Paytm

Is Paytm down?

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/14/2026 06:05

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • KushruM Kushru M (@KushruM) reported

    @Paytmcare on yr App thre is no customer care nos whre I cn talk 2 a executive & sort my issue. I dnt get why no such nos is available. Everythng in form of FAQ cnt help. Pl share yr nos bcz I need 2 speak.

  • prabhat59214878 prabhat Jha (@prabhat59214878) reported

    @Paytmcare Worst customer service... It's time to switch other apps...

  • asdbhagli ABHISHEK SINGH DEORA (@asdbhagli) reported

    Unable to solve my Paytm payment issue @Paytm @Paytmcare @PaytmBank

  • anudeepsamaiya Anudeep Samaiya 🇮🇳 (@anudeepsamaiya) reported

    @Paytmcare and @Paytm — honestly your 24 x 7 support is a sham. Neither can I reach the support executives nor can I find any support in the app. You have lost my 20K refund from the @Razorpay and after all the details shared and countless emails, still no hope in sight.

  • makwana_aj Ashish Makwana (@makwana_aj) reported

    @Paytmcare Wanted to delete account. Procedure on website asking for many proof which cant possible (sim activation, money added etc.) Pls provide another way as two time login attempted and otp received for my account.

  • guptaravi69 ravi gupta (@guptaravi69) reported

    @Paytmcare Issue was raised on 13th july and still no resolution even after 7 days. will you be able to resolve the concern Or not?

  • vikasdeepbhardw vikas deep bhardwaj (@vikasdeepbhardw) reported

    @Gajendr83252382 This is really a **** service via paytm @Paytm @Paytmcare RIP

  • Advani24 Dev Advani (@Advani24) reported

    @Paytmcare I have purchased a E-Gift voucher but code not received and nobody is replying on the app, please help.

  • Saab14dawar Dawar Saab (@Saab14dawar) reported

    @Paytmcare I Seriously Appreciated Your Work But No One Is Helping Me Specially Your Kyc Retailers... I Am Seriously Fed Up Now Becoz Your team Has Seriously Helped me But Now Again Disgusting Behavior and Don't Want To Help..I want Action And Result IN 24HOURS

  • SiddheshKambli8 Siddhesh Kambli (@SiddheshKambli8) reported

    @Paytmcare please help for ticket no 194754783

  • ShahalamYamin Mohd Yamin khan (@ShahalamYamin) reported

    @Gauravg62242208 @Paytm I accept sir very bad service

  • kush_gandhi Kush Gandhi (@kush_gandhi) reported

    .@Paytm @Paytmcare did you guys know you do not have any support options for the credit cards that you are coming-branding and offering ?

  • sh681434 जय माँ भारती 🇮🇳 (@sh681434) reported

    @Paytm @PaytmBank i had raised a concern since 4th July and no is 193730509. Till date issue is not resolved and your tech keep marking it is resolved when they are writing that issue still persist due to #paytm server issue. Kindly get it resolved and stop marking as resolved.

  • ssvipin vipin (@ssvipin) reported

    @Paytmcare sir i recently ordered a pos machine but someone call me from paytm and told this login mobile number not registered any paytm business account. I am unable to cancel this please help. Order id:- 14355350547

  • Harshit71069774 Harshit (@Harshit71069774) reported

    @Paytmcare you guys don't even care about customer not providing resolution i paid the amount from paytm payment bank account but merchant not received the amount and from my end money got debited when i am calling care they just telling me from our end payment is successful

  • sanjeet_17 Sanjeet Yadav (@sanjeet_17) reported

    Hey I, as mentioned on your website that the accuracy opening takes minutes, applied for current account. But 4-5 days to open an account! I think I should have get it done with any other banks like sbi or hdfc. @PaytmBusiness @Paytmcare behaving like an old aged govt bank.

  • Bharath34155738 Bharath Kumar Addagulla (@Bharath34155738) reported

    @Paytm Hi Paytm, today morning around 3:30 Am IST someone was tried to access my account without my knowledge and I received a login otp and I want to remove all Bank account and credit cards added in the paytm I need immediate assistance on the same... Thank you

  • Ghazali_Indian Junaid Ghazali • जुनैद • جنید (@Ghazali_Indian) reported

    @PaytmBusiness @Paytmcare What is the correct handle for Paytm Bank Agent related support??

  • m_amitrathore Amit (@m_amitrathore) reported

    @paytmbankcare I transferred 28600 from my another bank through imps but i saw error all the detail i dm to you and please let me know when i refunded bank. @Paytm @PaytmBank

  • sanjeet_17 Sanjeet Yadav (@sanjeet_17) reported

    @paytmbankcare Hey I, as mentioned on your website that the ac opening takes minutes, applied for current account. But 4-5 days to open an account! I think I should have get it done with any other banks like sbi or hdfc. @PaytmBusiness @Paytmcare behaving like an old aged govt bank. Delayed!

  • ArchanaWade archana wade (@ArchanaWade) reported

    @Paytmcare I am unable to receive payments through my @Paytm account. Tried your customer care, but the recorded messages did not help. Pls get in touch ASAP

  • Gauravg62242208 Gaurav gumber (@Gauravg62242208) reported

    paytm bad service by customer care and lies about cashback points @Paytm

  • Yashwan52888314 Yashwanth Goud (@Yashwan52888314) reported

    @Paytmcare @PaytmBank i have tried speaking with many of your call agents, but they are saying rent payment is not our duty. But my problem is on same merchant, I have transferred 5000 rs through my dhani payment card to Paytm rent payment,money deducted but declined. Pls look

  • BarkatA26344614 Barkat Ali (@BarkatA26344614) reported

    @paytmbankcare @Paytmcare worst service from Paytm bank account still waiting for your positive response regarding raising charge back dispute.

  • AbhiNan07712168 Abhi Nandan (@AbhiNan07712168) reported

    @dhagesh @Paytm @Paytmcare Not satisfied with the paytm.. I have so many issues like that but thay can't solve problem

  • abhipsito Abhipsito Bhattacharyya (@abhipsito) reported

    @Paytmcare I have sent the documents which were asked.... please check and sort out my problem ASAP...

  • RahulGeeks Rahul Chouhan (@RahulGeeks) reported

    @kiran_abburi Quick fix @Paytm : {{ email || ' ' }}

  • amitip4 Amit (@amitip4) reported

    @Paytm how can i change mobile number in fastag ? I have called your customer care 3 days back & they told in 72 hours it will change but still no update & not yet change

  • Rajnees09357997 Rajneesh Kumar (@Rajnees09357997) reported

    @Paytmcare Dear Sir I got this msg today morning.. And by afternoon I got Call from same no... He Was saying updates your Paytm KYC... Else it will get Block with in 24hrs.. Kindly check from your end.. Is it froud Call or its from your side

  • BirojitN Birojit Nath (@BirojitN) reported

    @Paytmcare @vijayshekhar This is going time month no response on solution? Is this a how PayTM works on customer request #paytmfraud