Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (58%)
- Transactions (22%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Transactions | 23 hours ago |
|
Noida
|
Transactions | 13 days ago |
|
Pānīpat
|
Login | 13 days ago |
|
New Delhi
|
Transactions | 13 days ago |
|
Chhindwāra
|
Transactions | 13 days ago |
|
Bengaluru
|
Mobile App | 13 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mukul Bisht (@mukulbisht5897) reported@Paytm @Paytmcare @PaytmBusiness my Paytm Business account is also not working
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शिवम् शाही (@itz_shivam18) reported@PaytmCheckin @PaytmTravelCare @Paytmcare I had interviewed for executive role in paytm travel for flightsinterview and all was good howvr I have been rjctd by saying thatsince I was working at a higher position in previous company so they cant take me despite me being qualified.
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Justin Army (@JustnbieberIND) reported@Paytmcare The customer has left shop after he showed us that the payment has been completed. What should I do? Did I lose the amount?
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Mehul Desai (@livingfree60) reported@Paytmcare @vijayshekhar transferred money to upi lite last night,tried to make a payment last night and tgis morning thru upi lite get a message error getting balance. The upi lite icon shows as amount credited. Pl help remedy the situation. The bot in help and customer care doesnt care.
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Illustrated Daily News (@I_DailyNews) reported@PaytmCheckin has simply abandoned no customer care number only non responsive bots. NEVER BOOK A FLIGHT TICKET VIA @Paytm
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Shivmani Bind (@ShivmaniBind) reportedPaytm @Paytmcare Your AI support is frustrating. It traps users in endless automated replies with no easy way to reach a human agent. AI should assist, not replace customer support especially when people’s money is involved.Please bring back easy access to human support. #Paytm
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kajal jain (@kajaljain77) reportedIs there a problem or technical glitch happening today for all ?? @Paytm @Paytmcare
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Parth Chaturvedi (@_mrchaturvedi) reportedIt was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.
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CJ (@acjose93) reported@Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter
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Sunil (@jhansi_pandu) reportedBeware of @Paytm! Agents push you to take Paytm machines, but later hold merchant funds. When we submit requested docs, they reject them and won't even provide sample formats. Don't use Paytm! DM me if you're facing the same issue. @vijayshekhar @Paytmcare
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Divyam (@DivyamMittal5) reported@flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW!
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prince garg (@princegargg) reported@Paytm @Paytm is down since yesterday? Technical issue error everytime
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shajad ali (@shajada65894051) reported@PaytmBusiness @vijayshekhar @Paytm when I last tweet to paytm then I have received call from escalation department to delete the tweet instead of solving the problem this is your service fraud paytm fraud company
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Ravi Mangnani (@sanjuravi) reported@Paytmcare Finally I m uninstalling paytm and switch to next options unhappy from service
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CJ (@acjose93) reported@PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.
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mithu bhatia (@mithubhatiaaa) reported.@Paytm @Paytmcare yall gen suck man absolutely the worst customer experience ive had
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Vinay Goswami (@im_VinayGoswami) reportedHi @Paytmcare iI am unable to log in to my Paytm account; can you help? None of your numbers are connecting.
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Shil Vediya (@vediya_shil) reportedIs Paytm Down @Paytm ? Unable to pay anyone right now #paytmdown
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reportedHey @PaytmCare,your team refused my refund for ticket 200012349631.I lost ₹2,281 from my flight voucher due to missing single-use warnings on the app screen.Since internal support denied it, I am escalating this matter to the National Consumer Helpline (NCH).Please resolve this.
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GS (@b_lifegoeson) reportedDear @Paytm @MyPaycare ,why is there no option to block a sender from sending money through your app? Don't you get it that money can be used as a tool of harassment? Or should I use you for promoting that harassment
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Akash Kalyan (@akashkalyan01) reported@Paytmcare @Paytm I've already tried Uninstalling reinstalling the app, Clearing cache and app data, Restarting my phone Unfortunately, the issue still persists. This is preventing me from accessing my account and using Paytm services. Please look into this and help resolve it as soon as possible.
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prafullilani (@prafullilani123) reported@Paytm @Paytmcare @PaytmBusiness Seriously what the heck is wrong with you guys! My dad wants to cancel soundbox subscription, called u repeatedly, always gave a service no, still charges deducted months after months, Close his Soundbox ASAP!! PLEASE STOP HARRASING!! Pathetic!!
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kushal das (@kushal8609) reported@Paytmcare Still problem not resolved.
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Virinder K Kandhari (@kandharivk) reportedHi @Paytmcare @Paytm It’s been a week since I am unable to access my UPI on PayTM app and despite chasing your customer care, no resolution has been provided. Can you please arrange a call based assistance for a senior citizen like me? Please help!!!! Complaint no 200012492254
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Sharath B (@Sharath85852559) reported@Paytmcare It is been three days. But no solution. What is issue could you pls confirm
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Dinesh🇮🇳 (@Redd63184Reddy) reported**** the paytm .no coutemer support .i have raised complaint 3 days ago still you didn’t solved that.dont ever use this ****** app @Paytm @Paytmcare #paytm
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Rohit Kumar (@RohitKu73338260) reported@Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster
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JUNAID (@Junaidxx07) reportedHey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help
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Prudvi_Bob ©️ (@PrudviVysyaraj) reported@Paytm @Paytmcare @SuryodayBank Paid ₹9,000 in full on 30 July & requested closure. Yet ₹180 Convenience Fee + ₹32.40 IGST was charged,and ₹212.40 was auto-debited on 3 Aug. Multiple emails to Suryoday Bank,but no acknowledgment or response.Why is customer grievance ignored?
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Pramod Maurya (@PramodM54521118) reported& when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.