Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/28/2026 15:55

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (58%)

    Transactions (58%)

  2. Login (25%)

    Login (25%)

  3. Mobile App (17%)

    Mobile App (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chandigarh, Ludhiāna, Meerut, Bhopal, Jewar, Chennai and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Transactions
IndiaChandigarh Transactions
IndiaLudhiāna Transactions
IndiaMeerut Login
IndiaBhopal Mobile App
IndiaJewar Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Cj70809911 Cj (@Cj70809911) reported

    @SonaliCharan @Paytmcare Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • jaydip4m jaydipsinh chavda (@jaydip4m) reported

    @Paytmcare my sbi acount did not receive my refund amount 10k rs please my issue

  • susil_rt Susil Kumar Samantaray (@susil_rt) reported

    @Paytm @Paytmcare Today I paid my electricity bill through ur aap. But the amount deducted from my card and the amount created in the paytm is less. I tried to connect with you through 24×7 Help line. But I failed. Kindly help me out or call me .

  • rdhk58 jb (@rdhk58) reported

    @Paytm complain Dear sir My order Paytm fastag but Oder mish Mach Not complete product Not yus your fastag in charge my account Pales help me ***Emidetly my Paytm fastag close sir

  • jsamal527 JYOTI RANJAN SAMAL (@jsamal527) reported

    @Paytm Very bad service please don't use paytm

  • pyneni1993 pyneni venkatesh (@pyneni1993) reported

    @Paytm You will say that you are best service provider but transactions made using Paytm are failing in last one month and no action from your team to look into customer issues.Before giving ads,just check and address customer issues so that they will have faith on you

  • SonaliCharan Sonali Charan (@SonaliCharan) reported

    @Paytmcare Seriously you connect , you resolve . How ? Is been 2 days and my money is not reverted back to my account. I have been continuously asking paytm to help .

  • KaranMi13629861 Karan Mittal (@KaranMi13629861) reported

    @jsamal527 @Paytm That's means money got stucked in UPI server. This happened with me so many times. Money got deducted from my account and the merchant also declines the transaction. Also Unable to find transaction details in UPI service provider history. In this case amount is refunded in 72 hr.

  • deepali_gandhi Deepali Gandhi (@deepali_gandhi) reported

    @Paytm my product is not delivered and delivery executive taken OTP.... customer care not addressing the issue

  • ariftop32 Arif Mohammad 🇮🇳🇮🇳 (@ariftop32) reported

    conversation with @JioMart they given me refund reference number and told me talk to bank.After conversation with @ICICIBank they told me talk to @Paytm and ask about a mail regarding money refund but customer not respond After 25 days refund money not credited to my account 1/2

  • Kapy407 Kapil Goyal (@Kapy407) reported

    @Paytm @Paytmcare Its been more than 4 days and no help from your side. Why such horrible customer service?

  • ariftop32 Arif Mohammad 🇮🇳🇮🇳 (@ariftop32) reported

    2/2 I don't know who are responsible for this, @JioMart @ICICIBank and @Paytm please resolve my issue and refund my amount and it should be credited in my Bank account .I don't have enough time for these kind of things. Last option is consumer court.Thank you.

  • Relevant735541 Suraj (@Relevant735541) reported

    @Paytmcare When i am trying to signup its showing- Sorry, the account sign up is declined as the system surveillance bot has detected some suspicious activity. In case you feel it is a mistake please reach out to our customer care

  • TanviTodi Tanvi Todi (@TanviTodi) reported

    Paytm Fastag not working, I have been trying to contact you for quite some time now, Please respond at the earliest @Paytm @Paytmcare

  • thesilent_voice The silent voice (@thesilent_voice) reported

    Hello @Paytm @Paytmcare My payment is pending from last 3 days . No update yet. Help me

  • HARSHTY57189568 HARSH TYAGI (@HARSHTY57189568) reported

    @Paytmcare need help kindly check inbox

  • Animesh50800152 Animesh Nath (@Animesh50800152) reported

    @Paytm I have made a transaction of ₹5000 on 7th September 2021 but the traction failed and the amount was debited from my account. upi id 125062390298 Ticket no 3105283062 I spoke to my bank's manager and he asked me to seek help from PAYTM. Please help me get back my money

  • Deba_RTI Deba Prasad (@Deba_RTI) reported

    @Paytmcare @Paytm Showing error while reactivation of savings account. Kindly help.

  • SonaliCharan Sonali Charan (@SonaliCharan) reported

    @vijayshekhar @paytm @Paytmcare it's seems you people are fooling innocent people around. Plz resolve the my issue or you want me to file a complain in consumer court. Plz revert my money

  • PREETPA58524995 PREETPAL SINGH (@PREETPA58524995) reported

    @Paytm Very worst service provider

  • dipansh11202471 dipanshu (@dipansh11202471) reported

    @Paytmcare please help me and reply on my query reference number

  • SonaliCharan Sonali Charan (@SonaliCharan) reported

    I have done a transaction through paytm on 7th sept amount has been deducted but not credited back to my bank account . Bank is asking to contact paytm and now paytm is not responding. Plz help me @Paytm @Paytmcare

  • Naved80405541 Naved (@Naved80405541) reported

    @Paytm Its easy to open an account on paytm but now i want to close my paytm account its tooo difficult . Please help me in closing my account.. Ticket Id is 3104968365. Please close this account as soon as early.

  • Animesh50800152 Animesh Nath (@Animesh50800152) reported

    @Paytm I made a transaction of ₹5000 on 7th September 2021 but the traction failed and the amount was debited from my account. I spoke to my bank's manager and he asked me to seek help from PAYTM. Please sort this issue and help me get back my money.

  • jsamal527 JYOTI RANJAN SAMAL (@jsamal527) reported

    @Paytm Hi My problems is I transferred 5000 through UPI money deducted from my account but payment history /notification is now showing that payment so I'm unable to watch UTR/UPI I'd, so my merchant need payment screenshot

  • Ketan_Parekh_ KetanParekh (@Ketan_Parekh_) reported

    @Paytm ticket booking system has stopped working. Tried in different different mobiles also. But PayTm system failed.

  • jaydipsinhji18 Jaydip chavda (@jaydipsinhji18) reported

    @Paytmcare @iamAnjyKR Why r u not reply my issue ??

  • LIGER_NATION LIGER (@LIGER_NATION) reported

    @Paytmcare Its almost 15 hours after the transaction failed but the no response from your side... I have send the required details via dm... Help me

  • sud284 sudhir pal (@sud284) reported

    @Paytm @Paytmcare upi reference no- 125107292872. Amount deducted from bank a/c but transaction got failed. Please look into this. I am raising it here bcoz it seems like call helpdesk agent dont have information how to handle this issue

  • Mehebub33729644 Mehebub alam (@Mehebub33729644) reported

    @Paytmcare My Paytm account block hogaya