Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/26/2025 00:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • mighty_onsway Mithilesh Yadav (@mighty_onsway) reported

    Hello @Paytmcare I don’t use your services but I am daily getting mails regarding someone adding money in the wallet. The number mentioned in the mail is not mine. Kindly look into it asap as it is a security issue for your unaware customer. @vijayshekhar

  • sujeshkumaruv SUJESH KUMAR UV (@sujeshkumaruv) reported

    @vijayshekhar @Paytm I had got OTPs on my phone number when I did not try to login and had alerted even Paytm but to no avail.

  • a8cedc54d1ec488 Kashyapthakkar (@a8cedc54d1ec488) reported

    @Paytm payrtm bank server down

  • RajibMa79449448 Rajib Malik (@RajibMa79449448) reported

    @Paytm Hi team, Still my issue has not been resolved yet after some issue shared to paytm. As there is wrong charges updated in paytm post paid bill. Please check on this.

  • S_s_raathore Saurav Singh Rathore (@S_s_raathore) reported

    @Paytmcare My issue has been resolved thanks for the prompt response through customer support, appreciate that.

  • RajibMa79449448 Rajib Malik (@RajibMa79449448) reported

    @Paytmcare Hi team, Still my issue has not been resolved yet. As I Lodged several t times issue in customer care. But still not getting any response on this. Payrm has charged unnecessary amount in my paytm application. Kindly check and resolved on this.

  • Rasid_official_ Rasid_official (@Rasid_official_) reported

    @Paytmcare I am in a trouble coz of blocking of my account by unknown reason...I visited your branch for many time but my problem is still unsolved..so please I request to you unblock my account as soon as possible otherwise I will you take you My Account no is 919813786149

  • TanayArora10 Tanay Arora (@TanayArora10) reported

    @Paytmcare Have sent all the pictures as mentioned. Please resolve the issue ASAP

  • anup2007ganguly Subhajit Ganguly (@anup2007ganguly) reported

    @UberINSupport Please note my issues is still note resolved after 3 days. I have informed this on the same day of 30th January and after 4 days money is still not added to my paytm wallet. Guys. Please resolve this . Check your inbox uber and ads money to . @paytmbankcare @Paytmcare

  • realfaridamalik FreeBJPIndia (@realfaridamalik) reported

    @Paytm I purchased a Order Id:12674964244 from paytm shopping I tried for contacting yu last 10days there is not getting any response my order is not working thats why i want to return it. And there is no dealer number on invoice so what i have to do File a registered complaint?

  • Prakash_kumwt Prakash Kumawat (@Prakash_kumwt) reported

    @Paytmcare sold out my issue

  • chandnraju Chandan Raju (@chandnraju) reported

    @Paytm It's not leading India's financial sector it is the most unwarranted corporate company in the piece of junk let me post my issue there was an unfortunate transaction which happended to my paytm bank account through my brother financial bank account

  • PriyaRa04534939 Priya Ranjan (@PriyaRa04534939) reported

    @Paytmcare If you are really concerned about the customer issue, please act over this despite reacting.

  • EagleAmitArya Amit Kr Arya (@EagleAmitArya) reported

    @vijayshekhar @Paytmcare Your customer care services are all time low. I have contacted them twice for number updation and/or removal of kyc from my old paytm no. but they couldn't solve my problem even after 15 days. Highly Disappointed

  • Rohan37070281 Rohan (@Rohan37070281) reported

    @Paytm help me wanna try to reach customer care executive from 2 days as I have a issue related to mall

  • srikyfreeky Srikanth M.T. (@srikyfreeky) reported

    @Paytmcare hi team.. writing on behalf a friend who is a customer at PayTM. Reference number is 182352718. Issue is unable to reset the account using the registered mobile number with Humpty number of trials.. request the team to assist the customer on the same ASAP. Thanks

  • suhebriazsaifi Suheb Riaz Saifi (@suhebriazsaifi) reported

    @Paytm @Paytmcare in reference to ticket ID 181764357, I have received my money back from the recipient, I request you to kindly unblock the recipients paytm account, due to technical glitch of the #Paytm app there was a mistake. Kindly do the needful ASAP! @_DigitalIndia

  • kewalmehta Kewal V. Mehta (@kewalmehta) reported

    @Paytmcare I am using Paytm POS machine(linux). For last few days it is showing some errors which were informed to call center on 17th Jan. 2021. They said the machine need to be replaced & it will be done in 7-10 working days (29 Jan). Till now, no response received from anyone.

  • pradiptisalian pradipti salian (@pradiptisalian) reported

    @Paytmcare @Paytm hello , is there really any care for customers ? I’m facing an issue for months n after submitting issue also also on all , it’s of no use ! Do u really want to help customers ?

  • jvinod67 Vinod Kumar (@jvinod67) reported

    Dear @PaytmBank my seving account not working still 1 month Error monthly Limmited Exeed But iam not using last one month Account no:919505541207 @Paytmcare @paytm

  • maaz77985408 maaz (@maaz77985408) reported

    @Paytmcare why paytm payment icon in the app is taking time to open I’m not able to check balance via app i had updated the app also. Is the any problem in app. If there when will it be resolve

  • ibrajsbda Braj Kumar (@ibrajsbda) reported

    Dear @Paytm why are you not clearing issue, plz tell when I will able to change the no, I see u are responsing to many customers but when it comes to me you are ignoring plz check the inbox what I really asking you about. I hope you will response. @Paytmcare

  • vipulce vipul (@vipulce) reported

    @Paytmcare hi this is regarding paytm mama earth voucher code. It is not working in mama earth site??

  • meenasa08498875 Kunal Sahu (@meenasa08498875) reported

    @PaytmBank @Paytmcare i am not able to enter my paytm payments bank account its showing downstream error

  • zenith_jain Zenith Jain (@zenith_jain) reported

    @Paytmcare worst customer service Ordered a product Replacement requested as defective product the next day But 9 days gone and no reply now it says return request closed Worst app worst service Only issue of ticket

  • manikumarmn Manikumar (@manikumarmn) reported

    @Paytm @Paytmcare @consumerreport Hello, My id:9052921555 I bought 2 jeans in paytm 15 days back i received only one 10days raised for return request..but not done and showing now return request rejected No one called to me,no sms received Simply looted me Clear my issue

  • bittu1492 somojoti dutta (@bittu1492) reported

    @Paytmcare All the details including the Refund reference number from #indigo has already been shared over the ticket. 180670854. Even after repeated follow ups there isn't any ETA on this issue. Not sure what's the hold up on your side #Paytm #paytmcare

  • Raj69284023 Raj (@Raj69284023) reported

    @Paytm @PaytmBusiness @Paytmcare Since 48 hrs I am only being asked to provide my contact number, photos/video of issue faced, details of EDC machine. Kindly get me the solution by sending technician to the location. Or plz take down my request for return of faulty device

  • ArpitAg446264 Arpit Agarwal (@ArpitAg446264) reported

    @Paytmcare @IRCTCofficial a very good morning, i booked ticket yesterday but the ticket is not booked for some technical issue my transcation id is 32780365487 2nd feb time 4:15:43 PM. so please its a request please return my money as soon as possible. @Paytm

  • ca_suman Suman Kumar Agrawal (@ca_suman) reported

    Hi @Paytm , from last 2 days I am getting OTP for login whereas I haven't tried to do so. Please report this incident.