Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (41%)
• Website (24%)
• Transactions (18%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

City	Problem Type	Report Time
Haridwar	Transfer	4 days ago
Bhubaneshwar	Website	4 days ago
Agra	Mobile App	16 days ago
Chhindwāra	Mobile App	23 days ago
Jaipur	Mobile App	26 days ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pavannn__07 (@PavanInReverse) reported 7 minutes ago

  @Paytm @PaytmCare please help! A UPI payment of ₹13,000 was sent to my number but went into an old dormant account linked to my number. I've been using this number for 5 years. Complaint already raised. Please freeze that account and reverse the amount ASAP. 🙏 #PaytmCare

• 
  𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported 20 minutes ago

  @pumapuma321 @Paytm It's routine why because they provide worst service.

• 
  Manish sabharwal (@Manishs44898627) reported 22 minutes ago

  @Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good

• 
  GRK (@grk_official) reported 23 minutes ago

  I am trying to understand how another person's number became linked to my Paytm account. I need to reverse my transaction and remove her phone number from that Paytm account. Kindly help me @Paytm @Paytmcare

• 
  दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported 25 minutes ago

  @Paytmcare @vijayshekhar @PizzaHutIN I am following with support team from 24th May but not getting any resolution. Ticket no- 200011735369 Very worst service.

• 
  Saurabh pathe (@Saurabhpathe1) reported 25 minutes ago

  @Paytmcare @Paytm has useless bot customer service sitting on ticket for past 24 hrs and no resolution big claims of digital India @vijayshekhar

• 
  Rudrashiv (@shiv2512) reported 27 minutes ago

  @Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!

• 
  J. D. Rathore 🇮🇳🇮🇱 (@jagdishJR7) reported 27 minutes ago

  @SarvamForDevs @SarvamAI @Paytm I like to use Indus but it is too slow to give answers.

• 
  Saurabh Singh-YouTube Strategist (@saurabh_youtube) reported 27 minutes ago

  hey @Paytm @Paytmcare problem is still not resolved

• 
  itsmesandy ☀️ (@sansin83) reported 31 minutes ago

  @Paytmcare booking id 27083790237 , 6000 worth booking cancelled by bus driver, app says journey completed, driver number is off, customer care is slow,,, please help

• 
  Satish M (@Sati4284) reported 32 minutes ago

  Hi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.

• 
  Saurav Sagar (@mello_drama020) reported 33 minutes ago

  @Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to

• 
  Neeraj Kashyap (@neerajkashyap88) reported 34 minutes ago

  Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

• 
  Ateesh Kumar Bhardwaj (@BhardwajAteesh) reported 34 minutes ago

  2 months I’ve been trying to deactivate my Paytm Soundbox afterclosing mybusiness. Raised 20+ tickets, multiple follow-ups, and even field visit yet no resolution. Extremely disappointing customer support experience.Sharing this in hopes of getti@vijayshekhar @Paytm @Paytmcare

• 
  Aditi Tewari (@adititewari13) reported 34 minutes ago

  @Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 35 minutes ago

  @Paytmcare It’s not my problem, what to do now??

• 
  Muhammad shadab (@Muhamma42285812) reported 38 minutes ago

  @Paytmcare No this was raised earlier and I tried before 6 hr and same issue happend I am not going leave this issue simply I want my refund

• 
  PAVAN NAIDU (@Pavannaidu457) reported 39 minutes ago

  @Paytm Please address the following Paytm app issues: lag, lack of dark mode, UI glitches, slow scanner on Android, and overall performance improvements.

• 
  Rupesh Prabhu (@prabhuRupe) reported 43 minutes ago

  @Paytmcare I've raised a ticket for a flight which was cancelled on April 29 by the airline and you guys are still issuing a refund even after 1 month and worst part there is no way to connect human customer care on your app. How irresponsible this is ? @Paytm

• 
  Sneha Gupta (@snehagupta_in) reported 49 minutes ago

  @paytmbankcare Kindly guide me how can I get my FD because I have an urgent requirement. And due to the breaking facility only I have done FD through @Paytm app. Hope you will not break my trust which I kept when other told not to do. And why app is not working.

• 
  Samrat Ghosh⚓️(65/100) (@samratghosh54) reported 52 minutes ago

  @Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.

• 
  Ashish A Panchbhai (@AshishSkater25) reported 53 minutes ago

  @Paytm Last two weeks I was in Indonesia while I back from Indonesia my Paytm is not working It's showing WARNING Device environment is not correct

• 
  Nileesh (@Nileesh03h) reported 58 minutes ago

  Each and every payment, recharge failed No any help from customer care No any customer care number available on app , resolved issue @Paytm

• 
  Shabbir Akhtar (@ShabbirAkhtar06) reported 58 minutes ago

  @Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.

• 
  Sagar Jain (@IM_SAGARCASTIC) reported 58 minutes ago

  It's been a week but my problem was not resolved even when the last date was 01-06-2026. @Paytm @Paytmcare now when I'm contacting customer support, getting to an executive is impossible just computer is there. Kindly resolve @Paytm

• 
  Nikhil Choudhary (@nikhildipp) reported 60 minutes ago

  Hey @Paytmcare Need Help to integrate payment gateways

• 
  itsmesandy ☀️ (@sansin83) reported 60 minutes ago

  @Paytmcare my query still remains unsettled, plz help

• 
  ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported 1 hour ago

  @Paytm food wallet money is not working, so how to get the remaining balance.

• 
  Ricky (@IammEmraan) reported 1 hour ago

  @Paytm @Paytmcare looks like its easy to get US visa but cant get your customer support to talk. Pathetic system Where i cant even getting an option to talk to a human only bots are sitting there to respond with 0 logic Can someone connect with me urgently

• 
  Pulkit_625 (@guptapulkit625) reported 1 hour ago

  @Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar