Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (50%)
• Transactions (19%)
• Website (19%)
• Login (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

City	Problem Type	Report Time
Agra	Mobile App	9 days ago
Chhindwāra	Mobile App	16 days ago
Jaipur	Mobile App	19 days ago
New Delhi	Mobile App	24 days ago
Yamunānagar	Website	26 days ago
Mumbai	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ebad Nomani (@Ebad_Nomani) reported 10 minutes ago

  Hey @Paytm @PaytmCare, Akasa Air cancelled 1 passenger (Mohd Ebad, Split PNR: WYI4KT) from Booking ID: 26908938598 (PNR: EEFDRE) & refunded it. Paytm Support (Ticket ID: 200011664664) is stuck showing 'Still Working'. Please check and release my refund immediately! @AkasaAir

• 
  Aqib Khalid (@AqibKhalid5) reported 11 minutes ago

  @Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend

• 
  chandrashekar srinivasan (@The_DailyEditor) reported 13 minutes ago

  @Paytm having repeated issues with your upi app saying my bank account is inactive when it is not! Have triple checked with my bank, account is fully active. Why are you blocking payments?

• 
  Saurav Sagar (@mello_drama020) reported 14 minutes ago

  @IndiGo6E @Paytmcare Indigo is asking to contact Paytm for a refund. @Paytmcare please help me to connect with your customer care executive Via Call.

• 
  Sk Ranjiith (@RainaRa49346818) reported 15 minutes ago

  @Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm

• 
  Ajay Kumar (@kasnia_Ajay30) reported 17 minutes ago

  @Paytmcare Is it your service? Worst mistake that for booking a air ticket I used Paytm. For just one GST invoice, how may times I have to raise a help ticket...@PaytmCheckin @vijayshekhar

• 
  Xavier PRabhu (@xavierprabhu) reported 20 minutes ago

  @Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.

• 
  Foger Rederer (@RubberBullet2) reported 21 minutes ago

  @PriyankkaChand @Paytmcare They have no clue about it. Been facing the same issue since May 17th and still can't get in.

• 
  𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reported 24 minutes ago

  Worst Service provider company @Paytm and @JioCare

• 
  Foger Rederer (@RubberBullet2) reported 25 minutes ago

  @Paytmcare Dihvijay, i see your team is giving same rebuttal to everyone. It's a huge inconvenience when the customers rely on Paytm for their everyday usage. When would the issue be resolved??

• 
  Aman Saxena 🇮🇳 (@imAmanSaxena) reported 25 minutes ago

  @Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..

• 
  Hrishikesh Chaavan 🏹 (@h_chaavan) reported 28 minutes ago

  @Paytmcare @vijayshekhar your customer care is third class

• 
  Sk Ranjiith (@RainaRa49346818) reported 29 minutes ago

  @Paytmcare It is almost 8 days blocking my account and there is no customer support and whenever I ask we will update shortly like tell you ...but problem not solved ..now how much time you want to resolve this issue.Already 8 day finished

• 
  PAVANKARTHIK (@pavankarthik_99) reported 30 minutes ago

  @Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money

• 
  Seven Sister (@SevenSisterIND) reported 34 minutes ago

  @Paytmcare People are not responsible for your system That's your problem people book as per your sale price whether it was correct or wrong does not matter. people trust you and book it and you can't cancel a passenger ticket without consent and you didn't refund money so you are FRAUD

• 
  Nilavarasan V (@nilavarasan_v) reported 36 minutes ago

  @Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue

• 
  Sankalp (@Sankalpraj5) reported 37 minutes ago

  Dear @Paytmcare @PaytmBank @Paytm My Paytm Payments Bank account was frozen long ago, and I still have money stuck in my account and FD. I already raised requests but haven’t received a resolution.Since the Paytm Bank app is no longer available, please help me withdraw my funds

• 
  Lavanya A. (@happybychoicee) reported 37 minutes ago

  @Paytm @Paytmcare another hopeless experience Order ID: 27097216424 - tickets have NOT BEEN CONFIRMED. payment has been made AND I HAVE MY TRAVEL PLANNED?? @nuegoindia Urgent support required.

• 
  Zetarium (@farhan_aahmad) reported 43 minutes ago

  @Paytmcare There is not update from 6 days . Of my problem .Tell me simpley can I use paytm again or not . @Paytm @Paytmcare

• 
  Shabbir Akhtar (@ShabbirAkhtar06) reported 44 minutes ago

  @Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.

• 
  RAMAKRISHNA NAMALA (@NRamakrishna00) reported 46 minutes ago

  @Paytm what problem is it going to solve, we can simply send 5000 to their account as pocket money ryt?

• 
  Dharmendra Meena (@Dharmendra_1718) reported 47 minutes ago

  @Paytmcare this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate My problem is solved

• 
  Dharmendra Meena (@Dharmendra_1718) reported 48 minutes ago

  @Paytm this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate this my problem

• 
  pragnyasnigdha (@pragnyasnigdha) reported 49 minutes ago

  @Paytmcare Hy PRAGNYA SNIGDHA PATTANAIK my Paytm app shows me that your account is under review My mobile number is 7873545454 I don't share screenshot because I have only one phone Plz resolve my problem.

• 
  Lavanya A. (@happybychoicee) reported 50 minutes ago

  @Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!

• 
  𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reported 51 minutes ago

  Worst Service provider company @Paytm and @JioCare

• 
  Gaurav singh negi (@NegiGauravk) reported 54 minutes ago

  Even after multiple requests, @Paytm @PaytmBank is not letting me liquidate my Fixed Deposits. Customer care only sends generic automated replies. I have officially filed a complaint with the @RBI Ombudsman. Expecting immediate resolution for my stuck funds. #RBI #paytm

• 
  CJP_2029 (@sunilbxnoi) reported 56 minutes ago

  @PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.

• 
  PAVANKARTHIK (@pavankarthik_99) reported 56 minutes ago

  @Paytm can you send me the Paytm payment bank customer support number please

• 
  ✨ Simran_SidHeart 💙 (@RealSidh1212) reported 58 minutes ago

  @Paytmcare @Paytmcare It's been more than a week now. My Paytm account is still blocked. I tried the login link you sent but it's not working. No proper resolution yet. Please resolve my account issue urgently