Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (53%)
- Website (20%)
- Login (20%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Varanasi, Dehra Dūn, Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Varanasi
|
Login | 12 hours ago |
|
Dehra Dūn
|
Login | 13 hours ago |
|
Delhi
|
Mobile App | 3 days ago |
|
Kolkata
|
Mobile App | 10 days ago |
|
New Delhi
|
Mobile App | 18 days ago |
|
Haridwar
|
Transfer | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Anustup🇦🇺🇦🇷🇧🇪 (@Willmcfc49) reportedNowadays @Paytm @Paytmcare have also started to charge platform fees from the customers 1.80 Rs It seems nominal but just multiply it with millions of customer usages Staggering We aren’t supposed to pay this Will shift from this app soon 🔜
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @Paytmcare @vijayshekhar Hello Team, How many days required to resolve my issue? Kindly provide an update. I have been following up for a long time.
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Karan Kothari (@karanrkothari) reported@Paytmcare absolutely poor service and support from your executives Mr Suryaband from Payment Team and hence need to file a grievance report. Kindly help
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sivasankar (@sivasankarjc) reported@Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!
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Shivam Mehta (@shivam_18m) reported@ParijatSachin Nothing will happen...i have raised this issue with RBI they are also not replying @RBI @Paytmcare
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sachin (@sachin_pandey_3) reported@Paytmcare 5 days. No resolution. No update. Not even a reply to my follow-up. Your earlier response was clearly just a social media formality. This shows exactly how much you value your customers. Stop ignoring the issue and provide a proper resolution.@Paytmcare @Paytm
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Naveet Bali (@BaliNaveet) reported@Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !
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Karthik Malyala (@malyalakarthik9) reportedHello, @Paytmcare @PaytmTravelCareI am following up as I have not received any response yet. My issue is still not resolved. I have already shared video recordings and screenshots proving that I attempted to redeem the voucher on 27 June for the same route and the same passenger.
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Suresh Desai (@sureshdesaiiii) reportedPlease anyone dont use paytm they are fraud no1 they are not helping me my account debited rs 3000/- but not completed transaction it is showing pending from yesterday morning no support from @Paytm @Paytmcare help me guys
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NIO19N (@Insta862810) reportedDear @Paytmcare My 4–6 July settlement is still on hold while later settlements are released. Asking for invoices/NOCs for every customer is impractical. Release my payment by 9 July, or I'll pursue legal action and file complaints with the appropriate authorities.
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प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported@Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see
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Prayas Biswakarma (@kyuteboi) reported@Paytmcare no response From Paytm. I have submitted a ticket but still no resolution. @Paytm very poor customer support.
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Sandeep Sablok (@SandeepSablok) reported@PaytmBank @Paytm @Paytmcare Very poor service by paytm. Want to increase the limit call lodged since last 10 days no update.
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vikram attorney (@vikram140gulati) reportedFor you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt @Paytmcare
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Ataul (@Ataul489) reported@Paytmcare How much time it will take to resolve the issue, Tomorrow is the last day of coupan.@Paytmcare @Paytm is it scam you are doing?
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Karthik Malyala (@malyalakarthik9) reportedThere is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare
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Shagun Gupta (@iamshagun_gupta) reported@Paytmcare 7 day passed no resolution, totally useless app and customer support.
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Better Kalyan Shilphata (@aslamshaikh12) reported@Paytmcare I not received sound box till now money paid already. Not able to connect to customer care nor able to speak with customer care or raise a ticket through app. Very poorest service. 0 rating. Order id: 27210767515 Ordered through merchant app.
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Ravneit singh (@Ravneet02377119) reported@paytm your payment link is broken
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EqualSmoke (@EqualSmoke0) reported@Paytm @PaytmBusiness Please check my DM and permanently close my Paytm Merchant account. I do not have any Paytm Merchant device. If this issue is not resolved promptly, I will be compelled to file a complaint with the RBI.
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Story TV Official (@story_tv_asia) reported@idiotic734 @vijayshekhar @Paytm Hi Himanshu. We apologise for the inconvenience. Could you help us with your registered number via DM and we will assist you asap.
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bhawna (@bhawna2212) reported@Paytmcare Now new thing has come up security alert.. and it says I should contact paytm support..but all goes in vain... What a pathetic service I must say .. @Paytm
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himanshu sharma (@idiotic734) reported@Paytmcare Hi @Paytmcare Hemat, Thanks for your prompt response! When i will expect this issue resolution. I am not able to use my bank services because of auto pay
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Ayush Sharma (@im_ayushhh17) reported@Paytmcare The ticket was booked through the IRCTC website using Paytm UPI for payment.
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🍂 xajA⁷ (@jkqsev) reported@Paytm fix your app or whatever, it won't let me login since yesterday. I have work to do.
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JOGINATH BEHERA (@jnbehera) reported@Paytm @Paytmcare @PaytmBusiness my sound box is not working, payment is taking through qr code, but customer care is showing no active sound box linked with my account. Please check and confirm.
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Pranay Patel (@dr_pranaypatel) reported@Paytm still my issue in not resolved by team
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Brundha (@brundhareddy24) reported@Paytmcare @Paytm Such a disgusting customer service. Cant even call to any number. Atleast we should get proper response right, its been more than a month . I have never seen such a worst platform ever
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Sujit Pingale (@Sujit13) reportedAlso, if you have enabled AutoPay, verify which app is processing your payments. If it’s charging an unnecessary platform fee, consider disabling it and paying through a service that doesn’t charge extra. Be an informed consumer. Compare before you pay. @PhonePe @Paytm
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Hursh Gupta (@HurshGupta) reported@Paytmcare I’m not able to login in my new device after installing paytm. Kindly suggest. It’s saying “Phone not supported “.