Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 8, 9:50 PM GMT+5:30	0	0
Apr 8, 10:10 PM GMT+5:30	0	0
Apr 8, 10:30 PM GMT+5:30	0	0
Apr 8, 10:50 PM GMT+5:30	0	0
Apr 8, 11:10 PM GMT+5:30	0	0
Apr 8, 11:30 PM GMT+5:30	0	0
Apr 8, 11:50 PM GMT+5:30	0	0
Apr 9, 12:10 AM GMT+5:30	0	0
Apr 9, 12:30 AM GMT+5:30	0	0
Apr 9, 12:50 AM GMT+5:30	0	0
Apr 9, 1:10 AM GMT+5:30	0	0
Apr 9, 1:30 AM GMT+5:30	0	0
Apr 9, 1:50 AM GMT+5:30	0	0
Apr 9, 2:10 AM GMT+5:30	0	0
Apr 9, 2:30 AM GMT+5:30	0	0
Apr 9, 2:50 AM GMT+5:30	0	0
Apr 9, 3:10 AM GMT+5:30	0	0
Apr 9, 3:30 AM GMT+5:30	0	0
Apr 9, 3:50 AM GMT+5:30	0	0
Apr 9, 4:10 AM GMT+5:30	0	0
Apr 9, 4:30 AM GMT+5:30	0	0
Apr 9, 4:50 AM GMT+5:30	0	0
Apr 9, 5:10 AM GMT+5:30	0	0
Apr 9, 5:30 AM GMT+5:30	0	0
Apr 9, 5:50 AM GMT+5:30	0	0
Apr 9, 6:10 AM GMT+5:30	0	0
Apr 9, 6:30 AM GMT+5:30	0	0
Apr 9, 6:50 AM GMT+5:30	0	0
Apr 9, 7:10 AM GMT+5:30	0	0
Apr 9, 7:30 AM GMT+5:30	0	0
Apr 9, 7:50 AM GMT+5:30	0	0
Apr 9, 8:10 AM GMT+5:30	0	0
Apr 9, 8:30 AM GMT+5:30	0	0
Apr 9, 8:50 AM GMT+5:30	0	0
Apr 9, 9:10 AM GMT+5:30	0	0
Apr 9, 9:30 AM GMT+5:30	0	0
Apr 9, 9:50 AM GMT+5:30	0	0
Apr 9, 10:10 AM GMT+5:30	0	0
Apr 9, 10:30 AM GMT+5:30	0	0
Apr 9, 10:50 AM GMT+5:30	0	0
Apr 9, 11:10 AM GMT+5:30	0	0
Apr 9, 11:30 AM GMT+5:30	0	0
Apr 9, 11:50 AM GMT+5:30	0	0
Apr 9, 12:10 PM GMT+5:30	0	0
Apr 9, 12:30 PM GMT+5:30	0	0
Apr 9, 12:50 PM GMT+5:30	0	0
Apr 9, 1:10 PM GMT+5:30	0	0
Apr 9, 1:30 PM GMT+5:30	0	0
Apr 9, 1:50 PM GMT+5:30	0	0
Apr 9, 2:10 PM GMT+5:30	0	0
Apr 9, 2:30 PM GMT+5:30	0	0
Apr 9, 2:50 PM GMT+5:30	0	0
Apr 9, 3:10 PM GMT+5:30	0	0
Apr 9, 3:30 PM GMT+5:30	0	0
Apr 9, 3:50 PM GMT+5:30	0	0
Apr 9, 4:10 PM GMT+5:30	0	0
Apr 9, 4:30 PM GMT+5:30	0	0
Apr 9, 4:50 PM GMT+5:30	0	0
Apr 9, 5:10 PM GMT+5:30	0	0
Apr 9, 5:30 PM GMT+5:30	0	0
Apr 9, 5:50 PM GMT+5:30	0	0
Apr 9, 6:10 PM GMT+5:30	0	0
Apr 9, 6:30 PM GMT+5:30	0	0
Apr 9, 6:50 PM GMT+5:30	0	0
Apr 9, 7:10 PM GMT+5:30	0	0
Apr 9, 7:30 PM GMT+5:30	0	0
Apr 9, 7:50 PM GMT+5:30	0	0
Apr 9, 8:10 PM GMT+5:30	0	0
Apr 9, 8:30 PM GMT+5:30	0	0
Apr 9, 8:50 PM GMT+5:30	0	0
Apr 9, 9:10 PM GMT+5:30	0	0
Apr 9, 9:30 PM GMT+5:30	0	0
Apr 9, 9:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

Transactions (44%)
Mobile App (31%)
Login (13%)
Website (6%)
Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

City	Problem Type	Report Time
Dārjiling	Transactions	8 hours ago
Bengaluru	Mobile App	10 days ago
Ahmedabad	Withdrawals	19 days ago
Alīgarh	Transactions	23 days ago
Qādiān	Website	26 days ago
Kolhāpur	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

Sakamoto (@Sakamot310) reported 8 minutes ago
@Paytm Flight cancelled by airline. And no costumer agent contacted to resolve this issue
Loki 🐺 (@Lokupilot) reported 8 minutes ago
@Paytmcare @Paytmcare @Paytm no action taken so on by your side. Please resolve the issue Asap
Ameena Fatima (@ameena_fat53232) reported 9 minutes ago
I got new sim and I link my new number with bank and Now Iam trying to create new account first time with paytm but I'm getting someone's other details while logging with new number please help me out. @Paytm @Paytmcare
