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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (83%)
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Login (17%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Shaikh faisal
(@Shaikhf60539079) reported
@Paytm never use paytm for larger amount of transfer it get stucked and no response from customer support i have tried everything to contact them they are telling you have to wait 2 days today it was 2nd day still the amount not released It was my worst experience with paytm
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ashish dalmia
(@ashishdalmia2) reported
@bharatpeindia It's been 10 days now still you are not able to resolve this shows how better support system u have @Paytm @pinelabs_andrd cannu help me with new machine
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Saurabh Singh 🇮🇳
(@sauxabh) reported
from
Mumbai Suburban, State of Mahārāshtra
Hi @Paytm, I'm facing issues. Kindly revert back @Paytmcare.
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pavankumar
(@pavanku32117520) reported
@SEBI_India @Paytm @vijayshekhar On what basis this blady paytm ipo price band fixed? Is it to bail out all Chinese and big investors who were holding stakes, non-sense, this seems to be the scam of 20th century,but market will fix the price correctly what it deserves?
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Alok Gupta
(@AlokGup30303103) reported
@Paytm @NPCI_NPCI @RBI it seems Paytm is not following guidelines and circular of NPCI. Biller I’d created by NPCI on 21st Oct is not yet visible on Paytm app , where as deadline is 14 working days.
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Mayank Sharma
(@sweetmayank92) reported
Payment debited but neither credited nor refunded.. Paytm id--8588988986 Paytm id--9560532454 Pathetic customer care. No support #Paytm @paytm
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Mrinmoy Das
(@Mrinmoy95) reported
@Paytmcare I have been trying past few months to change my paytm number from 9679926295 to 9547475943 I don't have access of my old no. I have raised many complaint bt my ticket remain open fr endless time. Please help me My ticket id : 3125965076. 3126471570
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srinivasugardasu
(@srinivasugardas) reported
from
Annāram, Telangana
@Paytmcare I'm Paytm thru Flight Ticket Booked ID : 16109548613 but Date Wrong Updated in that time, I'm complete given to Paytm call center many times but No Response, my journey date coming but still no response Paytm staff, worst service
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liamdiaz10
(@liamdiaz101) reported
@OchaniVineet @Paytm Even I guess, anchor investor will support the up momentum, retail investor dumped their share in last 2 trading session
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Narendra@khushiramlodhi
(@Narendrakhushi1) reported
@Paytm help me
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tejas
(@teju1986) reported
@Paytmcare Need invoice of old order which is not available in App and also Chat services is not giving me option to reach customer on this. Even on phone its send me link of Chat services. No email address available. How i can reach customer care to get the invoice.
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aditya yadav
(@i_yadavAdi) reported
@Paytm i have done rent payment through credit card. order id - 16191776433. amount deducted from credit card but still payment not reflected in recipient account. as such there is no call centre number available. service experience not satisfactory i must say.
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Dikshit Lamba
(@DikshitLamba) reported
@Paytm I've had an issue regarding a reimbursement since last 20 days now. I booked 6 bus tickets from Chandigarh to Katra. Bus arrived late, got stuck on the way due to technical issues in the bus. No help/compensation provided. Lots on inconvenience. No one to help.
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Yash Aggarwal
(@socialmediayash) reported
@vijayshekhar @Paytm @Paytmcare My Brother's Paytm Account has been Blocked for no Reason and while Calling to Customer Care they are also not giving Valid Reason for that and not Providing Solution too I Request Paytm Team to look into this matter as it is urgent
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S Kanjilal
(@kanjilal26) reported
@PaytmBank @Paytmcare hello i raised a ticket on the app. Its been a while but no response received even after more than 4-5 days. Though i was supposed to get a response by 4 hours. Tried to call on customer care number but didn't get any help from there as well. Ticket id in DM
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Jignesh Chauhan
(@jchauhan1985) reported
@PaytmBank @Paytm @Paytmcare Is there anyone who can help me with the payment gateway activation? Sent tons of support tickets but no one get back to me. Here is my Query Ref No. 62827204
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Tejasvi
(@tejasvikanade) reported
@PaytmTravelCare @Paytm Why ur cancel ticket option is not working in app when user wants to cancel ticket as per cancellation policy written on ticket? After that u r denying to give refund? Many people hv tweeted same issue... It means u r just fooling customers 😡
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Sanjeev
(@SAnand1405) reported
If ek macchar aadmi ko hijda bana deta hai, then one @Paytm greed will kill the market for IPOs ...and pull it down for other stocks too.
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Saikumar
(@saikumar_palvai) reported
@Paytm what happened to paytm? Why paytm shares have fallen down? #PayTmIPO
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I_am_sameeruddin
(@MDSamee45703663) reported
@Paytmcare i already done with bc onboarding process long back but after that no agent contacted me for the bc agent account login and no access has been given
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Saurav
(@saurav_sahab) reported
@Paytm @PaytmBank @Paytmcare this problem happening from last night, whenever i try use paytm to pay money to merchant, i initiate payment for the current merchant, i scan his qr code, but payment goes to the previous paid merchant, happened twice. Two payments rs 50 & rs 30 ~
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Jignesh Chauhan
(@jchauhan1985) reported
@PaytmBank @Paytm @Paytmcare Is there any who can help on the payment gateway activation? Sent tons of support ticket but not once get back to me. Query Ref No. 62827204
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Souvik Karjee
(@souvik_karjee) reported
Never ever use @PaytmMoney for ipo application. There support is most pathetic I have ever encountered. No wonder @Paytm dipping endlessly.
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k goel
(@goel_slb) reported
from
New Delhi, National Capital Territory of Delhi
@Paytmcare @Paytm sir please help me till now i have not received any call nor any solutions for my problem please call me immediately on my no
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Yash Aggarwal
(@socialmediayash) reported
@Paytm @vijayshekhar @Paytmcare We have Already wasted a Week Now for this Matter and also contacting Paytm Team is too hard as we cannot Call them Directly through Blocked Number and have to take help of other Paytm User Number #paytmcare #paytm
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Tejasvi
(@tejasvikanade) reported
@Paytm Why ur cancel ticket option is not working in app when user wants to cancel ticket as per cancellation policy written on ticket? After that u r denying to give refund? Many people hv tweeted same issue... It means u r just fooling customers 😡
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Anubhav Srivastava
(@imAnubhavS) reported
@Paytmcare I am unable to update my Paytm mobile app, despite having Android 6.0. Nor I am able to login on the app
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InCase
(@Nnkk44656557) reported
@RURALINDIA @Paytm I think Paytm is down 40 percent only because of the video of their head dancing
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Å Gěnuîne Hypöcrite
(@funnyindianboy) reported
Hii @Paytmcare Need some help!
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Pranav Sehgal
(@Pranav_Sehgal16) reported
I have some query regarding my Paytm account . I don't know why you people are taking a lot of time to revert back .. Try to improve your customer services @Paytm @Paytmcare #worstcustomerservices