Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 4: Problems at Paytm
Paytm is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 12 days ago |
|
Chhindwāra
|
Mobile App | 19 days ago |
|
Jaipur
|
Mobile App | 22 days ago |
|
New Delhi
|
Mobile App | 27 days ago |
|
Yamunānagar
|
Website | 29 days ago |
|
Mumbai
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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ವಿಜಯೇಂದ್ರ 𝕏 ಇಂಗಳಗಿ (@VijyendrIngalgi) reportedHey @Paytm from day 1 to till now I was trusted and using Paytm but you really disappointed me with your service, i can't able to find wallet where it was having some amount and i can't even able to contact the customer support, the chat bot is not helping at all @Paytmcare
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Lavanya A. (@happybychoicee) reported@Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!
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Pulkit_625 (@guptapulkit625) reported@Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar
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𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported@pumapuma321 @Paytm It's routine why because they provide worst service.
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UNCLE DADDY (@MemerYaaravar) reportedWhy you replied @Paytmcare @Paytm when you don't wanted to solve the problem. Its 4 day after your tweet and you are not responding the message from last 72 hrs.
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Sneha Gupta (@snehagupta_in) reported@paytmbankcare Kindly guide me how can I get my FD because I have an urgent requirement. And due to the breaking facility only I have done FD through @Paytm app. Hope you will not break my trust which I kept when other told not to do. And why app is not working.
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Sachin Maheswary🇮🇳 (@SachinMaheswary) reported@Paytmcare When will you address people issue on time . It's been more than 3 months since initial complaint. You are so arrogant that you sidelined the complaint from @jagograhakjago . @Paytm Don't think that no one is watching your fraud. Every indian is aware of your fraud tactics.
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare my account is blocked from last 12 days still no respond from your side. app showing your number is blocked from login
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Pushpendra (@ojasgabbar20) reported@Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.
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Aman Saxena 🇮🇳 (@imAmanSaxena) reported@Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..
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Sujeet Gupta (@sujeet_gupta45) reportedHi @Paytmcare, I'm unable to log in to my Paytm account. I've tried multiple times, but the issue still persists. Kindly look into this and help me resolve it as soon as possible. Thank you.
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.
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MAHESH PATEL (@333_mahesh) reported@Paytmcare your site has crashed and some of the portions are unable to open. What is this nonsense going on. Have you crashed indefinitely and r you going out of business. My invested money is not being accessed to on your site. R u finished or in the process. Iam anxious
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Sumit Jha (@Sumit_jha20) reported@Paytmcare I think you and your team will be forever working on this like they did for the last 30 days. @dealztrendz team please help me in raising this awareness against the scam this @paytmgold is running. I invested in Paytm gold on your suggestion.
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Harsh jain (@hjain11) reported@Paytm this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. @Paytmcare #CustomerSupport #Paytm
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J. D. Rathore 🇮🇳🇮🇱 (@jagdishJR7) reported@SarvamForDevs @SarvamAI @Paytm I like to use Indus but it is too slow to give answers.
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Zetarium (@farhan_aahmad) reported@Paytm are you will to lose your customer because of your customer service . From 6 -7 you don't care about my problem no solution nothing at all that the hell is your support .... I dm them yesterday but no reply from then
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chandrashekar srinivasan (@The_DailyEditor) reported@Paytm having repeated issues with your upi app saying my bank account is inactive when it is not! Have triple checked with my bank, account is fully active. Why are you blocking payments?
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Reddy (@iam_Rah12627) reported@IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..
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Lavanya A. (@happybychoicee) reported@Paytmcare Now it has been 4 days now still no resolution despite sharing all the required details @Paytm please help?!
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Tareek Aaryan (@Tareek_Aaryan) reported@PaytmBusiness @Paytmcare @SMFGIndia My complaint is already under review with SMFG and Paytm. However, today multiple auto-debits of INR 620 have been processed from my account while the loan adjustment and due calculation issues are still under investigation.
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दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported@Paytmcare @vijayshekhar @PizzaHutIN I am following with support team from 24th May but not getting any resolution. Ticket no- 200011735369 Very worst service.
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Ronak Brahmbhatt (@Ronakkb) reported@Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??
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Nikhil Choudhary (@nikhildipp) reportedHey @Paytmcare Need Help to integrate payment gateways
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ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported@Paytm food wallet money is not working, so how to get the remaining balance.
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Ajay Kumar (@kasnia_Ajay30) reported@Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login my paytm account but not successful because It's shown under review till now from last 4 days. Please help me and resolve this issue immediately.
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Rakesh Pantagada (@pantagadarakesh) reported@Paytmcare Worst service taking huge convenience fee
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Raosahab (@NitishRaosahab9) reported@Paytmcare Check out the dm and please quickly solve my problem