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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 21% Login (21%)
  • 14% Website (14%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

CityProblem TypeReport Time
Kolkata Mobile App 15 days ago
Kolkata Login 17 days ago
Varanasi Login 19 days ago
Dehra Dūn Login 19 days ago
Delhi Mobile App 21 days ago
Kolkata Mobile App 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AN_SA90
    AN_SA 🇮🇳 (@AN_SA90) reported

    @Paytmcare Hi Team, There is no option to connect with a live agent on Paytm. Every time it shows me a ticket that is being worked. Why can’t you tell me the timelines by when can I expect a revert or refund on my issue. Will refrain next time to use Paytm for vouchers. @Paytmcare @Paytm

  • saini_69
    Parvinder Singh* (@saini_69) reported

    @Paytmcare Paytm lite is not working

  • Arpit0717
    Bhola (@Arpit0717) reported

    Pls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda

  • fairdealseeker
    Fair Deal Seeker (@fairdealseeker) reported

    @Paytmcare Gold Purchase Session Expired Transaction Blocked: "We regret the inconvenience, but this transaction does not currently meet therequirements of our internal security criteria." Getting this error on flight booking gold offer Pls help

  • kishus456
    The notorious banker (@kishus456) reported

    How many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????

  • PriyanathDan1
    Priyanath Dan (@PriyanathDan1) reported

    @Paytm I need help on ticket # 200012415311 and 200012415333

  • nms_travels
    NAEEM AND SONS TRAVELS (@nms_travels) reported

    @Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA

  • Satyaje72890300
    Satyajeet Sahu (@Satyaje72890300) reported

    Hey @Paytm @Paytmcare, it’s been over 2 MONTHS since my flight refund of ₹5,253 was processed by the airline, but it hasn't reached my bank account! Multiple emails sent to your support team have been completely ignored. Is this how you treat your customers? Please resolve ASAP!

  • Pragyesh09
    Zero Margin (@Pragyesh09) reported

    Raise an issue with ticket id 200012365086. It's been 4 days but the issue is resolved yet. @Paytm @Paytmcare such a pathetic service by you team

  • ashleysha
    ashleysha yesugade (@ashleysha) reported

    @Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!

  • prashant8129
    Prashant Chouhan (@prashant8129) reported

    Hey @PaytmCare @Paytm, ​I am unable to open the Bank / Fixed Deposit (FD) page in the app. It's continuously failing to load. ​Kindly check this glitch and resolve it ASAP so I can access/redeem my FD! ​#Paytm #PaytmBank #AppIssue

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm @Paytmcare

  • ydav_sahil
    Sahil Yadav (@ydav_sahil) reported

    @Paytm need help in cancelled cheque of paytm payments bank

  • venkat1962
    Human First (@venkat1962) reported

    @AnuragC1106 @Paytm dump paytm and for Gpay...problem solved

  • 0x_devesh
    Devesh Jha 🕉️ (@0x_devesh) reported

    @PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue

  • QumarShaikh
    Abu Qumar (@QumarShaikh) reported

    @Paytmcare If the merchant received the payment, share a settlement/transaction ID or proof I can show them. Why should the customer keep running between Paytm, the bank & merchant? I paid via Paytm—please coordinate with your merchant and resolve it. Ref: 619609903653

  • madhusgowda_
    Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported

    @NPCI_BHIM Hey @NPCI_BHIM It’s confirmed that this issue is not going to get resolved. No-thanks for your BEST service. I’ve uninstalled the app on my device. Hey @Paytm you’ve got new user who is going to use it as a primary app and share with others as well.

  • Shahzada_77
    Md Shahzada (@Shahzada_77) reported

    Hi @Paytmcare, I'm facing Error [61009] – "Malicious application detected" on Paytm v10.83.5. All other UPI and banking apps work perfectly on the same device. This issue is only with Paytm, so I'm uninstalling it. Please investigate and fix this.

  • mib0098
    yugalll (@mib0098) reported

    pathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.

  • Shakshi44579903
    CA Shakshi Agarwal (@Shakshi44579903) reported

    @Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now

  • SunilIngle21293
    Sunil Ingle (@SunilIngle21293) reported

    @PaytmMoneyCare Hi @PaytmMoneyCare , it is very disappointing to see your way of handling customer issues. It has been around 10 days since the tickets are raised and yet the same answer and no update on what is going on, I am including towards reconsidering your services. @Paytmcare

  • 0x_devesh
    Devesh Jha 🕉️ (@0x_devesh) reported

    @PaytmBusiness @vijayshekhar @Paytmcare If you don't want to keep customers, then why do you have the platform, just end it. AI has been deployed in the name of customer care, it is not able to handle it, will customer all die out of frustration? I had just one small complaint that the money is coming directly into my account. Why do I need a business account? If I want to receive payment directly, then I can do it through any normal UPI.But you people or I closed your FIR directly without any solution, what nonsense is this?

  • Saffron_is_
    Sandeep (@Saffron_is_) reported

    @Paytm @Paytmcare @Paytm I had a good amount of money in my Paytm Wallet. After changing my phone and logging into the same account, my wallet balance is showing ₹0. The money is missing. Please help me restore my wallet balance as soon as possible.

  • saurabhrawat199
    Saurabh Rawat (@saurabhrawat199) reported

    @Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.

  • Jha_AnandA
    Anand (@Jha_AnandA) reported

    @Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar

  • kumarnikhil2209
    Nikhil (@kumarnikhil2209) reported

    @Paytmcare The scan and pay widget stopped working

  • Dh83150Dheeraj
    Dheeraj Rajawat (@Dh83150Dheeraj) reported

    @Paytm why I am notable to connect customer care my 4500rs extra deduct

  • bits_threads
    bits of threads (@bits_threads) reported

    @RBIsays @BankofIndia_IN @Paytm helo , I had 4 times unauthorised transaction from bank of India , first one 237 4 times , I debit only once but paytm debited 3 times more total 948 ,contact bank many times , log in with bank but the bank always has error

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    @Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?