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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 2
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • UtkershShu74326
    Utkersh Shukla (@UtkershShu74326) reported

    @paytm my phone got stolen and the thief has setup new paytm upi and changed my upi pin and done the transaction worth rs 94,999 I have also lodged a cyber crime complaint when I login to paytm in my device it is showing no active session but he is actively trying to do payments

  • 1989Srijan
    srijan singh tomer (@1989Srijan) reported

    @HeroFinCorpLtd @Paytm I amnot getting my loan amount still showing proceeding every thing is ok no customer care no response.

  • somnathdasgup14
    Somnath Dasgupta (@somnathdasgup14) reported

    @Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.

  • VaishySachin
    @Sachin Vaishy (@VaishySachin) reported

    But bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    Worst customer service @Paytmcare @Paytm giving 1 ring missed call and cuts the call, and putting message we tried to reach you, you not picked the call, then what is the purpose of this customer care???? @vijayshekhar

  • Wanderer14Mr
    Mr Wanderer (@Wanderer14Mr) reported

    @Paytm Need some help. Not able to contact Customer care..

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @Paytmcare @PaytmCare Hi Vinod, repeating the eligibility clause does not solve the issue. 1. Displaying a dormant-user offer on an active user's checkout screen is misleading advertising / deceptive UI. 2. Your support executive initially provided a completely false statement

  • MohitBi83724411
    Mohit Bisht (@MohitBi83724411) reported

    @Paytmcare When you are going to resolve this @Paytm @Paytmcare , it's been more than a month, please give money back, I m never going to use this ****** service of urs

  • mishra_sn1
    Shailja Nandan Mishra (@mishra_sn1) reported

    @PaytmCheckin @Paytmcare URGENT! Booking ID: 27498426894 - Payment processed at 10:50 AM but confirmation STILL PENDING. My flight departs TODAY at 7 PM (GOP→DEL). I don't have my ticket yet! This needs immediate resolution NOW. Please help! 🆘 #PayTMTravel

  • ajitvarma94
    AVK🤩 (@ajitvarma94) reported

    @Paytmcare No it is not pending from my bank end now, seems there is some issue from paytm end which caused the failure, whatever it is the refund is struck at paytm end can you help me process it quickly.

  • JosephADso93291
    Joseph A Dsouza (@JosephADso93291) reported

    @Paytmcare @Paytm Even after raised ticket, payment made from your platform/ gateway still not credited / updated in MSEDCL system. If insurance policies premiums paid and faced such issues, customers believing payments are done 🤔🙆 Have to run pillar to post ??

  • Ashishagrawalsb
    Ashish agarwal (@Ashishagrawalsb) reported

    @Paytmcare @IndiGo6E It has been 4 days since my flight cancellation, but I still haven’t received my refund. The app says to contact the third party. Please check the status of my refund and help resolve this. I can provide booking details privately via DM. This as urgent

  • asaif9
    ANDLIB SAIF (@asaif9) reported

    @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

  • iamlalit19
    Lalit (@iamlalit19) reported

    @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    Your fcking agent came and activate the sound box witha limit of Rs. 1. What did you fking do with the pan, udhyam and 6 months statement since 1 month? Fking close my business account permanently if you can't help... It was a mistake @PaytmBusiness @Paytmcare @Paytm

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