Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (41%)
- Website (24%)
- Transactions (18%)
- Login (6%)
- Withdrawals (6%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Transfer | 6 days ago |
|
Bhubaneshwar
|
Website | 6 days ago |
|
Agra
|
Mobile App | 19 days ago |
|
Chhindwāra
|
Mobile App | 25 days ago |
|
Jaipur
|
Mobile App | 28 days ago |
|
New Delhi
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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UNCLE DADDY (@MemerYaaravar) reportedWhy you replied @Paytmcare @Paytm when you don't wanted to solve the problem. Its 4 day after your tweet and you are not responding the message from last 72 hrs.
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Bappy Kumar (@BappyKu68879203) reported@Paytm I was making a UPI transaction of 9700rs and the the transaction has failed but the money was debited from my bank account UPI reference number 208000439392 ... Please solve my issue and refund the amount .. it was very crucial transaction an need this money in urgency
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app
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Rishabh (@rishinanda007) reported@Paytmcare that there is some error on our side so the amount will be reversed within 48 hours and now the supervisor mandeep on helpline advised me that he is taking this to concerned team and then he disconnected the call and then keshav from @Paytm @RBI
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Raj (@RajpawanT) reported@Paytm cash back missing and postpaid service is worst not even old customer not get his limit
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare No this was raised earlier and I tried before 6 hr and same issue happend I am not going leave this issue simply I want my refund
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Md Vakar (@Bitto_md1) reported@Paytmcare @Paytmcare @Paytm not solve problem regarding money refunded
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Tareek Aaryan (@Tareek_Aaryan) reported@PaytmBusiness @Paytmcare @SMFGIndia My complaint is already under review with SMFG and Paytm. However, today multiple auto-debits of INR 620 have been processed from my account while the loan adjustment and due calculation issues are still under investigation.
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money
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Mandeep Singh (@eyemandeepsingh) reportedHello Team, please resolve my paytm payment bank issue. Money is stucked in FD account Please help me and provide a call back. @Paytm @PaytmBank @Paytmcare
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Harsh jain (@hjain11) reported@Paytm this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. @Paytmcare #CustomerSupport #Paytm
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar
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Bhavesh chandel (Advocate) (@iamB_Chandel) reported@PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService
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Hrishikesh Chaavan 🏹 (@h_chaavan) reported@Paytmcare @vijayshekhar @vijayshekhar not just your customer care but you are also pathetic. No response
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Rakshith . V (@rakshith_2004) reported@Paytmcare @Pavankalya56718 Hello team I'm writing this to raise a complaint about the issue where I unable to login to my paytm account, the message shows account is under review and may take upto 3-5 days, but it's been a week and still the message pops-up while logging in..!
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Dr. Harsh Bhatt (@harshrbhatt9) reported@Paytmcare @Paytm worst customer support can't connect to your team.and didnt get reply on mail ,twitter or paytm help support menu. I can't solve my issue for 2 weeks. Where to contact?
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Yogesh Ranjan (@yogeshranjan54) reported@Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid
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Pavannn__07 (@PavanInReverse) reported@Paytm @PaytmCare please help! A UPI payment of ₹13,000 was sent to my number but went into an old dormant account linked to my number. I've been using this number for 5 years. Complaint already raised. Please freeze that account and reverse the amount ASAP. 🙏 #PaytmCare
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Ravi MP Sharma (@imrvsharma) reportedWorst service ever experienced no one tried to contact me till now @Paytmcare @Paytm
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itsmesandy ☀️ (@sansin83) reported@Paytmcare booking id 27083790237 , 6000 worth booking cancelled by bus driver, app says journey completed, driver number is off, customer care is slow,,, please help
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RAVI SHANKAR (@KumrShankar) reported@Paytmcare Why I'm unable to withdraw my money from Paytm payment bank. Kindly help me !!
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Ravi MP Sharma (@imrvsharma) reported@Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint.@Paytm @vijayshekhar
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Rohit (@madaan1985) reported@Paytmcare @Paytm why do not you check my previous DMs 2 days back. Do I need to provide or write down separately in #paytm who so ever gonna revert me. Check you DM 2 days back #scam
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Yogesh Yadav (@yadavyogesh89) reportedThis is a complete failure of service! @PaytmCare replaced my device after so much harassment, and the new Soundbox died within 3 days. Who will compensate for my business loss, @vijayshekhar? Stop giving automated replies and resolve this now! Ticket ID: 500009091758 @Paytm
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Ateesh Kumar Bhardwaj (@BhardwajAteesh) reported2 months I’ve been trying to deactivate my Paytm Soundbox afterclosing mybusiness. Raised 20+ tickets, multiple follow-ups, and even field visit yet no resolution. Extremely disappointing customer support experience.Sharing this in hopes of getti@vijayshekhar @Paytm @Paytmcare
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ＬＥＯ 🍥 (@i_lexo) reported@Paytm @Paytmcare Ticket ID: 200011831764 order 27114185477 this voucher not working on my business account i buy direct from amazon so please refund also unblock from @Paytmcare
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Tareek Aaryan (@Tareek_Aaryan) reported@Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve
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Saurabh pathe (@Saurabhpathe1) reported@Paytmcare @Paytm has useless bot customer service sitting on ticket for past 24 hrs and no resolution big claims of digital India @vijayshekhar
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Satya (@VSATISH848) reportedHi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...
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Kumar Satish (@kumarsatissh) reportedjust called @PaytmMoney for their support. Getiing an IVR message that they are on holiday on the occassion of Eid. whaaat?? In which timezone these people are living? it was few days back!! Requesting @Paytmcare to please look into it!!