Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions, login and mobile app.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/25/2026 13:30

February 25: Problems at Paytm

Paytm is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • paytmcu55170059 paytm customer care (@paytmcu55170059) reported

    @true_akashsingh @Paytmcare Hi, we are here to help you. Please share us mobile number registered with Paytm via DM so that we paytm handle customer care number 8293391650. Thanks!

  • paytmcu55170059 paytm customer care (@paytmcu55170059) reported

    @Mayankc28070716 @Paytmcare Hi, we are here to help you. Please share us mobile number registered with Paytm via DM so that we paytm handle customer care number 8293391650. Thanks!

  • paytmcu55170059 paytm customer care (@paytmcu55170059) reported

    @BirbalTechnical @Paytmcare Hi, we are here to help you. Please share us mobile number registered with Paytm via DM so that we paytm handle customer care number 8293391650. Thanks!

  • Abhi701462 Abhijeetbiswas825@gmail.com (@Abhi701462) reported

    My paytam payment saving bank account has been hacked by some hacker and the registered mobile number, gmail,passcode of the account has been changed. So you are requested to close or block my paytam payment saving account so that my account is not misused @Paytm @Paytmcare @RBI

  • Abhi701462 Abhijeet (@Abhi701462) reported

    My paytm payment saving bank account has been hacked by some hacker and the registered mobile number, gmail,passcode of the account has been changed. please solve the problem and help me @Paytm @PaytmBank @Paytmcare

  • Shubham20626687 Shubham Mishra (@Shubham20626687) reported

    @Paytm @PaytmTravel @Paytmcare sucks with their customer experience, never book a bus ticket with Paytm if operator cancels the bus they wouldn’t take the responsibility, they’ll simply throw you in the mess to handle for your refund (sic).

  • ManishSharma906 Manish Sharma✍️ (@ManishSharma906) reported

    @vijayshekhar your paytm app debited my money without my permission. and i am trying to contact your customer care but still not connected. @Paytm @PaytmBank i want my money back

  • paytmcu55170059 paytm customer care (@paytmcu55170059) reported

    @SubhamS06414165 @Paytm Hi, we are here to help you. Please share us mobile number registered with Paytm via DM so that we paytm handle customer care number 8293391650. Thanks!

  • moonstonehiatus 🌸 (@moonstonehiatus) reported

    @Paytmcare You said 0-1 working day? Can you not process a simple refund on time? Highly poor service.

  • permeshawersin1 permeshawersingh (@permeshawersin1) reported

    @Paytmcare Still not resolved please check and help

  • paytmcu55170059 paytm customer care (@paytmcu55170059) reported

    @vk14d @Paytm @vijayshekhar Hi, we are here to help you. Please share us mobile number registered with Paytm via DM so that we paytm handle customer care number 8293391650. Thanks!

  • RoshanK01948782 Roshan Kumar (@RoshanK01948782) reported

    @Paytmcare I am help me

  • vk14d Vivek Kumar (@vk14d) reported

    @Paytm @vijayshekhar I feel, mass know reality of your company that is why your IPO failed so miserablely. Instead of crying that time, you should have introspected and rectified the process of customer aquisition and satisfaction as those were the people who would have invested in your IPO.

  • iKapilGarg Kapil Garg (@iKapilGarg) reported

    Hey @Paytm @Paytmcare , why do you need SMS permission to let me access my food wallet? My money is stuck with you and I can't login without giving SMS permissions to your app. Please remove this restriction.

  • ClaudiousJustin sevak..!! (@ClaudiousJustin) reported from Hyderabad, Telangana

    @PaytmMoneyCare @Paytm help me with your ******* customer service number,fumbasses

  • panki1976 pankaj kumar (@panki1976) reported

    @Paytmcare fraud transaction done by no 8910454904 kindly help

  • pranaynijhawan Pranay Nijhawan (@pranaynijhawan) reported

    @Paytm @Paytmcare @PaytmMoney I never applied for PayTM postpaid it was Paytm who offered me the postpaid service at that time it was very clear that Paytm won't charge anything extra except a small convenience fee but now they are demanding rupees 885

  • paul818291531 paul (@paul818291531) reported

    @Pravesh14064175 @Paytmcare Sorry for the experience, It's amazingly frustrating my account was hacked, Appeal never work, I got no response from support, not until someone referred me to SYLVISHACK on instagram. who assist me to recover my account back, He can help you out too.

  • Pravesh14064175 Pravesh Sharma (@Pravesh14064175) reported

    My paytm account hacked by someone please help us for problem. @Paytmcare

  • _saurabh_00 SAURABH (@_saurabh_00) reported

    @Paytmcare @Paytm @PaytmBank this is not a solution to block me and not solve my problem it's not fair

  • Abhi701462 Abhijeetbiswas825@gmail.com (@Abhi701462) reported

    My paytm payment saving bank account has been hacked by some hacker and the registered mobile number, gmail,passcode of the account has been changed. So you are requested to close or block my paytm payment saving account so that my account is not misused @Paytm @Paytmcare @RBI

  • Nishant22572348 Nishant sen (@Nishant22572348) reported

    @paytm @PaytmMoney @Paytmcare I am a paytm postpaid customer,I just checked my account that the deductions of the postpaid repayment has been done twice. I have tried to reach out your customer support but didn’t get any response. Really very bad service.I need an answer ASAP.

  • Paytmcu34011259 Paytm customer (@Paytmcu34011259) reported

    @tjain071 @HospitalsApollo @Paytmcare Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we Paytm handle customer care number 9572154950. Thanks

  • simrandudeja3 simran dudeja (@simrandudeja3) reported

    @Paytmcare @paytmcu55170059 @Paytmcustomere it’s been 2 weeks I’m writing my problem everywhere and I’m getting no help. Every time i tweet it says someone will contact you but 0 response. I beg you, please help

  • paytmcu55170059 paytm customer care (@paytmcu55170059) reported

    @Gaurav142996 @Paytmcare Hi, we are here to help you. Please share us mobile number registered with Paytm via DM so that we paytm handle customer care number 8293391650. Thanks!

  • paytmcu55170059 paytm customer care (@paytmcu55170059) reported

    @rjakhalavla1 @paytmcustomers4 @Paytm Hi, we are here to help you. Please share us mobile number registered with Paytm via DM so that we paytm handle customer care number 8293391650. Thanks!

  • FILIKHAN1i FILIKHAN (@FILIKHAN1i) reported

    @Paytmcare @Paytm ur Paytm staff added my business in my staff account without my knowledge and now she is not even answering back and solving the issue

  • paytmcu55170059 paytm customer care (@paytmcu55170059) reported

    @tjain071 @HospitalsApollo @Paytmcare Hi, we are here to help you. Please share us mobile number registered with Paytm via DM so that we paytm handle customer care number 8293391650. Thanks!

  • paytmcu55170059 paytm customer care (@paytmcu55170059) reported

    @vk14d @Paytm @vijayshekhar Hi, we are here to help you. Please share us mobile number registered with Paytm via DM so that we paytm handle customer care number 8293391650. Thanks!

  • paytmcu26862525 paytm customer care (@paytmcu26862525) reported

    @amitguptanickky @Paytm @Paytmcare If there is any problem in your Paytm, then you can call this Paytm customer care number,7991529443. Thank you sir!