Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (41%)
• Website (24%)
• Transactions (18%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

City	Problem Type	Report Time
Haridwar	Transfer	6 days ago
Bhubaneshwar	Website	6 days ago
Agra	Mobile App	19 days ago
Chhindwāra	Mobile App	26 days ago
Jaipur	Mobile App	29 days ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vinod R Saravaiya (@saravaiya_r) reported 9 minutes ago

  @Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same

• 
  Gyan Dixit (@GyanDixit4) reported 10 minutes ago

  @Paytm hi, don't u have any cust helpline or email to reach out to u for support? I can't delete PPB account as I can't delete an automatic pmt tagged to it. Ur Paytm Assit bot is barely of any help. What should I do? Send u complaint by post to ur registered address with MCA?

• 
  Manish sabharwal (@Manishs44898627) reported 15 minutes ago

  @Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good

• 
  Ateesh Kumar Bhardwaj (@BhardwajAteesh) reported 16 minutes ago

  2 months I’ve been trying to deactivate my Paytm Soundbox afterclosing mybusiness. Raised 20+ tickets, multiple follow-ups, and even field visit yet no resolution. Extremely disappointing customer support experience.Sharing this in hopes of getti@vijayshekhar @Paytm @Paytmcare

• 
  UNCLE DADDY (@MemerYaaravar) reported 16 minutes ago

  Why you replied @Paytmcare @Paytm when you don't wanted to solve the problem. Its 4 day after your tweet and you are not responding the message from last 72 hrs.

• 
  Pushpendra (@ojasgabbar20) reported 17 minutes ago

  @Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.

• 
  itsmesandy ☀️ (@sansin83) reported 27 minutes ago

  @Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact

• 
  Lavanya A. (@happybychoicee) reported 27 minutes ago

  @Paytm @Paytmcare another hopeless experience Order ID: 27097216424 - tickets have NOT BEEN CONFIRMED. payment has been made AND I HAVE MY TRAVEL PLANNED?? @nuegoindia Urgent support required.

• 
  Saurav Sagar (@mello_drama020) reported 28 minutes ago

  @IndiGo6E @Paytmcare Indigo is asking to contact Paytm for a refund. @Paytmcare please help me to connect with your customer care executive Via Call.

• 
  Aqib Khalid (@AqibKhalid5) reported 29 minutes ago

  @Paytmcare This level of customer support is extremely disappointing. I request that my issue be reviewed urgently and resolved as soon as possible. If there is any specific reason for the block, please provide a clear explanation. I expect a prompt response and resolution

• 
  दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported 32 minutes ago

  @Paytmcare @vijayshekhar @PizzaHutIN I am following with support team from 24th May but not getting any resolution. Ticket no- 200011735369 Very worst service.

• 
  it's me Amit (@_oyeamit) reported 33 minutes ago

  Hi @Paytm from past 1 week I am unable to use Paytm why. It's showing your device is incorrect please resolve my issue as soon as possible I'm a very loyal user of Paytm for the last 9-10 years but why is this happening. It's warning sign coming @Paytmcare @Paytm #paytm

• 
  Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported 34 minutes ago

  @Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm

• 
  Tareek Aaryan (@Tareek_Aaryan) reported 36 minutes ago

  @PaytmBusiness @Paytmcare @SMFGIndia My complaint is already under review with SMFG and Paytm. However, today multiple auto-debits of INR 620 have been processed from my account while the loan adjustment and due calculation issues are still under investigation.

• 
  Surmeet Singh (@Surmeet2108) reported 37 minutes ago

  @Paytm soundbox is a Nightmare and not a service... They will Loot you to fullest... @Paytmcare is useless

• 
  Aqib Khalid (@AqibKhalid5) reported 39 minutes ago

  @Paytmcare What's the specific reason for the block ?

• 
  Nileesh (@Nileesh03h) reported 45 minutes ago

  Each and every payment, recharge failed No any help from customer care No any customer care number available on app , resolved issue @Paytm

• 
  Dhruv Ramjiyani (@imDhruv15) reported 46 minutes ago

  @Paytmcare It’s not my problem, what to do now??

• 
  Shobhit (@mehrotra_05) reported 46 minutes ago

  Took a big L today. Somehow missed adding my surname in a @AkasaAir flight booked via @Paytmcare and now they're saying you cannot add a surname. No clarity on if I'll be allowed boarding or not and if they can help make a fresh booking. I keep finding ways to lose money 🥲

• 
  Anand Sagar™💯 (@Anandsagar1977) reported 49 minutes ago

  @Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve

• 
  Garvit Goyal (@garvitgoyal31) reported 51 minutes ago

  @Paytmcare card machine not working since 2 months. Raised complaints 3 times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id- 500009072486, 500009267389

• 
  Siddharth Gupta (@siddhu2512) reported 52 minutes ago

  @Paytm @Paytmcare @SuryodayBank why is this happening to my paytm since I have opted the postpaid service by Suryoday small finance bank??? I am unable to open my paytm app. Resolve this immediately.

• 
  Rishabh (@rishinanda007) reported 55 minutes ago

  @Paytmcare that there is some error on our side so the amount will be reversed within 48 hours and now the supervisor mandeep on helpline advised me that he is taking this to concerned team and then he disconnected the call and then keshav from @Paytm @RBI

• 
  Neeraj Kashyap (@neerajkashyap88) reported 56 minutes ago

  Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

• 
  Ajay Kumar (@kasnia_Ajay30) reported 56 minutes ago

  @Paytmcare Is it your service? Worst mistake that for booking a air ticket I used Paytm. For just one GST invoice, how may times I have to raise a help ticket...@PaytmCheckin @vijayshekhar

• 
  Aqib Khalid (@AqibKhalid5) reported 57 minutes ago

  @Paytmcare It's frustrating me now Your support is so bad I can't explain I'm waiting for 16 days now.

• 
  Abhishek Kumar Singh (@abh1kr) reported 1 hour ago

  @Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?

• 
  D (@indiemarwari) reported 1 hour ago

  @Sheetalllsoniii @Paytmcare This bus is a nightmare for passengers. Stop his registration from your company ASAP. Listen to your customer complaints. 10 hour journey has become a 24 hours journey in this **** bus company.

• 
  Shobhit (@mehrotra_05) reported 1 hour ago

  @Paytm I have cancelled a flight ticket from your platform and there is no update about the refund. The airline says they have sent the amount back but I don't see the same anywhere in the @Paytm app, and obviously the app support page is AI ENABLED so that makes it useless

• 
  Bappy Kumar (@BappyKu68879203) reported 1 hour ago

  @Paytm I was making a UPI transaction of 9700rs and the the transaction has failed but the money was debited from my bank account UPI reference number 208000439392 ... Please solve my issue and refund the amount .. it was very crucial transaction an need this money in urgency