Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Transactions (25%)
• Login (14%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

City	Problem Type	Report Time
Kolkata	Withdrawals	11 days ago
Cochin	Transactions	15 days ago
Shillong	Mobile App	21 days ago
Pune	Withdrawals	1 month ago
Chhindwāra	Transactions	1 month ago
Noida	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rudra Patra (@RudraPa47903461) reported 4 minutes ago

  Its nearly 3 months but paytm business can't solve my sound box problem. Worst to very worst service by ever by a company. They only assure to solve your problem but can't solve the problem. @Paytm @PaytmBusiness @Paytmcare

• 
  dume.ai (@Dumeai_) reported 5 minutes ago

  @Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561

• 
  Saddam Khan (@SaddamK62419851) reported 6 minutes ago

  @PaytmBusiness @Paytm Please check my DM. I have already shared the requested details. My ₹20,200 is still on hold and I urgently need the funds. Please help resolve this as soon as possible.

• 
  Rishabh (@shekharrishabh8) reported 8 minutes ago

  @Paytm someone I know booked a flight that got cancelled and did not fly. You are refusing a refund. Not expected from a company I look upto. Can you help me connect to the right people to sort this out? Have all the details.

• 
  Vikas Sharma (@Vikass_BJP) reported 9 minutes ago

  @Paytmcare Any update or still working on it

• 
  Santosh Kumar (@santoshkumar641) reported 9 minutes ago

  @Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest

• 
  Abhinav Vikram Singh (@ABHISTRON12) reported 13 minutes ago

  @Paytmcare review. The ticket was booked at 11:01 AM and cancelled at approximately 11:02 AM, within just 1 minute of booking. Please do not consider my refund issue fully resolved/closed yet. Kindly keep the case open and coordinate with Air India Express regarding the cancellation waiver

• 
  nilesh talreja (@Nileshinthenow) reported 13 minutes ago

  @Paytm I have been having a problem logging into my bank account via Paytm and it’s been a week there is no customer support that has been able to help me. Is there a contact number that I can call and solve this?

• 
  Paytm Care (@Paytmcare) reported 15 minutes ago

  @Vishvjeet__01 @Paytm Hi Vishvjeet, I’ve noted your concern regarding the Paytm account login issue. I’m checking the details and will get back to you with an update shortly. Please stay connected for any further assistance.

• 
  furqan ahmad (@FurqanFahmad) reported 25 minutes ago

  @Paytmcare @Paytm device environment not correct after doing all possible solutions. Please help me to reach out from this error.

• 
  Adil Faizi (@adeel9026) reported 27 minutes ago

  @Paytmcare @PaytmCare Hi Vinod, repeating the eligibility clause does not solve the issue. 1. Displaying a dormant-user offer on an active user's checkout screen is misleading advertising / deceptive UI. 2. Your support executive initially provided a completely false statement

• 
  Amit Chandra (@amitchandra74) reported 30 minutes ago

  I have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI

• 
  Mr Wanderer (@Wanderer14Mr) reported 31 minutes ago

  @Paytm poor customer support and care. No efforts being put in resolving the issue. Looks like time to shift to a better platform

• 
  SB_MUZI (@SB_MUZI) reported 35 minutes ago

  @PaytmBusiness PaytmCare I have already shared the details via DM hours ago as requested, but there has been no reply or resolution. My merchant settlements are blocked. Please check the DM and resolve the bank update issue urgently

• 
  I'm Naman (@namanjain1116) reported 36 minutes ago

  @Paytmcare Ho please help with refund booking id is 27389162862

• 
  Shubham Basant Golyan (@imsgolyan) reported 38 minutes ago

  @Paytmcare four months already passed how many months more you gonna take.... do you want that we escalate to RBI for this issue

• 
  Pradumn Gupta (@itsprads) reported 41 minutes ago

  @Paytmcare I visited but they are not giving proper response. I am requesting you please help me to get my refund it is already more than a month I didn't get solution

• 
  Parampreet Singh (@paramprreet) reported 42 minutes ago

  @Paytm @Paytmcare could you please give an update to your app to allow override having anydesk app or any other app at risk of owner to install and run. Your recent update is not letting me access your app unless I delete some other app. Pls let it bypass with warning.

• 
  rajan ahuja (@rajanahuja9) reported 48 minutes ago

  @Paytmcare When travel credit will issue??

• 
  Naveen Sharma (@asknaveensharma) reported 50 minutes ago

  @Paytm Hello Team, Need urgent support for one of flight ticket booked thru. Paytm. I need to speak with someone due to family emergency on managing the ticket.

• 
  Harry putter (@Harryputteronly) reported 50 minutes ago

  Paytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm

• 
  ঔৣ✞ 𝗣𝗥𝗔𝗧𝗘𝗘𝗞 𝗗𝗨𝗧𝗧𝗔 ✞ঔৣ (@Prateek_Dutta_) reported 51 minutes ago

  @Paytmcare Aap logo ki commitment ki koi ehmiyad hoti hai ya nhi? Its been more then 15-20 days still facing issue no resolution. I think need to deactivate your paytm. Useless

• 
  Rohit krishna jadhav (@Rohitkrishnajad) reported 52 minutes ago

  @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

• 
  Adil Faizi (@adeel9026) reported 54 minutes ago

  @Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for

• 
  Farvez Ali (@FarvezAli30140) reported 58 minutes ago

  Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

• 
  Vaibhav Garg (@vaibhavthegarg) reported 59 minutes ago

  @Paytmcare Booking ID: 27512648627 Please help. Ticket needed in emergency paid extra for confirmation

• 
  Embed Learner (@EmbedLearner) reported 59 minutes ago

  @vijayshekhar Are you working on any LLM at @paytm

• 
  Plain MBBS 🩺 (@Streptococci98) reported 59 minutes ago

  @Paytmcare @NasirRaine79744 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

• 
  Lalit (@iamlalit19) reported 60 minutes ago

  @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

• 
  Prerak | Sustainable Growth Coach (@pntrivedy) reported 1 hour ago

  @Paytmcare why it says phone not supported when trying to login using my iphone xs max ios 18.7.10? It was working fine earlier. I have tried reinstalling app but no luck. I also have one ticket open since weeks with @PaytmMoneyCare Why such bad service? cc: @vijayshekhar