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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytmcare Replied to you in DM please do help fast it's been 6 hr same issue unable to do anything from the app

  • imrvsharma
    Ravi MP Sharma (@imrvsharma) reported

    @Paytmcare It’s been over 24 hours. Ticket cancellation still fails with “Something went wrong” and my refund keeps decreasing. No response via calls, chat support, or X. Order ID: 27094859420 Resolve or I’ll proceed with my consumer complaint. @Paytm @vijayshekhar

  • siddhu2512
    Siddharth Gupta (@siddhu2512) reported

    @Paytm @Paytmcare @SuryodayBank why is this happening to my paytm since I have opted the postpaid service by Suryoday small finance bank??? I am unable to open my paytm app. Resolve this immediately.

  • hjain11
    Harsh jain (@hjain11) reported

    @Paytm @Paytmcare please solve my issue permanently. Why i always get charged for sound box when i took lifetime free plan. Please help and refund and fix the issue once and for all.

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytm @Paytmcare another hopeless experience Order ID: 27097216424 - tickets have NOT BEEN CONFIRMED. payment has been made AND I HAVE MY TRAVEL PLANNED?? @nuegoindia Urgent support required.

  • yadavyogesh89
    Yogesh Yadav (@yadavyogesh89) reported

    This is a complete failure of service! @PaytmCare replaced my device after so much harassment, and the new Soundbox died within 3 days. Who will compensate for my business loss, @vijayshekhar? Stop giving automated replies and resolve this now! Ticket ID: 500009091758 @Paytm

  • imyashw
    Yash 🇮🇳 (@imyashw) reported

    @Paytmcare hey there I booked a wrong flight accidently and have been told to connect with paytm team by the indgo support team to get a refund. Its been less than 1 hour since it was booked. Please help me!! PNR - YDTIGN I have raised a ticket as well - 200011790134

  • jagdishJR7
    J. D. Rathore 🇮🇳🇮🇱 (@jagdishJR7) reported

    @SarvamForDevs @SarvamAI @Paytm I like to use Indus but it is too slow to give answers.

  • gaurishpassi1
    Gaurish Passi (@gaurishpassi1) reported

    @Paytmcare Hey Sahil, How deep are you in this issue that there’s been no response for the past 11 hours from the Paytm team?

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare my friend booked a bus trip gurugram to manali, the bus driver called n told bus us cancelled n refund initiated, spoke to customer care they told not intimated. Last moment had to book another ticket n travel n niw paytm is not refunding, driver nmbr is switched off

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytm @Paytmcare but despite waiting for more than 2 weeks, there has been no update or resolution also not able to contact any Paytm customer executive Kindly look into this matter on priority and process my refund or provide a clear update 3/3 #citylandtravels #CustomerSupport #RefundPending

  • rakshith_2004
    Rakshith . V (@rakshith_2004) reported

    @Paytmcare @Pavankalya56718 Hello team I'm writing this to raise a complaint about the issue where I unable to login to my paytm account, the message shows account is under review and may take upto 3-5 days, but it's been a week and still the message pops-up while logging in..!

  • Saurabhpathe1
    Saurabh pathe (@Saurabhpathe1) reported

    @Paytmcare Again same issue

  • Ronakkb
    Ronak Brahmbhatt (@Ronakkb) reported

    @Paytm @Paytmcare Bank Loan /EMI Payment was stuck since last 5 days but never refunded or never credited to banker? What is the service??

  • vinayp2000
    Vinay Prakash (@vinayp2000) reported

    @IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare

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