Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (41%)
• Mobile App (29%)
• Login (18%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

City	Problem Type	Report Time
Hyderabad	Login	11 days ago
Dārjiling	Transactions	18 days ago
Bengaluru	Mobile App	28 days ago
Ahmedabad	Withdrawals	1 month ago
Alīgarh	Transactions	1 month ago
Qādiān	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sy (@ShekharYadavB) reported 6 minutes ago

  @Paytmcare hey i am wondering, paytm payment gateway is onboarding new merchant ? I want for mt ecom website

• 
  Shuhail Khan (@khan_kha55137) reported 7 minutes ago

  @Paytm Request for Deactivation Please deactivate my Paytm Soundbox (Model 4.3) linked with Paytm ID: 868651060117257 and Mobile: 8430979164 (Name: Aamir Qureshi). I have already raised multiple requests, but the issue is still pending. Kindly resolve this at the earliest.

• 
  Manish Kumar Mall (@IamManishMall) reported 22 minutes ago

  @Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.

• 
  Sandeep Raina (@sandeepraina112) reported 24 minutes ago

  Paytm must take care of its loyal customers. Please do not block and harass us. Is vijay Shekhar sensitive to the request? @Vss197 @Paytm @Paytmcare

• 
  Dayanand Tokale (@dayatokale12) reported 24 minutes ago

  📍No Services of Paytm Has Been Affected RBI Strike is on Paytm Payments Bank That's a Different Entity Altogether But Seeing Many Disinformation on Social Media Brilliant App But Paytm Has Clear PR Problem @Paytm

• 
  Hunter (@Hunter1123321) reported 27 minutes ago

  @Paytmcare @vijayshekhar Do you think customers have unlimited time? My time is valuable, and this issue has already dragged on for far too long. I expect this to be resolved within the next 24 hours.

• 
  Yash aggarwal (@Yashagg14185775) reported 28 minutes ago

  @Paytmcare Sir my problem is why your team does not reply to the mail.

• 
  Abinash Nag Roy (@AbinashNag28433) reported 29 minutes ago

  @Paytm @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport

• 
  रीड की हड्डी किसान (@mia_peachx0003) reported 30 minutes ago

  @RSRTC_OFFICIAL Still waiting for response. Issue unresolved. Kindly take this seriously and provide update/refund ASAP. @Paytm @RSRTC_OFFICIAL

• 
  Adarsh (@heyadarsha) reported 30 minutes ago

  @Paytmcare Ticket ID 200011268198 closed without proper resolution. Kindly help ASAP. @vijayshekhar being a great admirer & a long term user, it hurts seeing the emotional connect and customer support falling out. I hope it rises up.

• 
  Vineela Sushmitha (@itsme_vineela) reported 32 minutes ago

  All communications are documented. Hoping for a customer-first resolution without further changes in terms @AirIndiaX @Paytm (silent player)

• 
  Ayush Sharma (@AyushSharm47996) reported 34 minutes ago

  @Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake

• 
  iamsatindra (@imsatindra) reported 35 minutes ago

  @Paytmcare I understand policies, but policies should also allow exceptions in genuine medical emergencies. I have already shared all supporting documents regarding my mother’s condition. Completely denying any help in such a situation is really disappointing. At least a partial refund,

• 
  Sahil Chahar (@Airwarriorsahil) reported 36 minutes ago

  @Paytmcare No one is checking nothing Ticket was raised there was no solution provided Called 100 times never got connected with any customer representative Ai support is just useless @paytmcare

• 
  Adya Prasad Yadav (@santuy377814) reported 37 minutes ago

  @Paytmcare Please share payment link my mobile number stolen so I am not able to login that account

• 
  Abhinav Mishra (@Mr_abhi9) reported 38 minutes ago

  @Paytm @Paytmcare @PaytmBusiness What’s worse is when you try to discontinue a service, they keep pushing and forcing you to continue instead of respecting your request. This is not the kind of customer experience users deserve.

• 
  Navneet (@Navalneet) reported 39 minutes ago

  @Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds

• 
  Vineela Sushmitha (@itsme_vineela) reported 43 minutes ago

  • No response on X • Refund discrepancy still unresolved with @Paytm This is not a fair customer experience. Escalating to National Consumer Helpline, Ministry of Civil Aviation, Directorate General of Civil Aviation. @AirIndiaX @Paytmcare please resolve. #26aprile

• 
  MKR (@Mkrmayank1) reported 47 minutes ago

  @Paytmcare I have been facing the same glitch for the past 4 days.

• 
  عبداللہ (@QuietTweep) reported 50 minutes ago

  @Paytmcare @Bprathamm Booking ID 26949445691 booked on 27 Apr at 10:27 AM is still showing as pending, and my flight is within a few hours. There’s no way to reach your support team. This is extremely frustrating. Please resolve this urgently!

• 
  Zeeshan (@alishaan_14) reported 50 minutes ago

  @Paytmcare Flight PNR RYPNRF cancelled by airline. Paytm App and Support Email not working. Order shows 'Journey Completed'. Need Manual Refund Initiation immediately. Already tweeted a lot. No reply

• 
  Pawan Pareek (@paree93270) reported 53 minutes ago

  @Paytmcare Hi, Due to continuous harassment calls, I was unable to attend your call. Please call again or resolve my issue here.

• 
  Ramkishor Kolariya (@RamKolariya) reported 55 minutes ago

  @Paytmcare Ticket number 500008007944, paytm executive asking for happy code without solving the problem, irresponsible behaviour from pathetic paytm people

• 
  Adv. Tanmay Dumbre (@dumbre_tanmay) reported 57 minutes ago

  Dear @Paytmcare I'm following up regarding the Error of device environment is not good since Jan-Feb 2026 but still I'm not able to access my paytm account and lately haven't even received any updates from your team kindly look into the matter earnestly

• 
  रीड की हड्डी किसान (@mia_peachx0003) reported 57 minutes ago

  Worst experience with RSRTC & Paytm! Sirsa→Sri Ganganagar (21 Apr, 10:58 AM). No bus info, no support. Bus late, conductor refused ticket, then “adjusted”. Unacceptable! Take action & refund. @Paytm @RSRTC_OFFICIAL

• 
  Herononymous (@herononymous2) reported 58 minutes ago

  I'm not able to get my refund through your customer care!!!! Such a pathetic service?!!? @Paytm @Paytmcare

• 
  ramu (@r623) reported 60 minutes ago

  @Paytm I am unable to connect customer care can you please help me in contacting

• 
  Lalit Sharma (@LalitSh76342433) reported 1 hour ago

  Hello Paytm I am not able to access my Paytm wallet balance. It has been 2 months but you didn't transfer the balance to the bank account. @Paytm @Paytmcare @PaytmMoneyCare

• 
  SAI SUKESH (@Urstrulysukesh) reported 1 hour ago

  Hi @Paytmcare, I lost access to my registered mobile number and can’t log into my account. My account is KYC verified. Need help to recover access. Please assist. @Paytm @Paytmcare

• 
  Sanjeev Kulhari (@Sanjeevkulhari8) reported 1 hour ago

  @motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.