Paytm

Is Paytm down?

Some problems detected

Users are reporting problems related to: transactions and transfer.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/14/2025 08:50

December 14: Problems at Paytm

Paytm is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore and Bahādurgarh.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ArunAar51249298 Arun Aarya (@ArunAar51249298) reported

    @Paytm Business merchant office m lga hai customer s payment lene k 4 hour baad Paytm account Bank block krdiya..

  • varunkashiv varun kashiv (@varunkashiv) reported

    @Paytm made credit card payment on 1st feb but still it is not reflecting in my credit card account, and the are asking RRN number which I don know. @RBI @TheOfficialSBI pls help

  • RahulRanjanG Rahul Ranjan (@RahulRanjanG) reported

    @Paytmcare aap log pagal bana rahe ho 2 feb se aaj 16 march ho gaya but ap log problem resolve krne ke naam pe majak kr rahe ho i will file case against paytm you guys making me idiot. @Paytm @Paytmcare

  • Yogendr06158538 Yogendra (@Yogendr06158538) reported

    @Paytmcare I have sent my problem via DM please help

  • kamaltej5 kamal tej (@kamaltej5) reported

    @Paytmcare I deactivated my debit card still i have debited on INR 150 for debit card charges If i tried to contact the customer care it is automatically ending my call I want to know this type of fraud

  • Sanjeet50602501 Sanjeet Kumar (@Sanjeet50602501) reported

    @Paytmcare Dear Sir my paytm bank account details Name-Anjani devi Acno-949939909799 Transaction reference no-206604489253 This transaction was refund my merchant but my refund is not credited in my bank account so please help me immediately...

  • Deepak29617396 Deepak Chauhan (@Deepak29617396) reported

    @Paytmcare paytm don't have help line number to connect with customer care. #fraudapp paytm hack easily. Don't use paytm

  • Sanjeet50602501 Sanjeet Kumar (@Sanjeet50602501) reported

    @Paytmcare Dear Sir my paytm bank account details Name-Anjani devi Acno-949939909799 Transaction reference no-206604489253 This transaction was refund my merchant but my refund is not credited in my bank account so please help me immediately....

  • akarshpathak Akarsh Pathak (@akarshpathak) reported

    @Paytmcare @Paytm @vijayshekhar Also on your website you didn't mentioned what is your policy if the issues is not resolved by you in a given time frame satisfactorily. Would you atleast tell me your policy, I am very much tired by your this arrogant and unethical attitude you are showcasing.

  • ANURAGVKMUNDRA Anurag VK Mundra (@ANURAGVKMUNDRA) reported

    @Paytm there is some issue with paytm for business and paytm consumer application. we are not getting notification and application is also not opening. pls do something asap!

  • yashvvii yashvi (@yashvvii) reported

    @Paytmcare @PaytmBank @Paytm I did transaction but payment not get by receiver help

  • Bhagwat81013341 Bhagwati lal Lohar (@Bhagwat81013341) reported

    @Paytmcare Not support Paytm care team after 35 days his team answer not suporting vary bad service by paytm

  • AngaddSandhu Angad Sandhu (@AngaddSandhu) reported

    @Paytm @vijayshekhar @Paytmcare m trying to contact paytm customer care no from last 2 hours but not able to do so.. what do you mean by 24*7 customer care service ???

  • GauravJ60547543 gaurav (@GauravJ60547543) reported

    @Paytmcare Till now my problem is not resolved nor till now no one came from paytm

  • Amitdut89600421 Amit Kumar (@Amitdut89600421) reported

    No any support from @Paytm @PaytmBank , my paytm payments bank is not working even I had done kyc... please resolve this issue

  • PaytmMoneyCare Paytm Money Care (@PaytmMoneyCare) reported

    @Paytmcare @MohithAgadi Hi Mohith, we will definitely help you with this. As a check, your gold sell order is failed. Request you to place a new sell order and if you would face any such further issue please DM us the order number and 1/2

  • UrvikShah Urvik Shah (@UrvikShah) reported

    @Paytm @Paytmcare cant access Paytm Stocks from the Paytm App. Is the service down? Just not loading. @PaytmMoney

  • arunchat55 ARUN CHATURVEDI (@arunchat55) reported

    @Paytmcare I have a paytm wallet account at ph number 8806660699, and I am trying to transfer money to others but it is not working. The result is that substantial money which I had added from bank is stuck, cannot use it cannot withdraw. Kindly help

  • TikuSaikia4 Tiku Saikia (@TikuSaikia4) reported from Golāghāt, Assam

    @sliceit_ @Paytm Last day! Maine Slice App ke through apne Paytm wallet pe 200 ruppees transfer kiye..sliceit texted me that your transaction was successful and jab v main Paytm check kar it's saying that it's still pending solve my problem otherwise I am gonna delete Paytm

  • rahul91dev Rahul Pandey (@rahul91dev) reported

    @Paytmcare Unable to login my old account which had already linked to bank and had funds as well , now when m trying to login it is giving me a fresh account Tried to reach call centre no but high call Chat option is pathetic No Precise Email to write Help me on urgent basis

  • dreamyankit Ankit kumar (@dreamyankit) reported

    @Paytm @Paytmcare @fastagofficial My fastag was supposed to be dlivered by today and it is not yet processed. Paytm 24*7 responds saying reach out to "Fastag" and vice-versa. May I know the reason for this poor service ? and how will i get update on my fastag request ?

  • Sanjeet50602501 Sanjeet Kumar (@Sanjeet50602501) reported

    @Paytmcare Dear Sir my paytm bank account details Name-Anjani devi Acno-949939909799 Transaction reference no-206604489253 This transaction was refund my merchant but my refund is not credited in my bank account so please help me immediately

  • mangalshashaank Shashank Mangal (@mangalshashaank) reported

    @Paytm @PaytmBusiness @RBI Paytm is running without any kind of customer support. They have simply created an artificial customer support mechanism where they require everything to be done through app even if the issue faced by the customer is not covered in their list of issues.

  • jayanti_125 jayanti lal🔆 (@jayanti_125) reported

    @Paytmcare Paytm service are also degrading day by day such as it's stock price.. No support from helpline number.

  • Abhishe36984016 Abhishek (@Abhishe36984016) reported

    @Paytmcare you have taken much more time to solve my problems..It is almost 8 months since I complaint...how much more time you will require?

  • pnpninja Prateek Narendra (@pnpninja) reported

    @Paytmcare absolutely horrible customer service. Money can't be withdrawn from wallet. Reached out to customer care and they said Fraud team will look and respond to me with 5 working days. It's been 3 weeks now. What are you guys doing???

  • WastePrani_YT WastePrani (@WastePrani_YT) reported

    @Paytmcare Hey the issue is still not resolved, can you give me an ETA, that would be great

  • rahul91dev Rahul Pandey (@rahul91dev) reported

    @Paytmcare Very Pathetic service, Since a week trying to call on your Call centre but always same response that "experiencing High Call Volume" Robotic Chat help is seriously very poor No Precise Email to write you the issue

  • RJ_Jitesh Jitesh Siddhu (@RJ_Jitesh) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare hi I m getting problem with my order for fasttag. I couldn't complete my KYC form because page always get diverted to home page & because of this my order is pending. Kindly help to process my order.

  • akarshpathak Akarsh Pathak (@akarshpathak) reported

    @Paytmcare @Paytm @vijayshekhar Could anyone take the responsibility to respond regarding my issue, it's been almost 2 months and you stopped responding. It's highly unacceptable and unprofessional. This is a kind of anarchy you are showing. Highly dissapointing.