Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Transactions (23%)
• Login (14%)
• Website (3%)
• Withdrawals (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

City	Problem Type	Report Time
Pune	Withdrawals	8 days ago
Chhindwāra	Transactions	16 days ago
Noida	Transactions	28 days ago
Pānīpat	Login	28 days ago
New Delhi	Transactions	28 days ago
Chhindwāra	Transactions	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ujjwal Kumar (@am_ujjwal_) reported 6 minutes ago

  @Paytmcare @AnkurGarg123275 My Paytm account issue hasn't been resolved; it remains blocked. Please unblock my account.

• 
  Harshil Patel (@yoursharshil) reported 8 minutes ago

  Pathetic service from @PaytmCare I’m trying to cancel my bus booking Order ID: 27509910728, but the app isn’t allowing me to cancel it. I’ve raised the issue through Help & Support, but the ticket is being closed without any resolution. This is frustrating and unacceptable.

• 
  Naresh Tiwari (@NareshTiwai) reported 10 minutes ago

  @Paytm @Paytmcare @PaytmCheckin I’m trying to book a bus ticket, but there’s no option to apply a coupon code during the booking process. I’m also facing an issue with the payment. Please look into this and help me resolve it so I can complete my booking. #Paytm #BusBooking

• 
  furqan ahmad (@FurqanFahmad) reported 11 minutes ago

  @Paytmcare @Paytm Neither you are giving any working customer care number nor your resolving the issue.if you want that I stopped using both buisness and personal paytm then it is fine.

• 
  BASTAGANAHAINA (@iloveeeeeeeuu) reported 12 minutes ago

  @divyanshifr @Paytm how it's working fine in my mobile cross cheked how in you it not working and in hour working fine. it will not work like that

• 
  nik (@rhysnik) reported 13 minutes ago

  @Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 14 minutes ago

  Your fcking agent came and activate the sound box witha limit of Rs. 1. What did you fking do with the pan, udhyam and 6 months statement since 1 month? Fking close my business account permanently if you can't help... It was a mistake @PaytmBusiness @Paytmcare @Paytm

• 
  Vikas Sharma (@Vikass_BJP) reported 18 minutes ago

  @Paytmcare Any update or still working on it

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 19 minutes ago

  @PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam

• 
  Akash Kumar roy (@akashkroy12) reported 25 minutes ago

  @Paytmcare @Paytm @MyIndusIndBank I hv ~₹2.77 lakh in IndusInd FDs created via PPBL. An IndusInd branch LOCATED & confirmed my FDs, yet IndusInd grievance team tells me to contact Paytm. PPBL is under windingup& its channel is unavailable. How am I supposed to access MY money?

• 
  PrajjwalWhoCodes (@prajjwal2051__) reported 28 minutes ago

  What would I build for @Paytm ? An AI-first layer for India’s next billion users, powered by @SarvamAI. The goal: make payments + financial services easier to understand and access across Indian languages. I want to build something useful beyond the hackathon. @HackCulture

• 
  nik (@rhysnik) reported 32 minutes ago

  @Paytmcare Your response shifting responsibility to the PSP/bank is completely unacceptable. The default preference issue and routing failure happened within the app integration. Furthermore, to avoid any further confusion, I have already removed all bank accounts from WhatsApp Pay.

• 
  sandip pooniya (@pooniya188) reported 33 minutes ago

  @Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm

• 
  Saumya Sharma (@pseud039) reported 33 minutes ago

  Small businesses still spend way too much time on things that could probably be handled quietly in the background. I’ve been wanting to explore that problem for a while. Now seems like a good time to build around it. Paytm × Sarvam AI hackathon. #BuildForIndiaAI @Paytm @SarvamAI

• 
  girish nagpal (@girishnagpal) reported 34 minutes ago

  have booked a flight ticket from Paytm of indigo and there Is a minor correction required in name so nither paytm supports nither indigo supports and paytm never gets call connected to customer care and indigo airline says please contact to paytm @IndiGo6E @Paytm

• 
  shajad ali (@shajada65894051) reported 39 minutes ago

  @PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!

• 
  Pankaj Kumar (@kumarpankaj_pk) reported 40 minutes ago

  @Paytm @Paytmcare : Worse customer care service. First ever experience of such kind of casual approach by any service providers. No proper escalation metric and executive. No sensitivity towards timelines and urgency. Req ID -200012718259, 20012739220 @IndiGo6E -U915QC #Refund

• 
  girish khurana (@girish_khurana) reported 42 minutes ago

  Dear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏

• 
  Dr Shahid Maqsood (@mattoo_shahid) reported 47 minutes ago

  @flyspicejet What the hell is going on, @flyspicejet? Taking bookings and cancelling flights at the last minute is absolutely unacceptable. SG 709 (Srinagar–Jammu 29 Aug) some passengers are informed, others arent, What kind of service is this? #SpiceJet #FlightCancellation @Paytm

• 
  CA Rahul Mishra (@carahulmishra01) reported 50 minutes ago

  @Paytmcare No solution provided yet. How pathetic service u are giving

• 
  Manikanta Immanni (@hugomanki) reported 50 minutes ago

  @Paytmcare Hello Waseem, any update on this issue?

• 
  Jayveer Rajput (@JayveerUss80620) reported 51 minutes ago

  Hello sir @Paytm Pop up coming for Paytm postpaid limit increase but when I go to account section there is no update @Paytmcare help me

• 
  Jiteshkumar (@Jiteshk24803760) reported 54 minutes ago

  Paytm for business login nhi ho reha h coustomer care m bhi 5 bar coll kar li fir bhi kyo response nhi mile reha h Mari Paytm for business login kar do bhot time sa problem ho reha h @Paytmcare @PaytmBusiness

• 
  Santosh Kumar (@santoshkumar641) reported 56 minutes ago

  @Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest

• 
  xivviiiv (@KusumBatra) reported 57 minutes ago

  @Paytm I have been using paytm for past few months but suddenly logged out and unable to verify. Could you please help🙏🏾

• 
  Vaibhav Garg (@vaibhavthegarg) reported 57 minutes ago

  @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

• 
  Plain MBBS 🩺 (@Streptococci98) reported 58 minutes ago

  @Paytmcare @NasirRaine79744 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

• 
  Trusha Patel (@Trusha0510) reported 59 minutes ago

  Absolutely pathetic and unacceptable service by @Paytm and @Shrinathbus We booked Vadodara–Pune bus tickets by Shrinath Solitaire bus operator on Paytm app on 19 Aug, around 8 days in advance, paying ₹2900, specifically to secure our preferred seats and travel comfortably.

• 
  AVK🤩 (@ajitvarma94) reported 1 hour ago

  @Paytmcare @Paytmcare its already more than a week you said ill get a link for payment never i got, even i called the customer care many time they will say the same again wait for the link, is there any process really set up by paytm to handle such cases at all? No one has any clarity

• 
  Indian Boy (@msPatriot6) reported 1 hour ago

  @Paytmcare 24 hours not sufficient to check a simple use case i.e., to give cashback or not? The coupon shouldn't have been applied successfully in the first place it the cashback terms are not applicable. This is not customer's headache to wait for your resolution #paytm #scam #fraud