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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Agra Mobile App 10 days ago
Chhindwāra Mobile App 17 days ago
Jaipur Mobile App 20 days ago
New Delhi Mobile App 25 days ago
Yamunānagar Website 27 days ago
Mumbai Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare My Paytm account has been under review for 15 days. Please solve my problem. Name: Anish Kumar Anjana Registered Mobile Number: 8955840768

  • sunilbxnoi
    CJP_2029 (@sunilbxnoi) reported

    @PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.

  • Spider_Midhun
    Midhun Kumar (@Spider_Midhun) reported

    I have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm

  • KanikaBakhai
    Kanika Bakhai (@KanikaBakhai) reported

    @Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap

  • SatyabrataRay15
    Satyabrata Ray (@SatyabrataRay15) reported

    @Paytmcare Now it is opening .Thank you but kindly tell me what was the issue that made my number blocked.

  • AqibKhalid5
    Aqib Khalid (@AqibKhalid5) reported

    @Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend

  • Riseup16242151
    Rise up (@Riseup16242151) reported

    @Paytmcare for one cancellation i have to chase you since 2 hr i have nt get call back please solve the issue else paytm will be responsible if i pay airline charges higher

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare worst customer care there is no phone number to connect paytm care i m complaining from 15 days on x and mail but no help provided

  • samratghosh54
    Samrat Ghosh⚓️(65/100) (@samratghosh54) reported

    @Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.

  • anutechie3
    @Anu (@anutechie3) reported

    @Paytmcare Before blocking customer account.. inform customer.. don't act smart as if you hold every rights to control customer account..

  • garavind0323
    𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported

    @Paytmcare Ok received why such a fast result after posting problem in X, last from 10 days not getting reply for mails also

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.

  • Introvertt71
    Aadarsh maheshwari (@Introvertt71) reported

    @Paytm When Paytm payment bank return my money. Fixed deposit stuck in paytm banking help me plss

  • indiemarwari
    D (@indiemarwari) reported

    @Sheetalllsoniii @Paytmcare This bus is a nightmare for passengers. Stop his registration from your company ASAP. Listen to your customer complaints. 10 hour journey has become a 24 hours journey in this **** bus company.

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytm are you will to lose your customer because of your customer service . From 6 -7 you don't care about my problem no solution nothing at all that the hell is your support .... I dm them yesterday but no reply from then

  • Dharmendra_1718
    Dharmendra Meena (@Dharmendra_1718) reported

    @Paytmcare this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate My problem is solved

  • AqibKhalid5
    Aqib Khalid (@AqibKhalid5) reported

    @Paytmcare This level of customer support is extremely disappointing. I request that my issue be reviewed urgently and resolved as soon as possible. If there is any specific reason for the block, please provide a clear explanation. I expect a prompt response and resolution

  • atyantyadav2109
    atyantyadav (@atyantyadav2109) reported

    My Paytm account has been blocked for a week and there's still no resolution. All my work depends on Paytm — @PaytmCare please help.

  • h_chaavan
    Hrishikesh Chaavan 🏹 (@h_chaavan) reported

    @Paytmcare @vijayshekhar @vijayshekhar not just your customer care but you are also pathetic. No response

  • VijyendrIngalgi
    ವಿಜಯೇಂದ್ರ 𝕏 ಇಂಗಳಗಿ (@VijyendrIngalgi) reported

    Hey @Paytm from day 1 to till now I was trusted and using Paytm but you really disappointed me with your service, i can't able to find wallet where it was having some amount and i can't even able to contact the customer support, the chat bot is not helping at all @Paytmcare

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare has my login issue been resolved??

  • PavanInReverse
    Pavannn__07 (@PavanInReverse) reported

    @Paytm @PaytmCare please help! A UPI payment of ₹13,000 was sent to my number but went into an old dormant account linked to my number. I've been using this number for 5 years. Complaint already raised. Please freeze that account and reverse the amount ASAP. 🙏 #PaytmCare

  • imAmanSaxena
    Aman Saxena 🇮🇳 (@imAmanSaxena) reported

    @Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..

  • ridersakthii
    𝙎𝙖𝙠𝙩𝙝𝙞🥀 (@ridersakthii) reported

    @saurabh_tatu @Paytmcare Same problem 😪

  • Ronakkb
    Ronak Brahmbhatt (@Ronakkb) reported

    @Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??

  • Sati4284
    Satish M (@Sati4284) reported

    @Paytmcare Could you please provide me the ET for the issue to be resolved?

  • sriniwww
    Srinivas Srungaram (@sriniwww) reported

    @Paytm is everything ok with the app ? Automatically shutting down before making a payment since yesterday ..

  • narutoversetobi
    Narutoversetobi (@narutoversetobi) reported

    @Paytmcare you guys have the worst chat support ever... 1 reply in a day?

  • NegiGauravk
    Gaurav singh negi (@NegiGauravk) reported

    Even after multiple requests, @Paytm @PaytmBank is not letting me liquidate my Fixed Deposits. Customer care only sends generic automated replies. I have officially filed a complaint with the @RBI Ombudsman. Expecting immediate resolution for my stuck funds. #RBI #paytm