Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (44%)
- Mobile App (31%)
- Login (13%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Dārjiling
|
Transactions | 3 days ago |
|
Bengaluru
|
Mobile App | 12 days ago |
|
Ahmedabad
|
Withdrawals | 22 days ago |
|
Alīgarh
|
Transactions | 26 days ago |
|
Qādiān
|
Website | 29 days ago |
|
Kolhāpur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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roman (@roman_empire_bu) reported@Paytm @jagograhakjago I have trying to cancel my ticket and get the refund for the past 1 hour. Still no help. KINDLY CANCEL THE TICKET AND REFUND THE AMOUNT.Order id 26877331183
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Vijendra Pandey (@vijendra_pandey) reportedHi @PaytmCare, I am facing issues with my flight refund for passenger Shiv Kumar. Booking PNR: QCYW7N Cancellation PNR: C3D6GY Refund Amount: ₹5,464 The refund is still not showing in my account. Please provide an update on the status ASAP. #Paytm #FlightRefund
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Shreeram Ghatwai (@ShreeramG) reported@Paytm @Paytmcare Thank you @Paytmcare for resolution, my refund is credited. Only suggestion I would like to give that you must have a dedicated customer care number for these issues... Once again thank you
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Pinak Gala (@pinak_gala) reported@Paytmcare I request please resolve my problem it's 5 days now
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare Hello @Support, I’ve been very active with regular posts and engagement for the last 2 months, but my account still feels restricted/invisible. Can you please check if there is an issue with my handle? I’d appreciate an update. #XSupport
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Parminder Singh (@pammi472) reported@PaytmTravelCare @Paytm @Paytmcare I am writing to formally escalate a refund issue that has been pending since 10 February. Despite multiple follow-ups, the issue remains unresolved. This delay is unacceptable. Ticket id: 200010623387
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parshuram goud (@parshuramgoud21) reported@Paytmcare Doing and playing mind game i didn't get any resolution regarding my issue that ottplay not activating new subscription they given confirmation but you sold expired inactive gift card I want solution for my issue...
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imniks. (@nnikunj_pandya) reported@Paytmcare Worst service. Agents are not responding on calls to slove the complaint.
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RV (@RisabhvatsRv) reported@Paytm meri pos machine m problem h please send your executive
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Vikrant (@vikrant_sing_h7) reported@Paytm @Paytmcare "I tried adding ₹1000 to UPI Lite today. Money debited from SBI but 'Setup Failed' in app. UPI Ref: 609906841006. In-app chat is not responding. Please help! #paytm #paytmcare #upi
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Loki 🐺 (@Lokupilot) reported@Paytmcare @Paytmcare @Paytm how many reminders I need to post here, there is a limit to everything. No action has taken place by your side till date don't be forced to go with the ombudsman against this issue.
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Sumaiya Dusgikar (@sumaiyard) reported@Paytm I am trying to reschedule my flight and since last 15 mins the help and support messenger is not able to help me and I am asking the same question... Can someone help???
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Godaba Nikhil (@GodabaNikhil) reported@PaytmTravelCare @Paytmcare My booking ID is 26409721944. Could you kindly initiate my refund? Your customer service number is not operational in Saudi Arabia, and I submitted this request a month ago. For the same flight my colleagues who booked via flipkart they received.
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Haaris (حَارِث) (@HaarisShaikh_2) reported@Paytmcare @Paytm Facing continuous issues with my POS machine for the last 2 months. No proper support, and now even the agent is not receiving calls. Extremely frustrating. Hope someone takes responsibility and resolves this soon.
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SIAD - SG Institute Of Art & Design (@SgSiad95130) reportedRefund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm
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ek machli dedo pls (@FryMachli) reported@Paytmcare @PaytmBank please help.
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Suman Dubey (@SumanDu22617515) reported@Paytmcare Your claim that the issue is resolved is incorrect. Nothing has been resolved yet. No action has been taken against the agency. How did the agency get access to my contact details? This is my feedback.
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Aaqib Ibn Mushtaq (@Battle_Cry1) reported@Paytm @paytm need ur help my frnd has taken loan from paytm post paid bearing number 6005030462 but he has not access to this number theobile number is now using another person he wants to repay the loan kindly provide any proper solution as he want to close that account
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Subrat panda (@Subratp58292090) reported@Paytmcare What happened still now no response on refund?? Are you cheating to customer?? It's already 1month month over... Fraud cheater paytm
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hasmukh mehta (@hussey_08) reported@Paytmcare It takes you 4 months to reply to the post ????? Great service from your team. Now you and @careinsuranceIN decide whose mistake is it? I want my compensation
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Vikash (@vikashmishraaa) reportedThis delay is affecting my business. Kindly resolve this urgently or escalate the issue. @Paytm @PaytmBusiness @Paytmcare
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Garuna73 (@DrAnuragAgrawa1) reported@Paytmcare Omg, you got time to care after 6 long months! That problem was solved but now I'm not able to recharge my Fasttag! No help is available
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Sonu (@Sonu70274185) reported@Paytmcare @Paytm @Paytmcare 5 days and the issue still not resolved. Now i am not getting any dm replies or tweet replies. Great response And pathetic service
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Tanay Chatterjee (@Tanay4518) reported@Paytm @AmreliaRuhez @GyanTherapy After reaching their customer support, they replied that I'm not eligible for this offer even after I only recharged 1 time in this month and the amount was 899 Rs. At least, don't make any fake offers to attract the customer.
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Joysurjya Hagjer (@Joysho) reported@Paytmcare I booked an Akasa Air flight through Paytm Travel but I have been informed by Akasa Air that the flight has been cancelled. Their customer care have asked me to reach out to Paytm customer care to initiate the refund process but I am unable to get hold of a human agent.
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c3ty (@drake21pusi) reportedI did transaction on 9th April 12:00am on Paytm the payment failed on paytm but money was deducted from my bank account and has not been reversed yet please help and look into it @KotakCares @Paytmcare
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Z (@MindfulDadVibes) reported@Paytmcare I think you don't understand simple english. No help is provided so far. I still didn't get my upi lite balance. Would advise everyone to uninstall Paytm and switch to another upi app.
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OTAKU (@OtakuProcess) reportedYeah sure, it still has a defunct UPI Lite account which I made on my last phone and given it wasn’t ported, I wasn’t allowed to open a new one. This has been an issue since 2023. Happy @Paytm or even @ICICIBank iMobile user now.
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parshuram goud (@parshuramgoud21) reported@Paytmcare @paytm Dear paytm still your giving any updates regarding my issue its already 18days completed and am asking daily for resolution via DM there is no response I sent many messages and i provided all details .your playing with my patience
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Subrat panda (@Subratp58292090) reported@Paytmcare Still now I have not received the call from your side to resolve the issue. I have already replied that call me now.. When are you going to discuss through call for the issue.??