Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Withdrawals (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Withdrawals | 8 days ago |
|
Chhindwāra
|
Transactions | 16 days ago |
|
Noida
|
Transactions | 28 days ago |
|
Pānīpat
|
Login | 28 days ago |
|
New Delhi
|
Transactions | 28 days ago |
|
Chhindwāra
|
Transactions | 28 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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I'm Naman (@namanjain1116) reported@Paytmcare Ho please help with refund booking id is 27389162862
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Mirza Anwaarullah Baig (@m14z4) reportedThinking about what to build at @Paytm’s #BuildForIndia AI Hackathon. What if you didn’t give an AI agent access to your bank account—you gave it a controlled financial identity? Voice + agentic payments + dynamic UI, with spending rules and human approval built in. Exploring.
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Sharath B (@Sharath85852559) reported@Paytmcare Any update still the issue is same @Paytm
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Wasim (@wasim_sayy) reported@PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.
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nik (@rhysnik) reported@Paytmcare Your response shifting responsibility to the PSP/bank is completely unacceptable. The default preference issue and routing failure happened within the app integration. Furthermore, to avoid any further confusion, I have already removed all bank accounts from WhatsApp Pay.
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Ashwini Kumar 🇮🇳 (@techguruashwin) reported@Paytmcare Received the refund yesterday thnx for help
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Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reportedHello @flyspicejet , @Paytmcare has not received the refund yet what is going on from yr side ?? I want my refund as it's more than 12 days gone. One thing I have to say both paytm and spicejet don't care for customer. PNR : NGNL3N Other details already sent u so many times.
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Harshu✨ (@HarshwardhanOP) reportedHey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap
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Embed Learner (@EmbedLearner) reported@vijayshekhar Are you working on any LLM at @paytm
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AVK🤩 (@ajitvarma94) reported@Paytmcare @Paytmcare its already more than a week you said ill get a link for payment never i got, even i called the customer care many time they will say the same again wait for the link, is there any process really set up by paytm to handle such cases at all? No one has any clarity
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Saddam Khan (@SaddamK62419851) reported@vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.
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PrajjwalWhoCodes (@prajjwal2051__) reportedWhat would I build for @Paytm ? An AI-first layer for India’s next billion users, powered by @SarvamAI. The goal: make payments + financial services easier to understand and access across Indian languages. I want to build something useful beyond the hackathon. @HackCulture
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Plain MBBS 🩺 (@Streptococci98) reported@Paytmcare @NasirRaine79744 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare
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Prashant Bhandari (@pbhanda) reported@shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days
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Satish Kumar (@SatishK11468) reported@Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm
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Guru_K (@GuruyuganK) reportedBuilding Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture
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Rahul Parmar (@rahulparmar1012) reported🚨 @flyspicejet @Paytm — Extremely poor support! A booking issue changed my travel date from 24 Aug to 31 Aug. I spent 2 hours trying to reach both companies with no proper help. Please change to 25 Aug or provide a full refund urgently.#SpiceJet #Paytm #CustomerService
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Happiefy (@happiefy) reported@Paytm @Paytmcare booked bus from Delhi to prayagraj today bus driver phone was off operator Didnt pick up costumer care didn’t respond my family was waiting there for hours no response pathetic service need urgent action and compensation Paytm Booking ID*: 27456038637 File case
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Arpit (@Arpit0310) reported@Paytmcare Hello Paytm, Please explain why do you want to look into the issue only when someone has already made the booking, why don't you rectify the errors wherein your potential customers will get duped due to misleading Promotions. I've already DMed you and no response yet.
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Vikas Sharma (@Vikass_BJP) reported@Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you
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Sharath B (@Sharath85852559) reported@Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar
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Plain MBBS 🩺 (@Streptococci98) reportedPaytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled from Kotak Ac. Such poor handling very bad service @Paytmcare @KotakCares
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Harshil Patel (@yoursharshil) reportedPathetic service from @PaytmCare I’m trying to cancel my bus booking Order ID: 27509910728, but the app isn’t allowing me to cancel it. I’ve raised the issue through Help & Support, but the ticket is being closed without any resolution. This is frustrating and unacceptable.
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Ujjwal Kumar (@am_ujjwal_) reported@Paytmcare @AnkurGarg123275 My Paytm account issue hasn't been resolved; it remains blocked. Please unblock my account.
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Wasim (@wasim_sayy) reported@Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3
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StriKeR (@MassStrikeR) reportedHi @Paytm Yesterday purchased Valorant Points voucher but the code is incorrect or unable to redeem. Could you please kindly process the refund? The money stuck and unable to contact to customer care as only your chatbot replies. #paytmservice #paytmvalorantpoints
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SangramKeshari Barik (@sangram3773) reportedDear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik
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Ram Narra (@ram_07Narra) reportedUPI made payments effortless. I’d build Paytm an AI agent that understands your money, remembers context, explains charges, fixes failed payments, and acts on your intent. From “Where did my money go?” to “Fix it for me.” One agent, not a dashboard. @Paytm @SarvamAI @Hack_Culture
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Ayyappan (@ayyappan_pal) reportedWorst customer service @Paytmcare @Paytm giving 1 ring missed call and cuts the call, and putting message we tried to reach you, you not picked the call, then what is the purpose of this customer care???? @vijayshekhar
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avadhut panchal (@PanchalAvadhut) reported@Paytmcare I'm not able to withdraw any amount from paytm money. Not able to raise a complaint. If you don't help on it I'll go to consumer court.