Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (47%)
- Website (20%)
- Transactions (13%)
- Login (7%)
- Withdrawals (7%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 12 days ago |
|
Bhubaneshwar
|
Website | 12 days ago |
|
Agra
|
Mobile App | 25 days ago |
|
Chhindwāra
|
Mobile App | 1 month ago |
|
Jaipur
|
Mobile App | 1 month ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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aahikmrs (@Kikimeowra) reported@Paytmcare hey, I can't check the balance or transfer money from Paytm Payments Bank. Please fix this.
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Pardeep Deshwal (@pardeepd199) reported@Paytm @Paytmcare it's been a week and still paytm is not sending otp for login process and even if I get loged in my upi is not working worst experience msg is sended from my phone someone otp is also received but their app is not reading it
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Rohit Gupta (@gupta_rohit4) reported@ICICILombard @Paytm Worst experience, booked car insurance yesterday, still not able to get the inspection done. Who is going to bear the challan now? Your customer care us useless Break in number: 1000676838 Paytm Order Id: 27153842533
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Md FAHAD (@Md_fahad7204) reported@Paytmcare Very disappointed with Paytm's merchant support. My monthly transaction limit was reduced, and despite following up for the last 8 days, the assigned service agent has neither provided a proper response nor resolved the issue.This is impacting my business. Requesting
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Nikhil Choudhary (@nikhildipp) reportedHey @Paytmcare Need Help to integrate payment gateways
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Tareek Aaryan (@Tareek_Aaryan) reported@Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare No this was raised earlier and I tried before 6 hr and same issue happend I am not going leave this issue simply I want my refund
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Anand Sankar (@saybwala) reported@TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.
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Umesh Mishra (@UmeshMishra309) reportedDear @Paytmcare, I have raised multiple requests for a new Soundbox and repeatedly contacted local vendors, but there has been no response or follow-up. This is affecting my business operations. Kindly resolve this issue at the earliest.
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KING_K (@GODKILLER387) reported@Paytmcare At this point it's getting absurd 😞 I regret why did I even use paytm. The support is doing nothing my payment is stuck for 24 hours and I'm not even getting a single reply
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Biswajit Sahoo (@cs_biswajit) reported@Paytm @Paytmcare please help us to deactivate my father's business account and soundbox. While installing your agent told her monthly ₹1 will be deducted but every ₹124 deducted please help us to deactivate the ac
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itsmesandy ☀️ (@sansin83) reported@Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off
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Yours (@Isolate21261459) reported@Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap
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itsmesandy ☀️ (@sansin83) reported@Paytmcare booking id 27083790237 , 6000 worth booking cancelled by bus driver, app says journey completed, driver number is off, customer care is slow,,, please help
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Yogesh Ranjan (@yogeshranjan54) reported@Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid
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Rahul (@JaYaarYahanSe) reportedwhy am i not able to make bill payments?? I’ve been trying to make it on paytm - not working. Says “operator is currently not accepting payments on any app”. When will this be resolved. @tatapower_ddl @Paytm @Paytmcare
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Mohit Verma (@MohitVe74672466) reported@Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing
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Abhishek Kumar Singh (@abh1kr) reported@Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?
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Paytm Care (@Paytmcare) reported@sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.
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Harsh (@casperrr_exe) reported@Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?
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Balendu Dubey 🇮🇳🇮🇳 (@BeingBalendu) reported@SuryodayBank @Paytmcare Your wrist service in postpaid business lack of the things that happened to pay the bill after that amount was automatically deducted from the account these things happened twice such a pathetic and ridiculous thing happened every time
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money
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Vinod R Saravaiya (@saravaiya_r) reported@Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same
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I,m SANTOSH (@ImSANTO39590187) reported@Paytm my fd account not opening always show server error very frustrating
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Rahul Sahani (@rahulsahani125) reported@PaytmBusiness dear paytm for business your service is not I want to close my sound box but sound box show in my merchant app but customer support and an agent tell me you have no sound box and rental deduction monthly monthly why @Paytmcare
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Dhruv Ramjiyani (@imDhruv15) reportedI have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare
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itsmesandy ☀️ (@sansin83) reported@Paytmcare send u the details via dm, kindly look into it, daylight robbery it is n ur customer care is slow n not responding
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Amal Prasanth Kumar (@amal_prasanth) reported@Paytmcare made a self account money transfer at 7pm today and still now it is not credited. @Paytm again started playing with peoples money... Solve the issue and give my money back
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as (@as_010399) reported@PaytmBank I want my Paytm bank statement for the month of February 2022. Help me with the same. @Paytm @Paytmcare