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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 41% Transactions (41%)
  • 29% Mobile App (29%)
  • 18% Login (18%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

CityProblem TypeReport Time
Hyderabad Login 7 days ago
Dārjiling Transactions 14 days ago
Bengaluru Mobile App 23 days ago
Ahmedabad Withdrawals 1 month ago
Alīgarh Transactions 1 month ago
Qādiān Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare My issues not resolved u am waiting for this time

  • DanMahachi
    dan mahachi (@DanMahachi) reported

    @Paytmcare @Paytmcare l think it's wise l take legal action now....since you are showing no interest in solving my issue it's been 1 month now and you haven't refunded my money,am really disappointed in you

  • Astha02singh
    Astha (@Astha02singh) reported

    @Paytmcare 200011294603 Still not resolved.. i think ya all need to focus on ur customer service rather than putting all ur moneys in ai . I think ya all have sacked ur employee coz I have dmed multiple times on insta n nobody is responding over there. @vijayshekhar

  • ananyaY92254327
    ananya Yadav (@ananyaY92254327) reported

    @Paytmcare is there any update, is the issue resolved?

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare Access denied when login

  • jadu_mr1369
    Mr Jadu (@jadu_mr1369) reported

    @Paytmcare How its fair u are at fault Your app promised to provide live location as well bus driver contact number will be provided but what u give no link and broken customer care number of distribution who doesn't pick call at night not satisfactory well going to file consumer complaint.

  • MuneshBhargava
    Munesh Bhargava (@MuneshBhargava) reported

    @paytmbankcare I’ve shared my number multiple times in DM w/o any response,I can’t withdraw money,I can’t use money in any of purchases,I can’t reach out to support executive due to no provision in app, chatbot not helpful, is there anyone in @Paytm who can help resolving it. @vijayshekhar

  • TheRealDharm
    SaffronSoul (@TheRealDharm) reported

    @PAYTM @Paytmcare @PaytmBusiness This issue is still unresolved. I’m only receiving generic responses with no actual action. ₹1090 has been wrongly deducted despite fulfilling the offer conditions. I need an immediate refund & clear resolution, not automated replies. Please resolve within 48 hours, or I will escalate this matter further. Kindly treat this as urgent.

  • sharaddutt
    Sharad Dutt (@sharaddutt) reported

    @paytmcare I am unable to use paytm app in iphone since 2 days. Automatically it loggged out first & after that I am unable to login as message is coming Acess is denied . Resolve the issue on immediate basis !

  • geoshri
    Sumant Joshi 🇮🇳 (@geoshri) reported

    @Paytmcare my upi lite is not working despite having adequate balance. Help, please

  • Pratikrathore__
    Pratik Rathore (@Pratikrathore__) reported

    What ******** is this @Paytm @Paytmcare I just purchased some gift vouchers but all of them are invalid the website is asking for a 16 digit code you gave me a 12 digit code what is this how do i use it now even i can't get the voucher pin so what to do now with this invalid code

  • AyushSh0163710
    Ayush Shukla (@AyushSh0163710) reported

    @Paytm @Paytmcare @PaytmCheckin please help me asap

  • Abeygeorge14
    g_abey (@Abeygeorge14) reported

    @Paytmcare @Paytm @AkasaAir I made a flight booking with akasa air but the booking is still in pending state and no update has been provided yet. Could you please help with this? Booking ID - 26928117747 and Transaction id: 27801844923

  • rajeshm15918645
    rajesh malhotra (@rajeshm15918645) reported

    @gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet

  • ShubhamNivdunge
    Shubham Nivdunge (@ShubhamNivdunge) reported

    @Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare

  • VikasDutta20
    Vikas Dutta (@VikasDutta20) reported

    @Paytmcare no resolution till now. I don’t know how you people operate, even after more than 48 hours you are not able to give me a reason that why my account access is denied. My daily sip Money is getting defected everyday and what about my money already invested. @RBI

  • Sawhil31
    Sahil (@Sawhil31) reported

    Hello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?

  • SurajPrasa10101
    suraj Prasad (@SurajPrasa10101) reported

    @Paytmcare you have any helpline number I'm trying to as partners with Paytm but always showing on screen you already ongoing aplication from another team . Please solved my issue

  • Azeemalamkhan2
    अज़ीम आलम खान (@Azeemalamkhan2) reported

    I purchased Paytm Gold a few days ago.After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen.I have already contacted customer care multiple times. @Paytm @vijayshekhar

  • airindia
    Air India (@airindia) reported

    @ADVJITENDER @Paytm Dear Mr. Mehta, we would like to apprise you that you are eligible for a full refund. Kindly connect with your travel agency to claim the refund, and they may reach out to the Air India Sales Team for any required support. We hope this information is helpful.

  • mon_speaks
    Monu Sharma (@mon_speaks) reported

    @Paytm , I need help with login, not able to login to the application

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @shivam783590160 @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • Muzafarbashir20
    Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported

    @vijayshekhar @Paytmcare This is to inform you that if my full refund is not processed by today, I will proceed with filing a formal complaint in the consumer court against your company for deficiency in service, lack of communication, and the financial loss I have suffered

  • NamanKrish25623
    Naman Krishna (@NamanKrish25623) reported

    @Paytmcare Check dm! And solve my issues ASAP, i worried from long time

  • mia_peachx0003
    रीड की हड्डी किसान (@mia_peachx0003) reported

    Booked RSRTC bus via Paytm (Sirsa → Sri Ganganagar, 21 Apr 2026, 10:58 AM). No bus info, no staff support at pickup point. Conductor first refused ticket, later allowed on adjustment. Faced delay & stress. Please take action & provide refund. @Paytm @RSRTC_OFFICIAL

  • sn00009gm
    sn (@sn00009gm) reported

    @pvs000 @vijayshekhar @Paytm The over-population of dogs on streets has already broken the ecosystem. Humans are only trying to bring it in balance again. In all western countries they take abandoned dogs into shelters but when the shelters are full, they euthanize the dogs.

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare I am waiting for resolve my issues

  • mia_peachx0003
    रीड की हड्डी किसान (@mia_peachx0003) reported

    Worst experience with RSRTC & Paytm! Sirsa→Sri Ganganagar (21 Apr, 10:58 AM). No bus info, no support. Bus late, conductor refused ticket, then “adjusted”. Unacceptable! Take action & refund. @Paytm @RSRTC_OFFICIAL

  • Abhishekup143
    life of Indian (@Abhishekup143) reported

    I am facing the same issue with my @Paytmcare Payments Bank KYC. I’ve been trying for a long time waiting over an hour for connection, and still getting rejected saying my face and PAN card don’t match. I am using my original PAN cardPlease look into this urgently. @vijayshekhar

  • Nischay_K3
    Nischay Kumar (@Nischay_K3) reported

    @Paytmcare see it’s been over 15 days where I booked 11 flight tickets and none of your team members are taking response and I’m attaching ticket number if issue won’t be resolved by tomorrow and I didn’t get my money back for sure I will go to consumer court 200011321561