Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/17/2026 05:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • krishsharma16 krish sharma (@krishsharma16) reported

    @Paytm please help i got a fraudulent transaction on my account of ₹18000 and someone ordered that product on my address only kindly cancel it please i cant afford such phones

  • AnkitDu39153951 Ankit Dubey (@AnkitDu39153951) reported

    @Paytmcare @Paytm I have a airline ticket which I cancelled from airline on 30th March and raised a refund request to Paytm on 6th April and till date I have not received my money reference no-12871705934.everytime I contact customer support they say they have escalated.

  • AbdulAziz865 Faisal AlAbbasi (@AbdulAziz865) reported

    @Paytm What the hell! I can't use paytm on my Iphone6! At least slow pay works, you don't work at all now.

  • inikhiltyagi NIKHIL TYAGI (@inikhiltyagi) reported

    @Paytmcare Not able to update mobile number please help

  • Yogeshsvsaini Yogeshs.v.saini (@Yogeshsvsaini) reported

    @Paytm Paytm has worst customer care services It has imposed credit limit on my account with a very low amount. I put a complaint but there is no any response. I have sended kyc documents but not increase my limit my query reference no. is 187948235. Please solve my problem immediately

  • Yogeshsvsaini Yogeshs.v.saini (@Yogeshsvsaini) reported

    @Paytm Paytm has worst customer care services It has imposed credit limit on my account with a very low amount. I put a complaint but there is no any response. I have sended kyc documents but not increase my limit my query reference no. is 187948235. Please solve my problem immediately

  • irajeshdubey Rajesh Dubey (@irajeshdubey) reported

    @Paytm Should start pathology test in reasonable price to support our country in this crisis. Cashbacks will make this like "Cherry on cake" Pls think @vijayshekhar 🙏

  • rakeshsin857 Rakesh Subbanna (@rakeshsin857) reported

    @Paytm @Paytmcare raised a complain twice and not resolved yet . Worst service experience .

  • MithunB007 Mithun Babu (@MithunB007) reported

    @vijayshekhar I have been running behind @Paytm fr a refund which is pending from ur end for long and this kind of service that you provide to ur customer make things difficult.I have been sharing my alternate bank details through various tickets and still now I havent gt my cash

  • imtapas99 TD (@imtapas99) reported

    @PaytmFirstGames I've sent the RMN via DM, please help me to get the PAN verification done ASAP. @PaytmFirstGames @Paytm

  • bhuvnendra__ Bhuvnendra Pratap Singh (@bhuvnendra__) reported

    @Paytm do you have customer care service ? With responsive employees

  • Bhaskar47231843 Bhaskar Kundu (@Bhaskar47231843) reported

    @Nisarg2021 @Paytm Have same problem@paytm

  • MithunB87089921 Mithun Babu (@MithunB87089921) reported

    @Paytm I have been running behind for a refund which is pending from your end for long and this is kind of service that you provide to your customer makes things difficult.I have been sharing my alternate bank details through various tickets and still now I havent got my refund.

  • ShyamTh75402534 Aryan Jha (@ShyamTh75402534) reported

    @MikaSingh @Paytm @GooglePay Please help🙏🙏🙏

  • Norest60245067 Norest (@Norest60245067) reported

    @Paytm 3>Since the person knew i requested for paytm kyc and my bank branch details, it clearly state either the person was paytm employee or there is data leak from paytm server. In either case this is a serious issue. I have complained against the person who called in police.

  • krishsharma16 krish sharma (@krishsharma16) reported

    @PaytmCybercell @Paytm sir suddenly i got an fraud transaction on my account when i saw someone ordered a phone on my address only of ₹18000 i cant afford this product kindly help me in refund sir i have changed my password also as per support team told me

  • panwarprafful1 Prafful Panwar (@panwarprafful1) reported

    @Paytm I have an old Paytm account that has no KYC update is done and I want to completed close this account. Please help as I have no proof which you want to submit only of mobile operators details.@ViCustomerCare @VodaIdea_NEWS Can you please help me to provide required details

  • kbasireddy K Basi Reddy (@kbasireddy) reported

    @Paytmcare Do you really want to resolve the issue or BS on Twitter? Pls read my reply even though you request it to be Pravite. 🙏🏽

  • iam_safwan01 MD SAFWAN (@iam_safwan01) reported

    @SawyerMerritt @vijayshekhar sir account unbkock karwado please 12/04/2021 se Email / Messenger pe Messages APP ke help section se v two time try kiya but no reply from @Paytmcare Guys please 🙏 help me Please Retweet this message please🙏 hepl mee guys

  • Priyanshu908 PriyanshuG (@Priyanshu908) reported

    @Paytmcare I check right now but still no limit increase / problem solved yet.

  • iam_safwan01 MD SAFWAN (@iam_safwan01) reported

    @elonmusk @vijayshekhar sir account unbkock karwado please 12/04/2021 se Email / Messenger pe Messages APP ke help section se v two time try kiya but no reply from @Paytmcare Guys please 🙏 help me Please Retweet this message please🙏 hepl mee guys

  • furiousINDIA Syphilitic sailor 🇮🇳 (@furiousINDIA) reported

    @vijayshekhar @Paytm @Paytmcare Even after trying for more than a month to close my paytm account and paytm bank customer care has been randomly making something or the other excuses in closing account even after providing all kyc documents. Paytm opens accounts just with an otp

  • MithunB007 Mithun Babu (@MithunB007) reported

    @Paytmcare I have been running behind for a refund which is pending from your end for long and this kind of service that you provide to your customer makes things difficult.I have been sharing my alternate bank details through various tickets and still now I havent got my refund.

  • MohitAgarwal33 Mohit Agarwal (@MohitAgarwal33) reported

    @PaytmMall @Paytmcare I have been trying to contact you ever since I received my parcel. I am placing a call on your toll free number. There is no solution there and I am messaging you on your help 24×7.Even there, I cannot find any solution. My problem has not been resolved yet

  • AjithKu57393230 Ajith Kumar (@AjithKu57393230) reported

    @Paytm @PaytmFirstGames hii I has winnings amount of RS.1300 but it is still not credited to my account. When I contact the customer service they say it's done. When I again contact them they say my complete KYC is not done. But I have my KYC completely done please look into it

  • rajuemba Raju (@rajuemba) reported

    @Paytm @Paytmcare What worst app and service. To do the KYC I need to go out in mumbai during covid and search KYC point to complete KYC and then use APP. So to use this App I put my life at risk and go out. Better to delete the App and use other apps. Worst service and App

  • iam_safwan01 MD SAFWAN (@iam_safwan01) reported

    @elonmusk @vijayshekhar sir account unbkock karwado please 12/04/2021 se Email / Messenger pe Messages APP ke help section se v two time try kiya but no reply from @Paytmcare Guys please 🙏 help me Please Retweet this message please🙏 hepl mee guys

  • Sarthak__Anand Sarthak Anand (@Sarthak__Anand) reported

    I never expected @Paytm to onboard businesses which could be potential scamsters. I would urge @Paytm and @PaytmCybercell to investigate and help my case. Thank you!

  • Himangs67834092 Himangshu Sharma (@Himangs67834092) reported

    @Paytm Shut ******** up

  • Norest60245067 Norest (@Norest60245067) reported

    @Paytm 1>I enabled upi in paytm. It asked for Kyc.Due to social distancing said Kya on phone will be done. Few days later I get call saying paytm customer care for Kyc.Since I already asked for Kyc so didn't suspect. The person knew my bank branch, name, occupation already, so no supect