Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (42%)
• Transactions (32%)
• Website (16%)
• Login (5%)
• Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

City	Problem Type	Report Time
Agra	Mobile App	3 days ago
Chhindwāra	Mobile App	10 days ago
Jaipur	Mobile App	13 days ago
New Delhi	Mobile App	18 days ago
Yamunānagar	Website	20 days ago
Mumbai	Website	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Makar 🐋 (@MAKARDHWAJ) reported 4 minutes ago

  Dear @Paytmcare need help with locating warranty slip and invoice copy of LG refrigerator bought in 2018. Hope u would help as always.

• 
  Almighty !! (@Mindfulness2050) reported 7 minutes ago

  @Iamsamirarora @Paytm by @vijayshekhar can only develop !! Kaynes Tech if honest company then they will create best AI affordable chips !! Indian IT should help in creating products at Global Level wherever they have office !

• 
  Sudip Surve (@SudipSurve) reported 11 minutes ago

  @Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working

• 
  🪖🪖🇮🇳🅰️mit 📠Yadav🎧📠 (@SsbAmit) reported 14 minutes ago

  @Paytmcare I doing trying for login, but not successful login. Screen is showing under review

• 
  vivek verma (@vivi7275) reported 16 minutes ago

  Very disappointed with @PaytmBusiness Business. A payment collected on 19 May 2026 was supposed to be settled on 20 May, but the amount is still not credited to my bank account. Support is giving no proper resolution. Stopping Paytm payments until this is resolved. @Paytmcare

• 
  Shubham Jha (@iamshubhs13) reported 16 minutes ago

  @Paytmcare @PaytmBank I’ve been trying for weeks to get a cancelled cheque / bank proof from Paytm Payments Bank so I can update my mutual fund folios to a new bank account. No customer care number works. No proper support. Branch visits were useless.

• 
  Dustu Chele (@DattaWhat) reported 21 minutes ago

  @Paytmcare Whats wrong. I have been using it for 13 years. All of a sudden. Are you facing any glitch or a bug on your software.

• 
  Kautilya (@phsenag) reported 22 minutes ago

  I downloaded @Paytm app on someone's phone and denied sms access still it auto fetched the otp when all the permissions were OFF. this is very concerning, Uninstalled Immediately after that. @vijayshekhar

• 
  v anand (@vevanand) reported 24 minutes ago

  @Paytmcare How long will it take to resolve such a small issue??

• 
  Siddharth Meesala (@VamshiCrazy) reported 26 minutes ago

  Dear @Paytm @Paytmcare @PaytmMoneyCareIt has been days since the Bharathi Travels bus accident issue, yet I have received no proper resolution, refund, or accountability from either Paytm or Bharathi Travels.

• 
  Harshith (@Harshith1302) reported 28 minutes ago

  Hi @Paytmcare, I booked flight 9I-867 from Hyderabad to Pune for 17 March 2026 through Paytm. The flight was cancelled and I was informed that a full refund would be processed. It has been quite some time now, and despite raising a support ticket and following up via email. (1/n)

• 
  Shivani R (@shivani2210) reported 28 minutes ago

  @Paytmcare I have not received any call from Paytm as discussed and I am unable to contact you. Could you help me on my issue and arrange a call back. Thank you

• 
  Dr.Hari Gaudel (@GaudelHari1729) reported 28 minutes ago

  @Paytmcare Issue resolved post 24 hours.

• 
  GAUTAM KRISHNA (@GAUTAMKRISHNA2) reported 31 minutes ago

  @Paytm unnecessary deactivate my account it is not a good behaviour with the customer please reactivate my merchant account

• 
  deep@jaihind (@deepjaihind) reported 35 minutes ago

  @Paytm I am trying to reach customer support from past one week. I am not able to view my wallet balance and not able to use the app. It was working good before. A ticket has been raised and they repeatedly ask the same thing again and again. Can you provide a customer care number pls?

• 
  Ł๏ķєรђ (@lokeshw40703395) reported 37 minutes ago

  Booked a bus through @Paytm on May 18. Waited more than 3 hours, driver didn’t respond, and cancellation info came very late. I shared all details in DM on May 18 itself, but still no update or proper response from support. Very disappointing experience. @Paytmcare

• 
  kunal bakshi (@kunal9489) reported 38 minutes ago

  @Paytmcare My paytm account not working as am unable to use upi...

• 
  Abhishek Chaudhary (अभिषेक चौधरी) 🇮🇳 (@iAdvChaudhary) reported 48 minutes ago

  @Paytmcare Paytm customer care email ID please.

• 
  Piyush Kackar (@KackarPiyush) reported 48 minutes ago

  @Paytmcare @Paytm I had already DMed but haven't received any resolution for the issue I am facing. Could you please let me know if the team is able to solve the issue.

• 
  Keval Mangukia (@kevalmangukia) reported 48 minutes ago

  @Paytm @Paytmcare @vijayshekhar Your Paytm Merchant Account Services Customer Care Is Very Bed , Please Improve Your Service 🙏

• 
  GOLDIE SINGLA (@gogold07) reported 51 minutes ago

  @Paytmcare Seems that due to your irresponsible behaviour and false service / facilities consistently notifying i need to switch from paytm app.

• 
  Vaibhav Sharma (@VaibhavSha93481) reported 51 minutes ago

  Hi @Paytmcare, it has been over 24 hours since I shared all details and my account is still blocked with no update in DM. I’m unable to access my UPI Lite balance even though all other UPI apps work fine. Kindly provide a timeline or escalate this urgently.

• 
  Anurag Mishra (@anureyan) reported 51 minutes ago

  @Paytmcare Hi @Paytmcare I am unable to access my account since 17 May and raised a complaint through @X It's been 6 days and no one reached out to me nor the problem is sorted. Unfortunately there is no way to reach customer care. What should I do now.

• 
  Kunal Chaudhary (@kchaudhary583) reported 51 minutes ago

  @Paytmcare @PaytmCheckin My ticket Id 200011682166 raised on paytm help is still pending and no refund or cancellation has been placed. Kindly cancel the tickets as @airindia with PNR 9K36IK has cancelled my flight return journey

• 
  Sudip Surve (@SudipSurve) reported 53 minutes ago

  @Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working

• 
  Srini (@Kuppusrini) reported 57 minutes ago

  @Paytmcare Hi. After reinstalling the App, during login I get a caution as Account Blocked. I have already given details through DM. Pl resolve.

• 
  Pawan Singh Bhandari (@lmPSBhandari) reported 58 minutes ago

  @Paytmcare @anutechie3 Agree, Customer support is usless. Neither getting connect nor resolving issues

• 
  @Anu (@anutechie3) reported 60 minutes ago

  @Paytmcare @Paytmcare how long will u take to fix a issue... I am not able to delete my bank account.. whats wrong with your app... Nor able to do any transaction...

• 
  Shaurya Pathania (@ShauryaPathani4) reported 1 hour ago

  @Paytmcare I have been waiting for so long, and yet my issue is not resolved. This is not fair at all. I'm planning to switch to a different app. Kindly put my UPI Lite money back into my bank account. This has been a pathetic experience.

• 
  Vijay Raghav (@VijayRaghv) reported 1 hour ago

  Dear @PaytmTravel @Paytmcare, your “Travel Care” support is an absolute joke. Airlines have already confirmed the refund has been processed, yet your team keeps customers hanging for days with no proper response, no human support, and no accountability. @PaytmTravelCare