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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 54% Mobile App (54%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Withdrawals (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

CityProblem TypeReport Time
Pune Withdrawals 13 hours ago
Chhindwāra Transactions 8 days ago
Noida Transactions 20 days ago
Pānīpat Login 20 days ago
New Delhi Transactions 20 days ago
Chhindwāra Transactions 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRebelRain
    Rebel (@TheRebelRain) reported

    @PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank

  • Pankaj_Mishra86
    Pankaj Kumar Mishra (@Pankaj_Mishra86) reported

    @Paytm @Paytmcare In morning i have completed my payment for insurance and payment is deducted but I didn't get any confirmation confirmation also you support only saying apologies @irdaindia my insurance policy is expire today night, I am trying since morning for confirmation

  • VinodRadheshyam
    Vinod Radheshyam Singh (@VinodRadheshyam) reported

    @Paytmcare Hopeless paytm service My self unable 2 login desktop cheating 2 Customers

  • acjose93
    CJ (@acjose93) reported

    @Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I am not understanding what is the issue here. Why it is taking so long after highlighting 5 days. Really frustrated

  • karanagarwal14
    karan agarwal (@karanagarwal14) reported

    @Paytmcare 5 days passed still we haven't reached anywhere this just feels deliberately delayed on such a simple issue.

  • dilseunique
    Dil Se Unique ❤️🔥 (@dilseunique) reported

    Sir, I ordered a Paytm Soundbox, but the delivery partner delivered it to someone else and the order shows delivered. Please help resolve this issue. Note:- Paytm very bad service 🥲 Order I'd :- 27372240996 @Paytmcare @Paytm

  • vaishnavi_2205
    Vaishnavi Bhagat (@vaishnavi_2205) reported

    What if Paytm remembered what you paid for, not just how much? 🚀 ProofPay turns every payment into a simple record of the product, service & warranty. Paytm moves the money. ProofPay remembers why. 🇮🇳 @Paytm @SarvamAI @HackCulture #BuildForIndia

  • kurafatygyan
    Suresh Kumar Kurapaty (@kurafatygyan) reported

    @Paytmcare Can you help me with Paytm wallet ??

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare Your response shifting responsibility to the PSP/bank is completely unacceptable. The default preference issue and routing failure happened within the app integration. Furthermore, to avoid any further confusion, I have already removed all bank accounts from WhatsApp Pay.

  • Junaidxx07
    JUNAID (@Junaidxx07) reported

    Hey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam

  • PanchalAvadhut
    avadhut panchal (@PanchalAvadhut) reported

    @Paytmcare I'm not able to withdraw any amount from paytm money. Not able to raise a complaint. If you don't help on it I'll go to consumer court.

  • SatishK11468
    Satish Kumar (@SatishK11468) reported

    @Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm

  • 0xsuraj719
    suraj thammi (@0xsuraj719) reported

    I would build an AI-powered business copilot for Paytm’s small business users — helping merchants understand their sales, cash flow, and customer trends through simple, actionable insights. @Paytm @SarvamAI @Hack_Culture

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    @Paytm @Paytmcare @PaytmBusiness I submitted my PAN, Udyam certificate and 6 months’ bank statements for verification, yet after 15+ days my limit remains ₹1 with no proper resolution. You can dispatch a Soundbox to my address, but you cannot resolve the basic issue preventing me from accepting payments?

  • TheDesiBoyy
    Arjun (@TheDesiBoyy) reported

    @Paytmcare @Paytm my Paytm scanner works slow, kindly help me. I have uninstall it and install it again but still same issue.

  • NareshTiwai
    Naresh Tiwari (@NareshTiwai) reported

    @Paytm @Paytmcare @PaytmCheckin I’m trying to book a bus ticket, but there’s no option to apply a coupon code during the booking process. I’m also facing an issue with the payment. Please look into this and help me resolve it so I can complete my booking. #Paytm

  • divas_dwivedi
    divas dwivedi (@divas_dwivedi) reported

    @Paytmcare @PhonePe please help here.

  • atharva_ln
    Atharva (@atharva_ln) reported

    Small businesses get hundreds of Paytm payments, but most of it just stays as numbers. What if Paytm could analyse those payments and tell them: “Sales are down this week” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture

  • yt_star_yash
    yt star yash (@yt_star_yash) reported

    @Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .

  • JayveerUss80620
    Jayveer Rajput (@JayveerUss80620) reported

    Hello sir @Paytm Pop up coming for Paytm postpaid limit increase but when I go to account section there is no update @Paytmcare help me

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare If this technical glitch and accountability are not addressed properly in writing, I will escalate this matter to the RBI Digital Ombudsman.

  • akashkroy12
    Akash Kumar roy (@akashkroy12) reported

    @Paytmcare @Paytm @MyIndusIndBank I hv ~₹2.77 lakh in IndusInd FDs created via PPBL. An IndusInd branch LOCATED & confirmed my FDs, yet IndusInd grievance team tells me to contact Paytm. PPBL is under windingup& its channel is unavailable. How am I supposed to access MY money?

  • TenMinuteSW
    tenminutes (@TenMinuteSW) reported

    Hi @Paytm can you pls help me resolve this" device environment is not correct " bug?

  • RohitKirar66329
    Rohit Kirar (@RohitKirar66329) reported

    Yesterday my friend deposit money in my account 60000 but it is not credited in my account I am very disappointed by your service please check it I am share you all images of avidence and bank statement please help me @Paytm

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    @Paytmcare 1/6 @Paytmcare cc. @vijayshekhar I’ve been trying for the last 2–3 days and still cannot log in. At this point I no longer need Paytm. Please close my case. Thank you.

  • atharva_ln
    Atharva (@atharva_ln) reported

    What I’d build at the Paytm AI Hackathon 👀 Small businesses get hundreds of Paytm payments, but most just stay as numbers. I’d build something that analyses them: “Sales are down” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture 🚀

  • kalydaas
    Danda Baaz (@kalydaas) reported

    And clearly no option to fuel complain or talk to someone over the phone make process easy for people who use your service… @Paytm @Paytmcare

  • iSachinJha
    Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported

    @PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.