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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (50%)
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Transfer (33%)
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Mobile App (17%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.
| City | Problem Type | Report Time |
|---|---|---|
 Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App | |
| Shillong |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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nidhi
(@jungle_sparrow) reported
@Paytm @Paytmcare can't operate my paytm wallet. Can you help?
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Ajay Sharma
(@AjaySha00099589) reported
@Paytm @Paytmcare @PaytmBank I'm trying to transfer amount from my wallet to other's but facing a issue in customer information is missing weather I already submitted it shows that it's being submitted and it will take 24-48 hour's. And it's already happened more than 3 days.
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sundar
(@i_amsriram23) reported
Despite raising the issue along with all relevant documents, #Paytm assured me that if issue not resolved will be taken action as per customer requirements. @Paytmcare kindly arrange a call back, disappointed what you say what you do.
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swapnil_info
(@swapnil_hyd) reported
@Paytmcare @Paytm I have been receiving messages from one of Paytm users. It's stating the balance of paytm account. I am bothered about balance but I don't trust the text is drafted. I don't want it be scammed. Could you pls help authenticating it.
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KavitaM 🇮🇳
(@Kavita_M57) reported
@Paytmcare Your Customer service on your App needs to be more customer friendly. My Wallet was locked but under Wallet this is not an option. Can you not have an 'Others' option? Also why go through 5 steps to be able to speak with someone. This option should be there at stage 1
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Pranjal
(@pranjalmajumdar) reported
@Paytm @Paytmcare dear #Paytm I think all ur customer service executive r so busy with ur newly listed IPO that ,they have no time to provide solutions to customer for past 1week. My a/c glitches continues even after submitting all required doc's. Pathetic service #paytmmatkaro
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Rishabh Khandelwal
(@krishabh85) reported
Hi @Paytm @Paytmcare , I am keen to watch Ind vs Nz match going to be held on 17th Nov in Jaipur and as per the news,tickets will be available on Paytm from today, but can't find anything yet on app. Your chat support doesn't handle such queries so using twitter. PLZ HELP #Paytm
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nirav vaidya
(@herry_vaid) reported
@Paytm very bad experience no reply of mail and not a proper resolution for queries even that problem resolution not clear from your side
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SANJEEV KUMAR
(@JEEV1974) reported
@Paytmcare I want to change my settlement account linked to my business account kindly help
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Suraj Rakhwani
(@RakhwaniSuraj) reported
@Paytmcare Worst service I've seen in paytm when I call to customer care several times for my UPI paytm debit 2 time and I paid one time only but everytime operator told me we are unable to receive calls because of some ******* volume test even operator spend 6 minutes every time
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himanshu bhatra
(@himanshubhatra5) reported
@Paytm dear sir as I pay for rent but still not credit to owner account this is the way Paytm treat there customer
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Amrit Gupta
(@Amritgupta24) reported
Dear @Paytm team i am not able to send money or pay from my paytm wallet. Whenever i reach your customer care they say i have reached my monthly limit and transfer my call to KYC team which never gets connected. I have tried this 8th time but not able to reach you guys Pls help
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Roushan
(@Roushan24x) reported
@paytmbankcare @Paytm You ************* are prime example of pathetic customer service and you are filled with *********.
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Sayantan Munshi
(@munshi_sayantan) reported
@paytmbankcare Why there is a problem of crediting ₹10000 and above? My money got lost due this problem for several times. Why the same issue is arising again and again? Is this the user friendliness expected from @Paytm
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Piyush Agarwal
(@hsuyip9163) reported
@vivek_johari @Paytm Hey my paytm bank and wallet is also freezed since 9days from 2nov what u did to unfreeze it please tell me as they are saying ur account has been unfreezed please help me too I beg u🙏
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jermiah jerome
(@jermiah_jerome) reported
@vijayshekhar @vijayshekhar sir due to lagging issue in paytm money I lost around 5 and half lakhs in past 3 days..am in huge debt now because of this …Am not blaming you ..It’s my mistake..I took multiple trades in paytm due to fear when it lags..@Paytm
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mona
(@drmonalip) reported
Dear @Paytmcare do you feel transparency and customer care is important in your business or you don't care. Returned machine 2 months back ,you didn't refund as per commitment. Plus busy charging monthly rental. Funny. @paytmfraud @Paytm
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Arshin
(@Arshins4) reported
@Paytm As per your app, Cibil Score can be fetched every month. But I'm not able to fetch my score in October or November. It's still stuck in September report. Your Customer Care Chat is just a dummy. Kindly share me the solution
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Sandeep Dhiman
(@dhiman14377) reported
@Paytmcare it is totally disappoint i have made some transaction from paytm wallet but i person was fraud and i want to apply charge back from paytm but they are do not help
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Pradeepbogaa
(@pradeepboga2) reported
Hey @Paytm I have an issue while updating my new number and I want to transfer my KYC to that new number .kindly response to me .
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Shrey Atre
(@paradox_shrey24) reported
@Paytm what is with this **** behaviour? I have been using Paytm for years and now suddenly I can't pay from my wallet. Says 'I am not allowed to' what is this? Neither toll nor regular payments. I have money in my wallet. Resolve this query or I will go to Consumer Court.
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Sri Ramm
(@itsmesriramm) reported
@Paytm It was a beautiful app earlier. Now, most of the transactions getting stucked which we are using through UPI or credit card. Taking two days to solve the issue and refund the amount is disgusting. What in case if we are transacting in case of emergency. Disappointed.😒
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Vansh
(@Vansh_xdd) reported
@Paytm when would you solve my issue been more than 2 months you guys are stealing our hard earned money
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RATAN BAHADUR MANGAR
(@ratan_mangar) reported
@Paytm I have submitted my KYC documents as per guided by coustmer care and promise to unfreeze account withing 2 working days but it's more 4 working still I'm unable to use my paytm wallet
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Shashank Singh 🇮🇳🏹🚜
(@Shanky49469455) reported
@Paytm Can you please help regarding Ind Vs Nz Match booking,as I can't find any link on the app.Thanks.
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ℜaj 🇮🇳
(@i_raj_) reported
@Paytm Need Help. Please contact ASAP.
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Smriti Suri
(@SmritiSuri2) reported
@Paytmcare I have not received a refund. Also I have got no satisfactory reply from your 24/7 service. I tweeted once before but got no reply. What kind of a behavior is this?
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Karan Thakker
(@ItsKaranT) reported
@Paytmcare I made a UPI transaction to wrong account via Paytm platform to a ID which was registered to an HDFC account and want to raise wrong credit chargeback. Please help.
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Knowledge & Ideas
(@TheBigBull_) reported
@Kiran24Rajput @Paytm has worst customer care experience I have stop using #Paytm
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snehal lunia
(@buntilunia) reported
@Paytm why do you need to block 150/- ra for fast tag? Court have clearly ordered everyone to not to do it