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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 5 days ago
Pānīpat Login 5 days ago
New Delhi Transactions 5 days ago
Chhindwāra Transactions 5 days ago
Bengaluru Mobile App 5 days ago
Sūrat Mobile App 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytmcare why buyin soundbox compulsary with QRcode service. Your silence proves ur MALIGN INTENT. U hv instructed ur REGIONL Mangrs 2nt allow sell QR scannersseperately n force merchats 2buy soundbox for 999rs. Iam reporting this to @RBI how u forcin small biz 2buy soundbox

  • princegargg
    prince garg (@princegargg) reported

    @Paytm @Paytm is down since yesterday? Technical issue error everytime

  • gauravvohra31
    gaurav (@gauravvohra31) reported

    @Paytmcare we have raised deactivation request of card machine on your merchant care app on 25th july , got no response till now Infact on my ticket there is number of a agent (sahil) who will pick up We called him , he had no professionalism Very bad service Need help

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm It is. Tried to make payment then checked app. It is down for a while seeing tweets here.

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytm @Paytmcare Facing login error: "Warning [00000] Device environment is not correct." My device is secure, unrooted, & fully updated. Please help resolve this security lock. #Paytm #PaytmCare #PaytmIssue

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @Paytmcare Can you help to process cancellation and refund

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    @PaytmBusiness Please reactivate my Paytm Business account. You can keep the held amount on hold until the review is complete, but please allow new incoming payments to settle. The account suspension is causing heavy business losses. Kindly help. 🙏 @PaytmBusiness @Paytmcare

  • Nitish0062
    Nitish Kumar (@Nitish0062) reported

    Worst Customer support @Paytmcare

  • kuldeepsaini_23
    Kuldeep Saini (@kuldeepsaini_23) reported

    .@PaytmBank @Paytm Can you help me, I have some money in my account

  • AnuragC1106
    Anurag Chaturvedi (@AnuragC1106) reported

    @Paytmcare still waiting for my Paytm to start working!

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device

  • Sandeepm881990
    Sandeep Malhotra (@Sandeepm881990) reported

    @Paytmcare Kindly share your official email id on which I can mail to escalate my issue to higher authorities

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.

  • _ahsanjar27
    Ahsan Sanjar (@_ahsanjar27) reported

    @Paytmcare has been disappointing right from inception. Down again for the last 2 hours and counting... @NPCI_NPCI @Paytm

  • santoshraig
    Santosh Rai (@santoshraig) reported

    @sunilp3007 @Paytm Right said all upi down

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare why I am unable to use Paytm for doing any transactions why I am getting a network error glitch after having a 1 TB of internet speed

  • solo_motivator
    Moumita Biswas (@solo_motivator) reported

    As @Paytm business slowly going down; @UPI_NPCI transactions are going up. In July 2026, they did a transactions of 23.66B INR. #DigitalPayments #digitalpay #bhimupi

  • himanshu082007
    Himanshu Rathore (@himanshu082007) reported

    @Paytm @Paytmcare I’ve been trying to reach your support for days with no response. • No reply to my DMs. • The Help & Support section only gives AI responses and doesn’t let me raise a support ticket or connect with an executive.

  • aesthetic_rom
    aesthetic _rom (@aesthetic_rom) reported

    Hey @Paytmcare I got a voucher code vut due to wrong upi it was not successful now it showing this voucher already used . Please help me

  • saket_palod
    Saket Palod (@saket_palod) reported

    @TheJupiterApp Today when I am trying to open your app it is asking me to uninstall @Paytm @Paytmcare app saying it is blacklisted. Can you let me know why this sudden pop-up? and why isn't Jupiter giving this choice to customer rather than forcing to uninstall?

  • hirasinghadhika
    Hira Singh Adhikari (@hirasinghadhika) reported

    @Paytm app is not working

  • cassbdb
    CA Sushil Singh (@cassbdb) reported

    @Paytm is down

  • I_DailyNews
    Illustrated Daily News (@I_DailyNews) reported

    @PaytmCheckin has simply abandoned no customer care number only non responsive bots. NEVER BOOK A FLIGHT TICKET VIA @Paytm

  • bhagavanraghave
    Raghavendra Jalluri (@bhagavanraghave) reported

    @Paytmcare Paytm is a platform I have used to do the bus booking . Also confirmed with the message proofs and even call recording that I have from operator on the bus cancellation, so Paytm should be responsible to issue the refund to the customer and go in legal way against the operator

  • dude_mr_vk
    tollydays (@dude_mr_vk) reported

    I feel @Paytm @Paytmcare is shutting down .....how come they are so relax without fixing this issue from past 24hrs.....users are unable to login completely....issue haven't fixed yet

  • Bombaymeister
    Andrew Simoes (@Bombaymeister) reported

    @PaytmBank @Paytm - Look at this from your Chatbot. We are living in the age of AI and your apps conversation goes like this. My 6-year-old can create a better bot using Claude than your customer care. Me: I want to transfer my balance and FD out of Paytm Payments Bank. Paytm Care: Please log into the Paytm Payments Bank app Me: But the app isn't working, it's been replaced by a notice Paytm Care: Very sorry about that. Can you detail the specific issue? Is it a freeze etc etc Me: It's been replaced by a notice saying that RBI has suspended the license. Paytm Care: I'm sorry but I'm not equipped. Please log in through the Payments Bank app.

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    @Paytmcare No body is replying after reminding the suggestion given by customer support and today is last date of paying my emi @Paytmcare @Paytm

  • R_Jeevanand
    Jeevanand (@R_Jeevanand) reported

    Dear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen

  • vediya_shil
    Shil Vediya (@vediya_shil) reported

    Is Paytm Down @Paytm ? Unable to pay anyone right now #paytmdown

  • KumarOjha009
    Anshul Kumar Ojha (@KumarOjha009) reported

    @ashishkakkad8 @Paytm @Paytmcare Same issue here