Is Paytm down?

Problems detected at Paytm

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Paytm problems in the last 24 hours

The following chart shows the number of reports that we have received about Paytm by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Paytm Outage Chart 09/23/2021 05:55

September 23: Problems at Paytm

Paytm is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Transactions 43.41% Transactions
  • Mobile App 31.67% Mobile App
  • Login 15.17% Login
  • Transfer 4.21% Transfer
  • Website 3.32% Website
  • Withdrawals 2.21% Withdrawals

Paytm Outage Map

The most recent outage reports and issues originated from New Delhi, Bengaluru, Mumbai, Kolkata, Patna, Gandhinagar, Vadodara, Lal Darwaja, Ghāziābād, Delhi, Bhubaneshwar, Jodhpur, Jaipur, Hyderabad and Guwahati.

IndiaNew Delhi Transactions
IndiaBengaluru Transactions
IndiaMumbai Transactions
IndiaKolkata Transactions
IndiaPatna Transactions
IndiaMumbai Withdrawals

Paytm Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:
  • amitchawla95 Amit Chawla (@amitchawla95) reported

    @PaytmBusiness @Paytm @PaytmBusiness ticket id 60000356 open since 16 September. NO response. We had bought a new machine from Paytm also. Paid 7080 for that requested closure of old machine. now I get a bill of 3050 saying lifetime charges. Not sure for what. What is all this and there is no support

  • amitchawla95 Amit Chawla (@amitchawla95) reported

    @PaytmBusiness @Paytm As if anyone is responding to tickets. No point of contact is available in such cases. No option on the app to raise miscellaneous issues. Now at least you have the details. Will you do something about it other than gyan?

  • Mohsin20210 Mohsin Kuraisi (@Mohsin20210) reported

    @Paytm Help to get get offer letter of PYTM

  • arnav_prateek Arnav Prateek (@arnav_prateek) reported

    @Paytmcare @vijayshekhar @Paytm My account has been blocked and no one is helping me out. Such a pathetic customer care.

  • ShivranK shivran kumar (@ShivranK) reported

    @Paytm Sir mere paytm payment account block ho Gaya plz sir active kare mere my ac no 9801871869


    @Paytmcare @Paytm @paytmbankcare Please help me. My wallet money had been deducted by one of the fraud in the name of Paytm. Please help me get my money back.

  • imjatinseth Jatin Seth (@imjatinseth) reported

    @PaytmMoneyCare hello team, I raised an issue with Paytm money, you guys marked it resolved without actually resolving the issue, do you guys read all the details provided, now not replying in DM also. @Paytm

  • navneet1000 navneet rao (@navneet1000) reported

    @Paytmcare I have sent now can someone call and help

  • bhabani_sha Bhawani (@bhabani_sha) reported

    @Paytmcare @vijayshekhar Worst service. Can't solve a single problem for more than 15days passed.

  • DineshkumarVaza Dineshkumar Vaza (@DineshkumarVaza) reported

    @Paytmcare Bank customer care tell me As confirmed with merchant, transaction has been successful and settled with reference no IGALZMQKC6.

  • ShubhashisBaid2 Shubhashis Baidya (@ShubhashisBaid2) reported

    Paytm is the shittiest app I've ever used....It's been more than 3 months but I still can't order my physical debit card and they aren't resolving my issue at all.... **** @Paytm @Paytmcare @PaytmBank


    @vijayshekhar @Paytmcare - Please improve your in app customer care (24/7). Please don't think having only the chatbot would help. Used to pay most of my bills/insurance payments using Paytm. Happily uninstalling for lack of customer service/empathy displayed

  • bong_arghya Arghya Chatterjee (@bong_arghya) reported

    @Paytm I bought a new Life Insurance from paytm. In this regards many customer service executives are calling me these days. They are speaking Hindi or English. I request to call me only if they can speak in Bengali. Otherwise emil or message or whatsapp me.

