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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Mobile App (44%)
  • 22% Website (22%)
  • 17% Transactions (17%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Haridwar Transfer 22 hours ago
Bhubaneshwar Website 22 hours ago
Agra Mobile App 13 days ago
Chhindwāra Mobile App 20 days ago
Jaipur Mobile App 23 days ago
New Delhi Mobile App 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • sunilbxnoi
    CJP_2029 (@sunilbxnoi) reported

    @PaytmBusiness @vijayshekhar @Paytmcare Dear Paytm , I am writing to express my concern regarding my Paytm account issue, which has still not been properly resolved. I feel very disappointed because despite multiple attempts to contact support, I have not received any clear solution or satisfactory response.

  • Sumit_jha20
    Sumit Jha (@Sumit_jha20) reported

    @Paytmcare I think you and your team will be forever working on this like they did for the last 30 days. @dealztrendz team please help me in raising this awareness against the scam this @paytmgold is running. I invested in Paytm gold on your suggestion.

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..

  • samratghosh54
    Samrat Ghosh⚓️(65/100) (@samratghosh54) reported

    trying to contact @Paytm customer support team past two days, but all in vain. Can I get a support team call ? Your bots are very good at delegating my request on the help section. I have issue regarding payments Bank. @PaytmBank @Paytmcare

  • kasnia_Ajay30
    Ajay Kumar (@kasnia_Ajay30) reported

    @Paytmcare Is it your service? Worst mistake that for booking a air ticket I used Paytm. For just one GST invoice, how may times I have to raise a help ticket...@PaytmCheckin @vijayshekhar

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytm @Paytm I am trying to connect with customer to cancel my bus booking from past few hr unable to get any update please call me fast I want my full refund Order Id 27119339465

  • AqibKhalid5
    Aqib Khalid (@AqibKhalid5) reported

    @Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend

  • pardeepd199
    Pardeep Deshwal (@pardeepd199) reported

    @Paytm @Paytmcare it's been a week and still paytm is not sending otp for login process and even if I get loged in my upi is not working worst experience msg is sended from my phone someone otp is also received but their app is not reading it

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

  • Manishs44898627
    Manish sabharwal (@Manishs44898627) reported

    @Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!

  • ShabbirAkhtar06
    Shabbir Akhtar (@ShabbirAkhtar06) reported

    @AkasaAir The payment was done from Paytm portal and their chat support is a bot. It just freezes and has no response @Paytm ticket #200011758725

  • AshishSkater25
    Ashish A Panchbhai (@AshishSkater25) reported

    @Paytm Last two weeks I was in Indonesia while I back from Indonesia my Paytm is not working It's showing WARNING Device environment is not correct

  • indiemarwari
    D (@indiemarwari) reported

    @Sheetalllsoniii @Paytmcare This bus is a nightmare for passengers. Stop his registration from your company ASAP. Listen to your customer complaints. 10 hour journey has become a 24 hours journey in this **** bus company.

  • Soja_vro
    nickkk.base.eth (@Soja_vro) reported

    . @Paytmcare I am unable to make payment through my paytm upi. is it down?

  • iamB_Chandel
    Bhavesh chandel (Advocate) (@iamB_Chandel) reported

    @PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytmcare No this was raised earlier and I tried before 6 hr and same issue happend I am not going leave this issue simply I want my refund

  • SevenSisterIND
    Seven Sister (@SevenSisterIND) reported

    @Paytmcare People are not responsible for your system That's your problem people book as per your sale price whether it was correct or wrong does not matter. people trust you and book it and you can't cancel a passenger ticket without consent and you didn't refund money so you are FRAUD

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytmcare Now it has been 4 days now still no resolution despite sharing all the required details @Paytm please help?!

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm

  • Shailen56857762
    Sharma (@Shailen56857762) reported

    @Paytm @RBI @RBIsays I am following paytm from morning. What a pathetic service they have. We cant contact paytm. They dont have even email id dont even have ovr number. I am following for my refund of rs.108000. My flight has been cancelled by indigo. And i am chasing likefool

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare worst customer care there is no phone number to connect paytm care i m complaining from 15 days on x and mail but no help provided

  • SurajK_
    Suraj Kanchan (@SurajK_) reported

    Unable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @Paytmcare @IndiGo6E look what @Paytmcare team is saying, Its pending from Indigo Airlines. Kindly solve this issue and give me an update on my case.

  • imAmanSaxena
    Aman Saxena 🇮🇳 (@imAmanSaxena) reported

    @Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..

  • imyashw
    Yash 🇮🇳 (@imyashw) reported

    @Paytmcare hey there I booked a wrong flight accidently and have been told to connect with paytm team by the indgo support team to get a refund. Its been less than 1 hour since it was booked. Please help me!! PNR - YDTIGN I have raised a ticket as well - 200011790134

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare my bank account has been debited with an amount that I can't trace because I can't login to Paytm. What's going on??

  • JajuSomesh
    Somesh Jaju (@JajuSomesh) reported

    @Paytmcare @Paytmcare My Paytm Business settlement from 30 May is on temporary hold. No response from support yet. Please help resolve this issue. #PaytmBusiness

  • garavind0323
    𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported

    @Paytmcare For what actually I am suffering from last 20 days no response from customer support even I didn't find proper customer care number to communicate no response in mail also I kept screenshot about problem indigo people telling they settled on 7th given transaction I'd details also