Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 3 hours ago |
|
Dārjiling
|
Transactions | 7 days ago |
|
Bengaluru
|
Mobile App | 16 days ago |
|
Ahmedabad
|
Withdrawals | 26 days ago |
|
Alīgarh
|
Transactions | 30 days ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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parshuram goud (@parshuramgoud21) reported@Paytmcare Doing and playing mind game i didn't get any resolution regarding my issue that ottplay not activating new subscription they given confirmation but you sold expired inactive gift card I want solution for my issue...
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Amaan Choudhary (@choudhary_1073) reported@Paytmcare Still there is no Response till know waiting for 10 Hours. I want my money back it's Clear resolve the issue you made.
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Naren kumar sahoo (@Narenkumarsaho4) reported@paytm @AirIndiaX plz help me reschedule my flight from 15th to 16th April.unable to do so via your apps and support lines.
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Amaan Choudhary (@choudhary_1073) reported@Paytmcare Please response I m your Customer
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Roni Seakh (@RoniSeakh197) reported@Paytm @Paytmcare I have been requesting to deactivate my Soundbox (ID: 868278080283065) for many days. Customer care is not taking any action and only saying "ticket raised". This is very frustrating. Please deactivate it immediately. @PaytmBusiness
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Mohammad Tufail shah (@shah__tufail) reportedmy refund is still pending from your end. It is more than 10 days. What is the issue with you guys? The airline is telling they have already initiated the refund but your support team is telling not received yet. Please proceed with it. @PaytmTravelCare @Paytm @PaytmCheckin
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Uday pratap Singh (@Udaypratap51645) reported@Paytmcare @Paytm my issue is not resolved, I cannot connect to an agent and it is marked resolved. What is this customer service?
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Loki 🐺 (@Lokupilot) reported@Paytmcare @Paytmcare worst payment application so far I have used. No customer service no help nothing can be hoped from your side. Don't force me to go for an ombudsman. No action taken till date.
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imniks. (@nnikunj_pandya) reported@Paytm @Paytmcare Worst service. False promises. No body is bothered to attend the complaint.
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Insight Sphere (@InsightSphere) reported@Paytmcare your Paytm app is no more that effective and the support window is hard to find. It is better to explore rest payment options than Paytm.
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Ranajit Tarafdar (@RanajitTarafdar) reported@Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.
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Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytm @paytm need ur help my frnd has taken loan from paytm post paid bearing number 6005030462 but he has not access to this number theobile number is now using another person he wants to repay the loan kindly provide any proper solution as he want to close that account
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Alexander (@Alexhales778890) reported@Paytm i booked my flight tickets yesterday on your app an still there is no confirmation. Status is still shown as pending .Your help page on app is useless. Its an emergency please help.
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Sourav Dutta (@cosmic_sourav) reported@Paytmcare Could you please check the issue above and resolve it ASAP? It has been over two weeks, and I’m still waiting for my refund. There has been no response on the ticket either. What kind of service is this? There’s no proper email or call support available.
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Sanjay Kumar (@SanjayKuma25373) reportedUTR no.. not showing I want to attach it to some site with UTR number but it is not showing @Paytm @Paytmcare
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Delivery partner (@Delivery365Days) reportedI want to open a payment business account. I need your help to connect with a Paytm agent. @vijayshekhar @Paytmcare @Paytm
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Er Humam Ahmad (@HumamAhmad007) reported@Paytm Hello Sir While Using Any recharge and bill payments service such as Credit card Bill payment and other Below Error occurs 'Sorry This Transaction is Declined By Risk Reason' Mob -8445792550
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parshuram goud (@parshuramgoud21) reported@Paytmcare Doing and playing mind game i didn't get any resolution regarding my issue that ottplay not activating new subscription they given confirmation but you sold expired inactive gift card I want solution for my issue...
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raj mandal (@rajmandal274995) reportedAdditionally, my salary for the 15 days I worked has not been paid. I request you to please look into this matter and help me recover my pending salary.@Paytmcare @vijayshekhar
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Harish (@Harish75352743) reported@Paytmcare Sir Pls help me my paytm app not recieving any amount it always shows failed bigger amounts getting failed many times
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Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytmcare Still waiting fr ur loan team to solve my problem as it is taking long time
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Chirag Shah (@ChiragShah53325) reported@Paytmcare @HeroFinCorpLtd I have paid 12221 instead of 12184 ...make the system proper that next emi should deduct from account on date and extra money not been charged due to error in your system
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Pinak Gala (@pinak_gala) reported@Paytmcare I request please resolve my problem it's 5 days now
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Air India (@airindia) reported@Mani635693 @Paytmcare @Paytm Feel free to write back for any help!
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Garvit Goel (@1ad833d5a5bf4b0) reported@Paytmcare @Paytm Two transactions made on 10/04/2026 still being pending while the amount has already been debited raised ticket on your application multiple times but no help. KINDLY ASSIST ON PRIORITY. Order Id : 26877315303 & 26877374685 UPI Ref:610011184425 & 203733083448
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RV (@RisabhvatsRv) reported@Paytm meri pos machine m problem h please send your executive
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ankita bahuguna (@bahugunaankita1) reported@Paytmcare Help me out then...the transaction was a successful one.. My paytm history shows it...still my electricity bill remained unpaid...I felt so stressed and now you are delaying my refund too.... kindly do the needful asap...as it has taken a long time
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Godaba Nikhil (@GodabaNikhil) reported@PaytmTravelCare @Paytmcare My booking ID is 26409721944. Could you kindly initiate my refund? Your customer service number is not operational in Saudi Arabia, and I submitted this request a month ago. For the same flight my colleagues who booked via flipkart they received.
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Amaan Choudhary (@choudhary_1073) reported@Paytmcare Check it first Redeem code is not working showing this Redeem code only use in India. I m already in India so give me my 380rs Redeem code as possible as. Please 🙏
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ASHISH AGRAWAL (@agrawalashish19) reported@Paytmcare It's more than 2 weeks since I raised ticket. Is it some rocket science to identify the shortfall of bal. I want to know how can customer rely on your internal systems. Had I not checked the balance then? Why shouldn't I conclude that it's general and intentional practice #paytm