Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/16/2026 17:35

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • DeepiJangu sahadev prajapati (@DeepiJangu) reported

    between the trader and me and I am very upset. I want to request paytm to help me in this matter and help me to get my money back. It has never happened to me before that my ₹ 40000 has drowned like this. Trader is a big fraud and he works illegally @Paytmcare @Paytm

  • rasafi24365 Lokendra Kumar (@rasafi24365) reported

    @Paytmcare can you please solve my issue and check your dms ??

  • TraderBappaLife Bappa On Way To Make Life changing money (@TraderBappaLife) reported

    @Paytmcare it has been almost 3 days but I could not get any help from paytm team about unblocking my payment banks or paytm account my reference ID IS 3187773559 I request you take an look & help me as fast as possible! I have sent lot of dms but it's disgusting now

  • akshansh301 Akshansh chaurasia (@akshansh301) reported

    There is a technical issue on payment page while purchasing an gift voucher please help @Paytm @Paytmcare @PaytmMall

  • i_amnaveen Naveen Tripathi (@i_amnaveen) reported

    I am completely devastated and hurt by service provided by @Paytm bank& their service & cursing myself to have opened A/C in this bank. My money is stuck in @Paytm bank from more than 10 days but they don't even care to call you back or even reply to our queries. #CloseThePaytm

  • thelegendarjun Arjun Arya (@thelegendarjun) reported

    @PaytmBank @Paytm @Paytmcare you really have very worse service and customer support.

  • haardik_sharrma Hardik Sharma (@haardik_sharrma) reported

    @Paytmcare my account is blocked kindly help meee what is this pathetic service of you

  • Muthunagappan4 Muthunagappan (@Muthunagappan4) reported

    @flipkartsupport @Paytmcare doesn't seem to bother I have raised issue with them on 11th June itself still they are working on it. What do you want me to do now ? Wait forever?

  • Muthunagappan4 Muthunagappan (@Muthunagappan4) reported

    @flipkartsupport @Paytmcare Please let me know if you cannot handle this, I will request National consumer helpline to help me with the same.

  • saheb_sethi Pavneet Sethi (@saheb_sethi) reported

    @AppleSupport @KotakBankLtd @Paytm I had attempted to add money via upi in my apple account. ₹900 from kotak bank (via-paytm app) and ₹100 from paytm’s payment bank. Both the transaction were successful but the money didn’t show up in my apple account. Please resolve the issue.

  • Imbhagyesh Imbhagyesh (@Imbhagyesh) reported

    @Paytmcare @Paytm @PaytmMoney is there any who will resolve my issue Not received any response from your side

  • TraderBappaLife Bappa On Way To Make Life changing money (@TraderBappaLife) reported

    Hey @Paytm @Paytmcare @PaytmBank can I get reply in dm my paytm has been freezed and payment bank is not working this is very bad I am not getting reply

  • ArpChow Arpan (@ArpChow) reported

    @Paytmcare I have been following up on a ticket seeking help in downloading a statement till date starting 2018 from paytm for one of the accounts for which I believe the wallet balance is incorrect.. inspite of several requests neither have I received the statement nor any..1/3

  • SumitPundhir Sumit Pundhir (@SumitPundhir) reported

    @Paytm @Paytmcare @PaytmMoney Help me in closing my paytm postpaid account. As per policy there shouldn't be aby charge but you still charged me "conv fee" and that's a breach of trust so please take the pending amount and cancel it forever Act Fast

  • NayeemH58994104 Nayeem Hussain (@NayeemH58994104) reported

    @Paytmcare i shared my issue yesterday with Paytm care but nobody is responding just they’re saying DM that they will resolve

  • balapc05 Balasundaram P C (@balapc05) reported

    @Paytmcare @Paytm when the loan was not paid on time you can charge it but when the loan has been repaid why there is no proper support on releasing my extra payment. Hope you pay with interest? Almost waiting for 2 months to get the solution

  • shubir Dr. S W (@shubir) reported

    @BCCI @Paytm Always get a turning track when team is down n out...old strategy same result

  • simply_abhay Abhay Abhay (@simply_abhay) reported

    @Paytm @Paytmcare @vijayshekhar your response to my tweet is a clear example of your superior customer service. Please improve your customer support and with your product you need atleast 1000 people in customer support 🙏

  • rsd__________ X⊍RAJ (@rsd__________) reported

    The money in my wallet is stuck and am not able to use the money that I have in my account @Paytmcare . And your KYC option isn't even working ? @Paytm needs to correct this .

  • im_madhurakavi Madhurakavi (@im_madhurakavi) reported

    @Paytm @Paytmcare Myntra Order #ceb9ddb2-5d7c-46b8-85b9 I am a regular user of the paytm app. I was shopping on @myntra and I was supposed to receive 150 cashback for the transaction i made for which i haven't. Reached out to chat but it directed me to the myntra app Kindly help

  • Srikant32670683 Srikanth Reddy Battu (@Srikant32670683) reported

    @Paytmcare Can you reply me regarding the status of my problem its almost 2 days completed from the timeyou collected details regarding the issue.

  • haardik_sharrma Hardik Sharma (@haardik_sharrma) reported

    @Paytmcare worst customer service #fraud

  • ViJayFiveFive Vi Jay (@ViJayFiveFive) reported

    @PradeepKothako2 @Paytmcare @PaytmCybercell I am facing same issue taking folloup since a week, no result. They are just passing time that's it.

  • kheda_radhe RK (@kheda_radhe) reported

    @Paytmcare I thought you would help for such genuine case ?

  • Neelam50088283 Neelam (@Neelam50088283) reported

    @Rishi92900994 @Paytmcare The Paytm is a big chor company, it denies it's own offer, when customer highlights the matter it goes into silence mode. Paytm doing fraud @jagograhakjago

  • haardik_sharrma Hardik Sharma (@haardik_sharrma) reported

    @Paytmcare @PaytmBusiness @Paytm u guys are torchuring me mentally definitely gonna take some legal action if this issue wont resolve now

  • AayushRajGiri2 Aayush Raj Giri (@AayushRajGiri2) reported

    @paytmbankcare @Paytmcare What scam you are doing? Not replying Not solving my problem. My Account Has Been Blocked Without Any Reason. What is the reason?? How can I unblocked it? After several tweets and messagees, you are stil not giving response #paytm_mat_karo

  • chandansikder42 chandan sikder (@chandansikder42) reported

    @Paytmcare I have an account on 6295757836 this number but I am unable to link with my Paytm app please help me with that..

  • Saurabh70945 Saurabh Gourisaria (@Saurabh70945) reported

    @Paytm @Paytmcare Hi Team, Not able to credit my wallet as it has been freezed for KYC purposes. Shared details in DM. Kindly resolve the issue.

  • Shibaa15972 Mayank Jain (@Shibaa15972) reported

    @piy0901 @Paytm They will be as is if they start resolving the customer issues the company may get into losses