Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 04/01/2026 15:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Mobile App (31%)

    Mobile App (31%)

  3. Login (13%)

    Login (13%)

  4. Website (6%)

    Website (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut and Bhopal.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Mobile App
IndiaAhmedabad Withdrawals
IndiaAlīgarh Transactions
IndiaQādiān Website
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Rajesh86987342 Rajesh (@Rajesh86987342) reported

    @Paytmcare see customer cannot wait all the time for payment to be processed sometimes its like emergency .My friend is in medical emergency he needs help and the payment is stuck and you asks us to wait for 3 days... Please help

  • gautamhim H Gautam (@gautamhim) reported

    @Paytmcare Please help as my paytm bank, wallet, fixed deposits, UPI, paytm money, paytm first credit card, fastag, etc all are linked with this paytm account, please resolve this urgently, shall already shared details via dm

  • me_rajkumar001 Ramavath Rajkumar (@me_rajkumar001) reported

    @Paytmcare I couldn't able to pre-close my personal loan in paytm app. I searched all the option but couldn't find any option related to closing loan. I tried to reach @Paytm by all means but in vain. I thought you could help me in this.

  • nikhil_muz Nikhil Kumar (@nikhil_muz) reported

    @Paytm @vijayshekhar how come you guys don’t have proper support channel for “Paytm Postpaid”? I mean no phone or email and only in app passive chat without proper notification if App doesn’t have notification permission.

  • cbambani CA CHANDRAKANT AMBANI (@cbambani) reported

    @Paytm This shud have been done by investore before subscribing to ur issue... Thank God I did....

  • Chandik77719979 Chandika (@Chandik77719979) reported

    Its been so many months i happen to beg you for my own money given all the proofs a NOC what else and how much more time my account will work please help me @Paytm @Paytmcare @PaytmBank

  • nahanejanahane_ Someone! (@nahanejanahane_) reported

    @Paytmcare has the worst customer care service everytime we call their executives are busy with other users @Paytm @PaytmBank

  • singhrishikesh7 Rishikesh Singh (@singhrishikesh7) reported

    What are you doing @Paytm I pay double in highways and you guys are still working what he'll are you doing if you haven't any solution please tell so that I can choose another company payment system and fastag. Your payment system are so pooor. If not solve today I leave@paytm😡

  • iAMponcha poncha samanta (@iAMponcha) reported

    @Paytm @PaytmcareI need as soon as a solution. I am using Paytm approx. 7 years continuously. I am expecting help from Paytm to solve my current problem. 3 days complete, But No solution from Paytm 24×7 Help Line.

  • PanwarRiten Riten Panwar (@PanwarRiten) reported

    @Paytmcare costomer care not support me a single time her talk way is very bed so I tweet u

  • MrStuart17 Mr Stuart (@MrStuart17) reported

    Why my payment account is blocked? I trust on paytm and added my money but Due to block, i am not able to do any transaction , it also contain my tution fees, please understand my problem and try to unblock my account. @Paytmcare Query Reference number- 3152992461

  • RanaJikaLadka अमित सिँह राणा (@RanaJikaLadka) reported

    @Paytm @Paytmcare @PaytmBank regarding ticket no. 3150985108. Because of app error 2 same accounts are created by my reg mobile no and now my kyc acc with my payment bank is seized by paytm. I have no access to my money. I uploaded all relevant documents still no response.

  • KesariyaKunj kunj kesariya (@KesariyaKunj) reported

    Query related Order Id:17328553674 the amount got deducted from my bank but the payment got cancelled and did not credited even after 2 days kindly help as no one responding @Paytmcare @Paytm @vijayshekhar

  • AtulKha03129046 Atul Khare (@AtulKha03129046) reported

    @Paytmcare Ticket Id- 3153121665. And your customer service executive have willingly disconnected call please check that aswell

  • imdevendra_sing Devendra Singh (@imdevendra_sing) reported

    @Paytmcare Because in this number +91 120 445 6456 your excutive inform me their is not any kind of customer service regarding post paid and I created lot's of tickets in aap but not getting resolution

  • gautamhim H Gautam (@gautamhim) reported

    @Paytmcare Not able to access my account, please help as my paytm bank, wallet, fixed deposits, UPI, paytm money, paytm first credit card, fastag, etc all are linked with this paytm account, please resolve this urgently, shall share details via dm

  • YashhhhOP Yash (@YashhhhOP) reported

    @Paytmcare pls solve the issue, you guys have poor service

  • jshpriyank Priyank Joshi (@jshpriyank) reported

    @Paytmcare @Paytm @PaytmMoney u need to upgrade your customer service big time. Ur chat bots are super irritating. Ola cab actual bill less whereas your deductions are crazy instead of deducting actual bill.

  • ABDULKA73617684 ABDUL KARIM ANSARI (@ABDULKA73617684) reported

    @Paytm Payment done but service not deleverd Ref no:-205272986092 Please help me

  • sunil_sachin Sunil (@sunil_sachin) reported

    @Paytm I read somewhere after paying with paytm wallet, "unlike banks, paytm servers are never down". (:

  • AbhijeetDhal2 Abhijeet Dhal (@AbhijeetDhal2) reported

    @Paytmcare The issue is faced by me only in paytm app. When the window for UPI pin appears..i enter the pin and select ok. After that. Instead of any transaction processing screen i get back the same "UPI pin enter screen" When i press back also...i repeatedly get the same.

  • AmitShaBhagwan Amit Sharma (@AmitShaBhagwan) reported

    @Paytm Do you know what the reason your shares is dipping every day? I will tell you. * Customer service 0 * User friendly customer contact interface 0 * Calling customer service 0 You people are Just taking care of business but not customer. Customers are GOD for you people.

  • iAMponcha poncha samanta (@iAMponcha) reported

    Dear @Paytm @Paytmcare , The Worst Customer Service getting right Now from Paytm Help. Recently My Mobile number unlink from my account automatically. Then I am trying to communicate with Paytm to add my phone number again to my account. But I am getting nothing.

  • Mayank35903945 Mayank (@Mayank35903945) reported

    @Bank_on_Fi I transferred 554 rs from @Paytm UPI and the transaction was successful but the money hasn't been credited to my federal bank account. Please help.

  • MrStuart17 Mr Stuart (@MrStuart17) reported

    Why my payment account is blocked? I trust on paytm and added my money on wallet but now just because it get blocked i am not able to do any transaction , it also contain my tution fees, please understand my problem and try to unblock my account. @Paytmcare @Paytm @paytmbankcare

  • gautamhim H Gautam (@gautamhim) reported

    @Paytmcare My paytm wallet & bank account is disabled, please help urgently to get this resolved

  • iAMponcha poncha samanta (@iAMponcha) reported

    @Paytm @Paytmcare I am also able to log in through email and password from android chrome. But Without Paytm app, I am can't able to add my phone number again. Currently, No Email logging is present in the Paytm app. So What can i do???? I have also a Paytm Payment Bank account.

  • ABDULKA73617684 ABDUL KARIM ANSARI (@ABDULKA73617684) reported

    @Paytmcare Payment done but service not deleverd Ref no:-205272986092 Please help me

  • pplalli praveen (@pplalli) reported

    @Paytm worst experience.. Paytm created 2 profile with same number... issue not resolved from last 20day...now i uses the new profile..I am not able to complete KYC bcz my aadhaar already in use with older profile..so I decide to uninstall paytm..

  • virendernailwal virender nailwal (@virendernailwal) reported

    @BCCI @ImRo45 @Paytm Do you live on Mars.keeping mum on issue of journo bullying a cricketer is bad enough don't take everyone to b fool.