Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Login (21%)
- Website (14%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 15 days ago |
|
Kolkata
|
Login | 17 days ago |
|
Varanasi
|
Login | 19 days ago |
|
Dehra Dūn
|
Login | 19 days ago |
|
Delhi
|
Mobile App | 21 days ago |
|
Kolkata
|
Mobile App | 28 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Pankaj Sharma (@pankx00019) reported@UPI_NPCI @Paytmcare are u sleeping or what .. my money is struck due to your **** platform
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Manisha Ambwani (@AmbwaniManisha) reported@Paytm @Paytmcare please open customer care with representative who can answer and solve our questions Trying to connect on call couldn’t connect only Inbox chat window is there , please connect need to solve my issue asap.
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Suvendu Mohanty (@Shib15478) reported@Paytm @Paytmcare @sbigeneral Renewed my car policy using Paytm platform with SBI general insurance. The policy issued had wrong name. Despite filling up all details correctly, how can the name become wrong? Pathetic service from Paytm and SBI general insurance.
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Sandeep (@Saffron_is_) reported@Paytm @Paytmcare @Paytm I had a good amount of money in my Paytm Wallet. After changing my phone and logging into the same account, my wallet balance is showing ₹0. The money is missing. Please help me restore my wallet balance as soon as possible.
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Ravi Mangnani (@sanjuravi) reported@Paytm @Paytmcare Facing login error: "Warning [00000] Device environment is not correct." My device is secure, unrooted, & fully updated. Please help resolve this security lock. #Paytm #PaytmCare #PaytmIssue
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Ashwini Kumar 🇮🇳 (@techguruashwin) reportedDear @Paytm & @TheOfficialSBI Its been 8 days since i did a transaction on #paytm using sbi debit card & the transaction got failed But u didn't receive any refund yet. The refund reference number provided by Paytm showing invalid on sbi website. Please help
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bhawna (@bhawna2212) reported@Paytm @Paytmcare it's been one month now,my paytm is still not working and your team is unable to resolve my issue.. Disgusting service I must say.
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Abhiraj Thakur (@Abhiirajthakur) reportedHello Hello @Paytm I have given money to someone but that money has gone into pending I want to get that money back into my account please help me. @Paytmcare
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करन कपूर (@KaranKa28398327) reported@Paytm if u can't provide proper vouchers and ur support system is ONLY AI how can a customer contact support service. Why for everything u ppl need AI. i m not able to redeem the voucher but ur AI SYSTEM IS not Helping me as it doesn't have that feature. CRAZY
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Lakhan soni 🇮🇳 (@_Lakhan_soni) reportedDear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.
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Manisha Jha (@manisha20jha) reported@Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution
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Parvinder Singh* (@saini_69) reported@Paytm party light is not working
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Dheeraj Rajawat (@Dh83150Dheeraj) reported@Paytmcare why I am unable to connect to customer care my 4500rs extra deduct
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Venkat (@Ram009999) reportedDear @Paytmcare Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve.
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Astik01x (@astik01x) reportedPathetic service by paytm, My credit card bill payment via Paytm is stuck 'Pending' for around 2 days, Due date is in 2 days. App ticket raised but no human response. Phone helpline is automated and repeatedly points to useless chatbot. Please resolve immediately. @Paytmcare
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Ankeet Panda (@ankeetpanda) reported@Paytmcare unable to close my existing Fastag issued by Paytm. Selling my car. There’s no option in the app & the chat support is unable to help either. Kindly assist @Paytm @paytmbankcare
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CineTradeCraft (@Satvikbhardwaj8) reported@Paytm Why paytm money is down?
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Shashi Verma (@Shashir5656) reportedwant to open a new business account for recieve money for shop . Help @PhonePe @Paytmcare
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Bharat Ka Sikh (@BharatKaSikh) reportedRepeated complaints, still no resolution, replied to their dm thrice. @paytmbusiness @Paytm hides behind bots while charging unfairly. @RBI, help and take action against such companies.
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Abhi$hek Hindustani (@BrownBoi07) reported@Paytmcare I would request every person to not use paytm to book bus tickets. They provide a departure time and the bus leaves 2 hours prior without any notice or information and the bus operator will say contact @Paytm for any issues as it's not their fault.
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmCare @PaytmBusiness URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue
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Nithin K L (@nithinkl_) reported@Paytmcare Please help me to refund the money this is very bad service you guys are doing its more than even 48 hours
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Vijay Anand E G (@egvijayanand) reported@Paytm @Paytmcare Why payment from History, paid a week before, makes use of a different VPA than the one in the QR code and no notification on the soundbox on recipient end. Very troublesome. Fix this issue at the earliest or remove payment from the History.
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Ankeet Panda (@ankeetpanda) reported@Paytmcare @Paytm unable to close fastag after selling my car. There’s no option in iOS App, chat support unable to help & customer care number is a deadend. Pls assist ASAP
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Vishal anand (@Vishalanand451) reported@Paytmcare Call me i can't login
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Vishal anand (@Vishalanand451) reportedPlease help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm My contact number is 9852914218 @Paytmcare
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Saurabh Rawat (@saurabhrawat199) reported@Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.
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social worker (@FarmanK48690243) reported@Paytm @PaytmCare My Paytm soundbox and QR code machine are not working properly. I requested a replacement, but no one has come to deliver or install the new machine yet. Please send a technician with a new QR code machine and soundbox as soon as possible. Registered 9653260479
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Ashwini Kumar 🇮🇳 (@techguruashwin) reportedDear @Paytm & @TheOfficialSBI Its been 8 days since i did a transaction on #paytm using sbi debit card & the transaction got failed But didn't receive any refund yet. The refund reference number provided by Paytm showing invalid on sbi website. Please help @Paytmcare
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Nikhil (@kumarnikhil2209) reported@Paytmcare The scan and pay widget stopped working