Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (41%)
- Website (24%)
- Transactions (18%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 5 days ago |
|
Bhubaneshwar
|
Website | 5 days ago |
|
Agra
|
Mobile App | 17 days ago |
|
Chhindwāra
|
Mobile App | 24 days ago |
|
Jaipur
|
Mobile App | 27 days ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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SurendarReddy Soma (@somasurendar93) reported@Paytmcare @Paytm Extremely frustrated. My loan EMI is due, I have funds available and am trying to pay, but there is no manual payment option.yet your support only provides AI-generated responses with no human assistance. If my credit score is affected, Paytm will be responsible
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Saurabh pathe (@Saurabhpathe1) reported@Paytmcare Again same issue
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nickkk.base.eth (@Soja_vro) reported. @Paytmcare I am unable to make payment through my paytm upi. is it down?
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𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported@Paytmcare Ok received why such a fast result after posting problem in X, last from 10 days not getting reply for mails also
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Leandraa 🍋 (@Lily_putti) reportedIt was booked from @Paytm ... Help
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PAVANKARTHIK (@pavankarthik_99) reported@Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money
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D (@indiemarwari) reported@Sheetalllsoniii @Paytmcare This bus is a nightmare for passengers. Stop his registration from your company ASAP. Listen to your customer complaints. 10 hour journey has become a 24 hours journey in this **** bus company.
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Seven Sister (@SevenSisterIND) reported@Paytmcare People are not responsible for your system That's your problem people book as per your sale price whether it was correct or wrong does not matter. people trust you and book it and you can't cancel a passenger ticket without consent and you didn't refund money so you are FRAUD
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Maz Haque (@MazHaque2) reported@Paytm @Paytmcare @PaytmBank need to get a cancelled cheque from my paytm app but not able to. Please help with the procedure.
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Vishal chauhan (@Imchauhanvish) reported@Paytmcare I booked a flight within last 1 hour which was an honest mistake, I need help with it as I want the refund, your customer care is non responsive and as per the DGCA rules I can get the refund within a 48 hour window.
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Gaurish Passi (@gaurishpassi1) reported@Paytmcare Hey Sahil, How deep are you in this issue that there’s been no response for the past 11 hours from the Paytm team?
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Satya (@VSATISH848) reportedHi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint. @Paytm @Paytmcare
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Abhishek (@abhishekh_gupta) reported@Paytm not getting any help from 11 may 2026.. let me know if you wish to help your customers or not? @vijayshekhar is also not responding even after repeated messages. Let me know the concerned government authority that I can raise this to ?
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Rakesh Pantagada (@pantagadarakesh) reported@Paytmcare Worst service taking huge convenience fee
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Pardeep Deshwal (@pardeepd199) reported@Paytm @Paytmcare it's been a week and still paytm is not sending otp for login process and even if I get loged in my upi is not working worst experience msg is sended from my phone someone otp is also received but their app is not reading it
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Ğàűřãv Šîñģh Ŕåjpúț (@rajputboy1809) reported@Paytmcare Need help with a UPI transaction. ₹2193.19 debited successfully from my PNB account. UTR: 307065261423. Merchant confirms non-receipt of funds. Please trace the transaction and update on refund/reversal status. @Paytm @vijayshekhar
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PAVANKARTHIK (@pavankarthik_99) reported@Paytm can you send me the Paytm payment bank customer support number please
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Samarth A Naik (@SaMaRtH_KD) reported@Paytmcare @Paytm : Device environment not correct on Android 13 OxygenOS phone. Help!
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Xavier PRabhu (@xavierprabhu) reported@Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.
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Sangeet Segar (@Sangeet58042250) reported@Paytm @Paytmcare @RBI Can't expect this type service from paytm
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NueGo (@nuegoindia) reported@dear_shailesh @Paytmcare We sincerely apologize for the inconvenience caused and the delay due to a charging-related issue. This was an unforeseen operational constraint.
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itsmesandy ☀️ (@sansin83) reported@Paytmcare booking id 27083790237 , 6000 worth booking cancelled by bus driver, app says journey completed, driver number is off, customer care is slow,,, please help
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Sachin Maheswary🇮🇳 (@SachinMaheswary) reported@Paytmcare When will you address people issue on time . It's been more than 3 months since initial complaint. You are so arrogant that you sidelined the complaint from @jagograhakjago . @Paytm Don't think that no one is watching your fraud. Every indian is aware of your fraud tactics.
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ವಿಜಯೇಂದ್ರ 𝕏 ಇಂಗಳಗಿ (@VijyendrIngalgi) reportedHey @Paytm from day 1 to till now I was trusted and using Paytm but you really disappointed me with your service, i can't able to find wallet where it was having some amount and i can't even able to contact the customer support, the chat bot is not helping at all @Paytmcare
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Ajay Kumar (@kasnia_Ajay30) reported@Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...
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Raosahab (@NitishRaosahab9) reported@Paytmcare Check out the dm and please quickly solve my problem
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Sujeet Gupta (@sujeet_gupta45) reportedHi @Paytmcare, I'm unable to log in to my Paytm account. I've tried multiple times, but the issue still persists. Kindly look into this and help me resolve it as soon as possible. Thank you.
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Satish M (@Sati4284) reported@Paytmcare Could you please provide me the ET for the issue to be resolved?
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Tareek Aaryan (@Tareek_Aaryan) reported@PaytmBusiness @Paytmcare @SMFGIndia My complaint is already under review with SMFG and Paytm. However, today multiple auto-debits of INR 620 have been processed from my account while the loan adjustment and due calculation issues are still under investigation.