Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (41%)
• Mobile App (29%)
• Login (18%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

City	Problem Type	Report Time
Hyderabad	Login	8 days ago
Dārjiling	Transactions	14 days ago
Bengaluru	Mobile App	24 days ago
Ahmedabad	Withdrawals	1 month ago
Alīgarh	Transactions	1 month ago
Qādiān	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  रीड की हड्डी किसान (@mia_peachx0003) reported 6 minutes ago

  Booked RSRTC bus via Paytm (Sirsa → Sri Ganganagar, 21 Apr 2026, 10:58 AM). No bus info, no staff support at pickup point. Conductor first refused ticket, later allowed on adjustment. Faced delay & stress. Please take action & provide refund. @Paytm @RSRTC_OFFICIAL

• 
  Shiv Sutar (@shiv__sutar) reported 8 minutes ago

  @Paytmcare @Paytm @Paytmcare please resolve my issue is still pending

• 
  अज़ीम आलम खान (@Azeemalamkhan2) reported 12 minutes ago

  I purchased Paytm Gold a few days ago.After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen.I have already contacted customer care multiple times. @Paytm @vijayshekhar

• 
  Manas KJ 🇮🇳 (@kj_manas) reported 13 minutes ago

  @Paytmcare @Paytm you have one of the worst in-app help system. There is no way to reach out to you on call for support. I have been one of the earliest users or Paytm & have stick to this app for UPI & all of my needs but did not expect poor support, kindly reach out to me asap

• 
  Herononymous (@herononymous2) reported 14 minutes ago

  I'm not able to get my refund through your customer care!!!! Such a pathetic service?!!? @Paytm @Paytmcare

• 
  Madhav Gupta (@Madhav_Gupta14) reported 14 minutes ago

  @Paytmcare Looping in @PaytmBank as advised. This issue has been pending for long and affects access to my wallet funds. Requesting immediate intervention - please assign a case owner, share a ticket ID, and provide a clear resolution timeline.

• 
  Deepak Kumar (@DeepakK06069279) reported 16 minutes ago

  @Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose

• 
  Yash aggarwal (@Yashagg14185775) reported 18 minutes ago

  @Paytmcare Sir my problem is why your team does not reply to the mail.

• 
  Sahil (@Sawhil31) reported 19 minutes ago

  Hello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?

• 
  Seven Sister (@SevenSisterIND) reported 20 minutes ago

  @Paytm @Paytmcare @PaytmCheckin Kindly issue the ticket under booking id 26931269137 asap

• 
  Thakur Saab (@Thakurxsfe) reported 22 minutes ago

  @Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.

• 
  Reddy Boy💙 (@iamreddyboy) reported 22 minutes ago

  @Paytm @Paytmcare I’m receiving frequent promotional calls from Paytm customer care about offers. How can I stop them?

• 
  ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported 26 minutes ago

  @Paytmcare @Paytm @PaytmMoney hello I want withdraw my Mutual fund money but no withdrawal option I have tried to connect customer service but no call accept or no calls recieving Ru cheating customers

• 
  Shivam Kumar (@ShivamK62214680) reported 27 minutes ago

  Very disappointing. Wrong recharge via Paytm, reported by email immediately. Airtel replied after 7 days saying beyond 3 days no help. In AI era, such cases can be prioritized—unless there’s no intent to help. @airtelindia @Paytm

• 
  Karan (@karan_018) reported 28 minutes ago

  @Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.

• 
  Sumant Joshi 🇮🇳 (@geoshri) reported 28 minutes ago

  @Paytmcare my upi lite is not working despite having adequate balance. Help, please

• 
  Air India (@airindia) reported 39 minutes ago

  @ADVJITENDER @Paytm Dear Mr. Mehta, we would like to apprise you that you are eligible for a full refund. Kindly connect with your travel agency to claim the refund, and they may reach out to the Air India Sales Team for any required support. We hope this information is helpful.

• 
  space (@Wild83206947) reported 42 minutes ago

  @Paytmcare DMed all details and fingers crossed - the flight is no more feasible but at least you guys could help recover the money paid for the non issued ticket..

• 
  dan mahachi (@DanMahachi) reported 46 minutes ago

  @Paytmcare @Paytmcare l think it's wise l take legal action now....since you are showing no interest in solving my issue it's been 1 month now and you haven't refunded my money,am really disappointed in you

• 
  Yash aggarwal (@Yashagg14185775) reported 46 minutes ago

  @Paytmcare Sir my problem is why your team does not reply to the mail.

• 
  अज़ीम आलम खान (@Azeemalamkhan2) reported 48 minutes ago

  I purchased Paytm Gold a few days ago.After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen.I have already contacted customer care multiple times. @Paytm @vijayshekhar

• 
  sushil (@sushil_64) reported 48 minutes ago

  @Paytmcare Your DM not working!!!! I have given reference of my ticket in tweet . Kindly resolve ASAP ...before a I raise a dispute

• 
  Yasharth (@yasharths21) reported 51 minutes ago

  Hi @Paytm @Paytmcare @paytm I booked flight tickets today and added travel pass to it, but my ticket does not show travel pass. Please assist ASAP, paytm Help in app is not responding Paytm Booking ID : 26911157329 Ticket id : 200011352126

• 
  Maverma (@Maverma55555) reported 52 minutes ago

  @Paytmcare No response from your side still facing problem access denied

• 
  Nischay Kumar (@Nischay_K3) reported 59 minutes ago

  @PaytmTravelCare Either resolve my issue asap else I will raise complaint @Paytm @PaytmTravelCare

• 
  SUJIT BANERJEE (@SUJITBAN23) reported 59 minutes ago

  @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

• 
  Saurav Dutta (@sauravdutta84) reported 1 hour ago

  I booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare

• 
  Deepak Kumar (@DeepakK06069279) reported 1 hour ago

  @Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose

• 
  Pawan Pareek (@paree93270) reported 1 hour ago

  @Paytmcare Hi, Due to continuous harassment calls, I was unable to attend your call. Please call again or resolve my issue here.

• 
  Mohd Farman (@faizali7714) reported 1 hour ago

  @Paytmcare I am waiting for resolve my issues