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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • kunal9489
    kunal bakshi (@kunal9489) reported

    @Paytmcare It's been more than a week now am facing the issue with the paytm, no customer support yet received, pathetic services... @Paytmcare

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @Paytmcare I cancelled my IndiGo flight ticket (PNR: GD4JVN) on 24 May 2026, but I have not received any refund update, message, or email yet. IndiGo has already confirmed the cancellation and refund process. Please share the refund status and provide the customer care number to

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytmcare @anutechie3 same with me , Your health support is not supporting

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @PaytmCare, I booked an flight ticket by Paytm for 2 ticket I cancelled the ticket for 1 ticket Mohd Ebad, Split PNR: WYI4KT and already processed the refund from their end. However, the Paytm app is still showing the status as 'Still Working'. Ticket ID: 200011664664.

  • Sati4284
    Satish M (@Sati4284) reported

    Hi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.

  • h_chaavan
    Hrishikesh Chaavan 🏹 (@h_chaavan) reported

    @Paytmcare @vijayshekhar your customer care is third class

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare It is very disappointing that Paytm, which is used by every other citizen, does not value its customers. My account is blocked for a week without any reason and Paytm has not unblocked it yet. Paytm team, haven't you received your 3-5 working days yet?? @Paytm #paytm #paytmcare

  • Spider_Midhun
    Midhun Kumar (@Spider_Midhun) reported

    I have raised a paytm ticket 500008552415 on May 11th to disconnect the paytm soundbox. Why any of your team didn’t reached home to bring your soundbox? Very disappointed with your customer experience. @PaytmBusiness @Paytmcare @Paytm

  • NRamakrishna00
    RAMAKRISHNA NAMALA (@NRamakrishna00) reported

    @Paytm what problem is it going to solve, we can simply send 5000 to their account as pocket money ryt?

  • RainaRa49346818
    Sk Ranjiith (@RainaRa49346818) reported

    @Paytmcare It is almost 8 days since I complaint and there is no action taken for my complaint and there is no response from your side and there is no improvement from your side and poor customer support and immediately want UPI lite balance refund and other wise I take action to paytm

  • naamah1510
    Naamah Retiwala (@naamah1510) reported

    @Paytmcare Thank you. Now it's working fine. But I lost around 500 gold coins because of your technical issue.

  • Soja_vro
    nickkk.base.eth (@Soja_vro) reported

    . @Paytmcare I am unable to make payment through my paytm upi. is it down?

  • samratghosh54
    Samrat Ghosh⚓️(65/100) (@samratghosh54) reported

    trying to contact @Paytm customer support team past two days, but all in vain. Can I get a support team call ? Your bots are very good at delegating my request on the help section. I have issue regarding payments Bank. @PaytmBank @Paytmcare

  • SureshBishnoiJ7
    Suresh Bishnoi Jodhpur (@SureshBishnoiJ7) reported

    My Paytm account is closed for a long time, I have also lodged a complaint but have not received any help yet, it is showing account under review, please resolve my problem as soon as possible. @Paytmcare @Paytm

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