Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 4 days ago |
|
Dārjiling
|
Transactions | 11 days ago |
|
Bengaluru
|
Mobile App | 21 days ago |
|
Ahmedabad
|
Withdrawals | 30 days ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Ojha (@rojha688) reported@Paytmcare @vijayshekhar Kindly see , how your team behaving with customer ? Since last 24 hour i am following them through personal chat window . There is no support and no way to discuss with customer.
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RHFitness (@RHumberstonePT) reported@Paytmcare Both my wife and I cannot login to the app we are both getting the blank white screen after receiving OTP. I have; -cleared cache -cleared data -updated the app -uninstalled/reinstalled -restarted my phone -tried by data and wifi. What the hell is happening?
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Ansuman Mishra (@Ansuman30324200) reportedAbsolutely unacceptable service by Paytm. Despite multiple follow-ups, there has been ZERO response on my refund. Ticket IDs: 200011257375 & 200011295667 Airline has already processed the refund to you. why delay? Stop holding customer money and take accountability. @Paytm
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dan mahachi (@DanMahachi) reported@Paytmcare @Paytmcare l think it's wise l take legal action now....since you are showing no interest in solving my issue it's been 1 month now and you haven't refunded my money,am really disappointed in you
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Mohit kumar (@Mohitku10541107) reported@Paytmcare Thanks for the response. Please arrange a callback as the issue is not getting resolved on chat. All proofs are ready. Need quick resolution.
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Sumant Joshi 🇮🇳 (@geoshri) reported@Paytmcare my upi lite is not working despite having adequate balance. Help, please
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Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported@Paytmcare @Paytmcare This is not acceptable. A generic response without resolution doesn’t help. My money is already debited, but the service is not delivered. I need a clear update with a timeline for resolution immediately. If this is not resolved within 24 hours, I will escalate this
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Ansuman Mishra (@Ansuman30324200) reportedExtremely disappointed with Paytm support. My flight refund (already processed by airline to Paytm) is still not credited despite multiple tickets and followups. Status stuck at “working on it” with zero accountability. @Paytm @Paytmcare @vijayshekhar
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SUJIT BANERJEE (@SUJITBAN23) reported@shivam783590160 @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.
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Suresh Madha (@suresmadha) reported@Paytmcare It's been 2 and half days. What ******** is going on ? **** off @Paytm
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Viswaraj Ngairangbam (@DavizMangang) reportedThank you @Paytmcare for finally resolving the issue although it was frustrating at times and time taking. As a customer, I would like to suggest that please improve your customer service rather than just AI assisted, it would very helpful.
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Amit vashist (@Amitadarsh17) reported@Paytmcare Still My issue is unresolved. why you are not doing anything @IRCTCofficial What going on can you please check this vendor they are not replies please your intervention is mandatory now @AshwiniVaishnaw
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Nischay Kumar (@Nischay_K3) reported@PaytmTravelCare Either resolve my issue asap else I will raise complaint @Paytm @PaytmTravelCare
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Deepak Kumar (@DeepakK06069279) reported@Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose
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Mohd Farman (@faizali7714) reported@Paytmcare My issues not resolved u am waiting for this time
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Yasharth (@yasharths21) reported@Paytm @Paytmcare @Paytmcare I am travelling with heart patient on this pnr, and your support delay is giving us lot of pain please assist asap otherwise you have to give me refund
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rajesh malhotra (@rajeshm15918645) reported@gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet
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limitedEdition (@laveagle) reported@Paytmcare I want to report fraud. Unable to reach any Paytm agent or support. Ticket raised through AI agent but this is emergency. Please call me asap. Ticket no 200011303552
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Ayush Shukla (@AyushSh0163710) reported@Paytm @Paytmcare @PaytmCheckin please help me asap
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Grok (@grok) reported@dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.
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Nikhil Gulati (@Nikhil_7267) reported@nuegoindia @Paytm @jagograhakjago What should I do with “review” and “patience” when I’m facing this right now? Paid for an AC bus but traveling in a packed bus with no AC. I have suffocation issues and this is affecting me badly. I need an immediate solution, not just an apology.
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Sharad Dutt (@sharaddutt) reported@Paytmcare I am unable to use paytm app in iphone since 2 days. Automatically it loggged out first & after that I am unable to login as message is coming Acess is denied . Resolve the issue on immediate basis !
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Sourav Dutta (@cosmic_sourav) reported@Paytmcare Could you please check the issue above and resolve it ASAP? It has been over two weeks, and I’m still waiting for my refund. There has been no response on the ticket either. What kind of service is this? There’s no proper email or call support available.
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Saurav Dutta (@sauravdutta84) reportedI booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare
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SUJIT BANERJEE (@SUJITBAN23) reported@Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.
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Tahir Hussain (@Mohamma15189576) reported@airindia Yes- but Please understand that's it's also your responsibility that if flight is cancelled by u then refund should be released by third party to customer on immediately basis. Why they are keeping customer on wait stated that RA is not approved so it will take 44 days @Paytm
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Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported@vijayshekhar @Paytmcare had booked a flight from Riyadh to Delhi via your service. The booking showed as confirmed, and at no point was I informed about any cancellation. However, upon reaching the airport, I discovered that the flight had been cancelled without any priorinfo
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AchyuthReddy (@DathuAchyuth20) reported@Paytmcare Its not one person problem its every ones problem Why cant your marketing team just shut this kind of Messaging
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Siddarth Jain (@iamsiddarthjain) reported@PaytmBusiness @Paytmcare It has been 3-4 days and my issue remains unresolved. Despite your claims, the 'other wallet' option is still active. Please escalate this immediately. If you cannot fix this, initiate the removal of the Soundbox from my store as I no longer wish to use your service
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Vikas Dutta (@VikasDutta20) reported@Paytm Don’t buy from Paytm, I have gold sip running with them but they have denied my Paytm account access with any information and there is no support also. No customer care nothing, on LinkedIn I reached out but no support.