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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (55%)
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Login (27%)
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Mobile App (18%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh |
Transactions | |
| Chandigarh |
Transactions | |
| Ludhiāna |
Transactions | |
| Meerut |
Login | |
| Bhopal |
Mobile App | |
| Jewar |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Nevil Dhaduk
(@DhadukNevil) reported
@Paytmcare No, its been more than 4 months but still my account is not getting deleted. I need an immediate response or else i am shutting down the paytm service and going to switch to other. Each and every time only same response will get deleted by next 8 month, and afyer that no response
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AJAY SAHAY
(@ajaysahay) reported
@Paytmcare Not very happy with no action taken to the person who fraudulently took the money from Paytm wallet. Go and see how many fake website has been created on your name as customer care. Punish the culprit and get my money back. He has a account with you. Other wise it is sad.
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Vivek Chary V
(@vivekcharyv) reported
@Paytm @Paytmcare it's worst.. when my postpaid repayment got delayed, I got notification from paytm about my account blockage. But you never mind to give the same notification a day before our on the due date. Just a trick to get your penalties and let our CIBIL down!!
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Shan Martin
(@Shan_Martin12) reported
Hey @PaytmBank @Paytm @Paytmcare I have been your loyal customer for a long time. I have been a account holder in PPB as well. Never had a chance to win a iPhone. Feels very bad to be unlucky 😔. I book bus train movie everything from Paytm 🥲 wish I had a little luck.
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Abhishek singh
(@abhisingh8051) reported
@Paytmcare @vijayshekhar @Paytm Yes I got your DM, and i am getting this DM from since last so many months, Can you please do one thing, please hire more people in your company i don't think you have people in your customer support team that why you are taking this much time to solve issue
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Abhishek singh
(@abhisingh8051) reported
@Paytmcare @vijayshekhar What is this, why you are not understanding the problem? This is not good, your customer service is very bad, because of you mistake my CIBIL score get down, and from last one year you are telling checking checking, but still I am facing same issue.
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Anshul Verman
(@anshul_verman) reported
@Paytmcare @Paytm After multiple follow up and tickets still my postpaid account not closed as per given timeline. 22118989295. Ticket no is 22117874162. What service you provide.
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Joydip Saha
(@joydip_2607) reported
from
Shikohpur, State of Haryāna
@PaytmMoney @Paytmcare One of the worst customer service I have ever seen in BFSI sector. I have uploaded my kyc on 22nd March 23 and still it's not done. ticket I'd 7012810126. How much more time I need to wait??
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Mohd Atif
(@mohd_atif1) reported
from
Nawāgaon, Uttar Pradesh
@Paytmcare Dear Paytm, before a few months accidentally I changed my paytm number, I want my previous number as a default number. Please help me
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Ramesh Kumar
(@FunIndiaN164103) reported
@Paytmcare My paytm account blocked . Customer support not helping me . Not solving my problem from your customer support team. Please unblock my paytm account.
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हिन्दू पुत्र 🚩Prince
(@Princefofficial) reported
@Paytmcare Plz solve my issue
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Md Afridi Shoaib 🇮🇳
(@AfridiShoaib2) reported
@Paytmcare @Paytm been using postpaid since 2yrs & have never been late for the repayment but this when tried to repay your app got stuck..but even after that i had to give late fees.. & now your postpaid is not working only! What kind of service is this??
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Taaza Recipes
(@recipes_taaza) reported
@ICICIBank_Care @Paytmcare I have paid my credit card bill on 6th till now it's not updates. Useless service by both payment and icici. When I am calling both customer care no one responding.
