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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 33% Transactions (33%)
  • 33% Mobile App (33%)
  • 17% Website (17%)
  • 11% Login (11%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

CityProblem TypeReport Time
Yamunānagar Website 14 hours ago
Mumbai Website 7 days ago
Greater Noida Mobile App 7 days ago
Hyderabad Login 21 days ago
Dārjiling Transactions 28 days ago
Bengaluru Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • TactileObserver
    Tactile Observer (@TactileObserver) reported

    @RBI @NPCI_NPCI Kindly take action against @Paytm. The app is blocking access with false security flags, even though no malicious apps are detected on the device (as verified via Google Play). It keeps showing a popup and force closing. #BanPaytm #Paytm

  • BL_Dangi
    The_BL (@BL_Dangi) reported

    @Paytmcare Very poor service by @Paytmcare and Chandra Raj Travels. I missed my bus despite booking online through Paytm. When I contacted the Chandra Raj Travels office, they said, “Online booking hai to main kyun help karu,” and refused to support. This behavior is unacceptable

  • virajydv9
    Deepak Kumar (@virajydv9) reported

    @Paytmcare "Providing docs is NOT a resolution. My CIBIL still shows ₹10,060 overdue on a ₹500 loan. This is pure exploitation. I won't close my RBI complaint (N202627016003885) or give feedback until you waive these unfair charges & update my CIBIL to 'Closed'. Fix it! @PaytmCare @RBI

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    @Paytmcare @Paytm Paytm Coustomer Care service is very poor .

  • DineshM73992280
    Dinesh Meena (@DineshM73992280) reported

    @Paytmcare @imakrazvi Please help me

  • Ishitam1001
    Ishita (@Ishitam1001) reported

    @Paytmcare I need assistance over call, can you help with that please

  • rajeshm15918645
    rajesh malhotra (@rajeshm15918645) reported

    @Paytmcare Ok please resolve my issue as soon as possible 🙏

  • nitin_rajesh
    Rajesh Nitin (@nitin_rajesh) reported

    @Paytmcare You are fraud. Not solve issue

  • JuzerKiranawala
    Juzer Kiranawala (@JuzerKiranawala) reported

    @Paytmcare @Paytm are so shameless and pathetic even after so much follow ups they are not replying.. no customer care no numbers only scripted boy messages shame on you @vijayshekhar

  • Joel005003
    Joel Joel (@Joel005003) reported

    Avoid using @Paytm for bookings. My refund (Booking ID: 26895052700) was initiated on 16 April and still not credited after 13+ days. No proper response despite repeated follow-ups. This is harassment and unacceptable service. RBI complaint filed. Expecting immediate resolution.

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare Hey, I have done kyc using the same pan and adhar in my other account, why it is a issue for this account? What is the mismatch you are referring to?

  • ravibiccodu
    மனஉறுதி வேண்டும் (@ravibiccodu) reported

    @googlepay Every time why activate UPI when logout from the device? @paytm using secure login and no need to reactivate UPI id's every time.

  • tejas_patro
    Tejas Patro (@tejas_patro) reported

    @LenskartSupport @Paytm I received a voucher on Paytm after making a bill payment, but I’m unable to redeem it on the Lenskart website. When I paste the voucher in the lenskart cart it shows the mentioned error. Upi ref no:205199559219 Order ID:26969037540 Contact:8018537027

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare My issues not resolved am very angry

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare Not resolved me issue fraud paytm

  • sainathsakhare2
    Proud indian (@sainathsakhare2) reported

    @Paytm @RBI @FinMinIndia I can't withdraw my money from fixed deposit of payment...neither the deposit details nor withdrawal nothing is working..there is no customer care support..really frustrated..plz help me to withdraw my amount from fixed deposit which is created on paytm

  • Shah__saab
    Megh Shah (@Shah__saab) reported

    @Paytmcare bsdk flight ke pese bhi le liye aur ticket bhi book nahi ki mc ****** service, never using this crap now

  • ankit56956
    Ankit Raghuwanshi (@ankit56956) reported

    Terrible @Paytm bus experience: Surge pricing forced me to pick Asok Travels Mandsaur. They threw an old garbage bus at us—due at Indore 10 AM, arrived 4:30 PM! @Paytm & others charging premium to scare & loot passengers. 😡 #BusTravelScam

  • ripmybedtimes
    lakshay chand (@ripmybedtimes) reported

    @Paytm I accedently recharged the wrong number realized after 2 hours can u help me

  • EVista22440
    Enosent Vista (@EVista22440) reported

    @Paytmcare Dm is not working and you guys doesn't reply on insta dm fraud company

  • ketanaqua
    Ketan Bhandarkar (@ketanaqua) reported

    @Paytmcare I think there was a bug now it's fine working

  • Sumanya62972215
    Suman yadav (@Sumanya62972215) reported

    @Paytm I have 20,000 rupees in my bank @PaytmBank . I cannot see the current balance nor I able to do any transaction. Help me in withdrawing my money

  • DanMahachi
    dan mahachi (@DanMahachi) reported

    @Paytmcare How soon because it's over one month now and you have been saying the same thing through your paytm support system

  • ripmybedtimes
    lakshay chand (@ripmybedtimes) reported

    @Paytmcare RECHARGED WRONG NUMBER PLEASE HELP

  • OmShukl78340424
    Om Shukla (@OmShukl78340424) reported

    @vijayshekhar Wow you are making money by simply doing froud with your customer not showing the policy and charge high amount @Paytmcare chor ho sab

  • BhabeshaSwain
    Bhabesha Swain (@BhabeshaSwain) reported

    @Paytmcare I can't do share screens on WhatsApp for my personal reasons. If possible to solve the problems in calls then you are proceeding otherwise I can't dm your personal number.

  • tambe_shrirang
    Shrirang Tambe (@tambe_shrirang) reported

    @Paytmcare No support is being provided in DM.

  • Vasanthkumar_MC
    VasanthKumar M (@Vasanthkumar_MC) reported

    @Paytm "I am from Tamil Nadu. Your bot support is not helpful. Please provide a human agent who can understand my issue." The agent block my number

  • janil01654
    ANIL KUMAR JAISWAL (@janil01654) reported

    @Paytmcare @Paytmcare @Paytm I’ve DM’d 4 times but no fix for 25 days. “Access Denied / Hang on tight” appears right after entering my number (OTP screen never comes). Tried reinstall, network reset, other networks/devices. Looks like false device/IP block. Please resolve.

  • JatinSh44479321
    Jatin Sharma (@JatinSh44479321) reported

    @Paytmcare Done . Please check your DM and resolve my issue as soon as possible .. it’s been almost 20 days ..