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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 59% Mobile App (59%)
  • 24% Transactions (24%)
  • 15% Login (15%)
  • 3% Withdrawals (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, and Lucknow.

CityProblem TypeReport Time
Shillong Mobile App 5 days ago
Pune Withdrawals 15 days ago
Chhindwāra Transactions 23 days ago
Noida Transactions 1 month ago
Pānīpat Login 1 month ago
New Delhi Transactions 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • drsrinivas_rjy
    drasrao (@drsrinivas_rjy) reported

    @Paytmcare Whenever I pay something, it is going into automatic payments. Very bad. If I buy once course form a website, it doesn't mean that I pay regularly for the same course. STOP this automatic payment option.

  • JosephADso93291
    Joseph A Dsouza (@JosephADso93291) reported

    @Paytmcare Is any banking issues or you are facing glitch in your gateway payment??

  • KunwarAhlawat
    Kunwar Ahlawat (@KunwarAhlawat) reported

    @Paytmcare I am trying to open a merchant account, but I’m getting an “Aadhaar is already in use” error. I have never used my Aadhaar for any other merchant account. Customer care says my mobile number is not registered. Please investigate this issue.

  • das_pritish01
    das pritish01 (@das_pritish01) reported

    @Paytmcare @PaytmBusiness @Paytm Hey, my staff and I aren't receiving SMS alerts for incoming payments. Could you please enable instant SMS notifications on our registered numbers? Merchant ID: AlXDQr64372292677354 Reg Mob no - 700842812 Quick help on this would be appreciated!

  • Harryputteronly
    Harry putter (@Harryputteronly) reported

    Paytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @PRADEEP59210375 @Paytm @RBI Dear Customer, request you to DM us feasible time between 10.00Am - 8.00Pm to connect with you, to discuss and address your concern.

  • mishra_sn1
    Shailja Nandan Mishra (@mishra_sn1) reported

    @Paytmcare Your support is same as your application , still I have not getting any update

  • Ashishagrawalsb
    Ashish agarwal (@Ashishagrawalsb) reported

    @Paytmcare @IndiGo6E It has been 4 days since my flight cancellation, but I still haven’t received my refund. The app says to contact the third party. Please check the status of my refund and help resolve this. I can provide booking details privately via DM. This as urgent

  • UtkershShu74326
    Utkersh Shukla (@UtkershShu74326) reported

    @paytm my phone got stolen and the thief has setup new paytm upi and changed my upi pin and done the transaction worth rs 94,999 I have also lodged a cyber crime complaint when I login to paytm in my device it is showing no active session but he is actively trying to do payments

  • braj_ki
    Braj Writes (@braj_ki) reported

    @Paytm @Paytmcare I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details and the driver’s name, but not his complete contact number. Please help me connect with the driver. 🙏

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare I found the issue. When I uninstalled PCAPdroid, Paytm app started working. Actually, you should not have tagged PCAPdroid malicious. Its an app from Play Store. If Paytm uses HTTPS, a packet capture does not reveal anything. Hope your don't flag it anymore.

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare My issue is purely technical: why did your app override my saved default bank account settings? I have shared all necessary transaction details previously.

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    @Paytm I have been using paytm for past few months but suddenly logged out and unable to verify. Could you please help🙏🏾

  • vish_0345
    Rohit (@vish_0345) reported

    Unable to view my FD status. Unable to break the FD. Help me. @Paytm @Paytmcare

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    @Paytmcare @Paytm : no live agent to resolve issue?

  • asknaveensharma
    Naveen Sharma (@asknaveensharma) reported

    @Paytm Hello Team, Need urgent support for one of flight ticket booked thru. Paytm. I need to speak with someone due to family emergency on managing the ticket.

  • tanna_dxt
    Tanmay Dixit 🧢 (@tanna_dxt) reported

    @Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.

  • phoolchand6150
    Phoolchand Chaudhary (@phoolchand6150) reported

    @Paytmcare my SpiceJet flight has been cancelled by the airline. I called SpiceJet, and they asked me to contact the booking platform from which I booked the ticket. Please help me with an alternate flight option urgently as I need to travel. Kindly look into this and assist ASAP

  • dratulhanda
    Atul Handa (@dratulhanda) reported

    @Paytmcare I am unable to access PayTM for the past few days. I raised a complaint video ticket number 200012721774 on 24 August, yet the issue still persists. This is to escalate the issue.

  • yashrathor8
    yash rathor (@yashrathor8) reported

    Worst service ever payment there is no support from never use payment @Paytm @Paytmcare

  • MohitBi83724411
    Mohit Bisht (@MohitBi83724411) reported

    @Paytmcare When you are going to resolve this @Paytm @Paytmcare , it's been more than a month, please give money back, I m never going to use this ****** service of urs

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.

  • EmbedLearner
    Embed Learner (@EmbedLearner) reported

    @vijayshekhar Are you working on any LLM at @paytm

  • MassStrikeR
    StriKeR (@MassStrikeR) reported

    Everyone do not make a purchase of Valorant Points Voucher from @Paytm since currently experiencing very bad service they will just simply ask you to contact Valorant they won't help. @Paytmcare . @VALORANT is also not helping their support replying after 2 days. #customerservice

  • paramprreet
    Parampreet Singh (@paramprreet) reported

    @Paytm @Paytmcare could you please give an update to your app to allow override having anydesk app or any other app at risk of owner to install and run. Your recent update is not letting me access your app unless I delete some other app. Pls let it bypass with warning.

  • SimplyMalhar
    Malhar Jivrajani (@SimplyMalhar) reported

    @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

  • VibhorSaunak
    ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported

    @Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.

  • Streptococci98
    Plain MBBS 🩺 (@Streptococci98) reported

    @Paytmcare @kunalku04394536 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

  • RaviCha98908365
    Ravi Chaurasia (@RaviCha98908365) reported

    @Paytmcare This is still under review? I have already provided the payment proof and transaction details. Please complete the verification urgently and resolve the issue/refund my ₹35 without further delay. I expect a clear resolution, not another generic update.

  • iamlalit19
    Lalit (@iamlalit19) reported

    @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id