Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (58%)
• Website (25%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, and Jaipur.

City	Problem Type	Report Time
Kolkata	Mobile App	7 days ago
New Delhi	Mobile App	15 days ago
Haridwar	Transfer	1 month ago
Bhubaneshwar	Website	1 month ago
Agra	Mobile App	2 months ago
Chhindwāra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  i mantesh yadav 🇮🇳 (@yadavmantesh01) reported 3 minutes ago

  @Paytmcare @airtelbank @JioCare This delay is completely unacceptable. Kindly coordinate, verify the transaction, and resolve this issue immediately. If this continues, I will escalate the matter to the appropriate regulatory authorities. Transaction ID: 7478647389383307264.

• 
  Brundha (@brundhareddy24) reported 5 minutes ago

  @Paytmcare @Paytmcare Can you please respond to this issue ?? @allianceair has cleared the refund from their end and provided the screenshot aswell

• 
  bhawna (@bhawna2212) reported 6 minutes ago

  @Paytmcare How many more days I have to wait for this issue to get resolved.. isn't it funny that paytm is not bothered to resolve customer's issue from past 15 days. @Paytm

• 
  Ritwick Ghosh (@RitwickGhosh3) reported 12 minutes ago

  @Paytm Credit card bill payment is pending for more than 48 hours and there is no help from so called AI powered Customer Care. I need to know whether the payment will process or when i will get the redund. Let me know how much time will it take to solve the issue.

• 
  Shivom Choudhary (@ChoudharyShivom) reported 12 minutes ago

  @Paytmcare sabse bekr service without any thing they are sending sound box and automatic taking charge from my bank please look it into this mattar.

• 
  Dev Kumar (@devkumar89500) reported 13 minutes ago

  accidentally deleted my old KYC account on my registered number, and now a fresh new account has been created automatically. Your support emails are not working and calls are not connecting. Please help me restore my old account. Urgent!⁠ @Paytm @Paytmcare

• 
  IX (@ishuraj) reported 14 minutes ago

  @Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well

• 
  _KARMA_ (@karma_01_) reported 14 minutes ago

  @Paytmcare @Paytmcare but the issue remains unresolved Recovery agent continue calling my relatives despite my complaint Please ensure this harassment stops immediately & share the action taken against the concerned recovery agency A priority review should result in immediate relief

• 
  Ayush Sharma (@im_ayushhh17) reported 17 minutes ago

  @Paytmcare The ticket was booked through the IRCTC website using Paytm UPI for payment.

• 
  vikram attorney (@vikram140gulati) reported 19 minutes ago

  For you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt- 1st reminder

• 
  Sundip Kumar Singhee (@SandeepSinghi4) reported 20 minutes ago

  @Paytmcare Not able to open the app. Error message showing 00000000 Device environment is not ok. Have uninstalled the app and re installed still the same issue

• 
  bhawna (@bhawna2212) reported 20 minutes ago

  @Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.

• 
  Arshad Khan (@ArshadKhan_1) reported 24 minutes ago

  @Paytmcare @Paytm your team is taking more than 2 months to resolve refund issues? And your toll free number doesn’t have option to connect to the call agent ?

• 
  Raghavendra Jalluri (@bhagavanraghave) reported 25 minutes ago

  @Paytmcare @PaytmTravelCare No response yet..? its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund asap.

• 
  vishal kumar singh (@vishalromeo1994) reported 26 minutes ago

  @Paytmcare You are not replying I have message you why pay service too slow should I stop using paytm or what there are alternative you are going to loose your important customer i think

• 
  vikram attorney (@vikram140gulati) reported 27 minutes ago

  For you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt @Paytmcare

• 
  SISU (@EG0KILL3R) reported 29 minutes ago

  @Paytmcare Said to help me asap and not evening replying?

• 
  Shubham (@ShubhammBtr) reported 32 minutes ago

  @gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.

• 
  singh ( MODI KA PARIVAR ) (@hindu_Sher_h) reported 32 minutes ago

  @Paytm postpaid why not working

• 
  Amaan khan (@beingamaankhann) reported 33 minutes ago

  @PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…

• 
  shajad ali (@shajada65894051) reported 36 minutes ago

  @vijayshekhar @PaytmBusiness @Paytm fraud service by paytm deduct my amount without my consent and after 10 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay

• 
  nobody💀 (@_avpl) reported 36 minutes ago

  @Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.

• 
  Naveet Bali (@BaliNaveet) reported 36 minutes ago

  @Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !

• 
  Divanshu Rawat (@rawat_divanshu) reported 36 minutes ago

  Hi @Paytm , is your cashback offer on @MuscleBlaze website orders a scam? As I paid by watching cashback offer and didn't get any cashback!🥲

• 
  Sourav (@vashist7700) reported 38 minutes ago

  @Paytmcare @vijayshekhar Hi Team, Is anyone update on this issue as I have already raised complaint against Paytm that I have huge amount stuck at Paytm Kindly do needful help urgently @Paytm

• 
  Zair Shamim (@zairgame) reported 39 minutes ago

  @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

• 
  raja (@RajaFabrics) reported 48 minutes ago

  @Paytmcare By tomo I will file a case against you and take this matter as serious aligation on you. Any take this up to the ombudsman for sure. you haven't understood the pains of the customer as an financial aggregator. I am so deprived and upset up the way you answered as like so

• 
  IX (@ishuraj) reported 57 minutes ago

  @Paytmcare @vijayshekhar I requested Paytm to cancel my ticket 24hours ago and yet no update,very pathetic service

• 
  Sandeep Keshri (@Sandeep9119) reported 1 hour ago

  @Paytm @Paytmcare Booked flight using paytm the amount was not Fully refunded and already escalated this issue and still there is no proper response from you all and @airindia is directly giving you a clarity that amount was fully refunded why are you all not refunding my amount

• 
  bhawna (@bhawna2212) reported 1 hour ago

  How much more time is required to fix a basic customer issue? This kind of delay reflects a serious lack of customer support and accountability. I am extremely disappointed with the service and the way my complaint has been handled. Such a prolonged delay is unacceptable. @Paytm