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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Dārjiling Transactions 2 days ago
Bengaluru Mobile App 11 days ago
Ahmedabad Withdrawals 20 days ago
Alīgarh Transactions 25 days ago
Qādiān Website 28 days ago
Kolhāpur Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • FryMachli
    ek machli dedo pls (@FryMachli) reported

    @Paytmcare @PaytmBank please help.

  • vikrant_sing_h7
    Vikrant (@vikrant_sing_h7) reported

    @Paytm @Paytmcare "I tried adding ₹1000 to UPI Lite today. Money debited from SBI but 'Setup Failed' in app. UPI Ref: 609906841006. In-app chat is not responding. Please help! #paytm #paytmcare #upi

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytmcare Still waiting fr solution to my problem as I inboxed u

  • RiteshAreraj
    Ritesh Kumar Tiwari (@RiteshAreraj) reported

    @Paytm I have ₹1,300 in my Paytm Payments Bank account, which I just know. I tried to transfer it to another account, but was unsuccessful. Please help me with this.

  • roman_empire_bu
    roman (@roman_empire_bu) reported

    @Paytm @jagograhakjago I have trying to cancel my ticket and get the refund for the past 1 hour. Still no help. KINDLY CANCEL THE TICKET AND REFUND THE AMOUNT.Order id 26877331183

  • SanjayKuma25373
    Sanjay Kumar (@SanjayKuma25373) reported

    UTR no.. not showing I want to attach it to some site with UTR number but it is not showing payment 1480/- @Paytm @Paytmcare

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytm @paytm need ur help my frnd has taken loan from paytm post paid bearing number 6005030462 but he has not access to this number theobile number is now using another person he wants to repay the loan kindly provide any proper solution as he want to close that account

  • NeetendraChoud2
    Neetendra Choudhary (@NeetendraChoud2) reported

    @Paytm @PaytmCare @IndiGo6E Disappointed with the refund process for PNR EYFZ2Q.Despite IndiGo confirming a full refund, over ₹5000 was deducted by Paytm without clarity. AI support is unhelpful.Request immediate human intervention for #200011234779. #ConsumerRights #PaytmTravel

  • 9kunal8
    Kunal (@9kunal8) reported

    There is no support available from paytm on actual issues. All they have is drop down menu where queries are not listed, IVR keeps repeating stupid queries, no email or contact to raise issues. Don’t know how will they resolve issue despite their claim of 24x7 support. @Paytm

  • lovesahilsharma
    Love sahil sharma (@lovesahilsharma) reported

    @Paytmcare Hi @Paytmcare @Paytm No one's there to respond for days, also Ko customer helpline contact as well. What should a customer do

  • _cs_cs
    Chirag (@_cs_cs) reported

    @PaytmBusiness @PaytmBusiness @Paytm Already 12 days & only response that I get (app, customer care, twitter chat) is concerned team is looking into this !? Seriously what is taking this damn long to just disable rupay cc on merchant QR. ***** tactics to not let merchants do that

  • kyuteboi
    Prayas Biswakarma (@kyuteboi) reported

    @Paytmcare Day 3rd still the issue has not been resolved @Paytm pathetic service Say no to Paytm ❌

  • ChiragShah53325
    Chirag Shah (@ChiragShah53325) reported

    @Paytmcare @HeroFinCorpLtd I have paid 12221 instead of 12184 ...make the system proper that next emi should deduct from account on date and extra money not been charged due to error in your system

  • Farhan_rana_
    farhan (@Farhan_rana_) reported

    @PaytmBusiness I have already done this DM game of yours I have been complaining for 2 years but still no resolution is provided and this poor support system is baned from being in use @Paytmcare @PaytmBusiness #paytmbusinessfail

  • Udit__Giri
    Udit Giri (@Udit__Giri) reported

    @Paytm @Paytmcare Any update on my issue, what a pathetic customer support is this ?

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare @Paytm Dear paytm still i didn't get any updates regarding my issue is not resolved it's already 18days were completed i sent many Direct messages in Paytm app but i didn't get updates it's completely mental harassment

  • SumanDu22617515
    Suman Dubey (@SumanDu22617515) reported

    @Paytmcare Your claim that the issue is resolved is incorrect. Nothing has been resolved yet. No action has been taken against the agency. How did the agency get access to my contact details? This is my feedback.

  • Good__old_days
    (@Good__old_days) reported

    .@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar

  • Sakamot310
    Sakamoto (@Sakamot310) reported

    @Paytm Flight cancelled by airline. And no costumer agent contacted to resolve this issue

  • PratyAgni
    Pratyush Agnihotri (@PratyAgni) reported

    Hey @Paytmcare @Paytm I need to talk to a customer care representative and you ****** app doesn't have option for that. Please arrange a call

  • iamsandtota
    Sandeep (@iamsandtota) reported

    @Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?

  • ladaakh
    Kaushal Bawishi 🇮🇳 (@ladaakh) reported

    @Paytm while booking tickets, unable to enter birthrate Is it a Technical issue? #Flight

  • ashshagrwl
    Ashish Agarwal (@ashshagrwl) reported

    @Paytmcare @Paytm There you go again... with no responses on customer care issues which you will drag for another month!!! This time I've had it...

  • BikashDas26321
    Bikash Das (@BikashDas26321) reported

    @Paytmcare I haven't found any solution to my problem yet

  • official_garima
    Garima Sehgal (@official_garima) reported

    @Paytm Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself

  • RanjanPodder
    Ranjan Poddar (@RanjanPodder) reported

    @Paytmcare Hello @Support, I’ve been very active with regular posts and engagement for the last 2 months, but my account still feels restricted/invisible. Can you please check if there is an issue with my handle? I’d appreciate an update. #XSupport

  • neeraj6005
    neeraj thakur (@neeraj6005) reported

    @Paytmcare @Paytm This is PATHETIC service and looks like a total SCAM! How do you explain these massive discrepancies for Booking ID 26806253240? IndiGo confirmed a FULL REFUND. Your email says the refund is ₹982. Your reply here says ₹1,817 (with a wrong 'Total Paid' amount!)

  • SurajPrasa10101
    suraj Prasad (@SurajPrasa10101) reported

    @Paytm how to become a service agent of paytm ... How to apply please help me about this process .

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare I have booked through paytm. So you have to bear the same. They told they will not responsible for the same as I am not booking through direct from get book cab site. Lot of issues happened but there is no refund. Are you cheating to customer? Then no one will book .

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare What happened still now no response on refund?? Are you cheating to customer?? It's already 1month month over... Fraud cheater paytm