Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/15/2026 00:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • kamalraj9135 Kamal Kumar (@kamalraj9135) reported

    Its been now 2 days since I raised query in paytm 24×7 help section for paytm postpaid. There is no any reply received from paytm. I have already paid the previous month bill but still I received bill of previous month bill in this month, which is wrong. @Paytm @Paytmcare

  • Rajan_shiva Rajan Shiva (@Rajan_shiva) reported

    @Paytmcare Making Credit Card payment through Paytm is really horrible.. Incident Ticket raised but not received proper update from the customer care team.. Pls stop providing this payment service unless you are not able to resolve customer query..

  • manasiyamunib Saeed charoliya (@manasiyamunib) reported

    @Paytmcare I want device chang beques it's battery issue. this issue is facing from 3 months. Please solve my issue immediately.this is my contact number 9979203605

  • ssanghpriya sanghpriya gautam (@ssanghpriya) reported

    @jagograhakjago how can file a complain against @Paytm and @Paytmcare. #Help

  • tapsvision TAPSVISION YOUTUBE_CHANNEL (@tapsvision) reported

    @Paytmcare hi paytm i have closed my postpaid account after paying the whole bill and convience fees also why you are taking time to close it help me fast

  • ragniasati Ragni Asati (@ragniasati) reported

    I m facing issue since 28 days related to my account blocked and no resolution from @PaytmBank They are just giving me new date of resolution please help @Paytmcare @vijayshekhar

  • RajibCh81280099 Rajib Chowdhury (@RajibCh81280099) reported

    @Paytmcare i have paid the due amount in postpaid but after that, i am not been able to use the postpaid features. Tried to connect to customer care but not been able to. Kindly help. Registered no 6360930257

  • McUmashankr umashankr.mc@gmail.com (@McUmashankr) reported

    @Paytm @Paytmcare #Pathetic customer services# I have been following up on a issue with KYC since 20 days, but no way I am getting a resolution some customer care executive don’t understand the issue at all ,ticket number is #3231094732.

  • Sudhans23145081 Sudhanshu Kumar (@Sudhans23145081) reported

    @Paytm is there any one available in Paytm to help

  • Shivanshu548 Shivanshu548 (@Shivanshu548) reported

    @Paytmcare very ridiculous service I message them several times order id but no response

  • KattepoguPa1 Kattepogu Pavan Kalyan (@KattepoguPa1) reported

    @Paytmcare PLZ RESOLVE MY ISSUE WITH MY POSTPAID ACCOUNT SINCE IT IS 4 MONTHS IT IS NOT SOLVED

  • amitaryan961 Amit Aryan (@amitaryan961) reported

    Bought a car. Thought @Paytm to be the best option for @FASTag_NETC. Ordered it with excitement, not delivered yet, it's been a month. Raised complaint, ticket I'd: 3230497453 also. No support provided yet. Pathetic experience fro Paytm. Should have gone to any other vendor.

  • KondalR98133376 Kondal Reddy (@KondalR98133376) reported

    @Paytm @PaytmBank @paytmbankcare its been more than 10days my account has been blocked there is proper response from them asking the same question from day 1 and not even listening what iam trying to say is this how you behave to a customer worst bank

  • rakh8933 Rakesh Devgun (@rakh8933) reported

    @Paytmcare how can i connect to paytm executive on paytm help line I only getting the IVR only. Lemme know please @Paytm

  • manasiyamunib Saeed charoliya (@manasiyamunib) reported

    Hey @Paytmcare I want device chang beques it's battery issue. this issue is facing from 3 months. Please solve my issue immediately.

  • Ak119s Md Adnan Khan (@Ak119s) reported

    Worst service of yours @Paytm i have paid my credit bill around 45k it has been deducted but my bank didn't receive I have complained to my bank they are saying to complain paytm i went to your office they are just saying mail it why we can't contact your agent?

  • psnprashant Prashant Nigam (@psnprashant) reported

    @Paytmcare your paytm assistant sucks, fix it. My train tickets were on waitlist after my chart preparation. Irctc sent me the mail that collect refund from your agent, but paytm didn't process it. And paytm assistant cannot help us it doesn't even have an option regarding refund

  • tapsvision TAPSVISION YOUTUBE_CHANNEL (@tapsvision) reported

    @Paytmcare @PaytmPostpaid Have paid convience fee and remaining full amount in paytm postpaid wanted to close it immediately but you guys are taking time help me close it faster

  • nasir566 Nasir Shaikh (@nasir566) reported

    @Paytmcare very disappointed by your customer support for payment gateway. Very Bad customer support representative provided by you. We are using your buisness account and you are providing this type of support. Not proper support not proper contacts not escalation department.

  • ruhela_anubhav Anubhav Ruhela (@ruhela_anubhav) reported

    @Paytm is doing an exceptional work they are generating bills by their own and well before the responsible authorities are generating official bills, scam , worst service frauds #scam #fraud commendable job, daylight robbery #robbed

  • eshwarnag Eshwar Nag (@eshwarnag) reported

    I have deleted @GooglePayIndia App The experience on this app is terrible. I don’t understand why it requires location access to send and receive money. Both @PhonePe and @Paytm are easily better.

  • ssanghpriya sanghpriya gautam (@ssanghpriya) reported

    @Paytmcare @Paytmcare Do you guys need any attachments for my dm. Is this the way to treat or so called customer care @Paytm?

  • DJtheDirtyBoy Deepak Joshi (@DJtheDirtyBoy) reported

    @Paytm @Paytmcare how much time would you take to resolve the issue. Almost a day passed, I'v to travel and fastag is not working... Either take your fastag back or resolve the issue

  • amitjordan007 Amit Singh (@amitjordan007) reported

    @Paytm why you guys are not getting connected? I need help. Call me on +918574876393

  • AaquibKhanS1 Aaquib Khan S (@AaquibKhanS1) reported

    @Paytmcare need help with unfreezing my account and name change

  • Gaurav64660901 Gaurav (@Gaurav64660901) reported

    Please help me @Paytm @Paytmcare

  • ssanghpriya sanghpriya gautam (@ssanghpriya) reported

    @paytm @Paytmcare @vijayshekhar whenever I tweet, you guys ask for dm. But no one responded yet. Don't you value the others time. Or you wants to loose customer on daily basis. #paytm #scam.

  • AUdgaar Aarohi Udgaar (@AUdgaar) reported

    @Paytmcare Paytm is india biggest Froud company. I’m suffering trouble for last three months but not resolved problem.

  • Avikhatik Avinash khatik (@Avikhatik) reported

    @Paytmcare worst ever customer care service ever. I recharged my @Paytm fastag on 30 October via cred app using my credit card and it’s transaction successful in cred app but amount not received in paytm yet. Than I raised complaint on it but paytm not resolve it yet.😡😡😡😡

  • thelonewandrerr TheLoneWanderer (@thelonewandrerr) reported

    @Paytmcare Paytm is running its own scam scheme. All i wanted was to delete my postpaid account. I tried doin it from the app. But to avail, the ****** customer support section just makes you go round and round with predefined messages. I twitted on this account and i dmed my no.