Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 6 |
| Noida, UP | 1 |
| Pānīpat, HR | 1 |
| New Delhi, NCT | 7 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 1 |
| Indore, MP | 1 |
| Kanpur, UP | 1 |
| Jaipur, RJ | 2 |
| Chennai, TN | 1 |
| Shimla, HP | 1 |
| Port Blair, AN | 1 |
| Lucknow, UP | 1 |
| Kolkata, WB | 3 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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yt star yash (@yt_star_yash) reported@Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .
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kadam Soni (@KadamSoni3) reportedThank you @Paytm and @Paytmcare for resolving my issue. It took some time, but I’m glad it has finally been fixed. Thank you for your support and assistance throughout the process. Keep up the good work!
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Ayush💥 (@_ayushilicious) reported@Paytmcare @Paytmcare This is not done yet. Please help out
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Karan Kasat (@KaranKasat) reported@Paytm Hello Team, I was trying to reach you over customer care number but it was not happening. Can someone please call me back on +91-9167834448? It’s a bit urgent
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Vicky (@bishtvicky2005) reportedPurchased a Google Play Redeem Code worth Rs 427 when I tried to redeem it it came out to be already redeemed. I contacted your support through chat which promised me a replacement after this, a refund was promised but I received nothing. Order ID: 27413684132 @Paytm @Paytmcare
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Manik Nayyar🇮🇳 (@maniknayyar1) reported🚨IMP! Pls don't book train tickets from @Paytm as the app debits linked accounts without even entering a UPI PIN. I was just checking train ticket on paytm app and it asked me to login to IRCTC, which I didn't but my account was debited without login & UPI PIN @Paytmcare
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rajan ahuja (@rajanahuja9) reported@RamMNK @Paytm Sir, how you allowing paytm to sell the airline ticket with having any customer suppourt team. I am struggling with last 10 days with them to get call bavk and resolution. Paytm travel desk should be ban immediately
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Dr Abhishek (UR) (@DrAbhishek_Ind) reported@bhattpushkar @Paytmcare Thank god i thought only i am having some problem .
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Bébé Crow (@delphspet) reported@Paytm @Paytmcare could you please look in to this 'phone not supported' error? I have been trying to login from many dayss!!! I have tried reinstalling it. I have raised ticket twice, nada. They all are giving same repeated ans, try another device. I ain't gonna buy new phone!
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dharmpal garhwal (@dpalgarhwal) reportedNot able to talk with @Paytmcare from last 3 days regarding the payment of my loan emi . There is not a single option to connect with customer support there Bot replies that i’ll connect you shortly ,no email no number worst service i ever faced
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Abhi$hek Hindustani (@BrownBoi07) reported@Paytmcare No further assistance required and I'll make sure to not use your service anymore thanks
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rajan ahuja (@rajanahuja9) reported@Paytmcare Can you please help
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Jim_GAVahora (@JGavahora) reported@DrAbhishek_Ind @Paytmcare Waymint. Some tech glitches- server down for some users. U R the lucky ones like me !!
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Akash Kalyan (@akashkalyan01) reported@Paytmcare @Paytm Hi @Paytmcare , it's been 48 hours since I reported this issue, but I haven't received any response yet. I'm still unable to use the app due to the "[0000] Device environment is not correct" error, and the app closes immediately after opening.Kindly look into this and provide sol
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Karan Kasat (@KaranKasat) reported@Paytmcare Hi Team, I just had a discussion with your team member and I requested them to provide details some old transactions related with Oct, 2019 due to an ongoing litigation. He said he will check internally and come back to it. Request here a quick support.