Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/21/2026 22:15

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • shivkum31259279 shiv kumar (@shivkum31259279) reported

    @Paytm @Paytmcare Already complaint on Paytm still no response not expected, bus ticket from lucknow-delhi on 21-3-22, Poor bus service bad smell inside bus & bus operator misbehave while talking, seats are also not comfortable, Ticket-22065765805 Pl Refund our ticket amount back

  • mohit_bhuta Mohit Bhuta (@mohit_bhuta) reported

    @zomatocare @Paytmcare Absolute useless apps and servies customer care people are not even ready to raise a compaint

  • lkforofficial Lalit kumar (@lkforofficial) reported

    @Paytmcare When can a new customer get the account opened?

  • nirmalasn1 Nirmala (@nirmalasn1) reported

    @UPI_NPCI Made a UPI Transaction on 2 APRIL 2022.The transaction was successful from paytm end but the amount is not credited to merchant account.The UPI ref ID is 209206354505. Didnt get any help from @Paytmcare & @Paytm. How are you going to make digital India,with such issues

  • MusicRvptor RVPTOR (@MusicRvptor) reported

    @Paytmcare I recently contacted paytm helpline number,as my KYC was already complete but on the app its showing that my KYC is not complete so I can't transfer any funds,so the customer care told me that I have duplicate accounts made so they will remove one,but ticket not issued

  • Shubham31822519 Shubham Parmar (@Shubham31822519) reported

    @Paytmcare your customer care number is always out of reach . You have worst customer support

  • xLjhn7KlpYn7ZHN सनातन प्रेरक (@xLjhn7KlpYn7ZHN) reported

    @Paytmcare @Paytm What you guys are doing are you mad I'm doing my payment (₹5,000) I'm transferring my money from sbi to axis bank through "Paytm" (self transfer) but amount has been deducted it's not showing to my axis bank what this bull **** I want my money back as soon as

  • DarshanDJadhav5 Darshan D Jadhav (@DarshanDJadhav5) reported

    @Paytm @Paytmcare I'm trying to change my loan amount in application, but this doesn't work, and your Customer Care Service is very worst which is I have already expiring, there is no response from your end, and so options in Paytm app for the same issue.

  • dibyo83 Dibyajyoti (@dibyo83) reported

    @Paytmcare tried to book tickets from IRCTC ON 01.04.2022. The payment gateway used is of Paytm. The amount got deducted however the tickets are not booked. IRCTC said they didn’t receive the amount. Order id100003308524837.(39687565999).please help.@Paytm

  • Sid1105 Sidhant (@Sid1105) reported

    @Paytmcare would anyone care to help us on the issue please, to why sre we not able to use Amex cards in paytm wallet for in to add money? Are we that incompetent or we just be like “ we don’t care because we think we have a monopoly “

  • likeIdsayaya Like I'd say (@likeIdsayaya) reported

    @Paytm I am completely disgusted by the service provided by you!! My money had been debited but transaction is not done. I ah trying to get back my money you are not giving that back on my wallet. GIVE ME MY MONEY BACK IN MY BACK ACC RN NOT IN YOU FKING WALLET!!!!!!!! @Paytmcare

  • xLjhn7KlpYn7ZHN सनातन प्रेरक (@xLjhn7KlpYn7ZHN) reported

    @Paytmcare First' of all I want to know if money stuck then why you guys refund it my money has been stuck 2 times and I'm done what is this ******* people don't solve the problems this is not good I want my money back or I'll do case against u 😡😡😡😡😡😡😡😡😡😡😡😡😡

  • shivkum31259279 shiv kumar (@shivkum31259279) reported

    @Paytm @Paytmcare Already complaint on Paytm still no response not expected, bus ticket from lucknow-delhi on 21-3-22, Poor bus service bad smell inside bus & bus operator misbehave while talking, seats are also not comfortable,Ticket:22065765805 Pl Refund our ticket amount back

  • casouravgarg Sourav Garg (@casouravgarg) reported

    I have an issue in payTm Postpaid account, you have generated a wrong bill. Trying to reach out from last two days. NO RESULT. Please resove @Paytm @Paytmcare @PaytmPostpaid

  • KomalRa11936945 Komal Rana (@KomalRa11936945) reported

    @Paytm I didn't get any response from customer care and from 24/7 I my money is stuck in paytm wallet and in paytm bank it's 30 thousand even I raised the ticket but didn't get any response kindly response and sort out my issue

  • sdsuman45 SUMAN DEBNATH (@sdsuman45) reported

    @Paytmcare hello sir/madam my one name two account.but my one account I do close.please help me.

