1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 18% Transactions (18%)
  • 13% Login (13%)
  • 5% Website (5%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 8 hours ago
Pānīpat Login 8 hours ago
New Delhi Transactions 8 hours ago
Chhindwāra Transactions 9 hours ago
Bengaluru Mobile App 9 hours ago
Sūrat Mobile App 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • BharatKaSikh
    Bharat Ka Sikh (@BharatKaSikh) reported

    Repeated complaints, still no resolution, replied to their dm thrice. @paytmbusiness @Paytm hides behind bots while charging unfairly. @RBI, help and take action against such companies.

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare There are no update on my account kindly help us

  • abh1kr
    Abhishek Kumar Singh (@abh1kr) reported

    @Paytmcare exact same issue and error msg is again popup when I try to pay any bill in paytm. Please fix.

  • Abhi_2866
    Abhishek Kumar 🇮🇳 (@Abhi_2866) reported

    Hi @Paytm @Paytmcare Please look into this matter on priority I need help on this

  • astik01x
    Astik01x (@astik01x) reported

    Pathetic service by paytm, My credit card bill payment via Paytm is stuck 'Pending' for around 2 days, Due date is in 2 days. App ticket raised but no human response. Phone helpline is automated and repeatedly points to useless chatbot. Please resolve immediately. @Paytmcare

  • rawat_divanshu
    Divanshu Rawat (@rawat_divanshu) reported

    What a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.

  • FarmanK48690243
    social worker (@FarmanK48690243) reported

    @Paytm @PaytmCare My Paytm soundbox and QR code machine are not working properly. I requested a replacement, but no one has come to deliver or install the new machine yet. Please send a technician with a new QR code machine and soundbox as soon as possible. Registered 9653260479

  • itzvijaymeena
    Vijay Meena (@itzvijaymeena) reported

    @PaytmBusiness @Paytm Someone has fraudulently used my Aadhaar card number to create a Paytm Business account (linked to a mobile ending in *** 010). Your support team is completely unresponsive. I am unable to create my genuine business account. Please fix this immediately,

  • Shakshi44579903
    CA Shakshi Agarwal (@Shakshi44579903) reported

    @Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now

  • BrownBoi07
    Abhi$hek Hindustani (@BrownBoi07) reported

    @Paytmcare I would request every person to not use paytm to book bus tickets. They provide a departure time and the bus leaves 2 hours prior without any notice or information and the bus operator will say contact @Paytm for any issues as it's not their fault.

  • notnowshay
    Zolpidem (@notnowshay) reported

    Is @Paytm down?? @Paytmcare

  • Satvikbhardwaj8
    CineTradeCraft (@Satvikbhardwaj8) reported

    @Paytm Why paytm money is down?

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm @Paytmcare it's been one month now,my paytm is still not working and your team is unable to resolve my issue.. Disgusting service I must say.

  • Luckiestone04
    TheIndicSphereX (@Luckiestone04) reported

    @Paytmcare Merchant who is receiving 1000 of transaction everyday, why he will contact his bank for me...@Paytmcare Waseem ..Do you really think this ? He is simply saying i have not received the money & I cant help further .

  • venkat1962
    Human First (@venkat1962) reported

    @AnuragC1106 @Paytm dump paytm and for Gpay...problem solved

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    @Paytmcare Call me it's urgent I can't login my account since 3 days Kindly check dm i share my contact number

  • RudraPa47903461
    Rudra Patra (@RudraPa47903461) reported

    I am writing here to don't buy Paytm soundbox from wherever. There are high rental charges without prior notice and also not customer support when needed. Only fool bots are the customer care. Fraud Paytm.@PaytmBusiness @Paytm @Paytmcare

  • nidhimg
    Nidhi Gandhi (@nidhimg) reported

    Just tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Left Phonepe thinking that @PaytmBusiness @Paytmcare @Paytm will help in getting a Soundbox, but it has been worst experience, Uploaded everything, still no limit upgrade, no pan and udhyam upgrade, nothing just waste of time...

  • suren_investing
    Surender Singh, CMT,FDP (@suren_investing) reported

    @vijayshekhar , your Paytm service sucks..if there are any frauds, nobody responds in either online chat an ur AI chat both has lower IQ than 5 Yr old..Please get u house in order on such simple issues before projecting on cutting-edge tech @Paytmcare

  • imsuryavanshi1
    प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported

    @Paytmcare Thanks @Paytm @Paytmcare my issue is resolved

  • Ryan_Christ25
    ryan (@Ryan_Christ25) reported

    @Akash736868 @Paytmcare @Paytm I'm facing the same issue with BoB currently. Seems there's some technical error with transactions from a few days.

  • saket_palod
    Saket Palod (@saket_palod) reported

    @TheJupiterApp Today when I am trying to open your app it is asking me to uninstall @Paytm @Paytmcare app saying it is blacklisted. Can you let me know why this sudden pop-up? and why isn't Jupiter giving this choice to customer rather than forcing to uninstall?

  • MB_One8
    Jai BOB (@MB_One8) reported

    @Paytm @Paytmcare I paid ₹2,000 for a premium private bus because I had urgent work, expecting a reliable service. Instead, I was left stranded with my luggage. No proper customer support. No accountability. No refund. Never trust Paytm. Premium price, zero reliability. #CustomerExperience

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytm @Paytmcare Facing login error: "Warning [00000] Device environment is not correct." My device is secure, unrooted, & fully updated. Please help resolve this security lock. #Paytm #PaytmCare #PaytmIssue

  • Singhrohit9956
    Rohit Singh (@Singhrohit9956) reported

    @Paytmcare @vijayshekhar it's very wrost service I raised issue couple of days didn't respond properly i paid assurance amount 580 somthing where is my travel voucher it's really disgusting service no one respond properly

  • kothariabhishek
    Abhishek Kothari 🇮🇳 (@kothariabhishek) reported

    .@Paytm decides not to proceed with bonus issue. Details below. Question: When was the last time a listed entity announced about bonus issue to be announced at board meet and then cancelled it?

  • RathoreJaysingh
    Jaysingh (@RathoreJaysingh) reported

    @Paytm My previous phone stopped working; it had the Paytm app installed. Now, I need to activate the Paytm app on my new phone. My mobile no 9636638009 Bsnl sim very slow

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    @Paytm @PaytmBusiness Your internal mismanagement should not become a customer's problem. My Soundbox return (EO887528444IN) was successfully delivered via India Post, but your team still claims it's not received and asks me for POD. Verify your warehouse and resolve this

  • dr_rikin
    Dr Rikin Gogri 🇮🇳 (@dr_rikin) reported

    @Paytm why is the Paytm for business app not working ?