Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Transactions | 3 days ago |
|
Noida
|
Transactions | 15 days ago |
|
Pānīpat
|
Login | 15 days ago |
|
New Delhi
|
Transactions | 15 days ago |
|
Chhindwāra
|
Transactions | 15 days ago |
|
Bengaluru
|
Mobile App | 15 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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rajan ahuja (@rajanahuja9) reported@RamMNK @paytm @paytmcare Really mentall harssament by paytm team for not procesing of refund. Airline team confirmed they will process the refund but paytm team not ready. Sir, please help on this my Paytm Booking ID : 27345517995
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Hemant Rajbhar (@HR8528) reported@Paytm At worst, if Paytm integrates with the cloud, Paytm will say Claude Paytm Payment Gateway charges payment-gateway charges Hosting/server cost ↓ Cloud MCP Connector Paytm Payment Gateway Authentication + Permissions Verification Payment Data Cloud Later Paytm will charge you.
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CA Sridhar (@SRIDHAR00772301) reportedHi @Paytmcare @Paytm My order id 27406395348 Purchased a gift card of Decathlon but store people saying invalid requesting you to pls issue refund for the same. Its saying invalid code or PIN. Their gift card saying its start with 10 not 60 requesting you to pls issue refund.
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm Sir, i have recording call with Airline that ticket is refundable but paytm not make fraud and not refunding. Even i shared the recording wih paytm team but they are not ready to listen. Pleass help for processing of refund
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prafullilani (@prafullilani123) reported@Paytm @Paytmcare I have yet not recieved any response from u guys apart from 'pls share your numbr'. Kindly dont do anything till I make a video viral on Insta of providing poor service and looting people of hard earned money, and it gets circulated on whole social media #Shame!
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm @narendramodi Sir, how you allowing paytm to sell the airline ticket without having any customer suppourt team. I am struggling with last 10 days with them to get call back and resolution. Paytm travel desk should be ban immediately
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Raj Sharma (@raazshama01) reported@Paytmcare such a worst service for flight booking. As flight cancelled on 3rd Aug by airlines and credit issued on same day by airlines still my refund pending. This AI powered chat sucksNo real updates from 3 days. I need my refund to be processed. PNR-PBY83P,NEW PNR-XIG24K
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rajan ahuja (@rajanahuja9) reported@Paytmcare Can you please help
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dharmpal garhwal (@dpalgarhwal) reportedNot able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced
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Viki (@vikis550) reported@PaytmBusiness @Paytmcare There are some options in the paytm for business app that don't work; I lodged a complaint about them, but there hasn't been a solution yet. Wait more than 7 days . Still not solved What is the issue ?
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prafullilani (@prafullilani123) reported@Paytm @Paytmcare @PaytmBusiness Seriously what the heck is wrong with you guys! My dad wants to cancel soundbox subscription, called u repeatedly, always gave a service no, still charges deducted months after months, Close his Soundbox ASAP!! PLEASE STOP HARRASING!! Pathetic!!
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Chiranjivi Raj (@Techie_Leaf) reportedDue to this issue, I switched from @PhonePe to @Paytm .
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Gyanendra Singh (@GSC1971) reportedWhy Paytm down in delhi. I can't log in. @Paytm
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بلال رضا (@BilalSaqibi) reportedI’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.
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Vicky (@bishtvicky2005) reported@Paytmcare Hey, if you don't replace/refund my google Play redeem code ill be filing a consumer court report later todday. Its been a week I'm not going to wait forever for it. Resolve my issue or make it clear if you are interested in resolving or not
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tushar (@emailtj) reported@Paytm totally pathetic from paytm instead of solving issue with my merchant account they simply chose to deactivate it cant trust paytm anymore beware
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girish khurana (@girish_khurana) reporteddear @Paytm your team send me a soundbox inspite of denied on call to your team.I am calling your customercare to take back the same but your AI-executive trying to force me to retain the same.Since 5 days I am trying to talk someone customer care executive but no one available
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Akash Kalyan (@akashkalyan01) reported@Paytmcare @Paytm Hi @Paytmcare , it's been 48 hours since I reported this issue, but I haven't received any response yet. I'm still unable to use the app due to the "[0000] Device environment is not correct" error, and the app closes immediately after opening.Kindly look into this and provide sol
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Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported@PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.
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Harshu✨ (@HarshwardhanOP) reportedHey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap
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Pradyuman Ojha (@pradyuman_ojha) reportedHey @Paytm @PaytmCare, please fix/update the gold jackpot offer! If the tasks can't even be completed, don't run offers just to fool your loyal customers. People spend time on these—at least make them work properly.
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Mukul Bisht (@mukulbisht5897) reported@Paytmcare When did the issue resolved can you please expedite are you even a human or an AI prompt?
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Reddy (@iam_Rah12627) reported@Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..
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Appar khandelwal (@Apparkhandelwal) reported@Paytmcare @Paytm ticket not resolving its been more than 48 hrs Ticket id - 200012533196 No one is responding over chat, no option to call, what a worst service it is !!! Deducted money for bus ticket, that has been cancelled by bus operator, now no refund has been processed.
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Kamal Jain (@Kamaljain9351) reported@PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem
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JUNAID (@Junaidxx07) reportedHey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help
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Arpit (@Arpit0310) reported@Paytmcare Hello Paytm, Please explain why do you want to look into the issue only when someone has already made the booking, why don't you rectify the errors wherein your potential customers will get duped due to misleading Promotions. I've already DMed you and no response yet.
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reportedHey @PaytmCare,your team refused my refund for ticket 200012349631.I lost ₹2,281 from my flight voucher due to missing single-use warnings on the app screen.Since internal support denied it, I am escalating this matter to the National Consumer Helpline (NCH).Please resolve this.
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Chintan (@ChintanSisyphus) reported@Paytmcare I need the resolution in the next ten minutes. Have sent all details. This is next level harassment which I have never experienced! No customer care email, no customer care number, only automated response on app. Next level ridiculous this is
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CJ (@acjose93) reported@Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter