Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 16 hours ago |
|
Dārjiling
|
Transactions | 8 days ago |
|
Bengaluru
|
Mobile App | 17 days ago |
|
Ahmedabad
|
Withdrawals | 26 days ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep (@iamsandtota) reported@Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare All shorts of Mail and contact customer care call done everyone give me assurance that they are working on it till date my account status is same
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PRINCE KUNAL (@princekunal9122) reported@Paytmcare it's more than 2 week but no solution of my problem...my 2300 money deducted from my UPI lite account but no refund till now...and always saying it will be solved soon...how much should I wait...worst service by Paytm...I will never use Paytm 🤬🤬🤬🤬🤬
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KabhiKebabKabhiGym (@6_tuhin_15) reported@Paytm @Paytmcare Why is there not one single person I can talk to when in need? The ph no you've provided on the internet either says busy or not working. My payment which I made last night still hasnt gone through on your end & I am stuck in this orange limbo situation.
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c3ty (@drake21pusi) reportedI did transaction on 9th April 12:00am on Paytm the payment failed on paytm but money was deducted from my bank account and has not been reversed yet please help and look into it @KotakCares @Paytmcare
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𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported@Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C. This is misleading and
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Vikrant (@vikrant_sing_h7) reported@Paytm @Paytmcare "I tried adding ₹1000 to UPI Lite today. Money debited from SBI but 'Setup Failed' in app. UPI Ref: 609906841006. In-app chat is not responding. Please help! #paytm #paytmcare #upi
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Sonu (@Sonu70274185) reported@Paytmcare @Paytm @Paytmcare 5 days and the issue still not resolved. Now i am not getting any dm replies or tweet replies. Great response And pathetic service
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Russian cavalry (@russiancavalry) reported@Paytmcare After i registered complain on Paytm support …someone called claiming to be Paytm employ and then he called me and took all my Paytm and bank account detail and video called me to help set up saved account in Paytm ..do you guys do this I think i am getting scammed again😭😭
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Vikash (@vikashmishraaa) reportedThis delay is affecting my business. Kindly resolve this urgently or escalate the issue. @Paytm @PaytmBusiness @Paytmcare
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❁ (@Good__old_days) reported.@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar
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Ashish Agarwal (@ashshagrwl) reported@Paytmcare @Paytm There you go again... with no responses on customer care issues which you will drag for another month!!! This time I've had it...
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limitedEdition (@laveagle) reported@Paytmcare Please don’t delay instead of putting AI wall and irritating customer please talk for a min. It fraud all money from account has been wiped off. @Paytmcare @Paytm
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Vasim Raja (@VasimRa04513027) reported@Paytm @Paytmcare @PaytmBusiness Complaint raised on 19th March to block RuPay credit card payments on my Paytm Soundbox — STILL no action taken. Because of your delay, I’m facing financial loss due to extra charges on RuPay credit card transactions. Ticket ID: 500006922038
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parshuram goud (@parshuramgoud21) reported@Paytmcare @Paytm Dear paytm still i didn't get any updates regarding my issue is not resolved it's already 18days were completed i sent many Direct messages in Paytm app but i didn't get updates it's completely mental harassment
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KABIE (@cjhones75) reported@Paytmcare How can you say that my issue is resolved when I cannot still login to paytm in the second workspace. If you guys cannot fix it, then please accept that you are technically not capable of providing solution. Please don't lie.
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Harsh Chhaparwal (@HarshChhaparwal) reported@Paytmcare @vijayshekhar I had nearly raised 4tickets on app help which were closed unanimously by @Paytmcare . After which i had to post it on X and after being guided for DM, I sent you details therein. But after my post tagging higher ups, for the first time I got not 1 but 4calls. Hoping resolution!
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Garima Sehgal (@official_garima) reported@Paytmcare 24 hours has been passed i have been receiving computer generated msgs from morning im trying to contact to customer care no solution nothing Whole matter is considered as joke
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md rafathullah (@MDRAFATH2401) reported@Paytmcare How long will you take to fix this issue. I have even updated the app
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Ritesh Kumar Tiwari (@RiteshAreraj) reported@Paytm I have ₹1,300 in my Paytm Payments Bank account, which I just know. I tried to transfer it to another account, but was unsuccessful. Please help me with this.
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare Hello @Support, I’ve been very active with regular posts and engagement for the last 2 months, but my account still feels restricted/invisible. Can you please check if there is an issue with my handle? I’d appreciate an update. #XSupport
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Air India (@airindia) reported@Mani635693 @Paytmcare @Paytm Feel free to write back for any help!
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Not getting any support from DM
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Delivery partner (@Delivery365Days) reportedI want to open a payment business account. I need your help to connect with a Paytm agent. @vijayshekhar @Paytmcare @Paytm
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at rita (@atrita355077) reported@PaytmTravelCare @Paytmcare need urgent help, unable to cancel my flight ticket from app or web, pls cancel my flight booking on urgent basis, pls msg me if u want to my booking id or pnr
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Garvit Goel (@1ad833d5a5bf4b0) reported@Paytmcare @Paytm @vijayshekhar Please help Urgently
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SwamiAyurved Retail (@SwamiAyurRetail) reported@Paytmcare @Paytm we have a business account on paytm. It was dormant till date. Today just activated. We have legally changed the name of firm also. The change is not big. So we want to update the name and then only we will start using Paytm business..will you help us? Thanks
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raj mandal (@rajmandal274995) reportedAdditionally, my salary for the 15 days I worked has not been paid. I request you to please look into this matter and help me recover my pending salary.@Paytmcare @vijayshekhar
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Vijendra Pandey (@vijendra_pandey) reportedHi @PaytmCare, I am facing issues with my flight refund for passenger Shiv Kumar. Booking PNR: QCYW7N Cancellation PNR: C3D6GY Refund Amount: ₹5,464 The refund is still not showing in my account. Please provide an update on the status ASAP. #Paytm #FlightRefund
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SIAD - SG Institute Of Art & Design (@SgSiad95130) reportedRefund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm