Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 2 hours ago |
|
Kolkata
|
Login | 2 days ago |
|
Varanasi
|
Login | 4 days ago |
|
Dehra Dūn
|
Login | 4 days ago |
|
Delhi
|
Mobile App | 6 days ago |
|
Kolkata
|
Mobile App | 14 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Shashwat Shukla (@Shashwat9099) reportedHey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!
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Karthik Malyala (@malyalakarthik9) reported@Paytmcare @Paytm @PaytmTravelCare is your support is working or not ? My concern is still not resolved from past 13 days
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Yv sharma (@tracopotostic) reported@Paytmcare @Paytm I've been trying to get in contact with your travel cares team for 2 days now, all in vain. I got a 2 days ago which I couldn't pickup and since then, there's been no reply or response. Help me out.
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Better Kalyan Shilphata (@aslamshaikh12) reported@Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.
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Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reportedEven after verification is completed it is showing failed to verify number. I am using BHIM from its initial releases but now I am facing pathetic experience. Where as i didn’t find any issues with @PhonePe @Paytm @GooglePayIndia
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Masti Patna (@Prince97755897) reported@Paytmcare bad customer service
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vishnu poddar (@VISON2233) reported@Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised
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bhawna (@bhawna2212) reported@Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.
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jain jain (@saurabhj77) reported@Paytmcare @vijayshekhar This is sheer non sense. For a week u guys didn't do anything on my complaint and suddenly reply me that the issue is resolved without giving me call. Ridiculous...!
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The notorious banker (@kishus456) reported@Paytmcare I could have booked 20 tickets in this much time using other service providers.. What a shame @Paytm
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Prayas Biswakarma (@kyuteboi) reported@Paytmcare no response From Paytm. I have submitted a ticket but still no resolution. @Paytm very poor customer support.
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avinash singh (@creativeeagle69) reported@MyPaycare @paytm I was just checking how Paytm Postpaid works. On the first step, AutoPay got created, but now I can't delete it. Paytm says to contact Suryoday Bank, but their customer support isn't answering calls. Please help me remove this AutoPay.
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प्रभाव जावला (@Prabhavjawla) reportedHuge delay in payment updates on @PaytmBusiness money is deducted but 'Payment Received' isn't showing in my app. Is the server down? Please resolve this quickly, it's disrupting business @Paytm
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Raj Malhotra (@_rajmalhotra) reported@Paytmcare Help me here, I bought 42k worth of gold in a year, its current price is 39k but when i try to withdraw the amount shows 37k. How ? I want a complete breakdown from purchasing to selling. There isn't a single mention of 5% deduction while selling.
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Deepak Sharma Foodie (@DSFoodie) reported@Paytm @Paytmcare Your chat support is completely unresponsive and ignoring the issue. This is daylight robbery and clear mis-selling. Deactivate this Soundbox immediately and refund the deducted amount, or I will escalate this fraud to the RBI Ombudsman and National Consumer Helpline. Resolve it
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singh ( MODI KA PARIVAR ) (@hindu_Sher_h) reported@Paytm postpaid why not working
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Ankush Popli (@ankushpopli444) reportedTotally fraud @PaytmBusiness don’t buy card machine still can’t help for last 3 days shame on you @Paytm @Paytmcare #BycottPaytm
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bhawna (@bhawna2212) reportedHow much more time is required to fix a basic customer issue? This kind of delay reflects a serious lack of customer support and accountability. I am extremely disappointed with the service and the way my complaint has been handled. Such a prolonged delay is unacceptable. @Paytm
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akshya (@akakshya12) reported@Paytmcare @Paytmcare @Paytm its my last of using paytm low support 0 customer service
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The Silent Øne🎭 (@Pranshu_xo) reported@Paytmcare Hey @Paytmcare Can you please look into my matter its been more than a week i am trying to reach paytm support i have DM all the details
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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Shah Alam (@realshahalam) reported@Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.
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Satyajeet Sahu (@Satyaje72890300) reportedHey @Paytm @Paytmcare, it’s been over 2 MONTHS since my flight refund of ₹5,253 was processed by the airline, but it hasn't reached my bank account! Multiple emails sent to your support team have been completely ignored. Is this how you treat your customers? Please resolve ASAP!
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Hitul Gala (@HitulGala) reportedHi @Paytmcare, I’m unable to login to Paytm Payments Bank app for the last 2weeks, despite few attempts. I need to close my FD & withdraw my funds, but I've no way to access my acc. This has become extremely frustrating. Pls assist me here. #Paytm #CustomerSupport
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Morningstar (@makrohet) reported@Paytm @Paytmcare I am trying to set up my Paytm money account, the process is getting stopped half way. I have been trying to reach you through app, but it's unresponsive. I have got the rewards of zero brokerage till sept 30, but not able to open my account.Kindly help
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naveendundigalla (@naveendkumar) reported@PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.
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Siddharth Pallav (@SiddharthPalla2) reportedHi @Paytmcare, my father's phone has been stolen along with the SIM linked to his Paytm UPI account. We need to block the Paytm/UPI access immediately to prevent any misuse. Please assist us urgently with the quickest way to secure the account. DM open.
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Abhishek (@Abhis2309) reported@Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?
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Bhavin Rathod (@BhavinRathodT) reportedPro tip : Avoid typos of CAR NUMBER while checking car insurance premiums or renewal options on Paytm. Paytm will run behind you FOREVER despite it’s not about your car. @Paytm : FIX THIS IMMEDIATELY.
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🍂 xajA⁷ (@jkqsev) reported@Paytm fix your app or whatever, it won't let me login since yesterday. I have work to do.