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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 54% Mobile App (54%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Withdrawals (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

CityProblem TypeReport Time
Pune Withdrawals 8 days ago
Chhindwāra Transactions 15 days ago
Noida Transactions 27 days ago
Pānīpat Login 27 days ago
New Delhi Transactions 27 days ago
Chhindwāra Transactions 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Jitendrbmp
    Jitendra Kumar (@Jitendrbmp) reported

    @Paytm @Paytmcare @PaytmMerchants My paytm merchant account nd sound box not working properly, i tried many times but still not closed my account, very poor service provide by paytm

  • NareshTiwai
    Naresh Tiwari (@NareshTiwai) reported

    @Paytm @Paytmcare @PaytmCheckin I’m trying to book a bus ticket, but there’s no option to apply a coupon code during the booking process. I’m also facing an issue with the payment. Please look into this and help me resolve it so I can complete my booking. #Paytm

  • vaishnavi_2205
    Vaishnavi Bhagat (@vaishnavi_2205) reported

    What if Paytm remembered what you paid for, not just how much? 🚀 ProofPay turns every payment into a simple record of the product, service & warranty. Paytm moves the money. ProofPay remembers why. 🇮🇳 @Paytm @SarvamAI @HackCulture #BuildForIndia

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @MoCA_GoI I know, I am waiting for @Paytm @Paytmcare to refund it back to me. Please help.

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam

  • parthpatel080
    Parth Patel (@parthpatel080) reported

    In 2023, VSS acquired a 10.3% Paytm stake from Chinese investor Antfin at ₹796.60/share via OCDs. Today, his vehicle Resilient is offloading up to 4.98% through a block deal at a floor price of ₹1,535.10/share. That's nearly a 2X return #paytm @vijayshekhar @paytm

  • shivambakshi007
    ShivaM Bakshi ✍️ {Journo} (@shivambakshi007) reported

    Worst service by @Paytm, they even don't have perfect customer support system.

  • messiah_naughty
    bobby banerjee - the naughty messiah (@messiah_naughty) reported

    @Paytm you guys are a bunch of spammers. I keep getting emails from you though I never signed up for anything. And you don’t have a link to unsubscribe. Stop this **** immediately.

  • carahulmishra01
    CA Rahul Mishra (@carahulmishra01) reported

    @Paytmcare No solution provided yet. How pathetic service u are giving

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare I am not interested in a phone conversation regarding this matter anymore, as your customer care agents only give standard, unhelpful replies. I require a clear, technical response in writing here regarding why my default preference was overridden.

  • HarshwardhanOP
    Harshu✨ (@HarshwardhanOP) reported

    Hey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @PaytmBusiness @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account, yet the ticket is being closed repeatedly without actually processing the closure. A ticket should not be

  • kalydaas
    Danda Baaz (@kalydaas) reported

    And clearly no option to fuel complain or talk to someone over the phone make process easy for people who use your service… @Paytm @Paytmcare

  • atharva_ln
    Atharva (@atharva_ln) reported

    Small businesses get hundreds of Paytm payments, but most of it just stays as numbers. What if Paytm could analyse those payments and tell them: “Sales are down this week” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture

  • iamlalit19
    Lalit (@iamlalit19) reported

    @MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing

  • karanagarwal14
    karan agarwal (@karanagarwal14) reported

    @Paytmcare 5 days passed still we haven't reached anywhere this just feels deliberately delayed on such a simple issue.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare Still showing the errors

  • Rohitkrishnajad
    Rohit krishna jadhav (@Rohitkrishnajad) reported

    @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

  • VaishySachin
    @Sachin Vaishy (@VaishySachin) reported

    But bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst

  • rhysnik
    nik (@rhysnik) reported

    @Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369

  • mishra_sn1
    Shailja Nandan Mishra (@mishra_sn1) reported

    @PaytmCheckin @Paytmcare URGENT! Booking ID: 27498426894 - Payment processed at 10:50 AM but confirmation STILL PENDING. My flight departs TODAY at 7 PM (GOP→DEL). I don't have my ticket yet! This needs immediate resolution NOW. Please help! 🆘 #PayTMTravel

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    @Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you

  • pbhanda
    Prashant Bhandari (@pbhanda) reported

    @shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days

  • Kabilasudhan
    Kabilasudhan (@Kabilasudhan) reported

    @Paytmcare @Paytm I would like to request a feature to have a dedicated statement download option for Pocket Money either via filter or directly in the Pocket Money Payment History section. It will help people to see the spend summary on monthly basis to compare.

  • AakifUlla
    Mohammed Aakif Ulla (@AakifUlla) reported

    @Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning

  • FurqanFahmad
    furqan ahmad (@FurqanFahmad) reported

    @Paytmcare @Paytm device environment not correct after doing all possible solutions. Please help me to reach out from this error.

  • divyanshifr
    Divyanshi (@divyanshifr) reported

    @fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭

  • girishnagpal
    girish nagpal (@girishnagpal) reported

    I have booked a flight ticket from Paytm of indigo and there Is a minor correction required in name so nither paytm supports nither indigo supports and paytm never gets call connected to customer care and indigo airline says please contact to paytm @IndiGo6E @Paytm

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    @Paytmcare I sent the message , still no solution , is this a way @vijayshekhar paytm treats the customer??? A simple phone call will solve all the issue, but you people intentionally making us to wait for months

  • rahulparmar1012
    Rahul Parmar (@rahulparmar1012) reported

    🚨 @flyspicejet @Paytm — Extremely poor support! A booking issue changed my travel date from 24 Aug to 31 Aug. I spent 2 hours trying to reach both companies with no proper help. Please change to 25 Aug or provide a full refund urgently.#SpiceJet #Paytm #CustomerService