Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 6 days ago |
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Transactions | 18 days ago |
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Login | 18 days ago |
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Transactions | 18 days ago |
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Transactions | 18 days ago |
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Mobile App | 18 days ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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jay agrawal (@jayagra19648773) reportedI want to know about my paytm soud box I want to close permanently but there is a problem with customer support they are charging me lots of charges to activate plz help me @Paytmcare
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Vicky (@bishtvicky2005) reported@Paytmcare Hey, if you don't replace/refund my google Play redeem code ill be filing a consumer court report later todday. Its been a week I'm not going to wait forever for it. Resolve my issue or make it clear if you are interested in resolving or not
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nitin pandey (@thenitinpandey_) reported@Paytm @Paytmcare (Ref No: 311916579976), but the beneficiary has still not received the amount and the amount has not been reversed to my account. Please resolve this issue urgently. #UPI #PaytmSupport
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nik (@rhysnik) reported@Paytm @Paytmcare This software failure disrupted my finances and caused heavy stress. I demand a proper technical root-cause explanation and compensation for this app security lapse and mental harassment. Fix your broken system and address this accountability now!
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Naveen Fx 🇮🇳 (@Editor_naveen) reported@Paytm third class app worst experience , wrongly sent amount thru upi to wrong person , raised request customer support they are not providing contact info or refund back amount #Paytm fails Guys Beaware this Paytm never suggest to anyone
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Suresh Kumar Kurapaty (@kurafatygyan) reported@Paytmcare Can you help me with Paytm wallet ??
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BSES Delhi (@bsesdelhi) reported@lunnac758576 @Paytm @Paytmcare Dear Consumer, We've been updated that the online payment made takes 3-5 working days to reflect in our records. Kindly check after the given time.
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RISHI AGARWAL (@RSHIS) reported@Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help
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Divyanshi (@divyanshifr) reported@fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭
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PrajjwalWhoCodes (@prajjwal2051__) reportedWhat would I build for @Paytm ? An AI-first layer for India’s next billion users, powered by @SarvamAI. The goal: make payments + financial services easier to understand and access across Indian languages. I want to build something useful beyond the hackathon. @HackCulture
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🇮🇳Rao Sharukh🇮🇳 (@BeingRaoSharukh) reportedWorst experience with Paytm. ₹6,225 was debited from account 3 days ago, yet the payment is still pending despite multiple complaints. Two tickets raised already but nobody contacted yet. Call me now and resolve this issue now. Con no - 9690773800 @Paytmcare @Paytm
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Shivarjun Das (@shiv_iipm) reported@Paytmcare UPI down.... Payments failing
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Syed Muzaffar (@SyedMuz31229099) reported@Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎
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Prudvi_Bob ©️ (@PrudviVysyaraj) reported@Paytm @Paytmcare @SuryodayBank Paid ₹9,000 in full on 30 July & requested closure. Yet ₹180 Convenience Fee + ₹32.40 IGST was charged,and ₹212.40 was auto-debited on 3 Aug. Multiple emails to Suryoday Bank,but no acknowledgment or response.Why is customer grievance ignored?
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kushal das (@kushal8609) reported@Paytmcare Still problem not resolved.
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Lokii (@lokesh_navale) reported🚀 For Build for India, I would develop an AI Merchant Copilot for Paytm that transforms payment data into useful information about sales, customers, offers, fraud, and cash flow in Indian languages. AI to help SMBs grow. 🇮🇳 @Paytm @SarvamAI @Hack_Culture #BuildForIndia
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nik (@rhysnik) reported@Paytmcare I am not interested in a phone conversation regarding this matter anymore, as your customer care agents only give standard, unhelpful replies. I require a clear, technical response in writing here regarding why my default preference was overridden.
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Dheeraj Gupta (@Dheeraj010287) reported@Paytm @AxisBank last week I had done one payment of Rs 26356 by mistake to someone's paytm number. I raised the complaint immediately but I am not getting any positive response. Please help me to get my money back.
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Shubh (@shubhagrawal205) reported@PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)
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CJ (@acjose93) reported@Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter
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Urstrulysanni 🩷 (@urstrulysanni) reportedWorst service @Paytm
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Guru_K (@GuruyuganK) reportedBuilding Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture
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Sharath B (@Sharath85852559) reported@Paytmcare I is really frustrated even after one week couldn't solve my problem
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Ayush💥 (@_ayushilicious) reported@Paytmcare @Paytmcare This is not done yet. Please help out
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Pankaj Kumar Mishra (@Pankaj_Mishra86) reported@Paytm @Paytmcare In morning i have completed my payment for insurance and payment is deducted but I didn't get any confirmation confirmation also you support only saying apologies @irdaindia my insurance policy is expire today night, I am trying since morning for confirmation
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VoiceOfChange_Anu (@Sainianu22) reported@Paytmcare No data found of health insurance on Adiya Birla Website.
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Abhishek (@Abhis2309) reported@Paytm @Paytmcare ur silence is testimony to the alleged wrongdoing & fraud by charging extra to small biz in name of QR code. U hv been silent since 2months on-if QR code for receivng paymnts is free service why club it with soundbox? @RBI pls take action against PAYTM.
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported@Paytm @PaytmCare Stop repeating your policy! If the voucher must be redeemed in one go, why was there NO warning or alert on the screen before I used only ₹100? You hid the terms, trapped my money, and now you're escaping responsibility. Fix this UI flaw and refund my ₹2,281!
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Hemanta Meher (@MeherHemantt) reportedGuys don't trust @Paytm @PaytmBusiness @Paytmcare Your internal mismanagement should not become a customer's problem. My Soundbox return EO887528444IN was successfully delivered via India Post, but your team still claims its not received and asks me for POD. Very Bad experience😭
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Yash Sharma (@ys_2800) reported@Paytmcare Issue resolved but this mis happening taken by merchant.