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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 33% Transactions (33%)
  • 33% Mobile App (33%)
  • 17% Website (17%)
  • 11% Login (11%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

CityProblem TypeReport Time
Yamunānagar Website 2 days ago
Mumbai Website 8 days ago
Greater Noida Mobile App 9 days ago
Hyderabad Login 22 days ago
Dārjiling Transactions 29 days ago
Bengaluru Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • TrickiSunny
    Sunny Awatramani (@TrickiSunny) reported

    @Paytmcare its operator problem but I booked my ticket on Paytm & I logged my complain at Paytm and you guys straight away mention ticket closed by giving just apology I had patient with me she had operation a week ago doctor recommended for AC bus. u guys try to suffocate us @redBus_in

  • Joel005003
    Joel Joel (@Joel005003) reported

    @Paytmcare @Paytmcare This issue has been pending since 16 April and I still haven’t received my refund. Multiple follow-ups have only resulted in repeated “we are checking”responses. Please provide the refund ARN/UTR number and confirm when the amount will be credited. @jagograhakjago

  • JatinSh44479321
    Jatin Sharma (@JatinSh44479321) reported

    @Paytmcare Done . Please check your DM and resolve my issue as soon as possible .. it’s been almost 20 days ..

  • SachinMaheswary
    Sachin M🇮🇳 (@SachinMaheswary) reported

    @Paytmcare @Paytmcare Even after reaching you guys out on mail , you are least bothered to reply to customers which shows how you take lightly the customers issue. #worstplatformpaytm #paytmfraud

  • KulshreshthK
    KKinDel (@KulshreshthK) reported

    @Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !

  • IAmMishraJi1992
    Ashu (@IAmMishraJi1992) reported

    @Paytmcare Hello @Paytmcare what is the status? Why haven't I received the cashback? Why are you ignoring my complaint? Why such poor customer service? When I told you that I can't send you a DM, please find an alternate way, what have you done till now? Don't you want to pay the cashback?

  • varunrgn
    Varun (@varunrgn) reported

    @Paytm The new update showing error 61007 on Android devices

  • aapkaneelesh
    Neelesh Purohit 🇮🇳 (@aapkaneelesh) reported

    URGENT ATTENTION @Paytmcare @Paytm SINCE 2 DAYS I AM NOT ABLE TO USE YOUR APP DUE TO ERROR 61009 FALSE DETECTION.... I AM TOTALLY STUCK AND NEED YOUR URGENT IMMEDIATE FIXATION

  • Pro_Banda420
    INSANEGAMERZ (@Pro_Banda420) reported

    @Paytmcare The merchant (Kuku FM) has already confirmed that my refund was initiated, but the amount is still not reflecting in my account. I have also shared the refund reference number with support via email. Please help track and resolve this issue urgently.

  • EVista22440
    Enosent Vista (@EVista22440) reported

    @Paytmcare Dm is not working and you guys doesn't reply on insta dm fraud company

  • ketanaqua
    Ketan Bhandarkar (@ketanaqua) reported

    @Paytmcare I think there was a bug now it's fine working

  • Prashant_S_Gwl
    Prashant Bhadoria (@Prashant_S_Gwl) reported

    @Paytm Pls help

  • As_Motovibes
    Anshul Semwal (@As_Motovibes) reported

    My Desire To working in Payment Operation Role Can you Gave me a chance @Paytm #Fintech #Payments

  • tejas_patro
    Tejas Patro (@tejas_patro) reported

    @LenskartSupport @Paytm I received a voucher on Paytm after making a bill payment, but I’m unable to redeem it on the Lenskart website. When I paste the voucher in the lenskart cart it shows the mentioned error. Upi ref no:205199559219 Order ID:26969037540 Contact:8018537027

  • oopspiyush
    Piyush Ranjan (@oopspiyush) reported

    @Paytmcare i had my account in paytm payments savings Bank and some money was there now when I want to withdraw I'm unable to . I'm unable to login even in payment savings app. Please help

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare Hey, I have done kyc using the same pan and adhar in my other account, why it is a issue for this account? What is the mismatch you are referring to?

