Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Transactions (25%)
• Login (14%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

City	Problem Type	Report Time
Kolkata	Withdrawals	7 days ago
Cochin	Transactions	10 days ago
Shillong	Mobile App	16 days ago
Pune	Withdrawals	26 days ago
Chhindwāra	Transactions	1 month ago
Noida	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 2 minutes ago

  Your fcking agent came and activate the sound box witha limit of Rs. 1. What did you fking do with the pan, udhyam and 6 months statement since 1 month? Fking close my business account permanently if you can't help... It was a mistake @PaytmBusiness @Paytmcare @Paytm

• 
  Dr Shahid Maqsood (@mattoo_shahid) reported 3 minutes ago

  @flyspicejet What the hell is going on, @flyspicejet? Taking bookings and cancelling flights at the last minute is absolutely unacceptable. SG 709 (Srinagar–Jammu 29 Aug) some passengers are informed, others arent, What kind of service is this? #SpiceJet #FlightCancellation @Paytm

• 
  𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported 4 minutes ago

  @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

• 
  Farvez Ali (@FarvezAli30140) reported 8 minutes ago

  Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

• 
  Varun Agarwal (@IAmVarunAgarwal) reported 9 minutes ago

  @vijayshekhar INSTEAD OF POSTING ALL THIS. STAR WORKING ON YOUR COMPANY. @Paytm @PaytmCheckin are FRAUDSTERS. You guys let people book cancelled flight and then not even process a refund. PAYTM ALSO DOESN’T HAVE ANY CC NUMBER TO CONTACT AN AGENT AND KNOW THE STATUS.

• 
  Ayyappan (@ayyappan_pal) reported 10 minutes ago

  Hello Team @Paytmcare can you please provide an update on this? Only telling you are working , but no solutions

• 
  godisgreat (@Pavankalya56718) reported 13 minutes ago

  @Paytmcare i have paid my postpaid bill through your customer support executive link after settlement still it is reflecting in my cibil .

• 
  Rohit (@vish_0345) reported 17 minutes ago

  Unable to view my FD status. Unable to break the FD. Help me. @Paytm @Paytmcare

• 
  Vikas Sharma (@Vikass_BJP) reported 20 minutes ago

  Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm

• 
  Trusha Patel (@Trusha0510) reported 24 minutes ago

  Absolutely pathetic and unacceptable service by @Paytm and @Shrinathbus We booked Vadodara–Pune bus tickets by Shrinath Solitaire bus operator on Paytm app on 19 Aug, around 8 days in advance, paying ₹2900, specifically to secure our preferred seats and travel comfortably.

• 
  Plain MBBS 🩺 (@Streptococci98) reported 25 minutes ago

  Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled from Kotak Ac. Such poor handling very bad service @Paytmcare @KotakCares

• 
  StriKeR (@MassStrikeR) reported 25 minutes ago

  Everyone do not make a purchase of Valorant Points Voucher from @Paytm since currently experiencing very bad service they will just simply ask you to contact Valorant they won't help. @Paytmcare . @VALORANT is also not helping their support replying after 2 days. #customerservice

• 
  das pritish01 (@das_pritish01) reported 25 minutes ago

  @Paytmcare @PaytmBusiness @Paytm Hey, my staff and I aren't receiving SMS alerts for incoming payments. Could you please enable instant SMS notifications on our registered numbers? Merchant ID: AlXDQr64372292677354 Reg Mob no - 700842812 Quick help on this would be appreciated!

• 
  Wasim (@wasim_sayy) reported 25 minutes ago

  PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure. 1/3

• 
  Vikas Sharma (@Vikass_BJP) reported 29 minutes ago

  @Paytmcare Any update or still working on it

• 
  vijay (@Vic_Vij) reported 32 minutes ago

  @Paytm @HDFC_Bank @vijayshekhar 📩 - However, we find that the transaction was made towards "HDFC Life Insurance" and we found that the Card holder Name was provided as "Vijay" and the Merchant Name was captured as "Vijay Shekar Sharma", due to KYC mismatch the letter was sent based on working captial policy.

• 
  Rohit krishna jadhav (@Rohitkrishnajad) reported 35 minutes ago

  @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

• 
  Vaibhav Garg (@vaibhavthegarg) reported 35 minutes ago

  @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

• 
  @Sachin Vaishy (@VaishySachin) reported 35 minutes ago

  But bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst

• 
  furqan ahmad (@FurqanFahmad) reported 36 minutes ago

  @Paytmcare @Paytm how pathetic you paytm are? I hade sent you all the details in DM but you didn't able to resolve the problem. How much time I have to wait for it? @AdvisorLaborLaw

• 
  Vikash Kr. Singh (@aditya_vikash) reported 37 minutes ago

  I think I'll have to ban Paytm now. It's too much you guys don't have solutions to some problems .Our company has stooped so low that we cant even find a customer service number and there's no call option either it's as if we're criminals and being investigated. @Paytm @Paytmcare

• 
  Vinayak Naik (@vinayaksn) reported 43 minutes ago

  @Paytmcare I found the issue. When I uninstalled PCAPdroid, Paytm app started working. Actually, you should not have tagged PCAPdroid malicious. Its an app from Play Store. If Paytm uses HTTPS, a packet capture does not reveal anything. Hope your don't flag it anymore.

• 
  ANDLIB SAIF (@asaif9) reported 46 minutes ago

  @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

• 
  Thakur Sachin Tomar (@SachinKumarTom3) reported 47 minutes ago

  @Paytmcare Support is useless as so is your AI assistant. Raised many requests to deactivate Paytm business and return Soundbox but it's useless. Nobody comes home to collect soundbox. Multiple requests neglected.

• 
  IndusInd Bank (@MyIndusIndBank) reported 47 minutes ago

  @PRADEEP59210375 @Paytm @RBI Dear Customer, request you to DM us feasible time between 10.00Am - 8.00Pm to connect with you, to discuss and address your concern.

• 
  Aquarius Cricket Astrology 🏏 (@AJ_Predicts) reported 49 minutes ago

  I am frustrated with you customer support i requested 5 times to your customer service to fully deactivate my Paytm Business Sound Box But after registering my request nothing happens no calls from your engineer and my ticket closes without deactivation. @Paytmcare

• 
  Harry putter (@Harryputteronly) reported 54 minutes ago

  Paytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm

• 
  Harshil Patel (@yoursharshil) reported 55 minutes ago

  Pathetic service from @PaytmCare I’m trying to cancel my bus booking Order ID: 27509910728, but the app isn’t allowing me to cancel it. I’ve raised the issue through Help & Support, but the ticket is being closed without any resolution. This is frustrating and unacceptable.

• 
  Ashutosh Rautela (@Ashutosh_GPRO) reported 57 minutes ago

  @Paytmcare @flyspicejet @MoCA_GoI Please help. I have sent you the details in private message.

• 
  RRP (@ranvijay1997) reported 59 minutes ago

  @MoCA_GoI @Paytmcare @Paytm please look this issue on priority I have already created the ticket - 200012774986