Paytm

Is Paytm down?

Problems detected

Users are reporting problems related to: transactions, login and transfer.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/07/2026 04:45

January 07: Problems at Paytm

Paytm is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (71%)

    Transactions (71%)

  2. Login (14%)

    Login (14%)

  3. Transfer (14%)

    Transfer (14%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ShivamUppal18 Shivam Uppal (@ShivamUppal18) reported

    Have some shame @Paytm . Atleast try contacting your customer atleast. But all they would say is looking into the matter

  • ShamikaRane3 Shamika Rane (@ShamikaRane3) reported

    I want to raise this issue with more audience. This is 2nd time I’m facing bad support service from paytym. So tagging @vijayshekhar @Paytm to get this issue resolved.

  • praveensoni8391 PRAVEEN SONI (@praveensoni8391) reported

    @Paytmcare I have a issue My old sim is gets blocked and have a new number But my friend transferred to my old account linked with old number. Seven days ago i talked with agent he said i will get mail and i have to share id proof to close bank account and transfer amount in other account.

  • sareen_anirban Anirban Sareen (@sareen_anirban) reported

    @Paytm As a digital payment system company, you do not provide your customers with a proper channel to get in touch with customer service. I have been struggling for the past couple of days and no one is helping me out, nor can I reach your support through the pathetic IVR system

  • THEHARMITSINGH HARMIT SINGH (@THEHARMITSINGH) reported

    @Paytmcare @Paytm u have a worst customer service only chat bots keep repeating things no resolution is provided my trans id 17451513004 is stuck and i am trying to contact u from yesterday only repet messages coming

  • rohitmandal9701 ROHIT MANDAL (@rohitmandal9701) reported

    @Paytmcare Rohit mandal 8969969485 before block my no Please unblock my no

  • BasuPlayzYT BASUDEB BANERJEE (@BasuPlayzYT) reported

    @PaytmBank i have an issue with my paytm account please solve it its an emergency @paytm @Paytmcare

  • shaik_atha ShaikAtha (@shaik_atha) reported

    @Paytm @Paytmcare bakwas.. intrest service is better from this @PaytmMoney for 112rs use they charging 38rs as convenience fees.. don't use this and be aware from these without interest schemes.. #Paytm #paytmkaro

  • sunnny44 sandeep sharma (@sunnny44) reported

    @Paytm WTF you are doing, i never agreed to auto pay from my account to your Paytm wallet. How dare you deduct money. Isn't it enough that we lost money in your bogus IPO. I demand you refund my money back to my account immediately.

  • Ganesh37093472 Ganesh (@Ganesh37093472) reported

    Sir i have problem I am tried to transfer the amount of 8000₹ to phone pay to paytm payment bank but transaction is filled but my amount was cut so please help @Paytm @PaytmBank

  • prayagkepandit Saurabh Shukla (@prayagkepandit) reported

    @paytmbankcare It happened bcoz of your mistake why would I go to them… you need to help me.. you tell me when shall I expect my money @Paytm

  • Siddhant1802003 Siddhant Sunil (@Siddhant1802003) reported

    @BCCI @Paytm Selfish Rohit Terrible Management by coach dravid

  • Rajat_Manish_ Manish Mishra (@Rajat_Manish_) reported

    @Paytmcare @Paytm Sir i am unable to connect with paytm postpaid customer care, it's a request Please call me

  • Abhishe90116523 @dinku (@Abhishe90116523) reported

    I need @Paytm @Paytmcare customer support immediately. My Paytm number is 7052795907

  • nature87219486 Advocate Nature (@nature87219486) reported

    @Swabhi111 @Paytm I also send lot's of messages,no one is replying,after almost one month they reply with the same rubbish excuse which they are making from 1st day,also share more then 25 tickets,no one answered till today,and every paytm partner saying same thing,taking advantages of customer's.

  • AmlanGhos Amlan Ghosh (@AmlanGhos) reported

    @Paytmcare Sir please help me

  • d3lusionn #Ethereum (@d3lusionn) reported

    @Paytm When are you going to reply on my mail your support is the worst in my opinion nobody picks the call . It is a 24*7 helpline number it's just for advertising. Please reply the mail my case no. Is - 69226591

  • itsbhanusharma Bhanu Sharma (@itsbhanusharma) reported

    @OfficialDMRC I had recharged my metro card via @paytm on Feb 9 but AVM wasn't working that day. I contacted customer care multiple times, they said it will be refunded but I am yet to receive the refund of the same. Please help

  • dilip_ayare Dilip Dattaram Ayare (@dilip_ayare) reported

    @bobcreditcard @Paytm @bankofbaroda I want answer how you delet my Login ID without my permission I want my CBILL clear urently. I want compensation for loss How you show details of Dilip Kumar shah in my account This your loophole in system I want answer my legal notice

  • guptaaudi vaibhav gupta (@guptaaudi) reported

    @Paytmcare Hi, No response from paytm customer care, kindly refund my money into my paytm wallet at earliest. You are not providing 24×7 service, poor experience. I have added 630 to my paytm wallet but was not added successfully.kindly resolve.

  • realsonkar Sumit Sonkar 🇮🇳 (@realsonkar) reported

    @Paytmcare please try to resolve my issue otherwise i will keep tweeting here for poor paytm services.

  • POACM_ Power Of A Common Man (@POACM_) reported

    @Paytmcare need @paytm CSC Open what to do ? How to Open Please Help @vijayshekhar sir

  • Sensarsingh1 Sensar singh (@Sensarsingh1) reported

    @Paytmcare Dear sir, It has been more than 1 month for my complaint but till now no solution has been found. My complaint ticket no. Is-3149028275 The customer care people are saying that the money has gone to the merchant but the money has not gone anywre in the merchant's entry

  • KittuSi86597572 Kittu Singh (@KittuSi86597572) reported

    @Paytmcare 1st of all ur customer care nbr which is not responding the call secndly there is no proper services for postpaid user that to complain regarding the services.. Without any intimation my post paid services got blocked where I am a regular user and paid on time.

  • PreetSonpal Preet Sonpal (@PreetSonpal) reported

    @Adani_Elec_Mum Please fix the payment gateway issue. I paid twice and the payment came back. Yesterday I paid via @Paytm and today my electricity got disconnected. Spent a lovely Saturday morning in your offices

  • mannisidhwani1 Manish S Sidhwani (@mannisidhwani1) reported

    @paytm @Paytmcare @PaytmBusiness REMINDER #4 Hi all, My name is manish this is to bring to your notice that my issue is not resolved since last 60 days. Can you please give me a genuine reply for the same?? Let me tell you, please dont missguide me again & again.

  • chandan_nit_dgp चंदन सिंह राजपूत (@chandan_nit_dgp) reported from Gurgaon, State of Haryāna

    @Paytmcare Your customer care executives are repeating the same(above)line since the time cancellation/refund request was raised and I am not getting any positive response. @vijayshekhar

  • Swabhi111 Swabhiman (@Swabhi111) reported

    @Paytm Solve my issue DM reply kro mere sath fraud krte ho mujhe court me jane ke liye majbur mt kro

  • kaushiknishar14 UP-YOGI (@kaushiknishar14) reported

    @Paytmcare Please tell your employees how to talk to the customer, we call for many complaints, then it is a kind of abuse from you, and none of our problems are solved,

  • imbanerjee2002 Basudeb Banerjee (@imbanerjee2002) reported

    @PaytmBank I have an issue! With my paytm account please reply my tweet @Paytmcare @Paytm