Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (44%)
- Mobile App (31%)
- Login (13%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Dārjiling
|
Transactions | 2 days ago |
|
Bengaluru
|
Mobile App | 12 days ago |
|
Ahmedabad
|
Withdrawals | 21 days ago |
|
Alīgarh
|
Transactions | 25 days ago |
|
Qādiān
|
Website | 28 days ago |
|
Kolhāpur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Raghav (@aka__Batman) reported@PaytmBank @Paytm Hi , I did kyc for Paytm bank account 5-7 days back. Still not recieved update on that. Such a slow process and unreachable , I tried calling multiple times
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md rafathullah (@MDRAFATH2401) reported@Paytmcare How long will you take to fix this issue. I have even updated the app
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Haaris (حَارِث) (@HaarisShaikh_2) reported@Paytmcare @Paytm Facing continuous issues with my POS machine for the last 2 months. No proper support, and now even the agent is not receiving calls. Extremely frustrating. Hope someone takes responsibility and resolves this soon.
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Amaan Choudhary (@choudhary_1073) reported@Paytmcare still no Response from Your Side please Check it fast. How much Time you will take for 380rs Redeem code. You cannot solve it. I m waiting for 11 hours. Till only Promise made you will get update shortly. But there is no Response till know from you. I m your Customer.
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Vikrant (@vikrant_sing_h7) reported@Paytm @Paytmcare "I tried adding ₹1000 to UPI Lite today. Money debited from SBI but 'Setup Failed' in app. UPI Ref: 609906841006. In-app chat is not responding. Please help! #paytm #paytmcare #upi
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sushanth h (@sushanth_chuchu) reported@Paytmcare if you are still planning for this, can you please help me to sell gold with the price I have bought.
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Kunal (@9kunal8) reportedThere is no support available from paytm on actual issues. All they have is drop down menu where queries are not listed, IVR keeps repeating stupid queries, no email or contact to raise issues. Don’t know how will they resolve issue despite their claim of 24x7 support. @Paytm
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Avik Ghosh (@avikdustu) reported@Paytm it is very difficult to do any transaction with paytm. I paid credit card bill of 10k, which is showing in progress since yesterday morning. No customer care support. Thankfully i tried with 10k, my entire bill was more than 1lakh. Today is due date. No update on it
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𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported@Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C.
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Jay (@Jayc_965) reported@Paytmcare My UPI Lite balance is still zero after a failed transaction on March 30. Refund received for the failed transaction, but my existing balance vanished. Human support is non existent and the AI bot keeps closing my tickets. Please help! Ticket: #200011160946
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संजय उवाच: (@Kaagbhushundi) reported@Paytmcare The Brand is not responding! We tried every possible means to contact them, but of no use. Now, you instead of taking any initiative to resolve the issue, just shrugging off it to the brand, who is your associate! Don't you have any moral responsibility towards customers?
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neeraj thakur (@neeraj6005) reported@Paytmcare @Paytm This is PATHETIC service and looks like a total SCAM! How do you explain these massive discrepancies for Booking ID 26806253240? IndiGo confirmed a FULL REFUND. Your email says the refund is ₹982. Your reply here says ₹1,817 (with a wrong 'Total Paid' amount!)
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Vikash (@vikashmishraaa) reportedThis delay is affecting my business. Kindly resolve this urgently or escalate the issue. @Paytm @PaytmBusiness @Paytmcare
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❁ (@Good__old_days) reported.@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar
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parshuram goud (@parshuramgoud21) reported@Paytmcare @Paytm Dear paytm still i didn't get any updates regarding my issue is not resolved it's already 18days were completed i sent many Direct messages in Paytm app but i didn't get updates it's completely mental harassment
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Amaan Choudhary (@choudhary_1073) reported@Paytmcare I Redeem it thanks 👍. But Facing problem like error only you can purchase only in India but I m already in Mumbai Maharashtra India . I have raised my complaint on Google Play.
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Krishnakant Parmar (@kparmar_in) reported@PaytmBank @Paytmcare how to reach paytm payment bank customer care. facing API not found error while transferring from wallet. tried help & support from app, but no way providing resolution, tried cust care no. 01204456 456 but it is again pointing to help & support.
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Amit Tiwari (@AmitTiwariOm) reported@Paytm @vijayshekhar what if @Paytm could generate ₹7,740 Cr. working capital from 60% of India’s fuel pumps with Zero Interest? I have a 'Premium Partner' strategy ready for 10% user growth. Can I DM the details? 🚀 #Paytm #BusinessStrategy
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Jeemit Chakma (@JeemitChakma) reportedI did a recharge via @Paytm the transaction show's successful but it was not, so I have to recharge again. Very frustrating no proper support.
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Kashish Sikka (@KashishSikka2) reported@Paytmcare How much time will you take it’s been more than 4 days since i have raised the request for a refund. I have contacted the airline they have already transferred the refund why are you guys not giving back the amount. Such pathetic customer service & 0 accountability. PNR-LB1FFA
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parshuram goud (@parshuramgoud21) reported@Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem
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parshuram goud (@parshuramgoud21) reported@Paytmcare Dear paytm your not responding and replying to my issue it's already 16days were completed and ottplay also given confirmation not activating new subscriptions why did you delaying my issue
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phoebe (@Phoebe_1804) reported@PaytmCheckin @Paytmcare @PaytmTravelCare Wheres the update on this?? I have literally been waiting for almost 4 months now with utmost patience, and and slowly losing it a little every single day with the pathetic support that you have and your Way of letting the customers hang in empty space
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Subrat panda (@Subratp58292090) reported@Paytmcare What happened still now I am not received any call from your side. Are you cheating to customer? No one will book from Paytm, as your service is very poor. Also no support on major issues Very pathetic
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Godaba Nikhil (@GodabaNikhil) reported@PaytmTravelCare @Paytmcare My booking ID is 26409721944. Could you kindly initiate my refund? Your customer service number is not operational in Saudi Arabia, and I submitted this request a month ago. For the same flight my colleagues who booked via flipkart they received.
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Mukund (@ibmindia2011) reported@SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.
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Pratyush Agnihotri (@PratyAgni) reported@Paytmcare please arrange a call from customer care representative, I'm unable to connect
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Udit Giri (@Udit__Giri) reported@Paytm @Paytmcare Any update on my issue, what a pathetic customer support is this ?
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Kanchan Gupta (@iamkanchangupta) reported@Paytmcare @PaytmBusiness I need the statement of last 2 financial years of payments received in my paytm business account. I tried to search the statement on mail but never got any and download option available for latest month only. Pls help.
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❁ (@Good__old_days) reported.@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar