Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/21/2026 06:15

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Kumaraaditya121 Aaditya Kumar(बेरोजगार देशभक्त) (@Kumaraaditya121) reported

    @Paytmcare Reply me in the DM i will send these details over there also your customer service is the worst the take ages to reply and the worst part is it is dumb and auto generated reply only

  • DiwakarUpadhy20 Diwakar Upadhyay (@DiwakarUpadhy20) reported

    @Paytm @Paytmcare Service is very worst after writing mail also no response. And no toll free number also. Very worst service received from Paytm, pls don't use any one.

  • HarshKu95039135 Harsh Kumar (@HarshKu95039135) reported

    @Paytm Paytm is running a Fraud scheme in the name of Refer and earn program. I Recently referred to one of my friend and he received cashback for that but I didn't so I contacted to Paytm customer care and they are telling me their system is not showing so I'm not eligible.

  • Dashrat47911749 Dashrath Solanki (@Dashrat47911749) reported

    @Paytm postpaid due amount on Paytm of rs 3775.26 . On 5/09/22 paid Also I again paid of rs 4375.26 on 9 /09/22 but show postpaid due amount of 4375.26 till date. Pls sought out of that problem and refund my additional money .

  • MehulJain759 Mehul Jain Mj (@MehulJain759) reported

    @Paytm @Paytmcare @PaytmPostpaid Hello Paytm team, I want to deactivate my Paytm postpaid account . I am trouble to see any option in chat support . This is urgent

  • Sushant_RAJP Sushant Singh (@Sushant_RAJP) reported

    @Paytmcare has third class customer care services… That’s why your stocks are going down n down… Pathetic…

  • Vishal_VS4 Vishal sharma (@Vishal_VS4) reported

    @paytmbankcare It's a @Paytmcare issue not paytm bank care issue...i wonder how this simple thing is overlooked by a company who claims to be the pioneer of digital revolution in fintech

  • c90vis VISHAL YADAV (@c90vis) reported

    @Paytmcare Dear sir , Already message on app kindly reply.and provide valid customer care number

  • sub0k_ K (@sub0k_) reported

    Hello @Paytmcare , there was an issue with a payment done via wallet. Transaction failed but money was not refunded to the wallet. Its been 30 days and I have also complained to the Nodal officer but there’s no resolution yet. Please help

  • Romishsingh23 R S S (@Romishsingh23) reported

    @Paytmcare Paytm care but you are not caring your customer.

  • KiranD20 Kiran D (@KiranD20) reported

    @Paytmcare @paytmbankcare My account block 9049740446 Pls unblock my payt account

  • 6105rajeevSingh Rajeev Kumar (@6105rajeevSingh) reported

    @delhivery @Paytm dear paytm you sent my debit card via delhivery , i did not receive the debit card but in status it says the debit card is delivered.Nobody call me , no one ask otp then how it delivered. Very worst service by delhivery. Order no-AWB 14654010456083

  • himansh95366975 himanshu garg (@himansh95366975) reported

    I want to close Paytm postpaid acc and there is no option for this help me as soon as possible @Paytm @Paytmcare @PaytmBusiness

  • jeetvictory26g1 jeetvictory26@gmail.com (@jeetvictory26g1) reported

    @Paytm ,Hi I am trying to recharge my mobile but it is picking the earlier service provider hence unable to recharge with my current service provider

  • sandeep63725179 sandeep pareek (@sandeep63725179) reported

    @Paytmcare @Paytm very worst customer service from paytm . they are failed to deliver fasttag. I am waiting and complaining from last 1 month. Is it good for Paytm. Customer care is not replying to me complent no 3212895979.

  • shantanand26 Shantanand Sharma (@shantanand26) reported

    @Paytm @Paytmcare I am uninstalling Paytm and withdrawing using all the services that I uses on paytm.. worst consumer support worst experience regarding any issues. No help provided

  • HarshKu95039135 Harsh Kumar (@HarshKu95039135) reported

    @Paytmcare Paytm is running a Fraud scheme in the name of Refer and earn program. I Recently referred to one of my friend and he received cashback for that but I didn't so I contacted to Paytm customer care and they are telling me their system is not showing so I'm not eligible.

  • subhankarmad01 subhankar saha (@subhankarmad01) reported

    I have purchased Paytm sound box But I am facing some problem. Now I am contract mail/call they're give me ticket number.But no one solve my problem. (don't use Paytm app) Tik no. 5030124123 5030239963 Plz don't buy sound box @PaytmBusiness @Paytm It's totally worst of money.

  • Mehtasaransh08 Saransh Mehta (@Mehtasaransh08) reported

    @Paytmcare need help with issue related to postpaid payment. The app is not connecting me to representative. @Paytm

  • ErRahul1990 Rahul (@ErRahul1990) reported

    Hello @Paytmcare is ur service or support is customer oriented or ego oriented? @Paytm

  • Deepak681619871 Deepak (@Deepak681619871) reported

    @Paytmcare do you guys really have costumer care support no proper solution is given . In app support is very worst . The solution is given by bots which copy n paste the same thing.

  • ritikku96380889 ritik kumar (@ritikku96380889) reported

    @paytmbankcare dear @Paytmcare Unblock my Paytm account. I am facing issues because of this so please unblocked my account as soon as possible.

  • Susmita12064452 Susmita (@Susmita12064452) reported

    @Paytm @PaytmBank @Paytmcare I am facing issue with my paytm savings bank account but no actioms are taken since last 1.5 months.. unacceptable behaviour.

  • sandeep63725179 sandeep pareek (@sandeep63725179) reported

    @Paytm very worst customer service from paytm . they are failed to deliver fasttag. I am waiting and complaining from last 1 month. Is it good for Paytm. Customer care is not replying to me complent no 3212895979.

  • Romishsingh23 R S S (@Romishsingh23) reported

    @Paytm I did not get solution from Paytm.. you are not providing a service.

  • m_das89 Malay D. (@m_das89) reported

    @Paytm please help me deactivate the #postpaid account. I tried a number of times. But nothing happening.

  • anupam_aug15 anupam goyal (@anupam_aug15) reported

    @paytmbankcare I understood that incompetent team Of yours cannt resolve this petty issue. Kindly cancel this order and cancel my fastag account with @paytm now.

  • himanshu_13993 HIMZIE (@himanshu_13993) reported

    @Paytm Hi, i have a Paytm SBI credit card but i am yet to receive my welcome benefits. When contacted the customer care of sbi they said it's there in the app. But it is not visible anywhere. Kindly sort it out.

  • Dashrat47911749 Dashrath Solanki (@Dashrat47911749) reported

    @sada_sg95 @Paytmcare Same problem

  • gsbedi89 Gagandeep Singh Bedi (@gsbedi89) reported

    @Paytm provided DL, Passport and PAN card, even though KYC pending. Ticket 3212252286. Please help