Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/23/2026 23:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Login (20%)

    Login (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • falgun97soni Falgun Soni (@falgun97soni) reported

    It is the duty of Paytm to update it it takes 72hours and customer has to pay double amount at the toll tax Who the hell is Paytm to blacklist us ???? #Worst service Paytm @Paytm @Paytmcare @nitin_gadkari

  • Abhishe48809735 Abhishek Mittal (@Abhishe48809735) reported

    @airtelbank @pnbindia @Paytmcare Please help I was done transaction yesterday and it was stucked, the amount is very crucial for me, even it depends someone life on it, it's medical emergency case need to clear the outstanding of hospital else treatment will not start Please help

  • Dhokiyaa Pareash 🇮🇳 (@Dhokiyaa) reported

    @Paytmcare I am receiving paytm email of someone paytm account. I want to detach/delink that account with my email account. Please help!

  • ysvsaikrishna Sai Krishna (@ysvsaikrishna) reported

    @Paytmcare I have been waiting for resolution from your customer care from over a month for selling me a fake google play recharge code which could not be redeemed. Ticket ID: 190537725 Can you resolve it ASAP

  • MohitDabral9 Mohit Dabral (@MohitDabral9) reported

    @Paytmcare I transferred money to someone's UPI. Transaction failed and money not yet returned in my account. Been 3 days.Unable to connect any of your helplines. Call automatically dropping please help UPI Ref ID 117568817329

  • GsSanthosh33 ಸಂತೋಷ್ ಕುಮಾರ್ (@GsSanthosh33) reported

    @Paytm still my issues is not resolved and @Paytm customer service is worse.. unsubscribing soon!

  • Vikram5318 vikram singh (@Vikram5318) reported

    @Paytm How I booked slot because my account 919575365849 is blocked and customer care not reply my queries . Please respond me

  • LokeshMP12 Lokesh M P (@LokeshMP12) reported

    @Paytmcare my account is blcoked customer care team asking for self attached documents I had already given self attached docs then again they are asking all the documents along with selfie, What's wrong with my account ,

  • RATHODRAMU10 RATHODRAMU (@RATHODRAMU10) reported

    @Paytm SIR MYSELF K RAMULU NAYAK I HAVE NO FATHER IHAVE 4 SISTERS RECENTLY GOT SMALL SIS MARRIAGE SO DEBT 5 LACKS SIR PLZZ SAVE ME & MY MOTHER SIR 🙏🙏😭😭😭🙏 A/C NO: 62334461508 IFSC:SBIN0021611 K RAMULU NAYAK ME & MOTHER FORMERS SIR PLZ HELP 🙏🙏😭🙏🙏

  • ungalrajiv Rajiv Kumar (@ungalrajiv) reported

    @PaytmBank my Paytm payments bank is fully KYC compliant. Why I'm getting alert that i cannot use the service from June 28...@Paytmcare

  • sachinfm Sachin Arora (@sachinfm) reported

    Dear @Paytm I never opted for the spam on my number for Paytm first games. I don't even know what it is. Stop sending me free bonus to play random **** games. Also @Apple your sms filtering sucks!

  • witty_donor You Know Who (@witty_donor) reported

    @Paytmcare how to deal with a situation where an amount has been accidentally sent on a wrong number in a hurry? Tried to contact that person but he seems to have decided to keep the money... Can you help?

  • Kunalkumar_kuku Kunal kumar (@Kunalkumar_kuku) reported

    @Paytmcare I had paid on Zomato site via Paytm. The offer was of minimum cashback of Rs 20 to max Rs 75. But now your customer care is saying that the cashback was only for selected users. This is very bad.

  • InfoAkshaygupta AKSHAY GUPTA (@InfoAkshaygupta) reported

    @Paytmcare I m unable to transfer funds from Wallet to other paytm wallet after add the funds from my bank..feeling so frustrated...Pls help what to do..thanks

  • AceDigiXplorer Ace DigiXplorer (@AceDigiXplorer) reported

    @Paytmcare You didn't replying me any thing. I am frustrated with your behavior, how much careless you people. You don't even realized what customer faces. From the Last 3 months you don't did anything yet. What kind pathetic service of paytm gives. No mail, no phone number nothing.

  • MiteshDoshi15 Mitesh Doshi (@MiteshDoshi15) reported

    @Paytm did a Zomato Payment transaction through Paytm wallet on 20th June. Got Rs. 22 cash back but it has still not credited to my wallet. Compliant submitted to support on 22nd June but still not resolved. Support needs improvement. Ticket ID 192829927

  • Sourabh57804668 Sourabh kushwah (@Sourabh57804668) reported

    @Paytm when I am Eligible for #paytmpostpaid. My cibil score 759. I am in waitlist from 14 month. how time you take check my eligibility. Other platform like Flipkart, zestmoney give his pay Later service. Even Amazon give but I want only Paytm postpaid. This is frustrated.

  • kelvin_tech24 CYBER TECH (@kelvin_tech24) reported

    @MohitDabral9 @Paytmcare Kindly send me a direct message in order to rectify this problem

  • AceDigiXplorer Ace DigiXplorer (@AceDigiXplorer) reported

    @ArvindKejriwal My Paytm postpaid payment is not updated for the last three months, they continue to send me SMS for outstanding payments. you people confirm that your payment is done. but you send SMS to me and my family member's number. WHY?????? @Paytmcare @ArvindKejriwal #Help

  • TIWARI1758 MRITUNJAY KUMAR (@TIWARI1758) reported

    Hii sir I am unable to do my video kyc in Paytm.. @Paytmcare @Paytm Everytime I am getting that all executive are busy. Solve my issue as soon as possible. Regards

  • Gauravk74579811 Gaurav kumar jha (@Gauravk74579811) reported

    @PaytmBusiness @Paytm dear paytm my Paytm in pending please resolve I am facing problem

  • dsalunkhe D.R. Salunkhe (@dsalunkhe) reported

    @Paytmcare can yo do something if some fraudulent person receives money via PayTm wallet and doesn’t deliver item purchased online? Cybercrime complaint forwarded to local police which I found futile. @MahaCyber1 PayTm wallet is KYC fulfilled so there shouldn’t be any issue.

  • softcuddlyhes (@softcuddlyhes) reported

    @Paytmcare I am not able to add money in my Paytm wallet through any means Please help!

  • TvBakchod crmindmod (@TvBakchod) reported

    I sent a support text and a screenshot of the mails. To @Paytmcare as well. But no response from you guys. Its been 4 days. They didnt bother to respond. If this is the behaviour of your services. I would be closing my bank account with @PaytmBank dissatisfaction score 100

  • nalinj08 nalin (@nalinj08) reported

    @Paytmcare There is a problem in paytm menu in my paytm account. I want to pay Noida apartment electric bill. Earlier bills were paid by me regularly. While paying I am unable to see menu. There is no option to contact you on phone. Please resolve.

  • Bidyut2000 Bidyut Chakraborty (@Bidyut2000) reported

    @Paytm In Basirhat 1 block, North 24 Parganas, there is a serious crisis among the locals due to covid 19 issue. There is no such thing as earning now. Temporary relief to give them some relief

  • MohitDabral9 Mohit Dabral (@MohitDabral9) reported

    @Paytmcare I transferred money to someone's UPI. Transaction failed and money not yet returned in my account. Been 3 days.Unable to connect any of your helplines. Call automatically dropping please help UPITransaction ID 117566162017

  • jegan17295031 jegan (@jegan17295031) reported

    @Paytm dear sir/madam, I’m not able to use my paytm wallet for paying its asking me to upgrade, what’s the problem I was using same before, suddenly why is this happening ? I need help to resolve.

  • i_irshadkhan Irshad khan (@i_irshadkhan) reported

    @PaytmBusiness Guys do not use paytm for payments They stolen my money during Electricity payment i was done on 3rd june but still payment was not received in my account poor pathetic service @Paytmcare they dont have manners how to talk to the customers fake promises Critical

  • DebashishMaity4 Debashish Maity (@DebashishMaity4) reported

    @PaytmTravelCare Can I have an update ? Or you are still checking my status from one month. Your customer care is not responding properly about my status telling it will be done but we don't have any timelines. @vijayshekhar @Paytm are fraud who are keeping my money #paytmfraud #paytmcheat