Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Transactions (25%)
• Login (14%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

City	Problem Type	Report Time
Kolkata	Withdrawals	5 days ago
Cochin	Transactions	9 days ago
Shillong	Mobile App	15 days ago
Pune	Withdrawals	25 days ago
Chhindwāra	Transactions	1 month ago
Noida	Transactions	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashutosh Rautela (@Ashutosh_GPRO) reported 11 minutes ago

  @Paytmcare Hi. Sharing the order Id here. 27438635715 PNR: GBTGXP Please help in getting my refund back. @flyspicejet Is shameless. Not picking up calls and not responding to emails

• 
  Suryoday Small Finance Bank (@SuryodayBank) reported 14 minutes ago

  @KartikSarap @Paytm @PaytmMoney Dear Customer, Our concerned team is working on your query.

• 
  Harsh A Notariya (@harsh_notariya) reported 14 minutes ago

  Wtf @Paytmcare @Paytm There is no way to contact a human for customer support? Your AI raised a ticket, which promised a reply from an agent in 6 hours, but there was no reply for more than 24 hours. Your customer care number is unreachable Please reach out to resolve my query asap

• 
  _bhupsa (@bhupsa011) reported 16 minutes ago

  While accepting a UPI mandate to block funds for an IPO, how can an investor verify which application/bid it relates to? If this isn’t clearly visible, could this be a potential control gap? @PhonePe @Paytm @GooglePay

• 
  Anurag Kushwaha (@ianuraagkush) reported 18 minutes ago

  @Paytmcare Also let me connect to customer service on call.

• 
  Wasim (@wasim_sayy) reported 19 minutes ago

  Option 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3

• 
  Vaibhav Garg (@vaibhavthegarg) reported 24 minutes ago

  @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

• 
  𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported 26 minutes ago

  @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

• 
  BHASKAR TRIPATHI (@bhaskar_bhasku) reported 27 minutes ago

  @Paytm @flyspicejet My flight booked through paytm for 25th August 2025 SG-476 from Delhi to Mumbai was cancelled at last moment but i received no refund till now, can you help out PNR: WYPJ3S. @Paytm support ticket number 27401829554

• 
  godisgreat (@Pavankalya56718) reported 29 minutes ago

  @Paytmcare i have paid my postpaid bill through your customer support executive link after settlement still it is reflecting in my cibil .

• 
  ಅಭಿಷೇಕ್ Abhishek (@Abhishekf1) reported 32 minutes ago

  @Paytm @Paytmcare My payment is pending since 24 hours. Kindly DM me to resolve this. Your customer service is not responding other than standard AI generated replies

• 
  Amit Kumar Tiwari (@amit_world02) reported 34 minutes ago

  @Paytm @Paytmcare I want transaction details of my past transaction which I did between end of 2021 to 2023.. could you please help?

• 
  Adil Faizi (@adeel9026) reported 34 minutes ago

  @PaytmCare You are completely dodging the core issues: 1. Misleading UX: Why display a targeted "Get assured ₹50 cashback" banner on an active user's checkout screen if they are algorithmically ineligible? That is classic deceptive design (Dark Pattern).

• 
  Wasim (@wasim_sayy) reported 36 minutes ago

  PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure. 1/3

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 37 minutes ago

  Since 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,

• 
  Utkersh Shukla (@UtkershShu74326) reported 37 minutes ago

  @paytm my phone got stolen and the thief has setup new paytm upi and changed my upi pin and done the transaction worth rs 94,999 I have also lodged a cyber crime complaint when I login to paytm in my device it is showing no active session but he is actively trying to do payments

• 
  Plain MBBS 🩺 (@Streptococci98) reported 38 minutes ago

  @Paytmcare @kunalku04394536 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

• 
  AVK🤩 (@ajitvarma94) reported 42 minutes ago

  @Paytmcare No it is not pending from my bank end now, seems there is some issue from paytm end which caused the failure, whatever it is the refund is struck at paytm end can you help me process it quickly.

• 
  Plain MBBS 🩺 (@Streptococci98) reported 43 minutes ago

  Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled from Kotak Ac. Such poor handling very bad service @Paytmcare @KotakCares

• 
  Vaibhav Garg (@vaibhavthegarg) reported 43 minutes ago

  Bookg ID- 27512648627 Please refund my ATP charges. My ticket are not processed. I even not landed to IRCTC page then how can you deduct these charges. Please issue full refund. Else I need to go to legal help @Paytmcare @Paytm @vijayshekhar please issue full refund & stop this

• 
  Lalit (@iamlalit19) reported 44 minutes ago

  @MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing

• 
  Aquarius Cricket Astrology 🏏 (@AJ_Predicts) reported 46 minutes ago

  I am frustrated with you customer support i requested 5 times to your customer service to fully deactivate my Paytm Business Sound Box But after registering my request nothing happens no calls from your engineer and my ticket closes without deactivation. @Paytmcare

• 
  StriKeR (@MassStrikeR) reported 51 minutes ago

  Hi @Paytm Yesterday purchased Valorant Points voucher but the code is incorrect or unable to redeem. Could you please kindly process the refund? The money stuck and unable to contact to customer care as only your chatbot replies. #paytmservice #paytmvalorantpoints

• 
  s ahmed (@shakil_99) reported 52 minutes ago

  @Paytm @Paytmcare After switching to a new device my same phone number couldn't be verified. Despite of every settings are correct I could not even log in to my account since last 8 days. Please raise a ticket and resolve my problem

• 
  Ashwini Kumar 🇮🇳 (@techguruashwin) reported 52 minutes ago

  @Paytmcare Received the refund yesterday thnx for help

• 
  furqan ahmad (@FurqanFahmad) reported 52 minutes ago

  @Paytmcare @Paytm device environment not correct after doing all possible solutions. Please help me to reach out from this error.

• 
  Shubham Basant Golyan (@imsgolyan) reported 58 minutes ago

  @Paytmcare four months already passed how many months more you gonna take.... do you want that we escalate to RBI for this issue

• 
  v@! (@vaisays) reported 59 minutes ago

  @Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working

• 
  Braj Writes (@braj_ki) reported 1 hour ago

  @Paytm @Paytmcare I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details and the driver’s name, but not his complete contact number. Please help me connect with the driver. 🙏

• 
  Parampreet Singh (@paramprreet) reported 1 hour ago

  @Paytm @Paytmcare could you please give an update to your app to allow override having anydesk app or any other app at risk of owner to install and run. Your recent update is not letting me access your app unless I delete some other app. Pls let it bypass with warning.