Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (42%)
• Transactions (32%)
• Website (16%)
• Login (5%)
• Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

City	Problem Type	Report Time
Agra	Mobile App	23 hours ago
Chhindwāra	Mobile App	8 days ago
Jaipur	Mobile App	11 days ago
New Delhi	Mobile App	16 days ago
Yamunānagar	Website	18 days ago
Mumbai	Website	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit Tiwari (@AmitTiwariPwc) reported 6 minutes ago

  @Paytm what's your real customer care number. I need help but I do not find any help. My Paytm starts telling me since afternoon this:your mobile number has been blocked from accessing paytm Now tell me what to do. My number is working properly

• 
  Shaurya Pathania (@ShauryaPathani4) reported 6 minutes ago

  @Paytmcare please resolve my issue, it's exhausting.

• 
  praff (@praffqrbj) reported 11 minutes ago

  @Paytmcare I switched my phones, and since then my UPI Lite is not working, I already raised a complained ticket in the help and support section , but no help. My money is stuck there and I cannot use it Ticket - 200011627484

• 
  Shri G (@Shri_3245) reported 12 minutes ago

  @Paytmcare @vijayshekhar 10 days passed and still no resolution. Is this Paytm’s customer service standard? No TAT, no escalation, no accountability. Kindly audit your support team before this becomes a major reputational issue for the platform.

• 
  v anand (@vevanand) reported 13 minutes ago

  @Paytmcare How long will it take to resolve such a small issue??

• 
  Pawan Singh Bhandari (@lmPSBhandari) reported 14 minutes ago

  @Paytmcare @anutechie3 same with me , Your health support is not supporting

• 
  Foger Rederer (@RubberBullet2) reported 16 minutes ago

  @Paytm @Paytmcare I still can't login to my Paytm account after waiting for 5 days. What's going on??

• 
  kunal bakshi (@kunal9489) reported 16 minutes ago

  @Paytmcare @Paytm can you guys connect me with your customer support or arrange a call, it's been 3-4 days i am not able to use paytm services.... Urgent basis

• 
  Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported 16 minutes ago

  @Paytmcare SpiceJet had already confirmed refund to Paytm on 29 April itself, yet the amount was withheld for weeks without proper response through support channels. Consumers should not be compelled to pursue legal proceedings for legitimate refunds already acknowledged by the airline.

• 
  Vijay Raghav (@VijayRaghv) reported 17 minutes ago

  @Paytmcare excuse me sir I’m still on hold from past 4 days why is the system so ridiculously slow airlines has sent an email clearly that refund has been released it’s you guys that should refund me still waiting for a call and the refund @Paytm @PaytmTravelCare

• 
  Subhajit Mondal (@MSubhajitIND) reported 17 minutes ago

  @Paytmcare My Paytm Account is Showing under review I emailed but no reply. I tweetted 3 day ago still got no response/ resolution. Paytm is no longer serious about there customer problems. Please take a look in this matter as I have to pay the paytm Postpaid Bill too @Paytm .

• 
  Kamlesh Sharma (@hotair8914) reported 17 minutes ago

  @Paytmcare @Paytm you're the worst service provider ever. I had a coupon of flat 50 cashback on swiggy payment and after payment received a voucher. Wtf this is. I need my cashback in account. Payment id 206773440971

• 
  nickkk.base.eth (@Soja_vro) reported 22 minutes ago

  . @Paytmcare @Paytm @vijayshekhar I want to use my paytm wallet balance but unable to access it through app. how do I transfer the balance? please help.

• 
  Rajat Verma (@Rajatverma_49) reported 29 minutes ago

  @Paytm Kindly address my issue

• 
  Vijay Raghav (@VijayRaghv) reported 32 minutes ago

  @Paytm @Paytmcare @vijayshekhar if this continues I will be left with nothing but filing a complaint against this service you have wasted my precious time and energy tweets won’t stop until my issue is resolved

• 
  Foger Rederer (@RubberBullet2) reported 33 minutes ago

  @Paytmcare Dihvijay, i see your team is giving same rebuttal to everyone. It's a huge inconvenience when the customers rely on Paytm for their everyday usage. When would the issue be resolved??

