Paytm

Paytm Outage Map

The map below depicts the most recent cities in India where Paytm users have reported problems and outages. If you are experiencing problems with Paytm, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jewar, UP 1
Chennai, TN 1
Mumbai, MH 1
Raipur, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • PatilPatils Sanjay Patil (@PatilPatils) reported from Pune, State of Mahārāshtra

    @vijayshekhar @Paytmcare I am using almost all Paytm service since longback Mr Vijay want to take paytm at top tech giant but Paytm team not doing well I was about take Paytm 1st membership , before that I was ordering 🍕 but app disappointed 😞 very pooooooor.

  • gargpankaj143 Pankaj Garg (@gargpankaj143) reported

    @Paytmcare i am facing a problem to add money in wallet. When I added money then it's shows Failed to validate user details. Please help me

  • Indro15 Indraneel Ghosh (@Indro15) reported from Noida, Uttar Pradesh

    @Paytm I just made a transaction on your payment gateway worth Rs.25k while the payment got debited from my account it's not reflecting on the gateway as the message returned was OOPS! Transaction timed out. I'm unable to reach out to anyone on the IVR menu. Please help. URGENT.

  • Balor___Club Afroz Ahmad (@Balor___Club) reported

    Worst service experience from @PaytmBusiness @PaytmMall @Paytmcare

  • SachinA03309359 Sachin Aggarwal (@SachinA03309359) reported

    One more finding- I called from my non paytm number to enquire about my paytm number and all the details about my paytm number provided by customer support executive without any cross verification. It's a threat to safety. @Paytm @PaytmBusiness @vijayshekhar

  • isharath_v Sharath Viswanath (@isharath_v) reported

    Hello @Paytmcare - Fraudulent transaction alert- pls support immediately. Scammer Account# 918917859644

  • khungarharsh Harsh Khungar (@khungarharsh) reported

    @PhonePeSupport It has been more than 5 days since the request was made and yet no action @Paytmcare Can you help my friend to accept UPI payments

  • ShivamK06538305 Shivam Keshri (@ShivamK06538305) reported

    @Paytm Sir my account is blocked then why my paytm debit card is working and i can also add my paytm payments bank account in other platform like amazon phonepe google pay for transfer money if my account is blocked then why this facility is available.?

  • Surbhi84717253 Surbhi (@Surbhi84717253) reported

    Worst experience ever with Paytm customer service - Reference No.: 191101842 @Paytmcare @Paytm Airline has already refunded my amount to Paytm 2 months back. I received an email from paytm that they would refund me via bank transfer. Its been more than month,still no update

  • mandheers mandheer singh (@mandheers) reported

    @lilydwi @Paytmcare Even I've been receiving since yesterday. There's a - sign before Paytm in both SMS. Link to report is unnecessary, it only allows to reset password and why should I reset password when login is OTP based now. Edit: I deleted the screenshot, why give out the OTP here. @Paytm 1/2

  • L_Dadhwal Lakhvinder Dadhwal (@L_Dadhwal) reported

    Contacted chat services and they denied for the refund , while i called in customer care last year, they assured that i will not be charged for Paytm Debit card again in future. But again, please help to get this refunded.. @vijayshekhar @PaytmBank @Paytmcare

  • JMadeti Mr.J Tech (@JMadeti) reported

    Hey @Paytm My Account Document Verification is still on hold since one month for PAYTM SERVICE AGENT @Paytmcare

  • mandheers mandheer singh (@mandheers) reported

    @lilydwi @Paytmcare @Paytm If someone has my number, they may probably also know the name and will be again a security issue if I post OTP screenshot here on Twitter. #justsaying 2/2

  • atulyag Atul Gadekar (@atulyag) reported from Nashik Division, State of Mahārāshtra

    @jagograhakjago @Paytm @vijayshekhar What is definition of patience? And how many days I have to keep patience can you please elaborate? I really fed up with Paytm team, I really not seen the worst service ever that Paytm has.

  • anaskkhann84 Anas khan Llucknowy (@anaskkhann84) reported

    @Paytmcare i want to change my number as i my old mobile number is not in use anymore please help

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