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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • girishnagpal
    girish nagpal (@girishnagpal) reported

    I have booked a flight ticket from Paytm of indigo and there Is a minor correction required in name so nither paytm supports nither indigo supports and paytm never gets call connected to customer care and indigo airline says please contact to paytm @IndiGo6E @Paytm

  • RSHIS
    RISHI AGARWAL (@RSHIS) reported

    @Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help

  • PanchalAvadhut
    avadhut panchal (@PanchalAvadhut) reported

    @Paytmcare I'm not able to withdraw any amount from paytm money. Not able to raise a complaint. If you don't help on it I'll go to consumer court.

  • 1gautambhatia
    Gautam Bhatia (@1gautambhatia) reported

    @Paytmcare help

  • shivambakshi007
    ShivaM Bakshi ✍️ {Journo} (@shivambakshi007) reported

    Worst service by @Paytm, they even don't have perfect customer support system.

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @Paytmcare @Paytm @PaytmTravelCare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

  • Vvikramai
    Vikram M (@Vvikramai) reported

    @vijayshekhar @Paytm I think cashback and offer should highlighted and it should be clearly visible so that people when they go to do recharge and pay bill they should instantly look to offer what they get so these tab should like big and fix at proper place where thumb touch the button very fast.

  • MoneyElevat
    Rajat Agrawal (@MoneyElevat) reported

    @Paytm @Paytmcare is a total scam I cancelled gold SIP on PayTM but it is not cancelling it Their customer care doesn't exist, and chatbot is designed to never solve a query They don't let you even delete your bank account; never doing business with them again #scam #fraud

  • GSC1971
    Gyanendra Singh (@GSC1971) reported

    @Paytmcare I am unable to login in paytm. Paytm unable to send OTP on my registered number. I am in 5G network area.

  • sksanjoo234
    संजीव झा (@sksanjoo234) reported

    I’d build a multilingual, voice-first AI copilot for Paytm merchants—helping them track cash flow, create invoices, resolve payment issues and get business insights in their preferred Indian language. Built with Paytm × Sarvam AI. 🇮🇳 @Paytm @SarvamAI @HackCulture #BuildForIndia

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    Hey @PaytmCare,your team refused my refund for ticket 200012349631.I lost ₹2,281 from my flight voucher due to missing single-use warnings on the app screen.Since internal support denied it, I am escalating this matter to the National Consumer Helpline (NCH).Please resolve this.

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @Paytm @PaytmCare Stop repeating your policy! If the voucher must be redeemed in one go, why was there NO warning or alert on the screen before I used only ₹100? You hid the terms, trapped my money, and now you're escaping responsibility. Fix this UI flaw and refund my ₹2,281!

  • SyedMuz31229099
    Syed Muzaffar (@SyedMuz31229099) reported

    @Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    Tkts cancellation is there but not getting refund as per policy of 24 hours if payment done by UPI very bad Service @Paytm

  • GuruyuganK
    Guru_K (@GuruyuganK) reported

    Building Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture

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