1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 56% Mobile App (56%)
  • 19% Website (19%)
  • 19% Login (19%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.

CityProblem TypeReport Time
Kolkata Mobile App 4 days ago
Kolkata Login 6 days ago
Varanasi Login 8 days ago
Dehra Dūn Login 8 days ago
Delhi Mobile App 10 days ago
Kolkata Mobile App 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • kishus456
    The notorious banker (@kishus456) reported

    How many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????

  • shivam_18m
    Shivam Mehta (@shivam_18m) reported

    @ParijatSachin Nothing will happen...i have raised this issue with RBI they are also not replying @RBI @Paytmcare

  • dr_pranaypatel
    Pranay Patel (@dr_pranaypatel) reported

    @Paytm still my issue in not resolved by team

  • Ram009999
    Venkat (@Ram009999) reported

    I want full refund this is because of your technical issue iam facing problem now @Paytmcare @Paytm @IndiGo6E

  • Insta862810
    NIO19N (@Insta862810) reported

    Dear @Paytmcare My 4–6 July settlement is still on hold while later settlements are released. Asking for invoices/NOCs for every customer is impractical. Release my payment by 9 July, or I'll pursue legal action and file complaints with the appropriate authorities.

  • Prabhavjawla
    प्रभाव जावला (@Prabhavjawla) reported

    Huge delay in payment updates on @PaytmBusiness money is deducted but 'Payment Received' isn't showing in my app. Is the server down? Please resolve this quickly, it's disrupting business @Paytm

  • Ram009999
    Venkat (@Ram009999) reported

    If this issue is not resolved promptly, I will be compelled to approach the Consumer Commission for deficiency in service and seek appropriate legal remedies. #ConsumerRights #CustomerService #FlightBooking @Paytmcare @IndiGo6E @Paytm

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Hello Team, How many days required to resolve my issue? Kindly provide an update. I have been following up for a long time.

  • akshayrochani
    Akshay R. (@akshayrochani) reported

    @Paytmcare It has been more than 13+ Hours Still no response from your team. Is this type of support you provide @Paytmcare

  • ankushpopli444
    Ankush Popli (@ankushpopli444) reported

    Totally fraud @PaytmBusiness don’t buy card machine still can’t help for last 3 days shame on you @Paytm @Paytmcare #BycottPaytm

  • _Lakhan_soni
    Lakhan soni 🇮🇳 (@_Lakhan_soni) reported

    Dear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.

  • SURESHK63423824
    SURESH KUMAR (@SURESHK63423824) reported

    @Paytm When will Paytm Payment Bank customer deposits be processed?

  • bits_threads
    bits of threads (@bits_threads) reported

    @RBIsays @BankofIndia_IN @Paytm helo , I had 4 times unauthorised transaction from bank of India , first one 237 4 times , I debit only once but paytm debited 3 times more total 948 ,contact bank many times , log in with bank but the bank always has error

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @Sachin60236154 @Paytm Hi, I tried reaching you over the phone but couldn't connect. I checked your ₹500 payment and found that Bank of Baroda declined the UPI debit due to insufficient balance. No amount was deducted. Please check with your bank for any holds or pending debits. Meanwhile, you can use your SBI account. I'm here if you need any help.

  • manisha20jha
    Manisha Jha (@manisha20jha) reported

    @Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare I raised a refund request under Ticket ID 200011741269 more than a month ago, but the issue is still unresolved. Multiple followups have not resulted in any update. Kindly look into this on priority and process the refund at the earliest. Pls provide a status update.

  • hindu_Sher_h
    singh ( MODI KA PARIVAR ) (@hindu_Sher_h) reported

    @Paytm postpaid why not working

  • sagarmoy22
    sagarmoy (@sagarmoy22) reported

    @Paytmcare why reaching support is so hard for Paytm business?

  • AakashG0yal
    Aakash Goyal (@AakashG0yal) reported

    @Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.

  • 0x_devesh
    Devesh Jha 🕉️ (@0x_devesh) reported

    @PaytmBusiness @vijayshekhar @Paytmcare If you don't want to keep customers, then why do you have the platform, just end it. AI has been deployed in the name of customer care, it is not able to handle it, will customer all die out of frustration? I had just one small complaint that the money is coming directly into my account. Why do I need a business account? If I want to receive payment directly, then I can do it through any normal UPI.But you people or I closed your FIR directly without any solution, what nonsense is this?

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..

  • Satyaje72890300
    Satyajeet Sahu (@Satyaje72890300) reported

    Hey @Paytm @Paytmcare, it’s been over 2 MONTHS since my flight refund of ₹5,253 was processed by the airline, but it hasn't reached my bank account! Multiple emails sent to your support team have been completely ignored. Is this how you treat your customers? Please resolve ASAP!

  • Ankitparihar_
    Ankit Parihar (@Ankitparihar_) reported

    @Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytmcare It's been more than 20 days and issue is unresolved...what to do ?? @Paytm

  • makrohet
    Morningstar (@makrohet) reported

    @Paytm @Paytmcare I am trying to set up my Paytm money account, the process is getting stopped half way. I have been trying to reach you through app, but it's unresponsive. I have got the rewards of zero brokerage till sept 30, but not able to open my account.Kindly help

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    @Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?

  • satwik16357
    Wrangler#@69 (@satwik16357) reported

    @Paytmcare you are the WORST. No ******* proper response, pieces of ****, *******, *************, ********, madarchod, rand app, chut ka app, gandu bhosdiwala

  • jiobasha
    Kaithi (@jiobasha) reported

    Dear @Paytm @HMRLHydMetro, I made a ₹500 UPI payment at Erragadda Metro Station counter today (17 Jul 2026, 10:31 AM). The Paytm POS machine showed "Payment Failed", but the amount was debited successfully from my SBI account through BHIM UPI. Transaction ID: 103130717411 The counter staff informed me that the refund may take up to 1 week, but I request an immediate refund as the transaction failed at the merchant's machine. Kindly look into this urgently and help resolve the issue at the earliest. Thank you.

  • Jigneshlakhara
    jignesh lakhara (@Jigneshlakhara) reported

    @Paytmcare Error is not solved yet.

  • sachin_pandey_3
    sachin (@sachin_pandey_3) reported

    @Paytmcare 5 days. No resolution. No update. Not even a reply to my follow-up. Your earlier response was clearly just a social media formality. This shows exactly how much you value your customers. Stop ignoring the issue and provide a proper resolution.@Paytmcare @Paytm