Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (56%)
• Website (19%)
• Login (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.

City	Problem Type	Report Time
Kolkata	Mobile App	8 days ago
Kolkata	Login	10 days ago
Varanasi	Login	12 days ago
Dehra Dūn	Login	12 days ago
Delhi	Mobile App	15 days ago
Kolkata	Mobile App	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohd Samsuddin (@Samsud_) reported 5 minutes ago

  @Paytmcare @Paytm even when customer care called the moment I said I wanted to deactivate the Soundbox the call was disconnected. Another representative called back I explained everything again and I was told the issue was resolved but nothing was actually done I'm still being charged every month

• 
  Shiv Mohan (@shiomohan) reported 9 minutes ago

  Pathetic service by @Paytm I have raised the complaint 10days back but still issue not resolved. Complaint number is 500010538536.

• 
  SURESH KUMAR (@SURESHK63423824) reported 9 minutes ago

  @Paytm When will Paytm Payment Bank customer deposits be processed?

• 
  Trishant_13 (@13Trishant) reported 10 minutes ago

  I am Facing financial harassment by @Paytmcare @PaytmBusiness . Unauthorized Soundbox activated on MID uTAcde80738085895055 without consent. ₹155 deducted for a non-existent device. Support ignoring Case 200012302389. Resolve immediately before I escalate to @RBI Ombudsman.

• 
  TheIndicSphereX (@Luckiestone04) reported 13 minutes ago

  @Paytmcare Merchant who is receiving 1000 of transaction everyday, why he will contact his bank for me...@Paytmcare Waseem ..Do you really think this ? He is simply saying i have not received the money & I cant help further .

• 
  Tejas (@Tejaravir) reported 15 minutes ago

  @Paytmcare For the second booking ID 27263012824 (PNR: Y662GY), I have also re-attached the official IndiGo Tax Invoice confirming the statutory airport tax refund of ₹1,221.00. Please link both of these tracking amounts to my active support Ticket #200012164355. Thank you!

• 
  vishnu poddar (@VISON2233) reported 15 minutes ago

  @Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised

• 
  The notorious banker (@kishus456) reported 17 minutes ago

  How many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????

• 
  Mohit Gupta (@MohitGupta90_) reported 17 minutes ago

  @Paytmcare @Paytm all services down in NCR for last 5 hours. What’s happening?

• 
  Sameer sharma (@sameerdj16) reported 17 minutes ago

  @Paytm Worst service ever , I have booked a flight ticket via Paytm, after 6 hours my booking gets confirmed showing on Paytm but , when I confirmed it with Airlines it gets cancelled and money also gone ! Time to knock doors of Consumer court

• 
  Ayush Agrawal (@sumitagrawal729) reported 25 minutes ago

  Hi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help

• 
  Brundha (@brundhareddy24) reported 30 minutes ago

  @Paytmcare I raised a refund request under Ticket ID 200011741269 more than a month ago, but the issue is still unresolved. Multiple followups have not resulted in any update. Kindly look into this on priority and process the refund at the earliest. Pls provide a status update.

• 
  jain jain (@saurabhj77) reported 32 minutes ago

  @Paytmcare @vijayshekhar This is sheer non sense. For a week u guys didn't do anything on my complaint and suddenly reply me that the issue is resolved without giving me call. Ridiculous...!

• 
  Rohit Gupta (@roohiitgupta) reported 34 minutes ago

  @Paytmcare I have made a flight booking using Paytm travel through app I opted seat selection for the respective airlines, later airline confirms booking but not the seat selection Do help @Paytm

• 
  MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported 34 minutes ago

  Truly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness

• 
  Jitendra Sarswat (@sarsjits) reported 40 minutes ago

  @KartikDiscovers Aesa Kyun Laga bhai. I am one of the early user of this type of service which was launched by @Paytm for buying 2 wheeler. Also I worked there in those days so I thought why not. It was a charm to purchase and get hell lot of vouchers.

• 
  Aakash Goyal (@AakashG0yal) reported 40 minutes ago

  @Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.

• 
  yugalll (@mib0098) reported 42 minutes ago

  pathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.

• 
  Samir Gangar (@Samir_N_Gangar) reported 43 minutes ago

  @Paytm the most pathetic service- its a scam I booked a flight from mum - blr, when i tried to check in, it said it was cancelled, no one contacted, neither is there any helpdesk to answer your queries, you will just be redirected by the ivr from one extention to another

• 
  Manisha Jha (@manisha20jha) reported 44 minutes ago

  @Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution

• 
  Prayas Biswakarma (@kyuteboi) reported 45 minutes ago

  @Paytmcare Still not update ? Worst service @paytm @paytmcare

• 
  Surender Singh, CMT,FDP (@suren_investing) reported 46 minutes ago

  @vijayshekhar , your Paytm service sucks..if there are any frauds, nobody responds in either online chat an ur AI chat both has lower IQ than 5 Yr old..Please get u house in order on such simple issues before projecting on cutting-edge tech @Paytmcare

• 
  jain jain (@saurabhj77) reported 46 minutes ago

  @Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side

• 
  Swapnil Harkanth (@swapnilharkanth) reported 47 minutes ago

  @Paytmcare @Paytm You and your team are the most unprofessional service providers out there. Your representatives from Jalgaon, Maharashtra strung us along for 2 weeks to get a damn QR code approved, took at least 25-30 OTPs, harassed ******** out of our staff and now they are asking for more documents. This led to loss of business because we had to use a personal QR code to accept payments. We are now going ahead with @PhonePe and I will make it a point to strongly recommend people to NOT use your services. Rot in hell ********.

• 
  Prashant Bhadoria (@Prashant_S_Gwl) reported 47 minutes ago

  @Paytmcare I still cant login paytm showing security alert

• 
  Karthik Malyala (@malyalakarthik9) reported 48 minutes ago

  There is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare

• 
  Giri Sai (@noxiousgiri) reported 48 minutes ago

  @Paytmcare If u don’t understood the issue, here it is, how come the gift card got redeemed on 6-6-26. On 5-6-26 the gift card is in valid state, u tried to redeem at pvrinox. But the code isn’t working. How it got redeemed on 6-6-26? Rather than expired on march-19-26? Kindly read tweet

• 
  Ankush Popli (@ankushpopli444) reported 49 minutes ago

  Totally fraud @PaytmBusiness don’t buy card machine still can’t help for last 3 days shame on you @Paytm @Paytmcare #BycottPaytm

• 
  White Spartan (@MR_WhiteSparten) reported 50 minutes ago

  Hi @PaytmBusiness @Paytmcare , I am facing a severe battery issue with my Paytm Soundbox 4.0. Previously, it worked fine, but now it drains daily even with limited 9 AM - 9 PM usage. It falsely announces "Battery Full" within just 5 minutes of charging. Please help me replace thi

• 
  aware zone (@ZoneAware) reported 59 minutes ago

  @Paytm @YoloBus My Srinagar–Delhi bus 5 July was scheduled to depart at 3:00PM. I reached the boarding point at 2:00PM but the driver informed me the bus had already left at 1:30PM due to an “issue.” No prior call SMS or notification was sent. Yet my refund has been denied twice.