Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/25/2026 00:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Login (20%)

    Login (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • KaranKu11180437 Karan Kumar (@KaranKu11180437) reported

    @krishne40001634 @Paytmcare @AxisBankSupport Axis Bank credit card customer service number just call me 07750879508

  • Singh_that_Sing Satyarth (@Singh_that_Sing) reported

    Hi @Paytm @Paytmcare, i did a transaction of 10000 from my Citi Bank account by phone number: 8736935481. The money has been deducted from my account and has not reached other account. Kindly look into it , as unable to reach Paytm customer care. UPI Id:303525085132 It's urgent

  • sythm Vikas Jaiswal (@sythm) reported

    @Paytmcare Hi, I have changed my mobile and after reinstall the Paytm app my wallet balance disappeared and my fast tag also D-Link from my Paytm, I raised my request so may times but don't get any reply, Please resolve my problem ASAP.

  • aritrakolay0 Aritra Kolay (@aritrakolay0) reported

    @Paytmcare I want ur answer here sir. What is ur customer support no for loan services? Whom do i contact? If I will connect to ur customer care they are saying you have connected Paytm savings bank account.we can not help u. What is this ??

  • RavijeetKumarS3 Ravijeet Singh (@RavijeetKumarS3) reported

    Hello Team Paytm I want to talk to your customer care member which is not reachable from your toll free number please call me..@Paytmcare @Paytm

  • ankush96jain ankush jain (@ankush96jain) reported

    @Paytm vary poor service

  • future_1egend Future Legend (@future_1egend) reported

    @harkirat1892 @madhurchadha WTF @Paytm does designers there have any spine?

  • iMahendraPratap Mahendra Pratap Choudhary (@iMahendraPratap) reported

    @Paytm @vijayshekhar We were also paytm bank customer but sorry our bank account is blocked in which money can be deposited but can't be withdrawn Paytm is not giving our deposit amount Paytm care is also not giving satisfactory answer This is a big fraud with us

  • SatyamMishr42 Satyam Mishra (@SatyamMishr42) reported

    @Paytm @Paytmcare i didn't have taken any loan from the Paytm but it's show i have taken of ₹40000 please solve this issue it's a fraud and I don't know what to do

  • PaytmCare44 Paytm Care (@PaytmCare44) reported

    @mransariFaisal @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 07855900767 .thanks

  • ankush96jain ankush jain (@ankush96jain) reported

    @Paytmcare vary poor service

  • PaytmCare44 Paytm Care (@PaytmCare44) reported

    @VaibhavRathi57 @Paytmcare @Paytm Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 07855900767 .thanks

  • VijayPatel_JNP Vijay Patel (@VijayPatel_JNP) reported

    @Paytm @vijayshekhar Pls improve your ghatiya service.

  • chaitu_kor CHAITANYA KORUPOLU (@chaitu_kor) reported

    @Paytmcare customer named babjee Paid amount of 5500 rs for Paytm pos machine in Dwaraka nagar, Visakhapatnam on 12 dec 2022. Later got it cancelled on 17th dec 2022. Till now amount is not credited back.please look asap. Agent name is Rajesh.

  • lawpublic123 #Asking public rights? Ask your right? (@lawpublic123) reported

    @Paytm @vijayshekhar Your paytm agency doing cheating ,299 he charged for paytm sound box but its free .. agent name girish working in doddaballapur 561203 .he cheating every one take against action on him.,

  • Yogeshkumar_36 Yogesh Kumar Jha (@Yogeshkumar_36) reported

    @vijayshekhar @Paytm Proud @Paytm to help fraudster and covering their tracks to loot our money. 1437 Rs. Has been frauded by Paytm Merchant and it's been a month now still they are investigating . Paytm provides their platform to fraud websites i have proof and soon it will be on FIR with police

  • Shubham14Tiwari Shubham (@Shubham14Tiwari) reported

    @Paytmcare @Paytm I have added rs 1083 in wallet and it is showing 1056 in the wallet . Couldn’t connect to customer care . How come this money get deducted in between . Are u guys doing some fraud ?

  • Deepak14Tamboli DEEPAK KUMAR TAMBOLI (@Deepak14Tamboli) reported

    @Paytmcare SUPPORT TICKET NUMBER is #22110450652 I AM UNABLE TO LOCATE TRANSACTIONS DONE AFTER DECEMBER 2019 on my PAYTM MONEY WALLET ACCOUNT, CAN YOU CHECK ON THIS AND REPLY TO MY SUPPORT TICKET VIA EMAIL? @Paytm @paytm

  • panki0018 Akshay (@panki0018) reported

    @PaytmBank @paytmbankcare @Paytm you services sucks a poor customer care team running banking business.

  • VaibhavRathi57 Vaibhav Rathi (@VaibhavRathi57) reported

    @ku86763290 I have called the customer care they are saying you have made transection to a merchant after adding money ..so your cashback is cancelled...then what should i be doing from the money i have added @Paytmcare

  • EHazarika E A Hazarika (@EHazarika) reported

    @Paytm my paytm account/ wallet seems to be able to pay only for selected products and services. What use is it if I am not able to use the amount that is in my wallet. Your help line chat is complete rubbish with standard computer responses not answering relevant queries

  • sameershaik1987 sameer (@sameershaik1987) reported

    @Paytm @Paytmcare hi i made a payment for 4 challan yesterday 3 are showing successful and 1 is Processing as still pending please help in resolving

  • Global_sniffer Global Sniffer (@Global_sniffer) reported

    @Paytmcare I bought new bsnl no and it doesn't let me register on paytm. Says its blocked due to suspicious activity. Need help section was not helpful.

  • sonuverma_____ Sonu verma (@sonuverma_____) reported

    Hey @Paytmcare can You send my bank card details on my registered email id as i unable to login or get it.

  • HarshSr51511095 Harsh Srivastava (@HarshSr51511095) reported

    @Paytm @Paytmcare @vijayshekhar terrible customer service and not even a single channel to speak with a human to address an issue related to personal loan. Please help

  • NEXON62036366 The INDIAN (@NEXON62036366) reported

    @Paytm @Paytmcare @PaytmBank yesterday I recharged my BSNL number worth ₹30. The app is shown that recharge is successful but the balance did not credited to my mobile number. Please help

  • KaranSaini2k15 Karan Saini (@KaranSaini2k15) reported from Gurgaon, State of Haryāna

    @Paytm @vijayshekhar Marketing expenses should be cut down. Please show the revenue/earnings made from Paytm Money explicitly.

  • iMahendraPratap Mahendra Pratap Choudhary (@iMahendraPratap) reported

    @Paytm @PaytmBank We were also paytm bank customer but sorry our bank account is blocked in which money can be deposited but can't be withdrawn Paytm is not giving our deposit amount Paytm care is also not giving satisfactory answer This is a big fraud with us 

  • PaytmCare44 Paytm Care (@PaytmCare44) reported

    @anasabdu5044 @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 07855900767 .thanks

  • rajeev25sagar Rajeev Sagar (@rajeev25sagar) reported

    @Paytmcare Dear sir my Paytm account has been blocked and I can't access my Paytm app or Paytm business app my register mobile number 8218085890 please resolve my issue