Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 10 days ago |
|
Bhubaneshwar
|
Website | 10 days ago |
|
Agra
|
Mobile App | 22 days ago |
|
Chhindwāra
|
Mobile App | 29 days ago |
|
Jaipur
|
Mobile App | 1 month ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Yours (@Isolate21261459) reported@Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap
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Gaurish Passi (@gaurishpassi1) reported@Paytmcare Hey Sahil, How deep are you in this issue that there’s been no response for the past 11 hours from the Paytm team?
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it's me Amit (@_oyeamit) reportedHi @Paytm from past 1 week I am unable to use Paytm why. It's showing your device is incorrect please resolve my issue as soon as possible I'm a very loyal user of Paytm for the last 9-10 years but why is this happening. It's warning sign coming @Paytmcare @Paytm #paytm
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Faisal (@Faisal_indian_) reportedI book ticket PNR 2456941056 Price 345 But My ticket not confirmed I received refund 205 It's not my problem ticket not confirmed why I received 205 I give 345 @RailwaySeva @RailMinIndia @Paytm
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IndusInd Bank (@MyIndusIndBank) reported@HardikJRails @PaytmBank @Paytmcare Dear Customer, We would like to inform you that we request you to kindly liaise with Paytm Customer Care Team for further assistance regarding your concern.
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Kanika Bakhai (@KanikaBakhai) reported@Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap
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cyril emmanuvel (Real) (@CyrilEmmanuvel) reported@Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI
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Shivratan Chhonkar (@srchhonkar) reported@Paytmcare @PaytmBusiness @Paytm Onboarded on 29.5.2026 as Paytm Merchant. Till now not able to collect payment due to settlement issue not resolved. Also your ground sales team onboarded me with wrong number and now not picking call to change mobile number. Pathetic Service.
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JD (@ZiledarVerma) reported@Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.
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Saurabh Singh-YouTube Strategist (@saurabh_youtube) reportedhey @Paytm @Paytmcare problem is still not resolved
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saikartikbns (@saikartik95) reported@Paytm @Paytmcare A upi refund from a merchant has not been credited to my upi linked bank account while it is showing as a credit in my balance and accounts section. Your help chatbot is not helpful at all. Pls resolve
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Sarvesh (@Sarvesh_Tiwari_) reported@Paytm fraud activity on my account but your stupid AI chat bot will not connect with any customer care rep. Pl DM #paytm
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Abhishek Kumar Singh (@abh1kr) reported@Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?
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Rohit Dalai (@Rohit_dalai1) reported@Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare
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UNCLE DADDY (@MemerYaaravar) reportedWhy you replied @Paytmcare @Paytm when you don't wanted to solve the problem. Its 4 day after your tweet and you are not responding the message from last 72 hrs.
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Samarth A Naik (@SaMaRtH_KD) reported@Paytmcare @Paytm : Device environment not correct on Android 13 OxygenOS phone. Help!
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Tareek Aaryan (@Tareek_Aaryan) reported@Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve
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Surmeet Singh (@Surmeet2108) reported@Paytm soundbox is a Nightmare and not a service... They will Loot you to fullest... @Paytmcare is useless
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Pardeep Rana (@Cybercellteam) reportedHi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar
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Harsh (@casperrr_exe) reported@Paytm @Paytmcare but despite waiting for more than 2 weeks, there has been no update or resolution also not able to contact any Paytm customer executive Kindly look into this matter on priority and process my refund or provide a clear update 3/3 #citylandtravels #CustomerSupport #RefundPending
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sanjay johny (@sanjayjohny) reported@Paytmcare I booked flights via Paytm to London and I got different class than the one which I selected now the customer care team is not helping to update this is really bad experience. Will never book international flights via Paytm @Paytm
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RAVI SHANKAR (@KumrShankar) reported@Paytmcare Why I'm unable to withdraw my money from Paytm payment bank. Kindly help me !!
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Neeraj Kashyap (@neerajkashyap88) reportedDear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP
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Nileesh (@Nileesh03h) reportedEach and every payment, recharge failed No any help from customer care No any customer care number available on app , resolved issue @Paytm
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Ğàűřãv Šîñģh Ŕåjpúț (@rajputboy1809) reported@Paytmcare Need help with a UPI transaction. ₹2193.19 debited successfully from my PNB account. UTR: 307065261423. Merchant confirms non-receipt of funds. Please trace the transaction and update on refund/reversal status. @Paytm @vijayshekhar
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Shobhit (@mehrotra_05) reportedTook a big L today. Somehow missed adding my surname in a @AkasaAir flight booked via @Paytmcare and now they're saying you cannot add a surname. No clarity on if I'll be allowed boarding or not and if they can help make a fresh booking. I keep finding ways to lose money 🥲
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Dr. Harsh Bhatt (@harshrbhatt9) reported@Paytmcare @Paytm worst customer support can't connect to your team.and didnt get reply on mail ,twitter or paytm help support menu. I can't solve my issue for 2 weeks. Where to contact?
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Indrakaran Reddy (@IndrakaranN) reported@Paytm dear team I am unable to connect customer support, please help to assist someone for my issue
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Rudrashiv (@shiv2512) reported@Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!