Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 6 days ago |
|
Dārjiling
|
Transactions | 13 days ago |
|
Bengaluru
|
Mobile App | 22 days ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Punjab National Bank (@pnbindia) reported@TusharMond31381 @Paytmcare Dear Tushar, We regret the inconvenience caused. We request you to please contact our Customer Care Center at 1800 1800 / 1800 2021 (toll-free) for immediate assistance regarding the matter. Regards, Team PNB
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g_abey (@Abeygeorge14) reported@Paytmcare @Paytm @AkasaAir I made a flight booking with akasa air but the booking is still in pending state and no update has been provided yet. Could you please help with this? Booking ID - 26928117747 and Transaction id: 27801844923
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रीड की हड्डी किसान (@mia_peachx0003) reported@RSRTC_OFFICIAL Still waiting for response. Issue unresolved. Kindly take this seriously and provide update/refund ASAP. @Paytm @RSRTC_OFFICIAL
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Madhav Gupta (@Madhav_Gupta14) reportedFacing issues with Paytm Wallet: • Wallet balance stuck - can’t transfer or use for FASTag • Statement flow breaks after time selection • “KYC temporarily unavailable” for long Pending for long. Needs immediate resolution. @Paytm @Paytmcare
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Shubham Nivdunge (@ShubhamNivdunge) reported@Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare
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Shiv Sutar (@shiv__sutar) reported@Paytmcare @Paytm @Paytmcare please resolve my issue is still pending
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Suresh Madha (@suresmadha) reported@Paytmcare It's been 2 and half days. What ******** is going on ? **** off @Paytm
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dan mahachi (@DanMahachi) reported@Paytmcare @Paytmcare l think it's wise l take legal action now....since you are showing no interest in solving my issue it's been 1 month now and you haven't refunded my money,am really disappointed in you
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Kuldeep Singh (@deep001z) reported@Paytmcare I didn't get service and now this responsibility of a bus service provider okay this is very good scheme you are playing
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Karan (@karan_018) reported@Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.
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Pratik Rathore (@Pratikrathore__) reportedWhat ******** is this @Paytm @Paytmcare I just purchased some gift vouchers but all of them are invalid the website is asking for a 16 digit code you gave me a 12 digit code what is this how do i use it now even i can't get the voucher pin so what to do now with this invalid code
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Noor (@aziztemp24) reported@Paytmcare Yes the rerouting was arranged by AirAsia team, after I contacted them for help. Because you guys are stuck with AI. Since the route has been changed now? What is the policy or process for the additional flight that I have to take now to Kolkata from Guwahati.
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Sahil (@Sawhil31) reportedHello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?
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Yatindra Jha (@YMJrocks) reported@Paytmcare I have booked a return journey and got confirmation for only one way flight. Pls help. This is urgent as money has already been paid.
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Siddarth Jain (@iamsiddarthjain) reported@PaytmBusiness @Paytmcare It has been 3-4 days and my issue remains unresolved. Despite your claims, the 'other wallet' option is still active. Please escalate this immediately. If you cannot fix this, initiate the removal of the Soundbox from my store as I no longer wish to use your service
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Yasharth (@yasharths21) reportedHi @Paytm @Paytmcare @paytm I booked flight tickets today and added travel pass to it, but my ticket does not show travel pass. Please assist ASAP, paytm Help in app is not responding Paytm Booking ID : 26911157329 Ticket id : 200011352126
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Satyendra yadav (@Satyenderrr) reported@Paytmcare I’m unable to complete VKYC for my Paytm Payments Bank account. My name was earlier “Satyender Yadav” but now updated to “Satyender”, due to which VKYC is failing. Please assist in resolving this issue at the earliest.
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Ashutosh Bhawsar (@bhawsar33) reported@PaytmBusiness No body available in paytm for your solution, it is very very pathetic service @Paytmcare
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Omkar Jadhav (@anthropic_o3) reportedI applied a coupon for ₹30 cashback on Swiggy (Instamart) but have not yet received it. The help section has not provided a satisfactory resolution. @Paytmcare @SwiggyCares #help @instamart_it
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Vikash singh (@vikash_sin41545) reported@SchinSrivastava same issue .. @Paytmcare not supportive
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𝐉𝐀𝐍𝐀𝐑𝐃𝐀𝐍 𝐒. 𝐏𝐀𝐍𝐃𝐄𝐘 (@janardanspandey) reported@PaytmMoney @Paytm 3rd class customer support for paytm money
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Ansuman Mishra (@Ansuman30324200) reportedAbsolutely unacceptable service by Paytm. Despite multiple follow-ups, there has been ZERO response on my refund. Ticket IDs: 200011257375 & 200011295667 Airline has already processed the refund to you. why delay? Stop holding customer money and take accountability. @Paytm
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RHFitness (@RHumberstonePT) reported@Paytmcare Both my wife and I cannot login to the app we are both getting the blank white screen after receiving OTP. I have; -cleared cache -cleared data -updated the app -uninstalled/reinstalled -restarted my phone -tried by data and wifi. What the hell is happening?
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Prashant Jain (@jain_saabh) reported@Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.
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Pankaj Singh (@PankajSinghps54) reported@Paytmcare @vijayshekhar My vijay shekhar, first off all i am telling you your customer care no 24x7 is not working it came switched off in a day time and in late evening busy. I had done one transaction it is failed but still refund not credited in my account. See ur service
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Ayush Singh (@AyushSingh098) reportedEven after multiple escalations no help received from @Paytmcare @jagograhakjago kindly help me
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Maverma (@Maverma55555) reported@Paytmcare No response from your side still facing problem access denied
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Pankaj Singh (@PankajSinghps54) reported@Paytmcare @vijayshekhar My vijay shekhar, first off all i am telling you your customer care no 24x7 is not working it came switched off in a day time and in late evening busy. I had done one transaction it is failed but still refund not credited in my account. See ur service
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Suresh Madha (@suresmadha) reported@Paytmcare It's been 2 and half days. What ******** is going on ? **** off @Paytm
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Monu Sharma (@mon_speaks) reported@Paytm , I need help with login, not able to login to the application