Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (35%)
- Mobile App (35%)
- Website (12%)
- Login (12%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Website | 4 days ago |
|
Greater Noida
|
Mobile App | 5 days ago |
|
Hyderabad
|
Login | 18 days ago |
|
Dārjiling
|
Transactions | 25 days ago |
|
Bengaluru
|
Mobile App | 1 month ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Unfiltered Monk (@DevDesai1170230) reported@Paytmcare @Paytmcare @vijayshekhar after even tweet and multiple emails to even all possible support channel there isn't any resolutions. Can someone provide a definitive timeline for resolution?
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Khushi Ram (@KhushiR41395154) reported@Paytm My wallet fast tag amount Rs 1599 have to be refunded but couldn't received yet. Already my Account number shared to paytm to receive the said amount. You told you were working on it bug action still not taken Details Payment account no- 9416002130
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Pawan Singh Bhandari (@lmPSBhandari) reported@Paytm Not able to access my FD account need money urgently
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Mrityunjay Agrawal (@smrityunjay1992) reported@Paytmcare there is no way to contact customer support for travel booking i just had to talk to ai for anything ai cant reply for evrything why dont you provide customer support for this i am unable to get my original fair ticket from your side @jagograhakjago
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Abhinav (@YAbhinav96) reported@Paytm i need help
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ByAswinmv (@asweeenmv) reported@Paytmcare Okay I will be waiting for the issue to resolve as soon as possible
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Unfiltered Monk (@DevDesai1170230) reported@paytmtravel No refund received. Had to book emergency flight + alternate travel due to this mess. In-app support is just bot-generated tickets, no real resolution. Requesting immediate intervention and full refund. @Paytmcare
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PUNIT PRAJAPATI (@prajapati_24047) reported@Paytm @Paytmcare Post 1/3 We requested deactivation of our Paytm Soundbox. A service query was raised: 500007909823, assigned to Aniket Bhati. Paytm please look into this urgently. This is very concerning.
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Rahul M (@sparten_rahul) reported@Paytmcare bhai, i really like your travel pass feature but why dont you address customer issues? God damn process the refund for the following man. Passenger name - Rahul Maram PNR - NZGYYB No show refund is already processed by Indigo.
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Mahesh Paswan (@maheshpaswan303) reportedIs it just me, or does anyone else feel this way? @Paytm hasn't been working properly for some time. So much slow I have to reopen app 3-4 times. @Paytmcare
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Enosent Vista (@EVista22440) reported@Paytmcare Dm is not working and you guys doesn't reply on insta dm fraud company
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ಎಡೆದೊರೆ ನಾಡಿನವ (@sanguu_speaks) reported@Paytm customer service is a hellhole!! 😑
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Joel Joel (@Joel005003) reported@Paytmcare @Paytmcare This issue has been pending since 16 April and I still haven’t received my refund. Multiple follow-ups have only resulted in repeated “we are checking”responses. Please provide the refund ARN/UTR number and confirm when the amount will be credited. @jagograhakjago
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Pramod Kumar (@singhria) reported@Paytmcare And to make matters worse, your helpline is a useless IVR loop with no human agents. I switched to Paytm UPI thinking it for Indian brand first — but you proved that it was a huge mistake by me. Fix this refund now! 😡 #ConsumerComplaint #PaytmScam #BadService
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Swapan Kumar Manna (@swapankm) reported@Paytmcare I messaged in the app. Please ask your team to wake up and see it. They are sleeping for last 6 months, when I raised issue for the first time.
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu
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rajesh malhotra (@rajeshm15918645) reported@Paytmcare You have not requested any details via direct DM so I request you to please resolve my issue as soon as possible my money is deducted from your application without my permission
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ByAswinmv (@asweeenmv) reported@Paytmcare Okay I will be waiting for the issue to resolve as soon as possible
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jay (@BinaySomesh) reported@vijayshekhar the Care facility for the @Paytmcare has been worst i have created ticket for last 3 days no action is taken. The IVR never connects to any person. The support is zero. I have been a customer for 7 years. Booked 1000 of flights . One i had to cancel and you are not
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ByAswinmv (@asweeenmv) reported@Paytmcare I would have to share my number here cause I don't what problem with your dm, seems like you blocked me
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Prince Kumar (@Princenb98) reported@Paytmcare @SBICard_Connect earlier I was using paytm sbi credit card which was latterly closed due financial problem. Again I want to get paytm sbi credit card. Help me
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Monish Kumar Chaurasiya (@mk_chaurasiya) reportedI just booked a gas cylinder through @Paytm because I've got a reference number from @indane_gas @indanegasonline few days ago but I've not got a dsc number and when my gas cylinder will be delivered???? It's disgusting I need help 😭😫😔 #paytm #help #IranWar
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Naved Ahmad (@navedkcool) reported@Paytm I have been using you're app since a long time for upi payments and honesty i am very impressed by the payment success rate but one thing I have seen that you're lacking is that the QR detection algorithm in you're app is a bit slow as per other upi apps in the Market
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DEVENDRA JOSHI (@DEVENDR87375544) reported@Paytmcare No cashback has been credited, yet the issue is being marked as resolved. Kindly review the actual offer shown at the time of payment and provide a proper resolution instead of repeating the same response.
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Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytmcare hi I am facing a lot of problem due to paytm soundbox the battery is dead I have to plug the charger continuously and it gets switched IMEI 868210062074477 KINDLY replace this BOX ASAP or have to chose another payment mode app
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ANIL KUMAR JAISWAL (@janil01654) reported@Paytmcare Hello Paytm Team, My Paytm app shows “Access Denied / Hang on tight” for the last 15 days on my iPhone XR. I am unable to log in . Please check and remove any device/IP security block from my account. Registered mobile number: 7000115831 Device: iPhone XR
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Ishita (@Ishitam1001) reported@Paytm this is extremely frustrating. I made a wrong UPI transfer last night and have been trying to get human support since 8 AM. Ai said a ticket was created and someone would reach out — but instead, after 3 hours, the issue is suddenly marked as resolved with 0 help.
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Nipul modi (@Nipul21modi) reported@Paytm @Paytmcare the following problem has come again, where I am unable to see investment made in mutual fund via Paytm Service Private Limited. Kindly fix the error or bug of the application. Thank you for your support and understanding
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Irshad Mirza (@irshadmirza141) reported@Paytmcare Hi @Paytmcare, I am trying to DM you as requested, but I'm unable to send a message due to some technical issue. Could you please initiate the DM from your end or suggest another way to connect? Thanks."
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Bipin Kumar (@bipinkumar470) reportedI am still sitting at Mumbai Airport. No one from @Paytm or @airindia has offered a solution or even basic support. I have no flight and my money is stuck. You cannot leave a passenger on the street! #MumbaiAirport #HumanRights #ConsumerProtection