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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Mobile App (40%)
  • 30% Transactions (30%)
  • 15% Website (15%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.

CityProblem TypeReport Time
Chhindwāra Mobile App 2 days ago
Jaipur Mobile App 5 days ago
New Delhi Mobile App 10 days ago
Yamunānagar Website 12 days ago
Mumbai Website 18 days ago
Greater Noida Mobile App 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Subhadeep_Sans
    Subhadeep Dasgupta (@Subhadeep_Sans) reported

    @Paytmcare unable to log in paytm

  • NoBotForSupport
    NoBotsForSupport (@NoBotForSupport) reported

    @Paytm @Paytmcare Yet another customer stuck in your AI bot loop while IndiGo has already processed the refund. Ticket: 200011607501 PNR: F928VZ (Kanpur-Bengaluru, 15 Jun) Refund initiated by airline, but Paytm bot refuses to release it. @ishita0909 needs human support now. Enough with the bot hell! #NoBotsForSupport

  • Dhanush15194029
    Dhanush (@Dhanush15194029) reported

    @Paytmcare my Paytm account has access denied please help me

  • akdominator
    AMAN K KASHYAP (@akdominator) reported

    @paytm help me please one of my friend left her laptop bag in the auto , and paid through paytm. Can you please help with contact details so we can call or message him

  • AbhishekDe93154
    Abhishek Dey (@AbhishekDe93154) reported

    @Paytmcare I had DM you screenshot and justifying problem please help me to get resolved.

  • Devdspeak
    Devd (@Devdspeak) reported

    @mochary_uday @Paytm What is there support number ?

  • Rajatverma_49
    Rajat Verma (@Rajatverma_49) reported

    @Paytm Kindly address my issue

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @BhabaniRath2000 @Paytm @RBIsays Hi Bhabani, I’m Jatin. The error appears to be occurring due to transaction limits set by your bank on the debit card. To help resolve this, we’ve already reached out to our lending partner for an alternate payment option and are currently awaiting the required details. Don’t worry - I’m actively following up on this for you and will keep you updated as soon as we receive a response. 💙

  • plata_oo_plomo
    Pablo (@plata_oo_plomo) reported

    @paytmbankcare @paytmbankcare @Paytmcare Why is it that I am not able to login or reset my password on the Payment bank app. How will I be able to view my deposits and withdraw them?

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare why my account denied login

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare Hi prabhsimran, could you please assist me with ticket 200011654211 (couple of hours passed but not response received) opened for the issue. My registered number has been blocked from accessing paytm. Kindly support unblocking it.

  • JunaidA16020092
    Junaid Ahmad (@JunaidA16020092) reported

    @Paytm if you keep ignoring customers like this, people will lose trust in you. You are providing such poor service. You asked for my booking ID, I sent it in DM, but after that I even retweeted and still got no response. This is my third tweet @Paytmcare

  • RajKapoor214100
    Raj Kapoor🦭/acc🔌 ⚡ (@RajKapoor214100) reported

    My Paytm account got blocked Please unblock my Paytm account I need this Paytm service @Paytm @Paytmcare

  • casantoshprasad
    santosh (@casantoshprasad) reported

    Hello @vijayshekhar @Paytmcare is shitt Irrespective of ****** chatbot appoint some individuals who can actually connect to customer or stop this **** called @paytm .

  • subhajitdas94
    Subhajit Das (@subhajitdas94) reported

    @PaytmMoneyCare 48 Hours passed. Still same. Why paytm money is so slow??? @Paytmcare

  • KunalDethe
    Kunal Dethe (@KunalDethe) reported

    Paytm for Business has got to have one of the worst customer service systems I’ve ever dealt with. A “specialist” is always being assigned but somehow never actually shows up. The AI bot just loops in the same useless response. @PaytmBusiness @Paytmcare @vijayshekhar

  • rahulma91050245
    rahul malviya (@rahulma91050245) reported

    @Paytmcare Send some problem and screenshot please check

  • jovialwinter
    Pulchritudinous (@jovialwinter) reported

    @Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP.

  • SatyabrataRay15
    Satyabrata Ray (@SatyabrataRay15) reported

    @Paytm My mobile no bearing 7008217093 access denied issue still not resolved even after messaging to paytm cares.Inhave been using Paytm for last 10 years if this continues how can I trust this.Plz resolve the issue

  • Subhadeep_K
    Subhadeep Kanungo (@Subhadeep_K) reported

    @Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.

  • nikz98_nikz
    Nikz (@nikz98_nikz) reported

    @Paytm @Paytmcare ticket # 200011607437, I've been trying to remove my bank account from Paytm and deregister from Paytm UPI but it always throws an error of something went wrong, try again later. Your clueless customer support on app isn't of any help except for robotic replies

  • RealSidh1212
    ✨ Simran_SidHeart 💙 (@RealSidh1212) reported

    @Paytm Paytm team, my Paytm app keeps crashing immediately with rooted device detection on Realme 5i (Android 10). Now my account is also blocked while logging in. Please help unblock it urgently.

  • Awakeningu14
    Awakening (@Awakeningu14) reported

    @SonOfBharat7 This is an issue with Upi payment, your details get to that person, same thing happened to a girl who shared 2-3 days ago that someone from restaurant called her up. Pay in cash in you can or there should be some way for @Paytm to hide number

  • Mrscrazyness
    Mrs. QUINN (@Mrscrazyness) reported

    Hello @Paytm this is your last chance to resolve my refund issues or I’m going to create a moment against you guys as I just saw on Reddit so many people have suffered because of your lack of response

  • thamotharan_v
    Thamotharan (@thamotharan_v) reported

    Hello @Paytmcare When I am trying to login to my Paytm account, it shows 'Access Denied ' and ' Your mobile number has been blocked from accessing Paytm' I am unable to login, please fix my account. @Paytmcare

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare @Paytm @vijayshekhar My mobile number has been blocked from accessing Paytm, showing an “Access Denied” message during login. I’ve already raised a support ticket for 200011654211 but haven’t received any reply yet. Please share the reason and resolve this issue ASAP.

  • kunal_cs
    Kunal (@kunal_cs) reported

    @Paytmcare They resolved the issue citing some other cashback offer for a transaction made on 07/05/2026. This is not what my issue pertained to. The complaint raised was regarding the Flipkart transaction I had made on 08/05/2026 with UPI reference number 302178464736.

  • Dhanush15194029
    Dhanush (@Dhanush15194029) reported

    @Paytmcare My Paytm account was access denied. My Paytm money trading account was linked with this Paytm account mam. So kindly active my account to use mam

  • AkshatS33714506
    Akshat Shrivastava (@AkshatS33714506) reported

    @Paytmcare My registered mobile number has been blocked from accessing Paytm and I’m unable to access my Paytm Gold investments. I have already tried support but need urgent assistance. Please help resolve this issue.

  • M_chandan_yadav
    Chandan Yadav (@M_chandan_yadav) reported

    My Paytm account has been blocked. I have reached out for assistance previously as well, but I still haven't received a response. What abysmal service! @Paytm @Paytmcare