Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (53%)
• Website (20%)
• Transactions (13%)
• Login (7%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, Yamunānagar, Mumbai, and Greater Noida.

City	Problem Type	Report Time
New Delhi	Mobile App	3 days ago
Haridwar	Transfer	22 days ago
Bhubaneshwar	Website	22 days ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Himanshu Chhabra (@Himansh12482560) reported 4 minutes ago

  @Paytmcare I really dont understand what is stopping you to fix this issue? M not able to use paytm.

• 
  nav (@fornavneet1) reported 4 minutes ago

  @Paytmcare My phone is working well. Call me

• 
  it's me Amit (@_oyeamit) reported 6 minutes ago

  Hi @Paytm from past 1 week I am unable to use Paytm why. It's showing your device is incorrect please resolve my issue as soon as possible I'm a very loyal user of Paytm for the last 9-10 years but why is this happening. It's warning sign coming @Paytmcare @Paytm #paytm

• 
  RAVI SHANKAR (@KumrShankar) reported 9 minutes ago

  @Paytmcare Why I'm unable to withdraw my money from Paytm payment bank. Kindly help me !!

• 
  Bappy Kumar (@BappyKu68879203) reported 12 minutes ago

  @Paytm I was making a UPI transaction of 9700rs and the the transaction has failed but the money was debited from my bank account UPI reference number 208000439392 ... Please solve my issue and refund the amount .. it was very crucial transaction an need this money in urgency

• 
  Khair (@theden03) reported 12 minutes ago

  @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

• 
  Paytm Care (@Paytmcare) reported 13 minutes ago

  @sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.

• 
  Harsh (@casperrr_exe) reported 15 minutes ago

  @Paytm @Paytmcare but despite waiting for more than 2 weeks, there has been no update or resolution also not able to contact any Paytm customer executive Kindly look into this matter on priority and process my refund or provide a clear update 3/3 #citylandtravels #CustomerSupport #RefundPending

• 
  BSES Delhi (@bsesdelhi) reported 17 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 19 minutes ago

  @Paytmcare Please fast solve My problem Your account is under review

• 
  Harsh (@casperrr_exe) reported 19 minutes ago

  @Paytm @Paytmcare and they confirmed that the refund was initiated from their end and that Paytm, being the booking partner, has to process the refund. I raised a support ticket on 26 May 2026 (Ticket ID: 200011749289), 2/3

• 
  as (@as_010399) reported 22 minutes ago

  @PaytmBank I want my Paytm bank statement for the month of February 2022. Help me with the same. @Paytm @Paytmcare

• 
  Vedant Garg (@GargVedant) reported 24 minutes ago

  . @Paytmcare My flight was cancelled and a support ticket has already been raised. However, there has been no follow-up or update from your team so far. Requesting you to kindly look into this ticket (allow me to DM) at the earliest and take immediate action. Thank you.

• 
  I,m SANTOSH (@ImSANTO39590187) reported 27 minutes ago

  @Paytm my fd account not opening always show server error very frustrating

• 
  Fardeen khan (@filmy_fardeen) reported 33 minutes ago

  @Paytmcare @Paytm I need help updating the PAN card linked to my Paytm account. The PAN currently associated with my account is not mine, and I want to update it with my correct PAN details. Please assist me with the process. Thank you.

• 
  Zair Shamim (@zairgame) reported 35 minutes ago

  @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

• 
  Gforgoat (@bigheadsayshi) reported 35 minutes ago

  @Paytmcare @Vrindavana2025 My issue hasn’t been addressed wow @Paytmcare its been more than 10-12 hours

• 
  Umesh Mishra (@UmeshMishra309) reported 35 minutes ago

  Dear @Paytmcare, I have raised multiple requests for a new Soundbox and repeatedly contacted local vendors, but there has been no response or follow-up. This is affecting my business operations. Kindly resolve this issue at the earliest.

• 
  Devansh Sharma (@champdevansh) reported 39 minutes ago

  @theLisanAlGhaib @Paytm Nah they said they will look into the issue and try to solve asap. Did you raise any ticket or get any call from them?

• 
  Ajay kumar (@REWADIKHEDIYA) reported 40 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Ashish Dwivedi (@AshishD69007140) reported 42 minutes ago

  @Paytm I can my help me paytm se reliving letter chahiye mil nhi pa raha customer care number & email not accept default number paytm please help me ashish Kumar employee code. 10125109 mo. 6392084254

• 
  Saurabh Singh-YouTube Strategist (@saurabh_youtube) reported 49 minutes ago

  hey @Paytm @Paytmcare problem is still not resolved

• 
  Harsh (@casperrr_exe) reported 53 minutes ago

  @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

• 
  IndusInd Bank (@MyIndusIndBank) reported 56 minutes ago

  @wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 56 minutes ago

  and there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.

• 
  Harshit Raj (@itsharshitraj) reported 57 minutes ago

  @Paytmcare @Paytmcare I have sent you my issue in private DM , please lookout urgent

• 
  Prasun Banerjee (@Prasun27) reported 58 minutes ago

  @Paytmcare @Paytm I have an automatic payment mandate for Netflix.. I would like to delete that .. but every single time it’s asking for sim verification and failed.. have tried everything but failed.. please help me to delete that automatic payment for me .. thx @UPI_NPCI

• 
  KING_K (@GODKILLER387) reported 59 minutes ago

  @Paytmcare I'M VERY TIRED! IT'S UTTERLY FRUSTRATING HOW PAYTM HAS EVOLVED! EARLIER I DIDN'T FACE ANY PROBLEM BUT NOW 😔 YOU CAN'T EVEN REFUND MY MONEY 😭 WHAT ARE YOU GUYS UPTO!? MANY PEOPLE ARE FACING THE ISSUE. YOU GUYS CAN'T EVEN GIVE AN ESTIMATED TIME. RAISE A CANCELLATION!!!

• 
  Vinay Prakash (@vinayp2000) reported 59 minutes ago

  @IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare

• 
  cyril emmanuvel (Real) (@CyrilEmmanuvel) reported 59 minutes ago

  @Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI