Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Website (21%)
- Transactions (14%)
- Login (7%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
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Transfer | 18 days ago |
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Website | 18 days ago |
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Mobile App | 1 month ago |
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Mobile App | 1 month ago |
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Mobile App | 1 month ago |
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Mobile App | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Harsh (@casperrr_exe) reported@Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?
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ABDUL AHAD عبدل احد (@ABDULAH8977859) reported@Paytmcare Still no action is taken abhi bhi YHI error show ho rha hai @Paytm @payt
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Neeraj Kashyap (@neerajkashyap88) reportedDear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP
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Vishal Deshpande (@vishaldeshpande) reported@100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service
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Akarshit Mahajan (@akarshitmahaja) reported@Paytm Sir I am not able to login with my mobile number as it's saying that to login after 30 day's from last failed login Kindly resolve my problem at earliest so that I can login and use paytm service on mobile number ple dm me Thanks & Regards Akarshit Mahajan
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Rahul Srivastava (@srirahul92) reported@Paytmcare Ek bhi customer executive available nahi hai. AI appoint kar rakha hai, ab AI se baat kare. Call me back on 9471939850
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I,m SANTOSH (@ImSANTO39590187) reported@Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.
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Fardeen khan (@filmy_fardeen) reported@Paytmcare @Paytm I need help updating the PAN card linked to my Paytm account. The PAN currently associated with my account is not mine, and I want to update it with my correct PAN details. Please assist me with the process. Thank you.
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Vishal chauhan (@Imchauhanvish) reported@Paytmcare I booked a flight within last 1 hour which was an honest mistake, I need help with it as I want the refund, your customer care is non responsive and as per the DGCA rules I can get the refund within a 48 hour window.
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Zair Shamim (@zairgame) reported@Paytmcare I have never thought that in this age of digitization, a simple grievance will take this much time to get resolved.The only assistance,as of now,I need is the resolution of my issue. If you want any information related to transaction,feel free to ask me.
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Aftab Khan (@Aftabkhan_23) reportedThe @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, we've escalated your issue to the relevant team and shall get back to you with an update.
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Anand Sankar (@saybwala) reported@TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.
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Vedant Garg (@GargVedant) reported. @Paytmcare My flight was cancelled and a support ticket has already been raised. However, there has been no follow-up or update from your team so far. Requesting you to kindly look into this ticket (allow me to DM) at the earliest and take immediate action. Thank you.
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Harshit Raj (@itsharshitraj) reported@Paytmcare @Paytmcare I have sent you my issue in private DM , please lookout urgent
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Abhi (@raj_abhish17096) reported@Paytmcare After 13 hrs i wanna ask u...take any legal action against him?? Or @Paytmcare @abcapital no one care about customer....after send all proofs what r u thinking???
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Virendra Singh (@virurathore024) reported@Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.
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Yours (@Isolate21261459) reported@Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap
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Rohit (@madaan1985) reported@Paytmcare @Paytm why do not you check my previous DMs 2 days back. Do I need to provide or write down separately in #paytm who so ever gonna revert me. Check you DM 2 days back #scam
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Bhavesh chandel (Advocate) (@iamB_Chandel) reportedand there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.
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Garvit Goyal (@garvitgoyal31) reported@Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389
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Pardeep Rana (@Cybercellteam) reported@Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.
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IndusInd Bank (@MyIndusIndBank) reported@wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.
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Garvit Goyal (@garvitgoyal31) reported@Paytmcare card machine not working since 2 months. Raised complaints 3 times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id- 500009072486, 500009267389
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Amit Malik (@TheAmittMalik) reportedI’m using Paytm from last 10 years and one incident happened with in 2020 that’s someone have bypassed my phone and stolen otp to login the Paytm account I lost my account with my money and information after that many a times my Paytm no 8287475646 @Paytm @OnePay @vijayshekhar
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𝓩𝓾𝓫𝓮𝓻 𝓐. 𝓟𝓪𝓽𝓮𝓵 *️⃣ (@zuber8000) reportedDear @PaytmCare, I’ve been chasing a resolution for unauthorized Soundbox charges despite having a 'Lifetime Free' plan. Despite multiple DMs and assurances, the issue persists. I need a permanent fix & refund today, or I’ll be forced to escalate to the Nodal Officer. #Paytm
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Suraj Shukla (@realSS94) reportedHey @Paytm @Paytmcare @PaytmCybercell Regarding Pending Salary Discrepancy and Full Payment – [Your Employee ID / Your Name] Respected Sir/Ma'am, I am writing to bring to your urgent attention a serious issue regarding my salary payment. 1/2
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Vijayshree (@Vijayshreeeee) reported@Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.
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Avux Chemicals India🇮🇳 (@AvuxChemicals) reported@Paytm Don’t use the payment for @npclgrnoida electric meeter recharge payment because your payment debit but paytm and NPCl will give the credit next 3-4 days, they will use your money and you will struggle for credit & then chase to thier customer care !! It’s too poor service