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Paytm

Paytm down? Current status and problems

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Transactions (40%)
  • 33% Mobile App (33%)
  • 13% Login (13%)
  • 7% Website (7%)
  • 7% Withdrawals (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Bengaluru Mobile App 7 days ago
Ahmedabad Withdrawals 16 days ago
Alīgarh Transactions 20 days ago
Qādiān Website 23 days ago
Kolhāpur Mobile App 28 days ago
Chandigarh Transactions 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Ram21570
    Markandeyan Raam (@Ram21570) reported

    @vijayshekhar @AshLilani Inspite of reporting on time your team has let the fraud to loot and escape the money. Reported on Feb 28th . Your @Paytm bot which is only support couldn't block the fraud . Accept my mistake of sharing OTP, how the fraud had access to my bank no ? Why your team dint take action

  • aneeta149
    anithaseptember92@gmail.com (@aneeta149) reported

    @Paytm UNABLE TO CONTACT CUSTOMER CARE EXECUTIVE.

  • ankitsharma9367
    Ankit Sharma (@ankitsharma9367) reported

    @Paytm your services are ridiculous for merchant sector i am terribly horrifying with your services. Mainly edc machine sale after service.

  • _Naman_21
    N A M A N (@_Naman_21) reported

    How to change delivery address of IPL match tickets? Can somebody help? Booked via @paytminsider @Paytm #PaytmInsider #Paytm

  • iabhishek94
    Abhishek Bhatia (@iabhishek94) reported

    @PaytmMoney @Paytmcare there is no proper customer care support in your app, only automated solutions are provided no real time solution is getting on board. Even after raising proper ticket, seems like CCE are given a template to paste and not understand the situation!!

  • merajansari21
    MeRaj Ansari (@merajansari21) reported

    I have a Merchant Account With Paytm. I Received a Bill for My Merchant Account. There is No Customer Support of Paytm Merchant. I need Clarification of this bill. @Paytm @Paytmcare

  • ajosepha
    Joseph (@ajosepha) reported

    @Paytm my wallet is inactive for a year. Could you please help activate the wallet?

  • dpkgupta50
    Deepak gupta (@dpkgupta50) reported

    I was paytm account holder but unfortunately past two years my account has been blocked and i had raised request many time but my account did not unblock. Please help @Paytmcare

  • Subrama47698122
    Subramanyam (@Subrama47698122) reported

    @Paytm Hello, I'm using UPI Lite for quite some time and I have an serious issue. The money I have added in UPI Lite and spent via UPI Lite has difference of Rs. 158. Hope to solve this issue soon.

  • Lokeshlodhi
    Lokesh Rajpoot (@Lokeshlodhi) reported

    @Paytmcare FRAUD! FRAUD! FRAUD! i have raised my issue 5 days back and there is no response. Called multiple times and your so called care team is not responding. Tkt#3276703393

  • subhasi23141590
    subhasis (@subhasi23141590) reported

    @Paytmcare Hi - Your progress on the ticket is as slow as a snail. You have replied here without bothering to check the progress on the ticket. Such a shameful customer service

  • Bhupend67016336
    Bhupender Singh (@Bhupend67016336) reported

    Many Days passed no reply from @Paytm @Paytmcare . Why are you not replying me. Why are you taking my problem so lightly. Please listen me. Reply me. I'm in problem. Paytm postpaid harrassing me. I've DM you my problem. Everything. Pls help

  • Lokeshlodhi
    Lokesh Rajpoot (@Lokeshlodhi) reported

    @Paytmcare Doesn't seems so, i have raised my issue 5 days back and there is no response. Called multiple times and your so called care team is not responding. Tkt#3276703393

  • vipul311
    VJ (@vipul311) reported

    @PaytmMoney @PaytmMoneyCare has trapped my wife. She wanted to make a mutual fund a/c so signed up & linked bank a/c to try the app but didn't like it. Now @Paytm is harassing us to receive calls & explain issues, while not sharing a/c closure forms after multiple emails. HELP!!

