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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.

  • Kuppusrini
    Srini (@Kuppusrini) reported

    @Paytmcare Hi. After reinstalling the App, during login I get a caution as Account Blocked. I have already given details through DM. Pl resolve.

  • vivi7275
    vivek verma (@vivi7275) reported

    Very disappointed with @PaytmBusiness Business. A payment collected on 19 May 2026 was supposed to be settled on 20 May, but the amount is still not credited to my bank account. Support is giving no proper resolution. Stopping Paytm payments until this is resolved. @Paytmcare

  • themusicaldude
    Prateek Bajpai (@themusicaldude) reported

    @Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir

  • sriniwww
    Srinivas Srungaram (@sriniwww) reported

    @Paytm is everything ok with the app ? Automatically shutting down before making a payment since yesterday ..

  • kingujjwall
    𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reported

    Worst Service provider company @Paytm and @JioCare

  • Deepaktyagi9
    दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported

    @Paytmcare Very bad service , If you are using services of @Paytm and you are getting any issue and you want immediate solution there no such platform to get any solution. I have purchased Gift card from @Paytm and when going to use getting expired msg.

  • Prasanth_beast
    Prasanth SP (@Prasanth_beast) reported

    Customers are being told funds are safe while there is literally NO reliable way to verify or access holdings through the app. This is not just a technical glitch anymore. This is a complete breakdown of customer access and transparency @Paytm @PaytmBank @RBI

  • anureyan
    Anurag Mishra (@anureyan) reported

    @Paytmcare Hi @Paytmcare I am unable to access my account since 17 May and raised a complaint through @X It's been 6 days and no one reached out to me nor the problem is sorted. Unfortunately there is no way to reach customer care. What should I do now.

  • shivani2210
    Shivani R (@shivani2210) reported

    @Paytmcare I have not received any call from Paytm as discussed and I am unable to contact you. Could you help me on my issue and arrange a call back. Thank you

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare my account is blocked from last 12 days still no respond from your side. app showing your number is blocked from login

  • GAUTAMKRISHNA2
    GAUTAM KRISHNA (@GAUTAMKRISHNA2) reported

    @Paytm unnecessary deactivate my account it is not a good behaviour with the customer please reactivate my merchant account

  • Crystal_Volcano
    Varija (@Crystal_Volcano) reported

    @Paytmcare @Paytm My account has been showing “Your account is under review” for over 3–5 working days now. I still can’t access it. Please review my account and restore access ASAP. There is no helpline number I can contact ! Terrible experience !

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

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