Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/02/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • irohitd Rohit D. (@irohitd) reported

    @abccare What have you done thus far on the issue, where were you earlier sleeping? Your team calls up and mislead people. I want a written assurance from you that late fee imposed on my @Paytm Postpaid account will be removed ASAP.

  • irohitd Rohit D. (@irohitd) reported

    @Paytm @Paytmcare Hi Paytm support team, This is to bring into you notice that I am a Paytm postpaid user for more than 1 year. I had a Paytm postpaid bill of Rs. 5594 for the month of September 2021. Because of my loss of job and financial constraints, I could not pay the bill.

  • Yash05310536 Adv yash Gautam (@Yash05310536) reported

    @Paytm @Paytm @vijayshekhar Sir paytm blocked my account without any investigation on ICICI Bank request. Now complainant already revoked his fake complaint against me. I have submitted my complain from last 2months issue not resolved yet. Do needful 🙏 My con number -7018505228 paytm

  • gentelman_xD Sonal 🍥 (@gentelman_xD) reported

    @Paytmcare @Paytm What is "compliance violation remitter" and how to fix this?

  • sathishbabu1025 SATHISH (@sathishbabu1025) reported

    @Paytm team, kindly update your options to reach support on 24*7. I was trying to check my issue and no problem choice to select for my pending fasttag recharge. Please help and update me.

  • SMPANDE26966189 SMPANDEY (@SMPANDE26966189) reported

    @Paytmcare We request you not to shy away from your responsibilities Run it is your responsibility and duty, your customer is getting inconvenienced after using your platform, so you have to contact the concerned bank.

  • Surbhi014 Surbhi Mehtani (@Surbhi014) reported

    @Paytmcare pls help me reach out to your customer executive.

  • irohitd Rohit D. (@irohitd) reported

    @Paytmcare You are just copy pasting this response of your team working on the issue from last so many days. Whereas your service is worst and you are a bunch of incompetent people. @vijayshekhar @paytm #Frauds

  • LalitNa77607069 Lalit Narayan (@LalitNa77607069) reported

    @Paytmcare I raised Ticket(22067152938) 1 months back and you people without solving the issues closed the ticket and mentioned the comment "I am unreachable" but Every time i picked the call and without telling anything disconnected the call...?

  • Harbir66857690 Harbir (@Harbir66857690) reported

    @Paytm I’m unable to close my paytm personal loan please help.

  • harshagg2104 Harshul (@harshagg2104) reported

    @Paytm My paytm wallet is active when i click on activate wallet, it does nothing. Pls help me activate it

  • Yash05310536 Adv yash Gautam (@Yash05310536) reported

    @Paytm @vijayshekhar Sir paytm blocked my account without any investigation on ICICI Bank request. Now complainant already revoked his fake complaint against me. I have submitted my complain from last 2months issue not resolved yet. Dp needful 🙏 My con number -7018505228 paytm

  • sudeepgoud8 sudeep goud (@sudeepgoud8) reported

    Hello @Paytmcare @Paytm @PaytmBusiness I have 13000 merchant cashback points in my account and I am not able to redeem any of the offers which worth 12950 points and below..Please look into it and fix the glitch... Thank You

  • AyushBaranwal15 Ayush Baranwal (@AyushBaranwal15) reported

    @Paytm @Paytmcare @PaytmMall I am unable to get any customer care support. The phone number don’t work. The email ids are not responded back. I am opening my business and have ordered the pos machine about a month ago. Is this the level customer support you have? Pathetic support

  • martin_nupur MARTIN NUPUR (@martin_nupur) reported

    @Paytmcare @Paytm - shameful that Paytm haa no solution to our problems associated with their accounts

  • Priya8Sethia Rohit Sethia (@Priya8Sethia) reported

    @Paytmcare I am not able to login .. After typing numbers it don’t proceed for log in or account creat

  • Yash05310536 Adv yash Gautam (@Yash05310536) reported

    @Paytm @vijayshekhar Sir paytm blocked my account without any investigation on ICICI Bank request. Now complainant already revoked his fake complaint against me. I have submitted my complain from last 2months issue not resolved yet. Do needful 🙏 My con number -7018505228 paytm

  • gentelman_xD Sonal 🍥 (@gentelman_xD) reported

    @Paytmcare @Paytm i am not able to do transactions it shows "compliance violation remitter" and how to fix this?

  • Mj68455574 Mj (@Mj68455574) reported

    @Paytm and @Paytmcare claim to be working on it, and I don’t understand what’s the delay in returning my money that @IndiGo6E has refunded in full. I’ve provided screenshots, I’ve called the customer care, I’ve emailed the customer care, all to no avail. Part 2/n

  • NitendrakumarR NITENDRAKUMAR RATHOR (@NitendrakumarR) reported

    @Paytm has hold 29784 rs and is not showing in the application !! Customer care agents are also disconnecting the call! @Paytmcare

  • kubavat_jimmy JimmyKubavat (@kubavat_jimmy) reported

    @Paytm Give me Details of Your Money Transfer etc... Margin Structure distributor and super distributor?? Also detail margin structure of all Paytm service

  • aayushhsingh20 Ayush Singh (@aayushhsingh20) reported

    @Paytmcare I create a account in Paytm gateway have some problems in verification I'm trying to connect with you but no one connect. Please call me and resolve the issue asap. That's very urgent for me.

  • PrinceBehera17 Prince Behera (@PrinceBehera17) reported

    @Paytm Sir plz help me my Paytm payment saving account blocked plz unblock my account

  • Yash05310536 Adv yash Gautam (@Yash05310536) reported

    @vijayshekhar @Paytm @vijayshekhar Sir paytm blocked my account without any investigation on ICICI Bank request. Now complainant already revoked his fake complaint against me. I have submitted my complain from last 2months issue not resolved yet. Do needful 🙏 My con number -7018505228 paytm

  • BothraAbhishek Abhishek Bothra (@BothraAbhishek) reported

    @Paytmcare how many weeks do you need generally in solving any small issue ?

  • kittuirm Kaushal Kittu (@kittuirm) reported

    @Paytm @Paytmcare Dear Paytm there is pathetic services of your customer care and my account is debited for failed transactions @RBI

  • Mj68455574 Mj (@Mj68455574) reported

    I’ve even contacted the grievance contact that was on @Paytmcare ‘s website, and now that email is is not even available on the site anymore. After an automated reply asking for more details, @Paytm has ghosted me and provides no concrete updates vie email. Part 3/n

  • ayushguptaaa Ayush Gupta (@ayushguptaaa) reported

    @Paytm i have an issue with my account kyc update. Ticket has been raised already it is taking too long get my problem resolved kindly look into this.

  • Amansin29438306 Aman singh (@Amansin29438306) reported

    @Paytmcare I have always try 2 contact u but you guys didn't give me my cashback..... Your company try to scam customer like me..

  • Mj68455574 Mj (@Mj68455574) reported

    @vijayshekhar sir, a request from a frustrated customer - kindly guide the @Paytm team to not burden the common people who use your application. Getting help from @Paytmcare is an impossible task. #paytmwontreturnmyrefund #paytmrefund #canihavemymoneyback Part 6/6.