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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 53% Mobile App (53%)
  • 20% Website (20%)
  • 20% Login (20%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Varanasi, Dehra Dūn, Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, and Chhindwāra.

CityProblem TypeReport Time
Varanasi Login 2 days ago
Dehra Dūn Login 2 days ago
Delhi Mobile App 4 days ago
Kolkata Mobile App 11 days ago
New Delhi Mobile App 20 days ago
Haridwar Transfer 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • aslamshaikh12
    Better Kalyan Shilphata (@aslamshaikh12) reported

    @Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    There is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare

  • HamzaVajihi
    hamza vj (@HamzaVajihi) reported

    I have complaint for soundbox since 5 days but no one responded. Is this your service...?? @Paytm @PaytmBusiness Your request for ticket number 500010050375 has been received. We will review the details and update you within 1-2 days. Regards, Merchant Helpdesk Paytm Payments

  • dannymayurr
    Danny Mayur (@dannymayurr) reported

    It's been more than 2 days since I raised this issue, but I still haven't received any callback or resolution.I've been trying to open my Paytm Business account for the last 5–6 days and have raised multiple support tickets but no response. @PaytmBusiness @Paytmcare

  • Anshu12205628
    Anshu (@Anshu12205628) reported

    @PaytmBusiness @Paytm Not handle this minor issue then I shift on @phonepe other not solve today more details share on DM

  • kanwaljeet36
    KS (@kanwaljeet36) reported

    Facing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm

  • sachin_pandey_3
    sachin (@sachin_pandey_3) reported

    @Paytmcare 5 days. No resolution. No update. Not even a reply to my follow-up. Your earlier response was clearly just a social media formality. This shows exactly how much you value your customers. Stop ignoring the issue and provide a proper resolution.@Paytmcare @Paytm

  • MohitGupta90_
    Mohit Gupta (@MohitGupta90_) reported

    @Paytmcare @Paytm all services down in NCR for last 5 hours. What’s happening?

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.

  • ShoryabhS
    Shoryabh Srivastava (@ShoryabhS) reported

    I got so many calls for the refund generated for Order ID 27253745051 from Phone number +91 70517 89706 stating my Car insurance payment has been declined and I have to pay again. But never got the refund of the cancelled service. @Paytm please look into the matter.

  • EG0KILL3R
    SISU (@EG0KILL3R) reported

    @Paytmcare Said to help me asap and not evening replying?

  • satwik16357
    Wrangler#@69 (@satwik16357) reported

    @Paytmcare you are the WORST. No ******* proper response, pieces of ****, *******, *************, ********, madarchod, rand app, chut ka app, gandu bhosdiwala

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    Paytm is a massive fraud. They took the money from my business transactions and have caused severe financial distress for months. No support, no real reason—just empty delays. This needs to be addressed legally.” @Paytmcare @PaytmBusiness @RBI

  • Yogendr_Shukla
    Yogendra Shukla (@Yogendr_Shukla) reported

    Why should customers bear financial losses caused by @Paytmcare failure to provide timely support? I expect Paytm to take full responsibility for any additional fees incurred due to this delay.

  • Aryaanllb
    Amirul Islam (@Aryaanllb) reported

    Unfair total freeze on my @Paytm acnt for mnts over a minor Layer 2 dispute. Paytm's automated support desk is stuck in a loop demanding an NOC, ignoring the fact that my undisputed funds are completely separate. Urgently need human review for Case Ref: 200012126707! @PaytmCare

  • Yadayvijay1
    YadavVijay (@Yadayvijay1) reported

    @Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26

  • devkumar89500
    Dev Kumar (@devkumar89500) reported

    accidentally deleted my old KYC account on my registered number, and now a fresh new account has been created automatically. Your support emails are not working and calls are not connecting. Please help me restore my old account. Urgent!⁠ @Paytm @Paytmcare

  • israrulhaquejsr
    MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported

    Truly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    I paid for a service that failed when it mattered. I request Paytm to provide a fair resolution and compensate me, as I had to bear the full cost of alternate travel due to the delay in resolving the issue.@Paytmcare @PaytmTravelCare #paytmissue

  • Ravipharma87
    Ravi Gupta (@Ravipharma87) reported

    @airindia @Paytmcare I have booked the ticket from your site..but flight not showing now.who is responsible for this fraud

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

  • karanrkothari
    Karan Kothari (@karanrkothari) reported

    @Paytmcare absolutely poor service and support from your executives Mr Suryaband from Payment Team and hence need to file a grievance report. Kindly help

  • Ravipharma87
    Ravi Gupta (@Ravipharma87) reported

    @airindia @Paytmcare @RamMNK dear team i have booked the ticket as per Pnr number 7XJ6VF but not flight is cancelled.plz help out to me..I have urgent work

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @Paytmcare I have already dm you the chat with the airline but you guys didn't even reply after checking and didn't bother to solve the issue at the earliest, pathetic support..

  • Shashwat9099
    Shashwat Shukla (@Shashwat9099) reported

    Hey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!

  • Manikan95984623
    Chowdary NBK (@Manikan95984623) reported

    @PaytmBusiness @PaytmBusiness @Paytmcare Up to now i don't get any response From our Branch side or employees side If it go like this i will proceed legally I had Voice calls, msgs and Money transaction payments proofs Soo don't let me angry soo please respond on my issue #paytmscame

  • bhawna2212
    bhawna (@bhawna2212) reported

    How much more time is required to fix a basic customer issue? This kind of delay reflects a serious lack of customer support and accountability. I am extremely disappointed with the service and the way my complaint has been handled. Such a prolonged delay is unacceptable. @Paytm

  • SURESHK63423824
    SURESH KUMAR (@SURESHK63423824) reported

    @Paytm When will Paytm Payment Bank customer deposits be processed?

  • RitwickGhosh3
    Ritwick Ghosh (@RitwickGhosh3) reported

    @Paytm @Paytm There is no proper reply over DM. Help me to connect in call with an agent.