Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Website (23%)
• Transactions (8%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.

City	Problem Type	Report Time
Kolkata	Mobile App	6 days ago
New Delhi	Mobile App	15 days ago
Haridwar	Transfer	1 month ago
Bhubaneshwar	Website	1 month ago
Agra	Mobile App	2 months ago
Chhindwāra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IX (@ishuraj) reported 6 minutes ago

  @Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well

• 
  Sandeep Keshri (@Sandeep9119) reported 6 minutes ago

  @Paytm @Paytmcare why are you all not even bothering to reply and resolve the issue of the customer are you serious

• 
  SATS (@MamataP1275) reported 7 minutes ago

  @PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm

• 
  Raghavendra Jalluri (@bhagavanraghave) reported 8 minutes ago

  @Paytmcare @PaytmTravelCare its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund as it's already been 10 days.

• 
  Arpit (@ArpitRa12715246) reported 10 minutes ago

  Dear @Paytmcare @PaytmBusiness Still not any update. Already completed 72hr but still no update from our end It's very frustrating and pathetic service.

• 
  sanjay nakhwan (@sanjaynakhwan) reported 10 minutes ago

  @Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply

• 
  Ritwick Ghosh (@RitwickGhosh3) reported 12 minutes ago

  @Paytm Credit card bill payment is pending for more than 48 hours and there is no help from so called AI powered Customer Care. I need to know whether the payment will process or when i will get the redund. Let me know how much time will it take to solve the issue.

• 
  Karthik Malyala (@malyalakarthik9) reported 14 minutes ago

  I purchased the Alternate Trip Guarantee add-on while booking my train tickets through Paytm. My train was affected, and a voucher was generated, but I couldn’t redeem it due to a technical issue. I immediately raised a support ticket and tried contacting customer care.@Paytmcare

• 
  Ash (@ashuxoxo) reported 15 minutes ago

  Hey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm

• 
  The Silent Øne🎭 (@Pranshu_xo) reported 16 minutes ago

  @Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam

• 
  venkatraju (@venkatraju) reported 16 minutes ago

  @Paytmcare I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.

• 
  Sandeep Keshri (@Sandeep9119) reported 23 minutes ago

  @Paytm @Paytmcare Booked flight using paytm the amount was not Fully refunded and already escalated this issue and still there is no proper response from you all and @airindia is directly giving you a clarity that amount was fully refunded why are you all not refunding my amount

• 
  Sujit Pingale (@Sujit13) reported 31 minutes ago

  Also, if you have enabled AutoPay, verify which app is processing your payments. If it’s charging an unnecessary platform fee, consider disabling it and paying through a service that doesn’t charge extra. Be an informed consumer. Compare before you pay. @PhonePe @Paytm

• 
  avinash singh (@creativeeagle69) reported 32 minutes ago

  @MyPaycare @paytm I was just checking how Paytm Postpaid works. On the first step, AutoPay got created, but now I can't delete it. Paytm says to contact Suryoday Bank, but their customer support isn't answering calls. Please help me remove this AutoPay.

• 
  Shaikh Rehan (@Sheikhrehan234) reported 34 minutes ago

  Please solve my problem ,and take action against your agent @Paytm @Paytmcare

• 
  Dev Kumar (@devkumar89500) reported 36 minutes ago

  accidentally deleted my old KYC account on my registered number, and now a fresh new account has been created automatically. Your support emails are not working and calls are not connecting. Please help me restore my old account. Urgent!⁠ @Paytm @Paytmcare

• 
  Ravi Gupta (@Ravipharma87) reported 37 minutes ago

  @airindia @Paytmcare I have booked the ticket from your site..but flight not showing now.who is responsible for this fraud

• 
  Revathi Rao (@Revarao_B) reported 44 minutes ago

  @vijayshekhar @PaytmCare Critical process failure in Paytm Flights. The customer experience is completely broken your IVR and automated bot offer no human escalation pathway during a travel emergency, forcing users onto social media just to find a resolution.

• 
  jain jain (@saurabhj77) reported 45 minutes ago

  @Paytmcare Ticket I'd still left unresolved after 72 hrs. Worst level customer care service

• 
  Anustup🇦🇺🇦🇷🇧🇪 (@Willmcfc49) reported 47 minutes ago

  Nowadays @Paytm @Paytmcare have also started to charge platform fees from the customers 1.80 Rs It seems nominal but just multiply it with millions of customer usages Staggering We aren’t supposed to pay this Will shift from this app soon 🔜

• 
  संजीव कुमार /Sanjeev kumar 🇮🇳 (@sanjeev2548) reported 49 minutes ago

  Hi @Paytm why I am not able to see my daily SIP @Paytmcare ,what a. Shame you are playing wit the customer money @vijayshekhar

• 
  IntheMoodfortweetz (@InMoodfortweetz) reported 49 minutes ago

  @ajayyjha @Paytm Hey did they resolved it. I am facing same issue

• 
  The Silent Øne🎭 (@Pranshu_xo) reported 54 minutes ago

  @Paytm Paytm’s customer support is worst its been 3 days i have raised a ticket regarding travel booking and nobody is reaching out and their chatbot always be like i am here and if you explain everything it always says it is out of my scope anything else i can help Seriously MFs ???

• 
  Zaidi (@AbbasZaidi08) reported 55 minutes ago

  @Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.

• 
  ABDUL AHAD عبدل احد (@ABDULAH8977859) reported 57 minutes ago

  @Paytmcare Still no action is taken abhi bhi YHI error show ho rha hai @Paytm @payt

• 
  Abhijeet singh (@mabhijeet_) reported 60 minutes ago

  @Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you

• 
  Divanshu Rawat (@rawat_divanshu) reported 1 hour ago

  Hi @Paytm , is your cashback offer on @MuscleBlaze website orders a scam? As I paid by watching cashback offer and didn't get any cashback!🥲

• 
  Zair Shamim (@zairgame) reported 1 hour ago

  @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

• 
  dhax007 sign 🧡 (@daraji_dhaval) reported 1 hour ago

  Hi @Paytmcare , I'm not able to access my paytm payment bank account. can you please help me here? @Paytm @PaytmBank

• 
  ALMAS KHAN (@almaskhanmohd) reported 1 hour ago

  @IRCTCofficial @irctc_app @Paytmcare I am writing to report an issue regarding a ticket booking transaction. The amount has been deducted from my account, but the ticket was not booked and I have not received any booking confirmation.