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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • HaarisShaikh_2
    Haaris (حَارِث) (@HaarisShaikh_2) reported

    @Paytmcare @Paytm Facing continuous issues with my POS machine for the last 2 months. No proper support, and now even the agent is not receiving calls. Extremely frustrating. Hope someone takes responsibility and resolves this soon.

  • honestliar12
    Sameer Singh (@honestliar12) reported

    @Paytm : probably one of the worst customer support. Booked an international flight with you guys, need to reschedule...have been following up like anything and 4 days no response...I am in USA right now...is paytm dead ?

  • ibmindia2011
    Mukund (@ibmindia2011) reported

    @SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.

  • Udit__Giri
    Udit Giri (@Udit__Giri) reported

    @Paytm @Paytmcare Any update on my issue, what a pathetic customer support is this ?

  • Mr_Ranjeet98
    sarif_BaLak❣️ (@Mr_Ranjeet98) reported

    @Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet

  • pandabiplab
    BIPLAB K PANDA (@pandabiplab) reported

    @Paytm @Paytmcare I have purchased gold & silver , participated in Goldrush offer on 27 Aprl 2026 . As per last moment I was on sl no :80 on leaderboard. But till now no response from customer care. Please share me the rewards& Please provide customer care phone no.

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare Still now I have not received the call from your side to resolve the issue. I have already replied that call me now.. When are you going to discuss through call for the issue.??

  • ibmindia2011
    Mukund (@ibmindia2011) reported

    @SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytmcare Still waiting fr solution to my problem as I inboxed u

  • iamkanchangupta
    Kanchan Gupta (@iamkanchangupta) reported

    @Paytmcare @PaytmBusiness I need the statement of last 2 financial years of payments received in my paytm business account. I tried to search the statement on mail but never got any and download option available for latest month only. Pls help.

  • InsightSphere
    Insight Sphere (@InsightSphere) reported

    @Paytmcare your Paytm app is no more that effective and the support window is hard to find. It is be to choose rest payment options than Paytm

  • yogeshV_1
    Yogesh Singh (@yogeshV_1) reported

    @Paytmcare @Paytm flight cancelled by airline i raised ticket in the app still no reponse . then i posted on twitter regarding my issue still no resolution no customer support what is going on .. worst experience.

  • sachin_finite
    S@chin singh (@sachin_finite) reported

    If anyone is facing the "Device root check" error bubble from @Paytm, just update the app; they have provided a patch fix for this error. #Techupdate #Paytm #OriginOS

  • NeetendraChoud2
    Neetendra Choudhary (@NeetendraChoud2) reported

    @Paytm @PaytmCare @IndiGo6E Disappointed with the refund process for PNR EYFZ2Q.Despite IndiGo confirming a full refund, over ₹5000 was deducted by Paytm without clarity. AI support is unhelpful.Request immediate human intervention for #200011234779. #ConsumerRights #PaytmTravel

  • iluvmeandme
    iShFaQ H Dar (@iluvmeandme) reported

    @Paytm refund from @amazonIN credites in paytm bank which are no longer active. Now Paytm has no customer support to handle this. Personal RBI rules, the refund should have declined but amazon said it's successful. So isn't this violation of RBI rules @RBI

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