Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (41%)
• Website (24%)
• Transactions (18%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

City	Problem Type	Report Time
Haridwar	Transfer	6 days ago
Bhubaneshwar	Website	6 days ago
Agra	Mobile App	19 days ago
Chhindwāra	Mobile App	25 days ago
Jaipur	Mobile App	28 days ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bacardi sharma (@bacardisharma) reported 10 minutes ago

  @Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this

• 
  Kanika Bakhai (@KanikaBakhai) reported 13 minutes ago

  @Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap

• 
  Harsh jain (@hjain11) reported 14 minutes ago

  @Paytm this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. @Paytmcare #CustomerSupport #Paytm

• 
  Shobhit (@mehrotra_05) reported 17 minutes ago

  Took a big L today. Somehow missed adding my surname in a @AkasaAir flight booked via @Paytmcare and now they're saying you cannot add a surname. No clarity on if I'll be allowed boarding or not and if they can help make a fresh booking. I keep finding ways to lose money 🥲

• 
  Pavannn__07 (@PavanInReverse) reported 17 minutes ago

  @Paytm @PaytmCare please help! A UPI payment of ₹13,000 was sent to my number but went into an old dormant account linked to my number. I've been using this number for 5 years. Complaint already raised. Please freeze that account and reverse the amount ASAP. 🙏 #PaytmCare

• 
  Saurav Sagar (@mello_drama020) reported 20 minutes ago

  @Paytmcare @IndiGo6E look what @Paytmcare team is saying, Its pending from Indigo Airlines. Kindly solve this issue and give me an update on my case.

• 
  J. D. Rathore 🇮🇳🇮🇱 (@jagdishJR7) reported 21 minutes ago

  @SarvamForDevs @SarvamAI @Paytm I like to use Indus but it is too slow to give answers.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 21 minutes ago

  I have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare

• 
  Saurabh pathe (@Saurabhpathe1) reported 25 minutes ago

  @Paytmcare Again same issue

• 
  Nileesh (@Nileesh03h) reported 28 minutes ago

  Each and every payment, recharge failed No any help from customer care No any customer care number available on app , resolved issue @Paytm

• 
  Rudrashiv (@shiv2512) reported 28 minutes ago

  @Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!

• 
  Ankit (@snapsbyankit) reported 28 minutes ago

  @Paytm @Paytmcare @Paytmcare till already 48 hours my money is still not refunded to me I'm filing a consumer court case on this now it is enough, call me give a number to connect customer care agent

• 
  Yours (@Isolate21261459) reported 30 minutes ago

  @Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap

• 
  Sankalp (@Sankalpraj5) reported 33 minutes ago

  Dear @Paytmcare @PaytmBank @Paytm My Paytm Payments Bank account was frozen long ago, and I still have money stuck in my account and FD. I already raised requests but haven’t received a resolution.Since the Paytm Bank app is no longer available, please help me withdraw my funds

• 
  Vinay Prakash (@vinayp2000) reported 35 minutes ago

  @IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare

• 
  itsmesandy ☀️ (@sansin83) reported 38 minutes ago

  @Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off

• 
  Himanshu Chhabra (@Himansh12482560) reported 39 minutes ago

  @Paytmcare I really dont understand what is stopping you to fix this issue? M not able to use paytm.

• 
  Aditi Tewari (@adititewari13) reported 41 minutes ago

  @Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.

• 
  nickkk.base.eth (@Soja_vro) reported 46 minutes ago

  . @Paytmcare I am unable to make payment through my paytm upi. is it down?

• 
  Anand Sagar™💯 (@Anandsagar1977) reported 52 minutes ago

  @Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve

• 
  itsmesandy ☀️ (@sansin83) reported 54 minutes ago

  @Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact

• 
  Pardeep Rana (@Cybercellteam) reported 55 minutes ago

  Hi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी

• 
  Shobhit (@mehrotra_05) reported 55 minutes ago

  @Paytm I have cancelled a flight ticket from your platform and there is no update about the refund. The airline says they have sent the amount back but I don't see the same anywhere in the @Paytm app, and obviously the app support page is AI ENABLED so that makes it useless

• 
  Sangeet Segar (@Sangeet58042250) reported 60 minutes ago

  @Paytm @Paytmcare @RBI Can't expect this type service from paytm

• 
  Ronak Brahmbhatt (@Ronakkb) reported 1 hour ago

  @Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??

• 
  Pardeep Rana (@Cybercellteam) reported 1 hour ago

  @Paytmcare Hi, I want to know how to update PAN in Paytm App. Please help me with this.

• 
  chandrashekar srinivasan (@The_DailyEditor) reported 1 hour ago

  @Paytm having repeated issues with your upi app saying my bank account is inactive when it is not! Have triple checked with my bank, account is fully active. Why are you blocking payments?

• 
  Saurabh pathe (@Saurabhpathe1) reported 1 hour ago

  @Paytmcare @Paytm has useless bot customer service sitting on ticket for past 24 hrs and no resolution big claims of digital India @vijayshekhar

• 
  Sujeet Gupta  (@sujeet_gupta45) reported 1 hour ago

  Hi @Paytmcare, I'm unable to log in to my Paytm account. I've tried multiple times, but the issue still persists. Kindly look into this and help me resolve it as soon as possible. Thank you.

• 
  ವಿಜಯೇಂದ್ರ 𝕏 ಇಂಗಳಗಿ (@VijyendrIngalgi) reported 1 hour ago

  Hey @Paytm from day 1 to till now I was trusted and using Paytm but you really disappointed me with your service, i can't able to find wallet where it was having some amount and i can't even able to contact the customer support, the chat bot is not helping at all @Paytmcare