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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Subhadeep_K
    Subhadeep Kanungo (@Subhadeep_K) reported

    @Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.

  • piriprii
    piripri (@piriprii) reported

    @Paytmcare You know my issue.. why don’t you DM me with a resolution? @Paytm

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @dustunal26 @Paytm Hi, I’m Digvijay and I’ll take care of this for you. I understand your concern. Please share the following details via DM, so we can check this for you: 1. RRN number (Reference number) / Bank Transaction ID 2. Date of the transaction 3. Transaction amount or a screenshot of the transaction We’re here to help anytime.

  • S860192529
    shafeequddin 8601 (@S860192529) reported

    @Paytmcare My Paytm Soundbox replacement ticket is pending since 9 May. No callback received yet. Soundbox is completely not working. Ticket ID: 500008479698. Please help urgently.

  • Avinashpuniya27
    Avinash (@Avinashpuniya27) reported

    @Paytmcare Appreciate the response @Paytm @Paytmcare, but this issue has already been ongoing for will be close to 2 months within the next 10 days.Since then, I’ve continuously followed up through tickets, escalation, and emails. At this point, I would really appreciate a concrete update.

  • ayush2u4u
    Ayush Anand (@ayush2u4u) reported

    @Paytm @FlixBus i already complaint about this on paytm website but I didn’t got the reply for this i am trying to connect with agent but no agent is connecting only ticket is raise thought bot agent and i have to got urgently if you didn’t reply i have to sue on you please reply

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytmcare such a pathetic service for flight booking. As flight cancelled on 4th may by airlines and credit issued on same day by airlines still my refund pending. This AI powered chat sucksNo real updates from 10 days. I need my refund to be processed. Ticket no-200011520275

  • SumeetMalpani
    Sumeet Maheshwari (@SumeetMalpani) reported

    @Paytmcare @NaukriwithAzad Paytm is a fraud, my issue is pending with then for more than 10 days and they are not replying now

  • Hutiyacasm1
    .🤦‍♂️ (@Hutiyacasm1) reported

    @Paytmcare @jagograhakjago Please help

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    As customers, if we are expected to rely primarily on chatbot support, then the information provided should at least be accurate and trustworthy. Right now, there is more contradiction than clarity. @Paytm #public

  • PradeepBari5
    Pradeep Bari (@PradeepBari5) reported

    @Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport

  • iamvs2002
    Vaibhavvvvvvvvvvvvv (@iamvs2002) reported

    @Paytmcare The reply that you always give me is we are trying. Just solve the issue.

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare why my account denied login

  • diamondbishnoi
    DIAMOND (@diamondbishnoi) reported

    Dear @Paytm , my Paytm Wallet is still blocked. I have already submitted my documents many times but there has been no resolution yet. Kindly review my account and unblock my wallet as soon as possible. Very disappointed with the delay in support. #Paytm @Paytmcare @PaytmBank

  • dineshlunkad
    Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat

    @Paytmcare I didn't recd any help in DM @vijayshekhar

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