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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (67%)
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Login (33%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ramanjaneyareddy K
(@rklr0209) reported
@Paytmcare I have sell my gold but not credited to bank account till now. Order ID 13484585987 yesterday I made the transaction I have medical emergency that's y I sold for loss. But u pending the transaction and no support. Iam going to complaining in consumer forum &filing case
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Ashutosh Kumar
(@AshutoshJi001) reported
@Paytmcare @Paytm @LICIndiaForever done my lic premium yesterday ,my payment is successful but my bill is not paid showing। Please help Order id-13468409127
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𝓐𝓷𝓪𝓷𝓽 𝓟𝓪𝓽𝓱𝓪𝓴
(@kpanant) reported
@PaytmMoneyCare Please add a help option for the Web browser @Paytmcare
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abinash swain
(@newabinash) reported
@Paytm It has been more than a year, I am still waiting for my refund. Query Ref No. 184305666 I have been informed that AirIndia has transferred refund to Paytm, So whats stopping you to transfer it to a customer waiting for a year??
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Swathi
(@swathiblogs) reported
@Paytmcare @Paytm No update or response from the customer service. Please check and confirm. Why is there a gap between what the airlines and Paytm refunds???
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Harendra Singh
(@SinghMrHarendra) reported
@PaytmMoneyCare Why, but the circular allowing any investor to invest any time if there was a folio generated earlier and even if they had already redeem entire amount. Please check other broker or even amc portal. Problem is with app @PaytmMoney @Paytm
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B00PATHI
(@B00Path1) reported
@Paytmcare I don't remember I have an account with Paytm but I am getting a OTP to my mobile number but I am unable to complaint to customer due to my number not registered. I would like to know why I am getting OTP. If my mobile registered, I would like to close it.
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prajwal N
(@prajwal5696) reported
My request to 5 people viewing this, do not use any paytm apps, there is no customer support @Paytmcare @PaytmMoneyCare
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Ashutosh Kumar
(@AshutoshJi001) reported
@Paytmcare @Paytm @LICIndiaForever done my lic premium yesterday ,my payment is successful but my bill is not paid showing। Please help Order id-13468409127 Ref no-06552148
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shrshah64
(@shrshah64) reported
188955949 support id Transferred 3016, failed after 2 days. Paytm said amount received by beni. Beni didn't recieve. Your support asked statement from 28-30.. shared both passbook photo and whatsapp banking screenshot. Now saying share another date.. it's harrasment @Paytmcare
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P G
(@_nodramaplease) reported
@Paytm @Paytmcare I made a payment to @Outlookindia and received a confirmation from their end that the transaction is unsuccessful. My money, 1548 bucks, hasn't come back still. Please help me get a refund.
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Abdul sattar
(@Abdulsattark77) reported
@Paytm @PaytmBank @Paytmcare I want to become Paytm BC agent. I have shop of CSC VLE & Money transfer from different Portal. Before I was complete 90 customer KYC as a subagent without commission Bcz i like to provide paytm facilities to my customers. Plz help me. Mob 7385252095
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abinash swain
(@newabinash) reported
@Paytm @vijayshekhar It has been more than a year, I am still waiting for my refund. Query Ref No. 184305666 I have been informed that AirIndia has transferred refund to Paytm, So whats stopping you to transfer it to a customer waiting for a year??
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Poonam Shah
(@poonamdshah) reported
@Paytm @Paytmcare your 24*7 helpline is pathetic. Your online KYC upgrade on app is super pathetic. No video chat comes as mentioned in app for KYC upgrade. Have raised ticket ( no 189260169) but no response. Not able to use the money in wallet. Kindly help
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Avinash Addanki
(@Avinash_86) reported
@Paytmcare Dear Paytm care, I would like to pay my paytm postpaid bill , but I'm unable to login to paytm as I cannot use my india number and get otp as I'm outside india. Is there a process to login to paytm using email id and can we get an otp on email id? Pls advise
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KM
(@KartikMetre) reported
@Chandan40839942 @Paytmcare For what ? I am a customer please don’t tag me in your problems.
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Nanjiram
(@Nanjiram8) reported
@vineetkaul @Paytm Timeout card problem For mini kyc
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ruchi sharma
(@ruchi_vatsa) reported
@Paytmcare , @BHIM,@GooglePay I request u to star the service of money refund during this pendemic time people are taking advantage in the name of help. They ask for money but do not deliver oxygen cylinder..
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Swathi
(@swathiblogs) reported
@Paytmcare What's the point of mentioning 24x7 help when you don't respond?
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Samy
(@88samysam) reported
@ET_RISE @paytmgold @Paytm At first refund my money thugs Order I'd-1313 568 054 7 Everyone stop using the service who don't get refund yet now.
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palak
(@pallu90) reported
@Paytmcare @Paytm I have available paytm SBI card.I have not received the paytm membership as of now. PLEASE HELP
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vivek kumar gupta
(@vivekku02842289) reported
I sent my money to my mobile number, and Paytm sent it to someone else, whose fault is this, are you fooling the customer.I informed this on the customer service number, I have not received any right answer yet, if I do not get the answer soon, I will go to court. @Paytm
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Anjeet Kunwar
(@anjeetkumar) reported
@PMOIndia @Paytmcare @PaytmCybercell kindly help me in this Covid situation I need to use my Paytm due to my device blocked I’m unable to use if required I can share required docs as we 5 friends LEaving in PG using Paytm through same device that’s why my device blocked helpme🙏🏽
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Rj Buddy
(@RjBuddy2) reported
Plzzz @paytm either change the task of timeout card or giveway bcz it is impossible for maximum users to claim it
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vib.
(@masaalaachai) reported
@PaytmCybercell @Paytm @Paytmcare need to report online transaction fraud on e-commerce website dated March 17, 2021. Contact me immediately.
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shrshah64
(@shrshah64) reported
188955949 support id Transferred 3016, failed after 2 days. Paytm said amount received by beni. Beni didn't recieve. Your support asked statement from 28-30.. shared both passbook photo and whatsapp banking screenshot. Now saying share another date.. it's only harrasment @Paytm
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Akash Kumar Mallick
(@akashkumarmal13) reported
🙏Please Help🙏 A friend of mine just lost her parents in span of a week and she is left with no money..I request you to please make some contribution. Noida, sector 37,Arun vihar- 576 Name- Sonakshi Bhardwaj Paytm, P.pay- 8810578086 @vkfofficial @withFND @Paytmcare
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Saket Gokhale
(@SaketGokhale) reported
This is literally open & blatant theft @Paytmcare. I personally NEVER use your app but she made the mistake of doing so. And you’ve been sitting on her money. You need to fix this urgently @Paytm. DM me NOW
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Ronak Chitalia
(@RonakChitalia3) reported
@vijayshekhar Do you have any integrity? @Paytm has been sitting on my money for 3 months now. Is your company that complacent and ignorant? Process my refund so I can say good riddance to your god awful company. Reference: 187320092. "Refund pending with airline" is not an acceptable reply
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Kanishk Dutt ✋
(@kanishkdutt9) reported
@SaketGokhale @Paytmcare @Paytm As an alternate, you may dispute the charge as awaiting refund within 90 days of trx date. Paytm will be forced to issue the refund.