Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (35%)
• Mobile App (35%)
• Website (12%)
• Login (12%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

City	Problem Type	Report Time
Mumbai	Website	5 days ago
Greater Noida	Mobile App	6 days ago
Hyderabad	Login	19 days ago
Dārjiling	Transactions	26 days ago
Bengaluru	Mobile App	1 month ago
Ahmedabad	Withdrawals	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tactile Observer (@TactileObserver) reported 6 minutes ago

  @RBI @NPCI_NPCI Kindly take action against @Paytm. The app is blocking access with false security flags, even though no malicious apps are detected on the device (as verified via Google Play). It keeps showing a popup and force closing. #BanPaytm #Paytm

• 
  Zishan alam (@Zishanalam1994) reported 10 minutes ago

  @Paytmcare @Paytm @IndiGo6E Paid ₹2,552 (Txn: #202648815687274) for a confirmed trip. Now I’m stranded with no support from the app. This is a clear "Bait & Switch" fraud. Requesting immediate refund + compensation for the price hike

• 
  Vansh Sharma (@Vaanshh_0) reported 17 minutes ago

  @Paytmcare My Paytm Business account has been deactivated and reactivation is failing repeatedly. I am unable to access my QR or receive payments. This is affecting my business. Please look into this urgently and help resolve it. Registered name: Vansh Kumar Thanks.

• 
  GJ (@Jangid_Girijesh) reported 22 minutes ago

  @Paytm i am trying to withdraw my money since last 3 years. Everytime I raise a request, either there is some technical issue or I get some automated blurbs generated by AI. Please let me transfer my wallet amt to my account then I will uninstall the app.

• 
  Vishnu saini (@Vishnu_Saini74) reported 22 minutes ago

  Hii @Paytm @Paytmcare @vijayshekhar I need my bank statement from January 2021 to April 2022 Plsss help

• 
  Irshad Mirza (@irshadmirza141) reported 25 minutes ago

  Hi @PaytmCare @Paytm, my Order ID: 21023239134 is stuck for over a month now. It shows 'dispatched' since the 22nd but no delivery yet. This is very disappointing service. Please look into this urgently and provide a refund or delivery update. #Paytm #ConsumerComplaint

• 
  Neelesh Purohit 🇮🇳 (@aapkaneelesh) reported 27 minutes ago

  URGENT ATTENTION @Paytmcare @Paytm SINCE 2 DAYS I AM NOT ABLE TO USE YOUR APP DUE TO ERROR 61009 FALSE DETECTION.... I AM TOTALLY STUCK AND NEED YOUR URGENT IMMEDIATE FIXATION

• 
  Reyazus Salekeen (@reyazus) reported 29 minutes ago

  @Paytmcare @Paytm The level of my 30 days patience here is almost legendary. The ask, however, is refreshingly simple, kindly process refund before Airlines shuts down. With ur bank license now suspended, perhaps selling flight tickets is next in line. Adhere to Professionalism!

• 
  மனஉறுதி வேண்டும் (@ravibiccodu) reported 29 minutes ago

  @googlepay Every time why activate UPI when logout from the device? @paytm using secure login and no need to reactivate UPI id's every time.

• 
  rajesh malhotra (@rajeshm15918645) reported 32 minutes ago

  @Paytmcare Ok please resolve my issue as soon as possible 🙏

• 
  Enosent Vista (@EVista22440) reported 37 minutes ago

  @Paytmcare Dm is not working and you guys doesn't reply on insta dm fraud company

• 
  Beautiful Day (@BeautifulD12217) reported 44 minutes ago

  @Paytmcare Did you got update from specialist team sir 5 days payment pending please help me to solve the issue

• 
  Krishno Biswas (@KrishnO04) reported 46 minutes ago

  @Paytmcare I have sent both the problem and my details, please resolve it quickly @Paytmcare

• 
  Nipul modi (@Nipul21modi) reported 47 minutes ago

  @Paytm @Paytmcare the following problem has come again, where I am unable to see investment made in mutual fund via Paytm Service Private Limited. Kindly fix the error or bug of the application. Thank you for your support and understanding

• 
  Joel Joel (@Joel005003) reported 49 minutes ago

  Avoid using @Paytm for bookings. My refund (Booking ID: 26895052700) was initiated on 16 April and still not credited after 13+ days. No proper response despite repeated follow-ups. This is harassment and unacceptable service. RBI complaint filed. Expecting immediate resolution.

