Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Withdrawals (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Withdrawals | 3 days ago |
|
Chhindwāra
|
Transactions | 11 days ago |
|
Noida
|
Transactions | 23 days ago |
|
Pānīpat
|
Login | 23 days ago |
|
New Delhi
|
Transactions | 23 days ago |
|
Chhindwāra
|
Transactions | 23 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sharath B (@Sharath85852559) reported@Paytmcare Any update still the issue is same @Paytm
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nik (@rhysnik) reported@Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.
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Lalit Ramchandani (@lalit1717) reported@Paytmcare @PaytmBusiness Soundbox nit getting charged, unable to use services, if for a business owner you can’t resolve the problem in 2 days then what is the use of the service? Kindly tell me process to surrender the soundbox
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CJ (@acjose93) reported@PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.
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infodypiuacin (@infodypiua31001) reported@Paytmcare you guys are bunch of crooks , bunch of scounderals , i purchased a eatsure gift voucher from paytm app its missing security pin and from code its missing 4 digits too , this isssue is too comman none of your ai or mail is solving the issue #scamawareness #paytmisscam
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Giri Sai (@noxiousgiri) reported@Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket
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Anusha (अनुशा) (@anushabansal14) reported@Paytmcare Waited 5 days already, when can I expect you to contact me? Kindly HELP
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Guru_K (@GuruyuganK) reportedBuilding Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture
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Giri Sai (@noxiousgiri) reported@saaaanjjjuuu Same with @Swiggy @Paytm .. they will ask us to mail them, or wait for 72 hrs for the resolution that’s it they will think we will forget the issue…
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Rebel (@TheRebelRain) reported@PaytmBank @Paytmcare Ticket Number 3391154250. Mother's CKYCC Number has DOB error. Kindly rectify it within this week or else I would have to go to higher authority for Redressal.
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Rebel (@TheRebelRain) reported@PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank
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Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported@PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reportedHey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud
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Utkersh Shukla (@UtkershShu74326) reported@paytm my phone got stolen and the thief has setup new paytm upi and changed my upi pin and done the transaction worth rs 94,999 I have also lodged a cyber crime complaint when I login to paytm in my device it is showing no active session but he is actively trying to do payments
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Naresh Tiwari (@NareshTiwai) reported@Paytm @Paytmcare @PaytmCheckin I’m trying to book a bus ticket, but there’s no option to apply a coupon code during the booking process. I’m also facing an issue with the payment. Please look into this and help me resolve it so I can complete my booking. #Paytm #BusBooking
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yt star yash (@yt_star_yash) reported@Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .
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Saddam Khan (@SaddamK62419851) reported@PaytmBusiness @Paytm Please check my DM. I have already shared the requested details. My ₹20,200 is still on hold and I urgently need the funds. Please help resolve this as soon as possible.
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Wasim (@wasim_sayy) reportedOption 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3
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Sharath B (@Sharath85852559) reported@Paytmcare I is really frustrated even after one week couldn't solve my problem
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Kamal Jain (@Kamaljain9351) reported@PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem
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divas dwivedi (@divas_dwivedi) reported@Paytmcare @PhonePe please help here.
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Vikas Sharma (@Vikass_BJP) reportedTkts cancellation is there but not getting refund as per policy of 24 hours if payment done by UPI very bad Service @Paytm
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Saddam Khan (@SaddamK62419851) reported@vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.
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Naveen Fx 🇮🇳 (@Editor_naveen) reported@Paytm third class app worst experience , wrongly sent amount thru upi to wrong person , raised request customer support they are not providing contact info or refund back amount #Paytm fails Guys Beaware this Paytm never suggest to anyone
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Divyanshi (@divyanshifr) reported@fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭
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Akash Kumar roy (@akashkroy12) reported@Paytm @Paytmcare why am I not able to access my fd done with paytm payment bank? why am I not able connect with the customer care? plz connect ASAP. @vijayshekhar
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Sharath B (@Sharath85852559) reported@Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedSince 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,
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Reddy (@iam_Rah12627) reported@Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..
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Harley Lewis Foote (@harleyfoote_) reported@Paytm Curious how the refund path is gated here — payment descriptions and customer notes are free text a merchant's customers control, so the model reading them to reconcile is reading strings someone else wrote. Read-only lookups I'd worry less about, but the moment refunds are trigg