Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 23: Problems at Paytm
Paytm is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (42%)
- Transactions (32%)
- Website (16%)
- Login (5%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Mobile App | 5 hours ago |
|
Chhindwāra
|
Mobile App | 7 days ago |
|
Jaipur
|
Mobile App | 10 days ago |
|
New Delhi
|
Mobile App | 15 days ago |
|
Yamunānagar
|
Website | 17 days ago |
|
Mumbai
|
Website | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Akash Surana (@AkashSurana3) reported@Paytm @Paytmcare Facing a very disappointing issue with my flight cancellation refund. While initiating the cancellation, the refund amount shown was ₹4742, but on the final confirmation page it suddenly changed to just ₹177 without any proper explanation.
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Prateek Bajpai (@themusicaldude) reported@Paytmcare @Paytm How IDIOT is your support team that they are taking forever to simply unblock my registered Paytm number? First you blocked my number without any communication or reasoning went not you're not even replying to me😡 It's been more than 72 hours.. NO RESPONSE
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Kautilya (@phsenag) reported@Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw
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Vijay Raghav (@VijayRaghv) reported@Paytmcare @PaytmTravelCare it’s been 4 days and my refund is still pending. The process is painfully slow and customer support is almost unreachable. After-sales service is seriously disappointing for something as basic as a refund. Please fix this system and respond faster.
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MZEE996 (@MZ996K) reportedRecently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare
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v anand (@vevanand) reported@Paytm I'm getting access denied. How to resolve?
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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Prashant Singh (@TranshapHigsn) reported@Paytmcare I have been blocked from accessing my paytm account, can you help me with it?
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Shaurya Pathania (@ShauryaPathani4) reported@Paytmcare @Paytmcare please look into my problem, it's been 4 days.
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Desi Blab (@desiblab) reported@Paytmcare My number got blocked all of a sudden. Can you help?
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Dinesh Kumar (@imdinesh737) reported@Paytmcare It has already been quite some time since I reported the issue, yet my account still remains blocked and I’m unable to access my account. This is causing unnecessary inconvenience. Kindly prioritize this issue and reactivate my account immediately or provide a proper resolution.
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Mohammad Arif (@mohammad__arif) reported@Paytm refund my amount to the source account asap. I have been following up since so long. Kindly help
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Foger Rederer (@RubberBullet2) reported@Paytmcare @Deb7rudra They aren't going to do anything. Same thing happened to my account on May 17th and ever since I've been locked out of my Paytm account. No help whatsoever.
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Dhanush (@Dhanush15194029) reported@Paytmcare my Paytm account has access denied please help me
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Kunal Chaudhary (@kchaudhary583) reported@Paytmcare @PaytmCheckin My ticket Id 200011682166 raised on paytm help is still pending and no refund or cancellation has been placed. Kindly cancel the tickets as @airindia with PNR 9K36IK has cancelled my flight return journey
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Prateek Bajpai (@themusicaldude) reportedHi @Paytm my registered phone number has been suddenly blocked by you guys and I'm unable to access it. No way to contact your customer care without logging in. Tried raising a ticket via my friend's Paytm (ticket ID: 200011656278) but no response. ARE YOU GUYS HIGH ON SOMETHING?
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Anurag Mishra (@anureyan) reported@Paytmcare I am unable to login into my Paytm account. Msg is displayed that my Mobile no has been blocked. Please resolve.
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Kamlesh Sharma (@hotair8914) reported@Paytmcare @Paytm you're the worst service provider ever. I had a coupon of flat 50 cashback on swiggy payment and after payment received a voucher. Wtf this is. I need my cashback in account. Payment id 206773440971
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Bhabani Sankar Barik (@Bhabanisb) reported@Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.
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Prince (@Prince1225733) reportedBooked a bus through @Paytm but the operator cancelled the bus. I received only the ticket fare refund while ₹50 convenience fee was deducted despite no service being provided. Please clarify how this is fair. @Paytmcare
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Kismat ali (@kismat57936) reported@Paytm And there is no customer number of Paytm and I am not getting any help from the help.
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Deepak Yadav🐯 (@Deepakk19862960) reported@Paytm @Paytmcare Still no response or real action from your side even after sharing all proofs, transaction details, and screenshots related to the Vaku Luxos scam. Customer support keeps delaying instead of resolving the issue. Extremely disappointing and irresponsible.
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C R Sankar (@sankar_cr) reported@Paytmcare 8870070043 is the contact, is this issue getting fixed ?
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Foger Rederer (@RubberBullet2) reported@Paytm @Paytmcare I still can't login to my Paytm account after waiting for 5 days. What's going on??
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v anand (@vevanand) reported@Paytmcare How long will it take to resolve such a small issue??
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Vijay Raghav (@VijayRaghv) reportedHow long are you going to take @Paytmcare @PaytmTravelCare @Paytm I have submitted solid proofs and it’s clear the refund issue is from your side respondddddddddddddd
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Dustu Chele (@DattaWhat) reported@Paytmcare Whats wrong. I have been using it for 13 years. All of a sudden. Are you facing any glitch or a bug on your software.
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Anurag Mishra (@anureyan) reported@Paytmcare Hi @Paytmcare I am unable to access my account since 17 May and raised a complaint through @X It's been 6 days and no one reached out to me nor the problem is sorted. Unfortunately there is no way to reach customer care. What should I do now.
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V (@vjordan1697) reported@paytmbankcare @PaytmBank @Paytmcare still no support on this!
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C R Sankar (@sankar_cr) reported@Paytmcare Hi Prashanth The app is getting closed every time, IOS updated, App updated still same problem