Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Transactions (25%)
• Login (14%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

City	Problem Type	Report Time
Kolkata	Withdrawals	8 days ago
Cochin	Transactions	12 days ago
Shillong	Mobile App	18 days ago
Pune	Withdrawals	28 days ago
Chhindwāra	Transactions	1 month ago
Noida	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rudra Patra (@RudraPa47903461) reported 1 minute ago

  Its nearly 3 months but paytm business can't solve my sound box problem. Worst to very worst service by ever by a company. They only assure to solve your problem but can't solve the problem. @Paytm @PaytmBusiness @Paytmcare

• 
  Wasim (@wasim_sayy) reported 2 minutes ago

  @PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.

• 
  GANESH TIMES (@GaneshkanthS) reported 6 minutes ago

  I keep asking clear questions, but you have no valid answers! ​Why is confidential customer data not safe with Paytm? Answer the public! ​@Paytm @Paytmcare @PaytmBusiness

• 
  ঔৣ✞ 𝗣𝗥𝗔𝗧𝗘𝗘𝗞 𝗗𝗨𝗧𝗧𝗔 ✞ঔৣ (@Prateek_Dutta_) reported 7 minutes ago

  @Paytmcare Aap logo ki commitment ki koi ehmiyad hoti hai ya nhi? Its been more then 15-20 days still facing issue no resolution. I think need to deactivate your paytm. Useless

• 
  Thakur Sachin Tomar (@SachinKumarTom3) reported 7 minutes ago

  @Paytmcare Support is useless as so is your AI assistant. Raised many requests to deactivate Paytm business and return Soundbox but it's useless. Nobody comes home to collect soundbox. Multiple requests neglected.

• 
  Braj Writes (@braj_ki) reported 9 minutes ago

  @Paytm @Paytmcare @UPI_NPCI I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details & the driver’s name. Pls help me connect with the driver. 🙏

• 
  Sharath B (@Sharath85852559) reported 18 minutes ago

  @Paytmcare I have updated my device and issue is same

• 
  Malhar Jivrajani (@SimplyMalhar) reported 19 minutes ago

  @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

• 
  Suryoday Small Finance Bank (@SuryodayBank) reported 23 minutes ago

  @KartikSarap @Paytm @PaytmMoney Dear Customer, Our concerned team is working on your query.

• 
  godisgreat (@Pavankalya56718) reported 27 minutes ago

  @Paytmcare i have paid my postpaid bill through your customer support executive link after settlement still it is reflecting in my cibil .

• 
  Aditya Raj (@_Seizer_) reported 29 minutes ago

  @Paytm @Paytmcare @ViCustomerCare I just recharged my VI SIM after a long time because my primary number, which is Jio, was having problems. In the VI app, I saw a ₹299 offer, so I recharged it directly from the app and paid through Paytm.

• 
  Harshil Patel (@yoursharshil) reported 29 minutes ago

  Pathetic service from @PaytmCare I’m trying to cancel my bus booking Order ID: 27509910728, but the app isn’t allowing me to cancel it. I’ve raised the issue through Help & Support, but the ticket is being closed without any resolution. This is frustrating and unacceptable.

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 29 minutes ago

  Since 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,

• 
  Adil Faizi (@adeel9026) reported 35 minutes ago

  @Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for

• 
  Ashu Smarth (@smarthchand) reported 36 minutes ago

  @PaytmCheckin @Paytmcare no dedicated support desk, no customer care number. Only option is to raise a ticket that is still unresolved, got no confirmation on booked ticket been 12 hrs now the airline says its a group ticket by agency. This is totally a fraud.

• 
  Ayyappan (@ayyappan_pal) reported 37 minutes ago

  @Paytmcare I sent the message , still no solution , is this a way @vijayshekhar paytm treats the customer??? A simple phone call will solve all the issue, but you people intentionally making us to wait for months

• 
  आश्क़ (@AnushreeRunjhun) reported 40 minutes ago

  @Paytmcare My question is you are luring people with upto rs 400 cashback on a minimum spend of rs 150 , where a customer shops for rs 5400 and more , you still give them rs 5 cashback? What are you trying to do here ? Lure the old customers who left you 4 such low level marketing gimicks?

• 
  ANDLIB SAIF (@asaif9) reported 44 minutes ago

  @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

• 
  Rohit krishna jadhav (@Rohitkrishnajad) reported 45 minutes ago

  @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

• 
  Rohitha (@PolkEvent1886) reported 46 minutes ago

  @Paytm @Paytmcare Hello paytm, I booked flights for today (August 28th 7:40PM). Once the tickets are confirmed, the date of departure changed to next Friday (Sept 4th, 7:40PM). Customer care is of no help. Either allow us to modify or cancel the booking free of charge. URGENT!

• 
  Aayush 𝕏 (@singhaayush2106) reported 47 minutes ago

  @Paytmcare because of your app I made a payment to different person and I am not able to contact with that person. Help me in getting my money back

• 
  _bhupsa (@bhupsa011) reported 47 minutes ago

  While accepting a UPI mandate to block funds for an IPO, how can an investor verify which application/bid it relates to? If this isn’t clearly visible, could this be a potential control gap? @PhonePe @Paytm @GooglePay

• 
  Lalit (@iamlalit19) reported 48 minutes ago

  @Paytm @Paytmcare @flyspicejet My SpiceJet flight was cancelled. SpiceJet Customer Care has confirmed that my refund was processed to Paytm on 12 Aug. Paytm has still not refunded my money. I have already raised a complaint and sent emails, but there is still no proper response

• 
  Lalit Sharma (@LalitSh76342433) reported 50 minutes ago

  It has been 6 months since I closed my Paytm fastag but wallet balance and security deposits hasn't been transferred to my bank account. Can you look this matter? It is really disappointing that there isn't any customer care number that is working @PaytmBank @Paytm @Paytmcare

• 
  Plain MBBS 🩺 (@Streptococci98) reported 50 minutes ago

  @Paytmcare @kunalku04394536 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

• 
  Aquarius Cricket Astrology 🏏 (@AJ_Predicts) reported 50 minutes ago

  I am frustrated with you customer support i requested 5 times to your customer service to fully deactivate my Paytm Business Sound Box But after registering my request nothing happens no calls from your engineer and my ticket closes without deactivation. @Paytmcare

• 
  nilesh talreja (@Nileshinthenow) reported 50 minutes ago

  @Paytm I have been having a problem logging into my bank account via Paytm and it’s been a week there is no customer support that has been able to help me. Is there a contact number that I can call and solve this?

• 
  SB_MUZI (@SB_MUZI) reported 53 minutes ago

  @PaytmBusiness PaytmCare I have already shared the details via DM hours ago as requested, but there has been no reply or resolution. My merchant settlements are blocked. Please check the DM and resolve the bank update issue urgently

• 
  drasrao (@drsrinivas_rjy) reported 57 minutes ago

  @Paytmcare Whenever I pay something, it is going into automatic payments. Very bad. If I buy once course form a website, it doesn't mean that I pay regularly for the same course. STOP this automatic payment option.

• 
  Adil Faizi (@adeel9026) reported 1 hour ago

  @Paytmcare @PaytmCare Hi Vinod, repeating the eligibility clause does not solve the issue. 1. Displaying a dormant-user offer on an active user's checkout screen is misleading advertising / deceptive UI. 2. Your support executive initially provided a completely false statement