Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Transactions (25%)
- Login (14%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Withdrawals | 4 hours ago |
|
Cochin
|
Transactions | 4 days ago |
|
Shillong
|
Mobile App | 10 days ago |
|
Pune
|
Withdrawals | 20 days ago |
|
Chhindwāra
|
Transactions | 28 days ago |
|
Noida
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rijwan Khan (@DearRijwan) reported@RBI paytm is not responding us . @Paytmcare @vijayshekhar URGENT I have already sent you a DM regarding my Partner Bank FD & FY 2025-26 Interest Certificate. I urgently need it for ITR filing. Please check my DM and help me get the certificate/FD details at the earliest
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Malhar Jivrajani (@SimplyMalhar) reported@Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!
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ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported@Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.
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Mr Wanderer (@Wanderer14Mr) reported@Paytm poor customer support and care. No efforts being put in resolving the issue. Looks like time to shift to a better platform
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Vikash Kr. Singh (@aditya_vikash) reportedI think I'll have to ban Paytm now. It's too much you guys don't have solutions to some problems .Our company has stooped so low that we cant even find a customer service number and there's no call option either it's as if we're criminals and being investigated. @Paytm @Paytmcare
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Vaibhav Garg (@vaibhavthegarg) reported@Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay
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Rohitha (@PolkEvent1886) reported@Paytm @Paytmcare Hello paytm, I booked flights for today (August 28th 7:40PM). Once the tickets are confirmed, the date of departure changed to next Friday (Sept 4th, 7:40PM). Customer care is of no help. Either allow us to modify or cancel the booking free of charge. URGENT!
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ಅಭಿಷೇಕ್ Abhishek (@Abhishekf1) reported@Paytm @Paytmcare My payment is pending since 24 hours. Kindly DM me to resolve this. Your customer service is not responding other than standard AI generated replies
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SB_MUZI (@SB_MUZI) reported@PaytmBusiness PaytmCare I have already shared the details via DM hours ago as requested, but there has been no reply or resolution. My merchant settlements are blocked. Please check the DM and resolve the bank update issue urgently
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Saurabh Kushwaha🇪🇦 (@Thesaurabh_k) reported@Paytm @Paytmcare is it true to reject the paytm postpaid application for just pincode? I have experience the rejection just cz of pincode, is it truly matters. Come to the tier 2 and 3 cities people earn and save more from tier 1 cities people. Tier 2 and 3 people are more disciplined instead of 1. Issue is not application got rejected but the reason is what pincode? Seriously **** !
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Manikanta Immanni (@hugomanki) reported@Paytmcare Hello Waseem, any update on this issue?
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StriKeR (@MassStrikeR) reportedEveryone do not make a purchase of Valorant Points Voucher from @Paytm since currently experiencing very bad service they will just simply ask you to contact Valorant they won't help. @Paytmcare . @VALORANT is also not helping their support replying after 2 days. #customerservice
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StriKeR (@MassStrikeR) reported@Paytmcare Ticket has been raised with Valorant support there is no response even after 1 day has passed. Now what should user do ? User's money is on edge not Paytm or Valorant.
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Joseph A Dsouza (@JosephADso93291) reported@Paytmcare Is any banking issues or you are facing glitch in your gateway payment??
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Raj Kumar Chauhan (@RajKuma21332127) reportedThe service of paytm is very poor mera soundbocx 90 days se activate nahi ha but company is not responsibility jald hi paytm Inovelent ho jayegi it's my promise 7017998171 moradabad @Paytm
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Prashant Bhandari (@pbhanda) reported@shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days
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Sajan Singh (@SajanSi19713732) reported@Paytm Do you even verify companies before issuing coupons, or list any fraud brand? Bought earbuds using a Paytm coupon—product is complete garbage & company support number is switched off! If I pay you tomorrow to sell ***** instead of talcum powder, who takes responsibility?
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Wasim (@wasim_sayy) reportedOption 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3
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Paytm Care (@Paytmcare) reported@Vishvjeet__01 @Paytm Hi Vishvjeet, I’ve noted your concern regarding the Paytm account login issue. I’m checking the details and will get back to you with an update shortly. Please stay connected for any further assistance.
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Shubham Basant Golyan (@imsgolyan) reported@Paytm @Paytmcare ticket ID: 200012768390 i am facing the Autopay related problems from last 4 months but your team is not even replying on ticket on call they say 48 hours but later no response is this how you guys working
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girish khurana (@girish_khurana) reportedDear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏
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unmask (@soilairwatersky) reportedI m unable to login in my paytm app @Paytmcare
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Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reportedHello @flyspicejet , @Paytmcare has not received the refund yet what is going on from yr side ?? I want my refund as it's more than 12 days gone. One thing I have to say both paytm and spicejet don't care for customer. PNR : NGNL3N Other details already sent u so many times.
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Rahul Chakraborty (@Rahulcha825) reported@Paytm @Paytmcare I am telling you again and again that my issue has not been resolved yet.😡😡
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DesiMunda👨🏻🦱 (@Desi_Munda_3) reported@Paytmcare @Paytm What a pathetic service you guys have, raise a complain ticket 4-5 days ago regarding a refund, but issue still remains unresolved.
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Akhilesh Shukla (@Akhileshapt) reported@Paytm @Paytmcare no one representative take any responsibility for service 9934724200.
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Rahul Parmar (@rahulparmar1012) reported🚨 @flyspicejet @Paytm — Extremely poor support! A booking issue changed my travel date from 24 Aug to 31 Aug. I spent 2 hours trying to reach both companies with no proper help. Please change to 25 Aug or provide a full refund urgently.#SpiceJet #Paytm #CustomerService
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Amit Chandra (@amitchandra74) reportedI have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI
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s ahmed (@shakil_99) reported@Paytm @Paytmcare After switching to a new device my same phone number couldn't be verified. Despite of every settings are correct I could not even log in to my account since last 8 days. Please raise a ticket and resolve my problem
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedSince 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,