drrakeshkumar Gupta (@drrkg21_Hpathy) reported 10 minutes ago
@paytmgold @Paytm worse serviceI have received ₹1890 yesterday ,sender UPI id is 609327041282 From mobile number 8765838760 .No response from paytm , paytm doesn't credited to my account. My contact number is 9621281183,I have face this type of issues several timesI will delete paytm soon
Loki 🐺 (@Lokupilot) reported 11 minutes ago
@Paytmcare @Paytmcare worst payment application so far I have used. No customer service no help nothing can be hoped from your side. Don't force me to go for an ombudsman. No action taken till date.
Atif rahman (@Atifrahman2159) reported 15 minutes ago
@Paytm @Paytmcare Pathetic service from paytm I have cancelled my spicejet ticket on 24th March and booked it via paytm, Spicejet mentioned that they have initiated the refund, but it's been more than 2 weeks now and paytm didn't give me a single penny back. Prioritize this.
Thomas paine (@ThomaspaineA) reported 16 minutes ago
Hi, I would like an update on my Paytm bank account. Is Paytm Bank still available or not? Also, I am unable to send money to my Paytm account ,can you tell me what issue I might be facing? @Paytm @PaytmBank
Bikash Das (@BikashDas26321) reported 16 minutes ago
@Paytmcare I haven't found any solution to my problem yet
hasmukh mehta (@hussey_08) reported 16 minutes ago
@Paytmcare It takes you 4 months to reply to the post ????? Great service from your team. Now you and @careinsuranceIN decide whose mistake is it? I want my compensation
Anil Dube (@dubeanil0511198) reported 19 minutes ago
@Paytmcare @Paytm Today I tried to book ticket from IRCTC(JP to MMCT) and paid via PayTM payment gateway. Money deducted from account but its showing timeout on PayTM gateway page. Also on IRCTC failed booking section, its showing status that Payment Initiated. Plz help
VISHNU VARDHAN (@VISHNU05052004) reported 26 minutes ago
@Paytm @Paytmcare Facing a serious UPI Lite issue. After a failed ₹50 payment, my entire ₹1100 balance became ₹0 without any valid transaction. I have already raised complaints and contacted support, but the issue is still unresolved. #UPI #Paytm
Kaushal Bawishi 🇮🇳 (@ladaakh) reported 27 minutes ago
@Paytm while booking tickets, unable to enter birthrate Is it a Technical issue? #Flight
drrakeshkumar Gupta (@drrkg21_Hpathy) reported 30 minutes ago
@Paytm @Paytm worse serviceI have received ₹1890 yesterday ,sender UPI id is 609327041282 From mobile number 8765838760 .No response from paytm , paytm doesn't credited to my account. My contact number is 9621281183,I have face this type of issues several timesI will delete paytm soon
Shivraj Saini (@Shivraj09527269) reported 31 minutes ago
@Paytmcare worst customer support of this company my problem is not fixed yet they are just sharing me bot replies in DM no resolution yet I have also tried transactions at petrol pump, grocery stores and other merchants, but still my Paytm postpaid is not working showing error.
