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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

CityProblem TypeReport Time
Hyderabad Login 13 days ago
Dārjiling Transactions 20 days ago
Bengaluru Mobile App 29 days ago
Ahmedabad Withdrawals 1 month ago
Alīgarh Transactions 1 month ago
Qādiān Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ProsenjitDeb13
    Prosenjit Deb (@ProsenjitDeb13) reported

    @vijayshekhar @Paytm your sale representatives are thief. Dont use paytm just looting customer hard earned money.

  • sanguu_speaks
    ಎಡೆದೊರೆ ನಾಡಿನವ (@sanguu_speaks) reported

    @Paytm customer service is a hellhole!! 😑

  • Abhishe96549233
    Chanoo (@Abhishe96549233) reported

    They will make you wait 15 days saying it will be resolved and then they want help with resolution and will neither reply to your message and the tickets to will be closed giving irrelevant reasons. Prefer @PhonePe @Paytm but avoid using @MobiKwik guys

  • IAmMishraJi1992
    Ashu (@IAmMishraJi1992) reported

    @Paytmcare I am neither able to DM you or access the message that you have sent me. Need help ASAP. Why can't you simply credit my acc with Rs 50 cashback. It's so simple.

  • ManishKhade14
    Manish khade (@ManishKhade14) reported

    @Paytm @paytmbankcare I’m trying to access my existing Paytm Payments Bank account after a ikd days, but it’s not opening. What’s the issue? Is there a technical glitch or is it related to the recent RBI guidelines? Please assist. #Paytm #PaytmPaymentsBank #Help

  • dramakrishnan2
    ramvj (@dramakrishnan2) reported

    @Paytmcare My account temporary block please kindly unblock my account as soon as possible

  • Sanjeevkulhari8
    Sanjeev Kulhari (@Sanjeevkulhari8) reported

    @motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.

  • abhya_15
    Abhishek S (@abhya_15) reported

    @Paytmcare @PaytmBank nobody is responding. still receiving the annoying messages I guess nobody except @vijayshekhar could help me here

  • razor_2005
    RAZOR (@razor_2005) reported

    My money is stuck in Paytm Payments Bank after RBI licence cancellation. Cannot login via Paytm app or Paytm Payments Bank app. Unable to transfer funds to any UPI or bank account. No clear update from @Paytm @Paytmcare @PaytmBank Need urgent clarification.

  • G22239927101
    Ganesh sai santosh (@G22239927101) reported

    This kind of harassment is uncalled for, and I don't want any part of it. Please look into this issue @Paytmcare @Paytm @hydcitypolice

  • Lavkush_vishwak
    Lavkush Vishwa (@Lavkush_vishwak) reported

    @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

  • KhoslaAbhimanyu
    Abhimanyu Khosla (@KhoslaAbhimanyu) reported

    @Paytmcare I transferred Rs 500 to UPI and instead of credit the remaining balance too vanished. Ticket No: #200011174671 was raised on April 1, till now only automated response or false information that issue has been resolved. Please expedite.

  • whonawazdanish
    Nawaz Danish (@whonawazdanish) reported

    @NPCI_BHIM Thanks for resolving the issue but I will never recommend anyone to use BHIM, Instead of BHIM, I will go with @Paytm or @GooglePayIndia

  • Yashagg14185775
    Yash aggarwal (@Yashagg14185775) reported

    @Paytmcare Sir my problem is why your team does not reply to the mail.

  • heyadarsha
    Adarsh (@heyadarsha) reported

    @Paytmcare Ticket ID 200011268198 closed without proper resolution. Kindly help ASAP. @vijayshekhar being a great admirer & a long term user, it hurts seeing the emotional connect and customer support falling out. I hope it rises up.

  • ShivaSh89378519
    Shivaa 🐎 (@ShivaSh89378519) reported

    @Paytmcare @rashid_levant We r using business services. Is there any problems in business services of shutdowning the app.

  • HemangPatiltwit
    Hemang Patil (@HemangPatiltwit) reported

    Hey @Paytm @Paytmcare Unable to login to my Paytm account for the last 1 week. It constantly says Verification Failed and there is no proper customer care or support option available. Tried everything already. Need urgent help to access my account. #Paytm #PaytmSupport

  • ShekharYadavB
    sy (@ShekharYadavB) reported

    @Paytmcare hey i am wondering, paytm payment gateway is onboarding new merchant ? I want for mt ecom website

  • pranjal795
    Pranjal Agrawal (@pranjal795) reported

    @Paytm @PaytmBusiness Ticket No: 500007902909 Engineer visit was promised within 72 hours, but no one has visited yet. Today is 24 April. POS not working since months + QR also not available in app. Facing serious financial loss. Kindly escalate and resolve immediately.

  • AyushSharm47996
    Ayush Sharma (@AyushSharm47996) reported

    @Paytmcare @Paytm @TheOfficialSBI Mains aaj raat 12 bje ek recharge kiya tha paytm se mera recharge failed ho gya but payment deducted ho gya... When i try to raise a ticket and call paytm help support he can't help me anymore and even not a complain is raised..#worstapp

  • ProsenjitDeb13
    Prosenjit Deb (@ProsenjitDeb13) reported

    @vijayshekhar @Paytm your sale representatives are thief. Dont use paytm just looting customer hard earned money.

  • i_mohit6
    Mohit Choudhary (@i_mohit6) reported

    @Paytmcare Dear Paytm Support Team, I am writing to report a persistent "Access Denied" error on the Paytm app that is preventing me from logging in with any mobile number. The exact error message is: "Apologies for the inconvenience but we are currently unable to process logins

  • Mkrmayank1
    MKR (@Mkrmayank1) reported

    @Paytmcare I have been facing the same glitch for the past 4 days.

  • RamKolariya
    Ramkishor Kolariya (@RamKolariya) reported

    @Paytmcare My name is Ram Kishore, the soundbox device in my shop is not working since many days, paytm executive not responding. First complaint on 21st Aug, ticket number 500007925714, this ticket was closed with any response or intimation. Complaint not resolved. Pathetic

  • pranjal795
    Pranjal Agrawal (@pranjal795) reported

    @Paytm @PaytmBusiness Ticket No: 500007902909 72 hours timeline crossed but no engineer visit yet. POS machine not working + no QR in app. Already ₹3000 taken by agent Vishnu Sagar. Facing continuous financial loss. If not resolved urgently, I will escalate to consumer forum.

  • IamManishMall
    Manish Kumar Mall (@IamManishMall) reported

    @Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.

  • Ameerkhan1868
    Ameer khan bhutta (@Ameerkhan1868) reported

    @Paytmcare Please deactivate my Paytm Business account and remove/unlink my PAN & Aadhaar. Old business closed, need to register new account. Urgent help required. #PaytmBusiness

  • AyushSharm47996
    Ayush Sharma (@AyushSharm47996) reported

    @Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake

  • bairagyaan
    Bimal Bairagya (@bairagyaan) reported

    @safiranand Yeah management was speaking about restarting Paytm payment bank. How it’s irrelevant when regulator is still not conviced about the management ability to resolve the issues ? Truth js management has failed to resolve the issue to convince rbi. It’s pure failure of @paytm mgmt

  • SachinMaheswary
    Sachin M🇮🇳 (@SachinMaheswary) reported

    @Paytmcare Where were you when i have lodged a complaint ticket on your platform? First of all you don't have customer support on telephone, Only support present is raise a ticket which you guys will resolve within full delay. Stop fooling customers. Worst platform ever to use is @Paytm.