Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 12/25/2025 01:50

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai and Indore.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • venupatelsab Venupatelsab (@venupatelsab) reported

    @MohdAqif10 @Paytm @consumercourtin Bro same problem any solution

  • YuvrajRajput788 Yuvraj (@YuvrajRajput788) reported

    @Paytmcare is there any issue going on with coupon reedemation using Cashback point??I am unable to redeem my coupon and I have to book a flight at the earliest

  • nityashree_16 NITYASHREE (@nityashree_16) reported

    @Paytm isn't responding properly. We're facing an error with the app regarding payment of EMI in personal loan. Kindly note the issue. As we're facing discomfort regarding this from 2 months.

  • sarki69924100 sarki (@sarki69924100) reported

    @i_kwin @Paytmcare You can message cyberspace_wordwide on Instagram they help me through when i was having some issue with my wallet

  • Mukeshk26855607 Mukesh kumar (@Mukeshk26855607) reported

    I need help with my refrence I'd 214983022787 Paytm is not refunding my money i need help with this reference I'd @Paytmcare @AdityaBirlaGrp

  • legalbyshubham SHUBHAM KUMAR (@legalbyshubham) reported

    @paytmbankcare @Paytmcare @Paytm Is this the policy of Paytm, I am so upset, I am not able to make any payment, but you have not seen my message yet, Please Solve my issue.

  • higirjesh Girjesh Kumar (@higirjesh) reported

    @Paytmcare I have purchased mcaffeine coupon from paytm but it's not working can you please help me🙏

  • Saurabhj41 Saurabh Jaiswal (@Saurabhj41) reported

    @Paytmcare I've bought store value pass for Mumbai metro. It's taking huge time to generate pass every time I've to generate. Facing this problem from 2 days. Better grant me refund so i can buy new pass on other app.

  • VASUDEV80945 VASUDEV YADAV (@VASUDEV80945) reported

    @Paytmcare When my transaction issue will be resolve.

  • abhithegre8 Abhishek Gautam (@abhithegre8) reported

    +919339762998 fraud call is coming from different different numbers who are sending links but no one care from @Paytmcare @PaytmPostpaid__ @PaytmSupport for customer Since 3 days no one call or reply as responsible

  • patelshivansh38 Shivam Choudhary (@patelshivansh38) reported

    @Paytm we are facing some issues with Paytm postpaid? Please try to fix this problem and retweet

  • somya_dass itz me (@somya_dass) reported

    @Paytm What kind of service is this , I have requested to deactivate my postpaid service 2-3 times you have no response. @RBI

  • saikirun17 saikirun (@saikirun17) reported

    @Paytmcare Hello paytmcare @vijayshekhar No one is solving my issue even after i provided every evidence. It's been nearly 10days,but u guys are not even resolved anything. This is the one of the worst coustomer services I ever seen. Are u guys really trying to solve my issues..?Who knows?

  • kabira912 संदीप (@kabira912) reported

    Can not connect to server exicutive. Or any person on call. @Paytm @Paytmcare @PaytmBusiness #Paytm #shitpaytm

  • MThulasi17 M Thulasi (@MThulasi17) reported

    @Paytmcare @Paytm I request please View My DM 🥺🙏🏻 & Help Me Out Of This Issue ! Please

  • vohrabs B S Vohra (@vohrabs) reported

    On 11th July 2022, I paid my @bsesdelhi bypl bill using my @pnbindia debit card through @Paytmcare. The error message said payment failed - try again - amount refunded. I tried again with same outcome but amount deducted TWICE from my bank account is not yet refunded. SHOCKING.

  • SparkyAxlero Shubham Shinde (@SparkyAxlero) reported

    @Paytm Downfall has been started as you have started asking for Platform Fees... Uninstalling now. Thanks for your service till now. Goodbye!

  • mbanitin nitin (@mbanitin) reported

    @Paytmcare Been more than 48hrs,POS concern not resolved. 1must not go for ICICI @ICICIBank_Care @ICICIBank Paytm POS. Pathetic service's.

  • AshishhCaptain Captain (@AshishhCaptain) reported

    @Paytmcare Improve 24×7 support system of @Paytm .... It was very bad earlier, but now it's PATHETIC. Full of Complications.... Whenever raised concern via your 24×7 support .... Auto generated response gets prompted "issue resolved". Is this a business tactics of @Paytm ?

  • mally2boo malwett lobo (@mally2boo) reported

    @vivekkmrtiwari @Paytmcare @Paytm Same damn problem..what's wrong with this idiotic Paytm.. i had to pay double toll for my recent trip

  • mohamedkasim007 mohamed kasim (@mohamedkasim007) reported

    @Paytm no response from customer care and money is debited from my account and it’s failed while transactions and it’s not refunded in my account

  • MohdAna63037822 Mohd Anas (@MohdAna63037822) reported

    @Paytmcare i can't use my paytm postpaid... It is saying we are facing some issues for past 3 days

  • RamniwashDara2 Ramniwash Dara (@RamniwashDara2) reported

    @Paytm not working please help me sir

  • Pahle_Sidha_Tha Tedha Yin Yang (@Pahle_Sidha_Tha) reported

    @Paytm @SonyLIV I bought a giftcard from Paytm for ₹999 to buy 1 yr prem subscription for SonyLiv but now when I enter the gift card code in SonyLiv app,it doesn't work.Paytm,like always,doesn't allow you to contact them directly and works through its useless chat bot.Pls help.

  • Blackcrow_21 BlackCrow 🇮🇳 (@Blackcrow_21) reported

    @ArunaSuchita @Paytmcare is it gst ? i paid traffic e challan on official site n they charged 17.7 rs extra, seems gst

  • MANISH45386904 MANISH (@MANISH45386904) reported

    @Paytmcare what is the status of chargeback transaction ID - 216387387549 please help

  • tootahoonyaar Toota Hua🖤 (@tootahoonyaar) reported

    @Paytmcare i made a payment using Paytm, the money got deducted from my account and the payment was successful but the recipient has not received any amount. Please help

  • Waseem7789 waseem Ahmad🏹 (@Waseem7789) reported

    @Paytmcare very bad customer service 😔

  • Asma_Ashraf13 Asma (@Asma_Ashraf13) reported

    @Paytm what kind of pathetic service you provide ? There is no grievance system of yours. Your Bot do not work. It’s been a week since my money got deducted and my bill was not paid as it failed. I tried to call you, chat with you,but you have worst customer care. @Paytmcare

  • ma_zinda zinda hoo ma (@ma_zinda) reported

    @AJIOLife Hey @Paytmcare @Paytm Could you check the above refund reference number and tell me if there is a problem from your end. I am sharing my number in DM. The refund is supposed to come in my postpaid account.