Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (40%)
- Transactions (30%)
- Website (15%)
- Login (10%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Mobile App | 3 days ago |
|
New Delhi
|
Mobile App | 8 days ago |
|
Yamunānagar
|
Website | 10 days ago |
|
Mumbai
|
Website | 16 days ago |
|
Greater Noida
|
Mobile App | 16 days ago |
|
Hyderabad
|
Login | 30 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Anushree Agarwal (@Anushre15550054) reported@Paytmcare @Paytm @PaytmCheckin I have DM my order id yesterday itself but got no response. I am not sure why paytm is holding customer amount. It is very frustrating to see such customer services . Please revert me at earliest
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Priyadarshi kumar (@priyadarshikr47) reportedHey @Paytmcare @Paytm There’s no response from your side even in DM. This is totally frustrating. I have money in wallet and now I can’t even access it. Really pathetic experience @vijayshekhar
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Suryansh Gupta (@Goldyflake) reportedTermination request initiated for my Paytm Merchant Account by mistake. I want to cancel the termination request and continue using my account Kindly stop termination and help keep the merchant account active. @Paytm @Paytmcare #Paytm #PaytmMerchant
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Rudra Sharma (@RudraSh55759038) reported@Paytm @Paytmcare @PaytmBusiness still unable to find a solution what a stupid customer care support system.
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Ayush Shukla (@afor_Ayush) reported@PaytmCheckin @Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?
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Chandan Yadav (@M_chandan_yadav) reportedMy Paytm account has been blocked. I have reached out for assistance previously as well, but I still haven't received a response. What abysmal service! @Paytm @Paytmcare
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Uday Mochary (@mochary_uday) reported@Paytm my mobile number is block 8016963756 please unblock
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Anoop Patel (@AnoopForge) reportedDaily Digital completed campaign delivery for @Paytm #PaytmKaro, but payment remains pending with Aksshay Pathak and his company. This issue should be resolved professionally and immediately. @vijayshekhar
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Meghraj Mane (@MeghrajXMane) reportedVendors are not free resources. Daily Digital gave proper campaign support for @Paytm #PaytmKaro, and Aksshay Pathak with his company should clear the pending payment without further delay. @vijayshekhar
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Rajiv (@Rajiv_Realid) reported@Paytmcare You guys just replied to me the issue is resolved. Are your employees drunk while responding here? @Paytm
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yaswanth0b2-21 (@Yaswant85361963) reported@Paytmcare I am not able to login my app it is showing device environment is not properly, showing this like
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Nikhil (@nikhil070105) reported@Paytmcare Yesterday i made a payment of 1500 rs from paytm having UPI REF. NO . 613197981211 but the merchant doesn’t received the money kindly resolve my issue
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सतनवी (@ShambhuSahu) reported@vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai
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Vijay Raghav (@VijayRaghv) reported@Paytmcare There’s no response from any one and why don’t you have any working number where I can reach out to people pathetic experience I’m still on hold from yesterday airlines @IndiGo6E @allianceair have initiated full refund but you guys are still charging me cancellation fee
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Radheshyam Jat (@Radheshyam76901) reportedPaytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare @Paytm @PaytmCheckin
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Sneha Gupta (@snehagupta_in) reported@Paytmcare Ok. But why does Customer care not pick calls I waited for 40 mins. I have some queries. And before closing you solve my problem mentioned in DM.
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MM (@mechymanish) reported@Paytmcare How much more time do you need? Your calls are unreachable, mails get no response, and support only sends automated replies. SpiceJet already processed the refund. Please give a clear timeline instead of copy-paste responses. Booking ID: 26907588942.
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Avinash (@Avinashpuniya27) reported@Paytmcare Appreciate the response @Paytm @Paytmcare, but this issue has already been ongoing for will be close to 2 months within the next 10 days.Since then, I’ve continuously followed up through tickets, escalation, and emails. At this point, I would really appreciate a concrete update.
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Your Support (@Yoursupport24) reported@Paytmcare @sooryavanshi_0 Same problem occurred they blocked paytm
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Siddharth Verma (@Razor_sid) reported@Paytm ₹5000 BATA voucher bought from Paytm turned out INVALID. Ticket raised on 7 May 2026 — still no resolution, no callback, only silence despite repeated follow-ups. Is this how customer issues are handled? Extremely disappointing. #Paytm @vijayshekhar
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Kannan (@KannanD85622531) reported@Paytmcare I sent details in DM.. Please solve my problem..
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Satyam Sahni (@satyamsahni0) reported@Paytmcare Resolved my problem already
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Vijay Raghav (@VijayRaghv) reportedFrustrated with @IndiGO6E & @Paytm. Why encourage booking through Paytm Flights when customer support is a complete ghost town? First time booking this way and it’s the worst experience. Nothing but useless chatbots from Paytm, and zero actual response from either company.
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Pradeep Bari (@PradeepBari5) reported@Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport
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सतनवी (@ShambhuSahu) reported@vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai
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Abhishek Dey (@AbhishekDe93154) reported@Paytmcare Please solve my problem fast as I am in much problem please it's a huge request.
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rahul malviya (@rahulma91050245) reported@Paytmcare Send some problem and screenshot please check
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare whats the cause of blocking my number from login into my paytm account
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Abdul Kaif (@abdulkaif0) reported@Paytmcare It's been 48 hrs Long Talked To You and The issue is taking Long 9 days How much time You Need More Please Connect Me over Call It's Urgent To me
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Rupák Sìngh (@rajputrupak1) reported@PaytmCheckin I am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm