Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/02/2025 00:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MustafaNamliwa4 Mustafa Namliwala (@MustafaNamliwa4) reported

    @Paytmcare Still no resolution such a useless company paytm is. I am regretting why i have opened postpaid account with you morons. Worst company in India with worst customer service

  • ANKUSHS93173043 ANKUSH SINGH (@ANKUSHS93173043) reported

    @Paytmcare @PaytmBank my Paytm account is block with any reason Plzz reslove thi problem asap I am waiting for u reply

  • r623 ramu (@r623) reported

    @Paytm @Paytmcare Hello Paytm I am unable to contact Paytm customer care please respond to my complaint

  • AJITDAS10816333 AJIT DAS (@AJITDAS10816333) reported

    @Paytmcare Please sir help me

  • kumar_ashish301 Ashish kumar (@kumar_ashish301) reported

    dear @Paytm....your service is disgusting....i had made one upi payment to my friend with paytm and amount was deducted but not credited....but as per your customer care bot refund was already done...which had not happened yet...kindly see this issue...

  • Raghav95484 Raghav Agrawal (@Raghav95484) reported

    @Paytmcare @paytmbankcare @Paytm I have messaged you many times but I have not received a reply from you, please help me

  • Macro53230313 Macro (@Macro53230313) reported

    @Shubham46268070 @Paytmcare Also no proper chanel to directly contact customer care Just they are keeping us in a loop of bot replies which is pathetic.

  • ghousek14 M Ghouse baig (@ghousek14) reported

    @Paytm team please help me in updating delivery address

  • mayankgarg77 Mayank Garg (@mayankgarg77) reported

    @Paytmcare Ticket Number 3202458294 and previously raised many tickets to get my wallet and profile in sync along with fastag. It's been month but still the issue is not resolved.

  • Dhruv_j_17 Sirf Zinda hoon bro (@Dhruv_j_17) reported

    @Paytm I am really so disappointed by your services. Seriously, yesterday i booked a rapido ride and after the ride i wanted to pay the amount to the driver through @PaytmBank and guess what? Out of nowhere payment gone to pending mode, wishing it would resolve the issue of...

  • AJITDAS10816333 AJIT DAS (@AJITDAS10816333) reported

    @Paytm please help me I need you help. My account debited 4513 rupees but benifisary still not recive money।।

  • iamSiddu7 Comfycaty (@iamSiddu7) reported

    @Paytmcare I need a cal with customer care... Can u provide customer care number

  • TapeenY Tapeen (@TapeenY) reported

    @UPI_NPCI - I believe we need a more impartial and transparent system, so that scammers like @Paytm do not use it to their advantage. Their POS machines throw payment failer error, while the money is deducted and transferred to them.then they sit on the money for over a month.

  • Dhruv_j_17 Sirf Zinda hoon bro (@Dhruv_j_17) reported

    @Paytm My disappointment with your services is truly profound. Seriously, I ordered a rapido ride yesterday and intended to pay the driver after the trip using @PaytmBank, but guess what? Unexpected payment entered pending mode, hoping it would solve the problem of...

  • ANKUSHS93173043 ANKUSH SINGH (@ANKUSHS93173043) reported

    @Paytmcare @PaytmBank my paytm account is block without any reason Plzz reslove my problem asap I didint did any illegal acitivity from my account My paytm number 7620640157 Kindly unblock this asap I’m waiting for u reply

  • Bapimis79037390 Bapi mistry (@Bapimis79037390) reported

    @Paytmcare @Paytm ,@PaytmBank please help me I want to close #paytmpostpaid account on urgent basis I am unable to find any options for deactivation please help..

  • Karmak13Dipayan Dipayan Karmakar (@Karmak13Dipayan) reported

    @Paytmcare @PaytmBusiness My paytm POS machine is not working since two days, I started using this machine less than a month ago. My business is having a lot of transaction problems due to your machine problem Please solve this problem ASAP

  • trulykishore kishore (@trulykishore) reported

    @Paytm getting some unknown error message... while doing payment using paytm

  • Mahesh18353573 Mahesh (@Mahesh18353573) reported

    @Paytmcare I thank you for your response for now my query is resolved But there is issue in downloading the postpaid statement whenever required please look in to this.

  • nikhilv08979671 nikhil verma (@nikhilv08979671) reported

    @Paytmcare @Paytm @PaytmBank i am facing issue with my postpaid account i have limit my account is active but when i am trying to use their is written we are facing technical issues i am facing this issue from 1 month kindly help regarding this

  • ManOnFireee Lakkarsu s (@ManOnFireee) reported

    @paytmbankcare I lost my phone and sim so am unable to login my Paytm payment bank So, i request can proceed to close my Paytm payment bank @Paytm @Paytmcare

  • TapeenY Tapeen (@TapeenY) reported

    Then @PaytmBusiness @Paytm customer care takes the customer for a ride, no replies on ticket for weeks, inspite of calls and promises of escalations and reverts. I so wish their business raps up as quickly as possible, so that they cannot run the scam any longer.

  • Macro53230313 Macro (@Macro53230313) reported

    @Paytmcare From the start you are replying the same that we are looking into the matter bla bla.. Its more than a week since payment was made and still not a proper response from your side. How can you take so much time for a straight foward issue.

  • AJITDAS10816333 AJIT DAS (@AJITDAS10816333) reported

    @Paytmcare Please help me

  • dilutdmelanchly Mudit (@dilutdmelanchly) reported

    @Paytmcare I can't see the pre-close option anymore in personal loan. Please help!

  • Seniors2Change Sunil (@Seniors2Change) reported

    @Paytm Also publish your very weak, inefficient, ineffective customer service mechanism. No resolution since more than a month to rectify the wrong UPI transfer by Paytm

  • AJITDAS10816333 AJIT DAS (@AJITDAS10816333) reported

    @Paytm plese help mee

  • TrouvailleTatt1 Trouvaille Tattooz (@TrouvailleTatt1) reported from New Delhi, National Capital Territory of Delhi

    @PaytmBusiness You guys keep on saying this again and again but not resolving my issue and this issue is not small. You guys didn't refund the money plus you deducted my money from my bank account in the form of EMI which should be cancelled by now if the order is cancelled on 18th july @Paytm

  • Chandra538344 Chandra (@Chandra538344) reported

    Please check service query no-3205513834 @paytmbankcare regarding account open @Paytmcare

  • ANKUSHS93173043 ANKUSH SINGH (@ANKUSHS93173043) reported

    paytm user suddenly my accountbeen block with out any information now i am getting msg for fraud its means that i am using paytm from last 4 year never see this type of problem now u guys makin fool to normal people i trust u guys now i cant send money plzz reslove @Paytmcare