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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 39% Transactions (39%)
  • 33% Mobile App (33%)
  • 11% Website (11%)
  • 11% Login (11%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

CityProblem TypeReport Time
Mumbai Website 1 day ago
Greater Noida Mobile App 2 days ago
Hyderabad Login 15 days ago
Dārjiling Transactions 22 days ago
Bengaluru Mobile App 1 month ago
Ahmedabad Withdrawals 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ArunP26028
    Arun Pandey (@ArunP26028) reported

    @Paytmcare My patem sound box is not in use, I want to surrender / deactivate immediately no support hotline merchant id

  • khan_kha55137
    Shuhail Khan (@khan_kha55137) reported

    @Paytm Request for Deactivation Please deactivate my Paytm Soundbox (Model 4.3) linked with Paytm ID: 868651060117257 and Mobile: 8430979164 (Name: Aamir Qureshi). I have already raised multiple requests, but the issue is still pending. Kindly resolve this at the earliest.

  • SachinMaheswary
    Sachin M🇮🇳 (@SachinMaheswary) reported

    @Paytmcare Where were you when i have lodged a complaint ticket on your platform? First of all you don't have customer support on telephone, Only support present is raise a ticket which you guys will resolve within full delay. Stop fooling customers. Worst platform ever to use is @Paytm.

  • Kushagra9888
    Kushagra Chauhan (@Kushagra9888) reported

    @Paytmcare @PaytmBank I have already emailed regarding my FD issue linked to Paytm Payments Bank (powered by IndusInd Bank), but have not received any response. KYC issue unresolved for 2+ years. Unable to redeem FD. Ticket No: 3390891837 Please resolve this issue. @RBI

  • DEVENDR87375544
    DEVENDRA JOSHI (@DEVENDR87375544) reported

    @Paytmcare Repeating the same message does not resolve the issue. The response shared in DM refers to conditions that were never shown in the original offer displayed on Instamart. I have already shared screenshots proving this mismatch........

  • racren17
    Rahul (@racren17) reported

    @Paytm @Paytmcare nobody is replying to direct messages or calling back. This is really really poor. I am waiting since long for the help.

  • adarsh1429
    Adarsh chaturvedi (@adarsh1429) reported

    @Paytmcare How pathetic your service is not getting any response after sharing details just cancel ticket @Paytm @Paytmcare

  • ManishKhade14
    Manish khade (@ManishKhade14) reported

    @Paytm @paytmbankcare I’m trying to access my existing Paytm Payments Bank account after a ikd days, but it’s not opening. What’s the issue? Is there a technical glitch or is it related to the recent RBI guidelines? Please assist. #Paytm #PaytmPaymentsBank #Help

  • kumarasantoshB
    Santosh Baisakh (@kumarasantoshB) reported

    @Paytm@Paytmcare I am facing a serious issue with my salary due to incorrect attendance marking. My attendance has been wrongly marked as absent for multiple working days, and despite contacting my TL and ASM multiple times, I am not receiving any proper support.

  • rajeshm15918645
    rajesh malhotra (@rajeshm15918645) reported

    @Paytmcare Ok please resolve my issue as soon as possible 🙏

  • sanket0981
    sanjeeee (@sanket0981) reported

    @Paytm 😡😡😡😡You are Fraud , My soundbox Stops working since last 2 years , i still pay monthly charges on it There is no help from your side

  • RamKolariya
    Ramkishor Kolariya (@RamKolariya) reported

    @Paytmcare My name is Ram Kishore, the soundbox device in my shop is not working since many days, paytm executive not responding. First complaint on 21st Aug, ticket number 500007925714, this ticket was closed with any response or intimation. Complaint not resolved. Pathetic

  • sanjeet90
    Sanjeet (@sanjeet90) reported

    @Paytm @Paytmcare need email id or a direct call to resolve. AI help and support is very bad on your app. This is direct steal of our hard earned money

  • RamKolariya
    Ramkishor Kolariya (@RamKolariya) reported

    @Paytmcare Ticket number 500008007944, paytm executive asking for happy code without solving the problem, irresponsible behaviour from pathetic paytm people

  • racren17
    Rahul (@racren17) reported

    @Paytm @Paytmcare I purchased a jiohotstar gift card and when I tried to redeem it says already redeemed. Too poor and no help is being received. Poor!

  • BarotKaush54950
    Dark horse (@BarotKaush54950) reported

    Does any one have @Paytmcare customer support number where I can call and talk to live person. ?

  • _shakooni_
    Shakooni (@_shakooni_) reported

    @NPCI_BHIM I am going to shift to @Paytm to stay in india app. Was really putting efforts to support BHIM but it appears its just doomend

  • ArunP26028
    Arun Pandey (@ArunP26028) reported

    @Paytmcare My patem sound box is not in use, I want to surrender / deactivate immediately no support hotline merchant id

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently @RBI help please

  • Arihant0808
    Arrrihant (@Arihant0808) reported

    @paytmgold @Paytm When will you repay customer money

  • DEVENDR87375544
    DEVENDRA JOSHI (@DEVENDR87375544) reported

    @Paytmcare No cashback has been credited, yet the issue is being marked as resolved. Kindly review the actual offer shown at the time of payment and provide a proper resolution instead of repeating the same response.

  • pavan_sourcer
    Pavan (@pavan_sourcer) reported

    @Paytm @PaytmBusiness I am writing to request the permanent deactivation and deletion of my Paytm for Business merchant account with the following details: Merchant ID: UjVJoN02359959797267 Ticket No. 500008156488. Due to dissatisfaction with the product and service people

  • Arihant0808
    Arrrihant (@Arihant0808) reported

    @Paytm When will you repay customer money

  • BuntyAthsolia
    Ravi singh (@BuntyAthsolia) reported

    @Paytmcare we are unable to see/withdraw our paytm bank balance nor FD balance since 24 april It's already been 4 days now still you haven't sort this problem Pls look into the matter @RBI

  • lodha_gourav
    Gourav Lodha (@lodha_gourav) reported

    @Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.

  • pinkysitlhou
    ky.ky.02 (@pinkysitlhou) reported

    Paytm customer care for flights bookings not working! their number isnt either! what kind of customer service is this @Paytm @Paytmcare yall cancelled my flight booking without my consent and found out at the airport! i need FULL compensation. or im dragging yall’s *** to court

  • tholaimata
    Zikmaru (@tholaimata) reported

    @Paytmcare I’ve sent a DM regarding restricted access to my account. Please check and assist.

  • YAbhinav96
    Abhinav (@YAbhinav96) reported

    @Paytm i need help

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    Requesting: • A direct refund of the deducted amount • Or an upfront travel voucher (without requiring a new booking first) Hoping for a customer-first resolution from @AirIndiaX Thank you for the silence @Paytm @sharetoproblems

  • sparten_rahul
    Rahul M (@sparten_rahul) reported

    @Paytmcare bhai, i really like your travel pass feature but why dont you address customer issues? God damn process the refund for the following man. Passenger name - Rahul Maram PNR - NZGYYB No show refund is already processed by Indigo.