Is Paytm down?

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

 No problems detected at Paytm

Paytm problems in the last 24 hours

Paytm Outage Chart

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Transactions (42.86%)
  • Website (42.86%)
  • Login (14.29%)

Paytm Comments

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:
  • 1109Bikash Bikash Ranjan (@1109Bikash) reported

    @Paytmcare It's been 14 days i'm not able to use my paytm account. And there is no way i can reach the customer care. And you people seem least interested to solve the issue

  • ChhuganiAshok Ashok Chhugani (@ChhuganiAshok) reported

    @Paytmcare By when will this issue is closed you are telling me same thing since last 4 days @vijayshekhar

  • rahulraina01881 Rahul Raina (@rahulraina01881) reported

    Really disappointed with the service paytm is providing. It has been more than a week now there is no revert on my issue. Moreover Without even resolving the issue how can you close the complain. This is highly unprofessional @Paytmcare @Paytm

  • ChhuganiAshok Ashok Chhugani (@ChhuganiAshok) reported

    @Paytmcare @deepakabbot hello Deepak have one issue with Paytm order is there something you can help have not getting support from support team this is 5th day of no resolution

  • anulove8484 Anurag Tiwari 🇮🇳 (@anulove8484) reported

    @Paytmcare @Paytm Why bank linking feature not working in my app


    @paytmcare I am having difficulty in using the app as it is force closing on my I phone . Please help resolve the issue.

  • unapposed_puma Swarna Bose (@unapposed_puma) reported

    @paytmcare I have sent you a PM with my contact details a nd my issue is with fastag ordered through your website. No one is able to give me details of my shipment not any confirmation has been sent by you till date

  • SagarSRathore11 Sagar Singh Rathore (@SagarSRathore11) reported

    @TimesNow Bcz most of the products are fake, no facility of reviewing products. Which is very important from buyers perspective. Trust issues are there. My friends were cheated they fought for long time and won. Nobody wants such unnecessary headaches. @Paytm

  • Rocky_Impact Rocky (@Rocky_Impact) reported

    @Paytm @PaytmTickets Nothing is happening, I click that link and ur app open but than an error msg showing that their is no internet connection

  • BharatC95589497 Bharat Choudhary (@BharatC95589497) reported

    @Paytm @PaytmTickets Link is not working

  • i_SHIZUKA_ 🌸Shizuka🌺 (@i_SHIZUKA_) reported

    @Paytm @PaytmTickets it's not working MAN !

  • zap_0812 Ankit Saha (@zap_0812) reported

    @paytmmallcare @Paytmcare I have already sent you the jobsheet provided to me by JBL and till now my refund has not been initiated .Please solve my problem to the earliest @vijayshekhar

  • 14Muralisai Murali Sai (@14Muralisai) reported

    @paytm even taking a long process to talk to customer care... Ur giving options and asking to press button and again at the end customer care asks the problem again... Then y do u take such process 😠

  • Vinod80817754 Vinod (@Vinod80817754) reported

    @dhruvkotru @vijayshekhar @Paytm @Paytmcare I purchased a product paytm mall I face a problem SIM tray and charging cable missing not received paytm not replace refund this order ID 7992123312 request pending 4 days please help me this and replace thank you

  • pratishpadhi Pratish Kumar Padhi (@pratishpadhi) reported

    I am facing problem while doing log in. I reset my password but the same problem, it's showing please enter right user id or password. Help @Paytm

  • baidalok Alok Baid (@baidalok) reported

    @Paytm I need to receive refund from paytm regarding flight cancellation but the team does not intend to resolve the issue since more than 2 weeks. All they say is that our team is wrkng on the issue and please wait for sometime. The ref# is 117858800. Expect a quick resolution.

  • Shrey85880 Shreyans (@Shrey85880) reported

    @Paytmcare Updated, logged out and logged back in, problem still persistent. My Number - 8588061305 App Version - 8.2.5

  • PritamMalviya10 Pritam Malviya (@PritamMalviya10) reported

    @Paytmcare The KYC center mention by you in city is not working properly they give excuses that server is down or will come after 2,3 days we have no time we busy on another stuff.This is terrific because large amount is stuck at my wallet plz help.....

  • AyushTi737 Ayush Tiwari (@AyushTi737) reported

    @Paytm Hello sir I recently ordered a product from your app but facing some issues returning the product , and not even able to claim the warranty. Can you please help me out

  • sar_shivang shivang sinha (@sar_shivang) reported

    @Paytm is down down down!

  • nithinnani191 Nithin (@nithinnani191) reported

    @Paytmcare @ankitkundariya Not working ..not opening

  • Vinod80817754 Vinod (@Vinod80817754) reported

    @Paytmcare I purchased a product paytm mall I face a problem SIM tray and charging cable missing not received paytm not replace refund this order ID 7992123312 request pending 4 days please help me this and replace thank you

  • Vinod80817754 Vinod (@Vinod80817754) reported

    @Paytmcare I purchased a product paytm mall I face a problem SIM tray and charging cable missing not received paytm not replace refund this order ID 7992123312 request pending 4 days please help me this and replace thank you

  • ankitkundariya Ankit Kundariya (@ankitkundariya) reported

    @paytm app is not working

  • vishalyd Visshh (@vishalyd) reported

    @swhrtkabir @PaytmMall @Paytm Don't buy anything from paytm. Customer Service is very worst. they don't understand what problem customer is facing with their app and product. Don't buy anything from these fraudsters. My order no. 7836681103 didn't not returned by them and giving lame reasons.

  • meabhishek Abhishek (@meabhishek) reported

    @Paytmcare @vijayshekhar @Paytm @vijayshekhar - this is how bad PayTM customer service is. More than 24 hours since I cannot login to the app but you and your folks don't care!! @TOIIndiaNews @PMOIndia @narendramodi

  • MohdArshadZiya Mohd Arshad Ziya (@MohdArshadZiya) reported from New Delhi, National Capital Territory of Delhi

    @Paytm @Paytmcare I know my password and every time when I want to login shown blocked user. Or I reset my password work only 2 or 3 times use to login and again said that user blocked for one hour. Many complaint done but no soloution. #FakePaytm

  • TanmayWakankar Tanmay Wakankar (@TanmayWakankar) reported

    @Paytmcare Your suggestion was to try a different theater or show! Wow. Talk about not understanding the problem. Anyways it's solved! I tried a different portal. @bookmyshow it worked!

  • dharmeshdonga Dharmesh Donga (@dharmeshdonga) reported

    @Paytmcare - Team Order No. 7943639451 i raise query but no response from your team after 4 days . My issue which i raised received duplicate product and you team guy come and without any justification they reject i really surprised with such services.

  • Vinod80817754 Vinod (@Vinod80817754) reported

    @rahul_m15 @Paytmcare I purchased a product paytm mall I face a problem SIM tray and charging cable missing not received paytm not replace refund this order ID 7992123312 request pending 4 days please help me this and replace thank you

  • ddhanishth Dhanishth Mishra (@ddhanishth) reported

    @Paytm @Paytmcare @PaytmMoney shame on your service. You are keeping customers money by unethical wAY and trying to exist with your own bank. Nobody can trust Paytm. Plz work on issue of existing customers. No need to promote ot provide referral if you are not capable to handle.

  • ionfeeldcharge ion (@ionfeeldcharge) reported

    @Paytmcare @Paytmcare No reply or acknowledgement of my complaint in the dm that I sent, let alone solving the issue.

  • sumesh_sanduja Sumesh Sanduja (@sumesh_sanduja) reported

    Worst app & also worst service ever i got in my life. I've been trying to get my issue resolved on paytm regarding my prepaid mobile recharge. They are not even processing the request nor even refunding my money.. It's been more than a week. Worst service. @Paytm @Paytmcare 👎

  • Mahender006 Mahender choudhary (@Mahender006) reported

    @Paytmcare @PaytmTickets @Paytm you are not solving my issues that i have send to paytm care

  • akshaypandt Akshay Pandit (@akshaypandt) reported

    @Paytmcare the contactus form on business paytm website for developers is not working. It gives error - Something went wrong please try again. Please fix ! @vijayshekhar

  • pulkitdhingraa Pulkit Dhingra (@pulkitdhingraa) reported

    @Paytm @Marvel_India @PaytmTickets Atleast be vigilant and aware of your customers issues and be willing to solve them, not to ignore them. My issues aren't resolved yet

  • RohanKesarkar99 Sachin Patil (@RohanKesarkar99) reported

    @Paytm @PaytmTickets Its not working @Paytm @PaytmTickets says webpage not available

  • Atulltheatc Atul Choudhary (@Atulltheatc) reported

    @PaytmBank @Paytmcare @Paytm I've not received my Cashback against my BigBasket Order Id: DX-BNOFVO-76552094-130419 which was placed on Saturday (Apr 13th 2019, 0948 Hours). Kindly resolve this issue ASAP. @jagograhakjago @consaff @bigbasket_com

  • Atulltheatc Atul Choudhary (@Atulltheatc) reported

    @bigbasket_com Hi Team, I've not received my @Paytm Cashback against my Order Id: DX-BNOFVO-76552094-130419 which was placed on Saturday (Apr 13th 2019, 0948 Hours) Kindly resolve this issue ASAP. @jagograhakjago @consaff @Paytmcare

  • ChhuganiAshok Ashok Chhugani (@ChhuganiAshok) reported

    @Paytmcare Issue is since friday 72+ hours. Please define Priority here.

  • shivamjoshi59 shivam joshi (@shivamjoshi59) reported

    @Paytmcare @vijayshekhar worst service ever not providing appropriate solution ....just wasting time of customers and saying such silly reasons we some" technical glitch blah.... blah .... "Why it didn't come when u taking payments or charge for any subscription ....

  • nmatia 🇮🇳 Naresh नरेश 🇮🇳 (@nmatia) reported from New Delhi, National Capital Territory of Delhi

    @suhaskabra problem with @Paytm ...why customer has to go to authorized centers ...why cant they visit customer premises for KYC verification as others agencies do

  • jainrishu432 Rishabh Jain (@jainrishu432) reported

    @_PVRCinemas I was trying to book tickets for @Avengers end game but your site was not working then I checked on @Paytm there was only one show on 26 april & it was housefull please I request for more show and notify it when you do

  • ManojTh29306377 Manoj Thakur (@ManojTh29306377) reported

    @Paytmcare I have already raised this issue though ur app but didn't get appropriate resolution.

  • nimit_007 Nimit‏‎ ‏‎‎ (@nimit_007) reported

    @AmazonHelp Thanks for legitimate concern, have shared details with you , also with your executive over call (On callback request) for 5 minutes, now you want to fill another form for one issue, You can do better @amazonIN , learn from @Paytm

  • ManojTh29306377 Manoj Thakur (@ManojTh29306377) reported

    @Paytm I have a promo code i.e dish50 and by applying this promo code, I was supposed to get 10% cashback but your app doesn't allow me to enter this code. I don't have screenshot as some of my phone button are not working. My registered Mobile no is 9717879844.

  • zap_0812 Ankit Saha (@zap_0812) reported

    @paytmmallcare Jbl gave me Service ID and said will work for any return/replacement while jbl customer care(Delhi) said it's not their problem as paytm is responsible for the defective product and should replace it.I want you to initiate my return request today itself @vijayshekhar @Paytmcare

  • Danishallahabad DANISH KHAN (@Danishallahabad) reported

    @paytm very slow official working

  • kunalsupe12 Kunal (@kunalsupe12) reported

    I am unable to complete my paytm KYC. Please help me, I wisted the KYC store as addressed by the paytm app but when I visted there they said here paytm KYC is not done. Please help to solve this problem. @PaytmMoney @Paytm @Paytmcare @PaytmBank

  • lims_cutiepie LP (@lims_cutiepie) reported

    @Paytm i am having issue with booking tickets for movie.please help me

  • vishwanathvino2 vishwanath vinodraj (@vishwanathvino2) reported

    @Paytmcare @shobhit_dewal Hi Today I Transfer 5000 amount to other UPI I'd, but Transfer failed and Amount deducted my account. Please Solve this issue Reference I'd is 911234458451 Today 10:07AM.

  • shubham70249 shubham agrawal (@shubham70249) reported from Bhilai, State of Chhattīsgarh

    @Paytmcare i have tried to call your customer excutive,number was busy that means customer are really having so many issues

  • uknwontweeter theloltweeter (@uknwontweeter) reported

    @Paytmcare I have applied those codes that you gave me and they didn't work. so what do you want me to do if codes that you give are not working.I have complained regarding codes that were not working earlier..even I don't like contacting you everytime I place an order #Paytm #PaytmFirst

  • ankitkja Ankit Kumar Jain (@ankitkja) reported

    @bookmyshow_sup @Paytmcare Both are blaming each other instead of really looking into issue.

  • akkuishere Aakash Narang (@akkuishere) reported

    @Paytm @PaytmTickets it is not working

  • JaggavarapuNik1 Nikhil (@JaggavarapuNik1) reported

    @Paytmcare Please help me I am having a problem in Merchant account , customer care was not solving my problem .

  • JaggavarapuNik1 Nikhil (@JaggavarapuNik1) reported

    @Paytmcare sir my problem was being solved by customer care people Please help me

  • haris_427 haris vittamsetti (@haris_427) reported

    @Paytmcare why given 30% of refund when bus was broke down and customer went on his won. I will challenge you in consumer forum.

  • haris_427 haris vittamsetti (@haris_427) reported

    @Paytmcare you idiots my bus was broke down in the middle of journey, please suggest me what you want me to do.

  • haris_427 haris vittamsetti (@haris_427) reported

    @Paytm ******* paytm. bus was broke down in the middle of journey and don't know why you guys are given 30% of refund and saying as per policy when contact you guys.