Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Transactions | 3 days ago |
|
Noida
|
Transactions | 15 days ago |
|
Pānīpat
|
Login | 15 days ago |
|
New Delhi
|
Transactions | 15 days ago |
|
Chhindwāra
|
Transactions | 15 days ago |
|
Bengaluru
|
Mobile App | 15 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ayush💥 (@_ayushilicious) reported@Paytmcare @Paytmcare This is not done yet. Please help out
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Surjeet Singh (@asksurjeet) reported@Paytmcare 1/6 @Paytmcare cc. @vijayshekhar I’ve been trying for the last 2–3 days and still cannot log in. At this point I no longer need Paytm. Please close my case. Thank you.
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CA Sridhar (@SRIDHAR00772301) reported@Paytmcare @Paytmcare pls do resolve ASAP its been 3 days still unresolved if you dont have a proper service channel pls don’t accept any payments from customers
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بلال رضا (@BilalSaqibi) reportedI’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.
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nik (@rhysnik) reported@Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369
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Bill_o_ta😼 (@Bill_o_ta) reportedIf it's my phone, my information, my bank details, I should be able to take screenshot of what ever ******** is on my screen. Annoying as hell. 😐😐 Why can't I SS my own transaction details? @PhonePe @Paytm
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Rajat Agrawal (@MoneyElevat) reported@Paytm @Paytmcare is a total scam I cancelled gold SIP on PayTM but it is not cancelling it Their customer care doesn't exist, and chatbot is designed to never solve a query They don't let you even delete your bank account; never doing business with them again #scam #fraud
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BASTAGANAHAINA (@iloveeeeeeeuu) reported@divyanshifr @Paytm how it's working fine in my mobile cross cheked how in you it not working and in hour working fine. it will not work like that
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Mukesh (@imMukeshK) reportedDear @Paytm team, I booked flight ticket from Darbhanga to bangalore with booking id 27407277757, Still ticket not confirmed, could you please help me asap.
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RISHI AGARWAL (@RSHIS) reported@Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help
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Hemant Rajbhar (@HR8528) reported@Paytm At worst, if Paytm integrates with the cloud, Paytm will say Claude Paytm Payment Gateway charges payment-gateway charges Hosting/server cost ↓ Cloud MCP Connector Paytm Payment Gateway Authentication + Permissions Verification Payment Data Cloud Later Paytm will charge you.
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported@Paytm @Paytmcare @PaytmBusiness I submitted my PAN, Udyam certificate and 6 months’ bank statements for verification, yet after 15+ days my limit remains ₹1 with no proper resolution. You can dispatch a Soundbox to my address, but you cannot resolve the basic issue preventing me from accepting payments?
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Rohit Kumar (@RohitKu73338260) reported@Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster
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CJ (@acjose93) reported@PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.
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Sharath B (@Sharath85852559) reported@Paytmcare When it will be resolved. It more than 5 days what is the issue could you pls explain
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Chintan (@ChintanSisyphus) reported@Paytmcare Are you doing anything or not to solve the bloody problem?? Bloody frauds!!! Atleast acknowledge the problem first and have some professional communication!!! Noone should ever use paytm!! I will file a police complaint if my issue is not resolved right now!!
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sankit (@sankitdev) reported.@Paytmcare I wasn't aware of your game. I thought to give a try to Patym Postpaid. What a *****ing nightmare. It keeps adding small charges for no reason. Wtf is "Bounce Charges". Pls close my postpaid i have paid all my due and you *****ing extra charges. Also refund my 50 Rs Back. and whoever is lending partner both go to hell.
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sidharthdhev (@sidhtweeets) reported@Paytmcare Got logged out without any reason and unable to login since 3 days? What is going on?
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Shubh (@shubhagrawal205) reported@PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)
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Sharath B (@Sharath85852559) reported@Paytmcare It is been three days. But no solution. What is issue could you pls confirm
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Surjeet Singh (@asksurjeet) reported1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported@PaytmCare Don't hide behind automated replies! You cleverly hide single-use terms with ZERO warnings on screen to loot users. You stole my ₹2,281 and now shamelessly defending your app's shady UI. Absolute daylight robbery! Fix your app and refund my money now!
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Sachin Thakur (@SachinT14617659) reported@Paytm @Paytmcare @Paytm i got logged out of my account and can’t login again. Please help as i am afraid it is hacked or something
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Priyanka (@prianca_08) reported@Paytmcare I've been contacting your support regarding this since 2am this morning, and no response so far! This is absolutely disturbing.
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Jai BOB (@MB_One8) reported@Paytmcare Is any help I'm get? R u gng to compensate for the very very bad experience caused by u r app? @Paytmcare
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Bébé Crow (@delphspet) reported@Paytm @Paytmcare could you please look in to this 'phone not supported' error? I have been trying to login from many dayss!!! I have tried reinstalling it. I have raised ticket twice, nada. They all are giving same repeated ans, try another device. I ain't gonna buy new phone!
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nik (@rhysnik) reported@Paytm @Paytmcare Your in-app support team is giving robotic, copy-pasted replies without explaining how my default setting was overridden. This is a severe software routing failure and a breach of user payment security.
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Shivmani Bind (@ShivmaniBind) reportedPaytm @Paytmcare Your AI support is frustrating. It traps users in endless automated replies with no easy way to reach a human agent. AI should assist, not replace customer support especially when people’s money is involved.Please bring back easy access to human support. #Paytm
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Vicky (@bishtvicky2005) reportedPurchased a Google Play Redeem Code worth Rs 427 when I tried to redeem it it came out to be already redeemed. I contacted your support through chat which promised me a replacement after this, a refund was promised but I received nothing. Order ID: 27413684132 @Paytm @Paytmcare
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CJ (@acjose93) reported@PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.