Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Website (23%)
• Transactions (8%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.

City	Problem Type	Report Time
Kolkata	Mobile App	4 days ago
New Delhi	Mobile App	12 days ago
Haridwar	Transfer	1 month ago
Bhubaneshwar	Website	1 month ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  venkatraju (@venkatraju) reported 3 minutes ago

  @Paytmcare I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.

• 
  संजीव कुमार /Sanjeev kumar 🇮🇳 (@sanjeev2548) reported 5 minutes ago

  Hi @Paytm why I am not able to see my daily SIP @Paytmcare ,what a. Shame you are playing wit the customer money @vijayshekhar

• 
  Vishal Deshpande (@vishaldeshpande) reported 7 minutes ago

  @100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service

• 
  Zair Shamim (@zairgame) reported 9 minutes ago

  @Paytmcare Sir it's been 24 hours now. Still the issue is not resolved. Why is it taking so much of time.

• 
  Nemo🐠 (@indiaredeem) reported 9 minutes ago

  @Paytmcare Respond to the customer !! not me @CaneCitizenUno

• 
  Rohit Dalai (@Rohit_dalai1) reported 9 minutes ago

  @Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare

• 
  Jay. (@hey_jt9) reported 10 minutes ago

  @Paytmcare @Paytm What a fraud app. There was a balance in my paytm wallet amount. Now the same is not shown on app and the customer care bot is just wasting time and not helping with paytm wallet.

• 
  IntheMoodfortweetz (@InMoodfortweetz) reported 10 minutes ago

  @ajayyjha @Paytm Hey did they resolved it. I am facing same issue

• 
  Ritwick Ghosh (@RitwickGhosh3) reported 12 minutes ago

  @Paytm @Paytm There is no proper reply over DM. Help me to connect in call with an agent.

• 
  Madhan Anbalagan (@madhanstweets) reported 16 minutes ago

  Credit card bill payment issue since June 30 2026. Rs 36000 debited from me but not credited to the card account. Only chat bot support is there. No customer care number. 3 days have passed. Use paytm at your own risk. #paytm @Paytmcare

• 
  Khoj Khabari (@SatishPathakCSC) reported 17 minutes ago

  @PaytmBusiness @Paytmcare i have ordered paytm sound box but due to unprofessional behaviour of delivery partner they marked delivered take otp and now denying to deliver at my location.Please help about it

• 
  Shaikh Rehan (@Sheikhrehan234) reported 17 minutes ago

  3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare

• 
  iamatit (@amitprb) reported 17 minutes ago

  @PaytmBank why I am unable to access the app. Unable to view wallet details neither on Paytm app nor Paytm Payments App @Paytmcare

• 
  Vikas Yadav (@VikasYadavA2Y) reported 20 minutes ago

  @Paytmcare Pls refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  Ashish Dwivedi (@AshishD69007140) reported 22 minutes ago

  @Paytmcare mam You can help me paytm se reliving letter chahiye mil nhi pa raha paytm customer care number nhi lagta email id not working & customer paytm hayring default please help me ashish Kumar employee code. 10125109 mo. 6392084254

• 
  avinash singh (@creativeeagle69) reported 25 minutes ago

  @MyPaycare @paytm I was just checking how Paytm Postpaid works. On the first step, AutoPay got created, but now I can't delete it. Paytm says to contact Suryoday Bank, but their customer support isn't answering calls. Please help me remove this AutoPay.

• 
  Zair Shamim (@zairgame) reported 26 minutes ago

  @Paytmcare I have never thought that in this age of digitization, a simple grievance will take this much time to get resolved.The only assistance,as of now,I need is the resolution of my issue. If you want any information related to transaction,feel free to ask me.

• 
  Mohit Verma (@MohitVe74672466) reported 26 minutes ago

  @Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing

• 
  Sharad.N (@Sharad_N_D) reported 30 minutes ago

  @PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..

• 
  i mantesh yadav 🇮🇳 (@yadavmantesh01) reported 37 minutes ago

  @Paytm Payment of ₹349 is successful, but Jio recharge is not received. Airtel Thanks app was used with Paytm UPI. Please help. Transaction ID: 7478647389383307264.

• 
  Rausan (@Rausan007) reported 39 minutes ago

  Dear @Paytm and @DigitInsurance, Extremely disappointed with the service and lack of resolution. I renewed my vehicle insurance policy (Vehicle No. OD02AK9911) through Paytm on Digit Insurance two days ago. Payment was successfully completed and KYC was also done. Yet no policy.

• 
  Shiva Krishna (@Shiva92350) reported 39 minutes ago

  My funds have been unjustly put on hold by @PaytmBusiness without any explanation. I’ve raised multiple requests, but customer support is completely ignoring me. This is unacceptable and impacting my finances. Please resolve this and release my money immediately @Paytm

• 
  Amirul Islam (@Aryaanllb) reported 41 minutes ago

  Unfair total freeze on my @Paytm acnt for mnts over a minor Layer 2 dispute. Paytm's automated support desk is stuck in a loop demanding an NOC, ignoring the fact that my undisputed funds are completely separate. Urgently need human review for Case Ref: 200012126707! @PaytmCare

• 
  IX (@ishuraj) reported 41 minutes ago

  @Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well

• 
  Amit Bodh (@BodhAmit) reported 41 minutes ago

  I am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120

• 
  Apoorv Agrawal (@wowapoorv) reported 43 minutes ago

  @bsnl_care Please resolve the issue I’ve made a reacharge of 997 and its nit yet done @jagograhakjago @Paytmcare resolve or refund

• 
  Prasun Banerjee (@Prasun27) reported 44 minutes ago

  @Paytmcare I would like to to delete one automatic payment mandate but I couldn’t able to .. whenever I tried to do it it’s asking for sim verification and the verification failed every single time .. I tried almost everything for last few days but couldn’t succeed .. please help

• 
  Karthik Malyala (@malyalakarthik9) reported 46 minutes ago

  Despite multiple calls and follow-ups, I received no timely response. After 3 days, I was informed that the voucher was finally working. By then, my journey was already over, and I had arranged alternate transport using my own money.@PaytmTravelCare @Paytmcare

• 
  MULK RAJ ANAND (@VoteMulkraj) reported 50 minutes ago

  This is a clear case of service downgrade and misrepresentation. Customers paid for AC Sleeper comfort but received a completely different service without prior notice. Requesting immediate intervention, investigation, and appropriate refund/compensation. @Paytm @vijayshekhar

• 
  Karthik Malyala (@malyalakarthik9) reported 58 minutes ago

  I paid for a service that failed when it mattered. I request Paytm to provide a fair resolution and compensate me, as I had to bear the full cost of alternate travel due to the delay in resolving the issue.@Paytmcare @PaytmTravelCare #paytmissue