Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/09/2026 07:50

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
IndiaBahādurgarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AbuAlMahdiSidd2 Abu Al Mahdi Siddique (@AbuAlMahdiSidd2) reported

    @Paytm By mistakenly I ordered Paytm sound box .now I want to return it please help me ,I tried to contact so many days but I'm unable to connect a call for two months please take it back

  • _ak____47 Milind Konde (@_ak____47) reported

    @Paytmsuport9382 The issue is already shared @Paytm @Paytmcare

  • ManojSa77743010 Manoj Saini (@ManojSa77743010) reported

    @Paytm Tickets IDs 3247875187, 3247948599, 3248250105 were closed without resolving the issue..why customer are being harassed in name of kyc.. Why the process is Complex and paid. Why retail kyc point, courier partner are involved why it is not online, pending since 26/11/2022

  • mustafamiofficl Mustafa I (@mustafamiofficl) reported

    @Paytm @Paytmcare plz advice how to deactivate Paytm soundbox as your customer care number are unable to reach.... The monthly rental is unnecessary deduction which was not explained by your executive at the time of sale.. Pls do the needful

  • KrmalikSandeep SANDEEP मलिक 🥃 (@KrmalikSandeep) reported from New Delhi, National Capital Territory of Delhi

    @Paytmcare dear paytm my query is resolved with in 24 hour. But above social media handle try to cheat me.. Can you please help to block this handle?

  • BehuraDebi Debi Prasad Behura (@BehuraDebi) reported

    @Paytmcare Please resolve my issue

  • SUNNY99814769 SUNNY (@SUNNY99814769) reported

    @Paytmcare Very bad service

  • WasimAn70545400 Wasim Ansari (@WasimAn70545400) reported

    @Paytmcare My paytm account has been blocked, since last 13 days all kyc documents have been given and then declined please help me

  • KiranSh28286508 Kiran Sharma (@KiranSh28286508) reported

    @Paytm @Paytmcare Hey, I have been trying to unblock my account from many days, sending the documents again and again but nothing happening , please look on the issue and fix it as soon as possible.

  • JaiJaypee1993 Shri Krishna (@JaiJaypee1993) reported

    @Paytm how one can talk to your customer care executive?

  • KhanShahil3303 Shahil (@KhanShahil3303) reported

    I was using paytm payment bank last 2 years but suddenly due to kyc issues my account got blocked and it shows contact customer service .i tried to call customer service on customer care number but it didnt contact to customer service.@Paytm @Payt Care please resolve my issuue.

  • Sagar18171154 Sagar (@Sagar18171154) reported

    @Paytmcare I want to change my kyc, can you please help me?

  • SUNNY99814769 SUNNY (@SUNNY99814769) reported

    @Paytm @PaytmBank Very bad service I am send money my frnd 5k money deducted my account..but not received.. Transaction is processed Very bad service

  • PiyushM35011710 PiyushMishra (@PiyushM35011710) reported

    @Paytmcare @paytmbankcare please help! I am still waiting for unblock

  • iamskr22 Sandip Kumar Rauth (@iamskr22) reported

    @Paytmcare @PaytmBank @Paytm will you give me update regarding my ticket number 3249750202. I'm facing lot of problem as my money stucked in Paytm

  • helppoorpeopl16 help poor people (@helppoorpeopl16) reported

    @Paytmcare @paytmbankcare @RBI Dear sir,mam My account last 4 days block i leave Mumbai rentel room home expenses my allready al document submit but Paytm not unblocked my account please told me what can I do

  • urstrulyduddu Duddugunta Ravindra (@urstrulyduddu) reported

    @Paytmcare this Paytm is cheating everyone blocked their accounts and holding amount and using amount of innocent people...I never seen such worst customer service...don't use paytm..iam requesting everyone and file complaint against Paytm in consumer court....

  • BehuraDebi Debi Prasad Behura (@BehuraDebi) reported

    @Paytm Dear team My number is 7504638199 One of your customer agent call to me for my postpaid payment amount. He told me if you have pay 447 then your lone is closed. But teel now it will be not close and now your agency call me to pay rest amount. Please resolve my ASAP

  • AbhiShek190692 Abhishek Pandey (@AbhiShek190692) reported

    @Paytmcare Thanks @Paytmcare for not responding. Big help !

  • Deepak7792 Deepak Dhakad (@Deepak7792) reported

    I booked movie tickets on paytm and cinema cancelled the show because of low occupancy but i didn't get any refund yet and paytm help and support system is not responding to my message and help request @Paytm @Paytmcare

  • saurabhHD Saurabh Kumar (@saurabhHD) reported

    @Paytm @Paytmcare tomorrow I have sent 5000 to my cousin brother from my paytm app but he didn't get the money even he never used paytm business account but in my paytm account showing that he has paytm business account. Your support team not replying me properly so what can I do

  • KhanShahil3303 Shahil (@KhanShahil3303) reported

    sorry @Paytm your customer service is not good. I tried to connect to customer service to resolve my issuue regarding paytm payment bank. But i was not able to connect the customer service to solve my problem.

  • bishnoi10sanjay sanjay bishnoi (@bishnoi10sanjay) reported

    @Paytmcare its been 50 days and my account is still blocked. Paytm either transfer my money to my another account or unblock my account.u cant block someones money for 50 days.otherwise i am going to take legal action.

  • mariabrto_ Maria Barreto (@mariabrto_) reported

    @WasimAn70545400 @Paytmcare You want to recover your account or hack any account, send a message to @Henry_recovery1 on twitter, he will help you out

  • mstrarjunyadav Arjun Yadav (@mstrarjunyadav) reported

    @vijayshekhar @PaytmBusiness @Paytmcare.My Paytm merchant account has become inactive, regarding this problem we have followed the rule many times through customer care and unknown calls but nothing has been Will I be able to use Paytm merchant account for this lifetime or not?

  • gautamharshit3 Harshit Gautam (@gautamharshit3) reported

    @Paytmcare @Paytm day 4 and still no reply from you.... endlessly waiting for you to resolve my issue

  • akshatsharma267 Adv. Akshat Sharma (@akshatsharma267) reported

    NOT concerned at all ..... Poorest Customer Experience What type of Bad Case Practice is following by @PaytmBusiness @Paytm Bought a POS Machine on 1st December... SALES TEAM WAS CONSTANTLY FOLLOWING UP IN EVERY 1 HOUR BEFORE MY PURCHASE BUT NOW ONCE I Bought no one is there..

  • Sharoozkhan5 Sharooz khan (@Sharoozkhan5) reported

    @Paytmcare I raised my complaint via dm on dec 12, provided you with everything you asked for. And still after 8 days, there is no update on my complaint? @vijayshekhar Sirji get your company affairs in order. Your customer care is making a fool out of your customers

  • BehuraDebi Debi Prasad Behura (@BehuraDebi) reported

    @Paytm Date of Oct 14 one of your customer agent call me to payment postpaid amount. And he told me if you pay 447 your loan will be closed. But teel now issue is not resolved .so please resolve my issue as soon as possible

  • ManojSa77743010 Manoj Saini (@ManojSa77743010) reported

    @Paytm DTDC courier partner not delivering letters to customer & it tells to paytm that customer didn't receive it.. Very funny.. There is no sms, email,call, intimation from paytm, courier partner about the delivery of kyc residence verification, Customer at least priority