Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (41%)
• Website (24%)
• Transactions (18%)
• Login (6%)
• Withdrawals (6%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, and Hyderabad.

City	Problem Type	Report Time
Haridwar	Transfer	6 days ago
Bhubaneshwar	Website	6 days ago
Agra	Mobile App	18 days ago
Chhindwāra	Mobile App	25 days ago
Jaipur	Mobile App	28 days ago
New Delhi	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi MP Sharma (@imrvsharma) reported 3 minutes ago

  @Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar

• 
  Amal Prasanth Kumar (@amal_prasanth) reported 6 minutes ago

  @Paytmcare made a self account money transfer at 7pm today and still now it is not credited. @Paytm again started playing with peoples money... Solve the issue and give my money back

• 
  Ashish Dwivedi (@AshishD69007140) reported 7 minutes ago

  @Paytmcare customer care number, email id not working Please help me reliving letter provide

• 
  Rudrashiv (@shiv2512) reported 9 minutes ago

  @Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!

• 
  anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported 9 minutes ago

  @Paytmcare My Paytm account has been under review for 15 days. Please solve my problem. Name: Anish Kumar Anjana Registered Mobile Number: 8955840768

• 
  Dr. Harsh Bhatt (@harshrbhatt9) reported 10 minutes ago

  @Paytmcare worst customer support. No one is replying to mail or anything. Cant get my refund of my flight booking. For more than 18 days. Cant connect to customer care number also.

• 
  Pardeep Rana (@Cybercellteam) reported 12 minutes ago

  @Paytmcare Hi, I want to know how to update PAN in Paytm App. Please help me with this.

• 
  Narutoversetobi (@narutoversetobi) reported 14 minutes ago

  @Paytmcare you guys have the worst chat support ever... 1 reply in a day?

• 
  Himanshu Chhabra (@Himansh12482560) reported 21 minutes ago

  @Paytmcare I really dont understand what is stopping you to fix this issue? M not able to use paytm.

• 
  Sagar Jain (@IM_SAGARCASTIC) reported 22 minutes ago

  It's been a week but my problem was not resolved even when the last date was 01-06-2026. @Paytm @Paytmcare now when I'm contacting customer support, getting to an executive is impossible just computer is there. Kindly resolve @Paytm

• 
  Neeraj Kashyap (@neerajkashyap88) reported 23 minutes ago

  Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

• 
  Shahnawaz/gg (@shahnawazgg) reported 24 minutes ago

  Booked a flight from Navi Mumbai (NMI) ➝ Patna (PAT). Got my ticket and somehow it says Chhatrapati Shivaji (BOM) ➝ Patna instead Pretty sure I didn't select BOM. Is this an app glitch or has anyone else experienced this? @Paytm @Paytmcare

• 
  Samrat Ghosh⚓️(65/100) (@samratghosh54) reported 24 minutes ago

  @Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.

• 
  Dhruv Ramjiyani (@imDhruv15) reported 25 minutes ago

  @Paytmcare It’s not my problem, what to do now??

• 
  Aqib Khalid (@AqibKhalid5) reported 26 minutes ago

  @Paytmcare There is no resolved from your side My number is showing as before your number is blocked from accessing Paytm. Access denied

• 
  दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported 26 minutes ago

  @Paytmcare @vijayshekhar @PizzaHutIN I am following with support team from 24th May but not getting any resolution. Ticket no- 200011735369 Very worst service.

• 
  Rakesh Pantagada (@pantagadarakesh) reported 27 minutes ago

  @Paytmcare Worst service taking huge convenience fee

• 
  Dhruv Ramjiyani (@imDhruv15) reported 30 minutes ago

  @Paytmcare The chatbot keeps on raising tickets and don’t even let talk to customer service representative, it’s just a waste of time. And tells to contact bank, I even contacted HDFC they also told they didn’t receive any money and this Paytm says they have sent the money to bank

• 
  Bhavesh chandel (Advocate) (@iamB_Chandel) reported 32 minutes ago

  @PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService

• 
  Manoranjan Jena (@MR_Jena7) reported 33 minutes ago

  @Paytmcare Called customer care many times but no resolution. Star Air confirmed the refund was sent to Paytm. ₹4,695 is still pending. Please resolve urgently. #RefundIssue

• 
  Yogesh Yadav (@yadavyogesh89) reported 37 minutes ago

  This is a complete failure of service! @PaytmCare replaced my device after so much harassment, and the new Soundbox died within 3 days. Who will compensate for my business loss, @vijayshekhar? Stop giving automated replies and resolve this now! Ticket ID: 500009091758 @Paytm

• 
  Gyan Dixit (@GyanDixit4) reported 38 minutes ago

  @Paytm hi, don't u have any cust helpline or email to reach out to u for support? I can't delete PPB account as I can't delete an automatic pmt tagged to it. Ur Paytm Assit bot is barely of any help. What should I do? Send u complaint by post to ur registered address with MCA?

• 
  Pardeep Rana (@Cybercellteam) reported 46 minutes ago

  Hi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी

• 
  Somesh Jaju (@JajuSomesh) reported 49 minutes ago

  @Paytmcare @Paytmcare My Paytm Business settlement from 30 May is on temporary hold. No response from support yet. Please help resolve this issue. #PaytmBusiness

• 
  PAVANKARTHIK (@pavankarthik_99) reported 51 minutes ago

  @Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money

• 
  Vinod R Saravaiya (@saravaiya_r) reported 51 minutes ago

  @Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same

• 
  Nikhil Choudhary (@nikhildipp) reported 51 minutes ago

  Hey @Paytmcare Need Help to integrate payment gateways

• 
  𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported 55 minutes ago

  @Paytmcare Ok received why such a fast result after posting problem in X, last from 10 days not getting reply for mails also

• 
  ankur sandhu (@kryfor) reported 1 hour ago

  @Paytmcare @PaytmBank Unable to access my Paytm Payments Bank balance. Registered number is not being recognized even though it was working earlier. Already emailed Grievance Officer and Nodal Officer but no response yet. Please resolve this urgently.

• 
  Yash 🇮🇳 (@imyashw) reported 1 hour ago

  @Paytmcare hey there I booked a wrong flight accidently and have been told to connect with paytm team by the indgo support team to get a refund. Its been less than 1 hour since it was booked. Please help me!! PNR - YDTIGN I have raised a ticket as well - 200011790134