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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Dārjiling Transactions 3 days ago
Bengaluru Mobile App 13 days ago
Ahmedabad Withdrawals 22 days ago
Alīgarh Transactions 26 days ago
Qādiān Website 29 days ago
Kolhāpur Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Shivraj09527269
    Shivraj Saini (@Shivraj09527269) reported

    @Paytmcare worst customer support of this company my problem is not fixed yet they are just sharing me bot replies in DM no resolution yet I have also tried transactions at petrol pump, grocery stores and other merchants, but still my Paytm postpaid is not working showing error.

  • HarshGo81685017
    Harsh Goyal (@HarshGo81685017) reported

    @PaytmBusiness your agent vikram lied to us that rent of soundbox is free but it charges 99 per months is not this a kind of fraud mr @vijayshekhar your customer care didn't pic calls when it pic up it ask for 250 rs for deactivation fees @Paytmcare

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare @Paytm Are you cheating to customer?? I have several times connected with you for the refund. But still now no response. Very pathetic. When are you going to refund the amount??

  • rajmandal274995
    raj mandal (@rajmandal274995) reported

    Additionally, my salary for the 15 days I worked has not been paid. I request you to please look into this matter and help me recover my pending salary.@Paytmcare @vijayshekhar

  • choudhary_1073
    Amaan Choudhary (@choudhary_1073) reported

    @Paytmcare Check it first Redeem code is not working showing this Redeem code only use in India. I m already in India so give me my 380rs Redeem code as possible as. Please 🙏

  • cjhones75
    KABIE (@cjhones75) reported

    @Paytmcare How can you say that my issue is resolved when I cannot still login to paytm in the second workspace. If you guys cannot fix it, then please accept that you are technically not capable of providing solution. Please don't lie.

  • 28piyushsharma
    Piyush Sharma (@28piyushsharma) reported

    @Paytm Blatant scam by @Paytm Travel. Booked Pathankot→Katra. No proper boarding details, just a district name. Called operator, said bus cancelled, “refund aa jayega” and cut call. 7+ days now. Paytm hiding behind operator approval while holding my money. ZERO support, only bots/IVR.

  • Joysho
    Joysurjya Hagjer (@Joysho) reported

    @Paytmcare I booked an Akasa Air flight through Paytm Travel but I have been informed by Akasa Air that the flight has been cancelled. Their customer care have asked me to reach out to Paytm customer care to initiate the refund process but I am unable to get hold of a human agent.

  • NeetendraChoud2
    Neetendra Choudhary (@NeetendraChoud2) reported

    @Paytmcare Disappointed with the delay in resolving my issue, @PaytmCare. It’s been 3 days and I’m still waiting for a clear timeline. How much longer will this take? Please look into this urgently. @Paytm"

  • ashshagrwl
    Ashish Agarwal (@ashshagrwl) reported

    @Paytmcare @Paytm There you go again... with no responses on customer care issues which you will drag for another month!!! This time I've had it...

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytmcare Still waiting fr ur loan team to solve my problem as it is taking long time

  • Sonu70274185
    Sonu (@Sonu70274185) reported

    @Paytmcare Already messaging your team from past 36 hours. How much more time is needed to resolve a simple issue? No replies in dm as well. Pathetic service.

  • Sagar505326
    Sคเ Mคђє⩎d֮Ⓡ₳ 😘 (@Sagar505326) reported

    @Paytmcare @Paytm Dear Paytm Support Team, I am facing an issue with a recharge made through my Paytm account. Details of the transaction: Operator: Jio Recharge Amount: ₹ 899 Transaction ID: 609432280384 Date & Time: 4 Apr,10:26 AM It's still pending.

  • VasimRa04513027
    Vasim Raja (@VasimRa04513027) reported

    @Paytm @Paytmcare @PaytmBusiness Complaint raised on 19th March to block RuPay credit card payments on my Paytm Soundbox — STILL no action taken. Because of your delay, I’m facing financial loss due to extra charges on RuPay credit card transactions. Ticket ID: 500006922038

  • RanjanPodder
    Ranjan Poddar (@RanjanPodder) reported

    @Paytmcare Hi X Support, I am reaching out regarding my account status. I have been consistently active on the platform for the last two months, engaging in all regular activities, yet my account reach and features still seem restrict

  • BikashDas26321
    Bikash Das (@BikashDas26321) reported

    @Paytmcare I haven't found any solution to my problem yet

  • vikashmishraaa
    Vikash (@vikashmishraaa) reported

    @PaytmBusiness @Paytm @Paytmcare You mentioned that the issue has been resolved but it is still not fixed My Paytm Business QR is still inactive and payments are failing. I have been following up for the last 9 days and have already raised multiple tickets but there has been no proper solution

  • RanajitTarafdar
    Ranajit Tarafdar (@RanajitTarafdar) reported

    @Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.

  • honestliar12
    Sameer Singh (@honestliar12) reported

    @Paytmcare, @vijayshekhar : 5 days and still struggling to speak to customer care...have send 5 msgs since yesterday to connect, mentioned the timeline as well...yet no one seems to be bothered...undoubtedly Mr. Vijay is running a troop of idiots...hopelessness personified!

  • sumaiyard
    Sumaiya Dusgikar (@sumaiyard) reported

    @Paytm I am trying to reschedule my flight and since last 15 mins the help and support messenger is not able to help me and I am asking the same question... Can someone help???

  • RisabhvatsRv
    RV (@RisabhvatsRv) reported

    @Paytm meri pos machine m problem h please send your executive

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytm @paytm need ur help my frnd has taken loan from paytm post paid bearing number 6005030462 but he has not access to this number theobile number is now using another person he wants to repay the loan kindly provide any proper solution as he want to close that account

  • ShankarPil85486
    nifty (@ShankarPil85486) reported

    @Paytmcare Poor service

  • AmanSingh_2511
    Aman Singh (@AmanSingh_2511) reported

    @nuegoindia My 1st experience with nuego went horrible today. Bus broke down on way from lko to Ggn near agra.Took much time to arrange a replacement. It's arranged bt nt moving further & staff is continuously arguing with passengers.Pathetic service.Stuck on the way. @Paytmcare

  • ketan_gupta66
    Ketan Gupta (@ketan_gupta66) reported

    @Paytmcare This is not acceptable it's been 10 days, I have sent you multiple emails and follow up but not received any acknowledgement till now. This is your headache to deal with the bus operator you cannot stop the refund of the customer this is against the law. Initiate my refund.

  • official_garima
    Garima Sehgal (@official_garima) reported

    @Paytmcare 24 hours has been passed i have been receiving computer generated msgs from morning im trying to contact to customer care no solution nothing Whole matter is considered as joke

  • choudhary_1073
    Amaan Choudhary (@choudhary_1073) reported

    @Paytmcare I Redeem it thanks 👍. But Facing problem like error only you can purchase only in India but I m already in Mumbai Maharashtra India . I have raised my complaint on Google Play.

  • nnikunj_pandya
    imniks. (@nnikunj_pandya) reported

    @Paytm @Paytmcare Worst service. False promises. No body is bothered to attend the complaint.

  • ShankarPil85486
    nifty (@ShankarPil85486) reported

    @Paytmcare Still no reply from you guys very poor service where is my cashback

  • ketan_gupta66
    Ketan Gupta (@ketan_gupta66) reported

    @Paytmcare It's been two days and I still have not received any solution from your end, what kind of service you are providing to your customers??