Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/07/2025 01:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh and Coimbatore.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • vivupadhyay Vivek (@vivupadhyay) reported

    @Paytm @Paytmcare i have been trying to get access to my merchant account from past few months and till now all i get from you guys is we are processing your request. Great Services @vijayshekhar

  • ashishverma0697 Ashish verma (@ashishverma0697) reported

    @Paytmcare @GooglePay @AppleSupport I called google pay for this issue but they said we are a medium for the transaction and we cant do anything Paytm is no reply to my ticket and apple said to talk to you bank for this issue. I need my refund.

  • surjith9 surjith (@surjith9) reported

    @Paytm @Paytmcare dear paytm when u give postpaid loan to customer if ur customer give any reference number it should be cross-checked right? Someone took loan in Paytm and given my number as reference and I am getting calls from recovery team, please resolve my issue.

  • Himansh72495972 Himanshu sehgal (@Himansh72495972) reported

    @Paytmcare hello i want to close my paytm postpaid plz help me..

  • vivupadhyay Vivek (@vivupadhyay) reported

    @Paytm @Paytmcare I have been trying to get access to my merchant account from past few months as i lost my primary no. and all i hear from u guys that we are processing and transferring calls between different department. Great service @vijayshekhar

  • RohitTurkar7 Rohit Turkar (@RohitTurkar7) reported

    @Paytm very very bed Service😡😡😡

  • Manitfashions Rahul Jain Gandhi (@Manitfashions) reported

    Installed paytm machine 7days ago, but network issue is same as I talked earlier with your paytm employee, very bad service, I am from jodhpur @Paytm @Paytmcare @paytmjodhpur

  • VinayDokania Vinay Kumar Dokania (@VinayDokania) reported

    @imvaishalisingh @Paytm @Paytmcare Avoid Phone pe.. it's too slow. Gpay is kind of..ok

  • immickeykapoor Mohit kapoor (@immickeykapoor) reported

    @Paytmcare hi paytm care, my paytm account got flagged, can you help me?

  • shyamjimishra26 shyamjimishra (@shyamjimishra26) reported

    @Paytmcare @adityaanand13 Paytm cheat to customer

  • Princes67988971 Princess10 (@Princes67988971) reported

    @Paytm Need help

  • ranjan19harsh Harsh Ranjan (@ranjan19harsh) reported

    @Paytmcare @Paytm I go to shop for paytm KYC all the process are done but still My paytm kyc is not done please solve this problem as soon as possible.

  • dineshagarwal59 DINESH KUMAR AGARWAL (@dineshagarwal59) reported

    @IndiGo6E @Paytmcare note this and check the status, i hv already checked and sent screenshot over app support chat. but there u r not replying since 3 days

  • IhmNik Nik_ihm (@IhmNik) reported

    @Paytmcare My money is stuck with paytm since 10th April 2020 and customer care is so unorganized that every one will provide a different and irrelevant answer.

  • Shanukh69482942 Shanukhan (@Shanukh69482942) reported

    @zebpaysupport @paytm @Paytmcare plz help me 17 days ago but my account is disabled

  • Dhanu75679958 Dhanu (@Dhanu75679958) reported

    @Paytmcare @ksbishtc fraud transaction having on my bank account plese help @Paytmcare 🙏🙏🙏🙏😭😭😭

  • UTIPANServices UTIITSL-PANCardServices (@UTIPANServices) reported

    @AlokNandi4 @Paytm The said screenshot is not pertains to UTIITSL. You may contact the other service provider i.e. NSDL in this regard.

  • haris123jamil12 Haris Jamil (@haris123jamil12) reported

    @Paytmcare Bullshit! I am still waiting since yesterday. @vijayshekhar can u plz help me with this

  • PritamP11316075 Pritam Panda (@PritamP11316075) reported

    @Paytmcare please fixed my issue related rent payment...my money is not credited my bank account .now 2 days has gone.. please fixed my issue as soon as possible

  • Besly_David Besly D (@Besly_David) reported

    @Paytmcare Hi @Paytmcare , please avoid sending the packages with untrustable services which don’t even have a customer care number. #delhivery

  • AsifAli0783 asif ali (@AsifAli0783) reported

    @paytmbankcare @Paytmcare please raise charge back against this payment as soon as possible now i didn't receive any service from marchant end so I have already shared confirmation documents please check your DM and ticket I'd :- 3132553802 @paytmbankcare

  • post2seth Gaurav Seth (@post2seth) reported

    Why payment gateway companies has very poor support for even merchants? I understand they remove support for consumers, but why merchants? Maybe @paytm or @vijayshekhar must have good merchant support. Let I try to signup with Paytm for merchants. thanks @Razorpay

  • tarungoswami06 tarun goswami (@tarungoswami06) reported

    @Paytm I have booked a flight for my uncle and due to medical condition(covid positive) he is not able to travel. As per DGCA policy there is no cancellation charges for the same and the same updated by paytm and air india team.But now i received a mail for deduction of 7k. help

  • jewrocks jeevam wadhwa (@jewrocks) reported

    @paytmbankcare @Paytm @Paytmcare I have addressed my issue many times but i did not get any resolution till now. Can i get a call as i am unable to connect with customer care

  • Dhanu75679958 Dhanu (@Dhanu75679958) reported

    @Paytmcare @nitin_dembla fraud transaction having on my bank account plese help @Paytmcare 🙏🙏🙏🙏😭😭😭

  • Dhanu75679958 Dhanu (@Dhanu75679958) reported

    @Paytmcare @surjith9 fraud transaction having on my bank account plese help @Paytmcare 🙏🙏🙏🙏😭😭😭

  • Warchief_Meepo Warchief_Meepo (@Warchief_Meepo) reported

    @Paytmcare Please help me, i need help with a refund

  • nksingh92a Navneet kumar (@nksingh92a) reported

    @Paytmcare @RBI @FinMinIndia Very pathetic service from PAYTM customer care. My wallet is activated and I am not getting my refund since tom from IRCTC. Made a complaint to 24×7 service and care several times. No one gave the satisfactory results. Pls help.

  • nksingh92a Navneet kumar (@nksingh92a) reported

    @Paytmcare @FinMinIndia @RBI I have sent the screenshot and every detail via DM. Kindly help in getting the refund.

  • amar_m00 Amar (@amar_m00) reported

    @Paytm pllzzz sir reacive my call your customer care not receive my call your care services very bad