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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (80%)
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Transfer (20%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Indore and Bahādurgarh.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rajiv
(@rajivcvedi) reported
@Paytm Paytm first membership is fraud removed voot select and zomato pro membership without telling customer what type of fraud is this
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Prashant Nigam
(@psnprashant) reported
@Paytmcare Its been 5 days,since i put in a query. Calling your helpline is worthless as they tell us to submit query to chat support. And Chat support doesn't even reply to our query what are we supposed to do, huh?
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Pradip B Chetri
(@pradipchetri) reported
@Paytm I am unable to transfer my excess limit in Paytm postpaid account. Plz help
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piyush kucheriya
(@pkucheriya) reported
@RBI @Paytm by mistakenly opened paytm postpaid by they r changing convience charges even for transaction and payment done within 1hour plz help to close paytm postpaid account. Piyush kucheriya 9423218420
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Rajiv Kumar
(@RajivKu32179644) reported
@Paytmcare my wallet balance is deducted automatically and paid to fastag.why? Help me @Paytmcare for this fastag
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BullDozer BABA
(@monk_excavadora) reported
@Paytm how to call your customer care, because your customer chat service is poor and can't help me.
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rounak33861
(@RounakAgarwal_) reported
@PaytmTravel i have a bus travel scheduled for 10pm today. The operator no is given wrong in the ticket. Tried on the help section no answer. Kindly help @Paytmcare
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Atul Kabra
(@KabraAtul) reported
@Paytm @Paytmcare your kyc is broken. Over 2 days since submitted my docs but no update. No response on ticket in app or chat. As a result unable to use fastag
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Prashant Ahluwalia
(@waliaprashant1) reported
@vijayshekhar @Paytmcare Vijay sir, Your KYC team still not resolved my problem. Its been more than one month. Its worst service your team is giving. Thanks.
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Mohammad Arifuddin
(@Mohamma37422734) reported
@Paytmcare sir please kindly check dm I have issue with paytm application
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Rajesh Nayar
(@Nayar_Rajesh) reported
@Paytmcare after deactivating old fasttag now my Paytm fasttag seems blocked unable to do recharge and ur chat support is not helping me
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Vaibhav
(@Vaibhav20061445) reported
@Paytmcare @HIMANSHUAkode1 @Paytmcare hello my account has been blocked please help me to unblock my mobile no. 7498513535
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NILESH KUMAR
(@Nileshkmr90) reported
@Paytmcare I am unable to use paytm wallet balance on 7043055855 as debit has been freezed even though rekyc done on 11.06.22.Ticket raised since 13.06.22.On 24th your team informed wallet will be unfreeze within 2 working days but still issue exist. Do the needful at earliest.
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Vinayak
(@Vinayak9883) reported
@Paytmcare @Paytm it's been 20 day i have raised a issue but still not resolved. Everytime I do follow up they say a same thing "We are working on it". This is pathetic. You shouldn't keep the offer if you can't fullfill it. Now tell me when will I receive CB. For detail check DM
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CONGRATULATIONS BRO :)
(@RDGIVEAWAYOP) reported
@Paytmcare Yes I have messaged you please check it I am in a worst experience fron Paytm solve my problem
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piyush kucheriya
(@pkucheriya) reported
@Paytmcare want to close my paytm postpaid plz help
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Harsh Pratap singh
(@HarshPr46655628) reported
@RBI @Paytm Mobile number ********* is debarred from using current wallet balance without proper prior notification. My money is stuck, Kindly look into this and help me.
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Varun
(@Varun52219446) reported
@Paytm pathetic customer care service .Every time you connect with customers care they forward your calls and then the calls are never Answered. 24/7 support chats are of no use either . I am trying to connect with someone who can help with my issues but in vain .
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Sahil Garg
(@beingtheshore) reported
@Paytmcare @keyyurvithani I am trying to connect with your customer executive from last 7 days but unable to connect i just want to get Paytm postpaid account statement for June 2022 but it is showing "failed to send" everytime I am getting irritated. Please connect with me immediately.
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Satish Singh
(@SatishS789) reported
from
PETROL BUNK ORR, State of Karnataka
@Paytmcare @vishnoisunil29 I think it's better you resolve the issue first rather than informing not to put in public.
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Ekaliv Markhande Suryaputra
(@PaddyPaddy3) reported
@GooglePlay @Paytmcare @Paytm we contacted Paytm customer care and Google Play also, no response at all.
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Sourabh
(@patrioticNR_I) reported
@Paytmcare Hi, my paytm wallet money is current unavailable for use in need of full kyc. Full kyc runs into issue when tried on kyc point. It’s like stealing my money. CC never lets me talk to an agent. This is fraud! Need urgent help before I reach out to consumer court..
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Mohammad Shadab
(@MShadab21194) reported
@Paytmcare I had booked ticket from paytm for Kanpur to Mumbai Spicejet flight on 28th Dec. 2021 but due to bad weather conditions my flight was cancelled, In this regard, I talked many times to paytm customer representatives for refund but till now no refund has been initiated.
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Shree Panwar RSS
(@PanwarRajshree) reported
@Paytm My money is stuck in your wallet and you customer care sucks. I waited for half an hour and nobody picked up phone of 24×7 customer care. Please return my money. #paytmsucks
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nerio vakil
(@nerio123) reported
from
Mumbai Suburban, State of Mahārāshtra
@Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.
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Umesh Lakshetty
(@UmeshLakshetty) reported
@Paytmcare please access my paytmbank acount
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Shivaji
(@Iamsivudu) reported
@Paytmcare Your customer Care sucks. Cant connect to a Human, even after selecting scores of Numbers in your IVRS. What kind of Customer Caring is this? How to connect to a Human, atleast who listens.
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Madhu Malti
(@MadhuMa69893658) reported
@Paytmcare I had a very bad experience using Paytm today. Being a regular user finding that it is more convenient to shift on other payment apps which have more better features. There is no availability to talk to customer care support executives easily..
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Dheeraj Sarraju
(@dheerajsarraju) reported
@Paytmcare Dear Paytm …. You have one of the most stupid customer care platform. I have an issue with one of my postpaid transactions and to my surprise, I have no way to communicate. I feel very handicapped at the moment. Can someone please call me up to resolve ……
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kumar vikas singh
(@kumarvikassing7) reported
from
Ghāziābād, Uttar Pradesh
@vijayshekhar @Paytm Hello Mr Paytm ceo my wallet account and Paytm bank account is suspended due to pancard but my kyc is done. But I am send 20/06/22 your 24x7 complaint but till date not update. Your customer care theory is very bad.teslove my issue