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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 33% Transactions (33%)
  • 33% Mobile App (33%)
  • 17% Website (17%)
  • 11% Login (11%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

CityProblem TypeReport Time
Yamunānagar Website 1 day ago
Mumbai Website 7 days ago
Greater Noida Mobile App 8 days ago
Hyderabad Login 21 days ago
Dārjiling Transactions 28 days ago
Bengaluru Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Joel005003
    Joel Joel (@Joel005003) reported

    @Paytmcare Provide the refund ARN/UTR number and confirm the exact credit date immediately. If this is not resolved today, I will escalate this issue to RBI and the Consumer Forum for further action.

  • ankit56956
    Ankit Raghuwanshi (@ankit56956) reported

    Terrible @Paytm bus experience: Surge pricing forced me to pick Asok Travels Mandsaur. They threw an old garbage bus at us—due at Indore 10 AM, arrived 4:30 PM! @Paytm & others charging premium to scare & loot passengers. 😡 #BusTravelScam

  • SachinMaheswary
    Sachin M🇮🇳 (@SachinMaheswary) reported

    @Paytmcare @Paytmcare Even after reaching you guys out on mail , you are least bothered to reply to customers which shows how you take lightly the customers issue. #worstplatformpaytm #paytmfraud

  • anoop1402
    anoop (@anoop1402) reported

    @Paytmcare I am unable to view my balance in my Paytm Payment bank Acct. After uninstall and reinstall of the app, now I am unable to login at all. Error reads technical reason try after some time. What is going on?? @vijayshekhar @Paytm

  • Abdulsamad2011
    Abdul Samad (@Abdulsamad2011) reported

    @Paytmcare @Paytmcare Hi, whats an update on this. As im worried too much about this. Help do the needful at the earliest

  • FAIZANAHME69804
    FAIZAN AHMED (@FAIZANAHME69804) reported

    @airindia @Paytm thesame statement at the sametime from airline and ur responsibility to takecare of this prblm to solve,I'm reallypissed off from ur care support and the way your team is handling this issue, that ismental pressurefor me,airline agreed refund should be processfrom @Paytm

  • Abdulsamad2011
    Abdul Samad (@Abdulsamad2011) reported

    @Paytmcare @Paytmcare @Paytm how much time do you need for this. Pls help and reply

  • DineshM73992280
    Dinesh Meena (@DineshM73992280) reported

    @Paytmcare @imakrazvi Please help me

  • asweeenmv
    ByAswinmv (@asweeenmv) reported

    @Paytmcare Okay I will be waiting for the issue to resolve as soon as possible

  • aapkaneelesh
    Neelesh Purohit 🇮🇳 (@aapkaneelesh) reported

    URGENT ATTENTION @Paytmcare @Paytm SINCE 2 DAYS I AM NOT ABLE TO USE YOUR APP DUE TO ERROR 61009 FALSE DETECTION.... I AM TOTALLY STUCK AND NEED YOUR URGENT IMMEDIATE FIXATION

  • anoop1402
    anoop (@anoop1402) reported

    @PaytmBank I am unable to view my balance in my Paytm Payment bank Acct. After uninstall and reinstall of the app, now I am not able to login at all. I get error- due to technical reason try after some time. Can you investigate urgently? @Paytm @paytmbankcare

  • ninjazx10_6379
    NINJAZX10R (@ninjazx10_6379) reported

    @Paytm When technical issue solved in paytm payment bank application We are unable to see my savings account or fd balance why!

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare Hey, I have done kyc using the same pan and adhar in my other account, why it is a issue for this account? What is the mismatch you are referring to?

  • irshadmirza141
    Irshad Mirza (@irshadmirza141) reported

    @Paytmcare Hi @Paytmcare, I am trying to DM you as requested, but I'm unable to send a message due to some technical issue. Could you please initiate the DM from your end or suggest another way to connect? Thanks."

  • tambe_shrirang
    Shrirang Tambe (@tambe_shrirang) reported

    @Paytmcare No support is being provided in DM.

  • Vasanthkumar_MC
    VasanthKumar M (@Vasanthkumar_MC) reported

    @Paytm "I am from Tamil Nadu. Your bot support is not helpful. Please provide a human agent who can understand my issue." The agent block my number

  • tripathi_sahdeo
    Sahdeo Tripathi (@tripathi_sahdeo) reported

    @Paytmcare Is this your service to customers you have not refunded.Customer is not your priority.

  • Kumar_power5
    kʊʍǟʀ քօաɛʀ (@Kumar_power5) reported

    @SuryodayBank @Paytm @Paytmcare my loan amount debited twice please resolve my problem..

  • PradeepKum64193
    Pradeep Kumar Swain (@PradeepKum64193) reported

    @Paytmcare @PaytmBusiness Dear Paytm Team, I had already raised a request on 20th March regarding terminal de-installation, but till now no action has been taken. It has been a very poor experience. Your after-sales service is extremely disappointing and there is no proper support even after multiple foll

  • DianaMistr71491
    Anuja Doshi (@DianaMistr71491) reported

    @Paytmcare no reply what kind of service is this

  • mk_chaurasiya
    Monish Kumar Chaurasiya (@mk_chaurasiya) reported

    I just booked a gas cylinder through @Paytm because I've got a reference number from @indane_gas @indanegasonline few days ago but I've not got a dsc number and when my gas cylinder will be delivered???? It's disgusting I need help 😭😫😔 #paytm #help #IranWar

  • rajeshm15918645
    rajesh malhotra (@rajeshm15918645) reported

    @Paytmcare Ok please resolve my issue as soon as possible 🙏

  • tejas_patro
    Tejas Patro (@tejas_patro) reported

    @LenskartSupport @Paytm I received a voucher on Paytm after making a bill payment, but I’m unable to redeem it on the Lenskart website. When I paste the voucher in the lenskart cart it shows the mentioned error. Upi ref no:205199559219 Order ID:26969037540 Contact:8018537027

  • RonitGupta230
    Ronit Gupta (@RonitGupta230) reported

    Still the issues is not resolved with the ticket confirmation i am waiting for my ticket confirmation..@airindia @Paytmcare

  • BL_Dangi
    The_BL (@BL_Dangi) reported

    @Paytmcare @Paytmcare @Paytm Please review this matter urgently. Due to poor coordination and no support from Chandra Raj Travels staff, I suffered inconvenience and missed my journey. Kindly arrange an immediate refund and take action against such unprofessional behavior.

  • NAVEENBODW77392
    Naveen Bodwani (@NAVEENBODW77392) reported

    @Paytmcare help to solve my issue regarding my sound box my soundbox charges in 5 min dischrge in 2 min something does not speak payments battery issue sound issue

  • GladiatorSafe
    Eshaan Enterprises (@GladiatorSafe) reported

    @Paytm How much do you charge for integrating payments gateway on a website?

  • JamshedJakaria
    binyoo (@JamshedJakaria) reported

    @Paytmcare @Paytm facing serious financial difficulties due to my Paytm Postpaid amount becoming too high beyond my budget. I have tried many times to connect with an expert through the app but the AI assistant is not connecting me to any representative. Please help me .

  • DanMahachi
    dan mahachi (@DanMahachi) reported

    @Paytmcare How soon because it's over one month now and you have been saying the same thing through your paytm support system

  • mehulchirania
    Mehul Chirania 🇮🇳 (@mehulchirania) reported

    @Paytmcare @Paytm You need to fix your app. It doesn't work on One UI 8.5 devices. Even on the backend, my flight booking is not confirmed on your end after the payment and there's no way to reach your humans. Tired of the useless bots you have.