Paytm status: access issues and outage reports

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
May 17, 5:50 PM GMT+5:30	0	0
May 17, 6:10 PM GMT+5:30	0	0
May 17, 6:30 PM GMT+5:30	0	0
May 17, 6:50 PM GMT+5:30	0	0
May 17, 7:10 PM GMT+5:30	0	0
May 17, 7:30 PM GMT+5:30	0	0
May 17, 7:50 PM GMT+5:30	0	0
May 17, 8:10 PM GMT+5:30	0	0
May 17, 8:30 PM GMT+5:30	0	0
May 17, 8:50 PM GMT+5:30	0	0
May 17, 9:10 PM GMT+5:30	0	0
May 17, 9:30 PM GMT+5:30	0	0
May 17, 9:50 PM GMT+5:30	0	0
May 17, 10:10 PM GMT+5:30	0	0
May 17, 10:30 PM GMT+5:30	0	0
May 17, 10:50 PM GMT+5:30	0	0
May 17, 11:10 PM GMT+5:30	0	0
May 17, 11:30 PM GMT+5:30	0	0
May 17, 11:50 PM GMT+5:30	0	0
May 18, 12:10 AM GMT+5:30	0	0
May 18, 12:30 AM GMT+5:30	0	0
May 18, 12:50 AM GMT+5:30	0	0
May 18, 1:10 AM GMT+5:30	0	0
May 18, 1:30 AM GMT+5:30	0	0
May 18, 1:50 AM GMT+5:30	0	0
May 18, 2:10 AM GMT+5:30	0	0
May 18, 2:30 AM GMT+5:30	0	0
May 18, 2:50 AM GMT+5:30	0	0
May 18, 3:10 AM GMT+5:30	0	0
May 18, 3:30 AM GMT+5:30	0	0
May 18, 3:50 AM GMT+5:30	0	0
May 18, 4:10 AM GMT+5:30	0	0
May 18, 4:30 AM GMT+5:30	0	0
May 18, 4:50 AM GMT+5:30	0	0
May 18, 5:10 AM GMT+5:30	0	0
May 18, 5:30 AM GMT+5:30	0	0
May 18, 5:50 AM GMT+5:30	0	0
May 18, 6:10 AM GMT+5:30	0	0
May 18, 6:30 AM GMT+5:30	0	0
May 18, 6:50 AM GMT+5:30	0	0
May 18, 7:10 AM GMT+5:30	0	0
May 18, 7:30 AM GMT+5:30	0	0
May 18, 7:50 AM GMT+5:30	0	0
May 18, 8:10 AM GMT+5:30	0	0
May 18, 8:30 AM GMT+5:30	0	0
May 18, 8:50 AM GMT+5:30	0	0
May 18, 9:10 AM GMT+5:30	0	0
May 18, 9:30 AM GMT+5:30	0	0
May 18, 9:50 AM GMT+5:30	0	0
May 18, 10:10 AM GMT+5:30	0	0
May 18, 10:30 AM GMT+5:30	0	0
May 18, 10:50 AM GMT+5:30	0	0
May 18, 11:10 AM GMT+5:30	0	0
May 18, 11:30 AM GMT+5:30	0	0
May 18, 11:50 AM GMT+5:30	0	0
May 18, 12:10 PM GMT+5:30	0	0
May 18, 12:30 PM GMT+5:30	0	0
May 18, 12:50 PM GMT+5:30	0	0
May 18, 1:10 PM GMT+5:30	0	0
May 18, 1:30 PM GMT+5:30	0	0
May 18, 1:50 PM GMT+5:30	0	0
May 18, 2:10 PM GMT+5:30	0	0
May 18, 2:30 PM GMT+5:30	0	0
May 18, 2:50 PM GMT+5:30	0	0
May 18, 3:10 PM GMT+5:30	0	0
May 18, 3:30 PM GMT+5:30	0	0
May 18, 3:50 PM GMT+5:30	0	0
May 18, 4:10 PM GMT+5:30	0	0
May 18, 4:30 PM GMT+5:30	0	0
May 18, 4:50 PM GMT+5:30	0	0
May 18, 5:10 PM GMT+5:30	0	0
May 18, 5:30 PM GMT+5:30	0	0
May 18, 5:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

Mobile App (40%)
Transactions (30%)
Website (15%)
Login (10%)
Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.

City	Problem Type	Report Time
Chhindwāra	Mobile App	2 days ago
Jaipur	Mobile App	5 days ago
New Delhi	Mobile App	10 days ago
Yamunānagar	Website	12 days ago
Mumbai	Website	18 days ago
Greater Noida	Mobile App	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

