Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/18/2025 21:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (45%)

    Transactions (45%)

  2. Mobile App (32%)

    Mobile App (32%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Delhi, Mumbai, Hyderabad, Muzaffarnagar, Bengaluru, Jaipur, Chandigarh, Malappuram and Lucknow.

Loading map, please wait...
City Problem Type Report Time
IndiaDelhi Transactions
IndiaMumbai Transactions
IndiaHyderabad Transactions
IndiaMuzaffarnagar Withdrawals
IndiaDelhi Transactions
IndiaBengaluru Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • IamarbazK IAMARBAZ KHAN (@IamarbazK) reported

    @Paytmcare Dear Paytm Someone Got access To my Paytm account and Changed The Mobile number. My Banks,upi, Documents Was Added On account Please help me otherwise he will misuse my Account

  • atulyag Atul Gadekar (@atulyag) reported from Nashik Division, State of Mahārāshtra

    @Paytmcare I already escalated my issue up to your Grievance Officer, from last 2 months you are just playing round n round with me no resolution or proper answers from you

  • saurabhpromoter saurabh kumar jha (@saurabhpromoter) reported

    @PaytmTravelCare @Paytm @Paytmcare 2 years I tried customer support but no one help us everyone told this week payment will return now today I am not receiving any payment thats why I share that

  • ankur3663 Ankur Chauhan (@ankur3663) reported

    @Paytm 2.) I am facing a serious security related issue with PayTM, for which, I am not able to raise concern on your platform. If anything goes wrong, payTM will be solely responsible for any loss I incur.

  • Wa_Jamir Wa_Jamir (@Wa_Jamir) reported

    @kezune_kazi @Paytm @Paytm PLEASE HELP!

  • kshubham408 shubham (@kshubham408) reported

    @Paytm : Everyday I'm getting login OTPs 3-4 times. Do you know why?

  • gouravj51722462 gourav jangid (@gouravj51722462) reported

    @Paytmcare @devanshusahu02 @PrasunS21107957 Plis solve my problem sr

  • Skdaila Sandeep Daila (@Skdaila) reported

    @Paytm i applied to open an account of my HUF. I applied 3 months back. Case is still pending as none of youe executives in Jaipur knows how to open/ process HUF account. I have mailed my concern to customer support many times and they have always asked me to wait. 8954822883

  • chaitu1807 Chaitanya Bharat (@chaitu1807) reported

    @Paytmcare need help. Unable to use my card to pay rent. Gives an error stating - "surveillance bot has flagged", please help

  • boot_prem Prem boot house (@boot_prem) reported

    After repeated efforts of helplessly contacting you,the firm’s name couldn’t be updated on our soundbox. We are a footwear store and you have registered us under food business. Good service at your end @Paytm @Paytmcare @vijayshekhar

  • Abhishe79629019 Satyam (@Abhishe79629019) reported

    @Paytmcare 48 hours completed ,this is going very harsh ,shame on you ,very wrist service by you

  • Skdaila Sandeep Daila (@Skdaila) reported

    @Paytm I applied to open an account of my HUF. I applied 3 months back. Case is still pending as none of youe executives in Jaipur knows how to open/ process HUF account. I have mailed my concern to customer support many times and they have always asked me to wait.

  • Bharatgour5 Bharat Gour (@Bharatgour5) reported

    @Paytmcare dere is no option to contact the personal loan..and Ur q&a is horrible and of no use..how can my issue be resolved

  • xhdsaif 𝓈𝒽𝒶𝒽𝒵𝒶𝒹 𝓈𝒶𝐼𝐹 (@xhdsaif) reported

    I make payment through upi to a paytm user successful evn money deductd in bank A/c but receiver doesn't receiv money,i was call paytm customer care and req. To pls return my money but he doesn't helping me i feel losses my hard earned money @Paytmcare @TheOfficialSBI @UPI_NPCI

  • goenka5 soham goenka (@goenka5) reported

    @Paytmcare money is getting deducted from my account without any orders from my side. It is getting debited because of an account called Zomato India. Please help me

  • komalsponiya Komal singh poniya (@komalsponiya) reported

    I have changed my registered mobile number with SBI bank But my UPI still work with old one.. How to resolved it. Please help @GooglePay @Paytmcare @TheOfficialSBI

  • SoniAditya19 SoniAditya (@SoniAditya19) reported

    @Paytm why is it so damn hard to speak to your customer care 😡 It makes me wonder whether filing for you IPO will also be so difficult 🧐 You deducted my money and the merchant did not receive it. And your mail asks me to clarify with the merchant Wow ! 👍👏 @Paytmcare

  • sachinaravind92 Sachin Aravind (@sachinaravind92) reported

    @Paytmcare @Paytm booking is not confirmed. But money is deducted. Please look into this and help to confirm the booking fast. Booking ID: 14372198315

  • ShivamK06538305 Shivam Keshri (@ShivamK06538305) reported

    @Paytm sir my paytm account has been blocked for long time your customer care executive are unable to help me .... plz call me sir i will describe my problem in brief

  • HrithikGurjar1 Hrithik Gurjar (@HrithikGurjar1) reported

    @Paytm i mistakenly upgrade my paytm payment bank debit card to visa card , now card num has been changed so could u plss help me to get back my old debit card and debit card number as i have to receive my refund from myntra and i have given them my old debit card num.

  • nshreyas Shreyas: Thanks Covid Warriors (@nshreyas) reported

    @Paytmcare can't login to my paytm account. Please help as soon as possible. Thank you

  • himansh54744266 himanshusharma (@himansh54744266) reported

    @Paytmcare 14361515543 This is my booking Id . I wrongly selected the timing insted of Am I selected Pm so I wanted to cancel it I spoke to with your service provider number 96365 05191 he said you can cancel only from the website we can't do anything.

  • needof2020 MUNNABHAI M.B.A (@needof2020) reported

    @Paytmcare : Hi, I had contacted the customer care to cancel the loan on July 16th but why have you credited the amount today . Please cancel it .

  • madhusukul Madhuparna Roy Sukul (@madhusukul) reported

    @Paytm @vijayshekhar Paytm messes up..instead of acknowledging a mess they created, harassing customer. #shameonpaytm

  • _Anand_Bhushan Anand Bhushan (@_Anand_Bhushan) reported

    @Paytm Customer support team is not helping me .. I am raising my issue for a week but my issue not resolved.

  • ankur3663 Ankur Chauhan (@ankur3663) reported

    @Paytm 1.) One of the worst customer care service system ever. How can you assume that all our concerns / complaints can be pre-narratted on the app. What if we have other concerns. There is no option such as any other issues not covered above.

  • aryan767 kailash saini (@aryan767) reported

    @Paytmcare Your customer care and so called concerned team us doing nothing, just asking to wait wait and wait. I complained on 10/7/21.till now my query not solved. Their last reply on 12/07/21. even I am not getting a call back from concerned team. Ticket no 194173293

  • Shubho64157226 Ear Wormhole (@Shubho64157226) reported

    @Paytmcare @vijayshekhar is your grievance redressal system actually redressing any? It's the second time your system made an error while we suffer

  • jameerTARAK9999 moghal Jameer (@jameerTARAK9999) reported

    @Paytmcare dear Paytm customer service I'm using Paytm from so many years and I'm using Paytm post paid service so many days but it's not working properly it's showing upgrade your account

  • AmanKum52476798 Aman Kumar (@AmanKum52476798) reported

    @Paytm Plz refund my money back from last two year you have been just telling that we are working on But haven't done anything yet Shame on you dancing in the office and Doing nothing for your clients Shameless people's