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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • superlativeFX21
    SuperlativeFX (@superlativeFX21) reported

    From September 2025, I am facing an issue of UPI transactions failures in Paytm app and the reason for failure is “UPI RISK POLICY” I am using @Paytm from last 2-3 years and the experience is amazing without any failures but the problem started in September last year.

  • vikis550
    Viki (@vikis550) reported

    @Paytmcare Are you joking ? My concern not resolved. I am still unable to create an account on Paytm, I am facing same issue. Error - SIGN-UP LIMIT BREACHED PLEASE TRY AFTER 30 DAYS. MY LIMIT BREACHED ON 22 MARCH 2025 AT 7 P.M. SOLVE THIS ISSUE ASAP . DONT LIE @Paytmcare

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    @Paytmcare My Paytm app is not working .

  • makemytripcare
    MakeMyTrip Care (@makemytripcare) reported

    @KumarSande2607 @Paytmcare Kindly allow us 48 hours to validate the issue and update you with a logical closure. Deepansha

  • Airwarriorsahil
    Sahil Chahar (@Airwarriorsahil) reported

    I booked an flight from Paytm and now trying to cancel and connect with Paytm mail or customer support for some reasons but Paytm customer support sucks @Paytm @Paytmcare

  • herononymous2
    Herononymous (@herononymous2) reported

    I'm not able to get my refund through your customer care!!!! Such a pathetic service?!!? @Paytm @Paytmcare

  • sanguu_speaks
    ಎಡೆದೊರೆ ನಾಡಿನವ (@sanguu_speaks) reported

    @Paytm customer service is a hellhole!! 😑

  • KhoslaAbhimanyu
    Abhimanyu Khosla (@KhoslaAbhimanyu) reported

    @Paytmcare I transferred Rs 500 to UPI and instead of credit the remaining balance too vanished. Ticket No: #200011174671 was raised on April 1, till now only automated response or false information that issue has been resolved. Please expedite.

  • ImranKhan157182
    Imran Khan (@ImranKhan157182) reported

    @Paytmcare I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661

  • dayatokale12
    Dayanand Tokale (@dayatokale12) reported

    📍No Services of Paytm Has Been Affected RBI Strike is on Paytm Payments Bank That's a Different Entity Altogether But Seeing Many Disinformation on Social Media Brilliant App But Paytm Has Clear PR Problem @Paytm

  • khan_kha55137
    Shuhail Khan (@khan_kha55137) reported

    @Paytm Request for Deactivation Please deactivate my Paytm Soundbox (Model 4.3) linked with Paytm ID: 868651060117257 and Mobile: 8430979164 (Name: Aamir Qureshi). I have already raised multiple requests, but the issue is still pending. Kindly resolve this at the earliest.

  • Munishthr
    Munish Thakur (@Munishthr) reported

    @Paytmcare I made a purchase on 4 April 2026 on Blinkit. As per your scratch card terms and conditions, the cashback was supposed to be credited within 15 days; however, it has still not been credited. Please look into this issue.

  • tripathi_sahdeo
    Sahdeo Tripathi (@tripathi_sahdeo) reported

    @Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu

  • AyushSharm47996
    Ayush Sharma (@AyushSharm47996) reported

    @Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake

  • razor_2005
    RAZOR (@razor_2005) reported

    My money is stuck in Paytm Payments Bank after RBI licence cancellation. Cannot login via Paytm app or Paytm Payments Bank app. Unable to transfer funds to any UPI or bank account. No clear update from @Paytm @Paytmcare @PaytmBank Need urgent clarification.

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