Paytm

Is Paytm down?

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/20/2026 17:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • KumarRk1693998 paytm (@KumarRk1693998) reported

    @mdjahid78 @Paytm @Paytmcare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //9832352955// just call all Refund issue request. Thanks

  • Pradeep911684 Pradeep Vaishnav (@Pradeep911684) reported

    @Paytmcare You just see your view your customer service worse sir

  • kakollu_bhushan Bhushan (@kakollu_bhushan) reported

    @Paytmcare Unable to connect to your customer support. Can you please call me back ?

  • ShreyanshKishan Shreyansh Kishan (@ShreyanshKishan) reported

    @Paytm Is there anyone replying messages here? I have a complaint left unresolved since September. please help me team #Paytm

  • nazishs834 Nazish Saba (@nazishs834) reported

    @Paytmcare @Paytm help me i have paid your money why they are asking me to pay again

  • phaneendara PHANEENDRA NEKKALAPU (@phaneendara) reported

    @Paytm is taking personal loan from paytm with birla soft is safe ... Beacuse theris in no option to talk any customer assist ..and now a days we saw some thord party loans problem so is good or bad?

  • abhijeet_yash Abhijeet Singh (@abhijeet_yash) reported

    @Paytmcare @vijayshekhar Ur postpaid A/C getting defunct nd pymnt options decresng since u started narrowing down the options. Ur customer service is inaccessible and chatbot is practically useless. If u can't provide services nd resolution,let us knw.Happy 2close our accnt wid u

  • KumarRk1693998 paytm (@KumarRk1693998) reported

    @PradeepMourya20 @Paytm Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //9832352955// just call all Refund issue request. Thanks

  • lkaahil AAHIL (@lkaahil) reported

    @Paytmcare my wallet has been freezed not able to use my fastag due this problem. Kindly rectify the problem or let me know the procedure close the paytm wallet account as well as fastag.

  • apurvrad Apurva Surana (@apurvrad) reported

    @Paytmcare @Paytm Very poot service my Paytm I had cancelled two paytm fastag twenty days earlier Till now only refund of security amount of one of the fastag has been done I have called customer service multiple times. But no response from.dem Such a bad customer experience

  • NationalistOdia Rajeev Dikshit (@NationalistOdia) reported

    @Paytmcare your customer care center is on sleep mode ?

  • arha_isla Arham Islam (@arha_isla) reported

    @Paytm The worst cx service providing app , i hate this low third class paying app. No cx support no. No Chat service even not a mail service . Fraudulent App .

  • KumarRk1693998 paytm (@KumarRk1693998) reported

    @hialok6 @Paytm Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //9832352955// just call all Refund issue request. Thanks

  • Rajendr830252 Rajendra Choudhary (@Rajendr830252) reported

    @Paytmcare No issues please close my Paytm postpaid ok my contact number /- 8302523603

  • MohitCh89492095 Mohit Choudhary (@MohitCh89492095) reported

    @vijayshekhar meri call disconnect ki kanchan ne bina information diye kissi service provide kr rahy ho tum log the worst experience ever @Paytmcare @Paytm

  • Rajeshkankar01 Rajesh kankar (@Rajeshkankar01) reported

    @Paytmcare hello i have an problem Paytm postpaid amout 347 Convanvens fees 17.85 And total pay 381.85 How is possible Plzz contract me

  • abhicrik Abhishek Tyagi (@abhicrik) reported

    showing processing. But then at 1.30 pm a new status of that transaction is showing as failed. And my amount is still not refunded back to my bank account. My UPI reference id is 230501052315. I request @Paytmcare @Paytm @PaytmBank to look into the issue and refund back my amount

  • 2110Parveen Parveen Kumar (@2110Parveen) reported

    @Paytmcare @kiiishann Hi Team Last 2 months, I'm also facing a postpaid issue but no solution yet I have shared my issue and mobile number several times with you in private chat but no solution from your side. I have sent an email to the grievance department but the same issue.

  • NITHISH12093591 NITHISH REDDY (@NITHISH12093591) reported

    It's has been more then 12 days but there is no update on promo code money which I have add to Paytm wallet.I have connected to customer care but there is know update from Paytm.If I have to pay money to Paytm will you wait without charging money @Paytm there is no update on this

  • arha_isla Arham Islam (@arha_isla) reported

    @Paytm Hey Third Class, Fraudulent App please provide me you Cx Support so that i can directly connect with your lazy associates.

  • nazishs834 Nazish Saba (@nazishs834) reported

    @Paytmcare Hate your service there is no customer support no. On your app only a robo is giving ans I have paid your money why you are asking me again to pay money haa

  • vipulsatna Vips (@vipulsatna) reported

    @Paytmcare Still no issues resolved and yet no call received from paytm

  • AngelaMerlinVa1 Angela Merlin Varghese (@AngelaMerlinVa1) reported

    @Paytmcare @Paytm has the worst customer care service. I've been trying to get a hold of an executive since morning. All numbers are invalid or only have specific query related options. Their Twitter service is also really slow and unhelpful.

  • Niki1864 Nikita Jaiswal (@Niki1864) reported

    @Paytmcare need immediate help... Made payment twice request you to please refund the second payment made @Paytm @PaytmPostpaid

  • paytm292814541 Paytm care (@paytm292814541) reported

    @Rajeshkankar01 @Paytmcare "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number8458088471

  • KumarRk1693998 paytm (@KumarRk1693998) reported

    @JafarFeroz @Paytmcare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //9832352955// just call all Refund issue request. Thanks

  • Dheeraj25017748 Dheeraj tripathi (@Dheeraj25017748) reported

    @Paytmcare your postpaid service is a total scam.....i paid my bill not reflecting in passbook......such a disgusting experience @Paytmcare

  • rajeev_pune Rajeev Sharma (@rajeev_pune) reported

    @HiranyaMatrimo1 @Paytm Yeah, They'll not help in any case

  • Chandan02364450 Chandan Pandey (@Chandan02364450) reported

    @Paytm My account is on hold by Paytm since last couple of days and I am unable to use it and no one is responding on customer support someone please look into it and get it unblock

  • Nayan_2003das Nayan (@Nayan_2003das) reported

    @Paytm @Paytmcare 2 days back I have added money to my paytm wallet and now its showing that I can't use that money because I have not done my kyc , when I try to update my kyc it says My father name is not updated but there is no option to do it please help me..