Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 4 days ago |
|
Yamunānagar
|
Website | 6 days ago |
|
Mumbai
|
Website | 12 days ago |
|
Greater Noida
|
Mobile App | 13 days ago |
|
Hyderabad
|
Login | 26 days ago |
|
Dārjiling
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Raghvendra Bajpai (@Raghvendra12789) reported@Paytmcare @SBICard_Connect I have made an incorrect payment of ₹3000/- at 10:30 PM to a UPI Id which I had scanned in past. Please help me on this. I don't have contact number of the recipient, but I have UPI ID, not sharing, respecting his privacy. Plz help please
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Swapnadeep Mondal (@Swapno_riju) reported@Paytm @Paytmcare @PaytmBank I am unable to make any transaction from my “Paytm Wallet & Transit Card”. What’s the issue ?
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pawan kumar (@pawank_r) reportedDear @Paytm, @Paytm Care, and @vijayshekhar, kindly resolve the issue I have been facing for the last 4 days. I am completely stuck bcz of this service issue and facing a lot of inconvenience. Instead of sending generic replies, please ensure that my concern is addressed promptly
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Sachin Rathore (@sachinrathorex) reported@nuegoindia @Paytm I haven't received the update yet regarding the same issue, don't force me to take legal action against your ......
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KKinDel (@KulshreshthK) reported@Paytm @vijayshekhar Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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mr_om_098 (@Guptaji7Ji) reported@Paytm @Paytmcare please help me i can't do any transaction 🙏😭
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Akshay (@Akshaypawar_) reportedPaid on Meesho via Paytm, money deducted but order not booked. Meesho says contact Paytm, Paytm says contact Meesho. No refund even after 48+ hours and no proper customer support. Very disappointing @Paytm @Paytmcare @Meesho_Official
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Abhishek Harwani (@_Human_Male) reportedTried @Paytm Help & Support. Their AI chatbot resets the conversation every time. Asked for a human agent. It said "connecting you." Chat has been cold since. This is what passes for customer support in 2026.
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Abhishek (@abhishekh_gupta) reported@Paytm Hi team need to speak to someone urgently regarding a fradulent activity please help what’s the customer service number ???
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Mehul Chirania 🇮🇳 (@mehulchirania) reported@Paytmcare @Paytm You need to fix your app. It doesn't work on One UI 8.5 devices. Even on the backend, my flight booking is not confirmed on your end after the payment and there's no way to reach your humans. Tired of the useless bots you have.
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sanchit (@SanchitRah20804) reportedFunny how @PaytmTravel replied instantly on Twitter saying “we’ll help you” and asked me to DM them. It’s been 3 days since I sent the DM and again no reply. Public replies for image, silence in private when it’s time to actually solve the issue. @PaytmCare
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DHEERAJ PANDEY (@dheeraj199696) reportedTook a digital loan via Paytm from Poonawalla Fincorp. Right after disbursement, I started getting fraud calls with exact loan details asking for a “security amount” How did scammers get my confidential data? Serious concern about customer data privacy. @Paytm @PoonawallaFincorp
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Sarika Raj (@SarikaRaj257522) reported@Paytmcare That’s what I want to contest hence my post. The resolution you provided is that you washed your hands off stating that that gift card has already expired and my reasoning is my gift card was not available for me to use for 6 months because of glitch at ur end.
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Umesh Dubey (@UmeshDub18) reported@Paytm @Paytmcare @HeroFinCorpLtd This issue is still unresolved despite repeated follow-ups. EMI is wrongly shown and deducted as ₹3,421, which does not match the discussed loan repayment ₹15,269/month for ₹3,00,000 over 24 months. Ticket ID 200011338216 is open since 16 Apr
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AT (@tiwari_a2023) reported@AnshiYa30249607 @Flipkart order with @Paytm cashback offer is a total scam. You will never get cashback. And if you ask customer support, flipkart ask to check with paytm and paytm deny on illogical reason, without mentioning it in terms It happended to me twice.
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Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat@Paytmcare I didn't recd any help in DM @vijayshekhar
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Manish (@samuraijack013) reported@Paytmcare @Paytmcare I have already requested a refund through the Paytm app, but there has been no response or resolution. This is an international trip and I’m feeling completely helpless due to the delay and lack of comm. Requesting immediate escalation and support on the refund.
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sanchit (@SanchitRah20804) reportedBooked a bus on from hisar to ludhiana. At 5 AM the driver said the bus isnt coming. Sent 40-50 messages to support, got a reply after a MONTH saying “sorry” but no refund.Why will i not receive a refund even after proofs. Never using ur service again Terrible service @Paytmcare
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Anoop Patel (@AnoopForge) reportedDaily Digital completed campaign delivery for @Paytm #PaytmKaro, but payment remains pending with Aksshay Pathak and his company. This issue should be resolved professionally and immediately. @vijayshekhar
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Silly cat (@MrJamesCat) reported@Paytm @Paytmcare If you guys cannot help and will not return my money. Let me know so I can approach consumer court. You guys have 4 hours or im raising a case. It's been very long for me already.
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KKinDel (@KulshreshthK) reported@Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Shivam Kumar (@ShivamKuma51236) reported@Paytmcare Getting error msg as Access Denied Your mobile number has been blocked from accessing paytm In case you feel it is a mistake , Please reach out to our customer support for further assistance. Yah message a raha hai aur Paytm login nahin ho raha haiii
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VARADARAJ (@VARADAR36779348) reported@Paytmcare No one called no call received, I am getting calls from others without any issue for your information
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare hi, its been long time now but still thete is no update on my issue. Please reply and kindly do the needful at the earliest. @Paytmcare
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Shrikant Subhash Patil (@SPatilofficial) reported@Paytmcare It appears you're only responding on X for damage control. No DM reply or action on the issue. Please uphold business ethics. This may explain @RBI's cancellation of your banking license. @vijayshekhar, please improve operational efficiency.
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Rajiv (@Rajiv_Realid) reported@Paytmcare Then why did you state in your last message that the offer expired on 30th April 2026? The screen shot I shared before clearly stated it's open till 12th May. I will wait this out for 24 hours and then if no resolution is provided, I will file for deficiency of service.
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DIAMOND (@diamondbishnoi) reportedDear @Paytm , my Paytm Wallet is still blocked. I have already submitted my documents many times but there has been no resolution yet. Kindly review my account and unblock my wallet as soon as possible. Very disappointed with the delay in support. #Paytm @Paytmcare @PaytmBank
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s (@anonyms1235) reported@Paytmcare @PaytmMy my account was temporarily banned without clear resolution, and it has affected my ability to receive money credit notifications and manage transactions. This is my primary payment app. Requesting urgent support and account review. Please assist.
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Janvi Soni (@Janvieesoni) reported@Paytm my booking is pending since hours now and my flight is tomorrow. Solve it asap . No one is even answering in the support
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Sumit Sharma (@cricketpuns) reported@Paytmcare Done, Please check and fix this asap!