Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/11/2026 23:50

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • abhilashchauha1 abhilash chauhan (@abhilashchauha1) reported

    @Paytmcare Can you contact me on phone? I wanted information related to paytm postpaid. Plz send ur customer care number.

  • anilpra50231427 anilprajapat (@anilpra50231427) reported

    @Paytmcare worst service ever No customer care mail n no customer care number just computer talk to you no service executive talk to you fake fake fake

  • AshaRobin2 Asha Robin (@AshaRobin2) reported

    @Paytm @Paytmcare what kind of a rubbish seevice is this? I have been logged iut of paytm suddenly after adding 15k in my wallet. Can't verify my details even with all my KYC docs and even my face. Need help with this

  • entrepramar Amar Pratap Singh (@entrepramar) reported

    @Paytmcare @Paytm @PaytmMoney Worst customer services I have ever seen

  • AlbertBihari ALBERT BIHARI (@AlbertBihari) reported

    @paytm @Paytmcare worst service 😡🤬

  • ivickysrajput Vicky Singh Rajput (@ivickysrajput) reported

    It's been one month i have sent money to a merchant account but he didn't received due to technical issues... he is asking for money from last 1 month and @Paytm @PaytmMoney can't solve the problem... if you can't then credit back my money... @vijayshekhar

  • manav_sharma_15 Manav Sharma (@manav_sharma_15) reported

    @Paytmcare paytm upi payments not working! What’s the issue?

  • abdinali884 Abdin Ali (@abdinali884) reported

    Paytm account block account number 7002056089, Account unblock login account number 7002056089 @Paytm

  • Rxshhh01 Rishhh (@Rxshhh01) reported

    @Paytmcare Help me check my message

  • Ram21570 Markandeyan Raam (@Ram21570) reported

    @vijayshekhar Better to go there than staying with companies such as @Paytm @PaytmBank no support no response !

  • ajeetkaundilye Risu (@ajeetkaundilye) reported

    i having issues with my Paytm postpaid account i want DEACTIVATE my PAYTM POSTPAID ACCOUNT @Paytm @Paytmcare @PaytmBank

  • anilpra50231427 anilprajapat (@anilpra50231427) reported

    @Paytmcare fake service Just chatboard to help you No customer care mail and no number to talk with service executive whyyyyyyyyyyyy

  • SharathSnehagv Sharath Kumar (@SharathSnehagv) reported

    @Paytmcare First solve my issue idiots

  • Rxshhh01 Rishhh (@Rxshhh01) reported

    @Paytmcare Help me check my message

  • pujabsinha PujaBahugunaSinha (@pujabsinha) reported

    @Paytmcare Need a resolution and want to know why such an issue was seen ..

  • a_shekharr आदित्य राज (@a_shekharr) reported

    @Paytm 5 days before i tried to update my email id for @PaytmMoney. It is showing already linked to another account which I don't remember. Since 8-9 years i am using same Paytm account. Aksed for help from CS 3 days ago. No response till now. Should I close my account?

  • Rxshhh01 Rishhh (@Rxshhh01) reported

    @Paytmcare I am not getting any resolution for past 2 days, no live rep to talk to help with my transaction. Very bad customer service I am getting.

  • entrepramar Amar Pratap Singh (@entrepramar) reported

    @Paytmcare @Paytm @PaytmMoney How many weeks you need to resolve this simple issue ...Also tell me the procedure to close post paid facility from my account

  • Iamrobints Robin t s (@Iamrobints) reported

    @Paytm need urgent help with my account- account logged out after adding money to wallet

  • IBRAHIM_MUFEEZ IBRAHIM MUFEEZ (@IBRAHIM_MUFEEZ) reported

    @Paytm even after paying my dues in Paytm postpaid I can't close that account.While iam raising request through 24/7 support the auto generated message shows We regret our inability to execute your request of data deletion at this moment as your account status is currently active

  • SyedAhtishamA12 Syed Ahtisham Alam (@SyedAhtishamA12) reported

    @Paytmcare I m unable to check balance for my account and unable to pay any amount to other accounts through paytm kindly help

  • milindmghosh Milind Mohul Ghosh (@milindmghosh) reported

    @bandhanbank_in account UPI services are terrible. Often @GooglePay and @Paytmcare keeps showing that the Bank servers are down. Really bad service

  • whonikityadav Nikit Yadav (@whonikityadav) reported

    @Paytmcare I have been charged rs 426 as convience fee while last month charges were 213 only for the same postpaid service. I'm really dissatisfied. Kindly check DM

  • Ajmeriet Abhishek Rathi 🇮🇳 (@Ajmeriet) reported

    @Paytm @Paytmcare You app is down, not able to do transaction #paytm

  • Shreyaskm shreyas mallesh (@Shreyaskm) reported

    @vijayshekhar All i am requesting is to close my account. Made more than 10 calls to customer care. Reached out on twitter, did DMs, sent emails. Absolutely no communication from @Paytm. @vijayshekhar twitter handle is also unresponsive

  • TonySta90501244 Pushpendra tatiwal (@TonySta90501244) reported

    @Paytm I want to close my paytm postpaid account. Because he takes unnecessary convenience fees and If the fee is not deposited, then they add charges along with the late fee.I am seeing this whole problem after making full payment of postpaid.

  • buoy_parth gallivanting_buoy (@buoy_parth) reported

    Dear @Paytmcare @Paytm plz help me to speak to a customer care executive. Rs 1770 was transferred to a person who don't use paytm and his wallet is not active. However money has been deducted from my wallet. The recepient didn't receive the money as he don't use paytm.

  • bikiron_moran99 Bikiron D Moran (@bikiron_moran99) reported

    @Paytm your app is not working what is going on

  • kmanoj_official K Manoj Singh (@kmanoj_official) reported

    @Paytm @Paytmcare Paytm channel is not working perfectly. Someone sent me Rs 25000 by his SBI Credit card through Paytm on 27th Feb, around 4.30pm. But the amount hasn't been credited to my SBI Account till yet. Please resolve the issue withing 11 AM today. #Paytm

  • radhe1008 RSS (@radhe1008) reported

    @Paytm @PaytmBank @paytmbankcare Paytm you are down…not able to make payment