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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (44%)
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Login (33%)
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Mobile App (22%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Meerut |
Login | |
| Bhopal |
Mobile App | |
| Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ajeet Chaudhary
(@ajeetchaudharyy) reported
@Paytmcare your team is useless i was seeking for help regarding my paytm postpaid issue.
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Competitionplus.in
(@CompTitionplus) reported
@Paytmcare Sir, a request to please see the ground reality of your system. I am disappointed that being a long time customer, i am not getting solution to my problem from past 1 month. My wallet is frozen, my 6000/- in pending and more over submitted documents multiple times.
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lokeshjain
(@lokesh_jaintwit) reported
@Paytmcare @MITESHBIHAR Calling paytm toll free no. for 4 days in a row 18001204210 with NO LUCK. No one ans call for 40 mins - hour and then line is disconnected. Went to your preferred partner listed on you app to activate my fasttag / complete KYC and they say they can't do and to call customer care.
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Apurva Surana
(@apurvrad) reported
Worst customer service by @Paytm @Paytmcare Why refund of one of my fastag hasnot been done Pathetic service
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Patel Purple
(@patelnn286) reported
@Paytmcare why you not answered..... @RBIsays this paytm have no customer care executive so what we do?
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Deny King
(@DenyKing17) reported
@Paytmcare please my Paytm unblock help me
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Muztaba Ahmad
(@muztaba_ahmad) reported
Hello @Paytm @Paytmcare I have issue with my KYC. Due to which my account was freezed. I tried to solve through in app 24*7 help section from 24 oct but still no resolution even I pinged multiple time but no response. I didnt get your unprofessional & irresponsible behaviour.
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rahul singh
(@rahulsrinet251) reported
@Paytm do you people have any coustomer care , to which any one contact to a person for the issues which are not listed in you 24*7 support menu in your app. My no is 9918016001. And I am trying to contact your coustomer support since last 7 days.
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naveen patidar
(@naveenpatidar96) reported
Issue in sound box but not help by Paytm team @Paytmcare @paytmbankcare
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lokeshjain
(@lokesh_jaintwit) reported
@Paytm Horrible support when you can't even solve basic queries. Calling paytm toll free no. for 4 days in a row 18001204210 with NO LUCK. Went to your preferred partner listed on you app to activate my fasttag / complete KYC and they say they can't do & to call customer care.
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Anshuman
(@Anshuman_116) reported
Hello @Paytmcare my account is blocked from 5-6 month u guys are not helping me in any way pls help
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Adarsh Y.
(@SatvikamShivam) reported
@Paytmcare Issue Is Resolved
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Nayis Ahmad
(@NayisAhmad) reported
@Paytm @Paytmcare Hi Paytm I have raised a support ticket with ticket # 3233925634, i have been waiting since 2 days but there's no response. I had checked with cred app support, they say Paytm has received the amount successfully. Please check this priority.
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Sumit Kumar
(@sumitroyal058) reported
@Paytm @PaytmBank I am not able to do KYC of my mother's account to open savings account. Kindly help me with the same.
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JAWAHAR LAL MEHTA
(@kumudjlm) reported
@Paytm @RBI Ref tweet to paytm. for Wallet non opn. & KYC. Calls from 9073340383 , paytm customer care & Noida person, 8638446856 came . Both asked for card details. Noida person withdrrw ₹10,000 from 2 a/c bank reported Paytm a/c.Tied20,451 & 22575 but failed Pl check & help
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Rohan Mathur
(@rohan_mathur1) reported
@Paytmcare I wanted to make a utility payment through your paytm postpaid service but it didn’t show me an option to do so. On trying your help section, all we can converse with is a freaking bot. No direct option to speak with an executive is what I am saying. And issue’s still unresolved.
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Pallavi Sahay
(@SahayPallavi) reported
@Paytmcare I have still not received any response from paytm for my query. Services from paytm is really ver slow and bad
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Rohan Mathur
(@rohan_mathur1) reported
@Paytm @Paytmcare Absolutely horrendous customer care. No option to directly speak with an executive.
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lokeshjain
(@lokesh_jaintwit) reported
@Paytm After 1 hour 1 minute agent answer the call and takes exactly 5 seconds to disconnect the call. Horrible service run by PAYTM Ineffective run co. by ineffective customer care.
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Competitionplus.in
(@CompTitionplus) reported
@Paytmcare Sir, a request to please see the ground reality of your system. I am disappointed that being a long time customer, i am not getting solution to my problem from past 1 month. My wallet is frozen, my 6000/- in pending and more over submitted documents multiple times. Pls revert
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Ajeet Chaudhary
(@ajeetchaudharyy) reported
Dear @Paytm I'm trying to connect with you regarding my paytm postpaid. I'm unable to use paytm postpaid. Kindly resolve my issue as soon as possible.
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Harinderjit Singh Mtalde
(@sahilaloona) reported
@Paytm Hi I am unable to complete my kyc on Paytm Have done multiple attempts Please help me in this regard I hope positive response from your end
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vijaymaliya7555. maliya
(@Vijaykkbk) reported
@Paytmcare Merchant totally diceline for service money not received
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Competitionplus.in
(@CompTitionplus) reported
@Paytmcare Sir, a request to please see the ground reality of your system. I am disappointed that being a long time customer, i am not getting solution to my problem from past 1 month. My wallet is frozen, my 6000/- in pending and more over submitted documents multiple times. Pls revert
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Ankit Dubey
(@AnkitDu49406682) reported
@Paytm please refund the money. order No Order No is 19509472839 12:01 pm, Nov 02 2022. I am not able to connect with any of your customer representatives, they are very busy. in fact they are saying we are Paytm bank and your order is from another route. #Paytm
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Anshuman
(@Anshuman_116) reported
@Paytmcare help my account is blocked from 6 month
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Lucious
(@Lucious010) reported
@ektarsingh @PaytmBusiness @Paytmcare Let done_crack on Instagram help you
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Sabarauyoob
(@beingsaberkhan) reported
Worst experience @JandKBank 1938 -2022 En sai achi tou @Paytm , (2010 ) Bank hai .Atleast customer ko pareshan tou nhi kartay .Due to upgradation of mPay, MobileBanking facility will not be available from 02-Nov-2022 - 11 PM to 03-Nov-2022 - 1 AM. Inconvenience regretted. JK BANK
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Abhishek Sharma (अभिषेक शर्मा)
(@kiilingseason) reported
@Paytm @Paytmcare Hey, I have already completed my KYC with my paytm wallet number 9643500420 but i am unable to use my wallet nd my fastag is attached with paytm wallet nd its already been more than 48 hrs. There are no customer service available with paytm. Kindly resolve it.
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Arjun V S
(@arjunvssreeju) reported
@paytmbankcare Someone did a fraud transaction through postpaid @Paytm kindly help asap