Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Transactions (23%)
• Login (14%)
• Website (3%)
• Withdrawals (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

City	Problem Type	Report Time
Pune	Withdrawals	10 days ago
Chhindwāra	Transactions	18 days ago
Noida	Transactions	30 days ago
Pānīpat	Login	30 days ago
New Delhi	Transactions	30 days ago
Chhindwāra	Transactions	30 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nani Reddy (@nanireddyy77) reported 5 minutes ago

  @Paytmcare Issue still not resolved @Paytmcare

• 
  Ashwini Kumar 🇮🇳 (@techguruashwin) reported 12 minutes ago

  @Paytmcare Received the refund yesterday thnx for help

• 
  Akash Kumar roy (@akashkroy12) reported 14 minutes ago

  @Paytmcare @Paytm @MyIndusIndBank I hv ~₹2.77 lakh in IndusInd FDs created via PPBL. An IndusInd branch LOCATED & confirmed my FDs, yet IndusInd grievance team tells me to contact Paytm. PPBL is under windingup& its channel is unavailable. How am I supposed to access MY money?

• 
  Vaibhav Garg (@vaibhavthegarg) reported 15 minutes ago

  @Paytmcare Booking ID: 27512648627 Please help. Ticket needed in emergency paid extra for confirmation

• 
  bobby banerjee - the naughty messiah (@messiah_naughty) reported 15 minutes ago

  @Paytm you guys are a bunch of spammers. I keep getting emails from you though I never signed up for anything. And you don’t have a link to unsubscribe. Stop this **** immediately.

• 
  xivviiiv (@KusumBatra) reported 16 minutes ago

  @Paytm I have been using paytm for past few months but suddenly logged out and unable to verify. Could you please help🙏🏾

• 
  s ahmed (@shakil_99) reported 17 minutes ago

  @Paytm @Paytmcare After switching to a new device my same phone number couldn't be verified. Despite of every settings are correct I could not even log in to my account since last 8 days. Please raise a ticket and resolve my problem

• 
  StriKeR (@MassStrikeR) reported 17 minutes ago

  @Paytmcare Ticket has been raised with Valorant support there is no response even after 1 day has passed. Now what should user do ? User's money is on edge not Paytm or Valorant.

• 
  Harsh Dedhia (@harshd2112) reported 18 minutes ago

  I took a payment on paytm machine through QR code but it showed processing and after sometime it failed. I don't have contact number of customer. plz help @Paytmcare

• 
  sasta sarcasm (@sastasarcasmlol) reported 18 minutes ago

  I brought car insurance policy But later at kyc stage due to some issues I couldn't upload document. But policy payment was made via credit card. Now I have taken insurance from some other sources. How to get my refund. @Paytmcare

• 
  Jayveer Rajput (@JayveerUss80620) reported 25 minutes ago

  Hello sir @Paytm Pop up coming for Paytm postpaid limit increase but when I go to account section there is no update @Paytmcare help me

• 
  Sharath B (@Sharath85852559) reported 27 minutes ago

  @Paytmcare I is really frustrated even after one week couldn't solve my problem

• 
  vijay (@Vic_Vij) reported 27 minutes ago

  @Paytm @HDFC_Bank @vijayshekhar 📩 - However, we find that the transaction was made towards "HDFC Life Insurance" and we found that the Card holder Name was provided as "Vijay" and the Merchant Name was captured as "Vijay Shekar Sharma", due to KYC mismatch the letter was sent based on working captial policy.

• 
  Ayyappan (@ayyappan_pal) reported 30 minutes ago

  Hello Team @Paytmcare can you please provide an update on this? Only telling you are working , but no solutions

• 
  Lokii (@lokesh_navale) reported 30 minutes ago

  🚀 For Build for India, I would develop an AI Merchant Copilot for Paytm that transforms payment data into useful information about sales, customers, offers, fraud, and cash flow in Indian languages. AI to help SMBs grow. 🇮🇳 @Paytm @SarvamAI @Hack_Culture #BuildForIndia

• 
  Shailja Nandan Mishra (@mishra_sn1) reported 31 minutes ago

  @Paytmcare Your support is same as your application , still I have not getting any update

• 
  Lalit Ramchandani (@lalit1717) reported 33 minutes ago

  @Paytmcare @PaytmBusiness Soundbox nit getting charged, unable to use services, if for a business owner you can’t resolve the problem in 2 days then what is the use of the service? Kindly tell me process to surrender the soundbox

• 
  Rohit krishna jadhav (@Rohitkrishnajad) reported 33 minutes ago

  @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

• 
  Rebel (@TheRebelRain) reported 39 minutes ago

  @PaytmBank @Paytmcare Ticket Number 3391154250. Mother's CKYCC Number has DOB error. Kindly rectify it within this week or else I would have to go to higher authority for Redressal.

• 
  furqan ahmad (@FurqanFahmad) reported 44 minutes ago

  @Paytmcare @Paytm how pathetic you paytm are? I hade sent you all the details in DM but you didn't able to resolve the problem. How much time I have to wait for it? @AdvisorLaborLaw

• 
  संजीव झा (@sksanjoo234) reported 44 minutes ago

  I’d build a multilingual, voice-first AI copilot for Paytm merchants—helping them track cash flow, create invoices, resolve payment issues and get business insights in their preferred Indian language. Built with Paytm × Sarvam AI. 🇮🇳 @Paytm @SarvamAI @HackCulture #BuildForIndia

• 
  kunal kumar (@kunalku04394536) reported 47 minutes ago

  @Paytmcare It's not be single problem mobile SMS balance problem network validity problem it's totally your system failure matter are you expected it?

• 
  Sajan Singh (@SajanSi19713732) reported 49 minutes ago

  @Paytm Do you even verify companies before issuing coupons, or list any fraud brand? Bought earbuds using a Paytm coupon—product is complete garbage & company support number is switched off! If I pay you tomorrow to sell ***** instead of talcum powder, who takes responsibility?

• 
  Vrinda (@Vrinda_er) reported 55 minutes ago

  Excited to participate in #BuildForIndia 🇮🇳 I want to combine my software engineering experience with my interest in AI to solve real problems at scale. An AI-powered financial decision assistant to help young Indians make smarter, simpler financial choices. @Paytm @sarvam_ai

• 
  Ravi Chaurasia (@RaviCha98908365) reported 55 minutes ago

  @Paytmcare This is still under review? I have already provided the payment proof and transaction details. Please complete the verification urgently and resolve the issue/refund my ₹35 without further delay. I expect a clear resolution, not another generic update.

• 
  Pankaj Kumar (@kumarpankaj_pk) reported 56 minutes ago

  @Paytm @Paytmcare : Worse customer care service. First ever experience of such kind of casual approach by any service providers. No proper escalation metric and executive. No sensitivity towards timelines and urgency. Req ID -200012718259, 20012739220 @IndiGo6E -U915QC #Refund

• 
  shajad ali (@shajada65894051) reported 1 hour ago

  @Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet

• 
  Ram Narra (@ram_07Narra) reported 1 hour ago

  UPI made payments effortless. I’d build Paytm an AI agent that understands your money, remembers context, explains charges, fixes failed payments, and acts on your intent. From “Where did my money go?” to “Fix it for me.” One agent, not a dashboard. @Paytm @SarvamAI @Hack_Culture

• 
  PrajjwalWhoCodes (@prajjwal2051__) reported 1 hour ago

  What would I build for @Paytm ? An AI-first layer for India’s next billion users, powered by @SarvamAI. The goal: make payments + financial services easier to understand and access across Indian languages. I want to build something useful beyond the hackathon. @HackCulture

• 
  AVK🤩 (@ajitvarma94) reported 1 hour ago

  @Paytmcare @Paytmcare its already more than a week you said ill get a link for payment never i got, even i called the customer care many time they will say the same again wait for the link, is there any process really set up by paytm to handle such cases at all? No one has any clarity