Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Transactions (25%)
• Login (14%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

City	Problem Type	Report Time
Kolkata	Withdrawals	11 days ago
Cochin	Transactions	14 days ago
Shillong	Mobile App	20 days ago
Pune	Withdrawals	1 month ago
Chhindwāra	Transactions	1 month ago
Noida	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Plain MBBS 🩺 (@Streptococci98) reported 10 minutes ago

  Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled from Kotak Ac. Such poor handling very bad service @Paytmcare @KotakCares

• 
  v@! (@vaisays) reported 10 minutes ago

  @Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working

• 
  Sharath B (@Sharath85852559) reported 11 minutes ago

  @Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar

• 
  Vaibhav Garg (@vaibhavthegarg) reported 13 minutes ago

  @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

• 
  kunal kumar (@kunalku04394536) reported 14 minutes ago

  @Paytmcare It's not be single problem mobile SMS balance problem network validity problem it's totally your system failure matter are you expected it?

• 
  Ayyappan (@ayyappan_pal) reported 17 minutes ago

  Hello Team @Paytmcare can you please provide an update on this? Only telling you are working , but no solutions

• 
  Nani Reddy (@nanireddyy77) reported 18 minutes ago

  @Paytmcare Issue still not resolved @Paytmcare

• 
  RRP (@ranvijay1997) reported 24 minutes ago

  @MoCA_GoI @Paytmcare @Paytm please look this issue on priority I have already created the ticket - 200012774986

• 
  furqan ahmad (@FurqanFahmad) reported 25 minutes ago

  @Paytmcare @Paytm how pathetic you paytm are? I hade sent you all the details in DM but you didn't able to resolve the problem. How much time I have to wait for it? @AdvisorLaborLaw

• 
  Apratim Raj (@apratim100000) reported 25 minutes ago

  @flyspicejet @Paytmcare @Paytm please update on this booking reference: 27438149596 and PNR: XCBMVC Refund has not been settled from Paytm side. SpiceJet has initiated the refund. Please check and update the ETA when I will get my flight refund. As it is past 10 working days.

• 
  Mohit Bisht (@MohitBi83724411) reported 26 minutes ago

  @Paytmcare When you are going to resolve this @Paytm @Paytmcare , it's been more than a month, please give money back, I m never going to use this ****** service of urs

• 
  Shubham Basant Golyan (@imsgolyan) reported 27 minutes ago

  @Paytm @Paytmcare ticket ID: 200012768390 i am facing the Autopay related problems from last 4 months but your team is not even replying on ticket on call they say 48 hours but later no response is this how you guys working

• 
  SangramKeshari Barik (@sangram3773) reported 27 minutes ago

  Dear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik

• 
  Aayush 𝕏 (@singhaayush2106) reported 32 minutes ago

  @Paytmcare because of your app I made a payment to different person and I am not able to contact with that person. Help me in getting my money back

• 
  Shubham Basant Golyan (@imsgolyan) reported 36 minutes ago

  @Paytmcare four months already passed how many months more you gonna take.... do you want that we escalate to RBI for this issue

• 
  Rohit krishna jadhav (@Rohitkrishnajad) reported 37 minutes ago

  @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

• 
  Wasim (@wasim_sayy) reported 37 minutes ago

  @PaytmBusiness @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account, yet the ticket is being closed repeatedly without actually processing the closure. A ticket should not be

• 
  GANESH TIMES (@GaneshkanthS) reported 41 minutes ago

  I keep asking clear questions, but you have no valid answers! ​Why is confidential customer data not safe with Paytm? Answer the public! ​@Paytm @Paytmcare @PaytmBusiness

• 
  Plain MBBS 🩺 (@Streptococci98) reported 41 minutes ago

  @Paytmcare @NasirRaine79744 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

• 
  _bhupsa (@bhupsa011) reported 41 minutes ago

  While accepting a UPI mandate to block funds for an IPO, how can an investor verify which application/bid it relates to? If this isn’t clearly visible, could this be a potential control gap? @PhonePe @Paytm @GooglePay

• 
  Vikas Sharma (@Vikass_BJP) reported 42 minutes ago

  @Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you

• 
  Ayyappan (@ayyappan_pal) reported 43 minutes ago

  Worst customer service @Paytmcare @Paytm giving 1 ring missed call and cuts the call, and putting message we tried to reach you, you not picked the call, then what is the purpose of this customer care???? @vijayshekhar

• 
  𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported 46 minutes ago

  @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

• 
  Lalit (@iamlalit19) reported 52 minutes ago

  @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

• 
  nilesh talreja (@Nileshinthenow) reported 53 minutes ago

  @Paytm I have been having a problem logging into my bank account via Paytm and it’s been a week there is no customer support that has been able to help me. Is there a contact number that I can call and solve this?

• 
  Ravi Chaurasia (@RaviCha98908365) reported 54 minutes ago

  @Paytmcare This is still under review? I have already provided the payment proof and transaction details. Please complete the verification urgently and resolve the issue/refund my ₹35 without further delay. I expect a clear resolution, not another generic update.

• 
  VISIONARY DEV🌟 (@visionaryo75157) reported 1 hour ago

  @Paytmcare @SwapnilDhwani I am also having same issue with paytm gold

• 
  Saurabh Kushwaha🇪🇦 (@Thesaurabh_k) reported 1 hour ago

  @Paytm @Paytmcare is it true to reject the paytm postpaid application for just pincode? I have experience the rejection just cz of pincode, is it truly matters. Come to the tier 2 and 3 cities people earn and save more from tier 1 cities people. Tier 2 and 3 people are more disciplined instead of 1. Issue is not application got rejected but the reason is what pincode? Seriously **** !

• 
  Indian Boy (@msPatriot6) reported 1 hour ago

  @Paytmcare 24 hours not sufficient to check a simple use case i.e., to give cashback or not? The coupon shouldn't have been applied successfully in the first place it the cashback terms are not applicable. This is not customer's headache to wait for your resolution #paytm #scam #fraud

• 
  StriKeR (@MassStrikeR) reported 1 hour ago

  Everyone do not make a purchase of Valorant Points Voucher from @Paytm since currently experiencing very bad service they will just simply ask you to contact Valorant they won't help. @Paytmcare . @VALORANT is also not helping their support replying after 2 days. #customerservice