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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Ram009999
    Venkat (@Ram009999) reported

    If this issue is not resolved promptly, I will be compelled to approach the Consumer Commission for deficiency in service and seek appropriate legal remedies. #ConsumerRights #CustomerService #FlightBooking @Paytmcare @IndiGo6E @Paytm

  • malyalakarthik9
    Karthik Malyala (@malyalakarthik9) reported

    @Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?

  • theviper5911
    GK Aujla (@theviper5911) reported

    @Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare I raised a refund request under Ticket ID 200011741269 more than a month ago, but the issue is still unresolved. Multiple followups have not resulted in any update. Kindly look into this on priority and process the refund at the earliest. Pls provide a status update.

  • israrulhaquejsr
    MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported

    Truly fedup with paytm service's so bye bye paytm all service's @Paytm @Paytmcare @PaytmBusiness

  • naveendkumar
    naveendundigalla (@naveendkumar) reported

    @PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

  • bhupimidha
    MIDHA BHUPINDER 🕉 (@bhupimidha) reported

    @Paytmcare @OfficialSBICare kindly help

  • BhavinRathodT
    Bhavin Rathod (@BhavinRathodT) reported

    Pro tip : Avoid typos of CAR NUMBER while checking car insurance premiums or renewal options on Paytm. Paytm will run behind you FOREVER despite it’s not about your car. @Paytm : FIX THIS IMMEDIATELY.

  • PANKAJY84641411
    PANKAJ KUMAR (@PANKAJY84641411) reported

    @Paytm @PaytmCare @PaytmBusiness Merchant ID tJQYSr83171549395643 Registered Mobile 9798279825 Fraudulent deduction of ₹1927 done on 02/07/2026 for a Soundbox that I NEVER received. Customer care is closing my tickets daily without refunding. Fake promises! Resolve this immedia

  • kishus456
    The notorious banker (@kishus456) reported

    How many ages more will you take to solve a simple flight booking issue?? @Paytmcare @Paytm if you're not competent enough to complete that booking why have you deducted money? Even if it's deducted what is taking so long to initiate for a refund?????

  • Mrashish501
    Manish Jha (@Mrashish501) reported

    Hi @paytmbankcare @Paytmcare , my AGENT: RRN Number: 61961 7549132: for Rs.1779.00/-. shows the refund was credited to my Paytm Payments Bank Savings Account by 15 Jul. However, Please clarify and help how can i collect money

  • mohitsachdeva21
    Mohit Sachdeva (@mohitsachdeva21) reported

    @Paytm Poor Service I have paid 2000 for Shopper Stop Vouchers still I have not received. No Communication Kindly process my refund it has been 2 days now. I don’t need same

  • kyuteboi
    Prayas Biswakarma (@kyuteboi) reported

    @Paytmcare Still not update ? Worst service @paytm @paytmcare

  • Jha_AnandA
    Anand (@Jha_AnandA) reported

    @Paytmcare Kindly update and share a timeline to close it. Sir, please look into the vague responses. There's no customer care executive also to connect over a call. @vijayshekhar

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