  • MohanKu37943288 Mohan Kumar G (@MohanKu37943288) reported

    @paytmbankcare @Paytmcare really paytm is unfit in terms of customer satisfaction. Just adding email you're taking 3 yrs. Pathetic

  • Sarutob47954204 Sarutobi (@Sarutob47954204) reported

    @Paytmcare All I can do is wait only sir. I hope this issue gets resolved by end of the day.

  • PankajNegiJi1 Pankaj Negi Ji (@PankajNegiJi1) reported

    @Paytmcare sir i need help someone fraud report against my paytm and my paytm was blocked plz reply me as soon as possible

  • sakshi_8414 Sakshi kumari (@sakshi_8414) reported

    @Paytmcare So now Myntra wants that same information by you in BOLD Headline on email head that the"Myntra's bank has rejected our pre arbitration and You (as my bank) didn't recieve any refund". So that they can process it further. Thank you for the help. (2/2)

  • pra_shant13 prashant kumar (@pra_shant13) reported

    @Paytm @Paytmcare I made a payment through Paytm and I got the confirmation that money has been sent. But the receiver didn't get the money. It's already been two days. Please help me asap.

  • beast_hacky BEAST HACKY (@beast_hacky) reported

    please look into my problem and solve it as soon as possible i am sending detials of above transaction of Rs. 9000₹ , UPI transaction Id - 126611827517 and Google Transaction ID - CICAgODq4q3ZYg, please solve my problem as soon as possible sir @paytmbankcare @PaytmBank @Paytm

  • ShivSr3 Shiv Rahul SR... (@ShivSr3) reported

    @Paytmcare i have a query pending since last month with ref nu- 198091635. I have send the teams many email on last few days but not getting any response. Please look into this. Thankyou @Paytm @PaytmBank I think you try to look into the queries of customer. Really sad

  • TamalGh14294855 Tamal Ghosh (@TamalGh14294855) reported

    @Paytmcare I unable to verify my paytm account via sms or auto reading otp plz help.

  • im_abhijeet_ Abhijeet Shrivastav🇮🇳 (@im_abhijeet_) reported

    @Paytm @Paytmcare My paytm first membership is not activated still after using Citi bank credit card powered by paytm, also I have full filled the criteria mentioned for the activation, its more than 2 week, please help

  • _prinsona princearya (@_prinsona) reported

    @Paytm Worst service by paytm

  • arunkeycee Arun K C (@arunkeycee) reported

    @Paytmcare 198556651 almost 3 weeks .No resolution and no response since a week even after multiple attempts of communication with Paytm support.Not professional! #Paytm #paytmcare

  • kptaanrajput सिंह कप्तान (@kptaanrajput) reported

    @paytmbankcare @paytm your 24/7 customer care service is not responding at all . Then to whom consumers will ask for their queries.

  • AmitVer88164581 Amit Verma (@AmitVer88164581) reported

    @Paytm @paytmbankcare @Paytmcare your 24x7 help support and Twitter DM are responding with the same message over and over again and helping me resolve my problem. It's been over a week now,not solved. What sort of incompetent service are you providing here!! Ticket no-3107451142

  • Amittiw7777 Amit tiwari (@Amittiw7777) reported

    @Paytm dear your service poor some amount deducted from bank act from your customers sport useles shall I remove Paytm app

  • JoteppaVinod Vinod Joteppa (@JoteppaVinod) reported

    Folio number:79945336256 is not reflecting in my Paytm money application. Kindly solve this issue as am not getting satisfactory answer from level 1 team and whole experience of investing on Paytm money platform is becoming frustrating.@PaytmMoney @PaytmMoneyCare @paytm

  • CostaDenila Denila Costa (@CostaDenila) reported

    @Paytmcare I messaged your team for unban my Paytm account and they told me send your adhar pan with your picture , I sent but now they telling we can't help you. Can you please tell me what is the exact issue??? @Paytm

  • vishnuntripathi Vishnu N TRIPATHI (@vishnuntripathi) reported