Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (47%)
- Website (20%)
- Transactions (13%)
- Login (7%)
- Withdrawals (7%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 13 days ago |
|
Bhubaneshwar
|
Website | 13 days ago |
|
Agra
|
Mobile App | 26 days ago |
|
Chhindwāra
|
Mobile App | 1 month ago |
|
Jaipur
|
Mobile App | 1 month ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Rausan (@Rausan007) reportedDear @Paytm and @DigitInsurance, Extremely disappointed with the service and lack of resolution. I renewed my vehicle insurance policy (Vehicle No. OD02AK9911) through Paytm on Digit Insurance two days ago. Payment was successfully completed and KYC was also done. Yet no policy.
-
Khair (@theden03) reported@PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.
-
sanjay johny (@sanjayjohny) reported@Paytmcare I booked flights via Paytm to London and I got different class than the one which I selected now the customer care team is not helping to update this is really bad experience. Will never book international flights via Paytm @Paytm
-
Virendra Singh (@virurathore024) reported@Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.
-
JD (@ZiledarVerma) reported@Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.
-
Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank
-
Ajay kumar (@REWADIKHEDIYA) reported@Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
-
Vishal chauhan (@Imchauhanvish) reported@Paytmcare I booked a flight within last 1 hour which was an honest mistake, I need help with it as I want the refund, your customer care is non responsive and as per the DGCA rules I can get the refund within a 48 hour window.
-
Suraj Shukla (@realSS94) reportedHey @Paytm @Paytmcare @PaytmCybercell Regarding Pending Salary Discrepancy and Full Payment – [Your Employee ID / Your Name] Respected Sir/Ma'am, I am writing to bring to your urgent attention a serious issue regarding my salary payment. 1/2
-
Anand Sankar (@saybwala) reported@TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.
-
Fardeen khan (@filmy_fardeen) reported@Paytmcare @Paytm I need help updating the PAN card linked to my Paytm account. The PAN currently associated with my account is not mine, and I want to update it with my correct PAN details. Please assist me with the process. Thank you.
-
Gaurav Gupta (@gauravgupta0191) reported@Paytm @Paytmcare need help with ticket #200011832253. I made the recharge yesterday and it is showing pending recharge even though the amount is deducted from my bank account. Please check the issue.
-
ashishkashyap (@ashishkashyap) reported@Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.
-
Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare @Paytmcare just checked, Paytm has failed my transaction and telling payment will be refunded. And here they were in fully confidence that we have sent payment. What a worst service ever, they don’t have any proper customer care support also, the worst Ai chatbot only comes.
-
Harsh jain (@hjain11) reported@Paytm @Paytmcare this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. #CustomerSupport #Paytm
-
Bhavesh chandel (Advocate) (@iamB_Chandel) reportedExtremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.
-
Dhruv Ramjiyani (@imDhruv15) reportedI have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare
-
Mohit Verma (@MohitVe74672466) reported@Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing
-
aditya kumar (@kumaraditya736) reportedMy pan is wrongly linked to an unknown number on paytm. I checked on the income tax portal, and my pan ditails are correct there. Paytm support is asking me to close an account that doesn't belong to me. Please help! #paytmFraud" @Paytmcare @PaytmBusiness
-
Sourav Biswas (@00007Biswas) reported@Paytm Can't remove my bank account. App says "Disable UPI Lite first" even though it's already disabled. Support tickets are being closed without any resolution. Fix this issue. @paytm
-
Muhammad shadab (@Muhamma42285812) reported@Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app
-
Astitva Singh Bais (@_astitvasingh_) reportedDear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.
-
Tareek Aaryan (@Tareek_Aaryan) reported@PaytmBusiness @Paytmcare @SMFGIndia My complaint is already under review with SMFG and Paytm. However, today multiple auto-debits of INR 620 have been processed from my account while the loan adjustment and due calculation issues are still under investigation.
-
nav (@fornavneet1) reported@Paytmcare My phone is working well. Call me
-
Astitva Singh Bais (@_astitvasingh_) reported@Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????
-
itsmesandy ☀️ (@sansin83) reported@Paytmcare booking id 27083790237 , 6000 worth booking cancelled by bus driver, app says journey completed, driver number is off, customer care is slow,,, please help
-
GRK (@grk_official) reportedI am trying to understand how another person's number became linked to my Paytm account. I need to reverse my transaction and remove her phone number from that Paytm account. Kindly help me @Paytm @Paytmcare
-
Jay. (@hey_jt9) reported@Paytmcare @Paytm What a fraud app. There was a balance in my paytm wallet amount. Now the same is not shown on app and the customer care bot is just wasting time and not helping with paytm wallet.
-
Nileesh (@Nileesh03h) reportedEach and every payment, recharge failed No any help from customer care No any customer care number available on app , resolved issue @Paytm
-
Bhavesh chandel (Advocate) (@iamB_Chandel) reportedand there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.