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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 56% Mobile App (56%)
  • 25% Transactions (25%)
  • 14% Login (14%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.

CityProblem TypeReport Time
Kolkata Withdrawals 3 days ago
Cochin Transactions 7 days ago
Shillong Mobile App 13 days ago
Pune Withdrawals 23 days ago
Chhindwāra Transactions 1 month ago
Noida Transactions 1 month ago
Full Outage Map

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

  • drsrinivas_rjy
    drasrao (@drsrinivas_rjy) reported

    @Paytmcare Whenever I pay something, it is going into automatic payments. Very bad. If I buy once course form a website, it doesn't mean that I pay regularly for the same course. STOP this automatic payment option.

  • SaddamK62419851
    Saddam Khan (@SaddamK62419851) reported

    @vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare I found the issue. When I uninstalled PCAPdroid, Paytm app started working. Actually, you should not have tagged PCAPdroid malicious. Its an app from Play Store. If Paytm uses HTTPS, a packet capture does not reveal anything. Hope your don't flag it anymore.

  • tanna_dxt
    Tanmay Dixit 🧢 (@tanna_dxt) reported

    @Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.

  • Rohitkrishnajad
    Rohit krishna jadhav (@Rohitkrishnajad) reported

    @Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @Paytmcare When travel credit will issue??

  • pntrivedy
    Prerak | Sustainable Growth Coach (@pntrivedy) reported

    @Paytmcare why it says phone not supported when trying to login using my iphone xs max ios 18.7.10? It was working fine earlier. I have tried reinstalling app but no luck. I also have one ticket open since weeks with @PaytmMoneyCare Why such bad service? cc: @vijayshekhar

  • PolkEvent1886
    Rohitha (@PolkEvent1886) reported

    @Paytm @Paytmcare Hello paytm, I booked flights for today (August 28th 7:40PM). Once the tickets are confirmed, the date of departure changed to next Friday (Sept 4th, 7:40PM). Customer care is of no help. Either allow us to modify or cancel the booking free of charge. URGENT!

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Since 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm

  • ABHISTRON12
    Abhinav Vikram Singh (@ABHISTRON12) reported

    @Paytmcare review. The ticket was booked at 11:01 AM and cancelled at approximately 11:02 AM, within just 1 minute of booking. Please do not consider my refund issue fully resolved/closed yet. Kindly keep the case open and coordinate with Air India Express regarding the cancellation waiver

  • thesayanton
    Sayanton (@thesayanton) reported

    @Paytm @Paytmcare unable to pay my electricity bill due to an “Internal Criteria” error. I dont frequently recharge or pay bills i use Paytm only occasionally. If basic payments cant be relied upon, whats the point of using the platform? Please look into this.

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.

  • dratulhanda
    Atul Handa (@dratulhanda) reported

    @Paytmcare I am unable to access PayTM for the past few days. I raised a complaint video ticket number 200012721774 on 24 August, yet the issue still persists. This is to escalate the issue.

  • vish_0345
    Rohit (@vish_0345) reported

    Unable to view my FD status. Unable to break the FD. Help me. @Paytm @Paytmcare

  • LalitSh76342433
    Lalit Sharma (@LalitSh76342433) reported

    It has been 6 months since I closed my Paytm fastag but wallet balance and security deposits hasn't been transferred to my bank account. Can you look this matter? It is really disappointing that there isn't any customer care number that is working @PaytmBank @Paytm @Paytmcare

  • SimplyMalhar
    Malhar Jivrajani (@SimplyMalhar) reported

    @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    It’s been a week of messaging @Paytm and @Paytmcare on X and Facebook about being unable to access Paytm on my phone. All I’ve received are automated replies—no actual support and no resolution. @Paytm is this what you consider acceptable customer service?

  • hitenbrahmbhatt
    Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reported

    Hello @flyspicejet , @Paytmcare has not received the refund yet what is going on from yr side ?? I want my refund as it's more than 12 days gone. One thing I have to say both paytm and spicejet don't care for customer. PNR : NGNL3N Other details already sent u so many times.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    @Paytm I have been using paytm for past few months but suddenly logged out and unable to verify. Could you please help🙏🏾

  • Pavankalya56718
    godisgreat (@Pavankalya56718) reported

    @Paytmcare i have paid my postpaid bill through your customer support executive link after settlement still it is reflecting in my cibil .

  • Naseemahmad7813
    Dr Naseem Ahmad (@Naseemahmad7813) reported

    Good morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm

  • soilairwatersky
    unmask (@soilairwatersky) reported

    I m unable to login in my paytm app @Paytmcare

  • Ashish_Mishra92
    Ashish Mishra 🇮🇳 (@Ashish_Mishra92) reported

    I've disabled my paytm postpaid few months ago for some personal reasons and now I want to re activate or create new postpaid paytm account. But in app it showing error . Could you help to apply and activate the Paytm postpaid @Paytmcare @Paytm

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare @vijayshekhar Paytm is a good app. I hope the developers take a note of this and fix the issue.

  • apratim100000
    Apratim Raj (@apratim100000) reported

    @flyspicejet @Paytmcare @Paytm please update on this booking reference: 27438149596 and PNR: XCBMVC Refund has not been settled from Paytm side. SpiceJet has initiated the refund. Please check and update the ETA when I will get my flight refund. As it is past 10 working days.

  • JosephADso93291
    Joseph A Dsouza (@JosephADso93291) reported

    @Paytmcare @Paytm Even after raised ticket, payment made from your platform/ gateway still not credited / updated in MSEDCL system. If insurance policies premiums paid and faced such issues, customers believing payments are done 🤔🙆 Have to run pillar to post ??

  • AJ_Predicts
    Aquarius Cricket Astrology 🏏 (@AJ_Predicts) reported

    I am frustrated with you customer support i requested 5 times to your customer service to fully deactivate my Paytm Business Sound Box But after registering my request nothing happens no calls from your engineer and my ticket closes without deactivation. @Paytmcare