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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 56% Mobile App (56%)
  • 22% Transactions (22%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Withdrawals (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, and Lucknow.

CityProblem TypeReport Time
Shillong Mobile App 2 days ago
Pune Withdrawals 12 days ago
Chhindwāra Transactions 20 days ago
Noida Transactions 1 month ago
Pānīpat Login 1 month ago
New Delhi Transactions 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • prajjwal2051__
    PrajjwalWhoCodes (@prajjwal2051__) reported

    What would I build for @Paytm ? An AI-first layer for India’s next billion users, powered by @SarvamAI. The goal: make payments + financial services easier to understand and access across Indian languages. I want to build something useful beyond the hackathon. @HackCulture

  • FarvezAli30140
    Farvez Ali (@FarvezAli30140) reported

    Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

  • asaif9
    ANDLIB SAIF (@asaif9) reported

    @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure. 1/3

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare @vijayshekhar Paytm is a good app. I hope the developers take a note of this and fix the issue.

  • karanagarwal14
    karan agarwal (@karanagarwal14) reported

    @Paytmcare 5 days passed still we haven't reached anywhere this just feels deliberately delayed on such a simple issue.

  • namanjain1116
    I'm Naman (@namanjain1116) reported

    @Paytmcare Ho please help with refund booking id is 27389162862

  • LalitSh76342433
    Lalit Sharma (@LalitSh76342433) reported

    It has been 6 months since I closed my Paytm fastag but wallet balance and security deposits hasn't been transferred to my bank account. Can you look this matter? It is really disappointing that there isn't any customer care number that is working @PaytmBank @Paytm @Paytmcare

  • iamlalit19
    Lalit (@iamlalit19) reported

    @MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    Hello Team @Paytmcare can you please provide an update on this? Only telling you are working , but no solutions

  • pseud039
    Saumya Sharma (@pseud039) reported

    Small businesses still spend way too much time on things that could probably be handled quietly in the background. I’ve been wanting to explore that problem for a while. Now seems like a good time to build around it. Paytm × Sarvam AI hackathon. #BuildForIndiaAI @Paytm @SarvamAI

  • FurqanFahmad
    furqan ahmad (@FurqanFahmad) reported

    @Paytmcare dear do you care about your customer how many I had complain you about not working of paytm but you didn't respond. @FinMinIndia @FinancialTimes

  • drsrinivas_rjy
    drasrao (@drsrinivas_rjy) reported

    @Paytmcare Whenever I pay something, it is going into automatic payments. Very bad. If I buy once course form a website, it doesn't mean that I pay regularly for the same course. STOP this automatic payment option.

  • SachinKumarTom3
    Thakur Sachin Tomar (@SachinKumarTom3) reported

    @Paytmcare Support is useless as so is your AI assistant. Raised many requests to deactivate Paytm business and return Soundbox but it's useless. Nobody comes home to collect soundbox. Multiple requests neglected.

  • amit_world02
    Amit Kumar Tiwari (@amit_world02) reported

    @Paytm @Paytmcare I want transaction details of my past transaction which I did between end of 2021 to 2023.. could you please help?

  • braj_ki
    Braj Writes (@braj_ki) reported

    @Paytm @Paytmcare I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details and the driver’s name, but not his complete contact number. Please help me connect with the driver. 🙏

  • JosephADso93291
    Joseph A Dsouza (@JosephADso93291) reported

    @Paytmcare Is any banking issues or you are facing glitch in your gateway payment??

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Your fcking agent came and activate the sound box witha limit of Rs. 1. What did you fking do with the pan, udhyam and 6 months statement since 1 month? Fking close my business account permanently if you can't help... It was a mistake @PaytmBusiness @Paytmcare @Paytm

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    @Paytm Its' been a week. My issue has not been resolved. Only automated replies.

  • yoursharshil
    Harshil Patel (@yoursharshil) reported

    Pathetic service from @PaytmCare I’m trying to cancel my bus booking Order ID: 27509910728, but the app isn’t allowing me to cancel it. I’ve raised the issue through Help & Support, but the ticket is being closed without any resolution. This is frustrating and unacceptable.

  • iamlalit19
    Lalit (@iamlalit19) reported

    @Paytm @Paytmcare @flyspicejet My SpiceJet flight was cancelled. SpiceJet Customer Care has confirmed that my refund was processed to Paytm on 12 Aug. Paytm has still not refunded my money. I have already raised a complaint and sent emails, but there is still no proper response

  • soilairwatersky
    unmask (@soilairwatersky) reported

    I m unable to login in my paytm app @Paytmcare

  • SuryodayBank
    Suryoday Small Finance Bank (@SuryodayBank) reported

    @KartikSarap @Paytm @PaytmMoney Dear Customer, Our concerned team is working on your query.

  • mishra_sn1
    Shailja Nandan Mishra (@mishra_sn1) reported

    @PaytmCheckin @Paytmcare URGENT! Booking ID: 27498426894 - Payment processed at 10:50 AM but confirmation STILL PENDING. My flight departs TODAY at 7 PM (GOP→DEL). I don't have my ticket yet! This needs immediate resolution NOW. Please help! 🆘 #PayTMTravel

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3

  • _Seizer_
    Aditya Raj (@_Seizer_) reported

    @Paytm @Paytmcare @ViCustomerCare I just recharged my VI SIM after a long time because my primary number, which is Jio, was having problems. In the VI app, I saw a ₹299 offer, so I recharged it directly from the app and paid through Paytm.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I is really frustrated even after one week couldn't solve my problem

  • tanna_dxt
    Tanmay Dixit 🧢 (@tanna_dxt) reported

    @Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.

  • RudraPa47903461
    Rudra Patra (@RudraPa47903461) reported

    Its nearly 3 months but paytm business can't solve my sound box problem. Worst to very worst service by ever by a company. They only assure to solve your problem but can't solve the problem. @Paytm @PaytmBusiness @Paytmcare

  • GaneshkanthS
    GANESH TIMES (@GaneshkanthS) reported

    I keep asking clear questions, but you have no valid answers! ​Why is confidential customer data not safe with Paytm? Answer the public! ​@Paytm @Paytmcare @PaytmBusiness