Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (26%)
- Login (14%)
- Withdrawals (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, and Port Blair.
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 2 days ago |
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Mobile App | 8 days ago |
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Withdrawals | 18 days ago |
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Transactions | 26 days ago |
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Transactions | 1 month ago |
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Login | 1 month ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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@Sachin Vaishy (@VaishySachin) reportedBut bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst
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Suryoday Small Finance Bank (@SuryodayBank) reported@KartikSarap @Paytm @PaytmMoney Dear Customer, Our concerned team is working on your query.
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Dr Naseem Ahmad (@Naseemahmad7813) reportedGood morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm
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Kunwar Ahlawat (@KunwarAhlawat) reported@Paytmcare I am trying to open a merchant account, but I’m getting an “Aadhaar is already in use” error. I have never used my Aadhaar for any other merchant account. Customer care says my mobile number is not registered. Please investigate this issue.
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Santosh Kumar (@santoshkumar641) reported@Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest
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Shubh (@shubhtimex) reported@Paytmcare You guys are absolutely careless and only pretending to help. I asked for assistance a while ago, but I still haven’t received any response from your team. @Paytm @Paytmcare #paytmsupport
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Sharath B (@Sharath85852559) reported@Paytmcare I have updated my device and issue is same
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furqan ahmad (@FurqanFahmad) reported@Paytmcare @Paytm device environment not correct after doing all possible solutions. Please help me to reach out from this error.
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Wasim (@wasim_sayy) reported@PaytmBusiness @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account, yet the ticket is being closed repeatedly without actually processing the closure. A ticket should not be
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Thakur Sachin Tomar (@SachinKumarTom3) reported@Paytmcare Support is useless as so is your AI assistant. Raised many requests to deactivate Paytm business and return Soundbox but it's useless. Nobody comes home to collect soundbox. Multiple requests neglected.
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VISIONARY DEV🌟 (@visionaryo75157) reported@Paytmcare @SwapnilDhwani I am also having same issue with paytm gold
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Paytm Care (@Paytmcare) reported@Vishvjeet__01 @Paytm Hi Vishvjeet, I’ve noted your concern regarding the Paytm account login issue. I’m checking the details and will get back to you with an update shortly. Please stay connected for any further assistance.
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BHASKAR TRIPATHI (@bhaskar_bhasku) reported@Paytm @flyspicejet My flight booked through paytm for 25th August 2025 SG-476 from Delhi to Mumbai was cancelled at last moment but i received no refund till now, can you help out PNR: WYPJ3S. @Paytm support ticket number 27401829554
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𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported@Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details
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furqan ahmad (@FurqanFahmad) reported@Paytmcare dear do you care about your customer how many I had complain you about not working of paytm but you didn't respond. @FinMinIndia @FinancialTimes
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Lalit (@iamlalit19) reported@Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id
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Raj Kumar Chauhan (@RajKuma21332127) reportedThe service of paytm is very poor mera soundbocx 90 days se activate nahi ha but company is not responsibility jald hi paytm Inovelent ho jayegi it's my promise 7017998171 moradabad @Paytm
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Abhishek Verma (@FastLanerCF) reported@Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do
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Amit Chandra (@amitchandra74) reportedI have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI
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Ashutosh Rautela (@Ashutosh_GPRO) reported@Paytmcare Hi. Sharing the order Id here. 27438635715 PNR: GBTGXP Please help in getting my refund back. @flyspicejet Is shameless. Not picking up calls and not responding to emails
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v@! (@vaisays) reported@Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working
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Jasmeet singh (@Jasmeetahuj) reported@Paytmcare my paytm wallet balance stucked since april ..please guide me how to access to my money
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shajad ali (@shajada65894051) reported@Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet
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Rohit krishna jadhav (@Rohitkrishnajad) reported@Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.
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Wasim (@wasim_sayy) reportedOption 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3
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Harry putter (@Harryputteronly) reportedPaytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm
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unmask (@soilairwatersky) reportedI m unable to login in my paytm app @Paytmcare
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AVK🤩 (@ajitvarma94) reported@Paytmcare @Paytmcare its already more than a week you said ill get a link for payment never i got, even i called the customer care many time they will say the same again wait for the link, is there any process really set up by paytm to handle such cases at all? No one has any clarity
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Shubham Basant Golyan (@imsgolyan) reported@Paytm @Paytmcare ticket ID: 200012768390 i am facing the Autopay related problems from last 4 months but your team is not even replying on ticket on call they say 48 hours but later no response is this how you guys working
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Shailja Nandan Mishra (@mishra_sn1) reported@Paytmcare Your support is same as your application , still I have not getting any update