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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Mobile App (44%)
  • 22% Website (22%)
  • 17% Transactions (17%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Haridwar Transfer 3 days ago
Bhubaneshwar Website 3 days ago
Agra Mobile App 15 days ago
Chhindwāra Mobile App 22 days ago
Jaipur Mobile App 25 days ago
New Delhi Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • saikartik95
    saikartikbns (@saikartik95) reported

    @Paytm @Paytmcare A upi refund from a merchant has not been credited to my upi linked bank account while it is showing as a credit in my balance and accounts section. Your help chatbot is not helpful at all. Pls resolve

  • MR_Jena7
    Manoranjan Jena (@MR_Jena7) reported

    @Paytmcare Called customer care many times but no resolution. Star Air confirmed the refund was sent to Paytm. ₹4,695 is still pending. Please resolve urgently. #RefundIssue

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

  • pavankarthik_99
    PAVANKARTHIK (@pavankarthik_99) reported

    @Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money

  • ZiledarVerma
    JD (@ZiledarVerma) reported

    @Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.

  • samratghosh54
    Samrat Ghosh⚓️(65/100) (@samratghosh54) reported

    @Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    @Paytmcare From now onwards never using this **** Paytm ever. They just waste time. Today is my payment due date, and just now paid through Gpay and it got settled within 1 min and got confirmation from HDFC too. Never ever going to use this Paytm now. WORST. Don’t use this app. @Paytmcare

  • Riseup16242151
    Rise up (@Riseup16242151) reported

    @Paytmcare for one cancellation i have to chase you since 2 hr i have nt get call back please solve the issue else paytm will be responsible if i pay airline charges higher

  • i_lexo
    LEO 🍥 (@i_lexo) reported

    @Paytm @Paytmcare Ticket ID: 200011831764 order 27114185477 this voucher not working on my business account i buy direct from amazon so please refund also unblock from @Paytmcare

  • IndrakaranN
    Indrakaran Reddy (@IndrakaranN) reported

    @Paytm dear team I am unable to connect customer support, please help to assist someone for my issue

  • hjain11
    Harsh jain (@hjain11) reported

    @Paytm @Paytmcare please solve my issue permanently. Why i always get charged for sound box when i took lifetime free plan. Please help and refund and fix the issue once and for all.

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytmcare Now it has been 4 days now still no resolution despite sharing all the required details @Paytm please help?!

  • Sankalpraj5
    Sankalp (@Sankalpraj5) reported

    Dear @Paytmcare @PaytmBank @Paytm My Paytm Payments Bank account was frozen long ago, and I still have money stuck in my account and FD. I already raised requests but haven’t received a resolution.Since the Paytm Bank app is no longer available, please help me withdraw my funds

  • VSATISH848
    Satya (@VSATISH848) reported

    Hi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...

  • garibceo
    Nihar Ranjan 💫 (@garibceo) reported

    @JioCare Don’t you get my point as informed I have already done recharge via @Paytm and still not working.!!

  • Deepaktyagi9
    दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported

    @Paytmcare Do you have any timeline do resolve the issue?? Do you have any customer care number?? Where I can reach you. Or playing msg msg only?? @vijayshekhar

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money

  • harshrbhatt9
    Dr. Harsh Bhatt (@harshrbhatt9) reported

    @Paytmcare worst customer support. No one is replying to mail or anything. Cant get my refund of my flight booking. For more than 18 days. Cant connect to customer care number also.

  • iamB_Chandel
    Bhavesh chandel (Advocate) (@iamB_Chandel) reported

    @PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService

  • Saurabhpathe1
    Saurabh pathe (@Saurabhpathe1) reported

    @Paytmcare Again same issue

  • pavankarthik_99
    PAVANKARTHIK (@pavankarthik_99) reported

    @Paytm can you send me the Paytm payment bank customer support number please

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint.@Paytm @vijayshekhar

  • The_DailyEditor
    chandrashekar srinivasan (@The_DailyEditor) reported

    @Paytm having repeated issues with your upi app saying my bank account is inactive when it is not! Have triple checked with my bank, account is fully active. Why are you blocking payments?

  • MODIfiedSree
    MODIfied Sree (@MODIfiedSree) reported

    @PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636

  • JSRMohit1
    Mohit Saini (@JSRMohit1) reported

    Hello @Paytm @Paytmcare i am having a issue related Flight Refund since last 2-4 days the paytm support just raised the ticket and no one connected to me till now please look into this! The PNR for flight is 9497MU

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to

  • Surmeet2108
    Surmeet Singh (@Surmeet2108) reported

    @Paytm soundbox is a Nightmare and not a service... They will Loot you to fullest... @Paytmcare is useless

  • nilavarasan_v
    Nilavarasan V (@nilavarasan_v) reported

    @Paytmcare Sent to DM as requested. Kindly take it further and resolve the issue.

  • anushreethatte
    Anushree Thatte (@anushreethatte) reported

    @Paytmcare Hi Ria, I have messaged you my transaction ID. Let’s hope you resolve my issue today.

  • MazHaque2
    Maz Haque (@MazHaque2) reported

    @Paytm @Paytmcare @PaytmBank need to get a cancelled cheque from my paytm app but not able to. Please help with the procedure.