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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • dheeraj199696
    DHEERAJ PANDEY (@dheeraj199696) reported

    Took a digital loan via Paytm from Poonawalla Fincorp. Right after disbursement, I started getting fraud calls with exact loan details asking for a “security amount” How did scammers get my confidential data? Serious concern about customer data privacy. @Paytm @PoonawallaFincorp

  • P1J0x
    P1 J0x (@P1J0x) reported

    @Paytmcare The code remains completely unused and unredeemed. I request Paytm to reconsider the case from a customer experience perspective

  • sooryavanshi_0
    Lobrasur (@sooryavanshi_0) reported

    Hello @Paytm @Paytmcare @PaytmMoneyCare Paytm blocked my number and I can't login please solve my problem as soon as possible.

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    @Paytmcare If the chatbot responses are unreliable, why are customers forced to depend on them as the primary support system with no direct clarity available? No transparency, delayed responses, conflicting explanations, and unnecessary stress throughout this experience. @Paytmcare

  • SumeetMalpani
    Sumeet Maheshwari (@SumeetMalpani) reported

    @Paytmcare @NaukriwithAzad Paytm is a fraud, my issue is pending with then for more than 10 days and they are not replying now

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    As customers, if we are expected to rely primarily on chatbot support, then the information provided should at least be accurate and trustworthy. Right now, there is more contradiction than clarity. @Paytm #public

  • nikhil070105
    Nikhil (@nikhil070105) reported

    @Paytmcare Yesterday i made a payment of 1500 rs from paytm having UPI REF. NO . 613197981211 but the merchant doesn’t received the money kindly resolve my issue

  • _Vineet_Mishra_
    Vineet Mishra (@_Vineet_Mishra_) reported

    @Paytmcare Payment to cab driver was stuck on “Pending”, so I transferred the amount to his other bank account. After 3-4 hours, the pending Paytm payment also got completed. Now I’ve paid twice for one ride and support isn’t helping. Please resolve this issue.

  • sachinrathorex
    Sachin Rathore (@sachinrathorex) reported

    @nuegoindia @Paytm I haven't received the update yet regarding the same issue, don't force me to take legal action against your ......

  • TurbulentHead
    Siddharth Singh (@TurbulentHead) reported

    @Paytm @Paytmcare Dear @Paytm if your IT is incompetent why don't you hire good engineers? How long does it take to resolve this issue. I am starting to make a habit of transferring all my payments from whatsapp UPI.

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Paytmcare @Paytmcare where are we on this issue ?

  • Rahul16474
    Rahul (@Rahul16474) reported

    @Paytm poor service in hanumangarh paytm sound box is not available from one month My sound box is not working i call many times but no response

  • VipulRagh83322
    Vipul Raghav (@VipulRagh83322) reported

    Paytm just swallowed 2 days payment on behalf of sound box charges which is even not in use from last 1 year without even giving message of deduction and any in app notification just swallowed all my 2 days hard working money @Paytm @PaytmBank @Paytmcare

  • sanjuholani
    sanjayholani (@sanjuholani) reported

    Hey @Paytm @Paytmcare — I've had ZERO usage of your Sound Box for 18+ months. No service. No communication. And suddenly ₹1940+ is charged out of nowhere! 🚨 Asked for help via chat → No resolution Called helpline → this is unacceptable from a #fintech

  • dineshlunkad
    Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat

    @Paytmcare I didn't recd any help in DM @vijayshekhar

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