Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
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Login | 8 days ago |
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Transactions | 14 days ago |
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Mobile App | 24 days ago |
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Withdrawals | 1 month ago |
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Transactions | 1 month ago |
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Website | 1 month ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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रीड की हड्डी किसान (@mia_peachx0003) reportedBooked RSRTC bus via Paytm (Sirsa → Sri Ganganagar, 21 Apr 2026, 10:58 AM). No bus info, no staff support at pickup point. Conductor first refused ticket, later allowed on adjustment. Faced delay & stress. Please take action & provide refund. @Paytm @RSRTC_OFFICIAL
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Shiv Sutar (@shiv__sutar) reported@Paytmcare @Paytm @Paytmcare please resolve my issue is still pending
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अज़ीम आलम खान (@Azeemalamkhan2) reportedI purchased Paytm Gold a few days ago.After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen.I have already contacted customer care multiple times. @Paytm @vijayshekhar
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Manas KJ 🇮🇳 (@kj_manas) reported@Paytmcare @Paytm you have one of the worst in-app help system. There is no way to reach out to you on call for support. I have been one of the earliest users or Paytm & have stick to this app for UPI & all of my needs but did not expect poor support, kindly reach out to me asap
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Herononymous (@herononymous2) reportedI'm not able to get my refund through your customer care!!!! Such a pathetic service?!!? @Paytm @Paytmcare
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Madhav Gupta (@Madhav_Gupta14) reported@Paytmcare Looping in @PaytmBank as advised. This issue has been pending for long and affects access to my wallet funds. Requesting immediate intervention - please assign a case owner, share a ticket ID, and provide a clear resolution timeline.
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Deepak Kumar (@DeepakK06069279) reported@Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose
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Yash aggarwal (@Yashagg14185775) reported@Paytmcare Sir my problem is why your team does not reply to the mail.
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Sahil (@Sawhil31) reportedHello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?
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Seven Sister (@SevenSisterIND) reported@Paytm @Paytmcare @PaytmCheckin Kindly issue the ticket under booking id 26931269137 asap
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Thakur Saab (@Thakurxsfe) reported@Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.
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Reddy Boy💙 (@iamreddyboy) reported@Paytm @Paytmcare I’m receiving frequent promotional calls from Paytm customer care about offers. How can I stop them?
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ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported@Paytmcare @Paytm @PaytmMoney hello I want withdraw my Mutual fund money but no withdrawal option I have tried to connect customer service but no call accept or no calls recieving Ru cheating customers
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Shivam Kumar (@ShivamK62214680) reportedVery disappointing. Wrong recharge via Paytm, reported by email immediately. Airtel replied after 7 days saying beyond 3 days no help. In AI era, such cases can be prioritized—unless there’s no intent to help. @airtelindia @Paytm
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Karan (@karan_018) reported@Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.
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Sumant Joshi 🇮🇳 (@geoshri) reported@Paytmcare my upi lite is not working despite having adequate balance. Help, please
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Air India (@airindia) reported@ADVJITENDER @Paytm Dear Mr. Mehta, we would like to apprise you that you are eligible for a full refund. Kindly connect with your travel agency to claim the refund, and they may reach out to the Air India Sales Team for any required support. We hope this information is helpful.
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space (@Wild83206947) reported@Paytmcare DMed all details and fingers crossed - the flight is no more feasible but at least you guys could help recover the money paid for the non issued ticket..
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dan mahachi (@DanMahachi) reported@Paytmcare @Paytmcare l think it's wise l take legal action now....since you are showing no interest in solving my issue it's been 1 month now and you haven't refunded my money,am really disappointed in you
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Yash aggarwal (@Yashagg14185775) reported@Paytmcare Sir my problem is why your team does not reply to the mail.
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अज़ीम आलम खान (@Azeemalamkhan2) reportedI purchased Paytm Gold a few days ago.After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen.I have already contacted customer care multiple times. @Paytm @vijayshekhar
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sushil (@sushil_64) reported@Paytmcare Your DM not working!!!! I have given reference of my ticket in tweet . Kindly resolve ASAP ...before a I raise a dispute
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Yasharth (@yasharths21) reportedHi @Paytm @Paytmcare @paytm I booked flight tickets today and added travel pass to it, but my ticket does not show travel pass. Please assist ASAP, paytm Help in app is not responding Paytm Booking ID : 26911157329 Ticket id : 200011352126
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Maverma (@Maverma55555) reported@Paytmcare No response from your side still facing problem access denied
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Nischay Kumar (@Nischay_K3) reported@PaytmTravelCare Either resolve my issue asap else I will raise complaint @Paytm @PaytmTravelCare
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SUJIT BANERJEE (@SUJITBAN23) reported@Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.
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Saurav Dutta (@sauravdutta84) reportedI booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare
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Deepak Kumar (@DeepakK06069279) reported@Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose
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Pawan Pareek (@paree93270) reported@Paytmcare Hi, Due to continuous harassment calls, I was unable to attend your call. Please call again or resolve my issue here.
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Mohd Farman (@faizali7714) reported@Paytmcare I am waiting for resolve my issues