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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 42% Mobile App (42%)
  • 32% Transactions (32%)
  • 16% Website (16%)
  • 5% Login (5%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

CityProblem TypeReport Time
Agra Mobile App 4 days ago
Chhindwāra Mobile App 11 days ago
Jaipur Mobile App 14 days ago
New Delhi Mobile App 19 days ago
Yamunānagar Website 21 days ago
Mumbai Website 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • sriniwww
    Srinivas Srungaram (@sriniwww) reported

    @Paytm is everything ok with the app ? Automatically shutting down before making a payment since yesterday ..

  • themusicaldude
    Prateek Bajpai (@themusicaldude) reported

    @Paytmcare @Paytmcare someone has been reviewing this issue since forever. Maybe he slept while reviewing it and then went into a coma?? why don't you have a customer care phone helpline number?😡

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare Help me too. I'm struggling here like many others with no access to my account.

  • Deepaktyagi9
    दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported

    @Paytmcare Very bad service , If you are using services of @Paytm and you are getting any issue and you want immediate solution there no such platform to get any solution. I have purchased Gift card from @Paytm and when going to use getting expired msg.

  • hotair8914
    Kamlesh Sharma (@hotair8914) reported

    @Paytmcare @Paytm you're the worst service provider ever. I had a coupon of flat 50 cashback on swiggy payment and after payment received a voucher. Wtf this is. I need my cashback in account. Payment id 206773440971

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytm @Paytmcare @PaytmMoneyCareIt has been days since the Bharathi Travels bus accident issue, yet I have received no proper resolution, refund, or accountability from either Paytm or Bharathi Travels.

  • anutechie3
    @Anu (@anutechie3) reported

    @Paytmcare @Paytmcare how long will u take to fix a issue... I am not able to delete my bank account.. whats wrong with your app... Nor able to do any transaction...

  • deepjaihind
    deep@jaihind (@deepjaihind) reported

    @Paytm I am trying to reach customer support from past one week. I am not able to view my wallet balance and not able to use the app. It was working good before. A ticket has been raised and they repeatedly ask the same thing again and again. Can you provide a customer care number pls?

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytmcare @anutechie3 Agree, Customer support is usless. Neither getting connect nor resolving issues

  • rachitvarma4
    RachitV (@rachitvarma4) reported

    @Paytmcare @Paytm I am unable to login to my Paytm account from the last 10 days. Getting “Access Denied” error every time. Tried reinstalling app, clearing data, and even formatting my phone, but issue is still not resolved. I have my flight in a few days, Please help urgently.

  • SudhirDesh1970
    Sudhir Deshmukh (@SudhirDesh1970) reported

    @Paytm is again down it seems This is what happens when you have a leader like @vijayshekhar From being a pioneer to being a sideline player......

  • _Gupta_Ashish
    Ashish Gupta (@_Gupta_Ashish) reported

    It's almost next to impossible to reach at customer support of @Paytm, it's understandable if the Chatbot is next level which is not good in this case. I am waiting since Tuesday to transfer UPI Lite from Android to iPhone. I was not able to disable on Android device as I shifted to eSIM. Chatbot just send message to understand the problem however not able to solve in 4 days. @vijayshekhar

  • gogold07
    GOLDIE SINGLA (@gogold07) reported

    @Paytmcare So why are you notifying everytime for this service. You must show the eligibility criteria before start of application. Now how will you compensate my cibil score impact and enquiry entry.

  • kingujjwall
    𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reported

    Worst Service provider company @Paytm and @JioCare

  • Dharmendra_1718
    Dharmendra Meena (@Dharmendra_1718) reported

    @Paytm this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate this my problem

  • cj_seo_creators
    CHANDRAJEET RAJBHAR (@cj_seo_creators) reported

    @Paytmcare unable to login my paytm account getting message that number has been blocked, pls help

  • anureyan
    Anurag Mishra (@anureyan) reported

    @Paytmcare Hi @Paytmcare I am unable to access my account since 17 May and raised a complaint through @X It's been 6 days and no one reached out to me nor the problem is sorted. Unfortunately there is no way to reach customer care. What should I do now.

  • Sumit_jha20
    Sumit Jha (@Sumit_jha20) reported

    @Paytmcare I think you and your team will be forever working on this like they did for the last 30 days. @dealztrendz team please help me in raising this awareness against the scam this @paytmgold is running. I invested in Paytm gold on your suggestion.

  • Harshith1302
    Harshith (@Harshith1302) reported

    Hi @Paytmcare, I booked flight 9I-867 from Hyderabad to Pune for 17 March 2026 through Paytm. The flight was cancelled and I was informed that a full refund would be processed. It has been quite some time now, and despite raising a support ticket and following up via email. (1/n)

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @PaytmTravelCare oh man what wrong with you how many times I have to report the same issue it’s been 6days where’s my refund I have literally collected proofs but why @PaytmTravelCare @Paytm no body responds what’s going on

  • Psoni017
    Corporate Monk (@Psoni017) reported

    Hello @Paytm @Paytmcare I'm unable to reach customer support via Application and othe method, I'm trying to connect regarding ticket# 200011651053 your paytm assistant is not letting me pass to connect with human support. Please look into it and help me with the ongoing issue.

  • kchaudhary583
    Kunal Chaudhary (@kchaudhary583) reported

    @Paytmcare @PaytmCheckin My ticket Id 200011682166 raised on paytm help is still pending and no refund or cancellation has been placed. Kindly cancel the tickets as @airindia with PNR 9K36IK has cancelled my flight return journey

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare my issue has not been solved please solve now I dm you yesterday still no rply no solution

  • RainaRa49346818
    Sk Ranjiith (@RainaRa49346818) reported

    @Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @Paytmcare i'm having issue for the refund amount it's not refunded to my original source account instead of old deactivated bank account can you please revert the amount on the source account itself here is the refrence number 591965171426

  • atyantyadav2109
    atyantyadav (@atyantyadav2109) reported

    My Paytm account has been blocked for a week and there's still no resolution. All my work depends on Paytm — @PaytmCare please help.

  • Sati4284
    Satish M (@Sati4284) reported

    @Paytmcare Could you please provide me the ET for the issue to be resolved?

  • Rajatverma_49
    Rajat Verma (@Rajatverma_49) reported

    @Paytmcare As you said that after 3-5 working days, my account will be available. Still nothing happen. Kindly See. @Paytm @paytm

  • SsbAmit
    🪖🪖🇮🇳🅰️mit 📠Yadav🎧📠 (@SsbAmit) reported

    @Paytmcare I doing trying for login, but not successful login. Screen is showing under review