Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 6 days ago |
|
Kolkata
|
Login | 8 days ago |
|
Varanasi
|
Login | 10 days ago |
|
Dehra Dūn
|
Login | 10 days ago |
|
Delhi
|
Mobile App | 12 days ago |
|
Kolkata
|
Mobile App | 19 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ankit Kejriwal (@_AnkitKejriwal) reportedHad switched from @Paytm to @CRED_club upi about a year ago and it’d been great till I discovered today that you can’t export UPI transactions on Cred. The customer support confirmed this isn’t possible even as a special request. Sad. Have to switch again.
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yugalll (@mib0098) reportedpathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.
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Prosenjit (@Prosenj26121111) reported@Paytmcare This is your support reply regarding recharge plan, check the attach image of your support chats mentioning your faults.
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Hitul Gala (@HitulGala) reportedHi @Paytmcare, I’m unable to login to Paytm Payments Bank app for the last 2weeks, despite few attempts. I need to close my FD & withdraw my funds, but I've no way to access my acc. This has become extremely frustrating. Pls assist me here. #Paytm #CustomerSupport
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Mohd Naseem (@naseemjaved_313) reportedHey @Paytm @Paytmcare, I am facing an issue while logging into my app. Even after entering the correct OTP, the app shows a "wrong OTP" or submission error. Please fix this login glitch at the earliest.
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare U do whatever you want I don’t have any issues please refund the Amount. Vijay Shekhar is not paying me Interest for same. Kindly refund my amount Else today is last warning I will raise case in court for same.
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bhawna (@bhawna2212) reported@Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.
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jignesh lakhara (@Jigneshlakhara) reported@Paytmcare Error is not solved yet.
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Nidhi Gandhi (@nidhimg) reportedJust tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare
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MIDHA BHUPINDER 🕉 (@bhupimidha) reported@Paytmcare @OfficialSBICare kindly help
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akshya (@akakshya12) reported@Paytmcare @Paytmcare @Paytm its my last of using paytm low support 0 customer service
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SISU (@EG0KILL3R) reported@Paytmcare Seems like the issue wont be resolved by today itself
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Aakash Goyal (@AakashG0yal) reported@Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.
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bhawna (@bhawna2212) reported@Paytm @Paytmcare it's been one month now,my paytm is still not working and your team is unable to resolve my issue.. Disgusting service I must say.
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GK Aujla (@theviper5911) reported@Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care
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Tejas (@Tejaravir) reported@Paytmcare For the second booking ID 27263012824 (PNR: Y662GY), I have also re-attached the official IndiGo Tax Invoice confirming the statutory airport tax refund of ₹1,221.00. Please link both of these tracking amounts to my active support Ticket #200012164355. Thank you!
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Hemz (@i_m_hemz) reported@Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me
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ashleysha yesugade (@ashleysha) reported@Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @Paytmcare @vijayshekhar Hello Team, How many days required to resolve my issue? Kindly provide an update. I have been following up for a long time.
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Karthik Malyala (@malyalakarthik9) reportedHello, @Paytmcare @PaytmTravelCareI am following up as I have not received any response yet. My issue is still not resolved. I have already shared video recordings and screenshots proving that I attempted to redeem the voucher on 27 June for the same route and the same passenger.
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IndusInd Bank (@MyIndusIndBank) reported@mansoorrocks786 @Paytm Dear customer we apologize for the inconvenience caused. We Would request you to kindly coordinat with PAYtm team for any concern regarding PAYtm FD account.
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sudhir (@78sudhir) reported@PaytmBusiness @Paytmcare @Paytm kot bhi paytm business app or Paytm soundbox use me nhi le,ye payment settlement time se nhi karte or customer service centre per baat karne par bhi koi solution nhi nikalte,total collection money ko hold pe dal dete h
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Ayush Agrawal (@sumitagrawal729) reportedHi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help
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Shah Alam (@realshahalam) reported@Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.
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Prashant Bhadoria (@Prashant_S_Gwl) reported@Paytmcare I still cant login paytm showing security alert
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அருண் குமார் (@siarun) reported@Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this
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Anand (@Jha_AnandA) reported@Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue
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Abhishek Kumar 🇮🇳 (@Abhi_2866) reportedHi @Paytm @Paytmcare Please look into this matter on priority I need help on this
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Better Kalyan Shilphata (@aslamshaikh12) reported@Paytmcare I not received sound box till now money paid already. Not able to connect to customer care nor able to speak with customer care or raise a ticket through app. Very poorest service. 0 rating. Order id: 27210767515 Ordered through merchant app.