Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (41%)
• Mobile App (29%)
• Login (18%)
• Website (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.

City	Problem Type	Report Time
Hyderabad	Login	5 days ago
Dārjiling	Transactions	12 days ago
Bengaluru	Mobile App	22 days ago
Ahmedabad	Withdrawals	1 month ago
Alīgarh	Transactions	1 month ago
Qādiān	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vijaya (@rhithmdivine) reported 3 minutes ago

  @joedelhi @Paytm @Paytmcare No need for Paytm. You can live happily without using Paytm. Anyways, why support a company that supports animal abuse and scams.

• 
  Mohd Farman (@faizali7714) reported 4 minutes ago

  @Paytmcare My issues not resolved u am waiting for this time

• 
  Yatindra Jha (@YMJrocks) reported 4 minutes ago

  @Paytmcare I have booked a return journey and got confirmation for only one way flight. Pls help. This is urgent as money has already been paid.

• 
  SUJIT BANERJEE (@SUJITBAN23) reported 6 minutes ago

  @sheefal @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

• 
  Karan (@karan_018) reported 8 minutes ago

  @Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.

• 
  रीड की हड्डी किसान (@mia_peachx0003) reported 12 minutes ago

  @RSRTC_OFFICIAL Still waiting for response. Issue unresolved. Kindly take this seriously and provide update/refund ASAP. @Paytm @RSRTC_OFFICIAL

• 
  Maverma (@Maverma55555) reported 12 minutes ago

  @Paytmcare Access denied when login

• 
  Punjab National Bank (@pnbindia) reported 16 minutes ago

  @TusharMond31381 @Paytmcare Dear Tushar, We regret the inconvenience caused. We request you to please contact our Customer Care Center at 1800 1800 / 1800 2021 (toll-free) for immediate assistance regarding the matter. Regards, Team PNB

• 
  Pankaj Singh (@PankajSinghps54) reported 16 minutes ago

  @Paytmcare @vijayshekhar My vijay shekhar, first off all i am telling you your customer care no 24x7 is not working it came switched off in a day time and in late evening busy. I had done one transaction it is failed but still refund not credited in my account. See ur service

• 
  Ashutosh Bhawsar (@bhawsar33) reported 19 minutes ago

  @PaytmBusiness No body available in paytm for your solution, it is very very pathetic service @Paytmcare

• 
  Manish Maloo (@ManishMaloo9) reported 21 minutes ago

  Hi @Paytmcare I m not able to receive money in my Paytm payment bank plz help me

• 
  Astha (@Astha02singh) reported 30 minutes ago

  @Paytmcare 200011294603 Still not resolved.. i think ya all need to focus on ur customer service rather than putting all ur moneys in ai . I think ya all have sacked ur employee coz I have dmed multiple times on insta n nobody is responding over there. @vijayshekhar

• 
  dan mahachi (@DanMahachi) reported 34 minutes ago

  @Paytmcare @Paytmcare l think it's wise l take legal action now....since you are showing no interest in solving my issue it's been 1 month now and you haven't refunded my money,am really disappointed in you

• 
  अज़ीम आलम खान (@Azeemalamkhan2) reported 34 minutes ago

  @gibesandswings @prabha4652 @Paytmcare I purchased Paytm Gold a few days ago. After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen. I am unable to access my account and I also Installed Paytm on other mobile phones using my number.

• 
  Reddy Boy💙 (@iamreddyboy) reported 35 minutes ago

  @Paytm @Paytmcare I’m receiving frequent promotional calls from Paytm customer care about offers. How can I stop them?

• 
  Ansuman Mishra (@Ansuman30324200) reported 38 minutes ago

  Extremely disappointed with Paytm support. My flight refund (already processed by airline to Paytm) is still not credited despite multiple tickets and followups. Status stuck at “working on it” with zero accountability. @Paytm @Paytmcare @vijayshekhar

• 
  Madhav Gupta (@Madhav_Gupta14) reported 38 minutes ago

  @Paytmcare Redirecting me isn’t a resolution. This issue has been pending for long and impacts access to my wallet funds. Please escalate internally, assign a case owner, and share a ticket ID with a clear resolution timeline.

• 
  Ayush Singh (@AyushSingh098) reported 40 minutes ago

  @Paytmcare DM done all details kindly check and help asap

• 
  Mohit kumar (@Mohitku10541107) reported 49 minutes ago

  @Paytmcare Thanks for the response. Please arrange a callback as the issue is not getting resolved on chat. All proofs are ready. Need quick resolution.

• 
  Sharad Dutt (@sharaddutt) reported 49 minutes ago

  @paytmcare I am unable to use paytm app in iphone since 2 days. Automatically it loggged out first & after that I am unable to login as message is coming Acess is denied . Resolve the issue on immediate basis !

• 
  R K Sharma (@ranjanhbs) reported 53 minutes ago

  a confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent

• 
  AchyuthReddy (@DathuAchyuth20) reported 54 minutes ago

  @Paytmcare Its not one person problem its every ones problem Why cant your marketing team just shut this kind of Messaging

• 
  Omkar Jadhav (@anthropic_o3) reported 54 minutes ago

  I applied a coupon for ₹30 cashback on Swiggy (Instamart) but have not yet received it. The help section has not provided a satisfactory resolution. @Paytmcare @SwiggyCares #help @instamart_it

• 
  Thakur Saab (@Thakurxsfe) reported 54 minutes ago

  @Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.

• 
  gourav Chatterjee (@gouravc1997) reported 57 minutes ago

  @Paytm please help

• 
  sn (@sn00009gm) reported 57 minutes ago

  @pvs000 @vijayshekhar @Paytm The over-population of dogs on streets has already broken the ecosystem. Humans are only trying to bring it in balance again. In all western countries they take abandoned dogs into shelters but when the shelters are full, they euthanize the dogs.

• 
  Aasheesh Mishra 𝕏 (@xDrAshishMishra) reported 57 minutes ago

  @Paytmcare Paytm bank is doing nothing that’s why I am posting my matter here. @Paytmcare This is not resolved. I am already trying through Paytm Bank channels but KYC is still not happening—Video KYC fails repeatedly and offline agent is also unable to process due to their own KYC issue.

• 
  Sharad Dutt (@sharaddutt) reported 59 minutes ago

  @Paytmcare I am unable to use paytm app in iphone since 2 days. Automatically it loggged out first & after that I am unable to login as message is coming Acess is denied . Resolve the issue on immediate basis !

• 
  Sharad Dutt (@sharaddutt) reported 60 minutes ago

  @Paytmcare I am unable to use paytm app in iphone since 2 days. Automatically it loggged out first & after that I am unable to login as message is coming Acess is denied . Resolve the issue on immediate basis !

• 
  Ashutosh Bhawsar (@bhawsar33) reported 1 hour ago

  @PaytmBusiness @Paytmcare they dont have customer care, worst AI bot, not able to understand queries, only few Automated reply, worst, worst worst company, dont go with paytm