Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 5 days ago |
|
Kolkata
|
Login | 7 days ago |
|
Varanasi
|
Login | 9 days ago |
|
Dehra Dūn
|
Login | 9 days ago |
|
Delhi
|
Mobile App | 11 days ago |
|
Kolkata
|
Mobile App | 18 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Karthik Malyala (@malyalakarthik9) reportedThere is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare
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Suresh Desai (@sureshdesaiiii) reportedPlease anyone dont use paytm they are fraud no1 they are not helping me my account debited rs 3000/- but not completed transaction it is showing pending from yesterday morning no support from @Paytm @Paytmcare help me guys
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Ubaid A Khan (@iamubaidkhan007) reportedUrgent: My merchant settlement (Ticket 500008834421) of ₹5,388 was wrongly credited to my negative balance DBS account. I need a reversal to my active CUB account. DBS is not cooperating. Please help urgently. @PaytmCare @DBSBankIndia #PaytmMerchant #DBSBank #SettlementIssue
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Wrangler#@69 (@satwik16357) reported@Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits
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SURESH KUMAR (@SURESHK63423824) reported@Paytmcare When will Paytm Payment Bank customer deposits be processed?
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Ankit Parihar (@Ankitparihar_) reported@Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.
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Vikas Yadav (@VikasYadavA2Y) reported@Paytmcare Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.
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Sameer sharma (@sameerdj16) reported@Paytm Worst service ever , I have booked a flight ticket via Paytm, after 6 hours my booking gets confirmed showing on Paytm but , when I confirmed it with Airlines it gets cancelled and money also gone ! Time to knock doors of Consumer court
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प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported@Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see
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Aakash Goyal (@AakashG0yal) reported@Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.
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Trishant_13 (@13Trishant) reportedI am Facing financial harassment by @Paytmcare @PaytmBusiness . Unauthorized Soundbox activated on MID uTAcde80738085895055 without consent. ₹155 deducted for a non-existent device. Support ignoring Case 200012302389. Resolve immediately before I escalate to @RBI Ombudsman.
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White Spartan (@MR_WhiteSparten) reportedHi @PaytmBusiness @Paytmcare , I am facing a severe battery issue with my Paytm Soundbox 4.0. Previously, it worked fine, but now it drains daily even with limited 9 AM - 9 PM usage. It falsely announces "Battery Full" within just 5 minutes of charging. Please help me replace thi
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sachin (@sachin_pandey_3) reported@Paytm @FlixBus 10 days. Zero accountability. Zero response. Zero resolution. Your customer support exists only to post polite replies in public while doing absolutely nothing afterward. I missed my journey because of your failure, and now you're ignoring me @Paytmcare #fraud
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Prashant Bhadoria (@Prashant_S_Gwl) reported@Paytmcare I still cant login paytm showing security alert
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MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reportedTruly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness
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naveendundigalla (@naveendkumar) reported@PaytmBusiness @Paytm @Paytmcare its been more than 96 working hours as you said when I call customer care team. Fed up and frustrated with your service each and every time. Don't you people have shame and atleast concern over merchants. Also check your DM.
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Giri Sai (@noxiousgiri) reportedFirstly @Paytm has miss sold the product. In the name of gift card u guys sold me promo code. There is no proper response for that issue. Now u guys conveniently changed the validity period? Is this the right way of doing business? Also u have a pathetic customer support.(2/n)
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Abhinav Mishra (@Mr_abhi9) reported@Paytm @PaytmBusiness @Paytmcare If you cannot improve your service, close your company. You just waste people's time.
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Yv sharma (@tracopotostic) reported@Paytmcare @Paytm I've been trying to get in contact with your travel cares team for 2 days now, all in vain. I got a 2 days ago which I couldn't pickup and since then, there's been no reply or response. Help me out.
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Shubham (@ShubhammBtr) reported@gaana @Paytmcare I’ve already sent you several DMs. Please check them and reply here so you can understand the issue. I just want my ₹799 refunded. @gaana
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EqualSmoke (@EqualSmoke0) reported@Paytm @PaytmBusiness Please check my DM and permanently close my Paytm Merchant account. I do not have any Paytm Merchant device. If this issue is not resolved promptly, I will be compelled to file a complaint with the RBI.
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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Leo (@Bharat_To_India) reported@PaytmMoneyCare @Paytmcare @PaytmMoney Why are not able to fix this simple issue, are you still operational in India
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Giri Sai (@noxiousgiri) reported@Paytmcare Kindly check dm sent required details 2 days ago. Its been a week I reported the issue in app & more than 2 days for tweet. Either there will be irrelevant response or no response. Sept-19-25 is the original buy date wd 1 year validity but u r saying June-19-25 6 mnths validity🫡
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Tejas (@Tejaravir) reported@Paytmcare For the second booking ID 27263012824 (PNR: Y662GY), I have also re-attached the official IndiGo Tax Invoice confirming the statutory airport tax refund of ₹1,221.00. Please link both of these tracking amounts to my active support Ticket #200012164355. Thank you!
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Anirvan Jha (@anirvanjha) reportedHow were senior citizens expected to know a TDR was required when Paytm itself showed “Train Cancelled”? This is a clear service failure. @Paytm @Paytmcare please take responsibility, investigate and refund ₹3,702.65 immediately. All supporting screenshots are attached. 3/3
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jain jain (@saurabhj77) reported@Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side
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AV (@Indianyouthh) reported@Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue
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jignesh lakhara (@Jigneshlakhara) reported@Paytmcare My mob no. is 9428029250 App is not working from last two days. While opening app suddenly error shows and automatic close.