Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/27/2025 13:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Transfer (33%)

    Transfer (33%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Murtaza48354365 Murtaza (@Murtaza48354365) reported

    @Paytmcare @Paytmcare you guys are insane man, I have been using postpaid service for quite a while and since it told me to upgrade I did that and now you guys says some last name stuffs n all what rubbish is this

  • RajeshPotter13 राजेश ☀️ (@RajeshPotter13) reported

    Invite @mParivahanteam apps on jio app store to help carrying docx. Invite @GooglePayIndia @Paytmcare on jio app store to make payment over jio phone। Only payment and docx carrying issues demotivating people to use jio phone। Jio phone may become most useful device in India।

  • patro_susanna Susanna Patro (@patro_susanna) reported

    @Paytmcare @Paytmcare Sorry to say but this is just false claims. Even after multiple requests fornissue resolution no response. And your call option just disconnects post auto replies. You ask to reach your customer executive on a separate link but nothing is sent to customer.

  • theuniqueabhi doc abhi (@theuniqueabhi) reported

    Vijay @vijayshekhar plz help out to get my money refund which haven't reach to recepient transaction done through uy app @Paytm @Paytmcare

  • patro_susanna Susanna Patro (@patro_susanna) reported

    @Paytmcare Have been following up on my order since a week and not one response or acknowledgement frm your end. No customer support for issue resolution whatsoever. Extremely poor service.

  • AshutoshPasari Ashutosh Pasari (@AshutoshPasari) reported

    What is the procedure for upgrade the paytm postpaid service still I get the notification limit incresed and all notification but my applications shows declined kindly tell me upgrade steps @Paytm @Paytmcare @PaytmPostpaid

  • HalaplayK halaplay king (@HalaplayK) reported

    @Paytm Worst services...no costumer service...bakwas ho Gaya ha paytm

  • byangobasi Sayantan সায়ন্তন (@byangobasi) reported

    Hey, @PaytmBank @Paytmcare, I have been trying to use your Digital VISA Debit card for a transaction. And consistently the payment request is denied. Your Customer care services are not of any use and I am yet to receive a proper reply to my complaint. Treat this as URGENT

  • gokulrajgk Gokulraj GK (@gokulrajgk) reported

    I don't know why it takes more than a month to verify a document on @Paytm to approve my payment gateway. It's been a slow, pathetic and frustrating process. You have Rs.32000 of my money which I am not able to use because you haven't verified the documents. @Paytmcare @paytm

  • Great19Rauthan SR7 (@Great19Rauthan) reported

    @Paytmcare Sent you my problem.. Kindly give it a watch and try to help me ASAP. I need help... Getting mentally tortued

  • _nawedkhan Nawed Khan (@_nawedkhan) reported

    @Paytmcare i have a merchant account on paytm. I'm facing some problems as I'm unable to add Gst number to my account and i want to change my display name and I'm unable to accept payment through customers

  • rahul8484sri rahul8484sri (@rahul8484sri) reported

    @Paytm ....My paytm account is blocked by Paytm because I have added money from my credit card due to medical emergency and Paytm also took 5 % charges to add money in paytm.very bad service.

  • aakanksha_91 Aakanksha Chanderkala Sharma (@aakanksha_91) reported

    @Paytmcare disappointed with your customer service. I was blocked out of my a/c, can't even reset the password and nobody to register a complaint.

  • vatsvishal678 vishal vats (@vatsvishal678) reported

    @Paytmcare What reply you give the reply is we can't help You guys are scammer you did scam with student

  • gokulrajgk Gokulraj GK (@gokulrajgk) reported

    If you can't approve it soon enough, please give my money and I will tell my customers Paytm doesn't care about it's customers and it's a slow and frustrating company to work with to get a simple payment gateway. @Paytm @Paytmcare

  • DragueurVivek ViVeK ChAuRaSiA (@DragueurVivek) reported

    WTF @PaytmFirstGames is not opening it just showing loading and loading only but not opening ...i missed my yesterday fantasy game due to this please solve it fast @Paytm @Paytmcare

  • iamtiwarii Himanshu M Tiwarii (@iamtiwarii) reported

    @Paytm I have made a payment of 2000 to saurabh shekhar mobile no linked to 8208663547 on 2nd June 2021. It deducted from my account and showing a successful transaction but till now it’s not received on the other hand. What to do? No one to help on customer care no.

  • 4abhisheknarang Abhishek Narang (@4abhisheknarang) reported

    Sent my money in Wrong and old account that's closed for months. And now Not ready to resolve the problem. I wish Paytm dies a painful death like other Fintech companies. You'll not survive doing fraud on our hard earned money. @paytmbankcare @Paytm @Paytmcare

  • sivakumar150494 Sivakumar (@sivakumar150494) reported

    @Paytmcare I have ordered smart phone on 31st May 2021. Due to mismatch of pincode it's not delivered yet.please help me to change pincode Correct pincode-560068 Order ID-13745190570

  • i_am_so4 Anurag Chaudhuri (@i_am_so4) reported

    @Paytm Its not working for me

  • SubodhK5891 Subodh Kumar (@SubodhK5891) reported

    @Paytm @Paytmcare order Id 13832859011 is still under processing for past 46 hours. Client is asking amount not the paytm screenshot. Your customer support is of no support

  • BrarSurenderpal Surender pal brar (@BrarSurenderpal) reported

    Being treated like a tennis ball between paytm payment bank and paytm money app. A simple issue of NACHmandate autopay rejection and the costumer care support is only understanding my problem and feeling sorry for it. Wondering who will solve it? @Paytm @PaytmBank @PaytmMoney

  • Garv20550629 Gaurav (@Garv20550629) reported

    I Request All parties To please Resolve this Issue as Soon as Possible as I am tired from Calling the Customer service since last 15-20 Days 🙏🏼 @Paytmcare @TheOfficialSBI @canarabank

  • mosamkh56825244 mosam khan (@mosamkh56825244) reported

    @Paytmcare @Samrat_ak_47 8929456786 block Please anblock my account

  • siyaramfuels SIYA RAM FUELS (@siyaramfuels) reported

    We have purchased a sound box , since last two months it’s not working properly and paytm representative not even responding @PaytmBusiness @Paytm

  • patil27_s Sangamesh Patil (@patil27_s) reported

    @Paytm is just too good with their customer care . They just reached out with solution I never saw a failing transaction with Paytm which I faced with gpay, never personally liked phonepe .

  • alisyedhusnain alisyedhusnain (@alisyedhusnain) reported

    Paytm is not responding towards the queries related to upi transactions and they are not even supporting through customer service... They are just pretending to be a good channel.. @Paytm #givemymoney #answermyquery

  • Ashyamsham Amit S. (@Ashyamsham) reported

    @Paytmcare @Paytm i surrender to your bot responses who despite 10 days have not even understood my issue forget about resolving it..Please refund me my 500rs which was over and above the postpaid limit which u promised me at the time of upgrrade..that 500 is my money not urs.

  • gurukriparaipur Gurukripa Medicose (@gurukriparaipur) reported

    @Paytm @Paytmcare @vijayshekhar Unable to add beneficiaries for transferring through wallet, kindly sort the issue at the earliest.

  • Prashanthlikki Prashanth (@Prashanthlikki) reported

    What is the procedure for upgrade the paytm postpaid service still I get the notification limit incresed and all notification but my applications shows declined kindly tell me upgrade steps @Paytm @Paytmcare @paytmpostpaid