Is Paytm down?
Problems detected
Users are reporting problems related to: transactions, login and mobile app.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 19: Problems at Paytm
Paytm is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (44%)
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Login (33%)
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Mobile App (22%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Meerut |
Login | |
| Bhopal |
Mobile App | |
| Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Chandan Das
(@chandankumar_is) reported
@Paytm @Paytmcare why after paying all postpaid amount it is showing in cibil your system is not up to mark. None of your customer care number is working.
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जैन साब ࿗ 😎
(@jainatishayec) reported
@Paytmcare @Paytm amount is deducted from my account but still it is showing my postpaid bill is due. Please fix this issue
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KrishnaKant Kanwala
(@krkishu) reported
@Paytmcare Already done. Please solve issue earliest. Otherwise close Paytm Postpaid Account
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Ratan Prabhu
(@Ratanprabhu91) reported
@Paytmcare @Paytm , Your 24x7 Help feature on the App is Useless. I had raised a Ticket to get Refund of Bus ticket,Ticket ID: 22049957355 Also Paytm does not have any Customer Care Number to Call and Speak to.Kindly resolve Issue
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Dr R R Dwivedi
(@Rajiv_008D) reported
@Paytm facing problem in transaction since yesterday evening. Talked to customer care. Without any prior information, my Paytm account frozen in the name of security. No link provided to fix the problem. Ugliest behaviour of Paytm and highly unprofessional.
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Pradeep Sunkisela
(@PradeepSunkisel) reported
@vijayshekhar @Paytm #pathetic customer service. Why is my account frozen. 3 CS agent give 3 different reason and everyone is just passing the ball. Sadly no accountability. Still on call for the last 55 mins without an answer #GooglePay #paytmkaro
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ani
(@myind12) reported
Why my fund balance is not for clearance after 4 more working days done... @Paytm @Paytmcare @PaytmMoney Too slow investing app
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polneni vinay kumar
(@vinny3230) reported
@Paytm @Paytmcare Worst service.. Worst customer care.. Worst assistance.. Money always struks... Always fail transactions and money gets deducted...
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polneni vinay kumar
(@vinny3230) reported
@One97 @Paytm @Paytmcare Worst service.. Not responding all fake there is no 24/7 help or customer service
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mahesharma
(@mahesharma2) reported
A convenience fess is charged to my paytm postpaid using I wants to know more about it but the service is that much worst I’m not able to connect to an paytm postpaid executive help me regarding this @Paytm @Paytmcare @PaytmBank
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Ratan Prabhu
(@Ratanprabhu91) reported
@Paytmcare @Paytm , Your 24x7 Help feature on the App is Useless. I had raised a Ticket to get Refund of Bus ticket, but now the Ticket itself is not visible in the App. Ticket ID: 22051156039. Also Paytm does not have any Customer Care Number to Call and Speak to.
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@iamAnkurJain
(@AnkurJa38084607) reported
@Paytmcare @paytm u just blocked my Paytm bank account in the festival season and I can't understand what's the reason as customer executive give kyc update reason but my kyc is up-to-date...and my account has only 10000 rs in it...I am very sad abt it
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Am-Kam
(@newamkam) reported
@Paytmcare I changed my phone ( the instrument, not my number). Now I'm unable to use paytm... getting an error " unable to verify the account" Tried your online help chat .. but it didn't help much. What should be done now.
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Dhanraj_shinde
(@dhanraj_shinde7) reported
@Paytm why my money is not sending.. So lost of time, because I am send money from Paytm. And he not give a coustomer care no or support. much deffective Paytm, please do fast my payment, do fast. He did not get any responsibility of customer.please do @Paytm @Paytmcare
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Style Handloom
(@RajivMa81443015) reported
@Paytm 1 month ago a Paytm agent came to us and he gave us a machine by giving wrong information of Paytm. We have filed a complaint for deactivation of that machine, till date no action has been taken on it. What the hell paytm service. I will never use paytm Worst Company 🤬
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रॉयल ब्राह्मण प्रदीप पाण्डेय💪💪
(@pradeep04308115) reported
@Paytmcare very worst service provide by your service team i want to kyc with my current number which cant be done and nill support provide by your team
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Allak Mallak
(@allak_mallak) reported
@Paytmcare I initiated Recharge of Rs.399 for VI number through PayTm UPI on 20th october..amount is debited from my bank account but not benefited.Service Operator need Transaction ID but i didn't found in PayTm Order history.What should I do?
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Abhinav Kumar Singh
(@abhinavsingh992) reported
@Paytm @Paytmcare I raised ticket but till now no update on ticket despite 4 hour time window to reply , ticket number is 3121536270, I have no hope left with paytm customer care please look into it
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manish arora
(@gumber85) reported
@Paytm so poor service paytm
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Ratan Prabhu
(@Ratanprabhu91) reported
@Paytmcare @Paytmcare @Paytm , Your 24x7 Help feature on the App is Useless. I had raised a Ticket to get Refund of Bus ticket, but now the Ticket itself is not visible in the App. Ticket ID: 22051156039. Also Paytm does not have any Customer Care Number to Call and Speak to.
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rourkeala
(@rourkeala) reported
@Paytm @Paytmcare I got my acc after 1 year and still its blocked for any transaction Great customer service by paytm #avoidusingpaytm
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Dhiman Das
(@DhimanD70563690) reported
@Paytm Please help me
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Dhanraj_shinde
(@dhanraj_shinde7) reported
@Paytm why my money is not sending.. So lost of time, because I am send money from Paytm. And he not give a coustomer care no or support. much deffective Paytm, please do fast my payment,and do fast. He did not get any responsibility.please
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ASHOK JAT
(@Choudhary_7665) reported
@Paytmcare Please help
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Biney Bhat
(@bineybhat) reported
@Paytmcare Need your help regarding a fraud on my father in laws account. I have dm you the details
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ysjn
(@ysjain) reported
@vijayshekhar @Paytmcare Is @_Paytmcare__s_ handle is verified paytm customer care. I received DM from this handle.
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Sandeepa Tiwari
(@SandeepaTiwari_) reported
@paytmbankcare I' ve replied & provided info. via DM. unfortunate dat u r accusing cust without any proof; very poor reflection of culture & cust. service. @vijayshekhar @Paytm #Paytm #customerservice #CustomerExperience
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जय श्री राम प्रभु की🙏
(@saurabhrituraj) reported
Dear @TheOfficialSBI , yesterday I had sent money from account to another account with the help of @Paytmcare @Paytm ,the money has been deducted but till now the status is pending and receiver didn't get the money yet,it was an emergency transaction,plz help me.
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Satyam
(@satyam6732) reported
@paytmbankcare @paytm hi Please help me out .I have already mentioned my problem in. DM
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Doc.Avneesh_vet
(@avneeshkr5) reported
@Paytmcare thanks my problem resolved and refund issued