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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 41% Transactions (41%)
  • 29% Mobile App (29%)
  • 18% Login (18%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

CityProblem TypeReport Time
Hyderabad Login 4 days ago
Dārjiling Transactions 11 days ago
Bengaluru Mobile App 20 days ago
Ahmedabad Withdrawals 30 days ago
Alīgarh Transactions 1 month ago
Qādiān Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • xDrAshishMishra
    Aasheesh Mishra 𝕏 (@xDrAshishMishra) reported

    @Paytmcare Paytm bank is doing nothing that’s why I am posting my matter here. @Paytmcare This is not resolved. I am already trying through Paytm Bank channels but KYC is still not happening—Video KYC fails repeatedly and offline agent is also unable to process due to their own KYC issue.

  • ranjanhbs
    R K Sharma (@ranjanhbs) reported

    a confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent

  • PankajSinghps54
    Pankaj Singh (@PankajSinghps54) reported

    @Paytmcare @vijayshekhar My vijay shekhar, first off all i am telling you your customer care no 24x7 is not working it came switched off in a day time and in late evening busy. I had done one transaction it is failed but still refund not credited in my account. See ur service

  • ManishMaloo9
    Manish Maloo (@ManishMaloo9) reported

    Hi @Paytmcare I m not able to receive money in my Paytm payment bank plz help me

  • rhithmdivine
    Vijaya (@rhithmdivine) reported

    @joedelhi @Paytm @Paytmcare No need for Paytm. You can live happily without using Paytm. Anyways, why support a company that supports animal abuse and scams.

  • YMJrocks
    Yatindra Jha (@YMJrocks) reported

    @Paytmcare I have booked a return journey and got confirmation for only one way flight. Pls help. This is urgent as money has already been paid.

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness No body available in paytm for your solution, it is very very pathetic service @Paytmcare

  • FrontlineRobi
    Md R Islam (@FrontlineRobi) reported

    @Paytm @Paytmcare I just changed my handset, in the new handset unable to activate Paytm lite, its asking to close from old device which i am not using anymore. Please help

  • sandeepraina112
    Sandeep Raina (@sandeepraina112) reported

    Is there a way to address paytm account blocked issue? All numbers online are not helping. My paytm account is blocked suddenly @Paytmcare @Paytm

  • cosmic_sourav
    Sourav Dutta (@cosmic_sourav) reported

    @Paytmcare Could you please check the issue above and resolve it ASAP? It has been over two weeks, and I’m still waiting for my refund. There has been no response on the ticket either. What kind of service is this? There’s no proper email or call support available.

  • ananyaY92254327
    ananya Yadav (@ananyaY92254327) reported

    @Paytmcare is there any update, is the issue resolved?

  • atrita355077
    at rita (@atrita355077) reported

    @PaytmTravelCare @Paytmcare need urgent help, unable to cancel my flight ticket from app or web, pls cancel my flight booking on urgent basis, pls msg me if u want to my booking id or pnr

  • yasharths21
    Yasharth (@yasharths21) reported

    Hi @Paytm @Paytmcare @paytm I booked flight tickets today and added travel pass to it, but my ticket does not show travel pass. Please assist ASAP, paytm Help in app is not responding Paytm Booking ID : 26911157329 Ticket id : 200011352126

  • Avik24
    Mr Avik Panda (@Avik24) reported

    @Paytmcare still the error highlighted not fixed not able to pay the bill shame on @Paytm

  • birajghosh3
    Biraj Ghosh (@birajghosh3) reported

    @Paytmcare i need help closing my bank account but I am unable to do so through support. Can you help me close my paytm payments bank account? I can DM you more details.

  • sauravdutta84
    Saurav Dutta (@sauravdutta84) reported

    I booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness @Paytmcare they dont have customer care, worst AI bot, not able to understand queries, only few Automated reply, worst, worst worst company, dont go with paytm

  • Udaypratap51645
    Uday pratap Singh (@Udaypratap51645) reported

    @Paytmcare @Paytm my issue is not resolved, I cannot connect to an agent and it is marked resolved. What is this customer service?

  • muthreja_aakash
    Aakash Muthreja (@muthreja_aakash) reported

    Booked a bus via Paytm for my family (4 women + 1 man) from Basti to Delhi. PNR: 576050 Ticket ID: TS260403162202841839VRRD Operator: Royal Travels This turned into a terrible experience. @Paytm @Paytmcare

  • NamanKrish25623
    Naman Krishna (@NamanKrish25623) reported

    @Paytmcare Check dm! And solve my issues ASAP, i worried from long time

  • Mohamma15189576
    Tahir Hussain (@Mohamma15189576) reported

    @airindia Yes- but Please understand that's it's also your responsibility that if flight is cancelled by u then refund should be released by third party to customer on immediately basis. Why they are keeping customer on wait stated that RA is not approved so it will take 44 days @Paytm

  • sharaddutt
    Sharad Dutt (@sharaddutt) reported

    @paytmcare I am unable to use paytm app in iphone since 2 days. Automatically it loggged out first & after that I am unable to login as message is coming Acess is denied . Resolve the issue on immediate basis !

  • airindia
    Air India (@airindia) reported

    @ADVJITENDER @Paytm Dear Mr. Mehta, we would like to apprise you that you are eligible for a full refund. Kindly connect with your travel agency to claim the refund, and they may reach out to the Air India Sales Team for any required support. We hope this information is helpful.

  • Muzafarbashir20
    Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported

    @Paytmcare @Paytm is there any update of my refund۔ And there is no response by your end that is called terrible services

  • DanMahachi
    dan mahachi (@DanMahachi) reported

    @Paytmcare Order ID :26665125495 This is a reminder to let you know of my pending refund which has been processed already by the airline....yet you haven't given me my refund l have asked for assistance for over a month now since 15 May fix this or else am resorting to legal action

  • VikasDutta20
    Vikas Dutta (@VikasDutta20) reported

    @Paytmcare no resolution till now. I don’t know how you people operate, even after more than 48 hours you are not able to give me a reason that why my account access is denied. My daily sip Money is getting defected everyday and what about my money already invested. @RBI

  • Avik24
    Mr Avik Panda (@Avik24) reported

    @Paytmcare still the error highlighted not fixed not able to pay the bill shame on @Paytm

  • Satya_ntr9999
    Satyanarayana (@Satya_ntr9999) reported

    @Paytmcare hello we are facing problem with Paytm application specially we are facing accessibility issues with screen reader support while try to enter UPI pin voiceover is not announcing the pin number please try to fix the major issue

  • DoctorDHFM
    #Globetrotter💥💥 (@DoctorDHFM) reported

    Worst costumer support and helpline @Paytmcare @Paytm

  • arif_khan_48
    arif khan ❣️❣️ (@arif_khan_48) reported

    @Paytmcare Hi Will you tell me something, where did the money go, when will it come, what is the service, if you want to provide such service then close Paytm.@Paytm @Paytmcare