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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (80%)
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Transfer (20%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh, Coimbatore and Kozhikode.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Suhas Badhe
(@suhasbadhe) reported
@Paytmcare I'hv logged 3rd ticket for the same issue over the last 2 months but not getting any resolution. Ticket# 3215684343 Don't respond with "DM your details". I've explained the issue multiple times & don't wish to waste time further. Your support is the worst of its kind.
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Prasanta Misra
(@dharmamkarmam) reported
@Paytmcare I paid Vodafone post paid billRs 588.82 today through Paytm Wallet.Shockingly along with phone bill amount an amount of Rs 400 has been debited from my wallet under transaction no-9228722557.I tried for 3hours to report the case to Paytm wallet to no avail!PLEASE HELP!
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Smit Shah
(@ShahSmit34) reported
@Paytm there is a glitch on your app, i inserted correct pin for upi, amount did not get deducted at first, but when i cancel the payment, amount got diducted. Please look into this. @UPI_NPCI please you also look into this.
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abhi ram kalidindi
(@abhi_kalidindi) reported
@paytmbankcare @Paytm @PMOIndia it is very frustratimg act from Paytm payments Bank .my money was struck in fixed deposit with Paytm trying to redeem it since last 7 days . It was not processing and you the employees at Paytm not even responding and making issue clear .
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Vipin Gusain
(@vipinsgusain) reported
@Paytmcare How many times will I message you? You guys are typical customer service and do not give any response in the name of 24*7, there are messages everywhere, mail, facebook and now where to do
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rajat sharma
(@rajatsammy) reported
@Paytm @Paytmcare my name is vinod sharma. My paytm account register with this 9868867289.i am unable to complete my paytm kyc.paytm wallet to bank, always showing bad request by server. Pathetic service giving by paytm. I am retired person.unable to reach paytm center. Plz help
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Sagar Patel
(@sagarpatel16200) reported
from
Lucknow, Uttar Pradesh
From city centre complained about issue many times your officers refuse to take relevant docs at time of submission by saying they are not needed Pathetic IVR will have to wait min 30 for a 2 min call 24*7 chat also replies after wait of a week @Paytmcare @Paytm @vijayshekhar
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🇮🇳 सत्यमेव जयते 🇮🇳
(@Nk15t07) reported
Dear @PaytmTravel @Paytm do you have human customer care executive number? Computerized customer care is disgusting. It's urgent. It is related to My recent bus ticket booking.
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kumar pawan
(@pwnkumar786) reported
@Paytm @Paytmcare @AdityaBirlaGrp Hello paytm team Very bad experience your customer care All dues clear from my side but now one issue is occured in cibil showing suit filed/settled.
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Vipin Gusain
(@vipinsgusain) reported
@vijayshekhar Bro, first of all you should fix your customer service. In the name of 24*7, neither customer service would reply, neither tweet nor call on customer care number. How will such a business run brother? @Paytmcare
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Lāx X VīsHnøī
(@XVishn) reported
@Paytm My many tickets are not resolved please help me
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Konark Sharma
(@KonarkSharma99) reported
@Paytm kindly arrange a customer care call back @ 91-7838485321 , Unable to process every transaction
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Shaik muzakkar
(@ShaikMuzakkar) reported
@paytminsider @paytm insider worst service in terms of ticket booking .
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Bakkaiah yadav
(@BakkaiahYadav) reported
@Paytmcare i need call support about my lone details
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Prasanta Misra
(@dharmamkarmam) reported
@Paytmcare Basically your employees lack the curiousity and motivation to help a disturbed customer.I am sure at all India level millions of customers are facing similar issues and are silenced by your lack of proactive response!
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Konark Sharma
(@KonarkSharma99) reported
@Paytm kindly arrange a customer care call back @ 91-7838485321 , Unable to process every transaction
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Maheep Malviya
(@MaheepMalviya) reported
@Paytmcare This is what I am receiving everytime. Could it seems usefull every time without working on the issue?
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Manish Nyol
(@manish_nyol) reported
@Paytmcare Very bad service My payment is failed again and again
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Abhishek Gupta
(@abhisguptas) reported
@Paytmcare I have still not received my cashback for a transaction made 8 days back. Your customer support is not able to help, there is no response on the ticket #3217579317. How much time do you need to resolve a ticket? There is no ETA or help given. #CustomerService #cheat
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My Damini
(@my_dakini) reported
@PaytmBank @Paytmcare Kindly resolve Ticket no. 3211623452. It's fraud by OptiPay App in PlayStore. It deducted 599 for Manual verification via Paytm and app says refund within 48hrs. But no such refund. Wtf
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Ak Vishnoi 07
(@AkVishnoi071) reported
Dear @Paytmcare @Paytm My wallet is not getting active and without it why my business is facing a lot of problem : please help !🙏
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Rohit Kirar
(@RohitKi05572714) reported
@Paytmcare my sound box is not charging since it's delivered i am unable to contact with paytm support for sound box please contact me
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Rahul Rajput
(@aslirajputtt) reported
Hey @Paytm @Paytmcare I want help..please contact me ASAP.. immediately..your customer care is behaving very bad with me...
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Sagar Patel
(@sagarpatel16200) reported
from
Lucknow, Uttar Pradesh
@Paytm @Paytmcare No option for Grievance officer in Capital city of Uttar Pradesh Lucknow worst service from #paytm submitting docs again and again for a death claim for last 1 year pathetic officers never picks a call whenever available they are located approx 30km of distance.
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SS
(@Sunnysethi22) reported
Please help me in this matter @Paytm @Paytmcare @paytminsider
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shaz yo
(@shaz_yo) reported
@Paytm @Paytmcare @PaytmPostpaid I am not able to pay my paytm postpaid bill as I don't live in India anymore. Can't access my account from outside India. Not able to contact customer support. Kindly help as my cibil score is affecting and interest is increasing. Thanks.
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Sachin Auradkar
(@SachAurSach) reported
@Paytm I have been using Paytm from many years, but I don't know what happened to Paytm support team which has failed repeatedly to resolve one simple issue. I have completed my KYC visiting nearby Paytm KYC centre again as per latest guidelines but still wallet is inactive.
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Prasanta Misra
(@dharmamkarmam) reported
@Paytmcare What is baffling is your 0120 4456456 has no clue as to how to respond to desperate defrauded customer query.I am not feeling very comfortable in this hopeless situation.Please ramp up your customer services anticipating possible customer queries and complaints!
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VenakatRamanaKunchi
(@kvraman36k) reported
@Paytm @Paytmcare @PaytmTravel hey! I have booked tickets on wrong dates. And i request for ticket cancellation and refund of money. But I am facing problem with contact customer care, respective travel agency not giving proper response
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Ayush Chandwani
(@AyushChandwan12) reported
@Paytmcare Paytm postpaid charges should be reversed by today , still its showing , just trying to remind you that today is the last date of fixing the issue. DMed you also. Worst Experience