Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Website (22%)
- Transactions (17%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 2 days ago |
|
Bhubaneshwar
|
Website | 2 days ago |
|
Agra
|
Mobile App | 14 days ago |
|
Chhindwāra
|
Mobile App | 21 days ago |
|
Jaipur
|
Mobile App | 24 days ago |
|
New Delhi
|
Mobile App | 29 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Kumar Singh (@abh1kr) reported@Paytm @Paytmcare why I'm not able to pay credit card bill? Neither via UPI or Debit Card nor Netbanking. Error- We regret to inform you that currently your transaction is not supported owing to the internal criteria.
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Karan Singh (@karanKabiraazad) reported@Paytm Payment business team is the worst. There is no proper support system, unnecessary charges are applied, and the service is completely disappointing. It feels like a fraud company with zero customer care and no accountability. Very bad experience.
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Gaurav Gupta (@gauravgupta0191) reported@Paytm @Paytmcare need help with ticket #200011832253. I made the recharge yesterday and it is showing pending recharge even though the amount is deducted from my bank account. Please check the issue.
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Sankalp (@Sankalpraj5) reportedDear @Paytmcare @PaytmBank @Paytm My Paytm Payments Bank account was frozen long ago, and I still have money stuck in my account and FD. I already raised requests but haven’t received a resolution.Since the Paytm Bank app is no longer available, please help me withdraw my funds
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Nileesh (@Nileesh03h) reportedEach and every payment, recharge failed No any help from customer care No any customer care number available on app , resolved issue @Paytm
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint. @Paytm @Paytmcare
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Raghav sharma (@Raghav_545) reported@Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.
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Nilavarasan V (@nilavarasan_v) reported@Paytmcare I have also shared further details, HDFC confirmation on incorrect MCC and case id created within Paytm care for this issue 5 days ago. Looking forward to your positive response.
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Anushree Thatte (@anushreethatte) reported@Paytmcare Hi Ria, I have messaged you my transaction ID. Let’s hope you resolve my issue today.
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Narutoversetobi (@narutoversetobi) reported@Paytmcare you guys have the worst chat support ever... 1 reply in a day?
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Aqib Khalid (@AqibKhalid5) reported@Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend
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Xavier PRabhu (@xavierprabhu) reported@Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.
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ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported@Paytm food wallet money is not working, so how to get the remaining balance.
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Pulkit_625 (@guptapulkit625) reported@Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar
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Ritik Trar (@ritik_trar) reportedSo he is unable to access the account. Could @Paytm @Paytmcare and @abcapital support please guide on how he can pay the pending last EMI and update his registered mobile number? He wants to clear the dues and avoid any issues. #Paytm #ABFL #LoanSupport
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Indrakaran Reddy (@IndrakaranN) reported@Paytm dear team I am unable to connect customer support, please help to assist someone for my issue
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.
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Raj (@RajpawanT) reported@Paytm cash back missing and postpaid service is worst not even old customer not get his limit
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Nilavarasan V (@nilavarasan_v) reported@Paytmcare Sent to DM as requested. Kindly take it further and resolve the issue.
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Avinash Gupta (@Aviii1902) reported@Paytm Splits before 18/April are not showing up ??? Wtf is wrong with u guys ... Can't operate a feature smoothly
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Ebad Nomani (@Ebad_Nomani) reportedHey @Paytm @PaytmCare, I booked an flight ticket by Paytm for 2 ticket I cancelled the ticket for 1 ticket Mohd Ebad, Split PNR: WYI4KT and already processed the refund from their end. However, the Paytm app is still showing the status as 'Still Working'. Ticket ID: 200011664664.
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Nitesh tiwari (@sanatan1011) reportedDear @Paytmcare I am unable to access my Paytm account since last week due to “Access Denied” issue. My wallet balance is also stuck, and despite multiple emails, I haven’t received any response yet. Please resolve this issue urgently. This is causing serious inconvenience.
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Satya (@VSATISH848) reportedHi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...
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Abhinav shukla (@iam_av9) reported@MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.
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J. D. Rathore 🇮🇳🇮🇱 (@jagdishJR7) reported@SarvamForDevs @SarvamAI @Paytm I like to use Indus but it is too slow to give answers.
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Saurav Sagar (@mello_drama020) reported@Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to
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Gyan Dixit (@GyanDixit4) reported@Paytm hi, don't u have any cust helpline or email to reach out to u for support? I can't delete PPB account as I can't delete an automatic pmt tagged to it. Ur Paytm Assit bot is barely of any help. What should I do? Send u complaint by post to ur registered address with MCA?
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Dhruv Ramjiyani (@imDhruv15) reportedI have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare
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Anand Sagar™💯 (@Anandsagar1977) reported@Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login my paytm account but not successful because It's shown under review till now from last 4 days. Please help me and resolve this issue immediately.