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Paytm

Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 35% Transactions (35%)
  • 35% Mobile App (35%)
  • 12% Website (12%)
  • 12% Login (12%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

CityProblem TypeReport Time
Mumbai Website 6 days ago
Greater Noida Mobile App 7 days ago
Hyderabad Login 20 days ago
Dārjiling Transactions 27 days ago
Bengaluru Mobile App 1 month ago
Ahmedabad Withdrawals 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Arihant0808
    Arrrihant (@Arihant0808) reported

    @Paytm When will you repay customer money

  • iamvs2002
    Vaibhavvvvvvvvvvvvv (@iamvs2002) reported

    @Paytmcare Still waiting. Its urgent please help

  • sanjeet90
    Sanjeet (@sanjeet90) reported

    @Paytm @Paytmcare need email id or a direct call to resolve. AI help and support is very bad on your app. This is direct steal of our hard earned money

  • ripmybedtimes
    lakshay chand (@ripmybedtimes) reported

    @Paytmcare RECHARGED WRONG NUMBER PLEASE HELP

  • aapkaneelesh
    Neelesh Purohit 🇮🇳 (@aapkaneelesh) reported

    URGENT ATTENTION @Paytmcare @Paytm SINCE 2 DAYS I AM NOT ABLE TO USE YOUR APP DUE TO ERROR 61009 FALSE DETECTION.... I AM TOTALLY STUCK AND NEED YOUR URGENT IMMEDIATE FIXATION

  • ripmybedtimes
    lakshay chand (@ripmybedtimes) reported

    @Paytm I accedently recharged the wrong number realized after 2 hours can u help me

  • OmShukl78340424
    Om Shukla (@OmShukl78340424) reported

    @Paytm Big scam with customer don't Go with paytm

  • KhushiR41395154
    Khushi Ram (@KhushiR41395154) reported

    @Paytm My wallet fast tag amount Rs 1599 have to be refunded but couldn't received yet. Already my Account number shared to paytm to receive the said amount. You told you were working on it bug action still not taken Details Payment account no- 9416002130

  • nitin_rajesh
    Rajesh Nitin (@nitin_rajesh) reported

    @Paytmcare You are fraud. Not solve issue

  • janil01654
    ANIL KUMAR JAISWAL (@janil01654) reported

    @Paytmcare @Paytmcare @Paytm I’ve DM’d 4 times but no fix for 25 days. “Access Denied / Hang on tight” appears right after entering my number (OTP screen never comes). Tried reinstall, network reset, other networks/devices. Looks like false device/IP block. Please resolve.

  • _itz_Ashish
    Ashish K. (@_itz_Ashish) reported

    @Paytmcare You are providing inconsistent responses. On one hand, you state that “the scratch card is expired and no longer applicable,” while on the other, you mention that “the concern is being looked into.” I request you to thoroughly review my issue and provide an answer/resolution.

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently @RBI help please

  • DanMahachi
    dan mahachi (@DanMahachi) reported

    @Paytmcare How soon because it's over one month now and you have been saying the same thing through your paytm support system

  • sparten_rahul
    Rahul M (@sparten_rahul) reported

    @Paytmcare bhai, i really like your travel pass feature but why dont you address customer issues? God damn process the refund for the following man. Passenger name - Rahul Maram PNR - NZGYYB No show refund is already processed by Indigo.

  • imtherishi
    इतिहास (@imtherishi) reported

    @Paytm @Paytmcare hello there, I have made a Payment through my Paytm but the transfer is made in a wrong mobile number and the recepient is not answering the call, pls help me to refund my amount immediately, I have made the transaction through @ICICIBank , kindly help urgent 🚩

  • Shah__saab
    Megh Shah (@Shah__saab) reported

    @Paytmcare bsdk flight ke pese bhi le liye aur ticket bhi book nahi ki mc ****** service, never using this crap now

  • AshishP60734377
    Ashish Parab (@AshishP60734377) reported

    @Paytmcare @Paytm hello team, I am not able to cancel the auto payment mandate set in Paytm. Can you please help as the app is not responding once I click cancel payment option.

  • MrigankSingh13
    Mrigank Singh 🇮🇳 (@MrigankSingh13) reported

    @Paytmcare issue with payment

  • DasKushal38192
    Kushal Das (@DasKushal38192) reported

    @Paytm This is quite disappointing, as such offers influence the decision to proceed with the payment. I request you to kindly look into this issue and ensure that the cashback is credited as promised.

  • singhria
    Pramod Kumar (@singhria) reported

    @Paytmcare And to make matters worse, your helpline is a useless IVR loop with no human agents. I switched to Paytm UPI thinking it for Indian brand first — but you proved that it was a huge mistake by me. Fix this refund now! 😡 ​#ConsumerComplaint #PaytmScam #BadService

  • tholaimata
    Zikmaru (@tholaimata) reported

    @Paytmcare I’ve sent a DM regarding restricted access to my account. Please check and assist.

  • KabirShanzil
    Shanzil Kabir (@KabirShanzil) reported

    @Paytm @Paytmcare I'm unable to make any UPI Payment from Paytm App from the past few days, All transactions are getting declined stating "UPI Risk Policy" whereas I'm able to make payments from other UPI Apps easily. And it is so hard to connect to Customer Care thru your app.

  • asweeenmv
    ByAswinmv (@asweeenmv) reported

    @Paytmcare Okay I will be waiting for the issue to resolve as soon as possible

  • Javed_8899
    Hasan Bhai gaming 2 (@Javed_8899) reported

    @Paytmcare Hello meri merchant payments receive nahi ho rahi hain Merchant ID: kFSwgv79122809246062 Registered mobile: 9627589707 Kindly help urgently.

  • Keshavp_1702
    Keshavb (@Keshavp_1702) reported

    paytm has gotten so bad recently. so many glitches, very slow. asked me to fkn change my UPI pin every two months. **** you @Paytm switching to google pay (which has a very seamless and quick onboarding process and a v clean UI)

  • OmShukl78340424
    Om Shukla (@OmShukl78340424) reported

    @Paytm @narendramodi Fraud company he do not buy any digital service from it they will do scam with you big warning to everyone don't buy

  • DenishGandhi17
    Denish Gandhi (@DenishGandhi17) reported

    @Paytmcare That issue is resolved but now another issue is occurring for gold sip scheme.didnt credit gold coin for ongoing gold sip scheme

  • Arihant0808
    Arrrihant (@Arihant0808) reported

    @paytmgold @Paytm When will you repay customer money

  • Prashant_S_Gwl
    Prashant Bhadoria (@Prashant_S_Gwl) reported

    @Paytm No customer care number available, I need urgent help. Application mot opening.

  • YAbhinav96
    Abhinav (@YAbhinav96) reported

    @Paytm i need help