Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (40%)
• Transactions (30%)
• Website (15%)
• Login (10%)
• Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.

City	Problem Type	Report Time
Jaipur	Mobile App	2 days ago
New Delhi	Mobile App	7 days ago
Yamunānagar	Website	9 days ago
Mumbai	Website	15 days ago
Greater Noida	Mobile App	16 days ago
Hyderabad	Login	30 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep Bari (@PradeepBari5) reported 3 minutes ago

  @Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport

• 
  Naukri with Azad (@NaukriwithAzad) reported 5 minutes ago

  @Paytmcare I am sick of hearing same automated messages from your side, just check it and refund my money asap..else Failure to do so by today, I will raise this issue over other social platforms!

• 
  Rajiv (@Rajiv_Realid) reported 8 minutes ago

  @Paytmcare You guys just replied to me the issue is resolved. Are your employees drunk while responding here? @Paytm

• 
  Abdul Kaif (@abdulkaif0) reported 18 minutes ago

  @Paytmcare It's been 48 hrs Long Talked To You and The issue is taking Long 9 days How much time You Need More Please Connect Me over Call It's Urgent To me

• 
  sushant shetty (@ImSShetty) reported 20 minutes ago

  @Paytmcare Still no response on the issue

• 
  Jeeban (@Jeeban_) reported 21 minutes ago

  @Paytm @Paytmcare urgent help !!! needs to report fraud Order id : 27027287814 UPI ref : 206103607440

• 
  Satyam Sahni (@satyamsahni0) reported 21 minutes ago

  @Paytmcare Resolved my problem already

• 
  SALMAN SAIFI 📊 (@salmansaifi89) reported 26 minutes ago

  @Paytmcare not able to login in my paytm account how to connect to support by call

• 
  rahul malviya (@rahulma91050245) reported 26 minutes ago

  @Paytmcare Send some problem and screenshot please check

• 
  SALMAN SAIFI 📊 (@salmansaifi89) reported 27 minutes ago

  @Paytmcare whats the cause of blocking my number from login into my paytm account

• 
  Manish Choudhary (@ManishChou42148) reported 28 minutes ago

  @Paytm Paytm payment bank m fd blance show kyo nhi ho rha h ,ye error kb tk solve hogi . reply paytm

• 
  MM (@mechymanish) reported 32 minutes ago

  @Paytmcare How much more time do you need? Your calls are unreachable, mails get no response, and support only sends automated replies. SpiceJet already processed the refund. Please give a clear timeline instead of copy-paste responses. Booking ID: 26907588942.

• 
  Glnsarma (@TigerGLN) reported 32 minutes ago

  @Paytmcare When I try to reach Paytm contact support it says thru app you raise your query. This app is automated version and does not to listen your problem. What a pathetic service

• 
  Ramakrishna (@Krishram190795) reported 33 minutes ago

  @Paytmcare @Paytmcare I am struck with the paytm gold, not able to sell due to unresolved issue. Can you expedite the resolution?

• 
  Sanju08 (@sanjayputtur1) reported 33 minutes ago

  @Paytmcare Please check Ticket ID: 200011610213. A fu d related issue remains unresolved and requires urgent manual intervention. Kindly DM o arrange a backend review at the earliest. @Paytm

• 
  CaptainNadine196 (@anshtrused) reported 36 minutes ago

  @Paytmcare I am unable to login my account from the many days please solve this

• 
  Sahil Chahar (@Airwarriorsahil) reported 39 minutes ago

  Paytm resolved my issue thanks @Paytm @Paytmcare @X

• 
  Radheshyam Jat (@Radheshyam76901) reported 40 minutes ago

  Paytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare

• 
  s (@anonyms1235) reported 40 minutes ago

  @Paytmcare @PaytmMy my account was temporarily banned without clear resolution, and it has affected my ability to receive money credit notifications and manage transactions. This is my primary payment app. Requesting urgent support and account review. Please assist.

• 
  Subhajit Das (@subhajitdas94) reported 41 minutes ago

  @PaytmMoneyCare 48 Hours passed. Still same. Why paytm money is so slow??? @Paytmcare

• 
  DIAMOND (@diamondbishnoi) reported 44 minutes ago

  Dear @Paytm , my Paytm Wallet is still blocked. I have already submitted my documents many times but there has been no resolution yet. Kindly review my account and unblock my wallet as soon as possible. Very disappointed with the delay in support. #Paytm @Paytmcare @PaytmBank

• 
  V U (@vidit_74) reported 47 minutes ago

  @Paytmcare been trying to get my sound box replaced but not getting any help from you guys.

• 
  Nikhil (@nikhil070105) reported 51 minutes ago

  @Paytmcare Yesterday i made a payment of 1500 rs from paytm having UPI REF. NO . 613197981211 but the merchant doesn’t received the money kindly resolve my issue

• 
  Ravi (@misraravikumar) reported 51 minutes ago

  @Paytm @Paytmcare Hi, my friend's account has been debited, showing as payment done to Paytm. But he has not made any payment to Paytm. He is unable to track the payment. The bank is not helping and also unable to reach Paytm care through call. Please help.

• 
  Ayush Anand (@ayush2u4u) reported 53 minutes ago

  @Paytm @FlixBus i already complaint about this on paytm website but I didn’t got the reply for this i am trying to connect with agent but no agent is connecting only ticket is raise thought bot agent and i have to got urgently if you didn’t reply i have to sue on you please reply

• 
  Suryansh Gupta (@Goldyflake) reported 54 minutes ago

  Termination request initiated for my Paytm Merchant Account by mistake. I want to cancel the termination request and continue using my account Kindly stop termination and help keep the merchant account active. @Paytm @Paytmcare #Paytm #PaytmMerchant

• 
  Pulchritudinous (@jovialwinter) reported 55 minutes ago

  @Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP.

• 
  Ayush Shukla (@afor_Ayush) reported 56 minutes ago

  @PaytmCheckin @Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?

• 
  SumitKanojiya_Official (@SumitKanojiyaX) reported 56 minutes ago

  @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia

• 
  Anushree Agarwal (@Anushre15550054) reported 58 minutes ago

  @Paytmcare any update on the issue?