Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (50%)
• Website (21%)
• Transactions (14%)
• Login (7%)
• Transfer (7%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, and Greater Noida.

City	Problem Type	Report Time
Haridwar	Transfer	18 days ago
Bhubaneshwar	Website	18 days ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	1 month ago
New Delhi	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhijeet singh (@mabhijeet_) reported 5 minutes ago

  @Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you

• 
  aditya kumar (@kumaraditya736) reported 10 minutes ago

  My pan is wrongly linked to an unknown number on paytm. I checked on the income tax portal, and my pan ditails are correct there. Paytm support is asking me to close an account that doesn't belong to me. Please help! #paytmFraud" @Paytmcare @PaytmBusiness

• 
  Abhi (@raj_abhish17096) reported 11 minutes ago

  @Paytmcare After 13 hrs i wanna ask u...take any legal action against him?? Or @Paytmcare @abcapital no one care about customer....after send all proofs what r u thinking???

• 
  Shreegas_Pune (@ShreeGas_Pimpri) reported 11 minutes ago

  @Paytmcare since years now we have been requesting for a sound PoS machine. Existing machine is not working since years now and even after repeated follow up with your lethargic third class local team there is absolute disregard to our concerns except fake commitments.

• 
  nav (@fornavneet1) reported 13 minutes ago

  @Paytmcare My phone is working well. Call me

• 
  Astitva Singh Bais (@_astitvasingh_) reported 14 minutes ago

  @Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????

• 
  Rajeev Sawhni (@SahniAstro) reported 15 minutes ago

  @Paytmcare There is no problem from paytm only the payment denied by the bank

• 
  it's me Amit (@_oyeamit) reported 15 minutes ago

  Hi @Paytm from past 1 week I am unable to use Paytm why. It's showing your device is incorrect please resolve my issue as soon as possible I'm a very loyal user of Paytm for the last 9-10 years but why is this happening. It's warning sign coming @Paytmcare @Paytm #paytm

• 
  Ajay kumar (@REWADIKHEDIYA) reported 21 minutes ago

  Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 24 minutes ago

  Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

• 
  𝓩𝓾𝓫𝓮𝓻 𝓐. 𝓟𝓪𝓽𝓮𝓵 *️⃣ (@zuber8000) reported 26 minutes ago

  Dear @PaytmCare, I’ve been chasing a resolution for unauthorized Soundbox charges despite having a 'Lifetime Free' plan. Despite multiple DMs and assurances, the issue persists. I need a permanent fix & refund today, or I’ll be forced to escalate to the Nodal Officer. #Paytm

• 
  MODIfied Sree (@MODIfiedSree) reported 27 minutes ago

  @PaytmMoneyCare It's been 20 days still no resolution on this @PaytmMoney @Paytmcare worst customer care.

• 
  Yogesh Ranjan (@yogeshranjan54) reported 27 minutes ago

  @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

• 
  Amit Bodh (@BodhAmit) reported 27 minutes ago

  I am facing problem in Paytm again and again, please solve it, thanks. @Paytm @jagograhakjago 9311230120

• 
  Biswajit Sahoo (@cs_biswajit) reported 31 minutes ago

  @Paytm @Paytmcare please help us to deactivate my father's business account and soundbox. While installing your agent told her monthly ₹1 will be deducted but every ₹124 deducted please help us to deactivate the ac

• 
  ALMAS KHAN (@almaskhanmohd) reported 34 minutes ago

  @IRCTCofficial @irctc_app @Paytmcare I am writing to report an issue regarding a ticket booking transaction. The amount has been deducted from my account, but the ticket was not booked and I have not received any booking confirmation.

• 
  sanjay nakhwan (@sanjaynakhwan) reported 36 minutes ago

  @Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply

• 
  bacardi sharma (@bacardisharma) reported 38 minutes ago

  @Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this

• 
  it's me Amit (@_oyeamit) reported 39 minutes ago

  What is this behaviour? My dm got ignored and my issues is still not resolved! This is very disappointing service from your side @Paytm @Paytmcare #paytm #disasterservicefrompaytm #DisasterPaytm

• 
  as (@as_010399) reported 42 minutes ago

  @PaytmBank I want my Paytm bank statement for the month of February 2022. Help me with the same. @Paytm @Paytmcare

• 
  itsmesandy ☀️ (@sansin83) reported 42 minutes ago

  @Paytmcare the level of inefficiency you guys have,,,its been 3 days, my money is struck n u guys r not able to reply even, the most poor customer support

• 
  Kartikey Mehta (@kartikey_design) reported 44 minutes ago

  @Paytm completely sucks... They are so ****** in terms of thir customer service. I had a bus booked through paytm which is delayed by almost 1.5 hours. Operator is saying it will be late by around 1.5 hr more. And paytm is so bad that they aren't even replying to any tickets.

• 
  Ash (@ashuxoxo) reported 48 minutes ago

  Hey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm

• 
  Vishal Deshpande (@vishaldeshpande) reported 50 minutes ago

  @100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service

• 
  Vikas Yadav (@VikasYadavA2Y) reported 53 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

• 
  Vedant Garg (@GargVedant) reported 54 minutes ago

  . @Paytmcare My flight was cancelled and a support ticket has already been raised. However, there has been no follow-up or update from your team so far. Requesting you to kindly look into this ticket (allow me to DM) at the earliest and take immediate action. Thank you.

• 
  BSES Delhi (@bsesdelhi) reported 57 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, the online payment takes up to 3- 5 working days. Kindly check the status after the given time period.

• 
  Harsh (@casperrr_exe) reported 57 minutes ago

  @Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?

• 
  Harshit Raj (@itsharshitraj) reported 1 hour ago

  @Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service

• 
  itsmesandy ☀️ (@sansin83) reported 1 hour ago

  @Paytmcare @Paytm @RBI FRAUD ALERT, NEVER EVER USE PAYTM FOR TRAVEL BOOKING, my bus was cancelled, 7 dats no response from fraud paytm n customer care is worst n pathetic, my6k still struck, tgey use bots n no human to interact