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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • beingamaankhann
    Amaan khan (@beingamaankhann) reported

    @Paytm If the paytm payment bank has been closed then why that transaction was successful because if the bank was closed then payment should be failed but it was successful. Please help otherwise i will escalate this issue

  • parth_tweetss
    Parth Agrawal (@parth_tweetss) reported

    @Paytm @Paytmcare This is the second time this issue has occurred. Please look into this urgently.

  • akki_4747
    𝚊kshay (@akki_4747) reported

    @Paytmcare I'm not able to find any info on my wallet balance in your app. When I ask the chatbot it says contact paytm payments bank app. But there is no such app. Help and return my money

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytmcare How many more days I have to wait for this issue to get resolved.. isn't it funny that paytm is not bothered to resolve customer's issue from past 15 days. @Paytm

  • RitwickGhosh3
    Ritwick Ghosh (@RitwickGhosh3) reported

    @Paytm @Paytm There is no proper reply over DM. Help me to connect in call with an agent.

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.

  • MrAnkit26599
    Ankit Barnwal🇮🇳 (@MrAnkit26599) reported

    @Paytmcare regarding Paytm for Business, it's very harrassing for me, my money hasn't been settled in my bank account for 30 June 2026. Pls help

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare @Paytm Such a disgusting customer service. Cant even call to any number. Atleast we should get proper response right, its been more than a month . I have never seen such a worst platform ever

  • ashuxoxo
    Ash (@ashuxoxo) reported

    Hey @Paytm, I've noticed a recurring issue where I'm promised cashback for payments made through your app, but the rewards never show up after the transaction is complete. What sort of cheat code wizardry is this? #Paytm

  • Nitin87665767
    Nitin (@Nitin87665767) reported

    @bsesdelhi @Paytmcare Why is not update the payment in your portal ?? Very baad service @bsesdelhi

  • Revarao_B
    Revathi Rao (@Revarao_B) reported

    @Paytmcare My flight booking from Pune to Ahmedabad for tomorrow is stuck on "Waiting for confirmation" for over 6 HOURS. Money debited, but Akasa Air confirms NO booking exists under my name. Trapped in a broken automated IVR loop with zero way to speak to a human agent

  • jnbehera
    JOGINATH BEHERA (@jnbehera) reported

    @Paytm @Paytmcare @PaytmBusiness my sound box is not working, payment is taking through qr code, but customer care is showing no active sound box linked with my account. Please check and confirm.

  • Prasun27
    Prasun Banerjee (@Prasun27) reported

    @Paytmcare I would like to to delete one automatic payment mandate but I couldn’t able to .. whenever I tried to do it it’s asking for sim verification and the verification failed every single time .. I tried almost everything for last few days but couldn’t succeed .. please help

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytmcare Now new thing has come up security alert.. and it says I should contact paytm support..but all goes in vain... What a pathetic service I must say .. @Paytm

  • _astitvasingh_
    Astitva Singh Bais (@_astitvasingh_) reported

    @Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????

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