Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (41%)
• Mobile App (29%)
• Login (18%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

City	Problem Type	Report Time
Hyderabad	Login	5 days ago
Dārjiling	Transactions	12 days ago
Bengaluru	Mobile App	21 days ago
Ahmedabad	Withdrawals	1 month ago
Alīgarh	Transactions	1 month ago
Qādiān	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nischay Kumar (@Nischay_K3) reported 7 minutes ago

  @Paytmcare see it’s been over 15 days where I booked 11 flight tickets and none of your team members are taking response and I’m attaching ticket number if issue won’t be resolved by tomorrow and I didn’t get my money back for sure I will go to consumer court 200011321561

• 
  SUJIT BANERJEE (@SUJITBAN23) reported 7 minutes ago

  @shivam783590160 @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

• 
  Maverma (@Maverma55555) reported 9 minutes ago

  @Paytmcare Access denied when login

• 
  Vikas Dutta (@VikasDutta20) reported 9 minutes ago

  @Paytm Don’t buy from Paytm, I have gold sip running with them but they have denied my Paytm account access with any information and there is no support also. No customer care nothing, on LinkedIn I reached out but no support.

• 
  अज़ीम आलम खान (@Azeemalamkhan2) reported 16 minutes ago

  I purchased Paytm Gold a few days ago.After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen.I have already contacted customer care multiple times. @Paytm @vijayshekhar

• 
  Saurav Dutta (@sauravdutta84) reported 16 minutes ago

  I booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare

• 
  Biraj Ghosh (@birajghosh3) reported 17 minutes ago

  @Paytmcare i need help closing my bank account but I am unable to do so through support. Can you help me close my paytm payments bank account? I can DM you more details.

• 
  Punjab National Bank (@pnbindia) reported 19 minutes ago

  @TusharMond31381 @Paytmcare Dear Tushar, We regret the inconvenience caused. We request you to please contact our Customer Care Center at 1800 1800 / 1800 2021 (toll-free) for immediate assistance regarding the matter. Regards, Team PNB

• 
  Ayush Singh (@AyushSingh098) reported 20 minutes ago

  Even after multiple escalations no help received from @Paytmcare @jagograhakjago kindly help me

• 
  Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported 22 minutes ago

  . @Paytmcare @airtelindia I have already raised a concern regarding my recharge. Money got debited but recharge is not completed yet. Transaction ID: 204410098968. Please resolve this issue at the earliest.

• 
  Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported 22 minutes ago

  @vijayshekhar @Paytmcare This is to inform you that if my full refund is not processed by today, I will proceed with filing a formal complaint in the consumer court against your company for deficiency in service, lack of communication, and the financial loss I have suffered

• 
  Karan (@karan_018) reported 23 minutes ago

  @Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.

• 
  sushil (@sushil_64) reported 24 minutes ago

  @Paytmcare Your DM not working!!!! I have given reference of my ticket in tweet . Kindly resolve ASAP ...before a I raise a dispute

• 
  Punjab National Bank (@pnbindia) reported 27 minutes ago

  @TusharMond31381 @Paytmcare Dear Tushar, We regret the inconvenience caused. We request you to please contact our Customer Care Center at 1800 1800 / 1800 2021 (toll-free) for immediate assistance regarding the matter. Regards, Team PNB

• 
  Dineshbabu S (@dineshbabu__s) reported 29 minutes ago

  @Paytm @Paytmcare When we have more than 1 Rupay Credit card linked, the filter on the transaction history page doesn't filter correctly. It filters all of the Rupay card transaction instead of the selected one. Please fix it.

• 
  Mohd Farman (@faizali7714) reported 30 minutes ago

  @Paytmcare My issues not resolved u am waiting for this time

• 
  SreekanthS (@_SreekanthS_) reported 30 minutes ago

  Still no resolution from @Paytm regarding my flight booking name correction. This involves @airindia and @flysrilankan under the same PNR, and airlines are redirecting back to the travel agent. Requesting Paytm to urgently coordinate and resolve this issue. #UrgentHelp #Paytm

• 
  Yasharth (@yasharths21) reported 32 minutes ago

  @Paytm @Paytmcare @Paytmcare I am travelling with heart patient on this pnr, and your support delay is giving us lot of pain please assist asap otherwise you have to give me refund

• 
  Pankaj Singh (@PankajSinghps54) reported 32 minutes ago

  @Paytmcare @vijayshekhar My vijay shekhar, first off all i am telling you your customer care no 24x7 is not working it came switched off in a day time and in late evening busy. I had done one transaction it is failed but still refund not credited in my account. See ur service

• 
  Sony Xperia1 (@Jhon789087) reported 33 minutes ago

  @Paytm They can't reactive my merchant account, and customer service are worse

• 
  Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported 35 minutes ago

  @Paytmcare @Paytm is there any update of my refund۔ And there is no response by your end that is called terrible services

• 
  Dr.Murad🇮🇳 (@Muradpanjwani09) reported 51 minutes ago

  @Paytmcare u people complain on npci my app is not working even after all

• 
  R K Sharma (@ranjanhbs) reported 55 minutes ago

  a confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent

• 
  Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported 55 minutes ago

  @vijayshekhar @Paytmcare This is to inform you that if my full refund is not processed by today, I will proceed with filing a formal complaint in the consumer court against your company for deficiency in service, lack of communication, and the financial loss I have suffered

• 
  Harish (@Harish75352743) reported 55 minutes ago

  @Paytmcare Sir Pls help me my paytm app not recieving any amount it always shows failed bigger amounts getting failed many times

• 
  Sahil (@Sawhil31) reported 56 minutes ago

  Hello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?

• 
  Milind Chouhan (@iitianmilind) reported 57 minutes ago

  @Paytmcare @NPCI_NPCI need help here.

• 
  Maverma (@Maverma55555) reported 60 minutes ago

  @Paytmcare Access denied when login

• 
  Tahir Hussain (@Mohamma15189576) reported 60 minutes ago

  @airindia Yes- but Please understand that's it's also your responsibility that if flight is cancelled by u then refund should be released by third party to customer on immediately basis. Why they are keeping customer on wait stated that RA is not approved so it will take 44 days @Paytm

• 
  Vikas Dutta (@VikasDutta20) reported 1 hour ago

  @Paytmcare no resolution till now. I don’t know how you people operate, even after more than 48 hours you are not able to give me a reason that why my account access is denied. My daily sip Money is getting defected everyday and what about my money already invested. @RBI