Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (50%)
• Login (25%)
• Website (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, Agra, and Chhindwāra.

City	Problem Type	Report Time
Kolkata	Login	9 hours ago
Varanasi	Login	2 days ago
Dehra Dūn	Login	2 days ago
Delhi	Mobile App	5 days ago
Kolkata	Mobile App	12 days ago
New Delhi	Mobile App	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aadarsh Mittal (@aadarshmittal1) reported 4 minutes ago

  I need help on my soundbox i don't even remember having a soundbox recently when i was trying to order a soundbox its showing rental due and there is 2 profile running on my number please help @Paytmcare

• 
  Naveet Bali (@BaliNaveet) reported 4 minutes ago

  @Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !

• 
  Ankit Kejriwal (@_AnkitKejriwal) reported 6 minutes ago

  Had switched from @Paytm to @CRED_club upi about a year ago and it’d been great till I discovered today that you can’t export UPI transactions on Cred. The customer support confirmed this isn’t possible even as a special request. Sad. Have to switch again.

• 
  Wrangler#@69 (@satwik16357) reported 10 minutes ago

  @Paytmcare you are the WORST. No ******* proper response, pieces of ****, *******, *************, ********, madarchod, rand app, chut ka app, gandu bhosdiwala

• 
  Anustup🇦🇺🇦🇷🇧🇪 (@Willmcfc49) reported 13 minutes ago

  Nowadays @Paytm @Paytmcare have also started to charge platform fees from the customers 1.80 Rs It seems nominal but just multiply it with millions of customer usages Staggering We aren’t supposed to pay this Will shift from this app soon 🔜

• 
  SUBHA (@saske_in) reported 16 minutes ago

  Hi @Paytmcare @PaytmBusiness, I've permanently lost my registered mobile number for my Paytm Business QR account. I can't log in or contact support because the IVR only accepts calls from the registered number. Please help me update my mobile number after KYC verification.

• 
  Better Kalyan Shilphata (@aslamshaikh12) reported 20 minutes ago

  @Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.

• 
  KS (@kanwaljeet36) reported 21 minutes ago

  Facing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm

• 
  ZAID LALA KHAN (@zkhan7952) reported 24 minutes ago

  Paytm is a massive fraud. They took the money from my business transactions and have caused severe financial distress for months. No support, no real reason—just empty delays. This needs to be addressed legally.” @Paytmcare @PaytmBusiness @RBI

• 
  i mantesh yadav 🇮🇳 (@yadavmantesh01) reported 25 minutes ago

  @Paytm Payment of ₹349 is successful, but Jio recharge is not received. Airtel Thanks app was used with Paytm UPI. Please help. Transaction ID: 7478647389383307264.

• 
  YadavVijay (@Yadayvijay1) reported 27 minutes ago

  @Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26

• 
  bhawna (@bhawna2212) reported 27 minutes ago

  @Paytmcare Now new thing has come up security alert.. and it says I should contact paytm support..but all goes in vain... What a pathetic service I must say .. @Paytm

• 
  hamza vj (@HamzaVajihi) reported 29 minutes ago

  I have complaint for soundbox since 5 days but no one responded. Is this your service...?? @Paytm @PaytmBusiness Your request for ticket number 500010050375 has been received. We will review the details and update you within 1-2 days. Regards, Merchant Helpdesk Paytm Payments

• 
  Sundip Kumar Singhee (@SandeepSinghi4) reported 31 minutes ago

  @Paytmcare Not able to open the app. Error message showing 00000000 Device environment is not ok. Have uninstalled the app and re installed still the same issue

• 
  nobody💀 (@_avpl) reported 31 minutes ago

  @Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.

• 
  Sandeep Keshri (@Sandeep9119) reported 35 minutes ago

  @Paytm @Paytmcare Booked flight using paytm the amount was not Fully refunded and already escalated this issue and still there is no proper response from you all and @airindia is directly giving you a clarity that amount was fully refunded why are you all not refunding my amount

• 
  shajad ali (@shajada65894051) reported 35 minutes ago

  @vijayshekhar @PaytmBusiness @Paytm fraud service by paytm deduct my amount without my consent and after 10 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay

• 
  धैर्य | Dheeraj (@HealthFIPassion) reported 41 minutes ago

  Dear @Paytmcare - not sure if you handle PayTmMoney customer queries as well…

• 
  Amaan khan (@beingamaankhann) reported 43 minutes ago

  @Paytm If the paytm payment bank has been closed then why that transaction was successful because if the bank was closed then payment should be failed but it was successful. Please help otherwise i will escalate this issue

• 
  Ayush Sharma (@im_ayushhh17) reported 43 minutes ago

  @Paytmcare The ticket was booked through the IRCTC website using Paytm UPI for payment.

• 
  Bhavin Rathod (@BhavinRathodT) reported 44 minutes ago

  Pro tip : Avoid typos of CAR NUMBER while checking car insurance premiums or renewal options on Paytm. Paytm will run behind you FOREVER despite it’s not about your car. @Paytm : FIX THIS IMMEDIATELY.

• 
  The Silent Øne🎭 (@Pranshu_xo) reported 49 minutes ago

  @Paytmcare Hey @Paytmcare Can you please look into my matter its been more than a week i am trying to reach paytm support i have DM all the details

• 
  Sanchit gupta (@Sanchit1620) reported 50 minutes ago

  @TRAI @Paytm is using 1600 10 3645 mobile number to initiate promotional call or reminder call for his service like car and health insurance. While as per my understanding 1600 number is only for banking services. Please look into this.

• 
  vikram attorney (@vikram140gulati) reported 53 minutes ago

  For you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt- 1st reminder

• 
  Amirul Islam (@Aryaanllb) reported 54 minutes ago

  Unfair total freeze on my @Paytm acnt for mnts over a minor Layer 2 dispute. Paytm's automated support desk is stuck in a loop demanding an NOC, ignoring the fact that my undisputed funds are completely separate. Urgently need human review for Case Ref: 200012126707! @PaytmCare

• 
  sachin (@sachin_pandey_3) reported 57 minutes ago

  @Paytmcare 5 days. No resolution. No update. Not even a reply to my follow-up. Your earlier response was clearly just a social media formality. This shows exactly how much you value your customers. Stop ignoring the issue and provide a proper resolution.@Paytmcare @Paytm

• 
  Karthik Malyala (@malyalakarthik9) reported 58 minutes ago

  I purchased the Alternate Trip Guarantee add-on while booking my train tickets through Paytm. My train was affected, and a voucher was generated, but I couldn’t redeem it due to a technical issue. I immediately raised a support ticket and tried contacting customer care.@Paytmcare

• 
  Dev (@DehuryD3) reported 58 minutes ago

  @Paytmcare @PaytmBusiness I am not able to login to my paytm for business account. While tried in web giving me error as Merchant configuration issue. What is this issue. Today in my shop i received many payment. Now not able to login to my paytm for business app. Please help

• 
  Om Ujjwal (@omujjwal121) reported 60 minutes ago

  @Paytmcare I really want to connect to Paytm customer care for deleting an automatic payment which I am not able to do at my end using app. Pls connect me with an agent not a AI chatbot.

• 
  Amaan khan (@beingamaankhann) reported 1 hour ago

  @PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…