Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Transactions (25%)
• Login (14%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

City	Problem Type	Report Time
Kolkata	Withdrawals	6 days ago
Cochin	Transactions	10 days ago
Shillong	Mobile App	16 days ago
Pune	Withdrawals	26 days ago
Chhindwāra	Transactions	1 month ago
Noida	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dume.ai (@Dumeai_) reported 9 minutes ago

  @Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561

• 
  furqan ahmad (@FurqanFahmad) reported 10 minutes ago

  @Paytmcare dear do you care about your customer how many I had complain you about not working of paytm but you didn't respond. @FinMinIndia @FinancialTimes

• 
  Saddam Khan (@SaddamK62419851) reported 12 minutes ago

  @vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.

• 
  Malhar Jivrajani (@SimplyMalhar) reported 13 minutes ago

  @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

• 
  Vikas Sharma (@Vikass_BJP) reported 16 minutes ago

  @Paytmcare Any update or still working on it

• 
  SB_MUZI (@SB_MUZI) reported 17 minutes ago

  @PaytmBusiness PaytmCare I have already shared the details via DM hours ago as requested, but there has been no reply or resolution. My merchant settlements are blocked. Please check the DM and resolve the bank update issue urgently

• 
  xivviiiv (@KusumBatra) reported 19 minutes ago

  @Paytm Its' been a week. My issue has not been resolved. Only automated replies.

• 
  xivviiiv (@KusumBatra) reported 23 minutes ago

  @Paytmcare @Paytm : no live agent to resolve issue?

• 
  Aquarius Cricket Astrology 🏏 (@AJ_Predicts) reported 25 minutes ago

  I am frustrated with you customer support i requested 5 times to your customer service to fully deactivate my Paytm Business Sound Box But after registering my request nothing happens no calls from your engineer and my ticket closes without deactivation. @Paytmcare

• 
  ঔৣ✞ 𝗣𝗥𝗔𝗧𝗘𝗘𝗞 𝗗𝗨𝗧𝗧𝗔 ✞ঔৣ (@Prateek_Dutta_) reported 27 minutes ago

  @Paytmcare Aap logo ki commitment ki koi ehmiyad hoti hai ya nhi? Its been more then 15-20 days still facing issue no resolution. I think need to deactivate your paytm. Useless

• 
  StriKeR (@MassStrikeR) reported 28 minutes ago

  @Paytmcare Ticket has been raised with Valorant support there is no response even after 1 day has passed. Now what should user do ? User's money is on edge not Paytm or Valorant.

• 
  Harsh Dedhia (@harshd2112) reported 35 minutes ago

  I took a payment on paytm machine through QR code but it showed processing and after sometime it failed. I don't have contact number of customer. plz help @Paytmcare

• 
  Vikas Singh (@vikaskumar1713) reported 42 minutes ago

  @Paytmcare How's that my problem. You took my money on their behalf, you earn commission or whatever. You are responsible. They might never reply then? It's already two weeks. Just give back my money and deal with them how you see fit. If more of my time is wasted, I'd require compensation.

• 
  Pradumn Gupta (@itsprads) reported 42 minutes ago

  @Paytmcare I visited but they are not giving proper response. I am requesting you please help me to get my refund it is already more than a month I didn't get solution

• 
  bobby banerjee - the naughty messiah (@messiah_naughty) reported 42 minutes ago

  @Paytm you guys are a bunch of spammers. I keep getting emails from you though I never signed up for anything. And you don’t have a link to unsubscribe. Stop this **** immediately.

• 
  GANESH TIMES (@GaneshkanthS) reported 45 minutes ago

  I keep asking clear questions, but you have no valid answers! ​Why is confidential customer data not safe with Paytm? Answer the public! ​@Paytm @Paytmcare @PaytmBusiness

• 
  Indian Boy (@msPatriot6) reported 48 minutes ago

  @Paytmcare 24 hours not sufficient to check a simple use case i.e., to give cashback or not? The coupon shouldn't have been applied successfully in the first place it the cashback terms are not applicable. This is not customer's headache to wait for your resolution #paytm #scam #fraud

• 
  sandip pooniya (@pooniya188) reported 48 minutes ago

  @Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm

• 
  Viral Makwana (@Im_Vmakwana) reported 53 minutes ago

  @Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.

• 
  Farvez Ali (@FarvezAli30140) reported 53 minutes ago

  Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

• 
  Satish Kumar (@SatishK11468) reported 54 minutes ago

  @Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm

• 
  Vaibhav Garg (@vaibhavthegarg) reported 55 minutes ago

  @Paytm @Paytmcare pathetic customer service. My money is deducted & your Paytm page nt openg IRCTC page so that I can Book my ticket. No response till yet. Also no option for customer service. Only automated reply @vijayshekhar pls stop cheating ppl everytime. Improve service

• 
  Plain MBBS 🩺 (@Streptococci98) reported 56 minutes ago

  @Paytmcare @NasirRaine79744 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

• 
  Abhishek Verma (@FastLanerCF) reported 56 minutes ago

  @Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do

• 
  Vikash Kr. Singh (@aditya_vikash) reported 58 minutes ago

  I think I'll have to ban Paytm now. It's too much you guys don't have solutions to some problems .Our company has stooped so low that we cant even find a customer service number and there's no call option either it's as if we're criminals and being investigated. @Paytm @Paytmcare

• 
  Parampreet Singh (@paramprreet) reported 58 minutes ago

  @Paytm @Paytmcare could you please give an update to your app to allow override having anydesk app or any other app at risk of owner to install and run. Your recent update is not letting me access your app unless I delete some other app. Pls let it bypass with warning.

• 
  StriKeR (@MassStrikeR) reported 1 hour ago

  Hi @Paytm Yesterday purchased Valorant Points voucher but the code is incorrect or unable to redeem. Could you please kindly process the refund? The money stuck and unable to contact to customer care as only your chatbot replies. #paytmservice #paytmvalorantpoints

• 
  Amit Chandra (@amitchandra74) reported 1 hour ago

  I have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI

• 
  ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported 1 hour ago

  @Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.

• 
  Vikas Sharma (@Vikass_BJP) reported 1 hour ago

  Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm