Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 2 days ago |
|
Chhindwāra
|
Mobile App | 9 days ago |
|
Jaipur
|
Mobile App | 12 days ago |
|
New Delhi
|
Mobile App | 17 days ago |
|
Yamunānagar
|
Website | 19 days ago |
|
Mumbai
|
Website | 25 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Monika Prasad (@MonikaPrasad16) reported@paytmbankcare @PaytmBank @Paytm I have Fixed Deposits linked with Paytm Payments Bank and I’m concerned after the banking shutdown news.Please guide me on how I can safely transfer my money and FD amount. I have not received clear instructions yet. Kindly help urgently.
-
Sheik Sabi (@Sheiksabiofical) reported@Paytm Respected Sir/Madam, I am unable to view my CIBIL score in your Paytm app. I have been trying continuously for the past one month, but it is still not showing. Even after refreshing the CIBIL score section multiple times, the issue remains unresolved.
-
atyantyadav (@atyantyadav2109) reportedMy Paytm account has been suddenly blocked without any prior notice. How do I get it unblocked or speak to a real human from Paytm support? #Paytm #UPI #IndiaPay @Paytm
-
Foger Rederer (@RubberBullet2) reported@Paytm @Paytmcare I still can't login to my Paytm account after waiting for 5 days. What's going on??
-
Vedprakash Sahu (@Vedprakash733) reportedHey, my FD money is stuck in Paytm Payment Bank. What should I do? Paytm's customer care number isn't working either. Please help me.@RBI @Paytmcare @Paytm
-
Sagar Pandey(Roadie)🇮🇳 (@sagarkatrin) reported@Paytmcare whenever I've been trying to open the paytm,The error has been showing that the device environment is not correct and suddenly automatically closes the app what should I do now ? @Paytm
-
Vinayak Naik (@vinayaksn) reported@Paytmcare Your Android app crashes saying there is malicious app on the phone. I don't have any malicious app on my phone. I cannot submit a ticket since the app is crashing. Please tell your developers to fix the issue.
-
C R Sankar (@sankar_cr) reported@Paytmcare Hi Prashanth The app is getting closed every time, IOS updated, App updated still same problem
-
Shilpesh Shah (@Shilpesh1807) reported@OfficialSBICare i'm sharing you the upi refrence for one my refund transaction,the issue is it's refunded on the old bank account associated with @Paytm that is not active and closed few years back, it's need to be transferred in source account upi refrence: 591965171426
-
GOLDIE SINGLA (@gogold07) reported@Paytmcare You didn't solve my issue.
-
असद खान राजपूत (@Asadkhanrajput_) reportedHello Paytm Team, I am trying to open the Paytm app, but it is showing “Access Denied” and I am unable to use the app. I have already tried restarting the phone and internet connection, but the issue is still there. @Paytm
-
Shri G (@Shri_3245) reported@Paytmcare @vijayshekhar 10 days passed and still no resolution. Is this Paytm’s customer service standard? No TAT, no escalation, no accountability. Kindly audit your support team before this becomes a major reputational issue for the platform.
-
Srini (@Kuppusrini) reported@Paytmcare Hi. After reinstalling the App, during login I get a caution as Account Blocked. I have already given details through DM. Pl resolve.
-
Sudip Surve (@SudipSurve) reported@Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working
-
GOLDIE SINGLA (@gogold07) reported@Paytmcare Seems that due to your irresponsible behaviour and false service / facilities consistently notifying i need to switch from paytm app.
-
MonkWarrior (@AnubhavExpr) reported@Paytmcare Please short out my problem. UTI id-606248804448 Paytm app used payment transfer to other end paytm user but not received he said since last 3 years he is not using paytm, but showing on paytm. My account brance sbi denied to take any action.
-
Rajat Verma (@Rajatverma_49) reported@Paytmcare As you said that after 3-5 working days, my account will be available. Still nothing happen. Kindly See. @Paytm @paytm
-
Keval Mangukia (@kevalmangukia) reported@Paytm @Paytmcare @vijayshekhar Your Paytm Merchant Account Services Customer Care Is Very Bed , Please Improve Your Service 🙏
-
Shaurya Pathania (@ShauryaPathani4) reported@Paytmcare @Paytmcare please look into my problem, it's been 4 days.
-
आयुष शुक्ला (@shuklaji_1_) reportedVery disappointing experience with @airtelindia & @Paytm. Did ₹49 data recharge multiple times because my Airtel internet wasn’t working, yet even after repeated recharges the issue remains unresolved. Money deducted but no internet access.please fix this ASAP or process refund
-
IndusInd Bank (@MyIndusIndBank) reported@ranjit91025 @Paytm @Paytmcare We request you to kindly coordinate with the PAYTM Bank customer service for further assistance.
-
Abhishek Chaudhary (अभिषेक चौधरी) 🇮🇳 (@iAdvChaudhary) reported@Paytmcare Paytm customer care email ID please.
-
Zetarium (@farhan_aahmad) reported@Paytmcare my issue has not been solved please solve now I dm you yesterday still no rply no solution
-
Vaibhav Sharma (@VaibhavSha93481) reported@Paytmcare Hi waseem,thank you for responding. I have already messaged @Paytmcare with all details. Please help resolve this issue as soon as possible since my account was blocked unexpectedly and I’m unable to access my UPI Lite balance.
-
GKd (@gauravuhb01) reportedDear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @Paytmcare
-
Vijay Raghav (@VijayRaghv) reportedDear @allianceair the customer service team is just trained to repeat only one thing you have booked through @Paytm @Paytmcare contact them for cancellation and refund while they are slow as a snail to even respond who am I supposed to reach out to for my issue it’s a nightmare
-
Yagnesh 🇮🇳 (@yagnesh83) reported@Paytm I am in need of assistance. Please provide your support.
-
kunal bakshi (@kunal9489) reported@Paytmcare @Paytm can you guys connect me with your customer support or arrange a call, it's been 3-4 days i am not able to use paytm services.... Urgent basis
-
Bhabani Sankar Barik (@Bhabanisb) reported@Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
-
Sk Ranjiith (@RainaRa49346818) reported@Paytmcare It is almost 8 days blocking my account and there is no customer support and whenever I ask we will update shortly like tell you ...but problem not solved ..now how much time you want to resolve this issue.Already 8 day finished