Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (35%)
- Mobile App (35%)
- Website (12%)
- Login (12%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Website | 3 days ago |
|
Greater Noida
|
Mobile App | 4 days ago |
|
Hyderabad
|
Login | 17 days ago |
|
Dārjiling
|
Transactions | 24 days ago |
|
Bengaluru
|
Mobile App | 1 month ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Anuja Doshi (@DianaMistr71491) reported@Paytmcare any decency to reply to the customer query
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rajesh malhotra (@rajeshm15918645) reported@Paytmcare Dear sir you are not demanding any details via direct DM so I request you to please resolve my issue as soon as possible
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Aniket Hemade (@_ANIKET_HEMADE_) reported@Abhinav27517819 @Paytmcare I am a Paytm merchant and my settlement is not undertaken by Paytm since the 24th of April 2026, the day Paytm bank licence is declared cancelled by the RBI and there is no response from the customer support after tons of messages and calls, initiated from my end. @Paytmcare
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jay (@BinaySomesh) reportedBooked a flight on Paytm and had to cancel getting a refund has been a nightmare. No real customer support, just a useless chatbot that goes in circles with no resolution. No option to talk to an actual person. If you value your time and money, think 2.@Paytmcare @Paytm
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Sachin M🇮🇳 (@SachinMaheswary) reported@Paytmcare Where were you when i have lodged a complaint ticket on your platform? First of all you don't have customer support on telephone, Only support present is raise a ticket which you guys will resolve within full delay. Stop fooling customers. Worst platform ever to use is @Paytm.
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Eshaan Enterprises (@GladiatorSafe) reported@Paytm How much do you charge for integrating payments gateway on a website?
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Sanjeet (@sanjeet90) reported@Paytm @Paytmcare need email id or a direct call to resolve. AI help and support is very bad on your app. This is direct steal of our hard earned money
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Irshad Mirza (@irshadmirza141) reportedHi @PaytmCare @Paytm, my Order ID: 21023239134 is stuck for over a month now. It shows 'dispatched' since the 22nd but no delivery yet. This is very disappointing service. Please look into this urgently and provide a refund or delivery update. #Paytm #ConsumerComplaint
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Tanishq Singh (@TanishqVlogss) reported@Paytmcare I forget Paytm email address please help us
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Enosent Vista (@EVista22440) reported@Paytm did fraud with me and I am also unable to connect worst service ever
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Arrrihant (@Arihant0808) reported@Paytm When will you repay customer money
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TÜSHÄR PÜBG (@Tushant_sakhla) reported@Paytmcare I have also shared the alternative number of mine if you are not able to call on my primary number so you can call on my alternative number. But you guys are not ready to call me.. Is paytm only buying a plan for internet access. @Paytmcare @vijayshekhar shameless people
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Shivam Verma (@shivamv789) reported@RBI i wanted to dispute some transaction for which i didn’t receive service but @Paytm postpaid is not letting me raise dispute on any transaction this is against @RBI guidelines. Please help here
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Abinash Nag Roy (@AbinashNag28433) reported@PaytmBank @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport
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Sanjeev Kulhari (@Sanjeevkulhari8) reported@motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.
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Zaraki_kenpachi (@darshangowdan11) reported@Paytmcare I’m facing an issue with a merchant settlement.Transaction amount: ₹954 Status in app: Showing “Credited” Issue: Amount not received in bank account and no SMS confirmation This was from yesterday’s transaction. Please check and resolve at the earliest.
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Beautiful Day (@BeautifulD12217) reported@Paytmcare Did you got update from specialist team sir 5 days payment pending please help me to solve the issue
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DeeVam Gupta (@GuptaDeevam) reported@Paytm @Paytmcare @PaytmBusiness I have MULTIPLE SHOPS in jammu from last 20 days my sound box and card swipe machine are not working i have called various concerned person your customer care and none of them are responding. Revert me or will close all & mv to bank machines.
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Zeeshan (@alishaan_14) reported@Paytmcare hi why are you not responding to my messages on DM. I have been trying to reach you from so long. No response. Even customer support doesn't pick up. The help section on the app doesn't work at all.
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Arun Pandey (@ArunP26028) reported@Paytmcare My patem sound box is not in use, I want to surrender / deactivate immediately no support hotline merchant id
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Enosent Vista (@EVista22440) reported@Paytmcare Dm is not working and you guys doesn't reply on insta dm fraud company
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Anshul Semwal (@As_Motovibes) reportedMy Desire To working in Payment Operation Role Can you Gave me a chance @Paytm #Fintech #Payments
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Gourav Lodha (@lodha_gourav) reported@Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.
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Manish khade (@ManishKhade14) reported@Paytm @paytmbankcare I’m trying to access my existing Paytm Payments Bank account after a ikd days, but it’s not opening. What’s the issue? Is there a technical glitch or is it related to the recent RBI guidelines? Please assist. #Paytm #PaytmPaymentsBank #Help
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स्वप्निल पंड्या (@swapandya_27) reported@Paytm @Paytmcare Hi team, I purchased a valid Paytm pass for my booking of flight in the month of december and I have proof from your help and support a screenshot clearly suggested that the Paytm travel pass benefits are eligible for this booking.
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Mrigank Singh 🇮🇳 (@MrigankSingh13) reported@Paytmcare issue with payment
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عبداللہ (@QuietTweep) reported@Paytmcare @Bprathamm Booking ID 26949445691 booked on 27 Apr at 10:27 AM is still showing as pending, and my flight is within a few hours. There’s no way to reach your support team. This is extremely frustrating. Please resolve this urgently!
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Abinash Nag Roy (@AbinashNag28433) reported@Paytm @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport
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g 𓆜⋆˚࿔ (@planetgauri) reportedalso @Paytm @PhonePe @GooglePay can you block or take some action on them
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Md shafiqur Rahman (@Mdshafiqur82552) reported@Paytm Help me I have no experience this thanks