Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (44%)
- Mobile App (31%)
- Login (13%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Dārjiling
|
Transactions | 6 days ago |
|
Bengaluru
|
Mobile App | 16 days ago |
|
Ahmedabad
|
Withdrawals | 25 days ago |
|
Alīgarh
|
Transactions | 29 days ago |
|
Qādiān
|
Website | 1 month ago |
|
Kolhāpur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Ketan Gupta (@ketan_gupta66) reported@Paytmcare It's been two days and I still have not received any solution from your end, what kind of service you are providing to your customers??
-
Avik Ghosh (@avikdustu) reported@Paytm it is very difficult to do any transaction with paytm. I paid credit card bill of 10k, which is showing in progress since yesterday morning. No customer care support. Thankfully i tried with 10k, my entire bill was more than 1lakh. Today is due date. No update on it
-
Garvit Goel (@1ad833d5a5bf4b0) reported@Paytmcare @Paytm @vijayshekhar Please help Urgently
-
Sonu (@Sonu70274185) reported@Paytmcare @Paytm @Paytmcare 5 days and the issue still not resolved. Now i am not getting any dm replies or tweet replies. Great response And pathetic service
-
Ranajit Tarafdar (@RanajitTarafdar) reported@Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.
-
Deepesh Srivastav (@D_Star7744) reported₹20,000 stuck in UPI 🚨 Txn on 09 Apr 2026 shows FAILED, but support says SUCCESS. Money neither received nor refunded. UPI Ref: 203601939280 Resolve ASAP or escalating further. @Paytm @TheOfficialSBI @NPCI_NPCI #UPI #RefundMyMoney
-
imniks. (@nnikunj_pandya) reported@Paytmcare Worst service. Agents are not responding on calls to slove the complaint.
-
Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytmcare Still waiting fr ur loan team to solve my problem as it is taking long time
-
KabhiKebabKabhiGym (@6_tuhin_15) reported@Paytm @Paytmcare Why is there not one single person I can talk to when in need? The ph no you've provided on the internet either says busy or not working. My payment which I made last night still hasnt gone through on your end & I am stuck in this orange limbo situation.
-
SANDEEP YADAV (@YADAV__SANDEEP) reported@Paytmcare @Paytmcare guys don't use paytm they stuck money unnecessary however I was in medical issue
-
Amaan Choudhary (@choudhary_1073) reported@Paytmcare Check it first Redeem code is not working showing this Redeem code only use in India. I m already in India so give me my 380rs Redeem code as possible as. Please 🙏
-
parshuram goud (@parshuramgoud21) reported@Paytmcare @paytm Dear paytm still your giving any updates regarding my issue its already 18days completed and am asking daily for resolution via DM there is no response I sent many messages and i provided all details .your playing with my patience
-
PRINCE KUNAL (@princekunal9122) reported@Paytmcare it's more than 2 week but no solution of my problem...my 2300 money deducted from my UPI lite account but no refund till now...and always saying it will be solved soon...how much should I wait...worst service by Paytm...I will never use Paytm 🤬🤬🤬🤬🤬
-
Roni Seakh (@RoniSeakh197) reported@Paytm @Paytmcare I have been requesting to deactivate my Soundbox (ID: 868278080283065) for many days. Customer care is not taking any action and only saying "ticket raised". This is very frustrating. Please deactivate it immediately. @PaytmBusiness
-
Prashant Jain (@jain_saabh) reportedI have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar
-
Tanay Chatterjee (@Tanay4518) reported@Paytm @AmreliaRuhez @GyanTherapy After reaching their customer support, they replied that I'm not eligible for this offer even after I only recharged 1 time in this month and the amount was 899 Rs. At least, don't make any fake offers to attract the customer.
-
Vikash (@vikashmishraaa) reported@PaytmBusiness @Paytm @Paytmcare You mentioned that the issue has been resolved but it is still not fixed My Paytm Business QR is still inactive and payments are failing. I have been following up for the last 9 days and have already raised multiple tickets but there has been no proper solution
-
Z (@MindfulDadVibes) reported@Paytmcare You team is asking me to contact SBI. WHY WOULD I? this issue or bug is induced by your pathetic app and it's your team who should be responsible for contacting sbi and getting the resolution. Why should I suffer? I am switching to another upi app now onwards. One last time I am saying I am not going to contact sbi and you should resolve this
-
Amaan Choudhary (@choudhary_1073) reported@Paytmcare I Redeem it thanks 👍. But Facing problem like error only you can purchase only in India but I m already in Mumbai Maharashtra India . I have raised my complaint on Google Play.
-
Piyush Sharma (@28piyushsharma) reported@Paytm Blatant scam by @Paytm Travel. Booked Pathankot→Katra. No proper boarding details, just a district name. Called operator, said bus cancelled, “refund aa jayega” and cut call. 7+ days now. Paytm hiding behind operator approval while holding my money. ZERO support, only bots/IVR.
-
Sumit Mukharjee (@sumittmukharjee) reportedHI, @Paytmcare , I need urgent help. I’m trying to retrieve fee payment receipts for Shri Ram Institute of Technology (2020-2023), but the app only shows history till 2023. These are official records I need for my graduation/career. Please help me get my historical statements!
-
Ashish Agarwal (@ashshagrwl) reported@Paytmcare @Paytm There you go again... with no responses on customer care issues which you will drag for another month!!! This time I've had it...
-
Sonu (@Sonu70274185) reported@Paytmcare This is the same reply i am getting from days. Tired and fed up of these kind of replies. Can you please actually work on this matter. You people call yourself a tech company and then cannot solve a basic tech issue
-
OTAKU (@OtakuProcess) reportedYeah sure, it still has a defunct UPI Lite account which I made on my last phone and given it wasn’t ported, I wasn’t allowed to open a new one. This has been an issue since 2023. Happy @Paytm or even @ICICIBank iMobile user now.
-
Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytm @paytm need ur help my frnd has taken loan from paytm post paid bearing number 6005030462 but he has not access to this number theobile number is now using another person he wants to repay the loan kindly provide any proper solution as he want to close that account
-
Garima Sehgal (@official_garima) reported@Paytmcare Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself
-
SIAD - SG Institute Of Art & Design (@SgSiad95130) reportedRefund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm
-
c3ty (@drake21pusi) reportedI did transaction on 9th April 12:00am on Paytm the payment failed on paytm but money was deducted from my bank account and has not been reversed yet please help and look into it @KotakCares @Paytmcare
-
Anil Dube (@dubeanil0511198) reported@Paytmcare @Paytm Today I tried to book ticket from IRCTC(JP to MMCT) and paid via PayTM payment gateway. Money deducted from account but its showing timeout on PayTM gateway page. Also on IRCTC failed booking section, its showing status that Payment Initiated. Plz help
-
Sanjay Kumar (@SanjayKuma25373) reportedUTR no.. not showing I want to attach it to some site with UTR number but it is not showing payment 1480/- @Paytm @Paytmcare