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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 61% Mobile App (61%)
  • 18% Transactions (18%)
  • 13% Login (13%)
  • 5% Website (5%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Noida, Pānīpat, New Delhi, Chhindwāra, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.

CityProblem TypeReport Time
Noida Transactions 2 days ago
Pānīpat Login 2 days ago
New Delhi Transactions 2 days ago
Chhindwāra Transactions 2 days ago
Bengaluru Mobile App 2 days ago
Sūrat Mobile App 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare @PaytmBusiness my Paytm Business account is also not working

  • JGavahora
    Jim_GAVahora (@JGavahora) reported

    @DrAbhishek_Ind @Paytmcare Waymint. Some tech glitches- server down for some users. U R the lucky ones like me !!

  • Mr__Vig
    Vig (@Mr__Vig) reported

    @Paytmcare Hi, Please let me know the status of the tickets, both pertain to the same issue: 3391147332 200012428170 @PaytmBank @Paytm

  • singhaarav243
    Aarav singh (@singhaarav243) reported

    @Paytm Bc cigarette bhi phoonk li h ab payment ni kr paa rha hu 😭 Is server down ???

  • MeherHemantt
    Hemanta Meher (@MeherHemantt) reported

    @Paytm @PaytmBusiness Your internal mismanagement should not become a customer's problem. My Soundbox return (EO887528444IN) was successfully delivered via India Post, but your team still claims it's not received and asks me for POD. Verify your warehouse and resolve this

  • Singhrohit9956
    Rohit Singh (@Singhrohit9956) reported

    @Paytmcare @vijayshekhar sir please paytm customer care is to poor service please solve my issue travel voucher issue

  • sanjuravi
    Ravi Mangnani (@sanjuravi) reported

    @Paytm @Paytmcare Facing login error: "Warning [00000] Device environment is not correct." My device is secure, unrooted, & fully updated. Please help resolve this security lock. #Paytm #PaytmCare #PaytmIssue

  • BrownBoi07
    Abhi$hek Hindustani (@BrownBoi07) reported

    @Paytmcare Ria no support over dm and no progress has been shared

  • PriyanathDan1
    Priyanath Dan (@PriyanathDan1) reported

    @Paytm I need help on ticket # 200012415311 and 200012415333

  • rana_yatan
    Yatan Rana (@rana_yatan) reported

    My Soundbox(Device ID: 869100074306497) is not working. It worked only while charging earlier, but now it doesn't turn on at all. Your chatbot keeps repeating the same responses. Please connect me to a human executive and arrange a replacement or technician visit ASAP. @Paytmcare

  • astik01x
    Astik01x (@astik01x) reported

    Pathetic service by paytm, My credit card bill payment via Paytm is stuck 'Pending' for around 2 days, Due date is in 2 days. App ticket raised but no human response. Phone helpline is automated and repeatedly points to useless chatbot. Please resolve immediately. @Paytmcare

  • Dh83150Dheeraj
    Dheeraj Rajawat (@Dh83150Dheeraj) reported

    @Paytmcare why I am unable to connect to customer care my 4500rs extra deduct

  • SatyamGurung
    Satyam Gurung (Modi ka Parivar) (@SatyamGurung) reported

    Pathetic service @Paytm most unreliable always having some or the other issues. Currently I’m being said “BAD NETWORK” while all other apps are working perfectly fine.

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Kya ghanta application hai be tum logon ka , Every single time call comes or goes, it only goes to automated voice support, Not even a single Live agent @PaytmBusiness @Paytm Most useless customer service I have seen, only ******* boys, not even a single Live agent.

  • Saffron_is_
    Sandeep (@Saffron_is_) reported

    @Paytm @Paytmcare @Paytm I had a good amount of money in my Paytm Wallet. After changing my phone and logging into the same account, my wallet balance is showing ₹0. The money is missing. Please help me restore my wallet balance as soon as possible.

  • sameergoyal
    Sameer Goyal 🇮🇳 (@sameergoyal) reported

    @cassbdb @Paytm Actually AWS was down and hence a lot of services went down globally …

  • suren_investing
    Surender Singh, CMT,FDP (@suren_investing) reported

    @vijayshekhar , your Paytm service sucks..if there are any frauds, nobody responds in either online chat an ur AI chat both has lower IQ than 5 Yr old..Please get u house in order on such simple issues before projecting on cutting-edge tech @Paytmcare

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device

  • MayaRao
    MayaRao (@MayaRao) reported

    @Paytm Is the system down? Unable to pay, says secure connection could not be established.

  • ameen_yours
    ameen_yours (@ameen_yours) reported

    OD338047890390305100 for this order id on 10 july u didn't receive my 50 rupees voucher yet help me fast I did a payment of 194. @Paytm @Paytmcare

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm My contact number is 9852914218 @Paytmcare

  • jagatkhimani
    Jagat Khimani (@jagatkhimani) reported

    @Paytm @Paytmcare Paytm down since 2-3 hours, anyone facing issue with Paytm ?

  • nwsAbdullah
    Muhammed Abdullah (@nwsAbdullah) reported

    @flyspicejet @Paytm Extremely disappointed. We were informed at the airport that SG-472 was cancelled, and SpiceJet staff confirmed a full refund for both onward & return tickets. Now SpiceJet asks us to contact Paytm due to a group booking, while Paytm isn't resolving the issue!

  • pankx00019
    Pankaj Sharma (@pankx00019) reported

    @UPI_NPCI @Paytmcare are u sleeping or what .. my money is struck due to your **** platform

  • mnegiUK
    The Unbiased Commentator (@mnegiUK) reported

    @Paytm worst customer service provider, not solving customer problem

  • om_rohit7
    रोहित 🇮🇳 (@om_rohit7) reported

    @Paytm Hlo @Paytm i am unable to login my paytm account from 20 June and not resolved my problem

  • notnowshay
    Zolpidem (@notnowshay) reported

    Is @Paytm down?? @Paytmcare

  • Shakshi44579903
    CA Shakshi Agarwal (@Shakshi44579903) reported

    @Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm @Paytmcare

  • SanjayDBafna
    Sanjay Bafna (@SanjayDBafna) reported

    @Paytmcare So no solution, no help @vijayshekhar Why @Paytm you are one of respected brand and your are behaving like bankrupt ?