Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Transactions | 1 day ago |
|
Noida
|
Transactions | 13 days ago |
|
Pānīpat
|
Login | 13 days ago |
|
New Delhi
|
Transactions | 13 days ago |
|
Chhindwāra
|
Transactions | 13 days ago |
|
Bengaluru
|
Mobile App | 13 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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nitin pandey (@thenitinpandey_) reported@Paytm @Paytmcare (Ref No: 311916579976), but the beneficiary has still not received the amount and the amount has not been reversed to my account. Please resolve this issue urgently. #UPI #PaytmSupport
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Mehul Desai (@livingfree60) reported@Paytmcare @vijayshekhar transferred money to upi lite last night,tried to make a payment last night and tgis morning thru upi lite get a message error getting balance. The upi lite icon shows as amount credited. Pl help remedy the situation. The bot in help and customer care doesnt care.
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Patel Purple (@patelnn286) reported@flipkartsupport @Paytmcare @RBI need your attention, they both cheat the customer on the name of scheme
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rajan ahuja (@rajanahuja9) reported@RamMNK @paytm @paytmcare Really mentall harssament by paytm team for not procesing of refund. Airline team confirmed they will process the refund but paytm team not ready. Sir, please help on this my Paytm Booking ID : 27345517995
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Ravi Mangnani (@sanjuravi) reported@Paytmcare Finally I m uninstalling paytm and switch to next options unhappy from service
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Parth Chaturvedi (@_mrchaturvedi) reportedIt was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.
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Anisha 🏳️🌈 (@shutupanisha) reported@Paytmcare Okay I will check back in 48 hours. This is really horrible customer service I must say.
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Sahil Kalyani (@sahilkalyani_in) reportedHello @Paytmcare maybe change your username to @paytmdoesnotcare cause that is how your customer service is.
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Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported@PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.
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Rebel (@TheRebelRain) reported@PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank
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Zolpidem (@notnowshay) reportedIs @Paytm down?? @Paytmcare
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shajad ali (@shajada65894051) reported@vijayshekhar @Paytm @PaytmBusiness Dear sir this is very frustrated to my amount received through business app you have deducted without consent by me .when any one raises dispute then I have submitted invoice after that you have cut my amount what a reduclus and fraud service .
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Surjeet Singh (@asksurjeet) reported@Paytmcare 1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently. You can also attach the screenshot of the error when you post it.
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Vicky (@bishtvicky2005) reportedPurchased a Google Play Redeem Code worth Rs 427 when I tried to redeem it it came out to be already redeemed. I contacted your support through chat which promised me a replacement after this, a refund was promised but I received nothing. Order ID: 27413684132 @Paytm @Paytmcare
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Mukul Bisht (@mukulbisht5897) reported@Paytmcare When did the issue resolved can you please expedite are you even a human or an AI prompt?
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zaheir crazy (@zaheirkhan) reportedIt's been 3 days since I emailed @PaytmCare (Case ID/Email Sent) regarding my hidden wallet, but no reply. Their customer care calls disconnect automatically saying 'number not registered' and AI chat is useless. Need urgent resolution. @Paytm @PaytmBank
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CJ (@acjose93) reported@PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.
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Ajay K Saini (@sainiajay16) reported@Paytm @PaytmCheckin need help to get the details correction in flight booking as well as for partial cancellation for ticket. Unable to contact with Paytm support and neither getting response on email and chat.
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🇮🇳Rao Sharukh🇮🇳 (@BeingRaoSharukh) reportedWorst experience with Paytm. ₹6,225 was debited from account 3 days ago, yet the payment is still pending despite multiple complaints. Two tickets raised already but nobody contacted yet. Call me now and resolve this issue now. Con no - 9690773800 @Paytmcare @Paytm
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CA Sridhar (@SRIDHAR00772301) reported@Paytmcare @Paytm pls help
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Dinesh🇮🇳 (@Redd63184Reddy) reported**** the paytm .no coutemer support .i have raised complaint 3 days ago still you didn’t solved that.dont ever use this ****** app @Paytm @Paytmcare #paytm
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Bébé Crow (@delphspet) reported@Paytm @Paytmcare could you please look in to this 'phone not supported' error? I have been trying to login from many dayss!!! I have tried reinstalling it. I have raised ticket twice, nada. They all are giving same repeated ans, try another device. I ain't gonna buy new phone!
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Happiefy (@happiefy) reported@Paytm @Paytmcare booked bus from Delhi to prayagraj today bus driver phone was off operator Didnt pick up costumer care didn’t respond my family was waiting there for hours no response pathetic service need urgent action and compensation Paytm Booking ID*: 27456038637 File case
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Raghavendra Jalluri (@bhagavanraghave) reported@Paytmcare Paytm is a platform I have used to do the bus booking . Also confirmed with the message proofs and even call recording that I have from operator on the bus cancellation, so Paytm should be responsible to issue the refund to the customer and go in legal way against the operator
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CA Sridhar (@SRIDHAR00772301) reportedHi @Paytmcare @Paytm My order id 27406395348 Purchased a gift card of Decathlon but store people saying invalid requesting you to pls issue refund for the same. Its saying invalid code or PIN. Their gift card saying its start with 10 not 60 requesting you to pls issue refund.
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Kohlifandom (@Kohlifandom11) reported@ashishkakkad8 @Paytm @Paytmcare Its working now
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dharmpal garhwal (@dpalgarhwal) reported@Paytmcare No body is replying after reminding the suggestion given by customer support and today is last date of paying my emi @Paytmcare @Paytm
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reportedHey @PaytmCare,your team refused my refund for ticket 200012349631.I lost ₹2,281 from my flight voucher due to missing single-use warnings on the app screen.Since internal support denied it, I am escalating this matter to the National Consumer Helpline (NCH).Please resolve this.
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Yash Sharma (@ys_2800) reported@Paytmcare Issue resolved but this mis happening taken by merchant.
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Shrishti Rai (@ShrishtiRaii) reported@Paytmcare @Paytm i have received no communication from your end yet for the refund. It only shows ticket raised. No follow up. Nothing. Pathetic customer support.