Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Login (21%)
• Website (14%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

City	Problem Type	Report Time
Kolkata	Mobile App	14 days ago
Kolkata	Login	16 days ago
Varanasi	Login	18 days ago
Dehra Dūn	Login	18 days ago
Delhi	Mobile App	20 days ago
Kolkata	Mobile App	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇮🇳 Indraवर्धन 🇮🇳 (@indra_agrawal) reported 5 minutes ago

  @Paytmcare sound box not working, no response from your side , no real person on call

• 
  Vaibhav singh (@Vaibhav64952156) reported 8 minutes ago

  @abcapital Very disappointed. I want to foreclose my loan, but my support ticket was closed without resolving the issue. No callback or guidance received. Kindly assist me with the foreclosure process. @Paytm

• 
  Insane13x (@insane13x_fit) reported 9 minutes ago

  Hello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness

• 
  vishnu poddar (@VISON2233) reported 9 minutes ago

  @Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday

• 
  Anand Sankar (@saybwala) reported 14 minutes ago

  Hey @Paytm @Paytmcare stop using an AI bot to call and harass B2B customers. AI bot is not a key account manager. B2B customers need actual human support.

• 
  Devesh Jha 🕉️ (@0x_devesh) reported 17 minutes ago

  @PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue

• 
  Sunil Ingle (@SunilIngle21293) reported 18 minutes ago

  @PaytmMoneyCare Hi @PaytmMoneyCare , it is very disappointing to see your way of handling customer issues. It has been around 10 days since the tickets are raised and yet the same answer and no update on what is going on, I am including towards reconsidering your services. @Paytmcare

• 
  Divanshu Rawat (@rawat_divanshu) reported 19 minutes ago

  What a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.

• 
  Bhola (@Arpit0717) reported 19 minutes ago

  Pls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda

• 
  vishnu poddar (@VISON2233) reported 21 minutes ago

  @Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised

• 
  bhawna (@bhawna2212) reported 23 minutes ago

  @Paytm Is this how you value and treat your customers? Repeated assurances without any actual resolution are extremely disappointing. Please provide a clear timeline and resolve my issue at the earliest.

• 
  🎭SOURAV_NAYAK🎭 (@SOURAV_NAYAK0_1) reported 25 minutes ago

  When I'm Login My Paytm Number App Showing something went wrong please try again after some time. Please resolve this Unable to upload screenshot due to app security reasons @Paytmcare

• 
  The Lovely Lola (Emperor Mikes fav geisha) (@MikeWat46615010) reported 27 minutes ago

  @paytmcare wierd issue seems to be occuring on your app. Kindly respond via dm

• 
  Nikhil (@kumarnikhil2209) reported 27 minutes ago

  @Paytmcare The scan and pay widget stopped working

• 
  Vishal anand (@Vishalanand451) reported 28 minutes ago

  Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm My contact number is 9852914218 @Paytmcare

• 
  Karthik Malyala (@malyalakarthik9) reported 29 minutes ago

  @Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?

• 
  GK Aujla (@theviper5911) reported 31 minutes ago

  @Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care

• 
  Pankaj Sharma (@pankx00019) reported 33 minutes ago

  @UPI_NPCI @Paytmcare are u sleeping or what .. my money is struck due to your **** platform

• 
  Ravi Mangnani (@sanjuravi) reported 40 minutes ago

  @Paytm @Paytmcare Facing login error: "Warning [00000] Device environment is not correct." My device is secure, unrooted, & fully updated. Please help resolve this security lock. #Paytm #PaytmCare #PaytmIssue

• 
  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 40 minutes ago

  Kya ghanta application hai be tum logon ka , Every single time call comes or goes, it only goes to automated voice support, Not even a single Live agent @PaytmBusiness @Paytm Most useless customer service I have seen, only ******* boys, not even a single Live agent.

• 
  प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported 42 minutes ago

  @Paytmcare Thanks @Paytm @Paytmcare my issue is resolved

• 
  Nithin K L (@nithinkl_) reported 42 minutes ago

  @Paytmcare Please help me to refund the money this is very bad service you guys are doing its more than even 48 hours

• 
  Kuldeep (@Kuldeep14shukla) reported 43 minutes ago

  My brother purchased @amazonIN vocher through @Paytm but It says already redeemed pls help money not credited

• 
  yugalll (@mib0098) reported 43 minutes ago

  pathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.

• 
  Avijit Das 🇮🇳 (@Avijit_Das) reported 49 minutes ago

  @Paytmcare Hello Hemant, I have got some response in DM. It assumes that the problem is with the user. It assumes 1) my app is not up to date & 2) I had unstable connection. Good luck improving your service with that attitude.

• 
  Vineet (@lost_secular) reported 56 minutes ago

  @Paytmcare , paid through paytm on @Meesho_Official, payment completes, money get deducted, @Paytm confirms the payment, but order is not processed. Your chatbots do jot help. Ticket 200012319393 gets closed without any resolution. No refund yet Process the refund asap

• 
  Parvinder Singh* (@saini_69) reported 1 hour ago

  @Paytm party light is not working

• 
  Vishal anand (@Vishalanand451) reported 1 hour ago

  Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm @Paytmcare

• 
  Satyajeet Sahu (@Satyaje72890300) reported 1 hour ago

  @Paytmcare Dear Ria, Please let me know how much time you will need to verify and settle a refund transaction from your end, and why a customer will wait for so long to get his money refunded. Kindly revert the amount otherwise I will be forced to take some legal action

• 
  vishnu poddar (@VISON2233) reported 1 hour ago

  @Paytmcare @Paytm cares only for money & frustrating its users, even after so much downfall paytm hasn't learnt it's lesson. You issue cash back code it's showing its already been used though code was never used, screenshot & source of code provided still want more proof of video