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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (50%)
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Mobile App (25%)
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Login (25%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolhāpur |
Mobile App | |
| Chandigarh |
Transactions | |
| Chandigarh |
Transactions | |
| Ludhiāna |
Transactions | |
| Meerut |
Login | |
| Bhopal |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Parag Hindalekar
(@paraghindaleka1) reported
@vijayshekhar @Paytm My active Paytm account is disabled where my Fasttag is linked . I am trying to contact Paytm desk but no respond . Pls help as this is bit urgent. Unnecessarily I am forced to pay twice amount of Toll charges
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Lalit Meena
(@LalitMeena7070) reported
@Paytm @Paytmcare @paytmbank please help me,i want to close #paytmpostpaid account on urgent basis.i am unable to find any option for deactivation
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Vivek Kalhans
(@VivekKalhans) reported
@Paytmcare @PaytmBank I have issue with Paytm wallet. Kindly arrange a call back for me asap.
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Hardik Chauhan
(@hrdk_95) reported
@Rohit060993 @Paytm Now they will charged late fee same issue with me
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VAIBHAV GUPTA
(@vaibhav_gupta04) reported
@Paytmcare No customer care connected last 12 minutes, you have not any options to connect customer care directly, or have not any options regarding paytm business.
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@itsSS
(@shounak_singh) reported
@Paytm @vijayshekhar @Paytmcare Hi Vijay, Using Paytm products is becoming a hassle for the customer, Paid amount takes more than 24 hours to get updated on the postpaid account, we can't even do the recharges or daily usages, Need waiver on extra charges unnecessarily,Pleas help
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Mukesh K Prajapat
(@Mukesh1988Law) reported
from
Jaipur, State of Rājasthān
@Paytmcare Please send me Paytm customer care email Id
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Yug
(@Yug19334835) reported
@Paytmcare i have been facing issue wid paytm, i paid ptm postpaid bill on 9th @ 1pm but they settled payment in aprox.32 hours (despite rasing ticket twice) nd due to paytm tech glitch i am levied penalty of 845 by ptm Postpaid team but why should i bear it. Wnt reversal of it.
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Abhishek
(@avi52401) reported
@Paytm Your postpaid service is really pathetic. My query has not been resolved since last 4 days even though have raise a ticket multiple times. No executive has contacted me yet. @vijayshekhar
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Ajay Jajra
(@AjayJajra14) reported
Please help me i had all the money in the bank account which you have blocked..unblock my account or otherwise help me transfer my money to another bank account 😭 @Paytmcare @Paytm @PaytmBank
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Abhishek Palrecha
(@Abhipalrecha003) reported
@Paytm My account has been blocked, and i m not able to get any reply from your customer service. Please help me get my account back
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Sreekannt maramraj
(@SreekanntM) reported
@pnbindia sir/madam, I had transfered 3k from my paytm wallet to PNB account on 8th Nov. this amount is still not credited. I have mailed the details to PNB but the reply is to take up with @Paytm @Paytmcare . Everyone is playing pass the parcel and my issue is still unresolved.
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Chandrareddy
(@Chandra55048124) reported
@Paytmcare @ankuragg2105 You reply to my Dm first how many days do you need to resolve issues you have blocked my account for 10 days and you have wasted my time a lot I want my account to be unblocked today I have shared you the necessary documents Which you asked for Check your dm
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Mukesh K Prajapat
(@Mukesh1988Law) reported
@Paytmcare Please send me your customer care email id.. it's very big issue now... If not stop it will be very blunder froud may be happened or its going..
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tejashri patil
(@tejashripatil89) reported
@Paytmcare @Paytm Still waiting, no one from your team has contacted me, plz understand the urgency. If you can’t help let me know
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Vipul Mandaliya
(@VipulMandaliyaa) reported
Hi Team, @Paytmcare @Paytm @paytmbankcare I have one issue from longtime still there is no resolution your service is worst #stopusingpaytm
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marketsfan
(@vm285) reported
@Paytmcare Are you/@abcapital going to put a stop to the harassing calls coming from numbers in Punjab or do i file a police complaint saying I have raised this issue with concerned companies, told them about my willingness to pay but still the calls continue?1/2
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Pinank Lakhani
(@pnank_lakhani) reported
Returned 1 item on 20oct to @myntra.So i was suppose to receive my refund in @Paytm wallet. Its' been 15+day i haven't received my refund and no one from support is answering properly. Putting call on hold for hours
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Mari Selvam
(@maariselvam_m) reported
@Paytm @vijayshekhar 🖕 I have been trying to sort out my issue for last 4 days and none of them responding properly. I raised the ticket .No response to my query at all. 22098300746 - mail 22098060101 - app I also tried to contact @Paytmcare via IM also. nothing worked. Please help
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Shubham Dhand
(@dhandkings1) reported
@Paytmcare @Paytmcare you are not helping from past 60 + hours ... thousand of customers facing same issue
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Sadineni Raviteja Chowdary
(@SadineniRavite2) reported
from
Sangāreddi, Telangana
@Paytm what is the problem of you how to contact customer care ne amma lanja Paytm Iam already paid the postpaid money but it will showing due kojja Paytm Days back 4000 also missing there is no response from Paytm
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Vipul Mandaliya
(@VipulMandaliyaa) reported
@Paytm @Paytm first resolve your customer problem paytm is not caring of their customer so stop using paytm
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Ravi Kumar
(@Ravi12345jatt) reported
@Paytmcare my account has been blocked, i have money deposited in my account paytm payment bank. I tried customer care through app, raised the issue on app, but getting irrelevant replies. I hv also DM on this account. Please help me.
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Chandrareddy
(@Chandra55048124) reported
@SupriyaSwaraj7 @Paytm___Help @Paytm Yeah this paytm payment bank is scamming with all people they have gathered some group of scammers and doing this **** this bank can’t be trusted any more I have been texting them for more than 10 days.they haven’t unblocked my account yet Check the Dm I have sent you documents
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Sushil kavi
(@Sushil_2020) reported
@Paytm @vijayshekhar With the help of your app today some was able to process a fruadlent transaction using my cred card I still get login OTP Messages on my phone and unfortunately you app does not give option to report these issue instantlly
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Kats_😼
(@_Lata_me) reported
@Paytm Sir/Mam I did a payment of ₹3000 via paytm upi but it wasn't successful. The money was deducted fro bank account but was not refunded although I received a msg from paytm regarding the credit of refund. I tried to contact your customer care executive but wasn't able to.
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mantu nishad
(@NishadMantu) reported
@Paytm paytm Big Fraud With Me I Already Pay My Postpaid Amount Than Paytm Penalty Me. And I trying To Customer Care But He Not Except My Call.
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marketsfan
(@vm285) reported
@Paytmcare 2/2 just got a mail from @abcapital saying they have registered my complaint and it might take till 29th Nov to resolve it!!!! 1st time ever in history a customer wants to pay but the FIs are not sending payment link over mail!!!!! @RBIsays
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Rajan jha
(@rkjha39) reported
@Paytm @Paytmcare It is about to complition of 48hrs but still payment is pending and holding by Paytm for their own benefits? Very third and poor class service by Paytm?
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GNANASEKAR S
(@Gnanase32647400) reported
@Paytm There is a vulnerabilty in paytm paytm bank .Today i recharged my mobile by using paytm bank .I enternd wrong cvv code but recharge is successful.I didn't get any warning (like your CVV incorrect) .so pls fix this issue soon. @Paytm