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Paytm down? Current status and problems

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Bengaluru Mobile App 3 days ago
Ahmedabad Withdrawals 12 days ago
Alīgarh Transactions 16 days ago
Qādiān Website 19 days ago
Kolhāpur Mobile App 24 days ago
Chandigarh Transactions 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Asishanand1
    Asishanand (@Asishanand1) reported from Hājīpur, Bihar

    @BCCI @Paytm Will Rohit ake 200 or 300 😂😁 Comment down

  • Javedjamy
    Javed (@Javedjamy) reported from New Delhi, Delhi

    Dear @Paytm... My postpaid account is not working properly... Can u help in this regard.

  • RAVISHA72841243
    Chawkidar Ravi Shankar Kumar (@RAVISHA72841243) reported from Torpa, Jharkhand

    @Paytmcare Problem solved money credited to my account

  • BunnyPunia
    Bunny Punia (@BunnyPunia) reported from New Delhi, Delhi

    @paytmbankcare Issue remains unresolved @Paytm @vijayshekhar @Paytmcare

  • KinjalVohra
    Chowkidar Kinjal Vohra (@KinjalVohra) reported from Lal Darwaja, Gujarat

    @Paytm Dairy offer is not working. Not receiving Cashback while doing payments at Amul Dairy Parlour, even if Offer is activated.

  • Himanshu22DEC
    Him@nshu Bhatnagar (@Himanshu22DEC) reported from Gurgaon, Haryana

    I am not able to login my paytm business account for the last two days.I changed my phone and I forget my paytm password.I am not able to change my password also please suggest and do something @Paytm

  • PankajSinha_28
    Pankaj Sinha (@PankajSinha_28) reported from New Delhi, Delhi

    @Paytm @vijayshekhar @PMOIndia @_DigitalIndia They are not cooperating at all. My fraud transaction done of Rs. 309.00 and I didn't received any OTP and notification of any unauthorized login. So someway I doubt they are not interested to help and cooperate customers.

  • RogeshVijay
    THALAPATHY ROGESH VIJAY (@RogeshVijay) reported from Mumalināyakkankuppam, Puducherry

    @Paytmcare My paytm account is not working Plz help me

  • ayushgupta011
    Ayush Gupta (@ayushgupta011) reported from New Delhi, Delhi

    @Paytmcare 0% customer satisfaction. 2 transactions wrongly transferred & my bank issue a charge back but @Paytmcare denied to refund my ₹10,000. Pls don’t use paytm.

  • Visu_Gupta
    Visu Gupta 🇮🇳 (@Visu_Gupta) reported from Mirganj, Bihar

    Dear @Paytmcare I have a suggestion for you there are so many product in your online store but all are not available in my location and the bigger problem is that where many online company provide COD facility there you did not accept it. So pls change your business idea to grow

  • chaitanya2919
    Chaitanya Karmarkar (@chaitanya2919) reported from PETROL BUNK ORR, Karnataka

    @Paytmcare y we need to login again and again since last update

  • desairavi777
    Ravi Desai (@desairavi777) reported from Yādgīr, Karnataka

    @Paytm Shameless n Untrusted n Unsenceless n Unusefull n Unfaithful n Fake n Frad n Cheating Company Named Paytm I Need ur Proper Clarification About My Complaint Which One Act Which Rules Asked For Police Department FIR Copy Necessary For Customer Amount Refund Issue Given Me

  • MandeepSBrar7
    Mandeep Singh (@MandeepSBrar7) reported from Karnāl, Haryana

    @chiragbarjatyaa @Paytm @Paytm same issue is with me also

  • amit4rora
    अmit ♪♪ (@amit4rora) reported from Sonīpat, Haryana

    @Paytm is down I'm not able to transfer wallet money to my friends

  • Bharti571Vikas
    vikas kumar bharti (@Bharti571Vikas) reported from Hadapsar, Maharashtra

    @Paytmcare @Paytm @PaytmMoney @PaytmBank @PaytmCybercell @paytmmallcare Hi Team,Thanks for your quick response.Your Customercare executive aren't professional just useless,Not able to properly write,speak,understand issues. transfer calls b/w internal 5 grp profile,fraud & so on

  • aloksinghk
    Alok Kumar Singh (@aloksinghk) reported from Greater Noida, Uttar Pradesh

    @Paytm I'd applied for KYC but nobody came on scheduled date. I got call after few days person asking me to come for KYC but he didn't come. He did call me three times and no show. You CC called when I told the issue they simply disconnected. What the hell with payTM. Worst Exp.

