Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (39%)
• Transactions (33%)
• Website (17%)
• Login (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Mobile App	6 days ago
Jaipur	Mobile App	9 days ago
New Delhi	Mobile App	14 days ago
Yamunānagar	Website	16 days ago
Mumbai	Website	22 days ago
Greater Noida	Mobile App	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yash Jain (@jainyash822) reported 13 seconds ago

  @Paytm do you have any customer care number where we can address our urgent or immediate issues if we are unable to access the Paytm app. #paytm

• 
  Virender Singh (@vickypleeze) reported 32 seconds ago

  @Paytm We had already made flight bookings and had to cancel them because of this issue. Now we want to book again, but your support and process are just not helping at all. 2/2

• 
  🪖🪖🇮🇳🅰️mit 📠Yadav🎧📠 (@SsbAmit) reported 1 minute ago

  @Paytmcare I doing trying for login, but not successful login. Screen is showing under review

• 
  Sk Ranjiith (@RainaRa49346818) reported 1 minute ago

  @Paytmcare I am facing a problem Phone number is blocked for accessing paytm .please resolve this problem as soon as possible ..

• 
  Vijay Raghav (@VijayRaghv) reported 2 minutes ago

  @Paytmcare @PaytmTravelCare it’s been 4 days and my refund is still pending. The process is painfully slow and customer support is almost unreachable. After-sales service is seriously disappointing for something as basic as a refund. Please fix this system and respond faster.

• 
  Danish Amin (@danish1658) reported 3 minutes ago

  @Paytmcare @Paytmcare Can you type a response for me? its been a month now... Shame on @Paytm, Shame on your support... Shame on your professionalism

• 
  notsosweetsatan (@sonotsw33t) reported 5 minutes ago

  @Awakeningu14 @SonOfBharat7 @Paytm Did you sell your old used phone to someone recently and before this UPI issue occurred?

• 
  LIVE FOR OTHERS (@asadgour) reported 7 minutes ago

  @Paytmcare Sorry for the inconvenience we got this refund amount into the account thank you for your support.

• 
  Vijay Raghav (@VijayRaghv) reported 12 minutes ago

  @PaytmTravelCare oh man what wrong with you how many times I have to report the same issue it’s been 6days where’s my refund I have literally collected proofs but why @PaytmTravelCare @Paytm no body responds what’s going on

• 
  Mrs. QUINN (@Mrscrazyness) reported 16 minutes ago

  @Paytmcare still no update on flight cancellations and refund when both airlines @IndiGo6E and @allianceair have initiated refund what’s your problem to refund should I take this to consumer court or will you respond quickly

• 
  Subhajit Mondal (@MSubhajitIND) reported 17 minutes ago

  @Paytmcare My Paytm Account is Showing under review I emailed but no reply. I tweetted 3 day ago still got no response/ resolution. Paytm is no longer serious about there customer problems. Please take a look in this matter as I have to pay the paytm Postpaid Bill too @Paytm .

• 
  Bhabani Sankar Barik (@Bhabanisb) reported 18 minutes ago

  @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

• 
  Dinesh Kumar (@imdinesh737) reported 18 minutes ago

  @Paytmcare It has already been quite some time since I reported the issue, yet my account still remains blocked and I’m unable to access my account. This is causing unnecessary inconvenience. Kindly prioritize this issue and reactivate my account immediately or provide a proper resolution.

• 
  Mrs. QUINN (@Mrscrazyness) reported 19 minutes ago

  Hello @Paytm this is your last chance to resolve my refund issues or I’m going to create a moment against you guys as I just saw on Reddit so many people have suffered because of your lack of response

• 
  amyth (@amythinme) reported 19 minutes ago

  @Paytmcare have applied for a change in constitution of my business, been over 20 days no executive can fix this simple issue. Please assist. 9890590999

• 
  𝑽𝒂𝒏𝒚𝒂𝒂. (@Vanyabeingvanya) reported 30 minutes ago

  @Paytm @Paytmcare IS THERE A WAY CUSTOMER CAN CONTACT YOU!??? I HAVE BEEN TRYING TO GET AN UPDATE ON THE TICKET RAISED 3 WEEKS BACK BUT NO RESPONSE AT ALL!!!!!

• 
  Kannan (@KannanD85622531) reported 30 minutes ago

  @Paytmcare My problem didn't solve yet.

• 
  Siddharth Singh (@SinghSid2000) reported 34 minutes ago

  @Paytmcare Still I am struggling with the same issue with out any update. @Paytm

• 
  Sudip Surve (@SudipSurve) reported 38 minutes ago

  @Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working

• 
  Bhabani Sankar Barik (@Bhabanisb) reported 40 minutes ago

  @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

• 
  malaya pandey (@malayapandey) reported 42 minutes ago

  @Paytm Hi Team, My sister has booked a flight on 6th April from your app for 11th April, which is the JRG to HYD Route. But due to some issue from the airline's side, the flight has been canceled, and the refund is also processed by their side.

• 
  Almighty !! (@Mindfulness2050) reported 42 minutes ago

  @Iamsamirarora @Paytm by @vijayshekhar can only develop !! Kaynes Tech if honest company then they will create best AI affordable chips !! Indian IT should help in creating products at Global Level wherever they have office !

• 
  Harshith (@Harshith1302) reported 43 minutes ago

  Hi @Paytmcare, I booked flight 9I-867 from Hyderabad to Pune for 17 March 2026 through Paytm. The flight was cancelled and I was informed that a full refund would be processed. It has been quite some time now, and despite raising a support ticket and following up via email. (1/n)

• 
  Vinayak Naik (@vinayaksn) reported 46 minutes ago

  @Paytmcare Your Android app crashes saying there is malicious app on the phone. I don't have any malicious app on my phone. I cannot submit a ticket since the app is crashing. Please tell your developers to fix the issue.

• 
  Rajat Verma (@Rajatverma_49) reported 48 minutes ago

  @Paytm Kindly address my issue

• 
  Arvinder Singh (@ssingharvinder) reported 49 minutes ago

  It’s been 1 week and still there is no resolution from @bigbasket_com and @Paytm regarding my cashback issue. I’ve been waiting for their calls and updates for the last 7 days, but all I get are false assurances. In my opinion, this feels like a planned trap for customers.

• 
  Prince (@Prince1225733) reported 49 minutes ago

  Booked a bus through @Paytm but the operator cancelled the bus. I received only the ticket fare refund while ₹50 convenience fee was deducted despite no service being provided. Please clarify how this is fair. @Paytmcare

• 
  Dr.Hari Gaudel (@GaudelHari1729) reported 50 minutes ago

  @Paytmcare Issue resolved post 24 hours.

• 
  Akshay Gupta 🇮🇳 (@akshayguptaddun) reported 56 minutes ago

  Dear @Paytmcare, my #Paytm account has been blocked without any prior notice, and I’m unable to access/use any services. Kindly review my account and help resolve the issue as soon as possible. Thank you. @Paytm

• 
  Vijay Raghav (@VijayRaghv) reported 56 minutes ago

  @Paytmcare Dear @allianceair can you please look in to this just talked to one of your customer care executives he said refund is already initiated I even got a mail regarding this how long i have to shuffle between the agent and airlines