Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Mobile App | 3 days ago |
|
Jaipur
|
Mobile App | 6 days ago |
|
New Delhi
|
Mobile App | 12 days ago |
|
Yamunānagar
|
Website | 14 days ago |
|
Mumbai
|
Website | 20 days ago |
|
Greater Noida
|
Mobile App | 20 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Raghav (@VijayRaghv) reported@Paytmcare excuse me sir I’m still on hold from past 4 days why is the system so ridiculously slow airlines has sent an email clearly that refund has been released it’s you guys that should refund me still waiting for a call and the refund @Paytm @PaytmTravelCare
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Vivek Kumar 𝕏 (@Hey_viku) reportedThere should be some support mail or twitter handle DM should respond to query, Since 1 week i am trying to contact you guys. It looks I have to report to National helpline consumer or RBI @Paytm @Paytmcare @PaytmBank
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Vijay Raghav (@VijayRaghv) reported@Paytmcare It’s been 4 days since I raised a refund complaint and your customer care has done absolutely nothing except test my patience. Airlines have already confirmed the refund initiation, yet Paytm continues to delay the process with no proper human support
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v anand (@vevanand) reported@Paytmcare Still waiting for your response. Not able to login.
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Khoj Khabari (@SatishPathakCSC) reported@Paytmcare i Just want to Restart my Sip in Paytm.Please help about it
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Desi Blab (@desiblab) reported@Paytmcare My number got blocked all of a sudden. Can you help?
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I_@m_Indi@n🇮🇳 (@I_am_Indian91) reported@Paytm Hello @Paytmcare, I am facing an issue while opening the Paytm app. It shows the warning: “[00000] Device environment is not correct.” My device is not rooted and I am unable to use Paytm services because of this error. I have already tried clearing cache/data, restarting the pho
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AVANINDRA SINGH (@avanindra_sigh) reported@Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.
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Atharva Kulkarni (@AtharvaKulkrni) reported@Paytmcare @Paytm didn't get any update regarding my issue . What's your email for customer support?
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.
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✨ Simran_SidHeart 💙 (@RealSidh1212) reported@Paytm Why is my mobile no bearing blocked from accessing paytm.I have not done any transaction suspicious.I have been using Paytm for many days and if this happens to me it is quite frustrating.Solve the issue quickly and I have messaged to paytm cares but no reply. @Paytmcare
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Ankush Kumar vashishtha (@Ankush_7060) reportedHi @Paytmcare @Paytm, I am unable to login to my account. It shows an "Account Blocked" alert. This is urgent as my daily transactions are stuck. Please review and unblock it immediately. Mobile number - 7678695091
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Abhishek Dey (@AbhishekDe93154) reported@Paytmcare @Paytmcare @Paytm please resolve my problem, I am facing much issues. Please try to understand the problem.
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Akshat Shrivastava (@AkshatS33714506) reported@Paytmcare my upi is not working
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar My mobile number has been blocked from accessing Paytm, showing an “Access Denied” message during login. I’ve already raised a support ticket for 200011654211 but haven’t received any reply yet. Please share the reason and resolve this issue ASAP.
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Rupák Sìngh (@rajputrupak1) reportedI am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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Shubham Sharma (@ShubhirajSharma) reportedDear @Paytm , my no. has been blocked for using your UPI service without any prior info. I m not able to connect to you customer care even. What should I do ? Should I move to other payment platform pr what ???
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GKd (@gauravuhb01) reportedDear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @indusi
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Palnadu Sanik (@ImranKh62614300) reported@saiholicc Beard ki color veydaniki money leva @ysjagan Hai @Paytm please 🙏🏻 help
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SumitKanojiya_Official (@SumitKanojiyaX) reported@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia
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Rohan jetly (@RohanJetlye) reported@Paytmcare Before offer page only showed FLAT ₹50 cashback with Paytm UPI above ₹100 No mention of any 60day restriction After payment, support called it a voucher, then changed the reason to not eligible. Contradictory explanations hidden conditions are unfair to users. @Paytm @Paytmcare
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Chandan Yadav (@M_chandan_yadav) reportedMy Paytm account has been blocked. I have reached out for assistance previously as well, but I still haven't received a response. What abysmal service! @Paytm @Paytmcare
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Kautilya (@phsenag) reported@Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw
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Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported@Paytmcare @KatDev Check DM. Error still persists.
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Suresh rao (@tsukumar04) reportedHi all, @Paytm app in android phone blocking me from payments citing accessibility to some apps and not able to pay. Tried all options as per net, and as per their bot but same issue. Anyone facing similar issue? Please recommend good UPI app if I decide to change. Thanks
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Kunal (@kunal_cs) reported@Paytmcare They resolved the issue citing some other cashback offer for a transaction made on 07/05/2026. This is not what my issue pertained to. The complaint raised was regarding the Flipkart transaction I had made on 08/05/2026 with UPI reference number 302178464736.
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Suryansh Gupta (@Goldyflake) reported@Paytm @Paytmcare Unable to complete my KYC and your support team has been of no help at all. No resolution, no guidance, just left on my own. Absolutely terrible customer support experience.
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bits of threads (@bits_threads) reported@Paytmcare I DM extra debited detail , wanted to credit back ASAP ITS THE MATTER OF 14-3-26 , Becoz the problem with u guys I already shifted to another app ..not realiabel seriously
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Rohan jetly (@RohanJetlye) reportedNo proper resolution since 2 days. First cashback became voucher, then hidden eligibility condition appeared later. Is this support or just fooling customers? Screenshots already shared. @Paytm @Paytmcare