Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (50%)
• Website (21%)
• Transactions (14%)
• Login (7%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

City	Problem Type	Report Time
Haridwar	Transfer	18 days ago
Bhubaneshwar	Website	18 days ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	1 month ago
New Delhi	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harsh (@casperrr_exe) reported 7 minutes ago

  @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

• 
  ABDUL AHAD عبدل احد (@ABDULAH8977859) reported 9 minutes ago

  @Paytmcare Still no action is taken abhi bhi YHI error show ho rha hai @Paytm @payt

• 
  Neeraj Kashyap (@neerajkashyap88) reported 11 minutes ago

  Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

• 
  Vishal Deshpande (@vishaldeshpande) reported 14 minutes ago

  @100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service

• 
  Akarshit Mahajan (@akarshitmahaja) reported 15 minutes ago

  @Paytm Sir I am not able to login with my mobile number as it's saying that to login after 30 day's from last failed login  Kindly resolve my problem at earliest so that I can login and use paytm service on mobile number ple dm me Thanks & Regards Akarshit Mahajan

• 
  Rahul Srivastava (@srirahul92) reported 16 minutes ago

  @Paytmcare Ek bhi customer executive available nahi hai. AI appoint kar rakha hai, ab AI se baat kare. Call me back on 9471939850

• 
  I,m SANTOSH (@ImSANTO39590187) reported 18 minutes ago

  @Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.

• 
  Fardeen khan (@filmy_fardeen) reported 19 minutes ago

  @Paytmcare @Paytm I need help updating the PAN card linked to my Paytm account. The PAN currently associated with my account is not mine, and I want to update it with my correct PAN details. Please assist me with the process. Thank you.

• 
  Vishal chauhan (@Imchauhanvish) reported 26 minutes ago

  @Paytmcare I booked a flight within last 1 hour which was an honest mistake, I need help with it as I want the refund, your customer care is non responsive and as per the DGCA rules I can get the refund within a 48 hour window.

• 
  Zair Shamim (@zairgame) reported 27 minutes ago

  @Paytmcare I have never thought that in this age of digitization, a simple grievance will take this much time to get resolved.The only assistance,as of now,I need is the resolution of my issue. If you want any information related to transaction,feel free to ask me.

• 
  Aftab Khan (@Aftabkhan_23) reported 30 minutes ago

  The @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare

• 
  BSES Delhi (@bsesdelhi) reported 32 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, we've escalated your issue to the relevant team and shall get back to you with an update.

• 
  Anand Sankar (@saybwala) reported 36 minutes ago

  @TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.

• 
  Vedant Garg (@GargVedant) reported 36 minutes ago

  . @Paytmcare My flight was cancelled and a support ticket has already been raised. However, there has been no follow-up or update from your team so far. Requesting you to kindly look into this ticket (allow me to DM) at the earliest and take immediate action. Thank you.

• 
  Harshit Raj (@itsharshitraj) reported 36 minutes ago

  @Paytmcare @Paytmcare I have sent you my issue in private DM , please lookout urgent

• 
  Abhi (@raj_abhish17096) reported 38 minutes ago

  @Paytmcare After 13 hrs i wanna ask u...take any legal action against him?? Or @Paytmcare @abcapital no one care about customer....after send all proofs what r u thinking???

• 
  Vikas Yadav (@VikasYadavA2Y) reported 46 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  Virendra Singh (@virurathore024) reported 47 minutes ago

  @Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.

• 
  Yours (@Isolate21261459) reported 48 minutes ago

  @Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap

• 
  Rohit (@madaan1985) reported 50 minutes ago

  @Paytmcare @Paytm why do not you check my previous DMs 2 days back. Do I need to provide or write down separately in #paytm who so ever gonna revert me. Check you DM 2 days back #scam

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 50 minutes ago

  and there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.

• 
  Garvit Goyal (@garvitgoyal31) reported 53 minutes ago

  @Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389

• 
  Pardeep Rana (@Cybercellteam) reported 53 minutes ago

  @Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.

• 
  IndusInd Bank (@MyIndusIndBank) reported 58 minutes ago

  @wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.

• 
  Garvit Goyal (@garvitgoyal31) reported 59 minutes ago

  @Paytmcare card machine not working since 2 months. Raised complaints 3 times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id- 500009072486, 500009267389

• 
  Amit Malik (@TheAmittMalik) reported 59 minutes ago

  I’m using Paytm from last 10 years and one incident happened with in 2020 that’s someone have bypassed my phone and stolen otp to login the Paytm account I lost my account with my money and information after that many a times my Paytm no 8287475646 @Paytm @OnePay @vijayshekhar

• 
  𝓩𝓾𝓫𝓮𝓻 𝓐. 𝓟𝓪𝓽𝓮𝓵 *️⃣ (@zuber8000) reported 60 minutes ago

  Dear @PaytmCare, I’ve been chasing a resolution for unauthorized Soundbox charges despite having a 'Lifetime Free' plan. Despite multiple DMs and assurances, the issue persists. I need a permanent fix & refund today, or I’ll be forced to escalate to the Nodal Officer. #Paytm

• 
  Suraj Shukla (@realSS94) reported 1 hour ago

  Hey @Paytm @Paytmcare @PaytmCybercell Regarding Pending Salary Discrepancy and Full Payment – [Your Employee ID / Your Name] ​Respected Sir/Ma'am, ​I am writing to bring to your urgent attention a serious issue regarding my salary payment. 1/2

• 
  Vijayshree (@Vijayshreeeee) reported 1 hour ago

  @Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.

• 
  Avux Chemicals India🇮🇳 (@AvuxChemicals) reported 1 hour ago

  @Paytm Don’t use the payment for @npclgrnoida electric meeter recharge payment because your payment debit but paytm and NPCl will give the credit next 3-4 days, they will use your money and you will struggle for credit & then chase to thier customer care !! It’s too poor service