Is Paytm down?
Some problems detected
Users are reporting problems related to: transactions, mobile app and login.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 18: Problems at Paytm
Paytm is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (72%)
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Mobile App (22%)
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Login (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Delhi, Mumbai, Kolkata, Jaipur, Roorkee and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi |
Mobile App | |
| Mumbai |
Transactions | |
| Kolkata |
Transactions | |
| Jaipur |
Transactions | |
| Jaipur |
Transactions | |
| Roorkee |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Adarsh Sachan
(@mr_adarshsachan) reported
@Paytm I booked a bus ticket through your app (Booking successful), but the bus operator denied me boarding. This is unacceptable. Please look into this urgently and arrange a refund or alternative. Support is not reachable. Order id- 25440965774 #PaytmBus #CustomerSupport #help
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Anbu
(@anbu__here) reported
@Paytmcare It’s been over 3 hours since my scheduled boarding time and the bus hasn’t arrived. No real help from support, just automated replies. This is unacceptable.
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Kamal Arora
(@KamalArora50014) reported
@Paytmcare What a bullshit service even after 5 days I am still waiting Very bad experience #fraudpaytm
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Sourav
(@sde_sourav) reported
@Paytm @PaytmBank I want to transfer all my wallet money to my bank account I am unable to see or even transfer my money from wallet to bank account. How to fix it?
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विधु भूषण 🇮🇳
(@VidhuBhushan) reported
@Paytmcare in that case, isn't it better to provide the customer the official x handle of that? thanks.
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BHARATIYA YUVA🇮🇳
(@Himanshu_878) reported
Thankfully my problem was solved.. But my 79rupees money is gone. Although thankfully to you @Paytm for solving my problem. Thankyou @Paytm @Paytmcare #Paytm
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H
(@fgtmi) reported
@Paytmcare Thanks to Riya, my issue has been finally resolved. Also, she is very polite. @vijayshekhar @Paytmcare
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Guru
(@welcome_parody) reported
@Paytmcare Create people's accounts by fraud and make your money, I have proof of creating a code code, don't worry, I will put on the #government website now
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$ubbu
(@Subbu_313) reported
Dear @Paytmcare we had raised a support ticket for refund 10 days back and it was promised to be refunded in 5 to 7 days. There is no response from your support on followup. Tickets are getting closed everyday without any proper response. @Paytm @Paytmcare
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महेंद्र घसवॉ,मकराना 🐦
(@RLPMAKRANA01) reported
Sir issue with my Paytm Business account, specifically with the number 8696655497. You mentioned that on 23rd May 2025, you received 78,872, but only 76,777 was credited to my account. Additionally, you mentioned that your account has been blocked. @PaytmBusiness @Paytmcare
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Bhawani sharma
(@BHAWANI1223) reported
Dear @Paytmcare you have a worst service in your merchant service. My sounbox not working from april 10 i complained but no response from your side
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lakshay.ink
(@Ramu48434018) reported
@Paytmcare my problem is not solved yet I raised my concern on 7 june .. Kindly help before my application expires
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Saurav Kumar
(@iamsaurav_07) reported
@Paytmcare Please tell me in how many days my problem will be solved
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Amair
(@MuhammadAmairU1) reported
@Paytmcare BULLSHIT! That link is not ******* working
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Jaimin valmik
(@Jaimin148) reported
@Paytmcare I applied to return the soundbox because I no longer require the soundbox service. Your telecaller informed me that I had complained about the soundbox being damaged. However, I clearly mentioned that I wish todeactivate Paytm Business account and return the soundbox.
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Himanshu Phulara
(@hphulara1) reported
@Paytm, my mother is unable to break FD in Paytm Payments Bank. The FD was for one year and it completed that on 29 May 2025. Neither the FD is getting renewed, nor is it breaking. Also, there is no option to connect with Paytm support, other than poor computer chat.
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KHAIRUL SK
(@KHAIRULSK7) reported
@paytmbankcare @Paytmcare Paytm team, Please unblock my Paytm account. I need urgent money for medical emergency. Please help me.
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Chandra G
(@SatishC0731735) reported
@Paytm @Paytmcare The refund of a flight ticket cancellation is not processed even after the Airline has refunded Paytm om 26th May. There is no response from the support as well.
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Debajit Choudhury
(@debajitchoudhur) reported
@Paytm @Paytmcare Paytm X handlr, Paytm customer care email id, Paytm for Business not solving my raised tickets sevral time regarding My 1 Soundbox taken away and another not delivered till dated but showing mapped in my Paytm gor Business. WORTHLESS SERVICE😡
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Rahul K Yadav
(@Rahulayadav2406) reported
@Paytm @paytm still i am waiting for settlement seriously are you guys serious with business wtf yrr
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Bhaskar Sharma
(@BhaskarS83262) reported
@Paytmcare I send u my problem in DM please solve it
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Preeti R Sharma
(@Itspreetu) reported
@Paytm This is so unprofessional of your team to simply ignore your customers tweets and complaints. There are no replies to my tweet as of now and I'm frustrated as hell. I had a bus booking, the bus never arrived and now I need a full refund instead of stress. Please help.
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Aneesh Pillai
(@AneeshPillai12) reported
Frustrated with @PaytmMoney and its poor customer support. I’ve been trying to redeem my mutual fund amount but it’s stuck with no resolution. The app shows clear error, and your customer service has been completely unhelpful and unr provide a resolution. @Paytm @Paytmcare
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Balvant Narayan
(@Balvant_Narayan) reported
@Paytm @Paytmcare Pls response ..What is your working email id and Customer care no ( which is not just fake, automated) .. Train tickets booking id -253975550833..Pls. Share details if we will to consumer forum and legal
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Balvant Narayan
(@Balvant_Narayan) reported
@Paytm @Paytmcare, Is not fake Email id mention on Paytm , fake customer care no ? Nothing is working.. i will share email Fail notice .. I booked tickets date already passed ... We are unable to contact via email , all customers care phone no direct to automated calls
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Balvant Narayan
(@Balvant_Narayan) reported
Dear @Paytm, Paytm is dealing with billion dollar business. Unfortunately they don't have Customer care working no ( Non machine), Emails fails.. we booked train tickets,train date is passed but still automated response showing under hold..emails failed.. Almost fake customer C
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manish cheepa
(@ManRobotic) reported
@Paytmcare @Paytm you suck as a customer service, I have booked a bus ticket from paytm and we have ticket but driver is denying and can’t reach out to you just stuck on bus stop , worst customer experience.
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severus___amit
(@AmitKum07660106) reported
@Paytm @Paytmcare Recently I bought gold on your platform for 5000 rupees. It got deducted from my account but it doesn’t show up in the gold section. After enquiring with customer support they told me that it normally takes 24-48 hours. Now it has been more than 3 days without
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KHAIRUL SK
(@KHAIRULSK7) reported
@paytmbankcare @Paytmcare Dear Paytm team, Please unblock my Paytm account I need urgent money for medical emergency Already submitted my KYC documents still now issue not solve.
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Abhishek Mishra
(@so_abhi_says) reported
Dear @Paytm, My brother joined as a Group Leader 1.5 months ago, working daily in the heat. His salary, promised on May 30, has been delayed thrice—now it’s June 8 and still unpaid. He’s struggling since Feb with no income. No response from anyone. Please help us with clarity.