Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: New Delhi, Ahmadābād, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 1 day ago |
|
Yamunānagar
|
Website | 3 days ago |
|
Mumbai
|
Website | 10 days ago |
|
Greater Noida
|
Mobile App | 10 days ago |
|
Hyderabad
|
Login | 24 days ago |
|
Dārjiling
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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anoop (@anoop1402) reported@Paytmcare I am unable to view my balance in my Paytm Payment bank Acct. After uninstall and reinstall of the app, now I am unable to login at all. Error reads technical reason try after some time. What is going on?? @vijayshekhar @Paytm
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Chiraayu patell 019 (@patelchirayu5) reported@Paytmcare Hi @Paytmcare , My father is outside of india and got his new mobile as his old mobile is not working . He want to start his paytm account but couldn’t ablt to login as OTP is not coming
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Rohan (@Rohan__0212) reportedWorst service in India by @PaytmBusiness Complaint Date- 28 March, 2026 Ticket No.- 500008198418 The complaint is not solved till now and the whole customer service are making excuses daily. More than 1 month passed. Worst Service in pos payment. @Paytm @PaytmBusiness
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Mehul Chirania 🇮🇳 (@mehulchirania) reported@Paytmcare @Paytm You need to fix your app. It doesn't work on One UI 8.5 devices. Even on the backend, my flight booking is not confirmed on your end after the payment and there's no way to reach your humans. Tired of the useless bots you have.
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Vaibhavvvvvvvvvvvvv (@iamvs2002) reported@Paytmcare Still waiting. Its urgent please help
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P1 J0x (@P1J0x) reported@Paytmcare The code remains completely unused and unredeemed. I request Paytm to reconsider the case from a customer experience perspective
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PIYUSH RAWAT (@PIYUSHRAWA73030) reported@Paytm i was trying to deactivate my soundbox from last 3 months paytm you have a worst support team ever and specially your AI bot on call 🍰 @RBI please help me to deactivate my soundbox they are charging me every single month for no use and I want a strict action
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Ramakrishna (@Krishram190795) reported@Paytmcare Hey, I have done kyc using the same pan and adhar in my other account, why it is a issue for this account? What is the mismatch you are referring to?
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Ashwinkumar Pandey (@Gabbar1702) reportedAbsolutely unacceptable service from @Paytm & @flyspicejet. Flight SG-529 (5 Apr 2026) was cancelled—still no refund after a month. No updates, no response to tickets/emails, and calls go unanswered. Please resolve this urgently. Request your support @NCH_1915
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Abdul Samad (@Abdulsamad2011) reported@Paytmcare But its already been more thm 24hrs since u r working on my issue @paytmcare
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytmcare Paytm why you are not taking care of your customer when you are giving a refund of this ticket.
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pawan kumar (@pawank_r) reportedDear @Paytmcare @Paytm why you are not allowing me to make payments, giving only warining of malicious apps. Have done almost still issue persist . Kindly revert and solve it urgently
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Nikhil (@nikhil_talreja_) reported@Paytm does not have an option or any phone number available to connect directly with the customer care executive, the AI they're using is disgusting and it is really helpless, The company like this cannot rely on only just AI, all issues cannot be understood by AI.
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Om Shukla (@OmShukl78340424) reported@Paytmcare @vijayshekhar don't play with someone money stop doing froud with your customer 🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨✨✨✨
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Navid Khan (@navid_5500) reportedDear @Paytmcare, trying to get support for Postpaid loan closure has become impossible. You don’t have a proper customer care number, and the contact number listed on the web is not working. How are customers supposed to get assistance for foreclosure/NOC/closure issues?
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Parth (@Atlas_Superior) reported@whoisbhauji @Paytmcare @Paytm No response yet. They seem to be delaying instead of fixing the issue.
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Abdul Samad (@Abdulsamad2011) reported@Paytm its been more thn 24hrs now but still my issue is not reslove and now i have only 1day for my travel. @Paytmcare kindly do fast and reply
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ANIL KUMAR JAISWAL (@janil01654) reported@Paytmcare @Paytmcare @Paytm I’ve DM’d 4 times but no fix for 25 days. “Access Denied / Hang on tight” appears right after entering my number (OTP screen never comes). Tried reinstall, network reset, other networks/devices. Looks like false device/IP block. Please resolve.
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Sachin Rathore (@sachinrathorex) reported@nuegoindia @Paytm @MORTHIndia Save your “sorry”. I didn’t book a ticket for apologies. You created the problem, closed it without communication, overlooked passenger harassment, and denied refund.
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Deepak Kumar (@virajydv9) reported@Paytmcare "Providing docs is NOT a resolution. My CIBIL still shows ₹10,060 overdue on a ₹500 loan. This is pure exploitation. I won't close my RBI complaint (N202627016003885) or give feedback until you waive these unfair charges & update my CIBIL to 'Closed'. Fix it! @PaytmCare @RBI
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Abdul Samad (@Abdulsamad2011) reported@Paytm now its just less then 24hrs left for my flight and but still my issue is not resolve. Its been more thn 2days since i raise my issue but still nothing. @DGCAIndia pls look into this @Paytmcare
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Varun (@varunrgn) reported@Paytm The new update showing error 61007 on Android devices
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Sachin Rathore (@sachinrathorex) reported@nuegoindia @Paytm I haven't received the update yet regarding the same issue, don't force me to take legal action against your ......
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Hemant Kumar 🇮🇳 (@HemuBhartiye) reported@canarabank Your base branch is not helping me. Finally I will file a case against you and @Paytm then the court will decide and you will chargeback. Worst services. You think the customer is fool
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राहुल कुमार दुबे (@rahulkrdubey) reported@Paytmcare Thank you for the response. I request you to kindly resolve this issue as soon as possible since Air India Express has already confirmed that the refund of ₹18,742 for PNR Q1HWHL was processed to Paytm on 24/04/2026. Refund Transaction ID: 489877892 NCH Complaint No: 9223166
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare Update: @Paytm customer support finally called me regarding my unresolved ticket. What’s concerning is the complete contradiction in responses. 1. Initially, Paytm’s chatbot clearly confirmed that the transaction had failed and the ticket was auto-cancelled.
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Rick Grimes (@RickRick1580144) reported@the_cycledad @Paytmcare What’s the issue here ?? it’s his shop, he can do whatever the f he wants to. If that’s a problem you can go to another shop. Tagging paytm as if there is a massive fraud going on..
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Krishno Biswas (@KrishnO04) reported@Paytmcare I have sent both the problem and my details, please resolve it quickly @Paytmcare
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jay (@BinaySomesh) reported@vijayshekhar @vijayshekhar i never wanted to come and comment on the posts for you but the Care facility for the @Paytmcare has been worst i have created ticket for last 3 days no action is taken. The IVR never connects to any person. The support is zero. I have been a customer for 7 years
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Silly cat (@MrJamesCat) reported@Paytmcare @jagograhakjago @consumerforum_ please help me