Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (39%)
• Transactions (33%)
• Website (17%)
• Login (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Mobile App	6 days ago
Jaipur	Mobile App	9 days ago
New Delhi	Mobile App	14 days ago
Yamunānagar	Website	16 days ago
Mumbai	Website	23 days ago
Greater Noida	Mobile App	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anurag Mishra (@anureyan) reported 9 minutes ago

  @Paytmcare I am unable to login into my Paytm account. Msg is displayed that my Mobile no has been blocked. Please resolve.

• 
  RD (@Deb7rudra) reported 12 minutes ago

  @Paytm why the hell did you block my number to access my paytm account? Is this some kind of joke? I want my number unblocked so that I can access my paytm account NOW

• 
  Nitin Mishra (@Nitinnm1983) reported 13 minutes ago

  Today I knew that Paytm is more efficient than Fino because after my post Paytm asked me for issue whenever this is purely failure of Fino Payments whose kept the payment & not responding after post nor crediting the payment. @FinoPaymntsBank @RBI @Paytm

• 
  Dustu Chele (@DattaWhat) reported 14 minutes ago

  @Paytmcare Whats wrong. I have been using it for 13 years. All of a sudden. Are you facing any glitch or a bug on your software.

• 
  RachitV (@rachitvarma4) reported 17 minutes ago

  @Paytmcare @Paytm I am unable to login to my Paytm account from the last 10 days. Getting “Access Denied” error every time. Tried reinstalling app, clearing data, and even formatting my phone, but issue is still not resolved. I have my flight in a few days, Please help urgently.

• 
  GOLDIE SINGLA (@gogold07) reported 18 minutes ago

  @Paytmcare You didn't solve my issue.

• 
  krishan (@FrankAlbert0913) reported 19 minutes ago

  @PaytmBusiness The issue is related to @Paytm not business kindly assist me in the same 🥲

• 
  Dinesh Kumar (@imdinesh737) reported 20 minutes ago

  @Paytmcare @Paytmcare My main Paytm account is now accessible, however I’m unable to access my Paytm for Business merchant account. It is showing “Currently you cannot register as a merchant”. Kindly check and help resolve this issue at the earliest.

• 
  Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported 24 minutes ago

  @Paytm unable to access my account

• 
  Sudip Surve (@SudipSurve) reported 27 minutes ago

  @Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working

• 
  Vaibhav Sharma (@VaibhavSha93481) reported 28 minutes ago

  Hi @Paytmcare, it has been over 24 hours since I shared all details and my account is still blocked with no update in DM. I’m unable to access my UPI Lite balance even though all other UPI apps work fine. Kindly provide a timeline or escalate this urgently.

• 
  GOLDIE SINGLA (@gogold07) reported 30 minutes ago

  @Paytmcare Seems that due to your irresponsible behaviour and false service / facilities consistently notifying i need to switch from paytm app.

• 
  रविन्द्र राजपूत🇮🇳🇮🇳🇮🇳 (@rk7291213) reported 30 minutes ago

  @Paytm Any tech issue is going on? App is seems not working!! #paytm #paytmcare

• 
  M N Gupta (@MNGupta3) reported 33 minutes ago

  @Paytmcare @vijayshekhar I am sorry to say that a single genuine matter has not been resolved even after more than a dozen requests. Such indifferent attitude towards your customer is very disappointing. Please see and settle.

• 
  Danish Amin (@danish1658) reported 35 minutes ago

  @Paytmcare @Paytmcare Can you type a response for me? its been a month now... Shame on @Paytm, Shame on your support... Shame on your professionalism

• 
  Vijay Raghav (@VijayRaghv) reported 40 minutes ago

  Dear @allianceair the customer service team is just trained to repeat only one thing you have booked through @Paytm @Paytmcare contact them for cancellation and refund while they are slow as a snail to even respond who am I supposed to reach out to for my issue it’s a nightmare

• 
  Ravi Kumar (@asliravikumar) reported 42 minutes ago

  @Paytmcare You don't seem to understand what I'm saying. Paytm postpaid accounts have a limit that the customer uses and pays monthly. I needed to close the account. I am requesting you to stop saying you are giving me other information.

• 
  Prashant Singh (@TranshapHigsn) reported 43 minutes ago

  @Paytmcare I have been blocked from accessing my paytm account, can you help me with it?

• 
  Dinesh Kumar (@imdinesh737) reported 44 minutes ago

  @Paytmcare It has already been quite some time since I reported the issue, yet my account still remains blocked and I’m unable to access my account. This is causing unnecessary inconvenience. Kindly prioritize this issue and reactivate my account immediately or provide a proper resolution.

• 
  Vijay Raghav (@VijayRaghv) reported 45 minutes ago

  @Paytm @Paytmcare @vijayshekhar if this continues I will be left with nothing but filing a complaint against this service you have wasted my precious time and energy tweets won’t stop until my issue is resolved

• 
  Satyabrata Ray (@SatyabrataRay15) reported 48 minutes ago

  @Paytm My mobile no bearing 7008217093 access denied issue still not resolved even after messaging to paytm cares.Inhave been using Paytm for last 10 years if this continues how can I trust this.Plz resolve the issue

• 
  Subhajit Mondal (@MSubhajitIND) reported 48 minutes ago

  @Paytmcare My Paytm Account is Showing under review I emailed but no reply. I tweetted 3 day ago still got no response/ resolution. Paytm is no longer serious about there customer problems. Please take a look in this matter as I have to pay the paytm Postpaid Bill too @Paytm .

• 
  DHRUVPAL SINGH TANWAR 🦁 (@dhruvbanna7773) reported 51 minutes ago

  @Paytmcare @Paytm Please help me, mera account 2023 se band h usme mere 2213 rs atak rhe hai vo abhi tk chaalu nahi hua usko please chaalu kariye 8269942997 ye account number hai

• 
  RD (@Deb7rudra) reported 54 minutes ago

  @Paytmcare You piece of **** why is it under review? Even after completing all the KYC, without any reason or notice you put it under review. I'll be reporting this RBI ombudsman coz my financial details are linked with the account

• 
  GKd (@gauravuhb01) reported 55 minutes ago

  Dear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @indusi

• 
  V (@vjordan1697) reported 56 minutes ago

  @paytmbankcare @PaytmBank @Paytmcare still no support on this!

• 
  Bhabani Sankar Barik (@Bhabanisb) reported 60 minutes ago

  @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

• 
  Sagar Pandey(Roadie)🇮🇳 (@sagarkatrin) reported 60 minutes ago

  @Paytmcare whenever I've been trying to open the paytm,The error has been showing that the device environment is not correct and suddenly automatically closes the app what should I do now ? @Paytm

• 
  Shivani R (@shivani2210) reported 1 hour ago

  @Paytmcare I have not received any call from Paytm as discussed and I am unable to contact you. Could you help me on my issue and arrange a call back. Thank you

• 
  v anand (@vevanand) reported 1 hour ago

  @Paytmcare Still waiting for your response. Not able to login.