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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 39% Transactions (39%)
  • 33% Mobile App (33%)
  • 11% Website (11%)
  • 11% Login (11%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

CityProblem TypeReport Time
Mumbai Website 24 hours ago
Greater Noida Mobile App 2 days ago
Hyderabad Login 15 days ago
Dārjiling Transactions 22 days ago
Bengaluru Mobile App 1 month ago
Ahmedabad Withdrawals 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • dayatokale12
    Dayanand Tokale (@dayatokale12) reported

    📍No Services of Paytm Has Been Affected RBI Strike is on Paytm Payments Bank That's a Different Entity Altogether But Seeing Many Disinformation on Social Media Brilliant App But Paytm Has Clear PR Problem @Paytm

  • saravanan_sharv
    Saravanan Kandasamy (@saravanan_sharv) reported

    @Paytm Why RBI again cancelled your license of banking service? What offence that you have done ?

  • bits_threads
    bits of threads (@bits_threads) reported

    @Paytm @RBI what is this ..the transaction history not showing in your history , as it’s in my statement..NO RESOLUTION .fix it ASAP or @ rbi take strict action

  • sdilshads
    Dilshad Shaikh (@sdilshads) reported

    @Paytmcare Not sure if your customer service department has been closed lately. I have not received any update on recent issue highlighted in DM. It's been 15 days that I am unable to access Paytm app in my primary cellphone.

  • DEVENDR87375544
    DEVENDRA JOSHI (@DEVENDR87375544) reported

    @Paytmcare No cashback has been credited, yet the issue is being marked as resolved. Kindly review the actual offer shown at the time of payment and provide a proper resolution instead of repeating the same response.

  • singhria
    Pramod Kumar (@singhria) reported

    @Paytmcare And to make matters worse, your helpline is a useless IVR loop with no human agents. I switched to Paytm UPI thinking it for Indian brand first — but you proved that it was a huge mistake by me. Fix this refund now! 😡 ​#ConsumerComplaint #PaytmScam #BadService

  • KindXeeker
    Agni (@KindXeeker) reported

    @Paytm It should be permanently shut down, and Vijay Shekhar Sharma and his team must be held accountable and prosecuted for all offenses that have harmed innocent Paytm customers.

  • GuptaDeevam
    DeeVam Gupta (@GuptaDeevam) reported

    @Paytm @Paytmcare @PaytmBusiness I have MULTIPLE SHOPS in jammu from last 20 days my sound box and card swipe machine are not working i have called various concerned person your customer care and none of them are responding. Revert me or will close all & mv to bank machines.

  • DevDesai1170230
    Unfiltered Monk (@DevDesai1170230) reported

    @paytmtravel No refund received. Had to book emergency flight + alternate travel due to this mess. In-app support is just bot-generated tickets, no real resolution. Requesting immediate intervention and full refund. @Paytmcare

  • khan_kha55137
    Shuhail Khan (@khan_kha55137) reported

    @Paytm Request for Deactivation Please deactivate my Paytm Soundbox (Model 4.3) linked with Paytm ID: 868651060117257 and Mobile: 8430979164 (Name: Aamir Qureshi). I have already raised multiple requests, but the issue is still pending. Kindly resolve this at the earliest.

  • tripathi_sahdeo
    Sahdeo Tripathi (@tripathi_sahdeo) reported

    @Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu

  • Lavkush_vishwak
    Lavkush Vishwa (@Lavkush_vishwak) reported

    @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

  • imtherishi
    इतिहास (@imtherishi) reported

    @Paytm @Paytmcare hello there, I have made a Payment through my Paytm but the transfer is made in a wrong mobile number and the recepient is not answering the call, pls help me to refund my amount immediately, I have made the transaction through @ICICIBank , kindly help urgent 🚩

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently

  • Lavkush_vishwak
    Lavkush Vishwa (@Lavkush_vishwak) reported

    @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

  • Mdshafiqur82552
    Md shafiqur Rahman (@Mdshafiqur82552) reported

    @Paytm Help me I have no experience this thanks

  • darshangowdan11
    Zaraki_kenpachi (@darshangowdan11) reported

    @Paytmcare I’m facing an issue with a merchant settlement.Transaction amount: ₹954 Status in app: Showing “Credited” Issue: Amount not received in bank account and no SMS confirmation This was from yesterday’s transaction. Please check and resolve at the earliest.

  • AyushSharm47996
    Ayush Sharma (@AyushSharm47996) reported

    @Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake

  • a1239234
    AR (@a1239234) reported

    @Paytm is the only major company with a Tech-Stack good enough to give competition to Google. Now I am not sure what did @RBI do to fix this issue but its clear that they are against PayTM. Not something new, Babus can do everything to destroy Indian companies

  • AgalchaRohan
    ROHAN AGALCHA (@AgalchaRohan) reported

    @Paytmcare @khan140133 @Paytm has a very bad Customer services worst of all

  • bokkabosanam
    Satavahana (@bokkabosanam) reported

    Hello @paytmbankcare @Paytmcare please help me to reedem my fd. It’s showing error

  • tripathi_sahdeo
    Sahdeo Tripathi (@tripathi_sahdeo) reported

    @Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu

  • Ronaksharma2468
    Ronak Sharma (@Ronaksharma2468) reported

    @Paytm Hi @Paytm, I made a payment for LinkedIn Premium—amount deducted, but it’s not reflecting on LinkedIn. I’ve contacted support multiple times. I even received a call, but due to poor network, the issue couldn’t be discussed properly. Please look into this on priority. Thanks.

  • YAbhinav96
    Abhinav (@YAbhinav96) reported

    @Paytm i need help

  • lodha_gourav
    Gourav Lodha (@lodha_gourav) reported

    @Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    @Paytmcare My Paytm app is not working .

  • GKamakolanu
    GK (@GKamakolanu) reported

    @Paytmcare Useless and thieves of Paytm what happened after you nonsense post saying we will look into the issue

  • QuietTweep
    عبداللہ (@QuietTweep) reported

    @Paytmcare @Bprathamm Booking ID 26949445691 booked on 27 Apr at 10:27 AM is still showing as pending, and my flight is within a few hours. There’s no way to reach your support team. This is extremely frustrating. Please resolve this urgently!

  • ManishKhade14
    Manish khade (@ManishKhade14) reported

    @Paytm @paytmbankcare I’m trying to access my existing Paytm Payments Bank account after a ikd days, but it’s not opening. What’s the issue? Is there a technical glitch or is it related to the recent RBI guidelines? Please assist. #Paytm #PaytmPaymentsBank #Help

  • Lakshya50808919
    Lakshya khandelwal (@Lakshya50808919) reported

    Hi @Paytmcare / @PaytmBank @paytmbankcare I’m facing an issue with the mobile app. The Fixed Deposit balance is not loading, and while entering the passcode, it sometimes shows “Something went wrong.” Could you please look into this matter ASAP?