Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (57%)
• Transactions (23%)
• Login (14%)
• Website (3%)
• Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

City	Problem Type	Report Time
Chhindwāra	Transactions	4 days ago
Noida	Transactions	16 days ago
Pānīpat	Login	16 days ago
New Delhi	Transactions	16 days ago
Chhindwāra	Transactions	16 days ago
Bengaluru	Mobile App	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bill_o_ta😼 (@Bill_o_ta) reported 8 minutes ago

  If it's my phone, my information, my bank details, I should be able to take screenshot of what ever ******** is on my screen. Annoying as hell. 😐😐 Why can't I SS my own transaction details? @PhonePe @Paytm

• 
  Vikram M (@Vvikramai) reported 11 minutes ago

  @vijayshekhar @Paytm I think cashback and offer should highlighted and it should be clearly visible so that people when they go to do recharge and pay bill they should instantly look to offer what they get so these tab should like big and fix at proper place where thumb touch the button very fast.

• 
  Sharath B (@Sharath85852559) reported 13 minutes ago

  @Paytm I am facing constant error in my mobile device environment is not correct. I tried everything . But not working. Pls resolve. My number is 9844268858

• 
  Ravi Mangnani (@sanjuravi) reported 15 minutes ago

  @Paytmcare Finally I m uninstalling paytm and switch to next options unhappy from service

• 
  CA Rahul Mishra (@carahulmishra01) reported 17 minutes ago

  @Paytmcare No solution provided yet. How pathetic service u are giving

• 
  Kabilasudhan (@Kabilasudhan) reported 19 minutes ago

  @Paytmcare @Paytm I would like to request a feature to have a dedicated statement download option for Pocket Money either via filter or directly in the Pocket Money Payment History section. It will help people to see the spend summary on monthly basis to compare.

• 
  CJ (@acjose93) reported 24 minutes ago

  @Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter

• 
  Vicky (@bishtvicky2005) reported 24 minutes ago

  @Paytmcare Hey, if you don't replace/refund my google Play redeem code ill be filing a consumer court report later todday. Its been a week I'm not going to wait forever for it. Resolve my issue or make it clear if you are interested in resolving or not

• 
  rajan ahuja (@rajanahuja9) reported 25 minutes ago

  @RamMNK @paytm @paytmcare Really mentall harssament by paytm team for not procesing of refund. Airline team confirmed they will process the refund but paytm team not ready. Sir, please help on this my Paytm Booking ID : 27345517995

• 
  Aman Singh Parihar (@AmanSin23791564) reported 26 minutes ago

  Dear @Paytm, it’s been 5 days since I reported my ticket refund issue. No update, no resolution. Is this the level of customer support users should expect? Kindly resolve this issue immediately. @Paytmcare #Paytm #Refund #CustomerService

• 
  Rikdev Ghosh (@RikdevG) reported 27 minutes ago

  @SohidulBiswas @Paytmcare I am facing the same issue, how to solve it

• 
  Ujjwal Khanna (@Ujjwalkhannaa) reported 32 minutes ago

  @Paytmcare Utterly disappointed with your customer care @Paytm Absolutely pathetic #paytm #pathetic

• 
  Rebel (@TheRebelRain) reported 33 minutes ago

  @PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank

• 
  Virinder K Kandhari (@kandharivk) reported 37 minutes ago

  Hi @Paytmcare @Paytm It’s been a week since I am unable to access my UPI on PayTM app and despite chasing your customer care, no resolution has been provided. Can you please arrange a call based assistance for a senior citizen like me? Please help!!!! Complaint no 200012492254

• 
  Sharath B (@Sharath85852559) reported 40 minutes ago

  @Paytmcare When it will be resolved. It more than 5 days what is the issue could you pls explain

• 
  Rohit Kumar (@RohitKu73338260) reported 42 minutes ago

  @Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster

• 
  rajan ahuja (@rajanahuja9) reported 43 minutes ago

  @RamMNK @Paytm @narendramodi Sir, how you allowing paytm to sell the airline ticket without having any customer suppourt team. I am struggling with last 10 days with them to get call back and resolution. Paytm travel desk should be ban immediately

• 
  Chiranjivi Raj (@Techie_Leaf) reported 44 minutes ago

  Due to this issue, I switched from @PhonePe to @Paytm .

• 
  Reddy (@iam_Rah12627) reported 45 minutes ago

  @Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

• 
  Urstrulysanni 🩷 (@urstrulysanni) reported 50 minutes ago

  Worst service @Paytm

• 
  Rahil (@realistic_rahil) reported 50 minutes ago

  I have been trying to login in Paytm account from last 5 days but unable to do so despite having recharge , sms pack and all necessary requirements @Paytm @Paytmcare

• 
  بلال رضا (@BilalSaqibi) reported 51 minutes ago

  I’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.

• 
  JUNAID (@Junaidxx07) reported 54 minutes ago

  Hey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help

• 
  Sahil Mansuri (@SahilMa15555552) reported 55 minutes ago

  @Paytmcare i my self sahil my paytm is not working from more than 2 months it is showing rooted device

• 
  jay agrawal (@jayagra19648773) reported 56 minutes ago

  I want to know about my paytm soud box I want to close permanently but there is a problem with customer support they are charging me lots of charges to activate plz help me @Paytmcare

• 
  Shrishti Rai (@ShrishtiRaii) reported 59 minutes ago

  @Paytmcare @Paytm i have received no communication from your end yet for the refund. It only shows ticket raised. No follow up. Nothing. Pathetic customer support.

• 
  Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported 59 minutes ago

  @PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.

• 
  Sharath B (@Sharath85852559) reported 1 hour ago

  @Paytmcare I wanted to know what is the issue. Why I am facing this issue

• 
  zaheir crazy (@zaheirkhan) reported 1 hour ago

  It's been 3 days since I emailed @PaytmCare (Case ID/Email Sent) regarding my hidden wallet, but no reply. Their customer care calls disconnect automatically saying 'number not registered' and AI chat is useless. Need urgent resolution. @Paytm @PaytmBank

• 
  Manik Nayyar🇮🇳 (@maniknayyar1) reported 1 hour ago

  🚨IMP! Pls don't book train tickets from @Paytm as the app debits linked accounts without even entering a UPI PIN. I was just checking train ticket on paytm app and it asked me to login to IRCTC, which I didn't but my account was debited without login & UPI PIN @Paytmcare