Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/01/2026 01:50

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Godvin_Furtado GODVIN FURTADO (@Godvin_Furtado) reported

    @Paytm Kindly improve your customer care services. My account is blocked from 24 hours even after doing kyc

  • harshsocial04 Harsh Gupta (@harshsocial04) reported

    @Paytm will you ever check out your app. When in the app I click on paytm money. Url showing error only.

  • mj_jayanta Mj Jayanta mondal (@mj_jayanta) reported

    Day 9 till now my problem not solved @Paytm and on call customer care not solve my issue only they giving excuses. I given all the documents then also they not unblock my account @paytmbankcare

  • Subho08086891 Subho (@Subho08086891) reported

    Paytm blocked my account with no reasons. What the **** is going on i can't understand. @Paytm @Paytmcare please unblock my account you guys are going crazy.

  • BavishSai Bavish Sai Reddy (@BavishSai) reported

    @Paytmcare I have faced a problem regarding my booking for the bus. I reported to Paytm care but no response up to now.

  • dasashishkumar5 ASHISH KUMAR (@dasashishkumar5) reported

    @Paytmcare @paytmbankcare i am not able to talk to customer care no paytm is solving my problem

  • Vaibhav90877925 Vaibhav Pal (@Vaibhav90877925) reported

    @Paytm there is glitch in your system that when ,there is no network or your finding it difficult to send the money ,you still deduct the money without even giving the warning ,and it has been more than three days & I am facing the issue money is not returned.

  • streetlife777 JAY (@streetlife777) reported

    @MobiKwik @MobiKwikSWAT Not bother to response - very careless & no after support, @Paytm is better & provide support.

  • smokeytable Amal (@smokeytable) reported

    @vijayshekhar your @Paytmcare service sucks now. After an awful experience, I've started doing all my tickets on MakeMyTrip now.

  • nareshkediasays naresh kedia (@nareshkediasays) reported

    @Paytmcare @paytm solve the issue. You guys have blocked the account. I am traveling and have to use fasttag. Have raised request: 3249684025

  • BamlaMohit mohit grewal bamla (@BamlaMohit) reported

    @Paytmcare my ticket id 3246925857 my account status block please solve my problem as possible

  • RakeshPuri7 Rakesh Puri (@RakeshPuri7) reported

    @Paytmcare @Paytm i purchased myntra gift card with an offer of 9% cashback and it's been over a week now but still have not got my cashback! Can someone help out here? Also, your chatbox sucks! Pls provide some option there to connect with customer care executive!

  • vishweshpande Vishwesh Pande (@vishweshpande) reported

    @vijayshekhar @Paytmcare @Paytm why you don't have customer care number for paytm postpaid? What a pathetic service you provide. No team to resolve our issues. I will stop using paytm now.

  • ChaitanyaSwar19 Chaitanya Swaroop (@ChaitanyaSwar19) reported

    @Paytm last month I my friend sent me an amount of rs800/.but i haven't received a single rupee. and also his transcation history shows that he sent me money.. but i haven't received a single rupee.can u please help me with this?

  • nareshkediasays naresh kedia (@nareshkediasays) reported

    @Paytm @Paytmcare @PaytmMoney Please quickly activate my account. All details have been uploaded. This is sheer bad service from paytm blocking the account. I am traveling and cannot pay by fasttag. Please. The issue reference number: 3249684025

  • vikramThana Vikram Meena (@vikramThana) reported

    @vijayshekhar @Paytm my Paytm postpad account closed permanently one'month ago but my civil report shows please help me

  • TechnicalAtul2 Technical Atul (@TechnicalAtul2) reported

    @Paytmcare @MdSaleembhai4 we have found suspicious activity in your paytm account. to secure the funds, we have blocked your account. Very bad Service Paytm

  • Th_WhiteWolf_ Pratik (@Th_WhiteWolf_) reported

    @Paytmcare Apparently Paytm detected suspicious activity and blocked my account to protect my funds, which I no longer have access to anyway. After 10 days it didn't get unblocked even after sharing kyc documents and photos. What's taking you so damn long?? @Paytm @PaytmBank

  • SiddheshVerma Siddhesh Verma (@SiddheshVerma) reported

    @bookmyshow is way better in terms of customer service. Not preferring @Paytm @paytminsider again for any bookings in future they have hopeless customer satisfaction and care.

  • Ankitumar854080 Ankit Kumar (@Ankitumar854080) reported

    Hiii @RBI @RBIsays This is Ankit kumar Sir @Paytm paytm payment bank blocked my bank account and wallet account too and they are not unblocking the same even after i send all the required details the demand Please help me in this regard.

  • iammanpreet78 Manpreet (@iammanpreet78) reported

    @Paytm I am not able to use my Paytm postpaid limit, this has happened recently and abruptly, if the postpaid limit is revoked then please close it and issue a NOC, tweeting here as not able to get support through paytm app, please resolve this issues ASAP

  • rkravinderkmr1 Ravinder kumar (@rkravinderkmr1) reported

    Hello @Paytmcare please help in recovery pf my account.

  • gonbeiji Gonbeiji (@gonbeiji) reported

    @Paytm I'm not able to add a payment description in Hindi while making a UPI payment through your Android app (version 10.20.0). Is this issue due to a bug or by design? Please investigate.

  • Meraj547 Meraj ahmad (@Meraj547) reported

    @Paytmcare i have paid my outstanding amount on 13 dec today is 16 dec but outstanding amount is showing and I don't got my limits which you have promised please solve my issue immediately 😡😡😡😡

  • bijaykumar11201 Bijay Kumar Mahto (@bijaykumar11201) reported

    @Paytm Hello,,,my name is Bijay Kumar Mahto, my Paytm has been blocked Please help me

  • kvajish Ajish Varghese (@kvajish) reported

    @Paytmcare by mistake I use Paytm for my credit card bill payment but bank not yet received the amount. When I check in Paytm they said share the details and i can't connect their customer care what to do? Is Paytm not responsible for payment made through them?

  • DKGAMIN46236191 DK GAMING (@DKGAMIN46236191) reported

    @Paytmcare @attitude_asn Help

  • JenaVibek Vibek Jena (@JenaVibek) reported

    @Paytmcare Hello Myself Vibek Jena. Since ten months I have wanted to open a paytm payment bank savings account. But it always Show me document verification pending. Please help to resolve this issue. Thank you Vibek Jena

  • srupradippal rohitpal (@srupradippal) reported

    @arjun_idhi_ @Postpaidpay @Paytm Mera b block h me 5time KYC video upload kar chuke hu but no reply.

  • BeautyG11565326 Beauty Ghosh (@BeautyG11565326) reported

    @Paytmcare @Sushilkr734 Hi team pls help to retrieve my account .. I need the fund ri8 now