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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 39% Mobile App (39%)
  • 33% Transactions (33%)
  • 17% Website (17%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

CityProblem TypeReport Time
Chhindwāra Mobile App 5 days ago
Jaipur Mobile App 8 days ago
New Delhi Mobile App 13 days ago
Yamunānagar Website 15 days ago
Mumbai Website 22 days ago
Greater Noida Mobile App 22 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • TranshapHigsn
    Prashant Singh (@TranshapHigsn) reported

    @Paytmcare I have been blocked from accessing my paytm account, can you help me with it?

  • GaudelHari1729
    Dr.Hari Gaudel (@GaudelHari1729) reported

    @Paytmcare Issue resolved post 24 hours.

  • kothariabhishek
    Abhishek Kothari 🇮🇳 (@kothariabhishek) reported

    BLOCK DEAL ALERT: @Paytm Saif Partners to sell stake at upto 3% discount to market price Block deal for 1.3% equity worth Rs968crores.

  • KannanD85622531
    Kannan (@KannanD85622531) reported

    @Paytmcare I sent details in DM.. Please solve my problem..

  • Mustafa_ali_000
    Mustafa Ali (@Mustafa_ali_000) reported

    Booked a bus via @Paytm @PaytmCheckin, faced an issue, raised a complaint but no refund. Only getting same replies: “we’re checking with the operator. Order ID: 26981749451 Ticket: MMK143224 Case ID: 200011523780 Delays like this damage the customer trust.Anyone else facing same?

  • akdominator
    AMAN K KASHYAP (@akdominator) reported

    @paytm help me please one of my friend left her laptop bag in the auto , and paid through paytm. Can you please help with contact details so we can call or message him

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare @Paytm @vijayshekhar My mobile number has been blocked from accessing Paytm, showing an “Access Denied” message during login. I’ve already raised a support ticket for 200011654211 but haven’t received any reply yet. Please share the reason and resolve this issue ASAP.

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • gauravuhb01
    GKd (@gauravuhb01) reported

    Dear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @Paytmcare

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • imgsk99
    Gandesiri Shravan Kumar (@imgsk99) reported

    My old SIM is no longer working. I want to change the linked mobile number to my new number (if possible) or completely delete the Paytm account. Please help! @Paytmcare @Paytm #PaytmSupport

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare Dear @allianceair can you please look in to this just talked to one of your customer care executives he said refund is already initiated I even got a mail regarding this how long i have to shuffle between the agent and airlines

  • Subhadeep_Sans
    Subhadeep Dasgupta (@Subhadeep_Sans) reported

    @Paytmcare unable to log in paytm

  • kismat57936
    Kismat ali (@kismat57936) reported

    @Paytm And there is no customer number of Paytm and I am not getting any help from the help.

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare Worst customer service @Paytmcare @jagograhakjago

  • amythinme
    amyth (@amythinme) reported

    @Paytmcare have applied for a change in constitution of my business, been over 20 days no executive can fix this simple issue. Please assist. 9890590999

  • aninditadeo
    anindita deo (@aninditadeo) reported

    @Paytmcare hi, I'm unable to pay through the app, please help

  • AkashSurana3
    Akash Surana (@AkashSurana3) reported

    @Paytm @Paytmcare Facing a very disappointing issue with my flight cancellation refund. While initiating the cancellation, the refund amount shown was ₹4742, but on the final confirmation page it suddenly changed to just ₹177 without any proper explanation.

  • anshumalijha
    Anshumali Jha (@anshumalijha) reported

    @Paytm not able to reach customer care for flight. Please help

  • RohanJetlye
    Rohan jetly (@RohanJetlye) reported

    @Paytmcare Before offer page only showed FLAT ₹50 cashback with Paytm UPI above ₹100 No mention of any 60day restriction After payment, support called it a voucher, then changed the reason to not eligible. Contradictory explanations hidden conditions are unfair to users. @Paytm @Paytmcare

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare excuse me sir I’m still on hold from past 4 days why is the system so ridiculously slow airlines has sent an email clearly that refund has been released it’s you guys that should refund me still waiting for a call and the refund @Paytm @PaytmTravelCare

  • Deshpalkumar3
    Deshpal Jatav (@Deshpalkumar3) reported

    @Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare Hi Vinod, It's been 12 hours since the ticket was opened and there's still no update. Why is my registered number blocked from accessing Paytm? Please tell me the ETR. Please DM me if you need any more information but please resolve my issue quickly. @Paytm @Paytmcare #paytm

  • Prince1225733
    Prince (@Prince1225733) reported

    Booked a bus through @Paytm but the operator cancelled the bus. I received only the ticket fare refund while ₹50 convenience fee was deducted despite no service being provided. Please clarify how this is fair. @Paytmcare

  • RohanJetlye
    Rohan jetly (@RohanJetlye) reported

    No proper resolution since 2 days. First cashback became voucher, then hidden eligibility condition appeared later. Is this support or just fooling customers? Screenshots already shared. @Paytm @Paytmcare

  • ksharmaa7786
    mub@@r@k (@ksharmaa7786) reported

    @NPCI_NPCI Please help me @NPCI_NPCI and @Paytmcare to return my amount because this money is very important for me

  • phsenag
    Kautilya (@phsenag) reported

    I downloaded @Paytm app on someone's phone and denied sms access still it auto fetched the otp when all the permissions were OFF. this is very concerning, Uninstalled Immediately after that. @vijayshekhar

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare There’s no response from any one and why don’t you have any working number where I can reach out to people pathetic experience I’m still on hold from yesterday airlines @IndiGo6E @allianceair have initiated full refund but you guys are still charging me cancellation fee

  • AbhishekDe93154
    Abhishek Dey (@AbhishekDe93154) reported

    @Paytmcare @Paytmcare @Paytm please resolve my problem, I am facing much issues. Please try to understand the problem.

  • 68_divyanshu
    𝐃𝐢𝐯𝐲𝐚𝐧𝐬𝐡𝐮 𝐒𝐡𝐞𝐤𝐡𝐚𝐫 (@68_divyanshu) reported

    What is this behaviour @Paytm @Paytmcare, First of all it gets log out automaticly, and now when i openned paytm it show you have to login, now when i am trying to login it shows access denied, your number has been blocked? Seriously ? Fix this issue-