Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Website (23%)
• Transactions (8%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.

City	Problem Type	Report Time
Kolkata	Mobile App	4 days ago
New Delhi	Mobile App	12 days ago
Haridwar	Transfer	1 month ago
Bhubaneshwar	Website	1 month ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rausan (@Rausan007) reported 6 minutes ago

  Dear @Paytm and @DigitInsurance, Extremely disappointed with the service and lack of resolution. I renewed my vehicle insurance policy (Vehicle No. OD02AK9911) through Paytm on Digit Insurance two days ago. Payment was successfully completed and KYC was also done. Yet no policy.

• 
  संजीव कुमार /Sanjeev kumar 🇮🇳 (@sanjeev2548) reported 6 minutes ago

  Hi @Paytm why I am not able to see my daily SIP @Paytmcare ,what a. Shame you are playing wit the customer money @vijayshekhar

• 
  Zaidi (@AbbasZaidi08) reported 8 minutes ago

  @Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.

• 
  Ankur Agrawal (@AnkurAg09) reported 9 minutes ago

  @Paytmcare As per normal rule, if any customer not eligible , the offers does not highlight while payment . But it was highlighted to me . I hv applied it. And shows exhausted on next payment. Whose ss is attached . Now do whatever. But it's cheat

• 
  Prasun Banerjee (@Prasun27) reported 10 minutes ago

  @Paytmcare I would like to to delete one automatic payment mandate but I couldn’t able to .. whenever I tried to do it it’s asking for sim verification and the verification failed every single time .. I tried almost everything for last few days but couldn’t succeed .. please help

• 
  Mukund (@Mukund_rdd) reported 11 minutes ago

  @Paytmcare I opted for the Alternative Travel Plan Voucher while booking railway ticket PNR: . The train has already departed but the ticket is still showing in waitlist. I have not received the voucher yet. Please issue the voucher immediately. Support ticket id: 200012145866

• 
  STRAY CAT (@imkiwifruit) reported 13 minutes ago

  What kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.

• 
  Nikk (@abhi_verma05) reported 14 minutes ago

  @PaytmBusiness @Paytm @vijayshekhar Paytm business totally fraud there is no customer care my settle yet showing pending pathetic chutiya company they Harrash people and keep there money

• 
  it's me Amit (@_oyeamit) reported 16 minutes ago

  What is this behaviour? My dm got ignored and my issues is still not resolved! This is very disappointing service from your side @Paytm @Paytmcare #paytm #disasterservicefrompaytm #DisasterPaytm

• 
  himanshu sharma (@idiotic734) reported 20 minutes ago

  @Paytmcare Hi @Paytmcare Hemat, Thanks for your prompt response! When i will expect this issue resolution. I am not able to use my bank services because of auto pay

• 
  Nemo🐠 (@indiaredeem) reported 21 minutes ago

  @Paytmcare Respond to the customer !! not me @CaneCitizenUno

• 
  i mantesh yadav 🇮🇳 (@yadavmantesh01) reported 21 minutes ago

  @Paytm Payment of ₹349 is successful, but Jio recharge is not received. Airtel Thanks app was used with Paytm UPI. Please help. Transaction ID: 7478647389383307264.

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 22 minutes ago

  Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

• 
  Brundha (@brundhareddy24) reported 24 minutes ago

  @Paytmcare @Paytm Such a disgusting customer service. Cant even call to any number. Atleast we should get proper response right, its been more than a month . I have never seen such a worst platform ever

• 
  Brundha (@brundhareddy24) reported 24 minutes ago

  @Paytmcare @Paytmcare Can you please respond to this issue ?? @allianceair has cleared the refund from their end and provided the screenshot aswell

• 
  Ash (@ashuxoxo) reported 26 minutes ago

  Hey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm

• 
  vishal kumar singh (@vishalromeo1994) reported 27 minutes ago

  @Paytmcare You are not replying I have message you why pay service too slow should I stop using paytm or what there are alternative you are going to loose your important customer i think

• 
  MULK RAJ ANAND (@VoteMulkraj) reported 32 minutes ago

  This is a clear case of service downgrade and misrepresentation. Customers paid for AC Sleeper comfort but received a completely different service without prior notice. Requesting immediate intervention, investigation, and appropriate refund/compensation. @Paytm @vijayshekhar

• 
  Rahul Srivastava (@srirahul92) reported 32 minutes ago

  @Paytmcare Ek bhi customer executive available nahi hai. AI appoint kar rakha hai, ab AI se baat kare. Call me back on 9471939850

• 
  rajeshराजेशರಾಜೇಶ್ ॐ (@rajuk21) reported 36 minutes ago

  @Paytm hi I am investing every day 51rs in your app for one mutual fund. But now redeem amount is very difficult. What to do. For all service your app works fine. For redeem system goes to hang. Why.?

• 
  Vishal Deshpande (@vishaldeshpande) reported 37 minutes ago

  @100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service

• 
  TesLa (@emravikanth) reported 37 minutes ago

  Hello @Paytmcare @paytmmallcare @Paytm. I am trying to download an invoice for a purchase I made on paytm mall but Iam not able to download it. I have contacted the customer care multiple times they are denying to send me the invoice. Can you please send me the invoice.

• 
  raja (@RajaFabrics) reported 40 minutes ago

  @Paytmcare Great morning all. You as an finance handling company unable to solve my issue. I have mailed you texted you more than 40 times . Still the issue was not resolved. I felt ashamed by the way being your customer for 7 yrs.

• 
  Arpit (@ArpitRa12715246) reported 43 minutes ago

  Dear @Paytmcare @PaytmBusiness Still not any update. Already completed 72hr but still no update from our end It's very frustrating and pathetic service.

• 
  BSNLCare (@bsnl_care) reported 44 minutes ago

  @Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)

• 
  SATS (@MamataP1275) reported 47 minutes ago

  Want to return my Paytm Soundbox. Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm @PaytmBusiness

• 
  Shaikh Rehan (@Sheikhrehan234) reported 47 minutes ago

  3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare

• 
  Apoorv Agrawal (@wowapoorv) reported 50 minutes ago

  @bsnl_care Please resolve the issue I’ve made a reacharge of 997 and its nit yet done @jagograhakjago @Paytmcare resolve or refund

• 
  Shubham (@ShubhammBtr) reported 54 minutes ago

  @gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.

• 
  AJAY MALANI (@ajaymalani34) reported 57 minutes ago

  @Paytm Plz share customer care no