Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/27/2025 20:15

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (36%)

    Mobile App (36%)

  3. Website (5%)

    Website (5%)

  4. Login (5%)

    Login (5%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Lucknow, Bengaluru, Delhi, Bihār Sharīf, Mumbai, Shimla, Kolkata, Hyderabad and Muzaffarnagar.

Loading map, please wait...
City Problem Type Report Time
IndiaLucknow Transactions
IndiaBengaluru Website
IndiaDelhi Transactions
IndiaBihār Sharīf Transactions
IndiaBengaluru Mobile App
IndiaMumbai Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • GAUTAMKESHAV116 GAUTAM KESHAV (@GAUTAMKESHAV116) reported

    @Paytm A month ago a request to update the number through Paytm application was raised through me. That ticket was closed without resolving my issue. While all the documents asked by Paytm were submitted by me. Previous complain no. 3254496986 . Recent no.3259068143

  • vissshal_12 vishal acharya (@vissshal_12) reported

    I have paytm postpaid limit still not able to use it anywhere please help @Paytm @Paytmcare

  • NatwarlalMe Mr. Natwarlal (@NatwarlalMe) reported

    .@Paytmcare recharged an incorrect number, reversal is possible, tried sharing details in DM. Please help

  • Rajeshm92177276 Rajesh (@Rajeshm92177276) reported

    @Paytmcare @Paytm @vijayshekhar asking for help in help and support no reply from 1week. Why paytm ignoring customer. Very bad service.

  • PaytmCarehelpl help line care (@PaytmCarehelpl) reported

    @Yash66576033 @Paytm PAYTM CUSTOMER SUPPORT 24/7 HELPLINE SERVICE CENTER SERVICE CENTER TALL-FREE NUMBER.0120-4456-456 ALTERNATIVE- NUMBER-09777406920. PLEASE CONTACT US

  • naveenk21112084 naveen khurana (@naveenk21112084) reported

    @Paytm You guys wasted my 1 month n doing nothing so now closed my a/c n transfer the balance amount in my a/c at earliest. Now I understand why your company falls from top to bottom ..You are recruiting effortless managers who have done nothing for your customers support...Great

  • Gurpree94323666 Gurpreet singh Khara (@Gurpree94323666) reported

    @Paytmcare @Paytm you guys are taking 1080 rs charges to transfer fees for my kid but not processing payments on time why we suffer for 48 hours when we are paying your platform fees pathetic services and pathetic customer care services

  • PaytmBa45425265 Paytm Bank (@PaytmBa45425265) reported

    @soni5270 @PaytmCa00761403 @Paytm Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 7410199885 thanks

  • HimanshuKambo15 Singh (@HimanshuKambo15) reported

    @Paytmcare @Paytmcare @Paytm i have been complaining from last 8-9 days but your team is not at all resolving my issue... If my issue is not resolved within 72 hours... I will file case against you in consumer court.

  • shubhamkumar311 shubham kumar (@shubhamkumar311) reported

    @Paytmcare dear paytm my postpaid payment overdue is not clear you told me Saturday but Saturday bhi chala gya koi response nhi aya h sab se bekar services paytm ke h coustomer care support hai he nhi koi #froad

  • ChaiTapri Vinay Singh (@ChaiTapri) reported

    @Paytm @Paytmcare 8881301478 a fraudster trying to ask money via fake messages. Please block that account and accounts associated via same devices/ip addresses. I’m willing to speak to your compliance officer. Kindly DM Need URGENT HELP 🚨 PLEASE

  • paekut Prateek Gupta (@paekut) reported

    A little first name correction of 1 letter on @Paytm app needs innumerable support tickets and calls. Asking for Gazette notification as if I got my real name changed, rejecting KYC repeatedly from 6 months. So much for support automation and robotic executives @vijayshekhar

  • Sudeshn21272577 Sudeshna (@Sudeshn21272577) reported

    Worst services ever, from 2 days I continuously trying to get resolution I tweets texted messages calls etc but from paytm no response, they just avoiding my issue I facing so badly worst service giving by paytm @Paytm @PaytmBank @vijayshekhar

  • Gaurav_Kr Gaurav Kumar (@Gaurav_Kr) reported

    @Paytmcare No waiver done yet. Pls help

  • pawar_nischay Nischay Pawar (@pawar_nischay) reported

    @Paytm i had bought fastag of yours Till week there was no problem. But today they told that the number registered with fastag is different it is showing different State passing. Your customer care number not working. @NHAI_Official

  • KumarDigamber3 Kumar Digamber (@KumarDigamber3) reported

    @Paytmcare @Aprup0003 Mera paytm payment bank block ho gaya he please unblock my account

  • ShekhInjeel Shekh Injeel Mansoori (@ShekhInjeel) reported

    @Paytm @Paytmcare @PaytmBank Paytm services frivolous and his worker are liar(fraud) :-yogesh 9993501914 .working location jabalpur, home town chindwada

  • 123GOmanish बागी बलिया (@123GOmanish) reported

    @Paytmcare Can someone call me so that i make him/her understand issue

  • Dipanka24004698 Dipankar (@Dipanka24004698) reported

    @Paytmcare Ok .. Please resolve the issue

  • SushamaDevi7 Sushama Devi (@SushamaDevi7) reported

    @Paytmcare Hi, Please resolve my Ticket no.- 3259993852 regarding Cashback issue at the earliest. Did not receive Cashback of Rs. 100 despite being eligible for the Offer.

  • KumarDigamber3 Kumar Digamber (@KumarDigamber3) reported

    @Paytmcare @Theparttimethi2 Sir mera paytm payments bank block ho gaya hr please unblock my account

  • manojNOC Manoj K (@manojNOC) reported

    @Paytmcare @Paytm Again Again sending the same utr What a pathetic customer support from paytm

  • NagarajMoger55 Nagaraj Moger (@NagarajMoger55) reported

    @paytm have worst customer support. If you provide all your documents for closing of saving bank account still they were asking again and again. @Paytmcare

  • MohanLa28567025 Mohan Lal Gahlawat (@MohanLa28567025) reported

    @Paytm where is my fastag after 18 days later I still waiting for it and status delivered worst service by @PaytmMall I also checked with my neighborhood and family. No OTP no calls from ur delivery man to me.

  • himanshukhuda10 himanshu khudania (@himanshukhuda10) reported

    @Paytmcare worst experience with the customer support # you are really harassing me #falsecomitments

  • saurav_vartak Saurav Vartak (@saurav_vartak) reported

    @paytm kindly help me as your application is not working properly and giving me an unexpected error.

  • manojNOC Manoj K (@manojNOC) reported

    @Paytmcare @Paytm What a pathetic customer service in shared the transaction id of one of the pending payment but customer support send me another id and told me that they can't find payment details Wow just wo🥱

  • Rajeshm92177276 Rajesh (@Rajeshm92177276) reported

    @Paytmcare @Paytm @vijayshekhar when you are not replying in help and support section. Then what is its benefit.

  • pankaj_capt Capt Pankaj Sharma (@pankaj_capt) reported

    The best thing @Paytm does if you have issue is they close the ticket without solving the problem. AND AND you can't take screenshot due security issues. The BEST ONE CAN DO... AVOID @Paytm @Paytmcare

  • Sanjeevkmandal sanjeev mandal (@Sanjeevkmandal) reported

    Dear @Paytm your customer care says they can only give me KYC help over then phone and don't have services for technical help for app? Is this even a customer care?