1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Dārjiling Transactions 3 days ago
Bengaluru Mobile App 12 days ago
Ahmedabad Withdrawals 21 days ago
Alīgarh Transactions 26 days ago
Qādiān Website 28 days ago
Kolhāpur Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • FryMachli
    ek machli dedo pls (@FryMachli) reported

    @Paytmcare @PaytmBank please help.

  • _dc_dhanraj
    Dhanraj Choudhary (@_dc_dhanraj) reported

    @PaytmBusiness @PaytmCare Called 01204440440 twice for help. Given 2 different ticket Id's, but they don't show in my Business App. One appeared then vanished. Why aren't my tickets being tracked? any way to reach support via email? Please help asap.

  • Good__old_days
    (@Good__old_days) reported

    .@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare What happened still now I am not received any call from your side. Are you cheating to customer? No one will book from Paytm, as your service is very poor. Also no support on major issues Very pathetic

  • Alexhales778890
    Alexander (@Alexhales778890) reported

    @Paytm i booked my flight tickets yesterday on your app an still there is no confirmation. Status is still shown as pending .Your help page on app is useless. Its an emergency please help.

  • ShankarPil85486
    nifty (@ShankarPil85486) reported

    @Paytmcare Poor service

  • honestliar12
    Sameer Singh (@honestliar12) reported

    @Paytm : probably one of the worst customer support. Booked an international flight with you guys, need to reschedule...have been following up like anything and 4 days no response...I am in USA right now...is paytm dead ?

  • MOHAMMADAA34821
    MOHAMMAD AARIF (@MOHAMMADAA34821) reported

    @Paytmcare First you said refund processed, now saying “working on it”. Stop misleading customers. Refund still pending. No UTR provided. Consumer complaint already filed.

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare @paytmbankcare My issue not resolved

  • VasimRa04513027
    Vasim Raja (@VasimRa04513027) reported

    @Paytm @Paytmcare @PaytmBusiness Complaint raised on 19th March to block RuPay credit card payments on my Paytm Soundbox — STILL no action taken. Because of your delay, I’m facing financial loss due to extra charges on RuPay credit card transactions. Ticket ID: 500006922038

  • iamsandtota
    Sandeep (@iamsandtota) reported

    @Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?

  • ladaakh
    Kaushal Bawishi 🇮🇳 (@ladaakh) reported

    @Paytm while booking tickets, unable to enter birthrate Is it a Technical issue? #Flight

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    I have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar

  • Kaagbhushundi
    संजय उवाच: (@Kaagbhushundi) reported

    @Paytmcare The Brand is not responding! We tried every possible means to contact them, but of no use. Now, you instead of taking any initiative to resolve the issue, just shrugging off it to the brand, who is your associate! Don't you have any moral responsibility towards customers?

  • Varunahuja51847
    Varun ahuja (@Varunahuja51847) reported

    @MoCA_GoI I have spoken to the airlines and they said that the money has been refunded from their end. So @Paytmcare has to release the money now. Plz help me get my refund at the earliest. It's been almost 20 days now.

  • ketan_gupta66
    Ketan Gupta (@ketan_gupta66) reported

    @Paytmcare This is not acceptable it's been 10 days, I have sent you multiple emails and follow up but not received any acknowledgement till now. This is your headache to deal with the bus operator you cannot stop the refund of the customer this is against the law. Initiate my refund.

  • OtakuProcess
    OTAKU (@OtakuProcess) reported

    Yeah sure, it still has a defunct UPI Lite account which I made on my last phone and given it wasn’t ported, I wasn’t allowed to open a new one. This has been an issue since 2023. Happy @Paytm or even @ICICIBank iMobile user now.

  • bahugunaankita1
    ankita bahuguna (@bahugunaankita1) reported

    @Paytmcare Help me out then...the transaction was a successful one.. My paytm history shows it...still my electricity bill remained unpaid...I felt so stressed and now you are delaying my refund too.... kindly do the needful asap...as it has taken a long time

  • imPanduranga
    Pandu Ranga (@imPanduranga) reported

    Hello Paytm My Upi lite balance was not showing Its urgent Emergency not support from paytm app @Paytm @Paytmcare #paytm @Paytm

  • RanajitTarafdar
    Ranajit Tarafdar (@RanajitTarafdar) reported

    @Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.

  • ParetoSimplifed
    TheSovereign (@ParetoSimplifed) reported

    @YusufDFI @paytm should help in collections at the straight of Hormuz @vijayshekhar

  • Tanay4518
    Tanay Chatterjee (@Tanay4518) reported

    Such a cheap tactic by @Paytm. I was making a recharge via MyJio app and they directly applied the Paytm voucher which was showing guaranteed cashback up to Rs 300. After making the payment, I only ended up getting a scratch card of 1 Gold Coin. WTF!! @AmreliaRuhez @GyanTherapy

  • official_garima
    Garima Sehgal (@official_garima) reported

    @Paytmcare Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself

  • yogeshV_1
    Yogesh Singh (@yogeshV_1) reported

    @Paytmcare @Paytm flight cancelled by airline i raised ticket in the app still no reponse . then i posted on twitter regarding my issue still no resolution no customer support what is going on .. worst experience.

  • SanjayKuma25373
    Sanjay Kumar (@SanjayKuma25373) reported

    UTR no.. not showing I want to attach it to some site with UTR number but it is not showing @Paytm @Paytmcare

  • Raja_khan_india
    Wajahat Khan (@Raja_khan_india) reported

    I have been trying to deactivate and return my Paytm Soundbox but getting no response from support. Multiple complaints already raised but still unresolved. Ticket ID: 500001242981 @Paytm @Paytmcare Please arrange pickup immediately. Unnecessary charges are still being applied.

  • MDRAFATH2401
    md rafathullah (@MDRAFATH2401) reported

    @Paytmcare How long will you take to fix this issue. I have even updated the app

  • Raja_khan_india
    Wajahat Khan (@Raja_khan_india) reported

    @Paytm @Paytmcare I have been trying to deactivate and return my Paytm Soundbox but getting no response from support. Multiple complaints already raised but still unresolved. Ticket ID: 500001242981 Please arrange pickup immediately. Unnecessary charges are still being applied

  • Anoophiresigma
    Anoop Sharma (@Anoophiresigma) reported

    Dear @paytm I was trying to update my bank account I don't know why there is so much limitations on my account while despite having a call with paypal agent with id proof still they are not opening or let me change my account what doesn't it means ? Please help me I need your 🙏

  • official_garima
    Garima Sehgal (@official_garima) reported

    @Paytm Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself