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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare @PaytmTravelCare it’s been 4 days and my refund is still pending. The process is painfully slow and customer support is almost unreachable. After-sales service is seriously disappointing for something as basic as a refund. Please fix this system and respond faster.

  • imdinesh737
    Dinesh Kumar (@imdinesh737) reported

    @Paytmcare It has already been quite some time since I reported the issue, yet my account still remains blocked and I’m unable to access my account. This is causing unnecessary inconvenience. Kindly prioritize this issue and reactivate my account immediately or provide a proper resolution.

  • AkshatS33714506
    Akshat Shrivastava (@AkshatS33714506) reported

    @Paytmcare My registered mobile number has been blocked from accessing Paytm and I’m unable to access my Paytm Gold investments. I have already tried support but need urgent assistance. Please help resolve this issue.

  • Deepakk19862960
    Deepak Yadav🐯 (@Deepakk19862960) reported

    @Paytm It’s been hours and still no proper resolution. I already shared transaction ID, payment proof, voucher screenshots, and order details related to the Vaku Luxos scam. Enough of automated replies. Take real action and resolve this issue. #Paytm #OnlineScam #FraudAlert

  • Mrscrazyness
    Mrs. QUINN (@Mrscrazyness) reported

    @Paytmcare My father in law is High court advocate if this issue isn’t resolve at earliest and if i didn’t receive my refund you will receive legal notice I’m very serious Ria Ticket ID: 200011630707.

  • Goldyflake
    Suryansh Gupta (@Goldyflake) reported

    @Paytm @Paytmcare Unable to complete my KYC and your support team has been of no help at all. No resolution, no guidance, just left on my own. Absolutely terrible customer support experience.

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare @Paytm @vijayshekhar My mobile number has been blocked from accessing Paytm, showing an “Access Denied” message during login. I’ve already raised a support ticket for 200011654211 but haven’t received any reply yet. Please share the reason and resolve this issue ASAP.

  • dhruvbanna7773
    DHRUVPAL SINGH TANWAR 🦁 (@dhruvbanna7773) reported

    @Paytmcare @Paytm Please help me, mera account 2023 se band h usme mere 2213 rs atak rhe hai vo abhi tk chaalu nahi hua usko please chaalu kariye 8269942997 ye account number hai

  • kaNTRimanu
    Manu's (@kaNTRimanu) reported

    @Dtomobsd @Paytmcare 🫣🫣 sound box not working anna support ki velthe AI gola

  • RohanJetlye
    Rohan jetly (@RohanJetlye) reported

    No proper resolution since 2 days. First cashback became voucher, then hidden eligibility condition appeared later. Is this support or just fooling customers? Screenshots already shared. @Paytm @Paytmcare

  • jovialwinter
    Pulchritudinous (@jovialwinter) reported

    @Paytmcare @jagograhakjago 5 days since I reported issue about unused Nykaa giftcard bought from Paytm showing 'invalid' despite being in validity & not redeemed. Got call from agent y'day, explained all again but still no resolution. Need proper investigation & resolution ASAP.

  • ShubhirajSharma
    Shubham Sharma (@ShubhirajSharma) reported

    Dear @Paytm , my no. has been blocked for using your UPI service without any prior info. I m not able to connect to you customer care even. What should I do ? Should I move to other payment platform pr what ???

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @PaytmTravelCare oh man what wrong with you how many times I have to report the same issue it’s been 6days where’s my refund I have literally collected proofs but why @PaytmTravelCare @Paytm no body responds what’s going on

  • Nitinnm1983
    Nitin Mishra (@Nitinnm1983) reported

    Today I knew that Paytm is more efficient than Fino because after my post Paytm asked me for issue whenever this is purely failure of Fino Payments whose kept the payment & not responding after post nor crediting the payment. @FinoPaymntsBank @RBI @Paytm

  • snehagupta_in
    Sneha Gupta (@snehagupta_in) reported

    @Paytmcare Ok. But why does Customer care not pick calls I waited for 40 mins. I have some queries. And before closing you solve my problem mentioned in DM.

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