Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 7 days ago |
|
Chhindwāra
|
Mobile App | 14 days ago |
|
Jaipur
|
Mobile App | 17 days ago |
|
New Delhi
|
Mobile App | 22 days ago |
|
Yamunānagar
|
Website | 24 days ago |
|
Mumbai
|
Website | 30 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytm @Paytmcare @PaytmMoneyCareIt has been days since the Bharathi Travels bus accident issue, yet I have received no proper resolution, refund, or accountability from either Paytm or Bharathi Travels.
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C R Sankar (@sankar_cr) reported@Paytmcare 8870070043 is the contact, is this issue getting fixed ?
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Karan Singh (@karanKabiraazad) reported@Paytm Payment business team is the worst. There is no proper support system, unnecessary charges are applied, and the service is completely disappointing. It feels like a fraud company with zero customer care and no accountability. Very bad experience.
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare It feels like there is no dedicated team available to properly listen to customer issues and resolve them. I request you to please review my case seriously and provide a proper resolution as soon as possible.
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Ashish Gupta (@_Gupta_Ashish) reportedIt's almost next to impossible to reach at customer support of @Paytm, it's understandable if the Chatbot is next level which is not good in this case. I am waiting since Tuesday to transfer UPI Lite from Android to iPhone. I was not able to disable on Android device as I shifted to eSIM. Chatbot just send message to understand the problem however not able to solve in 4 days. @vijayshekhar
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RachitV (@rachitvarma4) reported@Paytmcare My issue is still not fixed and I am also not getting any replies, kindly see to it or I will be compelled to take serious action.
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Shadab Niazi (@ShadabNiazi7) reported@Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.
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Shaurya Pathania (@ShauryaPathani4) reported@Paytm @Paytmcare It has been a week since my account has been blocked without any cause, and you suggested that it will be changed within 3-5 days yet my issue isn't resolved. You don't consider responding, you've been absolutely shameful with no sense of accountability at all.
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मंगेश (@mangesh100100) reportedHey @Paytmcare @Paytm, I need to delete/close my Paytm Business Account. The business was closed a long time ago, but I’m unable to permanently delete the account through the app. Please help me get this resolved ASAP. #Paytm #CustomerSupport #BusinessAccount
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Vinayak Naik (@vinayaksn) reported@Paytmcare Your Android app crashes saying there is malicious app on the phone. I don't have any malicious app on my phone. I cannot submit a ticket since the app is crashing. Please tell your developers to fix the issue.
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vivek verma (@vivi7275) reportedVery disappointed with @PaytmBusiness Business. A payment collected on 19 May 2026 was supposed to be settled on 20 May, but the amount is still not credited to my bank account. Support is giving no proper resolution. Stopping Paytm payments until this is resolved. @Paytmcare
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Keval Mangukia (@kevalmangukia) reported@Paytm @Paytmcare @vijayshekhar Your Paytm Merchant Account Services Customer Care Is Very Bed , Please Improve Your Service 🙏
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Sheik Sabi (@Sheiksabiofical) reported@Paytm Respected Sir/Madam, I am unable to view my CIBIL score in your Paytm app. I have been trying continuously for the past one month, but it is still not showing. Even after refreshing the CIBIL score section multiple times, the issue remains unresolved.
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atyantyadav (@atyantyadav2109) reportedMy Paytm account has been blocked for a week and there's still no resolution. All my work depends on Paytm — @PaytmCare please help.
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Sk Ranjiith (@RainaRa49346818) reported@Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm
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Rupesh Prabhu (@prabhuRupe) reported@Paytmcare I've raised a ticket for a flight which was cancelled on April 29 by the airline and you guys are still issuing a refund even after 1 month and worst part there is no way to connect human customer care on your app. How irresponsible this is ? @Paytm
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𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reportedWorst Service provider company @Paytm and @JioCare
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Astronomylovers (@Vikashkumar2009) reported@Paytm My paytm account is blocked without any reason. I am unable to login Please look into matter.
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praff (@praffqrbj) reported@Paytmcare I switched my phones, and since then my UPI Lite is not working, I already raised a complained ticket in the help and support section , but no help. My money is stuck there and I cannot use it Ticket - 200011627484
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Saurav Sagar (@mello_drama020) reported@Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar My Paytm account has been blocked for a week. I was told it would be reviewed and unlocked within 3-5 working days, but I still getting an Access Denied error. The support ticket was also closed without resolving the issue. Please help.
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pragnyasnigdha (@pragnyasnigdha) reported@Paytmcare Hy PRAGNYA SNIGDHA PATTANAIK my Paytm app shows me that your account is under review My mobile number is 7873545454 I don't share screenshot because I have only one phone Plz resolve my problem.
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C R Sankar (@sankar_cr) reported@Paytmcare Hi Prashanth The app is getting closed every time, IOS updated, App updated still same problem
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Gaurav singh negi (@NegiGauravk) reportedEven after multiple requests, @Paytm @PaytmBank is not letting me liquidate my Fixed Deposits. Customer care only sends generic automated replies. I have officially filed a complaint with the @RBI Ombudsman. Expecting immediate resolution for my stuck funds. #RBI #paytm
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Foger Rederer (@RubberBullet2) reported@Paytmcare Help me too. I'm struggling here like many others with no access to my account.
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Pawan Singh Bhandari (@lmPSBhandari) reported@Paytmcare @anutechie3 same with me , Your health support is not supporting
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RD (@Deb7rudra) reported@Paytmcare You piece of **** why is it under review? Even after completing all the KYC, without any reason or notice you put it under review. I'll be reporting this RBI ombudsman coz my financial details are linked with the account
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GAUTAM KRISHNA (@GAUTAMKRISHNA2) reported@Paytm unnecessary deactivate my account it is not a good behaviour with the customer please reactivate my merchant account
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Prince (@Prince1225733) reportedBooked a bus through @Paytm but the operator cancelled the bus. I received only the ticket fare refund while ₹50 convenience fee was deducted despite no service being provided. Please clarify how this is fair. @Paytmcare