Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/29/2026 15:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • NahtaAniket Aniket Nahta (@NahtaAniket) reported

    @Paytm 3- I had email to soundbox support but I didn't got any help form them also. So please concern my problem and help me.

  • HuzaibKhan5 Huzaib Khan (@HuzaibKhan5) reported

    @Paytmcare @PaytmMoney Fraud has been done from your part. You have blocked my account. I am unable to contact to higher authorities in PAYTM. If my issue isnt solved and money is not given back. I will keep tweeting against PAYTM

  • whistle_bajao The Whistleblower 🇮🇳 (@whistle_bajao) reported

    hey @ZEE5India I bought a gift voucher through @Paytm but the same is not redeemable on your website. is it some type of #scam ??

  • VijayMadire Vijay Madire (@VijayMadire) reported

    @Paytmcare What is the status of my issue. Why It's not yet cleared?

  • VickyKu13621184 ᏉᎥፈᏦᎩ ᏦᏬᎷᏗᏒ ᏖᏂᏗᏦᏬᏒ (@VickyKu13621184) reported

    @Paytmcare I have raised KYC related ticket in your app 20 days ago, till now I have not received a single reply from your side. This is the worst customer support I have ever seen!!

  • Jaskira39974335 Jaskirat (@Jaskira39974335) reported

    @Paytmcare call me i have issue 8437322816

  • HuzaibKhan5 Huzaib Khan (@HuzaibKhan5) reported

    @iftikharmn387 @Paytm I Have tried everything. In last they blocked my number. I am not even able to login to my Paytm I'd. The fraud has been done by officials in Paytm

  • keerthu1006 keerthu10061@gmail.com (@keerthu1006) reported

    @Paytmcare This has one of the worst customer service I have requested for account closure on july 21 and after many emails, texts and tickets they sent my account closure Sms on 12th August. I find that my Paytm account is still linked to my bank account#worstcustomerservice

  • avinash_0415 Avinash (@avinash_0415) reported

    Hello @Paytmcare , @flipkartsupport @amazonIN I would like to close my pay later accounts permanently... Please help me to delete my accounts..!

  • madinabanu14 madina banu (@madinabanu14) reported

    @Paytmcare Hello sir please help me my paytm account is blocked

  • Tusshharspeaks Tushar Patel (@Tusshharspeaks) reported

    @Paytmcare Still waiting for the customer service call... Paytm is Seriously going from bad to worse!! Just pathetic

  • HelloKanhaiya Aditya Rajpurohit (@HelloKanhaiya) reported

    @Paytmcare i am a merchant and my issue is not resoloved from so far , more than 15 days , your team is kust wasting time , daily 50,000 revenue loss to us and also for you as PG is not working on our store. Merchant ID GIFTOO30421423462072

  • Siddhan62024853 Siddhant (@Siddhan62024853) reported

    Hi @Paytmcare @Paytm why your responses are so late?i am trying to resolve my concern since 10 days but not getting any help.ticket id-3207370750 #paytm #paytmuser

  • Harshjh77995539 बेरोजगार हर्ष झा (@Harshjh77995539) reported

    @dealsandloots @Paytm @vijayshekhar Same problem bro

  • Abhishe35093729 Abhishek Khatri (@Abhishe35093729) reported

    @Paytmcare After having such a pathetic service of Paytm and have been waiting for a month, now I am in deep thinking and didn't understand how these company still exists..bhai sahi mein sab doglapan hai.

  • MadhanChowdary6 Madhan Chowdary (@MadhanChowdary6) reported

    @Paytm @Paytmcare i booked train ticket and it failed but money deducted. You people will charge gateway charges asap without fail, but when it comes to refund it takes 3-5 days what a reclase service

  • shivankgupta21 Shivank Gupta (@shivankgupta21) reported

    @PaytmBusiness @paytmbankcare @Paytm I am unable to write down my daily expenses due to this. The whole day expense I used to write at EOD in my expense sheet. Now I forgot why I paid the money. Remove that silly message so that I can enter my own comments.

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm would have to say your customer support for POS machines for merchants is quite useless. Multiple complaints and tickets raised yet no resolution. No wonder your stocks prices are sinking

  • BadriVishalMi15 बद्री विशाल मिश्रा (@BadriVishalMi15) reported

    I want to close my paytium postpaid account but it is not getting closed please help @Paytm @Paytmcare @PaytmBank

  • Alienmanidhan Bharanidharan (@Alienmanidhan) reported

    @Paytmcare i have done kyc for paytm postpaid. Till now i didnt used postpaid option. Now im trying to access it but the paytm postpaid page buffering and timeout. This issue i am facing nearly 1 month. U guys not even having seprate customer care voice support

  • Jayupreti J Upreti (@Jayupreti) reported

    @Paytm @Paytmcare just paid my electricity bill but the bill invoice is not downloading and I have prepaid recharge meter so I am unable to recharge it without the code. The mail I have received from you is also not working #paytm

  • HelloKanhaiya Aditya Rajpurohit (@HelloKanhaiya) reported

    @Paytmcare i already did and also got confirmation from your team.. but till today no help.

  • Harshi1905 Harshita (@Harshi1905) reported

    @Paytm Request to unblock my Paytm account. Facing this issue last few months and I have tried multiple times to connect with @Paytmcare but there is no response regarding this issue. This is seriously very disappointing @vijayshekhar. Kindly provide the solution.

  • ShaitanGaming93 Shaitan Gaming (@ShaitanGaming93) reported

    @paytm @paytmcare @paybank Please Help me, I want to close #paytmpostpaid Account on urgent basis. I am unable to find any option for deactivation

  • pran_i Pranay Sanam (@pran_i) reported

    @EcomExpress_Ofc @jagograhakjago kindly help resolve above issue. The stupid @Paytm cheap bozos are definitely trying to pull a scan on me! Every day it says out for delivery and no body calls me but says delivery attempted.

  • khebduki .बस!. (@khebduki) reported

    @Paytm didn't get the cash back yet even after mail serious service is slow

  • Surinder0390132 Surinder Singh (@Surinder0390132) reported

    @Paytmcare If someone wants to talk directly with customer care executive then ?

  • Surajit_Das01 SURAJIT DAS (@Surajit_Das01) reported

    @Paytmcare I want to change my UPI ID. My mobile number is visible anyone via my upi id, And I Faced Some Privacy Issues, Every Day Lot's People Calling me And Disturbing me Aslo Lots of people send me payment request. Please help to change my UPI Id.

  • pawanv86 Pawan Verma (@pawanv86) reported

    @Paytm i have business machine of Paytm it not working from last 15 days have tried to reach your executive but they are not responding please advice @vijayshekhar

  • LiteUltraLite चौधरी (@LiteUltraLite) reported

    @Paytmcare I am unable to close my paytm postpaid account, I have tried everything, help needed. @PaytmMoney @PaytmBank