1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 53% Mobile App (53%)
  • 20% Website (20%)
  • 13% Transactions (13%)
  • 7% Login (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, Yamunānagar, Mumbai, and Greater Noida.

CityProblem TypeReport Time
New Delhi Mobile App 3 days ago
Haridwar Transfer 22 days ago
Bhubaneshwar Website 22 days ago
Agra Mobile App 1 month ago
Chhindwāra Mobile App 1 month ago
Jaipur Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Himansh12482560
    Himanshu Chhabra (@Himansh12482560) reported

    @Paytmcare I really dont understand what is stopping you to fix this issue? M not able to use paytm.

  • fornavneet1
    nav (@fornavneet1) reported

    @Paytmcare My phone is working well. Call me

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    Hi @Paytm from past 1 week I am unable to use Paytm why. It's showing your device is incorrect please resolve my issue as soon as possible I'm a very loyal user of Paytm for the last 9-10 years but why is this happening. It's warning sign coming @Paytmcare @Paytm #paytm

  • KumrShankar
    RAVI SHANKAR (@KumrShankar) reported

    @Paytmcare Why I'm unable to withdraw my money from Paytm payment bank. Kindly help me !!

  • BappyKu68879203
    Bappy Kumar (@BappyKu68879203) reported

    @Paytm I was making a UPI transaction of 9700rs and the the transaction has failed but the money was debited from my bank account UPI reference number 208000439392 ... Please solve my issue and refund the amount .. it was very crucial transaction an need this money in urgency

  • theden03
    Khair (@theden03) reported

    @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytm @Paytmcare but despite waiting for more than 2 weeks, there has been no update or resolution also not able to contact any Paytm customer executive Kindly look into this matter on priority and process my refund or provide a clear update 3/3 #citylandtravels #CustomerSupport #RefundPending

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare Please fast solve My problem Your account is under review

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytm @Paytmcare and they confirmed that the refund was initiated from their end and that Paytm, being the booking partner, has to process the refund. I raised a support ticket on 26 May 2026 (Ticket ID: 200011749289), 2/3

  • as_010399
    as (@as_010399) reported

    @PaytmBank I want my Paytm bank statement for the month of February 2022. Help me with the same. @Paytm @Paytmcare

  • GargVedant
    Vedant Garg (@GargVedant) reported

    . @Paytmcare My flight was cancelled and a support ticket has already been raised. However, there has been no follow-up or update from your team so far. Requesting you to kindly look into this ticket (allow me to DM) at the earliest and take immediate action. Thank you.

  • ImSANTO39590187
    I,m SANTOSH (@ImSANTO39590187) reported

    @Paytm my fd account not opening always show server error very frustrating

  • filmy_fardeen
    Fardeen khan (@filmy_fardeen) reported

    @Paytmcare @Paytm I need help updating the PAN card linked to my Paytm account. The PAN currently associated with my account is not mine, and I want to update it with my correct PAN details. Please assist me with the process. Thank you.

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

  • bigheadsayshi
    Gforgoat (@bigheadsayshi) reported

    @Paytmcare @Vrindavana2025 My issue hasn’t been addressed wow @Paytmcare its been more than 10-12 hours

  • UmeshMishra309
    Umesh Mishra (@UmeshMishra309) reported

    Dear @Paytmcare, I have raised multiple requests for a new Soundbox and repeatedly contacted local vendors, but there has been no response or follow-up. This is affecting my business operations. Kindly resolve this issue at the earliest.

  • champdevansh
    Devansh Sharma (@champdevansh) reported

    @theLisanAlGhaib @Paytm Nah they said they will look into the issue and try to solve asap. Did you raise any ticket or get any call from them?

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • AshishD69007140
    Ashish Dwivedi (@AshishD69007140) reported

    @Paytm I can my help me paytm se reliving letter chahiye mil nhi pa raha customer care number & email not accept default number paytm please help me ashish Kumar employee code. 10125109 mo. 6392084254

  • saurabh_youtube
    Saurabh Singh-YouTube Strategist (@saurabh_youtube) reported

    hey @Paytm @Paytmcare problem is still not resolved

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.

  • iamB_Chandel
    Bhavesh chandel (Advocate) (@iamB_Chandel) reported

    and there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.

  • itsharshitraj
    Harshit Raj (@itsharshitraj) reported

    @Paytmcare @Paytmcare I have sent you my issue in private DM , please lookout urgent

  • Prasun27
    Prasun Banerjee (@Prasun27) reported

    @Paytmcare @Paytm I have an automatic payment mandate for Netflix.. I would like to delete that .. but every single time it’s asking for sim verification and failed.. have tried everything but failed.. please help me to delete that automatic payment for me .. thx @UPI_NPCI

  • GODKILLER387
    KING_K (@GODKILLER387) reported

    @Paytmcare I'M VERY TIRED! IT'S UTTERLY FRUSTRATING HOW PAYTM HAS EVOLVED! EARLIER I DIDN'T FACE ANY PROBLEM BUT NOW 😔 YOU CAN'T EVEN REFUND MY MONEY 😭 WHAT ARE YOU GUYS UPTO!? MANY PEOPLE ARE FACING THE ISSUE. YOU GUYS CAN'T EVEN GIVE AN ESTIMATED TIME. RAISE A CANCELLATION!!!

  • vinayp2000
    Vinay Prakash (@vinayp2000) reported

    @IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare

  • CyrilEmmanuvel
    cyril emmanuvel (Real) (@CyrilEmmanuvel) reported

    @Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI