Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/13/2026 20:40

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • markana_mehul Mehul (@markana_mehul) reported

    @Paytmcare @vijayshekhar problem with Name.. Not getting any solution from 1 month. Many mail done many document send still has issue. Worst service ever seen. too much hectic process. Please start wallet amount transfer @amazonIN so moved Paytm to amazon

  • vaibha13mathur Vaibhav Mathur (@vaibha13mathur) reported

    @Paytmcare Still waiting for an update. Its been 25+ days now. What kind of service is this?

  • AdityaA36791589 Aditya A R (@AdityaA36791589) reported

    @RazorpayCare please ask the customer care to reach me on the mobile number , there is No support from chat team . my merchant id is- EWt1nEMCyNrV7J @Paytm do u have similar service like razor pay... where we can collect online payment from customer

  • NairBro3 Nair_Bro (@NairBro3) reported

    @Paytmcare hi My account has been blocked without any reason. I am not able to pass the IVR and talk to an agent. Also I am not able to upload kyc docs because of tech issues on the app. Its a dead end. Please provide solution

  • mrh7a9dIqiF52KY Ravi Kumar Meena ( stenographer) (@mrh7a9dIqiF52KY) reported

    @Paytm Patam this is theif my balance refunded sir please help me

  • DineshShewkani Dinesh Shewkani (@DineshShewkani) reported

    Fastag seems an attempt to block users money into private wallets idling away without accumulating any interest Free lunch for fastag wallet companies. @paytm disabled my fastag on first use itself asking for more recharge? Designed to operate in this manner by @CimGOI ? @RBI

  • Titu0801 Abhishek Kumar Singh (@Titu0801) reported

    @Paytm please return my money. Booking id :10555111644 @vijayshekhar sir, please help to refund my money. I am very shocked to see response from paytm support team to recover my own money

  • KishanSRao Keep Smiling Keep Shining (@KishanSRao) reported

    @Paytm @PaytmFirst There is a fraud happening. Please help whom to contact.. urgent

  • sparshagrwal Sparsh Agarwal (@sparshagrwal) reported

    @Paytm @Paytmcare Please provide your email address for Airline tickets support. Your call customer support is not helping.

  • TonyRDStark s (@TonyRDStark) reported

    @Paytmcare I had requested to close my Paytm Payments Bank in help center as my number linked to payments bank hasn't been updated to my new number and is still linked to my old number (not in use). I haven't received any response to my inquiry yet since 4 days

  • VIJAYPALRidi VIJAY PAL JAKHAR (@VIJAYPALRidi) reported

    Paytm First Gift card redeem issue Plz help @PaytmFirstGames @Paytmcare @PaytmBusiness

  • AamirAl44564212 Aamir Ali (@AamirAl44564212) reported

    @Paytmcare Please resolve my issue

  • AnchitGupta anchit gupta (@AnchitGupta) reported

    @Paytmcare @Paytm Plzs help me...i m not able to cancel my Sony liv subscription from my paytm account...help me

  • Nasimah33676453 Nasim ahmad (@Nasimah33676453) reported

    @Paytmcare Monthly limit of Paytm is feeling, why is this happening in the help within the entire month

  • Shikha05792356 Shikha (@Shikha05792356) reported

    @Paytm #paytmmatkaro Paytm has the worst customer support. I booked flight tickets through paytm last year which got cancelled due to covid. Airlines have refunded the amount to paytm but paytm is not ready to process my refund.

  • shambhavi_sona Shambhavi Sona (@shambhavi_sona) reported

    @Paytmcare Hello, I booked a ticket last year from Paytm app, but due to lockdown the flight got cancelled. As per the govt norms I was supposed to get the full return, it has been 5 months since I'm calling the customer care but there's no response.

  • ameya_kunte Ameya Kunte (@ameya_kunte) reported

    @TMCaTweetAway even though our thane is big city. We are not able to pay our property tax through @amazonIN and through @Paytmcare as well. TMC option only is not available. It will be great help if option is available to pay property tax.

  • vintiarora vintiarora (@vintiarora) reported

    @Paytm How can I contact the customer care

  • prabodhbhatt Prabodh R Bhatt (@prabodhbhatt) reported

    @Paytm @Paytmcare useless 24x7 customer care... trying from last night to connect and get kyc done but getiing just msgs only n app sowing only erro... no support at all...

  • jitendra1886 Jitendra Dubey (@jitendra1886) reported

    @Paytm @Paytmcare Dear Paytm team, I am waiting for the revert from yesterday.... Is this the service providing by you to your customers????? What is the mean of 24 hour service if you are unable to revert on same day?

  • puneetvj puneet (@puneetvj) reported

    @_rK9__ @Paytm @vijayshekhar Consumer affairs would help to get it from railways also.

  • MeInshad Muhammad Inshad Chauhan🇮🇳 (@MeInshad) reported

    @Paytmcare @Paytm Hello Paytm One of my friend was book train ticket by Paytm Wallet on 12/04 ticket was not book and amount was Deducted there was say it will refund in 3 working day but still not receive. Please help to get money back.

  • Lohith90743579 Lohith (@Lohith90743579) reported

    @Paytmcare Hello Paytm, Recently my friend tried to send money to me via wallet. So then, he added the money to his wallet and tried sending to me at which he got an KYC issue says cannot send to me. We wondering cause he was sending money to me prior to that many times (1/2)

  • BeingTribhuvan Tribhuvan (@BeingTribhuvan) reported

    @Paytmcare Please delete my account and all associated data. I have been trying to reach customer care but it's hopeless. My data is sold by you guys. Got robbed @Paytm

  • sandeepm_06 Sandeep Mittakola (@sandeepm_06) reported

    Hey @Paytmcare , I have an issue with Paytm Postpaid with Arthimpact. Wrong data is updated in my Credit Report. Please solve my issue.. @Paytm @arthimpact

  • MUKUL13715010 Mukul rawat (@MUKUL13715010) reported

    @paytmbankcare @PaytmBank @Paytm please help me out my account got blocked this is the second timed it happened. You should have atleast given me a notification about what error is coming and without any warning or something you just block my account

  • avd122 Aditya V Daga | Meditator (@avd122) reported

    @Paytmcare an UPI txn of 40K today was in progress, I checked after 2 hours,was on that screen where it showed yellow status, after I reopened app, not showing in history also !! no way to connect to customer care also !! Bank not debited, don't know if it will be debited later!

  • haider_azme Syed Azme Haider (@haider_azme) reported

    Worst experience on paytm flight ticket booking system. Not getting any support for my booking @Paytm @Paytmcare

  • CAAJIB Ankit Jain (@CAAJIB) reported

    @PaytmBusiness @Paytm @PaytmMoney My driver had made a payment from his account and the transaction was done to another account.. now the receipent has shared proof of refund but refund is not credited. tried reaching Paytm customer care.. but there is no option even for an email

  • cv_anandan CVAnandan (@cv_anandan) reported

    @Paytmcare Airline refund for booking id 10389984908 and 10380662622 not yet credited to my updated account. Pl help. Airline confirmed it has passed to you