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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 25% Login (25%)
  • 19% Website (19%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, Agra, and Chhindwāra.

CityProblem TypeReport Time
Kolkata Login 15 hours ago
Varanasi Login 2 days ago
Dehra Dūn Login 2 days ago
Delhi Mobile App 5 days ago
Kolkata Mobile App 12 days ago
New Delhi Mobile App 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • creativeeagle69
    avinash singh (@creativeeagle69) reported

    @MyPaycare @paytm I was just checking how Paytm Postpaid works. On the first step, AutoPay got created, but now I can't delete it. Paytm says to contact Suryoday Bank, but their customer support isn't answering calls. Please help me remove this AutoPay.

  • Ravipharma87
    Ravi Gupta (@Ravipharma87) reported

    @airindia @Paytmcare I have booked the ticket from your site..but flight not showing now.who is responsible for this fraud

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    Hello, @Paytmcare @PaytmTravelCareI am following up as I have not received any response yet. My issue is still not resolved. I have already shared video recordings and screenshots proving that I attempted to redeem the voucher on 27 June for the same route and the same passenger.

  • Revarao_B
    Revathi Rao (@Revarao_B) reported

    @Paytmcare My flight booking from Pune to Ahmedabad for tomorrow is stuck on "Waiting for confirmation" for over 6 HOURS. Money debited, but Akasa Air confirms NO booking exists under my name. Trapped in a broken automated IVR loop with zero way to speak to a human agent

  • Ravipharma87
    Ravi Gupta (@Ravipharma87) reported

    @airindia @Paytmcare @RamMNK dear team i have booked the ticket as per Pnr number 7XJ6VF but not flight is cancelled.plz help out to me..I have urgent work

  • aadarshmittal1
    Aadarsh Mittal (@aadarshmittal1) reported

    I need help on my soundbox i don't even remember having a soundbox recently when i was trying to order a soundbox its showing rental due and there is 2 profile running on my number please help @Paytmcare

  • PANKAJY84641411
    PANKAJ KUMAR (@PANKAJY84641411) reported

    @Paytm @PaytmCare @PaytmBusiness Merchant ID tJQYSr83171549395643 Registered Mobile 9798279825 Fraudulent deduction of ₹1927 done on 02/07/2026 for a Soundbox that I NEVER received. Customer care is closing my tickets daily without refunding. Fake promises! Resolve this immedia

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    There is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare

  • MansoorNellore
    M Mansoor (@MansoorNellore) reported

    @Paytmcare As the transactions has been already processed from your account to beneficiary, we will be unable to cancel the same. Request you to contact the merchant for further assistance. Sincerely, Ayonijaa Kalyan Customer Service Associate Team ICICI Bank

  • akakshya12
    akshya (@akakshya12) reported

    @Paytmcare @Paytmcare @Paytm its my last of using paytm low support 0 customer service

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare @Paytm Such a disgusting customer service. Cant even call to any number. Atleast we should get proper response right, its been more than a month . I have never seen such a worst platform ever

  • Vaibhav_Web3
    Vaibhav Jindal (@Vaibhav_Web3) reported

    @Akashm7901 @Paytmcare @PaytmBusiness Same issue with me bro

  • israrulhaquejsr
    MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported

    Truly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness

  • BaliNaveet
    Naveet Bali (@BaliNaveet) reported

    @Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    @Paytmcare Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

  • imsuryavanshi1
    प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported

    @Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see

  • ankushpopli444
    Ankush Popli (@ankushpopli444) reported

    Totally fraud @PaytmBusiness don’t buy card machine still can’t help for last 3 days shame on you @Paytm @Paytmcare #BycottPaytm

  • SURESHK63423824
    SURESH KUMAR (@SURESHK63423824) reported

    @Paytm When will Paytm Payment Bank customer deposits be processed?

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare @Paytm @Paytmcare Why the hell are you not responding or not even looking into the ticket i have raised in paytm app??? Such a disgusting app and customer service

  • SandeepSablok
    Sandeep Sablok (@SandeepSablok) reported

    @PaytmBank @Paytm @Paytmcare Very poor service by paytm. Want to increase the limit call lodged since last 10 days no update.

  • HitulGala
    Hitul Gala (@HitulGala) reported

    Hi @Paytmcare, I’m unable to login to Paytm Payments Bank app for the last 2weeks, despite few attempts. I need to close my FD & withdraw my funds, but I've no way to access my acc. This has become extremely frustrating. Pls assist me here. #Paytm #CustomerSupport

  • Revarao_B
    Revathi Rao (@Revarao_B) reported

    @vijayshekhar @PaytmCare Critical process failure in Paytm Flights. The customer experience is completely broken your IVR and automated bot offer no human escalation pathway during a travel emergency, forcing users onto social media just to find a resolution.

  • satwik16357
    Wrangler#@69 (@satwik16357) reported

    @Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits

  • Shah_45_
    . (@Shah_45_) reported

    @Paytmcare Done Please check and help resolve the issue

  • RitwickGhosh3
    Ritwick Ghosh (@RitwickGhosh3) reported

    @Paytm Credit card bill payment is pending for more than 48 hours and there is no help from so called AI powered Customer Care. I need to know whether the payment will process or when i will get the redund. Let me know how much time will it take to solve the issue.

  • Prosenj26121111
    Prosenjit (@Prosenj26121111) reported

    @Paytmcare Stop this nonsense & give me remaining data balance as per your recharge plan, check ticket Id & your support chats so you clearly understand what fake recharge plans you showing to your customers, let everyone see that you misusing your customers trust.

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytm Paytm’s customer support is worst its been 3 days i have raised a ticket regarding travel booking and nobody is reaching out and their chatbot always be like i am here and if you explain everything it always says it is out of my scope anything else i can help Seriously MFs ???

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @Paytmcare the flight ticket is cancelled on medical emergency and you took all the deducted amount and didn't even refunded back what a pathetic support

  • dev_vinay
    vinay dev (@dev_vinay) reported

    Hi team, my brother is a vendor using your UPI machine. The same is not working now. Trying your helpline which is hopeless. Please support @Paytm

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @vijayshekhar @Paytm @PaytmBusiness Till time more then 10 days already passed this isyour rediclus service