Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (26%)
- Login (14%)
- Withdrawals (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, and Port Blair.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Transactions | 9 hours ago |
|
Shillong
|
Mobile App | 6 days ago |
|
Pune
|
Withdrawals | 17 days ago |
|
Chhindwāra
|
Transactions | 24 days ago |
|
Noida
|
Transactions | 1 month ago |
|
Pānīpat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Jiteshkumar (@Jiteshk24803760) reportedPaytm for business login nhi ho reha h coustomer care m bhi 5 bar coll kar li fir bhi kyo response nhi mile reha h Mari Paytm for business login kar do bhot time sa problem ho reha h @Paytmcare @PaytmBusiness
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shajad ali (@shajada65894051) reported@PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!
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Phoolchand Chaudhary (@phoolchand6150) reported@Paytmcare my SpiceJet flight has been cancelled by the airline. I called SpiceJet, and they asked me to contact the booking platform from which I booked the ticket. Please help me with an alternate flight option urgently as I need to travel. Kindly look into this and assist ASAP
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girish khurana (@girish_khurana) reportedDear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏
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kunal kumar (@kunalku04394536) reported@Paytmcare It's not be single problem mobile SMS balance problem network validity problem it's totally your system failure matter are you expected it?
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Rohit (@vish_0345) reportedUnable to view my FD status. Unable to break the FD. Help me. @Paytm @Paytmcare
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Rohit krishna jadhav (@Rohitkrishnajad) reported@Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.
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nilesh talreja (@Nileshinthenow) reported@Paytm I have been having a problem logging into my bank account via Paytm and it’s been a week there is no customer support that has been able to help me. Is there a contact number that I can call and solve this?
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Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reportedHey @flyspicejet @Paytmcare do u have intent to resolve the problem and give my refund.. it's almost 20 days gone still I didn't received my Refund for which flight has been cancelled by Spicejet and booked from Paytm Apo. PNR NGNL3N @MoCA_GoI Hope u r taking note & get involved.
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Prashant Bhandari (@pbhanda) reported@shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days
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VISIONARY DEV🌟 (@visionaryo75157) reported@Paytmcare @SwapnilDhwani I am also having same issue with paytm gold
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Dr Shahid Maqsood (@mattoo_shahid) reported@flyspicejet What the hell is going on, @flyspicejet? Taking bookings and cancelling flights at the last minute is absolutely unacceptable. SG 709 (Srinagar–Jammu 29 Aug) some passengers are informed, others arent, What kind of service is this? #SpiceJet #FlightCancellation @Paytm
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Tanmay Dixit 🧢 (@tanna_dxt) reported@Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.
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Ashutosh Rautela (@Ashutosh_GPRO) reported@Paytmcare Hi. Sharing the order Id here. 27438635715 PNR: GBTGXP Please help in getting my refund back. @flyspicejet Is shameless. Not picking up calls and not responding to emails
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Malhar Jivrajani (@SimplyMalhar) reported@Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!
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sandip pooniya (@pooniya188) reported@Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm
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furqan ahmad (@FurqanFahmad) reported@Paytmcare dear do you care about your customer how many I had complain you about not working of paytm but you didn't respond. @FinMinIndia @FinancialTimes
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Jhunjhun Singh (@JhunjhunSingh9) reported@ @Paytmcare I was having my savings money in Paytm payment bank .Now services has been removed from the paytm app . How to recover my money ? . please help
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ঔৣ✞ 𝗣𝗥𝗔𝗧𝗘𝗘𝗞 𝗗𝗨𝗧𝗧𝗔 ✞ঔৣ (@Prateek_Dutta_) reported@Paytmcare Aap logo ki commitment ki koi ehmiyad hoti hai ya nhi? Its been more then 15-20 days still facing issue no resolution. I think need to deactivate your paytm. Useless
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yash rathor (@yashrathor8) reportedWorst service ever payment there is no support from never use payment @Paytm @Paytmcare
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Rishabh (@shekharrishabh8) reported@Paytm someone I know booked a flight that got cancelled and did not fly. You are refusing a refund. Not expected from a company I look upto. Can you help me connect to the right people to sort this out? Have all the details.
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unmask (@soilairwatersky) reportedI m unable to login in my paytm app @Paytmcare
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Abhishek Verma (@FastLanerCF) reported@Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do
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𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported@Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details
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Embed Learner (@EmbedLearner) reported@vijayshekhar Are you working on any LLM at @paytm
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StriKeR (@MassStrikeR) reportedHi @Paytm Yesterday purchased Valorant Points voucher but the code is incorrect or unable to redeem. Could you please kindly process the refund? The money stuck and unable to contact to customer care as only your chatbot replies. #paytmservice #paytmvalorantpoints
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RRP (@ranvijay1997) reported@MoCA_GoI @Paytmcare @Paytm please look this issue on priority I have already created the ticket - 200012774986
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Plain MBBS 🩺 (@Streptococci98) reportedPaytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled from Kotak Ac. Such poor handling very bad service @Paytmcare @KotakCares
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BHASKAR TRIPATHI (@bhaskar_bhasku) reported@Paytm @flyspicejet My flight booked through paytm for 25th August 2025 SG-476 from Delhi to Mumbai was cancelled at last moment but i received no refund till now, can you help out PNR: WYPJ3S. @Paytm support ticket number 27401829554
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drasrao (@drsrinivas_rjy) reported@Paytmcare Whenever I pay something, it is going into automatic payments. Very bad. If I buy once course form a website, it doesn't mean that I pay regularly for the same course. STOP this automatic payment option.