Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (62%)
- Website (23%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Delhi, Kolkata, New Delhi, Haridwar, Bhubaneshwar, Agra, Chhindwāra, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Mobile App | 2 days ago |
|
Kolkata
|
Mobile App | 9 days ago |
|
New Delhi
|
Mobile App | 18 days ago |
|
Haridwar
|
Transfer | 1 month ago |
|
Bhubaneshwar
|
Website | 1 month ago |
|
Agra
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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jain jain (@saurabhj77) reported@Paytmcare Ticket I'd still left unresolved after 72 hrs. Worst level customer care service
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Manoj Kumar (@manojNOC) reportedI have paid my cc bill on 30th june still it was pending and today is my due date whos gona pay extras charges and intrsts? My money is struckd it's been 4 days still pending help me @Paytmcare @Paytm @RBI Order id: 27241383657 Upi ref :618133091760
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Govind Deshwal (@govinddeshwal01) reported@Paytmcare Update: The refund has now been received in my account. Thank you for the support and prompt resolution. Issue resolved.
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Chowdary NBK (@Manikan95984623) reported@PaytmBusiness @PaytmBusiness @Paytmcare Up to now i don't get any response From our Branch side or employees side If it go like this i will proceed legally I had Voice calls, msgs and Money transaction payments proofs Soo don't let me angry soo please respond on my issue #paytmscame
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raja (@RajaFabrics) reported@Paytmcare Great morning all. You as an finance handling company unable to solve my issue. I have mailed you texted you more than 40 times . Still the issue was not resolved. I felt ashamed by the way being your customer for 7 yrs.
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YadavVijay (@Yadayvijay1) reported@Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26
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nobody💀 (@_avpl) reported@Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.
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vikram attorney (@vikram140gulati) reportedFor you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt- 1st reminder
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Mohit Singh (@mohitrdso) reported@Paytmcare Dear Paytm Care, My UPI transaction is showing as pending, but the amount has been deducted from my bank account. This has happened 2–3 times before as well. Please resolve this issue and refund the amount if needed. Thank you.
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @Paytmcare @vijayshekhar Hello Team, How many days required to resolve my issue? Kindly provide an update. I have been following up for a long time.
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Raghavendra Jalluri (@bhagavanraghave) reported@Paytmcare @PaytmTravelCare No response yet..? its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund asap.
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Pranay Patel (@dr_pranaypatel) reported@Paytm still my issue in not resolved by team
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Reddy (@iam_Rah12627) reported@Paytmcare the flight ticket is cancelled on medical emergency and you took all the deducted amount and didn't even refunded back what a pathetic support
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Karthik Malyala (@malyalakarthik9) reportedDespite multiple calls and follow-ups, I received no timely response. After 3 days, I was informed that the voucher was finally working. By then, my journey was already over, and I had arranged alternate transport using my own money.@PaytmTravelCare @Paytmcare
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SISU (@EG0KILL3R) reported@Paytmcare Said to help me asap and not evening replying?
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Abhi (@raj_abhish17096) reported@Paytmcare Aftet 24 hours i wanna know what about our complaint???any legal action against him...ya phhir @RBI vale ne free hand de rkha hai ki customer ko jitna ho ske gali do aur threat do dhmkii doo jo bolna h boloo ??tell me
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Story TV Official (@story_tv_asia) reported@idiotic734 @vijayshekhar @Paytm Hi Himanshu. We apologise for the inconvenience. Could you help us with your registered number via DM and we will assist you asap.
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Raj Malhotra (@_rajmalhotra) reported@Paytmcare Help me here, I bought 42k worth of gold in a year, its current price is 39k but when i try to withdraw the amount shows 37k. How ? I want a complete breakdown from purchasing to selling. There isn't a single mention of 5% deduction while selling.
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Shubham (@ShubhammBtr) reported@Paytmcare Hi, I'm unable to see the option to send you a DM or message. Could you please enable DMs or let me know an alternative way to contact you regarding this issue?
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IndusInd Bank (@MyIndusIndBank) reported@wowapoorv @Paytmcare @RBI Dear Customer, Please confirm feasible time to connect with you between 10.00 am to 8.00 pm, to discuss and address your concern.
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Sourav (@vashist7700) reported@Paytmcare @vijayshekhar Hi Team, Is anyone update on this issue as I have already raised complaint against Paytm that I have huge amount stuck at Paytm Kindly do needful help urgently @Paytm
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Rajat Sahu (@rajato_sahu) reportedI have a paytm business account I facing an issue from last 6 month I have ₹1 payment limit and I do many complaints for increase it but there is no resolution from paytm . And ticket closed without resolution that’s your support or Care ….? @Paytm @Paytmcare @PaytmBusiness
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sivasankar (@sivasankarjc) reported@Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!
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vikram attorney (@vikram140gulati) reportedFor you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt @Paytmcare
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vikas Kumar (@VikasSh20778311) reported@Paytmcare @Paytmcare plssss sir solve the problem 🙏🏻🙏🏻🙏🏻 refund amount is not received!!!!!!
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M Mansoor (@MansoorNellore) reported@Paytmcare As the transactions has been already processed from your account to beneficiary, we will be unable to cancel the same. Request you to contact the merchant for further assistance. Sincerely, Ayonijaa Kalyan Customer Service Associate Team ICICI Bank
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IX (@ishuraj) reported@Paytmcare @vijayshekhar I requested Paytm to cancel my ticket 24hours ago and yet no update,very pathetic service
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Naveet Bali (@BaliNaveet) reported@Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !
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The Silent Øne🎭 (@Pranshu_xo) reported@Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam
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Vaibhav Jindal (@Vaibhav_Web3) reported@Akashm7901 @Paytmcare @PaytmBusiness Same issue with me bro