Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (53%)
• Website (20%)
• Login (20%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Varanasi, Dehra Dūn, Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, and Chhindwāra.

City	Problem Type	Report Time
Varanasi	Login	2 days ago
Dehra Dūn	Login	2 days ago
Delhi	Mobile App	4 days ago
Kolkata	Mobile App	11 days ago
New Delhi	Mobile App	20 days ago
Haridwar	Transfer	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Better Kalyan Shilphata (@aslamshaikh12) reported 8 minutes ago

  @Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.

• 
  Karthik Malyala (@malyalakarthik9) reported 11 minutes ago

  There is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare

• 
  hamza vj (@HamzaVajihi) reported 16 minutes ago

  I have complaint for soundbox since 5 days but no one responded. Is this your service...?? @Paytm @PaytmBusiness Your request for ticket number 500010050375 has been received. We will review the details and update you within 1-2 days. Regards, Merchant Helpdesk Paytm Payments

• 
  Danny Mayur (@dannymayurr) reported 20 minutes ago

  It's been more than 2 days since I raised this issue, but I still haven't received any callback or resolution.I've been trying to open my Paytm Business account for the last 5–6 days and have raised multiple support tickets but no response. @PaytmBusiness @Paytmcare

• 
  Anshu (@Anshu12205628) reported 21 minutes ago

  @PaytmBusiness @Paytm Not handle this minor issue then I shift on @phonepe other not solve today more details share on DM

• 
  KS (@kanwaljeet36) reported 22 minutes ago

  Facing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm

• 
  sachin (@sachin_pandey_3) reported 24 minutes ago

  @Paytmcare 5 days. No resolution. No update. Not even a reply to my follow-up. Your earlier response was clearly just a social media formality. This shows exactly how much you value your customers. Stop ignoring the issue and provide a proper resolution.@Paytmcare @Paytm

• 
  Mohit Gupta (@MohitGupta90_) reported 24 minutes ago

  @Paytmcare @Paytm all services down in NCR for last 5 hours. What’s happening?

• 
  bhawna (@bhawna2212) reported 24 minutes ago

  @Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.

• 
  Shoryabh Srivastava (@ShoryabhS) reported 26 minutes ago

  I got so many calls for the refund generated for Order ID 27253745051 from Phone number +91 70517 89706 stating my Car insurance payment has been declined and I have to pay again. But never got the refund of the cancelled service. @Paytm please look into the matter.

• 
  SISU (@EG0KILL3R) reported 27 minutes ago

  @Paytmcare Said to help me asap and not evening replying?

• 
  Wrangler#@69 (@satwik16357) reported 29 minutes ago

  @Paytmcare you are the WORST. No ******* proper response, pieces of ****, *******, *************, ********, madarchod, rand app, chut ka app, gandu bhosdiwala

• 
  ZAID LALA KHAN (@zkhan7952) reported 34 minutes ago

  Paytm is a massive fraud. They took the money from my business transactions and have caused severe financial distress for months. No support, no real reason—just empty delays. This needs to be addressed legally.” @Paytmcare @PaytmBusiness @RBI

• 
  Yogendra Shukla (@Yogendr_Shukla) reported 35 minutes ago

  Why should customers bear financial losses caused by @Paytmcare failure to provide timely support? I expect Paytm to take full responsibility for any additional fees incurred due to this delay.

• 
  Amirul Islam (@Aryaanllb) reported 38 minutes ago

  Unfair total freeze on my @Paytm acnt for mnts over a minor Layer 2 dispute. Paytm's automated support desk is stuck in a loop demanding an NOC, ignoring the fact that my undisputed funds are completely separate. Urgently need human review for Case Ref: 200012126707! @PaytmCare

• 
  YadavVijay (@Yadayvijay1) reported 40 minutes ago

  @Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26

• 
  Dev Kumar (@devkumar89500) reported 41 minutes ago

  accidentally deleted my old KYC account on my registered number, and now a fresh new account has been created automatically. Your support emails are not working and calls are not connecting. Please help me restore my old account. Urgent!⁠ @Paytm @Paytmcare

• 
  MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported 44 minutes ago

  Truly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness

• 
  Karthik Malyala (@malyalakarthik9) reported 45 minutes ago

  I paid for a service that failed when it mattered. I request Paytm to provide a fair resolution and compensate me, as I had to bear the full cost of alternate travel due to the delay in resolving the issue.@Paytmcare @PaytmTravelCare #paytmissue

• 
  Ravi Gupta (@Ravipharma87) reported 46 minutes ago

  @airindia @Paytmcare I have booked the ticket from your site..but flight not showing now.who is responsible for this fraud

• 
  Vikas Yadav (@VikasYadavA2Y) reported 51 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

• 
  Karan Kothari (@karanrkothari) reported 51 minutes ago

  @Paytmcare absolutely poor service and support from your executives Mr Suryaband from Payment Team and hence need to file a grievance report. Kindly help

• 
  Ravi Gupta (@Ravipharma87) reported 54 minutes ago

  @airindia @Paytmcare @RamMNK dear team i have booked the ticket as per Pnr number 7XJ6VF but not flight is cancelled.plz help out to me..I have urgent work

• 
  Sharad.N (@Sharad_N_D) reported 57 minutes ago

  @PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..

• 
  Reddy (@iam_Rah12627) reported 58 minutes ago

  @Paytmcare I have already dm you the chat with the airline but you guys didn't even reply after checking and didn't bother to solve the issue at the earliest, pathetic support..

• 
  Shashwat Shukla (@Shashwat9099) reported 1 hour ago

  Hey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!

• 
  Chowdary NBK (@Manikan95984623) reported 1 hour ago

  @PaytmBusiness @PaytmBusiness @Paytmcare Up to now i don't get any response From our Branch side or employees side If it go like this i will proceed legally I had Voice calls, msgs and Money transaction payments proofs Soo don't let me angry soo please respond on my issue #paytmscame

• 
  bhawna (@bhawna2212) reported 1 hour ago

  How much more time is required to fix a basic customer issue? This kind of delay reflects a serious lack of customer support and accountability. I am extremely disappointed with the service and the way my complaint has been handled. Such a prolonged delay is unacceptable. @Paytm

• 
  SURESH KUMAR (@SURESHK63423824) reported 1 hour ago

  @Paytm When will Paytm Payment Bank customer deposits be processed?

• 
  Ritwick Ghosh (@RitwickGhosh3) reported 1 hour ago

  @Paytm @Paytm There is no proper reply over DM. Help me to connect in call with an agent.