Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (43%)
- Transactions (29%)
- Website (14%)
- Login (10%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Mobile App | 14 hours ago |
|
Jaipur
|
Mobile App | 4 days ago |
|
New Delhi
|
Mobile App | 9 days ago |
|
Yamunānagar
|
Website | 11 days ago |
|
Mumbai
|
Website | 17 days ago |
|
Greater Noida
|
Mobile App | 18 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Anoop Patel (@AnoopForge) reportedDaily Digital completed campaign delivery for @Paytm #PaytmKaro, but payment remains pending with Aksshay Pathak and his company. This issue should be resolved professionally and immediately. @vijayshekhar
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Priyadarshi kumar (@priyadarshikr47) reportedHey @Paytmcare @Paytm There’s no response from your side even in DM. This is totally frustrating. I have money in wallet and now I can’t even access it. Really pathetic experience @vijayshekhar
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Ayush Shukla (@afor_Ayush) reported@Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?
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Sahil Chahar (@Airwarriorsahil) reportedPaytm resolved my issue thanks @Paytm @Paytmcare @X
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s (@anonyms1235) reported@Paytmcare @PaytmMy my account was temporarily banned without clear resolution, and it has affected my ability to receive money credit notifications and manage transactions. This is my primary payment app. Requesting urgent support and account review. Please assist.
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Azam Rabbani (@AZAMRABBANI15) reported@Paytmcare “My account has been blocked. When I try to log in to the portal, this message appears: ‘Access denied – Your mobile number has been blocked from accessing Paytm.’ How can I unblock my account “Due to being unable to log in I am also unable to get customer care support
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Your Support (@Yoursupport24) reported@Paytm I don't know why it happened but @Paytm has blocked account and I'm unable to login it
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Finance💰 Films 🎬 Tech 📱 (@shawvicdas) reported@Paytm Fix your finances, switch jobs -- if your salary struggles in just 2 weeks
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Ravi S Prasad (@ravi_s_prasad) reported@Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.
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nitin Kumawat (@nitin_189) reported@Paytm @UPI_NPCI Dear paytm/upi I received ₹40 cashback on Paytm 30 days ago, but it has not been credited to my bank account yet. Please solve this issue as soon as possible. 🙏 Thanks @nitin_189
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JR_The Indian Maverick🇮🇳 (@JR_DesiMverick) reported@Paytmcare @paytmcare For travel issues, RedBus is far better. They actually respond and sort refunds within hours. Paytm should learn basic customer service before taking bookings.
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Radheshyam Jat (@Radheshyam76901) reportedPaytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare
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Vijay Raghav (@VijayRaghv) reportedFrustrated with @IndiGO6E & @Paytm. Why encourage booking through Paytm Flights when customer support is a complete ghost town? First time booking this way and it’s the worst experience. Nothing but useless chatbots from Paytm, and zero actual response from either company.
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Pulchritudinous (@jovialwinter) reported@Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP.
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Abhishek Dey (@AbhishekDe93154) reported@Paytmcare Please solve my problem fast as I am in much problem please it's a huge request.
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Arbab Danish (@dr_arbabdanish) reported@Paytmcare I'm unable to access my paytm payment bank account details. I have to download cancelled cheque.
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Your Support (@Yoursupport24) reported@Paytmcare @sooryavanshi_0 Same problem occurred they blocked paytm
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NoBotsForSupport (@NoBotForSupport) reportedHow much time will this take to resolve @Paytmcare @Paytm I think if such small issues take so long to resolve.. there is no meaning relying on your apps for anything. @jagograhakjago #NoBotsForSupport
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Not working please check
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Vijay Raghav (@VijayRaghv) reportedIt's impossible to reach a human at @PaytmCare / @Paytm for flight issues. Despite canceling my @allianceair ticket within 24 hours (7+ days before travel), I'm being charged 4035 as "Airline Fees." This is a direct violation of DGCA 24-hour zero-cancellation rules.
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Ayush Anand (@ayush2u4u) reported@Paytm @FlixBus i already complaint about this on paytm website but I didn’t got the reply for this i am trying to connect with agent but no agent is connecting only ticket is raise thought bot agent and i have to got urgently if you didn’t reply i have to sue on you please reply
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NAGENDRA SHARMA (@NSharma444) reported@Paytmcare hi my Name is Nagendra sharma 9837490909 My Paytm account is blocked plz help and canfrim me
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Ramakrishna (@Krishram190795) reported@Paytmcare @Paytmcare I am struck with the paytm gold, not able to sell due to unresolved issue. Can you expedite the resolution?
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Paytm Care (@Paytmcare) reported@dustunal26 @Paytm Hi, I’m Digvijay and I’ll take care of this for you. I understand your concern. Please share the following details via DM, so we can check this for you: 1. RRN number (Reference number) / Bank Transaction ID 2. Date of the transaction 3. Transaction amount or a screenshot of the transaction We’re here to help anytime.
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Atharva Kulkarni (@AtharvaKulkrni) reported@Paytmcare @Paytm didn't get any update regarding my issue . What's your email for customer support?
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सतनवी (@ShambhuSahu) reported@vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai
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Dr. Sisir kumar patra (@skpatra1981) reported@Paytmcare Still the app issue is not resolved. After 20 Sec the app closes in my app automatically. @Paytmcare can you check with your app team to check the APK.
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Biswajit Bera (@Biswaji44924888) reported@Paytmcare @PaytmBank @paytmgold Prashant how your team will validate? Because you don't have my number right. Email me will share the number. And I hope you hear back soon (not like other companies who take minimum 1 month to resolve any issues) As a 8 years of loyal user, had paytm gold holder I can expect it
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Sid Ki Diwaani (@Sid_Ki_Diwaani) reportedI already sent on Dm. Please help me @Paytmcare
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Abhishek Harwani (@_Human_Male) reported@Paytmcare I sincerely hope it's not a poorly-trained AI slop customer support experience because I have two tickets open in the customer support space with you guys and the chats have been dead cold since the very first message