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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    @Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.

  • neerajkashyap88
    Neeraj Kashyap (@neerajkashyap88) reported

    Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

  • gaurishpassi1
    Gaurish Passi (@gaurishpassi1) reported

    @Paytmcare Hey Sahil, How deep are you in this issue that there’s been no response for the past 11 hours from the Paytm team?

  • snehagupta_in
    Sneha Gupta (@snehagupta_in) reported

    @paytmbankcare Kindly guide me how can I get my FD because I have an urgent requirement. And due to the breaking facility only I have done FD through @Paytm app. Hope you will not break my trust which I kept when other told not to do. And why app is not working.

  • garavind0323
    𝐀𝐑𝐀𝐕𝐈𝐍𝐃 𝐆 (@garavind0323) reported

    @Paytmcare Ok received why such a fast result after posting problem in X, last from 10 days not getting reply for mails also

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytm @Paytmcare another hopeless experience Order ID: 27097216424 - tickets have NOT BEEN CONFIRMED. payment has been made AND I HAVE MY TRAVEL PLANNED?? @nuegoindia Urgent support required.

  • RajpawanT
    Raj (@RajpawanT) reported

    @Paytm cash back missing and postpaid service is worst not even old customer not get his limit

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare There is not update from 6 days . Of my problem .Tell me simpley can I use paytm again or not . @Paytm @Paytmcare

  • Vijayshreeeee
    Vijayshree (@Vijayshreeeee) reported

    @Paytm your AI chatbox keeps refreshing and not able to go through with filing a grievance redressal. Conveinently you have no customer care support through phone or email.

  • RajpawanT
    Raj (@RajpawanT) reported

    @Paytmcare every time I got notification from paytm postpaid is start but every time rejected poor service

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint.@Paytm @vijayshekhar

  • Tareek_Aaryan
    Tareek Aaryan (@Tareek_Aaryan) reported

    @Paytm @Paytmcare @SMFGIndia Need urgent help.A top-up loan was disbursed, but my old loan continued running and deductions continued. The new loan is showing dues and repayment mismatches.GRO complaint already raised, but clarification is still pending.Please review and resolve

  • pavankarthik_99
    PAVANKARTHIK (@pavankarthik_99) reported

    @Paytm can you send me the Paytm payment bank customer support number please

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