Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/29/2026 22:40

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • sahiladlakha12 Sahil Adlakha (@sahiladlakha12) reported

    Just had a frustrating experience with @PaytmPostpaid couldn't pay Rs.300 for 3 months due to being out of the country and Paytm not working. Now my CIBIL report is impacted. Wish there was an alternative payment option. #PaytmPostpaid #CIBIL #frustrated @AdityaBirlaGrp @Paytm

  • KapilAg89361245 Kapil Agarwal (@KapilAg89361245) reported

    @Paytmcare UTR - 310709993190 Please resolve the issue at the earliest. It has been more than 12 hours since I shared the screenshots.

  • FerrorWatson Watson Ferror (@FerrorWatson) reported

    @Paytmcare i had a issue with misplaced order on swiggy , however swiggy ack the fact and arranged for a refund but i can see message as Paytm confirming status of money being credited to paytm wallet - on swiggy. But i dont see py wallet balance , this has spoiled my spose bday

  • AmanPipinky736 Aman (@AmanPipinky736) reported

    @Paytm @Paytmcare hi this is so ridiculous with your service i had made a payment in between it showing failed but my money deducted from account now on help customer care not helping just saying it will refunded but when worst experience and app

  • iamamitsati amit sati (@iamamitsati) reported

    @Paytmcare Every time you guys are sending same reply. It would be very nice that you guys resolve my issue

  • Middha_saarthak Sarthak Middha -A (@Middha_saarthak) reported

    @Paytmcare I'm continuously mailing the nodal officer regarding my complain is there anyone who can reply or resolve my issue totally dissatisfied with your services

  • KharbandaDr Dr Hitesh kharbanda (@KharbandaDr) reported

    @Paytmcare I had applied for disconnection of my Sound box as it was not working properly.Inspite of getting rectified 3 times.Still i have been charged monthly rental today again.What type of service you are providing.Just want to charge the monthly rental and no service.

  • Abc74692416 Abc (@Abc74692416) reported

    @deepigoyal @vijayshekhar @Paytm I had ordered mushroom fried rice and recieved plain fried rice.And customer care isn't doing anything except telling to mail .I didn't pay money to eat your choice of food. Kindly refund my amount or else I'll have complain in consumer court. My order id is 4816759876.

  • spankaj786786 Pankaj Sharma (@spankaj786786) reported

    @Paytmcare @vijayshekhar Has been 8th day no problem os sloved better close your business patahetic app

  • shivakattimani shivaraj (@shivakattimani) reported

    @Paytmcare hi team, i was following up for failed transaction refund from 6 months still issue not resolved, paytm has worst customer support.

  • spankaj786786 Pankaj Sharma (@spankaj786786) reported

    @Paytmcare third class service shame on you close your business if u cant provide sokution after 7 days @vijayshekhar be opne to conversation pathetic ceo of comp shame on you

  • Inducefy Induce 💫 (@Inducefy) reported

    @Paytmcare @vijayshekhar Has been 8th day no problem os sloved better close your business patahetic app

  • SougataRajak Sougata Rajak (@SougataRajak) reported

    Unable to add money in Paytm wallet since 15th March, 23. Least bothered, poor support. They have no knowledge about the issue. Despite several complaints given it's the same. It's time to #paytmmatkaro #paytmbandhkaro #uselessapp @Paytm @paytmbankcare @Paytmcare

  • navin9876 Navin Chaturvedi (@navin9876) reported

    @Paytmcare Hi I had purchased a Split-AC from Paytm mall in 2017, I need its invoice to claim the compressor warranty. But the invoice cannot be downloaded from the order history. Plz help! Order No. 3345833845 dated 06.06.2017

  • SadasSahu Sadasiba Sahu (@SadasSahu) reported

    @Paytmcare She hasn’t completed her KYC so she couldn’t make any transaction from her PayTm wallet, neither she could withdraw the amount, then how come this fraud happened? I tried reaching out to your customer care but of no use, constantly saying there’s another no or dept.

  • neha_yasmin8 Neha (@neha_yasmin8) reported

    @DudeDarshan_ @Paytmcare Tbhi nhi hoga tag krkr dekh lo @vijayshekhar Vijay sir bs advertisement krne aate h Twitter pr mar v jaoge tbhi issues resolve nhi hoga

  • nagpal_pravin Pravin K. Nagpal (@nagpal_pravin) reported

    @divya_gandotra @rajshamani @Paytmcare Paytm is not a brand. It's a team of losers. The worst ever service provider in India.

  • GeetaTeachings Geeta Teachings🕉️ (@GeetaTeachings) reported

    @Paytmcare @vijayshekhar Has been 8th day no problem os sloved better close your business patahetic app

  • SK_Dash05 Sisir K. Dash (@SK_Dash05) reported

    @Paytm @Paytmcare Hi Paytm you people are so careless to your customer it's totally unbelievable. We have a business account, we have been trying to upgrade the limit but unable to do it because of inadequate information. We can't even talk to customer care executive directly.

  • ankitg42 ankit agrawal (@ankitg42) reported

    @Paytmcare @AdityaBirlaGrp @Paytmcare following up with paytm postpaid from last 3 months to waive off my incorrect fee . Everytime I send a mail or tweet they give some date that by this time my issue will be resolved but nothing happens after that . Please help.

  • NitinSh25145896 Nitin Sharma (@NitinSh25145896) reported

    @Paytmcare @Paytmcare I have tried to contact you several times but you are making fool. Now,I am going to escalate this issue with RBI.

  • MyVoicenewindia My Voice (@MyVoicenewindia) reported

    They makes everyone fools here @Paytmcare ..1st they told it's free sound box if take payment more then 50 customer per month after that they started rs 125 rental without any response @Paytmcare @PaytmBusiness

  • GauravPansare54 Gaurav (@GauravPansare54) reported

    @Paytmcare Since last 4-5 days I am complaining about my Paytm card machine and I want to discontinue with your services and none of your excecutives are solving my problem.bullshit services providing you

  • iamamitsati amit sati (@iamamitsati) reported

    @Paytmcare It has been many days issue is not resolve by you. Everytime you texted that you guys are still solving. But still no luck.

  • Vivek98889380 Vivek (@Vivek98889380) reported

    @Paytm @Paytmcare I have not received my cashback. It had already been a month. Tried contacting through Paytm app help, but they are not responding. Also done dm the issue in @Paytmcare inbox but also they are not responding.Keep supporting us like this. Much appreciated.Thanks

  • Inducefy Induce 💫 (@Inducefy) reported

    @Paytmcare third class service shame on you close your business if u cant provide sokution after 7 days @vijayshekhar be opne to conversation pathetic ceo of comp shame on you

  • VenkyK_Offic Venky_K (@VenkyK_Offic) reported

    @Paytm i have a problum .. i sent money to my friend.. payment has done with my account.. he asked PDF format for the transaction.. but last trans.. not shown pdf.. So plz help me ...

  • irfanuddeen Irfanuddeen Rabbani (@irfanuddeen) reported

    @Paytmcare @Paytm @paytmbankcare I am shcoked to learn that my account has been blocked. I have not received any notification or explanation for the reason behind the account block. I urgently require access to my funds to pay my bills and meet my financial obligations.

  • luckyushra shaikh iqbal hussain (@luckyushra) reported

    @Paytm why this loot has been started from your part 150 Rupees Feels like its been theft kindly DM For Phone Or Need Help From Your Side Urgently

  • GeetaTeachings Geeta Teachings🕉️ (@GeetaTeachings) reported

    @Paytmcare third class service shame on you close your business if u cant provide sokution after 7 days @vijayshekhar be opne to conversation pathetic ceo of comp shame on you