Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/20/2026 01:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • bhattvinit Vinit Bhatt (@bhattvinit) reported

    @Paytm not working says not eligible

  • KapilMoudgil Kapil Moudgil (@KapilMoudgil) reported

    @Paytm @Paytmcare Why I have charged 300 rs (paytm postpaid) when I clear your all dues before month end.This is totally ridiculous & shame.I've read your all terms regarding paytm postpaid convenience fee. I'm not giving any charges to you. BIG COMPANY BUT ZERO SERVICE. @Paytm

  • rakeshnayak_27 ŘAKESH KUMAR ÑÁÝAK (@rakeshnayak_27) reported

    @Paytmcare @Paytm its paytm postpaid not laytm . Solve my problem immediately otherwise i am not gonna pay the bill this month

  • SmileAdith adith.p.k (@SmileAdith) reported

    @Paytmcare I am facing an issue with postpaid! Please resolve as soon possible! #sucks

  • Alfarnassolkar Alfarnas solkar (@Alfarnassolkar) reported

    I have no credit score, Is POSTPAID_MINI activation as well as paying dues in time will help me to create credit score? @Paytmcare

  • Parthp1508 PãŘťh pAÑđę (@Parthp1508) reported

    Tried multiple times to updat kyc but still showing same error @Paytm @Paytmcare @PaytmBank

  • swamyswamych swamy (@swamyswamych) reported

    I lost my Paytm registered number so I m unable to login into my paytm account Please resolve this problem I have to pay loan @Paytmcare

  • iamanuragkr Anurag Kumar (@iamanuragkr) reported

    @Paytmcare I could not activate Paytm postpaid because my selfie is not clear. This is happening everytime. Please help

  • namit_22 Namit Goel (@namit_22) reported

    @Paytm @Paytmcare @PaytmTravel - pathetic support and travel policies. I have followed up and logged 2 tickets which get auto closed.. booking # 10159659777, refund request pending. Money already released by SpiceJet on 5 sept.

  • i11011983 vinesh kumar (@i11011983) reported

    @Paytmcare please share your email id to register a complaint for an amount auto debited to my credit card as the customer support option available in app is top on most worst option I have used ever.

  • thejas_er Thejas ER (@thejas_er) reported

    I subscribed for Paytm Service Agent about a Month ago, but still didn't received the starter kit. It shows as delivered in the app. once I contacted paytm they said it will delivered shortly.still No information .I want to cancel Subscription and refund money. @Paytm @Paytmcare

  • _Team_AJ Aloknath Jaiswal (@_Team_AJ) reported

    @Paytmcare You guys are frauds. 1st you ask to upgrade the Paytm Postpaid account & then you deliberately don't accept the Selfie for KYC to make sure the customer doesn't get the Postpaid account since the older one just got closed. I have tried with 100+ selfies but all failed.

  • trishulkarne Trishul Karne (@trishulkarne) reported

    The issue exists same I will update this every week .. let's see how may weeks @PaytmBank @Paytm takes to resolve issues..🙄

  • naveenkamtala naveen k (@naveenkamtala) reported

    @Paytm Except sitter I got fierce fifty, doosra, yorker, bouncer. Plz help me to get sitter.

  • officer_ashish Ashish (@officer_ashish) reported

    @JioCare @reliancejio I have done the recharge through @Paytm but still recharge has not been processed kindly see this issue, money got deducted from paytm.

  • rakeshnayak_27 ŘAKESH KUMAR ÑÁÝAK (@rakeshnayak_27) reported

    @Paytmcare hi , my october month laytm postpaid lite bill is generated which is 4993 rs which i want to convert it into emi option but u have not settled my sept emi which i already paid fully, from 6 days trying to reach customer care no answer😐

  • Apurva_16 Apurva Mehrotra (@Apurva_16) reported

    @Paytmcare Hello Team, I thought u guys are professionals and would love your customer but nobody is bothered to help me.

  • SourabhKhajuri3 Sourabh Khajuria (@SourabhKhajuri3) reported

    @vijayshekhar sir you have extremely poor customer service team . I will not use Paytm ever now . @Paytmcare your are pathetic , waste of time , you lost one customer today and I make sure I tell my story to my friends to stop using Paytm.

  • Kishore15904116 Kishore Chowdary (@Kishore15904116) reported

    @Paytmcare @Paytm why are you providing worst customer care service

  • SultanAli000786 Sultan Ali (@SultanAli000786) reported

    Dear sir / madam I don't know why block my @Paytm account please help me unblock my @Paytm account please I already completed full KYC My Paytm registered number :- already send dm.

  • PrasangKumar2 Prasang Kumar (@PrasangKumar2) reported

    @Paytm I tried many times.. but i didn't got sitter please help me

  • sekhe_sentu Sentu Sekhe (@sekhe_sentu) reported

    @Paytm Sir.. mera referral amount credit ni hua jo ki usme likha tha 24 hours ke andar ho jaye ga.. par avi 48 hours ho gaya credit ni hua.. pending mai hai.. plz solv my problem

  • MdHasan70020333 Md Hasan Raza (@MdHasan70020333) reported

    I need powerplay and golden duck if you have plzz help me @paytm

  • Idontkn36692335 Idon'tknow (@Idontkn36692335) reported

    @Paytmcare Also can you please provide me with A Sitter Card in case if you weren't able to solve my issue.. Since I have messaged you at 2:16 pm and I received a DM from your end saying that you are looking into this at 4:07 pm.. But I haven't received any further updates from your side..

  • SultanAli000786 Sultan Ali (@SultanAli000786) reported

    @Paytm Please help me my PAYTM account has been booked without reason

  • biswadeep_rajak Biswadeep Rajak (@biswadeep_rajak) reported

    I'm facing some issues to order visa physical card from 1st of July,but still,I didn't get any perfect and a satisfying answer from any customer care of @Paytmcare ,How much time I've to wait for that?? It's now irritating me,please tell me the proper solution @PaytmBank @Paytm

  • subham672singh Subham Singh (@subham672singh) reported

    @Paytmcare hi I have done transaction of 50k nd still it's processing, it's been two days now. It's big amount no one is picking call from Customer service, please help regarding this

  • Vishaljoshi1990 Chef. Vishal 🇮🇳 (@Vishaljoshi1990) reported

    @Paytm @Paytmcare ate my money, ticket not booked from IRCTC server. but this dalaal kind of app charged me @vijayshekhar

  • ramparkash15121 R P Singh (@ramparkash15121) reported

    @paytmbankcare @Paytmcare @Paytm I have been waiting since 2 days no one even bothered to response. Now I have no trust that issue will be resolved. Because I have a bad experience previously!?

  • Shivans43754343 Shivansh (@Shivans43754343) reported

    @DogesUncle @Paytm @WazirXIndia Are bro,Paytm is bank they are not allowed trading because of rbi told bank should not support crypto business