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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    @Paytmcare Flight PNR RYPNRF cancelled by airline. Paytm App and Support Email not working. Order shows 'Journey Completed'. Need Manual Refund Initiation immediately. Already tweeted a lot. No reply

  • Vishnu_Saini74
    Vishnu saini (@Vishnu_Saini74) reported

    Hii @Paytm @Paytmcare @vijayshekhar I need my bank statement from January 2021 to April 2022 Plsss help

  • ketanmehra05
    Ketan Mehra (@ketanmehra05) reported

    @Paytmcare Please help in this. I have been struggling to get my refund from last 45days but either they aren’t responding or giving new excuses. Is it so difficult to get refund of a cancelled flight? Instead of giving damages, they aren’t even giving original refund. @DGCAIndia @RamMNK

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently @RBI help please

  • DevDesai1170230
    Unfiltered Monk (@DevDesai1170230) reported

    @paytmtravel No refund received. Had to book emergency flight + alternate travel due to this mess. In-app support is just bot-generated tickets, no real resolution. Requesting immediate intervention and full refund. @Paytmcare

  • manisha07159967
    manisha sinha (@manisha07159967) reported

    @Paytm The Company should shut down.

  • realmiizan
    Mizan (@realmiizan) reported

    @Paytm @Paytmcare I’ve noticed sudden deductions on instant settlements starting today, whereas no such charges were applied earlier. Kindly provide a clear explanation and review this issue at the earliest. #CustomerSupport

  • prajapati_24047
    PUNIT PRAJAPATI (@prajapati_24047) reported

    @Paytm @Paytmcare Post 1/3 We requested deactivation of our Paytm Soundbox. A service query was raised: 500007909823, assigned to Aniket Bhati. Paytm please look into this urgently. This is very concerning.

  • starcrikle
    STARCRIKLE (@starcrikle) reported

    Trying to onboard with Paytm Business but stuck at the very first step. I’m unable to contact support since it says I’m not a registered customer — but that’s exactly why I’m trying to onboard. Tried other companies before, but now need this done urgently. Can @Paytmcare or @PaytmBusiness please assist and help me get started ASAP?

  • DEVENDR87375544
    DEVENDRA JOSHI (@DEVENDR87375544) reported

    @Paytmcare Repeating the same message does not resolve the issue. The response shared in DM refers to conditions that were never shown in the original offer displayed on Instamart. I have already shared screenshots proving this mismatch........

  • BuntyAthsolia
    Ravi singh (@BuntyAthsolia) reported

    @Paytmcare we are unable to see/withdraw our paytm bank balance nor FD balance since 24 april It's already been 4 days now still you haven't sort this problem Pls look into the matter @RBI

  • tholaimata
    Zikmaru (@tholaimata) reported

    @Paytmcare I’ve sent a DM regarding restricted access to my account. Please check and assist.

  • Mr_abhi9
    Abhinav Mishra (@Mr_abhi9) reported

    Really disappointed with Paytm’s service. There’s no proper resolution to issues, and reaching customer support is a struggle. Even when you do get through, they don’t listen they just repeat their scripted responses. @Paytm @Paytmcare @PaytmBusiness

  • RelaxboyRelax
    Relax😎 (@RelaxboyRelax) reported

    Very disappointed with @Paytm support. I requested Soundbox deactivation, returned the device as instructed, yet you're sending another one again. I do NOT want this service. Stop immediately and confirm deactivation. Unacceptable experience. @PaytmBusiness

  • KabirShanzil
    Shanzil Kabir (@KabirShanzil) reported

    @Paytm @Paytmcare I'm unable to make any UPI Payment from Paytm App from the past few days, All transactions are getting declined stating "UPI Risk Policy" whereas I'm able to make payments from other UPI Apps easily. And it is so hard to connect to Customer Care thru your app.

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