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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 21% Login (21%)
  • 14% Website (14%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

CityProblem TypeReport Time
Kolkata Mobile App 14 days ago
Kolkata Login 16 days ago
Varanasi Login 18 days ago
Dehra Dūn Login 18 days ago
Delhi Mobile App 20 days ago
Kolkata Mobile App 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • indra_agrawal
    🇮🇳 Indraवर्धन 🇮🇳 (@indra_agrawal) reported

    @Paytmcare sound box not working, no response from your side , no real person on call

  • Vaibhav64952156
    Vaibhav singh (@Vaibhav64952156) reported

    @abcapital Very disappointed. I want to foreclose my loan, but my support ticket was closed without resolving the issue. No callback or guidance received. Kindly assist me with the foreclosure process. @Paytm

  • insane13x_fit
    Insane13x (@insane13x_fit) reported

    Hello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday

  • saybwala
    Anand Sankar (@saybwala) reported

    Hey @Paytm @Paytmcare stop using an AI bot to call and harass B2B customers. AI bot is not a key account manager. B2B customers need actual human support.

  • 0x_devesh
    Devesh Jha 🕉️ (@0x_devesh) reported

    @PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue

  • SunilIngle21293
    Sunil Ingle (@SunilIngle21293) reported

    @PaytmMoneyCare Hi @PaytmMoneyCare , it is very disappointing to see your way of handling customer issues. It has been around 10 days since the tickets are raised and yet the same answer and no update on what is going on, I am including towards reconsidering your services. @Paytmcare

  • rawat_divanshu
    Divanshu Rawat (@rawat_divanshu) reported

    What a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.

  • Arpit0717
    Bhola (@Arpit0717) reported

    Pls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm Is this how you value and treat your customers? Repeated assurances without any actual resolution are extremely disappointing. Please provide a clear timeline and resolve my issue at the earliest.

  • SOURAV_NAYAK0_1
    🎭SOURAV_NAYAK🎭 (@SOURAV_NAYAK0_1) reported

    When I'm Login My Paytm Number App Showing something went wrong please try again after some time. Please resolve this Unable to upload screenshot due to app security reasons @Paytmcare

  • MikeWat46615010
    The Lovely Lola (Emperor Mikes fav geisha) (@MikeWat46615010) reported

    @paytmcare wierd issue seems to be occuring on your app. Kindly respond via dm

  • kumarnikhil2209
    Nikhil (@kumarnikhil2209) reported

    @Paytmcare The scan and pay widget stopped working

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm My contact number is 9852914218 @Paytmcare

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    @Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?

  • theviper5911
    GK Aujla (@theviper5911) reported

    @Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care

  • pankx00019
    Pankaj Sharma (@pankx00019) reported

    @UPI_NPCI @Paytmcare are u sleeping or what .. my money is struck due to your **** platform

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytm @Paytmcare Facing login error: "Warning [00000] Device environment is not correct." My device is secure, unrooted, & fully updated. Please help resolve this security lock. #Paytm #PaytmCare #PaytmIssue

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Kya ghanta application hai be tum logon ka , Every single time call comes or goes, it only goes to automated voice support, Not even a single Live agent @PaytmBusiness @Paytm Most useless customer service I have seen, only ******* boys, not even a single Live agent.

  • imsuryavanshi1
    प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported

    @Paytmcare Thanks @Paytm @Paytmcare my issue is resolved

  • nithinkl_
    Nithin K L (@nithinkl_) reported

    @Paytmcare Please help me to refund the money this is very bad service you guys are doing its more than even 48 hours

  • Kuldeep14shukla
    Kuldeep (@Kuldeep14shukla) reported

    My brother purchased @amazonIN vocher through @Paytm but It says already redeemed pls help money not credited

  • mib0098
    yugalll (@mib0098) reported

    pathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.

  • Avijit_Das
    Avijit Das 🇮🇳 (@Avijit_Das) reported

    @Paytmcare Hello Hemant, I have got some response in DM. It assumes that the problem is with the user. It assumes 1) my app is not up to date & 2) I had unstable connection. Good luck improving your service with that attitude.

  • lost_secular
    Vineet (@lost_secular) reported

    @Paytmcare , paid through paytm on @Meesho_Official, payment completes, money get deducted, @Paytm confirms the payment, but order is not processed. Your chatbots do jot help. Ticket 200012319393 gets closed without any resolution. No refund yet Process the refund asap

  • saini_69
    Parvinder Singh* (@saini_69) reported

    @Paytm party light is not working

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm @Paytmcare

  • Satyaje72890300
    Satyajeet Sahu (@Satyaje72890300) reported

    @Paytmcare Dear Ria, Please let me know how much time you will need to verify and settle a refund transaction from your end, and why a customer will wait for so long to get his money refunded. Kindly revert the amount otherwise I will be forced to take some legal action

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare @Paytm cares only for money & frustrating its users, even after so much downfall paytm hasn't learnt it's lesson. You issue cash back code it's showing its already been used though code was never used, screenshot & source of code provided still want more proof of video