Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 4 days ago |
|
Chhindwāra
|
Mobile App | 10 days ago |
|
Jaipur
|
Mobile App | 13 days ago |
|
New Delhi
|
Mobile App | 18 days ago |
|
Yamunānagar
|
Website | 20 days ago |
|
Mumbai
|
Website | 27 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Zetarium (@farhan_aahmad) reported@Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm
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Karankashyap (@_Angryfilmmaker) reported@Razorpay , @gocashfree Payments, and @Paytm are three payment gateways that seem to have no understanding of their own compliance requirements or the laws they claim to follow. They ask creators and businesses for certificates and licenses that literally do not exist. In my case, they requested documents that aren't relevant to my business model. I even showed them websites and apps, including adult content platforms, that already have their payment gateways activated, despite having no visible refund policy, no proper registered address, and missing several basic compliance elements. Yet for genuine creators and startups, they create unnecessary hurdles by demanding imaginary documents like Digital License or Copyright License Certificates, certificates that do not officially exist anywhere in the world in the way they describe them. The real issue is that people sitting in decision-making positions often have very little understanding of digital businesses, content licensing, or creator ecosystems. I am already using another payment gateway successfully, but my experience with these platforms has been extremely disappointing and frustrating. #paymentgateways #indialaw trying to attach a video in the comments section. I am not going to let this issue go quietly.
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytm @Paytmcare @PaytmMoneyCareIt has been days since the Bharathi Travels bus accident issue, yet I have received no proper resolution, refund, or accountability from either Paytm or Bharathi Travels.
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login my paytm account but not successful because It's shown under review till now from last 4 days. Please help me and resolve this issue immediately.
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Ebad Nomani (@Ebad_Nomani) reportedHey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir
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atyantyadav (@atyantyadav2109) reportedMy Paytm account has been suddenly blocked without any prior notice. How do I get it unblocked or speak to a real human from Paytm support? #Paytm #UPI #IndiaPay @Paytm
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Sk Ranjiith (@RainaRa49346818) reported@Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm
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pragnyasnigdha (@pragnyasnigdha) reported@Paytmcare Hy PRAGNYA SNIGDHA PATTANAIK my Paytm app shows me that your account is under review My mobile number is 7873545454 I don't share screenshot because I have only one phone Plz resolve my problem.
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nickkk.base.eth (@Soja_vro) reported@Paytmcare @SsbAmit hey i need help my Paytm isn't working
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Ahmad Arsalan (@Ahmadarsalan001) reportedDear @Paytm , @Paytmcare Today suddenly I got logged out of my paytm app. I thought due to some security issues it automatically logged me out. I tried logging in again but it started showing me that your account is blocked. Please help me Resolve the problem.
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RachitV (@rachitvarma4) reported@Paytmcare My issue is still not fixed and I am also not getting any replies, kindly see to it or I will be compelled to take serious action.
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vivek verma (@vivi7275) reportedVery disappointed with @PaytmBusiness Business. A payment collected on 19 May 2026 was supposed to be settled on 20 May, but the amount is still not credited to my bank account. Support is giving no proper resolution. Stopping Paytm payments until this is resolved. @Paytmcare
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Gaurav singh negi (@NegiGauravk) reportedEven after multiple requests, @Paytm @PaytmBank is not letting me liquidate my Fixed Deposits. Customer care only sends generic automated replies. I have officially filed a complaint with the @RBI Ombudsman. Expecting immediate resolution for my stuck funds. #RBI #paytm
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Srinivas Srungaram (@sriniwww) reported@Paytm is everything ok with the app ? Automatically shutting down before making a payment since yesterday ..
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Sneh Dwivedi (@sneh_2208) reported@Paytmcare We are still facing same issue . What is this .If you have detect mony from bank .And not showing in Paytm Lite .It is your fault . We are struggling before 3 days
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Anurag Mishra (@anureyan) reported@Paytmcare @X The access to customer care is only allowed through the app. Once I can't access the app how do I raise a complaint.?
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Subhajit Mondal (@MSubhajitIND) reported@Paytmcare My account is restricted why??? Help me
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Sagar Pandey(Roadie)🇮🇳 (@sagarkatrin) reported@Paytmcare whenever I've been trying to open the paytm,The error has been showing that the device environment is not correct and suddenly automatically closes the app what should I do now ? @Paytm
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@Anu (@anutechie3) reported@Paytmcare Before blocking customer account.. inform customer.. don't act smart as if you hold every rights to control customer account..
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Makar 🐋 (@MAKARDHWAJ) reportedDear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.
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MonkWarrior (@AnubhavExpr) reported@Paytmcare Please short out my problem. UTI id-606248804448 Paytm app used payment transfer to other end paytm user but not received he said since last 3 years he is not using paytm, but showing on paytm. My account brance sbi denied to take any action.
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Vijay Raghav (@VijayRaghv) reported@PaytmTravelCare oh man what wrong with you how many times I have to report the same issue it’s been 6days where’s my refund I have literally collected proofs but why @PaytmTravelCare @Paytm no body responds what’s going on
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Prince (@Prince1225733) reportedBooked a bus through @Paytm but the operator cancelled the bus. I received only the ticket fare refund while ₹50 convenience fee was deducted despite no service being provided. Please clarify how this is fair. @Paytmcare
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare As a booking platform, Paytm also holds responsibility for customer safety and service accountability. The negligence and lack of response from both Bharathi Travels and Paytm are unacceptable.
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Pushpendra (@ojasgabbar20) reported@BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.
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Rajat Verma (@Rajatverma_49) reported@Paytmcare As you said that after 3-5 working days, my account will be available. Still nothing happen. Kindly See. @Paytm @paytm
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Foger Rederer (@RubberBullet2) reported@Paytmcare Why is it that you're randomly denying access to people with various errors for no fault of theirs?
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K 𝐒𝐮𝐦𝐚𝐧 (@SumanKVlogs) reported@Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error, and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below. Paytm account number: +91********** Name : Ramesh Chaudhary Thanks
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Prateek Bajpai (@themusicaldude) reported@Paytmcare @Paytm How IDIOT is your support team that they are taking forever to simply unblock my registered Paytm number? First you blocked my number without any communication or reasoning went not you're not even replying to me😡 It's been more than 72 hours.. NO RESPONSE
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Dinesh Kumar (@imdinesh737) reported@Paytmcare @Paytmcare My main Paytm account is now accessible, however I’m unable to access my Paytm for Business merchant account. It is showing “Currently you cannot register as a merchant”. Kindly check and help resolve this issue at the earliest.