Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/30/2025 02:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Transfer (33%)

    Transfer (33%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • adp988 nnn (@adp988) reported

    @Paytmcare you are not addressing my issue. What is this behaviour.

  • KanthYeggoni KANTH REDDY YEGGONI (@KanthYeggoni) reported

    @Paytmcare How much time will it take, if you have not resolved the issue right now i have to take the right action against the Paytm.

  • sada_sg95 Sad_Anand (@sada_sg95) reported

    Hi @Paytmcare i have a problem. I am not able to pay Paytm postpaid amount

  • _justbeingcool_ 𝑇𝑒𝑛10 (@_justbeingcool_) reported

    WTF is wrong with @Paytm @Paytmcare No option to contact directly with the customer support specialist

  • SRedumption HOPE (@SRedumption) reported

    wirst service by paytm how many time i have to do kyc nonsense already done kyc twice they always take Rs50 for kyc @Paytm @paytm

  • Avinash8605 Avinash (@Avinash8605) reported

    @vijayshekhar @PaytmBank @Paytmcare Sir very pathetic service I request your customer support call me but still not response fraudulent with me who's responsible for this please someone handle my account from this no 8269598057 instead of my register no please look at

  • lavish2990 Lavish Bhardwaj (@lavish2990) reported

    @Paytmcare Hi team, my friend downloaded Paytm from my link but , I have not received 100 rs cashback please solve my problem.

  • nils_aim Nilanjana.M (@nils_aim) reported

    @Paytmcare don't you have any real person at customer care? All useless bots which never resolve any issue properly #Paytm

  • Rajeevshukla23 Rajeev Shukla (@Rajeevshukla23) reported

    I have account in paytm bank. And I have also done KYC but still the wallet is not active. Went to the shop again to get KYC done but they are saying KYC has happened and complained many times to customer care but no help @Paytm @Paytmcare

  • lavish2990 Lavish Bhardwaj (@lavish2990) reported

    @Paytm Hi team, my friend downloaded Paytm from my link but , I have not received 100 rs cashback please solve my problem.

  • SRedumption HOPE (@SRedumption) reported

    worst service by paytm how many time i have to do kyc nonsense already done kyc twice they always take Rs50 for kyc and fooling customers @Paytm @Paytmcare

  • sushil_dhamu Sushil Dhamu (@sushil_dhamu) reported

    @Paytm #paytmmatkro Because Paytm not respect customer and not understand customer situation

  • vipindahiya1987 Vipin Dahiya (@vipindahiya1987) reported

    @Paytmcare @PaytmBank @Paytm worst services hv ever seen by paytm in my lyf. No one is bothered to revert customer. They are just running paytm on rambharose. Ridiculous customer support. 2-2 days they dont reply. Its their 24*7 service but they proves they are not available 24*7

  • SmeatonAli Ali#Smeaton (@SmeatonAli) reported

    @Paytmcare @Paytm It's been a month but my problem is not solved. Your system is very slow. Pls fast sloved my problem.

  • jadhavganeshgj2 Ganesh Jadhav GJ (@jadhavganeshgj2) reported

    Hi @Paytm @Paytmcare i raised a support ticket for an api integration (test api) merchant id on 23rd aug, but no response yet..my query ref no. 5030009307.. request you to please resolve the ticket asap...

  • i_amanky Ankush Kohli (@i_amanky) reported

    @PaytmBusiness @Paytmcare @Paytm So many emails, So many DM’s, So many Tweets But still no resolution it’s been more than 2,3 months now. What a pathetic support I did not expected this from Paytm. Now I think I have to write to your CEO only. #paytmbusiness #paytm #complaints

  • AdvSagargpatil Adv.SagarGpatil (@AdvSagargpatil) reported

    @Paytmcare totally third class customer service you should bann over India, I was trying to contact with merchant support but can't speak with anyone and when I call regular customer service they don't help me. So I hereby request you that if you can't provide better service to

  • SubhrajyotiSam9 Subhrajyoti Samanta (@SubhrajyotiSam9) reported

    Help me @ICICIBank_Care and @Paytmcare

  • techprashant14 Prashant Yadav (@techprashant14) reported

    @Paytmcare hi Paytm customer support Kindly revise my late pay charges which is already paid from my side did not got any imfo from your about my due date that's why I forgot to pay timely kindly do needful

  • aman_lodhi_jsr Aman Lodhi (@aman_lodhi_jsr) reported

    @Paytm @Paytmcare @jagograhakjago Please Help Me

  • Kaushal14157393 Kaushal (@Kaushal14157393) reported

    @Paytmcare Done..help with resolution now

  • priyamsisodiya Priyam Sisodiya (@priyamsisodiya) reported

    @Paytm @Paytmcare @PaytmMoney They did not resolve my issue and close the ticket. After following up ample time still no response received. Kindly take action for the same.

  • rohitbandil12 Rohit Bandil (@rohitbandil12) reported

    I m facing issue(charging issue) with paytm sound box from last 2 week. I have tried to call or sent mail to customer care but getting no reply. I am paying charges but soundbox is not working. Please help me on that.@PaytmBusiness @Paytm

  • KanthYeggoni KANTH REDDY YEGGONI (@KanthYeggoni) reported

    @Paytmcare Do tell me to continue this one, i will wait till an hour, ur not resolved within one hour time, i will expose this issue ..

  • rajeevmahajan27 Rajeev Mahajan (@rajeevmahajan27) reported

    @Paytmcare please help to escalate the issue and concerns I am facing for last 5 days, unable to access my Paytm account. Problem with login to connect my existing account. Tried to contact your support Center over the phone more than 10 times and sent an email to care, no reply.

  • aman_lodhi_jsr Aman Lodhi (@aman_lodhi_jsr) reported

    @Paytm @PaytmMoney @Paytmcare Please Help me. I want to Close #paytmpostpaid on urgent basis. I am unable to find any option for deactivation.

  • JAIPARASHAR92 JAI PARASHAR (@JAIPARASHAR92) reported

    @PaytmBusiness @Paytm Is this how you treat your customers? It's been 6 hrs but still no reply or solution from your end. Worst and pathetic customer service. #worstserviceever #paytmmatkaro

  • sushil_dhamu Sushil Dhamu (@sushil_dhamu) reported

    @Paytm #Paytmmatkro Avoid Paytm otherwise you facing problem soon

  • JayendraK11 Jayendra Kaushal (@JayendraK11) reported

    @Paytmcare Hi Paytm I've sent my money to a wrong UPI id please help me to get my money back. I've sent you all the details in DM. Please reverse my transaction as soon as possible.

  • 0507Anil1994 Anil Kumar Nainiwal (@0507Anil1994) reported

    @Paytm my postpaid account not working Plz solve my problem