Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Website (23%)
- Transactions (8%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 9 hours ago |
|
New Delhi
|
Mobile App | 9 days ago |
|
Haridwar
|
Transfer | 28 days ago |
|
Bhubaneshwar
|
Website | 28 days ago |
|
Agra
|
Mobile App | 1 month ago |
|
Chhindwāra
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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sanjay nakhwan (@sanjaynakhwan) reported@Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply
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itsmesandy ☀️ (@sansin83) reported@Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact
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Yours (@Isolate21261459) reported@Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap
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sreekanth (@Sreekanth546) reported@Paytm @Paytmcare I have a loan with Paytm (Aditya Birla) and already paid the settlement amount. Now I am being harassed with repeated demands and visits to my native home claiming settlement is broken. Please check and resolve this issue urgently.
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Ankur Agrawal (@AnkurAg09) reported@Paytmcare As per normal rule, if any customer not eligible , the offers does not highlight while payment . But it was highlighted to me . I hv applied it. And shows exhausted on next payment. Whose ss is attached . Now do whatever. But it's cheat
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update
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ALMAS KHAN (@almaskhanmohd) reported@IRCTCofficial @irctc_app @Paytmcare I am writing to report an issue regarding a ticket booking transaction. The amount has been deducted from my account, but the ticket was not booked and I have not received any booking confirmation.
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Shaikh Rehan (@Sheikhrehan234) reportedPlease solve my problem ,and take action against your agent @Paytm @Paytmcare
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Mohammad Zeeshan (@ZeeshanFazil) reported@Paytmcare Hello Sahil, when can i get the refund ? I have deducted another Rs.649 due to NACH failure for the other EMI. So far i have been deducted with Rs. 1298 because of this issue. Who will compensate it?
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SATS (@MamataP1275) reportedWant to return my Paytm Soundbox. Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm @PaytmBusiness
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Vikas Yadav (@VikasYadavA2Y) reported@Paytmcare Pls refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.
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Avux Chemicals India🇮🇳 (@AvuxChemicals) reported@Paytm Don’t use the payment for @npclgrnoida electric meeter recharge payment because your payment debit but paytm and NPCl will give the credit next 3-4 days, they will use your money and you will struggle for credit & then chase to thier customer care !! It’s too poor service
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vishal kumar singh (@vishalromeo1994) reported@Paytm why there is no customer care number I am trying contact they say 24*7 customer support but that AI Assistant is unable to help can I talk to representative how I can talk to resolve my issue howw how?
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Ayush Sharma (@im_ayushhh17) reported@Paytmcare Hi @Paytmcare, Booking ID / IRCTC Transaction ID: 100006677765596 UPI Reference No.: 618118478133 The booking failed, IRCTC has confirmed that the refund has already been sent to the bank, but the amount is still not credited to my account. Kindly check and help.
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IX (@ishuraj) reported@Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well
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STRAY CAT (@imkiwifruit) reportedWhat kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.
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SATS (@MamataP1275) reported@PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm
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nav (@fornavneet1) reported@Paytmcare My phone is working well. Call me
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Chowdary NBK (@Manikan95984623) reported@PaytmBusiness @PaytmBusiness @Paytmcare Up to now i don't get any response From our Branch side or employees side If it go like this i will proceed legally I had Voice calls, msgs and Money transaction payments proofs Soo don't let me angry soo please respond on my issue #paytmscame
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Jay. (@hey_jt9) reported@Paytmcare @Paytm What a fraud app. There was a balance in my paytm wallet amount. Now the same is not shown on app and the customer care bot is just wasting time and not helping with paytm wallet.
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Om Ujjwal (@omujjwal121) reported@Paytmcare I really want to connect to Paytm customer care for deleting an automatic payment which I am not able to do at my end using app. Pls connect me with an agent not a AI chatbot.
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Aftab Khan (@Aftabkhan_23) reportedThe @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare
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Bhavesh chandel (Advocate) (@iamB_Chandel) reportedExtremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.
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Ritwick Ghosh (@RitwickGhosh3) reported@Paytm Credit card bill payment is pending for more than 48 hours and there is no help from so called AI powered Customer Care. I need to know whether the payment will process or when i will get the redund. Let me know how much time will it take to solve the issue.
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Zair Shamim (@zairgame) reported@Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.
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Sourav Biswas (@00007Biswas) reported@Paytm Can't remove my bank account. App says "Disable UPI Lite first" even though it's already disabled. Support tickets are being closed without any resolution. Fix this issue. @paytm
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Astitva Singh Bais (@_astitvasingh_) reportedDear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.
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shajad ali (@shajada65894051) reported@vijayshekhar @Paytm @PaytmBusiness Till time more then 10 days already passed this isyour rediclus service
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rajeshराजेशರಾಜೇಶ್ ॐ (@rajuk21) reported@Paytm hi I am investing every day 51rs in your app for one mutual fund. But now redeem amount is very difficult. What to do. For all service your app works fine. For redeem system goes to hang. Why.?