Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/28/2026 22:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (58%)

    Transactions (58%)

  2. Login (25%)

    Login (25%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal, Jewar, Chennai and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • iammrwanted Anand maheshwari (@iammrwanted) reported

    @Paytmcare tried to contact so many times put up my query so many times no reply from your customer service worst ever . Tickets cancelled of flight refund not initiated its been more than 45days

  • ChawdaMonty monty chawda (@ChawdaMonty) reported

    A transaction is in pending state and instead of helping the customer care representative was very rude and kept on implying that it was the recievers bank fault. I wanted resolution to my query not the excuses..@Paytm

  • aripho arijit sen (@aripho) reported

    @Paytm @vijayshekhar I made transaction on 21stNov thru paytm. my a/c is debited but the money hasn’t reached the destination. pls help

  • fan_imro45 I Don't Know 😶🤷 (@fan_imro45) reported

    @Paytm Hi @Paytm @Paytmcare .. I've been not getting any Scratch Card after sharing my Extra spare #PaytmWishlist2022 cards with My Friends after they are claiming those.. Please resolve this Issue or let me know if there were any hidden Terms and Conditions..🙃🙏

  • itsahan Haider Mirza (@itsahan) reported

    @Ae05717199 @Paytmcare That's an insult to garbage

  • SreeSreekesh sreekesh (@SreeSreekesh) reported

    @Paytmcare **** thanks and **** Paytm...0 percent customer satisfaction, 0 percent time management, Taking longer time for resolution which is almost 3 days.

  • ashi751 ashi75 (@ashi751) reported

    @Paytmcare I wanted KYC on my current number,but unable as I had done 5-6 years ago with another number which I didn't remember in a sense I have no information about that number. Need help !!

  • raowprashot Raowprashot (@raowprashot) reported

    Hello paytm care, I want to stop my paytm postpaid service please help. 24x7 help support option not helpful for postpaid service. @Paytm @RBI @Paytmcare

  • devanngi Devanngi Mitra (@devanngi) reported

    @Paytmcare sick and tired of the service—why’s it called 24x7 support when there’s none for 8 hours post raising the issue and getting a ticket for the same?

  • mannu_tamang Manish Tamang (@mannu_tamang) reported

    @Paytmcare Paytm is good but i have issue with UPI ID which paytm is not able to resolve so i switch to GPay

  • surya4353SABHA SURYA BHAI (@surya4353SABHA) reported

    @Paytmcare hello Paytm,I am try to pay my postpaid bill payment using postpe card in this case amount is deducted from my postpe card but the transaction was Not successful.i contacted postpe team their side transaction was successful but your side problem.?Where is my money??

  • d_lone_ranger_k #bUnNy 😎 (@d_lone_ranger_k) reported

    @ZoomCarIndia Despite of several escalations with you & @Paytm also you people are not solving the issue.

  • RP837783 MR (@RP837783) reported

    @paytmbankcare @Paytm @Paytmcare Pay rent from paytm tomorrow in hdfc bank and payment has not reached yet. how is this service just stop it

  • HarshaGNetha Harshavardhan G Netha (@HarshaGNetha) reported

    Hi @Paytm @Paytmcare Tried for support. Suprisingly, my issue isn't listed. So, clicked on live chat hoping to connect with live age agent and guess what, some dumb bot keeps on answering me and you know I even fell in infinite loop somewhere. Help me out. #NeedSupport

  • SpiceAjay Ajay M (@SpiceAjay) reported

    @Paytmcare Why kotak bank netbanking is not working from Paytm ? It is showing error ? Why can't you you fix it ? I need to pay apartment charges but it down from some days. It is showing PGNOENC001 error at progressing. What to do ?

  • SreeSreekesh sreekesh (@SreeSreekesh) reported

    @Paytmcare A big ******* no to Paytm..I been hearing same response since morning. Working on working on. **** off paytm *******

  • manutdeepak Deepak (@manutdeepak) reported

    @Paytmcare they don’t care for customer complaints

  • Prabu_muniyandi Prabu muniyandi (@Prabu_muniyandi) reported

    @Paytmcare I had Booked the cinema ticket three days back in Paytm movies. But now govt made some restrictions due to covid. Even show had time changed in cinemas (ags, Chennai), regarding this I didn't notified yet. And no customer care support. Worst exp!!Order ID 16857242707

  • SreeSreekesh sreekesh (@SreeSreekesh) reported

    @Paytmcare And one more I don't want to understand your problem, I only want the resolution. Since morning I keep following up but still the issue didn't got resolved, Let me file a complaint in local police station as a fraud Rental app.

  • deepakbhaipatel Deepakbhai Patel (PATEL SHOE BAZAAR ) (@deepakbhaipatel) reported

    @Paytmcare @vijayshekhar Hello team. We purchased the POS terminal on 6/12/21. Paying Rs 11999.32. Till today we have not received the invoice against the payment. Kindly look into the issue. Thank you. Help line informed it will take 45 days? Any reason delaying the invoice?

  • SyedMuz22237107 Syed Muzamil (@SyedMuz22237107) reported

    @Paytm @Paytmcare @PaytmBank i have done a rent payment in paytm and the amount is debited from my account it is showing processing and benificiqry have also not received the amount and the paytm team is not helping me in this there service is really pathetic 50k is strucked.

  • arunpachat Arun Pachat (@arunpachat) reported

    @NichalGopal @Paytmcare Hi were you able to resolve? I’m also facing same issue!

  • PralhadDharmad2 Pralhad Dharmadhikari (@PralhadDharmad2) reported

    @Paytmcare Unable to unblock my paytm account no. 8484858516 , since from 48hrs. no customer care mail id.unable to reach service executive. Very difficult to connect customer support through system.

  • RP837783 MR (@RP837783) reported

    @Paytmcare This is a little solution, I have to pay. If I do not say further then I will have a lot of problem

  • ChawdaMonty monty chawda (@ChawdaMonty) reported

    @PaytmBusiness @Paytm Tired of the customer care team, unhelpful and rude to the core. Well done Paytm

  • Pratyus09750963 Pratyush Ranjan (@Pratyus09750963) reported

    @Paytm @Paytmcare @vijayshekhar i am facing kyc issue (aadhar already used for another customer. But it was the same no. I had used it for) and my ticket id is 3137267781 Pls solve it . Its been more than 48 hours and i haven't got a reply or status of my complaint since then.

  • itsahan Haider Mirza (@itsahan) reported

    @Paytmcare it's literally very easy to scam on paytm and paytm seems to not care about it. Scam can scam and fled away and paytm won't support you bit on it. Congratulations for the worst service ever.

  • Premkumarmech Premkumar Gurusamy (@Premkumarmech) reported

    @Paytm @Paytmcare unable to recharge @ACTFibernet broadband bill using Sodexo multi benefits card in Paytm app. After entered CVV the next page is white blank screen. Pls help.

  • KartikKhatri93 Kartik Kumar Khatri (@KartikKhatri93) reported

    @Paytmcare I have raised a ticket with ticket id 3137521424 regarding kyc. But still the ticket is open and the issue not resolved. This is very disappointing. I have provided everything that they asked.

  • Abhishe00175430 Abhishek (@Abhishe00175430) reported

    @Paytm @paytmbankcareMoney sent but not receive by receiver please help. me. Your customers care not support.