Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/25/2026 07:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Login (20%)

    Login (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AzhaanFaisal Faisal Azhaan (@AzhaanFaisal) reported

    @PaytmBusiness @Paytmcare @paytm very pathetic service is providing by Paytm and thier workers. I had requested to change the name of my Restaurant, now it has been 1 month, still didn't change the name how bad is Paytm. Uninstall the app and remove Paytm.

  • m_neeraj1985 @nmittal (@m_neeraj1985) reported from New Delhi, National Capital Territory of Delhi

    @Paytmcare @Paytm I am not happy with your commitment and services. Now you are cheating with customers and Customer Care Executive (Ms.Neha) behavior was not appreciative. Ticket Ref. No. 5044317864 complaint regarding soundbox which is installed with Commitment of "No Fees &

  • RomanRence1 Paytm Care (@RomanRence1) reported

    @adeebali43 @Paytmcare All enquiry Paytm postpaid customer service, 08100679393

  • PensiveRhapsody Emotional Enigma (@PensiveRhapsody) reported

    @Paytmcare @paytm neither your customer care helpline works properly nor do they register a complaint. UPI payments are failing successly and amount is deducted which isn't refunded for days now. UPI Ref No. - 303246121556

  • manojmk93 Manoj Kumar (@manojmk93) reported

    @Paytmcare As discussed with you about my ticket all required document sent to you. No confirmation is received form your side. All document are already provided to you before 10 days. But still no solution provided by your side. Paytm service zero Paytm response zero

  • somnathdutta00 Somnath Dutta (@somnathdutta00) reported

    @PaytmBusiness @Paytmcare 4 working days over but nobody contacted us for device replacement. Now we are unable to do any transaction. Because the EDC device is not turned on and only the error is displaying. Very very bad experiance.

  • bhanuprakashhhh ßhanu prakash (@bhanuprakashhhh) reported

    @Paytmcare since morning iam sending mails,tweets,calling cc care of resolution of my credit card payment but no one @Paytm bothered to reply at least once worst customer service from #paytm

  • PAYTMCARE89 Paytm Care (@PAYTMCARE89) reported

    @Kulkul90413174 @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 7855900767 thanks

  • sodhi_harry Harpreet Sodhi (@sodhi_harry) reported

    @Paytmcare my paytm pospaid is not working despite clearing all dues in time regularly

  • SudeepKumarRay2 Sudeep Kumar Ray (@SudeepKumarRay2) reported

    @Paytmcare my paytm acount block 7488089889 please unlock me

  • greyhatlinux Vishal Gorai 🇮🇳 (@greyhatlinux) reported

    Is @Paytm facing an error displaying transaction history?? @Paytmcare @PaytmCybercell

  • DevaDM27 Devender DM (@DevaDM27) reported

    @Paytmcare I want to talk Telugu or English customer care

  • lonelymonk13 XIII. (@lonelymonk13) reported

    @Paytmcare why my paytm postpaid is not working ? helpp

  • SyedRizvi76 Shah (@SyedRizvi76) reported

    @Paytmcare @Paytm It seems like holding on to customers money is more important to Paytm team than its reputation of poor customer service... it is really Shameful and unacceptable act...

  • RomanRence1 Paytm Care (@RomanRence1) reported

    @Harishvelpuri18 @PaytmPostpaid6 @Paytm All enquiry Paytm postpaid customer service call me, 08100679393

  • Prajwal208 Prajwal Patel (@Prajwal208) reported

    @Paytm @Paytmcare @paytmbankcare My fastag has been blacklisted and i have been trying to get it resolved for days. I have also called your customer support for several times, but didn't get a satisfactory response. My ticket id is "3264683645" and look into it asap.

  • AshuImrock nftashudevelor (@AshuImrock) reported

    @Paytm my merchant no. Is 8439842344.. I was order paytm soundbox but this soundbox is not working now it work only 2day only.. I raise complaint against replace but paytm deduct rental fee of soundbox . If soundbox is not give service then why deduct rental.. This is very bad

  • RomanRence1 Paytm Care (@RomanRence1) reported

    @kmannu7052 @Paytm All enquiry Paytm Postpaid customer service, 08100679393

  • adeebali43 Adeeb Hussain (@adeebali43) reported

    @Paytmcare My paytm postpaid is not working. It shows We are facing issues. Please try other options.

  • PAYTMCARE89 Paytm Care (@PAYTMCARE89) reported

    @somnathdutta00 @PaytmBusiness @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 7855900767 thanks

  • sf_kush KushSF (@sf_kush) reported

    @Paytmcare sir please unblock my Paytm account my account number is 918578051456. I am a businessman I have suffering many problems I have summited all documents but not open my Paytm so please unblocked my account

  • DevaDM27 Devender DM (@DevaDM27) reported

    @Paytmcare Plz directly solve my problem register mobile number 9985985123

  • PAYTMCARE89 Paytm Care (@PAYTMCARE89) reported

    @POOJA1997P @Paytmcare Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 7855900767 thanks

  • TaureanInk Taurean Ink (Sujit Sood) (@TaureanInk) reported

    @Paytmcare i paid the emi for my paytm personal loan yesterday. Amount debited, reflecting in passbook, but still emi showing due. No customer care for personal loan..can someone pls solve this for me??

  • Akashlucky2 Akash Shilvanthkar (@Akashlucky2) reported

    @PaytmCarehelpli @Paytm @Paytmcare Spammers are trying to help me I guess. Please have a look. At the same time check my DM too. #Paytm

  • AmmarYa17864070 Ammar Yasir (@AmmarYa17864070) reported

    @Paytmcare no one can help me

  • PensiveRhapsody Emotional Enigma (@PensiveRhapsody) reported

    @Paytmcare @paytm neither your customer care helpline works properly nor do they register a complaint. UPI payments are failing successively and amount is deducted which isn't refunded for days now. UPI Ref No. - 303246121556

  • Bhushan_13Jan00 Bhushan Dhikale (@Bhushan_13Jan00) reported

    @Paytm Need help in closing account

  • brishtirnuri Tomal Dattaroy (@brishtirnuri) reported from Mumbai, State of Mahārāshtra

    @Paytm @Paytmcare @PaytmMoney I started receiving collection calls and I kept saying that the billed amount is wrong. There is no customer redressal mechanism on your app or over phone (3/10)

  • Harishvelpuri18 Harish Velpuri (@Harishvelpuri18) reported

    Hello @PaytmPostpaid6 @Paytm. I have been as your customer in postpaid and facing some issues very badly trying to solve them from your side but it is not being possible for me