
Paytm Outage Map
The map below depicts the most recent cities in India where Paytm users have reported problems and outages. If you are experiencing problems with Paytm, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
New Delhi, NCT | 3 |
Chennai, TN | 2 |
Delhi, NCT | 2 |
Meerut, UP | 1 |
Hyderabad, TG | 1 |
Greater Noida, UP | 1 |
Noida, UP | 1 |
Bengaluru, KA | 1 |
Gorakhpur, UP | 1 |
Lucknow, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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abhishek mishra (@TheRealMishra) reported
@PaytmTravelCare It's being 3 week @Paytm @Paytmcare . You had just given fake assurance like ur customer care. I do understand that around 18000 rupees is a very small amount for u. But for a normal indian like me it's a huge sum. Do I hv to remind u daily??
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Mohd Aamir (@thenameisAmier) reported
@Paytm Hello Paytm team please help me i have received 2000 but he can't show in my Paytm balance please help 😭😭😭
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Himanshi Lydia Singh (@HimanshiSingh74) reported
@Paytmcare I am not able to locate a transaction from a client and there is no option in 24X7 to address the issue. May I talk to your human CR executive? May I have your customer care email id unavailable on your site.
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Hilam Patel (@hpblr) reported
@Paytm @Paytmcare please resolve this issue ASAP for me. Else i will take this matter to consumer court with relevant charges.
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Shahanwaz Momin (@ShahanwazMomin) reported
@Paytmcare I have booked flights tickets on Paytm. However flight has been cancelled I had applied for my refund. It's been 15 days I haven't received my refund.I'm have called so many times Paytm customer care. Still not received my refund. This is my ticket ID 14207917401
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nishant jain (@nishant84658) reported
@Paytm 3rd grade service only thinking that paytm is correct ,please don't buy anything from paytm
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Vishesh Upadhyay (@VisheshUpadhya5) reported
@Paytmcare Offcourse, My payment was stuck on Holiday, Usual time was 2days but the payment was updated within 12 hours. Also Kudos to your Instant Customer support team 👍 Paytm Karo!
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harshit gupta (@harshit39212476) reported
@Paytm @PaytmMall I have placed an order return request from paytm mall. Everyday the pickup scheduled and then gets cancelled saying not able to contact. The number of delivery agent shared is switched off. Very frustrating service. Order id-15456403976
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Hilam Patel (@hpblr) reported
@Paytm @Paytmcare on top of this you have no way to talk to customer care . 2nd problem the receiver cannot activate their wallet due to another bug which says Aadhar and pan card is already used by somebody else.
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Munigala Narsing (@MunigalaNarsing) reported
@Paytm hello sir what happen till now didn't got any update from your customer care I think you don't require customers
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Venku Guda (@venkuguda) reported
@Paytmcare Since from 5 days no resolution ??? What is this service @vijayshekhar r u checking your email ???
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Vinod Joshi (@VinodJoshi11) reported
@Paytmcare Sir, I have registered through this link several times since 2020. This registration process is not responsive. Neither there is any way to contact Paytm..please help
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Krishna Gupta (@Krishnaa_16) reported
@Paytm you have the worst customer care options we can't even tell you our problm only have to answer your questions how can we get the solution of our problm
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Pawan kumar (@Pawan__01) reported
@Paytmcare @Paytm @PaytmMoney What the worst customer service by you, Consumer even can't contact you for Payment dispute or urgency. What kind of Payment or Banking service are you if customer can't reach out to you?? Urgent call back for Ticket ID 198606587 #customerservice
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Krishna Gupta (@Krishnaa_16) reported
@Paytmcare pls help provide me solution my money is deducted 2 times for single transaction