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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Chhindwāra Transactions 1 day ago
Noida Transactions 13 days ago
Pānīpat Login 13 days ago
New Delhi Transactions 13 days ago
Chhindwāra Transactions 13 days ago
Bengaluru Mobile App 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @Paytmcare It’s been almost 10 days now. Please connect me with one of your customer support executives. You have a terrible chat support. @Paytm @Paytmcare

  • acjose93
    CJ (@acjose93) reported

    @Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter

  • SRIDHAR00772301
    CA Sridhar (@SRIDHAR00772301) reported

    @Paytmcare @Paytm pls help

  • GoluNagarFVK
    Golu Nagar (@GoluNagarFVK) reported

    Hello paytm, I'm unable for paytm for business merchant account because of location error but many shopkeepers using paytm for business in my pin code area but why this service not available for me ? @Paytmcare @PaytmBusiness

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytmcare why buyin soundbox compulsary with QRcode service. Your silence proves ur MALIGN INTENT. U hv instructed ur REGIONL Mangrs 2nt allow sell QR scannersseperately n force merchats 2buy soundbox for 999rs. Iam reporting this to @RBI how u forcin small biz 2buy soundbox

  • shubhagrawal205
    Shubh (@shubhagrawal205) reported

    @PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare There are some options in the paytm for business app that don't work; I lodged a complaint about them, but there hasn't been a solution yet. Wait more than 7 days . Still not solved What is the issue ?

  • akashkalyan01
    Akash Kalyan (@akashkalyan01) reported

    @Paytmcare @Paytm I've already tried Uninstalling reinstalling the app, Clearing cache and app data, Restarting my phone Unfortunately, the issue still persists. This is preventing me from accessing my account and using Paytm services. Please look into this and help resolve it as soon as possible.

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    Hey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud

  • mithubhatiaaa
    mithu bhatia (@mithubhatiaaa) reported

    .@Paytm @Paytmcare yall gen suck man absolutely the worst customer experience ive had

  • Bill_o_ta
    Bill_o_ta😼 (@Bill_o_ta) reported

    If it's my phone, my information, my bank details, I should be able to take screenshot of what ever ******** is on my screen. Annoying as hell. 😐😐 Why can't I SS my own transaction details? @PhonePe @Paytm

  • acjose93
    CJ (@acjose93) reported

    @Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

  • GSC1971
    Gyanendra Singh (@GSC1971) reported

    @Paytmcare I am unable to login in paytm. Paytm unable to send OTP on my registered number. I am in 5G network area.

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @SohidulBiswas @Paytmcare I am facing the same issue, how to solve it

  • RohitKirar66329
    Rohit Kirar (@RohitKirar66329) reported

    Yesterday my friend deposit money in my account 60000 but it is not credited in my account I am very disappointed by your service please check it I am share you all images of avidence and bank statement please help me @Paytm

  • TheRebelRain
    Rebel (@TheRebelRain) reported

    @PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare You are losing customers because of this mistake in the code. People are earning money by posting fake videos of how to solve the malicious app error. Hire better developers!

  • AniruddhaBig
    Aniruddha Borpuzari (@AniruddhaBig) reported

    @IndiGo6E @Paytmcare @Paytm please help me do the correction of Name spelling

  • TenMinuteSW
    tenminutes (@TenMinuteSW) reported

    Hi @Paytm can you pls help me resolve this" device environment is not correct " bug?

  • SRIDHAR00772301
    CA Sridhar (@SRIDHAR00772301) reported

    Hi @Paytmcare @Paytm My order id 27406395348 Purchased a gift card of Decathlon but store people saying invalid requesting you to pls issue refund for the same. Its saying invalid code or PIN. Their gift card saying its start with 10 not 60 requesting you to pls issue refund.

  • d_ravirai
    Ravi Rai🇮🇳 (@d_ravirai) reported

    @Paytm @vijayshekhar The biggest problem why I prefer Gpay over paytm for upi use is below. 1 - If I have to open The app for upi payment it loads late because of so many options on screen. 2 - Too congested options compared to GPay .

  • yt_star_yash
    yt star yash (@yt_star_yash) reported

    @Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .

  • acjose93
    CJ (@acjose93) reported

    @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

  • livingfree60
    Mehul Desai (@livingfree60) reported

    650.19 re credited to upi lite. Now for the balance either let me use it to make pmts or help get it credited back into my bank acct @vijayshekhar @Paytmcare

  • Redd63184Reddy
    Dinesh🇮🇳 (@Redd63184Reddy) reported

    **** the paytm .no coutemer support .i have raised complaint 3 days ago still you didn’t solved that.dont ever use this ****** app @Paytm @Paytmcare #paytm

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm @narendramodi Sir, how you allowing paytm to sell the airline ticket without having any customer suppourt team. I am struggling with last 10 days with them to get call back and resolution. Paytm travel desk should be ban immediately

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Finally I m uninstalling paytm and switch to next options unhappy from service

  • DivyamMittal5
    Divyam (@DivyamMittal5) reported

    @flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW

  • SRIDHAR00772301
    CA Sridhar (@SRIDHAR00772301) reported

    @Paytmcare @Paytmcare pls do resolve ASAP its been 3 days still unresolved if you dont have a proper service channel pls don’t accept any payments from customers