Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/27/2026 05:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SUNNYSETH20 SUNNYSETH (@SUNNYSETH20) reported

    @Paytmcare Plz check i replied you plz solve my problem asap

  • ShanmughaSund13 Shanmugha Sundaram (@ShanmughaSund13) reported

    @Paytm Is their any way to deactivate paytm postpaid account.. Sorry to say. Poor customer care 😕

  • Amarjee32865700 Amarjeet Mandal🇮🇳 (@Amarjee32865700) reported

    @Paytm Paytm contact number for help?

  • goyalro72 ROHIT GOYAL (@goyalro72) reported

    @Paytm.@Paytmcare I had requested the Deactivities of a sound box but there is no response from Paytm, I have complained 15-20 times but no one responds. My sound box is defective from starting but customer service is so poor ,LAST 80 days no one is solving my complaint.

  • BabuShivarkar Babu Shivarkar (@BabuShivarkar) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm Hi my name is Babu Shivarkar I was taking some money in my Paytm wallet transaction got failed but didn't get in my bank account it's shows it will take 7 working days that's I wanted to be it sometime cause it's a medical emergency please refund it as soon as possible

  • divyag1919 Divya Gupta (@divyag1919) reported

    Straight to the point, stop using @Paytm for recharges, online payments, or anything else. They trap you into giving offers in form of cashbacks, but even if you are eligible for cashback, they don't give it, and even their technical team takes forever to resolve the issue.

  • tharunparitala THARUNCHOWDARY (@tharunparitala) reported

    @Paytmcare since 2 years I'm reading my query regarding my KYc update from old number to new number and closing of old account since many times I'm rasing still my issue ia not solve.. THIS KS IS HOW U TREAT CUSTOMER !?? WORST SERVICE'S

  • Abhisek21794814 Abhisek (@Abhisek21794814) reported

    @Paytmcare I will be posting a call recording how your call centre harasses a customer.

  • SunilVi74485257 Sunil Vishnoi (@SunilVi74485257) reported

    @paytmbankcare @paytmbankcare how can i retrive my old paytm payment bank account....... and my wallet was inactive and how to active my wallet plz solve my problem....... @Paytm

  • Abhisek21794814 Abhisek (@Abhisek21794814) reported

    @Paytmcare Please wait for a min. I will be sharing a call recording how sophisticated manner a customer care tried to harass me

  • SUNNYSETH20 SUNNYSETH (@SUNNYSETH20) reported

    @Paytmcare please check you dm and solve my problem still my emi amount is not auto debited and you are charging overdue interest which is not my fault its your fault please explain it to me now

  • HeartMagician Heart Magician (@HeartMagician) reported

    @Paytm @Paytmcare I am using the paytm postpaid service. But I want to know what type of charges there are as convenience fee. How it is calculated. I have used it for 2 months and i have paid convenience fee two times for the two months.

  • divyag1919 Divya Gupta (@divyag1919) reported

    @Paytmcare If you really want to help, do improve your cashback systems, so that they won't fail like you failed in providing a decent customer service. P.S. my registered number is 8871984823, do DM me.

  • mnjpareek30 Manoj Pareek (@mnjpareek30) reported

    @Paytmcare I am sure i shall take all my money with intrest and also claim mental harresment , how many times required to resolve my problem as alredy 17 days complete

  • Abhishe54645693 Abhishek Kumar (@Abhishe54645693) reported

    @Paytmcare we are unable to do kyc since many days pls solve our problems .. worst service

  • atul_bright Berojgar Atul (@atul_bright) reported

    @Paytmcare @Paytm your paytm postpaid services are awful and useless.....how to opt out of paytm postpaid services....please help.

  • 2ShivamGoyal Shivam Goyal (@2ShivamGoyal) reported

    @Paytm @Paytmcare Please look upon this matter. @paytmbankcare is helpless, even they are not replying whether the problem will rectify or not. They just asked for documents which i have send them on 1st of July.

  • Abhishe54645693 Abhishek Kumar (@Abhishe54645693) reported

    @Paytm unable to to kyc in ptm since many days pls solve our problems .. worst service

  • saneax Sanjay Upadhyay (@saneax) reported

    @Paytmcare hours of IVR and chatbot yet coult not find the option for preclosure of loan taken via PAYTM. Can you please help?

  • shiven966 Shivendra Singh (@shiven966) reported

    Its been 11 days since i have applied for credit card no information till now after collecting documents 8 days back since then m receiving fraud calls and your r not resolving the issue nobody guiding. Its my big mistake to trust. you are misusing my documents @Paytm @Paytmcare

  • prcinspirations Pradumn R. Chourey (@prcinspirations) reported

    @PaytmTravel @Paytmcare @Paytm No assistance received regarding two failed transactions happened on 2nd July from Paytm app. Please help.

  • Deepanshu78611 Deepanshu Marwah (@Deepanshu78611) reported

    @Paytmcare worst costumer care service I want to cancel my movie ticket but i can’t but why

  • RahulSh94890608 Rahul Sharma (@RahulSh94890608) reported

    Hey @Paytmcare I have messaged you about problem please reply and resolve my problem my ticket no. is 3194282144

  • NiteshBhakar6 Nitesh Bhakar (@NiteshBhakar6) reported

    Paytm loan account number is PYTMPLHE635564499 Lender loan account no DELPPL00100008179816 Please cheak and solve my problem......... Emi already pay @Paytm @paytmbankcare @Paytmcare

  • divyag1919 Divya Gupta (@divyag1919) reported

    @Paytmcare Oh really? Let me tell you sir that its been more than 3 weeks when I call customer care regularly to check on this thing. They are simply telling to wait and wait and wait. Thanks for all the false hope given.

  • ruchi_swaroop Ruchi Swaroop (@ruchi_swaroop) reported

    @Paytmcare @Paytm @PaytmBank my Paytm machine is not working for a while and my machine is at medical store and customers are facing problem too. Tried calling support but no progress Take action ASAP.

  • sirdarinderjeet Sirdar.inderjeetsingh_✪ (@sirdarinderjeet) reported

    @Paytm Hello. My paytm is not working please fix my problem it shows insufficient money but i have enough money in my account. He says ak there are some technical problems please fix my problem

  • divyag1919 Divya Gupta (@divyag1919) reported

    @Paytmcare And as you are soo lightning fast in responding to my tweet, be this much fast in resolving your customer issues. If no customers will there for your services, you won't survive in this competitive market.

  • dpkdeepak01 Deepak (@dpkdeepak01) reported

    @Paytmcare @Paytm not able to reach your customer executive. Having problem with the transaction from yesterday. Contact at +91-9560969410.

  • dd_adhikrut धनंजय (@dd_adhikrut) reported

    @Paytm @Paytmcare Horrible experience with paytm service center. I have closed my business loan and still my daily installment is being cut from my settlement. Contacting the customer care they said no senior is available to talk. Paytm is worst.