Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Website (23%)
- Transactions (8%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 4 days ago |
|
New Delhi
|
Mobile App | 13 days ago |
|
Haridwar
|
Transfer | 1 month ago |
|
Bhubaneshwar
|
Website | 1 month ago |
|
Agra
|
Mobile App | 1 month ago |
|
Chhindwāra
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Shaikh Rehan (@Sheikhrehan234) reported3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare
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Gforgoat (@bigheadsayshi) reported@Paytmcare @Vrindavana2025 My issue hasn’t been addressed wow @Paytmcare its been more than 10-12 hours
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Ajay (@hello_ajayrawat) reported@Paytm @Paytmcare I am unable to see my food wallet balance in the app. Please help.
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Raghavendra Jalluri (@bhagavanraghave) reported@Paytmcare @PaytmTravelCare its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund as it's already been 10 days.
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Sandeep Keshri (@Sandeep9119) reported@Paytm @Paytmcare Booked flight using paytm the amount was not Fully refunded and already escalated this issue and still there is no proper response from you all and @airindia is directly giving you a clarity that amount was fully refunded why are you all not refunding my amount
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Jeet Rathod (@Jeet_Rathod7) reported@Paytmcare @AmarSax15086853 Pls revert & help 100 times messaged but no response
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Kartikey Mehta (@kartikey_design) reported@Paytm completely sucks... They are so ****** in terms of thir customer service. I had a bus booked through paytm which is delayed by almost 1.5 hours. Operator is saying it will be late by around 1.5 hr more. And paytm is so bad that they aren't even replying to any tickets.
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ashishkashyap (@ashishkashyap) reported@Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.
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Suryadev Pushpam (@isuryadev) reported@Paytm Why upi is not working
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Amirul Islam (@Aryaanllb) reportedUnfair total freeze on my @Paytm acnt for mnts over a minor Layer 2 dispute. Paytm's automated support desk is stuck in a loop demanding an NOC, ignoring the fact that my undisputed funds are completely separate. Urgently need human review for Case Ref: 200012126707! @PaytmCare
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raja (@RajaFabrics) reported@Paytmcare By tomo I will file a case against you and take this matter as serious aligation on you. Any take this up to the ombudsman for sure. you haven't understood the pains of the customer as an financial aggregator. I am so deprived and upset up the way you answered as like so
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Virendra Singh (@virurathore024) reported@Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.
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anish anjana 🧙♂️,🧙♂️ Anomage (@anishanjan89435) reported@Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8764738430 Please solve my problem as soon as possible. Thank you.
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Ashish Dwivedi (@AshishD69007140) reported@Paytm I can my help me paytm se reliving letter chahiye mil nhi pa raha customer care number & email not accept default number paytm please help me ashish Kumar employee code. 10125109 mo. 6392084254
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Bhavesh chandel (Advocate) (@iamB_Chandel) reportedExtremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.
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Vedant Garg (@GargVedant) reported. @Paytmcare My flight was cancelled and a support ticket has already been raised. However, there has been no follow-up or update from your team so far. Requesting you to kindly look into this ticket (allow me to DM) at the earliest and take immediate action. Thank you.
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Paytm Care (@Paytmcare) reported@RealAnshul12 @OfficialSBICare @Paytm Hi Anshul, Waseem here. I can see you'd like to remove your saved card details. Please open Paytm > Menu (☰) > My Payment Settings > Settings/Saved Payment Details & Other Settings, then swipe left on the saved card/account and tap Delete. If you face any error, share the exact message via DM, and I'll assist further.
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BSNLCare (@bsnl_care) reported@Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)
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Amit Bodh (@BodhAmit) reportedI am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120
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Ritwick Ghosh (@RitwickGhosh3) reported@Paytm Credit card bill payment is pending for more than 48 hours and there is no help from so called AI powered Customer Care. I need to know whether the payment will process or when i will get the redund. Let me know how much time will it take to solve the issue.
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Abhi (@raj_abhish17096) reported@Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me
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ALMAS KHAN (@almaskhanmohd) reported@IRCTCofficial @irctc_app @Paytmcare I am writing to report an issue regarding a ticket booking transaction. The amount has been deducted from my account, but the ticket was not booked and I have not received any booking confirmation.
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it's me Amit (@_oyeamit) reportedWhat is this behaviour? My dm got ignored and my issues is still not resolved! This is very disappointing service from your side @Paytm @Paytmcare #paytm #disasterservicefrompaytm #DisasterPaytm
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Bhumi Morkar (@BhumiMorkar) reported@Paytmcare How are we expected to connect to customer care when there is no point of contact for helpline number. My flight has been cancelled 15 days back and still no notification or refund. What is this Paytm?!
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Amaan khan (@beingamaankhann) reported@Paytm Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back.
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SATS (@MamataP1275) reported@PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm
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IX (@ishuraj) reported@Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well
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Karthik Malyala (@malyalakarthik9) reportedI paid for a service that failed when it mattered. I request Paytm to provide a fair resolution and compensate me, as I had to bear the full cost of alternate travel due to the delay in resolving the issue.@Paytmcare @PaytmTravelCare #paytmissue
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Ravneit singh (@Ravneet02377119) reported@paytm your payment link is broken
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vikram attorney (@vikram140gulati) reportedFor you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt- 1st reminder