Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/30/2026 20:35

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (60%)

    Transactions (60%)

  2. Login (40%)

    Login (40%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Anilkum21034944 Anilkumar (@Anilkum21034944) reported

    I visited kyc centre! They said @Paytm kyc process is currently off! Why? & Video kyc R also not working!

  • lasiyal_sunil sunil lasiyal (@lasiyal_sunil) reported

    @mnotra_mukesh @Paytm also help this man he wants to do fraud with me. And solve my issue first.

  • candidxfeelings 🌼✨ (@candidxfeelings) reported

    @Paytmcare Are you gonna help? I need to delete my account.

  • GamerNagesh NAGESH_26 (@GamerNagesh) reported

    @Paytmcare @Paytm can u help us amount that I paid is not credited in reciver bank from last 3 days can u help

  • krishnakotiann Krishna Kotian (@krishnakotiann) reported

    @mcdonaldsindia @Paytmcare Placed the order through Paytm, been debited from the account, but still there's no message from mcdelivery and why are your customer care lines always busy, don't you ever want to listen? Order id: 18846535. You should have a help portal for assistance

  • DevrishiChaudh7 Devrishi Chaudhary (@DevrishiChaudh7) reported

    @Paytm please improve your customer service. There is no way where we can connect with your customer service advisor. Even, if we are lucky to connect with your customer the service agent has the audacity to disconnect the call without any resolution. Seriously, unbelievable!

  • ameen_yours IG - ameen_yours (@ameen_yours) reported

    @paytmbankcare @paytmbankcare @Paytmcare will delete this shii***t app as your service are worst let this admit

  • AksAmaraks amarsharma (@AksAmaraks) reported

    @vijayshekhar @Paytm Can we have lightening fast resolution to customer complaints????

  • hiarbhay Abhay Srivastava (@hiarbhay) reported

    @Paytmcare And also not getting any call from your slow team

  • dr_arpitsoni DR ARPIT SONI (@dr_arpitsoni) reported from Bhopal, Madhya Pradesh

    @Paytmcare @Paytm @Paytmcare I Have Deposit My All Payment At before time Of due but how you can block my postpaid account and Support by Your Customer support team I have Many Queries about account

  • Kr00765Vivek vivek kumar (@Kr00765Vivek) reported

    @Paytmcare My account can't be unblocked. Please help me.

  • Sumit_Thakral Sumit Thakral (@Sumit_Thakral) reported

    No Customer Support available in Paytm app & they created automated chat box .. which didnt help .. and for call they only issued IVR .. Not able to communicate directly to any person… Now issue is pending & you have only option- LOSS #paytm @Paytm

  • Sonukus68648351 Sanjib kumar (@Sonukus68648351) reported

    @Paytmcare hey paytm i am not getting my paytm otp while log in in my mobile

  • candidxfeelings 🌼✨ (@candidxfeelings) reported

    I must say @Paytm got the worst ever support team, good for nothing, their dedicated care accounts on Instagram, Twitter don't even reply back, their so called 24×7 support on app is another low by them @Paytmcare @PaytmBank #worst #paytmkaro

  • bajajmudit Mudit Bajaj (@bajajmudit) reported

    @Paytmcare @Paytm @Paytmcare someone called me from +919279675642 to help and ask for a 6 digit code. Is it legit?

  • DEVILSBRAINHACK D€V!L$B₹@!NH@CK€₹ (@DEVILSBRAINHACK) reported

    @ishanagarwal24 Lol but Paytm Payments Bank itself doesn't support it @Paytm

  • hiarbhay Abhay Srivastava (@hiarbhay) reported

    @Paytmcare Dear @Paytmcare your team is too slow, past 5 days but I am not getting my Paytm POS machine

  • karan50100439 karan (@karan50100439) reported

    @Paytm Payment pending issue

  • JatinSinghroha Jatin Singhroha (@JatinSinghroha) reported

    Hi @paytmbankcare @Paytmcare @Paytm, Lost access to paytm account. Somehow new account got created on the same mobile number. Lost 1000+ paytm balance. Lost access to fastag. Not able to use car as well. Check ticket id: 3273347649

  • Guru_shiva404 Ajeet_Bharla🇮🇳 (@Guru_shiva404) reported

    @Paytm @Paytmcare @PaytmBank I don't know where is my aadhar and pan card updated in your application. My personal number isn't updated by you why ? Need help to find my aadhar and pan card updated number and remove my data from this number

  • arpan24x7 Arpan G. Shah 🇮🇳⚡ (@arpan24x7) reported

    @Paytm my existing account not open and when I try to relogin it shows as new account there is not existing details kindly resolve. I try to connect your customer care but there is no number to contact n talk with you.

  • harshitjain03 harshit (@harshitjain03) reported

    @Paytmcare My issue has been pending since 10 days now , your customer care had to get back to me in 48 hours but its been 10 days . ARe you not taking this serious ??? What are you upto ??

  • manishvardhann Manish vardhann (@manishvardhann) reported

    @JayminSOfficial @Paytm Good to hear that @Paytm also assures users that UPI Lite will “never fail” even during peak transaction hours and eludes banks’ success rate issues.

  • Raviyadav2408 Ravi Yadav (@Raviyadav2408) reported

    @Paytm I want to deactivate my paytm postpaid account. Please help me in this matter.

  • VarmaResha Resha varma (@VarmaResha) reported

    @Paytm today we faced fraud and money was deducted from account. We raised a cyber complain but paytm help us in this case?

  • _mr_ali_3004 Shamshad Ali (@_mr_ali_3004) reported

    I have booked a ticket by paytm app. When I was booking my ticket it was showing confirmed seats but after payment my tickets are showing waiting seats.customer care didn't response also. Give me a full a refund or confirmed ticket. Pnr-2256853781 @Paytm @IRCTCofficial

  • MadhanK09020753 Madhan Kumar (@MadhanK09020753) reported

    @Paytmcare Bill amount clear postpaid account blocked please help unblock account

  • ashokroy12 AK Ashok (@ashokroy12) reported

    @Paytmcare @Qari_Ahraz Paytm care is fake still not resolved my issues simply they're asking share details in DM

  • manoj_rammohan Manoj Rammohan (@manoj_rammohan) reported

    @Paytm people are queuing up to enter @WorldBookFair the online ticketing system is not working.. digitisation making things difficult!! @ITPODesk

  • SonalChauhan876 Sonal Chauhan (@SonalChauhan876) reported

    @Paytmcare Where is the solution I shared alot of things still not resolved my problem