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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (60%)
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Login (40%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Madhuri Desai
(@madhuridesai22) reported
I am glad I hv Instagram and Twitter to share this horrible experience. I feel for the ppl who couldn’t do anything even after losing money because of your stupid app bugs and your unprofessional customer service. @Paytm @PaytmTravel @PaytmTravelCare
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prathamesh joshi 💸
(@prathameshjoshi) reported
@Paytm @Paytmcare paytm payments at local shops not working. While making payment using qr scan UPI technical issue occurs.
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Bunty Jr
(@jr_bunty) reported
@Paytmcare unable to add money to my paytm wallet via kotak mahindra Netbanking. Raised the issue paytm chat support. Shared screenshot , my device model and os version. Now they are asking me for video recording on chat support. customer care said video upload not possible.
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Jay Vakhare
(@JayVakhare2) reported
@Paytmcare It takes more than usual tim, I recommend you to take proper eye into the matter and solve my problem.
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Diksha Lalwani
(@DikshaLalwani9) reported
@Paytm I have tried calling as well as I have also shared the information of my query via dm, but no reply from your end, this highly unappreciated, please help me w the status of my refund! On asap basis!
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Krupang
(@Vachhani_tweets) reported
Hey @Paytmcare @Paytm I need urgent help with Paytm Fastag #paytm #fastag
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Piyush Yadav
(@PiyushY40933479) reported
@PhonePeSupport How's the money come into my account if the transaction is not shown in transaction history in your app. Totally fraud company you are @PhonePe_ I know what is your procedure to send monet back to your customer but you are not following. @Paytm is best then you
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Saket
(@Saket15022766) reported
@Paytmcare I replied to you in dm but still my problem has not been resolved and you have not even replied back
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Swati Saini
(@Swatisaini5361) reported
@Paytmcare can you please upgrade your customer service because its very tiring to robotic customer care service and telling the same thing again and again . worst customer care service .
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Kuldeep Yadav
(@Diano020) reported
@Paytmcare Whenever I am going to do that KYC, this number is coming by writing this already register like this. Plzz help me ,
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Swati Saini
(@Swatisaini5361) reported
@Paytmcare how instantly they ask customers for fast money service and even more terribly they failed in customer care support . kindly check your private mesage and stop this mental torture towards customers
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Naresh Kumar Bansal
(@NKBansal) reported
@vijayshekhar sir your executives are not resolving my issue on Twitter DM and asking one detail after another. I have given them the transaction ID but still they are not helping me to resolve my issue. @Paytm @FinMinIndia
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Madhuri Desai
(@madhuridesai22) reported
Kudos to your customer service who doesn’t care about the hard earned money of their customers. This is the second time I had such horrible experience with @Paytm @PaytmTravel @PaytmTravelCare
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Madhuri Desai
(@madhuridesai22) reported
Hi @Paytm @PaytmTravel @PaytmTravelCare thank you so much for the horrible customer service. Thank you for eating up 3 hours of my life! Even after cancelling my ticket on time, you did not give me the 80% refund that I was promised and eligible for.
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Ajay Meena
(@Ajju_ooo7) reported
@Paytm @Paytmcare I don't think what happened with me is huge issue for you to resolve quickly. I've no idea why it is taking so much time to resolve.
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Abhi78678
(@Abhijeet9092) reported
@paytmbankcare @Paytmcare i want to close my paytm postpaid account. I am not able to close , neither able to contact customer care. Please look into this
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guna sekar
(@egunasekar2021) reported
@Paytmcare Thanks for the timely support with great help of twitter. The money is refunded! One thing I strongly observed from Paytm customer care is they dont know anything or they are intended to do it. How they asked me to check with airlines for the ticket booked in paytm?
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keeping it real
(@cool_guy200849) reported
@fastagofficial @Paytmcare highly disappointed with the service. Even though I hd sufficient balance in my Paytm fastag The toll collector said there was 0 balance and took a double toll twice including while returning. Loot macha rakhi h @nitin_gadkari
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Saket
(@Saket15022766) reported
@Paytm @Paytmcare @vijayshekhar It has been more than 24 hours and I have not received my cashback . It has been 4 hours since I direct messaged my transaction ID and there has been no response . You guys provide a very bad service .
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Mohit Kumar
(@mohit2908k) reported
@Paytmcare @PaytmMoney @PaytmMoneyCare Unable to invest because digital signing in not working with aadhar/nsdl. Please assist. Have created a ticket in the app as well.
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Shivam Keshri
(@ShivamK06538305) reported
@Paytmcare your customer care team are unable to help me they are misguide me and ignoring me plz unblock my account otherwise i will take action against you i will tell you look on my matter and solve as soon as possible
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Dr Sabyasachi Gon 🇮🇳
(@drsgon) reported
@Paytmcare @Paytm @PaytmBank hi, money deducted from my account while paying for credit card bill, but the same was not deposited to credit card account. 2 business days passed, Minety had not been returned yet. Not able to connect customer care number repeatedly. Please help
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Anshuman Singh
(@anshucharming) reported
I am a @Paytm customer from last 4 years. My KYC has been done by Paytm agents by a PAN which is not belonging to me. I have write earlier for this but none has responded. Please link my account my a/c with my PAN.@Paytmcare
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RAJIB BISWAS
(@djrajibbiswas) reported
@Paytmcare solution my problem afters 2 day complete.
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𝗢𝗻𝗲 𝗮𝗯𝗼𝘃𝗲 🇮🇳❤️
(@Satttak) reported
@RDCBob1 @Paytmcare @Paytm This is a scam mssg also if u complaint to paytm instead of taking action on these scamsters they start interrogating u so just tweet this to cyber cell and block, i hd rcvd 12 sch msgs in past 6 mnths
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Nikunj Bansal
(@BansalNikunjb) reported
Dear @Paytm @Paytmcare @PaytmBank you have a pathetic customer service and your toll free numbers never provide the required solution. Tried calling from last 1 week but still no proper response.
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Mini Bali BJP 🇮🇳
(@MiniBali4) reported
@Paytm How bad is the service of Paytm There is no facility to talk to the customer care officer, nonsense is used when we are chatting to tell our problem
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Dr Sainath S Pawaskar, PhD 🇮🇳
(@_saipaw) reported
@Paytm @Paytmcare I wanted to have soundbox for friend's business. But, you are illegally insisting on aadhaar card for SIM KYC and refusing to accept any other docs like driving licence, passport or even voting card. All mobile service providers accept non aadhaar but not paytm!
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Dr Sabyasachi Gon 🇮🇳
(@drsgon) reported
@Paytmcare @Paytm @PaytmBank hi, money deducted from my account while paying for credit card bill, but the same was not deposited to credit card account. 2 business days passed, Money has not been returned yet. Not able to connect customer care number repeatedly. Please help
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Himanshu Katiyar
(@katiyarh) reported
@Paytm @paytm I have lodged a complain regarding a payment failure and no refund , despite being various efforts couldn't talk to any customer care executive nor got any reply on app , help section since 2 days??????