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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Mobile App (40%)
  • 30% Transactions (30%)
  • 15% Website (15%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.

CityProblem TypeReport Time
Chhindwāra Mobile App 3 days ago
Jaipur Mobile App 6 days ago
New Delhi Mobile App 11 days ago
Yamunānagar Website 13 days ago
Mumbai Website 19 days ago
Greater Noida Mobile App 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShambhuSahu
    सतनवी (@ShambhuSahu) reported

    @vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai

  • varunvnn
    varun (@varunvnn) reported

    Dear @Paytm, refund Ref No. 613314024644 for a cancelled Flipkart order is still not credited to my bank account. My bank cannot trace the transaction with this reference number. Kindly help check the UPI/payment status and provide transaction details.

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare There’s no response from any one and why don’t you have any working number where I can reach out to people pathetic experience I’m still on hold from yesterday airlines @IndiGo6E @allianceair have initiated full refund but you guys are still charging me cancellation fee

  • asliravikumar
    Ravi Kumar (@asliravikumar) reported

    @Paytmcare You don't seem to understand what I'm saying. Paytm postpaid accounts have a limit that the customer uses and pays monthly. I needed to close the account. I am requesting you to stop saying you are giving me other information.

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare @Paytm @vijayshekhar My mobile number has been blocked from accessing Paytm, showing an “Access Denied” message during login. I’ve already raised a support ticket for 200011654211 but haven’t received any reply yet. Please share the reason and resolve this issue ASAP.

  • ssingharvinder
    Arvinder Singh (@ssingharvinder) reported

    It’s been 1 week and still there is no resolution from @bigbasket_com and @Paytm regarding my cashback issue. I’ve been waiting for their calls and updates for the last 7 days, but all I get are false assurances. In my opinion, this feels like a planned trap for customers.

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • rajputrupak1
    Rupák Sìngh (@rajputrupak1) reported

    @PaytmCheckin I am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm

  • SinghSid2000
    Siddharth Singh (@SinghSid2000) reported

    @Paytmcare Still I am struggling with the same issue with out any update. @Paytm

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare why my account denied login

  • phsenag
    Kautilya (@phsenag) reported

    I downloaded @Paytm app on someone's phone and denied sms access still it auto fetched the otp when all the permissions were OFF. this is very concerning, Uninstalled Immediately after that. @vijayshekhar

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare excuse me sir I’m still on hold from past 4 days why is the system so ridiculously slow airlines has sent an email clearly that refund has been released it’s you guys that should refund me still waiting for a call and the refund @Paytm @PaytmTravelCare

  • Proudtobeafano1
    Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported

    @Paytmcare SpiceJet had already confirmed refund to Paytm on 29 April itself, yet the amount was withheld for weeks without proper response through support channels. Consumers should not be compelled to pursue legal proceedings for legitimate refunds already acknowledged by the airline.

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    It's impossible to reach a human at @PaytmCare / @Paytm for flight issues. Despite canceling my @allianceair ticket within 24 hours (7+ days before travel), I'm being charged 4035 as "Airline Fees." This is a direct violation of DGCA 24-hour zero-cancellation rules.

  • RealSidh1212
    ✨ Simran_SidHeart 💙 (@RealSidh1212) reported

    @Paytm Paytm team, my Paytm app keeps crashing immediately with rooted device detection on Realme 5i (Android 10). Now my account is also blocked while logging in. Please help unblock it urgently.

  • kaNTRimanu
    Manu's (@kaNTRimanu) reported

    @Dtomobsd @Paytmcare 🫣🫣 sound box not working anna support ki velthe AI gola

  • KannanD85622531
    Kannan (@KannanD85622531) reported

    my account is blocked. I am unable to access my funds. Please check my account status and guide me on how to resolve this. Requesting immediate support. @Paytm @Paytmcare

  • avanindra_sigh
    AVANINDRA SINGH (@avanindra_sigh) reported

    @Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.

  • DineAsur
    DineAsur 🦕💨🦖 (@DineAsur) reported

    sorry we can't do anything now, because the cancellation window has now closed, or we are raising the issue sir, please wait until your next birth.. 💁🏻 @Paytm .. Never giving Extra charge for cancellation again, looters @Paytmcare

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare Hi prabhsimran, could you please assist me with ticket 200011654211 (couple of hours passed but not response received) opened for the issue. My registered number has been blocked from accessing paytm. Kindly support unblocking it.

  • shivani2210
    Shivani R (@shivani2210) reported

    @Paytmcare I am trying to reach to adityabirla also which is another nightmare and unable to connect. Could you please help me to clear this out

  • irealrajkumar
    Raj kumar (@irealrajkumar) reported

    @TheOfficialSBI A UPI payment was mistakenly transferred to the wrong account, and the receiver is refusing to return the money. Kindly help trace the transaction and provide urgent support. The transaction status is successful and a complaint has already been raised @Paytmcare

  • rahulma91050245
    rahul malviya (@rahulma91050245) reported

    @Paytmcare Send some problem and screenshot please check

  • RAJAMOH41485164
    RAJAMOHAN (@RAJAMOH41485164) reported

    @Paytmcare Useless Paytm, just cheating by showing Cashback offers & after using it Paytm Cheater's giving only Garbage Voucher's which is good for nothing. Just stealing Rajamohan 97.......24

  • SumitKanojiyaX
    SumitKanojiya_Official (@SumitKanojiyaX) reported

    @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP.

  • aninditadeo
    anindita deo (@aninditadeo) reported

    @Paytmcare hi, I'm unable to pay through the app, please help

  • Hutiyacasm1
    .🤦‍♂️ (@Hutiyacasm1) reported

    @Paytmcare @jagograhakjago Please help

  • Hutiyacasm1
    .🤦‍♂️ (@Hutiyacasm1) reported

    @Paytmcare @jagograhakjago Please help

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare It’s been 4 days since I raised a refund complaint and your customer care has done absolutely nothing except test my patience. Airlines have already confirmed the refund initiation, yet Paytm continues to delay the process with no proper human support

  • Ankush_7060
    Ankush Kumar vashishtha (@Ankush_7060) reported

    Hi @Paytmcare @Paytm, I am unable to login to my account. It shows an "Account Blocked" alert. This is urgent as my daily transactions are stuck. Please review and unblock it immediately. Mobile number - 7678695091