Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/21/2025 12:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ashutoshnoble ASHUTOSH NOBLE (@ashutoshnoble) reported

    @Paytmcare You guys are very irresponsible regard your services . still my issue not resolved

  • bvs_5120 Bhavesh Machhi (@bvs_5120) reported

    @Paytmcare i Want Resolve my this order. Order I'd: 15807509050 My pay on rent money not received in my bank account..It's poor service from your side..help me Call me on : 9773281143

  • AnkitMi52680242 Ankit Mishra (@AnkitMi52680242) reported

    @Paytmcare @Paytm @vijayshekhar Hello, I have booked Air ticket two times from your Paytm app before 1.5 years back and unfortunately ticket got canceled from your side and still waiting for refund, Plz do the needful,bcoz I have tried so many times in your customer care. Thanks

  • Mahesh89735175 Mahesh (@Mahesh89735175) reported

    @Paytm Such a useless service have done rent payment and still it is pending paid from 9966139052 account

  • Dream11ipl_ Sumit (@Dream11ipl_) reported

    @abhibavishi @Andeep_Tiwari @Paytm Warning!!! I lost ₹1507363/- in paytm due to my paytm block without any reason. Don't keep money in paytm bank also 1rs because you may be blocked without any notification. 😡😡😡

  • Anandpk24 Anand (@Anandpk24) reported

    @Paytmcare @Paytm I had a swiggy order on 23rd oct and the assured cash back has still not received. When I contacted swiggy, advised me to contact paytm. I can't connect cc support and would you able to verify once. Note-the transaction was done thru paytm wallet.

  • SheikhSwaseem1 Sheikh Waseem (@SheikhSwaseem1) reported

    @paytmbankcare @Paytm @Paytmcare Fastag Id 100498909 kindly activate this Fastag. I purchased this Fastag today but it's still show processing i call your customer care he told it's activate within a 1 hour but it's not done

  • 5hashankkukreti Shashank Kukreti (@5hashankkukreti) reported

    @Paytmcare @Paytm should ote that @Paytmcare responds without regarding the information shared with them. I have shared screen shot clearly showing that recharge attempts were made at around 7 50 pm While transactions happened at 11 45 pm. When I was not on the Paytm App. Clearly a problem.

  • akshatk542595 akshat kashyap (@akshatk542595) reported

    @Paytmcare I have decided never to fall for paytms offers again ..I am a new customer of Paytm .On 29th of October I ordered pizza from Dominos worth Rs 474 in the hope that I'll get Rs 500 cashback a/c to offer but I was wrong in trusting Paytm,I didn't receive any cashback

  • khare_anupriya Anupriya Khare (@khare_anupriya) reported

    @PaytmCybercell @Paytmcare @Paytm I need your help regarding a fraud transaction initiated by someone on Paytm app...I did initiate the complain but it was closed with no actions

  • Mayank96293245 Mayank (@Mayank96293245) reported

    @Paytmcare hiii whatever offer redeemed is not working stop offfering fake offers please.

  • khanjuned2009 JUNED AHMAD (@khanjuned2009) reported

    @Paytmcare Thank you. Unfortunately it did not solve my problem neither a satisfactory explanation of the problem.

  • pranavsangwan__ Pranav Sangwan (@pranavsangwan__) reported

    @Paytm @Paytmcare Transaction failed but money got deducted and still haven't received the refund. I am jn very need of money and I can't face these problems right now. Help. Please.

  • TheOmkarnath Aspirant Notes (@TheOmkarnath) reported

    @sureshnmenon @PhonePe_ @Paytm This is an anti-customer decision Shame on phone pe!

