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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
Yamunānagar, HR 1
Mumbai, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • sumit1904
    Sumit Jain (@sumit1904) reported

    @vijayshekhar @Paytm suddenly the paytm gold balance has been dropped by 70% and from last 2 days there is no one to even explain. No agents, no support just AI bots doing nothing. @nsitharaman

  • madaan1985
    Rohit (@madaan1985) reported

    @Paytmcare @Paytm why do not you check my previous DMs 2 days back. Do I need to provide or write down separately in #paytm who so ever gonna revert me. Check you DM 2 days back #scam

  • anishanjan89435
    anish anjana 🧙‍♂️,🧙‍♂️ Anomage (@anishanjan89435) reported

    @Paytmcare My problem has not been resolved yet. It is still showing "Your account is under review." I am unable to log in to my account. Registered mobile number: 8764738430 Please solve my problem as soon as possible. Thank you.

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @sub1301 @Paytm @DCCyberKP Hi Subrata, the only way to handle this is to raise a cyber crime complaint and a chargeback request with Bank of Baroda. I request you to please stay connected with the Bank of Baroda support and the cyber crime authorities for further assistance. Once the payments are a success, only your Bank can help you further to raise a fraud dispute. Please let us know if you need any guidance in raising this and I can walk you through it over a call.

  • vikram_wadhwani
    Vicky 🇮🇳 (@vikram_wadhwani) reported

    @Paytmcare @Paytm you have third class customer support. I have been repeatedly trying to get status on my ticket 500009441446,but all my efforts to reach you are in vain.Try to understand not every query can be solved through BOT,keep an option open for human interaction.

  • GODKILLER387
    KING_K (@GODKILLER387) reported

    @Paytmcare At this point it's getting absurd 😞 I regret why did I even use paytm. The support is doing nothing my payment is stuck for 24 hours and I'm not even getting a single reply

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    @Paytm Paytm business is a scam app and also the customer executive are harcore scammers. I wanted to close my soundbox but these scammers convinced me they can only close the account by upgrading it and now no one is reachable. Paytm is built around scam.

  • rahulsahani125
    Rahul Sahani (@rahulsahani125) reported

    @PaytmBusiness dear paytm for business your service is not I want to close my sound box but sound box show in my merchant app but customer support and an agent tell me you have no sound box and rental deduction monthly monthly why @Paytmcare

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare the level of inefficiency you guys have,,,its been 3 days, my money is struck n u guys r not able to reply even, the most poor customer support

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    @Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.

  • Dhruv_Patel09
    Dhruv Patel (@Dhruv_Patel09) reported

    @AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill

  • 15_manas
    Manas Kumar Agarwal (@15_manas) reported

    Paytm a big cheat company.Using paytm merchant service is the worst decision.Unnecessary charges are taken by them.First they assure no charges for device then they cut money automatically which we receive from our customer.That is our hard earned money.@Paytmcare @vijayshekhar

  • akki_4747
    𝚊kshay (@akki_4747) reported

    @Paytmcare I'm not able to find any info on my wallet balance in your app. When I ask the chatbot it says contact paytm payments bank app. But there is no such app. Help and return my money

  • _oyeamit
    it's me Amit (@_oyeamit) reported

    Hi @Paytm from past 1 week I am unable to use Paytm why. It's showing your device is incorrect please resolve my issue as soon as possible I'm a very loyal user of Paytm for the last 9-10 years but why is this happening. It's warning sign coming @Paytmcare @Paytm #paytm

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