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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (44%)
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Login (33%)
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Mobile App (22%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Meerut |
Login | |
| Bhopal |
Mobile App | |
| Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Tarun
(@tarunsarathe_) reported
@Paytmcare Want to close my Paytm pay later service permanently. Plz close the loan acount.
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Sunil Meena
(@SunilMe70884569) reported
@Paytmcare reply plz my issues solve
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Nabiullah Shaikh
(@NabiullahShaik5) reported
from
Mumbai Suburban, State of Mahārāshtra
Dear sir madam my money is stuck in my paytm payment bank for a long time i have also done KYC many times but till now my account is not activated and whenever i call I am given 48 hours please help me my mobile number is 8898891433 Name Pankaj Gupta @Paytmcare @PaytmBank
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Nakul Shenoy
(@NakulShenoy) reported
It just hit me that UPI / @GooglePayIndia / @PayTM are only for 18+. What’s the best way to enable digital payment for the kids? I would have thought it should have been easy enough (and safer) to set up a limited access account, rather than handle cash. But that’s not the case.
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Lucknow
(@MyLucknow) reported
@MadhukarPandey @Paytm @IndiGo6E Customer service is a concept that remains as a concept in India.
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Rahul Rock
(@kumarrahul1361) reported
@Paytm Why my paytm postpaid is not working
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Karan Chotwani
(@karan_c29) reported
from
Meerut, Uttar Pradesh
@Paytmcare @PMOIndia Till today I am getting payment messages. What kind of fraudulent people are there in your organization @vijayshekhar NOT RECEIVED: Dear Customer, our records show that you have not yet made your Clix Finance India Private Limited payment. Pay NOW on
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SUNNYSETH
(@SUNNYSETH20) reported
@Paytmcare rent payment is showing processing its urgent kindly solve this problem
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Praveen Mishra
(@PPraveen07) reported
@vijayshekhar @Paytm worst services on bus travel. Booked 2 tickets, 1 bus does not travels on the said route and other bus operator has already stopped it's service. Customer care not helping in any way and giving some or the other excuses. Order ID : 15804198077, 15803372495.
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BeyondGoodness
(@GoodnessBeyond) reported
@Paytm I’m constantly chasing your team on DM and on app 24*7 support… unfortunately no resolution yet even after 4 days! #paytm #badservice
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Prasad Pasalkar
(@prasad_pasalkar) reported
@Paytmcare Ok please solve my problem.
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Vg_lifestyle_04
(@LifestyleVg) reported
Sir My Debit card is Not Delivered ...... Please Help and Solve my problem... Order date 12 October Account 7470534713 ifsc nmbr PYTM0123456 NAME. VICKEY KUMAR @Paytmcare
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Blossoms
(@BLOSSOM37959651) reported
@Paytmcare I’m facing an issue with verifying mobile number. I’ve been raising a complaint on this for quite sometime and the issue is being closed saying technical issue try again. Can someone pls help me resolve this at the earliest?
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Asha Kanta Sharma
(@Asha_K_Sharma) reported
Hey @vijayshekhar @Paytm Whatever #PayTM Services we use you will for sure have a very #pathetic customer service and our blood will boil when there is something urgent and there is no way to contact any humans and IVR/Chat Sucks as usual. #UninstallPaytm
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Sharath Dandinashivara
(@sharath006) reported
@Paytmcare your app got crashed during one of the payment, and merchant site notified as transaction declined by @Paytm. Your support says, merchant is responsible. Your app crashed, you must be responsible. Kindly resolve to refund.
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Rakibul Rahaman
(@thenamelessrp) reported
@Paytmcare I can't login my paytm account My payment has been blocked
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Pankaj Soni
(@pankaj4201) reported
@Paytmcare Resolve the issue as soon as possible, i have sent you personal message also
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ankur
(@ankurchawla1989) reported
@Paytmcare @PaytmBank Can u plz tell me how many days u guys need to unfreeze wallet after complete re-verification of kyc of 3-4 yrs old customer. I have been chasing ur support for last 7 days, everytime they create a new ticket and close the previous which says 2 days to do.
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Riya
(@Riya65231862) reported
from
Katihar, State of Bihār
@Paytmcare I hate Paytm Maine 3899 single transaction kiya tha double time money cut hua same amount ab Wapas nhi kr rhe ho tum logg Kissi ka paisa nhi khana chhahiye... Bs boltey hai sorry ,we working on your issue 3 din ho gye aur kitna ruko Cheaters
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rachana kohli bakshi
(@famousbakshi) reported
@Paytmcare Have been trying to get in touch with paytm but just impossible how does one communicate with u if we have been wronged and want to inform
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Pankaj Soni
(@pankaj4201) reported
@PaytmMall @Paytm i ordered an iphone under excellent category and received a defective and malfunctioning product with no secondary camera and cheap screen. Order id : 15900090182. Customer care is not resolving issue. I want complete refund or will have to take legal action.
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Pankaj Soni
(@pankaj4201) reported
@Paytmcare i ordered an iphone under excellent category and received a defective and malfunctioning product with no secondary camera and cheap screen. Order id : 15900090182. Customer care is not resolving issue. I want complete refund or will have to take legal action.
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Nakul Shenoy
(@NakulShenoy) reported
@arifasfi1 @GooglePayIndia @Paytm Yes. ICICI has a way to issue debit cards with a limit, I think. But I was thinking a wallet would be so perfect.
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Aritra Hazra
(@Aritra443) reported
@vijayshekhar We Indians are really grateful to you for your innovative mind and @Paytm, but now a days customer care service is absolutely broken, we have to wait for hours for a solution, instant live chat support is not yet available ! # 3123760037
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Aasif khan
(@Aasifkh90364348) reported
@Paytm I am Aasif, I have done the 500 ruppees transaction by mistake, paytm customer care said we can't do anything on it, you have check itself, kindly check and refund my money, it's a big amount for me.
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𝗖𝗵𝗶𝗻𝗺𝗮𝘆𝗮 𝗗𝗮𝘀(ଚିନ୍ମୟ ଦାସ)
(@Chinmay83694806) reported
@NikkiMr2 @paytmbankcare @Paytmcare same problem here.not any response received from your team . already 72 hours gone.
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SHRIJI COMPUTERS
(@ShrijiComputers) reported
@Paytmcare @Paytm I had registered for PayTm service agent and paid for that in month of May 2021, but due to your carelessness I didn't received my login password till July, finally when I got GG- Id and Password then I didn't get PSA Kit yet. Now, I want refund of my fee.
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चौबे जी
(@AMITCHA76531415) reported
@Paytmcare I applied for PL still it's not credited. U mentioned 2 minutes & it's 12 hours. Pls help
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Subhash
(@Subhash88578378) reported
@Paytm customer service number for 24x7 interaction rather than chating with them. You are paytm bank with world's pathetic customer service, not following RBI instructions.
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ravi kant
(@ravisblue) reported
@Paytmcare have not recieved feedback either on app or on email. Other service providers alert customers about rescheduled flights. Didn't get any alert from you. Missed flight. @airindiain unable to connect with anyone. Who is responsible then? Need refund @JM_Scindia