Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/05/2026 19:40

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • pshivanchal Shivanchal (@pshivanchal) reported

    Hi @Paytm I need some assistance as 149Rs has been automatically trasfferd to @Razorpay for the service I don't know, & even I don't asked any service from razor pay.

  • GauravJasrotia2 Gaurav Jasrotia (@GauravJasrotia2) reported

    @Paytm Paytm services are getting worst ,want to close my fast tag account as I have sold my car and app is not allowing it to do .. one can see the service level .. autonomous chat for closure is not working .. and unnecessary giving error .. this is not the way to retain customer

  • photosbyakshay_ Photos By Akshay (@photosbyakshay_) reported

    @Paytmcare I want to delete my paytm account. I already DM all details. Please help me. No one is responding and poor customer care experience. Still no reply from anyone.

  • Kailashpathak7 Kailash P. (@Kailashpathak7) reported

    @Paytmcare @vijayshekhar From My Paytm Postpaid, Someone did a 59846/- Transaction. Please help me to resolve this issue and stop this transaction.

  • RomanRence1 Roman Rence (@RomanRence1) reported

    @Kailashpathak7 @Paytmcare All enqrye paytm postpaid call service, 08100679393

  • arunpachat Arun Pachat (@arunpachat) reported

    @Paytmcare @Paytm - I would like to close and deactivate #paytmpostpaid from Fullerton your support options on app which is just an AI chat which is pathetic. I wasted 30mins trying to raise a ticket to close it #paytm

  • Krishan76578042 Krishan Parashar (@Krishan76578042) reported

    My account Paytm cyber fraud on other person help me paytm@my money refund @Paytmcare

  • Darshit_3 Darshit Lakhani (@Darshit_3) reported

    @Paytmcare worst payment service ever , how long will it take to get my money refund? ..no update on app as well

  • shawshank_9 Shashank Pandey (@shawshank_9) reported

    @Paytmcare @Paytm can you please resolve my paytm postpaid issue. Paid the bill but still not being allowed to use it. It's affecting my credit score.

  • Princefofficial हिन्दू पुत्र 🚩Prince (@Princefofficial) reported

    @Paytm worst service by paytm my problem is not solve

  • _Teertham Teertham Dewangan (@_Teertham) reported

    @Paytm__Trust @Paytmcare Here fraud accounts are working on your name

  • SfaFaraz Faraz فراز🌙☀ (@SfaFaraz) reported

    Dear @Paytm , it's a kind request to update my KYC, adhar card, and pan number because it is showing other person name in my profile. I've tried so many times yet the problem isn't resolved. Please take some action as soon as possible. Or just delete my paytm account @Paytmcare

  • vinay7535 Vinay (@vinay7535) reported

    @Paytmcare So you people have decided to not listen to your customer and only belive merchant. More over not to reply to your customer ever. Well done. Useless PEOPLE seriously. What else can be expected from PAYTM.

  • bhan_shraddha shraddha bhan (@bhan_shraddha) reported

    @Paytmcare because of your bad customer care experience now I willing to delete my Paytm account permanently. @GooglePayIndia is best in security .

  • sandeepspahadi संदीप प्रसाद सेमवाल (@sandeepspahadi) reported

    It's very tough to talk to @Paytmcare , Very useless customer care support

  • MrRaj62073521 l.r.bana osian (@MrRaj62073521) reported

    @Paytm my paytm account block. Please I request my account unblock

  • kodesiashruti Shruti Kodesia (@kodesiashruti) reported from Noida, Uttar Pradesh

    @Paytmcare my wallet is freezed. Can’t unlock even after submitting documents multiple times. Now my fast tag isn’t working either.

  • bisamjo Unni (@bisamjo) reported

    @Paytm @Paytmcare Recently I have got Fastag attached to my Paytm account 944****909 and I am not able to do any transactions as wallet is not active. I have sought help from your executives atleast transfer to another number. No help has been provided. Shall I discard the Fastag

  • raisahmad786 Rais Ahmad (@raisahmad786) reported

    @vijayshekhar Day 17 .My issue not resolve @abccare & @Paytmcare Your teem members great.

  • Kapil_K_Avtar Kapil Kumar (@Kapil_K_Avtar) reported

    @Paytmcare If you don't have any support executive to listen to customer, then stop Paytm postpaid service?

  • sathishvjwsrk Sathish (@sathishvjwsrk) reported

    @Paytmcare worst Paytm one of my friend he can't able to access using Paytm postpaid paying for rent pay kindly please eligible to them orlse you wil losse the customer

  • ronakk_1990 Ronak Furia (@ronakk_1990) reported

    @Paytm @Paytmcare unable to use wallet balance which is 11k. Mini KYC expired. Visited KYC center to do KYC but unable to do KYC as well. Please help to get this sorted

  • jastijithendra jithendra chowdary (@jastijithendra) reported

    @Paytmcare hi i am facing problem with paytmpostpaid i treid to connect customer care but not solved please resolve my issue 7671912471

  • bhan_shraddha shraddha bhan (@bhan_shraddha) reported

    @Paytm your customer care is very bad , no one is responding.

  • RomanRence1 Roman Rence (@RomanRence1) reported

    @sathishvjwsrk @Paytmcare All enqrye paytm postpaid service call me, 08100679393

  • Shivchannel1 Shiv channel (@Shivchannel1) reported

    Help me sir my account has been blocked. all family depend on me and total saving invest my bank account and suspected claim on cyber cell I am innocent and i am shopkeeper daily many people scan barcode accepts payment please unblock my account @Paytmcare @Paytm @PaytmBusiness

  • rishabhrajtweet Rishabh Raj (@rishabhrajtweet) reported

    I don't think any company can have worse service than @PaytmBusiness @Paytmcare

  • lokesh20205027 LOKESH SINGH (@lokesh20205027) reported

    Never open paytm bank for business @Paytmcare @PaytmBank 3rd class customer support

  • kdsingh31 KRISHNA SINGH (@kdsingh31) reported

    @Paytm I am not able to use my money from the payTM wallet. Got no help from support. Kindly suggest remedy .

  • hdhfoi Shri (@hdhfoi) reported

    @Paytmcare Motherchod customer care, account blocked krke ab no reply,sale chutiye