Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and login.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 20: Problems at Paytm
Paytm is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Transactions | 7 days ago |
|
Noida
|
Transactions | 19 days ago |
|
Pānīpat
|
Login | 19 days ago |
|
New Delhi
|
Transactions | 19 days ago |
|
Chhindwāra
|
Transactions | 19 days ago |
|
Bengaluru
|
Mobile App | 19 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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sachin bansode (@sachin_6600) reported@vijayshekhar it would be @Paytm if you were to work harder @vijayshekhar and solve bigger problems in the financial space.
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Naveen Fx 🇮🇳 (@Editor_naveen) reported@Paytm third class app worst experience , wrongly sent amount thru upi to wrong person , raised request customer support they are not providing contact info or refund back amount #Paytm fails Guys Beaware this Paytm never suggest to anyone
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Atharva (@atharva_ln) reportedSmall businesses get hundreds of Paytm payments, but most of it just stays as numbers. What if Paytm could analyse those payments and tell them: “Sales are down this week” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm @narendramodi Sir, how you allowing paytm to sell the airline ticket without having any customer suppourt team. I am struggling with last 10 days with them to get call back and resolution. Paytm travel desk should be ban immediately
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Rikdev Ghosh (@RikdevG) reported@akashkalyan01 @Paytmcare @Paytm Same issue, any clue how to solve
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Reddy (@iam_Rah12627) reported@Paytmcare @Paytm @PaytmTravelCare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..
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Pramod Maurya (@PramodM54521118) reported& when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.
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prafullilani (@prafullilani123) reported@Paytm @Paytmcare I have yet not recieved any response from u guys apart from 'pls share your numbr'. Kindly dont do anything till I make a video viral on Insta of providing poor service and looting people of hard earned money, and it gets circulated on whole social media #Shame!
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tushar (@emailtj) reported@Paytm totally pathetic from paytm instead of solving issue with my merchant account they simply chose to deactivate it cant trust paytm anymore beware
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nik (@rhysnik) reported@Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.
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Shrishti Rai (@ShrishtiRaii) reported@Paytmcare It’s been almost 10 days now. Please connect me with one of your customer support executives. You have a terrible chat support. @Paytm @Paytmcare
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Sharath B (@Sharath85852559) reported@Paytm I am facing constant error in my mobile device environment is not correct. I tried everything . But not working. Pls resolve. My number is 9844268858
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nik (@rhysnik) reported@Paytmcare I am not interested in a phone conversation regarding this matter anymore, as your customer care agents only give standard, unhelpful replies. I require a clear, technical response in writing here regarding why my default preference was overridden.
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Siddu (@peaksiddharth) reportedUPI is instant. Resolving a broken payment isn't For #BuildForIndia, I'd build @Paytm Resolve an AI agent that traces failed/pending payments across the transaction lifecycle, finds where money is stuck, takes the next safe action, tracks it until resolved @SarvamAI @Hack_Culture
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Vikas Sharma (@Vikass_BJP) reportedTkts cancellation is there but not getting refund as per policy of 24 hours if payment done by UPI very bad Service @Paytm
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CA Rahul Mishra (@carahulmishra01) reported@Paytmcare No solution provided yet. How pathetic service u are giving
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Rikdev Ghosh (@RikdevG) reported@SohidulBiswas @Paytmcare I am facing the same issue, how to solve it
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rajan ahuja (@rajanahuja9) reported@RamMNK @paytm @paytmcare Really mentall harssament by paytm team for not procesing of refund. Airline team confirmed they will process the refund but paytm team not ready. Sir, please help on this my Paytm Booking ID : 27345517995
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Manik Nayyar🇮🇳 (@maniknayyar1) reported🚨IMP! Pls don't book train tickets from @Paytm as the app debits linked accounts without even entering a UPI PIN. I was just checking train ticket on paytm app and it asked me to login to IRCTC, which I didn't but my account was debited without login & UPI PIN @Paytmcare
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Harley Lewis Foote (@harleyfoote_) reported@Paytm Curious how the refund path is gated here — payment descriptions and customer notes are free text a merchant's customers control, so the model reading them to reconcile is reading strings someone else wrote. Read-only lookups I'd worry less about, but the moment refunds are trigg
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Suresh Kumar Kurapaty (@kurafatygyan) reported@Paytmcare Can you help me with Paytm wallet ??
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Vinod Radheshyam Singh (@VinodRadheshyam) reported@Paytmcare Hopeless paytm service My self unable 2 login desktop cheating 2 Customers
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Kaustubha Kubal (@Kaustubha45) reported@creditcardwalah @Paytm @Visa Got it i think it's an glitch in app
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Parth Chaturvedi (@_mrchaturvedi) reportedIt was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.
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Vikram M (@Vvikramai) reported@vijayshekhar @Paytm I think cashback and offer should highlighted and it should be clearly visible so that people when they go to do recharge and pay bill they should instantly look to offer what they get so these tab should like big and fix at proper place where thumb touch the button very fast.
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VoiceOfChange_Anu (@Sainianu22) reported@Paytmcare No data found of health insurance on Adiya Birla Website.
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Mohan Bhog (@winner_platinum) reported@Paytm @Paytmcare @PaytmBank I have money in my Paytm Wallet , what is the claim procedure now since your bank is closing down ? Please explain to me the claim procedure.
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Ashwini Kumar 🇮🇳 (@techguruashwin) reported@Paytmcare Received the refund yesterday thnx for help
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UPSRTC Lucknow Region (@upsrtc_lko) reported@Devshhh @UPSRTCHQ @Paytm please share ticket or pnr number as this Ticket no: 0000003546BA is not of upsrtc website
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nik (@rhysnik) reported@Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369