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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 42% Mobile App (42%)
  • 32% Transactions (32%)
  • 16% Website (16%)
  • 5% Login (5%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

CityProblem TypeReport Time
Agra Mobile App 1 day ago
Chhindwāra Mobile App 8 days ago
Jaipur Mobile App 11 days ago
New Delhi Mobile App 16 days ago
Yamunānagar Website 18 days ago
Mumbai Website 24 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankAlbert0913
    krishan (@FrankAlbert0913) reported

    @PaytmBusiness The issue is related to @Paytm not business kindly assist me in the same 🥲

  • SumanKVlogs
    K 𝐒𝐮𝐦𝐚𝐧 (@SumanKVlogs) reported

    @Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error, and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below. Paytm account number: +91********** Name : Ramesh Chaudhary Thanks

  • Abhinav_Saxena9
    Abhinav Saxena (@Abhinav_Saxena9) reported

    @PaytmCare @IntrCity Boarding 11:35 PM, Delhi→Dehradun (PNR IC244992777646). Zero proactive comms. No driver number, no vehicle details, no SMS. Bus 1+hr late. Female passenger stranded with me past midnight at Sec 62 Noida. This is the #FemaleFriendly service you advertise?

  • anureyan
    Anurag Mishra (@anureyan) reported

    @Paytmcare @X The access to customer care is only allowed through the app. Once I can't access the app how do I raise a complaint.?

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @Paytmcare i'm having issue for the refund amount it's not refunded to my original source account instead of old deactivated bank account can you please revert the amount on the source account itself here is the refrence number 591965171426

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • vevanand
    v anand (@vevanand) reported

    @Paytmcare Still waiting for your response. Not able to login.

  • ShauryaPathani4
    Shaurya Pathania (@ShauryaPathani4) reported

    @Paytmcare @Paytmcare please look into my problem, it's been 4 days.

  • phsenag
    Kautilya (@phsenag) reported

    @Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw

  • MSubhajitIND
    Subhajit Mondal (@MSubhajitIND) reported

    @Paytmcare My account is restricted why??? Help me

  • gauravuhb01
    GKd (@gauravuhb01) reported

    Dear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @indusi

  • shuklaji_1_
    आयुष शुक्ला (@shuklaji_1_) reported

    Very disappointing experience with @airtelindia & @Paytm. Did ₹49 data recharge multiple times because my Airtel internet wasn’t working, yet even after repeated recharges the issue remains unresolved. Money deducted but no internet access.please fix this ASAP or process refund

  • kevalmangukia
    Keval Mangukia (@kevalmangukia) reported

    @Paytm @Paytmcare @vijayshekhar Your Paytm Merchant Account Services Customer Care Is Very Bed , Please Improve Your Service 🙏

  • akshayguptaddun
    Akshay Gupta 🇮🇳 (@akshayguptaddun) reported

    Dear @Paytmcare, my #Paytm account has been blocked without any prior notice, and I’m unable to access/use any services. Kindly review my account and help resolve the issue as soon as possible. Thank you. @Paytm

  • MNGupta3
    M N Gupta (@MNGupta3) reported

    @Paytmcare @vijayshekhar I am sorry to say that a single genuine matter has not been resolved even after more than a dozen requests. Such indifferent attitude towards your customer is very disappointing. Please see and settle.

  • siddharthdudi
    siddharth dudi (@siddharthdudi) reported

    I have an account with paytm,my previous Mobile no changed ,but I want to change my no and transfer my wallet balance in new account but there is no support from @Paytm @Paytmcare @PaytmBank

  • gogold07
    GOLDIE SINGLA (@gogold07) reported

    @Paytmcare Seems that due to your irresponsible behaviour and false service / facilities consistently notifying i need to switch from paytm app.

  • Deb7rudra
    RD (@Deb7rudra) reported

    @Paytmcare You piece of **** why is it under review? Even after completing all the KYC, without any reason or notice you put it under review. I'll be reporting this RBI ombudsman coz my financial details are linked with the account

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    Dear @PaytmTravel @Paytmcare, your “Travel Care” support is an absolute joke. Airlines have already confirmed the refund has been processed, yet your team keeps customers hanging for days with no proper response, no human support, and no accountability. @PaytmTravelCare

  • kingujjwall
    𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reported

    Worst Service provider company @Paytm and @JioCare

  • Mindfulness2050
    Almighty !! (@Mindfulness2050) reported

    @Iamsamirarora @Paytm by @vijayshekhar can only develop !! Kaynes Tech if honest company then they will create best AI affordable chips !! Indian IT should help in creating products at Global Level wherever they have office !

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare @Deb7rudra They aren't going to do anything. Same thing happened to my account on May 17th and ever since I've been locked out of my Paytm account. No help whatsoever.

  • _rajput__bobby
    LostBoy 💐 (@_rajput__bobby) reported

    Wanna deactive my paytm soundbox, agent give me that forcefully for saying it's compulsory. Your second agent comes & say I will raise a ticket for deactivate soundbox but he also fools me And customer care is trash . No support @vijayshekhar @Paytmcare @Paytm

  • kunal9489
    kunal bakshi (@kunal9489) reported

    @Paytmcare Error message reflecting

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytm @Paytmcare @vijayshekhar if this continues I will be left with nothing but filing a complaint against this service you have wasted my precious time and energy tweets won’t stop until my issue is resolved

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytm @Paytmcare I still can't login to my Paytm account after waiting for 5 days. What's going on??

  • SudipSurve
    Sudip Surve (@SudipSurve) reported

    @Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working

  • sneh_2208
    Sneh Dwivedi (@sneh_2208) reported

    @Paytmcare We are still facing same issue . What is this .If you have detect mony from bank .And not showing in Paytm Lite .It is your fault . We are struggling before 3 days

  • AbhishekDe93154
    Abhishek Dey (@AbhishekDe93154) reported

    @Paytmcare @Paytmcare @Paytm please resolve my problem, I am facing much issues. Please try to understand the problem.

  • KackarPiyush
    Piyush Kackar (@KackarPiyush) reported

    @Paytmcare @Paytm I had already DMed but haven't received any resolution for the issue I am facing. Could you please let me know if the team is able to solve the issue.