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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 10 days ago
Pānīpat Login 10 days ago
New Delhi Transactions 10 days ago
Chhindwāra Transactions 10 days ago
Bengaluru Mobile App 10 days ago
Sūrat Mobile App 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    @Paytmcare 1/3 Thank you for the update, @Paytmcare.
Appreciate you reviewing the device verification issue on priority. Please keep me posted as soon as there’s any progress.

  • kandharivk
    Virinder K Kandhari (@kandharivk) reported

    Hi @Paytmcare @Paytm It’s been a week since I am unable to access my UPI on PayTM app and despite chasing your customer care, no resolution has been provided. Can you please arrange a call based assistance for a senior citizen like me? Please help!!!! Complaint no 200012492254

  • d_ravirai
    Ravi Rai🇮🇳 (@d_ravirai) reported

    @Paytm @vijayshekhar The biggest problem why I prefer Gpay over paytm for upi use is below. 1 - If I have to open The app for upi payment it loads late because of so many options on screen. 2 - Too congested options compared to GPay .

  • hirasinghadhika
    Hira Singh Adhikari (@hirasinghadhika) reported

    @Paytm app is not working

  • ys_2800
    Yash Sharma (@ys_2800) reported

    @Paytmcare Issue resolved but this mis happening taken by merchant.

  • asolitudeseeker
    Abhishek Bakshi (@asolitudeseeker) reported

    @Paytmcare trying to connect to your customer care since a while without any luck. Kindly get in touch. Thank you.

  • princegargg
    prince garg (@princegargg) reported

    @Paytm @Paytm is down since yesterday? Technical issue error everytime

  • RSHIS
    RISHI AGARWAL (@RSHIS) reported

    @Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help

  • shehzada_hayat
    Sarwar Hayat (@shehzada_hayat) reported

    I mistakenly Sent 3500 through @Paytm to a merchant. I had done transactions earlier too. I can not recall who the merchant is. I have his UPI and Paytm details. Please help @Paytmcare

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Kuch option sirf dikhawe k liye de rkhe h . Jese ki SPECIFIC QR ACCESS TO CASHIER ye function work nhi krta . App main MERCHANT CARE se baat ki to usne bhi mera bhut time waste kiya kbhi kuch kbhi kuch btaya jo working nhi tha.

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytm @Paytm Tell me how many tweets I have to tweet,so you can listen. WTF!!! No reply in chat,no response here. How do you guys I supposed to contact you? How many days it will take for refund?

  • Andcolorpocket7
    Md Aurangzeb(اورنگ زیب) (@Andcolorpocket7) reported

    @Paytmcare My issue is not fix until now

  • sumit316bahadur
    Sumit Bahadur 🇮🇳 (@sumit316bahadur) reported

    @Paytm my paytm not working since yesterday.. 9798587330

  • patelnn286
    Patel Purple (@patelnn286) reported

    @flipkartsupport @Paytmcare @RBI need your attention, they both cheat the customer on the name of scheme

  • SyedMuz31229099
    Syed Muzaffar (@SyedMuz31229099) reported

    @Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎

  • bhagavanraghave
    Raghavendra Jalluri (@bhagavanraghave) reported

    @Paytmcare Paytm is a platform I have used to do the bus booking . Also confirmed with the message proofs and even call recording that I have from operator on the bus cancellation, so Paytm should be responsible to issue the refund to the customer and go in legal way against the operator

  • Ryan_Christ25
    ryan (@Ryan_Christ25) reported

    @Akash736868 @Paytmcare @Paytm I'm facing the same issue with BoB currently. Seems there's some technical error with transactions from a few days.

  • RudraPa47903461
    Rudra Patra (@RudraPa47903461) reported

    I am writing here to don't buy Paytm soundbox from wherever. There are high rental charges without prior notice and also not customer support when needed. Only fool bots are the customer care. Fraud Paytm.@PaytmBusiness @Paytm @Paytmcare

  • sejnanigans
    sejal (@sejnanigans) reported

    @Paytm app down???

  • asrajeevsharma
    Arun Sharma (@asrajeevsharma) reported

    Paytm is not working @Paytmcare

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm Sir, i have recording call with Airline that ticket is refundable but paytm not make fraud and not refunding. Even i shared the recording wih paytm team but they are not ready to listen. Pleass help for processing of refund

  • BINAYNIMODIA
    Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported

    @PhonePeSupport Haha you guys can't even give service after 1.5 month and you guys speaker donteven last a day While @Paytmcare speaker works for more than 5days and service is outmost Even you guys don't care to compensate customer while you guys were wrong

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    Not able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced

  • santoshraig
    Santosh Rai (@santoshraig) reported

    @sunilp3007 @Paytm Right said all upi down

  • JustnbieberIND
    Justin Army (@JustnbieberIND) reported

    @Paytmcare The customer has left shop after he showed us that the payment has been completed. What should I do? Did I lose the amount?

  • kurafatygyan
    Suresh Kumar Kurapaty (@kurafatygyan) reported

    Does @Paytm @Paytmcare has a human to solve problems ? They have AI enablers strictly avoid when money has to refund even after all details provided. This AI bolts sucks

  • dr_rikin
    Dr Rikin Gogri 🇮🇳 (@dr_rikin) reported

    @Paytmcare Paytm for business app is not working

  • vishalvishu88
    vishal sharma (@vishalvishu88) reported

    @Paytmcare my paytm is not working its root

  • dude_mr_vk
    tollydays (@dude_mr_vk) reported

    I feel @Paytm @Paytmcare is shutting down .....how come they are so relax without fixing this issue from past 24hrs.....users are unable to login completely....issue haven't fixed yet

  • Redd63184Reddy
    Dinesh🇮🇳 (@Redd63184Reddy) reported

    **** the paytm .no coutemer support .i have raised complaint 3 days ago still you didn’t solved that.dont ever use this ****** app @Paytm @Paytmcare #paytm