Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/08/2026 16:05

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • HarishKittu6 Harish Kittu (@HarishKittu6) reported

    @Paytm I'm unable to pay my postpaid bill my account is blocked postpaid due date is completed and I'm getting late fee charges I'm unable to open my account and pay postpaid bill. I mailed you but I couldn't resolve my issue @Paytmcare @PaytmBank

  • itsmechilln A! (@itsmechilln) reported

    @Paytm why ******** was i charged 590 as late fee??? #paytmpostpaid scam!! 😡😡

  • PrakashChTiwari Prakash Tiwari (@PrakashChTiwari) reported

    @Paytm late payment fee deducted while repayment done within 9 hours of last date but it failed due to technical error, kindly refund @Paytmcare

  • Digital1avi Avdhesh Kumar Sharma (@Digital1avi) reported

    @Paytm (@Paytmcare) Like a fraud company, they charge anything to the innocent customer and when that poor person wants to connect with them, you have set up the chat support in such a way that he cannot talk to them easily. #Paytm #paytmcare #ConsumerRights

  • arijitsaha22 Arijit Saha (@arijitsaha22) reported

    @FreechargeCares Baki sab apps me yeh feature available hai, baas @Freecharge pe nhi wow. Why should I use your app? I'll use @Paytm and other apps. You didn't even try to solve my problem, rubbish.

  • itachi007619 Rahul Chawla (@itachi007619) reported

    Have been trying since yesterday to clear my paytm postpaid dues but wasnt able to due to app/server issues. And today I have been charged with Rs 250 as penalty. Trying to connect with paytm postpaid customer care but there is none! @Paytm @Paytmcare

  • Aanis264596 Aanis (@Aanis264596) reported

    @Paytmcare I sent a query in your dm But no one replying Can you help

  • manjitsinha1 Manjit Sinha (@manjitsinha1) reported from PETROL BUNK ORR, State of Karnataka

    @Paytmcare It seems like you are overcharging for postpaid. So I don’t want to continue with postpaid service. Please close my postpaid account

  • arundevyadav21 Arun Yadav (@arundevyadav21) reported

    @Paytmcare @Akashvi44498563 My paytm account is block please unblock 7877769191

  • yuvraj548 Yuvraj (@yuvraj548) reported

    @Paytm my postpaid payment was due on 7th jan 23. I was unable to repay the amount yesterday due to some error n glitched with ur app. Hence, i paid the full amount today at 4:30 am. And now i have been charged with Rs. 885 late fees. Request you to waive it off, please

  • vishalcb17 Vishal CB (@vishalcb17) reported from Bengaluru, State of Karnataka

    @Paytmcare @Paytm Hi Support, I was charged 250+tax for not paying the postpaid on time,  I’m a sincere customer who has paid all the dues on time.  This month due I couldn’t pay because my bank Limit was exhausted.

  • DipDas22082030 Dip Das (@DipDas22082030) reported

    @Paytmcare Are you fu**ing serious i have already send 4-5 times my documents ,from last 10 days i am facing this issue and again you are saying this really

  • hinditadkaa Satender Kumar (@hinditadkaa) reported

    @Paytmcare We didn't travel, that was not the fog issue... Driver himself said to me to cancel the ticket and asked for the refund. We can wait till the bus arrival but no one was giving appropriate information and upmost due to safety concern we returned back to our home.

  • vinayohal28 vinay ohal (@vinayohal28) reported

    @Paytmcare I am not able to login ..I have changed my phone

  • ShobhitKansal11 Shobhit Kansal (@ShobhitKansal11) reported

    @Paytm @Paytmcare @PaytmBank my registered paytm merchant mobile no is 7895209505 and it is deactivated i request to activate it but till now it is not activated and i have a sound box linked to it and it is not working so activate it asap

  • Saravan00606521 Saravanan (@Saravan00606521) reported

    @Paytm I have been facing an issue and have dm my query .It's already been 4 days still no resolution given @Paytmcare .pls help

  • yeshwantraj1 yeswanth raj (@yeshwantraj1) reported

    I have raised the issue regarding about unnecessary deductions facing byshopkeeper I haven’t get any call or mail,if u continue deductions when customer pay via paytmpostpaid to shop QRwith out any intimation we will raise the issue in serious note @Paytmcare @RBI @FinMinIndia

  • KumarSouvik1 Kumar Souvik (@KumarSouvik1) reported

    @Paytmcare @Paytm @PaytmBank requesting to remove the late payment charges from my Paytm postpaid, as the payment was made on time but it got settled due to your server issue, I have paid it within 7th but it settled on 8th jan 3.30 AM. That's not my fault. #paytmpostpaid #Paytm

  • MrJobss9 Jobs Steve (@MrJobss9) reported

    @Paytmcare Any update? Its been 2days you guys are struggling to resolve the issue @Paytmcare Can you call pls

  • SanketT15420476 Sanket Tiwari (@SanketT15420476) reported

    @Paytm @Paytmcare The most horrible service of customer care with you guys. I want to deactivate my postpaid account as my limit is not increasing so it's useless to have it. So deactivate it anyhow.

  • nishusai Nishant Singhal 🙈🙉🙊 (@nishusai) reported

    @Paytmcare @PaytmTravel @PaytmMoney #Paytm Help!!

  • souravmitra8809 Sourav Mitra (@souravmitra8809) reported

    @Paytmcare What work are you doing, since one month the problem is not being solved, just giving false assurances.

  • nopo2112 saurab Kumar (@nopo2112) reported

    @Paytm my account almost 2yrs block without any reason , PANCARD, ADHAR CARD everything upload then no unblock my account.

  • Utkarsh4614 Utkarsh singh (@Utkarsh4614) reported

    Hi @Paytmcare I was unable to pay my bill because my Paytm postpaid account was not opening yesterday which is still not opening today. Please remove my late payment charge and give me another option to repay it. This problem happened with two of my accounts Reg. No is 8840408499

  • realjatin235 Jatin Kumar (@realjatin235) reported

    @Paytmcare Hloo resolve my issue.

  • ashrafnaieem ashraf naieem (@ashrafnaieem) reported

    @ravis153143 @Paytmcare @PaytmBank Sorry about that brother all these are just glitch from them.

  • AbhishekAnmol14 Abhishek Anmol (@AbhishekAnmol14) reported

    @Paytm I’m not able to pay postpaid bill and not getting any help from your team. Tell me how should I proceed?

  • thinkif Sunny (@thinkif) reported

    Hi @Paytm @Paytmcare I made the complete payment on my postpaid account on 3rd of current month and was promised a late fee waiver by your field agent. However, it has not been applied and now another late fee on top of that has been charged. Please help to apply the waiver

  • arundevyadav21 Arun Yadav (@arundevyadav21) reported

    @Paytmcare @Akashvi44498563 Please help me

  • Balwant72146518 Balwant Singh (@Balwant72146518) reported

    No help or response from yet from your side . I share all details and screen shot yesterday Poor service @Paytm @Paytmcare