Paytm

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Paytm Outage Chart 03/31/2026 00:55

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Mobile App (31%)

    Mobile App (31%)

  3. Login (19%)

    Login (19%)

  4. Website (6%)

    Website (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Bengaluru, Ahmedabad, Alīgarh, Qādiān, Kolhāpur, Chandigarh, Ludhiāna, Meerut and Bhopal.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Mobile App
IndiaAhmedabad Withdrawals
IndiaAlīgarh Transactions
IndiaQādiān Website
IndiaKolhāpur Mobile App
IndiaChandigarh Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Kuldeepjha kuldeep jha (@Kuldeepjha) reported

    @Paytmcare Ticket no 3253599921 please help

  • vocalaamir Aamir (@vocalaamir) reported

    @Paytm @Paytmcare @PaytmBank waiting on customer care call since 18 (while typing) mins to file a complaint regarding fraudulent deductions in fastag. All executives are busy! TERRIBLY FRAUDSTERS you guys

  • Yash_Chouhan84 Yash Chouhan {Naseeb} (@Yash_Chouhan84) reported

    No respons🥺 @Paytm @Paytmcare @vijayshekhar Sir, Dear Paytm Team,, I am facing some problem in running Paytm, I went to help services and raised a ticket for my problem, I was assured that your problem will be solved soon, but it did not.pleese help me and solve my issue..why?

  • 9074498407 @birendra (@9074498407) reported

    @Paytmcare @Paytm please improve you coustomer support services and calling I m trying more than a weak , due to all yours faults my civil score is getting bad. Or call me 9770678826 .

  • Gitababujha PRABHAKAR JHA (@Gitababujha) reported

    Due to non-availability of my full address on Paytm, my physical debit card order is not getting processed and the option of address update is not being given.Paytm costomer care was also contacted many times but the problem was not resolved which is a matter of regret.@Paytmcare

  • SudipDa83265486 Banasree Das (@SudipDa83265486) reported

    @Paytmcare Good evening, I will not receive money in Paytm bank account . Please help me.

  • ShankhdharI Shankhdhar Indresh (@ShankhdharI) reported

    @Paytmcare @BhuviAnkur My paytm account 7900331868 Block please unblock

  • FnetIND Kobe (@FnetIND) reported

    @Paytm I don't know but the way you started charging in the name of convenience fee... You have to pay a heavy price in future.... Signing out off Paytm @vijayshekhar don't take your customer granted. Like Paytm share falling down your wallet penetration will be fall.

  • Mohamme56261761 Mohammed Jaffer (@Mohamme56261761) reported

    @Paytm This bank is totally fake....I have Lost more then ten thousand rupees....from this bank.....I'm gonna tweet u.....if u won't refund my amount..even customer care is also not responsible for my call...past from 5 days....

  • Gitababujha PRABHAKAR JHA (@Gitababujha) reported

    Due to non-availability of my full address on Paytm, my physical debit card order is not getting processed and the option of address update is not being given.Paytm costomer care was also contacted many times but the problem was not resolved which is a matter of regret @Paytm

  • Gitababujha PRABHAKAR JHA (@Gitababujha) reported

    Due to non-availability of my full address on Paytm, my physical debit card order is not getting processed and the option of address update is not being given.Paytm costomer care was also contacted many times but the problem was not resolved which is a matter of regret @Paytmcare

  • Shiv_rajput0 शिव राजपूत (@Shiv_rajput0) reported

    @Paytm Can u pls arrange a call back on 7838381839 from your customer care team, I made a transaction on 26th Dec, which is still pending and showing as processing Bank ref id -202272526413909 Order id - 19944981580

  • trivendrajoshi TeeJay (@trivendrajoshi) reported from New Delhi, National Capital Territory of Delhi

    @PaytmMoney @Paytm my SIPs are failing for two months in a row. Can you check what's wrong with your platform ? Deduction happens successfully on the day but, rejected by mf house and a refund is initiated. And your customer care is of no use. Please mind it. #CustomerService

  • Kuldeepjha kuldeep jha (@Kuldeepjha) reported

    @Paytmcare My account is blocked, please help

  • RahulMI13160190 Rahul MISHRA (@RahulMI13160190) reported

    @Paytm Why you have blocked my account. Also I am not able to connect with your team. When I call your customer care number IVR says wrong UID No. Where I will go for complaint.I am not happy with service.

  • Hello02242819 Hello (@Hello02242819) reported

    @Paytmcare @Paytm @paytmbankcare Dear sir / madam I don't know why block my paytm account please help me unlock my paytm account please I already complete full KYC My paytm register number 9548437616 RAGHAV AGRAWAL

  • Mohamme56261761 Mohammed Jaffer (@Mohamme56261761) reported

    @Paytmcare This bank is totally fake....I have Lost more then ten thousand rupees....from this bank.....I'm gonna tweet u.....if u won't refund my amount..even customer care is also not responsible for my call...past from 5 days

  • SKjakha68706703 किसान सज्जन कुमार जाखड़ (@SKjakha68706703) reported

    @Paytm 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎 Not resolve my account problem, complaint no 3253461073 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

  • Gitababujha PRABHAKAR JHA (@Gitababujha) reported

    Due to non-availability of my full address on Paytm, my physical debit card order is not getting processed and the option of address update is not being given.Paytm costomer care was also contacted many times but the problem was not resolved which is matter of regret @Paytm @RBI

  • peteratomm Peter Atom (@peteratomm) reported

    @Paytm I am not able to close my account. You people are not providing the proper support. You people are collecting all the information and selling to somewhere.

  • hariomsk skumar shah (@hariomsk) reported

    @Paytmcare Your useless CUSTOMER SERVICES 😒

  • shamitmankad Shamit Mankad (@shamitmankad) reported

    @Paytmcare @GTPL_Care - Tried renewing yesterday. payment was deducted but did not get any confirmation from GTPL. Tried recharging 5999 (50 MBPS 12 month unlimited plan). pls help and refund money as recharge is not successful. Used netbanking option via @Paytm

  • Kuldeepjha kuldeep jha (@Kuldeepjha) reported

    @Paytmcare My account is unblock please help

  • Amit20434923 Amit (@Amit20434923) reported

    @PaytmBusiness @Paytmcare @Paytm Please help on these issues 1 I want to Activate CC & DC & Paytm Postpaid On the QR code's of all the MID's I have. 2 I want to deactivate all the Sound-boxes on all of my MIDs as I am nt using them, moreover I wasn't told that's its chargeable.

  • MRRAHUL44788210 MR RAHUL (@MRRAHUL44788210) reported

    Please unblock my account iam requesting iam dm Paytm but not respond please help 8955371433 #paytmcare#paytm

  • viswasameer viswa sameer (@viswasameer) reported

    @Paytmcare since 4 months I am circling number of KYC points and your app customer care never say 27x7 support when the only thing we are interacting is just an BOT, can any human get in touch with we

  • Mohamme56261761 Mohammed Jaffer (@Mohamme56261761) reported

    @Paytmcare can somebody responsible for my money.......******* **** bank

  • indianomicstv #YouAreOnYourOwn (@indianomicstv) reported

    @Atulmaharaj @Paytm @vijayshekhar I didn’t face this issue, since my KYC was already verified few years ago.

  • gaurav7069 गौरव शर्मा🗨️🙈🙉🙊 ♥ (@gaurav7069) reported

    @Paytmcare waiting to get a order confirmation against a successful transaction even after 36 hours. It is showing in 'processing'. Utterly low standards of service delivery.

  • SenAshishh Ashish Sen (@SenAshishh) reported

    @vijayshekhar @Paytmcare I'm trying to get the Paytm wallet form 2-3 months but it's not working, after giving the Govt Id details it shows , Wallet creation is stopped indefinitely