Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 3 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
| New Delhi, NCT | 1 |
| Haridwar, UT | 1 |
| Bhubaneshwar, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Nidhi Gandhi (@nidhimg) reportedJust tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare
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The Unbiased Commentator (@mnegiUK) reported@Paytm worst customer service provider, not solving customer problem
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b210 (@b2_ten) reported@Paytm @Paytmcare the 11rs itr filing for paytm×cleartrip offer not working please help
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Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported@PaytmCheckin @Paytm Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates
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Ajit Yadav (@imajityadv) reportedThis small addition would make the service much more convenient for millions of people across Bihar. @Paytm @bihar_police @vijayshekhar
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Sahil Yadav (@ydav_sahil) reported@Paytm need help in cancelled cheque of paytm payments bank
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bits of threads (@bits_threads) reported@RBIsays @BankofIndia_IN @Paytm helo , I had 4 times unauthorised transaction from bank of India , first one 237 4 times , I debit only once but paytm debited 3 times more total 948 ,contact bank many times , log in with bank but the bank always has error
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Giri Sai (@noxiousgiri) reported@Paytmcare Kindly check dm sent required details 2 days ago. Its been a week I reported the issue in app & more than 2 days for tweet. Either there will be irrelevant response or no response. Sept-19-25 is the original buy date wd 1 year validity but u r saying June-19-25 6 mnths validity🫡
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Anand Sankar (@saybwala) reportedHey @Paytm @Paytmcare stop using an AI bot to call and harass B2B customers. AI bot is not a key account manager. B2B customers need actual human support.
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Sunil Ingle (@SunilIngle21293) reported@PaytmMoneyCare Hi @PaytmMoneyCare , it is very disappointing to see your way of handling customer issues. It has been around 10 days since the tickets are raised and yet the same answer and no update on what is going on, I am including towards reconsidering your services. @Paytmcare
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MIDHA BHUPINDER 🕉 (@bhupimidha) reported@Paytmcare @OfficialSBICare kindly help
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aware zone (@ZoneAware) reported@Paytm @YoloBus My Srinagar–Delhi bus 5 July was scheduled to depart at 3:00PM. I reached the boarding point at 2:00PM but the driver informed me the bus had already left at 1:30PM due to an “issue.” No prior call SMS or notification was sent. Yet my refund has been denied twice.
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Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported@NPCI_BHIM Hey @NPCI_BHIM It’s confirmed that this issue is not going to get resolved. No-thanks for your BEST service. I’ve uninstalled the app on my device. Hey @Paytm you’ve got new user who is going to use it as a primary app and share with others as well.
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Giri Sai (@noxiousgiri) reportedFirstly @Paytm has miss sold the product. In the name of gift card u guys sold me promo code. There is no proper response for that issue. Now u guys conveniently changed the validity period? Is this the right way of doing business? Also u have a pathetic customer support.(2/n)
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primordial intelligence (@primal_brainer) reportedmy dad's been lecturing me about my spending habits. tbh, I didn't even know where my money was going. then I opened @Paytm's Spend Summary. seeing everything broken down by category made me realize I'd spent more on eating out than on rent this month. math is finally mathing.