Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/24/2026 09:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Meerut, Bhopal, Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Anshu_chauhan24 Anshu Chauhan (@Anshu_chauhan24) reported

    @Paytm @Paytmcare @PaytmMoney firstly sir what kind of interface you are using, I have been researching a way to contact you the whole day, how am I supposed to work out my problem. Moving on my messages aren't getting updated it's been stuck from last 3-4days.

  • sriniitech Srini (@sriniitech) reported

    @Paytm : Money not credited. Customer care is least bothered. Is some one available to help me out. @vijayshekhar Difficult in reaching out to customer care executive. Chat box with limited option and pushing towards unsuccessful chat conversation. Really a bad service

  • Shivendra1945 SHIVENDRA KUMAR GUPTA (@Shivendra1945) reported

    @Paytm I referred Paytm via Bluetooth to my friend But I didn't receive any Cashback. Customer care said that 'It is not referred. So u r not entitled to get cashback.' It's kind of cheating. So I'm going to uninstall Paytm. #bycottPaytm

  • zeenath_1206 Zeenath K J (@zeenath_1206) reported

    Hi, @Paytmcare @Airtel_Presence, I was reacharging my Mom's Airtel number, but by mistake recharged wrong number 9731510319 Kindly revert the recharge to correct number 8197866039. Requesting u to help me out with the same. My number is 9886070149

  • AroraChaitanya9 Chaitanya Arora (@AroraChaitanya9) reported

    @vijayshekhar @Paytm please issue a refund, I cannot keep following up with your team.

  • Amitkum69393012 Dr. Amit kumar (@Amitkum69393012) reported

    @Paytm You should show the response of parents of girl also, if they are telling " thoda acche jagah Jana"". In our society if son loves someone everyone support but if girl will do like this..!!Even parents will not like if their daughter says " papa today I m going for my first date""

  • Sathwik44790675 Sathwik (@Sathwik44790675) reported

    @Paytm have made me soo annoyed by the postpaid service it deducted the money from my postpaid and the reciver didnt recive it and has literally no support people to assit i made numerous effort to contact yet they have no response please reconsider to open a paytm postpaid acc

  • goyalpiyush23 पीयूष गोयल @( Rudraksh ) (@goyalpiyush23) reported

    @Paytmcare my money was debited from wallet but didn't recived in account its around a day & i need my money urgent 203851086811 ref. No Plz help me to resolve this

  • Citizen_Cop_ Chinnu_Chinnu (@Citizen_Cop_) reported

    Token id 22060726169. Applied loan On Jan 30 As Per der Data Amount is Credited on Jan 31 To Paytm. it's 8 th Today . Still Amount is Not Credited Into My Account. Load Id 16993605 Either Herofin crop Or Paytm Is Not Responding On this Issue. @Paytm @Paytmcare

  • Bazaronline91 Bazar online (@Bazaronline91) reported

    @Paytmcare I have a paytm payment bank account in my number and also kyc verified but when i go for log in showing for kyc and my bank account vanish how it happened? I already mail but no answer from customer service and even not option to direct speak with customer agent!!!!

  • niajkriti1309 Kriti (@niajkriti1309) reported

    @Paytm @Paytmcare Amount credited from my account not received by the institution to which payment was made. Also not able to contact customer care agent.

  • Bazaronline91 Bazar online (@Bazaronline91) reported

    @Paytmcare @Citizen_Cop_ I have a paytm payment bank account in my number and also kyc verified but when i go for log in showing for kyc and my bank account vanish how it happened? I already mail but no answer from customer service and even not option to direct speak with customer agent!!!!

