Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 13 days ago |
|
Kolkata
|
Login | 15 days ago |
|
Varanasi
|
Login | 17 days ago |
|
Dehra Dūn
|
Login | 17 days ago |
|
Delhi
|
Mobile App | 19 days ago |
|
Kolkata
|
Mobile App | 26 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sk Sen (@ShivendrSen) reported@Paytmcare No my problem is still right there. My refund is still not credited to my account how can you say problem solved?
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Ankit Parihar (@Ankitparihar_) reported@Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.
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The notorious banker (@kishus456) reportedHow many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????
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Sonu Youtuber (@Sonu_Youtuberr) reported@Davilfpe @Paytmcare @Paytmcare Hi Paytm, I am facing the same issue. I am unable to remove my Bank of Baroda (BOB) account because it was used for UPI Lite. Please help resolve this issue. Thank you.
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Kaithi (@jiobasha) reportedDear @Paytm @HMRLHydMetro, I made a ₹500 UPI payment at Erragadda Metro Station counter today (17 Jul 2026, 10:31 AM). The Paytm POS machine showed "Payment Failed", but the amount was debited successfully from my SBI account through BHIM UPI. Transaction ID: 103130717411 The counter staff informed me that the refund may take up to 1 week, but I request an immediate refund as the transaction failed at the merchant's machine. Kindly look into this urgently and help resolve the issue at the earliest. Thank you.
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Sandeep Malhotra (@Sandeepm881990) reported@Paytmcare Kindly share your official email id on which I can mail to escalate my issue to higher authorities
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Vishal anand (@Vishalanand451) reported@Paytm Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm
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Lakhan soni 🇮🇳 (@_Lakhan_soni) reportedDear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.
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Mohan Bhog (@winner_platinum) reported@Paytm @PaytmBank When will we get the money stuck in paytm wallet ? It has been quite a lot of time since your bank has shut down.
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Satyajeet Sahu (@Satyaje72890300) reportedHey @Paytm @Paytmcare, it’s been over 2 MONTHS since my flight refund of ₹5,253 was processed by the airline, but it hasn't reached my bank account! Multiple emails sent to your support team have been completely ignored. Is this how you treat your customers? Please resolve ASAP!
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Ankeet Panda (@ankeetpanda) reported@Paytmcare @Paytm unable to close fastag after selling my car. There’s no option in iOS App, chat support unable to help & customer care number is a deadend. Pls assist ASAP
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmCare @PaytmBusiness URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue
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Neeraj Sanwal (@NeerajSanwal999) reported@Paytm @Paytmcare @PaytmBusiness worst services. No human to talk. Only AI supported customer care number. They have put my account on hold and amount not settled it to my bank account yet for last 3 days.
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Zero Margin (@Pragyesh09) reportedRaise an issue with ticket id 200012365086. It's been 4 days but the issue is resolved yet. @Paytm @Paytmcare such a pathetic service by you team
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SKA (@sujitagrl) reported@Paytm upi ref number 404605783172 not received on my account. In app amount is received but went to different account which I am unable to access. Please help
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IndusInd Bank (@MyIndusIndBank) reported@mansoorrocks786 @Paytm Dear customer we apologize for the inconvenience caused. We Would request you to kindly coordinat with PAYtm team for any concern regarding PAYtm FD account.
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Shiv Mohan (@shiomohan) reportedPathetic service by @Paytm I have raised the complaint 10days back but still issue not resolved. Complaint number is 500010538536.
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Abhi$hek Hindustani (@BrownBoi07) reported@Paytmcare Need a call support
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedWill you people help or should I stick with Phonepe? @PaytmBusiness @Paytm
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Bharat Ka Sikh (@BharatKaSikh) reported@paytm @paytmcare Your service is a disgrace. No option to cancel the Soundbox, customer care is nothing but AI, I receive calls from you those are AI too. Stop forcing unwanted charges. Cancel it now before I smash this useless box.
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Nidhi Gandhi (@nidhimg) reportedJust tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytm Poor Service I have paid 2000 for Shopper Stop Vouchers still I have not received. No Communication Kindly process my refund it has been 2 days now. I don’t need same
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare @Consumer2Court Please have look Issue is Pending since 5 days Paytm is making Fraud and not refunding the Amount.
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Stokesyyy (@msdpk_stokesyyy) reported@Paytm worst service 🤬😡
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Karthik Malyala (@malyalakarthik9) reported@Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?
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Vijay Anand E G (@egvijayanand) reported@Paytm @Paytmcare Why payment from History, paid a week before, makes use of a different VPA than the one in the QR code and no notification on the soundbox on recipient end. Very troublesome. Fix this issue at the earliest or remove payment from the History.
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TK (@NitishG83821536) reported@Paytmcare still haven't received the new policy. I am extremely disappointed with the service from both Paytm and Tata AIG. This issue needs to be resolved immediately. Please help me and issue my policy as soon as possible. I am very worried. Thank you.
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Shashi Verma (@Shashir5656) reportedwant to open a new business account for recieve money for shop . Help @PhonePe @Paytmcare
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Jitendra Sarswat (@sarsjits) reported@KartikDiscovers Aesa Kyun Laga bhai. I am one of the early user of this type of service which was launched by @Paytm for buying 2 wheeler. Also I worked there in those days so I thought why not. It was a charm to purchase and get hell lot of vouchers.
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Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported@NPCI_BHIM Hey @NPCI_BHIM It’s confirmed that this issue is not going to get resolved. No-thanks for your BEST service. I’ve uninstalled the app on my device. Hey @Paytm you’ve got new user who is going to use it as a primary app and share with others as well.