Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (58%)
- Website (25%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 7 days ago |
|
New Delhi
|
Mobile App | 15 days ago |
|
Haridwar
|
Transfer | 1 month ago |
|
Bhubaneshwar
|
Website | 1 month ago |
|
Agra
|
Mobile App | 2 months ago |
|
Chhindwāra
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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venkatraju (@venkatraju) reported@Paytm I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.
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bhawna (@bhawna2212) reported@Paytmcare How many more days I have to wait for this issue to get resolved.. isn't it funny that paytm is not bothered to resolve customer's issue from past 15 days. @Paytm
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प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported@Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see
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Bhumi Morkar (@BhumiMorkar) reported@Paytmcare How are we expected to connect to customer care when there is no point of contact for helpline number. My flight has been cancelled 15 days back and still no notification or refund. What is this Paytm?!
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धैर्य | Dheeraj (@HealthFIPassion) reportedDear @Paytmcare - not sure if you handle PayTmMoney customer queries as well…
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YadavVijay (@Yadayvijay1) reported@Paytmcare Booking id last digit make my trip is 8782 and irctc refund processed on 23rd June. When I called paytm customer care replied that my no is not registered-9818952582 while I am daily making transactions from this no
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TesLa (@emravikanth) reportedHello @Paytmcare @paytmmallcare @Paytm. I am trying to download an invoice for a purchase I made on paytm mall but Iam not able to download it. I have contacted the customer care multiple times they are denying to send me the invoice. Can you please send me the invoice.
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Better Kalyan Shilphata (@aslamshaikh12) reported@Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..
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Shashwat Shukla (@Shashwat9099) reportedHey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!
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sivasankar (@sivasankarjc) reported@Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!
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avinash singh (@creativeeagle69) reported@MyPaycare @paytm I was just checking how Paytm Postpaid works. On the first step, AutoPay got created, but now I can't delete it. Paytm says to contact Suryoday Bank, but their customer support isn't answering calls. Please help me remove this AutoPay.
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The Silent Øne🎭 (@Pranshu_xo) reported@Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam
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Amirul Islam (@Aryaanllb) reportedUnfair total freeze on my @Paytm acnt for mnts over a minor Layer 2 dispute. Paytm's automated support desk is stuck in a loop demanding an NOC, ignoring the fact that my undisputed funds are completely separate. Urgently need human review for Case Ref: 200012126707! @PaytmCare
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Danny Mayur (@dannymayurr) reported@Paytm @Paytmcare I've been trying to open a Paytm Business account for the last 5–6 days. I've raised multiple support tickets, but I haven't received any callback or resolution. I'm still unable to complete my registration. Please look into this issue and help me resolve it.
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SATS (@MamataP1275) reportedWant to return my Paytm Soundbox. Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm @PaytmBusiness
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SATS (@MamataP1275) reported@PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm
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AJAY MALANI (@ajaymalani34) reported@Paytm Plz share customer care no
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Brundha (@brundhareddy24) reported@Paytmcare @Paytmcare Can you please respond to this issue ?? @allianceair has cleared the refund from their end and provided the screenshot aswell
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Chowdary NBK (@Manikan95984623) reported@PaytmBusiness @PaytmBusiness @Paytmcare Up to now i don't get any response From our Branch side or employees side If it go like this i will proceed legally I had Voice calls, msgs and Money transaction payments proofs Soo don't let me angry soo please respond on my issue #paytmscame
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SISU (@EG0KILL3R) reported@Paytmcare Said to help me asap and not evening replying?
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Hitul Gala (@HitulGala) reportedHi @Paytmcare, I’m unable to login to Paytm Payments Bank app for the last 2weeks, despite few attempts. I need to close my FD & withdraw my funds, but I've no way to access my acc. This has become extremely frustrating. Pls assist me here. #Paytm #CustomerSupport
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iamatit (@amitprb) reported@PaytmBank why I am unable to access the app. Unable to view wallet details neither on Paytm app nor Paytm Payments App @Paytmcare
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Revathi Rao (@Revarao_B) reported@Paytmcare My flight booking from Pune to Ahmedabad for tomorrow is stuck on "Waiting for confirmation" for over 6 HOURS. Money debited, but Akasa Air confirms NO booking exists under my name. Trapped in a broken automated IVR loop with zero way to speak to a human agent
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vikram attorney (@vikram140gulati) reportedFor you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt @Paytmcare
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Amaan khan (@beingamaankhann) reported@PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…
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STRAY CAT (@imkiwifruit) reportedWhat kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.
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sanjay nakhwan (@sanjaynakhwan) reported@Paytm @Paytmcare Dear team I have Qr sound box but it's not working properly in month 1_2 days working only many time compnaid agent but not reply
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Ataul (@Ataul489) reported@Paytmcare How much time it will take to resolve the issue, Tomorrow is the last day of coupan.@Paytmcare @Paytm is it scam you are doing?