Paytm

Is Paytm down?

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/10/2026 18:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (25%)

    Login (25%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.

Loading map, please wait...
City Problem Type Report Time
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Kamesh17109847 Kamesh (@Kamesh17109847) reported

    @Paytmcare you idiots. You app just ****** my brain. Its been 2 days and i have no way to get customer support. I want to access my account.

  • FilmykeedaNiks Nikhil Chhetri (@FilmykeedaNiks) reported

    @Paytmcare @PaytmMoney plz help and guide

  • KumarAnkit1990 Ankit Srivastava (@KumarAnkit1990) reported

    @Paytmcare I've transferred rent to landlord dated on 04-may but amt. still not received. total amt. debited from my account. and show transaction successful.2 business days pass away but no authentic reply by the paytm.Plz resolve my issue and reply authentic revert. 9454044725

  • SojraniMS MS (@SojraniMS) reported from Nāgpur, State of Mahārāshtra

    20 days have gone by.. But these cheat @Paytm @Paytmcare are not returning my money. Can anyone here help me in filling a legal complaint against them ?

  • NajeebBaig12 NajeebBaig (@NajeebBaig12) reported

    @Paytmcare hi I have raised a query of of duplicate charges on Paytm the customer care advised to adjust in my next bill this is pathetic

  • tragzt raghav (@tragzt) reported

    @Paytm My Order : 13383535752 Date of Order : 21st April 2021 NO DELIVERY YET. Raised multiple query on your support page. 24x7 1st date : 28/4/2021 2nd date : 5/5/2021 3rd date : 8/5/2021 Hoping to get delivery on the promised date.

  • naik_sp Shantanu naik (@naik_sp) reported

    @Paytmcare @DisneyplusHSP @hotstar_helps Neither hotstar nor Paytm took any responsibility to inform the customer in case of transaction issue and my subscription was cancelled even without any notice. Not received any fair support from hotstar till now . Mob : 7337595254

  • Kamesh17109847 Kamesh (@Kamesh17109847) reported

    @Paytmcare you idiots. Your app just ****** my brain. Its been 2 days and i have no way to get customer support. I want to access my account.

  • _iamrajaryan Raj Aryan.☬ (@_iamrajaryan) reported

    @Paytmcare @Paytm I recharged my bsnl number , the amount got deducted from the account but the recharge was successful but the service provider is still saying “insufficient balance” seems amount deducted recharge couldn’t be processed, please refund the deducted amount asap!!

  • BarkatA26344614 Barkat Ali (@BarkatA26344614) reported

    @paytmbankcare @Paytmcare @PaytmBank please update me on my query id 187423389 I AM waiting since 9th April please resolve my issue as soon as possible.

  • jaymish6614 Jay Mishra (@jaymish6614) reported

    @Paytmcare @BiswaRa16851567 Dear paytm I seen last few months paytm grievance support service last his credibility like a bjp government why you didn't refund a time frame either you make. A refund on time or we would be file A suit against you #paytm naa karo

  • CrYpToAbhEshek Abhishek Pandey (@CrYpToAbhEshek) reported

    @Paytm What the hell are you doing! Why you not provide UPI depositing to crypto exchange. Crypto followers start a campaign against Paytm Payment Bank if you are not going to fix it. And I will start it by closing my Paytm Account and unstall Paytm Aap. @NischalShetty RT 💪💪

  • Nandkis58791526 Nandkishore (@Nandkis58791526) reported

    @Paytmcare @Paytmcare worst customer care I have ever seen. Don’t even reply to the concern which is pending from 2 months.

  • ravishankar300 Ravi Shankar Kumar (@ravishankar300) reported from Bengaluru, State of Karnataka

    @vijayshekhar @Paytm How different it is from Cowin site ? Just used Paytm its saying no slot for next 4 weeks ..

  • KINGDAN79164559 DAN 🦁 (@KINGDAN79164559) reported

    @vijayshekhar @Paytm Use Quantum computing or Blockchain Technology with zero error.....that would be game changer 😎

  • Amzad05527913 🇮🇳Amzad🇮🇳 (@Amzad05527913) reported

    @vijayshekhar @Paytm Please also make some provisions so that your customers will be able to contact customer care executive in case of problem faced by them

  • akash8885 Akash (@akash8885) reported

    @vijayshekhar @Paytm Just to let you know, notification is not working. Slot opened in my are, got full and an hour has passed. No notification on paytm.

  • coolsunny898 Cool Sunny (@coolsunny898) reported

    @Madhumi34381721 @Paytmcare I have also facing the same issue with Paytm form last year. They didn't provide my refund and the airline saied they already refund the money to the marchent. @Paytmcare

  • sanjaymehta Sanjay Mehta 🇮🇳 (@sanjaymehta) reported

    @Paytm Doesn’t work. Gives an error on Safari on IOS and then tries to install your app, which I deleted years ago and will not reinstall.

  • manas_bhageria Manas bhageria (@manas_bhageria) reported

    @Paytmcare tried contacting customer care, but to no success. Sorry to say, but your customer care department sucks. Last try, Please process the refund ASAP.

  • droid_buz Droid Buz- The Tech News (@droid_buz) reported

    @Paytm Mere account se payment deduct ho gyi or #Paytm Postpaid valo ko mili nhi... Isse slow kya hoga ???

  • sarvebhavantus1 sarvebhavantusukhinaha (@sarvebhavantus1) reported

    @Paytmcare @Paytm will you please help me make the Paytm wallet operational. Fir the past week I’ve been trying to complete Video KYC but to no avail. Customer support is ridiculous - they r simply recycling the same messages to me.

  • TMaxfury TR|MaxFury (@TMaxfury) reported

    @Paytm i just created my paytm business account for my business but Qr code showing my real name instead of my business name. Plz help me out to fix

  • dhanvarshu dhanvarsha (@dhanvarshu) reported

    UPI transaction has failed, when i called customer care it says transaction successful. It so stressful @vijayshekhar @Paytm even on Paytm app i am unable to connect to customer care.

  • mathangi9in Mathangi R (@mathangi9in) reported

    @Paytmcare reg. repeat failed transactions for which refund hasn't been issued. not able to reach customer care through helpline. pls help

  • mohi1904 Mohini Varma (@mohi1904) reported

    @Paytm My money from my back while using Paytm UPI got deducted. But it's not added to my Paytm wallet. It was done yesterday. Where exactly my money has gone I'm still unable to understand. Please help

  • Tush292 Vishwanath Acharya (@Tush292) reported

    @Paytmcare Exactly how much time do you require ? I have been following up my refund case since April 7 And I see there are several people with similar issues on twitter Guess what, you're simply pocketing customers refunds it seems. Such a pathetic behaviour from Paytm

  • Rishabh19733060 Rishabh Gupta (@Rishabh19733060) reported

    @Paytm I have done gas booking on 2nd may and it's not delivered to me yet. I also tried to service provider but no proper response. This is the worst service by paytm. Please do the needful or refund my amount. Because of this my family is problem.

  • chandras_BE Chandrashekhar B.E (@chandras_BE) reported

    @Chowdhury2020 @Paytmcare @UPI_NPCI I got the same issue today. It’s automatically sending messages to those two numbers. Were there confirmation on if those are authentic numbers? #Paytm #paytmUpifruad

  • poojari_mr Mr Poojari (@poojari_mr) reported

    @Paytmcare My money is deductions, transactions have failed Call customer care number out of which call is not connected Call me in two day 8169696115