Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/29/2026 20:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (47%)

    Transactions (47%)

  2. Mobile App (20%)

    Mobile App (20%)

  3. Login (20%)

    Login (20%)

  4. Website (7%)

    Website (7%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut and Bhopal.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Withdrawals
IndiaAlīgarh Transactions
IndiaQādiān Website
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
IndiaChandigarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • BinitaPrajapat4 Binita Prajapati (@BinitaPrajapat4) reported

    @Paytmcare plz paytm help I can't stop call from paytm business loan it's just harassment

  • IamAkashVats Akash Mishra (@IamAkashVats) reported

    Never use paytm FastTag... They are completing my KYC from last 20 days. My new profile created and fasttag account goes missing in new account. I am paying double charges from last 20 days and paytm is working on issie from last 20 days. @Paytm @Paytmcare @nitin_gadkari sir

  • niranjanmpatel Niranjan Patel (@niranjanmpatel) reported

    @Paytmcare I am following up with customer care for more than a month regarding incorrect deduction from my fastag wallet. With solving my issue they have closed my tickets 2 times. If you care for your customers look into the issue on priority. Ticket# 3268671821, 3261290825

  • ChetanT07944809 Chetan Thakur (@ChetanT07944809) reported

    Hello @paytm, This is Chetan Thakur Recently I am facing an issue with my paytm app My account is registered with 8999934393 no. A few months back I activated paytm postpaid and use it once for mobile recharge, that due payment was cleared by me in the next month itself.

  • Gurdeep75683941 Gurdeep Kaur (@Gurdeep75683941) reported

    @Paytm I paid BSNL Landline Fth Bill this Number 1812993731 Bill paid Successfully But Not Confirmation massage Resived in 2hours Please Solve Problem

  • Jaspreet191987 Jaspreet Singh (@Jaspreet191987) reported

    @Paytm Your customer support service is too bad. It is almost all 10 days to raise a service request but resolution is yet to be received.

  • er_vr Er Ritesh Verma (@er_vr) reported

    @Paytmcare @Paytm @vijayshekhar Ji , it has been 4 days since I am taking follow with you help/support who are not able to resolve the issue . Ticket I'd : 3273595542. Getting same reply to wait for 24 hours after every 24 hours

  • AzhaanFaisal Faisal Azhaan (@AzhaanFaisal) reported

    @Paytm @Paytmcare Fraud by Paytm : The problem is still there. Kindly Help me and solve this case.

  • capanigrahi1984 Manoja Panigrahi (@capanigrahi1984) reported

    Requesting @SUNDIRECTIndia @indane_gas @Paytmcare to help in reversing the transactions, which were not made by me but by some fraudsters who hacked my Simpl account and transferred money from my Simpl account.

  • LaheraShrusti shrusti lahera (@LaheraShrusti) reported

    @Paytm Help me solve the problem coz I’m not going to pay the money as I have not used it and don’t even know where it is. Because I’m not going to pay any amount which I did not use. Please do the needful.

  • Abhay2Gandhi Abhay Gandhi (@Abhay2Gandhi) reported

    @Paytm Bot: We have raised a ticket with id 3248899328 for your issue. We are working on resolving your issue and we will respond within 4 hours. You will receive a notification as soon as we respond to your issue. Repetitive reminder and chat no out come even after 3 months

  • suvammaity4 suvam maity (@suvammaity4) reported

    @Paytm Ghatiya service your customers care

  • varun_snyper Varun Kumar (@varun_snyper) reported

    @Paytmcare @Paytm had a Dm conversation.. just been a bad experience and denial of any support and not understanding… Paytm is #cheating #fraud

  • ChetanT07944809 Chetan Thakur (@ChetanT07944809) reported

    Hello @paytm, This is Chetan Thakur Recently I am facing an issue with my paytm app My account is registered with ********93 no. A few months back I activated paytm postpaid and use it once for mobile recharge, that due payment was cleared by me in the next month itself.

  • logobuzzz Logo Buzz (@logobuzzz) reported

    Hello @Paytmcare my paytm account has been blocked without any reason and I'm not able to unblock it for the last 6 month. Whenever I reach to the customer care they just open an case ID and after 2-3 days it's getting closed without resolving the issue! Kindly respond @Paytm

  • ashishpahwa7 Ashish Pahwa (@ashishpahwa7) reported

    @Paytm please share an email ID where I can register a complaint and get a serious response? Your in app ticketing service is the most useless thing in the world!

  • RatnaGopal1 RatnaGopal (@RatnaGopal1) reported

    @Paytm @Paytmcare frustrated for way Paytm is complacent to resolve a small issue. When opens Paytm app (using for several years) there was problem in logging in. I removed app and reinstalled on iPhone 13. Login/ sign up buttons were together.

  • ManuReddy148 Manu (@ManuReddy148) reported

    @JayminSOfficial @Paytm Paytm payments bank is also there....never found any problem with it....may I know any reason to switch Or stick to Paytm payments bank

  • VivekTh48223706 Vivek Thakur (@VivekTh48223706) reported

    @Paytm Mera account block hua h help me

  • babu_zilla NIRANJAN BABU ZILLA (@babu_zilla) reported

    Hi @Paytmcare I no longer want use paytmsound box service, I am trying to cancel it, since last three days.. How to cancel the soundbox service.

  • LaheraShrusti shrusti lahera (@LaheraShrusti) reported

    @Paytm I have been facing too much problem with Paytm and charging me money which I don’t know where it is and even you don’t know where it is. When ever I ask to speak to a manager they say that they don’t have a manager and never did any investigation that was needed.

  • ChetanT07944809 Chetan Thakur (@ChetanT07944809) reported

    @Paytmcare Paytm no. Sent on your DM .kindly check and resolve my issue as soon as possible. As I am going through frustration because of this call by recovery agents

  • sachinji12 Sachin Sharma (@sachinji12) reported

    @vijayshekhar @vijayshekhar paytm customers not able to do complain as you have not allign customers support team...how customers will sustain with paytm company. @Paytmcare

  • GauravChocolaty Chocolaty Gaurav (@GauravChocolaty) reported

    @Paytmcare Pathetic customer service check dm

  • Karanmehta1991 Karan mehta (@Karanmehta1991) reported

    @Paytm Hi Team,I need assistance related to cashback points and cannot reach your care channel. @Paytmcare says I am blocked. This is very annoying. @vijayshekhar Please help here.

  • Fellena5 Fellena (@Fellena5) reported

    @VivekTh48223706 @Paytm Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day

  • jimmy44463720 Rolex (@jimmy44463720) reported

    New age new way scam of @Paytm @Paytmcare my money was looted and there is not any human customer care to help you #loot #Paytm #fraud

  • adildeshmukh25 Adil Deshmukh (@adildeshmukh25) reported

    My paytm account is block from last 1 year and I don’t able to unblock it i stuck 4236rs in pytm account i contact with customer care but didn’t solve my problem and I don’t have time for this bull **** so please respond to my tweet @Paytmcare @Paytm @PaytmBank

  • CaGambali Jagadesh Gambali (@CaGambali) reported

    @Paytmcare Even after 20 days resolution to my concern not at done from the Paytm customer care..I am faced one of the worst customer care support from @Paytmcare

  • sachinji12 Sachin Sharma (@sachinji12) reported

    @Paytmcare Hi @Paytmcare @vijayshekhar - I want to remove paytm postpaid in my Paytm app but there no option also you provide any customer support number..required support to remove paytm postpaid ...otherwise I will to remove paytm app .kindly look into it