Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 8 days ago |
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Transactions | 20 days ago |
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Login | 20 days ago |
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Transactions | 20 days ago |
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Transactions | 20 days ago |
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Mobile App | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Syed Muzaffar (@SyedMuz31229099) reported@Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎
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Chiranjivi Raj (@Techie_Leaf) reportedDue to this issue, I switched from @PhonePe to @Paytm .
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Pramod Maurya (@PramodM54521118) reported& when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.
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Justin Army (@JustnbieberIND) reported@GooglePayIndia @PaytmBusiness @Paytmcare pls resolve the issue.
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Divyanshi (@divyanshifr) reported@fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭
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Rikdev Ghosh (@RikdevG) reported@SohidulBiswas @Paytmcare I am facing the same issue, how to solve it
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Danish Gupta (@DanishG33582187) reported@Paytmcare @Yendrapati1991 Hey paytm why you not replying me what's your issue I messaging you from 7 days continuously but you even not giving s single response to me what's this behaviour paytm? @Paytmcare please check your dm and respond me
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Sharath B (@Sharath85852559) reported@Paytmcare It is been three days. But no solution. What is issue could you pls confirm
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tenminutes (@TenMinuteSW) reportedHi @Paytm can you pls help me resolve this" device environment is not correct " bug?
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Wasim (@wasim_sayy) reported@Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3
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Vinayak Naik (@vinayaksn) reported@Paytmcare You are losing customers because of this mistake in the code. People are earning money by posting fake videos of how to solve the malicious app error. Hire better developers!
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reportedHey @PaytmCare, my support ticket (200012349631) was closed by your team without a refund. I accidentally redeemed just ₹100 from my ₹2,381 flight voucher due to a lack of single-use warnings. As a regular user, I request a goodwill refund of my remaining balance. Please help🙏
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Ujjwal Kumar (@am_ujjwal_) reported@Paytmcare @AnkurGarg123275 My Paytm account issue hasn't been resolved; it remains blocked. Please unblock my account.
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CJ (@acjose93) reported@PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.
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Gyanendra Singh (@GSC1971) reported@Paytmcare I am unable to login in paytm. Paytm unable to send OTP on my registered number. I am in 5G network area.
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Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported@PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.
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Surjeet Singh (@asksurjeet) reported1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue
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Mirza Anwaarullah Baig (@m14z4) reportedThinking about what to build at @Paytm’s #BuildForIndia AI Hackathon. What if you didn’t give an AI agent access to your bank account—you gave it a controlled financial identity? Voice + agentic payments + dynamic UI, with spending rules and human approval built in. Exploring.
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Sharath B (@Sharath85852559) reported@Paytmcare What is issue u r taking so long. May I get an update. Same answer is repeating from last 5 days
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nik (@rhysnik) reported@Paytmcare Your response shifting responsibility to the PSP/bank is completely unacceptable. The default preference issue and routing failure happened within the app integration. Furthermore, to avoid any further confusion, I have already removed all bank accounts from WhatsApp Pay.
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Appar khandelwal (@Apparkhandelwal) reported@Paytmcare @Paytm ticket not resolving its been more than 48 hrs Ticket id - 200012533196 No one is responding over chat, no option to call, what a worst service it is !!! Deducted money for bus ticket, that has been cancelled by bus operator, now no refund has been processed.
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yt star yash (@yt_star_yash) reported@Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .
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Giri Sai (@noxiousgiri) reported@Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket
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sachin bansode (@sachin_6600) reported@vijayshekhar it would be @Paytm if you were to work harder @vijayshekhar and solve bigger problems in the financial space.
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BASTAGANAHAINA (@iloveeeeeeeuu) reported@divyanshifr @Paytm how it's working fine in my mobile cross cheked how in you it not working and in hour working fine. it will not work like that
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nik (@rhysnik) reported@Paytmcare If this technical glitch and accountability are not addressed properly in writing, I will escalate this matter to the RBI Digital Ombudsman.
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Justin Army (@JustnbieberIND) reported@Paytmcare The customer has left shop after he showed us that the payment has been completed. What should I do? Did I lose the amount?
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RISHI AGARWAL (@RSHIS) reported@Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help
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divas dwivedi (@divas_dwivedi) reported@Paytmcare @PhonePe please help here.
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Rikdev Ghosh (@RikdevG) reported@akashkalyan01 @Paytmcare @Paytm Same issue, any clue how to solve