Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/23/2025 20:20

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • tusssar Tushar pawar (@tusssar) reported

    @Paytmcare @PaytmBank @Paytm all the customer service members of paytm shame on you... I called you again n again to delink my pan from my paytm account so that I can link pan with my new paytm account I continuously complaining this issue from 2017 but still not solve.

  • srtsanj Sanjeev (@srtsanj) reported

    @Paytmcare pls arrange a call, need help

  • Ravi823305184 king (@Ravi823305184) reported

    @Paytmcare i want to close my paytm postpaid but they didn't show deactivate option in paytm help and support

  • Mangesh20490853 Mangesh Mane (@Mangesh20490853) reported

    I am try to login with my mobile no but Paytm app auto detect facility unable to auto detect OTP and also not allow me to type OTP received on mobile kindly do the needful please call me so that I will explain problem in detail @Paytm @Paytmcare @PaytmBank

  • Ravi823305184 king (@Ravi823305184) reported

    @Paytmcare i want to close my paytm postpaid but iit didnt show deactivate option in help and support

  • Enter_Sivaanand Joker ..! (@Enter_Sivaanand) reported

    @Paytm ur service is worst service I have been facing issue with ur paytm wallet @vijayshekhar as im updating my kyc pan was correct but it says error im stuck with 5k money in d wallet which I need for emergency hospital purpose ind times of covid pls resolve team paytm

  • Suzie37884664 Suzie (@Suzie37884664) reported

    @dhruvch74162449 @Paytmcare Thought I had lost my account when I got banned and every attempt to have it up restored failed until panel_support on instagram help recover my account they are good and reliable they can help you

  • creatorshivam शिवम गुप्ता (@creatorshivam) reported

    @Paytmcare hi, I want to close my paytm postpaid service. please close my paytm postpaid. Paytm no.- 8009760600

  • Sahil_Goyal512 Sahil Goyal (@Sahil_Goyal512) reported

    @Paytmcare My payment is stuck since 13 August and the customer care is not working on my mobile number and I have received no interest regarding the issue from the Paytm . totally disappointed with the service kindly return my money

  • ManishS08162687 Manish Sinha (@ManishS08162687) reported

    @Paytm pathetic service.. No value to the customer only fake advertisement and fake commintments.

  • FrontlineRobi Md Rabiul Islam (@FrontlineRobi) reported

    @alwaysdjdas @Paytm @Paytmcare The rubbish service ever , payment did not mention about this convenience charge in the earlier agreement. Thay charging without permission and prior notification. It's fraud service provider. Fu** off Paytm

  • dhali80540 Baljinder Singh (@dhali80540) reported

    @Paytm Dear Paytm I'm waiting for your Reply. but ur support team not reply my msg.why? Your without any invitation Why blocked my Account.I'm beta Version testing members.Dear I don't ask you to unblock my account.Refund my Gold money and Paytm bank. I'm not happy Paytm service.

  • Tulsi67268981 Tulsi (@Tulsi67268981) reported

    @Paytm @Paytmcare I have used paytm postpaid amount and than convert to emi and one day my paytm account has been blocked for unknown reason when I called and asked they advised some suspicious activity I have called multiple times but nothing happens my civil score down

  • jigarmj26 Jigar M Joshi (@jigarmj26) reported

    @Paytm I want to close my fast tag. Your app is not working and saying card is not being delivered to me yet. Kindly contact me if any transactions happens from today onwards then Paytm is responsible.

  • TinkuSharma1 Jitendra Sharma (@TinkuSharma1) reported

    @Paytm @Paytmcare I have shared all the details through direct messages but your team r doing nothing, I have got three Flipkart voucher after redeeming cashback points, voucher code is not valid , do something or share customer care number for queries of vouchers

  • rana14r Suresh Rana (@rana14r) reported

    @Paytmcare You may inquire from your own customer care. It’s now ample clear that the inefficiency is at its height

  • Enter_Sivaanand Joker ..! (@Enter_Sivaanand) reported

    Dear @Paytmcare pls help me to get my money from my paytm wallet to paytm bank

  • jeevananthanjk Jeevananthan JK (@jeevananthanjk) reported

    Selling Old Stock and Not Working Products @Paytm @Paytmcare

  • VenkyRebels venkatesh (@VenkyRebels) reported

    @Paytmcare Dear paytm, You have been working on my issue since 3 days. You will keep on working on this issue. But there will be no solution as it rocket science and difficult to solve the isssue. Paytm could not handle these issue. But it will charge the service chargers

  • gopidas gopidas (@gopidas) reported

    @babusathishs @adithyasb @Paytm Nothing comes close to Shell customer service and fuel quality...!

  • Abhilashnazar Abhilash Nazar (@Abhilashnazar) reported

    @Paytmcare I got logged out of app and it's not allowing me to manually enter OTP to login. I'm traveling out of country and doesn't have sim with me and use paytm for all home bill payments. Is there anything you can do here to help me log back into app?

  • HamidullahNajar Hamidullah najar (@HamidullahNajar) reported

    @Paytmcare I am regular customer of Paytm I doing laks of transition but till now not eligible to Paytm postpaid 9906629437hamidullah najar

  • TheBigBull_ Knowledge & Ideas (@TheBigBull_) reported

    Better to orders things or use @amazonIN than on @Paytm if any problem occurs customer care is super of Amazon and worst of Paytm @vijayshekhar

  • ChiragKotwani3 Chirag Kotwani (@ChiragKotwani3) reported

    @Paytmcare I'm unable to connect with customer care team. Such pathetic service by paytm application

  • SrajanS48219638 Srajan Shetty (@SrajanS48219638) reported

    @Paytm @Paytmcare My father Buyed a paytm soundbox for his shop. Took delivery hardly 2-3 ago. Now its not working. Its not switching on?? Its really disappointing😡. Now I got to know that it charges monthly 125rupees i was already disappointed after it stopped working.

  • Yadavji094 Rakesh Yadav (@Yadavji094) reported

    @Paytmcare Dear I want to close my postpaid account because I am not interested your this service

  • rkrajinikanth88 rajinikanth (@rkrajinikanth88) reported

    @Paytm @vijayshekhar @Paytmcare I have ordered a food in Paytm but I have not received any order no response from customer support this is not appropriate for customers satisfaction point of view kindly need your support on this issue

  • amanniyaz123 Aman N.... (@amanniyaz123) reported

    @Paytmcare Will My Issue Going to solve... Check DM..

  • stonnedfitness Swayam (@stonnedfitness) reported

    @MobiKwikSWAT @MobiKwik my money transfer is pending and stuck. You guys promise instant transfer but hold money and show zero support better is @Paytm if payment is not successful then instant refund. Fix this

  • RituVer67127547 Ritu Verma (@RituVer67127547) reported

    Please remove the word "care" from your username @Paytmcare because you don't care, you're are not interested in our problems! @Paytm pathetic customer care service!