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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 56% Mobile App (56%)
  • 19% Website (19%)
  • 19% Login (19%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.

CityProblem TypeReport Time
Kolkata Mobile App 3 days ago
Kolkata Login 5 days ago
Varanasi Login 7 days ago
Dehra Dūn Login 7 days ago
Delhi Mobile App 9 days ago
Kolkata Mobile App 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    @Paytmcare @Paytm @PaytmTravelCare is your support is working or not ? My concern is still not resolved from past 13 days

  • Indianyouthh
    AV (@Indianyouthh) reported

    @Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!

  • imsuryavanshi1
    प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported

    @Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see

  • 78sudhir
    sudhir (@78sudhir) reported

    @PaytmBusiness @Paytmcare @Paytm kot bhi paytm business app or Paytm soundbox use me nhi le,ye payment settlement time se nhi karte or customer service centre per baat karne par bhi koi solution nhi nikalte,total collection money ko hold pe dal dete h

  • BhavinRathodT
    Bhavin Rathod (@BhavinRathodT) reported

    Pro tip : Avoid typos of CAR NUMBER while checking car insurance premiums or renewal options on Paytm. Paytm will run behind you FOREVER despite it’s not about your car. @Paytm : FIX THIS IMMEDIATELY.

  • QumarShaikh
    Abu Qumar (@QumarShaikh) reported

    @Paytmcare If the merchant received the payment, share a settlement/transaction ID or proof I can show them. Why should the customer keep running between Paytm, the bank & merchant? I paid via Paytm—please coordinate with your merchant and resolve it. Ref: 619609903653

  • Satyaje72890300
    Satyajeet Sahu (@Satyaje72890300) reported

    Hey @Paytm @Paytmcare, it’s been over 2 MONTHS since my flight refund of ₹5,253 was processed by the airline, but it hasn't reached my bank account! Multiple emails sent to your support team have been completely ignored. Is this how you treat your customers? Please resolve ASAP!

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised

  • Prashant_S_Gwl
    Prashant Bhadoria (@Prashant_S_Gwl) reported

    @Paytmcare I still cant login paytm showing security alert

  • Shashwat9099
    Shashwat Shukla (@Shashwat9099) reported

    Hey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!

  • Prajapati1842
    Bharat Prajapati (@Prajapati1842) reported

    Hi @Paytmcare, Our customers accidentally sent ₹1,656 to the wrong UPI (lk926279@ybl) through Paytm. Transaction Ref No: 309952673067 (07 Jul, 08:18 PM). This was a genuine mistake. We have already raised a complaint in the app. Kindly help us recover the amount. @Paytm

  • yo_lak
    Yola (@yo_lak) reported

    PayTm is really good in the cases where the internet connection is too slow. Never fails. @Paytm

  • Sakinakhatun09
    Hafijur Rahman (@Sakinakhatun09) reported

    Hello Paytm Support, I want to permanently close and delete my Paytm Business merchant account. I no longer wish to use this account. Please deactivate my merchant QR code and complete the permanent closure. Registered Mobile Number: 6001460763 Merchant NameHafijur Rahman @Paytm

  • sachin_pandey_3
    sachin (@sachin_pandey_3) reported

    @Paytmcare 5 days. No resolution. No update. Not even a reply to my follow-up. Your earlier response was clearly just a social media formality. This shows exactly how much you value your customers. Stop ignoring the issue and provide a proper resolution.@Paytmcare @Paytm

  • kanwaljeet36
    KS (@kanwaljeet36) reported

    Facing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam

  • naseemjaved_313
    Mohd Naseem (@naseemjaved_313) reported

    Hey @Paytm @Paytmcare, I am facing an issue while logging into my app. Even after entering the correct OTP, the app shows a "wrong OTP" or submission error. Please fix this login glitch at the earliest.

  • Revarao_B
    Revathi Rao (@Revarao_B) reported

    @vijayshekhar @PaytmCare Critical process failure in Paytm Flights. The customer experience is completely broken your IVR and automated bot offer no human escalation pathway during a travel emergency, forcing users onto social media just to find a resolution.

  • naveendkumar
    naveendundigalla (@naveendkumar) reported

    @PaytmBusiness @Paytm @Paytmcare its been more than 96 working hours as you said when I call customer care team. Fed up and frustrated with your service each and every time. Don't you people have shame and atleast concern over merchants. Also check your DM.

  • Jha_AnandA
    Anand (@Jha_AnandA) reported

    @Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    There is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare

  • ashleysha
    ashleysha yesugade (@ashleysha) reported

    @Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!

  • Samsud_
    Mohd Samsuddin (@Samsud_) reported

    @Paytmcare @Paytm even when customer care called the moment I said I wanted to deactivate the Soundbox the call was disconnected. Another representative called back I explained everything again and I was told the issue was resolved but nothing was actually done I'm still being charged every month

  • SURESHK63423824
    SURESH KUMAR (@SURESHK63423824) reported

    @Paytmcare When will Paytm Payment Bank customer deposits be processed?

  • MansoorNellore
    M Mansoor (@MansoorNellore) reported

    @Paytmcare As the transactions has been already processed from your account to beneficiary, we will be unable to cancel the same. Request you to contact the merchant for further assistance. Sincerely, Ayonijaa Kalyan Customer Service Associate Team ICICI Bank

  • yadavmantesh01
    i mantesh yadav 🇮🇳 (@yadavmantesh01) reported

    @Paytmcare Thank you for the update. It's been 5 days already. Kindly coordinate with Airtel Payments Bank and resolve this issue at the earliest. I request a final resolution today. @Paytm @Paytmcare

  • rajato_sahu
    Rajat Sahu (@rajato_sahu) reported

    I have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness

  • Prosenj26121111
    Prosenjit (@Prosenj26121111) reported

    @Paytmcare What follow up you saying, you called from an number which i can't back is this your follow up, since 2 weeks i faced data shortage with your recharge plan, share your senior number so i can help them to understand about buisness & customer priorities, shame.

  • kishus456
    The notorious banker (@kishus456) reported

    @Paytmcare I could have booked 20 tickets in this much time using other service providers.. What a shame @Paytm

  • i_m_hemz
    Hemz (@i_m_hemz) reported

    It’s been four days and still i am unable to add back my bank account. @Paytm help. Please fix the bugs in the app