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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 54% Mobile App (54%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Withdrawals (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

CityProblem TypeReport Time
Pune Withdrawals 7 days ago
Chhindwāra Transactions 15 days ago
Noida Transactions 27 days ago
Pānīpat Login 27 days ago
New Delhi Transactions 27 days ago
Chhindwāra Transactions 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • vaishnavi_2205
    Vaishnavi Bhagat (@vaishnavi_2205) reported

    What if Paytm remembered what you paid for, not just how much? 🚀 ProofPay turns every payment into a simple record of the product, service & warranty. Paytm moves the money. ProofPay remembers why. 🇮🇳 @Paytm @SarvamAI @HackCulture #BuildForIndia

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @MoCA_GoI I know, I am waiting for @Paytm @Paytmcare to refund it back to me. Please help.

  • NareshTiwai
    Naresh Tiwari (@NareshTiwai) reported

    @Paytm @Paytmcare @PaytmCheckin I’m trying to book a bus ticket, but there’s no option to apply a coupon code during the booking process. I’m also facing an issue with the payment. Please look into this and help me resolve it so I can complete my booking. #Paytm #BusBooking

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare When it will be resolved. It more than 5 days what is the issue could you pls explain

  • samm_x77
    CodeWithSam (@samm_x77) reported

    @Paytm @SarvamAI @Hack_Culture Users can paste a suspicious message, and AI detects scam signals, explains the risk, and suggests what to do next — with multilingual voice support using Sarvam AI. 🇮🇳

  • SaddamK62419851
    Saddam Khan (@SaddamK62419851) reported

    @PaytmBusiness @Paytm Please check my DM. I have already shared the requested details. My ₹20,200 is still on hold and I urgently need the funds. Please help resolve this as soon as possible.

  • peaksiddharth
    Siddu (@peaksiddharth) reported

    UPI is instant. Resolving a broken payment isn't For #BuildForIndia, I'd build @Paytm Resolve an AI agent that traces failed/pending payments across the transaction lifecycle, finds where money is stuck, takes the next safe action, tracks it until resolved @SarvamAI @Hack_Culture

  • GuruyuganK
    Guru_K (@GuruyuganK) reported

    Building Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    Option 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3

  • mattoo_shahid
    Dr Shahid Maqsood (@mattoo_shahid) reported

    @flyspicejet What the hell is going on, @flyspicejet? Taking bookings and cancelling flights at the last minute is absolutely unacceptable. SG 709 (Srinagar–Jammu 29 Aug) some passengers are informed, others arent, What kind of service is this? #SpiceJet #FlightCancellation @Paytm

  • nanireddyy77
    Nani Reddy (@nanireddyy77) reported

    @Paytmcare Issue still not resolved @Paytmcare

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare I am not interested in a phone conversation regarding this matter anymore, as your customer care agents only give standard, unhelpful replies. I require a clear, technical response in writing here regarding why my default preference was overridden.

  • phoolchand6150
    Phoolchand Chaudhary (@phoolchand6150) reported

    @Paytmcare my SpiceJet flight has been cancelled by the airline. I called SpiceJet, and they asked me to contact the booking platform from which I booked the ticket. Please help me with an alternate flight option urgently as I need to travel. Kindly look into this and assist ASAP

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    Bookg ID- 27512648627 Please refund my ATP charges. My ticket are not processed. I even not landed to IRCTC page then how can you deduct these charges. Please issue full refund. Else I need to go to legal help @Paytmcare @Paytm @vijayshekhar please issue full refund & stop this

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet

  • sachin_6600
    sachin bansode (@sachin_6600) reported

    @vijayshekhar it will be @Paytm if you were to work harder @vijayshekhar and solve higher problems..

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

  • SatishK11468
    Satish Kumar (@SatishK11468) reported

    @Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm

  • AakifUlla
    Mohammed Aakif Ulla (@AakifUlla) reported

    @Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning

  • Arpit0310
    Arpit (@Arpit0310) reported

    @Paytmcare Hello Paytm, Please explain why do you want to look into the issue only when someone has already made the booking, why don't you rectify the errors wherein your potential customers will get duped due to misleading Promotions. I've already DMed you and no response yet.

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam

  • VaishySachin
    @Sachin Vaishy (@VaishySachin) reported

    But bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst

  • infodypiua31001
    infodypiuacin (@infodypiua31001) reported

    @Paytmcare you guys are bunch of crooks , bunch of scounderals , i purchased a eatsure gift voucher from paytm app its missing security pin and from code its missing 4 digits too , this isssue is too comman none of your ai or mail is solving the issue #scamawareness #paytmisscam

  • ajitvarma94
    AVK🤩 (@ajitvarma94) reported

    @Paytmcare No it is not pending from my bank end now, seems there is some issue from paytm end which caused the failure, whatever it is the refund is struck at paytm end can you help me process it quickly.

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @lunnac758576 @Paytm @Paytmcare Dear Consumer, We've been updated that the online payment made takes 3-5 working days to reflect in our records. Kindly check after the given time.

  • karanagarwal14
    karan agarwal (@karanagarwal14) reported

    @Paytmcare 5 days passed still we haven't reached anywhere this just feels deliberately delayed on such a simple issue.

  • amitchandra74
    Amit Chandra (@amitchandra74) reported

    I have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI

  • happiefy
    Happiefy (@happiefy) reported

    @Paytm @Paytmcare most pathetic service ever need to file case in consumer forum because they are fooling people doing fraud took Money and no response will go consumer forum if thy don’t remove that bus from plateform and give me 10x compensation our family still there waiting

  • messiah_naughty
    bobby banerjee - the naughty messiah (@messiah_naughty) reported

    @Paytm you guys are a bunch of spammers. I keep getting emails from you though I never signed up for anything. And you don’t have a link to unsubscribe. Stop this **** immediately.

  • FarvezAli30140
    Farvez Ali (@FarvezAli30140) reported

    Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm