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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • GuptaDeevam
    DeeVam Gupta (@GuptaDeevam) reported

    @Paytm @Paytmcare @PaytmBusiness I have MULTIPLE SHOPS in jammu from last 20 days my sound box and card swipe machine are not working i have called various concerned person your customer care and none of them are responding. Revert me or will close all & mv to bank machines.

  • Lakshya50808919
    Lakshya khandelwal (@Lakshya50808919) reported

    Hi @Paytmcare / @PaytmBank @paytmbankcare I’m facing an issue with the mobile app. The Fixed Deposit balance is not loading, and while entering the passcode, it sometimes shows “Something went wrong.” Could you please look into this matter ASAP?

  • kapilsharma2909
    kapil sharma (@kapilsharma2909) reported

    @Paytm @PaytmBusiness my soundbox is not working I registered more than 3 complaint within 15 days but no response from your side , change my soundbox else I will complaint in consumer court because you are continuously charging me for soundbox @jagograhakjago

  • DevDesai1170230
    Unfiltered Monk (@DevDesai1170230) reported

    @paytmtravel No refund received. Had to book emergency flight + alternate travel due to this mess. In-app support is just bot-generated tickets, no real resolution. Requesting immediate intervention and full refund. @Paytmcare

  • Ronaksharma2468
    Ronak Sharma (@Ronaksharma2468) reported

    @Paytm Hi @Paytm, I made a payment for LinkedIn Premium—amount deducted, but it’s not reflecting on LinkedIn. I’ve contacted support multiple times. I even received a call, but due to poor network, the issue couldn’t be discussed properly. Please look into this on priority. Thanks.

  • GuruYadav108
    GURU YADAV (@GuruYadav108) reported

    @Paytm worst Bank ever....not providing Any customer care number...if any provide numbers not working...

  • Adhiraajh
    Adhirāj: (@Adhiraajh) reported

    @Paytm why I'm unable to access my paytm bank account? Money not showing, can't withdraw, should i directly file complaint to RBI ombudsman as fraud/negligence? @Paytmcare @vijayshekhar

  • singhria
    Pramod Kumar (@singhria) reported

    @Paytmcare And to make matters worse, your helpline is a useless IVR loop with no human agents. I switched to Paytm UPI thinking it for Indian brand first — but you proved that it was a huge mistake by me. Fix this refund now! 😡 ​#ConsumerComplaint #PaytmScam #BadService

  • sanjeet90
    Sanjeet (@sanjeet90) reported

    @Paytm @Paytmcare need email id or a direct call to resolve. AI help and support is very bad on your app. This is direct steal of our hard earned money

  • i_mohit6
    Mohit Choudhary (@i_mohit6) reported

    @Paytmcare Dear Paytm Support Team, I am writing to report a persistent "Access Denied" error on the Paytm app that is preventing me from logging in with any mobile number. The exact error message is: "Apologies for the inconvenience but we are currently unable to process logins

  • sdilshads
    Dilshad Shaikh (@sdilshads) reported

    @Paytmcare Not sure if your customer service department has been closed lately. I have not received any update on recent issue highlighted in DM. It's been 15 days that I am unable to access Paytm app in my primary cellphone.

  • rashid_levant
    Mohammad Rashid (@rashid_levant) reported

    @Paytmcare I have already sent in the chat , please check when i am trying to close it , it says active service i.e poonwala fincorp loan

  • BeautifulD12217
    Beautiful Day (@BeautifulD12217) reported

    @Paytmcare Did you got update from specialist team sir 5 days payment pending please help me to solve the issue

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    @Paytmcare @Paytm Is Paytm app working ?

  • imtherishi
    इतिहास (@imtherishi) reported

    @Paytm @Paytmcare hello there, I have made a Payment through my Paytm but the transfer is made in a wrong mobile number and the recepient is not answering the call, pls help me to refund my amount immediately, I have made the transaction through @ICICIBank , kindly help urgent 🚩

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