Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (50%)
• Website (25%)
• Transactions (8%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.

City	Problem Type	Report Time
New Delhi	Mobile App	7 days ago
Haridwar	Transfer	27 days ago
Bhubaneshwar	Website	27 days ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	2 months ago
Jaipur	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aahikmrs (@Kikimeowra) reported 4 minutes ago

  @Paytmcare hey, I can't check the balance or transfer money from Paytm Payments Bank. Please fix this.

• 
  Avux Chemicals India🇮🇳 (@AvuxChemicals) reported 5 minutes ago

  @Paytm Don’t use the payment for @npclgrnoida electric meeter recharge payment because your payment debit but paytm and NPCl will give the credit next 3-4 days, they will use your money and you will struggle for credit & then chase to thier customer care !! It’s too poor service

• 
  Mohit Verma (@MohitVe74672466) reported 6 minutes ago

  @Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing

• 
  Astitva Singh Bais (@_astitvasingh_) reported 7 minutes ago

  @Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????

• 
  Raushan Raj Shrivastava (@rrajsrivasatava) reported 7 minutes ago

  @Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error "your account is under review" and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below.Paytm number:+91********** Name-Raushan Raj

• 
  Vinod R Saravaiya (@saravaiya_r) reported 11 minutes ago

  @Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same

• 
  Jai Raj Srivastava (@usernameskipd) reported 11 minutes ago

  Casual reminder to @Paytm @Paytmcare that "Unable to process the request" isn't a user retention strategy. Every time I click the "Close my account" button in the app, it fails. For weeks. You must have error logs, failing to fix this implies you like it as a feature? @consaff

• 
  MODIfied Sree (@MODIfiedSree) reported 12 minutes ago

  @PaytmMoneyCare It's been 20 days still no resolution on this @PaytmMoney @Paytmcare worst customer care.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 13 minutes ago

  @Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank

• 
  ANSHUMAN SINGH (@Anshusingh1503) reported 14 minutes ago

  Dear @Paytm, @Paytmcare your AI support is unbelievably frustrating. You asked for a State Bank of India statement, and I uploaded an SBI statement—which is literally the same bank. Instead of reviewing the document properly, your system keeps sending the same automated responses

• 
  Vikas Yadav (@VikasYadavA2Y) reported 17 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  सूरज Takrani ♥️ (@surajtakrani) reported 19 minutes ago

  Dear @Paytm, my issue is still unresolved, yet my support ticket has been closed. Closing a ticket without providing a solution is frustrating. Please review my case and help resolve the issue.

• 
  Khair (@theden03) reported 19 minutes ago

  @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

• 
  chintuu (@orpcyOnX) reported 21 minutes ago

  @Paytmcare Thanks for your reply sahil, the issue is resolved just now. I deleted the Macrodroid App, then Paytm is working fine now

• 
  Paytm Care (@Paytmcare) reported 22 minutes ago

  @RealAnshul12 @OfficialSBICare @Paytm Hi Anshul, Waseem here. I can see you'd like to remove your saved card details. Please open Paytm > Menu (☰) > My Payment Settings > Settings/Saved Payment Details & Other Settings, then swipe left on the saved card/account and tap Delete. If you face any error, share the exact message via DM, and I'll assist further.

• 
  it's me Amit (@_oyeamit) reported 28 minutes ago

  @Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare

• 
  Rohit Gupta (@gupta_rohit4) reported 32 minutes ago

  @ICICILombard @Paytm Worst experience, booked car insurance yesterday, still not able to get the inspection done. Who is going to bear the challan now? Your customer care us useless Break in number: 1000676838 Paytm Order Id: 27153842533

• 
  itsmesandy ☀️ (@sansin83) reported 32 minutes ago

  @Paytmcare its been 2 weeks n u have still not resolved my issue, 6k struck with u n plz wake up,,the most fraud n pathetic service by paytm

• 
  Vishal Deshpande (@vishaldeshpande) reported 34 minutes ago

  @100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 35 minutes ago

  Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

• 
  Aftab Khan (@Aftabkhan_23) reported 38 minutes ago

  The @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare

• 
  Virendra Singh (@virurathore024) reported 41 minutes ago

  @Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.

• 
  Zaidi (@AbbasZaidi08) reported 41 minutes ago

  @Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.

• 
  BSES Delhi (@bsesdelhi) reported 45 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, the online payment takes up to 3- 5 working days. Kindly check the status after the given time period.

• 
  sherin (@sherin895939728) reported 50 minutes ago

  @Paytmcare Hey Chetan, there is nothing to help me out here. Stop fooling ppl in the name of fake offer scratch cards.

• 
  Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported 51 minutes ago

  @Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm

• 
  Ajay kumar (@REWADIKHEDIYA) reported 55 minutes ago

  Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

• 
  ABDUL AHAD عبدل احد (@ABDULAH8977859) reported 56 minutes ago

  @Paytmcare Still no action is taken abhi bhi YHI error show ho rha hai @Paytm @payt

• 
  Manas Kumar Agarwal (@15_manas) reported 1 hour ago

  Paytm a big cheat company. Using paytm merchant service is the worst decision.. unnecessary charges are taken by them. first they assure no charges for device then they cut money automatically which we receive from our customer. That is our hard earned money. @Paytm @Paytmcare

• 
  Prasun Banerjee (@Prasun27) reported 1 hour ago

  @Paytmcare I would like to to delete one automatic payment mandate but I couldn’t able to .. whenever I tried to do it it’s asking for sim verification and the verification failed every single time .. I tried almost everything for last few days but couldn’t succeed .. please help