Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 08/29/2025 19:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (41%)

    Mobile App (41%)

  3. Website (5%)

    Website (5%)

  4. Login (5%)

    Login (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Chennai, Delhi, Meerut, Hyderabad, Greater Noida, Noida, Bengaluru, Gorakhpur and Lucknow.

Loading map, please wait...
City Problem Type Report Time
IndiaNew Delhi Mobile App
IndiaChennai Transactions
IndiaDelhi Transactions
IndiaMeerut Transactions
IndiaChennai Transactions
IndiaHyderabad Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • heenamiddha1 Heena (@heenamiddha1) reported

    @Paytm I have opened a ticket 196306756 on 6th aug and without even resolving it your customer service people have marked the ticket solved. I also spoke with your customer service agent Sonia and it looked like she did not have enough knowledge about your product.

  • harshustag Harshith Goyal (@harshustag) reported from PETROL BUNK ORR, State of Karnataka

    @Paytmcare pls help me , there is fraud happened in my account , pls freeze these transactions

  • Anandsi100 Anand Singh (@Anandsi100) reported

    @Paytm Hello Paytm!! I am unable to activate Paytm Postpaid, as it is showing PAN linked with another profile, but I had never linked my pan to other accounts except personal own account. What to do help Please!!? Mobile number :- 8765877147

  • imarpit_95 Arpit Mittal (@imarpit_95) reported

    @NHAI_Official @Paytm @UPGovt From last 2-3 time my fast tag show blacklist on Baoli Toll on NH 709B. But it show active on paytm. Toll member says here paytm server not working. On other places my fast tag working fine. Please check what activity going on Baoli Toll.

  • debdoot1 Debdoot Ray (@debdoot1) reported

    This is probably the first and last time am using @Paytm for Rent Payment! To everyone reading this tweet, Your Transaction gets hanged! They say it will be settled in 48hrs but it takes more than that! Very Slow and Very Bad Service! My 89K rs are still not settled. #paytm

  • b_bhusansahu Bibhuti Bhusan Sahu (@b_bhusansahu) reported

    @vaneshmali @GooglePayIndia @Paytm Phn pay is more efficient & customer friendly than others... Very fast & easy to use.. Where as google pay usually not responding & usually money stucked.. Many times failed too.. Pay TM is okey but not easy to understand for many as it is providing many services in one page

  • AbbasSayed01 Abbas Sayed (@AbbasSayed01) reported

    @Paytmcare Had bought Paytm fast tag. However it’s not working on the toll plaza. Amount gets deducted after several hours and already cash payment is made. So we end up paying twice. Kindly check your services.

  • ariesrajish ツ SmilE KinG ツ (@ariesrajish) reported

    @airindiain Why r u and @Paytm playing football with customer... !! if u both partner to issue ticket both are liable to answer !! Debiting money takes some minutes and refund takes months !! #airindia #paytm

  • Abhinav_Arya6 Abhinav_Arya (@Abhinav_Arya6) reported

    @Paytm Please help us

  • sudhans85096694 sudhanshu kumar Tiwari (@sudhans85096694) reported

    @Paytm some KYC problem persists regarding my wife mobile no. So many of complaint has been made but no response, very careless customer care, and very pathetic service from paytm

  • DeepakAajTak Deepak Kumar (@DeepakAajTak) reported

    @Paytmcare what is the issue in paytm postpaid.Why are show incorrect date of birth in pan.

  • anigupta510 Aniruddha Gupta (@anigupta510) reported

    @Paytm how do I view my transaction history for the last 6 months. My Paytm app is showing of just 1 month. Need help urgently. Thanks

  • Rohitsingh4577 Rohit singh (@Rohitsingh4577) reported

    2/2 This is just misleading pop-up. And it's coming I can't cancel once placed.i want my amount back and don't want your card . Keep the **** with yourself. I want my money back and from today onwards i never gonna use your bank as well. @Paytm @PaytmBank @Paytmcare

  • DurgaMerla Durga merla JSP🔯 (@DurgaMerla) reported

    @Paytmcare my paytm was blocked and I have 20000 balance in it I submitted enough documents but no resolution please help me in sorting in it

  • AnandSi21 Anand Singh (@AnandSi21) reported

    Dear @Paytm Team, I raised an issue whose query reference number is 196426259 , so I request you kindly solve this problem ASAP. @PaytmBank

  • bollam_gopal Gopal bollam (@bollam_gopal) reported

    @Paytmcare @Paytm Hi sir, i am B Gopala Krishna, i am facing some problem with my credit score as your data and i need clarification for the impact on credit score and i need this urgently sir.

  • shajar__02__ 𝕭𝖆𝖐𝖍𝖙𝖎𝖞𝖆𝖗 𝕼𝖆𝖘𝖒𝖎❣️ (@shajar__02__) reported

    Hello @Paytm @Paytmcare @PaytmBank My Paytm Payment Bank Account Blocked I Don't know why please help me #paytm

  • ravikbdayal Ravikulbhushan Dayal (@ravikbdayal) reported

    @Paytmcare Hi team , I saw 25000 points in one of voucher while scratching it but I don’t see it got added yet . Can you guys investigate? I even don’t remember the transaction for which I could see that 25000 credit cash back points . Pls help

  • Manjarihooda Be The Change (@Manjarihooda) reported

    @Paytmcare Please could YOU check for more details? Where is the godforsaken gift card section? After redeem it takes me to the retail site and asks to add items to bag. Once done, only promo code shows. Thought would tell you as you are unfamiliar with your app and unwilling to help

  • Kayasaki11 Arojit Malik (@Kayasaki11) reported

    @paytmbankcare worst services. Don't solve my problem. @Paytmcare

  • manish10a MANISH (@manish10a) reported

    @Paytm Hi All, I'm unable to activate my UPI I'd ,it's not working since 4months due to UPI pin error. Look into the matter

  • YashShaOfficia Yash Shah (@YashShaOfficia) reported

    I am facing a issue with login OTP while login I did not getting OTP while login in time.@Paytmcare

  • ellonusk Elon Musk (@ellonusk) reported

    @Paytmcare @PaytmBank @Paytm I didn't received my money of 5777 from flipkart. Yesterday I have called them they said that already we have initated on 8th of July .They said to contact with ur bank . Please make the issue to resolve UPI refer no in dm

  • fastagofficial FASTagOfficial (@fastagofficial) reported

    @mk15091998 @Paytmcare We sincerely regret the inconvenience caused to you. Please accept our sincere apologies. Kindly call customer care no of your issuer bank or you may lodge a complaint at NHAI Helpline- 1033.

  • _sukhiaatma Jatin Rathod (@_sukhiaatma) reported

    @Paytm I am getting server error while verifying pan card details for upgrading my Postpaid limit

  • rocky67v D🇮🇳 🚩 (@rocky67v) reported

    @Paytmcare @Paytm why is the fuel allowance wallet not working since February?? Does payment by scanning POS QR code not count in payment??

  • AnilSur09967557 Anil Suryawanshi (@AnilSur09967557) reported

    @Paytm @PaytmBank Dear Team, Amount deducted on 04-08-2021 of rs 2285/- but the merchant has not recived payment till date request you to kindly help. I have confirm with the @HDFC_Bank Also Upi Reference No last 4digit is -2767 Regards Anil Suryawanshi Mob No 8830705569

  • ritukhilrani Ritu Khilrani (@ritukhilrani) reported

    @Paytm @Paytmcare I have been trying to send you emails that a UPI transaction I did today was successful but yet receiver has not received the money. But yet you are not responding. Kindly address the issue

  • ayushrajput2524 ayush rajput (@ayushrajput2524) reported

    @Paytmcare @Paytm i tried to update my number but when it come to face verification it show unable to upload selfies and try again how can i fix this?

  • Shamsha64149748 Shamshad Shaikh (@Shamsha64149748) reported

    @Paytm @Fiserv @Atos I am jobless please help me give me 1 opportunity to prove myself i am Disable person please reply me