Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 11 days ago |
|
Chhindwāra
|
Mobile App | 18 days ago |
|
Jaipur
|
Mobile App | 21 days ago |
|
New Delhi
|
Mobile App | 26 days ago |
|
Yamunānagar
|
Website | 28 days ago |
|
Mumbai
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Naamah Retiwala (@naamah1510) reported@Paytmcare Thank you. Now it's working fine. But I lost around 500 gold coins because of your technical issue.
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Nilavarasan V (@nilavarasan_v) reported@Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue
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Saurabh pathe (@Saurabhpathe1) reported@Paytmcare Again same issue
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@Anu (@anutechie3) reported@lmPSBhandari @Paytmcare @RBI As a customer I want to remove all my transaction from paytm.. don't just mention malicious app detected.. show me where is the malicious app that you are reffering on my mobile.. I shared every screen shot of it but it's been 4 days no response.
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint.@Paytm @vijayshekhar
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Yash Jain (@jainyash822) reported@Paytmcare It is very disappointing that Paytm, which is used by every other citizen, does not value its customers. My account is blocked for a week without any reason and Paytm has not unblocked it yet. Paytm team, haven't you received your 3-5 working days yet?? @Paytm #paytm #paytmcare
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pragnyasnigdha (@pragnyasnigdha) reported@Paytmcare Hy PRAGNYA SNIGDHA PATTANAIK my Paytm app shows me that your account is under review My mobile number is 7873545454 I don't share screenshot because I have only one phone Plz resolve my problem.
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Nilavarasan V (@nilavarasan_v) reported@PaytmCheckin @Paytm @Paytmcare , Please look into this issue.
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MODIfied Sree (@MODIfiedSree) reported@PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636
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Nilavarasan V (@nilavarasan_v) reported@Paytmcare I have also shared further details, HDFC confirmation on incorrect MCC and case id created within Paytm care for this issue 5 days ago. Looking forward to your positive response.
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Nilavarasan V (@nilavarasan_v) reportedHi @Paytmcare @PaytmTravelCare @Paytm, Please give me a resolution it has been more than 3 days after raising the issue in X and more than 8 days from raising a complaint over email. If I don't receive the resolution I will lodge a complaint in the National Consumer Forum.
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PAVANKARTHIK (@pavankarthik_99) reported@Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money
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Reddy (@iam_Rah12627) reported@IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..
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Zetarium (@farhan_aahmad) reported@Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm
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Rakshith . V (@rakshith_2004) reported@Paytmcare @Pavankalya56718 Hello team I'm writing this to raise a complaint about the issue where I unable to login to my paytm account, the message shows account is under review and may take upto 3-5 days, but it's been a week and still the message pops-up while logging in..!
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Pushpendra (@ojasgabbar20) reported@Paytmcare Why it is taking so much time by Paytm to resolve the issue. Why no further call after saturday ??? I am sharing the details but @vijayshekhar pls note that my experience with Paytm,Paytm Money, Paytm travel is nothing to write about. Every time delay. Taking customer 4 granted
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Mohit Saini (@JSRMohit1) reportedHello @Paytm @Paytmcare i am having a issue related Flight Refund since last 2-4 days the paytm support just raised the ticket and no one connected to me till now please look into this! The PNR for flight is 9497MU
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Raghav sharma (@Raghav_545) reported@Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.
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Rise up (@Riseup16242151) reported@Paytmcare for one cancellation i have to chase you since 2 hr i have nt get call back please solve the issue else paytm will be responsible if i pay airline charges higher
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Mustafa Ali (@Mustafa_ali_000) reported@Paytmcare Paytm’s “Bus Booking Assurance” feels like a scam when a customer is abandoned after payment. Paid extra expecting reliability but no meaningful support instead. Stop selling “assurance” if you can’t honor it. Worst travel booking experience I’ve had. @Paytm
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𝙎𝙖𝙠𝙩𝙝𝙞🥀 (@ridersakthii) reported@saurabh_tatu @Paytmcare Same problem 😪
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Narutoversetobi (@narutoversetobi) reported@Paytmcare you guys have the worst chat support ever... 1 reply in a day?
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Manish sabharwal (@Manishs44898627) reported@Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good
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Zetarium (@farhan_aahmad) reported@Paytm are you will to lose your customer because of your customer service . From 6 -7 you don't care about my problem no solution nothing at all that the hell is your support .... I dm them yesterday but no reply from then
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Saurabh Singh (@sauxabh) reportedHi @Paytmcare, I made a transaction which is showing as successful from my side, but the receiver has still not received the amount. Kindly help me check the status and resolve this issue at the earliest.
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Seven Sister (@SevenSisterIND) reported@Paytmcare People are not responsible for your system That's your problem people book as per your sale price whether it was correct or wrong does not matter. people trust you and book it and you can't cancel a passenger ticket without consent and you didn't refund money so you are FRAUD
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Lavanya A. (@happybychoicee) reported@Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!
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Satish M (@Sati4284) reportedHi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.