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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 19% Transactions (19%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 10 days ago
Pānīpat Login 10 days ago
New Delhi Transactions 10 days ago
Chhindwāra Transactions 10 days ago
Bengaluru Mobile App 10 days ago
Sūrat Mobile App 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Kuch option sirf dikhawe k liye de rkhe h . Jese ki SPECIFIC QR ACCESS TO CASHIER ye function work nhi krta . App main MERCHANT CARE se baat ki to usne bhi mera bhut time waste kiya kbhi kuch kbhi kuch btaya jo working nhi tha.

  • VimalSingh04
    it's Vim (@VimalSingh04) reported

    @mithubhatiaaa @Paytm AI is responding you . I hate these companies that Use AI for customer assistance

  • ankityadavHQ
    Ankit Yadav (@ankityadavHQ) reported

    @Paytm @Paytmcare , why Paytm isn’t working ? I’m trying to make payments for the last 2-3 hours , unable to do anything? Please fix it asap.

  • GSC1971
    Gyanendra Singh (@GSC1971) reported

    @Paytmcare I am unable to login in paytm. Paytm unable to send OTP on my registered number. I am in 5G network area.

  • asrajeevsharma
    Arun Sharma (@asrajeevsharma) reported

    Paytm is not working @Paytmcare

  • prianca_08
    Priyanka (@prianca_08) reported

    @Paytmcare I've been contacting your support regarding this since 2am this morning, and no response so far! This is absolutely disturbing.

  • jayagra19648773
    jay agrawal (@jayagra19648773) reported

    I want to know about my paytm soud box I want to close permanently but there is a problem with customer support they are charging me lots of charges to activate plz help me @Paytmcare

  • hirasinghadhika
    Hira Singh Adhikari (@hirasinghadhika) reported

    @Paytm app is not working

  • DrAbhishek_Ind
    Dr Abhishek (UR) (@DrAbhishek_Ind) reported

    @bhattpushkar @Paytmcare Thank god i thought only i am having some problem .

  • singhaarav243
    Aarav singh (@singhaarav243) reported

    @Paytm Bc cigarette bhi phoonk li h ab payment ni kr paa rha hu 😭 Is server down ???

  • GenuineguyKs
    GenuineGuy (@GenuineguyKs) reported

    @Paytm i need urgent help. Can you telo me how to contact your customer service on phone as emails are not helping at all ??

  • RikdevG
    Rikdev Ghosh (@RikdevG) reported

    @SohidulBiswas @Paytmcare I am facing the same issue, how to solve it

  • livingfree60
    Mehul Desai (@livingfree60) reported

    @Paytmcare @vijayshekhar transferred money to upi lite last night,tried to make a payment last night and tgis morning thru upi lite get a message error getting balance. The upi lite icon shows as amount credited. Pl help remedy the situation. The bot in help and customer care doesnt care.

  • sumit316bahadur
    Sumit Bahadur 🇮🇳 (@sumit316bahadur) reported

    @Paytm my paytm not working since yesterday.. 9798587330

  • PramodM54521118
    Pramod Maurya (@PramodM54521118) reported

    & when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.

  • AniruddhaBig
    Aniruddha Borpuzari (@AniruddhaBig) reported

    @IndiGo6E @Paytmcare @Paytm please help me do the correction of Name spelling

  • IJohari46498
    I C johari (@IJohari46498) reported

    @Paytmcare it's really so poor service I think better option going on court

  • dude_mr_vk
    tollydays (@dude_mr_vk) reported

    I feel @Paytm @Paytmcare is shutting down .....how come they are so relax without fixing this issue from past 24hrs.....users are unable to login completely....issue haven't fixed yet

  • _ahsanjar27
    Ahsan Sanjar (@_ahsanjar27) reported

    @Paytmcare has been disappointing right from inception. Down again for the last 2 hours and counting... @NPCI_NPCI @Paytm

  • vishalvishu88
    vishal sharma (@vishalvishu88) reported

    @Paytmcare my paytm is not working its root

  • VinodRadheshyam
    Vinod Radheshyam Singh (@VinodRadheshyam) reported

    @Paytmcare Hopeless paytm service My self unable 2 login desktop cheating 2 Customers

  • im_VinayGoswami
    Vinay Goswami (@im_VinayGoswami) reported

    Hi @Paytmcare iI am unable to log in to my Paytm account; can you help? None of your numbers are connecting.

  • SatyamGurung
    Satyam Gurung (Modi ka Parivar) (@SatyamGurung) reported

    Pathetic service @Paytm most unreliable always having some or the other issues. Currently I’m being said “BAD NETWORK” while all other apps are working perfectly fine.

  • sainiajay16
    Ajay K Saini (@sainiajay16) reported

    @Paytm @PaytmCheckin need help to get the details correction in flight booking as well as for partial cancellation for ticket. Unable to contact with Paytm support and neither getting response on email and chat.

  • Subz2014
    Subodh (@Subz2014) reported

    @Paytm looks like your App’s not working, no payments happening.. @FinMinIndia

  • BeingRaoSharukh
    🇮🇳Rao Sharukh🇮🇳 (@BeingRaoSharukh) reported

    Worst experience with Paytm. ₹6,225 was debited from account 3 days ago, yet the payment is still pending despite multiple complaints. Two tickets raised already but nobody contacted yet.   Call me now and resolve this issue now.       Con no - 9690773800 @Paytmcare @Paytm

  • ayangooner
    Ayanjit Chattopadhyay (@ayangooner) reported

    @Paytmcare How ridiculous is your service?Trying since one week to get the tickets cancelled and no help.Also why have you replaced your whole customer care to automated bots?

  • asolitudeseeker
    Abhishek Bakshi (@asolitudeseeker) reported

    @Paytmcare trying to connect to your customer care since a while without any luck. Kindly get in touch. Thank you.

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue

  • might_offend
    SY (@might_offend) reported

    @Paytm @Paytmcare - WHERE THE HELL IS YOUR CUSTOMER SUPPORT?! My elderly mother is struggling to close her account for past 10 DAYS but is unable to because she cannot cancel an active mandate as she changed her mobile number at the bank. (1/2)