• 
  Nehru (@roflnehruu) reported 50 minutes ago

  @Paytmcare @Paytm @PaytmBank I am trying to close my Paytm payments bank account permanently but I'm not able to login. Also I had raised a similar request a year ago where I was told that the account will be closed but I can still see it active.

• 
  Ashu (@IAmMishraJi1992) reported 50 minutes ago

  @Paytmcare Hello @Paytmcare what is the status? Why haven't I received the cashback? Why are you ignoring my complaint? Why such poor customer service? When I told you that I can't send you a DM, please find an alternate way, what have you done till now? Don't you want to pay the cashback?

• 
  Zaraki_kenpachi (@darshangowdan11) reported 50 minutes ago

  @Paytmcare I’m facing an issue with a merchant settlement.Transaction amount: ₹954 Status in app: Showing “Credited” Issue: Amount not received in bank account and no SMS confirmation This was from yesterday’s transaction. Please check and resolve at the earliest.

• 
  Mohd Shafi G (@MohdShafiG4) reported 51 minutes ago

  I'm facing a technical glitch during the KYC process. Even though my loan offer is approved, the selfie upload is failing with a processing error. Please help me move my application forward." @Paytmcare @Paytm

• 
  Dinesh Meena (@DineshM73992280) reported 52 minutes ago

  @Paytmcare @imakrazvi Please help me

• 
  Vikas kumar (@vikask063) reported 54 minutes ago

  Hi @PaytmMoney @Paytmcare Please help to update my mobile number in my paytm money account so that I can access my mutual funds

• 
  Vaibhavvvvvvvvvvvvv (@iamvs2002) reported 57 minutes ago

  @Paytm @Paytmcare @PaytmBank such poor support. Unable to close my account. Help and support section just shows a bot which is unable to raise a ticket.

• 
  Shanzil Kabir (@KabirShanzil) reported 57 minutes ago

  @Paytm @Paytmcare I'm unable to make any UPI Payment from Paytm App from the past few days, All transactions are getting declined stating "UPI Risk Policy" whereas I'm able to make payments from other UPI Apps easily. And it is so hard to connect to Customer Care thru your app.

• 
  Dhruv Wadhwa (@dhruvwadhwa) reported 57 minutes ago

  Its so unprofessional behaviour from @Paytm and @flyspicejet that one can expect. Its been more then month they are still working on my refund. They both have even stopped replying. Request everyone to take precautions before booking on Spice Jet and be very catious before paying through Paytm. Once you are trapped theres no way to exit.

• 
  Prashant Bhadoria (@Prashant_S_Gwl) reported 59 minutes ago

  @Paytm No customer care number available, I need urgent help. Application mot opening.

• 
  lakshay chand (@ripmybedtimes) reported 1 hour ago

  @Paytmcare RECHARGED WRONG NUMBER PLEASE HELP

• 
  jay (@BinaySomesh) reported 1 hour ago

  @vijayshekhar the Care facility for the @Paytmcare has been worst i have created ticket for last 3 days no action is taken. The IVR never connects to any person. The support is zero. I have been a customer for 7 years. Booked 1000 of flights . One i had to cancel and you are not

• 
  इतिहास (@imtherishi) reported 1 hour ago

  @Paytm @Paytmcare hello there, I have made a Payment through my Paytm but the transfer is made in a wrong mobile number and the recepient is not answering the call, pls help me to refund my amount immediately, I have made the transaction through @ICICIBank , kindly help urgent 🚩

• 
  Arrrihant (@Arihant0808) reported 1 hour ago

  @Paytm When will you repay customer money

• 
  Adarsh chaturvedi (@adarsh1429) reported 1 hour ago

  @Paytmcare I have connected with indigo and they canceled tickets already but still you guys not giving refund @Paytm how pathetic service you have