Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/25/2025 10:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • XLKAUSHIK kaushik sarkar (@XLKAUSHIK) reported

    Hey @Paytmcare i want to transfer my paytm account new number, my old number are now not active coz I have not recharged for some months. How transfer please help me do this MORE INFORMATION @paytmbankcare Dm

  • Lakshma73030451 Lakshman Kumar (@Lakshma73030451) reported

    @PaytmTravel @Paytm When I receive money from paytm wallet to my marchant account,it is not showing PAYTM wallet option. My paytm KYC is already completed. But,it is not showing wallet option. Please,help me

  • Debjani27563541 Debjani Bose (@Debjani27563541) reported

    Hi @Paytmcare , The phone number I used to create my PayTm account is no longer in use, it is assigned to someone else, I do not use the account anymore. But my email is still linked with that account. Please get back to me and help unlink it. Submitted a ticket on your portal.

  • TusharJ31217936 Tushar Joshi (@TusharJ31217936) reported

    @Paytm Hi team i am user of Paytm since ages now i was trying to use ur Rent on card option available on ur portal. It was working fine few days back and all of sudden today morning when i tried a transaction and it failed and it said " The system bot has blocked my account"

  • Nolanist1 saravanan (@Nolanist1) reported

    @Paytm dear team I have a raised a issue with the support team and my query is not resolved till date... please do the needful

  • MALLIKARJUNASM5 MALLIKARJUNA. S. M. (@MALLIKARJUNASM5) reported

    @Paytmcare I am Mallikarjuna S.M and I am working in defence, I have already submitted my KYC document but I am still able to withdraw amount from paytm I have requested them so many times but still they are not giving me the appropriate answer

  • RecordsActive ACTIVE RECORDS (@RecordsActive) reported

    @paytmbankcare @Paytm @Paytmcare MY ACCOUNT 7737618162 has been blocked I had provided all the document demanded by u. But your executive are not replying at all. So plzz take a look at my problem. And resolve it.

  • ARSecredHeart Sri A.R. of RK-HM-V (@ARSecredHeart) reported

    @Paytmcare Dear Paytm, It has come to our Notiece that while Log into our Paytm A/c in the name of Verification SMS Charges are deducted. Stop this Practice. Have option so that one can be able to Log im by putting Ph. No. & then by Password. PLUS Patarrelly keep Login via OTP Option.

  • Duggu2810 Duggu (@Duggu2810) reported

    Can't login paytm number of my parents in my phone excluding mine two number. @paytm @PaytmBank @Paytm #uninstallingpaytm

  • statistician_3 Amit Bhimani (@statistician_3) reported

    @Paytmcare My money deducted from credit card but not added to paytm wallet. No customer executive to answer my quary and how I raise transaction dispute

  • Shubham20354885 Shubham kumar (@Shubham20354885) reported

    @Paytm @MobiKwik your service is worst among all payment apps .... You don't show terms and conditions to users and after applying offer you are saying terms and conditions not met ... Didn't give my 100 rupees cashback and 20 sign up bonus also not given ....

  • Shubham20354885 Shubham kumar (@Shubham20354885) reported

    @MobiKwik your service is worst among all payment apps .... You don't show terms and conditions to users and after applying offer you are saying terms and conditions not met ... Didn't give my 100 rupees cashback and 20 sign up bonus also not given .... @Paytm

  • kc04054793 kc prajapati (@kc04054793) reported from Arun Arekar -residence, State of Gujarāt

    @Paytmcare hey Paytm care, I want to return my sports shows purchased via order no. 13881224457, but your application does not support for return, please help me. The received shoes are too small to fit

  • ARSecredHeart Sri A.R. of RK-HM-V (@ARSecredHeart) reported

    @Paytmcare @chandan45728181 Dear Paytm, It has come to our Notiece that while Log into our Paytm A/c in the name of Verification SMS Charges are deducted. Stop this Practice. Have option so that one can be able to Log im by putting Ph. No. & then by Password. PLUS Parrarelly keep Login via OTP Option.

