Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/04/2026 23:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SaikumarB3339 Saikumar Bandila (@SaikumarB3339) reported

    @Paytmcare I applied for a personal loan amount of 40000 for the tenure of 12 months but at the last process of loan .not it shows 6 months Now I need to change the tenure months from 6 to 12 months do needful and i raised a complaint at 24*7 customer at paytm but no response

  • Abhishe35472628 Abhishek Sharma (@Abhishe35472628) reported

    @Paytmcare @Paytm @HeroFinCorpLtd Team please help me with my pre-closing of loan . which i have took for Paytm and the a NBFC is hero Fincrop i have submitted the DD the hero Fincrop collection account and even mail the details of DD.

  • FazzFeroz FAZZ FEROZ (@FazzFeroz) reported

    @Paytm i have called your customer care more than 5 times and after waiting of 5-10 mints you guys hungup the calls and you slogan is #paytmkaro...but you need work on your services this is first time i am calling in your customer kre and i have to say #servicethikkro

  • souravphy Sourav Mondal (@souravphy) reported

    @Paytmcare I can't open & see my bank account details, debit card details. Automatically going to the page... On successful verification, account upgrade will take place between 12:00 -5:00 am on next day of the request submission. I submitted the request 5 days ago. Fix it.

  • rabari_srawan Srawan Rabari (@rabari_srawan) reported

    @Paytmcare Sir my Paytm bank me DBT link deactive karne ka he My Paytm bank se please help me

  • dhiru00277 Dheeraj (@dhiru00277) reported

    @RBI @Paytm i have taken a loan on sep'22 and still i am trying to enable tha auto debit EMI facilities. i did not expect this kind of service from your end as there is no contact number of your customer service.

  • satyapr92413546 satyaprakash (@satyapr92413546) reported

    @Paytm @airtel.its not fair wat you treat your old customer, yesterday I was recharge a wrong mobile number same time i request to change my number to both paytm and Airtel customer care .i want my money back kindly return.Wrongly rechh-7898353899 Paytm no-8349663873

  • RY_Scientist Rohit Yadav (@RY_Scientist) reported

    @Paytmcare Why am I not able to see option to #pay by #paytm #postpaid for any of my purchases? Is there issue on the app/ do I have to update it?

  • ArunKum51557892 Arun Kumar (@ArunKum51557892) reported

    @Paytm Customer service 7439109789

  • dhiru00277 Dheeraj (@dhiru00277) reported

    @Paytm i have taken a loan on Sep'22. But i am not able to enable the Auto EMI function, i have been trying continuously. please help here to set the Auto EMI function. Paytm - 9717763277 Account number - 433301503405 IFSC - ICIC0003374 Name - Dheeraj kumawat Bank Name-ICICI bank

  • ganesh_nalegave Ganesh Nalegave (@ganesh_nalegave) reported

    @Paytm I done Rs.106.90 payment from Paytm wallet on 3 Oct & again on 4 Oct payment from UPI of Rs.106.90. Status showing Success transaction, but receiver website showing "Request cannot be processed". now even after 17 working day money not refunded. @Paytm not solving my issue

  • BohraVanita Vanita Preetam Bohra (@BohraVanita) reported

    @Paytmcare What other details you want you can call me n ask !! I’ve given each n every detail to customer care executives 3-4 times but none of you are getting back the solution!!you can call me and ask the details again

  • rajmohanr91 Rajmohan R (@rajmohanr91) reported

    @Paytmcare I really had great exceptions from paytm . Now i feel this is let down . My issue is not resolved regarding postpaid . Can someone look into this !! I have reached my saturation point. @vijayshekhar

  • rajababu2801 BS (@rajababu2801) reported

    @Paytmcare @makman005 Can you please look into my issue of changing flight date. I'm trying to reach your travel team @PaytmTravelCare via call, DM but no response so far. urgent

  • ArunKum51557892 Arun Kumar (@ArunKum51557892) reported

    @Paytm Customer service 7439109789

  • Aastha30786826 Aastha (@Aastha30786826) reported

    @Paytm kindly initiate refund for such services and wrong ratings @nitin_gadkari @narendramodi request help

  • Hitesh62206253 Hitesh (@Hitesh62206253) reported

    @Paytmcare need help

  • VikramKumarGuha Vikram Kumar Guha (@VikramKumarGuha) reported

    @Paytmcare i cannot open my full passbook or access the Paytm bank section after entering my passcode as it continuously says that my application for upgradation to current account is under review. My Paytm number is 9748336254

  • dgupta5875 deepak gupta (@dgupta5875) reported

    @MyntraSupport @Paytm I did not receive cashback for a payment made on Myntra using Paytm wallet. Didn't get any email support Id. Could you please act on it asap and credit the cashback?

  • Rakesh577137002 Rakesh (@Rakesh577137002) reported

    @Paytmcare why are you ignoring,check dm and solve my issue.If you don't have fund to give cashback,why do you show offers.#fraud #cheating

  • pvr59ksl Ramachandran P.V (@pvr59ksl) reported

    @Paytmcare I have been messaging you since 21st September 2022. Till now the issue has not been resolved.

  • ArunKum51557892 Arun Kumar (@ArunKum51557892) reported

    @Paytm Customer service 7439109789

  • ArunKum51557892 Arun Kumar (@ArunKum51557892) reported

    @Paytm @thetanmay Customer service 7439109789

  • Priya72675158 Priya (@Priya72675158) reported

    Even after paying according to the @Paytmcare issue didn't get resolved @AdityaBirlaGrp @ABPaymentsBank

  • VishalR94541722 Vishal Raghuvanshi (@VishalR94541722) reported

    @Paytmcare I am Paytm Service Agent my weekly incentive not received please help

  • Rakesh577137002 Rakesh (@Rakesh577137002) reported

    @Paytmcare i don't have patience to dm again you check my previous mail or dm and solve accordingly my issue.

  • roysaurav03 🇮🇳Saurav (Dexter) (@roysaurav03) reported

    Complaint several times for issue still issue is not resolved pathetic services by paytm @Paytm @Paytmcare

  • Leelachand91 lkc.captain@outlook.com (@Leelachand91) reported

    @Paytmcare Wat ever d things ur agents r dng with me i want to deal d issue infrnt of public n nbfc and banking regulator, also the govt atleast wil understand d problem of people with this kind of behaviour, proper banks won't cal d person cntct numbers,only loan apps dng tis kind of thing

  • imswatib10 Swati Bhatnagar (@imswatib10) reported

    @Paytmcare No reply on dm such a pathetic service.😡

  • samarrajput827 samar rajput (@samarrajput827) reported

    Help me for unblock my account I'm already submitted all your requirement documents but you didn't any response or reply @Paytmcare @paytmbankcare @Paytm