Paytm

Is Paytm down?

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/19/2026 06:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • vinay7227 vinay jain (@vinay7227) reported

    PAYTM WANT TO UPDATE KYC BUT HOW CAN I DO FOR KYC UPDATE ALL UPDATE CENTER R NOT WORKING FOR PAYTM KYC PLZ MAKE SURE HOW CAN USE MY PAYTM WALLET....AND TRANSFER TO OTHER @Paytmcare @Paytm @PAYTMKYC7

  • rishabhanand916 Rishabh anand (@rishabhanand916) reported

    @Paytm @Paytmcare Is any update on my issue. I'm waiting from last night. You are not taking things serious. Last time Im asking give back my money. #thief #fraud #Paytm

  • WarisKh46324833 Waris Khan (@WarisKh46324833) reported

    @Paytmcare my pytm acount is block PLZ unblock me 9649504786

  • PiyushA24100876 Piyush Agarwal (@PiyushA24100876) reported

    @Paytm @paytmbankcare @vijayshekhar Team are least bother to response on fraud case query and when I give call to customer care they say that we are working on this at priority. It's been two days and not sure how they priortise without any response.

  • ItsSidJagtap Siddharth Jagtap (@ItsSidJagtap) reported

    @Paytmcare Please focus on improving your app rather IPO thing. I need to do urgent KYC to use wallet for fastag and offline centers are saying there is problem in app for kyc.

  • someshwarshukl9 someshwar shukla (@someshwarshukl9) reported

    @Paytmcare action was so much delayed by your customer care,reply given after 3 days,that's why fraud person got time for fraud to continue , your customer care was liable for getting all transactions stopped immediately, paytm should give refund # give reply here#everyone should know#

  • mrdholakia3 bawandar nath (@mrdholakia3) reported

    @neetish19 @dhama_7 @Paytm No need to use paytm for recharge, if they charge additional fees, use official website or app of current operator... Cost to cost

  • jabeen_zeba Zeba Jabeen (@jabeen_zeba) reported

    @Paytmcare @Paytm @PaytmMoney , i did recharge twice on a bsnl number via paytm its showing successful in the order section but i didnt received the benefits.Already raised ticket yesterday but no response from your end .may i know what is the exact issue .

  • JaideepOka Jaideep Oka (@JaideepOka) reported

    @Paytmcare I have raised at least 10 requests for fast-tag closure through Paytm app and customer care still no action taken. Very unprofessional from Paytm.

  • miteshdiyora Mitesh Diyora (@miteshdiyora) reported

    @Paytmcare 5 days passed. Still not received. Let's wait for your 7 working days.

  • ravickeshari ravi chandra keshari (@ravickeshari) reported

    @Paytmcare @vijayshekhar Why you need more than 2 week to resolve a simple issue?

  • nathan_km Nathan (@nathan_km) reported

    Fed up with Paytm support. My fasttag is blacklisted even though I have enough balance. Really fedup with their support...@Paytm

  • Adityay77002187 Aditya yadav (@Adityay77002187) reported

    @Paytmcare @paytmcare sir your service is too bad .Today I tried to active my paytm wallet but it's not activating. When I inform about this to your service no response yet

  • harjeet1232 harjeet singh (@harjeet1232) reported

    @Paytmcare Why you intent on DM, since you are not keen to solve the issue, you are running away from your responsibilities He cheated me , and already more than a month have gone but no solution, why?

  • JaideepOka Jaideep Oka (@JaideepOka) reported

    @Paytm I have raised at least 10 requests for closure of my fast tag but haven't refunded my money yet. All the customer care numbers are also non responsive. Very unprofessional from your end.

  • Singh_kunwar91 Gurkanwar Singh (@Singh_kunwar91) reported

    @Paytm @Paytmcare pls issue me rupay debit card for my paytm payment bank account

  • Madhu1Gouda Gowda Madhu (@Madhu1Gouda) reported

    Hi @Paytm @PaytmBank why you frozen my account with out informing me. And you are taking too much time to resolve this issue.@rbi please make note of it.and my own money now got stucked. It's disgusting.

  • Rupxsh Rupesh Choudhary (@Rupxsh) reported

    @Paytmcare I have a postpaid wallet the limit was 15000 it was okay to use now the payment limit is 1000 what a service of payment postpaid

  • MarwariTechie ExceptionHandler (@MarwariTechie) reported

    @Paytmcare its been 5 months since he returned the box. Customer care has no records in the system and they are so arrogant that they always ask to call back later saying there is a technical issues. 202641401643 ws the upi txn id wen the amount was paid to paytm

  • rmantu0998 Mahantesh B R (@rmantu0998) reported

    @Paytm I have recharge my number in Paytm but I didn't invoice with GST. I couldn't connect with customer care with given number. Could you please help me, Its bit urgent.

  • ievijayraju Emmanuel Indukuri (@ievijayraju) reported

    @Paytmcare having issue with my fastag, despite having full kyc, you have blocked my wallet and postpaid. I had to pay double the fees at the toll gates. Even your representave is perplexed. Had a horrible experience with paytm fastag.

  • arunan20186 ARUNAN /ಅರುಣನ್/ அருணன் (@arunan20186) reported from Bengaluru, State of Karnataka

    @Paytmcare @UNuances @Paytm What help ru doing why is not my issue resolved even after 1month #boguspaytm

  • GauravGupta6195 Gaurav gupta (@GauravGupta6195) reported

    @Paytmcare It’s seems that @Paytm will not do their work if a customer is not satisfy. My issue was raised long month ago but yet not they has resolved the issue. #wrostPaytmMarchent #consumercourt #Paytm

  • naasir1234 Naasir (@naasir1234) reported

    @Paytmcare @Paytm sir, i booked a train ticket from your Paytm app . Unfortunately, money was deducted but it's show processing . Please help me as soon as possible.

  • _JiraiyaBoy Mahesh Maurya (@_JiraiyaBoy) reported

    @Paytm facing issue related to contact with you. Please help me or contact me. #paymentback #Paytm

  • Rasheed23192987 Rasheeda Begum (@Rasheed23192987) reported

    Please check bank server @TheOfficialSBI Unable to make UPI payment. @GooglePayIndia @Paytmcare

  • karankaura85 Karan Kaura (@karankaura85) reported

    @Paytmcare Its a shame that you guys don't treat customer privacy I have a full recording where your executive accept it he is going to do it willingly and harrass me shame on you and really absurd behavior

  • samcooldude1430 Rohan Das (@samcooldude1430) reported

    @Paytmcare No one month passed and you still need time. @vijayshekhar Ji Ek kaam karo company band karke ghar baith jao…Kaise company hai bhai yeh! Koi Customercare hi nahi hai! Kitna paisa bacha lete ho call centre band karwakar! Remember customer satisfaction business nahi chalti!

  • sandeep_ashri Sandeep Sharma (@sandeep_ashri) reported

    @Paytm Hume bhi pta hai chori kr rhe logo ke account se double double cut rha toll tax. Customer support sirf request raise krta resolve nhi. #paytmbandkro

  • lpande93 Lokesh Pande (@lpande93) reported

    @Paytm @Paytmcare my account got freezed. Error says to submit some details, which i can't do due to app glitch. Raised complaint 3180403629. No action taken yet(24 hours passed).