Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/08/2025 00:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (56%)

    Transactions (56%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Transfer (22%)

    Transfer (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Rakhal_Raja_ Rakhal Raja Hazra Chowdhury (@Rakhal_Raja_) reported

    @Paytm Paytm I Need help, i Did a transaction today at 3:25 p.m. but still showing pending, while in other times it took only a few seconds to a successful transaction. But why this happened today with me, i need help, plz help me, 🙏🙏🙏🙏

  • iamnayeemsrk Nayeem srkian (@iamnayeemsrk) reported

    @Paytm I am facing problem during upgradation of postpaid limit.Many times captured my selfie and try again letter. It will be better if you give the old limit back.. Being a loyal user of your postpaid delite service.Please active my account again

  • RajanMurugan10 Rajan Murugan (@RajanMurugan10) reported

    @Paytm Please my paytm Savings account unblocked please help

  • urbanmonk_ Kunal Adhikari (@urbanmonk_) reported

    Hey @Paytmcare I need support with my fasttag, please help!

  • GautamK98000818 Gautam Kumar (@GautamK98000818) reported

    @Paytm @vijayshekhar I made payment for rent and it was received by Paytm but still not credited to my landlord account. Trying to reach on helpline number which never get connected. Please help else my landlord will throw me out.

  • Grapheene Futurestic (@Grapheene) reported

    @Paytm Why dont support for NCMC transit payments too via NFC mobiles 1 India 1 App for any payments & bankings @vijayshekhar

  • Rakhal_Raja_ Rakhal Raja Hazra Chowdhury (@Rakhal_Raja_) reported

    @Paytmcare Please reply Paytm Bank care, i have already given You the transaction Id privately. Still you did not replied and still showing pending, now please do something, help me, it's very urgent to me. please do something to solve my problem. Please reply.

  • CustomizedSk Sk Customized world (@CustomizedSk) reported

    My account 7276712360 block without any reason solve my problem fast 15 days completed not any response from your customer care 23k rupees in my account solve this problem fast #paytm @Paytm

  • mrmohitdm Mohit M (@mrmohitdm) reported

    @Paytm Paytm Postpaid not getting activated for me.. Raised complaint no response.. Pathetic service from you!!!

  • CustomizedSk Sk Customized world (@CustomizedSk) reported

    My account 7276712360 block without any reason solve my problem fast 15 days completed not any response from your customer care 23k rupees in my account solve this problem fast #paytm @Paytm @PaytmBank

  • pradeepsh_in Pradeep (@pradeepsh_in) reported

    @PaytmMoney @Paytm @vijayshekhar looks like there is a data security breech in your system for the failed UPI payment. I get a call whenever a payment fails n they says "calling from ur bank let us help u to make the payment success. Caller numbers +914461607475, 08061607475.

  • SarbaniMondal15 Sarbani Mondal (@SarbaniMondal15) reported

    @Paytm Help

  • v4vyshak Vyshak.K.P (@v4vyshak) reported

    @Paytm @Paytmcare when I am trying to do my KYC the system says it is being used by another account!! how do I correct it?? and it is totally absurd KYC is not needed for adding money but its must for making payment. #paytm #issue

  • Sahir013 Sahir (@Sahir013) reported

    @Paytmcare @Paytm Pls help me remove my saved cards from my account. Can't seem to do so. Don't see that option through settings. It's been a struggle and your chat and call options are utterly useless

  • pn_nishant prashant nishant (@pn_nishant) reported

    @Paytmcare plss help me I have described my problem in inbox

  • AnkitAn37325482 Ankit Anand (@AnkitAn37325482) reported

    @Paytmcare Dear Sir/Madam I don't know why blocked my Paytm account please help me unblock my Paytm account. Already I Am Complete my full kyc. 9304946581 Is my Paytm Number And My Name Is Harinandan Lal

  • IftekarAlam25 Iftekar Alam (@IftekarAlam25) reported

    I placed an order on Swiggy on 30th Dec,2021 at 11:58 a.m. and as the order was not placed they initiated a refund and they are saying it is completed but till now i didn't receive the refund. I also have the RNN number. Please help me quickly regarding this problem.@Paytm

  • iamowais12341 asim khan (@iamowais12341) reported

    @Paytmcare @Paytm Plz resolve my issue

  • e930d0ac6656466 Govind Pareek (@e930d0ac6656466) reported

    @Paytm @Paytmcare Please help to deactivate Paytm postpaid service I raise request and call multiple times to your CC team but response is very negative Ticket id:- 22056874388

  • justforsabbath KGB (@justforsabbath) reported

    @Paytmcare i no longer receive notifications or alerts of any transaction in Paytm. Plus your Paytm 24/7 chat option is useless why don’t you have a proper support like Amazon or other apps. You don’t care about your customers.

  • AmazeGamer4 Amaze Gamer (@AmazeGamer4) reported

    @Paytm @paytmbankcare my 25000 got deducted but transaction failed because of UPI crash today please refund it as soon as possible and why there is no human customer support bot keep repeating the same thing.

  • UnknownWriterM m.💫 (@UnknownWriterM) reported

    @Paytmcare hello, my money was deducted from the paytm bank but didn't add to the account I was transferring to. what's wrong? I have sent you guys a dm as well. kindly help asap!

  • NairDenisse Nair.pucheta🍉 (@NairDenisse) reported

    @ErshadA65958726 @Paytm I was recommended to @stainlessamama they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • Rohitjha995 Rohit jha (@Rohitjha995) reported

    What a waste paytm care never connected with customer agent @Paytmcare @Paytm also not responding to the tweets @vijayshekhar please put some money on customer service because customer service is very important

  • Sai_Kumar_Aarya Sai Kumar Aarya (@Sai_Kumar_Aarya) reported

    Hey @Paytm @PaytmBank @Paytmcare Please Help, Got A refund of ₹1775 from Amazon Pay Later (Capitalfloat) to upi ID linked with paytm bank account but it was not credited here's the RRN 200413407932 provided by Amazon Pay please check details where's money.

  • Rakhal_Raja_ Rakhal Raja Hazra Chowdhury (@Rakhal_Raja_) reported

    @Paytmcare Please reply Paytm Bank care, i have already given You the transaction Id privately. Still you did not replied and Now Paytm showing the transaction failed but still I did not get my money in my bank account now please do something, help me, it's very urgent to me. please help.

  • iamowais12341 asim khan (@iamowais12341) reported

    @Paytmcare @Paytm I need help

  • HemantS34164283 Hemant Sharma (Tiger) (@HemantS34164283) reported

    @Paytmcare What should customer do to report these kind of fraud for public awareness.

  • Miguelo108 Miguelo (@Miguelo108) reported

    @Paytmcare hi i need help regarding a fraudulent transaction in my account please help me out

  • ironman69493110 Ironman (@ironman69493110) reported

    @Paytm I made a transaction of Rs. 590 through you using @amazonpay link. The money was not received. Can you help me ? Or else refund the money to my account as soon as possible.