Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Website (19%)
• Login (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

City	Problem Type	Report Time
Kolkata	Mobile App	7 days ago
Kolkata	Login	10 days ago
Varanasi	Login	11 days ago
Dehra Dūn	Login	11 days ago
Delhi	Mobile App	14 days ago
Kolkata	Mobile App	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manish Jha (@Mrashish501) reported 8 minutes ago

  Hi @paytmbankcare @Paytmcare , my AGENT: RRN Number: 61961 7549132: for Rs.1779.00/-. shows the refund was credited to my Paytm Payments Bank Savings Account by 15 Jul. However, Please clarify and help how can i collect money

• 
  Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported 10 minutes ago

  Even after verification is completed it is showing failed to verify number. I am using BHIM from its initial releases but now I am facing pathetic experience. Where as i didn’t find any issues with @PhonePe @Paytm @GooglePayIndia

• 
  Siddharth Pallav (@SiddharthPalla2) reported 11 minutes ago

  Hi @Paytmcare, my father's phone has been stolen along with the SIM linked to his Paytm UPI account. We need to block the Paytm/UPI access immediately to prevent any misuse. Please assist us urgently with the quickest way to secure the account. DM open.

• 
  vishnu poddar (@VISON2233) reported 13 minutes ago

  @Paytmcare @Paytm cares only for money & frustrating its users, even after so much downfall paytm hasn't learnt it's lesson. You issue cash back code it's showing its already been used though code was never used, screenshot & source of code provided still want more proof of video

• 
  Anand Sankar (@saybwala) reported 14 minutes ago

  Hey @Paytm @Paytmcare stop using an AI bot to call and harass B2B customers. AI bot is not a key account manager. B2B customers need actual human support.

• 
  bhawna (@bhawna2212) reported 19 minutes ago

  @Paytmcare What's the point.. I am still facing problem .. you are not able to resolve it ..it's been more than 20 days...@Paytm

• 
  Manisha Ambwani (@AmbwaniManisha) reported 23 minutes ago

  @Paytm @Paytmcare please open customer care with representative who can answer and solve our questions Trying to connect on call couldn’t connect only Inbox chat window is there , please connect need to solve my issue asap.

• 
  . (@Shah_45_) reported 23 minutes ago

  Got a voucher from @Paytm of @bigbasket_com but it isn't working Please look into this matter

• 
  Mohit Sachdeva (@mohitsachdeva21) reported 28 minutes ago

  @Paytmcare @Consumer2Court Please have look Issue is Pending since 5 days Paytm is making Fraud and not refunding the Amount.

• 
  Prasoon Kumar Pandey (@PRASOONKUMAR4) reported 31 minutes ago

  I am unable to invest in my Mirae assets ELSS fund through Paytm from last week it’s giving an erro “Somethign went wrong” I submitted the ticket yet no resolution. I am not getting any help how to invest further on this fund. @PaytmMoney @MiraeAsset_IN @Paytmcare

• 
  bhawna (@bhawna2212) reported 32 minutes ago

  @Paytm Is this how you value and treat your customers? Repeated assurances without any actual resolution are extremely disappointing. Please provide a clear timeline and resolve my issue at the earliest.

• 
  jignesh lakhara (@Jigneshlakhara) reported 36 minutes ago

  @Paytmcare Error is not solved yet.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 39 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

• 
  Prosenjit (@Prosenj26121111) reported 39 minutes ago

  @Paytmcare Stop this nonsense & give me remaining data balance as per your recharge plan, check ticket Id & your support chats so you clearly understand what fake recharge plans you showing to your customers, let everyone see that you misusing your customers trust.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 41 minutes ago

  @Paytmcare Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

• 
  Nithin K L (@nithinkl_) reported 42 minutes ago

  @Paytmcare Please help me to refund the money this is very bad service you guys are doing its more than even 48 hours

• 
  Masti Patna (@Prince97755897) reported 43 minutes ago

  @Paytmcare bad customer service

• 
  Anirvan Jha (@anirvanjha) reported 46 minutes ago

  How were senior citizens expected to know a TDR was required when Paytm itself showed “Train Cancelled”? This is a clear service failure. @Paytm @Paytmcare please take responsibility, investigate and refund ₹3,702.65 immediately. All supporting screenshots are attached. 3/3

• 
  Hafijur Rahman (@Sakinakhatun09) reported 48 minutes ago

  Hello Paytm Support, I want to permanently close and delete my Paytm Business merchant account. I no longer wish to use this account. Please deactivate my merchant QR code and complete the permanent closure. Registered Mobile Number: 6001460763 Merchant NameHafijur Rahman @Paytm

• 
  Sanjay Sudula (@SudulaSanjay) reported 49 minutes ago

  @Paytmcare Waiting for your response @Paytmcare Can you update status of the issue?

• 
  IndusInd Bank (@MyIndusIndBank) reported 52 minutes ago

  @mansoorrocks786 @Paytm Dear customer we apologize for the inconvenience caused. We Would request you to kindly coordinat with PAYtm team for any concern regarding PAYtm FD account.

• 
  Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported 53 minutes ago

  @NPCI_BHIM Hey @NPCI_BHIM It’s confirmed that this issue is not going to get resolved. No-thanks for your BEST service. I’ve uninstalled the app on my device. Hey @Paytm you’ve got new user who is going to use it as a primary app and share with others as well.

• 
  primordial intelligence (@primal_brainer) reported 53 minutes ago

  my dad's been lecturing me about my spending habits. tbh, I didn't even know where my money was going. then I opened @Paytm's Spend Summary. seeing everything broken down by category made me realize I'd spent more on eating out than on rent this month. math is finally mathing.

• 
  Ayush Agrawal (@sumitagrawal729) reported 55 minutes ago

  Hi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help

• 
  EqualSmoke (@EqualSmoke0) reported 56 minutes ago

  @Paytm @PaytmBusiness Please check my DM and permanently close my Paytm Merchant account. I do not have any Paytm Merchant device. If this issue is not resolved promptly, I will be compelled to file a complaint with the RBI.

• 
  Bhola (@Arpit0717) reported 56 minutes ago

  Pls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda

• 
  CA Shakshi Agarwal (@Shakshi44579903) reported 58 minutes ago

  @Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now

• 
  Parvinder Singh* (@saini_69) reported 59 minutes ago

  @Paytmcare Paytm lite is not working

• 
  Pranay Patel (@dr_pranaypatel) reported 60 minutes ago

  @Paytm still my issue in not resolved by team

• 
  S (@Bodieddhoba) reported 1 hour ago

  @Paytmcare @Paytmcare why you giving my refund in your **** gold is I asked?