Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/02/2025 20:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • v_singh84 Vaibhav Kr. Singh (@v_singh84) reported

    @Paytm Facing extremely pathetic response from customer care to solve one problem since six months. Refer my direct messages to @Paytmcare for the same and details.

  • iam_sJagadeesh Iam_SJagadeesh (@iam_sJagadeesh) reported

    @Paytmcare When iam trying to pay my electricity bill Paytm postpaid service is not showing in payment options What's the problem?

  • ssanghpriya sanghpriya gautam (@ssanghpriya) reported

    @Paytmcare A fraud happened to me and I have reported this issue with Paytm customer care, the money is transferred to Paytm bank I just want to know the detail of person so that I can file an FIR. Please help me. If you are replying through dm please show some speed.

  • seelajmahale Seelaj Mahale (@seelajmahale) reported

    @Paytmcare When will you guys start onboarding new kyc users. I tried to do my offline kya a few days back and got error.

  • RohitJh39989618 Rohit Jha (@RohitJh39989618) reported

    @Paytmcare i tried all the way to make payment for paytm postpaid bill. There is some technical issue from your end, tried all the ways to get support from Paytm from last one month but still no response from your end.

  • imwaditke28 Sachin Waditke (@imwaditke28) reported

    @Paytmcare @Paytm is in so hurry to close ticket rather solving problems of customer,please don't loose their faith.

  • tamizhansiva893 Siva Kumar (@tamizhansiva893) reported

    @Paytm No Cashback..only useless scratch cards.. Paylater recharges,Electricity bills stoped. Recharge service charge Enabled. Awesome.. Keep going.👍👍👍👍👍

  • PradoshPattana8 Pradosh Pattanayak (@PradoshPattana8) reported

    @Paytmcare I cited my issue through dm bt no response from u guys.its been 30 mins this is pathetic customer service from @Paytm

  • agarwala_vishal Vishal Agarwala (@agarwala_vishal) reported

    @Paytm i have an issue. Rather younhave an issue, and we need to talk

  • RR51566388 RR (@RR51566388) reported

    @Paytm I have not seen such a worst app …such a pathetic customer care …no customer care executive available ever …no mail id to contact

  • imwaditke28 Sachin Waditke (@imwaditke28) reported

    @Paytm is in so hurry to close ticket rather solving problems of customer,please don't loose their faith.

  • ajisptpm Sardar_Aji (@ajisptpm) reported

    @ssanghpriya They are confidential info. Kindly contact Paytm help line and share the UPI id of the fraudster. @Paytmcare @upi

  • Shubham63790791 Shubham (@Shubham63790791) reported

    Bad app Service low class Don't use paytm app @Paytmcare @PaytmBusiness @paytmsupport009

  • sachinpathak1 Sachin pathak (@sachinpathak1) reported

    @Paytmcare Hey team, I really appreciate your help. I lost all my hope but you've gained my trust by resolving the issue in 48 hours. Thank you 👍

  • GBHATISA7773 GOPALSINGH BHATI (@GBHATISA7773) reported

    @Paytmcare Pls help suspend paytm sounds box my closed shop not use paytm sounds box return pls. Shop name. Dev mobile Number. 9022337773 And. rs 125 cost monthly Pls help and suspended sounds box @RBI

  • KumarAb48116166 Kumar Abhishek Mahapatra (@KumarAb48116166) reported

    @Paytm Bullshit customer care absolute jargon game to harass users.Rather than improving State of banking pissing on it.

  • gunjansharma81 GUNJAN SHARMA (@gunjansharma81) reported

    @Paytm I want to register my apartment for paying maintenance through Paytm but don't seem to have the option in the app. Kindly help.

  • Raktim50895015 Raktim (@Raktim50895015) reported

    @PaytmBank @Paytmcare I requested for surname change & DOB rectification in my profile last month. I shared all relevant documents & even completed in person verification also but still my issue is not solved & support is telling to wait for 10 days for a letter from last 2 weeks

  • Rahul_Medico721 Rahul Gola 🇮🇳👨‍⚕️ (@Rahul_Medico721) reported

    Trying to reach @Paytmcare customer care from last 3 hours but not nothing

  • AneeshKumarDub2 Aneesh Kumar Dubey (@AneeshKumarDub2) reported

    @Paytmcare Dear paytm team please help me I am afraid from froud and cyber crime so please help me

  • JasmerKohar Kohar Jasmer (@JasmerKohar) reported

    Not expecting so worst service from paytm. A very bad experience during the updation of paytm KYC. They are not replying to any of queries. I'm so frustrated due to their worst customer support service. @PaytmBusiness @Paytmcare @PaytmMoney

  • v_singh84 Vaibhav Kr. Singh (@v_singh84) reported

    @Paytm Facing extremely pathetic response from customer care to solve one problem since six months . Refer my direct message to @Paytmcare for details and support for the same .

  • Amit10648613 Amit (@Amit10648613) reported

    Hi, I have done payment rs 2100 by paytm payment has been debited but merchant didn't received it. Nobody respond me on customer care. @Paytm ,@Paytmcare plz help on this. Order id - 202211051314500016 Upi ref. 230925899436

  • dipakjoshi102 Dipak Joshi (@dipakjoshi102) reported

    @Paytmcare @vijayshekhar why the worst service from Paytm i am loaded cash with Paytm but unable to transfer bank.

  • Jain60434806 Jain (@Jain60434806) reported

    @Paytm login to New device with same mobile number but the details missing and fast tag not showing in account now. Called to Paytm manytimes but no response kindly help ...

  • deepak22431 Deepak Singh Bhainsora (@deepak22431) reported

    Hi @Paytmcare I wanted to know more about the paytm food wallet, can you please help me where online/offline I can use it? In Zomato/Swiggy I am able to use it but wanted to know about other merchants

  • SWAPNAJITPATRA1 SWAPNAJIT PATRA (@SWAPNAJITPATRA1) reported

    @Paytm I already send mail before 1 month about my login problem but there is no reply from there site, there customer service is too bad

  • shyammanju9 shyam manju (@shyammanju9) reported

    @Paytmcare Un block account please

  • JTechCF Clarrie💫 (@JTechCF) reported

    @PradoshPattana8 @Paytmcare contact @Dhackkteam he'll help you out.

  • AneeshKumarDub2 Aneesh Kumar Dubey (@AneeshKumarDub2) reported

    @Paytmcare Sir please help me out i am suffering and financial crises due to payment pendency