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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare Hi prabhsimran, could you please assist me with ticket 200011654211 (couple of hours passed but not response received) opened for the issue. My registered number has been blocked from accessing paytm. Kindly support unblocking it.

  • Subhadeep_Sans
    Subhadeep Dasgupta (@Subhadeep_Sans) reported

    @Paytmcare unable to log in paytm

  • phsenag
    Kautilya (@phsenag) reported

    I downloaded @Paytm app on someone's phone and denied sms access still it auto fetched the otp when all the permissions were OFF. this is very concerning, Uninstalled Immediately after that. @vijayshekhar

  • ssingharvinder
    Arvinder Singh (@ssingharvinder) reported

    It’s been 1 week and still there is no resolution from @bigbasket_com and @Paytm regarding my cashback issue. I’ve been waiting for their calls and updates for the last 7 days, but all I get are false assurances. In my opinion, this feels like a planned trap for customers.

  • Ahmadarsalan001
    Ahmad Arsalan (@Ahmadarsalan001) reported

    Dear @Paytm , @Paytmcare Today suddenly I got logged out of my paytm app. I thought due to some security issues it automatically logged me out. I tried logging in again but it started showing me that your account is blocked. Please help me Resolve the problem.

  • ravi_s_prasad
    Ravi S Prasad (@ravi_s_prasad) reported

    @Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.

  • aninditadeo
    anindita deo (@aninditadeo) reported

    @Paytmcare hi, I'm unable to pay through the app, please help

  • AmitTiwariPwc
    Amit Tiwari (@AmitTiwariPwc) reported

    @Paytm what's your real customer care number. I need help but I do not find any help. My Paytm starts telling me since afternoon this:your mobile number has been blocked from accessing paytm Now tell me what to do. My number is working properly

  • Deshpalkumar3
    Deshpal Jatav (@Deshpalkumar3) reported

    @Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.

  • bits_threads
    bits of threads (@bits_threads) reported

    @Paytmcare I DM extra debited detail , wanted to credit back ASAP ITS THE MATTER OF 14-3-26 , Becoz the problem with u guys I already shifted to another app ..not realiabel seriously

  • DineAsur
    DineAsur 🦕💨🦖 (@DineAsur) reported

    sorry we can't do anything now, because the cancellation window has now closed, or we are raising the issue sir, please wait until your next birth.. 💁🏻 @Paytm .. Never giving Extra charge for cancellation again, looters @Paytmcare

  • rajputrupak1
    Rupák Sìngh (@rajputrupak1) reported

    I am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm

  • Hey_viku
    Vivek Kumar 𝕏 (@Hey_viku) reported

    There should be some support mail or twitter handle DM should respond to query, Since 1 week i am trying to contact you guys. It looks I have to report to National helpline consumer or RBI @Paytm @Paytmcare @PaytmBank

  • danish1658
    Danish Amin (@danish1658) reported

    @Paytmcare @Paytmcare Its been over a month now, will you still say its been investigated.. do you have any update for me what you have done until today? Why have you gone mute on paytm support, twitter and cpgram portal?

  • awara2awareness
    Ashwin Bhaskar (@awara2awareness) reported

    @Paytm Dear Paytm, I was investing in Daily MF since two years now your App doesn't even shows where the option of Daily MF. It gone vanished. No question is your Customer care is useless no support and I am stuck in redemption #customerhelp

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