Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Transactions (23%)
• Login (14%)
• Website (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

City	Problem Type	Report Time
Chhindwāra	Transactions	5 days ago
Noida	Transactions	17 days ago
Pānīpat	Login	17 days ago
New Delhi	Transactions	17 days ago
Chhindwāra	Transactions	17 days ago
Bengaluru	Mobile App	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kushal das (@kushal8609) reported 6 minutes ago

  @Paytmcare Still problem not resolved.

• 
  Golu Nagar (@GoluNagarFVK) reported 8 minutes ago

  Hello paytm, I'm unable for paytm for business merchant account because of location error but many shopkeepers using paytm for business in my pin code area but why this service not available for me ? @Paytmcare @PaytmBusiness

• 
  Rikdev Ghosh (@RikdevG) reported 8 minutes ago

  @akashkalyan01 @Paytmcare @Paytm Same issue, any clue how to solve

• 
  Busy Customization (@MalviyaNeet) reported 10 minutes ago

  Very Poor Service Paytm Please Do Not Use @Paytm My Ticket Id : 500011535171 @PhonePe @UPI My contact : 7000039010

• 
  divas dwivedi (@divas_dwivedi) reported 12 minutes ago

  @Paytmcare @PhonePe please help here.

• 
  Guru_K (@GuruyuganK) reported 13 minutes ago

  Building Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture

• 
  Vinay Goswami (@im_VinayGoswami) reported 19 minutes ago

  Hi @Paytmcare iI am unable to log in to my Paytm account; can you help? None of your numbers are connecting.

• 
  Anusha (अनुशा) (@anushabansal14) reported 20 minutes ago

  @Paytmcare Waited 5 days already, when can I expect you to contact me? Kindly HELP

• 
  Atharva (@atharva_ln) reported 20 minutes ago

  What I’d build at the Paytm AI Hackathon 👀 Small businesses get hundreds of Paytm payments, but most just stay as numbers. I’d build something that analyses them: “Sales are down” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture 🚀

• 
  शिवम् शाही (@itz_shivam18) reported 23 minutes ago

  @PaytmCheckin @PaytmTravelCare @Paytmcare I had interviewed for executive role in paytm travel for flightsinterview and all was good howvr I have been rjctd by saying thatsince I was working at a higher position in previous company so they cant take me despite me being qualified.

• 
  Lalit Ramchandani (@lalit1717) reported 24 minutes ago

  @Paytmcare @PaytmBusiness Soundbox nit getting charged, unable to use services, if for a business owner you can’t resolve the problem in 2 days then what is the use of the service? Kindly tell me process to surrender the soundbox

• 
  Vaishnavi Bhagat (@vaishnavi_2205) reported 25 minutes ago

  What if Paytm remembered what you paid for, not just how much? 🚀 ProofPay turns every payment into a simple record of the product, service & warranty. Paytm moves the money. ProofPay remembers why. 🇮🇳 @Paytm @SarvamAI @HackCulture #BuildForIndia

• 
  Abhishek (@Abhis2309) reported 25 minutes ago

  @Paytmcare why buyin soundbox compulsary with QRcode service. Your silence proves ur MALIGN INTENT. U hv instructed ur REGIONL Mangrs 2nt allow sell QR scannersseperately n force merchats 2buy soundbox for 999rs. Iam reporting this to @RBI how u forcin small biz 2buy soundbox

• 
  JUNAID (@Junaidxx07) reported 28 minutes ago

  Hey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help

• 
  Hemanta Meher (@MeherHemantt) reported 28 minutes ago

  Guys don't trust @Paytm @PaytmBusiness @Paytmcare Your internal mismanagement should not become a customer's problem. My Soundbox return EO887528444IN was successfully delivered via India Post, but your team still claims its not received and asks me for POD. Very Bad experience😭

• 
  Kabilasudhan (@Kabilasudhan) reported 28 minutes ago

  @Paytmcare @Paytm I would like to request a feature to have a dedicated statement download option for Pocket Money either via filter or directly in the Pocket Money Payment History section. It will help people to see the spend summary on monthly basis to compare.

• 
  Giri Sai (@noxiousgiri) reported 31 minutes ago

  @Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket

• 
  nik (@rhysnik) reported 35 minutes ago

  @Paytm @Paytmcare This software failure disrupted my finances and caused heavy stress. I demand a proper technical root-cause explanation and compensation for this app security lapse and mental harassment. Fix your broken system and address this accountability now!

• 
  Siddu (@peaksiddharth) reported 37 minutes ago

  UPI is instant. Resolving a broken payment isn't For #BuildForIndia, I'd build @Paytm Resolve an AI agent that traces failed/pending payments across the transaction lifecycle, finds where money is stuck, takes the next safe action, tracks it until resolved @SarvamAI @Hack_Culture

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 45 minutes ago

  Hey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud

• 
  UPSRTC Lucknow Region (@upsrtc_lko) reported 53 minutes ago

  @Devshhh @UPSRTCHQ @Paytm please share ticket or pnr number as this Ticket no: 0000003546BA is not of upsrtc website

• 
  Gautam Bhatia (@1gautambhatia) reported 53 minutes ago

  @Paytmcare help

• 
  Viki (@vikis550) reported 53 minutes ago

  @PaytmBusiness @Paytmcare There are some options in the paytm for business app that don't work; I lodged a complaint about them, but there hasn't been a solution yet. Wait more than 7 days . Still not solved What is the issue ?

• 
  rajan ahuja (@rajanahuja9) reported 54 minutes ago

  @RamMNK @Paytm @narendramodi Sir, how you allowing paytm to sell the airline ticket without having any customer suppourt team. I am struggling with last 10 days with them to get call back and resolution. Paytm travel desk should be ban immediately

• 
  sachin bansode (@sachin_6600) reported 55 minutes ago

  @vijayshekhar it would be @Paytm if you were to work harder @vijayshekhar and solve bigger problems in the financial space.

• 
  girish nagpal (@girishnagpal) reported 58 minutes ago

  I have booked a flight ticket from Paytm of indigo and there Is a minor correction required in name so nither paytm supports nither indigo supports and paytm never gets call connected to customer care and indigo airline says please contact to paytm @IndiGo6E @Paytm

• 
  Sharath B (@Sharath85852559) reported 58 minutes ago

  @Paytmcare What is issue u r taking so long. May I get an update. Same answer is repeating from last 5 days

• 
  Pradyuman Ojha (@pradyuman_ojha) reported 58 minutes ago

  Hey @Paytm @PaytmCare, please fix/update the gold jackpot offer! If the tasks can't even be completed, don't run offers just to fool your loyal customers. People spend time on these—at least make them work properly.

• 
  Urstrulysanni 🩷 (@urstrulysanni) reported 1 hour ago

  Worst service @Paytm

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 1 hour ago

  @PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam