Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Transactions (26%)
• Login (14%)
• Withdrawals (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, and Port Blair.

City	Problem Type	Report Time
Cochin	Transactions	2 hours ago
Shillong	Mobile App	6 days ago
Pune	Withdrawals	16 days ago
Chhindwāra	Transactions	24 days ago
Noida	Transactions	1 month ago
Pānīpat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharath B (@Sharath85852559) reported 5 minutes ago

  @Paytmcare I have updated my device and issue is same

• 
  Vikas Sharma (@Vikass_BJP) reported 7 minutes ago

  @Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you

• 
  Lalit (@iamlalit19) reported 10 minutes ago

  @MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing

• 
  Harry putter (@Harryputteronly) reported 15 minutes ago

  Paytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm

• 
  dume.ai (@Dumeai_) reported 17 minutes ago

  @Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561

• 
  Vikas Sharma (@Vikass_BJP) reported 21 minutes ago

  Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm

• 
  Varun Agarwal (@IAmVarunAgarwal) reported 22 minutes ago

  @vijayshekhar INSTEAD OF POSTING ALL THIS. STAR WORKING ON YOUR COMPANY. @Paytm @PaytmCheckin are FRAUDSTERS. You guys let people book cancelled flight and then not even process a refund. PAYTM ALSO DOESN’T HAVE ANY CC NUMBER TO CONTACT AN AGENT AND KNOW THE STATUS.

• 
  StriKeR (@MassStrikeR) reported 22 minutes ago

  @Paytmcare Ticket has been raised with Valorant support there is no response even after 1 day has passed. Now what should user do ? User's money is on edge not Paytm or Valorant.

• 
  Vikas Sharma (@Vikass_BJP) reported 23 minutes ago

  @Paytmcare Any update or still working on it

• 
  drasrao (@drsrinivas_rjy) reported 23 minutes ago

  @Paytmcare Whenever I pay something, it is going into automatic payments. Very bad. If I buy once course form a website, it doesn't mean that I pay regularly for the same course. STOP this automatic payment option.

• 
  Atul Handa (@dratulhanda) reported 27 minutes ago

  @Paytmcare I am unable to access PayTM for the past few days. I raised a complaint video ticket number 200012721774 on 24 August, yet the issue still persists. This is to escalate the issue.

• 
  Viral Makwana (@Im_Vmakwana) reported 27 minutes ago

  @Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.

• 
  Adil Faizi (@adeel9026) reported 28 minutes ago

  @Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for

• 
  shajad ali (@shajada65894051) reported 30 minutes ago

  @Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet

• 
  Mohit Bisht (@MohitBi83724411) reported 31 minutes ago

  @Paytmcare When you are going to resolve this @Paytm @Paytmcare , it's been more than a month, please give money back, I m never going to use this ****** service of urs

• 
  Prashant Bhandari (@pbhanda) reported 32 minutes ago

  @shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days

• 
  Amit Kumar Tiwari (@amit_world02) reported 33 minutes ago

  @Paytm @Paytmcare I want transaction details of my past transaction which I did between end of 2021 to 2023.. could you please help?

• 
  Braj Writes (@braj_ki) reported 34 minutes ago

  @Paytm @Paytmcare @UPI_NPCI I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details & the driver’s name. Pls help me connect with the driver. 🙏

• 
  Sayanton (@thesayanton) reported 35 minutes ago

  @Paytmcare You didn’t resolve my issue. I closed my account because you failed to resolve it.

• 
  Lalit (@iamlalit19) reported 38 minutes ago

  @Paytm @Paytmcare @flyspicejet My SpiceJet flight was cancelled. SpiceJet Customer Care has confirmed that my refund was processed to Paytm on 12 Aug. Paytm has still not refunded my money. I have already raised a complaint and sent emails, but there is still no proper response

• 
  xivviiiv (@KusumBatra) reported 40 minutes ago

  @Paytmcare @Paytm : no live agent to resolve issue?

• 
  Rahul Chakraborty (@Rahulcha825) reported 41 minutes ago

  @Paytm @Paytmcare I am telling you again and again that my issue has not been resolved yet.😡😡

• 
  Saddam Khan (@SaddamK62419851) reported 43 minutes ago

  @vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.

• 
  Paytm Care (@Paytmcare) reported 44 minutes ago

  @Vishvjeet__01 @Paytm Hi Vishvjeet, I’ve noted your concern regarding the Paytm account login issue. I’m checking the details and will get back to you with an update shortly. Please stay connected for any further assistance.

• 
  Phoolchand Chaudhary (@phoolchand6150) reported 47 minutes ago

  @Paytmcare my SpiceJet flight has been cancelled by the airline. I called SpiceJet, and they asked me to contact the booking platform from which I booked the ticket. Please help me with an alternate flight option urgently as I need to travel. Kindly look into this and assist ASAP

• 
  Plain MBBS 🩺 (@Streptococci98) reported 49 minutes ago

  @Paytmcare @NasirRaine79744 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

• 
  furqan ahmad (@FurqanFahmad) reported 51 minutes ago

  @Paytmcare @Paytm device environment not correct after doing all possible solutions. Please help me to reach out from this error.

• 
  GANESH TIMES (@GaneshkanthS) reported 56 minutes ago

  I keep asking clear questions, but you have no valid answers! ​Why is confidential customer data not safe with Paytm? Answer the public! ​@Paytm @Paytmcare @PaytmBusiness

• 
  Adil Faizi (@adeel9026) reported 59 minutes ago

  @PaytmCare You are completely dodging the core issues: 1. Misleading UX: Why display a targeted "Get assured ₹50 cashback" banner on an active user's checkout screen if they are algorithmically ineligible? That is classic deceptive design (Dark Pattern).

• 
  unmask (@soilairwatersky) reported 60 minutes ago

  I m unable to login in my paytm app @Paytmcare