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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (80%)
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Transfer (20%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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beingthak
(@ThamshlThak) reported
@Paytmcare @Paytm I use paytm for business for my business , my sound box isn’t working since a week , it’s been almost a week I’ve been complaining to your customer care , unfortunately there’s no response from your side , if u don’t replace it within 24 hours , I’ll switch
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Alok Anand Narayan Tripathi
(@Alok_A_Narayan) reported
@Paytm @PaytmBusiness I was made to order 2 devices at two different rates and now since last 1.5 months I have not received my refund . Please resolve my issue or else I would have to file a official fraud complaint .
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Nilkanta Das🇮🇳
(@nilkantadas248) reported
@Paytm @Paytmcare Dear sir, today I got Paytm SBI credit card and one transaction has been done by me. Still I am not getting Paytm first membership. Why??? Please help me asap
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Santosh Kumar
(@sanrising) reported
@Paytm #PaytmCare Had given multiple time kyc documents.Customer care only knows forwarding the request to right team. Customer care takes 10 /30 mins lead time to reach and still no clue about resolution.Really frustrated with #PaytmCare way of working.
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Rohan Bahutule
(@Rohan042008) reported
@Paytmcare It doesn’t feel like u r keen on solving the problem otherwise my issue would have been resolved in the promised timelines. Nevertheless I’ve DM u my ticket no. Hope u r able to solve the issue #uselessapp
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Santosh Kumar
(@sanrising) reported
@Paytm #npci #fasttag More than 2 weeks customer care didn't able merge new profile with old profile on same mobile number. It's irony and surprisingly paytm app allowing new profile creation on same number to create nuisance .I am not able to use fasttag and wallet. pls help
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Rajput boy 😎
(@RathodKuvarsinh) reported
@Paytm @Paytmcare @paytmbankcare please help me , I want to close #paytmpostpaid account on urgent basis ,I am unable to find any option for deactivation
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Batman
(@son_Of_Superman) reported
@paytm @Paytmcare @PaytmMoney #paytmmoney #paytm #paytmcare Please assist me and resolve my issue.
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Pranav Pandya
(@Pkpandya) reported
@Paytmcare is Paytm asking to send sms to private numbers for activation of login ?
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Deepak joshi
(@Deepakj171994) reported
@Paytm @pnbindia please settle my amount i transferred 30k money from my credit card to my friend's account but still he did not receive payment. After calling customer care and visiting the pnb branch there is no solution. My Ref ID is 221143027543. Pls provide solution
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Vinit Kumar
(@hey_vinit) reported
I am trying to close my Paytm Postpaid account for the last 3 months also tried to connect with Support Team they replied I can only get support via chat option in case of Postpaid. I tried that as well, I received only Bots replies there no executive joined me. @Paytm @Paytmcare
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Shabin Sajan
(@shabinsajan) reported
@Paytmcare having OTP related issues from last day.. still not able to log in.. pls check .. pm me for more details #Paytm
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Rocinante
(@_javedchauhan) reported
@Paytmcare @Paytm @PaytmAshaKiran I tried to deactivate my Fastag with Paytm but there is an issue coming from the last 5 days. I tried to get in touch with customer support representative but you stupid AI assistant don't have an option.
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Nilkanta Das🇮🇳
(@nilkantadas248) reported
@Paytmcare I have given you my registered mobile number by DM. Please check asap and help me urgently
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Tushar Gupta
(@TusharG08688606) reported
@PaytmBusiness @Paytm i have put so many complaints regarding my soundbox but there is no solution by customer care and they deduct the monthly fees every month of soundbox. Zero service and zero response of my complaint of paytm customer care.
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Prateek Majagavi Jain ಪ್ರತೀಕ ಮಜಗಾವಿ ಜೈನ
(@prateekmajagavi) reported
@Paytmcare @PaytmBusiness @Paytm Ticket number 5027972130, I have raised the issue long back and there has been no appropriate action from your side. The sound box is completely dead since more than 3 weeks. And monthly rental amount is getting deducted. This is not acceptable.
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Harshal Khairnar #TeamHHB🚩
(@Harshal_k72) reported
@Paytmcare My transaction failed yesterday for 375/- but same amt deducted from my account, no proper response from 24x7 help. 221356274982 UPI transaction number.
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Rocinante
(@_javedchauhan) reported
@PaytmAshaKiran @Paytmcare @Paytm why you have this stupid 24×7 AI support if it can't lead us to right option. So frustrating and no wonder paytm share is tanked. This app has no future.
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Aditya Mishra
(@illusionist_adi) reported
@Paytm @Paytmcare There is no way to contact customer care. Your toll-free numbers are going "switched off". Need some here man.
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ABHI
(@abyhineet) reported
@Paytmcare my KYC expired on 31st December and now I can't renew it as my account is shown New. How can it become New when it has been working from so long..
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Supaw
(@supaw_41) reported
@Paytmcare The wallet balance issue is different from my Paytm money issue.
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Garam Chai
(@GaramChai7) reported
@Paytm what is wrong with you paytm . I am getting unneccesary notifications from you .20 messages with same content in last 20minutes . Wtf is wrong
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AR
(@AR1596A) reported
@paytmbankcare @vijayshekhar @Paytmcare I am not getting any reply in app so I raised issue at Twitter but there is reply here also. Perhaps this is the company policy that do not reply the customer query so that customer can leave the issue after getting fed up in waiting
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NILAM DEVI
(@NILAMDE20512273) reported
@Vermaayush047 @Paytmcare Paytm customer service 9827578081
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Aditya Mishra
(@illusionist_adi) reported
@Paytmcare I would like to have a call and know about my debits from Paytm postpaid service.
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Utkarsh Srivastav
(@UtkarshSri_) reported
@Paytm I have an issue with my postlaid bill , have already raised a ticket yesterday , but no response . Are you even looking in it ?
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Arun Sabharwal
(@Arunekbhartiya) reported
@Paytmcare @PaytmMoneyCare Ur bogus support syatem says that its avaipable for 24x7 but its just chatbot and really nobody reponding to my worry from last 2 days
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Budhram Bishnoi
(@budhramdhaka) reported
@Paytm @Paytmcare @paytmbankcare please help me. I want to close #paytmpostpaid account on urgent basis. I am unable to find any option for deactivation
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Saikumar Mamindlapally
(@Sai_mamindla3) reported
@Paytm @PaytmBank @Paytmcare so i change my name as per new updated Aadhar and PAN so in chat box no one can respond on this problem since 12 days.. Please respond on my problem sir... 🙏🙏🙏
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Hussain Khan
(@Hussain13419252) reported
@Paytmcare please provide me customer care number