Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (40%)
- Transactions (30%)
- Website (15%)
- Login (10%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Mobile App | 3 days ago |
|
Jaipur
|
Mobile App | 6 days ago |
|
New Delhi
|
Mobile App | 11 days ago |
|
Yamunānagar
|
Website | 13 days ago |
|
Mumbai
|
Website | 19 days ago |
|
Greater Noida
|
Mobile App | 20 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Pulchritudinous (@jovialwinter) reported@Paytmcare I never redeemed or used this gift card. Saying 'brand confirmed redemption' without sharing any proof is not a valid resolution. Please provide redemption details, transaction reference & proper investigation instead of generic replies. Escalate this issue. @Paytmcare @MyNykaa
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Piyush Kackar (@KackarPiyush) reported@paytm @paytmcare Do you have any customer care number where i can address my urgent or immediate issues if I am unable to access the Paytm app.
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Vijay Raghav (@VijayRaghv) reported@Paytmcare Day 5 and still no refund from @Paytm despite airline confirmation that the amount has already been released to the booking partner. No proper customer support, no human escalation, only automated replies. This is becoming unacceptable. Please resolve immediately
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Akshat Shrivastava (@AkshatS33714506) reported@Paytmcare my upi is not working
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Biswajit Bera (@Biswaji44924888) reported@Paytmcare @PaytmBank @paytmgold Prashant how your team will validate? Because you don't have my number right. Email me will share the number. And I hope you hear back soon (not like other companies who take minimum 1 month to resolve any issues) As a 8 years of loyal user, had paytm gold holder I can expect it
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v anand (@vevanand) reported@Paytm I'm getting access denied. How to resolve?
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Ravi S Prasad (@ravi_s_prasad) reported@Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.
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Raj kumar (@irealrajkumar) reported@TheOfficialSBI A UPI payment was mistakenly transferred to the wrong account, and the receiver is refusing to return the money. Kindly help trace the transaction and provide urgent support. The transaction status is successful and a complaint has already been raised @Paytmcare
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Piyush Kackar (@KackarPiyush) reported@Paytmcare @Paytm I had already DMed but haven't received any resolution for the issue I am facing. Could you please let me know if the team is able to solve the issue.
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Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported@Paytmcare SpiceJet had already confirmed refund to Paytm on 29 April itself, yet the amount was withheld for weeks without proper response through support channels. Consumers should not be compelled to pursue legal proceedings for legitimate refunds already acknowledged by the airline.
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¶π∆JJw@L SRIVASTAVA (@an____optimist) reported@Paytm Remove your "customer support" icon from the app and put up an icon saying "a ********** provides much better service compared to our app" 🖕🏻 I wish you bad fortune ahead 👍🏻
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Yash Jain (@jainyash822) reported@Paytm do you have any customer care number where we can address our urgent or immediate issues if we are unable to access the Paytm app. #paytm
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Vijay Raghav (@VijayRaghv) reportedDear @IndiGo6E pathetic service no response every executive just repeats the same automated reply like robots rather then giving a solution since I booked through @Paytm one more worst decision I don’t even understand how people are bearing this from you both
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Vijay Raghav (@VijayRaghv) reportedDear @allianceair the customer service team is just trained to repeat only one thing you have booked through @Paytm @Paytmcare contact them for cancellation and refund while they are slow as a snail to even respond who am I supposed to reach out to for my issue it’s a nightmare
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Not working please check
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Akash Surana (@AkashSurana3) reported@Paytm @Paytmcare Facing a very disappointing issue with my flight cancellation refund. While initiating the cancellation, the refund amount shown was ₹4742, but on the final confirmation page it suddenly changed to just ₹177 without any proper explanation.
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Yash Jain (@jainyash822) reported@Paytmcare Hi Vinod, It's been 12 hours since the ticket was opened and there's still no update. Why is my registered number blocked from accessing Paytm? Please tell me the ETR. Please DM me if you need any more information but please resolve my issue quickly. @Paytm @Paytmcare #paytm
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Subhadeep Dasgupta (@Subhadeep_Sans) reported@Paytmcare unable to log in paytm
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AMAN K KASHYAP (@akdominator) reported@Paytmcare please help
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santosh (@casantoshprasad) reportedHello @vijayshekhar @Paytmcare is shitt Irrespective of ****** chatbot appoint some individuals who can actually connect to customer or stop this **** called @paytm .
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.
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Paytm Care (@Paytmcare) reported@BhabaniRath2000 @Paytm @RBIsays Hi Bhabani, I’m Jatin. The error appears to be occurring due to transaction limits set by your bank on the debit card. To help resolve this, we’ve already reached out to our lending partner for an alternate payment option and are currently awaiting the required details. Don’t worry - I’m actively following up on this for you and will keep you updated as soon as we receive a response. 💙
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare whats the cause of blocking my number from login into my paytm account
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v anand (@vevanand) reported@Paytmcare How long will it take to resolve such a small issue??
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Dustu Chele (@DattaWhat) reported@Paytmcare Whats wrong. I have been using it for 13 years. All of a sudden. Are you facing any glitch or a bug on your software.
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notsosweetsatan (@sonotsw33t) reported@Awakeningu14 @SonOfBharat7 @Paytm Did you sell your old used phone to someone recently and before this UPI issue occurred?
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RAJAMOHAN (@RAJAMOH41485164) reported@Paytmcare Useless Paytm, just cheating by showing Cashback offers & after using it Paytm Cheater's giving only Garbage Voucher's which is good for nothing. Just stealing Rajamohan 97.......24
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prem yadav (@yprem084) reported@Paytmcare @Aayush0688 Please help Paytm 885012752