Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/10/2026 21:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Prashan09901006 Prashant kumar (@Prashan09901006) reported

    @Paytm paytm plss help my a/c hacked

  • SmritiAvi Smriti pandey (@SmritiAvi) reported

    @Paytmcare @Paytm plz help why your close my account..???

  • Aksita53537424 Aksita (@Aksita53537424) reported

    @Paytmcare Sir please help me

  • samrat1t Samrat (@samrat1t) reported

    @Paytmcare need help. Please contact

  • tweRaj raj sheth (@tweRaj) reported

    @Paytmcare PLEASE PLEASE help me with my video kyc 🙏🏼🙏🏼🙏🏼 I’ve lost count of the unsuccessful attempts I have made on yoru app. It’s beyond frustrating now. Unfortunately I have a few important tasks which need paytm only..

  • ShreyanDey18 Shreyan Dey (@ShreyanDey18) reported

    @Paytmcare I have sent 30 rs from 1 account to another account but i haven't received the money yet plz help

  • darshan_jay1 darshan jay (@darshan_jay1) reported

    @Paytm Haven’t received any support from your 24/7 customer care ! Not even getting any response! Why is such a big company having such terrible service? Kindly check your DMs ! The app service is pathetic, tried calling customer support literal waste of time ! @Paytmcare @Paytm

  • sonuKum95100478 sonu Kumar sonu (@sonuKum95100478) reported

    @Paytm Dear,sir mem my account is blocked please help me

  • MSDVIRATKING Monu (@MSDVIRATKING) reported

    @Paytmcare 7985968358 Paytm Account Is Block,Kindly Unblock This

  • RakeshY20961198 Rakesh Yadav (@RakeshY20961198) reported

    Kal me ticket book kar rha tha irctc app se or payment gateway @Paytm paise deduct ho gye account me se or ticket book nhi hua due to server error. Request h ki aap is mamle dekhiye zara

  • bankechaurasiya Banke Chaurasiya (@bankechaurasiya) reported

    @Paytmcare Please help me to refund Ref. No.- 216815175204, ticket ID- 3189698191, filled dispute letter already Please resolve it as soon as possible

  • san_footy San💭 | ⚽🥊🧘🏻 (@san_footy) reported

    @OfficialDMRC .@Paytmcare @Paytm please help with the refund.

  • Prashan09901006 Prashant kumar (@Prashan09901006) reported

    @Paytmcare plss help my account is hacked no. 9999023063

  • Anandamoy2017 Anand (@Anandamoy2017) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare unable to activate paytm wallet. Please help.

  • SathyaPblr Sathyaseelan Chandran (@SathyaPblr) reported

    @Paytmcare All these words suits only during the beginning days of PayTM launch. Now a days customers are not able to reach out to PayTM customer care and the ticket customers raised has not been updated for lot of weeks. This is how the service offered to customers????

  • Princenb98 Prince Kumar (@Princenb98) reported

    @Juned_ig @paytmbankcare @Paytmcare I have also faced this problem many times. And at last i closed my Paytm payment Bank

  • mubarakmzp1 Mubarak Ansari (@mubarakmzp1) reported

    @Paytmcare @Androidbaba07 I have sent several DM. Can’t I get a response? @vijayshekhar pl help

  • i_amsriram23 sundar (@i_amsriram23) reported

    Kindly arrange a call back @Paytmcare @Paytm despite rasing the issue no one responded till date after issuing ref no

  • Prashan09901006 Prashant kumar (@Prashan09901006) reported

    @Paytm paytm staff please help my paytm a/c was hacked , plss help now my. No is 9999023063

  • mubarakmzp1 Mubarak Ansari (@mubarakmzp1) reported

    @vijayshekhar @paytmbankcare is not responding to my concern. Plz help @Paytm

  • Prashan09901006 Prashant kumar (@Prashan09901006) reported

    @Paytm paytm plss help

  • ShivamSantosh10 Shivam Santosh (@ShivamSantosh10) reported

    @Paytmcare What...🤷🏻 If any one complaint you anything you take seriously. If you want any documents (kyc) I'm ready to upload if I'm doing anything wrong how can I be ready to submit my documents please help this is wrong you want anything I'm ready to do. but please unblock my acount

  • bankechaurasiya Banke Chaurasiya (@bankechaurasiya) reported

    @Paytmcare Please help me to refund Ref. No.- 216814170677, ticket ID- 3189683497, filled dispute letter Please resolve it as soon as possible

  • Shubham_1176 Shubham Verma🇮🇳 (@Shubham_1176) reported

    @Paytmcare @Iamvikascsingh You guys have downgraded your services. No one can imagine this is how you handle customer queries

  • sonuKum95100478 sonu Kumar sonu (@sonuKum95100478) reported

    @Paytmcare Hii Dear,sir mem Mera account block ho gaya hai, please help me

  • Supriyamehta4 Supriya Mehta (@Supriyamehta4) reported

    Hi, Team Paytm I am facing the issue of credit freeze, i have done the kyc ages ago and using paytm regularly but from last 2 month i am facing this issue kindly help me. Even i went to Paytm store but they were also unable to do that. I need it pls help @Paytm @Paytmcare

  • mkishorbharti MANISH KISHOR BHARTI (@mkishorbharti) reported

    @Paytm very bad customer service My account freeze

  • pradeep_rao Pradeep Rao (@pradeep_rao) reported

    @Paytmcare I'm getting credit freeze issue from many days, and it's not getting resolved at all. I did kyc twice in last one week. Can you please help.

  • IamNamrata555 Namrata 🍁 (@IamNamrata555) reported

    @Paytm why the hell you guys don’t have a helpline customer care number where we can speak to executives directly??? All helplines are busy!

  • jsahu15051988 Jyoti Sahu (@jsahu15051988) reported

    @Paytmcare I had complaint regarding cashback 1 week before but still no respond I got. Your customer service is pathetic, who took responsibility. After returning the product in Flipkart,I lost my cashback amount even though I didn't got cashback.