Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Website (19%)
• Login (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

City	Problem Type	Report Time
Kolkata	Mobile App	12 days ago
Kolkata	Login	14 days ago
Varanasi	Login	16 days ago
Dehra Dūn	Login	16 days ago
Delhi	Mobile App	18 days ago
Kolkata	Mobile App	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kuldeep (@Kuldeep14shukla) reported 8 minutes ago

  My brother purchased @amazonIN vocher through @Paytm but It says already redeemed pls help money not credited

• 
  MIDHA BHUPINDER 🕉 (@bhupimidha) reported 9 minutes ago

  @Paytmcare @OfficialSBICare kindly help

• 
  Ankit Parihar (@Ankitparihar_) reported 10 minutes ago

  @Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.

• 
  Vishal anand (@Vishalanand451) reported 11 minutes ago

  Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm @Paytmcare

• 
  sagarmoy (@sagarmoy22) reported 12 minutes ago

  @Paytmcare why reaching support is so hard for Paytm business?

• 
  Divanshu Rawat (@rawat_divanshu) reported 13 minutes ago

  What a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.

• 
  Shiv Mohan (@shiomohan) reported 17 minutes ago

  Pathetic service by @Paytm I have raised the complaint 10days back but still issue not resolved. Complaint number is 500010538536.

• 
  Mohit Sachdeva (@mohitsachdeva21) reported 29 minutes ago

  @Paytmcare U do whatever you want I don’t have any issues please refund the Amount. Vijay Shekhar is not paying me Interest for same. Kindly refund my amount Else today is last warning I will raise case in court for same.

• 
  Prosenjit (@Prosenj26121111) reported 30 minutes ago

  @Paytmcare What follow up you saying, you called from an number which i can't back is this your follow up, since 2 weeks i faced data shortage with your recharge plan, share your senior number so i can help them to understand about buisness & customer priorities, shame.

• 
  Manish Jha (@Mrashish501) reported 30 minutes ago

  Hi @paytmbankcare @Paytmcare , my AGENT: RRN Number: 61961 7549132: for Rs.1779.00/-. shows the refund was credited to my Paytm Payments Bank Savings Account by 15 Jul. However, Please clarify and help how can i collect money

• 
  The notorious banker (@kishus456) reported 35 minutes ago

  @Paytmcare I could have booked 20 tickets in this much time using other service providers.. What a shame @Paytm

• 
  Bharat Ka Sikh (@BharatKaSikh) reported 36 minutes ago

  Repeated complaints, still no resolution, replied to their dm thrice. @paytmbusiness @Paytm hides behind bots while charging unfairly. @RBI, help and take action against such companies.

• 
  Venkat (@Ram009999) reported 37 minutes ago

  Dear @Paytmcare Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve.

• 
  White Spartan (@MR_WhiteSparten) reported 39 minutes ago

  Hi @PaytmBusiness @Paytmcare , I am facing a severe battery issue with my Paytm Soundbox 4.0. Previously, it worked fine, but now it drains daily even with limited 9 AM - 9 PM usage. It falsely announces "Battery Full" within just 5 minutes of charging. Please help me replace thi

• 
  Vaibhav singh (@Vaibhav64952156) reported 39 minutes ago

  @abcapital Very disappointed. I want to foreclose my loan, but my support ticket was closed without resolving the issue. No callback or guidance received. Kindly assist me with the foreclosure process. @Paytm

• 
  Giri Sai (@noxiousgiri) reported 41 minutes ago

  @Paytmcare Kindly check dm sent required details 2 days ago. Its been a week I reported the issue in app & more than 2 days for tweet. Either there will be irrelevant response or no response. Sept-19-25 is the original buy date wd 1 year validity but u r saying June-19-25 6 mnths validity🫡

• 
  POOJA BAJAJ (@POOJABA31433795) reported 47 minutes ago

  @IndiGo6E @Paytm @IndiGo6E please help in this matter ASAP.

• 
  करन कपूर (@KaranKa28398327) reported 52 minutes ago

  @Paytm if u can't provide proper vouchers and ur support system is ONLY AI how can a customer contact support service. Why for everything u ppl need AI. i m not able to redeem the voucher but ur AI SYSTEM IS not Helping me as it doesn't have that feature. CRAZY

• 
  Vijay Anand E G (@egvijayanand) reported 52 minutes ago

  @Paytm @Paytmcare Why payment from History, paid a week before, makes use of a different VPA than the one in the QR code and no notification on the soundbox on recipient end. Very troublesome. Fix this issue at the earliest or remove payment from the History.

• 
  SKA (@sujitagrl) reported 54 minutes ago

  @Paytm upi ref number 404605783172 not received on my account. In app amount is received but went to different account which I am unable to access. Please help

• 
  Yv sharma (@tracopotostic) reported 54 minutes ago

  @Paytmcare @Paytm I've been trying to get in contact with your travel cares team for 2 days now, all in vain. I got a 2 days ago which I couldn't pickup and since then, there's been no reply or response. Help me out.

• 
  Pankaj Debnath (@PankajDebnathWB) reported 58 minutes ago

  Dear @Paytm @Paytmcare Paytm Gold is a third-class service for retail investors. Invest ₹100,000: • Pay 3% GST + platform charges. • Sell immediately and lose another 4–6% due to the huge buy/sell spread.

• 
  Ayush Agrawal (@sumitagrawal729) reported 59 minutes ago

  Hi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help

• 
  Abhi$hek Hindustani (@BrownBoi07) reported 60 minutes ago

  @Paytmcare Need a call support

• 
  🎭SOURAV_NAYAK🎭 (@SOURAV_NAYAK0_1) reported 1 hour ago

  When I'm Login My Paytm Number App Showing something went wrong please try again after some time. Please resolve this Unable to upload screenshot due to app security reasons @Paytmcare

• 
  bhawna (@bhawna2212) reported 1 hour ago

  @Paytmcare It's been more than 20 days and issue is unresolved...what to do ?? @Paytm

• 
  jignesh lakhara (@Jigneshlakhara) reported 1 hour ago

  @Paytmcare My mob no. is 9428029250 App is not working from last two days. While opening app suddenly error shows and automatic close.

• 
  ashleysha yesugade (@ashleysha) reported 1 hour ago

  @Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!

• 
  Anand (@Jha_AnandA) reported 1 hour ago

  @Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar

• 
  TK (@NitishG83821536) reported 1 hour ago

  @Paytmcare still haven't received the new policy. I am extremely disappointed with the service from both Paytm and Tata AIG. This issue needs to be resolved immediately. Please help me and issue my policy as soon as possible. I am very worried. Thank you.