Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/05/2025 09:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjaythaman2 sanjaythaman (@sanjaythaman2) reported

    @Paytm Have Paytm Ac for years Not working due to KYC issues but deducting money from my Ac. No service. Need help to save money

  • Nandankainth2 Nandan kainth (@Nandankainth2) reported

    @PaytmBank @Paytmcare Not getting any response from Paytm Care I did not know that the service of Paytm Care could have been so useless, if I had known, I would never have done it, my account has been blocked for 5 days,

  • SeemaYa13803378 Seema Yadav (@SeemaYa13803378) reported

    @Paytmcare This should not take that much of time to initiate a refund. The case has been pending since last 7 months and you still want the customer to wait more. Is there any guarantee my issue is getting resolved?? Have stopped using your services due to bad CX exp.

  • JainathJaiswal Jainath Jaiswal (@JainathJaiswal) reported from Gorakhpur, Uttar Pradesh

    @TheOfficialSBI made payment thru @Paytm Ref no: 121561246749 got pending status then again did Ref no: 121560807939, IFSC: SBIN0RRPUGB, please refund my money ASAP. @RBI Disappointed with ur service.

  • atulyag Atul Gadekar (@atulyag) reported from Nashik Division, State of Mahārāshtra

    @Paytmcare @vijayshekhar Deadline kya hai? Kitne saal lagenge issue solve karne ke liye, what exactly As soon as possible means, what about your Grievance Officer?

  • mr_sam779 MR_. ZYK (@mr_sam779) reported

    @Paytmcare Hi sir, Sir Why my Paytm Account got blocked ?.I believe on paytm and credited too many amount in Paytm Payment Bank so i am so sad .How can i unblock my paytm account or what is its procedure, please help me sir, Thank you. my paytm number +919837356914

  • razdan36 Praneet Razdan (@razdan36) reported

    @Paytmcare paid credit card bill first payment was failed and second was successful by my account got debited twice need help on this

  • iamhimanshup Himanshu pandey (@iamhimanshup) reported

    @Paytmcare @Paytm I have raised a query in paytm with reference no. 188 073 249 which is remain unresolved till date. Several time undersigned tried, but there is no reply at your end. It is really disappointing, i guess you should stop your credit card service.

  • Sandeep79411610 Sandeep Kumar (@Sandeep79411610) reported

    @Paytm Hi team, My self Sandeep kumar 9821589491 this is my no. i have taken paytm postpaid service but i m unable to use it the amount, if this kind of services will be there for customers then why these services will be ???

  • mr_sam779 MR_. ZYK (@mr_sam779) reported

    @Paytmcare @chetanchawla16 @geethanaidusing Hi sir, Sir Why my Paytm Account got blocked ?.I believe on paytm and credited too many amount in Paytm Payment Bank so i am so sad .How can i unblock my paytm account or what is its procedure, please help me sir, Thank you. my paytm number +919837356914

  • VIJAYKU19357719 VIJAY KUMAR (@VIJAYKU19357719) reported

    @Paytm you deduct service charge immediately but your services are wrost of wrosts,very poor customer care

  • birkaran19 Birkaran Singh (@birkaran19) reported

    @Paytmcare @PaytmBank kindly help

  • Sandeep79411610 Sandeep Kumar (@Sandeep79411610) reported

    @Paytm this is very pathetic service

  • VinayTiwariVT Vinay Tiwari ✈️ (@VinayTiwariVT) reported

    @Paytm Paytm is good but why are you making customer confused by this useless cash back programs. Very sorry. 5000 cashback points = Rs 50 (Flipkart Voucher) Means, 100 cashback points=1 Rs. 👎👎👎👎👎👎👎👎👎

  • chandel_rohan Rohan Chandel (@chandel_rohan) reported

    @Paytmcare After opening account in paytm bank , gave credentials for getting payment from company but you're not ready to issue a cheque book for it since my pincode isn't covered in your delivery. I'm unable to change address too. worst experience ever.

  • AkhilGopiNK1 Akhil Gopi N.K (@AkhilGopiNK1) reported

    @Paytm Paytm is providing cash back for their customer. But they are not paying to their employees. I worked in paytm almost for 2 months, as a sales executive in banglore. Paytm not provided any salery and I didn't get clarification from my higher authority. Nice keep it up👍

  • Pradeep73631684 Pradeep Surana (@Pradeep73631684) reported

    @amazonIN your courier serivere are wrost.sir couriour boy ke karan sari problem creat ki gayi. Aapki couriour serive are very bad @Paytm @Flipkart

  • atulyag Atul Gadekar (@atulyag) reported from Nashik Division, State of Mahārāshtra

    @Paytm @Paytmcare @vijayshekhar How shameless people are you, I think this issue is out of your control, shutdown your business, this will not solved by you, I am going to take legal action against you now.

  • RaviPat15005057 Ravi Patel (@RaviPat15005057) reported

    Hello guy's please don't buy anything from @Paytm @PaytmMall. I want to file compliant against @Paytm they cheated me. I am calling in Paytm customer service in February they say our councern team cordinate with you but till now no reply from councern team.

  • Davinde26622598 Davinder singh (@Davinde26622598) reported

    @Paytmcare How long you will take to revert for inconvenient service provide by railways were ticket book from your app.

  • VinayTiwariVT Vinay Tiwari ✈️ (@VinayTiwariVT) reported

    @Paytm Paytm is good but why are you making customer confused by this useless cash back programs. Very sorry. 5000 cashback points = Rs 50 (Flipkart Voucher) Means, 100 cashback points=1 Rs. So, basically you will earn from Rs 1 to Rs 100 (1 Lac cashback point) 👎👎👎👎👎👎👎👎👎

  • Pradeep73631684 Pradeep Surana (@Pradeep73631684) reported

    @AmazonHelp your couriour service are very bad. My order id 408-5050631-5375502 he plz refund jari karvaye.@Paytm @Flipkart

  • YTajpara Yashkumar Tajpara (@YTajpara) reported

    @Paytm worst Customer service from your end . Raised on 20th july not yet solved .

  • Nandankainth2 Nandan kainth (@Nandankainth2) reported

    @Paytmcare @PaytmBank Paytm's service is so slow, I did not know that if I had known, I would never use it, my account has been blocked since 5 days, I do not know why ,Not getting any response from Paytm Care

  • IRFANAHMEDABBA7 IRFAN AHMED ABBASI (@IRFANAHMEDABBA7) reported

    @Paytmcare That's my problem still my due date is pending i.e, 07/08/2021 and there is already charges applied on it. My main amount is Rs. 4750/- and you are demanding Rs. 4862.10/- for no reasons. It means your are charging additional Rs. 112.10/- for the e- statement.

  • bhanu0097 Bhanuprakash Nidamanuri (@bhanu0097) reported from Medchal Malkajgiri, Telangana

    @Paytmcare @PaytmBusiness hi team I sent Dm but no one respond from your team. Still my issue is not resolved. Kindly help me to resolve my issue .

  • RaviYadavBehror Ravindra yadav (@RaviYadavBehror) reported

    @Paytmcare @paytmmallcare @PaytmMall i'm facing a issue in my order delivery plz help me...My ordered is not delivered to me after 6 days of expected delivery date....It's urgent need to me

  • ImBarun_Ghosh Barun K Ghosh 🇮🇳 (@ImBarun_Ghosh) reported

    @Paytmcare @Paytm Screenshot has been shared on my first tweet. But still you want the same picture. This is ridiculous. While working, did you people close ur eyes.

  • Avinash78268789 Avinash (@Avinash78268789) reported

    @Paytmcare I doubt if your customer service team reads customers query before replying.

  • AmoshAnthony Amosh Anthony John (@AmoshAnthony) reported

    @Paytmcare sir my account is blocked and I submitted the documents which were asked but still no response from customer care