Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/06/2026 21:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • priyanka_9871 Priyanka (@priyanka_9871) reported

    More than 24 hours patience is not enough for you? Also pls let me know a valid customer care no. So that we people can interact with @paytmbankcare @Paytm

  • Satyave09908071 NoOne (@Satyave09908071) reported

    @Paytmcare Indigo proceeded my complete refund , yet to see anything from paytm, customer care is third class ,no option to talk with executive. that’s how you traumatise ur customers

  • guru_dillip dillip kumar guru (@guru_dillip) reported

    @Paytm My debit card not working

  • RNagpurkar Roshan nagpurkar (@RNagpurkar) reported from Umred, State of Mahārāshtra

    @Paytm mera number black kyo kr diye,pls unblock my number now 7066677798 dis is @paytm block number

  • Sanchit_m Sanchit Malhotra (@Sanchit_m) reported

    @Paytmcare And it happened again, the issue is not resolved and the ticket has been closed marked as solved. Are you guys crazy? Unable to resolve issue for past 2 weeks and closing tickets. @vijayshekhar This is behind the scenes. No help for #PaytmFirst Member.

  • ImDrwasim Waseem mirza (@ImDrwasim) reported

    @PaytmMoneyCare How long i have to wait. It's been a month. Why don't you refund my money? Your service is pathetic @PaytmMoney @Paytm

  • shubhendusark17 Shubhendu Sarkar (@shubhendusark17) reported

    Heloo sir, mam .. money deducted from Paytm upi but didn’t credited till now. As bank promises money will be credited within 2 working days but it’s almost a week go... Request you to call. @Paytm @vijayshekhar

  • kammynahar KAMLESH NAHAR (@kammynahar) reported

    @Paytm Booking id 10366422399 This are booking id a tickets made in 2020 march From last year your customer executives are making us fool taking time of 10 -15 day some time they says it will take 15 days some time 30 days some system updated some time payment initionted but faile

  • Shubham36460596 Shubham Pandey (@Shubham36460596) reported

    @Paytmcare The worst customer support team you guys having.. Its been long time now , my refund was never looked. Pathetic worst disappointed seevices

  • umakantpal1 umakant pal (@umakantpal1) reported

    @Paytmcare you guys fraud every time with me #shameshamepaytm because every time i reffar a friend they said we give u 100 rs reffral bonus but every time they dont and when i contact with customer support they also ignor me i dont know why???

  • Nandish86771187 Nandish Reddy (@Nandish86771187) reported

    @Paytm Hi I am Nandish Reddy N This is my Paytm number 9886098099 I had sent money to other bank it's been not been reflected when checked with bank guys they informed there is no problem in bank please do have a check and let me know when it gonna reflect back to my account

  • abi9999 Abhinandan (@abi9999) reported

    @Paytm @vijayshekhar @Paytmcare honestly u hav the worst customer service,they just don’t seem to care. My account was blocked for no reason, it took me 7 mnth to get the account active. Post account was unblocked, I unable to access app from my phone. It’s bn over 2 mnths now

  • AvdhootTakale Avdhoot Takale (@AvdhootTakale) reported

    @Paytmcare I have mailed two separate mails from airline that they initiated full refund yet your customer care says please send us the communication related to the full refund. What is wrong with them. Same automated reply all the time. Pathetic service.

  • Satyave09908071 NoOne (@Satyave09908071) reported

    @Paytmcare @vijayshekhar @Paytm Indigo proceeded my complete refund , yet to see anything from paytm, customer care is complete third class ,no option to talk with executive. that’s how you traumatise ur customers. it’s more of a promotion care .

  • Sahilme12165881 Sahil mehta (@Sahilme12165881) reported

    @Paytm @Paytmcare @paytmbankcare Dear paytm , i just had a word with my bank they said we had cheak your reference no we didn't received any money here... they said talk to paytm about your issue.

  • Rekha15745387 Rekha (@Rekha15745387) reported

    @Paytmcare @Paytm why the hell are you not responding publicly and asking me send private emails. Lets discuss publicly so that let the world knows about your third class service. Come on to the live post instead of asking me to come for private message.

  • Krish32756008 krish (@Krish32756008) reported

    @Paytm S definitely first repair login system ... When im trying to login it's saying that number not identified wht the he'll is going on

  • Rekha15745387 Rekha (@Rekha15745387) reported

    @Paytmcare @paytm such a ridiculous third class cheating frauds. Purposefully making the app not to work on due date and forcing to customer to daily to pay on due so that they steal our money in the name of "LATE FEE" please stop using this **** called "paytm"

  • Yashpalkaushik5 Yashpal Kaushik (@Yashpalkaushik5) reported

    @Paytm @ICICIBank dear sir, i have lost RS 5500/- due to cyber fraudulent today. the culprits Mobile no is 9532705801 and 953270580. kindly help me to recover my money at the earliest thanks yashpal kaushik

  • lil_ladakhi Ali Asgar Balti (@lil_ladakhi) reported

    Need help @Paytmcare Stuck in middle of something.. Am i only one who is facing problem? Resolve ASAP please.

  • sannjayy Sanjayy (@sannjayy) reported

    @Paytmcare Regarding ticket id 196746636, (phone no: 9945030672) the issue regarding non delivery of gold & not crediting back the gold itself to my Locker is open from 4 days & not resolved. This is a day light roberry & Fraud from Paytm, when can the Digital gold credited back

  • kaydee777777 Kamal Deep (@kaydee777777) reported

    @Paytmcare Better fix this

  • shareefram ShareefRam (@shareefram) reported

    I'm a regular customer of Paytm from past 5-6 years who does daily basis transactions.I have recently used paytm postpaid and repaid one day after the due date. Even after paying also im still getting frequent calls. What kind of gesture is this @Paytmcare @Paytm @PaytmBank

  • sudhanshutiwa07 sudhanshu kumar Tiwari (@sudhanshutiwa07) reported

    @Paytm very bad service Don't use paytm he is just making a fool every body om the name of digital payment

  • SandeepJKumar00 Sandeep Singh (@SandeepJKumar00) reported

    @Sonali504650361 @Paytmcare @Paytm same issue with you

  • asli_parwez Parwez Alam (@asli_parwez) reported

    @Paytm I did recharge of metro card on 7 August 2021 but it failed and deduct balance. No refunds yet now. Kindly please help...

  • Abhi5088 Abhishek Agarwal (@Abhi5088) reported

    @Paytmcare @Paytm hopeless service. Cheaters. Refunds not issued even after 4 months. Highly irresponsible staff.

  • rajgeet8 Raja Gunasekaran (@rajgeet8) reported

    @Paytmcare After got reply in Twitter waited for 2 weeks still no reply from support...Everytime need to reach Twitter to get reply..@Paytmcare sucks..

  • Arka82833365 Arka (@Arka82833365) reported

    @Paytm @Paytmcare can you please fix otp issue for my number?

  • iamsanjay_gupta sanjaygupta (@iamsanjay_gupta) reported

    @Paytmcare you guys suck in customer service. My wife has been knocking doors for KYC but no one is bothered…. No one is keen to help