Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Website (25%)
- Transactions (8%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 8 days ago |
|
Haridwar
|
Transfer | 27 days ago |
|
Bhubaneshwar
|
Website | 27 days ago |
|
Agra
|
Mobile App | 1 month ago |
|
Chhindwāra
|
Mobile App | 2 months ago |
|
Jaipur
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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I,m SANTOSH (@ImSANTO39590187) reported@Paytm my fd account not opening always show server error very frustrating
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dhax007 sign 🧡 (@daraji_dhaval) reportedHi @Paytmcare , I'm not able to access my paytm payment bank account. can you please help me here? @Paytm @PaytmBank
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Ajay kumar (@REWADIKHEDIYA) reported@Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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Sujit Pingale (@Sujit13) reportedAlso, if you have enabled AutoPay, verify which app is processing your payments. If it’s charging an unnecessary platform fee, consider disabling it and paying through a service that doesn’t charge extra. Be an informed consumer. Compare before you pay. @PhonePe @Paytm
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ashishkashyap (@ashishkashyap) reported@Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.
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ALMAS KHAN (@almaskhanmohd) reported@IRCTCofficial @irctc_app @Paytmcare I am writing to report an issue regarding a ticket booking transaction. The amount has been deducted from my account, but the ticket was not booked and I have not received any booking confirmation.
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🇮🇳 Sourav Nandi (@SouravNandi_17) reported@ThePaytmPG @Paytm How yo access Paytm payment bank now?
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Ajay kumar (@REWADIKHEDIYA) reported@Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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Vishal Deshpande (@vishaldeshpande) reported@100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service
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Atomba (@a_travel14) reportedPaytm flight helpline number is not redirecting to connect with customer care agent. Help me to connect with human agent. @Paytmcare @Paytm @paytmflight
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KING_K (@GODKILLER387) reported@Paytmcare At this point it's getting absurd 😞 I regret why did I even use paytm. The support is doing nothing my payment is stuck for 24 hours and I'm not even getting a single reply
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it's me Amit (@_oyeamit) reported@Paytmcare Still now my issue is not resolved please look into this matter
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Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported@Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm
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YadavVijay (@Yadayvijay1) reported@Paytmcare Booking id last digit make my trip is 8782 and irctc refund processed on 23rd June. When I called paytm customer care replied that my no is not registered-9818952582 while I am daily making transactions from this no
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itsmesandy ☀️ (@sansin83) reported@Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact
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Keerthi Kumar (@lonewarrior_8) reported@Paytmcare Explain me the reason for this, if I am not eligible how can they show in their browsing page? @flipkartsupport are you willingly misguiding your customer @jagograhakjago How can we respond on this? Please suggest.
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Suryadev Pushpam (@isuryadev) reported@Paytm Why upi is not working
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bacardi sharma (@bacardisharma) reported@Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Ashish Dwivedi (@AshishD69007140) reported@Paytm I can my help me paytm se reliving letter chahiye mil nhi pa raha customer care number & email not accept default number paytm please help me ashish Kumar employee code. 10125109 mo. 6392084254
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Sumit Jain (@sumit1904) reported@vijayshekhar @Paytm suddenly the paytm gold balance has been dropped by 70% and from last 2 days there is no one to even explain. No agents, no support just AI bots doing nothing. @nsitharaman
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Arshad Khan (@ArshadKhan_1) reported@Paytmcare @Paytm your team is taking more than 2 months to resolve refund issues? And your toll free number doesn’t have option to connect to the call agent ?
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venkatraju (@venkatraju) reported@Paytmcare I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.
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Ayush Sharma (@im_ayushhh17) reported@Paytmcare Hi @Paytmcare, Booking ID / IRCTC Transaction ID: 100006677765596 UPI Reference No.: 618118478133 The booking failed, IRCTC has confirmed that the refund has already been sent to the bank, but the amount is still not credited to my account. Kindly check and help.
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Manas Kumar Agarwal (@15_manas) reportedPaytm a big cheat company. Using paytm merchant service is the worst decision.. unnecessary charges are taken by them. first they assure no charges for device then they cut money automatically which we receive from our customer. That is our hard earned money. @Paytm @Paytmcare
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kondaiah bollineni (@urskondaiah) reported@Paytmcare Hello @Paytmcare What do you mean by concern has been resolved here ? I haven't got my prize details yet, the concern or issue is still open. Please check and do the needful.
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Garvit Goyal (@garvitgoyal31) reported@Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389
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Nitin (@Nitin87665767) reported@bsesdelhi @Paytmcare Why is not update the payment in your portal ?? Very baad service @bsesdelhi
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Mohit Verma (@MohitVe74672466) reported@Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing
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Mohammad Zeeshan (@ZeeshanFazil) reported@Paytmcare Hello Sahil, when can i get the refund ? I have deducted another Rs.649 due to NACH failure for the other EMI. So far i have been deducted with Rs. 1298 because of this issue. Who will compensate it?