Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions, login and mobile app.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/01/2026 23:50

March 01: Problems at Paytm

Paytm is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (58%)

    Transactions (58%)

  2. Login (25%)

    Login (25%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal, Jewar, Chennai and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • bansalkushal15 Kushal Bansal (@bansalkushal15) reported

    @Paytmcare Very bad experience from @Paytm. I did my KYC before using aadhar card but now my wallet is frozen. I contacted the paytm customer care they told me I have to visit KYC centre for verification. I visited the KYC centre which was also very difficult to find because…

  • sahnianish21 Anish Sahni 🇮🇳 (@sahnianish21) reported

    @Paytmcare I booked tickets and made payment via paytm with an offer to get ₹300 Cashback. I haven't received anything till now. I expect this to be resolved and help me with the cashback as soon as possible. But none of your team member is available over the call!!!

  • NarendraTalada Talada Narendra (@NarendraTalada) reported

    @Paytm You blocked my account i am asking for help to unblock through DM @Paytmcare but there is no response

  • YakYak12191677 PAYTM PAYMENT BANK (@YakYak12191677) reported

    @Ashu83501601 @Paytm Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7900164905. Thanks!

  • Pranjal31173213 Pranjal Thakur (@Pranjal31173213) reported

    @Paytm @Paytmcare kindly discontinued my soundbox service coz item not delivered register number 8058752380

  • YakYak12191677 PAYTM PAYMENT BANK (@YakYak12191677) reported

    @SubhankarChkra2 @Paytm Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7900164905. Thanks!

  • YakYak12191677 PAYTM PAYMENT BANK (@YakYak12191677) reported

    @nikhil76330 @Paytm @TheOfficialSBI Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7900164905. Thanks!

  • devdutt9193 Devdutt Dwivedi (@devdutt9193) reported

    @Paytmcare Issue has already been flagged. There is nothing to be done DM. Plus its not an issue but an open trick played by PayTm to make people pay through Paytm postpaid instead of UPI. Paytm doesnt even ask whether the customer wants to pay through paytm postpaid.

  • YakYak12191677 PAYTM PAYMENT BANK (@YakYak12191677) reported

    @rajankumar_28 @Paytm @Paytmcare Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7900164905. Thanks!

  • YakYak12191677 PAYTM PAYMENT BANK (@YakYak12191677) reported

    @Prince_mj07 @Paytm @mahabank Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7900164905. Thanks!

  • PawsitiveSharma Shubham Sharma (@PawsitiveSharma) reported

    @Paytmcare @Paytmcare @Paytm you are so pathetic seriously. Urged my friends to not make even a single payment using your platform. Cheap cust service just like your thug app

  • pawan7843 Just_to_hangout (@pawan7843) reported

    This is pathetic service one can use when any issue arise. Not a single number to connect at customer care @Paytmcare @Paytm @PaytmBank Its been a week still no reply

  • YakYak12191677 PAYTM PAYMENT BANK (@YakYak12191677) reported

    @Pawan160 @Paytmcare Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7900164905. Thanks!

  • VimalKumar91 vimal (@VimalKumar91) reported

    @Paytmcare i have a problem related paytm postpaid, mobile no.8006007039

  • KartavyaAgarwa8 Kartavya Agarwal (@KartavyaAgarwa8) reported

    @Paytmcare I have paid my rent through Paytm postpaid and the receiver has not received it yet. By raising a ticket the agent didn't contact me and closed the ticket. Help me out

  • sahnianish21 Anish Sahni 🇮🇳 (@sahnianish21) reported

    @Paytmcare what pathetic services... I can't even get connected to a single representative of yours on the call to speak. Is this the level of support you are offering to your customers. I shall be taking this to the highest authority. I've been calling your support helpline.

  • dilmehindutv सनातनी हिंदुस्तानी 🇮🇳 (@dilmehindutv) reported

    @Paytm @vijayshekhar paytm customer service is very poor. No one is going to tell how the EMI of the loan will be paid.

  • avirat018 ABHISHEK (@avirat018) reported

    @Paytmcare On 3 of December i make a payment First,you told it was failed but know you are saying it was successful go and resolve your issue own. Upi ref. 233783662609 Order id. 202212031121050063 2 days before your senior executive promises that it will credited back.

  • RajeshGujju rAjEsH gujju (@RajeshGujju) reported

    @Paytm Even Contacting To Customer Care many Times No respond from them about my Refund issue .. Pls Respond Now

  • Dipti_S Dipti Shah (@Dipti_S) reported

    Having the worst experience with @Paytm @Paytmcare Your team has been keeping verification pending for 2 documents (out of 6) for over 2 months now for no reason. Thereby withholding a large settlement amount. We have a Paytm business ac! Response is slow, almost dead.

  • YakYak12191677 PAYTM PAYMENT BANK (@YakYak12191677) reported

    @AllenSolly39 @Paytm Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7900164905. Thanks!

  • __livealittle__ _.livealittle._ (@__livealittle__) reported

    Been trying to get in touch with @Paytm but it seems impossible now! #paytm help me out

  • YakYak12191677 PAYTM PAYMENT BANK (@YakYak12191677) reported

    @Ashu83501601 @Paytm Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7900164905. Thanks!

  • chaitanyasagarn chaitanyasagarn (@chaitanyasagarn) reported

    @Paytmcare @Paytmcare you guys are yet to resolve my issue. I just wanted to deactivate my paytm postpaid and you are unable to process it from past 3 months. I am gonna stay away from all the services you guys offer. @vijayshekhar

  • devraghav78 Devendra Singh Raghav (@devraghav78) reported

    @Paytmcare Dear sir please call me i want to pay my postpaid bill. but some issues. Call me : 9971745164

  • YakYak12191677 PAYTM PAYMENT BANK (@YakYak12191677) reported

    @singla_himanshu @Paytm Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7900164905. Thanks!

  • mehakkhandelwal mehak khandelwal (@mehakkhandelwal) reported

    @Paytm @Paytmcare i cannot add money to my account. It shows WALLET CREDIT FREEZE. when I try to update my KYC . It does not offer me to do it online.When i try to do it offline, every store says that they do not have the facility to update Paytm KYC. Please help ASAP

  • devdutt9193 Devdutt Dwivedi (@devdutt9193) reported

    @Paytmcare The issue has already been raised. Plus its not an issue but a trick or a deliberate manipulation by paytm. You are promoting paytm postpaid by keeping it above UPI bank payment and showing it as preferred autochoice.

  • Dipti_S Dipti Shah (@Dipti_S) reported

    Having the worst experience with @Paytm @Paytmcare Ty our team has been keeping verification pending for 2 documents out of 6 for over 2 months now for no reason. Thereby withholding a large settlement amount. We have a Paytm business ac! Response is slow, almost dead.

  • YakYak12191677 PAYTM PAYMENT BANK (@YakYak12191677) reported

    @AkashHK2004 @Paytm Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7900164905. Thanks!