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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (83%)
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Login (17%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Amit
(@amitc5680) reported
I'm also deleted @Paytmcare @Paytm Nonsense problem server. Again and again return my 49 rs
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Kaal
(@kaalx03) reported
My Paytm soundbox is unable to receive any payments through. But normally my bank account is working perfectly There’s no proper resolution from Paytm’s side The whole Paytm soundbox thing is a huge pain and just creates problems everyday @Paytmcare @Paytm
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Dipro Pramanick
(@pramanickDipro) reported
@Paytmcare @Paytmcare @Paytm Do I need to reach out to consumer forum for this resolution or when are you guys planning to reply back Or its just a bot way to ask everyone who raises issues that please check your DM and then you guys never reply back there
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Harish Tulsiyan
(@TulsiyanHarish) reported
@Paytmcare @PaytmBusiness @vijayshekhar Team, I have been trying to book a complaint for a sound box and pos machine. I'm trying to make a complaint for the same thing for a long time, but the customer care never answers. A significant amount of money is being paid as fees,
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Abhimanyu Saha
(@SahaAbhi5423) reported
@Paytmcare Very poor customer support. Unable to cancel my soundbox subscription
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Dipro Pramanick
(@pramanickDipro) reported
@Paytmcare @Paytm is this the way to handle your customer !!!SCAM!!!
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jaideep rana
(@jaideep40561289) reported
@Paytmcare what a disgusting service providers you are ?you guys not able to resolve simple issue that is why I am escalating this to your nodal officer and management .
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ankit yadav
(@ankitkysonu) reported
@Paytm @Paytmcare @PaytmBusiness My Paytm Business account upgrade is not processing because it shows my PAN is linked with another number. I have already mailed the support team but got no response. Please help me resolve this issue urgently. Registered mobile: 4126.
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Nitin Gupta
(@mr_gupta_06) reported
In Paytm, I want to modify the SIP amount. I have done the modification process thrice but till now it has not been modified. Even after talking to Paytm support, my problem was not resolved. @Paytm @PaytmMoney @Paytmcare
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Divyansh sharma
(@Imdivyansh03) reported
And also today I checked my cibil report it shows 2 account through payu for the same loan amount and only I've took one loan And my cibil score went down because of that Please fix that @PayUindiaCare @Paytmcare @PaytmBusiness
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హరి శర్మ
(@pichalitebey) reported
@Paytmcare I booked a Bangalore–Hyd bus on Paytm for Oct 17, but the operator cancelled on the day of travel. It’s been a week and I still haven’t received my refund. Tried raising it on the app but the bot won’t connect me to support. Also sent a Twitter DM, still no response.
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Vivek Goel
(@nomatchoftome) reported
@PineLabs is so greedy. Thank god @Paytm launched their EDC otherwise they would continue looting small business. ₹98 customer conv fee, undisclosed charges auto debited from account, no support for failed transaction, also they asked ₹1000+GST as cancellation charge
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CA Narender Kumar
(@sisodia1998) reported
@Paytmcare @Paytm @PaytmTravel This is a serious issue with cityland travels, kindly take some action else I will go to consumer court.
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vikkram mehta
(@vikkrammehta) reported
@Paytm your gold section is not working
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Gaurav Chadha
(@GauravChadhaa) reported
No customer support for Indians! @Paytm (@Paytmcare) has been deducting money without reason — complaint raised on 14 Oct, still no solution after 10 days! @JoshiPralhad ji please take strict action. #Paytm #ConsumerRights #PaytmScam
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Himanshu Gupta
(@honeynleche) reported
@Paytmcare Hey I was trying to book a flight, I paid the amount but ticket didn’t get booked, can you please help with the refund because it’s over 30 minutes and I still didn’t get refund
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Harish Tulsiyan
(@TulsiyanHarish) reported
Continuing, A lot of the amount is being paid in fees but Cross sell efforts are more than service resolution. Requesting the team to smoothen the service process and resolve this issue at the earliest. @PaytmBusiness @Paytmcare @vijayshekhar
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yogesh thombre
(@yogeshtt1980) reported
@Paytmcare no customer care no help on @PaytmMoney worst ever don't get in trap @SEBI_India no customer support for investors
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suresh
(@boggasuresh) reported
@Paytmcare @Paytm I’m facing an issue with two IRCTC refunds processed via Paytm Payment Gateway to my closed Kotak Mahindra Bank account (CRN: 491044***). Paytm confirmed refund settlement, but Kotak now says the RRN numbers are invalid. Please help verify.
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Hrishikesh Bedi
(@neverforgettheH) reported
@Paytmcare its been more than 2 weeks since i have been stuck with your AI chat bot for technical issue present in your system, which the bot admitted to resolving. I have raised another ticket for the same but no resolution again. Please check.
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Rajesh
(@rajeshjhaprof) reported
1/2 Hi @PaytmTravelSupport,@Paytmcare I’ve been following up regarding my flight cancellation refund (processed on 16–17 Oct, support Ticket ID: 200000322320). The refund hasn’t reflected in my bank account yet.
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Varshitha
(@Varshitha2503) reported
@Paytmcare 200000362104 this is my ticket id,there is discrepancy in the amount I invested and the amount reflecting in my Paytm Gold,i couldnt even directly get into contact with ur customer care. It redirects back to automated sms link,which is of no use.
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Shrey Pandey
(@theshreypandey) reported
Purity is less and thus they will eat all your profit right away while checkout. Total frauds. There Is no way written in clarity regarding different purity standard and all **** due to which they eat all profit. Stay Away from @Paytm they will go down some day.
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Dipro Pramanick
(@pramanickDipro) reported
@Paytmcare @Paytm I raised a complaint through the Paytm app on Oct 21, but there’s been no response till now. There’s no email support, and the AI bot doesn’t let me connect to a human representative. I’ve already shared my ticket number in DM but still no reply.
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Social Work
(@vivekkalbhore73) reported
@Paytmcare #paytm I've received Rs 24,336 instead of Rs 25,000 from a customer payment. Rs 664 has been deducted. Can you please process a refund Looking forward to your response to resolve this issue amicably." refund has to proceed or else I will file a complaint in forum .
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mithlesh mehta
(@mithleshmehtak) reported
@Paytmcare Payment stuck issue
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Dipro Pramanick
(@pramanickDipro) reported
@Paytmcare @Paytmcare yet to get reply for this. Why there is no way to reach out to human representative, Its frustrating at-least have the bot implemented properly to deal out with the issues
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Pradeep07
(@deshmukhp2) reported
I have booked ticket on @Paytm but bus operator cancelled this ticket. I have tried to connect with @Paytmcare for refund. I have tried everything to get support but no response. Pathetic service @Paytmcare
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Rishabh 🇮🇳
(@rishabyaduwnshi) reported
@Paytmcare Not able to activate UPI Lite on my new ios device. It shows upi lite account is already active on Android. I don’t have access to android phone now. Please help. @Paytm @Paytmcare
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ʎɹɐɥpnɐɥƆ puᴉʌɹ∀
(@imArvind101010) reported
@Paytm @Paytmcare such a pathetic support, ur AI do not understand the problem and give useless ans and when connecting to agent, no response! Endless waiting! Everyone should stop using Paytm! That's the reason Paytm is dying-bad support and charging unwanted fee!#patheticPaytm