Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (39%)
• Transactions (33%)
• Website (17%)
• Login (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Mobile App	6 days ago
Jaipur	Mobile App	9 days ago
New Delhi	Mobile App	14 days ago
Yamunānagar	Website	16 days ago
Mumbai	Website	22 days ago
Greater Noida	Mobile App	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Piyush Kackar (@KackarPiyush) reported 6 minutes ago

  @Paytmcare @Paytm I had already DMed but haven't received any resolution for the issue I am facing. Could you please let me know if the team is able to solve the issue.

• 
  AVANINDRA SINGH (@avanindra_sigh) reported 10 minutes ago

  @Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.

• 
  Yash Jain (@jainyash822) reported 10 minutes ago

  @Paytm do you have any customer care number where we can address our urgent or immediate issues if we are unable to access the Paytm app. #paytm

• 
  SALMAN SAIFI 📊 (@salmansaifi89) reported 11 minutes ago

  @Paytmcare Worst customer service @Paytmcare @jagograhakjago

• 
  AMAN K KASHYAP (@akdominator) reported 14 minutes ago

  @Paytmcare please help

• 
  RD (@Deb7rudra) reported 17 minutes ago

  @Paytmcare You piece of **** why is it under review? Even after completing all the KYC, without any reason or notice you put it under review. I'll be reporting this RBI ombudsman coz my financial details are linked with the account

• 
  Rohan jetly (@RohanJetlye) reported 18 minutes ago

  No proper resolution since 2 days. First cashback became voucher, then hidden eligibility condition appeared later. Is this support or just fooling customers? Screenshots already shared. @Paytm @Paytmcare

• 
  Kannan (@KannanD85622531) reported 18 minutes ago

  @Paytmcare My problem didn't solve yet.

• 
  Subhajit Mondal (@MSubhajitIND) reported 21 minutes ago

  @Paytmcare My account is restricted why??? Help me

• 
  Foger Rederer (@RubberBullet2) reported 26 minutes ago

  @Paytm @Paytmcare I still can't login to my Paytm account after waiting for 5 days. What's going on??

• 
  anindita deo (@aninditadeo) reported 27 minutes ago

  @Paytmcare hi, I'm unable to pay through the app, please help

• 
  Monika Prasad (@MonikaPrasad16) reported 29 minutes ago

  @paytmbankcare @PaytmBank @Paytm I have Fixed Deposits linked with Paytm Payments Bank and I’m concerned after the banking shutdown news.Please guide me on how I can safely transfer my money and FD amount. I have not received clear instructions yet. Kindly help urgently.

• 
  v anand (@vevanand) reported 34 minutes ago

  @Paytm I'm getting access denied. How to resolve?

• 
  Shilpesh Shah (@Shilpesh1807) reported 36 minutes ago

  @OfficialSBICare i'm sharing you the upi refrence for one my refund transaction,the issue is it's refunded on the old bank account associated with @Paytm that is not active and closed few years back, it's need to be transferred in source account upi refrence: 591965171426

• 
  Techiefreek (@Techiefreekblog) reported 38 minutes ago

  Dear @Paytmcare , my order was cancelled without any proper explanation after waiting for so long. This is extremely disappointing and unacceptable customer experience. Please look into this urgently. Order #27033778208 @paytmmallcare @PaytmSeONDC

• 
  Rajat Verma (@Rajatverma_49) reported 40 minutes ago

  @Paytm Kindly address my issue

• 
  DHRUVPAL SINGH TANWAR 🦁 (@dhruvbanna7773) reported 40 minutes ago

  @Paytmcare @Paytm Please help me, mera account 2023 se band h usme mere 2213 rs atak rhe hai vo abhi tk chaalu nahi hua usko please chaalu kariye 8269942997 ye account number hai

• 
  Vinayak Naik (@vinayaksn) reported 42 minutes ago

  @Paytmcare Your Android app crashes saying there is malicious app on the phone. I don't have any malicious app on my phone. I cannot submit a ticket since the app is crashing. Please tell your developers to fix the issue.

• 
  Danish Amin (@danish1658) reported 43 minutes ago

  @Paytmcare @Paytmcare Can you type a response for me? its been a month now... Shame on @Paytm, Shame on your support... Shame on your professionalism

• 
  रविन्द्र राजपूत🇮🇳🇮🇳🇮🇳 (@rk7291213) reported 44 minutes ago

  @Paytm Any tech issue is going on? App is seems not working!! #paytm #paytmcare

• 
  Yash Jain (@jainyash822) reported 49 minutes ago

  @Paytmcare Hi prabhsimran, could you please assist me with ticket 200011654211 (couple of hours passed but not response received) opened for the issue. My registered number has been blocked from accessing paytm. Kindly support unblocking it.

• 
  Bhabani Sankar Barik (@Bhabanisb) reported 51 minutes ago

  @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

• 
  MZEE996 (@MZ996K) reported 53 minutes ago

  Recently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare

• 
  v anand (@vevanand) reported 56 minutes ago

  @Paytmcare How long will it take to resolve such a small issue??

• 
  Anshumali Jha (@anshumalijha) reported 59 minutes ago

  @Paytm not able to reach customer care for flight. Please help

• 
  Prince (@Prince1225733) reported 60 minutes ago

  Booked a bus through @Paytm but the operator cancelled the bus. I received only the ticket fare refund while ₹50 convenience fee was deducted despite no service being provided. Please clarify how this is fair. @Paytmcare

• 
  Subhajit Mondal (@MSubhajitIND) reported 1 hour ago

  @Paytmcare My Paytm Account is Showing under review I emailed but no reply. I tweetted 3 day ago still got no response/ resolution. Paytm is no longer serious about there customer problems. Please take a look in this matter as I have to pay the paytm Postpaid Bill too @Paytm .

• 
  kunal bakshi (@kunal9489) reported 1 hour ago

  @Paytmcare Error message reflecting

• 
  Akash Surana (@AkashSurana3) reported 1 hour ago

  @Paytm @Paytmcare Facing a very disappointing issue with my flight cancellation refund. While initiating the cancellation, the refund amount shown was ₹4742, but on the final confirmation page it suddenly changed to just ₹177 without any proper explanation.

• 
  Dustu Chele (@DattaWhat) reported 1 hour ago

  @Paytmcare @Paytm I am unable to login to my Paytm account from the last 5 days. Getting “Access Denied” error every time. Tried reinstalling app, clearing data, and even formatting my phone, but issue is still not resolved. Please help urgently