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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (80%)
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Transfer (20%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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AAHIL
(@lkaahil) reported
@Paytmcare my wallet has been freezed not able to use my fastag due this problem. Kindly rectify the problem or let me know the procedure close the paytm wallet account as well as fastag.
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Dheeraj tripathi
(@Dheeraj25017748) reported
@Paytmcare your postpaid service is a total scam.....i paid my bill not reflecting in passbook......such a disgusting experience @Paytmcare
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Apurva Surana
(@apurvrad) reported
@Paytmcare @Paytm Very poot service my Paytm I had cancelled two paytm fastag twenty days earlier Till now only refund of security amount of one of the fastag has been done I have called customer service multiple times. But no response from.dem Such a bad customer experience
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Rajendra Choudhary
(@Rajendr830252) reported
@Paytmcare No issues please close my Paytm postpaid ok my contact number /- 8302523603
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MITESH KUMAR SHARMA
(@MITESHBIHAR) reported
@Paytmcare HOW CAN I PAY THIS IF I AM NOT ABLE TO ACCESS MY ACCOUNT. MAKE PROVISION. IS THIS TO LEVIE LATE FINE CHARGE
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Bhushan
(@kakollu_bhushan) reported
@Paytmcare Unable to connect to your customer support. Can you please call me back ?
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Nirmal Shetty
(@NirmalShetty) reported
@Paytmcare dear sir fast update credit card bill payment please I am not pad deu I am tim la payment but u r payment 2 day problem updet please fast updet my credit card teem call me again again not next Tim all friends an family u r aap use bill payment
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Mrinmoy Bhattacharje
(@MrinmoyBhatt76) reported
@Paytm Only customer acquisition and no customer support. After uploading each and every document, yet KYC is pending since past 20 days. My money is blocked in the payment Bank Account. Do you even have a CS dept.
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paytm
(@KumarRk1693998) reported
@JafarFeroz @Paytmcare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //9832352955// just call all Refund issue request. Thanks
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Parveen Kumar
(@2110Parveen) reported
@Paytmcare @kiiishann Hi Team Last 2 months, I'm also facing a postpaid issue but no solution yet I have shared my issue and mobile number several times with you in private chat but no solution from your side. I have sent an email to the grievance department but the same issue.
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NITHISH REDDY
(@NITHISH12093591) reported
It's has been more then 12 days but there is no update on promo code money which I have add to Paytm wallet.I have connected to customer care but there is know update from Paytm.If I have to pay money to Paytm will you wait without charging money @Paytm there is no update on this
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Nayan
(@Nayan_2003das) reported
@Paytm @Paytmcare 2 days back I have added money to my paytm wallet and now its showing that I can't use that money because I have not done my kyc , when I try to update my kyc it says My father name is not updated but there is no option to do it please help me..
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Rajeev Dikshit
(@NationalistOdia) reported
@Paytmcare your customer care center is on sleep mode ?
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Brishpal Singh
(@BrishpalSingh4) reported
@Paytm such a worst customer service.... Putting a person on hold for freaking 20 mins wtf
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Abhishek Tyagi
(@abhicrik) reported
showing processing. But then at 1.30 pm a new status of that transaction is showing as failed. And my amount is still not refunded back to my bank account. My UPI reference id is 230501052315. I request @Paytmcare @Paytm @PaytmBank to look into the issue and refund back my amount
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paytm
(@KumarRk1693998) reported
@mdjahid78 @Paytm @Paytmcare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //9832352955// just call all Refund issue request. Thanks
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Chandan Pandey
(@Chandan02364450) reported
@Paytm My account is on hold by Paytm since last couple of days and I am unable to use it and no one is responding on customer support someone please look into it and get it unblock
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PHANEENDRA NEKKALAPU
(@phaneendara) reported
@Paytm is taking personal loan from paytm with birla soft is safe ... Beacuse theris in no option to talk any customer assist ..and now a days we saw some thord party loans problem so is good or bad?
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Mohit Choudhary
(@MohitCh89492095) reported
@vijayshekhar meri call disconnect ki kanchan ne bina information diye kissi service provide kr rahy ho tum log the worst experience ever @Paytmcare @Paytm
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gourav
(@gourav68812274) reported
@Paytmcare Please resolved this problem immediately paytm
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Hiranya Matrimony
(@HiranyaMatrimo1) reported
@rajeev_pune @Paytm Yeah. Very very poor customer service. I struggled & fought with paytm above 40 days!!!. Not yet....
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Angela Merlin Varghese
(@AngelaMerlinVa1) reported
@Paytmcare @Paytm has the worst customer care service. I've been trying to get a hold of an executive since morning. All numbers are invalid or only have specific query related options. Their Twitter service is also really slow and unhelpful.
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WB38 🇮🇳
(@bongapetit) reported
@Paytmcare made a repayment towards paytm postpaid but txn failed. Amount has not been refunded yet. Please issue refund on priority
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Elton Fernandes
(@eltonferns) reported
@Paytmcare I made a payment to Paytm Post Paid and I have transaction confirmation, but the post paid balance is still showing outstanding in the app. Please help
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Rajeev Sharma
(@rajeev_pune) reported
@HiranyaMatrimo1 @Paytm Yeah, They'll not help in any case
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gourav
(@gourav68812274) reported
@Paytmcare Please resolved this problem paytm team
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Shreyansh Kishan
(@ShreyanshKishan) reported
@Paytm Is there anyone replying messages here? I have a complaint left unresolved since September. please help me team #Paytm
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Abhijeet Singh
(@abhijeet_yash) reported
@Paytmcare @vijayshekhar Ur postpaid A/C getting defunct nd pymnt options decresng since u started narrowing down the options. Ur customer service is inaccessible and chatbot is practically useless. If u can't provide services nd resolution,let us knw.Happy 2close our accnt wid u
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Rajesh kankar
(@Rajeshkankar01) reported
@Paytmcare hello i have an problem Paytm postpaid amout 347 Convanvens fees 17.85 And total pay 381.85 How is possible Plzz contract me
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Pradeep Vaishnav
(@Pradeep911684) reported
@Paytmcare You just see your view your customer service worse sir