Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Website (22%)
- Transactions (17%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 3 days ago |
|
Bhubaneshwar
|
Website | 3 days ago |
|
Agra
|
Mobile App | 16 days ago |
|
Chhindwāra
|
Mobile App | 22 days ago |
|
Jaipur
|
Mobile App | 25 days ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Aditi Tewari (@adititewari13) reported@Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.
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itsmesandy ☀️ (@sansin83) reported@Paytmcare booking id 27083790237 , 6000 worth booking cancelled by bus driver, app says journey completed, driver number is off, customer care is slow,,, please help
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Lavanya A. (@happybychoicee) reported@Paytmcare Now it has been 4 days now still no resolution despite sharing all the required details @Paytm please help?!
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Surmeet Singh (@Surmeet2108) reported@Paytm soundbox is a Nightmare and not a service... They will Loot you to fullest... @Paytmcare is useless
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Seven Sister (@SevenSisterIND) reported@Paytmcare People are not responsible for your system That's your problem people book as per your sale price whether it was correct or wrong does not matter. people trust you and book it and you can't cancel a passenger ticket without consent and you didn't refund money so you are FRAUD
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Satya (@VSATISH848) reportedHi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...
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Saurav Sagar (@mello_drama020) reported@Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to
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Nilavarasan V (@nilavarasan_v) reported@Paytmcare Sent to DM as requested. Kindly take it further and resolve the issue.
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Kanika Bakhai (@KanikaBakhai) reported@Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap
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Rahul (@JaYaarYahanSe) reportedwhy am i not able to make bill payments?? I’ve been trying to make it on paytm - not working. Says “operator is currently not accepting payments on any app”. When will this be resolved. @tatapower_ddl @Paytm @Paytmcare
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Raj (@RajpawanT) reported@Paytmcare every time I got notification from paytm postpaid is start but every time rejected poor service
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app
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Ajay Kumar (@kasnia_Ajay30) reported@Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...
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Sachin Maheswary🇮🇳 (@SachinMaheswary) reported@Paytmcare When will you address people issue on time . It's been more than 3 months since initial complaint. You are so arrogant that you sidelined the complaint from @jagograhakjago . @Paytm Don't think that no one is watching your fraud. Every indian is aware of your fraud tactics.
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Xavier PRabhu (@xavierprabhu) reported@Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.
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anish anjana 🧙♂️,🧙♂️ Anomage (@anishanjan89435) reported@Paytmcare My Paytm account has been under review for 15 days. Please solve my problem. Name: Anish Kumar Anjana Registered Mobile Number: 8955840768
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Mandeep Singh (@eyemandeepsingh) reportedHello Team, please resolve my paytm payment bank issue. Money is stucked in FD account Please help me and provide a call back. @Paytm @PaytmBank @Paytmcare
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Aqib Khalid (@AqibKhalid5) reported@Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend
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SurendarReddy Soma (@somasurendar93) reported@Paytmcare @Paytm Extremely frustrated. My loan EMI is due, I have funds available and am trying to pay, but there is no manual payment option.yet your support only provides AI-generated responses with no human assistance. If my credit score is affected, Paytm will be responsible
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Samarth A Naik (@SaMaRtH_KD) reported@Paytmcare @Paytm : Device environment not correct on Android 13 OxygenOS phone. Help!
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Muhammad shadab (@Muhamma42285812) reported@Paytm @Paytmcare I am not getting any help please do call me fast I want to cancel and get my refund
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The Man The Myth 07 (@TheManTheMyth07) reported@Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?
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Zetarium (@farhan_aahmad) reported@Paytmcare There is not update from 6 days . Of my problem .Tell me simpley can I use paytm again or not . @Paytm @Paytmcare
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Sangeet Segar (@Sangeet58042250) reported@Paytm @Paytmcare @RBI Can't expect this type service from paytm
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Midhun Kumar (@Spider_Midhun) reportedI have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm
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Kumar Satish (@kumarsatissh) reportedjust called @PaytmMoney for their support. Getiing an IVR message that they are on holiday on the occassion of Eid. whaaat?? In which timezone these people are living? it was few days back!! Requesting @Paytmcare to please look into it!!
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Neeraj Kashyap (@neerajkashyap88) reportedDear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP
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Ravi MP Sharma (@imrvsharma) reportedWorst service ever experienced no one tried to contact me till now @Paytmcare @Paytm
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Akarshit Mahajan (@akarshitmahaja) reported@Paytm Sir I am not able to login with my mobile number as it's saying that to login after 30 day's from last failed login Kindly resolve my problem at earliest so that I can login and use paytm service on mobile number ple dm me Thanks & Regards Akarshit Mahajan
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Shadab Niazi (@ShadabNiazi7) reported@Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.