Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Website (19%)
• Login (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.

City	Problem Type	Report Time
Kolkata	Mobile App	6 days ago
Kolkata	Login	8 days ago
Varanasi	Login	10 days ago
Dehra Dūn	Login	10 days ago
Delhi	Mobile App	12 days ago
Kolkata	Mobile App	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Venkat (@Ram009999) reported 5 minutes ago

  If this issue is not resolved promptly, I will be compelled to approach the Consumer Commission for deficiency in service and seek appropriate legal remedies. #ConsumerRights #CustomerService #FlightBooking @Paytmcare @IndiGo6E @Paytm

• 
  Avijit Das 🇮🇳 (@Avijit_Das) reported 8 minutes ago

  I have recently changed the sim (same number) and paytm can't verify it for last 2 days. Your sms arrive late and by that time it is locked already. All other UPI apps are working fine. @Paytmcare

• 
  ashleysha yesugade (@ashleysha) reported 8 minutes ago

  @Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!

• 
  Abhishek Kothari 🇮🇳 (@kothariabhishek) reported 10 minutes ago

  .@Paytm decides not to proceed with bonus issue. Details below. Question: When was the last time a listed entity announced about bonus issue to be announced at board meet and then cancelled it?

• 
  Better Kalyan Shilphata (@aslamshaikh12) reported 11 minutes ago

  @Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.

• 
  MIDHA BHUPINDER 🕉 (@bhupimidha) reported 12 minutes ago

  @Paytmcare @OfficialSBICare kindly help

• 
  jignesh lakhara (@Jigneshlakhara) reported 17 minutes ago

  @Paytmcare Error is not solved yet.

• 
  Prosenjit (@Prosenj26121111) reported 22 minutes ago

  @Paytmcare What follow up you saying, you called from an number which i can't back is this your follow up, since 2 weeks i faced data shortage with your recharge plan, share your senior number so i can help them to understand about buisness & customer priorities, shame.

• 
  Aakash Goyal (@AakashG0yal) reported 23 minutes ago

  Maybe @Paytmcare @PaytmCheckin @Paytm should rename "Customer Care" to "Customer Ignore." It's been 10+ hours with zero response. Is acknowledging a customer's refund query really that difficult? Still waiting for an update on Booking ID: 27255988499.

• 
  Karthik Malyala (@malyalakarthik9) reported 23 minutes ago

  @Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?

• 
  Abhinav Mishra (@Mr_abhi9) reported 25 minutes ago

  @Paytm @PaytmBusiness @Paytmcare If you cannot improve your service, close your company. You just waste people's time.

• 
  SISU (@EG0KILL3R) reported 25 minutes ago

  @Paytmcare Said to help me asap and not evening replying?

• 
  Himanshu Jena (@_himanshu_jena) reported 26 minutes ago

  @PaytmBusiness @paytm if today i didn't received any soundbox from you i will file a complaint against you at Consumer Affairs. Very very poor service. Totaly frustrating

• 
  Parvinder Singh* (@saini_69) reported 27 minutes ago

  @Paytm party light is not working

• 
  प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported 29 minutes ago

  @Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see

• 
  SUBHA (@saske_in) reported 29 minutes ago

  Hi @Paytmcare @PaytmBusiness, I've permanently lost my registered mobile number for my Paytm Business QR account. I can't log in or contact support because the IVR only accepts calls from the registered number. Please help me update my mobile number after KYC verification.

• 
  Sameer sharma (@sameerdj16) reported 32 minutes ago

  @Paytm Worst service ever , I have booked a flight ticket via Paytm, after 6 hours my booking gets confirmed showing on Paytm but , when I confirmed it with Airlines it gets cancelled and money also gone ! Time to knock doors of Consumer court

• 
  Siddharth Pallav (@SiddharthPalla2) reported 33 minutes ago

  Hi @Paytmcare, my father's phone has been stolen along with the SIM linked to his Paytm UPI account. We need to block the Paytm/UPI access immediately to prevent any misuse. Please assist us urgently with the quickest way to secure the account. DM open.

• 
  bhawna (@bhawna2212) reported 34 minutes ago

  @Paytmcare What's the point.. I am still facing problem .. you are not able to resolve it ..it's been more than 20 days...@Paytm

• 
  Mohit Sachdeva (@mohitsachdeva21) reported 35 minutes ago

  @Paytmcare @Consumer2Court Please have look Issue is Pending since 5 days Paytm is making Fraud and not refunding the Amount.

• 
  BoB D Builder (@karke_dikhaynge) reported 35 minutes ago

  @Paytmcare my Paytm money is stuck with you guys since months . Paytm payment bank app is down so I can’t transfer my Paytm money to bank account . Pl help with the same

• 
  Ankit Parihar (@Ankitparihar_) reported 38 minutes ago

  Hey @PaytmCheckin @Paytm @Paytmcare , I booked a ₹13,614 flight using coupon DOMFLY24K & got a ₹2,539 gold voucher. Now it says "transaction blocked for security reasons." Customer care won't give a real reason, just saying it's "for protection." The voucher expires in 14 days!

• 
  GK Aujla (@theviper5911) reported 39 minutes ago

  @Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care

• 
  Nithin K L (@nithinkl_) reported 39 minutes ago

  @Paytmcare Please help me to refund the money this is very bad service you guys are doing its more than even 48 hours

• 
  jignesh lakhara (@Jigneshlakhara) reported 40 minutes ago

  @Paytmcare My mob no. is 9428029250 App is not working from last two days. While opening app suddenly error shows and automatic close.

• 
  Devesh Jha 🕉️ (@0x_devesh) reported 41 minutes ago

  @PaytmCare @PaytmBusiness URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue

• 
  Venkat (@Ram009999) reported 45 minutes ago

  Dear @Paytmcare Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve.

• 
  bhawna (@bhawna2212) reported 48 minutes ago

  @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

• 
  . (@Shah_45_) reported 51 minutes ago

  @Paytmcare Done Please check and help resolve the issue

• 
  Devesh Jha 🕉️ (@0x_devesh) reported 1 hour ago

  @PaytmBusiness @vijayshekhar @Paytmcare If you don't want to keep customers, then why do you have the platform, just end it. AI has been deployed in the name of customer care, it is not able to handle it, will customer all die out of frustration? I had just one small complaint that the money is coming directly into my account. Why do I need a business account? If I want to receive payment directly, then I can do it through any normal UPI.But you people or I closed your FIR directly without any solution, what nonsense is this?