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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Mobile App (40%)
  • 30% Transactions (30%)
  • 15% Website (15%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.

CityProblem TypeReport Time
Jaipur Mobile App 2 days ago
New Delhi Mobile App 7 days ago
Yamunānagar Website 9 days ago
Mumbai Website 15 days ago
Greater Noida Mobile App 16 days ago
Hyderabad Login 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjayputtur1
    Sanju08 (@sanjayputtur1) reported

    Please check Ticket ID: 200011610213. A fu d related issue remains unresolved and requires urgent manual intervention. Kindly DM o arrange a backend review at the earliest. @Paytmcare

  • AmanKum22518116
    Aman Kumar Singh (@AmanKum22518116) reported

    @PaytmCare My account is showing "temporarily blocked." This is my primary account for daily transactions and I'm facing a lot of issues. Can you please check the status and help me unblock it? Waiting for your response.

  • VikasPa28470955
    Vikas Patil (@VikasPa28470955) reported

    @Paytmcare But the DM isn’t working. It automatically takes me back. Please help resolve this issue.

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    • Why was my LinkedIn profile viewed during this escalation process? What’s more concerning is that the support executive herself acknowledged that the chatbot had provided an incorrect response. @Paytm @jagograhakjago

  • AbhishekDe93154
    Abhishek Dey (@AbhishekDe93154) reported

    @Paytmcare I had DM you screenshot and justifying problem please help me to get resolved.

  • Radheshyam76901
    Radheshyam Jat (@Radheshyam76901) reported

    Paytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare @Paytm @PaytmCheckin

  • Sid_Ki_Diwaani
    Sid Ki Diwaani (@Sid_Ki_Diwaani) reported

    I already sent on Dm. Please help me @Paytmcare

  • GuriyaShravan03
    Shravan Guriya (@GuriyaShravan03) reported

    @Paytmcare @Paytm My issue has not been resolved yet?...what are you doing??... it's more than 3 months

  • snehagupta_in
    Sneha Gupta (@snehagupta_in) reported

    @Paytmcare Ok. But why does Customer care not pick calls I waited for 40 mins. I have some queries. And before closing you solve my problem mentioned in DM.

  • anonyms1235
    s (@anonyms1235) reported

    @Paytmcare @PaytmMy my account was temporarily banned without clear resolution, and it has affected my ability to receive money credit notifications and manage transactions. This is my primary payment app. Requesting urgent support and account review. Please assist.

  • NSharma444
    NAGENDRA SHARMA (@NSharma444) reported

    @Paytmcare my mobile no is 9837490909my Paytm acount is blocked plz help

  • dineshlunkad
    Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat

    @Paytmcare I didn't recd any help in DM @vijayshekhar

  • casantoshprasad
    santosh (@casantoshprasad) reported

    Hello @vijayshekhar @Paytmcare is shitt Irrespective of ****** chatbot appoint some individuals who can actually connect to customer or stop this **** called @paytm .

  • SanchitRah20804
    sanchit (@SanchitRah20804) reported

    Funny how @PaytmTravel replied instantly on Twitter saying “we’ll help you”and asked me to DM them. Its been 3 days since I sent the DM and again no reply. Public replies for image, silence in private when it’s time to actually solve the issue. @Paytmcare . Still no replies btw

  • RajKapoor214100
    Raj Kapoor🦭/acc🔌 ⚡ (@RajKapoor214100) reported

    My Paytm account got blocked Please unblock my Paytm account I need this Paytm service @Paytm @Paytmcare

  • Ashutosh_Tem_02
    Ashutosh Tiwari (@Ashutosh_Tem_02) reported

    Vendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar

  • ayush2u4u
    Ayush Anand (@ayush2u4u) reported

    @Paytm @FlixBus i already complaint about this on paytm website but I didn’t got the reply for this i am trying to connect with agent but no agent is connecting only ticket is raise thought bot agent and i have to got urgently if you didn’t reply i have to sue on you please reply

  • NiteshKuma42114
    Nitesh Kumar (@NiteshKuma42114) reported

    @Paytmcare @Paytm @Paytmcare I haven't travelled on this bus due to safety issue kindly provide full refund of this seat

  • rajputrupak1
    Rupák Sìngh (@rajputrupak1) reported

    I am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm

  • PradeepBari5
    Pradeep Bari (@PradeepBari5) reported

    @Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport

  • nitin_189
    nitin Kumawat (@nitin_189) reported

    @Paytm @UPI_NPCI Dear paytm/upi I received ₹40 cashback on Paytm 30 days ago, but it has not been credited to my bank account yet. Please solve this issue as soon as possible. 🙏 Thanks @nitin_189

  • Rajshek89788059
    Rajshekhar singh (@Rajshek89788059) reported

    @Paytmcare @Paytmcare @Paytm Why my ticket was cancelled without my consent. Such a waste of time. Paytm should be heavily fined ,No coustomer care support, You just replaced Human to AI bot, giving same irrelevant answer all time.

  • SanchitRah20804
    sanchit (@SanchitRah20804) reported

    Funny how @PaytmTravel replied instantly on Twitter saying “we’ll help you” and asked me to DM them. It’s been 3 days since I sent the DM and again no reply. Public replies for image, silence in private when it’s time to actually solve the issue. @PaytmCare

  • dheeraj199696
    DHEERAJ PANDEY (@dheeraj199696) reported

    Took a digital loan via Paytm from Poonawalla Fincorp. Right after disbursement, I started getting fraud calls with exact loan details asking for a “security amount” How did scammers get my confidential data? Serious concern about customer data privacy. @Paytm @PoonawallaFincorp

  • plata_oo_plomo
    Pablo (@plata_oo_plomo) reported

    @paytmbankcare @paytmbankcare @Paytmcare Why is it that I am not able to login or reset my password on the Payment bank app. How will I be able to view my deposits and withdraw them?

  • rockin_adi
    Adinarayana Akula (@rockin_adi) reported

    @Paytmcare Your “issue resolved” reply is false. The ~5% buy-sell spread on Digital Gold still exists the moment I buy. You mentioned only 3% GST but gave ZERO breakup for the rest. Gold prices are rising yet I’m losing money. Provide full detailed charge breakup

  • JR_DesiMverick
    JR_The Indian Maverick🇮🇳 (@JR_DesiMverick) reported

    @Paytmcare @paytmcare For travel issues, RedBus is far better. They actually respond and sort refunds within hours. Paytm should learn basic customer service before taking bookings.

  • UnrealAnkit
    Ankit (@UnrealAnkit) reported

    @vijayshekhar Is @Paytm Launching back the Tap to Pay feature in near future, been a Paytm customer from 2018 , but this feature is really missing

  • Akshaypawar_
    Akshay (@Akshaypawar_) reported

    Paid on Meesho via Paytm, money deducted but order not booked. Meesho says contact Paytm, Paytm says contact Meesho. No refund even after 48+ hours and no proper customer support. Very disappointing @Paytm @Paytmcare @Meesho_Official

  • Guptaji7Ji
    mr_om_098 (@Guptaji7Ji) reported

    Why are you not replying me please help me @Paytmcare