Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (58%)
- Transactions (22%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Transactions | 15 hours ago |
|
Noida
|
Transactions | 13 days ago |
|
Pānīpat
|
Login | 13 days ago |
|
New Delhi
|
Transactions | 13 days ago |
|
Chhindwāra
|
Transactions | 13 days ago |
|
Bengaluru
|
Mobile App | 13 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Suresh Kumar Kurapaty (@kurafatygyan) reportedDoes @Paytm @Paytmcare has a human to solve problems ? They have AI enablers strictly avoid when money has to refund even after all details provided. This AI bolts sucks
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Chinmaya (@ChinmayaSaxena) reported@Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏
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Vinod Radheshyam Singh (@VinodRadheshyam) reported@Paytmcare Hopeless paytm service My self unable 2 login desktop cheating 2 Customers
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tollydays (@dude_mr_vk) reportedI feel @Paytm @Paytmcare is shutting down .....how come they are so relax without fixing this issue from past 24hrs.....users are unable to login completely....issue haven't fixed yet
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Moumita Biswas (@solo_motivator) reportedAs @Paytm business slowly going down; @UPI_NPCI transactions are going up. In July 2026, they did a transactions of 23.66B INR. #DigitalPayments #digitalpay #bhimupi
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Suresh Kumar Kurapaty (@kurafatygyan) reported@Paytmcare Can you help me with Paytm wallet ??
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Ravi Mangnani (@sanjuravi) reported@Paytmcare Finally I m uninstalling paytm and switch to next options unhappy from service
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Cyril Johnson (@CyrilJohns96815) reported@Paytm @Paytmcare There is no way to reach out to paytm for emegency support. I have raised a ticket 200012533997 but no one seems to be responding. Is there a way to call and speak to an agent??
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Karan Kasat (@KaranKasat) reported@Paytm Hello Team, I was trying to reach you over customer care number but it was not happening. Can someone please call me back on +91-9167834448? It’s a bit urgent
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Priyanka (@prianca_08) reported@Paytmcare I've been contacting your support regarding this since 2am this morning, and no response so far! This is absolutely disturbing.
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VoiceOfChange_Anu (@Sainianu22) reported@Paytmcare No data found of health insurance on Adiya Birla Website.
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sankit (@sankitdev) reported.@Paytmcare I wasn't aware of your game. I thought to give a try to Patym Postpaid. What a *****ing nightmare. It keeps adding small charges for no reason. Wtf is "Bounce Charges". Pls close my postpaid i have paid all my due and you *****ing extra charges. Also refund my 50 Rs Back. and whoever is lending partner both go to hell.
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Parth Chaturvedi (@_mrchaturvedi) reportedIt was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.
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Rohit Kirar (@RohitKirar66329) reportedYesterday my friend deposit money in my account 60000 but it is not credited in my account I am very disappointed by your service please check it I am share you all images of avidence and bank statement please help me @Paytm
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rajan ahuja (@rajanahuja9) reported@Paytmcare Can you help to process cancellation and refund
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it's Vim (@VimalSingh04) reported@mithubhatiaaa @Paytm AI is responding you . I hate these companies that Use AI for customer assistance
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Abhishek (@Abhis2309) reported@Paytm @Paytmcare ur silence is testimony to the alleged wrongdoing & fraud by charging extra to small biz in name of QR code. U hv been silent since 2months on-if QR code for receivng paymnts is free service why club it with soundbox? @RBI pls take action against PAYTM.
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Chiranjivi Raj (@Techie_Leaf) reportedDue to this issue, I switched from @PhonePe to @Paytm .
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reportedHey @PaytmCare, my support ticket (200012349631) was closed by your team without a refund. I accidentally redeemed just ₹100 from my ₹2,381 flight voucher due to a lack of single-use warnings. As a regular user, I request a goodwill refund of my remaining balance. Please help🙏
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Md Aurangzeb(اورنگ زیب) (@Andcolorpocket7) reported@Paytmcare My issue is not fix until now
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported@Paytm @PaytmCare Stop repeating your policy! If the voucher must be redeemed in one go, why was there NO warning or alert on the screen before I used only ₹100? You hid the terms, trapped my money, and now you're escaping responsibility. Fix this UI flaw and refund my ₹2,281!
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CA Sridhar (@SRIDHAR00772301) reported@Paytmcare @Paytmcare pls do resolve ASAP its been 3 days still unresolved if you dont have a proper service channel pls don’t accept any payments from customers
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sidharthdhev (@sidhtweeets) reported@Paytmcare Got logged out without any reason and unable to login since 3 days? What is going on?
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Sumit Bahadur 🇮🇳 (@sumit316bahadur) reported@Paytm my paytm not working since yesterday.. 9798587330
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Reddy (@iam_Rah12627) reported@Paytmcare @Paytm @PaytmTravelCare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..
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Shrishti Rai (@ShrishtiRaii) reported@Paytmcare It’s been almost 10 days now. Please connect me with one of your customer support executives. You have a terrible chat support. @Paytm @Paytmcare
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Anusha (अनुशा) (@anushabansal14) reported@Paytmcare Waited 5 days already, when can I expect you to contact me? Kindly HELP
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Sunil (@jhansi_pandu) reportedBeware of @Paytm! Agents push you to take Paytm machines, but later hold merchant funds. When we submit requested docs, they reject them and won't even provide sample formats. Don't use Paytm! DM me if you're facing the same issue. @vijayshekhar @Paytmcare
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Rohit Kumar (@RohitKu73338260) reported@Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster
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GenuineGuy (@GenuineguyKs) reported@Paytm i need urgent help. Can you telo me how to contact your customer service on phone as emails are not helping at all ??