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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (75%)
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Login (13%)
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Transfer (13%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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AB
(@AnupBhandari31) reported
How @Paytm manipulate customer @Paytmcare A thread 1/4 I am a very old customer of Paytm and have been using its Soundbox service for a long time. Initially, my plan was ₹49 per month, but it was later increased to ₹99 without my knowledge.
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Prince Singh
(@prince_sin6216) reported
Despite multiple DMs, emails, and complaints since July 23, @Paytm still hasn’t resolved my fraudulent Soundbox issue. I was promised lifetime free service by their agent in 2022. Now I’m being harassed for ₹1998 for a device I never used after fraud! #ConsumerRights #PaytmFraud
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BUDDHADEV GHOSH
(@Buddho99) reported
@Paytmcare Still not resolved my problem paytm team already over 1.5 months
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Michael Scott
(@funnyrambler1) reported
@vijayshekhar Sir you have been an inspiration to me for more than a decade. But you need to admit there's a huge problem with ur ****. Paytm Business app and services suck big time. How do u expect to compete with Gpay & Phonepe? Have caused great stress to me @Paytmcare @Paytm
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HARSHIT SINGH
(@HARSHIT78643706) reported
@Paytmcare I'm waiting Since 1.5 month for your. Reply. I hope you will solve my my problem regarding Autopay in this birth.....
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Rahul
(@mainhoonraool) reported
4/ Now if that used box goes faulty this month itself, I still have to pay ₹99 again? How’s that fair? @Paytm @Paytmcare @PaytmBusiness 5/ This is not an upgrade. This feels like milking the customer for basic service. We trusted Paytm for ease. Not this recurring chaos.
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Jarvis
(@Jarvis364453133) reported
@Paytmcare i am uanble to use upi lite. App says first disable upi lite from previous ios device. That device is dead now. How can i re access my upi lite. Please help
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🇮🇳 𝕄𝔸ℍ𝔸𝕂𝔸𝕃 𝔹ℍ𝔸𝕀ℝ𝔸𝕍 🇮🇳
(@sanatanitheking) reported
@Paytmcare To all small business owners: Do NOT use @PaytmBusiness. They offer zero support, hide behind "confidentiality," and leave issues unresolved for weeks. Re-KYC doesn’t work, escalations go nowhere, and you’re left helpless. I’ve closed my business with them. You should too.
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Prince Singh
(@prince_sin6216) reported
@vijayshekhar @vijayshekhar Sir, I’ve been a victim of Soundbox fraud since 2022. I never received any device knowingly. Still, I’m being forced to pay ₹1998 for deactivation. Despite proof & multiple complaints, @Paytm has stopped responding. Please help. 🙏 #PaytmFraud #ConsumerRights
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Prince Singh
(@prince_sin6216) reported
Since then, I’ve been fighting to get it deactivated. Now in 2025, @Paytm is asking me to pay ₹1998 as “penalty” — for a device I never used and don’t even have! I’ve shared screenshots, call recordings, and registered multiple complaints via app, DM, and NCH. No help. 👇
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Lal Saheb
(@LalSahebbind) reported
Paytm business ki soundbox service These are of very poor quality. They lure you with less money in the beginning and then increase the charges later. @Paytmcare @Paytm @vijayshekhar
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SatyamGifts
(@SatyamGifts) reported
@AmitSachhar2451 @Paytmcare @PaytmBusiness I too Want To Give them Legal Notice regarding KYC Plz Help me Fight The Scam Company
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yogesh kaushik
(@Yogesh_Kaushik2) reported
@vijayshekhar @Paytmcare @Paytm I booked a bus for my elderly parents via Paytm. The driver left the bus mid-route without any info. They’ve been stranded for over an hour! No support, no alternate arrangement. This is unacceptable. Need urgent help! Order ID: [25671529927]
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Michael Scott
(@funnyrambler1) reported
@Paytmcare Nah man, I am done with you guys. Have already moved to @GooglePayIndia. Haven't even started using your app yet and am already facing so many issues. Can't imagine what would be in the store for me. Delayed settlements? Bank change issues? Login issues? Manage staff issues?
