Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/29/2025 06:40

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Transfer (33%)

    Transfer (33%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • FarzanAhamed Farzaan Ahamed (@FarzanAhamed) reported

    @Paytmcare @Paytm My swipe machine is not accepting card payment from international card. Any Reason Why ? I tried calling in customer support but not connecting. Please help

  • digmbar22 Digambar Rawat 🇮🇳 (@digmbar22) reported

    @imsanjaybeing @ViCustomerCare @Paytmcare Agreed with You, changing service provider to BSNL. Paytm is also a "KACHRA App". everytime when I recharge through this app, most of the time I encountered same error. One go m recharge kabhi nahi hota.

  • Yash1thch #WearMask #WashHands #ReportSymptms&StayHome (@Yash1thch) reported

    @Paytmcare @paytmbankcare I am unable to get my money out of the FD that I made on Paytm App as it's erroring out saying please try again later. It's happening for the past 3 days and your 24*7 customer has not responded for the past 2 days. What should I do now?

  • PaytmMoneyCare Paytm Money Care (@PaytmMoneyCare) reported

    @Paytmcare @veereshlingasu1 Please follow the below mentioned steps to re enter your bank details :1. Login Paytm App 2. Go to Gold 3. Click on Locker 4. Click on Failed/Pending Transaction 5. Re-enter account details 6.Submit. (2/3)

  • ashishkhandal0 ashish sharma (@ashishkhandal0) reported

    Hey @Paytmcare your customer service is worst. Thank you

  • mayank_manjul12 Manjul Mayank (@mayank_manjul12) reported

    @Paytm Guys, dis is where d problem lies? If someone writes his/her query directly through DM, none of u guys even bother to reply. And when ppl try to reach out Paytm, directly through tweeting, d first thing u ppl ask is to DM..

  • NickJoh63484101 Nick John (@NickJoh63484101) reported

    Hi, @Paytm Can we discuss about some content marketing advertising. So that we can satisfy our customer on best level? Awaiting for your reply

  • balasrinivas07 Srinivas (@balasrinivas07) reported

    I am not able to access netbanking on my account @Paytmcare @Paytm

  • mr_bobohu Mr. BoBoHu (@mr_bobohu) reported

    @Paytm I've been waiting since 23rd February and already went to the bank but still haven't got my money back. Your customer care service is extremely uninformative I've been trying to get in touch with customer care but couldn't.

  • AbulQuasem7 Abul Quasem (@AbulQuasem7) reported

    @UberINSupport @Paytm Issue still not resolved

  • nurulahmed0 nurul ahmed (@nurulahmed0) reported

    ONE OF THE WORST APP I HAVE REGISTERD A COMPLAINT BUT STILL UNABLE GET ANY HELP FROM @Paytmcare

  • SureshGube Suresh Gube (@SureshGube) reported

    @Paytmcare I am trying to get one order ID details for the transaction which I have done on Paytm wallet which is not displayed in my Paytm application. I tried to call multiple times and there were only call transfer happened. Can someone from this team, resolve my issue.

  • sr4101987 Tabitha (@sr4101987) reported

    @Paytmcare @paytmbankcare Need help

  • asprabu91 prabu (@asprabu91) reported

    @Paytm @Paytmcare charging high convenience fee for paytm postpaid. kindly close my paytmpostpaid i dont want your service and not able to talk customer care very hard to inform my problem bad experience paytmcare

  • DeepakShankara Deepak S (@DeepakShankara) reported

    @Paytmcare If I provide Ramanagara (Karnataka state) Pincode i.e., 562159 it is taking Bidadi as city name, it's really irritating as address is going wrong and unable to edit city name! Kindly fix this bug

  • Yash1thch #WearMask #WashHands #ReportSymptms&StayHome (@Yash1thch) reported

    @Paytmcare @paytmbankcare I am unable to get my money out of the FD that I made on Paytm App as it's erroring out saying please try again later. It's happening for the past 3 days and your 24*7 customer has responded yet. What should i do now?

  • yogs7171 yogesh chate (@yogs7171) reported

    Bad support ever facing @Paytm i am on hold from last 30min

  • naniisdifferent VENKATESH VINAYAKAM (@naniisdifferent) reported

    Very worst support system of @Paytm @PaytmBank i am unable to tell my query in chat system. and calls are not working

  • mayank_manjul12 Manjul Mayank (@mayank_manjul12) reported

    @Paytm Guys, dis is where d problem lies? If someone writes his/her query directly through DM, none of u guys even bother to reply. And when ppl try to reach out Paytm, directly through tweeting, d first thing u ppl ask is to DM.. Plz channelize ur efforts in solving issues

  • Pankaj_TheEagle Pankaj (@Pankaj_TheEagle) reported

    @ICICIBank_Care @Paytmcare @vijayshekhar i am not getting response from your team. Such kind of service i would not have expected from Company like paytm.

  • Isolate404 pranjal agarwal (@Isolate404) reported

    The worst ever support from the paytm As a bussiness merchant i tried to deactivate my POS machine from last 5 months But the customer care is not proceeding my request and the money is also deducting from last 5 month @PaytmBusiness @Paytm @Paytmcare

  • dilip_ayare Dilip Dattaram Ayare (@dilip_ayare) reported

    @bobcreditcard @Paytm @bankofbaroda Dear Team/CEO, Har din apko mess kar raha hoo Par koi solution nahi mil raha hai I want answer how you delet my login ID without my permission. Apke jitna ghatiya Bank aur employee nahi dekhe. I want answer to my legal notice I wany CBILL crear urhently

  • uditjaiswal1990 Udit Prakash Jaiswal (@uditjaiswal1990) reported

    @Paytmcare @Paytmcare you are doing nothing but sending the same message again and again......no meaningful information is given to me..... heights of Pathetic service.....

  • DevRaja76315899 Dev Raja (@DevRaja76315899) reported

    @Paytm please reply to your consumers our payment are pending please make @Paytmcare look forward to this problems asap

  • ManishV69240061 Manish Vaishnav (@ManishV69240061) reported

    @Paytmcare I have a request from Paytm that if you can not give respect to anyone, then do not insult anyone, your customer care talks so rudely as if you have made a mistake by calling us.

  • PravintiwariAu Dr. Pravin Kumar Tiwari (@PravintiwariAu) reported

    Don't go for #paytm postpaid service, it's scam for common people. Unneccesry yoy will have to additional charges even you settel the bill timely. @Paytmcare have no solution with postpaid service. Once u open @PaytmPostpaid account u can not close it & 24*7 has no mean 2 help u

  • honey67890 Anku (@honey67890) reported

    Today @Paytm paytm money app live technical chart not working. loss due to your app. Live price & candle freeze on technical chart

  • Kiran21706515 Kiran (@Kiran21706515) reported

    @PaytmTickets @Paytm @Paytmcare Hello paytm , you dont no how work go and **** in the office or go and sleep at home or **** 🖕 Dont blane customers 7 days over byt there is no bloody progress Bloody *******

  • _Ashish_Chandra آشیش (@_Ashish_Chandra) reported

    @vijayshekhar Sir, I have escalated a matter to @Paytm @Paytmcare, but there is no response from them. Can you be of some help please?

  • Gauravkmr784 Gaurav kumar (@Gauravkmr784) reported

    @Paytm I transferred an amount of 25000/- yesterday through paytm upi but same is still pending at paytm end however the amount has been deducted from my account. The receiptant is required money at the earliest but due to paytm I failed to finish my work on time. Worst service!