Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Transactions (25%)
- Login (14%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Withdrawals | 4 days ago |
|
Cochin
|
Transactions | 8 days ago |
|
Shillong
|
Mobile App | 14 days ago |
|
Pune
|
Withdrawals | 24 days ago |
|
Chhindwāra
|
Transactions | 1 month ago |
|
Noida
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Plain MBBS 🩺 (@Streptococci98) reported@Paytmcare @kunalku04394536 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare
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godisgreat (@Pavankalya56718) reported@Paytmcare i have paid my postpaid bill through your customer support executive link after settlement still it is reflecting in my cibil .
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Utkersh Shukla (@UtkershShu74326) reported@paytm my phone got stolen and the thief has setup new paytm upi and changed my upi pin and done the transaction worth rs 94,999 I have also lodged a cyber crime complaint when I login to paytm in my device it is showing no active session but he is actively trying to do payments
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pradeep (@pradeepdeepu077) reported@KotakBankLtd , what a scam bro you sell your credit card saying 3x rewards on flights using Unbox, then when you go buy a ticket its ******* 3 times costlier than any other app. What the hell is this ? @EaseMyTrip you are the fraud behind this. Bag-Del @Paytm 11k & urs 26k WTF
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Malhar Jivrajani (@SimplyMalhar) reported@Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!
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Lalit Sharma (@LalitSh76342433) reportedIt has been 6 months since I closed my Paytm fastag but wallet balance and security deposits hasn't been transferred to my bank account. Can you look this matter? It is really disappointing that there isn't any customer care number that is working @PaytmBank @Paytm @Paytmcare
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Trusha Patel (@Trusha0510) reportedAbsolutely pathetic and unacceptable service by @Paytm and @Shrinathbus We booked Vadodara–Pune bus tickets by Shrinath Solitaire bus operator on Paytm app on 19 Aug, around 8 days in advance, paying ₹2900, specifically to secure our preferred seats and travel comfortably.
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Ashwini Kumar 🇮🇳 (@techguruashwin) reported@Paytmcare Received the refund yesterday thnx for help
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shajad ali (@shajada65894051) reported@PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!
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unmask (@soilairwatersky) reportedI m unable to login in my paytm app @Paytmcare
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Sajan Singh (@SajanSi19713732) reported@Paytm Do you even verify companies before issuing coupons, or list any fraud brand? Bought earbuds using a Paytm coupon—product is complete garbage & company support number is switched off! If I pay you tomorrow to sell ***** instead of talcum powder, who takes responsibility?
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Ashutosh Rautela (@Ashutosh_GPRO) reported@Paytmcare @flyspicejet @MoCA_GoI Please help. I have sent you the details in private message.
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Rohit (@vish_0345) reportedUnable to view my FD status. Unable to break the FD. Help me. @Paytm @Paytmcare
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Vikas Singh (@vikaskumar1713) reported@Paytmcare How's that my problem. You took my money on their behalf, you earn commission or whatever. You are responsible. They might never reply then? It's already two weeks. Just give back my money and deal with them how you see fit. If more of my time is wasted, I'd require compensation.
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Prathamesh Bardiya (@03_prathamesh) reported@Paytmcare i am not able to book nashik citilinc city bus tickets. Even i tapped on choose city there other options ahmdabad surat goa mumbai but there is no nashik city to choose. Please solve this problem
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bobby banerjee - the naughty messiah (@messiah_naughty) reported@Paytm you guys are a bunch of spammers. I keep getting emails from you though I never signed up for anything. And you don’t have a link to unsubscribe. Stop this **** immediately.
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StriKeR (@MassStrikeR) reported@Paytmcare Ticket has been raised with Valorant support there is no response even after 1 day has passed. Now what should user do ? User's money is on edge not Paytm or Valorant.
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furqan ahmad (@FurqanFahmad) reported@Paytmcare @Paytm how pathetic you paytm are? I hade sent you all the details in DM but you didn't able to resolve the problem. How much time I have to wait for it? @AdvisorLaborLaw
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Ashish agarwal (@Ashishagrawalsb) reported@Paytmcare @IndiGo6E It has been 4 days since my flight cancellation, but I still haven’t received my refund. The app says to contact the third party. Please check the status of my refund and help resolve this. I can provide booking details privately via DM. This as urgent
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Apratim Raj (@apratim100000) reported@flyspicejet @Paytmcare @Paytm please update on this booking reference: 27438149596 and PNR: XCBMVC Refund has not been settled from Paytm side. SpiceJet has initiated the refund. Please check and update the ETA when I will get my flight refund. As it is past 10 working days.
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dume.ai (@Dumeai_) reported@Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561
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AVK🤩 (@ajitvarma94) reported@Paytmcare No it is not pending from my bank end now, seems there is some issue from paytm end which caused the failure, whatever it is the refund is struck at paytm end can you help me process it quickly.
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sandip pooniya (@pooniya188) reported@Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm
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Plain MBBS 🩺 (@Streptococci98) reported@Paytmcare @NasirRaine79744 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare
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Ayyappan (@ayyappan_pal) reported@Paytmcare I sent the message , still no solution , is this a way @vijayshekhar paytm treats the customer??? A simple phone call will solve all the issue, but you people intentionally making us to wait for months
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xivviiiv (@KusumBatra) reportedIt’s been a week of messaging @Paytm and @Paytmcare on X and Facebook about being unable to access Paytm on my phone. All I’ve received are automated replies—no actual support and no resolution. @Paytm is this what you consider acceptable customer service?
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Aditya Raj (@_Seizer_) reported@Paytm @Paytmcare @ViCustomerCare I just recharged my VI SIM after a long time because my primary number, which is Jio, was having problems. In the VI app, I saw a ₹299 offer, so I recharged it directly from the app and paid through Paytm.
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Adil Faizi (@adeel9026) reported@Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for
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Vaibhav Garg (@vaibhavthegarg) reportedBookg ID- 27512648627 Please refund my ATP charges. My ticket are not processed. I even not landed to IRCTC page then how can you deduct these charges. Please issue full refund. Else I need to go to legal help @Paytmcare @Paytm @vijayshekhar please issue full refund & stop this
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DesiMunda👨🏻🦱 (@Desi_Munda_3) reported@Paytmcare @Paytm What a pathetic service you guys have, raise a complain ticket 4-5 days ago regarding a refund, but issue still remains unresolved.