Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/23/2025 15:15

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore and Bahādurgarh.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare all they did is transfer call from one department to another and at the end, call was left in no mans land. Seems like none of support executive are given some power to escalate issues. Till now all efforts are in vain,

  • srikant22950269 srikanth (@srikant22950269) reported

    @Paytm @Paytmcare @PaytmBank Not responding to the customers. Why customer care is working

  • MUSTAKANSARY12 MUSTAK ANSARY (@MUSTAKANSARY12) reported

    @Paytmcare @dhruva_goud If bank takes only 3-5 working days why then u didn't add refund of 1500 rs to my paytm bank ( refund initiated at 3rd December) Such a pathetic service from Paytm didn't accept this from Paytm

  • cuckoo1164 naresh kaushik (@cuckoo1164) reported

    @Paytm It is working fine for me.

  • pushpakkhairnar Pushpak Khairnar (@pushpakkhairnar) reported

    I have call recording that clears that I have not requested to cancel my flight @Paytm I have requested for my refund. Also I have reschedule my flight @IndiGo6E website how they can allow 3rd person to cancel my ticket w/o my permission?

  • dumbodada Devraj Biswas (@dumbodada) reported

    @Paytmcare when can see resolution for my issue ref to ticket no. 3132032563

  • Patel00381273P P Patel (@Patel00381273P) reported

    @JPNadda My paytm account is blocked without any reason please help #paytmcare #paytm @paytm @PaytmBusiness worthless experience no reply on customer care and 24*7 feeling very low on this app . I want my money back 💔 My number 9712751408

  • pushpakkhairnar Pushpak Khairnar (@pushpakkhairnar) reported

    flight tikt book IDR-DEL for date 11.12 from paytm - 6E175. Due to demise of my friend I have reschedule to 29.01 from indigo website. Now my ticket got cancel. @IndiGo6E is telling paytm cancel flight and @Paytm is telling we have not. #Shame #indigo #paytm

  • Arun_Kothari94 Arun kothari (@Arun_Kothari94) reported

    Hi @Paytm, I'm tired of your poor service. It has been almost 3 days and I haven't received my refund yet. There is no option for the customer to connect with customer support. You're a very pathetic service provider.

  • AzhaguLakshman Azhagu (@AzhaguLakshman) reported

    @Paytmcare hi your customer care executive is not reachable even after trying multiple options. How to speak to executive ?

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytm @Paytmcare We tried signing up for a business account on paytm today for payment gateway for our upcoming ecommerce website, and found that the number is already been used before by some other person and has already been setup by that person for his business needs.

  • Patel00381273P P Patel (@Patel00381273P) reported

    @Paytm My paytm account is blocked without any reason please help #paytmcare #paytm @paytm @PaytmBusiness worthless experience no reply on customer care and 24*7 feeling very low on this app . I want my money back 💔 My number 9712751408

  • Patel00381273P P Patel (@Patel00381273P) reported

    @Paytm My paytm account is blocked without any reason please help #paytmcare #paytm @paytm @PaytmBusiness worthless experience no reply on customer care and 24*7 feeling very low on this app . I want my money back 💔 My number 9712751408

  • Rahulga76423701 Rahul gaur (@Rahulga76423701) reported

    @Paytmcare Sir my problem not resolved current

  • Patel00381273P P Patel (@Patel00381273P) reported

    @Paytm My paytm account is blocked without any reason please help #paytmcare #paytm @paytm @PaytmBusiness worthless experience no reply on customer care and 24*7 feeling very low on this app . I want my money back 💔 My number 9712751408

  • shyam_puneet PUNEET SHYAM PANDEY (@shyam_puneet) reported

    @Paytmcare My paytm postpaid account is not working mobile number 8543987082

  • AnselSouza Feril Ansel D'Souza (@AnselSouza) reported

    Hello sir my amount has been deducted automatically from Paytm merchant Rs694 when checked the bank statement they are showing that by debit card OTHPG 134704464593PAYTM noida I request to refund my amount Rs694 please help @Paytm @Paytmcare

  • pushpakkhairnar Pushpak Khairnar (@pushpakkhairnar) reported

    flight tikt book IDR-DEL for date 11.12 from paytm - 6E175. Due to demise of my friend I have reschedule to 29.01 from indigo website. Now my ticket got cancel. @IndiGo6E is telling paytm cancel flight and @Paytm is telling we have not.

  • RySorya gunjan singh (@RySorya) reported from Tundu, State of Jharkhand

    @PhonePe_ dear phonepe please start your digital debit cards service because we experience never failed any amount and phonepe you care about your costomer and settled your amount fast I never use @Paytmcare now onwards ..... He never care his costomer @vijayshekhar

  • amardeep434 Amardeep Arora (@amardeep434) reported

    @Paytmcare Can someone please provide an update on my ticket number 3128598504 This was an un authorised transaction and I've provided all the details and not sure what's still not clear. Haven't had no proper response from the customer care.

  • Patel00381273P P Patel (@Patel00381273P) reported

    @sdPachauri1 My paytm account is blocked without any reason please help #paytmcare #paytm @paytm @PaytmBusiness worthless experience no reply on customer care and 24*7 feeling very low on this app . I want my money back 💔 My number 9712751408

  • pushpakkhairnar Pushpak Khairnar (@pushpakkhairnar) reported

    @Paytm @Paytm is #fraud. I have asked them to refund my flight reshedule difference. Instead they have canceled my rescheduled flight. And even not ready to contact indigo to resolve my issue. #Shame on you #paytm

  • adsingh_1 Amandeep Singh (@adsingh_1) reported

    @Paytm Is there any way to talk with your customer support? Your given numbers are not helpful and your AI chat is just unnecessary ATM.

  • Deadpool__10 Adarsh (@Deadpool__10) reported

    @Paytm Anyone listening ....? I need help 😑

  • FoojiBhai ⚔️R.D,SSM🐯 (@FoojiBhai) reported

    @Paytmcare Payment deducted from bank against bill recharge of cell number @airtelindia . But, didn't get any sms and that cell number is not working due to non payment. Showing transation failed on paytm.

  • GusainVs VS Gusain (@GusainVs) reported

    @Paytm I have been facing big problem that app stopped transaction message for so long. So I decided to quit/delete my paytm account. Mob n. 989190019

  • Ahuja1234Kapil Kapil Ahuja (@Ahuja1234Kapil) reported

    @Paytm I'm unable to close the fastag. Everytime I try to close it, one message comes which says Fastag hasn't been delivered yet. Please help me out

  • dhananj63640855 dhananjay kumar (@dhananj63640855) reported

    @Paytm When can u resolve my issue ...its so.small issue why ur taking so much time plz arrange call back

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I tried contacting paytm to resolve this issue by refreshing the account, so that a new account can be setup from scratch for our business needs. But to no avail and after so much efforts to contact them on call, all they did is...

  • Patel00381273P P Patel (@Patel00381273P) reported

    @Paytm My paytm account is blocked without any reason please help #paytmcare #paytm @paytm @PaytmBusiness worthless experience no reply on customer care and 24*7 feeling very low on this app . I want my money back 💔 My number 9712751408