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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 18% Transactions (18%)
  • 13% Login (13%)
  • 5% Website (5%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 14 hours ago
Pānīpat Login 14 hours ago
New Delhi Transactions 15 hours ago
Chhindwāra Transactions 15 hours ago
Bengaluru Mobile App 15 hours ago
Sūrat Mobile App 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • cassbdb
    CA Sushil Singh (@cassbdb) reported

    @Paytm is down

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare There are no update on my account kindly help us

  • shehzada_hayat
    Sarwar Hayat (@shehzada_hayat) reported

    I mistakenly Sent 3500 through @Paytm to a merchant. I had done transactions earlier too. I can not recall who the merchant is. I have his UPI and Paytm details. Please help @Paytmcare

  • astik01x
    Astik01x (@astik01x) reported

    Pathetic service by paytm, My credit card bill payment via Paytm is stuck 'Pending' for around 2 days, Due date is in 2 days. App ticket raised but no human response. Phone helpline is automated and repeatedly points to useless chatbot. Please resolve immediately. @Paytmcare

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    @Paytmcare Call me i can't login

  • RulerAnonymous
    Anonymous Ruler (@RulerAnonymous) reported

    @PaytmBank @Paytmcare Unable to withdraw funds from my Paytm Payments Bank account. UPI, IMPS, and balance are not working. Getting errors every time. Please resolve this issue urgently.

  • princegargg
    prince garg (@princegargg) reported

    @Paytm @Paytm is down since yesterday? Technical issue error everytime

  • santoshraig
    Santosh Rai (@santoshraig) reported

    @sunilp3007 @Paytm Right said all upi down

  • iammohsinansari
    محسن علی. mohsin ali (@iammohsinansari) reported

    Hello,@Paytm I want to close my loan on Paytm, but I am unable to do so. Please help me.I've been trying for last 3 days and emi has been cutting continuously!

  • b2_ten
    b210 (@b2_ten) reported

    @Paytm @Paytmcare the 11rs itr filing for paytm×cleartrip offer not working please help

  • imajityadv
    Ajit Yadav (@imajityadv) reported

    This small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm It is. Tried to make payment then checked app. It is down for a while seeing tweets here.

  • VaibhavGaneri
    Vaibhav Ganeriwal (@VaibhavGaneri) reported

    @Paytmcare Hi Chetan, it’s been several days and I’m still receiving only assurances, not a resolution. I have already submitted all requested documents. Please provide a definite timeline and resolve my Digital Gold bank verification issue immediately instead of keeping it under review.

  • PankajDebnathWB
    Pankaj Debnath (@PankajDebnathWB) reported

    Dear @Paytm @Paytmcare Paytm Gold is a third-class service for retail investors. Invest ₹100,000: • Pay 3% GST + platform charges. • Sell immediately and lose another 4–6% due to the huge buy/sell spread.

  • Subz2014
    Subodh (@Subz2014) reported

    @Paytm looks like your App’s not working, no payments happening.. @FinMinIndia

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytm @Paytmcare Facing login error: "Warning [00000] Device environment is not correct." My device is secure, unrooted, & fully updated. Please help resolve this security lock. #Paytm #PaytmCare #PaytmIssue

  • abh1kr
    Abhishek Kumar Singh (@abh1kr) reported

    @Paytmcare exact same issue and error msg is again popup when I try to pay any bill in paytm. Please fix.

  • duak
    Kunal Dua (@duak) reported

    @Paytmcare requesting someone senior look at ticket 200012403933 - I am struggling to get through to whoever has handled the issue so far.

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.

  • Singhrohit9956
    Rohit Singh (@Singhrohit9956) reported

    @Paytmcare @vijayshekhar sir please paytm customer care is to poor service please solve my issue travel voucher issue

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare why I am unable to use Paytm for doing any transactions why I am getting a network error glitch after having a 1 TB of internet speed

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    @Paytmcare Call me it's urgent I can't login my account since 3 days Kindly check dm i share my contact number

  • AnuragC1106
    Anurag Chaturvedi (@AnuragC1106) reported

    My wife have change her phone with the same number but unable to operate @Paytm . She has sent mail also. Please be quick to solve the problem.

  • pankx00019
    Pankaj Sharma (@pankx00019) reported

    @UPI_NPCI @Paytmcare are u sleeping or what .. my money is struck due to your **** platform

  • Singhrohit9956
    Rohit Singh (@Singhrohit9956) reported

    @Paytmcare @vijayshekhar it's very wrost service I raised issue couple of days didn't respond properly i paid assurance amount 580 somthing where is my travel voucher it's really disgusting service no one respond properly

  • FarmanK48690243
    social worker (@FarmanK48690243) reported

    @Paytm @PaytmCare My Paytm soundbox and QR code machine are not working properly. I requested a replacement, but no one has come to deliver or install the new machine yet. Please send a technician with a new QR code machine and soundbox as soon as possible. Registered 9653260479

  • nil2475
    nil (@nil2475) reported

    @Paytm app not working this time

  • KadamSoni3
    kadam Soni (@KadamSoni3) reported

    @Paytmcare The problem is still not resolved. One issue has been fixed, but another is still pending. What’s going on? I’ve been using Paytm since 2021 and have never experienced this kind of problem before. Please resolve it as soon as possible.

  • Mr__Vig
    Vig (@Mr__Vig) reported

    @Paytmcare Hi, Please let me know the status of the tickets, both pertain to the same issue: 3391147332 200012428170 @PaytmBank @Paytm

  • YashwantMahala
    Yash Choudhary (@YashwantMahala) reported

    Disappointed with the customer support from @PaytmCare @Paytm @PaytmBank Mails are being completely ignored! It’s been 10 days since I raised my query regarding paytm bank issue. Please resolve this immediately. ticket ID no-3391148192