Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 2 days ago |
|
Dārjiling
|
Transactions | 8 days ago |
|
Bengaluru
|
Mobile App | 18 days ago |
|
Ahmedabad
|
Withdrawals | 27 days ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammad Tufail shah (@shah__tufail) reportedmy refund is still pending from your end. It is more than 10 days. What is the issue with you guys? The airline is telling they have already initiated the refund but your support team is telling not received yet. Please proceed with it. @PaytmTravelCare @Paytm @PaytmCheckin
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Raj Ojha (@yesthat66203400) reported@Paytmcare @MindfulDadVibes why would they check with SBI if the problem is with UPI Lite do you think people are dumb?? its your service fix it yourself...or do not have the option of UPI Lite, forwarding to problem to someone else doesnt provide a solution, the moment i receive my money I delete this app
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Aman Singh (@AmanSingh_2511) reported@nuegoindia My 1st experience with nuego went horrible today. Bus broke down on way from lko to Ggn near agra.Took much time to arrange a replacement. It's arranged bt nt moving further & staff is continuously arguing with passengers.Pathetic service.Stuck on the way. @Paytmcare
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Mayank Agarwal (@agraagarwal1) reported@Paytmcare share mail id for support
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M R (@MonazirRock) reported@Paytmcare Dear Anam Can you update Where is the refund amount the airline has already refunded to the Agency account. Why are you guys not refunded yet. This is a really pathetic customer service from Paytm @DGCAIndia @RamMNK Paytm is refunding the amount of customers after flight cancel
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Ketan Gupta (@ketan_gupta66) reported@Paytmcare This is not acceptable it's been 10 days, I have sent you multiple emails and follow up but not received any acknowledgement till now. This is your headache to deal with the bus operator you cannot stop the refund of the customer this is against the law. Initiate my refund.
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Kaif Saeed (@k______aif) reported@PaytmBusiness @Paytmcare I've raised a issue before for rental charges as i have paid the amount of 99 offer that was given by your team to me that after payi g this amount your rental charges will be 0 for lifetime and only 24/- sim charge was applicable but again u deduct rent
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Russian cavalry (@russiancavalry) reported@Paytmcare After i registered complain on Paytm support …someone called claiming to be Paytm employ and then he called me and took all my Paytm and bank account detail and video called me to help set up saved account in Paytm ..do you guys do this I think i am getting scammed again😭😭
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Insight Sphere (@InsightSphere) reported@Paytmcare your Paytm app is no more that effective and the support window is hard to find. It is be to choose rest payment options than Paytm
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Sonu (@Sonu70274185) reported@Paytmcare This is the same reply i am getting from days. Tired and fed up of these kind of replies. Can you please actually work on this matter. You people call yourself a tech company and then cannot solve a basic tech issue
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Harsh Goyal (@HarshGo81685017) reported@PaytmBusiness your agent vikram lied to us that rent of soundbox is free but it charges 99 per months is not this a kind of fraud mr @vijayshekhar your customer care didn't pic calls when it pic up it ask for 250 rs for deactivation fees @Paytmcare
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Vasim Raja (@VasimRa04513027) reported@Paytm @Paytmcare @PaytmBusiness Complaint raised on 19th March to block RuPay credit card payments on my Paytm Soundbox — STILL no action taken. Because of your delay, I’m facing financial loss due to extra charges on RuPay credit card transactions. Ticket ID: 500006922038
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Sandeep (@iamsandtota) reported@Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?
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parshuram goud (@parshuramgoud21) reported@Paytmcare @Paytm Dear paytm still i didn't get any updates regarding my issue is not resolved it's already 18days were completed i sent many Direct messages in Paytm app but i didn't get updates it's completely mental harassment
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Parminder Singh (@pammi472) reported@PaytmTravelCare @Paytm @Paytmcare I am writing to formally escalate a refund issue that has been pending since 10 February. Despite multiple follow-ups, the issue remains unresolved. This delay is unacceptable. Ticket id: 200010623387
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Avik Ghosh (@avikdustu) reported@Paytm it is very difficult to do any transaction with paytm. I paid credit card bill of 10k, which is showing in progress since yesterday morning. No customer care support. Thankfully i tried with 10k, my entire bill was more than 1lakh. Today is due date. No update on it
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c3ty (@drake21pusi) reportedI did transaction on 9th April 12:00am on Paytm the payment failed on paytm but money was deducted from my bank account and has not been reversed yet please help and look into it @KotakCares @Paytmcare
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Kashinath Tiwari (@actoraman_2425) reported@Paytm need help
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Shivraj Saini (@Shivraj09527269) reported@Paytmcare my Paytm postpaid is not working for a week now. After submitting video KYC, it's been a week with no response on the ticket raised in the Paytm app care section. Worst company in terms of response.
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Bikash Das (@BikashDas26321) reported@Paytmcare I haven't found any solution to my problem yet
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Bikash Das (@BikashDas26321) reported@Paytmcare Is there any way to fix this?
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md rafathullah (@MDRAFATH2401) reported@Paytmcare How long will you take to fix this issue. I have even updated the app
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hasmukh mehta (@hussey_08) reported@Paytmcare It takes you 4 months to reply to the post ????? Great service from your team. Now you and @careinsuranceIN decide whose mistake is it? I want my compensation
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Garvit Goel (@1ad833d5a5bf4b0) reported@Paytmcare @Paytm @vijayshekhar Please help Urgently
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Gatik Sharma (@gatiks777) reportedRecently booked a flight through @Paytm, flight got canceled @flyspicejet isued full refund to @Paytm. There is no reply from paytm no customer support, just a mod chatbox on which you get no reply. Its been 11 days still waiting for refund without any reply. Never use #paytm
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parshuram goud (@parshuramgoud21) reported@Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem
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imniks. (@nnikunj_pandya) reported@Paytmcare Worst service. Agents are not responding on calls to slove the complaint.
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Er Humam Ahmad (@HumamAhmad007) reported@Paytm Hello Sir While Using Any recharge and bill payments service such as Credit card Bill payment and other Below Error occurs 'Sorry This Transaction is Declined By Risk Reason' Mob -8445792550
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Nikhil Gulati (@Nikhil_7267) reported@nuegoindia @Paytm @jagograhakjago What should I do with “review” and “patience” when I’m facing this right now? Paid for an AC bus but traveling in a packed bus with no AC. I have suffocation issues and this is affecting me badly. I need an immediate solution, not just an apology.
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Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytm @paytm need ur help my frnd has taken loan from paytm post paid bearing number 6005030462 but he has not access to this number theobile number is now using another person he wants to repay the loan kindly provide any proper solution as he want to close that account