Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (53%)
- Website (20%)
- Login (20%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, Agra, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Login | 2 days ago |
|
Varanasi
|
Login | 4 days ago |
|
Dehra Dūn
|
Login | 4 days ago |
|
Delhi
|
Mobile App | 6 days ago |
|
Kolkata
|
Mobile App | 13 days ago |
|
New Delhi
|
Mobile App | 22 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Lakhan soni 🇮🇳 (@_Lakhan_soni) reportedDear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.
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jain jain (@saurabhj77) reported@Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side
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JOGINATH BEHERA (@jnbehera) reported@Paytm @Paytmcare @PaytmBusiness my sound box is not working, payment is taking through qr code, but customer care is showing no active sound box linked with my account. Please check and confirm.
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Shubham (@ShubhammBtr) reported@Paytmcare Hi, I'm unable to see the option to send you a DM or message. Could you please enable DMs or let me know an alternative way to contact you regarding this issue?
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Shah Alam (@realshahalam) reported@Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.
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Kuldeep (@Kuldeep14shukla) reportedMy brother purchased @amazonIN vocher through @Paytm but It says already redeemed pls help money not credited
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Raghavendra Jalluri (@bhagavanraghave) reported@Paytmcare @PaytmTravelCare its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund as it's already been 10 days.
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SUBHA (@saske_in) reportedHi @Paytmcare @PaytmBusiness, I've permanently lost my registered mobile number for my Paytm Business QR account. I can't log in or contact support because the IVR only accepts calls from the registered number. Please help me update my mobile number after KYC verification.
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vishal kumar singh (@vishalromeo1994) reported@Paytmcare You are not replying I have message you why pay service too slow should I stop using paytm or what there are alternative you are going to loose your important customer i think
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vishnu poddar (@VISON2233) reported@Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised
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The Silent Øne🎭 (@Pranshu_xo) reported@Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam
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sivasankar (@sivasankarjc) reported@Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!
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singh ( MODI KA PARIVAR ) (@hindu_Sher_h) reported@Paytm postpaid why not working
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vishnu poddar (@VISON2233) reported@Paytmcare @Paytm cares only for money & frustrating its users, even after so much downfall paytm hasn't learnt it's lesson. You issue cash back code it's showing its already been used though code was never used, screenshot & source of code provided still want more proof of video
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Prosenjit (@Prosenj26121111) reported@Paytmcare Stop this nonsense & give me remaining data balance as per your recharge plan, check ticket Id & your support chats so you clearly understand what fake recharge plans you showing to your customers, let everyone see that you misusing your customers trust.
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Abhka (@Abhineetkumar12) reported@Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap
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The Silent Øne🎭 (@Pranshu_xo) reported@Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam
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Sanchit gupta (@Sanchit1620) reported@TRAI @Paytm is using 1600 10 3645 mobile number to initiate promotional call or reminder call for his service like car and health insurance. While as per my understanding 1600 number is only for banking services. Please look into this.
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bhawna (@bhawna2212) reported@Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @Paytmcare @vijayshekhar Hello Team, How many days required to resolve my issue? Kindly provide an update. I have been following up for a long time.
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Raj Malhotra (@_rajmalhotra) reported@Paytmcare If my current market value is 38k wth it is coming down to 36k while selling, are you guys dumb or what. Can't you just simply bifurcate the 5% that you're taking on which basis.
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प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported@Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see
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Shagun Gupta (@iamshagun_gupta) reported@Paytmcare 7 day passed no resolution, totally useless app and customer support.
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Prashant Bhadoria (@Prashant_S_Gwl) reported@Paytmcare I still cant login paytm showing security alert
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EqualSmoke (@EqualSmoke0) reported@Paytm @PaytmBusiness Please check my DM and permanently close my Paytm Merchant account. I do not have any Paytm Merchant device. If this issue is not resolved promptly, I will be compelled to file a complaint with the RBI.
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Wrangler#@69 (@satwik16357) reported@Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits
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Anshu (@Anshu12205628) reported@PaytmBusiness @Paytm Not handle this minor issue then I shift on @phonepe other not solve today more details share on DM
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Sameer sharma (@sameerdj16) reported@Paytm Worst service ever , I have booked a flight ticket via Paytm, after 6 hours my booking gets confirmed showing on Paytm but , when I confirmed it with Airlines it gets cancelled and money also gone ! Time to knock doors of Consumer court
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Rajat Sahu (@rajato_sahu) reportedI have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness
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Sk Sen (@ShivendrSen) reported@Paytmcare How many days paytm take to resolve my problem?