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Prince Singh
(@prince_sin6216) reported
@vijayshekhar Sir, I’ve been a victim of Soundbox fraud since 2022. I never received any device knowingly. Still, I’m being forced to pay ₹1998 for deactivation. Despite proof & multiple complaints, @Paytm has stopped responding. Please help. 🙏 #PaytmFraud #ConsumerRights
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Banana Peel🍌
(@tangdi_kabab) reported
@Paytmcare @Paytm Biggest fraud I've ever noticed 1) No way to talk to customer care, it routes to Paytm App Help 2) Paytm App help section has predicided menu, no way to raise a ticket. It is as if, they are help us as per their own wise. This company was Golden Goose once.
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Vikram Singh Meena
(@VikramSingh156) reported
@Paytmcare I have submitted a request under ticket number 5112791566, but unfortunately, the issue persists.
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Banana Peel🍌
(@tangdi_kabab) reported
@Paytmcare @Paytm Biggest fraud I've ever noticed 1) No way to talk to customer care, it routes to Paytm App Help 2) Paytm App help section has predicided menu, no way to raise a ticket. It's as if, they help us as per their own wish. This company was Golden Goose once
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yogesh kaushik
(@Yogesh_Kaushik2) reported
@Paytm @Paytmcare @vijayshekhar I booked a bus for my elderly parents via Paytm. The driver left the bus mid-route without any info. They’ve been stranded for over an hour! No support, no alternate arrangement. This is unacceptable. Need urgent help! Order ID: [25671529927]
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Rahul walia
(@iamAhluwalia36) reported
@Paytm @Paytmcare I bought a Paytm Soundbox for my shop last year & asked your agent to deactivate it. He took it, but it’s still active & charging me for no reason! Customer care didn’t help. Many merchants face this issue. Stop this fraud, deactivate my soundbox
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Rahul
(@mainhoonraool) reported
What's wrong with you, Paytm? @Paytm @Paytmcare @PaytmBusiness 1/ I was on a 0 rental plan on my paytm soundbox. Cool, no problem. Then y’all increased it to ₹49. I was like, okay… maybe inflation?
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Astronaut Wale Baba 👨🚀
(@AstronautBaba) reported
@Paytm @Paytmcare need help
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Dheerendra rathore
(@rathoredk87) reported
@Paytmcare very poor service Paytm
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middleclasspilot
(@daks_reaper) reported
@Paytmcare is there a way of resolving issues other than talking to the bot with pre recorded message?
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Dhruv
(@dhruv65847) reported
@Paytm Paytm is not concerned about its customers. Paytm hasn't solved my problem yet from their end. It looks like I'll have to switch to another app.
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Rajesh R
(@r_r14061996) reported
@Paytmcare very poor service
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Dhruv
(@dhruv65847) reported
@Paytm @vijayshekhar I am unable to create a new account on Paytm.I am getting an error message that says to try again after 30 days due to multiple attempts.When I asked Paytm for help, they completely refused to assist me. I did not expect this kind of behavior from Paytm.
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yogesh kaushik
(@Yogesh_Kaushik2) reported
@Paytm @Paytmcare @vijayshekhar I booked a bus for my elderly parents via Paytm. The driver left the bus mid-route without any info. They’ve been stranded for over an hour! No support, no alternate arrangement. This is unacceptable. Need urgent help! Order ID: [25671529927]
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Balaji Wanve
(@BalajiWanve) reported
@Paytmcare I am using Paytm for business app since last one year recently there was issue with my QR code scanner and sound box Regarding same I have raised many tickets my soundbox was replaced but still I am not able to scan QR code I have raised many tickets regarding issue
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Prince Singh
(@prince_sin6216) reported
It’s been 1+ week of mental harassment, fraud, and ignorance from @Paytm. Promised “lifetime free” Soundbox, now asking ₹1998 for deactivation. Despite not using it & giving proof — no response. No call. No help. I’m ready for legal action. @Cyberdost @RBI #PaytmFraud