  • ARSecredHeart Sri A.R. of RK-HM-V (@ARSecredHeart) reported

    @Paytm Dear Paytm, It has come to our Notiece that while Log into our Paytm A/c in the name of Verification SMS Charges are deducted. Stop this Practice. Have option so that one can be able to Log im by putting Ph. No. & then by Password. PLUS Parrarelly keep Login via OTP Option.

  • VarunBh2403 Varun Bhardwaj (@VarunBh2403) reported

    @Paytm Very Very Poor service of Paytm Team..I booked my air tickets on 17.02.2020 and given the refund request due to COVID on 14.12.2020 with case ID 178437083,0but till now no refund provide by Paytm.. shameful service...

  • Surya55729957 Surya (@Surya55729957) reported

    @paytm @Paytmcare I got a voucher of ajio, with 400rs discount if I purchase 1500 value in ajio. In ajio site there is an offer that if you purchase 1200 worth goods you will get a discount of 600 of you pay through paytm. Then what's the benefit of voucher. Bloody hell paytm.

  • kveervibes kamalveer singh (@kveervibes) reported

    @Paytmcare You have wrong info confirm from your customer executive pls

  • VarunBh2403 Varun Bhardwaj (@VarunBh2403) reported

    @PaytmTravel @Paytm Very Very Poor service of Paytm Team..I booked my air tickets on 17.02.2020 and given the refund request due to COVID on 14.12.2020 with case ID 178437083,0but till now no refund provide by Paytm.. shameful service...

  • VarunBh2403 Varun Bhardwaj (@VarunBh2403) reported

    @Paytm Very Very Poor service of Paytm Team..I booked my air tickets on 17.02.2020 and given the refund request due to COVID on 14.12.2020 with case ID 178437083,0but till now no refund provide by Paytm.. shameful service...

  • nani19030063 nani (@nani19030063) reported

    @Paytm Jagan anna doing payments ontime we don't have any issue with slow payments.bcz ycp using paytm app to sending money

  • R46265278 unknown (@R46265278) reported

    @Paytmcare need help

  • NalinaV2 Nalina V (@NalinaV2) reported

    @Paytm please help me out, I got an offer on whisper sanitary pads @30% discount But I'm unable to redeem it It is showing the error as THE GIFT CERTIFICATE OR COUPON CODE IS INVALID Please solve this issue....

  • Lakshma73030451 Lakshman Kumar (@Lakshma73030451) reported

    @Paytm When I receive money from paytm wallet to my marchant account,it is not showing PAYTM wallet option. My paytm KYC is already completed. But,it is not showing wallet option. Please,help me

  • GIRISH99495808 GIRISH (@GIRISH99495808) reported

    @Paytmcare My postpaid is not working

  • samreshsammy51 samresh singh sammy (@samreshsammy51) reported

    @Paytm you are also doing cheating with customer share wrong reference number , I do payment rent card two times but still not get status where are my money ,your customer care not well respond say I do not know ,then what I do y number 8757879608

  • SUJOYGORAI131 SUJOY GORAI (@SUJOYGORAI131) reported

    @Paytmcare @Paytm @PaytmBank Joined May 2014 Hii Sir I need a help I refund my money wallet to bank I will see my transaction is success but money not credit to my bank account please help .... My Wallet Transaction id - 34480607098 My Register Number - 7908592751

  • samreshsammy51 samresh singh sammy (@samreshsammy51) reported

    @Paytmcare I do pay rent payment 35350, 20200 , paytm share one reference number but I am unable to found my where is amount ,in your app showing success and one more message refund, your customer told no any information about it what I do please told mobile no-8757879608

  • PardipS87554685 Pardip Sharma (@PardipS87554685) reported

    @Paytmcare My Paytm postpaid is not working even though I do not have any dues, for how many days I have been calling the officials but no one has any idea, everyone has become mad. Please help & call back arrange... Paytm number 9354860001

  • VarunBh2403 Varun Bhardwaj (@VarunBh2403) reported

    @Paytm Very Very Poor service of Paytm Team..I booked my air tickets on 17.02.2020 and given the refund request due to COVID on 14.12.2020 with case ID 178437083,0but till now no refund provide by Paytm.. shameful service...