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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (47%)
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Mobile App (20%)
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Login (20%)
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Website (7%)
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Withdrawals (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad |
Withdrawals | |
| Alīgarh |
Transactions | |
| Qādiān |
Website | |
| Kolhāpur |
Mobile App | |
| Chandigarh |
Transactions | |
| Chandigarh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Trade To Trade
(@TradetoTrade01) reported
@Paytmcare my car is parked in the lot but somehow charged for toll road please look into it. Also waiting on the paytm helpline lasts 30 mins If this is your service I'll remove my all paytm fastag and sell all shares in paytm
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Avanish Gautam
(@Avanish01728519) reported
@Paytm I am really disappointed and compelled to tweet this message about unprofessionalism of paytm customer care. I have launched a complaint with Ticket id - 3209177906 on early hours of 16th August 2022. Since that day they are asking for same documents again and again but..
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Chirag
(@ca08080) reported
@Paytm @Paytmcare Payatm should shut down business if you will not provide support. I tried to get only statement of my postpaid since last 2 days but no support no e-mail response no tickets response. Guys please don't use this third class app specially it's postpaid service
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Abhishek Krishna
(@Abhishe17217394) reported
@Paytmcare I was booking flights ticket for spicejet on 4-08-22 . Flight no SG3235 Ticket booked for 19/10/2022 Delhi to Gorakhpur. Payment dedicated Rs. 6683 but service not provided. I have been waiting for solutions for 10 days. UPI Transaction number 221625899698.
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Ashu Tiwari
(@Ashupagli) reported
from
Kanpur, Uttar Pradesh
Worst Service always by paytm for his customers. I tried remove my 2nd no. From notification last 2months. But after 2-3 mails it’s not removed till now. @Paytm @Paytmcare @PaytmBank
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Indian
(@Indianforeverev) reported
@Paytm @Paytmcare @vijayshekhar My otp limit is blocked owing to network issues. Pls release. Ur escalation desk just disconnected call saying they can't help. A customer of 10 years getting this treatment!
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vaibs
(@vaibs_vats) reported
@Paytmcare any update on my complaint? I'm yet 2 login into my account? Why can't u gv an alternative of mobile OTP if u cant send OTP on the number? I used 2 think innovation & empathy with the customer is at core in the Paytm of @vijayshekhar Bt i was wrong. Thx 4 lesson
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Mustafa Namliwala
(@MustafaNamliwa4) reported
@Paytmcare Total 50 days passed still paytm has not resolved my problem. This is an example how worst paytm customer support is and still shamelessly they DM me that have patience we are working on it. I dont know when the hell Rs 295 is waived off.
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Sunny
(@koolnsunny) reported
@Ganeshkoppaltot @Paytm Same happened to me couple of times and have lost money. Reply I got was that we have to contact bank as Paytm is just service provider When contacted bank, they say they can't do anything, I hv to contact merchant/vendor. This is something which needs to be addressed with UPI
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Soumyadip Roy
(@Soumyad32450284) reported
@paytm fraud service they provide wrong information,,, thay stack my money i didnt get my money,,, i want my money rrn already provide... 30 days but till now i didnt get my money,,, when i get my money
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Hitesh Kumar
(@_iamhitesh) reported
@Paytmcare i paid education fee and it's not completed from your side and money refunded..but convince fee not recieved and i am not able to connect with customer care
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SADEK ALI SK
(@HurairhAbu) reported
@Paytm Being more from online fraud and scem Paytm app , I want you to protect as much as possible, protecting every customer from online money theft
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Options Learner
(@sachin1del) reported
@Paytm your Paytm app not working login can you help
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Raju Trivikram
(@Dhavada__star) reported
3 transactions for mobile recharge amount debited but recharge not done UPI - 223000528506 UPI - 223036810435 UPI - 223036800658 How many days will take to get my refund ? Please solve the issue @Paytmcare
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Strange Planet
(@sonu_prathik) reported
Hi @Paytm , I have paid rent through paytm and it's showing successful. However, it's not have been credited to account. I am unable to hold with your customer care executive. Need your assistance on it.
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😎🔥ᵀʰᵒᵏᵏᵘᵏᵘⁿᵗᵘᵖᵒᵛᵃᵃˡᵉ🐯
(@iamcrazy999) reported
Worst customer service @Paytm
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Ravi Kumar Gond
(@RaviballiAAP) reported
My @Paytm @Paytmcare Paytm account has been blocked since 3 months. I have tried many times costumer service but till now they didn't resolve my problem
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pushkar prasoon
(@ppushkarprasoon) reported
@Paytm @Paytmcare very pathetic service. Trying to close my paytm postpaid account for last three months. Several tickets raised but no solution till date. Finally deciding to shut down my paytm account and all related services.
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Raj Sunil Kandregula
(@Iam_RajSunil) reported
@Paytm @Paytmcare may be the most useless app ever in terms of customer service and tech. There is no alternative to login to the account if we don't recieve otp. Even after repeated complaints their pathetic CCS blames on the network operator.
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javed
(@IqubalJaved) reported
@Paytm How do I close my postpaid account? I requested from help section long back and haven't used till the date, still it's not closed. Could you please help me out with this. Ticket ID I requested for account closure - 22079613346
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Sandeep Sethi
(@Thesandeepsethi) reported
What a slow and irresponsible customer support by @Paytm @Paytmcare @vijayshekhar I am trying from 30th July onwards via there Paytm help and support but no solution yet. If you can’t solve my issue at least revert.
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lovingguy
(@NakulRa81430190) reported
@Paytmcare Why my paytm postpaid is not working..
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Jaiveer
(@Jaiveer10004492) reported
@Paytmcare awaiting for the refund since 6 June 2022 .No one is picking your numbers no mail id available .No one has contacted me for the the problem
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SADEK ALI SK
(@HurairhAbu) reported
@Paytm sir there is no option to do Full KYC in Paytm app,but will there be any problem ,there is no option to do mini KYC 😩
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Gaurav Kumar
(@GauravK17061902) reported
@Paytmcare My paytm wallet had been deducted by an extra toll amount. Upon discussion with paytm support they said it will be refunded by 10 days. Its been more than 10 days and they are not replying now. Please help ! Ticket number : 3203940869 Please resolve at the earliest.
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Varun
(@VarunAhuja87) reported
@Paytmcare hi, need urgent help for Paytm fastag. You guys are deducting unnecessary amounts inspite of having provided all documentation. Can you please help me shut the fastag?
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Amit Kumar
(@AMIT_GUJJU) reported
Been 4 days I have been trying to change @paytm bank Acc holder's name & such pathetic is the service it's still pending & top of it, customer service is even more pathetic, they act like they are doing me a favor. @Paytmcare @vijayshekhar
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Gaurav Anand
(@GauravA50589688) reported
Bought two apple Coupoms one on 29th July other on 16 th august both didn’t work and I lost 1500 Rs. I contacted Apple customer care and they said to connect with you but there is no detail available to connect with you guys . Very frustrating @PaytmBusiness @Paytm @Paytmcare
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SADEK ALI SK
(@HurairhAbu) reported
@Paytm sir there is no option to do Full KYC in Paytm app,but will there be any problem ,there is no option to do mini KYC😩
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Muks
(@muks4678) reported
@awwmishaaa Paytm has linked my Aadhar with someone else's number for KYC and I'm being the real person can't use. @Paytm is a real **** 🤐