Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 11/22/2025 21:50

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Indore, Bahādurgarh, Coimbatore and Kozhikode.

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Transactions
IndiaBahādurgarh Transactions
IndiaCoimbatore Transfer
IndiaKozhikode Transactions
IndiaChennai Mobile App
IndiaShillong Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • S08708671 S (@S08708671) reported

    @myluminous @Paytm Do not buy Luminous product. Their service is worst. If you call for any issue, they will register complain only.

  • star_yng stylish_Actor_Nishanth✳️ (@star_yng) reported

    @Paytmcare still I not get any solution for this, please help me to escalate this issue first , issue resolution is secondary, no support team is responding,

  • cancerthezodiac Mawhie (@cancerthezodiac) reported

    @Paytm @vijayshekhar Sharma what kinda customer service are you providing.For everything you just set a BOTwhi know nothing except time pass. I am trying to contact since last many centuries but unable to connect with customer care. account mobile no: 8447912649 call at this no

  • _jaanamkotwal_ Jaanam kotwal 🇮🇳 (@_jaanamkotwal_) reported from Jammu, State of Jammu and Kashmīr

    If there is any worst customer service. I would say it's Paytm customer service. There is no chat service. I requested for closing my Paytm account. It's almost 1 month over and my account is still not closed. And now they have stopped replying me. Embarrassing! @Paytm @Paytmcare

  • SushilBhole5 Sushil Bhole (@SushilBhole5) reported

    @Paytmcare @Paytm @PaytmBank pathetic IVR support from Paytm. No call is getting transferred to the representatives. I am having issue with one of my UPI transactions. Please call me on my registered contact number ASAP.

  • Dcktales 💗 Liverpool 💗 (@Dcktales) reported

    What the fk @Paytm. I have already deactivated my fast-tag since i have sold the vehicle but paytm is still deducting toll money from my wallet. Your customer care doesn't let me talk to a representative. Pathetic Service. This is loot. @PaytmMoneyCare @vijayshekhar

  • pradeepkumarbp2 Pradeep Sharma (@pradeepkumarbp2) reported

    Hii @Paytm I am a regular customer from last half decade.I have transferred money on +917982988412 but receiver didn't get. Reference ID - 118834711597

  • SumitKu38884812 Sumit Kumar (@SumitKu38884812) reported

    @Paytmcare @vijayshekhar This is to update you i have an business acnt(9560358499)in Paytm everything was on track suddenly 3 days back on sunday i got sms account is blocked and FOH,timeline was 3 days to un block i have uploaded kyc again as advised by app,no confirmation yet.

  • VarunBh2403 Varun Bhardwaj (@VarunBh2403) reported

    @Paytmcare @PaytmTravel @vijayshekhar Reminder #6 Pl. Arrange to update the Refund status of my air tickets. It's a long pending issue more then over a year..Very Shameful..

  • mutantbro Deepak Patel (@mutantbro) reported

    Hello @Paytm @Paytmcare There is continious balance deduction from my brother HDFC account and Going to a Paytm account UPI-GEETA-9598063448@axl-PYTM0123456-118984455273-Payment from Phone Please do something. Block that account from receiving money

  • HussainRocking Mohd Hussain (@HussainRocking) reported

    Fraud @PaytmBusiness @Paytm I've given complain multiple times to replace my soundbox sim card from last 2 months but still not solved. Plz check DM for more. (Truth for not getting my issue solve is that my SOUND BOX is not rental) @vijayshekhar

  • RahulSa41169461 Rahul Sandhu (@RahulSa41169461) reported

    @Paytm Hi, My name is Rahul sandhu. I created paytm ac in 2019 that time I used three mobile number 9888477189,9781377189,9781377181. My issue is that I forget my ac in which I added money .  Kindly resolve this issue as soon as possible. Regards  Rahul sandhu  9888477189

  • vntvivek Dr. Viveka Nand (@vntvivek) reported

    @Paytmcare plz help me to find the details of this ref no. 74053411077002271521019

