Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/09/2025 10:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh and Coimbatore.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RajeevA76851167 Rajeev Acharya (@RajeevA76851167) reported

    @Paytm hi my issues was not solve yet. plz sove my problem and I m sorry to say your service is pathetic😡

  • askaravinth_ra Aravinth Rajagopalan (@askaravinth_ra) reported

    Hey @Paytm @Paytmcare Support Team, I have sent the payment via Gpay to @ACTFibernet. But ACT Fibernet saying, still didn't receive it. When I checked the my account transaction details on my account. They received payment on Paytm account.

  • Jackwa420 dk (@Jackwa420) reported

    Dear @Paytmcare i need to open a Paytm Payments Bank ASAP from my current no. but my adhar & PAN is already linked with another no. Please Help me ASAP 🙏

  • KohinoorY Kohinoor Yadav (@KohinoorY) reported

    @Paytmcare Sir, i want to my paytm kyc from one account to another. please help me sir

  • MANISHKUMAREr MANISH JHA (@MANISHKUMAREr) reported

    @flyspicejet @ICICIBank @Paytm Dear sir PNR NO - BFDI9K Dear sir, Good afternoon   my self Manish jha  I have   a ticket  to darbhanga from newdelhi  date is 15.05.2021    there  one issue   is   I have   one another  ticket  by online   by spicejet there   also  online

  • AmjadMalabar Amjad Malabar (@AmjadMalabar) reported

    @Paytm 24x7 customer support not giving proper response...

  • bachanichirag chirag bachani (@bachanichirag) reported

    @Paytm one your sellers constantly cancelling my order, delivery place Ahmedabad. Order ID 13239773658, same product got delivered to one my neighbours. I paid through paytm wallet. Does the seller doesn't accept Paytm wallet? Can you please help, I need that product.

  • MdShame68854653 Md Shameer (@MdShame68854653) reported

    @CoinSwitchKuber - @Paytmcare acknowledged successful fund transfer of Rs.3000 to @CoinSwitchKuber. What's up with your CC chat / ticketing service? Why are generic responses being sent even after 12 hours? Atleast keep me informed about status of money.

  • MihirSme That'sme_Mihir (@MihirSme) reported

    @Paytm I am in abroad now, I can't use Paytm as I am using local sim here, and Paytm is not letting me login. What should I do?

  • MANISHKUMAREr MANISH JHA (@MANISHKUMAREr) reported

    @flyspicejet @ICICIBank @Paytm payment   but one time  I do  payment 5058   transaction   un successfully   but my payment  deduct  there   second  time  again do now successfully  so  please   help me refund  amount  for1st time transaction Wallet transaction ID is34022550826

  • SirishVissa Sirish Vissa (@SirishVissa) reported

    @Paytmcare is there anyone that can reach out having issues with fastag statements. No one to help.

  • arun7hariharan Arun (@arun7hariharan) reported

    @Paytm @Paytmcare how to use paytm cashback and paytm first points? it keeps saying you have won cashback, but NOT clear how to use. Is this some gimmick by PAYTM? no customer care number or email. Please explain clearly HOW to use the PAYTM cashback and paytm first points.

  • Abhay27272 Abhay Srivastav (@Abhay27272) reported

    @Paytmcare why am I receiving OTP's everyday multiple times to login, when I am already logged in paytm app. I have been receiving OTPs for many months now, may be someone is trying to log in to my paytm account from a different device. Please help.

  • psang29 Psanga (@psang29) reported

    @vijayshekhar @Paytm we have been struggling to get Buisness account registered. The required documents are rejected without assigning any reasons. Customer care does not respond properly can you kindly whom shoud we approach.

  • MANISHKUMAREr MANISH JHA (@MANISHKUMAREr) reported

    @ICICIBank @Paytm @flyspicejet Order I'd is ( 05142021064919723) One time pass word was( 364789)  Account no is ( 184201001666) Card no is (4838341842001669) Please  help me about refund  Regards Manish  9891922450 Many time I call you but not responding

  • ajai06760682 ajai (@ajai06760682) reported

    @Paytm I wish you had some educated people in your team who could solve your customer problems its been more than 1month i have raised the complain and have spoken to more than 200 people but no result. All useless customer care staff.

