Paytm

Is Paytm down?

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/11/2026 03:15

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • leela_patwal Leela patwal (@leela_patwal) reported

    @Paytm It was showing error and now deducted money 4 times !! How same mobile can be recharged 4 times . Please give our cash back

  • muthuramnath10 Muthu Arunachalam (@muthuramnath10) reported

    @Paytmcare Ur 24/7 help assistant is a joke .. please don't ever use Paytm guys @Paytm

  • Harsh_Mishra03 Harsh Mishra (@Harsh_Mishra03) reported

    @Paytmcare I wanna know why @PaytmBank is not replying me and not solving my issues regarding fraud

  • muthuramnath10 Muthu Arunachalam (@muthuramnath10) reported

    @Paytmcare I replied u in dm... again there is no reply from ur end...I told u na, ur customer service sucks

  • Doco9025 Dr Nithin Kumar V (@Doco9025) reported

    @Paytmcare i have given all confirmation regarding unfreeze, now what confirmation Paytm needs...please tell ..help

  • itshitmanop saurav (@itshitmanop) reported

    @Paytm @Paytmcare i try to many time contact to paytm customer care but no one answer my call, my experience with paytm very bad👎 experience.

  • mrgogo4499 Mrgogo4499 (@mrgogo4499) reported

    @Paytm Having issues on payments.... sending money but merchants not receiving money can anyone help @Paytm @Paytmcare

  • S98736 shivam bhatia (@S98736) reported

    The hotel mentioned that they had no association with @Paytm and had not received any booking. To this date, I have made innumerable calls to paytm asking for the refund. @Paytm customer care agents had confirmed the same that booking was denied by the hotel and they had passed

  • Sivanagakrish12 Sivanagakrishna Gova (@Sivanagakrish12) reported

    @Paytm Iam pay my post paid bill but still pending my bill amount was debited in my account your customer support executive was sending msgs but still no update your customer support was not connected

  • sakuja_mohit mohit sakuja (@sakuja_mohit) reported

    @Paytm are your services slow ? Money got deducted but not added in my wallet

  • abdv27 Rish (@abdv27) reported

    @Paytm I am facing payment issue with Paytm upi , is that specific to my account or whether is there a systemic issue...??

  • JhantuM72334620 Jhantu Mandal (@JhantuM72334620) reported

    @paytm i need sitter sticker...plz send me help me

  • RiyaSac38822166 Riya Sachdeva (@RiyaSac38822166) reported

    @Paytmcare I am doing my DTH Recharge from Paytm but it wasn't successful so I thought to cancel the order but my bank balance deducts...Now ur customer care and 24×7 help line not answering anything about refund. Ab 200 rs kb vapis kroge mere...it's 1 week

  • atuljain04 Atul Jain 🐾 (@atuljain04) reported

    @Paytm @Flipkart I made a purchase on flipkart and payment done by Paytm UPI. I don't know how but the amount deducted two times from the account and in flipkart order status is showing pending. Please help.

  • iManishMohan Manish Mohan (@iManishMohan) reported

    @Paytm @Paytmcare !! Can I get a callback from your end, I'm trying since last 40 minutes. Your customer service is pathetic. If you care about your valuable customer, plz call me back on 8858889806 #Paytm_cheating

  • tudmonkey40 Tudmonkey49 (@tudmonkey40) reported

    Never use @Paytm not giving any help or support on my issue

  • bagarwal28 Bharat Agarwal (@bagarwal28) reported

    @Paytm @Paytmcare @PaytmMoney please help to get this resolved what is the problem you are facing with your system please get some reliability on your system

  • GabruuSingh ਗੱਬਰੂ ਸਿੰਘ (Gabruu Singh ) (@GabruuSingh) reported

    Hi @Paytmcare need help with one transaction which shows success at my end but merchant is saying it is not credited to his account.

  • KuldeepSingh_93 Kuldeep Singh (@KuldeepSingh_93) reported

    @Paytm I did a Delhi metro recharge of Rs. 1000 through your app vide reference no. 1808297977 and subsequent recharge of Rs. 500 but contrary both the transactions have been failed. Kindly look into this issue and initiate a refund process asap. 7838750167 is registered number

  • aditya_0807 Aditya Bhattacharya (@aditya_0807) reported

    @Paytmcare @nsheshagiri1 The definition of PROPER and ASSISTANCE is vague for you guys . Almost an year still waiting for a resolution for my issue . You guys just transfer the Ball from one court to another . Shame on your services

  • tudmonkey40 Tudmonkey49 (@tudmonkey40) reported

    @Paytmcare need help my amount was debit but not recived by @Flipkart

  • gopalkrishan991 GK (@gopalkrishan991) reported

    400 rs deducted through Paytm upi but money not added to Paytm wallet 15431879891 order id 128022746004 upi reference id Paytm again not working #PaytmDown @Paytm @Paytmcare

  • muthuramnath10 Muthu Arunachalam (@muthuramnath10) reported

    @Paytm ur customer service sucks ...I paid my credit card bill via Paytm..it says waiting for payment, but my account already got debited ...I did via gpay payment mode

  • RentalBiz_IND Rental Business - INDIA🇮🇳 (@RentalBiz_IND) reported

    @ShobhnatJaiswal @Uber @Paytm Always pay directly to cab service providers through same PayTM. This will reduce Cancellations, cancellation charges and time. If uber giving additional discounts on online payment, it will also take back by adding additional surge on your user ID.

  • beingshbz shahbaz ahmad (@beingshbz) reported

    @Paytmcare Hello, there was a hack on mobile that is why I decided to block my all bank accounts including Paytm Payment Bank account but now I am not able to unblock it please help. It is asking for a debit card details I used so long ago please help me

  • kk42041 KAUSHAL KISHORE (@kk42041) reported

    @Paytmcare your customer support executives are making scripted replies over call, putting call on hold for 15 mins or more, eventually I have to hang up the call and call again. They can't inform me if my tickets will be refunded or upgraded. Please look into this.

  • techmagic007 M (@techmagic007) reported

    I think @Paytm is down today ! @Paytmcare #PaytmDown

  • YogiNegi33 योगेन्द्र सिंह नेगी (@YogiNegi33) reported

    @Paytmcare Please give me paytm customer care number. I just deposited Rs 470 in paytm wallet from my bank account. At the same time again I did a recharge of Rs 16 but it was showing pending. And 300 rupees were added on some app but that too is showing pending.

  • Pranav_2021 Pranav Suryawanshi (@Pranav_2021) reported

    @Paytm I have been transferring money from bank to wallet, the has been deducted from bank but didn't received to my Paytm wallet..... I request you to help me asap.....!!!!!

  • Tumhara___vro offbeat (@Tumhara___vro) reported

    @Paytmcare my money got deducted from bank but it's not added in Paytm wallet . help me ASAP