Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 9 days ago |
|
Kolkata
|
Login | 11 days ago |
|
Varanasi
|
Login | 13 days ago |
|
Dehra Dūn
|
Login | 13 days ago |
|
Delhi
|
Mobile App | 15 days ago |
|
Kolkata
|
Mobile App | 22 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Manish Jha (@Mrashish501) reportedHi @paytmbankcare @Paytmcare , my AGENT: RRN Number: 61961 7549132: for Rs.1779.00/-. shows the refund was credited to my Paytm Payments Bank Savings Account by 15 Jul. However, Please clarify and help how can i collect money
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Vikas Yadav (@VikasYadavA2Y) reported@Paytmcare Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.
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Bhavin Rathod (@BhavinRathodT) reportedPro tip : Avoid typos of CAR NUMBER while checking car insurance premiums or renewal options on Paytm. Paytm will run behind you FOREVER despite it’s not about your car. @Paytm : FIX THIS IMMEDIATELY.
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Ankit Parihar (@Ankitparihar_) reported@Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.
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Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported@Paytmcare Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates
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naveendundigalla (@naveendkumar) reported@PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.
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CineTradeCraft (@Satvikbhardwaj8) reported@Paytm Why paytm money is down?
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Prosenjit (@Prosenj26121111) reported@Paytmcare This is your support reply regarding recharge plan, check the attach image of your support chats mentioning your faults.
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Siddharth Pallav (@SiddharthPalla2) reportedHi @Paytmcare, my father's phone has been stolen along with the SIM linked to his Paytm UPI account. We need to block the Paytm/UPI access immediately to prevent any misuse. Please assist us urgently with the quickest way to secure the account. DM open.
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Shah Alam (@realshahalam) reported@Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.
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Morningstar (@makrohet) reported@Paytm @Paytmcare I am trying to set up my Paytm money account, the process is getting stopped half way. I have been trying to reach you through app, but it's unresponsive. I have got the rewards of zero brokerage till sept 30, but not able to open my account.Kindly help
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Insane13x (@insane13x_fit) reportedHello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness
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Masti Patna (@Prince97755897) reported@Paytmcare bad customer service
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Venkat (@Ram009999) reportedDear @Paytmcare @Paytm Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve
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Reddy (@iam_Rah12627) reported@Paytmcare I have already dm you the chat with the airline but you guys didn't even reply after checking and didn't bother to solve the issue at the earliest, pathetic support..
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Abu Qumar (@QumarShaikh) reported@Paytmcare If the merchant received the payment, share a settlement/transaction ID or proof I can show them. Why should the customer keep running between Paytm, the bank & merchant? I paid via Paytm—please coordinate with your merchant and resolve it. Ref: 619609903653
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करन कपूर (@KaranKa28398327) reported@Paytm if u can't provide proper vouchers and ur support system is ONLY AI how can a customer contact support service. Why for everything u ppl need AI. i m not able to redeem the voucher but ur AI SYSTEM IS not Helping me as it doesn't have that feature. CRAZY
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MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reportedTruly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness
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Ankush Popli (@ankushpopli444) reportedTotally fraud @PaytmBusiness don’t buy card machine still can’t help for last 3 days shame on you @Paytm @Paytmcare #BycottPaytm
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रोहित 🇮🇳 (@om_rohit7) reported@Paytm Hlo @Paytm i am unable to login my paytm account from 20 June and not resolved my problem
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Dev (@DehuryD3) reported@Paytmcare @PaytmBusiness I am not able to login to my paytm for business account. While tried in web giving me error as Merchant configuration issue. What is this issue. Today in my shop i received many payment. Now not able to login to my paytm for business app. Please help
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Anirvan Jha (@anirvanjha) reportedHow were senior citizens expected to know a TDR was required when Paytm itself showed “Train Cancelled”? This is a clear service failure. @Paytm @Paytmcare please take responsibility, investigate and refund ₹3,702.65 immediately. All supporting screenshots are attached. 3/3
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bits of threads (@bits_threads) reported@RBIsays @BankofIndia_IN @Paytm helo , I had 4 times unauthorised transaction from bank of India , first one 237 4 times , I debit only once but paytm debited 3 times more total 948 ,contact bank many times , log in with bank but the bank always has error
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmCare @PaytmBusiness URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue
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EqualSmoke (@EqualSmoke0) reported@Paytm @PaytmBusiness Please check my DM and permanently close my Paytm Merchant account. I do not have any Paytm Merchant device. If this issue is not resolved promptly, I will be compelled to file a complaint with the RBI.
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Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported@PaytmCheckin @Paytm Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates
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Anand Sankar (@saybwala) reportedHey @Paytm @Paytmcare stop using an AI bot to call and harass B2B customers. AI bot is not a key account manager. B2B customers need actual human support.
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Anand (@Jha_AnandA) reported@Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar
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Surender Singh, CMT,FDP (@suren_investing) reported@vijayshekhar , your Paytm service sucks..if there are any frauds, nobody responds in either online chat an ur AI chat both has lower IQ than 5 Yr old..Please get u house in order on such simple issues before projecting on cutting-edge tech @Paytmcare
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KS (@kanwaljeet36) reportedFacing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm