Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/06/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • FoxRelaxed CRYPTO FOX (@FoxRelaxed) reported

    @Paytm @Paytmcare A Payment has been done on 8th November but it was processing, so I had to pay again. Now after 3 days of Processing, Payment is showing success only to me. Neither Receiver has received SMS nor transaction details. Is this your service?

  • sharma875005151 Kailash Sharma (@sharma875005151) reported

    @Paytmcare Hi iam paytm postpaid customer we need to waive our late payment charge. Why we paid late pay payment charge we trying to pay before due date your server not working getting error. When we made payment post resume your server .where is my fault.

  • harinarayan2929 Harinarayan vishnoi (@harinarayan2929) reported

    My account has been unilaterally blocked by paytm i send my document and government identity but I can't get response from customer support my account number is 9509163784 @paytmbankcare @Paytm @PaytmBank #paytm #paytmfraud

  • shivamRgandhi Shivam Gandhi (@shivamRgandhi) reported

    @Paytmcare Pathetic wallet services and even more pathetic customer care response. These people can never be in profits given their practices.

  • nitin100ny Nitin (@nitin100ny) reported

    @Paytm @makemytrip Yo People, it's 2022, create notification categories in your Android application, I don't want to block every notification from you. #AndroidDev

  • HARISHB1985 HARISH BISHNOI (@HARISHB1985) reported

    @Paytmcare So you blocked my account. It's its not can be a reason for block. Its a nonsense activity. I have loses 10 lac rupees. Why you not told me that you blocking my account. So how I get my money. I will complaint in High court. You gave me tension

  • RY_Scientist Rohit Yadav (@RY_Scientist) reported

    @Paytmcare Did we block buying @Uber_India gift cards from paytm postpaid? Also if paytm postpaid stopped from using as payment for Uber? When can we resolve this? cc @NinaadDixit

  • Shubhamraibilai Shubham Rai (@Shubhamraibilai) reported

    @Paytm Why you doing this? I didn't get cashback on purchasing gift voucher plz help

  • Narendra9742 Narendra Singh (@Narendra9742) reported

    Paytm care not does not respond on my concern, Paytm not care about his customer, my problem not resolved from 7 days and Paytm not respond @Paytmcare @Paytm @PaytmBank

  • gyanbhardawj gyanendra kumar (@gyanbhardawj) reported

    @Paytmcare Kindly share the customer care number for direct msg

  • SiddhuCreation3 Siddhu Creation (@SiddhuCreation3) reported

    @Paytmcare @Paytm My Friend Send me Money On Praytn app 2500 But Money Was debited in Friend Account and not Credit to my Account And Transaction History Also Not Show Please Help Me Paytm

  • sumoibu mohammed ibrahim (@sumoibu) reported

    @Paytmcare Hi i made bill payment for eb on 30th Oct 2022 my due date is 9th November 2022 but still payment not went to tneb. I paid bill from my pockets. If I believe in words of customer service I might be penalized. Mohammed Ibrahim 9445349248

  • SPyaramwar saurabh Pyaramwar (@SPyaramwar) reported

    @Paytmcare Requesting kindly resolved the issue

  • RajaRam12325475 Raja Ram (@RajaRam12325475) reported

    @Paytmcare my account is not unblocked yet by above 4 hours unblock my account by entering request please act on my request you guys have my block number 9351523541 soon

  • PaytmCa8265 Paytm Care (@PaytmCa8265) reported

    @ManishB40019494 @Paytm Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //6372186653// just call all Refund issue request. Thanks

  • ptthakkar17 piyush thakkar (@ptthakkar17) reported

    @Paytmcare hi not received cashback..I complained to customer care but still no response got...kindly look after this and solve it..my ticket ID is 22098078980

  • SiddhuCreation3 Siddhu Creation (@SiddhuCreation3) reported

    @Paytm @Paytmcare My Friend Send me 2500 Rs But money was deducted on his account and not credit to my Account My friend Complaint more time to Customer Care no any response From Customer Care Please Help Paytm..... Don't Froud.....

  • krishnaa011 Deepak (@krishnaa011) reported

    So @paytm tell me why you start deducted my money again without any service??? Sl no- 864180064512275 (Sound box)

  • Dube1Ji paytm (@Dube1Ji) reported

    @rahulkumar7711 @Paytm Dear Customer, "We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the PAYTM customer support Calling four secondary number 9883685856

  • ReversePlay (@ReversePlay) reported

    Why does @Paytmcare only use AI bots, and no real people for most issues? There’s also no number listed on the app to call. Support on twitter is limited to responding to tweets, and no replies when a DM is sent.

  • Larububai bubai laru (@Larububai) reported

    @Paytmcare Please help @paytmbankcare @Paytmcare

  • xaheer0435 xaheer (@xaheer0435) reported

    @Paytm i am using your paytm postpaid service the number is 778084843 due to some issue I was not using Paytm there was due 1200 and u people 2000 late charges so please adjust all late charges and I will pay real amount on instant base.

  • vibhorpopli Vibhor Popli (@vibhorpopli) reported

    @Paytmcare @Paytmcare stop sending me "we are working on it dms". When will you refund my money?? Shame on you guys.. @vijayshekhar you run such a huge company that doesn't refund people's money on failed transactions. All I know is your team is working on it. No solution for 20 days now.

  • PaytmCa8265 Paytm Care (@PaytmCa8265) reported

    @MaheshBishnoi4u @Paytm @Paytmcare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //6372186653// just call all Refund issue request. Thanks

  • MaheshBishnoi4u M Bishnoi (@MaheshBishnoi4u) reported

    @Paytm @paytm ,@Paytmcare is not replying to my query. They have blocked my saving account. I have my money deposited in my account. My RMN is 8853042929. I have tried to contact help desk many time still they are not replying me. They are using my money . Please do not open any acct.

  • MADANSI23804093 MADAN SINGH (@MADANSI23804093) reported

    @Paytmcare I AM PAYING penalty I RAISED A COMPLAINT IN COSUMER COURT FOR HARRASING THE CUSTOMER I HAVE ALREADY DO THE PAYMENT ON 8-10-2022 in morning THEN WHY I AM GIVIEN THE 590 PENALTY.. Its totally HARRASING the paytm postpaid..

  • Manasd08 Manas Dixit (@Manasd08) reported

    @Paytmcare @Paytm Kindly help to close my postpaid account i m done with it it's kind of stress to get these fraudulent calls from you guys on daily basis don't have time to attend this

  • chandan98996007 Chandan Yadav RJD (@chandan98996007) reported

    @Paytmcare plz. Help me my account is blocked

  • venpanithuli ςђเlк (@venpanithuli) reported

    @Paytm any help line no in tamilnadu

  • PaytmCa8265 Paytm Care (@PaytmCa8265) reported

    @ManishB40019494 @Paytm Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //6372186653// just call all Refund issue request. Thanks