Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (50%)
- Transactions (19%)
- Website (19%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 11 days ago |
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Mobile App | 18 days ago |
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Mobile App | 21 days ago |
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Mobile App | 26 days ago |
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Website | 28 days ago |
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Website | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Dekhega Bharat (@technicalsirji) reported@Paytmcare No receive any DM please help me
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Maz Haque (@MazHaque2) reported@Paytm @Paytmcare @PaytmBank need to get a cancelled cheque from my paytm app but not able to. Please help with the procedure.
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दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported@Paytmcare @vijayshekhar @PizzaHutIN I am following with support team from 24th May but not getting any resolution. Ticket no- 200011735369 Very worst service.
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Nilavarasan V (@nilavarasan_v) reported@PaytmCheckin @Paytm @Paytmcare , Please look into this issue.
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Naamah Retiwala (@naamah1510) reported@Paytmcare Thank you. Now it's working fine. But I lost around 500 gold coins because of your technical issue.
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Manoranjan Jena (@MR_Jena7) reported@Paytmcare Called customer care many times but no resolution. Star Air confirmed the refund was sent to Paytm. ₹4,695 is still pending. Please resolve urgently. #RefundIssue
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Satyabrata Ray (@SatyabrataRay15) reported@Paytmcare Now it is opening .Thank you but kindly tell me what was the issue that made my number blocked.
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Lavanya A. (@happybychoicee) reported@Paytm customer support is so weak that my money has been stuck since 3 days of the gift voucher. There is no resolution initiated by them. @Paytm Kindly give attention!!
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Anupam Singh Kushwah (@KushwahAnupam) reported@Paytmcare @Paytm I applied for your Soundbox with the lifetime plan and completed the payment, but I haven’t received the selected plan yet. The sales person is also not responding properly. I have payment receipts and all required documents for verification. Please help.
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Sagar Jain (@IM_SAGARCASTIC) reportedIt's been a week but my problem was not resolved even when the last date was 01-06-2026. @Paytm @Paytmcare now when I'm contacting customer support, getting to an executive is impossible just computer is there. Kindly resolve @Paytm
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Makar 🐋 (@MAKARDHWAJ) reportedDear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.
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Reddy (@iam_Rah12627) reported@IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..
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Zetarium (@farhan_aahmad) reported@Paytmcare @VirtualVishalG1 You are tracing others applications and my problem you can't solve how big **** the paytm team is i am trying to login I got blocked for no reason . Solve my problem fast
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Raj (@RajpawanT) reported@Paytmcare every time I got notification from paytm postpaid is start but every time rejected poor service
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Pushpendra (@ojasgabbar20) reported@Paytmcare Why it is taking so much time by Paytm to resolve the issue. Why no further call after saturday ??? I am sharing the details but @vijayshekhar pls note that my experience with Paytm,Paytm Money, Paytm travel is nothing to write about. Every time delay. Taking customer 4 granted
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Ritik Trar (@ritik_trar) reportedSo he is unable to access the account. Could @Paytm @Paytmcare and @abcapital support please guide on how he can pay the pending last EMI and update his registered mobile number? He wants to clear the dues and avoid any issues. #Paytm #ABFL #LoanSupport
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Pushpendra (@ojasgabbar20) reported@Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.
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Bhavesh chandel (Advocate) (@iamB_Chandel) reported@PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService
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Dharmendra Meena (@Dharmendra_1718) reported@Paytmcare this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate My problem is solved
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Samrat Ghosh⚓️(65/100) (@samratghosh54) reported@Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.
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Nilavarasan V (@nilavarasan_v) reportedHi @Paytmcare @PaytmTravelCare @Paytm, Please give me a resolution it has been more than 3 days after raising the issue in X and more than 8 days from raising a complaint over email. If I don't receive the resolution I will lodge a complaint in the National Consumer Forum.
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Saurav Sagar (@mello_drama020) reported@Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to
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Srinivas Srungaram (@sriniwww) reported@Paytm is everything ok with the app ? Automatically shutting down before making a payment since yesterday ..
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare Dear Paytm , I am writing to express my concern regarding my Paytm account issue, which has still not been properly resolved. I feel very disappointed because despite multiple attempts to contact support, I have not received any clear solution or satisfactory response.
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Abhishek (@abhishekh_gupta) reported@Paytm not getting any help from 11 may 2026.. let me know if you wish to help your customers or not? @vijayshekhar is also not responding even after repeated messages. Let me know the concerned government authority that I can raise this to ?
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare As a booking platform, Paytm also holds responsibility for customer safety and service accountability. The negligence and lack of response from both Bharathi Travels and Paytm are unacceptable.
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Raghav sharma (@Raghav_545) reported@Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.
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Dr. Dipabrata Banerjee (@dbbanerjee1) reported@mramitagarwal @Paytmcare A #Fraud #scam company plays with customer #goldcoin
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nickkk.base.eth (@Soja_vro) reported. @Paytmcare I am unable to make payment through my paytm upi. is it down?
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MAHESH PATEL (@333_mahesh) reported@Paytmcare your site has crashed and some of the portions are unable to open. What is this nonsense going on. Have you crashed indefinitely and r you going out of business. My invested money is not being accessed to on your site. R u finished or in the process. Iam anxious