Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (53%)
• Website (20%)
• Transactions (13%)
• Login (7%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, Yamunānagar, and Mumbai.

City	Problem Type	Report Time
New Delhi	Mobile App	5 days ago
Haridwar	Transfer	24 days ago
Bhubaneshwar	Website	24 days ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaurish Passi (@gaurishpassi1) reported 4 minutes ago

  @Paytmcare Hey Sahil, How deep are you in this issue that there’s been no response for the past 11 hours from the Paytm team?

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 6 minutes ago

  Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

• 
  Rohit (@madaan1985) reported 6 minutes ago

  @Paytmcare @Paytm why do not you check my previous DMs 2 days back. Do I need to provide or write down separately in #paytm who so ever gonna revert me. Check you DM 2 days back #scam

• 
  Astitva Singh Bais (@_astitvasingh_) reported 9 minutes ago

  Dear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 10 minutes ago

  and there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.

• 
  Bappy Kumar (@BappyKu68879203) reported 10 minutes ago

  @Paytm I was making a UPI transaction of 9700rs and the the transaction has failed but the money was debited from my bank account UPI reference number 208000439392 ... Please solve my issue and refund the amount .. it was very crucial transaction an need this money in urgency

• 
  BSES Delhi (@bsesdelhi) reported 12 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, the online payment takes up to 3- 5 working days. Kindly check the status after the given time period.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 13 minutes ago

  @Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank

• 
  Amal Prasanth Kumar (@amal_prasanth) reported 18 minutes ago

  @Paytmcare made a self account money transfer at 7pm today and still now it is not credited. @Paytm again started playing with peoples money... Solve the issue and give my money back

• 
  Pardeep Rana (@Cybercellteam) reported 19 minutes ago

  @Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 20 minutes ago

  Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytmcare

• 
  Vikas Yadav (@VikasYadavA2Y) reported 23 minutes ago

  @Paytmcare Pls refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  ANSHUMAN SINGH (@Anshusingh1503) reported 23 minutes ago

  Dear @Paytm, @Paytmcare your AI support is unbelievably frustrating. You asked for a State Bank of India statement, and I uploaded an SBI statement—which is literally the same bank. Instead of reviewing the document properly, your system keeps sending the same automated responses

• 
  BSES Delhi (@bsesdelhi) reported 27 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.

• 
  SATS (@MamataP1275) reported 30 minutes ago

  @PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm

• 
  Pardeep Rana (@Cybercellteam) reported 31 minutes ago

  @Paytmcare Hi, I want to know how to update PAN in Paytm App. Please help me with this.

• 
  Abhishek Kumar Singh (@abh1kr) reported 34 minutes ago

  @Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?

• 
  I,m SANTOSH (@ImSANTO39590187) reported 35 minutes ago

  @Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.

• 
  MULK RAJ ANAND (@VoteMulkraj) reported 36 minutes ago

  This is a clear case of service downgrade and misrepresentation. Customers paid for AC Sleeper comfort but received a completely different service without prior notice. Requesting immediate intervention, investigation, and appropriate refund/compensation. @Paytm @vijayshekhar

• 
  Ajay kumar (@REWADIKHEDIYA) reported 44 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 44 minutes ago

  @Paytmcare From now onwards never using this **** Paytm ever. They just waste time. Today is my payment due date, and just now paid through Gpay and it got settled within 1 min and got confirmation from HDFC too. Never ever going to use this Paytm now. WORST. Don’t use this app. @Paytmcare

• 
  BSES Delhi (@bsesdelhi) reported 45 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update

• 
  Ajay kumar (@REWADIKHEDIYA) reported 45 minutes ago

  @gibesandswings @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  sherin (@sherin895939728) reported 48 minutes ago

  @Paytmcare Hey Chetan, there is nothing to help me out here. Stop fooling ppl in the name of fake offer scratch cards.

• 
  Venjix Gaming (@Venjixgaming) reported 48 minutes ago

  @Paytmcare Solve this issue

• 
  cyril emmanuvel (Real) (@CyrilEmmanuvel) reported 53 minutes ago

  @Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI

• 
  it's me Amit (@_oyeamit) reported 56 minutes ago

  @Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare

• 
  Manas Kumar Agarwal (@15_manas) reported 56 minutes ago

  Paytm a big cheat company.Using paytm merchant service is the worst decision.Unnecessary charges are taken by them.First they assure no charges for device then they cut money automatically which we receive from our customer.That is our hard earned money.@Paytmcare @vijayshekhar

• 
  Devansh Sharma (@champdevansh) reported 1 hour ago

  @theLisanAlGhaib @Paytm Nah they said they will look into the issue and try to solve asap. Did you raise any ticket or get any call from them?

• 
  CitizenCane (@CaneCitizenUno) reported 1 hour ago

  @Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm