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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 60% Mobile App (60%)
  • 20% Transactions (20%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 10 days ago
Pānīpat Login 10 days ago
New Delhi Transactions 10 days ago
Chhindwāra Transactions 10 days ago
Bengaluru Mobile App 10 days ago
Sūrat Mobile App 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • the_viddy
    Vidyut Pal (@the_viddy) reported

    @Paytm @BSNLCorporate I recharged a BSNL number with PAYTM, it's a BSNL number. It got into pending... Now it's almost 5th day no information and no refund and nothing. Disgusting service....

  • SahilMa15555552
    Sahil Mansuri (@SahilMa15555552) reported

    @Paytmcare i my self sahil my paytm is not working from more than 2 months it is showing rooted device

  • jayagra19648773
    jay agrawal (@jayagra19648773) reported

    I want to know about my paytm soud box I want to close permanently but there is a problem with customer support they are charging me lots of charges to activate plz help me @Paytmcare

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    Not able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced

  • Apparkhandelwal
    Appar khandelwal (@Apparkhandelwal) reported

    @Paytmcare @Paytm ticket not resolving its been more than 48 hrs Ticket id - 200012533196 No one is responding over chat, no option to call, what a worst service it is !!! Deducted money for bus ticket, that has been cancelled by bus operator, now no refund has been processed.

  • kurafatygyan
    Suresh Kumar Kurapaty (@kurafatygyan) reported

    @Paytmcare Can you help me with Paytm wallet ??

  • KadamSoni3
    kadam Soni (@KadamSoni3) reported

    Thank you @Paytm and @Paytmcare for resolving my issue. It took some time, but I’m glad it has finally been fixed. Thank you for your support and assistance throughout the process. Keep up the good work!

  • livingfree60
    Mehul Desai (@livingfree60) reported

    @Paytmcare @vijayshekhar transferred money to upi lite last night,tried to make a payment last night and tgis morning thru upi lite get a message error getting balance. The upi lite icon shows as amount credited. Pl help remedy the situation. The bot in help and customer care doesnt care.

  • NeerajSanwal999
    Neeraj Sanwal (@NeerajSanwal999) reported

    @PaytmBusiness @Paytm Worst platforms. Unable to connect, No customer support available. Unable to upload documents as requested. It has been 3 days. No help option available. My 5000 is stuck in their business app.

  • harleyfoote_
    Harley Lewis Foote (@harleyfoote_) reported

    @Paytm Curious how the refund path is gated here — payment descriptions and customer notes are free text a merchant's customers control, so the model reading them to reconcile is reading strings someone else wrote. Read-only lookups I'd worry less about, but the moment refunds are trigg

  • KaranKasat
    Karan Kasat (@KaranKasat) reported

    @Paytm Hello Team, I was trying to reach you over customer care number but it was not happening. Can someone please call me back on +91-9167834448? It’s a bit urgent

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device

  • mithubhatiaaa
    mithu bhatia (@mithubhatiaaa) reported

    .@Paytm @Paytmcare yall gen suck man absolutely the worst customer experience ive had

  • princegargg
    prince garg (@princegargg) reported

    @Paytm @Paytm is down since yesterday? Technical issue error everytime

  • GoluNagarFVK
    Golu Nagar (@GoluNagarFVK) reported

    Hello paytm, I'm unable for paytm for business merchant account because of location error but many shopkeepers using paytm for business in my pin code area but why this service not available for me ? @Paytmcare @PaytmBusiness

  • livingfree60
    Mehul Desai (@livingfree60) reported

    650.19 re credited to upi lite. Now for the balance either let me use it to make pmts or help get it credited back into my bank acct @vijayshekhar @Paytmcare

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @Paytmcare It’s been almost 10 days now. Please connect me with one of your customer support executives. You have a terrible chat support. @Paytm @Paytmcare

  • bhattpushkar
    Pushkar Bhatt (@bhattpushkar) reported

    @Paytmcare Is Paytm down now ? I am not able to make payment. iPhone

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Morning me update aaya tha kia but same problem continue hain

  • ayangooner
    Ayanjit Chattopadhyay (@ayangooner) reported

    @Paytmcare How ridiculous is your service?Trying since one week to get the tickets cancelled and no help.Also why have you replaced your whole customer care to automated bots?

  • TheRebelRain
    Rebel (@TheRebelRain) reported

    @PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytmcare When did the issue resolved can you please expedite are you even a human or an AI prompt?

  • AmanSin23791564
    Aman Singh Parihar (@AmanSin23791564) reported

    Dear @Paytm, it’s been 5 days since I reported my ticket refund issue. No update, no resolution. Is this the level of customer support users should expect? Kindly resolve this issue immediately. @Paytmcare #Paytm #Refund #CustomerService

  • shubhagrawal205
    Shubh (@shubhagrawal205) reported

    @PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)

  • HR8528
    Hemant Rajbhar (@HR8528) reported

    @Paytm At worst, if Paytm integrates with the cloud, Paytm will say Claude Paytm Payment Gateway charges payment-gateway charges Hosting/server cost ↓ Cloud MCP Connector Paytm Payment Gateway Authentication + Permissions Verification Payment Data Cloud Later Paytm will charge you.

  • prafullilani123
    prafullilani (@prafullilani123) reported

    @Paytm @Paytmcare I have yet not recieved any response from u guys apart from 'pls share your numbr'. Kindly dont do anything till I make a video viral on Insta of providing poor service and looting people of hard earned money, and it gets circulated on whole social media #Shame!

  • SGM2555
    SGM (@SGM2555) reported

    @Paytmcare I am facing issues over the app and non payment. I am unable to make any payments for over two hours now. Please assist. Thank you

  • DrAbhishek_Ind
    Dr Abhishek (UR) (@DrAbhishek_Ind) reported

    @bhattpushkar @Paytmcare Thank god i thought only i am having some problem .

  • Redd63184Reddy
    Dinesh🇮🇳 (@Redd63184Reddy) reported

    **** the paytm .no coutemer support .i have raised complaint 3 days ago still you didn’t solved that.dont ever use this ****** app @Paytm @Paytmcare #paytm