Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/09/2026 19:50

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VarunVAnand1 Varun V Anand (@VarunVAnand1) reported

    @Paytmcare What hopeless and pointless customer service. Still haven't received my refund. And theres no response from you guys. How ridiculous!

  • abhinaw16 Abhinaw Shrivastava 🇮🇳 (@abhinaw16) reported

    @Paytmcare, please address the payment transaction failure and refund issue. No resolution for the last 3 days.

  • rohitnegi1719 Rohit Negi (@rohitnegi1719) reported

    @Paytmcare Pathetic costumer service.I have been trying for days to get my problem fixed,at last i tried Twitter ,but problem is still not resolved.All you do is just ask for screenshot and details again and again.

  • bansalyashu15 Yashu (@bansalyashu15) reported

    @Paytm Not working

  • Rahul46512467 Rahul (@Rahul46512467) reported

    @Paytm I didn't receive my cashback Bad service

  • SinglaAbhinav22 Abhinav Singla (@SinglaAbhinav22) reported

    @Paytm Not working

  • ShivamA94878767 Shivam Agarwal (@ShivamA94878767) reported

    @vijayshekhar sir, very poor service from your company @Paytm paid EMI of through paytm to @IDFCFIRSTBank but its pending and its more than 24 hs and if i call the customer care they cut the call very poor service i will never use paytm again

  • AnitaGuha10 Anita Guha (@AnitaGuha10) reported

    @Paytm I need only Pav Bhaji card to complete the offer. Offer will be completed if you help me.

  • JuniourMishra Sanjeev Mishra (@JuniourMishra) reported

    @Paytmcare I have not removed bank account on paytm upi app.I have a shared screen but not got solutions till now Error show ipo mandate exit or pending state But no mandate pending since Nov 2021 because no allotment of IPO on paytm app.people using Paytm ,Gpay etc for ipo bid.

  • udai2509 Udai Singh (@udai2509) reported

    @Paytm @Paytmcare you have worst service , i have to just pay double toll every time inspite having balance

  • twt_SubhaJit SubhaJit Sarkar (@twt_SubhaJit) reported

    Hello, @Paytm @Paytmcare @paytmbankcare I raised a request to close my account. Ticket ID 3143922536. But, right now I don't want to close the account. I resolved my issue for which I want to close the account. Please close the ticket id. I am very happy with Paytm. Thanks.

  • ajeeshsunilt Ajeesh Sunil T S (@ajeeshsunilt) reported

    @Paytm Is it working?

  • Vikasgu04136261 Vikas gupta (@Vikasgu04136261) reported

    @paytmbankcare @Paytmcare please reply DM sir solve my problem unblock account please help Sir

  • NileshS85406330 Nilesh Sharma (@NileshS85406330) reported

    @Paytm Please help me sir

  • KiranRa84207696 Kiran Rani (@KiranRa84207696) reported

    6 Monthy Paytm account is suspended, and Nobody is responding for my Complain.Its not good for your company .Please ssort out my problem ASAP. Paytm company very bad service Mehak 8059232908 @Paytmcare @PaytmCybercell

  • AnkitSi95289884 Ankit Singh (@AnkitSi95289884) reported

    @Paytm Sir please help kro my block Paytm mt unblock please 7467041345 9058955785 7467041345 9058996591 ye 4 Paytm block h please sir help kro my Paytm unblock kardo fast ye 4 Paytm block haj

  • paddy3003 Prashant Singh (@paddy3003) reported

    @Paytm @paytm Please Help me I am Not able to receive or Send Any Money To Anyone.. It's Getting Failed Everytime I send or Recieve.. I Had Dm You Please Check and Resolve..

  • iKushagraPandey Kushagra Pandey (@iKushagraPandey) reported

    Hey, @Paytm your Management is very childish they are still focusing on Customer Acquisition i.e. Giving much importance to getting more and more users rather than making their business profitable you guys are in the right direction of doing the biggest Business blunder of India.

  • NikhilGondane16 Nikhil Gondane (@NikhilGondane16) reported

    @Paytm Not working code

  • darshangowda006 Darshan gowda (@darshangowda006) reported

    @Paytmcare Please not the ticket ID 3143559130 I’m suffering to change kyc from old number to new number but I didn’t got any proper response from paytm care end, your executives are such a uneducated brutes they even doesn’t know the process @BharatCourt Please help melu🙏🏻🙏🏻

  • _sumit_patidar_ _sumit_patidar_#TakeCare (@_sumit_patidar_) reported

    @Paytm My paytm postpaid application rejected i am using paytm service since approx 2 year please help @Paytmcare

  • ed_n_tech_ro gahlautrohini (@ed_n_tech_ro) reported

    @Paytmcare Complete lack of resolution after 10 days. Nearest kyc centre 25 kms away. No one to speak with. Just links being sent repeatedly. How the hell does one solve the issue? @vijayshekhar pls help. @PaytmBank ticket Id 3144332454

  • shubhos shubho sengupta (@shubhos) reported

    @GooglePayIndia , I ported my number from Voda to Airtel. Google Pay app wants me to verify same no. Having issues - not receiving OTP. No issue w @PhonePe_ , @Paytm for same (rec'd verification OTPs). Pls help.

  • Vanshji28878077 Vansh jindal (@Vanshji28878077) reported

    Why paytm is not solving my issue & and paytm employes also not answer please help paytm @vijayshekhar @Paytm @Paytmcare

  • AtishAgarwal20 Atish Agarwal (@AtishAgarwal20) reported

    @Paytm @Paytmcare @PaytmTravel please refund my money against booking id 17058450144. My flight was cancelled by airlines due to their operations reasons and they already refunded to you as per comms with them. Plz refnd my amt asap. Pathetic customer service experience. #travel

  • lalitsh11391038 lalit sharma (@lalitsh11391038) reported

    @Paytm @Paytmcare i need some help regarding a very serious issue kindly help

  • iManojkumarP Mano (@iManojkumarP) reported

    Team @Paytm I have been raised a complaint almost 2 months back @Paytmcare and had a worst experience. Customer support passing the query here and there instead of concentrate on the query. Finally closed the query as it is resolved, but still it is not solved.

  • Shubham8386 🌔shubham Meena🌔 (@Shubham8386) reported

    @Paytm Code not working 😞

  • lalitsh11391038 lalit sharma (@lalitsh11391038) reported

    @Paytmcare i really need some support it's bit urgent

  • AdityaDivyansh6 Aditya Divyansh (@AdityaDivyansh6) reported

    @Paytm It's not working