Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/18/2026 09:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • 9810564441 sudhir sharma (@9810564441) reported

    @Paytm Somebody stole about ₹ 21000 from my account using Paytm, when I informed about this to Paytm through email, their reply came, we have blocked the beneficiary account and he has used the money, nothing more than we can do Is this service from Paytm?

  • yashjain9787 Yashwardhan Jain (@yashjain9787) reported

    @Paytm I ordered a fasttag on your app and have still not received it yet. Its been almost 15 days. I am not able to contact either your customer support or the courier services. Request you to kindly help in tracking and delivering.

  • iRahulk7 Rahul Kumar ✦ (@iRahulk7) reported

    @Paytmcare What a worst service experience @Paytm @Paytmcare , Going forward I am not going to make any payment through Paytm. Paying such a huge amount towards CC and waiting for 2 days is absolutely useless service. I don't understand why? #NoPaytmKaro to all the user.

  • SURENDR56758194 SURENDRA MEENA (@SURENDR56758194) reported

    @Paytm In service Mr. Paytm Bank official I have lost my old number which was closed for a long time, someone told me that someone got it removed,I request you to please transfer the old number 7023374337 to the new number 9461061885 for KYC.Complaint number is 3218147924

  • JithinJoyS Jithin S Joy (@JithinJoyS) reported

    @Paytmcare @consumercourtin sir, kindly request to do enquiry & audit for such act from companies like Paytm activating postpaid without taking consent from customer

  • iRahulk7 Rahul Kumar ✦ (@iRahulk7) reported

    @Paytm @Paytmcare @PaytmBank , Yesterday I made a payment for one of my CC. Payment amount is big and payment was successful but it's not reflected into my card. I tried for help section but your assistance is useless stuff.

  • JithinJoyS Jithin S Joy (@JithinJoyS) reported

    @Paytmcare I had reported this to customer care executive when I received call but no action was taken only asking for the repayment that too with late payment fees. If it's not resolved I would like to file case against Paytm for unauthorized activation of postpaid service without consent

  • mayank14051997 Mayank Dubey (@mayank14051997) reported

    Hello I loss my job due to my accident. But that time @Paytmcare also doing fraud with me represent say arrange or borrow due ammount your Paytm postpaid limit again open. But after payment it is still block Paytm postpaid doing very wrong with me atleast give true information.

  • shreedevi1187 Shreedevi Suganth (@shreedevi1187) reported

    @Paytm it's pathetic exp. OTP limit reached called customer after 3 hours of struggle to hear "wait for 24 hours". REASON FOR CUSTOMER MOVING AWAY, I GUESS I SHOULD CONSIDER TOO

  • Dhruv71403568 lucky (@Dhruv71403568) reported

    @Paytmcare please check dm and resolve issue @PaytmBusiness @Paytm

  • RealNew48583588 Ashutosh (@RealNew48583588) reported

    @Paytmcare Paytm please help me maine galti se dusre number PE Paytm kar dia 1250 rs please hold this amount and refund to me My registered Paytm no. 9810552916

  • siddharthk90 Siddharth Kumar (@siddharthk90) reported

    Dear @paytminsider I desperately need help with a ticket booking that I recently did on your system. I have raised multiple support requests and left messages on twitter. Please help!! @PaytmTickets @Paytm

  • 1FahimAkhtar Fahim akhtar (@1FahimAkhtar) reported

    Dear @vijayshekhar @PaytmBusiness @Paytmcare I have said many times through calls and chats that I lost my box. Blocked it because it had SIM in it, no one should miss it but there is no response from your side. Worst service RIP #paytm I will file a case in consumer court

  • VamsiGanesh18 Vamsi Ganesh (@VamsiGanesh18) reported

    @Paytm @Paytmcare can't you be responsible and solve this issue?

  • sahil7864022690 Sahil Akhtar (@sahil7864022690) reported

    @canarabank I can't able to connect my @canarabank account to my @Paytm account. Please resolve my problem.

  • ROHITMA29019800 ROHIT MALIK (@ROHITMA29019800) reported

    @Paytmcare my ticket id is - 3227936830. Please resolve this issue without asking stupid questions .

  • sanjeetkumar980 sanjeet kumar (@sanjeetkumar980) reported

    @Paytmcare my Paytm postpaid is not working???

  • TarunTTY Tarun (@TarunTTY) reported

    @Paytmcare Even if customer keeps balance in wallet, not able to use wallet and your app compels to use UPI. Smart way of Fraud by retaining interest free money of customers. There is no option in app also to raise this concern !!! Ridiculous ....

  • HAROONZMASTHAN HAROON Z MASTHAN (@HAROONZMASTHAN) reported

    @Paytmcare Why Travels Ticket booking severs are down ?

  • siddharthk90 Siddharth Kumar (@siddharthk90) reported

    @Paytmcare Please help!

  • amitguptanickky Amit Gupta Nickky™ (@amitguptanickky) reported

    @Paytm is the worst than the worst platform! 48hrs passed but my cashback has not been credited yet! Although @Paytmcare doesn't respond on this issue!

  • SyedKamranHasa2 Syed Kamran Hasan (@SyedKamranHasa2) reported

    @Paytm it's been almost 20 days now that I'm following up with Paytm Support in regard to my video kyc initiated but not done for personal loan but there is no response at all. Never expected it from them..

  • sahsandeep sandeep (@sahsandeep) reported

    @Paytm Well, i had a direct message with paytm support and must day they are worse. Good luck for all who are using paytm. I am out from a bank who is having a worst customer support

  • Mithil_007 Mithil Ajmera (@Mithil_007) reported

    @paytmbankcare @Paytm Still awaiting a response from your team. I haven't heard back from your team neither any human support is available on UPI app. Please consider this as a formal complaint. If not resolved would be forced to file a legal complaint.

  • mayank14051997 Mayank Dubey (@mayank14051997) reported

    @Paytm @Paytmcare @PaytmPostpaid I clear all the due According your representative. But my paytm postpaid limit block. I facing medical issues. I arrange this ammount very hardly. Please start postpaid immediately.

  • PatelAskin Askin Patel (@PatelAskin) reported

    @Paytmcare i request you to increase staff of customer care. I was try to connect for the last 4 hours

  • JithinJoyS Jithin S Joy (@JithinJoyS) reported

    @Paytmcare Kindly assist me with your customer care number & email id. I am unable to connect with you for such fraudulent happened

  • mayank14051997 Mayank Dubey (@mayank14051997) reported

    @Paytm @Paytmcare @PaytmPostpaid I clear all the due According your representative. But my paytm postpaid limit block. I facing medical issues. I arrange this ammount very hardly. Please start postpaid immediately.

  • ComPrarit Prarit Aggarwal (@ComPrarit) reported

    Never buy digital gold on paytm they will never allow you to deliver it in physical form.. this feature is not working from more than 2 months @Paytm @Paytmcare

  • Anajli60726507 Anajli (@Anajli60726507) reported

    @Paytmcare Pass me Paytm postpaid customers care service number