  • Shadman1502
    Shadman (@Shadman1502) reported from New Delhi, Delhi

    @Vaibhavt06 @PhonePe_ @Paytm Phone pe are not doing their good Job , Rather than solving problem they just showed issue resolved, it happened thrice with me and complained again and again..

  • ekaakshara108
    Sway(card geek) (@ekaakshara108) reported from Bengaluru, Karnataka

    @Paytmcare i had my pay tm acc.. Due to adhaar issues I closed it.. I tried to reinstall and try fixing the kyc.. I cannot... So want to close the account.. But it has balance in it

  • shamimunestory
    Mohd Shamim Khan (@shamimunestory) reported from New Delhi, Delhi

    @Paytmcare my paytm postpaid not working why

  • vinkshah61
    vinod shah (@vinkshah61) reported from Hadapsar, Maharashtra

    @Paytmcare Cheater company for cash offers this type of message you have sent to me five times and after lot of efforts in replying your company has never resolved the issue. Your company is a specialist in cheating people

  • Shubhen38508309
    Shubhendu Kumar Dash (@Shubhen38508309) reported from Kura, Jharkhand

    @Paytm As a unicorn in Fintech,we expect error free transaction and even if there is an disruption,robust mechanism to solve it.Paytm is a typical case of earning before deserving.Totally disappointed with service.Hope some consumer rights are institutionalised.

  • sandeep_verma14
    sandeep verma (@sandeep_verma14) reported from Jaipur, Rajasthan

    @Paytmcare After iOS 13.1 update, paytm application is logout automatically from my device(iPhone 7). I need to login again and again in every single day, please resolve it

  • Anshulshyam0023
    𝐀𝐍𝐒𝐇𝐔𝐋 𝐒𝐇𝐘𝐀𝐌🇮🇳 (@Anshulshyam0023) reported from Chandigarh, Chandigarh

    Via Paytm wallet we can pay easily without any password which is not good, paytm wallet doesn't require password or anyone can pay by opening paytm. Kindly resolve this problem.@vijayshekhar @Paytm @paytmbankcare @PaytmBank

  • apurvthakur_
    Apurv (@apurvthakur_) reported from PETROL BUNK ORR, Karnataka

    Extremely unhappy with @Paytm Postpaid service. Haven't been able to use it from such a long time. And in app forum doesn't have a dedicated helpline for raising this issue. @Paytmcare do respect your customers. No response from Customer service team as well. #paytmchorhai

  • Rahul29740030
    Rahul_MHRG (@Rahul29740030) reported from Gurgaon, Haryana

    @Paytm @Paytmcare if some one transfer a amount to a wrong person or on a wrong number why u people have any reversal process of that amount , @RBI @SEBI_India can regulator of the country have some solution to that kind of problems.

  • BiplovSingh
    BIPLOV SINGH (@BiplovSingh) reported from New Delhi, Delhi

    I am trying to update my Paytm number since a month but I am facing same problem of "Mobile number and device is not verified please login and try again".I have talked to several support executives but still my problem is unresolved. Contact no-8920076567 @Paytmcare @Paytm

  • Bharti571Vikas
    vikas kumar bharti (@Bharti571Vikas) reported from Hinjewadi, Maharashtra

    @Paytm @Paytmcare @PaytmBank @PaytmMoney A fruad happen with me on 2nd-Oct-2019 & I registered the complaint "142072581"on 3rd Oct to recover my account,I used to call paytm everyday 3-4 hours to resolve my issue, However they don't uknow basic English nd proper writing issues

  • RajLovesJesus
    Raj Kamal (@RajLovesJesus) reported from PETROL BUNK ORR, Karnataka

    @HSBC_IN @HSBC_Sport @HSBC can someone please look into the issue @Paytmcare and @Bajaj_Finserv said that they are not responsible for the issue its all because of #HSBC :(

  • rajeshpalviya
    Rajesh Palviya ..RP (Jain) (@rajeshpalviya) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @Paytm kindly check my complaint ticket number 142201168 against the order number 9365781814 Issue is -wrong vouchers delivered instead of what explained by your exectv at showroom ..Paytm mall vouchers was not explnd and was not there at breakup chart at showroom

  • a_praneeth
    Praneeth Annadanam (@a_praneeth) reported from Hyderabad, Telangana

    @Paytm @Paytmcare I am were happy using Paytm, but it's very annoying by seeing the add as soon as I open my App. It is almost taking 20sec to display home page and sometimes I need to refresh my cache and need to reopen it again. Can you look into this issue.