Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/11/2025 12:05

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore and Bahādurgarh.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShivamG72249395 Shivam Gupta (@ShivamG72249395) reported

    At least have some dignity , @Paytm @Paytmcare Help people to get update on allocation of IPO. People are waiting since morning. This is biggest IPO. Shameful and disappointing.

  • KakolluRajkamal Raj Kamal (@KakolluRajkamal) reported

    @Paytmcare - Apply coupon option on @Paytm Movie tickets doesn't seem to be working on android mobile. Do check

  • dastaanspeaks Mohammad Khalid Saifullah 🇵🇸 (@dastaanspeaks) reported

    The hell with your customer service as if I am being questioned in crime branch office. I simply want to close my account just tell me a simple way out, asking questions n questions questions @Paytm @Paytmcare @PaytmBank

  • pjmehta2000 Poojan Mehta (@pjmehta2000) reported

    @Paytm Coz it's sometimes become awkward to ask so it might help

  • Patel16845687 Patel (@Patel16845687) reported

    @paytmbankcare @paytmbankcare @Paytm my Issue Haven't been Resolve yet..... Will you please🙏 help to sort it out.

  • noelalexiouse noelalexiouse (@noelalexiouse) reported

    @Paytmcare is your services down currently. It shows me request timeout when I try to fetch my paytm wallet balance

  • MhoitBahtt Mohit Bhatt (@MhoitBahtt) reported

    Worst customer care service in entire history @paytm.

  • KuldeepRajvan11 Kuldeep Rajvansh (@KuldeepRajvan11) reported

    Most pathetic service by @abfinance of Paytm postpaid @Paytmcare I am not a defaulter but facing most horrible service and treatment given by this so called service. I will definitely demotivate and recommend 20 people to not to use this torturous service.

  • MohammedMjahid1 Mohammed Mùjahid (@MohammedMjahid1) reported

    @Paytm I'm suffering from problem and I wanna send money to bank from paytm wallet

  • Praveen33687781 Praveen Kumar P (@Praveen33687781) reported

    @Paytmcare hi sir/Madam. Please solve problem fastly.. very bad. My cousin is raised complete to delete 2nd paytm account.. by miss he created double account.. we requested to delete 2nd account till not deleted my cousin 2nd account. please solve problem.

  • ErAmbrishkumar Ambrish kumar (@ErAmbrishkumar) reported

    @Paytm sir after a factory reset and full update I'm unable to use paytm app. Please make it compatible for Samsung galaxy j7 model 2016. On website I'm not able to use saving account of paytm payment bank.

  • ajaykkhera Ajay khera (@ajaykkhera) reported

    @Paytm poor service , complient no 3122964252. , no response bank acc + wallet blicked from 10 days , i am not able to use my own money, no agent responding

  • Abhishekanura12 Abhishek anurag (@Abhishekanura12) reported

    @Paytmcare please tell me how I can close my paytm payment bank account and paytm wallet permanently because of your worst service.

  • mr__Tanmay Tanmay (@mr__Tanmay) reported

    @Paytmcare @paytm I am a user of Paytm Payment Bank my money cannot receive pls see thr concern of my account my account no is 8128090065 I will already update a full kyc but my money cannot receive pls solve problems as soon as possible

  • ekansh1210 Ekansh Mishra (@ekansh1210) reported

    My @Paytm app is down.. IPO ke pahle hi down. #paytm #PayTmIPO

  • ErAmbrishkumar Ambrish kumar (@ErAmbrishkumar) reported

    @Paytmcare sir after a factory reset and full update I'm unable to use paytm app. Please make it compatible for Samsung galaxy j7 model 2016. On website I'm not able to use saving account of paytm payment bank.

  • AshishK57115315 Ashish Kulkarni (@AshishK57115315) reported

    @Paytm Very disappointed from Paytm, I am following up customer care from last 1 month and they are only doing timepass instead of doing their job. Now time has come to stop using Paytm and moving to PhonePe or GPay. Paytm’s irresponsible customer care has proved their capability

  • ErAmbrishkumar Ambrish kumar (@ErAmbrishkumar) reported

    @Paytm sir after a factory reset and full update I'm unable to use paytm app. Please make it compatible for Samsung galaxy j7 model 2016. On website I'm not able to use saving account of paytm payment bank.

  • _rahulj Rahul Jaiswal (@_rahulj) reported

    @Paytmcare @KuldeepRajvan11 do you do anything else than copying same **** again and again?

  • muktijain05 pizza (@muktijain05) reported

    @paytm i am unable to use my wallet money please help

  • ArunavaAtMEA Arunava (@ArunavaAtMEA) reported

    @Paytm services down.

  • Jainam2410 Jainam Shah 😷 (@Jainam2410) reported

    @agarwal_mak @Paytm Getting Same Issue

  • ErAmbrishkumar Ambrish kumar (@ErAmbrishkumar) reported

    @Paytmcare sir after a factory reset and full update I'm unable to use paytm app. Please make it compatible for Samsung galaxy j7 model 2016. On website I'm not able to use saving account of paytm payment bank.

  • srikant74265733 srikanth (@srikant74265733) reported

    @Paytm no response from customer care. I'm waiting for cashback points from last 10 days. Poor service

  • Gtricks143 Ganesh (@Gtricks143) reported

    @Paytmcare Just 2 Hours Back My Wife Paytm Account Blocked.. Without Any Reason .... She Got A Message.... She Sent Money Wallet To My Account But Paytm Wallet Is Blocked How It Possible.....? unknown And Suspicious Activity.... Please Check DM And Clear The Issue

  • atif_quraishy Atif Quraishy (@atif_quraishy) reported

    @PhonePe_ @Paytm @GooglePayIndia I had asked your help to get my phone wallet turned off without my knowledge, but you have not received any response on it, I am sad on your behavior if you are not able to give some solution. So I have to go to some other great useful platform

  • LordTywin97 Aravind Rajagopalan (@LordTywin97) reported

    @Paytm @Paytmcare @PaytmBank I have been trying to use your support in android, it is been timing out for last 20 mins. I sent the money to wrong person not by mistake, I scanned the QR code and money was sent to wrong person instead of shop owner

  • KakolluRajkamal Raj Kamal (@KakolluRajkamal) reported

    @Paytmcare The option on the app doesn't work. If it isn't working. How will a screenshot work ? Have about replicating the issue from your end. Have you tried that ? Or is reducing customer's effort OR solving your own problems first hand not one of my motto ?

  • sumeet_2020 sumeet singh (@sumeet_2020) reported

    @Paytm I had raised the complaint for fraud UPI transaction in Paytm 7hrs back with a reply that I will get a response within 4hrs. But the customer care call doesn't go through. Is this customer service?

  • pritsingh001 Prit Singh (@pritsingh001) reported

    @Paytm @vijayshekhar Why I'm unable use my wallet even after doing KYC again & again. Your customers service is worst cuz it's unable to connect with a person whom I can talk. These ****** bots don't work. Raised number of queries no answer from you guys.