Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 11 days ago |
|
Dārjiling
|
Transactions | 18 days ago |
|
Bengaluru
|
Mobile App | 28 days ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Bmk (@Bmk205338) reported@Paytmcare can you help to cancel and close my account please? I am in the process of closing all payment apps and plan to keep only BHIM. Mobikwiks responded quickly and closed it. But Paytm is dodging it.
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Vikash singh (@vikash_sin41545) reportedAlso, your AI chat support has not been helpful and no callback has been arranged despite multiple attempts. Kindly arrange a callback and resolve this issue urgently @Paytmcare call me please
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Prosenjit Deb (@ProsenjitDeb13) reported@vijayshekhar @Paytm your sale representatives are thief. Dont use paytm just looting customer hard earned money.
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Maverma (@Maverma55555) reported@Paytmcare No response from your side still facing problem access denied
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Md shafiqur Rahman (@Mdshafiqur82552) reported@Paytm Help me I have no experience this thanks
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Adya Prasad Yadav (@santuy377814) reported@Paytmcare Please share payment link my mobile number stolen so I am not able to login that account
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Adhirāj: (@Adhiraajh) reported@Paytm why I'm unable to access my paytm bank account? Money not showing, can't withdraw, should i directly file complaint to RBI ombudsman as fraud/negligence? @Paytmcare @vijayshekhar
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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Ankit Dhokiya (@Ankit5298) reported@Paytmcare @Paytmcare @Paytm nobody is responding, this is not the way to handle customers. I don't feel any customer care even exists for Paytm, it's the only AI generated response I'm getting in help & support section
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Beautiful Day (@BeautifulD12217) reported@Paytmcare Hello please reply in support
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Lakshya khandelwal (@Lakshya50808919) reportedHi @Paytmcare / @PaytmBank @paytmbankcare I’m facing an issue with the mobile app. The Fixed Deposit balance is not loading, and while entering the passcode, it sometimes shows “Something went wrong.” Could you please look into this matter ASAP?
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Sandeep Raina (@sandeepraina112) reportedPaytm must take care of its loyal customers. Please do not block and harass us. Is vijay Shekhar sensitive to the request? @Vss197 @Paytm @Paytmcare
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Adv. Tanmay Dumbre (@dumbre_tanmay) reportedDear @Paytmcare I'm following up regarding the Error of device environment is not good since Jan-Feb 2026 but still I'm not able to access my paytm account and lately haven't even received any updates from your team kindly look into the matter earnestly
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Ayush Sharma (@AyushSharm47996) reported@Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake
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Yash aggarwal (@Yashagg14185775) reported@Paytmcare Sir my problem is why your team does not reply to the mail.
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Anurag Verma (@vanuragverma) reported@Paytmcare My Paytm app is not working .
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MakeMyTrip Care (@makemytripcare) reported@KumarSande2607 @Paytmcare Kindly allow us 48 hours to validate the issue and update you with a logical closure. Deepansha
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g_abey (@Abeygeorge14) reported@Paytmcare @Paytm @AkasaAir I made a flight booking with akasa air but the booking is still in pending state and no update has been provided yet. Could you please help with this? Booking ID - 26928117747 and Transaction id: 27801844923
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Mohd Farman (@faizali7714) reported@Paytmcare very delay my convenience @Paytm poor service
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ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported@Paytmcare @Paytm @PaytmMoney hello I want withdraw my Mutual fund money but no withdrawal option I have tried to connect customer service but no call accept or no calls recieving Ru cheating customers
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Jayant Ganesh Mane (@jayu_dl3206) reported@Paytm @jagograhakjago I've ordered shirt on paytm app but instead shirt I got scam of ₹200. No shirt, no refund, no reply on my email communication. Details: (Vikkas Hipparagi) Factorycart, Order Number #51517 Hope to get some help about my concern.
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ARITRA (@AritraGhosh4) reported@Paytm hi , i booked a flight ticket last night and it still shows pending and i cant cancel or modify. This is absolutely frustrating. Either solve this or allow me to cancel the ticket. Account is with phn number 7042486478. There is no help from the Help section on the app
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Tuktuk (@TuktukPhy) reported@Paytmcare my Paytm payment bank is not working. The details of FD aren't display either @Paytm
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Arif (@aarif837256) reported@PaytmCare @Paytm Extremely disappointed! Airline has already refunded my ticket amount to Paytm, but my money is still not credited. No response, no working customer care numbers. This delay is unacceptable. Resolve immediately or I will escalate further. #Paytm #Complaint
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Sona B (@SonaB26673379) reported@Paytm I have booked a flight ticket in the morning and till now it is showing pending. Indigo customer support is saying they have not received any details. @Paytm customer support I am not able to reach.Amount is deducted. Check n let me know. Pathetic support from @Paytm
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guri khullar (@GuriKhullar) reported@Paytm @Paytmcare @PaytmBusiness It has been more than 20 days since the machine broke down. Whenever I talk to him, he gives the same answer. At the end, I want to say that I have never seen a company as cheap as this, now if any of his men comes, I swear, he too will regret
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Sona B (@SonaB26673379) reported@Paytm I have booked my flight ticket this morning and till now status is pending. @IndiGo6E customer service informed that they have not received any details of this booking.@Paytm I am not able to reach the customer. And your AI is Pathetic. Please solve this ASAP.
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Vaibhav Shah (@vaibhavs494) reported@Paytmcare @Paytm @PaytmTravelCare - it's been 6 hours since I've made payment for flights and i still haven't received confirmation. Your helpline and chat support are going around in loops. I am stuck! Need urgent help.
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g 𓆜⋆˚࿔ (@planetgauri) reportedalso @Paytm @PhonePe @GooglePay can you block or take some action on them
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Hemang Patil (@HemangPatiltwit) reportedHey @Paytm @Paytmcare Unable to login to my Paytm account for the last 1 week. It constantly says Verification Failed and there is no proper customer care or support option available. Tried everything already. Need urgent help to access my account. #Paytm #PaytmSupport