Is Paytm down?

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

 No problems detected at Paytm

Paytm problems in the last 24 hours

Paytm Outage Chart

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:


Paytm Outage Map

The most recent outage reports and issues originated from Pune, Lal Darwaja, PETROL BUNK ORR, New Delhi, Bhiwāni, Tirupati, Yamunanagar, Mumbai, Greater Noida, Lucknow, Mumbai Suburban, Chennai, Noida, Gurgaon and Panvel.

New Delhi Login
Mumbai Transfer
New Delhi Transactions
Pune Transactions
Visakhapatnam Withdrawals
Mumbai Transactions

Paytm Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:
  • Abhishe35446155 Abhishek (@Abhishe35446155) reported

    I have paytm postpaid limit Rs500 but I'm not able use that amount displaying technical error when I use paytm postpaid @Paytmcare

  • apnk2_11 Amrit Priyadarshi (@apnk2_11) reported

    @Paytmcare my transaction has been cancelled by merchant but money was deducted please convey towards my problem.

  • choudhurysaurab saurabchoudhury (@choudhurysaurab) reported

    Just to reiterate, the customer care supposedly escalated the issue on 26th May, still no response from the support team. If I had booked ticket through paytm , it's @Paytmcare @Paytm duty to get the refund ,jet team had mentioned paytm to get in touch with them but paytm hvent

  • MYadhunandan YADHUNANDAN M S (@MYadhunandan) reported

    @Paytm @Paytmcare @amazonIN slight change in interface required for bill payments. When glitch is on d merchant side, users shall be allowed to enter correct bill amount so that inconvenience can be averted

  • yashprk98 Yashwant Pareek (@yashprk98) reported

    @Paytmcare @IRCTCofficial An amount of Rs 1486.47 deducted against IRCTC Txn ID 100001870839287 on 05-Jun-2019 will be refunded as your ticket could not be booked / service not rendered. The money is not credit yet to bank account plz solve this issue quickly

  • amitkumarlogin amit Kumar (@amitkumarlogin) reported

    @Paytmcare unable to make payments in decimals ( eg. ₹ 216.37) when putting payment in point my account not accepted the value, tried in two mobile handset but issue not resolved Amit@9810060582

  • KritikaKathuria Kritika Kathuria (@KritikaKathuria) reported

    @Paytm should really shut down paytm mall, You're better off without it, Low quality products, Deliveryman doesn't even ask for proof whether you're the person who ordered it or not. My two parcels were given to some strangers from next block which i found a week later😌

  • vikasmahesh1991 Vikas (@vikasmahesh1991) reported

    @PaytmMall @Paytm received electricity promocode voucher in shopping. I applied the same while making payment but did not received cash back. Kindly resolve issue

  • mayursanas Mayur Sanas (@mayursanas) reported from Pune, State of Mahārāshtra

    If it is not delivering on time, then it should not show that it will deliver by 17th June. Not a single message from @GATIKWEIndia regarding delivery status nor a call. Just registering complaints and not taking action @Paytmcare Please look into this issue. #CustomerExperience

  • DiwakarKandadi @The_Walker (@DiwakarKandadi) reported

    @prashanth92_v @Paytm @Paytmcare Yes ! They need to take care of this issue ASAP coz now a days we go cashless and most of the Merchants use Paytm as a source. I'm not against Paytm but I want better service.

  • bhatia_vipul vipul bhatia (@bhatia_vipul) reported

    @Paytmcare @vijayshekhar @deepakabbot @vineetkaul @sunilgoyal @amit_lakhotia @PeterEngland_ Every selection is close ended and computerized and none of the options lead to a real person. Then I tweeted about this issue and marked @vijayshekhar I got a call from himani who promised to help me out. I told her I want a refund however she requested me to hold on as she is

  • prashanth92_v Prashanth (@prashanth92_v) reported

    @DiwakarKandadi @Paytm @Paytmcare @DiwakarKandadi even I'm also facing the same issue.

  • Divyesh10553732 Divyesh Patel (@Divyesh10553732) reported

    @Paytm @Paytmcare . First of all agents keep on repeatedly asking for using the services you offer but beware once you opt for their services there is 0% solutions for any problems faced by the merchant " thank you for choosing paytm now keep waiting for resolving your problems"

  • bhatia_vipul vipul bhatia (@bhatia_vipul) reported

    @Paytmcare Hi Himani, saksham had promised me a call regarding refund confirmation within half an hour. Now I am the store again for the 2nd time in 2 days and it is still not working. I have to travel tomorrow and I can not delay this any further. Kindly call me ASAP or I will need refund

  • gagandeepteji Gagandeep Singh (@gagandeepteji) reported

    @Paytmcare Thanks for your response on this issue.  But there is some flaw in your investigation.  I have made a transaction of amount 349 on June 6th which was authorized by me. But here I am talking about the transaction of amount 399 made on June 13th which was NOT authorized by me.

  • sdha_yogesh Yogesh sdha (@sdha_yogesh) reported

    @Paytmcare I'm facing a problem so many times

  • TheOweish Oweish Shah (@TheOweish) reported

    @Paytmcare I've reset password 2 times. Still unable to login.

