1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 21% Login (21%)
  • 14% Website (14%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

CityProblem TypeReport Time
Kolkata Mobile App 15 days ago
Kolkata Login 18 days ago
Varanasi Login 19 days ago
Dehra Dūn Login 19 days ago
Delhi Mobile App 22 days ago
Kolkata Mobile App 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • BharatKaSikh
    Bharat Ka Sikh (@BharatKaSikh) reported

    Repeated complaints, still no resolution, replied to their dm thrice. @paytmbusiness @Paytm hides behind bots while charging unfairly. @RBI, help and take action against such companies.

  • rana_yatan
    Yatan Rana (@rana_yatan) reported

    My Soundbox(Device ID: 869100074306497) is not working. It worked only while charging earlier, but now it doesn't turn on at all. Your chatbot keeps repeating the same responses. Please connect me to a human executive and arrange a replacement or technician visit ASAP. @Paytmcare

  • Ram009999
    Venkat (@Ram009999) reported

    If this issue is not resolved promptly, I will be compelled to approach the Consumer Commission for deficiency in service and seek appropriate legal remedies. #ConsumerRights #CustomerService #FlightBooking @Paytmcare @IndiGo6E @Paytm

  • Indianyouthh
    AV (@Indianyouthh) reported

    @Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!

  • R_Jeevanand
    Jeevanand (@R_Jeevanand) reported

    Dear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm My contact number is 9852914218 @Paytmcare

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    @Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?

  • SudulaSanjay
    Sanjay Sudula (@SudulaSanjay) reported

    @Paytmcare Waiting for your response @Paytmcare Can you update status of the issue?

  • kumarnikhil2209
    Nikhil (@kumarnikhil2209) reported

    @Paytmcare The scan and pay widget stopped working

  • Shib15478
    Suvendu Mohanty (@Shib15478) reported

    @Paytm @Paytmcare @sbigeneral Renewed my car policy using Paytm platform with SBI general insurance. The policy issued had wrong name. Despite filling up all details correctly, how can the name become wrong? Pathetic service from Paytm and SBI general insurance.

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised

  • SanjayDBafna
    Sanjay Bafna (@SanjayDBafna) reported

    @Paytmcare So no solution, no help @vijayshekhar Why @Paytm you are one of respected brand and your are behaving like bankrupt ?

  • kothariabhishek
    Abhishek Kothari 🇮🇳 (@kothariabhishek) reported

    .@Paytm decides not to proceed with bonus issue. Details below. Question: When was the last time a listed entity announced about bonus issue to be announced at board meet and then cancelled it?

  • bhupimidha
    MIDHA BHUPINDER 🕉 (@bhupimidha) reported

    @Paytmcare @TheOfficialSBI kindly help

  • Avijit_Das
    Avijit Das 🇮🇳 (@Avijit_Das) reported

    I have recently changed the sim (same number) and paytm can't verify it for last 2 days. Your sms arrive late and by that time it is locked already. All other UPI apps are working fine. @Paytmcare

  • mmrbiswas
    James Biswas (@mmrbiswas) reported

    Dear Sir/Madam, I have FDS in Paytm Payment Bank, and I have now opened a savings account with Indusind. However, I am unable to break these FDs. Please help me. I have emailed Indusind, but they advised me to contact Paytm. Kindly assist me. @paytmbankcare @PaytmBank @Paytm

  • AnuragC1106
    Anurag Chaturvedi (@AnuragC1106) reported

    @Paytmcare still waiting for my Paytm to start working!

  • Sonu_Youtuberr
    Sonu Youtuber (@Sonu_Youtuberr) reported

    @Davilfpe @Paytmcare @Paytmcare Hi Paytm, I am facing the same issue. I am unable to remove my Bank of Baroda (BOB) account because it was used for UPI Lite. Please help resolve this issue. Thank you.

  • goddess_tweets_
    -PS (@goddess_tweets_) reported

    @paytmgold @Paytm has the most horrible service, they stick to u like leeches when u hv to cancel a SIP! What a greedy piece of crap business!

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    @PaytmBusiness Please reactivate my Paytm Business account. You can keep the held amount on hold until the review is complete, but please allow new incoming payments to settle. The account suspension is causing heavy business losses. Kindly help. 🙏 @PaytmBusiness @Paytmcare

  • Ram009999
    Venkat (@Ram009999) reported

    Dear @Paytmcare Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve.

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm @Paytmcare it's been one month now,my paytm is still not working and your team is unable to resolve my issue.. Disgusting service I must say.

  • ankeetpanda
    Ankeet Panda (@ankeetpanda) reported

    @Paytmcare unable to close my existing Fastag issued by Paytm. Selling my car. There’s no option in the app & the chat support is unable to help either. Kindly assist @Paytm @paytmbankcare

  • nms_travels
    NAEEM AND SONS TRAVELS (@nms_travels) reported

    @Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA

  • Avijit_Das
    Avijit Das 🇮🇳 (@Avijit_Das) reported

    @Paytmcare Hello Hemant, I have got some response in DM. It assumes that the problem is with the user. It assumes 1) my app is not up to date & 2) I had unstable connection. Good luck improving your service with that attitude.

  • Abhiirajthakur
    Abhiraj Thakur (@Abhiirajthakur) reported

    Hello Hello @Paytm I have given money to someone but that money has gone into pending I want to get that money back into my account please help me. @Paytmcare

  • saini_69
    Parvinder Singh* (@saini_69) reported

    @Paytmcare Paytm lite is not working

  • rawat_divanshu
    Divanshu Rawat (@rawat_divanshu) reported

    What a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.

  • saurabhrawat199
    Saurabh Rawat (@saurabhrawat199) reported

    @Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.

  • imajityadv
    Ajit Yadav (@imajityadv) reported

    This small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar