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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • SumitKanojiyaX
    SumitKanojiya_Official (@SumitKanojiyaX) reported

    @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP.

  • SumanKVlogs
    K 𝐒𝐮𝐦𝐚𝐧 (@SumanKVlogs) reported

    @Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error, and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below. Paytm account number: +91********** Name : Ramesh Chaudhary Thanks

  • RainaRa49346818
    Sk Ranjiith (@RainaRa49346818) reported

    @Paytmcare there is no response from your side and I am facing problem phone number is blocked for accessing paytm

  • KackarPiyush
    Piyush Kackar (@KackarPiyush) reported

    @Paytmcare @Paytm I had already DMed but haven't received any resolution for the issue I am facing. Could you please let me know if the team is able to solve the issue.

  • Vanyabeingvanya
    𝑽𝒂𝒏𝒚𝒂𝒂. (@Vanyabeingvanya) reported

    @Paytm @Paytmcare IS THERE A WAY CUSTOMER CAN CONTACT YOU!??? I HAVE BEEN TRYING TO GET AN UPDATE ON THE TICKET RAISED 3 WEEKS BACK BUT NO RESPONSE AT ALL!!!!!

  • SudipSurve
    Sudip Surve (@SudipSurve) reported

    @Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working

  • awara2awareness
    Ashwin Bhaskar (@awara2awareness) reported

    @Paytm Dear Paytm, I was investing in Daily MF since two years now your App doesn't even shows where the option of Daily MF. It gone vanished. No question is your Customer care is useless no support and I am stuck in redemption #customerhelp

  • phsenag
    Kautilya (@phsenag) reported

    I downloaded @Paytm app on someone's phone and denied sms access still it auto fetched the otp when all the permissions were OFF. this is very concerning, Uninstalled Immediately after that. @vijayshekhar

  • ssingharvinder
    Arvinder Singh (@ssingharvinder) reported

    It’s been 1 week and still there is no resolution from @bigbasket_com and @Paytm regarding my cashback issue. I’ve been waiting for their calls and updates for the last 7 days, but all I get are false assurances. In my opinion, this feels like a planned trap for customers.

  • avanindra_sigh
    AVANINDRA SINGH (@avanindra_sigh) reported

    @Paytmcare #paytm After 48 hours, my #UPI is not working. Please, share any update.

  • ravi_s_prasad
    Ravi S Prasad (@ravi_s_prasad) reported

    @Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.

  • BrandNachiketa
    Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported

    @Paytmcare i am.unable to log in to my account.

  • unsheeca
    A🪐 (@unsheeca) reported

    Never book a flight from @Paytm @Paytmcare Worst experience ever! the customer care doesn’t respond at all. Ive been trying to get my flight rescheduled since a month now and they don’t even respond!

  • BrandNachiketa
    Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported

    @Paytm unable to access my account

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