  • shivanimehra86 Mona Darling (@shivanimehra86) reported

    @Paytmcare unable to thru the link shared by anyone thru Paytm UPI.. does not get registered.. Help urgently. Need to talk to the representative

  • suvadip_shuvs Shuvs (@suvadip_shuvs) reported

    @Paytmcare @PaytmBank kindly help

  • Rohitkhinchi19 Rohit khinchi (@Rohitkhinchi19) reported

    Hey @XiaomiIndia I just want to confirm that I am purchasing a MI power bank from paytm mall. I am confused that this product is fake or original. Due to I think wrong verification site is mention in the box. I am sharing a picture to you. Kindly please check @PaytmMall @Paytm

  • lts_any Ankit Yadav (@lts_any) reported

    Hey @Paytmcare your service is very worst, if you have not to give cashback then at least don't make us fool please 🙏. Worst experience in my online transaction on your platform. I am very disappointing and never ever going to use. Just telling you that's all.@vijayshekhar sir🙏

  • HanishHanish816 hanish (@HanishHanish816) reported

    @Paytmcare so disgusting i clear my paytm postpaid bill time to time after that you stop my service bad app

  • PalAnindyo ANINDYO PAL (@PalAnindyo) reported

    Paytm down grade their services day to day Previous I pay my WBSEDCL ELECTRIC BILL Via Paytm Now there have no option to pay WBSEDCL ELECTRIC BILL @Paytm @Paytmcare

  • TarunTTY Tarun (@TarunTTY) reported

    @Paytmcare You guys are compelling to link bank account and widening chances of FRAUD. Since 3 months issues are not sorted. There is no way you can be reached easily !! U r blocking option of wallet payment even if there is balance in wallet...FRAUD or FORCEFUL DATA COLLECTION

  • himanshukr_ Himanshu Kumar (@himanshukr_) reported

    Dear @Paytmcare @PaytmTravel I had booked 3 train tickets through my Paytm App on 5 July 2021 at 1:49 AM and the mode of payment was UPI.There was some technical error & my booking got failed. I have not received the refund yet. My Booking Id - 14170900012

  • PrashantKapuri1 Prashant Kapuriya (@PrashantKapuri1) reported

    @Paytmcare I have paid my all dues of paytm postpaid then to my services are blocked bed service.. and never understand customer issue..

  • VarunBh2403 Varun Bhardwaj (@VarunBh2403) reported

    @Paytmcare Reminder #6 Pl. Arrange to update the Refund status of my air tickets. It's a long pending issue more then over a year..Very Shameful..

  • Anmol03226488 Anmol (@Anmol03226488) reported

    @paytmbankcare @Paytmcare hii since many times I complained about I want to raise charge back dispute against marchant who did not provided me service please 🙏 help me @paytmbankcare

  • drmukill Dr.Mukil (@drmukill) reported

    I applied for Paytm account closure. Customer executive is not responsive. @paytm @PaytmBank .

  • Jit_adhikari Jitender Adhikari (@Jit_adhikari) reported

    @Paytmcare Try to resolve the issue pending from 29th June. Or return the money.

  • Amarjee45052216 Amarjeet Singh Bhogal (@Amarjee45052216) reported

    @MikaSingh @Paytm @GooglePay Myself Amarjeet Singh Bhogal I am from Mumbai,Due to covid last yr 2020 am Job less suffering to loss I staying in rental basis ,Some loan are balance recovery people call daily am facing to problem Phone no:9619002586 My A/c Canara bank A/c :50642010017668 IFSC :CNRB0015481

  • Dawood35852275 Dawood (@Dawood35852275) reported

    @Paytmcare Hello paytm my paytm has gone in fraud please reply as soon as possible and solve my issue.

  • S08708671 S (@S08708671) reported

    @iamchetan_1 @myluminous @Paytm Do not buy Luminous product. Their service is worst. If you call for any issue, they will register complain only.

  • depensokal Deependra Sokal (@depensokal) reported

    @Paytmcare from last two hours my Paytm app is not working, neither showing balance nor making payments