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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • saravanan_sharv
    Saravanan Kandasamy (@saravanan_sharv) reported

    @Paytm Why RBI again cancelled your license of banking service? What offence that you have done ?

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare No response from your side still facing problem access denied

  • KALion_PawanisT
    Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported

    @Paytmcare @Paytmcare This is really disappointing. My money has been debited but recharge is not done and no response from support. If this is not resolved soon, I will raise a formal complaint with RBI. Transaction ID: 204410098968. Please act immediately.

  • ShivaSh89378519
    Shivaa 🐎 (@ShivaSh89378519) reported

    @Paytmcare @rashid_levant We r using business services. Is there any problems in business services of shutdowning the app.

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare Access denied when login

  • Jhon789087
    Sony Xperia1 (@Jhon789087) reported

    @Paytm They can't reactive my merchant account, and customer service are worse

  • TheRealDharm
    SaffronSoul (@TheRealDharm) reported

    @PAYTM @Paytmcare @PaytmBusiness This issue is still unresolved. I’m only receiving generic responses with no actual action. ₹1090 has been wrongly deducted despite fulfilling the offer conditions. I need an immediate refund & clear resolution, not automated replies. Please resolve within 48 hours, or I will escalate this matter further. Kindly treat this as urgent.

  • Yashagg14185775
    Yash aggarwal (@Yashagg14185775) reported

    @Paytmcare Sir my problem is why your team does not reply to the mail.

  • Astha02singh
    Astha (@Astha02singh) reported

    @Paytmcare 200011294603 Still not resolved.. i think ya all need to focus on ur customer service rather than putting all ur moneys in ai . I think ya all have sacked ur employee coz I have dmed multiple times on insta n nobody is responding over there. @vijayshekhar

  • RamKolariya
    Ramkishor Kolariya (@RamKolariya) reported

    @Paytmcare My name is Ram Kishore, the soundbox device in my shop is not working since many days, paytm executive not responding. First complaint on 21st Aug, ticket number 500007925714, this ticket was closed with any response or intimation. Complaint not resolved. Pathetic

  • paree93270
    Pawan Pareek (@paree93270) reported

    @Paytmcare Hi, Due to continuous harassment calls, I was unable to attend your call. Please call again or resolve my issue here.

  • anshulverma8604
    Av (@anshulverma8604) reported

    @Paytmcare @PaytmBank @Paytm What will happen to those who have money deposited in PPBL who have FD there, after the RBI cancelled its licence? Neither the customer care is working, nor you giving any response . When will they get their money🥺? Unable to complaints through DM.

  • AyanExperts
    Ayan Experts (@AyanExperts) reported

    I’m frustrated with Paytm Merchant services. My payment amount is still not settled, and there is ZERO response from customer support. This is completely unacceptable for a business platform. @Paytm @Paytmcare please look into this urgently and resolve my issue. #Paytm #PaytmMer

  • Khairul10195063
    Khairul Islam (@Khairul10195063) reported

    @Paytm Paytm Soundbox,Using it for almost 1yr,I am telling it deceptive bcz, at the time of installation I was said that it will charge Rs-49/mon and it charged 49 for 2-3 mon, later 74, then 125 and now 135/mon charging. And now it is deducting few rupees for other wallet charge. Wtf

  • RamKolariya
    Ramkishor Kolariya (@RamKolariya) reported

    @Paytmcare Ticket number 500008007944, paytm executive asking for happy code without solving the problem, irresponsible behaviour from pathetic paytm people

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