Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (50%)
• Transactions (19%)
• Website (19%)
• Login (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

City	Problem Type	Report Time
Agra	Mobile App	10 days ago
Chhindwāra	Mobile App	17 days ago
Jaipur	Mobile App	20 days ago
New Delhi	Mobile App	25 days ago
Yamunānagar	Website	27 days ago
Mumbai	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 4 minutes ago

  @Paytmcare My Paytm account has been under review for 15 days. Please solve my problem. Name: Anish Kumar Anjana Registered Mobile Number: 8955840768

• 
  CJP_2029 (@sunilbxnoi) reported 8 minutes ago

  @PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.

• 
  Midhun Kumar (@Spider_Midhun) reported 8 minutes ago

  I have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm

• 
  Kanika Bakhai (@KanikaBakhai) reported 8 minutes ago

  @Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap

• 
  Satyabrata Ray (@SatyabrataRay15) reported 9 minutes ago

  @Paytmcare Now it is opening .Thank you but kindly tell me what was the issue that made my number blocked.

• 
  Aqib Khalid (@AqibKhalid5) reported 10 minutes ago

  @Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend

• 
  Rise up (@Riseup16242151) reported 11 minutes ago

  @Paytmcare for one cancellation i have to chase you since 2 hr i have nt get call back please solve the issue else paytm will be responsible if i pay airline charges higher

• 
  SALMAN SAIFI 📊 (@salmansaifi89) reported 12 minutes ago

  @Paytmcare worst customer care there is no phone number to connect paytm care i m complaining from 15 days on x and mail but no help provided

• 
  Samrat Ghosh⚓️(65/100) (@samratghosh54) reported 14 minutes ago

  @Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.

• 
  Siddharth Meesala (@VamshiCrazy) reported 14 minutes ago

  Dear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.

• 
  @Anu (@anutechie3) reported 16 minutes ago

  @Paytmcare Before blocking customer account.. inform customer.. don't act smart as if you hold every rights to control customer account..

• 
  𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported 19 minutes ago

  @Paytmcare Ok received why such a fast result after posting problem in X, last from 10 days not getting reply for mails also

• 
  Pushpendra (@ojasgabbar20) reported 21 minutes ago

  @BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.

• 
  Aadarsh maheshwari (@Introvertt71) reported 22 minutes ago

  @Paytm When Paytm payment bank return my money. Fixed deposit stuck in paytm banking help me plss

• 
  D (@indiemarwari) reported 30 minutes ago

  @Sheetalllsoniii @Paytmcare This bus is a nightmare for passengers. Stop his registration from your company ASAP. Listen to your customer complaints. 10 hour journey has become a 24 hours journey in this **** bus company.

• 
  Zetarium (@farhan_aahmad) reported 30 minutes ago

  @Paytm are you will to lose your customer because of your customer service . From 6 -7 you don't care about my problem no solution nothing at all that the hell is your support .... I dm them yesterday but no reply from then

• 
  Dharmendra Meena (@Dharmendra_1718) reported 32 minutes ago

  @Paytmcare this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate My problem is solved

• 
  Aqib Khalid (@AqibKhalid5) reported 35 minutes ago

  @Paytmcare This level of customer support is extremely disappointing. I request that my issue be reviewed urgently and resolved as soon as possible. If there is any specific reason for the block, please provide a clear explanation. I expect a prompt response and resolution

• 
  atyantyadav (@atyantyadav2109) reported 37 minutes ago

  My Paytm account has been blocked for a week and there's still no resolution. All my work depends on Paytm — @PaytmCare please help.

• 
  Hrishikesh Chaavan 🏹 (@h_chaavan) reported 37 minutes ago

  @Paytmcare @vijayshekhar @vijayshekhar not just your customer care but you are also pathetic. No response

• 
  ವಿಜಯೇಂದ್ರ 𝕏 ಇಂಗಳಗಿ (@VijyendrIngalgi) reported 38 minutes ago

  Hey @Paytm from day 1 to till now I was trusted and using Paytm but you really disappointed me with your service, i can't able to find wallet where it was having some amount and i can't even able to contact the customer support, the chat bot is not helping at all @Paytmcare

• 
  Foger Rederer (@RubberBullet2) reported 38 minutes ago

  @Paytmcare has my login issue been resolved??

• 
  Pavannn__07 (@PavanInReverse) reported 38 minutes ago

  @Paytm @PaytmCare please help! A UPI payment of ₹13,000 was sent to my number but went into an old dormant account linked to my number. I've been using this number for 5 years. Complaint already raised. Please freeze that account and reverse the amount ASAP. 🙏 #PaytmCare

• 
  Aman Saxena 🇮🇳 (@imAmanSaxena) reported 44 minutes ago

  @Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..

• 
  𝙎𝙖𝙠𝙩𝙝𝙞🥀 (@ridersakthii) reported 49 minutes ago

  @saurabh_tatu @Paytmcare Same problem 😪

• 
  Ronak Brahmbhatt (@Ronakkb) reported 53 minutes ago

  @Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??

• 
  Satish M (@Sati4284) reported 55 minutes ago

  @Paytmcare Could you please provide me the ET for the issue to be resolved?

• 
  Srinivas Srungaram (@sriniwww) reported 56 minutes ago

  @Paytm is everything ok with the app ? Automatically shutting down before making a payment since yesterday ..

• 
  Narutoversetobi (@narutoversetobi) reported 57 minutes ago

  @Paytmcare you guys have the worst chat support ever... 1 reply in a day?

• 
  Gaurav singh negi (@NegiGauravk) reported 57 minutes ago

  Even after multiple requests, @Paytm @PaytmBank is not letting me liquidate my Fixed Deposits. Customer care only sends generic automated replies. I have officially filed a complaint with the @RBI Ombudsman. Expecting immediate resolution for my stuck funds. #RBI #paytm