Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (57%)
- Login (21%)
- Website (14%)
- Transfer (7%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 15 days ago |
|
Kolkata
|
Login | 17 days ago |
|
Varanasi
|
Login | 19 days ago |
|
Dehra Dūn
|
Login | 19 days ago |
|
Delhi
|
Mobile App | 21 days ago |
|
Kolkata
|
Mobile App | 28 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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AN_SA 🇮🇳 (@AN_SA90) reported@Paytmcare Hi Team, There is no option to connect with a live agent on Paytm. Every time it shows me a ticket that is being worked. Why can’t you tell me the timelines by when can I expect a revert or refund on my issue. Will refrain next time to use Paytm for vouchers. @Paytmcare @Paytm
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Parvinder Singh* (@saini_69) reported@Paytmcare Paytm lite is not working
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Bhola (@Arpit0717) reportedPls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda
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Fair Deal Seeker (@fairdealseeker) reported@Paytmcare Gold Purchase Session Expired Transaction Blocked: "We regret the inconvenience, but this transaction does not currently meet therequirements of our internal security criteria." Getting this error on flight booking gold offer Pls help
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The notorious banker (@kishus456) reportedHow many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????
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Priyanath Dan (@PriyanathDan1) reported@Paytm I need help on ticket # 200012415311 and 200012415333
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NAEEM AND SONS TRAVELS (@nms_travels) reported@Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA
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Satyajeet Sahu (@Satyaje72890300) reportedHey @Paytm @Paytmcare, it’s been over 2 MONTHS since my flight refund of ₹5,253 was processed by the airline, but it hasn't reached my bank account! Multiple emails sent to your support team have been completely ignored. Is this how you treat your customers? Please resolve ASAP!
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Zero Margin (@Pragyesh09) reportedRaise an issue with ticket id 200012365086. It's been 4 days but the issue is resolved yet. @Paytm @Paytmcare such a pathetic service by you team
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ashleysha yesugade (@ashleysha) reported@Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!
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Prashant Chouhan (@prashant8129) reportedHey @PaytmCare @Paytm, I am unable to open the Bank / Fixed Deposit (FD) page in the app. It's continuously failing to load. Kindly check this glitch and resolve it ASAP so I can access/redeem my FD! #Paytm #PaytmBank #AppIssue
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Vishal anand (@Vishalanand451) reportedPlease help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm @Paytmcare
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Sahil Yadav (@ydav_sahil) reported@Paytm need help in cancelled cheque of paytm payments bank
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Human First (@venkat1962) reported@AnuragC1106 @Paytm dump paytm and for Gpay...problem solved
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmCare @PaytmBusiness @paytm URGENT: I am unable to change my settlement setting to 'Next Day Payout' due to a continuous server error on your dashboard. Same-day multiple payouts are causing SBI to flag my savings account, risking a freeze! Bank change is also on hold. Please fix this ASAP! #Paytm #PaytmBusiness #BankingIssue
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Abu Qumar (@QumarShaikh) reported@Paytmcare If the merchant received the payment, share a settlement/transaction ID or proof I can show them. Why should the customer keep running between Paytm, the bank & merchant? I paid via Paytm—please coordinate with your merchant and resolve it. Ref: 619609903653
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Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported@NPCI_BHIM Hey @NPCI_BHIM It’s confirmed that this issue is not going to get resolved. No-thanks for your BEST service. I’ve uninstalled the app on my device. Hey @Paytm you’ve got new user who is going to use it as a primary app and share with others as well.
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Md Shahzada (@Shahzada_77) reportedHi @Paytmcare, I'm facing Error [61009] – "Malicious application detected" on Paytm v10.83.5. All other UPI and banking apps work perfectly on the same device. This issue is only with Paytm, so I'm uninstalling it. Please investigate and fix this.
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yugalll (@mib0098) reportedpathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.
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CA Shakshi Agarwal (@Shakshi44579903) reported@Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now
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Sunil Ingle (@SunilIngle21293) reported@PaytmMoneyCare Hi @PaytmMoneyCare , it is very disappointing to see your way of handling customer issues. It has been around 10 days since the tickets are raised and yet the same answer and no update on what is going on, I am including towards reconsidering your services. @Paytmcare
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Devesh Jha 🕉️ (@0x_devesh) reported@PaytmBusiness @vijayshekhar @Paytmcare If you don't want to keep customers, then why do you have the platform, just end it. AI has been deployed in the name of customer care, it is not able to handle it, will customer all die out of frustration? I had just one small complaint that the money is coming directly into my account. Why do I need a business account? If I want to receive payment directly, then I can do it through any normal UPI.But you people or I closed your FIR directly without any solution, what nonsense is this?
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Sandeep (@Saffron_is_) reported@Paytm @Paytmcare @Paytm I had a good amount of money in my Paytm Wallet. After changing my phone and logging into the same account, my wallet balance is showing ₹0. The money is missing. Please help me restore my wallet balance as soon as possible.
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Saurabh Rawat (@saurabhrawat199) reported@Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.
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Anand (@Jha_AnandA) reported@Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar
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Nikhil (@kumarnikhil2209) reported@Paytmcare The scan and pay widget stopped working
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Dheeraj Rajawat (@Dh83150Dheeraj) reported@Paytm why I am notable to connect customer care my 4500rs extra deduct
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bits of threads (@bits_threads) reported@RBIsays @BankofIndia_IN @Paytm helo , I had 4 times unauthorised transaction from bank of India , first one 237 4 times , I debit only once but paytm debited 3 times more total 948 ,contact bank many times , log in with bank but the bank always has error
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vishnu poddar (@VISON2233) reported@Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday
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Karthik Malyala (@malyalakarthik9) reported@Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?