Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/18/2026 23:40

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • shabu_43 Shabaz Khan (@shabu_43) reported

    @Paytmcare Paytm Account is Not Working From Past Few Days When Add Money To My Wallet I Get This Error Message Stating Sorry this transaction is declined As our system surveillance bot has flagged your account for suspicious activity Regards, Shabaz Khan #paytmkaro

  • RajatNi83409106 Rajat Nigam (@RajatNi83409106) reported

    @Paytm Why are you guys not replying can you please tell me....?? Mobile number - 9958418711 Now I will comment on your every post till you not resolve my problem thanks... @Paytmcare #verydisgusting services without any notice or something they blocked my account and now one reply

  • AnandOjhaG Anand (@AnandOjhaG) reported

    @StocksNerd @vijayshekhar @Paytm This is very bad sir. A fault on their side and terrible response by them. Their Tag line should be PAYTM mat karo instead

  • AJINKYASAXENA AJINKYA SAXENA (@AJINKYASAXENA) reported

    @KotakCares @Paytmcare your customer care is saying that no money was added to the wallet so Paytm is not responsible for the refund @ kotakcares if this is the case I won't pay any amount for the credit card you want to sue do whatever you want I am throwing your card away

  • hackerashish97 बेरोजगार🥲Ashishtyagi (@hackerashish97) reported

    @Paytm Call me Paytm I need help

  • sachin03garg sachin garg (@sachin03garg) reported

    @Paytmcare Have responded to the same. I am really fed up with your service.

  • sujil_n Sujil @🏡 (@sujil_n) reported

    @Paytm Reference No: 117413167388 refunded amount not credited in my account but in paytm app it is showing that the amount refunded. Please help.

  • SanthoshSuryav5 Santhosh Suryavanshi (@SanthoshSuryav5) reported

    @Paytmcare My query reference number is: 182737449. I shared my Aadhar details as a supporting document in the above ticket. Please revert the amount locked in my paytm bank account to my PAYTM wallet. I am waiting for 3 months to resolve this issue. Please resolve.

  • rtiscrucial whats in a name (@rtiscrucial) reported

    So kiranawala comes to deliver. I pay with @Paytm. Once paid I have to show him the payment successful screen. Right at that moment, Paytm chooses to throw a cashback notification filling the whole screen. So one has to wait until that ****’s over to show payment. @nitishsaxena_

  • kadha44 yashasvi mishra (@kadha44) reported

    @share2problems @dr_ritzzz @Paytmcare I had book a flight ticket ( booking id:- 9685414697). Flight got cancelled due to Covid. For refund I am waiting since 3 month. They always write complaint and say I will get my refund within 7 working day. But I never get my refund back. They are making excuses again and again

  • rupeshmishra88 rupesh kumar mishra (@rupeshmishra88) reported

    @Paytm plz assist me how to contact your customer support

  • SanthoshSuryav5 Santhosh Suryavanshi (@SanthoshSuryav5) reported

    @Paytmcare My query reference Number is 182739246 please revert my amount locked in my paytm bank to my paytm wallet, am waiting for 3 months asap please resolve the issue

  • Smruti9937Kiara Smrutiranjan sahoo (@Smruti9937Kiara) reported

    @Paytmcare plz. Help me sir

  • sujil_n Sujil @🏡 (@sujil_n) reported

    @Paytm Reference No: 117413167388 refunded amount not credited in my account but in paytm app it is showing that the amount refunded. Please help.

  • SHIVAMKUMARMOD9 SHIVAM KUMAR MODANWAL (@SHIVAMKUMARMOD9) reported

    @Paytmcare Hello sir my 15000 money is pending today 3 working day I send money wallet to return to bank options but my money not credited please solve my problem

  • vinay9958 Vinay Sharma (@vinay9958) reported

    @Paytmcare unable to pay using paytm postpaid since last week, getting facing technical error every time? Is it stopped or you are not able to manage the service?

  • kamleshkothotya kamlesh sharma (@kamleshkothotya) reported

    @Paytmcare I have made my PAYTM BUSSNISS account on 24 may 2021 for online payment gateway but my documents still not varified. During this period I registered 4 times ticket ( 55138481 , 55592455 and etc…) to your customer support but uptil now my problem is not resolved.

  • sachin03garg sachin garg (@sachin03garg) reported

    @airindiain That is what the issue is. @Paytmcare is my travel agent in this case, which is saying that we have already raised a request but airline has not refunded. Also not sharing with me any details about refund.

  • nikhilsharda__ Nikhil Sharda (@nikhilsharda__) reported

    @paytmbankcare @Paytmcare team, I am writing on my behalf of my mom. My mom's Paytm account got blocked and I request you to proceed with the unblocking process. Kindly have a look in this issue and resolve at the earliest.

  • sachin03garg sachin garg (@sachin03garg) reported

    @airindiain I think you should make a decision to stop @Paytmcare to allow your flight bookings. These people are degrading your name and creating confusions. You responded by telling the exact issue but these people does not even know and just keep sending the prefilled messages.

  • Underta41325306 The Doer (@Underta41325306) reported

    @Paytm Yes i tried. But its not working. It keeps logging me out and then asks me again and again for OTP!!!

  • VyncintVilas Vilas Lakkabathini (@VyncintVilas) reported

    @Paytmcare hii there, my cashback is not credited yet uts been more than 24x3 hrs.. And no option for support regarding cashback. My mobile no is 9029685562. Please resolve this asap.

  • Kavisha40301463 BullBear (@Kavisha40301463) reported

    @vijayshekhar @Paytm going for ipo first make sure you systeams are up to the mark for recharges....worst experience from past few months pathetic customer service...

  • SoumyaR35708278 Soumya Ranjan Sahu (@SoumyaR35708278) reported

    @Paytm @Paytmcare Order No: 14054313733 placed by mistake...cant cancel within 2 minutes...ohho...hogya final...ab kuchh nhi.... its so disgusting ,the paytm mall app and customer service, pathetic....this is the reason it far behind amazon/flipkart

  • NiranjanWangjam wangjam niranjan (@NiranjanWangjam) reported

    @Paytmcare please look into the order id 13944742637...Item was ordered on 18 june...Till now it is not shipped yet ..what a horrible service paytm is providing ...

  • kingloin014 EQUITY々Lion (@kingloin014) reported

    @Paytmcare I have sent you some details can you please look into my request and fix it. Thanks

  • hackerashish97 बेरोजगार🥲Ashishtyagi (@hackerashish97) reported

    @Paytm @PaytmAshaKiran Call me Paytm I need help

  • mindstalker Kiran Mohanty (@mindstalker) reported

    Hello @Paytm , I added money to a paytm account without KYC. Now, got to know that KYC can't be done for this number as one aadhaar can be linked with one number. Now, my money is stuck. Please help me to transfer my money to my bank account.

  • Hriday_sing Pawan Singh (@Hriday_sing) reported

    Paytm customer care asked me to file tdr before 30 min of departure of train and they are saying tdr can not be accepted as it was not filed before 4 hours @Paytmcare @ConsumerReports

  • Funny19759941 Funny (@Funny19759941) reported

    @Paytm Paytm scratch cards are useless, Phonepe & Gpay scratch cards are equal to ****..