Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/25/2025 16:50

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Jatin35211539 Jatin (@Jatin35211539) reported

    @Paytmcare Kindly help

  • ShadSiddiqi Shad Ullaha Siddiqi (@ShadSiddiqi) reported

    @Paytm Paytm please Unblock my account..18000rs is holding my account why you guys doing this ****..

  • khatrishivraj SHIVRAJ KHATRI (@khatrishivraj) reported

    @Paytmcare what kind of system u r having. Already i am having one complaint of Rs. 500 from icici which i paid through your app only n now today again 2845 deducted from my card n again same issue. Money deducted bt no service from IRctc now. N u have only 1 line tht we r acting

  • RajuRahulP05 Rahul Raju (@RajuRahulP05) reported

    @Paytm @Paytmcare I need help in getting information about linked number to my aadhar card.. As I am unable to complete my kyc because my aadhar is being used by someone else.

  • mahendra8528 Mahendra Sagathiya (@mahendra8528) reported

    @Paytm Beware from paytm wrongly deduct mony by wrong operator selection and nobody understand our issue everybody asking details and out from matter not interested to solve issue only want to robe money

  • ekvirus_ Sanket Patel (@ekvirus_) reported

    @Paytmcare Help them who really needs. I am ok with it. I dont need any help.

  • PriyankaTenkale Priyanka Tenkale (@PriyankaTenkale) reported

    @Paytmcare can you please help me for my refund... I have already shared details on personal message.. kindly check

  • Raahultanna Rahul Tanna (@Raahultanna) reported

    @VasuVachhani4 @Paytmcare @Paytmcare This is your responsibility to answer your customers and solve their problems.

  • mahendra8528 Mahendra Sagathiya (@mahendra8528) reported

    @Paytm Beware from paytm wrongly deduct mony by wrong operator selection and nobody understand our issue everybody asking details and out from matter not interested to solve issue only want to robe money

  • nalingoel0603 nalin goel (@nalingoel0603) reported

    @Paytm Thief... will shut down soon... due to its fake travel bookings... does not refund money even after more than a month..!!

  • BadModern नेहा (@BadModern) reported

    I have a Most asked question for you paytm If someone orders something from paytm and it's non-cancellable and the customer dont want that product what will happen if he refuses delivery then can you refund him or not ??? @Paytmcare @paytmmallcare

  • Shakesagwan Shahrukh Agwan (@Shakesagwan) reported

    @Paytm Dear Paytm.... don't know why Paytm postpaid service is not available now

  • drjaymehta Dr Jay Mehta (@drjaymehta) reported

    @Paytmcare trying to contact you since 2 days, no one at customer care and the message doesn’t work... is there a way to sort out the missed payments from the bank ...?

  • ratnasagar2000 Ratna Sagar Agrawal (@ratnasagar2000) reported

    @somyagupta217 @Paytm Have faced similar issues with paytm in the past and have totally stopped using paytm

  • bedanta_dr Dr Bedanta deka (Bsc Agri, MBA, DHMS) (@bedanta_dr) reported

    @Paytm @Paytmcare @HDFCBank_Cares Today while paying LIC premium of Rs 5958.10 through HDFC netbanking via Paytm, money got deducted from HDFC but still LIC is not credited. Txn got failed but money nt refunded yet. Plz help

  • abhirajsi Abhiraj Singh (@abhirajsi) reported

    @Paytm Doesnt care about the customers. Doesnt care about its peoples trust. Customer care is ****. Didnt refund money several times. Stop using this app.

  • DuttaHritwik Hritwik Dutta (@DuttaHritwik) reported

    @Paytm Our all movie hall is closed right now in my city. So I don't to book movie ticket for getting the " SITTER" sticker in the game. Please help me to complete the game with this sticker. Thank u.

  • Shubham48993796 Shubham (@Shubham48993796) reported

    @Priyanshu908 @Paytmcare I m also facing same problem @Paytmcare

  • MTajdeed Mahe Tajdeed (@MTajdeed) reported

    Pathetic customer service as well as data protection of @Paytmcare Not having sincere and educated customer care team, even @Paytmcare not having any official email id as per their customer care executive. If u guys r unable to protect your client's privacy than shut down ur shop

  • VISHNUM60547803 VISHNU Meena (@VISHNUM60547803) reported

    Please help @PaytmBank @Paytm

  • Kajal69659493 Kajal (@Kajal69659493) reported

    @Paytmcare @Roohi1D Hy Paytm my account is blocked pls help me by unblock my account pls check my inbox.....

  • dhruvkotru Dhruv Kotru (@dhruvkotru) reported from New Delhi, National Capital Territory of Delhi

    @Paytmcare Thanks @Paytmcare awaiting to fix my issue. 🙏

  • MrHacke68621561 Mr Hacker (@MrHacke68621561) reported

    @Paytmcare Worst service.

  • AmitSin23874700 Amit Sinha (@AmitSin23874700) reported

    @Paytmcare Almost 15 days have passed and i am struggling to get the refund. Simply pathetic service by PAYTM team . Delaying process & asking more 7 days is a fraudulent act by PAYTM team . Complain Ticket No - 186920920.

  • Eshwarb1993 Urz_Eshwar (@Eshwarb1993) reported

    @Paytm @PaytmBusiness @vijayshekhar was not using Paytm card machine and requested for cancellation and the machine was collected from my end but amount get deducted every month and every time I call customer service they reply with u will get a call from our representative sol ?

  • Shauryaagrawal3 Shaurya agrawal (@Shauryaagrawal3) reported

    @Paytmcare The booking id is 10388349334 Had a word with your customer support 18 times since last 25 days but still issue not resolved. @Paytm @Paytmcare pathetic service, please check this and make the refund asap.

  • Dulceoloraura Splendora (@Dulceoloraura) reported

    Hi, can anybody please direct me to the escalation point on being harrassed by #PaytmCricketLeague I was to receive refund from a merchant which @Paytmcare says has been given to me as voucher. Which is a lie. Please help 🙏 @PaytmCybercell

  • PRITAMDE13 PRITAM DE (@PRITAMDE13) reported

    I have tweeted for my paytm payments bank problem before and you tell me to reply you through dm i have replied but till i donot get any reply from your team.Please help me.@Paytmcare @PaytmBank

  • Rahul_arya26 Rahul Kumar (@Rahul_arya26) reported

    @Paytmcare @JhaApil @vikasjha228 They are cheater.. my fast tag balance got deducted automatically now they are saying it will take 20 days to get my amount.. worst service n worst company they r making people fool..

  • Dulceoloraura Splendora (@Dulceoloraura) reported

    Hi, can anybody please direct me to the right escalation point on being harrassed by @Paytmcare. I was to receive refund from a merchant which @Paytmcare claims has been given to me as gift voucher. Which is a lie. @PaytmCybercell please help 🙏