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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Agra Mobile App 10 days ago
Chhindwāra Mobile App 17 days ago
Jaipur Mobile App 20 days ago
New Delhi Mobile App 25 days ago
Yamunānagar Website 27 days ago
Mumbai Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • h_chaavan
    Hrishikesh Chaavan 🏹 (@h_chaavan) reported

    @Paytmcare @vijayshekhar your customer care is third class

  • JajuSomesh
    Somesh Jaju (@JajuSomesh) reported

    @Paytmcare @Paytmcare My Paytm Business settlement from 30 May is on temporary hold. No response from support yet. Please help resolve this issue. #PaytmBusiness

  • ridersakthii
    𝙎𝙖𝙠𝙩𝙝𝙞🥀 (@ridersakthii) reported

    @saurabh_tatu @Paytmcare Same problem 😪

  • Soja_vro
    nickkk.base.eth (@Soja_vro) reported

    . @Paytmcare I am unable to make payment through my paytm upi. is it down?

  • AqibKhalid5
    Aqib Khalid (@AqibKhalid5) reported

    @Paytmcare It's frustrating me now Your support is so bad I can't explain I'm waiting for 16 days now.

  • iamB_Chandel
    Bhavesh chandel (Advocate) (@iamB_Chandel) reported

    @PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService

  • VijyendrIngalgi
    ವಿಜಯೇಂದ್ರ 𝕏 ಇಂಗಳಗಿ (@VijyendrIngalgi) reported

    Hey @Paytm from day 1 to till now I was trusted and using Paytm but you really disappointed me with your service, i can't able to find wallet where it was having some amount and i can't even able to contact the customer support, the chat bot is not helping at all @Paytmcare

  • kasnia_Ajay30
    Ajay Kumar (@kasnia_Ajay30) reported

    @Paytmcare Is it your service? Worst mistake that for booking a air ticket I used Paytm. For just one GST invoice, how may times I have to raise a help ticket...@PaytmCheckin @vijayshekhar

  • atyantyadav2109
    atyantyadav (@atyantyadav2109) reported

    My Paytm account has been blocked for a week and there's still no resolution. All my work depends on Paytm — @PaytmCare please help.

  • samratghosh54
    Samrat Ghosh⚓️(65/100) (@samratghosh54) reported

    @Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @IndiGo6E @Paytmcare Indigo is asking to contact Paytm for a refund. @Paytmcare please help me to connect with your customer care executive Via Call.

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.

  • nilavarasan_v
    Nilavarasan V (@nilavarasan_v) reported

    @Paytmcare I have also shared further details, HDFC confirmation on incorrect MCC and case id created within Paytm care for this issue 5 days ago. Looking forward to your positive response.

  • iam_av9
    Abhinav shukla (@iam_av9) reported

    @MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.

  • guptapulkit625
    Pulkit_625 (@guptapulkit625) reported

    @Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar

  • kryfor
    ankur sandhu (@kryfor) reported

    @Paytmcare @PaytmBank Unable to access my Paytm Payments Bank balance. Registered number is not being recognized even though it was working earlier. Already emailed Grievance Officer and Nodal Officer but no response yet. Please resolve this urgently.

  • sunilbxnoi
    CJP_2029 (@sunilbxnoi) reported

    @PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.

  • Pavannaidu457
    PAVAN NAIDU (@Pavannaidu457) reported

    @Paytm Please address the following Paytm app issues: lag, lack of dark mode, UI glitches, slow scanner on Android, and overall performance improvements.

  • Sati4284
    Satish M (@Sati4284) reported

    Hi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.

  • themusicaldude
    Prateek Bajpai (@themusicaldude) reported

    @Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?

  • Raghav_545
    Raghav sharma (@Raghav_545) reported

    @Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.

  • RainaRa49346818
    Sk Ranjiith (@RainaRa49346818) reported

    @Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm

  • pavankarthik_99
    PAVANKARTHIK (@pavankarthik_99) reported

    @Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.

  • ANANDRAJVISHAL
    ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported

    @Paytm can I request to help out

  • dbbanerjee1
    Dr. Dipabrata Banerjee (@dbbanerjee1) reported

    @mramitagarwal @Paytmcare A #Fraud #scam company plays with customer #goldcoin

  • Geeky_Sindhi
    Piyush K (@Geeky_Sindhi) reported

    @NPCI_NPCI UPI doesn't work with Nepali e-sewa bank QR code, Gpay throws an error but @Paytmcare stupidly considers the mob. no. info captured in the QR to be an indian number instead and facilitates sending ₹ to that number. I, out of habit and in a hurry, ended up losing money

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..

  • ShauryaPathani4
    Shaurya Pathania (@ShauryaPathani4) reported

    @Paytmcare @Paytmcare you don't see my tweets and my DMs. Pathetic customer service.

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    Worst service ever experienced no one tried to contact me till now @Paytmcare @Paytm