Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Website (22%)
- Transactions (17%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 1 day ago |
|
Bhubaneshwar
|
Website | 1 day ago |
|
Agra
|
Mobile App | 14 days ago |
|
Chhindwāra
|
Mobile App | 21 days ago |
|
Jaipur
|
Mobile App | 24 days ago |
|
New Delhi
|
Mobile App | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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D (@indiemarwari) reported@Sheetalllsoniii @Paytmcare This bus is a nightmare for passengers. Stop his registration from your company ASAP. Listen to your customer complaints. 10 hour journey has become a 24 hours journey in this **** bus company.
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login my paytm account but not successful because It's shown under review till now from last 4 days. Please help me and resolve this issue immediately.
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Shobhit (@mehrotra_05) reported@Paytm I have cancelled a flight ticket from your platform and there is no update about the refund. The airline says they have sent the amount back but I don't see the same anywhere in the @Paytm app, and obviously the app support page is AI ENABLED so that makes it useless
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Shabbir Akhtar (@ShabbirAkhtar06) reported@AkasaAir The payment was done from Paytm portal and their chat support is a bot. It just freezes and has no response @Paytm ticket #200011758725
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Satya (@VSATISH848) reportedHi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...
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Piyush K (@Geeky_Sindhi) reported@NPCI_NPCI UPI doesn't work with Nepali e-sewa bank QR code, Gpay throws an error but @Paytmcare stupidly considers the mob. no. info captured in the QR to be an indian number instead and facilitates sending ₹ to that number. I, out of habit and in a hurry, ended up losing money
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Rupesh Prabhu (@prabhuRupe) reported@Paytmcare I've raised a ticket for a flight which was cancelled on April 29 by the airline and you guys are still issuing a refund even after 1 month and worst part there is no way to connect human customer care on your app. How irresponsible this is ? @Paytm
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Abhinav shukla (@iam_av9) reported@MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.
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Aqib Khalid (@AqibKhalid5) reported@Paytmcare It's frustrating me now Your support is so bad I can't explain I'm waiting for 16 days now.
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Gyan Dixit (@GyanDixit4) reported@Paytm hi, don't u have any cust helpline or email to reach out to u for support? I can't delete PPB account as I can't delete an automatic pmt tagged to it. Ur Paytm Assit bot is barely of any help. What should I do? Send u complaint by post to ur registered address with MCA?
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Suraj Kanchan (@SurajK_) reportedUnable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?
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Nilavarasan V (@nilavarasan_v) reported@PaytmCheckin @Paytm @Paytmcare , Please look into this issue.
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Kanika Bakhai (@KanikaBakhai) reported@Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap
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Sachin Maheswary🇮🇳 (@SachinMaheswary) reported@Paytmcare When will you address people issue on time . It's been more than 3 months since initial complaint. You are so arrogant that you sidelined the complaint from @jagograhakjago . @Paytm Don't think that no one is watching your fraud. Every indian is aware of your fraud tactics.
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Satish M (@Sati4284) reported@Paytmcare Could you please provide me the ET for the issue to be resolved?
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app
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itsmesandy ☀️ (@sansin83) reported@Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare It feels like there is no dedicated team available to properly listen to customer issues and resolve them. I request you to please review my case seriously and provide a proper resolution as soon as possible.
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Harsh jain (@hjain11) reported@Paytm this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. @Paytmcare #CustomerSupport #Paytm
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Ronak Brahmbhatt (@Ronakkb) reported@Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??
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Nilavarasan V (@nilavarasan_v) reported@Paytmcare Sent to DM as requested. Kindly take it further and resolve the issue.
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve
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𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported@Paytmcare Ok received why such a fast result after posting problem in X, last from 10 days not getting reply for mails also
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Nitesh tiwari (@sanatan1011) reportedDear @Paytmcare I am unable to access my Paytm account since last week due to “Access Denied” issue. My wallet balance is also stuck, and despite multiple emails, I haven’t received any response yet. Please resolve this issue urgently. This is causing serious inconvenience.
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SurendarReddy Soma (@somasurendar93) reported@Paytmcare @Paytm Extremely frustrated. My loan EMI is due, I have funds available and am trying to pay, but there is no manual payment option.yet your support only provides AI-generated responses with no human assistance. If my credit score is affected, Paytm will be responsible
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Sharma (@Shailen56857762) reported@Paytm @RBI @RBIsays I am following paytm from morning. What a pathetic service they have. We cant contact paytm. They dont have even email id dont even have ovr number. I am following for my refund of rs.108000. My flight has been cancelled by indigo. And i am chasing likefool
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Rakshith . V (@rakshith_2004) reported@Paytmcare @Pavankalya56718 Hello team I'm writing this to raise a complaint about the issue where I unable to login to my paytm account, the message shows account is under review and may take upto 3-5 days, but it's been a week and still the message pops-up while logging in..!
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Saurabh pathe (@Saurabhpathe1) reported@Paytmcare @Paytm has useless bot customer service sitting on ticket for past 24 hrs and no resolution big claims of digital India @vijayshekhar
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Mohit Saini (@JSRMohit1) reportedHello @Paytm @Paytmcare i am having a issue related Flight Refund since last 2-4 days the paytm support just raised the ticket and no one connected to me till now please look into this! The PNR for flight is 9497MU
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PAVANKARTHIK (@pavankarthik_99) reported@Paytm can you send me the Paytm payment bank customer support number please