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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (71%)
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Login (14%)
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Transfer (14%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Kunal Kumar
(@kunalkumar307) reported
@Paytmcare If you not deactivating, i lodge This issue on @RBI Banking ombudsman
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VISHAL SINGH🇮🇳
(@askvishalsingh_) reported
I’ve been investing in the SBI Jan Nivesh MF through @Paytm, but now my investments are not showing on the platform. Some payments have even been deducted from my account but are still marked pending. I’m not getting any support from Paytm this is really disappointing. @RBI
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Yogesh
(@yogeshbangad_) reported
Dear @PhonePeSupport From last 2 months my sound box is not working called local support person multiple time and raise ticket also from last 15 days Still not getting any solution from your end if not possible then let me now i can easily switch to @Paytm SR No - 67920713
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Kunal Kumar
(@kunalkumar307) reported
@Paytmcare My issue is not resolved, please deactivate my merchant QR
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ankit bidawatka
(@ankitbidawatka) reported
@Paytmcare Did a flight booking yesterday night Payment deducted and no pnr till now. Worst Platform No customer care avaialble Just AI boat available which is help less Bookind id- 25977537678 Pls need urgent help I want PNR
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SAM.INFO
(@SBhargav83) reported
@PaytmBank @Paytmcare I raise ticket for one issue ticket no : 3390171541 No one responding to me Could you please help me out
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Kartik Sarap
(@KartikSarap) reported
@Paytmcare I have mailed and messaged you many times, but your email ID doesn’t work and your customer support hardly answers calls. Even if they pick up, they only waste time until we give up in frustration. In the end, you never solve the problem.
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Mukesh mihani
(@Mukeshmihani1) reported
@Paytmcare @PaytmBusiness have requested 10 times to your customer care for deactivation of pos machine , but they always sa techinical error, they just keep me in hold for 15 mins for saying sorry there is technical error please call again later,bad service
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Mehul Desai
(@livingfree60) reported
@Paytmcare @vijayshekhar got a DM saying we called your number but was not avbl. It is a blatant lie. I do not have a missed call. Service very poor.
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Sanchit Jain
(@SanchitJain04) reported
@PaytmTravel @Paytm It’s been over 48 hrs since refund was promised for Order ID: 25952036906. Operator says refund “initiated” but nothing received. Paytm support ticket also raised, yet no update. Please escalate and resolve this urgently.
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Angelist | On a mission | ꫂ❁
(@nushkaloveslife) reported
@Paytmcare I’ve been trying to claim a prize but your team keeps extending the date of response with no real resolution its been 3 months and the dm as well is giving only automated responses. Please help urgently. #PaytmSupport #NeedHelp
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Kunal Kumar
(@kunalkumar307) reported
@Paytmcare why are you not responding ? I already issue on DM. LOOK at the earliest.
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SAM.INFO
(@SBhargav83) reported
@Paytm @PaytmBank can you please help on this issue
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Ankit Pundir
(@ankitpundir0112) reported
@Paytmcare Paytm customer service is nothing but pathetic After fighting with you guys from last 30 days i have finally decided to quit paytm forever and deleteing my paytm account. Thank you so much for wasting time
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Muthunagappan
(@Muthunagappan4) reported
@Paytmcare worst. All cashpoints are vanished suddenly and given gold voucher as only way to redeem. That stupid gold voucher is also not working. Let's file a case against paytm for such fraudulent actions. Fraud paytm. Worst paytm.
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SAM.INFO
(@SBhargav83) reported
@Paytm I raise ticket for one issue ticket no : 3390171541 No one responding to me Could you please help me out
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சசிகுமார் ஏழுமலை
(@sasi1312) reported
@Paytmcare can you help me to resolve the ticket raised by your AI assistant. Number: 200000173140. Since 5 days I am following up but no response or no contact from @Paytm
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Ravi Gupta
(@RaviGup78582428) reported
@manishyadav433 @Paytm @Paytmcare Escalate this issue to RBI ombudsman for full time chutti . Licence cancellion ki or jaae
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ankit bidawatka
(@ankitbidawatka) reported
@Paytm Did a flight booking yesterday night Payment deducted and no pnr till now. Worst Platform No customer care avaialble Just AI boat available which is help less Bookind id- 25977537678 Pls need urgent help I want PNR
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Kanik Mittal
(@kanik_mittal) reported
@Paytmcare Always just giving fake hopes of resolution with no response to the customer ever
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Kanik Mittal
(@kanik_mittal) reported
@Paytm biggest fraud UPI company. Always cheat it's customer
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Sikandar Dariya
(@DariyaSika28548) reported
@Paytmcare very bad service paytm. I have rafferd my friend and they have done their first payment but I haven't received any reward for rafferal
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Lokesh
(@Lokeshlok2l) reported
@Paytmcare @Paytm Hlo paytm my above is not resolved yet 😞 please help @Paytmcare
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AMIT KUSHWAHA
(@amitkrkushwaha5) reported
@Paytm @Paytmcare I have booked a flight through your app but the transaction failed on 14th sep 2025 but still I am not able to get refund from paytm. Your customer care assistant is just reconnecting every time and not able to contact your channel. @vijayshekhar #paytmfraud
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Sunny Naguri
(@sunnynaguri) reported
@Paytmcare I've already done this two days ago. The subject line is "Onboarding Issue".
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RItesh Maheshwari
(@chandakritesh23) reported
@Paytmcare i dont know but sudden there is some problem , i am unable to pay any upi payment.. please resolve my problem ASAP
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Mohammed Kadiwal
(@Mohamme02658198) reported
@Paytmcare I raised a support ticket (22204829219) but my issue is still unresolved after several days. Please assist and provide a solution as soon as possible. Let me know if you need more details via DM.
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Ankit Pundir
(@ankitpundir0112) reported
@Leenz_23 @Paytm @vijayshekhar Same here i am facing this problem and they are not allowing now i have decided to take government help
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Mukesh mihani
(@Mukeshmihani1) reported
@Paytmcare have requested 10 times to your customer care for deactivation of pos machine , but they always sa techinical error, they just keep me in hold for 15 mins for saying sorry there is technical error please call again later, pure harrasement by your #Paytm
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Mehul Desai
(@livingfree60) reported
@Paytmcare @vijayshekhar struggling with UPI lite for 4 hours to no avail. Already 2 tickets issued to resolve issue. Unable to toggle to one time payment to upi lite. The prompt stays on auto up . I don't want to use the auto top up facility. No one has been able to resolve this. Everyone keeps sending the same messages. Please help.