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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • HarshChhaparwal
    Harsh Chhaparwal (@HarshChhaparwal) reported

    @Paytmcare @vijayshekhar I had nearly raised 4tickets on app help which were closed unanimously by @Paytmcare . After which i had to post it on X and after being guided for DM, I sent you details therein. But after my post tagging higher ups, for the first time I got not 1 but 4calls. Hoping resolution!

  • choudhary_1073
    Amaan Choudhary (@choudhary_1073) reported

    @Paytmcare still no Response from Your Side please Check it fast. How much Time you will take for 380rs Redeem code. You cannot solve it. I m waiting for 11 hours. Till only Promise made you will get update shortly. But there is no Response till know from you. I m your Customer.

  • Muradpanjwani09
    Dr.Murad🇮🇳 (@Muradpanjwani09) reported

    @Paytmcare u people complain on npci my app is not working even after all

  • RanajitTarafdar
    Ranajit Tarafdar (@RanajitTarafdar) reported

    @Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.

  • cjhones75
    KABIE (@cjhones75) reported

    @Paytmcare How can you say that my issue is resolved when I cannot still login to paytm in the second workspace. If you guys cannot fix it, then please accept that you are technically not capable of providing solution. Please don't lie.

  • ketan_gupta66
    Ketan Gupta (@ketan_gupta66) reported

    @Paytmcare This is not acceptable it's been 10 days, I have sent you multiple emails and follow up but not received any acknowledgement till now. This is your headache to deal with the bus operator you cannot stop the refund of the customer this is against the law. Initiate my refund.

  • shauryachhabra
    Shaurya Chhabra (@shauryachhabra) reported

    I run 7 stores out of which 5 use @Paytmcare @Paytm sound boxes of which 4 do not work and the 5 was recently replaced. Pathetic chineseass boxes yall give and charge a bomb for an annoying noise in my shops and have the worst service and escalation matrix. Whats the replacement?

  • RamdasBhat1991
    Ramdas Bhat (@RamdasBhat1991) reported

    @Paytmcare I have payed the preclosure amount for my loan account the amount for debited from my bank but not reflecting in my loan account .. kindly help me I can provide details in DM.

  • dubeanil0511198
    Anil Dube (@dubeanil0511198) reported

    @Paytmcare @Paytm Today I tried to book ticket from IRCTC(JP to MMCT) and paid via PayTM payment gateway. Money deducted from account but its showing timeout on PayTM gateway page. Also on IRCTC failed booking section, its showing status that Payment Initiated. Plz help

  • VasimRa04513027
    Vasim Raja (@VasimRa04513027) reported

    @Paytm @Paytmcare @PaytmBusiness Complaint raised on 19th March to block RuPay credit card payments on my Paytm Soundbox — STILL no action taken. Because of your delay, I’m facing financial loss due to extra charges on RuPay credit card transactions. Ticket ID: 500006922038

  • ShreeramG
    Shreeram Ghatwai (@ShreeramG) reported

    @Paytm @Paytmcare Thank you @Paytmcare for resolution, my refund is credited. Only suggestion I would like to give that you must have a dedicated customer care number for these issues... Once again thank you

  • Joysho
    Joysurjya Hagjer (@Joysho) reported

    @Paytmcare I booked an Akasa Air flight through Paytm Travel but I have been informed by Akasa Air that the flight has been cancelled. Their customer care have asked me to reach out to Paytm customer care to initiate the refund process but I am unable to get hold of a human agent.

  • Lokupilot
    Loki 🐺 (@Lokupilot) reported

    @Paytmcare @Paytmcare worst payment application so far I have used. No customer service no help nothing can be hoped from your side. Don't force me to go for an ombudsman. No action taken till date.

  • yesthat66203400
    Raj Ojha (@yesthat66203400) reported

    @Paytmcare @Pra_veentiwari Get your **** together man. no need to take people money just beg for it they might give it.

  • SudhirMishra29
    SudhirMishra (@SudhirMishra29) reported

    @Paytmcare have been emailing and calling support team, yet there has been absolutely no response. Refund for Order ID (26712827154) has already been processed by airline but not credited by Paytm. If not resolved ASAP I am left with no other option but escalate with DGCA & NCH

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