Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 1 |
| Dārjiling, WB | 1 |
| Bengaluru, KA | 1 |
| Ahmedabad, GJ | 1 |
| Alīgarh, UP | 1 |
| Qādiān, PB | 1 |
| Kolhāpur, MH | 1 |
| Chandigarh, CH | 2 |
| Ludhiāna, PB | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi Pathak (@rishi_sh31) reportedHello @Paytmcare , I need the help with a refund for a cancelled PNR. No agent seems to be responding over the app.
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Ashutosh Bhawsar (@bhawsar33) reported@PaytmBusiness No body available in paytm for your solution, it is very very pathetic service @Paytmcare
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M.C.Selvendran (@mcselvendran) reported@Paytmcare Hi, I have called ur customer care multiple times but cant able to connect to them. Even raised complaint to close my business account and soundbox service. But ticket raised last month but no one bothers. Please let me know the solution for this.
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rajesh malhotra (@rajeshm15918645) reported@gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet
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rajesh malhotra (@rajeshm15918645) reported@gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet
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sn (@sn00009gm) reported@pvs000 @vijayshekhar @Paytm The over-population of dogs on streets has already broken the ecosystem. Humans are only trying to bring it in balance again. In all western countries they take abandoned dogs into shelters but when the shelters are full, they euthanize the dogs.
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Mohd Farman (@faizali7714) reported@Paytmcare My issues not resolved u am waiting for this time
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Thakur Saab (@Thakurxsfe) reported@Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.
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Deepak Kumar (@DeepakK06069279) reported@Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose
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Ayush Singh (@AyushSingh098) reportedEven after multiple escalations no help received from @Paytmcare @jagograhakjago kindly help me
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CA Tushar Agarwal (@itstashuu) reportedWorst customer support @Paytm . I have an open ticket since 12 April 2026, my issue is not resolved. Upon asking about the escalation matrix, paytm has now stopped responding on the support chat as well This is truly unacceptable. They do not have any number to call to as well.
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Biraj Ghosh (@birajghosh3) reported@Paytmcare i need help closing my bank account but I am unable to do so through support. Can you help me close my paytm payments bank account? I can DM you more details.
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AchyuthReddy (@DathuAchyuth20) reported@Paytmcare Its not one person problem its every ones problem Why cant your marketing team just shut this kind of Messaging
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Prashant Jain (@jain_saabh) reportedAnother week gone. Still no sign of my refund. No calls from paytm, no help or reassurance. Can I go to the consumer forum against this delay. @Paytm
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Mohd Farman (@faizali7714) reported@Paytmcare My issues not resolved u am waiting for this time
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