Paytm

Is Paytm down?

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/28/2025 06:20

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai and Indore.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RKJha94183983 Rajnikjha (@RKJha94183983) reported

    @Paytm please contact customer support executive

  • psrajpoot354 Pushpendra Singh Rajpoot (@psrajpoot354) reported

    @Paytmcare Sir my ticket id is 5045682275 sir 4-5 days completed still not received any response from you support team. My Paytm business account is deactivated and my settlement amount is pending since 14 Feb Mene complaint recent thursday-friday ko kiya tha koi response nahi.

  • niluravi Ravi Ranjan Tiwari (@niluravi) reported

    @Paytmcare @Paytm , What else you need.. allredy sent details via dm 8 hrs ago..this is what you gues are delivering..super pathetic cx service

  • rishit1995 Rishit Tiwari (@rishit1995) reported

    @PaytmBank @Paytm recharged of 200/ delhi metro card before 1 hour but still showing pending, amount deducted but rechrge not successful. I click on 24*7 for help,option showing this is pending from metro Or you can cancel but no any option of cancellation.Order id- 20447634656

  • namezsandy sandeep vantapati (@namezsandy) reported

    Hi People don't go or encourage @Paytm post paid it's a trap for customers, coming to my issue i paid my postpaid bill of nearly 18 change rupees on jan 31st 2023, they only asked to pay early to get good Credit score and all i do the same but my bill got generated on 1st Feb

  • IrothRohit Rohit Kumar (@IrothRohit) reported

    Why not close my patym postpaid @Paytm I try to many time to close my postpaid account but customer support not help properly manner

  • RickGrimes1099 MadhavRamesh (@RickGrimes1099) reported

    @Paytmcare PLEASE RESPOND HERE! This is highly disturbing that you cannot respond to email and tweets when I customer is being threatened!

  • jagdish733 Jagdish Prasad (@jagdish733) reported

    @Paytmcare already DM msg but till date not replied or help desk option not available I want close my paytm postpaid account immediately now. I'm waiting your response 🤔🤔❓

  • aniprateek prateek (@aniprateek) reported

    @OfficialDMRC @Paytm @PMOIndia I don’t know why dmrc not recharge metro card from Paytm on time always there server is not working which causes inconvenience

  • RKJha94183983 Rajnikjha (@RKJha94183983) reported

    @Paytmcare Itna complicated kyu hai Paytm customer care service,

  • SHYAMNARAYANJ26 SHYAM NARAYAN JHA (@SHYAMNARAYANJ26) reported

    @sshreyas @Paytm @NPCI_NPCI Paytm has bad customer support service they don't provide any help to u every time u call they tell u different story but never get u solution I have trying to cancel my order from 8th of feb but till date there is no solution for me as a customer paytm is **** for me

  • rishit1995 Rishit Tiwari (@rishit1995) reported

    @Paytm @PaytmBank kindly recharge succesful Or cancell the order and refund the amount. Continue going to worst performance ao your app Many time facing problem

  • MeetPar63047192 Meet Parmar (@MeetPar63047192) reported

    @Paytmcare paytm wallet is not working

  • letmesocialtoo Atul Jain (@letmesocialtoo) reported

    Very hell service of @Paytmcare. Cashback points are still not credited even after 24 hours and still showing as... To be credited... What the hell service of @Paytm

  • deepjatts Gurdip Singh ਗੁਰਦੀਪ ਸਿੰਘ (@deepjatts) reported

    @Paytmcare Cashback not recieved despite several times raising the issue in the Help & Aupport section of the App. Have sent the DM with required screenshots.

  • ArunPalta3 Arun Palta (@ArunPalta3) reported

    @Paytm @Paytmcare @SridharVarun paytm is not working properly from the last 3,4 days

  • catchmecreating Raghuvansh Luthra (@catchmecreating) reported

    @Paytmcare Please Help! I transferred money to my mother's Bank A/C(Via the transfer to account function, not UPI) from her Paytm wallet only and added my name as the recipient by mistake. Now, I obviously haven't received the money account but it isn't received to her acc too.

  • RKJha94183983 Rajnikjha (@RKJha94183983) reported

    @Paytm please support me sir.

  • RickGrimes1099 RickGrimes1099 (@RickGrimes1099) reported

    @Paytm @Paytmcare @PaytmMoney I have been trying to contact you through your email ids and have not gotten a response. This is in regards to my Paytm emi, I cannot access the app as I’m not in India. Please share the bank transfer details so that I can make the payment.

  • ChetanSoni1984 Chetan Soni (@ChetanSoni1984) reported

    @paytmbankcare @Paytm @jagograhakjago Thanks my issue is resolved now and I am able to login to my original account. Requesting to restrict new account creation with same number by implementing engineering measures in App to avoid such issues which is wasting valuable time of all. Thanks.

  • rishit1995 Rishit Tiwari (@rishit1995) reported

    @Paytmcare Kindly resolve my problem, already told... Now how can connect personal, you have no any option in APP

  • SagarPatankar11 Sagar Patankar (@SagarPatankar11) reported

    @Paytm @Paytmcare What is the point of customer service when customer cannot even reach them on time? #badcustomerservice

  • RKJha94183983 Rajnikjha (@RKJha94183983) reported

    @Paytmcare Please customer support executive call me

  • PaytmCa59369436 Paytm Care (@PaytmCa59369436) reported

    @riyanagpal2903 @Paytmcare PAYTM POSTPAID CUSTOMER SUPPORT 24/7 HELPLINE SERVICE CENTER TOLL-FREE NUMBER.0810-067-9393 ALTERNATIVE- NUMBER-08100679393. PLEASE CONTACT US.

  • RickGrimes1099 MadhavRamesh (@RickGrimes1099) reported

    @RBI I am willing to pay my emi amount but I cannot access the @Paytm app cause I’m not in the country. I have asked for the bank details to make the transfer but they have not responded. Now my grandfather is being threatened by debt collectors. Please help save him! @Paytmcare

  • rishit1995 Rishit Tiwari (@rishit1995) reported

    @Paytm I have recharged of 200/ delhi metro card before 1 hour but still showing pending, amount deducted but rechrge not successful. I click on 24*7 for help,option showing this is pending from metro Or you can cancel but no any option of cancellation. Order id- 20447634656

  • ssdibrahim SSD Ibrahim (@ssdibrahim) reported

    @Paytmcare @Paytm @PAYTMCU12452943 Hello, My issue with Paytm account login is pending for many days... Can't reach out to your customer care executives. IVR call is keep on repeating the options, which is not relevant to my issues and had to spend lot of hearing the ivr call

  • adityasingh_00 Aditya Singh (@adityasingh_00) reported

    @Paytmcare @abcapital it’s been 7 days since i have received email that my loan has been disbursed however amount is still not credited in my account… worst service I’ve ever seen…

  • DEBASHI96469221 DEBASHIS DASH (@DEBASHI96469221) reported

    @Paytmcare why your don't responding my problem, your team is so irresponsible I have dm all the details please help me.

  • aaplepostman aaplepostman (@aaplepostman) reported

    @Ashwani33308626 @Paytmcare @Paytm Same problem till 15 days over Where should we go