Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Website (22%)
- Transactions (17%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 1 day ago |
|
Bhubaneshwar
|
Website | 1 day ago |
|
Agra
|
Mobile App | 14 days ago |
|
Chhindwāra
|
Mobile App | 20 days ago |
|
Jaipur
|
Mobile App | 23 days ago |
|
New Delhi
|
Mobile App | 29 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mustafa Ali (@Mustafa_ali_000) reported@Paytmcare Paytm’s “Bus Booking Assurance” feels like a scam when a customer is abandoned after payment. Paid extra expecting reliability but no meaningful support instead. Stop selling “assurance” if you can’t honor it. Worst travel booking experience I’ve had. @Paytm
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Abhishek Kumar Singh (@abh1kr) reported@Paytm @Paytmcare why I'm not able to pay credit card bill? Neither via UPI or Debit Card nor Netbanking. Error- We regret to inform you that currently your transaction is not supported owing to the internal criteria.
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve
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Yogesh Yadav (@yadavyogesh89) reportedThis is a complete failure of service! @PaytmCare replaced my device after so much harassment, and the new Soundbox died within 3 days. Who will compensate for my business loss, @vijayshekhar? Stop giving automated replies and resolve this now! Ticket ID: 500009091758 @Paytm
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Aqib Khalid (@AqibKhalid5) reported@Paytmcare It's frustrating me now Your support is so bad I can't explain I'm waiting for 16 days now.
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PAVANKARTHIK (@pavankarthik_99) reported@Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money
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Dharmendra Meena (@Dharmendra_1718) reported@Paytmcare this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate My problem is solved
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Amit Gupta (@akgupta9555) reportedHello, @Paytm @Paytmcare Could you please provide faster resolution on Ticket no. 200011770019 regarding refund issue of flight cancellations. Airlines already released payment from their side.
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app
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ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported@Paytm food wallet money is not working, so how to get the remaining balance.
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Muhammad shadab (@Muhamma42285812) reported@Paytm @Paytm I am trying to connect with customer to cancel my bus booking from past few hr unable to get any update please call me fast I want my full refund Order Id 27119339465
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Ritik Trar (@ritik_trar) reported@Paytmcare @abcapital Need help. My friend had taken an ABFL loan through Paytm. The last EMI was not auto-debited from his bank account, and now he wants to make the payment manually. However, the mobile number registered with the loan account has been closed, (1/2)
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Dr. Harsh Bhatt (@harshrbhatt9) reported@Paytmcare worst customer support. No one is replying to mail or anything. Cant get my refund of my flight booking. For more than 18 days. Cant connect to customer care number also.
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Ebad Nomani (@Ebad_Nomani) reportedHey @Paytm @PaytmCare, Akasa Air cancelled 1 passenger (Mohd Ebad, Split PNR: WYI4KT) from Booking ID: 26908938598 (PNR: EEFDRE) & refunded it. Paytm Support (Ticket ID: 200011664664) is stuck showing 'Still Working'. Please check and release my refund immediately! @AkasaAir
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ＬＥＯ 🍥 (@i_lexo) reported@Paytm @Paytmcare Ticket ID: 200011831764 order 27114185477 this voucher not working on my business account i buy direct from amazon so please refund also unblock from @Paytmcare
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Nitesh tiwari (@sanatan1011) reportedDear @Paytmcare I am unable to access my Paytm account since last week due to “Access Denied” issue. My wallet balance is also stuck, and despite multiple emails, I haven’t received any response yet. Please resolve this issue urgently. This is causing serious inconvenience.
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Midhun Kumar (@Spider_Midhun) reportedI have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm
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Nilavarasan V (@nilavarasan_v) reportedHi @Paytmcare @PaytmTravelCare @Paytm, Please give me a resolution it has been more than 3 days after raising the issue in X and more than 8 days from raising a complaint over email. If I don't receive the resolution I will lodge a complaint in the National Consumer Forum.
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UNCLE DADDY (@MemerYaaravar) reportedWhy you replied @Paytmcare @Paytm when you don't wanted to solve the problem. Its 4 day after your tweet and you are not responding the message from last 72 hrs.
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Rakshith . V (@rakshith_2004) reported@Paytmcare @Pavankalya56718 Hello team I'm writing this to raise a complaint about the issue where I unable to login to my paytm account, the message shows account is under review and may take upto 3-5 days, but it's been a week and still the message pops-up while logging in..!
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IndusInd Bank (@MyIndusIndBank) reported@HardikJRails @PaytmBank @Paytmcare Dear Customer, We would like to inform you that we request you to kindly liaise with Paytm Customer Care Team for further assistance regarding your concern.
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Sneha Gupta (@snehagupta_in) reported@paytmbankcare Kindly guide me how can I get my FD because I have an urgent requirement. And due to the breaking facility only I have done FD through @Paytm app. Hope you will not break my trust which I kept when other told not to do. And why app is not working.
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Nilavarasan V (@nilavarasan_v) reported@Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue
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Shabbir Akhtar (@ShabbirAkhtar06) reported@Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar
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Karan Singh (@karanKabiraazad) reported@Paytm Payment business team is the worst. There is no proper support system, unnecessary charges are applied, and the service is completely disappointing. It feels like a fraud company with zero customer care and no accountability. Very bad experience.
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Rudrashiv (@shiv2512) reported@Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!
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D (@indiemarwari) reported@Sheetalllsoniii @Paytmcare This bus is a nightmare for passengers. Stop his registration from your company ASAP. Listen to your customer complaints. 10 hour journey has become a 24 hours journey in this **** bus company.
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Pulkit_625 (@guptapulkit625) reported@Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar
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PAVANKARTHIK (@pavankarthik_99) reported@Paytm can you send me the Paytm payment bank customer support number please