Paytm status: access issues and outage reports
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Full Outage Map
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
- Mobile App (37%)
- Transactions (32%)
- Website (16%)
- Login (11%)
- Withdrawals (5%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: New Delhi, Ahmadābād, Yamunānagar, Mumbai, Greater Noida, Hyderabad, Dārjiling, Bengaluru, Ahmedabad, Alīgarh, Qādiān, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 1 hour ago |
|
Yamunānagar
|
Website | 2 days ago |
|
Mumbai
|
Website | 8 days ago |
|
Greater Noida
|
Mobile App | 9 days ago |
|
Hyderabad
|
Login | 22 days ago |
|
Dārjiling
|
Transactions | 29 days ago |
Full Outage Map
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Vansh Sharma (@Vaanshh_0) reported@Paytmcare My Paytm Business account has been deactivated and reactivation is failing repeatedly. I am unable to access my QR or receive payments. This is affecting my business. Please look into this urgently and help resolve it. Registered name: Vansh Kumar Thanks.
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Anuja Doshi (@DianaMistr71491) reported@Paytmcare no reply what kind of service is this
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Prashant Bhadoria (@Prashant_S_Gwl) reported@Paytm No customer care number available, I need urgent help. Application mot opening.
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Ashwinkumar Pandey (@Gabbar1702) reportedAbsolutely unacceptable service from @Paytm & @flyspicejet. Flight SG-529 (5 Apr 2026) was cancelled—still no refund after a month. No updates, no response to tickets/emails, and calls go unanswered. Please resolve this urgently. Request your support @NCH_1915
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ABINASH BHUJABAL (@ABINASHBHUJABA2) reported@vijayshekhar Hi @Paytm , @PaytmBank I had made a Fixed deposit with Paytm Payments bank and after the RBI directives I am unable to see my FD in the account. Tried to reach out to customer care but I couldn't get help. Also have raised a complaint through email. Kindly help on the same.
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Prince Kumar (@Princenb98) reported@Paytmcare @SBICard_Connect earlier I was using paytm sbi credit card which was latterly closed due financial problem. Again I want to get paytm sbi credit card. Help me
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Ashish Chauhan | Personal Finance Simplified (@EzyNivesh) reported@vsvicky_ @Paytm Nice sentiment, Vicky. A "turnaround" is a strong word. While VSS's resilience is undeniable, the narrative needs more than just fighting spirit. Here's what the numbers are *actually* showing: The recent Q4 FY26 results are indeed interesting, but let's not forget the $100M+ hit from the RBI's regulatory actions impacting their payments bank business. That's a significant hurdle overcome, not erased. Focus has shifted to their lending business, which saw a ~40% YoY growth in disbursals. *That's* the real engine, not the payments bank legacy. And let's talk scale: while user growth might be steadying, the Average Revenue Per User (ARPU) is still a point of contention. Improvement is there, but it's a marathon, not a sprint. Also, Mar'26 "profit" of Rs 552 Cr is indeed skewed. Standalone P&L shows sales dipping to Rs 2,150 Cr in Mar'26, down from Rs 2,500 Cr in Mar'25. But the consolidated view shows a massive Rs 668 Cr in "Other Income" for Mar'26. This isn't sustainable operating profit. It's a financial engineering trick. #Paytm The market's been pricing in a lot of this already. This isn't a surprise rally, but a slow climb out of a deep hole.
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The_BL (@BL_Dangi) reported@Paytmcare @Paytmcare @Paytm Please review this matter urgently. Due to poor coordination and no support from Chandra Raj Travels staff, I suffered inconvenience and missed my journey. Kindly arrange an immediate refund and take action against such unprofessional behavior.
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ANIL KUMAR JAISWAL (@janil01654) reported@Paytmcare Hello Paytm Team, My Paytm app shows “Access Denied / Hang on tight” for the last 15 days on my iPhone XR. I am unable to log in . Please check and remove any device/IP security block from my account. Registered mobile number: 7000115831 Device: iPhone XR
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rajendra gupta (@rajendr85719301) reported@Paytmcare very poor service of customer support in Malviya Nagar, Jaipur for Paytm business
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Ashu (@IAmMishraJi1992) reported@Paytmcare Hello @Paytmcare what is the status? Why haven't I received the cashback? Why are you ignoring my complaint? Why such poor customer service? When I told you that I can't send you a DM, please find an alternate way, what have you done till now? Don't you want to pay the cashback?
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Enosent Vista (@EVista22440) reported@Paytmcare Dm is not working and you guys doesn't reply on insta dm fraud company
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Mehul Chirania 🇮🇳 (@mehulchirania) reported@Paytmcare @Paytm You need to fix your app. It doesn't work on One UI 8.5 devices. Even on the backend, my flight booking is not confirmed on your end after the payment and there's no way to reach your humans. Tired of the useless bots you have.
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Sanketparekh (@Sanketp42914175) reportedHi @Paytm @Paytmcare Facing an issue with payments on low internet. The app doesn’t show any warning, and transactions stay in “processing” for long. I retried thinking it failed, but both payments got completed (duplicate payment).
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Anuja Doshi (@DianaMistr71491) reported@Paytmcare If I will not get any revert in next 4 hours next mail will be sent to your CEO &CFO with all the Screenshot for not replying the customer.
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cule (@Visca_Messi_) reported@vijayshekhar Absolutely ridiculous service from Paytm Payments Bank. FD details missing, withdrawal blocked, and ZERO accountability. Are you guys even running a bank or just locking users out of their own money? This is unacceptable and borderline fraud. Resolve NOW. @Paytmcare @Paytm
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dan mahachi (@DanMahachi) reported@Paytmcare How soon because it's over one month now and you have been saying the same thing through your paytm support system
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Deepak Kumar (@virajydv9) reported@Paytmcare "Providing docs is NOT a resolution. My CIBIL still shows ₹10,060 overdue on a ₹500 loan. This is pure exploitation. I won't close my RBI complaint (N202627016003885) or give feedback until you waive these unfair charges & update my CIBIL to 'Closed'. Fix it! @PaytmCare @RBI
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Om Shukla (@OmShukl78340424) reported@Paytm @narendramodi Fraud company he do not buy any digital service from it they will do scam with you big warning to everyone don't buy
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Nipul modi (@Nipul21modi) reported@Paytm @Paytmcare Kindly look into this matter and resolve. I am not able to see my investment made via Paytm App --- i.e. Platform of mutual fund Paytm Service Private Limited ---
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Dhruv Wadhwa (@dhruvwadhwa) reportedIts so unprofessional behaviour from @Paytm and @flyspicejet that one can expect. Its been more then month they are still working on my refund. They both have even stopped replying. Request everyone to take precautions before booking on Spice Jet and be very catious before paying through Paytm. Once you are trapped theres no way to exit.
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Reyazus Salekeen (@reyazus) reported@Paytmcare @Paytm The level of my 30 days patience here is almost legendary. The ask, however, is refreshingly simple, kindly process refund before Airlines shuts down. With ur bank license now suspended, perhaps selling flight tickets is next in line. Adhere to Professionalism!
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Tanuja Setty (@SettyTanuja) reported@Paytmcare @Paytm I'm tired of trying to reach a real human being. Unable to close my FastTag since few weeks as paytm intends to return deposit to my wallet but it's throwing an error when I try to 'Activate Wallet'
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Juzer Kiranawala (@JuzerKiranawala) reported@Paytmcare @Paytm are so shameless and pathetic even after so much follow ups they are not replying.. no customer care no numbers only scripted boy messages shame on you @vijayshekhar
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Megh Shah (@Shah__saab) reported@Paytmcare bsdk flight ke pese bhi le liye aur ticket bhi book nahi ki mc ****** service, never using this crap now
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Mahesh Paswan (@maheshpaswan303) reportedIs it just me, or does anyone else feel this way? @Paytm hasn't been working properly for some time. So much slow I have to reopen app 3-4 times. @Paytmcare
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Ramakrishna (@Krishram190795) reported@Paytmcare Hey, I have done kyc using the same pan and adhar in my other account, why it is a issue for this account? What is the mismatch you are referring to?
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Zishan alam (@Zishanalam1994) reported@Paytmcare @Paytm @IndiGo6E Paid ₹2,552 (Txn: #202648815687274) for a confirmed trip. Now I’m stranded with no support from the app. This is a clear "Bait & Switch" fraud. Requesting immediate refund + compensation for the price hike
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Ramakrishna (@Krishram190795) reported@Paytmcare I have a kyc issues with paytm gold, which was not resolved since 5 days. Could you help in getting it resolved?
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KKinDel (@KulshreshthK) reported@Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !