Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (53%)
• Website (20%)
• Transactions (13%)
• Login (7%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, Yamunānagar, Mumbai, and Greater Noida.

City	Problem Type	Report Time
New Delhi	Mobile App	4 days ago
Haridwar	Transfer	23 days ago
Bhubaneshwar	Website	23 days ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhishek Kumar Singh (@abh1kr) reported 3 minutes ago

  @Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?

• 
  sanjay nakhwan (@sanjaynakhwan) reported 13 minutes ago

  @Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply

• 
  Vishal chauhan (@Imchauhanvish) reported 25 minutes ago

  @Paytmcare I booked a flight within last 1 hour which was an honest mistake, I need help with it as I want the refund, your customer care is non responsive and as per the DGCA rules I can get the refund within a 48 hour window.

• 
  Ashish Dwivedi (@AshishD69007140) reported 26 minutes ago

  @Paytmcare mam You can help me paytm se reliving letter chahiye mil nhi pa raha paytm customer care number nhi lagta email id not working & customer paytm hayring default please help me ashish Kumar employee code. 10125109 mo. 6392084254

• 
  Rohit Gupta (@gupta_rohit4) reported 27 minutes ago

  @ICICILombard @Paytm Worst experience, booked car insurance yesterday, still not able to get the inspection done. Who is going to bear the challan now? Your customer care us useless Break in number: 1000676838 Paytm Order Id: 27153842533

• 
  Nitin (@Nitin87665767) reported 27 minutes ago

  @bsesdelhi @Paytmcare Why is not update the payment in your portal ?? Very baad service @bsesdelhi

• 
  KING_K (@GODKILLER387) reported 29 minutes ago

  @Paytmcare I'M VERY TIRED! IT'S UTTERLY FRUSTRATING HOW PAYTM HAS EVOLVED! EARLIER I DIDN'T FACE ANY PROBLEM BUT NOW 😔 YOU CAN'T EVEN REFUND MY MONEY 😭 WHAT ARE YOU GUYS UPTO!? MANY PEOPLE ARE FACING THE ISSUE. YOU GUYS CAN'T EVEN GIVE AN ESTIMATED TIME. RAISE A CANCELLATION!!!

• 
  Rahul Srivastava (@srirahul92) reported 30 minutes ago

  @Paytmcare Ek bhi customer executive available nahi hai. AI appoint kar rakha hai, ab AI se baat kare. Call me back on 9471939850

• 
  nav (@fornavneet1) reported 33 minutes ago

  @Paytm @Paytmcare unable to download the statement. Ur ai isn't working. No customer care at all. No agent

• 
  Zair Shamim (@zairgame) reported 34 minutes ago

  @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 37 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  Dhruv Patel (@Dhruv_Patel09) reported 37 minutes ago

  @AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill

• 
  Umesh Mishra (@UmeshMishra309) reported 41 minutes ago

  Dear @Paytmcare, I have raised multiple requests for a new Soundbox and repeatedly contacted local vendors, but there has been no response or follow-up. This is affecting my business operations. Kindly resolve this issue at the earliest.

• 
  Pardeep Rana (@Cybercellteam) reported 42 minutes ago

  @Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 44 minutes ago

  @Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 44 minutes ago

  and there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.

• 
  Abhi (@raj_abhish17096) reported 44 minutes ago

  @Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me

• 
  Abhishek (@Abhis2309) reported 45 minutes ago

  @Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?

• 
  Vikas Yadav (@VikasYadavA2Y) reported 46 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 46 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 47 minutes ago

  Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytmcare

• 
  Ajay kumar (@REWADIKHEDIYA) reported 47 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  BSES Delhi (@bsesdelhi) reported 48 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update

• 
  Neeraj Kashyap (@neerajkashyap88) reported 50 minutes ago

  Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

• 
  Avux Chemicals India🇮🇳 (@AvuxChemicals) reported 51 minutes ago

  @Paytm Don’t use the payment for @npclgrnoida electric meeter recharge payment because your payment debit but paytm and NPCl will give the credit next 3-4 days, they will use your money and you will struggle for credit & then chase to thier customer care !! It’s too poor service

• 
  Shivratan Chhonkar (@srchhonkar) reported 52 minutes ago

  @Paytmcare @PaytmBusiness @Paytm Onboarded on 29.5.2026 as Paytm Merchant. Till now not able to collect payment due to settlement issue not resolved. Also your ground sales team onboarded me with wrong number and now not picking call to change mobile number. Pathetic Service.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 54 minutes ago

  @Paytmcare It’s not my problem, what to do now??

• 
  Ash (@ashuxoxo) reported 55 minutes ago

  Hey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm

• 
  Ashish Dwivedi (@AshishD69007140) reported 57 minutes ago

  @Paytmcare customer care number, email id not working Please help me reliving letter provide

• 
  Vedant Garg (@GargVedant) reported 59 minutes ago

  . @Paytmcare My flight was cancelled and a support ticket has already been raised. However, there has been no follow-up or update from your team so far. Requesting you to kindly look into this ticket (allow me to DM) at the earliest and take immediate action. Thank you.