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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • 0xsuraj719
    suraj thammi (@0xsuraj719) reported

    I would build an AI-powered business copilot for Paytm’s small business users — helping merchants understand their sales, cash flow, and customer trends through simple, actionable insights. @Paytm @SarvamAI @Hack_Culture

  • karanagarwal14
    karan agarwal (@karanagarwal14) reported

    @Paytmcare 5 days passed still we haven't reached anywhere this just feels deliberately delayed on such a simple issue.

  • techguruashwin
    Ashwini Kumar 🇮🇳 (@techguruashwin) reported

    @Paytmcare Received the refund yesterday thnx for help

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @lunnac758576 @Paytm @Paytmcare Dear Consumer, We've been updated that the online payment made takes 3-5 working days to reflect in our records. Kindly check after the given time.

  • Vrinda_er
    Vrinda (@Vrinda_er) reported

    Excited to participate in #BuildForIndia 🇮🇳 I want to combine my software engineering experience with my interest in AI to solve real problems at scale. An AI-powered financial decision assistant to help young Indians make smarter, simpler financial choices. @Paytm @sarvam_ai

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently.

  • thesayanton
    Sayanton (@thesayanton) reported

    @Paytm @Paytmcare unable to pay my electricity bill due to an “Internal Criteria” error. I dont frequently recharge or pay bills i use Paytm only occasionally. If basic payments cant be relied upon, whats the point of using the platform? Please look into this.

  • SaddamK62419851
    Saddam Khan (@SaddamK62419851) reported

    @vijayshekhar ji, my ₹20,200 is on hold with @Paytm. ₹18,000 on 11 Aug & ₹2,200 on 12 Aug. I submitted the invoice & shop photo as requested, but my money is still blocked. I urgently need it. Please help release my funds.

  • Vvikramai
    Vikram M (@Vvikramai) reported

    @vijayshekhar @Paytm I think cashback and offer should highlighted and it should be clearly visible so that people when they go to do recharge and pay bill they should instantly look to offer what they get so these tab should like big and fix at proper place where thumb touch the button very fast.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare Any update still the issue is same @Paytm

  • Techie_Leaf
    Chiranjivi Raj (@Techie_Leaf) reported

    Due to this issue, I switched from @PhonePe to @Paytm .

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    @Paytm I have been using paytm for past few months but suddenly logged out and unable to verify. Could you please help🙏🏾

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    @Paytmcare 1/6 @Paytmcare cc. @vijayshekhar I’ve been trying for the last 2–3 days and still cannot log in. At this point I no longer need Paytm. Please close my case. Thank you.

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @Paytmcare @Paytm @PaytmTravelCare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    Hey @PaytmCare,your team refused my refund for ticket 200012349631.I lost ₹2,281 from my flight voucher due to missing single-use warnings on the app screen.Since internal support denied it, I am escalating this matter to the National Consumer Helpline (NCH).Please resolve this.

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