Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Website (19%)
• Login (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.

City	Problem Type	Report Time
Kolkata	Mobile App	4 days ago
Kolkata	Login	7 days ago
Varanasi	Login	8 days ago
Dehra Dūn	Login	8 days ago
Delhi	Mobile App	11 days ago
Kolkata	Mobile App	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aware zone (@ZoneAware) reported 4 minutes ago

  @Paytm @YoloBus My Srinagar–Delhi bus 5 July was scheduled to depart at 3:00PM. I reached the boarding point at 2:00PM but the driver informed me the bus had already left at 1:30PM due to an “issue.” No prior call SMS or notification was sent. Yet my refund has been denied twice.

• 
  Karthik Malyala (@malyalakarthik9) reported 4 minutes ago

  @Paytmcare @Paytm @PaytmTravelCare is your support is working or not ? My concern is still not resolved from past 13 days

• 
  Hemz (@i_m_hemz) reported 5 minutes ago

  It’s been four days and still i am unable to add back my bank account. @Paytm help. Please fix the bugs in the app

• 
  Hitul Gala (@HitulGala) reported 7 minutes ago

  Hi @Paytmcare, I’m unable to login to Paytm Payments Bank app for the last 2weeks, despite few attempts. I need to close my FD & withdraw my funds, but I've no way to access my acc. This has become extremely frustrating. Pls assist me here. #Paytm #CustomerSupport

• 
  Ayush Agrawal (@sumitagrawal729) reported 7 minutes ago

  Hi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help

• 
  The notorious banker (@kishus456) reported 9 minutes ago

  How many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????

• 
  Vijay Anand E G (@egvijayanand) reported 18 minutes ago

  @Paytm @Paytmcare Why payment from History, paid a week before, makes use of a different VPA than the one in the QR code and no notification on the soundbox on recipient end. Very troublesome. Fix this issue at the earliest or remove payment from the History.

• 
  Prasoon Kumar Pandey (@PRASOONKUMAR4) reported 26 minutes ago

  I am unable to invest in my Mirae assets ELSS fund through Paytm from last week it’s giving an erro “Somethign went wrong” I submitted the ticket yet no resolution. I am not getting any help how to invest further on this fund. @PaytmMoney @MiraeAsset_IN @Paytmcare

• 
  jignesh lakhara (@Jigneshlakhara) reported 31 minutes ago

  @Paytmcare Error is not solved yet.

• 
  Sharad.N (@Sharad_N_D) reported 32 minutes ago

  @PaytmBusiness @Paytmcare @vijayshekhar Hello Team, Waiting for a long time, could you please provide an update on my issue? On priority basis please

• 
  Shubham (@ShubhammBtr) reported 32 minutes ago

  @gaana @Paytmcare I’ve already sent you several DMs. Please check them and reply here so you can understand the issue. I just want my ₹799 refunded. @gaana

• 
  Ankit Parihar (@Ankitparihar_) reported 33 minutes ago

  Hey @PaytmCheckin @Paytm @Paytmcare , I booked a ₹13,614 flight using coupon DOMFLY24K & got a ₹2,539 gold voucher. Now it says "transaction blocked for security reasons." Customer care won't give a real reason, just saying it's "for protection." The voucher expires in 14 days!

• 
  bhawna (@bhawna2212) reported 34 minutes ago

  @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

• 
  Rajat Sahu (@rajato_sahu) reported 34 minutes ago

  I have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness

• 
  Venkat (@Ram009999) reported 35 minutes ago

  If this issue is not resolved promptly, I will be compelled to approach the Consumer Commission for deficiency in service and seek appropriate legal remedies. #ConsumerRights #CustomerService #FlightBooking @Paytmcare @IndiGo6E @Paytm

• 
  Paytm Care (@Paytmcare) reported 36 minutes ago

  @Sachin60236154 @Paytm Hi, I tried reaching you over the phone but couldn't connect. I checked your ₹500 payment and found that Bank of Baroda declined the UPI debit due to insufficient balance. No amount was deducted. Please check with your bank for any holds or pending debits. Meanwhile, you can use your SBI account. I'm here if you need any help.

• 
  SURESH KUMAR (@SURESHK63423824) reported 36 minutes ago

  @Paytmcare When will Paytm Payment Bank customer deposits be processed?

• 
  Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported 36 minutes ago

  @Paytmcare Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates

• 
  SISU (@EG0KILL3R) reported 36 minutes ago

  @Paytmcare Said to help me asap and not evening replying?

• 
  Vikas Yadav (@VikasYadavA2Y) reported 44 minutes ago

  @Paytmcare Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

• 
  naveendundigalla (@naveendkumar) reported 45 minutes ago

  @PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.

• 
  Hemz (@i_m_hemz) reported 48 minutes ago

  @Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me

• 
  அருண் குமார் (@siarun) reported 51 minutes ago

  @Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this

• 
  Akshay R. (@akshayrochani) reported 52 minutes ago

  @Paytmcare It has been more than 13+ Hours Still no response from your team. Is this type of support you provide @Paytmcare

• 
  Prosenjit (@Prosenj26121111) reported 52 minutes ago

  @Paytmcare Stop this nonsense & give me remaining data balance as per your recharge plan, check ticket Id & your support chats so you clearly understand what fake recharge plans you showing to your customers, let everyone see that you misusing your customers trust.

• 
  Prashant Bhadoria (@Prashant_S_Gwl) reported 54 minutes ago

  @Paytmcare I still cant login paytm showing security alert

• 
  Anirvan Jha (@anirvanjha) reported 55 minutes ago

  How were senior citizens expected to know a TDR was required when Paytm itself showed “Train Cancelled”? This is a clear service failure. @Paytm @Paytmcare please take responsibility, investigate and refund ₹3,702.65 immediately. All supporting screenshots are attached. 3/3

• 
  sudhir (@78sudhir) reported 57 minutes ago

  @PaytmBusiness @Paytmcare @Paytm kot bhi paytm business app or Paytm soundbox use me nhi le,ye payment settlement time se nhi karte or customer service centre per baat karne par bhi koi solution nhi nikalte,total collection money ko hold pe dal dete h

• 
  Shah Alam (@realshahalam) reported 57 minutes ago

  @Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.

• 
  Pranay Patel (@dr_pranaypatel) reported 59 minutes ago

  @Paytm still my issue in not resolved by team