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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 18% Transactions (18%)
  • 13% Login (13%)
  • 5% Website (5%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 1 day ago
Pānīpat Login 1 day ago
New Delhi Transactions 1 day ago
Chhindwāra Transactions 1 day ago
Bengaluru Mobile App 1 day ago
Sūrat Mobile App 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Shahzada_77
    Md Shahzada (@Shahzada_77) reported

    Hi @Paytmcare, I'm facing Error [61009] – "Malicious application detected" on Paytm v10.83.5. All other UPI and banking apps work perfectly on the same device. This issue is only with Paytm, so I'm uninstalling it. Please investigate and fix this.

  • theycalmepanda
    Karthik (@theycalmepanda) reported

    @PaytmBusiness Same thing repeat again is there any customer support or just automatic response in x for the name sake? @Paytmcare

  • GenuineguyKs
    GenuineGuy (@GenuineguyKs) reported

    @Paytm i need urgent help. Can you telo me how to contact your customer service on phone as emails are not helping at all ??

  • KaranKasat
    Karan Kasat (@KaranKasat) reported

    @Paytmcare Hello Team, I was trying to reach you over customer care number but it was not happening. Can someone please call me back on +91-9167834448? It’s a bit urgent

  • KadamSoni3
    kadam Soni (@KadamSoni3) reported

    @Paytmcare The problem is still not resolved. One issue has been fixed, but another is still pending. What’s going on? I’ve been using Paytm since 2021 and have never experienced this kind of problem before. Please resolve it as soon as possible.

  • Ryan_Christ25
    ryan (@Ryan_Christ25) reported

    @Akash736868 @Paytmcare @Paytm I'm facing the same issue with BoB currently. Seems there's some technical error with transactions from a few days.

  • shehzada_hayat
    Sarwar Hayat (@shehzada_hayat) reported

    I mistakenly Sent 3500 through @Paytm to a merchant. I had done transactions earlier too. I can not recall who the merchant is. I have his UPI and Paytm details. Please help @Paytmcare

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    Dear @IndiaPostOffice, Consignment No. EO887528444IN has been marked as successfully delivered, but the recipient (@Paytm & @PaytmBusiness) claims they haven't received it and is asking me for the POD. Kindly help me obtain the Proof of Delivery at the earliest

  • BrownBoi07
    Abhi$hek Hindustani (@BrownBoi07) reported

    @Paytmcare I would request every person to not use paytm to book bus tickets. They provide a departure time and the bus leaves 2 hours prior without any notice or information and the bus operator will say contact @Paytm for any issues as it's not their fault.

  • singhaarav243
    Aarav singh (@singhaarav243) reported

    @Paytm Bc cigarette bhi phoonk li h ab payment ni kr paa rha hu 😭 Is server down ???

  • nwsAbdullah
    Muhammed Abdullah (@nwsAbdullah) reported

    @flyspicejet @Paytm Extremely disappointed. We were informed at the airport that SG-472 was cancelled, and SpiceJet staff confirmed a full refund for both onward & return tickets. Now SpiceJet asks us to contact Paytm due to a group booking, while Paytm isn't resolving the issue!

  • astik01x
    Astik01x (@astik01x) reported

    Pathetic service by paytm, My credit card bill payment via Paytm is stuck 'Pending' for around 2 days, Due date is in 2 days. App ticket raised but no human response. Phone helpline is automated and repeatedly points to useless chatbot. Please resolve immediately. @Paytmcare

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare @PaytmBusiness my Paytm Business account is also not working

  • princegargg
    prince garg (@princegargg) reported

    @Paytm @Paytm is down since yesterday? Technical issue error everytime

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm It is. Tried to make payment then checked app. It is down for a while seeing tweets here.

  • cassbdb
    CA Sushil Singh (@cassbdb) reported

    @Paytm is down

  • JGavahora
    Jim_GAVahora (@JGavahora) reported

    @DrAbhishek_Ind @Paytmcare Waymint. Some tech glitches- server down for some users. U R the lucky ones like me !!

  • Abhai99162542
    Abhai (@Abhai99162542) reported

    @Paytm any issue in Paytm as not working for hdfc and icici account

  • Nitish0062
    Nitish Kumar (@Nitish0062) reported

    Worst Customer support @Paytmcare

  • dr_rikin
    Dr Rikin Gogri 🇮🇳 (@dr_rikin) reported

    @Paytmcare Paytm for business app is not working

  • BrownBoi07
    Abhi$hek Hindustani (@BrownBoi07) reported

    @Paytm @Paytmcare very annoyed at this moment because of your service you provide me the timing at 8 40 am and I reached on 8 15 am but interestingly the bus operator is saying that the bus left at 7 am. How's this possible? I have the call recording. You wasted my time.

  • d_ravirai
    Ravi Rai🇮🇳 (@d_ravirai) reported

    @Paytm @vijayshekhar The biggest problem why I prefer Gpay over paytm for upi use is below. 1 - If I have to open The app for upi payment it loads late because of so many options on screen. 2 - Too congested options compared to GPay .

  • R_Jeevanand
    Jeevanand (@R_Jeevanand) reported

    Dear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen

  • Sonu_Youtuberr
    Sonu Youtuber (@Sonu_Youtuberr) reported

    @Davilfpe @Paytmcare @Paytmcare Hi Paytm, I am facing the same issue. I am unable to remove my Bank of Baroda (BOB) account because it was used for UPI Lite. Please help resolve this issue. Thank you.

  • AnuragC1106
    Anurag Chaturvedi (@AnuragC1106) reported

    @Paytmcare still waiting for my Paytm to start working!

  • itzvijaymeena
    Vijay Meena (@itzvijaymeena) reported

    @PaytmBusiness @Paytm Someone has fraudulently used my Aadhaar card number to create a Paytm Business account (linked to a mobile ending in *** 010). Your support team is completely unresponsive. I am unable to create my genuine business account. Please fix this immediately,

  • saini_69
    Parvinder Singh* (@saini_69) reported

    @Paytm party light is not working

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.

  • MoeenShaw
    Moeen Shaw (@MoeenShaw) reported

    @kuldeepsaini_23 @PaytmBank @Paytm Can you help me I have no money in my account

  • RulerAnonymous
    Anonymous Ruler (@RulerAnonymous) reported

    @PaytmBank @Paytmcare Unable to withdraw funds from my Paytm Payments Bank account. UPI, IMPS, and balance are not working. Getting errors every time. Please resolve this issue urgently.