Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (41%)
• Mobile App (29%)
• Login (18%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

City	Problem Type	Report Time
Hyderabad	Login	8 days ago
Dārjiling	Transactions	15 days ago
Bengaluru	Mobile App	24 days ago
Ahmedabad	Withdrawals	1 month ago
Alīgarh	Transactions	1 month ago
Qādiān	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported 38 seconds ago

  @Paytmcare @Paytm @PaytmMoney hello I want withdraw my Mutual fund money but no withdrawal option I have tried to connect customer service but no call accept or no calls recieving Ru cheating customers

• 
  Maverma (@Maverma55555) reported 4 minutes ago

  @Paytmcare Access denied when login

• 
  Pranjal Agrawal (@pranjal795) reported 5 minutes ago

  @Paytm @PaytmBusiness Ticket No: 500007902909 72 hours timeline crossed but no engineer visit yet. POS machine not working + no QR in app. Already ₹3000 taken by agent Vishnu Sagar. Facing continuous financial loss. If not resolved urgently, I will escalate to consumer forum.

• 
  amrinder yadav (@YadavAmrinder) reported 6 minutes ago

  Dear @PaytmBusiness @Paytm @Paytmcare after 15 days of complaint nobody come to check soundbox . Every time raise a tickets but still no solution. If Tommorow no service agent visit to replace it i will move on another source .

• 
  Vidushi Dwivedi (@VidushiDwivedi4) reported 9 minutes ago

  @Paytmcare Already went to your help desk, no solution provided by your Chatbot. Just REFUND my money @Paytm @Paytmcare

• 
  WRESTLE SHEETS (@SheetsWrestle) reported 12 minutes ago

  @Paytmcare it's been almost 2 months, I'm complaining about my speaker which is not working, on one contact and not a single technician visits us . I think it's time to switch to others.

• 
  𝐉𝐀𝐍𝐀𝐑𝐃𝐀𝐍 𝐒. 𝐏𝐀𝐍𝐃𝐄𝐘 (@janardanspandey) reported 15 minutes ago

  @PaytmMoney @Paytm 3rd class customer support for paytm money

• 
  life of Indian (@Abhishekup143) reported 16 minutes ago

  I am facing the same issue with my @Paytmcare Payments Bank KYC. I’ve been trying for a long time waiting over an hour for connection, and still getting rejected saying my face and PAN card don’t match. I am using my original PAN cardPlease look into this urgently. @vijayshekhar

• 
  J T (@tiwa33992) reported 18 minutes ago

  @Paytmcare Dear paytm business, waiting to solve the issue for almost 23 days.. The issue will resolve this year or next 2027 years.

• 
  SUJIT BANERJEE (@SUJITBAN23) reported 22 minutes ago

  @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

• 
  Air India (@airindia) reported 25 minutes ago

  @ADVJITENDER @Paytm Dear Mr. Mehta, we would like to apprise you that you are eligible for a full refund. Kindly connect with your travel agency to claim the refund, and they may reach out to the Air India Sales Team for any required support. We hope this information is helpful.

• 
  Maverma (@Maverma55555) reported 28 minutes ago

  @Paytmcare No response from your side still facing problem access denied

• 
  Abhimanyu Khosla (@KhoslaAbhimanyu) reported 31 minutes ago

  @Paytmcare I transferred Rs 500 to UPI and instead of credit the remaining balance too vanished. Ticket No: #200011174671 was raised on April 1, till now only automated response or false information that issue has been resolved. Please expedite.

• 
  Mohd Farman (@faizali7714) reported 32 minutes ago

  @Paytmcare My issues not resolved u am waiting for this time

• 
  Vijaya (@rhithmdivine) reported 32 minutes ago

  @joedelhi @Paytm @Paytmcare No need for Paytm. You can live happily without using Paytm. Anyways, why support a company that supports animal abuse and scams.

• 
  Zeeshan (@alishaan_14) reported 33 minutes ago

  Hi @Paytmcare regarding flight cancellations done from the booking agency, you should reply fast. I have messaged you so many messages yet, you don't reply it's been more than one day. Kindly reply faster. And please reply. This is very bad customer service.

• 
  Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported 35 minutes ago

  . @Paytmcare @airtelindia I have already raised a concern regarding my recharge. Money got debited but recharge is not completed yet. Transaction ID: 204410098968. Please resolve this issue at the earliest.

• 
  Prashant Jain (@jain_saabh) reported 38 minutes ago

  @Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.

• 
  Naman Krishna (@NamanKrish25623) reported 39 minutes ago

  @Paytmcare Check dm! And solve my issues ASAP, i worried from long time

• 
  Hsakiv (@bored_manus) reported 39 minutes ago

  @Paytmcare @PaytmMoneyCare @PaytmMoney what kind customer support do you have for your product? you have a number which is busy (for more than 2 hrs) you create an internal ticket which no one responds to. you mark the withdrawal request complete without tranfering the money.

• 
  Manas KJ 🇮🇳 (@kj_manas) reported 40 minutes ago

  @Paytmcare @Paytm you have one of the worst in-app help system. There is no way to reach out to you on call for support. I have been one of the earliest users or Paytm & have stick to this app for UPI & all of my needs but did not expect poor support, kindly reach out to me asap

• 
  Sumant Joshi 🇮🇳 (@geoshri) reported 42 minutes ago

  @Paytmcare my upi lite is not working despite having adequate balance. Help, please

• 
  Satyendra yadav (@Satyenderrr) reported 43 minutes ago

  @Paytmcare I’m unable to complete VKYC for my Paytm Payments Bank account. My name was earlier “Satyender Yadav” but now updated to “Satyender”, due to which VKYC is failing. Please assist in resolving this issue at the earliest.

• 
  Rishi Pathak (@rishi_sh31) reported 46 minutes ago

  Hello @Paytmcare , I need the help with a refund for a cancelled PNR. No agent seems to be responding over the app.

• 
  Sandeep Raina (@sandeepraina112) reported 49 minutes ago

  Paytm must take care of its loyal customers. Please do not block and harass us. Is vijay Shekhar sensitive to the request? @Vss197 @Paytm @Paytmcare

• 
  Babloo (@jhabablooo) reported 51 minutes ago

  @Paytmcare hi I am waiting for a refund from last one month ,can you please help .

• 
  suraj Prasad (@SurajPrasa10101) reported 52 minutes ago

  @Paytmcare you have any helpline number I'm trying to as partners with Paytm but always showing on screen you already ongoing aplication from another team . Please solved my issue

• 
  Mohit Gupta (@mohit8791) reported 55 minutes ago

  @PaytmBusiness @Paytmcare very bad service &support it has been more than month asked for EDC Machine no one called or even visited raised ticket 4 times - 500007767470,500007661006,500007538577,500007257778 how you are providing services and worst one not able to call support

• 
  अज़ीम आलम खान (@Azeemalamkhan2) reported 57 minutes ago

  I purchased Paytm Gold a few days ago.After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen.I have already contacted customer care multiple times. @Paytm @vijayshekhar

• 
  CA Tushar Agarwal (@itstashuu) reported 58 minutes ago

  Worst customer support @Paytm . I have an open ticket since 12 April 2026, my issue is not resolved. Upon asking about the escalation matrix, paytm has now stopped responding on the support chat as well This is truly unacceptable. They do not have any number to call to as well.