Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (53%)
- Website (20%)
- Transactions (13%)
- Login (7%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, Yamunānagar, Mumbai, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 2 days ago |
|
Haridwar
|
Transfer | 21 days ago |
|
Bhubaneshwar
|
Website | 21 days ago |
|
Agra
|
Mobile App | 1 month ago |
|
Chhindwāra
|
Mobile App | 1 month ago |
|
Jaipur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Garvit Goyal (@garvitgoyal31) reported@Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389
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Astitva Singh Bais (@_astitvasingh_) reportedDear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.
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Khoj Khabari (@SatishPathakCSC) reported@Paytmcare @PaytmMoney I need a customer care call for my issue about SIP. I have tried all option but could not be possible to connect please help about my SIP its a big amount
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Harshit Raj (@itsharshitraj) reported@Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service
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Ajay kumar (@REWADIKHEDIYA) reported@Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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Aftab Khan (@Aftabkhan_23) reportedThe @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Vedant Garg (@GargVedant) reported. @Paytmcare My flight was cancelled and a support ticket has already been raised. However, there has been no follow-up or update from your team so far. Requesting you to kindly look into this ticket (allow me to DM) at the earliest and take immediate action. Thank you.
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Virendra Singh (@virurathore024) reported@Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.
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Paytm Care (@Paytmcare) reported@sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.
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Bhavesh chandel (Advocate) (@iamB_Chandel) reportedand there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.
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MULK RAJ ANAND (@VoteMulkraj) reportedThis is a clear case of service downgrade and misrepresentation. Customers paid for AC Sleeper comfort but received a completely different service without prior notice. Requesting immediate intervention, investigation, and appropriate refund/compensation. @Paytm @vijayshekhar
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Vinay Prakash (@vinayp2000) reported@IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare
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itsmesandy ☀️ (@sansin83) reported@Paytmcare kindly initiate the refund od the fraud done by paytm travel, y r u not responding n so slow @Paytmcare
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Sourav Biswas (@00007Biswas) reported@Paytm Can't remove my bank account. App says "Disable UPI Lite first" even though it's already disabled. Support tickets are being closed without any resolution. Fix this issue. @paytm
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Ash (@ashuxoxo) reportedHey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm
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JD (@ZiledarVerma) reported@Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.
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SATS (@MamataP1275) reported@PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update
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I,m SANTOSH (@ImSANTO39590187) reported@Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.
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Ajay kumar (@REWADIKHEDIYA) reported@Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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Yogesh Ranjan (@yogeshranjan54) reported@Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid
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Ashish Dwivedi (@AshishD69007140) reported@Paytm I can my help me paytm se reliving letter chahiye mil nhi pa raha customer care number & email not accept default number paytm please help me ashish Kumar employee code. 10125109 mo. 6392084254
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sreekanth (@Sreekanth546) reported@Paytm @Paytmcare I have a loan with Paytm (Aditya Birla) and already paid the settlement amount. Now I am being harassed with repeated demands and visits to my native home claiming settlement is broken. Please check and resolve this issue urgently.
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ashishkashyap (@ashishkashyap) reported@Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.
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Ajay kumar (@REWADIKHEDIYA) reported@Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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STRAY CAT (@imkiwifruit) reportedWhat kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.
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Devansh Sharma (@champdevansh) reported@theLisanAlGhaib @Paytm Nah they said they will look into the issue and try to solve asap. Did you raise any ticket or get any call from them?
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it's me Amit (@_oyeamit) reportedHi @Paytm from past 1 week I am unable to use Paytm why. It's showing your device is incorrect please resolve my issue as soon as possible I'm a very loyal user of Paytm for the last 9-10 years but why is this happening. It's warning sign coming @Paytmcare @Paytm #paytm
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anish anjana 🧙♂️,🧙♂️ Anomage (@anishanjan89435) reportedDear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytmcare