Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Transactions (25%)
- Login (14%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Withdrawals | 1 day ago |
|
Cochin
|
Transactions | 5 days ago |
|
Shillong
|
Mobile App | 11 days ago |
|
Pune
|
Withdrawals | 21 days ago |
|
Chhindwāra
|
Transactions | 29 days ago |
|
Noida
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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dume.ai (@Dumeai_) reported@Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561
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bobby banerjee - the naughty messiah (@messiah_naughty) reported@Paytm you guys are a bunch of spammers. I keep getting emails from you though I never signed up for anything. And you don’t have a link to unsubscribe. Stop this **** immediately.
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Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reportedHey @flyspicejet @Paytmcare do u have intent to resolve the problem and give my refund.. it's almost 20 days gone still I didn't received my Refund for which flight has been cancelled by Spicejet and booked from Paytm Apo. PNR NGNL3N @MoCA_GoI Hope u r taking note & get involved.
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Santosh Kumar (@santoshkumar641) reported@Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest
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Raj Kumar Chauhan (@RajKuma21332127) reportedThe service of paytm is very poor mera soundbocx 90 days se activate nahi ha but company is not responsibility jald hi paytm Inovelent ho jayegi it's my promise 7017998171 moradabad @Paytm
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Shubham Basant Golyan (@imsgolyan) reported@Paytmcare four months already passed how many months more you gonna take.... do you want that we escalate to RBI for this issue
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Yogesh Agrawal (@_kingyogesh) reported@Paytmcare i have raised issue regarding refund but still not processed in 7 days also your chat bot AI is useless. No update no reply. Pathetic ticket id - 2000012639648
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Naveen Sharma (@asknaveensharma) reported@Paytm Hello Team, Need urgent support for one of flight ticket booked thru. Paytm. I need to speak with someone due to family emergency on managing the ticket.
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shajad ali (@shajada65894051) reported@PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!
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ঔৣ✞ 𝗣𝗥𝗔𝗧𝗘𝗘𝗞 𝗗𝗨𝗧𝗧𝗔 ✞ঔৣ (@Prateek_Dutta_) reported@Paytmcare Aap logo ki commitment ki koi ehmiyad hoti hai ya nhi? Its been more then 15-20 days still facing issue no resolution. I think need to deactivate your paytm. Useless
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furqan ahmad (@FurqanFahmad) reported@Paytmcare dear do you care about your customer how many I had complain you about not working of paytm but you didn't respond. @FinMinIndia @FinancialTimes
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Prashant Bhandari (@pbhanda) reported@shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days
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Shailja Nandan Mishra (@mishra_sn1) reported@Paytmcare Your support is same as your application , still I have not getting any update
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sasta sarcasm (@sastasarcasmlol) reportedI brought car insurance policy But later at kyc stage due to some issues I couldn't upload document. But policy payment was made via credit card. Now I have taken insurance from some other sources. How to get my refund. @Paytmcare
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Dr Naseem Ahmad (@Naseemahmad7813) reportedGood morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedYour fcking agent came and activate the sound box witha limit of Rs. 1. What did you fking do with the pan, udhyam and 6 months statement since 1 month? Fking close my business account permanently if you can't help... It was a mistake @PaytmBusiness @Paytmcare @Paytm
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furqan ahmad (@FurqanFahmad) reported@Paytmcare @Paytm device environment not correct after doing all possible solutions. Please help me to reach out from this error.
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Samiullah Reshi (@samiullahreshi) reported@Paytm @Paytmcare @Paytmcare facing a login issue in the Paytm app. Whenever I try to login, I receive the message :Access Denied Registered Mobile Number:[7006800239] Device Model:[Redmi Note 13 pro+] App Version:[10.83.12) Thank you for your support. Regards, [SAMIULLAH]
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Vikas Sharma (@Vikass_BJP) reported@Paytmcare Any update or still working on it
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Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reportedHello @flyspicejet , @Paytmcare has not received the refund yet what is going on from yr side ?? I want my refund as it's more than 12 days gone. One thing I have to say both paytm and spicejet don't care for customer. PNR : NGNL3N Other details already sent u so many times.
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Wasim (@wasim_sayy) reported@PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.
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ಅಭಿಷೇಕ್ Abhishek (@Abhishekf1) reported@Paytm @Paytmcare My payment is pending since 24 hours. Kindly DM me to resolve this. Your customer service is not responding other than standard AI generated replies
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Adil Faizi (@adeel9026) reported@Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for
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Rijwan Khan (@DearRijwan) reported@RBI paytm is not responding us . @Paytmcare @vijayshekhar URGENT I have already sent you a DM regarding my Partner Bank FD & FY 2025-26 Interest Certificate. I urgently need it for ITR filing. Please check my DM and help me get the certificate/FD details at the earliest
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Shubham Basant Golyan (@imsgolyan) reported@Paytm @Paytmcare ticket ID: 200012768390 i am facing the Autopay related problems from last 4 months but your team is not even replying on ticket on call they say 48 hours but later no response is this how you guys working
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Deep Raj Khatri (@deepraj_dk) reported@Paytm @PhonePe @GooglePay Just thinking—could we add a pop-up reminder while making a payment to add a note about the purpose of the payment? I got confused about my spending and couldn’t recall why I made certain payments. I am sure this issue is faced by many Thanks.
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Rudra Patra (@RudraPa47903461) reportedIts nearly 3 months but paytm business can't solve my sound box problem. Worst to very worst service by ever by a company. They only assure to solve your problem but can't solve the problem. @Paytm @PaytmBusiness @Paytmcare
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Lalit (@iamlalit19) reported@Paytm @Paytmcare @flyspicejet My SpiceJet flight was cancelled. SpiceJet Customer Care has confirmed that my refund was processed to Paytm on 12 Aug. Paytm has still not refunded my money. I have already raised a complaint and sent emails, but there is still no proper response
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RRP (@ranvijay1997) reported@MoCA_GoI @Paytmcare @Paytm please look this issue on priority I have already created the ticket - 200012774986
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Sajan Singh (@SajanSi19713732) reported@Paytm Do you even verify companies before issuing coupons, or list any fraud brand? Bought earbuds using a Paytm coupon—product is complete garbage & company support number is switched off! If I pay you tomorrow to sell ***** instead of talcum powder, who takes responsibility?