Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (44%)
• Mobile App (31%)
• Login (13%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

City	Problem Type	Report Time
Dārjiling	Transactions	3 days ago
Bengaluru	Mobile App	12 days ago
Ahmedabad	Withdrawals	21 days ago
Alīgarh	Transactions	26 days ago
Qādiān	Website	28 days ago
Kolhāpur	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ek machli dedo pls (@FryMachli) reported 4 minutes ago

  @Paytmcare @PaytmBank please help.

• 
  Dhanraj Choudhary (@_dc_dhanraj) reported 8 minutes ago

  @PaytmBusiness @PaytmCare Called 01204440440 twice for help. Given 2 different ticket Id's, but they don't show in my Business App. One appeared then vanished. Why aren't my tickets being tracked? any way to reach support via email? Please help asap.

• 
  ❁ (@Good__old_days) reported 11 minutes ago

  .@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar

• 
  Subrat panda (@Subratp58292090) reported 12 minutes ago

  @Paytmcare What happened still now I am not received any call from your side. Are you cheating to customer? No one will book from Paytm, as your service is very poor. Also no support on major issues Very pathetic

• 
  Alexander (@Alexhales778890) reported 12 minutes ago

  @Paytm i booked my flight tickets yesterday on your app an still there is no confirmation. Status is still shown as pending .Your help page on app is useless. Its an emergency please help.

• 
  nifty (@ShankarPil85486) reported 13 minutes ago

  @Paytmcare Poor service

• 
  Sameer Singh (@honestliar12) reported 13 minutes ago

  @Paytm : probably one of the worst customer support. Booked an international flight with you guys, need to reschedule...have been following up like anything and 4 days no response...I am in USA right now...is paytm dead ?

• 
  MOHAMMAD AARIF (@MOHAMMADAA34821) reported 15 minutes ago

  @Paytmcare First you said refund processed, now saying “working on it”. Stop misleading customers. Refund still pending. No UTR provided. Consumer complaint already filed.

• 
  Mohd Farman (@faizali7714) reported 15 minutes ago

  @Paytmcare @paytmbankcare My issue not resolved

• 
  Vasim Raja (@VasimRa04513027) reported 17 minutes ago

  @Paytm @Paytmcare @PaytmBusiness Complaint raised on 19th March to block RuPay credit card payments on my Paytm Soundbox — STILL no action taken. Because of your delay, I’m facing financial loss due to extra charges on RuPay credit card transactions. Ticket ID: 500006922038

• 
  Sandeep (@iamsandtota) reported 18 minutes ago

  @Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?

• 
  Kaushal Bawishi 🇮🇳 (@ladaakh) reported 18 minutes ago

  @Paytm while booking tickets, unable to enter birthrate Is it a Technical issue? #Flight

• 
  Prashant Jain (@jain_saabh) reported 21 minutes ago

  I have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar

• 
  संजय उवाच: (@Kaagbhushundi) reported 25 minutes ago

  @Paytmcare The Brand is not responding! We tried every possible means to contact them, but of no use. Now, you instead of taking any initiative to resolve the issue, just shrugging off it to the brand, who is your associate! Don't you have any moral responsibility towards customers?

• 
  Varun ahuja (@Varunahuja51847) reported 33 minutes ago

  @MoCA_GoI I have spoken to the airlines and they said that the money has been refunded from their end. So @Paytmcare has to release the money now. Plz help me get my refund at the earliest. It's been almost 20 days now.

• 
  Ketan Gupta (@ketan_gupta66) reported 38 minutes ago

  @Paytmcare This is not acceptable it's been 10 days, I have sent you multiple emails and follow up but not received any acknowledgement till now. This is your headache to deal with the bus operator you cannot stop the refund of the customer this is against the law. Initiate my refund.

• 
  OTAKU (@OtakuProcess) reported 39 minutes ago

  Yeah sure, it still has a defunct UPI Lite account which I made on my last phone and given it wasn’t ported, I wasn’t allowed to open a new one. This has been an issue since 2023. Happy @Paytm or even @ICICIBank iMobile user now.

• 
  ankita bahuguna (@bahugunaankita1) reported 40 minutes ago

  @Paytmcare Help me out then...the transaction was a successful one.. My paytm history shows it...still my electricity bill remained unpaid...I felt so stressed and now you are delaying my refund too.... kindly do the needful asap...as it has taken a long time

• 
  Pandu Ranga (@imPanduranga) reported 52 minutes ago

  Hello Paytm My Upi lite balance was not showing Its urgent Emergency not support from paytm app @Paytm @Paytmcare #paytm @Paytm

• 
  Ranajit Tarafdar (@RanajitTarafdar) reported 56 minutes ago

  @Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.

• 
  TheSovereign (@ParetoSimplifed) reported 57 minutes ago

  @YusufDFI @paytm should help in collections at the straight of Hormuz @vijayshekhar

• 
  Tanay Chatterjee (@Tanay4518) reported 57 minutes ago

  Such a cheap tactic by @Paytm. I was making a recharge via MyJio app and they directly applied the Paytm voucher which was showing guaranteed cashback up to Rs 300. After making the payment, I only ended up getting a scratch card of 1 Gold Coin. WTF!! @AmreliaRuhez @GyanTherapy

• 
  Garima Sehgal (@official_garima) reported 58 minutes ago

  @Paytmcare Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself

• 
  Yogesh Singh (@yogeshV_1) reported 59 minutes ago

  @Paytmcare @Paytm flight cancelled by airline i raised ticket in the app still no reponse . then i posted on twitter regarding my issue still no resolution no customer support what is going on .. worst experience.

• 
  Sanjay Kumar (@SanjayKuma25373) reported 59 minutes ago

  UTR no.. not showing I want to attach it to some site with UTR number but it is not showing @Paytm @Paytmcare

• 
  Wajahat Khan (@Raja_khan_india) reported 59 minutes ago

  I have been trying to deactivate and return my Paytm Soundbox but getting no response from support. Multiple complaints already raised but still unresolved. Ticket ID: 500001242981 @Paytm @Paytmcare Please arrange pickup immediately. Unnecessary charges are still being applied.

• 
  md rafathullah (@MDRAFATH2401) reported 1 hour ago

  @Paytmcare How long will you take to fix this issue. I have even updated the app

• 
  Wajahat Khan (@Raja_khan_india) reported 1 hour ago

  @Paytm @Paytmcare I have been trying to deactivate and return my Paytm Soundbox but getting no response from support. Multiple complaints already raised but still unresolved. Ticket ID: 500001242981 Please arrange pickup immediately. Unnecessary charges are still being applied

• 
  Anoop Sharma (@Anoophiresigma) reported 1 hour ago

  Dear @paytm I was trying to update my bank account I don't know why there is so much limitations on my account while despite having a call with paypal agent with id proof still they are not opening or let me change my account what doesn't it means ? Please help me I need your 🙏

• 
  Garima Sehgal (@official_garima) reported 1 hour ago

  @Paytm Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself