Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (62%)
• Website (23%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, and Jaipur.

City	Problem Type	Report Time
Delhi	Mobile App	11 hours ago
Kolkata	Mobile App	8 days ago
New Delhi	Mobile App	16 days ago
Haridwar	Transfer	1 month ago
Bhubaneshwar	Website	1 month ago
Agra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit (@a_myth__) reported 11 minutes ago

  @Paytmcare @PaytmTravelCare As the screenshots show, your support confirmed only 1 ticket was cancelled and the other 3 remained confirmed until the day of travel. Your app updated their status only after I raised a query, and only then did you refund those 3 tickets separately.

• 
  Ankit Barnwal🇮🇳 (@MrAnkit26599) reported 11 minutes ago

  @Paytmcare regarding Paytm for Business, it's very harrassing for me, my money hasn't been settled in my bank account for 30 June 2026. Pls help

• 
  JOGINATH BEHERA (@jnbehera) reported 13 minutes ago

  @Paytm @Paytmcare @PaytmBusiness my sound box is not working, payment is taking through qr code, but customer care is showing no active sound box linked with my account. Please check and confirm.

• 
  Abhi (@raj_abhish17096) reported 13 minutes ago

  @Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me

• 
  Wrangler#@69 (@satwik16357) reported 14 minutes ago

  @Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits

• 
  Shoryabh Srivastava (@ShoryabhS) reported 14 minutes ago

  I got so many calls for the refund generated for Order ID 27253745051 from Phone number +91 70517 89706 stating my Car insurance payment has been declined and I have to pay again. But never got the refund of the cancelled service. @Paytm please look into the matter.

• 
  धैर्य | Dheeraj (@HealthFIPassion) reported 15 minutes ago

  Dear @Paytmcare - not sure if you handle PayTmMoney customer queries as well…

• 
  Shivom Choudhary (@ChoudharyShivom) reported 18 minutes ago

  @Paytmcare sabse bekr service without any thing they are sending sound box and automatic taking charge from my bank please look it into this mattar.

• 
  TesLa (@emravikanth) reported 23 minutes ago

  Hello @Paytmcare @paytmmallcare @Paytm. I am trying to download an invoice for a purchase I made on paytm mall but Iam not able to download it. I have contacted the customer care multiple times they are denying to send me the invoice. Can you please send me the invoice.

• 
  Arpit (@ArpitRa12715246) reported 30 minutes ago

  Dear @Paytmcare @PaytmBusiness Still not any update. Already completed 72hr but still no update from our end It's very frustrating and pathetic service.

• 
  A K Singh (@TclSingh) reported 31 minutes ago

  @Paytmcare Still problem persisting

• 
  Vedant Garg (@GargVedant) reported 31 minutes ago

  . @Paytmcare My flight was cancelled and a support ticket has already been raised. However, there has been no follow-up or update from your team so far. Requesting you to kindly look into this ticket (allow me to DM) at the earliest and take immediate action. Thank you.

• 
  Amaan khan (@beingamaankhann) reported 35 minutes ago

  @Paytm If the paytm payment bank has been closed then why that transaction was successful because if the bank was closed then payment should be failed but it was successful. Please help otherwise i will escalate this issue

• 
  Ritwick Ghosh (@RitwickGhosh3) reported 35 minutes ago

  @Paytm @Paytm There is no proper reply over DM. Help me to connect in call with an agent.

• 
  Ajay (@hello_ajayrawat) reported 36 minutes ago

  @Paytm @Paytmcare I am unable to see my food wallet balance in the app. Please help.

• 
  YadavVijay (@Yadayvijay1) reported 39 minutes ago

  @Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26

• 
  HARIOM MAHOUR (@HARIOMMAAHOR) reported 40 minutes ago

  @Paytm a transction of amount 40000/ was recieved at my paytm account wrongly by someone and the same was returned by me at another day after confirmation, but my account is suspended since then and no support is received by me through paytm till date. Kindly unblock and resume.

• 
  Naveet Bali (@BaliNaveet) reported 43 minutes ago

  @Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !

• 
  Arshad Khan (@ArshadKhan_1) reported 44 minutes ago

  @Paytmcare @Paytm your team is taking more than 2 months to resolve refund issues? And your toll free number doesn’t have option to connect to the call agent ?

• 
  Ankur Agrawal (@AnkurAg09) reported 47 minutes ago

  @Paytmcare As per normal rule, if any customer not eligible , the offers does not highlight while payment . But it was highlighted to me . I hv applied it. And shows exhausted on next payment. Whose ss is attached . Now do whatever. But it's cheat

• 
  Bhumi Morkar (@BhumiMorkar) reported 48 minutes ago

  @Paytmcare How are we expected to connect to customer care when there is no point of contact for helpline number. My flight has been cancelled 15 days back and still no notification or refund. What is this Paytm?!

• 
  Shaikh Rehan (@Sheikhrehan234) reported 48 minutes ago

  Please solve my problem ,and take action against your agent @Paytm @Paytmcare

• 
  Sandeep Sablok (@SandeepSablok) reported 49 minutes ago

  @PaytmBank @Paytm @Paytmcare Very poor service by paytm. Want to increase the limit call lodged since last 10 days no update.

• 
  Zair Shamim (@zairgame) reported 49 minutes ago

  @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

• 
  Naveet Bali (@BaliNaveet) reported 49 minutes ago

  Dear @Paytmcare, ticket # 1579410 has been pending for far too long. No resolution, no meaningful response, and endless waiting for what should have been a simple issue. Kindly prioritize this and provide a resolution at the earliest. #CustomerService @PaytmMoney @vijayshekhar

• 
  Sandeep Keshri (@Sandeep9119) reported 54 minutes ago

  @Paytm @Paytmcare Booked flight using paytm the amount was not Fully refunded and already escalated this issue and still there is no proper response from you all and @airindia is directly giving you a clarity that amount was fully refunded why are you all not refunding my amount

• 
  Story TV Official (@story_tv_asia) reported 55 minutes ago

  @idiotic734 @vijayshekhar @Paytm Hi Himanshu. We apologise for the inconvenience. Could you help us with your registered number via DM and we will assist you asap.

• 
  bhawna (@bhawna2212) reported 55 minutes ago

  @Paytm My issue with Paytm, raised on 22nd June 2026, remains unresolved till date despite repeated attempts. The service is still not working, and no effective resolution has been provided so far. This prolonged delay reflects poor customer support and system inefficiency.

• 
  i mantesh yadav 🇮🇳 (@yadavmantesh01) reported 56 minutes ago

  @Paytmcare @airtelbank @JioCare This delay is completely unacceptable. Kindly coordinate, verify the transaction, and resolve this issue immediately. If this continues, I will escalate the matter to the appropriate regulatory authorities. Transaction ID: 7478647389383307264.

• 
  Amaan khan (@beingamaankhann) reported 59 minutes ago

  @PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…