Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 2 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
| New Delhi, NCT | 1 |
| Haridwar, UT | 1 |
| Bhubaneshwar, OR | 1 |
| Agra, UP | 1 |
| Chhindwāra, MP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Aadarsh Mittal (@aadarshmittal1) reportedI need help on my soundbox i don't even remember having a soundbox recently when i was trying to order a soundbox its showing rental due and there is 2 profile running on my number please help @Paytmcare
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Naveet Bali (@BaliNaveet) reported@Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !
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Ankit Kejriwal (@_AnkitKejriwal) reportedHad switched from @Paytm to @CRED_club upi about a year ago and it’d been great till I discovered today that you can’t export UPI transactions on Cred. The customer support confirmed this isn’t possible even as a special request. Sad. Have to switch again.
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Wrangler#@69 (@satwik16357) reported@Paytmcare you are the WORST. No ******* proper response, pieces of ****, *******, *************, ********, madarchod, rand app, chut ka app, gandu bhosdiwala
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Anustup🇦🇺🇦🇷🇧🇪 (@Willmcfc49) reportedNowadays @Paytm @Paytmcare have also started to charge platform fees from the customers 1.80 Rs It seems nominal but just multiply it with millions of customer usages Staggering We aren’t supposed to pay this Will shift from this app soon 🔜
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SUBHA (@saske_in) reportedHi @Paytmcare @PaytmBusiness, I've permanently lost my registered mobile number for my Paytm Business QR account. I can't log in or contact support because the IVR only accepts calls from the registered number. Please help me update my mobile number after KYC verification.
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Better Kalyan Shilphata (@aslamshaikh12) reported@Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.
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KS (@kanwaljeet36) reportedFacing heavy traffic issue today ..whats the matter? Some payments are not being reflected in the app... soundbox announcement is okay @Paytm
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ZAID LALA KHAN (@zkhan7952) reportedPaytm is a massive fraud. They took the money from my business transactions and have caused severe financial distress for months. No support, no real reason—just empty delays. This needs to be addressed legally.” @Paytmcare @PaytmBusiness @RBI
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i mantesh yadav 🇮🇳 (@yadavmantesh01) reported@Paytm Payment of ₹349 is successful, but Jio recharge is not received. Airtel Thanks app was used with Paytm UPI. Please help. Transaction ID: 7478647389383307264.
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YadavVijay (@Yadayvijay1) reported@Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26
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bhawna (@bhawna2212) reported@Paytmcare Now new thing has come up security alert.. and it says I should contact paytm support..but all goes in vain... What a pathetic service I must say .. @Paytm
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hamza vj (@HamzaVajihi) reportedI have complaint for soundbox since 5 days but no one responded. Is this your service...?? @Paytm @PaytmBusiness Your request for ticket number 500010050375 has been received. We will review the details and update you within 1-2 days. Regards, Merchant Helpdesk Paytm Payments
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Sundip Kumar Singhee (@SandeepSinghi4) reported@Paytmcare Not able to open the app. Error message showing 00000000 Device environment is not ok. Have uninstalled the app and re installed still the same issue
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nobody💀 (@_avpl) reported@Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.