Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 10 days ago |
|
Bhubaneshwar
|
Website | 10 days ago |
|
Agra
|
Mobile App | 22 days ago |
|
Chhindwāra
|
Mobile App | 29 days ago |
|
Jaipur
|
Mobile App | 1 month ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Paytm Care (@Paytmcare) reported@sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.
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Cashify (@Cashify_) reported@maxx_nagar @Paytmcare @maxx_nagar We sincerely apologize for the inconvenience caused. To help us investigate the matter further, we request you to kindly share screenshots of your last 3 orders from the Order section along with the payment deduction proof. (1/1)
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Ajay kumar (@REWADIKHEDIYA) reported@Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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Akarshit Mahajan (@akarshitmahaja) reported@Paytm Sir I am not able to login with my mobile number as it's saying that to login after 30 day's from last failed login Kindly resolve my problem at earliest so that I can login and use paytm service on mobile number ple dm me Thanks & Regards Akarshit Mahajan
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cyril emmanuvel (Real) (@CyrilEmmanuvel) reported@Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI
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Harsh (@casperrr_exe) reported@Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?
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Ajay kumar (@REWADIKHEDIYA) reported@Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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I.Kayyum.Abbasi (@ikayyumkhan786) reported@Paytmcare Do not buy metro tickets through Paytm barcode is not working and no one is helping
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𝓩𝓾𝓫𝓮𝓻 𝓐. 𝓟𝓪𝓽𝓮𝓵 *️⃣ (@zuber8000) reportedDear @PaytmCare, I’ve been chasing a resolution for unauthorized Soundbox charges despite having a 'Lifetime Free' plan. Despite multiple DMs and assurances, the issue persists. I need a permanent fix & refund today, or I’ll be forced to escalate to the Nodal Officer. #Paytm
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Kanika Bakhai (@KanikaBakhai) reported@Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap
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Rudrashiv (@shiv2512) reported@Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!
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aditya kumar (@kumaraditya736) reportedMy pan is wrongly linked to an unknown number on paytm. I checked on the income tax portal, and my pan ditails are correct there. Paytm support is asking me to close an account that doesn't belong to me. Please help! #paytmFraud" @Paytmcare @PaytmBusiness
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Aditi Tewari (@adititewari13) reported@Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.
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Amal Prasanth Kumar (@amal_prasanth) reported@Paytmcare made a self account money transfer at 7pm today and still now it is not credited. @Paytm again started playing with peoples money... Solve the issue and give my money back
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Rishabh (@rishinanda007) reported@Paytmcare that there is some error on our side so the amount will be reversed within 48 hours and now the supervisor mandeep on helpline advised me that he is taking this to concerned team and then he disconnected the call and then keshav from @Paytm @RBI
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Saurabh Singh-YouTube Strategist (@saurabh_youtube) reportedhey @Paytm @Paytmcare problem is still not resolved
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sreekanth (@Sreekanth546) reported@Paytm @Paytmcare I have a loan with Paytm (Aditya Birla) and already paid the settlement amount. Now I am being harassed with repeated demands and visits to my native home claiming settlement is broken. Please check and resolve this issue urgently.
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itsmesandy ☀️ (@sansin83) reported@Paytmcare the level of inefficiency you guys have,,,its been 3 days, my money is struck n u guys r not able to reply even, the most poor customer support
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Nileesh (@Nileesh03h) reportedEach and every payment, recharge failed No any help from customer care No any customer care number available on app , resolved issue @Paytm
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Dhruv Patel (@Dhruv_Patel09) reported@AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill
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Abhishek Kumar Singh (@abh1kr) reported@Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?
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Ashish A Panchbhai (@AshishSkater25) reported@Paytm Last two weeks I was in Indonesia while I back from Indonesia my Paytm is not working It's showing WARNING Device environment is not correct
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दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported@Paytmcare @vijayshekhar @PizzaHutIN I am following with support team from 24th May but not getting any resolution. Ticket no- 200011735369 Very worst service.
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Atomba (@a_travel14) reportedPaytm flight helpline number is not redirecting to connect with customer care agent. Help me to connect with human agent. @Paytmcare @Paytm @paytmflight
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.
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Harsh (@casperrr_exe) reported@Paytm @Paytmcare but despite waiting for more than 2 weeks, there has been no update or resolution also not able to contact any Paytm customer executive Kindly look into this matter on priority and process my refund or provide a clear update 3/3 #citylandtravels #CustomerSupport #RefundPending
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MODIfied Sree (@MODIfiedSree) reported@PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank
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Tareek Aaryan (@Tareek_Aaryan) reported@Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve
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Venjix Gaming (@Venjixgaming) reported@Paytmcare Solve this issue