  • iamyathz
    Yathish (@iamyathz) reported

    Paytm QR ticket in Bengaluru Metro is not working !! always have to cancel that and go for an alternative ... @Paytmcare

  • C_Shopaholics
    Crazy Shopaholics (@C_Shopaholics) reported

    @Paytm @Paytmcare Fraud company. Stopped giving out my payout. Doesn't even care to reply in message and then say please message us the issue. Frauds

  • gvihark
    Vihar Gadhesariya (@gvihark) reported

    @Paytm @Paytmcare West My Mony , bad costomer Care Service, not Trusted @Paytm Payment Answer............ We have raised a ticket with id 3276488147 for your issue. We are working on resolving your issue and we will respond within 4 hours You will receive a notification as…

  • rajeshrkdubey
    Rajesh Dubey 🇮🇳 (@rajeshrkdubey) reported

    Why my @Paytm account is suspended from your end, i am unable to login.

  • krishankhare12
    krishan khare (@krishankhare12) reported

    @Paytmcare @Paytm you guys are worse in customer service ..I have payed my all dues in postpaid and you guys have still blocked it ..and also not update on my cibil ..that's why my cibil is impacted ...ur not helping or resolving ..

  • dpkgupta50
    Deepak gupta (@dpkgupta50) reported

    I am paytm account holder unfortunately past two years my account has been blocked and i raised request many time to unblock my account but my account did not unblock. Please help @Paytmcare

  • JithendraBhatt2
    Jithendra Bhattiprolu (@JithendraBhatt2) reported

    @Paytmcare Lol it has been 10 days of relentless following up. Still you have not solved the issue! Do you work only when you are publicly shamed?

  • _Irondude
    Irondude (@_Irondude) reported

    @Paytm can't simply update my phone no. After reaching support and automated link is given that redirects me to the very thing that I've been trying all the while...YOUR APP IS IMPOSSIBLE!! Can I have real humans resolving my issue? #AI

  • NitinPa87707761
    Nitin Panchal (@NitinPa87707761) reported

    @Paytmcare 14 hour gone. Not resolved my issue. Kindly check dm @Paytmcare @Paytm

  • RahulKatarey
    Rahul Katarey (@RahulKatarey) reported

    @Paytmcare @Paytm @vijayshekhar reported my issue a week ago over DM. You guys asked many and same things over and over provided all. Still heard nothing from you.

  • Madhusu90983737
    Madhusudhan Rao Ganji (@Madhusu90983737) reported

    @Paytm @Paytmcare Raised request for deactivation of paytm postpaid on 21st Feb 2023 vide ticket no 22112878414. But still account is not deactivated. There is no phone support and chat support.

  • Gautam_BV_News
    गौतम चंद्र समाचार भारतवर्ष (ब्यूरो चीफ ) (@Gautam_BV_News) reported from Lucknow, Uttar Pradesh

    @Paytmcare @RBI Kindly waive off late payment due to your server error payment cannot process on same date

  • VashishtDev
    Dev Vashisht (@VashishtDev) reported

    Please provide investigation officer against my complaint @DelhiPolice . No one is listening , SBI team says that they can't file complaint , they are having some technical issues and they can't disable my UPI . What are you doing SBI !!! @TheOfficialSBI @Paytmcare

  • Amiya071
    Amiya Ranjan Samal (@Amiya071) reported

    Hi @Paytm @Paytmcare, I've submitted all my documents for my blocked account but haven't received any updates. Could you please check and let me know the status? I'm unable to access my account and it's causing inconvenience. Thanks! #PaytmBlockedAccount #NeedHelp

  • Vaibhav39603001
    Vaibhav Singh (@Vaibhav39603001) reported

    @HDFCBank_Cares @paytm @paytmcare my refund not credited to my ac help me

  • phool_prakash09
    Phool Prakash (@phool_prakash09) reported

    @Paytm Worst customer service nd support