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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 41% Transactions (41%)
  • 29% Mobile App (29%)
  • 18% Login (18%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

CityProblem TypeReport Time
Hyderabad Login 7 days ago
Dārjiling Transactions 14 days ago
Bengaluru Mobile App 24 days ago
Ahmedabad Withdrawals 1 month ago
Alīgarh Transactions 1 month ago
Qādiān Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytm Paytm login issue last 24 hr not log in.

  • karan_018
    Karan (@karan_018) reported

    @Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.

  • Wild83206947
    space (@Wild83206947) reported

    @Paytm assistant is the most frustrating help and support AI An urgent flight ticket booked and paid for by #axisbankcreditcard is still not issued and the only result to follow up is four tickets and assurances that an agent will contact. No hope of catching the flight now!

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    @Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.

  • sn00009gm
    sn (@sn00009gm) reported

    @pvs000 @vijayshekhar @Paytm The over-population of dogs on streets has already broken the ecosystem. Humans are only trying to bring it in balance again. In all western countries they take abandoned dogs into shelters but when the shelters are full, they euthanize the dogs.

  • Thakurxsfe
    Thakur Saab (@Thakurxsfe) reported

    @Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @Paytm @jitendra_j60875 Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • Abhishekup143
    life of Indian (@Abhishekup143) reported

    I am facing the same issue with my @Paytmcare Payments Bank KYC. I’ve been trying for a long time waiting over an hour for connection, and still getting rejected saying my face and PAN card don’t match. I am using my original PAN cardPlease look into this urgently. @vijayshekhar

  • aziztemp24
    Noor (@aziztemp24) reported

    @Paytm @Paytmcare @vijayshekhar Whats up with your support Its been 5 days, I an trying to reach out to you guys for a refund for my flight which got cancelled by airline

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @sheefal @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • YadavAmrinder
    amrinder yadav (@YadavAmrinder) reported

    Dear @PaytmBusiness @Paytm @Paytmcare after 15 days of complaint nobody come to check soundbox . Every time raise a tickets but still no solution. If Tommorow no service agent visit to replace it i will move on another source .

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare No response from your side still facing problem access denied

  • sharaddutt
    Sharad Dutt (@sharaddutt) reported

    @Paytmcare I am unable to use paytm app in iphone since 2 days. Automatically it loggged out first & after that I am unable to login as message is coming Acess is denied . Resolve the issue on immediate basis !

  • DanMahachi
    dan mahachi (@DanMahachi) reported

    @Paytmcare Order ID :26665125495 This is a reminder to let you know of my pending refund which has been processed already by the airline....yet you haven't given me my refund l have asked for assistance for over a month now since 15 May fix this or else am resorting to legal action

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare Access denied when login

  • mcselvendran
    M.C.Selvendran (@mcselvendran) reported

    @Paytmcare Hi, I have called ur customer care multiple times but cant able to connect to them. Even raised complaint to close my business account and soundbox service. But ticket raised last month but no one bothers. Please let me know the solution for this.

  • sandeepraina112
    Sandeep Raina (@sandeepraina112) reported

    Is there a way to address paytm account blocked issue? All numbers online are not helping. My paytm account is blocked suddenly @Paytmcare @Paytm

  • mcselvendran
    M.C.Selvendran (@mcselvendran) reported

    @Paytmcare Hi, I have called ur customer care multiple times but cant able to connect to them. Even raised complaint to close my business account and soundbox service. But ticket raised last month but no one bothers. Please let me know the solution for this.

  • Jhon789087
    Sony Xperia1 (@Jhon789087) reported

    @Paytm They can't reactive my merchant account, and customer service are worse

  • Muzafarbashir20
    Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported

    @vijayshekhar @Paytmcare This is to inform you that if my full refund is not processed by today, I will proceed with filing a formal complaint in the consumer court against your company for deficiency in service, lack of communication, and the financial loss I have suffered

  • rhithmdivine
    Vijaya (@rhithmdivine) reported

    @joedelhi @Paytm @Paytmcare No need for Paytm. You can live happily without using Paytm. Anyways, why support a company that supports animal abuse and scams.

  • Thakurxsfe
    Thakur Saab (@Thakurxsfe) reported

    @Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.

  • SandeepC75512
    sandeep chauhan (@SandeepC75512) reported

    @Paytmcare I,am faceing a International Flight Ticket refund issue since 8th March 2026,Ticket ID : 200010913337 Genrated on 8th March 2026,Since I,mfollowing up it on regular basis but I didn't get yet any proper update or solutions, I request kindly give me latest update.

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness No body available in paytm for your solution, it is very very pathetic service @Paytmcare

  • Muzafarbashir20
    Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported

    @vijayshekhar @Paytmcare This is to inform you that if my full refund is not processed by today, I will proceed with filing a formal complaint in the consumer court against your company for deficiency in service, lack of communication, and the financial loss I have suffered

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness @Paytmcare they dont have customer care, worst AI bot, not able to understand queries, only few Automated reply, worst, worst worst company, dont go with paytm

  • Nischay_K3
    Nischay Kumar (@Nischay_K3) reported

    @PaytmTravelCare Either resolve my issue asap else I will raise complaint @Paytm @PaytmTravelCare

  • xDrAshishMishra
    Aasheesh Mishra 𝕏 (@xDrAshishMishra) reported

    @Paytmcare Paytm bank is doing nothing that’s why I am posting my matter here. @Paytmcare This is not resolved. I am already trying through Paytm Bank channels but KYC is still not happening—Video KYC fails repeatedly and offline agent is also unable to process due to their own KYC issue.

  • vikash_sin41545
    Vikash singh (@vikash_sin41545) reported

    @Paytmcare @Paytm your customer care number is not connectable. so call me and explain me on call . Booking id-26884742222

  • rishi_sh31
    Rishi Pathak (@rishi_sh31) reported

    Hello @Paytmcare , I need the help with a refund for a cancelled PNR. No agent seems to be responding over the app.