Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (61%)
- Transactions (19%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Transactions | 8 days ago |
|
Pānīpat
|
Login | 8 days ago |
|
New Delhi
|
Transactions | 8 days ago |
|
Chhindwāra
|
Transactions | 8 days ago |
|
Bengaluru
|
Mobile App | 8 days ago |
|
Sūrat
|
Mobile App | 8 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Moumita Biswas (@solo_motivator) reportedAs @Paytm business slowly going down; @UPI_NPCI transactions are going up. In July 2026, they did a transactions of 23.66B INR. #DigitalPayments #digitalpay #bhimupi
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Aman Singh Parihar (@AmanSin23791564) reportedDear @Paytm, it’s been 5 days since I reported my ticket refund issue. No update, no resolution. Is this the level of customer support users should expect? Kindly resolve this issue immediately. @Paytmcare #Paytm #Refund #CustomerService
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Abhishek (@Abhis2309) reported@Paytm @Paytmcare ur silence is testimony to the alleged wrongdoing & fraud by charging extra to small biz in name of QR code. U hv been silent since 2months on-if QR code for receivng paymnts is free service why club it with soundbox? @RBI pls take action against PAYTM.
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ameen_yours (@ameen_yours) reportedOD338047890390305100 for this order id on 10 july u didn't receive my 50 rupees voucher yet help me fast I did a payment of 194. @Paytm @Paytmcare
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Karan Kasat (@KaranKasat) reported@Paytmcare Hi Team, I just had a discussion with your team member and I requested them to provide details some old transactions related with Oct, 2019 due to an ongoing litigation. He said he will check internally and come back to it. Request here a quick support.
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PainkillerGSV, MDS (@PainKillerGSV) reportedunable to login or transact on @Paytm ? what happened ? Have they run away with my money ?
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ZAID LALA KHAN (@zkhan7952) reported@PaytmBusiness Please reactivate my Paytm Business account. You can keep the held amount on hold until the review is complete, but please allow new incoming payments to settle. The account suspension is causing heavy business losses. Kindly help. 🙏 @PaytmBusiness @Paytmcare
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Akash Kalyan (@akashkalyan01) reported@Paytmcare @Paytm I've already tried Uninstalling reinstalling the app, Clearing cache and app data, Restarting my phone Unfortunately, the issue still persists. This is preventing me from accessing my account and using Paytm services. Please look into this and help resolve it as soon as possible.
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Jeevanand (@R_Jeevanand) reportedDear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen
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Ravi Mangnani (@sanjuravi) reported@Paytmcare Morning me update aaya tha kia but same problem continue hain
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Cyril Johnson (@CyrilJohns96815) reported@Paytm @Paytmcare There is no way to reach out to paytm for emegency support. I have raised a ticket 200012533997 but no one seems to be responding. Is there a way to call and speak to an agent??
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prafullilani (@prafullilani123) reported@Paytm @Paytmcare @PaytmBusiness Seriously what the heck is wrong with you guys! My dad wants to cancel soundbox subscription, called u repeatedly, always gave a service no, still charges deducted months after months, Close his Soundbox ASAP!! PLEASE STOP HARRASING!! Pathetic!!
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Aditya Pathak (@AdityaSid14) reported@Paytmcare @Paytm @_PVRCinemas Dear paytm and pvr i want my money back asap as i have purchased a gift card from paytm and i am not able to use it on pvr site as well as app as its ahowing something went wrong. Do u people consider us fool. How you selling these and doing scams.
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kajal jain (@kajaljain77) reportedIs there a problem or technical glitch happening today for all ?? @Paytm @Paytmcare
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Chintan (@ChintanSisyphus) reported@Paytmcare Are you doing anything or not to solve the bloody problem?? Bloody frauds!!! Atleast acknowledge the problem first and have some professional communication!!! Noone should ever use paytm!! I will file a police complaint if my issue is not resolved right now!!
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it's Vim (@VimalSingh04) reported@mithubhatiaaa @Paytm AI is responding you . I hate these companies that Use AI for customer assistance
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I C johari (@IJohari46498) reported@Paytmcare Really So poor service please check your Inbox I'm sending private message sending all detail final option I'm going on police or Coust
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Syed Muzaffar (@SyedMuz31229099) reported@Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎
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Ravi Mangnani (@sanjuravi) reported@Paytmcare Finally I m uninstalling paytm and switch to next options unhappy from service
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Sahil (@sahilhaiderlive) reported@Paytmcare I had ordered a #VakuLuxos phone cover redeeming a voucher from your @Paytm app. Received wrong product, but since then they are not responding neither on email nor over call. Please help in this regard!
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Ravi Chandar (@ravikchandar) reported@karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.
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hameed (@ammidubai) reported@Paytm #Your #Scanner has some #Bugs Kindly Fix it
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sejal (@sejnanigans) reported@Paytm app down???
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Ranjit basak (@Ranjitbasak70) reportedAccount profile and bank account issue Account close regarding 17jul dm Kiya abhi tak Paytm merchant account permanent closure nahi hua Paytm business very bad sarvice account deactivate all reason bata diya fir bhi nhi kiya close @PaytmBusiness @Paytmcare
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Rohit Kumar (@RohitKu73338260) reported@Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster
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Ayanjit Chattopadhyay (@ayangooner) reported@Paytmcare How ridiculous is your service?Trying since one week to get the tickets cancelled and no help.Also why have you replaced your whole customer care to automated bots?
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zaheir crazy (@zaheirkhan) reportedIt's been 3 days since I emailed @PaytmCare (Case ID/Email Sent) regarding my hidden wallet, but no reply. Their customer care calls disconnect automatically saying 'number not registered' and AI chat is useless. Need urgent resolution. @Paytm @PaytmBank
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Jim_GAVahora (@JGavahora) reported@DrAbhishek_Ind @Paytmcare Waymint. Some tech glitches- server down for some users. U R the lucky ones like me !!
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Shailabh Pandey (@shailabh6614) reported@Paytm @Paytmcare @PaytmBusiness Can any one senior listen this recording call from your support . Very bad experience I will put a case on your team they don't listen and disconnect the calls
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Ankit Yadav (@ankityadavHQ) reported@Paytm @Paytmcare , why Paytm isn’t working ? I’m trying to make payments for the last 2-3 hours , unable to do anything? Please fix it asap.