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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (83%)
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Login (17%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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$.B
(@sulabhbajaj87) reported
@Paytmcare I AM NOT RECEIVING ANY OTP FOR ANY TRANSACTIONS, NEITHER I AM ABLE TO TALK TO CUSTOMER CARE AGENT, BEACUSE THEY ARE ALSO ASKING FOR AN OTP TO TALK
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Rrobin
(@Rrobin7777) reported
@Paytmcare I have been requesting from last 15 days for a customer care call back. What kind of people are you
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Keshav
(@kesmac98) reported
@Paytm It's been almost 48 hours and issue still not resolved. Already, Sent all details via DM. Very careless attitude. You can't even solve the issue related to most important feature/service that any Payment Application has i.e. Wallet. Issue:- Send money to Bank not working.
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umesh reddy
(@umeshre87985414) reported
@Paytm there is a issue in my account settlement .. I have been trying to get help from paytm. Can you please call me back and help me out for the issue which am facing
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Aditya Deshmukh
(@Adity_003) reported
@paytm @Paytmcare I had done the transaction of Rs. 150 and Rs.25 to my friend it has been 2hrs. And the from my side the amount is debited but he has not received the money please have a look over this issue
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Gaurav
(@Gaurav79001350) reported
@Paytm @PaytmBank for paytm postpaid there is some unwanted amount. Call me as unable to reach customer care
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heena
(@hheenz) reported
@vijayshekhar @Paytmcare @paytmbankcare I have refund issues and unknown transactions issues in my Paytm postpaid account and no option to report the same. I got refund from the merchant after I closed the Paytm postpaid account. I see where that refund amount is credited.
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heena
(@hheenz) reported
Opened the Paytm postpaid account after which I can see there's a transaction of ₹4,331/- which I didn't make. Please resolve my issue with Paytm postpaid account registered with Mobile number 🆗.I Dmed the same with @Paytmcare @paytmbankcare few days ago but there's no respons
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Azure Akash Francis
(@AzureAkashFran2) reported
@Paytm Sir again you have done fraud with me same as previously you have done, on 19th of June I sell gold with correct account and buy your side again you have transferred amount to wrong account. Stop this all nonsense and please give my money back to me and solve this problem
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Rohit nathani
(@rohit_nathanii) reported
I have been requesting paytm to unlink the kyc as it is not my kyc,Calling there customer care daily, having a chat on there 24/7 support and yet they are not reverting,Neither they are replying on mail’s , customer care numbers, chat’s @Paytm @Paytmcare @PaytmMoney
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Raman Singh
(@Raman1063Raman) reported
@Abhishe76148107 @Paytmcare Even I'm facing the same issue...do let me know if you get an answer from them
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Ankur kumar
(@ankuuclicks) reported
@TheOfficialSBI @SBICard_Connect Once applied through @Paytm SBI credit card. The customer support started calling me every hour just to process my application. Once it got processed and rejected now i could not even find my application details through the website.
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Ravneetinder Singh Shergill
(@shergillravneet) reported
@Paytmcare Paytm is so pathetic that they have no option available to talk to a representative. Never seen an unprofessional company ever. When you go to delete the account they wouldn’t even let you do that by not connecting to a chat representative. So full of ****.
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EkantDubey
(@ekantdubey) reported
@Paytm @Paytmcare Worst experience, customer care is not reachable. Got email that KYC is completed but still unable to use wallet. What kind of show is being run at the expense of users? Chatbot does not work...total failure
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Piyush J G Ahuja 🇮🇳
(@iampiyushahuja) reported
@Paytm @Paytmcare nor ur account settlement works neither u have an option to talk to customer services. If i need money urgently n it says settlement pending. Shall fly to mars what is the point of digital transaction.?
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Carljohnson
(@Carljoh26205840) reported
@Paytmcare Worst bank in the India cant reply properly to customer bank band kardo
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Ravneetinder Singh Shergill
(@shergillravneet) reported
@Paytm the worst customer service ever. I wish one day I could meet your owner and tell him how sick and pathetic his customer service is. You guys are a legalised scam
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sagar sainger
(@ragasshaggy) reported
@Paytm @Paytmcare does your support line even work properly you guys ask for info in DM , but when someone actually messages you in DM you don’t care to respond . Paytm is a joke it seems it’s better to switch to alternatives.
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Tanya Angel Gupt
(@GuptTanya) reported
@Paytmcare i don't know what is wrong with paytm no people are responding for the issue people are being fraud
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Jain Shubham
(@JainShu60245341) reported
@Paytmcare Dear sir/ ma’am I am shah shubham and i have received payment from unknown person of rs 1200 by mistakly and they reported my account and my paytm account has been blocked please Unblock it as soon as possible I hope you solve my problem Thanks.
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Aman
(@its1aman) reported
@Paytm hey I want To Complete my Kyc Plzz resolve my problem
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Ravneetinder Singh Shergill
(@shergillravneet) reported
@ikukhan3 @Paytmcare They are bloody joke man. So ****** service. You cannot talk to an agent as no option is available. The chats are all computer generated whatever query you ask for. They are right about 24 in the 24*7 as this is the time they take to answer one question
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Umesh Chandra tyagi
(@uchandra936) reported
@Paytm sir I wanted to customer care number Paytm mony
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Sukumar shetty
(@Sukuprathi) reported
@Paytmcare your customer service Center dead or alive @vijayshekhar shame on your service
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Sumeet Mathew
(@SumeetMathew) reported
Hello @Paytmcare , I didn't get any satisfying response from you. Why are u not responding to my serious issue.
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RC Basket
(@rc_basket) reported
@Paytmcare we are trying to register an account and at the primary contact details stage, when an email id is entered to verify, it shows an error that something went wrong. There’s no easy way to reach you on your website. Please help.
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Anoop Mishra
(@AnoopMi13601805) reported
from
Jaunpur, Uttar Pradesh
Hi @Paytm @Paytmcare My paytm wallet is not working anymore as I didn't make any transactions in the past year. I can't add or transfer any payments. Can you please help me to get it activated ? .
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आलोक चौरसिया
(@alok_the) reported
@vijayshekhar @Paytm @vijayshekhar case Id:5026133065 Another day new case ID SAME complain No solution #poorpaytm #poorpaytm 6months no solution Poorpaytm service
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Tushar Phulambrikar
(@tukoplakia) reported
@Paytmcare very poor costumer care services Paytm post paid is most horrible, no way to chat or discontinue the service.
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Ajay Vikram
(@ajayrithish) reported
Unfortunately my Paytm account got blocked a week ago there was no proper response from customer care even my calls to customer helpline was cut Have been using Paytm for 4 to 5 years and today I feel I was let down with emergency Money stuck @Paytm @Paytmcare shame on you guys