Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (44%)
• Transactions (19%)
• Website (19%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

City	Problem Type	Report Time
Haridwar	Transfer	10 days ago
Bhubaneshwar	Website	10 days ago
Agra	Mobile App	23 days ago
Chhindwāra	Mobile App	29 days ago
Jaipur	Mobile App	1 month ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Himanshu Chhabra (@Himansh12482560) reported 7 minutes ago

  @Paytmcare I really dont understand what is stopping you to fix this issue? M not able to use paytm.

• 
  Ajay kumar (@REWADIKHEDIYA) reported 7 minutes ago

  Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

• 
  MODIfied Sree (@MODIfiedSree) reported 9 minutes ago

  @PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636

• 
  ashishkashyap (@ashishkashyap) reported 11 minutes ago

  @Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.

• 
  itsmesandy ☀️ (@sansin83) reported 11 minutes ago

  @Paytmcare booking id 27083790237 , 6000 worth booking cancelled by bus driver, app says journey completed, driver number is off, customer care is slow,,, please help

• 
  Ajay kumar (@REWADIKHEDIYA) reported 15 minutes ago

  @Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  aahikmrs (@Kikimeowra) reported 15 minutes ago

  @Paytmcare hey, I can't check the balance or transfer money from Paytm Payments Bank. Please fix this.

• 
  kondaiah bollineni (@urskondaiah) reported 19 minutes ago

  @Paytmcare Hello @Paytmcare What do you mean by concern has been resolved here ? I haven't got my prize details yet, the concern or issue is still open. Please check and do the needful.

• 
  Tareek Aaryan (@Tareek_Aaryan) reported 19 minutes ago

  @PaytmBusiness @Paytmcare @SMFGIndia My complaint is already under review with SMFG and Paytm. However, today multiple auto-debits of INR 620 have been processed from my account while the loan adjustment and due calculation issues are still under investigation.

• 
  Manas Kumar Agarwal (@15_manas) reported 21 minutes ago

  Paytm a big cheat company.Using paytm merchant service is the worst decision.Unnecessary charges are taken by them.First they assure no charges for device then they cut money automatically which we receive from our customer.That is our hard earned money.@Paytmcare @vijayshekhar

• 
  Rahul (@JaYaarYahanSe) reported 24 minutes ago

  why am i not able to make bill payments?? I’ve been trying to make it on paytm - not working. Says “operator is currently not accepting payments on any app”. When will this be resolved. @tatapower_ddl @Paytm @Paytmcare

• 
  Muhammad shadab (@Muhamma42285812) reported 24 minutes ago

  @Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app

• 
  Vikas Yadav (@VikasYadavA2Y) reported 25 minutes ago

  @Paytmcare Pls refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  cyril emmanuvel (Real) (@CyrilEmmanuvel) reported 27 minutes ago

  @Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI

• 
  Ravi MP Sharma (@imrvsharma) reported 27 minutes ago

  @Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint. @Paytm @Paytmcare

• 
  Sumanth (@saisumanthd) reported 30 minutes ago

  @Paytmcare hi, I mistakenly sent money to a wrong UPI using WesternUnion service. I have been trying to get in touch with your support team ever since and your service has been very poor. No one responds.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 32 minutes ago

  @Paytmcare @Paytmcare just checked, Paytm has failed my transaction and telling payment will be refunded. And here they were in fully confidence that we have sent payment. What a worst service ever, they don’t have any proper customer care support also, the worst Ai chatbot only comes.

• 
  SurendarReddy Soma (@somasurendar93) reported 34 minutes ago

  @Paytmcare @Paytm Extremely frustrated. My loan EMI is due, I have funds available and am trying to pay, but there is no manual payment option.yet your support only provides AI-generated responses with no human assistance. If my credit score is affected, Paytm will be responsible

• 
  MULK RAJ ANAND (@VoteMulkraj) reported 34 minutes ago

  This is a clear case of service downgrade and misrepresentation. Customers paid for AC Sleeper comfort but received a completely different service without prior notice. Requesting immediate intervention, investigation, and appropriate refund/compensation. @Paytm @vijayshekhar

• 
  Pardeep Deshwal (@pardeepd199) reported 36 minutes ago

  @Paytm @Paytmcare it's been a week and still paytm is not sending otp for login process and even if I get loged in my upi is not working worst experience msg is sended from my phone someone otp is also received but their app is not reading it

• 
  Rohit Gupta (@gupta_rohit4) reported 39 minutes ago

  @ICICILombard @Paytm Worst experience, booked car insurance yesterday, still not able to get the inspection done. Who is going to bear the challan now? Your customer care us useless Break in number: 1000676838 Paytm Order Id: 27153842533

• 
  Harshit Raj (@itsharshitraj) reported 48 minutes ago

  @Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service

• 
  UNCLE DADDY (@MemerYaaravar) reported 48 minutes ago

  Why you replied @Paytmcare @Paytm when you don't wanted to solve the problem. Its 4 day after your tweet and you are not responding the message from last 72 hrs.

• 
  Aditi Tewari (@adititewari13) reported 49 minutes ago

  @Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.

• 
  Bappy Kumar (@BappyKu68879203) reported 50 minutes ago

  @Paytm I was making a UPI transaction of 9700rs and the the transaction has failed but the money was debited from my bank account UPI reference number 208000439392 ... Please solve my issue and refund the amount .. it was very crucial transaction an need this money in urgency

• 
  Vijayshree (@Vijayshreeeee) reported 58 minutes ago

  @Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.

• 
  Fardeen khan (@filmy_fardeen) reported 58 minutes ago

  @Paytmcare @Paytm I need help updating the PAN card linked to my Paytm account. The PAN currently associated with my account is not mine, and I want to update it with my correct PAN details. Please assist me with the process. Thank you.

• 
  Harsh jain (@hjain11) reported 1 hour ago

  @Paytm @Paytmcare this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. #CustomerSupport #Paytm

• 
  Dhruv Ramjiyani (@imDhruv15) reported 1 hour ago

  @Paytmcare It’s not my problem, what to do now??

• 
  Mandeep Singh (@eyemandeepsingh) reported 1 hour ago

  Hello Team, please resolve my paytm payment bank issue. Money is stucked in FD account Please help me and provide a call back. @Paytm @PaytmBank @Paytmcare