Is Paytm down?
No problems detected
If you are having issues, please submit a report below.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
-
Transactions (67%)
-
Login (33%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
rohit s
(@_Ro45_) reported
@vijayshekhar sir I am tagging you because worst customer care support... it's over 72 hours my issue is not resolved.. your customer support not responding.. so plz help me sir @Paytmcare
-
Megs
(@megzy_megzy) reported
@vijayshekhar struggling to get my wallet to work. Paytm app doesn’t work, helpline is pathetic and can’t understand the issue. Please help complaint no. 3180345713 @Paytm @Paytmcare
-
Md Sahil
(@MdSahil26790132) reported
@paytmbankcare Dear @Paytmcare @Paytm Still I'm facing this issue when will be resolve my issue
-
प्रेरणा शुक्ला
(@PrernaS44974211) reported
How can I talk with Paytm customer service? @Paytm
-
Ranjan
(@Ranjan04894255) reported
@paytm @Paytmcare worse customer service, pathetic customer complaint handling. Your customer service is playing "looking into the issue" , thanks for patience from past 7 days. Indian public should know BOTS are of no help when it comes to customer care dept. You can check DM.
-
Ranjan
(@Ranjan04894255) reported
@Paytmcare If it's important what your team is doing from past 7 days. Now if you resolve it as well what will be the use? Because of your incompetent customer service I already have to bear the loss of 1000 rupee and got tricked by @paytm fake voucher game.
-
Abhishek Tiwari
(@Abhishektseo) reported
@Paytmcare Are have the worst customer support team among all payment platforms operated in India. #Paytm #paytmkaro #DigitalIndia
-
Nimesh
(@nimesh1234567) reported
@Paytmcare Hello issue is just not getting resolved…..no one attending the issue can someone address the issue and refund be given to my account
-
अल चु
(@alchutya) reported
@Paytmcare I call to talk customer care officer but no pass code receive. Paresan kar rakha hai 4 din se
-
Akhilesh Mishra
(@akhileshmishrr) reported
@Paytm Very poor service from Paytm Paytm not solving query and also not reply from twitter handle and customer care executives o have tweet quer bust also not any response from paytm, customer care executive have also not proper information VERY BAD, VERY POOR SERVICE BY PAYTM
-
Varun Nair 🇮🇳
(@ScarfaceVarun) reported
from
Khālāpur, State of Mahārāshtra
@Paytmcare allow me to add money damn it My @FASTag_NETC is connected. You want me to do the KYC but the app runs into an error when I try to do the KYC. WHAT ****** SERVICE, man.
-
YogiD 🇮🇳
(@NyogiD) reported
@Paytmcare I'm dedicated customer of only Paytm for last few years but being a banking finance company its customer care is pathetic There's no call center & somehow if you call, they direct to chat support Chat support is run by AI bots which keeps giving non useful BS options
-
Devender Saini
(@devender69) reported
@Paytm kindly Send my Fastag. It is pending for shipment from 14 May 2022. I have raised issues multiple time through App Chat. Every time my issue are falsely shown resolved without giving any good response and solution to my problem
-
Devender Saini
(@devender69) reported
@Paytm On 13 May I have placed order for Fastag. Payment was made. But you have not shipped my Order despite multiple Requests by Help Chat on your APP. Customer Care no is of no use. Chat system is unable to solve issues.
-
Suraj Prasad
(@SurajPr48464486) reported
On 18th may i used atm at gurgaon for cash withdrawl unfortunately cash not dispense and server error is showing but my money is debited from my payment payments bank account. Their is not satisfactory response from the paytm.@RBI @PaytmBank @Paytm
-
Controversy Roxx
(@cristroxx) reported
Lmao imagine @PaytmBusiness robbing you @Paytmcare On a side note i hate their "24/7" help, it's just a bot replying to you with selected messages and bo real human appears to listen to the complain... Gg paytm
-
Megs
(@megzy_megzy) reported
@vijayshekhar @Paytm @Paytmcare need help with my wallet. It says kyc is needed but neither app nor helpline is able to resolve it. Please help complaint number 3180345713. Pathetic service
-
Thileeban Surya
(@ThileebanSurya) reported
Customer support-PayTm KYC specialist team has literally no idea about what verification happening in my account...One supervisor went one step ahead and told me that the documents are verified by an external team who is not Paytm....Who gave that access @Paytm @Paytmcare
-
YogiD 🇮🇳
(@NyogiD) reported
This needs to be escalated to banking ombudsman channel for legal warning / action And I'm going to do it for sure @Paytmcare Are you interested in contacting me for resolving invalid transaction issue done by Paytm?
-
BALJEET SINGH
(@baljeet96) reported
@Paytm @Paytmcare worst customer care service. No option to directly connect to customer care executive. How to connect directly to Your executive??
-
nitin khuteta
(@nitinkhuteta) reported
I was stuck for an hour there and I could do nothing as the driver denied to cancel the ride as he would have to pay for it and asked me to pay. How is it fair? My money from @Paytm wallet is on hold even now. Kindly release it and make sure your app favours the customer. @bhash
-
Akhilesh Mishra
(@akhileshmishrr) reported
@Paytm Very bad service from Paytm end I have tried from customer care, twitter and email but prible is still not solved by paytm customer care executive is also not able provide right informayion. Even on twitter platform Paytm in not able to solve issue very poor issue
-
ANKUSH THAKUR
(@iself_thakur) reported
@Paytmcare What is the problem with Paytm.? My postpaid account was closed last year and after complaining regarding the same I received NOC, and it is still showing active on my Cibil report. Raised dispute with @CIBIL_Official and as per them they have raised concern to you
-
Jasmeet Sabharwal
(@jasmets) reported
@Paytmcare kindly review and close the ticket 3175771762 ASAP my account is frozen for fault in your records. I'm facing problem for no fault of.mine. I've messaged all required documents
-
The Fact Finder
(@TheFactFindr) reported
@Paytm That’s COZ when you change the way you RECOGNISE REVENUES. Instead of netting off Discount or customer incentives at the Revenue level, one starts netting off these Discounts & customer incentives at the cost level, one gets bigger Revenue and even bigger costs. ZERO SUM GAME
-
Vivek Naik
(@2wordsdlife) reported
@Paytm @Paytmcare Whats wrong with your service ? I have done the payment through credit card yesterday midnight which was suppose to be done instantly but now the payment got stuck and also its not return to my credit card which has been blocked.
-
Vicky9977
(@Vicky99771) reported
@Paytmcare what is the use of your fasttag, I have my kyc done 5 year back but still giving error and not allowing me to add money in wallet and my fast tag is disabled due to this. I had to pay double at toll tax. No customer care support
-
रफाल कंपनी
(@papa_ji_bol) reported
@Paytm @Paytmcare my paytm wallet isn't working.
-
Somnath Hens
(@SomnathHens) reported
@Paytmcare my Paytm account block ho gaya hai
-
Chandrabhushan
(@chanduyerabatti) reported
@paytmbankcare @Paytm @Paytmcare Plz don’t respond with the same answer , Resolve the issue by today EOD.