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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 1
Kolkata, WB 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ishuraj
    IX (@ishuraj) reported

    @Paytmcare @vijayshekhar I requested Paytm to cancel my ticket 24hours ago and yet no update,very pathetic service

  • ArshadKhan_1
    Arshad Khan (@ArshadKhan_1) reported

    @Paytmcare @Paytm your team is taking more than 2 months to resolve refund issues? And your toll free number doesn’t have option to connect to the call agent ?

  • Shashwat9099
    Shashwat Shukla (@Shashwat9099) reported

    Hey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!

  • bhawna2212
    bhawna (@bhawna2212) reported

    How much more time is required to fix a basic customer issue? This kind of delay reflects a serious lack of customer support and accountability. I am extremely disappointed with the service and the way my complaint has been handled. Such a prolonged delay is unacceptable. @Paytm

  • Vaibhav_Web3
    Vaibhav Jindal (@Vaibhav_Web3) reported

    @Akashm7901 @Paytmcare @PaytmBusiness Same issue with me bro

  • Pawanpar248
    Pawan Pareek (@Pawanpar248) reported

    @Paytmcare ​I have repeatedly requested a Soundbox return, but my tickets are closed without resolution. This service is unacceptable. deactivate my Soundbox. Consider this my final notice; if any further charges are deducted after today, I will be forced to pursue legal action.

  • venkatraju
    venkatraju (@venkatraju) reported

    @Paytmcare I paid my ICIC credit card account through Paytm. Its 48 hours now and the amount is not transfered to my credit card. I am getting charged interest due to Paytm issue. My ticket no is 200012083310. I am frustrated that you are playing around with a customer money.

  • vishalromeo1994
    vishal kumar singh (@vishalromeo1994) reported

    @Paytm why there is no customer care number I am trying contact they say 24*7 customer support but that AI Assistant is unable to help can I talk to representative how I can talk to resolve my issue howw how?

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

  • InMoodfortweetz
    IntheMoodfortweetz (@InMoodfortweetz) reported

    @ajayyjha @Paytm Hey did they resolved it. I am facing same issue

  • bhagavanraghave
    Raghavendra Jalluri (@bhagavanraghave) reported

    @Paytmcare @PaytmTravelCare No response yet..? its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund asap.

  • govinddeshwal01
    Govind Deshwal (@govinddeshwal01) reported

    @Paytmcare Update: The refund has now been received in my account. Thank you for the support and prompt resolution. Issue resolved.

  • story_tv_asia
    Story TV Official (@story_tv_asia) reported

    @idiotic734 @vijayshekhar @Paytm Hi Himanshu. We apologise for the inconvenience. Could you help us with your registered number via DM and we will assist you asap.

  • SandeepSinghi4
    Sundip Kumar Singhee (@SandeepSinghi4) reported

    @Paytmcare Not able to open the app. Error message showing 00000000 Device environment is not ok. Have uninstalled the app and re installed still the same issue

  • im_ayushhh17
    Ayush Sharma (@im_ayushhh17) reported

    @Paytmcare The ticket was booked through the IRCTC website using Paytm UPI for payment.

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