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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 46% Mobile App (46%)
  • 23% Website (23%)
  • 15% Transactions (15%)
  • 8% Login (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.

CityProblem TypeReport Time
New Delhi Mobile App 7 days ago
Haridwar Transfer 26 days ago
Bhubaneshwar Website 26 days ago
Agra Mobile App 1 month ago
Chhindwāra Mobile App 2 months ago
Jaipur Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • imkiwifruit
    STRAY CAT (@imkiwifruit) reported

    What kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.

  • yogeshranjan54
    Yogesh Ranjan (@yogeshranjan54) reported

    @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

  • Vijayshreeeee
    Vijayshree (@Vijayshreeeee) reported

    @Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.

  • BodhAmit
    Amit Bodh (@BodhAmit) reported

    I am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120

  • _astitvasingh_
    Astitva Singh Bais (@_astitvasingh_) reported

    @Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????

  • ashuxoxo
    Ash (@ashuxoxo) reported

    Hey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm

  • Isolate21261459
    Yours (@Isolate21261459) reported

    @Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap

  • akki_4747
    𝚊kshay (@akki_4747) reported

    @Paytmcare I'm not able to find any info on my wallet balance in your app. When I ask the chatbot it says contact paytm payments bank app. But there is no such app. Help and return my money

  • Sheikhrehan234
    Shaikh Rehan (@Sheikhrehan234) reported

    Please solve my problem ,and take action against your agent @Paytm @Paytmcare

  • Venjixgaming
    Venjix Gaming (@Venjixgaming) reported

    @Paytmcare Solve this issue

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

  • amal_prasanth
    Amal Prasanth Kumar (@amal_prasanth) reported

    @Paytmcare There is no such issues at receiver's bank. All are perfect there.. Paytm has not transferred any amount to receivers account... You are holding it for your needs.... Such a scam.... @RBI @RBIsays

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @gibesandswings @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • surajtakrani
    सूरज Takrani ♥️ (@surajtakrani) reported

    Dear @Paytm, my issue is still unresolved, yet my support ticket has been closed. Closing a ticket without providing a solution is frustrating. Please review my case and help resolve the issue.

  • garvitgoyal31
    Garvit Goyal (@garvitgoyal31) reported

    @Paytmcare card machine not working since 2 months. Raised complaints 3 times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id- 500009072486, 500009267389

  • raj_abhish17096
    Abhi (@raj_abhish17096) reported

    @Paytmcare After 13 hrs i wanna ask u...take any legal action against him?? Or @Paytmcare @abcapital no one care about customer....after send all proofs what r u thinking???

  • iamB_Chandel
    Bhavesh chandel (Advocate) (@iamB_Chandel) reported

    and there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.

  • lonewarrior_8
    Keerthi Kumar (@lonewarrior_8) reported

    @Paytmcare Explain me the reason for this, if I am not eligible how can they show in their browsing page? @flipkartsupport are you willingly misguiding your customer @jagograhakjago How can we respond on this? Please suggest.

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    Hi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    @Paytmcare Still now my issue is not resolved please look into this matter

  • urskondaiah
    kondaiah bollineni (@urskondaiah) reported

    @Paytmcare Hello @Paytmcare What do you mean by concern has been resolved here ? I haven't got my prize details yet, the concern or issue is still open. Please check and do the needful.

  • TheAmittMalik
    Amit Malik (@TheAmittMalik) reported

    I’m using Paytm from last 10 years and one incident happened with in 2020 that’s someone have bypassed my phone and stolen otp to login the Paytm account I lost my account with my money and information after that many a times my Paytm no 8287475646 @Paytm @OnePay @vijayshekhar

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    @Paytmcare It’s not my problem, what to do now??

  • TheManTheMyth07
    The Man The Myth 07 (@TheManTheMyth07) reported

    @Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?

  • usernameskipd
    Jai Raj Srivastava (@usernameskipd) reported

    Casual reminder to @Paytm @Paytmcare that "Unable to process the request" isn't a user retention strategy. Every time I click the "Close my account" button in the app, it fails. For weeks. You must have error logs, failing to fix this implies you like it as a feature? @consaff

  • rahulsahani125
    Rahul Sahani (@rahulsahani125) reported

    @PaytmBusiness dear paytm for business your service is not I want to close my sound box but sound box show in my merchant app but customer support and an agent tell me you have no sound box and rental deduction monthly monthly why @Paytmcare

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytmcare

  • realSS94
    Suraj Shukla (@realSS94) reported

    Hey @Paytm @Paytmcare @PaytmCybercell Regarding Pending Salary Discrepancy and Full Payment – [Your Employee ID / Your Name] ​Respected Sir/Ma'am, ​I am writing to bring to your urgent attention a serious issue regarding my salary payment. 1/2