Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Website (19%)
• Login (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.

City	Problem Type	Report Time
Kolkata	Mobile App	3 days ago
Kolkata	Login	5 days ago
Varanasi	Login	7 days ago
Dehra Dūn	Login	7 days ago
Delhi	Mobile App	10 days ago
Kolkata	Mobile App	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prashant Bhadoria (@Prashant_S_Gwl) reported 3 minutes ago

  @Paytmcare I still cant login paytm showing security alert

• 
  Satyajeet Sahu (@Satyaje72890300) reported 5 minutes ago

  @Paytmcare Dear Ria, Please let me know how much time you will need to verify and settle a refund transaction from your end, and why a customer will wait for so long to get his money refunded. Kindly revert the amount otherwise I will be forced to take some legal action

• 
  Ayush Agrawal (@sumitagrawal729) reported 5 minutes ago

  Hi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help

• 
  Suresh Desai (@sureshdesaiiii) reported 6 minutes ago

  Please anyone dont use paytm they are fraud no1 they are not helping me my account debited rs 3000/- but not completed transaction it is showing pending from yesterday morning no support from @Paytm @Paytmcare help me guys

• 
  jignesh lakhara (@Jigneshlakhara) reported 7 minutes ago

  @Paytmcare Error is not solved yet.

• 
  Rajat Sahu (@rajato_sahu) reported 11 minutes ago

  I have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness

• 
  Sameer sharma (@sameerdj16) reported 15 minutes ago

  @Paytm Worst service ever , I have booked a flight ticket via Paytm, after 6 hours my booking gets confirmed showing on Paytm but , when I confirmed it with Airlines it gets cancelled and money also gone ! Time to knock doors of Consumer court

• 
  Manisha Jha (@manisha20jha) reported 18 minutes ago

  @Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution

• 
  Shiv Mohan (@shiomohan) reported 21 minutes ago

  Pathetic service by @Paytm I have raised the complaint 10days back but still issue not resolved. Complaint number is 500010538536.

• 
  Mohd Samsuddin (@Samsud_) reported 22 minutes ago

  @Paytmcare @Paytm even when customer care called the moment I said I wanted to deactivate the Soundbox the call was disconnected. Another representative called back I explained everything again and I was told the issue was resolved but nothing was actually done I'm still being charged every month

• 
  Paytm Care (@Paytmcare) reported 24 minutes ago

  @Sachin60236154 @Paytm Hi, I tried reaching you over the phone but couldn't connect. I checked your ₹500 payment and found that Bank of Baroda declined the UPI debit due to insufficient balance. No amount was deducted. Please check with your bank for any holds or pending debits. Meanwhile, you can use your SBI account. I'm here if you need any help.

• 
  MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported 25 minutes ago

  Truly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness

• 
  PANKAJ KUMAR (@PANKAJY84641411) reported 26 minutes ago

  @Paytm @PaytmCare @PaytmBusiness Merchant ID tJQYSr83171549395643 Registered Mobile 9798279825 Fraudulent deduction of ₹1927 done on 02/07/2026 for a Soundbox that I NEVER received. Customer care is closing my tickets daily without refunding. Fake promises! Resolve this immedia

• 
  🍂 xajA⁷ (@jkqsev) reported 26 minutes ago

  @Paytm fix your app or whatever, it won't let me login since yesterday. I have work to do.

• 
  i mantesh yadav 🇮🇳 (@yadavmantesh01) reported 28 minutes ago

  @Paytmcare Thank you for the update. It's been 5 days already. Kindly coordinate with Airtel Payments Bank and resolve this issue at the earliest. I request a final resolution today. @Paytm @Paytmcare

• 
  Vijay Anand E G (@egvijayanand) reported 31 minutes ago

  @Paytm @Paytmcare Why payment from History, paid a week before, makes use of a different VPA than the one in the QR code and no notification on the soundbox on recipient end. Very troublesome. Fix this issue at the earliest or remove payment from the History.

• 
  bhawna (@bhawna2212) reported 33 minutes ago

  @Paytmcare What's the point.. I am still facing problem .. you are not able to resolve it ..it's been more than 20 days...@Paytm

• 
  Prosenjit (@Prosenj26121111) reported 35 minutes ago

  @Paytmcare What follow up you saying, you called from an number which i can't back is this your follow up, since 2 weeks i faced data shortage with your recharge plan, share your senior number so i can help them to understand about buisness & customer priorities, shame.

• 
  Hemz (@i_m_hemz) reported 41 minutes ago

  @Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me

• 
  singh ( MODI KA PARIVAR ) (@hindu_Sher_h) reported 44 minutes ago

  @Paytm postpaid why not working

• 
  Anand (@Jha_AnandA) reported 44 minutes ago

  @Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar

• 
  Aakash Goyal (@AakashG0yal) reported 44 minutes ago

  Maybe @Paytmcare @PaytmCheckin @Paytm should rename "Customer Care" to "Customer Ignore." It's been 10+ hours with zero response. Is acknowledging a customer's refund query really that difficult? Still waiting for an update on Booking ID: 27255988499.

• 
  singh ( MODI KA PARIVAR ) (@hindu_Sher_h) reported 45 minutes ago

  @Paytmcare plz help me fast

• 
  Raj Malhotra (@_rajmalhotra) reported 50 minutes ago

  @Paytmcare If my current market value is 38k wth it is coming down to 36k while selling, are you guys dumb or what. Can't you just simply bifurcate the 5% that you're taking on which basis.

• 
  jain jain (@saurabhj77) reported 50 minutes ago

  @Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side

• 
  yugalll (@mib0098) reported 50 minutes ago

  pathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.

• 
  Himanshu Jena (@_himanshu_jena) reported 53 minutes ago

  @PaytmBusiness @paytm if today i didn't received any soundbox from you i will file a complaint against you at Consumer Affairs. Very very poor service. Totaly frustrating

• 
  jain jain (@saurabhj77) reported 55 minutes ago

  @Paytmcare Ticket I'd still left unresolved after 72 hrs. Worst level customer care service

• 
  Prosenjit (@Prosenj26121111) reported 58 minutes ago

  @Paytmcare This is your support reply regarding recharge plan, check the attach image of your support chats mentioning your faults.

• 
  Devesh Jha 🕉️ (@0x_devesh) reported 1 hour ago

  @PaytmBusiness @vijayshekhar @Paytmcare If you don't want to keep customers, then why do you have the platform, just end it. AI has been deployed in the name of customer care, it is not able to handle it, will customer all die out of frustration? I had just one small complaint that the money is coming directly into my account. Why do I need a business account? If I want to receive payment directly, then I can do it through any normal UPI.But you people or I closed your FIR directly without any solution, what nonsense is this?