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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • iamsandtota
    Sandeep (@iamsandtota) reported

    @Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?

  • KashishSikka2
    Kashish Sikka (@KashishSikka2) reported

    @Paytmcare How much time will you take it’s been more than 4 days since i have raised the request for a refund. I have contacted the airline they have already transferred the refund why are you guys not giving back the amount. Such pathetic customer service & 0 accountability. PNR-LB1FFA

  • Udaypratap51645
    Uday pratap Singh (@Udaypratap51645) reported

    @Paytmcare @Paytm my issue is not resolved, I cannot connect to an agent and it is marked resolved. What is this customer service?

  • ketan_gupta66
    Ketan Gupta (@ketan_gupta66) reported

    @Paytmcare It's been two days and I still have not received any solution from your end, what kind of service you are providing to your customers??

  • HumamAhmad007
    Er Humam Ahmad (@HumamAhmad007) reported

    @Paytm Hello Sir While Using Any recharge and bill payments service such as Credit card Bill payment and other Below Error occurs 'Sorry This Transaction is Declined By Risk Reason' Mob -8445792550

  • AmanSingh_2511
    Aman Singh (@AmanSingh_2511) reported

    @nuegoindia My 1st experience with nuego went horrible today. Bus broke down on way from lko to Ggn near agra.Took much time to arrange a replacement. It's arranged bt nt moving further & staff is continuously arguing with passengers.Pathetic service.Stuck on the way. @Paytmcare

  • ParetoSimplifed
    TheSovereign (@ParetoSimplifed) reported

    @YusufDFI @paytm should help in collections at the straight of Hormuz @vijayshekhar

  • sumittmukharjee
    Sumit Mukharjee (@sumittmukharjee) reported

    HI, @Paytmcare , I need urgent help. I’m trying to retrieve fee payment receipts for Shri Ram Institute of Technology (2020-2023), but the app only shows history till 2023. These are official records I need for my graduation/career. Please help me get my historical statements!

  • 1ad833d5a5bf4b0
    Garvit Goel (@1ad833d5a5bf4b0) reported

    @Paytmcare @Paytm Two transactions made on 10/04/2026 still being pending while the amount has already been debited raised ticket on your application multiple times but no help. KINDLY ASSIST ON PRIORITY. Order Id : 26877315303 & 26877374685 UPI Ref:610011184425 & 203733083448

  • gatzieee
    Aakarsh (@gatzieee) reported

    @Paytm @Paytmcare Can you please help me withdraw money from my Paytm wallet. It says I have to update my KYC but it is no longer allowed when I proceed to do it.

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    I have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar

  • angrybird94
    black Panther (@angrybird94) reported

    @Paytm @Paytmcare I had an account with paytm. Six months before I switch on a new contact number. I also had a daily sip plan with paytm. But now when I am trying to start a new sip with paytm I am getting a message Pan no details are mismatched. Kindly help for a new account

  • Prankur249
    Prankur (@Prankur249) reported

    @Paytmcare I have a Paytm Wallet & Transit Card (RuPay) issued around 3 years ago. I don’t remember the balance. Now the service seems inactive and I’m unable to check or use it. Please help me retrieve or use the remaining balance

  • SgSiad95130
    SIAD - SG Institute Of Art & Design (@SgSiad95130) reported

    Refund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm

  • Mr_Ranjeet98
    sarif_BaLak❣️ (@Mr_Ranjeet98) reported

    @Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet

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