Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Website (19%)
• Login (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

City	Problem Type	Report Time
Kolkata	Mobile App	11 days ago
Kolkata	Login	14 days ago
Varanasi	Login	15 days ago
Dehra Dūn	Login	15 days ago
Delhi	Mobile App	18 days ago
Kolkata	Mobile App	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prosenjit (@Prosenj26121111) reported 7 minutes ago

  @Paytmcare What follow up you saying, you called from an number which i can't back is this your follow up, since 2 weeks i faced data shortage with your recharge plan, share your senior number so i can help them to understand about buisness & customer priorities, shame.

• 
  रोहित 🇮🇳 (@om_rohit7) reported 7 minutes ago

  @Paytm Hlo @Paytm i am unable to login my paytm account from 20 June and not resolved my problem

• 
  Bhola (@Arpit0717) reported 11 minutes ago

  Pls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda

• 
  Samir Gangar (@Samir_N_Gangar) reported 11 minutes ago

  @Paytm the most pathetic service- its a scam I booked a flight from mum - blr, when i tried to check in, it said it was cancelled, no one contacted, neither is there any helpdesk to answer your queries, you will just be redirected by the ivr from one extention to another

• 
  aware zone (@ZoneAware) reported 15 minutes ago

  @Paytm @YoloBus My Srinagar–Delhi bus 5 July was scheduled to depart at 3:00PM. I reached the boarding point at 2:00PM but the driver informed me the bus had already left at 1:30PM due to an “issue.” No prior call SMS or notification was sent. Yet my refund has been denied twice.

• 
  Anirvan Jha (@anirvanjha) reported 17 minutes ago

  How were senior citizens expected to know a TDR was required when Paytm itself showed “Train Cancelled”? This is a clear service failure. @Paytm @Paytmcare please take responsibility, investigate and refund ₹3,702.65 immediately. All supporting screenshots are attached. 3/3

• 
  Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported 19 minutes ago

  @PaytmCheckin @Paytm Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates

• 
  TheIndicSphereX (@Luckiestone04) reported 20 minutes ago

  @Paytmcare Merchant who is receiving 1000 of transaction everyday, why he will contact his bank for me...@Paytmcare Waseem ..Do you really think this ? He is simply saying i have not received the money & I cant help further .

• 
  Ankit Parihar (@Ankitparihar_) reported 23 minutes ago

  Hey @PaytmCheckin @Paytm @Paytmcare , I booked a ₹13,614 flight using coupon DOMFLY24K & got a ₹2,539 gold voucher. Now it says "transaction blocked for security reasons." Customer care won't give a real reason, just saying it's "for protection." The voucher expires in 14 days!

• 
  Ankeet Panda (@ankeetpanda) reported 24 minutes ago

  @Paytmcare unable to close my existing Fastag issued by Paytm. Selling my car. There’s no option in the app & the chat support is unable to help either. Kindly assist @Paytm @paytmbankcare

• 
  Prasoon Kumar Pandey (@PRASOONKUMAR4) reported 33 minutes ago

  I am unable to invest in my Mirae assets ELSS fund through Paytm from last week it’s giving an erro “Somethign went wrong” I submitted the ticket yet no resolution. I am not getting any help how to invest further on this fund. @PaytmMoney @MiraeAsset_IN @Paytmcare

• 
  primordial intelligence (@primal_brainer) reported 38 minutes ago

  my dad's been lecturing me about my spending habits. tbh, I didn't even know where my money was going. then I opened @Paytm's Spend Summary. seeing everything broken down by category made me realize I'd spent more on eating out than on rent this month. math is finally mathing.

• 
  MIDHA BHUPINDER 🕉 (@bhupimidha) reported 40 minutes ago

  @Paytmcare @TheOfficialSBI kindly help

• 
  NAEEM AND SONS TRAVELS (@nms_travels) reported 41 minutes ago

  @Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA

• 
  bhawna (@bhawna2212) reported 42 minutes ago

  @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

• 
  White Spartan (@MR_WhiteSparten) reported 43 minutes ago

  Hi @PaytmBusiness @Paytmcare , I am facing a severe battery issue with my Paytm Soundbox 4.0. Previously, it worked fine, but now it drains daily even with limited 9 AM - 9 PM usage. It falsely announces "Battery Full" within just 5 minutes of charging. Please help me replace thi

• 
  AV (@Indianyouthh) reported 45 minutes ago

  @Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!

• 
  Manisha Jha (@manisha20jha) reported 46 minutes ago

  @Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution

• 
  Karthik (@theycalmepanda) reported 47 minutes ago

  @PaytmBusiness Same thing repeat again is there any customer support or just automatic response in x for the name sake? @Paytmcare

• 
  Sonu Youtuber (@Sonu_Youtuberr) reported 47 minutes ago

  @Davilfpe @Paytmcare @Paytmcare Hi Paytm, I am facing the same issue. I am unable to remove my Bank of Baroda (BOB) account because it was used for UPI Lite. Please help resolve this issue. Thank you.

• 
  The notorious banker (@kishus456) reported 49 minutes ago

  @Paytmcare I could have booked 20 tickets in this much time using other service providers.. What a shame @Paytm

• 
  The Unbiased Commentator (@mnegiUK) reported 50 minutes ago

  @Paytm worst customer service provider, not solving customer problem

• 
  Ubaid A Khan (@iamubaidkhan007) reported 50 minutes ago

  Urgent: My merchant settlement (Ticket 500008834421) of ₹5,388 was wrongly credited to my negative balance DBS account. I need a reversal to my active CUB account. DBS is not cooperating. Please help urgently. @PaytmCare @DBSBankIndia #PaytmMerchant #DBSBank #SettlementIssue

• 
  Yv sharma (@tracopotostic) reported 51 minutes ago

  @Paytmcare @Paytm I've been trying to get in contact with your travel cares team for 2 days now, all in vain. I got a 2 days ago which I couldn't pickup and since then, there's been no reply or response. Help me out.

• 
  GK Aujla (@theviper5911) reported 53 minutes ago

  @Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care

• 
  Abhishek Kothari 🇮🇳 (@kothariabhishek) reported 55 minutes ago

  .@Paytm decides not to proceed with bonus issue. Details below. Question: When was the last time a listed entity announced about bonus issue to be announced at board meet and then cancelled it?

• 
  Sandeep Malhotra (@Sandeepm881990) reported 58 minutes ago

  @Paytmcare Hi Ria, What is my fault here, and why Paytm allow such kind of fraud operators to list their name on paytm, I don't know the operator I booked my tickets via Paytm and I have not get the service for which I paid, so should get refund or else I will escalate to higher level

• 
  Prosenjit (@Prosenj26121111) reported 1 hour ago

  @Paytmcare Stop this nonsense & give me remaining data balance as per your recharge plan, check ticket Id & your support chats so you clearly understand what fake recharge plans you showing to your customers, let everyone see that you misusing your customers trust.

• 
  Mohit Sachdeva (@mohitsachdeva21) reported 1 hour ago

  @Paytmcare Why 6 days it is your work to do not my Why should I wait. Has I taken any loan from you. As per customer rules you can’t hold any customer without any reason. Kindly refund my amount by EOD. Else I will see u guys

• 
  Neeraj Sanwal (@NeerajSanwal999) reported 1 hour ago

  @Paytm @Paytmcare @PaytmBusiness worst services. No human to talk. Only AI supported customer care number. They have put my account on hold and amount not settled it to my bank account yet for last 3 days.