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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Mobile App (40%)
  • 30% Transactions (30%)
  • 15% Website (15%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.

CityProblem TypeReport Time
Jaipur Mobile App 1 day ago
New Delhi Mobile App 6 days ago
Yamunānagar Website 8 days ago
Mumbai Website 14 days ago
Greater Noida Mobile App 15 days ago
Hyderabad Login 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Streptococci98
    PLAIN MBBS 🫣 (@Streptococci98) reported

    @Paytmcare Due to financial issues, my loan EMI is pending. Continuous calls and harassment are causing severe mental stress and trauma. Requesting urgent attention and a respectful resolution. Please assist immediately.

  • cricketpuns
    Sumit Sharma (@cricketpuns) reported

    @Paytmcare Done, Please check and fix this asap!

  • drawat201
    Deepak rawat (@drawat201) reported

    @Paytmcare @Paytm i have paid through upi app for @Flipkart minutes order and it was showing bank cashback but I didn't receive anything and when I raised ticket it just resolved. There is no way to connect with you live. How poor and pathetic your service.

  • _Human_Male
    Abhishek Harwani (@_Human_Male) reported

    @Paytmcare I sincerely hope it's not a poorly-trained AI slop customer support experience because I have two tickets open in the customer support space with you guys and the chats have been dead cold since the very first message

  • MdMujahid313054
    Md Mujahid (@MdMujahid313054) reported

    vijayshekhar @PaytmCare @PaytmBusiness SHAMEFUL! Struggling for 1 month to update my business number. Documents submitted but no solution from @PaytmCare. If not fixed in 24 hrs, I'll close all 5 family Paytm accounts. Sending details in DM. FIX IT! #Paytm #WorstService

  • itz_faiza26
    Adil Patel (@itz_faiza26) reported

    @Paytmcare @rupeshd85371417 hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out

  • Rajiv_Realid
    Rajiv (@Rajiv_Realid) reported

    @Paytmcare Then why did you state in your last message that the offer expired on 30th April 2026? The screen shot I shared before clearly stated it's open till 12th May. I will wait this out for 24 hours and then if no resolution is provided, I will file for deficiency of service.

  • SaiyadTabish
    Tabish Saiyad (@SaiyadTabish) reported

    @Paytm i have to pay 699 rupees for the boat and cashback not received but the boat website payment offer paytm cashback upto 300 rupees but cashback not received please solve my issue.

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare @Paytmcare I am struck with the paytm gold, not able to sell due to unresolved issue. Can you expedite the resolution?

  • MeghrajXMane
    Meghraj Mane (@MeghrajXMane) reported

    Vendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar

  • plata_oo_plomo
    Pablo (@plata_oo_plomo) reported

    @paytmbankcare @paytmbankcare @Paytmcare Why is it that I am not able to login or reset my password on the Payment bank app. How will I be able to view my deposits and withdraw them?

  • afor_Ayush
    Ayush Shukla (@afor_Ayush) reported

    @PaytmCheckin @Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?

  • NaukriwithAzad
    Naukri with Azad (@NaukriwithAzad) reported

    @Paytmcare I am sick of hearing same automated messages from your side, just check it and refund my money asap..else Failure to do so by today, I will raise this issue over other social platforms!

  • Yoursupport24
    Your Support (@Yoursupport24) reported

    @Paytmcare @sooryavanshi_0 Same problem occurred they blocked paytm

  • Anushre15550054
    Anushree Agarwal (@Anushre15550054) reported

    @Paytmcare @Paytm @PaytmCheckin I have DM my order id yesterday itself but got no response. I am not sure why paytm is holding customer amount. It is very frustrating to see such customer services . Please revert me at earliest

  • Siddu0411
    Siddharth Agarwal (@Siddu0411) reported

    @Paytmcare What happened no reply till now worst service ever

  • anonyms1235
    s (@anonyms1235) reported

    @Paytmcare @PaytmMy my account was temporarily banned without clear resolution, and it has affected my ability to receive money credit notifications and manage transactions. This is my primary payment app. Requesting urgent support and account review. Please assist.

  • BuntyAthsolia
    Ravi singh (@BuntyAthsolia) reported

    @Paytm Where's our God damn money u scammers your paytm bank not working since 24 april

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Paytmcare @Paytmcare where are we on this issue ?

  • VARADAR36779348
    VARADARAJ (@VARADAR36779348) reported

    @Paytm @Paytmcare @vijayshekhar 4 days unable to transact due to “Malicious app found” error. No proper customer care response, no support, no solution, no direct contact or callback from Paytm. The issue is dragging in a very lethargic way while customers suffer.

  • nikz98_nikz
    Nikz (@nikz98_nikz) reported

    @Paytm @Paytmcare ticket # 200011607437, I've been trying to remove my bank account from Paytm and deregister from Paytm UPI but it always throws an error of something went wrong, try again later. Your clueless customer support on app isn't of any help except for robotic replies

  • SumeetMalpani
    Sumeet Maheshwari (@SumeetMalpani) reported

    @Paytmcare how many times I will have to follow up and when will you refund the money back to the customer which you have already received from the flixbus.

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare paytm gold team not able to resolve the issue for the last 10 days and they are not providing update as well

  • Avinashpuniya27
    Avinash (@Avinashpuniya27) reported

    @Paytmcare Appreciate the response @Paytm @Paytmcare, but this issue has already been ongoing for will be close to 2 months within the next 10 days.Since then, I’ve continuously followed up through tickets, escalation, and emails. At this point, I would really appreciate a concrete update.

  • casantoshprasad
    santosh (@casantoshprasad) reported

    Hello @vijayshekhar @Paytmcare is shitt Irrespective of ****** chatbot appoint some individuals who can actually connect to customer or stop this **** called @paytm .

  • PradeepBari5
    Pradeep Bari (@PradeepBari5) reported

    @Paytm @Paytmcare, I recharged a ₹29 data pack on my number but the pack has not been activated yet. Amount was deducted successfully Rs.29.00 debited from A/C XXXXXX5473 and credited to paybil3066@ptybl. Ref: 205805684113 Please check and resolve this issue ASAP #PaytmSupport

  • pawank_r
    pawan kumar (@pawank_r) reported

    @Paytmcare The resolution shared is generic one and not working i have specifically mentioned. Need soon skillful mind to look into it @Paytmcare . Hope I am able to convey myself

  • ayush2u4u
    Ayush Anand (@ayush2u4u) reported

    @Paytm @FlixBus i already complaint about this on paytm website but I didn’t got the reply for this i am trying to connect with agent but no agent is connecting only ticket is raise thought bot agent and i have to got urgently if you didn’t reply i have to sue on you please reply

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytmcare such a pathetic service for flight booking. As flight cancelled on 4th may by airlines and credit issued on same day by airlines still my refund pending. This AI powered chat sucksNo real updates from 10 days. I need my refund to be processed. Ticket no-200011520275

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Paytmcare Still no response on the issue