Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (46%)
• Website (23%)
• Transactions (15%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, Yamunānagar, and Mumbai.

City	Problem Type	Report Time
New Delhi	Mobile App	5 days ago
Haridwar	Transfer	24 days ago
Bhubaneshwar	Website	24 days ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  सूरज Takrani ♥️ (@surajtakrani) reported 11 minutes ago

  Dear @Paytm, my issue is still unresolved, yet my support ticket has been closed. Closing a ticket without providing a solution is frustrating. Please review my case and help resolve the issue.

• 
  itsmesandy ☀️ (@sansin83) reported 12 minutes ago

  @Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact

• 
  Zair Shamim (@zairgame) reported 16 minutes ago

  @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

• 
  Venjix Gaming (@Venjixgaming) reported 17 minutes ago

  @Paytmcare Solve this issue

• 
  Md FAHAD (@Md_fahad7204) reported 20 minutes ago

  @Paytmcare Very disappointed with Paytm's merchant support. My monthly transaction limit was reduced, and despite following up for the last 8 days, the assigned service agent has neither provided a proper response nor resolved the issue.This is impacting my business. Requesting

• 
  Abhishek (@Abhis2309) reported 21 minutes ago

  @Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?

• 
  ANSHUMAN SINGH (@Anshusingh1503) reported 24 minutes ago

  Dear @Paytm, @Paytmcare your AI support is unbelievably frustrating. You asked for a State Bank of India statement, and I uploaded an SBI statement—which is literally the same bank. Instead of reviewing the document properly, your system keeps sending the same automated responses

• 
  𝓩𝓾𝓫𝓮𝓻 𝓐. 𝓟𝓪𝓽𝓮𝓵 *️⃣ (@zuber8000) reported 25 minutes ago

  Dear @PaytmCare, I’ve been chasing a resolution for unauthorized Soundbox charges despite having a 'Lifetime Free' plan. Despite multiple DMs and assurances, the issue persists. I need a permanent fix & refund today, or I’ll be forced to escalate to the Nodal Officer. #Paytm

• 
  BSES Delhi (@bsesdelhi) reported 25 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update

• 
  Manas Kumar Agarwal (@15_manas) reported 25 minutes ago

  Paytm a big cheat company.Using paytm merchant service is the worst decision.Unnecessary charges are taken by them.First they assure no charges for device then they cut money automatically which we receive from our customer.That is our hard earned money.@Paytmcare @vijayshekhar

• 
  Vishal Deshpande (@vishaldeshpande) reported 26 minutes ago

  @100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service

• 
  sanjay nakhwan (@sanjaynakhwan) reported 29 minutes ago

  @Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply

• 
  Khoj Khabari (@SatishPathakCSC) reported 30 minutes ago

  @Paytmcare @PaytmMoney I need a customer care call for my issue about SIP. I have tried all option but could not be possible to connect please help about my SIP its a big amount

• 
  Bappy Kumar (@BappyKu68879203) reported 35 minutes ago

  @Paytm I was making a UPI transaction of 9700rs and the the transaction has failed but the money was debited from my bank account UPI reference number 208000439392 ... Please solve my issue and refund the amount .. it was very crucial transaction an need this money in urgency

• 
  sparshhh (@Sparshhh999xD) reported 38 minutes ago

  .@Paytmcare you all got the worst customer service

• 
  Nitin (@Nitin87665767) reported 38 minutes ago

  @bsesdelhi @Paytmcare Why is not update the payment in your portal ?? Very baad service @bsesdelhi

• 
  kondaiah bollineni (@urskondaiah) reported 39 minutes ago

  @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

• 
  Raushan Raj Shrivastava (@rrajsrivasatava) reported 39 minutes ago

  @Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error "your account is under review" and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below.Paytm number:+91********** Name-Raushan Raj

• 
  Jai Raj Srivastava (@usernameskipd) reported 40 minutes ago

  Casual reminder to @Paytm @Paytmcare that "Unable to process the request" isn't a user retention strategy. Every time I click the "Close my account" button in the app, it fails. For weeks. You must have error logs, failing to fix this implies you like it as a feature? @consaff

• 
  BSNLCare (@bsnl_care) reported 44 minutes ago

  @Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)

• 
  Ashish Dwivedi (@AshishD69007140) reported 46 minutes ago

  @Paytmcare mam You can help me paytm se reliving letter chahiye mil nhi pa raha paytm customer care number nhi lagta email id not working & customer paytm hayring default please help me ashish Kumar employee code. 10125109 mo. 6392084254

• 
  Saurabh Singh-YouTube Strategist (@saurabh_youtube) reported 49 minutes ago

  hey @Paytm @Paytmcare problem is still not resolved

• 
  Ajay kumar (@REWADIKHEDIYA) reported 50 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  chintuu (@orpcyOnX) reported 51 minutes ago

  @Paytmcare Thanks for your reply sahil, the issue is resolved just now. I deleted the Macrodroid App, then Paytm is working fine now

• 
  Ajay kumar (@REWADIKHEDIYA) reported 52 minutes ago

  @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Biswajit Sahoo (@cs_biswajit) reported 53 minutes ago

  @Paytm @Paytmcare please help us to deactivate my father's business account and soundbox. While installing your agent told her monthly ₹1 will be deducted but every ₹124 deducted please help us to deactivate the ac

• 
  Harshit Raj (@itsharshitraj) reported 55 minutes ago

  @Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service

• 
  Vikas Yadav (@VikasYadavA2Y) reported 55 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

• 
  KING_K (@GODKILLER387) reported 58 minutes ago

  @Paytmcare I'M VERY TIRED! IT'S UTTERLY FRUSTRATING HOW PAYTM HAS EVOLVED! EARLIER I DIDN'T FACE ANY PROBLEM BUT NOW 😔 YOU CAN'T EVEN REFUND MY MONEY 😭 WHAT ARE YOU GUYS UPTO!? MANY PEOPLE ARE FACING THE ISSUE. YOU GUYS CAN'T EVEN GIVE AN ESTIMATED TIME. RAISE A CANCELLATION!!!

• 
  Rohit Dalai (@Rohit_dalai1) reported 1 hour ago

  @Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare