Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: New Delhi, Ahmadābād, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 23 hours ago |
|
Yamunānagar
|
Website | 3 days ago |
|
Mumbai
|
Website | 9 days ago |
|
Greater Noida
|
Mobile App | 10 days ago |
|
Hyderabad
|
Login | 23 days ago |
|
Dārjiling
|
Transactions | 30 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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KKinDel (@KulshreshthK) reported@Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare hi, its been long time now but still thete is no update on my issue. Please reply and kindly do the needful at the earliest. @Paytmcare
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Sarika Raj (@SarikaRaj257522) reported@Paytm sold me a 20k worth gift card for MakeMyTrip valid for 1 year but it was blocked because of technical glitch since Oct 25(record showed redeemed at Lenskart 5k worth). They fixed this two days before expiry date (6th April) and now don’t want to take any responsibility .
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KKinDel (@KulshreshthK) reported@Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Navid Khan (@navid_5500) reportedDear @Paytmcare, trying to get support for Postpaid loan closure has become impossible. You don’t have a proper customer care number, and the contact number listed on the web is not working. How are customers supposed to get assistance for foreclosure/NOC/closure issues?
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PRAHLAD KUMAR (@PRAHLAD76688735) reported@PaytmBusiness kitna preshan krwata ho mere pass sound box diya nhi or 125 har month kata ja rha hai mere name pe sound box bhi issue Kiya gya hai @Paytm @Paytmcare please solve my problem
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Neelesh Purohit 🇮🇳 (@aapkaneelesh) reportedDear @Paytmcare i am also having this same issue from yesterday and unable to use the app. please help us urgently @vijayshekhar ji please help
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ankit (@ankitagrawal750) reported@ConsumerHelp_ no update from @Paytmcare please help
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Dinesh Meena (@DineshM73992280) reported@Paytmcare @imakrazvi Please help me
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Reyazus Salekeen (@reyazus) reported@Paytmcare @Paytm The level of my 30 days patience here is almost legendary. The ask, however, is refreshingly simple, kindly process refund before Airlines shuts down. With ur bank license now suspended, perhaps selling flight tickets is next in line. Adhere to Professionalism!
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INSANEGAMERZ (@Pro_Banda420) reported@Paytmcare The merchant (Kuku FM) has already confirmed that my refund was initiated, but the amount is still not reflecting in my account. I have also shared the refund reference number with support via email. Please help track and resolve this issue urgently.
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Xavier PRabhu (@xavierprabhu) reported@nearbuy @Paytmcare @Paytm its been almost 6 weeks have done that with no reply or closure. superb customer service and response times. to believe was one of your frequent users.
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MR Aasif Khan Khan (@MRAasifKhan01) reported@Paytm i have done a transaction and money has been deducted but yet not received in recivers account this is bad service
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Itsnoneofyourbusiness (@SrishtiRan87970) reported@Paytmcare How ? Kindly tell me. Do you have the ticket Id? Do you have any necessary details ? This is exactly how you sush down that day too @Paytmcare @Paytm
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Hemant Kumar 🇮🇳 (@HemuBhartiye) reported@canarabank Your base branch is not helping me. Finally I will file a case against you and @Paytm then the court will decide and you will chargeback. Worst services. You think the customer is fool
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Anuja Doshi (@DianaMistr71491) reported@Paytmcare no reply what kind of service is this
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anoop (@anoop1402) reported@Paytmcare can someone look into why I am unable to access my PPBL account?
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Abdul Samad (@Abdulsamad2011) reported@Paytm kindly help me with my flight ticket issue as its an emergency. @Paytmcare kindly help at the earliest. Already sent DM its been more thn 3hrs
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Denish Gandhi (@DenishGandhi17) reported@Paytmcare That issue is resolved but now another issue is occurring for gold sip scheme.didnt credit gold coin for ongoing gold sip scheme
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WAKA (@wasimak010) reported@Paytmcare I have booked and cancelled ticket on Irctc website and payment done via Paytm QR code scan but after cancellation on 30.04.2026 still refund amount not received in account, so please do needful.
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Prashant Bhadoria (@Prashant_S_Gwl) reported@Paytm My application not working same error no 61007 even after re-installing app. Cannot even search for help because every I time I go for it redirects to the application which is not opening
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Abdul Samad (@Abdulsamad2011) reported@Paytmcare still waiting for response. How many years,months,weeks,days u need just to resolve a simple issue @Paytm
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Pavankalyan (@Pavanka28124471) reported@Paytmcare I have sent everything what you need ... please help me
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Shrirang Tambe (@tambe_shrirang) reported@Paytmcare I am not able to login to paytm app which is required for mobile number change, since I don't have outgoing facility on that number. I can receive otp but there is no provision to login to app with otp alone. What kind of stupid design is this where one can't even login to app?
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Neelesh Purohit 🇮🇳 (@aapkaneelesh) reportedURGENT ATTENTION @Paytmcare @Paytm SINCE 2 DAYS I AM NOT ABLE TO USE YOUR APP DUE TO ERROR 61009 FALSE DETECTION.... I AM TOTALLY STUCK AND NEED YOUR URGENT IMMEDIATE FIXATION
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The_BL (@BL_Dangi) reported@Paytmcare No action and no call till date... That is your service
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Naveen Bodwani (@NAVEENBODW77392) reported@Paytmcare help to solve my issue regarding my sound box my soundbox charges in 5 min dischrge in 2 min something does not speak payments battery issue sound issue
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Enosent Vista (@EVista22440) reported@Paytm did fraud with me and I am also unable to connect worst service ever
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Nikhil (@nikhil_talreja_) reported@Paytm does not have an option or any phone number available to connect directly with the customer care executive, the AI they're using is disgusting and it is really helpless, The company like this cannot rely on only just AI, all issues cannot be understood by AI.
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satyam kumar (@satyamk76748190) reportedPaytm fools their customer by cancelling their flight ticket by self to earn commission but don't think about mental harrasment of customer with involvement of airline company. I will lodge complaint in consumer court for mental harrasment. @Paytmcare @IndiGo6E @MoCA_GoI