Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Login (21%)
- Website (14%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 16 days ago |
|
Kolkata
|
Login | 19 days ago |
|
Varanasi
|
Login | 20 days ago |
|
Dehra Dūn
|
Login | 20 days ago |
|
Delhi
|
Mobile App | 23 days ago |
|
Kolkata
|
Mobile App | 30 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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AV (@Indianyouthh) reported@Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!
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Vijay Meena (@itzvijaymeena) reported@PaytmBusiness @Paytm Someone has fraudulently used my Aadhaar card number to create a Paytm Business account (linked to a mobile ending in *** 010). Your support team is completely unresponsive. I am unable to create my genuine business account. Please fix this immediately,
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Insane13x (@insane13x_fit) reportedHello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness
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Fair Deal Seeker (@fairdealseeker) reported@Paytmcare Gold Purchase Session Expired Transaction Blocked: "We regret the inconvenience, but this transaction does not currently meet therequirements of our internal security criteria." Getting this error on flight booking gold offer Pls help
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Sonu Youtuber (@Sonu_Youtuberr) reported@Davilfpe @Paytmcare @Paytmcare Hi Paytm, I am facing the same issue. I am unable to remove my Bank of Baroda (BOB) account because it was used for UPI Lite. Please help resolve this issue. Thank you.
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Lakhan soni 🇮🇳 (@_Lakhan_soni) reportedDear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.
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Shailabh Pandey (@shailabh6614) reported@Paytm @Paytmcare @PaytmBusiness Can any one senior listen this recording call from your support . Very bad experience I will put a case on your team they don't listen and disconnect the calls
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Hafijur Rahman (@Sakinakhatun09) reportedHello Paytm Support, I want to permanently close and delete my Paytm Business merchant account. I no longer wish to use this account. Please deactivate my merchant QR code and complete the permanent closure. Registered Mobile Number: 6001460763 Merchant NameHafijur Rahman @Paytm
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NAEEM AND SONS TRAVELS (@nms_travels) reported@Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA
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Giri Sai (@noxiousgiri) reported@Paytmcare If u don’t understood the issue, here it is, how come the gift card got redeemed on 6-6-26. On 5-6-26 the gift card is in valid state, u tried to redeem at pvrinox. But the code isn’t working. How it got redeemed on 6-6-26? Rather than expired on march-19-26? Kindly read tweet
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Zero Margin (@Pragyesh09) reportedRaise an issue with ticket id 200012365086. It's been 4 days but the issue is resolved yet. @Paytm @Paytmcare such a pathetic service by you team
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Vishal anand (@Vishalanand451) reportedPlease help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm My contact number is 9852914218 @Paytmcare
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Karthik (@theycalmepanda) reported@PaytmBusiness Same thing repeat again is there any customer support or just automatic response in x for the name sake? @Paytmcare
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AN_SA 🇮🇳 (@AN_SA90) reported@Paytmcare Hi Team, There is no option to connect with a live agent on Paytm. Every time it shows me a ticket that is being worked. Why can’t you tell me the timelines by when can I expect a revert or refund on my issue. Will refrain next time to use Paytm for vouchers. @Paytmcare @Paytm
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Sandeep Malhotra (@Sandeepm881990) reported@Paytmcare Hi Ria, What is my fault here, and why Paytm allow such kind of fraud operators to list their name on paytm, I don't know the operator I booked my tickets via Paytm and I have not get the service for which I paid, so should get refund or else I will escalate to higher level
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Saurabh Rawat (@saurabhrawat199) reported@Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.
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Morningstar (@makrohet) reported@Paytm @Paytmcare I am trying to set up my Paytm money account, the process is getting stopped half way. I have been trying to reach you through app, but it's unresponsive. I have got the rewards of zero brokerage till sept 30, but not able to open my account.Kindly help
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Abhishek Kothari 🇮🇳 (@kothariabhishek) reported.@Paytm decides not to proceed with bonus issue. Details below. Question: When was the last time a listed entity announced about bonus issue to be announced at board meet and then cancelled it?
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Divanshu Rawat (@rawat_divanshu) reportedWhat a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.
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Aditya Pathak (@AdityaSid14) reported@Paytmcare @Paytm @_PVRCinemas Dear paytm and pvr i want my money back asap as i have purchased a gift card from paytm and i am not able to use it on pvr site as well as app as its ahowing something went wrong. Do u people consider us fool. How you selling these and doing scams.
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Mohan Bhog (@winner_platinum) reported@Paytm @PaytmBank When will we get the money stuck in paytm wallet ? It has been quite a lot of time since your bank has shut down.
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Andrew Simoes (@Bombaymeister) reported@PaytmBank @Paytm - Look at this from your Chatbot. We are living in the age of AI and your apps conversation goes like this. My 6-year-old can create a better bot using Claude than your customer care. Me: I want to transfer my balance and FD out of Paytm Payments Bank. Paytm Care: Please log into the Paytm Payments Bank app Me: But the app isn't working, it's been replaced by a notice Paytm Care: Very sorry about that. Can you detail the specific issue? Is it a freeze etc etc Me: It's been replaced by a notice saying that RBI has suspended the license. Paytm Care: I'm sorry but I'm not equipped. Please log in through the Payments Bank app.
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🇮🇳 Indraवर्धन 🇮🇳 (@indra_agrawal) reported@Paytmcare sound box not working, no response from your side , no real person on call
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Astik01x (@astik01x) reportedPathetic service by paytm, My credit card bill payment via Paytm is stuck 'Pending' for around 2 days, Due date is in 2 days. App ticket raised but no human response. Phone helpline is automated and repeatedly points to useless chatbot. Please resolve immediately. @Paytmcare
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Abhi$hek Hindustani (@BrownBoi07) reported@Paytm @Paytmcare very annoyed at this moment because of your service you provide me the timing at 8 40 am and I reached on 8 15 am but interestingly the bus operator is saying that the bus left at 7 am. How's this possible? I have the call recording. You wasted my time.
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Giri Sai (@noxiousgiri) reported@Paytmcare Kindly check dm sent required details 2 days ago. Its been a week I reported the issue in app & more than 2 days for tweet. Either there will be irrelevant response or no response. Sept-19-25 is the original buy date wd 1 year validity but u r saying June-19-25 6 mnths validity🫡
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Manisha Ambwani (@AmbwaniManisha) reported@Paytm @Paytmcare please open customer care with representative who can answer and solve our questions Trying to connect on call couldn’t connect only Inbox chat window is there , please connect need to solve my issue asap.
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Bharat Ka Sikh (@BharatKaSikh) reported@paytm @paytmcare Your service is a disgrace. No option to cancel the Soundbox, customer care is nothing but AI, I receive calls from you those are AI too. Stop forcing unwanted charges. Cancel it now before I smash this useless box.
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Vishal anand (@Vishalanand451) reported@Paytmcare Call me it's urgent I can't login my account since 3 days Kindly check dm i share my contact number
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Vaibhav singh (@Vaibhav64952156) reported@abcapital Very disappointed. I want to foreclose my loan, but my support ticket was closed without resolving the issue. No callback or guidance received. Kindly assist me with the foreclosure process. @Paytm