Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/28/2025 21:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Transfer (33%)

    Transfer (33%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • abhirath_tiwari Abhirath Tiwari (@abhirath_tiwari) reported

    Same Tweet till i don’t get my complaint solved @Paytmcare @Paytm is the Worst company and its Customer care is greater Worst

  • AaryanSaxena12 Aaryan Saxena (@AaryanSaxena12) reported

    @Paytm @Paytmcare @paytm Hi Team, I would like to complain regarding an issue with my paytm postpaid bill where ai charged late fee but I already did the payment before the deadline. Kindly call me. Mob: 7898286588

  • itsmyslate 🕉️ 🇮🇳 (@itsmyslate) reported

    @SwiggyCares I have simple query. When I told you the transaction id of @Paytm , why didn't your team directly contact them to ascertain the status of that transaction. Why don't you want to initiate refund? This is the response to person having paid service "one membership". Very pathetic.

  • SSKfinservice SSK (@SSKfinservice) reported

    @Paytmcare how to surrender the physical debit card of paytm payment bank. I want to continue using the digital debit card with the same debit card number and hence don't want to block the ATM card.

  • Routerhelp101 Ashutosh Raina (@Routerhelp101) reported

    @Paytmcare @Paytm @PaytmBank Payment was deducted from Paytm Bank even though the CC payment failed. money not refunded even now. please help

  • TheCraigGomes Craig Gomes (@TheCraigGomes) reported

    @PaytmBusiness @Paytmcare will you guys ever fix my issue? Please waive the incorrect charges on the soundbox as it was charged when I was not using it and the delivery agent had picked it up. But I was still charged for two months! I want to close my account permanently!

  • Routerhelp101 Ashutosh Raina (@Routerhelp101) reported

    @Paytm @Paytmcare @PaytmBank I did a CC payment of 15,000 rupees yesterday thru Paytm Bank. Entered OTP and it failed. However, in transactions, it shows successful and money is also debited. Please help

  • sisa2288 sisa (@sisa2288) reported

    @Paytm worst customer support. When you raise complaint they will give a update telling support will respond within 4 hours. But its been almost 12hrs but not single reply. Pathetic service. Complaint ID 3248700607, 3248700279.

  • AV_uncool A V (@AV_uncool) reported

    @Paytmcare is so irresponsible and pathetic in services. They just ask to dm your issues and then never reply or look into it. They are not replying on the open tickets on @Paytm app and they are not letting me talk to any agent over phone call.

  • vaibhavgs10 Vaibhav Singh (@vaibhavgs10) reported

    @Paytmcare please help me to unblock my account . I already shared documents in DM Number. 8707219310

  • foundation_amal Amal Foundation (@foundation_amal) reported

    @Paytm customer care doesn't care for its customers. No way to communicate with them two way you can only listen them. Months have passed but issues stay unresolved.

  • rvbalaji11 ʙᴀʟᴀᴊɪ (@rvbalaji11) reported

    @Paytm hey there I can't open Paytm bank account? Please solve my issue.

  • AV_uncool A V (@AV_uncool) reported

    My account has been blocked without valid reasons for more than a week. I am unable to access my account and my money is stuck there, but @Paytm doesn't care about it all.

  • india_shivkumar Shiva (@india_shivkumar) reported

    @Paytmcare this is fake site...

  • aksni Amit Sharma (@aksni) reported

    @Paytmcare Are you guys even working on resolving this. I have DM you three times and till date there is no revert from your side.....

  • sisa2288 sisa (@sisa2288) reported

    @Paytm Absolutely pathetic service. I was waiting for my dispute to resolve. Its been 8 days, no action done by Paytm. The worst Banking experiencing. Try to avoid Paytm bank at any cost. Ticket ID: 3246375058

  • swamiramprasad8 Ramprasad Swami (@swamiramprasad8) reported

    @Paytm my Paytm number 93144 37188 we have found activity from this number the sure your fund behave block your account to unblock please contact Paytm

  • MANISHs19284130 M S (@MANISHs19284130) reported

    @Paytm @Paytmcare I am not getting code on my office email address as outside of organisations emails completely blocked by server. What we can do else ? Sending details by DM

  • BahadurMahato10 Bahadur Mahato (@BahadurMahato10) reported

    very bad service this paytm i have sent all document and short video 4 days ago but still you didn't respond nor account unblocked!!! Poor service @paytm @Paytmcare

  • VipulPa25346416 Vipul pandey (@VipulPa25346416) reported

    @PaytmBank @Paytm @vijayshekhar Plz some one help me i have been facing issues with my Paytm current account from past 1.5 month ,creating multiple tickets ,given all the documents still facing the same. Ticket no.3248538106 Either solve this or close my account 🙏🙏

  • ruchikapandeya Ruchika🇮🇳 (@ruchikapandeya) reported

    Dear @Paytm, STOP making automatic payment for subscription as default setting. You don't even have the ethics to inform the customer that it is ON by default. #Paytm #India

  • I_Am_wasimm Md Wasim karim (@I_Am_wasimm) reported

    Paytm app down? @Paytm @Paytmcare @PaytmBank

  • khara_vikas Vikas godara, Khara (@khara_vikas) reported

    @PaytmCare827960 Help me sir @Paytm

  • Rabin0702 Ravi (@Rabin0702) reported

    @Paytm service standard of yours are very poor. I complained about sound box issue on 26th sep but till today issue stands unresolved. Called customer care multiple times but still the status is as it is. I made big mistake by choosing you as a business partner.

  • sunchandrayan Sandeep Saini (@sunchandrayan) reported

    Hi @Paytm Do u want your business is on peak but your support staff is not with u... My complaints are pending last 10 months but till now I don't have solution... #paytm

  • _gopichandddd mr_wick (@_gopichandddd) reported

    @Paytm @Paytmcare sir i have referred my frnd , but I did not received any cashback. Pls solve this issue 🙏

  • Arghya06 Arghya Pramanick (@Arghya06) reported

    @Paytmcare I tried to book a ticket via paytm upi option on irctc website and the money got debited but the transaction failed. Please initiate refund asap

  • shekharnayak shekhar nayak (@shekharnayak) reported

    @Paytmcare You customer care is good for nothing

  • AmitBis6 Amit Bishnoi (@AmitBis6) reported

    My paytm account is blocked without any proper reason. I submitted all the kyc documents required but still no positive response. You can't block like this and keep my money in your pocket. Paytm money also I'm unable to use.@Paytmcare

  • Abhay69105383 Abhay (@Abhay69105383) reported

    Why you give useless coustomer care number I have tired to contact paytm agent but call automatically cut from your side.please help @Paytm