Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 4 days ago |
|
Yamunānagar
|
Website | 6 days ago |
|
Mumbai
|
Website | 12 days ago |
|
Greater Noida
|
Mobile App | 12 days ago |
|
Hyderabad
|
Login | 26 days ago |
|
Dārjiling
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Avinash (@Avinashpuniya27) reported@Paytmcare Appreciate the response @Paytm @Paytmcare, but this issue has already been ongoing for will be close to 2 months within the next 10 days.Since then, I’ve continuously followed up through tickets, escalation, and emails. At this point, I would really appreciate a concrete update.
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Akash Trivedi (@Akashtrivedi90) reported@Paytmcare Hi Paytm, issue sirf mera nahi hai, bahut users ko same problem face ho rahi hai. “Free Shipping All India” dikhane ke baad checkout me extra shipping charges add karna misleading lag raha hai. Please is issue ko publicly clarify karein aur jaldi resolve karein. Thanks.
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Abhishek Harwani (@_Human_Male) reported@Paytm @GetBookCAB The AC is broken. I paid for an AC Sleeper. I got an AC Seater. Now I don't even have the AC. I am sitting in a sealed metal box in May heat in Rajasthan with no window openings. This is not an inconvenience. This is a health hazard.
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Rajiv (@Rajiv_Realid) reported@Paytmcare You guys just replied to me the issue is resolved. Are your employees drunk while responding here? @Paytm
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Sunny Awatramani (@TrickiSunny) reported@Paytmcare its operator problem but I booked my ticket on Paytm & I logged my complain at Paytm and you guys straight away mention ticket closed by giving just apology I had patient with me she had operation a week ago doctor recommended for AC bus. u guys try to suffocate us @redBus_in
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Sachin Rathore (@sachinrathorex) reported@nuegoindia @Paytm I haven't received the update yet regarding the same issue, don't force me to take legal action against your ......
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Prem ♉ 🇮🇳 (@saiprem781) reported@Paytmcare Stop with the ******* copy-paste BS 😡 this is not a complex issue — just send a damn update your “patience” reply is harassment at this point. It’s been 4 days now same “Malicious Apps Detected” error even with Kaspersky Premium & clean phone.
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The india Ledger (@ledger_india) reported@Paytmcare Is this really a customer care or a AI CHAT BOT. You want me to go to bus station with same ticket and all requested documents and take follow up with govt babus for my discomfort and concern happened due to bus which i have booked on your platform. Shame on you.
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Sumeet Maheshwari (@SumeetMalpani) reported@Paytmcare @NaukriwithAzad Paytm is a fraud, my issue is pending with then for more than 10 days and they are not replying now
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s (@anonyms1235) reported@Paytmcare @PaytmMy my account was temporarily banned without clear resolution, and it has affected my ability to receive money credit notifications and manage transactions. This is my primary payment app. Requesting urgent support and account review. Please assist.
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Swapnadeep Mondal (@Swapno_riju) reported@Paytm @Paytmcare @PaytmBank I am unable to make any transaction from my “Paytm Wallet & Transit Card”. What’s the issue ?
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pawan kumar (@pawank_r) reportedDear @Paytm, @Paytm Care, and @vijayshekhar, kindly resolve the issue I have been facing for the last 4 days. I am completely stuck bcz of this service issue and facing a lot of inconvenience. Instead of sending generic replies, please ensure that my concern is addressed promptly
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P1 J0x (@P1J0x) reported@Paytmcare The code remains completely unused and unredeemed. I request Paytm to reconsider the case from a customer experience perspective
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AT (@tiwari_a2023) reported@AnshiYa30249607 @Flipkart order with @Paytm cashback offer is a total scam. You will never get cashback. And if you ask customer support, flipkart ask to check with paytm and paytm deny on illogical reason, without mentioning it in terms It happended to me twice.
