Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about Paytm by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Paytm Outage Chart 11/28/2022 04:10

November 28: Problems at Paytm

Paytm is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Transactions 54.82% Transactions
  • Mobile App 20.30% Mobile App
  • Login 12.35% Login
  • Transfer 7.78% Transfer
  • Website 2.37% Website
  • Withdrawals 2.37% Withdrawals

Live Outage Map

The most recent outage reports and issues originated from Kanpur, Ghāziābād, Manela, Tonk, Sūrat, Singarāyakonda, Māpuca, Coimbatore, New Delhi, Mumbai, Delhi, Medchal Malkajgiri, Todabhim, Sakka and Jaipur.

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IndiaManela Website
IndiaCoimbatore Transactions
IndiaMumbai Transactions
IndiaDelhi Website
IndiaDelhi Transactions
IndiaMumbai Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:
  • rochaks1 Roshar (@rochaks1) reported

    @NHAI_Official @Paytm wrong charges from my fastag deducted for my car. Date 30th Oct 2022, Yamuna ExpWay Mathura toll. Rs 160 was deducted on 30th Oct 2022 and now additional Rs 360 deducted saying vehicle class mismatch. @nitin_gadkari wrong charges issue always happen.

  • HiteshK67837189 Hitesh Kumar (@HiteshK67837189) reported

    @Paytmcare @Paytm SIR MY PAYTM ACCOUNT IS BLOCKED PLEASE HELP ME TO UNBLOCK MY ACCOUNT

  • manansethi1498 Manan Sethi (@manansethi1498) reported

    @Paytmcare @Paytm Hi, please help with the 16 digit voucher code that needs to be inserted in the meter. The order id is 19729308811. I have been trying to reach you for the past 3 hours. Please help.

  • SafimohdNaseema Safi Mohmad (@SafimohdNaseema) reported from Gurgaon, State of Haryāna

    @Paytm Dear team 3rd October some amount debited by froudester my paytm wallet after that call to customer care issued ticket id but not resolved yet 6th October blocked my paytm account I want unblock my paytm account because one emi will debit from paytm, I m unabale to login

  • sachin0894 Sachin Gupta (@sachin0894) reported

    My paytm sound box has stopped working suddenly. Customer care asked me to send paytm sound box and I have sent. Now there is no response from their side.its been 1.5 month. #Careless_service #badservice @Paytm @Paytmcare @vijayshekhar

  • Navin786raj1 N𝒂𝒗𝒊𝒏𝒓𝒂𝒋 N𝒂𝒊𝒅𝒖🖤❤💪💪✡☯️🕉🇹 🇼 🇮 (@Navin786raj1) reported

    @Paytm for PayTM so much of bug in your app please fix it

  • Navin786raj1 N𝒂𝒗𝒊𝒏𝒓𝒂𝒋 N𝒂𝒊𝒅𝒖🖤❤💪💪✡☯️🕉🇹 🇼 🇮 (@Navin786raj1) reported

    @Paytmcare for PayTM I found so much of bug in your app please fix it

  • pathik12garg pathikgarg (@pathik12garg) reported

    @Paytmcare @tschauhan95 Also reply on 24 x7 care regard my issue don't reply on it

  • Sriram33385203 Sriram (@Sriram33385203) reported

    HI team, i wish you closure my paytm money demat account, for which i have been trying to contact customer care they're of no use please help with closure demat account asap @PaytmMoney ,@Paytmcare,@Paytm

  • rajput_shrijal Shrijal Singh Rajput (@rajput_shrijal) reported

    @Paytm @Paytmcare please close my paytm postpaid service and stop showing it in my cibil report

  • NikhilR90350559 N@#$R (@NikhilR90350559) reported from Kanpur, Uttar Pradesh

    @Paytm I am try to complete my paytm wallet kyc through your KYC point at mangala telecom, panki road kalyanpur, kanpur from last 15 days but after taking biometric process not completed. So I go with help section in paytm app here also I submitted my AADHAR, PAN and pohto photo

  • Subhra2810 Subhrajyoti Mahato (@Subhra2810) reported

    @Paytmcare what's going on with your video kyc? It's showing video kyc couldn't be submitted. Contact customer care

