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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 21% Website (21%)
  • 14% Transactions (14%)
  • 7% Login (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

CityProblem TypeReport Time
Haridwar Transfer 18 days ago
Bhubaneshwar Website 18 days ago
Agra Mobile App 1 month ago
Chhindwāra Mobile App 1 month ago
Jaipur Mobile App 1 month ago
New Delhi Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • mabhijeet_
    Abhijeet singh (@mabhijeet_) reported

    @Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you

  • kumaraditya736
    aditya kumar (@kumaraditya736) reported

    My pan is wrongly linked to an unknown number on paytm. I checked on the income tax portal, and my pan ditails are correct there. Paytm support is asking me to close an account that doesn't belong to me. Please help! #paytmFraud" @Paytmcare @PaytmBusiness

  • raj_abhish17096
    Abhi (@raj_abhish17096) reported

    @Paytmcare After 13 hrs i wanna ask u...take any legal action against him?? Or @Paytmcare @abcapital no one care about customer....after send all proofs what r u thinking???

  • ShreeGas_Pimpri
    Shreegas_Pune (@ShreeGas_Pimpri) reported

    @Paytmcare since years now we have been requesting for a sound PoS machine. Existing machine is not working since years now and even after repeated follow up with your lethargic third class local team there is absolute disregard to our concerns except fake commitments.

  • fornavneet1
    nav (@fornavneet1) reported

    @Paytmcare My phone is working well. Call me

  • _astitvasingh_
    Astitva Singh Bais (@_astitvasingh_) reported

    @Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????

  • SahniAstro
    Rajeev Sawhni (@SahniAstro) reported

    @Paytmcare There is no problem from paytm only the payment denied by the bank

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    Hi @Paytm from past 1 week I am unable to use Paytm why. It's showing your device is incorrect please resolve my issue as soon as possible I'm a very loyal user of Paytm for the last 9-10 years but why is this happening. It's warning sign coming @Paytmcare @Paytm #paytm

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

  • iamB_Chandel
    Bhavesh chandel (Advocate) (@iamB_Chandel) reported

    Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

  • zuber8000
    𝓩𝓾𝓫𝓮𝓻 𝓐. 𝓟𝓪𝓽𝓮𝓵 *️⃣ (@zuber8000) reported

    Dear @PaytmCare, I’ve been chasing a resolution for unauthorized Soundbox charges despite having a 'Lifetime Free' plan. Despite multiple DMs and assurances, the issue persists. I need a permanent fix & refund today, or I’ll be forced to escalate to the Nodal Officer. #Paytm

  • MODIfiedSree
    MODIfied Sree (@MODIfiedSree) reported

    @PaytmMoneyCare It's been 20 days still no resolution on this @PaytmMoney @Paytmcare worst customer care.

  • yogeshranjan54
    Yogesh Ranjan (@yogeshranjan54) reported

    @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

  • BodhAmit
    Amit Bodh (@BodhAmit) reported

    I am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120

  • cs_biswajit
    Biswajit Sahoo (@cs_biswajit) reported

    @Paytm @Paytmcare please help us to deactivate my father's business account and soundbox. While installing your agent told her monthly ₹1 will be deducted but every ₹124 deducted please help us to deactivate the ac

  • almaskhanmohd
    ALMAS KHAN (@almaskhanmohd) reported

    @IRCTCofficial @irctc_app @Paytmcare I am writing to report an issue regarding a ticket booking transaction. The amount has been deducted from my account, but the ticket was not booked and I have not received any booking confirmation.

  • sanjaynakhwan
    sanjay nakhwan (@sanjaynakhwan) reported

    @Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply

  • bacardisharma
    bacardi sharma (@bacardisharma) reported

    @Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    What is this behaviour? My dm got ignored and my issues is still not resolved! This is very disappointing service from your side @Paytm @Paytmcare #paytm #disasterservicefrompaytm #DisasterPaytm

  • as_010399
    as (@as_010399) reported

    @PaytmBank I want my Paytm bank statement for the month of February 2022. Help me with the same. @Paytm @Paytmcare

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare the level of inefficiency you guys have,,,its been 3 days, my money is struck n u guys r not able to reply even, the most poor customer support

  • kartikey_design
    Kartikey Mehta (@kartikey_design) reported

    @Paytm completely sucks... They are so ****** in terms of thir customer service. I had a bus booked through paytm which is delayed by almost 1.5 hours. Operator is saying it will be late by around 1.5 hr more. And paytm is so bad that they aren't even replying to any tickets.

  • ashuxoxo
    Ash (@ashuxoxo) reported

    Hey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm

  • vishaldeshpande
    Vishal Deshpande (@vishaldeshpande) reported

    @100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

  • GargVedant
    Vedant Garg (@GargVedant) reported

    . @Paytmcare My flight was cancelled and a support ticket has already been raised. However, there has been no follow-up or update from your team so far. Requesting you to kindly look into this ticket (allow me to DM) at the earliest and take immediate action. Thank you.

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @Nitin87665767 @Paytmcare Dear Consumer, the online payment takes up to 3- 5 working days. Kindly check the status after the given time period.

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

  • itsharshitraj
    Harshit Raj (@itsharshitraj) reported

    @Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact