Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Website (22%)
- Transactions (17%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 3 days ago |
|
Bhubaneshwar
|
Website | 3 days ago |
|
Agra
|
Mobile App | 15 days ago |
|
Chhindwāra
|
Mobile App | 22 days ago |
|
Jaipur
|
Mobile App | 25 days ago |
|
New Delhi
|
Mobile App | 30 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Anushree Thatte (@anushreethatte) reported@Paytmcare @Paytm you think you can extort customers with free air ticket cancellation policy and then ghost them with no number to contact you when their refund is delayed? Your AI assistant is ****. I have no way to ensure refund. You guys need to be shut.
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Ronak Brahmbhatt (@Ronakkb) reported@Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??
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itsmesandy ☀️ (@sansin83) reported@Paytmcare fraud by paytm Bus driver n ur customer care is not supporting, kindly help
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Manish sabharwal (@Manishs44898627) reported@Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good
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Lavanya A. (@happybychoicee) reported@Paytm @Paytmcare another hopeless experience Order ID: 27097216424 - tickets have NOT BEEN CONFIRMED. payment has been made AND I HAVE MY TRAVEL PLANNED?? @nuegoindia Urgent support required.
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Ateesh Kumar Bhardwaj (@BhardwajAteesh) reported2 months I’ve been trying to deactivate my Paytm Soundbox afterclosing mybusiness. Raised 20+ tickets, multiple follow-ups, and even field visit yet no resolution. Extremely disappointing customer support experience.Sharing this in hopes of getti@vijayshekhar @Paytm @Paytmcare
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app
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Muhammad shadab (@Muhamma42285812) reported@Paytm @Paytm I am trying to connect with customer to cancel my bus booking from past few hr unable to get any update please call me fast I want my full refund Order Id 27119339465
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Md Vakar (@Bitto_md1) reported@Paytmcare @Paytmcare @Paytm not solve problem regarding money refunded
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𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported@Paytmcare For what actually I am suffering from last 20 days no response from customer support even I didn't find proper customer care number to communicate no response in mail also I kept screenshot about problem indigo people telling they settled on 7th given transaction I'd details also
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Sangeet Segar (@Sangeet58042250) reported@Paytm @Paytmcare @RBI Can't expect this type service from paytm
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Saurabh pathe (@Saurabhpathe1) reported@Paytmcare Again same issue
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Sankalp (@Sankalpraj5) reportedDear @Paytmcare @PaytmBank @Paytm My Paytm Payments Bank account was frozen long ago, and I still have money stuck in my account and FD. I already raised requests but haven’t received a resolution.Since the Paytm Bank app is no longer available, please help me withdraw my funds
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare @Paytmcare just checked, Paytm has failed my transaction and telling payment will be refunded. And here they were in fully confidence that we have sent payment. What a worst service ever, they don’t have any proper customer care support also, the worst Ai chatbot only comes.
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Narutoversetobi (@narutoversetobi) reported@Paytmcare you guys have the worst chat support ever... 1 reply in a day?
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Abhishek (@abhishekh_gupta) reported@Paytm not getting any help from 11 may 2026.. let me know if you wish to help your customers or not? @vijayshekhar is also not responding even after repeated messages. Let me know the concerned government authority that I can raise this to ?
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Yogesh Yadav (@yadavyogesh89) reportedThis is a complete failure of service! @PaytmCare replaced my device after so much harassment, and the new Soundbox died within 3 days. Who will compensate for my business loss, @vijayshekhar? Stop giving automated replies and resolve this now! Ticket ID: 500009091758 @Paytm
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Ashish A Panchbhai (@AshishSkater25) reported@Paytm Last two weeks I was in Indonesia while I back from Indonesia my Paytm is not working It's showing WARNING Device environment is not correct
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Nihar Ranjan 💫 (@garibceo) reported@JioCare Don’t you get my point as informed I have already done recharge via @Paytm and still not working.!!
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Balendu Dubey 🇮🇳🇮🇳 (@BeingBalendu) reported@SuryodayBank @Paytmcare Your wrist service in postpaid business lack of the things that happened to pay the bill after that amount was automatically deducted from the account these things happened twice such a pathetic and ridiculous thing happened every time
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ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported@Paytm can I request to help out
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itsmesandy ☀️ (@sansin83) reported@Paytmcare send u the details via dm, kindly look into it, daylight robbery it is n ur customer care is slow n not responding
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint. @Paytm @Paytmcare
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PAVANKARTHIK (@pavankarthik_99) reported@Paytm can you send me the Paytm payment bank customer support number please
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Ajay Kumar (@kasnia_Ajay30) reported@Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...
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Bhavesh chandel (Advocate) (@iamB_Chandel) reported@PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService
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Vinay Prakash (@vinayp2000) reported@IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare
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Reddy (@iam_Rah12627) reported@IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..
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Dr. Harsh Bhatt (@harshrbhatt9) reported@Paytmcare worst customer support. No one is replying to mail or anything. Cant get my refund of my flight booking. For more than 18 days. Cant connect to customer care number also.
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Gyan Dixit (@GyanDixit4) reported@Paytm hi, don't u have any cust helpline or email to reach out to u for support? I can't delete PPB account as I can't delete an automatic pmt tagged to it. Ur Paytm Assit bot is barely of any help. What should I do? Send u complaint by post to ur registered address with MCA?