Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (39%)
• Transactions (33%)
• Website (17%)
• Login (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Mobile App	5 days ago
Jaipur	Mobile App	8 days ago
New Delhi	Mobile App	13 days ago
Yamunānagar	Website	15 days ago
Mumbai	Website	21 days ago
Greater Noida	Mobile App	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ahmad Arsalan (@Ahmadarsalan001) reported 5 minutes ago

  Dear @Paytm , @Paytmcare Today suddenly I got logged out of my paytm app. I thought due to some security issues it automatically logged me out. I tried logging in again but it started showing me that your account is blocked. Please help me Resolve the problem.

• 
  Anurag Mishra (@anureyan) reported 5 minutes ago

  @Paytmcare I am unable to login into my Paytm account. Msg is displayed that my Mobile no has been blocked. Please resolve.

• 
  Prateek Bajpai (@themusicaldude) reported 6 minutes ago

  Hi @Paytm my registered phone number has been suddenly blocked by you guys and I'm unable to access it. No way to contact your customer care without logging in. Tried raising a ticket via my friend's Paytm (ticket ID: 200011656278) but no response. ARE YOU GUYS HIGH ON SOMETHING?

• 
  Shivani R (@shivani2210) reported 7 minutes ago

  @Paytmcare I am trying to reach to adityabirla also which is another nightmare and unable to connect. Could you please help me to clear this out

• 
  Kismat ali (@kismat57936) reported 11 minutes ago

  @Paytm And there is no customer number of Paytm and I am not getting any help from the help.

• 
  Vijay Raghav (@VijayRaghv) reported 12 minutes ago

  @Paytmcare Day 5 and still no refund from @Paytm despite airline confirmation that the amount has already been released to the booking partner. No proper customer support, no human escalation, only automated replies. This is becoming unacceptable. Please resolve immediately

• 
  LostBoy 💐 (@_rajput__bobby) reported 12 minutes ago

  Wanna deactive my paytm soundbox, agent give me that forcefully for saying it's compulsory. Your second agent comes & say I will raise a ticket for deactivate soundbox but he also fools me And customer care is trash . No support @vijayshekhar @Paytmcare @Paytm

• 
  Abhishek Dey (@AbhishekDe93154) reported 12 minutes ago

  @Paytmcare @Paytmcare @Paytm please resolve my problem, I am facing much issues. Please try to understand the problem.

• 
  DineAsur 🦕💨🦖 (@DineAsur) reported 14 minutes ago

  sorry we can't do anything now, because the cancellation window has now closed, or we are raising the issue sir, please wait until your next birth.. 💁🏻 @Paytm .. Never giving Extra charge for cancellation again, looters @Paytmcare

• 
  anindita deo (@aninditadeo) reported 18 minutes ago

  @Paytmcare hi, I'm unable to pay through the app, please help

• 
  Amit Tiwari (@AmitTiwariPwc) reported 22 minutes ago

  @Paytm what's your real customer care number. I need help but I do not find any help. My Paytm starts telling me since afternoon this:your mobile number has been blocked from accessing paytm Now tell me what to do. My number is working properly

• 
  GKd (@gauravuhb01) reported 26 minutes ago

  Dear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @indusi

• 
  Pulchritudinous (@jovialwinter) reported 26 minutes ago

  @Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP

• 
  Gandesiri Shravan Kumar (@imgsk99) reported 28 minutes ago

  My old SIM is no longer working. I want to change the linked mobile number to my new number (if possible) or completely delete the Paytm account. Please help! @Paytmcare @Paytm #PaytmSupport

• 
  Anshumali Jha (@anshumalijha) reported 29 minutes ago

  @Paytm not able to reach customer care for flight. Please help

• 
  Bhabani Sankar Barik (@Bhabanisb) reported 32 minutes ago

  @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

• 
  Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported 33 minutes ago

  @Paytmcare SpiceJet had already confirmed refund to Paytm on 29 April itself, yet the amount was withheld for weeks without proper response through support channels. Consumers should not be compelled to pursue legal proceedings for legitimate refunds already acknowledged by the airline.

• 
  Subhajit Das (@subhajitdas94) reported 36 minutes ago

  @PaytmMoneyCare 48 Hours passed. Still same. Why paytm money is so slow??? @Paytmcare

• 
  SumitKanojiya_Official (@SumitKanojiyaX) reported 38 minutes ago

  @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia

• 
  v anand (@vevanand) reported 40 minutes ago

  @Paytmcare How long will it take to resolve such a small issue??

• 
  DineAsur 🦕💨🦖 (@DineAsur) reported 41 minutes ago

  sorry we can't do anything now, because the cancellation window has now closed, or we are raising the issue sir, please wait until your next birth.. 💁🏻 @Paytm .. Never giving Extra charge for cancellation again, looters @Paytmcare

• 
  AMAN K KASHYAP (@akdominator) reported 42 minutes ago

  @paytm help me please one of my friend left her laptop bag in the auto , and paid through paytm. Can you please help with contact details so we can call or message him

• 
  Vijay Raghav (@VijayRaghv) reported 43 minutes ago

  @Paytmcare @PaytmTravelCare it’s been 4 days and my refund is still pending. The process is painfully slow and customer support is almost unreachable. After-sales service is seriously disappointing for something as basic as a refund. Please fix this system and respond faster.

• 
  Prasanth SP (@Prasanth_beast) reported 47 minutes ago

  Customers are being told funds are safe while there is literally NO reliable way to verify or access holdings through the app. This is not just a technical glitch anymore. This is a complete breakdown of customer access and transparency @Paytm @PaytmBank @RBI

• 
  Harshith (@Harshith1302) reported 48 minutes ago

  Hi @Paytmcare, I booked flight 9I-867 from Hyderabad to Pune for 17 March 2026 through Paytm. The flight was cancelled and I was informed that a full refund would be processed. It has been quite some time now, and despite raising a support ticket and following up via email. (1/n)

• 
  Vivek Kumar 𝕏 (@Hey_viku) reported 50 minutes ago

  There should be some support mail or twitter handle DM should respond to query, Since 1 week i am trying to contact you guys. It looks I have to report to National helpline consumer or RBI @Paytm @Paytmcare @PaytmBank

• 
  AVANINDRA SINGH (@avanindra_sigh) reported 52 minutes ago

  @Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.

• 
  Deshpal Jatav (@Deshpalkumar3) reported 55 minutes ago

  @Paytmcare Not working please check

• 
  🪖🪖🇮🇳🅰️mit 📠Yadav🎧📠 (@SsbAmit) reported 57 minutes ago

  @Paytmcare I doing trying for login, but not successful login. Screen is showing under review

• 
  I_@m_Indi@n🇮🇳 (@I_am_Indian91) reported 1 hour ago

  @Paytm Hello @Paytmcare, I am facing an issue while opening the Paytm app. It shows the warning: “[00000] Device environment is not correct.” My device is not rooted and I am unable to use Paytm services because of this error. I have already tried clearing cache/data, restarting the pho