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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Dārjiling Transactions 6 days ago
Bengaluru Mobile App 15 days ago
Ahmedabad Withdrawals 24 days ago
Alīgarh Transactions 29 days ago
Qādiān Website 1 month ago
Kolhāpur Mobile App 1 month ago
Full Outage Map

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Good__old_days
    (@Good__old_days) reported

    .@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar

  • iamsandtota
    Sandeep (@iamsandtota) reported

    @Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?

  • ibmindia2011
    Mukund (@ibmindia2011) reported

    @SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.

  • kameshw42070786
    kameshwar kumar (@kameshw42070786) reported

    @Paytmcare Not getting any support from DM

  • BikashDas26321
    Bikash Das (@BikashDas26321) reported

    @Paytmcare I haven't found any solution to my problem yet

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare @paytm Dear paytm still your giving any updates regarding my issue its already 18days completed and am asking daily for resolution via DM there is no response I sent many messages and i provided all details .your playing with my patience

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare Doing and playing mind game i didn't get any resolution regarding my issue that ottplay not activating new subscription they given confirmation but you sold expired inactive gift card I want solution for my issue...

  • RamdasBhat1991
    Ramdas Bhat (@RamdasBhat1991) reported

    @Paytmcare I have payed the preclosure amount for my loan account the amount for debited from my bank but not reflecting in my loan account .. kindly help me I can provide details in DM.

  • shauryachhabra
    Shaurya Chhabra (@shauryachhabra) reported

    I run 7 stores out of which 5 use @Paytmcare @Paytm sound boxes of which 4 do not work and the 5 was recently replaced. Pathetic chineseass boxes yall give and charge a bomb for an annoying noise in my shops and have the worst service and escalation matrix. Whats the replacement?

  • agrawalashish19
    ASHISH AGRAWAL (@agrawalashish19) reported

    @Paytmcare It's more than 2 weeks since I raised ticket. Is it some rocket science to identify the shortfall of bal. I want to know how can customer rely on your internal systems. Had I not checked the balance then? Why shouldn't I conclude that it's general and intentional practice #paytm

  • honestliar12
    Sameer Singh (@honestliar12) reported

    @Paytmcare, @vijayshekhar : 5 days and still struggling to speak to customer care...have send 5 msgs since yesterday to connect, mentioned the timeline as well...yet no one seems to be bothered...undoubtedly Mr. Vijay is running a troop of idiots...hopelessness personified!

  • Narenkumarsaho4
    Naren kumar sahoo (@Narenkumarsaho4) reported

    @paytm @AirIndiaX plz help me reschedule my flight from 15th to 16th April.unable to do so via your apps and support lines.

  • ParetoSimplifed
    TheSovereign (@ParetoSimplifed) reported

    @YusufDFI @paytm should help in collections at the straight of Hormuz @vijayshekhar

  • princekunal9122
    PRINCE KUNAL (@princekunal9122) reported

    @Paytmcare it's more than 2 week but no solution of my problem...my 2300 money deducted from my UPI lite account but no refund till now...and always saying it will be solved soon...how much should I wait...worst service by Paytm...I will never use Paytm 🤬🤬🤬🤬🤬

  • k______aif
    Kaif Saeed (@k______aif) reported

    @PaytmBusiness @Paytmcare I've raised a issue before for rental charges as i have paid the amount of 99 offer that was given by your team to me that after payi g this amount your rental charges will be 0 for lifetime and only 24/- sim charge was applicable but again u deduct rent

  • Sonu70274185
    Sonu (@Sonu70274185) reported

    @Paytmcare @Paytm @Paytmcare 5 days and the issue still not resolved. Now i am not getting any dm replies or tweet replies. Great response And pathetic service

  • ADITYAKRSA56622
    ADITYA KR SAROJ (@ADITYAKRSA56622) reported

    Unacceptable delay in resolving my issue (TKT-251279). No proper response, only “wait” messages. Kindly resolve immediately or I will escalate to Reserve Bank of India and other authorities. @Paytmcare @Paytm @paytminsbroking

  • agrawalashish19
    ASHISH AGRAWAL (@agrawalashish19) reported

    @Paytmcare Isn't it mandatory to raise ticket for any complaint made by customer

  • russiancavalry
    Russian cavalry (@russiancavalry) reported

    @Paytmcare After i registered complain on Paytm support …someone called claiming to be Paytm employ and then he called me and took all my Paytm and bank account detail and video called me to help set up saved account in Paytm ..do you guys do this I think i am getting scammed again😭😭

  • HumamAhmad007
    Er Humam Ahmad (@HumamAhmad007) reported

    @Paytm Hello Sir While Using Any recharge and bill payments service such as Credit card Bill payment and other Below Error occurs 'Sorry This Transaction is Declined By Risk Reason' Mob -8445792550

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    I have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar

  • HarshChhaparwal
    Harsh Chhaparwal (@HarshChhaparwal) reported

    @Paytmcare Thank you for finally looking into the issue. It isn’t about my refund but about the trust we as consumers put into the new age Indian companies. But what amuses me is that response was quick only after tagging @vijayshekhar Anyways I’ve shared the requisite data required on mail

  • RiteshAreraj
    Ritesh Kumar Tiwari (@RiteshAreraj) reported

    @Paytm I have ₹1,300 in my Paytm Payments Bank account, which I just know. I tried to transfer it to another account, but was unsuccessful. Please help me with this.

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare @paytmbankcare My issue not resolved

  • iamkanchangupta
    Kanchan Gupta (@iamkanchangupta) reported

    @Paytmcare @PaytmBusiness I need the statement of last 2 financial years of payments received in my paytm business account. I tried to search the statement on mail but never got any and download option available for latest month only. Pls help.

  • yesthat66203400
    Raj Ojha (@yesthat66203400) reported

    @Paytmcare @MindfulDadVibes why would they check with SBI if the problem is with UPI Lite do you think people are dumb?? its your service fix it yourself...or do not have the option of UPI Lite, forwarding to problem to someone else doesnt provide a solution, the moment i receive my money I delete this app

  • ShankarPil85486
    nifty (@ShankarPil85486) reported

    @Paytmcare Poor service

  • FryMachli
    ek machli dedo pls (@FryMachli) reported

    @Paytmcare @PaytmBank please help.

  • official_garima
    Garima Sehgal (@official_garima) reported

    @Paytm Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself

  • muthreja_aakash
    Aakash Muthreja (@muthreja_aakash) reported

    Booked a bus via Paytm for my family (4 women + 1 man) from Basti to Delhi. PNR: 576050 Ticket ID: TS260403162202841839VRRD Operator: Royal Travels This turned into a terrible experience. @Paytm @Paytmcare