Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (56%)
- Website (19%)
- Login (19%)
- Transfer (6%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Kolkata, Varanasi, Dehra Dūn, Delhi, New Delhi, Haridwar, Bhubaneshwar, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 5 days ago |
|
Kolkata
|
Login | 7 days ago |
|
Varanasi
|
Login | 9 days ago |
|
Dehra Dūn
|
Login | 9 days ago |
|
Delhi
|
Mobile App | 11 days ago |
|
Kolkata
|
Mobile App | 18 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Better Kalyan Shilphata (@aslamshaikh12) reported@Paytmcare I not received sound box till now money paid already. Not able to connect to customer care nor able to speak with customer care or raise a ticket through app. Very poorest service. 0 rating. Order id: 27210767515 Ordered through merchant app.
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Giri Sai (@noxiousgiri) reported@Paytmcare Kindly check dm sent required details 2 days ago. Its been a week I reported the issue in app & more than 2 days for tweet. Either there will be irrelevant response or no response. Sept-19-25 is the original buy date wd 1 year validity but u r saying June-19-25 6 mnths validity🫡
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Shashi Verma (@Shashir5656) reportedwant to open a new business account for recieve money for shop . Help @PhonePe @Paytmcare
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Prayas Biswakarma (@kyuteboi) reported@Paytmcare Still not update ? Worst service @paytm @paytmcare
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sagarmoy (@sagarmoy22) reported@Paytmcare why reaching support is so hard for Paytm business?
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🍂 xajA⁷ (@jkqsev) reported@Paytm fix your app or whatever, it won't let me login since yesterday. I have work to do.
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aware zone (@ZoneAware) reported@Paytm @YoloBus My Srinagar–Delhi bus 5 July was scheduled to depart at 3:00PM. I reached the boarding point at 2:00PM but the driver informed me the bus had already left at 1:30PM due to an “issue.” No prior call SMS or notification was sent. Yet my refund has been denied twice.
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Ubaid A Khan (@iamubaidkhan007) reportedUrgent: My merchant settlement (Ticket 500008834421) of ₹5,388 was wrongly credited to my negative balance DBS account. I need a reversal to my active CUB account. DBS is not cooperating. Please help urgently. @PaytmCare @DBSBankIndia #PaytmMerchant #DBSBank #SettlementIssue
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_KARMA_ (@karma_01_) reported@Paytmcare complaint remains unresolved. Your recovery agents continue contacting my relatives, causing mental harassment and violating my privacy. I expect @Paytmcare to stop these third party calls immediately and address this issue without further delayPlease respond publicly #Harassment
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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Aakash Goyal (@AakashG0yal) reported@Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.
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Aakash Goyal (@AakashG0yal) reportedMy bus booking was cancelled by the operator a day before travel. I reported the issue on 8 July and was assured a resolution in 3–4 days, but it's now day 5 with no update or refund. @Paytm @Paytmcare @PaytmCheckin Please resolve this at the earliest. Order ID: 27255988499.
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Wrangler#@69 (@satwik16357) reported@Paytmcare I already sent the details to your so called helpline that does not help at all. And i even shared the details on x. Just ******* do some work other than ************. Pieces of shits
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bhawna (@bhawna2212) reportedHow much more time is required to fix a basic customer issue? This kind of delay reflects a serious lack of customer support and accountability. I am extremely disappointed with the service and the way my complaint has been handled. Such a prolonged delay is unacceptable. @Paytm
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Mohit Gupta (@MohitGupta90_) reported@Paytmcare @Paytm all services down in NCR for last 5 hours. What’s happening?
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Prosenjit (@Prosenj26121111) reported@Paytmcare Stop this nonsense & give me remaining data balance as per your recharge plan, check ticket Id & your support chats so you clearly understand what fake recharge plans you showing to your customers, let everyone see that you misusing your customers trust.
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Abhka (@Abhineetkumar12) reported@Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap
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Ajit Yadav (@imajityadv) reportedThis small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar
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Stokesyyy (@msdpk_stokesyyy) reported@Paytm worst service 🤬😡
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Avijit Das 🇮🇳 (@Avijit_Das) reportedI have recently changed the sim (same number) and paytm can't verify it for last 2 days. Your sms arrive late and by that time it is locked already. All other UPI apps are working fine. @Paytmcare
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_KARMA_ (@karma_01_) reported@Paytmcare @Paytmcare but the issue remains unresolved Recovery agent continue calling my relatives despite my complaint Please ensure this harassment stops immediately & share the action taken against the concerned recovery agency A priority review should result in immediate relief
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Raj Malhotra (@_rajmalhotra) reported@Paytmcare Help me here, I bought 42k worth of gold in a year, its current price is 39k but when i try to withdraw the amount shows 37k. How ? I want a complete breakdown from purchasing to selling. There isn't a single mention of 5% deduction while selling.
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Shubham (@ShubhammBtr) reported@gaana @Paytmcare I’ve already sent you several DMs. Please check them and reply here so you can understand the issue. I just want my ₹799 refunded. @gaana
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Sanjay Sudula (@SudulaSanjay) reported@Paytmcare Waiting for your response @Paytmcare Can you update status of the issue?
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MIDHA BHUPINDER 🕉 (@bhupimidha) reported@Paytmcare @OfficialSBICare kindly help
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Nithin K L (@nithinkl_) reported@Paytmcare Please help me to refund the money this is very bad service you guys are doing its more than even 48 hours
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primordial intelligence (@primal_brainer) reportedmy dad's been lecturing me about my spending habits. tbh, I didn't even know where my money was going. then I opened @Paytm's Spend Summary. seeing everything broken down by category made me realize I'd spent more on eating out than on rent this month. math is finally mathing.
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare Why 6 days it is your work to do not my Why should I wait. Has I taken any loan from you. As per customer rules you can’t hold any customer without any reason. Kindly refund my amount by EOD. Else I will see u guys
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jain jain (@saurabhj77) reported@Paytmcare @Paytmcare @vijayshekhar my complaint still is not resolved. Pathetic customer support from your side
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Mohd Naseem (@naseemjaved_313) reportedHey @Paytm @Paytmcare, I am facing an issue while logging into my app. Even after entering the correct OTP, the app shows a "wrong OTP" or submission error. Please fix this login glitch at the earliest.