Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 23: Problems at Paytm
Paytm is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 11 hours ago |
|
Chhindwāra
|
Mobile App | 7 days ago |
|
Jaipur
|
Mobile App | 10 days ago |
|
New Delhi
|
Mobile App | 15 days ago |
|
Yamunānagar
|
Website | 17 days ago |
|
Mumbai
|
Website | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Shivani R (@shivani2210) reported@Paytmcare I have not received any call from Paytm as discussed and I am unable to contact you. Could you help me on my issue and arrange a call back. Thank you
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Piyush Kackar (@KackarPiyush) reported@Paytmcare @Paytm I had already DMed but haven't received any resolution for the issue I am facing. Could you please let me know if the team is able to solve the issue.
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Abhishek Dey (@AbhishekDe93154) reported@Paytmcare @Paytmcare @Paytm please resolve my problem, I am facing much issues. Please try to understand the problem.
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Shaurya Pathania (@ShauryaPathani4) reported@Paytmcare I have been waiting for so long, and yet my issue is not resolved. This is not fair at all. I'm planning to switch to a different app. Kindly put my UPI Lite money back into my bank account. This has been a pathetic experience.
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✨ Simran_SidHeart 💙 (@RealSidh1212) reported@Paytm Why is my mobile no bearing blocked from accessing paytm.I have not done any transaction suspicious.I have been using Paytm for many days and if this happens to me it is quite frustrating.Solve the issue quickly and I have messaged to paytm cares but no reply. @Paytmcare
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vamsikrishna kopalle (@vamsikopalle) reportedI'm incredibly disappointed with the travel bus operator fraud by Sai Murali Krishna Travels this weekend. 😤 Even after 3 calls, @Paytm and @PaytmCheckin customer support hasn't reacted! 😩 Can you help resolve this, please? 🙏 #CustomerService
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Prateek Bajpai (@themusicaldude) reported@Paytmcare @Paytmcare someone has been reviewing this issue since forever. Maybe he slept while reviewing it and then went into a coma?? why don't you have a customer care phone helpline number?😡
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¶π∆JJw@L SRIVASTAVA (@an____optimist) reported@Paytm Remove your "customer support" icon from the app and put up an icon saying "a ********** provides much better service compared to our app" 🖕🏻 I wish you bad fortune ahead 👍🏻
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Vijay Raghav (@VijayRaghv) reported@Paytmcare Dear @allianceair can you please look in to this just talked to one of your customer care executives he said refund is already initiated I even got a mail regarding this how long i have to shuffle between the agent and airlines
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Mustafa Ali (@Mustafa_ali_000) reportedBooked a bus via @Paytm @PaytmCheckin, faced an issue, raised a complaint but no refund. Only getting same replies: “we’re checking with the operator. Order ID: 26981749451 Ticket: MMK143224 Case ID: 200011523780 Delays like this damage the customer trust.Anyone else facing same?
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Foger Rederer (@RubberBullet2) reported@Paytmcare has my login issue been resolved??
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Dustu Chele (@DattaWhat) reported@Paytmcare @Paytm I am unable to login to my Paytm account from the last 5 days. Getting “Access Denied” error every time. Tried reinstalling app, clearing data, and even formatting my phone, but issue is still not resolved. Please help urgently
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Vijay Raghav (@VijayRaghv) reportedDear @PaytmTravel @Paytmcare, your “Travel Care” support is an absolute joke. Airlines have already confirmed the refund has been processed, yet your team keeps customers hanging for days with no proper response, no human support, and no accountability. @PaytmTravelCare
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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K 𝐒𝐮𝐦𝐚𝐧 (@SumanKVlogs) reported@Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error, and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below. Paytm account number: +91********** Name : Ramesh Chaudhary Thanks
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Dinesh Kumar (@imdinesh737) reported@Paytmcare @Paytmcare My main Paytm account is now accessible, however I’m unable to access my Paytm for Business merchant account. It is showing “Currently you cannot register as a merchant”. Kindly check and help resolve this issue at the earliest.
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V (@vjordan1697) reported@paytmbankcare @PaytmBank @Paytmcare still no support on this!
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Yagnesh 🇮🇳 (@yagnesh83) reported@Paytm I am in need of assistance. Please provide your support.
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Rajat Kumar Nayak (@rajat07nayak) reported@Paytmcare Thanks a lot for your support. I would appreciate if your app gives more confidence for refunds so people won't raise there concern here in X.
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v anand (@vevanand) reported@Paytmcare Still waiting for your response. Not able to login.
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Foger Rederer (@RubberBullet2) reported@Paytmcare Help me too. I'm struggling here like many others with no access to my account.
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Shaurya Pathania (@ShauryaPathani4) reported@Paytmcare @Paytmcare please look into my problem, it's been 4 days.
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Shilpesh Shah (@Shilpesh1807) reported@OfficialSBICare i'm sharing you the upi refrence for one my refund transaction,the issue is it's refunded on the old bank account associated with @Paytm that is not active and closed few years back, it's need to be transferred in source account upi refrence: 591965171426
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Dhanush (@Dhanush15194029) reported@Paytmcare my Paytm account has access denied please help me
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Shaurya Pathania (@ShauryaPathani4) reported@Paytm @Paytmcare It has been a week since my account has been blocked without any cause, and you suggested that it will be changed within 3-5 days yet my issue isn't resolved. You don't consider responding, you've been absolutely shameful with no sense of accountability at all.
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Dustu Chele (@DattaWhat) reported@Paytmcare Whats wrong. I have been using it for 13 years. All of a sudden. Are you facing any glitch or a bug on your software.
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Shivani R (@shivani2210) reported@Paytmcare I am trying to reach to adityabirla also which is another nightmare and unable to connect. Could you please help me to clear this out
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Corporate Monk (@Psoni017) reportedHello @Paytm @Paytmcare I'm unable to reach customer support via Application and othe method, I'm trying to connect regarding ticket# 200011651053 your paytm assistant is not letting me pass to connect with human support. Please look into it and help me with the ongoing issue.
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.
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Vijay Raghav (@VijayRaghv) reported@Paytmcare @PaytmTravelCare it’s been 4 days and my refund is still pending. The process is painfully slow and customer support is almost unreachable. After-sales service is seriously disappointing for something as basic as a refund. Please fix this system and respond faster.