Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 9 days ago |
|
Chhindwāra
|
Mobile App | 16 days ago |
|
Jaipur
|
Mobile App | 19 days ago |
|
New Delhi
|
Mobile App | 24 days ago |
|
Yamunānagar
|
Website | 26 days ago |
|
Mumbai
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
C R Sankar (@sankar_cr) reported@Paytmcare iPhone 15, iOS 26.5 (23F77), PayTm v10.80.0 The App just closes just like that, i tried updating app and its same while teying to go to help & support to write support or trying to make payment. Less than min it will close.
-
Dr. Dipabrata Banerjee (@dbbanerjee1) reported@mramitagarwal @Paytmcare A #Fraud #scam company plays with customer #goldcoin
-
Sk Ranjiith (@RainaRa49346818) reported@Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm
-
Nilavarasan V (@nilavarasan_v) reportedHi @Paytmcare @PaytmTravelCare @Paytm, Please give me a resolution it has been more than 3 days after raising the issue in X and more than 8 days from raising a complaint over email. If I don't receive the resolution I will lodge a complaint in the National Consumer Forum.
-
Nilavarasan V (@nilavarasan_v) reported@Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue
-
Karankashyap (@_Angryfilmmaker) reported@Razorpay , @gocashfree Payments, and @Paytm are three payment gateways that seem to have no understanding of their own compliance requirements or the laws they claim to follow. They ask creators and businesses for certificates and licenses that literally do not exist. In my case, they requested documents that aren't relevant to my business model. I even showed them websites and apps, including adult content platforms, that already have their payment gateways activated, despite having no visible refund policy, no proper registered address, and missing several basic compliance elements. Yet for genuine creators and startups, they create unnecessary hurdles by demanding imaginary documents like Digital License or Copyright License Certificates, certificates that do not officially exist anywhere in the world in the way they describe them. The real issue is that people sitting in decision-making positions often have very little understanding of digital businesses, content licensing, or creator ecosystems. I am already using another payment gateway successfully, but my experience with these platforms has been extremely disappointing and frustrating. #paymentgateways #indialaw trying to attach a video in the comments section. I am not going to let this issue go quietly.
-
Varija (@Crystal_Volcano) reported@Paytmcare @Paytm My account has been showing “Your account is under review” for over 3–5 working days now. I still can’t access it. Please review my account and restore access ASAP. There is no helpline number I can contact ! Terrible experience !
-
Ritik Trar (@ritik_trar) reported@Paytmcare @abcapital Need help. My friend had taken an ABFL loan through Paytm. The last EMI was not auto-debited from his bank account, and now he wants to make the payment manually. However, the mobile number registered with the loan account has been closed, (1/2)
-
𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported@pumapuma321 @Paytm It's routine why because they provide worst service.
-
Ebad Nomani (@Ebad_Nomani) reportedHey @Paytm @PaytmCare, Akasa Air cancelled 1 passenger (Mohd Ebad, Split PNR: WYI4KT) from Booking ID: 26908938598 (PNR: EEFDRE) & refunded it. Paytm Support (Ticket ID: 200011664664) is stuck showing 'Still Working'. Please check and release my refund immediately! @AkasaAir
-
atyantyadav (@atyantyadav2109) reportedMy Paytm account has been blocked for a week and there's still no resolution. All my work depends on Paytm — @PaytmCare please help.
-
Zetarium (@farhan_aahmad) reported@Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm
-
CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.
-
Foger Rederer (@RubberBullet2) reported@Paytmcare my bank account has been debited with an amount that I can't trace because I can't login to Paytm. What's going on??
-
RachitV (@rachitvarma4) reported@Paytmcare My issue is still not fixed and I am also not getting any replies, kindly see to it or I will be compelled to take serious action.
-
𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reportedWorst Service provider company @Paytm and @JioCare
-
Pulkit_625 (@guptapulkit625) reported@Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar
-
Nikit Jangid (@sharmanikit) reported@Paytm was my primary app to use all my UPI transactions, from today i wont be using this app due to such ridiculous support
-
Midhun Kumar (@Spider_Midhun) reportedI have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm
-
Aqib Khalid (@AqibKhalid5) reported@Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend
-
Abhinav shukla (@iam_av9) reported@MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.
-
Samrat Ghosh⚓️(65/100) (@samratghosh54) reportedtrying to contact @Paytm customer support team past two days, but all in vain. Can I get a support team call ? Your bots are very good at delegating my request on the help section. I have issue regarding payments Bank. @PaytmBank @Paytmcare
-
Ajay Kumar (@kasnia_Ajay30) reported@Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...
-
vamsikrishna kopalle (@vamsikopalle) reportedI'm incredibly disappointed with the travel bus operator fraud by Sai Murali Krishna Travels this weekend. 😤 Even after 3 calls, @Paytm and @PaytmCheckin customer support hasn't reacted! 😩 Can you help resolve this, please? 🙏 #CustomerService
-
GOLDIE SINGLA (@gogold07) reported@Paytmcare You didn't solve my issue.
-
𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported@Paytmcare Ok received why such a fast result after posting problem in X, last from 10 days not getting reply for mails also
-
Srini (@Kuppusrini) reported@Paytmcare Hi. After reinstalling the App, during login I get a caution as Account Blocked. I have already given details through DM. Pl resolve.
-
Manish sabharwal (@Manishs44898627) reported@Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good
-
𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reportedWorst Service provider company @Paytm and @JioCare
-
Shilpesh Shah (@Shilpesh1807) reported@Paytmcare i'm having issue for the refund amount it's not refunded to my original source account instead of old deactivated bank account can you please revert the amount on the source account itself here is the refrence number 591965171426