Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Transactions (26%)
• Login (14%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

City	Problem Type	Report Time
Kolkata	Withdrawals	12 days ago
Cochin	Transactions	15 days ago
Shillong	Mobile App	21 days ago
Pune	Withdrawals	1 month ago
Chhindwāra	Transactions	1 month ago
Noida	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wasim (@wasim_sayy) reported 7 minutes ago

  Option 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3

• 
  Ravi Chaurasia (@RaviCha98908365) reported 12 minutes ago

  @Paytmcare This is still under review? I have already provided the payment proof and transaction details. Please complete the verification urgently and resolve the issue/refund my ₹35 without further delay. I expect a clear resolution, not another generic update.

• 
  Embed Learner (@EmbedLearner) reported 18 minutes ago

  @vijayshekhar Are you working on any LLM at @paytm

• 
  Farvez Ali (@FarvezAli30140) reported 19 minutes ago

  Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

• 
  v@! (@vaisays) reported 22 minutes ago

  @Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working

• 
  shajad ali (@shajada65894051) reported 22 minutes ago

  @PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!

• 
  Viral Makwana (@Im_Vmakwana) reported 31 minutes ago

  @Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.

• 
  rajan ahuja (@rajanahuja9) reported 31 minutes ago

  @Paytmcare When travel credit will issue??

• 
  Satish Kumar (@SatishK11468) reported 32 minutes ago

  @Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm

• 
  Rohit krishna jadhav (@Rohitkrishnajad) reported 32 minutes ago

  @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

• 
  Saddam Khan (@SaddamK62419851) reported 33 minutes ago

  @vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.

• 
  Shubham Basant Golyan (@imsgolyan) reported 41 minutes ago

  @Paytmcare four months already passed how many months more you gonna take.... do you want that we escalate to RBI for this issue

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 41 minutes ago

  Since 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,

• 
  dume.ai (@Dumeai_) reported 41 minutes ago

  @Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561

• 
  furqan ahmad (@FurqanFahmad) reported 44 minutes ago

  @Paytmcare dear do you care about your customer how many I had complain you about not working of paytm but you didn't respond. @FinMinIndia @FinancialTimes

• 
  Plain MBBS 🩺 (@Streptococci98) reported 46 minutes ago

  @Paytmcare @NasirRaine79744 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

• 
  ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported 46 minutes ago

  @Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.

• 
  Harry putter (@Harryputteronly) reported 49 minutes ago

  Paytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm

• 
  Anurag Kushwaha (@ianuraagkush) reported 50 minutes ago

  @Paytmcare Also let me connect to customer service on call.

• 
  Indian Boy (@msPatriot6) reported 50 minutes ago

  @Paytmcare 24 hours not sufficient to check a simple use case i.e., to give cashback or not? The coupon shouldn't have been applied successfully in the first place it the cashback terms are not applicable. This is not customer's headache to wait for your resolution #paytm #scam #fraud

• 
  Amit Chandra (@amitchandra74) reported 51 minutes ago

  I have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI

• 
  Wasim (@wasim_sayy) reported 51 minutes ago

  @PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.

• 
  Lalit (@iamlalit19) reported 52 minutes ago

  @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

• 
  Deep Raj Khatri (@deepraj_dk) reported 53 minutes ago

  @Paytm @PhonePe @GooglePay Just thinking—could we add a pop-up reminder while making a payment to add a note about the purpose of the payment? I got confused about my spending and couldn’t recall why I made certain payments. I am sure this issue is faced by many Thanks.

• 
  ঔৣ✞ 𝗣𝗥𝗔𝗧𝗘𝗘𝗞 𝗗𝗨𝗧𝗧𝗔 ✞ঔৣ (@Prateek_Dutta_) reported 54 minutes ago

  @Paytmcare Aap logo ki commitment ki koi ehmiyad hoti hai ya nhi? Its been more then 15-20 days still facing issue no resolution. I think need to deactivate your paytm. Useless

• 
  Rahul Parmar (@rahulparmar1012) reported 57 minutes ago

  🚨 @flyspicejet @Paytm — Extremely poor support! A booking issue changed my travel date from 24 Aug to 31 Aug. I spent 2 hours trying to reach both companies with no proper help. Please change to 25 Aug or provide a full refund urgently.#SpiceJet #Paytm #CustomerService

• 
  Wasim (@wasim_sayy) reported 58 minutes ago

  @PaytmBusiness @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account, yet the ticket is being closed repeatedly without actually processing the closure. A ticket should not be

• 
  Sajan Singh (@SajanSi19713732) reported 58 minutes ago

  @Paytm Do you even verify companies before issuing coupons, or list any fraud brand? Bought earbuds using a Paytm coupon—product is complete garbage & company support number is switched off! If I pay you tomorrow to sell ***** instead of talcum powder, who takes responsibility?

• 
  Pankaj Kumar (@kumarpankaj_pk) reported 59 minutes ago

  @Paytm @Paytmcare : Worse customer care service. First ever experience of such kind of casual approach by any service providers. No proper escalation metric and executive. No sensitivity towards timelines and urgency. Req ID -200012718259, 20012739220 @IndiGo6E -U915QC #Refund

• 
  shajad ali (@shajada65894051) reported 59 minutes ago

  @Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet