1. Home
  2. Companies
  3. Paytm
Paytm

Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 9: Problems at Paytm

Paytm is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.

CityProblem TypeReport Time
Dārjiling Transactions 2 hours ago
Bengaluru Mobile App 9 days ago
Ahmedabad Withdrawals 19 days ago
Alīgarh Transactions 23 days ago
Qādiān Website 26 days ago
Kolhāpur Mobile App 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MdShoai72221339
    Md Shoaib Akhtar (@MdShoai72221339) reported

    Hyy..Paytm payment bank account not opening please help Kyc is pending..please solve this problem @Paytmcare

  • itsgautamgupta
    G A U T A M 🌟 G U P T A 💓|🇮🇳 (@itsgautamgupta) reported

    @Paytmcare Hello I had taken a loan from paytm app on 3rd October . I had done all the process but the amount has not been credited yet. 3 days have been crossed Please look into the matter and resolve this issue. I had DM the details.

  • account_paytm
    Paytm Payment Bank (@account_paytm) reported

    @_akash_panwar_ @Paytm @vijayshekhar Customer Care call now📞 //9382000368// customer service 24*7 hours available any problem solved now

  • JustAshish1039
    Ashish Kumar (@JustAshish1039) reported

    @Paytm Whatever it is, if it's via Paytm it gonna stuck. Like your customer support

  • drvivekbns
    Dr Vivek Singh (@drvivekbns) reported

    @Paytmcare worst fastag service.low balance.happened twice inspite of sufficient balance

  • account_paytm
    Paytm Payment Bank (@account_paytm) reported

    @Moin26_ @Paytmcare @Paytm Customer Care call now📞 //9382000368// customer service 24*7 hours available any problem solved now

  • abhinav02913419
    abhinav anand (@abhinav02913419) reported

    @Paytmcare @PaytmBusiness , what kind of absurd service so you provide? Everytime , representative come and make false promises and the area manager are such unqualified, unprofessional guy who doesn't even know how to talk. Chor hai bhai chor hai Paytm business chor hai.

  • Shashid98971723
    Shashidhar Reddy (@Shashid98971723) reported

    @Paytmcare no one customer care or responding for my problem. I want to pay my postpaid bill. But it was being cancelled .if extra charge will come i will complete at court

  • trader36439137
    Bog (@trader36439137) reported

    @Paytmcare @paytm @vijayshekhar Yesterday evening I did recharge of my paytm fastag 2 times of amount ₹2000 through cred using my credit card. Both Transaction were successful...but that money (₹2000×2= ₹4000) still not added in my paytm wallet.Plz help..i can share details

  • drvivekbns
    Dr Vivek Singh (@drvivekbns) reported

    @Paytm @NHAI_Official worst fastag service ever expirenced.inspite of sufficient balance always showing low balance.kaithi tol plaza Varanasi

  • SagarGupta28718
    Gyani_Baba (@SagarGupta28718) reported

    @Paytm please solve my issue why you charged higher amount more than due

  • Dapinder1007
    Dapinder Singh (@Dapinder1007) reported

    Guys don’t get fooled for paytm 24x7? Support , it’s more that 48 hrs no solutions till now !! Ticket being closed automatically without solution!! @Paytmcare @Paytm #badexperiencepaytmcare

  • Preetika_Tandon
    Preetika Tandon (@Preetika_Tandon) reported

    @vijayshekhar I have sent you and paytm 100s of tweets but there is no firm reply. I did not expect this from paytm. What does this mean “ we are working on it”. This is the reply for months!!!! I hope to hear from you. Atleast do something @paytmgold @Paytm

  • shy_biskut
    chai_biskut (@shy_biskut) reported

    @Paytm wtf I made a 99 rs transaction and got a 100 rupee debit FIX YOUR ****

  • account_paytm
    Paytm Payment Bank (@account_paytm) reported

    @DagarRavideep @Paytmcare Customer Care call now📞 //9382000368// customer service 24*7 hours available any problem solved now

  • bishnoi_kanwar
    KANWAR PAL BISHNOI (@bishnoi_kanwar) reported

    @Paytmcare My Account is inactive ।।।।।what are reason is inctive।।plz Help me

  • ShaileshwarK
    SKR (@ShaileshwarK) reported

    Paytm Postpaid not working after clearing the due before due date.... pop-up msg "we are facing some issues" @Paytm @Paytmcare

  • realsurjeet
    Surjeet (@realsurjeet) reported

    @Paytm @Paytmcare my CC payment still shown processing even after 5 days. Trying to cancel the payment but no success. Even had DM on issue but no resolution. Worst service by Paytm. 😡.Refund my amount immediately else will take legal route

  • account_paytm
    Paytm Payment Bank (@account_paytm) reported

    @Guru42977240 @Paytm Customer Care call now📞 //9382000368// customer service 24*7 hours available any problem solved now

  • AnshulY27276278
    Anshul Yadav (@AnshulY27276278) reported

    @Paytmcare No issue solved from last two days

  • account_paytm
    Paytm Payment Bank (@account_paytm) reported

    @abhishekav1291 @Paytm @Paytmcare Customer Care call now📞 //9382000368// customer service 24*7 hours available any problem solved now

  • Juned86069057
    Juned (@Juned86069057) reported

    @PaytmBusiness @Paytmcare @NPCI_NPCI I purchased Paytm Sound Box But he can't Deliver and Paytm app show Delivered But I cannot Received And Also Deduct 125rs per month charge I want deactivate Please Help Me

  • oshim_jain
    Oshim Jain (@oshim_jain) reported

    @Paytmcare Your in-app service is nowhere in the picture. It’s been more than a week since i raised the complaint and still no reply from your executive

  • VPSingh71077459
    Singh P V (@VPSingh71077459) reported

    @Paytm U r cheater Paytm U have charged for sevice but didn't provide service

  • dazzlled4love
    chandan kr suman (@dazzlled4love) reported

    @Ram_Rathinavel @Paytm And after tweet lots of fraud call will come, so I think Paytm is direct connected to cyber crime also this company must shut down by the Indian government, but Indian gov is just busy in shuting down in pubg(BGMI)

  • account_paytm
    Paytm Payment Bank (@account_paytm) reported

    @princeojha2000 @Paytmcare @Paytm Customer Care call now📞 //9382000368// customer service 24*7 hours available any problem solved now

  • oshim_jain
    Oshim Jain (@oshim_jain) reported

    @Paytmcare You have replied me through DM but where’s the solution? My credit score is getting spoiled just because of your mistakes and you guys don’t have time to resolve the issue

  • gonasantosh
    Venkata Sandeep Gona (@gonasantosh) reported

    @Paytm @Paytmcare @PaytmBank Ticket I'd: 3224244376, no resolution provided by the team and still the ticket is in open state even after providing all the necessary information. Each time new executive will reply and asks about the issue. Pathetic customer service experience

  • REHANdew
    KASHIF AZEEM (@REHANdew) reported

    @Paytmcare I have booked 3 train tickets from paytm through my HSBC credit card end with 8089 and cancelled the ticket but refund process is to some wrong account of Bank of Bahrain. This is very serious issue and I will take this to RBI if not resolved ASAP. 9711321707

  • RupeshS14706381
    The SongSter'Z (@RupeshS14706381) reported

    Hey, @Paytm I'm your existing customer since 2017 and my Kyc is suspended and when I submit me real documents to do Kyc it get rejected so many time. And now I'm frustrating from your this issue I've complained but they also not getting my questions properly. Please fix this.