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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 54% Mobile App (54%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Withdrawals (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

CityProblem TypeReport Time
Pune Withdrawals 4 days ago
Chhindwāra Transactions 12 days ago
Noida Transactions 23 days ago
Pānīpat Login 23 days ago
New Delhi Transactions 23 days ago
Chhindwāra Transactions 23 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • mishra_sn1
    Shailja Nandan Mishra (@mishra_sn1) reported

    @Paytmcare Your support is same as your application , still I have not getting any update

  • happiefy
    Happiefy (@happiefy) reported

    @Paytm @Paytmcare booked bus from Delhi to prayagraj today bus driver phone was off operator Didnt pick up costumer care didn’t respond my family was waiting there for hours no response pathetic service need urgent action and compensation Paytm Booking ID*: 27456038637 File case

  • Vrinda_er
    Vrinda (@Vrinda_er) reported

    Excited to participate in #BuildForIndia 🇮🇳 I want to combine my software engineering experience with my interest in AI to solve real problems at scale. An AI-powered financial decision assistant to help young Indians make smarter, simpler financial choices. @Paytm @sarvam_ai

  • shivambakshi007
    ShivaM Bakshi ✍️ {Journo} (@shivambakshi007) reported

    Worst service by @Paytm, they even don't have perfect customer support system.

  • sksanjoo234
    संजीव झा (@sksanjoo234) reported

    I’d build a multilingual, voice-first AI copilot for Paytm merchants—helping them track cash flow, create invoices, resolve payment issues and get business insights in their preferred Indian language. Built with Paytm × Sarvam AI. 🇮🇳 @Paytm @SarvamAI @HackCulture #BuildForIndia

  • SimplyMalhar
    Malhar Jivrajani (@SimplyMalhar) reported

    @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Your fcking agent came and activate the sound box witha limit of Rs. 1. What did you fking do with the pan, udhyam and 6 months statement since 1 month? Fking close my business account permanently if you can't help... It was a mistake @PaytmBusiness @Paytmcare @Paytm

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    @Paytmcare I sent the message , still no solution , is this a way @vijayshekhar paytm treats the customer??? A simple phone call will solve all the issue, but you people intentionally making us to wait for months

  • Pankaj_Mishra86
    Pankaj Kumar Mishra (@Pankaj_Mishra86) reported

    @Paytm @Paytmcare In morning i have completed my payment for insurance and payment is deducted but I didn't get any confirmation confirmation also you support only saying apologies @irdaindia my insurance policy is expire today night, I am trying since morning for confirmation

  • FastLanerCF
    Abhishek Verma (@FastLanerCF) reported

    @Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do

  • SatishK11468
    Satish Kumar (@SatishK11468) reported

    @Paytmcare Hi Iam unable to login to Paytm When try to login after logout its not working in my iphone Its showing like Phone not supported error msg Please help me in this @Paytm #paytm

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    @Paytmcare What nonsense. All this while I was using the device and there was no security issue. Now all of a sudden there is a security issue. Are you’ll kidding??? Send me the list of devices which have security issues. What if someone does not have another device??

  • emailtj
    tushar (@emailtj) reported

    @Paytm totally pathetic from paytm instead of solving issue with my merchant account they simply chose to deactivate it cant trust paytm anymore beware

  • Techie_Leaf
    Chiranjivi Raj (@Techie_Leaf) reported

    Due to this issue, I switched from @PhonePe to @Paytm .

  • 0xsuraj719
    suraj thammi (@0xsuraj719) reported

    I would build an AI-powered business copilot for Paytm’s small business users — helping merchants understand their sales, cash flow, and customer trends through simple, actionable insights. @Paytm @SarvamAI @Hack_Culture

  • acjose93
    CJ (@acjose93) reported

    @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.

  • TheRebelRain
    Rebel (@TheRebelRain) reported

    @PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm

  • rhysnik
    nik (@rhysnik) reported

    @Paytm @Paytmcare Your in-app support team is giving robotic, copy-pasted replies without explaining how my default setting was overridden. This is a severe software routing failure and a breach of user payment security.

  • kalydaas
    Danda Baaz (@kalydaas) reported

    And clearly no option to fuel complain or talk to someone over the phone make process easy for people who use your service… @Paytm @Paytmcare

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Since 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,

  • MoneyElevat
    Rajat Agrawal (@MoneyElevat) reported

    @Paytm @Paytmcare is a total scam I cancelled gold SIP on PayTM but it is not cancelling it Their customer care doesn't exist, and chatbot is designed to never solve a query They don't let you even delete your bank account; never doing business with them again #scam #fraud

  • acjose93
    CJ (@acjose93) reported

    @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare When it will be resolved. It more than 5 days what is the issue could you pls explain

  • am_ujjwal_
    Ujjwal Kumar (@am_ujjwal_) reported

    @Paytmcare @AnkurGarg123275 My Paytm account issue hasn't been resolved; it remains blocked. Please unblock my account.

  • HarshwardhanOP
    Harshu✨ (@HarshwardhanOP) reported

    Hey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare It is been three days. But no solution. What is issue could you pls confirm

  • lalit1717
    Lalit Ramchandani (@lalit1717) reported

    @Paytmcare @PaytmBusiness Soundbox nit getting charged, unable to use services, if for a business owner you can’t resolve the problem in 2 days then what is the use of the service? Kindly tell me process to surrender the soundbox

  • visionaryo75157
    VISIONARY DEV🌟 (@visionaryo75157) reported

    @Paytmcare @SwapnilDhwani I am also having same issue with paytm gold