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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 41% Transactions (41%)
  • 29% Mobile App (29%)
  • 18% Login (18%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

CityProblem TypeReport Time
Hyderabad Login 11 days ago
Dārjiling Transactions 18 days ago
Bengaluru Mobile App 27 days ago
Ahmedabad Withdrawals 1 month ago
Alīgarh Transactions 1 month ago
Qādiān Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    @Paytmcare My Paytm app is not working .

  • Hunter1123321
    Hunter (@Hunter1123321) reported

    @Paytmcare @vijayshekhar It's been 53 days with no resolution for my payment issue. This is beyond unacceptable. When asked for an exact resolution date, I’m told the matter is still under investigation. What exactly are you investigating after 53 days?

  • sandy_rana29
    Sandeep Rana (@sandy_rana29) reported

    Paid ₹4210 to for a swipe machine, but neither received the device nor any refund till date. KYC submitted multiple times but rejected again and again without any valid reason. Contacted customer support several times — no resolution. @Paytm @Paytmcare #Paytm #ConsumerRights

  • AyushSharm47996
    Ayush Sharma (@AyushSharm47996) reported

    @Paytmcare @Paytm @TheOfficialSBI Mains aaj raat 12 bje ek recharge kiya tha paytm se mera recharge failed ho gya but payment deducted ho gya... When i try to raise a ticket and call paytm help support he can't help me anymore and even not a complain is raised..#worstapp

  • itstashuu
    CA Tushar Agarwal (@itstashuu) reported

    Worst customer support @Paytm . I have an open ticket since 12 April 2026, my issue is not resolved. Upon asking about the escalation matrix, paytm has now stopped responding on the support chat as well This is truly unacceptable. They do not have any number to call to as well.

  • dayatokale12
    Dayanand Tokale (@dayatokale12) reported

    📍No Services of Paytm Has Been Affected RBI Strike is on Paytm Payments Bank That's a Different Entity Altogether But Seeing Many Disinformation on Social Media Brilliant App But Paytm Has Clear PR Problem @Paytm

  • makemytripcare
    MakeMyTrip Care (@makemytripcare) reported

    @KumarSande2607 @Paytmcare Kindly allow us 48 hours to validate the issue and update you with a logical closure. Deepansha

  • RelaxboyRelax
    Relax😎 (@RelaxboyRelax) reported

    Very disappointed with @Paytm support. I requested Soundbox deactivation, returned the device as instructed, yet you're sending another one again. I do NOT want this service. Stop immediately and confirm deactivation. Unacceptable experience. @Paytmcare @paytm

  • pinkysitlhou
    ky.ky.02 (@pinkysitlhou) reported

    Paytm customer care for flights bookings not working! their number isnt either! what kind of customer service is this @Paytm @Paytmcare yall cancelled my flight booking without my consent and found out at the airport! i need FULL compensation. or im dragging yall’s *** to court

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    Hi @Paytmcare regarding flight cancellations done from the booking agency, you should reply fast. I have messaged you so many messages yet, you don't reply it's been more than one day. Kindly reply faster. And please reply. This is very bad customer service.

  • Lakshya50808919
    Lakshya khandelwal (@Lakshya50808919) reported

    Hi @Paytmcare / @PaytmBank @paytmbankcare I’m facing an issue with the mobile app. The Fixed Deposit balance is not loading, and while entering the passcode, it sometimes shows “Something went wrong.” Could you please look into this matter ASAP?

  • Airwarriorsahil
    Sahil Chahar (@Airwarriorsahil) reported

    I booked an flight from Paytm and now trying to cancel and connect with Paytm mail or customer support for some reasons but Paytm customer support sucks @Paytm @Paytmcare

  • jhabablooo
    Babloo (@jhabablooo) reported

    @Paytmcare hi I am waiting for a refund from last one month ,can you please help .

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    @Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.

  • Mkrmayank1
    MKR (@Mkrmayank1) reported

    @Paytmcare I have been facing the same glitch for the past 4 days.

  • ShivaSh89378519
    Shivaa 🐎 (@ShivaSh89378519) reported

    @Paytmcare @rashid_levant We r using business services. Is there any problems in business services of shutdowning the app.

  • sdilshads
    Dilshad Shaikh (@sdilshads) reported

    @Paytmcare Not sure if your customer service department has been closed lately. I have not received any update on recent issue highlighted in DM. It's been 15 days that I am unable to access Paytm app in my primary cellphone.

  • bokkabosanam
    Satavahana (@bokkabosanam) reported

    @Paytm Bro i am trying to reedem my fd from payments banks and its showing currently facing issues🥲🥲🥲

  • mia_peachx0003
    रीड की हड्डी किसान (@mia_peachx0003) reported

    Booked RSRTC bus via Paytm (Sirsa → Sri Ganganagar, 21 Apr 2026, 10:58 AM). No bus info, no staff support at pickup point. Conductor first refused ticket, later allowed on adjustment. Faced delay & stress. Please take action & provide refund. @Paytm @RSRTC_OFFICIAL

  • GuruYadav108
    GURU YADAV (@GuruYadav108) reported

    @Paytm First' you need to improve customer care numbers.. working numbers provide worst upi service @Paytm

  • ShubhamNivdunge
    Shubham Nivdunge (@ShubhamNivdunge) reported

    @Paytmcare you need which information to solve this issue.paytm details directly dm @Paytmcare

  • Navalneet
    Navneet (@Navalneet) reported

    @Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds

  • anshulverma8604
    Av (@anshulverma8604) reported

    @Paytmcare @PaytmBank @Paytm What will happen to those who have money deposited in PPBL who have FD there, after the RBI cancelled its licence? Neither the customer care is working, nor you giving any response . When will they get their money🥺? Unable to complaints through DM.

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare No response from your side still facing problem access denied

  • whonawazdanish
    Nawaz Danish (@whonawazdanish) reported

    @NPCI_BHIM Thanks for resolving the issue but I will never recommend anyone to use BHIM, Instead of BHIM, I will go with @Paytm or @GooglePayIndia

  • herononymous2
    Herononymous (@herononymous2) reported

    I'm not able to get my refund through your customer care!!!! Such a pathetic service?!!? @Paytm @Paytmcare

  • ImranKhan157182
    Imran Khan (@ImranKhan157182) reported

    @Paytm I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661

  • saravanan_sharv
    Saravanan Kandasamy (@saravanan_sharv) reported

    @Paytm Why RBI again cancelled your license of banking service? What offence that you have done ?

  • khan_kha55137
    Shuhail Khan (@khan_kha55137) reported

    @Paytm Request for Deactivation Please deactivate my Paytm Soundbox (Model 4.3) linked with Paytm ID: 868651060117257 and Mobile: 8430979164 (Name: Aamir Qureshi). I have already raised multiple requests, but the issue is still pending. Kindly resolve this at the earliest.

  • _shakooni_
    Shakooni (@_shakooni_) reported

    @NPCI_BHIM I am going to shift to @Paytm to stay in india app. Was really putting efforts to support BHIM but it appears its just doomend