Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/09/2025 17:55

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh and Coimbatore.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VikramLekharaj1 Vikram Lekharajani (@VikramLekharaj1) reported

    @Paytmcare what is the expected time to resolve the issue ?

  • GokuPunjabi kakarot (@GokuPunjabi) reported

    @Paytmcare I want to close my paytm postpaid account i already had requested previous month but no action has taken to close my paytm postpaid account so kindly requesting @Paytmcare to help me close my paytm postpaid account.

  • ishxansingh Ishmeet Singh (@ishxansingh) reported

    @Ashish_Rajput89 @Paytm @vijayshekhar did it fix?

  • kaifiraj_ayw MD Barkat Ali (@kaifiraj_ayw) reported

    @Paytmcare My request is pending kindly resolve my problem as soon as possible.

  • maryale16121762 mary alex (@maryale16121762) reported

    @radzzzzster @Paytmcare @Paytm I also got banned from live, and the appeal couldn’t help, until i was referred to Jhacker_toolson Instagram, he got mine unbanned after so many trials

  • Ominkate Mgmt scientist (@Ominkate) reported

    @Paytm got logged out of app automatically and now not getting OTP to login again. What's the issue?

  • PreetomDeb PreetomDeb (@PreetomDeb) reported

    @Paytmcare Share your contact number to talk to your customer care executive regarding Paytm postpaid bill.

  • Rajat_rj_jain Rajat (@Rajat_rj_jain) reported

    @paytmbankcare @James25665053 I am going to file case against paytm my 3301 rs are in pending from last 27 days and not getting any solution from customer care as well as social media team all people saying same thing from last 27 days we are solving your problem but not received any solution till now @paytm

  • Kapil_C_78 Kapil C (@Kapil_C_78) reported

    @Paytmcare @Paytm is fooling customers, bigbasket has refunded on 29 jul but still not credited to Paytm wallet, your customer care is crap, by no means can speak to a human. Raised ticket 3205296409, but no resolution yet. BB has provided the txn ID of successful refund.

  • AggarwalAkshatt akshat agarwal (@AggarwalAkshatt) reported

    I made an order for paytm POS machine on 22nd july 2022 and got physical verification done on 26th july still till date i got no update for the delivery of the machine Hope paytm resolves the issue @Paytm @Paytmcare @PaytmBusiness

  • sangram80585166 Sangram Singh (@sangram80585166) reported

    @Paytmcare please refund my amount it’s medical problem please refund

  • GokuPunjabi kakarot (@GokuPunjabi) reported

    @Paytmcare @Paytm #paytmpostpaid I want to close my paytm postpaid account i already had requested previous month but no action has taken to close my paytm postpaid account so kindly requesting @Paytmcare to help me close my paytm postpaid account.

  • Dineshk5380 Dinesh Kumawat (@Dineshk5380) reported

    @Paytm bloody f*****g service by paytm

  • NOTYELEMENTO 🥔  (@NOTYELEMENTO) reported

    I must say that @paytm's service is pathetic 😤

  • Prem_bth Prem ranjan (@Prem_bth) reported

    Passes whole day put nothing result came. This is the service provided by Paytm . @Paytmcare

  • VikramLekharaj1 Vikram Lekharajani (@VikramLekharaj1) reported

    @Paytmcare what is the expected time to resolve the issue ?

  • Love_Cashback Pampu Seth (@Love_Cashback) reported

    @Paytmcare Hey my issue is not solved Check DM

  • Sumit_J0shi Sumit Joshi (@Sumit_J0shi) reported

    Hii @Paytm its been two weeks since i post first tweet to light my problem, and more than 2 months begging my own money that is in F.D in my frozen paytm bank account. I've mailed, texted you many times but all i got is " We are working on your problem"

  • VickyKan16 Vicky (@VickyKan16) reported

    @PaytmBusiness @Paytm who had no knowledge of what he is talking.and giving some random execuses. I can post the whole call recording if needed. #pathetic service @vijayshekhar .

  • RajatCh96842176 Rajat Chaudhary (@RajatCh96842176) reported

    @Paytmcare My paytm payment bank is unblocked since 2 years it is such a useless service of paytm app since 2 years they are not unblocking my account..I have given all the documents even then they do not unblock the account.. pls unblock my account.

  • SarmaBedabrata Unfortunate Honest Tax Payer (@SarmaBedabrata) reported from PETROL BUNK ORR, State of Karnataka

    Paytm KYC points are not operational in Varthur, Bangalore area and Paytm don’t bother to update the list. Video KYC link provide to also not working. You guys freeze Fastag for no reason. Your customer car is pathetic. @Paytm @vijayshekhar @Paytmcare #waste

  • SonusoodCom Sonu Sood (@SonusoodCom) reported

    @Najir05838523 @Paytmcare Customer Care Number 9748866163

  • navinprabhakar9 Navin prabhakar (@navinprabhakar9) reported

    @Paytm please let me know, will you solve the kyc related issue for my account or I need to exit from your paytm.

  • RahulJa17617786 Rahul Jaiswal (@RahulJa17617786) reported from Bhopal, Madhya Pradesh

    @Paytmcare dear paytm i have ordered a fasttag from the app but last 3 day it is show me fail to deliver and now we are insisting refund plz help me out

  • SeemaSindhu Seema Sindhu (@SeemaSindhu) reported

    @Paytmcare i am having an issue regarding a refund and cust care is leading me from one no. To another failing to address my issue. Please resolve.

  • Akshya_singhal Akky (@Akshya_singhal) reported

    Please help asap..@Paytmcare @Paytm

  • divary_official Divyansh Arya (@divary_official) reported

    @Paytm The customer care interface designed by your team is highly complex and calling on customer care number comes out to be clicking only buttons , no resolution and cutting the call. Kindly arrange a callback on my registered phone number.

  • asuperstarabhi abhijeetsharma (@asuperstarabhi) reported

    @Paytm @Paytmcare @PaytmBank Please help me. I want to Close #PaytmPostpaid Account on Urgent Basis. I am unable to find any option for deactivation.

  • PreetomDeb PreetomDeb (@PreetomDeb) reported

    @Paytmcare @vijayshekhar Your Paytm customer care executive are very lazy and inactive. Even after repetitive complaints against discrepancy of paytm postpaid bill, they are not responding and everyday they are adding late fee on my bill.

  • radzzzzster Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!