Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 9 days ago |
|
Kolkata
|
Login | 11 days ago |
|
Varanasi
|
Login | 13 days ago |
|
Dehra Dūn
|
Login | 13 days ago |
|
Delhi
|
Mobile App | 15 days ago |
|
Kolkata
|
Mobile App | 22 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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M Mansoor (@MansoorNellore) reported@Paytmcare As the transactions has been already processed from your account to beneficiary, we will be unable to cancel the same. Request you to contact the merchant for further assistance. Sincerely, Ayonijaa Kalyan Customer Service Associate Team ICICI Bank
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CineTradeCraft (@Satvikbhardwaj8) reported@Paytm Why paytm money is down?
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MIDHA BHUPINDER 🕉 (@bhupimidha) reported@Paytmcare @TheOfficialSBI kindly help
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Ankit Parihar (@Ankitparihar_) reported@Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.
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🇮🇳 Indraवर्धन 🇮🇳 (@indra_agrawal) reported@Paytmcare sound box not working, no response from your side , no real person on call
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Parvinder Singh* (@saini_69) reported@Paytm party light is not working
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vishnu poddar (@VISON2233) reported@Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised
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IndusInd Bank (@MyIndusIndBank) reported@mansoorrocks786 @Paytm Dear customer we apologize for the inconvenience caused. We Would request you to kindly coordinat with PAYtm team for any concern regarding PAYtm FD account.
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The notorious banker (@kishus456) reportedHow many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????
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The notorious banker (@kishus456) reported@Paytmcare I could have booked 20 tickets in this much time using other service providers.. What a shame @Paytm
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Giri Sai (@noxiousgiri) reported@Paytmcare If u don’t understood the issue, here it is, how come the gift card got redeemed on 6-6-26. On 5-6-26 the gift card is in valid state, u tried to redeem at pvrinox. But the code isn’t working. How it got redeemed on 6-6-26? Rather than expired on march-19-26? Kindly read tweet
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Ayush Agrawal (@sumitagrawal729) reportedHi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help
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Anand (@Jha_AnandA) reported@Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar
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White Spartan (@MR_WhiteSparten) reportedHi @PaytmBusiness @Paytmcare , I am facing a severe battery issue with my Paytm Soundbox 4.0. Previously, it worked fine, but now it drains daily even with limited 9 AM - 9 PM usage. It falsely announces "Battery Full" within just 5 minutes of charging. Please help me replace thi
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Muhammed Abdullah (@nwsAbdullah) reported@flyspicejet @Paytm Extremely disappointed. We were informed at the airport that SG-472 was cancelled, and SpiceJet staff confirmed a full refund for both onward & return tickets. Now SpiceJet asks us to contact Paytm due to a group booking, while Paytm isn't resolving the issue!
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jain jain (@saurabhj77) reported@Paytmcare @vijayshekhar This is sheer non sense. For a week u guys didn't do anything on my complaint and suddenly reply me that the issue is resolved without giving me call. Ridiculous...!
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sachin (@sachin_pandey_3) reported@Paytm @FlixBus 10 days. Zero accountability. Zero response. Zero resolution. Your customer support exists only to post polite replies in public while doing absolutely nothing afterward. I missed my journey because of your failure, and now you're ignoring me @Paytmcare #fraud
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Siddharth Pallav (@SiddharthPalla2) reportedHi @Paytmcare, my father's phone has been stolen along with the SIM linked to his Paytm UPI account. We need to block the Paytm/UPI access immediately to prevent any misuse. Please assist us urgently with the quickest way to secure the account. DM open.
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Pranay Patel (@dr_pranaypatel) reported@Paytm still my issue in not resolved by team
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Avijit Das 🇮🇳 (@Avijit_Das) reportedI have recently changed the sim (same number) and paytm can't verify it for last 2 days. Your sms arrive late and by that time it is locked already. All other UPI apps are working fine. @Paytmcare
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare Why 6 days it is your work to do not my Why should I wait. Has I taken any loan from you. As per customer rules you can’t hold any customer without any reason. Kindly refund my amount by EOD. Else I will see u guys
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KS (@kanwaljeet36) reportedFacing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm
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Ankush Popli (@ankushpopli444) reportedTotally fraud @PaytmBusiness don’t buy card machine still can’t help for last 3 days shame on you @Paytm @Paytmcare #BycottPaytm
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Hemz (@i_m_hemz) reported@Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me
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BoB D Builder (@karke_dikhaynge) reported@Paytmcare my Paytm money is stuck with you guys since months . Paytm payment bank app is down so I can’t transfer my Paytm money to bank account . Pl help with the same
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Abhinav Mishra (@Mr_abhi9) reported@Paytm @PaytmBusiness @Paytmcare If you cannot improve your service, close your company. You just waste people's time.
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Ankeet Panda (@ankeetpanda) reported@Paytmcare unable to close my existing Fastag issued by Paytm. Selling my car. There’s no option in the app & the chat support is unable to help either. Kindly assist @Paytm @paytmbankcare
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Mohd Naseem (@naseemjaved_313) reportedHey @Paytm @Paytmcare, I am facing an issue while logging into my app. Even after entering the correct OTP, the app shows a "wrong OTP" or submission error. Please fix this login glitch at the earliest.
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Raj Malhotra (@_rajmalhotra) reported@Paytmcare Help me here, I bought 42k worth of gold in a year, its current price is 39k but when i try to withdraw the amount shows 37k. How ? I want a complete breakdown from purchasing to selling. There isn't a single mention of 5% deduction while selling.
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Abhishek Kothari 🇮🇳 (@kothariabhishek) reported.@Paytm decides not to proceed with bonus issue. Details below. Question: When was the last time a listed entity announced about bonus issue to be announced at board meet and then cancelled it?