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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (74%)
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Mobile App (21%)
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Login (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Delhi, Lucknow, Mumbai, Kolkata, Jaipur, Roorkee and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi |
Transactions | |
| Lucknow |
Transactions | |
| Delhi |
Mobile App | |
| Mumbai |
Transactions | |
| Kolkata |
Transactions | |
| Jaipur |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya
(@AdiBNFTY28) reported
@Paytmcare @PhonePe guys I lost my phone and installed your app in different device, it’s been more than 24 hours and I’m not able to transfer big amount, kindly resolve issues as soon as possible.
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TEJENDRA PRATAP
(@TEJENDR33924687) reported
@Paytmcare kindly help me to close my personal loan account which show still active after payment
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Shanker kr Singh
(@ShankerSingh24) reported
U am using @Paytm from day one but have never seen so bad customer support . Infarct there is no customer support . Chat boat is useless and complain is belong closed without any solutions. No mechanism to reach out any one . @Paytmcare @PaytmMoney
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Bhanu Prakash G R
(@Bhanugr) reported
@Paytm @Paytmcare @PaytmBusiness such a pain in ***. You guys could not setup a soundbox and it's affecting my business. Either remove it or do the needful to fix it. Frustrated
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Abhishek Thakur
(@AbhishekTh50957) reported
@HeroFinCorpLtd @Paytm @Paytmcare When a customer is stuck in a debt trap and tries to come out, your collection team harasses instead of helping. Why? Also, is your customer service number even real? Tried many times but couldn’t connect.
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Ritu Singh
(@singh14761) reported
@Paytmcare @Paytm @PaytmMoney I have done transaction ₹20,000, but amount is deducted from my account and not received in the receiver bank. Can you please help me on thisi have raised so many complaints, but still not get any response? Contact no-9595626809
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Ritu Singh
(@singh14761) reported
@Paytmcare @Paytm @PaytmMoney I have done transaction ₹20,000, but amount is deducted from my account and not received in the receiver bank. Can you please help me on thisi have raised so many complaints, but still not get any response?
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Vishal Ahirwar
(@_____Vishal001) reported
"Dear @Paytmcare, @Paytm I want to stop using the Business Soundbox. Please stop charging me monthly fees. I don’t want to continue the service. Kindly deactivate it. As I don't have that much profit monthly , sir please I request you to stop sound box service . #PaytmBusiness
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Chirag arora
(@arorag1104) reported
@Paytmcare @PaytmBusiness I am raising my concern to the Consumer court as your team is not there to help me with the concern raised for incorrect information provided by Paytm Executive. Rent confirmed by executive 24 Rs deducted 79 Rs and now 99 Rs increased as per their wish.
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Suman Dutta
(@SumanDutta16201) reported
Dear paytm, My Paytm Soundbox is not working. Please help resolve the issue as soon as possible. My ticket no- 5111922809 Thanks @Paytm @Paytmcare
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Prashant Singh
(@rudedude3) reported
After a month, I haven't got the refund of the cancelled ticket booking now @Paytmcare is asking to reach out to the bank. Really pathetic service ,will surely shift to @PhonePe from now on.
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Dr.Harpreet Singh
(@drharpriest) reported
@Paytmcare hey. I want to close me fastag account with paytm banks kindly help me . So tht i can order new one
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Aditya Sahu
(@AdityaSahu05) reported
@Paytmcare @vijayshekhar @consumerforum_ However the problem is that only 1200 Rs has been refunded.
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Bhumik Agrawal
(@AgrawalBhumik) reported
@PaytmBusiness @Paytmcare My POS machine is not working properly. I’ve raised multiple complaints, but no action has been taken yet. This is affecting my daily business operations. Please resolve this urgently!
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Dhruvin Soni
(@DhruvinSoni1710) reported
@Paytmcare @PaytmBank @Paytm my bank account has been on hold for a year now. I want to revive the bank account. My money is stuck because of some fraud/fake by other vendor. Please help to revive my account.
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NJay
(@niravaero) reported
@PaytmTravel @Paytmcare Hey guys why can't I provide direct customer helpline number or support Mail id on your website or App Ur fckin Ai bot haven't provided any solution me even after asking N number of times and not even connecting to Any Human agent??1😡😡😡😡😡
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aman sharma
(@amansha81425391) reported
@Paytmcare @EduSamiran2011 Kindly provide solution to my problem. 4 days have been passed and still no solution is provided
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Himanshi aggarwal
(@himanshiaggar20) reported
@Paytmcare I mistakenly created a profile which I want to delete and add it's credentials to another profile created with different number. Please help me delete one profile and keep the other
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Akshit
(@ak1only) reported
@Paytmcare Thanks a lot @Paytmcare for the resolution Hopefully won't face the same issue and rental will b 0 and for lifetime and no further deductions are done after a few months no sudden plan change happens :) thanks once again for resolving the issue
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Himanshi aggarwal
(@himanshiaggar20) reported
@Paytmcare help me delete my buisness account do as to get back with new account. Please help
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hir singh
(@HirSing82989557) reported
@Paytmcare I want help from paytm but no one is picking call and toll free number also can't help me out
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BUDDHADEV GHOSH
(@Buddho99) reported
@Paytmcare Still i not any help..your employee just joker type reply..also like robot...no issues i have proof also i share all documents still not any help... kindly close your social media account...also i make a video youtube just like your joker type reply again & again
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Dhiraj kumar Saw
(@Dhirajkuma98414) reported
@Paytmcare very bed costumer support service
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Surendra Kumar
(@surendra27crea1) reported
@PaytmBusiness @Paytm employees frowds working as a marketing consultant, forcing low shop vendor to purchase the modem as free and later set up a different clan to collect money in the name of rental, your next generation will suffer False marketing strategy, cruel indians #Karma of India
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Mohd Atif
(@mohd_atif1) reported
@Paytmcare I am chasing for my refund and raise a ticket yesterday I request you to please look into concern and help me to get it done on priority. Ticket Id - 22204444561
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Naveen
(@kingnvn99) reported
@PaytmBank @paytmbankcare @Paytm I need bank statement for period 2023 to 2025 for utr filling Please help.
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DEEPAK P
(@DPKP1968) reported
What is customer support number of @Paytm @Paytmcare . On ur website it says " REACH OUT 24X7 THROUGH VARIOUS CHANNELS INCLUDING PHONE", but no customer support numbers have been given
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Nikhil Kumar Reddy Ujjelli🇮🇳
(@Nikhil_Reddy_U) reported
@Paytmcare Hey @Paytm @Paytmcare ..not able to see any tickets what I have created and how can reach out to you ..iam able to chat only with AI assistant...do you really have any customer care team..
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Nikhil Sharan
(@digi_niks) reported
@PaytmTravel @Paytmcare @Paytm I have booked a flight ticket from your app, Mistakenly there is one letter error in name. I have contacted to the airlines which is air india, they told me it will be correct by paytm. Not by them. And now am I waiting. Plz resolve ASAP.
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Charan 3016
(@Charan30163016) reported
@Paytmcare @apiyush570 If you really want to help someone please try to solve my issue rather than preaching something on social media about doing something which even u don't