1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 42% Mobile App (42%)
  • 32% Transactions (32%)
  • 16% Website (16%)
  • 5% Login (5%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

CityProblem TypeReport Time
Agra Mobile App 4 days ago
Chhindwāra Mobile App 11 days ago
Jaipur Mobile App 14 days ago
New Delhi Mobile App 19 days ago
Yamunānagar Website 21 days ago
Mumbai Website 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare worst customer care there is no phone number to connect paytm care i m complaining from 15 days on x and mail but no help provided

  • VaibhavSha93481
    Vaibhav Sharma (@VaibhavSha93481) reported

    It has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare Why is it that you're randomly denying access to people with various errors for no fault of theirs?

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytm @Paytmcare I still can't login to my Paytm account after waiting for 5 days. What's going on??

  • sanatan1011
    Nitesh tiwari (@sanatan1011) reported

    Dear @Paytmcare I am unable to access my Paytm account since last week due to “Access Denied” issue. My wallet balance is also stuck, and despite multiple emails, I haven’t received any response yet. Please resolve this issue urgently. This is causing serious inconvenience.

  • MNGupta3
    M N Gupta (@MNGupta3) reported

    @Paytmcare @vijayshekhar I am sorry to say that a single genuine matter has not been resolved even after more than a dozen requests. Such indifferent attitude towards your customer is very disappointing. Please see and settle.

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare my bank account has been debited with an amount that I can't trace because I can't login to Paytm. What's going on??

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare @Deb7rudra They aren't going to do anything. Same thing happened to my account on May 17th and ever since I've been locked out of my Paytm account. No help whatsoever.

  • MSubhajitIND
    Subhajit Mondal (@MSubhajitIND) reported

    @Paytmcare My account is restricted why??? Help me

  • Rajeevsure84522
    Mr Sure (@Rajeevsure84522) reported

    My tenant outlet s paytm sound box is not functional since past 15 days. @Paytmcare Poor service @vijayshekhar

  • GAUTAMKRISHNA2
    GAUTAM KRISHNA (@GAUTAMKRISHNA2) reported

    @Paytm unnecessary deactivate my account it is not a good behaviour with the customer please reactivate my merchant account

  • Psoni017
    Corporate Monk (@Psoni017) reported

    Hello @Paytm @Paytmcare I'm unable to reach customer support via Application and othe method, I'm trying to connect regarding ticket# 200011651053 your paytm assistant is not letting me pass to connect with human support. Please look into it and help me with the ongoing issue.

  • anutechie3
    @Anu (@anutechie3) reported

    @Paytmcare Before blocking customer account.. inform customer.. don't act smart as if you hold every rights to control customer account..

  • SurajK_
    Suraj Kanchan (@SurajK_) reported

    Unable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?

  • kevalmangukia
    Keval Mangukia (@kevalmangukia) reported

    @Paytm @Paytmcare @vijayshekhar Your Paytm Merchant Account Services Customer Care Is Very Bed , Please Improve Your Service 🙏

  • sneh_2208
    Sneh Dwivedi (@sneh_2208) reported

    @Paytmcare We are still facing same issue . What is this .If you have detect mony from bank .And not showing in Paytm Lite .It is your fault . We are struggling before 3 days

  • Deb7rudra
    RD (@Deb7rudra) reported

    @Paytm why the hell did you block my number to access my paytm account? Is this some kind of joke? I want my number unblocked so that I can access my paytm account NOW

  • SsbAmit
    🪖🪖🇮🇳🅰️mit 📠Yadav🎧📠 (@SsbAmit) reported

    @Paytmcare I doing trying for login, but not successful login. Screen is showing under review

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login my paytm account but not successful because It's shown under review till now from last 4 days. Please help me and resolve this issue immediately.

  • Sati4284
    Satish M (@Sati4284) reported

    Hi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare iPhone 15, iOS 26.5 (23F77), PayTm v10.80.0 The App just closes just like that, i tried updating app and its same while teying to go to help & support to write support or trying to make payment. Less than min it will close.

  • nilavarasan_v
    Nilavarasan V (@nilavarasan_v) reported

    @Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue

  • _rajput__bobby
    LostBoy 💐 (@_rajput__bobby) reported

    Wanna deactive my paytm soundbox, agent give me that forcefully for saying it's compulsory. Your second agent comes & say I will raise a ticket for deactivate soundbox but he also fools me And customer care is trash . No support @vijayshekhar @Paytmcare @Paytm

  • Crystal_Volcano
    Varija (@Crystal_Volcano) reported

    @Paytmcare @Paytm My account has been showing “Your account is under review” for over 3–5 working days now. I still can’t access it. Please review my account and restore access ASAP. There is no helpline number I can contact ! Terrible experience !

  • imAmanSaxena
    Aman Saxena 🇮🇳 (@imAmanSaxena) reported

    @Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..

  • sriniwww
    Srinivas Srungaram (@sriniwww) reported

    @Paytm is everything ok with the app ? Automatically shutting down before making a payment since yesterday ..

  • vevanand
    v anand (@vevanand) reported

    @Paytmcare How long will it take to resolve such a small issue??

  • MZ996K
    MZEE996 (@MZ996K) reported

    Recently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare

  • Vikashkumar2009
    Astronomylovers (@Vikashkumar2009) reported

    @Paytm My paytm account is blocked without any reason. I am unable to login Please look into matter.

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare has my login issue been resolved??