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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
New Delhi, NCT 2
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    I paid for a service that failed when it mattered. I request Paytm to provide a fair resolution and compensate me, as I had to bear the full cost of alternate travel due to the delay in resolving the issue.@Paytmcare @PaytmTravelCare #paytmissue

  • Yadayvijay1
    YadavVijay (@Yadayvijay1) reported

    @Paytmcare For this refund made complaints on paytm app support which was also pending since 23rd June 26

  • KrishnO04
    Krishno Biswas (@KrishnO04) reported

    Sir I haven't been able to access my Paytm account for the past 15 days. I have been constantly sending DMs about this, yet you haven't been able to resolve the issue. Why is this happening? Should I just deactivate my Paytm account? @vijayshekhar @Paytmcare

  • MrAnkit26599
    Ankit Barnwal🇮🇳 (@MrAnkit26599) reported

    @Paytmcare regarding Paytm for Business, it's very harrassing for me, my money hasn't been settled in my bank account for 30 June 2026. Pls help

  • sherin895939728
    sherin (@sherin895939728) reported

    @Paytmcare Hey Chetan, there is nothing to help me out here. Stop fooling ppl in the name of fake offer scratch cards.

  • a_myth__
    Amit (@a_myth__) reported

    @Paytmcare @PaytmTravelCare As the screenshots show, your support confirmed only 1 ticket was cancelled and the other 3 remained confirmed until the day of travel. Your app updated their status only after I raised a query, and only then did you refund those 3 tickets separately.

  • ArshadKhan_1
    Arshad Khan (@ArshadKhan_1) reported

    @Paytmcare @Paytm your team is taking more than 2 months to resolve refund issues? And your toll free number doesn’t have option to connect to the call agent ?

  • im_ayushhh17
    Ayush Sharma (@im_ayushhh17) reported

    @Paytmcare Hi @Paytmcare, Booking ID / IRCTC Transaction ID: 100006677765596 UPI Reference No.: 618118478133 The booking failed, IRCTC has confirmed that the refund has already been sent to the bank, but the amount is still not credited to my account. Kindly check and help.

  • ArunTiw91072041
    Arun Tiwari (@ArunTiw91072041) reported

    @MrAnkit26599 @Paytmcare May be, there could be a glitch. talk with the support team.

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    I purchased the Alternate Trip Guarantee add-on while booking my train tickets through Paytm. My train was affected, and a voucher was generated, but I couldn’t redeem it due to a technical issue. I immediately raised a support ticket and tried contacting customer care.@Paytmcare

  • omujjwal121
    Om Ujjwal (@omujjwal121) reported

    @Paytmcare I really want to connect to Paytm customer care for deleting an automatic payment which I am not able to do at my end using app. Pls connect me with an agent not a AI chatbot.

  • Willmcfc49
    Anustup🇦🇺🇦🇷🇧🇪 (@Willmcfc49) reported

    Nowadays @Paytm @Paytmcare have also started to charge platform fees from the customers 1.80 Rs It seems nominal but just multiply it with millions of customer usages Staggering We aren’t supposed to pay this Will shift from this app soon 🔜

  • rajuk21
    rajeshराजेशರಾಜೇಶ್ ॐ (@rajuk21) reported

    @Paytm hi I am investing every day 51rs in your app for one mutual fund. But now redeem amount is very difficult. What to do. For all service your app works fine. For redeem system goes to hang. Why.?

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8764738430 Please solve my problem as soon as possible. Thank you.

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