Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (41%)
- Website (24%)
- Transactions (18%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 5 days ago |
|
Bhubaneshwar
|
Website | 5 days ago |
|
Agra
|
Mobile App | 17 days ago |
|
Chhindwāra
|
Mobile App | 24 days ago |
|
Jaipur
|
Mobile App | 27 days ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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itsmesandy ☀️ (@sansin83) reported@Paytmcare kindly initiate the refund od the fraud done by paytm travel, y r u not responding n so slow @Paytmcare
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ＬＥＯ 🍥 (@i_lexo) reported@Paytm @Paytmcare Ticket ID: 200011831764 order 27114185477 this voucher not working on my business account i buy direct from amazon so please refund also unblock from @Paytmcare
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𝓩𝓾𝓫𝓮𝓻 𝓐. 𝓟𝓪𝓽𝓮𝓵 *️⃣ (@zuber8000) reportedDear @PaytmCare, I’ve been chasing a resolution for unauthorized Soundbox charges despite having a 'Lifetime Free' plan. Despite multiple DMs and assurances, the issue persists. I need a permanent fix & refund today, or I’ll be forced to escalate to the Nodal Officer. #Paytm
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itsmesandy ☀️ (@sansin83) reported@Paytmcare the level of inefficiency you guys have,,,its been 3 days, my money is struck n u guys r not able to reply even, the most poor customer support
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Sujeet Gupta (@sujeet_gupta45) reportedHi @Paytmcare, I'm unable to log in to my Paytm account. I've tried multiple times, but the issue still persists. Kindly look into this and help me resolve it as soon as possible. Thank you.
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Narutoversetobi (@narutoversetobi) reported@Paytmcare you guys have the worst chat support ever... 1 reply in a day?
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𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported@pumapuma321 @Paytm It's routine why because they provide worst service.
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Siddharth Gupta (@siddhu2512) reported@Paytm @Paytmcare @SuryodayBank why is this happening to my paytm since I have opted the postpaid service by Suryoday small finance bank??? I am unable to open my paytm app. Resolve this immediately.
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Hrishikesh Chaavan 🏹 (@h_chaavan) reported@Paytmcare @vijayshekhar @vijayshekhar not just your customer care but you are also pathetic. No response
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Vijayshree (@Vijayshreeeee) reported@Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint. @Paytm @Paytmcare
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Ğàűřãv Šîñģh Ŕåjpúț (@rajputboy1809) reported@Paytmcare Need help with a UPI transaction. ₹2193.19 debited successfully from my PNB account. UTR: 307065261423. Merchant confirms non-receipt of funds. Please trace the transaction and update on refund/reversal status. @Paytm @vijayshekhar
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Ashish Dwivedi (@AshishD69007140) reported@Paytmcare customer care number, email id not working Please help me reliving letter provide
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Harsh jain (@hjain11) reported@Paytm this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. @Paytmcare #CustomerSupport #Paytm
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Abhishek (@abhishekh_gupta) reported@Paytm not getting any help from 11 may 2026.. let me know if you wish to help your customers or not? @vijayshekhar is also not responding even after repeated messages. Let me know the concerned government authority that I can raise this to ?
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Xavier PRabhu (@xavierprabhu) reported@Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.
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Muhammad shadab (@Muhamma42285812) reported@Paytm @Paytmcare I am not getting any help please do call me fast I want to cancel and get my refund
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Ricky (@IammEmraan) reported@Paytm @Paytmcare looks like its easy to get US visa but cant get your customer support to talk. Pathetic system Where i cant even getting an option to talk to a human only bots are sitting there to respond with 0 logic Can someone connect with me urgently
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Yash 🇮🇳 (@imyashw) reported@Paytmcare hey there I booked a wrong flight accidently and have been told to connect with paytm team by the indgo support team to get a refund. Its been less than 1 hour since it was booked. Please help me!! PNR - YDTIGN I have raised a ticket as well - 200011790134
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare @Paytmcare just checked, Paytm has failed my transaction and telling payment will be refunded. And here they were in fully confidence that we have sent payment. What a worst service ever, they don’t have any proper customer care support also, the worst Ai chatbot only comes.
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Saurabh pathe (@Saurabhpathe1) reported@Paytmcare Again same issue
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kondaiah bollineni (@urskondaiah) reported@Paytmcare Hello @Paytmcare What do you mean by concern has been resolved here ? I haven't got my prize details yet, the concern or issue is still open. Please check and do the needful.
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar
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Pardeep Rana (@Cybercellteam) reported@Paytmcare Hi, I want to know how to update PAN in Paytm App. Please help me with this.
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Harsh jain (@hjain11) reported@Paytm @Paytmcare please solve my issue permanently. Why i always get charged for sound box when i took lifetime free plan. Please help and refund and fix the issue once and for all.
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Garvit Goyal (@garvitgoyal31) reported@Paytmcare card machine not working since 2 months. Raised complaints 3 times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id- 500009072486, 500009267389
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Sneha Gupta (@snehagupta_in) reported@paytmbankcare Kindly guide me how can I get my FD because I have an urgent requirement. And due to the breaking facility only I have done FD through @Paytm app. Hope you will not break my trust which I kept when other told not to do. And why app is not working.
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bacardi sharma (@bacardisharma) reported@Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this
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Tareek Aaryan (@Tareek_Aaryan) reported@Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve