Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Transactions (25%)
• Login (14%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

City	Problem Type	Report Time
Kolkata	Withdrawals	9 days ago
Cochin	Transactions	13 days ago
Shillong	Mobile App	19 days ago
Pune	Withdrawals	29 days ago
Chhindwāra	Transactions	1 month ago
Noida	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Wanderer (@Wanderer14Mr) reported 8 minutes ago

  @Paytm poor customer support and care. No efforts being put in resolving the issue. Looks like time to shift to a better platform

• 
  Wasim (@wasim_sayy) reported 11 minutes ago

  @Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3

• 
  Vikas Sharma (@Vikass_BJP) reported 11 minutes ago

  Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm

• 
  furqan ahmad (@FurqanFahmad) reported 11 minutes ago

  @Paytmcare @Paytm how pathetic you paytm are? I hade sent you all the details in DM but you didn't able to resolve the problem. How much time I have to wait for it? @AdvisorLaborLaw

• 
  nilesh talreja (@Nileshinthenow) reported 14 minutes ago

  @Paytm I have been having a problem logging into my bank account via Paytm and it’s been a week there is no customer support that has been able to help me. Is there a contact number that I can call and solve this?

• 
  Embed Learner (@EmbedLearner) reported 18 minutes ago

  @vijayshekhar Are you working on any LLM at @paytm

• 
  Prerak | Sustainable Growth Coach (@pntrivedy) reported 21 minutes ago

  @Paytmcare why it says phone not supported when trying to login using my iphone xs max ios 18.7.10? It was working fine earlier. I have tried reinstalling app but no luck. I also have one ticket open since weeks with @PaytmMoneyCare Why such bad service? cc: @vijayshekhar

• 
  Mohit Bisht (@MohitBi83724411) reported 21 minutes ago

  @Paytmcare When you are going to resolve this @Paytm @Paytmcare , it's been more than a month, please give money back, I m never going to use this ****** service of urs

• 
  shajad ali (@shajada65894051) reported 25 minutes ago

  @PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!

• 
  Aayush 𝕏 (@singhaayush2106) reported 25 minutes ago

  @Paytmcare because of your app I made a payment to different person and I am not able to contact with that person. Help me in getting my money back

• 
  godisgreat (@Pavankalya56718) reported 27 minutes ago

  @Paytmcare i have paid my postpaid bill through your customer support executive link after settlement still it is reflecting in my cibil .

• 
  Sharath B (@Sharath85852559) reported 30 minutes ago

  @Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar

• 
  Harsh Dedhia (@harshd2112) reported 30 minutes ago

  I took a payment on paytm machine through QR code but it showed processing and after sometime it failed. I don't have contact number of customer. plz help @Paytmcare

• 
  Ashish Mishra 🇮🇳 (@Ashish_Mishra92) reported 33 minutes ago

  I've disabled my paytm postpaid few months ago for some personal reasons and now I want to re activate or create new postpaid paytm account. But in app it showing error . Could you help to apply and activate the Paytm postpaid @Paytmcare @Paytm

• 
  Harsh A Notariya (@harsh_notariya) reported 33 minutes ago

  Wtf @Paytmcare @Paytm There is no way to contact a human for customer support? Your AI raised a ticket, which promised a reply from an agent in 6 hours, but there was no reply for more than 24 hours. Your customer care number is unreachable Please reach out to resolve my query asap

• 
  j (@RiderKm199) reported 35 minutes ago

  @Paytmcare Just had a word with with spicejet customer support , they have processed refund from thier side but i have not received refund. Kindly refund my money Order ID-27468145687 PNR - XJSBPX @Paytmcare @vijayshekhar

• 
  Vikas Singh (@vikaskumar1713) reported 36 minutes ago

  @Paytmcare How's that my problem. You took my money on their behalf, you earn commission or whatever. You are responsible. They might never reply then? It's already two weeks. Just give back my money and deal with them how you see fit. If more of my time is wasted, I'd require compensation.

• 
  Vinayak Naik (@vinayaksn) reported 49 minutes ago

  @Paytmcare @vijayshekhar Paytm is a good app. I hope the developers take a note of this and fix the issue.

• 
  ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported 49 minutes ago

  @Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.

• 
  Lalit Sharma (@LalitSh76342433) reported 49 minutes ago

  It has been 6 months since I closed my Paytm fastag but wallet balance and security deposits hasn't been transferred to my bank account. Can you look this matter? It is really disappointing that there isn't any customer care number that is working @PaytmBank @Paytm @Paytmcare

• 
  nik (@rhysnik) reported 52 minutes ago

  @Paytmcare My issue is purely technical: why did your app override my saved default bank account settings? I have shared all necessary transaction details previously.

• 
  𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported 53 minutes ago

  @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

• 
  Saddam Khan (@SaddamK62419851) reported 55 minutes ago

  @PaytmBusiness @Paytm Please check my DM. I have already shared the requested details. My ₹20,200 is still on hold and I urgently need the funds. Please help resolve this as soon as possible.

• 
  Rohitha (@PolkEvent1886) reported 60 minutes ago

  @Paytm @Paytmcare Hello paytm, I booked flights for today (August 28th 7:40PM). Once the tickets are confirmed, the date of departure changed to next Friday (Sept 4th, 7:40PM). Customer care is of no help. Either allow us to modify or cancel the booking free of charge. URGENT!

• 
  Ashwini Kumar 🇮🇳 (@techguruashwin) reported 1 hour ago

  @Paytmcare Received the refund yesterday thnx for help

• 
  Apratim Raj (@apratim100000) reported 1 hour ago

  @flyspicejet @Paytmcare @Paytm please update on this booking reference: 27438149596 and PNR: XCBMVC Refund has not been settled from Paytm side. SpiceJet has initiated the refund. Please check and update the ETA when I will get my flight refund. As it is past 10 working days.

• 
  Samiullah Reshi (@samiullahreshi) reported 1 hour ago

  @Paytm @Paytmcare @Paytmcare facing a login issue in the Paytm app. Whenever I try to login, I receive the message :Access Denied Registered Mobile Number:[7006800239] Device Model:[Redmi Note 13 pro+] App Version:[10.83.12) Thank you for your support. Regards, [SAMIULLAH]

• 
  srijan singh tomer (@1989Srijan) reported 1 hour ago

  @HeroFinCorpLtd @Paytm I amnot getting my loan amount still showing proceeding every thing is ok no customer care no response.

• 
  Prashant Bhandari (@pbhanda) reported 1 hour ago

  @shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days

• 
  Mounik Narasimha (@mouniknarasimha) reported 1 hour ago

  @Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.