Paytm

Is Paytm down?

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/16/2026 09:50

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • IQUBALLATIF IQUBAL LATIF (@IQUBALLATIF) reported

    @Paytmcare one of the worst service. Paytm postpaid giving me headache and mental harrassment @RBIsays take immediate action.they are looting people

  • KripalS11003827 Kripal Singh (@KripalS11003827) reported

    @Paytmcare I paid my bill on time why I pay again my bill resolve my issue otherwise I have last option I should file complaint in consumer forum im very depressed with your postpaid service

  • l_pate SURYANSH PATEL (@l_pate) reported

    @Paytmcare Cleared all my dues but still its showing late fees of 590 rs Paytm server was slow I was unable to clear my payment 2 time but at last it was successful and still I was charged late fees if this is not gonna happen I will have to close all my merchant accounts Account 975533766

  • bunty20548181 bunty (@bunty20548181) reported

    @Paytmcare Dear team, why you are ignoring my messages. how long it will take to reply. please kindly resolve this issue as soon as possible. please kindly revert via DM

  • Sachinbr2545 Sachin B R (@Sachinbr2545) reported

    @Paytmcare Ticket No:3220933601 New Sign Up Issue Please Restore Old KYC Account

  • l_pate SURYANSH PATEL (@l_pate) reported

    @Paytmcare Worst customer support too slow response

  • getpeid7 getpeid🥑 (@getpeid7) reported

    @Paytm for 1 day late fee for post paid is charging 25per fine of total amount.worst service.. shutdown

  • goyalamit30 Vaibhav (@goyalamit30) reported

    @Paytmcare Okay, I remove the details from here. I've tried but it's very slow process of response, in 2 hrs late you have made a penalty 295 rupees on the bill of 1902 amount, what is this? My transaction Id: 5202210080268994741

  • vvishnoi10297 Vikram jangu (@vvishnoi10297) reported

    @Paytmcare my ticket no is 3224242247 .i have complain more than 15 days but still i got no slove my problem

  • coolansh10 Anshul Chhabra (@coolansh10) reported

    @Paytm Never use paytm postpaid they have worst services. No customer care contact.

  • RahulKu90672719 Rahul Kumar (@RahulKu90672719) reported

    @Paytmcare what’s the deal with disabling my fast tag? The account still has 200 odd rupees. This is a classic attempt at misusing customer money for your benefit! You guys are crooks!

  • karanhamav i_am_karan (@karanhamav) reported

    Hello @paytm, i cannot transfer money from my Paytm wallet to my payments Bank account ? Please help?

  • Harshch90680294 Harshchaudhary (@Harshch90680294) reported

    @Paytmcare i have your regular customer .i used the account almost 3 years .i applied for your postpaid service but my profile is not approved till now . Plaese give me a actual reason for this

  • themdsharik MD SHARIK (@themdsharik) reported

    @Paytmcare It's not solved yet what you all are doing god knows?? I have been charged with late fine and still i'm not able to pay the bill. Please waive off the late fine & resolve the technical problem so that i can pay the bill. You all will be responsible if my credit score decreases!!!

  • Ravitej74416483 Raviteja (@Ravitej74416483) reported

    @Paytmcare I Have problem regarding postpaid bill payment, call me and assist me.

  • CHANCHA02970660 CHANCHAL (@CHANCHA02970660) reported

    @Paytm @Paytmcare what hopeless Paytm if kyc not complete then why add money option available and money is add , hopeless service,all offline kyc not done and money is blocked now pay interest to me, hopeless

  • mir_daniz Mir Danish 🌹 (@mir_daniz) reported

    @DisneyPlusHS & @Paytm I didn't wanted to continue with my subscription why ******** u guys took my money. Cheat

  • Arman_Khan_0926 Sam Khan (@Arman_Khan_0926) reported from Bhopal, Madhya Pradesh

    @Paytm @paytmcare @PaytmBank Help me .I want to close my #paytmpostpaid Account on urgent basic.I am unable to find any option to deactivation

  • raazrahul_ Raaz Rahul (@raazrahul_) reported from Hisuā, State of Bihār

    @Paytmcare Hi @Paytmcare i have a problem. My account is blocked and no warking my account

  • ImAnuPandey Anurag Pandey (@ImAnuPandey) reported

    @Paytm @Paytmcare I am getting some technical glitch during payment of my Paytm postpaid. Kindly call me to resolve it.

  • goyalamit30 Vaibhav (@goyalamit30) reported

    @Paytmcare I've tried but it's very slow process of response, in 2 hrs late you have made a penalty 295 rupees on the bill of 1902 amount, what is this? I want to discuss on the call, call at my mobile number 9540660780.

  • KAILASHMANIK3 vivo (@KAILASHMANIK3) reported

    Hey hi @paytm today is more than 15 days my problems are not solve by your end or your team please answer me paytm is right or wrong ?I m not getting any response from your side.

  • Rahul45764964 Rahul (@Rahul45764964) reported

    @Paytmcare Okk…..DM to you about my concern…please do needful and I didn’t understand why there isn’t any platform to connect with customer care executive to express our concern although all similar platforms have to facilitate the customer.

  • 222_BakerStreet ANONYMOUS (@222_BakerStreet) reported

    Horrible experience on app @Paytmcare i have an issue with my order but I'm unable to reach customer care, thanks to the assistant which wouldn't let me register my issue with it's fixed limited options. I need help. And can't even reach customer care for support. Job well done!

  • suneeldara suneel (@suneeldara) reported

    @Paytmcare @Paytm @PaytmBusiness all of guys suck, you ******** how many hours and days should one spend just to connect to customer care executive, you guys keep asking is to mail and without clearing the issue, you guys keep closing the ticket,

  • Rojoba93 Ronak jobanputra (@Rojoba93) reported

    @Paytmcare Need help for paytm postpaid

  • RealAjayMukhi Ajay Mukhi (@RealAjayMukhi) reported

    Fed up with your bad services it was expected that my issue would have been resolved in 2 days but nothing has happened the same . As I am unable to change my UPI PIN @Paytmcare @Paytm

  • NamitAr12 Namit Arora (@NamitAr12) reported

    @Paytm @Paytmcare @consumercourtin Worst service ever.. My father a made a payment of 11500 using paytm postpaid and paytm make the amount to 13500+ without any reason I am tried calling your crap cx service from last 60 days no chat support no call support.

  • Msdwasimakram7 Md Wasim Akram (@Msdwasimakram7) reported

    @Paytmcare my payment payment bank is linked with phonepe business and from there the money is not able to settle in my paytm bank due to your 50 transaction limit. I have applied for upgrade and can't wait for that time , please upgrade my account to settle my money Please help.

  • NamitAr12 Namit Arora (@NamitAr12) reported

    @Paytm @Paytmcare @consumercourtin I want my account balance changed to 0 as zero and I want to block the postpaid account. You ppl are getting into my nerves. Shame on your guys. It is a hard earn cash I am also using paytm but now I am going to block it. Crap service ever