Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (59%)
- Transactions (24%)
- Login (15%)
- Withdrawals (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Mobile App | 5 days ago |
|
Pune
|
Withdrawals | 15 days ago |
|
Chhindwāra
|
Transactions | 23 days ago |
|
Noida
|
Transactions | 1 month ago |
|
Pānīpat
|
Login | 1 month ago |
|
New Delhi
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Santosh Kumar (@santoshkumar641) reported@Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest
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sandip pooniya (@pooniya188) reported@Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm
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Farvez Ali (@FarvezAli30140) reportedPlease close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm
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Deepak (@deepakg72) reported@Paytmcare @Airtel_Presence @airtelindia Unable to add my airtel black connection on any payments app. Why is it? Whatever number i try be it customer ID or phone number, it shows not found.
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Harry putter (@Harryputteronly) reportedPaytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm
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Vaibhav Garg (@vaibhavthegarg) reported@Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay
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Amit Kumar Tiwari (@amit_world02) reported@Paytm @Paytmcare I want transaction details of my past transaction which I did between end of 2021 to 2023.. could you please help?
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_bhupsa (@bhupsa011) reportedWhile accepting a UPI mandate to block funds for an IPO, how can an investor verify which application/bid it relates to? If this isn’t clearly visible, could this be a potential control gap? @PhonePe @Paytm @GooglePay
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Embed Learner (@EmbedLearner) reported@vijayshekhar Are you working on any LLM at @paytm
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kunal kumar (@kunalku04394536) reported@Paytmcare It's not be single problem mobile SMS balance problem network validity problem it's totally your system failure matter are you expected it?
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Tanmay Dixit 🧢 (@tanna_dxt) reported@Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.
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StriKeR (@MassStrikeR) reportedEveryone do not make a purchase of Valorant Points Voucher from @Paytm since currently experiencing very bad service they will just simply ask you to contact Valorant they won't help. @Paytmcare . @VALORANT is also not helping their support replying after 2 days. #customerservice
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shajad ali (@shajada65894051) reported@Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet
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Wasim (@wasim_sayy) reportedPaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure. 1/3
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Shubham Basant Golyan (@imsgolyan) reported@Paytmcare four months already passed how many months more you gonna take.... do you want that we escalate to RBI for this issue
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Aditya Raj (@_Seizer_) reported@Paytm @Paytmcare @ViCustomerCare I just recharged my VI SIM after a long time because my primary number, which is Jio, was having problems. In the VI app, I saw a ₹299 offer, so I recharged it directly from the app and paid through Paytm.
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Wasim (@wasim_sayy) reported@PaytmBusiness @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account, yet the ticket is being closed repeatedly without actually processing the closure. A ticket should not be
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Dr Naseem Ahmad (@Naseemahmad7813) reportedGood morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm
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godisgreat (@Pavankalya56718) reported@Paytmcare i have paid my postpaid bill through your customer support executive link after settlement still it is reflecting in my cibil .
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Wasim (@wasim_sayy) reported@Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3
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rajan ahuja (@rajanahuja9) reported@Paytmcare When travel credit will issue??
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Rishabh (@shekharrishabh8) reported@Paytm someone I know booked a flight that got cancelled and did not fly. You are refusing a refund. Not expected from a company I look upto. Can you help me connect to the right people to sort this out? Have all the details.
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Naveen Sharma (@asknaveensharma) reported@Paytm Hello Team, Need urgent support for one of flight ticket booked thru. Paytm. I need to speak with someone due to family emergency on managing the ticket.
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StriKeR (@MassStrikeR) reported@Paytmcare Ticket has been raised with Valorant support there is no response even after 1 day has passed. Now what should user do ? User's money is on edge not Paytm or Valorant.
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AVK🤩 (@ajitvarma94) reported@Paytmcare No it is not pending from my bank end now, seems there is some issue from paytm end which caused the failure, whatever it is the refund is struck at paytm end can you help me process it quickly.
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Ayyappan (@ayyappan_pal) reportedHello Team @Paytmcare can you please provide an update on this? Only telling you are working , but no solutions
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Somnath Dasgupta (@somnathdasgup14) reported@Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.
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Sayanton (@thesayanton) reported@Paytm @Paytmcare unable to pay my electricity bill due to an “Internal Criteria” error. I dont frequently recharge or pay bills i use Paytm only occasionally. If basic payments cant be relied upon, whats the point of using the platform? Please look into this.
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Mr Wanderer (@Wanderer14Mr) reported@Paytm poor customer support and care. No efforts being put in resolving the issue. Looks like time to shift to a better platform
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Harshil Patel (@yoursharshil) reportedPathetic service from @PaytmCare I’m trying to cancel my bus booking Order ID: 27509910728, but the app isn’t allowing me to cancel it. I’ve raised the issue through Help & Support, but the ticket is being closed without any resolution. This is frustrating and unacceptable.