1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 47% Mobile App (47%)
  • 20% Website (20%)
  • 13% Transactions (13%)
  • 7% Login (7%)
  • 7% Withdrawals (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

CityProblem TypeReport Time
Haridwar Transfer 14 days ago
Bhubaneshwar Website 14 days ago
Agra Mobile App 27 days ago
Chhindwāra Mobile App 1 month ago
Jaipur Mobile App 1 month ago
New Delhi Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • kumaraditya736
    aditya kumar (@kumaraditya736) reported

    My pan is wrongly linked to an unknown number on paytm. I checked on the income tax portal, and my pan ditails are correct there. Paytm support is asking me to close an account that doesn't belong to me. Please help! #paytmFraud" @Paytmcare @PaytmBusiness

  • surajtakrani
    सूरज Takrani ♥️ (@surajtakrani) reported

    Dear @Paytm, my issue is still unresolved, yet my support ticket has been closed. Closing a ticket without providing a solution is frustrating. Please review my case and help resolve the issue.

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare send u the details via dm, kindly look into it, daylight robbery it is n ur customer care is slow n not responding

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8764738430 Please solve my problem as soon as possible. Thank you.

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

  • ikayyumkhan786
    I.Kayyum.Abbasi (@ikayyumkhan786) reported

    @Paytmcare Do not buy metro tickets through Paytm barcode is not working and no one is helping

  • UmeshMishra309
    Umesh Mishra (@UmeshMishra309) reported

    Dear @Paytmcare, I have raised multiple requests for a new Soundbox and repeatedly contacted local vendors, but there has been no response or follow-up. This is affecting my business operations. Kindly resolve this issue at the earliest.

  • SaMaRtH_KD
    Samarth A Naik (@SaMaRtH_KD) reported

    @Paytmcare @Paytm : Device environment not correct on Android 13 OxygenOS phone. Help!

  • mabhijeet_
    Abhijeet singh (@mabhijeet_) reported

    @Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

  • 00007Biswas
    Sourav Biswas (@00007Biswas) reported

    @Paytm Can't remove my bank account. App says "Disable UPI Lite first" even though it's already disabled. Support tickets are being closed without any resolution. Fix this issue. @paytm

  • AshishD69007140
    Ashish Dwivedi (@AshishD69007140) reported

    @Paytmcare mam You can help me paytm se reliving letter chahiye mil nhi pa raha paytm customer care number nhi lagta email id not working & customer paytm hayring default please help me ashish Kumar employee code. 10125109 mo. 6392084254

  • adititewari13
    Aditi Tewari (@adititewari13) reported

    @Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare I have never thought that in this age of digitization, a simple grievance will take this much time to get resolved.The only assistance,as of now,I need is the resolution of my issue. If you want any information related to transaction,feel free to ask me.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    @Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    @Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank

  • CyrilEmmanuvel
    cyril emmanuvel (Real) (@CyrilEmmanuvel) reported

    @Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI

  • SahniAstro
    Rajeev Sawhni (@SahniAstro) reported

    @Paytmcare There is no problem from paytm only the payment denied by the bank

  • hey_jt9
    Jay. (@hey_jt9) reported

    @Paytmcare @Paytm What a fraud app. There was a balance in my paytm wallet amount. Now the same is not shown on app and the customer care bot is just wasting time and not helping with paytm wallet.

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytm @Paytmcare

  • SouravNandi_17
    🇮🇳 Sourav Nandi (@SouravNandi_17) reported

    @ThePaytmPG @Paytm How yo access Paytm payment bank now?

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app

  • urskondaiah
    kondaiah bollineni (@urskondaiah) reported

    @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

  • garvitgoyal31
    Garvit Goyal (@garvitgoyal31) reported

    @Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389

  • 15_manas
    Manas Kumar Agarwal (@15_manas) reported

    Paytm a big cheat company. Using paytm merchant service is the worst decision.. unnecessary charges are taken by them. first they assure no charges for device then they cut money automatically which we receive from our customer. That is our hard earned money. @Paytm @Paytmcare

  • CaneCitizenUno
    CitizenCane (@CaneCitizenUno) reported

    @Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm

  • rrajsrivasatava
    Raushan Raj Shrivastava (@rrajsrivasatava) reported

    @Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error "your account is under review" and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below.Paytm number:+91********** Name-Raushan Raj

  • Rohit_dalai1
    Rohit Dalai (@Rohit_dalai1) reported

    @Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare

  • grk_official
    GRK (@grk_official) reported

    I am trying to understand how another person's number became linked to my Paytm account. I need to reverse my transaction and remove her phone number from that Paytm account. Kindly help me @Paytm @Paytmcare