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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 56% Mobile App (56%)
  • 19% Website (19%)
  • 19% Login (19%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.

CityProblem TypeReport Time
Kolkata Mobile App 2 days ago
Kolkata Login 4 days ago
Varanasi Login 6 days ago
Dehra Dūn Login 6 days ago
Delhi Mobile App 8 days ago
Kolkata Mobile App 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • dannymayurr
    Danny Mayur (@dannymayurr) reported

    @Paytm @Paytmcare I've been trying to open a Paytm Business account for the last 5–6 days. I've raised multiple support tickets, but I haven't received any callback or resolution. I'm still unable to complete my registration. Please look into this issue and help me resolve it.

  • EG0KILL3R
    SISU (@EG0KILL3R) reported

    @Paytmcare Said to help me asap and not evening replying?

  • siarun
    அருண் குமார் (@siarun) reported

    @Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this

  • _Lakhan_soni
    Lakhan soni 🇮🇳 (@_Lakhan_soni) reported

    Dear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.

  • iamshagun_gupta
    Shagun Gupta (@iamshagun_gupta) reported

    @Paytmcare 7 day passed no resolution, totally useless app and customer support.

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam

  • 13Trishant
    Trishant_13 (@13Trishant) reported

    I am Facing financial harassment by @Paytmcare @PaytmBusiness . Unauthorized Soundbox activated on MID uTAcde80738085895055 without consent. ₹155 deducted for a non-existent device. Support ignoring Case 200012302389. Resolve immediately before I escalate to @RBI Ombudsman.

  • dev_vinay
    vinay dev (@dev_vinay) reported

    Hi team, my brother is a vendor using your UPI machine. The same is not working now. Trying your helpline which is hopeless. Please support @Paytm

  • Prosenj26121111
    Prosenjit (@Prosenj26121111) reported

    @Paytmcare Stop this nonsense & give me remaining data balance as per your recharge plan, check ticket Id & your support chats so you clearly understand what fake recharge plans you showing to your customers, let everyone see that you misusing your customers trust.

  • Tejaravir
    Tejas (@Tejaravir) reported

    @Paytmcare For the second booking ID 27263012824 (PNR: Y662GY), I have also re-attached the official IndiGo Tax Invoice confirming the statutory airport tax refund of ₹1,221.00. Please link both of these tracking amounts to my active support Ticket #200012164355. Thank you!

  • yadavmantesh01
    i mantesh yadav 🇮🇳 (@yadavmantesh01) reported

    @Paytmcare Thank you for the update. It's been 5 days already. Kindly coordinate with Airtel Payments Bank and resolve this issue at the earliest. I request a final resolution today. @Paytm @Paytmcare

  • kanwaljeet36
    KS (@kanwaljeet36) reported

    Facing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm

  • naveendkumar
    naveendundigalla (@naveendkumar) reported

    @PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.

  • EG0KILL3R
    SISU (@EG0KILL3R) reported

    @Paytmcare Seems like the issue wont be resolved by today itself

  • Abhinav829944
    Abhinav Singh (@Abhinav829944) reported

    @Paytmcare What bullshit your AI is, useless, 3rd Class. My ticket are not confirmed, chart is prepared. Still I am not seeing any refund or Alternative Travel Plan 3x refund. What is this scam?? Help me, It’s urgent. It’s about travel.

  • hindu_Sher_h
    singh ( MODI KA PARIVAR ) (@hindu_Sher_h) reported

    @Paytm postpaid why not working

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

  • mohitsachdeva21
    Mohit Sachdeva (@mohitsachdeva21) reported

    @Paytm Poor Service I have paid 2000 for Shopper Stop Vouchers still I have not received. No Communication Kindly process my refund it has been 2 days now. I don’t need same

  • HARIOMMAAHOR
    HARIOM MAHOUR (@HARIOMMAAHOR) reported

    @Paytm a transction of amount 40000/ was recieved at my paytm account wrongly by someone and the same was returned by me at another day after confirmation, but my account is suspended since then and no support is received by me through paytm till date. Kindly unblock and resume.

  • Shashwat9099
    Shashwat Shukla (@Shashwat9099) reported

    Hey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!

  • satwik16357
    Wrangler#@69 (@satwik16357) reported

    @Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits

  • Prince97755897
    Masti Patna (@Prince97755897) reported

    @Paytmcare bad customer service

  • i_m_hemz
    Hemz (@i_m_hemz) reported

    @Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me

  • akakshya12
    akshya (@akakshya12) reported

    @Paytmcare @Paytmcare @Paytm its my last of using paytm low support 0 customer service

  • swapnilharkanth
    Swapnil Harkanth (@swapnilharkanth) reported

    @Paytmcare @Paytm You and your team are the most unprofessional service providers out there. Your representatives from Jalgaon, Maharashtra strung us along for 2 weeks to get a damn QR code approved, took at least 25-30 OTPs, harassed ******** out of our staff and now they are asking for more documents. This led to loss of business because we had to use a personal QR code to accept payments. We are now going ahead with @PhonePe and I will make it a point to strongly recommend people to NOT use your services. Rot in hell ********.

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday

  • yo_lak
    Yola (@yo_lak) reported

    PayTm is really good in the cases where the internet connection is too slow. Never fails. @Paytm

  • KuldeepSikarvar
    Kuldeep s sikarvar (@KuldeepSikarvar) reported

    @Paytmcare SBI Customer Care has confirmed twice that no refund has been received against RRN 617303079622. SBI is not providing written confirmation. Kindly recheck with your payment partner and share proof of settlement or reprocess the refund.

  • roohiitgupta
    Rohit Gupta (@roohiitgupta) reported

    @Paytmcare I have made a flight booking using Paytm travel through app I opted seat selection for the respective airlines, later airline confirms booking but not the seat selection Do help @Paytm

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytmcare What's the point.. I am still facing problem .. you are not able to resolve it ..it's been more than 20 days...@Paytm