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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 21% Login (21%)
  • 14% Website (14%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

CityProblem TypeReport Time
Kolkata Mobile App 14 days ago
Kolkata Login 16 days ago
Varanasi Login 18 days ago
Dehra Dūn Login 18 days ago
Delhi Mobile App 21 days ago
Kolkata Mobile App 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • i_mohit6
    Mohit Choudhary (@i_mohit6) reported

    @Paytmcare But my another iphone 8plus and iphone x runing paytm smoothly why do i have issue with my iphone xr

  • GameDoor3
    Aiden ahmed (@GameDoor3) reported

    @Paytmcare is there any problem with my number I am not able to login it keeps saying something went wrong This number +91 9678377020

  • Sakinakhatun09
    Hafijur Rahman (@Sakinakhatun09) reported

    Hello Paytm Support, I want to permanently close and delete my Paytm Business merchant account. I no longer wish to use this account. Please deactivate my merchant QR code and complete the permanent closure. Registered Mobile Number: 6001460763 Merchant NameHafijur Rahman @Paytm

  • saurabhrawat199
    Saurabh Rawat (@saurabhrawat199) reported

    @Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.

  • PriyanathDan1
    Priyanath Dan (@PriyanathDan1) reported

    @Paytm I need help on ticket # 200012415311 and 200012415333

  • msdpk_stokesyyy
    Stokesyyy (@msdpk_stokesyyy) reported

    @Paytm worst service 🤬😡

  • Ram009999
    Venkat (@Ram009999) reported

    Dear @Paytmcare Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve.

  • imsuryavanshi1
    प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported

    @Paytmcare Thanks @Paytm @Paytmcare my issue is resolved

  • pankx00019
    Pankaj Sharma (@pankx00019) reported

    @UPI_NPCI @Paytmcare are u sleeping or what .. my money is struck due to your **** platform

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    @Paytm Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm

  • mmrbiswas
    James Biswas (@mmrbiswas) reported

    Dear Sir/Madam, I have FDS in Paytm Payment Bank, and I have now opened a savings account with Indusind. However, I am unable to break these FDs. Please help me. I have emailed Indusind, but they advised me to contact Paytm. Kindly assist me. @paytmbankcare @PaytmBank @Paytm

  • duak
    Kunal Dua (@duak) reported

    @Paytmcare requesting someone senior look at ticket 200012403933 - I am struggling to get through to whoever has handled the issue so far.

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytm @Paytmcare Facing login error: "Warning [00000] Device environment is not correct." My device is secure, unrooted, & fully updated. Please help resolve this security lock. #Paytm #PaytmCare #PaytmIssue

  • Shashir5656
    Shashi Verma (@Shashir5656) reported

    want to open a new business account for recieve money for shop . Help @PhonePe @Paytmcare

  • QumarShaikh
    Abu Qumar (@QumarShaikh) reported

    @Paytmcare If the merchant received the payment, share a settlement/transaction ID or proof I can show them. Why should the customer keep running between Paytm, the bank & merchant? I paid via Paytm—please coordinate with your merchant and resolve it. Ref: 619609903653

  • sujitagrl
    SKA (@sujitagrl) reported

    @Paytm upi ref number 404605783172 not received on my account. In app amount is received but went to different account which I am unable to access. Please help

  • RulerAnonymous
    Anonymous Ruler (@RulerAnonymous) reported

    @PaytmBank @Paytmcare Unable to withdraw funds from my Paytm Payments Bank account. UPI, IMPS, and balance are not working. Getting errors every time. Please resolve this issue urgently.

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @mansoorrocks786 @Paytm Dear customer we apologize for the inconvenience caused. We Would request you to kindly coordinat with PAYtm team for any concern regarding PAYtm FD account.

  • nms_travels
    NAEEM AND SONS TRAVELS (@nms_travels) reported

    @Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

  • Ram009999
    Venkat (@Ram009999) reported

    I want full refund this is because of your technical issue iam facing problem now @Paytmcare @Paytm @IndiGo6E

  • Dh83150Dheeraj
    Dheeraj Rajawat (@Dh83150Dheeraj) reported

    @Paytmcare why I am unable to connect to customer care my 4500rs extra deduct

  • i_m_hemz
    Hemz (@i_m_hemz) reported

    @Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me

  • insane13x_fit
    Insane13x (@insane13x_fit) reported

    Hello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness

  • swapnilharkanth
    Swapnil Harkanth (@swapnilharkanth) reported

    @Paytmcare @Paytm You and your team are the most unprofessional service providers out there. Your representatives from Jalgaon, Maharashtra strung us along for 2 weeks to get a damn QR code approved, took at least 25-30 OTPs, harassed ******** out of our staff and now they are asking for more documents. This led to loss of business because we had to use a personal QR code to accept payments. We are now going ahead with @PhonePe and I will make it a point to strongly recommend people to NOT use your services. Rot in hell ********.

  • PankajDebnathWB
    Pankaj Debnath (@PankajDebnathWB) reported

    Dear @Paytm @Paytmcare Paytm Gold is a third-class service for retail investors. Invest ₹100,000: • Pay 3% GST + platform charges. • Sell immediately and lose another 4–6% due to the huge buy/sell spread.

  • BrownBoi07
    Abhi$hek Hindustani (@BrownBoi07) reported

    @Paytmcare I would request every person to not use paytm to book bus tickets. They provide a departure time and the bus leaves 2 hours prior without any notice or information and the bus operator will say contact @Paytm for any issues as it's not their fault.

  • Sandeepm881990
    Sandeep Malhotra (@Sandeepm881990) reported

    @Paytmcare Kindly share your official email id on which I can mail to escalate my issue to higher authorities

  • Bombaymeister
    Andrew Simoes (@Bombaymeister) reported

    @PaytmBank @Paytm - Look at this from your Chatbot. We are living in the age of AI and your apps conversation goes like this. My 6-year-old can create a better bot using Claude than your customer care. Me: I want to transfer my balance and FD out of Paytm Payments Bank. Paytm Care: Please log into the Paytm Payments Bank app Me: But the app isn't working, it's been replaced by a notice Paytm Care: Very sorry about that. Can you detail the specific issue? Is it a freeze etc etc Me: It's been replaced by a notice saying that RBI has suspended the license. Paytm Care: I'm sorry but I'm not equipped. Please log in through the Payments Bank app.

  • imajityadv
    Ajit Yadav (@imajityadv) reported

    This small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar