Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/07/2025 14:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh and Coimbatore.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_Saurabh2803 Saurabh Srivastava 🇮🇳 (@Dr_Saurabh2803) reported

    @Paytm Paytm has imposed credit limit in my account and I have already submitted the documents which were asked by your team but still I'm facing problem while transaction ..

  • Hongla_ Hongla (@Hongla_) reported

    @Paytmcare i have an issue with an order, unable ro reach customer care. Pls connect

  • kejriwalutkarsh Utkarsh (@kejriwalutkarsh) reported

    @Arunsripathi07 @Paytm Same issue

  • Dhruv_Thakkar57 Dhruv Thakkar (@Dhruv_Thakkar57) reported

    @Arunsripathi07 @Paytm Yep mera bhi same issue he

  • DividedSE DividedSE (@DividedSE) reported

    @Paytm #PaytmCricketLeague It's Friday & I can't claim the Reverse Decision Card. Fix your Server Clock.

  • Arunsripathi07 Arun (@Arunsripathi07) reported

    @Paytm Can't able to claim reverse decision what is the issue ?

  • shujaatz3 shujaat zaidi (@shujaatz3) reported

    Hello @Paytm its been a day since i have been waiting for my flight ticket to get cancelled which your customer care promised, haven't received anything from your side neither my ticket is cancelled yet. I am clueless rn, please do the needful @Paytmcare @vijayshekhar

  • Kalpana82295975 Kalpana (@Kalpana82295975) reported

    @Paytm IPL khelne wale apna game khel lange, tum log bhi apna kaam kar lo. #Frauds #Cheaters how could you say that you have refunded my money when you have not. The most #Unreliable company, never faced all this with Gpay. Stop using @Paytm worst customer service @SajalSi18367424

  • Saransh94632375 Saransh (@Saransh94632375) reported

    @Paytm @PaytmBank @Paytmcare your rent pay service is really disgusting it's almost 2 days any my landlord not received the payment yet. Still its showing in processing. Its really frustrating just look into this asap

  • SainadhGuru Marthala Guru Sainadh Reddy (@SainadhGuru) reported

    @Paytm We are not getting Friday check-in card pls fix the bug and send us update

  • Deep00817 deepak kumar (@Deep00817) reported

    @Paytmcare I am not able to cancel my order from my order section even though cancellation is allowed, not getting any response from 24x7 help. Order no- 13296045111 register mobile- 9030790838. Please help,the order is delayed and not required now.

  • ATripathi271994 Ashish Tripathi (@ATripathi271994) reported

    I have ordered some items. today is delivery date.but I am unable to contact delivery person. plz resolve my problem asap. @Paytm @Paytmcare

  • MohitAgarwal33 Mohit Agarwal (@MohitAgarwal33) reported

    @PaytmMall @PaytmMall @Paytmcare I have been trying to contact you ever since I received my parcel. I am placing a call on your toll free number. There is no solution there and I am messaging you on your help 24×7.Even there, I cannot find any solution. My problem has not been resolved yet

  • AdityaJha011 Aditya Jha (@AdityaJha011) reported

    @Paytm I'm trying to collect reverse decision showing this card showing this card can be claimed once per user on Friday but never claimed it before please fix the bug

  • Ankitag69990941 Ankita gupta (@Ankitag69990941) reported

    @Paytm Unable to claim reverse decision card today why?Solve this problem otherwise we have to wait one more week.

  • subhabrata2017 Subhabrata Mondal (@subhabrata2017) reported

    @Paytmcare @paytmbankcare @Paytm I have transferred Rs 50/- to paytm wallet ××7210 on 15/04/2021, 08:43am. Txn Id 33666970347. Till now no time out scratch card received. Look into the issue as soon as possible.

  • Darwin4310 Darwin43 (@Darwin4310) reported

    @Paytm Worst app till Now haven't credited rent Paymet to my land lords account.. And worst customer support

  • harishaashoo H̳arishchandra Yadav (@harishaashoo) reported

    @Paytm @Paytmcare noticed my problem

  • SridharUrstruly Sridhar (@SridharUrstruly) reported

    @Paytm I'm trying to claim Reverse decision, but it is showing this card can be claimed on fridays only, please fix the bug

  • Harsh_1981 Harsh (@Harsh_1981) reported

    @Paytm @Paytmcare @IndianOilcl I booked Indane gas but I didn't get any cashback regarding the transaction.. Plz help

  • mitpopat Moh!t (@mitpopat) reported

    @DividedSE @Paytm I am also facing same issue @Paytm please fix it asap

  • RahulRo82150400 Rahul Rout (@RahulRo82150400) reported

    @Paytmcare Query Reference Number - 186356307. Please kindly solve my case.Its been 1 month now. Please. Your back end team is not replying. Your customer support people are saying that they will reply kindly wait. How much I will wait. It's been 1 month now. Is it a joke to you.

  • RamUndapall RK undapalli (@RamUndapall) reported from Sangāreddi, Telangana

    Dear @Paytm team, raised my concern regarding login issue but didn’t hear back any update so far. Is there direct contact who can ready to help ?

  • piyush1907 piyush singh (@piyush1907) reported

    @Paytm none of your customer care people is responding to my emails. I have raised my refund query long back. Query number : 187299307

  • amansrivastav89 Aman Srivastav (@amansrivastav89) reported

    @Paytm @Paytmcare still paytm not taking any action to resolve my issue only they just wanted to trouble their customer. Request to all please dont use @Paytm. You can see if customer have any issue they will never listen you.

  • adgujral 𝓐𝓷𝓾𝓫𝓱𝓪-𝓐𝓓🌱 (@adgujral) reported

    @Paytmcare I wanted to order wine & found a store on google. The no. on Google was a scam no. & used UPI scanning to take large sums of money from my account. How is Google allowing scammers to go undetected? And why is there no help from Paytm for victims of this scam

  • MrinaalDatt Mrinaal Datt (@MrinaalDatt) reported

    @Paytmcare I made a transaction to a number for which I did not receive the services sought for. And my number was blocked by the person. Could you please help me in reversing the transaction?

  • akshu1233 Akshay kumar (@akshu1233) reported

    @Paytm two days back I requested my transaction history...because your system didn't allow before 1 year back transaction..if I need some information about my particular transaction then how I do it ? If I want online chat or support from your team.then there is confusing system

  • RightsAdv گمنام (@RightsAdv) reported

    @Paytmcare check the DM that I have sent and resolve my issue asap. It has been 10 days since I requested this from the paytm care team.

  • PTELMAHI1 PÃTEL MAHI (@PTELMAHI1) reported

    @Paytmcare Refund was not received why Paytm customer service was very bad u have no any give refund amount why ??😡😡😡😡😡