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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Chhindwāra Transactions 6 days ago
Noida Transactions 18 days ago
Pānīpat Login 18 days ago
New Delhi Transactions 18 days ago
Chhindwāra Transactions 18 days ago
Bengaluru Mobile App 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • jayagra19648773
    jay agrawal (@jayagra19648773) reported

    I want to know about my paytm soud box I want to close permanently but there is a problem with customer support they are charging me lots of charges to activate plz help me @Paytmcare

  • bishtvicky2005
    Vicky (@bishtvicky2005) reported

    @Paytmcare Hey, if you don't replace/refund my google Play redeem code ill be filing a consumer court report later todday. Its been a week I'm not going to wait forever for it. Resolve my issue or make it clear if you are interested in resolving or not

  • thenitinpandey_
    nitin pandey (@thenitinpandey_) reported

    @Paytm @Paytmcare (Ref No: 311916579976), but the beneficiary has still not received the amount and the amount has not been reversed to my account. Please resolve this issue urgently. #UPI #PaytmSupport

  • rhysnik
    nik (@rhysnik) reported

    @Paytm @Paytmcare This software failure disrupted my finances and caused heavy stress. I demand a proper technical root-cause explanation and compensation for this app security lapse and mental harassment. Fix your broken system and address this accountability now!

  • Editor_naveen
    Naveen Fx 🇮🇳 (@Editor_naveen) reported

    @Paytm third class app worst experience , wrongly sent amount thru upi to wrong person , raised request customer support they are not providing contact info or refund back amount #Paytm fails Guys Beaware this Paytm never suggest to anyone

  • kurafatygyan
    Suresh Kumar Kurapaty (@kurafatygyan) reported

    @Paytmcare Can you help me with Paytm wallet ??

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @lunnac758576 @Paytm @Paytmcare Dear Consumer, We've been updated that the online payment made takes 3-5 working days to reflect in our records. Kindly check after the given time.

  • RSHIS
    RISHI AGARWAL (@RSHIS) reported

    @Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help

  • divyanshifr
    Divyanshi (@divyanshifr) reported

    @fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭

  • prajjwal2051__
    PrajjwalWhoCodes (@prajjwal2051__) reported

    What would I build for @Paytm ? An AI-first layer for India’s next billion users, powered by @SarvamAI. The goal: make payments + financial services easier to understand and access across Indian languages. I want to build something useful beyond the hackathon. @HackCulture

  • BeingRaoSharukh
    🇮🇳Rao Sharukh🇮🇳 (@BeingRaoSharukh) reported

    Worst experience with Paytm. ₹6,225 was debited from account 3 days ago, yet the payment is still pending despite multiple complaints. Two tickets raised already but nobody contacted yet.   Call me now and resolve this issue now.       Con no - 9690773800 @Paytmcare @Paytm

  • shiv_iipm
    Shivarjun Das (@shiv_iipm) reported

    @Paytmcare UPI down.... Payments failing

  • SyedMuz31229099
    Syed Muzaffar (@SyedMuz31229099) reported

    @Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎

  • PrudviVysyaraj
    Prudvi_Bob ©️ (@PrudviVysyaraj) reported

    @Paytm @Paytmcare @SuryodayBank Paid ₹9,000 in full on 30 July & requested closure. Yet ₹180 Convenience Fee + ₹32.40 IGST was charged,and ₹212.40 was auto-debited on 3 Aug. Multiple emails to Suryoday Bank,but no acknowledgment or response.Why is customer grievance ignored?

  • kushal8609
    kushal das (@kushal8609) reported

    @Paytmcare Still problem not resolved.

  • lokesh_navale
    Lokii (@lokesh_navale) reported

    🚀 For Build for India, I would develop an AI Merchant Copilot for Paytm that transforms payment data into useful information about sales, customers, offers, fraud, and cash flow in Indian languages. AI to help SMBs grow. 🇮🇳 @Paytm @SarvamAI @Hack_Culture #BuildForIndia

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare I am not interested in a phone conversation regarding this matter anymore, as your customer care agents only give standard, unhelpful replies. I require a clear, technical response in writing here regarding why my default preference was overridden.

  • Dheeraj010287
    Dheeraj Gupta (@Dheeraj010287) reported

    @Paytm @AxisBank last week I had done one payment of Rs 26356 by mistake to someone's paytm number. I raised the complaint immediately but I am not getting any positive response. Please help me to get my money back.

  • shubhagrawal205
    Shubh (@shubhagrawal205) reported

    @PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)

  • acjose93
    CJ (@acjose93) reported

    @Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter

  • urstrulysanni
    Urstrulysanni 🩷 (@urstrulysanni) reported

    Worst service @Paytm

  • GuruyuganK
    Guru_K (@GuruyuganK) reported

    Building Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I is really frustrated even after one week couldn't solve my problem

  • _ayushilicious
    Ayush💥 (@_ayushilicious) reported

    @Paytmcare @Paytmcare This is not done yet. Please help out

  • Pankaj_Mishra86
    Pankaj Kumar Mishra (@Pankaj_Mishra86) reported

    @Paytm @Paytmcare In morning i have completed my payment for insurance and payment is deducted but I didn't get any confirmation confirmation also you support only saying apologies @irdaindia my insurance policy is expire today night, I am trying since morning for confirmation

  • Sainianu22
    VoiceOfChange_Anu (@Sainianu22) reported

    @Paytmcare No data found of health insurance on Adiya Birla Website.

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytm @Paytmcare ur silence is testimony to the alleged wrongdoing & fraud by charging extra to small biz in name of QR code. U hv been silent since 2months on-if QR code for receivng paymnts is free service why club it with soundbox? @RBI pls take action against PAYTM.

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @Paytm @PaytmCare Stop repeating your policy! If the voucher must be redeemed in one go, why was there NO warning or alert on the screen before I used only ₹100? You hid the terms, trapped my money, and now you're escaping responsibility. Fix this UI flaw and refund my ₹2,281!

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    Guys don't trust @Paytm @PaytmBusiness @Paytmcare Your internal mismanagement should not become a customer's problem. My Soundbox return EO887528444IN was successfully delivered via India Post, but your team still claims its not received and asks me for POD. Very Bad experience😭

  • ys_2800
    Yash Sharma (@ys_2800) reported

    @Paytmcare Issue resolved but this mis happening taken by merchant.