Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 4 days ago |
|
Chhindwāra
|
Mobile App | 11 days ago |
|
Jaipur
|
Mobile App | 14 days ago |
|
New Delhi
|
Mobile App | 19 days ago |
|
Yamunānagar
|
Website | 21 days ago |
|
Mumbai
|
Website | 27 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare worst customer care there is no phone number to connect paytm care i m complaining from 15 days on x and mail but no help provided
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Vaibhav Sharma (@VaibhavSha93481) reportedIt has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing
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Foger Rederer (@RubberBullet2) reported@Paytmcare Why is it that you're randomly denying access to people with various errors for no fault of theirs?
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Foger Rederer (@RubberBullet2) reported@Paytm @Paytmcare I still can't login to my Paytm account after waiting for 5 days. What's going on??
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Nitesh tiwari (@sanatan1011) reportedDear @Paytmcare I am unable to access my Paytm account since last week due to “Access Denied” issue. My wallet balance is also stuck, and despite multiple emails, I haven’t received any response yet. Please resolve this issue urgently. This is causing serious inconvenience.
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M N Gupta (@MNGupta3) reported@Paytmcare @vijayshekhar I am sorry to say that a single genuine matter has not been resolved even after more than a dozen requests. Such indifferent attitude towards your customer is very disappointing. Please see and settle.
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Foger Rederer (@RubberBullet2) reported@Paytmcare my bank account has been debited with an amount that I can't trace because I can't login to Paytm. What's going on??
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Foger Rederer (@RubberBullet2) reported@Paytmcare @Deb7rudra They aren't going to do anything. Same thing happened to my account on May 17th and ever since I've been locked out of my Paytm account. No help whatsoever.
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Subhajit Mondal (@MSubhajitIND) reported@Paytmcare My account is restricted why??? Help me
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Mr Sure (@Rajeevsure84522) reportedMy tenant outlet s paytm sound box is not functional since past 15 days. @Paytmcare Poor service @vijayshekhar
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GAUTAM KRISHNA (@GAUTAMKRISHNA2) reported@Paytm unnecessary deactivate my account it is not a good behaviour with the customer please reactivate my merchant account
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Corporate Monk (@Psoni017) reportedHello @Paytm @Paytmcare I'm unable to reach customer support via Application and othe method, I'm trying to connect regarding ticket# 200011651053 your paytm assistant is not letting me pass to connect with human support. Please look into it and help me with the ongoing issue.
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@Anu (@anutechie3) reported@Paytmcare Before blocking customer account.. inform customer.. don't act smart as if you hold every rights to control customer account..
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Suraj Kanchan (@SurajK_) reportedUnable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?
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Keval Mangukia (@kevalmangukia) reported@Paytm @Paytmcare @vijayshekhar Your Paytm Merchant Account Services Customer Care Is Very Bed , Please Improve Your Service 🙏
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Sneh Dwivedi (@sneh_2208) reported@Paytmcare We are still facing same issue . What is this .If you have detect mony from bank .And not showing in Paytm Lite .It is your fault . We are struggling before 3 days
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RD (@Deb7rudra) reported@Paytm why the hell did you block my number to access my paytm account? Is this some kind of joke? I want my number unblocked so that I can access my paytm account NOW
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🪖🪖🇮🇳🅰️mit 📠Yadav🎧📠 (@SsbAmit) reported@Paytmcare I doing trying for login, but not successful login. Screen is showing under review
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login my paytm account but not successful because It's shown under review till now from last 4 days. Please help me and resolve this issue immediately.
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Satish M (@Sati4284) reportedHi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.
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C R Sankar (@sankar_cr) reported@Paytmcare iPhone 15, iOS 26.5 (23F77), PayTm v10.80.0 The App just closes just like that, i tried updating app and its same while teying to go to help & support to write support or trying to make payment. Less than min it will close.
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Nilavarasan V (@nilavarasan_v) reported@Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue
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LostBoy 💐 (@_rajput__bobby) reportedWanna deactive my paytm soundbox, agent give me that forcefully for saying it's compulsory. Your second agent comes & say I will raise a ticket for deactivate soundbox but he also fools me And customer care is trash . No support @vijayshekhar @Paytmcare @Paytm
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Varija (@Crystal_Volcano) reported@Paytmcare @Paytm My account has been showing “Your account is under review” for over 3–5 working days now. I still can’t access it. Please review my account and restore access ASAP. There is no helpline number I can contact ! Terrible experience !
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Aman Saxena 🇮🇳 (@imAmanSaxena) reported@Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..
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Srinivas Srungaram (@sriniwww) reported@Paytm is everything ok with the app ? Automatically shutting down before making a payment since yesterday ..
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v anand (@vevanand) reported@Paytmcare How long will it take to resolve such a small issue??
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MZEE996 (@MZ996K) reportedRecently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare
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Astronomylovers (@Vikashkumar2009) reported@Paytm My paytm account is blocked without any reason. I am unable to login Please look into matter.
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Foger Rederer (@RubberBullet2) reported@Paytmcare has my login issue been resolved??