Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 2 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
| New Delhi, NCT | 1 |
| Haridwar, UT | 1 |
| Bhubaneshwar, OR | 1 |
| Agra, UP | 1 |
| Chhindwāra, MP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Kuldeep s sikarvar (@KuldeepSikarvar) reported@Paytmcare SBI Customer Care has confirmed twice that no refund has been received against RRN 617303079622. SBI is not providing written confirmation. Kindly recheck with your payment partner and share proof of settlement or reprocess the refund.
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Aakash Goyal (@AakashG0yal) reported@Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.
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Anshu (@Anshu12205628) reported@PaytmBusiness @Paytm Not handle this minor issue then I shift on @phonepe other not solve today more details share on DM
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Sharad.N (@Sharad_N_D) reported@PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..
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vikas Kumar (@VikasSh20778311) reported@Paytmcare @Paytmcare plssss sir solve the problem 🙏🏻🙏🏻🙏🏻 refund amount is not received!!!!!!
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Raghavendra Jalluri (@bhagavanraghave) reported@Paytmcare @PaytmTravelCare No response yet..? its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund asap.
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jain jain (@saurabhj77) reported@Paytmcare Ticket I'd still left unresolved after 72 hrs. Worst level customer care service
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NIO19N (@Insta862810) reportedDear @Paytmcare My 4–6 July settlement is still on hold while later settlements are released. Asking for invoices/NOCs for every customer is impractical. Release my payment by 9 July, or I'll pursue legal action and file complaints with the appropriate authorities.
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BoB D Builder (@karke_dikhaynge) reported@Paytmcare my Paytm money is stuck with you guys since months . Paytm payment bank app is down so I can’t transfer my Paytm money to bank account . Pl help with the same
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naveendundigalla (@naveendkumar) reported@PaytmBusiness @Paytm @Paytmcare its been more than 96 working hours as you said when I call customer care team. Fed up and frustrated with your service each and every time. Don't you people have shame and atleast concern over merchants. Also check your DM.
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Mohit Gupta (@MohitGupta90_) reported@Paytmcare @Paytm all services down in NCR for last 5 hours. What’s happening?
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Dev (@DehuryD3) reported@Paytmcare @PaytmBusiness I am not able to login to my paytm for business account. While tried in web giving me error as Merchant configuration issue. What is this issue. Today in my shop i received many payment. Now not able to login to my paytm for business app. Please help
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Abhka (@Abhineetkumar12) reported@Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap
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Shubham (@ShubhammBtr) reported@Paytmcare Hi, I'm unable to see the option to send you a DM or message. Could you please enable DMs or let me know an alternative way to contact you regarding this issue?
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naveendundigalla (@naveendkumar) reported@PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.