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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 26% Transactions (26%)
  • 14% Login (14%)
  • 3% Withdrawals (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, and Port Blair.

CityProblem TypeReport Time
Cochin Transactions 3 days ago
Shillong Mobile App 9 days ago
Pune Withdrawals 19 days ago
Chhindwāra Transactions 27 days ago
Noida Transactions 1 month ago
Pānīpat Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • singhaayush2106
    Aayush 𝕏 (@singhaayush2106) reported

    @Paytmcare because of your app I made a payment to different person and I am not able to contact with that person. Help me in getting my money back

  • SaddamK62419851
    Saddam Khan (@SaddamK62419851) reported

    @vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.

  • iamlalit19
    Lalit (@iamlalit19) reported

    @MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing

  • Vic_Vij
    vijay (@Vic_Vij) reported

    @Paytm @HDFC_Bank @vijayshekhar 📩 - However, we find that the transaction was made towards "HDFC Life Insurance" and we found that the Card holder Name was provided as "Vijay" and the Merchant Name was captured as "Vijay Shekar Sharma", due to KYC mismatch the letter was sent based on working captial policy.

  • vish_0345
    Rohit (@vish_0345) reported

    Unable to view my FD status. Unable to break the FD. Help me. @Paytm @Paytmcare

  • visionaryo75157
    VISIONARY DEV🌟 (@visionaryo75157) reported

    @Paytmcare @SwapnilDhwani I am also having same issue with paytm gold

  • FurqanFahmad
    furqan ahmad (@FurqanFahmad) reported

    @Paytmcare @Paytm device environment not correct after doing all possible solutions. Please help me to reach out from this error.

  • nanireddyy77
    Nani Reddy (@nanireddyy77) reported

    @Paytmcare Issue still not resolved @Paytmcare

  • pooniya188
    sandip pooniya (@pooniya188) reported

    @Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm

  • tanna_dxt
    Tanmay Dixit 🧢 (@tanna_dxt) reported

    @Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    @Paytm Its' been a week. My issue has not been resolved. Only automated replies.

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    @Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you

  • das_pritish01
    das pritish01 (@das_pritish01) reported

    @Paytmcare @PaytmBusiness @Paytm Hey, my staff and I aren't receiving SMS alerts for incoming payments. Could you please enable instant SMS notifications on our registered numbers? Merchant ID: AlXDQr64372292677354 Reg Mob no - 700842812 Quick help on this would be appreciated!

  • RaviCha98908365
    Ravi Chaurasia (@RaviCha98908365) reported

    @Paytmcare This is still under review? I have already provided the payment proof and transaction details. Please complete the verification urgently and resolve the issue/refund my ₹35 without further delay. I expect a clear resolution, not another generic update.

  • sastasarcasmlol
    sasta sarcasm (@sastasarcasmlol) reported

    I brought car insurance policy But later at kyc stage due to some issues I couldn't upload document. But policy payment was made via credit card. Now I have taken insurance from some other sources. How to get my refund. @Paytmcare

  • thesayanton
    Sayanton (@thesayanton) reported

    @Paytmcare You didn’t resolve my issue. I closed my account because you failed to resolve it.

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

  • Jiteshk24803760
    Jiteshkumar (@Jiteshk24803760) reported

    Paytm for business login nhi ho reha h coustomer care m bhi 5 bar coll kar li fir bhi kyo response nhi mile reha h Mari Paytm for business login kar do bhot time sa problem ho reha h @Paytmcare @PaytmBusiness

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    @Paytmcare Any update or still working on it

  • Dumeai_
    dume.ai (@Dumeai_) reported

    @Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561

  • shekharrishabh8
    Rishabh (@shekharrishabh8) reported

    @Paytm someone I know booked a flight that got cancelled and did not fly. You are refusing a refund. Not expected from a company I look upto. Can you help me connect to the right people to sort this out? Have all the details.

  • FastLanerCF
    Abhishek Verma (@FastLanerCF) reported

    @Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do

  • mishra_sn1
    Shailja Nandan Mishra (@mishra_sn1) reported

    @PaytmCheckin @Paytmcare URGENT! Booking ID: 27498426894 - Payment processed at 10:50 AM but confirmation STILL PENDING. My flight departs TODAY at 7 PM (GOP→DEL). I don't have my ticket yet! This needs immediate resolution NOW. Please help! 🆘 #PayTMTravel

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    Hello Team @Paytmcare can you please provide an update on this? Only telling you are working , but no solutions

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I have updated my device and issue is same

  • mouniknarasimha
    Mounik Narasimha (@mouniknarasimha) reported

    @Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.

  • somnathdasgup14
    Somnath Dasgupta (@somnathdasgup14) reported

    @Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.

  • pradeepdeepu077
    pradeep (@pradeepdeepu077) reported

    @KotakBankLtd , what a scam bro you sell your credit card saying 3x rewards on flights using Unbox, then when you go buy a ticket its ******* 3 times costlier than any other app. What the hell is this ? @EaseMyTrip you are the fraud behind this. Bag-Del @Paytm 11k & urs 26k WTF