Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Login (21%)
- Website (14%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 17 days ago |
|
Kolkata
|
Login | 19 days ago |
|
Varanasi
|
Login | 21 days ago |
|
Dehra Dūn
|
Login | 21 days ago |
|
Delhi
|
Mobile App | 23 days ago |
|
Kolkata
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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AN_SA 🇮🇳 (@AN_SA90) reported@Paytmcare Hi Team, There is no option to connect with a live agent on Paytm. Every time it shows me a ticket that is being worked. Why can’t you tell me the timelines by when can I expect a revert or refund on my issue. Will refrain next time to use Paytm for vouchers. @Paytmcare @Paytm
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Bhola (@Arpit0717) reportedPls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda
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Sonu Youtuber (@Sonu_Youtuberr) reported@Davilfpe @Paytmcare @Paytmcare Hi Paytm, I am facing the same issue. I am unable to remove my Bank of Baroda (BOB) account because it was used for UPI Lite. Please help resolve this issue. Thank you.
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Vishal anand (@Vishalanand451) reported@Paytm Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm
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Divanshu Rawat (@rawat_divanshu) reportedWhat a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.
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Sunil Ingle (@SunilIngle21293) reported@PaytmMoneyCare Hi @PaytmMoneyCare , it is very disappointing to see your way of handling customer issues. It has been around 10 days since the tickets are raised and yet the same answer and no update on what is going on, I am including towards reconsidering your services. @Paytmcare
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Sanjay Bafna (@SanjayDBafna) reported@Paytmcare So no solution, no help @vijayshekhar Why @Paytm you are one of respected brand and your are behaving like bankrupt ?
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare @Consumer2Court Please have look Issue is Pending since 5 days Paytm is making Fraud and not refunding the Amount.
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Venkat (@Ram009999) reportedI want full refund this is because of your technical issue iam facing problem now @Paytmcare @Paytm @IndiGo6E
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Shiv Mohan (@shiomohan) reportedPathetic service by @Paytm I have raised the complaint 10days back but still issue not resolved. Complaint number is 500010538536.
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NAEEM AND SONS TRAVELS (@nms_travels) reported@Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA
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Vishal anand (@Vishalanand451) reported@Paytmcare Call me i can't login
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Vishal anand (@Vishalanand451) reportedPlease help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm My contact number is 9852914218 @Paytmcare
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Ajit Yadav (@imajityadv) reportedThis small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar
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Human First (@venkat1962) reported@AnuragC1106 @Paytm dump paytm and for Gpay...problem solved
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Shashi Verma (@Shashir5656) reportedwant to open a new business account for recieve money for shop . Help @PhonePe @Paytmcare
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Karthik (@theycalmepanda) reported@PaytmBusiness Same thing repeat again is there any customer support or just automatic response in x for the name sake? @Paytmcare
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Abhi$hek Hindustani (@BrownBoi07) reported@Paytmcare Need a call support
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S (@Bodieddhoba) reported@Paytmcare @Paytmcare why you giving my refund in your **** gold is I asked?
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Manisha Ambwani (@AmbwaniManisha) reported@Paytm @Paytmcare please open customer care with representative who can answer and solve our questions Trying to connect on call couldn’t connect only Inbox chat window is there , please connect need to solve my issue asap.
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Insane13x (@insane13x_fit) reportedHello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness
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🎭SOURAV_NAYAK🎭 (@SOURAV_NAYAK0_1) reportedWhen I'm Login My Paytm Number App Showing something went wrong please try again after some time. Please resolve this Unable to upload screenshot due to app security reasons @Paytmcare
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Giri Sai (@noxiousgiri) reportedFirstly @Paytm has miss sold the product. In the name of gift card u guys sold me promo code. There is no proper response for that issue. Now u guys conveniently changed the validity period? Is this the right way of doing business? Also u have a pathetic customer support.(2/n)
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bits of threads (@bits_threads) reported@RBIsays @BankofIndia_IN @Paytm helo , I had 4 times unauthorised transaction from bank of India , first one 237 4 times , I debit only once but paytm debited 3 times more total 948 ,contact bank many times , log in with bank but the bank always has error
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Mohit Bisht (@MohitBi83724411) reported@Paytmcare Hi Ria, this is the same response I've been receiving for weeks. SpiceJet keeps denying responsibility and asks me to contact Paytm, while Paytm says it's waiting for the airline. As a customer, I shouldn't be caught between both parties.
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aesthetic _rom (@aesthetic_rom) reportedHey @Paytmcare I got a voucher code vut due to wrong upi it was not successful now it showing this voucher already used . Please help me
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Akshay R. (@akshayrochani) reported@Paytmcare It has been more than 13+ Hours Still no response from your team. Is this type of support you provide @Paytmcare
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Jeevanand (@R_Jeevanand) reportedDear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen
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bhawna (@bhawna2212) reported@Paytm Is this how you value and treat your customers? Repeated assurances without any actual resolution are extremely disappointing. Please provide a clear timeline and resolve my issue at the earliest.
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jignesh lakhara (@Jigneshlakhara) reported@Paytmcare My mob no. is 9428029250 App is not working from last two days. While opening app suddenly error shows and automatic close.