Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (47%)
- Website (20%)
- Transactions (13%)
- Login (7%)
- Withdrawals (7%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
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Transfer | 14 days ago |
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Website | 14 days ago |
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Mobile App | 27 days ago |
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Mobile App | 1 month ago |
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Mobile App | 1 month ago |
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Mobile App | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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aditya kumar (@kumaraditya736) reportedMy pan is wrongly linked to an unknown number on paytm. I checked on the income tax portal, and my pan ditails are correct there. Paytm support is asking me to close an account that doesn't belong to me. Please help! #paytmFraud" @Paytmcare @PaytmBusiness
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सूरज Takrani ♥️ (@surajtakrani) reportedDear @Paytm, my issue is still unresolved, yet my support ticket has been closed. Closing a ticket without providing a solution is frustrating. Please review my case and help resolve the issue.
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itsmesandy ☀️ (@sansin83) reported@Paytmcare send u the details via dm, kindly look into it, daylight robbery it is n ur customer care is slow n not responding
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anish anjana 🧙♂️,🧙♂️ Anomage (@anishanjan89435) reported@Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8764738430 Please solve my problem as soon as possible. Thank you.
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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I.Kayyum.Abbasi (@ikayyumkhan786) reported@Paytmcare Do not buy metro tickets through Paytm barcode is not working and no one is helping
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Umesh Mishra (@UmeshMishra309) reportedDear @Paytmcare, I have raised multiple requests for a new Soundbox and repeatedly contacted local vendors, but there has been no response or follow-up. This is affecting my business operations. Kindly resolve this issue at the earliest.
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Samarth A Naik (@SaMaRtH_KD) reported@Paytmcare @Paytm : Device environment not correct on Android 13 OxygenOS phone. Help!
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Abhijeet singh (@mabhijeet_) reported@Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you
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Harsh (@casperrr_exe) reported@Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?
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Sourav Biswas (@00007Biswas) reported@Paytm Can't remove my bank account. App says "Disable UPI Lite first" even though it's already disabled. Support tickets are being closed without any resolution. Fix this issue. @paytm
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Ashish Dwivedi (@AshishD69007140) reported@Paytmcare mam You can help me paytm se reliving letter chahiye mil nhi pa raha paytm customer care number nhi lagta email id not working & customer paytm hayring default please help me ashish Kumar employee code. 10125109 mo. 6392084254
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Aditi Tewari (@adititewari13) reported@Paytm I have tried multiple channels to reach support, but every time, it leads to a bot or AI chat. Could a human representative please contact me regarding my issue? I would appreciate direct assistance.
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Zair Shamim (@zairgame) reported@Paytmcare I have never thought that in this age of digitization, a simple grievance will take this much time to get resolved.The only assistance,as of now,I need is the resolution of my issue. If you want any information related to transaction,feel free to ask me.
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BSNLCare (@bsnl_care) reported@Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)
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it's me Amit (@_oyeamit) reported@Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare
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Dhruv Ramjiyani (@imDhruv15) reported@Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank
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cyril emmanuvel (Real) (@CyrilEmmanuvel) reported@Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI
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Rajeev Sawhni (@SahniAstro) reported@Paytmcare There is no problem from paytm only the payment denied by the bank
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Jay. (@hey_jt9) reported@Paytmcare @Paytm What a fraud app. There was a balance in my paytm wallet amount. Now the same is not shown on app and the customer care bot is just wasting time and not helping with paytm wallet.
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anish anjana 🧙♂️,🧙♂️ Anomage (@anishanjan89435) reported@Paytmcare Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytm @Paytmcare
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🇮🇳 Sourav Nandi (@SouravNandi_17) reported@ThePaytmPG @Paytm How yo access Paytm payment bank now?
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Muhammad shadab (@Muhamma42285812) reported@Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app
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kondaiah bollineni (@urskondaiah) reported@Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.
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Garvit Goyal (@garvitgoyal31) reported@Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389
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Manas Kumar Agarwal (@15_manas) reportedPaytm a big cheat company. Using paytm merchant service is the worst decision.. unnecessary charges are taken by them. first they assure no charges for device then they cut money automatically which we receive from our customer. That is our hard earned money. @Paytm @Paytmcare
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CitizenCane (@CaneCitizenUno) reported@Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm
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Raushan Raj Shrivastava (@rrajsrivasatava) reported@Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error "your account is under review" and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below.Paytm number:+91********** Name-Raushan Raj
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Rohit Dalai (@Rohit_dalai1) reported@Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare
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GRK (@grk_official) reportedI am trying to understand how another person's number became linked to my Paytm account. I need to reverse my transaction and remove her phone number from that Paytm account. Kindly help me @Paytm @Paytmcare