Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Website (23%)
• Transactions (8%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.

City	Problem Type	Report Time
Kolkata	Mobile App	6 days ago
New Delhi	Mobile App	14 days ago
Haridwar	Transfer	1 month ago
Bhubaneshwar	Website	1 month ago
Agra	Mobile App	2 months ago
Chhindwāra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nikk (@abhi_verma05) reported 6 minutes ago

  @PaytmBusiness @Paytm @vijayshekhar Paytm business totally fraud there is no customer care my settle yet showing pending pathetic chutiya company they Harrash people and keep there money

• 
  Shreegas_Pune (@ShreeGas_Pimpri) reported 8 minutes ago

  @Paytmcare since years now we have been requesting for a sound PoS machine. Existing machine is not working since years now and even after repeated follow up with your lethargic third class local team there is absolute disregard to our concerns except fake commitments.

• 
  himanshu sharma (@idiotic734) reported 9 minutes ago

  @Paytmcare Hi @Paytmcare Hemat, Thanks for your prompt response! When i will expect this issue resolution. I am not able to use my bank services because of auto pay

• 
  Brundha (@brundhareddy24) reported 13 minutes ago

  @Paytmcare @Paytmcare Can you please respond to this issue ?? @allianceair has cleared the refund from their end and provided the screenshot aswell

• 
  Naveet Bali (@BaliNaveet) reported 14 minutes ago

  @Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !

• 
  Bhumi Morkar (@BhumiMorkar) reported 15 minutes ago

  @Paytmcare How are we expected to connect to customer care when there is no point of contact for helpline number. My flight has been cancelled 15 days back and still no notification or refund. What is this Paytm?!

• 
  Shaikh Rehan (@Sheikhrehan234) reported 15 minutes ago

  Please solve my problem ,and take action against your agent @Paytm @Paytmcare

• 
  Shubham (@ShubhammBtr) reported 26 minutes ago

  @Paytmcare Hi, I'm unable to see the option to send you a DM or message. Could you please enable DMs or let me know an alternative way to contact you regarding this issue?

• 
  Ravneit singh (@Ravneet02377119) reported 27 minutes ago

  @paytm your payment link is broken

• 
  Ravi Gupta (@Ravipharma87) reported 28 minutes ago

  @airindia @Paytmcare I have booked the ticket from your site..but flight not showing now.who is responsible for this fraud

• 
  Shoryabh Srivastava (@ShoryabhS) reported 28 minutes ago

  I got so many calls for the refund generated for Order ID 27253745051 from Phone number +91 70517 89706 stating my Car insurance payment has been declined and I have to pay again. But never got the refund of the cancelled service. @Paytm please look into the matter.

• 
  IX (@ishuraj) reported 30 minutes ago

  @Paytmcare @vijayshekhar I booked a flight tickets and wanted the refund as per the DGCA rules,trust me I did every possible thing to reach you guys but hats off to your negligence I wasn’t heard since 24 hours,where as other travel portals have emergency lines for support

• 
  🇮🇳 Sourav Nandi (@SouravNandi_17) reported 32 minutes ago

  @ThePaytmPG @Paytm How yo access Paytm payment bank now?

• 
  BSNLCare (@bsnl_care) reported 32 minutes ago

  @Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)

• 
  BSES Delhi (@bsesdelhi) reported 33 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, the online payment takes up to 3- 5 working days. Kindly check the status after the given time period.

• 
  Zair Shamim (@zairgame) reported 34 minutes ago

  @Paytmcare Sir it's been 24 hours now. Still the issue is not resolved. Why is it taking so much of time.

• 
  NIO19N (@Insta862810) reported 35 minutes ago

  Dear @Paytmcare My 4–6 July settlement is still on hold while later settlements are released. Asking for invoices/NOCs for every customer is impractical. Release my payment by 9 July, or I'll pursue legal action and file complaints with the appropriate authorities.

• 
  Karthik Malyala (@malyalakarthik9) reported 41 minutes ago

  I purchased the Alternate Trip Guarantee add-on while booking my train tickets through Paytm. My train was affected, and a voucher was generated, but I couldn’t redeem it due to a technical issue. I immediately raised a support ticket and tried contacting customer care.@Paytmcare

• 
  Shivom Choudhary (@ChoudharyShivom) reported 45 minutes ago

  @Paytmcare sabse bekr service without any thing they are sending sound box and automatic taking charge from my bank please look it into this mattar.

• 
  IntheMoodfortweetz (@InMoodfortweetz) reported 46 minutes ago

  @ajayyjha @Paytm Hey did they resolved it. I am facing same issue

• 
  Shaikh Rehan (@Sheikhrehan234) reported 47 minutes ago

  3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare

• 
  Madhan Anbalagan (@madhanstweets) reported 47 minutes ago

  Credit card bill payment issue since June 30 2026. Rs 36000 debited from me but not credited to the card account. Only chat bot support is there. No customer care number. 3 days have passed. Use paytm at your own risk. #paytm @Paytmcare

• 
  Hursh Gupta (@HurshGupta) reported 51 minutes ago

  @Paytmcare I’m not able to login in my new device after installing paytm. Kindly suggest. It’s saying “Phone not supported “.

• 
  suraj thammi (@0xsuraj719) reported 52 minutes ago

  Hi @Paytm @PaytmMoney I interviewed for a Tech Intern role at paytm money, cleared all rounds, and submitted all requested documents. The hiring was put on hold, and my HR contact has since left. I'd really appreciate if someone from the hiring team could help with an update.

• 
  Sundip Kumar Singhee (@SandeepSinghi4) reported 53 minutes ago

  @Paytmcare Not able to open the app. Error message showing 00000000 Device environment is not ok. Have uninstalled the app and re installed still the same issue

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 54 minutes ago

  Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

• 
  IndusInd Bank (@MyIndusIndBank) reported 59 minutes ago

  @wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.

• 
  The Silent Øne🎭 (@Pranshu_xo) reported 1 hour ago

  @Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam

• 
  nobody💀 (@_avpl) reported 1 hour ago

  @Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.

• 
  IX (@ishuraj) reported 1 hour ago

  @Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well