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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • arif_khan_48
    arif khan ❣️❣️ (@arif_khan_48) reported

    @Paytmcare Hi Will you tell me something, where did the money go, when will it come, what is the service, if you want to provide such service then close Paytm.@Paytm @Paytmcare

  • ManishMaloo9
    Manish Maloo (@ManishMaloo9) reported

    Hi @Paytmcare I m not able to receive money in my Paytm payment bank plz help me

  • sharaddutt
    Sharad Dutt (@sharaddutt) reported

    @paytmcare I am unable to use paytm app in iphone since 2 days. Automatically it loggged out first & after that I am unable to login as message is coming Acess is denied . Resolve the issue on immediate basis !

  • karan_018
    Karan (@karan_018) reported

    @Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.

  • dijkstra_algo_
    sandalwood (@dijkstra_algo_) reported

    @Paytm what kind of worst experience is this..I have received sms that bus is cancelled but your app still showing the journey..when trying to reach customer care then only bot which i am being forwarded. I want to talk to an actual customer care not this bot **** 😡😡😡

  • birajghosh3
    Biraj Ghosh (@birajghosh3) reported

    @Paytmcare i need help closing my bank account but I am unable to do so through support. Can you help me close my paytm payments bank account? I can DM you more details.

  • Mohitku10541107
    Mohit kumar (@Mohitku10541107) reported

    @Paytmcare Thanks for the response. Please arrange a callback as the issue is not getting resolved on chat. All proofs are ready. Need quick resolution.

  • rishi_sh31
    Rishi Pathak (@rishi_sh31) reported

    Hello @Paytmcare , I need the help with a refund for a cancelled PNR. No agent seems to be responding over the app.

  • ranjanhbs
    R K Sharma (@ranjanhbs) reported

    a confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent

  • airindia
    Air India (@airindia) reported

    @ADVJITENDER @Paytm Dear Mr. Mehta, we would like to apprise you that you are eligible for a full refund. Kindly connect with your travel agency to claim the refund, and they may reach out to the Air India Sales Team for any required support. We hope this information is helpful.

  • Thakurxsfe
    Thakur Saab (@Thakurxsfe) reported

    @Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.

  • Avik24
    Mr Avik Panda (@Avik24) reported

    @Paytmcare still the error highlighted not fixed not able to pay the bill shame on @Paytm

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness No body available in paytm for your solution, it is very very pathetic service @Paytmcare

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare My issues not resolved u am waiting for this time

  • arindam_jpg
    Arindam Saha (@arindam_jpg) reported

    Dear @RBI successfully I paid 4031.1 rs @SMARTBazaarIn store on 08/04/2026 via @Paytm dynamic QR which installed in store, after payment confirmation from my end till date they not provide the goods & not return my payment. Kindly solved my problem

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