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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Mobile App (44%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

CityProblem TypeReport Time
Haridwar Transfer 9 days ago
Bhubaneshwar Website 9 days ago
Agra Mobile App 21 days ago
Chhindwāra Mobile App 28 days ago
Jaipur Mobile App 1 month ago
New Delhi Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • shiv2512
    Rudrashiv (@shiv2512) reported

    @Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!

  • itsharshitraj
    Harshit Raj (@itsharshitraj) reported

    @Paytmcare @Paytmcare I have sent you my issue in private DM , please lookout urgent

  • Tareek_Aaryan
    Tareek Aaryan (@Tareek_Aaryan) reported

    @Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve

  • Venjixgaming
    Venjix Gaming (@Venjixgaming) reported

    @Paytmcare Solve this issue

  • Isolate21261459
    Yours (@Isolate21261459) reported

    @Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap

  • kumaraditya736
    aditya kumar (@kumaraditya736) reported

    My pan is wrongly linked to an unknown number on paytm. I checked on the income tax portal, and my pan ditails are correct there. Paytm support is asking me to close an account that doesn't belong to me. Please help! #paytmFraud" @Paytmcare @PaytmBusiness

  • ImSANTO39590187
    I,m SANTOSH (@ImSANTO39590187) reported

    @Paytm my fd account not opening always show server error very frustrating

  • vikram_wadhwani
    Vicky 🇮🇳 (@vikram_wadhwani) reported

    @Paytmcare @Paytm you have third class customer support. I have been repeatedly trying to get status on my ticket 500009441446,but all my efforts to reach you are in vain.Try to understand not every query can be solved through BOT,keep an option open for human interaction.

  • Md_fahad7204
    Md FAHAD (@Md_fahad7204) reported

    @Paytmcare Very disappointed with Paytm's merchant support. My monthly transaction limit was reduced, and despite following up for the last 8 days, the assigned service agent has neither provided a proper response nor resolved the issue.This is impacting my business. Requesting

  • realSS94
    Suraj Shukla (@realSS94) reported

    Hey @Paytm @Paytmcare @PaytmCybercell Regarding Pending Salary Discrepancy and Full Payment – [Your Employee ID / Your Name] ​Respected Sir/Ma'am, ​I am writing to bring to your urgent attention a serious issue regarding my salary payment. 1/2

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • Cashify_
    Cashify (@Cashify_) reported

    @maxx_nagar @Paytmcare @maxx_nagar We sincerely apologize for the inconvenience caused. To help us investigate the matter further, we request you to kindly share screenshots of your last 3 orders from the Order section along with the payment deduction proof. (1/1)

  • nuegoindia
    NueGo (@nuegoindia) reported

    @dear_shailesh @Paytmcare We sincerely apologize for the inconvenience caused and the delay due to a charging-related issue. This was an unforeseen operational constraint.

  • Sangeet58042250
    Sangeet Segar (@Sangeet58042250) reported

    @Paytm @Paytmcare @RBI Can't expect this type service from paytm

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    Hi @Paytm from past 1 week I am unable to use Paytm why. It's showing your device is incorrect please resolve my issue as soon as possible I'm a very loyal user of Paytm for the last 9-10 years but why is this happening. It's warning sign coming @Paytmcare @Paytm #paytm

  • Sparshhh999xD
    sparshhh (@Sparshhh999xD) reported

    .@Paytmcare you all got the worst customer service

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare fraud by paytm Bus driver n ur customer care is not supporting, kindly help

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @HardikJRails @PaytmBank @Paytmcare Dear Customer, We would like to inform you that we request you to kindly liaise with Paytm Customer Care Team for further assistance regarding your concern.

  • rajputboy1809
    Ğàűřãv Šîñģh Ŕåjpúț (@rajputboy1809) reported

    @Paytmcare Need help with a UPI transaction. ₹2193.19 debited successfully from my PNB account. UTR: 307065261423. Merchant confirms non-receipt of funds. Please trace the transaction and update on refund/reversal status. @Paytm @vijayshekhar

  • hjain11
    Harsh jain (@hjain11) reported

    @Paytm @Paytmcare please solve my issue permanently. Why i always get charged for sound box when i took lifetime free plan. Please help and refund and fix the issue once and for all.

  • Saurabhpathe1
    Saurabh pathe (@Saurabhpathe1) reported

    @Paytmcare @Paytm has useless bot customer service sitting on ticket for past 24 hrs and no resolution big claims of digital India @vijayshekhar

  • garvitgoyal31
    Garvit Goyal (@garvitgoyal31) reported

    @Paytmcare card machine not working since 2 months. Raised complaints 3 times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id- 500009072486, 500009267389

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    @Paytmcare Still now my issue is not resolved please look into this matter

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • theden03
    Khair (@theden03) reported

    @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

  • siddhu2512
    Siddharth Gupta (@siddhu2512) reported

    @Paytm @Paytmcare @SuryodayBank why is this happening to my paytm since I have opted the postpaid service by Suryoday small finance bank??? I am unable to open my paytm app. Resolve this immediately.

  • Riseup16242151
    Rise up (@Riseup16242151) reported

    @Paytmcare for one cancellation i have to chase you since 2 hr i have nt get call back please solve the issue else paytm will be responsible if i pay airline charges higher