Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (44%)
• Transactions (19%)
• Website (19%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

City	Problem Type	Report Time
Haridwar	Transfer	9 days ago
Bhubaneshwar	Website	9 days ago
Agra	Mobile App	21 days ago
Chhindwāra	Mobile App	28 days ago
Jaipur	Mobile App	1 month ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rohit (@madaan1985) reported 3 minutes ago

  @Paytmcare @Paytm why do not you check my previous DMs 2 days back. Do I need to provide or write down separately in #paytm who so ever gonna revert me. Check you DM 2 days back #scam

• 
  Tareek Aaryan (@Tareek_Aaryan) reported 3 minutes ago

  @Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve

• 
  ವಿಜಯೇಂದ್ರ 𝕏 ಇಂಗಳಗಿ (@VijyendrIngalgi) reported 4 minutes ago

  Hey @Paytm from day 1 to till now I was trusted and using Paytm but you really disappointed me with your service, i can't able to find wallet where it was having some amount and i can't even able to contact the customer support, the chat bot is not helping at all @Paytmcare

• 
  Raushan Raj Shrivastava (@rrajsrivasatava) reported 4 minutes ago

  @Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error "your account is under review" and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below.Paytm number:+91********** Name-Raushan Raj

• 
  Ravi MP Sharma (@imrvsharma) reported 5 minutes ago

  @Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint. @Paytm @Paytmcare

• 
  Yours (@Isolate21261459) reported 8 minutes ago

  @Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap

• 
  KING_K (@GODKILLER387) reported 8 minutes ago

  @Paytmcare I'M VERY TIRED! IT'S UTTERLY FRUSTRATING HOW PAYTM HAS EVOLVED! EARLIER I DIDN'T FACE ANY PROBLEM BUT NOW 😔 YOU CAN'T EVEN REFUND MY MONEY 😭 WHAT ARE YOU GUYS UPTO!? MANY PEOPLE ARE FACING THE ISSUE. YOU GUYS CAN'T EVEN GIVE AN ESTIMATED TIME. RAISE A CANCELLATION!!!

• 
  Saurabh pathe (@Saurabhpathe1) reported 12 minutes ago

  @Paytmcare Again same issue

• 
  Dhruv Patel (@Dhruv_Patel09) reported 12 minutes ago

  @AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill

• 
  Ajay kumar (@REWADIKHEDIYA) reported 16 minutes ago

  @Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Muhammad shadab (@Muhamma42285812) reported 16 minutes ago

  @Paytm @Paytm I am trying to connect with customer to cancel my bus booking from past few hr unable to get any update please call me fast I want my full refund Order Id 27119339465

• 
  kondaiah bollineni (@urskondaiah) reported 17 minutes ago

  @Paytmcare Hello @Paytmcare What do you mean by concern has been resolved here ? I haven't got my prize details yet, the concern or issue is still open. Please check and do the needful.

• 
  nav (@fornavneet1) reported 19 minutes ago

  @Paytmcare My phone is working well. Call me

• 
  Khair (@theden03) reported 30 minutes ago

  @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

• 
  Aftab Khan (@Aftabkhan_23) reported 32 minutes ago

  The @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare

• 
  Sarvesh (@Sarvesh_Tiwari_) reported 34 minutes ago

  @Paytm fraud activity on my account but your stupid AI chat bot will not connect with any customer care rep. Pl DM #paytm

• 
  kondaiah bollineni (@urskondaiah) reported 34 minutes ago

  @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

• 
  Ajay kumar (@REWADIKHEDIYA) reported 34 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Harsh jain (@hjain11) reported 36 minutes ago

  @Paytm this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. @Paytmcare #CustomerSupport #Paytm

• 
  Yogesh Ranjan (@yogeshranjan54) reported 37 minutes ago

  @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

• 
  Ajay kumar (@REWADIKHEDIYA) reported 39 minutes ago

  @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  it's me Amit (@_oyeamit) reported 40 minutes ago

  @Paytmcare Still now my issue is not resolved please look into this matter

• 
  Balendu Dubey 🇮🇳🇮🇳 (@BeingBalendu) reported 44 minutes ago

  @SuryodayBank @Paytmcare Your wrist service in postpaid business lack of the things that happened to pay the bill after that amount was automatically deducted from the account these things happened twice such a pathetic and ridiculous thing happened every time

• 
  sanjay johny (@sanjayjohny) reported 44 minutes ago

  @Paytmcare I booked flights via Paytm to London and I got different class than the one which I selected now the customer care team is not helping to update this is really bad experience. Will never book international flights via Paytm @Paytm

• 
  JD (@ZiledarVerma) reported 46 minutes ago

  @Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.

• 
  Harsh jain (@hjain11) reported 48 minutes ago

  @Paytm @Paytmcare please solve my issue permanently. Why i always get charged for sound box when i took lifetime free plan. Please help and refund and fix the issue once and for all.

• 
  MODIfied Sree (@MODIfiedSree) reported 50 minutes ago

  @PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636

• 
  Manas Kumar Agarwal (@15_manas) reported 54 minutes ago

  Paytm a big cheat company.Using paytm merchant service is the worst decision.Unnecessary charges are taken by them.First they assure no charges for device then they cut money automatically which we receive from our customer.That is our hard earned money.@Paytmcare @vijayshekhar

• 
  Ajay kumar (@REWADIKHEDIYA) reported 56 minutes ago

  Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

• 
  Muhammad shadab (@Muhamma42285812) reported 1 hour ago

  @Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money