Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/07/2026 18:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (55%)

    Transactions (55%)

  2. Login (27%)

    Login (27%)

  3. Mobile App (18%)

    Mobile App (18%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • chand_chini chand raina 🇮🇳 (@chand_chini) reported

    @Paytm can you please give me a number where I can talk to some human, I am not able to resolve one issue of missed transactions through vallet

  • Sandeep22700461 Sandeep (@Sandeep22700461) reported

    @Paytmcare hello Paytm, can you share an update on the reported issue. It's more than 20 hours of sharing UPI reference ID. And nobody is responding from Paytm on my case.

  • dheeraj_dg Dheeraj Gupta (@dheeraj_dg) reported

    @Paytm @Paytmcare Paytm customer care executives are so arrogant that they don't even listen to what the customer is saying, if we say something that they can't clarify or don't want to clarify they simply disconnect the call. Is this ur service that you provide to your customer?

  • RameshRamu8098 Badha Ramesh (gangaputhra) (@RameshRamu8098) reported

    @Paytm please my debit card is not working please send me another one. my registration number 8099079392

  • Its_AmitRoy AMIT ROY (@Its_AmitRoy) reported

    @rahulgupta0127 @Paytmcare I really forgot this. I thought It was @paytmcare who retweeted. I was frustrated to solve the initial issue but this happened. This is the first time i have met this issue. And when i called him he said i need another account to grant and refund the amount.

  • Its_AmitRoy AMIT ROY (@Its_AmitRoy) reported

    @rahulgupta0127 sir today i got fraud of Rs. 3863 from my paytm postpaid account. I was having an issue with the payment of bill of 0.89rs which is not payable so i tweeted tagging @Paytmcare then got retweet from an account which told me to call on the no. Then i called on

  • HarshGabroo Harsh tomar Gabroo (@HarshGabroo) reported

    @Paytmcare, @paytmbankcare , @Paytm My paytm account blocked in 7 days without any reason please Dm me and clearfy my problem My account no is 8750182333 And please as soon as clear this problem and unblocked my account

  • qursfkz Raghav. (@qursfkz) reported

    @Paytmcare need to resolve my issue kindly dm me.

  • dhritiman41 Dhritiman Bharadwaj (@dhritiman41) reported

    @Paytm @paytmbankcare @vijayshekhar no help no resolution since the last two days. It is impossible even to talk to a human customer care executive from paytm as only bots are available everywhere. Refund my money

  • kewal_kk6398 Kewal (@kewal_kk6398) reported

    @Paytm has the worst help&support service @Paytmcare Waiting for the resolution since last 10 days!

  • ANKIT240594 Ankit Srivastava (@ANKIT240594) reported from Kanpur, Uttar Pradesh

    therewas not enough balance in paytmwallet but while doing this tans. therewas an error of unsuccessful transaction due to connectivity bt @AxisBank is saying that amt has been done and amt is credited to the desired account& @Paytm is saying that amount is notcredited to wallet

  • Chhoti8102 Sweta Kumari (@Chhoti8102) reported

    @Paytmcare @Paytm How can you people be so ignorant? Been following up for almost a month.The help and support in the Paytm is completely useless as noone ever responds and here too you people just keep on saying to wait.its almost a month but there is simply no resolution!

  • TheGamingChall2 Gupta Prabhakar (@TheGamingChall2) reported

    @Paytm @Paytmcare Paytm is worst payment ever. I'm literally trying for last one hour to get connected with customer care executive via Paytm chat/call but Paytm didn't connected me with customer care officer. Shame on you Paytm Your app help section is biggest disaster of earth

  • Om_Hari_ Hariom (@Om_Hari_) reported

    @Paytm @Paytmcare how to connect to your support team? Tried using your automatic chatbot but it didn't help! I need help regarding a previous fastag order!

  • abhishekoparora Abhishek Arora (@abhishekoparora) reported from Thānesar, State of Haryāna

    @Paytmcare In times of instant payment, guys here asking to read FAQ each time before using any services of theirs Unbeliveable Sir @vijayshekhar More painful is that they r clearly denying to take any action or escalate the problem, just keen on asking to wait for full quota of 48 hours

  • omer_regoo Omer Regoo (@omer_regoo) reported

    Worst service 😡👿😠 ""Stay away guys"" Fraud company @abccare @Paytmcare

  • BegamNabisa Nabisa Begam (@BegamNabisa) reported

    Hey Paytm you are careless regarding to his customers account safety. @Paytmcare you haven't solved my issue (my account has been blocked ) 7754004833 (mobile number)

  • aquibkhan48 Aquib Khan (@aquibkhan48) reported

    @Paytmcare how do I sign in into your app from abroad? i don’t understand why you have bring an useless update everytime? please note i am unable to do SMS verification from abroad

  • Kanika4407 Kanika kalra (@Kanika4407) reported

    Worst customer care service ever! @Paytm @vijayshekhar

  • MadhuSu67678632 Madhu Sudhan Nyatha Reddy (@MadhuSu67678632) reported

    @Paytmcare I have been charged convenience fees every month I have paid 1500as convenience fees I tried to raise the complaint but customer care not responding for me

  • SANDEEPDHAYAL92 SANDEEP DHAYAL (@SANDEEPDHAYAL92) reported

    Hello #paytm i want to try again and again but cant proceed my paytm saving account because of not KYC renew. And now any outlet seen on paytm app is Not doing KYC now. So please help me. @Paytmcare @Paytm

  • knowRanjan Ranjan Kumar (@knowRanjan) reported

    @Paytmcare can you please tell us the procedure to deactivate paytm postpaid. I tried and explore all the available options but not able to deactivate it. Please help!!

  • JayNarayanP1 Jay Narayan Poddar (@JayNarayanP1) reported

    @Paytm @paytmbankcare @Paytmcare worst aap 😡. After calling 1000 time to customer care , texting several time and despite of submitting all documents they are still not unblocking my paytm account. This is really very bad

  • Chhoti8102 Sweta Kumari (@Chhoti8102) reported

    @Paytmcare Again I am being asked to wait for sometime. Seriously!! If you can't resolve my issue, simply say so

  • kavinraj1111 KAVINRAJ (@kavinraj1111) reported

    @Paytm dear #paytm deactivate my sound bar ...orther wise i will un install @Paytm app and @paytm business ...i will go other merchant site..... please resolve my problem

  • MadhuSu67678632 Madhu Sudhan Nyatha Reddy (@MadhuSu67678632) reported

    I tried to contact Paytm support but I didn’t get any proper response and I have made my payments before the due date and I have made bill payments before the bill generation date. I want to know wtf happening.@Paytm @Paytmcare @abcapital

  • NiranjaSahu Niranjan Sahu (@NiranjaSahu) reported

    @paytmbankcare @Paytm please check message box I DM you about my issues

  • MenaceAndMenace DennisTheMenace (@MenaceAndMenace) reported

    @Paytm Hi guys have you given up on providing customer care for doing KYC. Incidentally I visited number of KYC outlets in Bangalore and came to know you have taken the biometric machines back and are banned from RBI. It sucks, I am unable to recharge my fast tag or wallet. HELP

  • Kum51248144Amit Amit Kumar (@Kum51248144Amit) reported

    @Paytm My Paytm is blocked please unblocked my account i will try to unblock my account in coustomer care but nothing response So you can solve my problem and unblock my Paytm account

  • dhyantrivedi Dhyan Trivedi (@dhyantrivedi) reported

    @Paytm I have made my credit card payment on 30-Dec-2022…..and it still showing as processing……and there is chatbot when try to connect customer support. Very poor customer support @Paytm