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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (67%)
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Login (33%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Login | |
| Chennai |
Transactions | |
| Mumbai |
Login | |
| Raipur |
Transactions | |
| Mumbai |
Transactions | |
| Indore |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Dilshad khan
(@dilshadkallar7) reported
@Paytm I am trying to pay my dues of paytm postpaid but it’s showing errors , kindly help
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Roushan Raj
(@Roushan_Raj_) reported
@Paytm I have done order from Paytm Mini store but i didn't got anything from merchant and merchant is not responding and in 24*7 help section also not able to solve my issue. Please solve my issue asap. Ticket id- 3110840616 Wallet txn id- 36109014877 On call also not able to get help
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Jai hind
(@Bhartiyanagrika) reported
@Paytmcare 1. Why have the customer support team closed this ticket number 3106126166 ..... Without resolving the issue .. ? 2. Why no response from paytmcare and nodalofficer even after sending dozens of emails? 3. How much can you harass a customer?.
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om prakash chouhan
(@opchouhan65) reported
@Paytm Last one I am trying to sell gold from my augmont gold locker but no avail . Paytm care unable to resolve my problem only answer I am getting is team is working on it and they will update me but no update came from that side .What type of team it is? Who can't solve my problem.
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Ranjith Ravichandran
(@RavRanjith) reported
@Paytmcare I have a refund pending for INR 2836/- made via debit card to clear my tneb bill. The transaction got failed and amount has not received in my bank even after 48 hrs. Order ID:15375082577. There is no proper customer issue redress and no one to attend Tele calling
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Dr. Navdeep Singh Gulia
(@Navdeep_nav23) reported
@Paytmcare I need to change the registration number of my vehicle from temporary to permanent on fastag but I'm not getting 'Add Details' option that your customer care is saying and they have no clue! Due to which I'm unable to reorder the fastag as previous one is damaged!
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Zohair sajju
(@ZSajju) reported
Issue ho rhe hai,customer support click hote hai but open nahi hote something went wrong aa rhe hai and continuously im trying today ,i had called paytm customer care but they r not giving to the call centre number kindly call me 7903493867 and refund my amount @Paytm @Paytmcare
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Jai hind
(@Bhartiyanagrika) reported
@Paytmcare 1. Why have the customer support team closed this ticket number 3106126166 ..... Without resolving the issue .. ? 2. Why no response from paytmcare and nodalofficer even after sending dozens of emails? 3. How much can you harass a customer?
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Madhumita yadav
(@YadavMadhumita) reported
I have placed an order in bigbasket 10 days back through Paytm wallet , for that I received cashback..but even after 10 days I didn't receive my cashback. Pls look into the issue @Paytmcare @Paytm . Your customer care service has become worst nowdays with that Paytm assistant.
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Ankit Bhedi
(@BhediAnkit) reported
Make an gas bill payment through Paytm But it shows pending!! Amount deducted from account ....help @Paytmcare
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@maheshcpanda
(@Mahesh_Panda2) reported
@vijayshekhar was a big fan however 1. a ecommerce site with no active call center, no proper feedback mechanism. 2. Even lodging fraud is a big issue. 3. No commitment or guarantee in providing item on time .. sorry sir @Paytm lost its charm soon than anticipated @paytmmallcare
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Ankit Deo
(@AnkitDe95085951) reported
@Paytm Worst app cant use it guys I stuck with having my balance since 15 days .see nothing u can do now it's all there bossy nature letting me down.
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Rofl Parents
(@RoflParents) reported
Never Buy a #Paytm #Fastag Because they provide 3rd class customer support with so many process and in the end you will disappointed! Because they also know that they are making fool only! @Paytm @PaytmMoneyCare @PaytmMoney
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Syed Fazal
(@SyedFaz28844470) reported
@Paytmcare any problems Paytm postpaid unable to make a pay postpaid bill
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@maheshcpanda
(@Mahesh_Panda2) reported
1/n How @Paytm @paytmmallcare big fraud careless and frustrating will become.. how they claim and how they fool customer will try to reveal in below tweets... 1. As per claim of @Paytm u can accumulate gold by investing over a period of time and can either sell
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Bhaskar
(@Bhaskar86594161) reported
@Paytm Very pathetic and poor customer support..i naver expect this from payment. Due to this now paytm is lagging in market as compare to amazon and flipkart. They are much better than you.
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Dipesh Ranjan Singh
(@DipeshRanjanSi1) reported
202109301913030097 order id 127315827964 upi refernce id @Paytm i have mistaken payment to this id i.e aman kumar how i can return the amount. Plzz solve my problem @Paytm @vijayshekhar
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Biswajit Paul
(@BiswajitPaul08) reported
I did a recharge on @Paytm but it's showing very bad service☹ @Paytmcare
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Jai hind
(@Bhartiyanagrika) reported
@Paytmcare 1. Why have the customer support team closed this ticket number 3106126166 ............ Without resolving the issue .. ? 2. Why no response from paytmcare and nodalofficer even after sending dozens of emails? 3. How much can you harass a customer?
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Jai hind
(@Bhartiyanagrika) reported
@Paytmcare 1. Why have the customer support team closed this ticket number 3106126166 ......... Without resolving the issue .. ? 2. Why no response from paytmcare and nodalofficer even after sending dozens of emails? 3. How much can you harass a customer?
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Nayan Deshpande
(@nayandeshpande3) reported
@Paytmcare @Paytm .. How do we contact the customer care support, there is no direct contact available . And 24×7 help section just gives predefined answer and closes . Y u play with ppl money if u cant handle ?!
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Ankit Bhedi
(@BhediAnkit) reported
Gas bill payment shows processing but amount was deducted please help @Paytmcare
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Nitin Gaur
(@iamnitingaur) reported
@Paytmcare Unable to pay the Paytm Post paid bill. The postpaid page is not working properly or what I don't know but can't see anything over there. Only pop up I can see is something went wrong please visit home page. Can you help?
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Jai hind
(@Bhartiyanagrika) reported
@AshishSharan5 @Paytm Paytm is a fraud company. I have DM’d them the issue but they are hardly interested in responding. This is one company which lacks human touch.. surely not continuing with paytm .. pathetic .. this company sucks!!!!!!
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Sandeep B.
(@one24frames) reported
@paytm Is your app down? Not being able to recharge or make payments!
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Billa
(@Billa554) reported
@Paytmcare My account got blocked on 19th Sep still in blocked Every getting same reply I summited all the copy of documents for last 16 days my ticket in open now when I opened its showing solved but my paytm Wallet/Bank still in block kindly check details and unblock 3108721995 ticket num
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Pradhumn Kumar
(@rickypradhumn) reported
@Paytmcare Hi Paytm, I have paid rent through your app but it hasn't been credited in over 30 hours. Last month you took 5 mins to credit it. What's happening, what's the problem. Can't reach customer care on your app. #PaytmRent #Paytm
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NabaRup Ray
(@NabarupRay) reported
Help me please 🙏 @pnbindia @Paytm @Paytmcare
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Harsh Agarwal
(@hrsh_agrwl) reported
@Paytmcare I have been trying to delete my Paytm account, but the Paytm app behaves worse than a traditional bank. Not letting me do it.?!? Either can't upload docs or there is some error.
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Shivam Sharma
(@ShivamS12238794) reported
@Paytmcare @Paytm my paytm account has been blocked for no reason. Please help me.