Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/20/2026 08:40

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • manash_naik Manash Ranjan naik (@manash_naik) reported

    @Paytm sir my vehicle not moved 11th August but tollfee deducted my fastag account.what type of service provides paytm.very bad service

  • UpadhayayaShiv1 Shivam Upadhyaya (@UpadhayayaShiv1) reported

    @Paytmcare @Paytm After repeated requests and following up with relevant documentation,my account is still not closed.Please help me out instead of giving fake assurances

  • iamveersingh4 i_am_veer_singh (@iamveersingh4) reported from Mathura, Uttar Pradesh

    I need help @Paytm

  • Sanjeev35385400 Sanjeev jha (@Sanjeev35385400) reported

    @Paytm .Please help me my father is admit in hospital i need some money for father treatment my family is very poor so please help me my Ac no 1913311665 IFSC code KKBK0004346 Kotak Mahindra Bank Name Sanjeev Kumar jha Please help me very emergency hai please help me very urjent है

  • iaman1996 Aman jha (@iaman1996) reported

    @Paytm You guys just make fools nothing else. Worst customer support

  • imaashu_ Aashu Dubey (@imaashu_) reported

    @sachinkhard @Paytm @Paytmcare Got your payment or not please help my also showing processing

  • SyedMuz87525754 Syed Muzammil Husain (@SyedMuz87525754) reported

    @Paytmcare @alaminn97 Very pathetic service just now i got a call without solving my problem she disconnected the call and moreover i was asking the name but she didn't reply..

  • iamsreek1 iamsreek (@iamsreek1) reported

    Dear @Paytm I am unable to use my account.!! Need Emergency Help.!! @Paytmcare @paytmbankcare

  • Bastta7GAURAV GAURAV GUJJAR (@Bastta7GAURAV) reported

    I have raised a complaint on 6th of August And @Paytm promised me to resolve my issue till 11th of August. Today 3 days has been over and no one is replying to me ... I'm so disappointed with the service of @Paytmcare

  • Mahavee15111645 Mahaveer Jain (@Mahavee15111645) reported

    Do you pay for the service you are not using ????? @Paytm @Paytmcare #soundbox

  • mauryanehaa NH (SSR'ian)🇮🇳 (@mauryanehaa) reported

    @Paytmcare @Paytm Hey there! I have money in my account still fast tag is showing blacklisted on toll, trying to reach you guys but no response. Solve my problem immediately, it's urgent.

  • iamsreek1 iamsreek (@iamsreek1) reported

    @Paytmcare @Shan1266 Help

  • mundra_manan Manan Mundra (@mundra_manan) reported

    @Paytm Hi one of your account holder with account no. 919617267984 and IFSC Code PYTM0123456 is engaging in fraudulent transactions and he has duped me of Rs.41,094. Kindly block the account and help with the issue.

  • ekanshagarwal11 Ekansh Agarwal (@ekanshagarwal11) reported from Panchkula, State of Haryāna

    @Paytm @Paytmcare @PaytmBank Worst service by Paytm team for QR code for recieving Payment they just complete thr targets

  • callmekuldeep Kuldeep Singh (@callmekuldeep) reported

    My ticket id or query reference number is 196811424 . I don't know why you guys taking too much time to resolve my issue. I am raising my issue since last three days and still it has not been resolved. Pls help @Paytm @Paytmcare

  • mauryanehaa NH (SSR'ian)🇮🇳 (@mauryanehaa) reported

    @Paytm @Paytmcare Worst customer care services, always shows busy with calls but never talk to them who actually trying out for them. Is there any way to contact you guys??

  • heenamiddha1 Heena (@heenamiddha1) reported

    @vijayshekhar @Paytm I don't know how your team is handling customer queries but it has been more than 9 days since I have been having trouble with making payments from Paytm wallet to Google adwords. Ticket number 196306756. Please look into it and see how your team works.

  • iamsreek1 iamsreek (@iamsreek1) reported

    Dear Team, Kindly help me resolve issues with my PAYTM !!!! @Paytmcare

  • GujaratiStudio ISHARDAN GADHVI ROYAL DAYRA (@GujaratiStudio) reported

    @PaytmBank Hello sir i am doing paytm payment bank customer from last many years but i want to receive money on paytm from anywhere today so swift code is required there please help me and provide me swift code please @Paytm

  • SigmaQuasar 🇮🇳 🧔🏻🚩 (@SigmaQuasar) reported

    I did set up upi using @Freecharge but when I try "check balance" from @Paytm app for same UPI, same pin. It shows nothing. Do we need different 6 digit pin for different app, for tha same upi? Shouldn't it be working with single pin?

  • iamdevrana दीपक राणा (@iamdevrana) reported

    @Paytm want to close postpaid service. Please help

  • VarunBh2403 Varun Bhardwaj (@VarunBh2403) reported

    @Paytm Reminder #13 Pl. Arrange to update the Refund status of my air tickets. It's a long pending issue more then over a year..Very Shameful.. CC : @vijayshekhar

  • sbjrohit Rohit Jain (@sbjrohit) reported

    @Paytm @fastagofficial paytm fastag service is very poor. they deduct extra charges every time and there is no hearing of this anywhere. No customer care number no complaint forum.. please help me on this.

  • iamsreek1 iamsreek (@iamsreek1) reported

    @Paytmcare Account Blocked.!! Need Emergency Help.!

  • asif_manjar Asif Manjar💯 (@asif_manjar) reported

    @Paytmcare Hi Dear Sir/Mam I want to change my name in Paytm. I tried to change it but i am unable to change the name.I also done Kyc. Kindly our Request You to Please Guide me for this issue... Thanks...

  • AnandRsri Anand (@AnandRsri) reported

    Worst service bro @Paytm

  • iamsreek1 iamsreek (@iamsreek1) reported

    @Paytm I need HELP

  • AtishaySachdeva Atishay Sachdeva (@AtishaySachdeva) reported

    @Paytmcare This is with regards to the account against no 9811778470. The person is not in India currently and there is an amount against his postpaid account which he is not able to pay due to data privacy issues.The amount will keep on adding after a certain time. Please help.

  • VarunBh2403 Varun Bhardwaj (@VarunBh2403) reported

    @Paytmcare Reminder #13 Pl. Arrange to update the Refund status of my air tickets. It's a long pending issue more then over a year..Very Shameful.. CC : @vijayshekhar

  • OLDRPACCOUNT4 AD DEVIL (@OLDRPACCOUNT4) reported

    @Paytm GOOD SERVICE SIR ! MY ACCOUNT IS BLOCKED WITHOUT REASON AND NO BODY IS HELPING NOW.FOR THIS SERVICE ARE WE USING PAYTM? POOR IMPRESSION PLEASE HELP ME I MEED TRANSACTION