Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (35%)
- Mobile App (35%)
- Website (12%)
- Login (12%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Website | 2 days ago |
|
Greater Noida
|
Mobile App | 3 days ago |
|
Hyderabad
|
Login | 16 days ago |
|
Dārjiling
|
Transactions | 23 days ago |
|
Bengaluru
|
Mobile App | 1 month ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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kapil sharma (@kapilsharma2909) reported@Paytm @PaytmBusiness my soundbox is not working I registered more than 3 complaint within 15 days but no response from your side , change my soundbox else I will complaint in consumer court because you are continuously charging me for soundbox @jagograhakjago
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Sanjeet (@sanjeet90) reported@Paytm @Paytmcare need email id or a direct call to resolve. AI help and support is very bad on your app. This is direct steal of our hard earned money
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Swapan Kumar Manna (@swapankm) reported@Paytmcare I don't need anymore support. I'm closing my account. Thank you guys!
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Proud indian (@sainathsakhare2) reported@Paytm @RBI @FinMinIndia I can't withdraw my money from fixed deposit of payment...neither the deposit details nor withdrawal nothing is working..there is no customer care support..really frustrated..plz help me to withdraw my amount from fixed deposit which is created on paytm
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rajesh malhotra (@rajeshm15918645) reported@Paytmcare Ok please resolve my issue as soon as possible
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Mrityunjay Agrawal (@smrityunjay1992) reported@Paytmcare there is no way to contact customer support for travel booking i just had to talk to ai for anything ai cant reply for evrything why dont you provide customer support for this i am unable to get my original fair ticket from your side @jagograhakjago
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عبداللہ (@QuietTweep) reported@Paytmcare @Bprathamm Booking ID 26949445691 booked on 27 Apr at 10:27 AM is still showing as pending, and my flight is within a few hours. There’s no way to reach your support team. This is extremely frustrating. Please resolve this urgently!
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Navneet (@Navalneet) reported@Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds
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RAZOR (@razor_2005) reportedMy money is stuck in Paytm Payments Bank after RBI licence cancellation. Cannot login via Paytm app or Paytm Payments Bank app. Unable to transfer funds to any UPI or bank account. No clear update from @Paytm @Paytmcare @PaytmBank Need urgent clarification.
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Lavkush Vishwa (@Lavkush_vishwak) reported@Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.
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Arun Pandey (@ArunP26028) reported@Paytmcare My patem sound box is not in use, I want to surrender / deactivate immediately no support hotline merchant id
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rajesh malhotra (@rajeshm15918645) reported@Paytmcare You have not requested any details via direct DM so I request you to please resolve my issue as soon as possible my money is deducted from your application without my permission
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Tanishq Singh (@TanishqVlogss) reported@Paytmcare I forget Paytm email address please help us
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Lavkush Vishwa (@Lavkush_vishwak) reported@Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.
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Bhabesha Swain (@BhabeshaSwain) reported@Paytmcare I can't do share screens on WhatsApp for my personal reasons. If possible to solve the problems in calls then you are proceeding otherwise I can't dm your personal number.
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Ganesh sai santosh (@G22239927101) reportedThis kind of harassment is uncalled for, and I don't want any part of it. Please look into this issue @Paytmcare @Paytm @hydcitypolice
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Abhinav Mishra (@Mr_abhi9) reportedReally disappointed with Paytm’s service. There’s no proper resolution to issues, and reaching customer support is a struggle. Even when you do get through, they don’t listen they just repeat their scripted responses. @Paytm @Paytmcare @PaytmBusiness
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DEVENDRA JOSHI (@DEVENDR87375544) reported@Paytmcare No cashback has been credited, yet the issue is being marked as resolved. Kindly review the actual offer shown at the time of payment and provide a proper resolution instead of repeating the same response.
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Zikmaru (@tholaimata) reported@Paytmcare I’ve sent a DM regarding restricted access to my account. Please check and assist.
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Vineela Sushmitha (@itsme_vineela) reported• No response on X • Refund discrepancy still unresolved with @Paytm This is not a fair customer experience. Escalating to National Consumer Helpline, Ministry of Civil Aviation, Directorate General of Civil Aviation. @AirIndiaX @Paytmcare please resolve. #26aprile
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ByAswinmv (@asweeenmv) reported@Paytmcare Okay I will be waiting for the issue to resolve as soon as possible
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Lakshya khandelwal (@Lakshya50808919) reportedHi @Paytmcare / @PaytmBank @paytmbankcare I’m facing an issue with the mobile app. The Fixed Deposit balance is not loading, and while entering the passcode, it sometimes shows “Something went wrong.” Could you please look into this matter ASAP?
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Dark horse (@BarotKaush54950) reported@Paytmcare does not have customer support number to call and talk
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Anurag Verma (@vanuragverma) reported@Paytmcare @Paytm Is Paytm app working ?
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Aniket Hemade (@_ANIKET_HEMADE_) reported@Abhinav27517819 @Paytmcare I am a Paytm merchant and my settlement is not undertaken by Paytm since the 24th of April 2026, the day Paytm bank licence is declared cancelled by the RBI and there is no response from the customer support after tons of messages and calls, initiated from my end. @Paytmcare
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Dilshad Shaikh (@sdilshads) reported@Paytmcare Not sure if your customer service department has been closed lately. I have not received any update on recent issue highlighted in DM. It's been 15 days that I am unable to access Paytm app in my primary cellphone.
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Lavkush Vishwa (@Lavkush_vishwak) reported@Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.
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Abinash Nag Roy (@AbinashNag28433) reported@Paytm @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport
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Kiran Kumar Reddy Pilla (@Kirankumar97051) reported@Paytmcare @Paytmcare your dm's are not working that much good.
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Gourav Lodha (@lodha_gourav) reported@Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.