Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/24/2025 17:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai and Indore.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • hemantsays Hemant Yadav (@hemantsays) reported

    @Paytm tried paying bill thru Paytm UPI and I saw that you people are charging service fee above the actual amount. Thanks for giving me the reason to switch to another UPI payment solution app.

  • Indianite11 Indianite (@Indianite11) reported

    Hey @Paytmcare i want to cancel an automatic payment cycle. Can you please help me?

  • bharatr90548985 bharat rawat (@bharatr90548985) reported

    @Paytmcare @Paytmcare @paytmbankcare are you even looking into the matter, have PM'ed you. Not expected this kind of support from such a big and trusted brand in the country.

  • NaveenS55834903 Naveen S (@NaveenS55834903) reported

    @Paytmcare @Paytmcare I have replied and please assist accordingly. Request to close the issue ASAP by investigating and giving resolution.

  • gaganahuja1984 GAGAN DEEP (@gaganahuja1984) reported

    @Paytmcare unable to do any transaction or add money. Not getting solution from customer care.

  • 2SpoonSugar Lakshay (@2SpoonSugar) reported

    @Paytmcare paid postpaid dues on time twice payment deducted but not settled. Refunded in 15 WD. Team called me asked me to pay on call. I paid and they promised to waive off my late fee cause the issue was with paytm server. Now no one is helping me. @vijayshekhar

  • SahilSingh_Gkp sahilsinghshrinet (@SahilSingh_Gkp) reported

    Since last few week most of my payment get fail and mesage reflect as I have exceed my daily transition limit.Meanwhle there is nothing like that.plese fix the issue. @Paytm @Paytmcare

  • kush_piplani Kush Piplani (@kush_piplani) reported

    @Paytmcare I want to resolve my paytm postpaid problem

  • Jesalpa31578973 Jesal patel (@Jesalpa31578973) reported

    @Paytmcare Not able to login into my account..OTP not coming..please help

  • SachinP59835133 Sachin Pundir (@SachinP59835133) reported

    @Paytmcare Hello Paytm Plz Dm Me Fast Because Of Your Small Mistake I lost My 90k via upi plz Normal Paytm Customer Can't Generate That Type Of Coded Link And I Think It Is Contributory Fraud Via Your Customer Care Because How Can Normal Paytm Customer Can't Generate This Link

  • mzanwar_in Anwar (@mzanwar_in) reported

    @Paytm please improve your customer support services.

  • LBehera9 L Behera (@LBehera9) reported

    Very disappointing customer service from paytm service and respective finance partner adityabirlafinance.I requested then to close my paytm postpaid account but diverting .@Paytm ,@Paytmcare ,@ABPaymentsBank

  • sukhdev_pandit Sukhdev kr pandit 💮 (@sukhdev_pandit) reported

    @Paytmcare Paytm aap not working. Paytm payment app click give no response ! This is all over India problem?? @Paytm

  • PulomaMGanguly Puloma M.Ganguly (@PulomaMGanguly) reported from Kolkata, West Bengal

    @Paytmcare plz help me on a urgent basis.I received a payment but it's showing that it will go to my bank account which I hv closed long ago n I want the money to be in my paytm wallet. Why there's no number where I can talk to customer care executive

  • imindian_21 Manish Jain (@imindian_21) reported

    @paytmbankcare @Paytmcare @vijayshekhar you've such an excellent support team that don't understand issue and responds whatever they interpret. They're not even provided with phone to connect with customer. Offers your team publish are fake which neither your people understand nor customer. Great work 👍

  • Pradeep_devx Pradeep (@Pradeep_devx) reported

    @Paytm @Paytmcare upi mandate is expired days ago but still not able to remove (unlink) bank account from paytm app. Can you resolve this issue or do i need to complain to consumer forum?

  • neethb Niitu B. #contentfromhome (@neethb) reported

    @Paytmcare wallet Kyc shows updated. Trying to add money to wallet & error to update Kyc, limit of 10k. Paytm not usable since 24 hours. Shud I shift services to another wallet? #digitalbanking #ewallets #paytmglitch

  • Abhishe80463966 Abhishek Singh (@Abhishe80463966) reported

    @Paytmcare your coustomer care num Not we contect by a block number Can you advise me how can I solve my problem because I am not contect to Paytm coustumer care @Paytmcare Please immediately solve my problem

  • shubhayan_B Shubhayan Bhattacharya (@shubhayan_B) reported

    Need support @Paytmcare. I am supposed to receive a refund from @Razorpay on my Paytm Wallet which has been delayed for over 15 days. I have the reference ID, pls reach out

  • AnkushK7545 Ankush Kumar (@AnkushK7545) reported

    @flipkartsupport @Flipkart @Paytmcare Please help me

  • Khokar74Khokar Sanjay Kumar (@Khokar74Khokar) reported

    @Anupama0108 @Paytmcare Way you hold my money tomorrow due my emi how to pay my emi. Plz solve my problem today.

  • balu___m ᴹᴿ★ʙᴀʟᴜ (@balu___m) reported

    @Paytmcare I need a help in bookings

  • RoyalDMall बनारस वाला (@RoyalDMall) reported

    Now @Paytm is charging plateform fee for Recharges, Bill Payments or Gas Cylinder Booking. And that too without prior information. I suggest avoid these #China funded apps ans use brand respective app or website.

  • jeetg14 राजा भईया (@jeetg14) reported

    Please @Paytm @Paytmcare @PaytmBank look into this case they have taken 1000rs from me and they are doing fraud also blocked me from everywhere please block theri account as well as refund my money from them my tickit id-3202985771

  • AlokRaj29976087 Alok Raj (@AlokRaj29976087) reported

    @Paytmcare My payment is on pending from more than 2 days..please help

  • Rohitlu46191537 Rohit luthra (@Rohitlu46191537) reported

    @Paytm @paytmbankcare Paytm please help my account got blocked and I'm not able to login. I have raised the ticket also but no reply received it's been 18 hrs now and no resolution received My Registrater mobile number is 9919494374

  • Manish63651082 @Life&Happiness (@Manish63651082) reported

    Paytm is useless I have balance is wallet....I can not pay Video KYC not happening Not able to fix appointment Big mistake that I am having paytm app #paytmisuseless @Paytmcare @Paytm

  • jeetg14 राजा भईया (@jeetg14) reported

    Please @Paytm @Paytmcare @PaytmBank look into this case they have taken 1000rs from me and they are doing fraud also they blocked me from everywhere not receiving call please block theri account as well as refund my money from them my tickit id-3202985771

  • AravindAlex5 Aravind Kumar (@AravindAlex5) reported

    Hi @Paytm yesterday i have initiated payment towards Ap Oamdc website unfortunately the transaction has failed but from my account the money was deducted. Please check the issue

  • PyGaurav Gaurav Bhardwaj (@PyGaurav) reported

    @paytmbankcare @paytmbankcare @Paytmcare Any updates apart from team is working on this from past 2 months? Issue not yet resolved. Please give any new update this time #Paytm #PaytmFastag