Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (43%)
- Transactions (29%)
- Website (14%)
- Login (10%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Mobile App | 21 hours ago |
|
Jaipur
|
Mobile App | 4 days ago |
|
New Delhi
|
Mobile App | 9 days ago |
|
Yamunānagar
|
Website | 11 days ago |
|
Mumbai
|
Website | 17 days ago |
|
Greater Noida
|
Mobile App | 18 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Shravan Guriya (@GuriyaShravan03) reportedNo response to any previous tweets...no response to my problem...issue not resolved yet..what are you doing @Paytmcare @Paytm
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PRITAM BARDHAN (@Pritamcsk007) reportedHello @Paytm @Paytmcare @paytm I need support to download cancelled check. But it needed to update kyc. But after tapping update kyc it showing something problem happened.
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SumitKanojiya_Official (@SumitKanojiyaX) reported@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP.
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Atharva Kulkarni (@AtharvaKulkrni) reported@Paytmcare @Paytm didn't get any update regarding my issue . What's your email for customer support?
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varun (@varunvnn) reportedDear @Paytm, refund Ref No. 613314024644 for a cancelled Flipkart order is still not credited to my bank account. My bank cannot trace the transaction with this reference number. Kindly help check the UPI/payment status and provide transaction details.
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Rahul (@Rahul16474) reported@Paytm poor service in hanumangarh paytm sound box is not available from one month My sound box is not working i call many times but no response
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Vijay K Pal (@ViijayKpal) reportedThe Paytm Money app is facing serious issues today. It's auto-logging me out repeatedly every few minutes, and the app is not working properly at all. This is very frustrating during market hours. Please fix this ASAP! @Paytm @PaytmMoney @PaytmMoneyCare #PaytmMoney #AppIssue
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Prakash Agarwala (@Agarwala2003) reported@Paytmcare you have pathetic customer support service. I had booked a bus from Paytm app but the bus cancelled that too when I connect with the bus driver. Your app didn’t provide any info. After complaint I still not received my refund. Is this the service you are delivering?
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Anushree Agarwal (@Anushre15550054) reported@Paytmcare any update on the issue?
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Kannan (@KannanD85622531) reported@Paytmcare I sent details in DM.. Please solve my problem..
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Pulchritudinous (@jovialwinter) reported@Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP
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सतनवी (@ShambhuSahu) reported@vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai
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NAGENDRA SHARMA (@NSharma444) reported@Paytmcare my mobile no is 9837490909my Paytm acount is blocked plz help
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Rahul Chaudhary (@Rahul14644681) reported@Paytmcare my account is temporary block
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Pulchritudinous (@jovialwinter) reported@Paytmcare I've been waiting for five days now. You are always saying working on it. But still no resolution or response on support on the app. You are just making excuses and passing the time so that I leave this. I've also DMed you, but no resolution there too. @jagograhakjago @Paytmcare
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SumitKanojiya_Official (@SumitKanojiyaX) reported@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia
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Pulchritudinous (@jovialwinter) reported@Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP.
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Adil Patel (@itz_faiza26) reported@Paytmcare hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out
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Abhishek Harwani (@_Human_Male) reported@Paytm @GetBookCAB The AC is broken. I paid for an AC Sleeper. I got an AC Seater. Now I don't even have the AC. I am sitting in a sealed metal box in May heat in Rajasthan with no window openings. This is not an inconvenience. This is a health hazard.
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Glnsarma (@TigerGLN) reported@Paytmcare When I try to reach Paytm contact support it says thru app you raise your query. This app is automated version and does not to listen your problem. What a pathetic service
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Abdul Kaif (@abdulkaif0) reported@Paytmcare It's been 48 hrs Long Talked To You and The issue is taking Long 9 days How much time You Need More Please Connect Me over Call It's Urgent To me
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Anshumali Jha (@anshumalijha) reported@Paytm not able to reach customer care for flight. Please help
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare Issue not solve till now
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SumitKanojiya_Official (@SumitKanojiyaX) reported@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia
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Kannan (@KannanD85622531) reportedmy account is blocked. I am unable to access my funds. Please check my account status and guide me on how to resolve this. Requesting immediate support. @Paytm @Paytmcare
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MM (@mechymanish) reported@Paytmcare How much more time do you need? Your calls are unreachable, mails get no response, and support only sends automated replies. SpiceJet already processed the refund. Please give a clear timeline instead of copy-paste responses. Booking ID: 26907588942.
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Anushree Agarwal (@Anushre15550054) reported@Paytmcare @Paytm @PaytmCheckin I have DM my order id yesterday itself but got no response. I am not sure why paytm is holding customer amount. It is very frustrating to see such customer services . Please revert me at earliest
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शुभम खंडेलवाल 🇮🇳 (@AskShubh) reported@Paytmcare @Paytmcare You guys have one of the worst service, atleast reply to the message I sent you.
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Nitesh Kumar (@NiteshKuma42114) reported@Paytmcare @Paytmcare @Paytm how much time you guys need it's been 3days refund my money immediately as I haven't travelled due to safety issues.
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Kannan (@KannanD85622531) reported@Paytm @Paytmcare I am writing to inform you that I realized today that my Paytm account (9994871203) has been blocked. I kindly request you to look into this matter, clarify the reason for the block, and restore access to my account as soon as possible.