Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/21/2025 17:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore and Bahādurgarh.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • mishraaman7388 अमन मिश्र (@mishraaman7388) reported

    @Paytm please help!!!!

  • AshishP73233279 Ashish Pradhan (@AshishP73233279) reported

    money deducted from Wallet but not received in paytm payments bank Amt50001rs . And after 11 days you guyz have no solution. If transaction is successful then where is the money?Such an poor customer support. They says "sorry sir" we are working.@paytmbankcare @Paytm @Paytmcare

  • vijay_ybhan Vijay Bhan (@vijay_ybhan) reported

    @Paytm Yor service not good...my refferal reward not given to me. Very poor service...

  • Vinay261311 Vinay Sonkar (@Vinay261311) reported

    @Paytmcare my payment 12360 was stuck on 21.8.2021 but still not recived I do all the things which was tell by your customer care they give me time to time only I will do fir against u you and your team haras me

  • Rajatdixit14 Rajat dixit (@Rajatdixit14) reported

    @PaytmTravelCare @PaytmTravel @Paytm Booking id-10306268645 Details are already provide to customer care but there is no solution.

  • Priya34384749 Priya (@Priya34384749) reported

    @Paytmcare My money got deducted from my failed transaction @Paytm I have already messaged to paytm 24x7 but didn’t get any response I even tried to call the customer service 30 times but they never answered literally worst service I also contacted SBI they say talk to paytm…

  • gittes_jj JJ Gittes (@gittes_jj) reported

    @Paytmcare sir my ticket no. is 3105860585. My UPI TRANSACTION failed but money debited from my account. Please help

  • maxx_nagar Mohit Nagar (@maxx_nagar) reported

    @PaytmMall @Paytm unable to purchase on paytm app and website. On app while doing payment it says network error, on web while proceeding the order it logged me out from paytm mall. What should I do?

  • Sureshk19717706 Suresh kumar Sharma (@Sureshk19717706) reported

    @Paytmcare Hii Dear sir payment for rent panding state please sir help me please sir resolve my problem as soon as possible Sir this payment is dedicated my account and recvier not found money I sent you all information by dm

  • prakash_bishwas Prakash Bishwas (@prakash_bishwas) reported

    @SuprDaily I've placed order at 19th Aug, money has deducted from my @Paytm account but order has not placed.I checked with superdaily chat support they said money will credited within 8days. It's more than 20days today I call your support team they said we didn't received amount

  • jsamal527 JYOTI RANJAN SAMAL (@jsamal527) reported

    @Paytm Please This transaction is not showing my paytm history please help me because merchant told me that money is not reflecting, so he went receipt so please help me. My ticket number is- 3105942355. Please help me as soon as possible

  • jatinkharbanda4 jatin kharbanda (@jatinkharbanda4) reported

    @Paytmcare Hi, I want to close my fasttag permanently but In app it’s showing fasttag delivery is pending contact customer support please help

  • jsamal527 JYOTI RANJAN SAMAL (@jsamal527) reported

    @Paytmcare Please This transaction is not showing my paytm history please help me because merchant told me that money is not reflecting, so he went receipt so please help me. My ticket number is- 3105942355. Please help me as soon as possible

  • iamsunnynarang Sunny Narang (@iamsunnynarang) reported

    @DebjeetDe @Paytmcare This notification would mean that your device is rooted. By rooted i mean, device is unlocked and prone to any 3rd party application which can access low level functions of your device and may tamper phone’s data. Please get this checked at device manufacturer’s end.

  • Symmetric503 symmetric 503 (@Symmetric503) reported

    I had two failed transaction on grow app through paytm upi but the money got deducted from the account .its been 2 days and till the refund has not been initiated pls help me with this @TheOfficialSBI as @Paytmcare was not responsive to my query. My registered no. 8929560625

  • iamishanagr Ishan Agrawal (@iamishanagr) reported

    @vijayshekhar sir you built such an amazing company! But there's one issue - Pathetic customer service. They have simply stopped responding to my messages for more than 24 hrs. Please get @Paytm @PaytmBank ticket ID 3105179869 to a speedy resolution.

