Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (47%)
• Website (20%)
• Transactions (13%)
• Login (7%)
• Withdrawals (7%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

City	Problem Type	Report Time
Haridwar	Transfer	12 days ago
Bhubaneshwar	Website	12 days ago
Agra	Mobile App	25 days ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	1 month ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harsh (@casperrr_exe) reported 2 minutes ago

  @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

• 
  Ashish A Panchbhai (@AshishSkater25) reported 3 minutes ago

  @Paytm Last two weeks I was in Indonesia while I back from Indonesia my Paytm is not working It's showing WARNING Device environment is not correct

• 
  Vinod R Saravaiya (@saravaiya_r) reported 8 minutes ago

  @Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same

• 
  Aditi Tewari (@adititewari13) reported 9 minutes ago

  @Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.

• 
  Ajay kumar (@REWADIKHEDIYA) reported 10 minutes ago

  Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

• 
  MULK RAJ ANAND (@VoteMulkraj) reported 12 minutes ago

  This is a clear case of service downgrade and misrepresentation. Customers paid for AC Sleeper comfort but received a completely different service without prior notice. Requesting immediate intervention, investigation, and appropriate refund/compensation. @Paytm @vijayshekhar

• 
  Dhruv Ramjiyani (@imDhruv15) reported 13 minutes ago

  @Paytmcare @Paytmcare just checked, Paytm has failed my transaction and telling payment will be refunded. And here they were in fully confidence that we have sent payment. What a worst service ever, they don’t have any proper customer care support also, the worst Ai chatbot only comes.

• 
  Muhammad shadab (@Muhamma42285812) reported 15 minutes ago

  @Paytm @Paytmcare I am not getting any help please do call me fast I want to cancel and get my refund

• 
  Vicky 🇮🇳 (@vikram_wadhwani) reported 17 minutes ago

  @Paytmcare @Paytm you have third class customer support. I have been repeatedly trying to get status on my ticket 500009441446,but all my efforts to reach you are in vain.Try to understand not every query can be solved through BOT,keep an option open for human interaction.

• 
  Mia Brandt (@ms_miabrandt) reported 19 minutes ago

  @goyalvpn @Paytmcare @PriyankaVe17977 You have this issue too?

• 
  Pardeep Rana (@Cybercellteam) reported 20 minutes ago

  @Paytmcare Hi, I want to know how to update PAN in Paytm App. Please help me with this.

• 
  Paytm Care (@Paytmcare) reported 23 minutes ago

  @RealAnshul12 @OfficialSBICare @Paytm Hi Anshul, Waseem here. I can see you'd like to remove your saved card details. Please open Paytm > Menu (☰) > My Payment Settings > Settings/Saved Payment Details & Other Settings, then swipe left on the saved card/account and tap Delete. If you face any error, share the exact message via DM, and I'll assist further.

• 
  as (@as_010399) reported 24 minutes ago

  @PaytmBank I want my Paytm bank statement for the month of February 2022. Help me with the same. @Paytm @Paytmcare

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 24 minutes ago

  Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

• 
  Virendra Singh (@virurathore024) reported 27 minutes ago

  @Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.

• 
  Aftab Khan (@Aftabkhan_23) reported 28 minutes ago

  The @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare

• 
  Dhruv Ramjiyani (@imDhruv15) reported 31 minutes ago

  @Paytmcare It’s not my problem, what to do now??

• 
  KING_K (@GODKILLER387) reported 32 minutes ago

  @Paytmcare At this point it's getting absurd 😞 I regret why did I even use paytm. The support is doing nothing my payment is stuck for 24 hours and I'm not even getting a single reply

• 
  Dhruv Ramjiyani (@imDhruv15) reported 32 minutes ago

  @Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank

• 
  Mohit Verma (@MohitVe74672466) reported 32 minutes ago

  @Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 33 minutes ago

  Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytmcare

• 
  bacardi sharma (@bacardisharma) reported 34 minutes ago

  @Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this

• 
  Muhammad shadab (@Muhamma42285812) reported 37 minutes ago

  @Paytmcare No this was raised earlier and I tried before 6 hr and same issue happend I am not going leave this issue simply I want my refund

• 
  Devansh Sharma (@champdevansh) reported 46 minutes ago

  @theLisanAlGhaib @Paytm Nah they said they will look into the issue and try to solve asap. Did you raise any ticket or get any call from them?

• 
  RAVI SHANKAR (@KumrShankar) reported 47 minutes ago

  @Paytmcare Why I'm unable to withdraw my money from Paytm payment bank. Kindly help me !!

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 49 minutes ago

  and there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 50 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  Khair (@theden03) reported 52 minutes ago

  @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

• 
  I.Kayyum.Abbasi (@ikayyumkhan786) reported 59 minutes ago

  @Paytmcare Do not buy metro tickets through Paytm barcode is not working and no one is helping

• 
  itsmesandy ☀️ (@sansin83) reported 1 hour ago

  @Paytmcare its been 2 weeks n u have still not resolved my issue, 6k struck with u n plz wake up,,the most fraud n pathetic service by paytm