Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (40%)
• Transactions (30%)
• Website (15%)
• Login (10%)
• Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.

City	Problem Type	Report Time
Chhindwāra	Mobile App	3 days ago
Jaipur	Mobile App	6 days ago
New Delhi	Mobile App	11 days ago
Yamunānagar	Website	13 days ago
Mumbai	Website	19 days ago
Greater Noida	Mobile App	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  सतनवी (@ShambhuSahu) reported 4 minutes ago

  @vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai

• 
  varun (@varunvnn) reported 7 minutes ago

  Dear @Paytm, refund Ref No. 613314024644 for a cancelled Flipkart order is still not credited to my bank account. My bank cannot trace the transaction with this reference number. Kindly help check the UPI/payment status and provide transaction details.

• 
  Vijay Raghav (@VijayRaghv) reported 11 minutes ago

  @Paytmcare There’s no response from any one and why don’t you have any working number where I can reach out to people pathetic experience I’m still on hold from yesterday airlines @IndiGo6E @allianceair have initiated full refund but you guys are still charging me cancellation fee

• 
  Ravi Kumar (@asliravikumar) reported 13 minutes ago

  @Paytmcare You don't seem to understand what I'm saying. Paytm postpaid accounts have a limit that the customer uses and pays monthly. I needed to close the account. I am requesting you to stop saying you are giving me other information.

• 
  Yash Jain (@jainyash822) reported 20 minutes ago

  @Paytmcare @Paytm @vijayshekhar My mobile number has been blocked from accessing Paytm, showing an “Access Denied” message during login. I’ve already raised a support ticket for 200011654211 but haven’t received any reply yet. Please share the reason and resolve this issue ASAP.

• 
  Arvinder Singh (@ssingharvinder) reported 20 minutes ago

  It’s been 1 week and still there is no resolution from @bigbasket_com and @Paytm regarding my cashback issue. I’ve been waiting for their calls and updates for the last 7 days, but all I get are false assurances. In my opinion, this feels like a planned trap for customers.

• 
  Bhabani Sankar Barik (@Bhabanisb) reported 22 minutes ago

  @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

• 
  Rupák Sìngh (@rajputrupak1) reported 24 minutes ago

  @PaytmCheckin I am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm

• 
  Siddharth Singh (@SinghSid2000) reported 25 minutes ago

  @Paytmcare Still I am struggling with the same issue with out any update. @Paytm

• 
  SALMAN SAIFI 📊 (@salmansaifi89) reported 25 minutes ago

  @Paytmcare why my account denied login

• 
  Kautilya (@phsenag) reported 35 minutes ago

  I downloaded @Paytm app on someone's phone and denied sms access still it auto fetched the otp when all the permissions were OFF. this is very concerning, Uninstalled Immediately after that. @vijayshekhar

• 
  Vijay Raghav (@VijayRaghv) reported 36 minutes ago

  @Paytmcare excuse me sir I’m still on hold from past 4 days why is the system so ridiculously slow airlines has sent an email clearly that refund has been released it’s you guys that should refund me still waiting for a call and the refund @Paytm @PaytmTravelCare

• 
  Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported 38 minutes ago

  @Paytmcare SpiceJet had already confirmed refund to Paytm on 29 April itself, yet the amount was withheld for weeks without proper response through support channels. Consumers should not be compelled to pursue legal proceedings for legitimate refunds already acknowledged by the airline.

• 
  Vijay Raghav (@VijayRaghv) reported 39 minutes ago

  It's impossible to reach a human at @PaytmCare / @Paytm for flight issues. Despite canceling my @allianceair ticket within 24 hours (7+ days before travel), I'm being charged 4035 as "Airline Fees." This is a direct violation of DGCA 24-hour zero-cancellation rules.

• 
  ✨ Simran_SidHeart 💙 (@RealSidh1212) reported 40 minutes ago

  @Paytm Paytm team, my Paytm app keeps crashing immediately with rooted device detection on Realme 5i (Android 10). Now my account is also blocked while logging in. Please help unblock it urgently.

• 
  Manu's (@kaNTRimanu) reported 42 minutes ago

  @Dtomobsd @Paytmcare 🫣🫣 sound box not working anna support ki velthe AI gola

• 
  Kannan (@KannanD85622531) reported 42 minutes ago

  my account is blocked. I am unable to access my funds. Please check my account status and guide me on how to resolve this. Requesting immediate support. @Paytm @Paytmcare

• 
  AVANINDRA SINGH (@avanindra_sigh) reported 44 minutes ago

  @Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.

• 
  DineAsur 🦕💨🦖 (@DineAsur) reported 45 minutes ago

  sorry we can't do anything now, because the cancellation window has now closed, or we are raising the issue sir, please wait until your next birth.. 💁🏻 @Paytm .. Never giving Extra charge for cancellation again, looters @Paytmcare

• 
  Yash Jain (@jainyash822) reported 46 minutes ago

  @Paytmcare Hi prabhsimran, could you please assist me with ticket 200011654211 (couple of hours passed but not response received) opened for the issue. My registered number has been blocked from accessing paytm. Kindly support unblocking it.

• 
  Shivani R (@shivani2210) reported 47 minutes ago

  @Paytmcare I am trying to reach to adityabirla also which is another nightmare and unable to connect. Could you please help me to clear this out

• 
  Raj kumar (@irealrajkumar) reported 47 minutes ago

  @TheOfficialSBI A UPI payment was mistakenly transferred to the wrong account, and the receiver is refusing to return the money. Kindly help trace the transaction and provide urgent support. The transaction status is successful and a complaint has already been raised @Paytmcare

• 
  rahul malviya (@rahulma91050245) reported 51 minutes ago

  @Paytmcare Send some problem and screenshot please check

• 
  RAJAMOHAN (@RAJAMOH41485164) reported 53 minutes ago

  @Paytmcare Useless Paytm, just cheating by showing Cashback offers & after using it Paytm Cheater's giving only Garbage Voucher's which is good for nothing. Just stealing Rajamohan 97.......24

• 
  SumitKanojiya_Official (@SumitKanojiyaX) reported 55 minutes ago

  @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP.

• 
  anindita deo (@aninditadeo) reported 55 minutes ago

  @Paytmcare hi, I'm unable to pay through the app, please help

• 
  .🤦‍♂️ (@Hutiyacasm1) reported 57 minutes ago

  @Paytmcare @jagograhakjago Please help

• 
  .🤦‍♂️ (@Hutiyacasm1) reported 57 minutes ago

  @Paytmcare @jagograhakjago Please help

• 
  Vijay Raghav (@VijayRaghv) reported 60 minutes ago

  @Paytmcare It’s been 4 days since I raised a refund complaint and your customer care has done absolutely nothing except test my patience. Airlines have already confirmed the refund initiation, yet Paytm continues to delay the process with no proper human support

• 
  Ankush Kumar vashishtha (@Ankush_7060) reported 1 hour ago

  Hi @Paytmcare @Paytm, I am unable to login to my account. It shows an "Account Blocked" alert. This is urgent as my daily transactions are stuck. Please review and unblock it immediately. Mobile number - 7678695091