Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/26/2026 10:30

March 26: Problems at Paytm

Paytm is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (47%)

    Transactions (47%)

  2. Mobile App (20%)

    Mobile App (20%)

  3. Login (20%)

    Login (20%)

  4. Website (7%)

    Website (7%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Withdrawals
IndiaAlīgarh Transactions
IndiaQādiān Website
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
IndiaChandigarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • raghavasawa1 raghavasawa (@raghavasawa1) reported

    @Paytmcare The customer support team is so lazy to reply me in 24*7 support, regarding my cashback issue. Kindly look into this and check DM for details. Ticket no-193037529

  • Satyavishushar विशाल शांडिल्य (@Satyavishushar) reported

    Seems you are the only organisation handling super call flow with No resolution to the customer !! It’s heights U telling people to use your so called 24x7 help which actually doesn’t help at all !! @vijayshekhar @Paytm

  • guna446 Gunaseelan (@guna446) reported

    @Paytmcare I have an issue regarding Paytm postpaid.. I am applying it but it's shows server error.

  • angad92 Angad Chadha (@angad92) reported

    @Paytm plz ppl don’t use paytm anymore they have super ****** service, and they have eaten my 15,000/- and then they blocked my account, they are unhelpful… and anybody who is reading this .. plz don’t invest is paytm as if they can’t take this much care, they are a scam!!

  • satyamkt satyam kumar thakur (@satyamkt) reported

    @Paytm I added 7000 in my paytm voilet but I didn't get 2% cashback which was showing at the time of adding money and your executive are not replying properly when I am raising complaint by app please resolve the issue @vijayshekhar

  • Harjinder15275 Dr. Harjinder K@ur (@Harjinder15275) reported

    Plz contact @Paytm Team i need to talk i need help

  • Satyavishushar विशाल शांडिल्य (@Satyavishushar) reported

    Money is getting deducted from customers wallet for the services which were never taken and your CCE’s have some standard answers “Plz call ….. number, they will take care of your problem”, Seriously ?? Can you help me with a very small query ?? @vijayshekhar @Paytm

  • Satyavishushar विशाल शांडिल्य (@Satyavishushar) reported

    Pathetic Customer service and mindset displayed today by PayTm CCE who do not have a basic knowledge to tell how to fetch “Barcode number mentioned on the app” !! @vijayshekhar @Paytm

  • dhal_prakash ADITYA PRAKASH DHAL 🇮🇳 (@dhal_prakash) reported

    @Paytmcare Already send in Private message. Kindly solve my issue.

  • Divya_div2 Divya (@Divya_div2) reported

    @Paytmcare need help please check your DM 🙏 it's urgent please check ASAP

  • bepropitious SHIVAM (@bepropitious) reported

    @Paytmcare Idk what's the reason behind it but @GooglePlay is not accepting my visa card and yes I have turned on my international transactions through the app so fix it please @Paytm

  • DrRajan92943003 Dr Rajan (@DrRajan92943003) reported

    @Paytmcare order id 13053843639 My registered mobile number is 7905039520 .wrote regarding this to paytm customer service from app on 6th may and got a reply that i will get the Cash back before 30th June 2021 . still haven't got this cash back of 320 Rs.Pls credit my CB.

  • RSARJUN RSARJUN (@RSARJUN) reported

    @Paytm Need to change my registered number in Paytm. I can't do it in the app. Need help

  • akshay_pTel Akshay Patel (@akshay_pTel) reported

    @Paytm @vijayshekhar Paytm, 1. Worst ever Fastag Service I have seen so far. I have added 500 Rs. in wallet yesterday and when I was standing on the toll booth, it showed 0 Rs in the wallet and hence been told by toll staff to stay aside untill the payment shows in the wallet.

