Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (35%)
- Mobile App (35%)
- Website (12%)
- Login (12%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Website | 3 days ago |
|
Greater Noida
|
Mobile App | 4 days ago |
|
Hyderabad
|
Login | 17 days ago |
|
Dārjiling
|
Transactions | 24 days ago |
|
Bengaluru
|
Mobile App | 1 month ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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VasanthKumar M (@Vasanthkumar_MC) reported@Paytm "I am from Tamil Nadu. Your bot support is not helpful. Please provide a human agent who can understand my issue." The agent block my number
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bits of threads (@bits_threads) reported@Paytm @RBI what is this ..the transaction history not showing in your history , as it’s in my statement..NO RESOLUTION .fix it ASAP or @ rbi take strict action
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ROHAN AGALCHA (@AgalchaRohan) reported@Paytmcare @khan140133 @Paytm has a very bad Customer services worst of all
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rajesh malhotra (@rajeshm15918645) reported@Paytmcare Ok please resolve my issue as soon as possible 🙏
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Ayush Sharma (@AyushSharm47996) reported@Paytmcare @Paytm @TheOfficialSBI Mains aaj raat 12 bje ek recharge kiya tha paytm se mera recharge failed ho gya but payment deducted ho gya... When i try to raise a ticket and call paytm help support he can't help me anymore and even not a complain is raised..#worstapp
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Ayush Sharma (@AyushSharm47996) reported@Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake
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GURU YADAV (@GuruYadav108) reported@Paytm worst Bank ever....not providing Any customer care number...if any provide numbers not working...
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Rahul M (@sparten_rahul) reported@Paytmcare bhai, i really like your travel pass feature but why dont you address customer issues? God damn process the refund for the following man. Passenger name - Rahul Maram PNR - NZGYYB No show refund is already processed by Indigo.
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Zikmaru (@tholaimata) reported@Paytmcare I’ve sent a DM regarding restricted access to my account. Please check and assist.
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Pramod Kumar (@singhria) reported@Paytmcare And to make matters worse, your helpline is a useless IVR loop with no human agents. I switched to Paytm UPI thinking it for Indian brand first — but you proved that it was a huge mistake by me. Fix this refund now! 😡 #ConsumerComplaint #PaytmScam #BadService
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Shivam Verma (@shivamv789) reported@RBI i wanted to dispute some transaction for which i didn’t receive service but @Paytm postpaid is not letting me raise dispute on any transaction this is against @RBI guidelines. Please help here
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Vikas kumar (@vikask063) reportedHi @PaytmMoney @Paytmcare Please help to update my mobile number in my paytm money account so that I can access my mutual funds
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Abhinav (@YAbhinav96) reported@Paytm i need help
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Santosh Baisakh (@kumarasantoshB) reported@Paytm@Paytmcare I am facing a serious issue with my salary due to incorrect attendance marking. My attendance has been wrongly marked as absent for multiple working days, and despite contacting my TL and ASM multiple times, I am not receiving any proper support.
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GURU YADAV (@GuruYadav108) reported@Paytm First' you need to improve customer care numbers.. working numbers provide worst upi service @Paytm
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FAIZAN AHMED (@FAIZANAHME69804) reported@airindia @Paytm thesame statement at the sametime from airline and ur responsibility to takecare of this prblm to solve,I'm reallypissed off from ur care support and the way your team is handling this issue, that ismental pressurefor me,airline agreed refund should be processfrom @Paytm
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Vineela Sushmitha (@itsme_vineela) reportedStill no response or resolution from @Paytm Airline has confirmed ₹1,496 was refunded to the booking partner on 23rd April, yet only ₹442 has been received. No clarity, no support, no resolution so far. @Paytmcare please respond.
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Vineela Sushmitha (@itsme_vineela) reported@Paytm @vijayshekhar @Paytmcare It’s been 7+ days with zero response on my open ticket. No updates, no resolution. Hoping customer issues get the same priority as stalking customer’s profiles. Please respond.
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Abinash Nag Roy (@AbinashNag28433) reported@Paytm @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport
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Ashu (@IAmMishraJi1992) reported@Paytmcare I am neither able to DM you or access the message that you have sent me. Need help ASAP. Why can't you simply credit my acc with Rs 50 cashback. It's so simple.
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Dark horse (@BarotKaush54950) reported@Paytmcare does not have customer support number to call and talk
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Mithlesh ***** (@mithlesh_mutha) reported@Paytm too bad service unable to contact your assistance team. Lost my paytm bank details card details how do i get it back? Paytm app says to update my iOS but my phone doesn’t support. What to do now? Need to transfer money to other acc
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STARCRIKLE (@starcrikle) reportedTrying to onboard with Paytm Business but stuck at the very first step. I’m unable to contact support since it says I’m not a registered customer — but that’s exactly why I’m trying to onboard. Tried other companies before, but now need this done urgently. Can @Paytmcare or @PaytmBusiness please assist and help me get started ASAP?
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Irshad Mirza (@irshadmirza141) reportedHi @PaytmCare @Paytm, my Order ID: 21023239134 is stuck for over a month now. It shows 'dispatched' since the 22nd but no delivery yet. This is very disappointing service. Please look into this urgently and provide a refund or delivery update. #Paytm #ConsumerComplaint
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Mrityunjay Agrawal (@smrityunjay1992) reported@Paytmcare there is no way to contact customer support for travel booking i just had to talk to ai for anything ai cant reply for evrything why dont you provide customer support for this i am unable to get my original fair ticket from your side @jagograhakjago
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dan mahachi (@DanMahachi) reported@Paytmcare How soon because it's over one month now and you have been saying the same thing through your paytm support system
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Arun Pandey (@ArunP26028) reported@Paytmcare My patem sound box is not in use, I want to surrender / deactivate immediately no support hotline merchant id
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Rahul (@racren17) reported@Paytm @Paytmcare nobody is replying to direct messages or calling back. This is really really poor. I am waiting since long for the help.
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Ravi singh (@BuntyAthsolia) reported@Paytmcare we are unable to see/withdraw our paytm bank balance nor FD balance since 24 april It's already been 4 days now still you haven't sort this problem Pls look into the matter @RBI
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Ritik Kumar (@RitikSingh2004) reported@PaytmBusiness @Paytmcare @PaytmBusiness We are facing an issue with our Paytm for Business account/customer support. Despite multiple attempts, the issue has still not been resolved. Kindly look into this matter urgently and provide proper support. Please contact us as soon