Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/31/2025 06:20

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Transfer (17%)

    Transfer (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Raipur and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • happySinga Happy सिंह 🤩 (@happySinga) reported

    @Paytm my phone was stolen this morning. I want to decativate my paytm on my number immediately. I have already sent DM with the number to you. pl help

  • aniketverma05 Aniket Verma (@aniketverma05) reported

    @Paytm Your services are declining day by day, there is no response from help and support feature, I have raised a ticket against my PPLB account on 8 sept till now it's not resolved.

  • RajeevK09354600 Rajeev Kapoor (@RajeevK09354600) reported

    @Paytmcare Sir, I am unable to add money in my Paytm account. Kindly help

  • vinaymee Vinay Tiwari (@vinaymee) reported

    @Paytmcare Internet is doing good. All other apps except paytm are functioning fine. Only Paytm app is too slow. Scanning QR takes too much time to read. Kindly resolve it.

  • blankpun Dr. Blank🏹 (@blankpun) reported

    @Paytm @paytmbankcare @Paytmcare Which type of care is this. I m unable to log in my paytm app. My account is block since at least 14 days. Please provide me customer care employee or agent number ASAP

  • Praveen84733790 Praveen G (@Praveen84733790) reported

    @Paytm Hi,latest version contains lot of bug.While try to click UPI & bank linked accounts menu under Payments settings menu group in home page left side menu, it's not working.Other menu also not working and unable to scroll down the page. Other menu group also not working.

  • 9873331285 Sunil Singh (@9873331285) reported

    @Paytmcare @vijayshekhar sir my paytm registered m.no-8368116823 . Issue with paytm postpaid service my old transection history delete . I pay excess amount 809 . After upgrade old amount disappear your backend team not resolved.

  • trishulkarne Trishul Karne (@trishulkarne) reported

    @Paytm Worst app because I told paytm about my issue. I am using phone mode: MI 10T PRO Fingerprint login is not working at the Paytm bank Login section, have to log in Paytm bank entering my passcode everytime I don't like this... @PaytmBank @Paytm

  • NirajK815321 Niraj Kumar (@NirajK815321) reported

    @Paytmcare Ticket: 3108006476 No further response from 24*7 help instead of 4 hours 24 hours elapsed. Please refund 114.00 in my account.

  • nehalmitra nehalmitra (@nehalmitra) reported

    @Paytm my upi I'd is not working and tried to reach customers support but not picking my calls... What's is this ? ....

  • amibalaram Balaram (@amibalaram) reported

    Hey @Paytm, I referred one of my to Paytm but not received any refferal bonus both of us. Please resolve my problem

  • yogeshwarreddy_ Yogeshwar Reddy (@yogeshwarreddy_) reported

    @Paytm I have done a transaction on 2 days back it neither credited on receiver account nor in my account but after one day it is saying transaction is successful in Paytm. I haven't this types of issues in Paytm till now .

  • KBSundar6 K B Sundar (@KBSundar6) reported

    @Paytmcare I scanned and made a payment but it has gone to wrong person by name tea break instead of Gopal. I had to make another payment to Gopal. You don't have any helpline no nor your options have the above as option. Pl help. Urgent

  • Praveen84733790 Praveen G (@Praveen84733790) reported

    @Paytm Hi,latest version(9.13.4 720733)contains lot of bug.While try to click UPI & bank linked accounts menu under Payments settings menu group in home page left side menu,it's not working.Other menu also not working and unable to scroll down the page.Other menu group also not working.

  • RajuKum47484553 Raju Kumar (@RajuKum47484553) reported

    I have tried many times to unblock my account but no body replies. Please help.....!! @Paytm @Paytmcare @PaytmBank

  • saurabh14926916 saurabh chaudhary (@saurabh14926916) reported

    @Paytm My paytm postpaid is not working...near about 10-12 days. And i am complain about that many times...via mail Or customer service.Even I am provide the screen shot or vedio, what I am facing issue on postpaid to the service center..But still my issue not resolve....

  • trishulkarne Trishul Karne (@trishulkarne) reported

    @Paytm Worst app because I told paytm about my issue. I am using phone mode: MI 10T PRO Fingerprint login is not working at the Paytm bank Login section, have to log in Paytm bank entering my passcode everytime I don't like this. @PaytmBank @Paytm

  • prajwalarora23 prajwalarora (@prajwalarora23) reported

    Dear @Paytm my number has been registered with my bank account while my other wallet are working with same account with same numbers… only your system can’t find my account with attached with this number.. give some solution

  • trishulkarne Trishul Karne (@trishulkarne) reported

    @Paytm Worst app because I told paytm about my issue. I am using phone mode: MI 10T PRO Fingerprint login is not working at the Paytm bank Login section, have to log in Paytm bank entering my passcode everytime I don't like this...... @PaytmBank @Paytm

  • bhandari_mukesh mukesh bhandari (@bhandari_mukesh) reported

    @Paytmcare I am trying to contact through the app but not able to contact. If you guys are not handle the customers in that case there is no use of customer care service. End of the day twitter is the best way to contact. #Needmymoneyback

  • SatyaSontanam Satya Sontanam (@SatyaSontanam) reported

    @IndiGo6E Hello team, We booked a flight through @Paytm with PNR - OGY57Y Can you rectify the title of the second passenger - Lakshmi Soujanya Kasula - from Mr to Ms? Couldn't find an option on the website to change.

  • Yathart31088139 Yatharth (@Yathart31088139) reported

    @Paytmcare @Paytm I am not able to add money to wallet . Pls help

  • itsmechirag30 chirag jain (@itsmechirag30) reported

    @Paytm @Paytmcare I want to discontinue the postpaid service on my paytm account. Please discontinue the postpaid service. Stop reporting the wrong details in CIBIL.

  • shubham21121996 SHUBHAM GUPTA (@shubham21121996) reported

    @Paytm @Paytmcare I have booked flight ticket from paytm. I am eligible for 1000Rs cashback. I have been waiting from 2 days, But I didn't recieve it yet. Can you please speed up the process and add cashback amount. Really disappointed from your service.

  • roboabi Abi Lincoln (@roboabi) reported

    @Paytm i have an issue with ur payment portal, 13/09/2021, i pay my emi bill through payam loan section , my money is debited pyment is failed , but still is not refund my money , and there is no responsible answer . and worst customer care . I am worried about my money ,

  • Sanjeev35385400 Sanjeev jha (@Sanjeev35385400) reported

    @Paytm .Please help me my father is admit in hospital i need some money for father treatment my family is very poor so please help me my Ac no 1913311665 IFSC code KKBK0004346 Kotak Mahindra Bank Name Sanjeev Kumar jha Please help me very emergency hai please help me very urjent है

  • cryptogurudev Deepak Ojha (@cryptogurudev) reported

    @Paytm nothing paytm team do in block account in april month block account still no solution and mine all saving block in saving paytm account 😞🙁😣

  • Rajanstr_1020_ Rajan STR (@Rajanstr_1020_) reported

    @paytmbankcare @PaytmBusiness @Paytm I have recieved my money from customer through the Business App But till now I wait for 20 days TILL now i didn't recieved my money .....

  • Praveen84733790 Praveen G (@Praveen84733790) reported

    @Paytm Hi,latest version contains lot of bug.While try to click UPI & bank linked accounts menu under Payments settings menu group in home page left side menu, it's not working.Other menu also not working and unable to scroll down the page. Other menu group also not working.

  • hemanththayyull HemanthThayyullathil (@hemanththayyull) reported

    @Paytmcare I have some issues with paytm first subscription. Tried various ways to reach paytm, but nothing worked. @Paytmcare please help. Does anyone know how to reach paytm?