Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 5 days ago |
|
Yamunānagar
|
Website | 7 days ago |
|
Mumbai
|
Website | 13 days ago |
|
Greater Noida
|
Mobile App | 14 days ago |
|
Hyderabad
|
Login | 27 days ago |
|
Dārjiling
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Saahil (@SaahilBhat6) reportedHello @Paytmcare , I need help regarding the closure of paytm account coz, I no longer have access to the phone number associated with that account. I am unable to find any support email or number. This is pathetic.
-
Avinash (@Avinashpuniya27) reportedReally disappointed with @Paytm @Paytmcare support @DGCAIndia I booked a SpiceJet Delhi → Pune flight via Paytm for 30 March 2026. The flight was cancelled by the airline itself, and on 5 April the airline confirmed that my refund of ₹7,934 had already been initiated.
-
KKinDel (@KulshreshthK) reported@Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
-
hemant_vardani_17 (@17Vardani) reported@Paytmcare The current update on this matter is @IndiGo6E says to wait for 2 more business days. Not sure, if it will help. Being optimistic here, that this will solve it.
-
M@πi (@maniwinz) reportedPaytm payments Bank is not working.. can't see balance in fd .. I want my money... Don't play wid me @PaytmBank @Paytmcare @Paytm
-
Vineela Sushmitha (@itsme_vineela) reported@Paytmcare 2. Now, customer support says the “bot gave incorrect information” and that the transaction was actually successful from their technical team’s end. 3. Their explanation? “The bot is just a bot, not the technical team.” @Paytm @Paytmcare
-
Silly cat (@MrJamesCat) reported@Paytm @Paytmcare If you guys cannot help and will not return my money. Let me know so I can approach consumer court. You guys have 4 hours or im raising a case. It's been very long for me already.
-
Sachin Rathore (@sachinrathorex) reported@nuegoindia @Paytm @MORTHIndia Save your “sorry”. I didn’t book a ticket for apologies. You created the problem, closed it without communication, overlooked passenger harassment, and denied refund.
-
Anushree Agarwal (@Anushre15550054) reported@Paytmcare @Paytm @PaytmCheckin I have DM my order id yesterday itself but got no response. I am not sure why paytm is holding customer amount. It is very frustrating to see such customer services . Please revert me at earliest
-
Vineela Sushmitha (@itsme_vineela) reported@Paytmcare If the chatbot responses are unreliable, why are customers forced to depend on them as the primary support system with no direct clarity available? No transparency, delayed responses, conflicting explanations, and unnecessary stress throughout this experience. @Paytmcare
-
Shivam Kumar (@ShivamKuma51236) reported@Paytmcare Getting error msg as Access Denied Your mobile number has been blocked from accessing paytm In case you feel it is a mistake , Please reach out to our customer support for further assistance. Yah message a raha hai aur Paytm login nahin ho raha haiii
-
Subhadeep Kanungo (@Subhadeep_K) reported@Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.
-
sushant shetty (@ImSShetty) reported@Paytmcare @iamvs2002 very pooor service team i have been following up regarding paytm food wallet not single response ...details has been shared screens hot of issue shared
-
yashwanth yash (@yash_marshall1) reported@Paytmcare please look into this, this is pathetic, no reply got 10 days and no customer service is very very bad from your end, I expect a solution very soon
-
Siddharth Verma (@Razor_sid) reported@Paytmcare I have given details. Please check and resolve my issue.
-
The india Ledger (@ledger_india) reported@Paytmcare Is this really a customer care or a AI CHAT BOT. You want me to go to bus station with same ticket and all requested documents and take follow up with govt babus for my discomfort and concern happened due to bus which i have booked on your platform. Shame on you.
-
Nikhil (@nikhil070105) reported@Paytmcare Yesterday i made a payment of 1500 rs from paytm having UPI REF. NO . 613197981211 but the merchant doesn’t received the money kindly resolve my issue
-
VARADARAJ (@VARADAR36779348) reported@Paytmcare No one called no call received, I am getting calls from others without any issue for your information
-
Itsnoneofyourbusiness (@SrishtiRan87970) reportedOfficially as of now @Paytmcare has refused to compensate me on their service failure. I have logged complaint on consumer forum as of now against them and Shymoli Travels. I don't want any coupon code I want full reimbursement @vijayshekhar what is your company doing??
-
Pradeep Bari (@PradeepBari5) reported@Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport
-
sushant shetty (@ImSShetty) reported@Paytmcare @Paytmcare where are we on this issue ?
-
Navid Khan (@navid_5500) reportedDear @Paytmcare, trying to get support for Postpaid loan closure has become impossible. You don’t have a proper customer care number, and the contact number listed on the web is not working. How are customers supposed to get assistance for foreclosure/NOC/closure issues?
-
Rajiv (@Rajiv_Realid) reported@Paytmcare Then why did you state in your last message that the offer expired on 30th April 2026? The screen shot I shared before clearly stated it's open till 12th May. I will wait this out for 24 hours and then if no resolution is provided, I will file for deficiency of service.
-
Abhishek Harwani (@_Human_Male) reportedInstead I got: "You can read the ticket, right? Go read it. Do whatever you want." Then they hung up on me. This is how @Paytm's listed operator treats a paying customer raising a legitimate concern.
-
Puneet Korjani (@not_puneet) reported@PaytmTravelCare @Paytm @Paytmcare , finally I got my refund credited to my account. Thank you for the support.
-
Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat@Paytmcare What is the problem in paytm ?
-
PRITAM BARDHAN (@Pritamcsk007) reportedHello @Paytm @Paytmcare @paytm I need support to download cancelled check. But it needed to update kyc. But after tapping update kyc it showing something problem happened.
-
SAURABH GAUR (@Adv_SaurabhGaur) reported@Paytmcare Why does @Paytmcare is behaving in such a NAIVE manner? Just bcz they know what actually my concern is & deliberately deviating from it. Problem is CHEAP & PATHETIC tactics of PayTM to LURE customers by showing upto ₹300 & giving ₹1 as Cashback(or ALMS) to the loyal customers
-
Abdul Samad (@Abdulsamad2011) reported@Paytm now its just less then 24hrs left for my flight and but still my issue is not resolve. Its been more thn 2days since i raise my issue but still nothing. @DGCAIndia pls look into this @Paytmcare
-
Meghraj Mane (@MeghrajXMane) reportedVendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar