Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/28/2026 11:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (47%)

    Transactions (47%)

  2. Mobile App (20%)

    Mobile App (20%)

  3. Login (20%)

    Login (20%)

  4. Website (7%)

    Website (7%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Withdrawals
IndiaAlīgarh Transactions
IndiaQādiān Website
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
IndiaChandigarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • DineshK73130569 Dinesh Kurmi (@DineshK73130569) reported

    @Paytmcare Totally waste! They can't even solve a simple problem,shame

  • cde1ab703a8549e Prabhash Chaudhary (@cde1ab703a8549e) reported

    @Paytm not good for shopping. I ordered my product on 8th May and still waiting for my product to deliver, not able to connect to customer support. @Paytmcare

  • ArupMai37837169 Arup Maity (@ArupMai37837169) reported

    @Paytm At Haldia, 1 or 2 Online Food Supply Company supply food due to lockdown, hence I have some problem to collect 'five wicket haul' card ... Is there any other way to collect that... If it is then please reply...

  • BoxerBhi3 Boxer Bhi (@BoxerBhi3) reported

    @amith2539 @Paytmcare 9353982311 call me customer care number

  • antique_aviral Aviral Singh Rajpoot (@antique_aviral) reported

    Hey @dhanicares, I've made a transaction of rent payment on @Paytm using dhani free cashback card but the payment was failed and my money was debited. @Paytm says that they've refunded the amount back but I haven't received any refund yet. Please help me regarding this.

  • antique_aviral Aviral Singh Rajpoot (@antique_aviral) reported

    Hey @dhanicares I've made a transaction of rent payment on @Paytm but the payment was failed and my money was debited. @Paytm says that they've refunded the amount back but I haven't received any refund yet. Really frustrated with your customer service. Kindly look at my issue.

  • Lakshay02315551 Lakshay Malhotra (@Lakshay02315551) reported

    Just cancelled my order with @PaytmMall @Paytm after waiting for 3 weeks to get it resolved by the support. The worst customer support experience ever #paytmmatkaro

  • youarebimal Bimal Majumdar (@youarebimal) reported

    Why so many notification in my @Paytm ? As a #Paytm user I fell irritating for those push messages like offers, others service related messages. I want only my transportations messages. But how?

  • BoxerBhi3 Boxer Bhi (@BoxerBhi3) reported

    @Manojku2372 @Paytmcare @Paytm 9353982311 call me customer care number

  • reyaz4d Reyaz Ahmad (@reyaz4d) reported

    @ArthSocial Hello @Paytmcare @ArthSocial I closed my paytm postpaid account in Feb but it is still showing open in CIBIL and Experian credit bureau. I have sent repeated emails to your support but no luck. Please close it asap.

  • akshitsoni_ Akshit soni🌌 (@akshitsoni_) reported

    @Paytm My kyc is done but i am not able to send wallet money to bank Kindly help

  • sudhirtaudee WhatsApp (@sudhirtaudee) reported

    @Paytmcare paytm account in which no other can transfer money to my paytm wallet as while transferring the money no option of paytm wallet is shown I have repeatedly complaint about this problem to PayTM care but no one has solved my problem till now please look into the matter.

  • Rajkuma68177763 Rajkumar (@Rajkuma68177763) reported

    @Paytmcare Sir      My name is rajkumar Verma my paytm MO. No. Is 9516787383. Iam bookd cancelled my train ticket 24 april 2021 PNR No 2419308374 amount 255 rupees is not refund in my account. I contact irctc but he sad content to paytm.... Plz solved my issue

  • mohdafs51140736 mohd afsar (@mohdafs51140736) reported

    @Paytmcare @Paytm I was transferring the rent through new added service rent payment on paytm but amount of 20000 is debited from my card but amount is not received into my account. Please do help here because landlord wants this money instantly

  • ravi_patel_ce ravi patel (@ravi_patel_ce) reported

    @Paytm - I have registered as food merchant but still my customers are not able to pay to me using their paytm food wallet. Tried raising multiple complaints but no luck. Can you please help for the same.

  • youarebimal Bimal Majumdar (@youarebimal) reported

    Why so many notification in my @Paytm ? As a #Paytm user I fell irritating for those push messages like offers, others service related messages. I want only my transportations messages. Here are my notification settings 👇

  • lucky_rayeen Lucky Akhtar Rayeen (@lucky_rayeen) reported

    @paytmbankcare @Paytm Hi Team How many times should I send you reminder for my wallet payment I shared you all details in inbox but you guys didn't resolve my issue also if you guys check on my statement everything is mentioned like my name my mobile number last 4 digit

  • AyushSa06486629 Ayush Saini (@AyushSa06486629) reported

    @Paytm why Paytm mall is doing such scam ? Is Paytm is out of money so it is stealing people's money now ?I have purchased something from Paytm mall, on the delivery day it was marked delivered without even delivering it to me. nd stolen me prepaid money. No real customer support

  • Luffy53551795 Luffy (@Luffy53551795) reported

    @paytmbankcare @Paytmcare @Paytm My Paytm Account Is Blocked How Can You Block My Paytm Account Without Reason.I have contacted customer care but its not helpful.I have submited My Kyc Documents Too but you guys not unblocking it. My reference No: 190633118 Plz unblock it asap.

  • TinkuRa61324160 Tinku Rao (@TinkuRa61324160) reported

    @Paytmcare @jagograhakjago My account blocked which contain 15000/- approx without prior notice I feel bribed now. Account with no. 9812046929 Please resolve my problem.

  • SubhaChugh Subha Chugh (@SubhaChugh) reported

    @Paytmcare Trying to send money from my Paytm Payment Bank but the window is stuck on verification. I can't even find an option to contact for help

  • Mirazsheikh2 123@miraz (@Mirazsheikh2) reported

    @lucky_rayeen Sir please wait due to lockdown @paytm unable to help you.

  • prince_harsh007 _prince_harsha (@prince_harsh007) reported

    @Paytmcare @Mkjoshi31311 Could you please help me out also. I have yet received any response from your side.. For the query raised 4 days back.

  • Tinku88399614 Tinku (@Tinku88399614) reported

    @Paytm Help me sir urgently required 🙏 my money used to send you Paytm request financial services pay provide

  • Rajkuma68177763 Rajkumar (@Rajkuma68177763) reported

    @paytm Sir      My name is rajkumar Verma my paytm MO. No. Is 9516787383. Iam bookd cancelled my train ticket 24 april 2021 PNR No 2419308374 amount 255 rupees is not refund in my account. I contact irctc but he sad content to paytm.... Plz solved my issue

  • Deepika47643020 Deepika Gupta (@Deepika47643020) reported

    @Paytmcare It is really shameful and disappointing that @paytm @Paytmcare customer service has been dropped at such a low level that hundreds and thousands of people like me are struggling to get their air fares refunds related to last year April'20 flights cancelled due to lockdown.

  • luckidhakad Laakhan Singh Dhakad 🇮🇳 RCB (@luckidhakad) reported

    @Paytmcare Very disappointed with your service.

  • i_am_amin09 Amin Qureshi (@i_am_amin09) reported

    It's almot a week and problem is not resolved yet @Paytmcare @Paytm

  • Pawan03289951 Pawan (@Pawan03289951) reported

    @Paytm I gifted many card but I am did not get free hit . Why? Pls Help me

  • sonal_vira Sonal vira (@sonal_vira) reported

    The only option it shows is, doorstep kyc which is charged 150rs. Is this some way to make money and so online KYC is getting rejected and data issue is shown🙄 @Paytm @Paytmcare