Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (44%)
• Website (22%)
• Transactions (17%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

City	Problem Type	Report Time
Haridwar	Transfer	10 hours ago
Bhubaneshwar	Website	10 hours ago
Agra	Mobile App	13 days ago
Chhindwāra	Mobile App	20 days ago
Jaipur	Mobile App	23 days ago
New Delhi	Mobile App	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muhammad shadab (@Muhamma42285812) reported 11 minutes ago

  @Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money

• 
  Hrishikesh Chaavan 🏹 (@h_chaavan) reported 13 minutes ago

  @Paytmcare @vijayshekhar your customer care is third class

• 
  Sagar Jain (@IM_SAGARCASTIC) reported 15 minutes ago

  It's been a week but my problem was not resolved even when the last date was 01-06-2026. @Paytm @Paytmcare now when I'm contacting customer support, getting to an executive is impossible just computer is there. Kindly resolve @Paytm

• 
  Yogesh Yadav (@yadavyogesh89) reported 16 minutes ago

  This is a complete failure of service! @PaytmCare replaced my device after so much harassment, and the new Soundbox died within 3 days. Who will compensate for my business loss, @vijayshekhar? Stop giving automated replies and resolve this now! Ticket ID: 500009091758 @Paytm

• 
  Foger Rederer (@RubberBullet2) reported 17 minutes ago

  @Paytmcare my bank account has been debited with an amount that I can't trace because I can't login to Paytm. What's going on??

• 
  Maz Haque (@MazHaque2) reported 24 minutes ago

  @Paytm @Paytmcare @PaytmBank need to get a cancelled cheque from my paytm app but not able to. Please help with the procedure.

• 
  Pushpendra (@ojasgabbar20) reported 25 minutes ago

  @Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.

• 
  itsmesandy ☀️ (@sansin83) reported 27 minutes ago

  @Paytmcare send u the details via dm, kindly look into it, daylight robbery it is n ur customer care is slow n not responding

• 
  Zetarium (@farhan_aahmad) reported 29 minutes ago

  @Paytm are you will to lose your customer because of your customer service . From 6 -7 you don't care about my problem no solution nothing at all that the hell is your support .... I dm them yesterday but no reply from then

• 
  Naamah Retiwala (@naamah1510) reported 31 minutes ago

  @Paytmcare Thank you. Now it's working fine. But I lost around 500 gold coins because of your technical issue.

• 
  Mandeep Singh (@eyemandeepsingh) reported 31 minutes ago

  Hello Team, please resolve my paytm payment bank issue. Money is stucked in FD account Please help me and provide a call back. @Paytm @PaytmBank @Paytmcare

• 
  Midhun Kumar (@Spider_Midhun) reported 32 minutes ago

  I have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm

• 
  ＬＥＯ 🍥 (@i_lexo) reported 32 minutes ago

  @Paytm @Paytmcare Ticket ID: 200011831764 order 27114185477 this voucher not working on my business account i buy direct from amazon so please refund also unblock from @Paytmcare

• 
  MAHESH PATEL (@333_mahesh) reported 36 minutes ago

  @Paytmcare your site has crashed and some of the portions are unable to open. What is this nonsense going on. Have you crashed indefinitely and r you going out of business. My invested money is not being accessed to on your site. R u finished or in the process. Iam anxious

• 
  Nilavarasan V (@nilavarasan_v) reported 37 minutes ago

  @Paytmcare Sent to DM as requested. Kindly take it further and resolve the issue.

• 
  Leandraa 🍋 (@Lily_putti) reported 39 minutes ago

  It was booked from @Paytm ... Help

• 
  Ajay Kumar (@kasnia_Ajay30) reported 39 minutes ago

  @Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...

• 
  Samrat Ghosh⚓️(65/100) (@samratghosh54) reported 41 minutes ago

  @Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.

• 
  CJP_2029 (@sunilbxnoi) reported 42 minutes ago

  @PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.

• 
  ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported 43 minutes ago

  @Paytm can I request to help out

• 
  Raghav sharma (@Raghav_545) reported 45 minutes ago

  @Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.

• 
  Rakshith . V (@rakshith_2004) reported 50 minutes ago

  @Paytmcare @Pavankalya56718 Hello team I'm writing this to raise a complaint about the issue where I unable to login to my paytm account, the message shows account is under review and may take upto 3-5 days, but it's been a week and still the message pops-up while logging in..!

• 
  𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported 50 minutes ago

  @pumapuma321 @Paytm It's routine why because they provide worst service.

• 
  chandrashekar srinivasan (@The_DailyEditor) reported 52 minutes ago

  @Paytm having repeated issues with your upi app saying my bank account is inactive when it is not! Have triple checked with my bank, account is fully active. Why are you blocking payments?

• 
  Nihar Ranjan 💫 (@garibceo) reported 58 minutes ago

  @JioCare Don’t you get my point as informed I have already done recharge via @Paytm and still not working.!!

• 
  Aqib Khalid (@AqibKhalid5) reported 59 minutes ago

  @Paytmcare There is no resolved from your side My number is showing as before your number is blocked from accessing Paytm. Access denied

• 
  Tareek Aaryan (@Tareek_Aaryan) reported 1 hour ago

  @Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve

• 
  Ravi MP Sharma (@imrvsharma) reported 1 hour ago

  @Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint.@Paytm @vijayshekhar

• 
  சர்மா இராமசாமி (@Itz_rsharma) reported 1 hour ago

  Dear @DashReels, @Paytmcare and @NPCI_NPCI, I had already cancelled the AutoPay/subscription mandate for DashReels, but ₹399 has still been auto-debited from my bank account without my consent. This is an unauthorized recurring transaction. Kindly investigate this issue, process

• 
  Raosahab (@NitishRaosahab9) reported 1 hour ago

  @Paytmcare Check out the dm and please quickly solve my problem