Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (40%)
- Transactions (30%)
- Website (15%)
- Login (10%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Mobile App | 1 day ago |
|
New Delhi
|
Mobile App | 6 days ago |
|
Yamunānagar
|
Website | 8 days ago |
|
Mumbai
|
Website | 14 days ago |
|
Greater Noida
|
Mobile App | 15 days ago |
|
Hyderabad
|
Login | 28 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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PLAIN MBBS 🫣 (@Streptococci98) reported@Paytmcare Due to financial issues, my loan EMI is pending. Continuous calls and harassment are causing severe mental stress and trauma. Requesting urgent attention and a respectful resolution. Please assist immediately.
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Sumit Sharma (@cricketpuns) reported@Paytmcare Done, Please check and fix this asap!
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Deepak rawat (@drawat201) reported@Paytmcare @Paytm i have paid through upi app for @Flipkart minutes order and it was showing bank cashback but I didn't receive anything and when I raised ticket it just resolved. There is no way to connect with you live. How poor and pathetic your service.
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Abhishek Harwani (@_Human_Male) reported@Paytmcare I sincerely hope it's not a poorly-trained AI slop customer support experience because I have two tickets open in the customer support space with you guys and the chats have been dead cold since the very first message
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Md Mujahid (@MdMujahid313054) reportedvijayshekhar @PaytmCare @PaytmBusiness SHAMEFUL! Struggling for 1 month to update my business number. Documents submitted but no solution from @PaytmCare. If not fixed in 24 hrs, I'll close all 5 family Paytm accounts. Sending details in DM. FIX IT! #Paytm #WorstService
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Adil Patel (@itz_faiza26) reported@Paytmcare @rupeshd85371417 hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out
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Rajiv (@Rajiv_Realid) reported@Paytmcare Then why did you state in your last message that the offer expired on 30th April 2026? The screen shot I shared before clearly stated it's open till 12th May. I will wait this out for 24 hours and then if no resolution is provided, I will file for deficiency of service.
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Tabish Saiyad (@SaiyadTabish) reported@Paytm i have to pay 699 rupees for the boat and cashback not received but the boat website payment offer paytm cashback upto 300 rupees but cashback not received please solve my issue.
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Ramakrishna (@Krishram190795) reported@Paytmcare @Paytmcare I am struck with the paytm gold, not able to sell due to unresolved issue. Can you expedite the resolution?
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Meghraj Mane (@MeghrajXMane) reportedVendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar
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Pablo (@plata_oo_plomo) reported@paytmbankcare @paytmbankcare @Paytmcare Why is it that I am not able to login or reset my password on the Payment bank app. How will I be able to view my deposits and withdraw them?
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Ayush Shukla (@afor_Ayush) reported@PaytmCheckin @Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?
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Naukri with Azad (@NaukriwithAzad) reported@Paytmcare I am sick of hearing same automated messages from your side, just check it and refund my money asap..else Failure to do so by today, I will raise this issue over other social platforms!
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Your Support (@Yoursupport24) reported@Paytmcare @sooryavanshi_0 Same problem occurred they blocked paytm
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Anushree Agarwal (@Anushre15550054) reported@Paytmcare @Paytm @PaytmCheckin I have DM my order id yesterday itself but got no response. I am not sure why paytm is holding customer amount. It is very frustrating to see such customer services . Please revert me at earliest
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Siddharth Agarwal (@Siddu0411) reported@Paytmcare What happened no reply till now worst service ever
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s (@anonyms1235) reported@Paytmcare @PaytmMy my account was temporarily banned without clear resolution, and it has affected my ability to receive money credit notifications and manage transactions. This is my primary payment app. Requesting urgent support and account review. Please assist.
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Ravi singh (@BuntyAthsolia) reported@Paytm Where's our God damn money u scammers your paytm bank not working since 24 april
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sushant shetty (@ImSShetty) reported@Paytmcare @Paytmcare where are we on this issue ?
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VARADARAJ (@VARADAR36779348) reported@Paytm @Paytmcare @vijayshekhar 4 days unable to transact due to “Malicious app found” error. No proper customer care response, no support, no solution, no direct contact or callback from Paytm. The issue is dragging in a very lethargic way while customers suffer.
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Nikz (@nikz98_nikz) reported@Paytm @Paytmcare ticket # 200011607437, I've been trying to remove my bank account from Paytm and deregister from Paytm UPI but it always throws an error of something went wrong, try again later. Your clueless customer support on app isn't of any help except for robotic replies
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Sumeet Maheshwari (@SumeetMalpani) reported@Paytmcare how many times I will have to follow up and when will you refund the money back to the customer which you have already received from the flixbus.
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Ramakrishna (@Krishram190795) reported@Paytmcare paytm gold team not able to resolve the issue for the last 10 days and they are not providing update as well
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Avinash (@Avinashpuniya27) reported@Paytmcare Appreciate the response @Paytm @Paytmcare, but this issue has already been ongoing for will be close to 2 months within the next 10 days.Since then, I’ve continuously followed up through tickets, escalation, and emails. At this point, I would really appreciate a concrete update.
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santosh (@casantoshprasad) reportedHello @vijayshekhar @Paytmcare is shitt Irrespective of ****** chatbot appoint some individuals who can actually connect to customer or stop this **** called @paytm .
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Pradeep Bari (@PradeepBari5) reported@Paytm @Paytmcare, I recharged a ₹29 data pack on my number but the pack has not been activated yet. Amount was deducted successfully Rs.29.00 debited from A/C XXXXXX5473 and credited to paybil3066@ptybl. Ref: 205805684113 Please check and resolve this issue ASAP #PaytmSupport
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pawan kumar (@pawank_r) reported@Paytmcare The resolution shared is generic one and not working i have specifically mentioned. Need soon skillful mind to look into it @Paytmcare . Hope I am able to convey myself
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Ayush Anand (@ayush2u4u) reported@Paytm @FlixBus i already complaint about this on paytm website but I didn’t got the reply for this i am trying to connect with agent but no agent is connecting only ticket is raise thought bot agent and i have to got urgently if you didn’t reply i have to sue on you please reply
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Raj Sharma (@raazshama01) reported@Paytmcare such a pathetic service for flight booking. As flight cancelled on 4th may by airlines and credit issued on same day by airlines still my refund pending. This AI powered chat sucksNo real updates from 10 days. I need my refund to be processed. Ticket no-200011520275
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sushant shetty (@ImSShetty) reported@Paytmcare Still no response on the issue