Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (44%)
- Mobile App (31%)
- Login (13%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Dārjiling
|
Transactions | 5 days ago |
|
Bengaluru
|
Mobile App | 15 days ago |
|
Ahmedabad
|
Withdrawals | 24 days ago |
|
Alīgarh
|
Transactions | 28 days ago |
|
Qādiān
|
Website | 1 month ago |
|
Kolhāpur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Garvit Goel (@1ad833d5a5bf4b0) reported@Paytmcare @Paytm Two transactions made on 10/04/2026 still being pending while the amount has already been debited raised ticket on your application multiple times but no help. KINDLY ASSIST ON PRIORITY. Order Id : 26877315303 & 26877374685 UPI Ref:610011184425 & 203733083448
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Not getting any support from DM
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parshuram goud (@parshuramgoud21) reported@Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem
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Chirag Shah (@ChiragShah53325) reported@Paytmcare @paytm my emi is not deducted on date although there is sufficient balance in my account and your company charging extra money due to technical error by your end...pls do the needful ASAP
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Godaba Nikhil (@GodabaNikhil) reported@PaytmTravelCare @Paytmcare My booking ID is 26409721944. Could you kindly initiate my refund? Your customer service number is not operational in Saudi Arabia, and I submitted this request a month ago. For the same flight my colleagues who booked via flipkart they received.
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Sonu (@Sonu70274185) reported@Paytmcare This is the same reply i am getting from days. Tired and fed up of these kind of replies. Can you please actually work on this matter. You people call yourself a tech company and then cannot solve a basic tech issue
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parshuram goud (@parshuramgoud21) reported@Paytmcare @paytm Dear paytm still your giving any updates regarding my issue its already 18days completed and am asking daily for resolution via DM there is no response I sent many messages and i provided all details .your playing with my patience
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nifty (@ShankarPil85486) reported@Paytmcare Still no reply from you guys very poor service where is my cashback
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Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytm @paytm need ur help my frnd has taken loan from paytm post paid bearing number 6005030462 but he has not access to this number theobile number is now using another person he wants to repay the loan kindly provide any proper solution as he want to close that account
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Piyush Sharma (@28piyushsharma) reported@Paytm Blatant scam by @Paytm Travel. Booked Pathankot→Katra. No proper boarding details, just a district name. Called operator, said bus cancelled, “refund aa jayega” and cut call. 7+ days now. Paytm hiding behind operator approval while holding my money. ZERO support, only bots/IVR.
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black Panther (@angrybird94) reported@Paytm @Paytmcare I had an account with paytm. Six months before I switch on a new contact number. I also had a daily sip plan with paytm. But now when I am trying to start a new sip with paytm I am getting a message Pan no details are mismatched. Kindly help for a new account
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Aman Singh (@AmanSingh_2511) reported@nuegoindia @Paytmcare I wouldn't be traveling again with nuego. Faced serious issues first time. Work got hampered, plans got canceled and much more. The credit won't be required. Moreover, got similar or much worse feedback for nuego when discussed the same with other frequent travellers.
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limitedEdition (@laveagle) reported@Paytmcare Please don’t delay instead of putting AI wall and irritating customer please talk for a min. It fraud all money from account has been wiped off. @Paytmcare @Paytm
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Nikhil Gulati (@Nikhil_7267) reported@nuegoindia @Paytm @jagograhakjago What should I do with “review” and “patience” when I’m facing this right now? Paid for an AC bus but traveling in a packed bus with no AC. I have suffocation issues and this is affecting me badly. I need an immediate solution, not just an apology.
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ASHISH AGRAWAL (@agrawalashish19) reported@Paytmcare Isn't it mandatory to raise ticket for any complaint made by customer
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Ranajit Tarafdar (@RanajitTarafdar) reported@Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.
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Tanay Chatterjee (@Tanay4518) reported@Paytm @AmreliaRuhez @GyanTherapy After reaching their customer support, they replied that I'm not eligible for this offer even after I only recharged 1 time in this month and the amount was 899 Rs. At least, don't make any fake offers to attract the customer.
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Joysurjya Hagjer (@Joysho) reported@Paytmcare I booked an Akasa Air flight through Paytm Travel but I have been informed by Akasa Air that the flight has been cancelled. Their customer care have asked me to reach out to Paytm customer care to initiate the refund process but I am unable to get hold of a human agent.
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare All shorts of Mail and contact customer care call done everyone give me assurance that they are working on it till date my account status is same
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Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytm @paytm need ur help my frnd has taken loan from paytm post paid bearing number 6005030462 but he has not access to this number theobile number is now using another person he wants to repay the loan kindly provide any proper solution as he want to close that account
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Sameer Singh (@honestliar12) reported@Paytm : probably one of the worst customer support. Booked an international flight with you guys, need to reschedule...have been following up like anything and 4 days no response...I am in USA right now...is paytm dead ?
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Pandu Ranga (@imPanduranga) reportedHello Paytm My Upi lite balance was not showing Its urgent Emergency not support from paytm app @Paytm @Paytmcare #paytm @Paytm
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Harish (@Harish75352743) reported@Paytmcare Sir Pls help me my paytm app not recieving any amount it always shows failed bigger amounts getting failed many times
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X Bow 🏹 (@__JaiBhartiya__) reportedI was web checking in.... Paid ₹1400 through UPI for seats booking. Failed at first but the amount got debited from my account and also UPI app showing transaction.... Had to pay again to complete the procedure.... Need help @airindia @Paytmcare @Paytm .... Thanks
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Vikrant (@vikrant_sing_h7) reported@Paytm @Paytmcare "I tried adding ₹1000 to UPI Lite today. Money debited from SBI but 'Setup Failed' in app. UPI Ref: 609906841006. In-app chat is not responding. Please help! #paytm #paytmcare #upi
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SIAD - SG Institute Of Art & Design (@SgSiad95130) reportedRefund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm
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parshuram goud (@parshuramgoud21) reported@Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem
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Shaurya Chhabra (@shauryachhabra) reportedI run 7 stores out of which 5 use @Paytmcare @Paytm sound boxes of which 4 do not work and the 5 was recently replaced. Pathetic chineseass boxes yall give and charge a bomb for an annoying noise in my shops and have the worst service and escalation matrix. Whats the replacement?
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Krishnakant Parmar (@kparmar_in) reported@PaytmBank @Paytmcare how to reach paytm payment bank customer care. facing API not found error while transferring from wallet. tried help & support from app, but no way providing resolution, tried cust care no. 01204456 456 but it is again pointing to help & support.
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Alexander (@Alexhales778890) reported@Paytm i booked my flight tickets yesterday on your app an still there is no confirmation. Status is still shown as pending .Your help page on app is useless. Its an emergency please help.