Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (35%)
• Mobile App (35%)
• Website (12%)
• Login (12%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

City	Problem Type	Report Time
Mumbai	Website	4 days ago
Greater Noida	Mobile App	4 days ago
Hyderabad	Login	18 days ago
Dārjiling	Transactions	25 days ago
Bengaluru	Mobile App	1 month ago
Ahmedabad	Withdrawals	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sahdeo Tripathi (@tripathi_sahdeo) reported 7 seconds ago

  @Paytmcare Is this your service to customers you have not refunded.Customer is not your priority.

• 
  Kasish Sherpa (@kasish_sherpa) reported 1 minute ago

  @Paytmcare I made a mobile recharge of 982 it's been 2days it's still stuck on pending, money is already deducted come on fix it. I have raised ticket too still no help all u say it's it's under process.

• 
  Vishnu saini (@Vishnu_Saini74) reported 3 minutes ago

  Hii @Paytm @Paytmcare @vijayshekhar I need my bank statement from January 2021 to April 2022 Plsss help

• 
  ByAswinmv (@asweeenmv) reported 3 minutes ago

  @Paytmcare I would have to share my number here cause I don't what problem with your dm, seems like you blocked me

• 
  GJ (@Jangid_Girijesh) reported 3 minutes ago

  @Paytm i am trying to withdraw my money since last 3 years. Everytime I raise a request, either there is some technical issue or I get some automated blurbs generated by AI. Please let me transfer my wallet amt to my account then I will uninstall the app.

• 
  Dark horse (@BarotKaush54950) reported 5 minutes ago

  I have not received any direct message. Why @Paytmcare is hesitant providing customer support number.

• 
  Shrirang Tambe (@tambe_shrirang) reported 5 minutes ago

  @Paytmcare I am not able to login to paytm app which is required for mobile number change, since I don't have outgoing facility on that number. I can receive otp but there is no provision to login to app with otp alone. What kind of stupid design is this where one can't even login to app?

• 
  Nehru (@roflnehruu) reported 7 minutes ago

  @Paytmcare @Paytm @PaytmBank I am trying to close my Paytm payments bank account permanently but I'm not able to login. Also I had raised a similar request a year ago where I was told that the account will be closed but I can still see it active.

• 
  Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported 8 minutes ago

  @Paytm @SpiceJet Update on my complaint (AirSewa: HT720531) SpiceJet confirms refund was already processed on 29 Apr to AIR IQ (Paytm partner). Yet I have NOT received my money. Why is Paytm holding customer refunds? Resolve immediately. #RefundDelay #Paytm

• 
  Mohd Farman (@faizali7714) reported 11 minutes ago

  @Paytmcare Not resolved me issue fraud paytm

• 
  Ishita (@Ishitam1001) reported 13 minutes ago

  @Paytm this is extremely frustrating. I made a wrong UPI transfer last night and have been trying to get human support since 8 AM. Ai said a ticket was created and someone would reach out — but instead, after 3 hours, the issue is suddenly marked as resolved with 0 help.

• 
  Shivam Verma (@shivamv789) reported 14 minutes ago

  @RBI i wanted to dispute some transaction for which i didn’t receive service but @Paytm postpaid is not letting me raise dispute on any transaction this is against @RBI guidelines. Please help here

• 
  Ashish K. (@_itz_Ashish) reported 15 minutes ago

  @Paytmcare You are providing inconsistent responses. On one hand, you state that “the scratch card is expired and no longer applicable,” while on the other, you mention that “the concern is being looked into.” I request you to thoroughly review my issue and provide an answer/resolution.

• 
  Abinash Nag Roy (@AbinashNag28433) reported 17 minutes ago

  @PaytmBank @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport

• 
  Gourav Lodha (@lodha_gourav) reported 17 minutes ago

  @Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.

• 
  Vikas kumar (@vikask063) reported 20 minutes ago

  Hi @PaytmMoney @Paytmcare Please help to update my mobile number in my paytm money account so that I can access my mutual funds

• 
  Sanjeev Kulhari (@Sanjeevkulhari8) reported 21 minutes ago

  @motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.

• 
  Ketan Mehra (@ketanmehra05) reported 27 minutes ago

  @Paytmcare Please help in this. I have been struggling to get my refund from last 45days but either they aren’t responding or giving new excuses. Is it so difficult to get refund of a cancelled flight? Instead of giving damages, they aren’t even giving original refund. @DGCAIndia @RamMNK

• 
  Pawan Singh Bhandari (@lmPSBhandari) reported 27 minutes ago

  @Paytm Not able to access my FD account need money urgently @RBI help please

• 
  Lavkush Vishwa (@Lavkush_vishwak) reported 38 minutes ago

  @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

• 
  Mizan (@realmiizan) reported 40 minutes ago

  @Paytm @Paytmcare I’ve noticed sudden deductions on instant settlements starting today, whereas no such charges were applied earlier. Kindly provide a clear explanation and review this issue at the earliest. #CustomerSupport

• 
  Zaraki_kenpachi (@darshangowdan11) reported 41 minutes ago

  @Paytmcare I’m facing an issue with a merchant settlement.Transaction amount: ₹954 Status in app: Showing “Credited” Issue: Amount not received in bank account and no SMS confirmation This was from yesterday’s transaction. Please check and resolve at the earliest.

• 
  Joel Joel (@Joel005003) reported 45 minutes ago

  @Paytmcare @Paytmcare This issue has been pending since 16 April and I still haven’t received my refund. Multiple follow-ups have only resulted in repeated “we are checking”responses. Please provide the refund ARN/UTR number and confirm when the amount will be credited. @jagograhakjago

• 
  kapil sharma (@kapilsharma2909) reported 45 minutes ago

  @Paytm @PaytmBusiness my soundbox is not working I registered more than 3 complaint within 15 days but no response from your side , change my soundbox else I will complaint in consumer court because you are continuously charging me for soundbox @jagograhakjago

• 
  इतिहास (@imtherishi) reported 50 minutes ago

  @Paytm @Paytmcare hello there, I have made a Payment through my Paytm but the transfer is made in a wrong mobile number and the recepient is not answering the call, pls help me to refund my amount immediately, I have made the transaction through @ICICIBank , kindly help urgent 🚩

• 
  The_BL (@BL_Dangi) reported 50 minutes ago

  @Paytmcare Very poor service by @Paytmcare and Chandra Raj Travels. I missed my bus despite booking online through Paytm. When I contacted the Chandra Raj Travels office, they said, “Online booking hai to main kyun help karu,” and refused to support. This behavior is unacceptable

• 
  DeeVam Gupta (@GuptaDeevam) reported 51 minutes ago

  @Paytm @Paytmcare @PaytmBusiness I have MULTIPLE SHOPS in jammu from last 20 days my sound box and card swipe machine are not working i have called various concerned person your customer care and none of them are responding. Revert me or will close all & mv to bank machines.

• 
  ByAswinmv (@asweeenmv) reported 57 minutes ago

  @Paytmcare Okay I will be waiting for the issue to resolve as soon as possible

• 
  Vibhuti kumar (@Vibhuti_kumar_) reported 57 minutes ago

  I urgently need help from Paytm Payments Bank. I’m unable to download my cancelled cheque because my KYC is not getting completed due to a technical issue. I’ve tried contacting customer care multiple times but got no response. This is urgent. @paytmbankcare @Paytmcare

• 
  Anshul Semwal (@As_Motovibes) reported 58 minutes ago

  My Desire To working in Payment Operation Role Can you Gave me a chance @Paytm #Fintech #Payments