Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Withdrawals (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Withdrawals | 6 hours ago |
|
Chhindwāra
|
Transactions | 8 days ago |
|
Noida
|
Transactions | 20 days ago |
|
Pānīpat
|
Login | 20 days ago |
|
New Delhi
|
Transactions | 20 days ago |
|
Chhindwāra
|
Transactions | 20 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Parth Chaturvedi (@_mrchaturvedi) reportedIt was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.
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Suresh Kumar Kurapaty (@kurafatygyan) reported@Paytmcare Can you help me with Paytm wallet ??
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sachin bansode (@sachin_6600) reported@vijayshekhar it will be @Paytm if you were to work harder @vijayshekhar and solve higher problems..
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Vispy Ichhaporia (@vispyi) reportedWhat a useless company @Paytm is. Their @Paytmcare customer support is worst. Will take all the details and won’t respond till 36 hours. Bhai company band kardo agar chala nahi sakte to.
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Ravi Chaurasia (@RaviCha98908365) reported@Paytmcare This is still under review? I have already provided the payment proof and transaction details. Please complete the verification urgently and resolve the issue/refund my ₹35 without further delay. I expect a clear resolution, not another generic update.
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divas dwivedi (@divas_dwivedi) reported@Paytmcare @PhonePe please help here.
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reportedHey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud
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Gautam Bhatia (@1gautambhatia) reported@Paytm I am not been able to log into my account as it shows app not supported,I have recently switched my phone .Help on priority
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Pramod Maurya (@PramodM54521118) reported& when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.
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Ayush💥 (@_ayushilicious) reportedHi @PaytmCheckin , I booked a flight today and made a minor mistake in the name. One letter is mismatches , I want to make the correction at the earliest. Unable to reach your support team via chat / call. Please help @Paytmcare
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Abhishek Verma (@FastLanerCF) reported@Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do
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minaz fruitwala (@FruitwalaMinaz) reported@Paytmcare i now realised why prople has stopped using paytm , paytm is the new scam , booked a flight tix on paytm , its been one more its still pending . Money has already been deducted , no confirmation yet , no customer cate service #fraudalert #paytm #scam
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Parth Patel (@parthpatel080) reportedIn 2023, VSS acquired a 10.3% Paytm stake from Chinese investor Antfin at ₹796.60/share via OCDs. Today, his vehicle Resilient is offloading up to 4.98% through a block deal at a floor price of ₹1,535.10/share. That's nearly a 2X return #paytm @vijayshekhar @paytm
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Yash Sharma (@ys_2800) reported@Paytmcare Issue resolved but this mis happening taken by merchant.
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RISHI AGARWAL (@RSHIS) reported@Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help
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nik (@rhysnik) reported@Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.
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Harshu✨ (@HarshwardhanOP) reportedHey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap
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Chinmaya (@ChinmayaSaxena) reported@Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏
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Satish Kumar (@SatishK11468) reported@Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm
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Pankaj Kumar Mishra (@Pankaj_Mishra86) reported@Paytm @Paytmcare In morning i have completed my payment for insurance and payment is deducted but I didn't get any confirmation confirmation also you support only saying apologies @irdaindia my insurance policy is expire today night, I am trying since morning for confirmation
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kushal das (@kushal8609) reported@Paytmcare Still problem not resolved.
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nik (@rhysnik) reported@Paytmcare Your response shifting responsibility to the PSP/bank is completely unacceptable. The default preference issue and routing failure happened within the app integration. Furthermore, to avoid any further confusion, I have already removed all bank accounts from WhatsApp Pay.
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Divyam (@DivyamMittal5) reported@flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW
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Appar khandelwal (@Apparkhandelwal) reported@Paytmcare @Paytm ticket not resolving its been more than 48 hrs Ticket id - 200012533196 No one is responding over chat, no option to call, what a worst service it is !!! Deducted money for bus ticket, that has been cancelled by bus operator, now no refund has been processed.
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JUNAID (@Junaidxx07) reportedHey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help
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Wasim (@wasim_sayy) reported@PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.
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Happiefy (@happiefy) reported@Paytm @Paytmcare booked bus from Delhi to prayagraj today bus driver phone was off operator Didnt pick up costumer care didn’t respond my family was waiting there for hours no response pathetic service need urgent action and compensation Paytm Booking ID*: 27456038637 File case
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Sharath B (@Sharath85852559) reported@Paytmcare I wanted to know what is the issue. Why I am facing this issue
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YM (@im_whYM) reported@Superman18d Uninstall this **** app. Move to different payment app and enjoy life. @Paytm sucks.
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karan agarwal (@karanagarwal14) reported@Paytmcare 5 days passed still we haven't reached anywhere this just feels deliberately delayed on such a simple issue.