  • MohsinJamal1995 Mohammad Mohsin Jama (@MohsinJamal1995) reported

    @Paytm I was making a transaction and amount got deducted and added to the gift voucher. I have raised the ticket could you please look into the issue ASAP.

  • iAakashTomar Aakash Tomar (@iAakashTomar) reported

    @PaytmMoney hi there, yesterday i raised issue on paytm money app regarding my current sip top up. But today i see that you remove my issue and didn't try to contact me. Please Try to contact me, its urgent. If possible try to call me. Thanks @Paytmcare @Paytm

  • 936dda52f0074be Yashwant Pareek (@936dda52f0074be) reported

    @RailwaySeva @PiyushGoyal @Paytmcare @RailwaySeva @IRCTCofficial refund of my ticket is not credit in My bank account i book ticket on 5 jun but ticket refund is not credit bank to my account plz solve this issue quick i required the money

  • Hiren3385 Hiren Patel (@Hiren3385) reported

    @PaytmTravelCare I want refund that's it. No more we will get back to you. Because from 6 days you are resolving the issue and same nothing has come out of that. @Paytmcare @PaytmTravelCare @Paytm @vijayshekhar

  • kaushik_12 kaushik acharya (@kaushik_12) reported

    @Paytmcare @Paytm i think i will stop using paytm now. Service not good. No executives free to talk and resolve my issues. All i get is a standard written reply. Horrible service.

  • rewdikar Yogesh Rewdikar (@rewdikar) reported

    @Paytmcare I raised a query on 6th of june and today is 17th of june my account is blocked I am not able to do any transactions due to that. Facing lots of problem. It is really frustrating type of condition.

  • ramchandra_ba Ramchandra Ambradkar (@ramchandra_ba) reported

    @Paytmcare I'm unable to login because registered mobile lost. Please send OTP on email address.

  • rahulsingh3891 rahulsingh (@rahulsingh3891) reported

    @NPCI_NPCI @RBI @FinMinIndia @PMOIndia - @Paytm @vijayshekhar has not been able to resolve my problem.why you issue licence to this type of company.

  • varunarora Varun Arora (@varunarora) reported

    @Paytm_Retail @Paytm First make it an actual retail software. There are so many issues in the software. Have been using this stupid software for abt 6 month now and your team does not want to actually fix issues.

  • malani_sagar Sagar Malani (@malani_sagar) reported

    @Paytmcare Reference No.: 126888403. We seen paytm & booked the ticket now its your duty to solve & issue refund. We don’t know what the travels says you look into the matter its your job.....don’t maker complication by #TC shame on your services

  • sirajaysingh Aj (@sirajaysingh) reported

    @Paytmcare Dear Team, you are taking too much time for a simple work, fyi after 1 month i will raise the issue to RBI as you are not helpful at all.

  • Bharat78370569 Bharat (@Bharat78370569) reported

    @Paytmcare kya bakbas service hai apki aaj 1and half month my problem is not resolved

  • C_h_i_k_o_o Chintan Mahindrakar (@C_h_i_k_o_o) reported

    @Paytmcare So am I going to get any update regarding the issue

  • Ideamonktrisha Trisha (@Ideamonktrisha) reported

    @Paytmcare @Paytm Today when I tried to use paytm postpaid it showed an error that account on hold. could you please help me in the same. FYI I have made all payment on time

  • harendr43209933 harendra (@harendr43209933) reported

    @RBI I have reported a fraud in my account of amount Rs. 25000/ on 17th Dec, 2018 to @theofficialsbi as well as to @paytm but my problem yet not resolved.

  • hisanchit Sanchit Gupta (@hisanchit) reported

    @Paytmcare @Paytm It's monsoon flight sale all around, Paytm dealing with it's web and app flight booking issues on the other hand.

  • HarinathShah Harinath Shah (@HarinathShah) reported

    Hi paytm I have raised my query on 6th of june in the paytm application but till now my issue is not solve why this kind of poor customer service I dont understand @Paytmcare @vijayshekhar

  • HarinathShah Harinath Shah (@HarinathShah) reported

    Hi paytm I have raised my query on 6th of june in the paytm application but till now my issue is not solve why this kind of poor customer service I dont understand @Paytmcare

  • AlokAcharya13 Alok Acharya (@AlokAcharya13) reported

    @Uber_India @Uber_Support I took a ride widin Faridabad and paid RS 105 in cash to driver. But still it was showing o/s nd I raised d issue under help section. 2day mrng I saw d same amount deducted from my Paytm. Isn't it a fraud or cheap tactics at d cost of customer @Paytm

  • MarufBoda Maruf Boda (@MarufBoda) reported

    @Paytmcare @Paytm I booked 2 ticket from paytm. I pay it wallet +upi. After i cancelled this movie ticket. So you gave refund only my upi pay money which was ₹390. but my ₹145 was not refunded which i pay threw wallet. I am tired to say this problem in your 24 ×7 help box.

  • YenComGh2 YenComGh (@YenComGh2) reported

    @Paytmcare customer care number 06291954783=all problem solve balance pending refund ...

