Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (44%)
• Transactions (19%)
• Website (19%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

City	Problem Type	Report Time
Haridwar	Transfer	10 days ago
Bhubaneshwar	Website	10 days ago
Agra	Mobile App	23 days ago
Chhindwāra	Mobile App	30 days ago
Jaipur	Mobile App	1 month ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi MP Sharma (@imrvsharma) reported 2 minutes ago

  @Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar

• 
  Mia Brandt (@ms_miabrandt) reported 5 minutes ago

  @goyalvpn @Paytmcare @PriyankaVe17977 You have this issue too?

• 
  SurendarReddy Soma (@somasurendar93) reported 7 minutes ago

  @Paytmcare @Paytm Extremely frustrated. My loan EMI is due, I have funds available and am trying to pay, but there is no manual payment option.yet your support only provides AI-generated responses with no human assistance. If my credit score is affected, Paytm will be responsible

• 
  sanjay johny (@sanjayjohny) reported 7 minutes ago

  @Paytmcare I booked flights via Paytm to London and I got different class than the one which I selected now the customer care team is not helping to update this is really bad experience. Will never book international flights via Paytm @Paytm

• 
  Yogesh Ranjan (@yogeshranjan54) reported 7 minutes ago

  @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

• 
  Manas Kumar Agarwal (@15_manas) reported 9 minutes ago

  Paytm a big cheat company.Using paytm merchant service is the worst decision.Unnecessary charges are taken by them.First they assure no charges for device then they cut money automatically which we receive from our customer.That is our hard earned money.@Paytmcare @vijayshekhar

• 
  Md FAHAD (@Md_fahad7204) reported 18 minutes ago

  @Paytmcare Very disappointed with Paytm's merchant support. My monthly transaction limit was reduced, and despite following up for the last 8 days, the assigned service agent has neither provided a proper response nor resolved the issue.This is impacting my business. Requesting

• 
  Ajay kumar (@REWADIKHEDIYA) reported 18 minutes ago

  @Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Vinay Prakash (@vinayp2000) reported 19 minutes ago

  @IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare

• 
  it's me Amit (@_oyeamit) reported 21 minutes ago

  @Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare

• 
  Dhruv Ramjiyani (@imDhruv15) reported 22 minutes ago

  I have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare

• 
  Kumar Satish (@kumarsatissh) reported 23 minutes ago

  just called @PaytmMoney for their support. Getiing an IVR message that they are on holiday on the occassion of Eid. whaaat?? In which timezone these people are living? it was few days back!! Requesting @Paytmcare to please look into it!!

• 
  Khair (@theden03) reported 23 minutes ago

  @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

• 
  Gaurish Passi (@gaurishpassi1) reported 27 minutes ago

  @Paytmcare Hey Sahil, How deep are you in this issue that there’s been no response for the past 11 hours from the Paytm team?

• 
  Abhishek Kumar Singh (@abh1kr) reported 27 minutes ago

  @Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?

• 
  GRK (@grk_official) reported 29 minutes ago

  I am trying to understand how another person's number became linked to my Paytm account. I need to reverse my transaction and remove her phone number from that Paytm account. Kindly help me @Paytm @Paytmcare

• 
  KING_K (@GODKILLER387) reported 31 minutes ago

  @Paytmcare I'M VERY TIRED! IT'S UTTERLY FRUSTRATING HOW PAYTM HAS EVOLVED! EARLIER I DIDN'T FACE ANY PROBLEM BUT NOW 😔 YOU CAN'T EVEN REFUND MY MONEY 😭 WHAT ARE YOU GUYS UPTO!? MANY PEOPLE ARE FACING THE ISSUE. YOU GUYS CAN'T EVEN GIVE AN ESTIMATED TIME. RAISE A CANCELLATION!!!

• 
  kondaiah bollineni (@urskondaiah) reported 34 minutes ago

  @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

• 
  Ajay kumar (@REWADIKHEDIYA) reported 34 minutes ago

  @gibesandswings @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  MODIfied Sree (@MODIfiedSree) reported 35 minutes ago

  @PaytmMoney @Paytmcare you customer care is pathetic, no response for ticket and call get dropped ticket no 1565636

• 
  sparshhh (@Sparshhh999xD) reported 36 minutes ago

  .@Paytmcare you all got the worst customer service

• 
  itsmesandy ☀️ (@sansin83) reported 37 minutes ago

  @Paytmcare kindly initiate the refund od the fraud done by paytm travel, y r u not responding n so slow @Paytmcare

• 
  Harsh (@casperrr_exe) reported 37 minutes ago

  @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

• 
  Paytm Care (@Paytmcare) reported 41 minutes ago

  @sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 46 minutes ago

  @Paytmcare Pls refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  ANSHUMAN SINGH (@Anshusingh1503) reported 46 minutes ago

  Dear @Paytm, @Paytmcare your AI support is unbelievably frustrating. You asked for a State Bank of India statement, and I uploaded an SBI statement—which is literally the same bank. Instead of reviewing the document properly, your system keeps sending the same automated responses

• 
  Amit Malik (@TheAmittMalik) reported 51 minutes ago

  I’m using Paytm from last 10 years and one incident happened with in 2020 that’s someone have bypassed my phone and stolen otp to login the Paytm account I lost my account with my money and information after that many a times my Paytm no 8287475646 @Paytm @OnePay @vijayshekhar

• 
  Dr. Harsh Bhatt (@harshrbhatt9) reported 53 minutes ago

  @Paytmcare worst customer support. No one is replying to mail or anything. Cant get my refund of my flight booking. For more than 18 days. Cant connect to customer care number also.

• 
  itsmesandy ☀️ (@sansin83) reported 56 minutes ago

  @Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off

• 
  Vinod R Saravaiya (@saravaiya_r) reported 59 minutes ago

  @Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same