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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (80%)
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Transfer (20%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Mumbai, Indore, Bahādurgarh and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Transactions | |
| Indore |
Transactions | |
| Bahādurgarh |
Transactions | |
| Coimbatore |
Transfer | |
| Kozhikode |
Transactions | |
| Chennai |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Leon
(@Presenceofworld) reported
@Paytmcare My most recent thread is 9 months long and from that time you are threading me within every 30 days your employees are working on it from last 2 months and now they have closed grievance in consumer forum telling we have updated the the credit reports and it was not resolved
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Devak
(@sawtooth55) reported
@Paytmcare @Paytm Issues with refund The merchant have initiated the refund on 28th November but I haven't received the money on my source account which is paytm payment bank RRN IS 133213822824 Registered mobile number 8136861683
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hardutt
(@hardutt14) reported
My sister paytm account blocked without any issue plzz unblock her face problems in payment her paytm name anshu number 8307804119 @Paytm @PaytmBank @PaytmMoney
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Pratap Singh
(@pratapmkts) reported
@Paytmcare @paytm my paytm postpaid account was closed by me. now they enter 5 negative entry in my CIBIL score. now i am trying to get NOC but call/message customer support not helpful. if anyone reading this please dont use paytm postpaid. Please provide me NOC.
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Kalyan Jewellers
(@KalyanJewellers) reported
@LoveshBaya @Paytm Dear sir, We have been informed that our customer care representative contacted you. Hope your query has been resolved. Please do get in touch for any further information. Thank you, Team Kalyan Jewellers.
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Gauravsonu7
(@Gauravsonu71) reported
@Paytm @RBI @vijayshekhar please help my paytm account is blocked without any reason all documents were submited at the time of kyc they just scammed my 16,000 rs
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Chirag Agrawal
(@CaGdroid) reported
@Paytmcare If you are still alive and can answer me please let me know status of my complaint with ref id 3105720235. Stop treating your customers like garbage!!
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Sheetal Zarakan
(@SheetalZarakan) reported
I wanted to recharge my pre on post number of jio via @Paytm there are only two options prepaid and postpaid so i selected postpaid and entered the amount 555 but now #jio is showing u had paid bill of 555. I tried to contact @reliancejio no help from ur side. Who is will refund
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Bunny
(@Bunny84609182) reported
@Paytm My salary problem
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Md SHAMSHAR ALI
(@MdSHAMSHARALI1) reported
@Paytm sir my name is samsher i am prfect stote ,my bc no 9635015144 My fse is very bad response please contact my no i am very problem please contact my no My adress is West bangal & panjipara
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Sukhwani Ishwar
(@sukhwani_ishwar) reported
@Paytm I Have Ordered Soundbox Of Hindi Language & Got Tamil Language….. Please Help On This…..
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Saqlain
(@Kyakrumaimarjau) reported
@Paytmcare @Paytm I want to see my call transaction history of . In app , it's showing only upto 6 months older transactions.. so please help.. it's urgent
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Alfaz Uddin
(@AlfazUd43243585) reported
@Paytm My Paytm payment bank account block with large amount money.
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stubborn_25
(@swayam3323) reported
@Paytmcare I’m trying to make payment for swiggy order from food wallet balance but it’s showing an error . I already done kyc yesterday. This is really really pathetic and drastic app.
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Vasanth
(@vasanthsai143) reported
@Paytm Hey I Have been to UK recently and i lost my registered mobile number, so cannot access any of my paytm services and have not access to my money in the paytm bank and wallet. I have tried contacting the paytm customer care and mail buti got no responce. so help me in this
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Akshay Mehta
(@Akshay90Mehta) reported
from
New Delhi, National Capital Territory of Delhi
@lvishh Hmm My wife has the same issue @Paytm sucks...you can allow to add money but you are forcing them to do the kyc to use it
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NITIN GARG
(@nitingarg01) reported
@Paytmcare Bank is saying that they have not received any amount and you are saying that you have refunded the amount. To whom I shall contact please tell me. What is my fault tell me. Reference Number is 133322225759, don't you have any customer care number not a single one
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stubborn_25
(@swayam3323) reported
@Paytm I’m trying to make payment for swiggy order from food wallet balance but it’s showing an error . I already done kyc yesterday. This is really really pathetic and drastic app.
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Karan Chawla
(@KaranCh51058554) reported
I have entered my details for KYC of some other person by mistake in Paytm money app. There is no option to remove them. Customer care does not pick call, please help. @Paytm @Paytmcare @PaytmMoney
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Neeraj Kumar
(@NeerajK69385826) reported
@Paytm @Paytmcare I want Paytm postpaid service pls enable it.
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Debasish Chanda
(@Debasis76383653) reported
@Paytmcare hello team I have done rent using my credit card but it's still stuck under processing since long time. Money was deducted from credit card instantly them it is not being transferred to the bank account.. this is urgent I need your help please.
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Kapil Kaushik
(@sherrymehar) reported
@Paytmcare Have 3000 points in my wallet. Redeemed 500 for a Apollo pharmacy voucher. It can not be redeemed online and store refused. The biggest bummer...PayTm customer support is like driving into the great Wall of China...u just can't reach it and no option to seek support
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AKHILVENDRA
(@VIRATAKHIL143) reported
@Paytmcare @Paytm Can you please help me with update.. Still waiting for my debited money..
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Pankaj
(@Pankaj71406252) reported
@Paytm Your service is really very bad. You think only few AI responses can resolve all the issues. I was trying to contact with customer care executive to explain my issues but not able to connect. Even the customer care number given by paytm is not connecting.
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Gagan
(@_gags) reported
from
Mumbai Suburban, State of Mahārāshtra
There is so much talk about @Paytm ipo , but no one seems to be talking about @Car_Trade which is almost 43% down since IPO
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Mahesh Pandit
(@maheshpandit_) reported
@Paytm @PaytmMoneyCare @paytmmon What the hell services are you providing? Even your payment gateway not working properly. I made a txn of 2000rs via Amazon UPI on paytm Money. Money debited but not added in Demat. Ref I'd: 133480373003
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Ashis Karmakar
(@twitashisk) reported
@Paytm very poor service. I have recharged a @BSNLCorporate number at 2.34 pm but it's still showing 'processing'. Now, if i recharge again then my present amount will go in vain.
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****** Kochar
(@KocharChinky) reported
I recharged my metro card no. 56053724 on 15 nov. But i was unable to top up my card as card got damaged it's been 15 days i have not recieved my refund. DMRC said i will get refund within 7 days. Very poor service by dmrc and paytm. #16072588870 @Paytm @Paytmcare @OfficialDMRC
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Raj Ahir
(@HumHayRaj) reported
Does @Paytmcare have any human beings operating their customer care? I am sending msg since week but still no solution, i send 4 to 4 DM but ut seems they are sleeping. @PaytmBank
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Pavan J
(@pjjaju) reported
@Paytmcare can I talk to a “person” instead of a bot to resolve the issue ? How can you not have that option at all ? Forcing your users to work with a bot @RBIsays