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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (66%)
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Mobile App (23%)
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Login (5%)
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Transfer (4%)
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Website (2%)
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Withdrawals (1%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Delhi, Chandigarh, Sūrat, Thiruvananthapuram, Mau, Kolkata, Kanpur, Chennai, Pune, Mumbai, Gurgaon, Ahmedabad, Atrāmpur, Indore and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi |
Transactions | |
| Chandigarh |
Transactions | |
| Sūrat |
Mobile App | |
| Thiruvananthapuram |
Mobile App | |
| Delhi |
Transactions | |
| Mau |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sagar
(@sagargaur) reported
@Paytm Hey.. Not able to verify my KYC.. It is already registered with some other number.. Not getting any response from support team. Please help @Paytmcare
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Rakibul Rahaman
(@thenamelessrp) reported
@Paytm Please don't dont use paytm .. paytm cs not .. help there castomar... My number registered another person kyc.. paytm not delete my .. and not unblocked my account.. paytm not helping me
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Rahul kumar
(@rahulkumarrmk) reported
@Paytmcare @ChoudhuryAvijit @Paytmcare chat service is not working and their calling is not working
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ashy
(@mehtamask) reported
@Paytmcare my ticket is open since two days and no responses from the support yet.
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SATHISH 𝕄𝕁
(@sathishemjay) reported
@EcomExpress_Ofc @Paytm Paytm too does not reply to any of the chats nor ecomexpress has an update,you two are competing with each other to give the worst cust service ever!! Now I get an update telling in 7 more days we will provide u an update if possible!
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SATHISH 𝕄𝕁
(@sathishemjay) reported
@EcomExpress_Ofc @Paytm my AWB number is 2759462132! The best part is Paytm wants people to invest and transact through them widout having a customer support at al!they hv thier own questions and answers posted in the cust service! I don't think any ody can stoop lower than u two
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amit dalwani
(@ADalwani) reported
@Paytmcare @Paytm Do you even literally care about inconvenience cause to your consumer, talking to over call to support executive?
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Shitikantha Mohanty
(@Iamshitikantha) reported
@Paytmcare Sent you the order details please help .
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chandra kishore kumar
(@chandra52169606) reported
@Paytmcare @vijayshekhar Dear sir I am not able to pay my postpaid amount due to my account is block please help for payment and today's is last date of payment
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Munish thakur
(@Munishthakurr) reported
@paytm your guys make the call for 96 rupees. According your terms and conditions customer have not charge any money if the lending amount is less then 100 rupees
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Hrishit Raj Sarda
(@HrishitRajSarda) reported
@Paytm I am trying to complete my KYC but I can’t do it as there no such option of doing it. Please help
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chandra kishore kumar
(@chandra52169606) reported
@chandra52169606 @Paytm @vijayshekhar My paytm not work pls help
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Akash
(@Akash50989226) reported
@paytmbankcare @paytm @Paytmcare Dear sir / madam my Paytm account please help me unblock my Paytm account please I send all KYC document complete full KYC
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Mr. Jaison
(@mrjaison_) reported
from
Bengaluru, State of Karnataka
@Paytmcare So far the update is i have received the same answer what i have been getting at customer care. Someone had made the error time will tell who . I will keep updating if anything new comes up .🥱
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Shiv Patel
(@ShivPatel9967) reported
@Paytm Today i made a payment to hdfc credit card, payment showing success but its not showing to credit card account. amount was 10 thousand . kindly help on priority need any thing from my side plz revert..
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Manpreet Singh
(@msahni81) reported
Hi @Paytm @Paytmcare I made 2 transactions between 2 paytm payment bank accounts. Amounts deducted but did not reach transferee. Please help.
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Munish thakur
(@Munishthakurr) reported
@Paytm I am a regular customer of paytm from last 9 years and make continuous payment with paytm. But the one thing is not acceptable, I was use the paytm postpaid balance which is 146 rupees but due to some reason I had payment of 50 rupees and left 96 rupees.
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VARUN BHATIA
(@VarunBhatia8888) reported
@Paytm paytm bank is not working. WHT happened?
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SATHISH 𝕄𝕁
(@sathishemjay) reported
@EcomExpress_Ofc @Paytm Paytm shipped my order through ecomexpress and the shipment delivery date was 19th Nov,I just get a TXT telling shipment undelivered! From then on till tday there has been no update,the customer care replies we will provide an update when we recieve one
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chandra kishore kumar
(@chandra52169606) reported
@Paytmcare @vijayshekhar Dear sir I am not able to Amy recharge and transaction my account is block please help
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Muhammad Noman محمد نعمان📚✍
(@MohdNoman_AMU) reported
@IndiGo6E @Paytm I was booking flight ticket through Paytm and in salutation, I've selected 'Mr' instead of 'Ms' by mistake in the Name of Passenger 2. Can you please connect with me and help me to correct it?
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piyush chakkarwar
(@PChakkarwar) reported
@paytm bank not working ??
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Ankush veer
(@Ankush3867) reported
@Paytm is not working
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raju kureti
(@raju_kureti) reported
@Paytm @RBI @nch14404 Iam send amount through credit card first success the transaction and few minutes has failed your payment amount credited to your credit card notification came but amount not refunded and customer care also not responded who is the responsible for that
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Mukesh Aggarwal
(@mukvand) reported
@Paytmcare I make payment tho Paytm to irctc. Money is debit from my account but not showing here in irctc. No help from customer care. Dear Customer, Account XX052 has been debited for Rs 408.00 on 08-Dec-21, towards linked paytm-26201409@paytm. UPI Ref. no. 134216341053-ICICI
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Rakibul Rahaman
(@thenamelessrp) reported
@Paytm DONT USE Paytm not helping us .. cs not respond.. and not help me .. my ticket id is 3131234643
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Yadav ajeet
(@Yadavajeet6) reported
It’s been 3 days my issue is not resolved yet @paytmcare it’s not expected.
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Vivek Yuva Gandhi
(@VivekYuvaGandhi) reported
@Paytmcare Just empty words. It's been a week. Still my issue hasn't been addressed.
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Shiv Patel
(@ShivPatel9967) reported
@Paytm when i was trying to connect through customer care number, i was unable to connect it was telling press 9 to speak our customer agent, but automatically it was switched to IVR, services........
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kim tae-V
(@BTSsk777) reported
@Paytmcare Pls improve you customer care helpline... We try hard to talk to agent . Remove the IVR ... It's time consuming