Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/28/2025 06:40

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Transfer (33%)

    Transfer (33%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AdarshParakh Adarsh Parakh (@AdarshParakh) reported

    @Paytm you sent a defective card payment machine for my parents business and according to your ****** terms and conditions it's not returnable, looks like this is how Paytm went down, no wonder businesses don't wanna work with you anymore. #scammeralert #fraud

  • Satyam_1222 Satyam (@Satyam_1222) reported

    @paytm @Paytmcare sir I am not able to use Paytm wallet because of kyc issue please try to resolve it

  • ankitsehgal9 ankit sehgal (@ankitsehgal9) reported

    @Paytm @PaytmAshaKiran @Paytmcare why u guys are not deactivating my soundbox i have called so many time to your customer support u guys are doing fraud #paytmfraud

  • De_ep1ka Dipika (@De_ep1ka) reported

    @Paytmcare Hello, having the same issue with cashback. Please add it manually. @Paytm

  • Himsion Manish Mishra (@Himsion) reported

    @Paytmcare @Paytm @paytminsbroking pay providing hospitalization cash which is totally misleading the people. They are saying cover will start after 3 days but they did not mentioned what coverage will start. Very bad customer care service team.

  • Travellingpand4 Travellingpandaofficial (@Travellingpand4) reported

    There is a reason why @Paytmcare @Paytm share prices is falling since its IPO from 1900 to 440. Pathethic service and offcourse pathethic customer care. @vijayshekhar bro take my advice and sell of paytm if you dont wana make any further loss or else your team might need a change

  • xPrav Pravesh Singhal (@xPrav) reported

    @Paytm my Paytm postpaid is not working and there is no way to reach you. Why is it so complicated.

  • ManishNayak15 Manish Nayak (@ManishNayak15) reported

    @Paytmcare I am not able to use my paytm postpaid limit anymore please resolve this problem asap

  • RajuKum39114188 Raju Kumar (@RajuKum39114188) reported

    @Paytm application is too slow

  • koishore_roy Koishore Roy (@koishore_roy) reported

    Over the last few days, I have been harassed by ABFL recovery agents asking to pay a late fee that I should not have even incurred by @Paytm . The customer support is so **** that they haven’t even been replying to me and resolving anything since 7th Nov!

  • MansiGupta1507 Mansi Gupta (@MansiGupta1507) reported

    @Paytmcare waited 30 mins to get connected to a customer care executive only for him to put me on hold again for 30 mins. #paytmneverfailstodisappoint

  • ileshs ilesh (@ileshs) reported

    @Paytmcare @Paytm @vijayshekhar For a failed transaction of Nov 20, where merchant didn't receive payment. Amount deducted is not refunded yet. Already raised ticket 3 days back. No solution yet. Can you please help?

  • bhuvnesh_bana 𝗕𝗵𝗔𝗻𝘂.lens 💜 🔌 (@bhuvnesh_bana) reported

    @PaytmBank Worst service of #paytm @Paytm is fraud

  • BHAGWANRAM5 BHAGWAN RAM (@BHAGWANRAM5) reported

    I have been cheated, I have not requested any kind of charge back. Some unknown person has done this to me by fraud please I do not have any problem of charge back so unblock my paytm account.The account was stolen earlier also which was recovered later help @Paytm @Paytmcare

  • bewaakbaatein Thallapathy Returns🇮🇳 (@bewaakbaatein) reported

    @Ashoksa17660333 @Paytmcare They have pathetic system. I have been trying to do KYC through app and it does not work while their customer care says that I don't have to do the KYC as it is complete but on screen it says that I have to do. @Paytmcare does not have solution

  • Majanubhai_ Majanu bhai (@Majanubhai_) reported

    Double toll is deducted. Chat bot says "To avoid any rejection/delay on your query we request you to kindly share all details correctly, this will help us to investigate easily and we can resolve it at earliest." Where to share??? @Paytm @Paytmcare @PaytmBank

  • _saurabh5_ Saurabh (@_saurabh5_) reported

    @sureshengg1 @simarpreeths Exactly, @paytm has been blatantly bulldozing all customer complaints. I would just stop short of calling them swindlers.

  • roukkie Prasshant Hindduja (@roukkie) reported

    @Paytmcare Wow what a strategy of covering things.. after tagging @vijayshekhar Mr.Mirza calls frmt care team to understand the issue & assures to get back.. then the same DM story starts with illogical questions repeating all over again.. noone in care team to own up and answer

  • Lokky_9587 Lokesh Meena (@Lokky_9587) reported from Todabhim, State of Rājasthān

    Paytm payments Bank very bad service and paytm service very bad 😔 @Paytmcare @paytmbankcare @Paytm

  • Kaushal1993 Kaushal shah (@Kaushal1993) reported

    @Paytm @Paytm and @Paytmcare just tell me how we suppose to score and win when there are so many issues going on ? you don't even care to reply me from past 7 days about bus booking runs issue.

  • Shoaib7061 Shoaib706.near (@Shoaib7061) reported

    @Paytmcare my Paytm account is blocked please help i contact customer my times but nothing work

  • imagineava67 arvind acharya (@imagineava67) reported

    @vijayshekhar @Paytm @Paytmcare when there is adequate balance in Paytm, isn’t it inconveniencing the customer by redirecting him to bank account, why do you do this ??? What is the logical help for customer??

  • ChanduB49072639 Chandu Bhai (@ChanduB49072639) reported

    @Paytm Help

  • manav1988 Manav Jain (@manav1988) reported

    . @vijayshekhar ji, we can’t copy number from call log in iPhone and send money using Paytm! The app doesn’t recognise the default iPhone format. Needs update pls @Paytm

  • deepaktomar90 Deepak (@deepaktomar90) reported

    @Paytmcare please solve my issue what happened to my complaint

  • ileshs ilesh (@ileshs) reported

    @Paytmcare For a failed transaction of Nov 20, where merchant didn't receive payment. Amount deducted is not refunded yet. Already raised ticket 3 days back. No solution yet. Can you please help?

  • MEHTAB_AIYUBI mehtab aiyubi (@MEHTAB_AIYUBI) reported

    @Paytm @Paytmcare trying to chase u all however I am unable to get proper response. Account linked however can’t make payment #help Hv DM them bt no response

  • binit_ke Binit Ekka (@binit_ke) reported

    Must say @FIH_Hockey @TheHockeyIndia did a mistake giving online sale of ticket to @Paytm for #hockeyworldcup2023 . 1st of all pathetic app, utter chaos login procedures and i suspect Events were blocked/filtered , not listed . iPhone/android - app/website issues as well.

  • Jagriti_Mishra4 street_worldz709 (@Jagriti_Mishra4) reported

    @Paytmcare mera account block kr diya hai without any valid reason 24hr se zda ho gaya hai costomer support ko call kr the rhe jao pr koi help nhi mile logo ke sath fraud krna band kro @Paytm @Paytmcare i want my account back

  • koishore_roy Koishore Roy (@koishore_roy) reported

    @RakeshK53308993 @Paytmcare can you also please make sure fraud messages like this don’t pop up either? I called this number and they asked for my OTP to login.