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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (55%)
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Login (27%)
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Mobile App (18%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh |
Transactions | |
| Chandigarh |
Transactions | |
| Ludhiāna |
Transactions | |
| Meerut |
Login | |
| Bhopal |
Mobile App | |
| Jewar |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rohitkumar Mishra
(@MishrRohitkumar) reported
@Paytmcare **** with your service how much time is going to take i need my money on urgent basis **** your service and please rrturn after words i am not going to use my paytm account @KotakBankLtd you have to return do asap
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Murali S
(@MURALIKOTHAPALI) reported
@Paytmcare @Paytm April 13th 2021 you told amount will credit in 7 working days , it’s been 1month still waiting . Complaint reference number 187751006. Booking id-10203606586
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DEEPAK KUMAR
(@DEEKU01) reported
from
Noida, Uttar Pradesh
@Paytm i want change to change kyc to my new number.... Please help
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Abhinav Bhardwaj
(@abhinavbhardwaj) reported
@Paytmcare I am trying to activate my Paytm bank saving account by doing the video KYC. I tried 5 times by showing my PAN Card on the video and verifying the aadhar card details. But all 5 time the video KYC is rejected. Seriously very pathetic service. @vijayshekhar
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Arvind (ATHEIST) NO CASTE NO RELIGION NO GOD.
(@ATHEIST_ARVIND) reported
@Paytm Urgent need BC Point. Customer are willing. I have shop mobile Services
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Paytm Care
(@Paytmcare) reported
@not_kashish_ @Paytm Hi, We apologise for the delay. We are processing large volumes of refunds and are doing so in batches. We're working on your request and will process it as soon as possible.
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Sunil
(@Sunil64880490) reported
@Paytm I didn't receive timeout card when my transfer my wallet. Pls help me paytm @paytm
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Vijay 🇮🇳
(@vizay_jadhav) reported
@Paytmcare please help to resolve this issue
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geetikanagpal
(@geetikanagpal12) reported
@Paytm @PaytmMall @Paytmcare There has been no update on my issue as yet please respond
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Anshul Tayal
(@tayal_anshul) reported
@Paytmcare @AxisBankSupport @AxisBank please help me with this, as I have used Axis Bank Account to make this payment. It got deducted from my account but haven't got updated to Paytm, as they replied.
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Kuldeep Jangid
(@jangidkuldeep08) reported
from
Gāndhīdhām, State of Gujarāt
@Paytmcare I am unable to use paytm postpaid service, which I was using it from past 10 months.
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Ashok Oswal
(@ashok20464) reported
@Paytmcare @satyamthakur3 Kindly refund amount for booked through PayTM platform .during March 2020 Refund has already been processed from GoAir..Have been sending you DM since last 4 months ,I have still not received my refund...booking Id 10161405381 #Bad Costumer service
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superninja
(@superni38816945) reported
@WazirXIndia why partner with @Paytm ? it's been more than 5hrs !! WTF , Annoying
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Prashant Tripathi
(@Prashantmt0006) reported
@Paytm Totally harassment by paytm. We all family uninstalling paytm app. Never use again. Even got call from landline Num by paytm office that officer cut call in half interaction. They don't know skills to talk customer sudden they cut call
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Dr. Tejas Kothari
(@tejaskothari) reported
@Paytmcare 4 video KYCs done still showing pending. Do you expect my senior citizen mother to visit a centre in Covid times? Navigating the help menu to reach a human is worse than navigating a minefield. Do I need to complain to ombudsman?
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Divyarth Bansal
(@divyarthbansal) reported
His Id must have been picked due to some Tecnical glitch in the paytm app, as it must be in the payment history. Requesting to process the refund of the money which was made due to @Paytm’s issue.
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sunnygkmathur
(@sunny_2u_2002) reported
from
Mādauli, State of Mahārāshtra
@NischalShetty It seems that there is major issue for accepting payment by @Paytmcare reason why till now the bank has not permitted cyrpto money deposit .. this is annoying
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TheGreatPoompah
(@greatpoompah) reported
@rituraj_raushan @vijayshekhar @Paytm 👍👍 however COWIN OTP not working today
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Swaroop Patil
(@MeMeRoop) reported
@Paytmcare Very poor service from Paytm I invited my friend to Paytm and no reward is given even after completing upi transaction by my friend.
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Rakesh Singh
(@RakeshS66495350) reported
Dear Paytm I am facing issues with KYC in my new Paytm account. Please help. @Paytm @Paytmcare
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Mukund Gehlot
(@immukund143) reported
@PaytmMoneyCare The worst Stock broker and Mutual Fund Agent i have ever seen. Such a third class customer service. If you have issues, one 1 way to complaint is raising ticket. They will respond to your ticket after 48 hrs. 1/2 @Paytm
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Kuldeep Jangid
(@jangidkuldeep08) reported
@Paytmcare I aam unable to use paytm postpaid service which I was using it from last 10 months. Please look into the same.
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Prof Dheeraj
(@GDK_Analyst) reported
@Paytm I’ve paid rent to my landlord through paytm— but it was said 2-3 days after payment done.. that’s a first mislead, It’s completed three days, now I did t get credit and when I’m trying to approach customer care, it never get connected..
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MoPNG e-Seva
(@MoPNG_eSeva) reported
@ShahidS21583314 @Paytmcare In order to register your complaint, please DM us your service provider name (IOCL,BPCL or HPCL), 17 digit LPG ID, consumer number, agency name, district, location and your registered contact number for us to assist you.
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Sudhanshu Ram Tripathi
(@SudTheNerd) reported
@flyspicejet @Paytm has included convenience charges, we didn't get that in cancellation. @flyspicejet will customer be responsible for each and every thing.
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Mukund Gehlot
(@immukund143) reported
@PaytmMoneyCare There response would be, we regret, sorry for inconvenience we are checking the issue. Months and years s will come and go but they will not solve your problems. Shittiest Customer service. 2/2 @Paytm
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vikas sharma
(@vikaschamp354) reported
@Paytm i need urgent help...i transfer 65000 rupee into wrong paytm number now he dont return...I need urgent for my mom medical thats why i transfer but it's gone wrong plz help help help
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ganesh mundfane
(@GaneshMundfane) reported
@paytmbankcare Why there is no option to cancel service of Paytm while we are facing trouble to transfer money to other account. Fraud @Paytm and pathetic service, I should have used government app for money transfer.
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Neil Kapoor
(@NeilKapoor10) reported
from
Jaipur, State of Rājasthān
@Paytm Dear paytm My name is chetan kapoor from Jaipur (Raj.) I am writing this here because I'm not getting any help from your Paytm 24*7 help or your customer care. So please noticed and help. My issue is that I used paytm app and there is a postpaid facility which I used
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Divyam Yadav
(@divyam_yadav) reported
@paytmbankcare I have already shared the details over dm. Please either revoke the existing kyc aur map that kyc with my new account. I had closed the Paytm my account last year. But I have again signed up for the wallet and now when I'm entering the details it's showing that error! @Paytmcare