Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 11 days ago |
|
Kolkata
|
Login | 13 days ago |
|
Varanasi
|
Login | 15 days ago |
|
Dehra Dūn
|
Login | 15 days ago |
|
Delhi
|
Mobile App | 17 days ago |
|
Kolkata
|
Mobile App | 24 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedKya ghanta application hai be tum logon ka , Every single time call comes or goes, it only goes to automated voice support, Not even a single Live agent @PaytmBusiness @Paytm Most useless customer service I have seen, only ******* boys, not even a single Live agent.
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Neeraj Sanwal (@NeerajSanwal999) reported@Paytm @Paytmcare @PaytmBusiness worst services. No human to talk. Only AI supported customer care number. They have put my account on hold and amount not settled it to my bank account yet for last 3 days.
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Insane13x (@insane13x_fit) reportedHello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness
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MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reportedTruly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness
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Masti Patna (@Prince97755897) reported@Paytmcare bad customer service
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SKA (@sujitagrl) reported@Paytm upi ref number 404605783172 not received on my account. In app amount is received but went to different account which I am unable to access. Please help
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Vikas Yadav (@VikasYadavA2Y) reported@Paytmcare Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.
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Vishal anand (@Vishalanand451) reported@Paytm Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm
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The Lovely Lola (Emperor Mikes fav geisha) (@MikeWat46615010) reported@paytmcare wierd issue seems to be occuring on your app. Kindly respond via dm
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vishnu poddar (@VISON2233) reported@Paytmcare @Paytm cares only for money & frustrating its users, even after so much downfall paytm hasn't learnt it's lesson. You issue cash back code it's showing its already been used though code was never used, screenshot & source of code provided still want more proof of video
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Manisha Jha (@manisha20jha) reported@Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution
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Lakhan soni 🇮🇳 (@_Lakhan_soni) reportedDear @Paytm, please stop spamming me with bike insurance notifications. I'm not interested, but I still get them every day. This is a terrible user experience. Please fix it.
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytm Poor Service I have paid 2000 for Shopper Stop Vouchers still I have not received. No Communication Kindly process my refund it has been 2 days now. I don’t need same
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Sarthak Rohilla (@SarthakRohilla2) reportedDear @PaytmBusiness what’s ur problem Every month mera charge kat rha h itne bar complain kra chuka hu close my box but no response @Paytm @PaytmBusiness scammer ho tum #paytm #paytmbusiness
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Ankeet Panda (@ankeetpanda) reported@Paytmcare @Paytm unable to close fastag after selling my car. There’s no option in iOS App, chat support unable to help & customer care number is a deadend. Pls assist ASAP
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vishnu poddar (@VISON2233) reported@Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday
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Giri Sai (@noxiousgiri) reported@Paytmcare If u don’t understood the issue, here it is, how come the gift card got redeemed on 6-6-26. On 5-6-26 the gift card is in valid state, u tried to redeem at pvrinox. But the code isn’t working. How it got redeemed on 6-6-26? Rather than expired on march-19-26? Kindly read tweet
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Ubaid A Khan (@iamubaidkhan007) reportedUrgent: My merchant settlement (Ticket 500008834421) of ₹5,388 was wrongly credited to my negative balance DBS account. I need a reversal to my active CUB account. DBS is not cooperating. Please help urgently. @PaytmCare @DBSBankIndia #PaytmMerchant #DBSBank #SettlementIssue
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Giri Sai (@noxiousgiri) reportedFirstly @Paytm has miss sold the product. In the name of gift card u guys sold me promo code. There is no proper response for that issue. Now u guys conveniently changed the validity period? Is this the right way of doing business? Also u have a pathetic customer support.(2/n)
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The Unbiased Commentator (@mnegiUK) reported@Paytm worst customer service provider, not solving customer problem
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Yv sharma (@tracopotostic) reported@Paytmcare @Paytm I've been trying to get in contact with your travel cares team for 2 days now, all in vain. I got a 2 days ago which I couldn't pickup and since then, there's been no reply or response. Help me out.
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Satyajeet Sahu (@Satyaje72890300) reportedHey @Paytm @Paytmcare, it’s been over 2 MONTHS since my flight refund of ₹5,253 was processed by the airline, but it hasn't reached my bank account! Multiple emails sent to your support team have been completely ignored. Is this how you treat your customers? Please resolve ASAP!
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Vaibhav singh (@Vaibhav64952156) reported@abcapital Very disappointed. I want to foreclose my loan, but my support ticket was closed without resolving the issue. No callback or guidance received. Kindly assist me with the foreclosure process. @Paytm
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bhawna (@bhawna2212) reported@Paytm @Paytmcare it's been one month now,my paytm is still not working and your team is unable to resolve my issue.. Disgusting service I must say.
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Ankush Popli (@ankushpopli444) reportedTotally fraud @PaytmBusiness don’t buy card machine still can’t help for last 3 days shame on you @Paytm @Paytmcare #BycottPaytm
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करन कपूर (@KaranKa28398327) reported@Paytm if u can't provide proper vouchers and ur support system is ONLY AI how can a customer contact support service. Why for everything u ppl need AI. i m not able to redeem the voucher but ur AI SYSTEM IS not Helping me as it doesn't have that feature. CRAZY
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Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported@PaytmCheckin @Paytm Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates
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Abhiraj Thakur (@Abhiirajthakur) reportedHello Hello @Paytm I have given money to someone but that money has gone into pending I want to get that money back into my account please help me. @Paytmcare
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jain jain (@saurabhj77) reported@Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side
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Sanjay Sudula (@SudulaSanjay) reported@Paytmcare Waiting for your response @Paytmcare Can you update status of the issue?