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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (59%)
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Mobile App (33%)
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Website (4%)
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Login (4%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Greater Noida, Noida, Bengaluru, Gorakhpur, New Delhi, Lucknow and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Mobile App | |
| Greater Noida |
Mobile App | |
| Noida |
Login | |
| Bengaluru |
Transactions | |
| Gorakhpur |
Mobile App | |
| New Delhi |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rajeev
(@rajeevsaikapian) reported
@Paytmcare @PaytmTravelCare @Paytm Have some shame !! how someone will deal with your support and communication on urgency, no one called or contacted its been 24 hrs. If sm1 needs modifications they can't rely on chatbot. Not gonna use paytm for booking for sure. #scam #Fraud 🤮
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rohit bhosle
(@ChicK00o) reported
Not able to connect or raise a ticket for Paytm mall purchase via the App or IVR, the AI assistant goes in circle, and the raise ticket button reopens the agent. @Paytmcare @Paytm do help with order 25643445294
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karan attri
(@karanattri163) reported
@Paytmcare very poor customer support service don’t use paytm buissness use another app like gpay and phone pay or any another app they are giving best services and also customer services is very good. Its been more than 23 days but paytm haven’t found any solution to my issue.
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Aditya Jha
(@adityajha92) reported
@Paytmcare Refund received problem solved
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Satyam Singh
(@SatyamS74127141) reported
@Paytmcare How to connect paytm bank please help
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Satyam Singh
(@SatyamS74127141) reported
@Paytmcare how will my problem be solved?? 😭
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RAVI SHANKAR
(@RaVIShankar7r) reported
@Paytm Why my problem has't been solved by u. U guys have taken more than 10 days.
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Imran Khan
(@mdimkn1) reported
@Paytmcare very poor service
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Rajeev
(@rajeevsaikapian) reported
@Paytmcare @PaytmTravelCare @Paytm Your AI chatbot support system will never solve our, it is making thing more complex. Give us options to connect to agent or even your specific customer support number never connected to any agent, it always says to raise ticket via app.
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Nitish Helping
(@NitishHelping) reported
@Paytmcare I’ve already sent all details and the screenshot. Just let me know how long it will take to fix this. When will my Paytm Business account be activated?
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Dheerendra rathore
(@rathoredk87) reported
@Paytmcare I am very unhappy with your service now I am going to join another company pine lab. Thanks for your fake service. Rathore enterprises Haldwani Nainital 263139
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Dheerendra rathore
(@rathoredk87) reported
@Paytmcare please share customer care emil I’d.
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Dheerendra rathore
(@rathoredk87) reported
@Paytmcare your customer care not help properly.
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Dheerendra rathore
(@rathoredk87) reported
@Paytmcare dear Paytm please help
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@nkitanokha
(@AnkitJa98350446) reported
Since @Paytmcare deducted extra money from my Soundbox, neither has my money been returned nor has any valuable response been given to me.Whenever I asked Paytm, the reply from Paytm was that your problem is being checked 1/2.
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Balaji Wanve
(@BalajiWanve) reported
@Paytmcare I am using Paytm since last one year Recently I am facing issue related to QR code for which I have raised complaint I paytm business app but I have got no response from customer support I have also call customer care many times but they have also not paid attention
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araavsinhaa
(@araavsinhaa) reported
@Paytm @PaytmBusiness Shocking! Canceled my Soundbox via customer care, but an agent took it without deactivating. Charged for months! Now told to pay ₹149 for a new box to "deactivate" old one. Why pay for your mismanagement & suspected ex-agent fraud? #ConsumerRights
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sandeshgangal
(@sandeshgangal) reported
@Paytm such disgusting customer service, trying to connect to an agent , but it keeps sending an sms and call gets dropped off and not able to connect to any of the agents
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Rasa Sabath
(@rosesrasapink) reported
@Paytmcare @PaytmBusiness literally a scam with my soundbox. Was given saying it’s free. Now being charged per month. Customer care is running a scam centre and refusing to disconnect it. How do I get rid of the thing??
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Abinash Behera
(@Abinash_juls) reported
@Paytm @Paytmcare i have booked bus ticket neither ticket came neither support team is helping what ******** your company is doing
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srikanth m
(@shrikss) reported
@Paytmcare i have recharged my fast tag on 16th July but the money has not been credited and have raised the issue immediately.. till now there is No resolution for that???
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Amit Ghosh
(@amitg3719) reported
@Paytmcare I contacted on 2nd July, and at that time I was told to wait till 6th July. Then the date shifted to 21st July and now once again I'm being told to wait as the issue is still being worked on. How is it even possible to take this much time? This is nothing but pure harassment now.
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Amit Ghosh
(@amitg3719) reported
@Paytmcare @Paytm @PaytmBusiness Worst customer Support.
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Michael Scofield
(@_scofield_01) reported
@Paytmcare Hello Sir/Mam, I changed my name officially through gazette but paytm is not accepting my kyc with new name. I tried deactivating account which also didn't work. Money is also stuck in paytm wallet. Please help @Paytm
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Krishna Kumar
(@KrishnaOfficial) reported
@Paytm there is a serious value gap in bill payment platform industry!!. 90% NBPDCL electricity bill shifted to prepaid segment. Consumers are not able to play bill on any third party platform but only via official website. Why Paytm don’t see this as opportunity??
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Lenon Marak
(@MarakLenon95473) reported
@Paytm why is it many a times i do transaction using your platform i always face an issue of delay, pending and failure. And most of the times when its an important transaction it always does that.. @GooglePayIndia is billion times better than paytm. #stopusingpaytm
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TheIndianValor
(@Kunwar_yashh) reported
Today I was recharging my father's phone number which is Vodafone sim I selected recharge and proceed with the same and when recharged confirmed it shown another phone number and airtel I lost my 490 rs due to paytm not expected this from paytm plzz help me @Paytmcare @Paytm
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KISHOR Agrawal (मै हूं मोदी का परिवार )
(@KishorA87649186) reported
@Paytmcare PL Check DM Poor Service from your local authority ( NO ONE AVAILABLE)
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Quark
(@only_quark) reported
@PaytmMoneyCare @Paytm you haven't resolved my issue yet . And there is no response for your consumer care too . I can't even sell my share as your ****** app glitched and showing negative balance @SEBI_India pls take action against them
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Monty Elements
(@montyelements) reported
Mr. @vijayshekhar, I’m from Aligarh & I know you are too. I’ve always been your supporter, not just Paytm’s, & that’s why I never switched to any other app. But your team is working so hard to push me away that I feel like uninstalling Paytm & moving to another app. @Paytmcare