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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Agra Mobile App 10 days ago
Chhindwāra Mobile App 17 days ago
Jaipur Mobile App 20 days ago
New Delhi Mobile App 25 days ago
Yamunānagar Website 27 days ago
Mumbai Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare my account is blocked from last 12 days still no respond from your side. app showing your number is blocked from login

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare It is very disappointing that Paytm, which is used by every other citizen, does not value its customers. My account is blocked for a week without any reason and Paytm has not unblocked it yet. Paytm team, haven't you received your 3-5 working days yet?? @Paytm #paytm #paytmcare

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @PaytmCare, Akasa Air cancelled 1 passenger (Mohd Ebad, Split PNR: WYI4KT) from Booking ID: 26908938598 (PNR: EEFDRE) & refunded it. Paytm Support (Ticket ID: 200011664664) is stuck showing 'Still Working'. Please check and release my refund immediately! @AkasaAir

  • karanKabiraazad
    Karan Singh (@karanKabiraazad) reported

    @Paytm Payment business team is the worst. There is no proper support system, unnecessary charges are applied, and the service is completely disappointing. It feels like a fraud company with zero customer care and no accountability. Very bad experience.

  • ShadabNiazi7
    Shadab Niazi (@ShadabNiazi7) reported

    @Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.

  • SurajK_
    Suraj Kanchan (@SurajK_) reported

    Unable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?

  • deepjaihind
    deep@jaihind (@deepjaihind) reported

    @Paytm I am trying to reach customer support from past one week. I am not able to view my wallet balance and not able to use the app. It was working good before. A ticket has been raised and they repeatedly ask the same thing again and again. Can you provide a customer care number pls?

  • VSATISH848
    Satya (@VSATISH848) reported

    Hi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...

  • Ronakkb
    Ronak Brahmbhatt (@Ronakkb) reported

    @Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??

  • AqibKhalid5
    Aqib Khalid (@AqibKhalid5) reported

    @Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @PaytmCare, I booked an flight ticket by Paytm for 2 ticket I cancelled the ticket for 1 ticket Mohd Ebad, Split PNR: WYI4KT and already processed the refund from their end. However, the Paytm app is still showing the status as 'Still Working'. Ticket ID: 200011664664.

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @Paytmcare Why it is taking so much time by Paytm to resolve the issue. Why no further call after saturday ??? I am sharing the details but @vijayshekhar pls note that my experience with Paytm,Paytm Money, Paytm travel is nothing to write about. Every time delay. Taking customer 4 granted

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytm @Paytmcare @PaytmMoneyCareIt has been days since the Bharathi Travels bus accident issue, yet I have received no proper resolution, refund, or accountability from either Paytm or Bharathi Travels.

  • Sheiksabiofical
    Sheik Sabi (@Sheiksabiofical) reported

    @Paytm Respected Sir/Madam, I am unable to view my CIBIL score in your Paytm app. I have been trying continuously for the past one month, but it is still not showing. Even after refreshing the CIBIL score section multiple times, the issue remains unresolved.

  • ShabbirAkhtar06
    Shabbir Akhtar (@ShabbirAkhtar06) reported

    @Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.

  • MSubhajitIND
    Subhajit Mondal (@MSubhajitIND) reported

    @Paytmcare My account is restricted why??? Help me

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @Paytmcare @IndiGo6E look what @Paytmcare team is saying, Its pending from Indigo Airlines. Kindly solve this issue and give me an update on my case.

  • Deepaktyagi9
    दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported

    @Paytmcare Very bad service , If you are using services of @Paytm and you are getting any issue and you want immediate solution there no such platform to get any solution. I have purchased Gift card from @Paytm and when going to use getting expired msg.

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir

  • NegiGauravk
    Gaurav singh negi (@NegiGauravk) reported

    Even after multiple requests, @Paytm @PaytmBank is not letting me liquidate my Fixed Deposits. Customer care only sends generic automated replies. I have officially filed a complaint with the @RBI Ombudsman. Expecting immediate resolution for my stuck funds. #RBI #paytm

  • ANANDRAJVISHAL
    ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported

    @Paytm food wallet money is not working, so how to get the remaining balance.

  • kunal9489
    kunal bakshi (@kunal9489) reported

    @Paytmcare It's been more than a week now am facing the issue with the paytm, no customer support yet received, pathetic services... @Paytmcare

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare iPhone 15, iOS 26.5 (23F77), PayTm v10.80.0 The App just closes just like that, i tried updating app and its same while teying to go to help & support to write support or trying to make payment. Less than min it will close.

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytm @Paytmcare another hopeless experience Order ID: 27097216424 - tickets have NOT BEEN CONFIRMED. payment has been made AND I HAVE MY TRAVEL PLANNED?? @nuegoindia Urgent support required.

  • SureshBishnoiJ7
    Suresh Bishnoi Jodhpur (@SureshBishnoiJ7) reported

    My Paytm account is closed for a long time, I have also lodged a complaint but have not received any help yet, it is showing account under review, please resolve my problem as soon as possible. @Paytmcare @Paytm

  • xavierprabhu
    Xavier PRabhu (@xavierprabhu) reported

    @Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare has my login issue been resolved??

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

  • Introvertt71
    Aadarsh maheshwari (@Introvertt71) reported

    @Paytm When Paytm payment bank return my money. Fixed deposit stuck in paytm banking help me plss