Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (39%)
- Transactions (33%)
- Website (17%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Mobile App | 4 days ago |
|
Jaipur
|
Mobile App | 7 days ago |
|
New Delhi
|
Mobile App | 12 days ago |
|
Yamunānagar
|
Website | 14 days ago |
|
Mumbai
|
Website | 20 days ago |
|
Greater Noida
|
Mobile App | 21 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ashwin Bhaskar (@awara2awareness) reported@Paytm Dear Paytm, I was investing in Daily MF since two years now your App doesn't even shows where the option of Daily MF. It gone vanished. No question is your Customer care is useless no support and I am stuck in redemption #customerhelp
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Arbab Danish (@dr_arbabdanish) reported@Paytmcare I'm unable to access my paytm payment bank account details. I have to download cancelled cheque.
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notsosweetsatan (@sonotsw33t) reported@Awakeningu14 @SonOfBharat7 @Paytm Did you sell your old used phone to someone recently and before this UPI issue occurred?
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Subhadeep Dasgupta (@Subhadeep_Sans) reported@Paytmcare unable to log in paytm
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RAJAMOHAN (@RAJAMOH41485164) reported@Paytmcare Useless Paytm, just cheating by showing Cashback offers & after using it Paytm Cheater's giving only Garbage Voucher's which is good for nothing. Just stealing Rajamohan 97.......24
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AVANINDRA SINGH (@avanindra_sigh) reported@Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.
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Vijay Raghav (@VijayRaghv) reportedHow long are you going to take @Paytmcare @PaytmTravelCare @Paytm I have submitted solid proofs and it’s clear the refund issue is from your side respondddddddddddddd
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Uday Mochary (@mochary_uday) reported@Paytm my mobile number is block 8016963756 please unblock
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Abhishek Dey (@AbhishekDe93154) reported@Paytmcare Please solve my problem fast as I am in much problem please it's a huge request.
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare Issue not solve till now
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Thamotharan (@thamotharan_v) reportedHello @Paytmcare When I am trying to login to my Paytm account, it shows 'Access Denied ' and ' Your mobile number has been blocked from accessing Paytm' I am unable to login, please fix my account. @Paytmcare
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Vivek Kumar 𝕏 (@Hey_viku) reportedThere should be some support mail or twitter handle DM should respond to query, Since 1 week i am trying to contact you guys. It looks I have to report to National helpline consumer or RBI @Paytm @Paytmcare @PaytmBank
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Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported@Paytmcare SpiceJet had already confirmed refund to Paytm on 29 April itself, yet the amount was withheld for weeks without proper response through support channels. Consumers should not be compelled to pursue legal proceedings for legitimate refunds already acknowledged by the airline.
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Rohan jetly (@RohanJetlye) reported@Paytmcare Before offer page only showed FLAT ₹50 cashback with Paytm UPI above ₹100 No mention of any 60day restriction After payment, support called it a voucher, then changed the reason to not eligible. Contradictory explanations hidden conditions are unfair to users. @Paytm @Paytmcare
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𝑽𝒂𝒏𝒚𝒂𝒂. (@Vanyabeingvanya) reported@Paytm @Paytmcare IS THERE A WAY CUSTOMER CAN CONTACT YOU!??? I HAVE BEEN TRYING TO GET AN UPDATE ON THE TICKET RAISED 3 WEEKS BACK BUT NO RESPONSE AT ALL!!!!!
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Shri G (@Shri_3245) reported@Paytmcare @vijayshekhar 10 days passed and still no resolution. Is this Paytm’s customer service standard? No TAT, no escalation, no accountability. Kindly audit your support team before this becomes a major reputational issue for the platform.
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Pulchritudinous (@jovialwinter) reported@Paytmcare I never redeemed or used this gift card. Saying 'brand confirmed redemption' without sharing any proof is not a valid resolution. Please provide redemption details, transaction reference & proper investigation instead of generic replies. Escalate this issue. @Paytmcare @MyNykaa
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Yash Jain (@jainyash822) reported@Paytmcare Hi Vinod, It's been 12 hours since the ticket was opened and there's still no update. Why is my registered number blocked from accessing Paytm? Please tell me the ETR. Please DM me if you need any more information but please resolve my issue quickly. @Paytm @Paytmcare #paytm
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Shaurya Pathania (@ShauryaPathani4) reported@Paytmcare @Paytmcare please look into my problem, it's been 4 days.
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Shivani R (@shivani2210) reported@Paytmcare I am trying to reach to adityabirla also which is another nightmare and unable to connect. Could you please help me to clear this out
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.
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Mrs. QUINN (@Mrscrazyness) reported@Paytmcare still no update on flight cancellations and refund when both airlines @IndiGo6E and @allianceair have initiated refund what’s your problem to refund should I take this to consumer court or will you respond quickly
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Siddharth Singh (@SinghSid2000) reported@Paytmcare Still I am struggling with the same issue with out any update. @Paytm
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GKd (@gauravuhb01) reportedDear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @pay
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I_@m_Indi@n🇮🇳 (@I_am_Indian91) reported@Paytm Hello @Paytmcare, I am facing an issue while opening the Paytm app. It shows the warning: “[00000] Device environment is not correct.” My device is not rooted and I am unable to use Paytm services because of this error. I have already tried clearing cache/data, restarting the pho
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Suryansh Gupta (@Goldyflake) reportedTermination request initiated for my Paytm Merchant Account by mistake. I want to cancel the termination request and continue using my account Kindly stop termination and help keep the merchant account active. @Paytm @Paytmcare #Paytm #PaytmMerchant
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Kautilya (@phsenag) reported@Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw
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SumitKanojiya_Official (@SumitKanojiyaX) reported@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia
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Sudip Surve (@SudipSurve) reported@Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.