Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (41%)
• Mobile App (35%)
• Login (12%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

City	Problem Type	Report Time
Greater Noida	Mobile App	8 hours ago
Hyderabad	Login	14 days ago
Dārjiling	Transactions	20 days ago
Bengaluru	Mobile App	30 days ago
Ahmedabad	Withdrawals	1 month ago
Alīgarh	Transactions	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adhirāj: (@Adhiraajh) reported 5 minutes ago

  @Paytm why I'm unable to access my paytm bank account? Money not showing, can't withdraw, should i directly file complaint to RBI ombudsman as fraud/negligence? @Paytmcare @vijayshekhar

• 
  Pranjal Agrawal (@pranjal795) reported 8 minutes ago

  @Paytm @PaytmBusiness Ticket No: 500007902909 72 hours timeline crossed but no engineer visit yet. POS machine not working + no QR in app. Already ₹3000 taken by agent Vishnu Sagar. Facing continuous financial loss. If not resolved urgently, I will escalate to consumer forum.

• 
  Amit Dwivedi (@imamit148) reported 17 minutes ago

  @Paytm @PaytmBusiness my ticket ID: 500007927512 nd it's generated on 21 Apr still not any your employee change my device who doesn't working. Should is shift on @PhonePe or any other brand .

• 
  TÜSHÄR PÜBG (@Tushant_sakhla) reported 18 minutes ago

  @Paytmcare I have also shared the alternative number of mine if you are not able to call on my primary number so you can call on my alternative number. But you guys are not ready to call me.. Is paytm only buying a plan for internet access. @Paytmcare @vijayshekhar shameless people

• 
  Ronak Sharma (@Ronaksharma2468) reported 22 minutes ago

  @Paytm Hi @Paytm, I made a payment for LinkedIn Premium—amount deducted, but it’s not reflecting on LinkedIn. I’ve contacted support multiple times. I even received a call, but due to poor network, the issue couldn’t be discussed properly. Please look into this on priority. Thanks.

• 
  Manish Kumar Mall (@IamManishMall) reported 25 minutes ago

  @Paytmcare I made a credit card payment yesterday, but it has still not been settled or refunded to my account. The AI support bot on the app has not been helpful. I also contacted Paytm through X and was told that the amount would be settled within 8 hours. @RBI, please help

• 
  Hunter (@Hunter1123321) reported 27 minutes ago

  @Paytmcare @vijayshekhar If this is not addressed immediately, I will be forced to take further action. This level of service is completely unacceptable. @Paytm, it's time to fix this.

• 
  Thakur Saab (@Thakurxsfe) reported 28 minutes ago

  @Paytm Dear Paytm Support, This is regarding my flight ticket booking (PNR: 14N04D). I have already received official confirmation from the airline that my ticket has been refunded from their side, and the amount is to be credited within 15 working days. However, despite this confirmation, I have still not received the refund in my account, which clearly indicates unnecessary delay from Paytm’s end. I want to make it very clear: - The airline has already processed the refund. - Any further delay is solely due to Paytm. - I have been following up for days but have received no proper resolution. If my refund is not credited immediately, I will be forced to: - File a complaint on Consumer Forum (NCH) - Escalate this issue on social media tagging Paytm - Take legal action for harassment and delay Kindly treat this as urgent and process my refund without any further excuses. I expect a resolution within 24 hours. Yash Chauhan

• 
  manisha sinha (@manisha07159967) reported 29 minutes ago

  @Paytm The Company should shut down.

• 
  Sandeep Rana (@sandy_rana29) reported 30 minutes ago

  Paid ₹4210 to for a swipe machine, but neither received the device nor any refund till date. KYC submitted multiple times but rejected again and again without any valid reason. Contacted customer support several times — no resolution. @Paytm @Paytmcare #Paytm #ConsumerRights

• 
  Hunter (@Hunter1123321) reported 35 minutes ago

  @Paytmcare @vijayshekhar It's been 53 days with no resolution for my payment issue. This is beyond unacceptable. When asked for an exact resolution date, I’m told the matter is still under investigation. What exactly are you investigating after 53 days?

