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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    I have paid my hdfc credit card bill on 4th June on Paytm, still it is not received by hdfc bank and it’s still showing pending status, While my money is debited from my Bank Account. And today is due date. Now what to do?? Order id: 27119552143 No customer care also @Paytmcare

  • ShabbirAkhtar06
    Shabbir Akhtar (@ShabbirAkhtar06) reported

    @AkasaAir The payment was done from Paytm portal and their chat support is a bot. It just freezes and has no response @Paytm ticket #200011758725

  • prabhuRupe
    Rupesh Prabhu (@prabhuRupe) reported

    @Paytmcare I've raised a ticket for a flight which was cancelled on April 29 by the airline and you guys are still issuing a refund even after 1 month and worst part there is no way to connect human customer care on your app. How irresponsible this is ? @Paytm

  • samratghosh54
    Samrat Ghosh⚓️(65/100) (@samratghosh54) reported

    @Paytmcare @vijayshekhar @PaytmBank Facing issue not having access to the deposit on paytm payment bank. Sir, please contact me immediately. Requested call back on paytm, but they are unhelpful. Asking me to download the bank app from play store, which is not on the app Store.

  • MazHaque2
    Maz Haque (@MazHaque2) reported

    @Paytm @Paytmcare @PaytmBank need to get a cancelled cheque from my paytm app but not able to. Please help with the procedure.

  • akgupta9555
    Amit Gupta (@akgupta9555) reported

    Hello, @Paytm @Paytmcare Could you please provide faster resolution on Ticket no. 200011770019 regarding refund issue of flight cancellations. Airlines already released payment from their side.

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytmcare No i am trying to cancel from past 6 hr same issue I can share the SS I am not going to pay anything it's my hard money

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @IndiGo6E @Paytmcare @Paytm my father has admitted into ICU under critical care but I had a booking to fly tomo, which should be cancelled under this, please help it's very urgent EMERGENCY..

  • MR_Jena7
    Manoranjan Jena (@MR_Jena7) reported

    @Paytmcare Called customer care many times but no resolution. Star Air confirmed the refund was sent to Paytm. ₹4,695 is still pending. Please resolve urgently. #RefundIssue

  • kasnia_Ajay30
    Ajay Kumar (@kasnia_Ajay30) reported

    @Paytmcare Booking Id:- 27060342842 I had later rescheduled the flight date through Paytm only and I need GST invoice for end to end transactions involved but it only shows old date, air india says only through travel agent can give that but paytm says otherwise. Not happy with service...

  • Geeky_Sindhi
    Piyush K (@Geeky_Sindhi) reported

    @NPCI_NPCI UPI doesn't work with Nepali e-sewa bank QR code, Gpay throws an error but @Paytmcare stupidly considers the mob. no. info captured in the QR to be an indian number instead and facilitates sending ₹ to that number. I, out of habit and in a hurry, ended up losing money

  • RajpawanT
    Raj (@RajpawanT) reported

    @Paytm cash back missing and postpaid service is worst not even old customer not get his limit

  • gaurishpassi1
    Gaurish Passi (@gaurishpassi1) reported

    @Paytmcare Hey Sahil, How deep are you in this issue that there’s been no response for the past 11 hours from the Paytm team?

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare fraud by paytm Bus driver n ur customer care is not supporting, kindly help

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare No response on calls or support tickets. Cancellation isn’t working and my refund amount keeps decreasing. Resolve this immediately or I’ll proceed with a consumer complaint.@Paytm @vijayshekhar

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