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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 62% Mobile App (62%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 5 days ago
Pānīpat Login 5 days ago
New Delhi Transactions 5 days ago
Chhindwāra Transactions 5 days ago
Bengaluru Mobile App 5 days ago
Sūrat Mobile App 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • NeerajSanwal999
    Neeraj Sanwal (@NeerajSanwal999) reported

    @PaytmBusiness @Paytm Worst platforms. Unable to connect, No customer support available. Unable to upload documents as requested. It has been 3 days. No help option available. My 5000 is stuck in their business app.

  • girish_khurana
    girish khurana (@girish_khurana) reported

    dear @Paytm your team send me a soundbox inspite of denied on call to your team.I am calling your customercare to take back the same but your AI-executive trying to force me to retain the same.Since 5 days I am trying to talk someone customer care executive but no one available

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Morning me update aaya tha kia but same problem continue hain

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    Not able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced

  • SOURAV_NAYAK0_1
    🎭SOURAV_NAYAK🎭 (@SOURAV_NAYAK0_1) reported

    When I'm Login My Paytm Number App Showing something went wrong please try again after some time. Please resolve this Unable to upload screenshot due to app security reasons @Paytmcare

  • meme_junkiee
    Magadh (@meme_junkiee) reported

    @Paytmcare bc I can’t access my account ?? Wtf is wrong with you ?

  • ajaydamle
    Ajay Damle (@ajaydamle) reported

    @Paytmcare On your portal IRCTC server is down !! Unable to connect on IRCTC link

  • techguruashwin
    Ashwini Kumar 🇮🇳 (@techguruashwin) reported

    Dear @Paytm & @TheOfficialSBI Its been 8 days since i did a transaction on #paytm using sbi debit card & the transaction got failed But u didn't receive any refund yet. The refund reference number provided by Paytm showing invalid on sbi website. Please help

  • shutupanisha
    Anisha 🏳️‍🌈 (@shutupanisha) reported

    @Paytmcare Okay I will check back in 48 hours. This is really horrible customer service I must say.

  • ameen_yours
    ameen_yours (@ameen_yours) reported

    OD338047890390305100 for this order id on 10 july u didn't receive my 50 rupees voucher yet help me fast I did a payment of 194. @Paytm @Paytmcare

  • ammidubai
    hameed (@ammidubai) reported

    @Paytm #Your #Scanner has some #Bugs Kindly Fix it

  • akashkalyan01
    Akash Kalyan (@akashkalyan01) reported

    @Paytmcare @Paytm Hi @Paytmcare , it's been 48 hours since I reported this issue, but I haven't received any response yet. I'm still unable to use the app due to the "[0000] Device environment is not correct" error, and the app closes immediately after opening.Kindly look into this and provide sol

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @vijayshekhar @Paytm @PaytmBusiness Dear sir this is very frustrated to my amount received through business app you have deducted without consent by me .when any one raises dispute then I have submitted invoice after that you have cut my amount what a reduclus and fraud service .

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare There are no update on my account kindly help us

  • DrAbhishek_Ind
    Dr Abhishek (UR) (@DrAbhishek_Ind) reported

    @bhattpushkar @Paytmcare Thank god i thought only i am having some problem .

  • nagarjun007
    nagarjuna (@nagarjun007) reported

    @Paytmcare FYI... Issue got fixed automatically

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    My last date of emi payment is 5th @Paytm @Paytmcare help me out for this

  • IJohari46498
    I C johari (@IJohari46498) reported

    @Paytmcare Really So poor service please check your Inbox I'm sending private message sending all detail final option I'm going on police or Coust

  • akashkalyan01
    Akash Kalyan (@akashkalyan01) reported

    @Paytmcare @Paytm I've already tried Uninstalling reinstalling the app, Clearing cache and app data, Restarting my phone Unfortunately, the issue still persists. This is preventing me from accessing my account and using Paytm services. Please look into this and help resolve it as soon as possible.

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare You guys should get a award for the horrible customer care and harassment you guys do !!! I booked a flight ticket yesterday from the app and since then I am not able to do web check-in..there is customer care number, no response to 5 complaints I made on the app

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare There are some options in the paytm for business app that don't work; I lodged a complaint about them, but there hasn't been a solution yet. Wait more than 7 days . Still not solved What is the issue ?

  • PainKillerGSV
    PainkillerGSV, MDS (@PainKillerGSV) reported

    unable to login or transact on @Paytm ? what happened ? Have they run away with my money ?

  • Nitish0062
    Nitish Kumar (@Nitish0062) reported

    @Paytmcare Worst Customer support

  • AN_SA90
    AN_SA 🇮🇳 (@AN_SA90) reported

    @Paytmcare Hi Team, There is no option to connect with a live agent on Paytm. Every time it shows me a ticket that is being worked. Why can’t you tell me the timelines by when can I expect a revert or refund on my issue. Will refrain next time to use Paytm for vouchers. @Paytmcare @Paytm

  • Andcolorpocket7
    Md Aurangzeb(اورنگ زیب) (@Andcolorpocket7) reported

    @Paytmcare My issue is not fix until now

  • mohammad_s92394
    Mohammad Salim (@mohammad_s92394) reported

    Hello @Paytm @PaytmBusiness @RBI Please solve my problem

  • bishtvicky2005
    Vicky (@bishtvicky2005) reported

    Purchased a Google Play Redeem Code worth Rs 427 when I tried to redeem it it came out to be already redeemed. I contacted your support through chat which promised me a replacement after this, a refund was promised but I received nothing. Order ID: 27413684132 @Paytm @Paytmcare

  • dr_rikin
    Dr Rikin Gogri 🇮🇳 (@dr_rikin) reported

    @Paytm why is the Paytm for business app not working ?

  • BrownBoi07
    Abhi$hek Hindustani (@BrownBoi07) reported

    @Paytm @Paytmcare very annoyed at this moment because of your service you provide me the timing at 8 40 am and I reached on 8 15 am but interestingly the bus operator is saying that the bus left at 7 am. How's this possible? I have the call recording. You wasted my time.

  • kuldeepsaini_23
    Kuldeep Saini (@kuldeepsaini_23) reported

    .@PaytmBank @Paytm Can you help me, I have some money in my account