• 
  L I N U (@aviator365) reported 35 minutes ago

  @Paytmcare I am using latest version plus I have attached the 2 error screenshots and my telephone number. Thanks

• 
  Zeeshan (@alishaan_14) reported 35 minutes ago

  @Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.

• 
  Ameer khan bhutta (@Ameerkhan1868) reported 37 minutes ago

  @Paytmcare Please deactivate my Paytm Business account and remove/unlink my PAN & Aadhaar. Old business closed, need to register new account. Urgent help required. #PaytmBusiness

• 
  guri khullar (@GuriKhullar) reported 40 minutes ago

  @Paytm @Paytmcare @PaytmBusiness It has been more than 20 days since the machine broke down. Whenever I talk to him, he gives the same answer. At the end, I want to say that I have never seen a company as cheap as this, now if any of his men comes, I swear, he too will regret

• 
  Ashu (@IAmMishraJi1992) reported 40 minutes ago

  @Paytmcare Unable to access your DM. How do you plan to fix this issue? I need the cashback of Rs 50 ASAP.

• 
  Bmk (@Bmk205338) reported 41 minutes ago

  @Paytmcare can you help to cancel and close my account please? I am in the process of closing all payment apps and plan to keep only BHIM. Mobikwiks responded quickly and closed it. But Paytm is dodging it.

• 
  Bimal Bairagya (@bairagyaan) reported 42 minutes ago

  @Paytm has zero business from payment bank but dont want to return 800cr to users ? what a sham company with zero management credibility. RBI doing right thing bring down hammer to such tricks by paytm

• 
  Pranjal Agrawal (@pranjal795) reported 45 minutes ago

  @Paytm @PaytmBusiness POS issue is now resolved and new machine is working. However, ₹3008 taken by agent Vishnu Sagar (+91 8770862325) under false pretext is still unresolved. Requesting refund and strict action against the agent. Ticket: 500007902909

• 
  Abhinav Mishra (@Mr_abhi9) reported 47 minutes ago

  @Paytm @Paytmcare @PaytmBusiness What’s worse is when you try to discontinue a service, they keep pushing and forcing you to continue instead of respecting your request. This is not the kind of customer experience users deserve.

• 
  Satavahana (@bokkabosanam) reported 51 minutes ago

  Hello @paytmbankcare @Paytmcare please help me to reedem my fd. It’s showing error

• 
  g 𓆜⋆˚࿔ (@planetgauri) reported 52 minutes ago

  also @Paytm @PhonePe @GooglePay can you block or take some action on them

• 
  Rahul (@racren17) reported 53 minutes ago

  @Paytm @Paytmcare nobody is replying to direct messages or calling back. This is really really poor. I am waiting since long for the help.

• 
  Viki (@vikis550) reported 54 minutes ago

  @Paytmcare @Paytm Any progress? My waiting period is over Please solve this issue Asap

• 
  ಎಡೆದೊರೆ ನಾಡಿನವ (@sanguu_speaks) reported 55 minutes ago

  @Paytm customer service is a hellhole!! 😑

• 
  Hunter (@Hunter1123321) reported 57 minutes ago

  @Paytmcare @vijayshekhar Do you think customers have unlimited time? My time is valuable, and this issue has already dragged on for far too long. I expect this to be resolved within the next 24 hours.

• 
  Lavkush Vishwa (@Lavkush_vishwak) reported 57 minutes ago

  @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

• 
  GK (@GKamakolanu) reported 1 hour ago

  @Paytmcare Useless and thieves of Paytm what happened after you nonsense post saying we will look into the issue

• 
  Jayant Ganesh Mane (@jayu_dl3206) reported 1 hour ago

  @Paytm @jagograhakjago I've ordered shirt on paytm app but instead shirt I got scam of ₹200. No shirt, no refund, no reply on my email communication. Details: (Vikkas Hipparagi) Factorycart, Order Number #51517 Hope to get some help about my concern.

• 
  RAZOR (@razor_2005) reported 1 hour ago

  My money is stuck in Paytm Payments Bank after RBI licence cancellation. Cannot login via Paytm app or Paytm Payments Bank app. Unable to transfer funds to any UPI or bank account. No clear update from @Paytm @Paytmcare @PaytmBank Need urgent clarification.