Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmadābād, GJ | 3 |
| New Delhi, NCT | 1 |
| Yamunānagar, HR | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
| Hyderabad, TG | 1 |
| Dārjiling, WB | 1 |
| Bengaluru, KA | 1 |
| Ahmedabad, GJ | 1 |
| Alīgarh, UP | 1 |
| Qādiān, PB | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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NoBotsForSupport (@NoBotForSupport) reported@Paytm @PaytmBank @Paytmcare Please check this with urgency. This is how you loose customers. And stop using useless bots for support service. #NoBotsForSupport
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deb (@26_deb) reported@Paytm / @Paytmcare I bought a Spicejet flight ticket using Paytm , but spicejet cancelled the flight & refunded the full amount but asked me to check with the Paytm. But no way I can connect to Paytm customer care , I created a ticket 200011502474 on 3rd may,no reply till now.
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Ali Momin (@AliMomin454485) reported@Paytmcare It's a complete and utter deception and misleading the customers. There should be regular check-ins for hygiene and sanitation on every agency. I will be reporting this to the consumer court, if the issue is not resolved
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare Update: @Paytm customer support finally called me regarding my unresolved ticket. What’s concerning is the complete contradiction in responses. 1. Initially, Paytm’s chatbot clearly confirmed that the transaction had failed and the ticket was auto-cancelled.
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare If the chatbot responses are unreliable, why are customers forced to depend on them as the primary support system with no direct clarity available? No transparency, delayed responses, conflicting explanations, and unnecessary stress throughout this experience. @Paytmcare
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PRAHLAD KUMAR (@PRAHLAD76688735) reported@PaytmBusiness kitna preshan krwata ho mere pass sound box diya nhi or 125 har month kata ja rha hai mere name pe sound box bhi issue Kiya gya hai @Paytm @Paytmcare please solve my problem
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Sumit Sharma (@cricketpuns) reported@Paytmcare Done, Please check and fix this asap!
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Piyush Ranjan (@oopspiyush) reported@Paytmcare i had my account in paytm payments savings Bank and some money was there now when I want to withdraw I'm unable to . I'm unable to login even in payment savings app. Please help
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare hi, its been long time now but still thete is no update on my issue. Please reply and kindly do the needful at the earliest. @Paytmcare
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Ravi Srinivasan (@whoisbhauji) reported@Atlas_Superior @Paytmcare @Paytm Did they reply? Same issue for me and they are delaying saying send screenshot. It's obvious they know the error
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Prashant Bhadoria (@Prashant_S_Gwl) reported@Paytm No customer care number available, I need urgent help. Application mot opening.
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Puneet Korjani (@not_puneet) reported@PaytmTravelCare @Paytm @Paytmcare , finally I got my refund credited to my account. Thank you for the support.
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INSANEGAMERZ (@Pro_Banda420) reported@Paytmcare The merchant (Kuku FM) has already confirmed that my refund was initiated, but the amount is still not reflecting in my account. I have also shared the refund reference number with support via email. Please help track and resolve this issue urgently.
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Vaibhavvvvvvvvvvvvv (@iamvs2002) reported@Paytm @Paytmcare @PaytmBank such poor support. Unable to close my account. Help and support section just shows a bot which is unable to raise a ticket.
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Shri G (@Shri_3245) reported@Paytm ka customer suprt literally worst experience hai Helpline number pe call karo to baar baar app par redirect kar dete hainaur app me bhi timely response nahi milta. Agar basic customer support handle nahi kar sakte to aisi companies ko customers ka trust deserve hi nahi hai
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