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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 35% Transactions (35%)
  • 35% Mobile App (35%)
  • 12% Website (12%)
  • 12% Login (12%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

CityProblem TypeReport Time
Mumbai Website 3 days ago
Greater Noida Mobile App 4 days ago
Hyderabad Login 18 days ago
Dārjiling Transactions 24 days ago
Bengaluru Mobile App 1 month ago
Ahmedabad Withdrawals 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Sanjeevkulhari8
    Sanjeev Kulhari (@Sanjeevkulhari8) reported

    @motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.

  • Arihant0808
    Arrrihant (@Arihant0808) reported

    @Paytm When will you repay customer money

  • tripathi_sahdeo
    Sahdeo Tripathi (@tripathi_sahdeo) reported

    @Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu

  • DevDesai1170230
    Unfiltered Monk (@DevDesai1170230) reported

    @paytmtravel No refund received. Had to book emergency flight + alternate travel due to this mess. In-app support is just bot-generated tickets, no real resolution. Requesting immediate intervention and full refund. @Paytmcare

  • lodha_gourav
    Gourav Lodha (@lodha_gourav) reported

    @Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.

  • asweeenmv
    ByAswinmv (@asweeenmv) reported

    @Paytmcare I would have to share my number here cause I don't what problem with your dm, seems like you blocked me

  • AshishP60734377
    Ashish Parab (@AshishP60734377) reported

    @Paytmcare @Paytm hello team, I am not able to cancel the auto payment mandate set in Paytm. Can you please help as the app is not responding once I click cancel payment option.

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    Still no response or resolution from @Paytm Airline has confirmed ₹1,496 was refunded to the booking partner on 23rd April, yet only ₹442 has been received. No clarity, no support, no resolution so far. @Paytmcare please respond.

  • AgalchaRohan
    ROHAN AGALCHA (@AgalchaRohan) reported

    @Paytmcare @khan140133 @Paytm has a very bad Customer services worst of all

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    @Paytmcare @Paytm Paytm Coustomer Care service is very poor .

  • bipinkumar470
    Bipin Kumar (@bipinkumar470) reported

    I am still sitting at Mumbai Airport. No one from @Paytm or @airindia has offered a solution or even basic support. I have no flight and my money is stuck. You cannot leave a passenger on the street! #MumbaiAirport #HumanRights #ConsumerProtection

  • jitendra_j60875
    Jitendra Jpg (@jitendra_j60875) reported

    @Paytmcare @Paytm abhi tk problem solve nhi kre time pe time diye jare h

  • asweeenmv
    ByAswinmv (@asweeenmv) reported

    @Paytmcare Okay I will be waiting for the issue to resolve as soon as possible

  • smrityunjay1992
    Mrityunjay Agrawal (@smrityunjay1992) reported

    @Paytmcare there is no way to contact customer support for travel booking i just had to talk to ai for anything ai cant reply for evrything why dont you provide customer support for this i am unable to get my original fair ticket from your side @jagograhakjago

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    @Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.

  • Keshavp_1702
    Keshavb (@Keshavp_1702) reported

    paytm has gotten so bad recently. so many glitches, very slow. asked me to fkn change my UPI pin every two months. **** you @Paytm switching to google pay (which has a very seamless and quick onboarding process and a v clean UI)

  • YAbhinav96
    Abhinav (@YAbhinav96) reported

    @Paytm i need help

  • asweeenmv
    ByAswinmv (@asweeenmv) reported

    @Paytmcare Okay I will be waiting for the issue to resolve as soon as possible

  • sainathsakhare2
    Proud indian (@sainathsakhare2) reported

    @Paytm @RBI @FinMinIndia I can't withdraw my money from fixed deposit of payment...neither the deposit details nor withdrawal nothing is working..there is no customer care support..really frustrated..plz help me to withdraw my amount from fixed deposit which is created on paytm

  • sanguu_speaks
    ಎಡೆದೊರೆ ನಾಡಿನವ (@sanguu_speaks) reported

    @Paytm customer service is a hellhole!! 😑

  • Navalneet
    Navneet (@Navalneet) reported

    @Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds

  • EVista22440
    Enosent Vista (@EVista22440) reported

    @Paytmcare Dm is not working and you guys doesn't reply on insta dm fraud company

  • realmiizan
    Mizan (@realmiizan) reported

    @Paytm @Paytmcare I’ve noticed sudden deductions on instant settlements starting today, whereas no such charges were applied earlier. Kindly provide a clear explanation and review this issue at the earliest. #CustomerSupport

  • BinaySomesh
    jay (@BinaySomesh) reported

    Booked a flight on Paytm and had to cancel getting a refund has been a nightmare. No real customer support, just a useless chatbot that goes in circles with no resolution. No option to talk to an actual person. If you value your time and money, think 2.@Paytmcare @Paytm

  • GaneshDompaka
    Kohlified Gani (@GaneshDompaka) reported

    One of the worst experiences with no proper way to connect with a real customer support Every issue gets stuck with an AI chatbot loop,booked flight and need resuceduling but it's not happens When it’s your money, you need human help, not endless automation. Fix this! @Paytm

  • HaroonMagry57
    HH (@HaroonMagry57) reported

    @vijayshekhar Today I realise my @PaytmBank has been banned by RBI . It is due to wrong policies of of bank and @Paytmcare can't gain the customer trust due to miss information

  • mithlesh_mutha
    Mithlesh ***** (@mithlesh_mutha) reported

    @Paytm too bad service unable to contact your assistance team. Lost my paytm bank details card details how do i get it back? Paytm app says to update my iOS but my phone doesn’t support. What to do now? Need to transfer money to other acc

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    @Paytm @vijayshekhar @Paytmcare It’s been 7+ days with zero response on my open ticket. No updates, no resolution. Hoping customer issues get the same priority as stalking customer’s profiles. Please respond.

  • Lavkush_vishwak
    Lavkush Vishwa (@Lavkush_vishwak) reported

    @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

  • swapankm
    Swapan Kumar Manna (@swapankm) reported

    @Paytmcare I messaged in the app. Please ask your team to wake up and see it. They are sleeping for last 6 months, when I raised issue for the first time.