Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/01/2026 02:20

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (71%)

    Transactions (71%)

  2. Login (14%)

    Login (14%)

  3. Transfer (14%)

    Transfer (14%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • JalajMishra1 Jalaj Mishra (@JalajMishra1) reported

    @Paytm I have been trying to report an issue but no one seems to getting back to me through the in-app customer help. Please help.

  • bharathmnm bharath jain (@bharathmnm) reported

    @Paytm movie tickets that i booked for today evening is not showing up in order history , the link in sms is leading to error page. whats happening , need urgent help

  • sarangnsharma Sarang Sharma (@sarangnsharma) reported

    @vijayshekhar Its the same question i ask when i have to contact @Paytm 's 24*7 help center Phone numbers dont work, executives dont read what i have written in message and their replies are so wonderfull that yesterday my 10 year old nephew said "inhone neend me reply kiya hai kya?"

  • CYBER_SUPPOORT CYBER TECH (@CYBER_SUPPOORT) reported

    @musabjamescohen @PaytmMoney @Paytmcare Send me a direct message I will help you recover your account💯

  • CharoraUsman Usman Charora (@CharoraUsman) reported

    @paytmbankcare @vijayshekhar @Paytmcare Day 3 (since posted publicly), still the same problem, unable to transact using paytm fastag due to wallet freeze. No call, no resolution and same replies. Does any body in the public know a better way to resolve this?

  • abhishekmishraw Abhishek Mishra (@abhishekmishraw) reported

    @IRCTCofficial, I was trying to book a ticket via IRCTC app and paying ticket charge by UPI (@Paytm) mode. Amount debited without the service rendered. Kindly, look into this Transaction I'd: 100003028238266 UPI ref no.: 13177072672 Thank you!

  • Modilalit2 Modi lalit (@Modilalit2) reported

    @paytm Sir I have referred to my friend But after his transaction I did not receive rs100 cashback kindly help

  • akrshb Akarsh (@akrshb) reported

    @Paytmcare I have a KYC verified account for two years now and suddenly since last week I am unable to make payments or transfers from my wallet. I deposited money in my wallet but not able to make any transactions. Please help

  • Bryantdave12 Bryant . D (@Bryantdave12) reported

    @Pankz92 @Paytm KridCrack on Instagram he can help you fix your account mine was fixed massive appreciation. Text Or WhatsApp him +14144854707

  • RahulBa37597277 Rahul Bansal (@RahulBa37597277) reported

    @Paytmcare my Paytm wallet has freeze from last 12 days. Many times has called to customer care but no solution received. Can you help me for this. Ticket Id- 3124034281, 3121652755

  • Jaspree00288713 Jaspreet Singh (@Jaspree00288713) reported

    @Paytm @Paytmcare @vijayshekhar 3 times amount deducted but not completed for airtel bill payment. Customer care not responding

  • shahjay70 shah jay (@shahjay70) reported

    @Paytmcare You've already kept me in waiting since 2 weeks and still you guys haven't checked it so it's my humble request to call me and know my issue

  • casarojkv सरोज कुमार (@casarojkv) reported

    @Paytmcare I have raised a ticket 3124197068 for an erroneous deduction from my fastag wallet. The issue is not resolved. It is just asking a physical copy of barcode? Have shared pic of the barcode multiple time. Can you please resolve t hi s ASAP?

  • dipakpatel324 Dipak Patel (@dipakpatel324) reported

    @Paytm Paytm care was not good. Its very bed service...

  • kanisq07 kanisq (@kanisq07) reported

    @Paytmcare @Paytm Booking id- 15315742400 More than 30 days consumed still didn't get my refund amount. I've called for over 10 times since then, they use the same default punchlines that sorry for inconvenience and your problem will resolved soon. (1/2)

  • shivsharma_says Shivam Sharma (@shivsharma_says) reported

    @BhardwajRashi @Paytm @paytmmallcare Customer service at its worst! 😡

  • Hannah_P_1 Hannah (@Hannah_P_1) reported

    @Paytmcare i hv accidentally placed the order of debit card. The location it is going be delivered is different from the place where I live. Please help me as soon as possible 🙏🏻

  • adgvhjbi SPARTACUS (@adgvhjbi) reported

    I have been trying to close my account and was told that i would receive a call from bank still waiting on that call also FYI I'm closing this account because i got tired of requesting you guys to de registration from DBT Pl help me close my account@PaytmBank @Paytmcare

  • okzimoron Hakuna Matata 😎 (@okzimoron) reported from PETROL BUNK ORR, State of Karnataka

    @Paytm @Paytmcare I've been trying to reach out regarding a cashback issue over a DM. Haven't got any response yet

  • shahjay70 shah jay (@shahjay70) reported

    @Paytmcare Let's see how customer centric you and your company are

  • JpRana83320382 Jp Rana (@JpRana83320382) reported

    @Paytm No responsibility taken by paytm about his service providers.hell service

  • _the_rehann Reͥhaͣnͫ (@_the_rehann) reported

    @Paytmcare Please My Paytm Account Is Block Please Help For Unblock Please

  • bhuveshgoyal98 Bhuvesh Goyal (@bhuveshgoyal98) reported

    @Paytmcare hello My paytm account was block pls unblocked my Account #8146169931 my register mobile no Pls umblock @Paytm @Paytmcare

  • DeepakA17738493 Deepak Arora (@DeepakA17738493) reported

    @Paytmcare U cant be on ur time schedules agree ro that and resolve my issue pathetic paytm

  • Sunil20855895 Sunil (@Sunil20855895) reported

    @Paytmcare @paytmbankcare @Paytm plz mere help kro mai counting msg kr rha hu 5 day se but mere problem koi solved nhi kr rha hai sir

  • Shyam_Gundapura Shyam Gundapura (@Shyam_Gundapura) reported

    @Paytmcare Hello The ticket - 3123441452, i am baffled by the way your system works and support handling. First your system created duplicate account for same number and your support not able to reinstate my original account.

  • ShantanooJ Shantanoo Joshi (@ShantanooJ) reported

    @Paytm horrible service. My wallet has good balance but fastag showing low balance. I called with your horrible menu many times no resolution.

  • AkshayBajaj100 Akshay Bajaj (@AkshayBajaj100) reported

    @Paytmcare After my numerous requests to shut down my paytm business account, I keep getting charged for my account. Please shut it down immediately by contacting me. This is totally not acceptable!

  • MrVikkyhcl112 Mr. Vicky Kumar (@MrVikkyhcl112) reported

    @Paytmcare @Paytm I am not able to change my account in business app. I call many times . But no response by you. Please Solvw My Issue. 7004967521 9709545545

  • Sandy17390803 Sandy (@Sandy17390803) reported

    @Paytmcare I sent error occurred