Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Transactions | 7 days ago |
|
Noida
|
Transactions | 19 days ago |
|
Pānīpat
|
Login | 19 days ago |
|
New Delhi
|
Transactions | 19 days ago |
|
Chhindwāra
|
Transactions | 19 days ago |
|
Bengaluru
|
Mobile App | 19 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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بلال رضا (@BilalSaqibi) reportedI’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.
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kushal das (@kushal8609) reported@Paytmcare Still problem not resolved.
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Suresh Kumar Kurapaty (@kurafatygyan) reportedDoes @Paytm @Paytmcare has a human to solve problems ? They have AI enablers strictly avoid when money has to refund even after all details provided. This AI bolts sucks
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Ashwini Kumar 🇮🇳 (@techguruashwin) reported@Paytmcare Received the refund yesterday thnx for help
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Manik Nayyar🇮🇳 (@maniknayyar1) reported🚨IMP! Pls don't book train tickets from @Paytm as the app debits linked accounts without even entering a UPI PIN. I was just checking train ticket on paytm app and it asked me to login to IRCTC, which I didn't but my account was debited without login & UPI PIN @Paytmcare
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Akash Kumar roy (@akashkroy12) reported@Paytm @Paytmcare why am I not able to access my fd done with paytm payment bank? why am I not able connect with the customer care? plz connect ASAP. @vijayshekhar
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Rishebh Anupam Chaturvvedi (@RishebhC) reported@Paytmcare highly disappointed with the customer care, no response since so long on a refund. Ticket ID: 200012412121. Have requested for a call multiple times but no response. Flight from Bombay to Delhi (27326371910 ) was cancelled and refunded by airline. HELP.
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Cyril Johnson (@CyrilJohns96815) reported@Paytm @Paytmcare There is no way to reach out to paytm for emegency support. I have raised a ticket 200012533997 but no one seems to be responding. Is there a way to call and speak to an agent??
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Gautam Bhatia (@1gautambhatia) reported@Paytmcare help
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported@PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam
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Akash Kumar roy (@akashkroy12) reported@Paytmcare @Paytm @MyIndusIndBank I hv ~₹2.77 lakh in IndusInd FDs created via PPBL. An IndusInd branch LOCATED & confirmed my FDs, yet IndusInd grievance team tells me to contact Paytm. PPBL is under windingup& its channel is unavailable. How am I supposed to access MY money?
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tenminutes (@TenMinuteSW) reportedHi @Paytm can you pls help me resolve this" device environment is not correct " bug?
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Busy Customization (@MalviyaNeet) reportedVery Poor Service Paytm Please Do Not Use @Paytm My Ticket Id : 500011535171 @PhonePe @UPI My contact : 7000039010
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Ujjwal Kumar (@am_ujjwal_) reported@Paytmcare @AnkurGarg123275 My Paytm account issue hasn't been resolved; it remains blocked. Please unblock my account.
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reportedHey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm Sir, how you allowing paytm to sell the airline ticket with having any customer suppourt team. I am struggling with last 10 days with them to get call bavk and resolution. Paytm travel desk should be ban immediately
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suraj thammi (@0xsuraj719) reportedI would build an AI-powered business copilot for Paytm’s small business users — helping merchants understand their sales, cash flow, and customer trends through simple, actionable insights. @Paytm @SarvamAI @Hack_Culture
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Mirza Anwaarullah Baig (@m14z4) reportedThinking about what to build at @Paytm’s #BuildForIndia AI Hackathon. What if you didn’t give an AI agent access to your bank account—you gave it a controlled financial identity? Voice + agentic payments + dynamic UI, with spending rules and human approval built in. Exploring.
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prafullilani (@prafullilani123) reported@Paytm @Paytmcare I have yet not recieved any response from u guys apart from 'pls share your numbr'. Kindly dont do anything till I make a video viral on Insta of providing poor service and looting people of hard earned money, and it gets circulated on whole social media #Shame!
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Happiefy (@happiefy) reported@Paytm @Paytmcare most pathetic service ever need to file case in consumer forum because they are fooling people doing fraud took Money and no response will go consumer forum if thy don’t remove that bus from plateform and give me 10x compensation our family still there waiting
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Parth Chaturvedi (@_mrchaturvedi) reportedIt was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.
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Sharath B (@Sharath85852559) reported@Paytmcare I wanted to know what is the issue. Why I am facing this issue
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Giri Sai (@noxiousgiri) reported@Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket
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Divyam (@DivyamMittal5) reported@flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW!
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BASTAGANAHAINA (@iloveeeeeeeuu) reported@divyanshifr @Paytm how it's working fine in my mobile cross cheked how in you it not working and in hour working fine. it will not work like that
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Eastern Power Distribution Company of AP Limited (@ap_epdcl) reported@jsurendra26 @Paytmcare @Paytm Thankyou for reaching us! kindly note that broken transaction will be updated within 3 working days. If the issue persists, a full refund will be processed to your account within seven bank working days. For further assistance call us at 1912. We appreciate your understanding.
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Mohammed Aakif Ulla (@AakifUlla) reported@Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning
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Satish Kumar (@SatishK11468) reported@Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm
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JUNAID (@Junaidxx07) reportedHey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help
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Vicky (@bishtvicky2005) reported@Paytmcare Hey, if you don't replace/refund my google Play redeem code ill be filing a consumer court report later todday. Its been a week I'm not going to wait forever for it. Resolve my issue or make it clear if you are interested in resolving or not