Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/15/2026 08:05

March 15: Problems at Paytm

Paytm is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (46%)

    Transactions (46%)

  2. Mobile App (23%)

    Mobile App (23%)

  3. Login (23%)

    Login (23%)

  4. Website (8%)

    Website (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.

Loading map, please wait...
City Problem Type Report Time
IndiaQādiān Website
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • koushik2704 koushik (@koushik2704) reported

    @Paytmcare @FASTag_NETC @Paytm Ordered fastag through paytm. No update on delivery yet. No proper customer support. They're chatbot is garbage and they still have not shipped since 6 days of ordering.#fuckoffpaytm🖕🖕

  • TDPwarriors987 pawan (@TDPwarriors987) reported

    @vdA7aDw8KnQkG5D @Paytm No they wont respond even i faced the issue with fasttag later on i changed to icici most probably paytm going to shutdown in comin day i heard news ?

  • YogeshMal5 Yogesh (@YogeshMal5) reported

    @Paytmcare How much more time you guys need it’s been more than one month ! Is that the service you guys are providing to your customers! Very time I hear allow us some time ! But this almost 2 weeks what I am hearing !

  • raivikas06 Vikas Rai (@raivikas06) reported

    @Paytmcare @Paytm Still after 48 hours payment not been processed to my landlord account, trying to contact customer care for the same but not be able to reach. Pls confirm what to do now.

  • VaishaliMutton Vaishali mutton and chicken Shop (@VaishaliMutton) reported from Patna City, State of Bihār

    @Paytmcare @bharatpeindia @CENTRAL32104887 How to dm you... Ya mail you all... My money is succesfull show in your app but merchant app do not recieved... So please do.. I am your good service custmer

  • RupaGho95020641 Swadhin Mondal (@RupaGho95020641) reported

    @Paytmcare I paid my credit card bill through Paytm so you need to help me . because I paid the amount to Paytm credit card department so please help me ,Axisbank credit card department already denied the transaction so please help me to recover my balance

  • mrsurjeetsingh_ 𝐒𝐮𝐫𝐣𝐞𝐞𝐭 𝐒𝐢𝐧𝐠𝐡 🇮🇳 (@mrsurjeetsingh_) reported

    @GauravKChandu I have made a mistake that I trusted them Now I say my bank help me in refunding my money @FederalBankHelp @Paytmcare

  • whatpsychosays What Psycho Says! (@whatpsychosays) reported

    @Paytm not getting cards on payment or merchant payment too team check the issue

  • YSmusic12 Yash Saxena (@YSmusic12) reported

    @Paytm @Paytmcare said, till Tuesday they will Help me and solve my problem regarding paytm postpaid... But today is thursday but still no help from paytm... Why You delay that much as paytm postpaid charging late fee each and every month... You delayed me since last one month

  • npraveen01 Er Praveen Sharma (@npraveen01) reported from Bharatpur, State of Rājasthān

    @Paytm your customer care support team not connecting am connected more than more My business account transaction show fraud transaction

  • ashudhingragcc Rahul Dhingra (@ashudhingragcc) reported

    @Paytmcare kindly please check the ticket number 3269470155 after unblock of my account am not able to transfer money kindly please solve the issue asap.

  • rulzzongals Tushar Sawant (@rulzzongals) reported

    Where is my 541 payment gone what a hopeless service you are providing ?? @Paytm @irtc and @ConfirmTKT please close this hopeless site i want answer

  • bankofbaroda Bank of Baroda (@bankofbaroda) reported

    @Faizqur32646538 @Paytm @RBI Dear Sir/Madam, we regret the inconvenience caused. We have noted the issue and have informed the concerned department for necessary action. Thank you.

  • AkhilSaraf10 Akhil Saraf (@AkhilSaraf10) reported

    @paytmbankcare @Paytmcare the best company in payments has turned out to be the worst in terms of customer service, trying to reach out to your team from the past 2 weeks,yet no revert from your end

  • raivikas06 Vikas Rai (@raivikas06) reported

    @Paytm For our payment queries whom should we contact. Pls help @Paytmcare

  • sushil2000_in sushil s (@sushil2000_in) reported

    @Paytmcare Im still getting calls on daily basis- regarding Late Fee Collection, when it was clearly waived off by your Supervisor. I have Dm as well, and I have also raised request on App- yet no help. Late fee still showing up- and getting unnecessary calls. Check Dm plz.

  • raivikas06 Vikas Rai (@raivikas06) reported

    @Paytmcare Payment not yet processed to my landlord account after 48 hours. Trying to customer care at Paytm but not any response. Pls help

  • YSmusic12 Yash Saxena (@YSmusic12) reported

    @Paytmcare poor work from paytm 😒🙏🙏🙏🙏 don't Cheat with us paytm... It's my humble request to paytm @Paytm..We poor people earn money from hard working and you make us fool and grab our precious money by this fraudulent way.. Such a poor expireance from your side @Paytmcare

  • TDPwarriors987 pawan (@TDPwarriors987) reported

    Paytm is doing fraud with kyc customer data bigest scam even thier customer care team is not responding @vijayshekhar @PaytmBank @Paytmcare worst service and worst customer care facing issues with their fast tag guys dont trust paytm worst customer service. No one is responding

  • gudiyasaini11 Neha S (@gudiyasaini11) reported

    @Paytm dear team , yesterday payment is deducted from my Paytm wallet . I have not ordered anything already msg you in personal chat .. please help

  • raivikas06 Vikas Rai (@raivikas06) reported

    @Paytmcare Since from last 8 hours I have DM to Paytm care and Paytm but not getting response. @Paytm Worst service ever by Paytm team. Still payment not credited to my landlord account. @RBI

  • jaspreet000 jaspreetsingh (@jaspreet000) reported

    @Paytmcare Hi today I purchased a new mobile and sold out my old mobile but when I logged in my new phone then my kyc did not show so kindly help

  • raivikas06 Vikas Rai (@raivikas06) reported

    @Paytmcare payment not processed to my landlord after 48 hour also. Now what to do trying to reach customer care but not be able. Pls confirm

  • shutupanmol Anmol ⚔️ (@shutupanmol) reported

    @Paytmcare Yes you guys replied and i would rate the solution provided by you a -1000 on a scale of 1 - 5 You stupid idiots just keep repeating about late fee and this and that unable to address to comprehend the real problem just keep beating around the bush. ******* thieves.

  • ashudhingragcc Rahul Dhingra (@ashudhingragcc) reported

    @vijayshekhar @paytmbankcare @Paytmcare kindly please check the ticket number 3269470155 after unblock of my account am not able to transfer money kindly please solve the issue asap.

  • AmritaS72426271 Amrita Sharma (@AmritaS72426271) reported

    @Paytmcare Yes the response is pls elaborate on the issue Even afteri i have done the same How many times should i do it Is there no human who can contact me for heavens sake

  • RomanRence1 Customer Care (@RomanRence1) reported

    @HardoiU @Paytmcare @Paytm Paytm Postpaid customer service number, 08100679393

  • sushil2000_in sushil s (@sushil2000_in) reported

    @Paytmcare Reply is forwarded and unsatisfactory. There is no solution in the reply. It is just a forward message. Kindly solve my problem. Kindly waive off the Late Fee as promised earlier- as soon as possible

  • tamannar15 Manisha (@tamannar15) reported

    @Paytm Frm past 45mins m trying to connect to a cc exec regrding a cashbck issue via chat and call but only reaching to chat bots or IVR!!! No email id, no in persn executives.. what the hell is happening??? Whom should I speak to about my issue???????? @Paytm pls answer

  • kumarpankaj234 Pankaj Thakur “Vats” (@kumarpankaj234) reported

    @itsme_rammurti @Paytm @Paytmcare Nowadays the service of Paytm has deteriorated.