Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Withdrawals (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Withdrawals | 2 days ago |
|
Chhindwāra
|
Transactions | 10 days ago |
|
Noida
|
Transactions | 22 days ago |
|
Pānīpat
|
Login | 22 days ago |
|
New Delhi
|
Transactions | 22 days ago |
|
Chhindwāra
|
Transactions | 22 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Divyanshi (@divyanshifr) reported@fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭
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Virinder K Kandhari (@kandharivk) reportedHi @Paytmcare @Paytm It’s been a week since I am unable to access my UPI on PayTM app and despite chasing your customer care, no resolution has been provided. Can you please arrange a call based assistance for a senior citizen like me? Please help!!!! Complaint no 200012492254
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Prudvi_Bob ©️ (@PrudviVysyaraj) reported@Paytm @Paytmcare @SuryodayBank Paid ₹9,000 in full on 30 July & requested closure. Yet ₹180 Convenience Fee + ₹32.40 IGST was charged,and ₹212.40 was auto-debited on 3 Aug. Multiple emails to Suryoday Bank,but no acknowledgment or response.Why is customer grievance ignored?
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Chinmaya (@ChinmayaSaxena) reported@Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏
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Malhar Jivrajani (@SimplyMalhar) reported@Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!
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Ayush💥 (@_ayushilicious) reportedHi @PaytmCheckin , I booked a flight today and made a minor mistake in the name. One letter is mismatches , I want to make the correction at the earliest. Unable to reach your support team via chat / call. Please help @Paytmcare
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Surjeet Singh (@asksurjeet) reported1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently.
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Vinay Goswami (@im_VinayGoswami) reportedHi @Paytmcare iI am unable to log in to my Paytm account; can you help? None of your numbers are connecting.
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nik (@rhysnik) reported@Paytmcare Stop sending automated bot replies claiming a completed transaction is 'pending'! Read my issue: I am pointing out your app’s technical routing glitch, not asking for transaction status. Stop deflecting and provide a manual response from a human representative!
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Arpit (@Arpit0310) reported@Paytmcare Hello Paytm, Please explain why do you want to look into the issue only when someone has already made the booking, why don't you rectify the errors wherein your potential customers will get duped due to misleading Promotions. I've already DMed you and no response yet.
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Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported@PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.
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Harshu✨ (@HarshwardhanOP) reportedHey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap
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Giri Sai (@noxiousgiri) reported@saaaanjjjuuu Same with @Swiggy @Paytm .. they will ask us to mail them, or wait for 72 hrs for the resolution that’s it they will think we will forget the issue…
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Gautam Bhatia (@1gautambhatia) reported@Paytm I am not been able to log into my account as it shows app not supported,I have recently switched my phone .Help on priority
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girish nagpal (@girishnagpal) reportedhave booked a flight ticket from Paytm of indigo and there Is a minor correction required in name so nither paytm supports nither indigo supports and paytm never gets call connected to customer care and indigo airline says please contact to paytm @IndiGo6E @Paytm
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Parth Patel (@parthpatel080) reportedIn 2023, VSS acquired a 10.3% Paytm stake from Chinese investor Antfin at ₹796.60/share via OCDs. Today, his vehicle Resilient is offloading up to 4.98% through a block deal at a floor price of ₹1,535.10/share. That's nearly a 2X return #paytm @vijayshekhar @paytm
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Vispy Ichhaporia (@vispyi) reported@Paytmcare What nonsense. All this while I was using the device and there was no security issue. Now all of a sudden there is a security issue. Are you’ll kidding??? Send me the list of devices which have security issues. What if someone does not have another device??
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Embed Learner (@EmbedLearner) reported@vijayshekhar Are you working on any LLM at @paytm
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CA Rahul Mishra (@carahulmishra01) reported@Paytmcare No solution provided yet. How pathetic service u are giving
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nik (@rhysnik) reported@Paytmcare If this technical glitch and accountability are not addressed properly in writing, I will escalate this matter to the RBI Digital Ombudsman.
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Cyril Johnson (@CyrilJohns96815) reported@Paytm @Paytmcare There is no way to reach out to paytm for emegency support. I have raised a ticket 200012533997 but no one seems to be responding. Is there a way to call and speak to an agent??
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Ashwini Kumar 🇮🇳 (@techguruashwin) reported@Paytmcare Received the refund yesterday thnx for help
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karan agarwal (@karanagarwal14) reported@Paytmcare 5 days passed still we haven't reached anywhere this just feels deliberately delayed on such a simple issue.
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Vikram M (@Vvikramai) reported@vijayshekhar @Paytm I think cashback and offer should highlighted and it should be clearly visible so that people when they go to do recharge and pay bill they should instantly look to offer what they get so these tab should like big and fix at proper place where thumb touch the button very fast.
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Shailja Nandan Mishra (@mishra_sn1) reported@PaytmCheckin @Paytmcare URGENT! Booking ID: 27498426894 - Payment processed at 10:50 AM but confirmation STILL PENDING. My flight departs TODAY at 7 PM (GOP→DEL). I don't have my ticket yet! This needs immediate resolution NOW. Please help! 🆘 #PayTMTravel
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Sharath B (@Sharath85852559) reported@Paytmcare I wanted to know what is the issue. Why I am facing this issue
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Sharath B (@Sharath85852559) reported@Paytmcare I have updated my device and issue is same
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Kamal Jain (@Kamaljain9351) reported@PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem
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Rebel (@TheRebelRain) reported@PaytmBank @Paytmcare Ticket Number 3391154250. Mother's CKYCC Number has DOB error. Kindly rectify it within this week or else I would have to go to higher authority for Redressal.
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Eastern Power Distribution Company of AP Limited (@ap_epdcl) reported@jsurendra26 @Paytmcare @Paytm Thankyou for reaching us! kindly note that broken transaction will be updated within 3 working days. If the issue persists, a full refund will be processed to your account within seven bank working days. For further assistance call us at 1912. We appreciate your understanding.