Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (44%)
- Mobile App (31%)
- Login (13%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Dārjiling
|
Transactions | 2 days ago |
|
Bengaluru
|
Mobile App | 11 days ago |
|
Ahmedabad
|
Withdrawals | 20 days ago |
|
Alīgarh
|
Transactions | 24 days ago |
|
Qādiān
|
Website | 27 days ago |
|
Kolhāpur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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suraj Prasad (@SurajPrasa10101) reported@Paytm how to become a service agent of paytm ... How to apply please help me about this process .
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Hariom Awasthi (@hariom_twit) reported@Paytm not able to login in app
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Mahin Sharma🪻 (@Mahinsharma12) reported@Paytm I have been unable to access my Paytm Wallet for a long time. The app repeatedly shows “Something went wrong. Please try after some time.” There was a balance of ₹1000 in my wallet earlier, and I am unable to view or access it.
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Udit Giri (@Udit__Giri) reported@Paytm @Paytmcare Any update on my issue, what a pathetic customer support is this ?
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Alexander (@Alexhales778890) reported@Paytm i booked my flight tickets yesterday on your app an still there is no confirmation. Status is still shown as pending .Your help page on app is useless. Its an emergency please help.
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Dhanraj Choudhary (@_dc_dhanraj) reported@PaytmBusiness @PaytmCare Called 01204440440 twice for help. Given 2 different ticket Id's, but they don't show in my Business App. One appeared then vanished. Why aren't my tickets being tracked? any way to reach support via email? Please help asap.
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parshuram goud (@parshuramgoud21) reported@Paytmcare Dear paytm your not responding and replying to my issue it's already 16days were completed and ottplay also given confirmation not activating new subscriptions why did you delaying my issue
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Bikash Das (@BikashDas26321) reported@Paytmcare Is there any way to fix this?
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Gopal (@gopal_speaks) reportedHello @Paytm @Paytmcare am trying to do a purchase from a vendor at Indore. He is not aware of the process to send credit card payment link through Paytm. Can you help by assisting that person. Am in a different location. Need to pay him thru CC.
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Mayank Agarwal (@agraagarwal1) reported@Paytmcare share mail id for support
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❁ (@Good__old_days) reported.@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar
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X Bow 🏹 (@__JaiBhartiya__) reportedI was web checking in.... Paid ₹1400 through UPI for seats booking. Failed at first but the amount got debited from my account and also UPI app showing transaction.... Had to pay again to complete the procedure.... Need help @airindia @Paytmcare @Paytm .... Thanks
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Sanjay Kumar (@SanjayKuma25373) reportedUTR no.. not showing I want to attach it to some site with UTR number but it is not showing @Paytm @Paytmcare
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Haaris (حَارِث) (@HaarisShaikh_2) reported@Paytmcare @Paytm Facing continuous issues with my POS machine for the last 2 months. No proper support, and now even the agent is not receiving calls. Extremely frustrating. Hope someone takes responsibility and resolves this soon.
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Love sahil sharma (@lovesahilsharma) reported@Paytmcare Hi @Paytmcare @Paytm No one's there to respond for days, also Ko customer helpline contact as well. What should a customer do
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Subrat panda (@Subratp58292090) reported@Paytmcare Still now I have not received the call from your side to resolve the issue. I have already replied that call me now.. When are you going to discuss through call for the issue.??
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare Hi X Support, I am reaching out regarding my account status. I have been consistently active on the platform for the last two months, engaging in all regular activities, yet my account reach and features still seem restrict
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Subrat panda (@Subratp58292090) reported@Paytmcare I have booked through paytm. So you have to bear the same. They told they will not responsible for the same as I am not booking through direct from get book cab site. Lot of issues happened but there is no refund. Are you cheating to customer? Then no one will book .
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Delivery partner (@Delivery365Days) reportedI want to open a payment business account. I need your help to connect with a Paytm agent. @vijayshekhar @Paytmcare @Paytm
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Garuna73 (@DrAnuragAgrawa1) reported@TheOfficialSBI #fasttag I'm using SBI Fasttag linked to @paytm for my car. Last month I linked same Fasttag to Annual Pass. Now I'm unable to recharge it for local use. Showing as operator is not available. Kindly help
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Neetendra Choudhary (@NeetendraChoud2) reported@Paytmcare Disappointed with the delay in resolving my issue, @PaytmCare. It’s been 3 days and I’m still waiting for a clear timeline. How much longer will this take? Please look into this urgently. @Paytm"
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parshuram goud (@parshuramgoud21) reported@Paytmcare Doing and playing mind game i didn't get any resolution regarding my issue that ottplay not activating new subscription they given confirmation but you sold expired inactive gift card I want solution for my issue...
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Richard Turrin (@richardturrin) reported@sjlazars @Paytm Sorry but the facts do not support your conclusion or that of the person you cite. Here is Claude AI's response: Did india use QR codes for payment before China? That's a good question and the answer is no — China scaled QR code payments significantly earlier than India. China's Alipay and WeChat Pay were driving mass QR code payment adoption from around 2011-2014. India's QR code payment story is primarily tied to the launch of UPI (Unified Payments Interface) in 2016, with BharatQR following in 2017. India's adoption then accelerated dramatically — particularly after demonetization in November 2016, which acted as a forced catalyst for digital payments. So the timeline is clear: Japan invented it, China scaled it first, India followed and then grew explosively. What makes India's story remarkable isn't priority — it's velocity and volume. UPI now processes billions of transactions monthly and has become one of the most successful digital payment systems ever built, arguably surpassing China's ecosystem in terms of interoperability and open architecture. Two very different models too — China's system is dominated by two private platforms (Alipay and WeChat Pay), while India built an open public infrastructure that any bank or fintech can plug into. Both are miles ahead of where most Western banking systems sit today. Which, again, says everything.
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Insight Sphere (@InsightSphere) reported@Paytmcare your Paytm app is no more that effective and the support window is hard to find. It is better to explore rest payment options than Paytm.
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junais (@junaispv) reportedBooked 2 flight tickets worth ₹41K via #PaytmFlights. Airline cancelled the flights, but there’s no proper way to reach Paytm support for a refund. How do I get my money back? @Paytm @Paytmcare
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Ashish Agarwal (@ashshagrwl) reported@Paytmcare @Paytm There you go again... with no responses on customer care issues which you will drag for another month!!! This time I've had it...
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Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytm @paytm need ur help my frnd has taken loan from paytm post paid bearing number 6005030462 but he has not access to this number theobile number is now using another person he wants to repay the loan kindly provide any proper solution as he want to close that account
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Udit Giri (@Udit__Giri) reported@Paytm @Paytmcare Any update on my issue, what a pathetic customer support is this ?
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Thomas paine (@ThomaspaineA) reportedHi, I would like an update on my Paytm bank account. Is Paytm Bank still available or not? Also, I am unable to send money to my Paytm account ,can you tell me what issue I might be facing? @Paytm @PaytmBank
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Subrat panda (@Subratp58292090) reported@Paytmcare @Paytm Are you cheating to customer?? I have several times connected with you for the refund. But still now no response. Very pathetic. When are you going to refund the amount??