Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions, login and mobile app.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/17/2026 06:20

February 17: Problems at Paytm

Paytm is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (57%)

    Transactions (57%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (14%)

    Mobile App (14%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SUNNYSETH20 SUNNYSETH (@SUNNYSETH20) reported

    @Paytmcare paytm postpaid is not working not even on zomato do something

  • Smile____007 Ayush (@Smile____007) reported

    @paytmbankcare It's been a week still they haven't provided me the resolution, I can understand why their share prices are going down. @Paytmcare you guys are really worst in solving customers issue.

  • ezbibin Bibin Kurian Markose (@ezbibin) reported

    @Paytmcare is Paytm experiencing any technical issues from today Morning onwards I'm unable to use Paytm postpaid service and not even able to make repayment also .even repayment option is missing and Paytm postpaid option is removed from all payment methods.Please fix the issue

  • KKadaganchi Kadaganchi Raj Kumar (@KKadaganchi) reported

    @Paytm @Paytmcare @vijayshekhar I am unable to connect a customer service of Paytm on given number i.e. 0120 445 6456 Please look into this issue

  • hrishirajtweets Hrishi Raj Singh (@hrishirajtweets) reported

    @Paytm @Paytmcare I am unable to pay my Paytm postpaid bill... Please help.

  • khwabbb Ajeet Kuma₹ (@khwabbb) reported

    @Paytm @Paytm @vijayshekhar Can I get contact number on which I had made transaction? I can details about transaction like Wallet txn number, Date, Amount and My contact. Please help

  • rishabhtak93 Rishabh Tak (@rishabhtak93) reported

    @Paytmcare @Paytm My Product delivery date was 27 jan but not delivered yet. I already talked with your customer care on 29 jan but my problem is not solved yet.

  • KeswaniJayesh Jayesh Keswani (@KeswaniJayesh) reported

    @Paytm @PaytmFirst @vijayshekhar Such a pathetic response from Paytm regarding Paytm First Membership. Firstly showing all the benefits and then removing them in next month (within a week) I'm unable to connect to Customer support, its just goes to Assistant.

  • AkshayJ3620 Akshay Ramdas Jagtap (@AkshayJ3620) reported

    @Paytm @Paytmcare @PaytmFirst I am unable to view all the benefits of the Paytm First Membership. Please help here #paytmkaro #paytmfirst #PaytmFirstMembership

  • imbbhushan Bhardwaj Bhushan (The Dark SouL) (@imbbhushan) reported

    Hello @Paytm my account has been blocked. How can I re-open it. Please help.

  • IamNarenDasari Naren (@IamNarenDasari) reported

    Hey @Paytmcare I wanna reactivate my wallet but the customer service is not reachable

  • adityacdurai Aditya CinnaDurai (@adityacdurai) reported

    @DongaNarayana @Paytmcare Seems like the app is broken. Will have to wait and see.

  • Satyamo36188659 Satyam ojha (@Satyamo36188659) reported

    @Paytmcare @Paytm @PaytmPostpaid I don't pay any single amount because last 25 days same issue I am not Abel to use my #paytm who is responsible because customer care not connect call no any response raise complaints ?

  • saxenaji1997 Sourabh saxena (@saxenaji1997) reported

    @Paytm @PaytmMoney @PaytmBusiness Huge problem with connection customer support. There is no one who assisted you. There is only one option 24x7 portal where you can’t write your issue, only you can have few option which is not related to your issue.

  • iprashantagre iPrashant (@iprashantagre) reported

    We have raised a ticket with id 3146285932 for your issue. We are working on resolving your issue and we will respond within 4 hours. You will receive a notification as soon as we respond to your issue. विसरलात की झोपलात? @Paytmcare @Paytm

  • Maneet17848403 Maneet (@Maneet17848403) reported

    @Paytmcare Paytm is not working today there is a lot of issues

  • mithi27jha Mithi Jha (@mithi27jha) reported

    @Paytmcare Hey Paytm, I cannot complete my KYC bcoz its says my documents are linked to old phone number. Please help.

  • ezbibin Bibin Kurian Markose (@ezbibin) reported

    @vinayjain20 @Paytmcare Me to getting this error from today morning onwards fix the issue not even able to make repayment also

  • ferdo23 Praveen (@ferdo23) reported

    @Paytmcare @Paytm i need a help for Paytm Postpaid emi option someone will call me 9591267722

  • divyshah1502 Divya Shah (@divyshah1502) reported

    @Paytmcare Not able to use my Postpaid for payments Solve this issue I don't even have any dues on Postpaid Still not able to pay

  • Dsilentduggard Araghya Biswas (@Dsilentduggard) reported from Bengaluru, State of Karnataka

    @Paytm @Paytmcare I appreciate you sending me the bill but let me pay you as well. Your app doesn't even let me pay the bill. Please resolve the issue

  • Maneet17848403 Maneet (@Maneet17848403) reported

    @Paytmcare @Paytm there is a lot of issue with Paytm today and customer care is unable to helpout

  • Maneet17848403 Maneet (@Maneet17848403) reported

    @Paytmcare Paytm is not working today there is a lot of problem and no-one is addressing the issue

  • DongaNarayana Lakshmi narayana Donga (@DongaNarayana) reported

    @adityacdurai @Paytmcare Same problem

  • shakti0402 E.r Shakti kumar (@shakti0402) reported

    @sayan_now @Paytmcare Waste service provider

  • dheeraj_bhavsar Dheeraj Bhavsar (@dheeraj_bhavsar) reported

    @Paytm Is your Postpaid page down? I'm unable to browse it on my Android device.

  • SUNNYSETH20 SUNNYSETH (@SUNNYSETH20) reported

    @Paytmcare paytm postpaid is not working not even on zomato do something

  • Maneet17848403 Maneet (@Maneet17848403) reported

    @Paytmcare facing issues with Paytm kindly help

  • khwabbb Ajeet Kuma₹ (@khwabbb) reported

    @Paytm @Paytm @vijayshekhar Can I get contact number on which I had made transaction? I can share details about transaction like Wallet txn number, Date, Amount and My contact. Please help

  • SUNNYSETH20 SUNNYSETH (@SUNNYSETH20) reported

    @Paytmcare paytm postpaid is not working please solve this issue