Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Transactions (25%)
- Login (14%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.
| City | Problem Type | Report Time |
|---|---|---|
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Withdrawals | 10 days ago |
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Transactions | 14 days ago |
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Mobile App | 20 days ago |
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Withdrawals | 30 days ago |
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Transactions | 1 month ago |
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Transactions | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Wasim (@wasim_sayy) reported@PaytmBusiness @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account, yet the ticket is being closed repeatedly without actually processing the closure. A ticket should not be
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Jhunjhun Singh (@JhunjhunSingh9) reported@ @Paytmcare I was having my savings money in Paytm payment bank .Now services has been removed from the paytm app . How to recover my money ? . please help
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Rishabh (@shekharrishabh8) reported@Paytm someone I know booked a flight that got cancelled and did not fly. You are refusing a refund. Not expected from a company I look upto. Can you help me connect to the right people to sort this out? Have all the details.
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Viral Makwana (@Im_Vmakwana) reported@Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.
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Apratim Raj (@apratim100000) reported@flyspicejet @Paytmcare @Paytm please update on this booking reference: 27438149596 and PNR: XCBMVC Refund has not been settled from Paytm side. SpiceJet has initiated the refund. Please check and update the ETA when I will get my flight refund. As it is past 10 working days.
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j (@RiderKm199) reported@Paytmcare Just had a word with with spicejet customer support , they have processed refund from thier side but i have not received refund. Kindly refund my money Order ID-27468145687 PNR - XJSBPX @Paytmcare @vijayshekhar
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Shubham Basant Golyan (@imsgolyan) reported@Paytm @Paytmcare ticket ID: 200012768390 i am facing the Autopay related problems from last 4 months but your team is not even replying on ticket on call they say 48 hours but later no response is this how you guys working
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Harsh Dedhia (@harshd2112) reportedI took a payment on paytm machine through QR code but it showed processing and after sometime it failed. I don't have contact number of customer. plz help @Paytmcare
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Lalit (@iamlalit19) reported@MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing
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Adil Faizi (@adeel9026) reported@Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for
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@Sachin Vaishy (@VaishySachin) reportedBut bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst
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Adil Faizi (@adeel9026) reported@PaytmCare You are completely dodging the core issues: 1. Misleading UX: Why display a targeted "Get assured ₹50 cashback" banner on an active user's checkout screen if they are algorithmically ineligible? That is classic deceptive design (Dark Pattern).
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Prashant Bhandari (@pbhanda) reported@shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days
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Lalit (@iamlalit19) reported@Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id
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Ayyappan (@ayyappan_pal) reported@Paytmcare I sent the message , still no solution , is this a way @vijayshekhar paytm treats the customer??? A simple phone call will solve all the issue, but you people intentionally making us to wait for months
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Ashish Mishra 🇮🇳 (@Ashish_Mishra92) reportedI've disabled my paytm postpaid few months ago for some personal reasons and now I want to re activate or create new postpaid paytm account. But in app it showing error . Could you help to apply and activate the Paytm postpaid @Paytmcare @Paytm
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girish khurana (@girish_khurana) reportedDear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏
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Plain MBBS 🩺 (@Streptococci98) reportedPaytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled from Kotak Ac. Such poor handling very bad service @Paytmcare @KotakCares
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Sayanton (@thesayanton) reported@Paytm @Paytmcare unable to pay my electricity bill due to an “Internal Criteria” error. I dont frequently recharge or pay bills i use Paytm only occasionally. If basic payments cant be relied upon, whats the point of using the platform? Please look into this.
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Nani Reddy (@nanireddyy77) reported@Paytmcare Issue still not resolved @Paytmcare
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Lalit (@iamlalit19) reported@MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing
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Phoolchand Chaudhary (@phoolchand6150) reported@Paytmcare my SpiceJet flight has been cancelled by the airline. I called SpiceJet, and they asked me to contact the booking platform from which I booked the ticket. Please help me with an alternate flight option urgently as I need to travel. Kindly look into this and assist ASAP
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srijan singh tomer (@1989Srijan) reported@HeroFinCorpLtd @Paytm I amnot getting my loan amount still showing proceeding every thing is ok no customer care no response.
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ঔৣ✞ 𝗣𝗥𝗔𝗧𝗘𝗘𝗞 𝗗𝗨𝗧𝗧𝗔 ✞ঔৣ (@Prateek_Dutta_) reported@Paytmcare Aap logo ki commitment ki koi ehmiyad hoti hai ya nhi? Its been more then 15-20 days still facing issue no resolution. I think need to deactivate your paytm. Useless
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Somnath Dasgupta (@somnathdasgup14) reported@Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.
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Aayush 𝕏 (@singhaayush2106) reported@Paytmcare because of your app I made a payment to different person and I am not able to contact with that person. Help me in getting my money back
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das pritish01 (@das_pritish01) reported@Paytmcare @PaytmBusiness @Paytm Hey, my staff and I aren't receiving SMS alerts for incoming payments. Could you please enable instant SMS notifications on our registered numbers? Merchant ID: AlXDQr64372292677354 Reg Mob no - 700842812 Quick help on this would be appreciated!
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Wasim (@wasim_sayy) reported@Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3
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Plain MBBS 🩺 (@Streptococci98) reported@Paytmcare @kunalku04394536 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare
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VISIONARY DEV🌟 (@visionaryo75157) reported@Paytmcare @SwapnilDhwani I am also having same issue with paytm gold