Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Transactions (22%)
• Login (14%)
• Website (3%)
• Withdrawals (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, and Lucknow.

City	Problem Type	Report Time
Shillong	Mobile App	23 hours ago
Pune	Withdrawals	11 days ago
Chhindwāra	Transactions	19 days ago
Noida	Transactions	1 month ago
Pānīpat	Login	1 month ago
New Delhi	Transactions	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rudra Patra (@RudraPa47903461) reported 4 minutes ago

  Its nearly 3 months but paytm business can't solve my sound box problem. Worst to very worst service by ever by a company. They only assure to solve your problem but can't solve the problem. @Paytm @PaytmBusiness @Paytmcare

• 
  Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reported 5 minutes ago

  Hey @flyspicejet @Paytmcare do u have intent to resolve the problem and give my refund.. it's almost 20 days gone still I didn't received my Refund for which flight has been cancelled by Spicejet and booked from Paytm Apo. PNR NGNL3N @MoCA_GoI Hope u r taking note & get involved.

• 
  ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported 5 minutes ago

  @Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 8 minutes ago

  @PaytmCare @Paytm @DainikBhaskar You are completely ignoring genuine complaints! Your customer service is totally deaf and blind to customer loss. You robbed my ₹2,281 through hidden terms and now refusing to listen. Absolute loot and arrogance! Refund my money now! #PaytmScam

• 
  Shubh (@shubhtimex) reported 16 minutes ago

  @Paytmcare You guys are absolutely careless and only pretending to help. I asked for assistance a while ago, but I still haven’t received any response from your team. @Paytm @Paytmcare #paytmsupport

• 
  Raj Kumar Chauhan (@RajKuma21332127) reported 17 minutes ago

  The service of paytm is very poor mera soundbocx 90 days se activate nahi ha but company is not responsibility jald hi paytm Inovelent ho jayegi it's my promise 7017998171 moradabad @Paytm

• 
  Rahul Chakraborty (@Rahulcha825) reported 18 minutes ago

  @Paytm @Paytmcare I am telling you again and again that my issue has not been resolved yet.😡😡

• 
  Deep Raj Khatri (@deepraj_dk) reported 18 minutes ago

  @Paytm @PhonePe @GooglePay Just thinking—could we add a pop-up reminder while making a payment to add a note about the purpose of the payment? I got confused about my spending and couldn’t recall why I made certain payments. I am sure this issue is faced by many Thanks.

• 
  Utkersh Shukla (@UtkershShu74326) reported 19 minutes ago

  @paytm my phone got stolen and the thief has setup new paytm upi and changed my upi pin and done the transaction worth rs 94,999 I have also lodged a cyber crime complaint when I login to paytm in my device it is showing no active session but he is actively trying to do payments

• 
  Malhar Jivrajani (@SimplyMalhar) reported 22 minutes ago

  @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

• 
  Abhishek Verma (@FastLanerCF) reported 23 minutes ago

  @Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do

• 
  Vaibhav Garg (@vaibhavthegarg) reported 24 minutes ago

  Bookg ID- 27512648627 Please refund my ATP charges. My ticket are not processed. I even not landed to IRCTC page then how can you deduct these charges. Please issue full refund. Else I need to go to legal help @Paytmcare @Paytm @vijayshekhar please issue full refund & stop this

• 
  Atharva (@atharva_ln) reported 28 minutes ago

  What I’d build at the Paytm AI Hackathon 👀 Small businesses get hundreds of Paytm payments, but most just stay as numbers. I’d build something that analyses them: “Sales are down” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture 🚀

• 
  Ashish Mishra 🇮🇳 (@Ashish_Mishra92) reported 29 minutes ago

  I've disabled my paytm postpaid few months ago for some personal reasons and now I want to re activate or create new postpaid paytm account. But in app it showing error . Could you help to apply and activate the Paytm postpaid @Paytmcare @Paytm

• 
  Thakur Sachin Tomar (@SachinKumarTom3) reported 29 minutes ago

  @Paytmcare Support is useless as so is your AI assistant. Raised many requests to deactivate Paytm business and return Soundbox but it's useless. Nobody comes home to collect soundbox. Multiple requests neglected.

• 
  Danda Baaz (@kalydaas) reported 30 minutes ago

  And clearly no option to fuel complain or talk to someone over the phone make process easy for people who use your service… @Paytm @Paytmcare

• 
  vijay (@Vic_Vij) reported 30 minutes ago

  @Paytm @HDFC_Bank @vijayshekhar 📩 - However, we find that the transaction was made towards "HDFC Life Insurance" and we found that the Card holder Name was provided as "Vijay" and the Merchant Name was captured as "Vijay Shekar Sharma", due to KYC mismatch the letter was sent based on working captial policy.

• 
  Viral Makwana (@Im_Vmakwana) reported 31 minutes ago

  @Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.

• 
  Adil Faizi (@adeel9026) reported 36 minutes ago

  @Paytmcare @PaytmCare Hi Vinod, repeating the eligibility clause does not solve the issue. 1. Displaying a dormant-user offer on an active user's checkout screen is misleading advertising / deceptive UI. 2. Your support executive initially provided a completely false statement

• 
  Braj Writes (@braj_ki) reported 36 minutes ago

  @Paytm @Paytmcare I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details and the driver’s name, but not his complete contact number. Please help me connect with the driver. 🙏

• 
  Braj Writes (@braj_ki) reported 38 minutes ago

  @Paytm @Paytmcare @UPI_NPCI I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details & the driver’s name. Pls help me connect with the driver. 🙏

• 
  Abhishek Kumar Singh (@abh1kr) reported 42 minutes ago

  @Paytmcare error- ! Payment could not be completed Please try with lower amount or different payment source. Transaction limits will revise as you continue using Paytm Apply Another Offer Retry payment Transaction is under 1k.

• 
  I'm Naman (@namanjain1116) reported 43 minutes ago

  @Paytmcare Ho please help with refund booking id is 27389162862

• 
  Amit Chandra (@amitchandra74) reported 45 minutes ago

  I have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI

• 
  आश्क़ (@AnushreeRunjhun) reported 48 minutes ago

  @Paytmcare My question is you are luring people with upto rs 400 cashback on a minimum spend of rs 150 , where a customer shops for rs 5400 and more , you still give them rs 5 cashback? What are you trying to do here ? Lure the old customers who left you 4 such low level marketing gimicks?

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 53 minutes ago

  Since 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,

• 
  Satish Kumar (@SatishK11468) reported 53 minutes ago

  @Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm

• 
  Pradumn Gupta (@itsprads) reported 58 minutes ago

  @Paytmcare I visited but they are not giving proper response. I am requesting you please help me to get my refund it is already more than a month I didn't get solution

• 
  Lalit Ramchandani (@lalit1717) reported 58 minutes ago

  @Paytmcare @PaytmBusiness Soundbox nit getting charged, unable to use services, if for a business owner you can’t resolve the problem in 2 days then what is the use of the service? Kindly tell me process to surrender the soundbox

• 
  SB_MUZI (@SB_MUZI) reported 60 minutes ago

  @PaytmBusiness PaytmCare I have already shared the details via DM hours ago as requested, but there has been no reply or resolution. My merchant settlements are blocked. Please check the DM and resolve the bank update issue urgently