1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Agra Mobile App 11 days ago
Chhindwāra Mobile App 17 days ago
Jaipur Mobile App 21 days ago
New Delhi Mobile App 26 days ago
Yamunānagar Website 28 days ago
Mumbai Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShabbirAkhtar06
    Shabbir Akhtar (@ShabbirAkhtar06) reported

    @AkasaAir The payment was done from Paytm portal and their chat support is a bot. It just freezes and has no response @Paytm ticket #200011758725

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare Dihvijay, i see your team is giving same rebuttal to everyone. It's a huge inconvenience when the customers rely on Paytm for their everyday usage. When would the issue be resolved??

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytmcare @Paytm @PaytmMoneyCare As a booking platform, Paytm also holds responsibility for customer safety and service accountability. The negligence and lack of response from both Bharathi Travels and Paytm are unacceptable.

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.

  • SatyabrataRay15
    Satyabrata Ray (@SatyabrataRay15) reported

    @Paytmcare Now it is opening .Thank you but kindly tell me what was the issue that made my number blocked.

  • ritik_trar
    Ritik Trar (@ritik_trar) reported

    So he is unable to access the account. Could @Paytm @Paytmcare and @abcapital support please guide on how he can pay the pending last EMI and update his registered mobile number? He wants to clear the dues and avoid any issues. #Paytm #ABFL #LoanSupport

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir

  • ritik_trar
    Ritik Trar (@ritik_trar) reported

    @Paytmcare @abcapital Need help. My friend had taken an ABFL loan through Paytm. The last EMI was not auto-debited from his bank account, and now he wants to make the payment manually. However, the mobile number registered with the loan account has been closed, (1/2)

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @Paytmcare @IndiGo6E look what @Paytmcare team is saying, Its pending from Indigo Airlines. Kindly solve this issue and give me an update on my case.

  • JajuSomesh
    Somesh Jaju (@JajuSomesh) reported

    @Paytmcare @Paytmcare My Paytm Business settlement from 30 May is on temporary hold. No response from support yet. Please help resolve this issue. #PaytmBusiness

  • Soja_vro
    nickkk.base.eth (@Soja_vro) reported

    . @Paytmcare I am unable to make payment through my paytm upi. is it down?

  • hotair8914
    Kamlesh Sharma (@hotair8914) reported

    @Paytmcare @Paytm you're the worst service provider ever. I had a coupon of flat 50 cashback on swiggy payment and after payment received a voucher. Wtf this is. I need my cashback in account. Payment id 206773440971

  • RainaRa49346818
    Sk Ranjiith (@RainaRa49346818) reported

    @Paytmcare It is almost 8 days blocking my account and there is no customer support and whenever I ask we will update shortly like tell you ...but problem not solved ..now how much time you want to resolve this issue.Already 8 day finished

  • sauxabh
    Saurabh Singh (@sauxabh) reported

    Hi @Paytmcare, I made a transaction which is showing as successful from my side, but the receiver has still not received the amount. Kindly help me check the status and resolve this issue at the earliest.

  • RajpawanT
    Raj (@RajpawanT) reported

    @Paytm cash back missing and postpaid service is worst not even old customer not get his limit

  • ShadabNiazi7
    Shadab Niazi (@ShadabNiazi7) reported

    @Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.

  • 333_mahesh
    MAHESH PATEL (@333_mahesh) reported

    @Paytmcare your site has crashed and some of the portions are unable to open. What is this nonsense going on. Have you crashed indefinitely and r you going out of business. My invested money is not being accessed to on your site. R u finished or in the process. Iam anxious

  • sunilbxnoi
    CJP_2029 (@sunilbxnoi) reported

    @PaytmBusiness @vijayshekhar @Paytmcare It feels like there is no dedicated team available to properly listen to customer issues and resolve them. I request you to please review my case seriously and provide a proper resolution as soon as possible.

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @PaytmCare, I booked an flight ticket by Paytm for 2 ticket I cancelled the ticket for 1 ticket Mohd Ebad, Split PNR: WYI4KT and already processed the refund from their end. However, the Paytm app is still showing the status as 'Still Working'. Ticket ID: 200011664664.

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.

  • akgupta9555
    Amit Gupta (@akgupta9555) reported

    Hello, @Paytm @Paytmcare Could you please provide faster resolution on Ticket no. 200011770019 regarding refund issue of flight cancellations. Airlines already released payment from their side.

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.

  • NRamakrishna00
    RAMAKRISHNA NAMALA (@NRamakrishna00) reported

    @Paytm what problem is it going to solve, we can simply send 5000 to their account as pocket money ryt?

  • Dharmendra_1718
    Dharmendra Meena (@Dharmendra_1718) reported

    @Paytm this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate this my problem

  • MODIfiedSree
    MODIfied Sree (@MODIfiedSree) reported

    @PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare has my login issue been resolved??

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare my bank account has been debited with an amount that I can't trace because I can't login to Paytm. What's going on??

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytmcare @anutechie3 same with me , Your health support is not supporting

  • Abhi_9131
    Abhi's🤗 (@Abhi_9131) reported

    Fraud Alert! I made a payment via @Paytm for a product, but the seller scammed me and sent a completely different/fake item. I have all the proofs (chat, unboxing video, receipts). @PaytmCare please help me stop this payment or take action against this fraud account! #Paytm