Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (39%)
- Transactions (33%)
- Website (17%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Mobile App | 4 days ago |
|
Jaipur
|
Mobile App | 8 days ago |
|
New Delhi
|
Mobile App | 13 days ago |
|
Yamunānagar
|
Website | 15 days ago |
|
Mumbai
|
Website | 21 days ago |
|
Greater Noida
|
Mobile App | 21 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sudip Surve (@SudipSurve) reported@Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working
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Rupák Sìngh (@rajputrupak1) reported@PaytmCheckin I am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare Worst customer service @Paytmcare @jagograhakjago
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DineAsur 🦕💨🦖 (@DineAsur) reportedsorry we can't do anything now, because the cancellation window has now closed, or we are raising the issue sir, please wait until your next birth.. 💁🏻 @Paytm .. Never giving Extra charge for cancellation again, looters @Paytmcare
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Kannan (@KannanD85622531) reported@Paytm @Paytmcare I am writing to inform you that I realized today that my Paytm account (9994871203) has been blocked. I kindly request you to look into this matter, clarify the reason for the block, and restore access to my account as soon as possible.
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Vijay Raghav (@VijayRaghv) reportedHow long are you going to take @Paytmcare @PaytmTravelCare @Paytm I have submitted solid proofs and it’s clear the refund issue is from your side respondddddddddddddd
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Vaibhav Sharma (@VaibhavSha93481) reportedMy Paytm account suddenly got logged out and now it says “your mobile number has been blocked.” My bank account and UPI work on other apps. I also have ₹1700 stuck in UPI Lite. I cannot even access support because login is required. Please help escalate this issue.@Paytmcare
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Danish Amin (@danish1658) reported@Paytmcare @Paytmcare Can you type a response for me? its been a month now... Shame on @Paytm, Shame on your support... Shame on your professionalism
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Subhadeep Dasgupta (@Subhadeep_Sans) reported@Paytmcare unable to log in paytm
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varun (@varunvnn) reportedDear @Paytm, refund Ref No. 613314024644 for a cancelled Flipkart order is still not credited to my bank account. My bank cannot trace the transaction with this reference number. Kindly help check the UPI/payment status and provide transaction details.
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Vijay Raghav (@VijayRaghv) reportedDear @PaytmTravel @Paytmcare, your “Travel Care” support is an absolute joke. Airlines have already confirmed the refund has been processed, yet your team keeps customers hanging for days with no proper response, no human support, and no accountability. @PaytmTravelCare
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¶π∆JJw@L SRIVASTAVA (@an____optimist) reported@Paytm Remove your "customer support" icon from the app and put up an icon saying "a ********** provides much better service compared to our app" 🖕🏻 I wish you bad fortune ahead 👍🏻
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Vaibhav Sharma (@VaibhavSha93481) reportedHi @Paytmcare, it has been over 24 hours since I shared all details and my account is still blocked with no update in DM. I’m unable to access my UPI Lite balance even though all other UPI apps work fine. Kindly provide a timeline or escalate this urgently.
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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Akshat Shrivastava (@AkshatS33714506) reported@Paytmcare My registered mobile number has been blocked from accessing Paytm and I’m unable to access my Paytm Gold investments. I have already tried support but need urgent assistance. Please help resolve this issue.
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Thamotharan (@thamotharan_v) reportedHello @Paytmcare When I am trying to login to my Paytm account, it shows 'Access Denied ' and ' Your mobile number has been blocked from accessing Paytm' I am unable to login, please fix my account. @Paytmcare
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Awakening (@Awakeningu14) reported@SonOfBharat7 This is an issue with Upi payment, your details get to that person, same thing happened to a girl who shared 2-3 days ago that someone from restaurant called her up. Pay in cash in you can or there should be some way for @Paytm to hide number
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Rohan jetly (@RohanJetlye) reported@Paytmcare Before offer page only showed FLAT ₹50 cashback with Paytm UPI above ₹100 No mention of any 60day restriction After payment, support called it a voucher, then changed the reason to not eligible. Contradictory explanations hidden conditions are unfair to users. @Paytm @Paytmcare
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Devd (@Devdspeak) reported@mochary_uday @Paytm What is there support number ?
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Dr.Hari Gaudel (@GaudelHari1729) reported@Paytmcare Issue resolved post 24 hours.
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Not working please check
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SumitKanojiya_Official (@SumitKanojiyaX) reported@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP.
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Rohan jetly (@RohanJetlye) reportedNo proper resolution since 2 days. First cashback became voucher, then hidden eligibility condition appeared later. Is this support or just fooling customers? Screenshots already shared. @Paytm @Paytmcare
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Akshay Gupta 🇮🇳 (@akshayguptaddun) reportedDear @Paytmcare, my #Paytm account has been blocked without any prior notice, and I’m unable to access/use any services. Kindly review my account and help resolve the issue as soon as possible. Thank you. @Paytm
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DineAsur 🦕💨🦖 (@DineAsur) reportedsorry we can't do anything now, because the cancellation window has now closed, or we are raising the issue sir, please wait until your next birth.. 💁🏻 @Paytm .. Never giving Extra charge for cancellation again, looters @Paytmcare
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Prateek Bajpai (@themusicaldude) reported@Paytmcare @Paytmcare someone has been reviewing this issue since forever. Maybe he slept while reviewing it and then went into a coma?? why don't you have a customer care phone helpline number?😡
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Harshith (@Harshith1302) reportedHi @Paytmcare, I booked flight 9I-867 from Hyderabad to Pune for 17 March 2026 through Paytm. The flight was cancelled and I was informed that a full refund would be processed. It has been quite some time now, and despite raising a support ticket and following up via email. (1/n)
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Vijay Raghav (@VijayRaghv) reportedDear @allianceair the customer service team is just trained to repeat only one thing you have booked through @Paytm @Paytmcare contact them for cancellation and refund while they are slow as a snail to even respond who am I supposed to reach out to for my issue it’s a nightmare
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Vijay Raghav (@VijayRaghv) reported@Paytmcare @PaytmTravelCare it’s been 4 days and my refund is still pending. The process is painfully slow and customer support is almost unreachable. After-sales service is seriously disappointing for something as basic as a refund. Please fix this system and respond faster.
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Vijay Raghav (@VijayRaghv) reported@Paytmcare There’s no response from any one and why don’t you have any working number where I can reach out to people pathetic experience I’m still on hold from yesterday airlines @IndiGo6E @allianceair have initiated full refund but you guys are still charging me cancellation fee