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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 25% Login (25%)
  • 19% Website (19%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, Agra, and Chhindwāra.

CityProblem TypeReport Time
Kolkata Login 1 day ago
Varanasi Login 3 days ago
Dehra Dūn Login 3 days ago
Delhi Mobile App 6 days ago
Kolkata Mobile App 13 days ago
New Delhi Mobile App 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • akakshya12
    akshya (@akakshya12) reported

    @Paytmcare @Paytmcare @Paytm its my last of using paytm low support 0 customer service

  • Shashwat9099
    Shashwat Shukla (@Shashwat9099) reported

    Hey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!

  • Yogendr_Shukla
    Yogendra Shukla (@Yogendr_Shukla) reported

    Why should customers bear financial losses caused by @Paytmcare failure to provide timely support? I expect Paytm to take full responsibility for any additional fees incurred due to this delay.

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytmcare It's been more than 20 days and issue is unresolved...what to do ?? @Paytm

  • sivasankarjc
    sivasankar (@sivasankarjc) reported

    @Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!

  • Prosenj26121111
    Prosenjit (@Prosenj26121111) reported

    @Paytmcare Stop this nonsense & give me remaining data balance as per your recharge plan, check ticket Id & your support chats so you clearly understand what fake recharge plans you showing to your customers, let everyone see that you misusing your customers trust.

  • Abhineetkumar12
    Abhka (@Abhineetkumar12) reported

    @Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap

  • aslamshaikh12
    Better Kalyan Shilphata (@aslamshaikh12) reported

    @Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.

  • _Lakhan_soni
    Lakhan soni 🇮🇳 (@_Lakhan_soni) reported

    Dear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.

  • BhavinRathodT
    Bhavin Rathod (@BhavinRathodT) reported

    Pro tip : Avoid typos of CAR NUMBER while checking car insurance premiums or renewal options on Paytm. Paytm will run behind you FOREVER despite it’s not about your car. @Paytm : FIX THIS IMMEDIATELY.

  • vashist7700
    Sourav (@vashist7700) reported

    @Paytmcare @vijayshekhar Hi Team, Is anyone update on this issue as I have already raised complaint against Paytm that I have huge amount stuck at Paytm Kindly do needful help urgently @Paytm

  • ankitdotme
    Ankit (@ankitdotme) reported

    @Paytm @Paytmcare Hey, why can't i purchase Amazon pay gift voucher by a credit card? it was there till last week, now it doesnt show the option Help Please

  • Sanchit1620
    Sanchit gupta (@Sanchit1620) reported

    @TRAI @Paytm is using 1600 10 3645 mobile number to initiate promotional call or reminder call for his service like car and health insurance. While as per my understanding 1600 number is only for banking services. Please look into this.

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytmcare Now new thing has come up security alert.. and it says I should contact paytm support..but all goes in vain... What a pathetic service I must say .. @Paytm

  • aadarshmittal1
    Aadarsh Mittal (@aadarshmittal1) reported

    I need help on my soundbox i don't even remember having a soundbox recently when i was trying to order a soundbox its showing rental due and there is 2 profile running on my number please help @Paytmcare

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare @Paytm Such a disgusting customer service. Cant even call to any number. Atleast we should get proper response right, its been more than a month . I have never seen such a worst platform ever

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..

  • yadavmantesh01
    i mantesh yadav 🇮🇳 (@yadavmantesh01) reported

    @Paytmcare Thank you for the update. It's been 5 days already. Kindly coordinate with Airtel Payments Bank and resolve this issue at the earliest. I request a final resolution today. @Paytm @Paytmcare

  • KuldeepSikarvar
    Kuldeep s sikarvar (@KuldeepSikarvar) reported

    @Paytmcare SBI Customer Care has confirmed twice that no refund has been received against RRN 617303079622. SBI is not providing written confirmation. Kindly recheck with your payment partner and share proof of settlement or reprocess the refund.

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @gaana @Paytmcare I’ve already sent you several DMs. Please check them and reply here so you can understand the issue. I just want my ₹799 refunded. @gaana

  • saurabhj77
    jain jain (@saurabhj77) reported

    @Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side

  • PANKAJY84641411
    PANKAJ KUMAR (@PANKAJY84641411) reported

    @Paytm @PaytmCare @PaytmBusiness Merchant ID tJQYSr83171549395643 Registered Mobile 9798279825 Fraudulent deduction of ₹1927 done on 02/07/2026 for a Soundbox that I NEVER received. Customer care is closing my tickets daily without refunding. Fake promises! Resolve this immedia

  • swapnilharkanth
    Swapnil Harkanth (@swapnilharkanth) reported

    @Paytmcare @Paytm You and your team are the most unprofessional service providers out there. Your representatives from Jalgaon, Maharashtra strung us along for 2 weeks to get a damn QR code approved, took at least 25-30 OTPs, harassed ******** out of our staff and now they are asking for more documents. This led to loss of business because we had to use a personal QR code to accept payments. We are now going ahead with @PhonePe and I will make it a point to strongly recommend people to NOT use your services. Rot in hell ********.

  • _AnkitKejriwal
    Ankit Kejriwal (@_AnkitKejriwal) reported

    Had switched from @Paytm to @CRED_club upi about a year ago and it’d been great till I discovered today that you can’t export UPI transactions on Cred. The customer support confirmed this isn’t possible even as a special request. Sad. Have to switch again.

  • Vaibhav_Web3
    Vaibhav Jindal (@Vaibhav_Web3) reported

    @Akashm7901 @Paytmcare @PaytmBusiness Same issue with me bro

  • _arun__66_
    ARUN__ (@_arun__66_) reported

    @Paytm @Paytmcare I had selected the wrong service provider while recharging. Already raised grievance stating the same vide ticket ID 200012157054 but the refund is still not initiated. 🤷🏾🤷🏾

  • Jeet_Rathod7
    Jeet Rathod (@Jeet_Rathod7) reported

    @Paytmcare @AmarSax15086853 Pls revert & help 100 times messaged but no response

  • rawat_divanshu
    Divanshu Rawat (@rawat_divanshu) reported

    Hi @Paytm , is your cashback offer on @MuscleBlaze website orders a scam? As I paid by watching cashback offer and didn't get any cashback!🥲

  • EG0KILL3R
    SISU (@EG0KILL3R) reported

    @Paytmcare Seems like the issue wont be resolved by today itself

  • Ravipharma87
    Ravi Gupta (@Ravipharma87) reported

    @airindia @Paytmcare I have booked the ticket from your site..but flight not showing now.who is responsible for this fraud