Paytm status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

• Mobile App (37%)
• Transactions (32%)
• Website (16%)
• Login (11%)
• Withdrawals (5%)

Live Outage Map

The most recent Paytm outage reports came from the following cities: Ahmadābād, New Delhi, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, and Qādiān.

City	Problem Type	Report Time
New Delhi	Mobile App	2 days ago
Yamunānagar	Website	4 days ago
Mumbai	Website	10 days ago
Greater Noida	Mobile App	11 days ago
Hyderabad	Login	24 days ago
Dārjiling	Transactions	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PRAHLAD KUMAR (@PRAHLAD76688735) reported 5 minutes ago

  @PaytmBusiness kitna preshan krwata ho mere pass sound box diya nhi or 125 har month kata ja rha hai mere name pe sound box bhi issue Kiya gya hai @Paytm @Paytmcare please solve my problem

• 
  Dinaish Lunkad (@dineshlunkad) reported 6 minutes ago from Ahmadābād, Gujarat

  @Paytmcare Since last 4-5 days facing such issue which have no head and tail, @vijayshekhar

• 
  Prashant Bhadoria (@Prashant_S_Gwl) reported 8 minutes ago

  @Paytm My application not working same error no 61007 even after re-installing app. Cannot even search for help because every I time I go for it redirects to the application which is not opening

• 
  Silly cat (@MrJamesCat) reported 9 minutes ago

  @Paytmcare @jagograhakjago @consumerforum_ please help me

• 
  Nipul modi (@Nipul21modi) reported 10 minutes ago

  @Paytm @Paytmcare Kindly look into this matter and resolve. I am not able to see my investment made via Paytm App --- i.e. Platform of mutual fund Paytm Service Private Limited ---

• 
  VARADARAJ (@VARADAR36779348) reported 11 minutes ago

  @Paytm @Paytmcare @vijayshekhar 4 days unable to transact due to “Malicious app found” error. No proper customer care response, no support, no solution, no direct contact or callback from Paytm. The issue is dragging in a very lethargic way while customers suffer.

• 
  Sachin Rathore (@sachinrathorex) reported 17 minutes ago

  @nuegoindia @Paytm I haven't received the update yet regarding the same issue, don't force me to take legal action against your ......

• 
  Abdul Samad (@Abdulsamad2011) reported 17 minutes ago

  @Paytm now its just less then 24hrs left for my flight and but still my issue is not resolve. Its been more thn 2days since i raise my issue but still nothing. @DGCAIndia pls look into this @Paytmcare

• 
  Shivam Kumar (@ShivamKuma51236) reported 18 minutes ago

  @Paytmcare Getting error msg as Access Denied Your mobile number has been blocked from accessing paytm In case you feel it is a mistake , Please reach out to our customer support for further assistance. Yah message a raha hai aur Paytm login nahin ho raha haiii

• 
  Mohd Shafi G (@MohdShafiG4) reported 19 minutes ago

  I'm facing a technical glitch during the KYC process. Even though my loan offer is approved, the selfie upload is failing with a processing error. Please help me move my application forward." @Paytmcare @Paytm

• 
  PIYUSH RAWAT (@PIYUSHRAWA73030) reported 19 minutes ago

  @Paytm i was trying to deactivate my soundbox from last 3 months paytm you have a worst support team ever and specially your AI bot on call 🍰 @RBI please help me to deactivate my soundbox they are charging me every single month for no use and I want a strict action

• 
  KKinDel (@KulshreshthK) reported 22 minutes ago

  @Paytm @vijayshekhar @mdeora1 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !

• 
  VARADARAJ (@VARADAR36779348) reported 29 minutes ago

  @Paytm @Paytmcare @vijayshekhar Really fed up with the way Paytm handles customers. 4 days transaction blocked, no proper support, no callback, no direct customer care access, no empathy, only automated responses. If you claim 24×7 service, customers to reach and get help.

• 
  pawan kumar (@pawank_r) reported 31 minutes ago

  Dear @Paytm, @Paytm Care, and @vijayshekhar, kindly resolve the issue I have been facing for the last 4 days. I am completely stuck bcz of this service issue and facing a lot of inconvenience. Instead of sending generic replies, please ensure that my concern is addressed promptly

• 
  Itsnoneofyourbusiness (@SrishtiRan87970) reported 32 minutes ago

  @Paytmcare How ? Kindly tell me. Do you have the ticket Id? Do you have any necessary details ? This is exactly how you sush down that day too @Paytmcare @Paytm

• 
  Ali Momin (@AliMomin454485) reported 38 minutes ago

  @Paytmcare It's a complete and utter deception and misleading the customers. There should be regular check-ins for hygiene and sanitation on every agency. I will be reporting this to the consumer court, if the issue is not resolved

• 
  Abdul Samad (@Abdulsamad2011) reported 40 minutes ago

  @Paytm kindly help me with my flight ticket issue as its an emergency. @Paytmcare kindly help at the earliest. Already sent DM its been more thn 4hrs. Pls help at the earliest

• 
  sanjayholani (@sanjuholani) reported 47 minutes ago

  Hey @Paytm @Paytmcare — I've had ZERO usage of your Sound Box for 18+ months. No service. No communication. And suddenly ₹1940+ is charged out of nowhere! 🚨 Asked for help via chat → No resolution Called helpline → this is unacceptable from a #fintech

• 
  Hemant Kumar 🇮🇳 (@HemuBhartiye) reported 47 minutes ago

  @canarabank Your base branch is not helping me. Finally I will file a case against you and @Paytm then the court will decide and you will chargeback. Worst services. You think the customer is fool

• 
  Neelesh Purohit 🇮🇳 (@aapkaneelesh) reported 47 minutes ago

  URGENT ATTENTION @Paytmcare @Paytm SINCE 2 DAYS I AM NOT ABLE TO USE YOUR APP DUE TO ERROR 61009 FALSE DETECTION.... I AM TOTALLY STUCK AND NEED YOUR URGENT IMMEDIATE FIXATION

• 
  Abdul Samad (@Abdulsamad2011) reported 49 minutes ago

  @Paytm kindly help me with my flight ticket issue as its an emergency. @Paytmcare kindly help at the earliest. Already sent DM its been more thn 3hrs

• 
  Silly cat (@MrJamesCat) reported 51 minutes ago

  hi @Paytm @Paytmcare , i booked 2 flight tickets earlier today. You guys did not send me my flight tickets but the money is gone from my bank. On contacting, nobody picks phone but only AI bots. I have raised multiple ticket concerns, all of them say "unable to help you".

• 
  The_BL (@BL_Dangi) reported 52 minutes ago

  @Paytmcare No action and no call till date... That is your service

• 
  Om Shukla (@OmShukl78340424) reported 53 minutes ago

  @Paytmcare @vijayshekhar don't play with someone money stop doing froud with your customer 🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨✨✨✨

• 
  Joel Joel (@Joel005003) reported 55 minutes ago

  Avoid using @Paytm for bookings. My refund (Booking ID: 26895052700) was initiated on 16 April and still not credited after 13+ days. No proper response despite repeated follow-ups. This is harassment and unacceptable service. RBI complaint filed. Expecting immediate resolution.

• 
  Tapash Saha (@jituXh) reported 57 minutes ago

  @N_and_ni @Paytmcare is doing scam in name of cashback. They offer cashback but not provide it . No proper and genuine response from Customer care also. I referred my 2 friends but cashback received partially. As per terms and conditions full cashback not received. Both are new user.

• 
  FAIZAN AHMED (@FAIZANAHME69804) reported 1 hour ago

  @Paytmcare @Paytm Utter scam @Paytmcare not willing to reply not willing to solve the issue, I want to clear this and refund the amount

• 
  Abdul Samad (@Abdulsamad2011) reported 1 hour ago

  @Paytmcare But its already been more thm 24hrs since u r working on my issue @paytmcare

• 
  Mephistopheles (@erinyes66) reported 1 hour ago

  @Paytmcare got refund from merchant and showing on balance and history of Paytm app .. but no option to transfer money to my bank account.. Escalate this issue and advise to resolve

• 
  anoop (@anoop1402) reported 1 hour ago

  @PaytmBank I am unable to view my balance in my Paytm Payment bank Acct. After uninstall and reinstall of the app, now I am not able to login at all. I get error- due to technical reason try after some time. Can you investigate urgently? @Paytm @paytmbankcare