  • Shahfahedqasmi Shah Fahed (@Shahfahedqasmi) reported

    @Paytmcare pless Sir help me

  • SanjayJareda16 Sanjay Jareda (@SanjayJareda16) reported

    @Paytmcare my account freeze plz help me @PaytmBank

  • indtravelphoto Arun (@indtravelphoto) reported

    @Sanjotapurohit @geniusparadox @Paytm Disable sms access to the app

  • Sanjotapurohit Sanjota Purohit (@Sanjotapurohit) reported

    @geniusparadox @Paytm I'm not sure. It is going round and round to read the SMS from phone. Since it is no there in my phone it is throwing error.

  • Drnil555 Drnil (@Drnil555) reported

    @Paytm My Paytm Bank Account is blocked I have share many attempts documents in chat but not help on your side my name is touhid hossain my number is 9733411555

  • geniusparadox Sanjeev (@geniusparadox) reported

    @Sanjotapurohit @Paytm I always come out of the app, check for the otp in my text messages and enter.. why is it not working for you? 🤔

  • shivam06995 शिवम् शर्मा (@shivam06995) reported

    @Paytm @Paytmcare My phone has been stolen. Lost my SIM card, can you please help locking my account for a time being ?

  • invisibleindra1 𝗜𝗻𝗱𝗿𝗮𝗻𝗶𝗹 𝗕𝗵𝗮𝘁𝘁𝗮𝗰𝗵𝗮𝗿𝘆𝗮 (@invisibleindra1) reported

    @Paytm @Paytm how can I send my details, kindly help @Paytmcare

  • deb_xyz Deb (@deb_xyz) reported

    @TsspdclCorporat I don’t understand why the Electric Lineman disconnects the line for non payment even by a few days. Today I lost power and a critical office meeting as lineman disconnected the power. Obviously, folks like us are not trying to steal money. It was a @Paytm issue.

  • deepaktomar90 Deepak (@deepaktomar90) reported

    @Paytmcare solve my issue 😔

  • RohitAgrawal831 Rohit Agrawal (@RohitAgrawal831) reported

    @Paytmcare I am calling your helpline number- 0120-4456-456 to resolve some queries related to my Paytm bank account. But to talk to your customer care executive, it prompts me to provide passcode/otp. Is it safe to give this information?

  • _Dr_Vj Dr.Vijay Kumar K (@_Dr_Vj) reported from Ghāziābād, Uttar Pradesh

    Paytm fastag issue has been resolved against mismatched fastag,they have issued a new fastag and refunded the extra amount pain in tolls.Thank you @Paytmcare @vijayshekhar @jagograhakjago

  • reply2deepaksa1 Deepak saxena (@reply2deepaksa1) reported

    @Paytmcare Please help in refund

  • paneer_py Mufassir Khan (@paneer_py) reported

    @paytmcareshandl @Paytmcare I called on above number and person was trying to login to my Paytm account by asking OTP.

  • Rahul90255017 PAYTM CUSTOMER CARE (@Rahul90255017) reported

    @Mursali84617552 @Paytmcare @paytmbankcare Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 6297810976. Thanks!

  • vish_the_saint Vishal Sant (@vish_the_saint) reported

    @Paytm @Paytmcare @vijayshekhar if you don't want to help the customers, just remove the customer service helpline segment from your portal. Worst customer service ever. Not responding to msgs for weeks.

  • Alon_Boy_Rashid Alon_Boy_Rashid (@Alon_Boy_Rashid) reported

    @Paytm Paytm please help me my 18000r is fraud and i try to call customer helpline number then call is not received so my 18000r is lost please help me help me to return my money. Please help me please help me please help me please help me please help me please help me

  • floerstar PAWAN THE CM 🐕🐶 (@floerstar) reported

    @Paytmcare Hello Paytm Yesterday I paid 1000 rupees to mobile number that time Balance cut and transition successful.but money not received by that merchant.I raised a complaint on Paytm 24/7 help After 4 hours a notification showed That complaint fullfilled. But Still now faced