Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 13 days ago |
|
Kolkata
|
Login | 15 days ago |
|
Varanasi
|
Login | 17 days ago |
|
Dehra Dūn
|
Login | 17 days ago |
|
Delhi
|
Mobile App | 19 days ago |
|
Kolkata
|
Mobile App | 26 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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yugalll (@mib0098) reportedpathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.
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TK (@NitishG83821536) reported@Paytmcare still haven't received the new policy. I am extremely disappointed with the service from both Paytm and Tata AIG. This issue needs to be resolved immediately. Please help me and issue my policy as soon as possible. I am very worried. Thank you.
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Karthik (@theycalmepanda) reported@PaytmBusiness Same thing repeat again is there any customer support or just automatic response in x for the name sake? @Paytmcare
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MIDHA BHUPINDER 🕉 (@bhupimidha) reported@Paytmcare @TheOfficialSBI kindly help
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Muhammed Abdullah (@nwsAbdullah) reported@flyspicejet @Paytm Extremely disappointed. We were informed at the airport that SG-472 was cancelled, and SpiceJet staff confirmed a full refund for both onward & return tickets. Now SpiceJet asks us to contact Paytm due to a group booking, while Paytm isn't resolving the issue!
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Anonymous Ruler (@RulerAnonymous) reported@PaytmBank @Paytmcare Unable to withdraw funds from my Paytm Payments Bank account. UPI, IMPS, and balance are not working. Getting errors every time. Please resolve this issue urgently.
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CA Shakshi Agarwal (@Shakshi44579903) reported@Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now
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Leo (@Bharat_To_India) reported@PaytmMoneyCare @Paytmcare @PaytmMoney Why are not able to fix this simple issue, are you still operational in India
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Abhishek (@Abhis2309) reported@Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?
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Aakash Goyal (@AakashG0yal) reported@Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.
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Prosenjit (@Prosenj26121111) reported@Paytmcare This is your support reply regarding recharge plan, check the attach image of your support chats mentioning your faults.
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SUBHA (@saske_in) reportedHi @Paytmcare @PaytmBusiness, I've permanently lost my registered mobile number for my Paytm Business QR account. I can't log in or contact support because the IVR only accepts calls from the registered number. Please help me update my mobile number after KYC verification.
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Giri Sai (@noxiousgiri) reportedFirstly @Paytm has miss sold the product. In the name of gift card u guys sold me promo code. There is no proper response for that issue. Now u guys conveniently changed the validity period? Is this the right way of doing business? Also u have a pathetic customer support.(2/n)
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Pankaj Debnath (@PankajDebnathWB) reportedDear @Paytm @Paytmcare Paytm Gold is a third-class service for retail investors. Invest ₹100,000: • Pay 3% GST + platform charges. • Sell immediately and lose another 4–6% due to the huge buy/sell spread.
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Ayush Agrawal (@sumitagrawal729) reportedHi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help
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Vaibhav singh (@Vaibhav64952156) reported@abcapital Very disappointed. I want to foreclose my loan, but my support ticket was closed without resolving the issue. No callback or guidance received. Kindly assist me with the foreclosure process. @Paytm
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Morningstar (@makrohet) reported@Paytm @Paytmcare I am trying to set up my Paytm money account, the process is getting stopped half way. I have been trying to reach you through app, but it's unresponsive. I have got the rewards of zero brokerage till sept 30, but not able to open my account.Kindly help
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare @Consumer2Court Please have look Issue is Pending since 5 days Paytm is making Fraud and not refunding the Amount.
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Trishant_13 (@13Trishant) reportedI am Facing financial harassment by @Paytmcare @PaytmBusiness . Unauthorized Soundbox activated on MID uTAcde80738085895055 without consent. ₹155 deducted for a non-existent device. Support ignoring Case 200012302389. Resolve immediately before I escalate to @RBI Ombudsman.
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Mohan Bhog (@winner_platinum) reported@Paytm @PaytmBank When will we get the money stuck in paytm wallet ? It has been quite a lot of time since your bank has shut down.
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The notorious banker (@kishus456) reported@Paytmcare I could have booked 20 tickets in this much time using other service providers.. What a shame @Paytm
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Dheeraj Rajawat (@Dh83150Dheeraj) reported@Paytmcare why I am unable to connect to customer care my 4500rs extra deduct
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Vishal anand (@Vishalanand451) reported@Paytmcare Call me it's urgent I can't login my account since 3 days Kindly check dm i share my contact number
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @Paytmcare @vijayshekhar Hello Team, Waiting for a long time, could you please provide an update on my issue? On priority basis please
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Sarthak Rohilla (@SarthakRohilla2) reportedDear @PaytmBusiness what’s ur problem Every month mera charge kat rha h itne bar complain kra chuka hu close my box but no response @Paytm @PaytmBusiness scammer ho tum #paytm #paytmbusiness
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Himanshu Rathore (@himanshu082007) reported@Paytm @Paytmcare I’ve been trying to reach your support for days with no response. • No reply to my DMs. • The Help & Support section only gives AI responses and doesn’t let me raise a support ticket or connect with an executive.
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Abhishek Kumar 🇮🇳 (@Abhi_2866) reportedHi @Paytm @Paytmcare Please look into this matter on priority I need help on this
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The Unbiased Commentator (@mnegiUK) reported@Paytm worst customer service provider, not solving customer problem
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Samir Gangar (@Samir_N_Gangar) reported@Paytm the most pathetic service- its a scam I booked a flight from mum - blr, when i tried to check in, it said it was cancelled, no one contacted, neither is there any helpdesk to answer your queries, you will just be redirected by the ivr from one extention to another
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Kumar KorCh (@kumar0592) reported@Paytmcare What's the status? Its been more than 32 hours i got the gift card. I haven't recieved any update on this? How much more time you need to resolve the issue? You're holding 5000 Rs of mine. Mind it. Refund my money or rectify the error ASAP. #paytm #jockeyindia