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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (80%)
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Transfer (20%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh, Coimbatore and Kozhikode.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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PK
(@booschacha) reported
@RatanSharda55 @Paytmcare Not just them. Many have walked out of customer care...Ajio, Ola, Flipkart...post sales service no in our enterpreneur's DNA. Buy off the shelf or buzz off is their motto.
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sai kiran
(@SaiKiranpdt) reported
@Paytm @Paytmcare @PaytmBusiness My Paytm Sound box is not working from many days. I have given many complaints but till now no response from team no one called . Very worst support team . I need immediate call from your end
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Ratan Sharda 🇮🇳 रतन शारदा
(@RatanSharda55) reported
Mr @Paytmcare is there no way I can resolve my problem? Payment debited, not received by merchant. Chat is useless AI stuck with ome answer. IVRS after 15 min, finally refuses its own OTP. No mail for grievance. Uber driver now threatening me. Should I pay twice & exit #Paytm?
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Bhagirathi Ghadai
(@Bhagirathi2023) reported
@Paytm @PaytmBank @Paytmcare why always Paytm shows me for re kyc.plz slove this issue as soon as possible.
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Rohit Navagare
(@rohitfcbmsd) reported
@Paytmcare @Citibank kindly look into this on a priority basis. URN Number: YFWG3GXL033698. I have finished the KYC successfully and awaiting for my confirmation call. Expected faster and better service.
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Pankaj Singh
(@pankaj132009) reported
@vijayshekhar sir will you please ask your team member to resolve my issue. For how long I have to beg for my own money, why I am not getting my refund. Why everytime I have to beg. Is this the service @paytmbankcare @Paytm provide to their customers?
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🇮🇳 Gagan Bharti
(@GaganBharti02) reported
@Paytmcare Help me !
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Abhinaw Mehta
(@Banker_Gandhi) reported
@PaytmSupport12 @Paytmcare Is the number provided by you is working.
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Ajay Mahala
(@Ajaykumarmahala) reported
Facing kyc transfer issue with my account.... Paytm is not working good @Paytm @PaytmBank
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A K PATRA 🇮🇳
(@ak_patra) reported
@RatanSharda55 @Paytmcare I got a sms seeking OTP confirmation when I attempted to make payment to some shop. Paytm sent SMS not that they dont seek OTO. So I un installed, again reinstalled but the same problem occured. Some miscreants hack the site.Therefore I uninstalled Paytm permanently.
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Vishal Deshmukh
(@vickyd00786) reported
@Paytm @paytmbankcare almost a week I am facing issue with account mapping and this small change support ppl cant fix/respond even after providing all documents, no wonder share is broken to half price with this kind of service #worst
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Ayush Chandwani
(@AyushChandwan12) reported
@PaytmBusiness @Paytmcare extremely disappointed, so much cheap things u r doing , 10000 rs not even showing on my mechant qr txn .accepted 10000 from my customer , n not even showing the txn, samay ki value hoti h , abhich hona wapas , emergency highly urgent ,jrurat h , dmed u
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Nivrain
(@Nivrain3) reported
@jayasuria_ @Paytm @GooglePayIndia Paytm is the best app in India for transactions and cashback If amazon pay doesn't have failed issues then amazon pay is the best 👍
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Abbas Rizvi
(@codewithabbas) reported
It's been very very long, I'm stuck updating my mobile number... Sent documents thrive, What I get is only a copy paste message that we forwarded your concern and working. @Paytmcare @PaytmBank Unprofessional support. #paytm
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Nitish Ranjan
(@bebaknitish) reported
@Paytmcare @Paytm @PaytmBusiness I have taken personal from paytm and EMI has been deducted twice. I have written several complaint email in this regard but concerned is not taking my issue into account very poor quality of service.
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Di Grazia
(@digrazia_in) reported
@RameshK57230632 @Paytm They are the worst when it comes to refund. They are the best when it comes to lying and stealing our money. One legal notice and they will issue a full refund. Initiate immediate legal action against them with the help of @getmyrefundin so as to get your money back from them
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HARDEEP SINGH DANG
(@rojajimmy) reported
from
Sānand, State of Gujarāt
@vijayshekhar is @Paytmcare created to defraud customers and take away their money? I have an issue pending for 23 days now? @RBI are you useless????
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A K PATRA 🇮🇳
(@ak_patra) reported
@RatanSharda55 @Paytmcare I got a sms seeking OTP confirmation when I attempted to make payment to some shop. Paytm sent SMS that they dont ask for OTP. So I uninstalled,again reinstalled after sometime but the same problem occured. Some miscreants hack the site.Therefore I uninstalled Paytm permanently.
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Nane
(@Nane71909471) reported
@Paytm @Paytmcare Helloooo Worst the service ur providing By Paytm payments Bank 🏧🏦.... There is no Proper response from ur side... Not yet solved my issues...... Check DM..
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Bikram
(@Bikramkr4) reported
Discussing customer support by @Paytmcare .. i waited more than 10 minutes to talk with them but he cut the call unsatisfactory within 30sec , What kind of behaviour is this ? @Paytm
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K C C
(@hasean9985) reported
@Paytm My sound box 5 days not working
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abdul rehman
(@abdul_reh1) reported
why my pan verification is failed while applying for postpaid service @Paytmcare
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Kiran Mathur
(@KiranMa27715290) reported
@Paytmcare hi this side kiran I have recently download this app but I don't know why the payments are getting failed again and again Even you don't have any customer service number. You guy's are just providing a bot chat which is not helpful so do something otherwise I'll stop
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moneysir
(@moneysir614151) reported
@RatanSharda55 @Paytmcare It is extremely difficult to solve such issues with faceless and without telephonic contact organisations. Have bitter experience several times... also with Make My Trip
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PK
(@booschacha) reported
@RatanSharda55 @Paytmcare Not just them. Many have walked out of customer care...Ajio, Ola, Flipkart, Renault, Maruti...even Tatas...post sales service not in our enterpreneur's DNA. Buy off the shelf or buzz off is their motto for us bloody black Indians.
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Tej Pratap
(@TejPrat17573257) reported
from
Lucknow, Uttar Pradesh
@Paytmcare Worst customer service. I m unable to pay using Paytm app. Tried to connect to customer care by too busy to connect.
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Aryan
(@Aryan35275924) reported
@Paytmcare It is more than 20 hrs now since last sharing that reference number. What kind of cheats u are. Even not responding after sharing the order code. U think customer might forget meanwhile and we wll save what we have promised. And infact delete the chat history of this txn
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Virendra Singh Solanki
(@Virendr46312972) reported
@Paytmcare no reply in DM what kind of service Paytm provide worst payment app
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Manav Pal
(@ManavPal06) reported
@PaytmBusiness @Paytmcare Hey .. I’ve started a small business named “Skew You” recently and I’ve applied for paytm card machine . But it’s been more than 3 weeks I’ve not recieved any update for that .. Kindly Help me with the issue ASAP
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Aditya Kumar
(@aditya1999_p) reported
@Paytm Dear twitter my neme is- Aditya Mohan pratap .my fathe job lost in lock down .I read in para medical College my last semester.i pay the 1 year fees 50000 and complete my education please help. Bank -PAYTM PAYMENT BANK IFSC -PYTM0123456 ACCOUNT -6201069317