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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 5 days ago
Pānīpat Login 5 days ago
New Delhi Transactions 5 days ago
Chhindwāra Transactions 5 days ago
Bengaluru Mobile App 5 days ago
Sūrat Mobile App 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @Paytmcare @Paytm i have received no communication from your end yet for the refund. It only shows ticket raised. No follow up. Nothing. Pathetic customer support.

  • AdityaSid14
    Aditya Pathak (@AdityaSid14) reported

    @Paytmcare @Paytm @_PVRCinemas Dear paytm and pvr i want my money back asap as i have purchased a gift card from paytm and i am not able to use it on pvr site as well as app as its ahowing something went wrong. Do u people consider us fool. How you selling these and doing scams.

  • nil2475
    nil (@nil2475) reported

    @Paytm app not working this time

  • itzvijaymeena
    Vijay Meena (@itzvijaymeena) reported

    @PaytmBusiness @Paytm Someone has fraudulently used my Aadhaar card number to create a Paytm Business account (linked to a mobile ending in *** 010). Your support team is completely unresponsive. I am unable to create my genuine business account. Please fix this immediately,

  • DrAbhishek_Ind
    Dr Abhishek (UR) (@DrAbhishek_Ind) reported

    @bhattpushkar @Paytmcare Thank god i thought only i am having some problem .

  • sankitdev
    sankit (@sankitdev) reported

    .@Paytmcare I wasn't aware of your game. I thought to give a try to Patym Postpaid. What a *****ing nightmare. It keeps adding small charges for no reason. Wtf is "Bounce Charges". Pls close my postpaid i have paid all my due and you *****ing extra charges. Also refund my 50 Rs Back. and whoever is lending partner both go to hell.

  • emieami
    Amit Upadhyay (@emieami) reported

    @Paytm not working why?

  • d_ravirai
    Ravi Rai🇮🇳 (@d_ravirai) reported

    @Paytm @vijayshekhar The biggest problem why I prefer Gpay over paytm for upi use is below. 1 - If I have to open The app for upi payment it loads late because of so many options on screen. 2 - Too congested options compared to GPay .

  • k_v_patell
    k.v.patell (@k_v_patell) reported

    I have paytm merchant account i raised query regarding sound box before 12 days , paytm shows they rais ticket regarding this issue , but how many days it will take to solve !! They didn't give proper solution on call @PaytmBusiness @Paytmcare @Paytm worst...

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @PaytmBusiness @vijayshekhar @Paytm when I last tweet to paytm then I have received call from escalation department to delete the tweet instead of solving the problem this is your service fraud paytm fraud company

  • Bill_o_ta
    Bill_o_ta😼 (@Bill_o_ta) reported

    If it's my phone, my information, my bank details, I should be able to take screenshot of what ever ******** is on my screen. Annoying as hell. 😐😐 Why can't I SS my own transaction details? @PhonePe @Paytm

  • ajaydamle
    Ajay Damle (@ajaydamle) reported

    @Paytmcare On your portal IRCTC server is down !! Unable to connect on IRCTC link

  • Dheeraj010287
    Dheeraj Gupta (@Dheeraj010287) reported

    @Paytm @AxisBank last week I had done one payment of Rs 26356 by mistake to someone's paytm number. I raised the complaint immediately but I am not getting any positive response. Please help me to get my money back.

  • the_viddy
    Vidyut Pal (@the_viddy) reported

    @Paytm @BSNLCorporate I recharged a BSNL number with PAYTM, it's a BSNL number. It got into pending... Now it's almost 5th day no information and no refund and nothing. Disgusting service....

  • MoeenShaw
    Moeen Shaw (@MoeenShaw) reported

    @kuldeepsaini_23 @PaytmBank @Paytm Can you help me I have no money in my account

  • MohitBi83724411
    Mohit Bisht (@MohitBi83724411) reported

    @Paytmcare Hi Ria, this is the same response I've been receiving for weeks. SpiceJet keeps denying responsibility and asks me to contact Paytm, while Paytm says it's waiting for the airline. As a customer, I shouldn't be caught between both parties.

  • JGavahora
    Jim_GAVahora (@JGavahora) reported

    @DrAbhishek_Ind @Paytmcare Waymint. Some tech glitches- server down for some users. U R the lucky ones like me !!

  • techguruashwin
    Ashwini Kumar 🇮🇳 (@techguruashwin) reported

    Dear @Paytm & @TheOfficialSBI Its been 8 days since i did a transaction on #paytm using sbi debit card & the transaction got failed But didn't receive any refund yet. The refund reference number provided by Paytm showing invalid on sbi website. Please help @Paytmcare

  • shubhroxstar
    Shubham Saxena (मोदी का परिवार ) (@shubhroxstar) reported

    @Paytm @Paytmcare I have been tired with your services, if wish to speak you customer care no direct facility is available

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    @PaytmBusiness Please reactivate my Paytm Business account. You can keep the held amount on hold until the review is complete, but please allow new incoming payments to settle. The account suspension is causing heavy business losses. Kindly help. 🙏 @PaytmBusiness @Paytmcare

  • R_Jeevanand
    Jeevanand (@R_Jeevanand) reported

    Dear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen

  • riteshjain2303
    #RiteshJain (@riteshjain2303) reported

    @Paytm @RBI Unable to use the #paytm payment service. #rbi

  • MLAJagdeepSingh
    Jagdeep Singh (@MLAJagdeepSingh) reported

    I have booked air ticket but wrongly I have press wrong date due to which I want to call you for refund but none of your customer care number is working it is very pathetic condition with Paytm with which I was doing lot of payments one of their number say you are not registered with us. I have just lost 6000 rupees but future I will not use Paytm and I'll suggest other also @Paytmcare

  • KaranKasat
    Karan Kasat (@KaranKasat) reported

    @Paytmcare Hello Team, I was trying to reach you over customer care number but it was not happening. Can someone please call me back on +91-9167834448? It’s a bit urgent

  • kajaljain77
    kajal jain (@kajaljain77) reported

    Is there a problem or technical glitch happening today for all ?? @Paytm @Paytmcare

  • shailabh6614
    Shailabh Pandey (@shailabh6614) reported

    @Paytm @Paytmcare @PaytmBusiness Can any one senior listen this recording call from your support . Very bad experience I will put a case on your team they don't listen and disconnect the calls

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare You guys should get a award for the horrible customer care and harassment you guys do !!! I booked a flight ticket yesterday from the app and since then I am not able to do web check-in..there is customer care number, no response to 5 complaints I made on the app

  • ydav_sahil
    Sahil Yadav (@ydav_sahil) reported

    @Paytm need help in cancelled cheque of paytm payments bank

  • princegargg
    prince garg (@princegargg) reported

    @Paytm @Paytm is down since yesterday? Technical issue error everytime

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    Not able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced