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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Mobile App (44%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

CityProblem TypeReport Time
Haridwar Transfer 10 days ago
Bhubaneshwar Website 10 days ago
Agra Mobile App 23 days ago
Chhindwāra Mobile App 30 days ago
Jaipur Mobile App 1 month ago
New Delhi Mobile App 1 month ago
Full Outage Map

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar

  • ms_miabrandt
    Mia Brandt (@ms_miabrandt) reported

    @goyalvpn @Paytmcare @PriyankaVe17977 You have this issue too?

  • somasurendar93
    SurendarReddy Soma (@somasurendar93) reported

    @Paytmcare @Paytm Extremely frustrated. My loan EMI is due, I have funds available and am trying to pay, but there is no manual payment option.yet your support only provides AI-generated responses with no human assistance. If my credit score is affected, Paytm will be responsible

  • sanjayjohny
    sanjay johny (@sanjayjohny) reported

    @Paytmcare I booked flights via Paytm to London and I got different class than the one which I selected now the customer care team is not helping to update this is really bad experience. Will never book international flights via Paytm @Paytm

  • yogeshranjan54
    Yogesh Ranjan (@yogeshranjan54) reported

    @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

  • 15_manas
    Manas Kumar Agarwal (@15_manas) reported

    Paytm a big cheat company.Using paytm merchant service is the worst decision.Unnecessary charges are taken by them.First they assure no charges for device then they cut money automatically which we receive from our customer.That is our hard earned money.@Paytmcare @vijayshekhar

  • Md_fahad7204
    Md FAHAD (@Md_fahad7204) reported

    @Paytmcare Very disappointed with Paytm's merchant support. My monthly transaction limit was reduced, and despite following up for the last 8 days, the assigned service agent has neither provided a proper response nor resolved the issue.This is impacting my business. Requesting

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • vinayp2000
    Vinay Prakash (@vinayp2000) reported

    @IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    @Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    I have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare

  • kumarsatissh
    Kumar Satish (@kumarsatissh) reported

    just called @PaytmMoney for their support. Getiing an IVR message that they are on holiday on the occassion of Eid. whaaat?? In which timezone these people are living? it was few days back!! Requesting @Paytmcare to please look into it!!

  • theden03
    Khair (@theden03) reported

    @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

  • gaurishpassi1
    Gaurish Passi (@gaurishpassi1) reported

    @Paytmcare Hey Sahil, How deep are you in this issue that there’s been no response for the past 11 hours from the Paytm team?

  • abh1kr
    Abhishek Kumar Singh (@abh1kr) reported

    @Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?

  • grk_official
    GRK (@grk_official) reported

    I am trying to understand how another person's number became linked to my Paytm account. I need to reverse my transaction and remove her phone number from that Paytm account. Kindly help me @Paytm @Paytmcare

  • GODKILLER387
    KING_K (@GODKILLER387) reported

    @Paytmcare I'M VERY TIRED! IT'S UTTERLY FRUSTRATING HOW PAYTM HAS EVOLVED! EARLIER I DIDN'T FACE ANY PROBLEM BUT NOW 😔 YOU CAN'T EVEN REFUND MY MONEY 😭 WHAT ARE YOU GUYS UPTO!? MANY PEOPLE ARE FACING THE ISSUE. YOU GUYS CAN'T EVEN GIVE AN ESTIMATED TIME. RAISE A CANCELLATION!!!

  • urskondaiah
    kondaiah bollineni (@urskondaiah) reported

    @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @gibesandswings @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • MODIfiedSree
    MODIfied Sree (@MODIfiedSree) reported

    @PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636

  • Sparshhh999xD
    sparshhh (@Sparshhh999xD) reported

    .@Paytmcare you all got the worst customer service

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare kindly initiate the refund od the fraud done by paytm travel, y r u not responding n so slow @Paytmcare

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    @Paytmcare Pls refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

  • Anshusingh1503
    ANSHUMAN SINGH (@Anshusingh1503) reported

    Dear @Paytm, @Paytmcare your AI support is unbelievably frustrating. You asked for a State Bank of India statement, and I uploaded an SBI statement—which is literally the same bank. Instead of reviewing the document properly, your system keeps sending the same automated responses

  • TheAmittMalik
    Amit Malik (@TheAmittMalik) reported

    I’m using Paytm from last 10 years and one incident happened with in 2020 that’s someone have bypassed my phone and stolen otp to login the Paytm account I lost my account with my money and information after that many a times my Paytm no 8287475646 @Paytm @OnePay @vijayshekhar

  • harshrbhatt9
    Dr. Harsh Bhatt (@harshrbhatt9) reported

    @Paytmcare worst customer support. No one is replying to mail or anything. Cant get my refund of my flight booking. For more than 18 days. Cant connect to customer care number also.

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off

  • saravaiya_r
    Vinod R Saravaiya (@saravaiya_r) reported

    @Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same