Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (39%)
- Mobile App (33%)
- Website (11%)
- Login (11%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
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Website | 3 hours ago |
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Mobile App | 21 hours ago |
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Login | 14 days ago |
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Transactions | 21 days ago |
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Mobile App | 1 month ago |
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Withdrawals | 1 month ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Agni (@KindXeeker) reported@Paytm It should be permanently shut down, and Vijay Shekhar Sharma and his team must be held accountable and prosecuted for all offenses that have harmed innocent Paytm customers.
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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Lalit Sharma (@LalitSh76342433) reportedHello Paytm I am not able to access my Paytm wallet balance. It has been 2 months but you didn't transfer the balance to the bank account. @Paytm @Paytmcare @PaytmMoneyCare
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AR (@a1239234) reported@Paytm is the only major company with a Tech-Stack good enough to give competition to Google. Now I am not sure what did @RBI do to fix this issue but its clear that they are against PayTM. Not something new, Babus can do everything to destroy Indian companies
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Navneet (@Navalneet) reported@Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds
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Vineela Sushmitha (@itsme_vineela) reportedRequesting: • A direct refund of the deducted amount • Or an upfront travel voucher (without requiring a new booking first) Hoping for a customer-first resolution from @AirIndiaX Thank you for the silence @Paytm @sharetoproblems
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Av (@anshulverma8604) reported@Paytmcare @PaytmBank @Paytm What will happen to those who have money deposited in PPBL who have FD there, after the RBI cancelled its licence? Neither the customer care is working, nor you giving any response . When will they get their money🥺? Unable to complaints through DM.
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Gourav Lodha (@lodha_gourav) reported@Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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TÜSHÄR PÜBG (@Tushant_sakhla) reported@Paytmcare I have also shared the alternative number of mine if you are not able to call on my primary number so you can call on my alternative number. But you guys are not ready to call me.. Is paytm only buying a plan for internet access. @Paytmcare @vijayshekhar shameless people
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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Swapan Kumar Manna (@swapankm) reported@Paytmcare I don't need anymore support. I'm closing my account. Thank you guys!
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Ashish K. (@_itz_Ashish) reported@Paytmcare You are providing inconsistent responses. On one hand, you state that “the scratch card is expired and no longer applicable,” while on the other, you mention that “the concern is being looked into.” I request you to thoroughly review my issue and provide an answer/resolution.
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Saravanan Kandasamy (@saravanan_sharv) reported@Paytm Why RBI again cancelled your license of banking service? What offence that you have done ?
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Abhinav Mishra (@Mr_abhi9) reportedReally disappointed with Paytm’s service. There’s no proper resolution to issues, and reaching customer support is a struggle. Even when you do get through, they don’t listen they just repeat their scripted responses. @Paytm @Paytmcare @PaytmBusiness
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Vineela Sushmitha (@itsme_vineela) reportedStill no response or resolution from @Paytm Airline has confirmed ₹1,496 was refunded to the booking partner on 23rd April, yet only ₹442 has been received. No clarity, no support, no resolution so far. @Paytmcare please respond.
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Joel Joel (@Joel005003) reported@Paytmcare This constitutes deficiency in service and unfair trade practice. If the refund is not credited immediately with a confirmed ARN/UTR, I will file formal complaints with RBI Ombudsman and the consumer court without further notice. Treat this as final escalation.
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ZAID LALA KHAN (@zkhan7952) reported@Paytm @Paytmcare I have already filed a complaint with National Consumer Helpline (Docket No: 9176293), but my issue is still not resolved. My genuine funds are being held without any clear reason, even after submitting all required documents and proofs multiple. @PaytmBusiness
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Dilshad Shaikh (@sdilshads) reported@Paytmcare Not sure if your customer service department has been closed lately. I have not received any update on recent issue highlighted in DM. It's been 15 days that I am unable to access Paytm app in my primary cellphone.
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Sanjeet (@sanjeet90) reported@Paytm @Paytmcare need email id or a direct call to resolve. AI help and support is very bad on your app. This is direct steal of our hard earned money
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g 𓆜⋆˚࿔ (@planetgauri) reportedalso @Paytm @PhonePe @GooglePay can you block or take some action on them
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Sahil Chahar (@Airwarriorsahil) reported@Paytmcare No one is checking nothing Ticket was raised there was no solution provided Called 100 times never got connected with any customer representative Ai support is just useless @paytmcare
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PUNIT PRAJAPATI (@prajapati_24047) reported@Paytm @Paytmcare Post 1/3 We requested deactivation of our Paytm Soundbox. A service query was raised: 500007909823, assigned to Aniket Bhati. Paytm please look into this urgently. This is very concerning.
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DEVENDRA JOSHI (@DEVENDR87375544) reported@Paytmcare Repeating the same message does not resolve the issue. The response shared in DM refers to conditions that were never shown in the original offer displayed on Instamart. I have already shared screenshots proving this mismatch........
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Adarsh chaturvedi (@adarsh1429) reported@Paytmcare How pathetic your service is not getting any response after sharing details just cancel ticket @Paytm @Paytmcare
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Pawan Singh Bhandari (@lmPSBhandari) reported@Paytm Not able to access my FD account need money urgently
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Unfiltered Monk (@DevDesai1170230) reported@paytmtravel No refund received. Had to book emergency flight + alternate travel due to this mess. In-app support is just bot-generated tickets, no real resolution. Requesting immediate intervention and full refund. @Paytmcare
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sanjeeee (@sanket0981) reported@Paytm 😡😡😡😡You are Fraud , My soundbox Stops working since last 2 years , i still pay monthly charges on it There is no help from your side
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Md shafiqur Rahman (@Mdshafiqur82552) reported@Paytm Help me I have no experience this thanks
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Sandeep Rana (@sandy_rana29) reportedPaid ₹4210 to for a swipe machine, but neither received the device nor any refund till date. KYC submitted multiple times but rejected again and again without any valid reason. Contacted customer support several times — no resolution. @Paytm @Paytmcare #Paytm #ConsumerRights