Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 7 days ago |
|
Chhindwāra
|
Mobile App | 14 days ago |
|
Jaipur
|
Mobile App | 17 days ago |
|
New Delhi
|
Mobile App | 22 days ago |
|
Yamunānagar
|
Website | 24 days ago |
|
Mumbai
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Lavanya A. (@happybychoicee) reported@Paytmcare Now it has been 4 days now still no resolution despite sharing all the required details @Paytm please help?!
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Anurag Mishra (@anureyan) reported@Paytmcare Hi @Paytmcare I am unable to access my account since 17 May and raised a complaint through @X It's been 6 days and no one reached out to me nor the problem is sorted. Unfortunately there is no way to reach customer care. What should I do now.
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare As a booking platform, Paytm also holds responsibility for customer safety and service accountability. The negligence and lack of response from both Bharathi Travels and Paytm are unacceptable.
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RD (@Deb7rudra) reported@Paytm why the hell did you block my number to access my paytm account? Is this some kind of joke? I want my number unblocked so that I can access my paytm account NOW
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Shabbir Akhtar (@ShabbirAkhtar06) reported@Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.
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Abhinav shukla (@iam_av9) reported@MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.
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Mustafa Ali (@Mustafa_ali_000) reported@Paytmcare Paytm’s “Bus Booking Assurance” feels like a scam when a customer is abandoned after payment. Paid extra expecting reliability but no meaningful support instead. Stop selling “assurance” if you can’t honor it. Worst travel booking experience I’ve had. @Paytm
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Amit (@AMG_tweets) reported@Paytmcare @vijayshekhar firstly nothing on the app redirects to a contact number. We have to resort to social media to reach out for asking supporting in making payments. Please help or let me know otherwise so I can migrate my UPI other accounts to another
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Srini (@Kuppusrini) reported@Paytmcare Hi. After reinstalling the App, during login I get a caution as Account Blocked. I have already given details through DM. Pl resolve.
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Yagnesh 🇮🇳 (@yagnesh83) reported@Paytm I am in need of assistance. Please provide your support.
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Abhinav Saxena (@Abhinav_Saxena9) reported@PaytmCare @IntrCity Boarding 11:35 PM, Delhi→Dehradun (PNR IC244992777646). Zero proactive comms. No driver number, no vehicle details, no SMS. Bus 1+hr late. Female passenger stranded with me past midnight at Sec 62 Noida. This is the #FemaleFriendly service you advertise?
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vivek verma (@vivi7275) reportedVery disappointed with @PaytmBusiness Business. A payment collected on 19 May 2026 was supposed to be settled on 20 May, but the amount is still not credited to my bank account. Support is giving no proper resolution. Stopping Paytm payments until this is resolved. @Paytmcare
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RD (@Deb7rudra) reported@Paytmcare You piece of **** why is it under review? Even after completing all the KYC, without any reason or notice you put it under review. I'll be reporting this RBI ombudsman coz my financial details are linked with the account
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ankur sandhu (@kryfor) reported@Paytmcare @PaytmBank Unable to access my Paytm Payments Bank balance. Registered number is not being recognized even though it was working earlier. Already emailed Grievance Officer and Nodal Officer but no response yet. Please resolve this urgently.
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சர்மா இராமசாமி (@Itz_rsharma) reportedDear @DashReels, @Paytmcare and @NPCI_NPCI, I had already cancelled the AutoPay/subscription mandate for DashReels, but ₹399 has still been auto-debited from my bank account without my consent. This is an unauthorized recurring transaction. Kindly investigate this issue, process
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Mr Sure (@Rajeevsure84522) reportedMy tenant outlet s paytm sound box is not functional since past 15 days. @Paytmcare Poor service @vijayshekhar
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Yash 🇮🇳 (@imyashw) reported@Paytmcare hey there I booked a wrong flight accidently and have been told to connect with paytm team by the indgo support team to get a refund. Its been less than 1 hour since it was booked. Please help me!! PNR - YDTIGN I have raised a ticket as well - 200011790134
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𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reportedWorst Service provider company @Paytm and @JioCare
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Lavanya A. (@happybychoicee) reported@Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!
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Foger Rederer (@RubberBullet2) reported@Paytmcare Help me too. I'm struggling here like many others with no access to my account.
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Pushpendra (@ojasgabbar20) reported@BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.
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Foger Rederer (@RubberBullet2) reported@Paytmcare my bank account has been debited with an amount that I can't trace because I can't login to Paytm. What's going on??
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare It feels like there is no dedicated team available to properly listen to customer issues and resolve them. I request you to please review my case seriously and provide a proper resolution as soon as possible.
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Ateesh Kumar Bhardwaj (@BhardwajAteesh) reported2 months I’ve been trying to deactivate my Paytm Soundbox afterclosing mybusiness. Raised 20+ tickets, multiple follow-ups, and even field visit yet no resolution. Extremely disappointing customer support experience.Sharing this in hopes of getti@vijayshekhar @Paytm @Paytmcare
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Sneha Gupta (@snehagupta_in) reported@paytmbankcare Kindly guide me how can I get my FD because I have an urgent requirement. And due to the breaking facility only I have done FD through @Paytm app. Hope you will not break my trust which I kept when other told not to do. And why app is not working.
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Nilavarasan V (@nilavarasan_v) reportedHi @Paytmcare @PaytmTravelCare @Paytm, Please give me a resolution it has been more than 3 days after raising the issue in X and more than 8 days from raising a complaint over email. If I don't receive the resolution I will lodge a complaint in the National Consumer Forum.
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Varija (@Crystal_Volcano) reported@Paytmcare @Paytm My account has been showing “Your account is under review” for over 3–5 working days now. I still can’t access it. Please review my account and restore access ASAP. There is no helpline number I can contact ! Terrible experience !
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𝙎𝙖𝙠𝙩𝙝𝙞🥀 (@ridersakthii) reported@saurabh_tatu @Paytmcare Same problem 😪
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Sudhir Deshmukh (@SudhirDesh1970) reported@Paytm is again down it seems This is what happens when you have a leader like @vijayshekhar From being a pioneer to being a sideline player......
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Seven Sister (@SevenSisterIND) reported@Paytmcare People are not responsible for your system That's your problem people book as per your sale price whether it was correct or wrong does not matter. people trust you and book it and you can't cancel a passenger ticket without consent and you didn't refund money so you are FRAUD