Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 18 hours ago |
|
Chhindwāra
|
Mobile App | 7 days ago |
|
Jaipur
|
Mobile App | 11 days ago |
|
New Delhi
|
Mobile App | 16 days ago |
|
Yamunānagar
|
Website | 18 days ago |
|
Mumbai
|
Website | 24 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Foger Rederer (@RubberBullet2) reported@PriyankkaChand @Paytmcare They have no clue about it. Been facing the same issue since May 17th and still can't get in.
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Paytm Care (@Paytmcare) reported@BhabaniRath2000 @Paytm @RBIsays Hi Bhabani, I’m Jatin. The error appears to be occurring due to transaction limits set by your bank on the debit card. To help resolve this, we’ve already reached out to our lending partner for an alternate payment option and are currently awaiting the required details. Don’t worry - I’m actively following up on this for you and will keep you updated as soon as we receive a response. 💙
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Corporate Monk (@Psoni017) reportedHello @Paytm @Paytmcare I'm unable to reach customer support via Application and othe method, I'm trying to connect regarding ticket# 200011651053 your paytm assistant is not letting me pass to connect with human support. Please look into it and help me with the ongoing issue.
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kunal bakshi (@kunal9489) reported@Paytmcare Error message reflecting
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Sneh Dwivedi (@sneh_2208) reported@Paytmcare We are still facing same issue . What is this .If you have detect mony from bank .And not showing in Paytm Lite .It is your fault . We are struggling before 3 days
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Sheik Sabi (@Sheiksabiofical) reported@Paytm Respected Sir/Madam, I am unable to view my CIBIL score in your Paytm app. I have been trying continuously for the past one month, but it is still not showing. Even after refreshing the CIBIL score section multiple times, the issue remains unresolved.
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Sudip Surve (@SudipSurve) reported@Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working
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Prasanth SP (@Prasanth_beast) reportedCustomers are being told funds are safe while there is literally NO reliable way to verify or access holdings through the app. This is not just a technical glitch anymore. This is a complete breakdown of customer access and transparency @Paytm @PaytmBank @RBI
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Foger Rederer (@RubberBullet2) reported@Paytmcare Help me too. I'm struggling here like many others with no access to my account.
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Kautilya (@phsenag) reported@Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw
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AMAN K KASHYAP (@akdominator) reported@Paytmcare please help
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Anurag Mishra (@anureyan) reported@Paytmcare @X The access to customer care is only allowed through the app. Once I can't access the app how do I raise a complaint.?
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Dhanush (@Dhanush15194029) reported@Paytmcare my Paytm account has access denied please help me
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Vaibhav Sharma (@VaibhavSha93481) reportedMy Paytm account suddenly got logged out and now it says “your mobile number has been blocked.” My bank account and UPI work on other apps. I also have ₹1700 stuck in UPI Lite. I cannot even access support because login is required. Please help escalate this issue.@Paytmcare
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Sudhir Deshmukh (@SudhirDesh1970) reported@Paytm is again down it seems This is what happens when you have a leader like @vijayshekhar From being a pioneer to being a sideline player......
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malaya pandey (@malayapandey) reported@Paytm Hi Team, My sister has booked a flight on 6th April from your app for 11th April, which is the JRG to HYD Route. But due to some issue from the airline's side, the flight has been canceled, and the refund is also processed by their side.
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Pushpendra (@ojasgabbar20) reported@BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.
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IndusInd Bank (@MyIndusIndBank) reported@ranjit91025 @Paytm @Paytmcare We request you to kindly coordinate with the PAYTM Bank customer service for further assistance.
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prem yadav (@yprem084) reported@Paytmcare @Aayush0688 Please help Paytm 885012752
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Vinayak Naik (@vinayaksn) reported@Paytmcare Your Android app crashes saying there is malicious app on the phone. I don't have any malicious app on my phone. I cannot submit a ticket since the app is crashing. Please tell your developers to fix the issue.
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Rohan jetly (@RohanJetlye) reported@Paytmcare Before offer page only showed FLAT ₹50 cashback with Paytm UPI above ₹100 No mention of any 60day restriction After payment, support called it a voucher, then changed the reason to not eligible. Contradictory explanations hidden conditions are unfair to users. @Paytm @Paytmcare
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kunal bakshi (@kunal9489) reported@Paytmcare My paytm account not working as am unable to use upi...
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Shubham Jha (@iamshubhs13) reported@Paytmcare @PaytmBank I’ve been trying for weeks to get a cancelled cheque / bank proof from Paytm Payments Bank so I can update my mutual fund folios to a new bank account. No customer care number works. No proper support. Branch visits were useless.
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𝙎𝙖𝙠𝙩𝙝𝙞🥀 (@ridersakthii) reported@saurabh_tatu @Paytmcare Same problem 😪
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Prashant Singh (@TranshapHigsn) reported@Paytmcare I have been blocked from accessing my paytm account, can you help me with it?
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar Paytm customer support has been disappointing. My account was blocked without any clear explanation & ticket 200011654211 was closed without resolution. A new TKT- 200011731375, has now been opened & another representative is again asking for the details I already shared earlier.
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Akash Surana (@AkashSurana3) reported@Paytm @Paytmcare Facing a very disappointing issue with my flight cancellation refund. While initiating the cancellation, the refund amount shown was ₹4742, but on the final confirmation page it suddenly changed to just ₹177 without any proper explanation.
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Shivani R (@shivani2210) reported@Paytmcare I am trying to reach to adityabirla also which is another nightmare and unable to connect. Could you please help me to clear this out
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Piyush Kackar (@KackarPiyush) reported@Paytmcare @Paytm I had already DMed but haven't received any resolution for the issue I am facing. Could you please let me know if the team is able to solve the issue.
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Shilpesh Shah (@Shilpesh1807) reported@OfficialSBICare i'm sharing you the upi refrence for one my refund transaction,the issue is it's refunded on the old bank account associated with @Paytm that is not active and closed few years back, it's need to be transferred in source account upi refrence: 591965171426