Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Transactions (24%)
- Login (15%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Transactions | 8 days ago |
|
Noida
|
Transactions | 20 days ago |
|
Pānīpat
|
Login | 20 days ago |
|
New Delhi
|
Transactions | 20 days ago |
|
Chhindwāra
|
Transactions | 20 days ago |
|
Bengaluru
|
Mobile App | 20 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Kamal Jain (@Kamaljain9351) reported@PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem
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Sahil Kalyani (@sahilkalyani_in) reportedHello @Paytmcare maybe change your username to @paytmdoesnotcare cause that is how your customer service is.
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported@Paytm @Paytmcare @PaytmBusiness I will not activate or accept any rental/subscription charges for a device I cannot use. Clarify immediately why it was dispatched and confirm that no charges will be imposed without my consent. Resolve my account limit issue or take the Soundbox back at no cost.
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Surjeet Singh (@asksurjeet) reported@Paytmcare 1/6 @Paytmcare cc. @vijayshekhar I’ve been trying for the last 2–3 days and still cannot log in. At this point I no longer need Paytm. Please close my case. Thank you.
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Wasim (@wasim_sayy) reportedPaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure. 1/3
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Sunil (@jhansi_pandu) reportedBeware of @Paytm! Agents push you to take Paytm machines, but later hold merchant funds. When we submit requested docs, they reject them and won't even provide sample formats. Don't use Paytm! DM me if you're facing the same issue. @vijayshekhar @Paytmcare
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Chiranjivi Raj (@Techie_Leaf) reportedDue to this issue, I switched from @PhonePe to @Paytm .
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Harshu✨ (@HarshwardhanOP) reportedHey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap
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Mohammed Aakif Ulla (@AakifUlla) reported@Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning
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Dil Se Unique ❤️🔥 (@dilseunique) reportedSir, I ordered a Paytm Soundbox, but the delivery partner delivered it to someone else and the order shows delivered. Please help resolve this issue. Note:- Paytm very bad service 🥲 Order I'd :- 27372240996 @Paytmcare @Paytm
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Akash Kumar roy (@akashkroy12) reported@Paytm @Paytmcare why am I not able to access my fd done with paytm payment bank? why am I not able connect with the customer care? plz connect ASAP. @vijayshekhar
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Shivarjun Das (@shiv_iipm) reported@Paytmcare UPI down.... Payments failing
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Giri Sai (@noxiousgiri) reported@Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket
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Sharath B (@Sharath85852559) reported@Paytmcare Any update still the issue is same @Paytm
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Divyanshi (@divyanshifr) reported@fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm Sir, i have recording call with Airline that ticket is refundable but paytm not make fraud and not refunding. Even i shared the recording wih paytm team but they are not ready to listen. Pleass help for processing of refund
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Rohit Kumar (@RohitKu73338260) reported@Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster
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nik (@rhysnik) reported@Paytmcare I am not interested in a phone conversation regarding this matter anymore, as your customer care agents only give standard, unhelpful replies. I require a clear, technical response in writing here regarding why my default preference was overridden.
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Surjeet Singh (@asksurjeet) reported1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently.
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Vinayak Naik (@vinayaksn) reported@Paytmcare You are losing customers because of this mistake in the code. People are earning money by posting fake videos of how to solve the malicious app error. Hire better developers!
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RISHI AGARWAL (@RSHIS) reported@Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help
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Mohan Bhog (@winner_platinum) reported@Paytm @Paytmcare @PaytmBank I have money in my Paytm Wallet , what is the claim procedure now since your bank is closing down ? Please explain to me the claim procedure.
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Suresh Kumar Kurapaty (@kurafatygyan) reportedDoes @Paytm @Paytmcare has a human to solve problems ? They have AI enablers strictly avoid when money has to refund even after all details provided. This AI bolts sucks
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Shrishti Rai (@ShrishtiRaii) reported@Paytmcare It’s been almost 10 days now. Please connect me with one of your customer support executives. You have a terrible chat support. @Paytm @Paytmcare
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Hemant Rajbhar (@HR8528) reported@Paytm At worst, if Paytm integrates with the cloud, Paytm will say Claude Paytm Payment Gateway charges payment-gateway charges Hosting/server cost ↓ Cloud MCP Connector Paytm Payment Gateway Authentication + Permissions Verification Payment Data Cloud Later Paytm will charge you.
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BSES Delhi (@bsesdelhi) reported@lunnac758576 @Paytm @Paytmcare Dear Consumer, We've been updated that the online payment made takes 3-5 working days to reflect in our records. Kindly check after the given time.
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Prudvi_Bob ©️ (@PrudviVysyaraj) reported@Paytm @Paytmcare @SuryodayBank Paid ₹9,000 in full on 30 July & requested closure. Yet ₹180 Convenience Fee + ₹32.40 IGST was charged,and ₹212.40 was auto-debited on 3 Aug. Multiple emails to Suryoday Bank,but no acknowledgment or response.Why is customer grievance ignored?
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Rahil (@realistic_rahil) reportedI have been trying to login in Paytm account from last 5 days but unable to do so despite having recharge , sms pack and all necessary requirements @Paytm @Paytmcare
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بلال رضا (@BilalSaqibi) reportedI’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.
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Gautam Bhatia (@1gautambhatia) reported@Paytmcare help