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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • NitishRaosahab9
    Raosahab (@NitishRaosahab9) reported

    @Paytmcare Check out the dm and please quickly solve my problem

  • _astitvasingh_
    Astitva Singh Bais (@_astitvasingh_) reported

    Dear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.

  • yogeshranjan54
    Yogesh Ranjan (@yogeshranjan54) reported

    @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @HardikJRails @PaytmBank @Paytmcare Dear Customer, We would like to inform you that we request you to kindly liaise with Paytm Customer Care Team for further assistance regarding your concern.

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    @Paytmcare Hi Team I have noticed that Paytm App is using my incorrect PAN, please let me know how to update PAN infromation in Paytm app, I am not able to fix this on my phone.

  • TheManTheMyth07
    The Man The Myth 07 (@TheManTheMyth07) reported

    @Paytm my mobile number is not registered at Paytm but I need your customer support... please provide your customer care number ?

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytm @Paytm I am trying to connect with customer to cancel my bus booking from past few hr unable to get any update please call me fast I want my full refund Order Id 27119339465

  • SatishPathakCSC
    Khoj Khabari (@SatishPathakCSC) reported

    @Paytmcare @PaytmMoney I need a customer care call for my issue about SIP. I have tried all option but could not be possible to connect please help about my SIP its a big amount

  • Dhruv_Patel09
    Dhruv Patel (@Dhruv_Patel09) reported

    @AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill

  • Aftabkhan_23
    Aftab Khan (@Aftabkhan_23) reported

    The @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare

  • saybwala
    Anand Sankar (@saybwala) reported

    @TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.

  • harshrbhatt9
    Dr. Harsh Bhatt (@harshrbhatt9) reported

    @Paytmcare worst customer support. No one is replying to mail or anything. Cant get my refund of my flight booking. For more than 18 days. Cant connect to customer care number also.

  • pantagadarakesh
    Rakesh Pantagada (@pantagadarakesh) reported

    @Paytmcare Worst service taking huge convenience fee

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare the level of inefficiency you guys have,,,its been 3 days, my money is struck n u guys r not able to reply even, the most poor customer support

  • Anandsagar1977
    Anand Sagar™💯 (@Anandsagar1977) reported

    @Paytmcare Hello sir, Till now shows under review options as I am trying to login. Please resolve this issue as soon as possible . How many days I have to wait? How to say you. I feel restless about the timing to take a long Please resolve

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