Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/14/2026 03:20

January 14: Problems at Paytm

Paytm is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • shreyanshi_shah Shreyanshi Shah (@shreyanshi_shah) reported

    @Paytm @Paytmcare care to respond? It's been now 4 days to this issue. There's no way I can reach to your support agent, you are not responding to mails. @vijayshekhar this is not we expect being the consumer of your product.

  • karthickragav06 Karthick_ragav (@karthickragav06) reported

    I think @Paytm is robot. Am not getting proper responds from @Paytmcare .. feeling irritatiting to use this app. Still now am suffering to resolve my kyc problem in @Paytm #paytmneedsupdate

  • vikasbhati42 vikas (@vikasbhati42) reported

    @Paytm @Paytmcare @PaytmBusiness I got a big loos with your bank plz reply you have no any branch and connection plz solve my issue and plz revert my amount

  • Nayak_NK1 N K Nayak (@Nayak_NK1) reported

    @Paytmcare I sent many messages on paytm app I can share you screenshot but no response from your side. So please sort out this problem ASAP.

  • Abhinav36644867 Abhinav Singh (@Abhinav36644867) reported

    @drchsingh @Paytmcare This problem is very frequent and PayTM is not able to handle it properly. Customer expects hassle free service from them but their service is pathetic.

  • Shefali48897796 Shefali (@Shefali48897796) reported

    @Paytmcare IncompleteProduct recived,frstating experiencePaytmCS I haveAlsoSndQueryOnTwitter Bt thy jst rply txt it takes timeVRresolving itTotally delaying the issue notRSOLVNG&don't have mail id& contact which is serviceable forCUSTOMERbt they Mark their numbers as24×7service.

  • ketanpathak0 Ketan (@ketanpathak0) reported

    @Paytmcare Great service problem solve in 3 days

  • SyedAdn49918520 Syed Adnan (@SyedAdn49918520) reported

    @BCCIdomestic @Paytm @BCCIdomestic the scorecard is not working there we can't check the score .

  • GolandajKadir Kadir Golandaj (@GolandajKadir) reported

    @Paytm pathetic customer service can any 1 from paytm escalation desk call me regarding my issue

  • Ambedkarite1404 NamoIsNightmare (@Ambedkarite1404) reported

    @Paytmcare Unable to dm you ... error

  • Gopicha15150758 Gopichand (@Gopicha15150758) reported

    @Paytm keerthan your boy not solving my problem moreover he is talking in not in good way to convience customer so take action against him and moreover solve the issue of mine as soon as possible it had been 2days.

  • shubham6124 Shubham Mishra (@shubham6124) reported

    Pathetic experience @Paytm I have order a replacement of fastag and Paytm app is showing delivered but I haven't received the order you don't even have a specific customer executive number so that I can explain the issue to them now the help centre are saying to wait for 5 days

  • akshaynitkkr Akshay Khandelwal (@akshaynitkkr) reported

    @Paytmcare I have paid two electricity bill n both time no cashback come as I have 2 voucher of 180 each ... N every time as usual u told we will fix it wait some time Who gave 360 rs which I have loss just because of you

  • BadhanUmesh Umesh Badhan (@BadhanUmesh) reported

    @Paytm Solve my scratch card issue first

  • Ambedkarite1404 NamoIsNightmare (@Ambedkarite1404) reported

    @Paytmcare Sir/madam or BOT even Robert.. I said I am not able to send DM as its giving me #ERROR

  • ChimpyChance Name cannot be blank (@ChimpyChance) reported

    @Paytmcare Hi, I've an issue

  • PrasadN41778317 Prasad Nayak (@PrasadN41778317) reported

    Hey @Paytm, facing a issue again. I did a recharge today and got the "Muddy Puddle" scratch card but in the #HoliBash section it was not showing there. Please look into this 🙏🏿

  • SuryaChauhan22 Surya Chauhan (@SuryaChauhan22) reported

    @Paytmcare @Paytm @PaytmMall Facing issue in fasttag and tried to contract customer care but not posible Please help.

  • rjha419 I'mRjha (@rjha419) reported

    @Paytm's owner is not working my paytm's API please help @PaytmMoney @Paytmcare

  • madhusudanpalo Madhusudan Palo (@madhusudanpalo) reported

    @deepakabbot @Paytmcare I ordered a pos machine on 25 Feb, till now in order track its showing ur order is being packed nicely, no body is letting me know what's the problem? I have all the documents, current account in firms name. Neither I m able to speak anyone from paytm !

  • ItsVivekDasari Vivek D (@ItsVivekDasari) reported

    @sandywisdom @UnionBankTweets @Paytm Bro Iam facing refund related issue from 40days still call centre not helping. They are tolled only “you will get refund as soon as possible “😡😡

  • bihariladkka 𝐑𝐨𝐡𝐢𝐭 🥀 (@bihariladkka) reported

    @BCCIdomestic @Paytm Scoreboard is not there in this link please check what is error.

  • VennomX1 VenomX (@VennomX1) reported

    Hey @Paytmcare I recieved puran poli card today but it is not showing in my Holi bash cards collection... Pls solve this issue

  • HarshadaLatur Harshadaa Pardeshi 🇮🇳 (@HarshadaLatur) reported

    @Paytmcare @Paytm @PaytmBusiness plz ask you executives to call. As your automated number is not getting through. I have issue for my business settlement amount.

  • jeetpanda Chandrajeet Panda (@jeetpanda) reported

    @Paytmcare Your SLA for an urgent flight ticket booking is 24hours which is not acceptable. I understand it's not easy to entertain every consumer, but my problem needs urgent attention and resolution by noon tomorrow. @Paytm

  • drchsingh Dr C H Singh (@drchsingh) reported

    @Paytmcare I bought Paytm fastag it's delivered today, but I received mismatched fastag, barcode is not matching, please resolve this issue, my query reference no. 185172777, I hope you will take it seriously.

  • beaingarmankhan Arman Khan (@beaingarmankhan) reported

    @Paytm my paytm no 8766577046 Not order physical ATM card my address pin code 272150 Please issue ATM card my address

  • AishwaryModi93 Aishwary Modi (@AishwaryModi93) reported

    @Paytmcare @Paytmcare Any update on the issue?

  • KiKitturebel KiT² Gowds (@KiKitturebel) reported

    @Paytmcare hi same problem please increase my credit limit. I'm not Happy with paytm payments bank.. My register number 7036078847 please help

  • Gopicha15150758 Gopichand (@Gopicha15150758) reported

    @Paytm your customer service is worst to respond my calls they dont have any bother about payment and even worse is your 24*7 hrs review so solve my problem about transactions take placed 2days back still no one responded transaction id 106865568131 track it solve it