  • subhajitreehug Subhajitwild (@subhajitreehug) reported

    @BCCI @Paytm we need smooth velvety grass outfields in india like australia where fielders can dive and save boundaries,take catches,prasidh krishna was awful fielder in 1st odi

  • sandeepp26 Sandeep Patel (@sandeepp26) reported

    I have payment related issue on @Paytm all facilities are good bt from yesterday I am facing problems. Customer & message supports are totally time wasted, no customer support email id is mentioned on app look into @Paytmcare @PaytmFirst #onlinepayment

  • SoulFreeso Free soul (@SoulFreeso) reported

    @Paytm @vijayshekhar no wonder why ur share values r sinking.There is no customer sup for Paytm postpaid, only chatbot sup. Paytm customer sup says there is no helpline no for Paytm postpaid. How to connect to a human and raise my concern? FYI,ur bot is useless!

  • pro_shaant Prashant Swami (@pro_shaant) reported

    @Paytmcare @Paytmcare it's been 2 days no response on issue. Already sent DM with all the required details. 😑

  • Sharry03977095 Sharry (@Sharry03977095) reported

    I want to change my display name on Paytm for buisness not able to change it pls help me out @Paytmcare

  • Kushagr73426643 Kushagra Srivastava (@Kushagr73426643) reported

    Your customer care officer prommised me full return of 9000rs but i only got 700rs aprx if you want you can hear the call recording of 17oct2021 this a big fraud for me as i am not that much rich i requested many nodal officers but no one helped me..@Paytm @Paytmcare @PaytmTravel

  • explorerprayas Prayas (@explorerprayas) reported

    @Paytm do you care you provide any kind of valuable customer service ? An amount was transferred but never showed up in the other account, have been contacting your customer service since 10 days and no response. PATHETIC!

  • ankit_0303 ankit anand 0303 (@ankit_0303) reported

    @Paytmcare due to some network issue in my region I was unable to pay the amount in time while it has been noted that 500 late charge was being added i request you to consider my request this time and refund the same,as all my.payment has been on time,you an check that,

  • satyachinna1195 satya Chinna (@satyachinna1195) reported

    @Paytm i have paid rent through credit card on 6thfeb 5pm. Till now my owner not received it. No response from customer care its been 2 days

  • Vinodku00373542 Vinod@ (@Vinodku00373542) reported

    @Paytmcare Kindly solve the issue

  • ShekhSelim Selim Ahmed (@ShekhSelim) reported

    @Paytm Is there any new debit card launched by Paytm With free lounge access?

  • SaimAli95865492 Shamshad Ali (@SaimAli95865492) reported

    @Paytm @Paytmcare I think worst customer service. never solved the problem only asking mobile number again and again

  • Citizen_Cop_ Chinnu_Chinnu (@Citizen_Cop_) reported

    @Paytmcare Frm. last 4 days U People saying Same this. Issue will be Resolve Soon.. It's loan Amount Of 1.10 L not 2or 3 K. . When my Loan Amount is Disbursed. To whom bank u people r credited It's almost 9 days.

  • Bazaronline91 Bazar online (@Bazaronline91) reported

    @Paytm I have a paytm payment bank account in my number and also kyc verified but when i go for log in showing for kyc and my bank account vanish how it happened? I already mail but no answer from customer service and even not option to direct speak with customer agent!!!!

  • harleenhere Harleen Singh Sokhi (@harleenhere) reported

    @Paytm @Paytmcare what is this? I won leaf earphones offer according to the email i received, but I am not even able to claim that. What type of scam or service is this?

  • Kushagr73426643 Kushagra Srivastava (@Kushagr73426643) reported

    I booked a ticket on 17october2021 at around 1'o clock in the afternoon and i don't know why due to some glitch instead of direct flight your paytm app booked layover flight i complained to your cstomer care cal whre he promissed ful return but i got 5%..con @Paytm @vijayshekhar

  • sunilhosadu Sunny (@sunilhosadu) reported

    @Paytmcare This is not fare, on the same day itself I have tried the cancellation and it was your portal technical mistake which was not letting to cancel due to technical glitch, who is responsible for this? If not you guys should have cleared atleast in 7 days , now after 3months nonsense

  • TanveerDirector Tanveer Alam तनवीर आलम (@TanveerDirector) reported

    @Paytmcare @Paytm worst service facing lot of problem, here is booking id 10568064728 worst customer service, wrong commitment now onwards will not use paytm