Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/19/2025 07:35

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • rahultolambia rahultolambia (@rahultolambia) reported

    @Paytmcare Please resolve my problem?

  • Priyankaind13 Priyanka Goyal (@Priyankaind13) reported

    Purchased products from Clovia and paid using @PaytmPostpaid__ @Paytm @Paytmcare Returned a few products and the refund has been processed but its not reflecting in my Paytm Postpaid statement! No way of reaching the customer care! Tried everything! Worst exp

  • ArpitGu69315351 Arpit Gupta (@ArpitGu69315351) reported

    @Paytm bad experience not resolved my issue since 24 hour’s

  • PriyaPr72016216 P Priyadarshini (@PriyaPr72016216) reported

    Also @Paytmcare I am unable to call you directly as there are no such easy access numbers. Kindly look into it. Today I received an email saying someone wants to update kyc documents. I have for now blocked the account. I need help immediately.

  • SahilKh83124241 Sahil Khan (@SahilKh83124241) reported

    Hello Paytm i am facing issues in my paytm account 928081017220 i cannot receive money from receiver bank please check and slove my problem as soon as possible @PaytmBank @Paytm @Paytmcare

  • iamgouravshah Gourav Shah (@iamgouravshah) reported

    @Paytmcare @Paytm mene Paytm rent payment se aaj 5k sent kiye apne credit card se or card se pese cut gye or transaction failed show huyi mujhe or pese wapis bhi ni aaye or na hi koyi msg ya notification.. Please resolve this problem :)

  • Rohit7_d Rohit Dantkale (@Rohit7_d) reported

    @PaytmBank @Paytmcare @Paytm I didn't informed about convenience fee before using Paytm postpaid. Loan repayments due date should atleast 1 month but due date is showing on 7 August for the loan taken on last week of July. Worst service ever experienced from any bank .

  • itsyourboisoul You know who i am (@itsyourboisoul) reported

    @Paytmcare No thanks, your Service and your marker debt are already enough lol.

  • cryptogurudev Deepak Ojha (@cryptogurudev) reported

    @paytmbankcare @Rbi @Paytmcare my paytm account 1 year 3 month gone still my account blocked and what ur department doing nothing to say and which cybercell give u order to block account and still no investigation done indian banking system bad day by day.

  • TapeenY Tapeen (@TapeenY) reported

    @PaytmBusiness It’s ridiculous @Paytm , you have been sitting on money since a month now. You purposely dont want to pay it back, even though your POS showed the payment failed, you have all the proofs but u are scamming people. Customer care is equally corrupt, doesnt want to answer at all.

  • yours_aakash Dr. Prabhat Mishra (PhD) (@yours_aakash) reported

    @PaytmBank @Paytmcare @Paytm even after providing all details they kept my money on hold which was for my medicine. What a nonsense service

  • Gyan_07_ Gyan (@Gyan_07_) reported

    @Paytm @Paytmcare 1/2)Order ID- 18742237778 Today I was paying my electricity bill I haven't entered my upi pin but still transaction got successful and money got debited from my account I tried contacting customer care multiple times but their was no support only bots were there

  • itfaster_ itfaster (@itfaster_) reported

    @UjjwalChahal4 @Paytm See their terms&conditions, you need to pay convenience fee for using #postpaid #paytm service...

  • sunilrout305 SUNIL ROUT (@sunilrout305) reported

    @LaxmanKhirwar19 @Paytm @Paytmcare there service suck .. always your connect time less than 1 minute in start then start incresing to 1 year. i think they have 1 employee who answer all the thing... ha ha ha.

  • tupidsword Tupid Sword (@tupidsword) reported

    @Paytmcare i want to stop paytm postpaid service. How can i stop this service? There is no option listed in 24*7 help support. Please solve this issue as early as possible.

  • himanshu_hindvi हिमांशु मिश्र (@himanshu_hindvi) reported

    Dear @Paytm @Paytmcare today i want send transfer the money from my @AxisBank to bank of India account but transaction failed also amount deducted from my account .also I contact to your customer care but no response. So please resolve the issue and refund the amount.

  • PriyaPr72016216 P Priyadarshini (@PriyaPr72016216) reported

    Hello @Paytm I tried thrice to get my phone number of my paytm account updated to a new number. But did not get proper support till now. Can you help me to update my number so that I can use my paytm account? I am unable to access my old number since 3 months. Thank you!!

  • PriyaPr72016216 P Priyadarshini (@PriyaPr72016216) reported

    @Paytm @Paytmcare kindly help.

  • jalajdonjalaj17 Jalaj Mishra (@jalajdonjalaj17) reported

    its the wrost service experience i had i was using paytm postpaid nd i know that money will be deducted if not payed on time but this last month i haven't used paytm postpaid still fined the amount of ruppees 513 .i want to get my money back asap! @PMOIndia @Paytm @vijayshekhar

  • Abhicine Abhishek Upadhyay🇮🇳 (@Abhicine) reported from Gurgaon, State of Haryāna

    Hi @Paytm @Paytmcare, How do I cancel my paytm postpaid? You have charged my account incorrectly for two consecutive months. Please help me in turn this off.

  • doctordeath11 sumit madaan (@doctordeath11) reported

    @Paytmcare no body responds on customer care call and chat service is bullshit. Worst experience with Paytm. #paytmkabhimatkaro

  • rm_rajashekar Rajashekar RM (@rm_rajashekar) reported

    @Paytm worst help line . 24x 7 help line not working

  • ankur_16n ANKUR (@ankur_16n) reported

    @Being_Humor @Paytm BC monthly salary Google pay se mat liyo IT Cell ki......support Made in India

  • hideme_666 Hidden (@hideme_666) reported

    Hey @PhonePe why are you fu*king up I lost ₹119 #Rupee because of your bad service, atleast @paytm save my 50 #Rupee

  • asadgour Live For Others (@asadgour) reported

    @Paytmcare How many years you will take for find this problem where is mistake who done this mistake Paytm or ABF Clear immediately.

  • lastshivani Shivani Singh (@lastshivani) reported

    @Paytm I have an issue with Paytm postpaid. Today is 1 August but you added a late fee. Not only this you added some extra charges. There is no customer care team to solve the issue. @Paytmcare

  • sunilrout305 SUNIL ROUT (@sunilrout305) reported

    @Paytmcare need to do my kyc. already been 30 days. sent all my data. always need 2 working days to solve by chat.. continue.......... after 1 month same replay need 2 days more... after 1 year same replay...need 2 more days always

  • Hschadha11 Harpreet Singh (@Hschadha11) reported

    @Paytmcare @SBICard_Connect I can apply SBI paytm credit card and Also approved my credit card but information not show on my Paytm app,then click SBI view Card open New window show apply HDFC Bank credit card, please solve my problem because credit card details not show my Paytm

  • namrohitsingh11 Rohit Singh (@namrohitsingh11) reported

    @Paytmcare Are you trying to resolve this issue ?? I wanted to see one line for that also in your reply.

  • 0fficial_shivam shivam pareek (@0fficial_shivam) reported

    Hi @Paytm @PaytmMoneyCare I can't able to access my account. This is second time that my id is lost . I trusted Paytm money and started investing. Now you guys are not helping also.