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Paytm down? Current status and problems

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Transactions (40%)
  • 33% Mobile App (33%)
  • 13% Login (13%)
  • 7% Website (7%)
  • 7% Withdrawals (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Bengaluru Mobile App 5 days ago
Ahmedabad Withdrawals 14 days ago
Alīgarh Transactions 18 days ago
Qādiān Website 21 days ago
Kolhāpur Mobile App 26 days ago
Chandigarh Transactions 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Shubham21570996
    Shubham Baliyan (@Shubham21570996) reported

    @Paytm @Paytmcare one of the worst customer service app, where we cannot connect with the customer worst to worst app

  • naveenhub
    Naveen 💫 (@naveenhub) reported

    @vijayshekhar @Paytm Sir train seat booking me service charges kam kariye thoda.

  • Frshbush
    n (@Frshbush) reported

    @Paytmcare Hello I tried to cancel or change travel date my bus ticket. But you guys are deducting the 80% of amount of booking. What is this money looting policy? My bus travel haven't even started. Bus service provider is ready to change dates. But you only want to loot.

  • Bunty1486
    Bunty (@Bunty1486) reported

    @Paytmcare purchased 3 soundboxes as PayTm merchant for diff outlets of mine. Bought on false pretext thru your salesman promising NO MONTHLY RENTAL and just a one time payment for the box. Raised multiple tickets to return the fraud-based box but the CC is tone deaf. Kindly help

  • shubhamd001
    Shubhamd001 (@shubhamd001) reported

    When i am entering my pan card details in paytm money it says mapped with other user while in paytm app its registered with me only and i am logging through the paytm app whats wrong..help @PaytmMoneyCare @Paytmcare @Paytm

  • Drj_vg
    Dhiraj Goswami (@Drj_vg) reported

    From past 10 days i m requesting to @Paytmcare for my number upgrade in account. But they didn't updated yet. Third class service from @Paytm

  • vikaskr_4_u
    Vikas Kumar Yadav (@vikaskr_4_u) reported

    I don't know what was in the last update, my app is crashing whenever I open it. And not able to use it for last 8-10 days bcuz of app crash I was hoping that update will come..... But its already 10 days gone.... Kindly fix the issue with update @Paytm 🙏

  • customersuppe
    customer care (@customersuppe) reported

    @naresh82682813 @Paytmcare Contact customer support 9883125649

  • Ulf91774191
    Ulf (@Ulf91774191) reported

    @Paytmcare @NaraayanKannan U guys dont even have paytm postpaid related issues.U guys took my 5000/- rupees by charging it twice and not responding now and unable to connect with you guys for the same.

  • Virajat
    Rohit Sharma (@Virajat) reported

    @Paytm When my issue will resolve

  • anantjgd
    Anant (@anantjgd) reported

    @vijayshekhar @Paytm your company was so innovative in the fintech space..never had issues with your service till I reached out to @Paytmcare for a query.. the seem to be hellbent on losing me as a customer..

  • janardhan45mech
    janardhan reddy (@janardhan45mech) reported

    @Paytmcare As per my loan agreement I can preclose the loan anytime after first due date.Your team is saying it's not allowed till 8th August.I want to preclose now or I will stop any future emi payments and also raise the issue with the banking ombudsman. @Paytm @vijayshekhar

  • OvezWadia
    Ovez Wadia (@OvezWadia) reported

    @Paytmcare Pls provide your nodel officer email id I want resolution for any how poor service Paytm

  • kesarwani12345
    Shubham Kesarwani (@kesarwani12345) reported

    @PaytmBusiness @Paytmcare @Paytm I would like to bring your kind attention to the above message. It is about 15 days, you did not send customer agent yet to deactivate my sound box as you mentioned in message box ,And I would request the authorities to consider the concern.

  • IamSudhanshuJha
    Sudhanshu Jha (@IamSudhanshuJha) reported

    @Paytm @Paytmcare how to know whether one's saving account at paytm payments bank is linked with aadhar or not? As you customer care service is very pathetic, I can't connect with them regarding this, so I had to tweet. Please provide me with the solution.

  • MandarJ95230275
    Mandar Joshi (@MandarJ95230275) reported

    @Paytmcare then help, I have already given order number in pic

  • rajgudhka_31
    Raj Gudhka (@rajgudhka_31) reported

    @Paytm @Paytmcare it's been more than 8 hours since I've raised an issue with you First there was no contact from your side. Is this how you provide customer service If i would be charged extra interest on emi then I'm not liable for that @Paytm

  • customersuppe
    customer care (@customersuppe) reported

    @VIVEK3939 @Paytmcare @Paytm Contact customer support 9883125649

  • amanjainsinghal
    Amann Sohan Jaain (@amanjainsinghal) reported

    @Paytmcare @Paytm @PaytmBusiness I am continuously calling on your customer care but i am not getting any response and i am suffering loss due to you guys please solve my issue as soon as possible. it's been 18-19days and i am loosing my patience.

  • SampadMalla
    Sampad Malla (@SampadMalla) reported

    @Paytm My Paytm is not working. Please solve the problem

  • shaikh_shere
    Shaikh Shere Ali (@shaikh_shere) reported

    @Paytm @Paytmcare I am keep texting you why you are not replying I want my money back it was faild but amount has been deducted help me on this ...

  • Suraj___pratap
    Suraj pratap singh♨️ (@Suraj___pratap) reported

    @Paytmcare @PaytmBank Today is my last date of credit card payment . Paytm blocked my amount for 48 hr ....worst service ever experienced Plz help asap

  • aditaydoi
    aditaydoi (@aditaydoi) reported

    @Paytmcare i want close my Paytm postpaid account I have tried many times but Paytm customer care has not closed my Paytm postpaid account so I request you please close my Paytm postpaid account #Paytm #paytmcare #paytmkaro

  • caanmolagarwal
    Anmol Agarwal (@caanmolagarwal) reported

    @Paytm no reply. Is this your customer service?

  • Rajat_Manish_
    Manish Mishra (@Rajat_Manish_) reported

    @clixcapital @Paytm @Paytmcare I am unable to use paytmpostpaid,if I can't use then plz report to cibil that I have closed my postpaid service because I have no dues.If u want to resume my service then Plz check an error of my account,what's the problem,Y I'm not able to use it

  • Virajat
    Rohit Sharma (@Virajat) reported

    @Paytmcare @Rabindr72939892 If you are not accepting any new kyc than please look into old customers as I am suffering from last 8 days for kyc transfer from old to new as my old number is discontinued. What kind of service level you are providing to your customer or kastomer

  • FgtrKumar
    Fgtr Kumar (@FgtrKumar) reported

    @Rishi92900994 @Paytmcare PAYTM CUSTOMER CUSTOMER NUMBER ❾❽❷❼❾❷❸❹⓿❾

  • fsd_trader
    Parag Khandelwal (@fsd_trader) reported

    @Paytmcare @vijayshekhar I have been trying to close my Paytm postpaid account for the last three months. I have repeatedly raised concerns on the bot app regarding closing, but it does not close. Kindly help!

  • Krsajjan1
    Kr.sajjan Singh Naruka (@Krsajjan1) reported

    @rameshj99533872 @Paytm please reply to the customer as soon as possible

  • nikhilchandra07
    Nikhil Chandra (@nikhilchandra07) reported

    @vijayshekhar @Paytmcare Tried a lot to connect with you for a help. But I failed 100 times. So, Finally writing here. Can you please check status for UPI Ref No: 221642037089? Amount is not with me nor with the receiver. Hoping, it's not a scam! @RBI