Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/14/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Tireless_breed ₱ł₭₳₵ⱧɄ (@Tireless_breed) reported

    @Paytmcare can you give tution to @MobiKwikSWAT for giving good service without lie

  • masterclub_0203 His Highness Santhosh (@masterclub_0203) reported

    Dear @PaytmBank & @Paytm I Want To Change My Name In Paytm Bank And Paytm App . I'm More Time To This But Thish Not Work . My Name Cannot Be Changed . Please You Will Slove My Problem And Change My Name In Paytm And Bank . Im Already completed KYC

  • Nandha59520189 Nandha (@Nandha59520189) reported

    @Paytm #fastag NOT working, NO proper customer support to replace the new one @NPCI_NPCI

  • raghubajaj Raghu Bajaj (@raghubajaj) reported

    @Paytm Hi, awaiting a resolution for the ticket ID: 3221625569 What is the usual TAT on these tickets? Your customer care said to send supporting info on the ticket & someone will check it & respond... it has been 3 days but no response.

  • shettyanish1 Shetty Anish (@shettyanish1) reported

    @AdvocateSunilM4 @PaytmBusiness @Paytm Have been facing the same problem, will take it to the RBI ombudsman if needed

  • monty2rock Tejas Kamble (@monty2rock) reported from Perungudi, State of Tamil Nādu

    @Paytm Please call me regarding an issue, unable to connect you.

  • VeerVee06862440 Veer Veer (@VeerVee06862440) reported

    @Paytm worst support

  • Raushan17683984 Raushan Kumar (@Raushan17683984) reported

    @Paytmcare My Paytm Postpaid account is suspended on the basis of our NBFC partner's risk and compliance policies. How much time it will take to unsuspend my paytam postpaid account I am facing this problem from 4 month

  • razdanniharika Niharika Razdan (@razdanniharika) reported

    Till date she has only received the standard reply stating that someone from the team will look into it but nothing beyond that. Is this the service that you’re offering to your customers? @Paytm @vijayshekhar @Paytmcare?? It truly aches me to see her this helpless

  • sandyretweet sandeep chintalapudi (@sandyretweet) reported

    @vijayshekhar @Paytm Hi sir, I am facing problem to sell gold since last one week, but ur 24*7 support was not responding since three daysMy ticket id 22089939877 Please resolve my issue This is not good to inform, but i need money urgently, Sorry for inconvenience sir

  • Ranjan_313 Ranjan (@Ranjan_313) reported

    @Sid_2104 @Paytm Such an ars*hole, even @paytmcare could not help in this regard.

  • HardikA95144753 Hardik Agrawal (@HardikA95144753) reported

    @Paytmcare @paytmgold is everyone facing issues with purchase and sell of paytm gold or its just me

  • myhiral Hiral Patel😎🤗 (@myhiral) reported

    @Paytm @Paytmcare Screwed up with your support for Fastag. Everytime Wrong deduction happened and i raised complain and apply for refund. This time you are not giving me positive reply. Automated reply only. Ticket id-3219895966

  • arvind_sa Arvind sa (@arvind_sa) reported

    Booked Bus tickets on Paytm, Bus does not show up, no response on driver's or bus operators phone. Refund rejected on paytm because of Operator's refund policy? Paytm help is canned response, No response from grievance officer also. @Paytmcare @Paytm #paytmsucks

  • rathorabhijeet Rats (@rathorabhijeet) reported

    @Paytmcare - 2 weeks still no resolution to my query. Ticket no. 3219701469 Have supplied all details / Screenshots / Screen recordings. It doesn’t take 2 weeks to correct a login bug in your app guys. Forcing me to move to other pay apps.

  • Priyans67361051 Priyanshu Rai (@Priyans67361051) reported

    @Paytmcare and provide no help now they have put all my transactions in pending and deducted my whole money i am unable to pay hospital bills this is pathetic if anything wrong happens to my patient paytm will be responsible for it.

  • ashwinikumar244 ashwini (@ashwinikumar244) reported

    @Paytmcare @BubaiDutta3 @PaytmBank Dont expect any resolution from paytm. There service is worst. Just they making money. #avoidpaytm

  • deeps_1991 deepak (@deeps_1991) reported

    @Paytm @Paytmcare Could you tell me please How one can connect with you? I got an email saying we have stopped supporting emails so raise your concerns via Paytm app at 24*7 help section and I did that my ticket has been in open state for ages. Could you tell me what can I do?

  • Priyans67361051 Priyanshu Rai (@Priyans67361051) reported

    @Paytmcare and provide no help now they have put all my transactions in pending and deducted my whole money i am unable to pay hospital bills this is pathetic if anything wrong happens to my patient paytm will be responsible for it.

  • wonderfullmap HARINANDH R (@wonderfullmap) reported

    @Paytmcare Very bad service no response to my issue, emailed twice, no reply from team Paytm

  • Varunraj_n Varunraj Nannaware 🇮🇳 (@Varunraj_n) reported

    @Paytm @Paytmcare One of my friend is unable to complete online KYC from last 10 days. Kindly help us get through it as many important work is pending because of it.

  • BHARAT46825804 BHARAT (@BHARAT46825804) reported

    Dear Paytm Team are you interested to hear my complain on social platform may i know the reason to do that Kindly resolve the ticket 3221391563. @PaytmCybercell @Paytm @jagograhakjago Please help in below case i am unable to login to my account

  • Prince95690 Prince Kumar Pandey (@Prince95690) reported

    @vijayshekhar Are sir sarm karlo thoda @Paytmcare @paytmbankcare they never help anyone and never check dms and replying what is this shamed on you.

  • Sheru_06 Sheru (@Sheru_06) reported

    @Paytm @Paytmcare @PaytmBank i have complained you so many times that i want to completely delete my account so that i can register it with my documents. But you are only wanting time. Please help in this regard at the urgent basis, you can schedule a call.

  • sbansal3112 Sbansal (@sbansal3112) reported

    @Paytm @Paytmcare my ticket id-22090550923 is open for a day now. You promised 4 hours resolution which is broken just like promise of Paytm cashback which was supposed to be credited by 24th sep. #paytmfraud #cheating

  • rajeev_patel10 राजीव पटेल (@rajeev_patel10) reported

    @Paytmcare i want to change my paytm marchant settlement account number but unblock to do the process because of account block, I have drop a message inbox just read and solve my issue @PaytmBank @Paytm

  • prabhuvikas Vikas Prabhu (@prabhuvikas) reported

    . 3 weeks and still cannot buy/sell gold on @Paytm... And every ticket opened is closed with reply as best engineers are working....3 weeks... What kind of service is this.. You are loosing business @vijayshekhar

  • sahoo_kubera KUBERA SAHOO (@sahoo_kubera) reported

    @Paytmcare @dils_ad Why my Paytm wallet is not activated. Please help me

  • shahandkhan Shahan Khan (@shahandkhan) reported

    @Paytm You guys are not replying and solving my issue

  • Priyans67361051 Priyanshu Rai (@Priyans67361051) reported

    @Paytmcare Pathetic service they provide only mental harrasment to people they first banned me from depositing money into my Paytm payments bank account they they banned me from transferring funds by saying that your daily payment limit is over and then they put my transactions in pending