Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (61%)
- Transactions (19%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 5 days ago |
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Login | 5 days ago |
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Transactions | 5 days ago |
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Transactions | 5 days ago |
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Mobile App | 5 days ago |
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Mobile App | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek (@Abhis2309) reported@Paytmcare why buyin soundbox compulsary with QRcode service. Your silence proves ur MALIGN INTENT. U hv instructed ur REGIONL Mangrs 2nt allow sell QR scannersseperately n force merchats 2buy soundbox for 999rs. Iam reporting this to @RBI how u forcin small biz 2buy soundbox
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prince garg (@princegargg) reported@Paytm @Paytm is down since yesterday? Technical issue error everytime
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gaurav (@gauravvohra31) reported@Paytmcare we have raised deactivation request of card machine on your merchant care app on 25th july , got no response till now Infact on my ticket there is number of a agent (sahil) who will pick up We called him , he had no professionalism Very bad service Need help
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Ravi Chandar (@ravikchandar) reported@karaikude @Paytm It is. Tried to make payment then checked app. It is down for a while seeing tweets here.
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Ravi Mangnani (@sanjuravi) reported@Paytm @Paytmcare Facing login error: "Warning [00000] Device environment is not correct." My device is secure, unrooted, & fully updated. Please help resolve this security lock. #Paytm #PaytmCare #PaytmIssue
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rajan ahuja (@rajanahuja9) reported@Paytmcare Can you help to process cancellation and refund
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ZAID LALA KHAN (@zkhan7952) reported@PaytmBusiness Please reactivate my Paytm Business account. You can keep the held amount on hold until the review is complete, but please allow new incoming payments to settle. The account suspension is causing heavy business losses. Kindly help. 🙏 @PaytmBusiness @Paytmcare
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Nitish Kumar (@Nitish0062) reportedWorst Customer support @Paytmcare
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Kuldeep Saini (@kuldeepsaini_23) reported.@PaytmBank @Paytm Can you help me, I have some money in my account
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Anurag Chaturvedi (@AnuragC1106) reported@Paytmcare still waiting for my Paytm to start working!
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Mukul Bisht (@mukulbisht5897) reported@Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device
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Sandeep Malhotra (@Sandeepm881990) reported@Paytmcare Kindly share your official email id on which I can mail to escalate my issue to higher authorities
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Ravi Chandar (@ravikchandar) reported@karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.
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Ahsan Sanjar (@_ahsanjar27) reported@Paytmcare has been disappointing right from inception. Down again for the last 2 hours and counting... @NPCI_NPCI @Paytm
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Santosh Rai (@santoshraig) reported@sunilp3007 @Paytm Right said all upi down
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Mukul Bisht (@mukulbisht5897) reported@Paytm @Paytmcare why I am unable to use Paytm for doing any transactions why I am getting a network error glitch after having a 1 TB of internet speed
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Moumita Biswas (@solo_motivator) reportedAs @Paytm business slowly going down; @UPI_NPCI transactions are going up. In July 2026, they did a transactions of 23.66B INR. #DigitalPayments #digitalpay #bhimupi
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Himanshu Rathore (@himanshu082007) reported@Paytm @Paytmcare I’ve been trying to reach your support for days with no response. • No reply to my DMs. • The Help & Support section only gives AI responses and doesn’t let me raise a support ticket or connect with an executive.
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aesthetic _rom (@aesthetic_rom) reportedHey @Paytmcare I got a voucher code vut due to wrong upi it was not successful now it showing this voucher already used . Please help me
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Saket Palod (@saket_palod) reported@TheJupiterApp Today when I am trying to open your app it is asking me to uninstall @Paytm @Paytmcare app saying it is blacklisted. Can you let me know why this sudden pop-up? and why isn't Jupiter giving this choice to customer rather than forcing to uninstall?
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Hira Singh Adhikari (@hirasinghadhika) reported@Paytm app is not working
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CA Sushil Singh (@cassbdb) reported@Paytm is down
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Illustrated Daily News (@I_DailyNews) reported@PaytmCheckin has simply abandoned no customer care number only non responsive bots. NEVER BOOK A FLIGHT TICKET VIA @Paytm
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Raghavendra Jalluri (@bhagavanraghave) reported@Paytmcare Paytm is a platform I have used to do the bus booking . Also confirmed with the message proofs and even call recording that I have from operator on the bus cancellation, so Paytm should be responsible to issue the refund to the customer and go in legal way against the operator
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tollydays (@dude_mr_vk) reportedI feel @Paytm @Paytmcare is shutting down .....how come they are so relax without fixing this issue from past 24hrs.....users are unable to login completely....issue haven't fixed yet
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Andrew Simoes (@Bombaymeister) reported@PaytmBank @Paytm - Look at this from your Chatbot. We are living in the age of AI and your apps conversation goes like this. My 6-year-old can create a better bot using Claude than your customer care. Me: I want to transfer my balance and FD out of Paytm Payments Bank. Paytm Care: Please log into the Paytm Payments Bank app Me: But the app isn't working, it's been replaced by a notice Paytm Care: Very sorry about that. Can you detail the specific issue? Is it a freeze etc etc Me: It's been replaced by a notice saying that RBI has suspended the license. Paytm Care: I'm sorry but I'm not equipped. Please log in through the Payments Bank app.
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dharmpal garhwal (@dpalgarhwal) reported@Paytmcare No body is replying after reminding the suggestion given by customer support and today is last date of paying my emi @Paytmcare @Paytm
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Jeevanand (@R_Jeevanand) reportedDear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen
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Shil Vediya (@vediya_shil) reportedIs Paytm Down @Paytm ? Unable to pay anyone right now #paytmdown
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Anshul Kumar Ojha (@KumarOjha009) reported@ashishkakkad8 @Paytm @Paytmcare Same issue here