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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • DianaMistr71491
    Anuja Doshi (@DianaMistr71491) reported

    @Paytmcare any decency to reply to the customer query

  • rajeshm15918645
    rajesh malhotra (@rajeshm15918645) reported

    @Paytmcare Dear sir you are not demanding any details via direct DM so I request you to please resolve my issue as soon as possible

  • _ANIKET_HEMADE_
    Aniket Hemade (@_ANIKET_HEMADE_) reported

    @Abhinav27517819 @Paytmcare I am a Paytm merchant and my settlement is not undertaken by Paytm since the 24th of April 2026, the day Paytm bank licence is declared cancelled by the RBI and there is no response from the customer support after tons of messages and calls, initiated from my end. @Paytmcare

  • BinaySomesh
    jay (@BinaySomesh) reported

    Booked a flight on Paytm and had to cancel getting a refund has been a nightmare. No real customer support, just a useless chatbot that goes in circles with no resolution. No option to talk to an actual person. If you value your time and money, think 2.@Paytmcare @Paytm

  • SachinMaheswary
    Sachin M🇮🇳 (@SachinMaheswary) reported

    @Paytmcare Where were you when i have lodged a complaint ticket on your platform? First of all you don't have customer support on telephone, Only support present is raise a ticket which you guys will resolve within full delay. Stop fooling customers. Worst platform ever to use is @Paytm.

  • GladiatorSafe
    Eshaan Enterprises (@GladiatorSafe) reported

    @Paytm How much do you charge for integrating payments gateway on a website?

  • sanjeet90
    Sanjeet (@sanjeet90) reported

    @Paytm @Paytmcare need email id or a direct call to resolve. AI help and support is very bad on your app. This is direct steal of our hard earned money

  • irshadmirza141
    Irshad Mirza (@irshadmirza141) reported

    Hi @PaytmCare @Paytm, my Order ID: 21023239134 is stuck for over a month now. It shows 'dispatched' since the 22nd but no delivery yet. This is very disappointing service. Please look into this urgently and provide a refund or delivery update. #Paytm #ConsumerComplaint

  • TanishqVlogss
    Tanishq Singh (@TanishqVlogss) reported

    @Paytmcare I forget Paytm email address please help us

  • EVista22440
    Enosent Vista (@EVista22440) reported

    @Paytm did fraud with me and I am also unable to connect worst service ever

  • Arihant0808
    Arrrihant (@Arihant0808) reported

    @Paytm When will you repay customer money

  • Tushant_sakhla
    TÜSHÄR PÜBG (@Tushant_sakhla) reported

    @Paytmcare I have also shared the alternative number of mine if you are not able to call on my primary number so you can call on my alternative number. But you guys are not ready to call me.. Is paytm only buying a plan for internet access. @Paytmcare @vijayshekhar shameless people

  • shivamv789
    Shivam Verma (@shivamv789) reported

    @RBI i wanted to dispute some transaction for which i didn’t receive service but @Paytm postpaid is not letting me raise dispute on any transaction this is against @RBI guidelines. Please help here

  • AbinashNag28433
    Abinash Nag Roy (@AbinashNag28433) reported

    @PaytmBank @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport

  • Sanjeevkulhari8
    Sanjeev Kulhari (@Sanjeevkulhari8) reported

    @motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.

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