Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/15/2026 13:00

February 15: Problems at Paytm

Paytm is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Piyushl02818963 Piyushlalwani.bit (@Piyushl02818963) reported

    @Paytmcare My problem still not solved

  • nairaravinds Aravind Nair (@nairaravinds) reported

    @Paytmcare Why is ticket number 22090461990 closed without issue being resolved?? Don't you have a basic check with customer before closing the ticket?

  • DIKSHANTPURI1 DIKSHANT PURI (@DIKSHANTPURI1) reported

    @PaytmBusiness @Paytmcare @RBI Fraud has been done on part of paytm as they had overcharged the monthly charges for paytm soundbox then they had shown to me while applying. The support care are so rude and clever as they always manipulate me to call back from higher authority.

  • Balu27994903 Bal u (@Balu27994903) reported

    @Paytm worsttttt customer support bullshit paytm no proper response

  • Balu27994903 Bal u (@Balu27994903) reported

    @Paytm Worst customer support ihave ever seen

  • pushkar0jha Pushkar Ojha (@pushkar0jha) reported

    @Paytmcare you guys cheated me and my feelings and after so many proof you are initiating refund? I was mentally down because of service and your fake ticket. You need to repay for everything.

  • imranveersingh1 imranveersingh (@imranveersingh1) reported

    @Paytmcare @Paytm what rubbish it is..from last 24 hrs i m unable to reedem my fixed deposit balance..no response from@customer side

  • pushkar0jha Pushkar Ojha (@pushkar0jha) reported

    @Paytmcare @Paytmcare In your DM you asked me for proof for the cheating that your company did, and when I Proved your Fault then you are initiating the refund? But it's not only about refund for me, you must be answerable for your service and the cheating you did.

  • bigboss0143 SuNnY KuMaR (@bigboss0143) reported

    @airtelindia i have rechange of 8000 rs on paytm fasttag from myairtel thankx app but it's still not credit in paytmfast is there any responsibil team to check this where is my money now? @Paytmcare please help me out

  • gopal_indu indu (@gopal_indu) reported

    @Paytm can you please tell me how to prevent my demat account from getting opened at your end - i unwittingly did the KYC for it - there is no option to cancel it - @SEBI_India should not there Be an option for someone to stop an application in process - the Paytm site has none

  • Anonymo00613362 Anony mous (@Anonymo00613362) reported

    @Paytmcare Haha #paytm, it's been 4 days but you still need time to look into query. Worst service as always #keepitup

  • NarsimhaReddy00 Narsimha Reddy (@NarsimhaReddy00) reported

    @Paytmcare hai @Paytm please find out Paytm @UPI_NPCI fradsters please block UPI id I details send to you malwale suspicious account immediately action . Account to earliest action

  • coolaashish1996 Aashish sharma (@coolaashish1996) reported

    @paytm @Paytmcare It's very hard to reach on Paytm customer care . Lots of steps make more confuse to me and no problem is solved

  • soumyap34152282 soumya patra (@soumyap34152282) reported

    @Paytmcare Issue resolved

  • bbhuvanmadan BM (@bbhuvanmadan) reported

    @Paytm is my favourite app for digital transactions. But their customer support Sucks.

  • vikash_jhalani Vikash Jhalani (@vikash_jhalani) reported

    @Paytm Dear paytm team, i need help with one of my cashback amount which is showing pending in history and doesn't reflection in wallet, how to contact customer care executives ?

  • bhuwanmunjal Bhuwan Munjal (@bhuwanmunjal) reported

    On 5/7/22 I raised an issue with @Paytmcare for not being able to pay the Paytm Postpaid Bill which was due on 7/7/22. On 14/7/22 they provided a QR Code through which I paid the bill. They have charged an interest of ₹590 for late payment. Now they’re not responding properly.

  • AyushVe89484354 Ayush Verma (@AyushVe89484354) reported

    @Paytmcare kindly check I'll need help and my problem is not solved yet I'll sended you DM . Pls check and help me

  • AtharvA86843244 Atharv .A (@AtharvA86843244) reported

    @Paytmcare I think I have been scammed. Please help me urgently. Someone saw my previous tweet and called me up to reset my entire account. I have been trying to reach paytm for almost two weeks now and you guys have been ignoring me continuously. Hence I got trapped by fraud. 🙏

  • Mitraj55210058 Mitraj (@Mitraj55210058) reported

    @Paytmcare Your reply is same ..it's Paytm software error and why I pay for it.

  • rashnair Rashmi Nair (@rashnair) reported

    @Paytmcare hi guys, have been trying to change my number in my Paytm account. Unable to do so since a week - i land in face verification stage. Click the pic and it always says - failed to upload - tried everything it's just not working. Please help.

  • jayprakash8799 Jay Prakesh (@jayprakash8799) reported

    @Paytmcare Not received any response @vijayshekhar sir, @RBI please help here. They blocked my account

  • manpreetbajaj Manpreet Bajaj (@manpreetbajaj) reported

    @Paytmcare @Paytm there was an issue which was resolved when wrote on twitter and the same issue why the same issue is coming repeatedly please solve the problem again thanks

  • lavanyadeepak Deepak Kumar Vasudevan (@lavanyadeepak) reported

    Does @Paytm support @UPI #Lite ? @Paytmcare

  • Mitraj55210058 Mitraj (@Mitraj55210058) reported

    @Paytmcare I have already raise my concern via direct message at @Paytmcare Please resolve issue on time.

  • saqibfrz Saqib (@saqibfrz) reported

    @Paytmcare Worst customer support ....

  • iambhaskardey 卐 Bhaskar 卍 (@iambhaskardey) reported

    @Paytmcare check DM for more details and help asap . Amount not credited to credit card. PLEASE DO CREDIT THIS MONEY TO MY CREDIT CARD ASAP

  • Balu27994903 Bal u (@Balu27994903) reported

    @Paytmcare is paytm has customer support executives or only robots ..?

  • TheMilz1 @Mukul (@TheMilz1) reported

    @Paytm paytm Fuel wallet use kaha hoga fuel station m v use nhi hora hai fuel wallet ko enable kese karna h pls help me mene HP INDIAN OIL dono m try kiya but use nhi hora h 7417471751 Mukesh Singh

  • kartikr4793 Kartik Pohane (@kartikr4793) reported

    @Paytmcare I've sent requested details over DM, pls provide Valid debit proof (An account statement with entry of the debit details and the source account number). And why ur customer support team is not replying to my msg from Saturday. Poor experience