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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Agra Mobile App 8 days ago
Chhindwāra Mobile App 15 days ago
Jaipur Mobile App 18 days ago
New Delhi Mobile App 23 days ago
Yamunānagar Website 25 days ago
Mumbai Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • kunal9489
    kunal bakshi (@kunal9489) reported

    @Paytmcare It's been more than a week now am facing the issue with the paytm, no customer support yet received, pathetic services... @Paytmcare

  • kingujjwall
    𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reported

    Worst Service provider company @Paytm and @JioCare

  • ridersakthii
    𝙎𝙖𝙠𝙩𝙝𝙞🥀 (@ridersakthii) reported

    @saurabh_tatu @Paytmcare Same problem 😪

  • ShabbirAkhtar06
    Shabbir Akhtar (@ShabbirAkhtar06) reported

    @Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare 8870070043 is the contact, is this issue getting fixed ?

  • MZ996K
    MZEE996 (@MZ996K) reported

    Recently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytmcare @anutechie3 same with me , Your health support is not supporting

  • anutechie3
    @Anu (@anutechie3) reported

    @lmPSBhandari @Paytmcare @RBI As a customer I want to remove all my transaction from paytm.. don't just mention malicious app detected.. show me where is the malicious app that you are reffering on my mobile.. I shared every screen shot of it but it's been 4 days no response.

  • atyantyadav2109
    atyantyadav (@atyantyadav2109) reported

    My Paytm account has been suddenly blocked without any prior notice. How do I get it unblocked or speak to a real human from Paytm support? #Paytm #UPI #IndiaPay @Paytm

  • akgupta9555
    Amit Gupta (@akgupta9555) reported

    Hello, @Paytm @Paytmcare Could you please provide faster resolution on Ticket no. 200011770019 regarding refund issue of flight cancellations. Airlines already released payment from their side.

  • deepjaihind
    deep@jaihind (@deepjaihind) reported

    @Paytm I am trying to reach customer support from past one week. I am not able to view my wallet balance and not able to use the app. It was working good before. A ticket has been raised and they repeatedly ask the same thing again and again. Can you provide a customer care number pls?

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare @VirtualVishalG1 You are tracing others applications and my problem you can't solve how big **** the paytm team is i am trying to login I got blocked for no reason . Solve my problem fast

  • nilavarasan_v
    Nilavarasan V (@nilavarasan_v) reported

    @PaytmCheckin @Paytm @Paytmcare , Please look into this issue.

  • Manishs44898627
    Manish sabharwal (@Manishs44898627) reported

    @Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good

  • rakshith_2004
    Rakshith . V (@rakshith_2004) reported

    @Paytmcare @Pavankalya56718 Hello team I'm writing this to raise a complaint about the issue where I unable to login to my paytm account, the message shows account is under review and may take upto 3-5 days, but it's been a week and still the message pops-up while logging in..!

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare Hi Prashanth The app is getting closed every time, IOS updated, App updated still same problem

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare @Paytm @vijayshekhar My Paytm account has been blocked for a week. I was told it would be reviewed and unlocked within 3-5 working days, but I still getting an Access Denied error. The support ticket was also closed without resolving the issue. Please help.

  • anureyan
    Anurag Mishra (@anureyan) reported

    @Paytmcare Hi @Paytmcare I am unable to access my account since 17 May and raised a complaint through @X It's been 6 days and no one reached out to me nor the problem is sorted. Unfortunately there is no way to reach customer care. What should I do now.

  • VaibhavSha93481
    Vaibhav Sharma (@VaibhavSha93481) reported

    It has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing

  • GAUTAMKRISHNA2
    GAUTAM KRISHNA (@GAUTAMKRISHNA2) reported

    @Paytm unnecessary deactivate my account it is not a good behaviour with the customer please reactivate my merchant account

  • SevenSisterIND
    Seven Sister (@SevenSisterIND) reported

    @Paytmcare People are not responsible for your system That's your problem people book as per your sale price whether it was correct or wrong does not matter. people trust you and book it and you can't cancel a passenger ticket without consent and you didn't refund money so you are FRAUD

  • technicalsirji
    Dekhega Bharat (@technicalsirji) reported

    @Paytmcare No receive any DM please help me

  • sagarkatrin
    Sagar Pandey(Roadie)🇮🇳 (@sagarkatrin) reported

    @Paytmcare whenever I've been trying to open the paytm,The error has been showing that the device environment is not correct and suddenly automatically closes the app what should I do now ? @Paytm

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare Your Android app crashes saying there is malicious app on the phone. I don't have any malicious app on my phone. I cannot submit a ticket since the app is crashing. Please tell your developers to fix the issue.

  • anushreethatte
    Anushree Thatte (@anushreethatte) reported

    @Paytmcare @Paytm you think you can extort customers with free air ticket cancellation policy and then ghost them with no number to contact you when their refund is delayed? Your AI assistant is ****. I have no way to ensure refund. You guys need to be shut.

  • NRamakrishna00
    RAMAKRISHNA NAMALA (@NRamakrishna00) reported

    @Paytm what problem is it going to solve, we can simply send 5000 to their account as pocket money ryt?

  • samratghosh54
    Samrat Ghosh⚓️(65/100) (@samratghosh54) reported

    trying to contact @Paytm customer support team past two days, but all in vain. Can I get a support team call ? Your bots are very good at delegating my request on the help section. I have issue regarding payments Bank. @PaytmBank @Paytmcare

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.

  • NegiGauravk
    Gaurav singh negi (@NegiGauravk) reported

    Even after multiple requests, @Paytm @PaytmBank is not letting me liquidate my Fixed Deposits. Customer care only sends generic automated replies. I have officially filed a complaint with the @RBI Ombudsman. Expecting immediate resolution for my stuck funds. #RBI #paytm