Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/19/2026 18:15

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • badtoheart . (@badtoheart) reported

    @jacks_sparrrow @Paytm Help please I need Helicopter shot,switch hit,golden duck,power play,drs, sitter,direct hit!

  • RaviSha76407567 Ravi Sharma (@RaviSha76407567) reported

    @Paytm my Paytm account is block help me to unblock my account

  • badtoheart . (@badtoheart) reported

    @KaushalGohil5 @Paytm Help please I need Helicopter shot,switch hit,golden duck,power play,drs, sitter,direct hit!

  • sangeet60788118 sangeeta Singh (@sangeet60788118) reported

    @Paytm @Paytmcare @vijayshekhar my son had football trail today and the money got stuck through upi transaction by your back ,he raised the ticket and it was written you guys will respond in 4hrs and customer care is 24x7 , Don't make fake promise when you guys can't do it

  • ajinkyaingle00 ajinkya13 (@ajinkyaingle00) reported

    @vbiaman @Paytmcare Same thing happened to me but fraud @Paytmcare seem not able to resolve the problem.. we should stop using paytm

  • Shubham26803409 Shubham Goel (@Shubham26803409) reported

    @PaytmFirstGames @Paytmcare What is this issue this has happened for the fourth time that my money has been deducted and contest has not been joined.

  • ThisIs_Chandan Chandan Adhikari (@ThisIs_Chandan) reported

    @Paytmcare Great way to do business by duping your customer. First you will deduct money from Fastag wallet for a journey I didnt commit and then to raise dispute there is very long redundant procedure , so that customer will lose interest. No human response at toll free no too

  • ravid692 ravi raj (@ravid692) reported

    @Paytmcare almost 2 months has gone but still my problem not yet resolved, why they are doing like this with customer,??

  • ashulaw11 aditya kolasani (@ashulaw11) reported

    @Paytmcare also is there a way to actually talk with someone at customer care or grievance redress cause for almost 6 months or more it’s becoming a harassment of sorts with this fastag paperwork mismanagement

  • 0204Nidhi nidhi (@0204Nidhi) reported

    @Paytmcare why i issue is not being solved

  • ashulaw11 aditya kolasani (@ashulaw11) reported

    @Paytmcare need help with fastag queries why is it that everytime I cross the same toll they raise a dispute and you deduct money and I raise issue and you ask for rc card which I send it’s becoming a weekly nightmare don’t you chaps have my rc when issuing the fastag help plz

  • Jagadeesh_7549 Jagadeesh Chowdary. (@Jagadeesh_7549) reported

    @paytmbankcare @Paytmcare @vijayshekhar Please solve my issue. I don't have money to eat food from tomorrow. My paytm account blocked on Sept22. I didn't get any update till today. Please help.I'm begging you daily 🥲. Please unblock my paytm account. #paytmpoorservice

  • Deepaktweeter1 Deepak Giridharan (@Deepaktweeter1) reported

    @Paytm proudly indian.. my ***. The customer service doesn't respond. Stealing cash back points on my back... .. So cheap of you bunch

  • Shubham26803409 Shubham Goel (@Shubham26803409) reported

    @Paytmcare @PaytmFirstGames @Paytm I want an answer.Complaining on your 24/7 customer care service page os useless they don't give a reply for 4-5days and the issue is happening again and again

  • Ashish15196 ASHISH VISHWAKARMA (@Ashish15196) reported

    @Paytmcare I am still trying to contact with Paytm for some issue in my UPI payment but not responsed on call and 24*7 help desk So, How to use it's in our daily life? Paytm, improve your help desk service either not served so many waste features in one application.

  • ThamisettyL Lokesh Thamisetty (@ThamisettyL) reported

    @PaytmBusiness @Paytm our Soundbox is not working since three days. Only red colour light is appearing in the Soundbox. I have re-inserted the SIM and restarted many times even though the status is same. I have raised a request for the same issue 60420796. Please help.

  • drishtishah_ drishtishah (@drishtishah_) reported

    Hey @Paytmcare, been having a terrible time with your customer care. I’ve tried the chat feature, speaking to the customer executive & doing the Press 1 reset and something just seems broken on your end. Have someone connect with me, please?

  • Luvvasanwal Luvv A Sanwal (@Luvvasanwal) reported from Gandhinagar, State of Gujarāt

    Worst customer care @Paytmcare Ek simple si cheez ko kitna zyada complicate kar rahe hai. They r not looking for solution but want to eat up money struck in wallet balance by confusing customer.

  • badtoheart . (@badtoheart) reported

    @Shubham20354885 @Paytm Help please I need drs

  • AyanDey82295200 Ayan Dey (@AyanDey82295200) reported

    @Paytm I want to open Paytm payment bank account.....but my pan card is not linked with my phone number .....and also I have some problems....to do it from any kyc center ......please help me

  • Shubham95215447 Shubham kumar kandhway (@Shubham95215447) reported

    @Paytm I am not getting solution since last 15 days. When will i get 10k which was to be credit in my account and it was declined by you . Provide me the transaction status of the particular transaction . Poor class Call service by you

  • AmirHos19945544 Amir Hossain Mondal (@AmirHos19945544) reported

    Hello @Paytm @Paytmcare @PaytmBusiness Please resolve my issue Please fix my problem or I will complain to the Consumer Forum.

  • Brijesh86603532 🅱🆁🅸🅹🅴🆂🅷 🅼🅸🆂🅷🆁🅰 (@Brijesh86603532) reported from Mumbai Suburban, State of Mahārāshtra

    I feel very irritating and dispointed With @Paytm karo. They notified me every day for his postpaid service. And when I applied there are some issues. I tried to call customer care.from last 3 month. I text, they don't even bothering. I wanna share everything now. Wow @Paytmcare

  • ajinkyaingle00 ajinkya13 (@ajinkyaingle00) reported

    @Paytmcare @drishtishah_ Their Customer Care IVR option don't let you connect their customer agents.. they keep looping you in IVR options only..@Paytmcare

  • SUNNYHEATSEEKER SUNNY (@SUNNYHEATSEEKER) reported

    @Paytm You have taken more than 3 days but no solution has been provided wherein while adding money in wallet, options of adding money do not appear. Very disappointed with service. Seems uninstall is the best option.

  • badtoheart . (@badtoheart) reported

    @Rajeshharicha16 @PiyushMantri12 @Paytm Help please I need Helicopter shot,switch hit,golden duck,power play,drs, sitter,direct hit!

  • vbiaman Aman Budhraja (@vbiaman) reported from PETROL BUNK ORR, State of Karnataka

    Dear @Paytmcare one of the merchant transferred amount back to incorrect mobile number due to typo from our end. When we tried to request the recipient, we didn’t get any positive response. Is there any law or support from your end to help?

  • amankushwaha0 Aman kushwaha (@amankushwaha0) reported

    @Paytm Hey @Paytm , Add the features , In which we can send money to other payment service providers like ( phone pe , gpay etc.) This services is already running in imobile pay and kotak mobile app.

  • mrlgnd9054 LGND GAMING (@mrlgnd9054) reported

    @paytmbankcare @PaytmBank @Paytmcare Need Help My account got blocked due to mistaken report so i coordinate with that person who reported me so he clearly says that he mistaken reported me so he message 24x7 he mistakenly reported me so check DM complain number 3106562767

  • b79690b7df3b4fd ram k (@b79690b7df3b4fd) reported

    @Paytmcare The worst service I have ever seen is my life related to any support. First of all your support calls doesn’t connect and your web chat - sucks.Not sure how to get hold of you guys. You guys keep on asking for variety of documents. Boss I need KYC to be done. That’s it