Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Transactions | 4 days ago |
|
Noida
|
Transactions | 16 days ago |
|
Pānīpat
|
Login | 16 days ago |
|
New Delhi
|
Transactions | 16 days ago |
|
Chhindwāra
|
Transactions | 16 days ago |
|
Bengaluru
|
Mobile App | 16 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rajat Agrawal (@MoneyElevat) reported@Paytm @Paytmcare is a total scam I cancelled gold SIP on PayTM but it is not cancelling it Their customer care doesn't exist, and chatbot is designed to never solve a query They don't let you even delete your bank account; never doing business with them again #scam #fraud
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CJ (@acjose93) reported@Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm Sir, how you allowing paytm to sell the airline ticket with having any customer suppourt team. I am struggling with last 10 days with them to get call bavk and resolution. Paytm travel desk should be ban immediately
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Divyanshi (@divyanshifr) reported@fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭
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Appar khandelwal (@Apparkhandelwal) reported@Paytmcare @Paytm ticket not resolving its been more than 48 hrs Ticket id - 200012533196 No one is responding over chat, no option to call, what a worst service it is !!! Deducted money for bus ticket, that has been cancelled by bus operator, now no refund has been processed.
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Abhishek (@Abhis2309) reported@Paytmcare why buyin soundbox compulsary with QRcode service. Your silence proves ur MALIGN INTENT. U hv instructed ur REGIONL Mangrs 2nt allow sell QR scannersseperately n force merchats 2buy soundbox for 999rs. Iam reporting this to @RBI how u forcin small biz 2buy soundbox
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Bill_o_ta😼 (@Bill_o_ta) reportedIf it's my phone, my information, my bank details, I should be able to take screenshot of what ever ******** is on my screen. Annoying as hell. 😐😐 Why can't I SS my own transaction details? @PhonePe @Paytm
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Arjun (@TheDesiBoyy) reported@Paytmcare @Paytm my Paytm scanner works slow, kindly help me. I have uninstall it and install it again but still same issue.
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm @narendramodi Sir, how you allowing paytm to sell the airline ticket without having any customer suppourt team. I am struggling with last 10 days with them to get call back and resolution. Paytm travel desk should be ban immediately
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Ujjwal Khanna (@Ujjwalkhannaa) reported@Paytmcare Utterly disappointed with your customer care @Paytm Absolutely pathetic #paytm #pathetic
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Anisha 🏳️🌈 (@shutupanisha) reported@Paytmcare Okay I will check back in 48 hours. This is really horrible customer service I must say.
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Rupesh Jain (@RupeshJ23726629) reportedI am not able to login in my account. Please provide me customer care no. @Paytm
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rajan ahuja (@rajanahuja9) reported@Paytmcare Can you please help
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Sahil Mansuri (@SahilMa15555552) reported@Paytmcare i my self sahil my paytm is not working from more than 2 months it is showing rooted device
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nik (@rhysnik) reported@Paytmcare Your response shifting responsibility to the PSP/bank is completely unacceptable. The default preference issue and routing failure happened within the app integration. Furthermore, to avoid any further confusion, I have already removed all bank accounts from WhatsApp Pay.
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Giri Sai (@noxiousgiri) reported@Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm Sir, i have recording call with Airline that ticket is refundable but paytm not make fraud and not refunding. Even i shared the recording wih paytm team but they are not ready to listen. Pleass help for processing of refund
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Reddy (@iam_Rah12627) reported@Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..
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Sharath B (@Sharath85852559) reported@Paytmcare It is been three days. But no solution. What is issue could you pls confirm
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nik (@rhysnik) reported@Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369
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Abhishek Bakshi (@asolitudeseeker) reported@Paytmcare trying to connect to your customer care since a while without any luck. Kindly get in touch. Thank you.
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Parth Chaturvedi (@_mrchaturvedi) reportedIt was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.
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Ayush💥 (@_ayushilicious) reportedHi @PaytmCheckin , I booked a flight today and made a minor mistake in the name. One letter is mismatches , I want to make the correction at the earliest. Unable to reach your support team via chat / call. Please help @Paytmcare
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Divyam (@DivyamMittal5) reported@flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW
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zaheir crazy (@zaheirkhan) reportedIt's been 3 days since I emailed @PaytmCare (Case ID/Email Sent) regarding my hidden wallet, but no reply. Their customer care calls disconnect automatically saying 'number not registered' and AI chat is useless. Need urgent resolution. @Paytm @PaytmBank
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Happiefy (@happiefy) reported@Paytm @Paytmcare booked bus from Delhi to prayagraj today bus driver phone was off operator Didnt pick up costumer care didn’t respond my family was waiting there for hours no response pathetic service need urgent action and compensation Paytm Booking ID*: 27456038637 File case
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mithu bhatia (@mithubhatiaaa) reported.@Paytm @Paytmcare yall gen suck man absolutely the worst customer experience ive had
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Eastern Power Distribution Company of AP Limited (@ap_epdcl) reported@jsurendra26 @Paytmcare @Paytm Thankyou for reaching us! kindly note that broken transaction will be updated within 3 working days. If the issue persists, a full refund will be processed to your account within seven bank working days. For further assistance call us at 1912. We appreciate your understanding.
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Surjeet Singh (@asksurjeet) reported@Paytmcare 1/3 Thank you for the update, @Paytmcare. Appreciate you reviewing the device verification issue on priority. Please keep me posted as soon as there’s any progress.
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported@Paytm @Paytmcare @PaytmBusiness I submitted my PAN, Udyam certificate and 6 months’ bank statements for verification, yet after 15+ days my limit remains ₹1 with no proper resolution. You can dispatch a Soundbox to my address, but you cannot resolve the basic issue preventing me from accepting payments?