Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (43%)
- Transactions (29%)
- Website (14%)
- Login (10%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 1 day ago |
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Mobile App | 4 days ago |
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Mobile App | 9 days ago |
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Website | 11 days ago |
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Website | 17 days ago |
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Mobile App | 18 days ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Harwani (@_Human_Male) reported@Paytm @GetBookCAB The AC is broken. I paid for an AC Sleeper. I got an AC Seater. Now I don't even have the AC. I am sitting in a sealed metal box in May heat in Rajasthan with no window openings. This is not an inconvenience. This is a health hazard.
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Anushree Agarwal (@Anushre15550054) reported@Paytmcare There is no proper customer care service of paytm . They are just responding to communicate with chat bot which is also of no use..
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Adil Patel (@itz_faiza26) reported@Paytmcare @rupeshd85371417 hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out
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NAGENDRA SHARMA (@NSharma444) reported@Paytmcare my mobile no is 9837490909my Paytm acount is blocked plz help
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Bhoopendra chaurasiya (@Bhoopen_8085) reported@PaytmCare My Paytm account has been blocked suddenly. I am unable to make any transactions. Please look into this matter urgently and help me unblock it.
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NoBotsForSupport (@NoBotForSupport) reported@ishita0909 @Paytmcare @Paytm Bot support has become a serious pain point. I am calling it out and fighting for better. Let’s get real human support restored! #NoBotsForSupport Repost by tagging them. Let me know if I can help here by reposting your issue.
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Siddharth Verma (@Razor_sid) reported@Paytm ₹5000 BATA voucher bought from Paytm turned out INVALID. Ticket raised on 7 May 2026 — still no resolution, no callback, only silence despite repeated follow-ups. Is this how customer issues are handled? Extremely disappointing. #Paytm @vijayshekhar
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amyth (@amythinme) reported@Paytmcare have applied for a change in constitution of my business, been over 20 days no executive can fix this simple issue. Please assist. 9890590999
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Ankush Kumar vashishtha (@Ankush_7060) reportedHi @Paytmcare @Paytm, I am unable to login to my account. It shows an "Account Blocked" alert. This is urgent as my daily transactions are stuck. Please review and unblock it immediately. Mobile number - 7678695091
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AVANINDRA SINGH (@avanindra_sigh) reported@Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.
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Shravan Guriya (@GuriyaShravan03) reportedNo response to any previous tweets...no response to my problem...issue not resolved yet..what are you doing @Paytmcare @Paytm
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ਜੈ ਬਾਬਾ ਮਹਾਕਾਲ 🇮🇳 (@bhl_deep) reported@Paytm My Paytm machine hasn't been working for the past eight days, and despite repeated complaints, none of your service personnel have fixed it. I'm forced to disconnect from Paytm. I haven't received any response from you. My ticket no. 500008644759
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Kannan (@KannanD85622531) reported@Paytmcare I sent details in DM.. Please solve my problem..
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Sneha Gupta (@snehagupta_in) reported@Paytmcare Ok. But why does Customer care not pick calls I waited for 40 mins. I have some queries. And before closing you solve my problem mentioned in DM.
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Subhadeep Dasgupta (@Subhadeep_Sans) reported@Paytmcare unable to log in paytm
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Jagdish Shenoy (@JagdishShe90020) reported@Paytm please get your crappy app working properly. I’ve paid my electricity bill already on PayTM itself and it is still giving me repeated reminders to pay. PLEASE FIX THIS.
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Ashutosh Tiwari (@Ashutosh_Tem_02) reportedVendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar
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Vijay Raghav (@VijayRaghv) reportedDear @IndiGo6E pathetic service no response every executive just repeats the same automated reply like robots rather then giving a solution since I booked through @Paytm one more worst decision I don’t even understand how people are bearing this from you both
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Subhadeep Kanungo (@Subhadeep_K) reported@Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.
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NoBotsForSupport (@NoBotForSupport) reportedHow much time will this take to resolve @Paytmcare @Paytm I think if such small issues take so long to resolve.. there is no meaning relying on your apps for anything. @jagograhakjago #NoBotsForSupport
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MM (@mechymanish) reported@Paytmcare How much more time do you need? Your calls are unreachable, mails get no response, and support only sends automated replies. SpiceJet already processed the refund. Please give a clear timeline instead of copy-paste responses. Booking ID: 26907588942.
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Vijay Raghav (@VijayRaghv) reported@Paytmcare There’s no response from any one and why don’t you have any working number where I can reach out to people pathetic experience I’m still on hold from yesterday airlines @IndiGo6E @allianceair have initiated full refund but you guys are still charging me cancellation fee
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sanchit (@SanchitRah20804) reportedFunny how @PaytmTravel replied instantly on Twitter saying “we’ll help you” and asked me to DM them. It’s been 3 days since I sent the DM and again no reply. Public replies for image, silence in private when it’s time to actually solve the issue. @PaytmCare
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SumitKanojiya_Official (@SumitKanojiyaX) reported@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia
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DIAMOND (@diamondbishnoi) reportedDear @Paytm , my Paytm Wallet is still blocked. I have already submitted my documents many times but there has been no resolution yet. Kindly review my account and unblock my wallet as soon as possible. Very disappointed with the delay in support. #Paytm @Paytmcare @PaytmBank
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Mrs. QUINN (@Mrscrazyness) reported@Paytmcare My father in law is High court advocate if this issue isn’t resolve at earliest and if i didn’t receive my refund you will receive legal notice I’m very serious Ria Ticket ID: 200011630707.
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Radheshyam Jat (@Radheshyam76901) reportedPaytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare @Paytm @PaytmCheckin
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Ravi S Prasad (@ravi_s_prasad) reported@Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.
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SumitKanojiya_Official (@SumitKanojiyaX) reported@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia
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Abhishek Harwani (@_Human_Male) reported@Paytmcare I sincerely hope it's not a poorly-trained AI slop customer support experience because I have two tickets open in the customer support space with you guys and the chats have been dead cold since the very first message