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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 60% Mobile App (60%)
  • 20% Transactions (20%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 10 days ago
Pānīpat Login 10 days ago
New Delhi Transactions 10 days ago
Chhindwāra Transactions 10 days ago
Bengaluru Mobile App 10 days ago
Sūrat Mobile App 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    @Paytmcare No body is replying after reminding the suggestion given by customer support and today is last date of paying my emi @Paytmcare @Paytm

  • SyedMuz31229099
    Syed Muzaffar (@SyedMuz31229099) reported

    @Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎

  • SGM2555
    SGM (@SGM2555) reported

    @Paytmcare I am facing issues over the app and non payment. I am unable to make any payments for over two hours now. Please assist. Thank you

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare Are you doing anything or not to solve the bloody problem?? Bloody frauds!!! Atleast acknowledge the problem first and have some professional communication!!! Noone should ever use paytm!! I will file a police complaint if my issue is not resolved right now!!

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Kuch option sirf dikhawe k liye de rkhe h . Jese ki SPECIFIC QR ACCESS TO CASHIER ye function work nhi krta . App main MERCHANT CARE se baat ki to usne bhi mera bhut time waste kiya kbhi kuch kbhi kuch btaya jo working nhi tha.

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Morning me update aaya tha kia but same problem continue hain

  • jagatkhimani
    Jagat Khimani (@jagatkhimani) reported

    @Paytm @Paytmcare Paytm down since 2-3 hours, anyone facing issue with Paytm ?

  • dilseunique
    Dil Se Unique ❤️🔥 (@dilseunique) reported

    Sir, I ordered a Paytm Soundbox, but the delivery partner delivered it to someone else and the order shows delivered. Please help resolve this issue. Note:- Paytm very bad service 🥲 Order I'd :- 27372240996 @Paytmcare @Paytm

  • _ayushilicious
    Ayush💥 (@_ayushilicious) reported

    Hi @PaytmCheckin , I booked a flight today and made a minor mistake in the name. One letter is mismatches , I want to make the correction at the earliest. Unable to reach your support team via chat / call. Please help @Paytmcare

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytm @Paytm Tell me how many tweets I have to tweet,so you can listen. WTF!!! No reply in chat,no response here. How do you guys I supposed to contact you? How many days it will take for refund?

  • kurafatygyan
    Suresh Kumar Kurapaty (@kurafatygyan) reported

    @Paytmcare Can you help me with Paytm wallet ??

  • Singhrohit9956
    Rohit Singh (@Singhrohit9956) reported

    @Paytmcare @vijayshekhar it's very wrost service I raised issue couple of days didn't respond properly i paid assurance amount 580 somthing where is my travel voucher it's really disgusting service no one respond properly

  • 1gautambhatia
    Gautam Bhatia (@1gautambhatia) reported

    @Paytmcare help

  • VimalSingh04
    it's Vim (@VimalSingh04) reported

    @mithubhatiaaa @Paytm AI is responding you . I hate these companies that Use AI for customer assistance

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytmcare When did the issue resolved can you please expedite are you even a human or an AI prompt?

  • CyrilJohns96815
    Cyril Johnson (@CyrilJohns96815) reported

    @Paytm @Paytmcare There is no way to reach out to paytm for emegency support. I have raised a ticket 200012533997 but no one seems to be responding. Is there a way to call and speak to an agent??

  • KadamSoni3
    kadam Soni (@KadamSoni3) reported

    @Paytmcare The problem is still not resolved. One issue has been fixed, but another is still pending. What’s going on? I’ve been using Paytm since 2021 and have never experienced this kind of problem before. Please resolve it as soon as possible.

  • JGavahora
    Jim_GAVahora (@JGavahora) reported

    @DrAbhishek_Ind @Paytmcare Waymint. Some tech glitches- server down for some users. U R the lucky ones like me !!

  • Kohlifandom11
    Kohlifandom (@Kohlifandom11) reported

    @ashishkakkad8 @Paytm @Paytmcare Its working now

  • sumit316bahadur
    Sumit Bahadur 🇮🇳 (@sumit316bahadur) reported

    @Paytm my paytm not working since yesterday.. 9798587330

  • ShivmaniBind
    Shivmani Bind (@ShivmaniBind) reported

    Paytm @Paytmcare Your AI support is frustrating. It traps users in endless automated replies with no easy way to reach a human agent. AI should assist, not replace customer support especially when people’s money is involved.Please bring back easy access to human support. #Paytm

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm Sir, how you allowing paytm to sell the airline ticket with having any customer suppourt team. I am struggling with last 10 days with them to get call bavk and resolution. Paytm travel desk should be ban immediately

  • akashkalyan01
    Akash Kalyan (@akashkalyan01) reported

    @Paytmcare @Paytm Hi @Paytmcare , it's been 48 hours since I reported this issue, but I haven't received any response yet. I'm still unable to use the app due to the "[0000] Device environment is not correct" error, and the app closes immediately after opening.Kindly look into this and provide sol

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    Hey @PaytmCare, my support ticket (200012349631) was closed by your team without a refund. I accidentally redeemed just ₹100 from my ₹2,381 flight voucher due to a lack of single-use warnings. As a regular user, I request a goodwill refund of my remaining balance. Please help🙏

  • GenuineguyKs
    GenuineGuy (@GenuineguyKs) reported

    @Paytm i need urgent help. Can you telo me how to contact your customer service on phone as emails are not helping at all ??

  • SahilMa15555552
    Sahil Mansuri (@SahilMa15555552) reported

    @Paytmcare i my self sahil my paytm is not working from more than 2 months it is showing rooted device

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare @PaytmBusiness my Paytm Business account is also not working

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytmcare why buyin soundbox compulsary with QRcode service. Your silence proves ur MALIGN INTENT. U hv instructed ur REGIONL Mangrs 2nt allow sell QR scannersseperately n force merchats 2buy soundbox for 999rs. Iam reporting this to @RBI how u forcin small biz 2buy soundbox

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @akashkalyan01 @Paytmcare @Paytm Same issue, any clue how to solve

  • Techie_Leaf
    Chiranjivi Raj (@Techie_Leaf) reported

    Due to this issue, I switched from @PhonePe to @Paytm .