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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Mobile App (40%)
  • 30% Transactions (30%)
  • 15% Website (15%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.

CityProblem TypeReport Time
Jaipur Mobile App 1 day ago
New Delhi Mobile App 6 days ago
Yamunānagar Website 8 days ago
Mumbai Website 14 days ago
Greater Noida Mobile App 15 days ago
Hyderabad Login 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhishekDe93154
    Abhishek Dey (@AbhishekDe93154) reported

    @Paytmcare Please solve my problem fast as I am in much problem please it's a huge request.

  • erinyes66
    Mephistopheles (@erinyes66) reported

    @Paytmcare got refund from merchant and showing on balance and history of Paytm app .. but no option to transfer money to my bank account.. Escalate this issue and advise to resolve

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Sahilra90168715 @Paytmcare @official07rajat Team unable touse paytm food wallet while doing payment or check balance being facing this issue from last 3-4 days kindly check and respond

  • Ashutosh_Tem_02
    Ashutosh Tiwari (@Ashutosh_Tem_02) reported

    Vendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar

  • ViijayKpal
    Vijay K Pal (@ViijayKpal) reported

    The Paytm Money app is facing serious issues today. It's auto-logging me out repeatedly every few minutes, and the app is not working properly at all. This is very frustrating during market hours. Please fix this ASAP! @Paytm @PaytmMoney @PaytmMoneyCare #PaytmMoney #AppIssue

  • drawat201
    Deepak rawat (@drawat201) reported

    @Paytmcare @Paytm i have paid through upi app for @Flipkart minutes order and it was showing bank cashback but I didn't receive anything and when I raised ticket it just resolved. There is no way to connect with you live. How poor and pathetic your service.

  • satyamsahni0
    Satyam Sahni (@satyamsahni0) reported

    @Paytmcare I am not able to download my statement please help

  • Siddu0411
    Siddharth Agarwal (@Siddu0411) reported

    @Paytmcare What happened no reply till now worst service ever

  • JunaidA16020092
    Junaid Ahmad (@JunaidA16020092) reported

    @Paytm if you keep ignoring customers like this, people will lose trust in you. You are providing such poor service. You asked for my booking ID, I sent it in DM, but after that I even retweeted and still got no response. This is my third tweet @Paytmcare

  • nikz98_nikz
    Nikz (@nikz98_nikz) reported

    @Paytm @Paytmcare ticket # 200011607437, I've been trying to remove my bank account from Paytm and deregister from Paytm UPI but it always throws an error of something went wrong, try again later. Your clueless customer support on app isn't of any help except for robotic replies

  • itz_faiza26
    Adil Patel (@itz_faiza26) reported

    @Paytmcare @rupeshd85371417 hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out

  • Anushre15550054
    Anushree Agarwal (@Anushre15550054) reported

    @Paytmcare There is no proper customer care service of paytm . They are just responding to communicate with chat bot which is also of no use..

  • KunalDethe
    Kunal Dethe (@KunalDethe) reported

    Paytm for Business has got to have one of the worst customer service systems I’ve ever dealt with. A “specialist” is always being assigned but somehow never actually shows up. The AI bot just loops in the same useless response. @PaytmBusiness @Paytmcare @vijayshekhar

  • rockin_adi
    Adinarayana Akula (@rockin_adi) reported

    @Paytmcare Your “issue resolved” reply is false. The ~5% buy-sell spread on Digital Gold still exists the moment I buy. You mentioned only 3% GST but gave ZERO breakup for the rest. Gold prices are rising yet I’m losing money. Provide full detailed charge breakup

  • UnrealAnkit
    Ankit (@UnrealAnkit) reported

    @vijayshekhar Is @Paytm Launching back the Tap to Pay feature in near future, been a Paytm customer from 2018 , but this feature is really missing

  • sanjayputtur1
    Sanju08 (@sanjayputtur1) reported

    Please check Ticket ID: 200011610213. A fu d related issue remains unresolved and requires urgent manual intervention. Kindly DM o arrange a backend review at the earliest. @Paytmcare

  • itz_faiza26
    Adil Patel (@itz_faiza26) reported

    @Paytmcare hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out please...

  • dineshlunkad
    Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat

    @Paytmcare Since last 4-5 days facing such issue which have no head and tail, @vijayshekhar

  • Subhadeep_K
    Subhadeep Kanungo (@Subhadeep_K) reported

    @Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.

  • MeghrajXMane
    Meghraj Mane (@MeghrajXMane) reported

    Vendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar

  • not_puneet
    Puneet Korjani (@not_puneet) reported

    @PaytmTravelCare @Paytm @Paytmcare , finally I got my refund credited to my account. Thank you for the support.

  • nikhil070105
    Nikhil (@nikhil070105) reported

    @Paytmcare Yesterday i made a payment of 1500 rs from paytm having UPI REF. NO . 613197981211 but the merchant doesn’t received the money kindly resolve my issue

  • anshtrused
    CaptainNadine196 (@anshtrused) reported

    @Paytmcare @manjeet_singh4 Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service

  • misraravikumar
    Ravi (@misraravikumar) reported

    @Paytm @Paytmcare Hi, my friend's account has been debited, showing as payment done to Paytm. But he has not made any payment to Paytm. He is unable to track the payment. The bank is not helping and also unable to reach Paytm care through call. Please help.

  • AskShubh
    शुभम खंडेलवाल 🇮🇳 (@AskShubh) reported

    @Paytmcare @Paytmcare You guys have one of the worst service, atleast reply to the message I sent you.

  • PradeepBari5
    Pradeep Bari (@PradeepBari5) reported

    @Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport

  • Streptococci98
    PLAIN MBBS 🫣 (@Streptococci98) reported

    @Paytmcare Due to financial issues, my loan EMI is pending. Continuous calls and harassment are causing severe mental stress and trauma. Requesting urgent attention and a respectful resolution. Please assist immediately.

  • JR_DesiMverick
    JR_The Indian Maverick🇮🇳 (@JR_DesiMverick) reported

    @Paytmcare @paytmcare For travel issues, RedBus is far better. They actually respond and sort refunds within hours. Paytm should learn basic customer service before taking bookings.

  • iamvs2002
    Vaibhavvvvvvvvvvvvv (@iamvs2002) reported

    @Paytmcare The reply that you always give me is we are trying. Just solve the issue.

  • afor_Ayush
    Ayush Shukla (@afor_Ayush) reported

    @Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?