Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Transactions (35%)
• Mobile App (35%)
• Website (12%)
• Login (12%)
• Withdrawals (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.

City	Problem Type	Report Time
Mumbai	Website	3 days ago
Greater Noida	Mobile App	3 days ago
Hyderabad	Login	17 days ago
Dārjiling	Transactions	24 days ago
Bengaluru	Mobile App	1 month ago
Ahmedabad	Withdrawals	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashish Parab (@AshishP60734377) reported 3 minutes ago

  @Paytmcare @Paytm hello team, I am not able to cancel the auto payment mandate set in Paytm. Can you please help as the app is not responding once I click cancel payment option.

• 
  Irshad Mirza (@irshadmirza141) reported 6 minutes ago

  Hi @PaytmCare @Paytm, my Order ID: 21023239134 is stuck for over a month now. It shows 'dispatched' since the 22nd but no delivery yet. This is very disappointing service. Please look into this urgently and provide a refund or delivery update. #Paytm #ConsumerComplaint

• 
  Ashish K. (@_itz_Ashish) reported 12 minutes ago

  @Paytmcare You are providing inconsistent responses. On one hand, you state that “the scratch card is expired and no longer applicable,” while on the other, you mention that “the concern is being looked into.” I request you to thoroughly review my issue and provide an answer/resolution.

• 
  Kiran Kumar Reddy Pilla (@Kirankumar97051) reported 12 minutes ago

  @Paytmcare @Paytmcare your dm's are not working that much good.

• 
  PUNIT PRAJAPATI (@prajapati_24047) reported 14 minutes ago

  @Paytm @Paytmcare Post 1/3 We requested deactivation of our Paytm Soundbox. A service query was raised: 500007909823, assigned to Aniket Bhati. Paytm please look into this urgently. This is very concerning.

• 
  स्वप्निल पंड्या (@swapandya_27) reported 15 minutes ago

  @Paytm @Paytmcare Hi team, I purchased a valid Paytm pass for my booking of flight in the month of december and I have proof from your help and support a screenshot clearly suggested that the Paytm travel pass benefits are eligible for this booking.

• 
  Lavkush Vishwa (@Lavkush_vishwak) reported 19 minutes ago

  @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

• 
  Ashu (@IAmMishraJi1992) reported 20 minutes ago

  @Paytmcare Unable to access your DM. How do you plan to fix this issue? I need the cashback of Rs 50 ASAP.

• 
  Sanjeev Kulhari (@Sanjeevkulhari8) reported 23 minutes ago

  @motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.

• 
  Arrrihant (@Arihant0808) reported 24 minutes ago

  @Paytm When will you repay customer money

• 
  Zeeshan (@alishaan_14) reported 25 minutes ago

  @Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.

• 
  عبداللہ (@QuietTweep) reported 25 minutes ago

  @Paytmcare @Bprathamm Booking ID 26949445691 booked on 27 Apr at 10:27 AM is still showing as pending, and my flight is within a few hours. There’s no way to reach your support team. This is extremely frustrating. Please resolve this urgently!

• 
  Anurag Verma (@vanuragverma) reported 26 minutes ago

  @Paytmcare @Paytm Is Paytm app working ?

• 
  L I N U (@aviator365) reported 31 minutes ago

  @Paytmcare I am using latest version plus I have attached the 2 error screenshots and my telephone number. Thanks

• 
  Beautiful Day (@BeautifulD12217) reported 33 minutes ago

  @Paytmcare Did you got update from specialist team sir 5 days payment pending please help me to solve the issue

• 
  Sumit (@sumit0515) reported 35 minutes ago

  @Paytmcare paytm business customer service is the worst customer service i ever faced, last time they scammed me with telling me lie about the monthly rental and deducted money and now again they gave me 1 rupee monthly rental soundbox and then changed it with 40 rupee rental

• 
  Beautiful Day (@BeautifulD12217) reported 35 minutes ago

  @Paytmcare Kindly resolve my issue within 3 hours

• 
  Santosh Baisakh (@kumarasantoshB) reported 36 minutes ago

  @Paytm@Paytmcare I am facing a serious issue with my salary due to incorrect attendance marking. My attendance has been wrongly marked as absent for multiple working days, and despite contacting my TL and ASM multiple times, I am not receiving any proper support.

• 
  Irshad Mirza (@irshadmirza141) reported 38 minutes ago

  @Paytmcare Hi @Paytmcare, I am trying to DM you as requested, but I'm unable to send a message due to some technical issue. Could you please initiate the DM from your end or suggest another way to connect? Thanks."

• 
  Abhinav (@YAbhinav96) reported 39 minutes ago

  @Paytm i need help

• 
  Av (@anshulverma8604) reported 39 minutes ago

  @Paytmcare @PaytmBank @Paytm What will happen to those who have money deposited in PPBL who have FD there, after the RBI cancelled its licence? Neither the customer care is working, nor you giving any response . When will they get their money🥺? Unable to complaints through DM.

• 
  RAZOR (@razor_2005) reported 43 minutes ago

  My money is stuck in Paytm Payments Bank after RBI licence cancellation. Cannot login via Paytm app or Paytm Payments Bank app. Unable to transfer funds to any UPI or bank account. No clear update from @Paytm @Paytmcare @PaytmBank Need urgent clarification.

• 
  Zeeshan (@alishaan_14) reported 45 minutes ago

  @Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.

• 
  ByAswinmv (@asweeenmv) reported 46 minutes ago

  @Paytmcare Okay I will be waiting for the issue to resolve as soon as possible

• 
  Bhabesha Swain (@BhabeshaSwain) reported 46 minutes ago

  @Paytmcare I can't do share screens on WhatsApp for my personal reasons. If possible to solve the problems in calls then you are proceeding otherwise I can't dm your personal number.

• 
  TÜSHÄR PÜBG (@Tushant_sakhla) reported 51 minutes ago

  @Paytmcare I have also shared the alternative number of mine if you are not able to call on my primary number so you can call on my alternative number. But you guys are not ready to call me.. Is paytm only buying a plan for internet access. @Paytmcare @vijayshekhar shameless people

• 
  GURU YADAV (@GuruYadav108) reported 52 minutes ago

  @Paytm First' you need to improve customer care numbers.. working numbers provide worst upi service @Paytm

• 
  Lavkush Vishwa (@Lavkush_vishwak) reported 54 minutes ago

  @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

• 
  Vikas kumar (@vikask063) reported 57 minutes ago

  Hi @PaytmMoney @Paytmcare Please help to update my mobile number in my paytm money account so that I can access my mutual funds

• 
  Zaraki_kenpachi (@darshangowdan11) reported 1 hour ago

  @Paytmcare I’m facing an issue with a merchant settlement.Transaction amount: ₹954 Status in app: Showing “Credited” Issue: Amount not received in bank account and no SMS confirmation This was from yesterday’s transaction. Please check and resolve at the earliest.