Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 8 days ago |
|
Kolkata
|
Login | 10 days ago |
|
Varanasi
|
Login | 12 days ago |
|
Dehra Dūn
|
Login | 12 days ago |
|
Delhi
|
Mobile App | 14 days ago |
|
Kolkata
|
Mobile App | 21 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Satyajeet Sahu (@Satyaje72890300) reported@Paytmcare Dear Ria, Please let me know how much time you will need to verify and settle a refund transaction from your end, and why a customer will wait for so long to get his money refunded. Kindly revert the amount otherwise I will be forced to take some legal action
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Venkat (@Ram009999) reportedDear @Paytmcare @Paytm Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve
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Parvinder Singh* (@saini_69) reported@Paytmcare Paytm lite is not working
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Abhiraj Thakur (@Abhiirajthakur) reportedHello Hello @Paytm I have given money to someone but that money has gone into pending I want to get that money back into my account please help me. @Paytmcare
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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Swapnil Harkanth (@swapnilharkanth) reported@Paytmcare @Paytm You and your team are the most unprofessional service providers out there. Your representatives from Jalgaon, Maharashtra strung us along for 2 weeks to get a damn QR code approved, took at least 25-30 OTPs, harassed ******** out of our staff and now they are asking for more documents. This led to loss of business because we had to use a personal QR code to accept payments. We are now going ahead with @PhonePe and I will make it a point to strongly recommend people to NOT use your services. Rot in hell ********.
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Mohit Choudhary (@i_mohit6) reported@Paytmcare But my another iphone 8plus and iphone x runing paytm smoothly why do i have issue with my iphone xr
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The notorious banker (@kishus456) reportedHow many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????
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Parvinder Singh* (@saini_69) reported@Paytm party light is not working
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Brundha (@brundhareddy24) reported@Paytmcare @Paytm @Paytmcare Why the hell are you not responding or not even looking into the ticket i have raised in paytm app??? Such a disgusting app and customer service
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PANKAJ KUMAR (@PANKAJY84641411) reported@Paytm @PaytmCare @PaytmBusiness Merchant ID tJQYSr83171549395643 Registered Mobile 9798279825 Fraudulent deduction of ₹1927 done on 02/07/2026 for a Soundbox that I NEVER received. Customer care is closing my tickets daily without refunding. Fake promises! Resolve this immedia
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue
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Venkat (@Ram009999) reportedI want full refund this is because of your technical issue iam facing problem now @Paytmcare @Paytm @IndiGo6E
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Hemz (@i_m_hemz) reportedIt’s been four days and still i am unable to add back my bank account. @Paytm help. Please fix the bugs in the app
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Hafijur Rahman (@Sakinakhatun09) reportedHello Paytm Support, I want to permanently close and delete my Paytm Business merchant account. I no longer wish to use this account. Please deactivate my merchant QR code and complete the permanent closure. Registered Mobile Number: 6001460763 Merchant NameHafijur Rahman @Paytm
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare U do whatever you want I don’t have any issues please refund the Amount. Vijay Shekhar is not paying me Interest for same. Kindly refund my amount Else today is last warning I will raise case in court for same.
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AV (@Indianyouthh) reported@Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!
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. (@Shah_45_) reported@Paytmcare Done Please check and help resolve the issue
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bhawna (@bhawna2212) reported@Paytmcare It's been more than 20 days and issue is unresolved...what to do ?? @Paytm
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KS (@kanwaljeet36) reportedFacing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm
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Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported@NPCI_BHIM Hey @NPCI_BHIM It’s confirmed that this issue is not going to get resolved. No-thanks for your BEST service. I’ve uninstalled the app on my device. Hey @Paytm you’ve got new user who is going to use it as a primary app and share with others as well.
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Hemz (@i_m_hemz) reported@Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmBusiness @vijayshekhar @Paytmcare If you don't want to keep customers, then why do you have the platform, just end it. AI has been deployed in the name of customer care, it is not able to handle it, will customer all die out of frustration? I had just one small complaint that the money is coming directly into my account. Why do I need a business account? If I want to receive payment directly, then I can do it through any normal UPI.But you people or I closed your FIR directly without any solution, what nonsense is this?
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MIDHA BHUPINDER 🕉 (@bhupimidha) reported@Paytmcare @OfficialSBICare kindly help
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jignesh lakhara (@Jigneshlakhara) reported@Paytmcare Error is not solved yet.
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare Why 6 days it is your work to do not my Why should I wait. Has I taken any loan from you. As per customer rules you can’t hold any customer without any reason. Kindly refund my amount by EOD. Else I will see u guys
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BoB D Builder (@karke_dikhaynge) reported@Paytmcare my Paytm money is stuck with you guys since months . Paytm payment bank app is down so I can’t transfer my Paytm money to bank account . Pl help with the same
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Shiv Mohan (@shiomohan) reportedPathetic service by @Paytm I have raised the complaint 10days back but still issue not resolved. Complaint number is 500010538536.
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Abhka (@Abhineetkumar12) reported@Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap
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Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reportedEven after verification is completed it is showing failed to verify number. I am using BHIM from its initial releases but now I am facing pathetic experience. Where as i didn’t find any issues with @PhonePe @Paytm @GooglePayIndia