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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    @Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.

  • mia_peachx0003
    रीड की हड्डी किसान (@mia_peachx0003) reported

    Worst experience with RSRTC & Paytm! Sirsa→Sri Ganganagar (21 Apr, 10:58 AM). No bus info, no support. Bus late, conductor refused ticket, then “adjusted”. Unacceptable! Take action & refund. @Paytm @RSRTC_OFFICIAL

  • heyadarsha
    Adarsh (@heyadarsha) reported

    @Paytmcare Ticket ID 200011268198 closed without proper resolution. Kindly help ASAP. @vijayshekhar being a great admirer & a long term user, it hurts seeing the emotional connect and customer support falling out. I hope it rises up.

  • aviator365
    L I N U (@aviator365) reported

    @Paytmcare I am using latest version plus I have attached the 2 error screenshots and my telephone number. Thanks

  • Hunter1123321
    Hunter (@Hunter1123321) reported

    @Paytmcare @vijayshekhar It's been 53 days with no resolution for my payment issue. This is beyond unacceptable. When asked for an exact resolution date, I’m told the matter is still under investigation. What exactly are you investigating after 53 days?

  • bairagyaan
    Bimal Bairagya (@bairagyaan) reported

    @safiranand Yeah management was speaking about restarting Paytm payment bank. How it’s irrelevant when regulator is still not conviced about the management ability to resolve the issues ? Truth js management has failed to resolve the issue to convince rbi. It’s pure failure of @paytm mgmt

  • kameshw42070786
    kameshwar kumar (@kameshw42070786) reported

    @Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this

  • _shakooni_
    Shakooni (@_shakooni_) reported

    @NPCI_BHIM I am going to shift to @Paytm to stay in india app. Was really putting efforts to support BHIM but it appears its just doomend

  • a1239234
    AR (@a1239234) reported

    @Paytm is the only major company with a Tech-Stack good enough to give competition to Google. Now I am not sure what did @RBI do to fix this issue but its clear that they are against PayTM. Not something new, Babus can do everything to destroy Indian companies

  • ShivamK62214680
    Shivam Kumar (@ShivamK62214680) reported

    Very disappointing. Wrong recharge via Paytm, reported by email immediately. Airtel replied after 7 days saying beyond 3 days no help. In AI era, such cases can be prioritized—unless there’s no intent to help. @airtelindia @Paytm

  • mohit8791
    Mohit Gupta (@mohit8791) reported

    @PaytmBusiness @Paytmcare very bad service &support it has been more than month asked for EDC Machine no one called or even visited raised ticket 4 times - 500007767470,500007661006,500007538577,500007257778 how you are providing services and worst one not able to call support

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    @Paytmcare hi why are you not responding to my messages on DM. I have been trying to reach you from so long. No response. Even customer support doesn't pick up. The help section on the app doesn't work at all.

  • SurajPrasa10101
    suraj Prasad (@SurajPrasa10101) reported

    @Paytmcare you have any helpline number I'm trying to as partners with Paytm but always showing on screen you already ongoing aplication from another team . Please solved my issue

  • VidushiDwivedi4
    Vidushi Dwivedi (@VidushiDwivedi4) reported

    @Paytmcare Already went to your help desk, no solution provided by your Chatbot. Just REFUND my money @Paytm @Paytmcare

  • Bmk205338
    Bmk (@Bmk205338) reported

    @Paytmcare can you help to cancel and close my account please? I am in the process of closing all payment apps and plan to keep only BHIM. Mobikwiks responded quickly and closed it. But Paytm is dodging it.

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