Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 9 days ago |
|
Kolkata
|
Login | 11 days ago |
|
Varanasi
|
Login | 13 days ago |
|
Dehra Dūn
|
Login | 13 days ago |
|
Delhi
|
Mobile App | 16 days ago |
|
Kolkata
|
Mobile App | 23 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Paytm Care (@Paytmcare) reported@Sachin60236154 @Paytm Hi, I tried reaching you over the phone but couldn't connect. I checked your ₹500 payment and found that Bank of Baroda declined the UPI debit due to insufficient balance. No amount was deducted. Please check with your bank for any holds or pending debits. Meanwhile, you can use your SBI account. I'm here if you need any help.
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Venkat (@Ram009999) reportedI want full refund this is because of your technical issue iam facing problem now @Paytmcare @Paytm @IndiGo6E
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TheIndicSphereX (@Luckiestone04) reported@Paytmcare Merchant who is receiving 1000 of transaction everyday, why he will contact his bank for me...@Paytmcare Waseem ..Do you really think this ? He is simply saying i have not received the money & I cant help further .
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare @Consumer2Court Please have look Issue is Pending since 5 days Paytm is making Fraud and not refunding the Amount.
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Mohit Choudhary (@i_mohit6) reported@Paytmcare But my another iphone 8plus and iphone x runing paytm smoothly why do i have issue with my iphone xr
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Leo (@Bharat_To_India) reported@PaytmMoneyCare @Paytmcare @PaytmMoney Why are not able to fix this simple issue, are you still operational in India
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Prayas Biswakarma (@kyuteboi) reported@Paytmcare Still not update ? Worst service @paytm @paytmcare
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primordial intelligence (@primal_brainer) reportedmy dad's been lecturing me about my spending habits. tbh, I didn't even know where my money was going. then I opened @Paytm's Spend Summary. seeing everything broken down by category made me realize I'd spent more on eating out than on rent this month. math is finally mathing.
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Masti Patna (@Prince97755897) reported@Paytmcare bad customer service
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Jitendra Sarswat (@sarsjits) reported@KartikDiscovers Aesa Kyun Laga bhai. I am one of the early user of this type of service which was launched by @Paytm for buying 2 wheeler. Also I worked there in those days so I thought why not. It was a charm to purchase and get hell lot of vouchers.
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naveendundigalla (@naveendkumar) reported@PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.
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Ajit Yadav (@imajityadv) reportedThis small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar
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bhawna (@bhawna2212) reported@Paytmcare What's the point.. I am still facing problem .. you are not able to resolve it ..it's been more than 20 days...@Paytm
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Shah Alam (@realshahalam) reported@Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.
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Anonymous Ruler (@RulerAnonymous) reported@PaytmBank @Paytmcare Unable to withdraw funds from my Paytm Payments Bank account. UPI, IMPS, and balance are not working. Getting errors every time. Please resolve this issue urgently.
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vishnu poddar (@VISON2233) reported@Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised
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. (@Shah_45_) reported@Paytmcare Done Please check and help resolve the issue
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Bhola (@Arpit0717) reportedPls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmBusiness @vijayshekhar @Paytmcare If you don't want to keep customers, then why do you have the platform, just end it. AI has been deployed in the name of customer care, it is not able to handle it, will customer all die out of frustration? I had just one small complaint that the money is coming directly into my account. Why do I need a business account? If I want to receive payment directly, then I can do it through any normal UPI.But you people or I closed your FIR directly without any solution, what nonsense is this?
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yugalll (@mib0098) reportedpathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.
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Karthik Malyala (@malyalakarthik9) reportedThere is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare
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Brundha (@brundhareddy24) reported@Paytmcare @Paytm @Paytmcare Why the hell are you not responding or not even looking into the ticket i have raised in paytm app??? Such a disgusting app and customer service
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Anirvan Jha (@anirvanjha) reportedHow were senior citizens expected to know a TDR was required when Paytm itself showed “Train Cancelled”? This is a clear service failure. @Paytm @Paytmcare please take responsibility, investigate and refund ₹3,702.65 immediately. All supporting screenshots are attached. 3/3
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Ankit Parihar (@Ankitparihar_) reported@Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.
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jignesh lakhara (@Jigneshlakhara) reported@Paytmcare My mob no. is 9428029250 App is not working from last two days. While opening app suddenly error shows and automatic close.
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Karthik Malyala (@malyalakarthik9) reported@Paytmcare no one contacted me till now, no resolution provided to my issue
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jignesh lakhara (@Jigneshlakhara) reported@Paytmcare Error is not solved yet.
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Ayush Agrawal (@sumitagrawal729) reportedHi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help
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Deepak Sharma Foodie (@DSFoodie) reported@Paytm @Paytmcare Your chat support is completely unresponsive and ignoring the issue. This is daylight robbery and clear mis-selling. Deactivate this Soundbox immediately and refund the deducted amount, or I will escalate this fraud to the RBI Ombudsman and National Consumer Helpline. Resolve it
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Manisha Ambwani (@AmbwaniManisha) reported@Paytm @Paytmcare please open customer care with representative who can answer and solve our questions Trying to connect on call couldn’t connect only Inbox chat window is there , please connect need to solve my issue asap.