Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/01/2026 17:20

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (58%)

    Transactions (58%)

  2. Login (25%)

    Login (25%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal, Jewar, Chennai and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AzureSnowflake1 Azuresnowflake1 (@AzureSnowflake1) reported

    @Paytmcare @Paytm I Can't Login Into My Account.When i am trying to login its showing: "Sorry, login is declined as the system surveillance bot has detected some suspicious activity. We advise you to retry this after some time" Please help

  • wahi_subhrakant Subhrakanta Dehury (@wahi_subhrakant) reported

    @Paytmcare But issue yet not resolved.

  • aartikuril Arti Kuril (@aartikuril) reported

    U people are not responding and on top of it im getting fraud calls regarding my issue @Paytmcare

  • Dashrat47911749 Dashrath Solanki (@Dashrat47911749) reported

    @sada_sg95 @Paytmcare Same problem

  • Vikas66333197 Vikas (@Vikas66333197) reported

    @Paytmcare i did Paytm of rs1500 to someone, payment got deducted from my account,but money didn't received by my contact.please help

  • ManishMNanda Manish M Nanda (@ManishMNanda) reported

    @Paytmcare DM'ed. Please check and there is no department to assist my postpaid query and I am getting supposedly scam call stating they are from paytm and asking m OTP for my postpaid issue. It's an serious issue please fix that. @FinMinIndia

  • viv_vishwakarma Vivek Vishwakarma (@viv_vishwakarma) reported

    Hey @Paytm can you tell me How to deactivate paytm postpaid account. I already tried to call your customer care

  • aartikuril Arti Kuril (@aartikuril) reported

    @Paytm @PaytmPostpaid 590 late fee has been charged for the delay of just one day. I was out of station for some work where network was not working. Kindly process the refund of late fee

  • Stoockmarket Chaudhary Ji (@Stoockmarket) reported

    @Paytm And @Paytmcare plz refresh my Paytm App I am trying For a personal Loan but errors Comming something went wrong however I have a good civil score and repayment History so plz refresh for me Mo Sent via DM.

  • SaiPuni71490568 Sai Punith (@SaiPuni71490568) reported

    @Paytmcare i took loan from paytm postpaid and i repayed it but in my cibil it is not updated please resolve the problem and update it

  • GulzarH74013481 Gulzar Hussain (@GulzarH74013481) reported

    @Paytmcare my payment wallat is closed sine 5 days..all my payment struck no help form your side very bad service Please contact me 7004550910

  • HereisSRB Sorabh (@HereisSRB) reported

    In Nov2020, They do online fraud with me 15000 and Delivered All wrong product. Now This @Paytm @PaytmMall company's Share Down by 62% From First day of listed in IPO. भगवान सबके साथ इंसाफ करता है #lawofkarma #paytmfraudhai #paytmmatkaro

  • sapna_yadav1998 sapna yadav (@sapna_yadav1998) reported

    @Paytmcare @paytmbankcare @Paytm please don't block people's account where u cnt solve their problems. you are supposed to reply me in 24 hours ,but it's one month, u r not doing your work properly.

  • Gongopadhyay Krishnendu Gongopadhyay (@Gongopadhyay) reported

    @Paytmcare @Paytm Very bad service by you! Sent a

  • Gongopadhyay Krishnendu Gongopadhyay (@Gongopadhyay) reported

    @Paytm @Paytmcare Very bad service by paytm. Sent money from paytm postpaid in the morning, transaction id 15120220909112443117. Payee hasn't received it yet. And there is NO customer care to talk to!!

  • ManishMNanda Manish M Nanda (@ManishMNanda) reported

    @Paytm I am not able to get through your department for my paytm postpaid problem. Every agent is transferring me here and there and no one is able to change the ivr language for me please help. It's really unprofessional on your part. @FinMinIndia

  • pandu2018 Ramya (@pandu2018) reported from Annāram, Telangana

    @Paytm I tried to reach out to customer care, which is impossible in paytm. I have charged with Rs.549/- for postapaid which i forget to paid just a delay of 1day. I was in tension since three months that my father was fallen sick and he is no more now. I need a waiver off.

  • whiTedevil_skr White Devil (@whiTedevil_skr) reported

    Hey @Paytm @PaytmBank why don't you listen to your customers??? I'm saying to close or delete my paytm account. Why are you not doing this??? Your customers support system is worst .

  • AbhimanyuNain76 Abhimanyu Nain (@AbhimanyuNain76) reported

    @Paytm @Paytmcare i hereby request you to please close my postpaid account linked to 7404446565. I have requested 10 times to your customer care but I don’t get any response.I have wrote to you,i uave talked to your customer care in chat but still no resolution.Please close it.

  • imBgordiya the_bharat_gordiya (@imBgordiya) reported

    @Paytm Worst service from Paytm already 10 min. Complete to connect customer service but not recieved any response

  • n2r3ndr2 Narendra (@n2r3ndr2) reported

    @vijayshekhar it's become very difficult to reach out paytm customer service @Paytmcare @Paytm any human being there to talk?

  • hrithikvardhan Hrithik Vardhan (@hrithikvardhan) reported

    Dear @Paytm ! I'm not getting any response from @Paytmcare please make a respond and resolve my issue about transferring KYC, the team doesn't SMS me still I'm waiting for the last process. It's 20days over the case or 7 days over the last process, but still not got any sms....

  • hrithikvardhan Hrithik Vardhan (@hrithikvardhan) reported

    Dear @Paytm ! I'm not getting any response from @Paytmcare please make a respond and resolve my issue about transferring KYC, the doesn't SMS me still I'm waiting for the last process. It's 20days over the case or 7 days over the sms but still not got any sms....

  • yogendrabisen20 yogendra bisen (@yogendrabisen20) reported

    Hey @Paytm @PaytmBank why don't you listen to your customers??? I'm saying to close or delete my paytm account. Why are you not doing this??? Your customers support system is worst .

  • Mohammed_Nisar Nisar (@Mohammed_Nisar) reported

    @Paytm Why is it *mandatory to provide salary details when trying to access our own account in Paytm Bank? There is no skip option! @RBI @RBIsays

  • pkvaranasi Varshant (@pkvaranasi) reported

    @Paytm Does our #Gold investments are safe? Invested SIP gold but since 5 days unable to buy or sell the gold from #PayTMGold. No customer care number. Ticket raised on bot but no response. @PMOIndia are you listening? @MMTCPAMP

  • dradarshaadi Dr. आदर्श (@dradarshaadi) reported

    Seeking for help and not getting any response @Paytm @PaytmBusiness @Paytmcare

  • Pradeep74115857 Pradeep Kumar (@Pradeep74115857) reported

    @Paytmcare Helloo @Paytmcare respond immediately what can I doo if my account was not active..i was already provided required documents what u have asked me...pls clear n solve this issue urgent

  • SameerK84525521 Bharat Deshwasi (@SameerK84525521) reported

    @PaytmBusiness @Paytmcare I have account in paytm business. But i have changed my business so want to change business name. Kindly help how to change.

  • SyedZamil5 Syed Zamil (@SyedZamil5) reported

    @Paytmcare it's fake and wrong commitment by Paytm team Paytm postpaid charges will be waved off if i pay complete amount i did and it's not and it's been freez please check It was much false commitments i would raise issue with RBI on false with call recording