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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 54% Mobile App (54%)
  • 23% Website (23%)
  • 8% Transactions (8%)
  • 8% Login (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.

CityProblem TypeReport Time
Kolkata Mobile App 6 days ago
New Delhi Mobile App 15 days ago
Haridwar Transfer 1 month ago
Bhubaneshwar Website 1 month ago
Agra Mobile App 2 months ago
Chhindwāra Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ishuraj
    IX (@ishuraj) reported

    @Paytmcare paytm flight support is the worst in its class been more than 24 hours for a flight cancellation request yet no update, no phone support as well

  • Sandeep9119
    Sandeep Keshri (@Sandeep9119) reported

    @Paytm @Paytmcare why are you all not even bothering to reply and resolve the issue of the customer are you serious

  • MamataP1275
    SATS (@MamataP1275) reported

    @PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm

  • bhagavanraghave
    Raghavendra Jalluri (@bhagavanraghave) reported

    @Paytmcare @PaytmTravelCare its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund as it's already been 10 days.

  • ArpitRa12715246
    Arpit (@ArpitRa12715246) reported

    Dear @Paytmcare @PaytmBusiness Still not any update. Already completed 72hr but still no update from our end It's very frustrating and pathetic service.

  • sanjaynakhwan
    sanjay nakhwan (@sanjaynakhwan) reported

    @Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply

  • RitwickGhosh3
    Ritwick Ghosh (@RitwickGhosh3) reported

    @Paytm Credit card bill payment is pending for more than 48 hours and there is no help from so called AI powered Customer Care. I need to know whether the payment will process or when i will get the redund. Let me know how much time will it take to solve the issue.

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    I purchased the Alternate Trip Guarantee add-on while booking my train tickets through Paytm. My train was affected, and a voucher was generated, but I couldn’t redeem it due to a technical issue. I immediately raised a support ticket and tried contacting customer care.@Paytmcare

  • ashuxoxo
    Ash (@ashuxoxo) reported

    Hey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam

  • venkatraju
    venkatraju (@venkatraju) reported

    @Paytmcare I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.

  • Sandeep9119
    Sandeep Keshri (@Sandeep9119) reported

    @Paytm @Paytmcare Booked flight using paytm the amount was not Fully refunded and already escalated this issue and still there is no proper response from you all and @airindia is directly giving you a clarity that amount was fully refunded why are you all not refunding my amount

  • Sujit13
    Sujit Pingale (@Sujit13) reported

    Also, if you have enabled AutoPay, verify which app is processing your payments. If it’s charging an unnecessary platform fee, consider disabling it and paying through a service that doesn’t charge extra. Be an informed consumer. Compare before you pay. @PhonePe @Paytm

  • creativeeagle69
    avinash singh (@creativeeagle69) reported

    @MyPaycare @paytm I was just checking how Paytm Postpaid works. On the first step, AutoPay got created, but now I can't delete it. Paytm says to contact Suryoday Bank, but their customer support isn't answering calls. Please help me remove this AutoPay.

  • Sheikhrehan234
    Shaikh Rehan (@Sheikhrehan234) reported

    Please solve my problem ,and take action against your agent @Paytm @Paytmcare

  • devkumar89500
    Dev Kumar (@devkumar89500) reported

    accidentally deleted my old KYC account on my registered number, and now a fresh new account has been created automatically. Your support emails are not working and calls are not connecting. Please help me restore my old account. Urgent!⁠ @Paytm @Paytmcare

  • Ravipharma87
    Ravi Gupta (@Ravipharma87) reported

    @airindia @Paytmcare I have booked the ticket from your site..but flight not showing now.who is responsible for this fraud

  • Revarao_B
    Revathi Rao (@Revarao_B) reported

    @vijayshekhar @PaytmCare Critical process failure in Paytm Flights. The customer experience is completely broken your IVR and automated bot offer no human escalation pathway during a travel emergency, forcing users onto social media just to find a resolution.

  • saurabhj77
    jain jain (@saurabhj77) reported

    @Paytmcare Ticket I'd still left unresolved after 72 hrs. Worst level customer care service

  • Willmcfc49
    Anustup🇦🇺🇦🇷🇧🇪 (@Willmcfc49) reported

    Nowadays @Paytm @Paytmcare have also started to charge platform fees from the customers 1.80 Rs It seems nominal but just multiply it with millions of customer usages Staggering We aren’t supposed to pay this Will shift from this app soon 🔜

  • sanjeev2548
    संजीव कुमार /Sanjeev kumar 🇮🇳 (@sanjeev2548) reported

    Hi @Paytm why I am not able to see my daily SIP @Paytmcare ,what a. Shame you are playing wit the customer money @vijayshekhar

  • InMoodfortweetz
    IntheMoodfortweetz (@InMoodfortweetz) reported

    @ajayyjha @Paytm Hey did they resolved it. I am facing same issue

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytm Paytm’s customer support is worst its been 3 days i have raised a ticket regarding travel booking and nobody is reaching out and their chatbot always be like i am here and if you explain everything it always says it is out of my scope anything else i can help Seriously MFs ???

  • AbbasZaidi08
    Zaidi (@AbbasZaidi08) reported

    @Paytmcare @Paytm Very disappointed with your service. I clearly requested a new machine, but an old device was installed instead. The receipt printing is not working properly, causing issues with customers. Please resolve this urgently.

  • ABDULAH8977859
    ABDUL AHAD عبدل احد (@ABDULAH8977859) reported

    @Paytmcare Still no action is taken abhi bhi YHI error show ho rha hai @Paytm @payt

  • mabhijeet_
    Abhijeet singh (@mabhijeet_) reported

    @Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you

  • rawat_divanshu
    Divanshu Rawat (@rawat_divanshu) reported

    Hi @Paytm , is your cashback offer on @MuscleBlaze website orders a scam? As I paid by watching cashback offer and didn't get any cashback!🥲

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

  • daraji_dhaval
    dhax007 sign 🧡 (@daraji_dhaval) reported

    Hi @Paytmcare , I'm not able to access my paytm payment bank account. can you please help me here? @Paytm @PaytmBank

  • almaskhanmohd
    ALMAS KHAN (@almaskhanmohd) reported

    @IRCTCofficial @irctc_app @Paytmcare I am writing to report an issue regarding a ticket booking transaction. The amount has been deducted from my account, but the ticket was not booked and I have not received any booking confirmation.