Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Website (19%)
• Login (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

City	Problem Type	Report Time
Kolkata	Mobile App	12 days ago
Kolkata	Login	14 days ago
Varanasi	Login	16 days ago
Dehra Dūn	Login	16 days ago
Delhi	Mobile App	18 days ago
Kolkata	Mobile App	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bhawna (@bhawna2212) reported 4 minutes ago

  @Paytm Is this how you value and treat your customers? Repeated assurances without any actual resolution are extremely disappointing. Please provide a clear timeline and resolve my issue at the earliest.

• 
  Muhammed Abdullah (@nwsAbdullah) reported 8 minutes ago

  @flyspicejet @Paytm Extremely disappointed. We were informed at the airport that SG-472 was cancelled, and SpiceJet staff confirmed a full refund for both onward & return tickets. Now SpiceJet asks us to contact Paytm due to a group booking, while Paytm isn't resolving the issue!

• 
  aware zone (@ZoneAware) reported 12 minutes ago

  @Paytm @YoloBus My Srinagar–Delhi bus 5 July was scheduled to depart at 3:00PM. I reached the boarding point at 2:00PM but the driver informed me the bus had already left at 1:30PM due to an “issue.” No prior call SMS or notification was sent. Yet my refund has been denied twice.

• 
  Shah Alam (@realshahalam) reported 13 minutes ago

  @Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.

• 
  AV (@Indianyouthh) reported 13 minutes ago

  @Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!

• 
  Anand (@Jha_AnandA) reported 17 minutes ago

  @Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar

• 
  MIDHA BHUPINDER 🕉 (@bhupimidha) reported 20 minutes ago

  @Paytmcare @OfficialSBICare kindly help

• 
  Aiden ahmed (@GameDoor3) reported 22 minutes ago

  @Paytmcare is there any problem with my number I am not able to login it keeps saying something went wrong This number +91 9678377020

• 
  Dheeraj Rajawat (@Dh83150Dheeraj) reported 24 minutes ago

  @Paytmcare why I am unable to connect to customer care my 4500rs extra deduct

• 
  bhawna (@bhawna2212) reported 26 minutes ago

  @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

• 
  Ankeet Panda (@ankeetpanda) reported 31 minutes ago

  @Paytmcare @Paytm unable to close fastag after selling my car. There’s no option in iOS App, chat support unable to help & customer care number is a deadend. Pls assist ASAP

• 
  Akshay R. (@akshayrochani) reported 31 minutes ago

  @Paytmcare It has been more than 13+ Hours Still no response from your team. Is this type of support you provide @Paytmcare

• 
  Abhka (@Abhineetkumar12) reported 34 minutes ago

  @Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap

• 
  Prasoon Kumar Pandey (@PRASOONKUMAR4) reported 34 minutes ago

  I am unable to invest in my Mirae assets ELSS fund through Paytm from last week it’s giving an erro “Somethign went wrong” I submitted the ticket yet no resolution. I am not getting any help how to invest further on this fund. @PaytmMoney @MiraeAsset_IN @Paytmcare

• 
  Neeraj Sanwal (@NeerajSanwal999) reported 35 minutes ago

  @Paytm @Paytmcare @PaytmBusiness worst services. No human to talk. Only AI supported customer care number. They have put my account on hold and amount not settled it to my bank account yet for last 3 days.

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 35 minutes ago

  Will you people help or should I stick with Phonepe? @PaytmBusiness @Paytm

• 
  MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported 39 minutes ago

  Truly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness

• 
  Swapnil Harkanth (@swapnilharkanth) reported 40 minutes ago

  @Paytmcare @Paytm You and your team are the most unprofessional service providers out there. Your representatives from Jalgaon, Maharashtra strung us along for 2 weeks to get a damn QR code approved, took at least 25-30 OTPs, harassed ******** out of our staff and now they are asking for more documents. This led to loss of business because we had to use a personal QR code to accept payments. We are now going ahead with @PhonePe and I will make it a point to strongly recommend people to NOT use your services. Rot in hell ********.

• 
  Vishal anand (@Vishalanand451) reported 45 minutes ago

  Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm @Paytmcare

• 
  Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported 45 minutes ago

  @Paytmcare Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates

• 
  ashleysha yesugade (@ashleysha) reported 50 minutes ago

  @Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!

• 
  Abhiraj Thakur (@Abhiirajthakur) reported 51 minutes ago

  Hello Hello @Paytm I have given money to someone but that money has gone into pending I want to get that money back into my account please help me. @Paytmcare

• 
  Vineet (@lost_secular) reported 52 minutes ago

  @Paytmcare , paid through paytm on @Meesho_Official, payment completes, money get deducted, @Paytm confirms the payment, but order is not processed. Your chatbots do jot help. Ticket 200012319393 gets closed without any resolution. No refund yet Process the refund asap

• 
  Samir Gangar (@Samir_N_Gangar) reported 53 minutes ago

  @Paytm the most pathetic service- its a scam I booked a flight from mum - blr, when i tried to check in, it said it was cancelled, no one contacted, neither is there any helpdesk to answer your queries, you will just be redirected by the ivr from one extention to another

• 
  Vishal anand (@Vishalanand451) reported 55 minutes ago

  @Paytmcare Call me i can't login

• 
  Devesh Jha 🕉️ (@0x_devesh) reported 57 minutes ago

  @PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue

• 
  Mohit Sachdeva (@mohitsachdeva21) reported 59 minutes ago

  @Paytmcare U do whatever you want I don’t have any issues please refund the Amount. Vijay Shekhar is not paying me Interest for same. Kindly refund my amount Else today is last warning I will raise case in court for same.

• 
  Tejas (@Tejaravir) reported 59 minutes ago

  @Paytmcare For the second booking ID 27263012824 (PNR: Y662GY), I have also re-attached the official IndiGo Tax Invoice confirming the statutory airport tax refund of ₹1,221.00. Please link both of these tracking amounts to my active support Ticket #200012164355. Thank you!

• 
  sudhir (@78sudhir) reported 1 hour ago

  @PaytmBusiness @Paytmcare @Paytm kot bhi paytm business app or Paytm soundbox use me nhi le,ye payment settlement time se nhi karte or customer service centre per baat karne par bhi koi solution nhi nikalte,total collection money ko hold pe dal dete h

• 
  Mohit Sachdeva (@mohitsachdeva21) reported 1 hour ago

  @Paytmcare Why 6 days it is your work to do not my Why should I wait. Has I taken any loan from you. As per customer rules you can’t hold any customer without any reason. Kindly refund my amount by EOD. Else I will see u guys