Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/04/2026 04:05

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • niknikhil57 N I K H I L (@niknikhil57) reported

    @Paytm @Paytmcare my Paytm fastag is inactive or blocked Idk. And I can’t use it. Kindly help. I bought fastag recently.

  • MohammadSSS16 MohammadSSS (@MohammadSSS16) reported

    @Paytm @paytmservices1 every second fraudster site is having paytm site for payment as default choice. I will try my best to gather public opinion , so that RBI takes a decision and paytm's license is cancelled.

  • YakeshSahu Yakesh Sahu (@YakeshSahu) reported

    @Paytmcare Really u guys are so very keen for CX support....Aaj Tak no update....PAYtM is ****.

  • pawanahuja55 . (@pawanahuja55) reported

    @Paytm @Paytmcare my Paytm fastag is inactive or blocked Idk. And I can’t use it. Kindly help. I bought fastag recently.

  • iamramuvegi ramu (@iamramuvegi) reported

    One of the worste business service by @Paytm @Paytmcare @PaytmBusiness i informed them my business has shutdown and i lost my Paytm box but till they are not closing my business account and they are still charging money from my account if any one of my friend sends money

  • Sumit_Thakral Sumit Thakral (@Sumit_Thakral) reported

    No Customer Support available in Paytm app & they created automated chat box .. which didnt help .. and for call they only issued IVR .. Not able to communicate directly to any person… Now issue is pending & you have only option- LOSS #paytm @Paytm

  • PA12323 Pawan Ahuja (@PA12323) reported

    @Paytm @Paytmcare my Paytm fastag is inactive or blocked Idk. And I can’t use it. Kindly help. I bought fastag recently.

  • rameshc9n78 ramesh meena (@rameshc9n78) reported

    @Paytm @vajaysekhrsharma @ashokgahlot29 my paytm postpaid bill is due 2march and my paytm account is blocked i am not able to login paytm app when you tell me how can I pay it my paytm number is 9694939335

  • iamramuvegi ramu (@iamramuvegi) reported

    @Paytmcare One of the worste business service by @Paytm @PaytmBusiness i informed them my business has shutdown and i lost my Paytm box but till they are not closing my business account and they are still charging money from my account if any one of my friend sends money

  • Abhis_Tiwari_26 Abhishek Tiwari (@Abhis_Tiwari_26) reported

    @Paytmcare @Paytm I have no transaction receive and send problem facing Suspicious Activity Detect Tell Me Reaosn Otherwise I Complaint RBI

  • VarmaResha Resha varma (@VarmaResha) reported

    @Paytm today we faced fraud and money was deducted from account. We raised a cyber complain but paytm help us in this case?

  • UpadhyayaAyushi Ayushi Upadhyaya (@UpadhyayaAyushi) reported

    @paytmbankcare Hi @Paytm The ticket Id is 3271550270. Things are still not clear what is to be done to get back the wallet balance. Please help us via call and get this resolved asap. Thanks

  • sankethk Sanketh Koka (@sankethk) reported

    @vijayshekhar I’ve uploaded 23 documents to get my account reactivated on @Paytm for my MIL. @Paytmcare has had me running in loops. Wonder what’s happening with other Sr citizens who dont get help. It’s horrendous service to say the least.

  • Renuahuja55 Renu (@Renuahuja55) reported

    @Paytm @Paytmcare my Paytm fastag is inactive or blocked Idk. And I can’t use it. Kindly help. I bought fastag recently.

  • sansor Sanjay (@sansor) reported

    Does @Paytm customer care works anymore?

  • Pawan99Aa Pawan A (@Pawan99Aa) reported

    @Paytm @Paytmcare my Paytm fastag is inactive or blocked Idk. And I can’t use it. Kindly help. I bought fastag recently.

  • arpan24x7 Arpan G. Shah 🇮🇳⚡ (@arpan24x7) reported

    @Paytm my existing account not open and when I try to relogin it shows as new account there is not existing details kindly resolve. I try to connect your customer care but there is no number to contact n talk with you.

  • ramanka83097257 raman kataria (@ramanka83097257) reported

    @Paytm @Paytmcare my Paytm fastag is inactive or blocked Idk. And I can’t use it. Kindly help. I bought fastag recently.

  • Shreyassparekh Shreyasparekh (@Shreyassparekh) reported

    @SonalChauhan876 @PaytmPostpaid @Paytmcare They don’t. I have 10 DMs and three times they called for my Number. Same number and no response, no resolution. They have no physical service centre and we don’t know how to interact meaningfully. This handle is a pure sham.

  • avtardeep9859 avtar deep singh (@avtardeep9859) reported

    @Paytm unessorry convience charges on paytm postpaid, and no customer care number provided, worst services

  • avtardeep9859 avtar deep singh (@avtardeep9859) reported

    @Paytmcare Provide customer care number

  • astute_chic Shriya Khanna (@astute_chic) reported

    @Paytmcare No response from your 24x7 chat support team on Paytm for business. No response on your IVR helpline too. The IVR calls have only limited options and no one to speak to. If this is the level of service you give to merchants, I am happy to switch to PhonePe Annoyed

  • Gakharnarender Narender (@Gakharnarender) reported

    @Paytm @Paytmcare my Paytm fastag is inactive or blocked Idk. And I can’t use it. Kindly help. I bought fastag recently.

  • CAvikasssingh Vikas Singh (@CAvikasssingh) reported

    @Paytmcare @Paytm Dear paytm team Payment has been deducted from pytm wallet dated 04-02-2023. That payment unable credit to merchant account .I have been following from that day paytm team unable to solve the issue ..paytm wallet linked my number: +91-99999662802 amt Rs 4864

  • YashPandit9274 Yash Pandit (@YashPandit9274) reported

    @Paytm is not satisfied a customer in a UPI payments Without any cash-back

  • officialkincaid Kincaid Official (@officialkincaid) reported

    Don't belive in paytm referal program it's just a scam they don't give you rewards and if you ask to the support team they don't take actions so don't refer to paytm for referral rewards its a scam @Paytm @Paytmcare #Paytm

  • Sumit_Thakral Sumit Thakral (@Sumit_Thakral) reported

    No customer Care No. available in #paytm neither through app nor through call … Further the No. they given through twitter… Very Bad behaviour by that calling Person & he demands otps again & again #Fruad #india @Paytm @aajtak @abplive

  • ultra9900 Pawan Ahuja (@ultra9900) reported

    @Paytm @Paytmcare my Paytm fastag is inactive or blocked Idk. And I can’t use it. Kindly help. I bought fastag recently.

  • Jagmeetsingh199 Jagmeet Singh (@Jagmeetsingh199) reported

    @AxisBankSupport hi team, today i have pay my axis bank credit card bill but payment is not shown in credit card. And transaction successfully completed and done from paytm. please check the issue @Paytmcare

  • skkaleemuddin73 shaik Mohammad Kaleemuddin (@skkaleemuddin73) reported

    Paytm payments bank is unnecessarily blocking the accounts Even after contacting the customer care they are not responding and not unblocking my paytm account @Paytmcare