Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (35%)
- Mobile App (35%)
- Website (12%)
- Login (12%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
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Website | 4 days ago |
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Mobile App | 4 days ago |
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Login | 18 days ago |
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Transactions | 25 days ago |
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Mobile App | 1 month ago |
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Withdrawals | 1 month ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytmcare Is this your service to customers you have not refunded.Customer is not your priority.
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Kasish Sherpa (@kasish_sherpa) reported@Paytmcare I made a mobile recharge of 982 it's been 2days it's still stuck on pending, money is already deducted come on fix it. I have raised ticket too still no help all u say it's it's under process.
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Vishnu saini (@Vishnu_Saini74) reportedHii @Paytm @Paytmcare @vijayshekhar I need my bank statement from January 2021 to April 2022 Plsss help
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ByAswinmv (@asweeenmv) reported@Paytmcare I would have to share my number here cause I don't what problem with your dm, seems like you blocked me
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GJ (@Jangid_Girijesh) reported@Paytm i am trying to withdraw my money since last 3 years. Everytime I raise a request, either there is some technical issue or I get some automated blurbs generated by AI. Please let me transfer my wallet amt to my account then I will uninstall the app.
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Dark horse (@BarotKaush54950) reportedI have not received any direct message. Why @Paytmcare is hesitant providing customer support number.
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Shrirang Tambe (@tambe_shrirang) reported@Paytmcare I am not able to login to paytm app which is required for mobile number change, since I don't have outgoing facility on that number. I can receive otp but there is no provision to login to app with otp alone. What kind of stupid design is this where one can't even login to app?
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Nehru (@roflnehruu) reported@Paytmcare @Paytm @PaytmBank I am trying to close my Paytm payments bank account permanently but I'm not able to login. Also I had raised a similar request a year ago where I was told that the account will be closed but I can still see it active.
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Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported@Paytm @SpiceJet Update on my complaint (AirSewa: HT720531) SpiceJet confirms refund was already processed on 29 Apr to AIR IQ (Paytm partner). Yet I have NOT received my money. Why is Paytm holding customer refunds? Resolve immediately. #RefundDelay #Paytm
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Mohd Farman (@faizali7714) reported@Paytmcare Not resolved me issue fraud paytm
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Ishita (@Ishitam1001) reported@Paytm this is extremely frustrating. I made a wrong UPI transfer last night and have been trying to get human support since 8 AM. Ai said a ticket was created and someone would reach out — but instead, after 3 hours, the issue is suddenly marked as resolved with 0 help.
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Shivam Verma (@shivamv789) reported@RBI i wanted to dispute some transaction for which i didn’t receive service but @Paytm postpaid is not letting me raise dispute on any transaction this is against @RBI guidelines. Please help here
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Ashish K. (@_itz_Ashish) reported@Paytmcare You are providing inconsistent responses. On one hand, you state that “the scratch card is expired and no longer applicable,” while on the other, you mention that “the concern is being looked into.” I request you to thoroughly review my issue and provide an answer/resolution.
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Abinash Nag Roy (@AbinashNag28433) reported@PaytmBank @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport
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Gourav Lodha (@lodha_gourav) reported@Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.
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Vikas kumar (@vikask063) reportedHi @PaytmMoney @Paytmcare Please help to update my mobile number in my paytm money account so that I can access my mutual funds
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Sanjeev Kulhari (@Sanjeevkulhari8) reported@motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.
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Ketan Mehra (@ketanmehra05) reported@Paytmcare Please help in this. I have been struggling to get my refund from last 45days but either they aren’t responding or giving new excuses. Is it so difficult to get refund of a cancelled flight? Instead of giving damages, they aren’t even giving original refund. @DGCAIndia @RamMNK
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Pawan Singh Bhandari (@lmPSBhandari) reported@Paytm Not able to access my FD account need money urgently @RBI help please
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Lavkush Vishwa (@Lavkush_vishwak) reported@Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.
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Mizan (@realmiizan) reported@Paytm @Paytmcare I’ve noticed sudden deductions on instant settlements starting today, whereas no such charges were applied earlier. Kindly provide a clear explanation and review this issue at the earliest. #CustomerSupport
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Zaraki_kenpachi (@darshangowdan11) reported@Paytmcare I’m facing an issue with a merchant settlement.Transaction amount: ₹954 Status in app: Showing “Credited” Issue: Amount not received in bank account and no SMS confirmation This was from yesterday’s transaction. Please check and resolve at the earliest.
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Joel Joel (@Joel005003) reported@Paytmcare @Paytmcare This issue has been pending since 16 April and I still haven’t received my refund. Multiple follow-ups have only resulted in repeated “we are checking”responses. Please provide the refund ARN/UTR number and confirm when the amount will be credited. @jagograhakjago
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kapil sharma (@kapilsharma2909) reported@Paytm @PaytmBusiness my soundbox is not working I registered more than 3 complaint within 15 days but no response from your side , change my soundbox else I will complaint in consumer court because you are continuously charging me for soundbox @jagograhakjago
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इतिहास (@imtherishi) reported@Paytm @Paytmcare hello there, I have made a Payment through my Paytm but the transfer is made in a wrong mobile number and the recepient is not answering the call, pls help me to refund my amount immediately, I have made the transaction through @ICICIBank , kindly help urgent 🚩
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The_BL (@BL_Dangi) reported@Paytmcare Very poor service by @Paytmcare and Chandra Raj Travels. I missed my bus despite booking online through Paytm. When I contacted the Chandra Raj Travels office, they said, “Online booking hai to main kyun help karu,” and refused to support. This behavior is unacceptable
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DeeVam Gupta (@GuptaDeevam) reported@Paytm @Paytmcare @PaytmBusiness I have MULTIPLE SHOPS in jammu from last 20 days my sound box and card swipe machine are not working i have called various concerned person your customer care and none of them are responding. Revert me or will close all & mv to bank machines.
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ByAswinmv (@asweeenmv) reported@Paytmcare Okay I will be waiting for the issue to resolve as soon as possible
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Vibhuti kumar (@Vibhuti_kumar_) reportedI urgently need help from Paytm Payments Bank. I’m unable to download my cancelled cheque because my KYC is not getting completed due to a technical issue. I’ve tried contacting customer care multiple times but got no response. This is urgent. @paytmbankcare @Paytmcare
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Anshul Semwal (@As_Motovibes) reportedMy Desire To working in Payment Operation Role Can you Gave me a chance @Paytm #Fintech #Payments