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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • kismat57936
    Kismat ali (@kismat57936) reported

    @Paytm And there is no customer number of Paytm and I am not getting any help from the help.

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @Paytmcare i'm having issue for the refund amount it's not refunded to my original source account instead of old deactivated bank account can you please revert the amount on the source account itself here is the refrence number 591965171426

  • Harshith1302
    Harshith (@Harshith1302) reported

    Hi @Paytmcare, I booked flight 9I-867 from Hyderabad to Pune for 17 March 2026 through Paytm. The flight was cancelled and I was informed that a full refund would be processed. It has been quite some time now, and despite raising a support ticket and following up via email. (1/n)

  • KannanD85622531
    Kannan (@KannanD85622531) reported

    My problem not yet solved? @Paytm @Paytmcare

  • FrankAlbert0913
    krishan (@FrankAlbert0913) reported

    @PaytmBusiness The issue is related to @Paytm not business kindly assist me in the same 🥲

  • asadgour
    LIVE FOR OTHERS (@asadgour) reported

    @Paytmcare Sorry for the inconvenience we got this refund amount into the account thank you for your support.

  • Mustafa_ali_000
    Mustafa Ali (@Mustafa_ali_000) reported

    Booked a bus via @Paytm @PaytmCheckin, faced an issue, raised a complaint but no refund. Only getting same replies: “we’re checking with the operator. Order ID: 26981749451 Ticket: MMK143224 Case ID: 200011523780 Delays like this damage the customer trust.Anyone else facing same?

  • kunal9489
    kunal bakshi (@kunal9489) reported

    @Paytmcare @Paytm can you guys connect me with your customer support or arrange a call, it's been 3-4 days i am not able to use paytm services.... Urgent basis

  • anureyan
    Anurag Mishra (@anureyan) reported

    @Paytmcare I am unable to login into my Paytm account. Msg is displayed that my Mobile no has been blocked. Please resolve.

  • VaibhavSha93481
    Vaibhav Sharma (@VaibhavSha93481) reported

    It has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing

  • Ahmadarsalan001
    Ahmad Arsalan (@Ahmadarsalan001) reported

    Dear @Paytm , @Paytmcare Today suddenly I got logged out of my paytm app. I thought due to some security issues it automatically logged me out. I tried logging in again but it started showing me that your account is blocked. Please help me Resolve the problem.

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • ShauryaPathani4
    Shaurya Pathania (@ShauryaPathani4) reported

    @Paytmcare @Paytmcare please look into my problem, it's been 4 days.

  • tsukumar04
    Suresh rao (@tsukumar04) reported

    Hi all, @Paytm app in android phone blocking me from payments citing accessibility to some apps and not able to pay. Tried all options as per net, and as per their bot but same issue. Anyone facing similar issue? Please recommend good UPI app if I decide to change. Thanks

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