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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 37% Mobile App (37%)
  • 32% Transactions (32%)
  • 16% Website (16%)
  • 11% Login (11%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.

CityProblem TypeReport Time
Chhindwāra Mobile App 4 days ago
Jaipur Mobile App 7 days ago
New Delhi Mobile App 12 days ago
Yamunānagar Website 14 days ago
Mumbai Website 20 days ago
Greater Noida Mobile App 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShambhuSahu
    सतनवी (@ShambhuSahu) reported

    @vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai

  • Goldyflake
    Suryansh Gupta (@Goldyflake) reported

    Termination request initiated for my Paytm Merchant Account by mistake. I want to cancel the termination request and continue using my account Kindly stop termination and help keep the merchant account active. @Paytm @Paytmcare #Paytm #PaytmMerchant

  • SumitKanojiyaX
    SumitKanojiya_Official (@SumitKanojiyaX) reported

    @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia

  • Prasanth_beast
    Prasanth SP (@Prasanth_beast) reported

    Customers are being told funds are safe while there is literally NO reliable way to verify or access holdings through the app. This is not just a technical glitch anymore. This is a complete breakdown of customer access and transparency @Paytm @PaytmBank @RBI

  • casantoshprasad
    santosh (@casantoshprasad) reported

    Hello @vijayshekhar @Paytmcare is shitt Irrespective of ****** chatbot appoint some individuals who can actually connect to customer or stop this **** called @paytm .

  • shivani2210
    Shivani R (@shivani2210) reported

    @Paytmcare I am trying to reach to adityabirla also which is another nightmare and unable to connect. Could you please help me to clear this out

  • anureyan
    Anurag Mishra (@anureyan) reported

    @Paytmcare I am unable to login into my Paytm account. Msg is displayed that my Mobile no has been blocked. Please resolve.

  • SsbAmit
    🪖🪖🇮🇳🅰️mit 📠Yadav🎧📠 (@SsbAmit) reported

    @Paytmcare I doing trying for login, but not successful login. Screen is showing under review

  • gauravuhb01
    GKd (@gauravuhb01) reported

    Dear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @Paytmcare

  • jovialwinter
    Pulchritudinous (@jovialwinter) reported

    @Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @ranjit91025 @Paytm @Paytmcare We request you to kindly coordinate with the PAYTM Bank customer service for further assistance.

  • RealSidh1212
    ✨ Simran_SidHeart 💙 (@RealSidh1212) reported

    @Paytm Paytm team, my Paytm app keeps crashing immediately with rooted device detection on Realme 5i (Android 10). Now my account is also blocked while logging in. Please help unblock it urgently.

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare Worst customer service @Paytmcare @jagograhakjago

  • mochary_uday
    Uday Mochary (@mochary_uday) reported

    @Paytm my mobile number is block 8016963756 please unblock

  • varunvnn
    varun (@varunvnn) reported

    Dear @Paytm, refund Ref No. 613314024644 for a cancelled Flipkart order is still not credited to my bank account. My bank cannot trace the transaction with this reference number. Kindly help check the UPI/payment status and provide transaction details.

  • asliravikumar
    Ravi Kumar (@asliravikumar) reported

    @Paytmcare You don't seem to understand what I'm saying. Paytm postpaid accounts have a limit that the customer uses and pays monthly. I needed to close the account. I am requesting you to stop saying you are giving me other information.

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    Dear @PaytmTravel @Paytmcare, your “Travel Care” support is an absolute joke. Airlines have already confirmed the refund has been processed, yet your team keeps customers hanging for days with no proper response, no human support, and no accountability. @PaytmTravelCare

  • ravi_s_prasad
    Ravi S Prasad (@ravi_s_prasad) reported

    @Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.

  • BrandNachiketa
    Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported

    @Paytm unable to access my account

  • GaudelHari1729
    Dr.Hari Gaudel (@GaudelHari1729) reported

    @Paytmcare Issue resolved post 24 hours.

  • jovialwinter
    Pulchritudinous (@jovialwinter) reported

    @Paytmcare I never redeemed or used this gift card. Saying 'brand confirmed redemption' without sharing any proof is not a valid resolution. Please provide redemption details, transaction reference & proper investigation instead of generic replies. Escalate this issue. @Paytmcare @MyNykaa

  • amythinme
    amyth (@amythinme) reported

    @Paytmcare have applied for a change in constitution of my business, been over 20 days no executive can fix this simple issue. Please assist. 9890590999

  • ChetanC97637933
    Chetan Chauhan (@ChetanC97637933) reported

    @ZeptoNow @Paytm @letsblinkit Please investigate this issue, explain why it happened, and process a refund or re-deliver the order at the earliest

  • MonikaPrasad16
    Monika Prasad (@MonikaPrasad16) reported

    @paytmbankcare @PaytmBank @Paytm I have Fixed Deposits linked with Paytm Payments Bank and I’m concerned after the banking shutdown news.Please guide me on how I can safely transfer my money and FD amount. I have not received clear instructions yet. Kindly help urgently.

  • VaibhavSha93481
    Vaibhav Sharma (@VaibhavSha93481) reported

    @Paytmcare Hi waseem,thank you for responding. I have already messaged @Paytmcare with all details. Please help resolve this issue as soon as possible since my account was blocked unexpectedly and I’m unable to access my UPI Lite balance.

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare Hi prabhsimran, could you please assist me with ticket 200011654211 (couple of hours passed but not response received) opened for the issue. My registered number has been blocked from accessing paytm. Kindly support unblocking it.

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare @PaytmTravelCare it’s been 4 days and my refund is still pending. The process is painfully slow and customer support is almost unreachable. After-sales service is seriously disappointing for something as basic as a refund. Please fix this system and respond faster.

  • kaNTRimanu
    Manu's (@kaNTRimanu) reported

    @Dtomobsd @Paytmcare 🫣🫣 sound box not working anna support ki velthe AI gola

  • VaibhavSha93481
    Vaibhav Sharma (@VaibhavSha93481) reported

    My Paytm account suddenly got logged out and now it says “your mobile number has been blocked.” My bank account and UPI work on other apps. I also have ₹1700 stuck in UPI Lite. I cannot even access support because login is required. Please help escalate this issue.@Paytmcare

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare There’s no response from any one and why don’t you have any working number where I can reach out to people pathetic experience I’m still on hold from yesterday airlines @IndiGo6E @allianceair have initiated full refund but you guys are still charging me cancellation fee