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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 1
Kolkata, WB 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    @Paytmcare @Paytm @PaytmTravelCare is your support is working or not ? My concern is still not resolved from past 13 days

  • _avpl
    nobody💀 (@_avpl) reported

    @Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.

  • TclSingh
    A K Singh (@TclSingh) reported

    @Paytmcare Still problem persisting

  • emravikanth
    TesLa (@emravikanth) reported

    Hello @Paytmcare @paytmmallcare @Paytm. I am trying to download an invoice for a purchase I made on paytm mall but Iam not able to download it. I have contacted the customer care multiple times they are denying to send me the invoice. Can you please send me the invoice.

  • story_tv_asia
    Story TV Official (@story_tv_asia) reported

    @idiotic734 @vijayshekhar @Paytm Hi Himanshu. We apologise for the inconvenience. Could you help us with your registered number via DM and we will assist you asap.

  • BhumiMorkar
    Bhumi Morkar (@BhumiMorkar) reported

    @Paytmcare How are we expected to connect to customer care when there is no point of contact for helpline number. My flight has been cancelled 15 days back and still no notification or refund. What is this Paytm?!

  • ArshadKhan_1
    Arshad Khan (@ArshadKhan_1) reported

    @Paytmcare @Paytm your team is taking more than 2 months to resolve refund issues? And your toll free number doesn’t have option to connect to the call agent ?

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytmcare How many more days I have to wait for this issue to get resolved.. isn't it funny that paytm is not bothered to resolve customer's issue from past 15 days. @Paytm

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Hello Team, How many days required to resolve my issue? Kindly provide an update. I have been following up for a long time.

  • Yadayvijay1
    YadavVijay (@Yadayvijay1) reported

    @Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26

  • manojNOC
    Manoj Kumar (@manojNOC) reported

    I have paid my cc bill on 30th june still it was pending and today is my due date whos gona pay extras charges and intrsts? My money is struckd it's been 4 days still pending help me @Paytmcare @Paytm @RBI Order id: 27241383657 Upi ref :618133091760

  • _arun__66_
    ARUN__ (@_arun__66_) reported

    @Paytm @Paytmcare I had selected the wrong service provider while recharging. Already raised grievance stating the same vide ticket ID 200012157054 but the refund is still not initiated. 🤷🏾🤷🏾

  • ABDULAH8977859
    ABDUL AHAD عبدل احد (@ABDULAH8977859) reported

    @Paytmcare I updated my @Paytm app yesterday still I'm facing same issue not resolved. Plz take appropriate action on it as soon as possible.

  • Sandeep9119
    Sandeep Keshri (@Sandeep9119) reported

    @Paytm @Paytmcare why are you all not even bothering to reply and resolve the issue of the customer are you serious

  • RajaFabrics
    raja (@RajaFabrics) reported

    @Paytmcare Great morning all. You as an finance handling company unable to solve my issue. I have mailed you texted you more than 40 times . Still the issue was not resolved. I felt ashamed by the way being your customer for 7 yrs.

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