Paytm

Is Paytm down?

Some problems detected

Users are reporting problems related to: transactions and transfer.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/07/2025 07:25

December 07: Problems at Paytm

Paytm is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh and Coimbatore.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RajasSurve Rajas Surve (@RajasSurve) reported

    @Paytm @vijayshekhar Worst service if anyone offers is the PaytmBought a 1time paymnt plan sound box it had some issues so gave it for replacemnt but instead of original box they gave us small sound boxRepeatedly told customer care to give us the original but they didnt gave it

  • hash_brown7 HM (@hash_brown7) reported

    Can someone please help me with tickets for the 2nd test between India and Australia at Delhi??? @paytminsider @Paytmcare you guys are just terrible. At least tell me if the order went through. I was anyway buying the season pass for just watching 2 sessions of day 1!

  • lakshman71212 lakshman (@lakshman71212) reported

    @Paytmcare I Gpayed amount 600 on 3rd Jan, transaction was failed, money neither credited to me nor to opp person. I contacted your support team yesterday, they are asking Feb Statement, Im confused, Im talking about Jan 3rd,they are asking Feb statement.l Tkt: 300318972155

  • ShashankPamecha Shashank Pamecha (@ShashankPamecha) reported

    @Paytmcare Not happy with the services yesterday purchased new pos machine but not able to login on paytm business even no customer support on customer services of paytm

  • prasanth_nava Prasanth (@prasanth_nava) reported

    @Paytmcare @Paytm @PaytmBank I have been chasing your support team for almost 2months and called your CC multiple times for my kyc issue. Such a poor customer service. can you please expedite to resolve my issue, ticket# 3268616189

  • RahulTi65989458 Rahul Tiwari (@RahulTi65989458) reported

    @Paytmcare Hello Paytm I think enough time has been granted to resolve my issue. Now i am worried that your department looted me by fake promises

  • pramesh_ray_ Pramesh kumar Ray (@pramesh_ray_) reported

    Hello @airtelindia @Paytm I have recharged my prepaid Mo via paytm but i am not able to get access the pack for which i paid . DM me i will share the details . Solve the issue ASAP

  • pintooganguly Pintoo Ganguly (@pintooganguly) reported

    @Paytmcare @Paytm Unable to log in and sms not received. Tried couple of time with automated help assistant. Of no help. Not sure what is the problem. Deleted the app and reinstalled same issue

  • MBalathoti Balathoti Maneesh (@MBalathoti) reported

    @Paytm Paytm not working good I'm not get my transaction fail amount return since 5 days to until now

  • SinghManish343 manish singh (@SinghManish343) reported

    @Paytmcare @Paytm @AdityaBirlaGrp No Paytm post paid customer care only chat ????

  • MANISH50960485 MANISH (@MANISH50960485) reported

    @Paytmcare When did you help customers . Paytm is not helping customers

  • palash1093 Pankaj Jain (@palash1093) reported

    @Paytmcare @Paytm looks like customer support team is sleeping, no response to DMs for a resolution. Pls call back

  • 4c4be82451b3444 salah rahman NC (@4c4be82451b3444) reported

    @Paytmcare I'm starving because you people blcked my bank accnt without any reason .i tried everything i can to connect with customer service. No response was available for the ticket i raised. Help !! Tickt qury no : 326 939 4401

  • lokesh07649677 lokesh (@lokesh07649677) reported

    hey my paytm account is blocked for no reason. My payment of 2250Rs is stucked in my paytm payments bank account.I want to withdraw that payment. Please i am facing the issue since 1.5 month.please help.otherwise i have to file a police complaint.@paytmbankcare @Paytmcare @Paytm

  • channdaa Chandra Prakash (@channdaa) reported

    @Paytmcare Today is the 5th day and still my Paytm wallet issue not resolved and no one responding the query.

  • Anujsingh4279 Anuj Singh (@Anujsingh4279) reported

    @Paytm Kindly paytm arrange me a call and solve my problem

  • kosarajukoushik koushik (@kosarajukoushik) reported

    @Paytmcare I am unable to login to my paytm account in my iphone . It tries to send SMS but its adding +1 as a prefix by default.. Facing this issue only with your app.. Rest all apps and SMS are going fine ..

  • PaytmCare95 Paytm customer care (@PaytmCare95) reported

    @Veer34203990 @Paytmcare @KotakBankLtd Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 07908827881 .thanks

  • amitksinghal_ Amit 🇮🇳 (@amitksinghal_) reported

    @paytmbankcare What kind of resolution are you working on ? Please refund the amount wrongly debited to my account .@Paytmcare .

  • amitksinghal_ Amit 🇮🇳 (@amitksinghal_) reported

    @Paytmcare Merely by replying ,have you solved the problem ? Still no resolution.

  • 4c4be82451b3444 salah rahman NC (@4c4be82451b3444) reported

    @Paytmcare I'm starving because you people blcked my bank accnt without any reason .i tried everything i can to connect with customer service. No response was available for the ticket i raised. Help !! Tickt qury no : 326 939 4401

  • ashubha16044767 ashu bhai (@ashubha16044767) reported

    Dear @Paytm I am unable to upload my selfie to start my postpaid when I am starting to upload it will automatically back to home page please solve the issue asap

  • mohitoberoi Mohit Oberoi (@mohitoberoi) reported

    @Paytm @Paytmcare @vijayshekhar something terribly wrong with movie booking on the app. as a customer and stockholder can I seek remedy?

  • C_Shopaholics Crazy Shopaholics (@C_Shopaholics) reported

    @Paytm @Paytmcare Fraud company. Stopped giving out my payout. Doesn't even care to reply in message and then say please message us the issue. Frauds

  • Paytmcare688 Paytm Customer Care (@Paytmcare688) reported

    @4c4be82451b3444 @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 8240147934 .thanks

  • Paytmcare688 Paytm Customer Care (@Paytmcare688) reported

    @4c4be82451b3444 @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 8240147934 .thanks

  • SufiyanaSoul फ़िल्मी बिल्ली 📽 (@SufiyanaSoul) reported

    @Paytm don’t make me use another wallet service. Your custcare is clueless and your IVR is messed up and how. 🙄🙄

  • ShashankPamecha Shashank Pamecha (@ShashankPamecha) reported

    @Paytmcare yesterday purchased new pos machine but not able to login on paytm business no support from customer services

  • NevanMedia Nevan (@NevanMedia) reported

    @paytmbankcare @Paytmcare @PaytmCybercell hello team Paytm,Recently my paytm bank & wallet was blocked and im unable to get access to my paytm bank statement. Please give me a copy of my bank statement as it would help me serve as a proof while appealing to the police.reply soon

  • mohitoberoi Mohit Oberoi (@mohitoberoi) reported

    @Paytmcare as a Paytm stockholder I am appalled at the service, it somehow shows why the stock has been falling