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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 56% Mobile App (56%)
  • 25% Transactions (25%)
  • 14% Login (14%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

CityProblem TypeReport Time
Kolkata Withdrawals 6 days ago
Cochin Transactions 10 days ago
Shillong Mobile App 16 days ago
Pune Withdrawals 26 days ago
Chhindwāra Transactions 1 month ago
Noida Transactions 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ajitvarma94
    AVK🤩 (@ajitvarma94) reported

    @Paytmcare @Paytmcare its already more than a week you said ill get a link for payment never i got, even i called the customer care many time they will say the same again wait for the link, is there any process really set up by paytm to handle such cases at all? No one has any clarity

  • girish_khurana
    girish khurana (@girish_khurana) reported

    Dear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏

  • mattoo_shahid
    Dr Shahid Maqsood (@mattoo_shahid) reported

    @flyspicejet What the hell is going on, @flyspicejet? Taking bookings and cancelling flights at the last minute is absolutely unacceptable. SG 709 (Srinagar–Jammu 29 Aug) some passengers are informed, others arent, What kind of service is this? #SpiceJet #FlightCancellation @Paytm

  • braj_ki
    Braj Writes (@braj_ki) reported

    @Paytm @Paytmcare I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details and the driver’s name, but not his complete contact number. Please help me connect with the driver. 🙏

  • visionaryo75157
    VISIONARY DEV🌟 (@visionaryo75157) reported

    @Paytmcare @SwapnilDhwani I am also having same issue with paytm gold

  • techguruashwin
    Ashwini Kumar 🇮🇳 (@techguruashwin) reported

    @Paytmcare Received the refund yesterday thnx for help

  • shubhtimex
    Shubh (@shubhtimex) reported

    @Paytmcare You guys are absolutely careless and only pretending to help. I asked for assistance a while ago, but I still haven’t received any response from your team. @Paytm @Paytmcare #paytmsupport

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

  • iamlalit19
    Lalit (@iamlalit19) reported

    @MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing

  • namanjain1116
    I'm Naman (@namanjain1116) reported

    @Paytmcare Ho please help with refund booking id is 27389162862

  • PolkEvent1886
    Rohitha (@PolkEvent1886) reported

    @Paytm @Paytmcare Hello paytm, I booked flights for today (August 28th 7:40PM). Once the tickets are confirmed, the date of departure changed to next Friday (Sept 4th, 7:40PM). Customer care is of no help. Either allow us to modify or cancel the booking free of charge. URGENT!

  • nanireddyy77
    Nani Reddy (@nanireddyy77) reported

    @Paytmcare Issue still not resolved @Paytmcare

  • Ashutosh_GPRO
    Ashutosh Rautela (@Ashutosh_GPRO) reported

    @Paytmcare @flyspicejet @MoCA_GoI Please help. I have sent you the details in private message.

  • mishra_sn1
    Shailja Nandan Mishra (@mishra_sn1) reported

    @PaytmCheckin @Paytmcare URGENT! Booking ID: 27498426894 - Payment processed at 10:50 AM but confirmation STILL PENDING. My flight departs TODAY at 7 PM (GOP→DEL). I don't have my ticket yet! This needs immediate resolution NOW. Please help! 🆘 #PayTMTravel

  • vikaskumar1713
    Vikas Singh (@vikaskumar1713) reported

    @Paytmcare How's that my problem. You took my money on their behalf, you earn commission or whatever. You are responsible. They might never reply then? It's already two weeks. Just give back my money and deal with them how you see fit. If more of my time is wasted, I'd require compensation.

  • harshd2112
    Harsh Dedhia (@harshd2112) reported

    I took a payment on paytm machine through QR code but it showed processing and after sometime it failed. I don't have contact number of customer. plz help @Paytmcare

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure. 1/3

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    @Paytmcare Booking ID: 27512648627 Please help. Ticket needed in emergency paid extra for confirmation

  • pradeepdeepu077
    pradeep (@pradeepdeepu077) reported

    @KotakBankLtd , what a scam bro you sell your credit card saying 3x rewards on flights using Unbox, then when you go buy a ticket its ******* 3 times costlier than any other app. What the hell is this ? @EaseMyTrip you are the fraud behind this. Bag-Del @Paytm 11k & urs 26k WTF

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    @Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you

  • asaif9
    ANDLIB SAIF (@asaif9) reported

    @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

  • iamlalit19
    Lalit (@iamlalit19) reported

    @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

  • singhaayush2106
    Aayush 𝕏 (@singhaayush2106) reported

    @Paytmcare because of your app I made a payment to different person and I am not able to contact with that person. Help me in getting my money back

  • GaneshkanthS
    GANESH TIMES (@GaneshkanthS) reported

    I keep asking clear questions, but you have no valid answers! ​Why is confidential customer data not safe with Paytm? Answer the public! ​@Paytm @Paytmcare @PaytmBusiness

  • RajKuma21332127
    Raj Kumar Chauhan (@RajKuma21332127) reported

    The service of paytm is very poor mera soundbocx 90 days se activate nahi ha but company is not responsibility jald hi paytm Inovelent ho jayegi it's my promise 7017998171 moradabad @Paytm

  • Streptococci98
    Plain MBBS 🩺 (@Streptococci98) reported

    @Paytmcare @kunalku04394536 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

  • RiderKm199
    j (@RiderKm199) reported

    @Paytmcare Just had a word with with spicejet customer support , they have processed refund from thier side but i have not received refund. Kindly refund my money Order ID-27468145687 PNR - XJSBPX @Paytmcare @vijayshekhar

  • LalitSh76342433
    Lalit Sharma (@LalitSh76342433) reported

    It has been 6 months since I closed my Paytm fastag but wallet balance and security deposits hasn't been transferred to my bank account. Can you look this matter? It is really disappointing that there isn't any customer care number that is working @PaytmBank @Paytm @Paytmcare

  • Thesaurabh_k
    Saurabh Kushwaha🇪🇦 (@Thesaurabh_k) reported

    @Paytm @Paytmcare is it true to reject the paytm postpaid application for just pincode? I have experience the rejection just cz of pincode, is it truly matters. Come to the tier 2 and 3 cities people earn and save more from tier 1 cities people. Tier 2 and 3 people are more disciplined instead of 1. Issue is not application got rejected but the reason is what pincode? Seriously **** !

  • AJ_Predicts
    Aquarius Cricket Astrology 🏏 (@AJ_Predicts) reported

    I am frustrated with you customer support i requested 5 times to your customer service to fully deactivate my Paytm Business Sound Box But after registering my request nothing happens no calls from your engineer and my ticket closes without deactivation. @Paytmcare