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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
Cochin, KL 1
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ianuraagkush
    Anurag Kushwaha (@ianuraagkush) reported

    @Paytmcare Also let me connect to customer service on call.

  • mouniknarasimha
    Mounik Narasimha (@mouniknarasimha) reported

    @Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.

  • apratim100000
    Apratim Raj (@apratim100000) reported

    @flyspicejet @Paytmcare @Paytm please update on this booking reference: 27438149596 and PNR: XCBMVC Refund has not been settled from Paytm side. SpiceJet has initiated the refund. Please check and update the ETA when I will get my flight refund. As it is past 10 working days.

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @Paytmcare @PaytmCare Hi Vinod, repeating the eligibility clause does not solve the issue. 1. Displaying a dormant-user offer on an active user's checkout screen is misleading advertising / deceptive UI. 2. Your support executive initially provided a completely false statement

  • Im_Vmakwana
    Viral Makwana (@Im_Vmakwana) reported

    @Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.

  • nanireddyy77
    Nani Reddy (@nanireddyy77) reported

    @Paytmcare Issue still not resolved @Paytmcare

  • vikaskumar1713
    Vikas Singh (@vikaskumar1713) reported

    @Paytmcare How's that my problem. You took my money on their behalf, you earn commission or whatever. You are responsible. They might never reply then? It's already two weeks. Just give back my money and deal with them how you see fit. If more of my time is wasted, I'd require compensation.

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    Bookg ID- 27512648627 Please refund my ATP charges. My ticket are not processed. I even not landed to IRCTC page then how can you deduct these charges. Please issue full refund. Else I need to go to legal help @Paytmcare @Paytm @vijayshekhar please issue full refund & stop this

  • tanna_dxt
    Tanmay Dixit 🧢 (@tanna_dxt) reported

    @Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.

  • dratulhanda
    Atul Handa (@dratulhanda) reported

    @Paytmcare I am unable to access PayTM for the past few days. I raised a complaint video ticket number 200012721774 on 24 August, yet the issue still persists. This is to escalate the issue.

  • bhupsa011
    _bhupsa (@bhupsa011) reported

    While accepting a UPI mandate to block funds for an IPO, how can an investor verify which application/bid it relates to? If this isn’t clearly visible, could this be a potential control gap? @PhonePe @Paytm @GooglePay

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet

  • asaif9
    ANDLIB SAIF (@asaif9) reported

    @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

  • pooniya188
    sandip pooniya (@pooniya188) reported

    @Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm

  • abh1kr
    Abhishek Kumar Singh (@abh1kr) reported

    @Paytmcare error- ! Payment could not be completed Please try with lower amount or different payment source. Transaction limits will revise as you continue using Paytm Apply Another Offer Retry payment Transaction is under 1k.

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