Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/21/2026 14:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • babu_zilla NIRANJAN BABU ZILLA (@babu_zilla) reported

    Hi @Paytmcare I no longer want use paytmsound box service, I am trying to cancel it, since last three days.. How to cancel the soundbox service.

  • mansoorali_23 Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, State of Mahārāshtra

    For a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.

  • sachinji12 Sachin Sharma (@sachinji12) reported

    @vijayshekhar @vijayshekhar paytm customers not able to do complain as you have not allign customers support team...how customers will sustain with paytm company. @Paytmcare

  • Gurdeep75683941 Gurdeep Kaur (@Gurdeep75683941) reported

    @Paytm I paid BSNL Landline Fth Bill this Number 1812993731 Bill paid Successfully But Not Confirmation massage Resived in 2hours Please Solve Problem

  • DrAnuragGupta17 Dr Anurag Gupta (@DrAnuragGupta17) reported

    @logobuzzz @Paytmcare @Paytm I'm facing same problem from 4 months my all payments are in my Paytm payment Bank account I'm so much disturbed no one understand how can I live

  • ashishpahwa7 Ashish Pahwa (@ashishpahwa7) reported

    @Paytm please share an email ID where I can register a complaint and get a serious response? Your in app ticketing service is the most useless thing in the world!

  • VivekTh48223706 Vivek Thakur (@VivekTh48223706) reported

    @Paytm Mera account block hua h help me

  • RatnaGopal1 RatnaGopal (@RatnaGopal1) reported

    @Paytm @Paytmcare frustrated for way Paytm is complacent to resolve a small issue. When opens Paytm app (using for several years) there was problem in logging in. I removed app and reinstalled on iPhone 13. Login/ sign up buttons were together.

  • ManuReddy148 Manu (@ManuReddy148) reported

    @JayminSOfficial @Paytm Paytm payments bank is also there....never found any problem with it....may I know any reason to switch Or stick to Paytm payments bank

  • CaGambali Jagadesh Gambali (@CaGambali) reported

    @Paytmcare Even after 20 days resolution to my concern not at done from the Paytm customer care..I am faced one of the worst customer care support from @Paytmcare

  • hansraj_singh_ Aashu Singh (@hansraj_singh_) reported

    @Paytmcare My Ticket I'd is 3273823568, My account is blocked and i have sended all the I'd proofs paytm chat support told me to wait 4 hrs there is approx 12 hrs passed no resolution. Please unblock my account on urgent bases.#Paytm #UPI @vijayshekhar

  • LaheraShrusti shrusti lahera (@LaheraShrusti) reported

    @Paytm I have been facing too much problem with Paytm and charging me money which I don’t know where it is and even you don’t know where it is. When ever I ask to speak to a manager they say that they don’t have a manager and never did any investigation that was needed.

  • Abhay2Gandhi Abhay Gandhi (@Abhay2Gandhi) reported

    @Paytm Bot: We have raised a ticket with id 3248899328 for your issue. We are working on resolving your issue and we will respond within 4 hours. You will receive a notification as soon as we respond to your issue. Repetitive reminder and chat no out come even after 3 months

  • Paytm071 Customer Support (@Paytm071) reported

    @Rstevenson1357 @Paytm Paytm Postpaid customer service call me, 08100679393

  • sachinji12 Sachin Sharma (@sachinji12) reported

    @Paytmcare Hi @Paytmcare @vijayshekhar - I want to remove paytm postpaid in my Paytm app but there no option also you provide any customer support number..required support to remove paytm postpaid ...otherwise I will to remove paytm app .kindly look into it

  • suvammaity4 suvam maity (@suvammaity4) reported

    @Paytm Ghatiya service your customers care

  • niranjanmpatel Niranjan Patel (@niranjanmpatel) reported

    @Paytmcare I am following up with customer care for more than a month regarding incorrect deduction from my fastag wallet. With solving my issue they have closed my tickets 2 times. If you care for your customers look into the issue on priority. Ticket# 3268671821, 3261290825

  • Sunnyroksta Sunny (@Sunnyroksta) reported

    @Paytmcare worst response from paytm i did a txn about 50k still it's in pending my life got stucked becuz of this pending txn worst service

  • gkrish109 Gopalakrishnan (@gkrish109) reported

    @Paytm Worst customer service..Don't use paytm

  • DrAnuragGupta17 Dr Anurag Gupta (@DrAnuragGupta17) reported

    @ganapati9999 @Paytm Yes brother you are right I am also sending all the documents but Paytm just say send documents again and again also Paytm coustomer care say please send one last time one more time but account is blocked as it is actually Paytm block coustomer money than disappear from market

  • Fellena5 Fellena (@Fellena5) reported

    @VivekTh48223706 @Paytm Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day

  • pratheesh_ps Pratheesh (@pratheesh_ps) reported

    @Paytmcare I will like to let you know that your customer care service is pathetic & I am not sure if even exists or not.. You can't resolve a simple issue by yourself but you have all the time in the world to keep calling & bullying me every day for 3 weeks...

  • sasalstevedish sunnyy manchanda (@sasalstevedish) reported

    @Paytmcare fake offers fraud by paytm no customer care response, loan amount not disbursed. No response from lending company @AdityaBirlaGrp continuously mailing, calling but no response.

  • mansoorali_23 Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare I've received a certain amount from UPI: payouts@paytm Is this genuine? Please help. Shared details on DM.

  • ChetanT07944809 Chetan Thakur (@ChetanT07944809) reported

    @Paytmcare Paytm no. Sent on your DM .kindly check and resolve my issue as soon as possible. As I am going through frustration because of this call by recovery agents

  • varun_snyper Varun Kumar (@varun_snyper) reported

    @Paytmcare @Paytm had a Dm conversation.. just been a bad experience and denial of any support and not understanding… Paytm is #cheating #fraud

  • NTIoCEr BnManChan (@NTIoCEr) reported

    @Paytmcare @Paytm @paytmbankcare WHY IS NOONE RESPONDING TO ME? YOU SAID YOU WOULD DM ME TO ADDRESS OUR ISSUE BUT NOONE HAS AND NOONE IS RESPONDING. DISGRACEFUL

  • capanigrahi1984 Manoja Panigrahi (@capanigrahi1984) reported

    Requesting @SUNDIRECTIndia @indane_gas @Paytmcare to help in reversing the transactions, which were not made by me but by some fraudsters who hacked my Simpl account and transferred money from my Simpl account.

  • LaheraShrusti shrusti lahera (@LaheraShrusti) reported

    @Paytm Help me solve the problem coz I’m not going to pay the money as I have not used it and don’t even know where it is. Because I’m not going to pay any amount which I did not use. Please do the needful.

  • logobuzzz Logo Buzz (@logobuzzz) reported

    Hello @Paytmcare my paytm account has been blocked without any reason and I'm not able to unblock it for the last 6 month. Whenever I reach to the customer care they just open an case ID and after 2-3 days it's getting closed without resolving the issue! Kindly respond @Paytm