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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Chhindwāra Transactions 2 days ago
Noida Transactions 14 days ago
Pānīpat Login 14 days ago
New Delhi Transactions 14 days ago
Chhindwāra Transactions 14 days ago
Bengaluru Mobile App 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @Paytmcare @Paytm i have received no communication from your end yet for the refund. It only shows ticket raised. No follow up. Nothing. Pathetic customer support.

  • GSC1971
    Gyanendra Singh (@GSC1971) reported

    Why Paytm down in delhi. I can't log in. @Paytm

  • Junaidxx07
    JUNAID (@Junaidxx07) reported

    Hey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help

  • livingfree60
    Mehul Desai (@livingfree60) reported

    650.19 re credited to upi lite. Now for the balance either let me use it to make pmts or help get it credited back into my bank acct @vijayshekhar @Paytmcare

  • itz_shivam18
    शिवम् शाही (@itz_shivam18) reported

    @PaytmCheckin @PaytmTravelCare @Paytmcare I had interviewed for executive role in paytm travel for flightsinterview and all was good howvr I have been rjctd by saying thatsince I was working at a higher position in previous company so they cant take me despite me being qualified.

  • sidhtweeets
    sidharthdhev (@sidhtweeets) reported

    @Paytmcare Got logged out without any reason and unable to login since 3 days? What is going on?

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Kuch option sirf dikhawe k liye de rkhe h . Jese ki SPECIFIC QR ACCESS TO CASHIER ye function work nhi krta . App main MERCHANT CARE se baat ki to usne bhi mera bhut time waste kiya kbhi kuch kbhi kuch btaya jo working nhi tha.

  • Kamaljain9351
    Kamal Jain (@Kamaljain9351) reported

    @PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem

  • urstrulysanni
    Urstrulysanni 🩷 (@urstrulysanni) reported

    Worst service @Paytm

  • BilalSaqibi
    بلال رضا (@BilalSaqibi) reported

    I’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @akashkalyan01 @Paytmcare @Paytm Same issue, any clue how to solve

  • sachin_6600
    sachin bansode (@sachin_6600) reported

    @vijayshekhar it will be @Paytm if you were to work harder @vijayshekhar and solve higher problems..

  • KadamSoni3
    kadam Soni (@KadamSoni3) reported

    Thank you @Paytm and @Paytmcare for resolving my issue. It took some time, but I’m glad it has finally been fixed. Thank you for your support and assistance throughout the process. Keep up the good work!

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare When it will be resolved. It more than 5 days what is the issue could you pls explain

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Morning me update aaya tha kia but same problem continue hain

  • ys_2800
    Yash Sharma (@ys_2800) reported

    @Paytmcare Issue resolved but this mis happening taken by merchant.

  • MLAJagdeepSingh
    Jagdeep Singh (@MLAJagdeepSingh) reported

    I have booked air ticket but wrongly I have press wrong date due to which I want to call you for refund but none of your customer care number is working it is very pathetic condition with Paytm with which I was doing lot of payments one of their number say you are not registered with us. I have just lost 6000 rupees but future I will not use Paytm and I'll suggest other also @Paytmcare

  • akashkalyan01
    Akash Kalyan (@akashkalyan01) reported

    @Paytmcare @Paytm I've already tried Uninstalling reinstalling the app, Clearing cache and app data, Restarting my phone Unfortunately, the issue still persists. This is preventing me from accessing my account and using Paytm services. Please look into this and help resolve it as soon as possible.

  • princegargg
    prince garg (@princegargg) reported

    @Paytm @Paytm is down since yesterday? Technical issue error everytime

  • GoluNagarFVK
    Golu Nagar (@GoluNagarFVK) reported

    Hello paytm, I'm unable for paytm for business merchant account because of location error but many shopkeepers using paytm for business in my pin code area but why this service not available for me ? @Paytmcare @PaytmBusiness

  • SahilMa15555552
    Sahil Mansuri (@SahilMa15555552) reported

    @Paytmcare i my self sahil my paytm is not working from more than 2 months it is showing rooted device

  • Sainianu22
    VoiceOfChange_Anu (@Sainianu22) reported

    @Paytmcare No data found of health insurance on Adiya Birla Website.

  • prianca_08
    Priyanka (@prianca_08) reported

    @Paytmcare I've been contacting your support regarding this since 2am this morning, and no response so far! This is absolutely disturbing.

  • upsrtc_lko
    UPSRTC Lucknow Region (@upsrtc_lko) reported

    @Devshhh @UPSRTCHQ @Paytm please share ticket or pnr number as this Ticket no: 0000003546BA is not of upsrtc website

  • nagarjun007
    nagarjuna (@nagarjun007) reported

    @Paytmcare FYI... Issue got fixed automatically

  • VimalSingh04
    it's Vim (@VimalSingh04) reported

    @mithubhatiaaa @Paytm AI is responding you . I hate these companies that Use AI for customer assistance

  • kurafatygyan
    Suresh Kumar Kurapaty (@kurafatygyan) reported

    @Paytmcare Can you help me with Paytm wallet ??

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

  • shubhagrawal205
    Shubh (@shubhagrawal205) reported

    @PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)

  • PrudviVysyaraj
    Prudvi_Bob ©️ (@PrudviVysyaraj) reported

    @Paytm @Paytmcare @SuryodayBank Paid ₹9,000 in full on 30 July & requested closure. Yet ₹180 Convenience Fee + ₹32.40 IGST was charged,and ₹212.40 was auto-debited on 3 Aug. Multiple emails to Suryoday Bank,but no acknowledgment or response.Why is customer grievance ignored?