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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 53% Mobile App (53%)
  • 20% Website (20%)
  • 13% Transactions (13%)
  • 7% Login (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, Yamunānagar, Mumbai, and Greater Noida.

CityProblem TypeReport Time
New Delhi Mobile App 2 days ago
Haridwar Transfer 21 days ago
Bhubaneshwar Website 21 days ago
Agra Mobile App 1 month ago
Chhindwāra Mobile App 1 month ago
Jaipur Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • fornavneet1
    nav (@fornavneet1) reported

    @Paytmcare My phone is working well. Call me

  • isuryadev
    Suryadev Pushpam (@isuryadev) reported

    @Paytm @vijayshekhar @mdeora1 Why paytm bank account is not working

  • SouravNandi_17
    🇮🇳 Sourav Nandi (@SouravNandi_17) reported

    @ThePaytmPG @Paytm How yo access Paytm payment bank now?

  • CyrilEmmanuvel
    cyril emmanuvel (Real) (@CyrilEmmanuvel) reported

    @Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI

  • AshishD69007140
    Ashish Dwivedi (@AshishD69007140) reported

    @Paytmcare customer care number, email id not working Please help me reliving letter provide

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare I have never thought that in this age of digitization, a simple grievance will take this much time to get resolved.The only assistance,as of now,I need is the resolution of my issue. If you want any information related to transaction,feel free to ask me.

  • CaneCitizenUno
    CitizenCane (@CaneCitizenUno) reported

    @Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm

  • madaan1985
    Rohit (@madaan1985) reported

    @Paytmcare @Paytm why do not you check my previous DMs 2 days back. Do I need to provide or write down separately in #paytm who so ever gonna revert me. Check you DM 2 days back #scam

  • Nitin87665767
    Nitin (@Nitin87665767) reported

    @bsesdelhi @Paytmcare Why is not update the payment in your portal ?? Very baad service @bsesdelhi

  • 15_manas
    Manas Kumar Agarwal (@15_manas) reported

    Paytm a big cheat company. Using paytm merchant service is the worst decision.. unnecessary charges are taken by them. first they assure no charges for device then they cut money automatically which we receive from our customer. That is our hard earned money. @Paytm @Paytmcare

  • sherin895939728
    sherin (@sherin895939728) reported

    @Paytmcare Hey Chetan, there is nothing to help me out here. Stop fooling ppl in the name of fake offer scratch cards.

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare Sir it's been 24 hours now. Still the issue is not resolved. Why is it taking so much of time.

  • TheManTheMyth07
    The Man The Myth 07 (@TheManTheMyth07) reported

    @Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?

  • rahulsahani125
    Rahul Sahani (@rahulsahani125) reported

    @PaytmBusiness dear paytm for business your service is not I want to close my sound box but sound box show in my merchant app but customer support and an agent tell me you have no sound box and rental deduction monthly monthly why @Paytmcare

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • bigheadsayshi
    Gforgoat (@bigheadsayshi) reported

    @Paytmcare @Vrindavana2025 My issue hasn’t been addressed wow @Paytmcare its been more than 10-12 hours

  • ShreeGas_Pimpri
    Shreegas_Pune (@ShreeGas_Pimpri) reported

    @Paytmcare since years now we have been requesting for a sound PoS machine. Existing machine is not working since years now and even after repeated follow up with your lethargic third class local team there is absolute disregard to our concerns except fake commitments.

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • grk_official
    GRK (@grk_official) reported

    I am trying to understand how another person's number became linked to my Paytm account. I need to reverse my transaction and remove her phone number from that Paytm account. Kindly help me @Paytm @Paytmcare

  • saurabh_youtube
    Saurabh Singh-YouTube Strategist (@saurabh_youtube) reported

    hey @Paytm @Paytmcare problem is still not resolved

  • sanjaynakhwan
    sanjay nakhwan (@sanjaynakhwan) reported

    @Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply

  • amal_prasanth
    Amal Prasanth Kumar (@amal_prasanth) reported

    @Paytmcare There is no such issues at receiver's bank. All are perfect there.. Paytm has not transferred any amount to receivers account... You are holding it for your needs.... Such a scam.... @RBI @RBIsays

  • Isolate21261459
    Yours (@Isolate21261459) reported

    @Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap

  • GODKILLER387
    KING_K (@GODKILLER387) reported

    @Paytmcare At this point it's getting absurd 😞 I regret why did I even use paytm. The support is doing nothing my payment is stuck for 24 hours and I'm not even getting a single reply

  • gaurishpassi1
    Gaurish Passi (@gaurishpassi1) reported

    @Paytmcare Hey Sahil, How deep are you in this issue that there’s been no response for the past 11 hours from the Paytm team?

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    @Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @gibesandswings @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    What is this behaviour? My dm got ignored and my issues is still not resolved! This is very disappointing service from your side @Paytm @Paytmcare #paytm #disasterservicefrompaytm #DisasterPaytm

  • ZiledarVerma
    JD (@ZiledarVerma) reported

    @Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.