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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 7 days ago
Pānīpat Login 7 days ago
New Delhi Transactions 7 days ago
Chhindwāra Transactions 8 days ago
Bengaluru Mobile App 8 days ago
Sūrat Mobile App 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RohitKirar66329
    Rohit Kirar (@RohitKirar66329) reported

    Yesterday my friend deposit money in my account 60000 but it is not credited in my account I am very disappointed by your service please check it I am share you all images of avidence and bank statement please help me @Paytm

  • the_viddy
    Vidyut Pal (@the_viddy) reported

    @Paytm @BSNLCorporate I recharged a BSNL number with PAYTM, it's a BSNL number. It got into pending... Now it's almost 5th day no information and no refund and nothing. Disgusting service....

  • ajaydamle
    Ajay Damle (@ajaydamle) reported

    @Paytmcare On your portal IRCTC server is down !! Unable to connect on IRCTC link

  • BINAYNIMODIA
    Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported

    @PhonePeSupport Haha you guys can't even give service after 1.5 month and you guys speaker donteven last a day While @Paytmcare speaker works for more than 5days and service is outmost Even you guys don't care to compensate customer while you guys were wrong

  • kurafatygyan
    Suresh Kumar Kurapaty (@kurafatygyan) reported

    @Paytmcare Can you help me with Paytm wallet ??

  • YashwantMahala
    Yash Choudhary (@YashwantMahala) reported

    Disappointed with the customer support from @PaytmCare @Paytm @PaytmBank Mails are being completely ignored! It’s been 10 days since I raised my query regarding paytm bank issue. Please resolve this immediately. ticket ID no-3391148192

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare There are no update on my account kindly help us

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    @Paytm @PaytmBusiness Your internal mismanagement should not become a customer's problem. My Soundbox return (EO887528444IN) was successfully delivered via India Post, but your team still claims it's not received and asks me for POD. Verify your warehouse and resolve this

  • saket_palod
    Saket Palod (@saket_palod) reported

    @TheJupiterApp Today when I am trying to open your app it is asking me to uninstall @Paytm @Paytmcare app saying it is blacklisted. Can you let me know why this sudden pop-up? and why isn't Jupiter giving this choice to customer rather than forcing to uninstall?

  • IAkshayP
    Akshay 🇮🇳 (@IAkshayP) reported

    @PaytmMoneyCare @Paytm Why my access to the account is blocked?

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare You guys should get a award for the horrible customer care and harassment you guys do !!! I booked a flight ticket yesterday from the app and since then I am not able to do web check-in..there is customer care number, no response to 5 complaints I made on the app

  • ammidubai
    hameed (@ammidubai) reported

    @Paytm #Your #Scanner has some #Bugs Kindly Fix it

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @SohidulBiswas @Paytmcare I am facing the same issue, how to solve it

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Left Phonepe thinking that @PaytmBusiness @Paytmcare @Paytm will help in getting a Soundbox, but it has been worst experience, Uploaded everything, still no limit upgrade, no pan and udhyam upgrade, nothing just waste of time...

  • Ujjwalkhannaa
    Ujjwal Khanna (@Ujjwalkhannaa) reported

    @Paytmcare Utterly disappointed with your customer care @Paytm Absolutely pathetic #paytm #pathetic

  • PriyanathDan1
    Priyanath Dan (@PriyanathDan1) reported

    @Paytm I need help on ticket # 200012415311 and 200012415333

  • rana_yatan
    Yatan Rana (@rana_yatan) reported

    My Soundbox(Device ID: 869100074306497) is not working. It worked only while charging earlier, but now it doesn't turn on at all. Your chatbot keeps repeating the same responses. Please connect me to a human executive and arrange a replacement or technician visit ASAP. @Paytmcare

  • nagarjun007
    nagarjuna (@nagarjun007) reported

    @Paytmcare FYI... Issue got fixed automatically

  • shailabh6614
    Shailabh Pandey (@shailabh6614) reported

    @Paytm @Paytmcare @PaytmBusiness Can any one senior listen this recording call from your support . Very bad experience I will put a case on your team they don't listen and disconnect the calls

  • VaibhavGaneri
    Vaibhav Ganeriwal (@VaibhavGaneri) reported

    @Paytmcare Digital Gold bank verification issue still unresolved despite submitting all documents. “Exceeded 10 attempts to add bank account” error. Case IDs: 200012361000 & 200012375380. Please help urgently.@Paytm

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Finally I m uninstalling paytm and switch to next options unhappy from service

  • MayaRao
    MayaRao (@MayaRao) reported

    @Paytm Is the system down? Unable to pay, says secure connection could not be established.

  • Redd63184Reddy
    Dinesh🇮🇳 (@Redd63184Reddy) reported

    **** the paytm .no coutemer support .i have raised complaint 3 days ago still you didn’t solved that.dont ever use this ****** app @Paytm @Paytmcare #paytm

  • SRIDHAR00772301
    CA Sridhar (@SRIDHAR00772301) reported

    @Paytmcare @Paytm pls help

  • DrAbhishek_Ind
    Dr Abhishek (UR) (@DrAbhishek_Ind) reported

    @bhattpushkar @Paytmcare Thank god i thought only i am having some problem .

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare Morning me update aaya tha kia but same problem continue hain

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm Sir, how you allowing paytm to sell the airline ticket with having any customer suppourt team. I am struggling with last 10 days with them to get call bavk and resolution. Paytm travel desk should be ban immediately

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    Not able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced

  • GenuineguyKs
    GenuineGuy (@GenuineguyKs) reported

    @Paytm i need urgent help. Can you telo me how to contact your customer service on phone as emails are not helping at all ??

  • KaranKasat
    Karan Kasat (@KaranKasat) reported

    @Paytmcare Hi Team, I just had a discussion with your team member and I requested them to provide details some old transactions related with Oct, 2019 due to an ongoing litigation. He said he will check internally and come back to it. Request here a quick support.