Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, website and transactions.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 5: Problems at Paytm
Paytm is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Website (22%)
- Transactions (17%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 16 hours ago |
|
Bhubaneshwar
|
Website | 16 hours ago |
|
Agra
|
Mobile App | 13 days ago |
|
Chhindwāra
|
Mobile App | 20 days ago |
|
Jaipur
|
Mobile App | 23 days ago |
|
New Delhi
|
Mobile App | 28 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rakesh Pantagada (@pantagadarakesh) reported@Paytmcare Worst service taking huge convenience fee
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Kanika Bakhai (@KanikaBakhai) reported@Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap
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Ritik Trar (@ritik_trar) reportedSo he is unable to access the account. Could @Paytm @Paytmcare and @abcapital support please guide on how he can pay the pending last EMI and update his registered mobile number? He wants to clear the dues and avoid any issues. #Paytm #ABFL #LoanSupport
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Abhinav shukla (@iam_av9) reported@MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.
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Raj (@RajpawanT) reported@Paytmcare every time I got notification from paytm postpaid is start but every time rejected poor service
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Md Vakar (@Bitto_md1) reported@Paytmcare @Paytmcare @Paytm not solve problem regarding money refunded
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare worst customer care there is no phone number to connect paytm care i m complaining from 15 days on x and mail but no help provided
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Nikit Jangid (@sharmanikit) reported@Paytm was my primary app to use all my UPI transactions, from today i wont be using this app due to such ridiculous support
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Satish M (@Sati4284) reported@Paytmcare Could you please provide me the ET for the issue to be resolved?
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Lavanya A. (@happybychoicee) reported@Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!
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𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported@Paytmcare For what actually I am suffering from last 20 days no response from customer support even I didn't find proper customer care number to communicate no response in mail also I kept screenshot about problem indigo people telling they settled on 7th given transaction I'd details also
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Ateesh Kumar Bhardwaj (@BhardwajAteesh) reported2 months I’ve been trying to deactivate my Paytm Soundbox afterclosing mybusiness. Raised 20+ tickets, multiple follow-ups, and even field visit yet no resolution. Extremely disappointing customer support experience.Sharing this in hopes of getti@vijayshekhar @Paytm @Paytmcare
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Sankalp (@Sankalpraj5) reportedDear @Paytmcare @PaytmBank @Paytm My Paytm Payments Bank account was frozen long ago, and I still have money stuck in my account and FD. I already raised requests but haven’t received a resolution.Since the Paytm Bank app is no longer available, please help me withdraw my funds
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Harsh jain (@hjain11) reported@Paytm this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. @Paytmcare #CustomerSupport #Paytm
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Ajay Kumar (@kasnia_Ajay30) reported@Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...
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itsmesandy ☀️ (@sansin83) reported@Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off
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Nileesh (@Nileesh03h) reportedEach and every payment, recharge failed No any help from customer care No any customer care number available on app , resolved issue @Paytm
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Manoranjan Jena (@MR_Jena7) reported@Paytmcare Called customer care many times but no resolution. Star Air confirmed the refund was sent to Paytm. ₹4,695 is still pending. Please resolve urgently. #RefundIssue
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Balendu Dubey 🇮🇳🇮🇳 (@BeingBalendu) reported@SuryodayBank @Paytmcare Your wrist service in postpaid business lack of the things that happened to pay the bill after that amount was automatically deducted from the account these things happened twice such a pathetic and ridiculous thing happened every time
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itsmesandy ☀️ (@sansin83) reported@Paytmcare fraud by paytm Bus driver n ur customer care is not supporting, kindly help
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UNCLE DADDY (@MemerYaaravar) reportedWhy you replied @Paytmcare @Paytm when you don't wanted to solve the problem. Its 4 day after your tweet and you are not responding the message from last 72 hrs.
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दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported@Paytmcare Do you have any timeline do resolve the issue?? Do you have any customer care number?? Where I can reach you. Or playing msg msg only?? @vijayshekhar
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Piyush K (@Geeky_Sindhi) reported@NPCI_NPCI UPI doesn't work with Nepali e-sewa bank QR code, Gpay throws an error but @Paytmcare stupidly considers the mob. no. info captured in the QR to be an indian number instead and facilitates sending ₹ to that number. I, out of habit and in a hurry, ended up losing money
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Zetarium (@farhan_aahmad) reported@Paytmcare There is not update from 6 days . Of my problem .Tell me simpley can I use paytm again or not . @Paytm @Paytmcare
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Avinash Gupta (@Aviii1902) reported@Paytm Splits before 18/April are not showing up ??? Wtf is wrong with u guys ... Can't operate a feature smoothly
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Hrishikesh Chaavan 🏹 (@h_chaavan) reported@Paytmcare @vijayshekhar your customer care is third class
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Amit Gupta (@akgupta9555) reportedHello, @Paytm @Paytmcare Could you please provide faster resolution on Ticket no. 200011770019 regarding refund issue of flight cancellations. Airlines already released payment from their side.
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Zetarium (@farhan_aahmad) reported@Paytmcare @VirtualVishalG1 You are tracing others applications and my problem you can't solve how big **** the paytm team is i am trying to login I got blocked for no reason . Solve my problem fast
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Abhishek (@abhishekh_gupta) reported@Paytm not getting any help from 11 may 2026.. let me know if you wish to help your customers or not? @vijayshekhar is also not responding even after repeated messages. Let me know the concerned government authority that I can raise this to ?
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Harsh jain (@hjain11) reported@Paytm @Paytmcare this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. #CustomerSupport #Paytm