Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 2 days ago |
|
Kolkata
|
Login | 4 days ago |
|
Varanasi
|
Login | 6 days ago |
|
Dehra Dūn
|
Login | 6 days ago |
|
Delhi
|
Mobile App | 8 days ago |
|
Kolkata
|
Mobile App | 15 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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PANKAJ KUMAR (@PANKAJY84641411) reported@Paytm @PaytmCare @PaytmBusiness Merchant ID tJQYSr83171549395643 Registered Mobile 9798279825 Fraudulent deduction of ₹1927 done on 02/07/2026 for a Soundbox that I NEVER received. Customer care is closing my tickets daily without refunding. Fake promises! Resolve this immedia
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Morningstar (@makrohet) reported@Paytm @Paytmcare I am trying to set up my Paytm money account, the process is getting stopped half way. I have been trying to reach you through app, but it's unresponsive. I have got the rewards of zero brokerage till sept 30, but not able to open my account.Kindly help
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The notorious banker (@kishus456) reported@Paytmcare I could have booked 20 tickets in this much time using other service providers.. What a shame @Paytm
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Giri Sai (@noxiousgiri) reportedFirstly @Paytm has miss sold the product. In the name of gift card u guys sold me promo code. There is no proper response for that issue. Now u guys conveniently changed the validity period? Is this the right way of doing business? Also u have a pathetic customer support.(2/n)
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Satyajeet Sahu (@Satyaje72890300) reported@Paytmcare Dear Ria, Please let me know how much time you will need to verify and settle a refund transaction from your end, and why a customer will wait for so long to get his money refunded. Kindly revert the amount otherwise I will be forced to take some legal action
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_KARMA_ (@karma_01_) reported@Paytmcare complaint remains unresolved. Your recovery agents continue contacting my relatives, causing mental harassment and violating my privacy. I expect @Paytmcare to stop these third party calls immediately and address this issue without further delayPlease respond publicly #Harassment
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bhawna (@bhawna2212) reported@Paytmcare What's the point.. I am still facing problem .. you are not able to resolve it ..it's been more than 20 days...@Paytm
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Akshay R. (@akshayrochani) reported@Paytmcare It has been more than 13+ Hours Still no response from your team. Is this type of support you provide @Paytmcare
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Ayush Agrawal (@sumitagrawal729) reportedHi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help
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Mohit Choudhary (@i_mohit6) reported@Paytmcare But my another iphone 8plus and iphone x runing paytm smoothly why do i have issue with my iphone xr
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Yola (@yo_lak) reportedPayTm is really good in the cases where the internet connection is too slow. Never fails. @Paytm
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sagarmoy (@sagarmoy22) reported@Paytmcare why reaching support is so hard for Paytm business?
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Abhinav Singh (@Abhinav829944) reported@Paytmcare What bullshit your AI is, useless, 3rd Class. My ticket are not confirmed, chart is prepared. Still I am not seeing any refund or Alternative Travel Plan 3x refund. What is this scam?? Help me, It’s urgent. It’s about travel.
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. (@Shah_45_) reportedGot a voucher from @Paytm of @bigbasket_com but it isn't working Please look into this matter
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Hafijur Rahman (@Sakinakhatun09) reportedHello Paytm Support, I want to permanently close and delete my Paytm Business merchant account. I no longer wish to use this account. Please deactivate my merchant QR code and complete the permanent closure. Registered Mobile Number: 6001460763 Merchant NameHafijur Rahman @Paytm
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🍂 xajA⁷ (@jkqsev) reported@Paytm fix your app or whatever, it won't let me login since yesterday. I have work to do.
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Karthik Malyala (@malyalakarthik9) reported@Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?
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Sk Sen (@ShivendrSen) reported@Paytmcare How many days paytm take to resolve my problem?
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare U do whatever you want I don’t have any issues please refund the Amount. Vijay Shekhar is not paying me Interest for same. Kindly refund my amount Else today is last warning I will raise case in court for same.
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i mantesh yadav 🇮🇳 (@yadavmantesh01) reported@Paytmcare Thank you for the update. It's been 5 days already. Kindly coordinate with Airtel Payments Bank and resolve this issue at the earliest. I request a final resolution today. @Paytm @Paytmcare
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Ataul (@Ataul489) reported@Paytmcare How much time it will take to resolve the issue, Tomorrow is the last day of coupan.@Paytmcare @Paytm is it scam you are doing?
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Rajat Sahu (@rajato_sahu) reportedI have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness
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SISU (@EG0KILL3R) reported@Paytmcare Said to help me asap and not evening replying?
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M Mansoor (@MansoorNellore) reported@Paytmcare As the transactions has been already processed from your account to beneficiary, we will be unable to cancel the same. Request you to contact the merchant for further assistance. Sincerely, Ayonijaa Kalyan Customer Service Associate Team ICICI Bank
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Wrangler#@69 (@satwik16357) reported@Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits
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Mohd Samsuddin (@Samsud_) reported@Paytmcare @Paytm even when customer care called the moment I said I wanted to deactivate the Soundbox the call was disconnected. Another representative called back I explained everything again and I was told the issue was resolved but nothing was actually done I'm still being charged every month
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Suresh Desai (@sureshdesaiiii) reportedPlease anyone dont use paytm they are fraud no1 they are not helping me my account debited rs 3000/- but not completed transaction it is showing pending from yesterday morning no support from @Paytm @Paytmcare help me guys
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Reddy (@iam_Rah12627) reported@Paytmcare the flight ticket is cancelled on medical emergency and you took all the deducted amount and didn't even refunded back what a pathetic support
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Reddy (@iam_Rah12627) reported@Paytmcare I have already dm you the chat with the airline but you guys didn't even reply after checking and didn't bother to solve the issue at the earliest, pathetic support..
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Abu Qumar (@QumarShaikh) reported@Paytmcare If the merchant received the payment, share a settlement/transaction ID or proof I can show them. Why should the customer keep running between Paytm, the bank & merchant? I paid via Paytm—please coordinate with your merchant and resolve it. Ref: 619609903653