Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Withdrawals (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Withdrawals | 7 days ago |
|
Chhindwāra
|
Transactions | 15 days ago |
|
Noida
|
Transactions | 27 days ago |
|
Pānīpat
|
Login | 27 days ago |
|
New Delhi
|
Transactions | 27 days ago |
|
Chhindwāra
|
Transactions | 27 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Wasim (@wasim_sayy) reportedPaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure. 1/3
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Vaibhav Garg (@vaibhavthegarg) reported@Paytmcare Booking ID: 27512648627 Please help. Ticket needed in emergency paid extra for confirmation
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Saumya Sharma (@pseud039) reportedSmall businesses still spend way too much time on things that could probably be handled quietly in the background. I’ve been wanting to explore that problem for a while. Now seems like a good time to build around it. Paytm × Sarvam AI hackathon. #BuildForIndiaAI @Paytm @SarvamAI
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drasrao (@drsrinivas_rjy) reported@Paytmcare Whenever I pay something, it is going into automatic payments. Very bad. If I buy once course form a website, it doesn't mean that I pay regularly for the same course. STOP this automatic payment option.
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Ujjwal Kumar (@am_ujjwal_) reported@Paytmcare @AnkurGarg123275 My Paytm account issue hasn't been resolved; it remains blocked. Please unblock my account.
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sasta sarcasm (@sastasarcasmlol) reportedI brought car insurance policy But later at kyc stage due to some issues I couldn't upload document. But policy payment was made via credit card. Now I have taken insurance from some other sources. How to get my refund. @Paytmcare
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Pankaj Kumar Mishra (@Pankaj_Mishra86) reported@Paytm @Paytmcare In morning i have completed my payment for insurance and payment is deducted but I didn't get any confirmation confirmation also you support only saying apologies @irdaindia my insurance policy is expire today night, I am trying since morning for confirmation
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CJ (@acjose93) reported@Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter
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SangramKeshari Barik (@sangram3773) reportedDear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik
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nik (@rhysnik) reported@Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.
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Manikanta Immanni (@hugomanki) reported@Paytmcare Hello Waseem, any update on this issue?
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YM (@im_whYM) reported@Superman18d Uninstall this **** app. Move to different payment app and enjoy life. @Paytm sucks.
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Happiefy (@happiefy) reported@Paytm @Paytmcare booked bus from Delhi to prayagraj today bus driver phone was off operator Didnt pick up costumer care didn’t respond my family was waiting there for hours no response pathetic service need urgent action and compensation Paytm Booking ID*: 27456038637 File case
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nik (@rhysnik) reported@Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369
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Yogesh Agrawal (@_kingyogesh) reported@Paytmcare i have raised issue regarding refund but still not processed in 7 days also your chat bot AI is useless. No update no reply. Pathetic ticket id - 2000012639648
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Giri Sai (@noxiousgiri) reported@saaaanjjjuuu Same with @Swiggy @Paytm .. they will ask us to mail them, or wait for 72 hrs for the resolution that’s it they will think we will forget the issue…
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girish nagpal (@girishnagpal) reportedhave booked a flight ticket from Paytm of indigo and there Is a minor correction required in name so nither paytm supports nither indigo supports and paytm never gets call connected to customer care and indigo airline says please contact to paytm @IndiGo6E @Paytm
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Vikas Sharma (@Vikass_BJP) reported@Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you
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Wasim (@wasim_sayy) reportedOption 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3
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_bhupsa (@bhupsa011) reportedWhile accepting a UPI mandate to block funds for an IPO, how can an investor verify which application/bid it relates to? If this isn’t clearly visible, could this be a potential control gap? @PhonePe @Paytm @GooglePay
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Akash Kumar roy (@akashkroy12) reported@Paytm @Paytmcare why am I not able to access my fd done with paytm payment bank? why am I not able connect with the customer care? plz connect ASAP. @vijayshekhar
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ShivaM Bakshi ✍️ {Journo} (@shivambakshi007) reportedWorst service by @Paytm, they even don't have perfect customer support system.
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CodeWithSam (@samm_x77) reported@Paytm @SarvamAI @Hack_Culture Users can paste a suspicious message, and AI detects scam signals, explains the risk, and suggests what to do next — with multilingual voice support using Sarvam AI. 🇮🇳
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Prashant Bhandari (@pbhanda) reported@shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days
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Sharath B (@Sharath85852559) reported@Paytmcare I have updated my device and issue is same
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Vikas Sharma (@Vikass_BJP) reported@Paytmcare Any update or still working on it
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Divyam (@DivyamMittal5) reported@flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW
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𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported@Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedSince 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,
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xivviiiv (@KusumBatra) reported@Paytm I have been using paytm for past few months but suddenly logged out and unable to verify. Could you please help🙏🏾