  • BhadalkarRajesh Rajesh Bhadalkar (@BhadalkarRajesh) reported

    @Paytmcare @paytm @vijayshekhar Auto add money not triggered besides low balance from last 4 days. Multiple follow ups but no response from support team

  • jsamal527 JYOTI RANJAN SAMAL (@jsamal527) reported

    @Paytmcare this is my ticket number- 3105942355, no response please help me Please This transaction is not showing my paytm history please help me because merchant told me that money is not reflecting, so he went receipt so please help me

  • kashyapajeet99 Ajeet Kashyap (@kashyapajeet99) reported

    @Paytmcare Paytm customer service is very bad.. I tried several times to call customer executive but couldn't succeed.

  • kimberlymabry56 Kimberly mabry (@kimberlymabry56) reported

    @sunilktr000 @Paytmcare I will kindly recommend you jeff on WhatsApp he fixed mine when I had similar issues....inbox him WhatsApp... .+15855227949...

  • anshu_batra_18 Divyanshu Batra (@anshu_batra_18) reported

    @Paytmcare Please reopen the ticket and close my paytm postpaid account only Don’t close the whole paytm a/c Only paytm postpaid a/c and please upgrade your 24*7 support system Please let me know if you need something else.

  • vaibhav__wankar vaibhav wankar (@vaibhav__wankar) reported

    Extremely worst service from paytm. I wantd to cancel my ticket but due to some error on paytm i was unable to do so. I had raised the ticket on 2nd September but still there is no response from their side.Worst and **** service from paytm. @Paytmcare @PaytmTravel @Paytm

  • kimberlymabry56 Kimberly mabry (@kimberlymabry56) reported

    @RajeshK70975286 @Paytmcare @Paytm I will kindly recommend you jeff on WhatsApp he fixed mine when I had similar issues....inbox him WhatsApp... .+15855227949...

  • amolpatil7786 Amol Patil (@amolpatil7786) reported

    @Paytm @Paytmcare you have raised a ticket with id 3105584486 for issue. As per your statement you are working on resolving issue and we will respond within 4 hours. For your kind information QUERY NOT YET RESOLVE.

  • Priya34384749 Priya (@Priya34384749) reported

    @Paytmcare My money got deducted from my failed transaction @Paytm I have already messaged to paytm 24x7 but didn’t get any response I even tried to call the customer service 30 times but they never answered literally worst service I also contacted SBI they say talk to paytm..

  • khananas01 anas khan (@khananas01) reported

    Paytm ticket id 3105680040 my problem not solve Paytm 24*7 my money deducted my a/c but payment not successful @Paytmcare @Paytm

  • Himansh21741181 Himanshi (@Himansh21741181) reported

    @paytmmallcare I am trying to connect with paytm care . @Paytmcare through your chat option, customer care number but no is answering me Or giving me any updates. Daily I received a Whats app message that i reschedule pick up but i don't. This is false allegations on me

  • kimberlymabry56 Kimberly mabry (@kimberlymabry56) reported

    @SarataDash @Paytmcare I will kindly recommend you jeff on WhatsApp he fixed mine when I had similar issues....inbox him WhatsApp... .+15855227949...

  • Priya34384749 Priya (@Priya34384749) reported

    @Paytmcare My money got deducted from my failed transaction @Paytm I have already messaged to paytm 24x7 but didn’t get any response I even tried to call the customer service 30 times but they never answered literally worst service I also contacted SBI they say talk to paytm

  • KumaiVivek Vivek singh (@KumaiVivek) reported

    @Paytmcare @Islam480759792 I paid some money to a merchant but doesn’t confirmation reflected in his wallet account as my money successfully paid by wallet. Trying to reach no customer care contact is this fraud