1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 43% Mobile App (43%)
  • 29% Transactions (29%)
  • 14% Website (14%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.

CityProblem TypeReport Time
Chhindwāra Mobile App 14 hours ago
Jaipur Mobile App 4 days ago
New Delhi Mobile App 9 days ago
Yamunānagar Website 11 days ago
Mumbai Website 17 days ago
Greater Noida Mobile App 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AnoopForge
    Anoop Patel (@AnoopForge) reported

    Daily Digital completed campaign delivery for @Paytm #PaytmKaro, but payment remains pending with Aksshay Pathak and his company. This issue should be resolved professionally and immediately. @vijayshekhar

  • priyadarshikr47
    Priyadarshi kumar (@priyadarshikr47) reported

    Hey @Paytmcare @Paytm There’s no response from your side even in DM. This is totally frustrating. I have money in wallet and now I can’t even access it. Really pathetic experience @vijayshekhar

  • afor_Ayush
    Ayush Shukla (@afor_Ayush) reported

    @Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?

  • Airwarriorsahil
    Sahil Chahar (@Airwarriorsahil) reported

    Paytm resolved my issue thanks @Paytm @Paytmcare @X

  • anonyms1235
    s (@anonyms1235) reported

    @Paytmcare @PaytmMy my account was temporarily banned without clear resolution, and it has affected my ability to receive money credit notifications and manage transactions. This is my primary payment app. Requesting urgent support and account review. Please assist.

  • AZAMRABBANI15
    Azam Rabbani (@AZAMRABBANI15) reported

    @Paytmcare “My account has been blocked. When I try to log in to the portal, this message appears: ‘Access denied – Your mobile number has been blocked from accessing Paytm.’ How can I unblock my account “Due to being unable to log in I am also unable to get customer care support

  • Yoursupport24
    Your Support (@Yoursupport24) reported

    @Paytm I don't know why it happened but @Paytm has blocked account and I'm unable to login it

  • shawvicdas
    Finance💰 Films 🎬 Tech 📱 (@shawvicdas) reported

    @Paytm Fix your finances, switch jobs -- if your salary struggles in just 2 weeks

  • ravi_s_prasad
    Ravi S Prasad (@ravi_s_prasad) reported

    @Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.

  • nitin_189
    nitin Kumawat (@nitin_189) reported

    @Paytm @UPI_NPCI Dear paytm/upi I received ₹40 cashback on Paytm 30 days ago, but it has not been credited to my bank account yet. Please solve this issue as soon as possible. 🙏 Thanks @nitin_189

  • JR_DesiMverick
    JR_The Indian Maverick🇮🇳 (@JR_DesiMverick) reported

    @Paytmcare @paytmcare For travel issues, RedBus is far better. They actually respond and sort refunds within hours. Paytm should learn basic customer service before taking bookings.

  • Radheshyam76901
    Radheshyam Jat (@Radheshyam76901) reported

    Paytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    Frustrated with @IndiGO6E & @Paytm. Why encourage booking through Paytm Flights when customer support is a complete ghost town? First time booking this way and it’s the worst experience. Nothing but useless chatbots from Paytm, and zero actual response from either company.

  • jovialwinter
    Pulchritudinous (@jovialwinter) reported

    @Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP.

  • AbhishekDe93154
    Abhishek Dey (@AbhishekDe93154) reported

    @Paytmcare Please solve my problem fast as I am in much problem please it's a huge request.

  • dr_arbabdanish
    Arbab Danish (@dr_arbabdanish) reported

    @Paytmcare I'm unable to access my paytm payment bank account details. I have to download cancelled cheque.

  • Yoursupport24
    Your Support (@Yoursupport24) reported

    @Paytmcare @sooryavanshi_0 Same problem occurred they blocked paytm

  • NoBotForSupport
    NoBotsForSupport (@NoBotForSupport) reported

    How much time will this take to resolve @Paytmcare @Paytm I think if such small issues take so long to resolve.. there is no meaning relying on your apps for anything. @jagograhakjago #NoBotsForSupport

  • Deshpalkumar3
    Deshpal Jatav (@Deshpalkumar3) reported

    @Paytmcare Not working please check

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    It's impossible to reach a human at @PaytmCare / @Paytm for flight issues. Despite canceling my @allianceair ticket within 24 hours (7+ days before travel), I'm being charged 4035 as "Airline Fees." This is a direct violation of DGCA 24-hour zero-cancellation rules.

  • ayush2u4u
    Ayush Anand (@ayush2u4u) reported

    @Paytm @FlixBus i already complaint about this on paytm website but I didn’t got the reply for this i am trying to connect with agent but no agent is connecting only ticket is raise thought bot agent and i have to got urgently if you didn’t reply i have to sue on you please reply

  • NSharma444
    NAGENDRA SHARMA (@NSharma444) reported

    @Paytmcare hi my Name is Nagendra sharma 9837490909 My Paytm account is blocked plz help and canfrim me

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare @Paytmcare I am struck with the paytm gold, not able to sell due to unresolved issue. Can you expedite the resolution?

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @dustunal26 @Paytm Hi, I’m Digvijay and I’ll take care of this for you. I understand your concern. Please share the following details via DM, so we can check this for you: 1. RRN number (Reference number) / Bank Transaction ID 2. Date of the transaction 3. Transaction amount or a screenshot of the transaction We’re here to help anytime.

  • AtharvaKulkrni
    Atharva Kulkarni (@AtharvaKulkrni) reported

    @Paytmcare @Paytm didn't get any update regarding my issue . What's your email for customer support?

  • ShambhuSahu
    सतनवी (@ShambhuSahu) reported

    @vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai

  • skpatra1981
    Dr. Sisir kumar patra (@skpatra1981) reported

    @Paytmcare Still the app issue is not resolved. After 20 Sec the app closes in my app automatically. @Paytmcare can you check with your app team to check the APK.

  • Biswaji44924888
    Biswajit Bera (@Biswaji44924888) reported

    @Paytmcare @PaytmBank @paytmgold Prashant how your team will validate? Because you don't have my number right. Email me will share the number. And I hope you hear back soon (not like other companies who take minimum 1 month to resolve any issues) As a 8 years of loyal user, had paytm gold holder I can expect it

  • Sid_Ki_Diwaani
    Sid Ki Diwaani (@Sid_Ki_Diwaani) reported

    I already sent on Dm. Please help me @Paytmcare

  • _Human_Male
    Abhishek Harwani (@_Human_Male) reported

    @Paytmcare I sincerely hope it's not a poorly-trained AI slop customer support experience because I have two tickets open in the customer support space with you guys and the chats have been dead cold since the very first message