Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 10 days ago |
|
Dārjiling
|
Transactions | 17 days ago |
|
Bengaluru
|
Mobile App | 26 days ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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𝐉𝐀𝐍𝐀𝐑𝐃𝐀𝐍 𝐒. 𝐏𝐀𝐍𝐃𝐄𝐘 (@janardanspandey) reported@PaytmMoney @Paytm 3rd class customer support for paytm money
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Abhimanyu Khosla (@KhoslaAbhimanyu) reported@Paytmcare I transferred Rs 500 to UPI and instead of credit the remaining balance too vanished. Ticket No: #200011174671 was raised on April 1, till now only automated response or false information that issue has been resolved. Please expedite.
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Shakooni (@_shakooni_) reported@NPCI_BHIM I am going to shift to @Paytm to stay in india app. Was really putting efforts to support BHIM but it appears its just doomend
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Kuldeep Singh (@deep001z) reported@Paytmcare I didn't get service and now this responsibility of a bus service provider okay this is very good scheme you are playing
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Agni (@KindXeeker) reported@Paytm It should be permanently shut down, and Vijay Shekhar Sharma and his team must be held accountable and prosecuted for all offenses that have harmed innocent Paytm customers.
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Satyendra yadav (@Satyenderrr) reported@Paytmcare I’m unable to complete VKYC for my Paytm Payments Bank account. My name was earlier “Satyender Yadav” but now updated to “Satyender”, due to which VKYC is failing. Please assist in resolving this issue at the earliest.
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Hunter (@Hunter1123321) reported@Paytmcare @vijayshekhar It's been 53 days with no resolution for my payment issue. This is beyond unacceptable. When asked for an exact resolution date, I’m told the matter is still under investigation. What exactly are you investigating after 53 days?
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space (@Wild83206947) reported@Paytm assistant is the most frustrating help and support AI An urgent flight ticket booked and paid for by #axisbankcreditcard is still not issued and the only result to follow up is four tickets and assurances that an agent will contact. No hope of catching the flight now!
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Seven Sister (@SevenSisterIND) reported@Paytm @Paytmcare @PaytmCheckin Kindly issue the ticket under booking id 26931269137 asap
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Manas KJ 🇮🇳 (@kj_manas) reported@Paytmcare @Paytm you have one of the worst in-app help system. There is no way to reach out to you on call for support. I have been one of the earliest users or Paytm & have stick to this app for UPI & all of my needs but did not expect poor support, kindly reach out to me asap
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Maverma (@Maverma55555) reported@Paytm Paytm login issue last 24 hr not log in.
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Ansuman Mishra (@Ansuman30324200) reportedAbsolutely unacceptable service by Paytm. Despite multiple follow-ups, there has been ZERO response on my refund. Ticket IDs: 200011257375 & 200011295667 Airline has already processed the refund to you. why delay? Stop holding customer money and take accountability. @Paytm
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iamsatindra (@imsatindra) reported@Paytmcare I understand policies, but policies should also allow exceptions in genuine medical emergencies. I have already shared all supporting documents regarding my mother’s condition. Completely denying any help in such a situation is really disappointing. At least a partial refund,
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Hunter (@Hunter1123321) reported@Paytmcare @vijayshekhar If this is not addressed immediately, I will be forced to take further action. This level of service is completely unacceptable. @Paytm, it's time to fix this.
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Imran Khan (@ImranKhan157182) reported@gibesandswings @Paytmcare I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661
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अज़ीम आलम खान (@Azeemalamkhan2) reported@gibesandswings @prabha4652 @Paytmcare I purchased Paytm Gold a few days ago. After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen. I am unable to access my account and I also Installed Paytm on other mobile phones using my number.
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SuperlativeFX (@superlativeFX21) reportedFrom September 2025, I am facing an issue of UPI transactions failures in Paytm app and the reason for failure is “UPI RISK POLICY” I am using @Paytm from last 2-3 years and the experience is amazing without any failures but the problem started in September last year.
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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MakeMyTrip Care (@makemytripcare) reported@KumarSande2607 @Paytmcare Kindly allow us 48 hours to validate the issue and update you with a logical closure. Deepansha
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Aasheesh Mishra 𝕏 (@xDrAshishMishra) reported@Paytmcare Paytm bank is doing nothing that’s why I am posting my matter here. @Paytmcare This is not resolved. I am already trying through Paytm Bank channels but KYC is still not happening—Video KYC fails repeatedly and offline agent is also unable to process due to their own KYC issue.
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Patel Rikin (@patelriki13) reported@PaytmMoneyCare I just received an email from the support team stating that the issue has been fixed, but it doesn’t seem resolved. The fund is still showing its old name. This raises concerns about the quality and accuracy of Paytm Money. #SEBI #PaytmMoney @Paytm
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Hemang Patil (@HemangPatiltwit) reportedHey @Paytm @Paytmcare Unable to login to my Paytm account for the last 1 week. It constantly says Verification Failed and there is no proper customer care or support option available. Tried everything already. Need urgent help to access my account. #Paytm #PaytmSupport
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Noor (@aziztemp24) reported@Paytmcare Yes the rerouting was arranged by AirAsia team, after I contacted them for help. Because you guys are stuck with AI. Since the route has been changed now? What is the policy or process for the additional flight that I have to take now to Kolkata from Guwahati.
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sanjeeee (@sanket0981) reported@Paytm 😡😡😡😡You are Fraud , My soundbox Stops working since last 2 years , i still pay monthly charges on it There is no help from your side
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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Shubham Nivdunge (@ShubhamNivdunge) reported@Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare
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sy (@ShekharYadavB) reported@Paytmcare hey i am wondering, paytm payment gateway is onboarding new merchant ? I want for mt ecom website
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Shuhail Khan (@khan_kha55137) reported@Paytm Request for Deactivation Please deactivate my Paytm Soundbox (Model 4.3) linked with Paytm ID: 868651060117257 and Mobile: 8430979164 (Name: Aamir Qureshi). I have already raised multiple requests, but the issue is still pending. Kindly resolve this at the earliest.