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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Mobile App (40%)
  • 30% Transactions (30%)
  • 15% Website (15%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.

CityProblem TypeReport Time
Jaipur Mobile App 3 days ago
New Delhi Mobile App 8 days ago
Yamunānagar Website 10 days ago
Mumbai Website 16 days ago
Greater Noida Mobile App 17 days ago
Hyderabad Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • UnrealAnkit
    Ankit (@UnrealAnkit) reported

    @vijayshekhar Is @Paytm Launching back the Tap to Pay feature in near future, been a Paytm customer from 2018 , but this feature is really missing

  • imAmanSaxena
    Aman Saxena 🇮🇳 (@imAmanSaxena) reported

    Hello @Paytmcare When I am trying to login to my Paytm account, it shows 'Access Denied ' and ' Your mobile number has been blocked from accessing Paytm' I am unable to login, please fix my account. @Paytm

  • ViijayKpal
    Vijay K Pal (@ViijayKpal) reported

    The Paytm Money app is facing serious issues today. It's auto-logging me out repeatedly every few minutes, and the app is not working properly at all. This is very frustrating during market hours. Please fix this ASAP! @Paytm @PaytmMoney @PaytmMoneyCare #PaytmMoney #AppIssue

  • JagdishShe90020
    Jagdish Shenoy (@JagdishShe90020) reported

    @Paytm please get your crappy app working properly. I’ve paid my electricity bill already on PayTM itself and it is still giving me repeated reminders to pay. PLEASE FIX THIS.

  • AtharvaKulkrni
    Atharva Kulkarni (@AtharvaKulkrni) reported

    @Paytmcare @Paytm didn't get any update regarding my issue . What's your email for customer support?

  • dr_arbabdanish
    Arbab Danish (@dr_arbabdanish) reported

    @Paytmcare I'm unable to access my paytm payment bank account details. I have to download cancelled cheque.

  • mechymanish
    MM (@mechymanish) reported

    @Paytmcare How much more time do you need? Your calls are unreachable, mails get no response, and support only sends automated replies. SpiceJet already processed the refund. Please give a clear timeline instead of copy-paste responses. Booking ID: 26907588942.

  • ShambhuSahu
    सतनवी (@ShambhuSahu) reported

    @vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai

  • DineAsur
    DineAsur 🦕💨🦖 (@DineAsur) reported

    sorry we can't do anything now, because the cancellation window has now closed, or we are raising the issue sir, please wait until your next birth.. 💁🏻 @Paytm .. Never giving Extra charge for cancellation again, looters @Paytmcare

  • ImranKh62614300
    Palnadu Sanik (@ImranKh62614300) reported

    @saiholicc Beard ki color veydaniki money leva @ysjagan Hai @Paytm please 🙏🏻 help

  • Yoursupport24
    Your Support (@Yoursupport24) reported

    @Paytmcare @sooryavanshi_0 Same problem occurred they blocked paytm

  • nikz98_nikz
    Nikz (@nikz98_nikz) reported

    @Paytm @Paytmcare ticket # 200011607437, I've been trying to remove my bank account from Paytm and deregister from Paytm UPI but it always throws an error of something went wrong, try again later. Your clueless customer support on app isn't of any help except for robotic replies

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare paytm gold team not able to resolve the issue for the last 10 days and they are not providing update as well

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare @Paytmcare I am struck with the paytm gold, not able to sell due to unresolved issue. Can you expedite the resolution?

  • AtulKum08892920
    Atul Kumar Singh (@AtulKum08892920) reported

    @Paytmcare My payment Account Login Block Please Help I send all the details in DM.

  • drawat201
    Deepak rawat (@drawat201) reported

    @Paytmcare @Paytm i have paid through upi app for @Flipkart minutes order and it was showing bank cashback but I didn't receive anything and when I raised ticket it just resolved. There is no way to connect with you live. How poor and pathetic your service.

  • TigerGLN
    Glnsarma (@TigerGLN) reported

    @Paytmcare When I try to reach Paytm contact support it says thru app you raise your query. This app is automated version and does not to listen your problem. What a pathetic service

  • RAJAMOH41485164
    RAJAMOHAN (@RAJAMOH41485164) reported

    @Paytmcare Useless Paytm, just cheating by showing Cashback offers & after using it Paytm Cheater's giving only Garbage Voucher's which is good for nothing. Just stealing Rajamohan 97.......24

  • skpatra1981
    Dr. Sisir kumar patra (@skpatra1981) reported

    @Paytm Payment is not working in my Realme GT 6 Pro. The screenshot is attached for your reference.

  • misraravikumar
    Ravi (@misraravikumar) reported

    @Paytm @Paytmcare Hi, my friend's account has been debited, showing as payment done to Paytm. But he has not made any payment to Paytm. He is unable to track the payment. The bank is not helping and also unable to reach Paytm care through call. Please help.

  • saiprem781
    Prem ♉ 🇮🇳 (@saiprem781) reported

    @Paytmcare Stop with the ******* copy-paste BS 😡 this is not a complex issue — just send a damn update your “patience” reply is harassment at this point. It’s been 4 days now same “Malicious Apps Detected” error even with Kaspersky Premium & clean phone.

  • Biswaji44924888
    Biswajit Bera (@Biswaji44924888) reported

    @Paytmcare @PaytmBank @paytmgold Prashant how your team will validate? Because you don't have my number right. Email me will share the number. And I hope you hear back soon (not like other companies who take minimum 1 month to resolve any issues) As a 8 years of loyal user, had paytm gold holder I can expect it

  • shawvicdas
    Finance💰 Films 🎬 Tech 📱 (@shawvicdas) reported

    @Paytm Fix your finances, switch jobs -- if your salary struggles in just 2 weeks

  • Mrscrazyness
    Mrs. QUINN (@Mrscrazyness) reported

    @Paytmcare My father in law is High court advocate if this issue isn’t resolve at earliest and if i didn’t receive my refund you will receive legal notice I’m very serious Ria Ticket ID: 200011630707.

  • diamondbishnoi
    DIAMOND (@diamondbishnoi) reported

    Dear @Paytm , my Paytm Wallet is still blocked. I have already submitted my documents many times but there has been no resolution yet. Kindly review my account and unblock my wallet as soon as possible. Very disappointed with the delay in support. #Paytm @Paytmcare @PaytmBank

  • Streptococci98
    PLAIN MBBS 🫣 (@Streptococci98) reported

    @Paytmcare @vipinshrm70 Ur customer care threatening u r not responding

  • bhl_deep
    ਜੈ ਬਾਬਾ ਮਹਾਕਾਲ 🇮🇳 (@bhl_deep) reported

    @Paytm My Paytm machine hasn't been working for the past eight days, and despite repeated complaints, none of your service personnel have fixed it. I'm forced to disconnect from Paytm. I haven't received any response from you. My ticket no. 500008644759

  • rockin_adi
    Adinarayana Akula (@rockin_adi) reported

    @Paytmcare Your “issue resolved” reply is false. The ~5% buy-sell spread on Digital Gold still exists the moment I buy. You mentioned only 3% GST but gave ZERO breakup for the rest. Gold prices are rising yet I’m losing money. Provide full detailed charge breakup

  • SumeetMalpani
    Sumeet Maheshwari (@SumeetMalpani) reported

    @Paytmcare @NaukriwithAzad Paytm is a fraud, my issue is pending with then for more than 10 days and they are not replying now

  • SatishPathakCSC
    Khoj Khabari (@SatishPathakCSC) reported

    @Paytmcare i Just want to Restart my Sip in Paytm.Please help about it