Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Transactions (23%)
- Login (14%)
- Website (3%)
- Withdrawals (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Withdrawals | 5 days ago |
|
|
Transactions | 13 days ago |
|
|
Transactions | 25 days ago |
|
|
Login | 25 days ago |
|
|
Transactions | 25 days ago |
|
|
Transactions | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Surjeet Singh (@asksurjeet) reported@Paytmcare 1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently. You can also attach the screenshot of the error when you post it.
-
Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported@PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.
-
CodeWithSam (@samm_x77) reported@Paytm @SarvamAI @Hack_Culture Users can paste a suspicious message, and AI detects scam signals, explains the risk, and suggests what to do next — with multilingual voice support using Sarvam AI. 🇮🇳
-
Rajat Agrawal (@MoneyElevat) reported@Paytm @Paytmcare is a total scam I cancelled gold SIP on PayTM but it is not cancelling it Their customer care doesn't exist, and chatbot is designed to never solve a query They don't let you even delete your bank account; never doing business with them again #scam #fraud
-
Reddy (@iam_Rah12627) reported@Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..
-
Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported@PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam
-
Sanju Bai Bairwa (@SANJUBAIBAIRWA) reportedHey @PaytmCare,your team refused my refund for ticket 200012349631.I lost ₹2,281 from my flight voucher due to missing single-use warnings on the app screen.Since internal support denied it, I am escalating this matter to the National Consumer Helpline (NCH).Please resolve this.
-
Embed Learner (@EmbedLearner) reported@vijayshekhar Are you working on any LLM at @paytm
-
Farvez Ali (@FarvezAli30140) reportedPlease close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm
-
minaz fruitwala (@FruitwalaMinaz) reported@Paytmcare i now realised why prople has stopped using paytm , paytm is the new scam , booked a flight tix on paytm , its been one more its still pending . Money has already been deducted , no confirmation yet , no customer cate service #fraudalert #paytm #scam
-
Kaustubha Kubal (@Kaustubha45) reported@creditcardwalah @Paytm @Visa Got it i think it's an glitch in app
-
Parth Patel (@parthpatel080) reportedIn 2023, VSS acquired a 10.3% Paytm stake from Chinese investor Antfin at ₹796.60/share via OCDs. Today, his vehicle Resilient is offloading up to 4.98% through a block deal at a floor price of ₹1,535.10/share. That's nearly a 2X return #paytm @vijayshekhar @paytm
-
CJ (@acjose93) reported@PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.
-
Shrishti Rai (@ShrishtiRaii) reported@Paytmcare It’s been almost 10 days now. Please connect me with one of your customer support executives. You have a terrible chat support. @Paytm @Paytmcare
-
dume.ai (@Dumeai_) reported@Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561
-
CJ (@acjose93) reported@PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.
-
Reddy (@iam_Rah12627) reported@Paytmcare @Paytm @PaytmTravelCare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..
-
Danish Gupta (@DanishG33582187) reported@Paytmcare @Yendrapati1991 Hey paytm why you not replying me what's your issue I messaging you from 7 days continuously but you even not giving s single response to me what's this behaviour paytm? @Paytmcare please check your dm and respond me
-
Kamal Jain (@Kamaljain9351) reported@PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem
-
Rahil (@realistic_rahil) reportedI have been trying to login in Paytm account from last 5 days but unable to do so despite having recharge , sms pack and all necessary requirements @Paytm @Paytmcare
-
Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedSince 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,
-
Sharath B (@Sharath85852559) reported@Paytmcare Any update still the issue is same @Paytm
-
girish khurana (@girish_khurana) reportedDear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏
-
Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedYour fcking agent came and activate the sound box witha limit of Rs. 1. What did you fking do with the pan, udhyam and 6 months statement since 1 month? Fking close my business account permanently if you can't help... It was a mistake @PaytmBusiness @Paytmcare @Paytm
-
Mohammed Aakif Ulla (@AakifUlla) reported@Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning
-
Rupesh Jain (@RupeshJ23726629) reportedI am not able to login in my account. Please provide me customer care no. @Paytm
-
Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported@Paytm @Paytmcare @PaytmBusiness I will not activate or accept any rental/subscription charges for a device I cannot use. Clarify immediately why it was dispatched and confirm that no charges will be imposed without my consent. Resolve my account limit issue or take the Soundbox back at no cost.
-
@Sachin Vaishy (@VaishySachin) reportedBut bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst
-
Somnath Dasgupta (@somnathdasgup14) reported@Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.
-
Giri Sai (@noxiousgiri) reported@Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket