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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Dārjiling Transactions 4 days ago
Bengaluru Mobile App 13 days ago
Ahmedabad Withdrawals 22 days ago
Alīgarh Transactions 26 days ago
Qādiān Website 29 days ago
Kolhāpur Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • choudhary_1073
    Amaan Choudhary (@choudhary_1073) reported

    @Paytmcare Still there is no Response till know waiting for 10 Hours. I want my money back it's Clear resolve the issue you made.

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytmcare Still waiting fr ur loan team to solve my problem as it is taking long time

  • vikashmishraaa
    Vikash (@vikashmishraaa) reported

    This delay is affecting my business. Kindly resolve this urgently or escalate the issue. @Paytm @PaytmBusiness @Paytmcare

  • princekunal9122
    PRINCE KUNAL (@princekunal9122) reported

    @Paytmcare it's more than 2 week but no solution of my problem...my 2300 money deducted from my UPI lite account but no refund till now...and always saying it will be solved soon...how much should I wait...worst service by Paytm...I will never use Paytm 🤬🤬🤬🤬🤬

  • MonazirRock
    M R (@MonazirRock) reported

    @Paytmcare Dear Anam Can you update Where is the refund amount the airline has already refunded to the Agency account. Why are you guys not refunded yet. This is a really pathetic customer service from Paytm @DGCAIndia @RamMNK Paytm is refunding the amount of customers after flight cancel

  • 28piyushsharma
    Piyush Sharma (@28piyushsharma) reported

    @Paytm Blatant scam by @Paytm Travel. Booked Pathankot→Katra. No proper boarding details, just a district name. Called operator, said bus cancelled, “refund aa jayega” and cut call. 7+ days now. Paytm hiding behind operator approval while holding my money. ZERO support, only bots/IVR.

  • choudhary_1073
    Amaan Choudhary (@choudhary_1073) reported

    @Paytmcare Check it first Redeem code is not working showing this Redeem code only use in India. I m already in India so give me my 380rs Redeem code as possible as. Please 🙏

  • pinak_gala
    Pinak Gala (@pinak_gala) reported

    @Paytmcare I request please resolve my problem it's 5 days now

  • Mr_Ranjeet98
    sarif_BaLak❣️ (@Mr_Ranjeet98) reported

    @Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet

  • agrawalashish19
    ASHISH AGRAWAL (@agrawalashish19) reported

    @Paytmcare Isn't it mandatory to raise ticket for any complaint made by customer

  • Williamsingh_
    William (@Williamsingh_) reported

    Does anyone have ever succeeded in getting connected to Paytm customer support? It keeps throwing Paytm assistant which is one of the dumbest assistant. Please help if someone has it. Need it urgently. @Paytmcare @Paytm

  • BikashDas26321
    Bikash Das (@BikashDas26321) reported

    @Paytmcare I haven't found any solution to my problem yet

  • Pra_veentiwari
    Praveen Tiwari (@Pra_veentiwari) reported

    @Paytmcare How much patience and understanding should I show more? DO you understand your customer? You are basterds and clowns and lying day and night. Go to hell with your fukin service @Paytm @Paytmcare

  • 9kunal8
    Kunal (@9kunal8) reported

    There is no support available from paytm on actual issues. All they have is drop down menu where queries are not listed, IVR keeps repeating stupid queries, no email or contact to raise issues. Don’t know how will they resolve issue despite their claim of 24x7 support. @Paytm

  • ipsum1055
    Lorem Ipsum (@ipsum1055) reported

    @Paytm @MoCA_GoI please help as Paytm is not replying on this. International roundtrip flights are cancelled by operator but Paytm is not responding. I had booked tickets through @Paytm . I have the cancellation confirmation from the airline operator as well. Already sent to paytm

  • MOHAMMADAA34821
    MOHAMMAD AARIF (@MOHAMMADAA34821) reported

    @Paytmcare First you said refund processed, now saying “working on it”. Stop misleading customers. Refund still pending. No UTR provided. Consumer complaint already filed.

  • YADAV__SANDEEP
    SANDEEP YADAV (@YADAV__SANDEEP) reported

    @Paytmcare @Paytmcare guys don't use paytm they stuck money unnecessary however I was in medical issue

  • Sumit_Roy_24
    Sumit Roy (@Sumit_Roy_24) reported

    I have been charged for paytm sound box since last feb thought I haven’t received the sound box also I havent ordered it. After speaking with the support team they are saying my money will not be refunded @Paytm @vijayshekhar #scam

  • nnikunj_pandya
    imniks. (@nnikunj_pandya) reported

    @Paytm @Paytmcare Worst service. False promises. No body is bothered to attend the complaint.

  • Tanay4518
    Tanay Chatterjee (@Tanay4518) reported

    Such a cheap tactic by @Paytm. I was making a recharge via MyJio app and they directly applied the Paytm voucher which was showing guaranteed cashback up to Rs 300. After making the payment, I only ended up getting a scratch card of 1 Gold Coin. WTF!! @AmreliaRuhez @GyanTherapy

  • FryMachli
    ek machli dedo pls (@FryMachli) reported

    @Paytmcare @PaytmBank please help.

  • honestliar12
    Sameer Singh (@honestliar12) reported

    @Paytmcare, @vijayshekhar : 5 days and still struggling to speak to customer care...have send 5 msgs since yesterday to connect, mentioned the timeline as well...yet no one seems to be bothered...undoubtedly Mr. Vijay is running a troop of idiots...hopelessness personified!

  • ShankarPil85486
    nifty (@ShankarPil85486) reported

    @Paytmcare Poor service

  • hussey_08
    hasmukh mehta (@hussey_08) reported

    @Paytmcare It takes you 4 months to reply to the post ????? Great service from your team. Now you and @careinsuranceIN decide whose mistake is it? I want my compensation

  • ShreeramG
    Shreeram Ghatwai (@ShreeramG) reported

    @Paytm @Paytmcare Thank you @Paytmcare for resolution, my refund is credited. Only suggestion I would like to give that you must have a dedicated customer care number for these issues... Once again thank you

  • RanjanPodder
    Ranjan Poddar (@RanjanPodder) reported

    @Paytmcare Hello @Support, I’ve been very active with regular posts and engagement for the last 2 months, but my account still feels restricted/invisible. Can you please check if there is an issue with my handle? I’d appreciate an update. #XSupport

  • ChiragShah53325
    Chirag Shah (@ChiragShah53325) reported

    @Paytmcare @paytm my emi is not deducted on date although there is sufficient balance in my account and your company charging extra money due to technical error by your end...pls do the needful ASAP

  • AmitTiwariOm
    Amit Tiwari (@AmitTiwariOm) reported

    @Paytm @vijayshekhar what if @Paytm could generate ₹7,740 Cr. working capital from 60% of India’s fuel pumps with Zero Interest? I have a 'Premium Partner' strategy ready for 10% user growth. Can I DM the details? 🚀 #Paytm #BusinessStrategy

  • bahugunaankita1
    ankita bahuguna (@bahugunaankita1) reported

    @Paytmcare Help me out then...the transaction was a successful one.. My paytm history shows it...still my electricity bill remained unpaid...I felt so stressed and now you are delaying my refund too.... kindly do the needful asap...as it has taken a long time

  • NeetendraChoud2
    Neetendra Choudhary (@NeetendraChoud2) reported

    @Paytmcare Disappointed with the delay in resolving my issue, @PaytmCare. It’s been 3 days and I’m still waiting for a clear timeline. How much longer will this take? Please look into this urgently. @Paytm"