Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (62%)
• Website (23%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, and Jaipur.

City	Problem Type	Report Time
Delhi	Mobile App	19 hours ago
Kolkata	Mobile App	8 days ago
New Delhi	Mobile App	16 days ago
Haridwar	Transfer	1 month ago
Bhubaneshwar	Website	1 month ago
Agra	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  himanshu sharma (@idiotic734) reported 5 minutes ago

  @Paytmcare Hi @Paytmcare Hemat, Thanks for your prompt response! When i will expect this issue resolution. I am not able to use my bank services because of auto pay

• 
  Parth Agrawal (@parth_tweetss) reported 5 minutes ago

  @Paytm @Paytmcare This is the second time this issue has occurred. Please look into this urgently.

• 
  hamza vj (@HamzaVajihi) reported 6 minutes ago

  I have complaint for soundbox since 5 days but no one responded. Is this your service...?? @Paytm @PaytmBusiness Your request for ticket number 500010050375 has been received. We will review the details and update you within 1-2 days. Regards, Merchant Helpdesk Paytm Payments

• 
  Manoj Kumar (@manojNOC) reported 7 minutes ago

  I have paid my cc bill on 30th june still it was pending and today is my due date whos gona pay extras charges and intrsts? My money is struckd it's been 4 days still pending help me @Paytmcare @Paytm @RBI Order id: 27241383657 Upi ref :618133091760

• 
  bhawna (@bhawna2212) reported 12 minutes ago

  @Paytm My issue with Paytm, raised on 22nd June 2026, remains unresolved till date despite repeated attempts. The service is still not working, and no effective resolution has been provided so far. This prolonged delay reflects poor customer support and system inefficiency.

• 
  Yogendra Shukla (@Yogendr_Shukla) reported 17 minutes ago

  Why should customers bear financial losses caused by @Paytmcare failure to provide timely support? I expect Paytm to take full responsibility for any additional fees incurred due to this delay.

• 
  Pranay Patel (@dr_pranaypatel) reported 20 minutes ago

  @Paytm still my issue in not resolved by team

• 
  raja (@RajaFabrics) reported 27 minutes ago

  @Paytmcare Great morning all. You as an finance handling company unable to solve my issue. I have mailed you texted you more than 40 times . Still the issue was not resolved. I felt ashamed by the way being your customer for 7 yrs.

• 
  SISU (@EG0KILL3R) reported 29 minutes ago

  @Paytmcare Said to help me asap and not evening replying?

• 
  Rajat Sahu (@rajato_sahu) reported 29 minutes ago

  I have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness

• 
  A K Singh (@TclSingh) reported 29 minutes ago

  @Paytmcare Still problem persisting

• 
  The Silent Øne🎭 (@Pranshu_xo) reported 30 minutes ago

  @Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam

• 
  Chowdary NBK (@Manikan95984623) reported 34 minutes ago

  @PaytmBusiness @PaytmBusiness @Paytmcare Up to now i don't get any response From our Branch side or employees side If it go like this i will proceed legally I had Voice calls, msgs and Money transaction payments proofs Soo don't let me angry soo please respond on my issue #paytmscame

• 
  HARIOM MAHOUR (@HARIOMMAAHOR) reported 39 minutes ago

  @Paytm a transction of amount 40000/ was recieved at my paytm account wrongly by someone and the same was returned by me at another day after confirmation, but my account is suspended since then and no support is received by me through paytm till date. Kindly unblock and resume.

• 
  Anustup🇦🇺🇦🇷🇧🇪 (@Willmcfc49) reported 41 minutes ago

  Nowadays @Paytm @Paytmcare have also started to charge platform fees from the customers 1.80 Rs It seems nominal but just multiply it with millions of customer usages Staggering We aren’t supposed to pay this Will shift from this app soon 🔜

• 
  Jai Raj Srivastava (@usernameskipd) reported 42 minutes ago

  Casual reminder to @Paytm @Paytmcare that "Unable to process the request" isn't a user retention strategy. Every time I click the "Close my account" button in the app, it fails. For weeks. You must have error logs, failing to fix this implies you like it as a feature? @consaff

• 
  _KARMA_ (@karma_01_) reported 42 minutes ago

  @Paytmcare complaint remains unresolved. Your recovery agents continue contacting my relatives, causing mental harassment and violating my privacy. I expect @Paytmcare to stop these third party calls immediately and address this issue without further delayPlease respond publicly #Harassment

• 
  Amaan khan (@beingamaankhann) reported 44 minutes ago

  @Paytm Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back.

• 
  suraj thammi (@0xsuraj719) reported 45 minutes ago

  Hi @Paytm @PaytmMoney I interviewed for a Tech Intern role at paytm money, cleared all rounds, and submitted all requested documents. The hiring was put on hold, and my HR contact has since left. I'd really appreciate if someone from the hiring team could help with an update.

• 
  venkatraju (@venkatraju) reported 50 minutes ago

  @Paytm I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.

• 
  Wrangler#@69 (@satwik16357) reported 51 minutes ago

  @Paytmcare you are the WORST. No ******* proper response, pieces of ****, *******, *************, ********, madarchod, rand app, chut ka app, gandu bhosdiwala

• 
  Raghavendra Jalluri (@bhagavanraghave) reported 52 minutes ago

  @Paytmcare @PaytmTravelCare its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund as it's already been 10 days.

• 
  raja (@RajaFabrics) reported 52 minutes ago

  @Paytmcare By tomo I will file a case against you and take this matter as serious aligation on you. Any take this up to the ombudsman for sure. you haven't understood the pains of the customer as an financial aggregator. I am so deprived and upset up the way you answered as like so

• 
  IntheMoodfortweetz (@InMoodfortweetz) reported 54 minutes ago

  @ajayyjha @Paytm Hey did they resolved it. I am facing same issue

• 
  Karthik Malyala (@malyalakarthik9) reported 55 minutes ago

  I purchased the Alternate Trip Guarantee add-on while booking my train tickets through Paytm. My train was affected, and a voucher was generated, but I couldn’t redeem it due to a technical issue. I immediately raised a support ticket and tried contacting customer care.@Paytmcare

• 
  Amit (@a_myth__) reported 57 minutes ago

  @Paytmcare @PaytmTravelCare As the screenshots show, your support confirmed only 1 ticket was cancelled and the other 3 remained confirmed until the day of travel. Your app updated their status only after I raised a query, and only then did you refund those 3 tickets separately.

• 
  Ravneit singh (@Ravneet02377119) reported 59 minutes ago

  @paytm your payment link is broken

• 
  Sandeep Keshri (@Sandeep9119) reported 59 minutes ago

  @Paytm @Paytmcare Booked flight using paytm the amount was not Fully refunded and already escalated this issue and still there is no proper response from you all and @airindia is directly giving you a clarity that amount was fully refunded why are you all not refunding my amount

• 
  Wrangler#@69 (@satwik16357) reported 1 hour ago

  @Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits

• 
  Amaan khan (@beingamaankhann) reported 1 hour ago

  @PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…