Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (47%)
• Website (20%)
• Transactions (13%)
• Login (7%)
• Withdrawals (7%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

City	Problem Type	Report Time
Haridwar	Transfer	14 days ago
Bhubaneshwar	Website	14 days ago
Agra	Mobile App	27 days ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	1 month ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CitizenCane (@CaneCitizenUno) reported 6 minutes ago

  @Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm

• 
  Muhammad shadab (@Muhamma42285812) reported 7 minutes ago

  @Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app

• 
  Harshit Raj (@itsharshitraj) reported 7 minutes ago

  @Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service

• 
  Anand Sankar (@saybwala) reported 7 minutes ago

  @TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.

• 
  Tareek Aaryan (@Tareek_Aaryan) reported 9 minutes ago

  @PaytmBusiness @Paytmcare @SMFGIndia My complaint is already under review with SMFG and Paytm. However, today multiple auto-debits of INR 620 have been processed from my account while the loan adjustment and due calculation issues are still under investigation.

• 
  saikartikbns (@saikartik95) reported 12 minutes ago

  @Paytm @Paytmcare A upi refund from a merchant has not been credited to my upi linked bank account while it is showing as a credit in my balance and accounts section. Your help chatbot is not helpful at all. Pls resolve

• 
  SurendarReddy Soma (@somasurendar93) reported 12 minutes ago

  @Paytmcare @Paytm Extremely frustrated. My loan EMI is due, I have funds available and am trying to pay, but there is no manual payment option.yet your support only provides AI-generated responses with no human assistance. If my credit score is affected, Paytm will be responsible

• 
  Ajay kumar (@REWADIKHEDIYA) reported 15 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Ajay kumar (@REWADIKHEDIYA) reported 16 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Prasun Banerjee (@Prasun27) reported 18 minutes ago

  @Paytmcare @Paytm I have an automatic payment mandate for Netflix.. I would like to delete that .. but every single time it’s asking for sim verification and failed.. have tried everything but failed.. please help me to delete that automatic payment for me .. thx @UPI_NPCI

• 
  Venjix Gaming (@Venjixgaming) reported 22 minutes ago

  @Paytmcare Solve this issue

• 
  Sumanth (@saisumanthd) reported 25 minutes ago

  @Paytmcare hi, I mistakenly sent money to a wrong UPI using WesternUnion service. I have been trying to get in touch with your support team ever since and your service has been very poor. No one responds.

• 
  Rohit Gupta (@gupta_rohit4) reported 29 minutes ago

  @ICICILombard @Paytm Worst experience, booked car insurance yesterday, still not able to get the inspection done. Who is going to bear the challan now? Your customer care us useless Break in number: 1000676838 Paytm Order Id: 27153842533

• 
  Ajay kumar (@REWADIKHEDIYA) reported 34 minutes ago

  @gibesandswings @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Suraj Shukla (@realSS94) reported 36 minutes ago

  Hey @Paytm @Paytmcare @PaytmCybercell Regarding Pending Salary Discrepancy and Full Payment – [Your Employee ID / Your Name] ​Respected Sir/Ma'am, ​I am writing to bring to your urgent attention a serious issue regarding my salary payment. 1/2

• 
  GRK (@grk_official) reported 38 minutes ago

  I am trying to understand how another person's number became linked to my Paytm account. I need to reverse my transaction and remove her phone number from that Paytm account. Kindly help me @Paytm @Paytmcare

• 
  kondaiah bollineni (@urskondaiah) reported 38 minutes ago

  @Paytmcare Hello @Paytmcare What do you mean by concern has been resolved here ? I haven't got my prize details yet, the concern or issue is still open. Please check and do the needful.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 39 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

• 
  Virendra Singh (@virurathore024) reported 41 minutes ago

  @Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.

• 
  ashishkashyap (@ashishkashyap) reported 43 minutes ago

  @Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.

• 
  Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported 46 minutes ago

  @Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm

• 
  Mohammad Zeeshan (@ZeeshanFazil) reported 48 minutes ago

  @Paytmcare Hello Sahil, when can i get the refund ? I have deducted another Rs.649 due to NACH failure for the other EMI. So far i have been deducted with Rs. 1298 because of this issue. Who will compensate it?

• 
  Vikas Yadav (@VikasYadavA2Y) reported 49 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  Faisal (@Faisal_indian_) reported 51 minutes ago

  I book ticket PNR 2456941056 Price 345 But My ticket not confirmed I received refund 205 It's not my problem ticket not confirmed why I received 205 I give 345 @RailwaySeva @RailMinIndia @Paytm

• 
  Aftab Khan (@Aftabkhan_23) reported 53 minutes ago

  The @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare

• 
  cyril emmanuvel (Real) (@CyrilEmmanuvel) reported 54 minutes ago

  @Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI

• 
  Aditi Tewari (@adititewari13) reported 55 minutes ago

  @Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 59 minutes ago

  @Paytmcare Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytm @Paytmcare

• 
  Manas Kumar Agarwal (@15_manas) reported 1 hour ago

  Paytm a big cheat company. Using paytm merchant service is the worst decision.. unnecessary charges are taken by them. first they assure no charges for device then they cut money automatically which we receive from our customer. That is our hard earned money. @Paytm @Paytmcare

• 
  Dhruv Patel (@Dhruv_Patel09) reported 1 hour ago

  @AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill