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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
Cochin, KL 1
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • debasishpanda05
    𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported

    @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    @Paytmcare I sent the message , still no solution , is this a way @vijayshekhar paytm treats the customer??? A simple phone call will solve all the issue, but you people intentionally making us to wait for months

  • harsh_notariya
    Harsh A Notariya (@harsh_notariya) reported

    Wtf @Paytmcare @Paytm There is no way to contact a human for customer support? Your AI raised a ticket, which promised a reply from an agent in 6 hours, but there was no reply for more than 24 hours. Your customer care number is unreachable Please reach out to resolve my query asap

  • SaddamK62419851
    Saddam Khan (@SaddamK62419851) reported

    @PaytmBusiness @Paytm Please check my DM. I have already shared the requested details. My ₹20,200 is still on hold and I urgently need the funds. Please help resolve this as soon as possible.

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare My issue is purely technical: why did your app override my saved default bank account settings? I have shared all necessary transaction details previously.

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare @vijayshekhar Paytm is a good app. I hope the developers take a note of this and fix the issue.

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    It’s been a week of messaging @Paytm and @Paytmcare on X and Facebook about being unable to access Paytm on my phone. All I’ve received are automated replies—no actual support and no resolution. @Paytm is this what you consider acceptable customer service?

  • MohitBi83724411
    Mohit Bisht (@MohitBi83724411) reported

    @Paytmcare When you are going to resolve this @Paytm @Paytmcare , it's been more than a month, please give money back, I m never going to use this ****** service of urs

  • hitenbrahmbhatt
    Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reported

    Hello @flyspicejet , @Paytmcare has not received the refund yet what is going on from yr side ?? I want my refund as it's more than 12 days gone. One thing I have to say both paytm and spicejet don't care for customer. PNR : NGNL3N Other details already sent u so many times.

  • somnathdasgup14
    Somnath Dasgupta (@somnathdasgup14) reported

    @Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.

  • Naseemahmad7813
    Dr Naseem Ahmad (@Naseemahmad7813) reported

    Good morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm

  • msPatriot6
    Indian Boy (@msPatriot6) reported

    @Paytmcare 24 hours not sufficient to check a simple use case i.e., to give cashback or not? The coupon shouldn't have been applied successfully in the first place it the cashback terms are not applicable. This is not customer's headache to wait for your resolution #paytm #scam #fraud

  • vaisays
    v@! (@vaisays) reported

    @Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working

  • harshd2112
    Harsh Dedhia (@harshd2112) reported

    I took a payment on paytm machine through QR code but it showed processing and after sometime it failed. I don't have contact number of customer. plz help @Paytmcare

  • VaishySachin
    @Sachin Vaishy (@VaishySachin) reported

    But bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst

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