Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/14/2026 02:00

March 14: Problems at Paytm

Paytm is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (25%)

    Login (25%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.

Loading map, please wait...
City Problem Type Report Time
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • mlorebond bonds (@mlorebond) reported

    @gurpreetsethi @Paytmcare Even I'm having the same issue for the past 15 mins

  • kislaykr__ kislay kumar (@kislaykr__) reported

    @Paytm Is your service down? I haven't been able to do any transactions even though there is balance in my account #paytmDown ?

  • AkashYa96236896 Akash Yadav (@AkashYa96236896) reported

    @Paytm I have paid using Paytm to a general Store but at the time of payment , network of Paytm stucked and payment of 340 was paid to OLA cabs. Now the ola cab agent is refusing that he had got 340 in account. I can't find any Paytm customer care.

  • KoolwalShashank Shashank Koolwal (@KoolwalShashank) reported

    @Paytmcare I had a paytm account from a phone number in which kyc was also completed but the no. was lost and I am unable to recall that no. Now I created new account from new no. and when I go for kyc it appears that my aadhar card is linked with previous no. Please help!!

  • AMITKUM95276433 AMIT KUMAR (@AMITKUM95276433) reported

    @Paytmcare Hi team, pls help us with a resolution to order no - 13819656 where I am supposed to get a refund for 557/- Rs back to my account. Despite all assurance it has not been reversed yet. Tnx

  • Fsg910 Parth🇮🇳 (@Fsg910) reported

    @Paytmcare @Paytm 12 hours passed but not a single reply to my DM & that's why paytm sucks, have your seen @amazonIN 's customer service ? they reply you within seconds

  • gurpreetsethi Kabeera_ispeaking📞 (@gurpreetsethi) reported

    @Paytmcare I am trying to make payments via the UPI but all are unsuccessful. Can you tell us if UPI is down at this momment?

  • 786shubhamwalia Shubham walia786 (@786shubhamwalia) reported

    @Paytm Really Bad Service. Rent money not credited beneficiary account. Worst payment system. Not sarisfied with your services. Return my money.

  • Abhijee73722645 Abhijeet Patil (@Abhijee73722645) reported

    Payment issue has not resolved yet You told me to DM to you I have done DM and given you details but till date payment issue not resolved yet please take Nessasary action @Paytm @Paytmcare @PaytmMH

  • AmitSha81145207 Amit Sharma (@AmitSha81145207) reported

    Service is getting bad day day @Paytm @Paytmcare it sucks.

  • AbhiAllahabadia AbhishekYadav.Crypto (@AbhiAllahabadia) reported

    @Paytmcare Why My Transaction is Not Success tell me What's the Problem @Paytm #paytmkaro

  • lnnocientsaurav såūrāv (@lnnocientsaurav) reported

    @Paytm @Paytm i need help. Payment will we not transfer my bank rent payment 😕😑

  • Virat4everr Captain 🔔 (@Virat4everr) reported

    @rajeshp403 @Paytm @PhonePe_ profit kosam chustunnadu..customer loosing chudatle

  • Aprup0003 aprup 0003 (@Aprup0003) reported

    @vijayshekhar sir i know why your IPO couldn't make it into profit, because of your employees & and time of services Kindly provide them proper training and teach them how to deal with problems. @Paytmcare @Paytmcare

  • Vigneshsankar94 Vignesh Sankar (@Vigneshsankar94) reported

    @Paytm Hi, This is Vignesh Sankar I had purchased two Accidentally insurance policy from Paytm . I'm planning to cancel those policies,I already raised ticket in 24*7 help support, They said that payment will be refunded on 7th of January 2022 still I didn't receive my refund.

  • nk_offcl_ Nishant Kumar (@nk_offcl_) reported

    @Paytm @Paytmcare I have transferred 68836 rs for buying bike, and the reciever haven't recieved, tomorrow I have flight for delhi, and your customer care people are telling to wait for 2-3 days. Please see into this.

  • naman_nagesh N (@naman_nagesh) reported

    @Paytm @Paytmcare @vijayshekhar very bad experience with the self serve module, maybe premature to remove the customer service team??? My query is still not addressed regarding paytm postpaid. Very poor handling of user flows

  • Ashwanirai5 Ashwani rai (@Ashwanirai5) reported

    @Paytm Hello Paytm, First of all it was hard to talk to you guys, well i want to raise a chargeback for a Fraud transaction on my account first the merchant was legitimate but as soon they received the payment they vanished, i was serious falling apart, Help to resolve this.

  • coolvikashanand Vikash anand (@coolvikashanand) reported

    @paytm @PaytmBusiness @vijayshekhar Just 1 Question. My Company Mobile number is Changed. NOW i want to Add My bank Account for Settlement in New Number.? How its possible. As showing errors that already registered. Should i stopped using Paytm? Or you are barding my own data.

  • SrikanthUtukur3 Srikanth Utukuri🇮🇳 (@SrikanthUtukur3) reported

    @Paytmcare My mobile number 9392119406 My Paytm account unable to login for suspicious block.please find the problem and solve

  • VinayBaise vinay kumar (@VinayBaise) reported

    @Manoj96643551 @PhonePe_ @Paytm Had the same issue, and came here to check am I the only one

  • shashan49037442 shashank jain (@shashan49037442) reported

    @Paytmcare i have never created my account on my number 7678676178 but its showing blocked, however i shared the document to unblock it but now team is asking documents of some unknown name. I am not able to login in my account. Team is harassing me asking the same question.

  • jamirul__islam Jamirul Islam (@jamirul__islam) reported

    @Paytmcare Credit Score issue is not resolved even after starting chat several time. I hate bot. No person's reply came, but it's expected when I gave my email id and phone number. It's really dishertening.

  • zaverivishal Vishal Jhaveri (@zaverivishal) reported

    @Paytmcare @Paytm @vijayshekhar worst experience of connecting to real human at your contact center. Your so called 24X7 call center is an illusion. Can’t get through to the IVR to connect to real human to discuss account blocking issue. #worstservice #Paytm #paytmcare

  • viewma_ Viewma (@viewma_) reported

    @Paytm @Paytmcare why do I have to talk to a bot about my problems. Why are there no humans with who I can interact with. This is not year 2070 yet. Put executives behind the line. #paytmkaro #Chatbot

  • lakshaykaura Lakshay Kaura (@lakshaykaura) reported

    @SonyLIV @SonyLIVHelps Hi Team, I purchased sony liv premium subscription giftcard from @Paytm and there is no option in sonyliv app or website to redeem that. Could you please help me in redeeming it?

  • RAVIDHA72523955 RAVI DHAKAD (@RAVIDHA72523955) reported

    @Paytm Plz give me pav bhaji , snake ladder , scarbble help me

  • LibtardCrusher_ लिबरल स्लेयर (@LibtardCrusher_) reported

    Hello @Paytm @PaytmMoney @Paytmcare . Today i did a rent payment through my paytm account and money has deducted but my recipient didn't receive money. Plz kindly look into this and help me .

  • 786shubhamwalia Shubham walia786 (@786shubhamwalia) reported

    @Paytm Really Bad Service. Rent money not credited beneficiary account. Worst payment system. Not satisfied with your services. Return my money.

  • a_saheb_45 Saheb Ali (@a_saheb_45) reported

    Hey @Paytm I'm trying to make a payment from #Paytm wallet and it shows to upgrade my KYC details. I've submitted my documents but it didn't get fixed. I complained about it to #Paytm customer care but didn't get response. So kindly fix this problem from my account #ASAP .