Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Transactions | 4 days ago |
|
Noida
|
Transactions | 16 days ago |
|
Pānīpat
|
Login | 16 days ago |
|
New Delhi
|
Transactions | 16 days ago |
|
Chhindwāra
|
Transactions | 16 days ago |
|
Bengaluru
|
Mobile App | 16 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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divas dwivedi (@divas_dwivedi) reported@Paytmcare @PhonePe please help here.
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported@PaytmCare Don't hide behind automated replies! You cleverly hide single-use terms with ZERO warnings on screen to loot users. You stole my ₹2,281 and now shamelessly defending your app's shady UI. Absolute daylight robbery! Fix your app and refund my money now!
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Surjeet Singh (@asksurjeet) reported@Paytmcare 1/6 @Paytmcare cc. @vijayshekhar I’ve been trying for the last 2–3 days and still cannot log in. At this point I no longer need Paytm. Please close my case. Thank you.
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Vikram M (@Vvikramai) reported@vijayshekhar @Paytm I think cashback and offer should highlighted and it should be clearly visible so that people when they go to do recharge and pay bill they should instantly look to offer what they get so these tab should like big and fix at proper place where thumb touch the button very fast.
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minaz fruitwala (@FruitwalaMinaz) reported@Paytmcare i now realised why prople has stopped using paytm , paytm is the new scam , booked a flight tix on paytm , its been one more its still pending . Money has already been deducted , no confirmation yet , no customer cate service #fraudalert #paytm #scam
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Justin Army (@JustnbieberIND) reported@Paytmcare The customer has left shop after he showed us that the payment has been completed. What should I do? Did I lose the amount?
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Kamal Jain (@Kamaljain9351) reported@PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem
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Giri Sai (@noxiousgiri) reported@Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket
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CJ (@acjose93) reported@Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter
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Mohammed Aakif Ulla (@AakifUlla) reported@Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning
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zaheir crazy (@zaheirkhan) reportedIt's been 3 days since I emailed @PaytmCare (Case ID/Email Sent) regarding my hidden wallet, but no reply. Their customer care calls disconnect automatically saying 'number not registered' and AI chat is useless. Need urgent resolution. @Paytm @PaytmBank
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Suresh Kumar Kurapaty (@kurafatygyan) reportedDoes @Paytm @Paytmcare has a human to solve problems ? They have AI enablers strictly avoid when money has to refund even after all details provided. This AI bolts sucks
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Naveen Fx 🇮🇳 (@Editor_naveen) reported@Paytm third class app worst experience , wrongly sent amount thru upi to wrong person , raised request customer support they are not providing contact info or refund back amount #Paytm fails Guys Beaware this Paytm never suggest to anyone
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Ujjwal Khanna (@Ujjwalkhannaa) reported@Paytmcare Utterly disappointed with your customer care @Paytm Absolutely pathetic #paytm #pathetic
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nik (@rhysnik) reported@Paytmcare I am not interested in a phone conversation regarding this matter anymore, as your customer care agents only give standard, unhelpful replies. I require a clear, technical response in writing here regarding why my default preference was overridden.
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Sharath B (@Sharath85852559) reported@Paytmcare When it will be resolved. It more than 5 days what is the issue could you pls explain
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SY (@might_offend) reported@Paytm @Paytmcare - WHERE THE HELL IS YOUR CUSTOMER SUPPORT?! My elderly mother is struggling to close her account for past 10 DAYS but is unable to because she cannot cancel an active mandate as she changed her mobile number at the bank. (1/2)
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Shrishti Rai (@ShrishtiRaii) reported@Paytmcare @Paytm i have received no communication from your end yet for the refund. It only shows ticket raised. No follow up. Nothing. Pathetic customer support.
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Reddy (@iam_Rah12627) reported@Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..
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prafullilani (@prafullilani123) reported@Paytm @Paytmcare I have yet not recieved any response from u guys apart from 'pls share your numbr'. Kindly dont do anything till I make a video viral on Insta of providing poor service and looting people of hard earned money, and it gets circulated on whole social media #Shame!
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Viki (@vikis550) reported@PaytmBusiness @Paytmcare @vijayshekhar Kuch option sirf dikhawe k liye de rkhe h . Jese ki SPECIFIC QR ACCESS TO CASHIER ye function work nhi krta . App main MERCHANT CARE se baat ki to usne bhi mera bhut time waste kiya kbhi kuch kbhi kuch btaya jo working nhi tha.
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sachin bansode (@sachin_6600) reported@vijayshekhar it would be @Paytm if you were to work harder @vijayshekhar and solve bigger problems in the financial space.
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CJ (@acjose93) reported@PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.
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Pramod Maurya (@PramodM54521118) reported& when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.
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YM (@im_whYM) reported@Superman18d Uninstall this **** app. Move to different payment app and enjoy life. @Paytm sucks.
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rajan ahuja (@rajanahuja9) reported@Paytmcare Can you help to process cancellation and refund
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CJ (@acjose93) reported@Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter
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Anisha 🏳️🌈 (@shutupanisha) reported@Paytmcare Okay I will check back in 48 hours. This is really horrible customer service I must say.
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Ayush💥 (@_ayushilicious) reported@Paytmcare @Paytmcare This is not done yet. Please help out
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Surjeet Singh (@asksurjeet) reported@Paytmcare 1/3 Thank you for the update, @Paytmcare. Appreciate you reviewing the device verification issue on priority. Please keep me posted as soon as there’s any progress.