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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Agra Mobile App 9 days ago
Chhindwāra Mobile App 16 days ago
Jaipur Mobile App 19 days ago
New Delhi Mobile App 24 days ago
Yamunānagar Website 26 days ago
Mumbai Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SatyabrataRay15
    Satyabrata Ray (@SatyabrataRay15) reported

    @Paytm My Paytm account bearing mobile no 7008217083 still shows account access denied due to mobile no blocked for the past 8 days.I tried to contact Paytm and @Paytmcare and told that it will be resolved in 3-5 days but still not solved.Kindly solve the issue quickly.

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir

  • hotair8914
    Kamlesh Sharma (@hotair8914) reported

    @Paytmcare @Paytm you're the worst service provider ever. I had a coupon of flat 50 cashback on swiggy payment and after payment received a voucher. Wtf this is. I need my cashback in account. Payment id 206773440971

  • AnubhavExpr
    MonkWarrior (@AnubhavExpr) reported

    @Paytmcare Please short out my problem. UTI id-606248804448 Paytm app used payment transfer to other end paytm user but not received he said since last 3 years he is not using paytm, but showing on paytm. My account brance sbi denied to take any action.

  • iAdvChaudhary
    Abhishek Chaudhary (अभिषेक चौधरी) 🇮🇳 (@iAdvChaudhary) reported

    @Paytmcare Paytm customer care email ID please.

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to

  • MSubhajitIND
    Subhajit Mondal (@MSubhajitIND) reported

    @Paytmcare My account is restricted why??? Help me

  • MZ996K
    MZEE996 (@MZ996K) reported

    Recently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare

  • Abhi_9131
    Abhi's🤗 (@Abhi_9131) reported

    Fraud Alert! I made a payment via @Paytm for a product, but the seller scammed me and sent a completely different/fake item. I have all the proofs (chat, unboxing video, receipts). @PaytmCare please help me stop this payment or take action against this fraud account! #Paytm

  • kingujjwall
    𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reported

    Worst Service provider company @Paytm and @JioCare

  • Lily_putti
    Leandraa 🍋 (@Lily_putti) reported

    It was booked from @Paytm ... Help

  • The_DailyEditor
    chandrashekar srinivasan (@The_DailyEditor) reported

    @Paytm having repeated issues with your upi app saying my bank account is inactive when it is not! Have triple checked with my bank, account is fully active. Why are you blocking payments?

  • Spider_Midhun
    Midhun Kumar (@Spider_Midhun) reported

    I have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm

  • rakshith_2004
    Rakshith . V (@rakshith_2004) reported

    @Paytmcare @Pavankalya56718 Hello team I'm writing this to raise a complaint about the issue where I unable to login to my paytm account, the message shows account is under review and may take upto 3-5 days, but it's been a week and still the message pops-up while logging in..!

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare 8870070043 is the contact, is this issue getting fixed ?

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm

  • ShauryaPathani4
    Shaurya Pathania (@ShauryaPathani4) reported

    @Paytmcare @Paytmcare you don't see my tweets and my DMs. Pathetic customer service.

  • naamah1510
    Naamah Retiwala (@naamah1510) reported

    @Paytmcare Hi Digvijay, can you please help me how much time it would take to resolve this issue???

  • JSRMohit1
    Mohit Saini (@JSRMohit1) reported

    Hello @Paytm @Paytmcare i am having a issue related Flight Refund since last 2-4 days the paytm support just raised the ticket and no one connected to me till now please look into this! The PNR for flight is 9497MU

  • ANANDRAJVISHAL
    ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported

    @Paytm food wallet money is not working, so how to get the remaining balance.

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare @Paytm @vijayshekhar My Paytm account has been blocked for a week. I was told it would be reviewed and unlocked within 3-5 working days, but I still getting an Access Denied error. The support ticket was also closed without resolving the issue. Please help.

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

  • Sheiksabiofical
    Sheik Sabi (@Sheiksabiofical) reported

    @Paytm Respected Sir/Madam, I am unable to view my CIBIL score in your Paytm app. I have been trying continuously for the past one month, but it is still not showing. Even after refreshing the CIBIL score section multiple times, the issue remains unresolved.

  • MR_Jena7
    Manoranjan Jena (@MR_Jena7) reported

    @Paytmcare Called customer care many times but no resolution. Star Air confirmed the refund was sent to Paytm. ₹4,695 is still pending. Please resolve urgently. #RefundIssue

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytmcare @anutechie3 Agree, Customer support is usless. Neither getting connect nor resolving issues

  • MAKARDHWAJ
    Makar 🐋 (@MAKARDHWAJ) reported

    Dear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.

  • RainaRa49346818
    Sk Ranjiith (@RainaRa49346818) reported

    @Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm

  • themusicaldude
    Prateek Bajpai (@themusicaldude) reported

    @Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?

  • VSATISH848
    Satya (@VSATISH848) reported

    Hi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...

  • technicalsirji
    Dekhega Bharat (@technicalsirji) reported

    @Paytmcare No receive any DM please help me