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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (67%)
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Login (33%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ghanshyam Kumar
(@Ghanshy04628232) reported
@Paytm @vijayshekhar I would like to inform. merchant service is too poor. Kindly reform merchant service. Customer are extremely disappointed your merchant service.
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Vivek Malik
(@VivekMa06821892) reported
Dear @Paytm @Paytmcare I booked a bus ticket through your app and after booking when i contected the bus operator for confirmation i was surprised to hear that they are not operating the bus service currently. Such a pethetic service by you, you are still taking bookings.
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Dr Pratik Kumar
(@DrPratik_) reported
@Paytmcare My rent payment is pending since 6 days. Tried calling ur customer care a multiple times but no response. Pathetic customer service by @Paytm
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deepu madhavan
(@deepuMadhavan) reported
from
New Delhi, National Capital Territory of Delhi
.@Paytm what is wrong with u How can u provide payment gateways to fakes and scam companies? They take money via paytm and vanish worse there is no option for us ro@report these apps. Help users retrieve lost money and catch these scammers
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Mohmad Akbar
(@AkbarMohmad) reported
@Paytm @vijayshekhar You should try to resolve the customer complaints first then move forward as I am hanging from last two years and didn't got my money back.....,...
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Er Rahul Kumawat
(@ErRahulKumawttt) reported
@Paytmcare facing issue with paytm postpaid. Getting error :- we are facing issues with paytm postpaid, please try again later Please help
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Jaskanwal Sodhi
(@JaskanwalSodhi) reported
@Paytm @vijayshekhar Hello, I would like to report a potential fraud on my wife’s Paytm account. Can you help? Thank you.
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Ramesh Baheti
(@bahetiramesh) reported
@Paytmcare I hv called customer care 14 days back to deactivate my sound box. They assured it will be done in 48 hrs I hv called customer care number 4 times since then every time same answer ; mailed you people, replied queries.But still no response for ticket id 5027753492.
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Rajan
(@RajanKrBJP) reported
@Paytm @Paytmcare Recieving Daily Calls From PayTM postpaid team and before 7 days they had told that penalty amount will be waived off and now daily they are calling me. I am not able to contact paytm customer care. Pls resolve the issue
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Mohammad Saghir Adil
(@MdSaghirAdil) reported
I was told within 48 hours, but it is already more than 3 days My issue is not yet resolved #Paytm @Paytm
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Princikaaa
(@princikaaa__) reported
from
Gurgaon, State of Haryāna
@Paytm @Paytmcare please helpa fraud transaction done on my account via my postpaid. Please help😭
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Er Rahul Kumawat
(@ErRahulKumawttt) reported
@Paytmcare I have sent all the details via direct message #paytmcare please check and help
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Mohammed Abdul Rehman
(@Mohamme87870459) reported
from
Rājendranagar, Telangana
Thank you @PaytmBusiness @Paytmcare @vijayshekhar my problem has resolved and I got refund in to my account. The only thing I get disappointed is, there is no on call customer service that we can share the details as per our comfort.
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saikat chatterjee
(@saikat_cena) reported
@Naveenprasad844 @Paytmcare I shared every details via DM. But you just bypassed the problem blaming others. The amount is not much. But problem is the way you taking.
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Chandan Singh
(@Mrng_star_singh) reported
@Paytmcare my 30000₹ go in pending status while doing add money in wallet and my money is debit from my bank account i am faing issue kindly solve my issue order id : 18686345249
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Mahesh Semwal
(@semwalonwheels) reported
@Paytm @paytmbankcare Worst customer service
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Nikhil Agarwal
(@NikhilA37275065) reported
@PaytmBank @Paytm I am Paytm bank costumer some time ago I have change my banking machine but due to some technical issue it’s not work well I have complain my time my banking number is 9024523595 But not response by paytm
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Paras Volvoikar
(@Hatiseker) reported
@Paytmcare why is there no Paytm rep with an add value machine present at either KTC Panjim or KTC Fatorda for at least the last 3 days? Such a convenient service is being turned into something super inconvenient. Please look into it.
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Pooja Bhadraja
(@PoojaBhadraja) reported
from
Bilāspur, State of Chhattīsgarh
@Paytm can you please solve my problem 🤔??
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Jyotish Mishra
(@JyotishMishra17) reported
@Paytmcare @Himanshg07 Wer are facing some issues with paytm postpaid Problem with paytm postpaid to account money transfer 9576968916
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Dinesh.s
(@dinesh84087892) reported
@paytmbankcare Still no response and resolution of the mentioned complaint, are you guy's sleeping?? @Paytmcare pls note that, I'll escalate the issue to your CEO level if I've not receive the call and resolution by today for the mentioned issue and about the customer service advisors as well.
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Prashant Jaiswal
(@Prashan42812314) reported
@Paytm my account has been blocked and the app is continuosly running into errors. Pls help
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ऋषभ वाजपेई (RuD®️🅰️)🕉️
(@2210RiShaBH) reported
Pathetic service of @Paytmcare @Paytm , no solution even no response given by their team
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Avinash Kumar Sinha
(@bholumaddy) reported
@Paytm @Paytmcare i have wrongly made the payment to a merchant as the last session's UPI code is visible on the app. Please provide me the contact details of the merchant so that I can ask him to return the same His UPI id- paytm-62222773@paytm Help me urgently please
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Bhartiya Saurabh S
(@SaurabhS1975) reported
@Paytm hey what's this hutiyapa of paytm points...give cash backs properly, these are of no use cox the cash back schemes are all useless ****
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jasman baveja
(@BavejaJasman) reported
My paytm soundbox is not working since 4-5 months for which I have paid for 1.5 yrs in advance. Multiple complaints have been raised from my side but no positive response from paytm. Now even the sales manager from my area have stopped picking up my calls. @Paytmcare @Paytm
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Sunanda Ghosh
(@shesunanda) reported
from
Mumbai Suburban, State of Mahārāshtra
@Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .
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rakesh tambe
(@rakesht95453843) reported
@Paytmcare @coolanshuman1 Plzzz help me Plz
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Sanjeev Tiwari
(@Sanjeev121287) reported
@Paytmcare i want my refund tell me when i will get my money back from april to july i am facing the problem paytm is robbing megive me refund or recharge simple thing don't understand do paytm tell me time till when money will be refund
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Yogesh Gole 🇮🇳
(@imyogeshgole) reported
How long will it take to resolve my issue. @vijayshekhar @Paytmcare Waiting from 40+ days. Ticket No. 3194308688, 3190519755