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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 25% Login (25%)
  • 19% Website (19%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, Agra, and Chhindwāra.

CityProblem TypeReport Time
Kolkata Login 2 days ago
Varanasi Login 4 days ago
Dehra Dūn Login 4 days ago
Delhi Mobile App 6 days ago
Kolkata Mobile App 13 days ago
New Delhi Mobile App 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • _avpl
    nobody💀 (@_avpl) reported

    @Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.

  • siarun
    அருண் குமார் (@siarun) reported

    @Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this

  • aslamshaikh12
    Better Kalyan Shilphata (@aslamshaikh12) reported

    @Paytmcare I not received sound box till now money paid already. Not able to connect to customer care nor able to speak with customer care or raise a ticket through app. Very poorest service. 0 rating. Order id: 27210767515 Ordered through merchant app.

  • Prashant_S_Gwl
    Prashant Bhadoria (@Prashant_S_Gwl) reported

    @Paytmcare I still cant login paytm showing security alert

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare I raised a refund request under Ticket ID 200011741269 more than a month ago, but the issue is still unresolved. Multiple followups have not resulted in any update. Kindly look into this on priority and process the refund at the earliest. Pls provide a status update.

  • Prajapati1842
    Bharat Prajapati (@Prajapati1842) reported

    Hi @Paytmcare, Our customers accidentally sent ₹1,656 to the wrong UPI (lk926279@ybl) through Paytm. Transaction Ref No: 309952673067 (07 Jul, 08:18 PM). This was a genuine mistake. We have already raised a complaint in the app. Kindly help us recover the amount. @Paytm

  • _rajmalhotra
    Raj Malhotra (@_rajmalhotra) reported

    @Paytmcare If my current market value is 38k wth it is coming down to 36k while selling, are you guys dumb or what. Can't you just simply bifurcate the 5% that you're taking on which basis.

  • Jeet_Rathod7
    Jeet Rathod (@Jeet_Rathod7) reported

    @Paytmcare @AmarSax15086853 Pls revert & help 100 times messaged but no response

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytm Paytm’s customer support is worst its been 3 days i have raised a ticket regarding travel booking and nobody is reaching out and their chatbot always be like i am here and if you explain everything it always says it is out of my scope anything else i can help Seriously MFs ???

  • Vaibhav_Web3
    Vaibhav Jindal (@Vaibhav_Web3) reported

    @Akashm7901 @Paytmcare @PaytmBusiness Same issue with me bro

  • dannymayurr
    Danny Mayur (@dannymayurr) reported

    It's been more than 2 days since I raised this issue, but I still haven't received any callback or resolution.I've been trying to open my Paytm Business account for the last 5–6 days and have raised multiple support tickets but no response. @PaytmBusiness @Paytmcare

  • roohiitgupta
    Rohit Gupta (@roohiitgupta) reported

    @Paytmcare I have made a flight booking using Paytm travel through app I opted seat selection for the respective airlines, later airline confirms booking but not the seat selection Do help @Paytm

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    There is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare

  • ankitdotme
    Ankit (@ankitdotme) reported

    @Paytm @Paytmcare Hey, why can't i purchase Amazon pay gift voucher by a credit card? it was there till last week, now it doesnt show the option Help Please

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.

  • naveendkumar
    naveendundigalla (@naveendkumar) reported

    @PaytmBusiness @Paytm @Paytmcare its been more than 96 working hours as you said when I call customer care team. Fed up and frustrated with your service each and every time. Don't you people have shame and atleast concern over merchants. Also check your DM.

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare @Paytm @Paytmcare Why the hell are you not responding or not even looking into the ticket i have raised in paytm app??? Such a disgusting app and customer service

  • bhawna2212
    bhawna (@bhawna2212) reported

    How much more time is required to fix a basic customer issue? This kind of delay reflects a serious lack of customer support and accountability. I am extremely disappointed with the service and the way my complaint has been handled. Such a prolonged delay is unacceptable. @Paytm

  • 0xsuraj719
    suraj thammi (@0xsuraj719) reported

    Hi @Paytm @PaytmMoney I interviewed for a Tech Intern role at paytm money, cleared all rounds, and submitted all requested documents. The hiring was put on hold, and my HR contact has since left. I'd really appreciate if someone from the hiring team could help with an update.

  • HARIOMMAAHOR
    HARIOM MAHOUR (@HARIOMMAAHOR) reported

    @Paytm a transction of amount 40000/ was recieved at my paytm account wrongly by someone and the same was returned by me at another day after confirmation, but my account is suspended since then and no support is received by me through paytm till date. Kindly unblock and resume.

  • Sanchit1620
    Sanchit gupta (@Sanchit1620) reported

    @TRAI @Paytm is using 1600 10 3645 mobile number to initiate promotional call or reminder call for his service like car and health insurance. While as per my understanding 1600 number is only for banking services. Please look into this.

  • Kuldeep14shukla
    Kuldeep (@Kuldeep14shukla) reported

    My brother purchased @amazonIN vocher through @Paytm but It says already redeemed pls help money not credited

  • sivasankarjc
    sivasankar (@sivasankarjc) reported

    @Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!

  • kishus456
    The notorious banker (@kishus456) reported

    @Paytmcare I could have booked 20 tickets in this much time using other service providers.. What a shame @Paytm

  • Ankitparihar_
    Ankit Parihar (@Ankitparihar_) reported

    Hey @PaytmCheckin @Paytm @Paytmcare , I booked a ₹13,614 flight using coupon DOMFLY24K & got a ₹2,539 gold voucher. Now it says "transaction blocked for security reasons." Customer care won't give a real reason, just saying it's "for protection." The voucher expires in 14 days!

  • vishalromeo1994
    vishal kumar singh (@vishalromeo1994) reported

    @Paytmcare You are not replying I have message you why pay service too slow should I stop using paytm or what there are alternative you are going to loose your important customer i think

  • AakashG0yal
    Aakash Goyal (@AakashG0yal) reported

    @Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.

  • Abhineetkumar12
    Abhka (@Abhineetkumar12) reported

    @Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @Paytmcare I have already dm you the chat with the airline but you guys didn't even reply after checking and didn't bother to solve the issue at the earliest, pathetic support..

  • Sandeep9119
    Sandeep Keshri (@Sandeep9119) reported

    @Paytm @Paytmcare why are you all not even bothering to reply and resolve the issue of the customer are you serious