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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 54% Mobile App (54%)
  • 23% Transactions (23%)
  • 14% Login (14%)
  • 3% Website (3%)
  • 3% Withdrawals (3%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Pune, Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, and Kolkata.

CityProblem TypeReport Time
Pune Withdrawals 3 days ago
Chhindwāra Transactions 10 days ago
Noida Transactions 22 days ago
Pānīpat Login 22 days ago
New Delhi Transactions 22 days ago
Chhindwāra Transactions 22 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • divas_dwivedi
    divas dwivedi (@divas_dwivedi) reported

    @Paytmcare @PhonePe please help here.

  • TheRebelRain
    Rebel (@TheRebelRain) reported

    @PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank

  • urstrulysanni
    Urstrulysanni 🩷 (@urstrulysanni) reported

    Worst service @Paytm

  • yt_star_yash
    yt star yash (@yt_star_yash) reported

    @Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .

  • tanna_dxt
    Tanmay Dixit 🧢 (@tanna_dxt) reported

    @Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @PaytmCare Don't hide behind automated replies! You cleverly hide single-use terms with ZERO warnings on screen to loot users. You stole my ₹2,281 and now shamelessly defending your app's shady UI. Absolute daylight robbery! Fix your app and refund my money now!

  • winner_platinum
    Mohan Bhog (@winner_platinum) reported

    @Paytm @Paytmcare @PaytmBank I have money in my Paytm Wallet , what is the claim procedure now since your bank is closing down ? Please explain to me the claim procedure.

  • MalviyaNeet
    Busy Customization (@MalviyaNeet) reported

    Very Poor Service Paytm Please Do Not Use @Paytm My Ticket Id : 500011535171 @PhonePe @UPI My contact : 7000039010

  • FastLanerCF
    Abhishek Verma (@FastLanerCF) reported

    @Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I am not understanding what is the issue here. Why it is taking so long after highlighting 5 days. Really frustrated

  • Kaustubha45
    Kaustubha Kubal (@Kaustubha45) reported

    @creditcardwalah @Paytm @Visa Got it i think it's an glitch in app

  • peaksiddharth
    Siddu (@peaksiddharth) reported

    UPI is instant. Resolving a broken payment isn't For #BuildForIndia, I'd build @Paytm Resolve an AI agent that traces failed/pending payments across the transaction lifecycle, finds where money is stuck, takes the next safe action, tracks it until resolved @SarvamAI @Hack_Culture

  • shivambakshi007
    ShivaM Bakshi ✍️ {Journo} (@shivambakshi007) reported

    Worst service by @Paytm, they even don't have perfect customer support system.

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    Tkts cancellation is there but not getting refund as per policy of 24 hours if payment done by UPI very bad Service @Paytm

  • Editor_naveen
    Naveen Fx 🇮🇳 (@Editor_naveen) reported

    @Paytm third class app worst experience , wrongly sent amount thru upi to wrong person , raised request customer support they are not providing contact info or refund back amount #Paytm fails Guys Beaware this Paytm never suggest to anyone

  • im_VinayGoswami
    Vinay Goswami (@im_VinayGoswami) reported

    Hi @Paytmcare iI am unable to log in to my Paytm account; can you help? None of your numbers are connecting.

  • SaddamK62419851
    Saddam Khan (@SaddamK62419851) reported

    @vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @PaytmCare You are running a loot shop in the name of service! You hide rules on purpose, give zero warnings, swallow user money, and then act blind. This is a total scam. Give my ₹2,281 back or own the tag of digital thieves! #PaytmScam

  • iSachinJha
    Sachin Kumar Jha - सचिन कुमार झा (@iSachinJha) reported

    @PaytmBusiness @Paytmcare I’ve already provided all requested details via DM, but there’s still no resolution. These FY 2022-23 GST invoices are urgently required for my GST notice response. “We are working on it” is not enough anymore.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I is really frustrated even after one week couldn't solve my problem

  • HarshwardhanOP
    Harshu✨ (@HarshwardhanOP) reported

    Hey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    @Paytmcare What nonsense. All this while I was using the device and there was no security issue. Now all of a sudden there is a security issue. Are you’ll kidding??? Send me the list of devices which have security issues. What if someone does not have another device??

  • kushal8609
    kushal das (@kushal8609) reported

    @Paytmcare Still problem not resolved.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare It is been three days. But no solution. What is issue could you pls confirm

  • techguruashwin
    Ashwini Kumar 🇮🇳 (@techguruashwin) reported

    @Paytmcare Received the refund yesterday thnx for help

  • thesayanton
    Sayanton (@thesayanton) reported

    @Paytm @Paytmcare unable to pay my electricity bill due to an “Internal Criteria” error. I dont frequently recharge or pay bills i use Paytm only occasionally. If basic payments cant be relied upon, whats the point of using the platform? Please look into this.

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare Stop sending automated bot replies claiming a completed transaction is 'pending'! Read my issue: I am pointing out your app’s technical routing glitch, not asking for transaction status. Stop deflecting and provide a manual response from a human representative!

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @PaytmCare @Paytm @DainikBhaskar You are completely ignoring genuine complaints! Your customer service is totally deaf and blind to customer loss. You robbed my ₹2,281 through hidden terms and now refusing to listen. Absolute loot and arrogance! Refund my money now! #PaytmScam

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3

  • rhysnik
    nik (@rhysnik) reported

    @Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369