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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (50%)
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Transfer (33%)
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Mobile App (17%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.
| City | Problem Type | Report Time |
|---|---|---|
 Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App | |
| Shillong |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sunny
(@Sunny27828454) reported
@Paytmcare @Paytm lol even scammers are making Paytm ID and replying for resolving my problem
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Shiva Agrawal
(@ShivaAg87621523) reported
You are not responding to my concern.i think you need to make service better.i raised a complaint about 30 days ago but you have not responded yet with any update. @Paytmcare @Paytm
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Bhavik Baudh
(@BhavikBaudh) reported
Indigo flight refund service to paytm is very bad. The flight ticket has been canceled for almost 15 days. But till date the payment is not credited to the account PNR NO.VNIBHM @Paytm Paytm Booking ID : 18425275463 @IndiGo6E
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Nidhin K Raj
(@nidhin_kr95) reported
@Paytmcare People please understand. They are very rude to customer. You people should understand customers feeling. We don't purposely won't forget to pay. We might me having some deaths or any other functions in family . Where we won't be able to use phones or email. This is really bad
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NM Ratnesh Shukla
(@rs12dec) reported
@Paytmcare how to write complaint in my words as on help line no option showing to write free text.
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Paytm Support
(@PaytmSupport13) reported
@vishalsheth @Paytmcare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //8596818036// just call all Refund issue request. Thanks
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Dinesh Jhunjhnuwala
(@dineshjj) reported
@vijayshekhar @Paytm really frustrating experience with your company for simplest of things. Ordered a FasTag and noticed one number wrongly entered. No option on the app to fix this. Called toll free and waited 18 mins. Lady says wait till U get the tag and call again to rectify
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INDRA K.
(@indra22591) reported
@vijayshekhar Respected Sir, complaint no. 3232300076 related to duplicate login in mobile no. 9125676738 is long pending since 5 days. Duplicate login happened due to your system glitches. Please do needful. @Paytm @Paytmcare
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Paytm Support
(@PaytmSupport13) reported
@_dawinder_ @Paytmcare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //8596818036// just call all Refund issue request. Thanks
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Amrit Singh Rajput
(@Amrit_singh4411) reported
My ticket I'd is:- 5035464466 My refundable money is not refunded till the date and I raised a call with customer care from three month, (10 to 15 time's) every time confirm but No one has taken seriously. Plz resolve my problem....@Paytm @PaytmBank @PaytmBusiness
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Krishiv
(@krishiv8190) reported
@Paytmcare does payment bank's visa debit card has lounge access?
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Nidhin K Raj
(@nidhin_kr95) reported
@Paytmcare I had a really bad experience with your app. You have charged me 295 rupees for one day late charges. That also one person called and talked really rude and badly. This is not at all customer friendly and customer supportive. Simple is also an money borrowing app but they are gd
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Rajiv Misra
(@RajivMisra12) reported
@Paytmcare I have shared the screen shot of 3 transactions and other details through direct messaging to you. Hope the problem is resolved early and my SBI savings account XXXXXXXX0029 is credited by 10 K early. @TheOfficialSBI
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Sarah
(@Sarah48085772) reported
@pwansingh @Paytm Without much time wasting quickly hit cyberghost_mood3 on Instagram I'm sure those dude will help fix that issue you're experiencing without much time wasting
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Aparna Awasthi
(@awasthiaparna96) reported
@Paytm How long will it take for your 24*7 support to look into the issue?
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harshita gupta
(@harshita07) reported
@Paytm this is happening with me 2nd time that amount deducted but didn't recieve the service in return. Everything I raised the issue but never get any help from your side. Its better to delete account I guess. Such a poor service
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Neha Wadhwa
(@wadhwaneha) reported
@Paytm @Paytmcare @PaytmBank I have been trying to change my paytm wallet name for the past 2 months, I patiently tried through customer support. Now I got some ones direct number, they have all my official documents. Can you help? My name still hasn’t changed!
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shashi Kumar jha
(@Its_shashi_jha) reported
Hey @Paytm i am struggling since APRIL 2022 and it's approx November. Raised several tickets but none proved fruitful.. its approx 8 months now and i don't know when to expect support from @Paytmcare may be after 9???? Ticket ID:- 3165344108(Apr) to 3233319635(today)
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Paytm Support
(@PaytmSupport13) reported
@harshita07 @Paytmcare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //8596818036// just call all Refund issue request. Thanks
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Sudhanshu Palaiya
(@SudhanshuBharat) reported
@paytmsupport009 I am NOT your Customer But Unfortunately Shareholder in @paytm To Support Me & Other Innocent Indian Middle Class like Me, please bring @Paytm share price to Rs 2200. I know we CANT EXPECT to earn Profit from HOPELESS Company but Atleast WON'T LIKE to Carry HUGE LOSS for Long.
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Paytm Support
(@PaytmSupport13) reported
@Rajveer080919 @Paytmcare @Paytm Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //8596818036// just call all Refund issue request. Thanks
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harshita gupta
(@harshita07) reported
@Paytm this is happening with me 2nd time that amount deducted but didn't recieve the service in return. Everytime I raised the issue but never get any help from your side. Its better to delete my account. Such a poor service. Thanks
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Mahendra Kumar Jalwaniya
(@JalwaniyaMKJ) reported
from
Jaipur, State of Rājasthān
@Paytm An issue raised here when I scand the Barcod of Upi Id- paytm-8758814@paytm and sent to another Upi Id - that is BHARATPE.9043132446@icic Please solve the issue to refund my money from another Unknown Upi Id. I'm sharing here both screenshots. Thanks with Regards
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Cea_zah
(@cea_zah) reported
@Paytm can't verify kyc. Everytime in final stage you says something went wrong. Please fix it 🙏🏻. Morevover the wallet is freezed and i can't even use my money #paytm #sucks
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Ruchi Mhatre
(@ruchimhatre) reported
@Paytm @GoogleIndia Pay You have helped so many small businesses across India to go cashless why not help the cab & auto drivers too with it. Of course some of them know how it works and are already ok with cashless but many are helpless at times.
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Neeraj Sahu
(@neerajsahu2003) reported
@Paytmcare i have created two times request for closure of my Paytm Postpaid account but it is not closed yet. COULD YOU PLZ HELP ?
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Yashu Pawanist 🧘
(@Yashupawanist) reported
@Paytmcare @Paytmcare Issue with my payment Of Online transaction Of My orders
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CA Kishan Agarwal
(@kagarwal552) reported
@Paytmcare I paid for my broadband service a few days ago…the money got deducted from my account … but haven’t been received by the service provider yet..
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Ranjithrajan.nft
(@ranjithrajan96) reported
Hey @Paytmcare @PaytmBank I'm facing an issue while using PP Bank account already did my kyc on 2018 but why asking again and again please contact me and rectify this issue
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Anil Sharma
(@aniljmu123) reported
Pls release my account as soon as possible i will not get any wrong amount rs 1240 from vinod kumar he will pay me because he take amount from me and then send me ... pls release my paytm payment account .... i face a lot of issue .... @Paytm @paytmbankcare @Paytmcare pls chk.