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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 47% Mobile App (47%)
  • 20% Website (20%)
  • 13% Transactions (13%)
  • 7% Login (7%)
  • 7% Withdrawals (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

CityProblem TypeReport Time
Haridwar Transfer 13 days ago
Bhubaneshwar Website 13 days ago
Agra Mobile App 26 days ago
Chhindwāra Mobile App 1 month ago
Jaipur Mobile App 1 month ago
New Delhi Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • gauravgupta0191
    Gaurav Gupta (@gauravgupta0191) reported

    @Paytm @Paytmcare need help with ticket #200011832253. I made the recharge yesterday and it is showing pending recharge even though the amount is deducted from my bank account. Please check the issue.

  • Sreekanth546
    sreekanth (@Sreekanth546) reported

    @Paytm @Paytmcare I have a loan with Paytm (Aditya Birla) and already paid the settlement amount. Now I am being harassed with repeated demands and visits to my native home claiming settlement is broken. Please check and resolve this issue urgently.

  • srchhonkar
    Shivratan Chhonkar (@srchhonkar) reported

    @Paytmcare @PaytmBusiness @Paytm Onboarded on 29.5.2026 as Paytm Merchant. Till now not able to collect payment due to settlement issue not resolved. Also your ground sales team onboarded me with wrong number and now not picking call to change mobile number. Pathetic Service.

  • TheManTheMyth07
    The Man The Myth 07 (@TheManTheMyth07) reported

    @Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?

  • fornavneet1
    nav (@fornavneet1) reported

    @Paytm @Paytmcare unable to download the statement. Ur ai isn't working. No customer care at all. No agent

  • amal_prasanth
    Amal Prasanth Kumar (@amal_prasanth) reported

    @Paytmcare There is no such issues at receiver's bank. All are perfect there.. Paytm has not transferred any amount to receivers account... You are holding it for your needs.... Such a scam.... @RBI @RBIsays

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    @Paytmcare It’s not my problem, what to do now??

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    @Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact

  • nikhildipp
    Nikhil Choudhary (@nikhildipp) reported

    Hey @Paytmcare Need Help to integrate payment gateways

  • ImSANTO39590187
    I,m SANTOSH (@ImSANTO39590187) reported

    @Paytm my fd account not opening always show server error very frustrating

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytm @Paytmcare

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare fraud by paytm Bus driver n ur customer care is not supporting, kindly help

  • ms_miabrandt
    Mia Brandt (@ms_miabrandt) reported

    @goyalvpn @Paytmcare @PriyankaVe17977 You have this issue too?

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    Hi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी

  • BodhAmit
    Amit Bodh (@BodhAmit) reported

    I am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120

  • BappyKu68879203
    Bappy Kumar (@BappyKu68879203) reported

    @Paytm I was making a UPI transaction of 9700rs and the the transaction has failed but the money was debited from my bank account UPI reference number 208000439392 ... Please solve my issue and refund the amount .. it was very crucial transaction an need this money in urgency

  • BeingBalendu
    Balendu Dubey 🇮🇳🇮🇳 (@BeingBalendu) reported

    @SuryodayBank @Paytmcare Your wrist service in postpaid business lack of the things that happened to pay the bill after that amount was automatically deducted from the account these things happened twice such a pathetic and ridiculous thing happened every time

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • ashishkashyap
    ashishkashyap (@ashishkashyap) reported

    @Paytmcare Sorry! But you did not understand the problem. Unless you are a bot.

  • hjain11
    Harsh jain (@hjain11) reported

    @Paytm @Paytmcare this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. #CustomerSupport #Paytm

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare Please fast solve My problem Your account is under review

  • sherin895939728
    sherin (@sherin895939728) reported

    @Paytmcare Hey Chetan, there is nothing to help me out here. Stop fooling ppl in the name of fake offer scratch cards.

  • amal_prasanth
    Amal Prasanth Kumar (@amal_prasanth) reported

    @Paytmcare made a self account money transfer at 7pm today and still now it is not credited. @Paytm again started playing with peoples money... Solve the issue and give my money back

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @HardikJRails @PaytmBank @Paytmcare Dear Customer, We would like to inform you that we request you to kindly liaise with Paytm Customer Care Team for further assistance regarding your concern.

  • madaan1985
    Rohit (@madaan1985) reported

    @Paytmcare @Paytm why do not you check my previous DMs 2 days back. Do I need to provide or write down separately in #paytm who so ever gonna revert me. Check you DM 2 days back #scam