Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (35%)
- Mobile App (35%)
- Website (12%)
- Login (12%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Website | 5 days ago |
|
Greater Noida
|
Mobile App | 6 days ago |
|
Hyderabad
|
Login | 19 days ago |
|
Dārjiling
|
Transactions | 26 days ago |
|
Bengaluru
|
Mobile App | 1 month ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul (@racren17) reported@Paytm @Paytmcare I purchased a jiohotstar gift card and when I tried to redeem it says already redeemed. Too poor and no help is being received. Poor!
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STARCRIKLE (@starcrikle) reportedTrying to onboard with Paytm Business but stuck at the very first step. I’m unable to contact support since it says I’m not a registered customer — but that’s exactly why I’m trying to onboard. Tried other companies before, but now need this done urgently. Can @Paytmcare or @PaytmBusiness please assist and help me get started ASAP?
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Dark horse (@BarotKaush54950) reported@Paytmcare does not have customer support number to call and talk
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jay (@BinaySomesh) reported@vijayshekhar @vijayshekhar i never wanted to come and comment on the posts for you but the Care facility for the @Paytmcare has been worst i have created ticket for last 3 days no action is taken. The IVR never connects to any person. The support is zero. I have been a customer for 7 years
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HH (@HaroonMagry57) reported@vijayshekhar Today I realise my @PaytmBank has been banned by RBI . It is due to wrong policies of of bank and @Paytmcare can't gain the customer trust due to miss information
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Anshul Semwal (@As_Motovibes) reportedMy Desire To working in Payment Operation Role Can you Gave me a chance @Paytm #Fintech #Payments
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Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported@Paytm @SpiceJet Update on my complaint (AirSewa: HT720531) SpiceJet confirms refund was already processed on 29 Apr to AIR IQ (Paytm partner). Yet I have NOT received my money. Why is Paytm holding customer refunds? Resolve immediately. #RefundDelay #Paytm
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DEVENDRA JOSHI (@DEVENDR87375544) reported@Paytmcare No cashback has been credited, yet the issue is being marked as resolved. Kindly review the actual offer shown at the time of payment and provide a proper resolution instead of repeating the same response.
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Ashish Parab (@AshishP60734377) reported@Paytmcare @Paytm hello team, I am not able to cancel the auto payment mandate set in Paytm. Can you please help as the app is not responding once I click cancel payment option.
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The_BL (@BL_Dangi) reported@Paytmcare Very poor service by @Paytmcare and Chandra Raj Travels. I missed my bus despite booking online through Paytm. When I contacted the Chandra Raj Travels office, they said, “Online booking hai to main kyun help karu,” and refused to support. This behavior is unacceptable
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytmcare Paytm why you are not taking care of your customer when you are giving a refund of this ticket.
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Ameer khan bhutta (@Ameerkhan1868) reportedMy issue is still unresolved. I’m repeatedly getting the same “please wait, work in progress” response with no proper update or solution. This delay is affecting my payments and work. Please resolve this urgently or provide a clear timeline. @PaytmBusiness @Paytmcare @RBI
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Gourav Lodha (@lodha_gourav) reported@Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.
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Zishan alam (@Zishanalam1994) reportedTotally unacceptable service from @PaytmCare @Paytm! Booked a flight (ID: 26978838921), got a confirmed PNR: FH5CUB, and even verified it on @IndiGo6E. Now it shows CANCELLED. IndiGo says Paytm cancelled it! Is this a scam to avoid honoring discounts? 😡
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Kasish Sherpa (@kasish_sherpa) reported@Paytmcare I made a mobile recharge of 982 it's been 2days it's still stuck on pending, money is already deducted come on fix it. I have raised ticket too still no help all u say it's it's under process.
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Mizan (@realmiizan) reported@Paytm @Paytmcare I’ve noticed sudden deductions on instant settlements starting today, whereas no such charges were applied earlier. Kindly provide a clear explanation and review this issue at the earliest. #CustomerSupport
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Monish Kumar Chaurasiya (@mk_chaurasiya) reportedI just booked a gas cylinder through @Paytm because I've got a reference number from @indane_gas @indanegasonline few days ago but I've not got a dsc number and when my gas cylinder will be delivered???? It's disgusting I need help 😭😫😔 #paytm #help #IranWar
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rajesh malhotra (@rajeshm15918645) reported@Paytmcare Ok please resolve my issue as soon as possible
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Vikash singh (@vikash_sin41545) reportedBooking id-26884742222 @Paytmcare Query resolve kb tk ho jayega with clarification?? bakwas services customer care no support
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ByAswinmv (@asweeenmv) reported@Paytmcare Okay I will be waiting for the issue to resolve as soon as possible
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Mohd Farman (@faizali7714) reported@Paytmcare Not resolved me issue fraud paytm
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Anuja Doshi (@DianaMistr71491) reported@Paytmcare If I will not get any revert in next 4 hours next mail will be sent to your CEO &CFO with all the Screenshot for not replying the customer.
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Abhishek 🇮🇳 (@AbhiSkush) reported@RockWithboAt 2/2 now you track and you complete the refund. I neither have any link to track the refund transaction nor any details to share with bank and @Paytm. I have paid you, I will take from you. As simple as that. Why should I run here and there because of your problems?
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DEVENDRA JOSHI (@DEVENDR87375544) reported@Paytmcare Repeating the same message does not resolve the issue. The response shared in DM refers to conditions that were never shown in the original offer displayed on Instamart. I have already shared screenshots proving this mismatch........
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Vishnu saini (@Vishnu_Saini74) reportedHii @Paytm @Paytmcare @vijayshekhar I need my bank statement from January 2021 to April 2022 Plsss help
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Santosh Baisakh (@kumarasantoshB) reported@Paytm@Paytmcare I am facing a serious issue with my salary due to incorrect attendance marking. My attendance has been wrongly marked as absent for multiple working days, and despite contacting my TL and ASM multiple times, I am not receiving any proper support.
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dan mahachi (@DanMahachi) reported@Paytmcare How soon because it's over one month now and you have been saying the same thing through your paytm support system
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Rajesh Nitin (@nitin_rajesh) reported@Paytmcare You are fraud. Not solve issue
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Joel Joel (@Joel005003) reported@Paytmcare Provide the refund ARN/UTR number and confirm the exact credit date immediately. If this is not resolved today, I will escalate this issue to RBI and the Consumer Forum for further action.
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Adarsh chaturvedi (@adarsh1429) reported@Paytmcare I have connected with indigo and they canceled tickets already but still you guys not giving refund @Paytm how pathetic service you have