Krishnakant Parmar (@kparmar_in) reported 38 minutes ago
@PaytmBank @Paytmcare how to reach paytm payment bank customer care. facing API not found error while transferring from wallet. tried help & support from app, but no way providing resolution, tried cust care no. 01204456 456 but it is again pointing to help & support.
riyas (@riyas34853984) reported 39 minutes ago
@Paytmcare Dear Sir, My flight was cancelled by the airlines, and i would like to claim full refund, but it could not able to apply from my application. So please help me regarding, My order number is 26758443067, Dimapur to Imphal, 19th March, 2026.
Sonu (@Sonu70274185) reported 40 minutes ago
@Paytmcare Already messaging your team from past 36 hours. How much more time is needed to resolve a simple issue? No replies in dm as well. Pathetic service.
Sคเ Mคђє⩎d֮Ⓡ₳ 😘 (@Sagar505326) reported 40 minutes ago
@Paytmcare @Paytm Dear Paytm Support Team, I am facing an issue with a recharge made through my Paytm account. Details of the transaction: Operator: Jio Recharge Amount: ₹ 899 Transaction ID: 609432280384 Date & Time: 4 Apr,10:26 AM It's still pending.
Truth_Saint (@Divyanshu_9683) reported 41 minutes ago
****** @Paytm @Paytmcare cancel these ******* tickets, I'm in very urgency please cancel it else I'll have to go consumer court for this behavior of yours. No customer support, nothing at all.
Prince Luthra (@Michaelss227) reported 42 minutes ago
@Paytm pls help me fast don't share may no please call me
parshuram goud (@parshuramgoud21) reported 43 minutes ago
@Paytmcare No response for 48+ hours regarding my issue. Sold an OTTplay coupon that is expired/inactive OTTplay confirmed subscriptions are not being activated. Still no refund or resolution Consumer complaint already filed (8948236) Kindly escalate immediately @consumeraffairs
parshuram goud (@parshuramgoud21) reported 45 minutes ago
@Paytmcare @paytm Dear paytm still your giving any updates regarding my issue its already 18days completed and am asking daily for resolution via DM there is no response I sent many messages and i provided all details .your playing with my patience
Mahin Sharma🪻 (@Mahinsharma12) reported 47 minutes ago
@Paytm I have been unable to access my Paytm Wallet for a long time. The app repeatedly shows “Something went wrong. Please try after some time.” There was a balance of ₹1000 in my wallet earlier, and I am unable to view or access it.
Balkesh Pal (@Balkesh_Pal_07) reported 49 minutes ago
@Paytmcare But I haven't get any resolution about my cashback.... You are resolutiong my problem or discovering the atom energy which takes that much time...
Abhay Singh Rathore (@Abbhayratthore) reported 51 minutes ago
@vijayshekhar @Paytm @Paytmcare Very slow and poor service
William (@Williamsingh_) reported 58 minutes ago
Does anyone have ever succeeded in getting connected to Paytm customer support? It keeps throwing Paytm assistant which is one of the dumbest assistant. Please help if someone has it. Need it urgently. @Paytmcare @Paytm
संजय उवाच: (@Kaagbhushundi) reported 1 hour ago
@Paytmcare The Brand is not responding! We tried every possible means to contact them, but of no use. Now, you instead of taking any initiative to resolve the issue, just shrugging off it to the brand, who is your associate! Don't you have any moral responsibility towards customers?
Sanjib dash (@Sanjib_IndiaN_) reported 1 hour ago
@Paytmcare I had taken a small postpaid loan of ₹500, but due to financial difficulties I couldn’t repay on time. Now the amount has increased to ₹8900, which I’m unable to pay. Kindly help with a waiver or settlement option. 🙏 @Paytm
Mahi Kaushik (@mahikaush07) reported 1 hour ago
@Paytmcare It’s been over 7 days since I submitted all requested details yet der is ZERO response frm your side. This kind of negligence & poor customer support is completely unacceptable.
Ojas (@ojvznx) reported 1 hour ago
@Paytmcare Update: @PaytmCare confirmed refund on March 27 and said 3-5 working days. It has been 8 working days and still no refund. App shows "Processing Refund" but nothing credited. Cybercrime complaint active. Will escalate to RBI Ombudsman if not resolved by tomorrow.