1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 18% Transactions (18%)
  • 13% Login (13%)
  • 5% Website (5%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 2 days ago
Pānīpat Login 2 days ago
New Delhi Transactions 2 days ago
Chhindwāra Transactions 2 days ago
Bengaluru Mobile App 2 days ago
Sūrat Mobile App 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • madhusgowda_
    Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported

    @NPCI_BHIM Hey @NPCI_BHIM It’s confirmed that this issue is not going to get resolved. No-thanks for your BEST service. I’ve uninstalled the app on my device. Hey @Paytm you’ve got new user who is going to use it as a primary app and share with others as well.

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    @Paytmcare Hii i can't login please help me

  • saini_69
    Parvinder Singh* (@saini_69) reported

    @Paytm party light is not working

  • mmrbiswas
    James Biswas (@mmrbiswas) reported

    Dear Sir/Madam, I have FDS in Paytm Payment Bank, and I have now opened a savings account with Indusind. However, I am unable to break these FDs. Please help me. I have emailed Indusind, but they advised me to contact Paytm. Kindly assist me. @paytmbankcare @PaytmBank @Paytm

  • theycalmepanda
    Karthik (@theycalmepanda) reported

    @PaytmBusiness Same thing repeat again is there any customer support or just automatic response in x for the name sake? @Paytmcare

  • b2_ten
    b210 (@b2_ten) reported

    @Paytm @Paytmcare the 11rs itr filing for paytm×cleartrip offer not working please help

  • the_viddy
    Vidyut Pal (@the_viddy) reported

    @Paytm @BSNLCorporate I recharged a BSNL number with PAYTM, it's a BSNL number. It got into pending... Now it's almost 5th day no information and no refund and nothing. Disgusting service....

  • GameDoor3
    Aiden ahmed (@GameDoor3) reported

    @Paytmcare is there any problem with my number I am not able to login it keeps saying something went wrong This number +91 9678377020

  • GenuineguyKs
    GenuineGuy (@GenuineguyKs) reported

    @Paytm i need urgent help. Can you telo me how to contact your customer service on phone as emails are not helping at all ??

  • SGM2555
    SGM (@SGM2555) reported

    @Paytmcare I am facing issues over the app and non payment. I am unable to make any payments for over two hours now. Please assist. Thank you

  • asrajeevsharma
    Arun Sharma (@asrajeevsharma) reported

    Paytm is not working @Paytmcare

  • pankx00019
    Pankaj Sharma (@pankx00019) reported

    @UPI_NPCI @Paytmcare are u sleeping or what .. my money is struck due to your **** platform

  • bhattpushkar
    Pushkar Bhatt (@bhattpushkar) reported

    @Paytmcare Is Paytm down now ? I am not able to make payment. iPhone

  • R_Jeevanand
    Jeevanand (@R_Jeevanand) reported

    Dear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    Dear @IndiaPostOffice, Consignment No. EO887528444IN has been marked as successfully delivered, but the recipient (@Paytm & @PaytmBusiness) claims they haven't received it and is asking me for the POD. Kindly help me obtain the Proof of Delivery at the earliest

  • techguruashwin
    Ashwini Kumar 🇮🇳 (@techguruashwin) reported

    Dear @Paytm & @TheOfficialSBI Its been 8 days since i did a transaction on #paytm using sbi debit card & the transaction got failed But u didn't receive any refund yet. The refund reference number provided by Paytm showing invalid on sbi website. Please help

  • nidhimg
    Nidhi Gandhi (@nidhimg) reported

    Just tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare

  • yash_svp
    Yash (@yash_svp) reported

    @Paytmcare this is not good time to down.

  • indra_agrawal
    🇮🇳 Indraवर्धन 🇮🇳 (@indra_agrawal) reported

    @Paytmcare sound box not working, no response from your side , no real person on call

  • Shahzada_77
    Md Shahzada (@Shahzada_77) reported

    Hi @Paytmcare, I'm facing Error [61009] – "Malicious application detected" on Paytm v10.83.5. All other UPI and banking apps work perfectly on the same device. This issue is only with Paytm, so I'm uninstalling it. Please investigate and fix this.

  • Bodieddhoba
    S (@Bodieddhoba) reported

    @Paytmcare @Paytmcare why you giving my refund in your **** gold is I asked?

  • Shakshi44579903
    CA Shakshi Agarwal (@Shakshi44579903) reported

    @Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now

  • Utkarsh21911330
    Utkarsh Mishra (@Utkarsh21911330) reported

    @Paytmcare @Paytm @PaytmBank Trusting paytm is pain now. I felt it when needed a cancelled cheque for changing my bank account in MF Folio. Going to help and getting a dumb AI is real **** paytm is doing.

  • NitishG83821536
    TK (@NitishG83821536) reported

    @Paytmcare still haven't received the new policy. I am extremely disappointed with the service from both Paytm and Tata AIG. This issue needs to be resolved immediately. Please help me and issue my policy as soon as possible. I am very worried. Thank you.

  • vediya_shil
    Shil Vediya (@vediya_shil) reported

    Is Paytm Down @Paytm ? Unable to pay anyone right now #paytmdown

  • Andcolorpocket7
    Md Aurangzeb(اورنگ زیب) (@Andcolorpocket7) reported

    @Paytmcare My issue is not fix until now

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare why I am unable to use Paytm for doing any transactions why I am getting a network error glitch after having a 1 TB of internet speed

  • notnowshay
    Zolpidem (@notnowshay) reported

    Is @Paytm down?? @Paytmcare

  • JGavahora
    Jim_GAVahora (@JGavahora) reported

    @DrAbhishek_Ind @Paytmcare Waymint. Some tech glitches- server down for some users. U R the lucky ones like me !!

  • Samir_N_Gangar
    Samir Gangar (@Samir_N_Gangar) reported

    @Paytm the most pathetic service- its a scam I booked a flight from mum - blr, when i tried to check in, it said it was cancelled, no one contacted, neither is there any helpdesk to answer your queries, you will just be redirected by the ivr from one extention to another