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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Asadkhanrajput_
    असद खान राजपूत (@Asadkhanrajput_) reported

    Hello Paytm Team, I am trying to open the Paytm app, but it is showing “Access Denied” and I am unable to use the app. I have already tried restarting the phone and internet connection, but the issue is still there. @Paytm

  • Vikashkumar2009
    Astronomylovers (@Vikashkumar2009) reported

    @Paytm My paytm account is blocked without any reason. I am unable to login Please look into matter.

  • rajat07nayak
    Rajat Kumar Nayak (@rajat07nayak) reported

    @Paytmcare Thanks a lot for your support. I would appreciate if your app gives more confidence for refunds so people won't raise there concern here in X.

  • Kuppusrini
    Srini (@Kuppusrini) reported

    @Paytmcare Hi. After reinstalling the App, during login I get a caution as Account Blocked. I have already given details through DM. Pl resolve.

  • ShauryaPathani4
    Shaurya Pathania (@ShauryaPathani4) reported

    @Paytm @Paytmcare It has been a week since my account has been blocked without any cause, and you suggested that it will be changed within 3-5 days yet my issue isn't resolved. You don't consider responding, you've been absolutely shameful with no sense of accountability at all.

  • naamah1510
    Naamah Retiwala (@naamah1510) reported

    @Paytmcare Thank you. Now it's working fine. But I lost around 500 gold coins because of your technical issue.

  • lokeshw40703395
    Ł๏ķєรђ (@lokeshw40703395) reported

    Booked a bus through @Paytm on May 18. Waited more than 3 hours, driver didn’t respond, and cancellation info came very late. I shared all details in DM on May 18 itself, but still no update or proper response from support. Very disappointing experience. @Paytmcare

  • KackarPiyush
    Piyush Kackar (@KackarPiyush) reported

    @Paytmcare @Paytm I had already DMed but haven't received any resolution for the issue I am facing. Could you please let me know if the team is able to solve the issue.

  • iAdvChaudhary
    Abhishek Chaudhary (अभिषेक चौधरी) 🇮🇳 (@iAdvChaudhary) reported

    @Paytmcare Paytm customer care email ID please.

  • gauravuhb01
    GKd (@gauravuhb01) reported

    Dear Team, I am unable to view my FD balance in the Paytm app linked with my registered mobile number 9589696663. Kindly help me retrieve the FD details and update me regarding withdrawal/refund process. @Paytmcare @Paytm @indusi

  • Harshith1302
    Harshith (@Harshith1302) reported

    Hi @Paytmcare, I booked flight 9I-867 from Hyderabad to Pune for 17 March 2026 through Paytm. The flight was cancelled and I was informed that a full refund would be processed. It has been quite some time now, and despite raising a support ticket and following up via email. (1/n)

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytmcare @Paytm @PaytmMoneyCare As a booking platform, Paytm also holds responsibility for customer safety and service accountability. The negligence and lack of response from both Bharathi Travels and Paytm are unacceptable.

  • phsenag
    Kautilya (@phsenag) reported

    @Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw

  • kothariabhishek
    Abhishek Kothari 🇮🇳 (@kothariabhishek) reported

    BLOCK DEAL ALERT: @Paytm Saif Partners to sell stake at upto 3% discount to market price Block deal for 1.3% equity worth Rs968crores.

  • rachitvarma4
    RachitV (@rachitvarma4) reported

    @Paytmcare My issue is still not fixed and I am also not getting any replies, kindly see to it or I will be compelled to take serious action.

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