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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (43%)
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Mobile App (29%)
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Transfer (29%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.
| City | Problem Type | Report Time |
|---|---|---|
 Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App | |
| Shillong |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Tiwari
(@Vjtiwari152) reported
@Paytmcare Every time you guys reply with this same message. How much customer will wait for your technical issue. Atleast provide some updates after sending this machanism msgs
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Souradeep Ghosh
(@souradeepg16) reported
@Paytmcare I am trying to apply for a paytm bank cheque book and there's an issue that due to Covid 19 lockdown it can't be delivered to my address. I'm from Kolkata and there hasn't been any lockdown here for the past 6 months. All other courier service providers are working.
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Ashish Shukla
(@ashishsshukla) reported
@Paytm the amount got deducted but didn't get credited to another account Call center no is not working Please help
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Rohit Rajput
(@RohitRajputlive) reported
Hey @Paytmcare my paytm account is blocked after following all the instructions I’m unable to retrieve my account kindly look into it and fix it ASAP!! cc: @Paytm @PaytmBank
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Vijeth Shetty
(@VijethS92321552) reported
Hey there ! @Paytm @Paytmcare @PaytmBank I am facing issue from 3 Feb !! I have reached every customer agent of your branch !! They haven't resolved my issue yet they are just delaying it day by day !! I am not getting a proper service here !!
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ShilpiCreativeArts
(@screativearts) reported
@Paytmcare hi, I have been noticing many fraudulent activities on my Paytm account. Trying to contact the customer care since last 3 weeks but no one is responding properly. It’s very frustrating experience. Please DM me to solve this issue.
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Hiren Raiyani
(@raiyanihiren) reported
@HDFCBank_Cares 3. I have tried to autopay my LIC but your cc billdesk not working. For this issue, I have contacted my branch and also contact with cc agent but after 6/8 month still My instalment is not auto deduct with your bill desk. Now I have set up my autopay with @Paytm and working.
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Arun
(@arun0janath) reported
@Paytm I'm facing issue on paytm I'm not receiving any OTP from paytm couldn't transfer money also
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Soni Bidlloan
(@SBidlloan) reported
@Paytm @GooglePay @PhonePe_ I request to PAYTM, please help me to update my details. Why your team is so lazy and can't understand the problem which customer's facing.
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Gaurav Gupta
(@GauravG31197194) reported
@Paytmcare Need help sir Calling your call center Not getting my problem addressed Can u ask some one to call me I am your general customer Gaurav 9971995917 9175566971
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Tarun bansal
(@Tarunba38301737) reported
@Paytmcare,U guys solve my brother problem,please solve my one more problem,in my personal account I can not get my credit score,they show that your mobile number is not attached with any loan account,but I have 2 saving account in 2 different bank & also had one loan on mobile
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Hiren Raiyani
(@raiyanihiren) reported
@HDFCBank_Cares 3. I have tried to autopay my LIC but your cc billdesk not working. For this issue, I have contacted my branch and also contact with cc agent but after 6/8 month still My instalment is not auto deduct with your bill desk. Now I have set up my autopay with @Paytm and working.
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Ganesh Ram
(@GaneshR42251231) reported
@Paytmcare Issue not cleared
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Riddhima Dwivedi
(@ritzdwivedi) reported
@Paytm @Paytmcare its very disappointing that your customer care service is very bad. You cannot connect with your executives to get detailed info. And when we complain and tweet about the issue you use to delete the tweet. Very bad service &, really disgusting
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Murari Kumar
(@MurariKr25) reported
from
New Delhi, National Capital Territory of Delhi
@Paytm I think paytm is the worst app i have ever seen in my life. No customer service or feedback required. You work with your own system. Why you have hired employees whose are unable to resolve my issue.I am following up from last 80 days. Just see your service then write about other
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Tarun bansal
(@Tarunba38301737) reported
there also I register my bank account number,please solve this issue too,I contact with cibil customer care but they said that paytm help me to out this problem.@Paytmcare @Paytm My personal number is 85298-17589 Name tarun kumar
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Virat Kohli
(@ViratSuperstaR) reported
I bought @ICICIBank FASTAG and now facing some issues and their customer care is worst not helping at all. Can I buy @Paytm Fastag with same mobile number?
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YOGESH KHATRI
(@khatriyogesh011) reported
@Paytm this app is getting worse day by day . the customer care are not even replying . there is just small issue the wrong transaction was made by fasttag 1 month ago and i have raised tickets two times but no one is replying .
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Varun Joshi
(@varunjoshi173) reported
@paytmbankcare @vijayshekhar the ticket is open for 5 days. What will it take you to resolve it today? Every minute delayed in solving the problem is further confirming that @Paytm has lost the charm now
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Raman Dogra
(@ramidogra74) reported
@Paytmcare, @Paytm Pls provide/enable the facility for login with user-id and password on your website. You have only provided Qr-scan facility. thanks
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Shashwat Hota
(@andha_dhun_) reported
@Paytmcare Still no response on this issue! No response on the Paytm app customer care. Provide me with an update right away! @Paytm @Paytmcare
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khushboo
(@khushboo728) reported
@Paytmcare @Paytm I have purchased big bazaar voucher and 2 days are left but it's shown as deactivated. Please resolve issue by today. I have already sent DM and also raised query in 24x7 with number 184016155. But there is no response since 4 days.
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Deepak Kumar
(@Deepakkuma_) reported
@PaytmMoneyCare @Paytm Dear sir, I am unable to login into my Paytm Money Account. Kindly solve my problem as soon as possible.
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Agp Aditya
(@aditya_agp) reported
@Paytm @PaytmBusiness Plz paytm fix my document pending issue....soon
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Gaurav Gupta
(@GauravG31197194) reported
@Paytm @vijayshekhar Need help sir Calling your call center Not getting my problem addressed Can u ask some one to call me I am your general and merchant customer Gaurav 9971995917 9175566971
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Amresh
(@AmreshChandran) reported
@Paytm Dear Team, The amount in my Paytm wallet becomes ₹0 and gets back to its normal amount at random instance. I couldn’t reach customer care regarding this as you haven’t provided proper means to reach out. Kindly look into the issue #Paytm #paytmkaro
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Kuṇāl (קונאל) मम नाम कुणाल
(@Chef_Warrior) reported
from
New Delhi, National Capital Territory of Delhi
I have sent an issue on DM @Paytmcare. Kindly address it..
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Sunny Singh
(@Sunny4uh) reported
@Paytmcare Sir I think 1 month is enough time for settle this issue. One more thing your customer support is soo rude to me. Sir,Do u think we can trust u again? For middle class people this amount matters and you are not paying me extra money for your late response.
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Pradeep Kanodia
(@pradeepk_91) reported
@Paytm @PaytmBusiness many problems with accepting payment from cuatomres, app notifications for payments by customers aren't popping up, seems like a trick to make customers go for the paid messaging service that @PaytmBusiness has started recently. Tried all troubleshoots.
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Aman GoYal
(@_agmannu) reported
Hello Team, I have been calling you on helpline & have also emailed you a lot of times. But, I do not get any revert or assurance from your side. My amount is pending with you people from a long time and I want the issue to be resolved ASAP. Kindly do the needful. @Paytmcare