Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 5 days ago |
|
Chhindwāra
|
Mobile App | 12 days ago |
|
Jaipur
|
Mobile App | 15 days ago |
|
New Delhi
|
Mobile App | 20 days ago |
|
Yamunānagar
|
Website | 22 days ago |
|
Mumbai
|
Website | 28 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Foger Rederer (@RubberBullet2) reported@Paytmcare @Deb7rudra They aren't going to do anything. Same thing happened to my account on May 17th and ever since I've been locked out of my Paytm account. No help whatsoever.
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kunal bakshi (@kunal9489) reported@Paytmcare My paytm account not working as am unable to use upi...
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C R Sankar (@sankar_cr) reported@Paytmcare Hi Prashanth The app is getting closed every time, IOS updated, App updated still same problem
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M N Gupta (@MNGupta3) reported@Paytmcare @vijayshekhar I am sorry to say that a single genuine matter has not been resolved even after more than a dozen requests. Such indifferent attitude towards your customer is very disappointing. Please see and settle.
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Suraj Kanchan (@SurajK_) reportedUnable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?
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Anurag Mishra (@anureyan) reported@Paytmcare Hi @Paytmcare I am unable to access my account since 17 May and raised a complaint through @X It's been 6 days and no one reached out to me nor the problem is sorted. Unfortunately there is no way to reach customer care. What should I do now.
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Gaurav singh negi (@NegiGauravk) reportedEven after multiple requests, @Paytm @PaytmBank is not letting me liquidate my Fixed Deposits. Customer care only sends generic automated replies. I have officially filed a complaint with the @RBI Ombudsman. Expecting immediate resolution for my stuck funds. #RBI #paytm
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare It feels like there is no dedicated team available to properly listen to customer issues and resolve them. I request you to please review my case seriously and provide a proper resolution as soon as possible.
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Leandraa 🍋 (@Lily_putti) reportedIt was booked from @Paytm ... Help
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Ebad Nomani (@Ebad_Nomani) reportedHey @Paytm @PaytmCare, Akasa Air cancelled 1 passenger (Mohd Ebad, Split PNR: WYI4KT) from Booking ID: 26908938598 (PNR: EEFDRE) & refunded it. Paytm Support (Ticket ID: 200011664664) is stuck showing 'Still Working'. Please check and release my refund immediately! @AkasaAir
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Satyabrata Ray (@SatyabrataRay15) reported@Paytm My Paytm account bearing mobile no 7008217083 still shows account access denied due to mobile no blocked for the past 8 days.I tried to contact Paytm and @Paytmcare and told that it will be resolved in 3-5 days but still not solved.Kindly solve the issue quickly.
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GOLDIE SINGLA (@gogold07) reported@Paytmcare You didn't solve my issue.
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytm @Paytmcare @PaytmMoneyCareIt has been days since the Bharathi Travels bus accident issue, yet I have received no proper resolution, refund, or accountability from either Paytm or Bharathi Travels.
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Shadab Niazi (@ShadabNiazi7) reported@Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.
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pragnyasnigdha (@pragnyasnigdha) reported@Paytmcare Hy PRAGNYA SNIGDHA PATTANAIK my Paytm app shows me that your account is under review My mobile number is 7873545454 I don't share screenshot because I have only one phone Plz resolve my problem.
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Shilpesh Shah (@Shilpesh1807) reported@OfficialSBICare i'm sharing you the upi refrence for one my refund transaction,the issue is it's refunded on the old bank account associated with @Paytm that is not active and closed few years back, it's need to be transferred in source account upi refrence: 591965171426
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Rupesh Prabhu (@prabhuRupe) reported@Paytmcare I've raised a ticket for a flight which was cancelled on April 29 by the airline and you guys are still issuing a refund even after 1 month and worst part there is no way to connect human customer care on your app. How irresponsible this is ? @Paytm
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar Paytm customer support has been disappointing. My account was blocked without any clear explanation & ticket 200011654211 was closed without resolution. A new TKT- 200011731375, has now been opened & another representative is again asking for the details I already shared earlier.
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare Dear Paytm , I am writing to express my concern regarding my Paytm account issue, which has still not been properly resolved. I feel very disappointed because despite multiple attempts to contact support, I have not received any clear solution or satisfactory response.
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𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reportedWorst Service provider company @Paytm and @JioCare
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RAMAKRISHNA NAMALA (@NRamakrishna00) reported@Paytm what problem is it going to solve, we can simply send 5000 to their account as pocket money ryt?
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.
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आयुष शुक्ला (@shuklaji_1_) reportedVery disappointing experience with @airtelindia & @Paytm. Did ₹49 data recharge multiple times because my Airtel internet wasn’t working, yet even after repeated recharges the issue remains unresolved. Money deducted but no internet access.please fix this ASAP or process refund
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Reddy (@iam_Rah12627) reported@IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login my paytm account but not successful because It's shown under review till now from last 4 days. Please help me and resolve this issue immediately.
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Suraj (@SurajMakwana7) reported@Paytm As per offer on paytm application i am eligible for cash voucher but not received voucher since last 3-5 days . Raised query but did not get satisfactory response. Also not able to find customer complaint email id of paytm. Ticket 200011707947
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Shaurya Pathania (@ShauryaPathani4) reported@Paytmcare I have been waiting for so long, and yet my issue is not resolved. This is not fair at all. I'm planning to switch to a different app. Kindly put my UPI Lite money back into my bank account. This has been a pathetic experience.
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Abhishek Kothari 🇮🇳 (@kothariabhishek) reportedBLOCK DEAL ALERT: @Paytm Saif Partners to sell stake at upto 3% discount to market price Block deal for 1.3% equity worth Rs968crores.
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Seven Sister (@SevenSisterIND) reported@Paytmcare People are not responsible for your system That's your problem people book as per your sale price whether it was correct or wrong does not matter. people trust you and book it and you can't cancel a passenger ticket without consent and you didn't refund money so you are FRAUD
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Vaibhav Sharma (@VaibhavSha93481) reportedIt has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing