Paytm Outage Map

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ł๏ķєรђ (@lokeshw40703395) reported 51 seconds ago

  Booked a bus through @Paytm on May 18. Waited more than 3 hours, driver didn’t respond, and cancellation info came very late. I shared all details in DM on May 18 itself, but still no update or proper response from support. Very disappointing experience. @Paytmcare

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  RD (@Deb7rudra) reported 51 seconds ago

  @Paytmcare You piece of **** why is it under review? Even after completing all the KYC, without any reason or notice you put it under review. I'll be reporting this RBI ombudsman coz my financial details are linked with the account

• 
  MZEE996 (@MZ996K) reported 7 minutes ago

  Recently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare

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  Saurav Sagar (@mello_drama020) reported 9 minutes ago

  @Paytmcare @IndiGo6E look what @Paytmcare team is saying, Its pending from Indigo Airlines. Kindly solve this issue and give me an update on my case.

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  Satya (@VSATISH848) reported 9 minutes ago

  Hi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...

• 
  Prateek Bajpai (@themusicaldude) reported 10 minutes ago

  @Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?

• 
  Saurav Sagar (@mello_drama020) reported 11 minutes ago

  @Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to

• 
  Piyush K (@Geeky_Sindhi) reported 12 minutes ago

  @NPCI_NPCI UPI doesn't work with Nepali e-sewa bank QR code, Gpay throws an error but @Paytmcare stupidly considers the mob. no. info captured in the QR to be an indian number instead and facilitates sending ₹ to that number. I, out of habit and in a hurry, ended up losing money

• 
  Suraj Kanchan (@SurajK_) reported 15 minutes ago

  Unable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?

• 
  Varija (@Crystal_Volcano) reported 15 minutes ago

  @Paytmcare @Paytm My account has been showing “Your account is under review” for over 3–5 working days now. I still can’t access it. Please review my account and restore access ASAP. There is no helpline number I can contact ! Terrible experience !

• 
  Ashish Gupta (@_Gupta_Ashish) reported 17 minutes ago

  It's almost next to impossible to reach at customer support of @Paytm, it's understandable if the Chatbot is next level which is not good in this case. I am waiting since Tuesday to transfer UPI Lite from Android to iPhone. I was not able to disable on Android device as I shifted to eSIM. Chatbot just send message to understand the problem however not able to solve in 4 days. @vijayshekhar

• 
  Karankashyap (@_Angryfilmmaker) reported 19 minutes ago

  @Razorpay , @gocashfree Payments, and @Paytm are three payment gateways that seem to have no understanding of their own compliance requirements or the laws they claim to follow. They ask creators and businesses for certificates and licenses that literally do not exist. In my case, they requested documents that aren't relevant to my business model. I even showed them websites and apps, including adult content platforms, that already have their payment gateways activated, despite having no visible refund policy, no proper registered address, and missing several basic compliance elements. Yet for genuine creators and startups, they create unnecessary hurdles by demanding imaginary documents like Digital License or Copyright License Certificates, certificates that do not officially exist anywhere in the world in the way they describe them. The real issue is that people sitting in decision-making positions often have very little understanding of digital businesses, content licensing, or creator ecosystems. I am already using another payment gateway successfully, but my experience with these platforms has been extremely disappointing and frustrating. #paymentgateways #indialaw trying to attach a video in the comments section. I am not going to let this issue go quietly.

• 
  Shabbir Akhtar (@ShabbirAkhtar06) reported 22 minutes ago

  @Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.

• 
  Foger Rederer (@RubberBullet2) reported 23 minutes ago

  @Paytmcare my bank account has been debited with an amount that I can't trace because I can't login to Paytm. What's going on??

• 
  Mohit Saini (@JSRMohit1) reported 27 minutes ago

  Hello @Paytm @Paytmcare i am having a issue related Flight Refund since last 2-4 days the paytm support just raised the ticket and no one connected to me till now please look into this! The PNR for flight is 9497MU