  • bachanichirag chirag bachani (@bachanichirag) reported

    @Paytmcare one your sellers constantly cancelling my order, delivery place Ahmedabad. Order ID 13239773658, same product got delivered to one my neighbours. I paid through paytm wallet. Does the seller doesn't accept Paytm wallet? Can you please help, I need that product.

  • MANISHKUMAREr MANISH JHA (@MANISHKUMAREr) reported

    @ICICIBank @Paytm @flyspicejet Dear sir another PNR is AI7BTE THERE 1500 WILL REFUNF BUT UP TO NOW NOT RECEIVE PLEASE HELP ME ABOUT

  • SuryaSri82 🌅 of 🌞 (@SuryaSri82) reported

    @paytmmallcare Why dm tell me here ur return policy first u accept my return then seller said not eligible then u said it's out of return policy.From 1st day its not working ao why I contact to brand u should return it,I bought this from @Paytmcare not from @SanDisk.U r real thief just go to...

  • deepanshuljain Deepanshu Jain (@deepanshuljain) reported from Faridabad, State of Haryāna

    Not able to file 15 g form with suryodya bank @paytm @vijayshekhar . Already raised on help and support but no prompt response yet. Tds certificate also not getting downloaded.

  • senstarofficial Sandeep sen (@senstarofficial) reported

    Now days @Paytmcare @PaytmBank has very frustrating process, I've done my KYC but I lost my SiM card now it's not getting login through e-mail credentials. What to do?

  • P_Dewashish Dewashish Pradhan (@P_Dewashish) reported

    @Paytmcare It's been more dn 1 month of this tweet and 2 months back @airvistara has refunded the amount to @Paytm but still the end user (me) not received the full refund amount. What type of customer handling process if following by you ppl. Could you tell, how much I have to wait?

  • PuliYugandhar YPR (@PuliYugandhar) reported

    @Paytmcare the option to opt for Visa debit card is just for decoration in App. why it's not working. I am KYC done user. why the option kept and disabled for ever. Fooling the users @PaytmBank @paytm

  • gunjan2323 Rohit Kumar (@gunjan2323) reported

    @Paytm I don't know which the of service you are to your customers, customer raised complain before 1 month ago but issue is still not resolve ,3 to5 time called to customer care executive & email also but complaint status is still pending. When will my Rs14000 will refund?

  • StreetMango1 StreetMango (@StreetMango1) reported

    Why does @Paytm allow unscrupulous merchants to avail payment services It is Paytm's responsibility to refund merchants go incommunicado That's a protection credit cards offer If Paytm refuses to refund when service not rendered, it's better to avoid and stay away from Paytm

  • Amanda47263429 Amanda (@Amanda47263429) reported

    @Abhay27272 @Paytmcare Exactly what happened to me, my account got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with this number WhatsApp +1 (760) 487‑7901 who got me back in immediately Dm him he should help with yours too.

  • BotiqueLace Nilesh Jain (Botique Lace ) (@BotiqueLace) reported

    @Paytmcare But u ppl never reply back on the msg which I do send , neither u have settled down my complaint which I registered a month back .....

  • TheAdarshKumar Adarsh Kumar (@TheAdarshKumar) reported

    @Paytmcare after creating FD with @PaytmBank not unable to windrow it. Very bad service @vijayshekhar #SayNotoPAYTM

  • ZerusAaryamann Aaryamann Sharma (@ZerusAaryamann) reported

    Hey @Paytmcare Where can I get help regarding Paytm Gold ? You or somewhere else ? My portfolio dropped massively while the good prices are roughly the same

  • Amol_Gaywal Amol Gaywal (@Amol_Gaywal) reported

    @Paytmcare I have send money via rent payment option.But money not received in landlords account Now it's a 3days.Amount was deducted from my credit card. What poor service from you😡 No reply or call from your site. It's a third class service from your. When amt received?@Paytm