Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (39%)
- Transactions (33%)
- Website (17%)
- Login (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Mobile App | 7 days ago |
|
Jaipur
|
Mobile App | 10 days ago |
|
New Delhi
|
Mobile App | 15 days ago |
|
Yamunānagar
|
Website | 17 days ago |
|
Mumbai
|
Website | 23 days ago |
|
Greater Noida
|
Mobile App | 24 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Yash Jain (@jainyash822) reported@Paytmcare Hi Vinod, It's been 12 hours since the ticket was opened and there's still no update. Why is my registered number blocked from accessing Paytm? Please tell me the ETR. Please DM me if you need any more information but please resolve my issue quickly. @Paytm @Paytmcare #paytm
-
✨ Simran_SidHeart 💙 (@RealSidh1212) reported@Paytm Paytm team, my Paytm app keeps crashing immediately with rooted device detection on Realme 5i (Android 10). Now my account is also blocked while logging in. Please help unblock it urgently.
-
Sneh Dwivedi (@sneh_2208) reported@Paytmcare We are still facing same issue . What is this .If you have detect mony from bank .And not showing in Paytm Lite .It is your fault . We are struggling before 3 days
-
DHRUVPAL SINGH TANWAR 🦁 (@dhruvbanna7773) reported@Paytmcare @Paytm Please help me, mera account 2023 se band h usme mere 2213 rs atak rhe hai vo abhi tk chaalu nahi hua usko please chaalu kariye 8269942997 ye account number hai
-
Subhajit Mondal (@MSubhajitIND) reported@Paytmcare My Paytm Account is Showing under review I emailed but no reply. Please Help me as I have to pay the paytm Postpaid Bill too @Paytm
-
Foger Rederer (@RubberBullet2) reported@Paytmcare Help me too. I'm struggling here like many others with no access to my account.
-
Sudhir Deshmukh (@SudhirDesh1970) reported@Paytm is again down it seems This is what happens when you have a leader like @vijayshekhar From being a pioneer to being a sideline player......
-
Danish Amin (@danish1658) reported@Paytmcare @Paytmcare Its been over a month now, will you still say its been investigated.. do you have any update for me what you have done until today? Why have you gone mute on paytm support, twitter and cpgram portal?
-
AMAN K KASHYAP (@akdominator) reported@paytm help me please one of my friend left her laptop bag in the auto , and paid through paytm. Can you please help with contact details so we can call or message him
-
Shri G (@Shri_3245) reported@Paytmcare @vijayshekhar 10 days passed and still no resolution. Is this Paytm’s customer service standard? No TAT, no escalation, no accountability. Kindly audit your support team before this becomes a major reputational issue for the platform.
-
GAUTAM KRISHNA (@GAUTAMKRISHNA2) reported@Paytm unnecessary deactivate my account it is not a good behaviour with the customer please reactivate my merchant account
-
Dinesh Kumar (@imdinesh737) reported@Paytmcare It has already been quite some time since I reported the issue, yet my account still remains blocked and I’m unable to access my account. This is causing unnecessary inconvenience. Kindly prioritize this issue and reactivate my account immediately or provide a proper resolution.
-
SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare Worst customer service @Paytmcare @jagograhakjago
-
Kunal Chaudhary (@kchaudhary583) reported@Paytmcare @PaytmCheckin My ticket Id 200011682166 raised on paytm help is still pending and no refund or cancellation has been placed. Kindly cancel the tickets as @airindia with PNR 9K36IK has cancelled my flight return journey
-
Satyabrata Ray (@SatyabrataRay15) reported@Paytm My mobile no bearing 7008217093 access denied issue still not resolved even after messaging to paytm cares.Inhave been using Paytm for last 10 years if this continues how can I trust this.Plz resolve the issue
-
bits of threads (@bits_threads) reported@Paytmcare I DM extra debited detail , wanted to credit back ASAP ITS THE MATTER OF 14-3-26 , Becoz the problem with u guys I already shifted to another app ..not realiabel seriously
-
Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported@Paytm unable to access my account
-
Anurag Mishra (@anureyan) reported@Paytmcare @X The access to customer care is only allowed through the app. Once I can't access the app how do I raise a complaint.?
-
Kautilya (@phsenag) reported@Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw
-
vivek verma (@vivi7275) reportedVery disappointed with @PaytmBusiness Business. A payment collected on 19 May 2026 was supposed to be settled on 20 May, but the amount is still not credited to my bank account. Support is giving no proper resolution. Stopping Paytm payments until this is resolved. @Paytmcare
-
Vinayak Naik (@vinayaksn) reported@Paytmcare Your Android app crashes saying there is malicious app on the phone. I don't have any malicious app on my phone. I cannot submit a ticket since the app is crashing. Please tell your developers to fix the issue.
-
Kautilya (@phsenag) reportedI downloaded @Paytm app on someone's phone and denied sms access still it auto fetched the otp when all the permissions were OFF. this is very concerning, Uninstalled Immediately after that. @vijayshekhar
-
Ahmad Arsalan (@Ahmadarsalan001) reportedDear @Paytm , @Paytmcare Today suddenly I got logged out of my paytm app. I thought due to some security issues it automatically logged me out. I tried logging in again but it started showing me that your account is blocked. Please help me Resolve the problem.
-
Vaibhav Sharma (@VaibhavSha93481) reportedIt has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing
-
Sk Ranjiith (@RainaRa49346818) reported@Paytmcare there is no response from your side and I am facing problem phone number is blocked for accessing paytm
-
Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.
-
notsosweetsatan (@sonotsw33t) reported@Awakeningu14 @SonOfBharat7 @Paytm Did you sell your old used phone to someone recently and before this UPI issue occurred?
-
C R Sankar (@sankar_cr) reported@Paytmcare 8870070043 is the contact, is this issue getting fixed ?
-
GKd (@gauravuhb01) reportedDear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @indusi
-
Shilpesh Shah (@Shilpesh1807) reported@OfficialSBICare i'm sharing you the upi refrence for one my refund transaction,the issue is it's refunded on the old bank account associated with @Paytm that is not active and closed few years back, it's need to be transferred in source account upi refrence: 591965171426