Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (50%)
• Transactions (19%)
• Website (19%)
• Login (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

City	Problem Type	Report Time
Agra	Mobile App	11 days ago
Chhindwāra	Mobile App	17 days ago
Jaipur	Mobile App	21 days ago
New Delhi	Mobile App	26 days ago
Yamunānagar	Website	28 days ago
Mumbai	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shabbir Akhtar (@ShabbirAkhtar06) reported 3 minutes ago

  @AkasaAir The payment was done from Paytm portal and their chat support is a bot. It just freezes and has no response @Paytm ticket #200011758725

• 
  Foger Rederer (@RubberBullet2) reported 4 minutes ago

  @Paytmcare Dihvijay, i see your team is giving same rebuttal to everyone. It's a huge inconvenience when the customers rely on Paytm for their everyday usage. When would the issue be resolved??

• 
  Lavanya A. (@happybychoicee) reported 7 minutes ago

  @Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!

• 
  Siddharth Meesala (@VamshiCrazy) reported 10 minutes ago

  Dear @Paytmcare @Paytm @PaytmMoneyCare As a booking platform, Paytm also holds responsibility for customer safety and service accountability. The negligence and lack of response from both Bharathi Travels and Paytm are unacceptable.

• 
  Pushpendra (@ojasgabbar20) reported 14 minutes ago

  @BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.

• 
  Satyabrata Ray (@SatyabrataRay15) reported 14 minutes ago

  @Paytmcare Now it is opening .Thank you but kindly tell me what was the issue that made my number blocked.

• 
  Ritik Trar (@ritik_trar) reported 18 minutes ago

  So he is unable to access the account. Could @Paytm @Paytmcare and @abcapital support please guide on how he can pay the pending last EMI and update his registered mobile number? He wants to clear the dues and avoid any issues. #Paytm #ABFL #LoanSupport

• 
  Ebad Nomani (@Ebad_Nomani) reported 20 minutes ago

  Hey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir

• 
  Ritik Trar (@ritik_trar) reported 23 minutes ago

  @Paytmcare @abcapital Need help. My friend had taken an ABFL loan through Paytm. The last EMI was not auto-debited from his bank account, and now he wants to make the payment manually. However, the mobile number registered with the loan account has been closed, (1/2)

• 
  Saurav Sagar (@mello_drama020) reported 24 minutes ago

  @Paytmcare @IndiGo6E look what @Paytmcare team is saying, Its pending from Indigo Airlines. Kindly solve this issue and give me an update on my case.

• 
  Somesh Jaju (@JajuSomesh) reported 25 minutes ago

  @Paytmcare @Paytmcare My Paytm Business settlement from 30 May is on temporary hold. No response from support yet. Please help resolve this issue. #PaytmBusiness

• 
  nickkk.base.eth (@Soja_vro) reported 25 minutes ago

  . @Paytmcare I am unable to make payment through my paytm upi. is it down?

• 
  Kamlesh Sharma (@hotair8914) reported 26 minutes ago

  @Paytmcare @Paytm you're the worst service provider ever. I had a coupon of flat 50 cashback on swiggy payment and after payment received a voucher. Wtf this is. I need my cashback in account. Payment id 206773440971

• 
  Sk Ranjiith (@RainaRa49346818) reported 35 minutes ago

  @Paytmcare It is almost 8 days blocking my account and there is no customer support and whenever I ask we will update shortly like tell you ...but problem not solved ..now how much time you want to resolve this issue.Already 8 day finished

• 
  Saurabh Singh (@sauxabh) reported 38 minutes ago

  Hi @Paytmcare, I made a transaction which is showing as successful from my side, but the receiver has still not received the amount. Kindly help me check the status and resolve this issue at the earliest.

• 
  Raj (@RajpawanT) reported 38 minutes ago

  @Paytm cash back missing and postpaid service is worst not even old customer not get his limit

• 
  Shadab Niazi (@ShadabNiazi7) reported 39 minutes ago

  @Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.

• 
  MAHESH PATEL (@333_mahesh) reported 39 minutes ago

  @Paytmcare your site has crashed and some of the portions are unable to open. What is this nonsense going on. Have you crashed indefinitely and r you going out of business. My invested money is not being accessed to on your site. R u finished or in the process. Iam anxious

• 
  CJP_2029 (@sunilbxnoi) reported 41 minutes ago

  @PaytmBusiness @vijayshekhar @Paytmcare It feels like there is no dedicated team available to properly listen to customer issues and resolve them. I request you to please review my case seriously and provide a proper resolution as soon as possible.

• 
  Ebad Nomani (@Ebad_Nomani) reported 43 minutes ago

  Hey @Paytm @PaytmCare, I booked an flight ticket by Paytm for 2 ticket I cancelled the ticket for 1 ticket Mohd Ebad, Split PNR: WYI4KT and already processed the refund from their end. However, the Paytm app is still showing the status as 'Still Working'. Ticket ID: 200011664664.

• 
  Siddharth Meesala (@VamshiCrazy) reported 44 minutes ago

  Dear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.

• 
  Amit Gupta (@akgupta9555) reported 44 minutes ago

  Hello, @Paytm @Paytmcare Could you please provide faster resolution on Ticket no. 200011770019 regarding refund issue of flight cancellations. Airlines already released payment from their side.

• 
  Siddharth Meesala (@VamshiCrazy) reported 45 minutes ago

  Dear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.

• 
  RAMAKRISHNA NAMALA (@NRamakrishna00) reported 48 minutes ago

  @Paytm what problem is it going to solve, we can simply send 5000 to their account as pocket money ryt?

• 
  Dharmendra Meena (@Dharmendra_1718) reported 50 minutes ago

  @Paytm this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate this my problem

• 
  MODIfied Sree (@MODIfiedSree) reported 52 minutes ago

  @PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636

• 
  Foger Rederer (@RubberBullet2) reported 54 minutes ago

  @Paytmcare has my login issue been resolved??

• 
  Foger Rederer (@RubberBullet2) reported 57 minutes ago

  @Paytmcare my bank account has been debited with an amount that I can't trace because I can't login to Paytm. What's going on??

• 
  Pawan Singh Bhandari (@lmPSBhandari) reported 58 minutes ago

  @Paytmcare @anutechie3 same with me , Your health support is not supporting

• 
  Abhi's🤗 (@Abhi_9131) reported 59 minutes ago

  Fraud Alert! I made a payment via @Paytm for a product, but the seller scammed me and sent a completely different/fake item. I have all the proofs (chat, unboxing video, receipts). @PaytmCare please help me stop this payment or take action against this fraud account! #Paytm