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Paytm status: access issues and outage reports

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Full Outage Map

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Mobile App (44%)
  • 22% Website (22%)
  • 17% Transactions (17%)
  • 6% Login (6%)
  • 6% Withdrawals (6%)
  • 6% Transfer (6%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Haridwar, Bhubaneshwar, Agra, Chhindwāra, Jaipur, Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, and Dārjiling.

CityProblem TypeReport Time
Haridwar Transfer 2 days ago
Bhubaneshwar Website 2 days ago
Agra Mobile App 14 days ago
Chhindwāra Mobile App 21 days ago
Jaipur Mobile App 24 days ago
New Delhi Mobile App 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • abh1kr
    Abhishek Kumar Singh (@abh1kr) reported

    @Paytm @Paytmcare why I'm not able to pay credit card bill? Neither via UPI or Debit Card nor Netbanking. Error- We regret to inform you that currently your transaction is not supported owing to the internal criteria.

  • karanKabiraazad
    Karan Singh (@karanKabiraazad) reported

    @Paytm Payment business team is the worst. There is no proper support system, unnecessary charges are applied, and the service is completely disappointing. It feels like a fraud company with zero customer care and no accountability. Very bad experience.

  • gauravgupta0191
    Gaurav Gupta (@gauravgupta0191) reported

    @Paytm @Paytmcare need help with ticket #200011832253. I made the recharge yesterday and it is showing pending recharge even though the amount is deducted from my bank account. Please check the issue.

  • Sankalpraj5
    Sankalp (@Sankalpraj5) reported

    Dear @Paytmcare @PaytmBank @Paytm My Paytm Payments Bank account was frozen long ago, and I still have money stuck in my account and FD. I already raised requests but haven’t received a resolution.Since the Paytm Bank app is no longer available, please help me withdraw my funds

  • Nileesh03h
    Nileesh (@Nileesh03h) reported

    Each and every payment, recharge failed No any help from customer care No any customer care number available on app , resolved issue @Paytm

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint. @Paytm @Paytmcare

  • Raghav_545
    Raghav sharma (@Raghav_545) reported

    @Paytmcare I have got one problem regarding bank account in my paytm app, please help ASAP.

  • nilavarasan_v
    Nilavarasan V (@nilavarasan_v) reported

    @Paytmcare I have also shared further details, HDFC confirmation on incorrect MCC and case id created within Paytm care for this issue 5 days ago. Looking forward to your positive response.

  • anushreethatte
    Anushree Thatte (@anushreethatte) reported

    @Paytmcare Hi Ria, I have messaged you my transaction ID. Let’s hope you resolve my issue today.

  • narutoversetobi
    Narutoversetobi (@narutoversetobi) reported

    @Paytmcare you guys have the worst chat support ever... 1 reply in a day?

  • AqibKhalid5
    Aqib Khalid (@AqibKhalid5) reported

    @Paytmcare I have been unable to access my Paytm account for the last 15 days. Whenever I try to log in, I receive the message "Your number is blocked from accessing Paytm" or "Access Denied." I have already tried reinstalling the app and waiting for several days, but still pend

  • xavierprabhu
    Xavier PRabhu (@xavierprabhu) reported

    @Paytm @Paytmcare @nearbuy ur customer support kept asking for order ID when nearbuy doesn't provide one. do I run nearbuy that I can generate that or u guys run nearbuy? its 1900/- swallowed by Paytm on filmsy excuse. ur guys like chatbots say the same thing.

  • ANANDRAJVISHAL
    ANAND RAJ VISHAL (@ANANDRAJVISHAL) reported

    @Paytm food wallet money is not working, so how to get the remaining balance.

  • guptapulkit625
    Pulkit_625 (@guptapulkit625) reported

    @Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar

  • ritik_trar
    Ritik Trar (@ritik_trar) reported

    So he is unable to access the account. Could @Paytm @Paytmcare and @abcapital support please guide on how he can pay the pending last EMI and update his registered mobile number? He wants to clear the dues and avoid any issues. #Paytm #ABFL #LoanSupport

  • IndrakaranN
    Indrakaran Reddy (@IndrakaranN) reported

    @Paytm dear team I am unable to connect customer support, please help to assist someone for my issue

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login but not successful because It's shown under review till now last 4 days. Please help me and resolve this issue immediately.

  • sunilbxnoi
    CJP_2029 (@sunilbxnoi) reported

    @PaytmBusiness @vijayshekhar @Paytmcare Please also update me regarding the reason for the issue and the expected timeline for resolution. I hope to receive a prompt response from your side.

  • RajpawanT
    Raj (@RajpawanT) reported

    @Paytm cash back missing and postpaid service is worst not even old customer not get his limit

  • nilavarasan_v
    Nilavarasan V (@nilavarasan_v) reported

    @Paytmcare Sent to DM as requested. Kindly take it further and resolve the issue.

  • Aviii1902
    Avinash Gupta (@Aviii1902) reported

    @Paytm Splits before 18/April are not showing up ??? Wtf is wrong with u guys ... Can't operate a feature smoothly

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @PaytmCare, I booked an flight ticket by Paytm for 2 ticket I cancelled the ticket for 1 ticket Mohd Ebad, Split PNR: WYI4KT and already processed the refund from their end. However, the Paytm app is still showing the status as 'Still Working'. Ticket ID: 200011664664.

  • sanatan1011
    Nitesh tiwari (@sanatan1011) reported

    Dear @Paytmcare I am unable to access my Paytm account since last week due to “Access Denied” issue. My wallet balance is also stuck, and despite multiple emails, I haven’t received any response yet. Please resolve this issue urgently. This is causing serious inconvenience.

  • VSATISH848
    Satya (@VSATISH848) reported

    Hi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...

  • iam_av9
    Abhinav shukla (@iam_av9) reported

    @MyIndusIndBank @Paytmcare @Paytm kindly see that bank wouldn't help me Kindly u call me, as I'm trying to connect you but Bot always reply on call and chat too. So u manually call me from your side to help me.

  • jagdishJR7
    J. D. Rathore 🇮🇳🇮🇱 (@jagdishJR7) reported

    @SarvamForDevs @SarvamAI @Paytm I like to use Indus but it is too slow to give answers.

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to

  • GyanDixit4
    Gyan Dixit (@GyanDixit4) reported

    @Paytm hi, don't u have any cust helpline or email to reach out to u for support? I can't delete PPB account as I can't delete an automatic pmt tagged to it. Ur Paytm Assit bot is barely of any help. What should I do? Send u complaint by post to ur registered address with MCA?

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    I have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, My name is Anand Sagar,my mb no 8210177060. I am trying to login my paytm account but not successful because It's shown under review till now from last 4 days. Please help me and resolve this issue immediately.