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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • isuryadev
    Suryadev Pushpam (@isuryadev) reported

    @Paytm @vijayshekhar @mdeora1 Why paytm bank account is not working

  • vikram_wadhwani
    Vicky 🇮🇳 (@vikram_wadhwani) reported

    @Paytmcare @Paytm you have third class customer support. I have been repeatedly trying to get status on my ticket 500009441446,but all my efforts to reach you are in vain.Try to understand not every query can be solved through BOT,keep an option open for human interaction.

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

  • ABDULAH8977859
    ABDUL AHAD عبدل احد (@ABDULAH8977859) reported

    @Paytmcare Still no action is taken abhi bhi YHI error show ho rha hai @Paytm @payt

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    @Paytmcare Hi, I want to know how to update PAN in Paytm App. Please help me with this.

  • Rohit_dalai1
    Rohit Dalai (@Rohit_dalai1) reported

    @Paytm I placed an order on Flipkart and made the payment through Paytm because there was a ₹50 cashback offer. It was mentioned that the cashback would be credited after the return period but I still haven't received it. Please check and help. #Paytm #CashbackIssue @Paytmcare

  • ZeeshanFazil
    Mohammad Zeeshan (@ZeeshanFazil) reported

    @Paytmcare Hello Sahil, when can i get the refund ? I have deducted another Rs.649 due to NACH failure for the other EMI. So far i have been deducted with Rs. 1298 because of this issue. Who will compensate it?

  • urskondaiah
    kondaiah bollineni (@urskondaiah) reported

    @Paytmcare Hello @Paytmcare What do you mean by concern has been resolved here ? I haven't got my prize details yet, the concern or issue is still open. Please check and do the needful.

  • yogeshranjan54
    Yogesh Ranjan (@yogeshranjan54) reported

    @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

  • mabhijeet_
    Abhijeet singh (@mabhijeet_) reported

    @Paytm my dominos vocuher amount deducted but order not placed and now it says insuffic balance and paytm team saying we will not help you

  • urskondaiah
    kondaiah bollineni (@urskondaiah) reported

    @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

  • UmeshMishra309
    Umesh Mishra (@UmeshMishra309) reported

    Dear @Paytmcare, I have raised multiple requests for a new Soundbox and repeatedly contacted local vendors, but there has been no response or follow-up. This is affecting my business operations. Kindly resolve this issue at the earliest.

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare Please fast solve My problem Your account is under review

  • iamB_Chandel
    Bhavesh chandel (Advocate) (@iamB_Chandel) reported

    Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

  • zuber8000
    𝓩𝓾𝓫𝓮𝓻 𝓐. 𝓟𝓪𝓽𝓮𝓵 *️⃣ (@zuber8000) reported

    Dear @PaytmCare, I’ve been chasing a resolution for unauthorized Soundbox charges despite having a 'Lifetime Free' plan. Despite multiple DMs and assurances, the issue persists. I need a permanent fix & refund today, or I’ll be forced to escalate to the Nodal Officer. #Paytm

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