Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (44%)
- Mobile App (31%)
- Login (13%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Dārjiling
|
Transactions | 4 days ago |
|
Bengaluru
|
Mobile App | 13 days ago |
|
Ahmedabad
|
Withdrawals | 22 days ago |
|
Alīgarh
|
Transactions | 27 days ago |
|
Qādiān
|
Website | 30 days ago |
|
Kolhāpur
|
Mobile App | 1 month ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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md rafathullah (@MDRAFATH2401) reported@Paytmcare How long will you take to fix this issue. I have even updated the app
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Thomas paine (@ThomaspaineA) reportedHi, I would like an update on my Paytm bank account. Is Paytm Bank still available or not? Also, I am unable to send money to my Paytm account ,can you tell me what issue I might be facing? @Paytm @PaytmBank
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Kashish Sikka (@KashishSikka2) reported@Paytmcare How much time will you take it’s been more than 4 days since i have raised the request for a refund. I have contacted the airline they have already transferred the refund why are you guys not giving back the amount. Such pathetic customer service & 0 accountability. PNR-LB1FFA
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Mukund (@ibmindia2011) reported@SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.
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Varun ahuja (@Varunahuja51847) reported@MoCA_GoI I have spoken to the airlines and they said that the money has been refunded from their end. So @Paytmcare has to release the money now. Plz help me get my refund at the earliest. It's been almost 20 days now.
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Kashish Sikka (@KashishSikka2) reported@Paytmcare How much time will you take it’s been more than 4 days since i have raised the request for a refund. I have contacted the airline they have already transferred the refund why are you guys not giving back the amount. Such pathetic customer service & 0 accountability. PNR-LB1FFA
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KABIE (@cjhones75) reported@Paytmcare How can you say that my issue is resolved when I cannot still login to paytm in the second workspace. If you guys cannot fix it, then please accept that you are technically not capable of providing solution. Please don't lie.
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KabhiKebabKabhiGym (@6_tuhin_15) reported@Paytm @Paytmcare Why is there not one single person I can talk to when in need? The ph no you've provided on the internet either says busy or not working. My payment which I made last night still hasnt gone through on your end & I am stuck in this orange limbo situation.
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Shaurya Chhabra (@shauryachhabra) reportedI run 7 stores out of which 5 use @Paytmcare @Paytm sound boxes of which 4 do not work and the 5 was recently replaced. Pathetic chineseass boxes yall give and charge a bomb for an annoying noise in my shops and have the worst service and escalation matrix. Whats the replacement?
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Sonu (@Sonu70274185) reported@Paytmcare @Paytm @Paytmcare 5 days and the issue still not resolved. Now i am not getting any dm replies or tweet replies. Great response And pathetic service
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nifty (@ShankarPil85486) reported@Paytmcare Poor service
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Raj Ojha (@yesthat66203400) reported@Paytmcare @MindfulDadVibes why would they check with SBI if the problem is with UPI Lite do you think people are dumb?? its your service fix it yourself...or do not have the option of UPI Lite, forwarding to problem to someone else doesnt provide a solution, the moment i receive my money I delete this app
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Tanay Chatterjee (@Tanay4518) reported@Paytm @AmreliaRuhez @GyanTherapy After reaching their customer support, they replied that I'm not eligible for this offer even after I only recharged 1 time in this month and the amount was 899 Rs. At least, don't make any fake offers to attract the customer.
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Shivraj Saini (@Shivraj09527269) reported@Paytmcare my Paytm postpaid is not working for a week now. After submitting video KYC, it's been a week with no response on the ticket raised in the Paytm app care section. Worst company in terms of response.
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Sandeep (@iamsandtota) reported@Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?
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Subrat panda (@Subratp58292090) reported@Paytmcare What happened still now I am not received any call from your side. Are you cheating to customer? No one will book from Paytm, as your service is very poor. Also no support on major issues Very pathetic
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Mayank Agarwal (@agraagarwal1) reported@Paytmcare share mail id for support
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Amaan Choudhary (@choudhary_1073) reported@Paytmcare still no Response from Your Side please Check it fast. How much Time you will take for 380rs Redeem code. You cannot solve it. I m waiting for 11 hours. Till only Promise made you will get update shortly. But there is no Response till know from you. I m your Customer.
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Sameer Singh (@honestliar12) reported@Paytm : probably one of the worst customer support. Booked an international flight with you guys, need to reschedule...have been following up like anything and 4 days no response...I am in USA right now...is paytm dead ?
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Sคเ Mคђє⩎d֮Ⓡ₳ 😘 (@Sagar505326) reported@Paytmcare @Paytm Dear Paytm Support Team, I am facing an issue with a recharge made through my Paytm account. Details of the transaction: Operator: Jio Recharge Amount: ₹ 899 Transaction ID: 609432280384 Date & Time: 4 Apr,10:26 AM It's still pending.
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Aman Singh (@AmanSingh_2511) reported@nuegoindia @Paytmcare I wouldn't be traveling again with nuego. Faced serious issues first time. Work got hampered, plans got canceled and much more. The credit won't be required. Moreover, got similar or much worse feedback for nuego when discussed the same with other frequent travellers.
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Insight Sphere (@InsightSphere) reported@Paytmcare your Paytm app is no more that effective and the support window is hard to find. It is better to explore rest payment options than Paytm.
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Harsh Chhaparwal (@HarshChhaparwal) reported@Paytmcare @vijayshekhar I had nearly raised 4tickets on app help which were closed unanimously by @Paytmcare . After which i had to post it on X and after being guided for DM, I sent you details therein. But after my post tagging higher ups, for the first time I got not 1 but 4calls. Hoping resolution!
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Kunal (@9kunal8) reportedThere is no support available from paytm on actual issues. All they have is drop down menu where queries are not listed, IVR keeps repeating stupid queries, no email or contact to raise issues. Don’t know how will they resolve issue despite their claim of 24x7 support. @Paytm
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Lorem Ipsum (@ipsum1055) reported@Paytm @MoCA_GoI please help as Paytm is not replying on this. International roundtrip flights are cancelled by operator but Paytm is not responding. I had booked tickets through @Paytm . I have the cancellation confirmation from the airline operator as well. Already sent to paytm
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Prashant Jain (@jain_saabh) reportedI have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar
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Parminder Singh (@pammi472) reported@PaytmTravelCare @Paytm @Paytmcare I am writing to formally escalate a refund issue that has been pending since 10 February. Despite multiple follow-ups, the issue remains unresolved. This delay is unacceptable. Ticket id: 200010623387
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SIAD - SG Institute Of Art & Design (@SgSiad95130) reportedRefund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm
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Harsh Chhaparwal (@HarshChhaparwal) reported@Paytmcare Thank you for finally looking into the issue. It isn’t about my refund but about the trust we as consumers put into the new age Indian companies. But what amuses me is that response was quick only after tagging @vijayshekhar Anyways I’ve shared the requisite data required on mail
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Subrat panda (@Subratp58292090) reported@Paytmcare What happened still now I am not received any call from your side..??? Are you cheating to customer?? No one will book from Paytm because your service is very poor.