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Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RanjanPodder
    Ranjan Poddar (@RanjanPodder) reported

    @Paytmcare All shorts of Mail and contact customer care call done everyone give me assurance that they are working on it till date my account status is same

  • muthreja_aakash
    Aakash Muthreja (@muthreja_aakash) reported

    Booked a bus via Paytm for my family (4 women + 1 man) from Basti to Delhi. PNR: 576050 Ticket ID: TS260403162202841839VRRD Operator: Royal Travels This turned into a terrible experience. @Paytm @Paytmcare

  • gatiks777
    Gatik Sharma (@gatiks777) reported

    Recently booked a flight through @Paytm, flight got canceled @flyspicejet isued full refund to @Paytm. There is no reply from paytm no customer support, just a mod chatbox on which you get no reply. Its been 11 days still waiting for refund without any reply. Never use #paytm

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem

  • KashishSikka2
    Kashish Sikka (@KashishSikka2) reported

    @Paytmcare How much time will you take it’s been more than 4 days since i have raised the request for a refund. I have contacted the airline they have already transferred the refund why are you guys not giving back the amount. Such pathetic customer service & 0 accountability. PNR-LB1FFA

  • honestliar12
    Sameer Singh (@honestliar12) reported

    @Paytm : probably one of the worst customer support. Booked an international flight with you guys, need to reschedule...have been following up like anything and 4 days no response...I am in USA right now...is paytm dead ?

  • Muradpanjwani09
    Dr.Murad🇮🇳 (@Muradpanjwani09) reported

    @Paytmcare u people complain on npci my app is not working even after all

  • ibmindia2011
    Mukund (@ibmindia2011) reported

    @SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.

  • pinak_gala
    Pinak Gala (@pinak_gala) reported

    @Paytmcare I request please resolve my problem it's 5 days now

  • laveagle
    limitedEdition (@laveagle) reported

    @Paytmcare Please don’t delay instead of putting AI wall and irritating customer please talk for a min. It fraud all money from account has been wiped off. @Paytmcare @Paytm

  • laveagle
    limitedEdition (@laveagle) reported

    @Paytmcare I want to report fraud. Unable to reach any Paytm agent or support. Ticket raised through AI agent but this is emergency. Please call me asap. Ticket no 200011303552

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    I have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare What happened still now no response on refund?? Are you cheating to customer?? It's already 1month month over... Fraud cheater paytm

  • Shivraj09527269
    Shivraj Saini (@Shivraj09527269) reported

    @Paytmcare my Paytm postpaid is not working for a week now. After submitting video KYC, it's been a week with no response on the ticket raised in the Paytm app care section. Worst company in terms of response.

  • Mr_Ranjeet98
    sarif_BaLak❣️ (@Mr_Ranjeet98) reported

    @Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet

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