Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 2 days ago |
|
Chhindwāra
|
Mobile App | 8 days ago |
|
Jaipur
|
Mobile App | 11 days ago |
|
New Delhi
|
Mobile App | 16 days ago |
|
Yamunānagar
|
Website | 18 days ago |
|
Mumbai
|
Website | 24 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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vamsikrishna kopalle (@vamsikopalle) reportedI'm incredibly disappointed with the travel bus operator fraud by Sai Murali Krishna Travels this weekend. 😤 Even after 3 calls, @Paytm and @PaytmCheckin customer support hasn't reacted! 😩 Can you help resolve this, please? 🙏 #CustomerService
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Paytm Care (@Paytmcare) reported@BhabaniRath2000 @Paytm @RBIsays Hi Bhabani, I’m Jatin. The error appears to be occurring due to transaction limits set by your bank on the debit card. To help resolve this, we’ve already reached out to our lending partner for an alternate payment option and are currently awaiting the required details. Don’t worry - I’m actively following up on this for you and will keep you updated as soon as we receive a response. 💙
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Sneh Dwivedi (@sneh_2208) reported@Paytmcare We are still facing same issue . What is this .If you have detect mony from bank .And not showing in Paytm Lite .It is your fault . We are struggling before 3 days
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Vaibhav Sharma (@VaibhavSha93481) reportedHi @Paytmcare, it has been over 24 hours since I shared all details and my account is still blocked with no update in DM. I’m unable to access my UPI Lite balance even though all other UPI apps work fine. Kindly provide a timeline or escalate this urgently.
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atyantyadav (@atyantyadav2109) reportedMy Paytm account has been suddenly blocked without any prior notice. How do I get it unblocked or speak to a real human from Paytm support? #Paytm #UPI #IndiaPay @Paytm
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vivek verma (@vivi7275) reportedVery disappointed with @PaytmBusiness Business. A payment collected on 19 May 2026 was supposed to be settled on 20 May, but the amount is still not credited to my bank account. Support is giving no proper resolution. Stopping Paytm payments until this is resolved. @Paytmcare
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytm @Paytmcare @PaytmMoneyCareIt has been days since the Bharathi Travels bus accident issue, yet I have received no proper resolution, refund, or accountability from either Paytm or Bharathi Travels.
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Virender Singh (@vickypleeze) reported@Paytm We had already made flight bookings and had to cancel them because of this issue. Now we want to book again, but your support and process are just not helping at all. 2/2
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Gandesiri Shravan Kumar (@imgsk99) reportedMy old SIM is no longer working. I want to change the linked mobile number to my new number (if possible) or completely delete the Paytm account. Please help! @Paytmcare @Paytm #PaytmSupport
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar My Paytm account has been blocked for a week. I was told it would be reviewed and unlocked within 3-5 working days, but I still getting an Access Denied error. The support ticket was also closed without resolving the issue. Please help.
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Deepak Yadav🐯 (@Deepakk19862960) reported@Paytm @Paytmcare Still no response or real action from your side even after sharing all proofs, transaction details, and screenshots related to the Vaku Luxos scam. Customer support keeps delaying instead of resolving the issue. Extremely disappointing and irresponsible.
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V (@vjordan1697) reported@paytmbankcare @PaytmBank @Paytmcare still no support on this!
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Rajat Verma (@Rajatverma_49) reported@Paytmcare As you said that after 3-5 working days, my account will be available. Still nothing happen. Kindly See. @Paytm @paytm
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🪖🪖🇮🇳🅰️mit 📠Yadav🎧📠 (@SsbAmit) reported@Paytmcare I doing trying for login, but not successful login. Screen is showing under review
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Vaibhav Sharma (@VaibhavSha93481) reportedMy Paytm account suddenly got logged out and now it says “your mobile number has been blocked.” My bank account and UPI work on other apps. I also have ₹1700 stuck in UPI Lite. I cannot even access support because login is required. Please help escalate this issue.@Paytmcare
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Ashish Gupta (@_Gupta_Ashish) reportedIt's almost next to impossible to reach at customer support of @Paytm, it's understandable if the Chatbot is next level which is not good in this case. I am waiting since Tuesday to transfer UPI Lite from Android to iPhone. I was not able to disable on Android device as I shifted to eSIM. Chatbot just send message to understand the problem however not able to solve in 4 days. @vijayshekhar
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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Foger Rederer (@RubberBullet2) reported@Paytmcare @Deb7rudra They aren't going to do anything. Same thing happened to my account on May 17th and ever since I've been locked out of my Paytm account. No help whatsoever.
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krishan (@FrankAlbert0913) reported@PaytmBusiness The issue is related to @Paytm not business kindly assist me in the same 🥲
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Mohammad Arif (@mohammad__arif) reported@Paytm refund my amount to the source account asap. I have been following up since so long. Kindly help
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v anand (@vevanand) reported@Paytmcare Still waiting for your response. Not able to login.
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Prateek Bajpai (@themusicaldude) reported@Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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Kautilya (@phsenag) reportedI downloaded @Paytm app on someone's phone and denied sms access still it auto fetched the otp when all the permissions were OFF. this is very concerning, Uninstalled Immediately after that. @vijayshekhar
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Makar 🐋 (@MAKARDHWAJ) reportedDear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.
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Abhishek Chaudhary (अभिषेक चौधरी) 🇮🇳 (@iAdvChaudhary) reported@Paytmcare Paytm customer care email ID please.
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Abhishek Dey (@AbhishekDe93154) reported@Paytmcare @Paytmcare @Paytm please resolve my problem, I am facing much issues. Please try to understand the problem.
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nickkk.base.eth (@Soja_vro) reported@Paytmcare @SsbAmit hey i need help my Paytm isn't working
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Keval Mangukia (@kevalmangukia) reported@Paytm @Paytmcare @vijayshekhar Your Paytm Merchant Account Services Customer Care Is Very Bed , Please Improve Your Service 🙏
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Harshith (@Harshith1302) reportedHi @Paytmcare, I booked flight 9I-867 from Hyderabad to Pune for 17 March 2026 through Paytm. The flight was cancelled and I was informed that a full refund would be processed. It has been quite some time now, and despite raising a support ticket and following up via email. (1/n)