Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 1 day ago |
|
Kolkata
|
Login | 3 days ago |
|
Varanasi
|
Login | 5 days ago |
|
Dehra Dūn
|
Login | 5 days ago |
|
Delhi
|
Mobile App | 8 days ago |
|
Kolkata
|
Mobile App | 15 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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bhawna (@bhawna2212) reported@Paytm Is this how you value and treat your customers? Repeated assurances without any actual resolution are extremely disappointing. Please provide a clear timeline and resolve my issue at the earliest.
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Aakash Goyal (@AakashG0yal) reportedMy bus booking was cancelled by the operator a day before travel. I reported the issue on 8 July and was assured a resolution in 3–4 days, but it's now day 5 with no update or refund. @Paytm @Paytmcare @PaytmCheckin Please resolve this at the earliest. Order ID: 27255988499.
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Ataul (@Ataul489) reported@Paytmcare How much time it will take to resolve the issue, Tomorrow is the last day of coupan.@Paytmcare @Paytm is it scam you are doing?
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धैर्य | Dheeraj (@HealthFIPassion) reportedDear @Paytmcare - not sure if you handle PayTmMoney customer queries as well…
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Revathi Rao (@Revarao_B) reported@Paytmcare My flight booking from Pune to Ahmedabad for tomorrow is stuck on "Waiting for confirmation" for over 6 HOURS. Money debited, but Akasa Air confirms NO booking exists under my name. Trapped in a broken automated IVR loop with zero way to speak to a human agent
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bhawna (@bhawna2212) reported@Paytmcare It's been more than 20 days and issue is unresolved...what to do ?? @Paytm
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akshya (@akakshya12) reported@Paytmcare @Paytmcare @Paytm its my last of using paytm low support 0 customer service
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vishnu poddar (@VISON2233) reported@Paytmcare @Paytm cares only for money & frustrating its users, even after so much downfall paytm hasn't learnt it's lesson. You issue cash back code it's showing its already been used though code was never used, screenshot & source of code provided still want more proof of video
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Aadarsh Mittal (@aadarshmittal1) reportedI need help on my soundbox i don't even remember having a soundbox recently when i was trying to order a soundbox its showing rental due and there is 2 profile running on my number please help @Paytmcare
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Sk Sen (@ShivendrSen) reported@Paytmcare How many days paytm take to resolve my problem?
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sivasankar (@sivasankarjc) reported@Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!
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प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported@Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see
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🍂 xajA⁷ (@jkqsev) reported@Paytm fix your app or whatever, it won't let me login since yesterday. I have work to do.
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. (@Shah_45_) reportedGot a voucher from @Paytm of @bigbasket_com but it isn't working Please look into this matter
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Karthik Malyala (@malyalakarthik9) reportedThere is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare
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Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported@PaytmCheckin @Paytm Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates
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Divanshu Rawat (@rawat_divanshu) reportedHi @Paytm , is your cashback offer on @MuscleBlaze website orders a scam? As I paid by watching cashback offer and didn't get any cashback!🥲
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Ankit (@ankitdotme) reported@Paytm @Paytmcare Hey, why can't i purchase Amazon pay gift voucher by a credit card? it was there till last week, now it doesnt show the option Help Please
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ashleysha yesugade (@ashleysha) reported@Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!
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Hafijur Rahman (@Sakinakhatun09) reportedHello Paytm Support, I want to permanently close and delete my Paytm Business merchant account. I no longer wish to use this account. Please deactivate my merchant QR code and complete the permanent closure. Registered Mobile Number: 6001460763 Merchant NameHafijur Rahman @Paytm
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HARIOM MAHOUR (@HARIOMMAAHOR) reported@Paytm a transction of amount 40000/ was recieved at my paytm account wrongly by someone and the same was returned by me at another day after confirmation, but my account is suspended since then and no support is received by me through paytm till date. Kindly unblock and resume.
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BoB D Builder (@karke_dikhaynge) reported@Paytmcare my Paytm money is stuck with you guys since months . Paytm payment bank app is down so I can’t transfer my Paytm money to bank account . Pl help with the same
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The Silent Øne🎭 (@Pranshu_xo) reported@Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam
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Anand (@Jha_AnandA) reported@Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar
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A K Singh (@TclSingh) reported@Paytmcare Still problem persisting
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Govind Deshwal (@govinddeshwal01) reported@Paytmcare Update: The refund has now been received in my account. Thank you for the support and prompt resolution. Issue resolved.
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Morningstar (@makrohet) reported@Paytm @Paytmcare I am trying to set up my Paytm money account, the process is getting stopped half way. I have been trying to reach you through app, but it's unresponsive. I have got the rewards of zero brokerage till sept 30, but not able to open my account.Kindly help
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Himanshu Jena (@_himanshu_jena) reported@PaytmBusiness @paytm if today i didn't received any soundbox from you i will file a complaint against you at Consumer Affairs. Very very poor service. Totaly frustrating
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Satyajeet Sahu (@Satyaje72890300) reported@Paytmcare Dear Ria, Please let me know how much time you will need to verify and settle a refund transaction from your end, and why a customer will wait for so long to get his money refunded. Kindly revert the amount otherwise I will be forced to take some legal action
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Reddy (@iam_Rah12627) reported@Paytmcare I have already dm you the chat with the airline but you guys didn't even reply after checking and didn't bother to solve the issue at the earliest, pathetic support..