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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
Cochin, KL 1
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasmeetahuj
    Jasmeet singh (@Jasmeetahuj) reported

    @Paytmcare my paytm wallet balance stucked since april ..please guide me how to access to my money

  • paramprreet
    Parampreet Singh (@paramprreet) reported

    @Paytm @Paytmcare could you please give an update to your app to allow override having anydesk app or any other app at risk of owner to install and run. Your recent update is not letting me access your app unless I delete some other app. Pls let it bypass with warning.

  • GaneshkanthS
    GANESH TIMES (@GaneshkanthS) reported

    I keep asking clear questions, but you have no valid answers! ​Why is confidential customer data not safe with Paytm? Answer the public! ​@Paytm @Paytmcare @PaytmBusiness

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for

  • Akhileshapt
    Akhilesh Shukla (@Akhileshapt) reported

    @Paytm @Paytmcare no one representative take any responsibility for service 9934724200.

  • Abhishekf1
    ಅಭಿಷೇಕ್ Abhishek (@Abhishekf1) reported

    @Paytm @Paytmcare My payment is pending since 24 hours. Kindly DM me to resolve this. Your customer service is not responding other than standard AI generated replies

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I have updated my device and issue is same

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.

  • Naseemahmad7813
    Dr Naseem Ahmad (@Naseemahmad7813) reported

    Good morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm

  • vaisays
    v@! (@vaisays) reported

    @Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working

  • braj_ki
    Braj Writes (@braj_ki) reported

    @Paytm @Paytmcare @UPI_NPCI I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details & the driver’s name. Pls help me connect with the driver. 🙏

  • mouniknarasimha
    Mounik Narasimha (@mouniknarasimha) reported

    @Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.

  • 1989Srijan
    srijan singh tomer (@1989Srijan) reported

    @HeroFinCorpLtd @Paytm I amnot getting my loan amount still showing proceeding every thing is ok no customer care no response.

  • Nileshinthenow
    nilesh talreja (@Nileshinthenow) reported

    @Paytm I have been having a problem logging into my bank account via Paytm and it’s been a week there is no customer support that has been able to help me. Is there a contact number that I can call and solve this?

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure. 1/3

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