Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (44%)
- Transactions (28%)
- Website (17%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 7 days ago |
|
Chhindwāra
|
Mobile App | 13 days ago |
|
Jaipur
|
Mobile App | 16 days ago |
|
New Delhi
|
Mobile App | 21 days ago |
|
Yamunānagar
|
Website | 23 days ago |
|
Mumbai
|
Website | 30 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Yagnesh 🇮🇳 (@yagnesh83) reported@Paytm I am in need of assistance. Please provide your support.
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Dharmendra Meena (@Dharmendra_1718) reported@Paytmcare this is my ticket number 500008848275 for payment deactivate my account number 8058191718 permanent deactivate My problem is solved
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Siddharth Meesala (@VamshiCrazy) reportedDear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.
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Reddy (@iam_Rah12627) reported@IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..
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Zetarium (@farhan_aahmad) reported@Paytmcare my issue has not been solved please solve now I dm you yesterday still no rply no solution
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Nilavarasan V (@nilavarasan_v) reported@Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue
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Sneha Gupta (@snehagupta_in) reported@paytmbankcare Kindly guide me how can I get my FD because I have an urgent requirement. And due to the breaking facility only I have done FD through @Paytm app. Hope you will not break my trust which I kept when other told not to do. And why app is not working.
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Kunal Chaudhary (@kchaudhary583) reported@Paytmcare @PaytmCheckin My ticket Id 200011682166 raised on paytm help is still pending and no refund or cancellation has been placed. Kindly cancel the tickets as @airindia with PNR 9K36IK has cancelled my flight return journey
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Yash Jain (@jainyash822) reported@Paytmcare @Paytm @vijayshekhar My Paytm account has been blocked for a week. I was told it would be reviewed and unlocked within 3-5 working days, but I still getting an Access Denied error. The support ticket was also closed without resolving the issue. Please help.
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GOLDIE SINGLA (@gogold07) reported@Paytmcare So why are you notifying everytime for this service. You must show the eligibility criteria before start of application. Now how will you compensate my cibil score impact and enquiry entry.
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare my account is blocked from last 12 days still no respond from your side. app showing your number is blocked from login
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Ł๏ķєรђ (@lokeshw40703395) reportedBooked a bus through @Paytm on May 18. Waited more than 3 hours, driver didn’t respond, and cancellation info came very late. I shared all details in DM on May 18 itself, but still no update or proper response from support. Very disappointing experience. @Paytmcare
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Ankit (@snapsbyankit) reported@Paytm @Paytmcare @Paytmcare till already 48 hours my money is still not refunded to me I'm filing a consumer court case on this now it is enough, call me give a number to connect customer care agent
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Srinivas Srungaram (@sriniwww) reported@Paytm is everything ok with the app ? Automatically shutting down before making a payment since yesterday ..
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Satya (@VSATISH848) reportedHi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...
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RD (@Deb7rudra) reported@Paytm why the hell did you block my number to access my paytm account? Is this some kind of joke? I want my number unblocked so that I can access my paytm account NOW
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare It feels like there is no dedicated team available to properly listen to customer issues and resolve them. I request you to please review my case seriously and provide a proper resolution as soon as possible.
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Nitesh tiwari (@sanatan1011) reportedDear @Paytmcare I am unable to access my Paytm account since last week due to “Access Denied” issue. My wallet balance is also stuck, and despite multiple emails, I haven’t received any response yet. Please resolve this issue urgently. This is causing serious inconvenience.
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Abhishek Chaudhary (अभिषेक चौधरी) 🇮🇳 (@iAdvChaudhary) reported@Paytmcare Paytm customer care email ID please.
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Sumit Jha (@Sumit_jha20) reported@Paytmcare I think you and your team will be forever working on this like they did for the last 30 days. @dealztrendz team please help me in raising this awareness against the scam this @paytmgold is running. I invested in Paytm gold on your suggestion.
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Ashish Gupta (@_Gupta_Ashish) reportedIt's almost next to impossible to reach at customer support of @Paytm, it's understandable if the Chatbot is next level which is not good in this case. I am waiting since Tuesday to transfer UPI Lite from Android to iPhone. I was not able to disable on Android device as I shifted to eSIM. Chatbot just send message to understand the problem however not able to solve in 4 days. @vijayshekhar
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Keval Mangukia (@kevalmangukia) reported@Paytm @Paytmcare @vijayshekhar Your Paytm Merchant Account Services Customer Care Is Very Bed , Please Improve Your Service 🙏
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Corporate Monk (@Psoni017) reportedHello @Paytm @Paytmcare I'm unable to reach customer support via Application and othe method, I'm trying to connect regarding ticket# 200011651053 your paytm assistant is not letting me pass to connect with human support. Please look into it and help me with the ongoing issue.
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Ebad Nomani (@Ebad_Nomani) reportedHey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir
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CJP_2029 (@sunilbxnoi) reported@PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.
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Prince (@Prince1225733) reportedBooked a bus through @Paytm but the operator cancelled the bus. I received only the ticket fare refund while ₹50 convenience fee was deducted despite no service being provided. Please clarify how this is fair. @Paytmcare
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Crusader (@Shahhiren77) reported@PaytmBusiness are the most pathetic...their offices in Mumbai are not at a single address mentioned on their website...@Paytmcare @Paytm
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Anurag Mishra (@anureyan) reported@Paytmcare @X The access to customer care is only allowed through the app. Once I can't access the app how do I raise a complaint.?
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Pushpendra (@ojasgabbar20) reported@BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.
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Pushpendra (@ojasgabbar20) reported@Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.