Paytm

Is Paytm down?

Some problems detected

Users are reporting problems related to: transactions, mobile app and transfer.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 10/18/2025 08:30

October 18: Problems at Paytm

Paytm is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (55%)

    Transactions (55%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Transfer (18%)

    Transfer (18%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Coimbatore, Kozhikode, Chennai, Shillong, New Delhi and Delhi.

Loading map, please wait...
City Problem Type Report Time
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
IndiaNew Delhi Mobile App
IndiaChennai Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Prakash25370316 Prakash v.r DOB 19.11.1974 (@Prakash25370316) reported

    @Paytm Res sir I was out of station, just returned today hence I will pay my post paid land line 04426733507 bill 0937.00 for past two months, and my post paid mobile 9444864316 amount 0352.00 ,paid on today but server down now it will clear on tommorw

  • Ashish_Rajput89 Ashish (@Ashish_Rajput89) reported

    @Paytm @Paytmcare my wallet credit is freezed and unable to contact customer care. Isn't it good to share an email with the steps to resolve this issue bcoz the customer service is pathetic.

  • ankurvashi1983 Ankur Vashi🇮🇳 (@ankurvashi1983) reported

    @Paytmcare @Paytm how much time it takes to resolve the issue I raised a ticket at 12pm today i was told that the issue will be resolved in 4hrs it's almost 7+ hrs

  • LoveBir32515966 Love Birds (@LoveBir32515966) reported

    @ETNOWlive @Paytm @vijayshekhar He is the only reason for Paytm share price down

  • VishalSingh_33 Poonam (@VishalSingh_33) reported

    @Paytm @Paytmcare Mere paytm account se 11100/- unnecessary deduct ho gaye very poor service. Contact details 9936759191

  • rishabhanand916 Rishabh anand (@rishabhanand916) reported

    @Paytm @Paytmcare Are you making fool to me. The error is happened from your side and why are you not refunded my amount. I want my amount today. #fraud #Paytm #Cheater

  • rkgulam Rabbani Khaja Gulam (@rkgulam) reported

    @Paytm The worst service i have ever seen. I am using Paytm and my Paytm usage is almost above 70k per month. Due to medical emergency i didn't pay my postpaid bill on time then they blocked my postpaid. As i paid full bill with late fee as well.

  • nathan_km Nathan (@nathan_km) reported

    Fed up with Paytm support. My fasttag is blacklisted even though I have enough balance. Really fedup with their support...@Paytm

  • Sujit_1919 Sujit (@Sujit_1919) reported

    @Paytmcare Paytm is asking to verify my Aadhar whenever I try to login into my payments Bank. I have already given my KYC detail. I called your customer care but they haven't solved my issue they were just transferring the call. Paytm sucks.

  • rkgulam Rabbani Khaja Gulam (@rkgulam) reported

    @Paytm As a late fee for my postpaid bill they charged 885 bugs.... But still my account is blocked and then are saying risk engine blocked my postpaid account bill ****

  • rkgulam Rabbani Khaja Gulam (@rkgulam) reported

    @Paytmcare No DM please reply and resolve my issue here

  • vinay7227 vinay jain (@vinay7227) reported

    PAYTM WANT TO UPDATE KYC BUT HOW CAN I DO FOR KYC UPDATE ALL UPDATE CENTER R NOT WORKING FOR PAYTM KYC PLZ MAKE SURE HOW CAN USE MY PAYTM WALLET....AND TRANSFER TO OTHER @Paytmcare @Paytm @PAYTMKYC7

  • HimaniBhanusha8 Himani Bhanushali (@HimaniBhanusha8) reported

    @Paytmcare I had purchased a voucher from paytm & I am unable to claim that I had complaint this regarding to Paytm support so many times & get i am unable to solve my issue This way u make fools to us? There is no customer care in vouchers & cashback part

  • rishabhanand916 Rishabh anand (@rishabhanand916) reported

    @Paytm @Paytmcare Are you making fool to me. The error is happened from your side and why are you not refunded my amount. I want my amount today. #fraud #Paytm #Cheater

  • my_nazariyan Pradeep Gopalan (@my_nazariyan) reported

    @Paytm @Paytmcare @vijayshekhar Hv at last been able to add money to my Paytm wallet. Thanks for fixing the issue.

