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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (80%)
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Login (20%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Siddharth
(@siddharth95577) reported
Its been a month and my money is not yet refunded. I mailed and DM you screenshots but no reply from your side @Paytmcare @paytm @PaytmBank please solve my problem.
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Sounak Kundu
(@IsounakKundu) reported
@Paytmcare The Due date is on 08/03 and you are asking me for the patient. WTF. when the issue will be resolved. Since 2-3 days i am following up with you, neither did i get any status update for the issue highlighted nor you are resolving the issue.
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Pallav Sharma
(@PallavS50692605) reported
@Paytmcare sir i sell the gold but money is not been credited wats the problem
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menace_copine
(@CopineMenace) reported
@Paytmcare hey i have charges some kinda convinience fee for month of march? What is that? I was in a notion that paytm postpaid was a free of cost service
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Mohan
(@mohanbabu425twi) reported
@Paytmcare Sure, please help on that rent payment
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Akhil
(@AkhilReddy118) reported
@Paytmcare your automated chat bot is simply useless, anyone here to help me with a query ? I've been paying you via convenience fee but support is just pathetic and never expected this from Paytm.
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H Gautam
(@gautamhim) reported
@PaytmBank @paytmbankcare @Paytmcare Hi, my paytm payments bank account is frozen. I have few payments and credits due in my account. Could you please check the issue and let me know? I have shared the details via DM
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Shubham Nayak
(@shubhamknayak) reported
@Paytmcare You guys replied what I am asking only, why failed transactions are counted ? Isn't it a bug? For any technical issue if payment fails then it means for 1 month user can't use it!!!
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Ritik Kumar
(@RitikKu31149233) reported
@Paytmcare Hii I want to close and delete my Paytm account permanently I have already sent all documents kyc details and photos and Paytm no. To your Paytm customer support but I have no response please solve my problem and close my account My Paytm acc no. 918804045266
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K TIRUPATHI RAO
(@KTIRUPATHIRAO14) reported
@Paytmcare I don't understand what is DM? Anyway please help me
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M K Baig
(@circars) reported
@Paytmcare why no customer care number, ask any punk to call me. I will retweet every half an hour. 8105086666
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Shubham Nayak
(@shubhamknayak) reported
@Paytmcare hi, I was trying to make my rent payment using Paytm postpaid but both the time the money revesed to my account and now unable to pay it nor any option to contact a real person from the chat option, can someone help.
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Tarun Pal
(@paltarun01) reported
@Paytm Hi paytm Team, Please check your message inbox and reply on urgent basis I am sent my problem 2 months back no reply received from your side.
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Omkar Gawade
(@im_canopus) reported
@AmazonHelp But platform should have some mechanism place to deal with such issue not this stupid responses to contact network operator. I want my refund that's it. Fail my recharge order and give me my refund. I better use @Paytm .
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Mini
(@daminibhola4) reported
@Paytmcare whats the use... issue is still not resolved.. where is my pos machine
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Jayendrakh@gmail.com
(@jayendrakh) reported
@Paytmcare Pls resolve this issue...no response from your side
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Ajay Raj
(@ajayraj553) reported
@Paytm your gas cylinder booking system is down please check
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Vikram N
(@VikramN86394689) reported
@Paytmcare unblock my paytm account please help me
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Subranshu Gupta
(@GuptaSubranshu) reported
@Paytmcare you guys told me to contact you in DM, I did it, its more than 30 hours no response, very bad service. You guys take customers money lightly. @vijayshekhar
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DileepSiddharth
(@ScienceEarnest) reported
@Paytm hi i was facing an transaction issue please help me out
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Omkar Gawade
(@im_canopus) reported
@AmazonHelp @Paytm @Airtel_Presence Please help.
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Shubham Nayak
(@shubhamknayak) reported
@Paytmcare Sure, I have messaged you privately, please help
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Shubham Nayak
(@shubhamknayak) reported
@Paytmcare It is more than 1 hour and still no response to my message or tweet, what is happening, does paytm really cares? Dear @vijayshekhar sir, please make the customer experience better.
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Shubham Nayak
(@shubhamknayak) reported
@Paytmcare I believe there should be a support team for issues like these, everyone can't tweet, it is extremely sad that Paytm doesn't have any support option in the app other than the bot which close the ticket without resolution.
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Shubham Nayak
(@shubhamknayak) reported
@Paytmcare It is more than 1 hour and still no response to my message or tweet, what is happening, does paytm really cares? @vijayshekhar please make 5hw customer experience better.
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Mohan
(@mohanbabu425twi) reported
@Paytmcare hi, I paid rent from credit card on 27th Feb, it's still showing processing.. can you please help on this. Order Id 17403524157
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Sudhanshu Bhargava
(@SudhanshuBharg6) reported
@Paytm That's your line of work. I want to reach your postpaid customer service but no reply on your side.They show me a bill for that amount that I'm not using and I can't discuss it with you guys and any customer service number. Do something about it. @Paytmcare @Paytm
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Saumy Dwivedi
(@SaumyDwivedi4) reported
Unable to do Video KYC regarding Paytm Payments Bank Account. Help me out @Paytm @Paytmcare
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M K Baig
(@circars) reported
@Paytmcare Close my post paid paytm immediately. Some stupid punk charged 17.50 for my 500 transaction. No customer number. One worst stupid staff. If yo dont answer will close my paytm accounts dumb srseholes
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@m_suryachauhan
(@MSuryachauhan) reported
Why not I'm able to connect @Paytmcare this your service a customer try to reach out you with in month but didn't pick call this is very bad service I have ever used.. #nomorepaytm