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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (50%)
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Mobile App (25%)
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Login (25%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolhāpur |
Mobile App | |
| Chandigarh |
Transactions | |
| Chandigarh |
Transactions | |
| Ludhiāna |
Transactions | |
| Meerut |
Login | |
| Bhopal |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Bhim Raj
(@BhimRaj98900267) reported
@Anshul614 @UberINSupport Paytm care @Paytm Hi, we are here to help please share query reference no. (if any) registered mobile number via DM so that we may assist you in a better way customer care number //8392054292// just call thanks
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Rahul Kumar ✦
(@iRahulk7) reported
@Paytmcare I shared with you my concern. Why it should take 2-3 working days? Why do other payment services get settled within 30 minutes??
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paytm Care
(@BhimRaj98900267) reported
@Thotatarunkuma2 @MSATEES89830780 Paytm care @Paytm Hi, we are here to help please share query reference no. (if any) registered mobile number via DM so that we may assist you in a better way customer care number //8392054292// just call thanks
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Yashwardhan Jain
(@yashjain9787) reported
@Paytm I ordered a fasttag on your app and have still not received it yet. Its been almost 15 days. I am not able to contact either your customer support or the courier services. Request you to kindly help in tracking and delivering.
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SAMEER
(@Sshaukat52) reported
Is there any way I can talk with @Paytmcare @PaytmMoney customer service representative, because i didn't get any proper resolution over the chat.
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Syed Kamran Hasan
(@SyedKamranHasa2) reported
@Paytm Horrible support
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Omkar Sathe
(@FDoff_BIRDon) reported
@Paytmcare it is extremely painful to get in touch with a customer care executive. Tried call and chat options in the app. Wasted a lot of tome. I’ve a serious issue with my debit card and need to speak to customer care. Please help.
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Dinesh Sharma
(@dinesh329095) reported
@Paytmcare It's been 72 hours and payment still not credited to the card account. You need to fix this .. either make the payment to the CC or refund the money. CC: @vijayshekhar
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paytm Care
(@BhimRaj98900267) reported
@u_sambasivaraju Paytm care @Paytm Hi, we are here to help please share query reference no. (if any) registered mobile number via DM so that we may assist you in a better way customer care number //8392054292// just call thanks
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Ram 🇮🇳
(@9Ramratan) reported
@Paytm @Paytmcare there is no response from your 24X7 support. No response on customer care call centre, more than 20 minutes but no one attended.
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Syed Kamran Hasan
(@SyedKamranHasa2) reported
@Paytmcare Pathetic service...
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Chandrashekhar
(@ChandraSBhutiya) reported
@Paytmcare How ridiculous you guys... your team are not responding at help desk...
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paytm Care
(@BhimRaj98900267) reported
@SarathSarath4 @HanuNews Paytm care @Paytm Hi, we are here to help please share query reference no. (if any) registered mobile number via DM so that we may assist you in a better way customer care number //8392054292// just call thanks
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Syed Kamran Hasan
(@SyedKamranHasa2) reported
@Paytmcare I have provided required docs. to ur dm support but they ar not responding
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paytm Care @Paytm
(@BhimRaj98900267) reported
@healing__monk Paytm care @Paytm Hi, we are here to help please share query reference no. (if any) registered mobile number via DM so that we may assist you in a better way customer care number //8392054292// just call thanks
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priyabrata jena
(@Lonewolf_1997_) reported
@Paytm i lost my paytm no few years ago, and now i want to open a new paytm account with my new number,problem is i had done kyc with the previous no, can i open a new one ?
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nsmusale
(@nsmusale) reported
@Paytmcare it's more than 48 hrs. Still no notifications on sound box. Customer care reiterates network issue. Will get resolved shortly.
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Nitu Hemani
(@HemaniNitu) reported
@Paytm @Paytmcare No any way to contact customer care, Monopoly to looting customer care Just put chat bot with limited edition which is unable to solve your exception
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Gopal Karmakar
(@gopalkarmakar) reported
@Paytm @Paytmcare please look into the issue highlighted in DM. My money is stuck for a while now. @vijayshekhar
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Bhim Raj
(@BhimRaj98900267) reported
@saichar27383774 @Srivalli2019 Paytm care @Paytm Hi, we are here to help please share query reference no. (if any) registered mobile number via DM so that we may assist you in a better way customer care number //8392054292// just call thanks
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sandeep
(@sahsandeep) reported
@Paytm Well, i had a direct message with paytm support and must day they are worse. Good luck for all who are using paytm. I am out from a bank who is having a worst customer support
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Paytm Support
(@PaytmSupport8) reported
@Salaar6518 @Rebelstarrrrrr Paytm care @Paytm Hi, we are here to help please share query reference no. (if any) registered mobile number via DM so that we may assist you in a better way customer care number //9692798926// just call thanks
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Shirish Mishra
(@scmishra785) reported
@Paytmcare I once bought a fastag with my paytm wallet for a car I didn't own, since then fastag has been using my wallet balance without my knowledge. I want to remove this service immediately, but not been able to get any meaningful help from you or your app. pls help. pls dm
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AD
(@AD03098489) reported
@Paytmcare I had requested to closed my Paytm postpaid 15 days ago. But still my problem not resolved. It's still not closed. Please request to closed my Paytm postpaid as soon as possible.@Paytm
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paytm Care
(@BhimRaj98900267) reported
@SivaPra49670074 @AmbatiRambabu Paytm care @Paytm Hi, we are here to help please share query reference no. (if any) registered mobile number via DM so that we may assist you in a better way customer care number //8392054292// just call thanks
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paytm Care
(@BhimRaj98900267) reported
@ManishS24225607 @ShreyasIyer15 Paytm care @Paytm Hi, we are here to help please share query reference no. (if any) registered mobile number via DM so that we may assist you in a better way customer care number //8392054292// just call thanks
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paytm Care @Paytm
(@BhimRaj98900267) reported
@Harshik47310467 @Paytm Paytm care @Paytm Hi, we are here to help please share query reference no. (if any) registered mobile number via DM so that we may assist you in a better way customer care number //8392054292// just call thanks
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Anand Gautam (Andy)
(@Anand1503Gautam) reported
@Paytm Hi paytm. I am not able to access my account since 19 September since my account is blocked because of some suspicious activity. Either unblock my account or delete my account. My account number is 918896890129. I am not getting any response from paytm care or the bot
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Shirish Mishra
(@scmishra785) reported
@Paytm I once bought a fastag with my paytm wallet for a car I didn't own, since then fastag has been using my wallet balance without my knowledge. I want to remove this service immediately, but not been able to get any meaningful help from you or your app. pls help. pls dm
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Tarun
(@TarunTTY) reported
@Paytmcare Even if customer keeps balance in wallet, not able to use wallet and your app compels to use UPI. Smart way of Fraud by retaining interest free money of customers. There is no option in app also to raise this concern !!! Ridiculous ....