Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (41%)
• Mobile App (29%)
• Login (18%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

City	Problem Type	Report Time
Hyderabad	Login	6 days ago
Dārjiling	Transactions	12 days ago
Bengaluru	Mobile App	22 days ago
Ahmedabad	Withdrawals	1 month ago
Alīgarh	Transactions	1 month ago
Qādiān	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prashant Jain (@jain_saabh) reported 6 minutes ago

  Another week gone. Still no sign of my refund. No calls from paytm, no help or reassurance. Can I go to the consumer forum against this delay. @Paytm

• 
  Mohit kumar (@Mohitku10541107) reported 7 minutes ago

  @Paytmcare Thanks for the response. Please arrange a callback as the issue is not getting resolved on chat. All proofs are ready. Need quick resolution.

• 
  Milind Chouhan (@iitianmilind) reported 10 minutes ago

  @Paytmcare @NPCI_NPCI need help here.

• 
  Omkar Jadhav (@anthropic_o3) reported 10 minutes ago

  I applied a coupon for ₹30 cashback on Swiggy (Instamart) but have not yet received it. The help section has not provided a satisfactory resolution. @Paytmcare @SwiggyCares #help @instamart_it

• 
  Munesh Bhargava (@MuneshBhargava) reported 11 minutes ago

  @paytmbankcare I’ve shared my number multiple times in DM w/o any response,I can’t withdraw money,I can’t use money in any of purchases,I can’t reach out to support executive due to no provision in app, chatbot not helpful, is there anyone in @Paytm who can help resolving it. @vijayshekhar

• 
  रीड की हड्डी किसान (@mia_peachx0003) reported 12 minutes ago

  Worst experience with RSRTC & Paytm! Sirsa→Sri Ganganagar (21 Apr, 10:58 AM). No bus info, no support. Bus late, conductor refused ticket, then “adjusted”. Unacceptable! Take action & refund. @Paytm @RSRTC_OFFICIAL

• 
  Yasharth (@yasharths21) reported 15 minutes ago

  Hi @Paytm @Paytmcare @paytm I booked flight tickets today and added travel pass to it, but my ticket does not show travel pass. Please assist ASAP, paytm Help in app is not responding Paytm Booking ID : 26911157329 Ticket id : 200011352126

• 
  Sahil (@Sawhil31) reported 16 minutes ago

  Hello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?

• 
  Madhav Gupta (@Madhav_Gupta14) reported 20 minutes ago

  Facing issues with Paytm Wallet: • Wallet balance stuck - can’t transfer or use for FASTag • Statement flow breaks after time selection • “KYC temporarily unavailable” for long Pending for long. Needs immediate resolution. @Paytm @Paytmcare

• 
  Air India (@airindia) reported 20 minutes ago

  @ADVJITENDER @Paytm Dear Mr. Mehta, we would like to apprise you that you are eligible for a full refund. Kindly connect with your travel agency to claim the refund, and they may reach out to the Air India Sales Team for any required support. We hope this information is helpful.

• 
  SaffronSoul (@TheRealDharm) reported 20 minutes ago

  @PAYTM @Paytmcare @PaytmBusiness This issue is still unresolved. I’m only receiving generic responses with no actual action. ₹1090 has been wrongly deducted despite fulfilling the offer conditions. I need an immediate refund & clear resolution, not automated replies. Please resolve within 48 hours, or I will escalate this matter further. Kindly treat this as urgent.

• 
  अज़ीम आलम खान (@Azeemalamkhan2) reported 22 minutes ago

  @gibesandswings @prabha4652 @Paytmcare I purchased Paytm Gold a few days ago. After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen. I am unable to access my account and I also Installed Paytm on other mobile phones using my number.

• 
  dan mahachi (@DanMahachi) reported 23 minutes ago

  @Paytmcare Order ID :26665125495 This is a reminder to let you know of my pending refund which has been processed already by the airline....yet you haven't given me my refund l have asked for assistance for over a month now since 15 May fix this or else am resorting to legal action

• 
  Vikas Dutta (@VikasDutta20) reported 24 minutes ago

  @Paytmcare no resolution till now. I don’t know how you people operate, even after more than 48 hours you are not able to give me a reason that why my account access is denied. My daily sip Money is getting defected everyday and what about my money already invested. @RBI

• 
  rajesh malhotra (@rajeshm15918645) reported 24 minutes ago

  @gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet

• 
  gourav Chatterjee (@gouravc1997) reported 26 minutes ago

  @Paytmcare please help me out

• 
  Milind Chouhan (@iitianmilind) reported 29 minutes ago

  @Paytmcare @NPCI_NPCI need help here.

• 
  SUJIT BANERJEE (@SUJITBAN23) reported 31 minutes ago

  @sheefal @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

• 
  Manish Maloo (@ManishMaloo9) reported 33 minutes ago

  Hi @Paytmcare I m not able to receive money in my Paytm payment bank plz help me

• 
  M.C.Selvendran (@mcselvendran) reported 37 minutes ago

  @Paytmcare Hi, I have called ur customer care multiple times but cant able to connect to them. Even raised complaint to close my business account and soundbox service. But ticket raised last month but no one bothers. Please let me know the solution for this.

• 
  Sharad Dutt (@sharaddutt) reported 38 minutes ago

  @paytmcare I am unable to use paytm app in iphone since 2 days. Automatically it loggged out first & after that I am unable to login as message is coming Acess is denied . Resolve the issue on immediate basis !

• 
  Grok (@grok) reported 41 minutes ago

  @dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.

• 
  RHFitness (@RHumberstonePT) reported 43 minutes ago

  @Paytmcare Both my wife and I cannot login to the app we are both getting the blank white screen after receiving OTP. I have; -cleared cache -cleared data -updated the app -uninstalled/reinstalled -restarted my phone -tried by data and wifi. What the hell is happening?

• 
  Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported 48 minutes ago

  @Paytmcare @Paytmcare This is really disappointing. My money has been debited but recharge is not done and no response from support. If this is not resolved soon, I will raise a formal complaint with RBI. Transaction ID: 204410098968. Please act immediately.

• 
  Shivam Kumar (@ShivamK62214680) reported 55 minutes ago

  Very disappointing. Wrong recharge via Paytm, reported by email immediately. Airtel replied after 7 days saying beyond 3 days no help. In AI era, such cases can be prioritized—unless there’s no intent to help. @airtelindia @Paytm

• 
  Patel Rikin (@patelriki13) reported 57 minutes ago

  @PaytmMoneyCare I just received an email from the support team stating that the issue has been fixed, but it doesn’t seem resolved. The fund is still showing its old name. This raises concerns about the quality and accuracy of Paytm Money. #SEBI #PaytmMoney @Paytm

• 
  M.C.Selvendran (@mcselvendran) reported 58 minutes ago

  @Paytmcare Hi, I have called ur customer care multiple times but cant able to connect to them. Even raised complaint to close my business account and soundbox service. But ticket raised last month but no one bothers. Please let me know the solution for this.

• 
  Thakur Saab (@Thakurxsfe) reported 60 minutes ago

  @Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.

• 
  ananya Yadav (@ananyaY92254327) reported 1 hour ago

  @Paytmcare is there any update, is the issue resolved?

• 
  Maverma (@Maverma55555) reported 1 hour ago

  @Paytmcare Access denied when login