Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 3 days ago |
|
Chhindwāra
|
Mobile App | 9 days ago |
|
Jaipur
|
Mobile App | 12 days ago |
|
New Delhi
|
Mobile App | 17 days ago |
|
Yamunānagar
|
Website | 19 days ago |
|
Mumbai
|
Website | 26 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sheik Sabi (@Sheiksabiofical) reported@Paytm Respected Sir/Madam, I am unable to view my CIBIL score in your Paytm app. I have been trying continuously for the past one month, but it is still not showing. Even after refreshing the CIBIL score section multiple times, the issue remains unresolved.
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Almighty !! (@Mindfulness2050) reported@Iamsamirarora @Paytm by @vijayshekhar can only develop !! Kaynes Tech if honest company then they will create best AI affordable chips !! Indian IT should help in creating products at Global Level wherever they have office !
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krishan (@FrankAlbert0913) reported@PaytmBusiness The issue is related to @Paytm not business kindly assist me in the same 🥲
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Kautilya (@phsenag) reported@Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw
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RachitV (@rachitvarma4) reported@Paytmcare My issue is still not fixed and I am also not getting any replies, kindly see to it or I will be compelled to take serious action.
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Prateek Bajpai (@themusicaldude) reported@Paytmcare @Paytmcare someone has been reviewing this issue since forever. Maybe he slept while reviewing it and then went into a coma?? why don't you have a customer care phone helpline number?😡
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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vivek verma (@vivi7275) reportedVery disappointed with @PaytmBusiness Business. A payment collected on 19 May 2026 was supposed to be settled on 20 May, but the amount is still not credited to my bank account. Support is giving no proper resolution. Stopping Paytm payments until this is resolved. @Paytmcare
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मंगेश (@mangesh100100) reportedHey @Paytmcare @Paytm, I need to delete/close my Paytm Business Account. The business was closed a long time ago, but I’m unable to permanently delete the account through the app. Please help me get this resolved ASAP. #Paytm #CustomerSupport #BusinessAccount
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MZEE996 (@MZ996K) reportedRecently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare
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Vinayak Naik (@vinayaksn) reported@Paytmcare Your Android app crashes saying there is malicious app on the phone. I don't have any malicious app on my phone. I cannot submit a ticket since the app is crashing. Please tell your developers to fix the issue.
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.
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Shubham Jha (@iamshubhs13) reported@Paytmcare @PaytmBank I’ve been trying for weeks to get a cancelled cheque / bank proof from Paytm Payments Bank so I can update my mutual fund folios to a new bank account. No customer care number works. No proper support. Branch visits were useless.
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𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reportedWorst Service provider company @Paytm and @JioCare
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Satyabrata Ray (@SatyabrataRay15) reported@Paytm My Paytm account bearing mobile no 7008217083 still shows account access denied due to mobile no blocked for the past 8 days.I tried to contact Paytm and @Paytmcare and told that it will be resolved in 3-5 days but still not solved.Kindly solve the issue quickly.
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RD (@Deb7rudra) reported@Paytm why the hell did you block my number to access my paytm account? Is this some kind of joke? I want my number unblocked so that I can access my paytm account NOW
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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आयुष शुक्ला (@shuklaji_1_) reportedVery disappointing experience with @airtelindia & @Paytm. Did ₹49 data recharge multiple times because my Airtel internet wasn’t working, yet even after repeated recharges the issue remains unresolved. Money deducted but no internet access.please fix this ASAP or process refund
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar My Paytm account has been blocked for a week. I was told it would be reviewed and unlocked within 3-5 working days, but I still getting an Access Denied error. The support ticket was also closed without resolving the issue. Please help.
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RAMAKRISHNA NAMALA (@NRamakrishna00) reported@Paytm what problem is it going to solve, we can simply send 5000 to their account as pocket money ryt?
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atyantyadav (@atyantyadav2109) reportedMy Paytm account has been blocked for a week and there's still no resolution. All my work depends on Paytm — @PaytmCare please help.
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Anupam Singh Kushwah (@KushwahAnupam) reported@Paytmcare @Paytm I applied for your Soundbox with the lifetime plan and completed the payment, but I haven’t received the selected plan yet. The sales person is also not responding properly. I have payment receipts and all required documents for verification. Please help.
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Foger Rederer (@RubberBullet2) reported@Paytmcare @Deb7rudra They aren't going to do anything. Same thing happened to my account on May 17th and ever since I've been locked out of my Paytm account. No help whatsoever.
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¶π∆JJw@L SRIVASTAVA (@an____optimist) reported@Paytm Remove your "customer support" icon from the app and put up an icon saying "a ********** provides much better service compared to our app" 🖕🏻 I wish you bad fortune ahead 👍🏻
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Mustafa Ali (@Mustafa_ali_000) reportedBooked a bus via @Paytm @PaytmCheckin, faced an issue, raised a complaint but no refund. Only getting same replies: “we’re checking with the operator. Order ID: 26981749451 Ticket: MMK143224 Case ID: 200011523780 Delays like this damage the customer trust.Anyone else facing same?
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mub@@r@k (@ksharmaa7786) reported@NPCI_NPCI Please help me @NPCI_NPCI and @Paytmcare to return my amount because this money is very important for me
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Saurabh Singh (@sauxabh) reportedHi @Paytmcare, I made a transaction which is showing as successful from my side, but the receiver has still not received the amount. Kindly help me check the status and resolve this issue at the earliest.
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Sneh Dwivedi (@sneh_2208) reported@Paytmcare We are still facing same issue . What is this .If you have detect mony from bank .And not showing in Paytm Lite .It is your fault . We are struggling before 3 days
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Abhinav Saxena (@Abhinav_Saxena9) reported@PaytmCare @IntrCity Boarding 11:35 PM, Delhi→Dehradun (PNR IC244992777646). Zero proactive comms. No driver number, no vehicle details, no SMS. Bus 1+hr late. Female passenger stranded with me past midnight at Sec 62 Noida. This is the #FemaleFriendly service you advertise?
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Anurag Mishra (@anureyan) reported@Paytmcare @X The access to customer care is only allowed through the app. Once I can't access the app how do I raise a complaint.?