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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • tambe_shrirang
    Shrirang Tambe (@tambe_shrirang) reported

    @Paytmcare I am not able to login to paytm app which is required for mobile number change, since I don't have outgoing facility on that number. I can receive otp but there is no provision to login to app with otp alone. What kind of stupid design is this where one can't even login to app?

  • DasKushal38192
    Kushal Das (@DasKushal38192) reported

    @Paytm This is quite disappointing, as such offers influence the decision to proceed with the payment. I request you to kindly look into this issue and ensure that the cashback is credited as promised.

  • prajapati_24047
    PUNIT PRAJAPATI (@prajapati_24047) reported

    @Paytm @Paytmcare Post 1/3 We requested deactivation of our Paytm Soundbox. A service query was raised: 500007909823, assigned to Aniket Bhati. Paytm please look into this urgently. This is very concerning.

  • DevDesai1170230
    Unfiltered Monk (@DevDesai1170230) reported

    @Paytmcare @Paytmcare @vijayshekhar after even tweet and multiple emails to even all possible support channel there isn't any resolutions. Can someone provide a definitive timeline for resolution?

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytmcare hi I am facing a lot of problem due to paytm soundbox the battery is dead I have to plug the charger continuously and it gets switched IMEI 868210062074477 KINDLY replace this BOX ASAP or have to chose another payment mode app

  • Zishanalam1994
    Zishan alam (@Zishanalam1994) reported

    Totally unacceptable service from @PaytmCare @Paytm! Booked a flight (ID: 26978838921), got a confirmed PNR: FH5CUB, and even verified it on @IndiGo6E. Now it shows CANCELLED. IndiGo says Paytm cancelled it! Is this a scam to avoid honoring discounts? 😡

  • navedkcool
    Naved Ahmad (@navedkcool) reported

    @Paytm I have been using you're app since a long time for upi payments and honesty i am very impressed by the payment success rate but one thing I have seen that you're lacking is that the QR detection algorithm in you're app is a bit slow as per other upi apps in the Market

  • lodha_gourav
    Gourav Lodha (@lodha_gourav) reported

    @Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.

  • Joel005003
    Joel Joel (@Joel005003) reported

    Avoid using @Paytm for bookings. My refund (Booking ID: 26895052700) was initiated on 16 April and still not credited after 13+ days. No proper response despite repeated follow-ups. This is harassment and unacceptable service. RBI complaint filed. Expecting immediate resolution.

  • reyazus
    Reyazus Salekeen (@reyazus) reported

    @Paytmcare @Paytm The level of my 30 days patience here is almost legendary. The ask, however, is refreshingly simple, kindly process refund before Airlines shuts down. With ur bank license now suspended, perhaps selling flight tickets is next in line. Adhere to Professionalism!

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently

  • JuzerKiranawala
    Juzer Kiranawala (@JuzerKiranawala) reported

    @Paytmcare @Paytm are so shameless and pathetic even after so much follow ups they are not replying.. no customer care no numbers only scripted boy messages shame on you @vijayshekhar

  • maheshpaswan303
    Mahesh Paswan (@maheshpaswan303) reported

    Is it just me, or does anyone else feel this way? @Paytm hasn't been working properly for some time. So much slow I have to reopen app 3-4 times. @Paytmcare

  • Jangid_Girijesh
    GJ (@Jangid_Girijesh) reported

    @Paytm i am trying to withdraw my money since last 3 years. Everytime I raise a request, either there is some technical issue or I get some automated blurbs generated by AI. Please let me transfer my wallet amt to my account then I will uninstall the app.

  • TanishqVlogss
    Tanishq Singh (@TanishqVlogss) reported

    @Paytmcare I forget Paytm email address please help us

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