Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (47%)
- Website (20%)
- Transactions (13%)
- Login (7%)
- Withdrawals (7%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 13 days ago |
|
Bhubaneshwar
|
Website | 13 days ago |
|
Agra
|
Mobile App | 25 days ago |
|
Chhindwāra
|
Mobile App | 1 month ago |
|
Jaipur
|
Mobile App | 1 month ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank
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Rakesh Pantagada (@pantagadarakesh) reported@Paytmcare Worst service taking huge convenience fee
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Abhishek Kumar Singh (@abh1kr) reported@Paytm @Paytmcare why I'm not able to pay credit card bill? Neither via UPI or Debit Card nor Netbanking. Error- We regret to inform you that currently your transaction is not supported owing to the internal criteria.
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itsmesandy ☀️ (@sansin83) reported@Paytmcare kindly initiate the refund od the fraud done by paytm travel, y r u not responding n so slow @Paytmcare
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Kartikey Mehta (@kartikey_design) reported@Paytm completely sucks... They are so ****** in terms of thir customer service. I had a bus booked through paytm which is delayed by almost 1.5 hours. Operator is saying it will be late by around 1.5 hr more. And paytm is so bad that they aren't even replying to any tickets.
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ashishkashyap (@ashishkashyap) reported@Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.
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Amit Malik (@TheAmittMalik) reportedI’m using Paytm from last 10 years and one incident happened with in 2020 that’s someone have bypassed my phone and stolen otp to login the Paytm account I lost my account with my money and information after that many a times my Paytm no 8287475646 @Paytm @OnePay @vijayshekhar
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sparshhh (@Sparshhh999xD) reported.@Paytmcare you all got the worst customer service
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Keerthi Kumar (@lonewarrior_8) reported@Paytmcare Explain me the reason for this, if I am not eligible how can they show in their browsing page? @flipkartsupport are you willingly misguiding your customer @jagograhakjago How can we respond on this? Please suggest.
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Ashish A Panchbhai (@AshishSkater25) reported@Paytm Last two weeks I was in Indonesia while I back from Indonesia my Paytm is not working It's showing WARNING Device environment is not correct
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sanjay johny (@sanjayjohny) reported@Paytmcare I booked flights via Paytm to London and I got different class than the one which I selected now the customer care team is not helping to update this is really bad experience. Will never book international flights via Paytm @Paytm
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Suraj Shukla (@realSS94) reportedHey @Paytm @Paytmcare @PaytmCybercell Regarding Pending Salary Discrepancy and Full Payment – [Your Employee ID / Your Name] Respected Sir/Ma'am, I am writing to bring to your urgent attention a serious issue regarding my salary payment. 1/2
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Umesh Mishra (@UmeshMishra309) reportedDear @Paytmcare, I have raised multiple requests for a new Soundbox and repeatedly contacted local vendors, but there has been no response or follow-up. This is affecting my business operations. Kindly resolve this issue at the earliest.
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Zaidi (@AbbasZaidi08) reported@Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.
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itsmesandy ☀️ (@sansin83) reported@Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact
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Harsh (@casperrr_exe) reported@Paytm @Paytmcare and they confirmed that the refund was initiated from their end and that Paytm, being the booking partner, has to process the refund. I raised a support ticket on 26 May 2026 (Ticket ID: 200011749289), 2/3
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Aditi Tewari (@adititewari13) reported@Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.
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Mohammad Zeeshan (@ZeeshanFazil) reported@Paytmcare Hello Sahil, when can i get the refund ? I have deducted another Rs.649 due to NACH failure for the other EMI. So far i have been deducted with Rs. 1298 because of this issue. Who will compensate it?
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cyril emmanuvel (Real) (@CyrilEmmanuvel) reported@Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI
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Abhishek Kumar Singh (@abh1kr) reported@Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve
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Garvit Goyal (@garvitgoyal31) reported@Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389
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Avux Chemicals India🇮🇳 (@AvuxChemicals) reported@Paytm Don’t use the payment for @npclgrnoida electric meeter recharge payment because your payment debit but paytm and NPCl will give the credit next 3-4 days, they will use your money and you will struggle for credit & then chase to thier customer care !! It’s too poor service
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Muhammad shadab (@Muhamma42285812) reported@Paytm @Paytm I am trying to connect with customer to cancel my bus booking from past few hr unable to get any update please call me fast I want my full refund Order Id 27119339465
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Astitva Singh Bais (@_astitvasingh_) reportedDear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money
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aahikmrs (@Kikimeowra) reported@Paytmcare hey, I can't check the balance or transfer money from Paytm Payments Bank. Please fix this.
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🇮🇳 Sourav Nandi (@SouravNandi_17) reported@ThePaytmPG @Paytm How yo access Paytm payment bank now?
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Vinod R Saravaiya (@saravaiya_r) reported@Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same
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Paytm Care (@Paytmcare) reported@sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.