Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (50%)
• Transactions (19%)
• Website (19%)
• Login (6%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

City	Problem Type	Report Time
Agra	Mobile App	10 days ago
Chhindwāra	Mobile App	17 days ago
Jaipur	Mobile App	20 days ago
New Delhi	Mobile App	25 days ago
Yamunānagar	Website	27 days ago
Mumbai	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SALMAN SAIFI 📊 (@salmansaifi89) reported 7 minutes ago

  @Paytmcare my account is blocked from last 12 days still no respond from your side. app showing your number is blocked from login

• 
  Yash Jain (@jainyash822) reported 9 minutes ago

  @Paytmcare It is very disappointing that Paytm, which is used by every other citizen, does not value its customers. My account is blocked for a week without any reason and Paytm has not unblocked it yet. Paytm team, haven't you received your 3-5 working days yet?? @Paytm #paytm #paytmcare

• 
  Ebad Nomani (@Ebad_Nomani) reported 11 minutes ago

  Hey @Paytm @PaytmCare, Akasa Air cancelled 1 passenger (Mohd Ebad, Split PNR: WYI4KT) from Booking ID: 26908938598 (PNR: EEFDRE) & refunded it. Paytm Support (Ticket ID: 200011664664) is stuck showing 'Still Working'. Please check and release my refund immediately! @AkasaAir

• 
  Karan Singh (@karanKabiraazad) reported 12 minutes ago

  @Paytm Payment business team is the worst. There is no proper support system, unnecessary charges are applied, and the service is completely disappointing. It feels like a fraud company with zero customer care and no accountability. Very bad experience.

• 
  Shadab Niazi (@ShadabNiazi7) reported 13 minutes ago

  @Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.

• 
  Suraj Kanchan (@SurajK_) reported 13 minutes ago

  Unable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?

• 
  deep@jaihind (@deepjaihind) reported 16 minutes ago

  @Paytm I am trying to reach customer support from past one week. I am not able to view my wallet balance and not able to use the app. It was working good before. A ticket has been raised and they repeatedly ask the same thing again and again. Can you provide a customer care number pls?

• 
  Satya (@VSATISH848) reported 19 minutes ago

  Hi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...

• 
  Ronak Brahmbhatt (@Ronakkb) reported 20 minutes ago

  @Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??

• 
  Aqib Khalid (@AqibKhalid5) reported 20 minutes ago

  @Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend

• 
  Ebad Nomani (@Ebad_Nomani) reported 21 minutes ago

  Hey @Paytm @PaytmCare, I booked an flight ticket by Paytm for 2 ticket I cancelled the ticket for 1 ticket Mohd Ebad, Split PNR: WYI4KT and already processed the refund from their end. However, the Paytm app is still showing the status as 'Still Working'. Ticket ID: 200011664664.

• 
  Pushpendra (@ojasgabbar20) reported 27 minutes ago

  @Paytmcare Why it is taking so much time by Paytm to resolve the issue. Why no further call after saturday ??? I am sharing the details but @vijayshekhar pls note that my experience with Paytm,Paytm Money, Paytm travel is nothing to write about. Every time delay. Taking customer 4 granted

• 
  Siddharth Meesala (@VamshiCrazy) reported 28 minutes ago

  Dear @Paytm @Paytmcare @PaytmMoneyCareIt has been days since the Bharathi Travels bus accident issue, yet I have received no proper resolution, refund, or accountability from either Paytm or Bharathi Travels.

• 
  Sheik Sabi (@Sheiksabiofical) reported 33 minutes ago

  @Paytm Respected Sir/Madam, I am unable to view my CIBIL score in your Paytm app. I have been trying continuously for the past one month, but it is still not showing. Even after refreshing the CIBIL score section multiple times, the issue remains unresolved.

• 
  Shabbir Akhtar (@ShabbirAkhtar06) reported 35 minutes ago

  @Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.

• 
  Subhajit Mondal (@MSubhajitIND) reported 37 minutes ago

  @Paytmcare My account is restricted why??? Help me

• 
  Pushpendra (@ojasgabbar20) reported 37 minutes ago

  @Paytmcare @vijayshekhar The issue has been resolved. The gift card usage was successful. Thanks team paytm.

• 
  Saurav Sagar (@mello_drama020) reported 40 minutes ago

  @Paytmcare @IndiGo6E look what @Paytmcare team is saying, Its pending from Indigo Airlines. Kindly solve this issue and give me an update on my case.

• 
  दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported 43 minutes ago

  @Paytmcare Very bad service , If you are using services of @Paytm and you are getting any issue and you want immediate solution there no such platform to get any solution. I have purchased Gift card from @Paytm and when going to use getting expired msg.

• 
  Ebad Nomani (@Ebad_Nomani) reported 43 minutes ago

  Hey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir

• 
  Gaurav singh negi (@NegiGauravk) reported 45 minutes ago

  Even after multiple requests, @Paytm @PaytmBank is not letting me liquidate my Fixed Deposits. Customer care only sends generic automated replies. I have officially filed a complaint with the @RBI Ombudsman. Expecting immediate resolution for my stuck funds. #RBI #paytm

• 
  ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported 45 minutes ago

  @Paytm food wallet money is not working, so how to get the remaining balance.

• 
  kunal bakshi (@kunal9489) reported 48 minutes ago

  @Paytmcare It's been more than a week now am facing the issue with the paytm, no customer support yet received, pathetic services... @Paytmcare

• 
  C R Sankar (@sankar_cr) reported 48 minutes ago

  @Paytmcare iPhone 15, iOS 26.5 (23F77), PayTm v10.80.0 The App just closes just like that, i tried updating app and its same while teying to go to help & support to write support or trying to make payment. Less than min it will close.

• 
  Lavanya A. (@happybychoicee) reported 49 minutes ago

  @Paytm @Paytmcare another hopeless experience Order ID: 27097216424 - tickets have NOT BEEN CONFIRMED. payment has been made AND I HAVE MY TRAVEL PLANNED?? @nuegoindia Urgent support required.

• 
  Suresh Bishnoi Jodhpur (@SureshBishnoiJ7) reported 51 minutes ago

  My Paytm account is closed for a long time, I have also lodged a complaint but have not received any help yet, it is showing account under review, please resolve my problem as soon as possible. @Paytmcare @Paytm

• 
  Xavier PRabhu (@xavierprabhu) reported 52 minutes ago

  @Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.

• 
  Foger Rederer (@RubberBullet2) reported 59 minutes ago

  @Paytmcare has my login issue been resolved??

• 
  Anand Sagar™💯 (@Anandsagar1977) reported 1 hour ago

  @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

• 
  Aadarsh maheshwari (@Introvertt71) reported 1 hour ago

  @Paytm When Paytm payment bank return my money. Fixed deposit stuck in paytm banking help me plss