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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 56% Mobile App (56%)
  • 19% Website (19%)
  • 19% Login (19%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

CityProblem TypeReport Time
Kolkata Mobile App 11 days ago
Kolkata Login 13 days ago
Varanasi Login 15 days ago
Dehra Dūn Login 15 days ago
Delhi Mobile App 17 days ago
Kolkata Mobile App 24 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • diliptripathy
    Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported

    @Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .

  • Ankitparihar_
    Ankit Parihar (@Ankitparihar_) reported

    @Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.

  • Dh83150Dheeraj
    Dheeraj Rajawat (@Dh83150Dheeraj) reported

    @Paytmcare why I am unable to connect to customer care my 4500rs extra deduct

  • Shakshi44579903
    CA Shakshi Agarwal (@Shakshi44579903) reported

    @Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now

  • saini_69
    Parvinder Singh* (@saini_69) reported

    @Paytmcare Paytm lite is not working

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

  • NitishG83821536
    TK (@NitishG83821536) reported

    @Paytmcare still haven't received the new policy. I am extremely disappointed with the service from both Paytm and Tata AIG. This issue needs to be resolved immediately. Please help me and issue my policy as soon as possible. I am very worried. Thank you.

  • MikeWat46615010
    The Lovely Lola (Emperor Mikes fav geisha) (@MikeWat46615010) reported

    @paytmcare wierd issue seems to be occuring on your app. Kindly respond via dm

  • primal_brainer
    primordial intelligence (@primal_brainer) reported

    my dad's been lecturing me about my spending habits. tbh, I didn't even know where my money was going. then I opened @Paytm's Spend Summary. seeing everything broken down by category made me realize I'd spent more on eating out than on rent this month. math is finally mathing.

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    @Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?

  • noxiousgiri
    Giri Sai (@noxiousgiri) reported

    @Paytmcare Kindly check dm sent required details 2 days ago. Its been a week I reported the issue in app & more than 2 days for tweet. Either there will be irrelevant response or no response. Sept-19-25 is the original buy date wd 1 year validity but u r saying June-19-25 6 mnths validity🫡

  • Shashir5656
    Shashi Verma (@Shashir5656) reported

    want to open a new business account for recieve money for shop . Help @PhonePe @Paytmcare

  • Jigneshlakhara
    jignesh lakhara (@Jigneshlakhara) reported

    @Paytmcare My mob no. is 9428029250 App is not working from last two days. While opening app suddenly error shows and automatic close.

  • mnegiUK
    The Unbiased Commentator (@mnegiUK) reported

    @Paytm worst customer service provider, not solving customer problem

  • SURESHK63423824
    SURESH KUMAR (@SURESHK63423824) reported

    @Paytmcare When will Paytm Payment Bank customer deposits be processed?

  • Luckiestone04
    TheIndicSphereX (@Luckiestone04) reported

    @Paytmcare Merchant who is receiving 1000 of transaction everyday, why he will contact his bank for me...@Paytmcare Waseem ..Do you really think this ? He is simply saying i have not received the money & I cant help further .

  • kothariabhishek
    Abhishek Kothari 🇮🇳 (@kothariabhishek) reported

    .@Paytm decides not to proceed with bonus issue. Details below. Question: When was the last time a listed entity announced about bonus issue to be announced at board meet and then cancelled it?

  • Prabhavjawla
    प्रभाव जावला (@Prabhavjawla) reported

    Huge delay in payment updates on @PaytmBusiness money is deducted but 'Payment Received' isn't showing in my app. Is the server down? Please resolve this quickly, it's disrupting business @Paytm

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday

  • kyuteboi
    Prayas Biswakarma (@kyuteboi) reported

    @Paytmcare Still not update ? Worst service @paytm @paytmcare

  • Ram009999
    Venkat (@Ram009999) reported

    If this issue is not resolved promptly, I will be compelled to approach the Consumer Commission for deficiency in service and seek appropriate legal remedies. #ConsumerRights #CustomerService #FlightBooking @Paytmcare @IndiGo6E @Paytm

  • ashleysha
    ashleysha yesugade (@ashleysha) reported

    @Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!

  • EqualSmoke0
    EqualSmoke (@EqualSmoke0) reported

    @Paytm @PaytmBusiness Please check my DM and permanently close my Paytm Merchant account. I do not have any Paytm Merchant device. If this issue is not resolved promptly, I will be compelled to file a complaint with the RBI.

  • yo_lak
    Yola (@yo_lak) reported

    PayTm is really good in the cases where the internet connection is too slow. Never fails. @Paytm

  • suren_investing
    Surender Singh, CMT,FDP (@suren_investing) reported

    @vijayshekhar , your Paytm service sucks..if there are any frauds, nobody responds in either online chat an ur AI chat both has lower IQ than 5 Yr old..Please get u house in order on such simple issues before projecting on cutting-edge tech @Paytmcare

  • SarthakRohilla2
    Sarthak Rohilla (@SarthakRohilla2) reported

    Dear @PaytmBusiness what’s ur problem Every month mera charge kat rha h itne bar complain kra chuka hu close my box but no response @Paytm @PaytmBusiness scammer ho tum #paytm #paytmbusiness

  • Prosenj26121111
    Prosenjit (@Prosenj26121111) reported

    @Paytmcare This is your support reply regarding recharge plan, check the attach image of your support chats mentioning your faults.

  • 78sudhir
    sudhir (@78sudhir) reported

    @PaytmBusiness @Paytmcare @Paytm kot bhi paytm business app or Paytm soundbox use me nhi le,ye payment settlement time se nhi karte or customer service centre per baat karne par bhi koi solution nhi nikalte,total collection money ko hold pe dal dete h

  • AakashG0yal
    Aakash Goyal (@AakashG0yal) reported

    Maybe @Paytmcare @PaytmCheckin @Paytm should rename "Customer Care" to "Customer Ignore." It's been 10+ hours with zero response. Is acknowledging a customer's refund query really that difficult? Still waiting for an update on Booking ID: 27255988499.

  • 13Trishant
    Trishant_13 (@13Trishant) reported

    I am Facing financial harassment by @Paytmcare @PaytmBusiness . Unauthorized Soundbox activated on MID uTAcde80738085895055 without consent. ₹155 deducted for a non-existent device. Support ignoring Case 200012302389. Resolve immediately before I escalate to @RBI Ombudsman.