Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (58%)
- Transactions (22%)
- Login (14%)
- Website (3%)
- Transfer (3%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Noida, Pānīpat, New Delhi, Bengaluru, Sūrat, Indore, Kanpur, Jaipur, Chennai, Shimla, Port Blair, Lucknow, Kolkata, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 43 minutes ago |
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Transactions | 12 days ago |
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Login | 12 days ago |
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Transactions | 12 days ago |
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Transactions | 12 days ago |
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Mobile App | 12 days ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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mithu bhatia (@mithubhatiaaa) reported.@Paytm @Paytmcare yall gen suck man absolutely the worst customer experience ive had
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Pradyuman Ojha (@pradyuman_ojha) reportedHey @Paytm @PaytmCare, please fix/update the gold jackpot offer! If the tasks can't even be completed, don't run offers just to fool your loyal customers. People spend time on these—at least make them work properly.
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Sunil Pandey (@sunilp3007) reported@Paytm UPI is down for the last two hrs? No payment is going thru.
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Mukul Bisht (@mukulbisht5897) reported@Paytmcare When did the issue resolved can you please expedite are you even a human or an AI prompt?
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Moumita Biswas (@solo_motivator) reportedAs @Paytm business slowly going down; @UPI_NPCI transactions are going up. In July 2026, they did a transactions of 23.66B INR. #DigitalPayments #digitalpay #bhimupi
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Dinesh🇮🇳 (@Redd63184Reddy) reported**** the paytm .no coutemer support .i have raised complaint 3 days ago still you didn’t solved that.dont ever use this ****** app @Paytm @Paytmcare #paytm
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Mehul Desai (@livingfree60) reported@Paytmcare @vijayshekhar transferred money to upi lite last night,tried to make a payment last night and tgis morning thru upi lite get a message error getting balance. The upi lite icon shows as amount credited. Pl help remedy the situation. The bot in help and customer care doesnt care.
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Chintan (@ChintanSisyphus) reported@Paytmcare You guys should get a award for the horrible customer care and harassment you guys do !!! I booked a flight ticket yesterday from the app and since then I am not able to do web check-in..there is customer care number, no response to 5 complaints I made on the app
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tollydays (@dude_mr_vk) reportedI feel @Paytm @Paytmcare is shutting down .....how come they are so relax without fixing this issue from past 24hrs.....users are unable to login completely....issue haven't fixed yet
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Viki (@vikis550) reported@PaytmBusiness @Paytmcare There are some options in the paytm for business app that don't work; I lodged a complaint about them, but there hasn't been a solution yet. Wait more than 7 days . Still not solved What is the issue ?
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm Sir, i have recording call with Airline that ticket is refundable but paytm not make fraud and not refunding. Even i shared the recording wih paytm team but they are not ready to listen. Pleass help for processing of refund
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CA Sridhar (@SRIDHAR00772301) reportedHi @Paytmcare @Paytm My order id 27406395348 Purchased a gift card of Decathlon but store people saying invalid requesting you to pls issue refund for the same. Its saying invalid code or PIN. Their gift card saying its start with 10 not 60 requesting you to pls issue refund.
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Pushkar Bhatt (@bhattpushkar) reported@Paytmcare Is Paytm down now ? I am not able to make payment. iPhone
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Dr Abhishek (UR) (@DrAbhishek_Ind) reported@bhattpushkar @Paytmcare Thank god i thought only i am having some problem .
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tushar (@emailtj) reported@Paytm totally pathetic from paytm instead of solving issue with my merchant account they simply chose to deactivate it cant trust paytm anymore beware
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Sanju Bai Bairwa (@SANJUBAIBAIRWA) reportedHey @PaytmCare, my support ticket (200012349631) was closed by your team without a refund. I accidentally redeemed just ₹100 from my ₹2,381 flight voucher due to a lack of single-use warnings. As a regular user, I request a goodwill refund of my remaining balance. Please help🙏
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Subodh (@Subz2014) reported@Paytm looks like your App’s not working, no payments happening.. @FinMinIndia
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Suresh Kumar Kurapaty (@kurafatygyan) reportedDoes @Paytm @Paytmcare has a human to solve problems ? They have AI enablers strictly avoid when money has to refund even after all details provided. This AI bolts sucks
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Raghavendra Jalluri (@bhagavanraghave) reported@Paytmcare Paytm is a platform I have used to do the bus booking . Also confirmed with the message proofs and even call recording that I have from operator on the bus cancellation, so Paytm should be responsible to issue the refund to the customer and go in legal way against the operator
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Justin Army (@JustnbieberIND) reported@Paytmcare The customer has left shop after he showed us that the payment has been completed. What should I do? Did I lose the amount?
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Ayanjit Chattopadhyay (@ayangooner) reported@Paytmcare How ridiculous is your service?Trying since one week to get the tickets cancelled and no help.Also why have you replaced your whole customer care to automated bots?
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it's Vim (@VimalSingh04) reported@mithubhatiaaa @Paytm AI is responding you . I hate these companies that Use AI for customer assistance
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Ravi Chandar (@ravikchandar) reported@karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.
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Dheeraj Gupta (@Dheeraj010287) reported@Paytm @AxisBank last week I had done one payment of Rs 26356 by mistake to someone's paytm number. I raised the complaint immediately but I am not getting any positive response. Please help me to get my money back.
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Sunil (@jhansi_pandu) reportedBeware of @Paytm! Agents push you to take Paytm machines, but later hold merchant funds. When we submit requested docs, they reject them and won't even provide sample formats. Don't use Paytm! DM me if you're facing the same issue. @vijayshekhar @Paytmcare
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Abhishek (@Abhis2309) reported@Paytmcare why buyin soundbox compulsary with QRcode service. Your silence proves ur MALIGN INTENT. U hv instructed ur REGIONL Mangrs 2nt allow sell QR scannersseperately n force merchats 2buy soundbox for 999rs. Iam reporting this to @RBI how u forcin small biz 2buy soundbox
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UPSRTC Lucknow Region (@upsrtc_lko) reported@Devshhh @UPSRTCHQ @Paytm please share ticket or pnr number as this Ticket no: 0000003546BA is not of upsrtc website
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Surjeet Singh (@asksurjeet) reported@Paytmcare 1/3 Thank you for the update, @Paytmcare. Appreciate you reviewing the device verification issue on priority. Please keep me posted as soon as there’s any progress.
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Ravi Mangnani (@sanjuravi) reported@Paytmcare Finally I m uninstalling paytm and switch to next options unhappy from service
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Shivmani Bind (@ShivmaniBind) reportedPaytm @Paytmcare Your AI support is frustrating. It traps users in endless automated replies with no easy way to reach a human agent. AI should assist, not replace customer support especially when people’s money is involved.Please bring back easy access to human support. #Paytm