Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (41%)
• Website (24%)
• Transactions (18%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

City	Problem Type	Report Time
Haridwar	Transfer	4 days ago
Bhubaneshwar	Website	4 days ago
Agra	Mobile App	16 days ago
Chhindwāra	Mobile App	23 days ago
Jaipur	Mobile App	26 days ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  itsmesandy ☀️ (@sansin83) reported 5 minutes ago

  @Paytmcare fraud by paytm Bus driver n ur customer care is not supporting, kindly help

• 
  PAVANKARTHIK (@pavankarthik_99) reported 8 minutes ago

  @Paytm can you send me the Paytm payment bank customer support number please

• 
  Siddharth Gupta (@siddhu2512) reported 11 minutes ago

  @Paytm @Paytmcare @SuryodayBank why is this happening to my paytm since I have opted the postpaid service by Suryoday small finance bank??? I am unable to open my paytm app. Resolve this immediately.

• 
  Aditi Tewari (@adititewari13) reported 12 minutes ago

  @Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 13 minutes ago

  I have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare

• 
  Somesh Jaju (@JajuSomesh) reported 13 minutes ago

  @Paytmcare @Paytmcare My Paytm Business settlement from 30 May is on temporary hold. No response from support yet. Please help resolve this issue. #PaytmBusiness

• 
  Rahul (@JaYaarYahanSe) reported 14 minutes ago

  why am i not able to make bill payments?? I’ve been trying to make it on paytm - not working. Says “operator is currently not accepting payments on any app”. When will this be resolved. @tatapower_ddl @Paytm @Paytmcare

• 
  The Man The Myth 07 (@TheManTheMyth07) reported 14 minutes ago

  @Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?

• 
  Saurabh Singh-YouTube Strategist (@saurabh_youtube) reported 20 minutes ago

  hey @Paytm @Paytmcare problem is still not resolved

• 
  Shabbir Akhtar (@ShabbirAkhtar06) reported 22 minutes ago

  @Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.

• 
  Saurabh pathe (@Saurabhpathe1) reported 25 minutes ago

  @Paytmcare Again same issue

• 
  Nilavarasan V (@nilavarasan_v) reported 28 minutes ago

  Hi @Paytmcare @PaytmTravelCare @Paytm, Please give me a resolution it has been more than 3 days after raising the issue in X and more than 8 days from raising a complaint over email. If I don't receive the resolution I will lodge a complaint in the National Consumer Forum.

• 
  दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported 29 minutes ago

  @Paytmcare Do you have any timeline do resolve the issue?? Do you have any customer care number?? Where I can reach you. Or playing msg msg only?? @vijayshekhar

• 
  Raj (@RajpawanT) reported 31 minutes ago

  @Paytm cash back missing and postpaid service is worst not even old customer not get his limit

• 
  𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported 31 minutes ago

  @Paytmcare Ok received why such a fast result after posting problem in X, last from 10 days not getting reply for mails also

• 
  Aqib Khalid (@AqibKhalid5) reported 32 minutes ago

  @Paytmcare It's frustrating me now Your support is so bad I can't explain I'm waiting for 16 days now.

• 
  Hrishikesh Chaavan 🏹 (@h_chaavan) reported 36 minutes ago

  @Paytmcare @vijayshekhar @vijayshekhar not just your customer care but you are also pathetic. No response

• 
  Gaurav Gupta (@gauravgupta0191) reported 39 minutes ago

  @Paytm @Paytmcare need help with ticket #200011832253. I made the recharge yesterday and it is showing pending recharge even though the amount is deducted from my bank account. Please check the issue.

• 
  PAVANKARTHIK (@pavankarthik_99) reported 43 minutes ago

  @Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money

• 
  Harsh jain (@hjain11) reported 44 minutes ago

  @Paytm this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. @Paytmcare #CustomerSupport #Paytm

• 
  Ankit (@snapsbyankit) reported 44 minutes ago

  @Paytm @Paytmcare @Paytmcare till already 48 hours my money is still not refunded to me I'm filing a consumer court case on this now it is enough, call me give a number to connect customer care agent

• 
  Rakshith . V (@rakshith_2004) reported 47 minutes ago

  @Paytmcare @Pavankalya56718 Hello team I'm writing this to raise a complaint about the issue where I unable to login to my paytm account, the message shows account is under review and may take upto 3-5 days, but it's been a week and still the message pops-up while logging in..!

• 
  Manish sabharwal (@Manishs44898627) reported 56 minutes ago

  @Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good

• 
  sanjay johny (@sanjayjohny) reported 57 minutes ago

  @Paytmcare I booked flights via Paytm to London and I got different class than the one which I selected now the customer care team is not helping to update this is really bad experience. Will never book international flights via Paytm @Paytm

• 
  Rise up (@Riseup16242151) reported 58 minutes ago

  @Paytmcare for one cancellation i have to chase you since 2 hr i have nt get call back please solve the issue else paytm will be responsible if i pay airline charges higher

• 
  Samrat Ghosh⚓️(65/100) (@samratghosh54) reported 60 minutes ago

  trying to contact @Paytm customer support team past two days, but all in vain. Can I get a support team call ? Your bots are very good at delegating my request on the help section. I have issue regarding payments Bank. @PaytmBank @Paytmcare

• 
  Nikit Jangid (@sharmanikit) reported 1 hour ago

  @Paytm was my primary app to use all my UPI transactions, from today i wont be using this app due to such ridiculous support

• 
  Saurabh pathe (@Saurabhpathe1) reported 1 hour ago

  @Paytmcare @Paytm has useless bot customer service sitting on ticket for past 24 hrs and no resolution big claims of digital India @vijayshekhar

• 
  Rishabh (@rishinanda007) reported 1 hour ago

  @Paytmcare that there is some error on our side so the amount will be reversed within 48 hours and now the supervisor mandeep on helpline advised me that he is taking this to concerned team and then he disconnected the call and then keshav from @Paytm @RBI

• 
  Suresh Bishnoi Jodhpur (@SureshBishnoiJ7) reported 1 hour ago

  My Paytm account is closed for a long time, I have also lodged a complaint but have not received any help yet, it is showing account under review, please resolve my problem as soon as possible. @Paytmcare @Paytm