Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/04/2026 15:40

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (55%)

    Transactions (55%)

  2. Login (27%)

    Login (27%)

  3. Mobile App (18%)

    Mobile App (18%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal, Jewar and Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShahalamYamin Mohd Yamin khan (@ShahalamYamin) reported

    @Paytmcare @SASWAT11NAYAK Today solve my problem

  • irfankhan551 Irfan (@irfankhan551) reported

    @paytmbankcare @Paytm ,listening the same answer for the past 4 days, No Resolution from Paytm for my issue. You guys have terrible process to fix customer’s problem. Pathetic Services. @Paytmcare

  • Rinaldolobo Rinaldo Lobo (@Rinaldolobo) reported

    @SASWAT11NAYAK @Paytmcare They won't help, I'm trying since yesterday... They can't even.l arrange a call back

  • Viping555 Vipin (@Viping555) reported

    @Paytm @Paytmcare unable to purchase gift card from paytm. Whenever click to buy a blank page is showing. Fix it

  • Shreysi34685002 Shrey singh (@Shreysi34685002) reported

    @paytm making me fool i was trying to book a ticket and payment failed and ticket didn't got booked but my amount got deducted so and it was showing payment failed so I contacted customer care so they say the didn't receive the amount you can book different ticket this amount

  • RajeshV99604470 Rajesh Verma (@RajeshV99604470) reported

    @Paytmcare Paytm postpaid not working

  • valuecitizen Concerned Citizen (@valuecitizen) reported

    @Paytmcare I had made a payment of 40k for credit card. It has not been processed till now. Due date was yesterday. Please resolve my issue ASAP else late fee will be levied.

  • Atanu47112960 Atanu (@Atanu47112960) reported

    @Paytmcare @RBI I want to close my paytm postpaid account but paytm just ignore me for this issue. There are not reply of my any massages at twitter DM and paytm app support section.

  • thehardikkjain Hardikk Jain (@thehardikkjain) reported from Indore G.P.O., Madhya Pradesh

    Hey @Paytm @Paytmcare , I'm unable to use my Postpaid Limit , Please help ,

  • deepak239695491 deepak (@deepak239695491) reported

    @Paytmcare I have raised the ticket you guys won’t read the problem and give solutions why do you guys only copy paste the same thing . And please check dm and give solutions

  • RKBishn98025003 R K Bishnoi (@RKBishn98025003) reported

    @Paytmcare 24,7 castmer care not help proper

  • dsidsingh Sidhu Singh (@dsidsingh) reported

    As far as I have heard paytm service is very fast but according to me it is proving very slow, if you file any complaint related to paytm then it takes total 14days but today it has been 17days since I filed a complaint for KYC transfer but my problem is yet not resolved @Paytm

  • Rajatdw58169952 Rajat dwivedi (@Rajatdw58169952) reported

    @Paytm @Paytmcare @vijayshekhar Hi mr vijay could u plz make me understand, how i can go to service provider n say to him that sir plz give me a written confirmation that u haven't provided service to me. Your emplys are just got mad they dont how to talk, they dont what to do.

  • rajannair17 ラジャン (@rajannair17) reported

    Hi @Paytmcare @Paytm team, I have a paytm business account and would like to close it. Could you pls arrange a call back to help me?

  • Gautam16981178 Gautam (@Gautam16981178) reported

    Whats wrong? Why i am only facing the issue for last 2 week. I m settling my money to my account and it shows yout bank declined. Mere bhai pehle paytm bank ta ab maine kotak mahindra wala daal diya h settlement k liye. Frustrate kr rkha h aap logo ne. Hadd h. @Paytmcare

  • irfankhan551 Irfan (@irfankhan551) reported

    @paytmbankcare @Paytm ,listening the same answer for the past 4 days, No Resolution from Paytm for my issue. You guys have terrible process to fix customer’s problem. Pathetic Services. @Paytmcare

  • Rajatdw58169952 Rajat dwivedi (@Rajatdw58169952) reported

    @Paytmcare @Paytm @vijayshekhar And if guys don't know how to represent our account holders against chargeback issues then i think i was with wrong bank, i should have close my account with paytm. Thnk u for your kind words guys🙏. Paytm is getting worst with their services 🤞

  • vijaybhaskar20 vijay bhaskar (@vijaybhaskar20) reported

    @Paytm F*** !! trying to connect with your customer care since two days!! what BOT can do if my problem not listed!!

  • Gaurav56293611 Gaurav (@Gaurav56293611) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm

  • Prasadko137 Prasad kothawade (@Prasadko137) reported

    @Tharun183 @PaytmTravel @Paytm I have raised a compliment with Paytm but still only show me we are working on your issue. Not sure what the SLA they are following. #worstservicbypaytm #paytm #paytmtravel

  • JhandaNarendra narendra jhanda (@JhandaNarendra) reported

    @Paytm i am not satisfied your paytm upi ,your service very bad , village phagi district jaipur rajasthan pincod 303005 ,,my mobile number 07737550597 @DoT_India,@PMOIndia

  • sachin112004 suraj gupta (@sachin112004) reported

    Hey @Paytm @Paytmcare i called the kyc centre sharma digital centre address given by you for completion of my kyc they refused to do. They said paytm has stopped the kyc. What i do now? Plz help me

  • DakashVaswani Deepesh vaswani (@DakashVaswani) reported from Jaipur, State of Rājasthān

    @Paytm @Paytmcare I want to close Paytm postpaid but coustmer service not helping me so please close postpaid as soon as possible my registered number is 8559864825.

  • sa_gurii Arya 🇮🇳 (@sa_gurii) reported

    how to connect your coustom service representative?? @Paytm @Paytmcare

  • AnshuWaskel Anshu Waskel (@AnshuWaskel) reported

    Hello @Paytmcare @PaytmMoney @PaytmBank This is my worst experience I faced while paying with Paytm My " Bill payment showing success but bill not paid " I was waiting from 3 days to any take action but no action was taken on that bill payment. Kindly solve my problem ASAP.

  • Silpa64358908 Silpa (@Silpa64358908) reported

    @Paytmcare No, there is no proper response on my DM. I dint get my answer. Can you please elaborate what are you going to do to resolve this issue now. How many more days you need? You can't get away with this saying we need some time. It's been 1.5 months. Are you gonna manually update?

  • irfankhan551 Irfan (@irfankhan551) reported

    @paytmbankcare @Paytm ,listening the same answer for the past 4 days, No Resolution from Paytm for my issue. You guys have terrible process to fix customer’s problem. Pathetic Services. @Paytmcare

  • Imvvamsi vandavasi vamsi (@Imvvamsi) reported

    @Paytm I have issue with my bus the busoperator has cancelled the tickets but there is no information regarding this what about my money

  • irfankhan551 Irfan (@irfankhan551) reported

    @paytmbankcare @Paytm ,listening the same answer for the past 4 days, No Resolution from Paytm for my issue. You guys have terrible process to fix customer’s problem. Pathetic Services. @Paytmcare

  • deepak239695491 deepak (@deepak239695491) reported

    @Paytmcare one of the worst bank services u give us . You guys won’t help also you guys won’t even reply us . Stop being quite and reply me in dm