  • vijayprabahara3 vijay Prabaharan (@vijayprabahara3) reported

    I have paytm postpaid limit Rs100 but I'm not able use that amount displaying technical error when I use paytm postpaid @Paytmcare

  • MadhuThota16 Madhu.Thota (@MadhuThota16) reported

    @Paytmcare @Paytm @PaytmBank I had been trying to solve the issue for restoring my freezed account... The issue has not solved till today... Pls concern my issue..

  • MadhuThota16 Madhu.Thota (@MadhuThota16) reported

    @Paytmcare pls resolve my issue.. I had texted to you directly

  • Raju55933629 Raju (@Raju55933629) reported

    @Paytmcare Dear Sir till now not resolved my issue and no one not responded email also please resolve my below issue ASAP Regarding (Reference No.: 125901615)

  • Raju55933629 Raju (@Raju55933629) reported

    @Paytm Dear Sir till now not resolved my issue and no one not responded email also please resolve my below issue ASAP Regarding (Reference No.: 125901615)

  • Raju55933629 Raju (@Raju55933629) reported

    @Paytmcare Till now not resolved my below issue and no one not responded, (Reference No.: 125901615)

  • ad_abhi1 Abhishek Singh (@ad_abhi1) reported

    No reply till now.. you guys don't seem to be concerned with d problems of a customer. Plz revert d amount asap. Rs 5000 might be a big amount for a big company like @Paytm, but not for me. #Paytm @vijayshekhar #VSS

  • ImNawaZz Nawaz Ahmed (@ImNawaZz) reported

    Hey @Paytmcare @PaytmTravel Can you please get in touch with me because i have an issue regarding refund of my waitlisted ticket booked from your app and your automated replies on the app are of no use.

  • pramodjadhav2 pramod jadhav (@pramodjadhav2) reported

    @Paytmcare @Paytm @RBI my ticket number is 127180767. I raise my complaint of KYC Dlink, dated 13jun2019. Till date your company not solve this problem. Irritating me this service

  • gagandeepteji Gagandeep Singh (@gagandeepteji) reported

    @Paytmcare Someone else has recharged his reliance jio from my paytm account without I getting any information and OTP. You should understand the problem is from paytm end.

  • mvsiddartha8 Siddartha MV (@mvsiddartha8) reported

    @Paytmcare Im trying to do KYC from last three days and all KYC center near by my location are saying server is down and unable to do.. Its really pathetic...

  • ms_kansodariya Mitul S Kansodariya (@ms_kansodariya) reported

    I booked one ticket with order ID 8489752058 but I face some problem with that transaction and I have generated ticket also but till now I don't get reply. Do something!!! @Paytm @Paytmcare

  • BhedaMonit Monit (@BhedaMonit) reported

    @Paytmcare i am unable to book bus tickets since 3 days.Can u solve this problem.

  • AmalSinha1 Amal Sinha (@AmalSinha1) reported

    @VikrantYenare @Paytmcare @Paytm @BPCLimited @HPCL Dear Mr Yenare, Please DM location where you are facing this issue.

  • scepticemia Pranab Chatterjee (@scepticemia) reported

    This is the reason why I am such a content @AmexIndia customer! After beating my head against the IVRS/Website/Email, trying to get a hold of my @Citi @Paytm first credit card, I gave up and tweeted to them. Never had a problem talking to a real person @AmericanExpress!

  • scepticemia Pranab Chatterjee (@scepticemia) reported

    @AskCiti @Citi @Citibank @CitibankIN @Paytm @Paytmcare I was approved, for the PAYTM First Citibank credit card. It has been delivered to the wrong address: I do not know where! Please help me get a hold of the card. Email/IVRS useless. Cannot login without card number. Help!

  • anirudhjain1988 Anirudh (@anirudhjain1988) reported from Lal Darwaja, State of Gujarāt

    @Paytmcare Any update on the issue it's 24 hour now

  • NavneetMridul Dr Navneet Mishra "Mridul" (@NavneetMridul) reported

    My issue is not solved any response by paytm and already charged 125 rupess of paytm debit card but my card is not delivered yet ...I m so sad of @paytm is

  • Amit_Singh0203 Amit Singh (@Amit_Singh0203) reported

    @Paytm @Paytmcare still I am facing issue from Paytm, very poor customer service Ref No 127719984

  • MadhurDubey03 Madhur Kumar Dubey (@MadhurDubey03) reported

    @Paytm @Paytmcare hello team my paytm account has been logout and my register no. Got blocked due to that i am unable to login my paytm account. I forgot my password as well. Reg no. 7581003935 Kindly suggest suitable option

  • IMRiteshGarg Ritesh Garg (@IMRiteshGarg) reported

    Very bad thing played by #GooglePay. first, they asked for pan number and congratulated me on winning one lac. But, a few days later, I was intimated that it was a technical glitch. what a shame!!! @Google @GooglePay @consumercourtin @sundarpichai #Shame @PhonePe_ @Paytm

  • kushal33 Kushal Shah (@kushal33) reported

    @Paytmcare DM sent please check and do the issue resolution.