Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (44%)
- Mobile App (31%)
- Login (13%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Dārjiling
|
Transactions | 21 hours ago |
|
Bengaluru
|
Mobile App | 10 days ago |
|
Ahmedabad
|
Withdrawals | 19 days ago |
|
Alīgarh
|
Transactions | 24 days ago |
|
Qādiān
|
Website | 27 days ago |
|
Kolhāpur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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sarif_BaLak❣️ (@Mr_Ranjeet98) reported@Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet
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DEEPAK GUJRATI (@DeepGujrati_171) reported@Paytmcare "I am unable to DM you as the message icon is not working/refreshing. Can you please send me a direct message from your side?"
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Shivraj Saini (@Shivraj09527269) reported@Paytmcare my Paytm postpaid is not working for a week now. After submitting video KYC, it's been a week with no response on the ticket raised in the Paytm app care section. Worst company in terms of response.
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Subrat panda (@Subratp58292090) reported@Paytmcare What happened still now I am not received any call from your side. Are you cheating to customer? No one will book from Paytm, as your service is very poor. Also no support on major issues Very pathetic
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junais (@junaispv) reportedBooked 2 flight tickets worth ₹41K via #PaytmFlights. Airline cancelled the flights, but there’s no proper way to reach Paytm support for a refund. How do I get my money back? @Paytm @Paytmcare @PaytmTravelCare
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Sanjib dash (@Sanjib_IndiaN_) reported@Paytmcare I had taken a small postpaid loan of ₹500, but due to financial difficulties I couldn’t repay on time. Now the amount has increased to ₹8900, which I’m unable to pay. Kindly help with a waiver or settlement option. 🙏 @Paytm
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Bikash Das (@BikashDas26321) reported@Paytmcare I haven't found any solution to my problem yet
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😎 (@deva_pramod) reported@Paytmcare Unable to do via debit and credit card getting issue you guys are terrible
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Tanay Chatterjee (@Tanay4518) reportedSuch a cheap tactic by @Paytm. I was making a recharge via MyJio app and they directly applied the Paytm voucher which was showing guaranteed cashback up to Rs 300. After making the payment, I only ended up getting a scratch card of 1 Gold Coin. WTF!! @AmreliaRuhez @GyanTherapy
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Sonu (@Sonu70274185) reported@Paytmcare @Paytm @Paytmcare 5 days and the issue still not resolved. Now i am not getting any dm replies or tweet replies. Great response And pathetic service
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Raj Shivhare (@RajShiv55219963) reported@Paytm @Paytmcare @vijayshekhar kindly stop your auto auto top up service permanently in your side because I'm unable to stop, I'm so frustrated with your auto top up service.
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Chirag Shah (@ChiragShah53325) reported@Paytmcare @HeroFinCorpLtd I have paid 12221 instead of 12184 ...make the system proper that next emi should deduct from account on date and extra money not been charged due to error in your system
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Aman Singh (@AmanSingh_2511) reported@nuegoindia My 1st experience with nuego went horrible today. Bus broke down on way from lko to Ggn near agra.Took much time to arrange a replacement. It's arranged bt nt moving further & staff is continuously arguing with passengers.Pathetic service.Stuck on the way. @Paytmcare
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parshuram goud (@parshuramgoud21) reported@Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem
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Krishnakant Parmar (@kparmar_in) reported@PaytmBank @Paytmcare how to reach paytm payment bank customer care. facing API not found error while transferring from wallet. tried help & support from app, but no way providing resolution, tried cust care no. 01204456 456 but it is again pointing to help & support.
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Ojas (@ojvznx) reported@Paytmcare Update: @PaytmCare confirmed refund on March 27 and said 3-5 working days. It has been 8 working days and still no refund. App shows "Processing Refund" but nothing credited. Cybercrime complaint active. Will escalate to RBI Ombudsman if not resolved by tomorrow.
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sushanth h (@sushanth_chuchu) reported@Paytmcare if you are still planning for this, can you please help me to sell gold with the price I have bought.
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Jay (@Jayc_965) reported@Paytmcare My UPI Lite balance is still zero after a failed transaction on March 30. Refund received for the failed transaction, but my existing balance vanished. Human support is non existent and the AI bot keeps closing my tickets. Please help! Ticket: #200011160946
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parshuram goud (@parshuramgoud21) reported@Paytmcare How many days should I waited it's already 17 days were completed still you asking wait some to times it's a international problem 😞
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Yogesh Singh (@yogeshV_1) reported@Paytmcare @Paytm flight cancelled by airline i raised ticket in the app still no reponse . then i posted on twitter regarding my issue still no resolution no customer support what is going on .. worst experience.
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Atif rahman (@Atifrahman2159) reported@Paytm @Paytmcare Pathetic service from paytm I have cancelled my spicejet ticket on 24th March and booked it via paytm, Spicejet mentioned that they have initiated the refund, but it's been more than 2 weeks now and paytm didn't give me a single penny back. Prioritize this.
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❁ (@Good__old_days) reported.@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar
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suraj Prasad (@SurajPrasa10101) reported@Paytm how to become a service agent of paytm ... How to apply please help me about this process .
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drrakeshkumar Gupta (@drrkg21_Hpathy) reported@Paytmcare @Paytm worse serviceI have received ₹1890 yesterday ,sender UPI id is 609327041282 From mobile number 8765838760 .No response from paytm , paytm doesn't credited to my account. My contact number is 9621281183,I have face this type of issues several timesI will delete
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parshuram goud (@parshuramgoud21) reported@Paytmcare No response for 48+ hours regarding my issue. Sold an OTTplay coupon that is expired/inactive OTTplay confirmed subscriptions are not being activated. Still no refund or resolution Consumer complaint already filed (8948236) Kindly escalate immediately @consumeraffairs
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raj mandal (@rajmandal274995) reportedAdditionally, my salary for the 15 days I worked has not been paid. I request you to please look into this matter and help me recover my pending salary.@Paytmcare @vijayshekhar
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Mukund (@ibmindia2011) reported@SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.
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Rj Kshyp (@RjKshyp89514) reported@Paytmcare Please solve my problem
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Maan Muktsar (@MaanMuktsar) reported@Paytmcare It’s been 48 hours please resolve my issue urgently 🙏
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Harish (@homtweets) reported@Paytmcare Thanks @paytcare , came late but problem resolved