• 
  Vinayak Naik (@vinayaksn) reported 38 minutes ago

  @Paytmcare Your Android app crashes saying there is malicious app on the phone. I don't have any malicious app on my phone. I cannot submit a ticket since the app is crashing. Please tell your developers to fix the issue.

• 
  ¶π∆JJw@L SRIVASTAVA (@an____optimist) reported 42 minutes ago

  @Paytm Remove your "customer support" icon from the app and put up an icon saying "a ********** provides much better service compared to our app" 🖕🏻 I wish you bad fortune ahead 👍🏻

• 
  GKd (@gauravuhb01) reported 47 minutes ago

  Dear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @Paytmcare

• 
  @Anu (@anutechie3) reported 50 minutes ago

  @lmPSBhandari @Paytmcare @RBI As a customer I want to remove all my transaction from paytm.. don't just mention malicious app detected.. show me where is the malicious app that you are reffering on my mobile.. I shared every screen shot of it but it's been 4 days no response.

• 
  Rohan jetly (@RohanJetlye) reported 53 minutes ago

  No proper resolution since 2 days. First cashback became voucher, then hidden eligibility condition appeared later. Is this support or just fooling customers? Screenshots already shared. @Paytm @Paytmcare

• 
  Akshat Shrivastava (@AkshatS33714506) reported 54 minutes ago

  @Paytmcare My registered mobile number has been blocked from accessing Paytm and I’m unable to access my Paytm Gold investments. I have already tried support but need urgent assistance. Please help resolve this issue.

• 
  Gandesiri Shravan Kumar (@imgsk99) reported 55 minutes ago

  My old SIM is no longer working. I want to change the linked mobile number to my new number (if possible) or completely delete the Paytm account. Please help! @Paytmcare @Paytm #PaytmSupport

• 
  Shivani R (@shivani2210) reported 55 minutes ago

  @Paytmcare I have not received any call from Paytm as discussed and I am unable to contact you. Could you help me on my issue and arrange a call back. Thank you

• 
  Shaurya Pathania (@ShauryaPathani4) reported 56 minutes ago

  @Paytmcare I have been waiting for so long, and yet my issue is not resolved. This is not fair at all. I'm planning to switch to a different app. Kindly put my UPI Lite money back into my bank account. This has been a pathetic experience.

• 
  MZEE996 (@MZ996K) reported 57 minutes ago

  Recently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare

• 
  Vijay Raghav (@VijayRaghv) reported 1 hour ago

  Dear @PaytmTravel @Paytmcare, your “Travel Care” support is an absolute joke. Airlines have already confirmed the refund has been processed, yet your team keeps customers hanging for days with no proper response, no human support, and no accountability. @PaytmTravelCare

• 
  @Anu (@anutechie3) reported 1 hour ago

  @Paytmcare @Paytmcare how long will u take to fix a issue... I am not able to delete my bank account.. whats wrong with your app... Nor able to do any transaction...

• 
  𝑽𝒂𝒏𝒚𝒂𝒂. (@Vanyabeingvanya) reported 1 hour ago

  @Paytm @Paytmcare IS THERE A WAY CUSTOMER CAN CONTACT YOU!??? I HAVE BEEN TRYING TO GET AN UPDATE ON THE TICKET RAISED 3 WEEKS BACK BUT NO RESPONSE AT ALL!!!!!

• 
  Kautilya (@phsenag) reported 1 hour ago

  I downloaded @Paytm app on someone's phone and denied sms access still it auto fetched the otp when all the permissions were OFF. this is very concerning, Uninstalled Immediately after that. @vijayshekhar