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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • iSwetMishra
    Mr. Swet Mishra (@iSwetMishra) reported

    @Paytm @vijayshekhar I'm still in the same problem kindly Help Me with it.

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    @Paytmcare Update: @Paytm customer support finally called me regarding my unresolved ticket. What’s concerning is the complete contradiction in responses. 1. Initially, Paytm’s chatbot clearly confirmed that the transaction had failed and the ticket was auto-cancelled.

  • Prashant_S_Gwl
    Prashant Bhadoria (@Prashant_S_Gwl) reported

    @Paytm Pls help

  • Atlas_Superior
    Parth (@Atlas_Superior) reported

    @whoisbhauji @Paytmcare @Paytm No response yet. They seem to be delaying instead of fixing the issue.

  • FAIZANAHME69804
    FAIZAN AHMED (@FAIZANAHME69804) reported

    @Paytmcare @Paytm Utter scam @Paytmcare not willing to reply not willing to solve the issue, I want to clear this and refund the amount

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Sahilra90168715 @Paytmcare @official07rajat Team unable touse paytm food wallet while doing payment or check balance being facing this issue from last 3-4 days kindly check and respond

  • Abdulsamad2011
    Abdul Samad (@Abdulsamad2011) reported

    @Paytmcare @Paytmcare Hi, whats an update on this. As im worried too much about this. Help do the needful at the earliest

  • Jitendra_purii
    Jitendra Puri Goswami (@Jitendra_purii) reported

    Need help! My friend recharged for his @airtelindia number via @Paytm and received confirmation messages from both. But after 10 days of use, he started getting recharge expiry alerts when calling and on the 11th day, the recharge expired. How the hell is it possible?🥲

  • MohdShafiG4
    Mohd Shafi G (@MohdShafiG4) reported

    @Paytmcare I have been receiving the same response for the last 7 days, but there has been no actual progress. 'Validating' for a week for such a small issue is unacceptable. Please provide a definitive resolution immediately or give me a specific timeline." @Paytmcare @vijayshekhar

  • pawank_r
    pawan kumar (@pawank_r) reported

    Dear @Paytmcare @Paytm why you are not allowing me to make payments, giving only warining of malicious apps. Have done almost still issue persist . Kindly revert and solve it urgently

  • MohdShafiG4
    Mohd Shafi G (@MohdShafiG4) reported

    @Paytmcare Thanks for the response. Since this issue has been pending for over 5 days, I need a specific timeline. By when can I expect this technical block to be cleared so I can complete my selfie verification? Please resolve this on top priority as my business renovation is getting dely

  • MohdShafiG4
    Mohd Shafi G (@MohdShafiG4) reported

    @Paytmcare "Thank you so much for the resolution! I really appreciate the team's effort and the call I received to fix this. Glad to have this sorted out. Great service!" @Paytmcare

  • Rajshek89788059
    Rajshekhar singh (@Rajshek89788059) reported

    @Paytmcare @Paytmcare @Paytm Why my ticket was cancelled without my consent. Such a waste of time. Paytm should be heavily fined ,No coustomer care support, You just replaced Human to AI bot, giving same irrelevant answer all time.

  • NoBotForSupport
    NoBotsForSupport (@NoBotForSupport) reported

    @Paytm @PaytmBank @Paytmcare Please check this with urgency. This is how you loose customers. And stop using useless bots for support service. #NoBotsForSupport

  • TurbulentHead
    Siddharth Singh (@TurbulentHead) reported

    @Paytm @Paytmcare Dear @Paytm if your IT is incompetent why don't you hire good engineers? How long does it take to resolve this issue. I am starting to make a habit of transferring all my payments from whatsapp UPI.

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