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Vineet Chaturvedi
(@BioVineet) reported
@Paytmcare paytm postpaid not working yet metro smart card or mobile prepaid recharge not possible directly through paytm postpaid even paytm scan code not working on #dmrc paytm care please give your service 🙏
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Aman Chauhan
(@Amanchauhan0012) reported
We are facing some issue with our payment account. When I tried to login it mentioned (we have received suspicious activity from this number please contact customer care)May i know what kind of suspicious activity has happened on my account Paytm no-8573080036 @Paytm @Paytmcare
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Ratshi
(@Ratshijnv) reported
Let Me Proof How @Paytm Scam With Coustomer? 1. Block Your Account Without Any Proof 2. You Have No Right To Acess Your Account 3. You Have No Option To Contact With Coustomer care 4. No Any Authentic Reply From Paytm Team 5. Everytime You Got Message From Bot
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Mohammed Samir محمد سمیر
(@Mohd_Samir_Sk) reported
@Paytmcare With subjection of technical error ......They blocked the account on every 7th and pushed us on 8th with further convenience + Late Fees + penalty charges.... This had been done thrice
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Nirmallya bhunia
(@BhuniaNirmallya) reported
@Paytm @reliancejio Jio is most 3rd class company in the world. Airtel 2g in 2012 >>> jio 4g. Jio must be shameful. Just takes money from people with out giving any service in maximum part of India.mot 3rd class.
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Mohammed Samir محمد سمیر
(@Mohd_Samir_Sk) reported
@Paytmcare There is no desk to connect to PayTM Postpaid....... Regarding the fraud done at Customer end with subjection of technical error ..... ... Not a single reply received from back end @ requisition of Postpaid refund demanded..... As in series they have been been done thrice
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Ruchi
(@Ruchi67109949) reported
@AxisBankSupport @Paytmcare I used paytm upi with axis bank linked to it. It showed processing and it got processed after two days when I has already paid the vendor using another medium. Vendor refused to repay me. Kindly help!!!!!!
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Tisco
(@desi_stuff_) reported
@Paytmcare @PaytmBank I have a Paytm payments Bank account registered with a number I no longer have access to. I registered with a new number on Paytm. Kindly help connect the two. All efforts to reach you via app and calls have been a waste of time
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Mohit shah
(@mohitshah07) reported
@Upendra22728829 @Paytm They are big scammers I am @Paytm merchant and they offered my soundbox at rs 49 for 6 months and now they are charging rs 69 as per there wish.and not a proper customer care are not there very bad experience automatically closed my raised complaint ticket
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Paytm payment Bank
(@t_paytm80336) reported
@GaganAr04678757 @Paytm PAYTM CUSTOMER SUPPORT 24/7 HELPLINE SERVICE CENTER SERVICE CENTER TALL-FREE NUMBER.0120-4456-456 ALTERNATIVE- NUMBER📞-9692862952. PLEASE CONTACT US....
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Mohammad Anas
(@ANASAHM85582813) reported
@Paytmcare No solution till now ?? Do you guys even have a customer support department or you are only running on bot chats ??@vijayshekhar @Paytmcare
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Ramesh Kumar
(@FunIndiaN164103) reported
@Paytm My paytm account blocked . Customer support not helping me . Not solving my problem from your customer support team. Please unblock my paytm account
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Rahul Jain
(@RahulJn1001) reported
@jagograhakjago let me know your thoughts or views on such low level of customer data privacy.... as I am not getting any response from @Paytm
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Prasad Sahoo
(@pradsahoo) reported
@Paytmcare @Paytm @Paytm : since i didn't receive any call, or email or any communication on my issue. I am going ahead and making my SBI credit card payment as tomorrow I will become a defaulter. SO PLEASE REFUND THE MONEY WHICH I PAID AGAINST MY CC BILL BY USING YOUR PLATFORM.
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BADAM GUNA SAI VIKAS
(@BADAMGUNA) reported
@paytminsider is there any resolution for my issue @Paytm @paytminsider
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kumar deepak
(@kumarde45742156) reported
@Paytmcare I am send money paytm upi it's wrong by me paytm customer care not answering and not giving me good reply for my money customer service says pls contact your bank customer service and bank says paytm fault pls contact paytm where I am going my 5000 Is stuck now
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aakash khandelwal
(@Aakashk0001) reported
@Paytm Got double charged for single toll, also no response from your customer support. Pathetic services