Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Login (21%)
- Website (14%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 16 days ago |
|
Kolkata
|
Login | 18 days ago |
|
Varanasi
|
Login | 20 days ago |
|
Dehra Dūn
|
Login | 20 days ago |
|
Delhi
|
Mobile App | 22 days ago |
|
Kolkata
|
Mobile App | 29 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Saket Palod (@saket_palod) reported@TheJupiterApp Today when I am trying to open your app it is asking me to uninstall @Paytm @Paytmcare app saying it is blacklisted. Can you let me know why this sudden pop-up? and why isn't Jupiter giving this choice to customer rather than forcing to uninstall?
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Abhi$hek Hindustani (@BrownBoi07) reported@Paytmcare Need a call support
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vishnu poddar (@VISON2233) reported@Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday
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Aakash Goyal (@AakashG0yal) reportedMaybe @Paytmcare @PaytmCheckin @Paytm should rename "Customer Care" to "Customer Ignore." It's been 10+ hours with zero response. Is acknowledging a customer's refund query really that difficult? Still waiting for an update on Booking ID: 27255988499.
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Abhi$hek Hindustani (@BrownBoi07) reported@Paytmcare Ria no support over dm and no progress has been shared
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प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported@Paytmcare Thanks @Paytm @Paytmcare my issue is resolved
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedLeft Phonepe thinking that @PaytmBusiness @Paytmcare @Paytm will help in getting a Soundbox, but it has been worst experience, Uploaded everything, still no limit upgrade, no pan and udhyam upgrade, nothing just waste of time...
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🇮🇳 Indraवर्धन 🇮🇳 (@indra_agrawal) reported@Paytmcare sound box not working, no response from your side , no real person on call
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Bharat Ka Sikh (@BharatKaSikh) reported@paytm @paytmcare Your service is a disgrace. No option to cancel the Soundbox, customer care is nothing but AI, I receive calls from you those are AI too. Stop forcing unwanted charges. Cancel it now before I smash this useless box.
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Yatan Rana (@rana_yatan) reportedMy Soundbox(Device ID: 869100074306497) is not working. It worked only while charging earlier, but now it doesn't turn on at all. Your chatbot keeps repeating the same responses. Please connect me to a human executive and arrange a replacement or technician visit ASAP. @Paytmcare
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The notorious banker (@kishus456) reportedHow many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????
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Anurag Chaturvedi (@AnuragC1106) reportedMy wife have change her phone with the same number but unable to operate @Paytm . She has sent mail also. Please be quick to solve the problem.
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Sahil Yadav (@ydav_sahil) reported@Paytm need help in cancelled cheque of paytm payments bank
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S (@Bodieddhoba) reported@Paytmcare @Paytmcare why you giving my refund in your **** gold is I asked?
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The Unbiased Commentator (@mnegiUK) reported@Paytm worst customer service provider, not solving customer problem
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🎭SOURAV_NAYAK🎭 (@SOURAV_NAYAK0_1) reportedWhen I'm Login My Paytm Number App Showing something went wrong please try again after some time. Please resolve this Unable to upload screenshot due to app security reasons @Paytmcare
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Shiv Mohan (@shiomohan) reportedPathetic service by @Paytm I have raised the complaint 10days back but still issue not resolved. Complaint number is 500010538536.
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करन कपूर (@KaranKa28398327) reported@Paytm if u can't provide proper vouchers and ur support system is ONLY AI how can a customer contact support service. Why for everything u ppl need AI. i m not able to redeem the voucher but ur AI SYSTEM IS not Helping me as it doesn't have that feature. CRAZY
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Yv sharma (@tracopotostic) reported@Paytmcare @Paytm I've been trying to get in contact with your travel cares team for 2 days now, all in vain. I got a 2 days ago which I couldn't pickup and since then, there's been no reply or response. Help me out.
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Mohan Bhog (@winner_platinum) reported@Paytm @PaytmBank When will we get the money stuck in paytm wallet ? It has been quite a lot of time since your bank has shut down.
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Manish Jha (@Mrashish501) reportedHi @paytmbankcare @Paytmcare , my AGENT: RRN Number: 61961 7549132: for Rs.1779.00/-. shows the refund was credited to my Paytm Payments Bank Savings Account by 15 Jul. However, Please clarify and help how can i collect money
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Kaithi (@jiobasha) reportedDear @Paytm @HMRLHydMetro, I made a ₹500 UPI payment at Erragadda Metro Station counter today (17 Jul 2026, 10:31 AM). The Paytm POS machine showed "Payment Failed", but the amount was debited successfully from my SBI account through BHIM UPI. Transaction ID: 103130717411 The counter staff informed me that the refund may take up to 1 week, but I request an immediate refund as the transaction failed at the merchant's machine. Kindly look into this urgently and help resolve the issue at the earliest. Thank you.
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue
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TK (@NitishG83821536) reported@Paytmcare still haven't received the new policy. I am extremely disappointed with the service from both Paytm and Tata AIG. This issue needs to be resolved immediately. Please help me and issue my policy as soon as possible. I am very worried. Thank you.
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedKya ghanta application hai be tum logon ka , Every single time call comes or goes, it only goes to automated voice support, Not even a single Live agent @PaytmBusiness @Paytm Most useless customer service I have seen, only ******* boys, not even a single Live agent.
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vishnu poddar (@VISON2233) reported@Paytmcare @Paytm cares only for money & frustrating its users, even after so much downfall paytm hasn't learnt it's lesson. You issue cash back code it's showing its already been used though code was never used, screenshot & source of code provided still want more proof of video
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Mohd Samsuddin (@Samsud_) reported@Paytmcare @Paytm even when customer care called the moment I said I wanted to deactivate the Soundbox the call was disconnected. Another representative called back I explained everything again and I was told the issue was resolved but nothing was actually done I'm still being charged every month
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Bhola (@Arpit0717) reportedPls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda
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Ubaid A Khan (@iamubaidkhan007) reportedUrgent: My merchant settlement (Ticket 500008834421) of ₹5,388 was wrongly credited to my negative balance DBS account. I need a reversal to my active CUB account. DBS is not cooperating. Please help urgently. @PaytmCare @DBSBankIndia #PaytmMerchant #DBSBank #SettlementIssue
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Md Shahzada (@Shahzada_77) reportedHi @Paytmcare, I'm facing Error [61009] – "Malicious application detected" on Paytm v10.83.5. All other UPI and banking apps work perfectly on the same device. This issue is only with Paytm, so I'm uninstalling it. Please investigate and fix this.