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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (44%)
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Login (33%)
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Mobile App (22%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Meerut |
Login | |
| Bhopal |
Mobile App | |
| Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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paytm
(@KumarRk1693998) reported
@mdjahid78 @Paytm @Paytmcare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //9832352955// just call all Refund issue request. Thanks
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Pradeep Vaishnav
(@Pradeep911684) reported
@Paytmcare You just see your view your customer service worse sir
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Bhushan
(@kakollu_bhushan) reported
@Paytmcare Unable to connect to your customer support. Can you please call me back ?
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Shreyansh Kishan
(@ShreyanshKishan) reported
@Paytm Is there anyone replying messages here? I have a complaint left unresolved since September. please help me team #Paytm
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Nazish Saba
(@nazishs834) reported
@Paytmcare @Paytm help me i have paid your money why they are asking me to pay again
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PHANEENDRA NEKKALAPU
(@phaneendara) reported
@Paytm is taking personal loan from paytm with birla soft is safe ... Beacuse theris in no option to talk any customer assist ..and now a days we saw some thord party loans problem so is good or bad?
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Abhijeet Singh
(@abhijeet_yash) reported
@Paytmcare @vijayshekhar Ur postpaid A/C getting defunct nd pymnt options decresng since u started narrowing down the options. Ur customer service is inaccessible and chatbot is practically useless. If u can't provide services nd resolution,let us knw.Happy 2close our accnt wid u
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paytm
(@KumarRk1693998) reported
@PradeepMourya20 @Paytm Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //9832352955// just call all Refund issue request. Thanks
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AAHIL
(@lkaahil) reported
@Paytmcare my wallet has been freezed not able to use my fastag due this problem. Kindly rectify the problem or let me know the procedure close the paytm wallet account as well as fastag.
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Apurva Surana
(@apurvrad) reported
@Paytmcare @Paytm Very poot service my Paytm I had cancelled two paytm fastag twenty days earlier Till now only refund of security amount of one of the fastag has been done I have called customer service multiple times. But no response from.dem Such a bad customer experience
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Rajeev Dikshit
(@NationalistOdia) reported
@Paytmcare your customer care center is on sleep mode ?
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Arham Islam
(@arha_isla) reported
@Paytm The worst cx service providing app , i hate this low third class paying app. No cx support no. No Chat service even not a mail service . Fraudulent App .
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paytm
(@KumarRk1693998) reported
@hialok6 @Paytm Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //9832352955// just call all Refund issue request. Thanks
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Rajendra Choudhary
(@Rajendr830252) reported
@Paytmcare No issues please close my Paytm postpaid ok my contact number /- 8302523603
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Mohit Choudhary
(@MohitCh89492095) reported
@vijayshekhar meri call disconnect ki kanchan ne bina information diye kissi service provide kr rahy ho tum log the worst experience ever @Paytmcare @Paytm
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Rajesh kankar
(@Rajeshkankar01) reported
@Paytmcare hello i have an problem Paytm postpaid amout 347 Convanvens fees 17.85 And total pay 381.85 How is possible Plzz contract me
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Abhishek Tyagi
(@abhicrik) reported
showing processing. But then at 1.30 pm a new status of that transaction is showing as failed. And my amount is still not refunded back to my bank account. My UPI reference id is 230501052315. I request @Paytmcare @Paytm @PaytmBank to look into the issue and refund back my amount
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Parveen Kumar
(@2110Parveen) reported
@Paytmcare @kiiishann Hi Team Last 2 months, I'm also facing a postpaid issue but no solution yet I have shared my issue and mobile number several times with you in private chat but no solution from your side. I have sent an email to the grievance department but the same issue.
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NITHISH REDDY
(@NITHISH12093591) reported
It's has been more then 12 days but there is no update on promo code money which I have add to Paytm wallet.I have connected to customer care but there is know update from Paytm.If I have to pay money to Paytm will you wait without charging money @Paytm there is no update on this
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Arham Islam
(@arha_isla) reported
@Paytm Hey Third Class, Fraudulent App please provide me you Cx Support so that i can directly connect with your lazy associates.
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Nazish Saba
(@nazishs834) reported
@Paytmcare Hate your service there is no customer support no. On your app only a robo is giving ans I have paid your money why you are asking me again to pay money haa
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Vips
(@vipulsatna) reported
@Paytmcare Still no issues resolved and yet no call received from paytm
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Angela Merlin Varghese
(@AngelaMerlinVa1) reported
@Paytmcare @Paytm has the worst customer care service. I've been trying to get a hold of an executive since morning. All numbers are invalid or only have specific query related options. Their Twitter service is also really slow and unhelpful.
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Nikita Jaiswal
(@Niki1864) reported
@Paytmcare need immediate help... Made payment twice request you to please refund the second payment made @Paytm @PaytmPostpaid
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Paytm care
(@paytm292814541) reported
@Rajeshkankar01 @Paytmcare "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number8458088471
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paytm
(@KumarRk1693998) reported
@JafarFeroz @Paytmcare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //9832352955// just call all Refund issue request. Thanks
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Dheeraj tripathi
(@Dheeraj25017748) reported
@Paytmcare your postpaid service is a total scam.....i paid my bill not reflecting in passbook......such a disgusting experience @Paytmcare
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Rajeev Sharma
(@rajeev_pune) reported
@HiranyaMatrimo1 @Paytm Yeah, They'll not help in any case
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Chandan Pandey
(@Chandan02364450) reported
@Paytm My account is on hold by Paytm since last couple of days and I am unable to use it and no one is responding on customer support someone please look into it and get it unblock
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Nayan
(@Nayan_2003das) reported
@Paytm @Paytmcare 2 days back I have added money to my paytm wallet and now its showing that I can't use that money because I have not done my kyc , when I try to update my kyc it says My father name is not updated but there is no option to do it please help me..