Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/29/2025 13:50

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Transfer (33%)

    Transfer (33%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • slaveforstrictm slaveforlife (@slaveforstrictm) reported

    Why is my refund still on hold? I have updated PAN so many times on 29 april on app, and again 2nd may i submitted thru chat box @paytmbankcare u said within 3 days it will be updated, but so far nothing and its already more than 3 days. What kind of service is this? @Paytmcare

  • Akansha75434857 Akansha Singh (@Akansha75434857) reported

    @PaytmTickets @Marvel_India @Paytmcare is there any way to contact you...You are not even giving proper customer care number so that the paytm users will contact to customer care executive directly...Being one of the most used digital app this is disgusting on your part

  • narendrapdy Narendra (@narendrapdy) reported

    @PaytmMoney @Paytmcare i trying investing in axis blue chip fund on 17Apr , money diducted from my account but unit not alloted till now thing your customer care but not satisfied.

  • Praveen83821713 Praveen (@Praveen83821713) reported

    @Paytm @PaytmMoney Your Twitter handle @Paytmcare is not bothered about customer problems?

  • Bigseaboss Bigsea (@Bigseaboss) reported

    @RoyalRaghav2762 @Paytmcare It's really sad You should reach out to @robbincyberspy had same issues but got it fixed by them perfectly. I'll advice you to get in touch with them.

  • Bharath267A Bharath A (@Bharath267A) reported

    With the kinda support you are providing @Paytmcare @PaytmBank no doubt your stock value is kissing ground. I request all the investors to sell all the stocks and reduce your loss #rip_paytm

  • RoyalRaghav2762 Rishish Raghav (@RoyalRaghav2762) reported

    @Paytmcare Hello dear sir / mam My self rishish raghav, few days ago my paytm account blocked. I don't know why my paytm account is blocked. Please help me to unblock my paytm account. My registered mobile number is 6398478809 please help me with this 🙏..

  • psychednomad Aditya Nandkumar Nair (@psychednomad) reported

    @ankit_bhadana @Paytm @Paytmcare Same has been happening with me. The servers are down.

  • sanjeev2504 jai bharat (@sanjeev2504) reported

    @Paytmcare Not resolved. Still not able 2 log in

  • Hashif00683417 Hashif (@Hashif00683417) reported

    @Paytm @Paytmcare Dear sir,we have an issue about my pytm account,my account were blocked.l want to unblock my account.l contact customer so many time they didn't replay Please help me My paytm account number is 9744990283

  • ramprakash735 RAM PRAKASH YADAV (@ramprakash735) reported

    @Paytmcare poorest service by Paytm Lot of unauthorised deduction No reply from Paytm

  • Asheesh80656715 Asheesh Kumar (@Asheesh80656715) reported

    @Paytmcare I took a personal loan from Paytm. My first EMI due date on 5th May 2022. But the extra charge will show on my pass book that is Rs.5778 instead of 5538. The due date has not finished. It is a fraud with me. I called customer care service but call didn't connect.

  • AtheistShiva Atheist Shiva (@AtheistShiva) reported

    @Paytmcare I called Paytm customer care multiple time , my call is recoded as per your rules to provide better services, just go through it and provide the solution.. and just talk on public so other can also be benefited by your actions don’t force for DM

  • MahatoDilip Dilip Kumar (@MahatoDilip) reported

    Thank you @Paytmcare for solving my problem and apologies for rudeness.

  • w_karve Commander Vikram W Karve (@w_karve) reported

    @Paytmcare Please see private message and resolve on priority. Complaint @Paytm @Paytmcare PayTM still not working. Got logged out automatically while making payment. Unable to make payment. Unable to login. Uninstalled and Installed App - but still not working. Please resolve on PRIORITY.

