Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (44%)
• Website (22%)
• Transactions (17%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

City	Problem Type	Report Time
Haridwar	Transfer	2 days ago
Bhubaneshwar	Website	2 days ago
Agra	Mobile App	15 days ago
Chhindwāra	Mobile App	21 days ago
Jaipur	Mobile App	24 days ago
New Delhi	Mobile App	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dhruv Ramjiyani (@imDhruv15) reported 12 minutes ago

  @Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank

• 
  Satish M (@Sati4284) reported 14 minutes ago

  @Paytmcare Could you please provide me the ET for the issue to be resolved?

• 
  Kumar Satish (@kumarsatissh) reported 18 minutes ago

  just called @PaytmMoney for their support. Getiing an IVR message that they are on holiday on the occassion of Eid. whaaat?? In which timezone these people are living? it was few days back!! Requesting @Paytmcare to please look into it!!

• 
  𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported 18 minutes ago

  @Paytmcare For what actually I am suffering from last 20 days no response from customer support even I didn't find proper customer care number to communicate no response in mail also I kept screenshot about problem indigo people telling they settled on 7th given transaction I'd details also

• 
  CJP_2029 (@sunilbxnoi) reported 20 minutes ago

  @PaytmBusiness @vijayshekhar @Paytmcare It feels like there is no dedicated team available to properly listen to customer issues and resolve them. I request you to please review my case seriously and provide a proper resolution as soon as possible.

• 
  Saurabh pathe (@Saurabhpathe1) reported 21 minutes ago

  @Paytmcare @Paytm has useless bot customer service sitting on ticket for past 24 hrs and no resolution big claims of digital India @vijayshekhar

• 
  Muhammad shadab (@Muhamma42285812) reported 23 minutes ago

  @Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app

• 
  Tareek Aaryan (@Tareek_Aaryan) reported 23 minutes ago

  @Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve

• 
  Satish M (@Sati4284) reported 24 minutes ago

  Hi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 26 minutes ago

  @Paytmcare @Paytmcare just checked, Paytm has failed my transaction and telling payment will be refunded. And here they were in fully confidence that we have sent payment. What a worst service ever, they don’t have any proper customer care support also, the worst Ai chatbot only comes.

• 
  Saurav Sagar (@mello_drama020) reported 29 minutes ago

  @IndiGo6E @Paytmcare Indigo is asking to contact Paytm for a refund. @Paytmcare please help me to connect with your customer care executive Via Call.

• 
  Pardeep Rana (@Cybercellteam) reported 31 minutes ago

  Hi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी

• 
  Ajay Kumar (@kasnia_Ajay30) reported 33 minutes ago

  @Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...

• 
  sanjay johny (@sanjayjohny) reported 36 minutes ago

  @Paytmcare I booked flights via Paytm to London and I got different class than the one which I selected now the customer care team is not helping to update this is really bad experience. Will never book international flights via Paytm @Paytm

• 
  Abhishek Kumar Singh (@abh1kr) reported 38 minutes ago

  @Paytm @Paytmcare why I'm not able to pay credit card bill? Neither via UPI or Debit Card nor Netbanking. Error- We regret to inform you that currently your transaction is not supported owing to the internal criteria.

• 
  Raj (@RajpawanT) reported 38 minutes ago

  @Paytmcare every time I got notification from paytm postpaid is start but every time rejected poor service

• 
  Ritik Trar (@ritik_trar) reported 38 minutes ago

  @Paytmcare @abcapital Need help. My friend had taken an ABFL loan through Paytm. The last EMI was not auto-debited from his bank account, and now he wants to make the payment manually. However, the mobile number registered with the loan account has been closed, (1/2)

• 
  UNCLE DADDY (@MemerYaaravar) reported 38 minutes ago

  Why you replied @Paytmcare @Paytm when you don't wanted to solve the problem. Its 4 day after your tweet and you are not responding the message from last 72 hrs.

• 
  Dr. Dipabrata Banerjee (@dbbanerjee1) reported 41 minutes ago

  @mramitagarwal @Paytmcare A #Fraud #scam company plays with customer #goldcoin

• 
  Midhun Kumar (@Spider_Midhun) reported 42 minutes ago

  I have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm

• 
  Mustafa Ali (@Mustafa_ali_000) reported 45 minutes ago

  @Paytmcare Paytm’s “Bus Booking Assurance” feels like a scam when a customer is abandoned after payment. Paid extra expecting reliability but no meaningful support instead. Stop selling “assurance” if you can’t honor it. Worst travel booking experience I’ve had. @Paytm

• 
  PAVANKARTHIK (@pavankarthik_99) reported 47 minutes ago

  @Paytm can you send me the Paytm payment bank customer support number please

• 
  Raghav sharma (@Raghav_545) reported 49 minutes ago

  @Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.

• 
  Raosahab (@NitishRaosahab9) reported 54 minutes ago

  @Paytmcare Check out the dm and please quickly solve my problem

• 
  Sachin Maheswary🇮🇳 (@SachinMaheswary) reported 55 minutes ago

  @Paytmcare When will you address people issue on time . It's been more than 3 months since initial complaint. You are so arrogant that you sidelined the complaint from @jagograhakjago . @Paytm Don't think that no one is watching your fraud. Every indian is aware of your fraud tactics.

• 
  Raj (@RajpawanT) reported 55 minutes ago

  @Paytm cash back missing and postpaid service is worst not even old customer not get his limit

• 
  Anand Sagar™💯 (@Anandsagar1977) reported 56 minutes ago

  @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

• 
  Zetarium (@farhan_aahmad) reported 57 minutes ago

  @Paytmcare There is not update from 6 days . Of my problem .Tell me simpley can I use paytm again or not . @Paytm @Paytmcare

• 
  Karan Singh (@karanKabiraazad) reported 1 hour ago

  @Paytm Payment business team is the worst. There is no proper support system, unnecessary charges are applied, and the service is completely disappointing. It feels like a fraud company with zero customer care and no accountability. Very bad experience.

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 1 hour ago

  @PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService