Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Website (23%)
- Transactions (8%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 5 days ago |
|
New Delhi
|
Mobile App | 13 days ago |
|
Haridwar
|
Transfer | 1 month ago |
|
Bhubaneshwar
|
Website | 1 month ago |
|
Agra
|
Mobile App | 1 month ago |
|
Chhindwāra
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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shajad ali (@shajada65894051) reported@vijayshekhar @PaytmBusiness @Paytm fraud service by paytm deduct my amount without my consent and after 10 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay
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Amaan khan (@beingamaankhann) reported@PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…
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Anustup🇦🇺🇦🇷🇧🇪 (@Willmcfc49) reportedNowadays @Paytm @Paytmcare have also started to charge platform fees from the customers 1.80 Rs It seems nominal but just multiply it with millions of customer usages Staggering We aren’t supposed to pay this Will shift from this app soon 🔜
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raja (@RajaFabrics) reported@Paytmcare By tomo I will file a case against you and take this matter as serious aligation on you. Any take this up to the ombudsman for sure. you haven't understood the pains of the customer as an financial aggregator. I am so deprived and upset up the way you answered as like so
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Brundha (@brundhareddy24) reported@Paytmcare @Paytmcare Can you please respond to this issue ?? @allianceair has cleared the refund from their end and provided the screenshot aswell
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Madhan Anbalagan (@madhanstweets) reportedCredit card bill payment issue since June 30 2026. Rs 36000 debited from me but not credited to the card account. Only chat bot support is there. No customer care number. 3 days have passed. Use paytm at your own risk. #paytm @Paytmcare
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MODIfied Sree (@MODIfiedSree) reported@PaytmMoneyCare It's been 20 days still no resolution on this @PaytmMoney @Paytmcare worst customer care.
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Shubham (@ShubhammBtr) reported@gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.
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The Silent Øne🎭 (@Pranshu_xo) reported@Paytm Paytm’s customer support is worst its been 3 days i have raised a ticket regarding travel booking and nobody is reaching out and their chatbot always be like i am here and if you explain everything it always says it is out of my scope anything else i can help Seriously MFs ???
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Dr. Shishank Dev (@DEADBGMII) reported@Paytmcare @Paytmcare Stop misleading! Your app support already agreed to process the FULL ₹232.46 refund. When @LeafyBus cancelled the trip, how can you steal my money? This gross negligence forced me to rush for an alternate bus to reach my Hospital Interview. Escalating this fraud
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Parth Agrawal (@parth_tweetss) reported@Paytm @Paytmcare This is the second time this issue has occurred. Please look into this urgently.
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nobody💀 (@_avpl) reported@Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.
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Nikk (@abhi_verma05) reported@PaytmBusiness @Paytm @vijayshekhar Paytm business totally fraud there is no customer care my settle yet showing pending pathetic chutiya company they Harrash people and keep there money
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Ankit Barnwal🇮🇳 (@MrAnkit26599) reported@Paytmcare regarding Paytm for Business, it's very harrassing for me, my money hasn't been settled in my bank account for 30 June 2026. Pls help
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Amaan khan (@beingamaankhann) reported@Paytm Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back.
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Ayush Sharma (@im_ayushhh17) reported@Paytmcare The ticket was booked through the IRCTC website using Paytm UPI for payment.
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Arun Tiwari (@ArunTiw91072041) reported@MrAnkit26599 @Paytmcare May be, there could be a glitch. talk with the support team.
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IX (@ishuraj) reported@Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well
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Bhavesh chandel (Advocate) (@iamB_Chandel) reportedExtremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.
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IntheMoodfortweetz (@InMoodfortweetz) reported@ajayyjha @Paytm Hey did they resolved it. I am facing same issue
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Kartikey Mehta (@kartikey_design) reported@Paytm completely sucks... They are so ****** in terms of thir customer service. I had a bus booked through paytm which is delayed by almost 1.5 hours. Operator is saying it will be late by around 1.5 hr more. And paytm is so bad that they aren't even replying to any tickets.
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Zaidi (@AbbasZaidi08) reported@Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.
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Amit (@a_myth__) reported@Paytmcare @PaytmTravelCare As the screenshots show, your support confirmed only 1 ticket was cancelled and the other 3 remained confirmed until the day of travel. Your app updated their status only after I raised a query, and only then did you refund those 3 tickets separately.
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Abhi (@raj_abhish17096) reported@Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me
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Mohit Singh (@mohitrdso) reported@Paytmcare Dear Paytm Care, My UPI transaction is showing as pending, but the amount has been deducted from my bank account. This has happened 2–3 times before as well. Please resolve this issue and refund the amount if needed. Thank you.
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Mohammad Zeeshan (@ZeeshanFazil) reported@Paytmcare Hello Sahil, when can i get the refund ? I have deducted another Rs.649 due to NACH failure for the other EMI. So far i have been deducted with Rs. 1298 because of this issue. Who will compensate it?
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Chowdary NBK (@Manikan95984623) reported@PaytmBusiness @PaytmBusiness @Paytmcare Up to now i don't get any response From our Branch side or employees side If it go like this i will proceed legally I had Voice calls, msgs and Money transaction payments proofs Soo don't let me angry soo please respond on my issue #paytmscame
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rajeshराजेशರಾಜೇಶ್ ॐ (@rajuk21) reported@Paytm hi I am investing every day 51rs in your app for one mutual fund. But now redeem amount is very difficult. What to do. For all service your app works fine. For redeem system goes to hang. Why.?
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Shreegas_Pune (@ShreeGas_Pimpri) reported@Paytmcare since years now we have been requesting for a sound PoS machine. Existing machine is not working since years now and even after repeated follow up with your lethargic third class local team there is absolute disregard to our concerns except fake commitments.