Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 12 days ago |
|
Kolkata
|
Login | 15 days ago |
|
Varanasi
|
Login | 16 days ago |
|
Dehra Dūn
|
Login | 16 days ago |
|
Delhi
|
Mobile App | 19 days ago |
|
Kolkata
|
Mobile App | 26 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Neeraj Sanwal (@NeerajSanwal999) reported@Paytm @Paytmcare @PaytmBusiness worst services. No human to talk. Only AI supported customer care number. They have put my account on hold and amount not settled it to my bank account yet for last 3 days.
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Parvinder Singh* (@saini_69) reported@Paytmcare Paytm lite is not working
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Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported@Paytmcare Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates
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Venkat (@Ram009999) reportedIf this issue is not resolved promptly, I will be compelled to approach the Consumer Commission for deficiency in service and seek appropriate legal remedies. #ConsumerRights #CustomerService #FlightBooking @Paytmcare @IndiGo6E @Paytm
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Nidhi Gandhi (@nidhimg) reportedJust tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare
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Sarthak Rohilla (@SarthakRohilla2) reportedDear @PaytmBusiness what’s ur problem Every month mera charge kat rha h itne bar complain kra chuka hu close my box but no response @Paytm @PaytmBusiness scammer ho tum #paytm #paytmbusiness
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Raj Malhotra (@_rajmalhotra) reported@Paytmcare If my current market value is 38k wth it is coming down to 36k while selling, are you guys dumb or what. Can't you just simply bifurcate the 5% that you're taking on which basis.
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Anand Sankar (@saybwala) reportedHey @Paytm @Paytmcare stop using an AI bot to call and harass B2B customers. AI bot is not a key account manager. B2B customers need actual human support.
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Abhi$hek Hindustani (@BrownBoi07) reported@Paytmcare Ria no support over dm and no progress has been shared
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Sonu Youtuber (@Sonu_Youtuberr) reported@Davilfpe @Paytmcare @Paytmcare Hi Paytm, I am facing the same issue. I am unable to remove my Bank of Baroda (BOB) account because it was used for UPI Lite. Please help resolve this issue. Thank you.
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Ankeet Panda (@ankeetpanda) reported@Paytmcare @Paytm unable to close fastag after selling my car. There’s no option in iOS App, chat support unable to help & customer care number is a deadend. Pls assist ASAP
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Abhka (@Abhineetkumar12) reported@Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap
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Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported@PaytmCheckin @Paytm Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates
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Mohan Bhog (@winner_platinum) reported@Paytm @PaytmBank When will we get the money stuck in paytm wallet ? It has been quite a lot of time since your bank has shut down.
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Fair Deal Seeker (@fairdealseeker) reported@Paytmcare Gold Purchase Session Expired Transaction Blocked: "We regret the inconvenience, but this transaction does not currently meet therequirements of our internal security criteria." Getting this error on flight booking gold offer Pls help
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White Spartan (@MR_WhiteSparten) reportedHi @PaytmBusiness @Paytmcare , I am facing a severe battery issue with my Paytm Soundbox 4.0. Previously, it worked fine, but now it drains daily even with limited 9 AM - 9 PM usage. It falsely announces "Battery Full" within just 5 minutes of charging. Please help me replace thi
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmCare @PaytmBusiness URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue
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MIDHA BHUPINDER 🕉 (@bhupimidha) reported@Paytmcare @OfficialSBICare kindly help
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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SUBHA (@saske_in) reportedHi @Paytmcare @PaytmBusiness, I've permanently lost my registered mobile number for my Paytm Business QR account. I can't log in or contact support because the IVR only accepts calls from the registered number. Please help me update my mobile number after KYC verification.
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Nithin K L (@nithinkl_) reported@Paytmcare Please help me to refund the money this is very bad service you guys are doing its more than even 48 hours
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytm Poor Service I have paid 2000 for Shopper Stop Vouchers still I have not received. No Communication Kindly process my refund it has been 2 days now. I don’t need same
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SKA (@sujitagrl) reported@Paytm upi ref number 404605783172 not received on my account. In app amount is received but went to different account which I am unable to access. Please help
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Vaibhav singh (@Vaibhav64952156) reported@abcapital Very disappointed. I want to foreclose my loan, but my support ticket was closed without resolving the issue. No callback or guidance received. Kindly assist me with the foreclosure process. @Paytm
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Ankit Parihar (@Ankitparihar_) reported@Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.
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jain jain (@saurabhj77) reported@Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side
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Muhammed Abdullah (@nwsAbdullah) reported@flyspicejet @Paytm Extremely disappointed. We were informed at the airport that SG-472 was cancelled, and SpiceJet staff confirmed a full refund for both onward & return tickets. Now SpiceJet asks us to contact Paytm due to a group booking, while Paytm isn't resolving the issue!
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MIDHA BHUPINDER 🕉 (@bhupimidha) reported@Paytmcare @TheOfficialSBI kindly help
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare U do whatever you want I don’t have any issues please refund the Amount. Vijay Shekhar is not paying me Interest for same. Kindly refund my amount Else today is last warning I will raise case in court for same.