Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/26/2026 08:55

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • harryji9057 Harry (@harryji9057) reported

    @Paytmcare Paytm is one of the worest app. His customer support was very poor. He just freeze users account. My account was blocked from 18april. They can't help. They freeze all my fund. #uninstallpaytm

  • SusovanMandal12 Susovan Mandal (@SusovanMandal12) reported

    @Paytm @Paytmcare still my problem is not solved .

  • CookieImmi Immi_cookie (@CookieImmi) reported

    @Paytmcare Nothing further information is shared via DM. Only a short msg is there telling to keep patience we understand your problem. Its ****.

  • shivam_2597 panchal shivam j (@shivam_2597) reported

    @Paytmcare As per Paytm support team suggestion, I sent an email to the Paytm Bank nodel officer. He transferred my ticket to the Paytm nodel office. Now Paytm nodel officer is transferring my ticket to some other department. What are they doing, i really don't know. @vijayshekhar

  • SYEDFARAZABBAS3 SYED FARAZ ABBAS (सैयद फ़राज़ अब्बास) (@SYEDFARAZABBAS3) reported

    @Paytmcare @Paytm Kindly Provide PayTM Customer Care Mail Id....For Service Issue Communication

  • buddiesbox1 sameer (@buddiesbox1) reported

    @vijayshekhar . You hv d worst customer care support ever seen. One can meet the God but it's impossible to reach to ur c care IVR. It took me 2 days to talk to agent. Issue still not resolved. Agent is so rude. Talk like doing some favor on me. @Paytmcare @Paytm

  • Abhishe23770807 Abhishek Agarwal (@Abhishe23770807) reported

    @Paytm Mr Sharma: please explain the 20 digit code generated against the pre paid apartment menter voucher. What so great about huge customer unfriendly number. Please ask each paytm employee 60+ years elder person relative to feed the same in meter.

  • Ranjit270817 Ranjit Singh🇮🇳 (@Ranjit270817) reported

    @Paytm @Paytmcare bad service.

  • rakeshs97297551 rakesh shukla (@rakeshs97297551) reported

    @Paytm @paytmbankcare Sms was send but unable to login reminder 1 OTP BREACH ISSUE AGAIN AGAIN Case 1...x Case 2 -----902xxxxx981 issue with respect to unable to connect to the link bank account Dm no send

  • CMAACCABCOM akash2001 (@CMAACCABCOM) reported

    Hey @Paytm i booked tickets it was failed but i didnt got any refund.. But it is showing money was refunded in paytm wallet but balance showing is zero but pls resolve this issue asap pls

  • SAURABHKG Saurabh Gupta (@SAURABHKG) reported

    @Paytm where to report payment gateway issues? Extremely poor transaction success rates is impacting the business. @Paytmcare @PaytmMoney #paytm

  • jayeshtrivedi70 Jayesh Trivedi (@jayeshtrivedi70) reported

    @Paytmcare Please help me send the procedure to cancel all my fastag from Paytm so I need not to keep deposit in your wallet

  • jayeshtrivedi70 Jayesh Trivedi (@jayeshtrivedi70) reported

    @Paytm your customer care is most useless and pathetic. Anyway they help me to make up my mid to leave Paytm

  • aivayikuchbhi Sumit Garg (@aivayikuchbhi) reported

    @Paytmcare I checked it already.. Help ASAP

  • __aggarwal Archit Aggarwal (@__aggarwal) reported

    @Paytm @PaytmMoney Something is wrong with PaytmMoney. It skipped my SIPs this month and one of my transactions done on 24 March is still "In progress". The customer service team is not helpful at all.

  • spankaj786786 Pankaj Sharma (@spankaj786786) reported

    @Paytm worset service kindly who ever see tweet dont use this app making fool more tha 13 days for ine transaction @vijayshekhar shame

  • yugam_arora8 Yugam Arora (@yugam_arora8) reported

    Its been 10 days my account is blocked and i didn,t get any update on my issue help me unblock my account as soon as possible @paytmbankcare @Paytmcare @PaytmCybercell

  • krish4_prasad Gottipati Krishna prasad (@krish4_prasad) reported

    @Paytmcare not able to login into Paytm payments Bank asking to send sms for verification but not verified even after several tries?????

  • AnishSawant002 Anish Sawant (@AnishSawant002) reported

    @deepigoyal @vijayshekhar @Paytm Why is there no customer care executive to solve the problems. I have been waiting since yesterday to get my problem resolved. I have been provided wrong and stale food. I have complained but all you are giving is a promo code instead of giving complete refund. My money is wasted

  • mufaiz_fayaz Mufaiz Fayaz (@mufaiz_fayaz) reported

    @vijayshekhar @Paytm @DunzoIt This issue is still unresolved...RIP Paytm customer support

  • naddymusicc Navin (@naddymusicc) reported from Yashodham, State of Mahārāshtra

    @Paytm @PaytmBank kindly cancel my mandate of 4999₹ which was accepted yesterday, due to your application glitch I'm unable to find the same.

  • Sriniva40005914 Srinivas K (@Sriniva40005914) reported

    @Paytm @PaytmBank @PaytmMoney you people are irresponsible of your work I raised a complaint on 28th of March that merchant did not give the services. A call from your customer care with a direct no. We can't help you. Merchant will say contact bank you'll say contact them???????

  • Abhishe23770807 Abhishek Agarwal (@Abhishe23770807) reported

    @Paytmcare @vijayshekhar Mr Sharma: please explain the 20 digit code generated against the pre paid apartment menter voucher. What so great about huge customer unfriendly number. Please ask each paytm employee 60+ years elder person relative to feed the same in meter.

  • C_Shopaholics Crazy Shopaholics (@C_Shopaholics) reported

    @Paytm @Paytmcare Ticket id- 5047954678 Fraud company. Stopped giving out my payout. Doesn't even care to reply in message and then say please message us the issue. Frauds

  • t_paytm38697 Paytm customer care (@t_paytm38697) reported

    @pmg1960 @AshwiniUpadhyay @Paytm Paytm CUSTOMER SUPPORT 24/7 HELPLINE SERVICE CENTER SERVICE CENTER TALL-FREE NUMBER.0120-4456-456 ALTERNATIVE- NUMBER.📞9692862952 PLEASE CONTACT US.

  • rajmaljain2682 Rajmal Jain (@rajmaljain2682) reported

    @Paytmcare I am trying to pay a credit card bill for AU Bank amounting to 12203 Rs but I'm not able to do it. Could anyone help me with this

  • Rajan5197 Rajan (@Rajan5197) reported

    Paytm delivery service is worst. Just ordered paytm fastag which had to delivered 21st Apr still not received & no helpline support. Is this your service?? @Paytm @Paytmcare @PaytmMall

  • Theirshad18 The Irshad (@Theirshad18) reported

    Plz Help @Paytm @PaytmBank

  • Apoorv_mathur6 Apoorv mathur (@Apoorv_mathur6) reported

    @Paytm @PaytmBank @RBI Since the past few days, I have been trying to close my Paytm postpaid account. I had already raised a complaint with Paytm Help, but it didn't work for me.

  • MitThakkar__ ☀️ LaLu DarvaX ☀️ (@MitThakkar__) reported

    @Paytmcare Just resolve DM me why should I call you as you never resolve issue You never take action against bus operators