1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 46% Mobile App (46%)
  • 23% Website (23%)
  • 15% Transactions (15%)
  • 8% Login (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.

CityProblem TypeReport Time
New Delhi Mobile App 6 days ago
Haridwar Transfer 25 days ago
Bhubaneshwar Website 25 days ago
Agra Mobile App 1 month ago
Chhindwāra Mobile App 1 month ago
Jaipur Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • mabhijeet_
    Abhijeet singh (@mabhijeet_) reported

    @Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you

  • _astitvasingh_
    Astitva Singh Bais (@_astitvasingh_) reported

    @Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????

  • saisumanthd
    Sumanth (@saisumanthd) reported

    @Paytmcare hi, I mistakenly sent money to a wrong UPI using WesternUnion service. I have been trying to get in touch with your support team ever since and your service has been very poor. No one responds.

  • Sheikhrehan234
    Shaikh Rehan (@Sheikhrehan234) reported

    3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare

  • AbbasZaidi08
    Zaidi (@AbbasZaidi08) reported

    @Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.

  • realSS94
    Suraj Shukla (@realSS94) reported

    Hey @Paytm @Paytmcare @PaytmCybercell Regarding Pending Salary Discrepancy and Full Payment – [Your Employee ID / Your Name] ​Respected Sir/Ma'am, ​I am writing to bring to your urgent attention a serious issue regarding my salary payment. 1/2

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    Hi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare Sir it's been 24 hours now. Still the issue is not resolved. Why is it taking so much of time.

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

  • fornavneet1
    nav (@fornavneet1) reported

    @Paytmcare My phone is working well. Call me

  • CaneCitizenUno
    CitizenCane (@CaneCitizenUno) reported

    @Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    Hi @Paytm from past 1 week I am unable to use Paytm why. It's showing your device is incorrect please resolve my issue as soon as possible I'm a very loyal user of Paytm for the last 9-10 years but why is this happening. It's warning sign coming @Paytmcare @Paytm #paytm

  • daraji_dhaval
    dhax007 sign 🧡 (@daraji_dhaval) reported

    Hi @Paytmcare , I'm not able to access my paytm payment bank account. can you please help me here? @Paytm @PaytmBank

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

  • akarshitmahaja
    Akarshit Mahajan (@akarshitmahaja) reported

    @Paytm Sir I am not able to login with my mobile number as it's saying that to login after 30 day's from last failed login  Kindly resolve my problem at earliest so that I can login and use paytm service on mobile number ple dm me Thanks & Regards Akarshit Mahajan

  • saybwala
    Anand Sankar (@saybwala) reported

    @TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • MohitVe74672466
    Mohit Verma (@MohitVe74672466) reported

    @Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing

  • neerajkashyap88
    Neeraj Kashyap (@neerajkashyap88) reported

    Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

  • wowapoorv
    Apoorv Agrawal (@wowapoorv) reported

    @bsnl_care Please resolve the issue I’ve made a reacharge of 997 and its nit yet done @jagograhakjago @Paytmcare resolve or refund

  • Vijayshreeeee
    Vijayshree (@Vijayshreeeee) reported

    @Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.

  • urskondaiah
    kondaiah bollineni (@urskondaiah) reported

    @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

  • MamataP1275
    SATS (@MamataP1275) reported

    Want to return my Paytm Soundbox. Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm @PaytmBusiness

  • Sparshhh999xD
    sparshhh (@Sparshhh999xD) reported

    .@Paytmcare you all got the worst customer service

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8764738430 Please solve my problem as soon as possible. Thank you.

  • srchhonkar
    Shivratan Chhonkar (@srchhonkar) reported

    @Paytmcare @PaytmBusiness @Paytm Onboarded on 29.5.2026 as Paytm Merchant. Till now not able to collect payment due to settlement issue not resolved. Also your ground sales team onboarded me with wrong number and now not picking call to change mobile number. Pathetic Service.

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytm @Paytmcare and they confirmed that the refund was initiated from their end and that Paytm, being the booking partner, has to process the refund. I raised a support ticket on 26 May 2026 (Ticket ID: 200011749289), 2/3

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)

  • vinayp2000
    Vinay Prakash (@vinayp2000) reported

    @IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare