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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 53% Mobile App (53%)
  • 20% Website (20%)
  • 20% Login (20%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, Agra, and Chhindwāra.

CityProblem TypeReport Time
Kolkata Login 2 days ago
Varanasi Login 4 days ago
Dehra Dūn Login 4 days ago
Delhi Mobile App 6 days ago
Kolkata Mobile App 13 days ago
New Delhi Mobile App 22 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • _Lakhan_soni
    Lakhan soni 🇮🇳 (@_Lakhan_soni) reported

    Dear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.

  • saurabhj77
    jain jain (@saurabhj77) reported

    @Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side

  • jnbehera
    JOGINATH BEHERA (@jnbehera) reported

    @Paytm @Paytmcare @PaytmBusiness my sound box is not working, payment is taking through qr code, but customer care is showing no active sound box linked with my account. Please check and confirm.

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @Paytmcare Hi, I'm unable to see the option to send you a DM or message. Could you please enable DMs or let me know an alternative way to contact you regarding this issue?

  • realshahalam
    Shah Alam (@realshahalam) reported

    @Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.

  • Kuldeep14shukla
    Kuldeep (@Kuldeep14shukla) reported

    My brother purchased @amazonIN vocher through @Paytm but It says already redeemed pls help money not credited

  • bhagavanraghave
    Raghavendra Jalluri (@bhagavanraghave) reported

    @Paytmcare @PaytmTravelCare its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund as it's already been 10 days.

  • saske_in
    SUBHA (@saske_in) reported

    Hi @Paytmcare @PaytmBusiness, I've permanently lost my registered mobile number for my Paytm Business QR account. I can't log in or contact support because the IVR only accepts calls from the registered number. Please help me update my mobile number after KYC verification.

  • vishalromeo1994
    vishal kumar singh (@vishalromeo1994) reported

    @Paytmcare You are not replying I have message you why pay service too slow should I stop using paytm or what there are alternative you are going to loose your important customer i think

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam

  • sivasankarjc
    sivasankar (@sivasankarjc) reported

    @Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!

  • hindu_Sher_h
    singh ( MODI KA PARIVAR ) (@hindu_Sher_h) reported

    @Paytm postpaid why not working

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare @Paytm cares only for money & frustrating its users, even after so much downfall paytm hasn't learnt it's lesson. You issue cash back code it's showing its already been used though code was never used, screenshot & source of code provided still want more proof of video

  • Prosenj26121111
    Prosenjit (@Prosenj26121111) reported

    @Paytmcare Stop this nonsense & give me remaining data balance as per your recharge plan, check ticket Id & your support chats so you clearly understand what fake recharge plans you showing to your customers, let everyone see that you misusing your customers trust.

  • Abhineetkumar12
    Abhka (@Abhineetkumar12) reported

    @Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam

  • Sanchit1620
    Sanchit gupta (@Sanchit1620) reported

    @TRAI @Paytm is using 1600 10 3645 mobile number to initiate promotional call or reminder call for his service like car and health insurance. While as per my understanding 1600 number is only for banking services. Please look into this.

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Hello Team, How many days required to resolve my issue? Kindly provide an update. I have been following up for a long time.

  • _rajmalhotra
    Raj Malhotra (@_rajmalhotra) reported

    @Paytmcare If my current market value is 38k wth it is coming down to 36k while selling, are you guys dumb or what. Can't you just simply bifurcate the 5% that you're taking on which basis.

  • imsuryavanshi1
    प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported

    @Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see

  • iamshagun_gupta
    Shagun Gupta (@iamshagun_gupta) reported

    @Paytmcare 7 day passed no resolution, totally useless app and customer support.

  • Prashant_S_Gwl
    Prashant Bhadoria (@Prashant_S_Gwl) reported

    @Paytmcare I still cant login paytm showing security alert

  • EqualSmoke0
    EqualSmoke (@EqualSmoke0) reported

    @Paytm @PaytmBusiness Please check my DM and permanently close my Paytm Merchant account. I do not have any Paytm Merchant device. If this issue is not resolved promptly, I will be compelled to file a complaint with the RBI.

  • satwik16357
    Wrangler#@69 (@satwik16357) reported

    @Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits

  • Anshu12205628
    Anshu (@Anshu12205628) reported

    @PaytmBusiness @Paytm Not handle this minor issue then I shift on @phonepe other not solve today more details share on DM

  • sameerdj16
    Sameer sharma (@sameerdj16) reported

    @Paytm Worst service ever , I have booked a flight ticket via Paytm, after 6 hours my booking gets confirmed showing on Paytm but , when I confirmed it with Airlines it gets cancelled and money also gone ! Time to knock doors of Consumer court

  • rajato_sahu
    Rajat Sahu (@rajato_sahu) reported

    I have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness

  • ShivendrSen
    Sk Sen (@ShivendrSen) reported

    @Paytmcare How many days paytm take to resolve my problem?