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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (83%)
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Login (17%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sumayya Sarosh
(@SaroshSumayya) reported
@Paytmcare Still not getting anything and costumer care .. my issue still not resolved . Very poor and slow costumer care services..😡
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Gupta Raghav
(@rgtmraghav) reported
@Paytmcare @Paytm has the worst customer support ever, that I have seen. They keep sending Generic responses to customers. Even do not care about the things told to the customer. Waiting from last 24 days. Cc @vijayshekhar
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SR Khan
(@arkhan500) reported
Your service is very bad and customer support @Paytm
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abhinav gupta
(@abhinav3112) reported
@Paytmcare I want invoice for one of my orders form 2017. I am unable to access this from app. Please help it's urgent.
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Piyush Biswas
(@Piyush_wayfarer) reported
Still the problem persist. Customer care not able to provide solutions. Today is 5th day. Feeling worried. Thinking where to go now to get my money back from Paytm. @Paytmcare @vijayshekhar
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papun sahoo
(@papunsahoo20) reported
@Paytm @PaytmMall @Paytmcare Hi After receiving delivered massage on my mail/sms i contact courier boy contact no (showing on paytm app ) they say don't have a Any parcel on your address also rude behaviour & cut the phone , please review my problem as soon as possible. 2/2
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Ankit Patel
(@ankeetpatel01) reported
@Paytm i have a dispute regarding fast tag deduction. Raised the complaint but of no use. Want to talk to customer service representative. Please guide.
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anonymous
(@Samarth98852730) reported
from
Bhopal, Madhya Pradesh
@Paytmcare @Paytm Please enable wallets/KYC options. It is really inconvenient for new users as they are not able to fully use the benefits/features of @Paytm It is my humble request to either enable wallets or enable the KYC verification. Thankyou, With regards, Your customer.
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Cool Evils
(@CoolEvils1) reported
@Paytmcare I have some issue please dm me
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Manan Sethi
(@MananSe69817831) reported
@Paytmcare @Paytm I have recharged ₹2000 for Prepaid electricity. Board is MSPDCL. The transaction is successful but I haven’t received the *coupon code* which is required to be inserted in the meter. Order ID-17884910954 PLEASE HELP.
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Melissa
(@MelissaBuCkk) reported
@Paytmcare Dear paytm please Help I've wrongly Sent 5000 to different number from my paytm please Help me 🙏
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Vaibhav Raj Pandey
(@imvaibhav_12) reported
8-9:30 pm happens be our peak time when customers make payments for the services we offer. And, while UPI was down again yesterday, We were able to take 23 payments during the period thanks to @Paytm wallet. Dis also reminds me of my unconditional love for VSS! Never disappoints
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Mandalia Chirag
(@chirag_mandalia) reported
I want to cancel my booked ticket on PayTM but it is not showing the option of cancelling the ticket.. please help me @PaytmTickets @Paytm @Paytmcare
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Poonam Gautam
(@g85poonam1) reported
@OfficialDMRC I am facing the problem with online recharge of smart card. Already I faced the fraud of Rs 200 by Delhi metro and paytm. And now at the stations the CC executive put conditions before recharge by gpay or paytm. It's all are against of customers care. @Paytm
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Renoll Fernandes
(@RenollFernandes) reported
@Ravisutanjani Deleted @Paytm coz of data privacy concern. Their payment gateway is fast but app design is ****.
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Gaurav Kumar
(@gkgauravanand) reported
@Paytmcare @PaytmMoney . Sorry but this is unacceptable. Down with paytm and it's payment gateway integration. It's just one of those **** I daily come across.
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Raj Chowdhury
(@Chow82728149Raj) reported
I am refer to my friend on paytm and he download by my refer link and he transferred money via UPI but I am not receive refer reward please help 🥺 @Paytm #Paytm
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AkankshaDureja
(@AkankshaDureja) reported
@Paytm @Paytmcare @JandKBank Kindly help with a transaction that hasn't gone through but the amount has been deducted.
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Gaurav Kumar
(@gkgauravanand) reported
No doubt why they have gone down . The testing mode of @Paytm payment gateway is piece of ****. I am using the correct MID, Keys but it says invalid MID. I copied it from Paytm site. I tried reaching em but its just one of those big companies does to u. Show u a middle finger.
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Rohit jain
(@jainr0835) reported
@Paytm not able to tranfer the money of wallet in bank account money was transferred to wallet by mistake Please help me
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aman soni
(@Amansoni439) reported
@Paytmcare i have raised a complaint to NATIONAL CONSUMER HELPLINE against PAYTM. Docket number-3443184 please solve my problem.
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docinsane
(@deepakgodaradg) reported
from
Patiāla, State of Punjab
Paytm customer care support is worst, 30 days no improvement in my issue regarding paytm postpaid @Paytmcare
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Abhishek Gupta
(@Abhishek_250199) reported
@Paytm sir, I want to close my postpaid service
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Nikhil | നിഖിൽ
(@nikhilnarayanan) reported
After using @Paytmcare Fastag for long, ended up signing up for @ICICIBank_Care Fastag. Realized in a day's time how terrible ICICI is. They're asking me to visit a toll plaza to make an edit to the vehicle-profile. Broken web interface. Dead Whatsapp bot. Helpless phone reps.
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Abdullah Salman
(@salmanab4092) reported
@Paytmcare Till now no revert in DM not resolution. Instead just foolng customers in the name of cashbacks. That's why paytm lost share price. Stop fooling customers or paytm will completely vanish from India. Twitter customer care is even worst and pathetic.
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The Kaipullai
(@thekaipullai) reported
@nikhilnarayanan @Paytmcare @ICICIBank_Care As soon as you login to the App, you get a big screen that says wallet recharge. But that is not your Fastag wallet. It is ICICI wallet. Your fastag won't be recharged with it. Recharging your fastag is hidden somewhere that needs a treasure map
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tarachand paliwal
(@tarachandpaliw5) reported
@Paytm Please refund my payment.. it is second time I request you. I paid rupees 500 but because of failed transaction ,I am still waiting for my refund. Paytm customer care plz give attention to my problem and solve as well.
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Anil Meena🇮🇳
(@AnilMee81945300) reported
@Paytmcare I am apply for paytm credit card and my offline verification are done but i am not getting next update regarding for credit card,same status show in app,please resolve my problem as soon as possible. Registered mobile number-9468662513
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Dr. Rima Bajaj Chhabra, PhD
(@RimaChhabra) reported
@PaytmBusiness @Paytm 7. Keep money in receiver's Paytm wallet for 1 day before transferring to his UPI bank account. So that you can roll it back 8. Give cyber crime government numbers handy on your website. 9. Don't make your call center number totally manless with no human interface to answer cust
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Swaminathan
(@swamiplsi) reported
@Ravisutanjani I think people should use @paytm more to support the made in India initiative. At least give them a good market share for they helped during the demonitization days when the others were not available. Without #PayTM we all would have been in the money exchange queues for longer.