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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 25% Website (25%)
  • 8% Transactions (8%)
  • 8% Login (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.

CityProblem TypeReport Time
New Delhi Mobile App 7 days ago
Haridwar Transfer 26 days ago
Bhubaneshwar Website 26 days ago
Agra Mobile App 1 month ago
Chhindwāra Mobile App 2 months ago
Jaipur Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • virurathore024
    Virendra Singh (@virurathore024) reported

    @Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    @Paytmcare It’s not my problem, what to do now??

  • vikram_wadhwani
    Vicky 🇮🇳 (@vikram_wadhwani) reported

    @Paytmcare @Paytm you have third class customer support. I have been repeatedly trying to get status on my ticket 500009441446,but all my efforts to reach you are in vain.Try to understand not every query can be solved through BOT,keep an option open for human interaction.

  • mabhijeet_
    Abhijeet singh (@mabhijeet_) reported

    @Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you

  • Prasun27
    Prasun Banerjee (@Prasun27) reported

    @Paytmcare @Paytm I have an automatic payment mandate for Netflix.. I would like to delete that .. but every single time it’s asking for sim verification and failed.. have tried everything but failed.. please help me to delete that automatic payment for me .. thx @UPI_NPCI

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

  • akarshitmahaja
    Akarshit Mahajan (@akarshitmahaja) reported

    @Paytm Sir I am not able to login with my mobile number as it's saying that to login after 30 day's from last failed login  Kindly resolve my problem at earliest so that I can login and use paytm service on mobile number ple dm me Thanks & Regards Akarshit Mahajan

  • Rohit_dalai1
    Rohit Dalai (@Rohit_dalai1) reported

    @Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare

  • sanjaynakhwan
    sanjay nakhwan (@sanjaynakhwan) reported

    @Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply

  • Dhruv_Patel09
    Dhruv Patel (@Dhruv_Patel09) reported

    @AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill

  • ashuxoxo
    Ash (@ashuxoxo) reported

    Hey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm

  • orpcyOnX
    chintuu (@orpcyOnX) reported

    @Paytmcare Thanks for your reply sahil, the issue is resolved just now. I deleted the Macrodroid App, then Paytm is working fine now

  • SatishPathakCSC
    Khoj Khabari (@SatishPathakCSC) reported

    @Paytmcare @PaytmMoney I need a customer care call for my issue about SIP. I have tried all option but could not be possible to connect please help about my SIP its a big amount

  • 15_manas
    Manas Kumar Agarwal (@15_manas) reported

    Paytm a big cheat company.Using paytm merchant service is the worst decision.Unnecessary charges are taken by them.First they assure no charges for device then they cut money automatically which we receive from our customer.That is our hard earned money.@Paytmcare @vijayshekhar

  • theden03
    Khair (@theden03) reported

    @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

  • filmy_fardeen
    Fardeen khan (@filmy_fardeen) reported

    @Paytmcare @Paytm I need help updating the PAN card linked to my Paytm account. The PAN currently associated with my account is not mine, and I want to update it with my correct PAN details. Please assist me with the process. Thank you.

  • ImSANTO39590187
    I,m SANTOSH (@ImSANTO39590187) reported

    @Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.

  • AvuxChemicals
    Avux Chemicals India🇮🇳 (@AvuxChemicals) reported

    @Paytm Don’t use the payment for @npclgrnoida electric meeter recharge payment because your payment debit but paytm and NPCl will give the credit next 3-4 days, they will use your money and you will struggle for credit & then chase to thier customer care !! It’s too poor service

  • Sheikhrehan234
    Shaikh Rehan (@Sheikhrehan234) reported

    3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare

  • MamataP1275
    SATS (@MamataP1275) reported

    @PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm

  • ZiledarVerma
    JD (@ZiledarVerma) reported

    @Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.

  • saisumanthd
    Sumanth (@saisumanthd) reported

    @Paytmcare hi, I mistakenly sent money to a wrong UPI using WesternUnion service. I have been trying to get in touch with your support team ever since and your service has been very poor. No one responds.

  • TheManTheMyth07
    The Man The Myth 07 (@TheManTheMyth07) reported

    @Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?

  • daraji_dhaval
    dhax007 sign 🧡 (@daraji_dhaval) reported

    Hi @Paytmcare , I'm not able to access my paytm payment bank account. can you please help me here? @Paytm @PaytmBank

  • ikayyumkhan786
    I.Kayyum.Abbasi (@ikayyumkhan786) reported

    @Paytmcare Do not buy metro tickets through Paytm barcode is not working and no one is helping

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare Please fast solve My problem Your account is under review

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update