Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/28/2026 20:15

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • techshasi Techshasi (@techshasi) reported

    @Paytm plzz solve my problem my money are hold rs 500 plzz chat with me then I provide my account details . This is not good

  • ashish3550 Ashish Katiyar (@ashish3550) reported

    @Paytmcare @Paytm Please help to waive off my overdue charges against my PL account.

  • MridulMishra Mridul Mishra (@MridulMishra) reported

    @Paytm @Paytmcare @PaytmTickets everyone has gone back to work but ur stupid CSR are still not avlable on phone due to covid and ur chat bot is extremely non sense..i want to cancel a movie booking but unable to do that..no doubt ur share prices r dropping ..such pathetic service

  • Paritosh7334450 Paritosh Verma (@Paritosh7334450) reported

    @Paytmcare worst customer care service ever I am asking for resolution since a month u r calling me to KYC centre I have four mobile phones and I did the KYC of all of them from my house neither my family or friends had to go to a KYC centre

  • AbbasiFazleAziz Fazle Aziz Abbasi (@AbbasiFazleAziz) reported

    A friend of mine Initiated a scheduled transaction mistakenly for @IRCTCofficial through @Paytm. Now Paytm doesn't help or let deregister the UPI. What to do?? @TheOfficialSBI

  • mitthu_jee Amit Kumar (@mitthu_jee) reported

    @Paytmcare @Paytm @PaytmMoney You all are the group of liars. You need to review your t&c. Your customer care executive promised me that My Late fine will be waved off. But No. I have to loss my credit score due to the lie. I am going to file a complaint against you. **** Off!!

  • Vikashh_08 Vikash Agrawal (@Vikashh_08) reported

    @Paytmcare Hey! I have registered multiple requests to close my Paytm account as well as postpaid account and everytime I am assured that it will happen within a week. It's been more than 6 months and after multiple complaints, my account is still active. Please help me out! TIA.

  • wakhtar240 Wasim Akhtar (@wakhtar240) reported

    @Paytm you have got the worst customer care service. My money got deducted received msg that refund initiated in bank account but till now not received the money. Called customer care but got no help. @RBI

  • barmanabhishek7 abhishek barman (@barmanabhishek7) reported

    @Paytmcare Are YOU GUYS SO WORTHLESS THAT YOU ARE UNABLE TO RESOLVE A ISSUE FROM LAST 5 MONTHS ...ARE YOU SERIOUS!!! AND YOU CALL IT A TECHNICAL GLITCH FROM LAST 5 MONTHS AMAZING TEAM RIGHT!!

  • Divyansh1999 Divyansh Dadhich (@Divyansh1999) reported

    @Paytmcare Not able to open saving bank account in paytm. Please help

  • balu6645 Balu (@balu6645) reported

    @Paytmcare I lost my registered mobile number. I have got access to registered email address only. Unfortunately 2F is enabled for the account. Help me to login to my account.

  • techshasi Techshasi (@techshasi) reported

    @PaytmBank IN MY ACCOUNT 500 RUPEES ARE HOLD WHY PLZ SOLVE MY ISSUE ALREADY I CHAT WITH CUSTOMER CARE SUPPORT BUT NO ONE SOLVE MY ISSUE .@Paytmcare @Paytm

  • abhi7503449192 abhishek singh (@abhi7503449192) reported

    paytm oh paytm ! a new trick to cheat there customer suffered a big fraud and bad services from you guys going to bycott all there services @Paytm @FirstGamesIN #bycottpaytm

  • Abhishektseo Abhishek Tiwari (@Abhishektseo) reported

    @Paytmcare paytm support executive is very bad. From last 3 year of good experience with paytm now i decided to close my paytm account permanently because the service executive are not helping there customer and support section is not replying for my queries.

  • dipika1979 DIIPIKAA GUPTAA (@dipika1979) reported

    @Paytmcare hi... My Sister is not able to use her paytym wallet. It's showing temporarily inactivated. Why so? Please help.

  • connorvaughan98 Connor Vaughan (@connorvaughan98) reported

    @Vikashh_08 @Paytmcare Dm @antitecol now to fix your account immediately

  • rriitkgp RRhc1504 (@rriitkgp) reported

    @Paytm @Paytmcare No wonder paytm has gone downhill like it has on stock market .There is no focus on resolving customer support whatsoever @vijayshekhar

  • jalalpuram Srikanth Jalalpuram (@jalalpuram) reported

    @Paytmcare @Paytm Hello Paytm Team, I have an query regarding my KYC update, I'm trying to calling customer care unable to connect. Requesting you to contact me ASAP. To resolve my issue..

  • deepak_g191180 Deepak Gupta (@deepak_g191180) reported

    @Paytm Need to talk to Paytm Postpaid customer, but cannot talk, as there is no mode to contact them. Kindly call me at 8556 000 345

  • SonamCh81608054 Sonam Chaudhary (@SonamCh81608054) reported

    @PaytmBusiness @Paytmcare @PaytmBank Your customer care is very poor i am trying to reach from last 5 days but no one call me no one reach to me , it this is your brand , we customer didnt find where to connect to some person who can handle our queries , 8279782538 my no ,

  • Rajvanshiporus PORUS RAJVANSHI (@Rajvanshiporus) reported

    Please issue a centralized customer care no, Where customer can explain the problem @NHAI_Official @nitin_gadkari @Paytmcare

  • Abhishektseo Abhishek Tiwari (@Abhishektseo) reported

    @Paytmcare dear paytm, i contacted your customer care executive 4+ time and also used you 24x7 support in app section 5+ time but there are no response from them. Customer executive tell me wait again and again from last 7 days. very bad service 😡😭

  • rriitkgp RRhc1504 (@rriitkgp) reported

    @Paytm @Paytmcare No wonder paytm has gone downhill like it has on stock market .There is no focus on resolving customer queries whatsoever

  • Paritosh7334450 Paritosh Verma (@Paritosh7334450) reported

    @Paytmcare you people are giving automated responses to my queries on DM.. solve my problem. Irritating n useless customer care service u have

  • guin_krishanlal Krishanlal Guin (@guin_krishanlal) reported

    @Paytmcare Need help, plz share the link for paying the loan amount. Its not debited and also I cannot find the link to pqy money manually

  • canikhilagg CA Nikhil Agrawal (@canikhilagg) reported

    Worst customer support from Paytm #paytm @PaytmTravel @Paytm @airvistara This event led me to think multiple times to use paytm.

  • RPK1202 RameshwarKashyap (@RPK1202) reported

    @Paytmcare UPI txn 212030309841 dt 30/04/22Mt 5000/- not credited to beneficiary Account .please resolve issue at earliest

  • Chrissyhaircare Chrissyhaircare (@Chrissyhaircare) reported

    @Vikashh_08 @Paytmcare I also encountered similar issues support service were just useles @AgentFemiTv helped

  • Bhumith Bhumit (@Bhumith) reported

    @Paytm have placed an order for paytm box 2.0 and have received an old box. What kind of service is this? #pathetic #worst

  • sat_saurabh Saurabh Anand Thakur (@sat_saurabh) reported

    @Paytmcare @Paytm When onboarding of new customer will start. What is the progress of IT audit??