1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

CityProblem TypeReport Time
Hyderabad Login 13 days ago
Dārjiling Transactions 20 days ago
Bengaluru Mobile App 29 days ago
Ahmedabad Withdrawals 1 month ago
Alīgarh Transactions 1 month ago
Qādiān Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • GuruYadav108
    GURU YADAV (@GuruYadav108) reported

    @Paytm worst Bank ever....not providing Any customer care number...if any provide numbers not working...

  • GuriKhullar
    guri khullar (@GuriKhullar) reported

    @Paytm @Paytmcare @PaytmBusiness It has been more than 20 days since the machine broke down. Whenever I talk to him, he gives the same answer. At the end, I want to say that I have never seen a company as cheap as this, now if any of his men comes, I swear, he too will regret

  • Lavkush_vishwak
    Lavkush Vishwa (@Lavkush_vishwak) reported

    @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

  • ImranKhan157182
    Imran Khan (@ImranKhan157182) reported

    @Paytmcare I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    Still no response or resolution from @Paytm Airline has confirmed ₹1,496 was refunded to the booking partner on 23rd April, yet only ₹442 has been received. No clarity, no support, no resolution so far. @Paytmcare please respond.

  • QuietTweep
    عبداللہ (@QuietTweep) reported

    @Paytmcare @Bprathamm Booking ID 26949445691 booked on 27 Apr at 10:27 AM is still showing as pending, and my flight is within a few hours. There’s no way to reach your support team. This is extremely frustrating. Please resolve this urgently!

  • DEVENDR87375544
    DEVENDRA JOSHI (@DEVENDR87375544) reported

    @Paytmcare No cashback has been credited, yet the issue is being marked as resolved. Kindly review the actual offer shown at the time of payment and provide a proper resolution instead of repeating the same response.

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare very delay my convenience @Paytm poor service

  • swapankm
    Swapan Kumar Manna (@swapankm) reported

    @Paytmcare I messaged in the app. Please ask your team to wake up and see it. They are sleeping for last 6 months, when I raised issue for the first time.

  • kameshw42070786
    kameshwar kumar (@kameshw42070786) reported

    @Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this

  • Lavkush_vishwak
    Lavkush Vishwa (@Lavkush_vishwak) reported

    @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

  • ImranKhan157182
    Imran Khan (@ImranKhan157182) reported

    @gibesandswings @Paytmcare I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently @RBI help please

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    @Paytmcare @Paytm Is Paytm app working ?

  • RitikSingh2004
    Ritik Kumar (@RitikSingh2004) reported

    @PaytmBusiness @Paytmcare @PaytmBusiness We are facing an issue with our Paytm for Business account/customer support. Despite multiple attempts, the issue has still not been resolved. Kindly look into this matter urgently and provide proper support. Please contact us as soon

  • imamit148
    Amit Dwivedi (@imamit148) reported

    @Paytm @PaytmBusiness my ticket ID: 500007927512 nd it's generated on 21 Apr still not any your employee change my device who doesn't working. Should is shift on @PhonePe or any other brand .

  • Kushagra9888
    Kushagra Chauhan (@Kushagra9888) reported

    @Paytmcare @PaytmBank I have already emailed regarding my FD issue linked to Paytm Payments Bank (powered by IndusInd Bank), but have not received any response. KYC issue unresolved for 2+ years. Unable to redeem FD. Ticket No: 3390891837 Please resolve this issue. @RBI

  • kushagra0711
    Kushagra Bhatia (@kushagra0711) reported

    @Paytm @Paytmcare Worst service providers are paytm merchant handlers and even worse is their IVR It doesn't proceed with the agent request and does not solve anything It's been more than 20 days and no agent verification has been processed and the received amount is still stuck

  • HaroonMagry57
    HH (@HaroonMagry57) reported

    @vijayshekhar Today I realise my @PaytmBank has been banned by RBI . It is due to wrong policies of of bank and @Paytmcare can't gain the customer trust due to miss information

  • HemangPatiltwit
    Hemang Patil (@HemangPatiltwit) reported

    Hey @Paytm @Paytmcare Unable to login to my Paytm account for the last 1 week. It constantly says Verification Failed and there is no proper customer care or support option available. Tried everything already. Need urgent help to access my account. #Paytm #PaytmSupport

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    @Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.

  • Mdshafiqur82552
    Md shafiqur Rahman (@Mdshafiqur82552) reported

    @Paytm Help me I have no experience this thanks

  • AyanExperts
    Ayan Experts (@AyanExperts) reported

    I’m frustrated with Paytm Merchant services. My payment amount is still not settled, and there is ZERO response from customer support. This is completely unacceptable for a business platform. @Paytm @Paytmcare please look into this urgently and resolve my issue. #Paytm #PaytmMer

  • jayu_dl3206
    Jayant Ganesh Mane (@jayu_dl3206) reported

    @Paytm @jagograhakjago I've ordered shirt on paytm app but instead shirt I got scam of ₹200. No shirt, no refund, no reply on my email communication. Details: (Vikkas Hipparagi) Factorycart, Order Number #51517 Hope to get some help about my concern.

  • VenkyVlogs01
    venky vlogs (@VenkyVlogs01) reported

    @Paytmcare Why they denied that the booking partner is paytm you are the sole responsibility to resolve my issue immediately We were deboarded immediately due to this Please refund my money else I will escalate to further relevant team for the same @PaytmBusiness @Paytmcare

  • RelaxboyRelax
    Relax😎 (@RelaxboyRelax) reported

    Very disappointed with @Paytm support. I requested Soundbox deactivation, returned the device as instructed, yet you're sending another one again. I do NOT want this service. Stop immediately and confirm deactivation. Unacceptable experience. @Paytmcare @paytm

  • bairagyaan
    Bimal Bairagya (@bairagyaan) reported

    @safiranand Yeah management was speaking about restarting Paytm payment bank. How it’s irrelevant when regulator is still not conviced about the management ability to resolve the issues ? Truth js management has failed to resolve the issue to convince rbi. It’s pure failure of @paytm mgmt

  • AbinashNag28433
    Abinash Nag Roy (@AbinashNag28433) reported

    @Paytm @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport

  • AbinashNag28433
    Abinash Nag Roy (@AbinashNag28433) reported

    @PaytmBank @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport

  • planetgauri
    g 𓆜⋆˚࿔ (@planetgauri) reported

    also @Paytm @PhonePe @GooglePay can you block or take some action on them