Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (41%)
• Mobile App (29%)
• Login (18%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

City	Problem Type	Report Time
Hyderabad	Login	11 days ago
Dārjiling	Transactions	18 days ago
Bengaluru	Mobile App	27 days ago
Ahmedabad	Withdrawals	1 month ago
Alīgarh	Transactions	1 month ago
Qādiān	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shubham Nivdunge (@ShubhamNivdunge) reported 42 seconds ago

  @Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare

• 
  Saurabh Jain (@skjsaurabh) reported 5 minutes ago

  I just paid Rs 25,000 to a vendor using @paytm app. Paytm UPI worked perfectly well. If you are a Paytm user do not have any anxiety on usage of Paytm app. It is working well. I have unwavering faith on @vijayshekhar and @Paytm. They will come out stronger from every issue they face.

• 
  WRESTLE SHEETS (@SheetsWrestle) reported 6 minutes ago

  @Paytmcare it's been almost 2 months, I'm complaining about my speaker which is not working, on one contact and not a single technician visits us . I think it's time to switch to others.

• 
  sy (@ShekharYadavB) reported 7 minutes ago

  @Paytm hey i wondering your payment gateway onboarding new merchant ? I am looking for my ecom website ?

• 
  Anurag Verma (@vanuragverma) reported 9 minutes ago

  @Paytmcare My Paytm app is not working .

• 
  Thakur Saab (@Thakurxsfe) reported 11 minutes ago

  @Paytm Dear Paytm Support, This is regarding my flight ticket booking (PNR: 14N04D). I have already received official confirmation from the airline that my ticket has been refunded from their side, and the amount is to be credited within 15 working days. However, despite this confirmation, I have still not received the refund in my account, which clearly indicates unnecessary delay from Paytm’s end. I want to make it very clear: - The airline has already processed the refund. - Any further delay is solely due to Paytm. - I have been following up for days but have received no proper resolution. If my refund is not credited immediately, I will be forced to: - File a complaint on Consumer Forum (NCH) - Escalate this issue on social media tagging Paytm - Take legal action for harassment and delay Kindly treat this as urgent and process my refund without any further excuses. I expect a resolution within 24 hours. Yash Chauhan

• 
  g_abey (@Abeygeorge14) reported 11 minutes ago

  @Paytmcare @Paytm @AkasaAir I made a flight booking with akasa air but the booking is still in pending state and no update has been provided yet. Could you please help with this? Booking ID - 26928117747 and Transaction id: 27801844923

• 
  SaffronSoul (@TheRealDharm) reported 13 minutes ago

  @PAYTM @Paytmcare @PaytmBusiness This issue is still unresolved. I’m only receiving generic responses with no actual action. ₹1090 has been wrongly deducted despite fulfilling the offer conditions. I need an immediate refund & clear resolution, not automated replies. Please resolve within 48 hours, or I will escalate this matter further. Kindly treat this as urgent.

• 
  Sandeep Raina (@sandeepraina112) reported 14 minutes ago

  Paytm must take care of its loyal customers. Please do not block and harass us. Is vijay Shekhar sensitive to the request? @Vss197 @Paytm @Paytmcare

• 
  Manish Kumar Mall (@IamManishMall) reported 21 minutes ago

  @Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.

• 
  Shivam Kumar (@ShivamK62214680) reported 23 minutes ago

  Very disappointing. Wrong recharge via Paytm, reported by email immediately. Airtel replied after 7 days saying beyond 3 days no help. In AI era, such cases can be prioritized—unless there’s no intent to help. @airtelindia @Paytm

• 
  Bimal Bairagya (@bairagyaan) reported 24 minutes ago

  @safiranand Yeah management was speaking about restarting Paytm payment bank. How it’s irrelevant when regulator is still not conviced about the management ability to resolve the issues ? Truth js management has failed to resolve the issue to convince rbi. It’s pure failure of @paytm mgmt

• 
  Mohd Farman (@faizali7714) reported 25 minutes ago

  @Paytmcare I am waiting for resolve my issues

• 
  Vaibhav Shah (@vaibhavs494) reported 31 minutes ago

  @Paytmcare @Paytm @PaytmTravelCare - it's been 6 hours since I've made payment for flights and i still haven't received confirmation. Your helpline and chat support are going around in loops. I am stuck! Need urgent help.

• 
  Jayant Ganesh Mane (@jayu_dl3206) reported 32 minutes ago

  @Paytm @jagograhakjago I've ordered shirt on paytm app but instead shirt I got scam of ₹200. No shirt, no refund, no reply on my email communication. Details: (Vikkas Hipparagi) Factorycart, Order Number #51517 Hope to get some help about my concern.

• 
  Mohit Gupta (@mohit8791) reported 34 minutes ago

  @PaytmBusiness @Paytmcare very bad service &support it has been more than month asked for EDC Machine no one called or even visited raised ticket 4 times - 500007767470,500007661006,500007538577,500007257778 how you are providing services and worst one not able to call support

• 
  Vikash singh (@vikash_sin41545) reported 34 minutes ago

  @Paytmcare @Paytm your customer care number is not connectable. so call me and explain me on call . Booking id-26884742222

• 
  Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported 39 minutes ago

  . @Paytmcare @airtelindia I have already raised a concern regarding my recharge. Money got debited but recharge is not completed yet. Transaction ID: 204410098968. Please resolve this issue at the earliest.

• 
  Ayush Singh (@AyushSingh098) reported 43 minutes ago

  Hey @grok kindly help me @Paytmcare repeated tweets and texts doneno response received my money is stuck what's my refund status already DM details done @Paytm

• 
  Ronak Sharma (@Ronaksharma2468) reported 43 minutes ago

  @Paytm Hi @Paytm, I made a payment for LinkedIn Premium—amount deducted, but it’s not reflecting on LinkedIn. I’ve contacted support multiple times. I even received a call, but due to poor network, the issue couldn’t be discussed properly. Please look into this on priority. Thanks.

• 
  Abhishek S (@abhya_15) reported 43 minutes ago

  @Paytmcare @PaytmBank nobody is responding. still receiving the annoying messages I guess nobody except @vijayshekhar could help me here

• 
  kameshwar kumar (@kameshw42070786) reported 45 minutes ago

  @Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this

• 
  ramu (@r623) reported 46 minutes ago

  @Paytm I am unable to connect customer care can you please help me in contacting

• 
  Satavahana (@bokkabosanam) reported 46 minutes ago

  Hello @paytmbankcare @Paytmcare please help me to reedem my fd. It’s showing error

• 
  Hemang Patil (@HemangPatiltwit) reported 46 minutes ago

  Hey @Paytm @Paytmcare Unable to login to my Paytm account for the last 1 week. It constantly says Verification Failed and there is no proper customer care or support option available. Tried everything already. Need urgent help to access my account. #Paytm #PaytmSupport

• 
  Relax😎 (@RelaxboyRelax) reported 49 minutes ago

  Very disappointed with @Paytm support. I requested Soundbox deactivation, returned the device as instructed, yet you're sending another one again. I do NOT want this service. Stop immediately and confirm deactivation. Unacceptable experience. @PaytmBusiness

• 
  Herononymous (@herononymous2) reported 50 minutes ago

  I'm not able to get my refund through your customer care!!!! Such a pathetic service?!!? @Paytm @Paytmcare

• 
  Vineela Sushmitha (@itsme_vineela) reported 54 minutes ago

  All communications are documented. Hoping for a customer-first resolution without further changes in terms @AirIndiaX @Paytm (silent player)

• 
  iamsatindra (@imsatindra) reported 57 minutes ago

  @Paytmcare I understand policies, but policies should also allow exceptions in genuine medical emergencies. I have already shared all supporting documents regarding my mother’s condition. Completely denying any help in such a situation is really disappointing. At least a partial refund,

• 
  Hunter (@Hunter1123321) reported 59 minutes ago

  @Paytmcare @vijayshekhar Do you think customers have unlimited time? My time is valuable, and this issue has already dragged on for far too long. I expect this to be resolved within the next 24 hours.