Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/02/2026 12:15

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (55%)

    Transactions (55%)

  2. Login (27%)

    Login (27%)

  3. Mobile App (18%)

    Mobile App (18%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal, Jewar and Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • shrattk sarita hegde (@shrattk) reported

    @Paytmcare you need to be more transparent and have customer service nos and email address. Yr write to us is stone walled bot which has no proper options to resolve issues. This is serious as it involves financial transactions. Have pending issue of recipient not receiving money

  • izhar_javed memesbazzz (@izhar_javed) reported

    @Paytm Not majama chhay, you are not co-ordinating me to get my refund from @woohoo of Rs 2000. @Cyberdost kindly help me to get my 7900 rs which stole in fraud transaction

  • soulson97 Suraj Saini (@soulson97) reported

    @RituRajRaghav1 @Paytm Bro online payment or transaction me Paytm se bdhiya koi nhi hai I already use all other apps Baki sb start me acha kregi pr phir baad me service kharab payment stuck ho jati hai gpay phone pe me Km se km isme wo to nhi hoti kbhi

  • fgjiigcvb2 Fgjiigcvb (@fgjiigcvb2) reported

    @_Anand_Bhushan @Paytm Please contact customer service 9339451748

  • nirmalrajnimmu Nirmal raj (@nirmalrajnimmu) reported

    @Paytmcare need to update the old number to new number into paytm account. Trying for more than 10 hours No response from the customer care team. I also have the ticket id. Is this the response from the paytm. Very much disappointed with your services👎👎👎👎👎

  • Utkarsh12336523 Utkarsh Pal (@Utkarsh12336523) reported

    @Paytm have been issue your customer care portal they didn't get my calls Mh problem is i order paytm card and done payment aftr that ur tracking portal shows astimate delivery time on 16sep But I'll check on 14sep they shows.Your card is delivered on 10sep & not received yet

  • Mr_91Me Farhan (@Mr_91Me) reported

    @Paytm UPI Transaction Failed money deducted but "Payment Failed" option is not showing. Need help!

  • RituRajRaghav1 Ritu Raj Raghav (@RituRajRaghav1) reported

    @Paytm With personal experience, Paytm provides the worst customer care service. My complain is active since months and their executives doesn't answer good and satisfactory. I use Gpay and phonepe rather then paytm @Paytm

  • AmanPhanse Kabhi.Khushi.Kabhi.*** (@AmanPhanse) reported

    @Paytm @Paytmcare I instantly know when I am getting ghosted in chat.. but that coming from a 24x7 chat support.. this **** is hurts man!!

  • empalex VK (@empalex) reported

    @Paytmcare my issue is not listed in the Paytm app support section, now how do I raise my issue??

  • chintuchatora Chinmay M. Pathak (@chintuchatora) reported

    ned help with your seller support email id @Paytm @Paytmcare @PaytmMall

  • choradiam Mamta Choradia (@choradiam) reported

    @Paytm Since 2 days you are only playing tweet tweet with me,still my problem is not solved......I would like to share my experience with you and other customers that it is a bakwas app.i would like to suggest to others also to delet this app.

  • nishadhaseena2 Haseena Nishad (@nishadhaseena2) reported

    @Paytmcare worst service asking too many questions to close my paytm wallet since one month I'm trying to close my paytm wallet no one responding I will never recommend paytm to anyone.. @Paytm

  • akkks2007 Aakash Vadhwani (@akkks2007) reported

    @Paytm worst customer service ever . Never they understand your problem they just keep transferring calls to one department to other..pathetic unprofessional staff

  • Sibanan27061735 Sibananda Sahoo (@Sibanan27061735) reported

    @Paytm Dear paytm, On 5th August 2021 i have transact to IRCTC account 5k but recipient account not credited .from that day to till date i keep on trying to get my money back .your customer service is worst i ever had experienced. Pl do support to return the money .

  • amitkushwaha638 amit kushwaha (@amitkushwaha638) reported

    @Paytm hello Paytm my paytm bank account debit card transaction failed with sbi atm my money 10000₹cut in my account where I complaint my account blocked customer care no connect with cal Twitter no rply 20 days over no response

  • Remoaha Remo Singh (@Remoaha) reported

    @Paytm @IPL @BCCI Renovate chinnaswamy stadium please on the lines of camp nou, mercedes Benz stadium please. That stadium looks like ****. Yuck!! Everything is beautiful about bangalore except that **** in the middle of the city

  • soumen_saw Soumen Saw (@soumen_saw) reported

    @Paytmcare i am payment many time but no scratch card. Please help

  • kadam_balaji_s KADAM BALAJI SHIVAJI (@kadam_balaji_s) reported

    @Paytm Please let me know the escalation matrix for paytm customer care. I have raised the ticket 22046831620 through paytm 24*7 customer care. Ticket is pending since last 3 weeks. Still waiting for resolution.

  • SidanaAshutosh Ashutosh Sidana (@SidanaAshutosh) reported

    @Paytm @paytmbankcare @Paytmcare Sir how to talk with customers care executive . I have dial customer care no but could not talk with customer care executive. Only IVR menu available for self service no IVR option for talk to customer care executive. Please help

  • Utkarsh12336523 Utkarsh Pal (@Utkarsh12336523) reported

    @Paytmcare I have been issue with your customer care portal they didn't get my calls Mh problem is i order paytm card and done payment after that your tracking portal shows astimate delivery time on 16 sep. But I'll check on 14 sep they shows . Your card is delivered on 10sep.

  • sonukr7877 SONU KUMAR GOND (@sonukr7877) reported

    @Paytm dear I have been done ticket from yr wallet transaction was faild 25th aug. Till now I have not receive amount in wallet. And another faild transaction from credit card have been recive on 27th aug In my credit card. I have been share all transaction from yr customer 1/

  • druv965101 Dhruv Singh (@druv965101) reported

    @Paytmcare @r_acestar Don't worry there customer service is amazing process take time but problem will resolve

  • luckysoni567 Lovish Soni (@luckysoni567) reported

    Hlo @Paytm i am not able to complete my kyc.I want to change my pan card details but i am not able to so please can you provide me a help regarding this issue? Thanku

  • Sonu34182988 Sonu (@Sonu34182988) reported

    @Paytm Wrost app,block account so many times

  • MalangBasha Sk malang basha (@MalangBasha) reported

    Problem in using paytm postpaid money @Paytmcare

  • Atul__Midha Atul (@Atul__Midha) reported

    @Paytm your fraudulent reporting helpline doesn't work. Tried calling multiple times, pls check and resolve the issue on priority

  • Prateek428 Prateek Tiwari (@Prateek428) reported

    @Paytm Hi my own register no. 8076703529 lost since 4 year and I want register other no. 9599920840 but kyc already update in 8076703529 so I'm not update kyc in secend no.9599920840 so plz help me to update kyc ....

  • kumaryadav94 Manish Kumar Yadav (@kumaryadav94) reported

    @Paytm I am not able to use my paytm postpaid balance. It shows insufficient balance. @Paytmcare please help me.

  • adityak50590731 aditya kumar (@adityak50590731) reported

    @Paytm hello Paytm my paytm bank account debit card transaction failed with sbi atm my money 10000₹cut in my account where I complaint my account blocked customer care no connect with cal Twitter no rply 20 days over no response