Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (33%)
• Mobile App (33%)
• Website (17%)
• Login (11%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

City	Problem Type	Report Time
Yamunānagar	Website	8 hours ago
Mumbai	Website	6 days ago
Greater Noida	Mobile App	7 days ago
Hyderabad	Login	20 days ago
Dārjiling	Transactions	27 days ago
Bengaluru	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rajesh malhotra (@rajeshm15918645) reported 7 minutes ago

  @Paytmcare Ok please resolve my issue as soon as possible 🙏

• 
  Proud indian (@sainathsakhare2) reported 7 minutes ago

  @Paytm @RBI @FinMinIndia I can't withdraw my money from fixed deposit of payment...neither the deposit details nor withdrawal nothing is working..there is no customer care support..really frustrated..plz help me to withdraw my amount from fixed deposit which is created on paytm

• 
  Prashant Bhadoria (@Prashant_S_Gwl) reported 10 minutes ago

  @Paytm My application not working same error no 61007 even after re-installing app. Cannot even search for help because every I time I go for it redirects to the application which is not opening

• 
  Kushal Das (@DasKushal38192) reported 14 minutes ago

  @Paytm This is quite disappointing, as such offers influence the decision to proceed with the payment. I request you to kindly look into this issue and ensure that the cashback is credited as promised.

• 
  Enosent Vista (@EVista22440) reported 21 minutes ago

  @Paytmcare Dm is not working and you guys doesn't reply on insta dm fraud company

• 
  इतिहास (@imtherishi) reported 23 minutes ago

  @Paytm @Paytmcare hello there, I have made a Payment through my Paytm but the transfer is made in a wrong mobile number and the recepient is not answering the call, pls help me to refund my amount immediately, I have made the transaction through @ICICIBank , kindly help urgent 🚩

• 
  Arun Pandey (@ArunP26028) reported 25 minutes ago

  @Paytmcare My patem sound box is not in use, I want to surrender / deactivate immediately no support hotline merchant id

• 
  Dayal Nath (@DayalNath25) reported 26 minutes ago

  Hi @Paytmcare @Paytm, I have booked flight from pune to delhi from your platform. But it got cancelled from airline side. It’s been 12 days but still didn’t get any refund from your side. I also DM’d you but issue is not resolved yet PNR no. - 9ZIOY5

• 
  Tanishq Singh (@TanishqVlogss) reported 26 minutes ago

  @Paytmcare I forget Paytm email address please help us

• 
  Abhishek 🇮🇳 (@AbhiSkush) reported 26 minutes ago

  @RockWithboAt 2/2 now you track and you complete the refund. I neither have any link to track the refund transaction nor any details to share with bank and @Paytm. I have paid you, I will take from you. As simple as that. Why should I run here and there because of your problems?

• 
  Rajesh Nitin (@nitin_rajesh) reported 27 minutes ago

  @Paytmcare You are fraud. Not solve issue

• 
  Om Shukla (@OmShukl78340424) reported 34 minutes ago

  @Paytm Big scam with customer don't Go with paytm

• 
  Mrityunjay Agrawal (@smrityunjay1992) reported 34 minutes ago

  @Paytmcare there is no way to contact customer support for travel booking i just had to talk to ai for anything ai cant reply for evrything why dont you provide customer support for this i am unable to get my original fair ticket from your side @jagograhakjago

• 
  Enosent Vista (@EVista22440) reported 38 minutes ago

  @Paytm did fraud with me and I am also unable to connect worst service ever

• 
  Shanzil Kabir (@KabirShanzil) reported 40 minutes ago

  @Paytm @Paytmcare I'm unable to make any UPI Payment from Paytm App from the past few days, All transactions are getting declined stating "UPI Risk Policy" whereas I'm able to make payments from other UPI Apps easily. And it is so hard to connect to Customer Care thru your app.

• 
  Udit John Archer (@john_udit) reported 41 minutes ago

  @Paytmcare It's been more than 24hrs I'm still Unable to Login & unable to use the app when it will b resolved? I need to talk to a customer care support executive now

• 
  Joel Joel (@Joel005003) reported 46 minutes ago

  Avoid using @Paytm for bookings. My refund (Booking ID: 26895052700) was initiated on 16 April and still not credited after 13+ days. No proper response despite repeated follow-ups. This is harassment and unacceptable service. RBI complaint filed. Expecting immediate resolution.

• 
  lakshay chand (@ripmybedtimes) reported 47 minutes ago

  @Paytmcare RECHARGED WRONG NUMBER PLEASE HELP

• 
  Vineela Sushmitha (@itsme_vineela) reported 47 minutes ago

  @Paytm @vijayshekhar @Paytmcare It’s been 7+ days with zero response on my open ticket. No updates, no resolution. Hoping customer issues get the same priority as stalking customer’s profiles. Please respond.

• 
  Mrigank Singh 🇮🇳 (@MrigankSingh13) reported 48 minutes ago

  @Paytmcare issue with payment

• 
  Dinesh Meena (@DineshM73992280) reported 48 minutes ago

  @Paytmcare @imakrazvi Please help me

• 
  jay (@BinaySomesh) reported 50 minutes ago

  @vijayshekhar @vijayshekhar i never wanted to come and comment on the posts for you but the Care facility for the @Paytmcare has been worst i have created ticket for last 3 days no action is taken. The IVR never connects to any person. The support is zero. I have been a customer for 7 years

• 
  Ankit Raghuwanshi (@ankit56956) reported 50 minutes ago

  Terrible @Paytm bus experience: Surge pricing forced me to pick Asok Travels Mandsaur. They threw an old garbage bus at us—due at Indore 10 AM, arrived 4:30 PM! @Paytm & others charging premium to scare & loot passengers. 😡 #BusTravelScam

• 
  Nipul modi (@Nipul21modi) reported 50 minutes ago

  @Paytm @Paytmcare the following problem has come again, where I am unable to see investment made in mutual fund via Paytm Service Private Limited. Kindly fix the error or bug of the application. Thank you for your support and understanding

• 
  Ravi Srinivasan (@whoisbhauji) reported 51 minutes ago

  @Atlas_Superior @Paytmcare @Paytm Did they reply? Same issue for me and they are delaying saying send screenshot. It's obvious they know the error

• 
  Sanketparekh (@Sanketp42914175) reported 51 minutes ago

  Hi @Paytm @Paytmcare Facing an issue with payments on low internet. The app doesn’t show any warning, and transactions stay in “processing” for long. I retried thinking it failed, but both payments got completed (duplicate payment).

• 
  preetham shyam (@ShutterCoder) reported 54 minutes ago

  @Paytm I am not able to see my wallet balance. Not able to connect to customer care. Which is really pathetic 😒

• 
  Vaibhavvvvvvvvvvvvv (@iamvs2002) reported 55 minutes ago

  @Paytmcare Still waiting. Its urgent please help

• 
  rajendra gupta (@rajendr85719301) reported 59 minutes ago

  @Paytmcare very poor service of customer support in Malviya Nagar, Jaipur for Paytm business

• 
  Dinesh Meena (@DineshM73992280) reported 1 hour ago

  @Paytmcare @DCxDADDY Please help me 🙏🙏🙏🙏🙏🙏