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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 37% Mobile App (37%)
  • 32% Transactions (32%)
  • 16% Website (16%)
  • 11% Login (11%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.

CityProblem TypeReport Time
New Delhi Mobile App 4 days ago
Yamunānagar Website 6 days ago
Mumbai Website 12 days ago
Greater Noida Mobile App 13 days ago
Hyderabad Login 26 days ago
Dārjiling Transactions 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Paytmcare @Paytmcare where are we on this issue ?

  • Raju_0M8
    Raju Bhai (@Raju_0M8) reported

    Daily Digital completed campaign delivery for @Paytm #PaytmKaro, but payment remains pending with Aksshay Pathak and his company. This issue should be resolved professionally and immediately. @vijayshekhar

  • mechymanish
    MM (@mechymanish) reported

    @Paytmcare How much more time do you need? Your calls are unreachable, mails get no response, and support only sends automated replies. SpiceJet already processed the refund. Please give a clear timeline instead of copy-paste responses. Booking ID: 26907588942.

  • goyalabhi1305
    Abhishek Goyal (@goyalabhi1305) reported

    @Paytm @Paytmcare Need access to the account, my phone number associated has been cancelled, Please help me access my account associated with Paytm. PS: All modes of accessing the phone numbers are not available, but other forms of communication methods are active.

  • Rajiv_Realid
    Rajiv (@Rajiv_Realid) reported

    @Paytmcare You guys just replied to me the issue is resolved. Are your employees drunk while responding here? @Paytm

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    @Paytmcare If the chatbot responses are unreliable, why are customers forced to depend on them as the primary support system with no direct clarity available? No transparency, delayed responses, conflicting explanations, and unnecessary stress throughout this experience. @Paytmcare

  • SaahilBhat6
    Saahil (@SaahilBhat6) reported

    Hello @Paytmcare , I need help regarding the closure of paytm account coz, I no longer have access to the phone number associated with that account. I am unable to find any support email or number. This is pathetic.

  • Yaswant85361963
    yaswanth0b2-21 (@Yaswant85361963) reported

    @Paytmcare I am not able to login my app it is showing device environment is not properly, showing this like

  • Adv_SaurabhGaur
    SAURABH GAUR (@Adv_SaurabhGaur) reported

    @Paytmcare Why does @Paytmcare is behaving in such a NAIVE manner? Just bcz they know what actually my concern is & deliberately deviating from it. Problem is CHEAP & PATHETIC tactics of PayTM to LURE customers by showing upto ₹300 & giving ₹1 as Cashback(or ALMS) to the loyal customers

  • RudraSh55759038
    Rudra Sharma (@RudraSh55759038) reported

    @Paytm @Paytmcare @PaytmBusiness still unable to find a solution what a stupid customer care support system.

  • nickiengodinho
    Nickien Godinho (@nickiengodinho) reported

    Horrible experience with @Paytm @Paytmcare. They did an unauthorised cancellation on my flight. There is no way to talk to a customer care executive.

  • satyamsahni0
    Satyam Sahni (@satyamsahni0) reported

    @Paytmcare Resolved my problem already

  • MrJamesCat
    Silly cat (@MrJamesCat) reported

    @Paytmcare @jagograhakjago @consumerforum_ please help me

  • Siddu0411
    Siddharth Agarwal (@Siddu0411) reported

    @Paytmcare What happened no reply till now worst service ever

  • SumeetMalpani
    Sumeet Maheshwari (@SumeetMalpani) reported

    @Paytmcare @NaukriwithAzad Paytm is a fraud, my issue is pending with then for more than 10 days and they are not replying now

  • Anushre15550054
    Anushree Agarwal (@Anushre15550054) reported

    @Paytmcare @Paytm @PaytmCheckin I have DM my order id yesterday itself but got no response. I am not sure why paytm is holding customer amount. It is very frustrating to see such customer services . Please revert me at earliest

  • KulshreshthK
    KKinDel (@KulshreshthK) reported

    @Paytm @vijayshekhar Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !

  • S860192529
    shafeequddin 8601 (@S860192529) reported

    @Paytmcare My Paytm Soundbox replacement ticket is pending since 9 May. No callback received yet. Soundbox is completely not working. Ticket ID: 500008479698. Please help urgently.

  • nikhil070105
    Nikhil (@nikhil070105) reported

    @Paytmcare Yesterday i made a payment of 1500 rs from paytm having UPI REF. NO . 613197981211 but the merchant doesn’t received the money kindly resolve my issue

  • Raghvendra12789
    Raghvendra Bajpai (@Raghvendra12789) reported

    @Paytmcare @SBICard_Connect I have made an incorrect payment of ₹3000/- at 10:30 PM to a UPI Id which I had scanned in past. Please help me on this. I don't have contact number of the recipient, but I have UPI ID, not sharing, respecting his privacy. Plz help please

  • MdMujahid313054
    Md Mujahid (@MdMujahid313054) reported

    vijayshekhar @PaytmCare @PaytmBusiness SHAMEFUL! Struggling for 1 month to update my business number. Documents submitted but no solution from @PaytmCare. If not fixed in 24 hrs, I'll close all 5 family Paytm accounts. Sending details in DM. FIX IT! #Paytm #WorstService

  • NoBotForSupport
    NoBotsForSupport (@NoBotForSupport) reported

    How much time will this take to resolve @Paytmcare @Paytm I think if such small issues take so long to resolve.. there is no meaning relying on your apps for anything. @jagograhakjago #NoBotsForSupport

  • diamondbishnoi
    DIAMOND (@diamondbishnoi) reported

    Dear @Paytm , my Paytm Wallet is still blocked. I have already submitted my documents many times but there has been no resolution yet. Kindly review my account and unblock my wallet as soon as possible. Very disappointed with the delay in support. #Paytm @Paytmcare @PaytmBank

  • dineshlunkad
    Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat

    @Paytmcare What is the problem in paytm ?

  • Gabbar1702
    Ashwinkumar Pandey (@Gabbar1702) reported

    @Paytmcare Any update on this issue?

  • shubomb90
    Shubham Jain 90 (@shubomb90) reported

    @tarunvats33 @Paytm i am also getting same problem, some null pointer issue , even i got toast message on login screen.

  • _Human_Male
    Abhishek Harwani (@_Human_Male) reported

    @Paytm @GetBookCAB The AC is broken. I paid for an AC Sleeper. I got an AC Seater. Now I don't even have the AC. I am sitting in a sealed metal box in May heat in Rajasthan with no window openings. This is not an inconvenience. This is a health hazard.

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    @Paytmcare 2. Now, customer support says the “bot gave incorrect information” and that the transaction was actually successful from their technical team’s end. 3. Their explanation? “The bot is just a bot, not the technical team.” @Paytm @Paytmcare

  • Razor_sid
    Siddharth Verma (@Razor_sid) reported

    @Paytmcare I have given details. Please check and resolve my issue.

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytmcare such a pathetic service for flight booking. As flight cancelled on 4th may by airlines and credit issued on same day by airlines still my refund pending. This AI powered chat sucksNo real updates from 10 days. I need my refund to be processed. Ticket no-200011520275