Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Website (23%)
• Transactions (8%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.

City	Problem Type	Report Time
Kolkata	Mobile App	2 days ago
New Delhi	Mobile App	11 days ago
Haridwar	Transfer	1 month ago
Bhubaneshwar	Website	1 month ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naveet Bali (@BaliNaveet) reported 1 minute ago

  Dear @Paytmcare, ticket # 1579410 has been pending for far too long. No resolution, no meaningful response, and endless waiting for what should have been a simple issue. Kindly prioritize this and provide a resolution at the earliest. #CustomerService @PaytmMoney @vijayshekhar

• 
  Rausan (@Rausan007) reported 3 minutes ago

  Dear @Paytm and @DigitInsurance, Extremely disappointed with the service and lack of resolution. I renewed my vehicle insurance policy (Vehicle No. OD02AK9911) through Paytm on Digit Insurance two days ago. Payment was successfully completed and KYC was also done. Yet no policy.

• 
  I,m SANTOSH (@ImSANTO39590187) reported 4 minutes ago

  @Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.

• 
  MODIfied Sree (@MODIfiedSree) reported 10 minutes ago

  @PaytmMoneyCare It's been 20 days still no resolution on this @PaytmMoney @Paytmcare worst customer care.

• 
  Ankit Barnwal🇮🇳 (@MrAnkit26599) reported 11 minutes ago

  @Paytmcare regarding Paytm for Business, it's very harrassing for me, my money hasn't been settled in my bank account for 30 June 2026. Pls help

• 
  Rahul Srivastava (@srirahul92) reported 20 minutes ago

  @Paytmcare Ek bhi customer executive available nahi hai. AI appoint kar rakha hai, ab AI se baat kare. Call me back on 9471939850

• 
  सूरज Takrani ♥️ (@surajtakrani) reported 23 minutes ago

  Dear @Paytm, my issue is still unresolved, yet my support ticket has been closed. Closing a ticket without providing a solution is frustrating. Please review my case and help resolve the issue.

• 
  Om Ujjwal (@omujjwal121) reported 25 minutes ago

  @Paytmcare I really want to connect to Paytm customer care for deleting an automatic payment which I am not able to do at my end using app. Pls connect me with an agent not a AI chatbot.

• 
  Virendra Singh (@virurathore024) reported 25 minutes ago

  @Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.

• 
  rajeshराजेशರಾಜೇಶ್ ॐ (@rajuk21) reported 28 minutes ago

  @Paytm hi I am investing every day 51rs in your app for one mutual fund. But now redeem amount is very difficult. What to do. For all service your app works fine. For redeem system goes to hang. Why.?

• 
  Suryadev Pushpam (@isuryadev) reported 30 minutes ago

  @Paytm Why upi is not working

• 
  STRAY CAT (@imkiwifruit) reported 30 minutes ago

  What kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.

• 
  Astitva Singh Bais (@_astitvasingh_) reported 31 minutes ago

  @Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????

• 
  Arpit (@ArpitRa12715246) reported 31 minutes ago

  Dear @Paytmcare @PaytmBusiness Still not any update. Already completed 72hr but still no update from our end It's very frustrating and pathetic service.

• 
  chintuu (@orpcyOnX) reported 33 minutes ago

  @Paytmcare Thanks for your reply sahil, the issue is resolved just now. I deleted the Macrodroid App, then Paytm is working fine now

• 
  Harshit Raj (@itsharshitraj) reported 35 minutes ago

  @Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service

• 
  Avux Chemicals India🇮🇳 (@AvuxChemicals) reported 38 minutes ago

  @Paytm Don’t use the payment for @npclgrnoida electric meeter recharge payment because your payment debit but paytm and NPCl will give the credit next 3-4 days, they will use your money and you will struggle for credit & then chase to thier customer care !! It’s too poor service

• 
  BSES Delhi (@bsesdelhi) reported 39 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.

• 
  shajad ali (@shajada65894051) reported 40 minutes ago

  @vijayshekhar @Paytm @PaytmBusiness Till time more then 10 days already passed this isyour rediclus service

• 
  Gforgoat (@bigheadsayshi) reported 42 minutes ago

  @Paytmcare @Vrindavana2025 My issue hasn’t been addressed wow @Paytmcare its been more than 10-12 hours

• 
  raja (@RajaFabrics) reported 44 minutes ago

  @Paytmcare By tomo I will file a case against you and take this matter as serious aligation on you. Any take this up to the ombudsman for sure. you haven't understood the pains of the customer as an financial aggregator. I am so deprived and upset up the way you answered as like so

• 
  Zair Shamim (@zairgame) reported 44 minutes ago

  @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

• 
  Vishal Deshpande (@vishaldeshpande) reported 45 minutes ago

  @100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service

• 
  Suryadev Pushpam (@isuryadev) reported 46 minutes ago

  @Paytm @vijayshekhar @mdeora1 Why paytm bank account is not working

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 47 minutes ago

  @Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8764738430 Please solve my problem as soon as possible. Thank you.

• 
  Paytm Care (@Paytmcare) reported 49 minutes ago

  @RealAnshul12 @OfficialSBICare @Paytm Hi Anshul, Waseem here. I can see you'd like to remove your saved card details. Please open Paytm > Menu (☰) > My Payment Settings > Settings/Saved Payment Details & Other Settings, then swipe left on the saved card/account and tap Delete. If you face any error, share the exact message via DM, and I'll assist further.

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 49 minutes ago

  Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

• 
  nobody💀 (@_avpl) reported 54 minutes ago

  @Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.

• 
  Garvit Goyal (@garvitgoyal31) reported 54 minutes ago

  @Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389

• 
  Ravneit singh (@Ravneet02377119) reported 55 minutes ago

  @paytm your payment link is broken