Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (54%)
• Website (23%)
• Transactions (8%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.

City	Problem Type	Report Time
Kolkata	Mobile App	1 day ago
New Delhi	Mobile App	10 days ago
Haridwar	Transfer	29 days ago
Bhubaneshwar	Website	29 days ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KING_K (@GODKILLER387) reported 13 seconds ago

  @Paytmcare I'M VERY TIRED! IT'S UTTERLY FRUSTRATING HOW PAYTM HAS EVOLVED! EARLIER I DIDN'T FACE ANY PROBLEM BUT NOW 😔 YOU CAN'T EVEN REFUND MY MONEY 😭 WHAT ARE YOU GUYS UPTO!? MANY PEOPLE ARE FACING THE ISSUE. YOU GUYS CAN'T EVEN GIVE AN ESTIMATED TIME. RAISE A CANCELLATION!!!

• 
  I.Kayyum.Abbasi (@ikayyumkhan786) reported 16 seconds ago

  @Paytmcare Do not buy metro tickets through Paytm barcode is not working and no one is helping

• 
  Vikas Yadav (@VikasYadavA2Y) reported 30 seconds ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

• 
  Rajeev Sawhni (@SahniAstro) reported 2 minutes ago

  @Paytmcare There is no problem from paytm only the payment denied by the bank

• 
  Anand Sankar (@saybwala) reported 4 minutes ago

  @TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.

• 
  it's me Amit (@_oyeamit) reported 5 minutes ago

  What is this behaviour? My dm got ignored and my issues is still not resolved! This is very disappointing service from your side @Paytm @Paytmcare #paytm #disasterservicefrompaytm #DisasterPaytm

• 
  STRAY CAT (@imkiwifruit) reported 7 minutes ago

  What kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.

• 
  Jay. (@hey_jt9) reported 7 minutes ago

  @Paytmcare @Paytm What a fraud app. There was a balance in my paytm wallet amount. Now the same is not shown on app and the customer care bot is just wasting time and not helping with paytm wallet.

• 
  Rahul Sahani (@rahulsahani125) reported 9 minutes ago

  @PaytmBusiness dear paytm for business your service is not I want to close my sound box but sound box show in my merchant app but customer support and an agent tell me you have no sound box and rental deduction monthly monthly why @Paytmcare

• 
  Ritwick Ghosh (@RitwickGhosh3) reported 12 minutes ago

  @Paytm @Paytm There is no proper reply over DM. Help me to connect in call with an agent.

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 12 minutes ago

  @Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8764738430 Please solve my problem as soon as possible. Thank you.

• 
  IX (@ishuraj) reported 14 minutes ago

  @Paytmcare @vijayshekhar I booked a flight tickets and wanted the refund as per the DGCA rules,trust me I did every possible thing to reach you guys but hats off to your negligence I wasn’t heard since 24 hours,where as other travel portals have emergency lines for support

• 
  Umesh Mishra (@UmeshMishra309) reported 18 minutes ago

  Dear @Paytmcare, I have raised multiple requests for a new Soundbox and repeatedly contacted local vendors, but there has been no response or follow-up. This is affecting my business operations. Kindly resolve this issue at the earliest.

• 
  shajad ali (@shajada65894051) reported 18 minutes ago

  @vijayshekhar @PaytmBusiness @Paytm fraud service by paytm deduct my amount without my consent and after 10 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay

• 
  Astitva Singh Bais (@_astitvasingh_) reported 20 minutes ago

  @Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????

• 
  Naveet Bali (@BaliNaveet) reported 20 minutes ago

  Dear @Paytmcare, ticket # 1579410 has been pending for far too long. No resolution, no meaningful response, and endless waiting for what should have been a simple issue. Kindly prioritize this and provide a resolution at the earliest. #CustomerService @PaytmMoney @vijayshekhar

• 
  IX (@ishuraj) reported 23 minutes ago

  @Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well

• 
  Sourav (@vashist7700) reported 23 minutes ago

  @Paytmcare @vijayshekhar Hi Team, Is anyone update on this issue as I have already raised complaint against Paytm that I have huge amount stuck at Paytm Kindly do needful help urgently @Paytm

• 
  MODIfied Sree (@MODIfiedSree) reported 23 minutes ago

  @PaytmMoneyCare It's been 20 days still no resolution on this @PaytmMoney @Paytmcare worst customer care.

• 
  Amit (@a_myth__) reported 25 minutes ago

  @Paytmcare @PaytmTravelCare As the screenshots show, your support confirmed only 1 ticket was cancelled and the other 3 remained confirmed until the day of travel. Your app updated their status only after I raised a query, and only then did you refund those 3 tickets separately.

• 
  𝚊kshay (@akki_4747) reported 27 minutes ago

  @Paytmcare I'm not able to find any info on my wallet balance in your app. When I ask the chatbot it says contact paytm payments bank app. But there is no such app. Help and return my money

• 
  Raushan Raj Shrivastava (@rrajsrivasatava) reported 28 minutes ago

  @Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error "your account is under review" and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below.Paytm number:+91********** Name-Raushan Raj

• 
  Faisal (@Faisal_indian_) reported 30 minutes ago

  I book ticket PNR 2456941056 Price 345 But My ticket not confirmed I received refund 205 It's not my problem ticket not confirmed why I received 205 I give 345 @RailwaySeva @RailMinIndia @Paytm

• 
  Arpit (@ArpitRa12715246) reported 33 minutes ago

  Dear @Paytmcare @PaytmBusiness Still not any update. Already completed 72hr but still no update from our end It's very frustrating and pathetic service.

• 
  IX (@ishuraj) reported 38 minutes ago

  @Paytmcare @vijayshekhar I requested Paytm to cancel my ticket 24hours ago and yet no update,very pathetic service

• 
  Vishal Deshpande (@vishaldeshpande) reported 42 minutes ago

  @100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service

• 
  Arun Tiwari (@ArunTiw91072041) reported 45 minutes ago

  @MrAnkit26599 @Paytmcare May be, there could be a glitch. talk with the support team.

• 
  Virendra Singh (@virurathore024) reported 49 minutes ago

  @Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.

• 
  Paytm Care (@Paytmcare) reported 53 minutes ago

  @RealAnshul12 @OfficialSBICare @Paytm Hi Anshul, Waseem here. I can see you'd like to remove your saved card details. Please open Paytm > Menu (☰) > My Payment Settings > Settings/Saved Payment Details & Other Settings, then swipe left on the saved card/account and tap Delete. If you face any error, share the exact message via DM, and I'll assist further.

• 
  sreekanth (@Sreekanth546) reported 59 minutes ago

  @Paytm @Paytmcare I have a loan with Paytm (Aditya Birla) and already paid the settlement amount. Now I am being harassed with repeated demands and visits to my native home claiming settlement is broken. Please check and resolve this issue urgently.