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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (80%)
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Transfer (20%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Indore and Bahādurgarh.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Nitesh Kumar Singh
(@NiteshK87114570) reported
@Paytmcare My paytm account is blocked what I do for unblock my account please help asap
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Vipul Mishra
(@mishravipul_) reported
@Paytmcare reply me what the are doing on my issue.
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NARESHBABU
(@nareshbalaji99) reported
@Paytm @PaytmBank Dear customer your Paytm Account will be suspend Re-verify KYC update your Account follow the link click here 141.255.151.74/paytm Please check
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Jack Lamkang
(@jacklamkang) reported
@Paytmcare Telling me to wait for the next day to get settlement is not the answer I seek. You say, the problem is from my bank end. But my bank account is with you @PaytmBank and when I tried to change bank I can't get OTP via email again. By tomorrow you'll say same thing?
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SAYAN UC
(@Real_Sayanuc9) reported
@paytmbankcare @Paytmcare Fraud they didn’t help
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Akshay Dushing
(@adushing1) reported
Dumbest service by @Paytm . Refund not received yet even after almost 3 days.. This is literally a scam you guys are doing . Why do you need 3 or 7 days to refund? Though the whole mistake was with your server .
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Dharmesh Patel
(@imdharmeshpatel) reported
@Paytmcare Dear Paytm team at 12:35 i made a payment,but still show in processing,as said by your 24×7 helpline it's done within 4 hour still not received any confirmation about it. Kindly short out the issue immediately please.
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Vikas
(@Vikas90001887) reported
@Paytm Worst customer service
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Vipul Mishra
(@mishravipul_) reported
@Paytmcare reply me what are they doing on my issue ?
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sunil kuri
(@sunil_kuri_) reported
@Paytm The largest platform of online payments of india #Paytm has bots in the name of customer service. It is not fair. Atleast you should have message service or call service. I am trying to contact you from morning at #24×7 help service but and received same reply. @Paytm @Paytmcare
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vinod kumar
(@Vinodlagisetti1) reported
@Paytmcare please share my refund reference id ASAP. what's your quality of service you have not been even responding.
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sunil kuri
(@sunil_kuri_) reported
@Paytm The largest platform of online payments of india #Paytm has bots in the name of customer service. It is not fair. Atleast you should have message service or call service. I am trying to contact you from morning at #24×7 help service but and received same reply. @Paytm @Paytmcare
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Manpreet Arora
(@Manpree55490297) reported
@Paytmcare Dear Paytm Team, Its almost 5 days passed away I have raised a complaint on your portal against the money loss through payment on your Paytm but still neither any action has been taken nor customer has been received his money. Return my amount 2726 9311455656
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K.Balachandran 🇮🇳🦁
(@K13010chandran) reported
And also very angry with me and my brother agent are very irresponsible to me ,He is asking money for high in all customer ,this black mark of Paytm ,@paytm Your side take necessary action for the kyc agent and cancel the kyc licence also #paytmagent
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solanki viram s
(@solankiviram) reported
@Paytmcare please help my transaction related issue
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Twood VIP™
(@Twood_VIP) reported
@Paytm .. I didn't recieved the money from sender after the successful transaction. Can you please help me in this issue
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Vishnu Prasath
(@prasathvishnu) reported
Suppose I pay using my credit card and if it is fraudulent or I don't get the product / service paid for, I can raise a chargeback with my credit card or bank. Is Chargeback applicable for wallets like @PhonePeSupport and @Paytmcare
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Manpreet Arora
(@Manpree55490297) reported
@Paytmcare This is the last time I am requesting you to reverse the payment to the customer or settle out this transaction money(Rs. 2726) in my account, otherwise I will have to escalate this on every social media platforms and also spread the awareness not to you use Paytm.
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Bank of Baroda
(@bankofbaroda) reported
@TanyaSh63256705 @Paytm Dear Madam, We regret for the inconvenience caused. We tried connecting with you but unable to connect, However, we have already escalated your matter with the concerned team and are working on the same for further action. Request you patience. Thank you.
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Níck
(@1inmelon) reported
3154395830 Who's working on this ticket?? Payment was done from Paytm Payments Bank and u need 15 days to check with bank?? For what??? I need my money back @Paytm @PaytmBank
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Nurul Laskar PR
(@nurul_laskar) reported
@Paytmcare When I tried to access my PayTM account, I got a message that it has been inactivated because of no transaction during one year. I tried connect the Customer Care of PayTM but failed. I have substantial balance lying in my account. Please help to activate my account.
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mayank vashisht
(@mayankvasishtha) reported
Paytm fix your glithes. Today i scanned a bar code in restaurant and i don't know how when i payed 300 rupees then total money in my account was sent to that merchant. My account gets empty now. Thanks to that restaurant owner he refunded my extra money #Paytm @Paytm @PaytmBank
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Vipul Mishra
(@mishravipul_) reported
@Paytmcare hi I want do paytm kyc but it is showing your aadhar already in use . I talked to your customer executive but since yesterday they didn't replied me on paytm what they are doing on my issue plese see the it and resolve my issue ASAP.
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Jack Lamkang
(@jacklamkang) reported
@praveenkp_ @Paytmcare Same problem here.
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mayank vashisht
(@mayankvasishtha) reported
Paytm fix your glithes. Today i scanned a bar code in restaurant and i don't know how when i payed 300 rupees then total money in my account was sent to that merchant and My account gets empty . Thanks to that restaurant owner he refunded my extra money #Paytm @Paytm @PaytmBank
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Vipul Mishra
(@mishravipul_) reported
@Paytmcare @Paytm hi I am facing kyc issue on my paytm account but no one replying me on paytm app about my concerned issue . Why you people don't reply to your customers your responsiveness to your customer is very poor. Kindly help me about my issue.
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sunil kuri
(@sunil_kuri_) reported
@amazonIN The largest platform of online payments of india #Paytm has bots in the name of customer service. It is not fair. Atleast you should have message service or call service. I am trying to contact you from morning at #24×7 help service but and received same reply. @Paytm @Paytmcare
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Tyagi
(@Tyagi18581583) reported
@Paytm @PaytmBusiness @Paytmcare i paid some amount to wrong qr code... I want the detail's of merchant... How i get that... Plz help
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Pablo 🧐
(@Karthik30921427) reported
@adushing1 @Paytm Even if we try to speak to customer care they're above that.. dumbest service by @Paytm
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sunil kuri
(@sunil_kuri_) reported
The largest platform of online payments of india #Paytm has bots in the name of customer service. It is not fair. Atleast you should have message service or call service. I am trying to contact you from morning at #24×7 help service but and received same reply. @Paytm @Paytmcare