Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/18/2026 17:05

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShubhamGoyal06 Shubham Goyal (@ShubhamGoyal06) reported

    Time and again my toll is getting deducted from south India whereas I am the resident of Punjab, I have highlighted this issue several times despite that no soln has been done. Last Toll was deducted at Kozhinjii, @NHAI_Official @PaytmBank @Paytm Please look into this 🙏

  • babloogautam Babloo Gautam (@babloogautam) reported

    @Paytmcare Dear Sir/Mam my Order ID #18094755199 has been delivered but my order not recived please take strict action against the delivery boy and my order or my money refund in my account. because @PaytmMall Service is very gloomy.

  • NavdeepSYadav22 NavdeepSYadav2022 (@NavdeepSYadav22) reported

    @Paytmcare I am having some issue related to pl in paytm app trying to connect with Cc in 24×7 care but no one is responding from last 2 days kindly help

  • ravirnjankr RRK (@ravirnjankr) reported

    @Paytmcare Hi Paytm Team From last 8 years i am using Paytm application and paytm bank(4 year's).Please provide steps to deactivate paytm bank permanently because of trust issues. Due to money loss and support not provided.

  • RaviRaj23648354 Ravi Raj (@RaviRaj23648354) reported

    @DrAJ77744474 @Paytmcare Customer care number 7863943879

  • MrAshifreja Ashif Reja (@MrAshifreja) reported

    @Paytm credit card process very late you need understand customer don't want long process please complete quickly

  • soni_gaurav G K (@soni_gaurav) reported

    @vijayshekhar Hope @Paytm is working on a OS

  • prudvi_raju Prudvi Naidu (@prudvi_raju) reported

    @Paytmcare it's really worst service from Paytm , kindly don't use .

  • HRUSIKE80317389 HRUSIKESH SAHU (@HRUSIKE80317389) reported

    @PMOIndia help for praud ca for Paytm #paytmscam @Paytmcare @paytmscam help plz Sir needed to call to harresement me any time call for Paytm scammer

  • abhiveer909 Abhishek Shrivastava (@abhiveer909) reported

    @Paytmcare dear team I had send some money to my wife account but she did not received till now kindly resolve this issue

  • djay_vrm Dhananjay Verma (@djay_vrm) reported

    @Paytm pathetic service and customer support! It’s been so long that I have already paid my credit card bill using paytm wallet and bank did not receive it yet! I have already checked with bank sharing order id by paytm but no payment is yet received by the bank! 😡

  • krrishsingh07 krrish singh (@krrishsingh07) reported

    @Paytmcare It has been more than 6 days and till now there is no update at all on my issue. You are really worst company and have pathetic customer service. No one should use Paytm. They just fool customer

  • heyrathore Shekhar Rathore (@heyrathore) reported

    Hi @Paytmcare You are taking 4rs for each recharge, are you kidding? Make your service better and more user friendly so you can increase use of your app. Instead, you are doing some non user friendly will again decrease your customer base. #Paytm @Paytm @vijayshekhar

  • yadav25v Vikas Yadav (@yadav25v) reported

    @Paytm Is charing Extra 2 Rs Charge Will Doing a Bill Payment And Recharge Through Paytm #paytmbandkaro @PMOIndia #PublicUse So I have Delete My Account WTF is going on in India Sab Loot Rahe hai.. #BC

  • NavdeepSYadav22 NavdeepSYadav2022 (@NavdeepSYadav22) reported

    @Paytm I am trying to connect to customer care from last 2 days raised ticket also buy no one responding I am having some issue related to pl kindly help me .

  • tushar_bit Tushar Jha (@tushar_bit) reported

    Worst customer service @Paytmcare @PaytmBank

  • Rajanidesai3 Rajani desai (@Rajanidesai3) reported

    @Paytmcare I think Paytm does not care to customer????

  • bantu8998 Gaurav Tripathi (@bantu8998) reported

    @Paytm @PaytmBank @Paytmcare I need Paytm customer care number on which I can talk to a live person. Regarting my transaction.

  • bhattvinit Vinit Bhatt (@bhattvinit) reported

    @ICICIBank_Care @ICICIBank the mobile number verification can be a problem to some as everyone does not keep the full recharge to send sms. Try something like @Paytm to verify so it can be helpful to customers. So people can use #app easily.

  • Aditya271427 Aditya Mishra (@Aditya271427) reported

    @Paytmcare A fraudulent have done with me through paytm.please help me regarding this.

  • sudhanshu5893 Sudhanshu Chhabra (@sudhanshu5893) reported

    I did complaint regarding my merchant soundbox which isn't working since Saturday. I called customer care & they said your soundbox will get replaced in 2 days but no one has contacted me yet from your side. This carelessness now effecting my business. @PaytmBusiness @Paytmcare

  • AMIT18065155 AMIT (@AMIT18065155) reported

    Paytm directed to block my niyox Equitas bank account My bank account - 100015947813 IFSC CODE - ESFB0001001 @Paytmcare @PaytmCybercell

  • Chopratweet Jitin Chopra 🇮🇳 (@Chopratweet) reported

    @Paytm I have Paytm balance still fast tag shows blacklist or low balance. I am trying to reach you over call but your executive is so busy that I am on hold for past 15mins. Just like your share price, your customer service seems awful.

  • Polkagive4900 VISHAL RAJ (@Polkagive4900) reported

    @chordiyarahul @Paytmcare Yes you are right. After sharing the number I have received many fraud calls from different numbers regarding solve of my issues by clicking the link which they send.

  • saikumar42698 sai kumar (@saikumar42698) reported

    My money was not settled into my wallet it’s been 1 week passed I raised many queries but no response from customer support . Then what is the need of using Paytm Business app @Paytm @PaytmBusiness

  • HRUSIKE80317389 HRUSIKESH SAHU (@HRUSIKE80317389) reported

    @Paytmcare @BhavnaR32952391 Help me your campaign fraud me

  • AjaySnehal AjaySnehal (@AjaySnehal) reported

    @PaytmBusiness @Paytmcare @paytm I think you have world's WROST service. You take more than one month's time to address a simple Issue and even after that you won't find the resolution. You better don't approach customers to provide service on your own!!

  • satyaabhishek Abhishek Kodukula 🇮🇳 (@satyaabhishek) reported from Rājendranagar, Telangana

    @Paytmcare I need to close my fasttag account that I hold with you. I am unable to reach out to this option through your automated support system. Neither do you have email option to express my concern. Please kindly close my account.

  • LP16712236 LP (@LP16712236) reported

    @Paytmcare +91 93420 49794 this my Paytm login number yesterday my account was suddenly logout from my phone, now oli didn't receive yesterday payment wtah i received from my customer can you please help it out????

  • MdAslam10104747 Md Aslam (@MdAslam10104747) reported

    @Paytm My Paytm Bank block please help me