Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/24/2026 15:40

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • NareshEga3 Naresh Ega (@NareshEga3) reported

    @Paytm @vijayshekhar multiple complaints raised for fraud transaction happened on 28th Aug 2022, from my paytm postpaid wallet, no one even bothered to address the issue, tickets are been closed without even addressed and asking us to pay the outstanding, such a poor service desk

  • arindam_roy_7 ROY (@arindam_roy_7) reported

    @Paytmcare @Paytm How do I remove a saved Electricity Bill from my Account ? Pls help me out

  • Akashdash2000 Akash Dash🏏🏏🏏 (@Akashdash2000) reported

    I am unable to send money in the app. It shows sim verification. Then it shows we couldn't found sim card in your phone. How can i solve this problem @Paytmcare

  • Rahulse93417177 Rahul sehrawat (@Rahulse93417177) reported

    @vijayshekhar @Paytmcare @elonmusk Sir we are requesting you please block the all Paytm fake accounts please...

  • ChhajerChetna chetna chhajer (@ChhajerChetna) reported

    @paytmbankcare @PaytmBank @Paytm I had transfered amount of rs 5000 to wrong account yesterday and i had immediately raised a complaint via customer executive but no response is received till now Kindly reverse my amount

  • kjkaushik KAUSHIK (@kjkaushik) reported

    @vijayshekhar @Paytmcare But why do you extort customer in the name of postpay

  • nanu_1223 Ns (@nanu_1223) reported

    @Paytmcare Unable to change mailing address after many failed attempts,numerous calls to cust care and infinite loop in customer support in app..Absolutely pathetic.

  • Jahangi64583250 Jahangir Alam (@Jahangi64583250) reported

    @imVaseemAhmed @Paytmcare @paytmbankcare Sir my csc id not verify. Please help me. refarence no-2891419583458387 TEC carti No.TEC2652808104 Name-jahangir Alam District -uttar dinajpur Ps-itahar Vill+po-radhanagar Mob-7908266348 Pin-733128 My district dm not response

  • siluyster siluyster arberto (@siluyster) reported

    @ahtisham_riyaz @Paytm That’s pathetic mate,People being a victim of such mischievous scheme.Also a victim too,lost $2,461.Had several attempts for a recovery myself failed and the contact support team did nothing,got referred @wisdom_eth helped me with the recovery. A guru at solving problems

  • Deep_5985 Deepak (@Deep_5985) reported

    @Paytmcare hey Paytm plzz activate my Paytm postpaid I applied 3 months before I hope Paytm reply me and solve my problem

  • PiyushMonga3111 Piyush Monga (@PiyushMonga3111) reported

    avoid poor service app @Paytm @Paytmcare

  • jnu92 Md Isha @🇮🇳❤️ (@jnu92) reported

    @Paytm atleast allow us on ur application to write message from our end,u hv automated just few things which is not allowing u to write our issue,may our issue could be insight for u.btw ur customer support is hell,our u r making fool to ur customerz.

  • sumeet_srj $um331 (@sumeet_srj) reported

    @Paytmcare Checked and problem not resolved. I was asked to do payment via UPI or netbanking. Whereas I want to pay via paytm credit card to get benefit of cashback.

  • neelsavla92 Neel Savla (@neelsavla92) reported

    @vijayshekhar @Paytmcare (2 of 2) Something doesn't add up. I tried contacting your customer care services but no 1 picks up. @vijayshekhar please ask someone from your management team to look into this matter. Seems like those executives are in no mood to return my money because they keep ignoring me.

  • Inayat093 Inayat_✿ (@Inayat093) reported

    @vijayshekhar @Paytmcare Dear @elonmusk sir could you please block the all fake Paytm accounts? Please pay some attention on such issues 🙏

  • nash_equilbrium Baby Axelrod (@nash_equilbrium) reported

    @Qwikcilver A total of 4 flipkart giftcards issued by Qwikcilver worth Rs 10000 each (total Rs 40k) were bought via fraudulent means through my @Paytm account. Requesting help me in reverting the transactions. I can see the Gift card numbers and pin in my Paytm @flipkartsupport

  • jnu92 Md Isha @🇮🇳❤️ (@jnu92) reported

    @Paytm atleast allow us to write our issue on your application from our end,u hv automated just few things which is just repeating and not allowing us to write our issues,may our issue could be your insights.btw ur customer support is hell,and u r making fool to ur customers.

  • GaneshB93099669 Ganesh B M (@GaneshB93099669) reported

    @Paytm@ @Paytmcare plz I'm doing sim verify but failed try again and again not slove plz solve problems soon number is not verify to send money

  • jnu92 Md Isha @🇮🇳❤️ (@jnu92) reported

    @Paytm this fraud company doesn't have a single customer support number which can connect to their help center,they hv chat system on their application even they r not there to help, trying to connect with them since last 3 days but they r making fool with click this and that.

  • arjunkumar009 arjun (@arjunkumar009) reported

    @vijayshekhar @Paytmcare @elonmusk should take care of this issue

  • amitmeen Amit Srivastava (@amitmeen) reported

    @Paytmcare team I have issue I make payment on 26 nov 22 300 rs which faild but not received in wallet yet

  • lisus_luca Luca lisus (@lisus_luca) reported

    @Paytm Soory to say but your screenshot attachment section is not working and as by talking to your customer care support i am now satisfied you people not want to give my cashback. I feel so said that how you cheat me, a customer who have believe in you from past 7 years.

  • himanshu071119 Himanshu aggarwal (@himanshu071119) reported

    Hi @Paytmcare your soundbox is down for the last 2-3 weeks and you guys don’t answer your helpline/e-mails. I had sent multiple emails but i got no response from you guys. Pathetic service. @vijayshekhar

  • riazshiekh20 Riaz Shiekh (@riazshiekh20) reported

    @Paytm hi paytm, i mailed many time but you don't respond me. My concerned is my paytm is not working. When i open paytm and enter number then displayed msg is that your IP is blocked. This time i am on international trip so i have been in difficulty to send money to other acc.

  • Siddarthahlawa3 Siddarthahlawat (@Siddarthahlawa3) reported

    @Paytm dear Paytm please block my paytm postpaid urgent I don't want to use this my number is 7500181918

  • ibmtian बाबा चमत्कार (@ibmtian) reported

    @Paytm such a poor customer care support you have.. facing payment issue for payment Gateway from long time no response… I think it’s time to move out….

  • neelsavla92 Neel Savla (@neelsavla92) reported

    @vijayshekhar @Paytmcare After closure of my fast-tag account with paytm, I haven't received my security deposit and my remaining wallet balance amount. I have raised this matter since around 25th of October. @Paytmcare stopped calling me for this specific issue and said i have zero balance. (1 of 2)

  • LAKHVEE72746903 LAKHVEER SINGH (@LAKHVEE72746903) reported

    @Paytm @Paytmcare why my problem are not solve ?

  • corporatepost corporate post (@corporatepost) reported

    @HPGasIndia @Paytm @Paytmcare pathethic service of your company. Hp cylinder ordered two days before through paytm but still not delivered. Agency narayniya hp gas agency not delivering on time. Place jaipur consumer number 113999. #hpgas #hpgasindia

  • Akashdash2000 Akash Dash🏏🏏🏏 (@Akashdash2000) reported

    I am not able to do anything in paytm application. It shows sim verification then it shows we couldn't find any sim card in your phone. How can I solve the problem @Paytmcare @Paytm