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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 6 days ago
Pānīpat Login 6 days ago
New Delhi Transactions 6 days ago
Chhindwāra Transactions 6 days ago
Bengaluru Mobile App 6 days ago
Sūrat Mobile App 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MohitBi83724411
    Mohit Bisht (@MohitBi83724411) reported

    @Paytmcare Hi Ria, this is the same response I've been receiving for weeks. SpiceJet keeps denying responsibility and asks me to contact Paytm, while Paytm says it's waiting for the airline. As a customer, I shouldn't be caught between both parties.

  • MoeenShaw
    Moeen Shaw (@MoeenShaw) reported

    @kuldeepsaini_23 @PaytmBank @Paytm Can you help me I have no money in my account

  • SRIDHAR00772301
    CA Sridhar (@SRIDHAR00772301) reported

    Hi @Paytmcare @Paytm My order id 27406395348 Purchased a gift card of Decathlon but store people saying invalid requesting you to pls issue refund for the same. Its saying invalid code or PIN. Their gift card saying its start with 10 not 60 requesting you to pls issue refund.

  • prafullilani123
    prafullilani (@prafullilani123) reported

    @Paytm @Paytmcare @PaytmBusiness Seriously what the heck is wrong with you guys! My dad wants to cancel soundbox subscription, called u repeatedly, always gave a service no, still charges deducted months after months, Close his Soundbox ASAP!! PLEASE STOP HARRASING!! Pathetic!!

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare There are some options in the paytm for business app that don't work; I lodged a complaint about them, but there hasn't been a solution yet. Wait more than 7 days . Still not solved What is the issue ?

  • shehzada_hayat
    Sarwar Hayat (@shehzada_hayat) reported

    I mistakenly Sent 3500 through @Paytm to a merchant. I had done transactions earlier too. I can not recall who the merchant is. I have his UPI and Paytm details. Please help @Paytmcare

  • iammohsinansari
    محسن علی. mohsin ali (@iammohsinansari) reported

    Hello,@Paytm I want to close my loan on Paytm, but I am unable to do so. Please help me.I've been trying for last 3 days and emi has been cutting continuously!

  • asrajeevsharma
    Arun Sharma (@asrajeevsharma) reported

    Paytm is not working @Paytmcare

  • saket_palod
    Saket Palod (@saket_palod) reported

    @TheJupiterApp Today when I am trying to open your app it is asking me to uninstall @Paytm @Paytmcare app saying it is blacklisted. Can you let me know why this sudden pop-up? and why isn't Jupiter giving this choice to customer rather than forcing to uninstall?

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device

  • akashkalyan01
    Akash Kalyan (@akashkalyan01) reported

    @Paytmcare @Paytm I've already tried Uninstalling reinstalling the app, Clearing cache and app data, Restarting my phone Unfortunately, the issue still persists. This is preventing me from accessing my account and using Paytm services. Please look into this and help resolve it as soon as possible.

  • sainiajay16
    Ajay K Saini (@sainiajay16) reported

    @Paytm @PaytmCheckin need help to get the details correction in flight booking as well as for partial cancellation for ticket. Unable to contact with Paytm support and neither getting response on email and chat.

  • karaikude
    சிகை கொற்றன் 🖤❤️ (@karaikude) reported

    Is @Paytm down for last two hours? #PayTM

  • Ujjwalkhannaa
    Ujjwal Khanna (@Ujjwalkhannaa) reported

    @Paytmcare Utterly disappointed with your customer care @Paytm Absolutely pathetic #paytm #pathetic

  • vishalvishu88
    vishal sharma (@vishalvishu88) reported

    @Paytmcare my paytm is not working its root

  • AnuragC1106
    Anurag Chaturvedi (@AnuragC1106) reported

    @Paytmcare still waiting for my Paytm to start working!

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare Are you doing anything or not to solve the bloody problem?? Bloody frauds!!! Atleast acknowledge the problem first and have some professional communication!!! Noone should ever use paytm!! I will file a police complaint if my issue is not resolved right now!!

  • mmrbiswas
    James Biswas (@mmrbiswas) reported

    Dear Sir/Madam, I have FDS in Paytm Payment Bank, and I have now opened a savings account with Indusind. However, I am unable to break these FDs. Please help me. I have emailed Indusind, but they advised me to contact Paytm. Kindly assist me. @paytmbankcare @PaytmBank @Paytm

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    My last date of emi payment is 5th @Paytm @Paytmcare help me out for this

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    @Paytm @PaytmBusiness Your internal mismanagement should not become a customer's problem. My Soundbox return (EO887528444IN) was successfully delivered via India Post, but your team still claims it's not received and asks me for POD. Verify your warehouse and resolve this

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @paytm @paytmcare Really mentall harssament by paytm team for not procesing of refund. Airline team confirmed they will process the refund but paytm team not ready. Sir, please help on this my Paytm Booking ID : 27345517995

  • duak
    Kunal Dua (@duak) reported

    @Paytmcare requesting someone senior look at ticket 200012403933 - I am struggling to get through to whoever has handled the issue so far.

  • shutupanisha
    Anisha 🏳️‍🌈 (@shutupanisha) reported

    @Paytmcare Okay I will check back in 48 hours. This is really horrible customer service I must say.

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare I need the resolution in the next ten minutes. Have sent all details. This is next level harassment which I have never experienced! No customer care email, no customer care number, only automated response on app. Next level ridiculous this is

  • princegargg
    prince garg (@princegargg) reported

    @Paytm @Paytm is down since yesterday? Technical issue error everytime

  • BeingRaoSharukh
    🇮🇳Rao Sharukh🇮🇳 (@BeingRaoSharukh) reported

    Worst experience with Paytm. ₹6,225 was debited from account 3 days ago, yet the payment is still pending despite multiple complaints. Two tickets raised already but nobody contacted yet.   Call me now and resolve this issue now.       Con no - 9690773800 @Paytmcare @Paytm

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @SohidulBiswas @Paytmcare I am facing the same issue, how to solve it

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @vijayshekhar @Paytm @PaytmBusiness fraud service by paytm deduct my amount without my consent and after 40 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay

  • Ryan_Christ25
    ryan (@Ryan_Christ25) reported

    @Akash736868 @Paytmcare @Paytm I'm facing the same issue with BoB currently. Seems there's some technical error with transactions from a few days.

  • Utkarsh21911330
    Utkarsh Mishra (@Utkarsh21911330) reported

    @Paytmcare @Paytm @PaytmBank Trusting paytm is pain now. I felt it when needed a cancelled cheque for changing my bank account in MF Folio. Going to help and getting a dumb AI is real **** paytm is doing.