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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 21% Website (21%)
  • 14% Transactions (14%)
  • 7% Login (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

CityProblem TypeReport Time
Haridwar Transfer 19 days ago
Bhubaneshwar Website 19 days ago
Agra Mobile App 1 month ago
Chhindwāra Mobile App 1 month ago
Jaipur Mobile App 1 month ago
New Delhi Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • raj_abhish17096
    Abhi (@raj_abhish17096) reported

    @Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • BINAYNIMODIA
    Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported

    @Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    @Paytmcare It’s not my problem, what to do now??

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @Nitin87665767 @Paytmcare Dear Consumer, we've escalated your issue to the relevant team and shall get back to you with an update.

  • Prasun27
    Prasun Banerjee (@Prasun27) reported

    @Paytmcare @Paytm I have an automatic payment mandate for Netflix.. I would like to delete that .. but every single time it’s asking for sim verification and failed.. have tried everything but failed.. please help me to delete that automatic payment for me .. thx @UPI_NPCI

  • 00007Biswas
    Sourav Biswas (@00007Biswas) reported

    @Paytm Can't remove my bank account. App says "Disable UPI Lite first" even though it's already disabled. Support tickets are being closed without any resolution. Fix this issue. @paytm

  • MohitVe74672466
    Mohit Verma (@MohitVe74672466) reported

    @Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing

  • saisumanthd
    Sumanth (@saisumanthd) reported

    @Paytmcare hi, I mistakenly sent money to a wrong UPI using WesternUnion service. I have been trying to get in touch with your support team ever since and your service has been very poor. No one responds.

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

  • raj_abhish17096
    Abhi (@raj_abhish17096) reported

    @Paytmcare After 13 hrs i wanna ask u...take any legal action against him?? Or @Paytmcare @abcapital no one care about customer....after send all proofs what r u thinking???

  • vikram_wadhwani
    Vicky 🇮🇳 (@vikram_wadhwani) reported

    @Paytmcare @Paytm you have third class customer support. I have been repeatedly trying to get status on my ticket 500009441446,but all my efforts to reach you are in vain.Try to understand not every query can be solved through BOT,keep an option open for human interaction.

  • 15_manas
    Manas Kumar Agarwal (@15_manas) reported

    Paytm a big cheat company. Using paytm merchant service is the worst decision.. unnecessary charges are taken by them. first they assure no charges for device then they cut money automatically which we receive from our customer. That is our hard earned money. @Paytm @Paytmcare

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare kindly initiate the refund od the fraud done by paytm travel, y r u not responding n so slow @Paytmcare

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

  • virurathore024
    Virendra Singh (@virurathore024) reported

    @Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.

  • 15_manas
    Manas Kumar Agarwal (@15_manas) reported

    Paytm a big cheat company.Using paytm merchant service is the worst decision.Unnecessary charges are taken by them.First they assure no charges for device then they cut money automatically which we receive from our customer.That is our hard earned money.@Paytmcare @vijayshekhar

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.

  • AbbasZaidi08
    Zaidi (@AbbasZaidi08) reported

    @Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    @Paytmcare Hi, I want to know how to update PAN in Paytm App. Please help me with this.

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare Please fast solve My problem Your account is under review

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @gibesandswings @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    @Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare

  • Rohit_dalai1
    Rohit Dalai (@Rohit_dalai1) reported

    @Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @RealAnshul12 @OfficialSBICare @Paytm Hi Anshul, Waseem here. I can see you'd like to remove your saved card details. Please open Paytm > Menu (☰) > My Payment Settings > Settings/Saved Payment Details & Other Settings, then swipe left on the saved card/account and tap Delete. If you face any error, share the exact message via DM, and I'll assist further.

  • kartikey_design
    Kartikey Mehta (@kartikey_design) reported

    @Paytm completely sucks... They are so ****** in terms of thir customer service. I had a bus booked through paytm which is delayed by almost 1.5 hours. Operator is saying it will be late by around 1.5 hr more. And paytm is so bad that they aren't even replying to any tickets.

  • theden03
    Khair (@theden03) reported

    @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

  • ABDULAH8977859
    ABDUL AHAD عبدل احد (@ABDULAH8977859) reported

    @Paytmcare Still no action is taken abhi bhi YHI error show ho rha hai @Paytm @payt

  • Anshusingh1503
    ANSHUMAN SINGH (@Anshusingh1503) reported

    Dear @Paytm, @Paytmcare your AI support is unbelievably frustrating. You asked for a State Bank of India statement, and I uploaded an SBI statement—which is literally the same bank. Instead of reviewing the document properly, your system keeps sending the same automated responses