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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 7 days ago
Pānīpat Login 7 days ago
New Delhi Transactions 7 days ago
Chhindwāra Transactions 7 days ago
Bengaluru Mobile App 7 days ago
Sūrat Mobile App 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    @PaytmBusiness Please reactivate my Paytm Business account. You can keep the held amount on hold until the review is complete, but please allow new incoming payments to settle. The account suspension is causing heavy business losses. Kindly help. 🙏 @PaytmBusiness @Paytmcare

  • dilseunique
    Dil Se Unique ❤️🔥 (@dilseunique) reported

    Sir, I ordered a Paytm Soundbox, but the delivery partner delivered it to someone else and the order shows delivered. Please help resolve this issue. Note:- Paytm very bad service 🥲 Order I'd :- 27372240996 @Paytmcare @Paytm

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    My last date of emi payment is 5th @Paytm @Paytmcare help me out for this

  • notnowshay
    Zolpidem (@notnowshay) reported

    Is @Paytm down?? @Paytmcare

  • nagarjun007
    nagarjuna (@nagarjun007) reported

    @Paytmcare FYI... Issue got fixed automatically

  • livingfree60
    Mehul Desai (@livingfree60) reported

    650.19 re credited to upi lite. Now for the balance either let me use it to make pmts or help get it credited back into my bank acct @vijayshekhar @Paytmcare

  • sameergoyal
    Sameer Goyal 🇮🇳 (@sameergoyal) reported

    @cassbdb @Paytm Actually AWS was down and hence a lot of services went down globally …

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm Sir, i have recording call with Airline that ticket is refundable but paytm not make fraud and not refunding. Even i shared the recording wih paytm team but they are not ready to listen. Pleass help for processing of refund

  • Nitish0062
    Nitish Kumar (@Nitish0062) reported

    @Paytmcare Worst Customer support

  • ajaydamle
    Ajay Damle (@ajaydamle) reported

    @Paytmcare On your portal IRCTC server is down !! Unable to connect on IRCTC link

  • Mr__Vig
    Vig (@Mr__Vig) reported

    @Paytmcare Hi, Please let me know the status of the tickets, both pertain to the same issue: 3391147332 200012428170 @PaytmBank @Paytm

  • kurafatygyan
    Suresh Kumar Kurapaty (@kurafatygyan) reported

    @Paytmcare Can you help me with Paytm wallet ??

  • JustnbieberIND
    Justin Army (@JustnbieberIND) reported

    @Paytmcare The customer has left shop after he showed us that the payment has been completed. What should I do? Did I lose the amount?

  • AnuragC1106
    Anurag Chaturvedi (@AnuragC1106) reported

    @Paytmcare still waiting for my Paytm to start working!

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Morning me update aaya tha kia but same problem continue hain

  • dr_rikin
    Dr Rikin Gogri 🇮🇳 (@dr_rikin) reported

    @Paytm why is the Paytm for business app not working ?

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare @PaytmBusiness my Paytm Business account is also not working

  • BeingRaoSharukh
    🇮🇳Rao Sharukh🇮🇳 (@BeingRaoSharukh) reported

    Worst experience with Paytm. ₹6,225 was debited from account 3 days ago, yet the payment is still pending despite multiple complaints. Two tickets raised already but nobody contacted yet.   Call me now and resolve this issue now.       Con no - 9690773800 @Paytmcare @Paytm

  • k_v_patell
    k.v.patell (@k_v_patell) reported

    I have paytm merchant account i raised query regarding sound box before 12 days , paytm shows they rais ticket regarding this issue , but how many days it will take to solve !! They didn't give proper solution on call @PaytmBusiness @Paytmcare @Paytm worst...

  • shehzada_hayat
    Sarwar Hayat (@shehzada_hayat) reported

    I mistakenly Sent 3500 through @Paytm to a merchant. I had done transactions earlier too. I can not recall who the merchant is. I have his UPI and Paytm details. Please help @Paytmcare

  • sainiajay16
    Ajay K Saini (@sainiajay16) reported

    @Paytm @PaytmCheckin need help to get the details correction in flight booking as well as for partial cancellation for ticket. Unable to contact with Paytm support and neither getting response on email and chat.

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm Sir, how you allowing paytm to sell the airline ticket with having any customer suppourt team. I am struggling with last 10 days with them to get call bavk and resolution. Paytm travel desk should be ban immediately

  • JGavahora
    Jim_GAVahora (@JGavahora) reported

    @DrAbhishek_Ind @Paytmcare Waymint. Some tech glitches- server down for some users. U R the lucky ones like me !!

  • shutupanisha
    Anisha 🏳️‍🌈 (@shutupanisha) reported

    @Paytmcare Okay I will check back in 48 hours. This is really horrible customer service I must say.

  • yash_svp
    Yash (@yash_svp) reported

    @Paytmcare this is not good time to down.

  • rana_yatan
    Yatan Rana (@rana_yatan) reported

    My Soundbox(Device ID: 869100074306497) is not working. It worked only while charging earlier, but now it doesn't turn on at all. Your chatbot keeps repeating the same responses. Please connect me to a human executive and arrange a replacement or technician visit ASAP. @Paytmcare

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @paytm @paytmcare Really mentall harssament by paytm team for not procesing of refund. Airline team confirmed they will process the refund but paytm team not ready. Sir, please help on this my Paytm Booking ID : 27345517995

  • emieami
    Amit Upadhyay (@emieami) reported

    @Paytm not working why?

  • bishtvicky2005
    Vicky (@bishtvicky2005) reported

    Purchased a Google Play Redeem Code worth Rs 427 when I tried to redeem it it came out to be already redeemed. I contacted your support through chat which promised me a replacement after this, a refund was promised but I received nothing. Order ID: 27413684132 @Paytm @Paytmcare

  • IAkshayP
    Akshay 🇮🇳 (@IAkshayP) reported

    @PaytmMoneyCare @Paytm Why my access to the account is blocked?