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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 53% Mobile App (53%)
  • 20% Website (20%)
  • 13% Transactions (13%)
  • 7% Login (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, Yamunānagar, Mumbai, and Greater Noida.

CityProblem TypeReport Time
New Delhi Mobile App 2 hours ago
Haridwar Transfer 19 days ago
Bhubaneshwar Website 19 days ago
Agra Mobile App 1 month ago
Chhindwāra Mobile App 1 month ago
Jaipur Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    @Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.

  • bacardisharma
    bacardi sharma (@bacardisharma) reported

    @Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this

  • Md_fahad7204
    Md FAHAD (@Md_fahad7204) reported

    @Paytmcare Very disappointed with Paytm's merchant support. My monthly transaction limit was reduced, and despite following up for the last 8 days, the assigned service agent has neither provided a proper response nor resolved the issue.This is impacting my business. Requesting

  • TheAmittMalik
    Amit Malik (@TheAmittMalik) reported

    I’m using Paytm from last 10 years and one incident happened with in 2020 that’s someone have bypassed my phone and stolen otp to login the Paytm account I lost my account with my money and information after that many a times my Paytm no 8287475646 @Paytm @OnePay @vijayshekhar

  • fornavneet1
    nav (@fornavneet1) reported

    @Paytm @Paytmcare unable to download the statement. Ur ai isn't working. No customer care at all. No agent

  • 15_manas
    Manas Kumar Agarwal (@15_manas) reported

    Paytm a big cheat company. Using paytm merchant service is the worst decision.. unnecessary charges are taken by them. first they assure no charges for device then they cut money automatically which we receive from our customer. That is our hard earned money. @Paytm @Paytmcare

  • CaneCitizenUno
    CitizenCane (@CaneCitizenUno) reported

    @Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    @Paytmcare Hi, I want to know how to update PAN in Paytm App. Please help me with this.

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare I have never thought that in this age of digitization, a simple grievance will take this much time to get resolved.The only assistance,as of now,I need is the resolution of my issue. If you want any information related to transaction,feel free to ask me.

  • AshishD69007140
    Ashish Dwivedi (@AshishD69007140) reported

    @Paytm I can my help me paytm se reliving letter chahiye mil nhi pa raha customer care number & email not accept default number paytm please help me ashish Kumar employee code. 10125109 mo. 6392084254

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare its been 2 weeks n u have still not resolved my issue, 6k struck with u n plz wake up,,the most fraud n pathetic service by paytm

  • champdevansh
    Devansh Sharma (@champdevansh) reported

    @theLisanAlGhaib @Paytm Nah they said they will look into the issue and try to solve asap. Did you raise any ticket or get any call from them?

  • isuryadev
    Suryadev Pushpam (@isuryadev) reported

    @Paytm Why upi is not working

  • gupta_rohit4
    Rohit Gupta (@gupta_rohit4) reported

    @ICICILombard @Paytm Worst experience, booked car insurance yesterday, still not able to get the inspection done. Who is going to bear the challan now? Your customer care us useless Break in number: 1000676838 Paytm Order Id: 27153842533

  • Prasun27
    Prasun Banerjee (@Prasun27) reported

    @Paytmcare I would like to to delete one automatic payment mandate but I couldn’t able to .. whenever I tried to do it it’s asking for sim verification and the verification failed every single time .. I tried almost everything for last few days but couldn’t succeed .. please help

  • saurabh_youtube
    Saurabh Singh-YouTube Strategist (@saurabh_youtube) reported

    hey @Paytm @Paytmcare problem is still not resolved

  • Sheikhrehan234
    Shaikh Rehan (@Sheikhrehan234) reported

    3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)

  • TheManTheMyth07
    The Man The Myth 07 (@TheManTheMyth07) reported

    @Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?

  • bigheadsayshi
    Gforgoat (@bigheadsayshi) reported

    @Paytmcare @Vrindavana2025 My issue hasn’t been addressed wow @Paytmcare its been more than 10-12 hours

  • mabhijeet_
    Abhijeet singh (@mabhijeet_) reported

    @Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you

  • Vijayshreeeee
    Vijayshree (@Vijayshreeeee) reported

    @Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.

  • theden03
    Khair (@theden03) reported

    @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

  • Sheikhrehan234
    Shaikh Rehan (@Sheikhrehan234) reported

    Please solve my problem ,and take action against your agent @Paytm @Paytmcare

  • garvitgoyal31
    Garvit Goyal (@garvitgoyal31) reported

    @Paytmcare card machine not working since 2 months. Raised complaints 3 times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id- 500009072486, 500009267389

  • Sreekanth546
    sreekanth (@Sreekanth546) reported

    @Paytm @Paytmcare I have a loan with Paytm (Aditya Birla) and already paid the settlement amount. Now I am being harassed with repeated demands and visits to my native home claiming settlement is broken. Please check and resolve this issue urgently.

  • SouravNandi_17
    🇮🇳 Sourav Nandi (@SouravNandi_17) reported

    @ThePaytmPG @Paytm How yo access Paytm payment bank now?

  • BodhAmit
    Amit Bodh (@BodhAmit) reported

    I am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120