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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 57% Mobile App (57%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Chhindwāra Transactions 5 days ago
Noida Transactions 17 days ago
Pānīpat Login 17 days ago
New Delhi Transactions 17 days ago
Chhindwāra Transactions 17 days ago
Bengaluru Mobile App 17 days ago
Full Outage Map

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • kushal8609
    kushal das (@kushal8609) reported

    @Paytmcare Still problem not resolved.

  • GoluNagarFVK
    Golu Nagar (@GoluNagarFVK) reported

    Hello paytm, I'm unable for paytm for business merchant account because of location error but many shopkeepers using paytm for business in my pin code area but why this service not available for me ? @Paytmcare @PaytmBusiness

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @akashkalyan01 @Paytmcare @Paytm Same issue, any clue how to solve

  • MalviyaNeet
    Busy Customization (@MalviyaNeet) reported

    Very Poor Service Paytm Please Do Not Use @Paytm My Ticket Id : 500011535171 @PhonePe @UPI My contact : 7000039010

  • divas_dwivedi
    divas dwivedi (@divas_dwivedi) reported

    @Paytmcare @PhonePe please help here.

  • GuruyuganK
    Guru_K (@GuruyuganK) reported

    Building Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture

  • im_VinayGoswami
    Vinay Goswami (@im_VinayGoswami) reported

    Hi @Paytmcare iI am unable to log in to my Paytm account; can you help? None of your numbers are connecting.

  • anushabansal14
    Anusha (अनुशा) (@anushabansal14) reported

    @Paytmcare Waited 5 days already, when can I expect you to contact me? Kindly HELP

  • atharva_ln
    Atharva (@atharva_ln) reported

    What I’d build at the Paytm AI Hackathon 👀 Small businesses get hundreds of Paytm payments, but most just stay as numbers. I’d build something that analyses them: “Sales are down” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture 🚀

  • itz_shivam18
    शिवम् शाही (@itz_shivam18) reported

    @PaytmCheckin @PaytmTravelCare @Paytmcare I had interviewed for executive role in paytm travel for flightsinterview and all was good howvr I have been rjctd by saying thatsince I was working at a higher position in previous company so they cant take me despite me being qualified.

  • lalit1717
    Lalit Ramchandani (@lalit1717) reported

    @Paytmcare @PaytmBusiness Soundbox nit getting charged, unable to use services, if for a business owner you can’t resolve the problem in 2 days then what is the use of the service? Kindly tell me process to surrender the soundbox

  • vaishnavi_2205
    Vaishnavi Bhagat (@vaishnavi_2205) reported

    What if Paytm remembered what you paid for, not just how much? 🚀 ProofPay turns every payment into a simple record of the product, service & warranty. Paytm moves the money. ProofPay remembers why. 🇮🇳 @Paytm @SarvamAI @HackCulture #BuildForIndia

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytmcare why buyin soundbox compulsary with QRcode service. Your silence proves ur MALIGN INTENT. U hv instructed ur REGIONL Mangrs 2nt allow sell QR scannersseperately n force merchats 2buy soundbox for 999rs. Iam reporting this to @RBI how u forcin small biz 2buy soundbox

  • Junaidxx07
    JUNAID (@Junaidxx07) reported

    Hey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    Guys don't trust @Paytm @PaytmBusiness @Paytmcare Your internal mismanagement should not become a customer's problem. My Soundbox return EO887528444IN was successfully delivered via India Post, but your team still claims its not received and asks me for POD. Very Bad experience😭

  • Kabilasudhan
    Kabilasudhan (@Kabilasudhan) reported

    @Paytmcare @Paytm I would like to request a feature to have a dedicated statement download option for Pocket Money either via filter or directly in the Pocket Money Payment History section. It will help people to see the spend summary on monthly basis to compare.

  • noxiousgiri
    Giri Sai (@noxiousgiri) reported

    @Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket

  • rhysnik
    nik (@rhysnik) reported

    @Paytm @Paytmcare This software failure disrupted my finances and caused heavy stress. I demand a proper technical root-cause explanation and compensation for this app security lapse and mental harassment. Fix your broken system and address this accountability now!

  • peaksiddharth
    Siddu (@peaksiddharth) reported

    UPI is instant. Resolving a broken payment isn't For #BuildForIndia, I'd build @Paytm Resolve an AI agent that traces failed/pending payments across the transaction lifecycle, finds where money is stuck, takes the next safe action, tracks it until resolved @SarvamAI @Hack_Culture

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    Hey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud

  • upsrtc_lko
    UPSRTC Lucknow Region (@upsrtc_lko) reported

    @Devshhh @UPSRTCHQ @Paytm please share ticket or pnr number as this Ticket no: 0000003546BA is not of upsrtc website

  • 1gautambhatia
    Gautam Bhatia (@1gautambhatia) reported

    @Paytmcare help

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare There are some options in the paytm for business app that don't work; I lodged a complaint about them, but there hasn't been a solution yet. Wait more than 7 days . Still not solved What is the issue ?

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm @narendramodi Sir, how you allowing paytm to sell the airline ticket without having any customer suppourt team. I am struggling with last 10 days with them to get call back and resolution. Paytm travel desk should be ban immediately

  • sachin_6600
    sachin bansode (@sachin_6600) reported

    @vijayshekhar it would be @Paytm if you were to work harder @vijayshekhar and solve bigger problems in the financial space.

  • girishnagpal
    girish nagpal (@girishnagpal) reported

    I have booked a flight ticket from Paytm of indigo and there Is a minor correction required in name so nither paytm supports nither indigo supports and paytm never gets call connected to customer care and indigo airline says please contact to paytm @IndiGo6E @Paytm

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare What is issue u r taking so long. May I get an update. Same answer is repeating from last 5 days

  • pradyuman_ojha
    Pradyuman Ojha (@pradyuman_ojha) reported

    Hey @Paytm @PaytmCare, please fix/update the gold jackpot offer! If the tasks can't even be completed, don't run offers just to fool your loyal customers. People spend time on these—at least make them work properly.

  • urstrulysanni
    Urstrulysanni 🩷 (@urstrulysanni) reported

    Worst service @Paytm

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam