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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Mobile App (40%)
  • 30% Transactions (30%)
  • 15% Website (15%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.

CityProblem TypeReport Time
Chhindwāra Mobile App 2 days ago
Jaipur Mobile App 5 days ago
New Delhi Mobile App 10 days ago
Yamunānagar Website 12 days ago
Mumbai Website 19 days ago
Greater Noida Mobile App 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ImranKh62614300
    Palnadu Sanik (@ImranKh62614300) reported

    @saiholicc Beard ki color veydaniki money leva @ysjagan Hai @Paytm please 🙏🏻 help

  • ssingharvinder
    Arvinder Singh (@ssingharvinder) reported

    It’s been 1 week and still there is no resolution from @bigbasket_com and @Paytm regarding my cashback issue. I’ve been waiting for their calls and updates for the last 7 days, but all I get are false assurances. In my opinion, this feels like a planned trap for customers.

  • RainaRa49346818
    Sk Ranjiith (@RainaRa49346818) reported

    @Paytmcare there is no response from your side and I am facing problem phone number is blocked for accessing paytm

  • KannanD85622531
    Kannan (@KannanD85622531) reported

    @Paytmcare I sent details in DM.. Please solve my problem..

  • RealSidh1212
    ✨ Simran_SidHeart 💙 (@RealSidh1212) reported

    @Paytm Paytm team, my Paytm app keeps crashing immediately with rooted device detection on Realme 5i (Android 10). Now my account is also blocked while logging in. Please help unblock it urgently.

  • 68_divyanshu
    𝐃𝐢𝐯𝐲𝐚𝐧𝐬𝐡𝐮 𝐒𝐡𝐞𝐤𝐡𝐚𝐫 (@68_divyanshu) reported

    What is this behaviour @Paytm @Paytmcare, First of all it gets log out automaticly, and now when i openned paytm it show you have to login, now when i am trying to login it shows access denied, your number has been blocked? Seriously ? Fix this issue-

  • AZAMRABBANI15
    Azam Rabbani (@AZAMRABBANI15) reported

    @Paytmcare “My account has been blocked. When I try to log in to the portal, this message appears: ‘Access denied – Your mobile number has been blocked from accessing Paytm.’ How can I unblock my account “Due to being unable to log in I am also unable to get customer care support

  • RohanJetlye
    Rohan jetly (@RohanJetlye) reported

    @Paytmcare Before offer page only showed FLAT ₹50 cashback with Paytm UPI above ₹100 No mention of any 60day restriction After payment, support called it a voucher, then changed the reason to not eligible. Contradictory explanations hidden conditions are unfair to users. @Paytm @Paytmcare

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • Deshpalkumar3
    Deshpal Jatav (@Deshpalkumar3) reported

    @Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.

  • M_chandan_yadav
    Chandan Yadav (@M_chandan_yadav) reported

    My Paytm account has been blocked. I have reached out for assistance previously as well, but I still haven't received a response. What abysmal service! @Paytm @Paytmcare

  • Deepakk19862960
    Deepak Yadav🐯 (@Deepakk19862960) reported

    @Paytm Stop fooling users with “trust & security” ads while fake voucher scams like Vaku Luxos run on your platform. Taking money is easy, but when users get scammed, your support hides behind “voucher issue” excuses. Shameful service and zero accountability. #Paytm #FraudAlert

  • SatishPathakCSC
    Khoj Khabari (@SatishPathakCSC) reported

    @Paytmcare i Just want to Restart my Sip in Paytm.Please help about it

  • RealSidh1212
    ✨ Simran_SidHeart 💙 (@RealSidh1212) reported

    @Paytm Why is my mobile no bearing blocked from accessing paytm.I have not done any transaction suspicious.I have been using Paytm for many days and if this happens to me it is quite frustrating.Solve the issue quickly and I have messaged to paytm cares but no reply. @Paytmcare

  • Awakeningu14
    Awakening (@Awakeningu14) reported

    @SonOfBharat7 This is an issue with Upi payment, your details get to that person, same thing happened to a girl who shared 2-3 days ago that someone from restaurant called her up. Pay in cash in you can or there should be some way for @Paytm to hide number

  • jovialwinter
    Pulchritudinous (@jovialwinter) reported

    @Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP

  • praffulm1
    prafful m (@praffulm1) reported

    Hi @Paytm @Paytmcare I've been asking for support regarding an issue if u could please help me connect with somebody to resolve the same

  • Deshpalkumar3
    Deshpal Jatav (@Deshpalkumar3) reported

    @Paytmcare Not working please check

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • itz_faiza26
    Adil Patel (@itz_faiza26) reported

    @Paytmcare @rupeshd85371417 hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out

  • gauravuhb01
    GKd (@gauravuhb01) reported

    Dear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @Paytmcare

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @BhabaniRath2000 @Paytm @RBIsays Hi Bhabani, I’m Jatin. The error appears to be occurring due to transaction limits set by your bank on the debit card. To help resolve this, we’ve already reached out to our lending partner for an alternate payment option and are currently awaiting the required details. Don’t worry - I’m actively following up on this for you and will keep you updated as soon as we receive a response. 💙

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare @PaytmTravelCare it’s been 4 days and my refund is still pending. The process is painfully slow and customer support is almost unreachable. After-sales service is seriously disappointing for something as basic as a refund. Please fix this system and respond faster.

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    Dear @allianceair the customer service team is just trained to repeat only one thing you have booked through @Paytm @Paytmcare contact them for cancellation and refund while they are slow as a snail to even respond who am I supposed to reach out to for my issue it’s a nightmare

  • imdinesh737
    Dinesh Kumar (@imdinesh737) reported

    @Paytmcare It has already been quite some time since I reported the issue, yet my account still remains blocked and I’m unable to access my account. This is causing unnecessary inconvenience. Kindly prioritize this issue and reactivate my account immediately or provide a proper resolution.

  • Airwarriorsahil
    Sahil Chahar (@Airwarriorsahil) reported

    Paytm resolved my issue thanks @Paytm @Paytmcare @X

  • VikasPa28470955
    Vikas Patil (@VikasPa28470955) reported

    @Paytmcare But the DM isn’t working. It automatically takes me back. Please help resolve this issue.

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare excuse me sir I’m still on hold from past 4 days why is the system so ridiculously slow airlines has sent an email clearly that refund has been released it’s you guys that should refund me still waiting for a call and the refund @Paytm @PaytmTravelCare

  • imdinesh737
    Dinesh Kumar (@imdinesh737) reported

    @Paytmcare When I try to log in, my Paytm account is showing as temporarily blocked and I’m unable to access it. Kindly help me unblock/reactivate my account at the earliest.