Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (53%)
- Website (20%)
- Transactions (13%)
- Login (7%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, Yamunānagar, Mumbai, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 2 days ago |
|
Haridwar
|
Transfer | 21 days ago |
|
Bhubaneshwar
|
Website | 21 days ago |
|
Agra
|
Mobile App | 1 month ago |
|
Chhindwāra
|
Mobile App | 1 month ago |
|
Jaipur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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sparshhh (@Sparshhh999xD) reported.@Paytmcare you all got the worst customer service
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Prasun Banerjee (@Prasun27) reported@Paytmcare @Paytm I have an automatic payment mandate for Netflix.. I would like to delete that .. but every single time it’s asking for sim verification and failed.. have tried everything but failed.. please help me to delete that automatic payment for me .. thx @UPI_NPCI
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Biswajit Sahoo (@cs_biswajit) reported@Paytm @Paytmcare please help us to deactivate my father's business account and soundbox. While installing your agent told her monthly ₹1 will be deducted but every ₹124 deducted please help us to deactivate the ac
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Prasun Banerjee (@Prasun27) reported@Paytmcare I would like to to delete one automatic payment mandate but I couldn’t able to .. whenever I tried to do it it’s asking for sim verification and the verification failed every single time .. I tried almost everything for last few days but couldn’t succeed .. please help
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Nemo🐠 (@indiaredeem) reported@Paytmcare Respond to the customer !! not me @CaneCitizenUno
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cyril emmanuvel (Real) (@CyrilEmmanuvel) reported@Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI
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Suryadev Pushpam (@isuryadev) reported@Paytm Why upi is not working
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GRK (@grk_official) reportedI am trying to understand how another person's number became linked to my Paytm account. I need to reverse my transaction and remove her phone number from that Paytm account. Kindly help me @Paytm @Paytmcare
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I,m SANTOSH (@ImSANTO39590187) reported@Paytm my fd account not opening always show server error very frustrating
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update
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sreekanth (@Sreekanth546) reported@Paytm @Paytmcare I have a loan with Paytm (Aditya Birla) and already paid the settlement amount. Now I am being harassed with repeated demands and visits to my native home claiming settlement is broken. Please check and resolve this issue urgently.
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sanjay nakhwan (@sanjaynakhwan) reported@Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply
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Harshit Raj (@itsharshitraj) reported@Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service
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Sumanth (@saisumanthd) reported@Paytmcare hi, I mistakenly sent money to a wrong UPI using WesternUnion service. I have been trying to get in touch with your support team ever since and your service has been very poor. No one responds.
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Virendra Singh (@virurathore024) reported@Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.
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Abhi (@raj_abhish17096) reported@Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me
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Rausan (@Rausan007) reportedDear @Paytm and @DigitInsurance, Extremely disappointed with the service and lack of resolution. I renewed my vehicle insurance policy (Vehicle No. OD02AK9911) through Paytm on Digit Insurance two days ago. Payment was successfully completed and KYC was also done. Yet no policy.
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Atomba (@a_travel14) reportedPaytm flight helpline number is not redirecting to connect with customer care agent. Help me to connect with human agent. @Paytmcare @Paytm @paytmflight
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Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported@Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm
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SATS (@MamataP1275) reportedWant to return my Paytm Soundbox. Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm @PaytmBusiness
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JD (@ZiledarVerma) reported@Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.
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Rahul Srivastava (@srirahul92) reported@Paytmcare Ek bhi customer executive available nahi hai. AI appoint kar rakha hai, ab AI se baat kare. Call me back on 9471939850
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Shaikh Rehan (@Sheikhrehan234) reportedPlease solve my problem ,and take action against your agent @Paytm @Paytmcare
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nav (@fornavneet1) reported@Paytmcare My phone is working well. Call me
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Amit Bodh (@BodhAmit) reportedI am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120
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Astitva Singh Bais (@_astitvasingh_) reported@Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????
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Vikas Yadav (@VikasYadavA2Y) reported@Paytmcare Pls refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare From now onwards never using this **** Paytm ever. They just waste time. Today is my payment due date, and just now paid through Gpay and it got settled within 1 min and got confirmation from HDFC too. Never ever going to use this Paytm now. WORST. Don’t use this app. @Paytmcare