Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (35%)
- Mobile App (35%)
- Website (12%)
- Login (12%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Website | 3 days ago |
|
Greater Noida
|
Mobile App | 4 days ago |
|
Hyderabad
|
Login | 18 days ago |
|
Dārjiling
|
Transactions | 24 days ago |
|
Bengaluru
|
Mobile App | 1 month ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjeev Kulhari (@Sanjeevkulhari8) reported@motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.
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Arrrihant (@Arihant0808) reported@Paytm When will you repay customer money
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu
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Unfiltered Monk (@DevDesai1170230) reported@paytmtravel No refund received. Had to book emergency flight + alternate travel due to this mess. In-app support is just bot-generated tickets, no real resolution. Requesting immediate intervention and full refund. @Paytmcare
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Gourav Lodha (@lodha_gourav) reported@Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.
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ByAswinmv (@asweeenmv) reported@Paytmcare I would have to share my number here cause I don't what problem with your dm, seems like you blocked me
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Ashish Parab (@AshishP60734377) reported@Paytmcare @Paytm hello team, I am not able to cancel the auto payment mandate set in Paytm. Can you please help as the app is not responding once I click cancel payment option.
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Vineela Sushmitha (@itsme_vineela) reportedStill no response or resolution from @Paytm Airline has confirmed ₹1,496 was refunded to the booking partner on 23rd April, yet only ₹442 has been received. No clarity, no support, no resolution so far. @Paytmcare please respond.
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ROHAN AGALCHA (@AgalchaRohan) reported@Paytmcare @khan140133 @Paytm has a very bad Customer services worst of all
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Anurag Verma (@vanuragverma) reported@Paytmcare @Paytm Paytm Coustomer Care service is very poor .
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Bipin Kumar (@bipinkumar470) reportedI am still sitting at Mumbai Airport. No one from @Paytm or @airindia has offered a solution or even basic support. I have no flight and my money is stuck. You cannot leave a passenger on the street! #MumbaiAirport #HumanRights #ConsumerProtection
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Jitendra Jpg (@jitendra_j60875) reported@Paytmcare @Paytm abhi tk problem solve nhi kre time pe time diye jare h
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ByAswinmv (@asweeenmv) reported@Paytmcare Okay I will be waiting for the issue to resolve as soon as possible
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Mrityunjay Agrawal (@smrityunjay1992) reported@Paytmcare there is no way to contact customer support for travel booking i just had to talk to ai for anything ai cant reply for evrything why dont you provide customer support for this i am unable to get my original fair ticket from your side @jagograhakjago
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Zeeshan (@alishaan_14) reported@Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.
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Keshavb (@Keshavp_1702) reportedpaytm has gotten so bad recently. so many glitches, very slow. asked me to fkn change my UPI pin every two months. **** you @Paytm switching to google pay (which has a very seamless and quick onboarding process and a v clean UI)
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Abhinav (@YAbhinav96) reported@Paytm i need help
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ByAswinmv (@asweeenmv) reported@Paytmcare Okay I will be waiting for the issue to resolve as soon as possible
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Proud indian (@sainathsakhare2) reported@Paytm @RBI @FinMinIndia I can't withdraw my money from fixed deposit of payment...neither the deposit details nor withdrawal nothing is working..there is no customer care support..really frustrated..plz help me to withdraw my amount from fixed deposit which is created on paytm
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ಎಡೆದೊರೆ ನಾಡಿನವ (@sanguu_speaks) reported@Paytm customer service is a hellhole!! 😑
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Navneet (@Navalneet) reported@Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds
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Enosent Vista (@EVista22440) reported@Paytmcare Dm is not working and you guys doesn't reply on insta dm fraud company
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Mizan (@realmiizan) reported@Paytm @Paytmcare I’ve noticed sudden deductions on instant settlements starting today, whereas no such charges were applied earlier. Kindly provide a clear explanation and review this issue at the earliest. #CustomerSupport
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jay (@BinaySomesh) reportedBooked a flight on Paytm and had to cancel getting a refund has been a nightmare. No real customer support, just a useless chatbot that goes in circles with no resolution. No option to talk to an actual person. If you value your time and money, think 2.@Paytmcare @Paytm
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Kohlified Gani (@GaneshDompaka) reportedOne of the worst experiences with no proper way to connect with a real customer support Every issue gets stuck with an AI chatbot loop,booked flight and need resuceduling but it's not happens When it’s your money, you need human help, not endless automation. Fix this! @Paytm
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HH (@HaroonMagry57) reported@vijayshekhar Today I realise my @PaytmBank has been banned by RBI . It is due to wrong policies of of bank and @Paytmcare can't gain the customer trust due to miss information
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Mithlesh ***** (@mithlesh_mutha) reported@Paytm too bad service unable to contact your assistance team. Lost my paytm bank details card details how do i get it back? Paytm app says to update my iOS but my phone doesn’t support. What to do now? Need to transfer money to other acc
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Vineela Sushmitha (@itsme_vineela) reported@Paytm @vijayshekhar @Paytmcare It’s been 7+ days with zero response on my open ticket. No updates, no resolution. Hoping customer issues get the same priority as stalking customer’s profiles. Please respond.
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Lavkush Vishwa (@Lavkush_vishwak) reported@Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.
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Swapan Kumar Manna (@swapankm) reported@Paytmcare I messaged in the app. Please ask your team to wake up and see it. They are sleeping for last 6 months, when I raised issue for the first time.