Paytm status: access issues and outage reports

Problems in the last 24 hours

Paytm signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Transactions (26%)
• Login (14%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

City	Problem Type	Report Time
Kolkata	Withdrawals	13 days ago
Cochin	Transactions	17 days ago
Shillong	Mobile App	23 days ago
Pune	Withdrawals	1 month ago
Chhindwāra	Transactions	1 month ago
Noida	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BHASKAR TRIPATHI (@bhaskar_bhasku) reported 7 minutes ago

  @Paytm @flyspicejet My flight booked through paytm for 25th August 2025 SG-476 from Delhi to Mumbai was cancelled at last moment but i received no refund till now, can you help out PNR: WYPJ3S. @Paytm support ticket number 27401829554

• 
  nik (@rhysnik) reported 8 minutes ago

  @Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.

• 
  Abhinav Vikram Singh (@ABHISTRON12) reported 11 minutes ago

  @Paytmcare review. The ticket was booked at 11:01 AM and cancelled at approximately 11:02 AM, within just 1 minute of booking. Please do not consider my refund issue fully resolved/closed yet. Kindly keep the case open and coordinate with Air India Express regarding the cancellation waiver

• 
  Apratim Raj (@apratim100000) reported 14 minutes ago

  @flyspicejet @Paytmcare @Paytm please update on this booking reference: 27438149596 and PNR: XCBMVC Refund has not been settled from Paytm side. SpiceJet has initiated the refund. Please check and update the ETA when I will get my flight refund. As it is past 10 working days.

• 
  Akhilesh Shukla (@Akhileshapt) reported 14 minutes ago

  @Paytm @Paytmcare no one representative take any responsibility for service 9934724200.

• 
  Paytm Care (@Paytmcare) reported 14 minutes ago

  @Vishvjeet__01 @Paytm Hi Vishvjeet, I’ve noted your concern regarding the Paytm account login issue. I’m checking the details and will get back to you with an update shortly. Please stay connected for any further assistance.

• 
  v@! (@vaisays) reported 16 minutes ago

  @Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working

• 
  Vikash Kr. Singh (@aditya_vikash) reported 18 minutes ago

  I think I'll have to ban Paytm now. It's too much you guys don't have solutions to some problems .Our company has stooped so low that we cant even find a customer service number and there's no call option either it's as if we're criminals and being investigated. @Paytm @Paytmcare

• 
  Amit Chandra (@amitchandra74) reported 20 minutes ago

  I have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI

• 
  Lalit (@iamlalit19) reported 20 minutes ago

  @Paytm @Paytmcare @flyspicejet My SpiceJet flight was cancelled. SpiceJet Customer Care has confirmed that my refund was processed to Paytm on 12 Aug. Paytm has still not refunded my money. I have already raised a complaint and sent emails, but there is still no proper response

• 
  Raj Kumar Chauhan (@RajKuma21332127) reported 21 minutes ago

  The service of paytm is very poor mera soundbocx 90 days se activate nahi ha but company is not responsibility jald hi paytm Inovelent ho jayegi it's my promise 7017998171 moradabad @Paytm

• 
  furqan ahmad (@FurqanFahmad) reported 22 minutes ago

  @Paytmcare @Paytm device environment not correct after doing all possible solutions. Please help me to reach out from this error.

• 
  Abhishek Kumar Singh (@abh1kr) reported 25 minutes ago

  @Paytmcare error- ! Payment could not be completed Please try with lower amount or different payment source. Transaction limits will revise as you continue using Paytm Apply Another Offer Retry payment Transaction is under 1k.

• 
  Manikanta Immanni (@hugomanki) reported 32 minutes ago

  @Paytmcare Hello Waseem, any update on this issue?

• 
  Rohit krishna jadhav (@Rohitkrishnajad) reported 33 minutes ago

  @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

• 
  Sayanton (@thesayanton) reported 40 minutes ago

  @Paytm @Paytmcare unable to pay my electricity bill due to an “Internal Criteria” error. I dont frequently recharge or pay bills i use Paytm only occasionally. If basic payments cant be relied upon, whats the point of using the platform? Please look into this.

• 
  VISIONARY DEV🌟 (@visionaryo75157) reported 41 minutes ago

  @Paytmcare @SwapnilDhwani I am also having same issue with paytm gold

• 
  Sharath B (@Sharath85852559) reported 43 minutes ago

  @Paytmcare I have updated my device and issue is same

• 
  Shubham Basant Golyan (@imsgolyan) reported 44 minutes ago

  @Paytm @Paytmcare ticket ID: 200012768390 i am facing the Autopay related problems from last 4 months but your team is not even replying on ticket on call they say 48 hours but later no response is this how you guys working

• 
  Vikas Sharma (@Vikass_BJP) reported 45 minutes ago

  Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm

• 
  xivviiiv (@KusumBatra) reported 46 minutes ago

  @Paytm I have been using paytm for past few months but suddenly logged out and unable to verify. Could you please help🙏🏾

• 
  Harsh A Notariya (@harsh_notariya) reported 50 minutes ago

  Wtf @Paytmcare @Paytm There is no way to contact a human for customer support? Your AI raised a ticket, which promised a reply from an agent in 6 hours, but there was no reply for more than 24 hours. Your customer care number is unreachable Please reach out to resolve my query asap

• 
  Aayush 𝕏 (@singhaayush2106) reported 51 minutes ago

  @Paytmcare because of your app I made a payment to different person and I am not able to contact with that person. Help me in getting my money back

• 
  nik (@rhysnik) reported 53 minutes ago

  @Paytmcare My issue is purely technical: why did your app override my saved default bank account settings? I have shared all necessary transaction details previously.

• 
  Joseph A Dsouza (@JosephADso93291) reported 54 minutes ago

  @Paytmcare @Paytm Even after raised ticket, payment made from your platform/ gateway still not credited / updated in MSEDCL system. If insurance policies premiums paid and faced such issues, customers believing payments are done 🤔🙆 Have to run pillar to post ??

• 
  GANESH TIMES (@GaneshkanthS) reported 55 minutes ago

  I keep asking clear questions, but you have no valid answers! ​Why is confidential customer data not safe with Paytm? Answer the public! ​@Paytm @Paytmcare @PaytmBusiness

• 
  Wasim (@wasim_sayy) reported 58 minutes ago

  Option 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3

• 
  Dr Naseem Ahmad (@Naseemahmad7813) reported 58 minutes ago

  Good morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm

• 
  sasta sarcasm (@sastasarcasmlol) reported 59 minutes ago

  I brought car insurance policy But later at kyc stage due to some issues I couldn't upload document. But policy payment was made via credit card. Now I have taken insurance from some other sources. How to get my refund. @Paytmcare

• 
  Ashu Smarth (@smarthchand) reported 1 hour ago

  @PaytmCheckin @Paytmcare no dedicated support desk, no customer care number. Only option is to raise a ticket that is still unresolved, got no confirmation on booked ticket been 12 hrs now the airline says its a group ticket by agency. This is totally a fraud.