Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 12 days ago |
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Mobile App | 18 days ago |
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Mobile App | 22 days ago |
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Mobile App | 27 days ago |
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Website | 29 days ago |
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Website | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Crusader (@Shahhiren77) reported@PaytmBusiness are the most pathetic...their offices in Mumbai are not at a single address mentioned on their website...@Paytmcare @Paytm
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Saurabh pathe (@Saurabhpathe1) reported@Paytmcare @Paytm has useless bot customer service sitting on ticket for past 24 hrs and no resolution big claims of digital India @vijayshekhar
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दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported@Paytmcare Very bad service , If you are using services of @Paytm and you are getting any issue and you want immediate solution there no such platform to get any solution. I have purchased Gift card from @Paytm and when going to use getting expired msg.
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Nilavarasan V (@nilavarasan_v) reported@Paytmcare Sent to DM as requested. Kindly take it further and resolve the issue.
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Aqib Khalid (@AqibKhalid5) reported@Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend
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Abhishek (@abhishekh_gupta) reported@Paytm not getting any help from 11 may 2026.. let me know if you wish to help your customers or not? @vijayshekhar is also not responding even after repeated messages. Let me know the concerned government authority that I can raise this to ?
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nickkk.base.eth (@Soja_vro) reported. @Paytmcare I am unable to make payment through my paytm upi. is it down?
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Satish M (@Sati4284) reported@Paytmcare Could you please provide me the ET for the issue to be resolved?
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@Anu (@anutechie3) reported@lmPSBhandari @Paytmcare @RBI As a customer I want to remove all my transaction from paytm.. don't just mention malicious app detected.. show me where is the malicious app that you are reffering on my mobile.. I shared every screen shot of it but it's been 4 days no response.
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Zetarium (@farhan_aahmad) reported@Paytmcare my issue has not been solved please solve now I dm you yesterday still no rply no solution
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Zetarium (@farhan_aahmad) reported@Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm
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MonkWarrior (@AnubhavExpr) reported@Paytmcare Please short out my problem. UTI id-606248804448 Paytm app used payment transfer to other end paytm user but not received he said since last 3 years he is not using paytm, but showing on paytm. My account brance sbi denied to take any action.
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Aadarsh maheshwari (@Introvertt71) reported@Paytm When Paytm payment bank return my money. Fixed deposit stuck in paytm banking help me plss
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சர்மா இராமசாமி (@Itz_rsharma) reportedDear @DashReels, @Paytmcare and @NPCI_NPCI, I had already cancelled the AutoPay/subscription mandate for DashReels, but ₹399 has still been auto-debited from my bank account without my consent. This is an unauthorized recurring transaction. Kindly investigate this issue, process
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Pushpendra (@ojasgabbar20) reported@Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.
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Lavanya A. (@happybychoicee) reported@Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login my paytm account but not successful because It's shown under review till now from last 4 days. Please help me and resolve this issue immediately.
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Satya (@VSATISH848) reportedHi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint. @Paytm @Paytmcare
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Rudrashiv (@shiv2512) reported@Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!
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Shaurya Pathania (@ShauryaPathani4) reported@Paytmcare @Paytmcare you don't see my tweets and my DMs. Pathetic customer service.
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.
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Naamah Retiwala (@naamah1510) reported@Paytmcare Thank you. Now it's working fine. But I lost around 500 gold coins because of your technical issue.
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RAMAKRISHNA NAMALA (@NRamakrishna00) reported@Paytm what problem is it going to solve, we can simply send 5000 to their account as pocket money ryt?
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Makar 🐋 (@MAKARDHWAJ) reportedDear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.
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anish anjana 🧙♂️,🧙♂️ Anomage (@anishanjan89435) reported@Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8955840768 Please solve my problem as soon as possible. Thank you.
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Shobhit (@mehrotra_05) reportedTook a big L today. Somehow missed adding my surname in a @AkasaAir flight booked via @Paytmcare and now they're saying you cannot add a surname. No clarity on if I'll be allowed boarding or not and if they can help make a fresh booking. I keep finding ways to lose money 🥲
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Midhun Kumar (@Spider_Midhun) reportedI have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm
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मंगेश (@mangesh100100) reportedHey @Paytmcare @Paytm, I need to delete/close my Paytm Business Account. The business was closed a long time ago, but I’m unable to permanently delete the account through the app. Please help me get this resolved ASAP. #Paytm #CustomerSupport #BusinessAccount
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Sachin Maheswary🇮🇳 (@SachinMaheswary) reported@Paytmcare When will you address people issue on time . It's been more than 3 months since initial complaint. You are so arrogant that you sidelined the complaint from @jagograhakjago . @Paytm Don't think that no one is watching your fraud. Every indian is aware of your fraud tactics.