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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 8 days ago
Pānīpat Login 8 days ago
New Delhi Transactions 8 days ago
Chhindwāra Transactions 8 days ago
Bengaluru Mobile App 8 days ago
Sūrat Mobile App 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • bhagavanraghave
    Raghavendra Jalluri (@bhagavanraghave) reported

    @Paytmcare Paytm is a platform I have used to do the bus booking . Also confirmed with the message proofs and even call recording that I have from operator on the bus cancellation, so Paytm should be responsible to issue the refund to the customer and go in legal way against the operator

  • Ujjwalkhannaa
    Ujjwal Khanna (@Ujjwalkhannaa) reported

    @Paytmcare Utterly disappointed with your customer care @Paytm Absolutely pathetic #paytm #pathetic

  • Bill_o_ta
    Bill_o_ta😼 (@Bill_o_ta) reported

    If it's my phone, my information, my bank details, I should be able to take screenshot of what ever ******** is on my screen. Annoying as hell. 😐😐 Why can't I SS my own transaction details? @PhonePe @Paytm

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm It is. Tried to make payment then checked app. It is down for a while seeing tweets here.

  • shubhroxstar
    Shubham Saxena (मोदी का परिवार ) (@shubhroxstar) reported

    @Paytm @Paytmcare I have been tired with your services, if wish to speak you customer care no direct facility is available

  • akashkalyan01
    Akash Kalyan (@akashkalyan01) reported

    @Paytmcare @Paytm I've already tried Uninstalling reinstalling the app, Clearing cache and app data, Restarting my phone Unfortunately, the issue still persists. This is preventing me from accessing my account and using Paytm services. Please look into this and help resolve it as soon as possible.

  • sankitdev
    sankit (@sankitdev) reported

    .@Paytmcare I wasn't aware of your game. I thought to give a try to Patym Postpaid. What a *****ing nightmare. It keeps adding small charges for no reason. Wtf is "Bounce Charges". Pls close my postpaid i have paid all my due and you *****ing extra charges. Also refund my 50 Rs Back. and whoever is lending partner both go to hell.

  • Sainianu22
    VoiceOfChange_Anu (@Sainianu22) reported

    @Paytmcare No data found of health insurance on Adiya Birla Website.

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.

  • meme_junkiee
    Magadh (@meme_junkiee) reported

    @Paytmcare bc I can’t access my account ?? Wtf is wrong with you ?

  • Singhrohit9956
    Rohit Singh (@Singhrohit9956) reported

    @Paytmcare @vijayshekhar sir please paytm customer care is to poor service please solve my issue travel voucher issue

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare I need the resolution in the next ten minutes. Have sent all details. This is next level harassment which I have never experienced! No customer care email, no customer care number, only automated response on app. Next level ridiculous this is

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @vijayshekhar @Paytm @PaytmBusiness fraud service by paytm deduct my amount without my consent and after 40 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay

  • aesthetic_rom
    aesthetic _rom (@aesthetic_rom) reported

    Hey @Paytmcare I got a voucher code vut due to wrong upi it was not successful now it showing this voucher already used . Please help me

  • RathoreJaysingh
    Jaysingh (@RathoreJaysingh) reported

    @Paytm My previous phone stopped working; it had the Paytm app installed. Now, I need to activate the Paytm app on my new phone. My mobile no 9636638009 Bsnl sim very slow

  • BeingRaoSharukh
    🇮🇳Rao Sharukh🇮🇳 (@BeingRaoSharukh) reported

    Worst experience with Paytm. ₹6,225 was debited from account 3 days ago, yet the payment is still pending despite multiple complaints. Two tickets raised already but nobody contacted yet.   Call me now and resolve this issue now.       Con no - 9690773800 @Paytmcare @Paytm

  • d_ravirai
    Ravi Rai🇮🇳 (@d_ravirai) reported

    @Paytm @vijayshekhar The biggest problem why I prefer Gpay over paytm for upi use is below. 1 - If I have to open The app for upi payment it loads late because of so many options on screen. 2 - Too congested options compared to GPay .

  • SyedMuz31229099
    Syed Muzaffar (@SyedMuz31229099) reported

    @Paytmcare @vijayshekhar Now u will take another week to review my account and that too without notifying me. U please first assist me with the ongoing issue.

  • sameergoyal
    Sameer Goyal 🇮🇳 (@sameergoyal) reported

    @cassbdb @Paytm Actually AWS was down and hence a lot of services went down globally …

  • hirasinghadhika
    Hira Singh Adhikari (@hirasinghadhika) reported

    @Paytm app is not working

  • imMukeshK
    Mukesh (@imMukeshK) reported

    Dear @Paytm team, I booked flight ticket from Darbhanga to bangalore with booking id 27407277757, Still ticket not confirmed, could you please help me asap.

  • santoshraig
    Santosh Rai (@santoshraig) reported

    @sunilp3007 @Paytm Right said all upi down

  • DrAbhishek_Ind
    Dr Abhishek (UR) (@DrAbhishek_Ind) reported

    @bhattpushkar @Paytmcare Thank god i thought only i am having some problem .

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare You guys should get a award for the horrible customer care and harassment you guys do !!! I booked a flight ticket yesterday from the app and since then I am not able to do web check-in..there is customer care number, no response to 5 complaints I made on the app

  • sainiajay16
    Ajay K Saini (@sainiajay16) reported

    @Paytm @PaytmCheckin need help to get the details correction in flight booking as well as for partial cancellation for ticket. Unable to contact with Paytm support and neither getting response on email and chat.

  • PrudviVysyaraj
    Prudvi_Bob ©️ (@PrudviVysyaraj) reported

    @Paytm @Paytmcare @SuryodayBank Paid ₹9,000 in full on 30 July & requested closure. Yet ₹180 Convenience Fee + ₹32.40 IGST was charged,and ₹212.40 was auto-debited on 3 Aug. Multiple emails to Suryoday Bank,but no acknowledgment or response.Why is customer grievance ignored?

  • ammidubai
    hameed (@ammidubai) reported

    @Paytm #Your #Scanner has some #Bugs Kindly Fix it

  • SGM2555
    SGM (@SGM2555) reported

    @Paytmcare I am facing issues over the app and non payment. I am unable to make any payments for over two hours now. Please assist. Thank you

  • jagatkhimani
    Jagat Khimani (@jagatkhimani) reported

    @Paytm @Paytmcare Paytm down since 2-3 hours, anyone facing issue with Paytm ?

  • Andcolorpocket7
    Md Aurangzeb(اورنگ زیب) (@Andcolorpocket7) reported

    @Paytmcare My issue is not fix until now