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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (80%)
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Transfer (20%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Indore and Bahādurgarh.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Priyanka
(@PriyankaHyd) reported
@Paytm As per your instruction we went service center today. we were told the broken products do not come under warranty category and that it cost 3000rs for repairing work. now i did not break it. but was received by me in a broken condition. he refused to give denial letter.
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Mithun INDIA
(@Mithun_Sharma4U) reported
@Paytm @Paytmcare Hi Team, I hv bn calling you on helpline & hv also emailed you many times But I do not get any revert or assurance from your side. I want to upgraded kyc my Old no9599237225 to new no 9810832093 and old no service provider issue that no another person.
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Sonali
(@Sonali1195) reported
@Paytm Hi Team, Trying to connect to your customer care for the last 6 hours. Finally tweeting! There is an activity issue that happened on my account due to which I haven't received the money someone has sent me. Really Urgent kindly help.
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heta bheda
(@heta_04) reported
@Paytm @Paytmcare @fastagofficial I am trying to get help related to my fastag issue but I am getting no help from Paytm.
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Krati
(@Krati28698956) reported
@Paytm @Paytmcare @PaytmMoney request you to resolve the issue at the earliest. I can't beg for my money again and again. You have no rights to withhold my money unnecessarily. Query reference number 183326637 is my ticket number for reference.
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Vitrag
(@Vittraag) reported
@Paytm have an issue regarding amount transfer, urgently need support
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Aditya Kumar
(@AdityaK06000218) reported
@Paytm @PaytmBusiness Dear sir Maine debit card issue Kiya tha 15 days ho gaye h Mere paise b cut gaye h Maine customer care m kafi cumplant ki but koi response Nahi mila Please help me
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Rohitkaushik
(@Rohitka71745507) reported
2.3b in (21) @vijayshekhar but try to reach the ground level public yourself and look at the issue. By providing services for the people and we the people make it higher by using the services. Please solve my problem or MR. Richer. 25 days issues @Paytmcare @vijayshekhar
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Mohnish Rajak
(@RajakMohnish) reported
@Paytmcare Your customer care recording not clearly audible. Options are given only for those problems which u want to solve. No option given for talking to executive. IVR is just keep touring. Cash back voucher are only gimmicks never usable.
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Areeba Muzaffar ( اریبہ مظفّر)#Aandolanjivi
(@AreebaMuzaffar1) reported
@Paytm you have disappointed me...i bought a prodct on 19th February 2021 due to sme issues placd a retrn request n u people are not even responding on this n I hve also mntiond for the delayed return complaint n no one has come yet to take the product back...
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Vk
(@Vk94896696) reported
@Paytm @paytmbankcare @PaytmTravelCare its eniugh. I have asked many time unblock my wallet all my fastag are not working i have to cross toll and paying double. Help asap team
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Shivamuppal
(@Shivamu89057129) reported
@DAjayPeter3 @AJIOLife @Paytmcare The issue is that I initiated transactions thorough Paytm wallet and ajio is only giving me gateway I'd rather than transaction I'd for the issue so how can I raise dispute??? please help
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Otaku_of_the_end
(@MalpaniKushagra) reported
@Paytmcare The reciever did not even had his KYC completed. Now the issue is not the wrong payment on our part but how can a person without an account could receive an amount without any warning message to sender.
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Shashwat Hota
(@andha_dhun_) reported
Still no response over this issue. When am I going to get a response? When am I getting my refund? @Paytm @Paytmcare #Paytm Don't send auto generated message.
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Om Prakash
(@16omprakash) reported
Why tickets booking is not working for April month @Paytm @vijayshekhar
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Rounak Surolia
(@rounak_surolia) reported
@PaytmBank @Paytm Fastag is the worst service i have ever taken. So much problem with your fastag, your customer support doesn't responds. @vijayshekhar
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GreatFolk Rocks 🇮🇳
(@GreatfolkRocks) reported
@deshbhkt_ @Paytm Sir नमस्कार 🙏 1. DM is to ensure that your private data stays private. 2. If you have a unresolved grievance, air it in public what stops you ? 3. There are times when users abuse #Paytm in DM, should they publically shame such people or point out their mistake & errors ?
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Shahnawaz
(@Shahnaw66764316) reported
@Paytmcare Resolve my issue or refund back my wallet money.... Stop mail iteration,each.time your handler giving separate response.... U cant just swallow my balance from my wallet even if its rs 1 Over 14 interactions, all documents as asked for are being provided. No solution
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*****
(@DJageera) reported
@Paytm Im getting limit exceeded msg when i transfer money to paytm account from my another bank account. My pytm account no : 919458721123 Can u pls check the problem ?
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Anirudh Sharma
(@Sharma_in_house) reported
@Paytm why don't you accept @UIDAI ? Every single platform accepts it as proof of verification. Even international gateways do accept it. What's your problem?
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Harry
(@Harry80341046) reported
@Paytm Yes I agree it is a very slow delivery service. I applied for fast tag. Got it after five working days
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Nabajit Saha
(@NabajitSaha11) reported
@BCCI @Paytm Actually the problem is new gen can't play spin/seaming wicket irrespective of nation thanks to t20... Everyone wants to smash d ball, no one wants to play like Pujara,, that's where problem lies... Whenever ball spin/seam batsmen look horrible..How come always go after d pitch❓
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Rohit
(@RohitIAmThere) reported
I am aghast at how easy it is to get away with fraud using @Paytm wallets in India today and the impunity of tbe company's executives to perhaps deliberately ignore the issue that involves serious breaches of banking and data privacy regulations.
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Pankaj Thakur
(@PankajT99137398) reported
Unable to use my paytm postpaid balance for paying bills, i have cleared all the dues on time then also facing this issue, please help. @Paytmcare @vijayshekhar
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manish
(@iam_MPK) reported
@paytmbankcare @Paytmcare @Paytm If you try to add Rs.650 or 750 with a credit card to the wallet, the app shows an error. But if you change amount to Rs.600 or 700, the transaction goes through. Pls fix this bug.
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Ayush Bansal
(@ayushbansal_96) reported
@Paytm anyway to contact you? I am unable to call your helpline number and my problem is not listed in your listed problems.
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Anandkumar Jaiswal
(@im_Anandkumar) reported
@Paytm Hi Paytm, I'm getting OTP msgs as if someone is trying to login my Paytm Acc. I already reported it as fraud. Still I continue to get msgs. May I know what actions are been taken at your side in such cases when I reported it as a fraud trial to login my Paytm Acc? #Paytm
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ANKIT CHOUDAHRY
(@ANKI_AKKI) reported
@Paytm Hi, I’ve issues with Paytm Gold. I’ve invested certain amount in Paytm gold but my total investment is showing 250 ₹ less after GST. Wanted to understand?? Also, I wanted to know that why the selling prices are different ?
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Yashpaaal
(@yashpaaljoshiii) reported
@vijayshekhar @Paytm Sir ji , I still awaiting of response of Paytm wallet problem
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pavan kumar
(@pavan121813) reported
@Paytmcare You have told that my problem will be sorted in earliest and how long will u Doo. This is not correct.