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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 39% Transactions (39%)
  • 33% Mobile App (33%)
  • 11% Website (11%)
  • 11% Login (11%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

CityProblem TypeReport Time
Mumbai Website 3 hours ago
Greater Noida Mobile App 21 hours ago
Hyderabad Login 14 days ago
Dārjiling Transactions 21 days ago
Bengaluru Mobile App 1 month ago
Ahmedabad Withdrawals 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • KindXeeker
    Agni (@KindXeeker) reported

    @Paytm It should be permanently shut down, and Vijay Shekhar Sharma and his team must be held accountable and prosecuted for all offenses that have harmed innocent Paytm customers.

  • kameshw42070786
    kameshwar kumar (@kameshw42070786) reported

    @Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this

  • LalitSh76342433
    Lalit Sharma (@LalitSh76342433) reported

    Hello Paytm I am not able to access my Paytm wallet balance. It has been 2 months but you didn't transfer the balance to the bank account. @Paytm @Paytmcare @PaytmMoneyCare

  • a1239234
    AR (@a1239234) reported

    @Paytm is the only major company with a Tech-Stack good enough to give competition to Google. Now I am not sure what did @RBI do to fix this issue but its clear that they are against PayTM. Not something new, Babus can do everything to destroy Indian companies

  • Navalneet
    Navneet (@Navalneet) reported

    @Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    Requesting: • A direct refund of the deducted amount • Or an upfront travel voucher (without requiring a new booking first) Hoping for a customer-first resolution from @AirIndiaX Thank you for the silence @Paytm @sharetoproblems

  • anshulverma8604
    Av (@anshulverma8604) reported

    @Paytmcare @PaytmBank @Paytm What will happen to those who have money deposited in PPBL who have FD there, after the RBI cancelled its licence? Neither the customer care is working, nor you giving any response . When will they get their money🥺? Unable to complaints through DM.

  • lodha_gourav
    Gourav Lodha (@lodha_gourav) reported

    @Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.

  • kameshw42070786
    kameshwar kumar (@kameshw42070786) reported

    @Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this

  • Tushant_sakhla
    TÜSHÄR PÜBG (@Tushant_sakhla) reported

    @Paytmcare I have also shared the alternative number of mine if you are not able to call on my primary number so you can call on my alternative number. But you guys are not ready to call me.. Is paytm only buying a plan for internet access. @Paytmcare @vijayshekhar shameless people

  • kameshw42070786
    kameshwar kumar (@kameshw42070786) reported

    @Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this

  • swapankm
    Swapan Kumar Manna (@swapankm) reported

    @Paytmcare I don't need anymore support. I'm closing my account. Thank you guys!

  • _itz_Ashish
    Ashish K. (@_itz_Ashish) reported

    @Paytmcare You are providing inconsistent responses. On one hand, you state that “the scratch card is expired and no longer applicable,” while on the other, you mention that “the concern is being looked into.” I request you to thoroughly review my issue and provide an answer/resolution.

  • saravanan_sharv
    Saravanan Kandasamy (@saravanan_sharv) reported

    @Paytm Why RBI again cancelled your license of banking service? What offence that you have done ?

  • Mr_abhi9
    Abhinav Mishra (@Mr_abhi9) reported

    Really disappointed with Paytm’s service. There’s no proper resolution to issues, and reaching customer support is a struggle. Even when you do get through, they don’t listen they just repeat their scripted responses. @Paytm @Paytmcare @PaytmBusiness

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    Still no response or resolution from @Paytm Airline has confirmed ₹1,496 was refunded to the booking partner on 23rd April, yet only ₹442 has been received. No clarity, no support, no resolution so far. @Paytmcare please respond.

  • Joel005003
    Joel Joel (@Joel005003) reported

    @Paytmcare This constitutes deficiency in service and unfair trade practice. If the refund is not credited immediately with a confirmed ARN/UTR, I will file formal complaints with RBI Ombudsman and the consumer court without further notice. Treat this as final escalation.

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    @Paytm @Paytmcare I have already filed a complaint with National Consumer Helpline (Docket No: 9176293), but my issue is still not resolved. My genuine funds are being held without any clear reason, even after submitting all required documents and proofs multiple. @PaytmBusiness

  • sdilshads
    Dilshad Shaikh (@sdilshads) reported

    @Paytmcare Not sure if your customer service department has been closed lately. I have not received any update on recent issue highlighted in DM. It's been 15 days that I am unable to access Paytm app in my primary cellphone.

  • sanjeet90
    Sanjeet (@sanjeet90) reported

    @Paytm @Paytmcare need email id or a direct call to resolve. AI help and support is very bad on your app. This is direct steal of our hard earned money

  • planetgauri
    g 𓆜⋆˚࿔ (@planetgauri) reported

    also @Paytm @PhonePe @GooglePay can you block or take some action on them

  • Airwarriorsahil
    Sahil Chahar (@Airwarriorsahil) reported

    @Paytmcare No one is checking nothing Ticket was raised there was no solution provided Called 100 times never got connected with any customer representative Ai support is just useless @paytmcare

  • prajapati_24047
    PUNIT PRAJAPATI (@prajapati_24047) reported

    @Paytm @Paytmcare Post 1/3 We requested deactivation of our Paytm Soundbox. A service query was raised: 500007909823, assigned to Aniket Bhati. Paytm please look into this urgently. This is very concerning.

  • DEVENDR87375544
    DEVENDRA JOSHI (@DEVENDR87375544) reported

    @Paytmcare Repeating the same message does not resolve the issue. The response shared in DM refers to conditions that were never shown in the original offer displayed on Instamart. I have already shared screenshots proving this mismatch........

  • adarsh1429
    Adarsh chaturvedi (@adarsh1429) reported

    @Paytmcare How pathetic your service is not getting any response after sharing details just cancel ticket @Paytm @Paytmcare

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently

  • DevDesai1170230
    Unfiltered Monk (@DevDesai1170230) reported

    @paytmtravel No refund received. Had to book emergency flight + alternate travel due to this mess. In-app support is just bot-generated tickets, no real resolution. Requesting immediate intervention and full refund. @Paytmcare

  • sanket0981
    sanjeeee (@sanket0981) reported

    @Paytm 😡😡😡😡You are Fraud , My soundbox Stops working since last 2 years , i still pay monthly charges on it There is no help from your side

  • Mdshafiqur82552
    Md shafiqur Rahman (@Mdshafiqur82552) reported

    @Paytm Help me I have no experience this thanks

  • sandy_rana29
    Sandeep Rana (@sandy_rana29) reported

    Paid ₹4210 to for a swipe machine, but neither received the device nor any refund till date. KYC submitted multiple times but rejected again and again without any valid reason. Contacted customer support several times — no resolution. @Paytm @Paytmcare #Paytm #ConsumerRights