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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 56% Mobile App (56%)
  • 19% Website (19%)
  • 19% Login (19%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.

CityProblem TypeReport Time
Kolkata Mobile App 6 days ago
Kolkata Login 8 days ago
Varanasi Login 10 days ago
Dehra Dūn Login 10 days ago
Delhi Mobile App 12 days ago
Kolkata Mobile App 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • _AnkitKejriwal
    Ankit Kejriwal (@_AnkitKejriwal) reported

    Had switched from @Paytm to @CRED_club upi about a year ago and it’d been great till I discovered today that you can’t export UPI transactions on Cred. The customer support confirmed this isn’t possible even as a special request. Sad. Have to switch again.

  • mib0098
    yugalll (@mib0098) reported

    pathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.

  • Prosenj26121111
    Prosenjit (@Prosenj26121111) reported

    @Paytmcare This is your support reply regarding recharge plan, check the attach image of your support chats mentioning your faults.

  • HitulGala
    Hitul Gala (@HitulGala) reported

    Hi @Paytmcare, I’m unable to login to Paytm Payments Bank app for the last 2weeks, despite few attempts. I need to close my FD & withdraw my funds, but I've no way to access my acc. This has become extremely frustrating. Pls assist me here. #Paytm #CustomerSupport

  • naseemjaved_313
    Mohd Naseem (@naseemjaved_313) reported

    Hey @Paytm @Paytmcare, I am facing an issue while logging into my app. Even after entering the correct OTP, the app shows a "wrong OTP" or submission error. Please fix this login glitch at the earliest.

  • mohitsachdeva21
    Mohit Sachdeva (@mohitsachdeva21) reported

    @Paytmcare U do whatever you want I don’t have any issues please refund the Amount. Vijay Shekhar is not paying me Interest for same. Kindly refund my amount Else today is last warning I will raise case in court for same.

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.

  • Jigneshlakhara
    jignesh lakhara (@Jigneshlakhara) reported

    @Paytmcare Error is not solved yet.

  • nidhimg
    Nidhi Gandhi (@nidhimg) reported

    Just tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare

  • bhupimidha
    MIDHA BHUPINDER 🕉 (@bhupimidha) reported

    @Paytmcare @OfficialSBICare kindly help

  • akakshya12
    akshya (@akakshya12) reported

    @Paytmcare @Paytmcare @Paytm its my last of using paytm low support 0 customer service

  • EG0KILL3R
    SISU (@EG0KILL3R) reported

    @Paytmcare Seems like the issue wont be resolved by today itself

  • AakashG0yal
    Aakash Goyal (@AakashG0yal) reported

    @Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm @Paytmcare it's been one month now,my paytm is still not working and your team is unable to resolve my issue.. Disgusting service I must say.

  • theviper5911
    GK Aujla (@theviper5911) reported

    @Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care

  • Tejaravir
    Tejas (@Tejaravir) reported

    @Paytmcare For the second booking ID 27263012824 (PNR: Y662GY), I have also re-attached the official IndiGo Tax Invoice confirming the statutory airport tax refund of ₹1,221.00. Please link both of these tracking amounts to my active support Ticket #200012164355. Thank you!

  • i_m_hemz
    Hemz (@i_m_hemz) reported

    @Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me

  • ashleysha
    ashleysha yesugade (@ashleysha) reported

    @Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Hello Team, How many days required to resolve my issue? Kindly provide an update. I have been following up for a long time.

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    Hello, @Paytmcare @PaytmTravelCareI am following up as I have not received any response yet. My issue is still not resolved. I have already shared video recordings and screenshots proving that I attempted to redeem the voucher on 27 June for the same route and the same passenger.

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @mansoorrocks786 @Paytm Dear customer we apologize for the inconvenience caused. We Would request you to kindly coordinat with PAYtm team for any concern regarding PAYtm FD account.

  • 78sudhir
    sudhir (@78sudhir) reported

    @PaytmBusiness @Paytmcare @Paytm kot bhi paytm business app or Paytm soundbox use me nhi le,ye payment settlement time se nhi karte or customer service centre per baat karne par bhi koi solution nhi nikalte,total collection money ko hold pe dal dete h

  • sumitagrawal729
    Ayush Agrawal (@sumitagrawal729) reported

    Hi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help

  • realshahalam
    Shah Alam (@realshahalam) reported

    @Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.

  • Prashant_S_Gwl
    Prashant Bhadoria (@Prashant_S_Gwl) reported

    @Paytmcare I still cant login paytm showing security alert

  • siarun
    அருண் குமார் (@siarun) reported

    @Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this

  • Jha_AnandA
    Anand (@Jha_AnandA) reported

    @Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar

  • 0x_devesh
    Devesh Jha 🕉️ (@0x_devesh) reported

    @PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue

  • Abhi_2866
    Abhishek Kumar 🇮🇳 (@Abhi_2866) reported

    Hi @Paytm @Paytmcare Please look into this matter on priority I need help on this

  • aslamshaikh12
    Better Kalyan Shilphata (@aslamshaikh12) reported

    @Paytmcare I not received sound box till now money paid already. Not able to connect to customer care nor able to speak with customer care or raise a ticket through app. Very poorest service. 0 rating. Order id: 27210767515 Ordered through merchant app.