Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/25/2025 02:40

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Ng2467478 Nikita gautam (@Ng2467478) reported

    @Paytm Paytm is worst.. my paytm account blocked without any reason very bad customer service

  • VishnuPadia Vishnu Padia 🇮🇳 (@VishnuPadia) reported

    @Raveena91014407 @Paytm They are breaking all DGCA rules of refund openly cause they think no one can touch them. One legal notice and they will issue a full refund. Initiate immediate legal action against them with the help of @getmyrefundin so as to get your money back from them

  • sonusamspj Sonu Kumar Pandey (@sonusamspj) reported

    @Paytm Someone did a scam with me, sir. They have charged me for a fraudulent transaction. I already submitted a complaint with @RBI & #Cybercell @PaytmCybercell please that this is a verified account of Paytm. Please help me with the payment. he is doing fraud using paytm

  • Swapnil727501 Swapnil Verma (@Swapnil727501) reported from Lucknow, Uttar Pradesh

    @Paytm my balance has been debit on my account but customer care not responding meaasage and call so please refund my balance

  • MavareSanket Sanket Mavare (@MavareSanket) reported

    @Paytmcare payment pending problem

  • Yogesh888885555 yogesh halkar (@Yogesh888885555) reported

    @moneycontrolcom @vijayshekhar @Paytm I feel Paytm is really useful for every single business.. as it is made such big customer base.

  • Vsljangir Vishal Jangir (@Vsljangir) reported

    @Paytmcare @Paytm @RBI I take a personal loan from paytm (hero Fincorp) EMI Supposed to be deducted automatically on every 5th but My EMI Is Not Deducted Automatically I tried to Pay it manually but nothing is showing with loan Credentials I request you to help me in this

  • RajguruUpadhyay Rajguru Himanshu upadhyay (@RajguruUpadhyay) reported

    Dear @RBI your decision to ban opening of new accounts on @Paytmcare @Paytm was absolutely correct. as this is the worst bank. this bank should be shut down immediately

  • init_esh Nitesh Soni (@init_esh) reported

    @paytmbankcare @Paytmcare @vijayshekhar I am a Paytm bank, Paytm Money customer. My account got blocked on 9 Nov. I raised ticket 3237570457, it is not resolved yet. Paytm is primary bank, I have many EMI also blocked. I have submitted all the documents, no action taken by you.

  • Raveena91014407 Raveena (@Raveena91014407) reported

    Pathetic customer service from paytm !!! When checked with the airline they have already refunded 5,684 to paytm but paytm didn't process that yet. When will you refund @Paytm. Atleast @Cleartrip has far better service when it comes to cancellation and refunds.

  • prasadevr E V R Prasad (@prasadevr) reported

    @Paytmcare I have been a regular user of Paytm postpaid however I have been unable to use since a month unable to reach your chat support on my issue as it is unlisted. Just let me know if I can use Yes or No I can decide to keep or delete the app very simple

  • Sai88856239 Sai (@Sai88856239) reported

    @Paytmcare You guys have failed to resolve my problem that's why approached consumer forum if still failed to resolve my issue will see you guys in court for wasting my 4 months time and causing me this much hassle brace yourself @Paytm @Paytmcare will see you guys soon

  • pranavrajdesh Pranav Deshpande (@pranavrajdesh) reported

    @Paytmcare @Paytm top up business loan approved since 3nov. Customer care on call confirmed transfer not possible because of technical issue from my bank. No specific details provided and call disconnected on his end. Unprofessional behaviour.

  • Chahalanjli Chahalanjli (@Chahalanjli) reported

    @Paytmcare solve my problem Paytm.

  • vivaanshind_e Vivaan shinde (@vivaanshind_e) reported

    @moneycontrolcom @vijayshekhar @Paytm I will have to say that the way Paytm has been working for customers it is really appreciating.

  • adiupadhyay adi 🇮🇳 (@adiupadhyay) reported

    @Paytm trying to cancel my fastag and IT IS IMPOSSIBLE to do so via the website, app or calling in. this is ridiculous. i have sold my car two weeks ago.

  • deepaktomar90 Deepak (@deepaktomar90) reported

    @Paytmcare please solve my issue 😔

  • brat_villa sushant thukral (@brat_villa) reported

    @pranavrajdesh @Paytmcare @Paytm Facing the same issue since 2nd with same reply

  • setiawanbms setiawanbms🌸🧨 (@setiawanbms) reported

    @prasadevr @Paytmcare Talk to @LordHelp007 they helped me when support services wouldn’t help me🥺..

  • Karthik_Gowda13 ಕಾರ್ತಿಕ್ (@Karthik_Gowda13) reported

    I have been notified that i spend over 50k in October month will receive flat 2k guarantee cashback, I have not received yet. But the thing I felt cheap is 'what I raised ticket in help and support not even read and replied with some template after one week'.#postpaid @Paytmcare

  • Naveen46230478 Naveen (@Naveen46230478) reported

    @Paytmcare What is your working customer care number plz send me

  • Ng2467478 Nikita gautam (@Ng2467478) reported

    @Paytm @vijayshekhar My account is blocked without any reason please help me with this..

  • PajnooAbhishek Abhishek Pajnoo (@PajnooAbhishek) reported

    @Paytm @vijayshekhar One of the disgusting and pathetic payment hate way . Charged me late fee even though payment was made on time . And I couldn’t access account till I paid late fee Pathetic and ****** payment gateway .

  • prasadevr E V R Prasad (@prasadevr) reported

    @Paytmcare My issue is resolved with no correct answer

  • tanuj1844 Tanuj Mishra (@tanuj1844) reported

    @Paytmcare @JigishaTiwary @vijayshekhar please check these fraudulent activities happening in your paytm postpaid feature - request your support here please

  • chinnakasim225 chinna kasim (@chinnakasim225) reported

    @Paytm sir my paytm postpaid account activate but not working showing somthing went wrong please solve my problem sir

  • vinitwavare007 Vinit (@vinitwavare007) reported

    FASTag not received but the status is delivered FASTag Order 19583619597 Their is no proper chat or helpline to contact with just bot assistant To solve the problem with @Paytm @Paytmcare

  • RP76289823 RP (@RP76289823) reported

    @Paytm @vijayshekhar No fear of anyone. Just Bullshit Resolution. Created a FD through Paytm.unable to withdraw. My money is struck from last 10-15 days. Same Rebuttals. Fraud Cheat Company. Total patheic. No help from anyone

  • t2a_08 Amit Gupta (@t2a_08) reported

    @RBI @RBIsays @Paytm Paytm postpaid service is a harassment service u delay 1 day they charge Rs. 350 plus on Rs. 1000 lending (forcefully given)then why rbi is not allowing sahukar loan , they also charge the way paytm and other loan app are charging . Sahukar new version Paytm

  • VikrantWadhwan3 Vikrant Wadhwani (@VikrantWadhwan3) reported

    @Paytm i have been writing you many complains on your customer service no respond yet regarding paytm postpaid no respond yet pathentic worst services yet i already closed my postpaid i need noc as i apply for homeloan