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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 41% Transactions (41%)
  • 29% Mobile App (29%)
  • 18% Login (18%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

CityProblem TypeReport Time
Hyderabad Login 11 days ago
Dārjiling Transactions 18 days ago
Bengaluru Mobile App 28 days ago
Ahmedabad Withdrawals 1 month ago
Alīgarh Transactions 1 month ago
Qādiān Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Bmk205338
    Bmk (@Bmk205338) reported

    @Paytmcare can you help to cancel and close my account please? I am in the process of closing all payment apps and plan to keep only BHIM. Mobikwiks responded quickly and closed it. But Paytm is dodging it.

  • vikash_sin41545
    Vikash singh (@vikash_sin41545) reported

    Also, your AI chat support has not been helpful and no callback has been arranged despite multiple attempts. Kindly arrange a callback and resolve this issue urgently @Paytmcare call me please

  • ProsenjitDeb13
    Prosenjit Deb (@ProsenjitDeb13) reported

    @vijayshekhar @Paytm your sale representatives are thief. Dont use paytm just looting customer hard earned money.

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare No response from your side still facing problem access denied

  • Mdshafiqur82552
    Md shafiqur Rahman (@Mdshafiqur82552) reported

    @Paytm Help me I have no experience this thanks

  • santuy377814
    Adya Prasad Yadav (@santuy377814) reported

    @Paytmcare Please share payment link my mobile number stolen so I am not able to login that account

  • Adhiraajh
    Adhirāj: (@Adhiraajh) reported

    @Paytm why I'm unable to access my paytm bank account? Money not showing, can't withdraw, should i directly file complaint to RBI ombudsman as fraud/negligence? @Paytmcare @vijayshekhar

  • kameshw42070786
    kameshwar kumar (@kameshw42070786) reported

    @Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this

  • Ankit5298
    Ankit Dhokiya (@Ankit5298) reported

    @Paytmcare @Paytmcare @Paytm nobody is responding, this is not the way to handle customers. I don't feel any customer care even exists for Paytm, it's the only AI generated response I'm getting in help & support section

  • BeautifulD12217
    Beautiful Day (@BeautifulD12217) reported

    @Paytmcare Hello please reply in support

  • Lakshya50808919
    Lakshya khandelwal (@Lakshya50808919) reported

    Hi @Paytmcare / @PaytmBank @paytmbankcare I’m facing an issue with the mobile app. The Fixed Deposit balance is not loading, and while entering the passcode, it sometimes shows “Something went wrong.” Could you please look into this matter ASAP?

  • sandeepraina112
    Sandeep Raina (@sandeepraina112) reported

    Paytm must take care of its loyal customers. Please do not block and harass us. Is vijay Shekhar sensitive to the request? @Vss197 @Paytm @Paytmcare

  • dumbre_tanmay
    Adv. Tanmay Dumbre (@dumbre_tanmay) reported

    Dear @Paytmcare I'm following up regarding the Error of device environment is not good since Jan-Feb 2026 but still I'm not able to access my paytm account and lately haven't even received any updates from your team kindly look into the matter earnestly

  • AyushSharm47996
    Ayush Sharma (@AyushSharm47996) reported

    @Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake

  • Yashagg14185775
    Yash aggarwal (@Yashagg14185775) reported

    @Paytmcare Sir my problem is why your team does not reply to the mail.

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    @Paytmcare My Paytm app is not working .

  • makemytripcare
    MakeMyTrip Care (@makemytripcare) reported

    @KumarSande2607 @Paytmcare Kindly allow us 48 hours to validate the issue and update you with a logical closure. Deepansha

  • Abeygeorge14
    g_abey (@Abeygeorge14) reported

    @Paytmcare @Paytm @AkasaAir I made a flight booking with akasa air but the booking is still in pending state and no update has been provided yet. Could you please help with this? Booking ID - 26928117747 and Transaction id: 27801844923

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare very delay my convenience @Paytm poor service

  • Venu83289
    ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported

    @Paytmcare @Paytm @PaytmMoney hello I want withdraw my Mutual fund money but no withdrawal option I have tried to connect customer service but no call accept or no calls recieving Ru cheating customers

  • jayu_dl3206
    Jayant Ganesh Mane (@jayu_dl3206) reported

    @Paytm @jagograhakjago I've ordered shirt on paytm app but instead shirt I got scam of ₹200. No shirt, no refund, no reply on my email communication. Details: (Vikkas Hipparagi) Factorycart, Order Number #51517 Hope to get some help about my concern.

  • AritraGhosh4
    ARITRA (@AritraGhosh4) reported

    @Paytm hi , i booked a flight ticket last night and it still shows pending and i cant cancel or modify. This is absolutely frustrating. Either solve this or allow me to cancel the ticket. Account is with phn number 7042486478. There is no help from the Help section on the app

  • TuktukPhy
    Tuktuk (@TuktukPhy) reported

    @Paytmcare my Paytm payment bank is not working. The details of FD aren't display either @Paytm

  • aarif837256
    Arif (@aarif837256) reported

    @PaytmCare @Paytm Extremely disappointed! Airline has already refunded my ticket amount to Paytm, but my money is still not credited. No response, no working customer care numbers. This delay is unacceptable. Resolve immediately or I will escalate further. #Paytm #Complaint

  • SonaB26673379
    Sona B (@SonaB26673379) reported

    @Paytm I have booked a flight ticket in the morning and till now it is showing pending. Indigo customer support is saying they have not received any details. @Paytm customer support I am not able to reach.Amount is deducted. Check n let me know. Pathetic support from @Paytm

  • GuriKhullar
    guri khullar (@GuriKhullar) reported

    @Paytm @Paytmcare @PaytmBusiness It has been more than 20 days since the machine broke down. Whenever I talk to him, he gives the same answer. At the end, I want to say that I have never seen a company as cheap as this, now if any of his men comes, I swear, he too will regret

  • SonaB26673379
    Sona B (@SonaB26673379) reported

    @Paytm I have booked my flight ticket this morning and till now status is pending. @IndiGo6E customer service informed that they have not received any details of this booking.@Paytm I am not able to reach the customer. And your AI is Pathetic. Please solve this ASAP.

  • vaibhavs494
    Vaibhav Shah (@vaibhavs494) reported

    @Paytmcare @Paytm @PaytmTravelCare - it's been 6 hours since I've made payment for flights and i still haven't received confirmation. Your helpline and chat support are going around in loops. I am stuck! Need urgent help.

  • planetgauri
    g 𓆜⋆˚࿔ (@planetgauri) reported

    also @Paytm @PhonePe @GooglePay can you block or take some action on them

  • HemangPatiltwit
    Hemang Patil (@HemangPatiltwit) reported

    Hey @Paytm @Paytmcare Unable to login to my Paytm account for the last 1 week. It constantly says Verification Failed and there is no proper customer care or support option available. Tried everything already. Need urgent help to access my account. #Paytm #PaytmSupport