  • vikashvillan vikash kumar (@vikashvillan) reported

    @Paytmcare I ordered track pants from Paytm Mall. When it delivered, I see there is no tag and when I applied for a return delivery, the partner refused to collect. Why? I also raise a query at 24*7 Help & support 4days ago but no action has been taken My ticket id is 22050824882

  • DayamoyChoudhu1 Dayamoy Choudhury (@DayamoyChoudhu1) reported

    @Paytm Mera wallet to bank trunsfer se 25000 rs pending ho geya please help me #paytm

  • nitikarubby nitika dhiman (@nitikarubby) reported

    @Paytm @Paytmcare very pathetic service.... Maine apne mobile se login kra aur mere purane account ki jagah usi mobile number se new account ban gya ...aur purane account se maine digital gold lia tha 10gram worth Rs48,610. I have contacted your customer care number no reply

  • NimeshY_14 Nimesh Yadav (@NimeshY_14) reported

    @Paytm @Paytmcare pathetic fastag service i have been charged twice for the toll at the toll booth on 30/10. When raised complaint on your app you are saying the money is deducted correctly. Third class service, gonna deactivate it today itself.

  • raziabb89988677 Razi Abbas (@raziabb89988677) reported

    @Paytm wrost service from paytm help section I have complaint many time in there help section they reply my that my problem resolve within 2 days but today 6 days gone no any solution or rply given from paytm end

  • mili_sehgal Mili Sehgal (@mili_sehgal) reported

    @Paytm you are literally testing my patience here. I recently made a purchase on @UTDBofficial to book tickets from Delhi 2 Dehradun. The mode of payment was thru Paytm as no other option was available. After approving the payment on paytm, it got failed on merchant site & (1/3)

  • nitikarubby nitika dhiman (@nitikarubby) reported

    @Paytm @Paytmcare kindly resolve my issue...maine email bi kri aur customer care number pe call kr rhi hu 4 hrs se. Kindly resolve this issue

  • SagarMi59492001 Sagar Mittal (@SagarMi59492001) reported

    Hi @PaytmBank. One of my family members made a Paytm transfer from his Paytm Bank account to receiver's bank account. The receiver claims that he has not received the payment but the account has debited from receiver's end. I have IMPS ref no. Can you help me in this? @Paytm

  • PachouriUmang umang pachouri (@PachouriUmang) reported

    @Paytmcare please delete my account permanently very worst service

  • mili_sehgal Mili Sehgal (@mili_sehgal) reported

    Since then @Paytm has not been supportive. I call them 10 times a day and they direct me to their 24x7 chat support every time where we talk to a bot & it's useless. Out of 100 calls I have placed 1 call was finally answered by a human in customer care & I was assured that (2/3)

  • smansuri37 Sameer Mansuri (@smansuri37) reported

    @Paytmcare @Citibank Hi team ,this is sameer Mansuri here . I want to increase my credit card limit I have other bank credit card too and other bank provided good credit limit except city Paytm cr.card please help on this .m.7600596843.

  • TrustedhostingI TrustedHosting.in (@TrustedhostingI) reported

    @paytmbankcare @Paytmcare @Paytm No proper support we are asked to change business name but still no responce

  • dc_fan_boy_shan Gowri Shanker 🇮🇳 (@dc_fan_boy_shan) reported

    @Paytm . Hi, I have my sim card with number 7845202600 on my device but unable to login. It asks for proceed securely but not allowing me to enter password . Very frustrated . Tried assistant but of no use

  • rodneyfrank0 Rodney Frank (@rodneyfrank0) reported

    @NoddySi79425133 @Paytmcare @Paytm I feel your pain I also had similar issues and Danny_cyber00 on Instagram helped me out contact him ASAP

  • ClashdEverybody CLASHED EVERYBODY (@ClashdEverybody) reported

    @Paytmcare I wanted to change my Paytm wallet name as I think my number was used before as well. I couldn't find any option to that. So I decided to reset my account by deleting it. But it is taking so long...! Can you please look into it..? Help me delete my account ASAP

  • Mr__brown_ Mr. Brown (@Mr__brown_) reported

    Hey @Paytm your customer care sucks......