Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (44%)
• Mobile App (31%)
• Login (13%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

City	Problem Type	Report Time
Dārjiling	Transactions	5 days ago
Bengaluru	Mobile App	14 days ago
Ahmedabad	Withdrawals	23 days ago
Alīgarh	Transactions	28 days ago
Qādiān	Website	1 month ago
Kolhāpur	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ranajit Tarafdar (@RanajitTarafdar) reported 8 minutes ago

  @Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.

• 
  Harsh Chhaparwal (@HarshChhaparwal) reported 9 minutes ago

  @Paytmcare Thank you for finally looking into the issue. It isn’t about my refund but about the trust we as consumers put into the new age Indian companies. But what amuses me is that response was quick only after tagging @vijayshekhar Anyways I’ve shared the requisite data required on mail

• 
  Simerjit Kaur Sidhu (@SimerjitS84757) reported 11 minutes ago

  @Paytmcare Thanks a lot for your help.I gat my cancelled flight fully refund today.

• 
  Ashutosh Bhawsar (@bhawsar33) reported 12 minutes ago

  @PaytmBusiness @Paytm @Paytmcare recently i post for not receiving sound box, after multiple complaint i got sound box, now after 2 days , it got faulty not working, again paytm worst service experience in week, no body care about it, i think #nopaytmforbusiness

• 
  Russian cavalry (@russiancavalry) reported 14 minutes ago

  @Paytmcare After i registered complain on Paytm support …someone called claiming to be Paytm employ and then he called me and took all my Paytm and bank account detail and video called me to help set up saved account in Paytm ..do you guys do this I think i am getting scammed again😭😭

• 
  Roni Seakh (@RoniSeakh197) reported 16 minutes ago

  @Paytm @Paytmcare I have been requesting to deactivate my Soundbox (ID: 868278080283065) for many days. Customer care is not taking any action and only saying "ticket raised". This is very frustrating. Please deactivate it immediately. @PaytmBusiness

• 
  Tech Skills with Anand (@TechSkillsAnand) reported 16 minutes ago

  @Paytmcare I have shared my registered mobile number via DM. Please check and resolve this issue. Thanks

• 
  Amaan Choudhary (@choudhary_1073) reported 19 minutes ago

  @Paytmcare I Redeem it thanks 👍. But Facing problem like error only you can purchase only in India but I m already in Mumbai Maharashtra India . I have raised my complaint on Google Play.

• 
  Garima Sehgal (@official_garima) reported 19 minutes ago

  @Paytmcare Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself

• 
  Ritesh Kumar Tiwari (@RiteshAreraj) reported 20 minutes ago

  @Paytm I have ₹1,300 in my Paytm Payments Bank account, which I just know. I tried to transfer it to another account, but was unsuccessful. Please help me with this.

• 
  Sandeep (@iamsandtota) reported 20 minutes ago

  @Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?

• 
  संजय उवाच: (@Kaagbhushundi) reported 21 minutes ago

  @Paytmcare The Brand is not responding! We tried every possible means to contact them, but of no use. Now, you instead of taking any initiative to resolve the issue, just shrugging off it to the brand, who is your associate! Don't you have any moral responsibility towards customers?

• 
  Aakarsh (@gatzieee) reported 25 minutes ago

  @Paytm @Paytmcare Can you please help me withdraw money from my Paytm wallet. It says I have to update my KYC but it is no longer allowed when I proceed to do it.

• 
  Pk Sharma (@sharma1572975) reported 27 minutes ago

  Mera sound box deactivate krwana h Please help me @PaytmBusiness @Paytmcare @

• 
  ❁ (@Good__old_days) reported 29 minutes ago

  .@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar

• 
  Bikash Das (@BikashDas26321) reported 30 minutes ago

  @Paytmcare Is there any way to fix this?

• 
  parshuram goud (@parshuramgoud21) reported 35 minutes ago

  @Paytmcare @Paytm Dear paytm still i didn't get any updates regarding my issue is not resolved it's already 18days were completed i sent many Direct messages in Paytm app but i didn't get updates it's completely mental harassment

• 
  Ramdas Bhat (@RamdasBhat1991) reported 35 minutes ago

  @Paytmcare I have payed the preclosure amount for my loan account the amount for debited from my bank but not reflecting in my loan account .. kindly help me I can provide details in DM.

• 
  sarif_BaLak❣️ (@Mr_Ranjeet98) reported 36 minutes ago

  @Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet

• 
  Sonu (@Sonu70274185) reported 36 minutes ago

  @Paytmcare Already messaging your team from past 36 hours. How much more time is needed to resolve a simple issue? No replies in dm as well. Pathetic service.

• 
  Raj Ojha (@yesthat66203400) reported 40 minutes ago

  @Paytmcare @Pra_veentiwari Get your **** together man. no need to take people money just beg for it they might give it.

• 
  Uday pratap Singh (@Udaypratap51645) reported 43 minutes ago

  @Paytmcare @Paytm my issue is not resolved, I cannot connect to an agent and it is marked resolved. What is this customer service?

• 
  Aman Singh (@AmanSingh_2511) reported 55 minutes ago

  @nuegoindia My 1st experience with nuego went horrible today. Bus broke down on way from lko to Ggn near agra.Took much time to arrange a replacement. It's arranged bt nt moving further & staff is continuously arguing with passengers.Pathetic service.Stuck on the way. @Paytmcare

• 
  max (@maxcatout) reported 57 minutes ago

  The BHIM app needs an overhaul and a chat feature added with better UI App is slow Best UPI app is @Paytm

• 
  Harsh Goyal (@HarshGo81685017) reported 59 minutes ago

  @PaytmBusiness your agent vikram lied to us that rent of soundbox is free but it charges 99 per months is not this a kind of fraud mr @vijayshekhar your customer care didn't pic calls when it pic up it ask for 250 rs for deactivation fees @Paytmcare

• 
  Atif rahman (@Atifrahman2159) reported 1 hour ago

  @Paytm @Paytmcare Pathetic service from paytm I have cancelled my spicejet ticket on 24th March and booked it via paytm, Spicejet mentioned that they have initiated the refund, but it's been more than 2 weeks now and paytm didn't give me a single penny back. Prioritize this.

• 
  Garvit Goel (@1ad833d5a5bf4b0) reported 1 hour ago

  @Paytmcare @Paytm Two transactions made on 10/04/2026 still being pending while the amount has already been debited raised ticket on your application multiple times but no help. KINDLY ASSIST ON PRIORITY. Order Id : 26877315303 & 26877374685 UPI Ref:610011184425 & 203733083448

• 
  sarif_BaLak❣️ (@Mr_Ranjeet98) reported 1 hour ago

  @Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet

• 
  Loki 🐺 (@Lokupilot) reported 1 hour ago

  @Paytmcare @Paytmcare worst payment application so far I have used. No customer service no help nothing can be hoped from your side. Don't force me to go for an ombudsman. No action taken till date.

• 
  Vikash (@vikashmishraaa) reported 1 hour ago

  @PaytmBusiness @Paytm @Paytmcare You mentioned that the issue has been resolved but it is still not fixed My Paytm Business QR is still inactive and payments are failing. I have been following up for the last 9 days and have already raised multiple tickets but there has been no proper solution