Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (39%)
• Transactions (33%)
• Website (17%)
• Login (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.

City	Problem Type	Report Time
Chhindwāra	Mobile App	4 days ago
Jaipur	Mobile App	7 days ago
New Delhi	Mobile App	12 days ago
Yamunānagar	Website	14 days ago
Mumbai	Website	20 days ago
Greater Noida	Mobile App	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rajat Verma (@Rajatverma_49) reported 7 minutes ago

  @Paytm Kindly address my issue

• 
  Vijay Raghav (@VijayRaghv) reported 7 minutes ago

  It's impossible to reach a human at @PaytmCare / @Paytm for flight issues. Despite canceling my @allianceair ticket within 24 hours (7+ days before travel), I'm being charged 4035 as "Airline Fees." This is a direct violation of DGCA 24-hour zero-cancellation rules.

• 
  Vaibhav Sharma (@VaibhavSha93481) reported 10 minutes ago

  My Paytm account suddenly got logged out and now it says “your mobile number has been blocked.” My bank account and UPI work on other apps. I also have ₹1700 stuck in UPI Lite. I cannot even access support because login is required. Please help escalate this issue.@Paytmcare

• 
  Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported 12 minutes ago

  @Paytmcare SpiceJet had already confirmed refund to Paytm on 29 April itself, yet the amount was withheld for weeks without proper response through support channels. Consumers should not be compelled to pursue legal proceedings for legitimate refunds already acknowledged by the airline.

• 
  Yash Jain (@jainyash822) reported 13 minutes ago

  @Paytmcare @Paytm @vijayshekhar My mobile number has been blocked from accessing Paytm, showing an “Access Denied” message during login. I’ve already raised a support ticket for 200011654211 but haven’t received any reply yet. Please share the reason and resolve this issue ASAP.

• 
  Rohan jetly (@RohanJetlye) reported 15 minutes ago

  No proper resolution since 2 days. First cashback became voucher, then hidden eligibility condition appeared later. Is this support or just fooling customers? Screenshots already shared. @Paytm @Paytmcare

• 
  Yash Jain (@jainyash822) reported 15 minutes ago

  @Paytmcare Hi prabhsimran, could you please assist me with ticket 200011654211 (couple of hours passed but not response received) opened for the issue. My registered number has been blocked from accessing paytm. Kindly support unblocking it.

• 
  Chetan Chauhan (@ChetanC97637933) reported 17 minutes ago

  @ZeptoNow @Paytm @letsblinkit Please investigate this issue, explain why it happened, and process a refund or re-deliver the order at the earliest

• 
  AVANINDRA SINGH (@avanindra_sigh) reported 17 minutes ago

  @Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.

• 
  ਜੈ ਬਾਬਾ ਮਹਾਕਾਲ 🇮🇳 (@bhl_deep) reported 18 minutes ago

  @Paytm My Paytm machine hasn't been working for the past eight days, and despite repeated complaints, none of your service personnel have fixed it. I'm forced to disconnect from Paytm. I haven't received any response from you. My ticket no. 500008644759

• 
  Deshpal Jatav (@Deshpalkumar3) reported 21 minutes ago

  @Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.

• 
  Arvinder Singh (@ssingharvinder) reported 22 minutes ago

  It’s been 1 week and still there is no resolution from @bigbasket_com and @Paytm regarding my cashback issue. I’ve been waiting for their calls and updates for the last 7 days, but all I get are false assurances. In my opinion, this feels like a planned trap for customers.

• 
  SumitKanojiya_Official (@SumitKanojiyaX) reported 23 minutes ago

  @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP.

• 
  Kannan (@KannanD85622531) reported 26 minutes ago

  @Paytm @Paytmcare I am writing to inform you that I realized today that my Paytm account (9994871203) has been blocked. ​I kindly request you to look into this matter, clarify the reason for the block, and restore access to my account as soon as possible.

• 
  Kautilya (@phsenag) reported 26 minutes ago

  @Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw

• 
  Amit Tiwari (@AmitTiwariPwc) reported 29 minutes ago

  @Paytm what's your real customer care number. I need help but I do not find any help. My Paytm starts telling me since afternoon this:your mobile number has been blocked from accessing paytm Now tell me what to do. My number is working properly

• 
  varun (@varunvnn) reported 29 minutes ago

  Dear @Paytm, refund Ref No. 613314024644 for a cancelled Flipkart order is still not credited to my bank account. My bank cannot trace the transaction with this reference number. Kindly help check the UPI/payment status and provide transaction details.

• 
  Vijay Raghav (@VijayRaghv) reported 30 minutes ago

  Dear @PaytmTravel @Paytmcare, your “Travel Care” support is an absolute joke. Airlines have already confirmed the refund has been processed, yet your team keeps customers hanging for days with no proper response, no human support, and no accountability. @PaytmTravelCare

• 
  रविन्द्र राजपूत🇮🇳🇮🇳🇮🇳 (@rk7291213) reported 35 minutes ago

  @Paytm Any tech issue is going on? App is seems not working!! #paytm #paytmcare

• 
  Suryansh Gupta (@Goldyflake) reported 36 minutes ago

  @Paytm @Paytmcare Unable to complete my KYC and your support team has been of no help at all. No resolution, no guidance, just left on my own. Absolutely terrible customer support experience.

• 
  Vijay Raghav (@VijayRaghv) reported 38 minutes ago

  @Paytmcare Dear @allianceair can you please look in to this just talked to one of your customer care executives he said refund is already initiated I even got a mail regarding this how long i have to shuffle between the agent and airlines

• 
  Dhanush (@Dhanush15194029) reported 39 minutes ago

  @Paytmcare my Paytm account has access denied please help me

• 
  Vijay Raghav (@VijayRaghv) reported 40 minutes ago

  @PaytmTravelCare oh man what wrong with you how many times I have to report the same issue it’s been 6days where’s my refund I have literally collected proofs but why @PaytmTravelCare @Paytm no body responds what’s going on

• 
  Thamotharan (@thamotharan_v) reported 40 minutes ago

  Hello @Paytmcare When I am trying to login to my Paytm account, it shows 'Access Denied ' and ' Your mobile number has been blocked from accessing Paytm' I am unable to login, please fix my account. @Paytmcare

• 
  Shivani R (@shivani2210) reported 41 minutes ago

  @Paytmcare I have not received any call from Paytm as discussed and I am unable to contact you. Could you help me on my issue and arrange a call back. Thank you

• 
  Rupák Sìngh (@rajputrupak1) reported 43 minutes ago

  @PaytmCheckin I am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm

• 
  برهان روباني (@ImBurhaanRubani) reported 49 minutes ago

  Booked a cancelled SpiceJet flight via Paytm(Tt ID: 200011475603). Was promised a full refund within 5–7 working days. It’s been over a month and still no refund.Customer support is worse, endless AI loops, no human assistance, and calls getting disconnected. . @Paytm @Paytmcare

• 
  Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported 50 minutes ago

  @Paytmcare @KatDev Check DM. Error still persists.

• 
  SALMAN SAIFI 📊 (@salmansaifi89) reported 52 minutes ago

  @Paytmcare why my account denied login

• 
  Khoj Khabari (@SatishPathakCSC) reported 52 minutes ago

  @Paytmcare i Just want to Restart my Sip in Paytm.Please help about it