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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Abhiirajthakur
    Abhiraj Thakur (@Abhiirajthakur) reported

    Hello Hello @Paytm I have given money to someone but that money has gone into pending I want to get that money back into my account please help me. @Paytmcare

  • saurabhrawat199
    Saurabh Rawat (@saurabhrawat199) reported

    @Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.

  • I_m_Shiladitya
    Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported

    @Paytmcare Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates

  • gauravvohra31
    gaurav (@gauravvohra31) reported

    @Paytmcare we have raised deactivation request of card machine on your merchant care app on 25th july , got no response till now Infact on my ticket there is number of a agent (sahil) who will pick up We called him , he had no professionalism Very bad service Need help

  • Samsud_
    Mohd Samsuddin (@Samsud_) reported

    @Paytmcare @Paytm even when customer care called the moment I said I wanted to deactivate the Soundbox the call was disconnected. Another representative called back I explained everything again and I was told the issue was resolved but nothing was actually done I'm still being charged every month

  • rana_yatan
    Yatan Rana (@rana_yatan) reported

    My Soundbox(Device ID: 869100074306497) is not working. It worked only while charging earlier, but now it doesn't turn on at all. Your chatbot keeps repeating the same responses. Please connect me to a human executive and arrange a replacement or technician visit ASAP. @Paytmcare

  • Samir_N_Gangar
    Samir Gangar (@Samir_N_Gangar) reported

    @Paytm the most pathetic service- its a scam I booked a flight from mum - blr, when i tried to check in, it said it was cancelled, no one contacted, neither is there any helpdesk to answer your queries, you will just be redirected by the ivr from one extention to another

  • manisha20jha
    Manisha Jha (@manisha20jha) reported

    @Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution

  • suren_investing
    Surender Singh, CMT,FDP (@suren_investing) reported

    @vijayshekhar , your Paytm service sucks..if there are any frauds, nobody responds in either online chat an ur AI chat both has lower IQ than 5 Yr old..Please get u house in order on such simple issues before projecting on cutting-edge tech @Paytmcare

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    @Paytmcare Call me it's urgent I can't login my account since 3 days Kindly check dm i share my contact number

  • Vishalanand451
    Vishal anand (@Vishalanand451) reported

    @Paytm Please help me I can't login in Paytm since 3 days Please help me it's urgent @Paytm

  • Bombaymeister
    Andrew Simoes (@Bombaymeister) reported

    @PaytmBank @Paytm - Look at this from your Chatbot. We are living in the age of AI and your apps conversation goes like this. My 6-year-old can create a better bot using Claude than your customer care. Me: I want to transfer my balance and FD out of Paytm Payments Bank. Paytm Care: Please log into the Paytm Payments Bank app Me: But the app isn't working, it's been replaced by a notice Paytm Care: Very sorry about that. Can you detail the specific issue? Is it a freeze etc etc Me: It's been replaced by a notice saying that RBI has suspended the license. Paytm Care: I'm sorry but I'm not equipped. Please log in through the Payments Bank app.

  • AnuragC1106
    Anurag Chaturvedi (@AnuragC1106) reported

    My wife have change her phone with the same number but unable to operate @Paytm . She has sent mail also. Please be quick to solve the problem.

  • Arpit0717
    Bhola (@Arpit0717) reported

    Pls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda

  • kumarnikhil2209
    Nikhil (@kumarnikhil2209) reported

    @Paytmcare The scan and pay widget stopped working

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