Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
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Login | 7 days ago |
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Transactions | 14 days ago |
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Mobile App | 23 days ago |
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Withdrawals | 1 month ago |
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Transactions | 1 month ago |
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Website | 1 month ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Manas KJ 🇮🇳 (@kj_manas) reported@Paytmcare @Paytm you have one of the worst in-app help system. There is no way to reach out to you on call for support. I have been one of the earliest users or Paytm & have stick to this app for UPI & all of my needs but did not expect poor support, kindly reach out to me asap
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Dinesh Singhal (@DineshS82141523) reported@Paytm @Paytmcare I am unable to log in to my Paytm account from the last [10 days]. Issue: login error Registered Mobile No: 9413351620 This is causing inconvenience as I am unable to access my account. Kindly resolve this issue urgently. #Paytm #LoginIssue
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Ayush Shukla (@AyushSh0163710) reported@Paytm @Paytmcare @PaytmCheckin please help me asap
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Mr Avik Panda (@Avik24) reported@Paytmcare still the error highlighted not fixed not able to pay the bill shame on @Paytm
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R K Sharma (@ranjanhbs) reporteda confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent
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Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported@Paytmcare @Paytmcare This is really disappointing. My money has been debited but recharge is not done and no response from support. If this is not resolved soon, I will raise a formal complaint with RBI. Transaction ID: 204410098968. Please act immediately.
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Munesh Bhargava (@MuneshBhargava) reported@paytmbankcare I’ve shared my number multiple times in DM w/o any response,I can’t withdraw money,I can’t use money in any of purchases,I can’t reach out to support executive due to no provision in app, chatbot not helpful, is there anyone in @Paytm who can help resolving it. @vijayshekhar
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अज़ीम आलम खान (@Azeemalamkhan2) reported@ShubhamNivdunge @Paytmcare Did paytm solve you problem? I have a same problem
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Vikas Dutta (@VikasDutta20) reported@Paytmcare no resolution till now. I don’t know how you people operate, even after more than 48 hours you are not able to give me a reason that why my account access is denied. My daily sip Money is getting defected everyday and what about my money already invested. @RBI
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J T (@tiwa33992) reported@Paytmcare Dear paytm business, waiting to solve the issue for almost 23 days.. The issue will resolve this year or next 2027 years.
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SaffronSoul (@TheRealDharm) reported@PAYTM @Paytmcare @PaytmBusiness This issue is still unresolved. I’m only receiving generic responses with no actual action. ₹1090 has been wrongly deducted despite fulfilling the offer conditions. I need an immediate refund & clear resolution, not automated replies. Please resolve within 48 hours, or I will escalate this matter further. Kindly treat this as urgent.
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Mr Jadu (@jadu_mr1369) reported@Paytmcare How its fair u are at fault Your app promised to provide live location as well bus driver contact number will be provided but what u give no link and broken customer care number of distribution who doesn't pick call at night not satisfactory well going to file consumer complaint.
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Deepak Kumar (@DeepakK06069279) reported@Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose
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Sandeep Raina (@sandeepraina112) reportedMr. X is dead. Long live Twitter paytm app is not working no one to ask no where to go. So much for Digital India. Earlier a tweet would wake up now it puts to sleep. Paytm is a failed concept. @paytm @Paytmcare
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Sandeep Raina (@sandeepraina112) reportedIs there a way to address paytm account blocked issue? All numbers online are not helping. My paytm account is blocked suddenly @Paytmcare @Paytm
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Ayush Shukla (@AyushSh0163710) reported@Paytmcare Hi, I accidentally booked my bus ticket for today instead of tomorrow. PNR: 46726 | Order ID: 26918506108 Route: Farrukhabad → Noida (9:00 PM) @PaytmCheckin Request you to please help reschedule it to 21 April. Would really appreciate quick support. 🙏
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sushil (@sushil_64) reported@Paytmcare Your DM not working!!!! I have given reference of my ticket in tweet . Kindly resolve ASAP ...before a I raise a dispute
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Adya Prasad Yadav (@santuy377814) reported@Paytmcare Please share payment link my mobile number stolen so I am not able to login that account
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sandeep chauhan (@SandeepC75512) reported@Paytmcare I,am faceing a International Flight Ticket refund issue since 8th March 2026,Ticket ID : 200010913337 Genrated on 8th March 2026,Since I,mfollowing up it on regular basis but I didn't get yet any proper update or solutions, I request kindly give me latest update.
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रीड की हड्डी किसान (@mia_peachx0003) reportedBooked RSRTC bus via Paytm (Sirsa → Sri Ganganagar, 21 Apr 2026, 10:58 AM). No bus info, no staff support at pickup point. Conductor first refused ticket, later allowed on adjustment. Faced delay & stress. Please take action & provide refund. @Paytm @RSRTC_OFFICIAL
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Zeeshan (@alishaan_14) reportedHi @Paytm I have contacted your customer care for support and asked to connect me to an agent. No updates on your end. It's been half a day. Kindly hurry the matter. This is taking so much time
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Madhav Gupta (@Madhav_Gupta14) reported@Paytmcare Redirecting me isn’t a resolution. This issue has been pending for long and impacts access to my wallet funds. Please escalate internally, assign a case owner, and share a ticket ID with a clear resolution timeline.
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sushil (@sushil_64) reported@Paytmcare Your DM not working!!!! I have given reference of my ticket in tweet . Kindly resolve ASAP ...before a I raise a dispute
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Ashutosh Bhawsar (@bhawsar33) reported@PaytmBusiness @Paytmcare they dont have customer care, worst AI bot, not able to understand queries, only few Automated reply, worst, worst worst company, dont go with paytm
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SUJIT BANERJEE (@SUJITBAN23) reported@shivam783590160 @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.
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Astha (@Astha02singh) reported@Paytmcare 200011294603 Still not resolved.. i think ya all need to focus on ur customer service rather than putting all ur moneys in ai . I think ya all have sacked ur employee coz I have dmed multiple times on insta n nobody is responding over there. @vijayshekhar
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ananya Yadav (@ananyaY92254327) reported@Paytmcare is there any update, is the issue resolved?
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ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported@Paytmcare @Paytm @PaytmMoney hello I want withdraw my Mutual fund money but no withdrawal option I have tried to connect customer service but no call accept or no calls recieving Ru cheating customers
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Siddarth Jain (@iamsiddarthjain) reported@PaytmBusiness @Paytmcare It has been 3-4 days and my issue remains unresolved. Despite your claims, the 'other wallet' option is still active. Please escalate this immediately. If you cannot fix this, initiate the removal of the Soundbox from my store as I no longer wish to use your service
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life of Indian (@Abhishekup143) reportedI am facing the same issue with my @Paytmcare Payments Bank KYC. I’ve been trying for a long time waiting over an hour for connection, and still getting rejected saying my face and PAN card don’t match. I am using my original PAN cardPlease look into this urgently. @vijayshekhar