Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Transactions (26%)
• Login (14%)
• Withdrawals (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, and Port Blair.

City	Problem Type	Report Time
Cochin	Transactions	4 days ago
Shillong	Mobile App	10 days ago
Pune	Withdrawals	20 days ago
Chhindwāra	Transactions	28 days ago
Noida	Transactions	1 month ago
Pānīpat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vaibhav Garg (@vaibhavthegarg) reported 5 minutes ago

  Bookg ID- 27512648627 Please refund my ATP charges. My ticket are not processed. I even not landed to IRCTC page then how can you deduct these charges. Please issue full refund. Else I need to go to legal help @Paytmcare @Paytm @vijayshekhar please issue full refund & stop this

• 
  Shubh (@shubhtimex) reported 8 minutes ago

  @Paytmcare You guys are absolutely careless and only pretending to help. I asked for assistance a while ago, but I still haven’t received any response from your team. @Paytm @Paytmcare #paytmsupport

• 
  Saddam Khan (@SaddamK62419851) reported 8 minutes ago

  @vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.

• 
  Abhishek Kumar Singh (@abh1kr) reported 12 minutes ago

  @Paytmcare error- ! Payment could not be completed Please try with lower amount or different payment source. Transaction limits will revise as you continue using Paytm Apply Another Offer Retry payment Transaction is under 1k.

• 
  Ashwini Kumar 🇮🇳 (@techguruashwin) reported 19 minutes ago

  @Paytmcare Received the refund yesterday thnx for help

• 
  xivviiiv (@KusumBatra) reported 19 minutes ago

  @Paytmcare @Paytm : no live agent to resolve issue?

• 
  Paytm Care (@Paytmcare) reported 21 minutes ago

  @Vishvjeet__01 @Paytm Hi Vishvjeet, I’ve noted your concern regarding the Paytm account login issue. I’m checking the details and will get back to you with an update shortly. Please stay connected for any further assistance.

• 
  I'm Naman (@namanjain1116) reported 23 minutes ago

  @Paytmcare Ho please help with refund booking id is 27389162862

• 
  nilesh talreja (@Nileshinthenow) reported 25 minutes ago

  @Paytm I have been having a problem logging into my bank account via Paytm and it’s been a week there is no customer support that has been able to help me. Is there a contact number that I can call and solve this?

• 
  Shubham Basant Golyan (@imsgolyan) reported 25 minutes ago

  @Paytm @Paytmcare ticket ID: 200012768390 i am facing the Autopay related problems from last 4 months but your team is not even replying on ticket on call they say 48 hours but later no response is this how you guys working

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 25 minutes ago

  Your fcking agent came and activate the sound box witha limit of Rs. 1. What did you fking do with the pan, udhyam and 6 months statement since 1 month? Fking close my business account permanently if you can't help... It was a mistake @PaytmBusiness @Paytmcare @Paytm

• 
  Ashutosh Rautela (@Ashutosh_GPRO) reported 27 minutes ago

  @Paytmcare Hi. Sharing the order Id here. 27438635715 PNR: GBTGXP Please help in getting my refund back. @flyspicejet Is shameless. Not picking up calls and not responding to emails

• 
  Somnath Dasgupta (@somnathdasgup14) reported 28 minutes ago

  @Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.

• 
  rajan ahuja (@rajanahuja9) reported 37 minutes ago

  @Paytmcare When travel credit will issue??

• 
  Prathamesh Bardiya (@03_prathamesh) reported 39 minutes ago

  @Paytmcare i am not able to book nashik citilinc city bus tickets. Even i tapped on choose city there other options ahmdabad surat goa mumbai but there is no nashik city to choose. Please solve this problem

• 
  Prashant Bhandari (@pbhanda) reported 40 minutes ago

  @shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days

• 
  Utkersh Shukla (@UtkershShu74326) reported 41 minutes ago

  @paytm my phone got stolen and the thief has setup new paytm upi and changed my upi pin and done the transaction worth rs 94,999 I have also lodged a cyber crime complaint when I login to paytm in my device it is showing no active session but he is actively trying to do payments

• 
  Deep Raj Khatri (@deepraj_dk) reported 44 minutes ago

  @Paytm @PhonePe @GooglePay Just thinking—could we add a pop-up reminder while making a payment to add a note about the purpose of the payment? I got confused about my spending and couldn’t recall why I made certain payments. I am sure this issue is faced by many Thanks.

• 
  Sharath B (@Sharath85852559) reported 44 minutes ago

  @Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar

• 
  Embed Learner (@EmbedLearner) reported 45 minutes ago

  @vijayshekhar Are you working on any LLM at @paytm

• 
  Vinayak Naik (@vinayaksn) reported 46 minutes ago

  @Paytmcare I found the issue. When I uninstalled PCAPdroid, Paytm app started working. Actually, you should not have tagged PCAPdroid malicious. Its an app from Play Store. If Paytm uses HTTPS, a packet capture does not reveal anything. Hope your don't flag it anymore.

• 
  Manikanta Immanni (@hugomanki) reported 46 minutes ago

  @Paytmcare Hello Waseem, any update on this issue?

• 
  Shrishti Rai (@ShrishtiRaii) reported 47 minutes ago

  @MoCA_GoI I know, I am waiting for @Paytm @Paytmcare to refund it back to me. Please help.

• 
  Parampreet Singh (@paramprreet) reported 47 minutes ago

  @Paytm @Paytmcare could you please give an update to your app to allow override having anydesk app or any other app at risk of owner to install and run. Your recent update is not letting me access your app unless I delete some other app. Pls let it bypass with warning.

• 
  ANDLIB SAIF (@asaif9) reported 49 minutes ago

  @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

• 
  Vaibhav Garg (@vaibhavthegarg) reported 49 minutes ago

  @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

• 
  𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported 50 minutes ago

  @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

• 
  AVK🤩 (@ajitvarma94) reported 51 minutes ago

  @Paytmcare @Paytmcare its already more than a week you said ill get a link for payment never i got, even i called the customer care many time they will say the same again wait for the link, is there any process really set up by paytm to handle such cases at all? No one has any clarity

• 
  j (@RiderKm199) reported 54 minutes ago

  @Paytmcare Just had a word with with spicejet customer support , they have processed refund from thier side but i have not received refund. Kindly refund my money Order ID-27468145687 PNR - XJSBPX @Paytmcare @vijayshekhar

• 
  @Sachin Vaishy (@VaishySachin) reported 58 minutes ago

  But bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst