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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Chhindwāra Transactions 2 days ago
Noida Transactions 14 days ago
Pānīpat Login 14 days ago
New Delhi Transactions 14 days ago
Chhindwāra Transactions 14 days ago
Bengaluru Mobile App 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare You are losing customers because of this mistake in the code. People are earning money by posting fake videos of how to solve the malicious app error. Hire better developers!

  • acjose93
    CJ (@acjose93) reported

    @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    My last date of emi payment is 5th @Paytm @Paytmcare help me out for this

  • bhagavanraghave
    Raghavendra Jalluri (@bhagavanraghave) reported

    @Paytmcare Paytm is a platform I have used to do the bus booking . Also confirmed with the message proofs and even call recording that I have from operator on the bus cancellation, so Paytm should be responsible to issue the refund to the customer and go in legal way against the operator

  • livingfree60
    Mehul Desai (@livingfree60) reported

    650.19 re credited to upi lite. Now for the balance either let me use it to make pmts or help get it credited back into my bank acct @vijayshekhar @Paytmcare

  • GSC1971
    Gyanendra Singh (@GSC1971) reported

    @Paytmcare I am unable to login in paytm. Paytm unable to send OTP on my registered number. I am in 5G network area.

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare Are you doing anything or not to solve the bloody problem?? Bloody frauds!!! Atleast acknowledge the problem first and have some professional communication!!! Noone should ever use paytm!! I will file a police complaint if my issue is not resolved right now!!

  • ShivmaniBind
    Shivmani Bind (@ShivmaniBind) reported

    Paytm @Paytmcare Your AI support is frustrating. It traps users in endless automated replies with no easy way to reach a human agent. AI should assist, not replace customer support especially when people’s money is involved.Please bring back easy access to human support. #Paytm

  • Andcolorpocket7
    Md Aurangzeb(اورنگ زیب) (@Andcolorpocket7) reported

    @Paytmcare My issue is not fix until now

  • HarshwardhanOP
    Harshu✨ (@HarshwardhanOP) reported

    Hey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap

  • DivyamMittal5
    Divyam (@DivyamMittal5) reported

    @flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW!

  • RohitKu73338260
    Rohit Kumar (@RohitKu73338260) reported

    @Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @SohidulBiswas @Paytmcare I am facing the same issue, how to solve it

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    Guys don't trust @Paytm @PaytmBusiness @Paytmcare Your internal mismanagement should not become a customer's problem. My Soundbox return EO887528444IN was successfully delivered via India Post, but your team still claims its not received and asks me for POD. Very Bad experience😭

  • sainiajay16
    Ajay K Saini (@sainiajay16) reported

    @Paytm @PaytmCheckin need help to get the details correction in flight booking as well as for partial cancellation for ticket. Unable to contact with Paytm support and neither getting response on email and chat.

  • SahilMa15555552
    Sahil Mansuri (@SahilMa15555552) reported

    @Paytmcare i my self sahil my paytm is not working from more than 2 months it is showing rooted device

  • Junaidxx07
    JUNAID (@Junaidxx07) reported

    Hey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare I need the resolution in the next ten minutes. Have sent all details. This is next level harassment which I have never experienced! No customer care email, no customer care number, only automated response on app. Next level ridiculous this is

  • iSachinJha
    Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported

    @PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.

  • Apparkhandelwal
    Appar khandelwal (@Apparkhandelwal) reported

    @Paytmcare @Paytm ticket not resolving its been more than 48 hrs Ticket id - 200012533196 No one is responding over chat, no option to call, what a worst service it is !!! Deducted money for bus ticket, that has been cancelled by bus operator, now no refund has been processed.

  • Dheeraj010287
    Dheeraj Gupta (@Dheeraj010287) reported

    @Paytm @AxisBank last week I had done one payment of Rs 26356 by mistake to someone's paytm number. I raised the complaint immediately but I am not getting any positive response. Please help me to get my money back.

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm Sir, how you allowing paytm to sell the airline ticket with having any customer suppourt team. I am struggling with last 10 days with them to get call bavk and resolution. Paytm travel desk should be ban immediately

  • b_lifegoeson
    GS (@b_lifegoeson) reported

    Dear @Paytm @MyPaycare ,why is there no option to block a sender from sending money through your app? Don't you get it that money can be used as a tool of harassment? Or should I use you for promoting that harassment

  • SachinT14617659
    Sachin Thakur (@SachinT14617659) reported

    @Paytm @Paytmcare @Paytm i got logged out of my account and can’t login again. Please help as i am afraid it is hacked or something

  • Sainianu22
    VoiceOfChange_Anu (@Sainianu22) reported

    @Paytmcare No data found of health insurance on Adiya Birla Website.

  • anushabansal14
    Anusha (अनुशा) (@anushabansal14) reported

    @Paytmcare Waited 5 days already, when can I expect you to contact me? Kindly HELP

  • thenitinpandey_
    nitin pandey (@thenitinpandey_) reported

    @Paytm @Paytmcare (Ref No: 311916579976), but the beneficiary has still not received the amount and the amount has not been reversed to my account. Please resolve this issue urgently. #UPI #PaytmSupport

  • maniknayyar1
    Manik Nayyar🇮🇳 (@maniknayyar1) reported

    🚨IMP! Pls don't book train tickets from @Paytm as the app debits linked accounts without even entering a UPI PIN. I was just checking train ticket on paytm app and it asked me to login to IRCTC, which I didn't but my account was debited without login & UPI PIN @Paytmcare

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @vijayshekhar @Paytm @PaytmBusiness fraud service by paytm deduct my amount without my consent and after 40 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay