Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/28/2026 06:05

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Jewar, Chennai, Mumbai and Raipur.

Loading map, please wait...
City Problem Type Report Time
IndiaJewar Login
IndiaChennai Transactions
IndiaMumbai Login
IndiaRaipur Transactions
IndiaMumbai Transactions
IndiaIndore Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • abhi2444 abhishek (@abhi2444) reported

    @Paytmcare @vijayshekhar @Paytmcare every time you are replying the same thing. I want to know when will be my issue resolved and when will you provide me update you horrible thugs. I need a timeline for my issue . I am chasing you guys from 2 weeks and you guys are giving the same reply.

  • write2gulab Gulab Chand (@write2gulab) reported

    @Paytm Poor service from @Paytmcare, my issue is pending since 10th March and no one is bothered to reply

  • DaveraHarsh harsh davera (@DaveraHarsh) reported

    @PaytmMall @vijayshekhar @Paytm As i had recieved a wrong product it should not had been rejected anyhow but it is getting rejected again and again. Please resolve my issue otherwise will have to bear severe consequences. Order no. -13158929852

  • sagarsarda1 Sagar Sarda (@sagarsarda1) reported

    @Paytm @Paytmcare @vijayshekhar For heaven's sake pls issue my refund.

  • RahulSa12629546 Rahul Saxena (@RahulSa12629546) reported

    @BCCI @Paytm A terrible fielding unit. A number of sitters dropped, awful fielding at the boundary line, young fielders unable to throw themselves in the field, all in all, a disastrous outing the third ODI was for team India. Just had a narrow escape.

  • Abhishe25867266 Abhishek Anand (@Abhishe25867266) reported

    @Paytmcare several mails, several calls but to no avail. I want to use as many services as possible, I want to be a loyal customer of yours but the service I end up getting wants something else. Because of the several issues in afraid of I should be using Paytm money or not.

  • Mohamma84284502 Mohammad Basheer Ahamad (@Mohamma84284502) reported

    Paytm is unable to refund the money within 24hrs of cancelled tickets of morning star on 25-3-21, it's processing in refund was very slow when compared to other red bus and abhibus..@Paytmcare @Paytm

  • _AkshayMittal Akshay Agrawal (@_AkshayMittal) reported

    @Paytm @Paytmcare its more than 44 hours still I haven't got any refund nor the amount is deposited in benifinciay acccount...what is this....u tell payment never stucks in payment...now what is this then...plz resolve my issue

  • Spideymn123 Spidey (@Spideymn123) reported

    I have connected my paytm bank to mobikwik app ,as per resources the mobikwik is hacked ,is there any problem to my account.....or to my money @Paytm @Paytmcare @PaytmBank

  • ArunRed52289782 Arun_Reddy (@ArunRed52289782) reported

    @Paytmcare @DGCAIndia requesting to take an action so many people's are facing the issue related to refund of cancelled flight tickets. @Paytm is irresponsible

  • write2gulab Gulab Chand (@write2gulab) reported

    @Paytm Look who is taking, my issue is pending since 10th March and no one is bothered to reply..

  • AMUadnan Adnan Khursheed (@AMUadnan) reported

    @Paytm since 21st March I am writing again and upi transaction from paytm but problem is still un solved I am asking for customer care no. but paytm not bother about anything really it’s very sad 😡😡😡

  • scaredindia Narga Nagpuri (@scaredindia) reported

    @Paytmcare you will create ticket & pretend that u are working on it..& in the end,say that issue has been resolved by backend,so,now plz,uninstall & reinstall the app..while the issue still continues..then,i tell that issue is unresolved,then u raise another ticket as if it's a fresh issue

  • simply_corrupt Pushpit Das (@simply_corrupt) reported from Faizūpur, State of Haryāna

    @Paytm the most disgusting paying app. I raised an urgent issue in 2019 about my account being hacked and it's 2021. It's better to switch rather wasting energy on customer care service.

  • iamdipayanshil Dipayan Shil (@iamdipayanshil) reported

    @Paytmcare Please solve my issue.

  • g_sumadeep Sumadeep Reddy G (@g_sumadeep) reported

    @Paytm @PaytmTravel @Paytmcare Guys.. it’s too pathetic. Still the issue is not resolved.. I have been waiting.. waiting for days & days.. No resolution yet. I have shared my account details to do the transfer. Still the backend team is working for months to do the fund transfer.

  • The_Sourav Sourav Ghosh (@The_Sourav) reported

    @Paytm Paytm kiye, par scratch card ya cash back kuch nehi aya... payment made at Pharmeasy through paytm but i have not received cashback or scratch card...pls look into the issue

  • CapGani LoGan_WaLkeR (@CapGani) reported

    @Paytm I have a trouble updating my phone number. I sent u dms about it. Can u please sort out the issue asap? #customercare

  • avarshney0546 Archana (@avarshney0546) reported

    @Paytm kindly resolve issue 186427874 all details enclosed. Instead of depositing security amount in wallet associated with fastag they have credited amount in their agent's wallet who opened my fastag.. I am gonna report now.

  • write2gulab Gulab Chand (@write2gulab) reported

    @Paytm Poor service from @Paytmcare, my issue is pending since 10th March and no one is bothered to reply

  • Komal75701804 Komal (@Komal75701804) reported

    @Paytm By some apps if you mean Paytm... Then You are right.. and further you guys don't even respond to the ticket generated.. slow claps.. 👏.👏.👏

  • AvijitDeyAvijit Avijit Dey (@AvijitDeyAvijit) reported

    @Paytm due to @MobiKwik data leak my details are compromised . Can Paytm able to block my existing card and issue a new card ?

  • SonchhatraRaj Raj Sonchhatra (@SonchhatraRaj) reported

    @Paytmcare @Flipkart please solve this issue as soon as possible.

  • vyassaab Deepak Vyas (@vyassaab) reported

    @Paytmcare No one here to listen customer problems. Very very bad customer services

  • mohammedsabil Sabil bakhar (@mohammedsabil) reported

    @Paytmcare I am using payment gateway by paytm. They have the worst customer service, there is no one to help you if you come across any issue. There is no option to raise ticket as well. Please help me with the deactivation process.

  • _AkshayMittal Akshay Agrawal (@_AkshayMittal) reported

    @Paytm In paytm also payment stucks ... payment is also stucked......u r not sorting my issue

  • Jadensmi1 icon (@Jadensmi1) reported

    @vivek_rajsingh @Paytmcare @Paytm What's the used of their support services where by you contact them and they don't reply I had similar issue but I was able to recover mine perfectly without delay with the help of +18053017782 on WhatsApp he's amazing and trustworthy

  • boy_with_nojob boy_with_no_job (@boy_with_nojob) reported

    Unable to file tdr since 1 hr! solve the issue asap otherwise u are liable for my refund @Paytm @Paytmcare @PaytmTravel

  • deepeshjain005 Deepesh Jai (@deepeshjain005) reported

    @Paytmcare It shows an error. Cant message

  • write2gulab Gulab Chand (@write2gulab) reported

    @Paytm @BCCI Poor service from @Paytmcare, my issue is pending since 10th March and no one is bothered to reply