1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Mobile App (40%)
  • 30% Transactions (30%)
  • 15% Website (15%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.

CityProblem TypeReport Time
Jaipur Mobile App 2 days ago
New Delhi Mobile App 7 days ago
Yamunānagar Website 9 days ago
Mumbai Website 15 days ago
Greater Noida Mobile App 16 days ago
Hyderabad Login 30 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • PradeepBari5
    Pradeep Bari (@PradeepBari5) reported

    @Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport

  • NaukriwithAzad
    Naukri with Azad (@NaukriwithAzad) reported

    @Paytmcare I am sick of hearing same automated messages from your side, just check it and refund my money asap..else Failure to do so by today, I will raise this issue over other social platforms!

  • Rajiv_Realid
    Rajiv (@Rajiv_Realid) reported

    @Paytmcare You guys just replied to me the issue is resolved. Are your employees drunk while responding here? @Paytm

  • abdulkaif0
    Abdul Kaif (@abdulkaif0) reported

    @Paytmcare It's been 48 hrs Long Talked To You and The issue is taking Long 9 days How much time You Need More Please Connect Me over Call It's Urgent To me

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Paytmcare Still no response on the issue

  • Jeeban_
    Jeeban (@Jeeban_) reported

    @Paytm @Paytmcare urgent help !!! needs to report fraud Order id : 27027287814 UPI ref : 206103607440

  • satyamsahni0
    Satyam Sahni (@satyamsahni0) reported

    @Paytmcare Resolved my problem already

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare not able to login in my paytm account how to connect to support by call

  • rahulma91050245
    rahul malviya (@rahulma91050245) reported

    @Paytmcare Send some problem and screenshot please check

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare whats the cause of blocking my number from login into my paytm account

  • ManishChou42148
    Manish Choudhary (@ManishChou42148) reported

    @Paytm Paytm payment bank m fd blance show kyo nhi ho rha h ,ye error kb tk solve hogi . reply paytm

  • mechymanish
    MM (@mechymanish) reported

    @Paytmcare How much more time do you need? Your calls are unreachable, mails get no response, and support only sends automated replies. SpiceJet already processed the refund. Please give a clear timeline instead of copy-paste responses. Booking ID: 26907588942.

  • TigerGLN
    Glnsarma (@TigerGLN) reported

    @Paytmcare When I try to reach Paytm contact support it says thru app you raise your query. This app is automated version and does not to listen your problem. What a pathetic service

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare @Paytmcare I am struck with the paytm gold, not able to sell due to unresolved issue. Can you expedite the resolution?

  • sanjayputtur1
    Sanju08 (@sanjayputtur1) reported

    @Paytmcare Please check Ticket ID: 200011610213. A fu d related issue remains unresolved and requires urgent manual intervention. Kindly DM o arrange a backend review at the earliest. @Paytm

  • anshtrused
    CaptainNadine196 (@anshtrused) reported

    @Paytmcare I am unable to login my account from the many days please solve this

  • Airwarriorsahil
    Sahil Chahar (@Airwarriorsahil) reported

    Paytm resolved my issue thanks @Paytm @Paytmcare @X

  • Radheshyam76901
    Radheshyam Jat (@Radheshyam76901) reported

    Paytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare

  • anonyms1235
    s (@anonyms1235) reported

    @Paytmcare @PaytmMy my account was temporarily banned without clear resolution, and it has affected my ability to receive money credit notifications and manage transactions. This is my primary payment app. Requesting urgent support and account review. Please assist.

  • subhajitdas94
    Subhajit Das (@subhajitdas94) reported

    @PaytmMoneyCare 48 Hours passed. Still same. Why paytm money is so slow??? @Paytmcare

  • diamondbishnoi
    DIAMOND (@diamondbishnoi) reported

    Dear @Paytm , my Paytm Wallet is still blocked. I have already submitted my documents many times but there has been no resolution yet. Kindly review my account and unblock my wallet as soon as possible. Very disappointed with the delay in support. #Paytm @Paytmcare @PaytmBank

  • vidit_74
    V U (@vidit_74) reported

    @Paytmcare been trying to get my sound box replaced but not getting any help from you guys.

  • nikhil070105
    Nikhil (@nikhil070105) reported

    @Paytmcare Yesterday i made a payment of 1500 rs from paytm having UPI REF. NO . 613197981211 but the merchant doesn’t received the money kindly resolve my issue

  • misraravikumar
    Ravi (@misraravikumar) reported

    @Paytm @Paytmcare Hi, my friend's account has been debited, showing as payment done to Paytm. But he has not made any payment to Paytm. He is unable to track the payment. The bank is not helping and also unable to reach Paytm care through call. Please help.

  • ayush2u4u
    Ayush Anand (@ayush2u4u) reported

    @Paytm @FlixBus i already complaint about this on paytm website but I didn’t got the reply for this i am trying to connect with agent but no agent is connecting only ticket is raise thought bot agent and i have to got urgently if you didn’t reply i have to sue on you please reply

  • Goldyflake
    Suryansh Gupta (@Goldyflake) reported

    Termination request initiated for my Paytm Merchant Account by mistake. I want to cancel the termination request and continue using my account Kindly stop termination and help keep the merchant account active. @Paytm @Paytmcare #Paytm #PaytmMerchant

  • jovialwinter
    Pulchritudinous (@jovialwinter) reported

    @Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP.

  • afor_Ayush
    Ayush Shukla (@afor_Ayush) reported

    @PaytmCheckin @Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?

  • SumitKanojiyaX
    SumitKanojiya_Official (@SumitKanojiyaX) reported

    @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia

  • Anushre15550054
    Anushree Agarwal (@Anushre15550054) reported

    @Paytmcare any update on the issue?