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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 9 days ago
Pānīpat Login 9 days ago
New Delhi Transactions 9 days ago
Chhindwāra Transactions 9 days ago
Bengaluru Mobile App 9 days ago
Sūrat Mobile App 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Ryan_Christ25
    ryan (@Ryan_Christ25) reported

    @Akash736868 @Paytmcare @Paytm I'm facing the same issue with BoB currently. Seems there's some technical error with transactions from a few days.

  • VimalSingh04
    it's Vim (@VimalSingh04) reported

    @mithubhatiaaa @Paytm AI is responding you . I hate these companies that Use AI for customer assistance

  • sahilhaiderlive
    Sahil (@sahilhaiderlive) reported

    @Paytmcare I had ordered a #VakuLuxos phone cover redeeming a voucher from your @Paytm app. Received wrong product, but since then they are not responding neither on email nor over call. Please help in this regard!

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @akashkalyan01 @Paytmcare @Paytm Same issue, any clue how to solve

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare why I am unable to use Paytm for doing any transactions why I am getting a network error glitch after having a 1 TB of internet speed

  • akashkalyan01
    Akash Kalyan (@akashkalyan01) reported

    @Paytmcare @Paytm Hi @Paytmcare , it's been 48 hours since I reported this issue, but I haven't received any response yet. I'm still unable to use the app due to the "[0000] Device environment is not correct" error, and the app closes immediately after opening.Kindly look into this and provide sol

  • Singhrohit9956
    Rohit Singh (@Singhrohit9956) reported

    @Paytmcare @vijayshekhar it's very wrost service I raised issue couple of days didn't respond properly i paid assurance amount 580 somthing where is my travel voucher it's really disgusting service no one respond properly

  • riteshjain2303
    #RiteshJain (@riteshjain2303) reported

    @Paytm @RBI Unable to use the #paytm payment service. #rbi

  • AniruddhaBig
    Aniruddha Borpuzari (@AniruddhaBig) reported

    @IndiGo6E @Paytmcare @Paytm please help me do the correction of Name spelling

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    @Paytmcare 1/3 Thank you for the update, @Paytmcare.
Appreciate you reviewing the device verification issue on priority. Please keep me posted as soon as there’s any progress.

  • SatyamGurung
    Satyam Gurung (Modi ka Parivar) (@SatyamGurung) reported

    Pathetic service @Paytm most unreliable always having some or the other issues. Currently I’m being said “BAD NETWORK” while all other apps are working perfectly fine.

  • aesthetic_rom
    aesthetic _rom (@aesthetic_rom) reported

    Hey @Paytmcare I got a voucher code vut due to wrong upi it was not successful now it showing this voucher already used . Please help me

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @paytm @paytmcare Really mentall harssament by paytm team for not procesing of refund. Airline team confirmed they will process the refund but paytm team not ready. Sir, please help on this my Paytm Booking ID : 27345517995

  • GenuineguyKs
    GenuineGuy (@GenuineguyKs) reported

    @Paytm i need urgent help. Can you telo me how to contact your customer service on phone as emails are not helping at all ??

  • ankityadavHQ
    Ankit Yadav (@ankityadavHQ) reported

    @Paytm @Paytmcare , why Paytm isn’t working ? I’m trying to make payments for the last 2-3 hours , unable to do anything? Please fix it asap.

  • kajaljain77
    kajal jain (@kajaljain77) reported

    Is there a problem or technical glitch happening today for all ?? @Paytm @Paytmcare

  • PrudviVysyaraj
    Prudvi_Bob ©️ (@PrudviVysyaraj) reported

    @Paytm @Paytmcare @SuryodayBank Paid ₹9,000 in full on 30 July & requested closure. Yet ₹180 Convenience Fee + ₹32.40 IGST was charged,and ₹212.40 was auto-debited on 3 Aug. Multiple emails to Suryoday Bank,but no acknowledgment or response.Why is customer grievance ignored?

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @Paytmcare Can you please help

  • YashwantMahala
    Yash Choudhary (@YashwantMahala) reported

    Disappointed with the customer support from @PaytmCare @Paytm @PaytmBank Mails are being completely ignored! It’s been 10 days since I raised my query regarding paytm bank issue. Please resolve this immediately. ticket ID no-3391148192

  • KaranKasat
    Karan Kasat (@KaranKasat) reported

    @Paytmcare Hello Team, I was trying to reach you over customer care number but it was not happening. Can someone please call me back on +91-9167834448? It’s a bit urgent

  • Dheeraj010287
    Dheeraj Gupta (@Dheeraj010287) reported

    @Paytm @AxisBank last week I had done one payment of Rs 26356 by mistake to someone's paytm number. I raised the complaint immediately but I am not getting any positive response. Please help me to get my money back.

  • RudraPa47903461
    Rudra Patra (@RudraPa47903461) reported

    I am writing here to don't buy Paytm soundbox from wherever. There are high rental charges without prior notice and also not customer support when needed. Only fool bots are the customer care. Fraud Paytm.@PaytmBusiness @Paytm @Paytmcare

  • emieami
    Amit Upadhyay (@emieami) reported

    @Paytm not working why?

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    Not able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @Paytmcare @Paytm i have received no communication from your end yet for the refund. It only shows ticket raised. No follow up. Nothing. Pathetic customer support.

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    Dear @IndiaPostOffice, Consignment No. EO887528444IN has been marked as successfully delivered, but the recipient (@Paytm & @PaytmBusiness) claims they haven't received it and is asking me for the POD. Kindly help me obtain the Proof of Delivery at the earliest

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @Paytmcare Can you help to process cancellation and refund

  • vishalvishu88
    vishal sharma (@vishalvishu88) reported

    @Paytmcare my paytm is not working its root

  • d_ravirai
    Ravi Rai🇮🇳 (@d_ravirai) reported

    @Paytm @vijayshekhar The biggest problem why I prefer Gpay over paytm for upi use is below. 1 - If I have to open The app for upi payment it loads late because of so many options on screen. 2 - Too congested options compared to GPay .

  • hirasinghadhika
    Hira Singh Adhikari (@hirasinghadhika) reported

    @Paytm app is not working