Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Login (21%)
• Website (14%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

City	Problem Type	Report Time
Kolkata	Mobile App	16 days ago
Kolkata	Login	18 days ago
Varanasi	Login	20 days ago
Dehra Dūn	Login	20 days ago
Delhi	Mobile App	23 days ago
Kolkata	Mobile App	30 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manisha Jha (@manisha20jha) reported 4 minutes ago

  @Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution

• 
  The Lovely Lola (Emperor Mikes fav geisha) (@MikeWat46615010) reported 7 minutes ago

  @paytmcare wierd issue seems to be occuring on your app. Kindly respond via dm

• 
  Human First (@venkat1962) reported 8 minutes ago

  @AnuragC1106 @Paytm dump paytm and for Gpay...problem solved

• 
  Ravi Mangnani (@sanjuravi) reported 12 minutes ago

  @Paytmcare There are no update on my account kindly help us

• 
  Anurag Chaturvedi (@AnuragC1106) reported 18 minutes ago

  My wife have change her phone with the same number but unable to operate @Paytm . She has sent mail also. Please be quick to solve the problem.

• 
  ameen_yours (@ameen_yours) reported 24 minutes ago

  OD338047890390305100 for this order id on 10 july u didn't receive my 50 rupees voucher yet help me fast I did a payment of 194. @Paytm @Paytmcare

• 
  Aakash Goyal (@AakashG0yal) reported 27 minutes ago

  Maybe @Paytmcare @PaytmCheckin @Paytm should rename "Customer Care" to "Customer Ignore." It's been 10+ hours with zero response. Is acknowledging a customer's refund query really that difficult? Still waiting for an update on Booking ID: 27255988499.

• 
  Venkat (@Ram009999) reported 29 minutes ago

  Dear @Paytmcare @Paytm Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve

• 
  Sandeep Malhotra (@Sandeepm881990) reported 29 minutes ago

  @Paytmcare Kindly share your official email id on which I can mail to escalate my issue to higher authorities

• 
  Mohit Sachdeva (@mohitsachdeva21) reported 31 minutes ago

  @Paytmcare Why 6 days it is your work to do not my Why should I wait. Has I taken any loan from you. As per customer rules you can’t hold any customer without any reason. Kindly refund my amount by EOD. Else I will see u guys

• 
  Vishal anand (@Vishalanand451) reported 34 minutes ago

  @Paytm Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm

• 
  b210 (@b2_ten) reported 34 minutes ago

  @Paytm @Paytmcare the 11rs itr filing for paytm×cleartrip offer not working please help

• 
  The notorious banker (@kishus456) reported 34 minutes ago

  @Paytmcare I could have booked 20 tickets in this much time using other service providers.. What a shame @Paytm

• 
  Mohan Bhog (@winner_platinum) reported 38 minutes ago

  @Paytm @PaytmBank When will we get the money stuck in paytm wallet ? It has been quite a lot of time since your bank has shut down.

• 
  Ankeet Panda (@ankeetpanda) reported 38 minutes ago

  @Paytmcare unable to close my existing Fastag issued by Paytm. Selling my car. There’s no option in the app & the chat support is unable to help either. Kindly assist @Paytm @paytmbankcare

• 
  Karthik (@theycalmepanda) reported 38 minutes ago

  @PaytmBusiness Same thing repeat again is there any customer support or just automatic response in x for the name sake? @Paytmcare

• 
  Sanjay Sudula (@SudulaSanjay) reported 49 minutes ago

  @Paytmcare Waiting for your response @Paytmcare Can you update status of the issue?

• 
  Kaithi (@jiobasha) reported 50 minutes ago

  Dear @Paytm @HMRLHydMetro, I made a ₹500 UPI payment at Erragadda Metro Station counter today (17 Jul 2026, 10:31 AM). The Paytm POS machine showed "Payment Failed", but the amount was debited successfully from my SBI account through BHIM UPI. Transaction ID: 103130717411 The counter staff informed me that the refund may take up to 1 week, but I request an immediate refund as the transaction failed at the merchant's machine. Kindly look into this urgently and help resolve the issue at the earliest. Thank you.

• 
  SKA (@sujitagrl) reported 50 minutes ago

  @Paytm upi ref number 404605783172 not received on my account. In app amount is received but went to different account which I am unable to access. Please help

• 
  GK Aujla (@theviper5911) reported 51 minutes ago

  @Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care

• 
  Prashant Chouhan (@prashant8129) reported 52 minutes ago

  Hey @PaytmCare @Paytm, ​I am unable to open the Bank / Fixed Deposit (FD) page in the app. It's continuously failing to load. ​Kindly check this glitch and resolve it ASAP so I can access/redeem my FD! ​#Paytm #PaytmBank #AppIssue

• 
  Sujeet Kumar Ji (@Sujitt127) reported 53 minutes ago

  My Merchant Id qMdLLD69078309036139 My Primary number is lost So I want To Access Through My Registered Email Because My Registered Email Working Now @Paytmcare

• 
  Bharat Ka Sikh (@BharatKaSikh) reported 54 minutes ago

  @paytm @paytmcare Your service is a disgrace. No option to cancel the Soundbox, customer care is nothing but AI, I receive calls from you those are AI too. Stop forcing unwanted charges. Cancel it now before I smash this useless box.

• 
  Saurabh Rawat (@saurabhrawat199) reported 55 minutes ago

  @Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.

• 
  Abhi$hek Hindustani (@BrownBoi07) reported 57 minutes ago

  @Paytm @Paytmcare very annoyed at this moment because of your service you provide me the timing at 8 40 am and I reached on 8 15 am but interestingly the bus operator is saying that the bus left at 7 am. How's this possible? I have the call recording. You wasted my time.

• 
  Nikhil (@kumarnikhil2209) reported 57 minutes ago

  @Paytmcare The scan and pay widget stopped working

• 
  James Biswas (@mmrbiswas) reported 59 minutes ago

  Dear Sir/Madam, I have FDS in Paytm Payment Bank, and I have now opened a savings account with Indusind. However, I am unable to break these FDs. Please help me. I have emailed Indusind, but they advised me to contact Paytm. Kindly assist me. @paytmbankcare @PaytmBank @Paytm

• 
  Avijit Das 🇮🇳 (@Avijit_Das) reported 1 hour ago

  @Paytmcare Hello Hemant, I have got some response in DM. It assumes that the problem is with the user. It assumes 1) my app is not up to date & 2) I had unstable connection. Good luck improving your service with that attitude.

• 
  -PS (@goddess_tweets_) reported 1 hour ago

  @paytmgold @Paytm has the most horrible service, they stick to u like leeches when u hv to cancel a SIP! What a greedy piece of crap business!

• 
  Vijay Meena (@itzvijaymeena) reported 1 hour ago

  @PaytmBusiness @Paytm Someone has fraudulently used my Aadhaar card number to create a Paytm Business account (linked to a mobile ending in *** 010). Your support team is completely unresponsive. I am unable to create my genuine business account. Please fix this immediately,