Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/03/2026 07:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • nehal_mishra Nehal Mishra (@nehal_mishra) reported

    @jagograhakjago raised a complaint against @Paytm. They have no customer service, complaint id 3622606. Please help

  • SrijanRaj6 Srijan Raj (@SrijanRaj6) reported

    -tally paid through it, I immediately cleared it but now I have a 89 of convenience fee to pay even when I cleared the amount immediately. @Paytm & VSS @vijayshekhar is an inspiration (especially being a DCE-DTUite) but please please fix this.

  • supanroy7 𝕾𝖚𝖕𝖆𝖓 𝕽𝖔𝖞 (@supanroy7) reported

    @irahulchitti @Paytm @Paytmcare 'Your bank is facing technical issue'.This message was shown to me into the paytm application.. i didn't check my bank balance..

  • smritis08651739 smriti singh (@smritis08651739) reported

    @Paytm Customer Helpline Number 8670977760 Available 24 Hour

  • mikirocks4u Mitul Jhaveri (@mikirocks4u) reported

    @Paytm @vijayshekhar Last few days Paytm wallet is showing error or it says kyc pending...tried to reach Paytm kyc via online support since 3 days but no reply.... service is getting bad

  • Unwantedfellow_ Suprit Subhramanyam🇮🇳 (@Unwantedfellow_) reported

    Hi! @Paytmcare @Paytm My ticket id is 3188778554. When do you resolve my issues? Still now I was not got refund my full money! It's going to 1 month of my complain! Kindly look into my matter. Thank you.

  • vishaltgod VISHAL TGOD 🎭♊ (@vishaltgod) reported

    @Paytm We will use @GooglePay don't want your disgusting service

  • Rahul_sc30 Rahul Sarkar (@Rahul_sc30) reported

    @Paytm I had made a payment yesterday which is still pending. Tried to reach to the customer care as well. The calls aren't going. Please call om 9163692989 . I need to resolve this asap as its a matter of urgency

  • udayshankar567 Uday Shankar Singh (@udayshankar567) reported

    @Paytmcare Hey paytm i want to update my registered mobile number. But i dont have access to my previous mobile number. I have access to my registered email id. Please help

  • SrijanRaj6 Srijan Raj (@SrijanRaj6) reported

    Facing reconciliation issues for months but with no resolution and ****** service of loops of emails and calling at random times by unqualified support reps. Now on the @Paytm consumer app, first they unknowingly switch you to Paytm postpaid then apply a convenience fee and late

  • Prashan35531983 Prashant (@Prashan35531983) reported

    @Paytm @Paytmcare @PaytmBank very angry and disturb don't use Paytm upi service friend me kal se parehsn hu koi help nhi ho rahi he 12000rs mere fasa ke rakhe yaha mere

  • DogaUniverse Doga (@DogaUniverse) reported

    @Paytmcare @Paytm why I am getting this error "Sorry the transaction is declined as our system surveillance bot has flagged your account" please assist.

  • bdaniel0076 Ben Daniel (@bdaniel0076) reported

    @Paytmcare can someone help me close my paytm post paid account?? I've been trying since April 24th and it's July now. Pathetic customer care from your end. The paytm assistant is useless. How can I escalate this issue to your management cause your phone lines take ages.

  • s_paul24 Santosh Paul (@s_paul24) reported

    @Paytmcare ghante ka paytm karo..first improve your customer service and your pathetic application. Improve your service else paytm very soon will be history.

  • itz_biswadip 👏 Biswadip 👏 (@itz_biswadip) reported

    Dear Paytm I want to close/deactivate my Paytm postpaid account but in Paytm postpaid FAQ can't show the deactivate option. Show only two option 1. About Paytm postpaid. 2. Facing some issue applying in Paytm postpaid. Plz solve this issue. @Paytm @Paytmcare #paytmpostpaid

  • smritis08651739 smriti singh (@smritis08651739) reported

    @Paytm Customer Helpline Number 8670977760 Available 24 Hour

  • irahulchitti Proud भारतीय 🇮🇳 (@irahulchitti) reported

    @Paytm Why paytm wallet not working? Issue statement @Paytmcare

  • fabswhite Fabian White (@fabswhite) reported

    @Paytm Is there an email address for customers with issues to write into ..your service levels over phone and Facebook are a national disgrace!

  • rashika_sahani Rashika Sahani (@rashika_sahani) reported

    @Paytm @Paytmcare Please help me and contact me as soon as possible

  • smritis08651739 smriti singh (@smritis08651739) reported

    @Paytm Customer Helpline Number 8670977760 Available 24 Hour

  • nehal_mishra Nehal Mishra (@nehal_mishra) reported

    @Paytmcare Can someone pls update! WTF man @vijayshekhar

  • JagadishKumar_V Jagadish Kumar V (@JagadishKumar_V) reported

    I have called the @Paytm customer care for around 4 time in this 28days and everytime I call they say we will highlight issue to the concerned team. Still the concerned team is not replying anything. I keep posting to the ticket and no reply comes back.

  • tronzofficial TronZ (@tronzofficial) reported

    @Paytmcare i am having issue with paying back to my paytm postpaid for the last 7 days and it's not getting resolved via 24x7 help. Please provide your support email address where i can contact with the executive directly.

  • Drarth1 Drarth (@Drarth1) reported

    @Paytmcare soo worst service it been now 6 hours and no reply in dm from paytm

  • digital_danish Digital Danish (@digital_danish) reported

    @myntra What i have received today that Amount not received by us Please reach out to bank Means anytime we should connect with bank or customer so now tell me @HDFC_Bank or @Paytm who has been holding my payment And i want my money return anyway Else it will be not good for you

  • AgyaniMaanav अज्ञानी मानव (@AgyaniMaanav) reported

    @Paytmcare Facing issue contacting you customer care since morning!!!! Need urgent assistance

  • Kanishk73588527 Kanishka (@Kanishk73588527) reported

    @BSNLCorporate- @paytm is playing with customer 's money for charging plans discontinued from you,inr 36 sms pack for 30 days and bsnl says not received.#paytmsucks #bsnlsucks

  • smritis08651739 smriti singh (@smritis08651739) reported

    @Paytm Customer Helpline Number 8670977760 Available 24 Hour

  • Try2RaiseVoice 📚 छोटा (अर्थशास्त्री +🐧) 😊 (@Try2RaiseVoice) reported

    @Paytmcare @PaytmBank Dear Customer, Amount has been refunded as per rule after deduction of irctc convenience fee which is non-refundable. PNR: 6104012598-- RFND AMT:295.0 -- ACTUAL REFUND DATE: 21-Jun-2022- BANK RFND TXN ID: 200001034911855 Reply from IRCTC Paytm refund my 💰

  • SrijanRaj6 Srijan Raj (@SrijanRaj6) reported

    @Paytm truly is the future PNB or SBI not only because it will have huge profits but it also has ****** customer service like them. We do ~$1 mn of monthly online traxn with @PaytmBusiness being our primary PG but don't have a key account manager even after asking for months