  • Dharamveer1231 Dharamveer DHINWA (@Dharamveer1231) reported

    @Paytmcare dear sir I dharamveer Singh request you for my complain ticket I'd number is 3163546624 and many more time connect with your team no any solution of my complain since 17 Feb 2022 . Please help me

  • pankajchavda28 Pankaj (@pankajchavda28) reported

    @Paytmcare @Paytmcare my paytm account no 9909919479 has been blocked. I have raised a ticket through paytm chat with us Ticket No. 3163103545 on 23/03/2022. However, I have not recd any response. Please support and unblock my account.

  • KomalRa11936945 Komal Rana (@KomalRa11936945) reported

    @Paytmcare hello I m trying to connect with th customer support from yesterday but didn't get any response my account has been blocked and my 30 thousand is stuck in paytm wallet and in paytm payments back kindly response

  • prashantmogali Prashant (@prashantmogali) reported

    @Paytm @Paytmcare @PaytmBank I ordered Paytm Fastag on 26 March 2022. still I didn't get Fastag kindly let me know when Fastag delivered. also customer executives are not communicating as well. Also I verified KYC, But showing your wallet is inactive. My order ID is 17620241809.

  • xLjhn7KlpYn7ZHN सनातन प्रेरक (@xLjhn7KlpYn7ZHN) reported

    @Paytm I want to know don't you guys have shamed don't you guys feels anything for your customer seriously you guys are bullshit there is a lot of customer who is facing a problem of money stuck I'm done in filling a case against you😡🖕😡😡😡😡😡😡😡😡😡😡😡😡😡🖕🖕🖕🖕🖕🖕🖕🖕🖕

  • Sacsays Sachin Kumar (@Sacsays) reported

    @Paytm hey there, kindly help disable Paytm postpaid from my number, don't want to use it.

  • Aditya44510325 Aditya ☀ (@Aditya44510325) reported

    @PaytmMoney @Paytmcare I'm not able to add Or withdraw fund in my paytmmoney account from my bank account. Even after so many complain this problem has nit been resolved yet. And now I can't even pay my MF SIP. Kindly tell me how can I sift my MF portfolio to other broker

  • xLjhn7KlpYn7ZHN सनातन प्रेरक (@xLjhn7KlpYn7ZHN) reported

    @Paytmcare @PaytmBank I'm done with u this is second time my money has been stuck what bull **** is this what you guys are doing I want my money back as soon as possible money has been deducted from bank but it's not showing to my bank balance what is this ******* ********🖕🖕🖕

  • AtifAns20591679 Atif Ansari (@AtifAns20591679) reported

    @Paytmcare, pls pls pls respond to my ticket 3166596735, it's been 3 months now since the issue, no one wants to follow up, I keep creating tickets, they keep closing it and no solution

  • barmanabhishek7 abhishek barman (@barmanabhishek7) reported

    @vijayshekhar @Paytm @Paytmcare When can I expect my statement to be in mailbox,if the joke is over can you help me to get the statement..it's like paying the CC bill without seeing the statement and you guys are so IRRESPONSIBLE what to say.. Gentle reminder NO STATEMENT NO PAYMENT, enough of playing games

  • navinmishra171 Navin mishra (@navinmishra171) reported

    @Paytmcare i have issue with Paytm postpaid unauthorised transaction done by Paytm on the name of convenience fee and there is no help available regarding the same on 24/7 help line even after sharing my feedback on that 24/7 helpline i am not getting any solutions.@vijayshekhar

  • Ayush00963239 Ayush (@Ayush00963239) reported

    @Paytm Please help me my Paytm account is blocked you and 24hour complete I am raise the complete but no response in your side very slow service please help me

  • likeIdsayaya Like I'd say (@likeIdsayaya) reported

    @Paytm @PaytmMoney @PaytmBank you look into this, and give the money back right now!!! and I want it in my bank acc beacuse not using your app again!! disgusted by your service!!!!!!!!!!!!!!!

  • xLjhn7KlpYn7ZHN सनातन प्रेरक (@xLjhn7KlpYn7ZHN) reported

    @Paytmcare @Paytm if you will not solve my problems then I'll file case against you you ******* creepy people why you are not helping people you are not solving the problem I'm done I'll filled case against you🖕😡🖕😡