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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (43%)
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Mobile App (29%)
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Transfer (29%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.
| City | Problem Type | Report Time |
|---|---|---|
 Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App | |
| Shillong |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Vaibhav Bajpai
(@vaibhavvicky) reported
@Paytmcare You said one week, but still I did not get my refund, same statement is made by your customer care for last one month. Please behave like an organised sector and don’t ruin your reputation
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kirti kunal
(@kirtikunal3) reported
@Paytmcare I called many times to customer care but i didn’t get any satisfactory reply.
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Pushpendra Tiwari
(@Push7Tiwari) reported
@Paytmcare Even after a week I ve not received my refund, Paytm is showing refund is successful but it's not. Your customer care helpline is just useless, no way to connect with real person. Even in app you have no way to write complaint directly. Worse ecom ever
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Rachit
(@bohemiian_soul) reported
@Paytm , please improve your customer support, they don't give a reply, feels like bots are sitting on the other side. My bus got canceled on 27th March, and your bots don't tell me how much time will it take to initiate a refund. #paytmmatkaro
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Kajal
(@Kajal69659493) reported
@Paytm Paytm not solve my problem my account block but I try many time contact Paytm and also twit daily but Paytm not solve my problem #paytmcare
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K Basi Reddy
(@kbasireddy) reported
@Paytm pls understand you have one of the worst aap where we can’t talk to any customer service to redressing the fraudulent vendor issues you have on your system. Is making in which ever you can, is more important? Shame on you.
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Raj
(@rajkancha143) reported
@Paytmcare @300Rakesh @ashusinghrr Help me
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Devendra Kumar
(@Devendr87536512) reported
@vijayshekhar Sir, Your paytm is not refunding amount of order ID 10595765200 for 22 days .I am contacting daily customer care but they have no any answer. plz help. I am continuously loosing faith in paytm. You should reply, for refund @Paytm @Paytmcare
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tej
(@tej31401641) reported
@Paytm no customer care available
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tej
(@tej31401641) reported
@Paytm settlement pending from 4 days. Funds hold. No response from 3 days. Fake promise to call back. Do not use this worst customer care company
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s
(@TonyRDStark) reported
@Paytm your customer service is worst
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Nitin Verma
(@nitin8833) reported
@Paytmcare is paytm payments bank server is down right now.. Bcoz I am unable to transfer funds to my paytm payments bank account
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Lokesh Aggarwal
(@LokeshA77) reported
Also the same has been provided on 4th april 2021. But your executives are saying that there is no time limit to refund. I have to wait. They dont know anything that till when it will get refunded. @Paytmcare @Paytm this kind of solution we r providing to customer ? Arrnge a cal
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suhas sridhara
(@suhassridhara) reported
@Paytmcare @Paytm @vijayshekhar The worst customer care ever! have been following up for a refund for a month and the only response I get from them is that there is a technical issue and they disconnect the call. Looting customer's money! Booking ID: 10175485966
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Aman Raj
(@helloamanraj) reported
@Paytm Slow pay = safe payment
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Nitin
(@Nitin45765862) reported
@Paytmcare Sir me submit 2 times kyc documents Why my account not Unblock my ticket I'd = 186603029 Please solve my problem
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tej
(@tej31401641) reported
@Paytmcare fake 24x 7 customer care
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Devendra Kumar
(@Devendr87536512) reported
@Paytmcare Plz give me refund not update, you are giving update for 22 days. It seems like tarikh pe tarikh. Are you cheater or looter of customer's money. You are earning interest money from Our refund. You should refund along with interest @vijayshekhar @Paytm
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Arun_அருண்_🇮🇳
(@arun_11z) reported
@Paytm Made a landline bill payment on 13th. Bill is not processed still.. but, Paytm shows payment successful. When the number is entered in the bills page ,it agains shows to pay the amount Help me with the issue
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Naman
(@Naman3147) reported
@aliabhattboy @Paytm Upi isn't working in wazirx since last 2 months 😤
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PROFESSIOR -X🗨
(@dhveer14) reported
WARNING*****Dont ever link your @airtelindia @airtelnews account with @Paytm OR GPAY . airtel customers doing fraud transactions and than airtel will say its not their fault that the airtel account was linked to paytm..pathetic service
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Balaji Rajkumar
(@balaji_rajkumar) reported
For the below mentioned transaction id PT011053BRHOSEF8B1Xo paid for the TNEB on Feb 22 2021 is paid but not the amount received for the TNEB and still not the amount reversed for my registered bank account..Kindly solve the issue as soon as possible..@Paytmcare
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Subh
(@TonyRDStark) reported
@Paytmcare I had requested to close my Paytm Payments Bank in help center as my number linked to payments bank hasn't been updated to my new number and is still linked to my old number (not in use). I haven't received any response to my inquiry yet
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Malay Bhavsar
(@malay_bhavsar) reported
@Paytm wtf customer caresys , an unauthorised transaction is showing done thru Paytm IVT Utility. Details are as below Transaction ID - 07002074700404929735143 dt. 04.04.2021 - Amount - Rs 815.0 Above transaction is not showing in any of my statement. Please check and clarify.
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Paras Gaba
(@GabaParas) reported
@Paytm @Paytmcare @vijayshekhar It's been 3 days, I'm asking you to arrange a callback from the Postpaid Support team.. Everyday your team is saying that we're calling but there is no call. Please look into this on priority. There are wrong transactions in my Postpaid Account.
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syed allauddin
(@syedallauddin) reported
Hello @Paytmcare ! I am not able to complete videoKyc on Paytm app. It threw an error to try again later. Can you please check and help? @Paytm
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Shaikh_Mohammed_jabir👑
(@Mohammedjabir92) reported
@Paytm @Paytmcare Hello I have some Query that is I can't send my wallet money to may bank account otp didn't received and after 2_3 try the error showed is user blocked Kindly solve this I want to do urgent transaction.. please solve this.
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Gaurav Barjatya
(@gauravbarjatya) reported
@MumbaiPolice someone is calling from the +916294343478 and asking to update @Paytm KYC, Bank Details. Few family members have already lost money to calls from this number in last 2 days. @Paytmcare pls note! The number on Truecaller reflects as "kyc service centre" to fool ppl.
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பிறவி பேராசிரியர் 🐬
(@ProfessorBask) reported
Paytm customer care not response... Poor UPI app now I made payment... Through UPI. But his bank account not received @PaytmBank @paytmbankcare @Paytmcare
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Indraj Babra
(@babra_indraj) reported
@Paytm Payment account apply karna hai plz help me