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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 62% Mobile App (62%)
  • 23% Website (23%)
  • 8% Login (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, and Jaipur.

CityProblem TypeReport Time
Delhi Mobile App 5 hours ago
Kolkata Mobile App 7 days ago
New Delhi Mobile App 16 days ago
Haridwar Transfer 1 month ago
Bhubaneshwar Website 1 month ago
Agra Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Ravneet02377119
    Ravneit singh (@Ravneet02377119) reported

    @paytm your payment link is broken

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..

  • hello_ajayrawat
    Ajay (@hello_ajayrawat) reported

    @Paytm @Paytmcare I am unable to see my food wallet balance in the app. Please help.

  • sivasankarjc
    sivasankar (@sivasankarjc) reported

    @Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!

  • ishuraj
    IX (@ishuraj) reported

    @Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well

  • vishalromeo1994
    vishal kumar singh (@vishalromeo1994) reported

    @Paytmcare You are not replying I have message you why pay service too slow should I stop using paytm or what there are alternative you are going to loose your important customer i think

  • Shiva92350
    Shiva Krishna (@Shiva92350) reported

    My funds have been unjustly put on hold by @PaytmBusiness without any explanation. I’ve raised multiple requests, but customer support is completely ignoring me. This is unacceptable and impacting my finances. Please resolve this and release my money immediately @Paytm

  • Yogendr_Shukla
    Yogendra Shukla (@Yogendr_Shukla) reported

    Why should customers bear financial losses caused by @Paytmcare failure to provide timely support? I expect Paytm to take full responsibility for any additional fees incurred due to this delay.

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @Nitin87665767 @Paytmcare Dear Consumer, we've escalated your issue to the relevant team and shall get back to you with an update.

  • iamshagun_gupta
    Shagun Gupta (@iamshagun_gupta) reported

    @Paytmcare 7 day passed no resolution, totally useless app and customer support.

  • rajato_sahu
    Rajat Sahu (@rajato_sahu) reported

    I have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @PaytmBusiness @Paytmcare Post DM, i have not received any response, could you please check this issue on priority?

  • siarun
    அருண் குமார் (@siarun) reported

    @Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytm Paytm’s customer support is worst its been 3 days i have raised a ticket regarding travel booking and nobody is reaching out and their chatbot always be like i am here and if you explain everything it always says it is out of my scope anything else i can help Seriously MFs ???

  • SatishPathakCSC
    Khoj Khabari (@SatishPathakCSC) reported

    @PaytmBusiness @Paytmcare i have ordered paytm sound box but due to unprofessional behaviour of delivery partner they marked delivered take otp and now denying to deliver at my location.Please help about it

  • raj_abhish17096
    Abhi (@raj_abhish17096) reported

    @Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me

  • rutujdhodapkar
    Rutuj 🍁 (@rutujdhodapkar) reported

    @Paytmcare is also one of the worst things currently in the world. You ****** asked me to send queries in dm, And now it's been 1 day, no replies. W8 i will come to your device to replay me and make paytm work proper mother ******. Worst ever service @Paytm

  • DEADBGMII
    Dr. Shishank Dev (@DEADBGMII) reported

    @Paytmcare @Paytmcare Stop misleading! Your app support already agreed to process the FULL ₹232.46 refund. When @LeafyBus cancelled the trip, how can you steal my money? This gross negligence forced me to rush for an alternate bus to reach my Hospital Interview. Escalating this fraud

  • govinddeshwal01
    Govind Deshwal (@govinddeshwal01) reported

    @Paytmcare Update: The refund has now been received in my account. Thank you for the support and prompt resolution. Issue resolved.

  • dannymayurr
    Danny Mayur (@dannymayurr) reported

    It's been more than 2 days since I raised this issue, but I still haven't received any callback or resolution.I've been trying to open my Paytm Business account for the last 5–6 days and have raised multiple support tickets but no response. @PaytmBusiness @Paytmcare

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @vijayshekhar @Paytm @PaytmBusiness Till time more then 10 days already passed this isyour rediclus service

  • a_myth__
    Amit (@a_myth__) reported

    @Paytmcare @PaytmTravelCare As the screenshots show, your support confirmed only 1 ticket was cancelled and the other 3 remained confirmed until the day of travel. Your app updated their status only after I raised a query, and only then did you refund those 3 tickets separately.

  • satwik16357
    Wrangler#@69 (@satwik16357) reported

    @Paytmcare you are the WORST. No ******* proper response, pieces of ****, *******, *************, ********, madarchod, rand app, chut ka app, gandu bhosdiwala

  • Shashwat9099
    Shashwat Shukla (@Shashwat9099) reported

    Hey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!

  • Abhinav829944
    Abhinav Singh (@Abhinav829944) reported

    @Paytmcare What bullshit your AI is, useless, 3rd Class. My ticket are not confirmed, chart is prepared. Still I am not seeing any refund or Alternative Travel Plan 3x refund. What is this scam?? Help me, It’s urgent. It’s about travel.

  • Yadayvijay1
    YadavVijay (@Yadayvijay1) reported

    @Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26

  • sanjeev2548
    संजीव कुमार /Sanjeev kumar 🇮🇳 (@sanjeev2548) reported

    Hi @Paytm why I am not able to see my daily SIP @Paytmcare ,what a. Shame you are playing wit the customer money @vijayshekhar

  • Sanchit1620
    Sanchit gupta (@Sanchit1620) reported

    @TRAI @Paytm is using 1600 10 3645 mobile number to initiate promotional call or reminder call for his service like car and health insurance. While as per my understanding 1600 number is only for banking services. Please look into this.

  • ChoudharyShivom
    Shivom Choudhary (@ChoudharyShivom) reported

    @Paytmcare sabse bekr service without any thing they are sending sound box and automatic taking charge from my bank please look it into this mattar.

  • Prajapati1842
    Bharat Prajapati (@Prajapati1842) reported

    Hi @Paytmcare, Our customers accidentally sent ₹1,656 to the wrong UPI (lk926279@ybl) through Paytm. Transaction Ref No: 309952673067 (07 Jul, 08:18 PM). This was a genuine mistake. We have already raised a complaint in the app. Kindly help us recover the amount. @Paytm