Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Website (23%)
- Transactions (8%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, and Yamunānagar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 1 day ago |
|
New Delhi
|
Mobile App | 10 days ago |
|
Haridwar
|
Transfer | 29 days ago |
|
Bhubaneshwar
|
Website | 29 days ago |
|
Agra
|
Mobile App | 1 month ago |
|
Chhindwāra
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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vishal kumar singh (@vishalromeo1994) reported@Paytm why there is no customer care number I am trying contact they say 24*7 customer support but that AI Assistant is unable to help can I talk to representative how I can talk to resolve my issue howw how?
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Shiva Krishna (@Shiva92350) reportedMy funds have been unjustly put on hold by @PaytmBusiness without any explanation. I’ve raised multiple requests, but customer support is completely ignoring me. This is unacceptable and impacting my finances. Please resolve this and release my money immediately @Paytm
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Sumit Jain (@sumit1904) reported@vijayshekhar @Paytm suddenly the paytm gold balance has been dropped by 70% and from last 2 days there is no one to even explain. No agents, no support just AI bots doing nothing. @nsitharaman
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Suryadev Pushpam (@isuryadev) reported@Paytm @vijayshekhar @mdeora1 Why paytm bank account is not working
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Ajay kumar (@REWADIKHEDIYA) reported@Paytmcare @armurali097 Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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Vishal Deshpande (@vishaldeshpande) reported@100Rabh_Gupta18 @IndianTechGuide @Paytm haha, every other service provider except Gpay since everyone uses it's wallet service
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as (@as_010399) reported@PaytmBank I want my Paytm bank statement for the month of February 2022. Help me with the same. @Paytm @Paytmcare
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Ajay kumar (@REWADIKHEDIYA) reported@Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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Ajay kumar (@REWADIKHEDIYA) reported@Paytmcare Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.
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Bhumi Morkar (@BhumiMorkar) reported@Paytmcare How are we expected to connect to customer care when there is no point of contact for helpline number. My flight has been cancelled 15 days back and still no notification or refund. What is this Paytm?!
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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aqib khan (@KhanKhanaqib30) reported"Facing a major issue with my @PaytmBusiness account. Settlement is overdue despite the expected timeframe, and I’ve been charged for instant settlement fees without receiving the funds. Need an urgent resolution. My ticket/Merchant ID is 500010167702 @PaytmCare @Paytm"
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Harsh (@casperrr_exe) reported@Paytmcare @Paytmcare Are you gonna solve the issue or else I will complain to the consumer court?
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SATS (@MamataP1275) reported@PaytmBusiness Want to return my Paytm Soundbox. Registered merchant number 9641657892 and Device IMEI is 864218065558994. Customer care IVR is stuck and not connecting to a human agent. Please help. @PaytmCare @Paytm
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chintuu (@orpcyOnX) reported@Paytmcare Thanks for your reply sahil, the issue is resolved just now. I deleted the Macrodroid App, then Paytm is working fine now
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sparshhh (@Sparshhh999xD) reported.@Paytmcare you all got the worst customer service
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.
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Pawan Pareek (@Pawanpar248) reported@Paytmcare I have repeatedly requested a Soundbox return, but my tickets are closed without resolution. This service is unacceptable. deactivate my Soundbox. Consider this my final notice; if any further charges are deducted after today, I will be forced to pursue legal action.
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I,m SANTOSH (@ImSANTO39590187) reported@Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.
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Shaikh Rehan (@Sheikhrehan234) reported3 days ago an agent from Paytm came to me and gave me a sound box which stopped working the very next day and they also charged me money, now I am continuously calling but he is not picking my calls @Paytm @Paytmcare
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Vikas Yadav (@VikasYadavA2Y) reported@Paytmcare Pls refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Naveet Bali (@BaliNaveet) reported@Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !
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anish anjana 🧙♂️,🧙♂️ Anomage (@anishanjan89435) reported@Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8764738430 Please solve my problem as soon as possible. Thank you.
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Kartikey Mehta (@kartikey_design) reported@Paytm completely sucks... They are so ****** in terms of thir customer service. I had a bus booked through paytm which is delayed by almost 1.5 hours. Operator is saying it will be late by around 1.5 hr more. And paytm is so bad that they aren't even replying to any tickets.
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Ankur Agrawal (@AnkurAg09) reported@Paytmcare As per normal rule, if any customer not eligible , the offers does not highlight while payment . But it was highlighted to me . I hv applied it. And shows exhausted on next payment. Whose ss is attached . Now do whatever. But it's cheat
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Abhi (@raj_abhish17096) reported@Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me
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Anand Sankar (@saybwala) reported@TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.
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raja (@RajaFabrics) reported@Paytmcare By tomo I will file a case against you and take this matter as serious aligation on you. Any take this up to the ombudsman for sure. you haven't understood the pains of the customer as an financial aggregator. I am so deprived and upset up the way you answered as like so
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YadavVijay (@Yadayvijay1) reported@Paytmcare Booking id last digit make my trip is 8782 and irctc refund processed on 23rd June. When I called paytm customer care replied that my no is not registered-9818952582 while I am daily making transactions from this no
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vikram attorney (@vikram140gulati) reportedFor you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt @Paytmcare