Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (44%)
- Mobile App (31%)
- Login (13%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 12 days ago |
|
Dārjiling
|
Transactions | 19 days ago |
|
Bengaluru
|
Mobile App | 28 days ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Saravanan Kandasamy (@saravanan_sharv) reported@Paytm Why RBI again cancelled your license of banking service? What offence that you have done ?
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sy (@ShekharYadavB) reported@Paytmcare hey i am wondering, paytm payment gateway is onboarding new merchant ? I want for mt ecom website
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Manish Kumar Mall (@IamManishMall) reported@Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.
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Pranjal Agrawal (@pranjal795) reported@Paytm @PaytmBusiness Ticket No: 500007902909 72 hours timeline crossed but no engineer visit yet. POS machine not working + no QR in app. Already ₹3000 taken by agent Vishnu Sagar. Facing continuous financial loss. If not resolved urgently, I will escalate to consumer forum.
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Sanjeev Kulhari (@Sanjeevkulhari8) reported@motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.
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sy (@ShekharYadavB) reported@Paytm hey i wondering your payment gateway onboarding new merchant ? I am looking for my ecom website ?
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu
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g 𓆜⋆˚࿔ (@planetgauri) reportedalso @Paytm @PhonePe @GooglePay can you block or take some action on them
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Sandeep Rana (@sandy_rana29) reportedPaid ₹4210 to for a swipe machine, but neither received the device nor any refund till date. KYC submitted multiple times but rejected again and again without any valid reason. Contacted customer support several times — no resolution. @Paytm @Paytmcare #Paytm #ConsumerRights
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Relax😎 (@RelaxboyRelax) reportedVery disappointed with @Paytm support. I requested Soundbox deactivation, returned the device as instructed, yet you're sending another one again. I do NOT want this service. Stop immediately and confirm deactivation. Unacceptable experience. @PaytmBusiness
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space (@Wild83206947) reported@Paytm assistant is the most frustrating help and support AI An urgent flight ticket booked and paid for by #axisbankcreditcard is still not issued and the only result to follow up is four tickets and assurances that an agent will contact. No hope of catching the flight now!
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suraj Prasad (@SurajPrasa10101) reported@Paytmcare you have any helpline number I'm trying to as partners with Paytm but always showing on screen you already ongoing aplication from another team . Please solved my issue
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Ronak Sharma (@Ronaksharma2468) reported@Paytm Hi @Paytm, I made a payment for LinkedIn Premium—amount deducted, but it’s not reflecting on LinkedIn. I’ve contacted support multiple times. I even received a call, but due to poor network, the issue couldn’t be discussed properly. Please look into this on priority. Thanks.
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Navneet (@Navalneet) reported@Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds
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Maverma (@Maverma55555) reported@Paytmcare No response from your side still facing problem access denied
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Vidushi Dwivedi (@VidushiDwivedi4) reported@Paytmcare Already went to your help desk, no solution provided by your Chatbot. Just REFUND my money @Paytm @Paytmcare
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Prosenjit Deb (@ProsenjitDeb13) reported@vijayshekhar @Paytm your sale representatives are thief. Dont use paytm just looting customer hard earned money.
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Ravi singh (@BuntyAthsolia) reported@Paytm I'm unable to check my my FD balance from 2 days now it always shows currently facing issues in loading your FD balance
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WRESTLE SHEETS (@SheetsWrestle) reported@Paytmcare it's been almost 2 months, I'm complaining about my speaker which is not working, on one contact and not a single technician visits us . I think it's time to switch to others.
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SuperlativeFX (@superlativeFX21) reportedFrom September 2025, I am facing an issue of UPI transactions failures in Paytm app and the reason for failure is “UPI RISK POLICY” I am using @Paytm from last 2-3 years and the experience is amazing without any failures but the problem started in September last year.
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Hunter (@Hunter1123321) reported@Paytmcare @vijayshekhar If this is not addressed immediately, I will be forced to take further action. This level of service is completely unacceptable. @Paytm, it's time to fix this.
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Zeeshan (@alishaan_14) reportedHi @Paytmcare regarding flight cancellations done from the booking agency, you should reply fast. I have messaged you so many messages yet, you don't reply it's been more than one day. Kindly reply faster. And please reply. This is very bad customer service.
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Adhirāj: (@Adhiraajh) reported@Paytm why I'm unable to access my paytm bank account? Money not showing, can't withdraw, should i directly file complaint to RBI ombudsman as fraud/negligence? @Paytmcare @vijayshekhar
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Hemang Patil (@HemangPatiltwit) reportedHey @Paytm @Paytmcare Unable to login to my Paytm account for the last 1 week. It constantly says Verification Failed and there is no proper customer care or support option available. Tried everything already. Need urgent help to access my account. #Paytm #PaytmSupport
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Abinash Nag Roy (@AbinashNag28433) reported@PaytmBank @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport
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Satavahana (@bokkabosanam) reportedHello @paytmbankcare @Paytmcare please help me to reedem my fd. It’s showing error
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g_abey (@Abeygeorge14) reported@Paytmcare @Paytm @AkasaAir I made a flight booking with akasa air but the booking is still in pending state and no update has been provided yet. Could you please help with this? Booking ID - 26928117747 and Transaction id: 27801844923
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GURU YADAV (@GuruYadav108) reported@Paytm worst Bank ever....not providing Any customer care number...if any provide numbers not working...
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Lavkush Vishwa (@Lavkush_vishwak) reported@Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.
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Shivaa 🐎 (@ShivaSh89378519) reported@Paytmcare @rashid_levant We r using business services. Is there any problems in business services of shutdowning the app.