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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 2
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.

  • kunalku04394536
    kunal kumar (@kunalku04394536) reported

    @Paytmcare It's not be single problem mobile SMS balance problem network validity problem it's totally your system failure matter are you expected it?

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    Option 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3

  • braj_ki
    Braj Writes (@braj_ki) reported

    @Paytm @Paytmcare I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details and the driver’s name, but not his complete contact number. Please help me connect with the driver. 🙏

  • rahulparmar1012
    Rahul Parmar (@rahulparmar1012) reported

    🚨 @flyspicejet @Paytm — Extremely poor support! A booking issue changed my travel date from 24 Aug to 31 Aug. I spent 2 hours trying to reach both companies with no proper help. Please change to 25 Aug or provide a full refund urgently.#SpiceJet #Paytm #CustomerService

  • SimplyMalhar
    Malhar Jivrajani (@SimplyMalhar) reported

    @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @PRADEEP59210375 @Paytm @RBI Dear Customer, request you to DM us feasible time between 10.00Am - 8.00Pm to connect with you, to discuss and address your concern.

  • SuryodayBank
    Suryoday Small Finance Bank (@SuryodayBank) reported

    @KartikSarap @Paytm @PaytmMoney Dear Customer, Our concerned team is working on your query.

  • aditya_vikash
    Vikash Kr. Singh (@aditya_vikash) reported

    I think I'll have to ban Paytm now. It's too much you guys don't have solutions to some problems .Our company has stooped so low that we cant even find a customer service number and there's no call option either it's as if we're criminals and being investigated. @Paytm @Paytmcare

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    @Paytmcare Please stop cheating and looting people. My amount deducted timely and Paytm page didn't load. But you issue only partial refund. My alternate plan charge is not refunded. I have nit any service then how paytm can deduct these charges. Please issue refund @Paytm @vijay

  • ram_07Narra
    Ram Narra (@ram_07Narra) reported

    UPI made payments effortless. I’d build Paytm an AI agent that understands your money, remembers context, explains charges, fixes failed payments, and acts on your intent. From “Where did my money go?” to “Fix it for me.” One agent, not a dashboard. @Paytm @SarvamAI @Hack_Culture

  • mishra_sn1
    Shailja Nandan Mishra (@mishra_sn1) reported

    @Paytmcare Your support is same as your application , still I have not getting any update

  • tanna_dxt
    Tanmay Dixit 🧢 (@tanna_dxt) reported

    @Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.

  • singhaayush2106
    Aayush 𝕏 (@singhaayush2106) reported

    @Paytmcare because of your app I made a payment to different person and I am not able to contact with that person. Help me in getting my money back

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