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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 41% Mobile App (41%)
  • 24% Website (24%)
  • 18% Transactions (18%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Haridwar Transfer 3 days ago
Bhubaneshwar Website 3 days ago
Agra Mobile App 16 days ago
Chhindwāra Mobile App 23 days ago
Jaipur Mobile App 26 days ago
New Delhi Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • saikartik95
    saikartikbns (@saikartik95) reported

    @Paytm @Paytmcare A upi refund from a merchant has not been credited to my upi linked bank account while it is showing as a credit in my balance and accounts section. Your help chatbot is not helpful at all. Pls resolve

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint. @Paytm @Paytmcare

  • KanikaBakhai
    Kanika Bakhai (@KanikaBakhai) reported

    @Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap

  • h_chaavan
    Hrishikesh Chaavan 🏹 (@h_chaavan) reported

    @Paytmcare @vijayshekhar @vijayshekhar not just your customer care but you are also pathetic. No response

  • ANANDRAJVISHAL
    ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported

    @Paytm can I request to help out

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare kindly initiate the refund od the fraud done by paytm travel, y r u not responding n so slow @Paytmcare

  • xavierprabhu
    Xavier PRabhu (@xavierprabhu) reported

    @Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off

  • samratghosh54
    Samrat Ghosh⚓️(65/100) (@samratghosh54) reported

    @Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.

  • samratghosh54
    Samrat Ghosh⚓️(65/100) (@samratghosh54) reported

    trying to contact @Paytm customer support team past two days, but all in vain. Can I get a support team call ? Your bots are very good at delegating my request on the help section. I have issue regarding payments Bank. @PaytmBank @Paytmcare

  • Dhruv_Patel09
    Dhruv Patel (@Dhruv_Patel09) reported

    @AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill

  • SureshBishnoiJ7
    Suresh Bishnoi Jodhpur (@SureshBishnoiJ7) reported

    My Paytm account is closed for a long time, I have also lodged a complaint but have not received any help yet, it is showing account under review, please resolve my problem as soon as possible. @Paytmcare @Paytm

  • MODIfiedSree
    MODIfied Sree (@MODIfiedSree) reported

    @PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636

  • anushreethatte
    Anushree Thatte (@anushreethatte) reported

    @Paytmcare @Paytm you think you can extort customers with free air ticket cancellation policy and then ghost them with no number to contact you when their refund is delayed? Your AI assistant is ****. I have no way to ensure refund. You guys need to be shut.

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint.@Paytm @vijayshekhar

  • neerajkashyap88
    Neeraj Kashyap (@neerajkashyap88) reported

    Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @IndiGo6E @Paytmcare Indigo is asking to contact Paytm for a refund. @Paytmcare please help me to connect with your customer care executive Via Call.

  • eyemandeepsingh
    Mandeep Singh (@eyemandeepsingh) reported

    Hello Team, please resolve my paytm payment bank issue. Money is stucked in FD account Please help me and provide a call back. @Paytm @PaytmBank @Paytmcare

  • SachinMaheswary
    Sachin Maheswary🇮🇳 (@SachinMaheswary) reported

    @Paytmcare When will you address people issue on time . It's been more than 3 months since initial complaint. You are so arrogant that you sidelined the complaint from @jagograhakjago . @Paytm Don't think that no one is watching your fraud. Every indian is aware of your fraud tactics.

  • Deepaktyagi9
    दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported

    @Paytmcare @vijayshekhar @PizzaHutIN I am following with support team from 24th May but not getting any resolution. Ticket no- 200011735369 Very worst service.

  • Surmeet2108
    Surmeet Singh (@Surmeet2108) reported

    @Paytm soundbox is a Nightmare and not a service... They will Loot you to fullest... @Paytmcare is useless

  • kumarsatissh
    Kumar Satish (@kumarsatissh) reported

    just called @PaytmMoney for their support. Getiing an IVR message that they are on holiday on the occassion of Eid. whaaat?? In which timezone these people are living? it was few days back!! Requesting @Paytmcare to please look into it!!

  • VSATISH848
    Satya (@VSATISH848) reported

    Hi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...

  • Shailen56857762
    Sharma (@Shailen56857762) reported

    @Paytm @RBI @RBIsays I am following paytm from morning. What a pathetic service they have. We cant contact paytm. They dont have even email id dont even have ovr number. I am following for my refund of rs.108000. My flight has been cancelled by indigo. And i am chasing likefool

  • Lily_putti
    Leandraa 🍋 (@Lily_putti) reported

    It was booked from @Paytm ... Help

  • AshishSkater25
    Ashish A Panchbhai (@AshishSkater25) reported

    @Paytm Last two weeks I was in Indonesia while I back from Indonesia my Paytm is not working It's showing WARNING Device environment is not correct

  • harshrbhatt9
    Dr. Harsh Bhatt (@harshrbhatt9) reported

    @Paytmcare @Paytm worst customer support can't connect to your team.and didnt get reply on mail ,twitter or paytm help support menu. I can't solve my issue for 2 weeks. Where to contact?

  • RajpawanT
    Raj (@RajpawanT) reported

    @Paytmcare every time I got notification from paytm postpaid is start but every time rejected poor service

  • Soja_vro
    nickkk.base.eth (@Soja_vro) reported

    . @Paytmcare I am unable to make payment through my paytm upi. is it down?

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    @Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank