Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/26/2026 11:40

January 26: Problems at Paytm

Paytm is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Login (20%)

    Login (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SonuKum67349700 Paytm customer care (@SonuKum67349700) reported

    @dheerajsaini000 @Paytmcare "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Airtel payment Bank customer support Calling four secondary number 8372963601 Thanks

  • AbhinavVishnoi7 Itsmeabhi2 (@AbhinavVishnoi7) reported

    @Paytm @vijayshekhar Why are you not helping me for unblock my account my account blocked 7/11/2022 with no reason so this is your service and no one responded i connecting via email,pytm 24×7 chat, also i called so many time now can you help me or not my contact number 8505005909

  • deeps149 Deepak Sahni (@deeps149) reported

    @Paytm @Paytmcare Can pay the outstanding in paytm postpaid as your app not responding Neither can raise any complaint as app has some glitches.. If my postpaid amt not cleared you will start charging me interest... Help me to get it done

  • hmudgal4012 Himanshu Mudgal (@hmudgal4012) reported from Bahādurgarh, State of Haryāna

    @abfinance @Paytmcare @Paytm Trying to connect to customer care but they are just transferring the calls and disconnect the call without any resolution and response.

  • rohitpahwa11 rohitpahwa (@rohitpahwa11) reported

    @Paytm hi does your customer care ever respond

  • shree8788 gaikwad shrikant (@shree8788) reported

    @vijayshekhar @Paytmcare please resolve transaction error of my postpaid account

  • Sanjeet40526950 Sanjeet Prasad (@Sanjeet40526950) reported

    @Paytm @vijayshekhar I want to deactivate my paytm box due to my Shop closed that's why I want to surender it.Without any use i am giving monthly rent for it. I am following up for it from last month.pls see to it and solve my problem as soon as possible...

  • kruthi9936 kruthi (@kruthi9936) reported

    @Paytmcare Hello, i recieved a call from the no. +919883134850 around 12:47 today stating it is from Paytm. I got d call after i posted a tweet on twitter asking to solve my kyc issue. The person said that he will transfer 4000 from my Paytm postpaid a/c.

  • somethingvinay Vinay Pattanashetti (@somethingvinay) reported

    Guys, never trust @Paytm, NEVER EVER, it always betrays people in the name of cashback and offers, and never gives one! **** app💩 Atleast stop saying you'll give offers, don't make people believe in false claims. cc @Paytmcare

  • JasminMarthak Jasmin marthak (@JasminMarthak) reported

    @Paytmcare hi pls let me know if my postpaid account is blocked or in working status. if it's block will I get back the same account or no chance of account now?

  • SonuKum67349700 Paytm customer care (@SonuKum67349700) reported

    @AparnaS39570553 @BankofIndia_IN @Paytm "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Airtel payment Bank customer support Calling four secondary number 8372963601 Thanks

  • PaytamC Paytam Care (@PaytamC) reported

    @bharatailawadi @vijayshekhar @Paytm Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7865067437. Thanks

  • SonuKum67349700 Paytm customer care (@SonuKum67349700) reported

    @kruthi9936 @Paytmcare "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Airtel payment Bank customer support Calling four secondary number 8372963601 Thanks

  • mystic_ank ankit (@mystic_ank) reported

    @Paytmcare i have cleared my Paytm postpaid bill but it still shows blocked don't understand have raised issue but still not resolved

  • PaytamC Paytam Care (@PaytamC) reported

    @Rohit34693184 @Paytmcare Hi, we are here to help you. Please share us your mobile number registered with Paytm via DM so that we paytm handle customer care number 7865067437. Thanks

  • Strange_555 Ashish Kumar Meena (@Strange_555) reported

    @Paytm @Paytmcare Please do help and resolve the issue. I am tired of it.

  • ronsingh47 ron Singh (@ronsingh47) reported

    @Paytm @Paytmcare @PaytmBank U have have screwed my Fast Tag 🏷 issue thinge .. the delay is in UN believable .. pls help .. as always promise too much .. deliver 🥜 only ..

  • Hasrisen0123 Phoenix (@Hasrisen0123) reported

    @Paytmcare even if there is money in wallet, when paying at certain outlets it does not give the option to pay from wallet, only from bank, where there is low balance. The option does not show pay by wallet. Is it a technical error?

  • CHANCHA02970660 CHANCHAL (@CHANCHA02970660) reported

    @vijayshekhar Why in Paytm Wallet money added and when transfer money from wallet to account, kyc require,why so harrassing customer @Paytm

  • CHANCHA02970660 CHANCHAL (@CHANCHA02970660) reported

    @vijayshekhar Why in Paytm Wallet money added and when transfer money from wallet to account, kyc require,why so harrassing customer @Paytm

  • HmRishabh Rishabh hm (@HmRishabh) reported

    Paytm business soundbox is such a gimmick , i want to deactivate the Paytm soundbox but couldn't able to because I am calling on their customer service but unable to reach them @Paytm @Paytmcare do something

  • SonuKum67349700 Paytm customer care (@SonuKum67349700) reported

    @JoelJoysen @Paytmcare "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Airtel payment Bank customer support Calling four secondary number 8372963601 Thanks

  • Jay_Khuranaa Jay (@Jay_Khuranaa) reported

    @vijayshekhar @Paytm These figures are impressive, but shares are down... most people lost money... when can we expect paytm shares to grow at this rate?

  • arabhussain87 Arab Hussain (@arabhussain87) reported

    I cannot update my Paytm kyc....can any one help me @Paytm

  • ImRavi_JaiHind Ravi Giri (@ImRavi_JaiHind) reported

    @Paytm @Paytmcare Worst service faced while dealing as Marchent with Paytm buisness, unnecessary amounts deduction and no proper answer from support teams, faced fraud earlier now unnecessary amount deduction frustrated me. Thanks to provide worst service at all.

  • roysaurav03 🇮🇳Saurav (Dexter) (@roysaurav03) reported

    @vijayshekhar @Paytm No one none of the customer support solved my problem for the transactions made by Paytm

  • i_am_jaikumar Jai Kumar (@i_am_jaikumar) reported

    @Citibank @Paytm I have applied credit card on the day 21.10.2022. Card is already approved but still my video KYC pending on @Paytm app This is hypothetically delay. Please resolve the issue

  • SonuKum67349700 Paytm customer care (@SonuKum67349700) reported

    @VineetDiwakar6 @Paytmcare "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Airtel payment Bank customer support Calling four secondary number 8372963601 Thanks

  • sazidali7744 Sazid Ali (@sazidali7744) reported

    @Paytmcare Not solve issue till now

  • manasdabbangdev Manas (@manasdabbangdev) reported

    @Paytmcare It's not working that's is also big scam only AI talks der