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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 7
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • acjose93
    CJ (@acjose93) reported

    @Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter

  • HarshwardhanOP
    Harshu✨ (@HarshwardhanOP) reported

    Hey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytm I am facing constant error in my mobile device environment is not correct. I tried everything . But not working. Pls resolve. My number is 9844268858

  • ShrishtiRaii
    Shrishti Rai (@ShrishtiRaii) reported

    @Paytmcare It’s been almost 10 days now. Please connect me with one of your customer support executives. You have a terrible chat support. @Paytm @Paytmcare

  • Kabilasudhan
    Kabilasudhan (@Kabilasudhan) reported

    @Paytmcare @Paytm I would like to request a feature to have a dedicated statement download option for Pocket Money either via filter or directly in the Pocket Money Payment History section. It will help people to see the spend summary on monthly basis to compare.

  • atharva_ln
    Atharva (@atharva_ln) reported

    What I’d build at the Paytm AI Hackathon 👀 Small businesses get hundreds of Paytm payments, but most just stay as numbers. I’d build something that analyses them: “Sales are down” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture 🚀

  • PramodM54521118
    Pramod Maurya (@PramodM54521118) reported

    & when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.

  • SRIDHAR00772301
    CA Sridhar (@SRIDHAR00772301) reported

    @Paytmcare @Paytmcare pls do resolve ASAP its been 3 days still unresolved if you dont have a proper service channel pls don’t accept any payments from customers

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytm @Paytm Tell me how many tweets I have to tweet,so you can listen. WTF!!! No reply in chat,no response here. How do you guys I supposed to contact you? How many days it will take for refund?

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @lunnac758576 @Paytm @Paytmcare Dear Consumer, We've been updated that the online payment made takes 3-5 working days to reflect in our records. Kindly check after the given time.

  • JayveerUss80620
    Jayveer Rajput (@JayveerUss80620) reported

    Hello sir @Paytm Pop up coming for Paytm postpaid limit increase but when I go to account section there is no update @Paytmcare help me

  • BilalSaqibi
    بلال رضا (@BilalSaqibi) reported

    I’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I am not understanding what is the issue here. Why it is taking so long after highlighting 5 days. Really frustrated

  • m14z4
    Mirza Anwaarullah Baig (@m14z4) reported

    Thinking about what to build at @Paytm’s #BuildForIndia AI Hackathon. What if you didn’t give an AI agent access to your bank account—you gave it a controlled financial identity? Voice + agentic payments + dynamic UI, with spending rules and human approval built in. Exploring.

  • ram_07Narra
    Ram Narra (@ram_07Narra) reported

    UPI made payments effortless. I’d build Paytm an AI agent that understands your money, remembers context, explains charges, fixes failed payments, and acts on your intent. From “Where did my money go?” to “Fix it for me.” One agent, not a dashboard. @Paytm @SarvamAI @Hack_Culture

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