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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 41% Mobile App (41%)
  • 24% Website (24%)
  • 18% Transactions (18%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

CityProblem TypeReport Time
Haridwar Transfer 4 days ago
Bhubaneshwar Website 4 days ago
Agra Mobile App 17 days ago
Chhindwāra Mobile App 23 days ago
Jaipur Mobile App 27 days ago
New Delhi Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • prabhuRupe
    Rupesh Prabhu (@prabhuRupe) reported

    @Paytmcare I've raised a ticket for a flight which was cancelled on April 29 by the airline and you guys are still issuing a refund even after 1 month and worst part there is no way to connect human customer care on your app. How irresponsible this is ? @Paytm

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    @Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.

  • nuegoindia
    NueGo (@nuegoindia) reported

    @dear_shailesh @Paytmcare We sincerely apologize for the inconvenience caused and the delay due to a charging-related issue. This was an unforeseen operational constraint.

  • ANANDRAJVISHAL
    ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported

    @Paytm can I request to help out

  • hjain11
    Harsh jain (@hjain11) reported

    @Paytm this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. @Paytmcare #CustomerSupport #Paytm

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    Worst service ever experienced no one tried to contact me till now @Paytmcare @Paytm

  • SureshBishnoiJ7
    Suresh Bishnoi Jodhpur (@SureshBishnoiJ7) reported

    My Paytm account is closed for a long time, I have also lodged a complaint but have not received any help yet, it is showing account under review, please resolve my problem as soon as possible. @Paytmcare @Paytm

  • Sati4284
    Satish M (@Sati4284) reported

    Hi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.

  • AqibKhalid5
    Aqib Khalid (@AqibKhalid5) reported

    @Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend

  • AqibKhalid5
    Aqib Khalid (@AqibKhalid5) reported

    @Paytmcare What's the specific reason for the block ?

  • dbbanerjee1
    Dr. Dipabrata Banerjee (@dbbanerjee1) reported

    @mramitagarwal @Paytmcare A #Fraud #scam company plays with customer #goldcoin

  • iam_av9
    Abhinav shukla (@iam_av9) reported

    @MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.

  • pavankarthik_99
    PAVANKARTHIK (@pavankarthik_99) reported

    @Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money

  • kumarsatissh
    Kumar Satish (@kumarsatissh) reported

    just called @PaytmMoney for their support. Getiing an IVR message that they are on holiday on the occassion of Eid. whaaat?? In which timezone these people are living? it was few days back!! Requesting @Paytmcare to please look into it!!

  • abh1kr
    Abhishek Kumar Singh (@abh1kr) reported

    @Paytm @Paytmcare Now, I'm getting another Error! "Dear User, you have exhausted your weekly transaction limit. Please try again next week." I made total 4 payments on paytm in this month & non of them are for any bill payment just P2P. How can i exceeded the weekly limit & what's the limit?

  • h_chaavan
    Hrishikesh Chaavan 🏹 (@h_chaavan) reported

    @Paytmcare @vijayshekhar @vijayshekhar not just your customer care but you are also pathetic. No response

  • ritik_trar
    Ritik Trar (@ritik_trar) reported

    So he is unable to access the account. Could @Paytm @Paytmcare and @abcapital support please guide on how he can pay the pending last EMI and update his registered mobile number? He wants to clear the dues and avoid any issues. #Paytm #ABFL #LoanSupport

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytmcare Now it has been 4 days now still no resolution despite sharing all the required details @Paytm please help?!

  • Sati4284
    Satish M (@Sati4284) reported

    @Paytmcare Could you please provide me the ET for the issue to be resolved?

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare the level of inefficiency you guys have,,,its been 3 days, my money is struck n u guys r not able to reply even, the most poor customer support

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare My Paytm account has been under review for 15 days. Please solve my problem. Name: Anish Kumar Anjana Registered Mobile Number: 8955840768

  • saurabh_youtube
    Saurabh Singh-YouTube Strategist (@saurabh_youtube) reported

    hey @Paytm @Paytmcare problem is still not resolved

  • yadavyogesh89
    Yogesh Yadav (@yadavyogesh89) reported

    This is a complete failure of service! @PaytmCare replaced my device after so much harassment, and the new Soundbox died within 3 days. Who will compensate for my business loss, @vijayshekhar? Stop giving automated replies and resolve this now! Ticket ID: 500009091758 @Paytm

  • ritik_trar
    Ritik Trar (@ritik_trar) reported

    @Paytmcare @abcapital Need help. My friend had taken an ABFL loan through Paytm. The last EMI was not auto-debited from his bank account, and now he wants to make the payment manually. However, the mobile number registered with the loan account has been closed, (1/2)

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    Hi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी

  • AqibKhalid5
    Aqib Khalid (@AqibKhalid5) reported

    @Paytmcare This level of customer support is extremely disappointing. I request that my issue be reviewed urgently and resolved as soon as possible. If there is any specific reason for the block, please provide a clear explanation. I expect a prompt response and resolution

  • hjain11
    Harsh jain (@hjain11) reported

    @Paytm @Paytmcare this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. #CustomerSupport #Paytm

  • Geeky_Sindhi
    Piyush K (@Geeky_Sindhi) reported

    @NPCI_NPCI UPI doesn't work with Nepali e-sewa bank QR code, Gpay throws an error but @Paytmcare stupidly considers the mob. no. info captured in the QR to be an indian number instead and facilitates sending ₹ to that number. I, out of habit and in a hurry, ended up losing money

  • AqibKhalid5
    Aqib Khalid (@AqibKhalid5) reported

    @Paytmcare There is no resolved from your side My number is showing as before your number is blocked from accessing Paytm. Access denied

  • neerajkashyap88
    Neeraj Kashyap (@neerajkashyap88) reported

    Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP