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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (55%)
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Login (27%)
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Mobile App (18%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh |
Transactions | |
| Chandigarh |
Transactions | |
| Ludhiāna |
Transactions | |
| Meerut |
Login | |
| Bhopal |
Mobile App | |
| Jewar |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rao Satyam Yaduvanshi
(@raosatyamydvnsi) reported
@Paytm I have ordered an iphone 12 mini from flipkart for Rs40999 and done my payment my paytm wallet and they send me confirmation window but the money isn't transferred to the flipkart seller , and now no customer suport is helping me on call even the call is not conecting.
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muscle
(@Roymanju102Roy) reported
@Paytmcare Ok thanks i was not knowing this also can be harmful. Please help me out at earliest. As its about gifting something to kids.
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Sonam
(@Sonam92650175) reported
Paytm is not able to resolve my issue related to opening new account with new no as my old no is not working ,very bad response from Paytm ,please look this issue on priority and plz send ur customer no @Paytm ,@Paytmcare
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HARSHUL
(@HARSHUL1979) reported
@Akgautam1995 @HDFC_Bank @Paytm Before dealing with HDF Bank, read customer complaints on facebook, Twitter & LinkedIn. 1000s customers seem to have lost their money. Probably, money is not safe in HDFC Bank. I have instructed for closure of my accounts & shifted to another Bank. Have u? Jaago Grahak Jaago!!!
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Billa
(@Billa554) reported
@Paytm Fraud service don't use it every time getting same message and doing same thing I have sent profs again sending same mg ticket number 3108721995
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Vikram sharma
(@VikramSharmaDEL) reported
@Paytm - I tried to do recharge of my Jio number 7827464037 it showed as failed and hence tried 3 times. Somehow I saw money has deducted from my paytm wallet and i hv recd refund for my 2txn but 1 txn as success,OrderNo. 15432140332. Pls help in refund asap
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Akanksha Tiwari
(@AkankshaTiwari1) reported
@Paytmcare @RBI : Paytm, why are you not replying??? Where is my money? Since 22 nd Sep, it has been so many days and you are still unable to trace the payment? Will you make the customer suffer like this? I do not have any more patience to wait for your reply. Return my money.
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Rj Mahesh
(@RJMAHESHWAR) reported
@Paytm and the representative whom i asked to visit my family member and set up the pay tm he is not able to help me since one month. I informed him about the problem but he is just avoiding and saying i will go and see i will go and see And its now a month.
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vivek shankar
(@lovelybiku) reported
@Paytmcare I paid for more than 2k thru Your app on @myntra but didnt get the cashback. plz help
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i_tell_myself_secrets
(@sahilh_us) reported
@Paytmcare @Paytm Made a transaction under cashback offer but cashback not received and your customer care says that there is no offer. I have also attach the offer pic and order ID. Please check your DM
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Raviteja
(@Ravitej65214859) reported
@Paytmcare need u r support
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HARSHUL
(@HARSHUL1979) reported
@vikash_k_ @HDFC_Bank @Paytm Before dealing with HDF Bank, read customer complaints on facebook, Twitter & LinkedIn. 1000s customers seem to have lost their money. Probably, money is not safe in HDFC Bank. I have instructed for closure of my accounts & shifted to another Bank. Have u? Jaago Grahak Jaago!!!
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Nishant
(@Nishant260799) reported
@Paytm what the hell is that @paytm.... i got a coupon of rs.150 on 4th october for recharging my smartphone nd it shows the amt is credited in 24 hrs but till now it's not received pls resolve the issue asap
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Ali Ahmad
(@AliAhmadforever) reported
@Paytm Don't use paytm for payment when you are travelling far from your home t because when payment get stuck this bullshit company transfer your money to the merchant whom you've already paid in cash. There is no call option to connect to customer support
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DHARMENDRA GUPTA
(@erdkg) reported
@Paytmcare Would there be any progress? Apology everytime and not showing progress. Share what efforts are made in past 4-6 month for resolving the issue.
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nilkantha mishra
(@nilkanthamishr4) reported
@Paytm please help me this card
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jitendra Kumar Khandelwal
(@Jitendr28657465) reported
@Paytmcare I think everyone should move with @GooglePayIndia because these have great customer care & have great chat . But Paytm have no customer care & proper chat . only sitting Robot.. this is joke..I think this company have no strength against any unicorn ......
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mohnish choudhary
(@mohnish2208) reported
@Paytm @Paytmcare @vijayshekhar Dear team any resolution on my issue after 8 days you are not able to fix the issue no proper solution provided.. this way it will not help please share the resolution
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Bhaskar
(@Bhaskar86594161) reported
@vijayshekhar @Paytm Ghatiya hai paytm. Not customer friendly company.
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Dr Ayush Garg
(@docayushgarg) reported
@Cleartrip @Paytm @Paytmcare BEK code is Bareilly destination and not Rai Bareilly. both these districts are different. kindly update it otherwise wrong district can cause problem and I am not gonna book it until its corrected
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Charan Sehgal
(@sehgal_charan) reported
@jacks_sparrrow @Amit94590545 @Paytm Bhai I have even joined the gro but still not getting switchhit and powerplay..can you plz help.. willing to pay
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purushothkumar
(@purushoth_009) reported
@syams246 @Paytm Bro give me one switch hit bro help plz .
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vikram malhotra
(@multanimalhotra) reported
@Paytm @PaytmMoney i have recharge my paytm fast tag up 25 ch3937 around 5:30 am but when i reach toll plaza around 7 clock it was showing no balance..please help
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IndianByHeart
(@krishnasinghani) reported
@Paytm ur wallet payment has massive error; payments are not updated and shows as pending and sometimes user tries it twice and after couple of hours amt for both are deducted; @RBI this needs to be resolved else users will loose miney
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Aman Dixit
(@amandixit007) reported
@Paytmcare Hello Please Help me Regarding my UPI ... There is no response from PayTm Customer Support since 7,8 days... Please call me 9457104255 My UPI automatically changed and i want recover my old UPi
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Vikram sharma
(@VikramSharmaDEL) reported
I tried to do recharge of my Jio number 7827464037 it showed as failed and hence tried 3 times. Somehow I saw money has deducted from my paytm wallet and i hv recd refund for my 2txn but 1 txn as success,OrderNo. 15432140332. Pls help in refund asap @Paytm @vijayshekhar
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Manish Baid
(@manishjain1707) reported
from
Gurgaon, State of Haryāna
@vijayshekhar @Paytm It is screamingly difficult to reach out to Paytm Customer care executive. Please make it seamless. Have been wanting to change my KYC verified phone number from last few months. Any email id?
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tarunchadha
(@tarunchadha4) reported
@Paytm Too much of automation is disconnecting the company from public. I'm trying for a simple problem not listed in your menu. How to go for KYC where aadhar biometric is locked and your App does not accept virtual id. No reason given for not accepting KYC through my PAN.
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Nagadhanush.N
(@NNagadhanush) reported
I uninstalled the app and i am never gonna install Paytm ever after. I also urge others to not use Paytm bcz they have the worst customer care service. @Paytmcare @Paytm @PaytmMoney
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Madhu
(@Madhu02680236) reported
@Paytm Paytm is bad bad bad my paytm first point not real money paytm is bad no help my paytm any bad bad bad bad bad