Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 4 days ago |
|
Yamunānagar
|
Website | 6 days ago |
|
Mumbai
|
Website | 13 days ago |
|
Greater Noida
|
Mobile App | 13 days ago |
|
Hyderabad
|
Login | 27 days ago |
|
Dārjiling
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Vignesh Vicky (@vickycool132) reportedHey @Paytm, @vijayshekhar still the issue is not yet resolved If you cheat like this, one day you will beg in the roads
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Anoop Patel (@AnoopForge) reportedDaily Digital completed campaign delivery for @Paytm #PaytmKaro, but payment remains pending with Aksshay Pathak and his company. This issue should be resolved professionally and immediately. @vijayshekhar
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NoBotsForSupport (@NoBotForSupport) reportedHow much time will this take to resolve @Paytmcare @Paytm I think if such small issues take so long to resolve.. there is no meaning relying on your apps for anything. @jagograhakjago #NoBotsForSupport
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Navid Khan (@navid_5500) reportedDear @Paytmcare, trying to get support for Postpaid loan closure has become impossible. You don’t have a proper customer care number, and the contact number listed on the web is not working. How are customers supposed to get assistance for foreclosure/NOC/closure issues?
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PRITAM BARDHAN (@Pritamcsk007) reportedHello @Paytm @Paytmcare @paytm I need support to download cancelled check. But it needed to update kyc. But after tapping update kyc it showing something problem happened.
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Vaibhavvvvvvvvvvvvv (@iamvs2002) reported@Paytmcare The reply that you always give me is we are trying. Just solve the issue.
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CaptainNadine196 (@anshtrused) reported@Paytmcare Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service
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Ashutosh Tiwari (@Ashutosh_Tem_02) reportedVendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar
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Aditya (@AdyitSngh) reported@Paytmcare @NPCI_NPCI I'm facing a error in my paytm app. It's showing "malicious app detected" because of this I am unable to do transaction. Kindly solve the issue. I've submitted my complaint to @Paytmcare, but no action or any reply was received from their side.
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M@πi (@maniwinz) reportedPaytm payments Bank is not working.. can't see balance in fd .. I want my money... Don't play wid me @PaytmBank @Paytmcare @Paytm
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Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat@Paytmcare I didn't recd any help in DM @vijayshekhar
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VARADARAJ (@VARADAR36779348) reported@Paytm @Paytmcare @vijayshekhar 4 days unable to transact due to “Malicious app found” error. No proper customer care response, no support, no solution, no direct contact or callback from Paytm. The issue is dragging in a very lethargic way while customers suffer.
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare If the chatbot responses are unreliable, why are customers forced to depend on them as the primary support system with no direct clarity available? No transparency, delayed responses, conflicting explanations, and unnecessary stress throughout this experience. @Paytmcare
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Nikhil (@nikhil070105) reported@Paytmcare Yesterday i made a payment of 1500 rs from paytm having UPI REF. NO . 613197981211 but the merchant doesn’t received the money kindly resolve my issue
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Rahul (@Rahul16474) reported@Paytm poor service in hanumangarh paytm sound box is not available from one month My sound box is not working i call many times but no response
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AT (@tiwari_a2023) reported@AnshiYa30249607 @Flipkart order with @Paytm cashback offer is a total scam. You will never get cashback. And if you ask customer support, flipkart ask to check with paytm and paytm deny on illogical reason, without mentioning it in terms It happended to me twice.
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Abhishek (@abhishekh_gupta) reported@Paytm Hi team need to speak to someone urgently regarding a fradulent activity please help what’s the customer service number ???
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Akshay (@Akshaypawar_) reportedPaid on Meesho via Paytm, money deducted but order not booked. Meesho says contact Paytm, Paytm says contact Meesho. No refund even after 48+ hours and no proper customer support. Very disappointing @Paytm @Paytmcare @Meesho_Official
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SAURABH GAUR (@Adv_SaurabhGaur) reported@Paytmcare Why does @Paytmcare is behaving in such a NAIVE manner? Just bcz they know what actually my concern is & deliberately deviating from it. Problem is CHEAP & PATHETIC tactics of PayTM to LURE customers by showing upto ₹300 & giving ₹1 as Cashback(or ALMS) to the loyal customers
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sushant shetty (@ImSShetty) reported@Paytmcare unable to use food wallet nor can access to check balance on app from last 3-4 days. Whats the issue
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Mohd Shafi G (@MohdShafiG4) reported@Paytmcare "Thank you so much for the resolution! I really appreciate the team's effort and the call I received to fix this. Glad to have this sorted out. Great service!" @Paytmcare
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Vipul Raghav (@VipulRagh83322) reportedPaytm just swallowed 2 days payment on behalf of sound box charges which is even not in use from last 1 year without even giving message of deduction and any in app notification just swallowed all my 2 days hard working money @Paytm @PaytmBank @Paytmcare
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sushant shetty (@ImSShetty) reported@Paytmcare @Paytmcare where are we on this issue ?
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Puneet Korjani (@not_puneet) reported@PaytmTravelCare @Paytm @Paytmcare , finally I got my refund credited to my account. Thank you for the support.
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sanjayholani (@sanjuholani) reportedHey @Paytm @Paytmcare — I've had ZERO usage of your Sound Box for 18+ months. No service. No communication. And suddenly ₹1940+ is charged out of nowhere! 🚨 Asked for help via chat → No resolution Called helpline → this is unacceptable from a #fintech
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Abdul Samad (@Abdulsamad2011) reported@Paytm now its just less then 24hrs left for my flight and but still my issue is not resolve. Its been more thn 2days since i raise my issue but still nothing. @DGCAIndia pls look into this @Paytmcare
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Subhadeep Kanungo (@Subhadeep_K) reported@Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.
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Vineela Sushmitha (@itsme_vineela) reported• Why was my LinkedIn profile viewed during this escalation process? What’s more concerning is that the support executive herself acknowledged that the chatbot had provided an incorrect response. @Paytm @jagograhakjago
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Satyam Sahni (@satyamsahni0) reported@Paytmcare I am not able to download my statement please help
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KKinDel (@KulshreshthK) reported@Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !