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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (48%)
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Mobile App (39%)
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Website (4%)
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Login (4%)
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Transfer (4%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chennai, Shillong, New Delhi, Delhi, Meerut, Hyderabad and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Mobile App | |
| Shillong |
Transfer | |
| New Delhi |
Mobile App | |
| Chennai |
Transactions | |
| Delhi |
Transactions | |
| Meerut |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Balwant Singh
(@Balwant72146518) reported
No help or response from yet from your side . I share all details and screen shot yesterday Poor service @Paytm @Paytmcare
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Sunny
(@thinkif) reported
Hi @Paytm @Paytmcare I made the complete payment on my postpaid account on 3rd of current month and was promised a late fee waiver by your field agent. However, it has not been applied and now another late fee on top of that has been charged. Please help to apply the waiver
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Vinod BM
(@VinodBM15) reported
@Paytm Very worst service no customer support and 4.25 % charging adding wallent bludy service 😡😡😡
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Deepak Singh Tomar
(@Tomar43Deepak) reported
@Paytmcare @PAYTMPOSTPAID6 Dear, Please provide some pin point customer contact or email for postpaid customer issue resolutions. Only chat bot available and no one live executive for customers. I want to close my Postpaid account, please provide some contact email or number.
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Raju
(@4ujagannath) reported
@Paytmcare wht is this..?you don’t even give a reminder for the due date…?I never expected this kind of service from you.Anyway pleas tell me how to close the postpaid option..?
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Avdhesh Kumar Sharma
(@Digital1avi) reported
@Paytm (@Paytmcare) Like a fraud company, they charge anything to the innocent customer and when that poor person wants to connect with them, you have set up the chat support in such a way that he cannot talk to them easily. #Paytm #paytmcare #ConsumerRights
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Vivek Verma
(@VRV_1719) reported
@Paytm @Paytmcare pathetic customer service. I have asked so many times abt my query but again & again copy pasting a standard reply and not answering my query. This is how you deal??shameful
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Deepak
(@deepak07301) reported
@Paytm call itself digital payment application and is still is unable to retrieve details of accounts from last 10 days. @Paytmcare will just send automated replies that we are looking into issues. Will never use paytm again
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Carol
(@Carolsofficial) reported
@Paytm Having an issue order failed multiple times 7768052563
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Paytm Care
(@RomanRence1) reported
@shibajich @Paytmcare Paytm Postpaid customer service toll free number, 08100679393
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Deepak
(@deepak07301) reported
@Paytmcare Your dm doesn’t resolve issue. Instead provide solution of the issue .
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sagar maheshwari
(@sagar__1999) reported
@Paytmcare in scan and pay option by default always paytm pospaid option is selected.why? You are forcing customer to use paytm pospaid. Your help and support in paytm app was very worst. Either closed my paytm Postpaid or remove that default option of paytm pospaid
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$ 8️⃣ 🚩🇮🇳
(@MODIfied_RW) reported
How do we get help for Paytm Postpaid related query. You filthy app is not any option regarding the same. One cant talk to your executive. Is it Paytm or Taliban @vijayshekhar @Paytmcare
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Md gousia
(@Patheticzomato) reported
Hey @Paytmcare i referred my friend and we saved that number for longtime but unfortunately we didn't got cashback and no way to raise complaint... Clearly we downloaded from referral link but there's an error from Paytm.. please look into this.
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Abhishek Anmol
(@AbhishekAnmol14) reported
@Paytm I’m not able to pay postpaid bill and not getting any help from your team. Tell me how should I proceed?
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Satender Kumar
(@hinditadkaa) reported
@Paytmcare We didn't travel, that was not the fog issue... Driver himself said to me to cancel the ticket and asked for the refund. We can wait till the bus arrival but no one was giving appropriate information and upmost due to safety concern we returned back to our home.
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Sanket Tiwari
(@SanketT15420476) reported
@Paytm @Paytmcare The most horrible service of customer care with you guys. I want to deactivate my postpaid account as my limit is not increasing so it's useless to have it. So deactivate it anyhow.
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raman singh
(@raman2701) reported
@Paytm hi my wallet balance is set to zero , which is not correct, can u pls help
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Mohd Afsar
(@MohdAfs05482735) reported
I have paid the rent through credit card via paytm. But amount is still not received into landlord’s account. Please help here to process the amount ASAP @Paytmcare @Paytm
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Deepika🇮🇳
(@Deepika75578196) reported
@Paytmcare your app is processing unauthorized transactions from my bank account and your app based customer service is worst, worst security protection ever
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Utkarsh singh
(@Utkarsh4614) reported
Hi @Paytmcare I was unable to pay my bill because my Paytm postpaid account was not opening yesterday which is still not opening today. Please remove my late payment charge and give me another option to repay it. This problem happened with two of my accounts Reg. No is 8840408499
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Naveen Kumar
(@ndacanaveen) reported
@TheOfficialSBI Yes the refund issue is not sorted , oyo is telling they refunded but I didnt get in my sbi account , UPI was payment mode , through paytm @Paytm @TheOfficialSBI pls check
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Aziz Rahmani | عزیز رحمانی
(@sh1ft3r_7) reported
@Paytm @PaytmBank @paytmbankcare I want to increase my Paytm Postpaid Limit, please help me.
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Carol
(@Carolsofficial) reported
@Paytm unable to use postpaid getting an error while paying rent
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sunil raulo
(@Sunilraulo_) reported
Hi @Paytmcare @Paytm I have made the payment on 1st January for my postpaid but it's not reflecting in my postpaid and you guys have charged late fees as well and there is no way to connect with customer care.
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Aanis
(@Aanis264596) reported
@Paytmcare I sent a query in your dm But no one replying Can you help
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Nijampuramsrikanth
(@nijampuramsrika) reported
so many times i complainted but not use worest service **** it @Paytm @Paytmcare @PaytmBusiness
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Rahul Chawla
(@itachi007619) reported
Have been trying since yesterday to clear my paytm postpaid dues but wasnt able to due to app/server issues. And today I have been charged with Rs 250 as penalty. Trying to connect with paytm postpaid customer care but there is none! @Paytm @Paytmcare
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Gokulakrishnan
(@gokrish98) reported
@Paytmcare i asked for the refund somebody call to me and ask for otp iam the customer care of postpaid refund they stole the money
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KB
(@Janta_Janardan1) reported
@Paytmcare It’s happing and instead of solving trying to divert the issue. #GodsavePaytm check with Indiapower recharge happing or not?