Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (41%)
- Website (24%)
- Transactions (18%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
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Transfer | 7 days ago |
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Website | 7 days ago |
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Mobile App | 19 days ago |
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Mobile App | 26 days ago |
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Mobile App | 29 days ago |
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Mobile App | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Cashify (@Cashify_) reported@maxx_nagar @Paytmcare @maxx_nagar We sincerely apologize for the inconvenience caused. To help us investigate the matter further, we request you to kindly share screenshots of your last 3 orders from the Order section along with the payment deduction proof. (1/1)
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Aqib Khalid (@AqibKhalid5) reported@Paytmcare What's the specific reason for the block ?
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Amit Gupta (@akgupta9555) reportedHello, @Paytm @Paytmcare Could you please provide faster resolution on Ticket no. 200011770019 regarding refund issue of flight cancellations. Airlines already released payment from their side.
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Midhun Kumar (@Spider_Midhun) reportedI have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm
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Samarth A Naik (@SaMaRtH_KD) reported@Paytmcare @Paytm : Device environment not correct on Android 13 OxygenOS phone. Help!
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bacardi sharma (@bacardisharma) reported@Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this
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Sangeet Segar (@Sangeet58042250) reported@Paytm @Paytmcare @RBI Can't expect this type service from paytm
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Gaurav Gupta (@gauravgupta0191) reported@Paytm @Paytmcare need help with ticket #200011832253. I made the recharge yesterday and it is showing pending recharge even though the amount is deducted from my bank account. Please check the issue.
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Xavier PRabhu (@xavierprabhu) reported@Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank
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Sarvesh (@Sarvesh_Tiwari_) reported@Paytm fraud activity on my account but your stupid AI chat bot will not connect with any customer care rep. Pl DM #paytm
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D (@indiemarwari) reported@Sheetalllsoniii @Paytmcare This bus is a nightmare for passengers. Stop his registration from your company ASAP. Listen to your customer complaints. 10 hour journey has become a 24 hours journey in this **** bus company.
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itsmesandy ☀️ (@sansin83) reported@Paytmcare kindly initiate the refund od the fraud done by paytm travel, y r u not responding n so slow @Paytmcare
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Astitva Singh Bais (@_astitvasingh_) reportedDear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.
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Ronak Brahmbhatt (@Ronakkb) reported@Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??
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Sankalp (@Sankalpraj5) reportedDear @Paytmcare @PaytmBank @Paytm My Paytm Payments Bank account was frozen long ago, and I still have money stuck in my account and FD. I already raised requests but haven’t received a resolution.Since the Paytm Bank app is no longer available, please help me withdraw my funds
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Sujeet Gupta (@sujeet_gupta45) reportedHi @Paytmcare, I'm unable to log in to my Paytm account. I've tried multiple times, but the issue still persists. Kindly look into this and help me resolve it as soon as possible. Thank you.
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Vijayshree (@Vijayshreeeee) reported@Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.
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Rakesh Pantagada (@pantagadarakesh) reported@Paytmcare Worst service taking huge convenience fee
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Saurabh pathe (@Saurabhpathe1) reported@Paytmcare @Paytm has useless bot customer service sitting on ticket for past 24 hrs and no resolution big claims of digital India @vijayshekhar
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Himanshu Chhabra (@Himansh12482560) reported@Paytmcare I really dont understand what is stopping you to fix this issue? M not able to use paytm.
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Dhruv Ramjiyani (@imDhruv15) reportedI have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare
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Biswajit Sahoo (@cs_biswajit) reported@Paytm @Paytmcare please help us to deactivate my father's business account and soundbox. While installing your agent told her monthly ₹1 will be deducted but every ₹124 deducted please help us to deactivate the ac
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Raj (@RajpawanT) reported@Paytm cash back missing and postpaid service is worst not even old customer not get his limit
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Abhishek Kumar Singh (@abh1kr) reported@Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?
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✨ Simran_SidHeart 💙 (@RealSidh1212) reported@Paytmcare @Paytmcare It's been more than a week now. My Paytm account is still blocked. I tried the login link you sent but it's not working. No proper resolution yet. Please resolve my account issue urgently
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Ritik Trar (@ritik_trar) reported@Paytmcare @abcapital Need help. My friend had taken an ABFL loan through Paytm. The last EMI was not auto-debited from his bank account, and now he wants to make the payment manually. However, the mobile number registered with the loan account has been closed, (1/2)
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Kanika Bakhai (@KanikaBakhai) reported@Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap
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MODIfied Sree (@MODIfiedSree) reported@PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app