  • Ishitam1001
    Ishita (@Ishitam1001) reported

    @Paytmcare I need assistance over call, can you help with that please

  • SarikaRaj257522
    Sarika Raj (@SarikaRaj257522) reported

    @Paytm sold me a 20k worth gift card for MakeMyTrip valid for 1 year but it was blocked because of technical glitch since Oct 25(record showed redeemed at Lenskart 5k worth). They fixed this two days before expiry date (6th April) and now don’t want to take any responsibility .

  • Zishanalam1994
    Zishan alam (@Zishanalam1994) reported

    Totally unacceptable service from @PaytmCare @Paytm! Booked a flight (ID: 26978838921), got a confirmed PNR: FH5CUB, and even verified it on @IndiGo6E. Now it shows CANCELLED. IndiGo says Paytm cancelled it! Is this a scam to avoid honoring discounts? 😡

  • Jangid_Girijesh
    GJ (@Jangid_Girijesh) reported

    @Paytm i am trying to withdraw my money since last 3 years. Everytime I raise a request, either there is some technical issue or I get some automated blurbs generated by AI. Please let me transfer my wallet amt to my account then I will uninstall the app.

  • 26_deb
    deb (@26_deb) reported

    @Paytm / @Paytmcare I bought a Spicejet flight ticket using Paytm , but spicejet cancelled the flight & refunded the full amount but asked me to check with the Paytm. But no way I can connect to Paytm customer care , I created a ticket 200011502474 on 3rd may,no reply till now.

  • ripmybedtimes
    lakshay chand (@ripmybedtimes) reported

    @Paytm I accedently recharged the wrong number realized after 2 hours can u help me

  • PradeepKum64193
    Pradeep Kumar Swain (@PradeepKum64193) reported

    @Paytmcare @PaytmBusiness Dear Paytm Team, I had already raised a request on 20th March regarding terminal de-installation, but till now no action has been taken. It has been a very poor experience. Your after-sales service is extremely disappointing and there is no proper support even after multiple foll

  • vsl1990
    vishalkumarchauhan (@vsl1990) reported

    @PMOIndia @Paytm rubbish service india

  • NaveenK34750579
    Naveen (@NaveenK34750579) reported

    @Paytm Sandhya Travels bus broke down mid-journey and no alternative was arranged.Passengers were standed on the outskirts till 2:30 AM. I had to pay ₹800 extra and travel standing in another bus till Hyderabad Request immediate refund and compensation. Ticket ID: 200011468821

  • dhruvwadhwa
    Dhruv Wadhwa (@dhruvwadhwa) reported

    Its so unprofessional behaviour from @Paytm and @flyspicejet that one can expect. Its been more then month they are still working on my refund. They both have even stopped replying. Request everyone to take precautions before booking on Spice Jet and be very catious before paying through Paytm. Once you are trapped theres no way to exit.

  • EVista22440
    Enosent Vista (@EVista22440) reported

    @Paytm did fraud with me and I am also unable to connect worst service ever

  • ShutterCoder
    preetham shyam (@ShutterCoder) reported

    @Paytmcare Just want to know, if there was a balance in my wallets. Specifically general walletand food wallet. What happened to that ? Your help and support is a joke.. it has zero intelligence and it does not understand customer queries. Even not able to assign to human operator.

  • Keshavp_1702
    Keshavb (@Keshavp_1702) reported

    paytm has gotten so bad recently. so many glitches, very slow. asked me to fkn change my UPI pin every two months. **** you @Paytm switching to google pay (which has a very seamless and quick onboarding process and a v clean UI)

  • OmShukl78340424
    Om Shukla (@OmShukl78340424) reported

    @Paytmcare Why you didn't share such things on your website when customer buy this?