Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/26/2026 04:05

January 26: Problems at Paytm

Paytm is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Login (20%)

    Login (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • patilgirish1989 Girish Patil (@patilgirish1989) reported

    @Paytm @Paytmcare @vijayshekhar why I'm not able to login to my Paytm account as I was informed that it will take 4 hours to complete the whole process. I'm not able to reach any of your customer care executive. No call from your end. Please resolve or respond immediately.

  • Majanvastralok Ashish Gupta (@Majanvastralok) reported

    @Paytmcare Ashish Gupta (@Majanvastralok @Paytm I Purchase paytm sound box for payment receipt.Salesman misguide me about rental charges.I do many complaints but nobody is available to lisen my complaints.I do complain on 08/04/2022 complaint no is 5022052970. Paytm service is very shamless

  • PRINCEB20263904 PRINCE BAWA (@PRINCEB20263904) reported

    @MeshramVarsha01 @Paytmcare full support vai

  • JoshVipul joshivipul.law@gmail.com (@JoshVipul) reported

    @paytm I made two tweets till now. Now customer care will again approach me. But am sure they will not release my money. This time I am not going to spare them. Will keep posted by tweets so that others come to know and they don’t get trap

  • sandeepsingh844 Sandeep Singh (@sandeepsingh844) reported from Yamunanagar, State of Haryāna

    @TheDeshBhakt @Paytm Issue price was 2150

  • Ankit0071986 Ankit (@Ankit0071986) reported

    @Paytmcare @Paytm 24hrs ago I recharged my Electricity Meter by Rs.7500. Neither my Recharge is done Nor my Payment is refunded. My electricity is going to go in a while as by mistake I have used Paytm & now I am left with No Money. Please Help ME URGENT. ORDER ID - 17979526702

  • crazyversatile Victor (@crazyversatile) reported

    @TheDeshBhakt @Paytm It'll go down to INR 2.00/-. My thoughts!

  • gdkapoor89 Gagandeep Kapoor (@gdkapoor89) reported

    @Majanvastralok @Paytm Their service is useless. They are just fooling people.

  • frustratedTechy Mahul Bhattacharya (@frustratedTechy) reported

    @Paytmcare Lol. @Paytmcare would you like to enlighten how you have resolved this issue? Oh wait! you have done absolutely nothing so far. What a joke you guys are!

  • Manivinayak5 Mani vinayak (@Manivinayak5) reported

    @Paytmcare My paytm number 8178107489 the post paid dues including convenience fee is 2346 but the statement shows the total due 2940.80 i cant pay any due unless paytm provide a correct details and kindly help regarding this matter.

  • SayyedYaver Ãbú Hãmzā (@SayyedYaver) reported

    @Paytm @Paytmcare Is there anyone who can help me I am unable to add Money in Paytm From any of the sources.

  • sauravpndit210 Saurav Sharma (@sauravpndit210) reported

    @Paytmcare hey paytm i was trying to send money via paytm upi 500 amount but my money has been deducted 2 times and in paytm showing your money has not been deducted but my money is deducted plz help

  • JoshVipul joshivipul.law@gmail.com (@JoshVipul) reported

    @Paytm Ridiculous, pathetic. Same old issue. I had left using paytm few months back. Again started. Someone sent me money in wallet. Now my 14K is blocked can’t use it. Made complaint. Still not resolve. Please don’t use Paytm. Gpay is best.

  • Thesachhu Sachin Mishra (@Thesachhu) reported

    I want to Close my @Paytm Postpaid account. Please help me. I already raised this issue but nothing happened yet. Please close @Paytmcare

  • bhavinpatel30 Bhavin Patel (@bhavinpatel30) reported

    @Paytm Question mark the service provided by paytm..

  • emanasa Manas Sahoo (@emanasa) reported

    @Paytm @vijayshekhar Have you checked the feedback from customer or retail people using machine or scanner or other problems. Paytm is a big problem. Inside all the integrated features are junk.Paytm is a junk and wrist company. No words for Paytm. Customer service and IVR tree is really irritating.

  • Danish26533523 Danish (@Danish26533523) reported

    @Paytm Dear sir / Mam My Paytm no is - 8449420816 When i want try To do My kyc Complete There Is Pop Up Sms Reply To me is - Your adhaar number Is Linked Another Another But was never Been used My uid Number to Another paytm Number Kindly Resolve My problem.thank you.

  • emanasa Manas Sahoo (@emanasa) reported

    @Paytm @vijayshekhar Junk company wrist share price. No value. Every retail investors suffring to buy this stock. Junk valuation with a junk company with junk people with junk service. From E2E Paytm is junk and wrost pan ka dukan.

  • rahib_nk BabyDoge❤🔥 (@rahib_nk) reported

    Hi sir, @Paytmcare @Paytm Why My payment account is blocked? I trust on Paytm and i invested money in Paytm FD and paytm mutual funds , I am so sad 😭, please help me sir , what can i do for unblock my account?

  • Puru56 Puru (@Puru56) reported

    @Paytm Hello Paytm, is there way by which I could reach to customer care? It seems you are trying to resolve customer’s concern by IVR which is ridiculous. I transferred money to my relative but he hasn’t received the money

  • MohdZee12432095 Mohd Zeeshan (@MohdZee12432095) reported

    @PaytmBusiness @Paytm Dear Team This is Mohammad Zeeshan Last week I got a call from your side regarding the Business loan up to 5 Lakh Rs on daily EMI basis I was informed to your customer care executive that I'm interested to avail the loan.

  • JoshVipul joshivipul.law@gmail.com (@JoshVipul) reported

    @Paytm once money went to its wallet you cannot withdraw by any mode. Either by UPI or else. Customer care will reply as usual, reinstall app and if problem persist share the error. If you call them then there is lot of waiting. Worst app.

  • Manivinayak5 Mani vinayak (@Manivinayak5) reported

    @Paytmcare my post paid due amt show 2940 including convience fee but my spend is only including convience charge 2346 their is no response by paytm care helpline kindly help regarding this matter

  • kanode_ajay Ajay Kanode (@kanode_ajay) reported

    The charges are taking too high for rent payment and also if it get fails doesn't give the all money as charges are not initiated Also no customer support is there to provide to us Did not get any resolution so taking issue to ask on social platform @Paytm @Paytmcare @PaytmMoney

  • n_raj_twit ¶njdiaries ¶ cryptofame ¶ (@n_raj_twit) reported

    @Paytm @ImRo45 @nayyaami **** company. Zero customer focus.. branding with cricket is white washing their wrong deeds.

  • abbysweet2001 Abbymiccal (@abbysweet2001) reported

    @Paytmcare hey am trying to add money but giving some problem can check

  • bharhath_sbk SBK (@bharhath_sbk) reported

    @Paytm @TheOfficialSBI @upstox I had got allotment of Campus Activewear Limited. But still the amount has not been deducted from my bank account. I have applied through upstox via Paytm and my bank account is SBI. Kindly resolve the issue. Kindly respond.

  • Chinmay63008782 Chinmay Panda (@Chinmay63008782) reported

    I want to close my paytm postpaid account I already contacted to customer 1 month ago Still i didn't received any update Kindly solve my problem @paytm @paytmbankcare @Paytmcare

  • Manivinayak5 Mani vinayak (@Manivinayak5) reported

    @Paytmcare I can't pay any due unless my problem is solved

  • danielrajan27 daniel rajan (@danielrajan27) reported

    I am unable to repay or to make any transactions in paytm, getting error message "sorry this transaction is declined as our system surveillance bot had flagged your account to make transaction, don't blame me if I dont make payment Paytm no 8681914400 @Paytmcare @Paytm