Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/20/2026 17:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • shivkum31259279 shiv kumar (@shivkum31259279) reported

    @Paytm @Paytmcare Already complaint on Paytm still no response not expected, bus ticket from lucknow-delhi on 21-3-22, Poor bus service bad smell inside bus & bus operator misbehave while talking, seats are also not comfortable, Ticket-22065765805 Pl Refund our ticket amount back

  • PrachiBatra14 Prachi Batra (@PrachiBatra14) reported

    @Paytmcare need help with UPI 208873340556 customer care not reachable. Escalation email id for UPI fraud required

  • suthar112 kailash (@suthar112) reported

    @Paytmcare Sir you are just saying no help is getting from your side

  • Praveenrai3839 Praveen (@Praveenrai3839) reported

    @Paytmcare @PaytmMoney @paytm my name is Praveen and I have an account on Paytm Money. My problem is my PAN is already linked with Aadhar but it says my PAN is not Linked & reject my order which i buy. Please resolve this issue. I hv checked with official website as well.

  • anubhavdps Anubhav (@anubhavdps) reported

    @Paytmcare there seems to be an issue with your app on iOS after latest update. It doesn’t unlock at all and keeps showing hazy picture. Please help

  • rupam2021 Rupam Chakraborty (@rupam2021) reported

    I send ₹200/- through paytm(208807036560 T-ID). But still 3working over, receiver don't get it.I contacted with paytm customer service but they blame bank and they don't have responsibility.Please resolve my issue today other wise I'll take action.@vijayshekhar @Paytm

  • shivkum31259279 shiv kumar (@shivkum31259279) reported

    @Paytm @Paytmcare Already complaint on Paytm still no response not expected, bus ticket from lucknow-delhi on 21-3-22, Poor bus service bad smell inside bus & bus operator misbehave while talking, seats are also not comfortable, Order-22065765805 Pl Refund our ticket amount back

  • Saurav_363 Saurav Kumar (@Saurav_363) reported

    My trust with @Paytm has now completely broken... I will close & stop using all the Paytm related accounts and had started deactivating few of them. I had raised issue in chat support 4-5 times but everytime bot replies. had called two times but no issue solved. @Paytmcare

  • imsatyaD1906 Satya Kumawat Rakamgarh 🇮🇳 (@imsatyaD1906) reported from Indore G.P.O., Madhya Pradesh

    @Paytm @Paytmcare @PaytmBusiness Please request my old number kyc update For how many days i am calling on help number but no help

  • Kingrealgamer real gaming op (@Kingrealgamer) reported

    @Paytmcare sir I trust on paytm last 7 years I transaction all via paytm bt today my account open error m.soo much warried I invest all in paytm fd mutual funds bill payment all things m.soo much warried I need now urgent money bt my account not open pls help me out and open it

  • HelplessNagrik Helpless Nagrik (@HelplessNagrik) reported

    @Paytm why am I not able to login into my @Paytm account with password?why have you added self mobile no. Verification?some people use multiple no.for different purposes.i hv a genuine account with KYC but still unable to use it bcoz of you unrequired change

  • AdeeshPS Im_Adi (@AdeeshPS) reported

    Hey @Citi is your UPI Services down? Im unable to make payments receiving error message "Payment Failed due to bank's security policy" @Paytm

  • akshayrajjj Akshay Vatoll (@akshayrajjj) reported

    Hi, This issue is going a while and your customer care service is so poor we are unable to get in touch with you, I have purchased myntra gift voucher for 1000rs on Dec 8 2021. Order number : 16460186724 The email was received without a code to redeem the voucher.@Paytmcare

  • beigners shubhankar tiwari (@beigners) reported

    @Paytm @Paytmcare Took my money on 27th and processed today and it will take another 3 working days..that's paytm credit card payment system for you..avoid at all cost @RBI Please help

  • shivkum31259279 shiv kumar (@shivkum31259279) reported

    @Paytm @Paytmcare Already complaint on Paytm still no response not expected, bus ticket from lucknow-delhi on 21-3-22, Poor bus service bad smell inside bus & bus operator misbehave while talking, seats are also not comfortable, Order-22065765805 Pl Refund our ticket amount back

  • SpSingh_ZS Shubham Pratap Singh (@SpSingh_ZS) reported

    @Paytmcare If we sell our old car with Paytm Fasttag and buy a new one, Should we replace the old flastag or should we close it and buy a new one? PS: Your 24x7 support is still pathetic and only has stupid robots to ans. When will you have humans there?

  • HelplessNagrik Helpless Nagrik (@HelplessNagrik) reported

    @paytmbankcare Why are you making it mandatory to have the same sim in the mobile? earlier it was password login as well..it was convinent @Paytm @paytmbankcare can't a customer use multiple sim for different purposes?and different devices?

  • GhadgeNiyan Niyan Ghadge (@GhadgeNiyan) reported

    @Paytmcare Money was paid on the toll booth but was also deducted from Paytm Fastag Wallet. Have applied for refund no response yet. Please help.

  • amitjha2210 Amit J (@amitjha2210) reported

    @Paytm @Paytmcare I have opened 21 tickets to seek some help as I am unable to make transactions but Paytm is struggling to understand my problem. Is this what you call service once you have onboarded a user. #Paytm #paytmkaro #pathetic service :(

  • Bangtan_amryot7 Me🐱🐱wwww happy y🍊🍊ngi day💜 (@Bangtan_amryot7) reported

    @Paytmcare I went to bank with the Transaction ID u told but they said no payment is done with that. Please solve my issue it's already 2nd day.

  • Manju2Pc Pc Manju (@Manju2Pc) reported

    @Paytmcare my please help my money refund I will report rbi bank @RBI @paytmbankcare

  • Nitindsharma Nitin (@Nitindsharma) reported

    @Paytmcare i am trying to talk to a customer service agent for a request but your call center number is not connecting me with one and I am keep listening irritating menu again and again. Can someone call me.

  • rajinismoker RajiniKanth 💝pspk⭐ (@rajinismoker) reported

    Sir my bike challans paid this morning but my transaction processing. my amount debite the account please solve my problem @HYDTP @Paytm

  • BlockbusterAndy Aniket Jadhav (@BlockbusterAndy) reported

    @Paytmcare i have requested to close my postpaid account but i received a reply to clear my dues i haven't even used this service, what dues do i have to pay ? I tried to email but i haven't gotten any reply. This very bad customer service i can't even talk to a human.

  • ravs0121 Ravs K (@ravs0121) reported

    @harsh_neal @Paytm Mishap is one thing. Not admitting it as mishap & blaming others & putting on you is wrong. It originated on paytm app so they have to take responsibility. Highly unprofessional. Now they have lost 1 customer. am sure they will lose money as i used to transact ~10K+ in a month

  • Imtherealabhi Abhilash (@Imtherealabhi) reported

    @AdityaD_Shah But @Paytm has the best and fastest service among all. Initial offerings for capturing customer base is not a bad idea

  • Abdulha72917229 Abdulhashmi (@Abdulha72917229) reported

    @Paytmcare Can you problem solving please sir

  • imcherag Che' (@imcherag) reported

    @Paytmcare transaction failed but money debited from account, @Paytm app "error in displaying transaction history". Funds have not received, neither reversed to account!

  • Prashant__11 Prashant Mishra (@Prashant__11) reported

    @PaytmBank I did a transaction on 11/03/2022 which was in account no. Went to someone else's account because of being wrong, I have complained to Paytm but yet i don't have any update on that, please paytm help @Paytm

  • Chibo_0 Chibo (@Chibo_0) reported

    Hello @Paytmcare cant access my account help please