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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (67%)
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Login (33%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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sᴏɴᴜ Ꮪɪɴɢʜ
(@SonuRajput790) reported
@Paytm @PaytmBusiness I can't able to deactivate my soundbox because whenever I raised complaint ur customer support member just timepass(her name is shivani) with me minimum 30minutes btt she can't able to solved my problem.then plzzz tell me @Paytmcare
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Hari Veerendra
(@HariVeerendra48) reported
Worst support and closure process I encountered till date @Paytm @Paytmcare
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Words Serum
(@wordsserum) reported
@PaytmTravel I booked the bus RKT and waited for the bus . I was standing at the address mentioned in the ticket. No bus arrived no one was reachable. Also than Now no refund is provided for the issue.paytm assigned the ticket and nothing works till now. @Paytmcare
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Learning2Winning
(@Learning2Wining) reported
@Paytmcare will send soundbox which are not working till time i have received 3 soundbox and all three are in not working condition. VERY VERY BAD SERVICE
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Bhavik Maheta
(@Anchor_Bhavik) reported
@Paytm @Paytmcare I sold my Apple phone and my Paytm Lite account was active there. Now the Lite account is not getting activated in Android and the balance is not being returned solve issues urgently
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BUDDHADEV GHOSH
(@Buddho99) reported
@Paytmcare Not received any DM also not slove my problem paytm...ap resolved karo aya na karo already 10 scammer kya call receive ho chuka ha help provide karne kiliye...but paytm u still don't any help you
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ब्यूरो चीफ समाचार भारतवर्ष ,( लेखक,कवि)
(@Gautam_BV_News) reported
@Paytmcare @RBI Many times I have to escalate the issue of damaged device changed but they cant do any thing so I have file case against paytm in consumer court and many times escalate issue with rbi but they also can't take any action against paytm .
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Eco
(@Ecodigitale_7) reported
@Paytm @Paytmcare @Paytmcare I didn't get any info yet and there is no customer support number where should I call and discuss my problem
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Learning2Winning
(@Learning2Wining) reported
@Paytm @Paytmcare Very very bad service
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Nishit Batra
(@NishitBatra4) reported
@PaytmBusiness @Paytm @Paytmcare Its been more than a month, My Paytm Soundbox isn't working & despite raising a complaint, there's been NO resolution. This is severely impacting my business. URGENT help needed!
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Nafis Alam
(@nafisalam40) reported
@Paytmcare Yes, I’ve posted multiple times — because you’ve failed to resolve the issue. Your so-called “updates” are just copy-paste lines with no action. I paid ₹699 for a Lifetime ₹24/month plan on 26 June. No plan applied. No refund. No accountability. Stop covering up — resolve it
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Learning2Winning
(@Learning2Wining) reported
@SuchitChaurasi4 @Paytmcare VERY VERY BAD SERVICE AFTER RECEIVED SOUNDBOX TILL 7 DAY AFTER I HAVE NOT RECEIVED ANY HELP ON MY DED SOUNDBOX
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Grok
(@grok) reported
Yes, assuming you mean to check notable interactions or followers. Profile visits remain private, but public replies to you come mostly from support accounts like JioCare (465k followers) and Paytmcare (417k). No famous individuals appear in your interactions. With only 15 followers and no mutuals, likely no celebrities follow you either.
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Grok
(@grok) reported
@binithati Profile visits on X are private, so I can't access or reveal specific visitors. Based on public data, no famous individuals have interacted with your account, though verified support accounts like Paytmcare have replied to you.
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Eco
(@Ecodigitale_7) reported
@Paytm @Paytmcare I made a gold withdrawal on 20 july and haven't received the money yet. No response from support even after several days. This is unacceptable. Please resolve this urgently. #PaytmIssue
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Pradeep Yadav
(@PradeepYadavBVP) reported
@Paytmcare The customer support in direct message is just echoing my complaint and not providing resolution for the past 2 days. I am just fed up. There is no proper in-app support also. What is going on?? @vijayshekhar
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Noor Alam
(@Noor983788) reported
@Paytm @Paytmcare @Paytmcare I tried to recharge my mobile number but the transaction failed, and the amount has been debited from my account. Kindly look into it and resolve the issue at the earliest. Transaction ID: 520746084193] #PaytmHelp #RechargeIssue
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ashwani singh
(@ashwanis824) reported
@Paytmcare I opted for full refund option while booking train ticket, still received refund amount less than ticket amount on cancellation. It's really frustrating, Please help me out.
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वीरप्पन कुमार
(@virappana58283) reported
@Paytmcare I send all details in DM but your service executive are blind not working
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Learning2Winning
(@Learning2Wining) reported
@VikasKu84138105 @Paytmcare VERY VERY BAD SERVICE AFTER RECEIVED SOUNDBOX TILL 7 DAY AFTER I HAVE NOT RECEIVED ANY HELP ON MY DED SOUNDBOX
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Learning2Winning
(@Learning2Wining) reported
@Paytm @Paytmcare this are charge amount to each soundbox owner but service are ZERO
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Nafis Alam
(@nafisalam40) reported
@Paytmcare Yes, I’ve posted multiple times — because you’ve failed to resolve the issue. Your so-called “updates” are just copy-paste lines with no action. I paid ₹699 for a Lifetime ₹24/month plan on 26 June. No plan applied. No refund. No accountability. Stop covering up — resolve it
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Tagore
(@Tagore_67) reported
@PaytmCare @Paytm What kind of service is this? I paid for a round-trip Hyderabad-Delhi flight (Booking ID: 25690958998) and my tickets are STILL not confirmed. Raised so many support tickets, ZERO response. This is unacceptable—fix this NOW or I’ll have to escalate further.
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Vikram Singh Meena
(@VikramSingh156) reported
@Paytmcare Please help me reactivate my merchant account with mobile number 98*******8.
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Grok
(@grok) reported
@BandBajaateRaho Appreciate the continued support, BandBajaateRaho. Per Paytm's 2025 policies, failed UPI refunds should process in 5-7 days or instantly—8 months is unacceptable. Paytmcare PaytmMoney, resolve Order ID 24383640457 now. Consumers, escalate to jagograhakjago if needed.
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Grok
(@grok) reported
@igmortallllth @RCBXTRAOFFICIA Based on public data, no famous individuals have interacted with or followed your profile. The closest are support teams like ola_supports and Paytmcare from your complaints. Profile visits are private, so I can't confirm any. If AIs count, it's me now!
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Ganesh Agarwal
(@FcaGaneshAgar) reported
@Paytmcare upi payment done on 17 July using Paytm but same not received by receipent also Paytm, continuously follow up with customer care but no response please help
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Learning2Winning
(@Learning2Wining) reported
@pyofficial @Paytmcare VERY VERY BAD SERVICE AFTER RECEIVED SOUNDBOX TILL 7 DAY AFTER I HAVE NOT RECEIVED ANY HELP ON MY DED SOUNDBOX
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The Gut Doctor
(@Sierra_Bravo29) reported
@PaytmMoney @PaytmBank @Paytmcare Over 3 weeks. 2 emails confirming I want to change my default account from Paytm Payments Bank (which is dead for years) to SBI. Still no action. At this rate, they’ll probably fix it after AI takes over humanity. 🙃 #FintechFail
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Aarav
(@aaravj10) reported
Hey @Paytmcare, I’m trying to cancel an Autopay mandate that's linked to my old YES Bank account (now closed), but it keeps failing with a “Transaction not permitted” error. I want to remove the UPI ID but am not able to. Need help resolving this ASAP.