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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (60%)
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Login (40%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Varun Mody
(@varun_mody1005) reported
@Paytm @Paytmcare I had placed a request for fastag replacement. The barcode of the fastag that I received does not match the barcode number shown on the app (only 1 number mismatch). Hence, I am not able to use the fastag and noone from your chat support is responding. #Paytm
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Shiv Singh
(@Shiv976141) reported
@Paytm vijayshekhar @Paytm and I did not share OTP with him and that OTP I entered in my Paytm Then Paytm was opened/logged in but he has blocked again my a/c and I received SMS that we have blocked your AC as per your request. whereas I did not gave any request for block my A/C
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abhy
(@kooabs) reported
@paytm @Paytmcare I am unable to login to my account due to your NASA level security. Can you fix your broken app so I can login?? I have already been logged out of my paytm account for almost 12 hours now.
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baba magnet
(@babamagnett) reported
@dudeitsokay I paid to @Paytm girl & haven't got her service yet. Still waiting.
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MegaStar Salman Khan Stardom
(@stardom_salman) reported
@Paytmcare @PaytmBusiness What's problem with me Not checking my DM Fourth day Not getting proper reply I don't want to close my account. Why you are giving headache to me? Wasting my time. Not fair Totally careless Ignoring not good
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Akash Das
(@AkashDa81650652) reported
@Paytm @Paytmcare @PaytmBank Please Help me. I want to close #paytmPostpaid account on urgent basis. I am unable to find any Option for deactivation.
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Sathyanarayanan🇮🇳
(@SrirangamSathya) reported
from
Pallatteruvu, State of Tamil Nādu
@Paytmcare @Paytm your #postpay is working only on your own platforms, if vendor has other Players like #gpay etc. Your post pay is not accepting by them???!! @NPCI_NPCI
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Kashif Faisal
(@KashifFaisal1) reported
@Paytmcare i am.not receiving otp since the new roll out done for auto otp reading for login. OTP nevers comes on time, it always coming after 50 to 90 sec where time is only 18sec. Raised complaint over the call and wrote an email, zero response. Now today is last day of payment
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Avik Saha
(@AvikSah21941353) reported
@Paytm sir i want my paytm postpaid loan due ammount into emi but there is no option please help me
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Rajib Modak🇮🇳
(@rajibmodak) reported
@Paytmcare @paytmbankcare What a worst service frm paytm.try to pay bill money deducted but failed.then show refund initiated but till now money is not credited to account.its harrashing me.then try with different Paytm account but failed amount debited.paytm service going down
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nitz
(@wowitsnitesh) reported
i have been chasing support for 2 weeks now , my mutual fund transaction failed 1 month ago on 8th August and have not received refund till now please help @Paytm @PaytmMoney @Paytmcare
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Harsh
(@Harsh52883474) reported
@Paytmcare No any response from your side in my DM still yet. Wrost service ever.
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Prerana
(@003Prerana) reported
@paytmbankcare I need to activate @Paytm Wallet . Do you mean there is no KYC at doorstep service for the same? Pls confirm.
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Adil
(@Mohdadil95) reported
Sir 2 time biometric kyc complete krva chuka hu but abhi bhi paytm activate nhi hua Help and activate My paytm wallet @Paytm @Paytmcare @PaytmBank
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Samar Duhan
(@_bullet0883) reported
@Paytmcare Dear Team. I am unable to access my old account on which my KYC details were entered. Kindly advise how to map my old details to new number on priority. Thanks and Regards Samar
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MegaStar Salman Khan Stardom
(@stardom_salman) reported
@Paytmcare dm check karne me kya problem he? Why you showing your attitude?
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Vishal Shah
(@VishalShah0212) reported
For Patym KYC the local bendors are asking for money to do a kyc of frozen account can @Paytm @Paytmcare can you guys provide support in this ? Or need to give that kyc spots money to do my kyc
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Kashif Faisal
(@KashifFaisal1) reported
@Paytmcare customer support is giving miraculous idea that auto read works only on sim 1, tried that stupid step, not working, even i.port my number from.Vodafone to Airtel. Same problem i am facing. No response from.paytm care. Sent an email 5days ago.
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Satyajeet Mishra
(@satyajeetking) reported
@Paytmcare Pathetic service, this was a clear glitch from your end, you were unable to read the SMS, thanks for the service, I switched to PhonePe successfully. When the owner is saying still you didn't unblocked it from backend. Chalo bye bye Paytm
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Raghavendra Swamy
(@Raghavendra_A1) reported
@Paytmcare App itself is not working or not connecting. Hence trying to connect you here. Can you share customer care email
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Raghavendra Swamy
(@Raghavendra_A1) reported
@Paytmcare @Paytm Hi Team, Since last 2 days I am trying to contact your care. Paytm is not working outside India and my due date for Paytm Post paid is arriving, how can I make the payment if app is not working. There is no online payment link available in statement.
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Bhanu Pratap Singh
(@iBhanu96) reported
@Paytmcare Unable to access my paytm account. Help!
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.
(@y85882738) reported
@Paytm @Paytmcare @vijayshekhar first of all your automated customer care service deserves ZERO ratings ,we can't even write specifically about our issue it simply says "was that helpful"? and then ends chat ! Just to make us feel helpless??
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Manoj Kumar
(@manoj586) reported
@Paytmcare Paytm is cheating to their customers. A ticket number 22085536483 is pending with Paytm and more than 50 days have passed but Paytm customer service not able in the position of resolve the issue. So beware of paytm service they are great Thug.
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I T A C H I
(@ITACHI47146059) reported
hello @Paytm @Paytmcare my account again got blocked .idk why it does not giving any reason .again my amount got stucked.pls help .its urgent i have to do some important payments.@Paytmcare #Paytm #paytmkaro #Paytm
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Faisal
(@beingfaizan1096) reported
This is so frustrated to transact with @Paytm @vijayshekhar. Just cheated by customer service executive in the name of accepting payments
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it's Pavan
(@PrincePavan100) reported
Hi @Paytmcare I'm unable to access my post paid account from last 3 months, I'm a regular user and repaying on time. Please solve this ASAP.
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devesh mangaliya
(@debudsm) reported
@Paytm No one help aur connect with me for solve my issue. Paytm given a lone from his partner herofincorp. Herofincorp make big rate of interest I'm trying but no one response.I pay but not update in Paytm application,i think i make big mistake. I recommend to remove paytm for mobile😔
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Paytm Money Care
(@PaytmMoneyCare) reported
@bhardwaj1606 @Paytmcare Hi Kisan, due to external network issues at a partner’s end, data feeds were temporarily affected on our app. We regret the inconvenience caused to our valued users. This was fixed by our team within a few minutes. (1/3)
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Satya Prakash
(@Twitt_Satya) reported
@Paytm On Saturday I used Paytm service for the payment of my credit card bill. It showed me the successful message but the amount didn't reflected in my account till now, and the so called Chat bot ( assumed to be ur digital help guide 😡😡) has its own limit. Now I am helpless.