Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Website (23%)
- Transactions (8%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 4 days ago |
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Mobile App | 12 days ago |
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Transfer | 1 month ago |
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Website | 1 month ago |
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Mobile App | 1 month ago |
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Mobile App | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rausan (@Rausan007) reportedDear @Paytm and @DigitInsurance, Extremely disappointed with the service and lack of resolution. I renewed my vehicle insurance policy (Vehicle No. OD02AK9911) through Paytm on Digit Insurance two days ago. Payment was successfully completed and KYC was also done. Yet no policy.
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संजीव कुमार /Sanjeev kumar 🇮🇳 (@sanjeev2548) reportedHi @Paytm why I am not able to see my daily SIP @Paytmcare ,what a. Shame you are playing wit the customer money @vijayshekhar
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Zaidi (@AbbasZaidi08) reported@Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.
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Ankur Agrawal (@AnkurAg09) reported@Paytmcare As per normal rule, if any customer not eligible , the offers does not highlight while payment . But it was highlighted to me . I hv applied it. And shows exhausted on next payment. Whose ss is attached . Now do whatever. But it's cheat
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Prasun Banerjee (@Prasun27) reported@Paytmcare I would like to to delete one automatic payment mandate but I couldn’t able to .. whenever I tried to do it it’s asking for sim verification and the verification failed every single time .. I tried almost everything for last few days but couldn’t succeed .. please help
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Mukund (@Mukund_rdd) reported@Paytmcare I opted for the Alternative Travel Plan Voucher while booking railway ticket PNR: . The train has already departed but the ticket is still showing in waitlist. I have not received the voucher yet. Please issue the voucher immediately. Support ticket id: 200012145866
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STRAY CAT (@imkiwifruit) reportedWhat kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.
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Nikk (@abhi_verma05) reported@PaytmBusiness @Paytm @vijayshekhar Paytm business totally fraud there is no customer care my settle yet showing pending pathetic chutiya company they Harrash people and keep there money
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it's me Amit (@_oyeamit) reportedWhat is this behaviour? My dm got ignored and my issues is still not resolved! This is very disappointing service from your side @Paytm @Paytmcare #paytm #disasterservicefrompaytm #DisasterPaytm
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himanshu sharma (@idiotic734) reported@Paytmcare Hi @Paytmcare Hemat, Thanks for your prompt response! When i will expect this issue resolution. I am not able to use my bank services because of auto pay
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Nemo🐠 (@indiaredeem) reported@Paytmcare Respond to the customer !! not me @CaneCitizenUno
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i mantesh yadav 🇮🇳 (@yadavmantesh01) reported@Paytm Payment of ₹349 is successful, but Jio recharge is not received. Airtel Thanks app was used with Paytm UPI. Please help. Transaction ID: 7478647389383307264.
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Bhavesh chandel (Advocate) (@iamB_Chandel) reportedExtremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.
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Brundha (@brundhareddy24) reported@Paytmcare @Paytm Such a disgusting customer service. Cant even call to any number. Atleast we should get proper response right, its been more than a month . I have never seen such a worst platform ever
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Brundha (@brundhareddy24) reported@Paytmcare @Paytmcare Can you please respond to this issue ?? @allianceair has cleared the refund from their end and provided the screenshot aswell
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Ash (@ashuxoxo) reportedHey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm
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vishal kumar singh (@vishalromeo1994) reported@Paytmcare You are not replying I have message you why pay service too slow should I stop using paytm or what there are alternative you are going to loose your important customer i think
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MULK RAJ ANAND (@VoteMulkraj) reportedThis is a clear case of service downgrade and misrepresentation. Customers paid for AC Sleeper comfort but received a completely different service without prior notice. Requesting immediate intervention, investigation, and appropriate refund/compensation. @Paytm @vijayshekhar
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Rahul Srivastava (@srirahul92) reported@Paytmcare Ek bhi customer executive available nahi hai. AI appoint kar rakha hai, ab AI se baat kare. Call me back on 9471939850
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rajeshराजेशರಾಜೇಶ್ ॐ (@rajuk21) reported@Paytm hi I am investing every day 51rs in your app for one mutual fund. But now redeem amount is very difficult. What to do. For all service your app works fine. For redeem system goes to hang. Why.?
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Vishal Deshpande (@vishaldeshpande) reported@100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service
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TesLa (@emravikanth) reportedHello @Paytmcare @paytmmallcare @Paytm. I am trying to download an invoice for a purchase I made on paytm mall but Iam not able to download it. I have contacted the customer care multiple times they are denying to send me the invoice. Can you please send me the invoice.
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raja (@RajaFabrics) reported@Paytmcare Great morning all. You as an finance handling company unable to solve my issue. I have mailed you texted you more than 40 times . Still the issue was not resolved. I felt ashamed by the way being your customer for 7 yrs.
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Arpit (@ArpitRa12715246) reportedDear @Paytmcare @PaytmBusiness Still not any update. Already completed 72hr but still no update from our end It's very frustrating and pathetic service.
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BSNLCare (@bsnl_care) reported@Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)
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SATS (@MamataP1275) reportedWant to return my Paytm Soundbox. Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm @PaytmBusiness
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Shaikh Rehan (@Sheikhrehan234) reported3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare
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Apoorv Agrawal (@wowapoorv) reported@bsnl_care Please resolve the issue I’ve made a reacharge of 997 and its nit yet done @jagograhakjago @Paytmcare resolve or refund
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Shubham (@ShubhammBtr) reported@gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.
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AJAY MALANI (@ajaymalani34) reported@Paytm Plz share customer care no