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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
Cochin, KL 1
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Im_Vmakwana
    Viral Makwana (@Im_Vmakwana) reported

    @Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.

  • dratulhanda
    Atul Handa (@dratulhanda) reported

    @Paytmcare I am unable to access PayTM for the past few days. I raised a complaint video ticket number 200012721774 on 24 August, yet the issue still persists. This is to escalate the issue.

  • FarvezAli30140
    Farvez Ali (@FarvezAli30140) reported

    Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for

  • mishra_sn1
    Shailja Nandan Mishra (@mishra_sn1) reported

    @PaytmCheckin @Paytmcare URGENT! Booking ID: 27498426894 - Payment processed at 10:50 AM but confirmation STILL PENDING. My flight departs TODAY at 7 PM (GOP→DEL). I don't have my ticket yet! This needs immediate resolution NOW. Please help! 🆘 #PayTMTravel

  • pooniya188
    sandip pooniya (@pooniya188) reported

    @Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm

  • Jitendrbmp
    Jitendra Kumar (@Jitendrbmp) reported

    @Paytm @Paytmcare @PaytmMerchants My paytm merchant account nd sound box not working properly, i tried many times but still not closed my account, very poor service provide by paytm

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    @Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you

  • thesayanton
    Sayanton (@thesayanton) reported

    @Paytm @Paytmcare unable to pay my electricity bill due to an “Internal Criteria” error. I dont frequently recharge or pay bills i use Paytm only occasionally. If basic payments cant be relied upon, whats the point of using the platform? Please look into this.

  • drsrinivas_rjy
    drasrao (@drsrinivas_rjy) reported

    @Paytmcare Whenever I pay something, it is going into automatic payments. Very bad. If I buy once course form a website, it doesn't mean that I pay regularly for the same course. STOP this automatic payment option.

  • VibhorSaunak
    ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported

    @Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.

  • girish_khurana
    girish khurana (@girish_khurana) reported

    Dear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏

  • Desi_Munda_3
    DesiMunda👨🏻‍🦱 (@Desi_Munda_3) reported

    @Paytmcare @Paytm What a pathetic service you guys have, raise a complain ticket 4-5 days ago regarding a refund, but issue still remains unresolved.

  • Prateek_Dutta_
    ঔৣ✞ 𝗣𝗥𝗔𝗧𝗘𝗘𝗞 𝗗𝗨𝗧𝗧𝗔 ✞ঔৣ (@Prateek_Dutta_) reported

    @Paytmcare Aap logo ki commitment ki koi ehmiyad hoti hai ya nhi? Its been more then 15-20 days still facing issue no resolution. I think need to deactivate your paytm. Useless

  • amit_world02
    Amit Kumar Tiwari (@amit_world02) reported

    @Paytm @Paytmcare I want transaction details of my past transaction which I did between end of 2021 to 2023.. could you please help?

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