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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (47%)
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Mobile App (20%)
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Login (20%)
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Website (7%)
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Withdrawals (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, Bhopal and Jewar.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad |
Withdrawals | |
| Alīgarh |
Transactions | |
| Qādiān |
Website | |
| Kolhāpur |
Mobile App | |
| Chandigarh |
Transactions | |
| Chandigarh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Jaskaran Singh
(@Jaskara20031905) reported
@Paytmcare @Paytmcare problem is not solve yet
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Sb Bakshi
(@SbBakshi3) reported
Paytm I had paytm bank account 2 years i closed it permanently But some reason I want some kind of proof that I had paytm account Pls help me with I am trying to connect from paytm app but because I closed paytm account so I can't@paytmbankcare @Paytmcare @vijayshekhar
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Darvik Yadav
(@DarvikYadav) reported
@Paytmcare @Paytmcare this issue is still open
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Mohit Sharma
(@MohitSh29587628) reported
@IndiGo6E Ya truly when i contact @Paytm they give me your number When i call you they tell me it’s be your there control moreover they didn’t even take my complaint Pathetic Being on the customer end things are tough Rich gets to rule it Been 11 days i have no information about my 6019
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CHETAN SHARMA
(@sharma_che10410) reported
@Paytmcare 200010178666 please check the issue, I tried to connect multiple times but won’t reached.
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Nirmala Maity
(@Nirmala_Maity) reported
@PaytmBusiness @Paytmcare @Paytm This is not a one-time mistake. I have repeated deactivation + pickup multiple times, yet actions taken are random. Every day of delay = wrongful charges. Who is accountable for this mess? Fix it. Now.
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Utsav Kashyap
(@utsavk2303) reported
Extremely disappointed with @SpiceJet and @Paytm. My flight was cancelled, I’m out of pocket, and both are playing the blame game. SpiceJet claims refund is done; Paytm support is non-existent. Dealing with this is a nightmare. PNR: LE348G. Solve this ASAP! #ConsumerRights
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sp
(@dharmajanjubi) reported
@Paytmcare. @IndiGo6E booking id. 26240412246. /PNR. Y9LS6D-airline full refuded. but not get still they redunded on 30 dec. i give lot of proof. but no action. this cheating websit. dont issue any ticket this platform
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Jack Sparrow
(@HarishJ96) reported
@Paytmcare SpiceJet cancelled my return flight and confirmed the refund was processed to Paytm on 8 Jan 2026. It’s been 5+ days and the money is still missing. Your support is only a bot, keeps reopening the same ticket, and no human has responded once.
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Rama Thapa
(@ShaerpaG) reported
@Paytm @Paytmcare i am facing soundbox issue, had a word with Vishal who is the TL but still the issue not resolved. Giving fake hope by him... Please resolve this issue ASAP.
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Arjan Mishra
(@akegu240) reported
@Paytm @Paytmcare @PaytmBank I am writing to request assistance in recovering my Paytm Payments Bank savings account, as I have permanently lost access to the mobile number that was registered with the account.
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md taj
(@tajmahi) reported
@Paytm without my confirmation I got cremated loan Sam I payed back though SMFG. Still today my account debited money. Many times I informed Paytm still this problem came.
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jayant patel
(@jayant21patel) reported
@PaytmTravel @Paytm @PaytmCare I booked a flight (Order ID: 26360912198) for ₹7903. I only received an invoice for ₹499. Air India refuses to provide the ticket invoice as it's an agency booking. Support ticket 200010232848 is unresponsive. Please assist immediately.
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SA
(@ab70190) reported
@Paytmcare I am not able to add my account on Paytm. Kindly help
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Vaibhav Chopra
(@Vaibhavchopraji) reported
@Paytmcare Don’t lie. In my DMs you are just saying that we will help you at earliest. Its been more than a week already. I am not sure what is the definition of earliest in your dictionary. I am not able to reach you customer support on call. I request you to Call Me Up ASAP @Paytm @RBI
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Jack Sparrow
(@HarishJ96) reported
Either Paytm is sitting on customer refunds or your support is broken. This is blatant negligence. Please provide the refund ASAP! @Paytmcare @Paytm
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Jay Punjabi
(@jaypunjabi_) reported
@Paytmcare @Paytm I’ve been patiently waiting for months and have shared bank statements, screenshot from the airline stating they have refunded the fee to your account. It can’t take this long for your team to verify the details, it’s been 3+ months now @nch1915 need your help
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jithender
(@jiten46) reported
@Paytm Booked a SpiceJet flight via Paytm. SpiceJet cancelled it and confirmed the refund to Paytm, but I’m unable to reach Paytm—no customer care number or email available. Need help resolving this. Ticket ID: 200010194824
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Utsav Kashyap
(@utsavk2303) reported
Hey @SpiceJet & @Paytm I’m stuck in a loop and need help. My flight (PNR: LE348G) was cancelled. SpiceJet says the refund was sent to Paytm, but Paytm hasn't credited it. Customer support is non-responsive and this is incredibly frustrating. Please resolve this!#ConsumerRights
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Nitesh
(@Nitesh1588419) reported
@Paytmcare check your dm and revert me in dm don't scam with public or your customer
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5063 Satya sai
(@5063_sai) reported
@Paytmcare Worst service from Paytm. My bus booking was suddenly cancelled without notice. Order ID: 26474325890 I faced serious inconvenience. Immediate compensation required.
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jayant patel
(@jayant21patel) reported
@airindia @Paytmcare kindly help to get tax invoice
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Karan Basnal
(@BasnalKara3963) reported
@Paytmcare I want to know from you what action you have taken in the past month the problem is still the same and even no one can connect over the call.
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Jashwanth Devarashetty🏌️
(@thedevarashetty) reported
@Paytmcare @Paytm Purchased an AJIO gift card today but missed applying an eligible coupon by mistake. Amount is unused. Tried resolving via Paytm in-app assistant, IVR & email, but no resolution.Requesting urgent support for order cancellation/discount adjustment, kindly assist.
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mjakr
(@Jafarali0021) reported
I hope u are there please help me with this issue @Paytmcare @PaytmBusiness
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Abhishek Pandey
(@jpsabhishek) reported
@Paytm @Paytmcare I am not able to make any payments as it's asking to verify, the same bank same no is working with other platform, after clicking on verify it ask 30 secs but always tells it failed and complete verification still it doesn't happens to complete.
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jayant patel
(@jayant21patel) reported
I am continuously trying to contact , raised tickets, mailed, post on X but still didn't got any response from @Paytmcare @Paytm @vijayshekhar #bad_experiance Just to get the tax invoice of a flight booking, I am struggling this much. Fed up with the service.
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Mayank Gadodia
(@mayankz29) reported
@Paytmcare Improve your customer services and include human chat options. Your AI bot is ridiculous and nonsense. If you cannot give benefits of the offer then do not run any offers on your platform. No gold coins are earned for transactions done in Jan 2026 & no customer support
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Jashwanth Devarashetty🏌️
(@thedevarashetty) reported
@Paytmcare It’s been more than 30 minutes since I sent the details. Kindly check and respond. This issue is urgent and needs immediate attention. @Paytmcare
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Chandan Kumar
(@Chandan222114) reported
@PaytmBusiness @Paytmcare @Paytm I am writing to formally complain about a highly unprofessional encounter at my store and the subsequent lack of support regarding my Soundbox.Recently, an individual claiming to be from Paytm visited my shop and demanded my father’s phone without