Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (53%)
- Website (20%)
- Transactions (13%)
- Login (7%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, Yamunānagar, Mumbai, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 11 hours ago |
|
Haridwar
|
Transfer | 20 days ago |
|
Bhubaneshwar
|
Website | 20 days ago |
|
Agra
|
Mobile App | 1 month ago |
|
Chhindwāra
|
Mobile App | 1 month ago |
|
Jaipur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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bacardi sharma (@bacardisharma) reported@Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this
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Abhijeet singh (@mabhijeet_) reported@Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.
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Harshit Raj (@itsharshitraj) reported@Paytmcare @Paytmcare I have sent you my issue in private DM , please lookout urgent
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anish anjana 🧙♂️,🧙♂️ Anomage (@anishanjan89435) reported@Paytmcare Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytm @Paytmcare
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Vijayshree (@Vijayshreeeee) reported@Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare @Paytmcare just checked, Paytm has failed my transaction and telling payment will be refunded. And here they were in fully confidence that we have sent payment. What a worst service ever, they don’t have any proper customer care support also, the worst Ai chatbot only comes.
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KING_K (@GODKILLER387) reported@Paytmcare I'M VERY TIRED! IT'S UTTERLY FRUSTRATING HOW PAYTM HAS EVOLVED! EARLIER I DIDN'T FACE ANY PROBLEM BUT NOW 😔 YOU CAN'T EVEN REFUND MY MONEY 😭 WHAT ARE YOU GUYS UPTO!? MANY PEOPLE ARE FACING THE ISSUE. YOU GUYS CAN'T EVEN GIVE AN ESTIMATED TIME. RAISE A CANCELLATION!!!
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kondaiah bollineni (@urskondaiah) reported@Paytmcare Hello @Paytmcare What do you mean by concern has been resolved here ? I haven't got my prize details yet, the concern or issue is still open. Please check and do the needful.
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Khoj Khabari (@SatishPathakCSC) reported@PaytmBusiness @Paytmcare i have ordered paytm sound box but due to unprofessional behaviour of delivery partner they marked delivered take otp and now denying to deliver at my location.Please help about it
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Pardeep Rana (@Cybercellteam) reported@Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.
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Rohit Dalai (@Rohit_dalai1) reported@Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare
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Abhi (@raj_abhish17096) reported@Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me
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Virendra Singh (@virurathore024) reported@Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.
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Faisal (@Faisal_indian_) reportedI book ticket PNR 2456941056 Price 345 But My ticket not confirmed I received refund 205 It's not my problem ticket not confirmed why I received 205 I give 345 @RailwaySeva @RailMinIndia @Paytm
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SATS (@MamataP1275) reported@PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm
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STRAY CAT (@imkiwifruit) reportedWhat kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.
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ashishkashyap (@ashishkashyap) reported@Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.
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I,m SANTOSH (@ImSANTO39590187) reported@Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.
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🇮🇳 Sourav Nandi (@SouravNandi_17) reported@ThePaytmPG @Paytm How yo access Paytm payment bank now?
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Khoj Khabari (@SatishPathakCSC) reported@Paytmcare @PaytmMoney I need a customer care call for my issue about SIP. I have tried all option but could not be possible to connect please help about my SIP its a big amount
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update
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Ajay kumar (@REWADIKHEDIYA) reported@Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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Vishal chauhan (@Imchauhanvish) reported@Paytmcare I booked a flight within last 1 hour which was an honest mistake, I need help with it as I want the refund, your customer care is non responsive and as per the DGCA rules I can get the refund within a 48 hour window.
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MODIfied Sree (@MODIfiedSree) reported@PaytmMoneyCare It's been 20 days still no resolution on this @PaytmMoney @Paytmcare worst customer care.
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Shivratan Chhonkar (@srchhonkar) reported@Paytmcare @PaytmBusiness @Paytm Onboarded on 29.5.2026 as Paytm Merchant. Till now not able to collect payment due to settlement issue not resolved. Also your ground sales team onboarded me with wrong number and now not picking call to change mobile number. Pathetic Service.
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Vishal Deshpande (@vishaldeshpande) reported@100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service
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Shaikh Rehan (@Sheikhrehan234) reported3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare
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Shreegas_Pune (@ShreeGas_Pimpri) reported@Paytmcare since years now we have been requesting for a sound PoS machine. Existing machine is not working since years now and even after repeated follow up with your lethargic third class local team there is absolute disregard to our concerns except fake commitments.
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Vikas Yadav (@VikasYadavA2Y) reported@Paytmcare Pls refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.