Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 8 days ago |
|
Chhindwāra
|
Mobile App | 15 days ago |
|
Jaipur
|
Mobile App | 18 days ago |
|
New Delhi
|
Mobile App | 23 days ago |
|
Yamunānagar
|
Website | 25 days ago |
|
Mumbai
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Anurag Mishra (@anureyan) reported@Paytmcare Hi @Paytmcare I am unable to access my account since 17 May and raised a complaint through @X It's been 6 days and no one reached out to me nor the problem is sorted. Unfortunately there is no way to reach customer care. What should I do now.
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Abhinav shukla (@iam_av9) reported@MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.
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Sankalp (@Sankalpraj5) reportedDear @Paytmcare @PaytmBank @Paytm My Paytm Payments Bank account was frozen long ago, and I still have money stuck in my account and FD. I already raised requests but haven’t received a resolution.Since the Paytm Bank app is no longer available, please help me withdraw my funds
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Leandraa 🍋 (@Lily_putti) reportedIt was booked from @Paytm ... Help
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@Anu (@anutechie3) reported@Paytmcare Before blocking customer account.. inform customer.. don't act smart as if you hold every rights to control customer account..
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Amit (@AMG_tweets) reported@Paytmcare @vijayshekhar firstly nothing on the app redirects to a contact number. We have to resort to social media to reach out for asking supporting in making payments. Please help or let me know otherwise so I can migrate my UPI other accounts to another
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C R Sankar (@sankar_cr) reported@Paytmcare 8870070043 is the contact, is this issue getting fixed ?
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Nilavarasan V (@nilavarasan_v) reported@Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue
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PAVANKARTHIK (@pavankarthik_99) reported@Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money
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Ashish (@ashishd911) reported@Razorpay Hi razorpay I am following up with your team for last 2 weeks. But no response everytime they ask me to wait for 3 or 4 days. Is this the service we can expect in future. My app launch is also getting delayed. 19182348 my ticket ID. @Paytmcare do you provide payment gw
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𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported@pumapuma321 @Paytm It's routine why because they provide worst service.
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✨ Simran_SidHeart 💙 (@RealSidh1212) reported@Paytmcare @Paytmcare It's been more than a week now. My Paytm account is still blocked. I tried the login link you sent but it's not working. No proper resolution yet. Please resolve my account issue urgently
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Foger Rederer (@RubberBullet2) reported@Paytmcare @Deb7rudra They aren't going to do anything. Same thing happened to my account on May 17th and ever since I've been locked out of my Paytm account. No help whatsoever.
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Makar 🐋 (@MAKARDHWAJ) reportedDear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.
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Ł๏ķєรђ (@lokeshw40703395) reportedBooked a bus through @Paytm on May 18. Waited more than 3 hours, driver didn’t respond, and cancellation info came very late. I shared all details in DM on May 18 itself, but still no update or proper response from support. Very disappointing experience. @Paytmcare
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Dharmendra Meena (@Dharmendra_1718) reported@Paytmcare this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate My problem is solved
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Sk Ranjiith (@RainaRa49346818) reported@Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm
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Aqib Khalid (@AqibKhalid5) reported@Paytmcare There is no resolved from your side My number is showing as before your number is blocked from accessing Paytm. Access denied
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Ebad Nomani (@Ebad_Nomani) reportedHey @Paytm @PaytmCare, Akasa Air cancelled 1 passenger (Mohd Ebad, Split PNR: WYI4KT) from Booking ID: 26908938598 (PNR: EEFDRE) & refunded it. Paytm Support (Ticket ID: 200011664664) is stuck showing 'Still Working'. Please check and release my refund immediately! @AkasaAir
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar Paytm customer support has been disappointing. My account was blocked without any clear explanation & ticket 200011654211 was closed without resolution. A new TKT- 200011731375, has now been opened & another representative is again asking for the details I already shared earlier.
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Ajay Kumar (@kasnia_Ajay30) reported@Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...
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Satish M (@Sati4284) reportedHi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.
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V (@vjordan1697) reported@paytmbankcare @PaytmBank @Paytmcare still no support on this!
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Amit Gupta (@akgupta9555) reportedHello, @Paytm @Paytmcare Could you please provide faster resolution on Ticket no. 200011770019 regarding refund issue of flight cancellations. Airlines already released payment from their side.
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Ebad Nomani (@Ebad_Nomani) reportedHey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir
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Pulkit_625 (@guptapulkit625) reported@Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar
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@Anu (@anutechie3) reported@Paytmcare @Paytmcare how long will u take to fix a issue... I am not able to delete my bank account.. whats wrong with your app... Nor able to do any transaction...
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Shobhit (@mehrotra_05) reported@Paytm I have cancelled a flight ticket from your platform and there is no update about the refund. The airline says they have sent the amount back but I don't see the same anywhere in the @Paytm app, and obviously the app support page is AI ENABLED so that makes it useless
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Zetarium (@farhan_aahmad) reported@Paytmcare my issue has not been solved please solve now I dm you yesterday still no rply no solution
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.