Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Transactions (25%)
• Login (14%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

City	Problem Type	Report Time
Kolkata	Withdrawals	7 days ago
Cochin	Transactions	11 days ago
Shillong	Mobile App	17 days ago
Pune	Withdrawals	27 days ago
Chhindwāra	Transactions	1 month ago
Noida	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhishek Kumar Singh (@abh1kr) reported 4 minutes ago

  @Paytmcare error- ! Payment could not be completed Please try with lower amount or different payment source. Transaction limits will revise as you continue using Paytm Apply Another Offer Retry payment Transaction is under 1k.

• 
  Farvez Ali (@FarvezAli30140) reported 9 minutes ago

  Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

• 
  Jitendra Kumar (@Jitendrbmp) reported 10 minutes ago

  @Paytm @Paytmcare @PaytmMerchants My paytm merchant account nd sound box not working properly, i tried many times but still not closed my account, very poor service provide by paytm

• 
  Ashutosh Rautela (@Ashutosh_GPRO) reported 12 minutes ago

  @Paytmcare @flyspicejet @MoCA_GoI Please help. I have sent you the details in private message.

• 
  Lalit (@iamlalit19) reported 12 minutes ago

  @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

• 
  shajad ali (@shajada65894051) reported 13 minutes ago

  @Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet

• 
  Ashutosh Rautela (@Ashutosh_GPRO) reported 15 minutes ago

  @Paytmcare Hi. Sharing the order Id here. 27438635715 PNR: GBTGXP Please help in getting my refund back. @flyspicejet Is shameless. Not picking up calls and not responding to emails

• 
  Apratim Raj (@apratim100000) reported 15 minutes ago

  @flyspicejet @Paytmcare @Paytm please update on this booking reference: 27438149596 and PNR: XCBMVC Refund has not been settled from Paytm side. SpiceJet has initiated the refund. Please check and update the ETA when I will get my flight refund. As it is past 10 working days.

• 
  Vaibhav Garg (@vaibhavthegarg) reported 15 minutes ago

  @Paytm @Paytmcare pathetic customer service. My money is deducted & your Paytm page nt openg IRCTC page so that I can Book my ticket. No response till yet. Also no option for customer service. Only automated reply @vijayshekhar pls stop cheating ppl everytime. Improve service

• 
  Wasim (@wasim_sayy) reported 18 minutes ago

  Option 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3

• 
  j (@RiderKm199) reported 18 minutes ago

  @Paytmcare Just had a word with with spicejet customer support , they have processed refund from thier side but i have not received refund. Kindly refund my money Order ID-27468145687 PNR - XJSBPX @Paytmcare @vijayshekhar

• 
  Sayanton (@thesayanton) reported 19 minutes ago

  @Paytmcare You didn’t resolve my issue. I closed my account because you failed to resolve it.

• 
  Prashant Bhandari (@pbhanda) reported 20 minutes ago

  @shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days

• 
  VISIONARY DEV🌟 (@visionaryo75157) reported 23 minutes ago

  @Paytmcare @SwapnilDhwani I am also having same issue with paytm gold

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 25 minutes ago

  Since 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,

• 
  Harry putter (@Harryputteronly) reported 27 minutes ago

  Paytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm

• 
  Adil Faizi (@adeel9026) reported 28 minutes ago

  @Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for

• 
  Ashu Smarth (@smarthchand) reported 40 minutes ago

  @PaytmCheckin @Paytmcare no dedicated support desk, no customer care number. Only option is to raise a ticket that is still unresolved, got no confirmation on booked ticket been 12 hrs now the airline says its a group ticket by agency. This is totally a fraud.

• 
  Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reported 40 minutes ago

  Hey @flyspicejet @Paytmcare do u have intent to resolve the problem and give my refund.. it's almost 20 days gone still I didn't received my Refund for which flight has been cancelled by Spicejet and booked from Paytm Apo. PNR NGNL3N @MoCA_GoI Hope u r taking note & get involved.

• 
  Atul Handa (@dratulhanda) reported 44 minutes ago

  @Paytmcare I am unable to access PayTM for the past few days. I raised a complaint video ticket number 200012721774 on 24 August, yet the issue still persists. This is to escalate the issue.

• 
  Anurag Kushwaha (@ianuraagkush) reported 46 minutes ago

  @Paytmcare Also let me connect to customer service on call.

• 
  Vaibhav Garg (@vaibhavthegarg) reported 53 minutes ago

  @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

• 
  furqan ahmad (@FurqanFahmad) reported 56 minutes ago

  @Paytmcare @Paytm Neither you are giving any working customer care number nor your resolving the issue.if you want that I stopped using both buisness and personal paytm then it is fine.

• 
  Satish Kumar (@SatishK11468) reported 56 minutes ago

  @Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm

• 
  ಅಭಿಷೇಕ್ Abhishek (@Abhishekf1) reported 56 minutes ago

  @Paytm @Paytmcare My payment is pending since 24 hours. Kindly DM me to resolve this. Your customer service is not responding other than standard AI generated replies

• 
  Adil Faizi (@adeel9026) reported 57 minutes ago

  @Paytmcare 2. False Information: Your support executive explicitly lied under Ticket ID: 200012727553 by stating only a "Gold Voucher" existed, which the screenshots clearly prove.

• 
  StriKeR (@MassStrikeR) reported 58 minutes ago

  @Paytmcare Ticket has been raised with Valorant support there is no response even after 1 day has passed. Now what should user do ? User's money is on edge not Paytm or Valorant.

• 
  Rohitha (@PolkEvent1886) reported 60 minutes ago

  @Paytm @Paytmcare Hello paytm, I booked flights for today (August 28th 7:40PM). Once the tickets are confirmed, the date of departure changed to next Friday (Sept 4th, 7:40PM). Customer care is of no help. Either allow us to modify or cancel the booking free of charge. URGENT!

• 
  ANDLIB SAIF (@asaif9) reported 1 hour ago

  @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

• 
  xivviiiv (@KusumBatra) reported 1 hour ago

  @Paytm Its' been a week. My issue has not been resolved. Only automated replies.