Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (44%)
- Mobile App (31%)
- Login (13%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Dārjiling
|
Transactions | 6 days ago |
|
Bengaluru
|
Mobile App | 15 days ago |
|
Ahmedabad
|
Withdrawals | 24 days ago |
|
Alīgarh
|
Transactions | 28 days ago |
|
Qādiān
|
Website | 1 month ago |
|
Kolhāpur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Garvit Goel (@1ad833d5a5bf4b0) reported@Paytmcare @Paytm Two transactions made on 10/04/2026 still being pending while the amount has already been debited raised ticket on your application multiple times but no help. KINDLY ASSIST ON PRIORITY. Order Id : 26877315303 & 26877374685 UPI Ref:610011184425 & 203733083448
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Sandeep (@iamsandtota) reported@Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?
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parshuram goud (@parshuramgoud21) reported@Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem
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md rafathullah (@MDRAFATH2401) reported@Paytmcare How long will you take to fix this issue. I have even updated the app
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sarif_BaLak❣️ (@Mr_Ranjeet98) reported@Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet
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Shaurya Chhabra (@shauryachhabra) reportedI run 7 stores out of which 5 use @Paytmcare @Paytm sound boxes of which 4 do not work and the 5 was recently replaced. Pathetic chineseass boxes yall give and charge a bomb for an annoying noise in my shops and have the worst service and escalation matrix. Whats the replacement?
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𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported@Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C.
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare Hello @Support, I’ve been very active with regular posts and engagement for the last 2 months, but my account still feels restricted/invisible. Can you please check if there is an issue with my handle? I’d appreciate an update. #XSupport
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❁ (@Good__old_days) reported.@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar
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raj mandal (@rajmandal274995) reportedAdditionally, my salary for the 15 days I worked has not been paid. I request you to please look into this matter and help me recover my pending salary.@Paytmcare @vijayshekhar
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nifty (@ShankarPil85486) reported@Paytmcare Poor service
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Amaan Choudhary (@choudhary_1073) reported@Paytmcare still no Response from Your Side please Check it fast. How much Time you will take for 380rs Redeem code. You cannot solve it. I m waiting for 11 hours. Till only Promise made you will get update shortly. But there is no Response till know from you. I m your Customer.
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Sonu (@Sonu70274185) reported@Paytmcare This is the same reply i am getting from days. Tired and fed up of these kind of replies. Can you please actually work on this matter. You people call yourself a tech company and then cannot solve a basic tech issue
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Amaan Choudhary (@choudhary_1073) reported@Paytmcare Please response I m your Customer
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Suman Dubey (@SumanDu22617515) reported@Paytmcare Your claim that the issue is resolved is incorrect. Nothing has been resolved yet. No action has been taken against the agency. How did the agency get access to my contact details? This is my feedback.
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Mukund (@ibmindia2011) reported@SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.
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Kunal (@9kunal8) reportedThere is no support available from paytm on actual issues. All they have is drop down menu where queries are not listed, IVR keeps repeating stupid queries, no email or contact to raise issues. Don’t know how will they resolve issue despite their claim of 24x7 support. @Paytm
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Sonu (@Sonu70274185) reported@Paytmcare @Paytm @Paytmcare 5 days and the issue still not resolved. Now i am not getting any dm replies or tweet replies. Great response And pathetic service
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parshuram goud (@parshuramgoud21) reported@Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem
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Raj Ojha (@yesthat66203400) reported@Paytmcare @Pra_veentiwari Get your **** together man. no need to take people money just beg for it they might give it.
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KabhiKebabKabhiGym (@6_tuhin_15) reported@Paytm @Paytmcare Why is there not one single person I can talk to when in need? The ph no you've provided on the internet either says busy or not working. My payment which I made last night still hasnt gone through on your end & I am stuck in this orange limbo situation.
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parshuram goud (@parshuramgoud21) reported@Paytmcare @Paytm Dear paytm still i didn't get any updates regarding my issue is not resolved it's already 18days were completed i sent many Direct messages in Paytm app but i didn't get updates it's completely mental harassment
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RV (@RisabhvatsRv) reported@Paytm meri pos machine m problem h please send your executive
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Parminder Singh (@pammi472) reported@PaytmTravelCare @Paytm @Paytmcare I am writing to formally escalate a refund issue that has been pending since 10 February. Despite multiple follow-ups, the issue remains unresolved. This delay is unacceptable. Ticket id: 200010623387
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Aakarsh (@gatzieee) reported@Paytm @Paytmcare Can you please help me withdraw money from my Paytm wallet. It says I have to update my KYC but it is no longer allowed when I proceed to do it.
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parshuram goud (@parshuramgoud21) reported@Paytmcare @paytm Dear paytm still your giving any updates regarding my issue its already 18days completed and am asking daily for resolution via DM there is no response I sent many messages and i provided all details .your playing with my patience
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PRINCE KUNAL (@princekunal9122) reported@Paytmcare it's more than 2 week but no solution of my problem...my 2300 money deducted from my UPI lite account but no refund till now...and always saying it will be solved soon...how much should I wait...worst service by Paytm...I will never use Paytm 🤬🤬🤬🤬🤬
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Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytmcare Still waiting fr ur loan team to solve my problem as it is taking long time
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Amit vashist (@Amitadarsh17) reportedBooked a train ticket via Paytm but got a “Fetching Error” and no confirmation. Due to this, I couldn’t travel. Still, refund is denied citing policy—ignoring clear technical failure. Requesting intervention from @Paytmcare @IRCTCofficial @vijayshekhar Ticket ID: 200011222403
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Avik Ghosh (@avikdustu) reported@Paytm it is very difficult to do any transaction with paytm. I paid credit card bill of 10k, which is showing in progress since yesterday morning. No customer care support. Thankfully i tried with 10k, my entire bill was more than 1lakh. Today is due date. No update on it