1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 41% Transactions (41%)
  • 29% Mobile App (29%)
  • 18% Login (18%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Hyderabad Login 2 days ago
Dārjiling Transactions 9 days ago
Bengaluru Mobile App 18 days ago
Ahmedabad Withdrawals 27 days ago
Alīgarh Transactions 1 month ago
Qādiān Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • dijkstra_algo_
    sandalwood (@dijkstra_algo_) reported

    @Paytm what kind of worst experience is this..I have received sms that bus is cancelled but your app still showing the journey..when trying to reach customer care then only bot which i am being forwarded. I want to talk to an actual customer care not this bot **** 😡😡😡

  • ChiragShah53325
    Chirag Shah (@ChiragShah53325) reported

    @Paytmcare @HeroFinCorpLtd I have paid 12221 instead of 12184 ...make the system proper that next emi should deduct from account on date and extra money not been charged due to error in your system

  • airindia
    Air India (@airindia) reported

    @Mani635693 @Paytmcare @Paytm Feel free to write back for any help!

  • Udaypratap51645
    Uday pratap Singh (@Udaypratap51645) reported

    @Paytmcare @Paytm my issue is not resolved, I cannot connect to an agent and it is marked resolved. What is this customer service?

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytmcare Still waiting fr solution to my problem as I inboxed u

  • Alexhales778890
    Alexander (@Alexhales778890) reported

    @Paytm i booked my flight tickets yesterday on your app an still there is no confirmation. Status is still shown as pending .Your help page on app is useless. Its an emergency please help.

  • roman_empire_bu
    roman (@roman_empire_bu) reported

    @Paytm @jagograhakjago I have trying to cancel my ticket and get the refund for the past 1 hour. Still no help. KINDLY CANCEL THE TICKET AND REFUND THE AMOUNT.Order id 26877331183

  • cjhones75
    KABIE (@cjhones75) reported

    @Paytmcare How can you say that my issue is resolved when I cannot still login to paytm in the second workspace. If you guys cannot fix it, then please accept that you are technically not capable of providing solution. Please don't lie.

  • laveagle
    limitedEdition (@laveagle) reported

    @Paytmcare I want to report fraud. Unable to reach any Paytm agent or support. Ticket raised through AI agent but this is emergency. Please call me asap. Ticket no 200011303552

  • actoraman_2425
    Kashinath Tiwari (@actoraman_2425) reported

    @Paytm need help

  • drake21pusi
    c3ty (@drake21pusi) reported

    I did transaction on 9th April 12:00am on Paytm the payment failed on paytm but money was deducted from my bank account and has not been reversed yet please help and look into it @KotakCares @Paytmcare

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem

  • SumanDu22617515
    Suman Dubey (@SumanDu22617515) reported

    @Paytmcare Your claim that the issue is resolved is incorrect. Nothing has been resolved yet. No action has been taken against the agency. How did the agency get access to my contact details? This is my feedback.

  • FryMachli
    ek machli dedo pls (@FryMachli) reported

    @Paytmcare @PaytmBank please help.

  • gatzieee
    Aakarsh (@gatzieee) reported

    @Paytm @Paytmcare Can you please help me withdraw money from my Paytm wallet. It says I have to update my KYC but it is no longer allowed when I proceed to do it.

  • RamdasBhat1991
    Ramdas Bhat (@RamdasBhat1991) reported

    @Paytmcare I have payed the preclosure amount for my loan account the amount for debited from my bank but not reflecting in my loan account .. kindly help me I can provide details in DM.

  • Good__old_days
    (@Good__old_days) reported

    .@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar

  • pinak_gala
    Pinak Gala (@pinak_gala) reported

    @Paytmcare I request please resolve my problem it's 5 days now

  • yesthat66203400
    Raj Ojha (@yesthat66203400) reported

    @Paytmcare @MindfulDadVibes why would they check with SBI if the problem is with UPI Lite do you think people are dumb?? its your service fix it yourself...or do not have the option of UPI Lite, forwarding to problem to someone else doesnt provide a solution, the moment i receive my money I delete this app

  • imPanduranga
    Pandu Ranga (@imPanduranga) reported

    Hello Paytm My Upi lite balance was not showing Its urgent Emergency not support from paytm app @Paytm @Paytmcare #paytm @Paytm

  • official_garima
    Garima Sehgal (@official_garima) reported

    @Paytmcare Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself

  • MDRAFATH2401
    md rafathullah (@MDRAFATH2401) reported

    @Paytmcare How long will you take to fix this issue. I have even updated the app

  • Muradpanjwani09
    Dr.Murad🇮🇳 (@Muradpanjwani09) reported

    @Paytmcare u people complain on npci my app is not working even after all

  • AmanSingh_2511
    Aman Singh (@AmanSingh_2511) reported

    @nuegoindia My 1st experience with nuego went horrible today. Bus broke down on way from lko to Ggn near agra.Took much time to arrange a replacement. It's arranged bt nt moving further & staff is continuously arguing with passengers.Pathetic service.Stuck on the way. @Paytmcare

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    I have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar

  • ParetoSimplifed
    TheSovereign (@ParetoSimplifed) reported

    @YusufDFI @paytm should help in collections at the straight of Hormuz @vijayshekhar

  • JeemitChakma
    Jeemit Chakma (@JeemitChakma) reported

    I did a recharge via @Paytm the transaction show's successful but it was not, so I have to recharge again. Very frustrating no proper support.

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare Doing and playing mind game i didn't get any resolution regarding my issue that ottplay not activating new subscription they given confirmation but you sold expired inactive gift card I want solution for my issue...

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare @Paytm Dear paytm still i didn't get any updates regarding my issue is not resolved it's already 18days were completed i sent many Direct messages in Paytm app but i didn't get updates it's completely mental harassment

  • ashshagrwl
    Ashish Agarwal (@ashshagrwl) reported

    @Paytmcare @Paytm There you go again... with no responses on customer care issues which you will drag for another month!!! This time I've had it...