Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (50%)
• Login (25%)
• Website (19%)
• Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, Agra, and Chhindwāra.

City	Problem Type	Report Time
Kolkata	Login	1 day ago
Varanasi	Login	3 days ago
Dehra Dūn	Login	3 days ago
Delhi	Mobile App	5 days ago
Kolkata	Mobile App	12 days ago
New Delhi	Mobile App	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SUBHA (@saske_in) reported 7 minutes ago

  Hi @Paytmcare @PaytmBusiness, I've permanently lost my registered mobile number for my Paytm Business QR account. I can't log in or contact support because the IVR only accepts calls from the registered number. Please help me update my mobile number after KYC verification.

• 
  bhawna (@bhawna2212) reported 17 minutes ago

  @Paytmcare What's the point.. I am still facing problem .. you are not able to resolve it ..it's been more than 20 days...@Paytm

• 
  Abhinav Mishra (@Mr_abhi9) reported 20 minutes ago

  @Paytm @PaytmBusiness @Paytmcare If you cannot improve your service, close your company. You just waste people's time.

• 
  Prosenjit (@Prosenj26121111) reported 22 minutes ago

  @Paytmcare This is your support reply regarding recharge plan, check the attach image of your support chats mentioning your faults.

• 
  Paytm Care (@Paytmcare) reported 22 minutes ago

  @Sachin60236154 @Paytm Hi, I tried reaching you over the phone but couldn't connect. I checked your ₹500 payment and found that Bank of Baroda declined the UPI debit due to insufficient balance. No amount was deducted. Please check with your bank for any holds or pending debits. Meanwhile, you can use your SBI account. I'm here if you need any help.

• 
  Himanshu Jena (@_himanshu_jena) reported 22 minutes ago

  @PaytmBusiness @paytm if today i didn't received any soundbox from you i will file a complaint against you at Consumer Affairs. Very very poor service. Totaly frustrating

• 
  Anustup🇦🇺🇦🇷🇧🇪 (@Willmcfc49) reported 25 minutes ago

  Nowadays @Paytm @Paytmcare have also started to charge platform fees from the customers 1.80 Rs It seems nominal but just multiply it with millions of customer usages Staggering We aren’t supposed to pay this Will shift from this app soon 🔜

• 
  Ritwick Ghosh (@RitwickGhosh3) reported 25 minutes ago

  @Paytm @Paytm There is no proper reply over DM. Help me to connect in call with an agent.

• 
  Shashwat Shukla (@Shashwat9099) reported 28 minutes ago

  Hey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!

• 
  bhawna (@bhawna2212) reported 28 minutes ago

  @Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.

• 
  Manoj Kumar (@manojNOC) reported 29 minutes ago

  I have paid my cc bill on 30th june still it was pending and today is my due date whos gona pay extras charges and intrsts? My money is struckd it's been 4 days still pending help me @Paytmcare @Paytm @RBI Order id: 27241383657 Upi ref :618133091760

• 
  Danny Mayur (@dannymayurr) reported 35 minutes ago

  @Paytm @Paytmcare I've been trying to open a Paytm Business account for the last 5–6 days. I've raised multiple support tickets, but I haven't received any callback or resolution. I'm still unable to complete my registration. Please look into this issue and help me resolve it.

• 
  அருண் குமார் (@siarun) reported 36 minutes ago

  @Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this

• 
  Sharad.N (@Sharad_N_D) reported 36 minutes ago

  @PaytmBusiness @Paytmcare @vijayshekhar Hello Team, How many days required to resolve my issue? Kindly provide an update. I have been following up for a long time.

• 
  The Silent Øne🎭 (@Pranshu_xo) reported 38 minutes ago

  @Paytm Paytm’s customer support is worst its been 3 days i have raised a ticket regarding travel booking and nobody is reaching out and their chatbot always be like i am here and if you explain everything it always says it is out of my scope anything else i can help Seriously MFs ???

• 
  Shagun Gupta (@iamshagun_gupta) reported 39 minutes ago

  @Paytmcare 7 day passed no resolution, totally useless app and customer support.

• 
  Morningstar (@makrohet) reported 40 minutes ago

  @Paytm @Paytmcare I am trying to set up my Paytm money account, the process is getting stopped half way. I have been trying to reach you through app, but it's unresponsive. I have got the rewards of zero brokerage till sept 30, but not able to open my account.Kindly help

• 
  Amaan khan (@beingamaankhann) reported 41 minutes ago

  @Paytm Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back.

• 
  Sourav (@vashist7700) reported 41 minutes ago

  @Paytmcare @vijayshekhar Hi Team, Is anyone update on this issue as I have already raised complaint against Paytm that I have huge amount stuck at Paytm Kindly do needful help urgently @Paytm

• 
  Brundha (@brundhareddy24) reported 42 minutes ago

  @Paytmcare @Paytm Such a disgusting customer service. Cant even call to any number. Atleast we should get proper response right, its been more than a month . I have never seen such a worst platform ever

• 
  Pranay Patel (@dr_pranaypatel) reported 42 minutes ago

  @Paytm still my issue in not resolved by team

• 
  Govind Deshwal (@govinddeshwal01) reported 43 minutes ago

  @Paytmcare Update: The refund has now been received in my account. Thank you for the support and prompt resolution. Issue resolved.

• 
  vishnu poddar (@VISON2233) reported 44 minutes ago

  @Paytmcare I have already shared the screenshots as proof.. still you want a video recording.. simply say you don't want to give the service that's it don't treat customers as fool details were already sent in your DM yesterday

• 
  Prayas Biswakarma (@kyuteboi) reported 53 minutes ago

  @Paytmcare Still not update ? Worst service @paytm @paytmcare

• 
  प्रभाव जावला (@Prabhavjawla) reported 53 minutes ago

  Huge delay in payment updates on @PaytmBusiness money is deducted but 'Payment Received' isn't showing in my app. Is the server down? Please resolve this quickly, it's disrupting business @Paytm

• 
  Sk Sen (@ShivendrSen) reported 55 minutes ago

  @Paytmcare How many days paytm take to resolve my problem?

• 
  KS (@kanwaljeet36) reported 56 minutes ago

  Facing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm

• 
  vinay dev (@dev_vinay) reported 58 minutes ago

  Hi team, my brother is a vendor using your UPI machine. The same is not working now. Trying your helpline which is hopeless. Please support @Paytm

• 
  Brundha (@brundhareddy24) reported 60 minutes ago

  @Paytmcare I raised a refund request under Ticket ID 200011741269 more than a month ago, but the issue is still unresolved. Multiple followups have not resulted in any update. Kindly look into this on priority and process the refund at the earliest. Pls provide a status update.

• 
  Karan Kothari (@karanrkothari) reported 60 minutes ago

  @Paytmcare absolutely poor service and support from your executives Mr Suryaband from Payment Team and hence need to file a grievance report. Kindly help