Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Withdrawals (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Withdrawals | 1 day ago |
|
Chhindwāra
|
Transactions | 9 days ago |
|
Noida
|
Transactions | 21 days ago |
|
Pānīpat
|
Login | 21 days ago |
|
New Delhi
|
Transactions | 21 days ago |
|
Chhindwāra
|
Transactions | 21 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Malhar Jivrajani (@SimplyMalhar) reported@Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!
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Vikas Sharma (@Vikass_BJP) reportedTkts cancellation is there but not getting refund as per policy of 24 hours if payment done by UPI very bad Service @Paytm
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PrajjwalWhoCodes (@prajjwal2051__) reportedWhat would I build for @Paytm ? An AI-first layer for India’s next billion users, powered by @SarvamAI. The goal: make payments + financial services easier to understand and access across Indian languages. I want to build something useful beyond the hackathon. @HackCulture
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Sharath B (@Sharath85852559) reported@Paytmcare It is been three days. But no solution. What is issue could you pls confirm
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nik (@rhysnik) reported@Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369
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Surjeet Singh (@asksurjeet) reported1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently.
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suraj thammi (@0xsuraj719) reportedI would build an AI-powered business copilot for Paytm’s small business users — helping merchants understand their sales, cash flow, and customer trends through simple, actionable insights. @Paytm @SarvamAI @Hack_Culture
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Mohan Bhog (@winner_platinum) reported@Paytm @Paytmcare @PaytmBank I have money in my Paytm Wallet , what is the claim procedure now since your bank is closing down ? Please explain to me the claim procedure.
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dume.ai (@Dumeai_) reported@Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561
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Ujjwal Kumar (@am_ujjwal_) reported@Paytmcare @AnkurGarg123275 My Paytm account issue hasn't been resolved; it remains blocked. Please unblock my account.
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Abhishek Verma (@FastLanerCF) reported@Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do
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Sharath B (@Sharath85852559) reported@Paytmcare Still showing the errors
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Pradyuman Ojha (@pradyuman_ojha) reportedHey @Paytm @PaytmCare, please fix/update the gold jackpot offer! If the tasks can't even be completed, don't run offers just to fool your loyal customers. People spend time on these—at least make them work properly.
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nik (@rhysnik) reported@Paytmcare I am not interested in a phone conversation regarding this matter anymore, as your customer care agents only give standard, unhelpful replies. I require a clear, technical response in writing here regarding why my default preference was overridden.
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بلال رضا (@BilalSaqibi) reportedI’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.
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Vrinda (@Vrinda_er) reportedExcited to participate in #BuildForIndia 🇮🇳 I want to combine my software engineering experience with my interest in AI to solve real problems at scale. An AI-powered financial decision assistant to help young Indians make smarter, simpler financial choices. @Paytm @sarvam_ai
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nik (@rhysnik) reported@Paytmcare If this technical glitch and accountability are not addressed properly in writing, I will escalate this matter to the RBI Digital Ombudsman.
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Atharva (@atharva_ln) reportedWhat I’d build at the Paytm AI Hackathon 👀 Small businesses get hundreds of Paytm payments, but most just stay as numbers. I’d build something that analyses them: “Sales are down” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture 🚀
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Divyam (@DivyamMittal5) reported@flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW!
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Busy Customization (@MalviyaNeet) reportedVery Poor Service Paytm Please Do Not Use @Paytm My Ticket Id : 500011535171 @PhonePe @UPI My contact : 7000039010
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Shubh (@shubhagrawal205) reported@PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)
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Divyanshi (@divyanshifr) reported@fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭
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Justin Army (@JustnbieberIND) reported@Paytmcare The customer has left shop after he showed us that the payment has been completed. What should I do? Did I lose the amount?
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Jai BOB (@MB_One8) reported@Paytmcare Is any help I'm get? R u gng to compensate for the very very bad experience caused by u r app? @Paytmcare
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Raj Sharma (@raazshama01) reported@Paytm @Paytm Tell me how many tweets I have to tweet,so you can listen. WTF!!! No reply in chat,no response here. How do you guys I supposed to contact you? How many days it will take for refund?
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Sharath B (@Sharath85852559) reported@Paytmcare What is issue u r taking so long. May I get an update. Same answer is repeating from last 5 days
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Danda Baaz (@kalydaas) reportedAnd clearly no option to fuel complain or talk to someone over the phone make process easy for people who use your service… @Paytm @Paytmcare
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CA Rahul Mishra (@carahulmishra01) reported@Paytmcare No solution provided yet. How pathetic service u are giving
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Yash Sharma (@ys_2800) reported@Paytmcare Issue resolved but this mis happening taken by merchant.
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Ravi Chaurasia (@RaviCha98908365) reported@Paytmcare This is still under review? I have already provided the payment proof and transaction details. Please complete the verification urgently and resolve the issue/refund my ₹35 without further delay. I expect a clear resolution, not another generic update.