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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (67%)
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Login (33%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Murtaza
(@Murtaza48354365) reported
@Paytm @Paytmcare I have been facing this problem for a week and no tech support have resolved my issues yet. On postpaid Paytm there is a bug which says couldn’t get response from the server after uploading the KYC kindly fix this. Thanks
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Kalpit kotecha
(@Kalpitkotecha) reported
Such a pathetic customer care automation call @Paytmcare @Paytm. Needed some help, but in process wasted my 2 hours to contact to a customer care executive. Help needed urgently.
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Anuj Suri
(@Bunnysuri) reported
@vijayshekhar @Paytm @Paytmcare writing mails to merchant helpdesk to resolve a simple issue , but its been 15 days still nothing done and 24-48 hours of time keep extending. Please do the needful . Part of your merchant family.
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Durgesh Kumar Ojha
(@dkrajan777) reported
from
Bela, Uttar Pradesh
Hello @Paytm I have fully paid my dues within due date but i am unable to use my postpaid for payments. Already tried to contact customer support but no response,may I know why? @Paytmcare
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Aditya Pratap Singh
(@pratapaditya15) reported
@paytm @Paytmcare I have only number linked with my bank so I want use paytm as one of my friend suggested for offer and all can I get some help?
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Urstruly_Pavan_Ritchie
(@pavan28667944) reported
Hi @Paytm @Paytmcare I have an issue from paytm side regarding a refund respond immediately
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MVP 🔵
(@manishvpania) reported
@Airtel_Presence 2 days ago @Paytm @paytmbankcare team confirm the payment that it's cleared from their end then what's the issue??
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Piyush Mohata
(@PiyushMohata5) reported
@paytmbankcare Very bad service😡😡 @Paytm @Paytmcare
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Sacred Heart
(@Blessmysoul09) reported
@Paytmcare please I’ve ordered a product it’s not delivered but it is put success as order delivered !! Customer service team has closed the chat as resolved. Need immediate attention pls
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Nirdesh Singh
(@NirdeshSinghPal) reported
@Paytmcare please jaldi problem solutions Karo help me
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VIKASH GUPTA
(@gupta_vikash) reported
@Paytm @vijayshekhar I dont understand why every month you want my KYC to be updated and put seizure on credit limit . Customer care asked to updatw KYC i wont do it unless reason explained or would prefer to suspend my paytm account forever
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pankaj sharma
(@askthepankas) reported
@Paytmcare really tired of your customer support service. Today I transferred money to a mobile number and later got to know it is not on Paytm. But transaction was successful. When will I get the money back? Transaction Id :34331855389
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shyam
(@agarwalssaai) reported
@Paytm i am not able to transfer funds from bank to paytmar present through netbanking. Pl help.
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Purno Roy
(@purno_roy) reported
.@AxisBank @AxisBankSupport I have made one online transaction in @Paytm but the transaction failed but my money got deducted from my bank account. Please solve the issue ASAP
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Arvind Gehlod
(@thearvindgehlod) reported
@Paytm my own pancard and my own selfie but why i can't verify my Paytm postpaid... solve my problem... please
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Vaibhav Agarwal
(@iVaibhavAgarwal) reported
@Paytmcare : Don't know why you have even created this backend support if you just have to loot the common ppl. Your phone support just lets the customer keep on waiting over the call with no solution. #Poor #PaytmFraud #Soundbox
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Ankit
(@ankit219953) reported
@Paytmcare dear Paytm any update on my query. From - A frustrated customer Thank you
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Mit Jatania
(@jataniamit98) reported
@Paytmcare need to talk with customers executive but your dailer isnt allowing me to contact. A series issue have came In my contact and it need to be solved asap or else I'll be bound to take a harsh step again u. Kindly contact
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Rahul Yadav
(@rahulyadavecer) reported
@Paytmcare @PaytmCybercell Dear Customer, Account is credited with INR 2.10 on 09-Jun-21 from ptmupf@paytm. UPI Ref. no. 116094845367 - ICICI Bank. What does this msg means. Is this any kind of fraud/ suspected msg? Pls help.
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Mr. जोरदार
(@MrJordaar) reported
@er_sachin2012 @vijayshekhar @Paytmcare No, now they are asking for video proof of error. Seriously fed up of this now.
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Vaibhav Agarwal
(@iVaibhavAgarwal) reported
@Paytm @PaytmBusiness : My father has been trying to deactivate his soundbox for almost 6 months now, but your pathetic customer support couldn't even find a solution to it. Everytym they share a new request number mentioning that backend team will contact you. #PaytmFraud
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Sunil jangid
(@Suniljangid0001) reported
@PaytmMoneyCare @Paytmcare Sir pls solve my problem & unblock my account.
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Amit S.
(@Ashyamsham) reported
@Paytmcare I m sick n tired of your bot responses...you have been sitting on an issue for the last 10 days...
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Suhail
(@Suhail93746585) reported
@PaytmTravel @Paytm Its been a year since I haven't received my refund yet. Worst customer service. Following up since the past 3 months but not getting any valid solution for refund from your end. Better take neccessary action ASAP or else I need to take legal action. thank you
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Arvind Gehlod
(@thearvindgehlod) reported
@Paytmcare paytm is best it solve my problem in only half an hour best team best app
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Goutam Paul Chowdhury
(@goutamarja) reported
@Paytm Are you luring the customers by giving hoax offer? It is nothing but cheating. Why your customer care executives are keeping silence?
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joel
(@bashapakajoel) reported
@Paytmcare @Paytm Can you help me out on the steps on how to delete Usc(UNIQUE SERVICE NUMBER) numbers of electricity bills from my paytm account. There are many usc numbers in my paytm account and it is causing confusion while doing the payments for my electricity bill. Thankyou
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ABHISHEK sharma
(@AbhiS2993) reported
@Paytmcare Thanks, Please provide your paytm business customer care number.
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Anonymous_Rebel
(@aanonymousrebel) reported
@Paytm @Paytmcare @PaytmMoney You rep have misguided me about the Paytm sound box charge, I do NOT want it. He never told us about monthly rental. I do not want your garbage, kindly collect it from my shop, dm for other details.
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Jay
(@dynamicjay_) reported
Paytm Service Is A Worst Service, When a Customer Approach A Customer Care, Totally Irresponsible Service, Its a Biggggg Fraud And Scam @Paytm @Paytmcare Atleast Respond To our Complaints #paytm