Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 1 |
| Dārjiling, WB | 1 |
| Bengaluru, KA | 1 |
| Ahmedabad, GJ | 1 |
| Alīgarh, UP | 1 |
| Qādiān, PB | 1 |
| Kolhāpur, MH | 1 |
| Chandigarh, CH | 2 |
| Ludhiāna, PB | 1 |
| Meerut, UP | 1 |
| Bhopal, MP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare All shorts of Mail and contact customer care call done everyone give me assurance that they are working on it till date my account status is same
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Aakash Muthreja (@muthreja_aakash) reportedBooked a bus via Paytm for my family (4 women + 1 man) from Basti to Delhi. PNR: 576050 Ticket ID: TS260403162202841839VRRD Operator: Royal Travels This turned into a terrible experience. @Paytm @Paytmcare
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Gatik Sharma (@gatiks777) reportedRecently booked a flight through @Paytm, flight got canceled @flyspicejet isued full refund to @Paytm. There is no reply from paytm no customer support, just a mod chatbox on which you get no reply. Its been 11 days still waiting for refund without any reply. Never use #paytm
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parshuram goud (@parshuramgoud21) reported@Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem
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Kashish Sikka (@KashishSikka2) reported@Paytmcare How much time will you take it’s been more than 4 days since i have raised the request for a refund. I have contacted the airline they have already transferred the refund why are you guys not giving back the amount. Such pathetic customer service & 0 accountability. PNR-LB1FFA
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Sameer Singh (@honestliar12) reported@Paytm : probably one of the worst customer support. Booked an international flight with you guys, need to reschedule...have been following up like anything and 4 days no response...I am in USA right now...is paytm dead ?
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Dr.Murad🇮🇳 (@Muradpanjwani09) reported@Paytmcare u people complain on npci my app is not working even after all
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Mukund (@ibmindia2011) reported@SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.
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Pinak Gala (@pinak_gala) reported@Paytmcare I request please resolve my problem it's 5 days now
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limitedEdition (@laveagle) reported@Paytmcare Please don’t delay instead of putting AI wall and irritating customer please talk for a min. It fraud all money from account has been wiped off. @Paytmcare @Paytm
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limitedEdition (@laveagle) reported@Paytmcare I want to report fraud. Unable to reach any Paytm agent or support. Ticket raised through AI agent but this is emergency. Please call me asap. Ticket no 200011303552
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Prashant Jain (@jain_saabh) reportedI have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar
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Subrat panda (@Subratp58292090) reported@Paytmcare What happened still now no response on refund?? Are you cheating to customer?? It's already 1month month over... Fraud cheater paytm
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Shivraj Saini (@Shivraj09527269) reported@Paytmcare my Paytm postpaid is not working for a week now. After submitting video KYC, it's been a week with no response on the ticket raised in the Paytm app care section. Worst company in terms of response.
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sarif_BaLak❣️ (@Mr_Ranjeet98) reported@Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet