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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (55%)
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Login (27%)
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Mobile App (18%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal, Jewar and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh |
Transactions | |
| Chandigarh |
Transactions | |
| Ludhiāna |
Transactions | |
| Meerut |
Login | |
| Bhopal |
Mobile App | |
| Jewar |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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bhupesh grover
(@bhupeshgrover) reported
@Paytmcare Paytm people are useless and do not respond or resolve the issue waste of time and energy Even not setting my transactions and keeping my money with them.
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Vaishnavi Iyer
(@Vaishnaviiyer14) reported
My @Paytm has not been working since a week. I complained about it but the service is so slow that all my transactions are stuck since a week! I never expected such a poor response from Paytm!
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Rajat kaushal
(@yourRj) reported
@Paytm @vijayshekhar One of the worst customer care i have ever deal with it... You people are not able to fix one small error in coupon code purchased from your site and calling yourself best in market shame paytm nhi #sharamkaro (1/1)
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ARJ
(@RealARJ2020) reported
@Paytm The new login system via registered mobile SMS is creating problem for those who don't actively use or recharge the number. Please look into it. Only UPI requires this. Only paytm wallet usage should not require SMS based log in.
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Nikhil Raj🇮🇳
(@just_nikhil_) reported
Paytm 24x7 section is a farce. It is only showoff. It is not useful for anyone. It doesn't have any option to raise query, doesn't have any email id to complain regarding any problem. No options to talk customer executive.Where to complain regarding any problem? @Paytmcare #paytm
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Deepak Rout
(@DeepakR67141191) reported
@Paytmcare Thanks for ur response. But just for ur info I already provided the refund transaction IDs that was shared by Air India in my initial messages. Hope u could use that to interact with Air India for a quick issue resolution.
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Dharmveer
(@dharmveerjangr) reported
Dear team kindly check what is issue in my postpaid account I have pay all bills with due date time limit and you didn't reply I have many time raise the complain but no reply kindly check and do the needful on urgent basis. @Paytmcare @Paytm
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Indrajoy Roy
(@RoyIndrajoy) reported
@Paytmcare @vijayshekhar i spokeGoAir and they are issuing full refund of my ticket. The entire Rs3000+ amount. I want this in my default account. And i am serious. @vijayshekhar please help. Your team has let me down big time.
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Anikesh
(@Anikesh83675764) reported
@Paytmcare Order no-12818692068 This is completely damage item received and broken bulb in this package so kindly initiate my refund this order amount Order no-12818692068 I am already tell about I am faced this order number both unit are placed Paytm mall
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Pushpak Jha
(@PushpakJha14) reported
@Paytmcare I face some problems regarding my paytm payment bank. I want to contact with your customer care,but there is no source....
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adit ravi dave
(@daveadit007) reported
@Paytmcare @Paytm why isn't paytm working it was and still is down
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Manoj
(@Manoj72871784) reported
@Paytmcare buy a product from your site "kaju headphone " that is totally defective product .and i am going to reurn this product , that time image upload button is not working. Return this ptoduct give it to my money back. Order id - 13065657224 @vijayshekhar @PaytmAshaKiran
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Yatharth Singh
(@InsuperableYash) reported
Dear @Paytm @Paytmcare Why are you so slow. Its been a month now
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Vanik Khurana
(@PhantomVanik) reported
@Paytm @Paytmcare Need help, not able to login. Please reach out with an executive asap
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Anikesh
(@Anikesh83675764) reported
@Paytmcare Order no-12818692068 This is completely damage item received and broken bulb in this package so kindly initiate my refund this order amount Order no-12818692068 I am already tell about I am faced this order number both unit are placed Paytm mallys
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Sandeep Mittakola
(@sandeepm_06) reported
Hey @Paytmcare , Reply to my message in Paytm. Solve my issue as soon as possible @Paytm
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Purvi
(@Purvi95737790) reported
@Paytmcare please let me know how can we connect to you. I am receiving continious message of someone trying to login into my account. Kind of scared please help me with your customer support
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Kumar Abhishek Rai 🇮🇳
(@KumarAbhi_Rai) reported
@PaytmBusiness @Paytm @Paytmcare I replied via a DM. Now let's see how much need to escalate to resolve the issues.
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Anikesh
(@Anikesh83675764) reported
@Paytmcare Order no-12818692068 This is completely damage item received and broken bulb in this package so kindly initiate my refund this order amount Order no-12818692068 I am already tell about I am faced this order number both unit are placed Paytm mallyd
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shubham solanki
(@haveumetsam) reported
@Paytmcare I am still waiting on the resolution of my issue. My refund isn't processed yet. It's been a month. This is Regarding my query with Paytm Care (Reference No.: 185982665) Please connect
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Monika Vasal
(@monikavasal) reported
@Paytm my a/c has been abruptly blocked. Ive been trying to unblock it but there is no support provided from your team. None is contactable. App asks me to provide a/c statement of my paytm a/c. How can I provide it if my account is blocked? Im facing big time problem. Pls help!
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Sawan choubisa
(@Sawanchoubisa) reported
@Paytm @fastagofficial #FASTag Can u please solve my problem..My money deducted twice ,now they are not refunding..How much time it will take to refund the money,... Pathetic service given by @Paytm customer care...My issue is closed even without refunding my money..
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Anikesh
(@Anikesh83675764) reported
@Paytmcare Order no-12818692068 This is completely damage item received and broken bulb in this package so kindly initiate my refund this order amount Order no-12818692068 I am already tell about I am faced this order number both unit are placed Paytm malltdyd
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Manoj
(@Manoj72871784) reported
@Paytmcare buy a product from your site "kaju headphone " that is totally defective product .and i am going to reurn this product , that time image upload button is not working. Return this ptoduct give it to my money back. Order id - 13065657224 @vijayshekhar @jagograhakjago
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Kuldeep Singh
(@Kuldeep7092) reported
It's been 6 days since I have complained about problem that i am facing. Still I'm not able to receive amount more than 500 in my paytm bank. No agent is contacting me nor I'm able to talk to them as there in no option for that in IVR in care number @paytmbankcare @Paytm help
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did you tweet about it yet
(@verywholesam) reported
hello @paytm pls help me out with my issue because you really took my money away when i was just trying to pay my bills!
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Amit Raj
(@Rajamit785607) reported
Hello @Paytmcare Sir I send all docoments of kyc but my account is not unblock Plz sir solved my issue
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Sagar Sarda
(@sagarsarda1) reported
@Paytmcare How much more time do you @vijayshekhar to issue my refund??
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Vinit Gala
(@galavinit13) reported
@Paytmcare @vijayshekhar as and when required from paytm team. Still my issue remains unresolved. Even after issue being unresolved , my issue and ticket number is closed without even attending it. I have been following up and requesting update on the same since 10th March,
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Yogesh Yadav
(@yadavyogesh617) reported
@Paytmcare @Paytm There 's some guy at customer service center to listen to our problem