Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (40%)
• Transactions (30%)
• Website (15%)
• Login (10%)
• Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.

City	Problem Type	Report Time
Chhindwāra	Mobile App	3 days ago
Jaipur	Mobile App	6 days ago
New Delhi	Mobile App	11 days ago
Yamunānagar	Website	13 days ago
Mumbai	Website	19 days ago
Greater Noida	Mobile App	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Foger Rederer (@RubberBullet2) reported 7 minutes ago

  @Paytmcare @Paytm Hello team, I'm not able to login to my Paytm app since this morning and keep getting a message that says access denied as my number is blocked from accessing Paytm. Please look into this and help me login.

• 
  NAGENDRA SHARMA (@NSharma444) reported 9 minutes ago

  @Paytmcare my mobile no is 9837490909my Paytm acount is blocked plz help

• 
  𝑽𝒂𝒏𝒚𝒂𝒂. (@Vanyabeingvanya) reported 12 minutes ago

  @Paytm @Paytmcare IS THERE A WAY CUSTOMER CAN CONTACT YOU!??? I HAVE BEEN TRYING TO GET AN UPDATE ON THE TICKET RAISED 3 WEEKS BACK BUT NO RESPONSE AT ALL!!!!!

• 
  Kautilya (@phsenag) reported 15 minutes ago

  I downloaded @Paytm app on someone's phone and denied sms access still it auto fetched the otp when all the permissions were OFF. this is very concerning, Uninstalled Immediately after that. @vijayshekhar

• 
  Vijay Raghav (@VijayRaghv) reported 15 minutes ago

  Dear @IndiGo6E pathetic service no response every executive just repeats the same automated reply like robots rather then giving a solution since I booked through @Paytm one more worst decision I don’t even understand how people are bearing this from you both

• 
  Akshay Gupta 🇮🇳 (@akshayguptaddun) reported 20 minutes ago

  Dear @Paytmcare, my #Paytm account has been blocked without any prior notice, and I’m unable to access/use any services. Kindly review my account and help resolve the issue as soon as possible. Thank you. @Paytm

• 
  Kannan (@KannanD85622531) reported 20 minutes ago

  @Paytmcare I sent details in DM.. Please solve my problem..

• 
  v anand (@vevanand) reported 22 minutes ago

  @Paytmcare Still waiting for your response. Not able to login.

• 
  Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported 22 minutes ago

  @Paytmcare @KatDev Check DM. Error still persists.

• 
  Ravi Kumar (@asliravikumar) reported 23 minutes ago

  @Paytmcare You don't seem to understand what I'm saying. Paytm postpaid accounts have a limit that the customer uses and pays monthly. I needed to close the account. I am requesting you to stop saying you are giving me other information.

• 
  prafful m (@praffulm1) reported 28 minutes ago

  Hi @Paytm @Paytmcare I've been asking for support regarding an issue if u could please help me connect with somebody to resolve the same

• 
  Chandan Yadav (@M_chandan_yadav) reported 35 minutes ago

  My Paytm account has been blocked. I have reached out for assistance previously as well, but I still haven't received a response. What abysmal service! @Paytm @Paytmcare

• 
  AMAN K KASHYAP (@akdominator) reported 36 minutes ago

  @Paytmcare please help

• 
  Vijay Raghav (@VijayRaghv) reported 37 minutes ago

  @Paytmcare excuse me sir I’m still on hold from past 4 days why is the system so ridiculously slow airlines has sent an email clearly that refund has been released it’s you guys that should refund me still waiting for a call and the refund @Paytm @PaytmTravelCare

• 
  Bhoopendra chaurasiya (@Bhoopen_8085) reported 37 minutes ago

  @PaytmCare My Paytm account has been blocked suddenly. I am unable to make any transactions. Please look into this matter urgently and help me unblock it.

• 
  SALMAN SAIFI 📊 (@salmansaifi89) reported 40 minutes ago

  @Paytmcare Issue not solve till now

• 
  SumitKanojiya_Official (@SumitKanojiyaX) reported 42 minutes ago

  @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP.

• 
  ✨ Simran_SidHeart 💙 (@RealSidh1212) reported 45 minutes ago

  @Paytm Why is my mobile no bearing blocked from accessing paytm.I have not done any transaction suspicious.I have been using Paytm for many days and if this happens to me it is quite frustrating.Solve the issue quickly and I have messaged to paytm cares but no reply. @Paytmcare

• 
  Kannan (@KannanD85622531) reported 49 minutes ago

  @Paytm @Paytmcare I am writing to inform you that I realized today that my Paytm account (9994871203) has been blocked. ​I kindly request you to look into this matter, clarify the reason for the block, and restore access to my account as soon as possible.

• 
  Kunal Dethe (@KunalDethe) reported 49 minutes ago

  Paytm for Business has got to have one of the worst customer service systems I’ve ever dealt with. A “specialist” is always being assigned but somehow never actually shows up. The AI bot just loops in the same useless response. @PaytmBusiness @Paytmcare @vijayshekhar

• 
  Dustu Chele (@DattaWhat) reported 53 minutes ago

  @Paytmcare @Paytm I am unable to login to my Paytm account from the last 5 days. Getting “Access Denied” error every time. Tried reinstalling app, clearing data, and even formatting my phone, but issue is still not resolved. Please help urgently

• 
  Kautilya (@phsenag) reported 55 minutes ago

  @Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw

• 
  Dhanush (@Dhanush15194029) reported 56 minutes ago

  @Paytmcare my Paytm account has access denied please help me

• 
  Vijay Raghav (@VijayRaghv) reported 56 minutes ago

  @Paytmcare There’s no response from any one and why don’t you have any working number where I can reach out to people pathetic experience I’m still on hold from yesterday airlines @IndiGo6E @allianceair have initiated full refund but you guys are still charging me cancellation fee

• 
  Prakash Agarwala (@Agarwala2003) reported 58 minutes ago

  @Paytmcare you have pathetic customer support service. I had booked a bus from Paytm app but the bus cancelled that too when I connect with the bus driver. Your app didn’t provide any info. After complaint I still not received my refund. Is this the service you are delivering?

• 
  .🤦‍♂️ (@Hutiyacasm1) reported 59 minutes ago

  @Paytmcare @jagograhakjago Please help

• 
  Deepak Pandey (@deepak_pandey02) reported 60 minutes ago

  @Paytmcare Hi @Paytmcare Team, It's been a week from last discussion and more than 20 days since I raised the issue ticket but still there is no resolution and response. Kindly look into this matter.

• 
  Finance💰 Films 🎬 Tech 📱 (@shawvicdas) reported 1 hour ago

  @Paytm Fix your finances, switch jobs -- if your salary struggles in just 2 weeks

• 
  Satyabrata Ray (@SatyabrataRay15) reported 1 hour ago

  @Paytm My mobile no bearing 7008217093 access denied issue still not resolved even after messaging to paytm cares.Inhave been using Paytm for last 10 years if this continues how can I trust this.Plz resolve the issue

• 
  AVANINDRA SINGH (@avanindra_sigh) reported 1 hour ago

  @Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.