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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (44%)
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Login (33%)
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Mobile App (22%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Meerut |
Login | |
| Bhopal |
Mobile App | |
| Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Prateek Biyani
(@biyaniprateek) reported
@PaytmTravelCare @vijayshekhar @Paytm - do you guys even know what are you saying. Since when the expenses incurred to handle and maintain online transactions are being changed to customer and that to equivalent to the total transaction amount!
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Rajesh R Gowda
(@Rajkiranil) reported
@Paytmcare No proper response from your customer service team they made me wait on a call for an hour and disconnected 😡😡
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Balraj Rana
(@BalrajR63417223) reported
@Paytm Bakbaas service very heavy charge on credit card
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Manish Kumar Sah
(@sah_kmanish) reported
@Paytmcare @Paytm : hi, even after doing the kyc why all my transactions are getting failed. Dear Customer - We have initiated a refund of INR 1830.00 to your State Bank of India for your order-111526262695 done on CCAvenue on 5th June. Time taken to process refund into your acc
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mohit
(@Mohitjoy23) reported
@vijayshekhar @Paytmcare Give me account number I will donate 1200 rs . Double than your toll tax deduction lutera paytm. farjiwada @Paytmcare . Pagal aadmi bitha rakha hai customer support pe ..Tujhe keede padenge Mera Paisa kha k ...
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Kunal Hans
(@kunalhans84) reported
@vijayshekhar @Paytm @Paytmcare Why does a small issue like pan updation takes 3-4 days ? #poorcustomerservice
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Gouri Sankar Adha
(@AdhaGouri) reported
@Paytmcare My UPI payment is pending since 3/06/2022 there is no customer support in Paytm....lol.thanks
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Guruji
(@EnolaHolmes__) reported
I have booked 2 separate movie tickets on paytm. But I'm able to view only one. @Paytmcare please help how to view the other on app.
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Trick||Treat
(@PluseInPulse) reported
@Paytmcare your 24x7 help & support is a joke. My ticket id 3184093598 is still open and no one bothers to reply. My wallet amount vanished, fastag not listing even though i had 600+rs in wallet. Can someone care to address the issue?
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Shubham | Hudda.eth
(@ImHudda) reported
@vijayshekhar Hi Vijay, I spent the last 90 minutes trying to explain my issue to three of your executives - all of them guiding me to use your chatbot which has not listed my issue. No one is ready to give me an email id where I can write the issue down. @Paytmcare sucks.
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himanshu tyagi
(@terence776) reported
@Paytmcare And who the illiterate executive called me regarding my issue...he don't have any sense and talked me in drunked condition. No is- 9348196795 He told me himanshu baat kr rhe ho...kya dikkat hai paytm se
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Nitin Chandak
(@NitinCh50570828) reported
@Paytm I referred one person but I didn't get any cash back and not referred person as per the policy of the contact to customer service but no response from them very poor very slow
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PRASHANT GUPTA
(@prashant988989) reported
@Paytm @vijayshekhar your postpaid services is very bad & why will be charged Convenience against Txn ID: 31472803 whereas I already pay all month before due date. your help & support team only without any call me he only excuse "we trying to call you but we were unsuccessful".
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Pranjal kaushik
(@Pranjal59513814) reported
Today it's been 10 days and my paytm saving account is blocked. This app is so bad and it's customer care is also very bad they don't even reply. Worst customer care and net banking app i have ever used. @Paytm @Paytmcare @vijayshekhar.
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Piyush Kumar
(@piy0901) reported
@Paytmcare @vijayshekhar your company is cheating people by charging whatever amount they want to charge for bill payments. Customer will have to suffer huge loss if they don't cross verify the bills. Loosing trust and faith from @Paytm
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Amrender singh khosa
(@amrender_khosa) reported
@paytmbankcare @Paytm @PaytmMoney kindly stop to earn interest from customer money by stop it 4-5days. My 49999 stuked to earn interest. Transaction is 18242453103
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Pravin
(@Pravin48972585) reported
@Paytmcare This is still not resolved?? Are you guys working on this or it’s just fake promise
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Yugant Sharma
(@YugantSharma8) reported
@Paytm @Paytmcare Charging so much in the name of convenience fee doesn't make sense. Then wy do you have to charge late fee. I am not going to pay that convenience fee at any cost. This is too much. You can disable my postpaid service for permanent or withdraw that amount. (2/2)
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Chandra Thapa
(@Chandra36081803) reported
Dear @Paytm it's been a two day i am facing issue while paying with Paytm UPI . Please resolve the issue . @Paytmcare
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Amrender singh khosa
(@amrender_khosa) reported
@Paytmcare very big service issue, money deducted from payee, not received in beneficiary. Customer care said that not in control. They are unable to help. Transaction was 49999, how can I wait in uncertainty of Paytm. Fraud company transaction I'd 18242453103
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Ankit chawla
(@Ankitchawla4) reported
@Paytmcare sir whats the issue to solve this problems i have facing this issue from last month but there is no solution from our side totally pathetic service by support team
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Piyush Kumar
(@piy0901) reported
@Paytmcare @vijayshekhar your company is cheating people by charging whatever amount they want to charge for bill payments. Customer will have to suffer big loss if they don't cross verify the bills. Loosing trust and faith from @Paytm
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Pritpal Singh Dabali
(@singh_dabali) reported
@Paytmcare Pathetic services. I purchased two wheeler insurance a few days ago and till now I can't download the policy. When I click on the download policy nothing happens. Also, there is no option to connect to the customer care executive. Automated messages are not helpful.
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Shubham | Hudda.eth
(@ImHudda) reported
@Paytmcare worst service ever. I need to register a complaint and your employee Simran on call is not ready to share an email id where I can write a complaint. Complaint Id registered on call : 85123613
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Sahin Sharma
(@SahinSharma28) reported
Dear @Paytm wtf u keep sending postpaid bill msgs even after paying the whole amount
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pawan
(@maps111) reported
@Paytm not able to contact customer since morning, as wallet is inactive and money send by user not received neither get any intimation from sms or mail. Please help me paytm - 9811355672
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Nitin Chandak
(@NitinCh50570828) reported
@Paytm India's most poor service customer service is Paytm very disappointed#Paytm customer care
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Rahul
(@rahulnair_88) reported
@paytm @Paytmcare from past 3 hours I am trying to explain and ask help from paytmcare That today is emi date for the amount I have to pay for the loan I have taken from paytm And after 3 hours they replied click passbook and you will find pay now option .now they don’t know
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Amrender singh khosa
(@amrender_khosa) reported
@Paytmcare #Paytm #paytmkaro fraud company, customer care unable to tell about status. 49999 has been transferred not received in beneficiary. Now asked to wait 4days, NEFT takes 2 hours but paytm needs 4days, disappointed from experience.
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Ankit chawla
(@Ankitchawla4) reported
@Paytmcare ok Pls solve the issue till end of the day cause there will bounce this emi at tomorrow morning which was also done last month 5th May