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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 54% Mobile App (54%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Withdrawals (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

CityProblem TypeReport Time
Pune Withdrawals 2 days ago
Chhindwāra Transactions 10 days ago
Noida Transactions 22 days ago
Pānīpat Login 22 days ago
New Delhi Transactions 22 days ago
Chhindwāra Transactions 22 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SimplyMalhar
    Malhar Jivrajani (@SimplyMalhar) reported

    @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

  • Vrinda_er
    Vrinda (@Vrinda_er) reported

    Excited to participate in #BuildForIndia 🇮🇳 I want to combine my software engineering experience with my interest in AI to solve real problems at scale. An AI-powered financial decision assistant to help young Indians make smarter, simpler financial choices. @Paytm @sarvam_ai

  • GSC1971
    Gyanendra Singh (@GSC1971) reported

    @Paytmcare I am unable to login in paytm. Paytm unable to send OTP on my registered number. I am in 5G network area.

  • GuruyuganK
    Guru_K (@GuruyuganK) reported

    Building Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture

  • RupeshJ23726629
    Rupesh Jain (@RupeshJ23726629) reported

    I am not able to login in my account. Please provide me customer care no. @Paytm

  • ap_epdcl
    Eastern Power Distribution Company of AP Limited (@ap_epdcl) reported

    @jsurendra26 @Paytmcare @Paytm Thankyou for reaching us! kindly note that broken transaction will be updated within 3 working days. If the issue persists, a full refund will be processed to your account within seven bank working days. For further assistance call us at 1912. We appreciate your understanding.

  • kurafatygyan
    Suresh Kumar Kurapaty (@kurafatygyan) reported

    @Paytmcare Can you help me with Paytm wallet ??

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I wanted to know what is the issue. Why I am facing this issue

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @Paytmcare @Paytm @PaytmTravelCare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare My issue is purely technical: why did your app override my saved default bank account settings? I have shared all necessary transaction details previously.

  • Vvikramai
    Vikram M (@Vvikramai) reported

    @vijayshekhar @Paytm I think cashback and offer should highlighted and it should be clearly visible so that people when they go to do recharge and pay bill they should instantly look to offer what they get so these tab should like big and fix at proper place where thumb touch the button very fast.

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytm @Paytm Tell me how many tweets I have to tweet,so you can listen. WTF!!! No reply in chat,no response here. How do you guys I supposed to contact you? How many days it will take for refund?

  • _ayushilicious
    Ayush💥 (@_ayushilicious) reported

    @Paytmcare @Paytmcare This is not done yet. Please help out

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    @Paytm @Paytmcare @PaytmBusiness I submitted my PAN, Udyam certificate and 6 months’ bank statements for verification, yet after 15+ days my limit remains ₹1 with no proper resolution. You can dispatch a Soundbox to my address, but you cannot resolve the basic issue preventing me from accepting payments?

  • shiv_iipm
    Shivarjun Das (@shiv_iipm) reported

    @Paytmcare UPI down.... Payments failing

  • noxiousgiri
    Giri Sai (@noxiousgiri) reported

    @saaaanjjjuuu Same with @Swiggy @Paytm .. they will ask us to mail them, or wait for 72 hrs for the resolution that’s it they will think we will forget the issue…

  • Jitendrbmp
    Jitendra Kumar (@Jitendrbmp) reported

    @Paytm @Paytmcare @PaytmMerchants My paytm merchant account nd sound box not working properly, i tried many times but still not closed my account, very poor service provide by paytm

  • RSHIS
    RISHI AGARWAL (@RSHIS) reported

    @Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help

  • acjose93
    CJ (@acjose93) reported

    @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

  • atharva_ln
    Atharva (@atharva_ln) reported

    Small businesses get hundreds of Paytm payments, but most of it just stays as numbers. What if Paytm could analyse those payments and tell them: “Sales are down this week” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture

  • JustnbieberIND
    Justin Army (@JustnbieberIND) reported

    @GooglePayIndia @PaytmBusiness @Paytmcare pls resolve the issue.

  • peaksiddharth
    Siddu (@peaksiddharth) reported

    UPI is instant. Resolving a broken payment isn't For #BuildForIndia, I'd build @Paytm Resolve an AI agent that traces failed/pending payments across the transaction lifecycle, finds where money is stuck, takes the next safe action, tracks it until resolved @SarvamAI @Hack_Culture

  • yt_star_yash
    yt star yash (@yt_star_yash) reported

    @Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .

  • DanishG33582187
    Danish Gupta (@DanishG33582187) reported

    @Paytmcare @Yendrapati1991 Hey paytm why you not replying me what's your issue I messaging you from 7 days continuously but you even not giving s single response to me what's this behaviour paytm? @Paytmcare please check your dm and respond me

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    @Paytm @Paytmcare @PaytmBusiness I will not activate or accept any rental/subscription charges for a device I cannot use. Clarify immediately why it was dispatched and confirm that no charges will be imposed without my consent. Resolve my account limit issue or take the Soundbox back at no cost.

  • lalit1717
    Lalit Ramchandani (@lalit1717) reported

    @Paytmcare @PaytmBusiness Soundbox nit getting charged, unable to use services, if for a business owner you can’t resolve the problem in 2 days then what is the use of the service? Kindly tell me process to surrender the soundbox

  • kushal8609
    kushal das (@kushal8609) reported

    @Paytmcare Still problem not resolved.

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    @Paytmcare 1/6 @Paytmcare cc. @vijayshekhar I’ve been trying for the last 2–3 days and still cannot log in. At this point I no longer need Paytm. Please close my case. Thank you.

  • 1gautambhatia
    Gautam Bhatia (@1gautambhatia) reported

    @Paytmcare help