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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 54% Mobile App (54%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Withdrawals (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

CityProblem TypeReport Time
Pune Withdrawals 7 days ago
Chhindwāra Transactions 15 days ago
Noida Transactions 27 days ago
Pānīpat Login 27 days ago
New Delhi Transactions 27 days ago
Chhindwāra Transactions 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • nanireddyy77
    Nani Reddy (@nanireddyy77) reported

    @Paytmcare Issue still not resolved @Paytmcare

  • MassStrikeR
    StriKeR (@MassStrikeR) reported

    @Paytmcare Ticket has been raised with Valorant support there is no response even after 1 day has passed. Now what should user do ? User's money is on edge not Paytm or Valorant.

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.

  • bhupsa011
    _bhupsa (@bhupsa011) reported

    While accepting a UPI mandate to block funds for an IPO, how can an investor verify which application/bid it relates to? If this isn’t clearly visible, could this be a potential control gap? @PhonePe @Paytm @GooglePay

  • NareshTiwai
    Naresh Tiwari (@NareshTiwai) reported

    @Paytm @Paytmcare @PaytmCheckin I’m trying to book a bus ticket, but there’s no option to apply a coupon code during the booking process. I’m also facing an issue with the payment. Please look into this and help me resolve it so I can complete my booking. #Paytm #BusBooking

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I is really frustrated even after one week couldn't solve my problem

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @MoCA_GoI I know, I am waiting for @Paytm @Paytmcare to refund it back to me. Please help.

  • SaddamK62419851
    Saddam Khan (@SaddamK62419851) reported

    @vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.

  • mishra_sn1
    Shailja Nandan Mishra (@mishra_sn1) reported

    @PaytmCheckin @Paytmcare URGENT! Booking ID: 27498426894 - Payment processed at 10:50 AM but confirmation STILL PENDING. My flight departs TODAY at 7 PM (GOP→DEL). I don't have my ticket yet! This needs immediate resolution NOW. Please help! 🆘 #PayTMTravel

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @PaytmBusiness @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account, yet the ticket is being closed repeatedly without actually processing the closure. A ticket should not be

  • SuryodayBank
    Suryoday Small Finance Bank (@SuryodayBank) reported

    @KartikSarap @Paytm @PaytmMoney Dear Customer, Our concerned team is working on your query.

  • dratulhanda
    Atul Handa (@dratulhanda) reported

    @Paytmcare I am unable to access PayTM for the past few days. I raised a complaint video ticket number 200012721774 on 24 August, yet the issue still persists. This is to escalate the issue.

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare If this technical glitch and accountability are not addressed properly in writing, I will escalate this matter to the RBI Digital Ombudsman.

  • infodypiua31001
    infodypiuacin (@infodypiua31001) reported

    @Paytmcare you guys are bunch of crooks , bunch of scounderals , i purchased a eatsure gift voucher from paytm app its missing security pin and from code its missing 4 digits too , this isssue is too comman none of your ai or mail is solving the issue #scamawareness #paytmisscam

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    @Paytm I have been using paytm for past few months but suddenly logged out and unable to verify. Could you please help🙏🏾

  • acjose93
    CJ (@acjose93) reported

    @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

  • 1989Srijan
    srijan singh tomer (@1989Srijan) reported

    @HeroFinCorpLtd @Paytm I amnot getting my loan amount still showing proceeding every thing is ok no customer care no response.

  • m14z4
    Mirza Anwaarullah Baig (@m14z4) reported

    Thinking about what to build at @Paytm’s #BuildForIndia AI Hackathon. What if you didn’t give an AI agent access to your bank account—you gave it a controlled financial identity? Voice + agentic payments + dynamic UI, with spending rules and human approval built in. Exploring.

  • Pankaj_Mishra86
    Pankaj Kumar Mishra (@Pankaj_Mishra86) reported

    @Paytm @Paytmcare In morning i have completed my payment for insurance and payment is deducted but I didn't get any confirmation confirmation also you support only saying apologies @irdaindia my insurance policy is expire today night, I am trying since morning for confirmation

  • samiullahreshi
    Samiullah Reshi (@samiullahreshi) reported

    @Paytm @Paytmcare @Paytmcare facing a login issue in the Paytm app. Whenever I try to login, I receive the message :Access Denied Registered Mobile Number:[7006800239] Device Model:[Redmi Note 13 pro+] App Version:[10.83.12) Thank you for your support. Regards, [SAMIULLAH]

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    @Paytmcare Booking ID: 27512648627 Please help. Ticket needed in emergency paid extra for confirmation

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    @Paytmcare Any update or still working on it

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I am not understanding what is the issue here. Why it is taking so long after highlighting 5 days. Really frustrated

  • samm_x77
    CodeWithSam (@samm_x77) reported

    @Paytm @SarvamAI @Hack_Culture Users can paste a suspicious message, and AI detects scam signals, explains the risk, and suggests what to do next — with multilingual voice support using Sarvam AI. 🇮🇳

  • sachin_6600
    sachin bansode (@sachin_6600) reported

    @vijayshekhar it would be @Paytm if you were to work harder @vijayshekhar and solve bigger problems in the financial space.

  • acjose93
    CJ (@acjose93) reported

    @Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare I am not interested in a phone conversation regarding this matter anymore, as your customer care agents only give standard, unhelpful replies. I require a clear, technical response in writing here regarding why my default preference was overridden.

  • shivambakshi007
    ShivaM Bakshi ✍️ {Journo} (@shivambakshi007) reported

    Worst service by @Paytm, they even don't have perfect customer support system.

  • parthpatel080
    Parth Patel (@parthpatel080) reported

    In 2023, VSS acquired a 10.3% Paytm stake from Chinese investor Antfin at ₹796.60/share via OCDs. Today, his vehicle Resilient is offloading up to 4.98% through a block deal at a floor price of ₹1,535.10/share. That's nearly a 2X return #paytm @vijayshekhar @paytm

  • amit_world02
    Amit Kumar Tiwari (@amit_world02) reported

    @Paytm @Paytmcare I want transaction details of my past transaction which I did between end of 2021 to 2023.. could you please help?