Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Withdrawals (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
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Withdrawals | 1 day ago |
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Transactions | 9 days ago |
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Transactions | 21 days ago |
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Login | 21 days ago |
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Transactions | 21 days ago |
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Transactions | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Satish Kumar (@SatishK11468) reported@Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm
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Justin Army (@JustnbieberIND) reported@GooglePayIndia @PaytmBusiness @Paytmcare pls resolve the issue.
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Divyanshi (@divyanshifr) reported@fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭
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संजीव झा (@sksanjoo234) reportedI’d build a multilingual, voice-first AI copilot for Paytm merchants—helping them track cash flow, create invoices, resolve payment issues and get business insights in their preferred Indian language. Built with Paytm × Sarvam AI. 🇮🇳 @Paytm @SarvamAI @HackCulture #BuildForIndia
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Sahil Kalyani (@sahilkalyani_in) reportedHello @Paytmcare maybe change your username to @paytmdoesnotcare cause that is how your customer service is.
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Saddam Khan (@SaddamK62419851) reported@vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.
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Rahul Chakraborty (@Rahulcha825) reported@Paytm @Paytmcare I am telling you again and again that my issue has not been resolved yet.😡😡
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Syed Muzaffar (@SyedMuz31229099) reported@Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎
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Giri Sai (@noxiousgiri) reported@Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket
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girish nagpal (@girishnagpal) reportedI have booked a flight ticket from Paytm of indigo and there Is a minor correction required in name so nither paytm supports nither indigo supports and paytm never gets call connected to customer care and indigo airline says please contact to paytm @IndiGo6E @Paytm
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Arjun (@TheDesiBoyy) reported@Paytmcare @Paytm my Paytm scanner works slow, kindly help me. I have uninstall it and install it again but still same issue.
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Virinder K Kandhari (@kandharivk) reportedHi @Paytmcare @Paytm It’s been a week since I am unable to access my UPI on PayTM app and despite chasing your customer care, no resolution has been provided. Can you please arrange a call based assistance for a senior citizen like me? Please help!!!! Complaint no 200012492254
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karan agarwal (@karanagarwal14) reported@Paytmcare 5 days passed still we haven't reached anywhere this just feels deliberately delayed on such a simple issue.
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Danda Baaz (@kalydaas) reportedAnd clearly no option to fuel complain or talk to someone over the phone make process easy for people who use your service… @Paytm @Paytmcare
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sachin bansode (@sachin_6600) reported@vijayshekhar it would be @Paytm if you were to work harder @vijayshekhar and solve bigger problems in the financial space.
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Rohit krishna jadhav (@Rohitkrishnajad) reported@Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.
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Yash Sharma (@ys_2800) reported@Paytmcare Issue resolved but this mis happening taken by merchant.
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Manik Nayyar🇮🇳 (@maniknayyar1) reported🚨IMP! Pls don't book train tickets from @Paytm as the app debits linked accounts without even entering a UPI PIN. I was just checking train ticket on paytm app and it asked me to login to IRCTC, which I didn't but my account was debited without login & UPI PIN @Paytmcare
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Rebel (@TheRebelRain) reported@PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank
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Danish Gupta (@DanishG33582187) reported@Paytmcare @Yendrapati1991 Hey paytm why you not replying me what's your issue I messaging you from 7 days continuously but you even not giving s single response to me what's this behaviour paytm? @Paytmcare please check your dm and respond me
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Sharath B (@Sharath85852559) reported@Paytmcare Any update still the issue is same @Paytm
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@Sachin Vaishy (@VaishySachin) reportedBut bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst
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Sharath B (@Sharath85852559) reported@Paytmcare I have updated my device and issue is same
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Sharath B (@Sharath85852559) reported@Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar
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Raj Sharma (@raazshama01) reported@Paytm @Paytm Tell me how many tweets I have to tweet,so you can listen. WTF!!! No reply in chat,no response here. How do you guys I supposed to contact you? How many days it will take for refund?
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Mohan Bhog (@winner_platinum) reported@Paytm @Paytmcare @PaytmBank I have money in my Paytm Wallet , what is the claim procedure now since your bank is closing down ? Please explain to me the claim procedure.
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prafullilani (@prafullilani123) reported@Paytm @Paytmcare I have yet not recieved any response from u guys apart from 'pls share your numbr'. Kindly dont do anything till I make a video viral on Insta of providing poor service and looting people of hard earned money, and it gets circulated on whole social media #Shame!
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Ashwini Kumar 🇮🇳 (@techguruashwin) reported@Paytmcare Received the refund yesterday thnx for help
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Tanmay Dixit 🧢 (@tanna_dxt) reported@Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.
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Sharath B (@Sharath85852559) reported@Paytmcare I is really frustrated even after one week couldn't solve my problem