Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (41%)
• Mobile App (35%)
• Login (12%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, and Chandigarh.

City	Problem Type	Report Time
Greater Noida	Mobile App	47 minutes ago
Hyderabad	Login	13 days ago
Dārjiling	Transactions	20 days ago
Bengaluru	Mobile App	30 days ago
Ahmedabad	Withdrawals	1 month ago
Alīgarh	Transactions	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rahul (@racren17) reported 2 minutes ago

  @Paytm @Paytmcare I purchased a jiohotstar gift card and when I tried to redeem it says already redeemed. Too poor and no help is being received. Poor!

• 
  Safir (@safiranand) reported 2 minutes ago

  @bairagyaan @Paytm If it doesn’t conduct a business then cancellation of zero is still zero. You are confused between past when it had to sort china related investment issues and now.

• 
  Vikas kumar (@vikask063) reported 3 minutes ago

  Hi @PaytmMoney @Paytmcare Please help to update my mobile number in my paytm money account so that I can access my mutual funds

• 
  Ayan Experts (@AyanExperts) reported 5 minutes ago

  I’m frustrated with Paytm Merchant services. My payment amount is still not settled, and there is ZERO response from customer support. This is completely unacceptable for a business platform. @Paytm @Paytmcare please look into this urgently and resolve my issue. #Paytm #PaytmMer

• 
  Ravi singh (@BuntyAthsolia) reported 9 minutes ago

  @Paytmcare we are unable to see/withdraw our paytm bank balance nor FD balance since 24 april It's already been 4 days now still you haven't sort this problem Pls look into the matter @RBI

• 
  kameshwar kumar (@kameshw42070786) reported 10 minutes ago

  @Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this

• 
  Ayush Anand (@AyushAnand0508) reported 10 minutes ago

  @AbhishekSi1m @Paytm @allianceair I dont understand why there is no dedicated team to resolve an issue like these

• 
  Vineela Sushmitha (@itsme_vineela) reported 10 minutes ago

  Requesting: • A direct refund of the deducted amount • Or an upfront travel voucher (without requiring a new booking first) Hoping for a customer-first resolution from @AirIndiaX Thank you for the silence @Paytm @sharetoproblems

• 
  Kushagra Chauhan (@Kushagra9888) reported 12 minutes ago

  @Paytmcare @PaytmBank I have already emailed regarding my FD issue linked to Paytm Payments Bank (powered by IndusInd Bank), but have not received any response. KYC issue unresolved for 2+ years. Unable to redeem FD. Ticket No: 3390891837 Please resolve this issue. @RBI

• 
  Abhinav Mishra (@Mr_abhi9) reported 12 minutes ago

  Really disappointed with Paytm’s service. There’s no proper resolution to issues, and reaching customer support is a struggle. Even when you do get through, they don’t listen they just repeat their scripted responses. @Paytm @Paytmcare @PaytmBusiness

• 
  Viki (@vikis550) reported 13 minutes ago

  @Paytmcare @Paytm Any progress? My waiting period is over Please solve this issue Asap

• 
  Av (@anshulverma8604) reported 19 minutes ago

  @Paytmcare @PaytmBank @Paytm What will happen to those who have money deposited in PPBL who have FD there, after the RBI cancelled its licence? Neither the customer care is working, nor you giving any response . When will they get their money🥺? Unable to complaints through DM.

• 
  Khairul Islam (@Khairul10195063) reported 22 minutes ago

  @Paytm Paytm Soundbox,Using it for almost 1yr,I am telling it deceptive bcz, at the time of installation I was said that it will charge Rs-49/mon and it charged 49 for 2-3 mon, later 74, then 125 and now 135/mon charging. And now it is deducting few rupees for other wallet charge. Wtf

• 
  Anurag Verma (@vanuragverma) reported 24 minutes ago

  @Paytmcare My Paytm app is not working .

• 
  Aniket Hemade (@_ANIKET_HEMADE_) reported 26 minutes ago

  @Paytmcare stop fooling around and misusing merchant payments! I have been reaching out to your customer support team and not getting any resolution on my payment on hold since 24th of April 2026, precisely the date your licence was cancelled by RBI.

• 
  Ashu (@IAmMishraJi1992) reported 29 minutes ago

  @Paytmcare Unable to access your DM. How do you plan to fix this issue? I need the cashback of Rs 50 ASAP.

• 
  Anurag Verma (@vanuragverma) reported 31 minutes ago

  @Paytmcare @Paytm Is Paytm app working ?

• 
  sy (@ShekharYadavB) reported 32 minutes ago

  @Paytmcare hey i am wondering, paytm payment gateway is onboarding new merchant ? I want for mt ecom website

• 
  Munish Thakur (@Munishthr) reported 33 minutes ago

  @Paytmcare I made a purchase on 4 April 2026 on Blinkit. As per your scratch card terms and conditions, the cashback was supposed to be credited within 15 days; however, it has still not been credited. Please look into this issue.

• 
  Satavahana (@bokkabosanam) reported 34 minutes ago

  @vivrajput8 @Paytm @MyIndusIndBank I’ve downloaded, it’ll show error initially… try with good network multiple times… it’ll show

• 
  Ayush Sharma (@AyushSharm47996) reported 35 minutes ago

  @Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake

• 
  DeeVam Gupta (@GuptaDeevam) reported 37 minutes ago

  @Paytm @Paytmcare @PaytmBusiness I have MULTIPLE SHOPS in jammu from last 20 days my sound box and card swipe machine are not working i have called various concerned person your customer care and none of them are responding. Revert me or will close all & mv to bank machines.

• 
  Ameer khan bhutta (@Ameerkhan1868) reported 38 minutes ago

  @Paytmcare Please deactivate my Paytm Business account and remove/unlink my PAN & Aadhaar. Old business closed, need to register new account. Urgent help required. #PaytmBusiness

• 
  Vikash singh (@vikash_sin41545) reported 38 minutes ago

  @Paytmcare @Paytm your customer care number is not connectable. so call me and explain me on call . Booking id-26884742222

• 
  Hunter (@Hunter1123321) reported 42 minutes ago

  @Paytmcare @vijayshekhar Do you think customers have unlimited time? My time is valuable, and this issue has already dragged on for far too long. I expect this to be resolved within the next 24 hours.

• 
  SuperlativeFX (@superlativeFX21) reported 43 minutes ago

  From September 2025, I am facing an issue of UPI transactions failures in Paytm app and the reason for failure is “UPI RISK POLICY” I am using @Paytm from last 2-3 years and the experience is amazing without any failures but the problem started in September last year.

• 
  Adhirāj: (@Adhiraajh) reported 49 minutes ago

  @Paytm why I'm unable to access my paytm bank account? Money not showing, can't withdraw, should i directly file complaint to RBI ombudsman as fraud/negligence? @Paytmcare @vijayshekhar

• 
  ky.ky.02 (@pinkysitlhou) reported 51 minutes ago

  Paytm customer care for flights bookings not working! their number isnt either! what kind of customer service is this @Paytm @Paytmcare yall cancelled my flight booking without my consent and found out at the airport! i need FULL compensation. or im dragging yall’s *** to court

• 
  Kushagra Bhatia (@kushagra0711) reported 51 minutes ago

  @Paytm @Paytmcare Worst service providers are paytm merchant handlers and even worse is their IVR It doesn't proceed with the agent request and does not solve anything It's been more than 20 days and no agent verification has been processed and the received amount is still stuck

• 
  Vikash singh (@vikash_sin41545) reported 53 minutes ago

  Booking id-26884742222 @Paytmcare Query resolve kb tk ho jayega with clarification?? bakwas services customer care no support