Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 11 days ago |
|
Kolkata
|
Login | 13 days ago |
|
Varanasi
|
Login | 15 days ago |
|
Dehra Dūn
|
Login | 15 days ago |
|
Delhi
|
Mobile App | 17 days ago |
|
Kolkata
|
Mobile App | 25 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ubaid A Khan (@iamubaidkhan007) reportedUrgent: My merchant settlement (Ticket 500008834421) of ₹5,388 was wrongly credited to my negative balance DBS account. I need a reversal to my active CUB account. DBS is not cooperating. Please help urgently. @PaytmCare @DBSBankIndia #PaytmMerchant #DBSBank #SettlementIssue
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Masti Patna (@Prince97755897) reported@Paytmcare bad customer service
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Venkat (@Ram009999) reportedIf this issue is not resolved promptly, I will be compelled to approach the Consumer Commission for deficiency in service and seek appropriate legal remedies. #ConsumerRights #CustomerService #FlightBooking @Paytmcare @IndiGo6E @Paytm
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SKA (@sujitagrl) reported@Paytm upi ref number 404605783172 not received on my account. In app amount is received but went to different account which I am unable to access. Please help
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Abhka (@Abhineetkumar12) reported@Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap
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Manish Jha (@Mrashish501) reportedHi @paytmbankcare @Paytmcare , my AGENT: RRN Number: 61961 7549132: for Rs.1779.00/-. shows the refund was credited to my Paytm Payments Bank Savings Account by 15 Jul. However, Please clarify and help how can i collect money
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Nidhi Gandhi (@nidhimg) reportedJust tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare
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GK Aujla (@theviper5911) reported@Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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POOJA BAJAJ (@POOJABA31433795) reported@IndiGo6E @Paytm @IndiGo6E please help in this matter ASAP.
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Prashant Chouhan (@prashant8129) reportedHey @PaytmCare @Paytm, I am unable to open the Bank / Fixed Deposit (FD) page in the app. It's continuously failing to load. Kindly check this glitch and resolve it ASAP so I can access/redeem my FD! #Paytm #PaytmBank #AppIssue
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare Why 6 days it is your work to do not my Why should I wait. Has I taken any loan from you. As per customer rules you can’t hold any customer without any reason. Kindly refund my amount by EOD. Else I will see u guys
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Anirvan Jha (@anirvanjha) reportedHow were senior citizens expected to know a TDR was required when Paytm itself showed “Train Cancelled”? This is a clear service failure. @Paytm @Paytmcare please take responsibility, investigate and refund ₹3,702.65 immediately. All supporting screenshots are attached. 3/3
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Venkat (@Ram009999) reportedI want full refund this is because of your technical issue iam facing problem now @Paytmcare @Paytm @IndiGo6E
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KS (@kanwaljeet36) reportedFacing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @Paytmcare @vijayshekhar Hello Team, Waiting for a long time, could you please provide an update on my issue? On priority basis please
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Anand Sankar (@saybwala) reportedHey @Paytm @Paytmcare stop using an AI bot to call and harass B2B customers. AI bot is not a key account manager. B2B customers need actual human support.
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Mohd Naseem (@naseemjaved_313) reportedHey @Paytm @Paytmcare, I am facing an issue while logging into my app. Even after entering the correct OTP, the app shows a "wrong OTP" or submission error. Please fix this login glitch at the earliest.
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Vishal anand (@Vishalanand451) reported@Paytm Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm
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Yola (@yo_lak) reportedPayTm is really good in the cases where the internet connection is too slow. Never fails. @Paytm
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Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported@NPCI_BHIM Hey @NPCI_BHIM It’s confirmed that this issue is not going to get resolved. No-thanks for your BEST service. I’ve uninstalled the app on my device. Hey @Paytm you’ve got new user who is going to use it as a primary app and share with others as well.
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Ajit Yadav (@imajityadv) reportedThis small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar
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Sarthak Rohilla (@SarthakRohilla2) reportedDear @PaytmBusiness what’s ur problem Every month mera charge kat rha h itne bar complain kra chuka hu close my box but no response @Paytm @PaytmBusiness scammer ho tum #paytm #paytmbusiness
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jignesh lakhara (@Jigneshlakhara) reported@Paytmcare My mob no. is 9428029250 App is not working from last two days. While opening app suddenly error shows and automatic close.
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PANKAJ KUMAR (@PANKAJY84641411) reported@Paytm @PaytmCare @PaytmBusiness Merchant ID tJQYSr83171549395643 Registered Mobile 9798279825 Fraudulent deduction of ₹1927 done on 02/07/2026 for a Soundbox that I NEVER received. Customer care is closing my tickets daily without refunding. Fake promises! Resolve this immedia
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Ayush Agrawal (@sumitagrawal729) reportedHi @Paytm @PaytmBank not able to withdraw my money from Paytm bank using UPI pls help
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Bharat Ka Sikh (@BharatKaSikh) reported@paytm @paytmcare Your service is a disgrace. No option to cancel the Soundbox, customer care is nothing but AI, I receive calls from you those are AI too. Stop forcing unwanted charges. Cancel it now before I smash this useless box.
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Divanshu Rawat (@rawat_divanshu) reportedWhat a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.
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Ankit Parihar (@Ankitparihar_) reported@Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.
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Sk Sen (@ShivendrSen) reported@Paytmcare No my problem is still right there. My refund is still not credited to my account how can you say problem solved?