Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Transactions (25%)
- Login (14%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Cochin, Shillong, Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, and Shimla.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Withdrawals | 1 day ago |
|
Cochin
|
Transactions | 5 days ago |
|
Shillong
|
Mobile App | 11 days ago |
|
Pune
|
Withdrawals | 21 days ago |
|
Chhindwāra
|
Transactions | 29 days ago |
|
Noida
|
Transactions | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Pardeep nehra (@pardeep_nehra) reported@Paytmcare What you will assist me. At least don't harras people anymore. I came here to let people know how big pain is for small request on paytm in name of bot. Can't even talk to real customer care.i already uninstall ur app n will sure as much I can do I will.
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Braj Writes (@braj_ki) reported@Paytm @Paytmcare I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details and the driver’s name, but not his complete contact number. Please help me connect with the driver. 🙏
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Harshil Patel (@yoursharshil) reportedPathetic service from @PaytmCare I’m trying to cancel my bus booking Order ID: 27509910728, but the app isn’t allowing me to cancel it. I’ve raised the issue through Help & Support, but the ticket is being closed without any resolution. This is frustrating and unacceptable.
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drasrao (@drsrinivas_rjy) reported@Paytmcare Whenever I pay something, it is going into automatic payments. Very bad. If I buy once course form a website, it doesn't mean that I pay regularly for the same course. STOP this automatic payment option.
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Mounik Narasimha (@mouniknarasimha) reported@Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.
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Ashish agarwal (@Ashishagrawalsb) reported@Paytmcare @IndiGo6E It has been 4 days since my flight cancellation, but I still haven’t received my refund. The app says to contact the third party. Please check the status of my refund and help resolve this. I can provide booking details privately via DM. This as urgent
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Viral Makwana (@Im_Vmakwana) reported@Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.
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Plain MBBS 🩺 (@Streptococci98) reported@Paytmcare @kunalku04394536 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare
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Lalit (@iamlalit19) reported@Paytm @Paytmcare @flyspicejet My SpiceJet flight was cancelled. SpiceJet Customer Care has confirmed that my refund was processed to Paytm on 12 Aug. Paytm has still not refunded my money. I have already raised a complaint and sent emails, but there is still no proper response
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Saddam Khan (@SaddamK62419851) reported@PaytmBusiness @Paytm Please check my DM. I have already shared the requested details. My ₹20,200 is still on hold and I urgently need the funds. Please help resolve this as soon as possible.
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Embed Learner (@EmbedLearner) reported@vijayshekhar Are you working on any LLM at @paytm
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xivviiiv (@KusumBatra) reported@Paytm Its' been a week. My issue has not been resolved. Only automated replies.
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Vikash Kr. Singh (@aditya_vikash) reportedI think I'll have to ban Paytm now. It's too much you guys don't have solutions to some problems .Our company has stooped so low that we cant even find a customer service number and there's no call option either it's as if we're criminals and being investigated. @Paytm @Paytmcare
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sandip pooniya (@pooniya188) reported@Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm
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Jasmeet singh (@Jasmeetahuj) reported@Paytmcare my paytm wallet balance stucked since april ..please guide me how to access to my money
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Prathamesh Bardiya (@03_prathamesh) reported@Paytmcare i am not able to book nashik citilinc city bus tickets. Even i tapped on choose city there other options ahmdabad surat goa mumbai but there is no nashik city to choose. Please solve this problem
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Satish Kumar (@SatishK11468) reported@Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm
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nilesh talreja (@Nileshinthenow) reported@Paytm I have been having a problem logging into my bank account via Paytm and it’s been a week there is no customer support that has been able to help me. Is there a contact number that I can call and solve this?
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Jhunjhun Singh (@JhunjhunSingh9) reported@ @Paytmcare I was having my savings money in Paytm payment bank .Now services has been removed from the paytm app . How to recover my money ? . please help
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Somnath Dasgupta (@somnathdasgup14) reported@Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.
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nik (@rhysnik) reported@Paytmcare My issue is purely technical: why did your app override my saved default bank account settings? I have shared all necessary transaction details previously.
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Sayanton (@thesayanton) reported@Paytmcare You didn’t resolve my issue. I closed my account because you failed to resolve it.
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Plain MBBS 🩺 (@Streptococci98) reportedPaytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled from Kotak Ac. Such poor handling very bad service @Paytmcare @KotakCares
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girish khurana (@girish_khurana) reportedDear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏
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Amit Kumar Tiwari (@amit_world02) reported@Paytm @Paytmcare I want transaction details of my past transaction which I did between end of 2021 to 2023.. could you please help?
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Wasim (@wasim_sayy) reportedPaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure. 1/3
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Joseph A Dsouza (@JosephADso93291) reported@Paytmcare @Paytm Even after raised ticket, payment made from your platform/ gateway still not credited / updated in MSEDCL system. If insurance policies premiums paid and faced such issues, customers believing payments are done 🤔🙆 Have to run pillar to post ??
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Parampreet Singh (@paramprreet) reported@Paytm @Paytmcare could you please give an update to your app to allow override having anydesk app or any other app at risk of owner to install and run. Your recent update is not letting me access your app unless I delete some other app. Pls let it bypass with warning.
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Anurag Kushwaha (@ianuraagkush) reported@Paytmcare Also let me connect to customer service on call.
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Kunwar Ahlawat (@KunwarAhlawat) reported@Paytmcare I am trying to open a merchant account, but I’m getting an “Aadhaar is already in use” error. I have never used my Aadhaar for any other merchant account. Customer care says my mobile number is not registered. Please investigate this issue.