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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (67%)
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Login (33%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Sharma
(@Virajat) reported
@Paytm When my issue will resolve
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Mohammad Shahzad
(@Md_Shahzad1) reported
@Paytm I have done all, followed all instructions by the help of YouTube, deleted app and downloaded again.payment transfer problem not resolved,and your customer care also not resolved raised ticket.should I do delete app permanently????
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Rohit Sharma
(@Virajat) reported
@Paytmcare @Rabindr72939892 If you are not accepting any new kyc than please look into old customers as I am suffering from last 8 days for kyc transfer from old to new as my old number is discontinued. What kind of service level you are providing to your customer or kastomer
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Ovez Wadia
(@OvezWadia) reported
@Paytmcare Pls provide your nodel officer email id I want resolution for any how poor service Paytm
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Aswin Ramesh
(@Aswin_ferro) reported
I have to close my #Paytmpostpaid account. I had requested so many times there is no response from #Paytm side. Whether your are going to take any action or not. Or else I have move this issue legally. @Paytmcare @Paytm @paytmbankcare
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Ole Baba
(@ole_baba72) reported
@Paytmcare can't even talk to postpaid team on customer number.Only texting. But there's no option to talk to them directly. Only talking to automated computer generated messages.Please resolve.I understand your policy for convenience fees. But i dont wanna pay when i dont use it
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Suresh
(@Suresh31413930) reported
@Paytm Hello Paytm, Is it all good, But I'm not good with your services why you gave 24*7 Help and support to us because nobody responding towards my help Unless you can't why you fool us with your 24*7 services. It's almost 10 to 15 days around nobody responding.
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SHASHANK SINGH
(@SHASHAN74857624) reported
@Paytmcare such a worst service are you giving to customer.really fed up with your service now its better to close paytm
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Harsh Trivedi
(@AstroHarsh) reported
@Paytmcare Help me with Order Id- 18757455892 is still pending and payment not credited to the beneficiary account. Its been more than 36 hours.
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Ankush Kumar
(@ankushkumar1891) reported
@vijayshekhar, Don't Know where is @Paytm technology going on. Tried with support many times. Done With KYC again and again. My Account in Debit Freeze Condition since long. Do i need to Delete my account finally?
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Gaurav 😊
(@Gauravvalecha9) reported
@Paytmcare @Paytm kindly see my issue amount of rs 700 deducted bt didn't transfer to particular account wallet ref number41599658850
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Shubham Kesarwani
(@kesarwani12345) reported
@PaytmBusiness @Paytmcare @Paytm I would like to bring your kind attention to the above message. It is about 15 days, you did not send customer agent yet to deactivate my sound box as you mentioned in message box ,And I would request the authorities to consider the concern.
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n
(@Frshbush) reported
@Paytmcare Hello I tried to cancel or change travel date my bus ticket. But you guys are deducting the 80% of amount of booking. What is this money looting policy? My bus travel haven't even started. Bus service provider is ready to change dates. But you only want to loot.
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aditaydoi
(@aditaydoi) reported
@Paytmcare i want close my Paytm postpaid account I have tried many times but Paytm customer care has not closed my Paytm postpaid account so I request you please close my Paytm postpaid account #Paytm #paytmcare #paytmkaro
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Anmol Agarwal
(@caanmolagarwal) reported
@Paytm no reply. Is this your customer service?
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Kr.sajjan Singh Naruka
(@Krsajjan1) reported
@rameshj99533872 @Paytm please reply to the customer as soon as possible
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Parag Khandelwal
(@fsd_trader) reported
@Paytmcare @vijayshekhar I have been trying to close my Paytm postpaid account for the last three months. I have repeatedly raised concerns on the bot app regarding closing, but it does not close. Kindly help!
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Chirag
(@ChiragK93399564) reported
@Paytmcare I’m trying to reactivate my wallet but no help form your side and i even visited to your agent he said you need to contact customer care but no response
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Ole Baba
(@ole_baba72) reported
please help me close it on urgent basis @Paytmcare @Paytm #PaytmPostpaid
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Amann Sohan Jaain
(@amanjainsinghal) reported
@Paytmcare @Paytm @PaytmBusiness I am continuously calling on your customer care but i am not getting any response and i am suffering loss due to you guys please solve my issue as soon as possible. it's been 18-19days and i am loosing my patience.
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diksha bansal
(@dikshab52408420) reported
I am really fed up of tweeting every time there’s an issue but seems these startup’s only work that ways. I strongly believe this startup culture is just a bubble. So here’s another story and this time it’s the listed giant @Paytm @Paytmcare
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Shaikh Shere Ali
(@shaikh_shere) reported
@Paytm @Paytmcare I am keep texting you why you are not replying I want my money back it was faild but amount has been deducted help me on this ...
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Manish Mishra
(@Rajat_Manish_) reported
@clixcapital @Paytm @Paytmcare I am unable to use paytmpostpaid,if I can't use then plz report to cibil that I have closed my postpaid service because I have no dues.If u want to resume my service then Plz check an error of my account,what's the problem,Y I'm not able to use it
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diksha bansal
(@dikshab52408420) reported
@Virajat @Paytmcare True worst customer care service . No wonder their stock tanked because there are a lot of people like us waiting for ya money back and they loot us. @jagograhakjago please do something with these frauds . Not everyone can afford to file a consumer case
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Kishan Chand (किशन जी)
(@ValechaChand) reported
@Paytmcare @Paytm kindly see my issue amount of rs 700 deducted bt didn't transfer to particular account wallet ref number41599658850
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Peter Parker(SpiderMan)
(@MarvelASPP) reported
Really disappointed with your support @Paytm @Paytmcare . It been 8 days, since my amount got stucked. but not getting solution. your support asking me to leave a message on chat. and chat never responds.
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Nikhil Chandra
(@nikhilchandra07) reported
@vijayshekhar @Paytmcare Tried a lot to connect with you for a help. But I failed 100 times. So, Finally writing here. Can you please check status for UPI Ref No: 221642037089? Amount is not with me nor with the receiver. Hoping, it's not a scam! @RBI
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Rohit Sharma
(@Virajat) reported
@Paytmcare @dikshab52408420 How many times a customer will elaborate an issue. From last 8days I am elaborating my issue and still there’s not any improvement u guys are just making fun of customers. Most weird app and support by #Paytm
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Vikas Kumar Yadav
(@vikaskr_4_u) reported
I don't know what was in the last update, my app is crashing whenever I open it. And not able to use it for last 8-10 days bcuz of app crash I was hoping that update will come..... But its already 10 days gone.... Kindly fix the issue with update @Paytm 🙏
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Kannadiga
(@lifevision8286) reported
@Paytm @PaytmTravel @Paytmcare pls check DM... Cancelled my bus ticket with full refund option refund not come as promised. Pls lok into this and solve the issue