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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (43%)
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Mobile App (29%)
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Transfer (29%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.
| City | Problem Type | Report Time |
|---|---|---|
 Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App | |
| Shillong |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mithilesh Yadav
(@mighty_onsway) reported
Hello @Paytmcare I don’t use your services but I am daily getting mails regarding someone adding money in the wallet. The number mentioned in the mail is not mine. Kindly look into it asap as it is a security issue for your unaware customer. @vijayshekhar
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SUJESH KUMAR UV
(@sujeshkumaruv) reported
@vijayshekhar @Paytm I had got OTPs on my phone number when I did not try to login and had alerted even Paytm but to no avail.
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Kashyapthakkar
(@a8cedc54d1ec488) reported
@Paytm payrtm bank server down
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Rajib Malik
(@RajibMa79449448) reported
@Paytm Hi team, Still my issue has not been resolved yet after some issue shared to paytm. As there is wrong charges updated in paytm post paid bill. Please check on this.
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Saurav Singh Rathore
(@S_s_raathore) reported
@Paytmcare My issue has been resolved thanks for the prompt response through customer support, appreciate that.
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Rajib Malik
(@RajibMa79449448) reported
@Paytmcare Hi team, Still my issue has not been resolved yet. As I Lodged several t times issue in customer care. But still not getting any response on this. Payrm has charged unnecessary amount in my paytm application. Kindly check and resolved on this.
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Rasid_official
(@Rasid_official_) reported
@Paytmcare I am in a trouble coz of blocking of my account by unknown reason...I visited your branch for many time but my problem is still unsolved..so please I request to you unblock my account as soon as possible otherwise I will you take you My Account no is 919813786149
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Tanay Arora
(@TanayArora10) reported
@Paytmcare Have sent all the pictures as mentioned. Please resolve the issue ASAP
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Subhajit Ganguly
(@anup2007ganguly) reported
@UberINSupport Please note my issues is still note resolved after 3 days. I have informed this on the same day of 30th January and after 4 days money is still not added to my paytm wallet. Guys. Please resolve this . Check your inbox uber and ads money to . @paytmbankcare @Paytmcare
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FreeBJPIndia
(@realfaridamalik) reported
@Paytm I purchased a Order Id:12674964244 from paytm shopping I tried for contacting yu last 10days there is not getting any response my order is not working thats why i want to return it. And there is no dealer number on invoice so what i have to do File a registered complaint?
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Prakash Kumawat
(@Prakash_kumwt) reported
@Paytmcare sold out my issue
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Chandan Raju
(@chandnraju) reported
@Paytm It's not leading India's financial sector it is the most unwarranted corporate company in the piece of junk let me post my issue there was an unfortunate transaction which happended to my paytm bank account through my brother financial bank account
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Priya Ranjan
(@PriyaRa04534939) reported
@Paytmcare If you are really concerned about the customer issue, please act over this despite reacting.
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Amit Kr Arya
(@EagleAmitArya) reported
@vijayshekhar @Paytmcare Your customer care services are all time low. I have contacted them twice for number updation and/or removal of kyc from my old paytm no. but they couldn't solve my problem even after 15 days. Highly Disappointed
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Rohan
(@Rohan37070281) reported
@Paytm help me wanna try to reach customer care executive from 2 days as I have a issue related to mall
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Srikanth M.T.
(@srikyfreeky) reported
@Paytmcare hi team.. writing on behalf a friend who is a customer at PayTM. Reference number is 182352718. Issue is unable to reset the account using the registered mobile number with Humpty number of trials.. request the team to assist the customer on the same ASAP. Thanks
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Suheb Riaz Saifi
(@suhebriazsaifi) reported
@Paytm @Paytmcare in reference to ticket ID 181764357, I have received my money back from the recipient, I request you to kindly unblock the recipients paytm account, due to technical glitch of the #Paytm app there was a mistake. Kindly do the needful ASAP! @_DigitalIndia
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Kewal V. Mehta
(@kewalmehta) reported
@Paytmcare I am using Paytm POS machine(linux). For last few days it is showing some errors which were informed to call center on 17th Jan. 2021. They said the machine need to be replaced & it will be done in 7-10 working days (29 Jan). Till now, no response received from anyone.
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pradipti salian
(@pradiptisalian) reported
@Paytmcare @Paytm hello , is there really any care for customers ? I’m facing an issue for months n after submitting issue also also on all , it’s of no use ! Do u really want to help customers ?
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Vinod Kumar
(@jvinod67) reported
Dear @PaytmBank my seving account not working still 1 month Error monthly Limmited Exeed But iam not using last one month Account no:919505541207 @Paytmcare @paytm
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maaz
(@maaz77985408) reported
@Paytmcare why paytm payment icon in the app is taking time to open I’m not able to check balance via app i had updated the app also. Is the any problem in app. If there when will it be resolve
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Braj Kumar
(@ibrajsbda) reported
Dear @Paytm why are you not clearing issue, plz tell when I will able to change the no, I see u are responsing to many customers but when it comes to me you are ignoring plz check the inbox what I really asking you about. I hope you will response. @Paytmcare
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vipul
(@vipulce) reported
@Paytmcare hi this is regarding paytm mama earth voucher code. It is not working in mama earth site??
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Kunal Sahu
(@meenasa08498875) reported
@PaytmBank @Paytmcare i am not able to enter my paytm payments bank account its showing downstream error
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Zenith Jain
(@zenith_jain) reported
@Paytmcare worst customer service Ordered a product Replacement requested as defective product the next day But 9 days gone and no reply now it says return request closed Worst app worst service Only issue of ticket
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Manikumar
(@manikumarmn) reported
@Paytm @Paytmcare @consumerreport Hello, My id:9052921555 I bought 2 jeans in paytm 15 days back i received only one 10days raised for return request..but not done and showing now return request rejected No one called to me,no sms received Simply looted me Clear my issue
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somojoti dutta
(@bittu1492) reported
@Paytmcare All the details including the Refund reference number from #indigo has already been shared over the ticket. 180670854. Even after repeated follow ups there isn't any ETA on this issue. Not sure what's the hold up on your side #Paytm #paytmcare
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Raj
(@Raj69284023) reported
@Paytm @PaytmBusiness @Paytmcare Since 48 hrs I am only being asked to provide my contact number, photos/video of issue faced, details of EDC machine. Kindly get me the solution by sending technician to the location. Or plz take down my request for return of faulty device
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Arpit Agarwal
(@ArpitAg446264) reported
@Paytmcare @IRCTCofficial a very good morning, i booked ticket yesterday but the ticket is not booked for some technical issue my transcation id is 32780365487 2nd feb time 4:15:43 PM. so please its a request please return my money as soon as possible. @Paytm
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Suman Kumar Agrawal
(@ca_suman) reported
Hi @Paytm , from last 2 days I am getting OTP for login whereas I haven't tried to do so. Please report this incident.