Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (44%)
- Mobile App (31%)
- Login (13%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 8 hours ago |
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Mobile App | 10 days ago |
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Withdrawals | 19 days ago |
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Transactions | 23 days ago |
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Website | 26 days ago |
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Mobile App | 1 month ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sakamoto (@Sakamot310) reported@Paytm Flight cancelled by airline. And no costumer agent contacted to resolve this issue
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Loki 🐺 (@Lokupilot) reported@Paytmcare @Paytmcare @Paytm no action taken so on by your side. Please resolve the issue Asap
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Ameena Fatima (@ameena_fat53232) reportedI got new sim and I link my new number with bank and Now Iam trying to create new account first time with paytm but I'm getting someone's other details while logging with new number please help me out. @Paytm @Paytmcare
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drrakeshkumar Gupta (@drrkg21_Hpathy) reported@paytmgold @Paytm worse serviceI have received ₹1890 yesterday ,sender UPI id is 609327041282 From mobile number 8765838760 .No response from paytm , paytm doesn't credited to my account. My contact number is 9621281183,I have face this type of issues several timesI will delete paytm soon
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Loki 🐺 (@Lokupilot) reported@Paytmcare @Paytmcare worst payment application so far I have used. No customer service no help nothing can be hoped from your side. Don't force me to go for an ombudsman. No action taken till date.
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Atif rahman (@Atifrahman2159) reported@Paytm @Paytmcare Pathetic service from paytm I have cancelled my spicejet ticket on 24th March and booked it via paytm, Spicejet mentioned that they have initiated the refund, but it's been more than 2 weeks now and paytm didn't give me a single penny back. Prioritize this.
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Thomas paine (@ThomaspaineA) reportedHi, I would like an update on my Paytm bank account. Is Paytm Bank still available or not? Also, I am unable to send money to my Paytm account ,can you tell me what issue I might be facing? @Paytm @PaytmBank
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Bikash Das (@BikashDas26321) reported@Paytmcare I haven't found any solution to my problem yet
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hasmukh mehta (@hussey_08) reported@Paytmcare It takes you 4 months to reply to the post ????? Great service from your team. Now you and @careinsuranceIN decide whose mistake is it? I want my compensation
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Anil Dube (@dubeanil0511198) reported@Paytmcare @Paytm Today I tried to book ticket from IRCTC(JP to MMCT) and paid via PayTM payment gateway. Money deducted from account but its showing timeout on PayTM gateway page. Also on IRCTC failed booking section, its showing status that Payment Initiated. Plz help
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VISHNU VARDHAN (@VISHNU05052004) reported@Paytm @Paytmcare Facing a serious UPI Lite issue. After a failed ₹50 payment, my entire ₹1100 balance became ₹0 without any valid transaction. I have already raised complaints and contacted support, but the issue is still unresolved. #UPI #Paytm
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Kaushal Bawishi 🇮🇳 (@ladaakh) reported@Paytm while booking tickets, unable to enter birthrate Is it a Technical issue? #Flight
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drrakeshkumar Gupta (@drrkg21_Hpathy) reported@Paytm @Paytm worse serviceI have received ₹1890 yesterday ,sender UPI id is 609327041282 From mobile number 8765838760 .No response from paytm , paytm doesn't credited to my account. My contact number is 9621281183,I have face this type of issues several timesI will delete paytm soon
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Shivraj Saini (@Shivraj09527269) reported@Paytmcare worst customer support of this company my problem is not fixed yet they are just sharing me bot replies in DM no resolution yet I have also tried transactions at petrol pump, grocery stores and other merchants, but still my Paytm postpaid is not working showing error.
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Krishnakant Parmar (@kparmar_in) reported@PaytmBank @Paytmcare how to reach paytm payment bank customer care. facing API not found error while transferring from wallet. tried help & support from app, but no way providing resolution, tried cust care no. 01204456 456 but it is again pointing to help & support.
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riyas (@riyas34853984) reported@Paytmcare Dear Sir, My flight was cancelled by the airlines, and i would like to claim full refund, but it could not able to apply from my application. So please help me regarding, My order number is 26758443067, Dimapur to Imphal, 19th March, 2026.
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Sonu (@Sonu70274185) reported@Paytmcare Already messaging your team from past 36 hours. How much more time is needed to resolve a simple issue? No replies in dm as well. Pathetic service.
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Sคเ Mคђє⩎d֮Ⓡ₳ 😘 (@Sagar505326) reported@Paytmcare @Paytm Dear Paytm Support Team, I am facing an issue with a recharge made through my Paytm account. Details of the transaction: Operator: Jio Recharge Amount: ₹ 899 Transaction ID: 609432280384 Date & Time: 4 Apr,10:26 AM It's still pending.
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Truth_Saint (@Divyanshu_9683) reported****** @Paytm @Paytmcare cancel these ******* tickets, I'm in very urgency please cancel it else I'll have to go consumer court for this behavior of yours. No customer support, nothing at all.
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Prince Luthra (@Michaelss227) reported@Paytm pls help me fast don't share may no please call me
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parshuram goud (@parshuramgoud21) reported@Paytmcare No response for 48+ hours regarding my issue. Sold an OTTplay coupon that is expired/inactive OTTplay confirmed subscriptions are not being activated. Still no refund or resolution Consumer complaint already filed (8948236) Kindly escalate immediately @consumeraffairs
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parshuram goud (@parshuramgoud21) reported@Paytmcare @paytm Dear paytm still your giving any updates regarding my issue its already 18days completed and am asking daily for resolution via DM there is no response I sent many messages and i provided all details .your playing with my patience
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Mahin Sharma🪻 (@Mahinsharma12) reported@Paytm I have been unable to access my Paytm Wallet for a long time. The app repeatedly shows “Something went wrong. Please try after some time.” There was a balance of ₹1000 in my wallet earlier, and I am unable to view or access it.
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Balkesh Pal (@Balkesh_Pal_07) reported@Paytmcare But I haven't get any resolution about my cashback.... You are resolutiong my problem or discovering the atom energy which takes that much time...
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Abhay Singh Rathore (@Abbhayratthore) reported@vijayshekhar @Paytm @Paytmcare Very slow and poor service
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William (@Williamsingh_) reportedDoes anyone have ever succeeded in getting connected to Paytm customer support? It keeps throwing Paytm assistant which is one of the dumbest assistant. Please help if someone has it. Need it urgently. @Paytmcare @Paytm
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संजय उवाच: (@Kaagbhushundi) reported@Paytmcare The Brand is not responding! We tried every possible means to contact them, but of no use. Now, you instead of taking any initiative to resolve the issue, just shrugging off it to the brand, who is your associate! Don't you have any moral responsibility towards customers?
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Sanjib dash (@Sanjib_IndiaN_) reported@Paytmcare I had taken a small postpaid loan of ₹500, but due to financial difficulties I couldn’t repay on time. Now the amount has increased to ₹8900, which I’m unable to pay. Kindly help with a waiver or settlement option. 🙏 @Paytm
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Mahi Kaushik (@mahikaush07) reported@Paytmcare It’s been over 7 days since I submitted all requested details yet der is ZERO response frm your side. This kind of negligence & poor customer support is completely unacceptable.
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Ojas (@ojvznx) reported@Paytmcare Update: @PaytmCare confirmed refund on March 27 and said 3-5 working days. It has been 8 working days and still no refund. App shows "Processing Refund" but nothing credited. Cybercrime complaint active. Will escalate to RBI Ombudsman if not resolved by tomorrow.