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Paytm

Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 30: Problems at Paytm

Paytm is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Agra Mobile App 7 days ago
Chhindwāra Mobile App 14 days ago
Jaipur Mobile App 17 days ago
New Delhi Mobile App 22 days ago
Yamunānagar Website 24 days ago
Mumbai Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • 68_divyanshu
    𝐃𝐢𝐯𝐲𝐚𝐧𝐬𝐡𝐮 𝐒𝐡𝐞𝐤𝐡𝐚𝐫 (@68_divyanshu) reported

    @Paytmcare Dear paytm support it's already 3-5 working days are completed but till the date I'm not able to login my paytm, Seriously is that your support?

  • samratghosh54
    Samrat Ghosh⚓️(65/100) (@samratghosh54) reported

    trying to contact @Paytm customer support team past two days, but all in vain. Can I get a support team call ? Your bots are very good at delegating my request on the help section. I have issue regarding payments Bank. @PaytmBank @Paytmcare

  • kchaudhary583
    Kunal Chaudhary (@kchaudhary583) reported

    @Paytmcare @PaytmCheckin My ticket Id 200011682166 raised on paytm help is still pending and no refund or cancellation has been placed. Kindly cancel the tickets as @airindia with PNR 9K36IK has cancelled my flight return journey

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

  • GAUTAMKRISHNA2
    GAUTAM KRISHNA (@GAUTAMKRISHNA2) reported

    @Paytm unnecessary deactivate my account it is not a good behaviour with the customer please reactivate my merchant account

  • Vedprakash733
    Vedprakash Sahu (@Vedprakash733) reported

    Hey, my FD money is stuck in Paytm Payment Bank. What should I do? Paytm's customer care number isn't working either. Please help me.@RBI @Paytmcare @Paytm

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @PaytmCare, I booked an flight ticket by Paytm for 2 ticket I cancelled the ticket for 1 ticket Mohd Ebad, Split PNR: WYI4KT and already processed the refund from their end. However, the Paytm app is still showing the status as 'Still Working'. Ticket ID: 200011664664.

  • iAdvChaudhary
    Abhishek Chaudhary (अभिषेक चौधरी) 🇮🇳 (@iAdvChaudhary) reported

    @Paytmcare Paytm customer care email ID please.

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..

  • atyantyadav2109
    atyantyadav (@atyantyadav2109) reported

    My Paytm account has been blocked for a week and there's still no resolution. All my work depends on Paytm — @PaytmCare please help.

  • imAmanSaxena
    Aman Saxena 🇮🇳 (@imAmanSaxena) reported

    @Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..

  • RainaRa49346818
    Sk Ranjiith (@RainaRa49346818) reported

    @Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @IndiGo6E @Paytmcare Indigo is asking to contact Paytm for a refund. @Paytmcare please help me to connect with your customer care executive Via Call.

  • pragnyasnigdha
    pragnyasnigdha (@pragnyasnigdha) reported

    @Paytmcare Hy PRAGNYA SNIGDHA PATTANAIK my Paytm app shows me that your account is under review My mobile number is 7873545454 I don't share screenshot because I have only one phone Plz resolve my problem.

  • hotair8914
    Kamlesh Sharma (@hotair8914) reported

    @Paytmcare @Paytm you're the worst service provider ever. I had a coupon of flat 50 cashback on swiggy payment and after payment received a voucher. Wtf this is. I need my cashback in account. Payment id 206773440971

  • Sumit_jha20
    Sumit Jha (@Sumit_jha20) reported

    @Paytmcare I think you and your team will be forever working on this like they did for the last 30 days. @dealztrendz team please help me in raising this awareness against the scam this @paytmgold is running. I invested in Paytm gold on your suggestion.

  • vjordan1697
    V (@vjordan1697) reported

    @paytmbankcare @PaytmBank @Paytmcare still no support on this!

  • RainaRa49346818
    Sk Ranjiith (@RainaRa49346818) reported

    @Paytmcare It is almost 8 days blocking my account and there is no customer support and whenever I ask we will update shortly like tell you ...but problem not solved ..now how much time you want to resolve this issue.Already 8 day finished

  • Rajeevsure84522
    Mr Sure (@Rajeevsure84522) reported

    My tenant outlet s paytm sound box is not functional since past 15 days. @Paytmcare Poor service @vijayshekhar

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare Dihvijay, i see your team is giving same rebuttal to everyone. It's a huge inconvenience when the customers rely on Paytm for their everyday usage. When would the issue be resolved??

  • snehagupta_in
    Sneha Gupta (@snehagupta_in) reported

    @paytmbankcare Kindly guide me how can I get my FD because I have an urgent requirement. And due to the breaking facility only I have done FD through @Paytm app. Hope you will not break my trust which I kept when other told not to do. And why app is not working.

  • Introvertt71
    Aadarsh maheshwari (@Introvertt71) reported

    @Paytm When Paytm payment bank return my money. Fixed deposit stuck in paytm banking help me plss

  • karanKabiraazad
    Karan Singh (@karanKabiraazad) reported

    @Paytm Payment business team is the worst. There is no proper support system, unnecessary charges are applied, and the service is completely disappointing. It feels like a fraud company with zero customer care and no accountability. Very bad experience.

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytmcare Now it has been 4 days now still no resolution despite sharing all the required details @Paytm please help?!

  • VaibhavSha93481
    Vaibhav Sharma (@VaibhavSha93481) reported

    It has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @OfficialSBICare i'm sharing you the upi refrence for one my refund transaction,the issue is it's refunded on the old bank account associated with @Paytm that is not active and closed few years back, it's need to be transferred in source account upi refrence: 591965171426

  • SurajK_
    Suraj Kanchan (@SurajK_) reported

    Unable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?

  • ShauryaPathani4
    Shaurya Pathania (@ShauryaPathani4) reported

    @Paytm @Paytmcare It has been a week since my account has been blocked without any cause, and you suggested that it will be changed within 3-5 days yet my issue isn't resolved. You don't consider responding, you've been absolutely shameful with no sense of accountability at all.

  • Vikashkumar2009
    Astronomylovers (@Vikashkumar2009) reported

    @Paytm My paytm account is blocked without any reason. I am unable to login Please look into matter.