Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Login (21%)
- Website (14%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 15 days ago |
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Login | 17 days ago |
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Login | 19 days ago |
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Login | 19 days ago |
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Mobile App | 21 days ago |
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Mobile App | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ankeet Panda (@ankeetpanda) reported@Paytmcare unable to close my existing Fastag issued by Paytm. Selling my car. There’s no option in the app & the chat support is unable to help either. Kindly assist @Paytm @paytmbankcare
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Yatan Rana (@rana_yatan) reportedMy Soundbox(Device ID: 869100074306497) is not working. It worked only while charging earlier, but now it doesn't turn on at all. Your chatbot keeps repeating the same responses. Please connect me to a human executive and arrange a replacement or technician visit ASAP. @Paytmcare
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Ashwini Kumar 🇮🇳 (@techguruashwin) reportedDear @Paytm & @TheOfficialSBI Its been 8 days since i did a transaction on #paytm using sbi debit card & the transaction got failed But didn't receive any refund yet. The refund reference number provided by Paytm showing invalid on sbi website. Please help @Paytmcare
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रोहित 🇮🇳 (@om_rohit7) reported@Paytm Hlo @Paytm i am unable to login my paytm account from 20 June and not resolved my problem
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Satyajeet Sahu (@Satyaje72890300) reportedHey @Paytm @Paytmcare, it’s been over 2 MONTHS since my flight refund of ₹5,253 was processed by the airline, but it hasn't reached my bank account! Multiple emails sent to your support team have been completely ignored. Is this how you treat your customers? Please resolve ASAP!
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Abhiraj Thakur (@Abhiirajthakur) reportedHello Hello @Paytm I have given money to someone but that money has gone into pending I want to get that money back into my account please help me. @Paytmcare
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Insane13x (@insane13x_fit) reportedHello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness
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Surender Singh, CMT,FDP (@suren_investing) reported@vijayshekhar , your Paytm service sucks..if there are any frauds, nobody responds in either online chat an ur AI chat both has lower IQ than 5 Yr old..Please get u house in order on such simple issues before projecting on cutting-edge tech @Paytmcare
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jignesh lakhara (@Jigneshlakhara) reported@Paytmcare My mob no. is 9428029250 App is not working from last two days. While opening app suddenly error shows and automatic close.
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare U do whatever you want I don’t have any issues please refund the Amount. Vijay Shekhar is not paying me Interest for same. Kindly refund my amount Else today is last warning I will raise case in court for same.
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Vishal anand (@Vishalanand451) reported@Paytmcare Call me i can't login
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Mohit Choudhary (@i_mohit6) reported@Paytmcare But my another iphone 8plus and iphone x runing paytm smoothly why do i have issue with my iphone xr
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Ubaid A Khan (@iamubaidkhan007) reportedUrgent: My merchant settlement (Ticket 500008834421) of ₹5,388 was wrongly credited to my negative balance DBS account. I need a reversal to my active CUB account. DBS is not cooperating. Please help urgently. @PaytmCare @DBSBankIndia #PaytmMerchant #DBSBank #SettlementIssue
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedKya ghanta application hai be tum logon ka , Every single time call comes or goes, it only goes to automated voice support, Not even a single Live agent @PaytmBusiness @Paytm Most useless customer service I have seen, only ******* boys, not even a single Live agent.
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Venkat (@Ram009999) reportedI want full refund this is because of your technical issue iam facing problem now @Paytmcare @Paytm @IndiGo6E
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vishnu poddar (@VISON2233) reported@Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday
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Vaibhav Ganeriwal (@VaibhavGaneri) reported@Paytmcare Hi Chetan, it’s been several days and I’m still receiving only assurances, not a resolution. I have already submitted all requested documents. Please provide a definite timeline and resolve my Digital Gold bank verification issue immediately instead of keeping it under review.
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gaurav (@gauravvohra31) reported@Paytmcare we have raised deactivation request of card machine on your merchant care app on 25th july , got no response till now Infact on my ticket there is number of a agent (sahil) who will pick up We called him , he had no professionalism Very bad service Need help
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POOJA BAJAJ (@POOJABA31433795) reported@IndiGo6E @Paytm @IndiGo6E please help in this matter ASAP.
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Jeevanand (@R_Jeevanand) reportedDear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen
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Nidhi Gandhi (@nidhimg) reportedJust tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare
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MIDHA BHUPINDER 🕉 (@bhupimidha) reported@Paytmcare @TheOfficialSBI kindly help
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Karthik (@theycalmepanda) reported@PaytmBusiness Same thing repeat again is there any customer support or just automatic response in x for the name sake? @Paytmcare
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Utkarsh Mishra (@Utkarsh21911330) reported@Paytmcare @Paytm @PaytmBank Trusting paytm is pain now. I felt it when needed a cancelled cheque for changing my bank account in MF Folio. Going to help and getting a dumb AI is real **** paytm is doing.
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Prashant Chouhan (@prashant8129) reportedHey @PaytmCare @Paytm, I am unable to open the Bank / Fixed Deposit (FD) page in the app. It's continuously failing to load. Kindly check this glitch and resolve it ASAP so I can access/redeem my FD! #Paytm #PaytmBank #AppIssue
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bhawna (@bhawna2212) reported@Paytm Is this how you value and treat your customers? Repeated assurances without any actual resolution are extremely disappointing. Please provide a clear timeline and resolve my issue at the earliest.
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue
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MIDHA BHUPINDER 🕉 (@bhupimidha) reported@Paytmcare @OfficialSBICare kindly help
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Bhola (@Arpit0717) reportedPls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda