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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 9 days ago
Pānīpat Login 9 days ago
New Delhi Transactions 9 days ago
Chhindwāra Transactions 9 days ago
Bengaluru Mobile App 9 days ago
Sūrat Mobile App 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RSHIS
    RISHI AGARWAL (@RSHIS) reported

    @Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue

  • BilalSaqibi
    بلال رضا (@BilalSaqibi) reported

    I’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare why I am unable to use Paytm for doing any transactions why I am getting a network error glitch after having a 1 TB of internet speed

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @PaytmBusiness @vijayshekhar @Paytm when I last tweet to paytm then I have received call from escalation department to delete the tweet instead of solving the problem this is your service fraud paytm fraud company

  • Dheeraj010287
    Dheeraj Gupta (@Dheeraj010287) reported

    @Paytm @AxisBank last week I had done one payment of Rs 26356 by mistake to someone's paytm number. I raised the complaint immediately but I am not getting any positive response. Please help me to get my money back.

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently.

  • SyedMuz31229099
    Syed Muzaffar (@SyedMuz31229099) reported

    @Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎

  • ys_2800
    Yash Sharma (@ys_2800) reported

    @Paytmcare Issue resolved but this mis happening taken by merchant.

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Morning me update aaya tha kia but same problem continue hain

  • sumit316bahadur
    Sumit Bahadur 🇮🇳 (@sumit316bahadur) reported

    @Paytm my paytm not working since yesterday.. 9798587330

  • I_DailyNews
    Illustrated Daily News (@I_DailyNews) reported

    @PaytmCheckin has simply abandoned no customer care number only non responsive bots. NEVER BOOK A FLIGHT TICKET VIA @Paytm

  • dilseunique
    Dil Se Unique ❤️🔥 (@dilseunique) reported

    Sir, I ordered a Paytm Soundbox, but the delivery partner delivered it to someone else and the order shows delivered. Please help resolve this issue. Note:- Paytm very bad service 🥲 Order I'd :- 27372240996 @Paytmcare @Paytm

  • princegargg
    prince garg (@princegargg) reported

    @Paytm @Paytm is down since yesterday? Technical issue error everytime

  • SRIDHAR00772301
    CA Sridhar (@SRIDHAR00772301) reported

    @Paytmcare @Paytm pls help

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm Sir, i have recording call with Airline that ticket is refundable but paytm not make fraud and not refunding. Even i shared the recording wih paytm team but they are not ready to listen. Pleass help for processing of refund

  • mithubhatiaaa
    mithu bhatia (@mithubhatiaaa) reported

    .@Paytm @Paytmcare yall gen suck man absolutely the worst customer experience ive had

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare I need the resolution in the next ten minutes. Have sent all details. This is next level harassment which I have never experienced! No customer care email, no customer care number, only automated response on app. Next level ridiculous this is

  • BrownBoi07
    Abhi$hek Hindustani (@BrownBoi07) reported

    @Paytmcare No further assistance required and I'll make sure to not use your service anymore thanks

  • Bill_o_ta
    Bill_o_ta😼 (@Bill_o_ta) reported

    If it's my phone, my information, my bank details, I should be able to take screenshot of what ever ******** is on my screen. Annoying as hell. 😐😐 Why can't I SS my own transaction details? @PhonePe @Paytm

  • Sainianu22
    VoiceOfChange_Anu (@Sainianu22) reported

    @Paytmcare No data found of health insurance on Adiya Birla Website.

  • sidhtweeets
    sidharthdhev (@sidhtweeets) reported

    @Paytmcare Got logged out without any reason and unable to login since 3 days? What is going on?

  • prianca_08
    Priyanka (@prianca_08) reported

    @Paytmcare I've been contacting your support regarding this since 2am this morning, and no response so far! This is absolutely disturbing.

  • MayaRao
    MayaRao (@MayaRao) reported

    @Paytm Is the system down? Unable to pay, says secure connection could not be established.

  • patelnn286
    Patel Purple (@patelnn286) reported

    @flipkartsupport @Paytmcare @RBI need your attention, they both cheat the customer on the name of scheme

  • VinodRadheshyam
    Vinod Radheshyam Singh (@VinodRadheshyam) reported

    @Paytmcare Hopeless paytm service My self unable 2 login desktop cheating 2 Customers

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    @Paytmcare 1/3 Thank you for the update, @Paytmcare.
Appreciate you reviewing the device verification issue on priority. Please keep me posted as soon as there’s any progress.

  • girish_khurana
    girish khurana (@girish_khurana) reported

    dear @Paytm your team send me a soundbox inspite of denied on call to your team.I am calling your customercare to take back the same but your AI-executive trying to force me to retain the same.Since 5 days I am trying to talk someone customer care executive but no one available

  • PrudviVysyaraj
    Prudvi_Bob ©️ (@PrudviVysyaraj) reported

    @Paytm @Paytmcare @SuryodayBank Paid ₹9,000 in full on 30 July & requested closure. Yet ₹180 Convenience Fee + ₹32.40 IGST was charged,and ₹212.40 was auto-debited on 3 Aug. Multiple emails to Suryoday Bank,but no acknowledgment or response.Why is customer grievance ignored?

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @Paytmcare Can you please help