Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Website (23%)
• Transactions (8%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.

City	Problem Type	Report Time
Kolkata	Mobile App	16 hours ago
New Delhi	Mobile App	9 days ago
Haridwar	Transfer	28 days ago
Bhubaneshwar	Website	28 days ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ashishkashyap (@ashishkashyap) reported 5 minutes ago

  @Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.

• 
  Astitva Singh Bais (@_astitvasingh_) reported 8 minutes ago

  Dear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.

• 
  Abhishek (@Abhis2309) reported 13 minutes ago

  @Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?

• 
  aqib khan (@KhanKhanaqib30) reported 14 minutes ago

  "Facing a major issue with my @PaytmBusiness account. Settlement is overdue despite the expected timeframe, and I’ve been charged for instant settlement fees without receiving the funds. Need an urgent resolution. My ticket/Merchant ID is 500010167702 @PaytmCare @Paytm"

• 
  Rohit Gupta (@gupta_rohit4) reported 14 minutes ago

  @ICICILombard @Paytm Worst experience, booked car insurance yesterday, still not able to get the inspection done. Who is going to bear the challan now? Your customer care us useless Break in number: 1000676838 Paytm Order Id: 27153842533

• 
  Ayush Sharma (@im_ayushhh17) reported 15 minutes ago

  @Paytmcare The ticket was booked through the IRCTC website using Paytm UPI for payment.

• 
  it's me Amit (@_oyeamit) reported 17 minutes ago

  @Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare

• 
  Abhi (@raj_abhish17096) reported 22 minutes ago

  @Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me

• 
  IndusInd Bank (@MyIndusIndBank) reported 26 minutes ago

  @wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 29 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  kondaiah bollineni (@urskondaiah) reported 31 minutes ago

  @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

• 
  Sharad.N (@Sharad_N_D) reported 31 minutes ago

  @PaytmBusiness @PaytmBusiness @Paytmcare Post DM, i have not received any response, could you please check this issue on priority?

• 
  Harshit Raj (@itsharshitraj) reported 35 minutes ago

  @Paytmcare @Paytmcare I have sent you my issue in private DM , please lookout urgent

• 
  Devansh Sharma (@champdevansh) reported 36 minutes ago

  @theLisanAlGhaib @Paytm Nah they said they will look into the issue and try to solve asap. Did you raise any ticket or get any call from them?

• 
  ALMAS KHAN (@almaskhanmohd) reported 36 minutes ago

  @IRCTCofficial @irctc_app @Paytmcare I am writing to report an issue regarding a ticket booking transaction. The amount has been deducted from my account, but the ticket was not booked and I have not received any booking confirmation.

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 40 minutes ago

  and there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.

• 
  Shreegas_Pune (@ShreeGas_Pimpri) reported 41 minutes ago

  @Paytmcare since years now we have been requesting for a sound PoS machine. Existing machine is not working since years now and even after repeated follow up with your lethargic third class local team there is absolute disregard to our concerns except fake commitments.

• 
  Aftab Khan (@Aftabkhan_23) reported 42 minutes ago

  The @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare

• 
  Mohit Verma (@MohitVe74672466) reported 44 minutes ago

  @Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing

• 
  STRAY CAT (@imkiwifruit) reported 46 minutes ago

  What kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.

• 
  raja (@RajaFabrics) reported 49 minutes ago

  @Paytmcare Great morning all. You as an finance handling company unable to solve my issue. I have mailed you texted you more than 40 times . Still the issue was not resolved. I felt ashamed by the way being your customer for 7 yrs.

• 
  venkatraju (@venkatraju) reported 49 minutes ago

  @Paytm I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.

• 
  ZAID LALA KHAN (@zkhan7952) reported 50 minutes ago

  Paytm is a massive fraud. They took the money from my business transactions and have caused severe financial distress for months. No support, no real reason—just empty delays. This needs to be addressed legally.” @Paytmcare @PaytmBusiness @RBI

• 
  Harsh (@casperrr_exe) reported 53 minutes ago

  @Paytm @Paytmcare and they confirmed that the refund was initiated from their end and that Paytm, being the booking partner, has to process the refund. I raised a support ticket on 26 May 2026 (Ticket ID: 200011749289), 2/3

• 
  Zair Shamim (@zairgame) reported 54 minutes ago

  @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

• 
  TesLa (@emravikanth) reported 56 minutes ago

  Hello @Paytmcare @paytmmallcare @Paytm. I am trying to download an invoice for a purchase I made on paytm mall but Iam not able to download it. I have contacted the customer care multiple times they are denying to send me the invoice. Can you please send me the invoice.

• 
  vikram attorney (@vikram140gulati) reported 56 minutes ago

  For you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt @Paytmcare

• 
  Nitin (@Nitin87665767) reported 56 minutes ago

  @bsesdelhi @Paytmcare Why is not update the payment in your portal ?? Very baad service @bsesdelhi

• 
  Ajay kumar (@REWADIKHEDIYA) reported 59 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  hamza vj (@HamzaVajihi) reported 1 hour ago

  I have complaint for soundbox since 5 days but no one responded. Is this your service...?? @Paytm @PaytmBusiness Your request for ticket number 500010050375 has been received. We will review the details and update you within 1-2 days. Regards, Merchant Helpdesk Paytm Payments