Paytm Outage Map

The map below depicts the most recent cities in India where Paytm users have reported problems and outages. If you are experiencing problems with Paytm, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:


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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 19
Lucknow, UP 12
Bengaluru, KA 7
New Delhi, NCT 7
Kolkata, WB 6
Mumbai, MH 5
Chennai, TN 3
Pune, MH 3
Cochin, KL 3
Hyderabad, TG 3
Ludhiāna, PB 3
Bhopal, MP 2
Patna, BR 2
Noida, UP 2
Bhubaneshwar, OR 2
Indore, MP 2
Dehra Dūn, UT 2
Sūrat, GJ 2
Coimbatore, TN 2
Chhindwāra, MP 2
Jalandhar, PB 1
Ranchi, JH 1
Jaykaynagar, WB 1
Jaunpur, UP 1
Kollam, KL 1
Varanasi, UP 1
Sitārganj, UT 1
Chinchvad, MH 1
Jaipur, RJ 1
Haridwar, UT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • aru_aau ARIHANT JAIN (@aru_aau) reported

    @Paytmcare Never seen this third class customer service ever. I'm Facing Multiple issues because of this. Cibil Enquiry also generated Multiple times.. bcz of Paytm Credit Card and Fact is I already got my card on very first day. WTF! you are doing guys ??? @Paytmcare @Paytm #DigitalIndia

  • Satyave09908071 NoOne (@Satyave09908071) reported

    @Paytmcare what help this 24*7 page can offer , no option to mail/message our issue . is that how custome care act? didn’t know.

  • Smrutinath26 Smrutiranjan Nath ସ୍ମୃତିରଞ୍ଜନ ନାଥ (@Smrutinath26) reported

    Thank u @Paytm @Paytmcare @PaytmBank for your support I got my money back

  • SandeepJKumar00 Sandeep Singh (@SandeepJKumar00) reported

    @Sonali504650361 @Paytmcare @Paytm same issue with you

  • abi9999 Abhinandan (@abi9999) reported

    @Paytm @vijayshekhar @Paytmcare honestly u hav the worst customer service,they just don’t seem to care. My account was blocked for no reason, it took me 7 mnth to get the account active. Post account was unblocked, I unable to access app from my phone. It’s bn over 2 mnths now

  • iamsanjay_gupta sanjaygupta (@iamsanjay_gupta) reported

    @Paytmcare you guys suck in customer service. My wife has been knocking doors for KYC but no one is bothered…. No one is keen to help

  • chawla_pawan16 Pawan Chawla (@chawla_pawan16) reported from New Delhi, National Capital Territory of Delhi

    @PaytmMoney @Paytm just wanted to ask, I have started investing via Paytm Money but I have a doubt that you don't have any helpline till date. Kindly help and start some customer care services

  • Krish32756008 krish (@Krish32756008) reported

    @Paytm S definitely first repair login system ... When im trying to login it's saying that number not identified wht the he'll is going on

  • Prashan81537314 Prashant (@Prashan81537314) reported

    @Paytmcare @Mkjoshi31311 Dear paytm your service is very low and your coustmer care Escutive not sufficient in service providers and according to your service much batter to small platform Because I will call on coustmer care I am waiting more than 2 hours but not any responding not solved problem

  • shareefram ShareefRam (@shareefram) reported

    I'm a regular customer of Paytm from past 5-6 years who does daily basis transactions.I have recently used paytm postpaid and repaid one day after the due date. Even after paying also im still getting frequent calls. What kind of gesture is this @Paytmcare @Paytm @PaytmBank

  • VivekGandigude Vivek (@VivekGandigude) reported

    @Paytm @vijayshekhar need help with payments

  • Ashyamsham Amit S. (@Ashyamsham) reported

    @Paytmcare Paytm my issue is due to your postpaid facilty appearing multiple times on cibil has dinged my credit score by almost 70 points y did u make it appear 4-5 times making multiple enquiries.correct this asap.

  • AmanPanAp अमन पाण्डेय (@AmanPanAp) reported

    @Paytm @Paytmcare @PaytmBank my transection is pending since 3 days plz help me #paytm

  • Satyave09908071 NoOne (@Satyave09908071) reported

    @Paytmcare Indigo proceeded my complete refund , yet to see anything from paytm, customer care is third class ,no option to talk with executive. that’s how you traumatise ur customers

  • ninadgogate6781 ninadgogate - निनाद (@ninadgogate6781) reported

    @Paytm Kindly understand the requirement of the customer first, before replying to his query. I am repeatedly asking only one question since last few days on the 24x7 portal (app) and on your mail id to which I am getting a pre-drafted reply. And query is still unsolved.

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