Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 10 days ago |
|
Dārjiling
|
Transactions | 17 days ago |
|
Bengaluru
|
Mobile App | 26 days ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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अज़ीम आलम खान (@Azeemalamkhan2) reportedI purchased Paytm Gold a few days ago.After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen.I have already contacted customer care multiple times. @Paytm @vijayshekhar
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Abhishek S (@abhya_15) reported@Paytmcare @PaytmBank nobody is responding. still receiving the annoying messages I guess nobody except @vijayshekhar could help me here
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Munesh Bhargava (@MuneshBhargava) reported@paytmbankcare I’ve shared my number multiple times in DM w/o any response,I can’t withdraw money,I can’t use money in any of purchases,I can’t reach out to support executive due to no provision in app, chatbot not helpful, is there anyone in @Paytm who can help resolving it. @vijayshekhar
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रीड की हड्डी किसान (@mia_peachx0003) reportedWorst experience with RSRTC & Paytm! Sirsa→Sri Ganganagar (21 Apr, 10:58 AM). No bus info, no support. Bus late, conductor refused ticket, then “adjusted”. Unacceptable! Take action & refund. @Paytm @RSRTC_OFFICIAL
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Maverma (@Maverma55555) reported@Paytmcare Access denied when login
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Adya Prasad Yadav (@santuy377814) reported@Paytmcare Please share payment link my mobile number stolen so I am not able to login that account
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Manish Kumar Mall (@IamManishMall) reported@Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.
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Vidushi Dwivedi (@VidushiDwivedi4) reported@Paytmcare Already went to your help desk, no solution provided by your Chatbot. Just REFUND my money @Paytm @Paytmcare
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ky.ky.02 (@pinkysitlhou) reportedPaytm customer care for flights bookings not working! their number isnt either! what kind of customer service is this @Paytm @Paytmcare yall cancelled my flight booking without my consent and found out at the airport! i need FULL compensation. or im dragging yall’s *** to court
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Ayush Singh (@AyushSingh098) reportedHey @grok kindly help me @Paytmcare repeated tweets and texts doneno response received my money is stuck what's my refund status already DM details done @Paytm
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Shubham Nivdunge (@ShubhamNivdunge) reported@Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare
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Dinesh Singhal (@DineshS82141523) reported@Paytm @Paytmcare I am unable to log in to my Paytm account from the last [10 days]. Issue: login error Registered Mobile No: 9413351620 This is causing inconvenience as I am unable to access my account. Kindly resolve this issue urgently. #Paytm #LoginIssue
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Sandeep Raina (@sandeepraina112) reportedMr. X is dead. Long live Twitter paytm app is not working no one to ask no where to go. So much for Digital India. Earlier a tweet would wake up now it puts to sleep. Paytm is a failed concept. @paytm @Paytmcare
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Shakooni (@_shakooni_) reported@NPCI_BHIM I am going to shift to @Paytm to stay in india app. Was really putting efforts to support BHIM but it appears its just doomend
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MKR (@Mkrmayank1) reported@Paytmcare I have been facing the same glitch for the past 4 days.
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Shivaa 🐎 (@ShivaSh89378519) reported@Paytmcare @rashid_levant We r using business services. Is there any problems in business services of shutdowning the app.
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Zeeshan (@alishaan_14) reportedHi @Paytm I have contacted your customer care for support and asked to connect me to an agent. No updates on your end. It's been half a day. Kindly hurry the matter. This is taking so much time
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SaffronSoul (@TheRealDharm) reported@PAYTM @Paytmcare @PaytmBusiness This issue is still unresolved. I’m only receiving generic responses with no actual action. ₹1090 has been wrongly deducted despite fulfilling the offer conditions. I need an immediate refund & clear resolution, not automated replies. Please resolve within 48 hours, or I will escalate this matter further. Kindly treat this as urgent.
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Shivam Kumar (@ShivamK62214680) reportedVery disappointing. Wrong recharge via Paytm, reported by email immediately. Airtel replied after 7 days saying beyond 3 days no help. In AI era, such cases can be prioritized—unless there’s no intent to help. @airtelindia @Paytm
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Thakur Saab (@Thakurxsfe) reported@Paytm Dear Paytm Support, This is regarding my flight ticket booking (PNR: 14N04D). I have already received official confirmation from the airline that my ticket has been refunded from their side, and the amount is to be credited within 15 working days. However, despite this confirmation, I have still not received the refund in my account, which clearly indicates unnecessary delay from Paytm’s end. I want to make it very clear: - The airline has already processed the refund. - Any further delay is solely due to Paytm. - I have been following up for days but have received no proper resolution. If my refund is not credited immediately, I will be forced to: - File a complaint on Consumer Forum (NCH) - Escalate this issue on social media tagging Paytm - Take legal action for harassment and delay Kindly treat this as urgent and process my refund without any further excuses. I expect a resolution within 24 hours. Yash Chauhan
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Lalit Sharma (@LalitSh76342433) reportedHello Paytm I am not able to access my Paytm wallet balance. It has been 2 months but you didn't transfer the balance to the bank account. @Paytm @Paytmcare @PaytmMoneyCare
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Babloo (@jhabablooo) reported@Paytmcare hi I am waiting for a refund from last one month ,can you please help .
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Ankit Dhokiya (@Ankit5298) reported@Paytm @Paytmcare Booked an AC bus via Paytm and in this scorching heat at noon time where the temperature is 40° AC is not working in the bus, who is responsible? It's really suffocating and frustrating. Please check and fix else refund the amount with compensation.
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Ayush Shukla (@AyushSh0163710) reported@Paytm @Paytmcare @PaytmCheckin please help me asap
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Manish Kumar Mall (@IamManishMall) reported@Paytmcare I made a credit card payment yesterday, but it has still not been settled or refunded to my account. The AI support bot on the app has not been helpful. I also contacted Paytm through X and was told that the amount would be settled within 8 hours. @RBI, please help
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Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported. @Paytmcare @airtelindia I have already raised a concern regarding my recharge. Money got debited but recharge is not completed yet. Transaction ID: 204410098968. Please resolve this issue at the earliest.
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Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported@Paytmcare @Paytmcare This is really disappointing. My money has been debited but recharge is not done and no response from support. If this is not resolved soon, I will raise a formal complaint with RBI. Transaction ID: 204410098968. Please act immediately.
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dan mahachi (@DanMahachi) reported@Paytmcare Order ID :26665125495 This is a reminder to let you know of my pending refund which has been processed already by the airline....yet you haven't given me my refund l have asked for assistance for over a month now since 15 May fix this or else am resorting to legal action
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Hunter (@Hunter1123321) reported@Paytmcare @vijayshekhar If this is not addressed immediately, I will be forced to take further action. This level of service is completely unacceptable. @Paytm, it's time to fix this.
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Hemang Patil (@HemangPatiltwit) reportedHey @Paytm @Paytmcare Unable to login to my Paytm account for the last 1 week. It constantly says Verification Failed and there is no proper customer care or support option available. Tried everything already. Need urgent help to access my account. #Paytm #PaytmSupport