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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 41% Transactions (41%)
  • 29% Mobile App (29%)
  • 18% Login (18%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

CityProblem TypeReport Time
Hyderabad Login 11 days ago
Dārjiling Transactions 18 days ago
Bengaluru Mobile App 28 days ago
Ahmedabad Withdrawals 1 month ago
Alīgarh Transactions 1 month ago
Qādiān Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShekharYadavB
    sy (@ShekharYadavB) reported

    @Paytmcare hey i am wondering, paytm payment gateway is onboarding new merchant ? I want for mt ecom website

  • khan_kha55137
    Shuhail Khan (@khan_kha55137) reported

    @Paytm Request for Deactivation Please deactivate my Paytm Soundbox (Model 4.3) linked with Paytm ID: 868651060117257 and Mobile: 8430979164 (Name: Aamir Qureshi). I have already raised multiple requests, but the issue is still pending. Kindly resolve this at the earliest.

  • IamManishMall
    Manish Kumar Mall (@IamManishMall) reported

    @Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.

  • sandeepraina112
    Sandeep Raina (@sandeepraina112) reported

    Paytm must take care of its loyal customers. Please do not block and harass us. Is vijay Shekhar sensitive to the request? @Vss197 @Paytm @Paytmcare

  • dayatokale12
    Dayanand Tokale (@dayatokale12) reported

    📍No Services of Paytm Has Been Affected RBI Strike is on Paytm Payments Bank That's a Different Entity Altogether But Seeing Many Disinformation on Social Media Brilliant App But Paytm Has Clear PR Problem @Paytm

  • Hunter1123321
    Hunter (@Hunter1123321) reported

    @Paytmcare @vijayshekhar Do you think customers have unlimited time? My time is valuable, and this issue has already dragged on for far too long. I expect this to be resolved within the next 24 hours.

  • Yashagg14185775
    Yash aggarwal (@Yashagg14185775) reported

    @Paytmcare Sir my problem is why your team does not reply to the mail.

  • AbinashNag28433
    Abinash Nag Roy (@AbinashNag28433) reported

    @Paytm @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport

  • mia_peachx0003
    रीड की हड्डी किसान (@mia_peachx0003) reported

    @RSRTC_OFFICIAL Still waiting for response. Issue unresolved. Kindly take this seriously and provide update/refund ASAP. @Paytm @RSRTC_OFFICIAL

  • heyadarsha
    Adarsh (@heyadarsha) reported

    @Paytmcare Ticket ID 200011268198 closed without proper resolution. Kindly help ASAP. @vijayshekhar being a great admirer & a long term user, it hurts seeing the emotional connect and customer support falling out. I hope it rises up.

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    All communications are documented. Hoping for a customer-first resolution without further changes in terms @AirIndiaX @Paytm (silent player)

  • AyushSharm47996
    Ayush Sharma (@AyushSharm47996) reported

    @Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake

  • imsatindra
    iamsatindra (@imsatindra) reported

    @Paytmcare I understand policies, but policies should also allow exceptions in genuine medical emergencies. I have already shared all supporting documents regarding my mother’s condition. Completely denying any help in such a situation is really disappointing. At least a partial refund,

  • Airwarriorsahil
    Sahil Chahar (@Airwarriorsahil) reported

    @Paytmcare No one is checking nothing Ticket was raised there was no solution provided Called 100 times never got connected with any customer representative Ai support is just useless @paytmcare

  • santuy377814
    Adya Prasad Yadav (@santuy377814) reported

    @Paytmcare Please share payment link my mobile number stolen so I am not able to login that account

  • Mr_abhi9
    Abhinav Mishra (@Mr_abhi9) reported

    @Paytm @Paytmcare @PaytmBusiness What’s worse is when you try to discontinue a service, they keep pushing and forcing you to continue instead of respecting your request. This is not the kind of customer experience users deserve.

  • Navalneet
    Navneet (@Navalneet) reported

    @Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    • No response on X • Refund discrepancy still unresolved with @Paytm This is not a fair customer experience. Escalating to National Consumer Helpline, Ministry of Civil Aviation, Directorate General of Civil Aviation. @AirIndiaX @Paytmcare please resolve. #26aprile

  • Mkrmayank1
    MKR (@Mkrmayank1) reported

    @Paytmcare I have been facing the same glitch for the past 4 days.

  • QuietTweep
    عبداللہ (@QuietTweep) reported

    @Paytmcare @Bprathamm Booking ID 26949445691 booked on 27 Apr at 10:27 AM is still showing as pending, and my flight is within a few hours. There’s no way to reach your support team. This is extremely frustrating. Please resolve this urgently!

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    @Paytmcare Flight PNR RYPNRF cancelled by airline. Paytm App and Support Email not working. Order shows 'Journey Completed'. Need Manual Refund Initiation immediately. Already tweeted a lot. No reply

  • paree93270
    Pawan Pareek (@paree93270) reported

    @Paytmcare Hi, Due to continuous harassment calls, I was unable to attend your call. Please call again or resolve my issue here.

  • RamKolariya
    Ramkishor Kolariya (@RamKolariya) reported

    @Paytmcare Ticket number 500008007944, paytm executive asking for happy code without solving the problem, irresponsible behaviour from pathetic paytm people

  • dumbre_tanmay
    Adv. Tanmay Dumbre (@dumbre_tanmay) reported

    Dear @Paytmcare I'm following up regarding the Error of device environment is not good since Jan-Feb 2026 but still I'm not able to access my paytm account and lately haven't even received any updates from your team kindly look into the matter earnestly

  • mia_peachx0003
    रीड की हड्डी किसान (@mia_peachx0003) reported

    Worst experience with RSRTC & Paytm! Sirsa→Sri Ganganagar (21 Apr, 10:58 AM). No bus info, no support. Bus late, conductor refused ticket, then “adjusted”. Unacceptable! Take action & refund. @Paytm @RSRTC_OFFICIAL

  • herononymous2
    Herononymous (@herononymous2) reported

    I'm not able to get my refund through your customer care!!!! Such a pathetic service?!!? @Paytm @Paytmcare

  • r623
    ramu (@r623) reported

    @Paytm I am unable to connect customer care can you please help me in contacting

  • LalitSh76342433
    Lalit Sharma (@LalitSh76342433) reported

    Hello Paytm I am not able to access my Paytm wallet balance. It has been 2 months but you didn't transfer the balance to the bank account. @Paytm @Paytmcare @PaytmMoneyCare

  • Urstrulysukesh
    SAI SUKESH (@Urstrulysukesh) reported

    Hi @Paytmcare, I lost access to my registered mobile number and can’t log into my account. My account is KYC verified. Need help to recover access. Please assist. @Paytm @Paytmcare

  • Sanjeevkulhari8
    Sanjeev Kulhari (@Sanjeevkulhari8) reported

    @motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.