Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/07/2026 10:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • rajrathod3830 Raj Rathod (@rajrathod3830) reported

    Is Paytm down? @Paytm @Paytmcare @PaytmBank

  • Chaitan70120704 Chaitanya Kulkarni (@Chaitan70120704) reported

    I unable to login my Paytm account Error is something went wrong @Paytmcare @paytmbankcare

  • ankitshivdasani Ankit shivdasani (@ankitshivdasani) reported

    @Paytm has Worst customer service. My money got falsely stucked in the processing & am trying to solve that from past 2 days but none of so called 24x7 @Paytmcare service is responding on paytm or twitter. Both are Sleeping.Hope this tweet will get some response from them.

  • Ardasmalhotra Aryan Malhotra (@Ardasmalhotra) reported

    What the hell you are provide service there is no CSE for Paytm postpaid I paid my bill it’s still show in pending you plan make a people fool 24 Hour complete but still payment in under process because of you I will don’t pay any extra charge for it.@Paytm

  • official_rkb Raj Kumar Bhakta (@official_rkb) reported

    Paytm castomar service is being bad day by day i not get any assistance from 24x7 support @Paytmcare @Paytm

  • AjayJajra14 Ajay Jajra (@AjayJajra14) reported

    Paytm Is the worst banking service..why did you block my account unblock it ASAP @Paytmcare

  • Shivamaruthi17 ShivaMaruthi Rao (@Shivamaruthi17) reported from Shadnagar, Telangana

    @avinashvunna @Paytm Bro did the problem is rectified did you got refund.

  • akula_patel akula hemanth patel (@akula_patel) reported

    @Paytmcare i need support from paytm. I have repaid paytm postpaid bill on November 8th 12:57 am but still the transaction was in processing and now im facing late payment charges since two days. I was trying to connect with paytm but there i couldn't find proper customer support

  • pareekpank Pankaj Pareek (@pareekpank) reported

    @Paytmcare Still no reply… pathetic customer service @Paytm

  • Prithvi_babal29 Prithvi Babal (@Prithvi_babal29) reported

    @Paytm Please sir help me my Paytm problem

  • prajapatikevin9 prajapati kevin (@prajapatikevin9) reported

    @Paytmcare Now my penalty was debited my pospaid account but still my refund not credit and also status ready to shipping shows and no one responded no custumer care how we our problem justify on via mail or chatboat automatically ticket close without solved problem

  • icoolguy1995 Sam (@icoolguy1995) reported

    @Paytmcare someone fraudulently updated their mobile no in my account. Can you please help in blocking my account?

  • shivabhardwaj0 Shiva Bhardwaj (@shivabhardwaj0) reported

    @Paytmcare @Paytm , we had a conversation and your team assure me that my postpaid account will close on 8th November and i will get my NOC but it's 10th November and still facing the same issue. Kindly resolve it ASAP.

  • thakurankitsom1 thakur ankit som (@thakurankitsom1) reported

    @Paytm Are u doing fraud with customer's.

  • Raktim50895015 Raktim (@Raktim50895015) reported

    @paytmbankcare @Paytmcare @RBI It's now about 1 month I completed my in person verification for KYC update and profile update but neither received any letter for address verification nor issue is resolved. All relevant documents are shared already.

  • VayalOrganic manoharan (@VayalOrganic) reported

    @amitesharyan @Paytm Very big fraud going on by paytm,using in name of post paid since 4 months i i asking where how to contact customer care there is no ans they always ask contact DM,. When asked , message to DM, received standard message,there is no solution, no difference between lending

  • Chandra36081803 Chandra Thapa (@Chandra36081803) reported

    Dear @Paytmcare @PaytmMoney @Paytm , please improve your customer care support, dnt just depend upon your bots, i need call back from your executive

  • mohanmanish740 Manish kumar (@mohanmanish740) reported

    @Paytm wrost service i want my refund

  • mohanmanish740 Manish kumar (@mohanmanish740) reported

    @Paytmcare wrost service ever i did recarge but stucked i want my refund..

  • NitinGo27663658 नितिन गोयल 𝓝𝓲𝓽𝓲𝓷 𝓖𝓸𝔂𝓪𝓵 (@NitinGo27663658) reported

    @Paytmcare It's pathetic being a Paytm customer and not able to get any kind of customer assistance individually. Paid my postpaid bill,,and still it's due,,what if we dosnt have any Twitter account ????????

  • jatinbansal0908 jatinbansal0809@gmail.com (@jatinbansal0908) reported

    @Paytmcare Used 10% cashback upto 200 offer to buy a amazon gift card of amount 2000 by doing every step correctly. But still didnt get the promised cashback. Please check it ans resolve the issue Order id - 19653363342 Txn id - 42919616529

  • shreydi87862304 shrey dixit (@shreydi87862304) reported

    @Paytmcare I did not get any resolution yet what a pathetic customer care service

  • saketroy_3 saket roy (@saketroy_3) reported

    @Paytm I was suppose to get solution of my issue within 4hours. I had posted the issue 24hours back. Where does my money stuck? No one is responding. Is this what you people do?

  • aguywithalaptop Nikhil Sharma (@aguywithalaptop) reported

    .@Paytm it's so difficult to connect with customer care when someone lost the phone. If someone else use our account, will you take responsibility? Very bad experience #paytm #paytmmathkaro

  • annu1441 Anurag Susheela Bajpai (@annu1441) reported

    @Paytmcare @Paytm @PaytmBusiness Please sir resolve my issue as soon as possible.

  • SandeepSudrik sandeep sudrik (@SandeepSudrik) reported

    @Paytmcare last 6 month I do not using paytm account bcoze change registration mobile number, 100 to 200 time try sol my issue but paytm is service less company?

  • ARIFMK1 ARIF MK (@ARIFMK1) reported

    @Paytmcare Just request you to update your app so as to get convenient to people to settle their issue. Every time without reason account freezes and when tries to activate again it has bugs.. Just ghoomati ghoomati Nacho.. Fir delete marti.

  • malisayeed7 Mohammedali (@malisayeed7) reported

    @Nupurkunia @Paytm We support u because we are bullish always👍🏻

  • Ankit_Sharma_01 Ankit Sharma (@Ankit_Sharma_01) reported

    @Paytm I paid the dues for Paytm postpaid but my amount was deducted twice and I have not received any refund. It has been 2 days. Worst service ever.

  • DurveshMustakim Mustakim Durvesh (@DurveshMustakim) reported

    @Paytmcare @Paytm I haven't received cashback of a bill payment done using Paytm deal. It's been 10 days but it was supposed to be credited within 24 hours. Not able to connect with any support executive. Please help.