Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: New Delhi, Ahmadābād, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 10 hours ago |
|
Yamunānagar
|
Website | 2 days ago |
|
Mumbai
|
Website | 9 days ago |
|
Greater Noida
|
Mobile App | 9 days ago |
|
Hyderabad
|
Login | 23 days ago |
|
Dārjiling
|
Transactions | 29 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin M🇮🇳 (@SachinMaheswary) reported@Paytmcare @Paytmcare Even after reaching you guys out on mail , you are least bothered to reply to customers which shows how you take lightly the customers issue. #worstplatformpaytm #paytmfraud
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Manish (@samuraijack013) reported@Paytmcare Need urgent help regarding my international flight booking refund request. Booking ID: 26946705119 My flight originally scheduled for 22 May has been rescheduled multiple times by the airline, making the itinerary unusable for me.
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jay (@BinaySomesh) reported@vijayshekhar the Care facility for the @Paytmcare has been worst i have created ticket for last 3 days no action is taken. The IVR never connects to any person. The support is zero. I have been a customer for 7 years. Booked 1000 of flights . One i had to cancel and you are not
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Prashant Bhadoria (@Prashant_S_Gwl) reported@Paytm Pls help
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Naveen Bodwani (@NAVEENBODW77392) reported@Paytmcare help to solve my issue regarding my sound box my soundbox charges in 5 min dischrge in 2 min something does not speak payments battery issue sound issue
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Nikhil (@nikhil_talreja_) reported@Paytm does not have an option or any phone number available to connect directly with the customer care executive, the AI they're using is disgusting and it is really helpless, The company like this cannot rely on only just AI, all issues cannot be understood by AI.
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shashi kiran (@KiranShash35666) reported@Paytmcare Extremely disappointed with lack of response regarding my refund. Qatar Airways confirmed ticket is open, but since it was booked via you, responsibility lies with your team to coordinate the approval. This has been pending for far too long—plz help & see message
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kʊʍǟʀ քօաɛʀ (@Kumar_power5) reported@SuryodayBank @Paytm @Paytmcare my loan amount debited twice please resolve my problem..
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Yash Agarwal (@yashagarwal685) reported@Paytmcare I have a mobile recharge coupon valid till 5th May I applied it & tried a mobile recharge but the payment failed before initiating Since then the recharge is pending & I am unable to reuse the code also Plz help @Paytm
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anoop (@anoop1402) reported@Paytmcare can someone look into why I am unable to access my PPBL account?
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Rohan (@Rohan__0212) reportedWorst service in India by @PaytmBusiness Complaint Date- 28 March, 2026 Ticket No.- 500008198418 The complaint is not solved till now and the whole customer service are making excuses daily. More than 1 month passed. Worst Service in pos payment. @Paytm @PaytmBusiness
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Mohd Farman (@faizali7714) reported@Paytmcare My issues not resolved am very angry
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राहुल कुमार दुबे (@rahulkrdubey) reported@Paytmcare Thank you for the response. I request you to kindly resolve this issue as soon as possible since Air India Express has already confirmed that the refund of ₹18,742 for PNR Q1HWHL was processed to Paytm on 24/04/2026. Refund Transaction ID: 489877892 NCH Complaint No: 9223166
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MR Aasif Khan Khan (@MRAasifKhan01) reported@Paytm i have done a transaction and money has been deducted but yet not received in recivers account this is bad service
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pawan kumar (@pawank_r) reported@Paytmcare @vijayshekhar kindly ask your team to resolve the issue. Information asked is already furnished hours before, no there is no update no response. I am unable to make payments and it's more than 24 hours. Kindly help . @Paytm
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KKinDel (@KulshreshthK) reported@Paytm @vijayshekhar @mdeora1 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Mr. Swet Mishra (@iSwetMishra) reported@Paytm @vijayshekhar I'm still in the same problem kindly Help Me with it.
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Ramakrishna (@Krishram190795) reported@Paytmcare I have a kyc issues with paytm gold, which was not resolved since 5 days. Could you help in getting it resolved?
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KKinDel (@KulshreshthK) reported@Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Abdul Samad (@Abdulsamad2011) reported@Paytmcare @Paytmcare Hi, whats an update on this. As im worried too much about this. Help do the needful at the earliest
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KKinDel (@KulshreshthK) reported@Paytmcare @khan140133 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Sarika Raj (@SarikaRaj257522) reported@Paytmcare That’s what I want to contest hence my post. The resolution you provided is that you washed your hands off stating that that gift card has already expired and my reasoning is my gift card was not available for me to use for 6 months because of glitch at ur end.
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WAKA (@wasimak010) reported@Paytmcare I have booked and cancelled ticket on Irctc website and payment done via Paytm QR code scan but after cancellation on 30.04.2026 still refund amount not received in account, so please do needful.
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Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat@Paytmcare What is the problem in paytm ?
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Naveen (@NaveenK34750579) reported@Paytm Sandhya Travels bus broke down mid-journey and no alternative was arranged.Passengers were standed on the outskirts till 2:30 AM. I had to pay ₹800 extra and travel standing in another bus till Hyderabad Request immediate refund and compensation. Ticket ID: 200011468821
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NINJAZX10R (@ninjazx10_6379) reported@Paytm When technical issue solved in paytm payment bank application We are unable to see my savings account or fd balance why!
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Abdul Samad (@Abdulsamad2011) reported@Paytmcare But its already been more thm 24hrs since u r working on my issue @paytmcare
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Manish (@samuraijack013) reported@Paytmcare @Paytmcare I have already requested a refund through the Paytm app, but there has been no response or resolution. This is an international trip and I’m feeling completely helpless due to the delay and lack of comm. Requesting immediate escalation and support on the refund.
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ANIL KUMAR JAISWAL (@janil01654) reported@Paytmcare Hello Paytm Team, My Paytm app shows “Access Denied / Hang on tight” for the last 15 days on my iPhone XR. I am unable to log in . Please check and remove any device/IP security block from my account. Registered mobile number: 7000115831 Device: iPhone XR
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Suman yadav (@Sumanya62972215) reported@Paytm I have 20,000 rupees in my bank @PaytmBank . I cannot see the current balance nor I able to do any transaction. Help me in withdrawing my money