Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 1 |
| Jaipur, RJ | 1 |
| Ahmadābād, GJ | 3 |
| New Delhi, NCT | 1 |
| Yamunānagar, HR | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
| Hyderabad, TG | 1 |
| Dārjiling, WB | 1 |
| Bengaluru, KA | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Adinarayana Akula (@rockin_adi) reported@Paytmcare Your “issue resolved” reply is false. The ~5% buy-sell spread on Digital Gold still exists the moment I buy. You mentioned only 3% GST but gave ZERO breakup for the rest. Gold prices are rising yet I’m losing money. Provide full detailed charge breakup
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s (@anonyms1235) reported@Paytmcare @PaytmMy my account was temporarily banned without clear resolution, and it has affected my ability to receive money credit notifications and manage transactions. This is my primary payment app. Requesting urgent support and account review. Please assist.
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Vineela Sushmitha (@itsme_vineela) reportedAs customers, if we are expected to rely primarily on chatbot support, then the information provided should at least be accurate and trustworthy. Right now, there is more contradiction than clarity. @Paytm #public
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Nitesh Kumar (@NiteshKuma42114) reported@Paytmcare @Paytmcare @Paytm how much time you guys need it's been 3days refund my money immediately as I haven't travelled due to safety issues.
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SumitKanojiya_Official (@SumitKanojiyaX) reported@Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP. @jagograhakjago @PMOIndia
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Vijay K Pal (@ViijayKpal) reportedThe Paytm Money app is facing serious issues today. It's auto-logging me out repeatedly every few minutes, and the app is not working properly at all. This is very frustrating during market hours. Please fix this ASAP! @Paytm @PaytmMoney @PaytmMoneyCare #PaytmMoney #AppIssue
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RAJAMOHAN (@RAJAMOH41485164) reported@Paytmcare Useless Paytm, just cheating by showing Cashback offers & after using it Paytm Cheater's giving only Garbage Voucher's which is good for nothing. Just stealing Rajamohan 97.......24
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सतनवी (@ShambhuSahu) reported@vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai
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Paytm Care (@Paytmcare) reported@dustunal26 @Paytm Hi, I’m Digvijay and I’ll take care of this for you. I understand your concern. Please share the following details via DM, so we can check this for you: 1. RRN number (Reference number) / Bank Transaction ID 2. Date of the transaction 3. Transaction amount or a screenshot of the transaction We’re here to help anytime.
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Md Mujahid (@MdMujahid313054) reportedvijayshekhar @PaytmCare @PaytmBusiness SHAMEFUL! Struggling for 1 month to update my business number. Documents submitted but no solution from @PaytmCare. If not fixed in 24 hrs, I'll close all 5 family Paytm accounts. Sending details in DM. FIX IT! #Paytm #WorstService
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Abhishek Harwani (@_Human_Male) reportedTried @Paytm Help & Support. Their AI chatbot resets the conversation every time. Asked for a human agent. It said "connecting you." Chat has been cold since. This is what passes for customer support in 2026.
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Biswajit Bera (@Biswaji44924888) reported@Paytmcare @PaytmBank @paytmgold Prashant how your team will validate? Because you don't have my number right. Email me will share the number. And I hope you hear back soon (not like other companies who take minimum 1 month to resolve any issues) As a 8 years of loyal user, had paytm gold holder I can expect it
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Ritik Bhartiya (@ritikuniversity) reportedDear @Paytmcare @PaytmBusiness, I’ve raised multiple complaints just to change my display name, but still no proper response or resolution. Why is such a basic update taking so long? Please listen to your customers and resolve this issue ASAP. 🙏 #Paytm #PaytmBusiness
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NoBotsForSupport (@NoBotForSupport) reported@ishita0909 @Paytmcare @Paytm Bot support has become a serious pain point. I am calling it out and fighting for better. Let’s get real human support restored! #NoBotsForSupport Repost by tagging them. Let me know if I can help here by reposting your issue.
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Sid Ki Diwaani (@Sid_Ki_Diwaani) reportedI already sent on Dm. Please help me @Paytmcare