Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Website (22%)
- Transactions (17%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 2 days ago |
|
Bhubaneshwar
|
Website | 2 days ago |
|
Agra
|
Mobile App | 15 days ago |
|
Chhindwāra
|
Mobile App | 21 days ago |
|
Jaipur
|
Mobile App | 25 days ago |
|
New Delhi
|
Mobile App | 30 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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anish anjana 🧙♂️,🧙♂️ Anomage (@anishanjan89435) reported@Paytmcare My Paytm account has been under review for 15 days. Please solve my problem. Name: Anish Kumar Anjana Registered Mobile Number: 8955840768
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Rudrashiv (@shiv2512) reported@Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!
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chandrashekar srinivasan (@The_DailyEditor) reported@Paytm having repeated issues with your upi app saying my bank account is inactive when it is not! Have triple checked with my bank, account is fully active. Why are you blocking payments?
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare @Paytmcare just checked, Paytm has failed my transaction and telling payment will be refunded. And here they were in fully confidence that we have sent payment. What a worst service ever, they don’t have any proper customer care support also, the worst Ai chatbot only comes.
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Saurav Sagar (@mello_drama020) reported@Paytmcare @IndiGo6E look what @Paytmcare team is saying, Its pending from Indigo Airlines. Kindly solve this issue and give me an update on my case.
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Pardeep Rana (@Cybercellteam) reported@Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.
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Shobhit (@mehrotra_05) reportedTook a big L today. Somehow missed adding my surname in a @AkasaAir flight booked via @Paytmcare and now they're saying you cannot add a surname. No clarity on if I'll be allowed boarding or not and if they can help make a fresh booking. I keep finding ways to lose money 🥲
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money
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Kumar Satish (@kumarsatissh) reportedjust called @PaytmMoney for their support. Getiing an IVR message that they are on holiday on the occassion of Eid. whaaat?? In which timezone these people are living? it was few days back!! Requesting @Paytmcare to please look into it!!
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Lavanya A. (@happybychoicee) reported@Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!
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Ashish A Panchbhai (@AshishSkater25) reported@Paytm Last two weeks I was in Indonesia while I back from Indonesia my Paytm is not working It's showing WARNING Device environment is not correct
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Hrishikesh Chaavan 🏹 (@h_chaavan) reported@Paytmcare @vijayshekhar @vijayshekhar not just your customer care but you are also pathetic. No response
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Raghav sharma (@Raghav_545) reported@Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.
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Surmeet Singh (@Surmeet2108) reported@Paytm soundbox is a Nightmare and not a service... They will Loot you to fullest... @Paytmcare is useless
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itsmesandy ☀️ (@sansin83) reported@Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off
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SurendarReddy Soma (@somasurendar93) reported@Paytmcare @Paytm Extremely frustrated. My loan EMI is due, I have funds available and am trying to pay, but there is no manual payment option.yet your support only provides AI-generated responses with no human assistance. If my credit score is affected, Paytm will be responsible
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Rakesh Pantagada (@pantagadarakesh) reported@Paytmcare Worst service taking huge convenience fee
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Narutoversetobi (@narutoversetobi) reported@Paytmcare you guys have the worst chat support ever... 1 reply in a day?
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Sangeet Segar (@Sangeet58042250) reported@Paytm @Paytmcare @RBI Can't expect this type service from paytm
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itsmesandy ☀️ (@sansin83) reported@Paytmcare booking id 27083790237 , 6000 worth booking cancelled by bus driver, app says journey completed, driver number is off, customer care is slow,,, please help
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ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported@Paytm food wallet money is not working, so how to get the remaining balance.
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare No this was raised earlier and I tried before 6 hr and same issue happend I am not going leave this issue simply I want my refund
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Satish M (@Sati4284) reported@Paytmcare Could you please provide me the ET for the issue to be resolved?
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Pulkit_625 (@guptapulkit625) reported@Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar
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Dr. Harsh Bhatt (@harshrbhatt9) reported@Paytmcare @Paytm worst customer support can't connect to your team.and didnt get reply on mail ,twitter or paytm help support menu. I can't solve my issue for 2 weeks. Where to contact?
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Mustafa Ali (@Mustafa_ali_000) reported@Paytmcare Paytm’s “Bus Booking Assurance” feels like a scam when a customer is abandoned after payment. Paid extra expecting reliability but no meaningful support instead. Stop selling “assurance” if you can’t honor it. Worst travel booking experience I’ve had. @Paytm
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Rupesh Prabhu (@prabhuRupe) reported@Paytmcare I've raised a ticket for a flight which was cancelled on April 29 by the airline and you guys are still issuing a refund even after 1 month and worst part there is no way to connect human customer care on your app. How irresponsible this is ? @Paytm
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Siddharth Gupta (@siddhu2512) reported@Paytm @Paytmcare @SuryodayBank why is this happening to my paytm since I have opted the postpaid service by Suryoday small finance bank??? I am unable to open my paytm app. Resolve this immediately.
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Cashify (@Cashify_) reported@maxx_nagar @Paytmcare @maxx_nagar We sincerely apologize for the inconvenience caused. To help us investigate the matter further, we request you to kindly share screenshots of your last 3 orders from the Order section along with the payment deduction proof. (1/1)
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app