Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/28/2026 00:55

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • cfaprashant Prashant Sharma (@cfaprashant) reported

    @Paytmcare Prashant Sharma, mobile no 8446635990, My 100% discount voucher that I won from buywow is not working, I got ticket number 6438691203, lastly they told me to contact paytm.

  • Harsh___sharma_ Harsh Sharma (@Harsh___sharma_) reported

    @Ramu84419671 My issue is not solving at all theyy are saying that they have blocked my number but they can't unblock it from their side @Paytmcare

  • chandu_rojasara Chandu (@chandu_rojasara) reported

    @Paytmcare with my number I already have registered with paytm bank and wallet I have full kyc account but I change my phone and when I log in again in paytm everything is gone..it's just get me to new account ..I cant access old account....help

  • Ankit63686993 Ankit (@Ankit63686993) reported

    I am trying to complete my Paytm KYC from 9th Feb 22 but its almost a 20 days kyc is not done from paytm . I have submitted necessary documents for KYC. I am unable to use my paytm wallet . Kindly resolve my problem asap @Paytmcare

  • sparsh1997arora Sparsh Arora (@sparsh1997arora) reported

    @Paytmcare You have taken more than 72 hours to solve an issue and always informing me that my concern is important to you.. Still waiting for resolution even after providing you enough evidence

  • CddharthSingh Siddharth Singh (@CddharthSingh) reported from Kanpur, Uttar Pradesh

    @GooglePayIndia I bought gift card from @Paytm When I tried redeeming it, it said there's issue with my profile. Contacted support. Was asked to provide some docs in one form. After uploading docs, support is not responding. It's been more than 3wk now. Case ID [3-6460000032509]

  • arun7245 Arun kumar (@arun7245) reported

    @Paytmcare @paytmbankcare If you have any customer care please ping me at 8802663698 I am able to access my savings account

  • pallavigowda31 Pallavi gowda (@pallavigowda31) reported

    @Paytmcare worst service.. trying for kyc update from past 2 weeks nobody is responding and u guys have taken 150rs without any service.. paytmbengaluru seriously worst service

  • mrinalkanti08 MRINAL KANTI NAG (@mrinalkanti08) reported

    @Paytm made three payments on 19th feb through paytm.Till now payment not reached to the party.can you help fix it??

  • sellerright seller right (@sellerright) reported

    @Sachinsingh8027 @Paytmcare @PaytmBank heyy..can you provide me customer care no of paytm mall

  • thakur_vbhu काफ़िर (@thakur_vbhu) reported

    @rakser5 @Paytmcare They blocked my account on 17th and still they are asking for proofs I have uploaded every document but there reply is always same and irritating I am losing trust on paytm now If they don't fix my problem soon I ll take strick action

  • KavirajCoolChef Kaviraj Thadani (@KavirajCoolChef) reported

    @Paytmcare worst company no care only here to help fraudsters

  • kashish09654864 kashish Sharma (@kashish09654864) reported

    Plz solve my issue my ticket id is 3152942080 paytm @Paytm @Paytmcare @vijayshekhar

  • NavdeepBajaj5 Navdeep Bajaj (@NavdeepBajaj5) reported

    Did recharge through @Paytm but it’s not processed. There is no way to raise a ticket to PayTm on app or Via call. @Paytmcare do something. It’s been 2 days that I am unable to do the recharge in the Mera world. What a service! #****** #worst #service

  • 19sanchitratra Sanchit Ratra (@19sanchitratra) reported

    @impact_inline @BCCI @Paytm He never said that he doesn't deserve I just said 2 spinners would help and harshal played the first 2 matches so would give a chance to kuldeep

  • 1Chords 100CHORDS (@1Chords) reported

    I have a postpaid transaction issue. On 16th of february i tried to make a Paytm postpaid payment at Wellness forever app thrice, all three times it showed network error but the money got deducted from my account and isn’t refunded yet as shown below #Paytm @Paytm @Paytmcare

  • Ramu84419671 Ramu (@Ramu84419671) reported

    @Paytm @PaytmBank @paytmbankcare On date 17/02)2022 i had complained ticket id -3151798056 against reopen my paytm account.but sorry to say that nobody didn't help me yet.

  • KehalBeant Beant singh (@KehalBeant) reported

    @Paytmcare despite having balance in wallet it is showing 0 balance in fastag why worst service

  • Surjeet35971508 Surjeet Sen (@Surjeet35971508) reported

    Hello @Paytm @Paytmcare from yesterday. I'm trying to call customer service but didn't work. Trying 9 to 10 times everytime just waiting waiting waiting... I'm facing issue with my kyc.

  • NavdeepBajaj5 Navdeep Bajaj (@NavdeepBajaj5) reported

    Did recharge through @Paytm but it’s not processed. There is no way to raise a ticket to PayTm on app or Via call. @Paytmcare do something. It’s been 2 days that I am unable to do the recharge in the Mera world. What a service!

  • Adil10090333 Adil (@Adil10090333) reported

    @Paytmcare sir will you help me or i have to contact rbi??

  • rohit_9495 saroj kumar (Rohit) (@rohit_9495) reported

    @Paytm i was withdraw 2000 from axis Bank ATM by my paytm debit card, Amount has been debited but not received cash amount. Please solve my problem or guide me what should I do

  • ManuDevSoni1 Manu Dev Soni (@ManuDevSoni1) reported

    @Paytmcare Thanks a lot for this swift response over Twitter. I hope I had the same experience with 24X7 customer service team.

  • TheDivyanshTak Divyansh Tak (@TheDivyanshTak) reported from Chhoti Sādri, State of Rājasthān

    @Paytmcare @PaytmBank @vijayshekhar paytm doesn't solve my problem it has 2month and my paytm sound box is not change yet and when i take information about your services has not clear response, you have very care less staff and they don't give cash back of my self courier.

  • SanjeevK_Patil Sanjeev Patil 💎 (@SanjeevK_Patil) reported

    @Paytm trying to add money to Wallet , not able as getting msg - Wallet inactive, Done KYC, Called CC numerous times , raised Ticket. No Solution since past 15 days- Pathetic Service and Response. Resolve on priority.

  • adityanishant_ Bunny 🖤 (@adityanishant_) reported

    @Paytmcare @YESBANK i #request you both to return the pending amount to me back, coz I had made another payment to traders which is successful and I wish you will return me my money asap. Thank you!! And hope a good help from your side. 🙏🏻

  • SumanMo199931 Suman Mondal (@SumanMo199931) reported

    @paytmbankcare my refund amount is not credited till now....It has already two days left... What kind of service is this @Paytmcare

  • kaziTina4 Faruk sk (@kaziTina4) reported from Kolkata, West Bengal

    @BCCI @Paytm I also have Paulie. So I can't walk normally. I can't run. I find it difficult to sit down. Please help me with my polio treatment. Help save my life I want to live normally.

  • Prasant015 Prasant Bariha (@Prasant015) reported

    @Paytmcare When i tried to login my Paytm account in another mobile a new account got created in the same number and now all my mother's funds are freezed in the old paytm account. I also have made a ticket from 13 feb and been calling since a week no help at all. Worst service.

  • TheDivyanshTak Divyansh Tak (@TheDivyanshTak) reported from Chhoti Sādri, State of Rājasthān

    @Paytmcare @vijayshekhar This is to much ,ican daily call in paytm service and they don't take any action against my complaint