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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 62% Mobile App (62%)
  • 23% Website (23%)
  • 8% Login (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, and Jaipur.

CityProblem TypeReport Time
Delhi Mobile App 19 hours ago
Kolkata Mobile App 8 days ago
New Delhi Mobile App 16 days ago
Haridwar Transfer 1 month ago
Bhubaneshwar Website 1 month ago
Agra Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • idiotic734
    himanshu sharma (@idiotic734) reported

    @Paytmcare Hi @Paytmcare Hemat, Thanks for your prompt response! When i will expect this issue resolution. I am not able to use my bank services because of auto pay

  • parth_tweetss
    Parth Agrawal (@parth_tweetss) reported

    @Paytm @Paytmcare This is the second time this issue has occurred. Please look into this urgently.

  • HamzaVajihi
    hamza vj (@HamzaVajihi) reported

    I have complaint for soundbox since 5 days but no one responded. Is this your service...?? @Paytm @PaytmBusiness Your request for ticket number 500010050375 has been received. We will review the details and update you within 1-2 days. Regards, Merchant Helpdesk Paytm Payments

  • manojNOC
    Manoj Kumar (@manojNOC) reported

    I have paid my cc bill on 30th june still it was pending and today is my due date whos gona pay extras charges and intrsts? My money is struckd it's been 4 days still pending help me @Paytmcare @Paytm @RBI Order id: 27241383657 Upi ref :618133091760

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm My issue with Paytm, raised on 22nd June 2026, remains unresolved till date despite repeated attempts. The service is still not working, and no effective resolution has been provided so far. This prolonged delay reflects poor customer support and system inefficiency.

  • Yogendr_Shukla
    Yogendra Shukla (@Yogendr_Shukla) reported

    Why should customers bear financial losses caused by @Paytmcare failure to provide timely support? I expect Paytm to take full responsibility for any additional fees incurred due to this delay.

  • dr_pranaypatel
    Pranay Patel (@dr_pranaypatel) reported

    @Paytm still my issue in not resolved by team

  • RajaFabrics
    raja (@RajaFabrics) reported

    @Paytmcare Great morning all. You as an finance handling company unable to solve my issue. I have mailed you texted you more than 40 times . Still the issue was not resolved. I felt ashamed by the way being your customer for 7 yrs.

  • EG0KILL3R
    SISU (@EG0KILL3R) reported

    @Paytmcare Said to help me asap and not evening replying?

  • rajato_sahu
    Rajat Sahu (@rajato_sahu) reported

    I have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness

  • TclSingh
    A K Singh (@TclSingh) reported

    @Paytmcare Still problem persisting

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam

  • Manikan95984623
    Chowdary NBK (@Manikan95984623) reported

    @PaytmBusiness @PaytmBusiness @Paytmcare Up to now i don't get any response From our Branch side or employees side If it go like this i will proceed legally I had Voice calls, msgs and Money transaction payments proofs Soo don't let me angry soo please respond on my issue #paytmscame

  • HARIOMMAAHOR
    HARIOM MAHOUR (@HARIOMMAAHOR) reported

    @Paytm a transction of amount 40000/ was recieved at my paytm account wrongly by someone and the same was returned by me at another day after confirmation, but my account is suspended since then and no support is received by me through paytm till date. Kindly unblock and resume.

  • Willmcfc49
    Anustup🇦🇺🇦🇷🇧🇪 (@Willmcfc49) reported

    Nowadays @Paytm @Paytmcare have also started to charge platform fees from the customers 1.80 Rs It seems nominal but just multiply it with millions of customer usages Staggering We aren’t supposed to pay this Will shift from this app soon 🔜

  • usernameskipd
    Jai Raj Srivastava (@usernameskipd) reported

    Casual reminder to @Paytm @Paytmcare that "Unable to process the request" isn't a user retention strategy. Every time I click the "Close my account" button in the app, it fails. For weeks. You must have error logs, failing to fix this implies you like it as a feature? @consaff

  • karma_01_
    _KARMA_ (@karma_01_) reported

    @Paytmcare complaint remains unresolved. Your recovery agents continue contacting my relatives, causing mental harassment and violating my privacy. I expect @Paytmcare to stop these third party calls immediately and address this issue without further delayPlease respond publicly #Harassment

  • beingamaankhann
    Amaan khan (@beingamaankhann) reported

    @Paytm Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back.

  • 0xsuraj719
    suraj thammi (@0xsuraj719) reported

    Hi @Paytm @PaytmMoney I interviewed for a Tech Intern role at paytm money, cleared all rounds, and submitted all requested documents. The hiring was put on hold, and my HR contact has since left. I'd really appreciate if someone from the hiring team could help with an update.

  • venkatraju
    venkatraju (@venkatraju) reported

    @Paytm I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.

  • satwik16357
    Wrangler#@69 (@satwik16357) reported

    @Paytmcare you are the WORST. No ******* proper response, pieces of ****, *******, *************, ********, madarchod, rand app, chut ka app, gandu bhosdiwala

  • bhagavanraghave
    Raghavendra Jalluri (@bhagavanraghave) reported

    @Paytmcare @PaytmTravelCare its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund as it's already been 10 days.

  • RajaFabrics
    raja (@RajaFabrics) reported

    @Paytmcare By tomo I will file a case against you and take this matter as serious aligation on you. Any take this up to the ombudsman for sure. you haven't understood the pains of the customer as an financial aggregator. I am so deprived and upset up the way you answered as like so

  • InMoodfortweetz
    IntheMoodfortweetz (@InMoodfortweetz) reported

    @ajayyjha @Paytm Hey did they resolved it. I am facing same issue

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    I purchased the Alternate Trip Guarantee add-on while booking my train tickets through Paytm. My train was affected, and a voucher was generated, but I couldn’t redeem it due to a technical issue. I immediately raised a support ticket and tried contacting customer care.@Paytmcare

  • a_myth__
    Amit (@a_myth__) reported

    @Paytmcare @PaytmTravelCare As the screenshots show, your support confirmed only 1 ticket was cancelled and the other 3 remained confirmed until the day of travel. Your app updated their status only after I raised a query, and only then did you refund those 3 tickets separately.

  • Ravneet02377119
    Ravneit singh (@Ravneet02377119) reported

    @paytm your payment link is broken

  • Sandeep9119
    Sandeep Keshri (@Sandeep9119) reported

    @Paytm @Paytmcare Booked flight using paytm the amount was not Fully refunded and already escalated this issue and still there is no proper response from you all and @airindia is directly giving you a clarity that amount was fully refunded why are you all not refunding my amount

  • satwik16357
    Wrangler#@69 (@satwik16357) reported

    @Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits

  • beingamaankhann
    Amaan khan (@beingamaankhann) reported

    @PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…