Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/05/2026 13:15

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (55%)

    Transactions (55%)

  2. Login (27%)

    Login (27%)

  3. Mobile App (18%)

    Mobile App (18%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RealAniiL Anil Bishnoi (@RealAniiL) reported

    @Paytmcare do check dm i have shared my problem And i am not getting any response for that i am tagging you here

  • NibrasElat Nibras Elat (@NibrasElat) reported

    @Paytmcare @vijayshekhar This is how unprofessional your customer cares is ! I had a query regarding Paytm Postpaid and was in the course of getting it resolved. At no point I asked for closing the account. Now i get a message from your time that it's being closed at MY request? ....contd.

  • PramodK55546880 Pramod Kumar (@PramodK55546880) reported

    @Paytmcare amazing customer service 24/7 No replay from last 2 days and no solution for simple issue from last 1 week. Superb

  • SergioA98920612 Sergio Aguero (@SergioA98920612) reported

    @Paytmcare Your one of the customer care gave me false information and tried to scam me I have his number I need a call back from Paytm customer care else I will file case in consumer courts because this is nonsense from Paytm

  • YogeshKanaujia1 Yogesh Kanaujia (@YogeshKanaujia1) reported

    @Paytm you have made it impossible to contact you.

  • Akki1990Gupta Aakash (@Akki1990Gupta) reported

    @Paytm Very Pathetic Service As at night my postpaid amt due was rs 3931 but now instantaly it increase to 4521 ? How ... is anyone responsible is there or Paytm us a Fraud company ? No one is replying me.

  • nvsharma1997 Naveen Sharma (@nvsharma1997) reported

    @Paytmcare My Naveen And i have ALLREADY all emi pay but my lone is not closed and civil repot is panding show. I have 24x7 request but not resolve issue. I need NOC latter Share My Lone Clouse Latter. And Deactivate My Postpaid Account My registered mobile no 8209729689

  • ritsm26 Ritesh (@ritsm26) reported

    @Paytmcare Can you assign a real person to call me back and understand my problem rather than sending me these auto chat message

  • NibrasElat Nibras Elat (@NibrasElat) reported

    @Paytmcare Kindly reply with proper details. You are doing whatever you want and not understanding the issue. Then you reply here as if you have done something. Kindly check what I have said and then reply. This is so frustrating @vijayshekhar. Absolutely unprofessional and illogical.

  • shubhja2000 Shubh Jain (@shubhja2000) reported

    Worst service of paytm customer support @Paytm @Paytmcare

  • KishenAnkit Ankit Kishen (@KishenAnkit) reported

    @vijayshekhar @PaytmBank @Paytmcare Now it's more than 3weeks , getting no response in the Paytm app customer support. No one is solving my problem .

  • abhilas14244227 abhilash mishra (@abhilas14244227) reported

    Why I’m not able to you upi service since morning i made transaction of rs310 and now when i do for another transaction it showing u have exceeded daily limits how?????? @phonepe @gpay @paytm

  • iabhijt Abhijeet (@iabhijt) reported from Indore G.P.O., Madhya Pradesh

    @PaytmBusiness @Paytmcare your coustom care services are so bad please help me in settlement of 4033:- rs it's been over 2 weaks but not any response from your team what the hack they are doing ? I don't have bank related to my buisness account I hope you take further action .

  • Rvasude99210722 R vasudevan (@Rvasude99210722) reported

    @paytmbankcare @Paytmcare . My complaint reference no is 3176661113. Fasttag replacement was purchased on 02.05.2022. Product not yet shipped. I don't what else to do. Approached all forums for resolution of the issue. Putting me under unwanted financial and mental stress

  • amarpr94 Amar Prajapati (@amarpr94) reported

    @Paytmcare I’ll DM the details no issues but I had requested for customer support call but didn’t received yet since 2 hours also these are general form issues. How you guys are developing a simple form? I don’t understand this @Paytm

  • Ghouse79719049 Ghouse (@Ghouse79719049) reported

    @Paytmcare payment made 9400/-from Paytm on 25th March 2022 still unresolved. Neither the payment has gone to payee not credited to my account. Regularly following up. Hope you can help me out.

  • ramprakash735 RAM PRAKASH YADAV (@ramprakash735) reported

    @Paytmcare ,@ABPNews @NHAIINDIA I am suffering for Poorest service by Paytm and Nhai Toll plaja . No one are ready to resolve the issue. Plz any on can help me.

  • RealAniiL Anil Bishnoi (@RealAniiL) reported

    @Paytm worst postpaid service please do check dms i have explained everything but not getting the response

  • MawaniSunny Sunny Mawani (@MawaniSunny) reported

    @Paytmcare hello i am ritik mawani Sir/madam my problem paytm Postpaid ! I m already complaint paytm customer care but he not solved my problem he not closed my paytm Postpaid account plz sir colsed my paytm Postpaid account immediately! My name is ritik mawani mob. 7976485418

  • piyush21990 Piyush Prajapati (@piyush21990) reported

    @Paytm Give a best service to your customer......

  • BadhalaSurendra Surendra kumar (@BadhalaSurendra) reported

    @Paytmcare hello i am surendra Sir/madam my problem paytm Postpaid ! I m already complaint paytm customer care but he not solved my problem he not closed my paytm Postpaid account plz sir colsed my paytm Postpaid account immediately!

  • SergioA98920612 Sergio Aguero (@SergioA98920612) reported

    @Paytmcare My phone is working well my contact number too I m able to receive call from 1mg , country delight, my friend, family but Paytm care says your number is unreacheable.. how can you lie so much Paytm care..

  • 008_tharun Tharun Reddy (@008_tharun) reported

    Day by day paytm customer support is getting worse. Not at any respect for customers.@paytm @vijayshekhar

  • Mehta26Singh Amandeep Singh (@Mehta26Singh) reported

    @Paytmcare it's been 2 days now still cash back is not credited... Pls help

  • PramodK55546880 Pramod Kumar (@PramodK55546880) reported

    @Paytm Pathetic customer service 😡😡😡😡😡

  • Nasim59290267 Nasim (@Nasim59290267) reported

    @ShillaAashish @Paytm Because of talented young generation working in so called call center running all over our nation.

  • ankit856565 Ankit Raj (@ankit856565) reported

    @Paytm @Paytmcare @paytm Mc kahe ka paytm app bnaye ho , jb customer care se baat customer nhi kr skta h , Bc offline kyc 2month se bnd h , na hi video kyc ho rha ldbc faltu ka puch rha h , Bc tmlog mera paisa duba dega jaise apna share duba liya h. F**k complete my kyc asap.🖕🏻

  • avinash05293572 avinash kumar (@avinash05293572) reported

    @NHAI_Official Who can resolve issues with fasttag excess, double and incorrect fare deductions as my fasttag provider @Paytm @Paytmcare and 1033 NHAI helpline doesn’t seems to help?

  • Saurabh34848022 Saurabh Bansal (@Saurabh34848022) reported

    @Paytmcare Sir, It is highly disappointed that your customer care services have some customised issues only. Is it fair that customer having some issues not listed in that menu always has to get queries solved through twitter and waste their precious time

  • PRABHUnikl Nikhil Prabhu (@PRABHUnikl) reported

    @Paytm i added money to payt. Wallet and now want to send it back to my account unable to do video kya is not working , kyc at home is not available and kyc at points like Hanuman super market in bibvewadi Pune is not being honoured ....what to do @RBI