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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (57%)
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Login (29%)
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Mobile App (14%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Jainam Shah
(@JainamS13489011) reported
@Paytmcare money debited twice from my account for a single transaction. Paytm assistant is pathetic in resolving queries and there is no human to connect Kindly help in resolving
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Neelam
(@Satymevjayat1) reported
@Paytm hello.. My issue is - the refunds amount is not recived /add in my bank account My refund reference number is - 651036836143906094
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Ankit Jain
(@AnkitJain_Tweet) reported
@Paytm payment to axis bank credit card is failing.. is there any known issue
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yash sikaria
(@sikaria_yash) reported
I have requested a refund for the cancellation of my ticket.Your support executive told me I will get full refund for cancelling my flight on the same day.But unfortunately i have received only partial amount and it is been 4months i am waiting.@Paytmcare @vijayshekhar
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Girish Patil
(@gkp1110) reported
@Paytmcare Sounds good that you're working. But I see no progress for my issue.
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vikas govind kothari
(@vikasgk) reported
@Paytmcare hello, I was trying with @Paytm till now but couldn’t resolve issue with blocked fund in paytm not able pay from. Do you think it can be resolved
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DIGVIJAYA SWAIN
(@DIGI_VSSUT) reported
UPI not working @Paytm
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Sachin Kumar Gupta
(@sachinicein) reported
@Paytm I have been facing an issue with paytm postpaid since 21 Apr, 2022. Txn failed, but amount not reversed. Unfortunately there is no customer care for this department. Somehow reached to your Facebook page and reported problem on messenger on 26 Apr.
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Mithil G. MAC
(@mithilacharya) reported
@Paytmcare That's a bot not a real person, if that's a reason then he is not able to understand the issue.
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Jainam Shah
(@JainamS13489011) reported
@Paytm your customer support is not working. Money debited twice from my account, kindly resolve the issue
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Repeal RTE
(@numbbybirth) reported
.@Paytm hi is there any customer care number that I can call and speak for fastag related issue.
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Divya Rai
(@DivyaRa62591883) reported
I have closed my old account which was linked to my pan card and still then I am unable to update PAN kyc in my new number.Need urgent help!!! @Paytmcare
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Peeyoush Malav
(@MalavPeeyoush) reported
@Paytm 'Runway 34' movie trailer in your app section for booking movie ticket. This is not official trailer. Advice - Please correct this. Customer misguided. Sales might drop. @ajaydevgn
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Bhavika Thakker
(@thakkerbhavika) reported
@Paytmcare I deleted the previous post as I got the private msg for solving my issue but looks like I am still at the same position. No update on my issue rather I am being a asked unrelated documents. Is it a bot manging Paytm Twitter acc!
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Divya Rai
(@DivyaRa62591883) reported
@vijayshekhar @Paytmcare @Paytmcare I have never seen such a horrible customer service.I just wanted to update my KYC and it is almost 3 months now and no help has been provided.
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Priyul
(@PriyaRa75539580) reported
@Paytm i paid all dues with 5500 pls waveoff my late fees m not working anywhere can't able to pay late fees
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Paytm Bank Care
(@paytmbankcare) reported
@RahulKumar2102 @Paytm In case your ticket booking was not successful and you have received the failure confirmation from IRCTC, your amount will be refunded to your source account within 5-7 working days. (2/3)
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Chiranjeevi fan
(@kchiruqweets) reported
.@Paytm & @Paytmcare would ever reply to the customer who wasn’t problem got resolved ? Don’t you even try to sort it ?? It’s been 2 weeks no response from any !shame utter shame on you
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Anurag Gupta
(@itsAnuragGupta) reported
@PaytmBusiness @Paytmcare @vijayshekhar Please train your customer service agents how to solve the issue and also please give them access to backend process. There is no sync between back end and front end executives. Reward employees like Abha Negi to motivate them.
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Savio DSouza
(@saviodsouza103) reported
@Paytm something needs to be done to your customer service, suddenly my account is suspended trying to get in touch with support but no help @vijayshekhar
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Aki
(@akhil9094) reported
I am a constant user of paytm . But now i got to know paytm is such a fraud app. Paytm can block ur account anytime and the money u earned get stuck in paytm n u can’t do anything. @consumercourtin @Paytmcare @unblockmyaccount
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Akash saxena
(@akashsaxena454) reported
@Paytmcare I just sent money to someone through paytm UPI. But the amount is not showing in Paytm Passbook. What's the issue?
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Secular india
(@Mohanm22607840) reported
@INOXMovies dear inox, you have a system to send your promotional msgs, but you dont send sma for show cancellation, we came to theatre, and got the information. We are paying high ticket charges for service not this bull ****. @Paytm @Paytmcare
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slaveforlife
(@slaveforstrictm) reported
Unable to access support on app even after updating app today @Paytmcare Please tell me how to reach out to you, as i have no way to reach you.
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Sud
(@sudrshni) reported
@Paytmcare … paytm deals is such a sham i wish little and nearbuy was never sold to you , no validation from vendor and wait times for acknowledgment … ur support takes 4 hrs TAT ….
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parag chaubey
(@paragrocks11) reported
@Paytmcare Thank You for the response. As it's always better to interact with direct executive rather than automated call, in case the issue is not resolvable by IVRS
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Satyajit Mahal
(@Satyajit6811) reported
@Paytm @Paytmcare My father is unable to accept money as it shows your account is blocked, update your kyc. When he click on that it shows your pan details verified. What to do, please help
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Secular india
(@Mohanm22607840) reported
@Paytm @Paytmcare dear paytm, i booked tickets for movie but cinemas theatre told me show is cancelled due to technical issue, and told me i will get refund but dudnt receive any sms for same..pls help me to get refund
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Amit
(@Amit38789131) reported
@Paytmcare @paytmbankcare i have sent my problem At DM so please provide me resolution and raise.
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Namslovekaran(Kksquad forever)
(@mehrotra242013) reported
@Paytm @Paytmcare i wanted to get the KYC done but it's not allowing me... please help