Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 3 days ago |
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Website | 5 days ago |
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Website | 11 days ago |
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Mobile App | 12 days ago |
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Login | 25 days ago |
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Transactions | 1 month ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Pradeep Bari (@PradeepBari5) reported@Paytm @Paytmcare, I recharged a ₹29 data pack on my number but the pack has not been activated yet. Amount was deducted successfully Rs.29.00 debited from A/C XXXXXX5473 and credited to paybil3066@ptybl. Ref: 205805684113 Please check and resolve this issue ASAP #PaytmSupport
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ankit (@ankitagrawal750) reported@ConsumerHelp_ no update from @Paytmcare please help
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Ashwinkumar Pandey (@Gabbar1702) reported@Paytmcare Any update on this issue?
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Tanuja Setty (@SettyTanuja) reported@Paytmcare @Paytm I'm tired of trying to reach a real human being. Unable to close my FastTag since few weeks as paytm intends to return deposit to my wallet but it's throwing an error when I try to 'Activate Wallet'
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Sachin Rathore (@sachinrathorex) reported@nuegoindia @Paytm @MORTHIndia Save your “sorry”. I didn’t book a ticket for apologies. You created the problem, closed it without communication, overlooked passenger harassment, and denied refund.
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Vishal Chavaria (@vishalchavaria7) reported@Paytmcare Yes I am ready for its but try to resolve my problem ASAP
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CaptainNadine196 (@anshtrused) reported@Paytm Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service
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Piyush Ranjan (@oopspiyush) reported@Paytmcare i had my account in paytm payments savings Bank and some money was there now when I want to withdraw I'm unable to . I'm unable to login even in payment savings app. Please help
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Hemant Kumar 🇮🇳 (@HemuBhartiye) reported@canarabank Your base branch is not helping me. Finally I will file a case against you and @Paytm then the court will decide and you will chargeback. Worst services. You think the customer is fool
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Ramakrishna (@Krishram190795) reported@Paytmcare Hey, I have done kyc using the same pan and adhar in my other account, why it is a issue for this account? What is the mismatch you are referring to?
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Akash Trivedi (@Akashtrivedi90) reported@Paytmcare Hi Paytm, issue sirf mera nahi hai, bahut users ko same problem face ho rahi hai. “Free Shipping All India” dikhane ke baad checkout me extra shipping charges add karna misleading lag raha hai. Please is issue ko publicly clarify karein aur jaldi resolve karein. Thanks.
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Nickien Godinho (@nickiengodinho) reportedHorrible experience with @Paytm @Paytmcare. They did an unauthorised cancellation on my flight. There is no way to talk to a customer care executive.
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare hi, its been long time now but still thete is no update on my issue. Please reply and kindly do the needful at the earliest. @Paytmcare
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Nipul modi (@Nipul21modi) reported@Paytm @Paytmcare Kindly look into this matter and resolve. I am not able to see my investment made via Paytm App --- i.e. Platform of mutual fund Paytm Service Private Limited ---
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PIYUSH RAWAT (@PIYUSHRAWA73030) reported@Paytm i was trying to deactivate my soundbox from last 3 months paytm you have a worst support team ever and specially your AI bot on call 🍰 @RBI please help me to deactivate my soundbox they are charging me every single month for no use and I want a strict action
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Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat@Paytmcare Since last 4-5 days facing such issue which have no head and tail, @vijayshekhar
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sanchit (@SanchitRah20804) reportedBooked a bus on from hisar to ludhiana. At 5 AM the driver said the bus isnt coming. Sent 40-50 messages to support, got a reply after a MONTH saying “sorry” but no refund.Why will i not receive a refund even after proofs. Never using ur service again Terrible service @Paytmcare
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Raghvendra Bajpai (@Raghvendra12789) reported@Paytmcare @SBICard_Connect I have made an incorrect payment of ₹3000/- at 10:30 PM to a UPI Id which I had scanned in past. Please help me on this. I don't have contact number of the recipient, but I have UPI ID, not sharing, respecting his privacy. Plz help please
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Ankit Singh (@AnkitSi82291903) reported@PaytmCare @vijayshekhar My business settlement of ₹25,000 is being held (Ticket ID: 500008445093) without any proper support. I’ve submitted the documents but no response yet. This is affecting my work. Please UNHOLD my money immediately! #Paytm #PaytmCare #BusinessSupport
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Pranshu Cial (@PranshuCial) reported@Paytm @Paytmcare ₹336 payment was successfully deducted via UPI, but no order was placed and no refund received yet. Meesho support keeps delaying with 24–48 hrs excuse and now even that timeline is over. Kindly help and initiate refund/chargebackASAP UPI Ref No: 205630856924
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Umesh Dubey (@UmeshDub18) reported@Paytm @Paytmcare @HeroFinCorpLtd This issue is still unresolved despite repeated follow-ups. EMI is wrongly shown and deducted as ₹3,421, which does not match the discussed loan repayment ₹15,269/month for ₹3,00,000 over 24 months. Ticket ID 200011338216 is open since 16 Apr
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shashi kiran (@KiranShash35666) reported@Paytmcare Extremely disappointed with lack of response regarding my refund. Qatar Airways confirmed ticket is open, but since it was booked via you, responsibility lies with your team to coordinate the approval. This has been pending for far too long—plz help & see message
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Shri G (@Shri_3245) reported@Paytm ka customer suprt literally worst experience hai Helpline number pe call karo to baar baar app par redirect kar dete hainaur app me bhi timely response nahi milta. Agar basic customer support handle nahi kar sakte to aisi companies ko customers ka trust deserve hi nahi hai
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Rick Grimes (@RickRick1580144) reported@the_cycledad @Paytmcare What’s the issue here ?? it’s his shop, he can do whatever the f he wants to. If that’s a problem you can go to another shop. Tagging paytm as if there is a massive fraud going on..
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Chiraayu patell 019 (@patelchirayu5) reported@Paytmcare Hi @Paytmcare , My father is outside of india and got his new mobile as his old mobile is not working . He want to start his paytm account but couldn’t ablt to login as OTP is not coming
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Pradeep Bari (@PradeepBari5) reported@Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport
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Silly cat (@MrJamesCat) reported@Paytmcare @jagograhakjago @consumerforum_ please help me
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Yogesh Joshi (@YogeshJ28695156) reported@Paytm what's your support team is doing? It's been more than 20 days and nothing has been done on my issue. I have sent message to your dm and that's useless.
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NoBotsForSupport (@NoBotForSupport) reported@Paytm @PaytmBank @Paytmcare Please check this with urgency. This is how you loose customers. And stop using useless bots for support service. #NoBotsForSupport
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binyoo (@JamshedJakaria) reported@Paytmcare @Paytm facing serious financial difficulties due to my Paytm Postpaid amount becoming too high beyond my budget. I have tried many times to connect with an expert through the app but the AI assistant is not connecting me to any representative. Please help me .