Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 01/23/2025 12:30

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Transactions (38%)

    Transactions (38%)

  3. Login (12%)

    Login (12%)

  4. Website (4%)

    Website (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Bengaluru, Jaipur, Chandigarh, Malappuram, Lucknow, Delhi, Chennai and Sīkar.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Mobile App
IndiaJaipur Transactions
IndiaChandigarh Mobile App
IndiaMalappuram Transactions
IndiaLucknow Transfer
IndiaDelhi Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • QkAt8fBkfzPCgqo पुर्जे वाला (@QkAt8fBkfzPCgqo) reported

    @PaytmBusiness @Paytmcare @Paytm Tried to send Money in Grocery Shop, went to a person who is not even in my contact list,how did anybody's name appeared,even when I didn't Scan any QR, nor did I paid in the same name Ever,Help

  • Manjhi_Goodboy Suraj kumar singh (@Manjhi_Goodboy) reported

    My Paytm account is blocked for unknown reasons. Kindly help @Paytmcare @Paytm

  • ahitagni Ahitagni Mandal (@ahitagni) reported

    @Paytmcare This is the worst service. I am stopping the use of Paytm. keep the 500 and be happy.

  • iakpandit Akash Kumar Pandit (@iakpandit) reported

    @Paytm @Paytmcare Hello I'm unable to use Paytm bank reason it's credit freeze How to solve this Kindly help ... Thank you Paytm

  • khangamingpro KHANGAMINGPRO (@khangamingpro) reported

    @Paytmcare @Hail__Fuhrer Solve my problem

  • ahitagni Ahitagni Mandal (@ahitagni) reported

    @Paytmcare None of the “confidential details “ were shared. Note that i blacked out the order number. Stop sending automated tweets. Read the issue and understand the concern before replying.

  • Yogendra22331 Yogendra Gurjar🇮🇳 🙏🏼 (@Yogendra22331) reported

    @Paytmcare paytm sound box battery backup few hours please help me device serial no 868960069280994 long time se campaign Kar rha hu not help

  • TejPrat02036228 @tps10# (@TejPrat02036228) reported

    @Paytm @Paytmcare Even after sharing sharing the information and raising the query ,you guys have been non chalant about the issue and not bothering to respond . For a simple issue and that of a menial transaction,if this is taking so long this questions the reliability ofpaytm.

  • kidoferebus Vraj Patel (@kidoferebus) reported

    @Paytm @TheOfficialSBI I'm trying to connect both of your customer care regarding my credit card issue but even after waiting for 20 mins the call gets disconnected automatically. I tried this 6-7 times today Totally wasted my 2hours and would like to rate 0 to you service

  • Rowhitz Rohit Gupta (@Rowhitz) reported

    @Paytmcare Totally useless service. Second time in a row I am unable to add money to my wallet because of your stupid security issues @Paytm

  • kanish445 Prince Sharma🇮🇳 (@kanish445) reported

    @Paytmcare How can you be so insensitive towards customers, My issue is going on since last 15 days and you are not able to resolve it till date!! This is just pathetic and the best part is that now I'm not even getting any response from ur end !! Pathetic Customer Service !!

  • ashudhingragcc Rahul Dhingra (@ashudhingragcc) reported

    @paytmbankcare @vijayshekhar @Paytmcare kindly please check the ticket number 3269470155 after unblock of my account am not able to transfer money kindly please solve the issue asap.

  • anishsengupta2 anish sengupta (@anishsengupta2) reported

    @TheOfficialSBI again the same issue UPI transaction failing from multiple platforms @Paytm @amazonpay for past 2 hrs. Error message given bank server not reachable..worst service ever

  • imroz224 MD IMROZ (@imroz224) reported

    @PaytmBusiness @vijayshekhar @Paytm Dear Paytm, my morning settlement is in pending and i am not able contact with customer service due to some technical issues so, i request you to please resolve my issue as soon as possible.

  • Raaaz77945736 Raaaz (@Raaaz77945736) reported

    @Nishant_joshi91 @Paytm Fraud app they are sharing details of customer to thirdvparty and doing fraud

  • KtriSagr Sagar (@KtriSagr) reported

    @Paytmcare Ainda kabhi tum log ki service use tak nahi karunga. Seriously third class support guys. Not expected. From past 15 days i am trying to connect to you daily but no response.

  • Raaaz77945736 Raaaz (@Raaaz77945736) reported

    @Paytm One of the worst service provider please uninstall all they have hired fraud people from jamtara who have ur app and call you to seek OTP gor help and will do fraud screen shot attached

  • addidsvvsk Aditya Mittal (@addidsvvsk) reported

    Agent take soundbox and said I deactivated your account. But last three month without permission @Paytm cut monthly charge. My father has been calling and mail from last two months. But no support from this side and say I will work on this. Please take immediate action

  • ashishsinha1991 ashish sinha (@ashishsinha1991) reported

    @Paytmcare I need the issue to be resolved only dm and assurance is not enough it has been more than 15 days for which I am chasing on regular basis

  • JohnNattu John Nattu (@JohnNattu) reported

    @Paytmcare @dheerajtanwar3 What have you replied ? Does your reply solve the issue ?

  • jaspreet000 jaspreetsingh (@jaspreet000) reported

    Please help me to restore my Paytm account I called but I did not respond for resolution. @Paytmcare

  • AptArpit Tweetholic 🐦 (@AptArpit) reported from Indore G.P.O., Madhya Pradesh

    @Paytm @TheOfficialSBI why suddenly bank not working ? Bank is currently facing issues. I have to do payment , How bad you buy something when u do payment from Paytm , It shows Bank Error. Shame #Paytm #sbiserverdown

  • Vijay120693 Immortal Vijay (@Vijay120693) reported

    @Paytmcare I am facing issue of Full KYC upgradation. Even using same mob. number in adhaar,bank & in paytm i m struggling. My issue not being solved and paytm playing tickets raising game only.

  • 1vasanht v a s a n h t (@1vasanht) reported

    @Paytm Consider making your system idempotent. Also run automated scripts to ensure correctness of transactions everyday. At the very last, have better customer support who doesn't close tickets without resolving. Such ****** customer service for sure.

  • j_kohli jatin kohli (@j_kohli) reported

    @Paytm Highly disappointed with the customer support you provide. No professionalism at all. No resolution or clarification given for my issue.

  • vikashk204 Vikash kumar (@vikashk204) reported

    @Paytmcare When i was call ur care send link nd link is not working properly

  • ChiragPadia Chirag Padia (@ChiragPadia) reported

    @Paytm @Paytmcare team I’ve raise an issue where money got deducted from my wallet and Merchant also didn’t receive it. It’s been almost 2 weeks and still there is no resolution. Kindly reach out to me asap.

  • vikashk204 Vikash kumar (@vikashk204) reported

    @Paytmcare plz solve my problem I want to close my postpaid account but I was can't able to close my postpaid account ur care service is very poor

  • Raaaz77945736 Raaaz (@Raaaz77945736) reported

    @Paytm Care to reply customer queries??

  • Raj999599 Rajendra Yadav (@Raj999599) reported

    @Paytmcare @Paytm Very Bad Process for account block service I Request Many Times For Unblock My PPBL Account But @Paytm Not Unblock My Account Froud Services