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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 58% Mobile App (58%)
  • 25% Website (25%)
  • 8% Login (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.

CityProblem TypeReport Time
Kolkata Mobile App 6 days ago
New Delhi Mobile App 15 days ago
Haridwar Transfer 1 month ago
Bhubaneshwar Website 1 month ago
Agra Mobile App 2 months ago
Chhindwāra Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • emravikanth
    TesLa (@emravikanth) reported

    Hello @Paytmcare @paytmmallcare @Paytm. I am trying to download an invoice for a purchase I made on paytm mall but Iam not able to download it. I have contacted the customer care multiple times they are denying to send me the invoice. Can you please send me the invoice.

  • ishuraj
    IX (@ishuraj) reported

    @Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well

  • sumit1904
    Sumit Jain (@sumit1904) reported

    @vijayshekhar @Paytm suddenly the paytm gold balance has been dropped by 70% and from last 2 days there is no one to even explain. No agents, no support just AI bots doing nothing. @nsitharaman

  • surajtakrani
    सूरज Takrani ♥️ (@surajtakrani) reported

    Dear @Paytm, my issue is still unresolved, yet my support ticket has been closed. Closing a ticket without providing a solution is frustrating. Please review my case and help resolve the issue.

  • venkatraju
    venkatraju (@venkatraju) reported

    @Paytmcare I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.

  • TclSingh
    A K Singh (@TclSingh) reported

    @Paytmcare Still problem persisting

  • Ravipharma87
    Ravi Gupta (@Ravipharma87) reported

    @airindia @Paytmcare @RamMNK dear team i have booked the ticket as per Pnr number 7XJ6VF but not flight is cancelled.plz help out to me..I have urgent work

  • HamzaVajihi
    hamza vj (@HamzaVajihi) reported

    I have complaint for soundbox since 5 days but no one responded. Is this your service...?? @Paytm @PaytmBusiness Your request for ticket number 500010050375 has been received. We will review the details and update you within 1-2 days. Regards, Merchant Helpdesk Paytm Payments

  • orpcyOnX
    chintuu (@orpcyOnX) reported

    @Paytmcare Thanks for your reply sahil, the issue is resolved just now. I deleted the Macrodroid App, then Paytm is working fine now

  • almaskhanmohd
    ALMAS KHAN (@almaskhanmohd) reported

    @IRCTCofficial @irctc_app @Paytmcare I am writing to report an issue regarding a ticket booking transaction. The amount has been deducted from my account, but the ticket was not booked and I have not received any booking confirmation.

  • Ataul489
    Ataul (@Ataul489) reported

    @Paytmcare How much time it will take to resolve the issue, Tomorrow is the last day of coupan.@Paytmcare @Paytm is it scam you are doing?

  • rajato_sahu
    Rajat Sahu (@rajato_sahu) reported

    I have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness

  • Yadayvijay1
    YadavVijay (@Yadayvijay1) reported

    @Paytmcare Booking id last digit make my trip is 8782 and irctc refund processed on 23rd June. When I called paytm customer care replied that my no is not registered-9818952582 while I am daily making transactions from this no

  • dannymayurr
    Danny Mayur (@dannymayurr) reported

    @Paytm @Paytmcare I've been trying to open a Paytm Business account for the last 5–6 days. I've raised multiple support tickets, but I haven't received any callback or resolution. I'm still unable to complete my registration. Please look into this issue and help me resolve it.

  • ArshadKhan_1
    Arshad Khan (@ArshadKhan_1) reported

    @Paytmcare @Paytm your team is taking more than 2 months to resolve refund issues? And your toll free number doesn’t have option to connect to the call agent ?

  • KrishnO04
    Krishno Biswas (@KrishnO04) reported

    Sir I haven't been able to access my Paytm account for the past 15 days. I have been constantly sending DMs about this, yet you haven't been able to resolve the issue. Why is this happening? Should I just deactivate my Paytm account? @vijayshekhar @Paytmcare

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    Paytm is a massive fraud. They took the money from my business transactions and have caused severe financial distress for months. No support, no real reason—just empty delays. This needs to be addressed legally.” @Paytmcare @PaytmBusiness @RBI

  • sivasankarjc
    sivasankar (@sivasankarjc) reported

    @Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!

  • Prajapati1842
    Bharat Prajapati (@Prajapati1842) reported

    Hi @Paytmcare, Our customers accidentally sent ₹1,656 to the wrong UPI (lk926279@ybl) through Paytm. Transaction Ref No: 309952673067 (07 Jul, 08:18 PM). This was a genuine mistake. We have already raised a complaint in the app. Kindly help us recover the amount. @Paytm

  • HealthFIPassion
    धैर्य | Dheeraj (@HealthFIPassion) reported

    Dear @Paytmcare - not sure if you handle PayTmMoney customer queries as well…

  • iamskcofficial
    Siddharth Kumar Choudhary (@iamskcofficial) reported

    @Paytmcare I am trying to withdraw my money from many days but I am not getting any help from @Paytmcare @Paytm

  • omujjwal121
    Om Ujjwal (@omujjwal121) reported

    @Paytmcare I really want to connect to Paytm customer care for deleting an automatic payment which I am not able to do at my end using app. Pls connect me with an agent not a AI chatbot.

  • Vaibhav_Web3
    Vaibhav Jindal (@Vaibhav_Web3) reported

    @Akashm7901 @Paytmcare @PaytmBusiness Same issue with me bro

  • sherin895939728
    sherin (@sherin895939728) reported

    @Paytmcare Hey Chetan, there is nothing to help me out here. Stop fooling ppl in the name of fake offer scratch cards.

  • a_myth__
    Amit (@a_myth__) reported

    @Paytmcare @PaytmTravelCare As the screenshots show, your support confirmed only 1 ticket was cancelled and the other 3 remained confirmed until the day of travel. Your app updated their status only after I raised a query, and only then did you refund those 3 tickets separately.

  • beingamaankhann
    Amaan khan (@beingamaankhann) reported

    @PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…

  • CaneCitizenUno
    CitizenCane (@CaneCitizenUno) reported

    @Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm

  • rajuk21
    rajeshराजेशರಾಜೇಶ್ ॐ (@rajuk21) reported

    @Paytm hi I am investing every day 51rs in your app for one mutual fund. But now redeem amount is very difficult. What to do. For all service your app works fine. For redeem system goes to hang. Why.?

  • EG0KILL3R
    SISU (@EG0KILL3R) reported

    @Paytmcare Said to help me asap and not evening replying?

  • venkatraju
    venkatraju (@venkatraju) reported

    @Paytm I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.