Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (47%)
• Website (20%)
• Transactions (13%)
• Login (7%)
• Withdrawals (7%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

City	Problem Type	Report Time
Haridwar	Transfer	12 days ago
Bhubaneshwar	Website	12 days ago
Agra	Mobile App	24 days ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	1 month ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Man The Myth 07 (@TheManTheMyth07) reported 8 minutes ago

  @Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?

• 
  Abhishek (@Abhis2309) reported 9 minutes ago

  @Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?

• 
  Ajay kumar (@REWADIKHEDIYA) reported 10 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Khair (@theden03) reported 13 minutes ago

  @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

• 
  Vishal chauhan (@Imchauhanvish) reported 15 minutes ago

  @Paytmcare I booked a flight within last 1 hour which was an honest mistake, I need help with it as I want the refund, your customer care is non responsive and as per the DGCA rules I can get the refund within a 48 hour window.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 15 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

• 
  Neeraj Kashyap (@neerajkashyap88) reported 16 minutes ago

  Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

• 
  Muhammad shadab (@Muhamma42285812) reported 20 minutes ago

  @Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money

• 
  Vicky 🇮🇳 (@vikram_wadhwani) reported 22 minutes ago

  @Paytmcare @Paytm you have third class customer support. I have been repeatedly trying to get status on my ticket 500009441446,but all my efforts to reach you are in vain.Try to understand not every query can be solved through BOT,keep an option open for human interaction.

• 
  Dr. Harsh Bhatt (@harshrbhatt9) reported 23 minutes ago

  @Paytmcare @Paytm worst customer support can't connect to your team.and didnt get reply on mail ,twitter or paytm help support menu. I can't solve my issue for 2 weeks. Where to contact?

• 
  Amit Bodh (@BodhAmit) reported 30 minutes ago

  I am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120

• 
  Sourav Biswas (@00007Biswas) reported 31 minutes ago

  @Paytm Can't remove my bank account. App says "Disable UPI Lite first" even though it's already disabled. Support tickets are being closed without any resolution. Fix this issue. @paytm

• 
  Garvit Goyal (@garvitgoyal31) reported 32 minutes ago

  @Paytmcare card machine not working since 2 months. Raised complaints 3 times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id- 500009072486, 500009267389

• 
  Ajay kumar (@REWADIKHEDIYA) reported 33 minutes ago

  @Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  I.Kayyum.Abbasi (@ikayyumkhan786) reported 35 minutes ago

  @Paytmcare Do not buy metro tickets through Paytm barcode is not working and no one is helping

• 
  Muhammad shadab (@Muhamma42285812) reported 37 minutes ago

  @Paytmcare No this was raised earlier and I tried before 6 hr and same issue happend I am not going leave this issue simply I want my refund

• 
  Vinod R Saravaiya (@saravaiya_r) reported 44 minutes ago

  @Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same

• 
  Rahul Sahani (@rahulsahani125) reported 45 minutes ago

  @PaytmBusiness dear paytm for business your service is not I want to close my sound box but sound box show in my merchant app but customer support and an agent tell me you have no sound box and rental deduction monthly monthly why @Paytmcare

• 
  Amal Prasanth Kumar (@amal_prasanth) reported 45 minutes ago

  @Paytmcare made a self account money transfer at 7pm today and still now it is not credited. @Paytm again started playing with peoples money... Solve the issue and give my money back

• 
  Paytm Care (@Paytmcare) reported 48 minutes ago

  @sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 48 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

• 
  Astitva Singh Bais (@_astitvasingh_) reported 49 minutes ago

  Dear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.

• 
  KING_K (@GODKILLER387) reported 49 minutes ago

  @Paytmcare I'M VERY TIRED! IT'S UTTERLY FRUSTRATING HOW PAYTM HAS EVOLVED! EARLIER I DIDN'T FACE ANY PROBLEM BUT NOW 😔 YOU CAN'T EVEN REFUND MY MONEY 😭 WHAT ARE YOU GUYS UPTO!? MANY PEOPLE ARE FACING THE ISSUE. YOU GUYS CAN'T EVEN GIVE AN ESTIMATED TIME. RAISE A CANCELLATION!!!

• 
  Md Vakar (@Bitto_md1) reported 53 minutes ago

  @Paytmcare @Paytmcare @Paytm not solve problem regarding money refunded

• 
  Yours (@Isolate21261459) reported 53 minutes ago

  @Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap

• 
  𝓩𝓾𝓫𝓮𝓻 𝓐. 𝓟𝓪𝓽𝓮𝓵 *️⃣ (@zuber8000) reported 54 minutes ago

  Dear @PaytmCare, I’ve been chasing a resolution for unauthorized Soundbox charges despite having a 'Lifetime Free' plan. Despite multiple DMs and assurances, the issue persists. I need a permanent fix & refund today, or I’ll be forced to escalate to the Nodal Officer. #Paytm

• 
  nav (@fornavneet1) reported 55 minutes ago

  @Paytmcare My phone is working well. Call me

• 
  IndusInd Bank (@MyIndusIndBank) reported 1 hour ago

  @HardikJRails @PaytmBank @Paytmcare Dear Customer, We would like to inform you that we request you to kindly liaise with Paytm Customer Care Team for further assistance regarding your concern.

• 
  Raushan Raj Shrivastava (@rrajsrivasatava) reported 1 hour ago

  @Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error "your account is under review" and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below.Paytm number:+91********** Name-Raushan Raj

• 
  Rahul (@JaYaarYahanSe) reported 1 hour ago

  why am i not able to make bill payments?? I’ve been trying to make it on paytm - not working. Says “operator is currently not accepting payments on any app”. When will this be resolved. @tatapower_ddl @Paytm @Paytmcare