Vijay K Pal (@ViijayKpal) reported 4 minutes ago
The Paytm Money app is facing serious issues today. It's auto-logging me out repeatedly every few minutes, and the app is not working properly at all. This is very frustrating during market hours. Please fix this ASAP! @Paytm @PaytmMoney @PaytmMoneyCare #PaytmMoney #AppIssue
Dinesh Kumar (@imdinesh737) reported 5 minutes ago
@Paytmcare It has already been quite some time since I reported the issue, yet my account still remains blocked and I’m unable to access my account. This is causing unnecessary inconvenience. Kindly prioritize this issue and reactivate my account immediately or provide a proper resolution.
Paytm Care (@Paytmcare) reported 5 minutes ago
@dustunal26 @Paytm Hi, I’m Digvijay and I’ll take care of this for you. I understand your concern. Please share the following details via DM, so we can check this for you: 1. RRN number (Reference number) / Bank Transaction ID 2. Date of the transaction 3. Transaction amount or a screenshot of the transaction We’re here to help anytime.
A🪐 (@unsheeca) reported 6 minutes ago
Never book a flight from @Paytm @Paytmcare Worst experience ever! the customer care doesn’t respond at all. Ive been trying to get my flight rescheduled since a month now and they don’t even respond!
✨ Simran_SidHeart 💙 (@RealSidh1212) reported 6 minutes ago
@Paytm Paytm team, my Paytm app keeps crashing immediately with rooted device detection on Realme 5i (Android 10). Now my account is also blocked while logging in. Please help unblock it urgently.
Rupák Sìngh (@rajputrupak1) reported 6 minutes ago
@PaytmCheckin I am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm
AMAN K KASHYAP (@akdominator) reported 11 minutes ago
@paytm help me please one of my friend left her laptop bag in the auto , and paid through paytm. Can you please help with contact details so we can call or message him
Subhadeep Dasgupta (@Subhadeep_Sans) reported 12 minutes ago
@Paytmcare unable to log in paytm
Danish Amin (@danish1658) reported 12 minutes ago
@Paytmcare @Paytmcare Its been over a month now, will you still say its been investigated.. do you have any update for me what you have done until today? Why have you gone mute on paytm support, twitter and cpgram portal?
✨ Simran_SidHeart 💙 (@RealSidh1212) reported 18 minutes ago
@Paytm Why is my mobile no bearing blocked from accessing paytm.I have not done any transaction suspicious.I have been using Paytm for many days and if this happens to me it is quite frustrating.Solve the issue quickly and I have messaged to paytm cares but no reply. @Paytmcare
Danish Amin (@danish1658) reported 24 minutes ago
@Paytmcare @Paytmcare Can you type a response for me? its been a month now... Shame on @Paytm, Shame on your support... Shame on your professionalism
Radheshyam Jat (@Radheshyam76901) reported 27 minutes ago
Paytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare @Paytm @PaytmCheckin
Devd (@Devdspeak) reported 27 minutes ago
@mochary_uday @Paytm What is there support number ?
Vikas Patil (@VikasPa28470955) reported 30 minutes ago
@Paytmcare But the DM isn’t working. It automatically takes me back. Please help resolve this issue.
DineAsur 🦕💨🦖 (@DineAsur) reported 30 minutes ago
sorry we can't do anything now, because the cancellation window has now closed, or we are raising the issue sir, please wait until your next birth.. 💁🏻 @Paytm .. Never giving Extra charge for cancellation again, looters @Paytmcare
Akshat Shrivastava (@AkshatS33714506) reported 34 minutes ago
@Paytmcare my upi is not working
SALMAN SAIFI 📊 (@salmansaifi89) reported 34 minutes ago
@Paytmcare why my account denied login
Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported 34 minutes ago
@Paytmcare SpiceJet had already confirmed refund to Paytm on 29 April itself, yet the amount was withheld for weeks without proper response through support channels. Consumers should not be compelled to pursue legal proceedings for legitimate refunds already acknowledged by the airline.
Dhanush (@Dhanush15194029) reported 38 minutes ago
@Paytmcare My Paytm account was access denied. My Paytm money trading account was linked with this Paytm account mam. So kindly active my account to use mam
𝑽𝒂𝒏𝒚𝒂𝒂. (@Vanyabeingvanya) reported 41 minutes ago
@Paytm @Paytmcare IS THERE A WAY CUSTOMER CAN CONTACT YOU!??? I HAVE BEEN TRYING TO GET AN UPDATE ON THE TICKET RAISED 3 WEEKS BACK BUT NO RESPONSE AT ALL!!!!!
Your Support (@Yoursupport24) reported 41 minutes ago
@Paytmcare @sooryavanshi_0 Same problem occurred they blocked paytm
Glnsarma (@TigerGLN) reported 46 minutes ago
@Paytmcare When indigo airline cancelled the ticket and asked me to cancel I did cancel the ticket. However, paytm refund money after cancellation charges. When I try to reach to them, the call centre has no provision to talk to the customer.
Mrs. QUINN (@Mrscrazyness) reported 49 minutes ago
Hello @Paytm this is your last chance to resolve my refund issues or I’m going to create a moment against you guys as I just saw on Reddit so many people have suffered because of your lack of response
SumitKanojiya_Official (@SumitKanojiyaX) reported 49 minutes ago
@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia
Adil Patel (@itz_faiza26) reported 49 minutes ago
@Paytmcare hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out
Yash Jain (@jainyash822) reported 51 minutes ago
@Paytmcare @Paytm @vijayshekhar My mobile number has been blocked from accessing Paytm, showing an “Access Denied” message during login. I’ve already raised a support ticket for 200011654211 but haven’t received any reply yet. Please share the reason and resolve this issue ASAP.
Kannan (@KannanD85622531) reported 52 minutes ago
@Paytm @Paytmcare I am writing to inform you that I realized today that my Paytm account (9994871203) has been blocked. I kindly request you to look into this matter, clarify the reason for the block, and restore access to my account as soon as possible.
Subhajit Das (@subhajitdas94) reported 55 minutes ago
@PaytmMoneyCare 48 Hours passed. Still same. Why paytm money is so slow??? @Paytmcare
I_@m_Indi@n🇮🇳 (@I_am_Indian91) reported 58 minutes ago
@Paytm Hello @Paytmcare, I am facing an issue while opening the Paytm app. It shows the warning: “[00000] Device environment is not correct.” My device is not rooted and I am unable to use Paytm services because of this error. I have already tried clearing cache/data, restarting the pho
Nitin Mishra (@Nitinnm1983) reported 60 minutes ago
Today I knew that Paytm is more efficient than Fino because after my post Paytm asked me for issue whenever this is purely failure of Fino Payments whose kept the payment & not responding after post nor crediting the payment. @FinoPaymntsBank @RBI @Paytm