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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 26% Transactions (26%)
  • 14% Login (14%)
  • 3% Withdrawals (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, and Port Blair.

CityProblem TypeReport Time
Cochin Transactions 3 days ago
Shillong Mobile App 9 days ago
Pune Withdrawals 19 days ago
Chhindwāra Transactions 27 days ago
Noida Transactions 1 month ago
Pānīpat Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.

  • Desi_Munda_3
    DesiMunda👨🏻‍🦱 (@Desi_Munda_3) reported

    @Paytmcare @Paytm What a pathetic service you guys have, raise a complain ticket 4-5 days ago regarding a refund, but issue still remains unresolved.

  • pradeepdeepu077
    pradeep (@pradeepdeepu077) reported

    @KotakBankLtd , what a scam bro you sell your credit card saying 3x rewards on flights using Unbox, then when you go buy a ticket its ******* 3 times costlier than any other app. What the hell is this ? @EaseMyTrip you are the fraud behind this. Bag-Del @Paytm 11k & urs 26k WTF

  • harsh_notariya
    Harsh A Notariya (@harsh_notariya) reported

    Wtf @Paytmcare @Paytm There is no way to contact a human for customer support? Your AI raised a ticket, which promised a reply from an agent in 6 hours, but there was no reply for more than 24 hours. Your customer care number is unreachable Please reach out to resolve my query asap

  • SB_MUZI
    SB_MUZI (@SB_MUZI) reported

    @PaytmBusiness PaytmCare I have already shared the details via DM hours ago as requested, but there has been no reply or resolution. My merchant settlements are blocked. Please check the DM and resolve the bank update issue urgently

  • vaisays
    v@! (@vaisays) reported

    @Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working

  • Jiteshk24803760
    Jiteshkumar (@Jiteshk24803760) reported

    Paytm for business login nhi ho reha h coustomer care m bhi 5 bar coll kar li fir bhi kyo response nhi mile reha h Mari Paytm for business login kar do bhot time sa problem ho reha h @Paytmcare @PaytmBusiness

  • shekharrishabh8
    Rishabh (@shekharrishabh8) reported

    @Paytm someone I know booked a flight that got cancelled and did not fly. You are refusing a refund. Not expected from a company I look upto. Can you help me connect to the right people to sort this out? Have all the details.

  • Harryputteronly
    Harry putter (@Harryputteronly) reported

    Paytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm

  • Trusha0510
    Trusha Patel (@Trusha0510) reported

    Absolutely pathetic and unacceptable service by @Paytm and @Shrinathbus We booked Vadodara–Pune bus tickets by Shrinath Solitaire bus operator on Paytm app on 19 Aug, around 8 days in advance, paying ₹2900, specifically to secure our preferred seats and travel comfortably.

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    @Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you

  • braj_ki
    Braj Writes (@braj_ki) reported

    @Paytm @Paytmcare I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details and the driver’s name, but not his complete contact number. Please help me connect with the driver. 🙏

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare @vijayshekhar Paytm is a good app. I hope the developers take a note of this and fix the issue.

  • Ashish_Mishra92
    Ashish Mishra 🇮🇳 (@Ashish_Mishra92) reported

    I've disabled my paytm postpaid few months ago for some personal reasons and now I want to re activate or create new postpaid paytm account. But in app it showing error . Could you help to apply and activate the Paytm postpaid @Paytmcare @Paytm

  • phoolchand6150
    Phoolchand Chaudhary (@phoolchand6150) reported

    @Paytmcare my SpiceJet flight has been cancelled by the airline. I called SpiceJet, and they asked me to contact the booking platform from which I booked the ticket. Please help me with an alternate flight option urgently as I need to travel. Kindly look into this and assist ASAP

  • 1989Srijan
    srijan singh tomer (@1989Srijan) reported

    @HeroFinCorpLtd @Paytm I amnot getting my loan amount still showing proceeding every thing is ok no customer care no response.

  • UtkershShu74326
    Utkersh Shukla (@UtkershShu74326) reported

    @paytm my phone got stolen and the thief has setup new paytm upi and changed my upi pin and done the transaction worth rs 94,999 I have also lodged a cyber crime complaint when I login to paytm in my device it is showing no active session but he is actively trying to do payments

  • imsgolyan
    Shubham Basant Golyan (@imsgolyan) reported

    @Paytm @Paytmcare ticket ID: 200012768390 i am facing the Autopay related problems from last 4 months but your team is not even replying on ticket on call they say 48 hours but later no response is this how you guys working

  • namanjain1116
    I'm Naman (@namanjain1116) reported

    @Paytmcare Ho please help with refund booking id is 27389162862

  • debasishpanda05
    𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported

    @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

  • SachinKumarTom3
    Thakur Sachin Tomar (@SachinKumarTom3) reported

    @Paytmcare Support is useless as so is your AI assistant. Raised many requests to deactivate Paytm business and return Soundbox but it's useless. Nobody comes home to collect soundbox. Multiple requests neglected.

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @Vishvjeet__01 @Paytm Hi Vishvjeet, I’ve noted your concern regarding the Paytm account login issue. I’m checking the details and will get back to you with an update shortly. Please stay connected for any further assistance.

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @MoCA_GoI I know, I am waiting for @Paytm @Paytmcare to refund it back to me. Please help.

  • iqbal_waquar
    Mohd Iqbal Ahmad (@iqbal_waquar) reported

    @Paytmcare @Paytm @PaytmTravelCare Extremely disappointed with your lack of support and accountability. Despite repeated attempts emails remain unanswered. I expect a clear justification and refund without further delay. Please look into this urgently.

  • pardeep_nehra
    Pardeep nehra (@pardeep_nehra) reported

    @Paytmcare What you will assist me. At least don't harras people anymore. I came here to let people know how big pain is for small request on paytm in name of bot. Can't even talk to real customer care.i already uninstall ur app n will sure as much I can do I will.

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @PaytmBusiness @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account, yet the ticket is being closed repeatedly without actually processing the closure. A ticket should not be

  • Prateek_Dutta_
    ঔৣ✞ 𝗣𝗥𝗔𝗧𝗘𝗘𝗞 𝗗𝗨𝗧𝗧𝗔 ✞ঔৣ (@Prateek_Dutta_) reported

    @Paytmcare Aap logo ki commitment ki koi ehmiyad hoti hai ya nhi? Its been more then 15-20 days still facing issue no resolution. I think need to deactivate your paytm. Useless

  • VaishySachin
    @Sachin Vaishy (@VaishySachin) reported

    But bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst

  • aditya_vikash
    Vikash Kr. Singh (@aditya_vikash) reported

    I think I'll have to ban Paytm now. It's too much you guys don't have solutions to some problems .Our company has stooped so low that we cant even find a customer service number and there's no call option either it's as if we're criminals and being investigated. @Paytm @Paytmcare

  • hitenbrahmbhatt
    Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reported

    Hey @flyspicejet @Paytmcare do u have intent to resolve the problem and give my refund.. it's almost 20 days gone still I didn't received my Refund for which flight has been cancelled by Spicejet and booked from Paytm Apo. PNR NGNL3N @MoCA_GoI Hope u r taking note & get involved.