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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Dārjiling Transactions 6 days ago
Bengaluru Mobile App 16 days ago
Ahmedabad Withdrawals 25 days ago
Alīgarh Transactions 29 days ago
Qādiān Website 1 month ago
Kolhāpur Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • iamsandtota
    Sandeep (@iamsandtota) reported

    @Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?

  • KashishSikka2
    Kashish Sikka (@KashishSikka2) reported

    @Paytmcare How much time will you take it’s been more than 4 days since i have raised the request for a refund. I have contacted the airline they have already transferred the refund why are you guys not giving back the amount. Such pathetic customer service & 0 accountability. PNR-LB1FFA

  • Udaypratap51645
    Uday pratap Singh (@Udaypratap51645) reported

    @Paytmcare @Paytm my issue is not resolved, I cannot connect to an agent and it is marked resolved. What is this customer service?

  • ketan_gupta66
    Ketan Gupta (@ketan_gupta66) reported

    @Paytmcare It's been two days and I still have not received any solution from your end, what kind of service you are providing to your customers??

  • HumamAhmad007
    Er Humam Ahmad (@HumamAhmad007) reported

    @Paytm Hello Sir While Using Any recharge and bill payments service such as Credit card Bill payment and other Below Error occurs 'Sorry This Transaction is Declined By Risk Reason' Mob -8445792550

  • AmanSingh_2511
    Aman Singh (@AmanSingh_2511) reported

    @nuegoindia My 1st experience with nuego went horrible today. Bus broke down on way from lko to Ggn near agra.Took much time to arrange a replacement. It's arranged bt nt moving further & staff is continuously arguing with passengers.Pathetic service.Stuck on the way. @Paytmcare

  • ParetoSimplifed
    TheSovereign (@ParetoSimplifed) reported

    @YusufDFI @paytm should help in collections at the straight of Hormuz @vijayshekhar

  • sumittmukharjee
    Sumit Mukharjee (@sumittmukharjee) reported

    HI, @Paytmcare , I need urgent help. I’m trying to retrieve fee payment receipts for Shri Ram Institute of Technology (2020-2023), but the app only shows history till 2023. These are official records I need for my graduation/career. Please help me get my historical statements!

  • 1ad833d5a5bf4b0
    Garvit Goel (@1ad833d5a5bf4b0) reported

    @Paytmcare @Paytm Two transactions made on 10/04/2026 still being pending while the amount has already been debited raised ticket on your application multiple times but no help. KINDLY ASSIST ON PRIORITY. Order Id : 26877315303 & 26877374685 UPI Ref:610011184425 & 203733083448

  • gatzieee
    Aakarsh (@gatzieee) reported

    @Paytm @Paytmcare Can you please help me withdraw money from my Paytm wallet. It says I have to update my KYC but it is no longer allowed when I proceed to do it.

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    I have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar

  • angrybird94
    black Panther (@angrybird94) reported

    @Paytm @Paytmcare I had an account with paytm. Six months before I switch on a new contact number. I also had a daily sip plan with paytm. But now when I am trying to start a new sip with paytm I am getting a message Pan no details are mismatched. Kindly help for a new account

  • Prankur249
    Prankur (@Prankur249) reported

    @Paytmcare I have a Paytm Wallet & Transit Card (RuPay) issued around 3 years ago. I don’t remember the balance. Now the service seems inactive and I’m unable to check or use it. Please help me retrieve or use the remaining balance

  • SgSiad95130
    SIAD - SG Institute Of Art & Design (@SgSiad95130) reported

    Refund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm

  • Mr_Ranjeet98
    sarif_BaLak❣️ (@Mr_Ranjeet98) reported

    @Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet

  • JeemitChakma
    Jeemit Chakma (@JeemitChakma) reported

    I did a recharge via @Paytm the transaction show's successful but it was not, so I have to recharge again. Very frustrating no proper support.

  • ibmindia2011
    Mukund (@ibmindia2011) reported

    @SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.

  • Shivraj09527269
    Shivraj Saini (@Shivraj09527269) reported

    @Paytmcare my Paytm postpaid is not working for a week now. After submitting video KYC, it's been a week with no response on the ticket raised in the Paytm app care section. Worst company in terms of response.

  • bahugunaankita1
    ankita bahuguna (@bahugunaankita1) reported

    @Paytmcare Help me out then...the transaction was a successful one.. My paytm history shows it...still my electricity bill remained unpaid...I felt so stressed and now you are delaying my refund too.... kindly do the needful asap...as it has taken a long time

  • laveagle
    limitedEdition (@laveagle) reported

    @Paytmcare I want to report fraud. Unable to reach any Paytm agent or support. Ticket raised through AI agent but this is emergency. Please call me asap. Ticket no 200011303552

  • agraagarwal1
    Mayank Agarwal (@agraagarwal1) reported

    @Paytmcare share mail id for support

  • MindfulDadVibes
    Z (@MindfulDadVibes) reported

    @Paytmcare You team is asking me to contact SBI. WHY WOULD I? this issue or bug is induced by your pathetic app and it's your team who should be responsible for contacting sbi and getting the resolution. Why should I suffer? I am switching to another upi app now onwards. One last time I am saying I am not going to contact sbi and you should resolve this

  • agrawalashish19
    ASHISH AGRAWAL (@agrawalashish19) reported

    @Paytmcare It's more than 2 weeks since I raised ticket. Is it some rocket science to identify the shortfall of bal. I want to know how can customer rely on your internal systems. Had I not checked the balance then? Why shouldn't I conclude that it's general and intentional practice #paytm

  • hussey_08
    hasmukh mehta (@hussey_08) reported

    @Paytmcare It takes you 4 months to reply to the post ????? Great service from your team. Now you and @careinsuranceIN decide whose mistake is it? I want my compensation

  • rajmandal274995
    raj mandal (@rajmandal274995) reported

    Additionally, my salary for the 15 days I worked has not been paid. I request you to please look into this matter and help me recover my pending salary.@Paytmcare @vijayshekhar

  • iamsandtota
    Sandeep (@iamsandtota) reported

    @Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?

  • Shivraj09527269
    Shivraj Saini (@Shivraj09527269) reported

    @Paytmcare worst customer support of this company my problem is not fixed yet they are just sharing me bot replies in DM no resolution yet I have also tried transactions at petrol pump, grocery stores and other merchants, but still my Paytm postpaid is not working showing error.

  • SwamiAyurRetail
    SwamiAyurved Retail (@SwamiAyurRetail) reported

    @Paytmcare @Paytm we have a business account on paytm. It was dormant till date. Today just activated. We have legally changed the name of firm also. The change is not big. So we want to update the name and then only we will start using Paytm business..will you help us? Thanks

  • Harish75352743
    Harish (@Harish75352743) reported

    @Paytmcare Sir Pls help me my paytm app not recieving any amount it always shows failed bigger amounts getting failed many times

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem