Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Website (19%)
• Login (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

City	Problem Type	Report Time
Kolkata	Mobile App	10 days ago
Kolkata	Login	12 days ago
Varanasi	Login	14 days ago
Dehra Dūn	Login	14 days ago
Delhi	Mobile App	17 days ago
Kolkata	Mobile App	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ajit Yadav (@imajityadv) reported 4 minutes ago

  This small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar

• 
  Devesh Jha 🕉️ (@0x_devesh) reported 4 minutes ago

  @PaytmCare @PaytmBusiness URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue

• 
  Ankit Parihar (@Ankitparihar_) reported 5 minutes ago

  Hey @PaytmCheckin @Paytm @Paytmcare , I booked a ₹13,614 flight using coupon DOMFLY24K & got a ₹2,539 gold voucher. Now it says "transaction blocked for security reasons." Customer care won't give a real reason, just saying it's "for protection." The voucher expires in 14 days!

• 
  Hafijur Rahman (@Sakinakhatun09) reported 7 minutes ago

  Hello Paytm Support, I want to permanently close and delete my Paytm Business merchant account. I no longer wish to use this account. Please deactivate my merchant QR code and complete the permanent closure. Registered Mobile Number: 6001460763 Merchant NameHafijur Rahman @Paytm

• 
  AV (@Indianyouthh) reported 10 minutes ago

  @Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!

• 
  Vineet (@lost_secular) reported 10 minutes ago

  @Paytmcare , paid through paytm on @Meesho_Official, payment completes, money get deducted, @Paytm confirms the payment, but order is not processed. Your chatbots do jot help. Ticket 200012319393 gets closed without any resolution. No refund yet Process the refund asap

• 
  Raj Malhotra (@_rajmalhotra) reported 13 minutes ago

  @Paytmcare Help me here, I bought 42k worth of gold in a year, its current price is 39k but when i try to withdraw the amount shows 37k. How ? I want a complete breakdown from purchasing to selling. There isn't a single mention of 5% deduction while selling.

• 
  Shah Alam (@realshahalam) reported 16 minutes ago

  @Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.

• 
  Lakhan soni 🇮🇳 (@_Lakhan_soni) reported 18 minutes ago

  Dear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.

• 
  Prayas Biswakarma (@kyuteboi) reported 18 minutes ago

  @Paytmcare Still not update ? Worst service @paytm @paytmcare

• 
  Suvendu Mohanty (@Shib15478) reported 23 minutes ago

  @Paytm @Paytmcare @sbigeneral Renewed my car policy using Paytm platform with SBI general insurance. The policy issued had wrong name. Despite filling up all details correctly, how can the name become wrong? Pathetic service from Paytm and SBI general insurance.

• 
  The Unbiased Commentator (@mnegiUK) reported 26 minutes ago

  @Paytm worst customer service provider, not solving customer problem

• 
  Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported 26 minutes ago

  @PaytmCheckin @Paytm Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates

• 
  Abhishek Kothari 🇮🇳 (@kothariabhishek) reported 27 minutes ago

  .@Paytm decides not to proceed with bonus issue. Details below. Question: When was the last time a listed entity announced about bonus issue to be announced at board meet and then cancelled it?

• 
  Prashant Chouhan (@prashant8129) reported 30 minutes ago

  Hey @PaytmCare @Paytm, ​I am unable to open the Bank / Fixed Deposit (FD) page in the app. It's continuously failing to load. ​Kindly check this glitch and resolve it ASAP so I can access/redeem my FD! ​#Paytm #PaytmBank #AppIssue

• 
  Shashi Verma (@Shashir5656) reported 33 minutes ago

  want to open a new business account for recieve money for shop . Help @PhonePe @Paytmcare

• 
  Manisha Jha (@manisha20jha) reported 33 minutes ago

  @Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution

• 
  Stokesyyy (@msdpk_stokesyyy) reported 34 minutes ago

  @Paytm worst service 🤬😡

• 
  Karthik Malyala (@malyalakarthik9) reported 42 minutes ago

  @Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?

• 
  MIDHA BHUPINDER 🕉 (@bhupimidha) reported 42 minutes ago

  @Paytmcare @OfficialSBICare kindly help

• 
  sachin (@sachin_pandey_3) reported 44 minutes ago

  @Paytm @FlixBus 10 days. Zero accountability. Zero response. Zero resolution. Your customer support exists only to post polite replies in public while doing absolutely nothing afterward. I missed my journey because of your failure, and now you're ignoring me @Paytmcare #fraud

• 
  bhawna (@bhawna2212) reported 45 minutes ago

  @Paytm @Paytmcare it's been one month now,my paytm is still not working and your team is unable to resolve my issue.. Disgusting service I must say.

• 
  Raj Malhotra (@_rajmalhotra) reported 47 minutes ago

  @Paytmcare If my current market value is 38k wth it is coming down to 36k while selling, are you guys dumb or what. Can't you just simply bifurcate the 5% that you're taking on which basis.

• 
  jain jain (@saurabhj77) reported 51 minutes ago

  @Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side

• 
  Vikas Yadav (@VikasYadavA2Y) reported 53 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

• 
  Ayush Agrawal (@sumitagrawal729) reported 54 minutes ago

  Hi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help

• 
  Ankeet Panda (@ankeetpanda) reported 55 minutes ago

  @Paytmcare @Paytm unable to close fastag after selling my car. There’s no option in iOS App, chat support unable to help & customer care number is a deadend. Pls assist ASAP

• 
  bits of threads (@bits_threads) reported 56 minutes ago

  @RBIsays @BankofIndia_IN @Paytm helo , I had 4 times unauthorised transaction from bank of India , first one 237 4 times , I debit only once but paytm debited 3 times more total 948 ,contact bank many times , log in with bank but the bank always has error

• 
  Anand Sankar (@saybwala) reported 58 minutes ago

  Hey @Paytm @Paytmcare stop using an AI bot to call and harass B2B customers. AI bot is not a key account manager. B2B customers need actual human support.

• 
  . (@Shah_45_) reported 59 minutes ago

  Got a voucher from @Paytm of @bigbasket_com but it isn't working Please look into this matter