Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Transactions (26%)
• Login (14%)
• Withdrawals (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, and Port Blair.

City	Problem Type	Report Time
Cochin	Transactions	2 days ago
Shillong	Mobile App	8 days ago
Pune	Withdrawals	18 days ago
Chhindwāra	Transactions	26 days ago
Noida	Transactions	1 month ago
Pānīpat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @Sachin Vaishy (@VaishySachin) reported 6 minutes ago

  But bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst

• 
  Suryoday Small Finance Bank (@SuryodayBank) reported 9 minutes ago

  @KartikSarap @Paytm @PaytmMoney Dear Customer, Our concerned team is working on your query.

• 
  Dr Naseem Ahmad (@Naseemahmad7813) reported 9 minutes ago

  Good morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm

• 
  Kunwar Ahlawat (@KunwarAhlawat) reported 10 minutes ago

  @Paytmcare I am trying to open a merchant account, but I’m getting an “Aadhaar is already in use” error. I have never used my Aadhaar for any other merchant account. Customer care says my mobile number is not registered. Please investigate this issue.

• 
  Santosh Kumar (@santoshkumar641) reported 11 minutes ago

  @Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest

• 
  Shubh (@shubhtimex) reported 12 minutes ago

  @Paytmcare You guys are absolutely careless and only pretending to help. I asked for assistance a while ago, but I still haven’t received any response from your team. @Paytm @Paytmcare #paytmsupport

• 
  Sharath B (@Sharath85852559) reported 21 minutes ago

  @Paytmcare I have updated my device and issue is same

• 
  furqan ahmad (@FurqanFahmad) reported 22 minutes ago

  @Paytmcare @Paytm device environment not correct after doing all possible solutions. Please help me to reach out from this error.

• 
  Wasim (@wasim_sayy) reported 23 minutes ago

  @PaytmBusiness @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account, yet the ticket is being closed repeatedly without actually processing the closure. A ticket should not be

• 
  Thakur Sachin Tomar (@SachinKumarTom3) reported 25 minutes ago

  @Paytmcare Support is useless as so is your AI assistant. Raised many requests to deactivate Paytm business and return Soundbox but it's useless. Nobody comes home to collect soundbox. Multiple requests neglected.

• 
  VISIONARY DEV🌟 (@visionaryo75157) reported 27 minutes ago

  @Paytmcare @SwapnilDhwani I am also having same issue with paytm gold

• 
  Paytm Care (@Paytmcare) reported 29 minutes ago

  @Vishvjeet__01 @Paytm Hi Vishvjeet, I’ve noted your concern regarding the Paytm account login issue. I’m checking the details and will get back to you with an update shortly. Please stay connected for any further assistance.

• 
  BHASKAR TRIPATHI (@bhaskar_bhasku) reported 33 minutes ago

  @Paytm @flyspicejet My flight booked through paytm for 25th August 2025 SG-476 from Delhi to Mumbai was cancelled at last moment but i received no refund till now, can you help out PNR: WYPJ3S. @Paytm support ticket number 27401829554

• 
  𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported 33 minutes ago

  @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

• 
  furqan ahmad (@FurqanFahmad) reported 35 minutes ago

  @Paytmcare dear do you care about your customer how many I had complain you about not working of paytm but you didn't respond. @FinMinIndia @FinancialTimes

• 
  Lalit (@iamlalit19) reported 38 minutes ago

  @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

• 
  Raj Kumar Chauhan (@RajKuma21332127) reported 40 minutes ago

  The service of paytm is very poor mera soundbocx 90 days se activate nahi ha but company is not responsibility jald hi paytm Inovelent ho jayegi it's my promise 7017998171 moradabad @Paytm

• 
  Abhishek Verma (@FastLanerCF) reported 40 minutes ago

  @Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do

• 
  Amit Chandra (@amitchandra74) reported 44 minutes ago

  I have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI

• 
  Ashutosh Rautela (@Ashutosh_GPRO) reported 47 minutes ago

  @Paytmcare Hi. Sharing the order Id here. 27438635715 PNR: GBTGXP Please help in getting my refund back. @flyspicejet Is shameless. Not picking up calls and not responding to emails

• 
  v@! (@vaisays) reported 49 minutes ago

  @Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working

• 
  Jasmeet singh (@Jasmeetahuj) reported 50 minutes ago

  @Paytmcare my paytm wallet balance stucked since april ..please guide me how to access to my money

• 
  shajad ali (@shajada65894051) reported 50 minutes ago

  @Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet

• 
  Rohit krishna jadhav (@Rohitkrishnajad) reported 51 minutes ago

  @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

• 
  Wasim (@wasim_sayy) reported 56 minutes ago

  Option 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3

• 
  Harry putter (@Harryputteronly) reported 58 minutes ago

  Paytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm

• 
  unmask (@soilairwatersky) reported 59 minutes ago

  I m unable to login in my paytm app @Paytmcare

• 
  AVK🤩 (@ajitvarma94) reported 59 minutes ago

  @Paytmcare @Paytmcare its already more than a week you said ill get a link for payment never i got, even i called the customer care many time they will say the same again wait for the link, is there any process really set up by paytm to handle such cases at all? No one has any clarity

• 
  Shubham Basant Golyan (@imsgolyan) reported 1 hour ago

  @Paytm @Paytmcare ticket ID: 200012768390 i am facing the Autopay related problems from last 4 months but your team is not even replying on ticket on call they say 48 hours but later no response is this how you guys working

• 
  Shailja Nandan Mishra (@mishra_sn1) reported 1 hour ago

  @Paytmcare Your support is same as your application , still I have not getting any update