Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (50%)
• Transactions (19%)
• Website (19%)
• Login (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

City	Problem Type	Report Time
Agra	Mobile App	10 days ago
Chhindwāra	Mobile App	17 days ago
Jaipur	Mobile App	20 days ago
New Delhi	Mobile App	25 days ago
Yamunānagar	Website	27 days ago
Mumbai	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hrishikesh Chaavan 🏹 (@h_chaavan) reported 2 minutes ago

  @Paytmcare @vijayshekhar your customer care is third class

• 
  Somesh Jaju (@JajuSomesh) reported 2 minutes ago

  @Paytmcare @Paytmcare My Paytm Business settlement from 30 May is on temporary hold. No response from support yet. Please help resolve this issue. #PaytmBusiness

• 
  𝙎𝙖𝙠𝙩𝙝𝙞🥀 (@ridersakthii) reported 4 minutes ago

  @saurabh_tatu @Paytmcare Same problem 😪

• 
  nickkk.base.eth (@Soja_vro) reported 5 minutes ago

  . @Paytmcare I am unable to make payment through my paytm upi. is it down?

• 
  Aqib Khalid (@AqibKhalid5) reported 6 minutes ago

  @Paytmcare It's frustrating me now Your support is so bad I can't explain I'm waiting for 16 days now.

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 6 minutes ago

  @PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService

• 
  ವಿಜಯೇಂದ್ರ 𝕏 ಇಂಗಳಗಿ (@VijyendrIngalgi) reported 6 minutes ago

  Hey @Paytm from day 1 to till now I was trusted and using Paytm but you really disappointed me with your service, i can't able to find wallet where it was having some amount and i can't even able to contact the customer support, the chat bot is not helping at all @Paytmcare

• 
  Ajay Kumar (@kasnia_Ajay30) reported 11 minutes ago

  @Paytmcare Is it your service? Worst mistake that for booking a air ticket I used Paytm. For just one GST invoice, how may times I have to raise a help ticket...@PaytmCheckin @vijayshekhar

• 
  atyantyadav (@atyantyadav2109) reported 11 minutes ago

  My Paytm account has been blocked for a week and there's still no resolution. All my work depends on Paytm — @PaytmCare please help.

• 
  Samrat Ghosh⚓️(65/100) (@samratghosh54) reported 11 minutes ago

  @Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.

• 
  Saurav Sagar (@mello_drama020) reported 11 minutes ago

  @IndiGo6E @Paytmcare Indigo is asking to contact Paytm for a refund. @Paytmcare please help me to connect with your customer care executive Via Call.

• 
  Siddharth Meesala (@VamshiCrazy) reported 14 minutes ago

  Dear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.

• 
  Nilavarasan V (@nilavarasan_v) reported 15 minutes ago

  @Paytmcare I have also shared further details, HDFC confirmation on incorrect MCC and case id created within Paytm care for this issue 5 days ago. Looking forward to your positive response.

• 
  Abhinav shukla (@iam_av9) reported 17 minutes ago

  @MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.

• 
  Pulkit_625 (@guptapulkit625) reported 17 minutes ago

  @Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar

• 
  ankur sandhu (@kryfor) reported 18 minutes ago

  @Paytmcare @PaytmBank Unable to access my Paytm Payments Bank balance. Registered number is not being recognized even though it was working earlier. Already emailed Grievance Officer and Nodal Officer but no response yet. Please resolve this urgently.

• 
  CJP_2029 (@sunilbxnoi) reported 23 minutes ago

  @PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.

• 
  PAVAN NAIDU (@Pavannaidu457) reported 23 minutes ago

  @Paytm Please address the following Paytm app issues: lag, lack of dark mode, UI glitches, slow scanner on Android, and overall performance improvements.

• 
  Satish M (@Sati4284) reported 23 minutes ago

  Hi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.

• 
  Prateek Bajpai (@themusicaldude) reported 27 minutes ago

  @Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?

• 
  Raghav sharma (@Raghav_545) reported 34 minutes ago

  @Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.

• 
  Sk Ranjiith (@RainaRa49346818) reported 37 minutes ago

  @Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm

• 
  PAVANKARTHIK (@pavankarthik_99) reported 43 minutes ago

  @Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money

• 
  Siddharth Meesala (@VamshiCrazy) reported 46 minutes ago

  Dear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.

• 
  ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported 49 minutes ago

  @Paytm can I request to help out

• 
  Dr. Dipabrata Banerjee (@dbbanerjee1) reported 50 minutes ago

  @mramitagarwal @Paytmcare A #Fraud #scam company plays with customer #goldcoin

• 
  Piyush K (@Geeky_Sindhi) reported 52 minutes ago

  @NPCI_NPCI UPI doesn't work with Nepali e-sewa bank QR code, Gpay throws an error but @Paytmcare stupidly considers the mob. no. info captured in the QR to be an indian number instead and facilitates sending ₹ to that number. I, out of habit and in a hurry, ended up losing money

• 
  Reddy (@iam_Rah12627) reported 53 minutes ago

  @IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..

• 
  Shaurya Pathania (@ShauryaPathani4) reported 56 minutes ago

  @Paytmcare @Paytmcare you don't see my tweets and my DMs. Pathetic customer service.

• 
  Ravi MP Sharma (@imrvsharma) reported 57 minutes ago

  Worst service ever experienced no one tried to contact me till now @Paytmcare @Paytm