Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/13/2025 11:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore and Bahādurgarh.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Sumitkanoje Sumit Knoje (@Sumitkanoje) reported

    @HbkHarsimran @Paytm @IndiGo6E Facing same issue

  • choclateyrajput Karan Rajput (@choclateyrajput) reported

    @Paytmcare I never check that message because I am totally frestated with you and your services I will create that issue very big

  • yadavyogesh617 Yogesh Yadav (@yadavyogesh617) reported

    @Paytmcare @Paytm There 's some guy at customer service center to listen to our problem....

  • yourRj Rajat kaushal (@yourRj) reported

    @Paytm @vijayshekhar One of the worst customer care i have ever deal with it... You people are not able to fix one small error in coupon code purchased from your site and calling yourself best in market shame paytm nhi #sharamkaro (1/1)

  • nitin_0599 Nitin || नितिन (@nitin_0599) reported

    Unfortunately,Someone used my mobile and in that duration he has deleted my paytm account. So it’s a humble request to you to restore my account back and start my transactions again I got many problems regarding my transaction field. Thanks @Paytm @Paytmcare @PaytmBank

  • latajag lata jagtiani (@latajag) reported

    @Paytmcare @molikalan Paytm, can u get a human being to respond to real issues? I am trying hard not to block yr app after u stole money from my ac and did not even transfer it to the beneficiary, my husband!

  • dharmveerjangr Dharmveer (@dharmveerjangr) reported

    @Paytmcare Still issue not resolved

  • TFI69597227 Karan Arora (@TFI69597227) reported

    @Paytm Pissed off with your inability in resolving my simple issue. Called your customer support and got an immature response. I am not here to raise my issue, because i know you can't do anything here, i am posting this just to show my discontent towards your service..

  • RaviKum86905662 Ravi Kumar Gupta (@RaviKum86905662) reported

    @Paytm @paytm plz solve my problem Help plz

  • choclateyrajput Karan Rajput (@choclateyrajput) reported

    Paytm is really a wrost app and the service are wrost @Paytmcare @Paytm my paytm no. Is 7042443914 I already raised 3 to 8 times complaint but they can't resolve my issue regarding his app my paytm postpaid is not working

  • KishoreRajAr1 kishore (@KishoreRajAr1) reported

    @Paytm .... I got coupon of swiggy.... And it's not working...... You gave coupon to fool us?

  • digitalsamit Samit Nandi (@digitalsamit) reported

    I had requested for updation of KYC, and @Paytmcare asked me to submit screenshot of the error message. Very funny. Screenshot is blocked.

  • DeepakR67141191 Deepak Rout (@DeepakR67141191) reported

    @Paytmcare Thanks for ur response. But just for ur info I already provided the refund transaction IDs that was shared by Air India in my initial messages. Hope u could use that to interact with Air India for a quick issue resolution.

  • iashishagarwal1 Ashish Agarwal (@iashishagarwal1) reported

    @Paytm why you never treat your customer in a proper manner. I raised the request for some issue and without any resolution you just send the mail that issue is resolved. This is totally unacceptable.

  • pmpmanish Manish (@pmpmanish) reported

    @Paytmcare Your response reflects your laziness to go and even open and read the issue..which booking o PNR you need ..it is related to Airtel xtream voucher that I was supposed to receive but not got yet..along with Terms and conditions of the voucher and validity ? Please share these ASAP

  • iAnirudhPandey Anirudh Pandey (@iAnirudhPandey) reported

    @PaytmBusiness I deactivate my voice box and return that on 10th February 2021 but from that day I did not receive my refund amount of the voice box I talk to customer care 10 times but my issue is not resolved. Refund my money asap otherwise, I will quit Paytm. @Paytmcare

  • Rajamit785607 Amit Raj (@Rajamit785607) reported

    Hello @Paytmcare Sir I send all docoments of kyc but my account is not unblock Plz sir solved my issue

  • iamzainul Zainul (@iamzainul) reported

    @Paytmcare @PaytmTravelCare @vijayshekhar Please confirm my case number. Last I remember was 184742289, also mentioned in Same thread. Another gimmick to fool customers? Or need some explanations here. Because yes, I have trust issues with paytm now.

  • daveadit007 adit ravi dave (@daveadit007) reported

    @Paytmcare @Paytm why isn't paytm working it was and still is down

  • Purvi95737790 Purvi (@Purvi95737790) reported

    @Paytmcare please let me know how can we connect to you. I am receiving continious message of someone trying to login into my account. Kind of scared please help me with your customer support

  • Anikesh83675764 Anikesh (@Anikesh83675764) reported

    @Paytmcare Order no-12818692068 This is completely damage item received and broken bulb in this package so kindly initiate my refund this order amount Order no-12818692068 I am already tell about I am faced this order number both unit are placed Paytm malltdyd

  • Deeksha18289647 Deeksha Pathak (@Deeksha18289647) reported

    @Paytmcare It's been 5 days from last conversation but still I didn't get my refund .what is happening in Paytm ..not able to understand what is the problem in transferring my money in my account.

  • princesirohi742 prince Sirohi (@princesirohi742) reported

    @Paytm Hey Paytm .. I have no issues with you I just want to praise you for your immense service without any commotion..may it the payments of fees or recharge..and refunds are also very comfortable.thanks for it..

  • Pankajm52953517 Pankaj maurya (@Pankajm52953517) reported

    with regard to this i have done multiple call to @PaytmTravelCare and raised complaint but every time they say they have highlighted the issue and it has been more than one months and didn't received my refund. feeling sad and disappointed of the services offered by @Paytm

  • rakeshkubarik Rakesh Barik (@rakeshkubarik) reported

    @Paytmcare I have booked tickets from banglore to Coimbatore for 26th and Coimbatore to banglore for 27th.Both ticket got cancelled from bus operator without any notice.when I called just before the boarding time they said it's cancelled. Redg no: 7205405767 Check my issue raised already.

  • Soumyaj49047057 Sou (@Soumyaj49047057) reported

    @Paytm Is a functional live customer care too much to ask @Paytm ? Just want to change the damn mobile number and there is some issue regarding that, and there's not a single option to talk to any live agent...irritating, simply irritating.

  • Anikesh83675764 Anikesh (@Anikesh83675764) reported

    @Paytmcare Order no-12818692068 This is completely damage item received and broken bulb in this package so kindly initiate my refund this order amount Order no-12818692068 I am already tell about I am faced this order number both unit are placed Paytm mallys

  • Kuldeep7092 Kuldeep Singh (@Kuldeep7092) reported

    It's been 6 days since I have complained about problem that i am facing. Still I'm not able to receive amount more than 500 in my paytm bank. No agent is contacting me nor I'm able to talk to them as there in no option for that in IVR in care number @paytmbankcare @Paytm help

  • montemorency_ Sourav Singha (@montemorency_) reported

    @Paytm Sir, it was everything ok...but there was a lil problem...fault from your side...that even after ordering 3 times from shopping apps of >100₹ ...I didn't receive rain dance...so can't complete my game...I know offer already over...but it was not that fair..otherwise I love paytm

  • 4allPrasad Prasad Sawant (@4allPrasad) reported

    @Paytmcare my Fastag is suspended for last one week. Customer care IVR asks to raise complaint in app and thr we get replies of “issue resolved” while my Fastag is still non operational. Since one week your team has not been able to solve a simple issue. Time to uninstall Paytm??