Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Website (23%)
• Transactions (8%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.

City	Problem Type	Report Time
Kolkata	Mobile App	3 days ago
New Delhi	Mobile App	11 days ago
Haridwar	Transfer	1 month ago
Bhubaneshwar	Website	1 month ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rajeshराजेशರಾಜೇಶ್ ॐ (@rajuk21) reported 6 minutes ago

  @Paytm hi I am investing every day 51rs in your app for one mutual fund. But now redeem amount is very difficult. What to do. For all service your app works fine. For redeem system goes to hang. Why.?

• 
  Keerthi Kumar (@lonewarrior_8) reported 8 minutes ago

  @Paytmcare Explain me the reason for this, if I am not eligible how can they show in their browsing page? @flipkartsupport are you willingly misguiding your customer @jagograhakjago How can we respond on this? Please suggest.

• 
  Naveet Bali (@BaliNaveet) reported 9 minutes ago

  Dear @Paytmcare, ticket # 1579410 has been pending for far too long. No resolution, no meaningful response, and endless waiting for what should have been a simple issue. Kindly prioritize this and provide a resolution at the earliest. #CustomerService @PaytmMoney @vijayshekhar

• 
  Jai Raj Srivastava (@usernameskipd) reported 9 minutes ago

  Casual reminder to @Paytm @Paytmcare that "Unable to process the request" isn't a user retention strategy. Every time I click the "Close my account" button in the app, it fails. For weeks. You must have error logs, failing to fix this implies you like it as a feature? @consaff

• 
  Abhi (@raj_abhish17096) reported 11 minutes ago

  @Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me

• 
  Apoorv Agrawal (@wowapoorv) reported 13 minutes ago

  @bsnl_care Please resolve the issue I’ve made a reacharge of 997 and its nit yet done @jagograhakjago @Paytmcare resolve or refund

• 
  Khoj Khabari (@SatishPathakCSC) reported 14 minutes ago

  @Paytmcare @PaytmMoney I need a customer care call for my issue about SIP. I have tried all option but could not be possible to connect please help about my SIP its a big amount

• 
  Karthik Malyala (@malyalakarthik9) reported 15 minutes ago

  I paid for a service that failed when it mattered. I request Paytm to provide a fair resolution and compensate me, as I had to bear the full cost of alternate travel due to the delay in resolving the issue.@Paytmcare @PaytmTravelCare #paytmissue

• 
  Bhumi Morkar (@BhumiMorkar) reported 17 minutes ago

  @Paytmcare How are we expected to connect to customer care when there is no point of contact for helpline number. My flight has been cancelled 15 days back and still no notification or refund. What is this Paytm?!

• 
  Amit (@a_myth__) reported 19 minutes ago

  @Paytmcare @PaytmTravelCare As the screenshots show, your support confirmed only 1 ticket was cancelled and the other 3 remained confirmed until the day of travel. Your app updated their status only after I raised a query, and only then did you refund those 3 tickets separately.

• 
  dhax007 sign 🧡 (@daraji_dhaval) reported 21 minutes ago

  Hi @Paytmcare , I'm not able to access my paytm payment bank account. can you please help me here? @Paytm @PaytmBank

• 
  chintuu (@orpcyOnX) reported 24 minutes ago

  @Paytmcare Thanks for your reply sahil, the issue is resolved just now. I deleted the Macrodroid App, then Paytm is working fine now

• 
  Karthik Malyala (@malyalakarthik9) reported 26 minutes ago

  I purchased the Alternate Trip Guarantee add-on while booking my train tickets through Paytm. My train was affected, and a voucher was generated, but I couldn’t redeem it due to a technical issue. I immediately raised a support ticket and tried contacting customer care.@Paytmcare

• 
  kondaiah bollineni (@urskondaiah) reported 28 minutes ago

  @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

• 
  sherin (@sherin895939728) reported 32 minutes ago

  @Paytmcare Hey Chetan, there is nothing to help me out here. Stop fooling ppl in the name of fake offer scratch cards.

• 
  YadavVijay (@Yadayvijay1) reported 33 minutes ago

  @Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26

• 
  Manas Kumar Agarwal (@15_manas) reported 33 minutes ago

  Paytm a big cheat company. Using paytm merchant service is the worst decision.. unnecessary charges are taken by them. first they assure no charges for device then they cut money automatically which we receive from our customer. That is our hard earned money. @Paytm @Paytmcare

• 
  vikram attorney (@vikram140gulati) reported 33 minutes ago

  For you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt @Paytmcare

• 
  Ayush Sharma (@im_ayushhh17) reported 36 minutes ago

  @Paytmcare Hi @Paytmcare, Booking ID / IRCTC Transaction ID: 100006677765596 UPI Reference No.: 618118478133 The booking failed, IRCTC has confirmed that the refund has already been sent to the bank, but the amount is still not credited to my account. Kindly check and help.

• 
  Rohit Dalai (@Rohit_dalai1) reported 37 minutes ago

  @Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare

• 
  sanjay nakhwan (@sanjaynakhwan) reported 40 minutes ago

  @Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply

• 
  Nemo🐠 (@indiaredeem) reported 40 minutes ago

  @Paytmcare Respond to the customer !! not me @CaneCitizenUno

• 
  shajad ali (@shajada65894051) reported 44 minutes ago

  @vijayshekhar @PaytmBusiness @Paytm fraud service by paytm deduct my amount without my consent and after 10 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay

• 
  Jay. (@hey_jt9) reported 46 minutes ago

  @Paytmcare @Paytm What a fraud app. There was a balance in my paytm wallet amount. Now the same is not shown on app and the customer care bot is just wasting time and not helping with paytm wallet.

• 
  Shubham (@ShubhammBtr) reported 46 minutes ago

  @gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.

• 
  Harsh (@casperrr_exe) reported 48 minutes ago

  @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

• 
  Pawan Pareek (@Pawanpar248) reported 55 minutes ago

  @Paytmcare ​I have repeatedly requested a Soundbox return, but my tickets are closed without resolution. This service is unacceptable. deactivate my Soundbox. Consider this my final notice; if any further charges are deducted after today, I will be forced to pursue legal action.

• 
  Shiva Krishna (@Shiva92350) reported 60 minutes ago

  My funds have been unjustly put on hold by @PaytmBusiness without any explanation. I’ve raised multiple requests, but customer support is completely ignoring me. This is unacceptable and impacting my finances. Please resolve this and release my money immediately @Paytm

• 
  Zair Shamim (@zairgame) reported 1 hour ago

  @Paytmcare Sir it's been 24 hours now. Still the issue is not resolved. Why is it taking so much of time.

• 
  Manoj Kumar (@manojNOC) reported 1 hour ago

  I have paid my cc bill on 30th june still it was pending and today is my due date whos gona pay extras charges and intrsts? My money is struckd it's been 4 days still pending help me @Paytmcare @Paytm @RBI Order id: 27241383657 Upi ref :618133091760