Paytm

Is Paytm down?

Some problems detected

Users are reporting problems related to: transactions, mobile app and transfer.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/20/2025 08:25

November 20: Problems at Paytm

Paytm is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • alam087 Alam Sheikh (@alam087) reported

    @Paytmcare it's pathetic customer service provided by you. since morning my trying call, whoever is picking all R transferring my call,no solution till now. i have added money frm my card on 15 aug in rent service PayTM,paid charges but till now i'm waiting for my money in bank.

  • GMCOVUT56I8Vbr8 सैयद आमिर अली (@GMCOVUT56I8Vbr8) reported

    @Paytm Customer care number available right now please

  • ASamrha Logistic guy (@ASamrha) reported

    @Paytm @Paytmcare @PaytmBank they are big fraudsters and the customer service representative are not willing to help anyone they saved my dad's information on my account and declined to help me ....and the representatives copy and paste the same answer everytime I say anything 🤬

  • AzadAli82120064 Azad Ali (@AzadAli82120064) reported

    @iAshishPunjabi @Paytmcare Paytm helpline customer care number 7001211088

  • RaviTha99619020 Ravi Thakur (@RaviTha99619020) reported

    @Paytmcare It has been long time and stil i didn't get my refund till date.. kindly do the needful on priority basis otherwise i will escalate the issue at @RBI level.

  • piyush349 piyush (@piyush349) reported

    @Paytmcare I had accessed my paytm account after a long time and it came with an option to continue with old account or start a new. I am trying to complete kyc for payment bank but it says the adhar number is used already. Help me access the account where that adhar no. is used.

  • sachu_abraham Sachu Shaji Abraham (@sachu_abraham) reported

    @Paytm Beware while using the Paytm payments FD option. My money have been blocked in FD for more than 3 weeks now without being able to withdraw due to a kyc issue I did not get any notice prior blocking. Did in person kyc two times and still blocked. The worst customer service.

  • KhoriBhushan bhushan khori (@KhoriBhushan) reported

    @Paytmcare Dear today I was to try book train tiket via tatkal 1 st time I try , conformation pending ,2 time also same issue ,money is deducted both time ,3 rd I was try from Debit Card bit I was forgot IRCTC password so booking id is 1.14734546898 2.14742302781 3.14739911701

  • Maddy3892 Madhur Tiwari (@Maddy3892) reported

    @Paytmcare How can we connect to PayTM Credit card or PayTM First customer care? Your website seems to have some technical glitch while raising the ticket and IVRS don't have such option.

  • PremKum67016080 Prem Kumar (@PremKum67016080) reported

    @Paytmcare This feature give to commit more chance for fraud. I don't think this will work in the market. Well thanks for your support. You can not do anything for me. Your are helpless about your new feature. Now I can look for other options. Thanks paytm.

  • Dubey53Vishu vishu (@Dubey53Vishu) reported

    @Paytm @vijayshekhar dear Vijay sir I was working with paytm and recently In few months ago I've resigned from paytm but my February month salary is still pending and mom she's hospitals and i dont have much money for her treatment I've request you please credit

  • AzadAli82120064 Azad Ali (@AzadAli82120064) reported

    @piyush349 @Paytmcare Paytm helpline customer care number 7001211088

  • 1KapilPathak kapil pathak (@1KapilPathak) reported

    @Paytmcare apki concernd team mera ek kyc releted issue last 10 day se solve nhi kr paya 08 august ko vedeo kyc eror releted open ticket ragistared kiya tha,ticket num. - 196477860 hai.

  • Abhijeet100796 Abhijeet Singh (@Abhijeet100796) reported

    @Paytmcare issue having Paytm postpaid account I want close my account please help me @Paytmcare @RBI

  • akaPrinshu AashuTosh Saraf (@akaPrinshu) reported

    @Paytm @Paytmcare The 'send money to bank' option inside wallet section is not working.

  • Abhi5088 Abhishek Agarwal (@Abhi5088) reported

    @Paytmcare no resolution to my grievance of upi settlement despite several requests. Pls resolve. Phone is impossible to connect.

  • raviroushan928 Ravi Roushan (@raviroushan928) reported

    @Paytmcare Unable to get any response from the customer care team. I didn't get my refund for my unsuccessful train ticket booking amount. I tried to book a ticket twice but was unable to do so. Payment deducted twice.

  • Vipu44396989 Vipu (@Vipu44396989) reported

    @bharatpeindia Hello Is this app/payment thing is working or not. I made a payment via @Paytm it was deducted from my account and not credited to Shop keeper account. Your Jaipur staff Vishal is not picking my phone. Your call center number is saying I am not registered. Help

  • am_Sunith Sunith (@am_Sunith) reported

    @Paytmcare Issue sorted

  • SinghSweta6612 Sweta Singh (@SinghSweta6612) reported

    @Paytmcare @PaytmBank i have change my paytm number but not able to use my paytm bank, Please help

  • MithunParmar009 Mithun Parmar (@MithunParmar009) reported

    Dear @zomatocare I was aware of the ****** service of @Paytm But I don't expect it from u. I got a 50% off #zomato coupon from #paytm but it's not working. I created a #support request for both, and both said to talk to the opposite company. Please tell me who is the culprit now?

  • niteshdeep NItesh Srivastava (@niteshdeep) reported

    @Paytmcare my ticket I’d 197056613 is open since yesterday and in 24 hrs they are just doing timepass and playing volleyball game between your 2 support team. I am not getting any fruitful information from you guys.

  • Bheemsi44652629 Bheem singh (@Bheemsi44652629) reported

    @Paytmcare I hope you understand my problem I explain i am recharge paytm postpaid 5 august 1:07pm amount 370 ref. id 121718629121 recharege succesfull. But by mistake same amount 370 succesfull paytm postpaid 1:10pm 5 august Ref. Id 121718716128 Please refund sec. Amount

  • shorts98251414 shorts (@shorts98251414) reported

    @Paytmcare please help me. Reply my message. I already dm you

  • sarthakzone Sarthak Bhardwaj (@sarthakzone) reported

    @paytmbankcare @Paytmcare @Paytm not providing any support regarding my upi transaction. Worst experience! Complaining this in higher authorities.

  • thought0sphere Garima Sharma (@thought0sphere) reported

    @airindiain I am unable to reach your customer care on call. Kindly confirm the #status of my #refunds pending since June for applications raised by @Paytm against the PNR YLTFR under the reference numbers 4001128857 and 4001128854.

  • shorts98251414 shorts (@shorts98251414) reported

    @Paytmcare I take help from Paytm's app so he wants imei number with me. So should I give it or not?

  • Jena8908Jena Abinash jena (@Jena8908Jena) reported

    @Paytmcare @Paytm Same concern I am raised in Paytm 24hrs help Ticket id is-196688625

  • THENAMEISAYUSHP THENAMEISAYUSH (@THENAMEISAYUSHP) reported

    @PaytmBank @Paytmcare @Paytm After sending all the details till now also you haven't solved my problem whats the problem with your company

  • AzadAli82120064 Azad Ali (@AzadAli82120064) reported

    @CrazyDetective3 @Paytm Paytm helpline customer care number 7001211088