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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 6 days ago
Pānīpat Login 6 days ago
New Delhi Transactions 6 days ago
Chhindwāra Transactions 6 days ago
Bengaluru Mobile App 6 days ago
Sūrat Mobile App 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • akashkalyan01
    Akash Kalyan (@akashkalyan01) reported

    @Paytmcare @Paytm I've already tried Uninstalling reinstalling the app, Clearing cache and app data, Restarting my phone Unfortunately, the issue still persists. This is preventing me from accessing my account and using Paytm services. Please look into this and help resolve it as soon as possible.

  • nagarjun007
    nagarjuna (@nagarjun007) reported

    @Paytmcare FYI... Issue got fixed automatically

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @Paytmcare Can you please help

  • IJohari46498
    I C johari (@IJohari46498) reported

    @Paytmcare Really So poor service please check your Inbox I'm sending private message sending all detail final option I'm going on police or Coust

  • VaibhavGaneri
    Vaibhav Ganeriwal (@VaibhavGaneri) reported

    @Paytmcare Digital Gold bank verification issue still unresolved despite submitting all documents. “Exceeded 10 attempts to add bank account” error. Case IDs: 200012361000 & 200012375380. Please help urgently.@Paytm

  • Subz2014
    Subodh (@Subz2014) reported

    @Paytm looks like your App’s not working, no payments happening.. @FinMinIndia

  • d_ravirai
    Ravi Rai🇮🇳 (@d_ravirai) reported

    @Paytm @vijayshekhar The biggest problem why I prefer Gpay over paytm for upi use is below. 1 - If I have to open The app for upi payment it loads late because of so many options on screen. 2 - Too congested options compared to GPay .

  • NeerajSanwal999
    Neeraj Sanwal (@NeerajSanwal999) reported

    @PaytmBusiness @Paytm Worst platforms. Unable to connect, No customer support available. Unable to upload documents as requested. It has been 3 days. No help option available. My 5000 is stuck in their business app.

  • MoeenShaw
    Moeen Shaw (@MoeenShaw) reported

    @kuldeepsaini_23 @PaytmBank @Paytm Can you help me I have no money in my account

  • ayangooner
    Ayanjit Chattopadhyay (@ayangooner) reported

    @Paytmcare How ridiculous is your service?Trying since one week to get the tickets cancelled and no help.Also why have you replaced your whole customer care to automated bots?

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @PaytmBusiness @vijayshekhar @Paytm when I last tweet to paytm then I have received call from escalation department to delete the tweet instead of solving the problem this is your service fraud paytm fraud company

  • Utkarsh21911330
    Utkarsh Mishra (@Utkarsh21911330) reported

    @Paytmcare @Paytm @PaytmBank Trusting paytm is pain now. I felt it when needed a cancelled cheque for changing my bank account in MF Folio. Going to help and getting a dumb AI is real **** paytm is doing.

  • ankityadavHQ
    Ankit Yadav (@ankityadavHQ) reported

    @Paytm @Paytmcare , why Paytm isn’t working ? I’m trying to make payments for the last 2-3 hours , unable to do anything? Please fix it asap.

  • MB_One8
    Jai BOB (@MB_One8) reported

    @Paytm @Paytmcare I paid ₹2,000 for a premium private bus because I had urgent work, expecting a reliable service. Instead, I was left stranded with my luggage. No proper customer support. No accountability. No refund. Never trust Paytm. Premium price, zero reliability. #CustomerExperience

  • shailabh6614
    Shailabh Pandey (@shailabh6614) reported

    @Paytm @Paytmcare @PaytmBusiness Can any one senior listen this recording call from your support . Very bad experience I will put a case on your team they don't listen and disconnect the calls

  • AniruddhaBig
    Aniruddha Borpuzari (@AniruddhaBig) reported

    @IndiGo6E @Paytmcare @Paytm please help me do the correction of Name spelling

  • AnuragC1106
    Anurag Chaturvedi (@AnuragC1106) reported

    @Paytmcare still waiting for my Paytm to start working!

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm @narendramodi Sir, how you allowing paytm to sell the airline ticket without having any customer suppourt team. I am struggling with last 10 days with them to get call back and resolution. Paytm travel desk should be ban immediately

  • abh1kr
    Abhishek Kumar Singh (@abh1kr) reported

    @Paytmcare exact same issue and error msg is again popup when I try to pay any bill in paytm. Please fix.

  • sameergoyal
    Sameer Goyal 🇮🇳 (@sameergoyal) reported

    @cassbdb @Paytm Actually AWS was down and hence a lot of services went down globally …

  • YashwantMahala
    Yash Choudhary (@YashwantMahala) reported

    Disappointed with the customer support from @PaytmCare @Paytm @PaytmBank Mails are being completely ignored! It’s been 10 days since I raised my query regarding paytm bank issue. Please resolve this immediately. ticket ID no-3391148192

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare There are no update on my account kindly help us

  • KadamSoni3
    kadam Soni (@KadamSoni3) reported

    @Paytmcare The problem is still not resolved. One issue has been fixed, but another is still pending. What’s going on? I’ve been using Paytm since 2021 and have never experienced this kind of problem before. Please resolve it as soon as possible.

  • VimalSingh04
    it's Vim (@VimalSingh04) reported

    @mithubhatiaaa @Paytm AI is responding you . I hate these companies that Use AI for customer assistance

  • DrAbhishek_Ind
    Dr Abhishek (UR) (@DrAbhishek_Ind) reported

    @bhattpushkar @Paytmcare Thank god i thought only i am having some problem .

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm It is. Tried to make payment then checked app. It is down for a while seeing tweets here.

  • rana_yatan
    Yatan Rana (@rana_yatan) reported

    My Soundbox(Device ID: 869100074306497) is not working. It worked only while charging earlier, but now it doesn't turn on at all. Your chatbot keeps repeating the same responses. Please connect me to a human executive and arrange a replacement or technician visit ASAP. @Paytmcare

  • jagatkhimani
    Jagat Khimani (@jagatkhimani) reported

    @Paytm @Paytmcare Paytm down since 2-3 hours, anyone facing issue with Paytm ?

  • Singhrohit9956
    Rohit Singh (@Singhrohit9956) reported

    @Paytmcare @vijayshekhar sir please paytm customer care is to poor service please solve my issue travel voucher issue

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytm @Paytmcare ur silence is testimony to the alleged wrongdoing & fraud by charging extra to small biz in name of QR code. U hv been silent since 2months on-if QR code for receivng paymnts is free service why club it with soundbox? @RBI pls take action against PAYTM.