Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/04/2026 09:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (55%)

    Transactions (55%)

  2. Login (27%)

    Login (27%)

  3. Mobile App (18%)

    Mobile App (18%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal, Jewar and Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Paytmcu07825612 Paytm customer Care (@Paytmcu07825612) reported

    @neeraj_mps @Paytmcare @RBI Hi, we are here to help you. Please share us mobile number registered with Paytm via DM so that we paytm handle customer care number 8293391650. Thank you !

  • Paytmcare99991 Paytm care (@Paytmcare99991) reported

    @ManishNayak15 @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the paytm customer support Calling four secondary number 7029907893

  • Himsion Manish Mishra (@Himsion) reported

    @Paytmcare Hi herewith my register mobile number with paytm - 7738862558. And this is for hospitalization cash 5000/- per day. Cover start after 3 days which cover you are going to start. You have not mentioned. One of the worst service with paytm, it's really bad customer support

  • MDSabaK89764763 (बेरोजगार) MD Saba Karim (@MDSabaK89764763) reported

    @paytm @Paytmcare I am unable to recharge my mobile through Paytm. Please help me.

  • Dev2605 जय महाकाल (@Dev2605) reported

    @Paytm @Paytmcare i am not able to login, please help

  • Jagriti_Mishra4 street_worldz709 (@Jagriti_Mishra4) reported

    @Paytmcare mera account block kr diya hai without any valid reason 24hr se zda ho gaya hai costomer support ko call kr the rhe jao pr koi help nhi mile logo ke sath fraud krna band kro @Paytm @Paytmcare i want my account back

  • Paytm48387476 Paytm (@Paytm48387476) reported

    @Himsion @Paytmcare "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Airtel payment Bank customer support Calling four secondary number 8372963601

  • ManishNayak15 Manish Nayak (@ManishNayak15) reported

    @Paytm Hey i am unable to use paytm postpaid service anymore please resolve my issue asap

  • CharanMahaveer1 Mahaveer Charan (@CharanMahaveer1) reported

    There is no direct helpline number of Paytm postpaid related issues ? So how should I register complaint about this ? @Paytm @Paytmcare

  • Paytmcare99991 Paytm care (@Paytmcare99991) reported

    @ManishNayak15 @Paytm Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the paytm customer support Calling four secondary number 7029907893

  • itsprakashjoga Prakash (@itsprakashjoga) reported from Medchal Malkajgiri, Telangana

    @PaytmBank @Paytm Hello, This is Prakash, I'm trying to complete my Bank KYC, I visited several times to KYC points but they're all saying service isn't available!! So could you please sort it now?

  • kathi_jyotsna Kathi Jyotsna (@kathi_jyotsna) reported

    @Paytm offers are deceitful, even though mistake is from their side customer bears the impact. As Paytm loan services are associated with cibil score it impacts more due to negligence. Post ontime payment also we are charged with late dues and no one responds unless they want.

  • VishyRajakumar Vishwanath Rajakumar (@VishyRajakumar) reported

    @Paytmcare My support ticket has been closed without addressing my concern. Ticket ID: 7012263790. There’s no call support to explain my concern rather have to create a ticket and wait for 2 days for a response. It’s very pathetic

  • Paytm48387476 Paytm (@Paytm48387476) reported

    @ManishNayak15 @Paytm "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Airtel payment Bank customer support Calling four secondary number 8372963601

  • njnishujain141 Nishu jain (@njnishujain141) reported

    @vijayshekhar @Paytm hi I am facing the kyc related issue on my account from a very long time. I have tried all the possible option and no one is helping me out. We are experiencing very bad service from customer care and want you to help on priority. Contact -7977483369

  • ManishNayak15 Manish Nayak (@ManishNayak15) reported

    @Paytmcare I am not able to use my paytm postpaid limit anymore please resolve this problem asap

  • ArunPat66239401 paytm customer care (@ArunPat66239401) reported

    @NiteshK52658325 @OfficialDMRC @Paytm Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 8967936283. Thanks.

  • MansiGupta1507 Mansi Gupta (@MansiGupta1507) reported

    @Paytmcare waited 30 mins to get connected to a customer care executive only for him to put me on hold again for 30 mins. #paytmneverfailstodisappoint

  • nerdseirie Ash (@nerdseirie) reported

    @Paytm15716377 @Paytmcare this account is acting as Paytm customer care representative

  • NeerajM81952724 Neeraj Mudgal (@NeerajM81952724) reported

    @Paytm @vijayshekhar How can I find my paytm transaction history from may 2020 to Nov.2020...plz help me @Paytm

  • Majanubhai_ Majanu bhai (@Majanubhai_) reported

    Double toll is deducted. Chat bot says "To avoid any rejection/delay on your query we request you to kindly share all details correctly, this will help us to investigate easily and we can resolve it at earliest." Where to share??? @Paytm @Paytmcare @PaytmBank

  • Paytmcare99991 Paytm care (@Paytmcare99991) reported

    @ManishNayak15 @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the paytm customer support Calling four secondary number 7029907893

  • ManishNayak15 Manish Nayak (@ManishNayak15) reported

    @Paytmcare It wasnt satisfying for me i am still unable to use paytm postpaid service anywhere please resolve this issue

  • BhatiaAmit007 Amit Bhatia (@BhatiaAmit007) reported

    @paytmbankcare @Paytmcare @paytmbankcare thank you so much for at least acknowledging my months old ongoing problem for the 1st time. If 3 months isn't sufficient enough of my patience & cooperation? Being helpless what else could I say & do? except nodding ok & waiting.

  • xPrav Pravesh Singhal (@xPrav) reported

    @Paytm my Paytm postpaid is not working and there is no way to reach you. Why is it so complicated.

  • hetakadakia heta (@hetakadakia) reported

    @Paytmcare I'm unable to use my wallet even after KYC.The app shows wallet credit freeze.hav complained several times but without resolving the problem the app says resolved.

  • nerdseirie Ash (@nerdseirie) reported

    @Paytmcare How to connect with your customer representative? Hp voucher was supposed to expire today but how come it already expired

  • koishore_roy Koishore Roy (@koishore_roy) reported

    @RakeshK53308993 @Paytmcare can you also please make sure fraud messages like this don’t pop up either? I called this number and they asked for my OTP to login.

  • Paytmcare99991 Paytm care (@Paytmcare99991) reported

    @aadyking @Paytm @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the paytm customer support Calling four secondary number 7029907893

  • KrisPrajapati Krishna (@KrisPrajapati) reported

    Paytm twitter bot problem is abundant. There is a good chance this tweet will get reply / quote retweet by at least 1 fake account. The bots scan for complaints & mentions to the official paytm handle @Paytmcare then reply from their fake account asking for personal info