Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 4 days ago |
|
Chhindwāra
|
Mobile App | 11 days ago |
|
Jaipur
|
Mobile App | 14 days ago |
|
New Delhi
|
Mobile App | 19 days ago |
|
Yamunānagar
|
Website | 21 days ago |
|
Mumbai
|
Website | 27 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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𝐃𝐢𝐯𝐲𝐚𝐧𝐬𝐡𝐮 𝐒𝐡𝐞𝐤𝐡𝐚𝐫 (@68_divyanshu) reported@Paytmcare Dear paytm support it's already 3-5 working days are completed but till the date I'm not able to login my paytm, Seriously is that your support?
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Anupam Singh Kushwah (@KushwahAnupam) reported@Paytmcare @Paytm I applied for your Soundbox with the lifetime plan and completed the payment, but I haven’t received the selected plan yet. The sales person is also not responding properly. I have payment receipts and all required documents for verification. Please help.
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare my account is blocked from last 12 days still no respond from your side. app showing your number is blocked from login
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Pawan Singh Bhandari (@lmPSBhandari) reported@Paytmcare @anutechie3 same with me , Your health support is not supporting
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Srini (@Kuppusrini) reported@Paytmcare Hi. After reinstalling the App, during login I get a caution as Account Blocked. I have already given details through DM. Pl resolve.
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kunal bakshi (@kunal9489) reported@Paytmcare My paytm account not working as am unable to use upi...
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Shivani R (@shivani2210) reported@Paytmcare I am trying to reach to adityabirla also which is another nightmare and unable to connect. Could you please help me to clear this out
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சர்மா இராமசாமி (@Itz_rsharma) reportedDear @DashReels, @Paytmcare and @NPCI_NPCI, I had already cancelled the AutoPay/subscription mandate for DashReels, but ₹399 has still been auto-debited from my bank account without my consent. This is an unauthorized recurring transaction. Kindly investigate this issue, process
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LostBoy 💐 (@_rajput__bobby) reportedWanna deactive my paytm soundbox, agent give me that forcefully for saying it's compulsory. Your second agent comes & say I will raise a ticket for deactivate soundbox but he also fools me And customer care is trash . No support @vijayshekhar @Paytmcare @Paytm
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Aman Saxena 🇮🇳 (@imAmanSaxena) reported@Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..
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Abhishek Dey (@AbhishekDe93154) reported@Paytmcare @Paytmcare @Paytm please resolve my problem, I am facing much issues. Please try to understand the problem.
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Dharmendra Meena (@Dharmendra_1718) reported@Paytmcare this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate My problem is solved
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Abhishek Chaudhary (अभिषेक चौधरी) 🇮🇳 (@iAdvChaudhary) reported@Paytmcare Paytm customer care email ID please.
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Virender Singh (@vickypleeze) reported@Paytm We had already made flight bookings and had to cancel them because of this issue. Now we want to book again, but your support and process are just not helping at all. 2/2
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Shaurya Pathania (@ShauryaPathani4) reported@Paytmcare @Paytmcare you don't see my tweets and my DMs. Pathetic customer service.
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Shadab Niazi (@ShadabNiazi7) reported@Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.
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Karankashyap (@_Angryfilmmaker) reported@Razorpay , @gocashfree Payments, and @Paytm are three payment gateways that seem to have no understanding of their own compliance requirements or the laws they claim to follow. They ask creators and businesses for certificates and licenses that literally do not exist. In my case, they requested documents that aren't relevant to my business model. I even showed them websites and apps, including adult content platforms, that already have their payment gateways activated, despite having no visible refund policy, no proper registered address, and missing several basic compliance elements. Yet for genuine creators and startups, they create unnecessary hurdles by demanding imaginary documents like Digital License or Copyright License Certificates, certificates that do not officially exist anywhere in the world in the way they describe them. The real issue is that people sitting in decision-making positions often have very little understanding of digital businesses, content licensing, or creator ecosystems. I am already using another payment gateway successfully, but my experience with these platforms has been extremely disappointing and frustrating. #paymentgateways #indialaw trying to attach a video in the comments section. I am not going to let this issue go quietly.
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Nilavarasan V (@nilavarasan_v) reported@Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue
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Zetarium (@farhan_aahmad) reported@Paytmcare my issue has not been solved please solve now I dm you yesterday still no rply no solution
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RD (@Deb7rudra) reported@Paytmcare You piece of **** why is it under review? Even after completing all the KYC, without any reason or notice you put it under review. I'll be reporting this RBI ombudsman coz my financial details are linked with the account
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Prateek Bajpai (@themusicaldude) reported@Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?
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Ashish Gupta (@_Gupta_Ashish) reportedIt's almost next to impossible to reach at customer support of @Paytm, it's understandable if the Chatbot is next level which is not good in this case. I am waiting since Tuesday to transfer UPI Lite from Android to iPhone. I was not able to disable on Android device as I shifted to eSIM. Chatbot just send message to understand the problem however not able to solve in 4 days. @vijayshekhar
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Sudhir Deshmukh (@SudhirDesh1970) reported@Paytm is again down it seems This is what happens when you have a leader like @vijayshekhar From being a pioneer to being a sideline player......
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V (@vjordan1697) reported@paytmbankcare @PaytmBank @Paytmcare still no support on this!
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.
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RachitV (@rachitvarma4) reported@Paytmcare My issue is still not fixed and I am also not getting any replies, kindly see to it or I will be compelled to take serious action.
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Zetarium (@farhan_aahmad) reported@Paytm are you will to lose your customer because of your customer service . From 6 -7 you don't care about my problem no solution nothing at all that the hell is your support .... I dm them yesterday but no reply from then
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Corporate Monk (@Psoni017) reportedHello @Paytm @Paytmcare I'm unable to reach customer support via Application and othe method, I'm trying to connect regarding ticket# 200011651053 your paytm assistant is not letting me pass to connect with human support. Please look into it and help me with the ongoing issue.
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Shivani R (@shivani2210) reported@Paytmcare I have not received any call from Paytm as discussed and I am unable to contact you. Could you help me on my issue and arrange a call back. Thank you
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Makar 🐋 (@MAKARDHWAJ) reportedDear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.