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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (50%)
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Mobile App (21%)
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Login (21%)
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Website (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.
| City | Problem Type | Report Time |
|---|---|---|
 Alīgarh |
Transactions | |
| Qādiān |
Website | |
| Kolhāpur |
Mobile App | |
| Chandigarh |
Transactions | |
| Chandigarh |
Transactions | |
| Ludhiāna |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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sukhjit virdi
(@virdi_sukhjit) reported
@Paytmcare pls solve my issue
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karan attri
(@karanattri163) reported
@Paytmcare Sir your team is still working on it from last six days so what can i do to take payment should switch to Gpay or Phonepay etc.
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Niyaz
(@MohdNiyaz1706) reported
Hi @Paytm, My manually created UPI IDs are only linked to 'Axis and Yes bank', but it's not linked to 'SBI and HDFC bank' UPI IDs. The SBI and the HDFC bank's UPI IDs are still showing with my mobile. Can you help me in linking the manual UPI ID, please?
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Amit Tiwari
(@AmitTiw66982371) reported
@Paytmcare @MiaKing629678 My problem not resolved
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Charan 3016
(@Charan30163016) reported
@Paytmcare Finally Paytm care guys.U really stood on your words.Thank you so much with your help my merchant account is deactivated may be it took Little time but thanks for your patience..well done guys.Thank you to all of your support finally in one or other way twitter useful
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Henu
(@iamHenal007) reported
@Paytm @Paytmcare @PaytmBusiness A customer mistakenly paid ₹101 via credit card to my merchant QR. I issued a refund. Status: Accepted by Paytm: 7:13 PM, 04 Jul Accepted by Bank: 5:55 PM, 05 Jul To be credited by: 6:55 PM, 05 Jul But refund not received yet. Please help.
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Piyush Ahuja
(@PiyushJGahuja) reported
@PaytmMoney you idiots you have no support @Paytm @Paytmcare your Ai assigns ticket no one follow ups
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kiran kumar behera
(@CoolKiranbeher) reported
A customer purchased from my shop and swiped his card but the payment held the amount from 10 days I have uploaded the proof of sale but still not releasing the amount. @PaytmBusiness #harrasment @Paytm @jagograhakjago
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Arvind
(@EmArvindNamdev) reported
@Paytm @vijayshekhar I don't know how much time they will take to solve the problem.
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Mohd Areeb Shamsi
(@areeblibas) reported
@Paytm Customer care service is unable to solve the problem @Paytmcare
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karan attri
(@karanattri163) reported
@Paytmcare Paytm have no value for their customer's time.They are just giving time on time. It has been 7 days today and they have not solved my problem yet and still they are asking me to wait. Don't use any Paytm business account. They don't help. Use Gpay business app service.
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Priyanshu kumar
(@kum95090) reported
@Paytmcare We share all the nessesary details dm and yet not provide solution and doesn't refund my amount today more than 4days we also rise a complaint in national consumer helpline if also doesn't provide them we open legal option kindly check my issue and process fast my refund amount
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sajjan singh negi
(@NegiSajjan) reported
Service start on 7th Dec 2024 with INR 1/ month Rental byPAYTM . In moth of April2025 rental deducted twice In a moth INR 1 & INR 38 without information and again rental increased in June2025 this is cheating with customer @Paytm @Paytmcare @ministryofhome1
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SHIVAM KASHYAP
(@KASHYAPSHIVAM70) reported
@Paytm My issue was to deactivate/close my @paytm business account and the account is still active how the hell you think my issue is resolved @Paytmcare .
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Vinay Saxena 🇮🇳 💧
(@VINAYSAXENA4546) reported
@MobiKwikSWAT This is First time I have face such bad with experience. Now I will not continue this your service. We best option in market like @CRED_club & @Paytm
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Shiv Rahul Tiwari
(@ShivSr3) reported
@Paytmcare @Paytmcare @Paytm It’s been 5 days since I raised the issue and shared all details via DM, but no resolution yet. You don’t even respond unless I tweet publicly. This is why people are losing trust and switching platforms. If a small issue takes 5 days, what can you handle?
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Natik
(@natiksaifi) reported
@Paytm can you please help me out to cancel my autopay for Apple services
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Natik
(@natiksaifi) reported
@Paytmcare can you please help me out to cancel autopay for apple services?
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Ajay Padale
(@ajaypadale20) reported
@Paytmcare What is this there are bot only not customer service officer i want imidiatly my money
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कुँ.किशन सिंह राजपूत
(@Kishan_Singh24) reported
@Paytmcare I Kishan Singh was working as a Merchant Agent in Surat, Gujarat but after I resigned and after serving the notice period of 15 days, my boss and his superior officer cheated me. Help me @Paytm @vijayshekhar
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Akshay G.
(@SecretAdmirerAb) reported
@Paytm Hey – why is a cancelled UPI mandate (Spotify) still showing as ACTIVE in my profile? No way to cancel, pause, or delete it. Support closed my ticket without confirmation. Now I can’t even deactivate my account. What kind of system trap is this? #Paytm #ConsumerRights
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Nipul modi
(@Nipul21modi) reported
@Paytm @Paytmcare @vijayshekhar I humbly urge you to please help with my issue. I fade up with many follow ups with the paytm team, but no outcome. Hence, I make this special request to you.
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Mohammad Iqbal
(@Iqbal__Hasan) reported
@Paytmcare @Paytm My flight refund (Booking ID: 25432553111) was processed by the airline 10days ago, but I’m still waiting for the refund from Paytm account. Despite multiple follow-ups with Paytm support, there’s no resolution Please look into this urgently! #PaytmUnfairSupport
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praful desale
(@Harsha73Praful) reported
@Paytmcare dear paytm teem my rulers area an poor pepel r working small business an use your sound box his charger monthly rental u sound box an your support team not support to return sound box plz action my rulers area pin- 421303 (palghar- Maharashtra)
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Kukka
(@kukka_23) reported
@Mysorebajjii @Paytmcare Please raise a complaint with the RBI and retain the acknowledgment as proof. Make sure this issue does not impact your CIBIL score.
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Ajay Padale
(@ajaypadale20) reported
@Paytmcare You app support was only bot reply what is this now 15 days ago give me my money imidiatly what is this
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Jatin Arora
(@jaeyy167) reported
Hi @Paytmcare @Paytm Why there is no customer care support for Paytm Soundbox users. Been trying to reach out for an issue on 0120-4440440 but it redirects to Paytm business chat box to chat with AI. @vijayshekhar
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NAWAZ_1727
(@nawaz_224) reported
@Paytmcare @Paytm I am writing to request the cancellation of my Paytm Business Soundbox service. Despite raising multiple tickets and requesting cancellation through your support channels, there has been no response or action taken ?????
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Mohd Areeb Shamsi
(@areeblibas) reported
Payment not refunded to customer's account @Paytm
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NAWAZ_1727
(@nawaz_224) reported
@Paytmcare i want to cancel my soundbox service it's almost been 2 months i am still trying to raise a ticket it's automatically been resolved. Without any resolution this is the worst service ever but it will keep deduction my money