Paytm

Is Paytm down?

Some problems detected

Users are reporting problems related to: transactions and transfer.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/10/2025 06:35

December 10: Problems at Paytm

Paytm is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore and Bahādurgarh.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Crypto_india12 SURAJ KUMAR (@Crypto_india12) reported

    I am unable to transfer my money from 20 in paytm bank and still my problem is not solved very poor customer care my money is stuck there please help ticket I'd -3181297991 @Paytm @Paytmcare @RBI

  • BilalAhmadNai17 Bilal Ahmad Naik (@BilalAhmadNai17) reported

    @Paytm Please tell me why u don't accept a new customer in Paytm payments Bank , I'm really concerned

  • RohitGr97297113 Rohit Grewal (@RohitGr97297113) reported

    @Paytm No satisfaction from your side and your customer care executive have no solution for any query. #paytm charge my account without any reason.

  • psai80048 saiprasanna (@psai80048) reported

    @Paytmcare Wrost service

  • aka_veeru Avneesh (@aka_veeru) reported

    What customer service are you providing @Paytm? I raised a query a week ago and no one reach me out. Some automated emails I'm receiving, is this the way of your service? Fade up with this:(

  • 250XRPX Dndndn (@250XRPX) reported

    @Paytmcare @Paytm i have done a rent payment and it's stuck there is no guidence from. Your support too the money has been taken from my Wallet but still it's not delivered to the UPI id

  • GiriyaYeshpal YeshpalGiriya (@GiriyaYeshpal) reported

    I have raised complaint 3 times but no action take till now. Such an worst customer service . @Paytm @PaytmBusiness

  • ManishVatwani manish vatwani (@ManishVatwani) reported

    @Paytmcare pls update the status on ticket I'd - 3185342694 for closure of Paytm account...pls do the needful on urgent basis..nobody responds to tickets, your customer services sucks big.. irritating

  • RohanTension Sekh safiuddin (@RohanTension) reported

    A fraud has done with me need help @Paytm @Paytmcare

  • OmPrakash132 Om Prakash (@OmPrakash132) reported

    @Paytm @Paytmcare why without any notice you are maintaining your server of payment bank i am facing issues from morning now i am traveling and you are stoped it so i am staying at bus stop for doing payment but still not active from 4h after trip i will unstall your applicatio

  • Kumar46507132 (Hunt) (@Kumar46507132) reported

    @Paytm today when i go to pay rent via postpaid amount deducted from my postpaid account but money not transfer in my account . Please look into the matter as soon as possible it was my third time to pay rent but never facing this type of issue ..it's very urgent look

  • ___Vincenzo_ Vincenzo (@___Vincenzo_) reported

    @Paytmcare @PaytmBank @Paytm my Paytm is blocked please help me

  • Nikunjgupta2000 Nikunj Gupta (@Nikunjgupta2000) reported

    @PaytmCybercell @Paytmcare i would like to report a fraud transaction that happens with me please help

  • AniketVaidya4 Andy (@AniketVaidya4) reported

    @Paytmcare @PaytmBusiness How many times I have to insult paytm in social media so that you could update your server and give service to others? Why every time have to tweet for rent transfer? Even your 24/7 care is worst than anything #Paytm

  • Srvakka Abhishek Srivastava (@Srvakka) reported

    Hi @Paytm, can not get in touch with the customer care, I was using the rental service the amount got debited from my account but not credited into the targeted one, I am in urgent need of money, kindly help me out with this. @Paytmcare & @PaytmMoney

  • aryankitnain Spot me (@aryankitnain) reported

    @Paytm @Paytmcare I cannot login in ipad app ,Error: No sim card detected Since ipad don't have sim cards what is use of iPad app then Fix the bug

  • Ankit_kesar Ankit Kesarwani (@Ankit_kesar) reported

    @Paytmcare No doubt why @Paytm is losing its market share. Such a horrible customer experience, incompetent support staff. #NoPaytmkaro

  • satija5 Dr. Siddhant Satija (@satija5) reported

    @PaytmBusiness Stuck with your merch. team, They've taken over 2 weeks to open an a/c. Still not happening. Requesting for your help. @paytm @vijayshekhar

  • Surya1pr Surya Prakash Yadav (@Surya1pr) reported

    @vijayshekhar @Paytm @PaytmBank I have a shop and a customer did this why you block my account Please it's a humble request please unblock my account

  • KaasuVenum Hi World ☺️ (@KaasuVenum) reported

    @Paytmcare @PaytmTravel @paytmbankcare anyone solve this issue

  • ___Vincenzo_ Vincenzo (@___Vincenzo_) reported

    @Paytmcare my Paytm account blocked help ke please

  • AniketVaidya4 Andy (@AniketVaidya4) reported

    @Paytmcare Why you showed processing in few minutes then? Even after multiple reminders on 24/7 service and the customer care facility is also worst

  • GauravThakran5 Gaurav Thakran (@GauravThakran5) reported

    @Paytm @Paytmcare I am trying to raise a query about my refund from Flipkart but your stupid process is not allowing me or rejecting my tickets. I tried your customer care number and it again sone stupid IVR options. Please suggest if you have any intentions to help end customer?

  • Sharat1412 Sharat Chandra (@Sharat1412) reported

    @Paytmcare There's no help being provided by your other than face saving messages on social media. Pathetic service. @vijayshekhar

  • DIAL_A_FOR_ANI 🅳🅸🅰🅻_🅰_🅵🅾🆁_🅰🅽🅸 🇮🇳(#🅲🅾🆈🅶)⚽ (@DIAL_A_FOR_ANI) reported

    @Paytmcare hey guys just recharged for google play and recharge still in processing…it’s been one day and there is no cancellation option..and I not able to talk to any executive…HELP needed

  • imcaptainyoge Yogesh Pareek (@imcaptainyoge) reported

    @Paytmcare @Paytm I have posted a query to you even I have given a DM to Paytmcare on Sunday 05/June, EMI has been debited from my a/c even after preclosure of personal a/c of Paytm. Still no action has been taken by you is this ur way of customer service.

  • agg_rwal Puneet Aggarwal (@agg_rwal) reported

    @Paytmcare @Paytm Hi, I did a transaction of Rs 2643 on Sun, 5 June and the money was deducted but at the end it was showing failed and neither credit into merchant account. Kindly help. Order id: 202206052157370023 Upi id: 215687317825

  • Arpit0310 Arpit Aggarwal (@Arpit0310) reported

    @Paytm @Paytmcare Kindly stop being in the business... Because you don't have courtesy to hear from customers. In the name of 24*7 support you have an automated robot telling me all the **** which i don't need. It's not a support its an atrocity

  • Girish71738121 Girish (@Girish71738121) reported

    @PaytmBusiness @Paytm Useless comments … i facing problem with Paytm and none is resolving it till date.. so no Paytm from today .

  • Chappatikings Chappatikings (@Chappatikings) reported

    @paytmcare Hi - got my soundbox, need telephonic support, chat/mail are ineffective. Tried everything, but no success.