Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (61%)
• Transactions (18%)
• Login (13%)
• Website (5%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

City	Problem Type	Report Time
Noida	Transactions	2 days ago
Pānīpat	Login	2 days ago
New Delhi	Transactions	2 days ago
Chhindwāra	Transactions	2 days ago
Bengaluru	Mobile App	2 days ago
Sūrat	Mobile App	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karthik (@theycalmepanda) reported 1 minute ago

  @PaytmBusiness Same thing repeat again is there any customer support or just automatic response in x for the name sake? @Paytmcare

• 
  Jaysingh (@RathoreJaysingh) reported 1 minute ago

  @Paytm My previous phone stopped working; it had the Paytm app installed. Now, I need to activate the Paytm app on my new phone. My mobile no 9636638009 Bsnl sim very slow

• 
  Vineet (@lost_secular) reported 3 minutes ago

  @Paytmcare , paid through paytm on @Meesho_Official, payment completes, money get deducted, @Paytm confirms the payment, but order is not processed. Your chatbots do jot help. Ticket 200012319393 gets closed without any resolution. No refund yet Process the refund asap

• 
  kadam Soni (@KadamSoni3) reported 4 minutes ago

  @Paytmcare The problem is still not resolved. One issue has been fixed, but another is still pending. What’s going on? I’ve been using Paytm since 2021 and have never experienced this kind of problem before. Please resolve it as soon as possible.

• 
  Astik01x (@astik01x) reported 10 minutes ago

  Pathetic service by paytm, My credit card bill payment via Paytm is stuck 'Pending' for around 2 days, Due date is in 2 days. App ticket raised but no human response. Phone helpline is automated and repeatedly points to useless chatbot. Please resolve immediately. @Paytmcare

• 
  சிகை கொற்றன் 🖤❤️ (@karaikude) reported 10 minutes ago

  Is @Paytm down for last two hours? #PayTM

• 
  Surender Singh, CMT,FDP (@suren_investing) reported 12 minutes ago

  @vijayshekhar , your Paytm service sucks..if there are any frauds, nobody responds in either online chat an ur AI chat both has lower IQ than 5 Yr old..Please get u house in order on such simple issues before projecting on cutting-edge tech @Paytmcare

• 
  POOJA BAJAJ (@POOJABA31433795) reported 12 minutes ago

  @IndiGo6E @Paytm @IndiGo6E please help in this matter ASAP.

• 
  Hemanta Meher (@MeherHemantt) reported 13 minutes ago

  @Paytm @PaytmBusiness Your internal mismanagement should not become a customer's problem. My Soundbox return (EO887528444IN) was successfully delivered via India Post, but your team still claims it's not received and asks me for POD. Verify your warehouse and resolve this

• 
  Bharat Ka Sikh (@BharatKaSikh) reported 16 minutes ago

  Repeated complaints, still no resolution, replied to their dm thrice. @paytmbusiness @Paytm hides behind bots while charging unfairly. @RBI, help and take action against such companies.

• 
  Aarav singh (@singhaarav243) reported 18 minutes ago

  @Paytm Bc cigarette bhi phoonk li h ab payment ni kr paa rha hu 😭 Is server down ???

• 
  Parvinder Singh* (@saini_69) reported 20 minutes ago

  @Paytm party light is not working

• 
  Md Shahzada (@Shahzada_77) reported 20 minutes ago

  Hi @Paytmcare, I'm facing Error [61009] – "Malicious application detected" on Paytm v10.83.5. All other UPI and banking apps work perfectly on the same device. This issue is only with Paytm, so I'm uninstalling it. Please investigate and fix this.

• 
  Shubham Saxena (मोदी का परिवार ) (@shubhroxstar) reported 24 minutes ago

  @Paytm @Paytmcare I have been tired with your services, if wish to speak you customer care no direct facility is available

• 
  Saket Palod (@saket_palod) reported 30 minutes ago

  @TheJupiterApp Today when I am trying to open your app it is asking me to uninstall @Paytm @Paytmcare app saying it is blacklisted. Can you let me know why this sudden pop-up? and why isn't Jupiter giving this choice to customer rather than forcing to uninstall?

• 
  Md Aurangzeb(اورنگ زیب) (@Andcolorpocket7) reported 32 minutes ago

  @Paytmcare My issue is not fix until now

• 
  Parvinder Singh* (@saini_69) reported 36 minutes ago

  @Paytmcare Paytm lite is not working

• 
  Nitish Kumar (@Nitish0062) reported 37 minutes ago

  @Paytmcare Worst Customer support

• 
  Mohan Bhog (@winner_platinum) reported 38 minutes ago

  @Paytm @PaytmBank When will we get the money stuck in paytm wallet ? It has been quite a lot of time since your bank has shut down.

• 
  Vishal anand (@Vishalanand451) reported 40 minutes ago

  @Paytmcare Hii i can't login please help me

• 
  Ajay Damle (@ajaydamle) reported 41 minutes ago

  @Paytmcare On your portal IRCTC server is down !! Unable to connect on IRCTC link

• 
  Jeevanand (@R_Jeevanand) reported 41 minutes ago

  Dear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen

• 
  Santosh Rai (@santoshraig) reported 42 minutes ago

  @sunilp3007 @Paytm Right said all upi down

• 
  Dheeraj Rajawat (@Dh83150Dheeraj) reported 43 minutes ago

  @Paytmcare why I am unable to connect to customer care my 4500rs extra deduct

• 
  Akshay 🇮🇳 (@IAkshayP) reported 47 minutes ago

  @PaytmMoneyCare @Paytm Why my access to the account is blocked?

• 
  CA Shakshi Agarwal (@Shakshi44579903) reported 49 minutes ago

  @Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now

• 
  Abhishek Kumar Singh (@abh1kr) reported 53 minutes ago

  @Paytmcare exact same issue and error msg is again popup when I try to pay any bill in paytm. Please fix.

• 
  Ravi Chandar (@ravikchandar) reported 53 minutes ago

  @karaikude @Paytm It is. Tried to make payment then checked app. It is down for a while seeing tweets here.

• 
  Vishal anand (@Vishalanand451) reported 54 minutes ago

  @Paytmcare Call me it's urgent I can't login my account since 3 days Kindly check dm i share my contact number

• 
  Jai BOB (@MB_One8) reported 57 minutes ago

  @Paytm @Paytmcare I paid ₹2,000 for a premium private bus because I had urgent work, expecting a reliable service. Instead, I was left stranded with my luggage. No proper customer support. No accountability. No refund. Never trust Paytm. Premium price, zero reliability. #CustomerExperience