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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 39% Transactions (39%)
  • 33% Mobile App (33%)
  • 11% Website (11%)
  • 11% Login (11%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

CityProblem TypeReport Time
Mumbai Website 10 hours ago
Greater Noida Mobile App 1 day ago
Hyderabad Login 14 days ago
Dārjiling Transactions 21 days ago
Bengaluru Mobile App 1 month ago
Ahmedabad Withdrawals 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AyushSharm47996
    Ayush Sharma (@AyushSharm47996) reported

    @Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake

  • imtherishi
    इतिहास (@imtherishi) reported

    @Paytm @Paytmcare hello there, I have made a Payment through my Paytm but the transfer is made in a wrong mobile number and the recepient is not answering the call, pls help me to refund my amount immediately, I have made the transaction through @ICICIBank , kindly help urgent 🚩

  • vikash_sin41545
    Vikash singh (@vikash_sin41545) reported

    Booking id-26884742222 @Paytmcare Query resolve kb tk ho jayega with clarification?? bakwas services customer care no support

  • pinkysitlhou
    ky.ky.02 (@pinkysitlhou) reported

    Paytm customer care for flights bookings not working! their number isnt either! what kind of customer service is this @Paytm @Paytmcare yall cancelled my flight booking without my consent and found out at the airport! i need FULL compensation. or im dragging yall’s *** to court

  • khan_kha55137
    Shuhail Khan (@khan_kha55137) reported

    @Paytm Request for Deactivation Please deactivate my Paytm Soundbox (Model 4.3) linked with Paytm ID: 868651060117257 and Mobile: 8430979164 (Name: Aamir Qureshi). I have already raised multiple requests, but the issue is still pending. Kindly resolve this at the earliest.

  • DayalNath25
    Dayal Nath (@DayalNath25) reported

    Hi @Paytmcare @Paytm, I have booked flight from pune to delhi from your platform. But it got cancelled from airline side. It’s been 12 days but still didn’t get any refund from your side. I also DM’d you but issue is not resolved yet PNR no. - 9ZIOY5

  • shivamv789
    Shivam Verma (@shivamv789) reported

    @RBI i wanted to dispute some transaction for which i didn’t receive service but @Paytm postpaid is not letting me raise dispute on any transaction this is against @RBI guidelines. Please help here

  • ImranKhan157182
    Imran Khan (@ImranKhan157182) reported

    @gibesandswings @Paytmcare I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661

  • HaroonMagry57
    HH (@HaroonMagry57) reported

    @vijayshekhar Today I realise my @PaytmBank has been banned by RBI . It is due to wrong policies of of bank and @Paytmcare can't gain the customer trust due to miss information

  • BarotKaush54950
    Dark horse (@BarotKaush54950) reported

    Does any one have @Paytmcare customer support number where I can call and talk to live person. ?

  • vikis550
    Viki (@vikis550) reported

    @Paytmcare @Paytm Any progress? My waiting period is over Please solve this issue Asap

  • _ANIKET_HEMADE_
    Aniket Hemade (@_ANIKET_HEMADE_) reported

    @Paytmcare stop fooling around and misusing merchant payments! I have been reaching out to your customer support team and not getting any resolution on my payment on hold since 24th of April 2026, precisely the date your licence was cancelled by RBI.

  • sanket0981
    sanjeeee (@sanket0981) reported

    @Paytm 😡😡😡😡You are Fraud , My soundbox Stops working since last 2 years , i still pay monthly charges on it There is no help from your side

  • planetgauri
    g 𓆜⋆˚࿔ (@planetgauri) reported

    also @Paytm @PhonePe @GooglePay can you block or take some action on them

  • pavan_sourcer
    Pavan (@pavan_sourcer) reported

    @Paytm @PaytmBusiness I am writing to request the permanent deactivation and deletion of my Paytm for Business merchant account with the following details: Merchant ID: UjVJoN02359959797267 Ticket No. 500008156488. Due to dissatisfaction with the product and service people

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently

  • starcrikle
    STARCRIKLE (@starcrikle) reported

    Trying to onboard with Paytm Business but stuck at the very first step. I’m unable to contact support since it says I’m not a registered customer — but that’s exactly why I’m trying to onboard. Tried other companies before, but now need this done urgently. Can @Paytmcare or @PaytmBusiness please assist and help me get started ASAP?

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    @Paytmcare @Paytm Is Paytm app working ?

  • Joel005003
    Joel Joel (@Joel005003) reported

    @Paytmcare This constitutes deficiency in service and unfair trade practice. If the refund is not credited immediately with a confirmed ARN/UTR, I will file formal complaints with RBI Ombudsman and the consumer court without further notice. Treat this as final escalation.

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    @Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.

  • sumit0515
    Sumit (@sumit0515) reported

    @Paytmcare paytm business customer service is the worst customer service i ever faced, last time they scammed me with telling me lie about the monthly rental and deducted money and now again they gave me 1 rupee monthly rental soundbox and then changed it with 40 rupee rental

  • jitendra_j60875
    Jitendra Jpg (@jitendra_j60875) reported

    @Paytmcare @Paytm abhi tk problem solve nhi kre time pe time diye jare h

  • Lavkush_vishwak
    Lavkush Vishwa (@Lavkush_vishwak) reported

    @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

  • Navalneet
    Navneet (@Navalneet) reported

    @Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    @Paytm @vijayshekhar @Paytmcare It’s been 7+ days with zero response on my open ticket. No updates, no resolution. Hoping customer issues get the same priority as stalking customer’s profiles. Please respond.

  • tripathi_sahdeo
    Sahdeo Tripathi (@tripathi_sahdeo) reported

    @Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu

  • racren17
    Rahul (@racren17) reported

    @Paytm @Paytmcare I purchased a jiohotstar gift card and when I tried to redeem it says already redeemed. Too poor and no help is being received. Poor!

  • i_mohit6
    Mohit Choudhary (@i_mohit6) reported

    @Paytmcare Dear Paytm Support Team, I am writing to report a persistent "Access Denied" error on the Paytm app that is preventing me from logging in with any mobile number. The exact error message is: "Apologies for the inconvenience but we are currently unable to process logins

  • Sanjeevkulhari8
    Sanjeev Kulhari (@Sanjeevkulhari8) reported

    @motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.

  • RitikSingh2004
    Ritik Kumar (@RitikSingh2004) reported

    @PaytmBusiness @Paytmcare @PaytmBusiness We are facing an issue with our Paytm for Business account/customer support. Despite multiple attempts, the issue has still not been resolved. Kindly look into this matter urgently and provide proper support. Please contact us as soon