Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (47%)
- Website (20%)
- Transactions (13%)
- Login (7%)
- Withdrawals (7%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 14 days ago |
|
Bhubaneshwar
|
Website | 14 days ago |
|
Agra
|
Mobile App | 26 days ago |
|
Chhindwāra
|
Mobile App | 1 month ago |
|
Jaipur
|
Mobile App | 1 month ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Samarth A Naik (@SaMaRtH_KD) reported@Paytmcare @Paytm : Device environment not correct on Android 13 OxygenOS phone. Help!
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Garvit Goyal (@garvitgoyal31) reported@Paytmcare card machine not working since 2 months. Raised complaints 3 times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id- 500009072486, 500009267389
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Keerthi Kumar (@lonewarrior_8) reported@Paytmcare Explain me the reason for this, if I am not eligible how can they show in their browsing page? @flipkartsupport are you willingly misguiding your customer @jagograhakjago How can we respond on this? Please suggest.
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Aditi Tewari (@adititewari13) reported@Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.
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ANSHUMAN SINGH (@Anshusingh1503) reportedDear @Paytm, @Paytmcare your AI support is unbelievably frustrating. You asked for a State Bank of India statement, and I uploaded an SBI statement—which is literally the same bank. Instead of reviewing the document properly, your system keeps sending the same automated responses
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.
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Vicky 🇮🇳 (@vikram_wadhwani) reported@Paytmcare @Paytm you have third class customer support. I have been repeatedly trying to get status on my ticket 500009441446,but all my efforts to reach you are in vain.Try to understand not every query can be solved through BOT,keep an option open for human interaction.
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🇮🇳 Sourav Nandi (@SouravNandi_17) reported@ThePaytmPG @Paytm How yo access Paytm payment bank now?
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Amit Bodh (@BodhAmit) reportedI am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120
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Neeraj Kashyap (@neerajkashyap88) reportedDear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP
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CitizenCane (@CaneCitizenUno) reported@Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm
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Muhammad shadab (@Muhamma42285812) reported@Paytm @Paytmcare I am not getting any help please do call me fast I want to cancel and get my refund
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Yogesh Yadav (@yadavyogesh89) reportedThis is a complete failure of service! @PaytmCare replaced my device after so much harassment, and the new Soundbox died within 3 days. Who will compensate for my business loss, @vijayshekhar? Stop giving automated replies and resolve this now! Ticket ID: 500009091758 @Paytm
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Zaidi (@AbbasZaidi08) reported@Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.
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JD (@ZiledarVerma) reported@Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.
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Vinod R Saravaiya (@saravaiya_r) reported@Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same
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Harsh (@casperrr_exe) reported@Paytm @Paytmcare but despite waiting for more than 2 weeks, there has been no update or resolution also not able to contact any Paytm customer executive Kindly look into this matter on priority and process my refund or provide a clear update 3/3 #citylandtravels #CustomerSupport #RefundPending
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Fardeen khan (@filmy_fardeen) reported@Paytmcare @Paytm I need help updating the PAN card linked to my Paytm account. The PAN currently associated with my account is not mine, and I want to update it with my correct PAN details. Please assist me with the process. Thank you.
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Saurabh Singh-YouTube Strategist (@saurabh_youtube) reportedhey @Paytm @Paytmcare problem is still not resolved
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Tareek Aaryan (@Tareek_Aaryan) reported@PaytmBusiness @Paytmcare @SMFGIndia My complaint is already under review with SMFG and Paytm. However, today multiple auto-debits of INR 620 have been processed from my account while the loan adjustment and due calculation issues are still under investigation.
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KING_K (@GODKILLER387) reported@Paytmcare At this point it's getting absurd 😞 I regret why did I even use paytm. The support is doing nothing my payment is stuck for 24 hours and I'm not even getting a single reply
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aditya kumar (@kumaraditya736) reportedMy pan is wrongly linked to an unknown number on paytm. I checked on the income tax portal, and my pan ditails are correct there. Paytm support is asking me to close an account that doesn't belong to me. Please help! #paytmFraud" @Paytmcare @PaytmBusiness
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Venjix Gaming (@Venjixgaming) reported@Paytmcare Solve this issue
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Vijayshree (@Vijayshreeeee) reported@Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.
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itsmesandy ☀️ (@sansin83) reported@Paytmcare its been 2 weeks n u have still not resolved my issue, 6k struck with u n plz wake up,,the most fraud n pathetic service by paytm
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Ashish Dwivedi (@AshishD69007140) reported@Paytmcare customer care number, email id not working Please help me reliving letter provide
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Sarvesh (@Sarvesh_Tiwari_) reported@Paytm fraud activity on my account but your stupid AI chat bot will not connect with any customer care rep. Pl DM #paytm
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nav (@fornavneet1) reported@Paytm @Paytmcare unable to download the statement. Ur ai isn't working. No customer care at all. No agent
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Mohammad Zeeshan (@ZeeshanFazil) reported@Paytmcare Hello Sahil, when can i get the refund ? I have deducted another Rs.649 due to NACH failure for the other EMI. So far i have been deducted with Rs. 1298 because of this issue. Who will compensate it?