Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (42%)
• Transactions (32%)
• Website (16%)
• Login (5%)
• Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

City	Problem Type	Report Time
Agra	Mobile App	5 days ago
Chhindwāra	Mobile App	12 days ago
Jaipur	Mobile App	15 days ago
New Delhi	Mobile App	20 days ago
Yamunānagar	Website	22 days ago
Mumbai	Website	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  சர்மா இராமசாமி (@Itz_rsharma) reported 8 minutes ago

  Dear @DashReels, @Paytmcare and @NPCI_NPCI, I had already cancelled the AutoPay/subscription mandate for DashReels, but ₹399 has still been auto-debited from my bank account without my consent. This is an unauthorized recurring transaction. Kindly investigate this issue, process

• 
  𝐃𝐢𝐯𝐲𝐚𝐧𝐬𝐡𝐮 𝐒𝐡𝐞𝐤𝐡𝐚𝐫 (@68_divyanshu) reported 8 minutes ago

  @Paytmcare Dear paytm support it's already 3-5 working days are completed but till the date I'm not able to login my paytm, Seriously is that your support?

• 
  𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported 8 minutes ago

  @pumapuma321 @Paytm It's routine why because they provide worst service.

• 
  nickkk.base.eth (@Soja_vro) reported 11 minutes ago

  @Paytmcare @SsbAmit hey i need help my Paytm isn't working

• 
  Pawan Singh Bhandari (@lmPSBhandari) reported 14 minutes ago

  @Paytmcare @anutechie3 Agree, Customer support is usless. Neither getting connect nor resolving issues

• 
  pragnyasnigdha (@pragnyasnigdha) reported 16 minutes ago

  @Paytmcare Hy PRAGNYA SNIGDHA PATTANAIK my Paytm app shows me that your account is under review My mobile number is 7873545454 I don't share screenshot because I have only one phone Plz resolve my problem.

• 
  Subhajit Mondal (@MSubhajitIND) reported 17 minutes ago

  @Paytmcare My Paytm Account is Showing under review I emailed but no reply. Please Help me as I have to pay the paytm Postpaid Bill too @Paytm

• 
  Nilavarasan V (@nilavarasan_v) reported 25 minutes ago

  @PaytmCheckin @Paytm @Paytmcare , Please look into this issue.

• 
  Pushpendra (@ojasgabbar20) reported 25 minutes ago

  @Paytmcare Why it is taking so much time by Paytm to resolve the issue. Why no further call after saturday ??? I am sharing the details but @vijayshekhar pls note that my experience with Paytm,Paytm Money, Paytm travel is nothing to write about. Every time delay. Taking customer 4 granted

• 
  Satish M (@Sati4284) reported 26 minutes ago

  Hi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.

• 
  Piyush K (@Geeky_Sindhi) reported 29 minutes ago

  @NPCI_NPCI UPI doesn't work with Nepali e-sewa bank QR code, Gpay throws an error but @Paytmcare stupidly considers the mob. no. info captured in the QR to be an indian number instead and facilitates sending ₹ to that number. I, out of habit and in a hurry, ended up losing money

• 
  Sudip Surve (@SudipSurve) reported 31 minutes ago

  @Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working

• 
  🪖🪖🇮🇳🅰️mit 📠Yadav🎧📠 (@SsbAmit) reported 34 minutes ago

  @Paytmcare I doing trying for login, but not successful login. Screen is showing under review

• 
  Satyabrata Ray (@SatyabrataRay15) reported 34 minutes ago

  @Paytm My Paytm account bearing mobile no 7008217083 still shows account access denied due to mobile no blocked for the past 8 days.I tried to contact Paytm and @Paytmcare and told that it will be resolved in 3-5 days but still not solved.Kindly solve the issue quickly.

• 
  GOLDIE SINGLA (@gogold07) reported 37 minutes ago

  @Paytmcare Seems that due to your irresponsible behaviour and false service / facilities consistently notifying i need to switch from paytm app.

• 
  V (@vjordan1697) reported 39 minutes ago

  @paytmbankcare @PaytmBank @Paytmcare still no support on this!

• 
  برهان روباني (@ImBurhaanRubani) reported 40 minutes ago

  Booked a cancelled SpiceJet flight via Paytm(Tt ID: 200011475603). Was promised a full refund within 5–7 working days. It’s been over a month and still no refund.Customer support is worse, endless AI loops, no human assistance, and calls getting disconnected. . @Paytm @Paytmcare

• 
  Ebad Nomani (@Ebad_Nomani) reported 43 minutes ago

  Hey @Paytm @PaytmCare, I booked an flight ticket by Paytm for 2 ticket I cancelled the ticket for 1 ticket Mohd Ebad, Split PNR: WYI4KT and already processed the refund from their end. However, the Paytm app is still showing the status as 'Still Working'. Ticket ID: 200011664664.

• 
  Nitesh tiwari (@sanatan1011) reported 45 minutes ago

  Dear @Paytmcare I am unable to access my Paytm account since last week due to “Access Denied” issue. My wallet balance is also stuck, and despite multiple emails, I haven’t received any response yet. Please resolve this issue urgently. This is causing serious inconvenience.

• 
  Anand Sagar™💯 (@Anandsagar1977) reported 47 minutes ago

  @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

• 
  Foger Rederer (@RubberBullet2) reported 48 minutes ago

  @Paytmcare Why is it that you're randomly denying access to people with various errors for no fault of theirs?

• 
  Virender Singh (@vickypleeze) reported 49 minutes ago

  @Paytm We had already made flight bookings and had to cancel them because of this issue. Now we want to book again, but your support and process are just not helping at all. 2/2

• 
  Yagnesh 🇮🇳 (@yagnesh83) reported 51 minutes ago

  @Paytm I am in need of assistance. Please provide your support.

• 
  @Anu (@anutechie3) reported 53 minutes ago

  @lmPSBhandari @Paytmcare @RBI As a customer I want to remove all my transaction from paytm.. don't just mention malicious app detected.. show me where is the malicious app that you are reffering on my mobile.. I shared every screen shot of it but it's been 4 days no response.

• 
  Anand Sagar™💯 (@Anandsagar1977) reported 53 minutes ago

  @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login my paytm account but not successful because It's shown under review till now from last 4 days. Please help me and resolve this issue immediately.

• 
  Prateek Bajpai (@themusicaldude) reported 54 minutes ago

  @Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?

• 
  Foger Rederer (@RubberBullet2) reported 58 minutes ago

  @Paytmcare Dihvijay, i see your team is giving same rebuttal to everyone. It's a huge inconvenience when the customers rely on Paytm for their everyday usage. When would the issue be resolved??

• 
  Siddharth Meesala (@VamshiCrazy) reported 59 minutes ago

  Dear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.

• 
  mub@@r@k (@ksharmaa7786) reported 59 minutes ago

  @NPCI_NPCI Please help me @NPCI_NPCI and @Paytmcare to return my amount because this money is very important for me

• 
  Anurag Mishra (@anureyan) reported 1 hour ago

  @Paytmcare @X The access to customer care is only allowed through the app. Once I can't access the app how do I raise a complaint.?