Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: transactions, mobile app and login.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 26: Problems at Paytm
Paytm is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 10 days ago |
|
Dārjiling
|
Transactions | 17 days ago |
|
Bengaluru
|
Mobile App | 27 days ago |
|
Ahmedabad
|
Withdrawals | 1 month ago |
|
Alīgarh
|
Transactions | 1 month ago |
|
Qādiān
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Arif (@aarif837256) reported@PaytmCare @Paytm Extremely disappointed! Airline has already refunded my ticket amount to Paytm, but my money is still not credited. No response, no working customer care numbers. This delay is unacceptable. Resolve immediately or I will escalate further. #Paytm #Complaint
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GURU YADAV (@GuruYadav108) reported@Paytm First' you need to improve customer care numbers.. working numbers provide worst upi service @Paytm
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Maverma (@Maverma55555) reported@Paytm Paytm login issue last 24 hr not log in.
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RAZOR (@razor_2005) reportedMy money is stuck in Paytm Payments Bank after RBI licence cancellation. Cannot login via Paytm app or Paytm Payments Bank app. Unable to transfer funds to any UPI or bank account. No clear update from @Paytm @Paytmcare @PaytmBank Need urgent clarification.
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J T (@tiwa33992) reported@Paytmcare Dear paytm business, waiting to solve the issue for almost 23 days.. The issue will resolve this year or next 2027 years.
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Relax😎 (@RelaxboyRelax) reportedVery disappointed with @Paytm support. I requested Soundbox deactivation, returned the device as instructed, yet you're sending another one again. I do NOT want this service. Stop immediately and confirm deactivation. Unacceptable experience. @PaytmBusiness
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Mohd Farman (@faizali7714) reported@Paytmcare I am waiting for resolve my issues
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Reddy Boy💙 (@iamreddyboy) reported@Paytm @Paytmcare I’m receiving frequent promotional calls from Paytm customer care about offers. How can I stop them?
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Prosenjit Deb (@ProsenjitDeb13) reported@vijayshekhar @Paytm your sale representatives are thief. Dont use paytm just looting customer hard earned money.
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MKR (@Mkrmayank1) reported@Paytmcare I have been facing the same glitch for the past 4 days.
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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Adarsh (@heyadarsha) reported@Paytmcare Ticket ID 200011268198 closed without proper resolution. Kindly help ASAP. @vijayshekhar being a great admirer & a long term user, it hurts seeing the emotional connect and customer support falling out. I hope it rises up.
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Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported. @Paytmcare @airtelindia I have already raised a concern regarding my recharge. Money got debited but recharge is not completed yet. Transaction ID: 204410098968. Please resolve this issue at the earliest.
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Hsakiv (@bored_manus) reported@Paytmcare @PaytmMoneyCare @PaytmMoney what kind customer support do you have for your product? you have a number which is busy (for more than 2 hrs) you create an internal ticket which no one responds to. you mark the withdrawal request complete without tranfering the money.
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ramvj (@dramakrishnan2) reported@Paytmcare My account temporary block please kindly unblock my account as soon as possible
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space (@Wild83206947) reported@Paytmcare DMed all details and fingers crossed - the flight is no more feasible but at least you guys could help recover the money paid for the non issued ticket..
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Ronak Sharma (@Ronaksharma2468) reported@Paytm Hi @Paytm, I made a payment for LinkedIn Premium—amount deducted, but it’s not reflecting on LinkedIn. I’ve contacted support multiple times. I even received a call, but due to poor network, the issue couldn’t be discussed properly. Please look into this on priority. Thanks.
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अज़ीम आलम खान (@Azeemalamkhan2) reportedI purchased Paytm Gold a few days ago.After 4–5 days of the purchase, my Paytm account was blocked. Now, whenever I try to log in , the screen turns white and the app gets frozen.I have already contacted customer care multiple times. @Paytm @vijayshekhar
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Pranjal Agrawal (@pranjal795) reported@Paytm @PaytmBusiness Ticket No: 500007902909 72 hours timeline crossed but no engineer visit yet. POS machine not working + no QR in app. Already ₹3000 taken by agent Vishnu Sagar. Facing continuous financial loss. If not resolved urgently, I will escalate to consumer forum.
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Imran Khan (@ImranKhan157182) reported@Paytm I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661
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Prashant Jain (@jain_saabh) reported@Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.
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sanjeeee (@sanket0981) reported@Paytm 😡😡😡😡You are Fraud , My soundbox Stops working since last 2 years , i still pay monthly charges on it There is no help from your side
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Mohd Farman (@faizali7714) reported@Paytmcare very delay my convenience @Paytm poor service
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suraj Prasad (@SurajPrasa10101) reported@Paytmcare you have any helpline number I'm trying to as partners with Paytm but always showing on screen you already ongoing aplication from another team . Please solved my issue
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Adya Prasad Yadav (@santuy377814) reported@Paytmcare Please share payment link my mobile number stolen so I am not able to login that account
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Sandeep Raina (@sandeepraina112) reportedMr. X is dead. Long live Twitter paytm app is not working no one to ask no where to go. So much for Digital India. Earlier a tweet would wake up now it puts to sleep. Paytm is a failed concept. @paytm @Paytmcare
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gourav Chatterjee (@gouravc1997) reported@Paytmcare please help me out
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M Patel (@ManPatel67) reported@Paytmcare i want to upgrade my paytm business account but I couldn't i need help
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Pranjal Agrawal (@pranjal795) reported@Paytm @PaytmBusiness Ticket No: 500007902909 Engineer visit was promised within 72 hours, but no one has visited yet. Today is 24 April. POS not working since months + QR also not available in app. Facing serious financial loss. Kindly escalate and resolve immediately.
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Munish Thakur (@Munishthr) reported@Paytmcare I made a purchase on 4 April 2026 on Blinkit. As per your scratch card terms and conditions, the cashback was supposed to be credited within 15 days; however, it has still not been credited. Please look into this issue.