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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Chhindwāra Transactions 5 days ago
Noida Transactions 17 days ago
Pānīpat Login 17 days ago
New Delhi Transactions 17 days ago
Chhindwāra Transactions 17 days ago
Bengaluru Mobile App 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SachinT14617659
    Sachin Thakur (@SachinT14617659) reported

    @Paytm @Paytmcare @Paytm i got logged out of my account and can’t login again. Please help as i am afraid it is hacked or something

  • patelnn286
    Patel Purple (@patelnn286) reported

    @flipkartsupport @Paytmcare @RBI need your attention, they both cheat the customer on the name of scheme

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @Paytmcare Can you please help

  • jhansi_pandu
    Sunil (@jhansi_pandu) reported

    Beware of @Paytm! Agents push you to take Paytm machines, but later hold merchant funds. When we submit requested docs, they reject them and won't even provide sample formats. Don't use Paytm! DM me if you're facing the same issue. @vijayshekhar @Paytmcare

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    Tkts cancellation is there but not getting refund as per policy of 24 hours if payment done by UPI very bad Service @Paytm

  • urstrulysanni
    Urstrulysanni 🩷 (@urstrulysanni) reported

    Worst service @Paytm

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam

  • imMukeshK
    Mukesh (@imMukeshK) reported

    Dear @Paytm team, I booked flight ticket from Darbhanga to bangalore with booking id 27407277757, Still ticket not confirmed, could you please help me asap.

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @PaytmCare Don't hide behind automated replies! You cleverly hide single-use terms with ZERO warnings on screen to loot users. You stole my ₹2,281 and now shamelessly defending your app's shady UI. Absolute daylight robbery! Fix your app and refund my money now!

  • happiefy
    Happiefy (@happiefy) reported

    @Paytm @Paytmcare booked bus from Delhi to prayagraj today bus driver phone was off operator Didnt pick up costumer care didn’t respond my family was waiting there for hours no response pathetic service need urgent action and compensation Paytm Booking ID*: 27456038637 File case

  • Junaidxx07
    JUNAID (@Junaidxx07) reported

    Hey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help

  • Bill_o_ta
    Bill_o_ta😼 (@Bill_o_ta) reported

    If it's my phone, my information, my bank details, I should be able to take screenshot of what ever ******** is on my screen. Annoying as hell. 😐😐 Why can't I SS my own transaction details? @PhonePe @Paytm

  • NeerajSanwal999
    Neeraj Sanwal (@NeerajSanwal999) reported

    @PaytmBusiness @Paytm Worst platforms. Unable to connect, No customer support available. Unable to upload documents as requested. It has been 3 days. No help option available. My 5000 is stuck in their business app.

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    Hey @PaytmCare, my support ticket (200012349631) was closed by your team without a refund. I accidentally redeemed just ₹100 from my ₹2,381 flight voucher due to a lack of single-use warnings. As a regular user, I request a goodwill refund of my remaining balance. Please help🙏

  • peaksiddharth
    Siddu (@peaksiddharth) reported

    UPI is instant. Resolving a broken payment isn't For #BuildForIndia, I'd build @Paytm Resolve an AI agent that traces failed/pending payments across the transaction lifecycle, finds where money is stuck, takes the next safe action, tracks it until resolved @SarvamAI @Hack_Culture

  • MLAJagdeepSingh
    Jagdeep Singh (@MLAJagdeepSingh) reported

    I have booked air ticket but wrongly I have press wrong date due to which I want to call you for refund but none of your customer care number is working it is very pathetic condition with Paytm with which I was doing lot of payments one of their number say you are not registered with us. I have just lost 6000 rupees but future I will not use Paytm and I'll suggest other also @Paytmcare

  • rhysnik
    nik (@rhysnik) reported

    @Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Kuch option sirf dikhawe k liye de rkhe h . Jese ki SPECIFIC QR ACCESS TO CASHIER ye function work nhi krta . App main MERCHANT CARE se baat ki to usne bhi mera bhut time waste kiya kbhi kuch kbhi kuch btaya jo working nhi tha.

  • GoluNagarFVK
    Golu Nagar (@GoluNagarFVK) reported

    Hello paytm, I'm unable for paytm for business merchant account because of location error but many shopkeepers using paytm for business in my pin code area but why this service not available for me ? @Paytmcare @PaytmBusiness

  • upsrtc_lko
    UPSRTC Lucknow Region (@upsrtc_lko) reported

    @Devshhh @UPSRTCHQ @Paytm please share ticket or pnr number as this Ticket no: 0000003546BA is not of upsrtc website

  • BrownBoi07
    Abhi$hek Hindustani (@BrownBoi07) reported

    @Paytmcare No further assistance required and I'll make sure to not use your service anymore thanks

  • im_VinayGoswami
    Vinay Goswami (@im_VinayGoswami) reported

    Hi @Paytmcare iI am unable to log in to my Paytm account; can you help? None of your numbers are connecting.

  • _ayushilicious
    Ayush💥 (@_ayushilicious) reported

    Hi @PaytmCheckin , I booked a flight today and made a minor mistake in the name. One letter is mismatches , I want to make the correction at the earliest. Unable to reach your support team via chat / call. Please help @Paytmcare

  • ys_2800
    Yash Sharma (@ys_2800) reported

    @Paytmcare Issue resolved but this mis happening taken by merchant.

  • iloveeeeeeeuu
    BASTAGANAHAINA (@iloveeeeeeeuu) reported

    @divyanshifr @Paytm how it's working fine in my mobile cross cheked how in you it not working and in hour working fine. it will not work like that

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I am not understanding what is the issue here. Why it is taking so long after highlighting 5 days. Really frustrated

  • SyedMuz31229099
    Syed Muzaffar (@SyedMuz31229099) reported

    @Paytmcare @vijayshekhar Now u will take another week to review my account and that too without notifying me. U please first assist me with the ongoing issue.

  • Sainianu22
    VoiceOfChange_Anu (@Sainianu22) reported

    @Paytmcare No data found of health insurance on Adiya Birla Website.

  • GSC1971
    Gyanendra Singh (@GSC1971) reported

    Why Paytm down in delhi. I can't log in. @Paytm

  • JustnbieberIND
    Justin Army (@JustnbieberIND) reported

    @GooglePayIndia @PaytmBusiness @Paytmcare pls resolve the issue.