Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (46%)
• Website (23%)
• Transactions (15%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.

City	Problem Type	Report Time
New Delhi	Mobile App	6 days ago
Haridwar	Transfer	26 days ago
Bhubaneshwar	Website	26 days ago
Agra	Mobile App	1 month ago
Chhindwāra	Mobile App	1 month ago
Jaipur	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shivratan Chhonkar (@srchhonkar) reported 9 minutes ago

  @Paytmcare @PaytmBusiness @Paytm Onboarded on 29.5.2026 as Paytm Merchant. Till now not able to collect payment due to settlement issue not resolved. Also your ground sales team onboarded me with wrong number and now not picking call to change mobile number. Pathetic Service.

• 
  Ajay kumar (@REWADIKHEDIYA) reported 9 minutes ago

  Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

• 
  Ajay kumar (@REWADIKHEDIYA) reported 11 minutes ago

  @Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  Rahul Srivastava (@srirahul92) reported 13 minutes ago

  @Paytmcare Ek bhi customer executive available nahi hai. AI appoint kar rakha hai, ab AI se baat kare. Call me back on 9471939850

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 16 minutes ago

  and there appears to be no effective support available to assist customers facing such issues. Request @PaytmCare to kindly guide me to the appropriate department and help resolve this matter at the earliest.

• 
  MODIfied Sree (@MODIfiedSree) reported 17 minutes ago

  @PaytmMoneyCare It's been 20 days still no resolution on this @PaytmMoney @Paytmcare worst customer care.

• 
  Harshit Raj (@itsharshitraj) reported 18 minutes ago

  @Paytmcare @Paytmcare I have sent you my issue in private DM , please lookout urgent

• 
  JD (@ZiledarVerma) reported 20 minutes ago

  @Paytm @Paytmcare I have a Paytm business account. I don't have any sound box but they deducted Rs. 496/- every month from last 2 month. The customer care number is not working. Invoice No: 8564169787 Invoice Date: 31.05.2026. this is fraud.

• 
  aditya kumar (@kumaraditya736) reported 24 minutes ago

  My pan is wrongly linked to an unknown number on paytm. I checked on the income tax portal, and my pan ditails are correct there. Paytm support is asking me to close an account that doesn't belong to me. Please help! #paytmFraud" @Paytmcare @PaytmBusiness

• 
  itsmesandy ☀️ (@sansin83) reported 25 minutes ago

  @Paytmcare kindly initiate the refund od the fraud done by paytm travel, y r u not responding n so slow @Paytmcare

• 
  BSES Delhi (@bsesdelhi) reported 28 minutes ago

  @Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update

• 
  Saurabh Singh-YouTube Strategist (@saurabh_youtube) reported 29 minutes ago

  hey @Paytm @Paytmcare problem is still not resolved

• 
  Jai Raj Srivastava (@usernameskipd) reported 29 minutes ago

  Casual reminder to @Paytm @Paytmcare that "Unable to process the request" isn't a user retention strategy. Every time I click the "Close my account" button in the app, it fails. For weeks. You must have error logs, failing to fix this implies you like it as a feature? @consaff

• 
  Rahul Sahani (@rahulsahani125) reported 33 minutes ago

  @PaytmBusiness dear paytm for business your service is not I want to close my sound box but sound box show in my merchant app but customer support and an agent tell me you have no sound box and rental deduction monthly monthly why @Paytmcare

• 
  Dhruv Ramjiyani (@imDhruv15) reported 34 minutes ago

  @Paytmcare It’s not my problem, what to do now??

• 
  sreekanth (@Sreekanth546) reported 36 minutes ago

  @Paytm @Paytmcare I have a loan with Paytm (Aditya Birla) and already paid the settlement amount. Now I am being harassed with repeated demands and visits to my native home claiming settlement is broken. Please check and resolve this issue urgently.

• 
  itsmesandy ☀️ (@sansin83) reported 40 minutes ago

  @Paytmcare its been 2 weeks n u have still not resolved my issue, 6k struck with u n plz wake up,,the most fraud n pathetic service by paytm

• 
  Ashish Dwivedi (@AshishD69007140) reported 40 minutes ago

  @Paytm I can my help me paytm se reliving letter chahiye mil nhi pa raha customer care number & email not accept default number paytm please help me ashish Kumar employee code. 10125109 mo. 6392084254

• 
  Paytm Care (@Paytmcare) reported 41 minutes ago

  @sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 41 minutes ago

  Dear Paytm Team, my account is showing “Your account is under review” and I am unable to log in. Please review and restore access as soon as possible. Mobile: 8764738430 Name: Anish Kumar Anjana @Paytmcare

• 
  Virendra Singh (@virurathore024) reported 42 minutes ago

  @Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.

• 
  Sharma (@Shailen56857762) reported 50 minutes ago

  @Paytm @RBI @RBIsays I am following paytm from morning. What a pathetic service they have. We cant contact paytm. They dont have even email id dont even have ovr number. I am following for my refund of rs.108000. My flight has been cancelled by indigo. And i am chasing likefool

• 
  Amal Prasanth Kumar (@amal_prasanth) reported 50 minutes ago

  @Paytmcare There is no such issues at receiver's bank. All are perfect there.. Paytm has not transferred any amount to receivers account... You are holding it for your needs.... Such a scam.... @RBI @RBIsays

• 
  Ajay kumar (@REWADIKHEDIYA) reported 51 minutes ago

  @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

• 
  GRK (@grk_official) reported 52 minutes ago

  I am trying to understand how another person's number became linked to my Paytm account. I need to reverse my transaction and remove her phone number from that Paytm account. Kindly help me @Paytm @Paytmcare

• 
  IndusInd Bank (@MyIndusIndBank) reported 53 minutes ago

  @wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.

• 
  Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported 54 minutes ago

  @Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm

• 
  bacardi sharma (@bacardisharma) reported 58 minutes ago

  @Paytm pls remove this ai chatbot.... Literally no contact for help been facing so much stress from past 2 days due to this

• 
  Biswajit Sahoo (@cs_biswajit) reported 58 minutes ago

  @Paytm @Paytmcare please help us to deactivate my father's business account and soundbox. While installing your agent told her monthly ₹1 will be deducted but every ₹124 deducted please help us to deactivate the ac

• 
  Harshit Raj (@itsharshitraj) reported 1 hour ago

  @Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service