Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Website (21%)
- Transactions (14%)
- Login (7%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 17 days ago |
|
Bhubaneshwar
|
Website | 17 days ago |
|
Agra
|
Mobile App | 30 days ago |
|
Chhindwāra
|
Mobile App | 1 month ago |
|
Jaipur
|
Mobile App | 1 month ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Shaikh Rehan (@Sheikhrehan234) reportedPlease solve my problem ,and take action against your agent @Paytm @Paytmcare
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Bhavesh chandel (Advocate) (@iamB_Chandel) reportedExtremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.
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Zaidi (@AbbasZaidi08) reported@Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.
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Prasun Banerjee (@Prasun27) reported@Paytmcare @Paytm I have an automatic payment mandate for Netflix.. I would like to delete that .. but every single time it’s asking for sim verification and failed.. have tried everything but failed.. please help me to delete that automatic payment for me .. thx @UPI_NPCI
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Aditi Tewari (@adititewari13) reported@Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.
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Amit Bodh (@BodhAmit) reportedI am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120
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Abhishek Kumar Singh (@abh1kr) reported@Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?
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Abhi (@raj_abhish17096) reported@Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me
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Yours (@Isolate21261459) reported@Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Harsh (@casperrr_exe) reported@Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?
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sanjay nakhwan (@sanjaynakhwan) reported@Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply
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ANSHUMAN SINGH (@Anshusingh1503) reportedDear @Paytm, @Paytmcare your AI support is unbelievably frustrating. You asked for a State Bank of India statement, and I uploaded an SBI statement—which is literally the same bank. Instead of reviewing the document properly, your system keeps sending the same automated responses
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Bhavesh chandel (Advocate) (@iamB_Chandel) reportedand there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.
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Dhruv Patel (@Dhruv_Patel09) reported@AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill
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ALMAS KHAN (@almaskhanmohd) reported@IRCTCofficial @irctc_app @Paytmcare I am writing to report an issue regarding a ticket booking transaction. The amount has been deducted from my account, but the ticket was not booked and I have not received any booking confirmation.
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Amal Prasanth Kumar (@amal_prasanth) reported@Paytmcare There is no such issues at receiver's bank. All are perfect there.. Paytm has not transferred any amount to receivers account... You are holding it for your needs.... Such a scam.... @RBI @RBIsays
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it's me Amit (@_oyeamit) reported@Paytmcare Still now my issue is not resolved please look into this matter
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Devansh Sharma (@champdevansh) reported@theLisanAlGhaib @Paytm Nah they said they will look into the issue and try to solve asap. Did you raise any ticket or get any call from them?
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aahikmrs (@Kikimeowra) reported@Paytmcare hey, I can't check the balance or transfer money from Paytm Payments Bank. Please fix this.
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Ajay kumar (@REWADIKHEDIYA) reported@Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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सूरज Takrani ♥️ (@surajtakrani) reportedDear @Paytm, my issue is still unresolved, yet my support ticket has been closed. Closing a ticket without providing a solution is frustrating. Please review my case and help resolve the issue.
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Harsh (@casperrr_exe) reported@Paytm @Paytmcare but despite waiting for more than 2 weeks, there has been no update or resolution also not able to contact any Paytm customer executive Kindly look into this matter on priority and process my refund or provide a clear update 3/3 #citylandtravels #CustomerSupport #RefundPending
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Shreegas_Pune (@ShreeGas_Pimpri) reported@Paytmcare since years now we have been requesting for a sound PoS machine. Existing machine is not working since years now and even after repeated follow up with your lethargic third class local team there is absolute disregard to our concerns except fake commitments.
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Ajay kumar (@REWADIKHEDIYA) reported@Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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sparshhh (@Sparshhh999xD) reported.@Paytmcare you all got the worst customer service
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MODIfied Sree (@MODIfiedSree) reported@PaytmMoneyCare It's been 20 days still no resolution on this @PaytmMoney @Paytmcare worst customer care.
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Kartikey Mehta (@kartikey_design) reported@Paytm completely sucks... They are so ****** in terms of thir customer service. I had a bus booked through paytm which is delayed by almost 1.5 hours. Operator is saying it will be late by around 1.5 hr more. And paytm is so bad that they aren't even replying to any tickets.
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Avux Chemicals India🇮🇳 (@AvuxChemicals) reported@Paytm Don’t use the payment for @npclgrnoida electric meeter recharge payment because your payment debit but paytm and NPCl will give the credit next 3-4 days, they will use your money and you will struggle for credit & then chase to thier customer care !! It’s too poor service
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itsmesandy ☀️ (@sansin83) reported@Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact