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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 43% Mobile App (43%)
  • 29% Transactions (29%)
  • 14% Website (14%)
  • 10% Login (10%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.

CityProblem TypeReport Time
Chhindwāra Mobile App 1 day ago
Jaipur Mobile App 4 days ago
New Delhi Mobile App 9 days ago
Yamunānagar Website 11 days ago
Mumbai Website 17 days ago
Greater Noida Mobile App 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • _Human_Male
    Abhishek Harwani (@_Human_Male) reported

    @Paytm @GetBookCAB The AC is broken. I paid for an AC Sleeper. I got an AC Seater. Now I don't even have the AC. I am sitting in a sealed metal box in May heat in Rajasthan with no window openings. This is not an inconvenience. This is a health hazard.

  • Anushre15550054
    Anushree Agarwal (@Anushre15550054) reported

    @Paytmcare There is no proper customer care service of paytm . They are just responding to communicate with chat bot which is also of no use..

  • itz_faiza26
    Adil Patel (@itz_faiza26) reported

    @Paytmcare @rupeshd85371417 hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out

  • NSharma444
    NAGENDRA SHARMA (@NSharma444) reported

    @Paytmcare my mobile no is 9837490909my Paytm acount is blocked plz help

  • Bhoopen_8085
    Bhoopendra chaurasiya (@Bhoopen_8085) reported

    @PaytmCare My Paytm account has been blocked suddenly. I am unable to make any transactions. Please look into this matter urgently and help me unblock it.

  • NoBotForSupport
    NoBotsForSupport (@NoBotForSupport) reported

    @ishita0909 @Paytmcare @Paytm Bot support has become a serious pain point. I am calling it out and fighting for better. Let’s get real human support restored! #NoBotsForSupport Repost by tagging them. Let me know if I can help here by reposting your issue.

  • Razor_sid
    Siddharth Verma (@Razor_sid) reported

    @Paytm ₹5000 BATA voucher bought from Paytm turned out INVALID. Ticket raised on 7 May 2026 — still no resolution, no callback, only silence despite repeated follow-ups. Is this how customer issues are handled? Extremely disappointing. #Paytm @vijayshekhar

  • amythinme
    amyth (@amythinme) reported

    @Paytmcare have applied for a change in constitution of my business, been over 20 days no executive can fix this simple issue. Please assist. 9890590999

  • Ankush_7060
    Ankush Kumar vashishtha (@Ankush_7060) reported

    Hi @Paytmcare @Paytm, I am unable to login to my account. It shows an "Account Blocked" alert. This is urgent as my daily transactions are stuck. Please review and unblock it immediately. Mobile number - 7678695091

  • avanindra_sigh
    AVANINDRA SINGH (@avanindra_sigh) reported

    @Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.

  • GuriyaShravan03
    Shravan Guriya (@GuriyaShravan03) reported

    No response to any previous tweets...no response to my problem...issue not resolved yet..what are you doing @Paytmcare @Paytm

  • bhl_deep
    ਜੈ ਬਾਬਾ ਮਹਾਕਾਲ 🇮🇳 (@bhl_deep) reported

    @Paytm My Paytm machine hasn't been working for the past eight days, and despite repeated complaints, none of your service personnel have fixed it. I'm forced to disconnect from Paytm. I haven't received any response from you. My ticket no. 500008644759

  • KannanD85622531
    Kannan (@KannanD85622531) reported

    @Paytmcare I sent details in DM.. Please solve my problem..

  • snehagupta_in
    Sneha Gupta (@snehagupta_in) reported

    @Paytmcare Ok. But why does Customer care not pick calls I waited for 40 mins. I have some queries. And before closing you solve my problem mentioned in DM.

  • Subhadeep_Sans
    Subhadeep Dasgupta (@Subhadeep_Sans) reported

    @Paytmcare unable to log in paytm

  • JagdishShe90020
    Jagdish Shenoy (@JagdishShe90020) reported

    @Paytm please get your crappy app working properly. I’ve paid my electricity bill already on PayTM itself and it is still giving me repeated reminders to pay. PLEASE FIX THIS.

  • Ashutosh_Tem_02
    Ashutosh Tiwari (@Ashutosh_Tem_02) reported

    Vendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    Dear @IndiGo6E pathetic service no response every executive just repeats the same automated reply like robots rather then giving a solution since I booked through @Paytm one more worst decision I don’t even understand how people are bearing this from you both

  • Subhadeep_K
    Subhadeep Kanungo (@Subhadeep_K) reported

    @Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.

  • NoBotForSupport
    NoBotsForSupport (@NoBotForSupport) reported

    How much time will this take to resolve @Paytmcare @Paytm I think if such small issues take so long to resolve.. there is no meaning relying on your apps for anything. @jagograhakjago #NoBotsForSupport

  • mechymanish
    MM (@mechymanish) reported

    @Paytmcare How much more time do you need? Your calls are unreachable, mails get no response, and support only sends automated replies. SpiceJet already processed the refund. Please give a clear timeline instead of copy-paste responses. Booking ID: 26907588942.

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare There’s no response from any one and why don’t you have any working number where I can reach out to people pathetic experience I’m still on hold from yesterday airlines @IndiGo6E @allianceair have initiated full refund but you guys are still charging me cancellation fee

  • SanchitRah20804
    sanchit (@SanchitRah20804) reported

    Funny how @PaytmTravel replied instantly on Twitter saying “we’ll help you” and asked me to DM them. It’s been 3 days since I sent the DM and again no reply. Public replies for image, silence in private when it’s time to actually solve the issue. @PaytmCare

  • SumitKanojiyaX
    SumitKanojiya_Official (@SumitKanojiyaX) reported

    @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia

  • diamondbishnoi
    DIAMOND (@diamondbishnoi) reported

    Dear @Paytm , my Paytm Wallet is still blocked. I have already submitted my documents many times but there has been no resolution yet. Kindly review my account and unblock my wallet as soon as possible. Very disappointed with the delay in support. #Paytm @Paytmcare @PaytmBank

  • Mrscrazyness
    Mrs. QUINN (@Mrscrazyness) reported

    @Paytmcare My father in law is High court advocate if this issue isn’t resolve at earliest and if i didn’t receive my refund you will receive legal notice I’m very serious Ria Ticket ID: 200011630707.

  • Radheshyam76901
    Radheshyam Jat (@Radheshyam76901) reported

    Paytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare @Paytm @PaytmCheckin

  • ravi_s_prasad
    Ravi S Prasad (@ravi_s_prasad) reported

    @Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.

  • SumitKanojiyaX
    SumitKanojiya_Official (@SumitKanojiyaX) reported

    @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia

  • _Human_Male
    Abhishek Harwani (@_Human_Male) reported

    @Paytmcare I sincerely hope it's not a poorly-trained AI slop customer support experience because I have two tickets open in the customer support space with you guys and the chats have been dead cold since the very first message