Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/01/2026 21:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (71%)

    Transactions (71%)

  2. Login (14%)

    Login (14%)

  3. Transfer (14%)

    Transfer (14%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • kunalkumar307 Kunal Kumar (@kunalkumar307) reported

    @Paytmcare If you not deactivating, i lodge This issue on @RBI Banking ombudsman

  • askvishalsingh_ VISHAL SINGH🇮🇳 (@askvishalsingh_) reported

    I’ve been investing in the SBI Jan Nivesh MF through @Paytm, but now my investments are not showing on the platform. Some payments have even been deducted from my account but are still marked pending. I’m not getting any support from Paytm this is really disappointing. @RBI

  • yogeshbangad_ Yogesh (@yogeshbangad_) reported

    Dear @PhonePeSupport From last 2 months my sound box is not working called local support person multiple time and raise ticket also from last 15 days Still not getting any solution from your end if not possible then let me now i can easily switch to @Paytm SR No - 67920713

  • kunalkumar307 Kunal Kumar (@kunalkumar307) reported

    @Paytmcare My issue is not resolved, please deactivate my merchant QR

  • ankitbidawatka ankit bidawatka (@ankitbidawatka) reported

    @Paytmcare Did a flight booking yesterday night Payment deducted and no pnr till now. Worst Platform No customer care avaialble Just AI boat available which is help less Bookind id- 25977537678 Pls need urgent help I want PNR

  • SBhargav83 SAM.INFO (@SBhargav83) reported

    @PaytmBank @Paytmcare I raise ticket for one issue ticket no : 3390171541 No one responding to me Could you please help me out

  • KartikSarap Kartik Sarap (@KartikSarap) reported

    @Paytmcare I have mailed and messaged you many times, but your email ID doesn’t work and your customer support hardly answers calls. Even if they pick up, they only waste time until we give up in frustration. In the end, you never solve the problem.

  • Mukeshmihani1 Mukesh mihani (@Mukeshmihani1) reported

    @Paytmcare @PaytmBusiness have requested 10 times to your customer care for deactivation of pos machine , but they always sa techinical error, they just keep me in hold for 15 mins for saying sorry there is technical error please call again later,bad service

  • livingfree60 Mehul Desai (@livingfree60) reported

    @Paytmcare @vijayshekhar got a DM saying we called your number but was not avbl. It is a blatant lie. I do not have a missed call. Service very poor.

  • SanchitJain04 Sanchit Jain (@SanchitJain04) reported

    @PaytmTravel @Paytm It’s been over 48 hrs since refund was promised for Order ID: 25952036906. Operator says refund “initiated” but nothing received. Paytm support ticket also raised, yet no update. Please escalate and resolve this urgently.

  • nushkaloveslife Angelist | On a mission | ꫂ❁ (@nushkaloveslife) reported

    @Paytmcare I’ve been trying to claim a prize but your team keeps extending the date of response with no real resolution its been 3 months and the dm as well is giving only automated responses. Please help urgently. #PaytmSupport #NeedHelp

  • kunalkumar307 Kunal Kumar (@kunalkumar307) reported

    @Paytmcare why are you not responding ? I already issue on DM. LOOK at the earliest.

  • SBhargav83 SAM.INFO (@SBhargav83) reported

    @Paytm @PaytmBank can you please help on this issue

  • ankitpundir0112 Ankit Pundir (@ankitpundir0112) reported

    @Paytmcare Paytm customer service is nothing but pathetic After fighting with you guys from last 30 days i have finally decided to quit paytm forever and deleteing my paytm account. Thank you so much for wasting time

  • Muthunagappan4 Muthunagappan (@Muthunagappan4) reported

    @Paytmcare worst. All cashpoints are vanished suddenly and given gold voucher as only way to redeem. That stupid gold voucher is also not working. Let's file a case against paytm for such fraudulent actions. Fraud paytm. Worst paytm.

  • SBhargav83 SAM.INFO (@SBhargav83) reported

    @Paytm I raise ticket for one issue ticket no : 3390171541 No one responding to me Could you please help me out

  • sasi1312 சசிகுமார் ஏழுமலை (@sasi1312) reported

    @Paytmcare can you help me to resolve the ticket raised by your AI assistant. Number: 200000173140. Since 5 days I am following up but no response or no contact from @Paytm

  • RaviGup78582428 Ravi Gupta (@RaviGup78582428) reported

    @manishyadav433 @Paytm @Paytmcare Escalate this issue to RBI ombudsman for full time chutti . Licence cancellion ki or jaae

  • ankitbidawatka ankit bidawatka (@ankitbidawatka) reported

    @Paytm Did a flight booking yesterday night Payment deducted and no pnr till now. Worst Platform No customer care avaialble Just AI boat available which is help less Bookind id- 25977537678 Pls need urgent help I want PNR

  • kanik_mittal Kanik Mittal (@kanik_mittal) reported

    @Paytmcare Always just giving fake hopes of resolution with no response to the customer ever

  • kanik_mittal Kanik Mittal (@kanik_mittal) reported

    @Paytm biggest fraud UPI company. Always cheat it's customer

  • DariyaSika28548 Sikandar Dariya (@DariyaSika28548) reported

    @Paytmcare very bad service paytm. I have rafferd my friend and they have done their first payment but I haven't received any reward for rafferal

  • Lokeshlok2l Lokesh (@Lokeshlok2l) reported

    @Paytmcare @Paytm Hlo paytm my above is not resolved yet 😞 please help @Paytmcare

  • amitkrkushwaha5 AMIT KUSHWAHA (@amitkrkushwaha5) reported

    @Paytm @Paytmcare I have booked a flight through your app but the transaction failed on 14th sep 2025 but still I am not able to get refund from paytm. Your customer care assistant is just reconnecting every time and not able to contact your channel. @vijayshekhar #paytmfraud

  • sunnynaguri Sunny Naguri (@sunnynaguri) reported

    @Paytmcare I've already done this two days ago. The subject line is "Onboarding Issue".

  • chandakritesh23 RItesh Maheshwari (@chandakritesh23) reported

    @Paytmcare i dont know but sudden there is some problem , i am unable to pay any upi payment.. please resolve my problem ASAP

  • Mohamme02658198 Mohammed Kadiwal (@Mohamme02658198) reported

    @Paytmcare I raised a support ticket (22204829219) but my issue is still unresolved after several days. Please assist and provide a solution as soon as possible. Let me know if you need more details via DM.

  • ankitpundir0112 Ankit Pundir (@ankitpundir0112) reported

    @Leenz_23 @Paytm @vijayshekhar Same here i am facing this problem and they are not allowing now i have decided to take government help

  • Mukeshmihani1 Mukesh mihani (@Mukeshmihani1) reported

    @Paytmcare have requested 10 times to your customer care for deactivation of pos machine , but they always sa techinical error, they just keep me in hold for 15 mins for saying sorry there is technical error please call again later, pure harrasement by your #Paytm

  • livingfree60 Mehul Desai (@livingfree60) reported

    @Paytmcare @vijayshekhar struggling with UPI lite for 4 hours to no avail. Already 2 tickets issued to resolve issue. Unable to toggle to one time payment to upi lite. The prompt stays on auto up . I don't want to use the auto top up facility. No one has been able to resolve this. Everyone keeps sending the same messages. Please help.