Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (61%)
• Transactions (19%)
• Login (14%)
• Website (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

City	Problem Type	Report Time
Noida	Transactions	7 days ago
Pānīpat	Login	7 days ago
New Delhi	Transactions	7 days ago
Chhindwāra	Transactions	7 days ago
Bengaluru	Mobile App	7 days ago
Sūrat	Mobile App	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aesthetic _rom (@aesthetic_rom) reported 4 minutes ago

  Hey @Paytmcare I got a voucher code vut due to wrong upi it was not successful now it showing this voucher already used . Please help me

• 
  Rohit Singh (@Singhrohit9956) reported 7 minutes ago

  @Paytmcare @vijayshekhar it's very wrost service I raised issue couple of days didn't respond properly i paid assurance amount 580 somthing where is my travel voucher it's really disgusting service no one respond properly

• 
  rajan ahuja (@rajanahuja9) reported 10 minutes ago

  @Paytmcare Can you please help

• 
  Sahil (@sahilhaiderlive) reported 13 minutes ago

  @Paytmcare I had ordered a #VakuLuxos phone cover redeeming a voucher from your @Paytm app. Received wrong product, but since then they are not responding neither on email nor over call. Please help in this regard!

• 
  vishal sharma (@vishalvishu88) reported 13 minutes ago

  @Paytmcare my paytm is not working its root

• 
  zaheir crazy (@zaheirkhan) reported 15 minutes ago

  It's been 3 days since I emailed @PaytmCare (Case ID/Email Sent) regarding my hidden wallet, but no reply. Their customer care calls disconnect automatically saying 'number not registered' and AI chat is useless. Need urgent resolution. @Paytm @PaytmBank

• 
  Raghavendra Jalluri (@bhagavanraghave) reported 19 minutes ago

  @Paytmcare Paytm is a platform I have used to do the bus booking . Also confirmed with the message proofs and even call recording that I have from operator on the bus cancellation, so Paytm should be responsible to issue the refund to the customer and go in legal way against the operator

• 
  Jai BOB (@MB_One8) reported 22 minutes ago

  @Paytm @Paytmcare I paid ₹2,000 for a premium private bus because I had urgent work, expecting a reliable service. Instead, I was left stranded with my luggage. No proper customer support. No accountability. No refund. Never trust Paytm. Premium price, zero reliability. #CustomerExperience

• 
  dharmpal garhwal (@dpalgarhwal) reported 23 minutes ago

  Not able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced

• 
  Rikdev Ghosh (@RikdevG) reported 23 minutes ago

  @SohidulBiswas @Paytmcare I am facing the same issue, how to solve it

• 
  rajan ahuja (@rajanahuja9) reported 24 minutes ago

  @RamMNK @Paytm Sir, i have recording call with Airline that ticket is refundable but paytm not make fraud and not refunding. Even i shared the recording wih paytm team but they are not ready to listen. Pleass help for processing of refund

• 
  GenuineGuy (@GenuineguyKs) reported 26 minutes ago

  @Paytm i need urgent help. Can you telo me how to contact your customer service on phone as emails are not helping at all ??

• 
  Chintan (@ChintanSisyphus) reported 27 minutes ago

  @Paytmcare I need the resolution in the next ten minutes. Have sent all details. This is next level harassment which I have never experienced! No customer care email, no customer care number, only automated response on app. Next level ridiculous this is

• 
  Anisha 🏳️‍🌈 (@shutupanisha) reported 29 minutes ago

  @Paytmcare Okay I will check back in 48 hours. This is really horrible customer service I must say.

• 
  Anshul Kumar Ojha (@KumarOjha009) reported 32 minutes ago

  @ashishkakkad8 @Paytm @Paytmcare Same issue here

• 
  Yash (@yash_svp) reported 33 minutes ago

  @Paytmcare this is not good time to down.

• 
  Jim_GAVahora (@JGavahora) reported 35 minutes ago

  @DrAbhishek_Ind @Paytmcare Waymint. Some tech glitches- server down for some users. U R the lucky ones like me !!

• 
  MayaRao (@MayaRao) reported 36 minutes ago

  @Paytm Is the system down? Unable to pay, says secure connection could not be established.

• 
  Nitish Kumar (@Nitish0062) reported 36 minutes ago

  @Paytmcare Worst Customer support

• 
  Sujeet Kumar Ji (@Sujitt127) reported 37 minutes ago

  My Merchant Id qMdLLD69078309036139 My Primary number is lost So I want To Access Through My Registered Email Because My Registered Email Working Now @Paytmcare

• 
  Chintan (@ChintanSisyphus) reported 38 minutes ago

  @Paytmcare Are you doing anything or not to solve the bloody problem?? Bloody frauds!!! Atleast acknowledge the problem first and have some professional communication!!! Noone should ever use paytm!! I will file a police complaint if my issue is not resolved right now!!

• 
  #RiteshJain (@riteshjain2303) reported 39 minutes ago

  @Paytm @RBI Unable to use the #paytm payment service. #rbi

• 
  rajan ahuja (@rajanahuja9) reported 41 minutes ago

  @RamMNK @Paytm Sir, how you allowing paytm to sell the airline ticket with having any customer suppourt team. I am struggling with last 10 days with them to get call bavk and resolution. Paytm travel desk should be ban immediately

• 
  Viki (@vikis550) reported 41 minutes ago

  @PaytmBusiness @Paytmcare @vijayshekhar Kuch option sirf dikhawe k liye de rkhe h . Jese ki SPECIFIC QR ACCESS TO CASHIER ye function work nhi krta . App main MERCHANT CARE se baat ki to usne bhi mera bhut time waste kiya kbhi kuch kbhi kuch btaya jo working nhi tha.

• 
  Sumit Bahadur 🇮🇳 (@sumit316bahadur) reported 42 minutes ago

  @Paytm my paytm not working since yesterday.. 9798587330

• 
  Vidyut Pal (@the_viddy) reported 42 minutes ago

  @Paytm @BSNLCorporate I recharged a BSNL number with PAYTM, it's a BSNL number. It got into pending... Now it's almost 5th day no information and no refund and nothing. Disgusting service....

• 
  Rohit Kirar (@RohitKirar66329) reported 45 minutes ago

  Yesterday my friend deposit money in my account 60000 but it is not credited in my account I am very disappointed by your service please check it I am share you all images of avidence and bank statement please help me @Paytm

• 
  Priyanath Dan (@PriyanathDan1) reported 48 minutes ago

  @Paytm I need help on ticket # 200012415311 and 200012415333

• 
  Utkarsh Mishra (@Utkarsh21911330) reported 52 minutes ago

  @Paytmcare @Paytm @PaytmBank Trusting paytm is pain now. I felt it when needed a cancelled cheque for changing my bank account in MF Folio. Going to help and getting a dumb AI is real **** paytm is doing.

• 
  gaurav (@gauravvohra31) reported 57 minutes ago

  @Paytmcare we have raised deactivation request of card machine on your merchant care app on 25th july , got no response till now Infact on my ticket there is number of a agent (sahil) who will pick up We called him , he had no professionalism Very bad service Need help