Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/18/2026 16:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (25%)

    Login (25%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Bhopal, Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Jitendrarsaini Jitendra Saini (@Jitendrarsaini) reported

    @Paytm Dear team I want to contact customer care services but unable to contact. I want to close my personal loan . Connect me immediately with customer car for support.

  • Ramu84419671 Ramu (@Ramu84419671) reported

    @paytmbankcare @Paytmcare Dear my Paytm account is blocked from last few month..24×7 helpline (which is a bot) is telling me to update my KYC details again.. After doing it twice still the issue is unresolved..kindly resolve the issue. Thanks

  • PAYTMCARE89 Paytm Care (@PAYTMCARE89) reported

    @manishbhatli @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 7855900767 thanks

  • PAYTMCARE89 Paytm Care (@PAYTMCARE89) reported

    @adidandime @Paytmcare Paytm customer care plz coll me ..7855900767

  • jay_dhanusaha Dhananjay (@jay_dhanusaha) reported

    @Paytmcare I sent Mail & DM last 90 days but my issue was not resolve yet….tell me what can I do next…..

  • NutriHubAnshika Dt. Anshika Srivastava (@NutriHubAnshika) reported

    As per IRCTC customer care I was told to wait for 7 business days because money wasn't received by IRCTC but now it's more than that but my money was not refunded @Paytm they only have 24×7 chat available no number to get in touch with them & that number is not for executive help

  • adeebali43 Adeeb Hussain (@adeebali43) reported

    @Paytmcare Waiting for reply on my issue

  • Dr__Morphine Shubham Kumar (@Dr__Morphine) reported

    @ajeetbharti @Paytmcare Paytm has the worst customer care service in the world

  • rachit45451 rachit4545 (@rachit45451) reported

    @Paytm @Paytmcare @vijayshekhar I had raised a ticket for deletion / closure of my Paytm account 4 days back and your support teams doesn't seem to care to support me- nobody is responding on it. Ticket no. 3264735334

  • NaveenBisht_Sir Naveen Bisht (@NaveenBisht_Sir) reported

    @Paytmcare I have no problem, Just give me my money back

  • SameeA_ Sameer Ahmed (@SameeA_) reported

    @Paytmcare I have tried a lot but issue not resolved as Paytm post paid service not working.

  • MANISHs19284130 M S (@MANISHs19284130) reported

    @Paytmcare Do you have any issue with Paytm Postpaid as getting error we are facing some issue to fetching postpaid while making payment to merchants. However for the same merchants payment was successful? Kindly assist.

  • Awakudilip Dilipawasthi (@Awakudilip) reported

    @Paytmcare @Paytm plz help 12 days gone and no resolution. Tried all channels like 24x7 help at app and DM at paytmcare. No solve at least conclude if u want to keep money without service

  • RAJESHA464 ⚡ S H I V A ⚡ #BRG (@RAJESHA464) reported

    @Paytm @Paytmcare @paytmbankcare Pls resolve the issue My ticket I'd : 3264527025 Pls close the account i don't have Paytm money account or Paytm first membership

  • AmmarYa17864070 Ammar Yasir (@AmmarYa17864070) reported

    @Paytmcare worst service

  • peace_78vi . (@peace_78vi) reported

    @Paytm i need help and the ivr is making me roam around uselessly

  • hpjadaun Hemendra (@hpjadaun) reported

    @Paytmcare @Paytm has the worst support system. No customer care support at all. Following them by many months but still no resolution.

  • RomanRence1 Paytm Care (@RomanRence1) reported

    @ganeshprasad107 @Paytmcare All enquiry Paytm postpaid service call me, 08100679393

  • SupportMiya Support Miya Bhai (@SupportMiya) reported

    @Paytm Hi sir my paytm account is block please unlock my account my paytm Number is 8920812544

  • silwadiya Mohit Silwadiya (@silwadiya) reported

    @Paytmcare i am not able to access my Paytm postpaid account on my Paytm no. & My past Paytm transactions is also deleted from my account

  • jayant_mukhi Jayant Mukhi (@jayant_mukhi) reported

    The sender issued a complaint and my account got blocked. But the issue has been resolved now and cyber cell has mailed the @Paytmcare directing them to unblock my account. Still they are asking the same thing again.

  • jayant_mukhi Jayant Mukhi (@jayant_mukhi) reported

    This is regarding the dictatorship of @Paytmcare @Paytm blocking my funds for almost 2 years now. The issue was that an amount of 37000INR reflected in my account on 13/01/2021 by mistake.

  • NaveenBisht_Sir Naveen Bisht (@NaveenBisht_Sir) reported

    @Paytmcare I called customer care, they are asking me to add 10,000 in my paytm wallet to get my money back.. Wow

  • yougesh80374691 yougesh (@yougesh80374691) reported

    Hello @Paytm @Paytmcare can you guys help me how to shut that paytm postpayed account because when I go to do payment for anything it’s start deducting from paytm postpayed .. so please help me to shut it asap. Thanks

  • PAYTMCARE89 Paytm Care (@PAYTMCARE89) reported

    @subhambaid56 @Paytmcare @vijayshekhar Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 7855900767 thanks

  • abhishek6feb abhishek mittal (@abhishek6feb) reported

    @Paytm @Paytmcare Can't use my postpaid service it's showing postpaid limit but can't use it.

  • anilsaxena99 Anil Saxena (@anilsaxena99) reported

    @Paytm My paytm help ticket ID: 22109538068 remins unresolved for many days. Please resolve it ar earliest; Rekha Saxena

  • RomanRence1 Paytm Care (@RomanRence1) reported

    @SreebasSarkar @Paytm All enquiry Paytm postpaid service call me, 08100679393

  • ratoman4108 ratan (@ratoman4108) reported

    @Paytmcare Not able to send DM ,have an issue with credit card payment

  • Paytmpa52878336 Paytm care (@Paytmpa52878336) reported

    @AdityaT99170534 @Paytm Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 07981299583 .thanks