Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Transactions (23%)
• Login (14%)
• Website (3%)
• Withdrawals (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

City	Problem Type	Report Time
Pune	Withdrawals	5 days ago
Chhindwāra	Transactions	13 days ago
Noida	Transactions	25 days ago
Pānīpat	Login	25 days ago
New Delhi	Transactions	25 days ago
Chhindwāra	Transactions	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharath B (@Sharath85852559) reported 5 minutes ago

  @Paytmcare I is really frustrated even after one week couldn't solve my problem

• 
  𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported 8 minutes ago

  @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

• 
  Harshu✨ (@HarshwardhanOP) reported 9 minutes ago

  Hey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap

• 
  Rohit krishna jadhav (@Rohitkrishnajad) reported 10 minutes ago

  @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 13 minutes ago

  Hey @PaytmCare,your team refused my refund for ticket 200012349631.I lost ₹2,281 from my flight voucher due to missing single-use warnings on the app screen.Since internal support denied it, I am escalating this matter to the National Consumer Helpline (NCH).Please resolve this.

• 
  Vikas Sharma (@Vikass_BJP) reported 13 minutes ago

  Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm

• 
  Vikram M (@Vvikramai) reported 18 minutes ago

  @vijayshekhar @Paytm I think cashback and offer should highlighted and it should be clearly visible so that people when they go to do recharge and pay bill they should instantly look to offer what they get so these tab should like big and fix at proper place where thumb touch the button very fast.

• 
  Rahul Chakraborty (@Rahulcha825) reported 19 minutes ago

  @Paytm @Paytmcare I am telling you again and again that my issue has not been resolved yet.😡😡

• 
  Rebel (@TheRebelRain) reported 19 minutes ago

  @PaytmBank @Paytmcare Ticket Number 3391154250. Mother's CKYCC Number has DOB error. Kindly rectify it within this week or else I would have to go to higher authority for Redressal.

• 
  Naresh Tiwari (@NareshTiwai) reported 19 minutes ago

  @Paytm @Paytmcare @PaytmCheckin I’m trying to book a bus ticket, but there’s no option to apply a coupon code during the booking process. I’m also facing an issue with the payment. Please look into this and help me resolve it so I can complete my booking. #Paytm #BusBooking

• 
  Kabilasudhan (@Kabilasudhan) reported 20 minutes ago

  @Paytmcare @Paytm I would like to request a feature to have a dedicated statement download option for Pocket Money either via filter or directly in the Pocket Money Payment History section. It will help people to see the spend summary on monthly basis to compare.

• 
  nik (@rhysnik) reported 21 minutes ago

  @Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.

• 
  Ujjwal Kumar (@am_ujjwal_) reported 22 minutes ago

  @Paytmcare @AnkurGarg123275 My Paytm account issue hasn't been resolved; it remains blocked. Please unblock my account.

• 
  CJ (@acjose93) reported 24 minutes ago

  @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

• 
  dume.ai (@Dumeai_) reported 25 minutes ago

  @Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561

• 
  Lalit (@iamlalit19) reported 35 minutes ago

  @Paytm @Paytmcare @flyspicejet My SpiceJet flight was cancelled. SpiceJet Customer Care has confirmed that my refund was processed to Paytm on 12 Aug. Paytm has still not refunded my money. I have already raised a complaint and sent emails, but there is still no proper response

• 
  nik (@rhysnik) reported 36 minutes ago

  @Paytm @Paytmcare Your in-app support team is giving robotic, copy-pasted replies without explaining how my default setting was overridden. This is a severe software routing failure and a breach of user payment security.

• 
  nik (@rhysnik) reported 40 minutes ago

  @Paytmcare If this technical glitch and accountability are not addressed properly in writing, I will escalate this matter to the RBI Digital Ombudsman.

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 40 minutes ago

  @PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam

• 
  Rudra Patra (@RudraPa47903461) reported 41 minutes ago

  Its nearly 3 months but paytm business can't solve my sound box problem. Worst to very worst service by ever by a company. They only assure to solve your problem but can't solve the problem. @Paytm @PaytmBusiness @Paytmcare

• 
  Vicky (@bishtvicky2005) reported 44 minutes ago

  @Paytmcare Hey, if you don't replace/refund my google Play redeem code ill be filing a consumer court report later todday. Its been a week I'm not going to wait forever for it. Resolve my issue or make it clear if you are interested in resolving or not

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 45 minutes ago

  Hey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud

• 
  nik (@rhysnik) reported 45 minutes ago

  @Paytmcare My issue is purely technical: why did your app override my saved default bank account settings? I have shared all necessary transaction details previously.

• 
  Naveen Fx 🇮🇳 (@Editor_naveen) reported 46 minutes ago

  @Paytm third class app worst experience , wrongly sent amount thru upi to wrong person , raised request customer support they are not providing contact info or refund back amount #Paytm fails Guys Beaware this Paytm never suggest to anyone

• 
  suraj thammi (@0xsuraj719) reported 48 minutes ago

  I would build an AI-powered business copilot for Paytm’s small business users — helping merchants understand their sales, cash flow, and customer trends through simple, actionable insights. @Paytm @SarvamAI @Hack_Culture

• 
  karan agarwal (@karanagarwal14) reported 50 minutes ago

  @Paytmcare 5 days passed still we haven't reached anywhere this just feels deliberately delayed on such a simple issue.

• 
  AVK🤩 (@ajitvarma94) reported 50 minutes ago

  @Paytmcare No it is not pending from my bank end now, seems there is some issue from paytm end which caused the failure, whatever it is the refund is struck at paytm end can you help me process it quickly.

• 
  Mirza Anwaarullah Baig (@m14z4) reported 52 minutes ago

  Thinking about what to build at @Paytm’s #BuildForIndia AI Hackathon. What if you didn’t give an AI agent access to your bank account—you gave it a controlled financial identity? Voice + agentic payments + dynamic UI, with spending rules and human approval built in. Exploring.

• 
  Saumya Sharma (@pseud039) reported 54 minutes ago

  Small businesses still spend way too much time on things that could probably be handled quietly in the background. I’ve been wanting to explore that problem for a while. Now seems like a good time to build around it. Paytm × Sarvam AI hackathon. #BuildForIndiaAI @Paytm @SarvamAI

• 
  Malhar Jivrajani (@SimplyMalhar) reported 54 minutes ago

  @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!