Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Website (22%)
- Transactions (17%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 3 days ago |
|
Bhubaneshwar
|
Website | 3 days ago |
|
Agra
|
Mobile App | 15 days ago |
|
Chhindwāra
|
Mobile App | 22 days ago |
|
Jaipur
|
Mobile App | 25 days ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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saikartikbns (@saikartik95) reported@Paytm @Paytmcare A upi refund from a merchant has not been credited to my upi linked bank account while it is showing as a credit in my balance and accounts section. Your help chatbot is not helpful at all. Pls resolve
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Manoranjan Jena (@MR_Jena7) reported@Paytmcare Called customer care many times but no resolution. Star Air confirmed the refund was sent to Paytm. ₹4,695 is still pending. Please resolve urgently. #RefundIssue
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.
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PAVANKARTHIK (@pavankarthik_99) reported@Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money
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JD (@ZiledarVerma) reported@Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.
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Samrat Ghosh⚓️(65/100) (@samratghosh54) reported@Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare From now onwards never using this **** Paytm ever. They just waste time. Today is my payment due date, and just now paid through Gpay and it got settled within 1 min and got confirmation from HDFC too. Never ever going to use this Paytm now. WORST. Don’t use this app. @Paytmcare
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Rise up (@Riseup16242151) reported@Paytmcare for one cancellation i have to chase you since 2 hr i have nt get call back please solve the issue else paytm will be responsible if i pay airline charges higher
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ＬＥＯ 🍥 (@i_lexo) reported@Paytm @Paytmcare Ticket ID: 200011831764 order 27114185477 this voucher not working on my business account i buy direct from amazon so please refund also unblock from @Paytmcare
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Indrakaran Reddy (@IndrakaranN) reported@Paytm dear team I am unable to connect customer support, please help to assist someone for my issue
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Harsh jain (@hjain11) reported@Paytm @Paytmcare please solve my issue permanently. Why i always get charged for sound box when i took lifetime free plan. Please help and refund and fix the issue once and for all.
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Lavanya A. (@happybychoicee) reported@Paytmcare Now it has been 4 days now still no resolution despite sharing all the required details @Paytm please help?!
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Sankalp (@Sankalpraj5) reportedDear @Paytmcare @PaytmBank @Paytm My Paytm Payments Bank account was frozen long ago, and I still have money stuck in my account and FD. I already raised requests but haven’t received a resolution.Since the Paytm Bank app is no longer available, please help me withdraw my funds
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Satya (@VSATISH848) reportedHi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...
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Nihar Ranjan 💫 (@garibceo) reported@JioCare Don’t you get my point as informed I have already done recharge via @Paytm and still not working.!!
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दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported@Paytmcare Do you have any timeline do resolve the issue?? Do you have any customer care number?? Where I can reach you. Or playing msg msg only?? @vijayshekhar
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money
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Dr. Harsh Bhatt (@harshrbhatt9) reported@Paytmcare worst customer support. No one is replying to mail or anything. Cant get my refund of my flight booking. For more than 18 days. Cant connect to customer care number also.
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Bhavesh chandel (Advocate) (@iamB_Chandel) reported@PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService
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Saurabh pathe (@Saurabhpathe1) reported@Paytmcare Again same issue
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PAVANKARTHIK (@pavankarthik_99) reported@Paytm can you send me the Paytm payment bank customer support number please
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint.@Paytm @vijayshekhar
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chandrashekar srinivasan (@The_DailyEditor) reported@Paytm having repeated issues with your upi app saying my bank account is inactive when it is not! Have triple checked with my bank, account is fully active. Why are you blocking payments?
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MODIfied Sree (@MODIfiedSree) reported@PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636
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Mohit Saini (@JSRMohit1) reportedHello @Paytm @Paytmcare i am having a issue related Flight Refund since last 2-4 days the paytm support just raised the ticket and no one connected to me till now please look into this! The PNR for flight is 9497MU
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Saurav Sagar (@mello_drama020) reported@Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to
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Surmeet Singh (@Surmeet2108) reported@Paytm soundbox is a Nightmare and not a service... They will Loot you to fullest... @Paytmcare is useless
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Nilavarasan V (@nilavarasan_v) reported@Paytmcare Sent to DM as requested. Kindly take it further and resolve the issue.
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Anushree Thatte (@anushreethatte) reported@Paytmcare Hi Ria, I have messaged you my transaction ID. Let’s hope you resolve my issue today.
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Maz Haque (@MazHaque2) reported@Paytm @Paytmcare @PaytmBank need to get a cancelled cheque from my paytm app but not able to. Please help with the procedure.