Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/29/2026 05:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (47%)

    Transactions (47%)

  2. Mobile App (20%)

    Mobile App (20%)

  3. Login (20%)

    Login (20%)

  4. Website (7%)

    Website (7%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut and Bhopal.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Withdrawals
IndiaAlīgarh Transactions
IndiaQādiān Website
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
IndiaChandigarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • raushan926191 Raushan kumar Sharma (@raushan926191) reported

    @Paytmcare I have clear all the dues of paytm postpaid before billing date then why I pay extra charge which is convenience charge this is hidden charge plss help me

  • KapareGaurav Gaurav Kapare (@KapareGaurav) reported

    @Paytmcare Pathetic service not refunded my money @Paytmcare

  • abba_ma murad md sahidullah (@abba_ma) reported

    @Paytm brisam private ltd refunded ₹274 but the rs is not credited to my account. Customer care informed me repayment id no 46565770105.pls help.

  • MK11919689 mohit gupta (@MK11919689) reported

    @Paytmcare I used Paytm postpaid in which I paid my principal amount but not the interest, yesterday I talked with ur customer services they told me to pay a settlement amount & I paid that amount but my Paytm Postpaid account yet not been cleared, now ur customer service is not responding

  • Jasrajsinghvi Jasrajsinghvi (@Jasrajsinghvi) reported

    I don't think u guys bothered for my failed transaction or refund of my amount,i request u to please reply me or issue refund @CRED_support @Paytmcare @paytmbankcare

  • ahamsuraj Suraj (@ahamsuraj) reported

    Hey @Paytm since India is doing UPI payments extensively, it's hard to track our expenses and scroll down payments history again n again. Can you integrate an 'Expense Tracker' to your app where we can track our spendings categorically in a summarised way. @Paytmcare #upi

  • ShatruMyatra Shatrughan Myatra (@ShatruMyatra) reported

    @Paytm @Paytmcare Where we can contact order delivery related issues ? Because number provided on your official site and messages not working. If your number not working why you show on website and messages ? #bycottPaytm

  • PratikJ76697626 Pratik Jaiswal (@PratikJ76697626) reported

    @Paytmcare Hello paytm ,i think your employees didn't check inbox i sent all the bank statement needed, still no help, your customer support is worse worst

  • MK11919689 mohit gupta (@MK11919689) reported

    @Paytmcare I used Paytm postpaid in which I paid my principal amount but not the interest, yesterday I talked with ur customer services they told me to pay a settlement amount & I paid that amount but my Paytm Postpaid account yet not cleared, now ur custome is not responding

  • kashyap44442 Ashish Kumar (@kashyap44442) reported

    @Paytmcare Sir my registered phone number is 9517344442,I am not able to take advantage of paytm postpaid even after paying full bill on time please help me @Paytmcare

  • rohangargmakeup Rohan Garg (@rohangargmakeup) reported

    You are out in the market on the road doing your shopping in a city far from home trusting that you have money in your phone and it crashes #notrustindigital @paytmcare @paytm @vijayshekhar Paytm payments bank not working not showing in the app is stuck on the road what to do

  • SheshamaDr Dr. Ajay Sheshama (@SheshamaDr) reported

    @Paytmcare Which kind of favour in the marchent tell me ...why the merchent cancil it ..its a legal action na so why the merchent cancil it i want to report an issue with npci again

  • devraj79492393 dev raj (@devraj79492393) reported

    @Paytm why my account is showing creditmate Vehicle emi due, even when I have not applied for any loan and I am not able to get through your customer care.

  • Arixmuzic1 Arixmuzic (@Arixmuzic1) reported

    Why cant @paytm have a proper customer service number? Cant reach to customer service on the phone as its keep me engaged in automated ivr and i tried to chat but there also a bot is chatting and i cant get to a real person… worst customer service

  • kashyap44442 Ashish Kumar (@kashyap44442) reported

    Sir my registered phone number is 9517344442,I am not able to take advantage of paytm postpaid even after paying full bill on time please help me @Paytmcare

  • Iam_ashishg Ashish N Gandotra (@Iam_ashishg) reported

    @Paytmcare @Paytm Is there no SLA in your company to resolve customer issues ? I raised an issue on Monday which is still open and I have no clue when is it gonna resolve. Pathetic is the word for @Paytm

  • ravijv12 Ravi JV (@ravijv12) reported

    @Paytm Very pathetic service, They allow u to load money to wallet but u can not spend it. Very worst service.

  • JrRaakesh Raakesh. Jr (@JrRaakesh) reported

    My Paytm number is 9487222884. My Paytm wallet is freezed and also self KYC is expired resently. So I approached near KYC point to complete my KYC. but error some error came and they can't able to do KYC now. So please do my necessary and fix my KYC issue. @Paytm @PaytmBank

  • ranarajKamal1 rana raj Kamal (@ranarajKamal1) reported

    Dear @ICICIBank and @Paytm , I have transferred 8000 to Mobile number +918757320018 name appeared as Bihar Transport, received confirmation of transfer as well but no payment received to said number. Tried to contact customer care multiple times but all in vain. Kindly respond.

  • VinodGi45776502 Vinod Giri (@VinodGi45776502) reported

    @Paytmcare End of the day problem was not short out

  • Souravpatra761 Sourav Patra Photography (@Souravpatra761) reported

    Since last 1 month I am not able to verify my paytm. I contact paytm customer care but still unable to verify my account.Please solve my problem as soon as possible. @PaytmBank @Paytm @Paytmcare

  • J4Joshi13 pankaj joshi राहत (@J4Joshi13) reported

    @Paytm i am unable to login my account and your forget password option is not working

  • bad_hundal43 Guri #Bad (@bad_hundal43) reported

    @paytmbankcare I can’t hear same thing everyday. Do resolve this issue ASAP. Otherwise cancel the order and refund me. @vijayshekhar @Paytm

  • Prince_Nikhil_J Nikhil jain (@Prince_Nikhil_J) reported

    @BallalRanade @Paytm Facing Same problem

  • KrutenTrivedi Kruten Trivedi (@KrutenTrivedi) reported

    @Paytmcare @Paytm It's been more then 24 hour since I have complaint you and still you haven't, said to mebwhat is the problem or how much time will it take to resolve. It's too much and literally the respect for paytm is decreasing day by day....

  • KapareGaurav Gaurav Kapare (@KapareGaurav) reported

    @Rishi92900994 @Paytmcare Pathetic service by @Paytmcare not refunded my money

  • abhilashroul0 Abhilash Roul (@abhilashroul0) reported from Cuttack, State of Odisha

    @Paytmcare Why your server down maximum time ? My FD and saving balance is not showing .

  • BJP1447 Ashok (@BJP1447) reported

    @Paytmcare Can you resolve the issue

  • mastpuppets masterofpuppets (@mastpuppets) reported

    @Paytm @Paytmcare I am still airing on refund of failed txn for 17 days. IVR put me twice on hold for 30mins. I can’t raise issue online, as it is not listed in stmt. this is 2nd time in 3 months, u just don’t f’ing return the money.. @htTweets

  • Prince_Nikhil_J Nikhil jain (@Prince_Nikhil_J) reported

    Is Paytm Payment Bank down ? The money is not transferring and account balance is also not showing @PaytmBank @Paytmcare @Paytm #paytm