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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare @PaytmTravelCare it’s been 4 days and my refund is still pending. The process is painfully slow and customer support is almost unreachable. After-sales service is seriously disappointing for something as basic as a refund. Please fix this system and respond faster.

  • desiblab
    Desi Blab (@desiblab) reported

    @Paytmcare My number got blocked all of a sudden. Can you help?

  • Prasanth_beast
    Prasanth SP (@Prasanth_beast) reported

    Customers are being told funds are safe while there is literally NO reliable way to verify or access holdings through the app. This is not just a technical glitch anymore. This is a complete breakdown of customer access and transparency @Paytm @PaytmBank @RBI

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytm @Paytmcare @PaytmMoneyCareIt has been days since the Bharathi Travels bus accident issue, yet I have received no proper resolution, refund, or accountability from either Paytm or Bharathi Travels.

  • imgsk99
    Gandesiri Shravan Kumar (@imgsk99) reported

    My old SIM is no longer working. I want to change the linked mobile number to my new number (if possible) or completely delete the Paytm account. Please help! @Paytmcare @Paytm #PaytmSupport

  • MonikaPrasad16
    Monika Prasad (@MonikaPrasad16) reported

    @paytmbankcare @PaytmBank @Paytm I have Fixed Deposits linked with Paytm Payments Bank and I’m concerned after the banking shutdown news.Please guide me on how I can safely transfer my money and FD amount. I have not received clear instructions yet. Kindly help urgently.

  • Deepaktyagi9
    दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported

    @Paytmcare Very bad service , If you are using services of @Paytm and you are getting any issue and you want immediate solution there no such platform to get any solution. I have purchased Gift card from @Paytm and when going to use getting expired msg.

  • Abhinav_Saxena9
    Abhinav Saxena (@Abhinav_Saxena9) reported

    @PaytmCare @IntrCity Boarding 11:35 PM, Delhi→Dehradun (PNR IC244992777646). Zero proactive comms. No driver number, no vehicle details, no SMS. Bus 1+hr late. Female passenger stranded with me past midnight at Sec 62 Noida. This is the #FemaleFriendly service you advertise?

  • Deepakk19862960
    Deepak Yadav🐯 (@Deepakk19862960) reported

    @Paytm It’s been hours and still no proper resolution. I already shared transaction ID, payment proof, voucher screenshots, and order details related to the Vaku Luxos scam. Enough of automated replies. Take real action and resolve this issue. #Paytm #OnlineScam #FraudAlert

  • asadgour
    LIVE FOR OTHERS (@asadgour) reported

    @Paytmcare Sorry for the inconvenience we got this refund amount into the account thank you for your support.

  • siddharthdudi
    siddharth dudi (@siddharthdudi) reported

    I have an account with paytm,my previous Mobile no changed ,but I want to change my no and transfer my wallet balance in new account but there is no support from @Paytm @Paytmcare @PaytmBank

  • Mustafa_ali_000
    Mustafa Ali (@Mustafa_ali_000) reported

    Booked a bus via @Paytm @PaytmCheckin, faced an issue, raised a complaint but no refund. Only getting same replies: “we’re checking with the operator. Order ID: 26981749451 Ticket: MMK143224 Case ID: 200011523780 Delays like this damage the customer trust.Anyone else facing same?

  • AmitTiwariPwc
    Amit Tiwari (@AmitTiwariPwc) reported

    @Paytm what's your real customer care number. I need help but I do not find any help. My Paytm starts telling me since afternoon this:your mobile number has been blocked from accessing paytm Now tell me what to do. My number is working properly

  • Shri_3245
    Shri G (@Shri_3245) reported

    @Paytmcare @vijayshekhar 10 days passed and still no resolution. Is this Paytm’s customer service standard? No TAT, no escalation, no accountability. Kindly audit your support team before this becomes a major reputational issue for the platform.

  • iamshubhs13
    Shubham Jha (@iamshubhs13) reported

    @Paytmcare @PaytmBank I’ve been trying for weeks to get a cancelled cheque / bank proof from Paytm Payments Bank so I can update my mutual fund folios to a new bank account. No customer care number works. No proper support. Branch visits were useless.

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