Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (40%)
- Transactions (30%)
- Website (15%)
- Login (10%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, and Alīgarh.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Mobile App | 2 days ago |
|
New Delhi
|
Mobile App | 7 days ago |
|
Yamunānagar
|
Website | 9 days ago |
|
Mumbai
|
Website | 15 days ago |
|
Greater Noida
|
Mobile App | 15 days ago |
|
Hyderabad
|
Login | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Your Support (@Yoursupport24) reported@Paytmcare @sooryavanshi_0 Same problem occurred they blocked paytm
-
Pradeep Bari (@PradeepBari5) reported@Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport
-
Ramakrishna (@Krishram190795) reported@Paytmcare @Paytmcare I am struck with the paytm gold, not able to sell due to unresolved issue. Can you expedite the resolution?
-
mr_om_098 (@Guptaji7Ji) reported@Paytm @Paytmcare please help me i can't do any transaction 🙏😭
-
shafeequddin 8601 (@S860192529) reported@Paytmcare My Paytm Soundbox replacement ticket is pending since 9 May. No callback received yet. Soundbox is completely not working. Ticket ID: 500008479698. Please help urgently.
-
CaptainNadine196 (@anshtrused) reported@Paytmcare I am unable to login my account from the many days please solve this
-
Avinash (@Avinashpuniya27) reportedReally disappointed with @Paytm @Paytmcare support @DGCAIndia I booked a SpiceJet Delhi → Pune flight via Paytm for 30 March 2026. The flight was cancelled by the airline itself, and on 5 April the airline confirmed that my refund of ₹7,934 had already been initiated.
-
sanchit (@SanchitRah20804) reportedFunny how @PaytmTravel replied instantly on Twitter saying “we’ll help you”and asked me to DM them. Its been 3 days since I sent the DM and again no reply. Public replies for image, silence in private when it’s time to actually solve the issue. @Paytmcare . Still no replies btw
-
Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat@Paytmcare I didn't recd any help in DM @vijayshekhar
-
pawan kumar (@pawank_r) reported@Paytmcare The resolution shared is generic one and not working i have specifically mentioned. Need soon skillful mind to look into it @Paytmcare . Hope I am able to convey myself
-
Sanju08 (@sanjayputtur1) reportedPlease check Ticket ID: 200011610213. A fu d related issue remains unresolved and requires urgent manual intervention. Kindly DM o arrange a backend review at the earliest. @Paytmcare
-
Subhadeep Kanungo (@Subhadeep_K) reported@Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.
-
Ayush Shukla (@afor_Ayush) reported@PaytmCheckin @Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?
-
Ramakrishna (@Krishram190795) reported@Paytmcare paytm gold team not able to resolve the issue for the last 10 days and they are not providing update as well
-
Ravi singh (@BuntyAthsolia) reported@Paytm Where's our God damn money u scammers your paytm bank not working since 24 april
-
Shravan Guriya (@GuriyaShravan03) reported@Paytmcare @Paytm My issue has not been resolved yet?...what are you doing??... it's more than 3 months
-
sushant shetty (@ImSShetty) reported@Paytmcare unable to use food wallet nor can access to check balance on app from last 3-4 days. Whats the issue
-
Rahul Chaudhary (@Rahul14644681) reported@Paytmcare my account is temporary block
-
sanchit (@SanchitRah20804) reportedFunny how @PaytmTravel replied instantly on Twitter saying “we’ll help you” and asked me to DM them. It’s been 3 days since I sent the DM and again no reply. Public replies for image, silence in private when it’s time to actually solve the issue. @PaytmCare
-
NoBotsForSupport (@NoBotForSupport) reported@ishita0909 @Paytmcare @Paytm Bot support has become a serious pain point. I am calling it out and fighting for better. Let’s get real human support restored! #NoBotsForSupport Repost by tagging them. Let me know if I can help here by reposting your issue.
-
VARADARAJ (@VARADAR36779348) reported@Paytmcare No one called no call received, I am getting calls from others without any issue for your information
-
Chetan Shetty (@ChetanShet48541) reportedI ordered Amul icecream from Swiggy and applied for the paytm coupon which mentioned flat 50 rs cashback but still it's not credited and the part is Swiggy customer service team is not responding properly as usual, worst customer service ever @SwiggyCares @Swiggy @Paytm
-
William (@Williamsingh_) reported@cricketpuns @Paytm @Paytmcare Reaching the agent on their helpline is impossible. Social media can help. But the response could hardly be called timely.
-
Vipul Raghav (@VipulRagh83322) reportedPaytm just swallowed 2 days payment on behalf of sound box charges which is even not in use from last 1 year without even giving message of deduction and any in app notification just swallowed all my 2 days hard working money @Paytm @PaytmBank @Paytmcare
-
Abhishek Harwani (@_Human_Male) reported@Paytm @GetBookCAB The AC is broken. I paid for an AC Sleeper. I got an AC Seater. Now I don't even have the AC. I am sitting in a sealed metal box in May heat in Rajasthan with no window openings. This is not an inconvenience. This is a health hazard.
-
Subhadeep Kanungo (@Subhadeep_K) reported@Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.
-
santosh (@casantoshprasad) reportedHello @vijayshekhar @Paytmcare is shitt Irrespective of ****** chatbot appoint some individuals who can actually connect to customer or stop this **** called @paytm .
-
Kunal (@kunal_cs) reported@Paytmcare They resolved the issue citing some other cashback offer for a transaction made on 07/05/2026. This is not what my issue pertained to. The complaint raised was regarding the Flipkart transaction I had made on 08/05/2026 with UPI reference number 302178464736.
-
Aditya (@AdyitSngh) reported@Paytmcare @NPCI_NPCI I'm facing a error in my paytm app. It's showing "malicious app detected" because of this I am unable to do transaction. Kindly solve the issue. I've submitted my complaint to @Paytmcare, but no action or any reply was received from their side.
-
Avinash (@Avinashpuniya27) reported@Paytmcare Appreciate the response @Paytm @Paytmcare, but this issue has already been ongoing for will be close to 2 months within the next 10 days.Since then, I’ve continuously followed up through tickets, escalation, and emails. At this point, I would really appreciate a concrete update.