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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (43%)
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Mobile App (29%)
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Transfer (29%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.
| City | Problem Type | Report Time |
|---|---|---|
 Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App | |
| Shillong |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Pragyanshu Pandey
(@pragyanshu1) reported
from
Hisar, State of Haryāna
Hello @Paytm want to close my #paytmpostpad . Kindly do needful help. Unable to do it from Paytm app. Several times try to contact CC but still facing same issues..
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sandeep pareek
(@sandeep63725179) reported
@Paytmcare u are unable to deliver replacement order of fasttag after 2 month. Very bad customer care service... soon I will move to banking obdsman or consumer forum.thank u
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Prasad
(@Prasad34397987) reported
@paytminsider tell me upfrontly am I getting my refund or not. Just typing to reach out to DM dosnt helps, If dont want help people with the refund of their own money, then shut down the application and close the operations @Paytmcare
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Tanmoy Deb
(@tanmoythinker) reported
@Paytmcare Issue resolved
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Parivesh Batham
(@PariveshBatham) reported
from
Bhopal, Madhya Pradesh
@Paytmcare Tried several ways but to no avail . Unable to get my KYC done because my Adhar is linked to my old number in Paytm wallet account. Please help. The customer care has several times closed my tickets without resolving the problem.
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Shivam Singla
(@Singlashivam07) reported
@Paytmcare I DM My details please check it and reply and solve my issues regarding my refund
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Yogesh Reddy
(@Yogesh2390) reported
@Paytm Issue with Paytm Gold Buy/Sell/Delivery from past one month. Have several times raised compliants but no proper response. Request to look into it at the earliest.
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Mukesh Kumar Singh
(@Mukeshk72730933) reported
@Paytm Why is money not getting added to the wallet from SBI debit card? Why? Please help soon.
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Guhan A
(@guhanmay) reported
@PaytmBusiness @Paytmcare @Paytm I had an issue with the Paytm sound box machine for the past six months and it's not working properly. Please provide a refund of this amount of Rs.750. TICKET ID: 22090816572 MERCHANT MOBILE NO: 9940588191 Contact no: 9150177493
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sandeep pareek
(@sandeep63725179) reported
@Paytmcare very bad customer service... u are unable to deliver my replacement order of fasttag... soon i will move to banking ombudsman or consumer forum thanks
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OFFICIAL FITNESS BY RAHUL YADAV
(@OFFICIALFITNES1) reported
@Paytm HI My Name is Rahul Yadav I am a user of paytm i have two account on paytm they just did fraud with me customer care is worst service and not getting any solutions from last 6 months today i spent 2 hours they just hung up on me and i am very upset with this
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Yogesh Reddy
(@Yogesh2390) reported
@Paytmcare @Paytm Issue with Paytm Gold Buy/Sell/Delivery from past one month. Have several times raised compliants but no proper response. Request to look into it at the earliest.
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Rhishabh Singh
(@RhishabhSingh14) reported
@Paytm @paytmgold My Ticket ID: 22090109126 and all I am hearing is "your best people are working on it". It's been days now and no one is there to address my concern, it's just bots !! Is this what you call customer support ? @jagograhakjago
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Saksham Kumar
(@saksham9994) reported
Is @Paytm down? #paytm
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anurag sharma
(@sharmaanurag255) reported
@PaytmMoney @Paytmcare Mera na dimaa kharab hogaya hai. U have so much issue that I can't take screenshot. I want to change my default account why u guys are not updated since 2019 till date it's more than 4 years
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Sagar Pratap Singh
(@Sagar_PSingh) reported
@Paytmcare @PaytmMoney @PaytmMoneyCare my payment was debited from my account but transaction got failed. It was on 21st Sep 22. I am still waiting for an ans from you. But everytime your bot send 5-7 working days solution for this. Please tell her that it has passed that mark.
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Ricky
(@Sandy17390803) reported
@Paytmcare @Paytm I sent money to shopkeeper deducted from my account but didn't received by Shopkeeper I can't contact customer support why ? Very pathetic service
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क्षितिज कुमार
(@kshitiz4uhh) reported
from
Bareilly, Uttar Pradesh
@Paytmcare Hello Paytm I want to update my KYC details Please help me
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Aniket Sharma
(@dameanestdude) reported
@paytmbankcare @Paytm @Paytmcare Ticket ID : 3212153344 My purpose of posting screenshot was that it summarizes the issue. This is a feedback which should be taken seriously as it clearly shows laxity in your team to do what is required in stipulated time.
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Kushagra Singhal
(@FrndlyKush) reported
from
New Delhi, National Capital Territory of Delhi
Thank you @Paytmcare for resolving my issue in less than 12hrs .
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Prince
(@Prince051099) reported
@Paytm The 24*7 Help and Support is a waste. It says 24*7 but no agent is available any time. I always receive the same robotic replies. It would be very helpful if someone could get in touch with me. I am looking for a quick resolution.
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B.Jaisankar
(@10lakhs) reported
Hi @Paytmcare your 24 X 7 help is not responding to my transaction issue even after six days. I transferred amount thro paytm UPI to my friend on 19.9.2022..but the amount is not credited to his account. Transaction ref : 226265306026 complaint ticket Id : 3223183046
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sahildhanrajani
(@sahildhanrajani) reported
Have been experiencing the worst service from @Paytm even after multiple complaints on customer care and in the office, we haven't recieved any positive response from the company! Scene:- 2 employees of the company have been doing false promises and not delivering! @Paytmcare
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Niraj Singh
(@NirajSi85203448) reported
@Paytm I am using paytm since 2017, but suddenly since (26/09/2022) I see that my paytm account is blocked. So I can't login to my account and can't do any UPI transactions. My paytm account is 9110959070. Please help me. I have money in my account.
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BGMI Hacker
(@BGMIHac37211545) reported
@Paytmcare @Paytm I tried contacting you through dm and call support team but got no reply
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MK
(@Kumar_Maneesh) reported
Hey, Paytm team I am unable to sell paytm gold on Paytm app. I tried many times but still unable to sell. I raised the ticket for the same but still no response from Paytm team. Please resolve the issue. @Paytmcare
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Rahul jaiswal
(@jassu_rahul) reported
Now its been more than 1.5 month nd my disappointment at its peak, the shittiest customer service of @PaytmMoney, i usually recommend this app to my friend n family now m gonna help them for their account closure too. @Paytmcare @Paytm #worstcustomerservices
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mitul vora
(@vora_mitul) reported
@VIKASPANDEY2101 @AxisBank @Paytmcare Why to use paytm for just credit card payment login to axis bank and complete the payment. This all apps will anyways create other issues at least if it's only bank you have a single point to contact
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Bdl
(@Bdl43183865) reported
@Paytmcare my paytm account is blocked ! I have ₹80000/- in my paytm wallet which is now stuck ! I need my account to be unblocked immediately @Paytm i have contacted customer care multiple times and no solution has been provided. Paytm number = 93XXXX1530 Query ref no. = 3221778717
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Rajat Passi
(@rajatpassi01) reported
@Paytm @Paytmcare I had paid my broadband bill on 19 sep but its still showing not paid on BSNL portal. My connection got disconnected. Very poor service.