Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/20/2026 11:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Rahulag21189538 Rahul agrawal (@Rahulag21189538) reported

    @Paytmcare @Paytm @PaytmMoney please help me I want to close my Paytm postpaid account on urgent I can't continue my Paytm postpaid account

  • account_paytm Paytm Payment Bank (@account_paytm) reported

    @sriram071265 @Paytmcare Paytm care related inquiry call now ☎//9382000368// customer service 24/7 available any problem solved

  • Rahulag21189538 Rahul agrawal (@Rahulag21189538) reported

    Please help I want to close my Paytm postpaid on urgent I can't continue my Paytm postpaid account @Paytm @Paytmcare @Paytmcare

  • account_paytm Paytm Payment Bank (@account_paytm) reported

    @v_nibade @Paytm Paytm related inquiry call now ☎//9382000368// customer service 24/7 available any problem solved

  • RavalRavibhai Raval Ravibhai (@RavalRavibhai) reported

    @Paytmcare My money loss. Very bad customer care services. Customer executive can't understand my concern. My issue not solve.

  • himanshumsw Himanshu Khandelwal (@himanshumsw) reported

    @Paytmcare @Paytm You just can't block someone out of their account without having any contact with them beforehand. This is frustrating. A day before I load the wallet with a good amount of money and the next day you block me and now there is ZERO response. @FinMinIndia

  • SakthibalanVT BalaVT (@SakthibalanVT) reported

    @Paytmcare @PaytmMoney and your ecom express partner delivering Paytm gold are fake and cheaters. @Paytmcare chatbot is one of the worst customer support channel. Really no human support for an escalated issue ?!

  • kiran_nadella Kiran Surya Nadella (@kiran_nadella) reported

    @Paytmcare @RBI Most of the times the rent payment is delayed by paytm and always they say some or the other reason despite payment been debited from card. They never bother to understand customer problem and seriously some issue with Paytm which need to be addressed by rbi

  • Narayandas07 Narayan (@Narayandas07) reported

    @paytmbankcare @Paytmcare @PaytmBank sir i sent 638 rupee into different bank account. Kindly help me please 🙏🙏🙏

  • iamreddy_aerva Vineeth Reddy Aerva (@iamreddy_aerva) reported

    @Paytm @PaytmMall @Paytmcare The following is the Order ID : 19167564408 The customer care contact is the worst of all the apps. Raised the concern in paytm app customer care but it is auto reply machine. The customer care number for paytm mall doesnt even work properly. Hope i will receive an update.

  • Rahulag21189538 Rahul agrawal (@Rahulag21189538) reported

    @Paytm @Paytmcare @PaytmMoney please help I want to close my Paytm postpaid account on urgent I can't continue my Paytm postpaid account

  • Preetika_Tandon Preetika Tandon (@Preetika_Tandon) reported

    @Paytm Please resolve your previous issues before starting new services!!! People have been waiting for their gold for more than a month and paytm has no answer to that. Here they are launching new services. @vijayshekhar Do you have an answer?

  • hardy_vaghela Hardik Vaghela (@hardy_vaghela) reported

    @Paytmcare @Paytm disappointed with customer care service. For a very simple problem i.e i can not order my QR code sticker, you PPL are not answering me in your so called 24*7 customer care service chat from last 2 days. Pathetic

  • i_bipinkumar Bipin Kumar (@i_bipinkumar) reported

    I dialled Paytm customer service but computerized voice gives only irrelevant option, there is no any option to talk with customer care executive. Extremely bad experience with Paytm.👎👎👎 @Paytm @vijayshekhar

  • account_paytm Paytm Payment Bank (@account_paytm) reported

    @John_Mathew_ @Paytm Paytm related inquiry call now ☎//9382000368// customer service 24/7 available any problem solved

  • RavalRavibhai Raval Ravibhai (@RavalRavibhai) reported

    @Paytmcare Very bad customer care services. Customer executive can't understand my concern my issue not solve. My money loss

  • safilislam SKI (@safilislam) reported

    Earlier we could use Paytm in different phone. But after the update we could not do so. @Paytm please help me

  • pradeep_dby Pradeep Dubey (@pradeep_dby) reported

    @Paytmcare worst customer care, want to close fasteg account but unable to do, no help from customercare&24x7help in App, no email service either. My registered number is not working currently, how to close a/c. Any other way? who will be responsible for my loss if any?

  • NaraDharmendra Nara Dharmendra Reddy (@NaraDharmendra) reported

    @PaytmMoney @Paytmcare #paytmshare I invested in 7 MFs on 26th Sept 8 AM but till today all 7 transactions show pending NAV allocation. Opened multiple tickets but no solution till date. This is surely issue from your end as not even 1 MF transaction is successful and no response

  • RavalRavibhai Raval Ravibhai (@RavalRavibhai) reported

    @Paytmcare My money loss. Very bad customer care services customer executive can't understand my concern. My issue not solve

  • LoknathLoknat17 Loknath Loknath (@LoknathLoknat17) reported

    @Paytm I want to close my paytm postpaid immediately ...please help me ...

  • account_paytm Paytm Payment Bank (@account_paytm) reported

    @MaHIMEENASONG1 @Paytm Paytm related inquiry call now ☎//9382000368// customer service 24/7 available any problem solved

  • Subhamsingh100 S.s. Chauhan (@Subhamsingh100) reported

    @Paytmcare hi paytm, 2 year se paytm postpaid use nhi kar pa rha hu and 24×7 se koi help nhi mil pa rhi hai. Please activate my postpaid account. Dhanyawad.

  • Rahulag21189538 Rahul agrawal (@Rahulag21189538) reported

    @Paytm @Paytmcare @PaytmBank please help I want to close my Paytm postpaid account on urgent I can't continue to my Paytm postpaid account

  • 5minuteearning 5 minute Earning 🇮🇳 (@5minuteearning) reported

    @Paytmcare @Paytm @RBI my ac blocked 🚫 2 years completed. still not open yet what a bad service from paytm. my fund got stuck what i do ??

  • himanshumsw Himanshu Khandelwal (@himanshumsw) reported

    @Paytmcare @Paytm @FinMinIndia There has been absolute zero support from your end. I need a callback and resolution ASAP. Your app support is a menu-driven bot which asks for a minimum of two days to do anything. Why should I be locked out of my own money for two days?

  • IsmailMurukkeri முஹம்மது இஸ்மாயில் (@IsmailMurukkeri) reported

    @Paytmcare I want to change my Paytm postpaid payment preference and there is no settings in Paytm postpaid page... Kindly help me

  • Rko1282 technical Rohit (@Rko1282) reported

    @Paytmcare hi paytm my account is blocked why my account block tell me

  • Rahulag21189538 Rahul agrawal (@Rahulag21189538) reported

    please help , I want to close my Paytm postpaid account on urgent I can't continue this account @Paytm @Paytmcare @PaytmBank

  • mitesh24137577 mitesh (@mitesh24137577) reported

    @Paytm @Paytmcare @vijayshekhar You have given 15days timeframe for refumd, Today is 21st day, You guys dont know counting? Thats why your app is froud and waste of time. No customer care number, No response, Twitter handle is useless.