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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 60% Mobile App (60%)
  • 20% Transactions (20%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 12 days ago
Pānīpat Login 12 days ago
New Delhi Transactions 12 days ago
Chhindwāra Transactions 12 days ago
Bengaluru Mobile App 12 days ago
Sūrat Mobile App 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • GSC1971
    Gyanendra Singh (@GSC1971) reported

    @Paytmcare I am unable to login in paytm. Paytm unable to send OTP on my registered number. I am in 5G network area.

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @Paytmcare Can you please help

  • vediya_shil
    Shil Vediya (@vediya_shil) reported

    Is Paytm Down @Paytm ? Unable to pay anyone right now #paytmdown

  • RohitKirar66329
    Rohit Kirar (@RohitKirar66329) reported

    Yesterday my friend deposit money in my account 60000 but it is not credited in my account I am very disappointed by your service please check it I am share you all images of avidence and bank statement please help me @Paytm

  • kushal8609
    kushal das (@kushal8609) reported

    @Paytmcare Still problem not resolved.

  • urstrulysanni
    Urstrulysanni 🩷 (@urstrulysanni) reported

    Worst service @Paytm

  • dilseunique
    Dil Se Unique ❤️🔥 (@dilseunique) reported

    Sir, I ordered a Paytm Soundbox, but the delivery partner delivered it to someone else and the order shows delivered. Please help resolve this issue. Note:- Paytm very bad service 🥲 Order I'd :- 27372240996 @Paytmcare @Paytm

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare You are losing customers because of this mistake in the code. People are earning money by posting fake videos of how to solve the malicious app error. Hire better developers!

  • sunilp3007
    Sunil Pandey (@sunilp3007) reported

    @Paytm UPI is down for the last two hrs? No payment is going thru.

  • delphspet
    Bébé Crow (@delphspet) reported

    @Paytm @Paytmcare could you please look in to this 'phone not supported' error? I have been trying to login from many dayss!!! I have tried reinstalling it. I have raised ticket twice, nada. They all are giving same repeated ans, try another device. I ain't gonna buy new phone!

  • shubhagrawal205
    Shubh (@shubhagrawal205) reported

    @PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)

  • BilalSaqibi
    بلال رضا (@BilalSaqibi) reported

    I’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.

  • bishtvicky2005
    Vicky (@bishtvicky2005) reported

    Purchased a Google Play Redeem Code worth Rs 427 when I tried to redeem it it came out to be already redeemed. I contacted your support through chat which promised me a replacement after this, a refund was promised but I received nothing. Order ID: 27413684132 @Paytm @Paytmcare

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytmcare such a worst service for flight booking. As flight cancelled on 3rd Aug by airlines and credit issued on same day by airlines still my refund pending. This AI powered chat sucksNo real updates from 3 days. I need my refund to be processed. PNR-PBY83P,NEW PNR-XIG24K

  • yt_star_yash
    yt star yash (@yt_star_yash) reported

    @Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .

  • bhagavanraghave
    Raghavendra Jalluri (@bhagavanraghave) reported

    @Paytmcare Paytm is a platform I have used to do the bus booking . Also confirmed with the message proofs and even call recording that I have from operator on the bus cancellation, so Paytm should be responsible to issue the refund to the customer and go in legal way against the operator

  • winner_platinum
    Mohan Bhog (@winner_platinum) reported

    @Paytm @Paytmcare @PaytmBank I have money in my Paytm Wallet , what is the claim procedure now since your bank is closing down ? Please explain to me the claim procedure.

  • PramodM54521118
    Pramod Maurya (@PramodM54521118) reported

    & when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.

  • KaranKasat
    Karan Kasat (@KaranKasat) reported

    @Paytmcare Hi Team, I just had a discussion with your team member and I requested them to provide details some old transactions related with Oct, 2019 due to an ongoing litigation. He said he will check internally and come back to it. Request here a quick support.

  • IJohari46498
    I C johari (@IJohari46498) reported

    @Paytmcare Really So poor service please check your Inbox I'm sending private message sending all detail final option I'm going on police or Coust

  • IJohari46498
    I C johari (@IJohari46498) reported

    @Paytmcare it's really so poor service I think better option going on court

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare There are some options in the paytm for business app that don't work; I lodged a complaint about them, but there hasn't been a solution yet. Wait more than 7 days . Still not solved What is the issue ?

  • I_DailyNews
    Illustrated Daily News (@I_DailyNews) reported

    @PaytmCheckin has simply abandoned no customer care number only non responsive bots. NEVER BOOK A FLIGHT TICKET VIA @Paytm

  • DrAbhishek_Ind
    Dr Abhishek (UR) (@DrAbhishek_Ind) reported

    @bhattpushkar @Paytmcare Thank god i thought only i am having some problem .

  • VinodRadheshyam
    Vinod Radheshyam Singh (@VinodRadheshyam) reported

    @Paytmcare Hopeless paytm service My self unable 2 login desktop cheating 2 Customers

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytm @Paytmcare ur silence is testimony to the alleged wrongdoing & fraud by charging extra to small biz in name of QR code. U hv been silent since 2months on-if QR code for receivng paymnts is free service why club it with soundbox? @RBI pls take action against PAYTM.

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    @Paytmcare No body is replying after reminding the suggestion given by customer support and today is last date of paying my emi @Paytmcare @Paytm

  • ap_epdcl
    Eastern Power Distribution Company of AP Limited (@ap_epdcl) reported

    @jsurendra26 @Paytmcare @Paytm Thankyou for reaching us! kindly note that broken transaction will be updated within 3 working days. If the issue persists, a full refund will be processed to your account within seven bank working days. For further assistance call us at 1912. We appreciate your understanding.

  • Apparkhandelwal
    Appar khandelwal (@Apparkhandelwal) reported

    @Paytmcare @Paytm ticket not resolving its been more than 48 hrs Ticket id - 200012533196 No one is responding over chat, no option to call, what a worst service it is !!! Deducted money for bus ticket, that has been cancelled by bus operator, now no refund has been processed.

  • _mrchaturvedi
    Parth Chaturvedi (@_mrchaturvedi) reported

    It was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.