Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Transactions (23%)
• Login (14%)
• Website (3%)
• Withdrawals (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

City	Problem Type	Report Time
Pune	Withdrawals	5 days ago
Chhindwāra	Transactions	13 days ago
Noida	Transactions	25 days ago
Pānīpat	Login	25 days ago
New Delhi	Transactions	25 days ago
Chhindwāra	Transactions	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surjeet Singh (@asksurjeet) reported 9 minutes ago

  @Paytmcare 1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently. You can also attach the screenshot of the error when you post it.

• 
  Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported 10 minutes ago

  @PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.

• 
  CodeWithSam (@samm_x77) reported 13 minutes ago

  @Paytm @SarvamAI @Hack_Culture Users can paste a suspicious message, and AI detects scam signals, explains the risk, and suggests what to do next — with multilingual voice support using Sarvam AI. 🇮🇳

• 
  Rajat Agrawal (@MoneyElevat) reported 17 minutes ago

  @Paytm @Paytmcare is a total scam I cancelled gold SIP on PayTM but it is not cancelling it Their customer care doesn't exist, and chatbot is designed to never solve a query They don't let you even delete your bank account; never doing business with them again #scam #fraud

• 
  Reddy (@iam_Rah12627) reported 18 minutes ago

  @Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 18 minutes ago

  @PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 18 minutes ago

  Hey @PaytmCare,your team refused my refund for ticket 200012349631.I lost ₹2,281 from my flight voucher due to missing single-use warnings on the app screen.Since internal support denied it, I am escalating this matter to the National Consumer Helpline (NCH).Please resolve this.

• 
  Embed Learner (@EmbedLearner) reported 21 minutes ago

  @vijayshekhar Are you working on any LLM at @paytm

• 
  Farvez Ali (@FarvezAli30140) reported 21 minutes ago

  Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

• 
  minaz fruitwala (@FruitwalaMinaz) reported 26 minutes ago

  @Paytmcare i now realised why prople has stopped using paytm , paytm is the new scam , booked a flight tix on paytm , its been one more its still pending . Money has already been deducted , no confirmation yet , no customer cate service #fraudalert #paytm #scam

• 
  Kaustubha Kubal (@Kaustubha45) reported 28 minutes ago

  @creditcardwalah @Paytm @Visa Got it i think it's an glitch in app

• 
  Parth Patel (@parthpatel080) reported 33 minutes ago

  In 2023, VSS acquired a 10.3% Paytm stake from Chinese investor Antfin at ₹796.60/share via OCDs. Today, his vehicle Resilient is offloading up to 4.98% through a block deal at a floor price of ₹1,535.10/share. That's nearly a 2X return #paytm @vijayshekhar @paytm

• 
  CJ (@acjose93) reported 38 minutes ago

  @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

• 
  Shrishti Rai (@ShrishtiRaii) reported 42 minutes ago

  @Paytmcare It’s been almost 10 days now. Please connect me with one of your customer support executives. You have a terrible chat support. @Paytm @Paytmcare

• 
  dume.ai (@Dumeai_) reported 43 minutes ago

  @Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561

• 
  CJ (@acjose93) reported 48 minutes ago

  @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

• 
  Reddy (@iam_Rah12627) reported 48 minutes ago

  @Paytmcare @Paytm @PaytmTravelCare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

• 
  Danish Gupta (@DanishG33582187) reported 49 minutes ago

  @Paytmcare @Yendrapati1991 Hey paytm why you not replying me what's your issue I messaging you from 7 days continuously but you even not giving s single response to me what's this behaviour paytm? @Paytmcare please check your dm and respond me

• 
  Kamal Jain (@Kamaljain9351) reported 51 minutes ago

  @PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem

• 
  Rahil (@realistic_rahil) reported 52 minutes ago

  I have been trying to login in Paytm account from last 5 days but unable to do so despite having recharge , sms pack and all necessary requirements @Paytm @Paytmcare

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 53 minutes ago

  Since 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,

• 
  Sharath B (@Sharath85852559) reported 53 minutes ago

  @Paytmcare Any update still the issue is same @Paytm

• 
  girish khurana (@girish_khurana) reported 54 minutes ago

  Dear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 55 minutes ago

  Your fcking agent came and activate the sound box witha limit of Rs. 1. What did you fking do with the pan, udhyam and 6 months statement since 1 month? Fking close my business account permanently if you can't help... It was a mistake @PaytmBusiness @Paytmcare @Paytm

• 
  Mohammed Aakif Ulla (@AakifUlla) reported 60 minutes ago

  @Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning

• 
  Rupesh Jain (@RupeshJ23726629) reported 1 hour ago

  I am not able to login in my account. Please provide me customer care no. @Paytm

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 1 hour ago

  @Paytm @Paytmcare @PaytmBusiness I will not activate or accept any rental/subscription charges for a device I cannot use. Clarify immediately why it was dispatched and confirm that no charges will be imposed without my consent. Resolve my account limit issue or take the Soundbox back at no cost.

• 
  @Sachin Vaishy (@VaishySachin) reported 1 hour ago

  But bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst

• 
  Somnath Dasgupta (@somnathdasgup14) reported 1 hour ago

  @Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.

• 
  Giri Sai (@noxiousgiri) reported 1 hour ago

  @Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket