Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/24/2026 12:10

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Login (20%)

    Login (20%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • durjoydatta Durjoy Datta (@durjoydatta) reported

    Today I wanted to take an auto ride aur auto wale bhaiya ne bola cash nahi, Paytm kardo! And ofcourse he had @Paytm QR Code. So I used my recent favourite service #PaytmUPILITE. Single click, and it never fails. Ka-ching and Done!🤑

  • RISHABH25111965 Rishabh Mishra (@RISHABH25111965) reported

    Dear @Paytm , My landlord payed me 3500₹ on the date of 3 December 2022 but still don't receive the pavement yet. I have complaints various times but still don't get the resolution. Reference I'd : 233702216980 Please resolve the problem.

  • ajayreddysatti9 Ajay Reddy (@ajayreddysatti9) reported

    My @Paytm account is blocked as fraud transaction on it. I contacted @Paytmcare and @PaytmCybercell but no response from them. I am getting depression due to that. We have saved our money for sister's marriage. Please help me in this to resolve as soon as possible. It is urgent

  • TapendraYogana1 Tapendra Yoganandi (@TapendraYogana1) reported

    I am raising ticket from last 15 days on paytm, but I am not getting any hearing from paytm, unwanted charges are being imposed by paytm,I request you to call me and solve my problem @Paytmcare @Paytm @PaytmBank

  • SRIRAMOJUH ʜᴇᴍᴀɴᴛʜ ꜱʀɪʀᴀᴍᴏᴊᴜ (@SRIRAMOJUH) reported

    Though my paytm postpaid payment completed still i didn’t received my NO DUE CERTIFICATE in mail . Paytm promised me that i would receive my NOC on or before 10th of march but no proper response and service . Such a disappointed service from reputed one @Paytm @Paytmcare

  • kush81947508 kush (@kush81947508) reported

    Dear @Paytmcare @Paytm is there any update on my issues

  • GhaiPriyankaa Priyanka Ghai (@GhaiPriyankaa) reported

    Paytm thinks that they can really fool the customer every time with all ease and no one is going to say anything for their professionalism. Great going👍🏻👍🏻👍🏻 @Paytm @Paytmcare

  • Nikhilandchill Nikhil Dawani (@Nikhilandchill) reported

    Hi @Paytmcare, I am unable to reset my passcode, I am entering the correct last 4 characters of my ID but I am being told that are the characters are incorrect. Please help.

  • RachitNagaich Rachit Nagaich (@RachitNagaich) reported

    I have booked a LPG cylinder from Paytm 10 days ago still no update pathetic service @Paytmcare

  • ihussain360 Irshad hussain (@ihussain360) reported

    Worst customer care service @Paytm @PaytmBusiness

  • onemanGirraj one man girraj (@onemanGirraj) reported

    Hlo @Paytmcare cheak your postpaid bill why 400extra Always fake bill I ready to pay 1035 Check my passbook i use 1000rs 3 time and pay time to time Look why lutt customer @paytmbankcare please provide me a small loan and help So I come back

  • Arpit29824904 Arpit (@Arpit29824904) reported

    The worst customer service award goes to @Paytm, literally trying to contact their customer representative from past 2 hrs but they are just playing with my time.

  • aaryanp83964410 aaryan patel (@aaryanp83964410) reported

    Hey so bed service form @Paytmcare @Paytm they block my account when i try to unblock error showing technical problem.... when my account unblock???

  • Moonhzrk Sandipan hazarika (@Moonhzrk) reported

    Hello Team @Paytm @Paytmcare Why is my account Blocked ??? I had tried a alot to unblock but I can’t.. so please help me out Asap..

  • AgyaniMaanav 🐼 (@AgyaniMaanav) reported

    Hey @Paytmcare I want to permanently delete my account and followed all steps through 24x7 support but still no help. Kindly do the needful

  • akashsi36679285 akash singh (@akashsi36679285) reported

    Sir I have paid the bank of baroda credit card bill on 17/03/2023 through paytm (my paytm account is linked to canara bank) but bank of baroda has not received the payment. please help me The last date for my bill payment is 20/03/2023I am having a lot of mental trouble. @Paytm

  • shivam33111501 shivam (@shivam33111501) reported

    video kyc service in paytm just sucks i have being waiting since last 11-12 days ... this is not done @Paytm @Paytmcare

  • megziet Megha Tyagi (@megziet) reported

    Is there a way to call @Paytm and just speak to their customer care without being given set of services to choose from. What if my query is Unrelated to all the options given. @Paytmcare @PaytmMoney it's frustrating.. no where on the app can I find the relevant ticket to raise.

  • RAMJAT78 #Ramratan Jitarwal (@RAMJAT78) reported

    Please Help me @paytmbankcare @Paytmcare @Paytm

  • RahulMutha23 Rahul ***** (@RahulMutha23) reported

    Dear @Paytm @Paytmcare from 16 February 2023 I had dispute raised in my account for a failed amount by the customer and later it was deducted from my Paytm business account for the failed amount. Still I didn't got a proper response. More than 50 complaint has been raised.

  • dexter19888 @dexter88 (@dexter19888) reported

    Hi @NPCI_NPCI, @Paytmcare I would like to deactivate my #paytm #Fastag. But I m not seeing any option on the app for the same. Kindly help deactivating my fast tag.

  • sohilvadhvaniya Sohil Vadhvaniya (@sohilvadhvaniya) reported

    dear @Flipkart @flipkartsupport i order 2 time, i paid via @Paytm wallet ,total amount 1088(609+479) one item cancelled by your seller i get only 435 rs refund, i ask customer care why i get only 435 insted of 479, she dont know, i said cancel 2nd item and give me full refund.

  • arvindpandeya  Arvind Pandeya (@arvindpandeya) reported

    Worst service @Paytm @Paytmcare they say that they have 24*7 support but its only IVR, no one comes on phone or even on chat. I rase a ticket and they close it saying its solved. No one calls or chat #BadService #Useless

  • andysarhadi નવીન નોલેજવાલા (@andysarhadi) reported

    Hello @Paytm Payment gateway is required for our educational institute website. Can paytm provide payment gateway facility to us now?

  • prcinspirations Pradumn R. Chourey (@prcinspirations) reported

    Hi @Paytmcare IRCTC paid you money. But you didn’t return it to me. What’s the issue.

  • mourjo_sen Mourjo Sen (মোর্য্য সেন) (@mourjo_sen) reported

    Hey @Paytmcare I am trying to close my account and have provided all the consent required but I am still running in circles with your support agents. Can you help me close my account?

  • subhranil03 Subhranil Debnath (@subhranil03) reported

    I tried to transfer money from Paytm wallet to Paytm bank but the transaction is in pending state from 3 days and the money is debited from Paytm wallet,customer care said to wait for 3days for refund but still I haven’t got my refund Please help me out @vijayshekhar @RBI @Paytm

  • ragava_16 ragava_16 (@ragava_16) reported

    Hey @paytm i dm'd my issue. Pls revert back.

  • Saurabh1521 Saurabh Pandey (@Saurabh1521) reported

    Paytm customer care don't know how to resolve issues. I am unable to do any transaction through my Paytm wallet,customer care don't know to resolved,although I found phone number and email is blank,due to which no transaction is happening. @Paytm @Paytmcare @PaytmBank

  • iAkshay_17 Vengeance (@iAkshay_17) reported

    Paytm is asking mobile verification in order to transfer money but when I tried application is failing to verify my mobile number.. Please help @Paytmcare