Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Website (23%)
- Transactions (8%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 3 days ago |
|
New Delhi
|
Mobile App | 11 days ago |
|
Haridwar
|
Transfer | 1 month ago |
|
Bhubaneshwar
|
Website | 1 month ago |
|
Agra
|
Mobile App | 1 month ago |
|
Chhindwāra
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
YadavVijay (@Yadayvijay1) reported@Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26
-
Krishno Biswas (@KrishnO04) reportedSir I haven't been able to access my Paytm account for the past 15 days. I have been constantly sending DMs about this, yet you haven't been able to resolve the issue. Why is this happening? Should I just deactivate my Paytm account? @vijayshekhar @Paytmcare
-
Shubham (@ShubhammBtr) reported@gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.
-
Zaidi (@AbbasZaidi08) reported@Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.
-
Ajay kumar (@REWADIKHEDIYA) reported@Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
-
Madhan Anbalagan (@madhanstweets) reportedCredit card bill payment issue since June 30 2026. Rs 36000 debited from me but not credited to the card account. Only chat bot support is there. No customer care number. 3 days have passed. Use paytm at your own risk. #paytm @Paytmcare
-
Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
-
Shaikh Rehan (@Sheikhrehan234) reportedPlease solve my problem ,and take action against your agent @Paytm @Paytmcare
-
Sharad.N (@Sharad_N_D) reported@PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..
-
shajad ali (@shajada65894051) reported@vijayshekhar @PaytmBusiness @Paytm fraud service by paytm deduct my amount without my consent and after 10 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay
-
MODIfied Sree (@MODIfiedSree) reported@PaytmMoneyCare It's been 20 days still no resolution on this @PaytmMoney @Paytmcare worst customer care.
-
SATS (@MamataP1275) reported@PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm
-
Shreegas_Pune (@ShreeGas_Pimpri) reported@Paytmcare since years now we have been requesting for a sound PoS machine. Existing machine is not working since years now and even after repeated follow up with your lethargic third class local team there is absolute disregard to our concerns except fake commitments.
-
Kartikey Mehta (@kartikey_design) reported@Paytm completely sucks... They are so ****** in terms of thir customer service. I had a bus booked through paytm which is delayed by almost 1.5 hours. Operator is saying it will be late by around 1.5 hr more. And paytm is so bad that they aren't even replying to any tickets.
-
Sujit Pingale (@Sujit13) reportedAlso, if you have enabled AutoPay, verify which app is processing your payments. If it’s charging an unnecessary platform fee, consider disabling it and paying through a service that doesn’t charge extra. Be an informed consumer. Compare before you pay. @PhonePe @Paytm
-
Suryadev Pushpam (@isuryadev) reported@Paytm @vijayshekhar @mdeora1 Why paytm bank account is not working
-
Shiva Krishna (@Shiva92350) reportedMy funds have been unjustly put on hold by @PaytmBusiness without any explanation. I’ve raised multiple requests, but customer support is completely ignoring me. This is unacceptable and impacting my finances. Please resolve this and release my money immediately @Paytm
-
Nemo🐠 (@indiaredeem) reported@Paytmcare Respond to the customer !! not me @CaneCitizenUno
-
Sanchit gupta (@Sanchit1620) reported@TRAI @Paytm is using 1600 10 3645 mobile number to initiate promotional call or reminder call for his service like car and health insurance. While as per my understanding 1600 number is only for banking services. Please look into this.
-
Ajay kumar (@REWADIKHEDIYA) reported@Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
-
Khoj Khabari (@SatishPathakCSC) reported@PaytmBusiness @Paytmcare i have ordered paytm sound box but due to unprofessional behaviour of delivery partner they marked delivered take otp and now denying to deliver at my location.Please help about it
-
IX (@ishuraj) reported@Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well
-
Nikk (@abhi_verma05) reported@PaytmBusiness @Paytm @vijayshekhar Paytm business totally fraud there is no customer care my settle yet showing pending pathetic chutiya company they Harrash people and keep there money
-
Brundha (@brundhareddy24) reported@Paytmcare @Paytm Such a disgusting customer service. Cant even call to any number. Atleast we should get proper response right, its been more than a month . I have never seen such a worst platform ever
-
Harsh (@casperrr_exe) reported@Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?
-
Arpit (@ArpitRa12715246) reportedDear @Paytmcare @PaytmBusiness Still not any update. Already completed 72hr but still no update from our end It's very frustrating and pathetic service.
-
Naveet Bali (@BaliNaveet) reported@Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !
-
Amaan khan (@beingamaankhann) reported@Paytm If the paytm payment bank has been closed then why that transaction was successful because if the bank was closed then payment should be failed but it was successful. Please help otherwise i will escalate this issue
-
सूरज Takrani ♥️ (@surajtakrani) reportedDear @Paytm, my issue is still unresolved, yet my support ticket has been closed. Closing a ticket without providing a solution is frustrating. Please review my case and help resolve the issue.
-
vishal kumar singh (@vishalromeo1994) reported@Paytmcare You are not replying I have message you why pay service too slow should I stop using paytm or what there are alternative you are going to loose your important customer i think