Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/27/2026 17:20

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • karthikmns Karthik Mungamuru (@karthikmns) reported

    @Paytmcare I'm traveling and can't reacharge my fasttag due to kyc issue. Can you pls resolve ASAP? My phone:9490119661

  • Siddhan62024853 Siddhant (@Siddhan62024853) reported

    @Apple @Paytm why you are so slow??More than 10 days with no resolution

  • Raj48721680 Raj (@Raj48721680) reported

    @Paytm @AdityaBirlaGrp why my paytm postpaid account is block. I don't use the limit of 4000. I clear my previous due with interest.

  • shivankgupta21 Shivank Gupta (@shivankgupta21) reported

    @PaytmBusiness @paytmbankcare @Paytm I am unable to write down my daily expenses due to this. The whole day expense I used to write at EOD in my expense sheet. Now I forgot why I paid the money. Remove that silly message so that I can enter my own comments.

  • Narayan_ECN Narayan Kumar (He/Him) (@Narayan_ECN) reported

    @Paytmcare and @Paytm I am unable to add my PAN card in my Paytm account . Everytime I am getting a msg that it is already linked with other account , which seems a bit weird , kindly assist me and resolve the issue

  • HuzaibKhan5 Huzaib Khan (@HuzaibKhan5) reported

    @iftikharmn387 @Paytm I Have tried everything. In last they blocked my number. I am not even able to login to my Paytm I'd. The fraud has been done by officials in Paytm

  • madinabanu14 madina banu (@madinabanu14) reported

    @Paytmcare Hello sir please help me my paytm account is blocked

  • Harshchouhan09 Harsh chouhan (@Harshchouhan09) reported from Hadapsar, State of Mahārāshtra

    @Paytm @Paytmcare order id -18709196675 My bus got broke down in between and the company has reverted the money back and it's been stuck at your end please initiate the refund as soon as possible.

  • Harshjh77995539 बेरोजगार हर्ष झा (@Harshjh77995539) reported

    @dealsandloots @Paytm @vijayshekhar Same problem bro

  • MadhanChowdary6 Madhan Chowdary (@MadhanChowdary6) reported

    @Paytm @Paytmcare i booked train ticket and it failed but money deducted. You people will charge gateway charges asap without fail, but when it comes to refund it takes 3-5 days what a reclase service

  • KatakiRajarshi Rajarshi (@KatakiRajarshi) reported

    @Paytm I have recently shifted to India after spending 7 years in Middle East. As you know it is very difficult for Marchant transaction in India without Paytm and carry cash in wallet is not so convenient; kindly allow me as your new customer. If you need my KYC doc I can mail

  • ERROHITARORA Rohit Arora (@ERROHITARORA) reported

    @Paytmcare If the problem is not resolved today then I will deactivate the Paytm account. We can't spend all days in it.

  • agarwal099 Jay Agarwal (@agarwal099) reported

    @Paytm The bus started 2 hours late at 11:30 pm and then after 30 mins it broke down. After 2 hours a very pathetic bus comes to pick all the passengers up. After a few hours the driver stopped the bus and denied driving further . Passengers had to call the police for the same.

  • Chinmay79397735 Chinmay sharma (@Chinmay79397735) reported

    @Paytmcare Stiil waiting for solution of my problem

  • Suraj73160512 Suraj (@Suraj73160512) reported

    @Paytmcare How many times should I send you my aadhar with pass. You guys are not resolving the issue. Why are you guys asking aadhar card again and again when I had shared the downloaded aadhar card with a pass already. Very frustrated.

  • vineet008 Vineet Sharma (@vineet008) reported from Udhampur, State of Jammu and Kashmīr

    @Paytmcare @paytm Mine postpaid account was closed in August and I received NOC from Paytm but mine amount of ₹2297 was not refunded to me. You are requested to look into the matter and resolve the issue at the earliest.

