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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 56% Mobile App (56%)
  • 25% Transactions (25%)
  • 14% Login (14%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

CityProblem TypeReport Time
Kolkata Withdrawals 12 hours ago
Cochin Transactions 4 days ago
Shillong Mobile App 10 days ago
Pune Withdrawals 20 days ago
Chhindwāra Transactions 28 days ago
Noida Transactions 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Wanderer14Mr
    Mr Wanderer (@Wanderer14Mr) reported

    @Paytm Need some help. Not able to contact Customer care..

  • sastasarcasmlol
    sasta sarcasm (@sastasarcasmlol) reported

    I brought car insurance policy But later at kyc stage due to some issues I couldn't upload document. But policy payment was made via credit card. Now I have taken insurance from some other sources. How to get my refund. @Paytmcare

  • SimplyMalhar
    Malhar Jivrajani (@SimplyMalhar) reported

    @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

  • Jiteshk24803760
    Jiteshkumar (@Jiteshk24803760) reported

    Paytm for business login nhi ho reha h coustomer care m bhi 5 bar coll kar li fir bhi kyo response nhi mile reha h Mari Paytm for business login kar do bhot time sa problem ho reha h @Paytmcare @PaytmBusiness

  • imsgolyan
    Shubham Basant Golyan (@imsgolyan) reported

    @Paytm @Paytmcare ticket ID: 200012768390 i am facing the Autopay related problems from last 4 months but your team is not even replying on ticket on call they say 48 hours but later no response is this how you guys working

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare @vijayshekhar Paytm is a good app. I hope the developers take a note of this and fix the issue.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I have updated my device and issue is same

  • iamlalit19
    Lalit (@iamlalit19) reported

    @Paytm @Paytmcare @flyspicejet My SpiceJet flight was cancelled. SpiceJet Customer Care has confirmed that my refund was processed to Paytm on 12 Aug. Paytm has still not refunded my money. I have already raised a complaint and sent emails, but there is still no proper response

  • FarvezAli30140
    Farvez Ali (@FarvezAli30140) reported

    Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

  • pradeepdeepu077
    pradeep (@pradeepdeepu077) reported

    @KotakBankLtd , what a scam bro you sell your credit card saying 3x rewards on flights using Unbox, then when you go buy a ticket its ******* 3 times costlier than any other app. What the hell is this ? @EaseMyTrip you are the fraud behind this. Bag-Del @Paytm 11k & urs 26k WTF

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    @Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @Paytmcare 2. False Information: Your support executive explicitly lied under Ticket ID: 200012727553 by stating only a "Gold Voucher" existed, which the screenshots clearly prove.

  • Vic_Vij
    vijay (@Vic_Vij) reported

    @Paytm @HDFC_Bank @vijayshekhar 📩 - However, we find that the transaction was made towards "HDFC Life Insurance" and we found that the Card holder Name was provided as "Vijay" and the Merchant Name was captured as "Vijay Shekar Sharma", due to KYC mismatch the letter was sent based on working captial policy.

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Since 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,

  • ajitvarma94
    AVK🤩 (@ajitvarma94) reported

    @Paytmcare No it is not pending from my bank end now, seems there is some issue from paytm end which caused the failure, whatever it is the refund is struck at paytm end can you help me process it quickly.

  • ABHISTRON12
    Abhinav Vikram Singh (@ABHISTRON12) reported

    @Paytmcare review. The ticket was booked at 11:01 AM and cancelled at approximately 11:02 AM, within just 1 minute of booking. Please do not consider my refund issue fully resolved/closed yet. Kindly keep the case open and coordinate with Air India Express regarding the cancellation waiver

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @Paytmcare @PaytmCare Hi Vinod, repeating the eligibility clause does not solve the issue. 1. Displaying a dormant-user offer on an active user's checkout screen is misleading advertising / deceptive UI. 2. Your support executive initially provided a completely false statement

  • Wanderer14Mr
    Mr Wanderer (@Wanderer14Mr) reported

    @Paytm poor customer support and care. No efforts being put in resolving the issue. Looks like time to shift to a better platform

  • asaif9
    ANDLIB SAIF (@asaif9) reported

    @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!

  • Rahulcha825
    Rahul Chakraborty (@Rahulcha825) reported

    @Paytm @Paytmcare I am telling you again and again that my issue has not been resolved yet.😡😡

  • JosephADso93291
    Joseph A Dsouza (@JosephADso93291) reported

    @Paytmcare @Paytm Even after raised ticket, payment made from your platform/ gateway still not credited / updated in MSEDCL system. If insurance policies premiums paid and faced such issues, customers believing payments are done 🤔🙆 Have to run pillar to post ??

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar

  • msPatriot6
    Indian Boy (@msPatriot6) reported

    @Paytmcare 24 hours not sufficient to check a simple use case i.e., to give cashback or not? The coupon shouldn't have been applied successfully in the first place it the cashback terms are not applicable. This is not customer's headache to wait for your resolution #paytm #scam #fraud

  • Ashutosh_GPRO
    Ashutosh Rautela (@Ashutosh_GPRO) reported

    @Paytmcare @flyspicejet @MoCA_GoI Please help. I have sent you the details in private message.

  • itsprads
    Pradumn Gupta (@itsprads) reported

    @Paytmcare I visited but they are not giving proper response. I am requesting you please help me to get my refund it is already more than a month I didn't get solution

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    Hello Team @Paytmcare can you please provide an update on this? Only telling you are working , but no solutions

  • Naseemahmad7813
    Dr Naseem Ahmad (@Naseemahmad7813) reported

    Good morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm

  • braj_ki
    Braj Writes (@braj_ki) reported

    @Paytm @Paytmcare I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details and the driver’s name, but not his complete contact number. Please help me connect with the driver. 🙏