Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (61%)
• Transactions (19%)
• Login (14%)
• Website (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

City	Problem Type	Report Time
Noida	Transactions	8 days ago
Pānīpat	Login	8 days ago
New Delhi	Transactions	8 days ago
Chhindwāra	Transactions	8 days ago
Bengaluru	Mobile App	8 days ago
Sūrat	Mobile App	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit Upadhyay (@emieami) reported 2 minutes ago

  @Paytm not working why?

• 
  Karan Kasat (@KaranKasat) reported 5 minutes ago

  @Paytm Hello Team, I was trying to reach you over customer care number but it was not happening. Can someone please call me back on +91-9167834448? It’s a bit urgent

• 
  Jai BOB (@MB_One8) reported 5 minutes ago

  @Paytm @Paytmcare I paid ₹2,000 for a premium private bus because I had urgent work, expecting a reliable service. Instead, I was left stranded with my luggage. No proper customer support. No accountability. No refund. Never trust Paytm. Premium price, zero reliability. #CustomerExperience

• 
  nil (@nil2475) reported 7 minutes ago

  @Paytm app not working this time

• 
  Rikdev Ghosh (@RikdevG) reported 8 minutes ago

  @SohidulBiswas @Paytmcare I am facing the same issue, how to solve it

• 
  Ravi Rai🇮🇳 (@d_ravirai) reported 19 minutes ago

  @Paytm @vijayshekhar The biggest problem why I prefer Gpay over paytm for upi use is below. 1 - If I have to open The app for upi payment it loads late because of so many options on screen. 2 - Too congested options compared to GPay .

• 
  PainkillerGSV, MDS (@PainKillerGSV) reported 21 minutes ago

  unable to login or transact on @Paytm ? what happened ? Have they run away with my money ?

• 
  CA Sridhar (@SRIDHAR00772301) reported 21 minutes ago

  Hi @Paytmcare @Paytm My order id 27406395348 Purchased a gift card of Decathlon but store people saying invalid requesting you to pls issue refund for the same. Its saying invalid code or PIN. Their gift card saying its start with 10 not 60 requesting you to pls issue refund.

• 
  Dr Rikin Gogri 🇮🇳 (@dr_rikin) reported 23 minutes ago

  @Paytmcare Paytm for business app is not working

• 
  Akash Kalyan (@akashkalyan01) reported 25 minutes ago

  @Paytmcare @Paytm I've already tried Uninstalling reinstalling the app, Clearing cache and app data, Restarting my phone Unfortunately, the issue still persists. This is preventing me from accessing my account and using Paytm services. Please look into this and help resolve it as soon as possible.

• 
  Akshay 🇮🇳 (@IAkshayP) reported 29 minutes ago

  @PaytmMoneyCare @Paytm Why my access to the account is blocked?

• 
  Hemanta Meher (@MeherHemantt) reported 29 minutes ago

  @Paytm @PaytmBusiness Your internal mismanagement should not become a customer's problem. My Soundbox return (EO887528444IN) was successfully delivered via India Post, but your team still claims it's not received and asks me for POD. Verify your warehouse and resolve this

• 
  SGM (@SGM2555) reported 33 minutes ago

  @Paytmcare I am facing issues over the app and non payment. I am unable to make any payments for over two hours now. Please assist. Thank you

• 
  Ravi Chandar (@ravikchandar) reported 43 minutes ago

  @karaikude @Paytm It is. Tried to make payment then checked app. It is down for a while seeing tweets here.

• 
  it's Vim (@VimalSingh04) reported 44 minutes ago

  @mithubhatiaaa @Paytm AI is responding you . I hate these companies that Use AI for customer assistance

• 
  Ajay K Saini (@sainiajay16) reported 44 minutes ago

  @Paytm @PaytmCheckin need help to get the details correction in flight booking as well as for partial cancellation for ticket. Unable to contact with Paytm support and neither getting response on email and chat.

• 
  Mukul Bisht (@mukulbisht5897) reported 45 minutes ago

  @Paytmcare When did the issue resolved can you please expedite are you even a human or an AI prompt?

• 
  Raghavendra Jalluri (@bhagavanraghave) reported 45 minutes ago

  @Paytmcare Paytm is a platform I have used to do the bus booking . Also confirmed with the message proofs and even call recording that I have from operator on the bus cancellation, so Paytm should be responsible to issue the refund to the customer and go in legal way against the operator

• 
  GS (@b_lifegoeson) reported 46 minutes ago

  Dear @Paytm @MyPaycare ,why is there no option to block a sender from sending money through your app? Don't you get it that money can be used as a tool of harassment? Or should I use you for promoting that harassment

• 
  Ravi Chandar (@ravikchandar) reported 47 minutes ago

  @karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.

• 
  Aniruddha Borpuzari (@AniruddhaBig) reported 50 minutes ago

  @IndiGo6E @Paytmcare @Paytm please help me do the correction of Name spelling

• 
  Mukul Bisht (@mukulbisht5897) reported 50 minutes ago

  @Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device

• 
  AN_SA 🇮🇳 (@AN_SA90) reported 51 minutes ago

  @Paytmcare Hi Team, There is no option to connect with a live agent on Paytm. Every time it shows me a ticket that is being worked. Why can’t you tell me the timelines by when can I expect a revert or refund on my issue. Will refrain next time to use Paytm for vouchers. @Paytmcare @Paytm

• 
  Subodh (@Subz2014) reported 52 minutes ago

  @Paytm looks like your App’s not working, no payments happening.. @FinMinIndia

• 
  I C johari (@IJohari46498) reported 56 minutes ago

  @Paytmcare Really So poor service please check your Inbox I'm sending private message sending all detail final option I'm going on police or Coust

• 
  Syed Muzaffar (@SyedMuz31229099) reported 57 minutes ago

  @Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎

• 
  Jaysingh (@RathoreJaysingh) reported 58 minutes ago

  @Paytm My previous phone stopped working; it had the Paytm app installed. Now, I need to activate the Paytm app on my new phone. My mobile no 9636638009 Bsnl sim very slow

• 
  சிகை கொற்றன் 🖤❤️ (@karaikude) reported 60 minutes ago

  Is @Paytm down for last two hours? #PayTM

• 
  Shubham Saxena (मोदी का परिवार ) (@shubhroxstar) reported 1 hour ago

  @Paytm @Paytmcare I have been tired with your services, if wish to speak you customer care no direct facility is available

• 
  Rohit Singh (@Singhrohit9956) reported 1 hour ago

  @Paytmcare @vijayshekhar sir please paytm customer care is to poor service please solve my issue travel voucher issue