Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: New Delhi, Ahmadābād, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 16 hours ago |
|
Yamunānagar
|
Website | 3 days ago |
|
Mumbai
|
Website | 9 days ago |
|
Greater Noida
|
Mobile App | 10 days ago |
|
Hyderabad
|
Login | 23 days ago |
|
Dārjiling
|
Transactions | 30 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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NoBotsForSupport (@NoBotForSupport) reported@MohdShafiG4 @Paytmcare @vijayshekhar Bot support is real frustrating issue today. I am a dedicated account to protest against the incompetent support system. I hope we get the real human support back where it is needed. Tag/mention me to repost your issue. #NoBotsForSupport
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Abdul Samad (@Abdulsamad2011) reported@paytm @Paytmcare u said it will take sometime for my issue to be resolve but its been more thn 24hrs now still my issue is not resolve and i have a flight tomorrow night. What should i do @Paytmcare
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Dhruv Wadhwa (@dhruvwadhwa) reportedIts so unprofessional behaviour from @Paytm and @flyspicejet that one can expect. Its been more then month they are still working on my refund. They both have even stopped replying. Request everyone to take precautions before booking on Spice Jet and be very catious before paying through Paytm. Once you are trapped theres no way to exit.
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Deepak Kumar (@virajydv9) reported@Paytmcare "Providing docs is NOT a resolution. My CIBIL still shows ₹10,060 overdue on a ₹500 loan. This is pure exploitation. I won't close my RBI complaint (N202627016003885) or give feedback until you waive these unfair charges & update my CIBIL to 'Closed'. Fix it! @PaytmCare @RBI
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The_BL (@BL_Dangi) reported@Paytmcare No action and no call till date... That is your service
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KKinDel (@KulshreshthK) reported@Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Nikhil (@nikhil_talreja_) reported@Paytm does not have an option or any phone number available to connect directly with the customer care executive, the AI they're using is disgusting and it is really helpless, The company like this cannot rely on only just AI, all issues cannot be understood by AI.
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Nipul modi (@Nipul21modi) reported@Paytm @Paytmcare the following problem has come again, where I am unable to see investment made in mutual fund via Paytm Service Private Limited. Kindly fix the error or bug of the application. Thank you for your support and understanding
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pawan kumar (@pawank_r) reportedDear @Paytmcare @Paytm why you are not allowing me to make payments, giving only warining of malicious apps. Have done almost still issue persist . Kindly revert and solve it urgently
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Umesh Dubey (@UmeshDub18) reported@Paytm @Paytmcare @HeroFinCorpLtd This issue is still unresolved despite repeated follow-ups. EMI is wrongly shown and deducted as ₹3,421, which does not match the discussed loan repayment ₹15,269/month for ₹3,00,000 over 24 months. Ticket ID 200011338216 is open since 16 Apr
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Kasish Sherpa (@kasish_sherpa) reported@Paytmcare I made a mobile recharge of 982 it's been 2days it's still stuck on pending, money is already deducted come on fix it. I have raised ticket too still no help all u say it's it's under process.
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Vasanth (@Vasanth0177) reportedBooked a bus ticket from Hyderabad to Vizag on Paytm with DMR Travels. During the journey last night, the bus broke down in the middle of the road and we were stranded for nearly 3 hours without proper support. Extremely poor service and I need a refund @Paytm @Paytmcare
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lakshay chand (@ripmybedtimes) reported@Paytm I accedently recharged the wrong number realized after 2 hours can u help me
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PRAHLAD KUMAR (@PRAHLAD76688735) reported@PaytmBusiness kitna preshan krwata ho mere pass sound box diya nhi or 125 har month kata ja rha hai mere name pe sound box bhi issue Kiya gya hai @Paytm @Paytmcare please solve my problem
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Abdul Samad (@Abdulsamad2011) reported@Paytm its been more thn 24hrs now but still my issue is not reslove and now i have only 1day for my travel. @Paytmcare kindly do fast and reply
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Reyazus Salekeen (@reyazus) reported@Paytmcare @Paytm The level of my 30 days patience here is almost legendary. The ask, however, is refreshingly simple, kindly process refund before Airlines shuts down. With ur bank license now suspended, perhaps selling flight tickets is next in line. Adhere to Professionalism!
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Neelesh Purohit 🇮🇳 (@aapkaneelesh) reportedURGENT ATTENTION @Paytmcare @Paytm SINCE 2 DAYS I AM NOT ABLE TO USE YOUR APP DUE TO ERROR 61009 FALSE DETECTION.... I AM TOTALLY STUCK AND NEED YOUR URGENT IMMEDIATE FIXATION
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Zishan alam (@Zishanalam1994) reported@Paytmcare @Paytm @IndiGo6E Paid ₹2,552 (Txn: #202648815687274) for a confirmed trip. Now I’m stranded with no support from the app. This is a clear "Bait & Switch" fraud. Requesting immediate refund + compensation for the price hike
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PIYUSH RAWAT (@PIYUSHRAWA73030) reported@Paytm i was trying to deactivate my soundbox from last 3 months paytm you have a worst support team ever and specially your AI bot on call 🍰 @RBI please help me to deactivate my soundbox they are charging me every single month for no use and I want a strict action
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Sachin M🇮🇳 (@SachinMaheswary) reported@Paytmcare @Paytmcare Even after reaching you guys out on mail , you are least bothered to reply to customers which shows how you take lightly the customers issue. #worstplatformpaytm #paytmfraud
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anoop (@anoop1402) reported@Paytmcare can someone look into why I am unable to access my PPBL account?
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Mr. Swet Mishra (@iSwetMishra) reported@Paytm @vijayshekhar I'm still in the same problem kindly Help Me with it.
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Xavier PRabhu (@xavierprabhu) reported@nearbuy @Paytmcare @Paytm its been almost 6 weeks have done that with no reply or closure. superb customer service and response times. to believe was one of your frequent users.
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare hi, its been long time now but still thete is no update on my issue. Please reply and kindly do the needful at the earliest. @Paytmcare
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Pablo (@plata_oo_plomo) reported@Paytmcare please look into this issue. I am unable to withdraw deposits due to this.
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Abhishek 🇮🇳 (@AbhiSkush) reported@RockWithboAt 2/2 now you track and you complete the refund. I neither have any link to track the refund transaction nor any details to share with bank and @Paytm. I have paid you, I will take from you. As simple as that. Why should I run here and there because of your problems?
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KKinDel (@KulshreshthK) reported@Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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darsh patel (@darshrockzz) reported@Paytmcare One my personal loan from hero fincorp completed in sep 2024 but on 3rd May 11 40am debit 9640 rs. I asked to hero fincorp they said this transaction done by paytm so I share my noc n bank statement to paytem support foram they create ticket for it but no response.
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Abdul Samad (@Abdulsamad2011) reported@Paytmcare @Paytmcare Hi, whats an update on this. As im worried too much about this. Help do the needful at the earliest
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vishalkumarchauhan (@vsl1990) reported@PMOIndia @Paytm rubbish service india