Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (59%)
• Transactions (24%)
• Login (15%)
• Withdrawals (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, and Lucknow.

City	Problem Type	Report Time
Shillong	Mobile App	3 days ago
Pune	Withdrawals	13 days ago
Chhindwāra	Transactions	21 days ago
Noida	Transactions	1 month ago
Pānīpat	Login	1 month ago
New Delhi	Transactions	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashish agarwal (@Ashishagrawalsb) reported 6 minutes ago

  @Paytmcare @IndiGo6E It has been 4 days since my flight cancellation, but I still haven’t received my refund. The app says to contact the third party. Please check the status of my refund and help resolve this. I can provide booking details privately via DM. This as urgent

• 
  Rudra Patra (@RudraPa47903461) reported 7 minutes ago

  Its nearly 3 months but paytm business can't solve my sound box problem. Worst to very worst service by ever by a company. They only assure to solve your problem but can't solve the problem. @Paytm @PaytmBusiness @Paytmcare

• 
  Anurag Kushwaha (@ianuraagkush) reported 12 minutes ago

  @Paytmcare Also let me connect to customer service on call.

• 
  Saddam Khan (@SaddamK62419851) reported 14 minutes ago

  @PaytmBusiness @Paytm Please check my DM. I have already shared the requested details. My ₹20,200 is still on hold and I urgently need the funds. Please help resolve this as soon as possible.

• 
  Jiteshkumar (@Jiteshk24803760) reported 17 minutes ago

  Paytm for business login nhi ho reha h coustomer care m bhi 5 bar coll kar li fir bhi kyo response nhi mile reha h Mari Paytm for business login kar do bhot time sa problem ho reha h @Paytmcare @PaytmBusiness

• 
  Sayanton (@thesayanton) reported 22 minutes ago

  @Paytm @Paytmcare unable to pay my electricity bill due to an “Internal Criteria” error. I dont frequently recharge or pay bills i use Paytm only occasionally. If basic payments cant be relied upon, whats the point of using the platform? Please look into this.

• 
  godisgreat (@Pavankalya56718) reported 22 minutes ago

  @Paytmcare i have paid my postpaid bill through your customer support executive link after settlement still it is reflecting in my cibil .

• 
  pradeep (@pradeepdeepu077) reported 29 minutes ago

  @KotakBankLtd , what a scam bro you sell your credit card saying 3x rewards on flights using Unbox, then when you go buy a ticket its ******* 3 times costlier than any other app. What the hell is this ? @EaseMyTrip you are the fraud behind this. Bag-Del @Paytm 11k & urs 26k WTF

• 
  Plain MBBS 🩺 (@Streptococci98) reported 30 minutes ago

  @Paytmcare @kunalku04394536 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

• 
  Malhar Jivrajani (@SimplyMalhar) reported 39 minutes ago

  @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

• 
  ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported 39 minutes ago

  @Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.

• 
  Farvez Ali (@FarvezAli30140) reported 41 minutes ago

  Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

• 
  Yogesh Agrawal (@_kingyogesh) reported 45 minutes ago

  @Paytmcare i have raised issue regarding refund but still not processed in 7 days also your chat bot AI is useless. No update no reply. Pathetic ticket id - 2000012639648

• 
  Akhilesh Shukla (@Akhileshapt) reported 45 minutes ago

  @Paytm @Paytmcare no one representative take any responsibility for service 9934724200.

• 
  yash rathor (@yashrathor8) reported 46 minutes ago

  Worst service ever payment there is no support from never use payment @Paytm @Paytmcare

• 
  Satish Kumar (@SatishK11468) reported 48 minutes ago

  @Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm

• 
  Rahul Parmar (@rahulparmar1012) reported 49 minutes ago

  🚨 @flyspicejet @Paytm — Extremely poor support! A booking issue changed my travel date from 24 Aug to 31 Aug. I spent 2 hours trying to reach both companies with no proper help. Please change to 25 Aug or provide a full refund urgently.#SpiceJet #Paytm #CustomerService

• 
  Raj Kumar Chauhan (@RajKuma21332127) reported 52 minutes ago

  The service of paytm is very poor mera soundbocx 90 days se activate nahi ha but company is not responsibility jald hi paytm Inovelent ho jayegi it's my promise 7017998171 moradabad @Paytm

• 
  I'm Naman (@namanjain1116) reported 53 minutes ago

  @Paytmcare Ho please help with refund booking id is 27389162862

• 
  Tanmay Dixit 🧢 (@tanna_dxt) reported 54 minutes ago

  @Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.

• 
  Ashwini Kumar 🇮🇳 (@techguruashwin) reported 55 minutes ago

  @Paytmcare Received the refund yesterday thnx for help

• 
  Mr Wanderer (@Wanderer14Mr) reported 55 minutes ago

  @Paytm Need some help. Not able to contact Customer care..

• 
  Vinayak Naik (@vinayaksn) reported 56 minutes ago

  @Paytmcare I found the issue. When I uninstalled PCAPdroid, Paytm app started working. Actually, you should not have tagged PCAPdroid malicious. Its an app from Play Store. If Paytm uses HTTPS, a packet capture does not reveal anything. Hope your don't flag it anymore.

• 
  StriKeR (@MassStrikeR) reported 58 minutes ago

  @Paytmcare Ticket has been raised with Valorant support there is no response even after 1 day has passed. Now what should user do ? User's money is on edge not Paytm or Valorant.

• 
  Deepak (@deepakg72) reported 58 minutes ago

  @Paytmcare @Airtel_Presence @airtelindia Unable to add my airtel black connection on any payments app. Why is it? Whatever number i try be it customer ID or phone number, it shows not found.

• 
  Paytm Care (@Paytmcare) reported 59 minutes ago

  @Vishvjeet__01 @Paytm Hi Vishvjeet, I’ve noted your concern regarding the Paytm account login issue. I’m checking the details and will get back to you with an update shortly. Please stay connected for any further assistance.

• 
  Prashant Bhandari (@pbhanda) reported 1 hour ago

  @shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days

• 
  Santosh Kumar (@santoshkumar641) reported 1 hour ago

  @Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest

• 
  GANESH TIMES (@GaneshkanthS) reported 1 hour ago

  I keep asking clear questions, but you have no valid answers! ​Why is confidential customer data not safe with Paytm? Answer the public! ​@Paytm @Paytmcare @PaytmBusiness

• 
  StriKeR (@MassStrikeR) reported 1 hour ago

  Everyone do not make a purchase of Valorant Points Voucher from @Paytm since currently experiencing very bad service they will just simply ask you to contact Valorant they won't help. @Paytmcare . @VALORANT is also not helping their support replying after 2 days. #customerservice