Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/01/2026 11:20

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (58%)

    Transactions (58%)

  2. Login (25%)

    Login (25%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal, Jewar, Chennai and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • BharatKumarKam6 Bharat Kumar Kamat (@BharatKumarKam6) reported

    @Paytm paytm payment bank sir apka helpline number per call nahi lag raha hai please help me sir jee

  • ShonaliG Shonali Ghosal (@ShonaliG) reported

    Do NOT book flights with @Paytm. @Paytmcare is the worst. They only way to modify your own booking is to call them. They tell you they will get back in 24 hrs. They took 4 days to reply by which time I had to book with another service. Now I'm being charged the full cancellation.

  • bahadurvaibhav Vaibhav (@bahadurvaibhav) reported

    I called @Paytm support. I clicked a bunch of options to select transaction via paytm wallet It asked me to enter last 4 digits of transaction id. It keeps giving me incorrect and then cuts the call Give me a contact number to call a human customer support.

  • Rajenda03258578 Rajendar Parsad (@Rajenda03258578) reported

    @swapnchaturved2 @Paytmcare Help sopot service no 9382357468

  • ShonaliG Shonali Ghosal (@ShonaliG) reported

    Do NOT book flights with @Paytm. @Paytmcare is the worst. The only way to modify your booking is to call them. They say they'll revert in 24 hrs. They took 4 days to reply after many calls. By then, I had to book with another service. Now I'm being charged the full cancellation.

  • Rajeev_kumar123 Delhi wale (@Rajeev_kumar123) reported

    @kali_topi @Paytm No customer care of Paytm, think again before use

  • bahadurvaibhav Vaibhav (@bahadurvaibhav) reported

    I called customer support number 0120-4456456. I got routed to someone who said “this is not our concern. To talk to relevant department please call 0120-4456456” Thats the exact same number. #worstcustomerservice @Paytm @Paytmcare

  • NMthw Nikhil Mthw (@NMthw) reported

    @sagar_udaya @IRCTCofficial @Paytm Ha IRCTC app is garbage, hope I'll get refund. Inshallah

  • mohitoz Mohit Hira (@mohitoz) reported from Gurgaon, State of Haryāna

    @ramkid @Paytm @vijayshekhar Even more delightful is the fact that Vijay messaged me within minutes and asked for the details. As it happens, the gent appears to have sorted out the problem. So, all’s well. And lesson learned: some billionaires are indeed helpful 🙏🏾

  • TusharAg22 Tushar Agarwal (@TusharAg22) reported

    @Paytmcare don't buy card machine from Paytm their sales team say something and after you bought they charge other charges extra. So don't buy it and Paytm care will provide no help at all.

  • Rajenda03258578 Rajendar Parsad (@Rajenda03258578) reported

    @rohit_kandhari @Paytm Help sopot service no 9382357468

  • abhishekjoshi21 abhishek (@abhishekjoshi21) reported

    @Paytm @Paytmcare need help not able to use my account

  • Manisha15915815 Manisha (@Manisha15915815) reported

    @Paytm hello team My account is blocked why ?? Please help me urgent

  • arpit17agrawal arpit agrawal (@arpit17agrawal) reported

    @Paytmcare @Paytm @PaytmMall I bought big bazaar gift voucher from paytm. The store says gift voucher is inactive. Care to help

  • Rahj17617869 Rahj (@Rahj17617869) reported

    @786shafiqul1 @Paytm @reliancejio Help spot service no 8081046352

  • Sumit_kn Sumit Kumar (@Sumit_kn) reported

    @Paytm Can anybody check tweet from me for you I have got problem which you have been ignoring

  • baranwal2005 S Prakash (@baranwal2005) reported

    @Paytmcare hi my recent transaction at 1mg got failed. Tx nbr#37823740226. Mobile#9911150592 of amount 313.12/-. Please help to revert back the amount in my wallet. Another transaction is successful Tx number 37823769857,same amount.

  • niteshgughane Nitesh Gughane (@niteshgughane) reported

    @Paytm Your 24x7 Help has gone non-responsive. And it been unable to resolve my issue with ticket id 22054151487 even after 7 days.

  • SREEKAN15150904 🆂🆁🅴🅴🅺🅰🅽🆃🅷 (@SREEKAN15150904) reported

    @PaytmMoney hello I created an account @PaytmMoney but it will not activated try to solve my problem as fast as possible @Paytmcare

  • Sujeet8282 Sujeet singh (@Sujeet8282) reported

    @Paytm @PaytmTravelCare i book a bus on 1 dec and the bus is not come on pickup point and by agency there was no bus at mid night so why it's show in paytm and booked ticket can anyone from paytm connect me and help me out . Because of paytm I'm standing over night there in 10°C

  • TusharAg22 Tushar Agarwal (@TusharAg22) reported

    @Paytmcare @Paytmcare don't buy card machine from Paytm their sales team say something and after you bought they charge other charges extra. So don't buy it and Paytm care will provide no help at all.

  • SanthoshPhoeni4 Santhosh (@SanthoshPhoeni4) reported

    @Paytmcare Hi, I have recharged my mobile number for Rs. 220 two hours ago but it still showing waiting for confirmation. Order id: 16549267880. Kindly help me with this.

  • Iview10X ScaniaV10 (@Iview10X) reported

    @Paytm how do i cancel movie tickets? Please help me It is very urgent

  • RITIKPA47191057 RITIK PAL (@RITIKPA47191057) reported

    @kali_topi @Paytm Pagal mt bnao Account block krke fraud kar rhe h🥲

  • er_psd Paras Suthar Darji (@er_psd) reported

    @Paytm there is issue with set alert for multiple cities can you please check?

  • Aslimeow Dolly Telgote (@Aslimeow) reported

    @roaring_gabbar @Paytm @anandmahindra sir my friend is a budding doctor his amount from tution fees got stuck when sent it through Paytm. Plz help him

  • Sin2Pandit SINTU KUMAR PANDIT (@Sin2Pandit) reported

    Hello @Paytm please reply my issue still not solved.

  • Rajenda03258578 Rajendar Parsad (@Rajenda03258578) reported

    @chandra45280343 @Paytmcare @vijayshekhar Help sopot service no 9382357468

  • harshalhede Harshal Hede (@harshalhede) reported

    The robotic customer support from @Paytmcare and @PhonePeSupport and high transaction failure rate on @GooglePayIndia discouraging customers from using digital Payment apps.

  • NMthw Nikhil Mthw (@NMthw) reported

    Dear @IRCTCofficial @Paytm, I just transferred money from Paytm to IRCTC upi as per the request from irctc app for booking the ticket. But IRCTC app is not showing anything regarding this payment. Kindly help me to resolve the issue.