Paytm

Is Paytm down?

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/26/2026 21:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Login (20%)

    Login (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • BMahapatra10 Bedababyas Mahapatra (@BMahapatra10) reported

    Dear @Paytm Before that on my Paytm payment bank 5600 rupess there but i unable to French my account history and balance. My paytm login number- 7330199405

  • AnIntelligentt An (@AnIntelligentt) reported

    @Paytmcare I dont hv any query number bcz when spoke to your customer care agent they say some technical issue so they cant check my details ? I cant add money to my wallet through my credit card this is my concern !!!

  • CAHimankSingla CA Himank Singla (@CAHimankSingla) reported

    @Paytmcare @Paytm Facing issue with PAYTM Fastag due to profile merge issue. Please resolve asap.

  • dhruvs2cents dhruv yadav (@dhruvs2cents) reported

    @Paytm it has been over 3 months and my problem has not been resolved. Your customer service is the worst. I really hope you suffer like you you make your customers suffer. The most firm I've ever had to deal with. Govt departments are better at handling customers than you guys

  • BMahapatra10 Bedababyas Mahapatra (@BMahapatra10) reported from Rājendranagar, Telangana

    Dear @Paytm I'm unable to French my Paytm payment bank and wallet balance. Paytm Login Number -9835751242 When i login in my new phone showing wallet balance zero.

  • ashudhingragcc Rahul Dhingra (@ashudhingragcc) reported

    @paytmbankcare @Paytmcare why your support ignoring me why you not giving any resolutions

  • NischalTripat Nischal TripaT (@NischalTripat) reported

    Hey, @Paytmcare I can’t login to my Paytm account and I can’t find any email or phone number where I can talk to your representatives. Hopefully you’ll respond to this tweet soon. Thanks

  • sarcasmkari Sarcasmkari (@sarcasmkari) reported

    @Paytmcare my account got blocked even my friend's account too because i have transferred money to there account and your customer care is **** and not letting me talk to the agent and they not replying on the msg in paytm customer care and you guys too .lmk how to resolve it

  • ravis153143 Ravi Shinde (@ravis153143) reported

    @paytmcare @PaytmBank again paytm stuck my money i request paytm not to repeat same mistake again and again Below the transaction details Sent Rs. 800.00 to MDFAIZANRAZAMDAB via a Paytm bank partner. Service charge 1%, min Rs. 10. Ref ID: 300710813291.

  • JyotiRa8352 Jyoti Ranjan Swain (@JyotiRa8352) reported from Bhubaneshwar, State of Odisha

    @Paytmcare Postpaid has no customer support number. We can chat with computer Only . It's not helpful to solve the problem. I am now repenting that why i used this Paytm postpaid. Perhaps this would be first and last use of postpaid.

  • _only4aryan 𝙰𝚊𝚛𝚢𝚊𝚗 (@_only4aryan) reported

    Dear @Paytm..! What type of cheap service are you delivering to your customers.? Does it any sense to pay an amount to Paytm QR via Paytm postpaid and the charge will be deducted for that to the beneficiary for settlement. So,why anyone will opt your services,when there

  • Abhay58692080 Abhay (@Abhay58692080) reported

    @paytm has left no way to loot away from people 1) IPO at 2150 and buyback at 810-50 2) service fee on almost all transactions 3) commission from merchant on every transaction 4) soundbox subscription And the list goes on and on @Paytm the real LOOTER OF INDIA #banpaytm

  • yoshreesh Sarvad (@yoshreesh) reported

    Hey, @Paytmcare, seems like its an issue from your end, as you are the only one that confirms that you've debited the amount on your app twice and don't see any receipt in my @Spotify's account page

  • _amanaggarawal Aman (@_amanaggarawal) reported

    @PaytmMoney @PaytmMoneyCare @Paytm Very wrost service of Paytm Money, I raised a ticket 20days ago but there is no solution till now of my query also Customer care not giving a satisfactory answer.

  • vikas_korikkar Vikas Korikkar (@vikas_korikkar) reported

    @Paytmcare Getting help with Fastag on Paytm is next to impossible. Your chat engines are dumb, can't even get an option to get a re issue of Fastag. Call option doesn't have Fastag, Why do u have services that you can't support? Pretty useless App #lame

  • DipeshRathodIN Dipesh Rathod (@DipeshRathodIN) reported

    @Paytmcare @Paytm Does Paytm Payments Link support Equitas bank?

  • AnIntelligentt An (@AnIntelligentt) reported

    @Paytmcare very bad customer support ! Chat doesnt let u connect to agent and on call nobody answers !! For 20 mins ! No wonder your business is drowning

  • ravis153143 Ravi Shinde (@ravis153143) reported

    @Paytmcare again paytm stuck my money i request paytm not to repeat same mistake again and again Below the transaction details Sent Rs. 800.00 to MDFAIZANRAZAMDAB via a Paytm bank partner. Service charge 1%, min Rs. 10. Ref ID: 300710813291. Queries?

  • deepakn21849486 deepak negi (@deepakn21849486) reported

    Hi @Paytmcare still didnt get any response from your support team.

  • ThisIsDvGhosh Digvijay Ghosh (Dv) (@ThisIsDvGhosh) reported

    @Paytmcare upi payment ref no: 300198703974 which got failed on 1 jan and money has been deducted from bank account still I haven’t received the amount back i have contacted bank customer care they said no payment have been refunded back. complaint ticket id : 3257230896

  • Hardikpthk001 Hardik pathak (@Hardikpthk001) reported

    Can i Expect a response from you Paytm for my Issue, Raised Complain, submitted all the documents but nothing, trying to get connect through call, chat, Twitter, Email but not getting any respond from anywhere, Pls Help me @Paytmcare @Paytm @paytmbankcare I am Totally Frustrated

  • Satveer25245320 Satveer Gurjar (@Satveer25245320) reported

    @Paytm please help me

  • sayeemnasir Sayeem Nasir (@sayeemnasir) reported

    How to remove profile picture from @paytm app ? Help

  • Ehtesham090911 EHTESHAMUDDIN (@Ehtesham090911) reported

    Hello Dear/Sir My Paytm Account suddenly Blocked Stuck My Money in Paytm Payment Bank "i am associated with paytm for 7 years and use it, I also did direct massage but it has been more than 48 hours but no reply has come. Kindly Check And Solve My Issue @Paytm @Paytmcare

  • BharatJSoni Bharat Soni (@BharatJSoni) reported

    @Paytmcare Sir your toll free number is ringing Paytm chat does not hv menu for my issues It says "you have exceeded no of attempts contact tomorrow after 12 am" So i cannot travel today? i want to know the balance in my Fastag account link to Paytm if it is less i can pay

  • Pranav77462753 Pranav (@Pranav77462753) reported

    @Paytmcare My ticket I'd for complaint raised in Paytm is 3256871623 on 5th January, 2022 and I will get reply from Paytm for my problem in 4 hours but they didn't respond me. When they are respond me.

  • DogmaJangir Pankaj Jangir (@DogmaJangir) reported

    @Paytmcare Sir, Your team promised to provide service for BBPS API, but after failure of this project, your team still not providing refund of our API wallet balance since March 2022. please have a look

  • CShelke CS (@CShelke) reported

    @Paytmcare @Paytm @PaytmMoney account got freezed without notice few days back, how to add balance to fast tag? Already done KYC/Adhar biometric verification. Urgently need resolution, I need to travel & I will not pay double toll due to your system delays issues

  • Suvendu54808501 Suvendu das (@Suvendu54808501) reported

    @Paytmcare please un block my account...

  • BelgaveShree Shreyas Belgave (@BelgaveShree) reported

    @Paytmcare @Paytm I am not getting proper support. There no customer care contact. In DM same automatic response I am getting. Other platforms pays bill within 1 minute. It's been 2 days and my payment is not done. Today is last day. I have to pay interest from tomorrow