Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (40%)
- Transactions (30%)
- Website (15%)
- Login (10%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Mobile App | 2 days ago |
|
Jaipur
|
Mobile App | 5 days ago |
|
New Delhi
|
Mobile App | 10 days ago |
|
Yamunānagar
|
Website | 12 days ago |
|
Mumbai
|
Website | 19 days ago |
|
Greater Noida
|
Mobile App | 19 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Palnadu Sanik (@ImranKh62614300) reported@saiholicc Beard ki color veydaniki money leva @ysjagan Hai @Paytm please 🙏🏻 help
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Arvinder Singh (@ssingharvinder) reportedIt’s been 1 week and still there is no resolution from @bigbasket_com and @Paytm regarding my cashback issue. I’ve been waiting for their calls and updates for the last 7 days, but all I get are false assurances. In my opinion, this feels like a planned trap for customers.
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Sk Ranjiith (@RainaRa49346818) reported@Paytmcare there is no response from your side and I am facing problem phone number is blocked for accessing paytm
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Kannan (@KannanD85622531) reported@Paytmcare I sent details in DM.. Please solve my problem..
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✨ Simran_SidHeart 💙 (@RealSidh1212) reported@Paytm Paytm team, my Paytm app keeps crashing immediately with rooted device detection on Realme 5i (Android 10). Now my account is also blocked while logging in. Please help unblock it urgently.
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𝐃𝐢𝐯𝐲𝐚𝐧𝐬𝐡𝐮 𝐒𝐡𝐞𝐤𝐡𝐚𝐫 (@68_divyanshu) reportedWhat is this behaviour @Paytm @Paytmcare, First of all it gets log out automaticly, and now when i openned paytm it show you have to login, now when i am trying to login it shows access denied, your number has been blocked? Seriously ? Fix this issue-
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Azam Rabbani (@AZAMRABBANI15) reported@Paytmcare “My account has been blocked. When I try to log in to the portal, this message appears: ‘Access denied – Your mobile number has been blocked from accessing Paytm.’ How can I unblock my account “Due to being unable to log in I am also unable to get customer care support
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Rohan jetly (@RohanJetlye) reported@Paytmcare Before offer page only showed FLAT ₹50 cashback with Paytm UPI above ₹100 No mention of any 60day restriction After payment, support called it a voucher, then changed the reason to not eligible. Contradictory explanations hidden conditions are unfair to users. @Paytm @Paytmcare
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.
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Chandan Yadav (@M_chandan_yadav) reportedMy Paytm account has been blocked. I have reached out for assistance previously as well, but I still haven't received a response. What abysmal service! @Paytm @Paytmcare
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Deepak Yadav🐯 (@Deepakk19862960) reported@Paytm Stop fooling users with “trust & security” ads while fake voucher scams like Vaku Luxos run on your platform. Taking money is easy, but when users get scammed, your support hides behind “voucher issue” excuses. Shameful service and zero accountability. #Paytm #FraudAlert
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Khoj Khabari (@SatishPathakCSC) reported@Paytmcare i Just want to Restart my Sip in Paytm.Please help about it
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✨ Simran_SidHeart 💙 (@RealSidh1212) reported@Paytm Why is my mobile no bearing blocked from accessing paytm.I have not done any transaction suspicious.I have been using Paytm for many days and if this happens to me it is quite frustrating.Solve the issue quickly and I have messaged to paytm cares but no reply. @Paytmcare
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Awakening (@Awakeningu14) reported@SonOfBharat7 This is an issue with Upi payment, your details get to that person, same thing happened to a girl who shared 2-3 days ago that someone from restaurant called her up. Pay in cash in you can or there should be some way for @Paytm to hide number
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Pulchritudinous (@jovialwinter) reported@Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP
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prafful m (@praffulm1) reportedHi @Paytm @Paytmcare I've been asking for support regarding an issue if u could please help me connect with somebody to resolve the same
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Not working please check
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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Adil Patel (@itz_faiza26) reported@Paytmcare @rupeshd85371417 hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out
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GKd (@gauravuhb01) reportedDear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @Paytmcare
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Paytm Care (@Paytmcare) reported@BhabaniRath2000 @Paytm @RBIsays Hi Bhabani, I’m Jatin. The error appears to be occurring due to transaction limits set by your bank on the debit card. To help resolve this, we’ve already reached out to our lending partner for an alternate payment option and are currently awaiting the required details. Don’t worry - I’m actively following up on this for you and will keep you updated as soon as we receive a response. 💙
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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Vijay Raghav (@VijayRaghv) reported@Paytmcare @PaytmTravelCare it’s been 4 days and my refund is still pending. The process is painfully slow and customer support is almost unreachable. After-sales service is seriously disappointing for something as basic as a refund. Please fix this system and respond faster.
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Vijay Raghav (@VijayRaghv) reportedDear @allianceair the customer service team is just trained to repeat only one thing you have booked through @Paytm @Paytmcare contact them for cancellation and refund while they are slow as a snail to even respond who am I supposed to reach out to for my issue it’s a nightmare
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Dinesh Kumar (@imdinesh737) reported@Paytmcare It has already been quite some time since I reported the issue, yet my account still remains blocked and I’m unable to access my account. This is causing unnecessary inconvenience. Kindly prioritize this issue and reactivate my account immediately or provide a proper resolution.
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Sahil Chahar (@Airwarriorsahil) reportedPaytm resolved my issue thanks @Paytm @Paytmcare @X
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Vikas Patil (@VikasPa28470955) reported@Paytmcare But the DM isn’t working. It automatically takes me back. Please help resolve this issue.
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Vijay Raghav (@VijayRaghv) reported@Paytmcare excuse me sir I’m still on hold from past 4 days why is the system so ridiculously slow airlines has sent an email clearly that refund has been released it’s you guys that should refund me still waiting for a call and the refund @Paytm @PaytmTravelCare
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Dinesh Kumar (@imdinesh737) reported@Paytmcare When I try to log in, my Paytm account is showing as temporarily blocked and I’m unable to access it. Kindly help me unblock/reactivate my account at the earliest.