Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 9 days ago |
|
Chhindwāra
|
Mobile App | 15 days ago |
|
Jaipur
|
Mobile App | 18 days ago |
|
New Delhi
|
Mobile App | 23 days ago |
|
Yamunānagar
|
Website | 25 days ago |
|
Mumbai
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Pushpendra (@ojasgabbar20) reported@Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.
-
Vaibhav Sharma (@VaibhavSha93481) reportedIt has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing
-
Nitesh tiwari (@sanatan1011) reportedDear @Paytmcare I am unable to access my Paytm account since last week due to “Access Denied” issue. My wallet balance is also stuck, and despite multiple emails, I haven’t received any response yet. Please resolve this issue urgently. This is causing serious inconvenience.
-
Kunal Chaudhary (@kchaudhary583) reported@Paytmcare @PaytmCheckin My ticket Id 200011682166 raised on paytm help is still pending and no refund or cancellation has been placed. Kindly cancel the tickets as @airindia with PNR 9K36IK has cancelled my flight return journey
-
Prateek Bajpai (@themusicaldude) reported@Paytmcare @Paytm How IDIOT is your support team that they are taking forever to simply unblock my registered Paytm number? First you blocked my number without any communication or reasoning went not you're not even replying to me😡 It's been more than 72 hours.. NO RESPONSE
-
Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.
-
Narutoversetobi (@narutoversetobi) reported@Paytmcare you guys have the worst chat support ever... 1 reply in a day?
-
Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.
-
Maz Haque (@MazHaque2) reported@Paytm @Paytmcare @PaytmBank need to get a cancelled cheque from my paytm app but not able to. Please help with the procedure.
-
Foger Rederer (@RubberBullet2) reported@PriyankkaChand @Paytmcare They have no clue about it. Been facing the same issue since May 17th and still can't get in.
-
Foger Rederer (@RubberBullet2) reported@Paytmcare Help me too. I'm struggling here like many others with no access to my account.
-
Karankashyap (@_Angryfilmmaker) reported@Razorpay , @gocashfree Payments, and @Paytm are three payment gateways that seem to have no understanding of their own compliance requirements or the laws they claim to follow. They ask creators and businesses for certificates and licenses that literally do not exist. In my case, they requested documents that aren't relevant to my business model. I even showed them websites and apps, including adult content platforms, that already have their payment gateways activated, despite having no visible refund policy, no proper registered address, and missing several basic compliance elements. Yet for genuine creators and startups, they create unnecessary hurdles by demanding imaginary documents like Digital License or Copyright License Certificates, certificates that do not officially exist anywhere in the world in the way they describe them. The real issue is that people sitting in decision-making positions often have very little understanding of digital businesses, content licensing, or creator ecosystems. I am already using another payment gateway successfully, but my experience with these platforms has been extremely disappointing and frustrating. #paymentgateways #indialaw trying to attach a video in the comments section. I am not going to let this issue go quietly.
-
Ajay Kumar (@kasnia_Ajay30) reported@Paytmcare Is it your service? Worst mistake that for booking a air ticket I used Paytm. For just one GST invoice, how may times I have to raise a help ticket...@PaytmCheckin @vijayshekhar
-
𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reportedWorst Service provider company @Paytm and @JioCare
-
Suraj (@SurajMakwana7) reported@Paytm As per offer on paytm application i am eligible for cash voucher but not received voucher since last 3-5 days . Raised query but did not get satisfactory response. Also not able to find customer complaint email id of paytm. Ticket 200011707947
-
Xavier PRabhu (@xavierprabhu) reported@Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.
-
Reddy (@iam_Rah12627) reported@IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..
-
Makar 🐋 (@MAKARDHWAJ) reportedDear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.
-
Raghav sharma (@Raghav_545) reported@Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.
-
praff (@praffqrbj) reported@Paytmcare I switched my phones, and since then my UPI Lite is not working, I already raised a complained ticket in the help and support section , but no help. My money is stuck there and I cannot use it Ticket - 200011627484
-
Zetarium (@farhan_aahmad) reported@Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm
-
Satyabrata Ray (@SatyabrataRay15) reported@Paytm My Paytm account bearing mobile no 7008217083 still shows account access denied due to mobile no blocked for the past 8 days.I tried to contact Paytm and @Paytmcare and told that it will be resolved in 3-5 days but still not solved.Kindly solve the issue quickly.
-
C R Sankar (@sankar_cr) reported@Paytmcare iPhone 15, iOS 26.5 (23F77), PayTm v10.80.0 The App just closes just like that, i tried updating app and its same while teying to go to help & support to write support or trying to make payment. Less than min it will close.
-
@Anu (@anutechie3) reported@Paytmcare @Paytmcare how long will u take to fix a issue... I am not able to delete my bank account.. whats wrong with your app... Nor able to do any transaction...
-
Raj (@RajpawanT) reported@Paytmcare every time I got notification from paytm postpaid is start but every time rejected poor service
-
ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported@Paytm can I request to help out
-
C R Sankar (@sankar_cr) reported@Paytmcare Hi Prashanth The app is getting closed every time, IOS updated, App updated still same problem
-
Anushree Thatte (@anushreethatte) reported@Paytmcare @Paytm you think you can extort customers with free air ticket cancellation policy and then ghost them with no number to contact you when their refund is delayed? Your AI assistant is ****. I have no way to ensure refund. You guys need to be shut.
-
Shadab Niazi (@ShadabNiazi7) reported@Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.
-
Pushpendra (@ojasgabbar20) reported@BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.