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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 41% Transactions (41%)
  • 29% Mobile App (29%)
  • 18% Login (18%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

CityProblem TypeReport Time
Hyderabad Login 8 days ago
Dārjiling Transactions 15 days ago
Bengaluru Mobile App 24 days ago
Ahmedabad Withdrawals 1 month ago
Alīgarh Transactions 1 month ago
Qādiān Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • deep001z
    Kuldeep Singh (@deep001z) reported

    @Paytmcare I didn't get service and now this responsibility of a bus service provider okay this is very good scheme you are playing

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @sheefal @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • ProsenjitDeb13
    Prosenjit Deb (@ProsenjitDeb13) reported

    @vijayshekhar @Paytm your sale representatives are thief. Dont use paytm just looting customer hard earned money.

  • rajeshm15918645
    rajesh malhotra (@rajeshm15918645) reported

    @gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet

  • KALion_PawanisT
    Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported

    . @Paytmcare @airtelindia I have already raised a concern regarding my recharge. Money got debited but recharge is not completed yet. Transaction ID: 204410098968. Please resolve this issue at the earliest.

  • herononymous2
    Herononymous (@herononymous2) reported

    I'm not able to get my refund through your customer care!!!! Such a pathetic service?!!? @Paytm @Paytmcare

  • YadavAmrinder
    amrinder yadav (@YadavAmrinder) reported

    Dear @PaytmBusiness @Paytm @Paytmcare after 15 days of complaint nobody come to check soundbox . Every time raise a tickets but still no solution. If Tommorow no service agent visit to replace it i will move on another source .

  • Ansuman30324200
    Ansuman Mishra (@Ansuman30324200) reported

    Absolutely unacceptable service by Paytm. Despite multiple follow-ups, there has been ZERO response on my refund. Ticket IDs: 200011257375 & 200011295667 Airline has already processed the refund to you. why delay? Stop holding customer money and take accountability. @Paytm

  • yasharths21
    Yasharth (@yasharths21) reported

    @Paytm @Paytmcare @Paytmcare I am travelling with heart patient on this pnr, and your support delay is giving us lot of pain please assist asap otherwise you have to give me refund

  • arif_khan_48
    arif khan ❣️❣️ (@arif_khan_48) reported

    @Paytmcare Hi Will you tell me something, where did the money go, when will it come, what is the service, if you want to provide such service then close Paytm.@Paytm @Paytmcare

  • grok
    Grok (@grok) reported

    @dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.

  • sandeepraina112
    Sandeep Raina (@sandeepraina112) reported

    Mr. X is dead. Long live Twitter paytm app is not working no one to ask no where to go. So much for Digital India. Earlier a tweet would wake up now it puts to sleep. Paytm is a failed concept. @paytm @Paytmcare

  • yasharths21
    Yasharth (@yasharths21) reported

    @Paytm @Paytmcare @Paytmcare I am travelling with heart patient on this pnr, and your support delay is giving us lot of pain please assist asap otherwise you have to give me refund

  • DeepakK06069279
    Deepak Kumar (@DeepakK06069279) reported

    @Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose

  • ProsenjitDeb13
    Prosenjit Deb (@ProsenjitDeb13) reported

    @vijayshekhar @Paytm your sale representatives are thief. Dont use paytm just looting customer hard earned money.

  • santuy377814
    Adya Prasad Yadav (@santuy377814) reported

    @Paytmcare Please share payment link my mobile number stolen so I am not able to login that account

  • Nischay_K3
    Nischay Kumar (@Nischay_K3) reported

    @PaytmTravelCare Either resolve my issue asap else I will raise complaint @Paytm @PaytmTravelCare

  • SandeepC75512
    sandeep chauhan (@SandeepC75512) reported

    @Paytmcare I,am faceing a International Flight Ticket refund issue since 8th March 2026,Ticket ID : 200010913337 Genrated on 8th March 2026,Since I,mfollowing up it on regular basis but I didn't get yet any proper update or solutions, I request kindly give me latest update.

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness @Paytmcare they dont have customer care, worst AI bot, not able to understand queries, only few Automated reply, worst, worst worst company, dont go with paytm

  • ranjanhbs
    R K Sharma (@ranjanhbs) reported

    a confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent

  • sandip130287
    sandeep sharma (@sandip130287) reported

    @Paytm @Paytmcare i did ome payment of meesho through paytm upi on that time when I selected paytm upi then it's show flat 40 cashback offer but after txn I get nothing for the same I raise my concern with paytm care but they did accept this issue but denied for cashbak so hlp

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare Access denied when login

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare No response from your side still facing problem access denied

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • Jhon789087
    Sony Xperia1 (@Jhon789087) reported

    @Paytm They can't reactive my merchant account, and customer service are worse

  • Azeemalamkhan2
    अज़ीम आलम खान (@Azeemalamkhan2) reported

    @ImtiyazMajid @Paytmcare What was your issue?

  • NamanKrish25623
    Naman Krishna (@NamanKrish25623) reported

    @Paytmcare Check dm! And solve my issues ASAP, i worried from long time

  • SurajPrasa10101
    suraj Prasad (@SurajPrasa10101) reported

    @Paytmcare you have any helpline number I'm trying to as partners with Paytm but always showing on screen you already ongoing aplication from another team . Please solved my issue

  • Madhav_Gupta14
    Madhav Gupta (@Madhav_Gupta14) reported

    @Paytmcare Redirecting me isn’t a resolution. This issue has been pending for long and impacts access to my wallet funds. Please escalate internally, assign a case owner, and share a ticket ID with a clear resolution timeline.

  • kj_manas
    Manas KJ 🇮🇳 (@kj_manas) reported

    @Paytmcare @Paytm you have one of the worst in-app help system. There is no way to reach out to you on call for support. I have been one of the earliest users or Paytm & have stick to this app for UPI & all of my needs but did not expect poor support, kindly reach out to me asap