Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 8 days ago |
|
Chhindwāra
|
Mobile App | 14 days ago |
|
Jaipur
|
Mobile App | 18 days ago |
|
New Delhi
|
Mobile App | 23 days ago |
|
Yamunānagar
|
Website | 25 days ago |
|
Mumbai
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ankit (@snapsbyankit) reported@Paytm @Paytmcare @Paytmcare till already 48 hours my money is still not refunded to me I'm filing a consumer court case on this now it is enough, call me give a number to connect customer care agent
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Ashish (@ashishd911) reported@Razorpay Hi razorpay I am following up with your team for last 2 weeks. But no response everytime they ask me to wait for 3 or 4 days. Is this the service we can expect in future. My app launch is also getting delayed. 19182348 my ticket ID. @Paytmcare do you provide payment gw
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Karankashyap (@_Angryfilmmaker) reported@Razorpay , @gocashfree Payments, and @Paytm are three payment gateways that seem to have no understanding of their own compliance requirements or the laws they claim to follow. They ask creators and businesses for certificates and licenses that literally do not exist. In my case, they requested documents that aren't relevant to my business model. I even showed them websites and apps, including adult content platforms, that already have their payment gateways activated, despite having no visible refund policy, no proper registered address, and missing several basic compliance elements. Yet for genuine creators and startups, they create unnecessary hurdles by demanding imaginary documents like Digital License or Copyright License Certificates, certificates that do not officially exist anywhere in the world in the way they describe them. The real issue is that people sitting in decision-making positions often have very little understanding of digital businesses, content licensing, or creator ecosystems. I am already using another payment gateway successfully, but my experience with these platforms has been extremely disappointing and frustrating. #paymentgateways #indialaw trying to attach a video in the comments section. I am not going to let this issue go quietly.
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Satish M (@Sati4284) reported@Paytmcare Could you please provide me the ET for the issue to be resolved?
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Sheik Sabi (@Sheiksabiofical) reported@Paytm Respected Sir/Madam, I am unable to view my CIBIL score in your Paytm app. I have been trying continuously for the past one month, but it is still not showing. Even after refreshing the CIBIL score section multiple times, the issue remains unresolved.
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atyantyadav (@atyantyadav2109) reportedMy Paytm account has been suddenly blocked without any prior notice. How do I get it unblocked or speak to a real human from Paytm support? #Paytm #UPI #IndiaPay @Paytm
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Prateek Bajpai (@themusicaldude) reported@Paytmcare @Paytm How IDIOT is your support team that they are taking forever to simply unblock my registered Paytm number? First you blocked my number without any communication or reasoning went not you're not even replying to me😡 It's been more than 72 hours.. NO RESPONSE
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Ronak Brahmbhatt (@Ronakkb) reported@Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??
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Anushree Thatte (@anushreethatte) reported@Paytmcare @Paytm you think you can extort customers with free air ticket cancellation policy and then ghost them with no number to contact you when their refund is delayed? Your AI assistant is ****. I have no way to ensure refund. You guys need to be shut.
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Zetarium (@farhan_aahmad) reported@Paytm are you will to lose your customer because of your customer service . From 6 -7 you don't care about my problem no solution nothing at all that the hell is your support .... I dm them yesterday but no reply from then
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Nilavarasan V (@nilavarasan_v) reported@Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue
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Abhinav shukla (@iam_av9) reported@MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.
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Saurav Sagar (@mello_drama020) reported@Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to
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Lavanya A. (@happybychoicee) reported@Paytm @Paytmcare another hopeless experience Order ID: 27097216424 - tickets have NOT BEEN CONFIRMED. payment has been made AND I HAVE MY TRAVEL PLANNED?? @nuegoindia Urgent support required.
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𝐃𝐢𝐯𝐲𝐚𝐧𝐬𝐡𝐮 𝐒𝐡𝐞𝐤𝐡𝐚𝐫 (@68_divyanshu) reported@Paytmcare Dear paytm support it's already 3-5 working days are completed but till the date I'm not able to login my paytm, Seriously is that your support?
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Dharmendra Meena (@Dharmendra_1718) reported@Paytm this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate this my problem
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Aadarsh maheshwari (@Introvertt71) reported@Paytm When Paytm payment bank return my money. Fixed deposit stuck in paytm banking help me plss
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Yash Jain (@jainyash822) reported@Paytmcare It is very disappointing that Paytm, which is used by every other citizen, does not value its customers. My account is blocked for a week without any reason and Paytm has not unblocked it yet. Paytm team, haven't you received your 3-5 working days yet?? @Paytm #paytm #paytmcare
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Zetarium (@farhan_aahmad) reported@Paytmcare There is not update from 6 days . Of my problem .Tell me simpley can I use paytm again or not . @Paytm @Paytmcare
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Anurag Mishra (@anureyan) reported@Paytmcare Hi @Paytmcare I am unable to access my account since 17 May and raised a complaint through @X It's been 6 days and no one reached out to me nor the problem is sorted. Unfortunately there is no way to reach customer care. What should I do now.
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@Anu (@anutechie3) reported@Paytmcare Before blocking customer account.. inform customer.. don't act smart as if you hold every rights to control customer account..
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atyantyadav (@atyantyadav2109) reportedMy Paytm account has been blocked for a week and there's still no resolution. All my work depends on Paytm — @PaytmCare please help.
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Manish sabharwal (@Manishs44898627) reported@Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good
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Pulkit_625 (@guptapulkit625) reported@Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar
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दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported@Paytmcare Very bad service , If you are using services of @Paytm and you are getting any issue and you want immediate solution there no such platform to get any solution. I have purchased Gift card from @Paytm and when going to use getting expired msg.
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Abhi's🤗 (@Abhi_9131) reportedFraud Alert! I made a payment via @Paytm for a product, but the seller scammed me and sent a completely different/fake item. I have all the proofs (chat, unboxing video, receipts). @PaytmCare please help me stop this payment or take action against this fraud account! #Paytm
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Foger Rederer (@RubberBullet2) reported@Paytmcare Why is it that you're randomly denying access to people with various errors for no fault of theirs?
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Karan Singh (@karanKabiraazad) reported@Paytm Payment business team is the worst. There is no proper support system, unnecessary charges are applied, and the service is completely disappointing. It feels like a fraud company with zero customer care and no accountability. Very bad experience.
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✨ Simran_SidHeart 💙 (@RealSidh1212) reported@Paytmcare @Paytmcare It's been more than a week now. My Paytm account is still blocked. I tried the login link you sent but it's not working. No proper resolution yet. Please resolve my account issue urgently
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Varija (@Crystal_Volcano) reported@Paytmcare @Paytm My account has been showing “Your account is under review” for over 3–5 working days now. I still can’t access it. Please review my account and restore access ASAP. There is no helpline number I can contact ! Terrible experience !