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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 50% Mobile App (50%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Agra Mobile App 10 days ago
Chhindwāra Mobile App 16 days ago
Jaipur Mobile App 19 days ago
New Delhi Mobile App 24 days ago
Yamunānagar Website 26 days ago
Mumbai Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MSubhajitIND
    Subhajit Mondal (@MSubhajitIND) reported

    @Paytmcare My account is restricted why??? Help me

  • prabhuRupe
    Rupesh Prabhu (@prabhuRupe) reported

    @Paytmcare I've raised a ticket for a flight which was cancelled on April 29 by the airline and you guys are still issuing a refund even after 1 month and worst part there is no way to connect human customer care on your app. How irresponsible this is ? @Paytm

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare @VirtualVishalG1 You are tracing others applications and my problem you can't solve how big **** the paytm team is i am trying to login I got blocked for no reason . Solve my problem fast

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytm @Paytmcare @PaytmMoneyCareIt has been days since the Bharathi Travels bus accident issue, yet I have received no proper resolution, refund, or accountability from either Paytm or Bharathi Travels.

  • RajpawanT
    Raj (@RajpawanT) reported

    @Paytm cash back missing and postpaid service is worst not even old customer not get his limit

  • snehagupta_in
    Sneha Gupta (@snehagupta_in) reported

    @paytmbankcare Kindly guide me how can I get my FD because I have an urgent requirement. And due to the breaking facility only I have done FD through @Paytm app. Hope you will not break my trust which I kept when other told not to do. And why app is not working.

  • ShauryaPathani4
    Shaurya Pathania (@ShauryaPathani4) reported

    @Paytm @Paytmcare It has been a week since my account has been blocked without any cause, and you suggested that it will be changed within 3-5 days yet my issue isn't resolved. You don't consider responding, you've been absolutely shameful with no sense of accountability at all.

  • 68_divyanshu
    𝐃𝐢𝐯𝐲𝐚𝐧𝐬𝐡𝐮 𝐒𝐡𝐞𝐤𝐡𝐚𝐫 (@68_divyanshu) reported

    @Paytmcare Dear paytm support it's already 3-5 working days are completed but till the date I'm not able to login my paytm, Seriously is that your support?

  • SatyabrataRay15
    Satyabrata Ray (@SatyabrataRay15) reported

    @Paytmcare Now it is opening .Thank you but kindly tell me what was the issue that made my number blocked.

  • Rajatverma_49
    Rajat Verma (@Rajatverma_49) reported

    @Paytmcare As you said that after 3-5 working days, my account will be available. Still nothing happen. Kindly See. @Paytm @paytm

  • Lily_putti
    Leandraa 🍋 (@Lily_putti) reported

    It was booked from @Paytm ... Help

  • garavind0323
    𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported

    @Paytmcare Ok received why such a fast result after posting problem in X, last from 10 days not getting reply for mails also

  • RajpawanT
    Raj (@RajpawanT) reported

    @Paytmcare every time I got notification from paytm postpaid is start but every time rejected poor service

  • snapsbyankit
    Ankit (@snapsbyankit) reported

    @Paytm @Paytmcare @Paytmcare till already 48 hours my money is still not refunded to me I'm filing a consumer court case on this now it is enough, call me give a number to connect customer care agent

  • kasnia_Ajay30
    Ajay Kumar (@kasnia_Ajay30) reported

    @Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytmcare @anutechie3 same with me , Your health support is not supporting

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytm are you will to lose your customer because of your customer service . From 6 -7 you don't care about my problem no solution nothing at all that the hell is your support .... I dm them yesterday but no reply from then

  • nilavarasan_v
    Nilavarasan V (@nilavarasan_v) reported

    @Paytm @Paytmcare @HDFCBank_Cares Please resolve this issue

  • SevenSisterIND
    Seven Sister (@SevenSisterIND) reported

    @Paytmcare People are not responsible for your system That's your problem people book as per your sale price whether it was correct or wrong does not matter. people trust you and book it and you can't cancel a passenger ticket without consent and you didn't refund money so you are FRAUD

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.

  • sriniwww
    Srinivas Srungaram (@sriniwww) reported

    @Paytm is everything ok with the app ? Automatically shutting down before making a payment since yesterday ..

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare 8870070043 is the contact, is this issue getting fixed ?

  • nilavarasan_v
    Nilavarasan V (@nilavarasan_v) reported

    @Paytmcare Sent to DM as requested. Kindly take it further and resolve the issue.

  • ANANDRAJVISHAL
    ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported

    @Paytm food wallet money is not working, so how to get the remaining balance.

  • NRamakrishna00
    RAMAKRISHNA NAMALA (@NRamakrishna00) reported

    @Paytm what problem is it going to solve, we can simply send 5000 to their account as pocket money ryt?

  • anutechie3
    @Anu (@anutechie3) reported

    @lmPSBhandari @Paytmcare @RBI As a customer I want to remove all my transaction from paytm.. don't just mention malicious app detected.. show me where is the malicious app that you are reffering on my mobile.. I shared every screen shot of it but it's been 4 days no response.

  • karanKabiraazad
    Karan Singh (@karanKabiraazad) reported

    @Paytm Payment business team is the worst. There is no proper support system, unnecessary charges are applied, and the service is completely disappointing. It feels like a fraud company with zero customer care and no accountability. Very bad experience.

  • dbbanerjee1
    Dr. Dipabrata Banerjee (@dbbanerjee1) reported

    @mramitagarwal @Paytmcare A #Fraud #scam company plays with customer #goldcoin

  • imyashw
    Yash 🇮🇳 (@imyashw) reported

    @Paytmcare hey there I booked a wrong flight accidently and have been told to connect with paytm team by the indgo support team to get a refund. Its been less than 1 hour since it was booked. Please help me!! PNR - YDTIGN I have raised a ticket as well - 200011790134

  • garavind0323
    𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported

    @Paytmcare For what actually I am suffering from last 20 days no response from customer support even I didn't find proper customer care number to communicate no response in mail also I kept screenshot about problem indigo people telling they settled on 7th given transaction I'd details also