Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 3 days ago |
|
Chhindwāra
|
Mobile App | 10 days ago |
|
Jaipur
|
Mobile App | 13 days ago |
|
New Delhi
|
Mobile App | 18 days ago |
|
Yamunānagar
|
Website | 20 days ago |
|
Mumbai
|
Website | 26 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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malaya pandey (@malayapandey) reported@Paytm Hi Team, My sister has booked a flight on 6th April from your app for 11th April, which is the JRG to HYD Route. But due to some issue from the airline's side, the flight has been canceled, and the refund is also processed by their side.
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Abhi's🤗 (@Abhi_9131) reportedFraud Alert! I made a payment via @Paytm for a product, but the seller scammed me and sent a completely different/fake item. I have all the proofs (chat, unboxing video, receipts). @PaytmCare please help me stop this payment or take action against this fraud account! #Paytm
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v anand (@vevanand) reported@Paytmcare How long will it take to resolve such a small issue??
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Abhishek Chaudhary (अभिषेक चौधरी) 🇮🇳 (@iAdvChaudhary) reported@Paytmcare Paytm customer care email ID please.
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Kautilya (@phsenag) reported@Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw
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@Anu (@anutechie3) reported@lmPSBhandari @Paytmcare @RBI As a customer I want to remove all my transaction from paytm.. don't just mention malicious app detected.. show me where is the malicious app that you are reffering on my mobile.. I shared every screen shot of it but it's been 4 days no response.
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Sk Ranjiith (@RainaRa49346818) reported@Paytmcare It is almost 8 days blocking my account and there is no customer support and whenever I ask we will update shortly like tell you ...but problem not solved ..now how much time you want to resolve this issue.Already 8 day finished
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Ashish Gupta (@_Gupta_Ashish) reportedIt's almost next to impossible to reach at customer support of @Paytm, it's understandable if the Chatbot is next level which is not good in this case. I am waiting since Tuesday to transfer UPI Lite from Android to iPhone. I was not able to disable on Android device as I shifted to eSIM. Chatbot just send message to understand the problem however not able to solve in 4 days. @vijayshekhar
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.
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Crusader (@Shahhiren77) reported@PaytmBusiness are the most pathetic...their offices in Mumbai are not at a single address mentioned on their website...@Paytmcare @Paytm
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Deepak Yadav🐯 (@Deepakk19862960) reported@Paytm @Paytmcare Still no response or real action from your side even after sharing all proofs, transaction details, and screenshots related to the Vaku Luxos scam. Customer support keeps delaying instead of resolving the issue. Extremely disappointing and irresponsible.
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Foger Rederer (@RubberBullet2) reported@Paytmcare has my login issue been resolved??
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GOLDIE SINGLA (@gogold07) reported@Paytmcare Seems that due to your irresponsible behaviour and false service / facilities consistently notifying i need to switch from paytm app.
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Shivani R (@shivani2210) reported@Paytmcare I have not received any call from Paytm as discussed and I am unable to contact you. Could you help me on my issue and arrange a call back. Thank you
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Vedprakash Sahu (@Vedprakash733) reportedHey, my FD money is stuck in Paytm Payment Bank. What should I do? Paytm's customer care number isn't working either. Please help me.@RBI @Paytmcare @Paytm
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Vaibhav Sharma (@VaibhavSha93481) reported@Paytmcare Hi waseem,thank you for responding. I have already messaged @Paytmcare with all details. Please help resolve this issue as soon as possible since my account was blocked unexpectedly and I’m unable to access my UPI Lite balance.
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kunal bakshi (@kunal9489) reported@Paytmcare @Paytm can you guys connect me with your customer support or arrange a call, it's been 3-4 days i am not able to use paytm services.... Urgent basis
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दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported@Paytmcare Very bad service , If you are using services of @Paytm and you are getting any issue and you want immediate solution there no such platform to get any solution. I have purchased Gift card from @Paytm and when going to use getting expired msg.
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar Paytm customer support has been disappointing. My account was blocked without any clear explanation & ticket 200011654211 was closed without resolution. A new TKT- 200011731375, has now been opened & another representative is again asking for the details I already shared earlier.
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Sneh Dwivedi (@sneh_2208) reported@Paytmcare We are still facing same issue . What is this .If you have detect mony from bank .And not showing in Paytm Lite .It is your fault . We are struggling before 3 days
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GKd (@gauravuhb01) reportedDear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @indusi
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Zetarium (@farhan_aahmad) reported@Paytm are you will to lose your customer because of your customer service . From 6 -7 you don't care about my problem no solution nothing at all that the hell is your support .... I dm them yesterday but no reply from then
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Saurabh Singh (@sauxabh) reportedHi @Paytmcare, I made a transaction which is showing as successful from my side, but the receiver has still not received the amount. Kindly help me check the status and resolve this issue at the earliest.
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RachitV (@rachitvarma4) reported@Paytmcare My issue is still not fixed and I am also not getting any replies, kindly see to it or I will be compelled to take serious action.
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Sagar Pandey(Roadie)🇮🇳 (@sagarkatrin) reported@Paytmcare whenever I've been trying to open the paytm,The error has been showing that the device environment is not correct and suddenly automatically closes the app what should I do now ? @Paytm
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Rohan jetly (@RohanJetlye) reportedNo proper resolution since 2 days. First cashback became voucher, then hidden eligibility condition appeared later. Is this support or just fooling customers? Screenshots already shared. @Paytm @Paytmcare
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare my account is blocked from last 12 days still no respond from your side. app showing your number is blocked from login
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Keval Mangukia (@kevalmangukia) reported@Paytm @Paytmcare @vijayshekhar Your Paytm Merchant Account Services Customer Care Is Very Bed , Please Improve Your Service 🙏
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Amit bauddh (@amit250483) reported@Paytm My Paytm account is not working since last 2-3 days and neither am I getting any help from Paytm customer care. I request Paytm to activate my account. Thank you 9311230120
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Satyabrata Ray (@SatyabrataRay15) reported@Paytm My Paytm account bearing mobile no 7008217083 still shows account access denied due to mobile no blocked for the past 8 days.I tried to contact Paytm and @Paytmcare and told that it will be resolved in 3-5 days but still not solved.Kindly solve the issue quickly.