Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (62%)
- Website (23%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Mobile App | 1 day ago |
|
Kolkata
|
Mobile App | 8 days ago |
|
New Delhi
|
Mobile App | 17 days ago |
|
Haridwar
|
Transfer | 1 month ago |
|
Bhubaneshwar
|
Website | 1 month ago |
|
Agra
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sundip Kumar Singhee (@SandeepSinghi4) reported@Paytmcare Not able to open the app. Error message showing 00000000 Device environment is not ok. Have uninstalled the app and re installed still the same issue
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @PaytmBusiness @Paytmcare Post DM, i have not received any response, could you please check this issue on priority?
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Ajay (@hello_ajayrawat) reported@Paytm @Paytmcare I am unable to see my food wallet balance in the app. Please help.
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Parth Agrawal (@parth_tweetss) reported@Paytm @Paytmcare This is the second time this issue has occurred. Please look into this urgently.
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venkatraju (@venkatraju) reported@Paytmcare I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.
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bhawna (@bhawna2212) reported@Paytmcare How many more days I have to wait for this issue to get resolved.. isn't it funny that paytm is not bothered to resolve customer's issue from past 15 days. @Paytm
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bhawna (@bhawna2212) reported@Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.
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Shivam Mehta (@shivam_18m) reported@ParijatSachin Nothing will happen...i have raised this issue with RBI they are also not replying @RBI @Paytmcare
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Prayas Biswakarma (@kyuteboi) reported@Paytmcare no response From Paytm. I have submitted a ticket but still no resolution. @Paytm very poor customer support.
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Nikk (@abhi_verma05) reported@PaytmBusiness @Paytm @vijayshekhar Paytm business totally fraud there is no customer care my settle yet showing pending pathetic chutiya company they Harrash people and keep there money
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Ankur Agrawal (@AnkurAg09) reported@Paytmcare As per normal rule, if any customer not eligible , the offers does not highlight while payment . But it was highlighted to me . I hv applied it. And shows exhausted on next payment. Whose ss is attached . Now do whatever. But it's cheat
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Madhan Anbalagan (@madhanstweets) reportedCredit card bill payment issue since June 30 2026. Rs 36000 debited from me but not credited to the card account. Only chat bot support is there. No customer care number. 3 days have passed. Use paytm at your own risk. #paytm @Paytmcare
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bhawna (@bhawna2212) reported@Paytm My issue with Paytm, raised on 22nd June 2026, remains unresolved till date despite repeated attempts. The service is still not working, and no effective resolution has been provided so far. This prolonged delay reflects poor customer support and system inefficiency.
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Wrangler#@69 (@satwik16357) reported@Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits
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Chowdary NBK (@Manikan95984623) reported@PaytmBusiness @PaytmBusiness @Paytmcare Up to now i don't get any response From our Branch side or employees side If it go like this i will proceed legally I had Voice calls, msgs and Money transaction payments proofs Soo don't let me angry soo please respond on my issue #paytmscame
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Sujit Pingale (@Sujit13) reportedAlso, if you have enabled AutoPay, verify which app is processing your payments. If it’s charging an unnecessary platform fee, consider disabling it and paying through a service that doesn’t charge extra. Be an informed consumer. Compare before you pay. @PhonePe @Paytm
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Shivom Choudhary (@ChoudharyShivom) reported@Paytmcare sabse bekr service without any thing they are sending sound box and automatic taking charge from my bank please look it into this mattar.
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raja (@RajaFabrics) reported@Paytmcare By tomo I will file a case against you and take this matter as serious aligation on you. Any take this up to the ombudsman for sure. you haven't understood the pains of the customer as an financial aggregator. I am so deprived and upset up the way you answered as like so
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Karthik Malyala (@malyalakarthik9) reported@Paytmcare @Paytm @PaytmTravelCare is your support is working or not ? My concern is still not resolved from past 13 days
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JOGINATH BEHERA (@jnbehera) reported@Paytm @Paytmcare @PaytmBusiness my sound box is not working, payment is taking through qr code, but customer care is showing no active sound box linked with my account. Please check and confirm.
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Amaan khan (@beingamaankhann) reported@PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…
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Govind Deshwal (@govinddeshwal01) reported@Paytmcare Update: The refund has now been received in my account. Thank you for the support and prompt resolution. Issue resolved.
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, the online payment takes up to 3- 5 working days. Kindly check the status after the given time period.
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Aadarsh Mittal (@aadarshmittal1) reportedI need help on my soundbox i don't even remember having a soundbox recently when i was trying to order a soundbox its showing rental due and there is 2 profile running on my number please help @Paytmcare
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BoB D Builder (@karke_dikhaynge) reported@Paytmcare my Paytm money is stuck with you guys since months . Paytm payment bank app is down so I can’t transfer my Paytm money to bank account . Pl help with the same
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संजीव कुमार /Sanjeev kumar 🇮🇳 (@sanjeev2548) reportedHi @Paytm why I am not able to see my daily SIP @Paytmcare ,what a. Shame you are playing wit the customer money @vijayshekhar
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himanshu sharma (@idiotic734) reported@Paytmcare Hi @Paytmcare Hemat, Thanks for your prompt response! When i will expect this issue resolution. I am not able to use my bank services because of auto pay
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Kuldeep s sikarvar (@KuldeepSikarvar) reported@Paytmcare SBI Customer Care has confirmed twice that no refund has been received against RRN 617303079622. SBI is not providing written confirmation. Kindly recheck with your payment partner and share proof of settlement or reprocess the refund.
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Shoryabh Srivastava (@ShoryabhS) reportedI got so many calls for the refund generated for Order ID 27253745051 from Phone number +91 70517 89706 stating my Car insurance payment has been declined and I have to pay again. But never got the refund of the cancelled service. @Paytm please look into the matter.
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Naveet Bali (@BaliNaveet) reportedDear @Paytmcare, ticket # 1579410 has been pending for far too long. No resolution, no meaningful response, and endless waiting for what should have been a simple issue. Kindly prioritize this and provide a resolution at the earliest. #CustomerService @PaytmMoney @vijayshekhar