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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • mia_peachx0003
    रीड की हड्डी किसान (@mia_peachx0003) reported

    @RSRTC_OFFICIAL Still waiting for response. Issue unresolved. Kindly take this seriously and provide update/refund ASAP. @Paytm @RSRTC_OFFICIAL

  • kameshw42070786
    kameshwar kumar (@kameshw42070786) reported

    @Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this

  • Hunter1123321
    Hunter (@Hunter1123321) reported

    @Paytmcare @vijayshekhar Do you think customers have unlimited time? My time is valuable, and this issue has already dragged on for far too long. I expect this to be resolved within the next 24 hours.

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare very delay my convenience @Paytm poor service

  • Wild83206947
    space (@Wild83206947) reported

    @Paytmcare DMed all details and fingers crossed - the flight is no more feasible but at least you guys could help recover the money paid for the non issued ticket..

  • pranjal795
    Pranjal Agrawal (@pranjal795) reported

    @Paytm @PaytmBusiness Ticket No: 500007902909 72 hours timeline crossed but no engineer visit yet. POS machine not working + no QR in app. Already ₹3000 taken by agent Vishnu Sagar. Facing continuous financial loss. If not resolved urgently, I will escalate to consumer forum.

  • AbinashNag28433
    Abinash Nag Roy (@AbinashNag28433) reported

    @Paytm @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    @Paytmcare My Paytm app is not working .

  • Bmk205338
    Bmk (@Bmk205338) reported

    @Paytmcare can you help to cancel and close my account please? I am in the process of closing all payment apps and plan to keep only BHIM. Mobikwiks responded quickly and closed it. But Paytm is dodging it.

  • mia_peachx0003
    रीड की हड्डी किसान (@mia_peachx0003) reported

    Booked RSRTC bus via Paytm (Sirsa → Sri Ganganagar, 21 Apr 2026, 10:58 AM). No bus info, no staff support at pickup point. Conductor first refused ticket, later allowed on adjustment. Faced delay & stress. Please take action & provide refund. @Paytm @RSRTC_OFFICIAL

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare No response from your side still facing problem access denied

  • MuneshBhargava
    Munesh Bhargava (@MuneshBhargava) reported

    @paytmbankcare I’ve shared my number multiple times in DM w/o any response,I can’t withdraw money,I can’t use money in any of purchases,I can’t reach out to support executive due to no provision in app, chatbot not helpful, is there anyone in @Paytm who can help resolving it. @vijayshekhar

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    Hi @Paytm I have contacted your customer care for support and asked to connect me to an agent. No updates on your end. It's been half a day. Kindly hurry the matter. This is taking so much time

  • RelaxboyRelax
    Relax😎 (@RelaxboyRelax) reported

    Very disappointed with @Paytm support. I requested Soundbox deactivation, returned the device as instructed, yet you're sending another one again. I do NOT want this service. Stop immediately and confirm deactivation. Unacceptable experience. @PaytmBusiness

  • sandeepraina112
    Sandeep Raina (@sandeepraina112) reported

    Mr. X is dead. Long live Twitter paytm app is not working no one to ask no where to go. So much for Digital India. Earlier a tweet would wake up now it puts to sleep. Paytm is a failed concept. @paytm @Paytmcare

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