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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    @Paytm @Paytmcare I have already filed a complaint with National Consumer Helpline (Docket No: 9176293), but my issue is still not resolved. My genuine funds are being held without any clear reason, even after submitting all required documents and proofs multiple. @PaytmBusiness

  • planetgauri
    g 𓆜⋆˚࿔ (@planetgauri) reported

    also @Paytm @PhonePe @GooglePay can you block or take some action on them

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    @Paytmcare hi why are you not responding to my messages on DM. I have been trying to reach you from so long. No response. Even customer support doesn't pick up. The help section on the app doesn't work at all.

  • ShutterCoder
    preetham shyam (@ShutterCoder) reported

    @Paytm I am not able to see my wallet balance. Not able to connect to customer care. Which is really pathetic 😒

  • OmShukl78340424
    Om Shukla (@OmShukl78340424) reported

    @Paytm @narendramodi Fraud company he do not buy any digital service from it they will do scam with you big warning to everyone don't buy

  • RitikSingh2004
    Ritik Kumar (@RitikSingh2004) reported

    @PaytmBusiness @Paytmcare @PaytmBusiness We are facing an issue with our Paytm for Business account/customer support. Despite multiple attempts, the issue has still not been resolved. Kindly look into this matter urgently and provide proper support. Please contact us as soon

  • Sanjeevkulhari8
    Sanjeev Kulhari (@Sanjeevkulhari8) reported

    @motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.

  • adarsh1429
    Adarsh chaturvedi (@adarsh1429) reported

    @Paytmcare I have connected with indigo and they canceled tickets already but still you guys not giving refund @Paytm how pathetic service you have

  • asweeenmv
    ByAswinmv (@asweeenmv) reported

    @Paytmcare Okay I will be waiting for the issue to resolve as soon as possible

  • BinaySomesh
    jay (@BinaySomesh) reported

    Booked a flight on Paytm and had to cancel getting a refund has been a nightmare. No real customer support, just a useless chatbot that goes in circles with no resolution. No option to talk to an actual person. If you value your time and money, think 2.@Paytmcare @Paytm

  • YAbhinav96
    Abhinav (@YAbhinav96) reported

    @Paytm i need help

  • AshishP60734377
    Ashish Parab (@AshishP60734377) reported

    @Paytmcare @Paytm hello team, I am not able to cancel the auto payment mandate set in Paytm. Can you please help as the app is not responding once I click cancel payment option.

  • tambe_shrirang
    Shrirang Tambe (@tambe_shrirang) reported

    @Paytmcare No support is being provided in DM.

  • Arihant0808
    Arrrihant (@Arihant0808) reported

    @Paytm When will you repay customer money

  • tripathi_sahdeo
    Sahdeo Tripathi (@tripathi_sahdeo) reported

    @Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu

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