Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/12/2026 23:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MRGILL1993 Gagan Gill (@MRGILL1993) reported

    @Paytm Pathetic service by paytm A paytm guy installed soundbox aprox 2 months ago which is still not activated yet ,called that guy he said i cant help as i am no more with paytm

  • ReyanshThakur13 Raju thakur (@ReyanshThakur13) reported

    @Paytm my Paytm account is not working I do every possible way but I didn’t get solution of this I got a mail from Paytm to mail from bank after that my account is open but it’s not working plz give a solution to me

  • just_manvendra Manvendra Kumar (@just_manvendra) reported

    @Paytm Hii I have requested many times in the support chat to close my Paytm Postpaid It's been 2 months and I haven't yet gotten any support. Please someone help me out. @Paytm @vijayshekhar

  • manohardeep99 manohar singh (@manohardeep99) reported

    @Paytmcare Sorry to say that when iam going to calling all ways not connecting postpaid department and at the same time when the team was calling not giveing proper replies like they are just compliteing thay tasks. They are not clearing costumers problems nd not only paytm post paid

  • akshaya_222 Akshaya (@akshaya_222) reported

    Worst customer service Customer helpline @Paytmcare @PaytmMoney @Paytm

  • PrasadDhoon Lucky (@PrasadDhoon) reported

    @Paytmcare when Paytm accepting new customer

  • akshayakey HotBuy.eth  (@akshayakey) reported

    @Paytmcare @Paytm so you guys provided me with a FastTag on same number on which i had a car registered for Fastag earlier. Now you blacklisted it saying one PayTm one FastTag. But then, remove it from your database so i can buy a new FastTag on that car number? #customer

  • shiva071993 The fifth umpire (@shiva071993) reported

    @ynr0007 @Paytmcare @Paytm For me also same error coming

  • jitenderpatwal Jitender S Patwal (@jitenderpatwal) reported

    @Paytmcare raised a ticket with id 3245915478 for a payment issue from my wallet. It's been more than 8 hrs, but got on resolution. Pls take action urgently as it's a big amount. #Paytm

  • Hrshal_007 We_Pacifist_Hitman (@Hrshal_007) reported

    @Paytm @Paytmcare this is very unethical business what you guys are practicing. Why do you guys don't have anybody from the postpaid team whom I can speak with and get my issues resolved

  • manohardeep99 manohar singh (@manohardeep99) reported

    @Paytm Sorry to say that but app is good and nice but that team is not working properly especially postpaid team and paytm payment Bank department ..

  • katuva6 Lucifer (@katuva6) reported

    @PhonePeSupport I have sent all the details you want.And you guys are escaping.. This happened once i purchased Tinder gold Subscription through @Paytm and there service was really good and they give me new code. I have contacted with tinder customer support. They have yold that

  • ImVipVipSingh Vipin Singh🇮🇳 (@ImVipVipSingh) reported

    @Paytmcare from Dec 1, I'm suffering from this postpaid problem, no option to deactivate it, no option to talk with customer service support,only chat box is available with no response in 3 days. @elonmusk please buy @Paytm so that it will work properly with customer satisfaction.

  • Naveen98831631 Naveen (@Naveen98831631) reported

    Hi my paytm block for login perpose but already 17 days runing but still not unblock my paytm your reply is everytime we are working please wait 24 hours when your 24 hours complete and when my account unblock please tell me i am really fed up @Paytmcare @paytmbankcare

  • CoelhoSunil Sunil Coelho (@CoelhoSunil) reported

    @Paytmcare To update my email, why did you send me 2 different OTPs @ 3.24pm today? Your IVR is a pain & there is no provision to speak to someone. It's a Merry-Go-Round IVR till the caller gets frustrated & gives up. You have discontinued Email support? My email has been updated

  • nocontxtdevvv perambdur chinnaswami muttuswami venugopal iyer (@nocontxtdevvv) reported

    @Paytmcare waiting for a response. The ticket issue still needs to be solved.

  • Arbaz5Kazi Kazi Arbaz (@Arbaz5Kazi) reported

    dear @Paytm @Paytmcare i used paytm more than 5 year, but now company doesn't allow me to use paytm postpaid service , i just want to use it for increase my cibil score.@vijayshekhar

  • jitenderpatwal Jitender S Patwal (@jitenderpatwal) reported

    @Paytm raised a ticket with id 3245915478 for a payment issue from my wallet. It's been more than 8 hrs, but got on resolution. Pls take action urgently as it's a big amount. #Paytm

  • _dipak_555 Dipak Jadhao (@_dipak_555) reported

    @Paytmcare There is no solution I had already shared my details didn't take any action dues paid 2nd July as of now it not cleared shows due amount and also impact on my cibil score...Paytm customer care for Paytm postpaid no option to connect

  • Akshai27 Akshai (@Akshai27) reported

    @Paytmcare @SBICard_Connect I'm applied for Paytm SBI credit card and its got approved in the same day (17th Nov). Customer care executive contacted me through phone and give me document pickup date and time. But till now no one contacted me to collect my documents.

  • Mikemelly6 Mike melly (@Mikemelly6) reported

    @SaiKiranpdt @Paytmcare @Paytm PHIXCYBER on INSTAGRAM can help you get it fixed okay

  • venkat39776244 Venkat Rao M (@venkat39776244) reported

    @Paytmcare Dear Customer Your Paytm Account will block Within 24Hrs Due to incomplete K¥C. To update Kindly Contact Helpline:- 6295950273. Regards PAYTM TEAM

  • GoswamiDeba89 debajyoti goswami (@GoswamiDeba89) reported

    @Paytm @Paytmcare @PaytmMoney unable to make investments though my account is investment ready and kyc updated for mf. Please do the needful ASAP. Disgusting customer service from Paytm.. no reply from your side.

  • murtuzaB7 FPX.lwx (@murtuzaB7) reported

    @CRED_support Your support system is slow, should have used @Paytm @Paytmcare for quick payment.

  • realjaatup सचिन चौधरी(टीम बजाते रहो) (@realjaatup) reported

    @Paytmcare Even not had a customer care number where customer can ask for resolutions

  • SohailA07434317 Sohail Anwar (@SohailA07434317) reported

    @Paytmcare @Paytm I am using paytm before one year as of now i m unable to login my paytm account in my new device as my old phone got damaged. It shows to enter voter id card no.for verification but remember i never submit voter id during account opening first time.

  • jitenderpatwal Jitender S Patwal (@jitenderpatwal) reported

    @Paytmcare raised a ticket with id 3245915478 for a payment issue from my wallet. It's been more than 8 hrs, but got on resolution. Pls take action urgently as it's a big amount. #Paytm

  • aman_watts_ Aman (@aman_watts_) reported

    @Paytmcare @RBI Paytm has blocked my account out of nowhere today. They are holding more than 70k plus of my money and giving no answer. Neither i am allowed to call on support from blocked account number. Please help me get my money back from this PAYTM SCAM

  • aksingh55292954 aksingh (@aksingh55292954) reported

    @Paytm @Paytmcare @vijayshekhar Please Unblock My Paytm Account , I Request to you , your customer care services are very poor and worst. My Paytm mobile number is 7891458101.

  • vishalganti vishal (@vishalganti) reported

    @Paytmcare I have replied to you again. The details you have given are insufficient and incomplete. so please pick up the phone and call me to resolve the issue. @Paytm @vijayshekhar