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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Mobile App (40%)
  • 30% Transactions (30%)
  • 15% Website (15%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.

CityProblem TypeReport Time
Jaipur Mobile App 12 hours ago
New Delhi Mobile App 5 days ago
Yamunānagar Website 7 days ago
Mumbai Website 14 days ago
Greater Noida Mobile App 14 days ago
Hyderabad Login 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Airwarriorsahil
    Sahil Chahar (@Airwarriorsahil) reported

    Paytm resolved my issue thanks @Paytm @Paytmcare @X

  • sachinrathorex
    Sachin Rathore (@sachinrathorex) reported

    @nuegoindia @Paytm @MORTHIndia Save your “sorry”. I didn’t book a ticket for apologies. You created the problem, closed it without communication, overlooked passenger harassment, and denied refund.

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Paytmcare Still no response on the issue

  • anshtrused
    CaptainNadine196 (@anshtrused) reported

    @Paytmcare @manjeet_singh4 Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service

  • dineshlunkad
    Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat

    @Paytmcare Since last 4-5 days facing such issue which have no head and tail, @vijayshekhar

  • PradeepBari5
    Pradeep Bari (@PradeepBari5) reported

    @Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport

  • Rajshek89788059
    Rajshekhar singh (@Rajshek89788059) reported

    @Paytmcare @Paytmcare @Paytm Why my ticket was cancelled without my consent. Such a waste of time. Paytm should be heavily fined ,No coustomer care support, You just replaced Human to AI bot, giving same irrelevant answer all time.

  • anshtrused
    CaptainNadine196 (@anshtrused) reported

    @Paytm Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Paytmcare unable to use food wallet nor can access to check balance on app from last 3-4 days. Whats the issue

  • Williamsingh_
    William (@Williamsingh_) reported

    @cricketpuns @Paytm @Paytmcare Reaching the agent on their helpline is impossible. Social media can help. But the response could hardly be called timely.

  • _Human_Male
    Abhishek Harwani (@_Human_Male) reported

    @Paytm @GetBookCAB The AC is broken. I paid for an AC Sleeper. I got an AC Seater. Now I don't even have the AC. I am sitting in a sealed metal box in May heat in Rajasthan with no window openings. This is not an inconvenience. This is a health hazard.

  • GuriyaShravan03
    Shravan Guriya (@GuriyaShravan03) reported

    @Paytmcare @Paytm My issue has not been resolved yet?...what are you doing??... it's more than 3 months

  • VARADAR36779348
    VARADARAJ (@VARADAR36779348) reported

    @Paytm @Paytmcare @vijayshekhar 4 days unable to transact due to “Malicious app found” error. No proper customer care response, no support, no solution, no direct contact or callback from Paytm. The issue is dragging in a very lethargic way while customers suffer.

  • Razor_sid
    Siddharth Verma (@Razor_sid) reported

    @Paytmcare I have given details. Please check and resolve my issue.

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytmcare such a pathetic service for flight booking. As flight cancelled on 4th may by airlines and credit issued on same day by airlines still my refund pending. This AI powered chat sucksNo real updates from 10 days. I need my refund to be processed. Ticket no-200011520275

  • PradeepBari5
    Pradeep Bari (@PradeepBari5) reported

    @Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport

  • Abdulsamad2011
    Abdul Samad (@Abdulsamad2011) reported

    @airarabiagroup i have book a flight ticket with @Paytm but im not able to see my ticket info on @airarabiagroup app or website. I have a flight today

  • GuriyaShravan03
    Shravan Guriya (@GuriyaShravan03) reported

    No response to any previous tweets...no response to my problem...issue not resolved yet..what are you doing @Paytmcare @Paytm

  • priyadarshikr47
    Priyadarshi kumar (@priyadarshikr47) reported

    Hey @Paytmcare @Paytm There’s no response from your side even in DM. This is totally frustrating. I have money in wallet and now I can’t even access it. Really pathetic experience @vijayshekhar

  • RajKapoor214100
    Raj Kapoor🦭/acc🔌 ⚡ (@RajKapoor214100) reported

    My Paytm account got blocked Please unblock my Paytm account I need this Paytm service @Paytm @Paytmcare

  • MeghrajXMane
    Meghraj Mane (@MeghrajXMane) reported

    Vendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Paytmcare @Paytmcare where are we on this issue ?

  • AbhishekDe93154
    Abhishek Dey (@AbhishekDe93154) reported

    Dear Paytm, I had a serious issue as my almost all the UPI I'd linked with paytm are blocked and incoming payments are unable to receive in that UPI I'd. I request you to understand my problem and unblock my UPI I'd and able to use as earlier. @Paytm @Paytmcare @UPI_NPCI

  • Yoursupport24
    Your Support (@Yoursupport24) reported

    @Paytm I don't know why it happened but @Paytm has blocked account and I'm unable to login it

  • ImranKh62614300
    Palnadu Sanik (@ImranKh62614300) reported

    @saiholicc Beard ki color veydaniki money leva @ysjagan Hai @Paytm please 🙏🏻 help

  • goyalabhi1305
    Abhishek Goyal (@goyalabhi1305) reported

    @Paytm @Paytmcare Need access to the account, my phone number associated has been cancelled, Please help me access my account associated with Paytm. PS: All modes of accessing the phone numbers are not available, but other forms of communication methods are active.

  • ledger_india
    The india Ledger (@ledger_india) reported

    @Paytmcare Is this really a customer care or a AI CHAT BOT. You want me to go to bus station with same ticket and all requested documents and take follow up with govt babus for my discomfort and concern happened due to bus which i have booked on your platform. Shame on you.

  • saiprem781
    Prem ♉ 🇮🇳 (@saiprem781) reported

    @Paytmcare Issue is temporarily resolved only if i disable my antivirus every time i want to use paytm wallet. That’s not a solution, so pls escalate my feedback properly — this over-aggressive detection is frustrating.

  • dineshlunkad
    Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat

    @Paytmcare I didn't recd any help in DM @vijayshekhar

  • Subhadeep_K
    Subhadeep Kanungo (@Subhadeep_K) reported

    @Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.