Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (39%)
- Mobile App (33%)
- Website (11%)
- Login (11%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Website | 24 hours ago |
|
Greater Noida
|
Mobile App | 2 days ago |
|
Hyderabad
|
Login | 15 days ago |
|
Dārjiling
|
Transactions | 22 days ago |
|
Bengaluru
|
Mobile App | 1 month ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Dayanand Tokale (@dayatokale12) reported📍No Services of Paytm Has Been Affected RBI Strike is on Paytm Payments Bank That's a Different Entity Altogether But Seeing Many Disinformation on Social Media Brilliant App But Paytm Has Clear PR Problem @Paytm
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Saravanan Kandasamy (@saravanan_sharv) reported@Paytm Why RBI again cancelled your license of banking service? What offence that you have done ?
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bits of threads (@bits_threads) reported@Paytm @RBI what is this ..the transaction history not showing in your history , as it’s in my statement..NO RESOLUTION .fix it ASAP or @ rbi take strict action
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Dilshad Shaikh (@sdilshads) reported@Paytmcare Not sure if your customer service department has been closed lately. I have not received any update on recent issue highlighted in DM. It's been 15 days that I am unable to access Paytm app in my primary cellphone.
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DEVENDRA JOSHI (@DEVENDR87375544) reported@Paytmcare No cashback has been credited, yet the issue is being marked as resolved. Kindly review the actual offer shown at the time of payment and provide a proper resolution instead of repeating the same response.
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Pramod Kumar (@singhria) reported@Paytmcare And to make matters worse, your helpline is a useless IVR loop with no human agents. I switched to Paytm UPI thinking it for Indian brand first — but you proved that it was a huge mistake by me. Fix this refund now! 😡 #ConsumerComplaint #PaytmScam #BadService
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Agni (@KindXeeker) reported@Paytm It should be permanently shut down, and Vijay Shekhar Sharma and his team must be held accountable and prosecuted for all offenses that have harmed innocent Paytm customers.
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DeeVam Gupta (@GuptaDeevam) reported@Paytm @Paytmcare @PaytmBusiness I have MULTIPLE SHOPS in jammu from last 20 days my sound box and card swipe machine are not working i have called various concerned person your customer care and none of them are responding. Revert me or will close all & mv to bank machines.
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Unfiltered Monk (@DevDesai1170230) reported@paytmtravel No refund received. Had to book emergency flight + alternate travel due to this mess. In-app support is just bot-generated tickets, no real resolution. Requesting immediate intervention and full refund. @Paytmcare
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Shuhail Khan (@khan_kha55137) reported@Paytm Request for Deactivation Please deactivate my Paytm Soundbox (Model 4.3) linked with Paytm ID: 868651060117257 and Mobile: 8430979164 (Name: Aamir Qureshi). I have already raised multiple requests, but the issue is still pending. Kindly resolve this at the earliest.
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu
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Lavkush Vishwa (@Lavkush_vishwak) reported@Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.
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इतिहास (@imtherishi) reported@Paytm @Paytmcare hello there, I have made a Payment through my Paytm but the transfer is made in a wrong mobile number and the recepient is not answering the call, pls help me to refund my amount immediately, I have made the transaction through @ICICIBank , kindly help urgent 🚩
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Pawan Singh Bhandari (@lmPSBhandari) reported@Paytm Not able to access my FD account need money urgently
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Lavkush Vishwa (@Lavkush_vishwak) reported@Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.
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Md shafiqur Rahman (@Mdshafiqur82552) reported@Paytm Help me I have no experience this thanks
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Zaraki_kenpachi (@darshangowdan11) reported@Paytmcare I’m facing an issue with a merchant settlement.Transaction amount: ₹954 Status in app: Showing “Credited” Issue: Amount not received in bank account and no SMS confirmation This was from yesterday’s transaction. Please check and resolve at the earliest.
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Ayush Sharma (@AyushSharm47996) reported@Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake
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AR (@a1239234) reported@Paytm is the only major company with a Tech-Stack good enough to give competition to Google. Now I am not sure what did @RBI do to fix this issue but its clear that they are against PayTM. Not something new, Babus can do everything to destroy Indian companies
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ROHAN AGALCHA (@AgalchaRohan) reported@Paytmcare @khan140133 @Paytm has a very bad Customer services worst of all
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Satavahana (@bokkabosanam) reportedHello @paytmbankcare @Paytmcare please help me to reedem my fd. It’s showing error
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu
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Ronak Sharma (@Ronaksharma2468) reported@Paytm Hi @Paytm, I made a payment for LinkedIn Premium—amount deducted, but it’s not reflecting on LinkedIn. I’ve contacted support multiple times. I even received a call, but due to poor network, the issue couldn’t be discussed properly. Please look into this on priority. Thanks.
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Abhinav (@YAbhinav96) reported@Paytm i need help
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Gourav Lodha (@lodha_gourav) reported@Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.
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Anurag Verma (@vanuragverma) reported@Paytmcare My Paytm app is not working .
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GK (@GKamakolanu) reported@Paytmcare Useless and thieves of Paytm what happened after you nonsense post saying we will look into the issue
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عبداللہ (@QuietTweep) reported@Paytmcare @Bprathamm Booking ID 26949445691 booked on 27 Apr at 10:27 AM is still showing as pending, and my flight is within a few hours. There’s no way to reach your support team. This is extremely frustrating. Please resolve this urgently!
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Manish khade (@ManishKhade14) reported@Paytm @paytmbankcare I’m trying to access my existing Paytm Payments Bank account after a ikd days, but it’s not opening. What’s the issue? Is there a technical glitch or is it related to the recent RBI guidelines? Please assist. #Paytm #PaytmPaymentsBank #Help
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Lakshya khandelwal (@Lakshya50808919) reportedHi @Paytmcare / @PaytmBank @paytmbankcare I’m facing an issue with the mobile app. The Fixed Deposit balance is not loading, and while entering the passcode, it sometimes shows “Something went wrong.” Could you please look into this matter ASAP?