Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (54%)
- Website (23%)
- Transactions (8%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, and Ahmadābād.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 5 days ago |
|
New Delhi
|
Mobile App | 14 days ago |
|
Haridwar
|
Transfer | 1 month ago |
|
Bhubaneshwar
|
Website | 1 month ago |
|
Agra
|
Mobile App | 2 months ago |
|
Chhindwāra
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Nemo🐠 (@indiaredeem) reported@Paytmcare Respond to the customer !! not me @CaneCitizenUno
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Sandeep Keshri (@Sandeep9119) reported@Paytm @Paytmcare why are you all not even bothering to reply and resolve the issue of the customer are you serious
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himanshu sharma (@idiotic734) reported@Paytmcare Hi @Paytmcare Hemat, Thanks for your prompt response! When i will expect this issue resolution. I am not able to use my bank services because of auto pay
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Bhavesh chandel (Advocate) (@iamB_Chandel) reportedExtremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.
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Ravneit singh (@Ravneet02377119) reported@paytm your payment link is broken
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raja (@RajaFabrics) reported@Paytmcare By tomo I will file a case against you and take this matter as serious aligation on you. Any take this up to the ombudsman for sure. you haven't understood the pains of the customer as an financial aggregator. I am so deprived and upset up the way you answered as like so
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Ashish Dwivedi (@AshishD69007140) reported@Paytmcare mam You can help me paytm se reliving letter chahiye mil nhi pa raha paytm customer care number nhi lagta email id not working & customer paytm hayring default please help me ashish Kumar employee code. 10125109 mo. 6392084254
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Mukund (@Mukund_rdd) reported@Paytmcare I opted for the Alternative Travel Plan Voucher while booking railway ticket PNR: . The train has already departed but the ticket is still showing in waitlist. I have not received the voucher yet. Please issue the voucher immediately. Support ticket id: 200012145866
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vishal kumar singh (@vishalromeo1994) reported@Paytmcare You are not replying I have message you why pay service too slow should I stop using paytm or what there are alternative you are going to loose your important customer i think
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Vaibhav Jindal (@Vaibhav_Web3) reported@Akashm7901 @Paytmcare @PaytmBusiness Same issue with me bro
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Govind Deshwal (@govinddeshwal01) reported@Paytmcare Hi @Paytm, I have already sent you a DM with the required details, but I haven’t received any response yet. My ₹843 is still stuck, and the insurance company has confirmed they have not received the payment. Kindly check my DM and resolve this issue at the earliest. This delay is causing unnecessary inconvenience.
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Karthik Malyala (@malyalakarthik9) reportedDespite multiple calls and follow-ups, I received no timely response. After 3 days, I was informed that the voucher was finally working. By then, my journey was already over, and I had arranged alternate transport using my own money.@PaytmTravelCare @Paytmcare
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Aadarsh Mittal (@aadarshmittal1) reportedI need help on my soundbox i don't even remember having a soundbox recently when i was trying to order a soundbox its showing rental due and there is 2 profile running on my number please help @Paytmcare
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CitizenCane (@CaneCitizenUno) reported@Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm
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Apoorv Agrawal (@wowapoorv) reported@bsnl_care Please resolve the issue I’ve made a reacharge of 997 and its nit yet done @jagograhakjago @Paytmcare resolve or refund
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Khoj Khabari (@SatishPathakCSC) reported@PaytmBusiness @Paytmcare i have ordered paytm sound box but due to unprofessional behaviour of delivery partner they marked delivered take otp and now denying to deliver at my location.Please help about it
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Nitin (@Nitin87665767) reported@bsesdelhi @Paytmcare Why is not update the payment in your portal ?? Very baad service @bsesdelhi
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..
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धैर्य | Dheeraj (@HealthFIPassion) reportedDear @Paytmcare - not sure if you handle PayTmMoney customer queries as well…
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @PaytmBusiness @Paytmcare Post DM, i have not received any response, could you please check this issue on priority?
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Siddharth Kumar Choudhary (@iamskcofficial) reported@Paytmcare I am trying to withdraw my money from many days but I am not getting any help from @Paytmcare @Paytm
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Shubham (@ShubhammBtr) reported@Paytmcare Hi, I'm unable to see the option to send you a DM or message. Could you please enable DMs or let me know an alternative way to contact you regarding this issue?
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Ataul (@Ataul489) reported@Paytmcare How much time it will take to resolve the issue, Tomorrow is the last day of coupan.@Paytmcare @Paytm is it scam you are doing?
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The Silent Øne🎭 (@Pranshu_xo) reported@Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam
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Dev Kumar (@devkumar89500) reportedaccidentally deleted my old KYC account on my registered number, and now a fresh new account has been created automatically. Your support emails are not working and calls are not connecting. Please help me restore my old account. Urgent! @Paytm @Paytmcare
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, the online payment takes up to 3- 5 working days. Kindly check the status after the given time period.
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संजीव कुमार /Sanjeev kumar 🇮🇳 (@sanjeev2548) reportedHi @Paytm why I am not able to see my daily SIP @Paytmcare ,what a. Shame you are playing wit the customer money @vijayshekhar
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Sujit Pingale (@Sujit13) reportedAlso, if you have enabled AutoPay, verify which app is processing your payments. If it’s charging an unnecessary platform fee, consider disabling it and paying through a service that doesn’t charge extra. Be an informed consumer. Compare before you pay. @PhonePe @Paytm
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Gforgoat (@bigheadsayshi) reported@Paytmcare @Vrindavana2025 My issue hasn’t been addressed wow @Paytmcare its been more than 10-12 hours
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venkatraju (@venkatraju) reported@Paytm I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.