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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ChiragShah53325
    Chirag Shah (@ChiragShah53325) reported

    @Paytmcare @paytm my emi is not deducted on date although there is sufficient balance in my account and your company charging extra money due to technical error by your end...pls do the needful ASAP

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare Still now I have not received the call from your side to resolve the issue. I have already replied that call me now.. When are you going to discuss through call for the issue.??

  • Lokupilot
    Loki 🐺 (@Lokupilot) reported

    @Paytmcare @Paytmcare @Paytm how many reminders I need to post here, there is a limit to everything. No action has taken place by your side till date don't be forced to go with the ombudsman against this issue.

  • Sonu70274185
    Sonu (@Sonu70274185) reported

    @Paytmcare Already messaging your team from past 36 hours. How much more time is needed to resolve a simple issue? No replies in dm as well. Pathetic service.

  • Udit__Giri
    Udit Giri (@Udit__Giri) reported

    @Paytm @Paytmcare Any update on my issue, what a pathetic customer support is this ?

  • Khushhua20
    𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported

    @Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C.

  • DrAnuragAgrawa1
    Garuna73 (@DrAnuragAgrawa1) reported

    @Paytmcare Omg, you got time to care after 6 long months! That problem was solved but now I'm not able to recharge my Fasttag! No help is available

  • NeetendraChoud2
    Neetendra Choudhary (@NeetendraChoud2) reported

    @Paytmcare Disappointed with the delay in resolving my issue, @PaytmCare. It’s been 3 days and I’m still waiting for a clear timeline. How much longer will this take? Please look into this urgently. @Paytm"

  • NeetendraChoud2
    Neetendra Choudhary (@NeetendraChoud2) reported

    @Paytm @PaytmCare @IndiGo6E Disappointed with the refund process for PNR EYFZ2Q.Despite IndiGo confirming a full refund, over ₹5000 was deducted by Paytm without clarity. AI support is unhelpful.Request immediate human intervention for #200011234779. #ConsumerRights #PaytmTravel

  • Tanay4518
    Tanay Chatterjee (@Tanay4518) reported

    @Paytm @AmreliaRuhez @GyanTherapy After reaching their customer support, they replied that I'm not eligible for this offer even after I only recharged 1 time in this month and the amount was 899 Rs. At least, don't make any fake offers to attract the customer.

  • actoraman_2425
    Kashinath Tiwari (@actoraman_2425) reported

    @Paytm need help

  • sushanth_chuchu
    sushanth h (@sushanth_chuchu) reported

    @Paytmcare if you are still planning for this, can you please help me to sell gold with the price I have bought.

  • FryMachli
    ek machli dedo pls (@FryMachli) reported

    @Paytmcare @PaytmBank please help.

  • Divyanshu_9683
    Truth_Saint (@Divyanshu_9683) reported

    ****** @Paytm @Paytmcare cancel these ******* tickets, I'm in very urgency please cancel it else I'll have to go consumer court for this behavior of yours. No customer support, nothing at all.

  • RanjanPodder
    Ranjan Poddar (@RanjanPodder) reported

    @Paytmcare All shorts of Mail and contact customer care call done everyone give me assurance that they are working on it till date my account status is same

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