Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/02/2026 17:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Anandpk24 Anand (@Anandpk24) reported

    @Paytmcare @Paytm I had a swiggy order on 23rd oct and the assured cash back has still not received. When I contacted swiggy, advised me to contact paytm. I can't connect cc support and would you able to verify once. Note-the transaction was done thru paytm wallet.

  • 5hashankkukreti Shashank Kukreti (@5hashankkukreti) reported

    @Paytmcare @Paytm should ote that @Paytmcare responds without regarding the information shared with them. I have shared screen shot clearly showing that recharge attempts were made at around 7 50 pm While transactions happened at 11 45 pm. When I was not on the Paytm App. Clearly a problem.

  • Attitud3Kid Vishal Agrawal (@Attitud3Kid) reported

    I was promised that the commission rates wont change till my plan ends but yet it has changed. and now your customer service doesn't has a clue. worst service from @Paytm. I wouldn't recommend anyone to use your machines. liars!

  • Mayank96293245 Mayank (@Mayank96293245) reported

    @Paytmcare hiii whatever offer redeemed is not working stop offfering fake offers please.

  • khanjuned2009 JUNED AHMAD (@khanjuned2009) reported

    @Paytmcare Thank you. Unfortunately it did not solve my problem neither a satisfactory explanation of the problem.

  • ektadua3 ekta dua (@ektadua3) reported

    @paytmbankcare If I have the details of the merchant, why I asked from @Paytm ... He is fraud thats y he has fake website

  • Banti30349510 Banti (@Banti30349510) reported

    I want to close my postpaid account and i already raised concern on 24×7 but again and again my issue did not resolved i already clear my all amount and paytm did not receive my call also did not solved my issue in 24×7 @Paytmcare @Paytm

  • mushafirrrr #maskup😷 (@mushafirrrr) reported

    Okay! Past couple of weeks, using @GooglePay was like hectic AF. Payment failed and amount deducted side-by-side. I mean if you are in a hurry, using Google pay can kill you. And if you are facing the same issue, just try @Paytm , the best #UPI service provider, i mean the best.

  • raziabb89988677 Razi Abbas (@raziabb89988677) reported

    @Paytm wrost service from paytm help section I have complaint many time in there help section they reply my that my problem resolve within 2 days but today 6 days gone no any solution or rply given from paytm end

  • ashutoshnoble ASHUTOSH NOBLE (@ashutoshnoble) reported

    @Paytmcare You guys are very irresponsible regard your services . still my issue not resolved

  • akshatk542595 akshat kashyap (@akshatk542595) reported

    @Paytmcare I have decided never to fall for paytms offers again ..I am a new customer of Paytm .On 29th of October I ordered pizza from Dominos worth Rs 474 in the hope that I'll get Rs 500 cashback a/c to offer but I was wrong in trusting Paytm,I didn't receive any cashback

  • PachouriUmang umang pachouri (@PachouriUmang) reported

    @Paytmcare please delete my account permanently very worst service

  • DayamoyChoudhu1 Dayamoy Choudhury (@DayamoyChoudhu1) reported

    @Paytm Mera wallet to bank trunsfer se 25000 rs pending ho geya please help me #paytm

  • mili_sehgal Mili Sehgal (@mili_sehgal) reported

    @Paytm you are literally testing my patience here. I recently made a purchase on @UTDBofficial to book tickets from Delhi 2 Dehradun. The mode of payment was thru Paytm as no other option was available. After approving the payment on paytm, it got failed on merchant site & (1/3)

  • pranavsangwan__ Pranav Sangwan (@pranavsangwan__) reported

    @Paytm @Paytmcare Transaction failed but money got deducted and still haven't received the refund. I am jn very need of money and I can't face these problems right now. Help. Please.

  • rodneyfrank0 Rodney Frank (@rodneyfrank0) reported

    @NoddySi79425133 @Paytmcare @Paytm I feel your pain I also had similar issues and Danny_cyber00 on Instagram helped me out contact him ASAP

  • khare_anupriya Anupriya Khare (@khare_anupriya) reported

    @PaytmCybercell @Paytmcare @Paytm I need your help regarding a fraud transaction initiated by someone on Paytm app...I did initiate the complain but it was closed with no actions

  • Dream11ipl_ Sumit (@Dream11ipl_) reported

    @abhibavishi @Andeep_Tiwari @Paytm Warning!!! I lost ₹1507363/- in paytm due to my paytm block without any reason. Don't keep money in paytm bank also 1rs because you may be blocked without any notification. 😡😡😡

  • TrustedhostingI TrustedHosting.in (@TrustedhostingI) reported

    @paytmbankcare @Paytmcare @Paytm No proper support we are asked to change business name but still no responce

  • Mukesh452196496 MUKESH KUMAR (@Mukesh452196496) reported

    @Paytmcare please help me with this issue

  • vikashvillan vikash kumar (@vikashvillan) reported

    @Paytmcare I ordered track pants from Paytm Mall. When it delivered, I see there is no tag and when I applied for a return delivery, the partner refused to collect. Why? I also raise a query at 24*7 Help & support 4days ago but no action has been taken My ticket id is 22050824882

  • mili_sehgal Mili Sehgal (@mili_sehgal) reported

    Since then @Paytm has not been supportive. I call them 10 times a day and they direct me to their 24x7 chat support every time where we talk to a bot & it's useless. Out of 100 calls I have placed 1 call was finally answered by a human in customer care & I was assured that (2/3)

  • Mukesh452196496 MUKESH KUMAR (@Mukesh452196496) reported

    @Paytmcare money deducted from my account and not cradit recvier account already 24 hours complete no body help me please help me please give reply me I share all information by dm message

  • smansuri37 Sameer Mansuri (@smansuri37) reported

    @Paytmcare @Citibank Hi team ,this is sameer Mansuri here . I want to increase my credit card limit I have other bank credit card too and other bank provided good credit limit except city Paytm cr.card please help on this .m.7600596843.

  • Google_742 Indian (@Google_742) reported

    Bad service,@Paytm #patym

  • Mukesh452196496 MUKESH KUMAR (@Mukesh452196496) reported

    @Paytmcare please help me social media team I am very sad 😢😢😢😭😭😭😭 please read dm message and reply and explain issue

  • Mukesh452196496 MUKESH KUMAR (@Mukesh452196496) reported

    @Paytmcare please understand my concern and resolve this problem as soon as possible because I am very sad your customers support and services please 🥺🥺🥺🥺🥺🥺🥺🥺🥺😭😭😭😭😭😭

  • panthers_ap Amit Panthers ap (@panthers_ap) reported

    @Paytm very very poor customer service and also his UPI service . My payment shows success but marchent id not showing my transaction. Bad support.

  • anandreams @π@πd (@anandreams) reported

    @Paytmcare @Paytmcare Trying to get in touch with customer care since many days but I'm not able to. Also, 24*7 support seems to be ridiculous, showing same thing again and again. My payment got debited twice from Paytm wallet, but the merchant has received only once. This happened on 8 Oct

  • Dream11ipl_ Sumit (@Dream11ipl_) reported

    @Paytm Warning!!! I lost ₹1507363/- in paytm due to my paytm block without any reason. Don't keep money in paytm bank also 1rs because you may be blocked without any notification. 😡😡😡