Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 9 days ago |
|
Dārjiling
|
Transactions | 16 days ago |
|
Bengaluru
|
Mobile App | 25 days ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Sahil Chahar (@Airwarriorsahil) reported@Paytmcare No one is checking nothing Ticket was raised there was no solution provided Called 100 times never got connected with any customer representative Ai support is just useless @paytmcare
-
CA Tushar Agarwal (@itstashuu) reportedWorst customer support @Paytm . I have an open ticket since 12 April 2026, my issue is not resolved. Upon asking about the escalation matrix, paytm has now stopped responding on the support chat as well This is truly unacceptable. They do not have any number to call to as well.
-
Noor (@aziztemp24) reported@Paytm @Paytmcare @vijayshekhar Whats up with your support Its been 5 days, I an trying to reach out to you guys for a refund for my flight which got cancelled by airline
-
gourav Chatterjee (@gouravc1997) reported@Paytm please help
-
Hemang Patil (@HemangPatiltwit) reportedHey @Paytm @Paytmcare Unable to login to my Paytm account for the last 1 week. It constantly says Verification Failed and there is no proper customer care or support option available. Tried everything already. Need urgent help to access my account. #Paytm #PaytmSupport
-
Sandeep Raina (@sandeepraina112) reportedIs there a way to address paytm account blocked issue? All numbers online are not helping. My paytm account is blocked suddenly @Paytmcare @Paytm
-
Vikash singh (@vikash_sin41545) reported@SchinSrivastava same issue .. @Paytmcare not supportive
-
Prashant Jain (@jain_saabh) reported@Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.
-
life of Indian (@Abhishekup143) reportedI am facing the same issue with my @Paytmcare Payments Bank KYC. I’ve been trying for a long time waiting over an hour for connection, and still getting rejected saying my face and PAN card don’t match. I am using my original PAN cardPlease look into this urgently. @vijayshekhar
-
Sona B (@SonaB26673379) reported@Paytm I have booked a flight ticket in the morning and till now it is showing pending. Indigo customer support is saying they have not received any details. @Paytm customer support I am not able to reach.Amount is deducted. Check n let me know. Pathetic support from @Paytm
-
Yasharth (@yasharths21) reported@Paytm @Paytmcare @Paytmcare I am travelling with heart patient on this pnr, and your support delay is giving us lot of pain please assist asap otherwise you have to give me refund
-
Shubham Nivdunge (@ShubhamNivdunge) reported@Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare
-
Manish Kumar Mall (@IamManishMall) reported@Paytmcare I made a credit card payment yesterday, but it has still not been settled or refunded to my account. The AI support bot on the app has not been helpful. I also contacted Paytm through X and was told that the amount would be settled within 8 hours. @RBI, please help
-
रीड की हड्डी किसान (@mia_peachx0003) reportedWorst experience with RSRTC & Paytm! Sirsa→Sri Ganganagar (21 Apr, 10:58 AM). No bus info, no support. Bus late, conductor refused ticket, then “adjusted”. Unacceptable! Take action & refund. @Paytm @RSRTC_OFFICIAL
-
Prashant Jain (@jain_saabh) reportedAnother week gone. Still no sign of my refund. No calls from paytm, no help or reassurance. Can I go to the consumer forum against this delay. @Paytm
-
arif khan ❣️❣️ (@arif_khan_48) reported@Paytmcare Hi Will you tell me something, where did the money go, when will it come, what is the service, if you want to provide such service then close Paytm.@Paytm @Paytmcare
-
Saurav Dutta (@sauravdutta84) reportedI booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare
-
Vijaya (@rhithmdivine) reported@joedelhi @Paytm @Paytmcare No need for Paytm. You can live happily without using Paytm. Anyways, why support a company that supports animal abuse and scams.
-
Shivam Kumar (@ShivamK62214680) reportedVery disappointing. Wrong recharge via Paytm, reported by email immediately. Airtel replied after 7 days saying beyond 3 days no help. In AI era, such cases can be prioritized—unless there’s no intent to help. @airtelindia @Paytm
-
Vidushi Dwivedi (@VidushiDwivedi4) reported@OfficialDMRC @Paytm Booked Delhi metro ticket T1 via Paytm. UNUSED as staff said not accepted & asked new one. As per DMRC, unused tickets refundable within 60 min I am within time. No Refund. Helpline 155370 not working. @MoHUA_India #DelhiMetro #DMRC #DelhiAirport
-
J T (@tiwa33992) reported@Paytmcare Dear paytm business, waiting to solve the issue for almost 23 days.. The issue will resolve this year or next 2027 years.
-
rajesh malhotra (@rajeshm15918645) reported@gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet
-
Shivam Kumar (@ShivamK62214680) reportedVery disappointing. Wrong recharge via Paytm, reported by email immediately. Airtel replied after 7 days saying beyond 3 days no help. In AI era, such cases can be prioritized—unless there’s no intent to help. @airtelindia @Paytm
-
Pranjal Agrawal (@pranjal795) reported@Paytm @PaytmBusiness POS issue is now resolved and new machine is working. However, ₹3008 taken by agent Vishnu Sagar (+91 8770862325) under false pretext is still unresolved. Requesting refund and strict action against the agent. Ticket: 500007902909
-
Punjab National Bank (@pnbindia) reported@TusharMond31381 @Paytmcare Dear Tushar, We regret the inconvenience caused. We request you to please contact our Customer Care Center at 1800 1800 / 1800 2021 (toll-free) for immediate assistance regarding the matter. Regards, Team PNB
-
sy (@ShekharYadavB) reported@Paytmcare hey i am wondering, paytm payment gateway is onboarding new merchant ? I want for mt ecom website
-
Kuldeep Singh (@deep001z) reported@Paytmcare I didn't get service and now this responsibility of a bus service provider okay this is very good scheme you are playing
-
Air India (@airindia) reported@ADVJITENDER @Paytm Dear Mr. Mehta, we would like to apprise you that you are eligible for a full refund. Kindly connect with your travel agency to claim the refund, and they may reach out to the Air India Sales Team for any required support. We hope this information is helpful.
-
Thakur Saab (@Thakurxsfe) reported@Paytm Dear Paytm Support, This is regarding my flight ticket booking (PNR: 14N04D). I have already received official confirmation from the airline that my ticket has been refunded from their side, and the amount is to be credited within 15 working days. However, despite this confirmation, I have still not received the refund in my account, which clearly indicates unnecessary delay from Paytm’s end. I want to make it very clear: - The airline has already processed the refund. - Any further delay is solely due to Paytm. - I have been following up for days but have received no proper resolution. If my refund is not credited immediately, I will be forced to: - File a complaint on Consumer Forum (NCH) - Escalate this issue on social media tagging Paytm - Take legal action for harassment and delay Kindly treat this as urgent and process my refund without any further excuses. I expect a resolution within 24 hours. Yash Chauhan
-
Satavahana (@bokkabosanam) reportedHello @paytmbankcare @Paytmcare please help me to reedem my fd. It’s showing error