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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • akarshitmahaja
    Akarshit Mahajan (@akarshitmahaja) reported

    @Paytm Sir I am not able to login with my mobile number as it's saying that to login after 30 day's from last failed login  Kindly resolve my problem at earliest so that I can login and use paytm service on mobile number ple dm me Thanks & Regards Akarshit Mahajan

  • iamB_Chandel
    Bhavesh chandel (Advocate) (@iamB_Chandel) reported

    Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

  • neerajkashyap88
    Neeraj Kashyap (@neerajkashyap88) reported

    Dear @Paytmcare, My Paytm Soundbox has not been working properly for quite some time. I have raised multiple complaints with customer support, but the issue is still unresolved. This is affecting my business and causing inconvenience in receiving payment alerts.Take action ASAP

  • CyrilEmmanuvel
    cyril emmanuvel (Real) (@CyrilEmmanuvel) reported

    @Paytm Guys you all are fraud organization RBI knows then why are you doing same **** again? @RBI

  • imDhruv15
    Dhruv Ramjiyani (@imDhruv15) reported

    @Paytmcare From now onwards never using this **** Paytm ever. They just waste time. Today is my payment due date, and just now paid through Gpay and it got settled within 1 min and got confirmation from HDFC too. Never ever going to use this Paytm now. WORST. Don’t use this app. @Paytmcare

  • SatishPathakCSC
    Khoj Khabari (@SatishPathakCSC) reported

    @Paytmcare @PaytmMoney I need a customer care call for my issue about SIP. I have tried all option but could not be possible to connect please help about my SIP its a big amount

  • Prasun27
    Prasun Banerjee (@Prasun27) reported

    @Paytmcare I would like to to delete one automatic payment mandate but I couldn’t able to .. whenever I tried to do it it’s asking for sim verification and the verification failed every single time .. I tried almost everything for last few days but couldn’t succeed .. please help

  • AshishD69007140
    Ashish Dwivedi (@AshishD69007140) reported

    @Paytm I can my help me paytm se reliving letter chahiye mil nhi pa raha customer care number & email not accept default number paytm please help me ashish Kumar employee code. 10125109 mo. 6392084254

  • kartikey_design
    Kartikey Mehta (@kartikey_design) reported

    @Paytm completely sucks... They are so ****** in terms of thir customer service. I had a bus booked through paytm which is delayed by almost 1.5 hours. Operator is saying it will be late by around 1.5 hr more. And paytm is so bad that they aren't even replying to any tickets.

  • vinayp2000
    Vinay Prakash (@vinayp2000) reported

    @IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    Hi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

  • yogeshranjan54
    Yogesh Ranjan (@yogeshranjan54) reported

    @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

  • BINAYNIMODIA
    Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported

    @Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm

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