Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (33%)
- Mobile App (33%)
- Website (17%)
- Login (11%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Yamunānagar
|
Website | 22 hours ago |
|
Mumbai
|
Website | 7 days ago |
|
Greater Noida
|
Mobile App | 8 days ago |
|
Hyderabad
|
Login | 21 days ago |
|
Dārjiling
|
Transactions | 28 days ago |
|
Bengaluru
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rajesh Nitin (@nitin_rajesh) reported@Paytmcare You are fraud. Not solve issue
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Krishno Biswas (@KrishnO04) reported@Paytmcare I have sent both the problem and my details, please resolve it quickly @Paytmcare
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Monish Kumar Chaurasiya (@mk_chaurasiya) reportedI just booked a gas cylinder through @Paytm because I've got a reference number from @indane_gas @indanegasonline few days ago but I've not got a dsc number and when my gas cylinder will be delivered???? It's disgusting I need help 😭😫😔 #paytm #help #IranWar
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anoop (@anoop1402) reported@PaytmBank I am unable to view my balance in my Paytm Payment bank Acct. After uninstall and reinstall of the app, now I am not able to login at all. I get error- due to technical reason try after some time. Can you investigate urgently? @Paytm @paytmbankcare
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytmcare Is this your service to customers you have not refunded.Customer is not your priority.
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ANIL KUMAR JAISWAL (@janil01654) reported@Paytmcare @Paytmcare @Paytm I’ve DM’d 4 times but no fix for 25 days. “Access Denied / Hang on tight” appears right after entering my number (OTP screen never comes). Tried reinstall, network reset, other networks/devices. Looks like false device/IP block. Please resolve.
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Keshavb (@Keshavp_1702) reportedpaytm has gotten so bad recently. so many glitches, very slow. asked me to fkn change my UPI pin every two months. **** you @Paytm switching to google pay (which has a very seamless and quick onboarding process and a v clean UI)
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anoop (@anoop1402) reported@Paytmcare can someone look into why I am unable to access my PPBL account?
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ByAswinmv (@asweeenmv) reported@Paytmcare Okay I will be waiting for the issue to resolve as soon as possible
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deb (@26_deb) reported@Paytm / @Paytmcare I bought a Spicejet flight ticket using Paytm , but spicejet cancelled the flight & refunded the full amount but asked me to check with the Paytm. But no way I can connect to Paytm customer care , I created a ticket 200011502474 on 3rd may,no reply till now.
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Zishan alam (@Zishanalam1994) reported@Paytmcare @Paytm @IndiGo6E Paid ₹2,552 (Txn: #202648815687274) for a confirmed trip. Now I’m stranded with no support from the app. This is a clear "Bait & Switch" fraud. Requesting immediate refund + compensation for the price hike
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preetham shyam (@ShutterCoder) reported@Paytmcare Just want to know, if there was a balance in my wallets. Specifically general walletand food wallet. What happened to that ? Your help and support is a joke.. it has zero intelligence and it does not understand customer queries. Even not able to assign to human operator.
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Mohd Shafi G (@MohdShafiG4) reportedI'm facing a technical glitch during the KYC process. Even though my loan offer is approved, the selfie upload is failing with a processing error. Please help me move my application forward." @Paytmcare @Paytm
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Kasish Sherpa (@kasish_sherpa) reported@Paytmcare I made a mobile recharge of 982 it's been 2days it's still stuck on pending, money is already deducted come on fix it. I have raised ticket too still no help all u say it's it's under process.
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Sanketparekh (@Sanketp42914175) reportedHi @Paytm @Paytmcare Facing an issue with payments on low internet. The app doesn’t show any warning, and transactions stay in “processing” for long. I retried thinking it failed, but both payments got completed (duplicate payment).
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Ameer khan bhutta (@Ameerkhan1868) reportedMy issue is still unresolved. I’m repeatedly getting the same “please wait, work in progress” response with no proper update or solution. This delay is affecting my payments and work. Please resolve this urgently or provide a clear timeline. @PaytmBusiness @Paytmcare @RBI
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Mithlesh ***** (@mithlesh_mutha) reported@Paytm too bad service unable to contact your assistance team. Lost my paytm bank details card details how do i get it back? Paytm app says to update my iOS but my phone doesn’t support. What to do now? Need to transfer money to other acc
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Neelesh Purohit 🇮🇳 (@aapkaneelesh) reportedDear @Paytmcare i am also having this same issue from yesterday and unable to use the app. please help us urgently @vijayshekhar ji please help
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Vaibhavvvvvvvvvvvvv (@iamvs2002) reported@Paytmcare Still waiting. Its urgent please help
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Anuja Doshi (@DianaMistr71491) reported@Paytmcare no reply what kind of service is this
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Chiraayu patell 019 (@patelchirayu5) reported@Paytmcare Hi @Paytmcare , My father is outside of india and got his new mobile as his old mobile is not working . He want to start his paytm account but couldn’t ablt to login as OTP is not coming
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Prateekk.eth (@prateekverse) reportedI will be a dormant customer. Cheating is new business of @Paytm partnered with @SwiggyCares who do partnerships and write t&c and scam customers.
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darsh patel (@darshrockzz) reported@Paytmcare One my personal loan from hero fincorp completed in sep 2024 but on 3rd May 11 40am debit 9640 rs. I asked to hero fincorp they said this transaction done by paytm so I share my noc n bank statement to paytem support foram they create ticket for it but no response.
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rajesh malhotra (@rajeshm15918645) reported@Paytmcare Dear sir you are not demanding any details via direct DM so I request you to please resolve my issue as soon as possible
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darsh patel (@darshrockzz) reportedDear @Paytm one of my loan closed In back 2024.. but u debit extra emi on 3rd May 2026 how make that sense I already share noc n current bank statement.. your team not answering your chat boot don't understand issue.. whome should I call @vijayshekhar ....????
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Eshaan Enterprises (@GladiatorSafe) reported@Paytm How much do you charge for integrating payments gateway on a website?
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Bhabesha Swain (@BhabeshaSwain) reported@Paytmcare I can't do share screens on WhatsApp for my personal reasons. If possible to solve the problems in calls then you are proceeding otherwise I can't dm your personal number.
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Om Shukla (@OmShukl78340424) reported@Paytm Big scam with customer don't Go with paytm
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Ishita (@Ishitam1001) reported@Paytm this is extremely frustrating. I made a wrong UPI transfer last night and have been trying to get human support since 8 AM. Ai said a ticket was created and someone would reach out — but instead, after 3 hours, the issue is suddenly marked as resolved with 0 help.
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VasanthKumar M (@Vasanthkumar_MC) reported@Paytm "I am from Tamil Nadu. Your bot support is not helpful. Please provide a human agent who can understand my issue." The agent block my number