Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Transactions (26%)
• Login (14%)
• Withdrawals (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, and Port Blair.

City	Problem Type	Report Time
Cochin	Transactions	2 days ago
Shillong	Mobile App	8 days ago
Pune	Withdrawals	18 days ago
Chhindwāra	Transactions	26 days ago
Noida	Transactions	1 month ago
Pānīpat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Malhar Jivrajani (@SimplyMalhar) reported 3 minutes ago

  @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

• 
  furqan ahmad (@FurqanFahmad) reported 5 minutes ago

  @Paytmcare @Paytm Neither you are giving any working customer care number nor your resolving the issue.if you want that I stopped using both buisness and personal paytm then it is fine.

• 
  Joseph A Dsouza (@JosephADso93291) reported 7 minutes ago

  @Paytmcare Is any banking issues or you are facing glitch in your gateway payment??

• 
  Ashutosh Rautela (@Ashutosh_GPRO) reported 9 minutes ago

  @Paytmcare Hi. Sharing the order Id here. 27438635715 PNR: GBTGXP Please help in getting my refund back. @flyspicejet Is shameless. Not picking up calls and not responding to emails

• 
  Lalit (@iamlalit19) reported 11 minutes ago

  @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

• 
  Vinayak Naik (@vinayaksn) reported 17 minutes ago

  @Paytmcare I found the issue. When I uninstalled PCAPdroid, Paytm app started working. Actually, you should not have tagged PCAPdroid malicious. Its an app from Play Store. If Paytm uses HTTPS, a packet capture does not reveal anything. Hope your don't flag it anymore.

• 
  Trusha Patel (@Trusha0510) reported 17 minutes ago

  Absolutely pathetic and unacceptable service by @Paytm and @Shrinathbus We booked Vadodara–Pune bus tickets by Shrinath Solitaire bus operator on Paytm app on 19 Aug, around 8 days in advance, paying ₹2900, specifically to secure our preferred seats and travel comfortably.

• 
  drasrao (@drsrinivas_rjy) reported 18 minutes ago

  @Paytmcare Whenever I pay something, it is going into automatic payments. Very bad. If I buy once course form a website, it doesn't mean that I pay regularly for the same course. STOP this automatic payment option.

• 
  Vaibhav Garg (@vaibhavthegarg) reported 20 minutes ago

  @Paytmcare Booking ID: 27512648627 Please help. Ticket needed in emergency paid extra for confirmation

• 
  ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported 23 minutes ago

  @Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.

• 
  Adil Faizi (@adeel9026) reported 26 minutes ago

  @Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for

• 
  Mohit Bisht (@MohitBi83724411) reported 27 minutes ago

  @Paytmcare When you are going to resolve this @Paytm @Paytmcare , it's been more than a month, please give money back, I m never going to use this ****** service of urs

• 
  Adil Faizi (@adeel9026) reported 34 minutes ago

  @Paytmcare 2. False Information: Your support executive explicitly lied under Ticket ID: 200012727553 by stating only a "Gold Voucher" existed, which the screenshots clearly prove.

• 
  Wasim (@wasim_sayy) reported 39 minutes ago

  @Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3

• 
  Rijwan Khan (@DearRijwan) reported 40 minutes ago

  @RBI paytm is not responding us . @Paytmcare @vijayshekhar URGENT I have already sent you a DM regarding my Partner Bank FD & FY 2025-26 Interest Certificate. I urgently need it for ITR filing. Please check my DM and help me get the certificate/FD details at the earliest

• 
  I'm Naman (@namanjain1116) reported 41 minutes ago

  @Paytmcare Ho please help with refund booking id is 27389162862

• 
  ANDLIB SAIF (@asaif9) reported 42 minutes ago

  @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

• 
  Viral Makwana (@Im_Vmakwana) reported 44 minutes ago

  @Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.

• 
  Abhishek Verma (@FastLanerCF) reported 46 minutes ago

  @Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do

• 
  Harsh A Notariya (@harsh_notariya) reported 47 minutes ago

  Wtf @Paytmcare @Paytm There is no way to contact a human for customer support? Your AI raised a ticket, which promised a reply from an agent in 6 hours, but there was no reply for more than 24 hours. Your customer care number is unreachable Please reach out to resolve my query asap

• 
  Sharath B (@Sharath85852559) reported 47 minutes ago

  @Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar

• 
  Akhilesh Shukla (@Akhileshapt) reported 52 minutes ago

  @Paytm @Paytmcare no one representative take any responsibility for service 9934724200.

• 
  sandip pooniya (@pooniya188) reported 52 minutes ago

  @Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm

• 
  Rahul Parmar (@rahulparmar1012) reported 53 minutes ago

  🚨 @flyspicejet @Paytm — Extremely poor support! A booking issue changed my travel date from 24 Aug to 31 Aug. I spent 2 hours trying to reach both companies with no proper help. Please change to 25 Aug or provide a full refund urgently.#SpiceJet #Paytm #CustomerService

• 
  GANESH TIMES (@GaneshkanthS) reported 57 minutes ago

  I keep asking clear questions, but you have no valid answers! ​Why is confidential customer data not safe with Paytm? Answer the public! ​@Paytm @Paytmcare @PaytmBusiness

• 
  Santosh Kumar (@santoshkumar641) reported 57 minutes ago

  @Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest

• 
  Atul Handa (@dratulhanda) reported 57 minutes ago

  @Paytmcare I am unable to access PayTM for the past few days. I raised a complaint video ticket number 200012721774 on 24 August, yet the issue still persists. This is to escalate the issue.

• 
  Ayyappan (@ayyappan_pal) reported 57 minutes ago

  Worst customer service @Paytmcare @Paytm giving 1 ring missed call and cuts the call, and putting message we tried to reach you, you not picked the call, then what is the purpose of this customer care???? @vijayshekhar

• 
  v@! (@vaisays) reported 59 minutes ago

  @Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working

• 
  unmask (@soilairwatersky) reported 1 hour ago

  I m unable to login in my paytm app @Paytmcare