Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Login (21%)
• Website (14%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

City	Problem Type	Report Time
Kolkata	Mobile App	14 days ago
Kolkata	Login	16 days ago
Varanasi	Login	18 days ago
Dehra Dūn	Login	18 days ago
Delhi	Mobile App	21 days ago
Kolkata	Mobile App	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohit Choudhary (@i_mohit6) reported 7 minutes ago

  @Paytmcare But my another iphone 8plus and iphone x runing paytm smoothly why do i have issue with my iphone xr

• 
  Aiden ahmed (@GameDoor3) reported 8 minutes ago

  @Paytmcare is there any problem with my number I am not able to login it keeps saying something went wrong This number +91 9678377020

• 
  Hafijur Rahman (@Sakinakhatun09) reported 9 minutes ago

  Hello Paytm Support, I want to permanently close and delete my Paytm Business merchant account. I no longer wish to use this account. Please deactivate my merchant QR code and complete the permanent closure. Registered Mobile Number: 6001460763 Merchant NameHafijur Rahman @Paytm

• 
  Saurabh Rawat (@saurabhrawat199) reported 14 minutes ago

  @Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.

• 
  Priyanath Dan (@PriyanathDan1) reported 15 minutes ago

  @Paytm I need help on ticket # 200012415311 and 200012415333

• 
  Stokesyyy (@msdpk_stokesyyy) reported 15 minutes ago

  @Paytm worst service 🤬😡

• 
  Venkat (@Ram009999) reported 15 minutes ago

  Dear @Paytmcare Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve.

• 
  प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported 16 minutes ago

  @Paytmcare Thanks @Paytm @Paytmcare my issue is resolved

• 
  Pankaj Sharma (@pankx00019) reported 20 minutes ago

  @UPI_NPCI @Paytmcare are u sleeping or what .. my money is struck due to your **** platform

• 
  Vishal anand (@Vishalanand451) reported 21 minutes ago

  @Paytm Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm

• 
  James Biswas (@mmrbiswas) reported 24 minutes ago

  Dear Sir/Madam, I have FDS in Paytm Payment Bank, and I have now opened a savings account with Indusind. However, I am unable to break these FDs. Please help me. I have emailed Indusind, but they advised me to contact Paytm. Kindly assist me. @paytmbankcare @PaytmBank @Paytm

• 
  Kunal Dua (@duak) reported 25 minutes ago

  @Paytmcare requesting someone senior look at ticket 200012403933 - I am struggling to get through to whoever has handled the issue so far.

• 
  Ravi Mangnani (@sanjuravi) reported 29 minutes ago

  @Paytm @Paytmcare Facing login error: "Warning [00000] Device environment is not correct." My device is secure, unrooted, & fully updated. Please help resolve this security lock. #Paytm #PaytmCare #PaytmIssue

• 
  Shashi Verma (@Shashir5656) reported 30 minutes ago

  want to open a new business account for recieve money for shop . Help @PhonePe @Paytmcare

• 
  Abu Qumar (@QumarShaikh) reported 32 minutes ago

  @Paytmcare If the merchant received the payment, share a settlement/transaction ID or proof I can show them. Why should the customer keep running between Paytm, the bank & merchant? I paid via Paytm—please coordinate with your merchant and resolve it. Ref: 619609903653

• 
  SKA (@sujitagrl) reported 34 minutes ago

  @Paytm upi ref number 404605783172 not received on my account. In app amount is received but went to different account which I am unable to access. Please help

• 
  Anonymous Ruler (@RulerAnonymous) reported 36 minutes ago

  @PaytmBank @Paytmcare Unable to withdraw funds from my Paytm Payments Bank account. UPI, IMPS, and balance are not working. Getting errors every time. Please resolve this issue urgently.

• 
  IndusInd Bank (@MyIndusIndBank) reported 36 minutes ago

  @mansoorrocks786 @Paytm Dear customer we apologize for the inconvenience caused. We Would request you to kindly coordinat with PAYtm team for any concern regarding PAYtm FD account.

• 
  NAEEM AND SONS TRAVELS (@nms_travels) reported 40 minutes ago

  @Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA

• 
  bhawna (@bhawna2212) reported 42 minutes ago

  @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

• 
  Venkat (@Ram009999) reported 46 minutes ago

  I want full refund this is because of your technical issue iam facing problem now @Paytmcare @Paytm @IndiGo6E

• 
  Dheeraj Rajawat (@Dh83150Dheeraj) reported 47 minutes ago

  @Paytmcare why I am unable to connect to customer care my 4500rs extra deduct

• 
  Hemz (@i_m_hemz) reported 48 minutes ago

  @Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me

• 
  Insane13x (@insane13x_fit) reported 49 minutes ago

  Hello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness

• 
  Swapnil Harkanth (@swapnilharkanth) reported 50 minutes ago

  @Paytmcare @Paytm You and your team are the most unprofessional service providers out there. Your representatives from Jalgaon, Maharashtra strung us along for 2 weeks to get a damn QR code approved, took at least 25-30 OTPs, harassed ******** out of our staff and now they are asking for more documents. This led to loss of business because we had to use a personal QR code to accept payments. We are now going ahead with @PhonePe and I will make it a point to strongly recommend people to NOT use your services. Rot in hell ********.

• 
  Pankaj Debnath (@PankajDebnathWB) reported 51 minutes ago

  Dear @Paytm @Paytmcare Paytm Gold is a third-class service for retail investors. Invest ₹100,000: • Pay 3% GST + platform charges. • Sell immediately and lose another 4–6% due to the huge buy/sell spread.

• 
  Abhi$hek Hindustani (@BrownBoi07) reported 1 hour ago

  @Paytmcare I would request every person to not use paytm to book bus tickets. They provide a departure time and the bus leaves 2 hours prior without any notice or information and the bus operator will say contact @Paytm for any issues as it's not their fault.

• 
  Sandeep Malhotra (@Sandeepm881990) reported 1 hour ago

  @Paytmcare Kindly share your official email id on which I can mail to escalate my issue to higher authorities

• 
  Andrew Simoes (@Bombaymeister) reported 1 hour ago

  @PaytmBank @Paytm - Look at this from your Chatbot. We are living in the age of AI and your apps conversation goes like this. My 6-year-old can create a better bot using Claude than your customer care. Me: I want to transfer my balance and FD out of Paytm Payments Bank. Paytm Care: Please log into the Paytm Payments Bank app Me: But the app isn't working, it's been replaced by a notice Paytm Care: Very sorry about that. Can you detail the specific issue? Is it a freeze etc etc Me: It's been replaced by a notice saying that RBI has suspended the license. Paytm Care: I'm sorry but I'm not equipped. Please log in through the Payments Bank app.

• 
  Ajit Yadav (@imajityadv) reported 1 hour ago

  This small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar