Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Transactions (25%)
- Login (14%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.
| City | Problem Type | Report Time |
|---|---|---|
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Withdrawals | 6 days ago |
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Transactions | 10 days ago |
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Mobile App | 16 days ago |
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Withdrawals | 26 days ago |
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Transactions | 1 month ago |
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Transactions | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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dume.ai (@Dumeai_) reported@Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561
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furqan ahmad (@FurqanFahmad) reported@Paytmcare dear do you care about your customer how many I had complain you about not working of paytm but you didn't respond. @FinMinIndia @FinancialTimes
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Saddam Khan (@SaddamK62419851) reported@vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.
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Malhar Jivrajani (@SimplyMalhar) reported@Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!
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Vikas Sharma (@Vikass_BJP) reported@Paytmcare Any update or still working on it
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SB_MUZI (@SB_MUZI) reported@PaytmBusiness PaytmCare I have already shared the details via DM hours ago as requested, but there has been no reply or resolution. My merchant settlements are blocked. Please check the DM and resolve the bank update issue urgently
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xivviiiv (@KusumBatra) reported@Paytm Its' been a week. My issue has not been resolved. Only automated replies.
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xivviiiv (@KusumBatra) reported@Paytmcare @Paytm : no live agent to resolve issue?
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Aquarius Cricket Astrology 🏏 (@AJ_Predicts) reportedI am frustrated with you customer support i requested 5 times to your customer service to fully deactivate my Paytm Business Sound Box But after registering my request nothing happens no calls from your engineer and my ticket closes without deactivation. @Paytmcare
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ঔৣ✞ 𝗣𝗥𝗔𝗧𝗘𝗘𝗞 𝗗𝗨𝗧𝗧𝗔 ✞ঔৣ (@Prateek_Dutta_) reported@Paytmcare Aap logo ki commitment ki koi ehmiyad hoti hai ya nhi? Its been more then 15-20 days still facing issue no resolution. I think need to deactivate your paytm. Useless
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StriKeR (@MassStrikeR) reported@Paytmcare Ticket has been raised with Valorant support there is no response even after 1 day has passed. Now what should user do ? User's money is on edge not Paytm or Valorant.
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Harsh Dedhia (@harshd2112) reportedI took a payment on paytm machine through QR code but it showed processing and after sometime it failed. I don't have contact number of customer. plz help @Paytmcare
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Vikas Singh (@vikaskumar1713) reported@Paytmcare How's that my problem. You took my money on their behalf, you earn commission or whatever. You are responsible. They might never reply then? It's already two weeks. Just give back my money and deal with them how you see fit. If more of my time is wasted, I'd require compensation.
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Pradumn Gupta (@itsprads) reported@Paytmcare I visited but they are not giving proper response. I am requesting you please help me to get my refund it is already more than a month I didn't get solution
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bobby banerjee - the naughty messiah (@messiah_naughty) reported@Paytm you guys are a bunch of spammers. I keep getting emails from you though I never signed up for anything. And you don’t have a link to unsubscribe. Stop this **** immediately.
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GANESH TIMES (@GaneshkanthS) reportedI keep asking clear questions, but you have no valid answers! Why is confidential customer data not safe with Paytm? Answer the public! @Paytm @Paytmcare @PaytmBusiness
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Indian Boy (@msPatriot6) reported@Paytmcare 24 hours not sufficient to check a simple use case i.e., to give cashback or not? The coupon shouldn't have been applied successfully in the first place it the cashback terms are not applicable. This is not customer's headache to wait for your resolution #paytm #scam #fraud
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sandip pooniya (@pooniya188) reported@Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm
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Viral Makwana (@Im_Vmakwana) reported@Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.
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Farvez Ali (@FarvezAli30140) reportedPlease close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm
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Satish Kumar (@SatishK11468) reported@Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm
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Vaibhav Garg (@vaibhavthegarg) reported@Paytm @Paytmcare pathetic customer service. My money is deducted & your Paytm page nt openg IRCTC page so that I can Book my ticket. No response till yet. Also no option for customer service. Only automated reply @vijayshekhar pls stop cheating ppl everytime. Improve service
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Plain MBBS 🩺 (@Streptococci98) reported@Paytmcare @NasirRaine79744 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare
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Abhishek Verma (@FastLanerCF) reported@Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do
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Vikash Kr. Singh (@aditya_vikash) reportedI think I'll have to ban Paytm now. It's too much you guys don't have solutions to some problems .Our company has stooped so low that we cant even find a customer service number and there's no call option either it's as if we're criminals and being investigated. @Paytm @Paytmcare
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Parampreet Singh (@paramprreet) reported@Paytm @Paytmcare could you please give an update to your app to allow override having anydesk app or any other app at risk of owner to install and run. Your recent update is not letting me access your app unless I delete some other app. Pls let it bypass with warning.
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StriKeR (@MassStrikeR) reportedHi @Paytm Yesterday purchased Valorant Points voucher but the code is incorrect or unable to redeem. Could you please kindly process the refund? The money stuck and unable to contact to customer care as only your chatbot replies. #paytmservice #paytmvalorantpoints
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Amit Chandra (@amitchandra74) reportedI have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI
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ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported@Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.
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Vikas Sharma (@Vikass_BJP) reportedBloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm