Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/21/2025 18:35

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RamBhaktDipak Dipak mandal (@RamBhaktDipak) reported

    2/2 was saying mismatch documents please help us, And one thing her name has been change but not her Aadhaar number. Please look forward in this matter.@Paytm @Paytmcare @RBI

  • fnikhil8 Nikhil Jal (@fnikhil8) reported

    @Paytmcare I have too dm’ed, please check, no resolution till date, pathetic service

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported

    @Paytm hi. I have an issue with my KYC. My name seems to be wrongly spelled in the app not matching with my Aadhar card. Can it be rectified?

  • DattaMalvika Malvika Datta (@DattaMalvika) reported

    @Paytmcare @Paytm @PaytmMoney 2 weeks went , no response from Paytm Money Customer Care services. Even people are creating fake paytm accounts and taking advantage of the customers those are facing issues related to their refunds.

  • kotturisaimanik kotturi.saimanikanta (@kotturisaimanik) reported

    @Paytmcare Through Paytm app there is no option for direct message. From help and support option I texted and no reply but transaction showing processing from yesterday night

  • omer_regoo Omer Regoo (@omer_regoo) reported

    Fake Bank @Paytm @Paytmcare Pathetic service ... Aditya Birla FL, Cheater, fake loan, destroying CIBIL score .... @abfinance

  • sanwazsazzu Tausif Raza (@sanwazsazzu) reported

    @Paytmcare I am trying to contact your customer care representative but I am not able talk to anyone pls arrange me a call with your customer representative. ITS IMPORTANT!! I have DMed you my number.

  • subrama96141243 subramanian raman (@subrama96141243) reported

    @vijayshekhar is it too difficult for you to close my Paytm account and transfer the amount to my son,s account .spoke to mr.Vivek Of Noida customer care. No result @Paytmcare @Paytm

  • SudipDa83265486 Banasree Das (@SudipDa83265486) reported

    @Paytmcare Please check my dm Please help me I send my all documents. Please check dm

  • sai_krishna_199 saikrishna v (@sai_krishna_199) reported

    Hy @Paytmcare @Paytm Still i didn't get any respond from your side . Can you please check the issue.

  • PreetiR81131001 Preeti Roy (@PreetiR81131001) reported

    DTDC services are pathetic as they are not delivering the courier and sending back stating that address not found I have escalated the issue to the organization also from where my courier is not getting delivered @DTDCIndia , @Paytm Now fed-up with PayTM KYC process and DTDC

  • kadri_kudarat Kadri Kudarat (@kadri_kudarat) reported

    My vouchers pay are not open and not properly answer in paytm help line number all ready 1 hours call running but not update paytm help line team. Please check and fast @Paytm

  • CAwhowrites CA Dikshant Bhandari (@CAwhowrites) reported

    @Paytm This link is not working.

  • kotturisaimanik kotturi.saimanikanta (@kotturisaimanik) reported

    @Paytmcare Through Paytm app there is no option for direct message. From help and support option I texted and no reply but transaction showing processing from yesterday night

  • Pranjaldutta03 Pranjal Dutta (@Pranjaldutta03) reported

    @Paytmcare @vijayshekhar , I am running after your customer support team from last 18 days, Started with chats,then calls and now here in tweets, my hard earned money is fraudulently taken by PAYTM. PLS GIVE ME MY MONEY BACK.

  • mohdalyaz Emoz Alyaz (@mohdalyaz) reported

    @Paytm i am facing a issue with paytm upi cashback, also raised complaint many time but support team unable to solve my issue.

  • bibing01 Bibin Philip (@bibing01) reported

    @Paytmcare Check your E-mail and please note the fact that my trust is broken completely with your services especially when it comes to Bus booking, travel and accommodation so I will never ever use your services for the same #poorcustomerservice #ExtremelyDissatisfied

  • Sijin_Thomas_ Sijin Thomas (@Sijin_Thomas_) reported

    @Paytmcare Apart from the message which states "we are trying to resolve the issue and will get in touch with you shortly". It's been more than 20 days now that I applied for the loan which is already approved but haven't got the money. @vijayshekhar please look into this. Disappointing

  • fnikhil8 Nikhil Jal (@fnikhil8) reported

    @Paytmcare Have already checked at my end, the issue is not yet resolved and not sure if it is getting resolved anytime soon

  • kadri_kudarat Kadri Kudarat (@kadri_kudarat) reported

    @Paytm Pay help line is not probably ans

  • jasperaon13 jasperaon (@jasperaon13) reported

    @dogecoix_x @Paytmcare I also got banned,support team couldn't help me coder_prime21 on Instagram recovered my account reach out to him

  • LadakhiRambler M Hussain Khan (@LadakhiRambler) reported

    @Paytm @PaytmAshaKiran @Paytmcare Now its more the 24 hour and i haven't received neither my money back nor my recharge The service provider has confirmed me that the recharge has not done because i have a prepaid number and the recharge is for pre-on-postpaid I want my 💰back

  • IndianLalit Lalit Sharma (@IndianLalit) reported

    Why @Paytm is such a #chor.. always tries to create issues and harass customers. Created this ticket ID 3253641740 but they closed it without resolution and sent a new link where the options not showing for the query I raised. Once a fraud always a fraud @vijayshekhar.

  • kadri_kudarat Kadri Kudarat (@kadri_kudarat) reported

    @Paytmcare Yes I all ready informed to help line number but not update this team so please check and update

  • kadri_kudarat Kadri Kudarat (@kadri_kudarat) reported

    @Paytm You paytm app is open but in my vouchers pag is not open I all ready call in your help line number but not update in help line team so please check and update @Paytm

  • PiyushJha27 @PiyushJha (@PiyushJha27) reported from New Delhi, National Capital Territory of Delhi

    @Paytmcare Is not this huge amount you are charging from customer;why should i choose paytm over other apps then??#paytm

  • mnca25 chakra arun (@mnca25) reported

    @Paytm never ever purchase paytm fastag. Worst ever service and support

  • ShahawarHaider Shahawar haider (@ShahawarHaider) reported

    @Paytmcare please recheck dm, the problem isn't solved yet!

  • Anirban50342277 Anirban Dutta (@Anirban50342277) reported

    Paytm I am not able to update my mobile number. I tried many times it's not working. Please help. I can't get through the customer care number. Chat is useless. @Paytmcare ,@Paytm

  • dogecoix_x Vikash Kumar (@dogecoix_x) reported

    @Paytmcare Can you help me upgrade to current account?