Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (60%)
• Transactions (20%)
• Login (14%)
• Website (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

City	Problem Type	Report Time
Noida	Transactions	10 days ago
Pānīpat	Login	10 days ago
New Delhi	Transactions	10 days ago
Chhindwāra	Transactions	10 days ago
Bengaluru	Mobile App	10 days ago
Sūrat	Mobile App	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vidyut Pal (@the_viddy) reported 40 seconds ago

  @Paytm @BSNLCorporate I recharged a BSNL number with PAYTM, it's a BSNL number. It got into pending... Now it's almost 5th day no information and no refund and nothing. Disgusting service....

• 
  Sahil Mansuri (@SahilMa15555552) reported 7 minutes ago

  @Paytmcare i my self sahil my paytm is not working from more than 2 months it is showing rooted device

• 
  jay agrawal (@jayagra19648773) reported 12 minutes ago

  I want to know about my paytm soud box I want to close permanently but there is a problem with customer support they are charging me lots of charges to activate plz help me @Paytmcare

• 
  dharmpal garhwal (@dpalgarhwal) reported 14 minutes ago

  Not able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced

• 
  Appar khandelwal (@Apparkhandelwal) reported 15 minutes ago

  @Paytmcare @Paytm ticket not resolving its been more than 48 hrs Ticket id - 200012533196 No one is responding over chat, no option to call, what a worst service it is !!! Deducted money for bus ticket, that has been cancelled by bus operator, now no refund has been processed.

• 
  Suresh Kumar Kurapaty (@kurafatygyan) reported 15 minutes ago

  @Paytmcare Can you help me with Paytm wallet ??

• 
  kadam Soni (@KadamSoni3) reported 16 minutes ago

  Thank you @Paytm and @Paytmcare for resolving my issue. It took some time, but I’m glad it has finally been fixed. Thank you for your support and assistance throughout the process. Keep up the good work!

• 
  Mehul Desai (@livingfree60) reported 17 minutes ago

  @Paytmcare @vijayshekhar transferred money to upi lite last night,tried to make a payment last night and tgis morning thru upi lite get a message error getting balance. The upi lite icon shows as amount credited. Pl help remedy the situation. The bot in help and customer care doesnt care.

• 
  Neeraj Sanwal (@NeerajSanwal999) reported 17 minutes ago

  @PaytmBusiness @Paytm Worst platforms. Unable to connect, No customer support available. Unable to upload documents as requested. It has been 3 days. No help option available. My 5000 is stuck in their business app.

• 
  Harley Lewis Foote (@harleyfoote_) reported 19 minutes ago

  @Paytm Curious how the refund path is gated here — payment descriptions and customer notes are free text a merchant's customers control, so the model reading them to reconcile is reading strings someone else wrote. Read-only lookups I'd worry less about, but the moment refunds are trigg

• 
  Karan Kasat (@KaranKasat) reported 20 minutes ago

  @Paytm Hello Team, I was trying to reach you over customer care number but it was not happening. Can someone please call me back on +91-9167834448? It’s a bit urgent

• 
  Mukul Bisht (@mukulbisht5897) reported 20 minutes ago

  @Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device

• 
  mithu bhatia (@mithubhatiaaa) reported 23 minutes ago

  .@Paytm @Paytmcare yall gen suck man absolutely the worst customer experience ive had

• 
  prince garg (@princegargg) reported 29 minutes ago

  @Paytm @Paytm is down since yesterday? Technical issue error everytime

• 
  Golu Nagar (@GoluNagarFVK) reported 36 minutes ago

  Hello paytm, I'm unable for paytm for business merchant account because of location error but many shopkeepers using paytm for business in my pin code area but why this service not available for me ? @Paytmcare @PaytmBusiness

• 
  Mehul Desai (@livingfree60) reported 38 minutes ago

  650.19 re credited to upi lite. Now for the balance either let me use it to make pmts or help get it credited back into my bank acct @vijayshekhar @Paytmcare

• 
  Shrishti Rai (@ShrishtiRaii) reported 39 minutes ago

  @Paytmcare It’s been almost 10 days now. Please connect me with one of your customer support executives. You have a terrible chat support. @Paytm @Paytmcare

• 
  Pushkar Bhatt (@bhattpushkar) reported 39 minutes ago

  @Paytmcare Is Paytm down now ? I am not able to make payment. iPhone

• 
  Ravi Mangnani (@sanjuravi) reported 40 minutes ago

  @Paytmcare Morning me update aaya tha kia but same problem continue hain

• 
  Ayanjit Chattopadhyay (@ayangooner) reported 40 minutes ago

  @Paytmcare How ridiculous is your service?Trying since one week to get the tickets cancelled and no help.Also why have you replaced your whole customer care to automated bots?

• 
  Rebel (@TheRebelRain) reported 41 minutes ago

  @PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank

• 
  Ravi Chandar (@ravikchandar) reported 45 minutes ago

  @karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.

• 
  Mukul Bisht (@mukulbisht5897) reported 46 minutes ago

  @Paytmcare When did the issue resolved can you please expedite are you even a human or an AI prompt?

• 
  Aman Singh Parihar (@AmanSin23791564) reported 47 minutes ago

  Dear @Paytm, it’s been 5 days since I reported my ticket refund issue. No update, no resolution. Is this the level of customer support users should expect? Kindly resolve this issue immediately. @Paytmcare #Paytm #Refund #CustomerService

• 
  Shubh (@shubhagrawal205) reported 47 minutes ago

  @PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)

• 
  Hemant Rajbhar (@HR8528) reported 47 minutes ago

  @Paytm At worst, if Paytm integrates with the cloud, Paytm will say Claude Paytm Payment Gateway charges payment-gateway charges Hosting/server cost ↓ Cloud MCP Connector Paytm Payment Gateway Authentication + Permissions Verification Payment Data Cloud Later Paytm will charge you.

• 
  prafullilani (@prafullilani123) reported 49 minutes ago

  @Paytm @Paytmcare I have yet not recieved any response from u guys apart from 'pls share your numbr'. Kindly dont do anything till I make a video viral on Insta of providing poor service and looting people of hard earned money, and it gets circulated on whole social media #Shame!

• 
  SGM (@SGM2555) reported 50 minutes ago

  @Paytmcare I am facing issues over the app and non payment. I am unable to make any payments for over two hours now. Please assist. Thank you

• 
  Dr Abhishek (UR) (@DrAbhishek_Ind) reported 56 minutes ago

  @bhattpushkar @Paytmcare Thank god i thought only i am having some problem .

• 
  Dinesh🇮🇳 (@Redd63184Reddy) reported 57 minutes ago

  **** the paytm .no coutemer support .i have raised complaint 3 days ago still you didn’t solved that.dont ever use this ****** app @Paytm @Paytmcare #paytm