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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Chhindwāra Transactions 8 days ago
Noida Transactions 20 days ago
Pānīpat Login 20 days ago
New Delhi Transactions 20 days ago
Chhindwāra Transactions 20 days ago
Bengaluru Mobile App 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SyedMuz31229099
    Syed Muzaffar (@SyedMuz31229099) reported

    @Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎

  • Techie_Leaf
    Chiranjivi Raj (@Techie_Leaf) reported

    Due to this issue, I switched from @PhonePe to @Paytm .

  • PramodM54521118
    Pramod Maurya (@PramodM54521118) reported

    & when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.

  • JustnbieberIND
    Justin Army (@JustnbieberIND) reported

    @GooglePayIndia @PaytmBusiness @Paytmcare pls resolve the issue.

  • divyanshifr
    Divyanshi (@divyanshifr) reported

    @fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @SohidulBiswas @Paytmcare I am facing the same issue, how to solve it

  • DanishG33582187
    Danish Gupta (@DanishG33582187) reported

    @Paytmcare @Yendrapati1991 Hey paytm why you not replying me what's your issue I messaging you from 7 days continuously but you even not giving s single response to me what's this behaviour paytm? @Paytmcare please check your dm and respond me

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare It is been three days. But no solution. What is issue could you pls confirm

  • TenMinuteSW
    tenminutes (@TenMinuteSW) reported

    Hi @Paytm can you pls help me resolve this" device environment is not correct " bug?

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare You are losing customers because of this mistake in the code. People are earning money by posting fake videos of how to solve the malicious app error. Hire better developers!

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    Hey @PaytmCare, my support ticket (200012349631) was closed by your team without a refund. I accidentally redeemed just ₹100 from my ₹2,381 flight voucher due to a lack of single-use warnings. As a regular user, I request a goodwill refund of my remaining balance. Please help🙏

  • am_ujjwal_
    Ujjwal Kumar (@am_ujjwal_) reported

    @Paytmcare @AnkurGarg123275 My Paytm account issue hasn't been resolved; it remains blocked. Please unblock my account.

  • acjose93
    CJ (@acjose93) reported

    @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

  • GSC1971
    Gyanendra Singh (@GSC1971) reported

    @Paytmcare I am unable to login in paytm. Paytm unable to send OTP on my registered number. I am in 5G network area.

  • iSachinJha
    Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported

    @PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue

  • m14z4
    Mirza Anwaarullah Baig (@m14z4) reported

    Thinking about what to build at @Paytm’s #BuildForIndia AI Hackathon. What if you didn’t give an AI agent access to your bank account—you gave it a controlled financial identity? Voice + agentic payments + dynamic UI, with spending rules and human approval built in. Exploring.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare What is issue u r taking so long. May I get an update. Same answer is repeating from last 5 days

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare Your response shifting responsibility to the PSP/bank is completely unacceptable. The default preference issue and routing failure happened within the app integration. Furthermore, to avoid any further confusion, I have already removed all bank accounts from WhatsApp Pay.

  • Apparkhandelwal
    Appar khandelwal (@Apparkhandelwal) reported

    @Paytmcare @Paytm ticket not resolving its been more than 48 hrs Ticket id - 200012533196 No one is responding over chat, no option to call, what a worst service it is !!! Deducted money for bus ticket, that has been cancelled by bus operator, now no refund has been processed.

  • yt_star_yash
    yt star yash (@yt_star_yash) reported

    @Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .

  • noxiousgiri
    Giri Sai (@noxiousgiri) reported

    @Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket

  • sachin_6600
    sachin bansode (@sachin_6600) reported

    @vijayshekhar it would be @Paytm if you were to work harder @vijayshekhar and solve bigger problems in the financial space.

  • iloveeeeeeeuu
    BASTAGANAHAINA (@iloveeeeeeeuu) reported

    @divyanshifr @Paytm how it's working fine in my mobile cross cheked how in you it not working and in hour working fine. it will not work like that

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare If this technical glitch and accountability are not addressed properly in writing, I will escalate this matter to the RBI Digital Ombudsman.

  • JustnbieberIND
    Justin Army (@JustnbieberIND) reported

    @Paytmcare The customer has left shop after he showed us that the payment has been completed. What should I do? Did I lose the amount?

  • RSHIS
    RISHI AGARWAL (@RSHIS) reported

    @Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help

  • divas_dwivedi
    divas dwivedi (@divas_dwivedi) reported

    @Paytmcare @PhonePe please help here.

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @akashkalyan01 @Paytmcare @Paytm Same issue, any clue how to solve