Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 9 days ago |
|
Chhindwāra
|
Mobile App | 16 days ago |
|
Jaipur
|
Mobile App | 19 days ago |
|
New Delhi
|
Mobile App | 24 days ago |
|
Yamunānagar
|
Website | 26 days ago |
|
Mumbai
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Satyabrata Ray (@SatyabrataRay15) reported@Paytm My Paytm account bearing mobile no 7008217083 still shows account access denied due to mobile no blocked for the past 8 days.I tried to contact Paytm and @Paytmcare and told that it will be resolved in 3-5 days but still not solved.Kindly solve the issue quickly.
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Ebad Nomani (@Ebad_Nomani) reportedHey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir
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Kamlesh Sharma (@hotair8914) reported@Paytmcare @Paytm you're the worst service provider ever. I had a coupon of flat 50 cashback on swiggy payment and after payment received a voucher. Wtf this is. I need my cashback in account. Payment id 206773440971
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MonkWarrior (@AnubhavExpr) reported@Paytmcare Please short out my problem. UTI id-606248804448 Paytm app used payment transfer to other end paytm user but not received he said since last 3 years he is not using paytm, but showing on paytm. My account brance sbi denied to take any action.
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Abhishek Chaudhary (अभिषेक चौधरी) 🇮🇳 (@iAdvChaudhary) reported@Paytmcare Paytm customer care email ID please.
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Saurav Sagar (@mello_drama020) reported@Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to
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Subhajit Mondal (@MSubhajitIND) reported@Paytmcare My account is restricted why??? Help me
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MZEE996 (@MZ996K) reportedRecently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare
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Abhi's🤗 (@Abhi_9131) reportedFraud Alert! I made a payment via @Paytm for a product, but the seller scammed me and sent a completely different/fake item. I have all the proofs (chat, unboxing video, receipts). @PaytmCare please help me stop this payment or take action against this fraud account! #Paytm
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𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reportedWorst Service provider company @Paytm and @JioCare
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Leandraa 🍋 (@Lily_putti) reportedIt was booked from @Paytm ... Help
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chandrashekar srinivasan (@The_DailyEditor) reported@Paytm having repeated issues with your upi app saying my bank account is inactive when it is not! Have triple checked with my bank, account is fully active. Why are you blocking payments?
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Midhun Kumar (@Spider_Midhun) reportedI have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm
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Rakshith . V (@rakshith_2004) reported@Paytmcare @Pavankalya56718 Hello team I'm writing this to raise a complaint about the issue where I unable to login to my paytm account, the message shows account is under review and may take upto 3-5 days, but it's been a week and still the message pops-up while logging in..!
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C R Sankar (@sankar_cr) reported@Paytmcare 8870070043 is the contact, is this issue getting fixed ?
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Zetarium (@farhan_aahmad) reported@Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm
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Shaurya Pathania (@ShauryaPathani4) reported@Paytmcare @Paytmcare you don't see my tweets and my DMs. Pathetic customer service.
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Naamah Retiwala (@naamah1510) reported@Paytmcare Hi Digvijay, can you please help me how much time it would take to resolve this issue???
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Mohit Saini (@JSRMohit1) reportedHello @Paytm @Paytmcare i am having a issue related Flight Refund since last 2-4 days the paytm support just raised the ticket and no one connected to me till now please look into this! The PNR for flight is 9497MU
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ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported@Paytm food wallet money is not working, so how to get the remaining balance.
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar My Paytm account has been blocked for a week. I was told it would be reviewed and unlocked within 3-5 working days, but I still getting an Access Denied error. The support ticket was also closed without resolving the issue. Please help.
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.
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Sheik Sabi (@Sheiksabiofical) reported@Paytm Respected Sir/Madam, I am unable to view my CIBIL score in your Paytm app. I have been trying continuously for the past one month, but it is still not showing. Even after refreshing the CIBIL score section multiple times, the issue remains unresolved.
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Manoranjan Jena (@MR_Jena7) reported@Paytmcare Called customer care many times but no resolution. Star Air confirmed the refund was sent to Paytm. ₹4,695 is still pending. Please resolve urgently. #RefundIssue
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Pawan Singh Bhandari (@lmPSBhandari) reported@Paytmcare @anutechie3 Agree, Customer support is usless. Neither getting connect nor resolving issues
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Makar 🐋 (@MAKARDHWAJ) reportedDear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.
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Sk Ranjiith (@RainaRa49346818) reported@Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm
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Prateek Bajpai (@themusicaldude) reported@Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?
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Satya (@VSATISH848) reportedHi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...
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Dekhega Bharat (@technicalsirji) reported@Paytmcare No receive any DM please help me