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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 56% Mobile App (56%)
  • 19% Website (19%)
  • 19% Login (19%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

CityProblem TypeReport Time
Kolkata Mobile App 7 days ago
Kolkata Login 9 days ago
Varanasi Login 11 days ago
Dehra Dūn Login 11 days ago
Delhi Mobile App 13 days ago
Kolkata Mobile App 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm Is this how you value and treat your customers? Repeated assurances without any actual resolution are extremely disappointing. Please provide a clear timeline and resolve my issue at the earliest.

  • israrulhaquejsr
    MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported

    Truly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness

  • Shah_45_
    . (@Shah_45_) reported

    @Paytmcare Done Please check and help resolve the issue

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @Paytmcare the flight ticket is cancelled on medical emergency and you took all the deducted amount and didn't even refunded back what a pathetic support

  • I_m_Shiladitya
    Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported

    @PaytmCheckin @Paytm Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates

  • msdpk_stokesyyy
    Stokesyyy (@msdpk_stokesyyy) reported

    @Paytm worst service 🤬😡

  • akshayrochani
    Akshay R. (@akshayrochani) reported

    @Paytmcare It has been more than 13+ Hours Still no response from your team. Is this type of support you provide @Paytmcare

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday

  • SudulaSanjay
    Sanjay Sudula (@SudulaSanjay) reported

    @Paytmcare Waiting for your response @Paytmcare Can you update status of the issue?

  • dannymayurr
    Danny Mayur (@dannymayurr) reported

    It's been more than 2 days since I raised this issue, but I still haven't received any callback or resolution.I've been trying to open my Paytm Business account for the last 5–6 days and have raised multiple support tickets but no response. @PaytmBusiness @Paytmcare

  • siarun
    அருண் குமார் (@siarun) reported

    @Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this

  • saurabhj77
    jain jain (@saurabhj77) reported

    @Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side

  • noxiousgiri
    Giri Sai (@noxiousgiri) reported

    Firstly @Paytm has miss sold the product. In the name of gift card u guys sold me promo code. There is no proper response for that issue. Now u guys conveniently changed the validity period? Is this the right way of doing business? Also u have a pathetic customer support.(2/n)

  • Ankitparihar_
    Ankit Parihar (@Ankitparihar_) reported

    @Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.

  • kanwaljeet36
    KS (@kanwaljeet36) reported

    Facing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @gaana @Paytmcare I’ve already sent you several DMs. Please check them and reply here so you can understand the issue. I just want my ₹799 refunded. @gaana

  • imajityadv
    Ajit Yadav (@imajityadv) reported

    This small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar

  • Shashir5656
    Shashi Verma (@Shashir5656) reported

    want to open a new business account for recieve money for shop . Help @PhonePe @Paytmcare

  • mohitsachdeva21
    Mohit Sachdeva (@mohitsachdeva21) reported

    @Paytmcare U do whatever you want I don’t have any issues please refund the Amount. Vijay Shekhar is not paying me Interest for same. Kindly refund my amount Else today is last warning I will raise case in court for same.

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare I raised a refund request under Ticket ID 200011741269 more than a month ago, but the issue is still unresolved. Multiple followups have not resulted in any update. Kindly look into this on priority and process the refund at the earliest. Pls provide a status update.

  • Bharat_To_India
    Leo (@Bharat_To_India) reported

    @PaytmMoneyCare @Paytmcare @PaytmMoney Why are not able to fix this simple issue, are you still operational in India

  • EqualSmoke0
    EqualSmoke (@EqualSmoke0) reported

    @Paytm @PaytmBusiness Please check my DM and permanently close my Paytm Merchant account. I do not have any Paytm Merchant device. If this issue is not resolved promptly, I will be compelled to file a complaint with the RBI.

  • mohitsachdeva21
    Mohit Sachdeva (@mohitsachdeva21) reported

    @Paytmcare @Consumer2Court Please have look Issue is Pending since 5 days Paytm is making Fraud and not refunding the Amount.

  • 13Trishant
    Trishant_13 (@13Trishant) reported

    I am Facing financial harassment by @Paytmcare @PaytmBusiness . Unauthorized Soundbox activated on MID uTAcde80738085895055 without consent. ₹155 deducted for a non-existent device. Support ignoring Case 200012302389. Resolve immediately before I escalate to @RBI Ombudsman.

  • _rajmalhotra
    Raj Malhotra (@_rajmalhotra) reported

    @Paytmcare Help me here, I bought 42k worth of gold in a year, its current price is 39k but when i try to withdraw the amount shows 37k. How ? I want a complete breakdown from purchasing to selling. There isn't a single mention of 5% deduction while selling.

  • rawat_divanshu
    Divanshu Rawat (@rawat_divanshu) reported

    What a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.

  • jkqsev
    🍂 xajA⁷ (@jkqsev) reported

    @Paytm fix your app or whatever, it won't let me login since yesterday. I have work to do.

  • Prosenj26121111
    Prosenjit (@Prosenj26121111) reported

    @Paytmcare What follow up you saying, you called from an number which i can't back is this your follow up, since 2 weeks i faced data shortage with your recharge plan, share your senior number so i can help them to understand about buisness & customer priorities, shame.

  • Jigneshlakhara
    jignesh lakhara (@Jigneshlakhara) reported

    @Paytmcare Error is not solved yet.

  • BhavinRathodT
    Bhavin Rathod (@BhavinRathodT) reported

    Pro tip : Avoid typos of CAR NUMBER while checking car insurance premiums or renewal options on Paytm. Paytm will run behind you FOREVER despite it’s not about your car. @Paytm : FIX THIS IMMEDIATELY.