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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (67%)
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Login (33%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Vidit Anand
(@vidit_anand) reported
Dear @Paytmcare,@vijayshekhar how to delete saved card, I am unable to do. Please improve your customer service via phone and chat, there no option to type your message please add some features.
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Monika thakur
(@Monikat70420) reported
@Paytmcare What a pathetic service from Paytm Ruined my cibil score with all postpaid payments on time and contacted customer service many times but still not contact i have paid all payments on time but Clix finance from paytm listed Not paid on Cibil and not doing correction.
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Siddhant Moitra
(@siddhantmoitra2) reported
@Paytmcare Hey! can you please help me resolve my issue regarding my account i have been trying to resolve this issue since 10 days through in-app chat system but always end up talking to automated bots and even on helpline numeber.
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veer bhandari
(@veer37) reported
@Paytmcare my order id 16595202470 sent way bill number 89735092952 not delivered till date. your courier partner is not responding on phone and niether contacting me on my mobile 6000380943. kindly help me recieve the consignment for which i have already paid.
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NARESH BATRA
(@NARESHBATRA1963) reported
@Paytmcare Can anyone help as I have transferred the amount to a number which does not exist.. will be obliged
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Vox pouli
(@CitznRaht) reported
@Paytm Just because I publically complained about bad service Paytm has stopped all cashback on my transactions. 🤐
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Arunkumar P
(@Arunwings2) reported
@Paytmcare No thanks. You replied too fast allowing me to find the issue by myself.
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soundarya
(@bhargavi93) reported
@Paytmcare : Need an immediate assistance in regards to a statement. I've tried reaching every folk possible. I'm being redirected to a bot. Please can someone help or reach me out ASAP.
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rohit kaintura
(@rohitshahid) reported
@Paytmcare @PaytmTravelCare i am your valuable customer i am canceled the flight ticket 50 days ago but amount not refund in my account my booking id is 15314743532 And Bank reference no.1792765868 Is Paid time 30.sep.2021 10:55am Kindly resolve this issue as soon as possible.
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Naveen msdian
(@Naveenmsdian6) reported
Help me @Paytm
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rohit kaintura
(@rohitshahid) reported
@jagograhakjago @Paytmcare i am your valuable customer i am canceled the flight ticket 50 days ago but amount not refund in my account my booking id is 15314743532 And Bank reference no.1792765868 Is Paid time 30.sep.2021 10:55am Kindly resolve this issue as soon as possible.
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Ashwin Nagar / अश्विन नागर ❁
(@ashwinnagar) reported
Hey @Paytm I have fasttag. It doesn't work. It ask to do kyc to activate. But KYC is already activate. Now I can't even transfer fasttag. You customer care is crap, they don't know. Your KYC agent says, KYC is already done. Why you do the business which you don't know?
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KKumar
(@KaranHavle) reported
@Paytm Wow, what a worst service your are giving. Iam having issue with Paytm postpaid since November 16,2021. It's more than a month still my issue isn't resolved. Worst Service Award Of The Year Goes To PAYTM Ticket ID:22050502014.
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radhika malik
(@radhikapmalik) reported
@Paytm bought #fasttag from u & was sent incorrect barcode!Was traveling from nasik 2 del today & was stopped at every toll plaza inspite of having balance! Called support team multiple times only to be told after 5 hrs dat they will ship new tag! Where do i take delivery on rd?
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rohit kaintura
(@rohitshahid) reported
@IATA @Paytmcare i am your valuable customer i am canceled the flight ticket 50 days ago but amount not refund in my account my booking id is 15314743532 And Bank reference no.1792765868 Is Paid time 30.sep.2021 10:55am Kindly resolve this issue as soon as possible.
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Vinay Kumar Vallampati
(@vinayvallampati) reported
@paytmgold @Paytm @SridharVarun Please make sure the services are rendered on par with the ads being published, no major PINCODE of Hyderabad is serveciable for delivery of DigiGold, no customer care channel atleast to report this and no proper/appropriate response from escalation team.
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Girish Lundwani
(@Girishlundwani) reported
@PaytmBusiness @Paytm you guys are the biggest platform for scammers I see why your share Prices are going down no one believes you guys scammers safe haven make your policies strict or suffer.
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Ajay Mandal (AJ)
(@ajaymandal_k) reported
@Paytm May be not about homepage but if you ask one thing to change in paytm @Paytm is to replace bot customer support responses, have knowledgeable folks there.
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yoganandam gopal
(@gyoganandam) reported
@Paytmcare How will I contact paytm support in emergency? No email contacts. Support chat and support no only IVR.
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Vamshi Bommerla
(@VamshiBommerla) reported
@Paytm Stop changing it! It's not a good experience to see that homepage change every week or 2. FIX SOMETHING!!!
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🍁 وشال
(@Mightyd3vil) reported
@Paytm to add customer service direct contact number
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Gaurav
(@gaurav18nov_) reported
@Paytmcare Hi, I am having issue with delivery of my order # 16655797184 I didn’t get any call or contact detail of the delivery agent so i could reach him.
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KKumar
(@KaranHavle) reported
@Paytmcare Wow, what a worst service your are giving. Iam having issue with Paytm postpaid since November 16,2021. It's more than a month still my issue isn't resolved. Worst Service Award Of The Year Goes To PAYTM Ticket ID:22050502014.
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Parmod Rawat
(@ParmodR68728086) reported
@Paytm @vijayshekhar i am really surprised how you people are surviving with zero customer service. Its been almost a week that i am calling your helpline and visiting kyc point.Though my KYC is already complete my paytm wallet is inactive I am paying penalties for toll! Pathetic
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Yanik Soni
(@yaniksoni) reported
@Paytm Dear PayTm, I have made a recharge of 666 but the benefits were not given and got a call from service center that they will pay half of it.!!! That how you loose customers .!!!!!#fraudPaytm
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PRAMAL DASS
(@PramalD) reported
@Paytm Cheater and poor service provider #CheaterPaytm #fraudindigitalpayment
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Abhay Kumar
(@madabhayy) reported
@PaytmTravel @Paytm @Paytmcare Dear team Please help to get my refund for cancelled flight,airline already refunded to you it's been already more than 2O months I really fed up to follow up again n again Please refund asap Ticket I'd -22055852117
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Parmod Rawat
(@ParmodR68728086) reported
@Paytm i am really surprised how you people are surviving with zero customer service. Its been almost a week that i am calling your helpline and visiting kyc point. Though my KYC is already complete my paytm wallet is inactivate. I am paying penalties on the toll plazas! Pathetic
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Ranjan Mishra
(@R15490) reported
@Paytm Sir there is a suggestion please pay attention our new users who start paytm they face this problem how to use paytm you should open paytm training center for such new users.
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Anshuman Sinha
(@AnshumanSinha07) reported
@Paytm why is my paytm account suspended? I have always cleared all the outstanding amount. But when asked to raised the limit, the verification failed. How can i restart my account? You have no customer care number to talk to!!!!