Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/06/2026 14:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (55%)

    Transactions (55%)

  2. Login (27%)

    Login (27%)

  3. Mobile App (18%)

    Mobile App (18%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MishrRohitkumar Rohitkumar Mishra (@MishrRohitkumar) reported

    @Paytmcare **** with your service how much time is going to take i need my money on urgent basis **** your service and please rrturn after words i am not going to use my paytm account @KotakBankLtd you have to return do asap

  • MURALIKOTHAPALI Murali S (@MURALIKOTHAPALI) reported

    @Paytmcare @Paytm April 13th 2021 you told amount will credit in 7 working days , it’s been 1month still waiting . Complaint reference number 187751006. Booking id-10203606586

  • DEEKU01 DEEPAK KUMAR (@DEEKU01) reported from Noida, Uttar Pradesh

    @Paytm i want change to change kyc to my new number.... Please help

  • abhinavbhardwaj Abhinav Bhardwaj (@abhinavbhardwaj) reported

    @Paytmcare I am trying to activate my Paytm bank saving account by doing the video KYC. I tried 5 times by showing my PAN Card on the video and verifying the aadhar card details. But all 5 time the video KYC is rejected. Seriously very pathetic service. @vijayshekhar

  • ATHEIST_ARVIND Arvind (ATHEIST) NO CASTE NO RELIGION NO GOD. (@ATHEIST_ARVIND) reported

    @Paytm Urgent need BC Point. Customer are willing. I have shop mobile Services

  • Paytmcare Paytm Care (@Paytmcare) reported

    @not_kashish_ @Paytm Hi, We apologise for the delay. We are processing large volumes of refunds and are doing so in batches. We're working on your request and will process it as soon as possible.

  • Sunil64880490 Sunil (@Sunil64880490) reported

    @Paytm I didn't receive timeout card when my transfer my wallet. Pls help me paytm @paytm

  • vizay_jadhav Vijay 🇮🇳 (@vizay_jadhav) reported

    @Paytmcare please help to resolve this issue

  • geetikanagpal12 geetikanagpal (@geetikanagpal12) reported

    @Paytm @PaytmMall @Paytmcare There has been no update on my issue as yet please respond

  • tayal_anshul Anshul Tayal (@tayal_anshul) reported

    @Paytmcare @AxisBankSupport @AxisBank please help me with this, as I have used Axis Bank Account to make this payment. It got deducted from my account but haven't got updated to Paytm, as they replied.

  • jangidkuldeep08 Kuldeep Jangid (@jangidkuldeep08) reported from Gāndhīdhām, State of Gujarāt

    @Paytmcare I am unable to use paytm postpaid service, which I was using it from past 10 months.

  • ashok20464 Ashok Oswal (@ashok20464) reported

    @Paytmcare @satyamthakur3 Kindly refund amount for booked through PayTM platform .during March 2020 Refund has already been processed from GoAir..Have been sending you DM since last 4 months ,I have still not received my refund...booking Id 10161405381 #Bad Costumer service

  • superni38816945 superninja (@superni38816945) reported

    @WazirXIndia why partner with @Paytm ? it's been more than 5hrs !! WTF , Annoying

  • Prashantmt0006 Prashant Tripathi (@Prashantmt0006) reported

    @Paytm Totally harassment by paytm. We all family uninstalling paytm app. Never use again. Even got call from landline Num by paytm office that officer cut call in half interaction. They don't know skills to talk customer sudden they cut call

  • tejaskothari Dr. Tejas Kothari (@tejaskothari) reported

    @Paytmcare 4 video KYCs done still showing pending. Do you expect my senior citizen mother to visit a centre in Covid times? Navigating the help menu to reach a human is worse than navigating a minefield. Do I need to complain to ombudsman?

  • divyarthbansal Divyarth Bansal (@divyarthbansal) reported

    His Id must have been picked due to some Tecnical glitch in the paytm app, as it must be in the payment history. Requesting to process the refund of the money which was made due to @Paytm’s issue.

  • sunny_2u_2002 sunnygkmathur (@sunny_2u_2002) reported from Mādauli, State of Mahārāshtra

    @NischalShetty It seems that there is major issue for accepting payment by @Paytmcare reason why till now the bank has not permitted cyrpto money deposit .. this is annoying

  • greatpoompah TheGreatPoompah (@greatpoompah) reported

    @rituraj_raushan @vijayshekhar @Paytm 👍👍 however COWIN OTP not working today

  • MeMeRoop Swaroop Patil (@MeMeRoop) reported

    @Paytmcare Very poor service from Paytm I invited my friend to Paytm and no reward is given even after completing upi transaction by my friend.

  • RakeshS66495350 Rakesh Singh (@RakeshS66495350) reported

    Dear Paytm I am facing issues with KYC in my new Paytm account. Please help. @Paytm @Paytmcare

  • immukund143 Mukund Gehlot (@immukund143) reported

    @PaytmMoneyCare The worst Stock broker and Mutual Fund Agent i have ever seen. Such a third class customer service. If you have issues, one 1 way to complaint is raising ticket. They will respond to your ticket after 48 hrs. 1/2 @Paytm

  • jangidkuldeep08 Kuldeep Jangid (@jangidkuldeep08) reported

    @Paytmcare I aam unable to use paytm postpaid service which I was using it from last 10 months. Please look into the same.

  • GDK_Analyst Prof Dheeraj (@GDK_Analyst) reported

    @Paytm I’ve paid rent to my landlord through paytm— but it was said 2-3 days after payment done.. that’s a first mislead, It’s completed three days, now I did t get credit and when I’m trying to approach customer care, it never get connected..

  • MoPNG_eSeva MoPNG e-Seva (@MoPNG_eSeva) reported

    @ShahidS21583314 @Paytmcare In order to register your complaint, please DM us your service provider name (IOCL,BPCL or HPCL), 17 digit LPG ID, consumer number, agency name, district, location and your registered contact number for us to assist you.

  • SudTheNerd Sudhanshu Ram Tripathi (@SudTheNerd) reported

    @flyspicejet @Paytm has included convenience charges, we didn't get that in cancellation. @flyspicejet will customer be responsible for each and every thing.

  • immukund143 Mukund Gehlot (@immukund143) reported

    @PaytmMoneyCare There response would be, we regret, sorry for inconvenience we are checking the issue. Months and years s will come and go but they will not solve your problems. Shittiest Customer service. 2/2 @Paytm

  • vikaschamp354 vikas sharma (@vikaschamp354) reported

    @Paytm i need urgent help...i transfer 65000 rupee into wrong paytm number now he dont return...I need urgent for my mom medical thats why i transfer but it's gone wrong plz help help help

  • GaneshMundfane ganesh mundfane (@GaneshMundfane) reported

    @paytmbankcare Why there is no option to cancel service of Paytm while we are facing trouble to transfer money to other account. Fraud @Paytm and pathetic service, I should have used government app for money transfer.

  • NeilKapoor10 Neil Kapoor (@NeilKapoor10) reported from Jaipur, State of Rājasthān

    @Paytm Dear paytm My name is chetan kapoor from Jaipur (Raj.) I am writing this here because I'm not getting any help from your Paytm 24*7 help or your customer care. So please noticed and help. My issue is that I used paytm app and there is a postpaid facility which I used

  • divyam_yadav Divyam Yadav (@divyam_yadav) reported

    @paytmbankcare I have already shared the details over dm. Please either revoke the existing kyc aur map that kyc with my new account. I had closed the Paytm my account last year. But I have again signed up for the wallet and now when I'm entering the details it's showing that error! @Paytmcare