Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (47%)
• Website (20%)
• Transactions (13%)
• Login (7%)
• Withdrawals (7%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

City	Problem Type	Report Time
Haridwar	Transfer	13 days ago
Bhubaneshwar	Website	13 days ago
Agra	Mobile App	25 days ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	1 month ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muhammad shadab (@Muhamma42285812) reported 5 minutes ago

  @Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money

• 
  Harsh jain (@hjain11) reported 8 minutes ago

  @Paytm this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. @Paytmcare #CustomerSupport #Paytm

• 
  aahikmrs (@Kikimeowra) reported 8 minutes ago

  @Paytmcare hey, I can't check the balance or transfer money from Paytm Payments Bank. Please fix this.

• 
  Vishal chauhan (@Imchauhanvish) reported 10 minutes ago

  @Paytmcare I booked a flight within last 1 hour which was an honest mistake, I need help with it as I want the refund, your customer care is non responsive and as per the DGCA rules I can get the refund within a 48 hour window.

• 
  Rahul Srivastava (@srirahul92) reported 11 minutes ago

  @Paytmcare Ek bhi customer executive available nahi hai. AI appoint kar rakha hai, ab AI se baat kare. Call me back on 9471939850

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 11 minutes ago

  Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytmcare

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 18 minutes ago

  @Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8764738430 Please solve my problem as soon as possible. Thank you.

• 
  Vinod R Saravaiya (@saravaiya_r) reported 22 minutes ago

  @Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same

• 
  Rakesh Pantagada (@pantagadarakesh) reported 22 minutes ago

  @Paytmcare Worst service taking huge convenience fee

• 
  ashishkashyap (@ashishkashyap) reported 23 minutes ago

  @Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.

• 
  Md Vakar (@Bitto_md1) reported 25 minutes ago

  @Paytmcare @Paytmcare @Paytm not solve problem regarding money refunded

• 
  Amal Prasanth Kumar (@amal_prasanth) reported 27 minutes ago

  @Paytmcare There is no such issues at receiver's bank. All are perfect there.. Paytm has not transferred any amount to receivers account... You are holding it for your needs.... Such a scam.... @RBI @RBIsays

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 28 minutes ago

  Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

• 
  Fardeen khan (@filmy_fardeen) reported 29 minutes ago

  @Paytmcare @Paytm I need help updating the PAN card linked to my Paytm account. The PAN currently associated with my account is not mine, and I want to update it with my correct PAN details. Please assist me with the process. Thank you.

• 
  Anand Sankar (@saybwala) reported 30 minutes ago

  @TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.

• 
  it's me Amit (@_oyeamit) reported 30 minutes ago

  @Paytmcare Still now my issue is not resolved please look into this matter

• 
  Manas Kumar Agarwal (@15_manas) reported 35 minutes ago

  Paytm a big cheat company. Using paytm merchant service is the worst decision.. unnecessary charges are taken by them. first they assure no charges for device then they cut money automatically which we receive from our customer. That is our hard earned money. @Paytm @Paytmcare

• 
  Anand Sagar™💯 (@Anandsagar1977) reported 36 minutes ago

  @Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve

• 
  Amal Prasanth Kumar (@amal_prasanth) reported 38 minutes ago

  @Paytmcare made a self account money transfer at 7pm today and still now it is not credited. @Paytm again started playing with peoples money... Solve the issue and give my money back

• 
  Ajay kumar (@REWADIKHEDIYA) reported 40 minutes ago

  @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  The Man The Myth 07 (@TheManTheMyth07) reported 42 minutes ago

  @Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?

• 
  Rohit Dalai (@Rohit_dalai1) reported 44 minutes ago

  @Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare

• 
  Dhruv Ramjiyani (@imDhruv15) reported 44 minutes ago

  @Paytmcare @Paytmcare just checked, Paytm has failed my transaction and telling payment will be refunded. And here they were in fully confidence that we have sent payment. What a worst service ever, they don’t have any proper customer care support also, the worst Ai chatbot only comes.

• 
  bacardi sharma (@bacardisharma) reported 46 minutes ago

  @Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this

• 
  𝓩𝓾𝓫𝓮𝓻 𝓐. 𝓟𝓪𝓽𝓮𝓵 *️⃣ (@zuber8000) reported 49 minutes ago

  Dear @PaytmCare, I’ve been chasing a resolution for unauthorized Soundbox charges despite having a 'Lifetime Free' plan. Despite multiple DMs and assurances, the issue persists. I need a permanent fix & refund today, or I’ll be forced to escalate to the Nodal Officer. #Paytm

• 
  Sharma (@Shailen56857762) reported 52 minutes ago

  @Paytm @RBI @RBIsays I am following paytm from morning. What a pathetic service they have. We cant contact paytm. They dont have even email id dont even have ovr number. I am following for my refund of rs.108000. My flight has been cancelled by indigo. And i am chasing likefool

• 
  itsmesandy ☀️ (@sansin83) reported 53 minutes ago

  @Paytmcare fraud by paytm Bus driver n ur customer care is not supporting, kindly help

• 
  Aftab Khan (@Aftabkhan_23) reported 1 hour ago

  The @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare

• 
  itsmesandy ☀️ (@sansin83) reported 1 hour ago

  @Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off

• 
  Pardeep Rana (@Cybercellteam) reported 1 hour ago

  Hi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी