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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 53% Mobile App (53%)
  • 20% Website (20%)
  • 20% Login (20%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

CityProblem TypeReport Time
Kolkata Mobile App 14 days ago
Kolkata Login 16 days ago
Varanasi Login 18 days ago
Dehra Dūn Login 18 days ago
Delhi Mobile App 20 days ago
Kolkata Mobile App 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • prashant8129
    Prashant Chouhan (@prashant8129) reported

    Hey @PaytmCare @Paytm, ​I am unable to open the Bank / Fixed Deposit (FD) page in the app. It's continuously failing to load. ​Kindly check this glitch and resolve it ASAP so I can access/redeem my FD! ​#Paytm #PaytmBank #AppIssue

  • pankx00019
    Pankaj Sharma (@pankx00019) reported

    @UPI_NPCI @Paytmcare are u sleeping or what .. my money is struck due to your **** platform

  • Bodieddhoba
    S (@Bodieddhoba) reported

    @Paytmcare @Paytmcare why you giving my refund in your **** gold is I asked?

  • nms_travels
    NAEEM AND SONS TRAVELS (@nms_travels) reported

    @Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA

  • ZoneAware
    aware zone (@ZoneAware) reported

    @Paytm @YoloBus My Srinagar–Delhi bus 5 July was scheduled to depart at 3:00PM. I reached the boarding point at 2:00PM but the driver informed me the bus had already left at 1:30PM due to an “issue.” No prior call SMS or notification was sent. Yet my refund has been denied twice.

  • Avijit_Das
    Avijit Das 🇮🇳 (@Avijit_Das) reported

    I have recently changed the sim (same number) and paytm can't verify it for last 2 days. Your sms arrive late and by that time it is locked already. All other UPI apps are working fine. @Paytmcare

  • mnegiUK
    The Unbiased Commentator (@mnegiUK) reported

    @Paytm worst customer service provider, not solving customer problem

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    @Paytmcare Call me i can't login

  • AmbwaniManisha
    Manisha Ambwani (@AmbwaniManisha) reported

    @Paytm @Paytmcare please open customer care with representative who can answer and solve our questions Trying to connect on call couldn’t connect only Inbox chat window is there , please connect need to solve my issue asap.

  • Luckiestone04
    TheIndicSphereX (@Luckiestone04) reported

    @Paytmcare Merchant who is receiving 1000 of transaction everyday, why he will contact his bank for me...@Paytmcare Waseem ..Do you really think this ? He is simply saying i have not received the money & I cant help further .

  • theviper5911
    GK Aujla (@theviper5911) reported

    @Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care

  • 0x_devesh
    Devesh Jha 🕉️ (@0x_devesh) reported

    @PaytmBusiness @vijayshekhar @Paytmcare If you don't want to keep customers, then why do you have the platform, just end it. AI has been deployed in the name of customer care, it is not able to handle it, will customer all die out of frustration? I had just one small complaint that the money is coming directly into my account. Why do I need a business account? If I want to receive payment directly, then I can do it through any normal UPI.But you people or I closed your FIR directly without any solution, what nonsense is this?

  • Jigneshlakhara
    jignesh lakhara (@Jigneshlakhara) reported

    @Paytmcare My mob no. is 9428029250 App is not working from last two days. While opening app suddenly error shows and automatic close.

  • kishus456
    The notorious banker (@kishus456) reported

    @Paytmcare I could have booked 20 tickets in this much time using other service providers.. What a shame @Paytm

  • techguruashwin
    Ashwini Kumar 🇮🇳 (@techguruashwin) reported

    Dear @Paytm & @TheOfficialSBI Its been 8 days since i did a transaction on #paytm using sbi debit card & the transaction got failed But didn't receive any refund yet. The refund reference number provided by Paytm showing invalid on sbi website. Please help @Paytmcare

  • Avijit_Das
    Avijit Das 🇮🇳 (@Avijit_Das) reported

    @Paytmcare Hello Hemant, I have got some response in DM. It assumes that the problem is with the user. It assumes 1) my app is not up to date & 2) I had unstable connection. Good luck improving your service with that attitude.

  • Indianyouthh
    AV (@Indianyouthh) reported

    @Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!

  • Bharat_To_India
    Leo (@Bharat_To_India) reported

    @PaytmMoneyCare @Paytmcare @PaytmMoney Why are not able to fix this simple issue, are you still operational in India

  • Vaibhav64952156
    Vaibhav singh (@Vaibhav64952156) reported

    @abcapital Very disappointed. I want to foreclose my loan, but my support ticket was closed without resolving the issue. No callback or guidance received. Kindly assist me with the foreclosure process. @Paytm

  • lost_secular
    Vineet (@lost_secular) reported

    @Paytmcare , paid through paytm on @Meesho_Official, payment completes, money get deducted, @Paytm confirms the payment, but order is not processed. Your chatbots do jot help. Ticket 200012319393 gets closed without any resolution. No refund yet Process the refund asap

  • imsuryavanshi1
    प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported

    @Paytmcare Thanks @Paytm @Paytmcare my issue is resolved

  • NitishG83821536
    TK (@NitishG83821536) reported

    @Paytmcare still haven't received the new policy. I am extremely disappointed with the service from both Paytm and Tata AIG. This issue needs to be resolved immediately. Please help me and issue my policy as soon as possible. I am very worried. Thank you.

  • diliptripathy
    Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported

    @Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .

  • bits_threads
    bits of threads (@bits_threads) reported

    @RBIsays @BankofIndia_IN @Paytm helo , I had 4 times unauthorised transaction from bank of India , first one 237 4 times , I debit only once but paytm debited 3 times more total 948 ,contact bank many times , log in with bank but the bank always has error

  • kishus456
    The notorious banker (@kishus456) reported

    How many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Will you people help or should I stick with Phonepe? @PaytmBusiness @Paytm

  • insane13x_fit
    Insane13x (@insane13x_fit) reported

    Hello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm Is this how you value and treat your customers? Repeated assurances without any actual resolution are extremely disappointing. Please provide a clear timeline and resolve my issue at the earliest.

  • Sakinakhatun09
    Hafijur Rahman (@Sakinakhatun09) reported

    Hello Paytm Support, I want to permanently close and delete my Paytm Business merchant account. I no longer wish to use this account. Please deactivate my merchant QR code and complete the permanent closure. Registered Mobile Number: 6001460763 Merchant NameHafijur Rahman @Paytm

  • AakashG0yal
    Aakash Goyal (@AakashG0yal) reported

    @Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.