Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (53%)
• Website (20%)
• Login (20%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Varanasi, Dehra Dūn, Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, and Chhindwāra.

City	Problem Type	Report Time
Varanasi	Login	1 day ago
Dehra Dūn	Login	1 day ago
Delhi	Mobile App	4 days ago
Kolkata	Mobile App	11 days ago
New Delhi	Mobile App	19 days ago
Haridwar	Transfer	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  _KARMA_ (@karma_01_) reported 5 minutes ago

  @Paytmcare complaint remains unresolved. Your recovery agents continue contacting my relatives, causing mental harassment and violating my privacy. I expect @Paytmcare to stop these third party calls immediately and address this issue without further delayPlease respond publicly #Harassment

• 
  The Silent Øne🎭 (@Pranshu_xo) reported 8 minutes ago

  @Paytm Paytm’s customer support is worst its been 3 days i have raised a ticket regarding travel booking and nobody is reaching out and their chatbot always be like i am here and if you explain everything it always says it is out of my scope anything else i can help Seriously MFs ???

• 
  Brundha (@brundhareddy24) reported 12 minutes ago

  @Paytmcare @Paytm @Paytmcare Why the hell are you not responding or not even looking into the ticket i have raised in paytm app??? Such a disgusting app and customer service

• 
  Prosenjit (@Prosenj26121111) reported 14 minutes ago

  @Paytmcare This is your support reply regarding recharge plan, check the attach image of your support chats mentioning your faults.

• 
  ZAID LALA KHAN (@zkhan7952) reported 14 minutes ago

  Paytm is a massive fraud. They took the money from my business transactions and have caused severe financial distress for months. No support, no real reason—just empty delays. This needs to be addressed legally.” @Paytmcare @PaytmBusiness @RBI

• 
  Danny Mayur (@dannymayurr) reported 14 minutes ago

  @Paytm @Paytmcare I've been trying to open a Paytm Business account for the last 5–6 days. I've raised multiple support tickets, but I haven't received any callback or resolution. I'm still unable to complete my registration. Please look into this issue and help me resolve it.

• 
  Sourav (@vashist7700) reported 18 minutes ago

  @Paytmcare @vijayshekhar Hi Team, Is anyone update on this issue as I have already raised complaint against Paytm that I have huge amount stuck at Paytm Kindly do needful help urgently @Paytm

• 
  Amit (@a_myth__) reported 18 minutes ago

  @Paytmcare @PaytmTravelCare As the screenshots show, your support confirmed only 1 ticket was cancelled and the other 3 remained confirmed until the day of travel. Your app updated their status only after I raised a query, and only then did you refund those 3 tickets separately.

• 
  sachin (@sachin_pandey_3) reported 20 minutes ago

  @Paytm @FlixBus 10 days. Zero accountability. Zero response. Zero resolution. Your customer support exists only to post polite replies in public while doing absolutely nothing afterward. I missed my journey because of your failure, and now you're ignoring me @Paytmcare #fraud

• 
  Rohit Gupta (@roohiitgupta) reported 21 minutes ago

  @Paytmcare I have made a flight booking using Paytm travel through app I opted seat selection for the respective airlines, later airline confirms booking but not the seat selection Do help @Paytm

• 
  Reddy (@iam_Rah12627) reported 23 minutes ago

  @Paytmcare I have already dm you the chat with the airline but you guys didn't even reply after checking and didn't bother to solve the issue at the earliest, pathetic support..

• 
  Parth Agrawal (@parth_tweetss) reported 23 minutes ago

  @Paytm @Paytmcare This is the second time this issue has occurred. Please look into this urgently.

• 
  naveendundigalla (@naveendkumar) reported 23 minutes ago

  @PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 25 minutes ago

  @Paytmcare Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

• 
  Sharad.N (@Sharad_N_D) reported 27 minutes ago

  @PaytmBusiness @Paytmcare @vijayshekhar Hello Team, How many days required to resolve my issue? Kindly provide an update. I have been following up for a long time.

• 
  Ritwick Ghosh (@RitwickGhosh3) reported 27 minutes ago

  @Paytm Credit card bill payment is pending for more than 48 hours and there is no help from so called AI powered Customer Care. I need to know whether the payment will process or when i will get the redund. Let me know how much time will it take to solve the issue.

• 
  Sharad.N (@Sharad_N_D) reported 33 minutes ago

  @PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..

• 
  Mohit Gupta (@MohitGupta90_) reported 37 minutes ago

  @Paytmcare @Paytm all services down in NCR for last 5 hours. What’s happening?

• 
  Ankit (@ankitdotme) reported 42 minutes ago

  @Paytm @Paytmcare Hey, why can't i purchase Amazon pay gift voucher by a credit card? it was there till last week, now it doesnt show the option Help Please

• 
  Paytm Care (@Paytmcare) reported 45 minutes ago

  @Sachin60236154 @Paytm Hi, I tried reaching you over the phone but couldn't connect. I checked your ₹500 payment and found that Bank of Baroda declined the UPI debit due to insufficient balance. No amount was deducted. Please check with your bank for any holds or pending debits. Meanwhile, you can use your SBI account. I'm here if you need any help.

• 
  Divanshu Rawat (@rawat_divanshu) reported 45 minutes ago

  Hi @Paytm , is your cashback offer on @MuscleBlaze website orders a scam? As I paid by watching cashback offer and didn't get any cashback!🥲

• 
  Ajay (@hello_ajayrawat) reported 47 minutes ago

  @Paytm @Paytmcare I am unable to see my food wallet balance in the app. Please help.

• 
  MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported 52 minutes ago

  Truly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness

• 
  SURESH KUMAR (@SURESHK63423824) reported 53 minutes ago

  @Paytmcare When will Paytm Payment Bank customer deposits be processed?

• 
  vikram attorney (@vikram140gulati) reported 54 minutes ago

  For you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt- 1st reminder

• 
  nobody💀 (@_avpl) reported 56 minutes ago

  @Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.

• 
  Vaibhav Jindal (@Vaibhav_Web3) reported 57 minutes ago

  @Akashm7901 @Paytmcare @PaytmBusiness Same issue with me bro

• 
  🍂 xajA⁷ (@jkqsev) reported 59 minutes ago

  @Paytm fix your app or whatever, it won't let me login since yesterday. I have work to do.

• 
  Prosenjit (@Prosenj26121111) reported 1 hour ago

  @Paytmcare What follow up you saying, you called from an number which i can't back is this your follow up, since 2 weeks i faced data shortage with your recharge plan, share your senior number so i can help them to understand about buisness & customer priorities, shame.

• 
  அருண் குமார் (@siarun) reported 1 hour ago

  @Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this