Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (40%)
- Transactions (30%)
- Website (15%)
- Login (10%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Mobile App | 18 hours ago |
|
New Delhi
|
Mobile App | 6 days ago |
|
Yamunānagar
|
Website | 8 days ago |
|
Mumbai
|
Website | 14 days ago |
|
Greater Noida
|
Mobile App | 15 days ago |
|
Hyderabad
|
Login | 28 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rajiv (@Rajiv_Realid) reported@Paytmcare Then why did you state in your last message that the offer expired on 30th April 2026? The screen shot I shared before clearly stated it's open till 12th May. I will wait this out for 24 hours and then if no resolution is provided, I will file for deficiency of service.
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pawan kumar (@pawank_r) reported@Paytmcare The resolution shared is generic one and not working i have specifically mentioned. Need soon skillful mind to look into it @Paytmcare . Hope I am able to convey myself
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Abhishek Dey (@AbhishekDe93154) reportedDear Paytm, I had a serious issue as my almost all the UPI I'd linked with paytm are blocked and incoming payments are unable to receive in that UPI I'd. I request you to understand my problem and unblock my UPI I'd and able to use as earlier. @Paytm @Paytmcare @UPI_NPCI
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Sid Ki Diwaani (@Sid_Ki_Diwaani) reportedI already sent on Dm. Please help me @Paytmcare
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Jagdish Shenoy (@JagdishShe90020) reported@Paytm please get your crappy app working properly. I’ve paid my electricity bill already on PayTM itself and it is still giving me repeated reminders to pay. PLEASE FIX THIS.
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Abhishek Goyal (@goyalabhi1305) reported@Paytm @Paytmcare Need access to the account, my phone number associated has been cancelled, Please help me access my account associated with Paytm. PS: All modes of accessing the phone numbers are not available, but other forms of communication methods are active.
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Sanju08 (@sanjayputtur1) reportedPlease check Ticket ID: 200011610213. A fu d related issue remains unresolved and requires urgent manual intervention. Kindly DM o arrange a backend review at the earliest. @Paytmcare
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Vignesh Vicky (@vickycool132) reportedHey @Paytm, @vijayshekhar still the issue is not yet resolved If you cheat like this, one day you will beg in the roads
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Gaurav Singh (@gauravhfn) reported@UPI_NPCI Thank you for the response @UPI_NPCI. I have already reached out multiple times to @Paytmcare through chat support, grievance, nodal escalation, and emails, but there is still no resolution for my pending refund of ₹3,999.
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Ramakrishna (@Krishram190795) reported@Paytmcare @Paytmcare I am struck with the paytm gold, not able to sell due to unresolved issue. Can you expedite the resolution?
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Pranshu Cial (@PranshuCial) reported@Paytm @Paytmcare ₹336 payment was successfully deducted via UPI, but no order was placed and no refund received yet. Meesho support keeps delaying with 24–48 hrs excuse and now even that timeline is over. Kindly help and initiate refund/chargebackASAP UPI Ref No: 205630856924
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Adinarayana Akula (@rockin_adi) reported@Paytmcare Your “issue resolved” reply is false. The ~5% buy-sell spread on Digital Gold still exists the moment I buy. You mentioned only 3% GST but gave ZERO breakup for the rest. Gold prices are rising yet I’m losing money. Provide full detailed charge breakup
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sushant shetty (@ImSShetty) reported@Paytmcare @VARADAR36779348 A concern has been raised from last 2 days being following up on paytm help and support through app and landline no 0120-4456-456 and there it shows only 1 message "due to technical problem try after some time same"
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CaptainNadine196 (@anshtrused) reported@Paytmcare @manjeet_singh4 Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service
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Red Army (@chakkartakoa) reported@Paytm our refund of the flight tickets booked via your platform from @AkasaAir was transferred to your account on 26th April but that amount has still not been transferred to our account. Please help!!
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Palnadu Sanik (@ImranKh62614300) reported@saiholicc Beard ki color veydaniki money leva @ysjagan Hai @Paytm please 🙏🏻 help
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Avinash (@Avinashpuniya27) reported@Paytmcare Appreciate the response @Paytm @Paytmcare, but this issue has already been ongoing for will be close to 2 months within the next 10 days.Since then, I’ve continuously followed up through tickets, escalation, and emails. At this point, I would really appreciate a concrete update.
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sushant shetty (@ImSShetty) reported@Sahilra90168715 @Paytmcare @official07rajat Team unable touse paytm food wallet while doing payment or check balance being facing this issue from last 3-4 days kindly check and respond
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Raj Kapoor🦭/acc🔌 ⚡ (@RajKapoor214100) reportedMy Paytm account got blocked Please unblock my Paytm account I need this Paytm service @Paytm @Paytmcare
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Nitesh Kumar (@NiteshKuma42114) reported@Paytmcare @Paytm @Paytmcare I haven't travelled on this bus due to safety issue kindly provide full refund of this seat
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mr_om_098 (@Guptaji7Ji) reported@Paytm @Paytmcare please help me i can't do any transaction 🙏😭
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NAGENDRA SHARMA (@NSharma444) reported@Paytmcare my mobile no is 9837490909my Paytm acount is blocked plz help
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NoBotsForSupport (@NoBotForSupport) reported@Paytm @Paytmcare Yet another customer stuck in your AI bot loop while IndiGo has already processed the refund. Ticket: 200011607501 PNR: F928VZ (Kanpur-Bengaluru, 15 Jun) Refund initiated by airline, but Paytm bot refuses to release it. @ishita0909 needs human support now. Enough with the bot hell! #NoBotsForSupport
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Tabish Saiyad (@SaiyadTabish) reported@Paytm i have to pay 699 rupees for the boat and cashback not received but the boat website payment offer paytm cashback upto 300 rupees but cashback not received please solve my issue.
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Manish Verma (@manish_verma377) reported@Paytmcare I paid Rs 197 for purchasing an item from Flipkart and got coupon code having discount of 85% on purchasing Bluetooth Earbuds from 99store. I I have canceled the order but didn't get refund and more irritating the Website's helpline is not working. Is this fraud Paytm?
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Anushree Agarwal (@Anushre15550054) reported@Paytmcare @Paytm @PaytmCheckin I have DM my order id yesterday itself but got no response. I am not sure why paytm is holding customer amount. It is very frustrating to see such customer services . Please revert me at earliest
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Biswajit Bera (@Biswaji44924888) reported@Paytmcare @PaytmBank @paytmgold Prashant how your team will validate? Because you don't have my number right. Email me will share the number. And I hope you hear back soon (not like other companies who take minimum 1 month to resolve any issues) As a 8 years of loyal user, had paytm gold holder I can expect it
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Ashwinkumar Pandey (@Gabbar1702) reported@Paytmcare We have still jot received any support from @Paytmcare or @flyspicejet on this matter. The operational incompetence of SpiceJet and the systemic failures of Paytm’s service ecosystem represent a staggering betrayal of consumer trust that borders on professional negligence.
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Shivam Kumar (@ShivamKuma51236) reported@Paytmcare Getting error msg as Access Denied Your mobile number has been blocked from accessing paytm In case you feel it is a mistake , Please reach out to our customer support for further assistance. Yah message a raha hai aur Paytm login nahin ho raha haiii
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sushant shetty (@ImSShetty) reported@Paytmcare @mukong_op I am getting this issue from last 3 days while using paytm food wallet.being trying to raise concerns on app help system but no use where exactly is the support team as claim avlbl 24*7