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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (50%)
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Mobile App (25%)
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Login (25%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolhāpur |
Mobile App | |
| Chandigarh |
Transactions | |
| Chandigarh |
Transactions | |
| Ludhiāna |
Transactions | |
| Meerut |
Login | |
| Bhopal |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Tapas Chakraborty
(@TChakraman) reported
@Paytmcare @MangalA70923633 They will never resolve your issue. Paytm is cheating these days.
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Hemant Kumawat
(@iamhemantkumawt) reported
@Paytmcare @RajMeen58084933 Same issue i have please reply my dm
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rijwan ansari
(@rijwana46341665) reported
@Paytmcare @Paytm can u help me or not last 2 day i trying to talk with u but no any response on your side
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Mukesh Jain
(@mukeshpharma) reported
@vijayshekhar @Paytm - my wallet & Paytm account has been deactivated saying KYC not done. One screen of your shows my account is Full KYC and doesn’t allows me to complete. No Support on app except auto messages.
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Prathampal
(@Prathampal12) reported
@Paytm Paytm not working on airtel mobile data, it's working on wifi and hotspots but 2 phones in my house use airtel, and Paytm is not working on either. And yes the mobile data is working fine on gpay, youtube, google, etc fix it.
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Sai Teja
(@SaiTeja97289477) reported
@Paytmcare @paytmbankcare Please solve my problem. I already raised a ticket but still no reply Ticket number 3217347431
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Ashfaq
(@gaziashfaq) reported
Hello @Paytm @Paytmcare I am fed up using your Paytm postpaid services I request you kindly close my Paytm Postpaid account. Your customer services are so disgusting and poor.
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Pareshagrawal
(@Pareshagrawal1) reported
from
Jamshedpur, State of Jharkhand
@Paytm @Paytmcare facing some issues in the merchant app ... Customers successful payment not visible to me ... How to resolve kindly help
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Horizon Words
(@horizonwords) reported
@Paytmcare @SwiggyCares both of you are looting customers. I'm paying twice the amount for my order. My money got deducted and I had to pay twice and now I'm not even getting refund. What kind of service is this? Is this how customers are treated?
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Abhansh Mahajan
(@MahajanAbhansh) reported
Pathetic support system...... executives are transferring calls here and there and sending links to chat with BOTs no reply on DM made to @Paytmcare very very disappointed by such behaviour @Paytmcare @Paytm #Paytm #paytmhelpkaro
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Karn Laroiya
(@laroiya_karn) reported
@Paytmcare what is wrong with your customer support I lost my amount and you guys are not responding what pathetic service you have
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Mukesh
(@Mukesh142214) reported
@paytmbankcare @Paytmcare Sir My Paytm account is locked , I already share the reason of trancation and everything as you asked , but tell now my account is not open yet , please help with this my money has been stuck in paytm account , Please reply
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Ashfaq
(@gaziashfaq) reported
@Paytmcare Your response received, me also replied. Close my account and issue NOC/ Loan closer certificate.
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Azeem Malik
(@azymmalik) reported
@Paytmcare You haven't solved my problem, from 8 days , you're asking to wait and wait and doing nothing ! Very poor service. It's time to legally filing a complaint against you. Charging me twice and doing nothing to help me. @Paytmcare @Paytm
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ALI AHMED
(@TlAalii) reported
@PaytmBusiness @Paytmcare Dear Team, we are facing an issue with a payment tried reaching your team through call as well as app, but our concern cannot be addressed Unless we speak to an actual person regarding the payment issue, your app and call are all automated.
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Shrajal Gupta
(@ShrajalGupta5) reported
from
Amarpātan, Madhya Pradesh
@Paytm An amount of ₹6821 has been deducted from my account without any initiation from my side, I didn't recieve any proper response from the customer care executives, please look into the matter and help me get my hard earned money back. @PaytmBank
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Bhanu Gaur
(@BhanuGaur95) reported
@Paytm I live outside of India and still i want to use my paytm account but I’m unable to send sms and get OTP to login. What kind of security is this I can’t use my account. Have another way to get in ??
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Sandeep Braj
(@Braj_Sir) reported
from
Noida, Uttar Pradesh
@Paytmcare wallet balance disappers, no help available on app. Come on can you be really caring.....How to contact or connect? Stop putting bots in app. They are really irritating.....
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Mandakini Yadav
(@Mandakini2209) reported
@slice_cares Are you @slice_cares able to see what Paytm @Paytmcare people are saying or you guys are blind? Continuously you are doing the same comment but no one is asking or resolving the issue.
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Pravin Patel
(@Pravinlpatel) reported
@Paytmcare @Paytm I paid my CC bill with the Paytm, but the money was never credited to my CC A/C. I tried to contact the agent, but it appears that u created a support that makes it difficult to reach real agent. Support page does not have email either. @jagograhakjago
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iamshubh
(@Shubham11312243) reported
@sada_sg95 @Paytmcare Hello my account is block please unblock my account 8005920434
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Deb
(@DSarkhel) reported
@Paytmcare Hi, I do not able to login since Verification failed. I am using IPhone XR single SIM My mobile no +91 9425275338 I am feeling helpless
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Ishaan Kalbhor
(@ishaankalbhor) reported
@Paytmcare have not received cashback of 15 rupees after paying my bill of 150 rs it’s been more than 24 hours. also your customer care sucks big time I had to find for 10 minutes to talk to an agent not UR CHATBOT!!!!!!
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Birendra kishore Pandey
(@Birendrakisho15) reported
@Paytmcare 3 month passed away my I want close my business account but customer service provider not response .they have reply only DM.
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Pravin Patel
(@Pravinlpatel) reported
@Paytmcare Thanks.. still in my mind.. why #Paytm don't have any eco system to support user with real agent and support email ?
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sujeet Kumar
(@sujeetK17316913) reported
@Paytmcare please resolve problems
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Subhrakanta Dehury
(@wahi_subhrakant) reported
@Paytmcare It's been 9days but issue yet not resolved
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Atanu
(@Atanu47112960) reported
@Paytmcare 200 rupees cashback not provide as a cashback.I am waiting from more than 13 days. No on of costomer support help me just totally ignore my issue. According to offer terms and conditions cashback credit with in 10 days which is end on 11 September at 8.33 A.M, please.
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Deb
(@DSarkhel) reported
@Paytm @Paytmcare @Paytmcare Hi, I do not able to login since Verification failed. I am using IPhone XR single SIM My mobile no +91 942xxxx5338 I am feeling helpless
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Shrajal Gupta
(@ShrajalGupta5) reported
from
Amarpātan, Madhya Pradesh
@Paytm An amount of ₹6821 has been deducted from my account without any initiation from my side, I didn't recieve any proper response from the customer care executives, please look into the matter and help me get my hard earned money back. @PaytmBank