Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/16/2026 10:35

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • biswanathprama2 biswanath pramanik (@biswanathprama2) reported

    @Paytmcare 12th aug i got a 1000rs cashback sratch card.but still 18th aug i didn't get the cashback.i call Paytm care 20 times but all are said for wait.they not help me....paytm going to fraud today. paytm ticket id 3208107342

  • rpmumbai Rajesh (@rpmumbai) reported

    @jagograhakjago @Paytmcare @AdityaBirlaGrp Hello, Consumer Grievance, I have raised an issue (complaint Id 3749386) against the fraud practice of PayTM Postpaid. Now PayTM and Adityabirla group are threatening me with CIBIL score impact

  • vijay_khemka Vijay Khemka💼 (@vijay_khemka) reported

    There is no option to contact and in this virtual world we can't even go to somewhere physically and ask questions. The Payment Gateway Provider (@Paytm)Says the Payment is successful, Check with Service Provider. And The Service provider Don't even consider. #OYOFraud @oyorooms

  • Chaudhari_Rah Rahul🇮🇳 (@Chaudhari_Rah) reported

    @Paytm I am facing profile merging issue due to this issue my faststag not working . I payed double toll price. I reported issue with technical support and provided my adhar card and car rcbook images . Why need my bank details and sim activation details ? @consumerforum_

  • saitharunbayya SaiTharun Bayya (@saitharunbayya) reported

    @Paytmcare @PaytmMoneyCare @PaytmMoneyCare I'm an Paytm account holder and recently closed my account but till now I haven't received any confirmation letter that my Paytm money account got closed and also dmat account opened with that Paytm money account. I tried to reach you your team also.Please help.

  • JainShu60245341 Jain Shubham (@JainShu60245341) reported

    @Paytmcare Pls Help Me To Delete My Paytm Account No 917016114160

  • shrmrjsh41 rp Sharma (@shrmrjsh41) reported

    @Paytmcare I want to return my pos machine Can you help me on that

  • RenuSin96328238 Renu Singh (@RenuSin96328238) reported

    @Paytmcare First u collect ur data after then solve this problem

  • shrmrjsh41 rp Sharma (@shrmrjsh41) reported

    HEY @Paytm Is there any easy way to talk to your customer executive... I tried to call but there is no option to talk to them..

  • Sidxnvmm Siddharth (@Sidxnvmm) reported

    Still no updates on query reference number 3208879367 ! It’s been days since you guys block my account please resolve my issue @Paytmcare @paytmbankcare @Paytm

  • yoyoshyoran2 yoyoshyoran (@yoyoshyoran2) reported

    @RajeshA37885042 @Paytmcare @DEEPANS53695695 Contact me i help for unblocking

  • dipakChatJee AVP Dipak Chatterjee (@dipakChatJee) reported

    @Paytmcare want to add a GST number in the payment gateway and change the bank details. how to do that? can you please give me the support mail id?

  • abhishekkv31 Abhishek (@abhishekkv31) reported

    @RailwaySeva I have purchased a ticket at 3 PM today using UTS app but it's not In show ticket section also the ticket amount has been deducted from my @Paytm UPI.Either refund or resolve the issue.

  • aishwarya0795 Aishwarya Wadhwani (@aishwarya0795) reported

    @Paytmcare Where is the 24/7 support? Please reply to my DM

  • BruceWyne496 Bruce Wyne (@BruceWyne496) reported from Rājendranagar, Telangana

    How do i close a postpaid paytm Account and it's services. @Paytm @Paytmcare Your Customer service is so pathetic that i had reach out to you on #Twitter Let me know at the earliest.

  • Mukesh22964853 Mukesh (@Mukesh22964853) reported

    @paytmbankcare @Paytm @Paytmcare Would you like to take some effort for issue Redressal

  • BruceWyne496 Bruce Wyne (@BruceWyne496) reported from Rājendranagar, Telangana

    @Paytm @Paytmcare How do i close a postpaid paytm Account and it's services. Your Customer service is so pathetic that i had reach out to you on #Twitter Let me know at the earliest.

  • aishwarya0795 Aishwarya Wadhwani (@aishwarya0795) reported

    @Paytmcare Please reply to my direct messages I have detailed out my issue there

  • drrakeshgarg Dr. Rakesh Garg (@drrakeshgarg) reported

    @Paytm @Paytmcare @PaytmBusiness I ordered a POS Swipe machine on 12th July, still waiting for delivery.. and ZERO support from your customer support, emailed more than 12 times in the last 35 days !! shameful! You are forcing me to file a credit card chargeback for a refund now!

  • bhartiadeepak DB (@bhartiadeepak) reported

    @Paytm worst customer care ever. My wallet is blocked and i have been trying to get in touch with your customer care for months now but never able to get in touch with them. #Paytm #WorstCustomerCare there is never any response from your end

  • arun_dhiman1 Arun Kumar (@arun_dhiman1) reported

    @Paytmcare @Paytm Is your company working only with robots?, Your inapp chat is useless, and when I've DM you full details nobody is replying. What a 3rd class service.

  • Sk773388 SK (@Sk773388) reported

    @Paytmcare I am using Paytm since last 5-6 year on my number 8287023116.. Now I am getting issue with Paytm application but now one is ready to support. I tried it connect over the helpline number but that was non sense and pathetic. Please suggest what to do?

  • rihu_21 Risha Singh (@rihu_21) reported

    @Paytm Hi, despite trying several ways to contact your Paytm Postpaid Customer Care, I am not able to do so. I wanted to deactivate my Postpaid account but no facility is there on Paytm to delete it. Not even a single customer care number for postpaid. Help me delete my account.

  • kumarabhi09 Kumar Abhishek (@kumarabhi09) reported

    @Paytmcare is this paytm customer care no. +917655891961 ?? #Paytm #paytm

  • DeepakYadavdy90 Deepak Yadav (@DeepakYadavdy90) reported

    @Paytm Fraud company does listen to user problem

  • mohit_44456 Mohit Singh (@mohit_44456) reported

    It’s been a month since you replied to my tweet and My issue has not been resolved and I have not received any calls from you @Paytmcare

  • guptarajiv17 Rajiv (@guptarajiv17) reported

    @Paytm Purchased Fastag from Paytm but it is not working at toll plazas and have to pay toll in cash, without penalty. Tried customer care several times but ended without responses after waiting for half an hour or so. 24*7 help is also not providing proper solution. Need help.

  • govindbaba76 nitro (@govindbaba76) reported

    @Paytmcare My payment account blocked please help me

  • aishwarya0795 Aishwarya Wadhwani (@aishwarya0795) reported

    @Paytmcare I urgently need my issue resolved. Where is your 24/7 customer service??

  • UsmaniNadwi M Anwar Usmani Nadwi (@UsmaniNadwi) reported

    @_PaytmPostpaid @paytmcare @paytmbank Please help me, l want to close #PaytmPostpaid account on urgent basis. l am unable to find any option for deactivation.