  • nagda_jignesh jignesh nagda (@nagda_jignesh) reported

    @Paytmcare than also worst service @GooglePayIndia no extra charge been taken #banpaytm

  • Ankit0071986 Ankit (@Ankit0071986) reported

    @Paytmcare 18089875624 - Order ID I don't understand, If this Electricity Recharge Option is not working, then why do you guys have it in your APP. My Money stuck again for around 48hrs & still not Recharge processed. Can you please look into this on Priority Please confirm me ASAP.@Paytm

  • arunan20186 ARUNAN /ಅರುಣನ್/ அருணன் (@arunan20186) reported

    What shame and shape less company @Paytm @vijayshekhar hence people knew to ball foot ball with ur company stocks. U kick people *** in the name of bad service.. market ...... Kicked u out

  • vishwadeepb Vishwadeep bhardwaj (@vishwadeepb) reported

    Updating phone number is worst experience … @Paytm if customer care can help @Paytmcare

  • praveenreddy207 GPR (@praveenreddy207) reported

    @sandipsabharwal @Paytmcare, @vijayshekhar why your not team is behaving irresponsible and cheating customers without customer service option.. People r suffering and Vijay is enjoying.. This is a cruel way if business you r doing.. Not fair.

  • rishabhanand916 Rishabh anand (@rishabhanand916) reported

    @Paytm @Paytmcare Is any update on my issue. I'm waiting from last night. You are not taking things serious. Last time Im asking give back my money. #thief #fraud #Paytm

  • arijit001sanju LM10 (@arijit001sanju) reported

    @Paytm jo bhi jite tum apna customer care service thik karwao , kuchu sikhao unko banking ki related , not surprised why your stock is not performing ,,,, worthless

  • currentalks Karan (@currentalks) reported

    Funds are on hold from last 2 days Those are emergency funds and no action taken Pls help @Paytm @vijayshekhar

  • arunan20186 ARUNAN /ಅರುಣನ್/ அருணன் (@arunan20186) reported from Bengaluru, State of Karnataka

    @Paytmcare @UNuances @Paytm What help ru doing why is not my issue resolved even after 1month #boguspaytm

  • Singh_kunwar91 Gurkanwar Singh (@Singh_kunwar91) reported

    @Paytm @Paytmcare pls issue me rupay debit card for my paytm payment bank account

  • Arun_1248 Arun Gupta (@Arun_1248) reported

    @Paytm didn't expected this from you. Such pathetic service. Booking ID 18105494172. No response from customer care also.

  • Rasheed23192987 Rasheeda Begum (@Rasheed23192987) reported

    Please check bank server @TheOfficialSBI Unable to make UPI payment. @GooglePayIndia @Paytmcare

  • Ranith995 Ranjith Venkatesh (@Ranith995) reported

    overpriced ipo by the @Paytm and someone should sue them for it.. 80% loss.. even the company itself not even worth of 10% of its issue .. misleading the people and biggest loot in the stock market history ..

  • arunan20186 ARUNAN /ಅರುಣನ್/ அருணன் (@arunan20186) reported

    Hey f and s @Paytm why my issue not resolved even after a month tommrow case is being filed

  • navneetsrooprai Navneet Rooprai (@navneetsrooprai) reported

    @Paytmcare @HDFC_Bank @HDFCBank_Cares no response yet. Received my paytm hdfc select CC. Able to use it fine but my problem is I can't see my card in paytm app. Also I didn't receive the welcome bonus (1000 rs and paytm first membership) kindly reply asap