Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/12/2026 15:35

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (25%)

    Login (25%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.

Loading map, please wait...
City Problem Type Report Time
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • DShivsagar Shiv Sagar (@DShivsagar) reported from Bengaluru, State of Karnataka

    @Paytm is a scam. The app got updated and one of my non usage number from ages back got a Auto recharge processed without my permissions. I have never set any auto debit options on any cards. And now @vodafonein1 is troubling me to issue the refund.

  • SHSHMERA SHRIRAM RAJASEKARAN (@SHSHMERA) reported

    @vijayshekhar @Paytmcare - Please improve your in app customer care (24/7). Please don't think having only the chatbot would help. Used to pay most of my bills/insurance payments using Paytm. Happily uninstalling for lack of customer service/empathy displayed

  • ShubhashisBaid2 Shubhashis Baidya (@ShubhashisBaid2) reported

    Paytm is the shittiest app I've ever used....It's been more than 3 months but I still can't order my physical debit card and they aren't resolving my issue at all.... **** @Paytm @Paytmcare @PaytmBank

  • khatrimemer Amandeep Singh (@khatrimemer) reported

    My paytm account is blocked without any reason please help #paytmcare #paytm @paytm @PaytmBusiness

  • amitchawla95 Amit Chawla (@amitchawla95) reported

    @PaytmBusiness @Paytm @PaytmBusiness ticket id 60000356 open since 16 September. NO response. We had bought a new machine from Paytm also. Paid 7080 for that requested closure of old machine. now I get a bill of 3050 saying lifetime charges. Not sure for what. What is all this and there is no support

  • beast_hacky BEAST HACKY (@beast_hacky) reported

    please look into my problem and solve it as soon as possible i am sending detials of above transaction of Rs. 9000₹ , UPI transaction Id - 126611827517 and Google Transaction ID - CICAgODq4q3ZYg, please solve my problem as soon as possible sir @paytmbankcare @PaytmBank @Paytm

  • bong_arghya Arghya Chatterjee (@bong_arghya) reported

    @Paytm I bought a new Life Insurance from paytm. In this regards many customer service executives are calling me these days. They are speaking Hindi or English. I request to call me only if they can speak in Bengali. Otherwise emil or message or whatsapp me.

  • TamalGh14294855 Tamal Ghosh (@TamalGh14294855) reported

    @Paytmcare I unable to verify my paytm account via sms or auto reading otp plz help.

  • sakshi_8414 Sakshi kumari (@sakshi_8414) reported

    @Paytmcare So now Myntra wants that same information by you in BOLD Headline on email head that the"Myntra's bank has rejected our pre arbitration and You (as my bank) didn't recieve any refund". So that they can process it further. Thank you for the help. (2/2)

  • MurtazaNaiyar Murtaza Naiyar 🏹 (@MurtazaNaiyar) reported

    @tatacapital why would you want a customer to disable/close @Paytm Postpaid account, How does it count as a loan that violates your eligibility criteria ??

  • navneet1000 navneet rao (@navneet1000) reported

    @Paytmcare I have sent now can someone call and help

  • MohanKu37943288 Mohan Kumar G (@MohanKu37943288) reported

    @paytmbankcare @Paytmcare really paytm is unfit in terms of customer satisfaction. Just adding email you're taking 3 yrs. Pathetic

  • SHREYASHARAN9 SHREYA SHARAN (@SHREYASHARAN9) reported

    @Paytmcare @Paytm @paytmbankcare Please help me. My wallet money had been deducted by one of the fraud in the name of Paytm. Please help me get my money back.

  • bhabani_sha Bhawani (@bhabani_sha) reported

    @Paytmcare @vijayshekhar Worst service. Can't solve a single problem for more than 15days passed.

  • Sarutob47954204 Sarutobi (@Sarutob47954204) reported

    @Paytmcare All I can do is wait only sir. I hope this issue gets resolved by end of the day.

  • pra_shant13 prashant kumar (@pra_shant13) reported

    @Paytm @Paytmcare I made a payment through Paytm and I got the confirmation that money has been sent. But the receiver didn't get the money. It's already been two days. Please help me asap.

  • imjatinseth Jatin Seth (@imjatinseth) reported

    @PaytmMoneyCare hello team, I raised an issue with Paytm money, you guys marked it resolved without actually resolving the issue, do you guys read all the details provided, now not replying in DM also. @Paytm

  • khatrimemer Amandeep Singh (@khatrimemer) reported

    My paytm account is blocked without any reason please help #paytmcare #paytm @paytm @paytmbuisness

  • arnav_prateek Arnav Prateek (@arnav_prateek) reported

    @Paytmcare @vijayshekhar @Paytm My account has been blocked and no one is helping me out. Such a pathetic customer care.

  • khatrimemer Amandeep Singh (@khatrimemer) reported

    @Paytm My paytm account is blocked without any reason please help #paytmcare #paytm @paytm @PaytmBusiness

  • khatrimemer Amandeep Singh (@khatrimemer) reported

    @Paytm My paytm account is blocked without any reason please help #paytmcare #paytm @paytm @PaytmBusiness

  • ShivSr3 Shiv Rahul SR... (@ShivSr3) reported

    @Paytmcare i have a query pending since last month with ref nu- 198091635. I have send the teams many email on last few days but not getting any response. Please look into this. Thankyou @Paytm @PaytmBank I think you try to look into the queries of customer. Really sad

  • im_abhijeet_ Abhijeet Shrivastav🇮🇳 (@im_abhijeet_) reported

    @Paytm @Paytmcare My paytm first membership is not activated still after using Citi bank credit card powered by paytm, also I have full filled the criteria mentioned for the activation, its more than 2 week, please help

  • Mohsin20210 Mohsin Kuraisi (@Mohsin20210) reported

    @Paytm Help to get get offer letter of PYTM

  • ShivranK shivran kumar (@ShivranK) reported

    @Paytm Sir mere paytm payment account block ho Gaya plz sir active kare mere my ac no 9801871869

  • PankajNegiJi1 Pankaj Negi Ji (@PankajNegiJi1) reported

    @Paytmcare sir i need help someone fraud report against my paytm and my paytm was blocked plz reply me as soon as possible

  • amitchawla95 Amit Chawla (@amitchawla95) reported

    @PaytmBusiness @Paytm As if anyone is responding to tickets. No point of contact is available in such cases. No option on the app to raise miscellaneous issues. Now at least you have the details. Will you do something about it other than gyan?

  • _prinsona princearya (@_prinsona) reported

    @Paytm Worst service by paytm

  • BhautikBhalala3 Bhautik_Bhalala (@BhautikBhalala3) reported

    @Paytmcare I do transaction money is deduct from my account but not credit in third party account give soulution and give refund that amount. This happen two time two time money deduct but not credited. I hope you solve this problem very fast

  • DineshkumarVaza Dineshkumar Vaza (@DineshkumarVaza) reported

    @Paytmcare Bank customer care tell me As confirmed with merchant, transaction has been successful and settled with reference no IGALZMQKC6.