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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (55%)
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Login (27%)
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Mobile App (18%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal, Jewar and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh |
Transactions | |
| Chandigarh |
Transactions | |
| Ludhiāna |
Transactions | |
| Meerut |
Login | |
| Bhopal |
Mobile App | |
| Jewar |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Dhruv
(@Denrqiue) reported
@Paytm @RBI @FinMinIndia still no one contacted me till now, even after multiple request, sr are getting closed with fake remarks, no customer care number, and no support, very pathetic, and shame
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ghilli vignesh..
(@ghillivignesh) reported
@Paytmcare @Paytm On What Basis My Account Is Locked and After Submitting All The Required Documents To Unblock No Reply From Your End..Such A Idiotic Service You Are Been Serving To Each Customer..I Need This To Be Replied Here So That I Can Get an Solution For An Unblock
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Bhavya
(@Bhavya59334467) reported
@Paytm Transaction ID: S90629797 Reference Number: 231370550638 On 9th Nov 2022 ,I was sending money through paytm UPI to my father named Rajendra Kumar Gupta but mistakenly transferred the amount of Rs 10000 to a merchant named Rajendra Kumar(Linked Bank : SBI), Help me
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Aman Upadhyay
(@fcknoavlname) reported
Wish @Paytm customer care department would be as good as their recovery department. #paytm #CustomerService
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Dr. Vikas Jain
(@drvikasjain) reported
@Paytmcare der is no customer care no, its jus an chat bot n my issue is not listed
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Tushar Bhargava
(@btushar) reported
Hey @Paytmcare @Paytm you deducted the amount via UPI but merchant did not get the payment. Your app support gives the same response to cancel the mandate go here and there. But my issue is "payment deducted from bank but did not reach the merchant". My money is stuck with you.
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Pradeep Shingade
(@Shingade_Deep) reported
from
Mumbai Suburban, State of Mahārāshtra
@Paytm After doing KYC also my paytm wallet is showing inactive. Also I am not able register complaint for same. The selfie verification is not working on application as well. Request you to kindly help me and assist me on this.
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PRITUL PANCHAL
(@pritulpanchal14) reported
@paytmbankcare It has already been 10 days @Paytmcare. I can share the phone recording done today (19.01.2023) where the Paytm Customer care executive clearly accepted that it has been beyond 10 days. Please count your calendar days.
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shyam
(@ShyamKashyap28) reported
@Paytmcare can someone please help to close ticket 7012361037 .. I am struggling to get resolution on my to ticket since last 2 months . Each and every time agents are passing ball here and there … my simple request to update my new number to the profile ..
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Rajesh
(@Rajeshm92177276) reported
@Paytmcare @Paytm @vijayshekhar why paytm doing this no help from 10 days daily I am asking for help.. No response to my messages. Same reply From your side we are working on this.
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Rajat Tripathi
(@RajatTr74394647) reported
@Paytmcare I've used Paytm postpaid and repayment in April-2022 but still I'm not able to use the credit and there is no NOC provided due to which my CIBIL score has decreased too much that I'm not able to apply for any credit card, doing fraud and there is no care support
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Vijay Singh
(@1993vschouhan) reported
@Paytmcare Hi my Paytm account is blocked without any reason. Please help me to unblock.
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Bhavya
(@Bhavya59334467) reported
@Paytmcare Transaction ID: S90629797 Reference Number: 231370550638 On 9th Nov 2022 ,I was sending money through paytm UPI to my father named Rajendra Kumar Gupta but mistakenly transferred the amount of Rs 10000 to a merchant named Rajendra Kumar(Linked Bank : SBI), Help me
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Vivek Kasera
(@kasera01) reported
@PaytmMoneyCare @Paytmcare Kindly provide customer support contact number or arrange call .
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aman jain
(@jainrashu3) reported
@Paytmcare I want your team scrutinize this account carefully. And want to ask you how this fraud person is allotted a paytm merchant account whose business is to gulp people's hard earned money. Consider thus as a complaint to block this merchant to save other's money. I have DM my cell
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Digit Insurance
(@heydigit) reported
@kislaytrivedi2 @Paytm Hello Kislay, we have reviewed the case and as per the records, we have received one credit that is tagged with the policy. We request you to kindly check with the respective bank regarding this and raise the request for chargeback. Let us know if you need help with anything else
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Siddhant Parkar
(@siddhantparkar) reported
@Paytm @Paytm I am not able to delete my account from the app. Please help.
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Sanjeev Kumar Singh
(@Sanjeev94242248) reported
@Paytmcare My app is hacked and all my money is gone from the wallet, I am trying to connect to your customer care but it isn't responding. Your app is automatically sending encrypted account details to a SMS no. After which I lost my money. please help me .
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Anjali Makhijani
(@anjaleetweets) reported
@Paytmcare Your "Immediate" action is appreciated. I have not received any response to the details shared in the DM. What customer service is it?
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Ishwar Sahu
(@Ishwar1108) reported
@Paytmcare Where's the resolution which issue I have raised facing issue from 11 jan
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Reyansh Ranjan
(@ShabdbyReyansh) reported
from
Rasūlpur, State of Bihār
The customer service of @Paytmcare @Paytm is the worst. I have a Postpaid service activated on my Paytm account which they provide in partnership with @AdityaBirlaGrp which is worse. They don't calculate the due amount in the correct manner and they keep on calling as harassment
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Aakarsh Gupta
(@aakarshguptanov) reported
@Paytmcare Almost 8 working days gone and still no response @Paytmcare ???
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PRAVESH
(@praveshtw) reported
@paytm do i've to guess here that what's the problem to add money? Say it clearly (copied from paytm help page) Your may be experiencing a problem adding money to your wallet due to one or more of the following reasons - 1. Your Bank's may have turned this transaction down. 1/2
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Bishnu Pratap Singh
(@bishnupratapsin) reported
@Paytmcare Since yesterday I Sent approx 5 mail. No reply.. only system generated mail I’m getting.. please solve my problem..
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manish vyas
(@mkrvyas30) reported
@Paytmcare i already DM you the concern and even i have been raise a ticket regarding by customer care. and i will also send the bank screenshot of txns which we do to add money but i don't know how paytm super level system can do a silly mistake to make new account of same no.?
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Sanjeev Sharma
(@sanjeev0186) reported
@Paytm Ur KYC is supposed to be free as claimed in ur site and even at stores but still the shopkeepers charge from Rs.20 to Rs.100 for doing it, when questioned they give weird reasons and all but don’t do it for free…Why?
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Harsh Kumar
(@Harshh7177) reported
from
Noida, Uttar Pradesh
@Paytmcare Please arrange call to me 9729382238, have cleared my paytm postpaid dues and still late payment charges not cleared from your side which was wrongly charged to me. Urgent get the issue resolved and confirm back.
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Harsh Kumar
(@Harshh7177) reported
from
Noida, Uttar Pradesh
@Paytmcare @PaytmBank @Paytm PATHETIC CUSTOMER CARE SERVICES.
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Harshil
(@harshilrocks100) reported
@Paytmcare PTMCC2000 Coupon unable to apply getting error not applicable on your account despite you are WhatsApp messaging me daily this code
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Samarth Juneja
(@Hungrypunjabi) reported
@Paytmcare your customer support option only has predefined issues, doesn't let me enter a new issue. Can't find an option to talk to a customer care representative as well. Please help