Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 5 days ago |
|
Yamunānagar
|
Website | 7 days ago |
|
Mumbai
|
Website | 13 days ago |
|
Greater Noida
|
Mobile App | 14 days ago |
|
Hyderabad
|
Login | 27 days ago |
|
Dārjiling
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Nitesh Kumar (@NiteshKuma42114) reported@Paytmcare @Paytm @Paytmcare I haven't travelled on this bus due to safety issue kindly provide full refund of this seat
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satyam kumar (@satyamk76748190) reportedPaytm fools their customer by cancelling their flight ticket by self to earn commission but don't think about mental harrasment of customer with involvement of airline company. I will lodge complaint in consumer court for mental harrasment. @Paytmcare @IndiGo6E @MoCA_GoI
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Gautham (@Gautham14764017) reportedAlliance Air cancelled my Chennai → Hyderabad flight (27 Apr 2026, PNR: FBDU2V) booked via Paytm Travel. Refund was promised within 7 working days, but still not received as of 11 May. Alliance Air says refund already released to agency. @Paytmcare @allianceair @AAI_Official
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sushant shetty (@ImSShetty) reported@Paytmcare unable to use food wallet nor can access to check balance on app from last 3-4 days. Whats the issue
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Radheshyam Jat (@Radheshyam76901) reportedPaytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare
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FAIZAN AHMED (@FAIZANAHME69804) reported@Paytmcare @Paytm Utter scam @Paytmcare not willing to reply not willing to solve the issue, I want to clear this and refund the amount
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Satyam Sahni (@satyamsahni0) reported@Paytmcare Resolved my problem already
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sanchit (@SanchitRah20804) reportedFunny how @PaytmTravel replied instantly on Twitter saying “we’ll help you” and asked me to DM them. It’s been 3 days since I sent the DM and again no reply. Public replies for image, silence in private when it’s time to actually solve the issue. @PaytmCare
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Ayush Shukla (@afor_Ayush) reported@PaytmCheckin @Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?
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SAURABH GAUR (@Adv_SaurabhGaur) reported@Paytmcare Why does @Paytmcare is behaving in such a NAIVE manner? Just bcz they know what actually my concern is & deliberately deviating from it. Problem is CHEAP & PATHETIC tactics of PayTM to LURE customers by showing upto ₹300 & giving ₹1 as Cashback(or ALMS) to the loyal customers
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Ravi (@misraravikumar) reported@Paytm @Paytmcare Hi, my friend's account has been debited, showing as payment done to Paytm. But he has not made any payment to Paytm. He is unable to track the payment. The bank is not helping and also unable to reach Paytm care through call. Please help.
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satyam kumar (@satyamk76748190) reportedI booked a flight ticket on paytm with confirmation but today I received a mail from indigo that my ticket is cancelled and when I contacted indigo they told, ticket has been cancelled from agency end i.e, paytm. How this company harassing customer mentally.@Paytm @DGCAIndia
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Subhadeep Kanungo (@Subhadeep_K) reported@Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.
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Shri G (@Shri_3245) reported@Paytm ka customer suprt literally worst experience hai Helpline number pe call karo to baar baar app par redirect kar dete hainaur app me bhi timely response nahi milta. Agar basic customer support handle nahi kar sakte to aisi companies ko customers ka trust deserve hi nahi hai
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CaptainNadine196 (@anshtrused) reported@Paytmcare @manjeet_singh4 Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare i have a flight tonight but still i have no update about my issue. What should i do now there is no update frm u people. Pathetic and such a **** customerservice @Paytmcare
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Vignesh Vicky (@vickycool132) reportedHey @Paytm, @vijayshekhar still the issue is not yet resolved If you cheat like this, one day you will beg in the roads
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Ramakrishna (@Krishram190795) reported@Paytmcare paytm gold team not able to resolve the issue for the last 10 days and they are not providing update as well
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Prem ♉ 🇮🇳 (@saiprem781) reported@Paytmcare Issue is temporarily resolved only if i disable my antivirus every time i want to use paytm wallet. That’s not a solution, so pls escalate my feedback properly — this over-aggressive detection is frustrating.
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pawan kumar (@pawank_r) reported@Paytmcare The resolution shared is generic one and not working i have specifically mentioned. Need soon skillful mind to look into it @Paytmcare . Hope I am able to convey myself
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hemant_vardani_17 (@17Vardani) reported@Paytmcare The current update on this matter is @IndiGo6E says to wait for 2 more business days. Not sure, if it will help. Being optimistic here, that this will solve it.
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NoBotsForSupport (@NoBotForSupport) reported@ishita0909 @Paytmcare @Paytm Bot support has become a serious pain point. I am calling it out and fighting for better. Let’s get real human support restored! #NoBotsForSupport Repost by tagging them. Let me know if I can help here by reposting your issue.
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare As a customer, how is one expected to trust the platform when the chatbot and customer support provide completely contradictory information? @Paytm
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sushant shetty (@ImSShetty) reported@Paytmcare @VARADAR36779348 A concern has been raised from last 2 days being following up on paytm help and support through app and landline no 0120-4456-456 and there it shows only 1 message "due to technical problem try after some time same"
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Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat@Paytmcare Since last 4-5 days facing such issue which have no head and tail, @vijayshekhar
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Silly cat (@MrJamesCat) reported@Paytmcare @jagograhakjago @consumerforum_ please help me
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pawan kumar (@pawank_r) reportedDear @Paytm, @Paytm Care, and @vijayshekhar, kindly resolve the issue I have been facing for the last 4 days. I am completely stuck bcz of this service issue and facing a lot of inconvenience. Instead of sending generic replies, please ensure that my concern is addressed promptly
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Navid Khan (@navid_5500) reportedDear @Paytmcare, trying to get support for Postpaid loan closure has become impossible. You don’t have a proper customer care number, and the contact number listed on the web is not working. How are customers supposed to get assistance for foreclosure/NOC/closure issues?
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Vaibhavvvvvvvvvvvvv (@iamvs2002) reported@Paytmcare The reply that you always give me is we are trying. Just solve the issue.
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Siddharth Verma (@Razor_sid) reported@Paytm ₹5000 BATA voucher bought from Paytm turned out INVALID. Ticket raised on 7 May 2026 — still no resolution, no callback, only silence despite repeated follow-ups. Is this how customer issues are handled? Extremely disappointing. #Paytm @vijayshekhar