Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 6 days ago |
|
Chhindwāra
|
Mobile App | 12 days ago |
|
Jaipur
|
Mobile App | 15 days ago |
|
New Delhi
|
Mobile App | 20 days ago |
|
Yamunānagar
|
Website | 22 days ago |
|
Mumbai
|
Website | 29 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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CHANDRAJEET RAJBHAR (@cj_seo_creators) reported@Paytmcare unable to login my paytm account getting message that number has been blocked, pls help
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RD (@Deb7rudra) reported@Paytm why the hell did you block my number to access my paytm account? Is this some kind of joke? I want my number unblocked so that I can access my paytm account NOW
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pragnyasnigdha (@pragnyasnigdha) reported@Paytmcare Hy PRAGNYA SNIGDHA PATTANAIK my Paytm app shows me that your account is under review My mobile number is 7873545454 I don't share screenshot because I have only one phone Plz resolve my problem.
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GOLDIE SINGLA (@gogold07) reported@Paytmcare Seems that due to your irresponsible behaviour and false service / facilities consistently notifying i need to switch from paytm app.
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Varija (@Crystal_Volcano) reported@Paytmcare @Paytm My account has been showing “Your account is under review” for over 3–5 working days now. I still can’t access it. Please review my account and restore access ASAP. There is no helpline number I can contact ! Terrible experience !
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vamsikrishna kopalle (@vamsikopalle) reportedI'm incredibly disappointed with the travel bus operator fraud by Sai Murali Krishna Travels this weekend. 😤 Even after 3 calls, @Paytm and @PaytmCheckin customer support hasn't reacted! 😩 Can you help resolve this, please? 🙏 #CustomerService
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Shilpesh Shah (@Shilpesh1807) reported@Paytmcare i'm having issue for the refund amount it's not refunded to my original source account instead of old deactivated bank account can you please revert the amount on the source account itself here is the refrence number 591965171426
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kunal bakshi (@kunal9489) reported@Paytmcare It's been more than a week now am facing the issue with the paytm, no customer support yet received, pathetic services... @Paytmcare
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Foger Rederer (@RubberBullet2) reported@Paytmcare Dihvijay, i see your team is giving same rebuttal to everyone. It's a huge inconvenience when the customers rely on Paytm for their everyday usage. When would the issue be resolved??
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Harshith (@Harshith1302) reportedHi @Paytmcare, I booked flight 9I-867 from Hyderabad to Pune for 17 March 2026 through Paytm. The flight was cancelled and I was informed that a full refund would be processed. It has been quite some time now, and despite raising a support ticket and following up via email. (1/n)
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𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported@Paytmcare For what actually I am suffering from last 20 days no response from customer support even I didn't find proper customer care number to communicate no response in mail also I kept screenshot about problem indigo people telling they settled on 7th given transaction I'd details also
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kunal bakshi (@kunal9489) reported@Paytmcare Error message reflecting
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சர்மா இராமசாமி (@Itz_rsharma) reportedDear @DashReels, @Paytmcare and @NPCI_NPCI, I had already cancelled the AutoPay/subscription mandate for DashReels, but ₹399 has still been auto-debited from my bank account without my consent. This is an unauthorized recurring transaction. Kindly investigate this issue, process
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare my account is blocked from last 12 days still no respond from your side. app showing your number is blocked from login
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Abhishek Kothari 🇮🇳 (@kothariabhishek) reportedBLOCK DEAL ALERT: @Paytm Saif Partners to sell stake at upto 3% discount to market price Block deal for 1.3% equity worth Rs968crores.
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C R Sankar (@sankar_cr) reported@Paytmcare 8870070043 is the contact, is this issue getting fixed ?
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𝙎𝙖𝙠𝙩𝙝𝙞🥀 (@ridersakthii) reported@saurabh_tatu @Paytmcare Same problem 😪
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GOLDIE SINGLA (@gogold07) reported@Paytm paytm launched postpaid services, but it is very harassment type service. It always notifies to join postpaid, but at joining it rejects requests. While i have healthy credit score and consistent income. If any specific criteria it should be inform before apply.
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Suraj Kanchan (@SurajK_) reportedUnable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?
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deep@jaihind (@deepjaihind) reported@Paytm I am trying to reach customer support from past one week. I am not able to view my wallet balance and not able to use the app. It was working good before. A ticket has been raised and they repeatedly ask the same thing again and again. Can you provide a customer care number pls?
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Mr Sure (@Rajeevsure84522) reportedMy tenant outlet s paytm sound box is not functional since past 15 days. @Paytmcare Poor service @vijayshekhar
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Aman Saxena 🇮🇳 (@imAmanSaxena) reported@Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..
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𝐃𝐢𝐯𝐲𝐚𝐧𝐬𝐡𝐮 𝐒𝐡𝐞𝐤𝐡𝐚𝐫 (@68_divyanshu) reported@Paytmcare Dear paytm support it's already 3-5 working days are completed but till the date I'm not able to login my paytm, Seriously is that your support?
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Nilavarasan V (@nilavarasan_v) reported@PaytmCheckin @Paytm @Paytmcare , Please look into this issue.
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Nilavarasan V (@nilavarasan_v) reported@Paytmcare I have also shared further details, HDFC confirmation on incorrect MCC and case id created within Paytm care for this issue 5 days ago. Looking forward to your positive response.
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Srini (@Kuppusrini) reported@Paytmcare Hi. After reinstalling the App, during login I get a caution as Account Blocked. I have already given details through DM. Pl resolve.
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Subhajit Mondal (@MSubhajitIND) reported@Paytmcare My account is restricted why??? Help me
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Almighty !! (@Mindfulness2050) reported@Iamsamirarora @Paytm by @vijayshekhar can only develop !! Kaynes Tech if honest company then they will create best AI affordable chips !! Indian IT should help in creating products at Global Level wherever they have office !
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असद खान राजपूत (@Asadkhanrajput_) reportedHello Paytm Team, I am trying to open the Paytm app, but it is showing “Access Denied” and I am unable to use the app. I have already tried restarting the phone and internet connection, but the issue is still there. @Paytm
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praff (@praffqrbj) reported@Paytmcare I switched my phones, and since then my UPI Lite is not working, I already raised a complained ticket in the help and support section , but no help. My money is stuck there and I cannot use it Ticket - 200011627484