Is Paytm down?
No problems detected
If you are having issues, please submit a report below.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
-
Transactions (80%)
-
Transfer (20%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Devender Rohilla
(@devenderhr) reported
Finally @Paytmcare team got time to call me after sending another reminder and simply asked for another 48 hours. Seriously 3 weeks required to provide the paid voucher code??? @vijayshekhar sir you must experience your customer service once!
-
Rupesh pandey
(@Rupeshp07584974) reported
@Paytmcare When my account itself is not allowing me to log in, how can I raise a support request through the app? I have already tried multiple times, but the agents have no knowledge about the real issue. They just keep saying it is a KYC problem, but the issue is completely different.
-
Ravi Gupta
(@RaviGup78582428) reported
@manishyadav433 @Paytm @Paytmcare Escalate this issue to RBI ombudsman for full time chutti . Licence cancellion ki or jaae
-
Rupesh pandey
(@Rupeshp07584974) reported
@Paytmcare @vijayshekhar @Paytm i am not a tape recorder to repeat the same narration to every agent again and again. And it was my Hard money and you have hai very bad customer service
-
Rohit Banasure
(@BanasureRohit) reported
Can anyone from @Paytm visit my shop..my soundbox is not working from last two months. I am getting only calls from customer care..the problem can't be solved over the call. @Paytm @Paytmcare pls send someone from tech support.
-
Samar 🇮🇳
(@ApNaYaT) reported
@Paytm Issue not resolved yet. If you have proof of the SMS or email sent by you in this regard, share the same. Otherwise, arrange for a refund of the unjustly deducted amount. @Paytmcare @vijayshekhar #paytm
-
Mehul Desai
(@livingfree60) reported
@Paytmcare @vijayshekhar got a DM saying we called your number but was not avbl. It is a blatant lie. I do not have a missed call. Service very poor.
-
Akshay G Bhat
(@AkshayGBhat1) reported
@Paytm @Paytmcare Rearding my Personal Loan availd From @abcapital You people are not providing me correct reply and correct details. I need to clear my loan Bt in ABFL it is Showing One amount and in Paytm its differnt amount i need help
-
RItesh Maheshwari
(@chandakritesh23) reported
@Paytmcare i dont know but sudden there is some problem , i am unable to pay any upi payment.. please resolve my problem ASAP
-
Muthunagappan
(@Muthunagappan4) reported
@Paytmcare worst. All cashpoints are vanished suddenly and given gold voucher as only way to redeem. That stupid gold voucher is also not working. Let's file a case against paytm for such fraudulent actions. Fraud paytm. Worst paytm.
-
Sanchit Jain
(@SanchitJain04) reported
@PaytmTravel @Paytm It’s been over 48 hrs since refund was promised for Order ID: 25952036906. Operator says refund “initiated” but nothing received. Paytm support ticket also raised, yet no update. Please escalate and resolve this urgently.
-
Kunal Kumar
(@kunalkumar307) reported
@Paytmcare why are you not responding ? I already issue on DM. LOOK at the earliest.
-
Mehul Desai
(@livingfree60) reported
@Paytmcare @vijayshekhar struggling with UPI lite for 4 hours to no avail. Already 2 tickets issued to resolve issue. Unable to toggle to one time payment to upi lite. The prompt stays on auto up . I don't want to use the auto top up facility. No one has been able to resolve this. Everyone keeps sending the same messages. Please help.
-
Khushbu Kumari
(@KHUSHBU17101995) reported
Why should I pay for your technical glitch? I was charged extra because of that and I want my refund back. @Paytmcare @jagograhakjago
-
Kunal Kumar
(@kunalkumar307) reported
@Paytmcare My issue is not resolved, please deactivate my merchant QR
-
Raghuveer Sharan
(@RaghuveerShara) reported
@Paytmcare Hi paytm customer care your employee +917820009052 is doing very bad behaviour with me today please help and clear My number 7055830000
-
Kunal Kumar
(@kunalkumar307) reported
@Paytmcare If you not deactivating, i lodge This issue on @RBI Banking ombudsman
-
Mehul Desai
(@livingfree60) reported
@Paytmcare Almost 24 hours and 2 tickets issued my problem remains a problem,unsolved,unresolved! Cannot make a one time payment into ui lite. It gets stuck on auto top up. @vijayshekhar a heads up to you too didn't help,what next?
-
Mehul Desai
(@livingfree60) reported
@vijayshekhar @Paytmcare Has a very haeeowing experience with your representative who was downright rude. He refused to believe that I have a problem. He said none of your payment have been auto top up. Now i will escalate this to Vijay saying is this the way to treat a client who has a problem? He says he will not repeat the same thing over and over again. He banged the phone. Time to quit paytm. Going the pvt bank way
-
Nikhil
(@OnlyYoursNikhil) reported
@Paytm @Paytmcare I need help !
-
VISHAL SINGH🇮🇳
(@askvishalsingh_) reported
I’ve been investing in the SBI Jan Nivesh MF through @Paytm, but now my investments are not showing on the platform. Some payments have even been deducted from my account but are still marked pending. I’m not getting any support from Paytm this is really disappointing. @RBI
-
Nitin Patial
(@NitinPatial13) reported
@PaytmMoneyCare @PaytmMoney @Paytmcare platform issue within your application, which prevented a self-service closure. Your internal team created ticket 966826 was created on 24th September to close my account. Still I have not received any info if account is closed or not.
-
SAM.INFO
(@SBhargav83) reported
@Paytm @PaytmBank can you please help on this issue
-
Souman kundu
(@Soumankundu6) reported
@vijayshekhar @Paytmcare @Paytm Vijay Sir, you have appointed good staff in your Paytm company. Don't appoint such staff who are not able to send PDFs properly in a day, these people are not able for paytm company. Sir please solve my problem my ticket number is TKT-2843873.
-
Subham choudhary
(@subhamj12366) reported
@Paytm @Paytmcare worst Support staffs and worst unground staffs of paytm merchant QR system! Installed paytm QR and the machine stopped working in just 5 days! And now its been 20 days! No support is given and on grond staffs are not picking up call!
-
Golu Nagar
(@GoluNagarFVK) reported
Hello @Paytmcare I want to close my Paytm Payments Bank account but I am not getting any help from anywhere. Please help me!
-
saroj indian 🇮🇳
(@Saroj_ini) reported
@vijayshekhar Totally accademic question. @Paytm IPO was priced at 2150. 18300 crore raised from public issue. Few months back share price was 350. Millions were cheated.
-
संसार जैन 🇮🇳
(@SansarJain) reported
@Paytm want to close PAYTM merchant account as well as sound box, already complaint on customer care, but no action taken yet
-
SAM.INFO
(@SBhargav83) reported
@PaytmBank @Paytmcare I raise ticket for one issue ticket no : 3390171541 No one responding to me Could you please help me out
-
Vibhav
(@vibhav_S) reported
@Paytmcare I placed this order (id 26004405430) through paytm ondc at 8:48 pm today on 28th September, it was supposed to be delivered by 9:33 pm and now it is 10:37 pm and order is not yet out for delivery and paytm customer support is useless they just create ticket with no use