Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Website (19%)
• Login (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.

City	Problem Type	Report Time
Kolkata	Mobile App	6 days ago
Kolkata	Login	8 days ago
Varanasi	Login	10 days ago
Dehra Dūn	Login	10 days ago
Delhi	Mobile App	13 days ago
Kolkata	Mobile App	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trishant_13 (@13Trishant) reported 3 minutes ago

  I am Facing financial harassment by @Paytmcare @PaytmBusiness . Unauthorized Soundbox activated on MID uTAcde80738085895055 without consent. ₹155 deducted for a non-existent device. Support ignoring Case 200012302389. Resolve immediately before I escalate to @RBI Ombudsman.

• 
  MIDHA BHUPINDER 🕉 (@bhupimidha) reported 4 minutes ago

  @Paytmcare @OfficialSBICare kindly help

• 
  Raj Malhotra (@_rajmalhotra) reported 4 minutes ago

  @Paytmcare If my current market value is 38k wth it is coming down to 36k while selling, are you guys dumb or what. Can't you just simply bifurcate the 5% that you're taking on which basis.

• 
  Vijay Anand E G (@egvijayanand) reported 8 minutes ago

  @Paytm @Paytmcare Why payment from History, paid a week before, makes use of a different VPA than the one in the QR code and no notification on the soundbox on recipient end. Very troublesome. Fix this issue at the earliest or remove payment from the History.

• 
  Ayush Agrawal (@sumitagrawal729) reported 8 minutes ago

  Hi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help

• 
  Better Kalyan Shilphata (@aslamshaikh12) reported 12 minutes ago

  @Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.

• 
  Sarthak Rohilla (@SarthakRohilla2) reported 12 minutes ago

  Dear @PaytmBusiness what’s ur problem Every month mera charge kat rha h itne bar complain kra chuka hu close my box but no response @Paytm @PaytmBusiness scammer ho tum #paytm #paytmbusiness

• 
  Abhiraj Thakur (@Abhiirajthakur) reported 14 minutes ago

  Hello Hello @Paytm I have given money to someone but that money has gone into pending I want to get that money back into my account please help me. @Paytmcare

• 
  Ankit Parihar (@Ankitparihar_) reported 18 minutes ago

  @Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.

• 
  Jitendra Sarswat (@sarsjits) reported 21 minutes ago

  @KartikDiscovers Aesa Kyun Laga bhai. I am one of the early user of this type of service which was launched by @Paytm for buying 2 wheeler. Also I worked there in those days so I thought why not. It was a charm to purchase and get hell lot of vouchers.

• 
  Karthik Malyala (@malyalakarthik9) reported 22 minutes ago

  @Paytmcare no one contacted me till now, no resolution provided to my issue

• 
  bhawna (@bhawna2212) reported 23 minutes ago

  @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

• 
  Prosenjit (@Prosenj26121111) reported 23 minutes ago

  @Paytmcare This is your support reply regarding recharge plan, check the attach image of your support chats mentioning your faults.

• 
  Venkat (@Ram009999) reported 29 minutes ago

  Dear @Paytmcare @Paytm Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve

• 
  Ajit Yadav (@imajityadv) reported 30 minutes ago

  This small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar

• 
  Tejas (@Tejaravir) reported 31 minutes ago

  @Paytmcare For the second booking ID 27263012824 (PNR: Y662GY), I have also re-attached the official IndiGo Tax Invoice confirming the statutory airport tax refund of ₹1,221.00. Please link both of these tracking amounts to my active support Ticket #200012164355. Thank you!

• 
  Kuldeep s sikarvar (@KuldeepSikarvar) reported 32 minutes ago

  @Paytmcare SBI Customer Care has confirmed twice that no refund has been received against RRN 617303079622. SBI is not providing written confirmation. Kindly recheck with your payment partner and share proof of settlement or reprocess the refund.

• 
  Akshay R. (@akshayrochani) reported 33 minutes ago

  @Paytmcare It has been more than 13+ Hours Still no response from your team. Is this type of support you provide @Paytmcare

• 
  Yv sharma (@tracopotostic) reported 35 minutes ago

  @Paytmcare @Paytm I've been trying to get in contact with your travel cares team for 2 days now, all in vain. I got a 2 days ago which I couldn't pickup and since then, there's been no reply or response. Help me out.

• 
  Venkat (@Ram009999) reported 39 minutes ago

  If this issue is not resolved promptly, I will be compelled to approach the Consumer Commission for deficiency in service and seek appropriate legal remedies. #ConsumerRights #CustomerService #FlightBooking @Paytmcare @IndiGo6E @Paytm

• 
  vishnu poddar (@VISON2233) reported 39 minutes ago

  @Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday

• 
  KS (@kanwaljeet36) reported 39 minutes ago

  Facing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm

• 
  Leo (@Bharat_To_India) reported 39 minutes ago

  @PaytmMoneyCare @Paytmcare @PaytmMoney Why are not able to fix this simple issue, are you still operational in India

• 
  CA Shakshi Agarwal (@Shakshi44579903) reported 39 minutes ago

  @Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now

• 
  Shivam Mehta (@shivam_18m) reported 42 minutes ago

  @ParijatSachin Nothing will happen...i have raised this issue with RBI they are also not replying @RBI @Paytmcare

• 
  Mohit Sachdeva (@mohitsachdeva21) reported 44 minutes ago

  @Paytmcare Why 6 days it is your work to do not my Why should I wait. Has I taken any loan from you. As per customer rules you can’t hold any customer without any reason. Kindly refund my amount by EOD. Else I will see u guys

• 
  sachin (@sachin_pandey_3) reported 45 minutes ago

  @Paytmcare 5 days. No resolution. No update. Not even a reply to my follow-up. Your earlier response was clearly just a social media formality. This shows exactly how much you value your customers. Stop ignoring the issue and provide a proper resolution.@Paytmcare @Paytm

• 
  Hitul Gala (@HitulGala) reported 57 minutes ago

  Hi @Paytmcare, I’m unable to login to Paytm Payments Bank app for the last 2weeks, despite few attempts. I need to close my FD & withdraw my funds, but I've no way to access my acc. This has become extremely frustrating. Pls assist me here. #Paytm #CustomerSupport

• 
  Lakhan soni 🇮🇳 (@_Lakhan_soni) reported 59 minutes ago

  Dear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.

• 
  Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported 60 minutes ago

  @Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .