Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 02/01/2026 14:20

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • aniket61 Aniket Paul (@aniket61) reported

    @Paytmcare @paytmbankcare is your server down?

  • Satisksk Satish Singh Kushwaha (@Satisksk) reported

    Please let me access my account so I can transfer my money back. I promise to never use @Paytm again. @Paytmcare

  • sj6983768 sam jain (@sj6983768) reported

    @Paytmcare @vijayshekhar sir please look at this amount is meagre but sir think how many of them are facing this sort of problem and if 10 lac are facing this then it's an amount of ₹2.5 crore in cash back which related to flipkart offer so sir plz help

  • vkbgzp VINOD KUMAR BHARDWAJ (@vkbgzp) reported

    @Paytmcare Sir your assistant not helping in help section 24×7 i am more time requesting but no one help me....

  • AbhayyyxD Abhay (@AbhayyyxD) reported

    @Paytmcare hello i need help wtf is this?

  • hppy_vipin Vipin Kalra🔗🇮🇳 (@hppy_vipin) reported

    @PaytmBusiness Keen to help? No update even after more than 3 hours. That's not professionalism. @Flipkart team pls confirm from all customers regd such cashback offers. @Paytmcare

  • Pratham13027516 Pratham (@Pratham13027516) reported

    @BCCI @Paytm It's beyond believe that 5 back to back toss lossing it's ok when it comes to sch tours bt when this **** happens during crucial WC matches this hit's us

  • ohokammar Ammar Ahsan Khan (@ohokammar) reported

    Is @Paytm down @Paytmcare ?

  • panwaractress Sangeeta panwar (@panwaractress) reported

    Hi, As informed earlier, your Google Play recharge of Rs 5000 against the Order ID 18322003847 was successfully processed at our end. We regret to inform that Paytm has no role in processing the refund,once the transaction gets successful at customer's end @Paytmcare @GooglePlay

  • Mohan_gupta89 Mohan Gupta (@Mohan_gupta89) reported

    @Paytm Paytm is definitely not like DAD but it’s just a business application because your customer care in inaccessible, inhuman, non-personalised, seeking no feedback if customer is addressed and being just mechanical robotic kind. So you can not be Dad alike please.

  • MitDon16 M D (@MitDon16) reported

    @Paytmcare That resolution is not correct. Tech issue was your mistake not mine. How can you reject my refund? Pls issue my refund else I wl go to comsumer forum. Don't betray your loyal customers.

  • arun_apsingh The Starving Buddha🇮🇳 (@arun_apsingh) reported

    @UIDAI Hi, ordered PVC Card for my wife through your online website, payment deducted twice from my @Paytm account but order was not successful due server error @Paytmcare please help..

  • Satisksk Satish Singh Kushwaha (@Satisksk) reported

    Suddenly, @Paytm has blocked my account recently. I have talked to customer care but they are not helping at all. Kindly look into the matter. I have already mailed many times yet no solution from your side. Please get me access to my account so I can get back my money. @Paytm

  • Sukuprathi Sukumar shetty (@Sukuprathi) reported

    @Paytmcare your customer service is dead or alive @Paytm @vijayshekhar

  • sj6983768 sam jain (@sj6983768) reported

    @vijayshekhar @Paytmcare @Paytm sir your company services are degrading day by day as i sent my query 2 days ago and still no response it's like it doesn't exist in india i messaged them and when i tried calling to customer care I'm not able to talk to human who can understand it

  • NitendrakumarR NITENDRAKUMAR RATHOR (@NitendrakumarR) reported

    @RISHI_DUBEY1 @Paytm @vijayshekhar Same problem but customer support not helping!

  • akash_mishrajee AKASH MISHRA (@akash_mishrajee) reported

    @Paytmcare @Paytm Ticket reference number 22076982876 Do you bother to resolve my issue. More than 48 working hours still no reply

  • Biryani_Bloke Amitabh Jr. (@Biryani_Bloke) reported

    Hello @Paytm @Paytmcare , im having some issue with my refund and I was taking with your 24*7 helpline but they are not helping since last 2 days . Please help.

  • thejas_er THEJAS E R (@thejas_er) reported

    Is Paytm server ded? UPI isn't working @PaytmBank @Paytm

  • mr_engin3er Dheeraj sanadhya (@mr_engin3er) reported

    Dear @Paytm stop looting your sellers. Wrost customer service by @Paytmcare . First they fooled us to sell their POS machine and now they're foolish us again and again for return. We're trying to return your POS machine since last 9 months.

  • Motet68820679 BABYDOGE c. (@Motet68820679) reported

    @Paytmcare @AnoopSinghMaaan Hlo my paytm payment bank account blocked can you help me?

  • PritamBhowal Pritam Bhowal (@PritamBhowal) reported

    Hey @Paytmcare can you restore my wallet please. It was working fine all along till one fine day it wasn't

  • ohokammar Ammar Ahsan Khan (@ohokammar) reported

    Is @Paytm down?

  • ArjunVcOnline Arjun 🪓 (@ArjunVcOnline) reported

    I have been facing issue with @Paytm wallet and the ticket opened on June 11th is still in open status without any update. Unable to get any help vand resolution. What a pathetic service..🙏 @Paytmcare

  • Harry96450130 Harry (@Harry96450130) reported

    @BCCI @Paytm Imran malik not played, Didn’t have batter who can bowl, Bhuvi, Pant, Chahal we already know what they can deliver and should have selected others today. Ins will have same problem what they had in last word cup. All keepers of pure batters and then Jaddu and Pandya.

  • Rahulkumar71867 Rahul Kumar (@Rahulkumar71867) reported

    @Paytmcare plz close my paytm postpaid its 10th time am tweeting about same issue

  • Biryani_Bloke Amitabh Jr. (@Biryani_Bloke) reported

    Hello @Paytm , im having some issue and I was taking with your 24*7 Helpline but they are not helping since 2 days . Please help.

  • Mkbhart01 Ankit Sahu (@Mkbhart01) reported

    @Paytmcare it is totally poor service provider not provide refreal reward

  • rajputchhorab2 BITTU SINGH RAJPUT (@rajputchhorab2) reported

    Paytm Bank's service is very bad, my pending complaint is not resolved since 9 days @Paytm @PaytmBank

  • walidRomi1 ROMI KHAN (@walidRomi1) reported

    @BCCI @Paytm **** to slecters no changes again