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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 18% Transactions (18%)
  • 13% Login (13%)
  • 5% Website (5%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 2 days ago
Pānīpat Login 2 days ago
New Delhi Transactions 2 days ago
Chhindwāra Transactions 2 days ago
Bengaluru Mobile App 2 days ago
Sūrat Mobile App 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • BINAYNIMODIA
    Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported

    @PhonePeSupport Haha you guys can't even give service after 1.5 month and you guys speaker donteven last a day While @Paytmcare speaker works for more than 5days and service is outmost Even you guys don't care to compensate customer while you guys were wrong

  • KaranKasat
    Karan Kasat (@KaranKasat) reported

    @Paytmcare Hi Team, I just had a discussion with your team member and I requested them to provide details some old transactions related with Oct, 2019 due to an ongoing litigation. He said he will check internally and come back to it. Request here a quick support.

  • SOURAV_NAYAK0_1
    🎭SOURAV_NAYAK🎭 (@SOURAV_NAYAK0_1) reported

    When I'm Login My Paytm Number App Showing something went wrong please try again after some time. Please resolve this Unable to upload screenshot due to app security reasons @Paytmcare

  • GameDoor3
    Aiden ahmed (@GameDoor3) reported

    @Paytmcare is there any problem with my number I am not able to login it keeps saying something went wrong This number +91 9678377020

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm My contact number is 9852914218 @Paytmcare

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare why I am unable to use Paytm for doing any transactions why I am getting a network error glitch after having a 1 TB of internet speed

  • sunilp3007
    Sunil Pandey (@sunilp3007) reported

    @Paytm UPI is down for the last two hrs? No payment is going thru.

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    Dear @IndiaPostOffice, Consignment No. EO887528444IN has been marked as successfully delivered, but the recipient (@Paytm & @PaytmBusiness) claims they haven't received it and is asking me for the POD. Kindly help me obtain the Proof of Delivery at the earliest

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @vijayshekhar @Paytm @PaytmBusiness fraud service by paytm deduct my amount without my consent and after 40 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay

  • abh1kr
    Abhishek Kumar Singh (@abh1kr) reported

    @Paytmcare exact same issue and error msg is again popup when I try to pay any bill in paytm. Please fix.

  • R_Jeevanand
    Jeevanand (@R_Jeevanand) reported

    Dear @Paytmcare you are such a dumb support team. Every time I go through AI bot and not getting a resolution. I keep trying it for past 5 days and ended up repeating my request and answering same. Is there any human who can listen

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    @PaytmBusiness Please reactivate my Paytm Business account. You can keep the held amount on hold until the review is complete, but please allow new incoming payments to settle. The account suspension is causing heavy business losses. Kindly help. 🙏 @PaytmBusiness @Paytmcare

  • Mr__Vig
    Vig (@Mr__Vig) reported

    @Paytmcare Hi, Please let me know the status of the tickets, both pertain to the same issue: 3391147332 200012428170 @PaytmBank @Paytm

  • VaibhavGaneri
    Vaibhav Ganeriwal (@VaibhavGaneri) reported

    @Paytmcare Digital Gold bank verification issue still unresolved despite submitting all documents. “Exceeded 10 attempts to add bank account” error. Case IDs: 200012361000 & 200012375380. Please help urgently.@Paytm

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Kya ghanta application hai be tum logon ka , Every single time call comes or goes, it only goes to automated voice support, Not even a single Live agent @PaytmBusiness @Paytm Most useless customer service I have seen, only ******* boys, not even a single Live agent.

  • RudraPa47903461
    Rudra Patra (@RudraPa47903461) reported

    I am writing here to don't buy Paytm soundbox from wherever. There are high rental charges without prior notice and also not customer support when needed. Only fool bots are the customer care. Fraud Paytm.@PaytmBusiness @Paytm @Paytmcare

  • duak
    Kunal Dua (@duak) reported

    @Paytmcare requesting someone senior look at ticket 200012403933 - I am struggling to get through to whoever has handled the issue so far.

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytmcare There are no update on my account kindly help us

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare @PaytmBusiness my Paytm Business account is also not working

  • AN_SA90
    AN_SA 🇮🇳 (@AN_SA90) reported

    @Paytmcare Hi Team, There is no option to connect with a live agent on Paytm. Every time it shows me a ticket that is being worked. Why can’t you tell me the timelines by when can I expect a revert or refund on my issue. Will refrain next time to use Paytm for vouchers. @Paytmcare @Paytm

  • IAkshayP
    Akshay 🇮🇳 (@IAkshayP) reported

    @PaytmMoneyCare @Paytm Why my access to the account is blocked?

  • mithubhatiaaa
    mithu bhatia (@mithubhatiaaa) reported

    .@Paytm @Paytmcare yall gen suck man absolutely the worst customer experience ive had

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    @Paytmcare Hii i can't login please help me

  • kumar0592
    Kumar KorCh (@kumar0592) reported

    @Paytmcare What's the status? Its been more than 32 hours i got the gift card. I haven't recieved any update on this? How much more time you need to resolve the issue? You're holding 5000 Rs of mine. Mind it. Refund my money or rectify the error ASAP. #paytm #jockeyindia

  • riteshjain2303
    #RiteshJain (@riteshjain2303) reported

    @Paytm @RBI Unable to use the #paytm payment service. #rbi

  • Nitish0062
    Nitish Kumar (@Nitish0062) reported

    @Paytmcare Worst Customer support

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    Not able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device

  • Saffron_is_
    Sandeep (@Saffron_is_) reported

    @Paytm @Paytmcare @Paytm I had a good amount of money in my Paytm Wallet. After changing my phone and logging into the same account, my wallet balance is showing ₹0. The money is missing. Please help me restore my wallet balance as soon as possible.

  • asrajeevsharma
    Arun Sharma (@asrajeevsharma) reported

    Paytm is not working @Paytmcare