Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/28/2026 13:35

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ani404 Anirudh Choudary (@ani404) reported

    Hello @Paytmcare team, I have an issue connecting to my Paytm wallet and account. I've sent a DM to you. Please check and help.

  • Bansari67785553 Bansari Shah (@Bansari67785553) reported

    @Paytmcare As we have Paytm business and we have emailed as well as called on customer support to change our bank account as we are not able to do it through our dashboard

  • pringlesinghh Pringle Singh (@pringlesinghh) reported

    @PaytmMoney @Paytmcare what kind of customer care services you are providing I filed a complaint regarding SIP last month around 7-8th November & today is 6th no resolution provided & tmrw is my next due date but still I am not able to pay the SIP on time bcz there is no option

  • Akshay58232385 Akshay (@Akshay58232385) reported

    @Paytmcare hi , i am try to connect on paytm helpline no but every time it is saying that we will send u a link but i did not get link kindly try to resolve my issue.

  • vishalganti vishal (@vishalganti) reported

    @Paytmcare Guys you replied post the deadline. Also the solution you gave isn't working

  • IamAspathak Aman pathak (@IamAspathak) reported

    @Paytmcare @Paytm @SBICard_Connect I was offered Paytm First membership with a Paytm Sbi Card but after 2 months of activation I got nothing. Help me to get my complementary Paytm First membership. Registered num 9570056558

  • krishn_18 Consumer Voice-India_Chapter (@krishn_18) reported

    Dear @Paytmcare @PaytmMoney I am really surprised to see your pathetic customer support for your investors. My redemption is not working since last 10 days, lodged complaint but I didn't even get a call from you or I don't have any support no. To call ? ID: 7012335788

  • dkagrawal183 DK agrawal (@dkagrawal183) reported

    @Paytmcare Currently, I am in the USA. I am not able to complete the Paytm verification process since I can get SMS but NOT send sms. Vodaphone and Paytm phone support is not able to help. Is there an alternative way to perform the verification - whatsapp, email etc.

  • surendra9093 surendra kumar yadav (@surendra9093) reported

    @Paytm @Paytmcare I am leaving the paytm because your service is very unprofessional, I am a victim of cyber fraud and you treat like nothing happened. Your customers not valuable for you. I don’t get any help form your side till now.

  • Arbaaz1488 Arbaaz Ansari (@Arbaaz1488) reported

    @Paytm service is worst as I have seen now. Trying to open a bank account from past 2 months, did several follow ups on call and mails, completed kyc a long way back still not able to access paytm bank. Pathetic. @Paytmcare

  • ashishc82816233 Ashish Chaurasiya (@ashishc82816233) reported

    I'm 6 years old user of Paytm it's always my trusted UPI mode usually but from last 1 weak I'm facing technical glitches and I don't know why Paytm service become bed day by day... I hope Paytm team take it seriously...@vijayshekhar @Paytmcare @Paytm

  • shedamnperfect lyssa (@shedamnperfect) reported

    @Paytmcare Hi! I had already tried it this way! You have asked me to create a ticket on your app which I already did! Ticket No: 3235613264 I had contacted the nodal officer etc etc via email. They only keep saying they are working on it each time I called them for over 3 weeks!

  • apurvchoudhary_ Apurv Choudhary 🇮🇳 (@apurvchoudhary_) reported

    Hey @Paytmcare I have raised a issue with a payment i made on Myprotein website using Paytm gateway for which money was deducted but order wasn't successful, hence i raised a issue on app but haven't recieved a word afterwards. Just have the ticket no. 3245070428 thats it. Help

  • 1veer2 Veer (@1veer2) reported

    @Paytm how to reach you ...not able to add money in #fastag. Urgent reqquire help

  • RitikRo28653536 Ritik Roshan (@RitikRo28653536) reported

    @imRo45_Shivii @Paytmcare @Paytm Please coll now customer care number 6000868158

  • ZerusAaryamann Aaryamann Sharma (@ZerusAaryamann) reported

    Hey @Paytmcare I have a merchant account as well as a personal account. I'm facing an issue wherein the payments/ transactions which are made on my number also happen to go to my merchant account instead of my personal savings bank account where I want them to go. Any solution?

  • KetanMahaseth3 Ketan Mahaseth (@KetanMahaseth3) reported

    @Paytmcare Please check my problem

  • mathew_shobith Shobith Mathew (@mathew_shobith) reported

    paytm should atleast notify me that if i add mone into my wallet i can not use it unless i do the **** kyc . if i had known i would not have put money there .@Paytm @PaytmMoney @Paytmcare #paytm

  • viralshah094 viral shah (@viralshah094) reported

    @Paytm I want to close my Paytm postpaid account but I am not able to close it. And your support team is of no use they are not helping me for the same. You want me to deactivate the Paytm account, so pls help me in closing Paytm postpaid account

  • jeetkaunte @iamjeet (@jeetkaunte) reported

    There is no response on mails. As on today i don't have to pay anything to Paytm. All dues are cleared. Issue NOC asap pls Hence Request you to kindly resolve this issue assp and issue a NOC @abfinance @Paytm @Paytmcare

  • Prabhat69550321 Prabhat Kumar (@Prabhat69550321) reported

    @Paytm @Paytmcare @Paytm I have payed my electricity bill through your app on 15/11/2022 it is going to be 1 month now and my electricity bill has not been paid when i reached to your support then there is no feedback what should I do .

  • Awaaz_official Awaaz The Ngo : A Voice for Change (@Awaaz_official) reported

    @Paytmcare Unable to activate @Paytm Business Account. Please help me out in this. #Paytm

  • vivek_bora Hunt Me a Deal (@vivek_bora) reported

    Fortunately Amex has zero foreclosure penalty but I have to pay ₹99+GST. Lodge complaint on @paytm support. Didn't get any response.

  • apurvchoudhary_ Apurv Choudhary 🇮🇳 (@apurvchoudhary_) reported

    Hey @Paytmcare I have raised a issue with a payment i made on Myprotein website using Paytm gateway for which money was deducted but order wasn't successful, hence i raised a issue on app but haven't recieved a word afterwards. Just have the ticket no. 3245070428 thats it. Help

  • Sourabh39659870 Sourabh Sharma (@Sourabh39659870) reported

    @NitinKumar32996 This number is switched off 😔 please help @paytmbankcare @Paytmcare

  • KetanMahaseth3 Ketan Mahaseth (@KetanMahaseth3) reported

    @Paytmcare hi my paytm postpaid not working i want to pay any paytm marchent money not pay

  • deepsureja96 deepsureja (@deepsureja96) reported

    Third class service For fastag One day return back journey 3 time toll taxes cut No Response @Paytmcare @Paytmcare

  • shedamnperfect lyssa (@shedamnperfect) reported

    @Paytmcare After waiting for weeks an unrelated answer is what I got as a reply from them! If you guys are sincerely here for the support please assign your best support specialist because apparently others are not even bothered to provide a solution! My money is on hold for over a month

  • jitusingh431 jitendar singh (@jitusingh431) reported

    @Paytmcare I booked bus ticket via your app paytm which was delayed by 4 hours and after concerning with customer support i took new bus and was promised refund however no refund yet

  • SHUBHAM76479089 SHUBHAM RATHI (@SHUBHAM76479089) reported

    @Paytmcare My paytm account is block And i m taken from personal loan from paytm This month emi not debited from accont till date emi date 5th of every month Please help me