Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 9 days ago |
|
Dārjiling
|
Transactions | 16 days ago |
|
Bengaluru
|
Mobile App | 25 days ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Satavahana (@bokkabosanam) reportedHello @paytmbankcare @Paytmcare please help me to reedem my fd. It’s showing error
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Zeeshan (@alishaan_14) reportedHi @Paytm I have contacted your customer care for support and asked to connect me to an agent. No updates on your end. It's been half a day. Kindly hurry the matter. This is taking so much time
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Ayush Singh (@AyushSingh098) reportedHey @grok kindly help me @Paytmcare repeated tweets and texts doneno response received my money is stuck what's my refund status already DM details done @Paytm
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Adarsh (@heyadarsha) reported@Paytmcare Ticket ID 200011268198 closed without proper resolution. Kindly help ASAP. @vijayshekhar being a great admirer & a long term user, it hurts seeing the emotional connect and customer support falling out. I hope it rises up.
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Abhimanyu Khosla (@KhoslaAbhimanyu) reported@Paytmcare I transferred Rs 500 to UPI and instead of credit the remaining balance too vanished. Ticket No: #200011174671 was raised on April 1, till now only automated response or false information that issue has been resolved. Please expedite.
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Adya Prasad Yadav (@santuy377814) reported@Paytmcare Please share payment link my mobile number stolen so I am not able to login that account
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Sandeep Raina (@sandeepraina112) reportedPaytm must take care of its loyal customers. Please do not block and harass us. Is vijay Shekhar sensitive to the request? @Vss197 @Paytm @Paytmcare
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Imran Khan (@ImranKhan157182) reported@Paytmcare I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661
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Abhishek S (@abhya_15) reported@Paytmcare @PaytmBank nobody is responding. still receiving the annoying messages I guess nobody except @vijayshekhar could help me here
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Dinesh Singhal (@DineshS82141523) reported@Paytm @Paytmcare I am unable to log in to my Paytm account from the last [10 days]. Issue: login error Registered Mobile No: 9413351620 This is causing inconvenience as I am unable to access my account. Kindly resolve this issue urgently. #Paytm #LoginIssue
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sandeep chauhan (@SandeepC75512) reported@Paytmcare I,am faceing a International Flight Ticket refund issue since 8th March 2026,Ticket ID : 200010913337 Genrated on 8th March 2026,Since I,mfollowing up it on regular basis but I didn't get yet any proper update or solutions, I request kindly give me latest update.
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Patel Rikin (@patelriki13) reported@PaytmMoneyCare I just received an email from the support team stating that the issue has been fixed, but it doesn’t seem resolved. The fund is still showing its old name. This raises concerns about the quality and accuracy of Paytm Money. #SEBI #PaytmMoney @Paytm
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Ayush Shukla (@AyushSh0163710) reported@Paytmcare Hi, I accidentally booked my bus ticket for today instead of tomorrow. PNR: 46726 | Order ID: 26918506108 Route: Farrukhabad → Noida (9:00 PM) @PaytmCheckin Request you to please help reschedule it to 21 April. Would really appreciate quick support. 🙏
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Punjab National Bank (@pnbindia) reported@TusharMond31381 @Paytmcare Dear Tushar, We regret the inconvenience caused. We request you to please contact our Customer Care Center at 1800 1800 / 1800 2021 (toll-free) for immediate assistance regarding the matter. Regards, Team PNB
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Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported@Paytmcare @Paytmcare This is not acceptable. A generic response without resolution doesn’t help. My money is already debited, but the service is not delivered. I need a clear update with a timeline for resolution immediately. If this is not resolved within 24 hours, I will escalate this
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अज़ीम आलम खान (@Azeemalamkhan2) reported@gibesandswings @prabha4652 @Paytmcare I purchased Paytm Gold a few days ago. After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen. I am unable to access my account and I also Installed Paytm on other mobile phones using my number.
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𝐉𝐀𝐍𝐀𝐑𝐃𝐀𝐍 𝐒. 𝐏𝐀𝐍𝐃𝐄𝐘 (@janardanspandey) reported@PaytmMoney @Paytm 3rd class customer support for paytm money
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Vijaya (@rhithmdivine) reported@joedelhi @Paytm @Paytmcare No need for Paytm. You can live happily without using Paytm. Anyways, why support a company that supports animal abuse and scams.
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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Madhav Gupta (@Madhav_Gupta14) reportedFacing issues with Paytm Wallet: • Wallet balance stuck - can’t transfer or use for FASTag • Statement flow breaks after time selection • “KYC temporarily unavailable” for long Pending for long. Needs immediate resolution. @Paytm @Paytmcare
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ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported@Paytmcare @Paytm @PaytmMoney hello I want withdraw my Mutual fund money but no withdrawal option I have tried to connect customer service but no call accept or no calls recieving Ru cheating customers
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Yatindra Jha (@YMJrocks) reported@Paytmcare I have booked a return journey and got confirmation for only one way flight. Pls help. This is urgent as money has already been paid.
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dan mahachi (@DanMahachi) reported@Paytmcare Order ID :26665125495 This is a reminder to let you know of my pending refund which has been processed already by the airline....yet you haven't given me my refund l have asked for assistance for over a month now since 15 May fix this or else am resorting to legal action
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Yasharth (@yasharths21) reported@Paytm @Paytmcare @Paytmcare I am travelling with heart patient on this pnr, and your support delay is giving us lot of pain please assist asap otherwise you have to give me refund
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arif khan ❣️❣️ (@arif_khan_48) reported@Paytmcare Hi Will you tell me something, where did the money go, when will it come, what is the service, if you want to provide such service then close Paytm.@Paytm @Paytmcare
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Imran Khan (@ImranKhan157182) reported@gibesandswings @Paytmcare I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661
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space (@Wild83206947) reported@Paytmcare DMed all details and fingers crossed - the flight is no more feasible but at least you guys could help recover the money paid for the non issued ticket..
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iamsatindra (@imsatindra) reported@Paytmcare I understand policies, but policies should also allow exceptions in genuine medical emergencies. I have already shared all supporting documents regarding my mother’s condition. Completely denying any help in such a situation is really disappointing. At least a partial refund,
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Sony Xperia1 (@Jhon789087) reported@Paytm They can't reactive my merchant account, and customer service are worse
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Nawaz Danish (@whonawazdanish) reported@NPCI_BHIM Thanks for resolving the issue but I will never recommend anyone to use BHIM, Instead of BHIM, I will go with @Paytm or @GooglePayIndia