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare hi, its been long time now but still thete is no update on my issue. Please reply and kindly do the needful at the earliest. @Paytmcare
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Manish (@samuraijack013) reported@Paytmcare Need urgent help regarding my international flight booking refund request. Booking ID: 26946705119 My flight originally scheduled for 22 May has been rescheduled multiple times by the airline, making the itinerary unusable for me.
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Mohd Shafi G (@MohdShafiG4) reported@Paytmcare Thanks for the response. Since this issue has been pending for over 5 days, I need a specific timeline. By when can I expect this technical block to be cleared so I can complete my selfie verification? Please resolve this on top priority as my business renovation is getting dely
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Abhishek (@abhishekh_gupta) reported@Paytm Hi team need to speak to someone urgently regarding a fradulent activity please help what’s the customer service number ???
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CaptainNadine196 (@anshtrused) reported@Paytm Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare If the chatbot responses are unreliable, why are customers forced to depend on them as the primary support system with no direct clarity available? No transparency, delayed responses, conflicting explanations, and unnecessary stress throughout this experience. @Paytmcare
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Ashish Chauhan | Personal Finance Simplified (@EzyNivesh) reported@vsvicky_ @Paytm Nice sentiment, Vicky. A "turnaround" is a strong word. While VSS's resilience is undeniable, the narrative needs more than just fighting spirit. Here's what the numbers are *actually* showing: The recent Q4 FY26 results are indeed interesting, but let's not forget the $100M+ hit from the RBI's regulatory actions impacting their payments bank business. That's a significant hurdle overcome, not erased. Focus has shifted to their lending business, which saw a ~40% YoY growth in disbursals. *That's* the real engine, not the payments bank legacy. And let's talk scale: while user growth might be steadying, the Average Revenue Per User (ARPU) is still a point of contention. Improvement is there, but it's a marathon, not a sprint. Also, Mar'26 "profit" of Rs 552 Cr is indeed skewed. Standalone P&L shows sales dipping to Rs 2,150 Cr in Mar'26, down from Rs 2,500 Cr in Mar'25. But the consolidated view shows a massive Rs 668 Cr in "Other Income" for Mar'26. This isn't sustainable operating profit. It's a financial engineering trick. #Paytm The market's been pricing in a lot of this already. This isn't a surprise rally, but a slow climb out of a deep hole.
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Abhishek Harwani (@_Human_Male) reportedInstead I got: "You can read the ticket, right? Go read it. Do whatever you want." Then they hung up on me. This is how @Paytm's listed operator treats a paying customer raising a legitimate concern.
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pawan kumar (@pawank_r) reported@Paytmcare @vijayshekhar kindly ask your team to resolve the issue. Information asked is already furnished hours before, no there is no update no response. I am unable to make payments and it's more than 24 hours. Kindly help . @Paytm
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Ashwinkumar Pandey (@Gabbar1702) reported@Paytmcare Any update on this issue?
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Vineela Sushmitha (@itsme_vineela) reportedAs customers, if we are expected to rely primarily on chatbot support, then the information provided should at least be accurate and trustworthy. Right now, there is more contradiction than clarity. @Paytm #public
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare 2. Now, customer support says the “bot gave incorrect information” and that the transaction was actually successful from their technical team’s end. 3. Their explanation? “The bot is just a bot, not the technical team.” @Paytm @Paytmcare
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Siddharth Singh (@TurbulentHead) reported@Paytm @Paytmcare Dear @Paytm if your IT is incompetent why don't you hire good engineers? How long does it take to resolve this issue. I am starting to make a habit of transferring all my payments from whatsapp UPI.
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Raghvendra Bajpai (@Raghvendra12789) reported@Paytmcare @SBICard_Connect I have made an incorrect payment of ₹3000/- at 10:30 PM to a UPI Id which I had scanned in past. Please help me on this. I don't have contact number of the recipient, but I have UPI ID, not sharing, respecting his privacy. Plz help please
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Siddharth Agarwal (@Siddu0411) reported@Paytmcare What happened no reply till now worst service ever
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Rahul (@Rahul16474) reported@Paytm poor service in hanumangarh paytm sound box is not available from one month My sound box is not working i call many times but no response