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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 62% Mobile App (62%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 3 days ago
Pānīpat Login 3 days ago
New Delhi Transactions 3 days ago
Chhindwāra Transactions 3 days ago
Bengaluru Mobile App 3 days ago
Sūrat Mobile App 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • NitishG83821536
    TK (@NitishG83821536) reported

    @Paytmcare still haven't received the new policy. I am extremely disappointed with the service from both Paytm and Tata AIG. This issue needs to be resolved immediately. Please help me and issue my policy as soon as possible. I am very worried. Thank you.

  • vediya_shil
    Shil Vediya (@vediya_shil) reported

    Is Paytm Down @Paytm ? Unable to pay anyone right now #paytmdown

  • abh1kr
    Abhishek Kumar Singh (@abh1kr) reported

    @Paytmcare exact same issue and error msg is again popup when I try to pay any bill in paytm. Please fix.

  • BharatKaSikh
    Bharat Ka Sikh (@BharatKaSikh) reported

    Repeated complaints, still no resolution, replied to their dm thrice. @paytmbusiness @Paytm hides behind bots while charging unfairly. @RBI, help and take action against such companies.

  • R_Jeevanand
    Jeevanand (@R_Jeevanand) reported

    Dear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen

  • emieami
    Amit Upadhyay (@emieami) reported

    @Paytm not working why?

  • itzvijaymeena
    Vijay Meena (@itzvijaymeena) reported

    @PaytmBusiness @Paytm Someone has fraudulently used my Aadhaar card number to create a Paytm Business account (linked to a mobile ending in *** 010). Your support team is completely unresponsive. I am unable to create my genuine business account. Please fix this immediately,

  • suren_investing
    Surender Singh, CMT,FDP (@suren_investing) reported

    @vijayshekhar , your Paytm service sucks..if there are any frauds, nobody responds in either online chat an ur AI chat both has lower IQ than 5 Yr old..Please get u house in order on such simple issues before projecting on cutting-edge tech @Paytmcare

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare I need the resolution in the next ten minutes. Have sent all details. This is next level harassment which I have never experienced! No customer care email, no customer care number, only automated response on app. Next level ridiculous this is

  • BrownBoi07
    Abhi$hek Hindustani (@BrownBoi07) reported

    @Paytmcare Ria no support over dm and no progress has been shared

  • aesthetic_rom
    aesthetic _rom (@aesthetic_rom) reported

    Hey @Paytmcare I got a voucher code vut due to wrong upi it was not successful now it showing this voucher already used . Please help me

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @Paytmcare @Paytm i have received no communication from your end yet for the refund. It only shows ticket raised. No follow up. Nothing. Pathetic customer support.

  • hirasinghadhika
    Hira Singh Adhikari (@hirasinghadhika) reported

    @Paytm app is not working

  • astik01x
    Astik01x (@astik01x) reported

    Pathetic service by paytm, My credit card bill payment via Paytm is stuck 'Pending' for around 2 days, Due date is in 2 days. App ticket raised but no human response. Phone helpline is automated and repeatedly points to useless chatbot. Please resolve immediately. @Paytmcare

  • fairdealseeker
    Fair Deal Seeker (@fairdealseeker) reported

    @Paytmcare Gold Purchase Session Expired Transaction Blocked: "We regret the inconvenience, but this transaction does not currently meet therequirements of our internal security criteria." Getting this error on flight booking gold offer Pls help

  • IJohari46498
    I C johari (@IJohari46498) reported

    @Paytmcare it's really so poor service I think better option going on court

  • d_ravirai
    Ravi Rai🇮🇳 (@d_ravirai) reported

    @Paytm @vijayshekhar The biggest problem why I prefer Gpay over paytm for upi use is below. 1 - If I have to open The app for upi payment it loads late because of so many options on screen. 2 - Too congested options compared to GPay .

  • SanjayDBafna
    Sanjay Bafna (@SanjayDBafna) reported

    @Paytmcare So no solution, no help @vijayshekhar Why @Paytm you are one of respected brand and your are behaving like bankrupt ?

  • winner_platinum
    Mohan Bhog (@winner_platinum) reported

    @Paytm @PaytmBank When will we get the money stuck in paytm wallet ? It has been quite a lot of time since your bank has shut down.

  • BINAYNIMODIA
    Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported

    @PhonePeSupport Haha you guys can't even give service after 1.5 month and you guys speaker donteven last a day While @Paytmcare speaker works for more than 5days and service is outmost Even you guys don't care to compensate customer while you guys were wrong

  • yash_svp
    Yash (@yash_svp) reported

    @Paytmcare this is not good time to down.

  • dr_rikin
    Dr Rikin Gogri 🇮🇳 (@dr_rikin) reported

    @Paytm why is the Paytm for business app not working ?

  • meme_junkiee
    Magadh (@meme_junkiee) reported

    @Paytmcare bc I can’t access my account ?? Wtf is wrong with you ?

  • MayaRao
    MayaRao (@MayaRao) reported

    @Paytm Is the system down? Unable to pay, says secure connection could not be established.

  • saurabhrawat199
    Saurabh Rawat (@saurabhrawat199) reported

    @Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.

  • cassbdb
    CA Sushil Singh (@cassbdb) reported

    @Paytm is down

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Morning me update aaya tha kia but same problem continue hain

  • nagarjun007
    nagarjuna (@nagarjun007) reported

    @Paytmcare FYI... Issue got fixed automatically

  • ameen_yours
    ameen_yours (@ameen_yours) reported

    OD338047890390305100 for this order id on 10 july u didn't receive my 50 rupees voucher yet help me fast I did a payment of 194. @Paytm @Paytmcare