Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (39%)
- Transactions (33%)
- Website (17%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 4 days ago |
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Mobile App | 7 days ago |
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Mobile App | 12 days ago |
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Website | 14 days ago |
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Website | 20 days ago |
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Mobile App | 21 days ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rajat Verma (@Rajatverma_49) reported@Paytm Kindly address my issue
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Vijay Raghav (@VijayRaghv) reportedIt's impossible to reach a human at @PaytmCare / @Paytm for flight issues. Despite canceling my @allianceair ticket within 24 hours (7+ days before travel), I'm being charged 4035 as "Airline Fees." This is a direct violation of DGCA 24-hour zero-cancellation rules.
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Vaibhav Sharma (@VaibhavSha93481) reportedMy Paytm account suddenly got logged out and now it says “your mobile number has been blocked.” My bank account and UPI work on other apps. I also have ₹1700 stuck in UPI Lite. I cannot even access support because login is required. Please help escalate this issue.@Paytmcare
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Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported@Paytmcare SpiceJet had already confirmed refund to Paytm on 29 April itself, yet the amount was withheld for weeks without proper response through support channels. Consumers should not be compelled to pursue legal proceedings for legitimate refunds already acknowledged by the airline.
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar My mobile number has been blocked from accessing Paytm, showing an “Access Denied” message during login. I’ve already raised a support ticket for 200011654211 but haven’t received any reply yet. Please share the reason and resolve this issue ASAP.
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Rohan jetly (@RohanJetlye) reportedNo proper resolution since 2 days. First cashback became voucher, then hidden eligibility condition appeared later. Is this support or just fooling customers? Screenshots already shared. @Paytm @Paytmcare
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Yash Jain (@jainyash822) reported@Paytmcare Hi prabhsimran, could you please assist me with ticket 200011654211 (couple of hours passed but not response received) opened for the issue. My registered number has been blocked from accessing paytm. Kindly support unblocking it.
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Chetan Chauhan (@ChetanC97637933) reported@ZeptoNow @Paytm @letsblinkit Please investigate this issue, explain why it happened, and process a refund or re-deliver the order at the earliest
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AVANINDRA SINGH (@avanindra_sigh) reported@Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.
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ਜੈ ਬਾਬਾ ਮਹਾਕਾਲ 🇮🇳 (@bhl_deep) reported@Paytm My Paytm machine hasn't been working for the past eight days, and despite repeated complaints, none of your service personnel have fixed it. I'm forced to disconnect from Paytm. I haven't received any response from you. My ticket no. 500008644759
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.
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Arvinder Singh (@ssingharvinder) reportedIt’s been 1 week and still there is no resolution from @bigbasket_com and @Paytm regarding my cashback issue. I’ve been waiting for their calls and updates for the last 7 days, but all I get are false assurances. In my opinion, this feels like a planned trap for customers.
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SumitKanojiya_Official (@SumitKanojiyaX) reported@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP.
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Kannan (@KannanD85622531) reported@Paytm @Paytmcare I am writing to inform you that I realized today that my Paytm account (9994871203) has been blocked. I kindly request you to look into this matter, clarify the reason for the block, and restore access to my account as soon as possible.
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Kautilya (@phsenag) reported@Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw
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Amit Tiwari (@AmitTiwariPwc) reported@Paytm what's your real customer care number. I need help but I do not find any help. My Paytm starts telling me since afternoon this:your mobile number has been blocked from accessing paytm Now tell me what to do. My number is working properly
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varun (@varunvnn) reportedDear @Paytm, refund Ref No. 613314024644 for a cancelled Flipkart order is still not credited to my bank account. My bank cannot trace the transaction with this reference number. Kindly help check the UPI/payment status and provide transaction details.
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Vijay Raghav (@VijayRaghv) reportedDear @PaytmTravel @Paytmcare, your “Travel Care” support is an absolute joke. Airlines have already confirmed the refund has been processed, yet your team keeps customers hanging for days with no proper response, no human support, and no accountability. @PaytmTravelCare
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रविन्द्र राजपूत🇮🇳🇮🇳🇮🇳 (@rk7291213) reported@Paytm Any tech issue is going on? App is seems not working!! #paytm #paytmcare
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Suryansh Gupta (@Goldyflake) reported@Paytm @Paytmcare Unable to complete my KYC and your support team has been of no help at all. No resolution, no guidance, just left on my own. Absolutely terrible customer support experience.
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Vijay Raghav (@VijayRaghv) reported@Paytmcare Dear @allianceair can you please look in to this just talked to one of your customer care executives he said refund is already initiated I even got a mail regarding this how long i have to shuffle between the agent and airlines
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Dhanush (@Dhanush15194029) reported@Paytmcare my Paytm account has access denied please help me
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Vijay Raghav (@VijayRaghv) reported@PaytmTravelCare oh man what wrong with you how many times I have to report the same issue it’s been 6days where’s my refund I have literally collected proofs but why @PaytmTravelCare @Paytm no body responds what’s going on
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Thamotharan (@thamotharan_v) reportedHello @Paytmcare When I am trying to login to my Paytm account, it shows 'Access Denied ' and ' Your mobile number has been blocked from accessing Paytm' I am unable to login, please fix my account. @Paytmcare
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Shivani R (@shivani2210) reported@Paytmcare I have not received any call from Paytm as discussed and I am unable to contact you. Could you help me on my issue and arrange a call back. Thank you
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Rupák Sìngh (@rajputrupak1) reported@PaytmCheckin I am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm
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برهان روباني (@ImBurhaanRubani) reportedBooked a cancelled SpiceJet flight via Paytm(Tt ID: 200011475603). Was promised a full refund within 5–7 working days. It’s been over a month and still no refund.Customer support is worse, endless AI loops, no human assistance, and calls getting disconnected. . @Paytm @Paytmcare
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Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported@Paytmcare @KatDev Check DM. Error still persists.
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare why my account denied login
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Khoj Khabari (@SatishPathakCSC) reported@Paytmcare i Just want to Restart my Sip in Paytm.Please help about it