  • 2010ecefranklin Franklin Dhiraviam (@2010ecefranklin) reported

    @Paytmcare Hi Team , I try to connect customer care long time my query unable to resolve still. Actually am booked train via paytm upon option now am canceled my train ticket my refund still not received from irctc amount was successfully done.

  • Alienmanidhan Bharanidharan (@Alienmanidhan) reported

    @Paytmcare i have done kyc for paytm postpaid. Till now i didnt used postpaid option. Now im trying to access it but the paytm postpaid page buffering and timeout. This issue i am facing nearly 1 month. U guys not even having seprate customer care voice support

  • Surajit_Das01 SURAJIT DAS (@Surajit_Das01) reported

    @Paytmcare I want to change my UPI ID. My mobile number is visible anyone via my upi id, And I Faced Some Privacy Issues, Every Day Lot's People Calling me And Disturbing me Aslo Lots of people send me payment request. Please help to change my UPI Id.

  • arunsingh0501 A®un $ingh (@arunsingh0501) reported

    @Paytm I got a message on 20 July Paid Rs 50.0 toll for GJ15CG3167 at SAPTGIRI TOLL PLAZA on 20 Jul 2022, 08:43 AM. TxnId: 250079387510.Updated Paytm Bal: Toll Wallet- Rs 100 It was not me. After some days 50 rupees deducted from my Paytm wallet on 26 July. Please see the issue.

  • keerthu1006 keerthu10061@gmail.com (@keerthu1006) reported

    @Paytmcare This has one of the worst customer service I have requested for account closure on july 21 and after many emails, texts and tickets they sent my account closure Sms on 12th August. I find that my Paytm account is still linked to my bank account#worstcustomerservice

  • Siddhan62024853 Siddhant (@Siddhan62024853) reported

    Hi @Paytmcare @Paytm why your responses are so late?i am trying to resolve my concern since 10 days but not getting any help.ticket id-3207370750 #paytm #paytmuser

  • ManikantaTallu9 Manikanta Talluri (@ManikantaTallu9) reported

    @Paytmcare Pathetic service, I cannot connect to the customer support. I raised a ticket 15 days ago. No response from the team. Ticket id: 3200861753

  • RURALINDIA Adv. M (@RURALINDIA) reported

    A #1_TweetStory: @Paytm reported losses of Rs.644.4 Crores for the June quarter. Vijay Shekhar Sharma is to be reappointed as a CEO for the next 5 years. His FY 2023 salary is pegged at Rs.796.28 Crs. Meanwhile, the shareholder value is down 64% from issue price. #BMKJ

  • Chinmay79397735 Chinmay sharma (@Chinmay79397735) reported

    @PaytmFirst @paytm I want to cancel my paytm first membership auto renewal I don’t see any option in the app and haven’t got any solution from your customer care

  • LiteUltraLite चौधरी (@LiteUltraLite) reported

    @Paytmcare I am unable to close my paytm postpaid account, I have tried everything, help needed. @PaytmMoney @PaytmBank

  • avi_acharya99 Avinash Acharya (@avi_acharya99) reported

    @PaytmCybercell @Paytmcare my account has been blocked without any reason from 3 days! And after trying everything its not unblocking! And Paytm cybercell is not replying to Any emails. And the customer support is not of any help. Is there any other way to reach you out?

  • mukulkashikar mukul kashikar (@mukulkashikar) reported

    @Paytmcare After your cancellation charges.. I booked ticket again from irctc Site. And again I canceled that. But cancellation charges was 120 r.s.from irctc. Then why you charged 380 r.s.

  • TarunSi52941807 Tarun Singh (@TarunSi52941807) reported

    @Paytm I am facing issue while paying college fee on Paytm app. The 24*7 customer support is useless and it doesn't directing my call to customer care representative.

  • AnmolKudal Dr.Anmol Kudal (@AnmolKudal) reported

    Paytm does your app has glitch ? Or you are deliberately trying to earn your losses by trying add glitch. I have paid the postpaid bill of July month .still the same bill is added in next month of August and it's been shown that bill of that will be generated in sept.@Paytmcare