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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 18% Transactions (18%)
  • 13% Login (13%)
  • 5% Website (5%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 21 hours ago
Pānīpat Login 21 hours ago
New Delhi Transactions 21 hours ago
Chhindwāra Transactions 21 hours ago
Bengaluru Mobile App 22 hours ago
Sūrat Mobile App 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MohitBi83724411
    Mohit Bisht (@MohitBi83724411) reported

    @Paytmcare Hi Ria, this is the same response I've been receiving for weeks. SpiceJet keeps denying responsibility and asks me to contact Paytm, while Paytm says it's waiting for the airline. As a customer, I shouldn't be caught between both parties.

  • DrAbhishek_Ind
    Dr Abhishek (UR) (@DrAbhishek_Ind) reported

    @bhattpushkar @Paytmcare Thank god i thought only i am having some problem .

  • shehzada_hayat
    Sarwar Hayat (@shehzada_hayat) reported

    I mistakenly Sent 3500 through @Paytm to a merchant. I had done transactions earlier too. I can not recall who the merchant is. I have his UPI and Paytm details. Please help @Paytmcare

  • goddess_tweets_
    -PS (@goddess_tweets_) reported

    @paytmgold @Paytm has the most horrible service, they stick to u like leeches when u hv to cancel a SIP! What a greedy piece of crap business!

  • kuldeepsaini_23
    Kuldeep Saini (@kuldeepsaini_23) reported

    .@PaytmBank @Paytm Can you help me, I have some money in my account

  • SOURAV_NAYAK0_1
    🎭SOURAV_NAYAK🎭 (@SOURAV_NAYAK0_1) reported

    When I'm Login My Paytm Number App Showing something went wrong please try again after some time. Please resolve this Unable to upload screenshot due to app security reasons @Paytmcare

  • I_DailyNews
    Illustrated Daily News (@I_DailyNews) reported

    @PaytmCheckin has simply abandoned no customer care number only non responsive bots. NEVER BOOK A FLIGHT TICKET VIA @Paytm

  • sarsjits
    Jitendra Sarswat (@sarsjits) reported

    @KartikDiscovers Aesa Kyun Laga bhai. I am one of the early user of this type of service which was launched by @Paytm for buying 2 wheeler. Also I worked there in those days so I thought why not. It was a charm to purchase and get hell lot of vouchers.

  • KaranKasat
    Karan Kasat (@KaranKasat) reported

    @Paytmcare Hi Team, I just had a discussion with your team member and I requested them to provide details some old transactions related with Oct, 2019 due to an ongoing litigation. He said he will check internally and come back to it. Request here a quick support.

  • MB_One8
    Jai BOB (@MB_One8) reported

    @Paytm @Paytmcare I paid ₹2,000 for a premium private bus because I had urgent work, expecting a reliable service. Instead, I was left stranded with my luggage. No proper customer support. No accountability. No refund. Never trust Paytm. Premium price, zero reliability. #CustomerExperience

  • mohammad_s92394
    Mohammad Salim (@mohammad_s92394) reported

    Hello @Paytm @PaytmBusiness @RBI Please solve my problem

  • sunilp3007
    Sunil Pandey (@sunilp3007) reported

    @Paytm UPI is down for the last two hrs? No payment is going thru.

  • shubhroxstar
    Shubham Saxena (मोदी का परिवार ) (@shubhroxstar) reported

    @Paytm @Paytmcare I have been tired with your services, if wish to speak you customer care no direct facility is available

  • Sandeepm881990
    Sandeep Malhotra (@Sandeepm881990) reported

    @Paytmcare Hi Ria, What is my fault here, and why Paytm allow such kind of fraud operators to list their name on paytm, I don't know the operator I booked my tickets via Paytm and I have not get the service for which I paid, so should get refund or else I will escalate to higher level

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    @Paytm @PaytmBusiness Your internal mismanagement should not become a customer's problem. My Soundbox return (EO887528444IN) was successfully delivered via India Post, but your team still claims it's not received and asks me for POD. Verify your warehouse and resolve this

  • insane13x_fit
    Insane13x (@insane13x_fit) reported

    Hello Paytm Support, Despite submitting all the requested documents, invoices, and clarifications, my credit card payment transaction of approximately ₹2,00,000 has been on hold for nearly one month. @Paytm @Paytmcare @PaytmBusiness

  • venkat1962
    Human First (@venkat1962) reported

    @AnuragC1106 @Paytm dump paytm and for Gpay...problem solved

  • shailabh6614
    Shailabh Pandey (@shailabh6614) reported

    @Paytm @Paytmcare @PaytmBusiness Can any one senior listen this recording call from your support . Very bad experience I will put a case on your team they don't listen and disconnect the calls

  • rawat_divanshu
    Divanshu Rawat (@rawat_divanshu) reported

    What a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.

  • notnowshay
    Zolpidem (@notnowshay) reported

    Is @Paytm down?? @Paytmcare

  • Nitish0062
    Nitish Kumar (@Nitish0062) reported

    Worst Customer support @Paytmcare

  • primal_brainer
    primordial intelligence (@primal_brainer) reported

    my dad's been lecturing me about my spending habits. tbh, I didn't even know where my money was going. then I opened @Paytm's Spend Summary. seeing everything broken down by category made me realize I'd spent more on eating out than on rent this month. math is finally mathing.

  • nidhimg
    Nidhi Gandhi (@nidhimg) reported

    Just tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare

  • fairdealseeker
    Fair Deal Seeker (@fairdealseeker) reported

    @Paytmcare Gold Purchase Session Expired Transaction Blocked: "We regret the inconvenience, but this transaction does not currently meet therequirements of our internal security criteria." Getting this error on flight booking gold offer Pls help

  • ankeetpanda
    Ankeet Panda (@ankeetpanda) reported

    @Paytmcare @Paytm unable to close fastag after selling my car. There’s no option in iOS App, chat support unable to help & customer care number is a deadend. Pls assist ASAP

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    Dear @IndiaPostOffice, Consignment No. EO887528444IN has been marked as successfully delivered, but the recipient (@Paytm & @PaytmBusiness) claims they haven't received it and is asking me for the POD. Kindly help me obtain the Proof of Delivery at the earliest

  • imsuryavanshi1
    प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported

    @Paytmcare Thanks @Paytm @Paytmcare my issue is resolved

  • RudraPa47903461
    Rudra Patra (@RudraPa47903461) reported

    I am writing here to don't buy Paytm soundbox from wherever. There are high rental charges without prior notice and also not customer support when needed. Only fool bots are the customer care. Fraud Paytm.@PaytmBusiness @Paytm @Paytmcare

  • VimalSingh04
    it's Vim (@VimalSingh04) reported

    @mithubhatiaaa @Paytm AI is responding you . I hate these companies that Use AI for customer assistance

  • AdityaSid14
    Aditya Pathak (@AdityaSid14) reported

    @Paytmcare @Paytm @_PVRCinemas Dear paytm and pvr i want my money back asap as i have purchased a gift card from paytm and i am not able to use it on pvr site as well as app as its ahowing something went wrong. Do u people consider us fool. How you selling these and doing scams.