  • ramprakash735 RAM PRAKASH YADAV (@ramprakash735) reported

    @Paytmcare why paytm doing unauthorised deduction in my wallet.and when I am complain no response from Paytm Poorest service by Paytm

  • Akansha75434857 Akansha Singh (@Akansha75434857) reported

    @Paytm @PaytmMoney @Paytmcare is there any way to contact you...You are not even giving proper customer care number so that the paytm users will contact to customer care executive directly...Being one of the most used digital app this is disgusting on your part

  • gujarat__titan lychnobite (@gujarat__titan) reported

    @Paytmcare @yashpal_balhara my issue still not got fixed even after 5 days. and 2 days since i paid due amount you asked. NEED A CALLBACK. ARRANGE ONE BY TODAY OR TOMMORROW MORNING 10AM TO 12PM.

  • nehaSha24723197 neha Sharma (@nehaSha24723197) reported

    @Paytmcare i am unable to connect with customer care ..they just giving another no..pls provide proper customer care so I can connect and get information abt my refund...it's almost 2 month still I didn't get my refund nor i am able to talk to ur customer care ..it's disgusting

  • dandmayank80 Mayank Dand (@dandmayank80) reported

    @paytm unable to login ..who will bear the metro ticket cost..i have to take another ticket due to app issue

  • chandreshboghra chandreshboghra (@chandreshboghra) reported

    @Paytmcare I try many times to connect with customer care regarding my paytm postpaid PAN verification but not helpfull service. I also use paytm kyc and since last 1 year i use paytm postpaid and no due amount till now... But it's suddenly stoped.

  • dandmayank80 Mayank Dand (@dandmayank80) reported

    @GleamAnita @Paytm Not working @Paytm

  • gujarat__titan lychnobite (@gujarat__titan) reported

    @Paytmcare @agaikwad037 my issue still not got fixed even after 5 days. and 2 days since i paid due amount you asked. NEED A CALLBACK. ARRANGE ONE BY TODAY OR TOMMORROW MORNING 10AM TO 12PM.

  • 9578444201anbu Anbu thala (@9578444201anbu) reported

    Paytm customer care number 7856005338 all India @paytm We connect, we inspect, we respect! Helping you enhance your Paytm experience, we are here to give you 24x7 support. Feel free to connect anytime, anywhere. :) #PaytmKaro

  • ankit_sarohe ankit sarohe (@ankit_sarohe) reported

    This is the response from @Paytmcare customer service. But didn't provide any solution. First you fail to provide #service, and then fail to provide #costumer_service #paytmfails

  • prasanjitpal8g1 PRASANJIT PAL(PRASSY) (@prasanjitpal8g1) reported

    @Paytm sir most humbly I would like to state that i am having trouble in sending money to bank from my wallet and have called customer care n no of times and have followed every instruction which they have said .but still I am not getting my issue resolved

  • gujarat__titan lychnobite (@gujarat__titan) reported

    @AtheistShiva @Paytmcare my issue still not got fixed even after 5 days. and 2 days since i paid due amount you asked. NEED A CALLBACK. ARRANGE ONE BY TODAY OR TOMMORROW MORNING 10AM TO 12PM.

  • Asheesh80656715 Asheesh Kumar (@Asheesh80656715) reported

    @Paytmcare I took personal loan from Paytm.The first EMI date is 5th May 2022. But extra charge is showing in my passbook.The EMI amount is showing with extra charge is Rs.5778 instead of Rs.5538. This is a fraud with me in your side. Solve this issue as soon as possible.

  • gujarat__titan lychnobite (@gujarat__titan) reported

    @Paytmcare @AtheistShiva my issue still not got fixed even after 5 days. and 2 days since i paid due amount you asked. NEED A CALLBACK. ARRANGE ONE BY TODAY OR TOMMORROW MORNING 10AM TO 12PM.

  • dandmayank80 Mayank Dand (@dandmayank80) reported

    @paytm unable to login ..who will bear the metro ticket cost..i have to take another ticket due to app issue @Paytmcare @paytmbankcare