Is Paytm down?

Problems detected at Paytm

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Paytm problems in the last 24 hours

The following chart shows the number of reports that we have received about Paytm by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Paytm Outage Chart 01/23/2022 11:00

January 23: Problems at Paytm

Paytm is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Transactions 50.00% Transactions
  • Mobile App 23.10% Mobile App
  • Login 17.00% Login
  • Transfer 5.20% Transfer
  • Website 2.64% Website
  • Withdrawals 2.06% Withdrawals

Paytm Outage Map

The most recent outage reports and issues originated from Gurgaon, Noida, Delhi, Jaunpur, New Delhi, Hājīpur, Mumbai Suburban, Indore, Kolkata, Sonīpat, Bhīmavaram, Hyderabad, Patna, Pune and Nagpur.

IndiaNoida Withdrawals
IndiaDelhi Login
IndiaNew Delhi Withdrawals
IndiaIndore Transactions
IndiaKolkata Login
IndiaSonīpat Mobile App

Paytm Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:
  • joji_andrews Joji Andrews (@joji_andrews) reported

    @Paytm do Paytm visa platinum card have complimentary lounge access?

  • SaneEngineer SaneHuman (@SaneEngineer) reported

    Finally uninstalled #paytm app after waiting for 2 hrs to connect to paytm customer care and finally being told they can't resolve the problem. Paytm on a downhill slippery slope for sure. Thanks god there are better alternative available now @vijayshekhar @Paytm @Paytmcare

  • vamsi_334 vamsi (@vamsi_334) reported

    @Paytm Hello sir i order a product from shoppe app..i paid through paytm upi. my refund also approved. But I didn't get my refund. My order id. 2112048SD3PM6Q Refund is also approved.. Approved id. 211209152706485.Even after one month i didn't get my refund.Please help me.

  • BillaGurpreet GURPREET SINGH (@BillaGurpreet) reported

    @Paytm account block show on screen

  • kakalikanjilal Kakali Kanjilal (@kakalikanjilal) reported

    @Paytmcare please help us:) Have been a victim of paytm UPI fraud. Please respond :)

  • ArunAmpol Arun kumar Ampol (@ArunAmpol) reported

    @Paytm, @paytmcare @PaytmTravel, worst customer care service ever

  • ArunAmpol Arun kumar Ampol (@ArunAmpol) reported

    @Paytmcare , @Paytm , @PaytmTravel , I have been following up on my refund request from almost 25 days and sadly I don't see any response from the customer support. I am now tired of following up on this and I want my refund to be processed ASAP. Ticket ID: 22057402956

  • ArunAmpol Arun kumar Ampol (@ArunAmpol) reported

    @Paytmcare , @Paytm , @PaytmTravel , I have been following up on my refund request from almost 25 days and sadly I don't see any response from the customer support. I am now tired of following up on this and I want the refund to be processes ASAP. Ticket ID: 22057402956

  • PaytmCu33417524 Paytm Customer Care Helpline Number (@PaytmCu33417524) reported

    @Paytm customer care number 7008432711

  • Sandy_crypt Sandy (@Sandy_crypt) reported

    @Paytmcare If you don't give customer support number . I have to close my paytm account . I will rather opt for @ICICIBank or @YESBANK

  • Sandy_crypt Sandy (@Sandy_crypt) reported

    @Paytmcare Worst service . No customer support . You don't give any option to talk to customer support . I am unable to transfer money . But there is nothing i can do. As your helpline number is not giving any option for customer support.

  • GuhaSukantha Sukantha Guha (@GuhaSukantha) reported

    @Paytm It's not working. I tried for 5 days in this scheduled time but it shows the offer is not active.

  • MeenalJain Meenal Jain (@MeenalJain) reported

    @vijayshekhar @paytm Dear Mr. Sharma. I have recently had a very frustrating experience with Paytm. I have been using your application for long and this is the first time I have faced such an issue. Your Customer Care is pathetic. Need your assistance. Dr. Meenal Jain

  • PrasanjitMaju19 Prasanjit Majumdar (@PrasanjitMaju19) reported

    @Paytm I have made Rs55 payment via Paytm I have been informed that I have win 150rs pharmeasy voucher but I have not get credited in my account I have raised complaint my ticket ID is 3143609864 but till date the problem is not resolved. Pl do the needful.

  • KatchhiSharique Mohd Sharique Katchhi (@KatchhiSharique) reported

    @IRCTCofficial @Paytmcare @KotakBankLtd My money was deducted but ticket not booked plz issue the refund asap

  • frootiguy ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ ︎ (@frootiguy) reported

    @Paytm @Paytmcare Paytm soundbox is not been working for the past 2months. you have deducted the amount for the last two months. we have compliant so many times but no one is resolving the issue. if you are not gonna resolve this issue then ill look for other vendors.

  • MeMumbaikar16 Me Mumbaikar (@MeMumbaikar16) reported

    @Paytmcare Paytm actually doesn't care.i am still struggling my issue be resolved.did a recharge of 1499/- have not received it. Still get message balance less for making calls. Sanjeev varma. 09920888072

  • amitnagpal253 AMIT NAGPAL (@amitnagpal253) reported from Gurgaon, State of Haryāna

    @Paytm @vijayshekhar please get your customer care responsive. To much automation creating stress... No resolution of complaints... Can someone from team arrange a call back.

  • km_manoj1995 Manoj kumar (@km_manoj1995) reported

    Yesterday my transaction got failed on coindcx but my money was deducted from my paytm bank account. I raised complained yesterday but still didn't received any reply. Is it your 24x7 help suppr. I want my money back. @Paytm @Paytmcare @paytmbankcare

  • Alokmalani11 Alok Malani (@Alokmalani11) reported

    @Paytmcare very poor service of Paytm - trying to close fast tag from last 10 days but no action is taken by Paytm.

  • AdityaSadh15 Aditya Sadh (@AdityaSadh15) reported

    @Paytmcare What is this sir. Hello Sir My name is Aditya and I am old user of Paytm App. 3 years ago i had registered on paytm and created upi id and i changed my mobile in 2020 And in the new mobile i did not install paytm then i just login 5 months ago but paytm did not open

  • MudaleShivaji Shrikant Mudale (@MudaleShivaji) reported

    @Paytm i sold gold on paytm but where ******** is money

  • kulmandy Mandar Kulkarni (@kulmandy) reported

    @Paytm my ticket 3142271007 with your 24x7 Help and support team for last 7 days without any response. Not sure what kind of 24x7 support you guys provide. Can I expect some response??

  • db_tsrl DB (@db_tsrl) reported

    @Paytmcare trying to close fastag account since October 2021 , as sold my vehicle. Whenever trying message comes fastag not delivered. Customer care gladly closed the tickets, telling solved. Feeling cheated.....

  • abdulwkhan09 Abdul Khan (@abdulwkhan09) reported

    @Paytmcare any problem to sending money 💰 because last two hours I can't be open paytm app App has been crashed

  • imran16_mir Mohmmad Imran Mir (@imran16_mir) reported

    @PaytmTravelCare @Paytm till now no response from your side! U r not refunding my payment !Somthing fishy is happening there but you should not underestimatethepower of customer !We r trusting u so we pay our money to u but U r cheating with us, Once again I am requesting you to look into this !

  • Mayur_B_Desai Mayur B Desai (@Mayur_B_Desai) reported

    @Paytm @Paytmcare @vijayshekhar I have sold my old vehicle and have been trying to close the Paytm fast tag linked to that vehicle for past 3 months. No support received from customer care till date. Please look on priority basis.

  • Alokmalani11 Alok Malani (@Alokmalani11) reported

    @Paytmcare hopeless service - trying to close my fast tag account but app is saying fast tag not delivered.

  • demoaccountbaby Being Online (@demoaccountbaby) reported

    @Paytmcare how many times you block my transactions again and again? What do you want?please put a stop to this bs

  • 2182Abhishek Abhishek Srivastav (@2182Abhishek) reported

    @Paytm @PaytmBusiness @Paytmcare scanned and shown incorrect name of merchant to which I mistakenly dis the payment after which I noticed the name. Its an application error amd need to be fixed. It cost me ₹61 today, might have been a bigger amount too.