Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Website (23%)
- Transactions (8%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 2 days ago |
|
New Delhi
|
Mobile App | 10 days ago |
|
Haridwar
|
Transfer | 29 days ago |
|
Bhubaneshwar
|
Website | 29 days ago |
|
Agra
|
Mobile App | 1 month ago |
|
Chhindwāra
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ritwick Ghosh (@RitwickGhosh3) reported@Paytm @Paytm There is no proper reply over DM. Help me to connect in call with an agent.
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Ravneit singh (@Ravneet02377119) reported@paytm your payment link is broken
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YadavVijay (@Yadayvijay1) reported@Paytmcare Booking id last digit make my trip is 8782 and irctc refund processed on 23rd June. When I called paytm customer care replied that my no is not registered-9818952582 while I am daily making transactions from this no
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.
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KING_K (@GODKILLER387) reported@Paytmcare At this point it's getting absurd 😞 I regret why did I even use paytm. The support is doing nothing my payment is stuck for 24 hours and I'm not even getting a single reply
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Ashish Dwivedi (@AshishD69007140) reported@Paytmcare mam You can help me paytm se reliving letter chahiye mil nhi pa raha paytm customer care number nhi lagta email id not working & customer paytm hayring default please help me ashish Kumar employee code. 10125109 mo. 6392084254
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Zaidi (@AbbasZaidi08) reported@Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.
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Garvit Goyal (@garvitgoyal31) reported@Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389
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Dev Kumar (@devkumar89500) reportedaccidentally deleted my old KYC account on my registered number, and now a fresh new account has been created automatically. Your support emails are not working and calls are not connecting. Please help me restore my old account. Urgent! @Paytm @Paytmcare
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Zair Shamim (@zairgame) reported@Paytmcare I have never thought that in this age of digitization, a simple grievance will take this much time to get resolved.The only assistance,as of now,I need is the resolution of my issue. If you want any information related to transaction,feel free to ask me.
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venkatraju (@venkatraju) reported@Paytm I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.
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Jay. (@hey_jt9) reported@Paytmcare @Paytm What a fraud app. There was a balance in my paytm wallet amount. Now the same is not shown on app and the customer care bot is just wasting time and not helping with paytm wallet.
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Paytm Care (@Paytmcare) reported@RealAnshul12 @OfficialSBICare @Paytm Hi Anshul, Waseem here. I can see you'd like to remove your saved card details. Please open Paytm > Menu (☰) > My Payment Settings > Settings/Saved Payment Details & Other Settings, then swipe left on the saved card/account and tap Delete. If you face any error, share the exact message via DM, and I'll assist further.
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himanshu sharma (@idiotic734) reported@Paytmcare Hi @Paytmcare Hemat, Thanks for your prompt response! When i will expect this issue resolution. I am not able to use my bank services because of auto pay
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Khoj Khabari (@SatishPathakCSC) reported@PaytmBusiness @Paytmcare i have ordered paytm sound box but due to unprofessional behaviour of delivery partner they marked delivered take otp and now denying to deliver at my location.Please help about it
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IX (@ishuraj) reported@Paytmcare @vijayshekhar I requested Paytm to cancel my ticket 24hours ago and yet no update,very pathetic service
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Vicky 🇮🇳 (@vikram_wadhwani) reported@Paytmcare @Paytm you have third class customer support. I have been repeatedly trying to get status on my ticket 500009441446,but all my efforts to reach you are in vain.Try to understand not every query can be solved through BOT,keep an option open for human interaction.
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Krishno Biswas (@KrishnO04) reportedSir I haven't been able to access my Paytm account for the past 15 days. I have been constantly sending DMs about this, yet you haven't been able to resolve the issue. Why is this happening? Should I just deactivate my Paytm account? @vijayshekhar @Paytmcare
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Rutuj 🍁 (@rutujdhodapkar) reported@Paytmcare is also one of the worst things currently in the world. You ****** asked me to send queries in dm, And now it's been 1 day, no replies. W8 i will come to your device to replay me and make paytm work proper mother ******. Worst ever service @Paytm
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Ash (@ashuxoxo) reportedHey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm
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Parth Agrawal (@parth_tweetss) reported@Paytm @Paytmcare This is the second time this issue has occurred. Please look into this urgently.
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raja (@RajaFabrics) reported@Paytmcare Great morning all. You as an finance handling company unable to solve my issue. I have mailed you texted you more than 40 times . Still the issue was not resolved. I felt ashamed by the way being your customer for 7 yrs.
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Rohit Dalai (@Rohit_dalai1) reported@Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare
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Ayush Sharma (@im_ayushhh17) reported@Paytmcare The ticket was booked through the IRCTC website using Paytm UPI for payment.
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SATS (@MamataP1275) reportedWant to return my Paytm Soundbox. Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm @PaytmBusiness
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Shaikh Rehan (@Sheikhrehan234) reported3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare
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Sourav (@vashist7700) reported@Paytmcare @vijayshekhar Hi Team, Is anyone update on this issue as I have already raised complaint against Paytm that I have huge amount stuck at Paytm Kindly do needful help urgently @Paytm
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anish anjana 🧙♂️,🧙♂️ Anomage (@anishanjan89435) reported@Paytmcare Please fast solve My problem Your account is under review
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Story TV Official (@story_tv_asia) reported@idiotic734 @vijayshekhar @Paytm Hi Himanshu. We apologise for the inconvenience. Could you help us with your registered number via DM and we will assist you asap.
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IndusInd Bank (@MyIndusIndBank) reported@wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.