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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Mobile App (44%)
  • 19% Transactions (19%)
  • 19% Website (19%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

CityProblem TypeReport Time
Haridwar Transfer 9 days ago
Bhubaneshwar Website 9 days ago
Agra Mobile App 22 days ago
Chhindwāra Mobile App 28 days ago
Jaipur Mobile App 1 month ago
New Delhi Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    Worst service ever experienced no one tried to contact me till now @Paytmcare @Paytm

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare kindly initiate the refund od the fraud done by paytm travel, y r u not responding n so slow @Paytmcare

  • Aftabkhan_23
    Aftab Khan (@Aftabkhan_23) reported

    The @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare

  • gupta_rohit4
    Rohit Gupta (@gupta_rohit4) reported

    @ICICILombard @Paytm Worst experience, booked car insurance yesterday, still not able to get the inspection done. Who is going to bear the challan now? Your customer care us useless Break in number: 1000676838 Paytm Order Id: 27153842533

  • kumarsatissh
    Kumar Satish (@kumarsatissh) reported

    just called @PaytmMoney for their support. Getiing an IVR message that they are on holiday on the occassion of Eid. whaaat?? In which timezone these people are living? it was few days back!! Requesting @Paytmcare to please look into it!!

  • theden03
    Khair (@theden03) reported

    @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

  • SatishPathakCSC
    Khoj Khabari (@SatishPathakCSC) reported

    @Paytmcare @PaytmMoney I need a customer care call for my issue about SIP. I have tried all option but could not be possible to connect please help about my SIP its a big amount

  • ImSANTO39590187
    I,m SANTOSH (@ImSANTO39590187) reported

    @Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.

  • Aviii1902
    Avinash Gupta (@Aviii1902) reported

    @Paytm Splits before 18/April are not showing up ??? Wtf is wrong with u guys ... Can't operate a feature smoothly

  • urskondaiah
    kondaiah bollineni (@urskondaiah) reported

    @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

  • Isolate21261459
    Yours (@Isolate21261459) reported

    @Paytm @Paytmcare My paytym box is not working at my shop please resolve the issuse asap

  • BeingBalendu
    Balendu Dubey 🇮🇳🇮🇳 (@BeingBalendu) reported

    @SuryodayBank @Paytmcare Your wrist service in postpaid business lack of the things that happened to pay the bill after that amount was automatically deducted from the account these things happened twice such a pathetic and ridiculous thing happened every time

  • BINAYNIMODIA
    Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported

    @Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm

  • saikartik95
    saikartikbns (@saikartik95) reported

    @Paytm @Paytmcare A upi refund from a merchant has not been credited to my upi linked bank account while it is showing as a credit in my balance and accounts section. Your help chatbot is not helpful at all. Pls resolve

  • neerajkashyap88
    Neeraj Kashyap (@neerajkashyap88) reported

    Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    @Paytmcare It’s not my problem, what to do now??

  • yadavyogesh89
    Yogesh Yadav (@yadavyogesh89) reported

    This is a complete failure of service! @PaytmCare replaced my device after so much harassment, and the new Soundbox died within 3 days. Who will compensate for my business loss, @vijayshekhar? Stop giving automated replies and resolve this now! Ticket ID: 500009091758 @Paytm

  • Tareek_Aaryan
    Tareek Aaryan (@Tareek_Aaryan) reported

    @PaytmBusiness @Paytmcare @SMFGIndia My complaint is already under review with SMFG and Paytm. However, today multiple auto-debits of INR 620 have been processed from my account while the loan adjustment and due calculation issues are still under investigation.

  • gaurishpassi1
    Gaurish Passi (@gaurishpassi1) reported

    @Paytmcare Hey Sahil, How deep are you in this issue that there’s been no response for the past 11 hours from the Paytm team?

  • SahniAstro
    Rajeev Sawhni (@SahniAstro) reported

    @Paytmcare There is no problem from paytm only the payment denied by the bank

  • fornavneet1
    nav (@fornavneet1) reported

    @Paytm @Paytmcare unable to download the statement. Ur ai isn't working. No customer care at all. No agent

  • harshrbhatt9
    Dr. Harsh Bhatt (@harshrbhatt9) reported

    @Paytmcare worst customer support. No one is replying to mail or anything. Cant get my refund of my flight booking. For more than 18 days. Cant connect to customer care number also.

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • KanikaBakhai
    Kanika Bakhai (@KanikaBakhai) reported

    @Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap

  • GyanDixit4
    Gyan Dixit (@GyanDixit4) reported

    @Paytm hi, don't u have any cust helpline or email to reach out to u for support? I can't delete PPB account as I can't delete an automatic pmt tagged to it. Ur Paytm Assit bot is barely of any help. What should I do? Send u complaint by post to ur registered address with MCA?

  • TheManTheMyth07
    The Man The Myth 07 (@TheManTheMyth07) reported

    @Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?

  • amal_prasanth
    Amal Prasanth Kumar (@amal_prasanth) reported

    @Paytmcare made a self account money transfer at 7pm today and still now it is not credited. @Paytm again started playing with peoples money... Solve the issue and give my money back

  • shiv2512
    Rudrashiv (@shiv2512) reported

    @Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!

  • Saurabhpathe1
    Saurabh pathe (@Saurabhpathe1) reported

    @Paytmcare @Paytm has useless bot customer service sitting on ticket for past 24 hrs and no resolution big claims of digital India @vijayshekhar

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    @Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.