Paytm

Is Paytm down?

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/25/2026 21:35

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (47%)

    Transactions (47%)

  2. Mobile App (20%)

    Mobile App (20%)

  3. Login (20%)

    Login (20%)

  4. Website (7%)

    Website (7%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Withdrawals
IndiaAlīgarh Transactions
IndiaQādiān Website
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
IndiaChandigarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ashishsinha1991 ashish sinha (@ashishsinha1991) reported

    @Paytmcare What is this going on I am still chasing for the issue to be resolved but u are not taking it seriously

  • ankurjuly4 ANKUR GUPTA (@ankurjuly4) reported

    @Paytmcare I have generated two Jockey Coupons from paytm point but these coupon code are not working

  • itsnavjothsingh NAVJOTH SINGH⚡ (@itsnavjothsingh) reported

    @Paytmcare yeah, ive a problem with my KYC UPDATE, I've uploaded my pan card details and other sirt of details. So I cannot access the money from my FD as ive already completed my KYC and it's again asking me to do it. Please help me

  • mdsaddamcool004 md saddam (@mdsaddamcool004) reported

    @Paytm Hi I purchased 3 e-gift voucher for Titan from paytm app. When I visited Titan store to redeem my gift card then it shows error. Error msz is- Voucher number doesn't exist Pls recheck. I tried to contact over customer service but they are saying unable to connect directly

  • x_belongs_here Sayudh Shamik Jana | সায়ুধ শমীক জানা (@x_belongs_here) reported

    Hi @Storytel_In ! I hv got a storytel 1 month worth voucher from @Paytm ...It says that I hv to pay only 2Rs to be a member. But on the payment page, it asks to pay 999Rs. I am little bit confused. Want some help here

  • Sunali59382285 Sunali (@Sunali59382285) reported

    @Paytm If you are not interested to solve my problem then respond clearly Please don't delay to refund my money

  • ankitgpagrawal ANKIT (@ankitgpagrawal) reported

    @Paytm my paytm account is hacked. Hacker change my paytm number and profile and use my KYC to another number. I can't restore my profile. Please help as soon as possible.

  • pratiksrivasta1 Pratik Srivastava (@pratiksrivasta1) reported

    Hey @PaytmBank @Paytmcare your fasttag recharge is not working. Could you please look into the issue urgently?

  • nikhilgurjar40 nikhil Gurjar (@nikhilgurjar40) reported

    @Paytm they have charge cancling charge more then ticket amount customer service are not good miss ruchi have saying please make new booking with all include amount without my ticket amount is rs 242 they have refund 80 rs for my ticket And say please book ticket again

  • AnsariAkhonpa Inquisitive.observer (@AnsariAkhonpa) reported

    @Paytmcare Thank you Paytm for your prompt response to your customer. Now I'm requesting @Airtel_Presence to please resolve the problem ASAP.

  • krishna2051256 On the crew (@krishna2051256) reported

    I sent thousands of rupees to my friend's Number on @Paytm but it was diverted into wallet, his paytm wallet is inactive since 2 year & He is unable to withdraw or pat to merchant.Please Help me I need my money back

  • Jai_shri__ram Mandir in Making (@Jai_shri__ram) reported

    @Paytm @Paytmcare @PaytmBusiness nine if yiu customer executive listening to my problem and not providing any solution to my problem since a week. Is this is a kind of service you guys provide to your customers?

  • imAzorAhai Azor Ahai (@imAzorAhai) reported

    @Paytmcare adding money in paytm wallet is failed since yesterday. Plz help

  • chirag_mhta Chirag Mehta (@chirag_mhta) reported

    @Paytmcare Totally waste service given by company after registering complaint before 3 days this guys still not responded yet Totally useless service

  • VishnuA26203174 Vishnu Agrawal (@VishnuA26203174) reported

    @Paytm @Paytmcare @paytmbankcare This way a large chunk of your customers who use your bank daily will be wiped out if you own a company with such large number of customers your customer care should always be ready to reply and assist one particular customer and get him fixed.

  • aravind_valli aravind valliappan (@aravind_valli) reported

    @Paytm @Paytmcare Pathetic * pathetic *pathetic useless customer care .. @tnpoliceoffl Respected police officials , paytm payments bank has blocked my account without giving any reason and is holding my funds for more than 8 days #consumerprotection #india #tnpolice 1/1

  • SanjanaOm197 Sanjana Om (@SanjanaOm197) reported

    @nsrcel @Paytm True..we do face operation related issues in sales returns/fake order updates. Our patients mostly prefer COD (in our online sales of medicines). Is there an effective way to minimize the risk associated with sales returns?

  • MrSupro R3B Partha (@MrSupro) reported

    @Paytmcare please Reply me. I made a transaction of 1,610 using your app on 15th May but for some reason my transaction failed but the money was deducted from my bank.3 days have passed but my money has not been refunded. Please solve my problem and refund the money.

  • itsmepadhu Padmanabhan Rajagopal (@itsmepadhu) reported

    @Paytm need help in replacing the existing fastag. No luck in resolution

  • PriyaPai9 Priya Pai (@PriyaPai9) reported

    @impotatoface @Paytm @Paytm apologise and take it down from your page. And be a little professional about all this please. Its gonna tarnish your image under plagiarism

  • mohansha_v Mohansha Vardhasha (@mohansha_v) reported

    @Paytm Wallet.not working for me only

  • shayarbypassion Shoeb Ahmed (@shayarbypassion) reported

    @Paytm I want to close my fastag account. I have tried your app and website but not able to do it. Because it always shows your fastag is not delivered yet.

  • amanbhargavaCS Aman Bhargava (@amanbhargavaCS) reported

    @Paytmcare I NEED SUPPORT!! I AM UNABLE TO REACH TO ANY OF YOUR EXECUTIVES WHO COULD HELP ME OUT!

  • CheerryNikhil Nikhil Cherry (@CheerryNikhil) reported

    @Paytmcare I ordered the Paytm soundbox on 20-Nov-2021 But till now I didn't recieve the parcel... Then I have been calling for customer support from the day one till now they are not responding on this issue.... Ticket ID 5023630978, 5023803443 & 5023936510

  • nikhilgurjar40 nikhil Gurjar (@nikhilgurjar40) reported

    @Paytm @RashiJSingh @GooglePayIndia Paytm is not so good paytm service not provide vaild solution

  • adityamanchanda Aditya Manchanda (@adityamanchanda) reported

    @Paytm I am facing issue with paytm postpaid it says we are facing some issue with postpaid

  • vedprakashmisra Ved Mishra (@vedprakashmisra) reported

    @Paytmcare @RBI @FinMinIndia Hi, still my funds not recover after continuously follow up and raised ticked has been closed with solution such irresponsible behaviour and service by paytm

  • vtekwani8 Vaibhav Tekwani (@vtekwani8) reported

    @impotatoface @Paytm Not cool @Paytm you have to take this down !

  • sanjumohanta9 sanju mohanta (@sanjumohanta9) reported

    @Paytmcare I have a problem but paytm not solve . and when i call customer care call is ended. fraud me #paytm

  • itsudhwani Deepanshu Udhwani (@itsudhwani) reported

    @PaytmBusiness @Paytm I ordered a Paytm soundbox with my primary no. but now I want it linked to my secondary no. Can you please suggest to me how can I do the same ??? Your customer support is a total failure in this regard.