Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (53%)
• Website (20%)
• Login (20%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Varanasi, Dehra Dūn, Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, and Jaipur.

City	Problem Type	Report Time
Varanasi	Login	5 hours ago
Dehra Dūn	Login	6 hours ago
Delhi	Mobile App	3 days ago
Kolkata	Mobile App	10 days ago
New Delhi	Mobile App	18 days ago
Haridwar	Transfer	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karthik Malyala (@malyalakarthik9) reported 4 minutes ago

  There is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare

• 
  Mohit Gupta (@MohitGupta90_) reported 6 minutes ago

  @Paytmcare @Paytm all services down in NCR for last 5 hours. What’s happening?

• 
  Shashwat Shukla (@Shashwat9099) reported 10 minutes ago

  Hey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!

• 
  bhawna (@bhawna2212) reported 12 minutes ago

  @Paytm My issue with Paytm, raised on 22nd June 2026, remains unresolved till date despite repeated attempts. The service is still not working, and no effective resolution has been provided so far. This prolonged delay reflects poor customer support and system inefficiency.

• 
  bhawna (@bhawna2212) reported 14 minutes ago

  @Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.

• 
  Prashant Bhadoria (@Prashant_S_Gwl) reported 14 minutes ago

  @Paytmcare I still cant login paytm showing security alert

• 
  IX (@ishuraj) reported 14 minutes ago

  @Paytmcare @vijayshekhar I requested Paytm to cancel my ticket 24hours ago and yet no update,very pathetic service

• 
  संजीव कुमार /Sanjeev kumar 🇮🇳 (@sanjeev2548) reported 16 minutes ago

  Hi @Paytm why I am not able to see my daily SIP @Paytmcare ,what a. Shame you are playing wit the customer money @vijayshekhar

• 
  Revathi Rao (@Revarao_B) reported 18 minutes ago

  @Paytmcare My flight booking from Pune to Ahmedabad for tomorrow is stuck on "Waiting for confirmation" for over 6 HOURS. Money debited, but Akasa Air confirms NO booking exists under my name. Trapped in a broken automated IVR loop with zero way to speak to a human agent

• 
  Sharad.N (@Sharad_N_D) reported 21 minutes ago

  @PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..

• 
  Karthik Malyala (@malyalakarthik9) reported 26 minutes ago

  @Paytmcare @Paytm @PaytmTravelCare is your support is working or not ? My concern is still not resolved from past 13 days

• 
  sachin (@sachin_pandey_3) reported 27 minutes ago

  @Paytm @FlixBus 10 days. Zero accountability. Zero response. Zero resolution. Your customer support exists only to post polite replies in public while doing absolutely nothing afterward. I missed my journey because of your failure, and now you're ignoring me @Paytmcare #fraud

• 
  Ataul (@Ataul489) reported 28 minutes ago

  @Paytmcare How much time it will take to resolve the issue, Tomorrow is the last day of coupan.@Paytmcare @Paytm is it scam you are doing?

• 
  Mohit Singh (@mohitrdso) reported 30 minutes ago

  @Paytmcare Dear Paytm Care, My UPI transaction is showing as pending, but the amount has been deducted from my bank account. This has happened 2–3 times before as well. Please resolve this issue and refund the amount if needed. Thank you.

• 
  singh ( MODI KA PARIVAR ) (@hindu_Sher_h) reported 35 minutes ago

  @Paytmcare plz help me fast

• 
  Amaan khan (@beingamaankhann) reported 35 minutes ago

  @Paytm If the paytm payment bank has been closed then why that transaction was successful because if the bank was closed then payment should be failed but it was successful. Please help otherwise i will escalate this issue

• 
  Raj Malhotra (@_rajmalhotra) reported 39 minutes ago

  @Paytmcare Help me here, I bought 42k worth of gold in a year, its current price is 39k but when i try to withdraw the amount shows 37k. How ? I want a complete breakdown from purchasing to selling. There isn't a single mention of 5% deduction while selling.

• 
  KS (@kanwaljeet36) reported 39 minutes ago

  Facing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm

• 
  Amaan khan (@beingamaankhann) reported 40 minutes ago

  @PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…

• 
  Madhan Anbalagan (@madhanstweets) reported 42 minutes ago

  Credit card bill payment issue since June 30 2026. Rs 36000 debited from me but not credited to the card account. Only chat bot support is there. No customer care number. 3 days have passed. Use paytm at your own risk. #paytm @Paytmcare

• 
  Deepak Sharma Foodie (@DSFoodie) reported 43 minutes ago

  @Paytm @Paytmcare Your chat support is completely unresponsive and ignoring the issue. This is daylight robbery and clear mis-selling. Deactivate this Soundbox immediately and refund the deducted amount, or I will escalate this fraud to the RBI Ombudsman and National Consumer Helpline. Resolve it

• 
  அருண் குமார் (@siarun) reported 44 minutes ago

  @Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this

• 
  suraj thammi (@0xsuraj719) reported 47 minutes ago

  Hi @Paytm @PaytmMoney I interviewed for a Tech Intern role at paytm money, cleared all rounds, and submitted all requested documents. The hiring was put on hold, and my HR contact has since left. I'd really appreciate if someone from the hiring team could help with an update.

• 
  Shagun Gupta (@iamshagun_gupta) reported 48 minutes ago

  @Paytmcare 7 day passed no resolution, totally useless app and customer support.

• 
  vikram attorney (@vikram140gulati) reported 49 minutes ago

  For you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt @Paytmcare

• 
  Shoryabh Srivastava (@ShoryabhS) reported 50 minutes ago

  I got so many calls for the refund generated for Order ID 27253745051 from Phone number +91 70517 89706 stating my Car insurance payment has been declined and I have to pay again. But never got the refund of the cancelled service. @Paytm please look into the matter.

• 
  प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported 50 minutes ago

  @Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see

• 
  sivasankar (@sivasankarjc) reported 52 minutes ago

  @Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!

• 
  प्रभाव जावला (@Prabhavjawla) reported 56 minutes ago

  Huge delay in payment updates on @PaytmBusiness money is deducted but 'Payment Received' isn't showing in my app. Is the server down? Please resolve this quickly, it's disrupting business @Paytm

• 
  YadavVijay (@Yadayvijay1) reported 59 minutes ago

  @Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26