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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Agra Mobile App 9 days ago
Chhindwāra Mobile App 15 days ago
Jaipur Mobile App 18 days ago
New Delhi Mobile App 23 days ago
Yamunānagar Website 25 days ago
Mumbai Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.

  • VaibhavSha93481
    Vaibhav Sharma (@VaibhavSha93481) reported

    It has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing

  • sanatan1011
    Nitesh tiwari (@sanatan1011) reported

    Dear @Paytmcare I am unable to access my Paytm account since last week due to “Access Denied” issue. My wallet balance is also stuck, and despite multiple emails, I haven’t received any response yet. Please resolve this issue urgently. This is causing serious inconvenience.

  • kchaudhary583
    Kunal Chaudhary (@kchaudhary583) reported

    @Paytmcare @PaytmCheckin My ticket Id 200011682166 raised on paytm help is still pending and no refund or cancellation has been placed. Kindly cancel the tickets as @airindia with PNR 9K36IK has cancelled my flight return journey

  • themusicaldude
    Prateek Bajpai (@themusicaldude) reported

    @Paytmcare @Paytm How IDIOT is your support team that they are taking forever to simply unblock my registered Paytm number? First you blocked my number without any communication or reasoning went not you're not even replying to me😡 It's been more than 72 hours.. NO RESPONSE

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

  • narutoversetobi
    Narutoversetobi (@narutoversetobi) reported

    @Paytmcare you guys have the worst chat support ever... 1 reply in a day?

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.

  • MazHaque2
    Maz Haque (@MazHaque2) reported

    @Paytm @Paytmcare @PaytmBank need to get a cancelled cheque from my paytm app but not able to. Please help with the procedure.

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @PriyankkaChand @Paytmcare They have no clue about it. Been facing the same issue since May 17th and still can't get in.

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare Help me too. I'm struggling here like many others with no access to my account.

  • _Angryfilmmaker
    Karankashyap (@_Angryfilmmaker) reported

    @Razorpay , @gocashfree Payments, and @Paytm are three payment gateways that seem to have no understanding of their own compliance requirements or the laws they claim to follow. They ask creators and businesses for certificates and licenses that literally do not exist. In my case, they requested documents that aren't relevant to my business model. I even showed them websites and apps, including adult content platforms, that already have their payment gateways activated, despite having no visible refund policy, no proper registered address, and missing several basic compliance elements. Yet for genuine creators and startups, they create unnecessary hurdles by demanding imaginary documents like Digital License or Copyright License Certificates, certificates that do not officially exist anywhere in the world in the way they describe them. The real issue is that people sitting in decision-making positions often have very little understanding of digital businesses, content licensing, or creator ecosystems. I am already using another payment gateway successfully, but my experience with these platforms has been extremely disappointing and frustrating. #paymentgateways #indialaw trying to attach a video in the comments section. I am not going to let this issue go quietly.

  • kasnia_Ajay30
    Ajay Kumar (@kasnia_Ajay30) reported

    @Paytmcare Is it your service? Worst mistake that for booking a air ticket I used Paytm. For just one GST invoice, how may times I have to raise a help ticket...@PaytmCheckin @vijayshekhar

  • kingujjwall
    𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reported

    Worst Service provider company @Paytm and @JioCare

  • SurajMakwana7
    Suraj (@SurajMakwana7) reported

    @Paytm As per offer on paytm application i am eligible for cash voucher but not received voucher since last 3-5 days . Raised query but did not get satisfactory response. Also not able to find customer complaint email id of paytm. Ticket 200011707947

  • xavierprabhu
    Xavier PRabhu (@xavierprabhu) reported

    @Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..

  • MAKARDHWAJ
    Makar 🐋 (@MAKARDHWAJ) reported

    Dear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.

  • Raghav_545
    Raghav sharma (@Raghav_545) reported

    @Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.

  • praffqrbj
    praff (@praffqrbj) reported

    @Paytmcare I switched my phones, and since then my UPI Lite is not working, I already raised a complained ticket in the help and support section , but no help. My money is stuck there and I cannot use it Ticket - 200011627484

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm

  • SatyabrataRay15
    Satyabrata Ray (@SatyabrataRay15) reported

    @Paytm My Paytm account bearing mobile no 7008217083 still shows account access denied due to mobile no blocked for the past 8 days.I tried to contact Paytm and @Paytmcare and told that it will be resolved in 3-5 days but still not solved.Kindly solve the issue quickly.

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare iPhone 15, iOS 26.5 (23F77), PayTm v10.80.0 The App just closes just like that, i tried updating app and its same while teying to go to help & support to write support or trying to make payment. Less than min it will close.

  • anutechie3
    @Anu (@anutechie3) reported

    @Paytmcare @Paytmcare how long will u take to fix a issue... I am not able to delete my bank account.. whats wrong with your app... Nor able to do any transaction...

  • RajpawanT
    Raj (@RajpawanT) reported

    @Paytmcare every time I got notification from paytm postpaid is start but every time rejected poor service

  • ANANDRAJVISHAL
    ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported

    @Paytm can I request to help out

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare Hi Prashanth The app is getting closed every time, IOS updated, App updated still same problem

  • anushreethatte
    Anushree Thatte (@anushreethatte) reported

    @Paytmcare @Paytm you think you can extort customers with free air ticket cancellation policy and then ghost them with no number to contact you when their refund is delayed? Your AI assistant is ****. I have no way to ensure refund. You guys need to be shut.

  • ShadabNiazi7
    Shadab Niazi (@ShadabNiazi7) reported

    @Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.