Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Transactions (23%)
• Login (14%)
• Website (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

City	Problem Type	Report Time
Chhindwāra	Transactions	6 days ago
Noida	Transactions	18 days ago
Pānīpat	Login	18 days ago
New Delhi	Transactions	18 days ago
Chhindwāra	Transactions	18 days ago
Bengaluru	Mobile App	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  YM (@im_whYM) reported 6 minutes ago

  @Superman18d Uninstall this **** app. Move to different payment app and enjoy life. @Paytm sucks.

• 
  Gautam Bhatia (@1gautambhatia) reported 7 minutes ago

  @Paytmcare help

• 
  rajan ahuja (@rajanahuja9) reported 7 minutes ago

  @RamMNK @Paytm @narendramodi Sir, how you allowing paytm to sell the airline ticket without having any customer suppourt team. I am struggling with last 10 days with them to get call back and resolution. Paytm travel desk should be ban immediately

• 
  Saumya Sharma (@pseud039) reported 8 minutes ago

  Small businesses still spend way too much time on things that could probably be handled quietly in the background. I’ve been wanting to explore that problem for a while. Now seems like a good time to build around it. Paytm × Sarvam AI hackathon. #BuildForIndiaAI @Paytm @SarvamAI

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 9 minutes ago

  @Paytm @Paytmcare @PaytmBusiness I submitted my PAN, Udyam certificate and 6 months’ bank statements for verification, yet after 15+ days my limit remains ₹1 with no proper resolution. You can dispatch a Soundbox to my address, but you cannot resolve the basic issue preventing me from accepting payments?

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 11 minutes ago

  Hey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud

• 
  Guru_K (@GuruyuganK) reported 12 minutes ago

  Building Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture

• 
  Ayush💥 (@_ayushilicious) reported 13 minutes ago

  Hi @PaytmCheckin , I booked a flight today and made a minor mistake in the name. One letter is mismatches , I want to make the correction at the earliest. Unable to reach your support team via chat / call. Please help @Paytmcare

• 
  Vinod Radheshyam Singh (@VinodRadheshyam) reported 19 minutes ago

  @Paytmcare Hopeless paytm service My self unable 2 login desktop cheating 2 Customers

• 
  rajan ahuja (@rajanahuja9) reported 22 minutes ago

  @RamMNK @paytm @paytmcare Really mentall harssament by paytm team for not procesing of refund. Airline team confirmed they will process the refund but paytm team not ready. Sir, please help on this my Paytm Booking ID : 27345517995

• 
  Manik Nayyar🇮🇳 (@maniknayyar1) reported 24 minutes ago

  🚨IMP! Pls don't book train tickets from @Paytm as the app debits linked accounts without even entering a UPI PIN. I was just checking train ticket on paytm app and it asked me to login to IRCTC, which I didn't but my account was debited without login & UPI PIN @Paytmcare

• 
  CodeWithSam (@samm_x77) reported 29 minutes ago

  @Paytm @SarvamAI @Hack_Culture Users can paste a suspicious message, and AI detects scam signals, explains the risk, and suggests what to do next — with multilingual voice support using Sarvam AI. 🇮🇳

• 
  Jai BOB (@MB_One8) reported 31 minutes ago

  @Paytmcare Is any help I'm get? R u gng to compensate for the very very bad experience caused by u r app? @Paytmcare

• 
  Hemant Rajbhar (@HR8528) reported 31 minutes ago

  @Paytm At worst, if Paytm integrates with the cloud, Paytm will say Claude Paytm Payment Gateway charges payment-gateway charges Hosting/server cost ↓ Cloud MCP Connector Paytm Payment Gateway Authentication + Permissions Verification Payment Data Cloud Later Paytm will charge you.

• 
  Harshu✨ (@HarshwardhanOP) reported 32 minutes ago

  Hey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap

• 
  Ayanjit Chattopadhyay (@ayangooner) reported 32 minutes ago

  @Paytmcare How ridiculous is your service?Trying since one week to get the tickets cancelled and no help.Also why have you replaced your whole customer care to automated bots?

• 
  Giri Sai (@noxiousgiri) reported 32 minutes ago

  @Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket

• 
  Kamal Jain (@Kamaljain9351) reported 39 minutes ago

  @PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem

• 
  Rebel (@TheRebelRain) reported 43 minutes ago

  @PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank

• 
  Vispy Ichhaporia (@vispyi) reported 46 minutes ago

  What a useless company @Paytm is. Their @Paytmcare customer support is worst. Will take all the details and won’t respond till 36 hours. Bhai company band kardo agar chala nahi sakte to.

• 
  Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported 47 minutes ago

  @PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.

• 
  CJ (@acjose93) reported 47 minutes ago

  @Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter

• 
  Virinder K Kandhari (@kandharivk) reported 48 minutes ago

  Hi @Paytmcare @Paytm It’s been a week since I am unable to access my UPI on PayTM app and despite chasing your customer care, no resolution has been provided. Can you please arrange a call based assistance for a senior citizen like me? Please help!!!! Complaint no 200012492254

• 
  prafullilani (@prafullilani123) reported 53 minutes ago

  @Paytm @Paytmcare I have yet not recieved any response from u guys apart from 'pls share your numbr'. Kindly dont do anything till I make a video viral on Insta of providing poor service and looting people of hard earned money, and it gets circulated on whole social media #Shame!

• 
  Divyam (@DivyamMittal5) reported 54 minutes ago

  @flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW!

• 
  Surjeet Singh (@asksurjeet) reported 57 minutes ago

  @Paytmcare 1/3 Thank you for the update, @Paytmcare.
Appreciate you reviewing the device verification issue on priority. Please keep me posted as soon as there’s any progress.

• 
  Shubh (@shubhagrawal205) reported 57 minutes ago

  @PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)

• 
  Gautam Bhatia (@1gautambhatia) reported 58 minutes ago

  @Paytm I am not been able to log into my account as it shows app not supported,I have recently switched my phone .Help on priority

• 
  Surjeet Singh (@asksurjeet) reported 1 hour ago

  1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue

• 
  Shrishti Rai (@ShrishtiRaii) reported 1 hour ago

  @Paytmcare It’s been almost 10 days now. Please connect me with one of your customer support executives. You have a terrible chat support. @Paytm @Paytmcare