  • BhadreshMehta10 Bhadresh Mehta (@BhadreshMehta10) reported

    @Paytmcare pathetic service hopeless costumer service don’t know how to deal with costumer

  • FarheenInamdar2 Farheen Inamdar (@FarheenInamdar2) reported

    @Paytmcare I want request to respected paytm team about login process when a person having registerd account & trying login with another phone that time system(from paytm) send SMS to acknowledge them but there was one link for logout from all devices

  • Satish12austin satish prasad (@Satish12austin) reported

    @Paytmcare i've initiated a payment of rs.550 on 30th june and still the receiver account has not got the money, very dissapointed from your service please try to solve my problem asap.

  • Caro64605057 Caro (@Caro64605057) reported

    @prati086 @Paytmcare If you have any issues of locked Snapchat account, Tiktok account, deleted files, locked fb I advise you contact a professional like @DEREK_SECURECODING on Instagram, he helped me recover my locked snapchat account and thought me how to secure my account

  • DamzyVLR 𝘿𝙖𝙢𝙯𝙮 (@DamzyVLR) reported from New Delhi, National Capital Territory of Delhi

    Worst services provided by @KotakBankLtd and @Paytmcare , I have been trying since 2 weeks now and I haven't got any help till now. Please do something I'm having so much problems.

  • VariableO O := null (@VariableO) reported

    Next problem, 24x7 support is a total scam. There is no way to speak to an support executive. Either on website or phone same message is repeated like a broken record with no option to speak to executive. @Paytmcare

  • riddhimasingh01 Riddhima (@riddhimasingh01) reported

    @Paytm @PaytmTravelCare is hopeless. Such an obnoxious experience. No refund even after multiple calls. @Paytm be very careful when booking flights from Paytm. Every time I call them the only reply is your incident is highlighted. I guess their highlighter is not working.

  • VariableO O := null (@VariableO) reported

    Hey @Paytm @Paytmcare , you have not credited the additional cash back for transactions done in May. Issue 1, there is no way to initiate a support ticket for this category. Issue 2, support person cannot read and understand the message.

  • Niranja27111251 Niranjan Das (@Niranja27111251) reported

    My funds are transfer to my business bank account when my friend's Send money through paytm number,So I can't accept money instant hand to hand.... Please solved this issue. @PaytmBank @Paytm

  • RelianceDigital Reliance Digital (@RelianceDigital) reported

    @babu_sumesh @Paytmcare Hi, This is to inform you that refund has been processed & will be reflect in account within 6-7 working days. - Kushal

  • 2503Akshat AKSHAT RATHORE (@2503Akshat) reported

    @PaytmBank @Paytm @Paytmcare Can i please get help regd. a transaction which jiomart claim that it has been credited in my acc. But as i see it isn't. I need help.

  • Satyavishushar विशाल शांडिल्य (@Satyavishushar) reported

    @paytmbankcare It’s not about such a small amount rather is about so called huge promises which happens to be proven wrong at the time of need. You seriously need to understand what exactly customer service is all about !! @vijayshekhar @Paytm

  • rvteja50 Ravi Teja Srigiriraju (@rvteja50) reported

    @Bhanu_Viswa @PhonePeSupport @Paytm Yup, shifted to paytm. I've realised how powerful and imp is UI. It can make customer switch/ uninstall an app/ service !!

  • IstakKh52882241 Istak Khan (@IstakKh52882241) reported

    @Paytmcare My problem not resolved yet.Kindly do the needful as per your policy. Your employee call recording is available and confirm mail. Please do the needful and resolve the on top priority.

  • ROHANISOP9933 Pubg Player (@ROHANISOP9933) reported

    @PaytmBank BAD SERVICE. THEY BLOCK KY ACCOUNT AND ASK ME DOCUMENTS .I USE MY ADHAR FOR OPENING ACOUNT NOW PAYTM BLOCK MY ACCOUNT. I GIVE THEN MY ADHAR, AND VOTAR BUT STILL DID UNBLOCK. I LOST MY 1500 RS. @Paytm @Paytmcare

  • grandstler GRANDSTLER (@grandstler) reported

    Heyy @paytmmallcare @Paytmcare I have contacted the following person for whom u have Said to me in the dm but from him there's no response Soo plzz help me to get out from this problem Or else I have to report a F.I.R on your company to cyber crime as u r not refunding my money..