Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Transactions (23%)
• Login (14%)
• Website (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

City	Problem Type	Report Time
Chhindwāra	Transactions	5 days ago
Noida	Transactions	17 days ago
Pānīpat	Login	17 days ago
New Delhi	Transactions	17 days ago
Chhindwāra	Transactions	17 days ago
Bengaluru	Mobile App	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebel (@TheRebelRain) reported 6 minutes ago

  @PaytmBank @Paytmcare Ticket Number 3391154250. Mother's CKYCC Number has DOB error. Kindly rectify it within this week or else I would have to go to higher authority for Redressal.

• 
  Guru_K (@GuruyuganK) reported 7 minutes ago

  Building Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture

• 
  CJ (@acjose93) reported 9 minutes ago

  @Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter

• 
  بلال رضا (@BilalSaqibi) reported 13 minutes ago

  I’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 15 minutes ago

  @Paytm @Paytmcare @PaytmBusiness I will not activate or accept any rental/subscription charges for a device I cannot use. Clarify immediately why it was dispatched and confirm that no charges will be imposed without my consent. Resolve my account limit issue or take the Soundbox back at no cost.

• 
  nik (@rhysnik) reported 15 minutes ago

  @Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369

• 
  Dheeraj Gupta (@Dheeraj010287) reported 18 minutes ago

  @Paytm @AxisBank last week I had done one payment of Rs 26356 by mistake to someone's paytm number. I raised the complaint immediately but I am not getting any positive response. Please help me to get my money back.

• 
  Parth Chaturvedi (@_mrchaturvedi) reported 24 minutes ago

  It was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.

• 
  Shubh (@shubhagrawal205) reported 25 minutes ago

  @PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)

• 
  Siddu (@peaksiddharth) reported 28 minutes ago

  UPI is instant. Resolving a broken payment isn't For #BuildForIndia, I'd build @Paytm Resolve an AI agent that traces failed/pending payments across the transaction lifecycle, finds where money is stuck, takes the next safe action, tracks it until resolved @SarvamAI @Hack_Culture

• 
  Gautam Bhatia (@1gautambhatia) reported 30 minutes ago

  @Paytm I am not been able to log into my account as it shows app not supported,I have recently switched my phone .Help on priority

• 
  suraj thammi (@0xsuraj719) reported 32 minutes ago

  I would build an AI-powered business copilot for Paytm’s small business users — helping merchants understand their sales, cash flow, and customer trends through simple, actionable insights. @Paytm @SarvamAI @Hack_Culture

• 
  Manik Nayyar🇮🇳 (@maniknayyar1) reported 34 minutes ago

  🚨IMP! Pls don't book train tickets from @Paytm as the app debits linked accounts without even entering a UPI PIN. I was just checking train ticket on paytm app and it asked me to login to IRCTC, which I didn't but my account was debited without login & UPI PIN @Paytmcare

• 
  Divyam (@DivyamMittal5) reported 36 minutes ago

  @flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW!

• 
  Sharath B (@Sharath85852559) reported 36 minutes ago

  @Paytmcare I am not understanding what is the issue here. Why it is taking so long after highlighting 5 days. Really frustrated

• 
  Reddy (@iam_Rah12627) reported 38 minutes ago

  @Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

• 
  prafullilani (@prafullilani123) reported 40 minutes ago

  @Paytm @Paytmcare @PaytmBusiness Seriously what the heck is wrong with you guys! My dad wants to cancel soundbox subscription, called u repeatedly, always gave a service no, still charges deducted months after months, Close his Soundbox ASAP!! PLEASE STOP HARRASING!! Pathetic!!

• 
  🇮🇳Rao Sharukh🇮🇳 (@BeingRaoSharukh) reported 42 minutes ago

  Worst experience with Paytm. ₹6,225 was debited from account 3 days ago, yet the payment is still pending despite multiple complaints. Two tickets raised already but nobody contacted yet.   Call me now and resolve this issue now.       Con no - 9690773800 @Paytmcare @Paytm

• 
  rajan ahuja (@rajanahuja9) reported 43 minutes ago

  @Paytmcare Can you help to process cancellation and refund

• 
  Rohit Kirar (@RohitKirar66329) reported 46 minutes ago

  Yesterday my friend deposit money in my account 60000 but it is not credited in my account I am very disappointed by your service please check it I am share you all images of avidence and bank statement please help me @Paytm

• 
  rajan ahuja (@rajanahuja9) reported 47 minutes ago

  @Paytmcare Can you please help

• 
  Rohit Kumar (@RohitKu73338260) reported 47 minutes ago

  @Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster

• 
  Mohan Bhog (@winner_platinum) reported 50 minutes ago

  @Paytm @Paytmcare @PaytmBank I have money in my Paytm Wallet , what is the claim procedure now since your bank is closing down ? Please explain to me the claim procedure.

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 50 minutes ago

  Hey @PaytmCare,your team refused my refund for ticket 200012349631.I lost ₹2,281 from my flight voucher due to missing single-use warnings on the app screen.Since internal support denied it, I am escalating this matter to the National Consumer Helpline (NCH).Please resolve this.

• 
  Sunil (@jhansi_pandu) reported 55 minutes ago

  Beware of @Paytm! Agents push you to take Paytm machines, but later hold merchant funds. When we submit requested docs, they reject them and won't even provide sample formats. Don't use Paytm! DM me if you're facing the same issue. @vijayshekhar @Paytmcare

• 
  Vikas Sharma (@Vikass_BJP) reported 58 minutes ago

  Tkts cancellation is there but not getting refund as per policy of 24 hours if payment done by UPI very bad Service @Paytm

• 
  nik (@rhysnik) reported 60 minutes ago

  @Paytmcare Stop sending automated bot replies claiming a completed transaction is 'pending'! Read my issue: I am pointing out your app’s technical routing glitch, not asking for transaction status. Stop deflecting and provide a manual response from a human representative!

• 
  Kaustubha Kubal (@Kaustubha45) reported 1 hour ago

  @creditcardwalah @Paytm @Visa Got it i think it's an glitch in app

• 
  hameed (@ammidubai) reported 1 hour ago

  @Paytm #Your #Scanner has some #Bugs Kindly Fix it

• 
  Hemanta Meher (@MeherHemantt) reported 1 hour ago

  Guys don't trust @Paytm @PaytmBusiness @Paytmcare Your internal mismanagement should not become a customer's problem. My Soundbox return EO887528444IN was successfully delivered via India Post, but your team still claims its not received and asks me for POD. Very Bad experience😭