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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Chhindwāra Transactions 3 days ago
Noida Transactions 15 days ago
Pānīpat Login 15 days ago
New Delhi Transactions 15 days ago
Chhindwāra Transactions 15 days ago
Bengaluru Mobile App 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • 1gautambhatia
    Gautam Bhatia (@1gautambhatia) reported

    @Paytmcare help

  • DanishG33582187
    Danish Gupta (@DanishG33582187) reported

    @Paytmcare @Yendrapati1991 Hey paytm why you not replying me what's your issue I messaging you from 7 days continuously but you even not giving s single response to me what's this behaviour paytm? @Paytmcare please check your dm and respond me

  • MalviyaNeet
    Busy Customization (@MalviyaNeet) reported

    Very Poor Service Paytm Please Do Not Use @Paytm My Ticket Id : 500011535171 @PhonePe @UPI My contact : 7000039010

  • emailtj
    tushar (@emailtj) reported

    @Paytm totally pathetic from paytm instead of solving issue with my merchant account they simply chose to deactivate it cant trust paytm anymore beware

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    My last date of emi payment is 5th @Paytm @Paytmcare help me out for this

  • Bill_o_ta
    Bill_o_ta😼 (@Bill_o_ta) reported

    If it's my phone, my information, my bank details, I should be able to take screenshot of what ever ******** is on my screen. Annoying as hell. 😐😐 Why can't I SS my own transaction details? @PhonePe @Paytm

  • sankitdev
    sankit (@sankitdev) reported

    .@Paytmcare I wasn't aware of your game. I thought to give a try to Patym Postpaid. What a *****ing nightmare. It keeps adding small charges for no reason. Wtf is "Bounce Charges". Pls close my postpaid i have paid all my due and you *****ing extra charges. Also refund my 50 Rs Back. and whoever is lending partner both go to hell.

  • sachin_6600
    sachin bansode (@sachin_6600) reported

    @vijayshekhar it will be @Paytm if you were to work harder @vijayshekhar and solve higher problems..

  • MB_One8
    Jai BOB (@MB_One8) reported

    @Paytmcare Is any help I'm get? R u gng to compensate for the very very bad experience caused by u r app? @Paytmcare

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    Hey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud

  • itz_shivam18
    शिवम् शाही (@itz_shivam18) reported

    @PaytmCheckin @PaytmTravelCare @Paytmcare I had interviewed for executive role in paytm travel for flightsinterview and all was good howvr I have been rjctd by saying thatsince I was working at a higher position in previous company so they cant take me despite me being qualified.

  • _ayushilicious
    Ayush💥 (@_ayushilicious) reported

    @Paytmcare @Paytmcare This is not done yet. Please help out

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare Are you doing anything or not to solve the bloody problem?? Bloody frauds!!! Atleast acknowledge the problem first and have some professional communication!!! Noone should ever use paytm!! I will file a police complaint if my issue is not resolved right now!!

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Morning me update aaya tha kia but same problem continue hain

  • Kamaljain9351
    Kamal Jain (@Kamaljain9351) reported

    @PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem

  • shubhagrawal205
    Shubh (@shubhagrawal205) reported

    @PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)

  • SRIDHAR00772301
    CA Sridhar (@SRIDHAR00772301) reported

    @Paytmcare @Paytm pls help

  • _ayushilicious
    Ayush💥 (@_ayushilicious) reported

    Hi @PaytmCheckin , I booked a flight today and made a minor mistake in the name. One letter is mismatches , I want to make the correction at the earliest. Unable to reach your support team via chat / call. Please help @Paytmcare

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytmcare why buyin soundbox compulsary with QRcode service. Your silence proves ur MALIGN INTENT. U hv instructed ur REGIONL Mangrs 2nt allow sell QR scannersseperately n force merchats 2buy soundbox for 999rs. Iam reporting this to @RBI how u forcin small biz 2buy soundbox

  • bishtvicky2005
    Vicky (@bishtvicky2005) reported

    Purchased a Google Play Redeem Code worth Rs 427 when I tried to redeem it it came out to be already redeemed. I contacted your support through chat which promised me a replacement after this, a refund was promised but I received nothing. Order ID: 27413684132 @Paytm @Paytmcare

  • JustnbieberIND
    Justin Army (@JustnbieberIND) reported

    @GooglePayIndia @PaytmBusiness @Paytmcare pls resolve the issue.

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytmcare such a worst service for flight booking. As flight cancelled on 3rd Aug by airlines and credit issued on same day by airlines still my refund pending. This AI powered chat sucksNo real updates from 3 days. I need my refund to be processed. PNR-PBY83P,NEW PNR-XIG24K

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    @Paytmcare No body is replying after reminding the suggestion given by customer support and today is last date of paying my emi @Paytmcare @Paytm

  • AmanSin23791564
    Aman Singh Parihar (@AmanSin23791564) reported

    Dear @Paytm, it’s been 5 days since I reported my ticket refund issue. No update, no resolution. Is this the level of customer support users should expect? Kindly resolve this issue immediately. @Paytmcare #Paytm #Refund #CustomerService

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    @Paytmcare 1/3 Thank you for the update, @Paytmcare.
Appreciate you reviewing the device verification issue on priority. Please keep me posted as soon as there’s any progress.

  • SyedMuz31229099
    Syed Muzaffar (@SyedMuz31229099) reported

    @Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently.

  • upsrtc_lko
    UPSRTC Lucknow Region (@upsrtc_lko) reported

    @Devshhh @UPSRTCHQ @Paytm please share ticket or pnr number as this Ticket no: 0000003546BA is not of upsrtc website

  • BeingRaoSharukh
    🇮🇳Rao Sharukh🇮🇳 (@BeingRaoSharukh) reported

    Worst experience with Paytm. ₹6,225 was debited from account 3 days ago, yet the payment is still pending despite multiple complaints. Two tickets raised already but nobody contacted yet.   Call me now and resolve this issue now.       Con no - 9690773800 @Paytmcare @Paytm

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    Guys don't trust @Paytm @PaytmBusiness @Paytmcare Your internal mismanagement should not become a customer's problem. My Soundbox return EO887528444IN was successfully delivered via India Post, but your team still claims its not received and asks me for POD. Very Bad experience😭