Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (44%)
• Transactions (19%)
• Website (19%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

City	Problem Type	Report Time
Haridwar	Transfer	11 days ago
Bhubaneshwar	Website	11 days ago
Agra	Mobile App	24 days ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	1 month ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aditi Tewari (@adititewari13) reported 6 minutes ago

  @Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.

• 
  Rishabh (@rishinanda007) reported 6 minutes ago

  @Paytmcare that there is some error on our side so the amount will be reversed within 48 hours and now the supervisor mandeep on helpline advised me that he is taking this to concerned team and then he disconnected the call and then keshav from @Paytm @RBI

• 
  Abhishek (@abhishekh_gupta) reported 7 minutes ago

  @Paytm not getting any help from 11 may 2026.. let me know if you wish to help your customers or not? @vijayshekhar is also not responding even after repeated messages. Let me know the concerned government authority that I can raise this to ?

• 
  ＬＥＯ 🍥 (@i_lexo) reported 7 minutes ago

  @Paytm @Paytmcare Ticket ID: 200011831764 order 27114185477 this voucher not working on my business account i buy direct from amazon so please refund also unblock from @Paytmcare

• 
  Ashish A Panchbhai (@AshishSkater25) reported 8 minutes ago

  @Paytm Last two weeks I was in Indonesia while I back from Indonesia my Paytm is not working It's showing WARNING Device environment is not correct

• 
  itsmesandy ☀️ (@sansin83) reported 8 minutes ago

  @Paytmcare booking id 27083790237 , 6000 worth booking cancelled by bus driver, app says journey completed, driver number is off, customer care is slow,,, please help

• 
  Vikas Yadav (@VikasYadavA2Y) reported 10 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  as (@as_010399) reported 11 minutes ago

  @PaytmBank I want my Paytm bank statement for the month of February 2022. Help me with the same. @Paytm @Paytmcare

• 
  Shivratan Chhonkar (@srchhonkar) reported 14 minutes ago

  @Paytmcare @PaytmBusiness @Paytm Onboarded on 29.5.2026 as Paytm Merchant. Till now not able to collect payment due to settlement issue not resolved. Also your ground sales team onboarded me with wrong number and now not picking call to change mobile number. Pathetic Service.

• 
  Vishal chauhan (@Imchauhanvish) reported 14 minutes ago

  @Paytmcare I booked a flight within last 1 hour which was an honest mistake, I need help with it as I want the refund, your customer care is non responsive and as per the DGCA rules I can get the refund within a 48 hour window.

• 
  itsmesandy ☀️ (@sansin83) reported 24 minutes ago

  @Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off

• 
  Tareek Aaryan (@Tareek_Aaryan) reported 25 minutes ago

  @Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve

• 
  Amal Prasanth Kumar (@amal_prasanth) reported 27 minutes ago

  @Paytmcare made a self account money transfer at 7pm today and still now it is not credited. @Paytm again started playing with peoples money... Solve the issue and give my money back

• 
  Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported 28 minutes ago

  @Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm

• 
  I,m SANTOSH (@ImSANTO39590187) reported 31 minutes ago

  @Paytm my fd account not opening always show server error very frustrating

• 
  Saurabh Singh-YouTube Strategist (@saurabh_youtube) reported 35 minutes ago

  hey @Paytm @Paytmcare problem is still not resolved

• 
  Ajay kumar (@REWADIKHEDIYA) reported 36 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Muhammad shadab (@Muhamma42285812) reported 39 minutes ago

  @Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app

• 
  Muhammad shadab (@Muhamma42285812) reported 45 minutes ago

  @Paytm @Paytm I am trying to connect with customer to cancel my bus booking from past few hr unable to get any update please call me fast I want my full refund Order Id 27119339465

• 
  Raosahab (@NitishRaosahab9) reported 52 minutes ago

  @Paytmcare Check out the dm and please quickly solve my problem

• 
  दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported 54 minutes ago

  @Paytmcare Do you have any timeline do resolve the issue?? Do you have any customer care number?? Where I can reach you. Or playing msg msg only?? @vijayshekhar

• 
  SurendarReddy Soma (@somasurendar93) reported 56 minutes ago

  @Paytmcare @Paytm Extremely frustrated. My loan EMI is due, I have funds available and am trying to pay, but there is no manual payment option.yet your support only provides AI-generated responses with no human assistance. If my credit score is affected, Paytm will be responsible

• 
  Abhishek Kumar Singh (@abh1kr) reported 56 minutes ago

  @Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?

• 
  Yogesh Ranjan (@yogeshranjan54) reported 57 minutes ago

  @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

• 
  I,m SANTOSH (@ImSANTO39590187) reported 58 minutes ago

  @Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.

• 
  Shobhit (@mehrotra_05) reported 58 minutes ago

  Took a big L today. Somehow missed adding my surname in a @AkasaAir flight booked via @Paytmcare and now they're saying you cannot add a surname. No clarity on if I'll be allowed boarding or not and if they can help make a fresh booking. I keep finding ways to lose money 🥲

• 
  Abhishek (@Abhis2309) reported 60 minutes ago

  @Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?

• 
  ANSHUMAN SINGH (@Anshusingh1503) reported 1 hour ago

  Dear @Paytm, @Paytmcare your AI support is unbelievably frustrating. You asked for a State Bank of India statement, and I uploaded an SBI statement—which is literally the same bank. Instead of reviewing the document properly, your system keeps sending the same automated responses

• 
  Anand Sagar™💯 (@Anandsagar1977) reported 1 hour ago

  @Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve

• 
  Rohit Gupta (@gupta_rohit4) reported 1 hour ago

  @ICICILombard @Paytm Worst experience, booked car insurance yesterday, still not able to get the inspection done. Who is going to bear the challan now? Your customer care us useless Break in number: 1000676838 Paytm Order Id: 27153842533