1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 47% Mobile App (47%)
  • 20% Website (20%)
  • 13% Transactions (13%)
  • 7% Login (7%)
  • 7% Withdrawals (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

CityProblem TypeReport Time
Haridwar Transfer 12 days ago
Bhubaneshwar Website 12 days ago
Agra Mobile App 24 days ago
Chhindwāra Mobile App 1 month ago
Jaipur Mobile App 1 month ago
New Delhi Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • nikhildipp
    Nikhil Choudhary (@nikhildipp) reported

    Hey @Paytmcare Need Help to integrate payment gateways

  • Tareek_Aaryan
    Tareek Aaryan (@Tareek_Aaryan) reported

    @Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve

  • Nileesh03h
    Nileesh (@Nileesh03h) reported

    Each and every payment, recharge failed No any help from customer care No any customer care number available on app , resolved issue @Paytm

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

  • cs_biswajit
    Biswajit Sahoo (@cs_biswajit) reported

    @Paytm @Paytmcare please help us to deactivate my father's business account and soundbox. While installing your agent told her monthly ₹1 will be deducted but every ₹124 deducted please help us to deactivate the ac

  • Himansh12482560
    Himanshu Chhabra (@Himansh12482560) reported

    @Paytmcare I really dont understand what is stopping you to fix this issue? M not able to use paytm.

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money

  • VoteMulkraj
    MULK RAJ ANAND (@VoteMulkraj) reported

    This is a clear case of service downgrade and misrepresentation. Customers paid for AC Sleeper comfort but received a completely different service without prior notice. Requesting immediate intervention, investigation, and appropriate refund/compensation. @Paytm @vijayshekhar

  • madaan1985
    Rohit (@madaan1985) reported

    @Paytmcare @Paytm why do not you check my previous DMs 2 days back. Do I need to provide or write down separately in #paytm who so ever gonna revert me. Check you DM 2 days back #scam

  • isuryadev
    Suryadev Pushpam (@isuryadev) reported

    @Paytm @vijayshekhar @mdeora1 Why paytm bank account is not working

  • yogeshranjan54
    Yogesh Ranjan (@yogeshranjan54) reported

    @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    @Paytmcare Still now my issue is not resolved please look into this matter

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytm @Paytmcare I am not getting any help please do call me fast I want to cancel and get my refund

  • garvitgoyal31
    Garvit Goyal (@garvitgoyal31) reported

    @Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389

  • rahulsahani125
    Rahul Sahani (@rahulsahani125) reported

    @PaytmBusiness dear paytm for business your service is not I want to close my sound box but sound box show in my merchant app but customer support and an agent tell me you have no sound box and rental deduction monthly monthly why @Paytmcare

  • sanjayjohny
    sanjay johny (@sanjayjohny) reported

    @Paytmcare I booked flights via Paytm to London and I got different class than the one which I selected now the customer care team is not helping to update this is really bad experience. Will never book international flights via Paytm @Paytm

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    I have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare

  • vikram_wadhwani
    Vicky 🇮🇳 (@vikram_wadhwani) reported

    @Paytmcare @Paytm you have third class customer support. I have been repeatedly trying to get status on my ticket 500009441446,but all my efforts to reach you are in vain.Try to understand not every query can be solved through BOT,keep an option open for human interaction.

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

  • champdevansh
    Devansh Sharma (@champdevansh) reported

    @theLisanAlGhaib @Paytm Nah they said they will look into the issue and try to solve asap. Did you raise any ticket or get any call from them?

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare my query still remains unsettled, plz help

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @HardikJRails @PaytmBank @Paytmcare Dear Customer, We would like to inform you that we request you to kindly liaise with Paytm Customer Care Team for further assistance regarding your concern.

  • GyanDixit4
    Gyan Dixit (@GyanDixit4) reported

    @Paytm hi, don't u have any cust helpline or email to reach out to u for support? I can't delete PPB account as I can't delete an automatic pmt tagged to it. Ur Paytm Assit bot is barely of any help. What should I do? Send u complaint by post to ur registered address with MCA?

  • Tareek_Aaryan
    Tareek Aaryan (@Tareek_Aaryan) reported

    @PaytmBusiness @Paytmcare @SMFGIndia My complaint is already under review with SMFG and Paytm. However, today multiple auto-debits of INR 620 have been processed from my account while the loan adjustment and due calculation issues are still under investigation.

  • garvitgoyal31
    Garvit Goyal (@garvitgoyal31) reported

    @Paytmcare card machine not working since 2 months. Raised complaints 3 times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id- 500009072486, 500009267389

  • hjain11
    Harsh jain (@hjain11) reported

    @Paytm @Paytmcare please solve my issue permanently. Why i always get charged for sound box when i took lifetime free plan. Please help and refund and fix the issue once and for all.

  • AshishSkater25
    Ashish A Panchbhai (@AshishSkater25) reported

    @Paytm Last two weeks I was in Indonesia while I back from Indonesia my Paytm is not working It's showing WARNING Device environment is not correct

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare its been 2 weeks n u have still not resolved my issue, 6k struck with u n plz wake up,,the most fraud n pathetic service by paytm