Paytm status: access issues and outage reports
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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Transactions (41%)
- Mobile App (29%)
- Login (18%)
- Website (6%)
- Withdrawals (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
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Login | 10 days ago |
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Transactions | 17 days ago |
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Mobile App | 26 days ago |
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Withdrawals | 1 month ago |
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Transactions | 1 month ago |
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Website | 1 month ago |
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Shiv Sutar (@shiv__sutar) reported@Paytmcare @Paytm @Paytmcare please resolve my issue is still pending
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Adya Prasad Yadav (@santuy377814) reported@Paytmcare Please share payment link my mobile number stolen so I am not able to login that account
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Shuhail Khan (@khan_kha55137) reported@Paytm Request for Deactivation Please deactivate my Paytm Soundbox (Model 4.3) linked with Paytm ID: 868651060117257 and Mobile: 8430979164 (Name: Aamir Qureshi). I have already raised multiple requests, but the issue is still pending. Kindly resolve this at the earliest.
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Ayush Shukla (@AyushSh0163710) reported@Paytmcare Hi, I accidentally booked my bus ticket for today instead of tomorrow. PNR: 46726 | Order ID: 26918506108 Route: Farrukhabad → Noida (9:00 PM) @PaytmCheckin Request you to please help reschedule it to 21 April. Would really appreciate quick support. 🙏
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Shakooni (@_shakooni_) reported@NPCI_BHIM I am going to shift to @Paytm to stay in india app. Was really putting efforts to support BHIM but it appears its just doomend
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Reddy Boy💙 (@iamreddyboy) reported@Paytm @Paytmcare I’m receiving frequent promotional calls from Paytm customer care about offers. How can I stop them?
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Imran Khan (@ImranKhan157182) reported@gibesandswings @Paytmcare I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661
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Abhimanyu Khosla (@KhoslaAbhimanyu) reported@Paytmcare I transferred Rs 500 to UPI and instead of credit the remaining balance too vanished. Ticket No: #200011174671 was raised on April 1, till now only automated response or false information that issue has been resolved. Please expedite.
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Maverma (@Maverma55555) reported@Paytmcare No response from your side still facing problem access denied
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Bimal Bairagya (@bairagyaan) reported@safiranand Yeah management was speaking about restarting Paytm payment bank. How it’s irrelevant when regulator is still not conviced about the management ability to resolve the issues ? Truth js management has failed to resolve the issue to convince rbi. It’s pure failure of @paytm mgmt
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रीड की हड्डी किसान (@mia_peachx0003) reportedBooked RSRTC bus via Paytm (Sirsa → Sri Ganganagar, 21 Apr 2026, 10:58 AM). No bus info, no staff support at pickup point. Conductor first refused ticket, later allowed on adjustment. Faced delay & stress. Please take action & provide refund. @Paytm @RSRTC_OFFICIAL
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amrinder yadav (@YadavAmrinder) reportedDear @PaytmBusiness @Paytm @Paytmcare after 15 days of complaint nobody come to check soundbox . Every time raise a tickets but still no solution. If Tommorow no service agent visit to replace it i will move on another source .
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Shivaa 🐎 (@ShivaSh89378519) reported@Paytmcare @rashid_levant We r using business services. Is there any problems in business services of shutdowning the app.
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Arif (@aarif837256) reported@PaytmCare @Paytm Extremely disappointed! Airline has already refunded my ticket amount to Paytm, but my money is still not credited. No response, no working customer care numbers. This delay is unacceptable. Resolve immediately or I will escalate further. #Paytm #Complaint
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Thakur Saab (@Thakurxsfe) reported@Paytm Dear Paytm Support, This is regarding my flight ticket booking (PNR: 14N04D). I have already received official confirmation from the airline that my ticket has been refunded from their side, and the amount is to be credited within 15 working days. However, despite this confirmation, I have still not received the refund in my account, which clearly indicates unnecessary delay from Paytm’s end. I want to make it very clear: - The airline has already processed the refund. - Any further delay is solely due to Paytm. - I have been following up for days but have received no proper resolution. If my refund is not credited immediately, I will be forced to: - File a complaint on Consumer Forum (NCH) - Escalate this issue on social media tagging Paytm - Take legal action for harassment and delay Kindly treat this as urgent and process my refund without any further excuses. I expect a resolution within 24 hours. Yash Chauhan
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SAI SUKESH (@Urstrulysukesh) reportedHi @Paytmcare, I lost access to my registered mobile number and can’t log into my account. My account is KYC verified. Need help to recover access. Please assist. @Paytm @Paytmcare
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Sony Xperia1 (@Jhon789087) reported@Paytm They can't reactive my merchant account, and customer service are worse
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Shubham Nivdunge (@ShubhamNivdunge) reported@Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare
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Mohd Farman (@faizali7714) reported@Paytmcare I am waiting for resolve my issues
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GURU YADAV (@GuruYadav108) reported@Paytm worst Bank ever....not providing Any customer care number...if any provide numbers not working...
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Vineela Sushmitha (@itsme_vineela) reportedRequesting: • A direct refund of the deducted amount • Or an upfront travel voucher (without requiring a new booking first) Hoping for a customer-first resolution from @AirIndiaX Thank you for the silence @Paytm @sharetoproblems
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Abhimanyu Khosla (@KhoslaAbhimanyu) reported@Paytmcare I transferred Rs 500 to UPI and instead of credit the remaining balance too vanished. Ticket No: #200011174671 was raised on April 1, till now only automated response or false information that issue has been resolved. Please expedite.
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space (@Wild83206947) reported@Paytmcare DMed all details and fingers crossed - the flight is no more feasible but at least you guys could help recover the money paid for the non issued ticket..
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Babloo (@jhabablooo) reported@Paytmcare hi I am waiting for a refund from last one month ,can you please help .
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Anurag Verma (@vanuragverma) reported@Paytmcare My Paytm app is not working .
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Lakshya khandelwal (@Lakshya50808919) reportedHi @Paytmcare / @PaytmBank @paytmbankcare I’m facing an issue with the mobile app. The Fixed Deposit balance is not loading, and while entering the passcode, it sometimes shows “Something went wrong.” Could you please look into this matter ASAP?
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ky.ky.02 (@pinkysitlhou) reportedThis is a blatant breach of service! as a student who had to travel on a budget this is totally unfair. i lost my time, energy and money because of your incompetence and i have to be the one who has to pay full price?! do the right thing! @Paytm @Paytmcare @IndiGo6E
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Yash aggarwal (@Yashagg14185775) reported@Paytmcare Sir my problem is why your team does not reply to the mail.
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Sandeep Rana (@sandy_rana29) reportedPaid ₹4210 to for a swipe machine, but neither received the device nor any refund till date. KYC submitted multiple times but rejected again and again without any valid reason. Contacted customer support several times — no resolution. @Paytm @Paytmcare #Paytm #ConsumerRights
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WRESTLE SHEETS (@SheetsWrestle) reported@Paytmcare it's been almost 2 months, I'm complaining about my speaker which is not working, on one contact and not a single technician visits us . I think it's time to switch to others.