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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 7
Chhindwāra, MP 5
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • raazshama01
    Raj Sharma (@raazshama01) reported

    @Paytmcare such a worst service for flight booking. As flight cancelled on 3rd Aug by airlines and credit issued on same day by airlines still my refund pending. This AI powered chat sucksNo real updates from 3 days. I need my refund to be processed. PNR-PBY83P,NEW PNR-XIG24K

  • 1gautambhatia
    Gautam Bhatia (@1gautambhatia) reported

    @Paytm I am not been able to log into my account as it shows app not supported,I have recently switched my phone .Help on priority

  • mukulbisht5897
    Mukul Bisht (@mukulbisht5897) reported

    @Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @Paytmcare Can you please help

  • IJohari46498
    I C johari (@IJohari46498) reported

    @Paytmcare it's really so poor service I think better option going on court

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @Paytm Sir, i have recording call with Airline that ticket is refundable but paytm not make fraud and not refunding. Even i shared the recording wih paytm team but they are not ready to listen. Pleass help for processing of refund

  • RohitKu73338260
    Rohit Kumar (@RohitKu73338260) reported

    @Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster

  • AniruddhaBig
    Aniruddha Borpuzari (@AniruddhaBig) reported

    @IndiGo6E @Paytmcare @Paytm please help me do the correction of Name spelling

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    @Paytmcare 1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently. You can also attach the screenshot of the error when you post it.

  • ChintanSisyphus
    Chintan (@ChintanSisyphus) reported

    @Paytmcare I need the resolution in the next ten minutes. Have sent all details. This is next level harassment which I have never experienced! No customer care email, no customer care number, only automated response on app. Next level ridiculous this is

  • jayagra19648773
    jay agrawal (@jayagra19648773) reported

    I want to know about my paytm soud box I want to close permanently but there is a problem with customer support they are charging me lots of charges to activate plz help me @Paytmcare

  • RishebhC
    Rishebh Anupam Chaturvvedi (@RishebhC) reported

    @Paytmcare highly disappointed with the customer care, no response since so long on a refund. Ticket ID: 200012412121. Have requested for a call multiple times but no response. Flight from Bombay to Delhi (27326371910 ) was cancelled and refunded by airline. HELP.

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    @Paytmcare No body is replying after reminding the suggestion given by customer support and today is last date of paying my emi @Paytmcare @Paytm

  • RohitKirar66329
    Rohit Kirar (@RohitKirar66329) reported

    Yesterday my friend deposit money in my account 60000 but it is not credited in my account I am very disappointed by your service please check it I am share you all images of avidence and bank statement please help me @Paytm

  • ShivmaniBind
    Shivmani Bind (@ShivmaniBind) reported

    Paytm @Paytmcare Your AI support is frustrating. It traps users in endless automated replies with no easy way to reach a human agent. AI should assist, not replace customer support especially when people’s money is involved.Please bring back easy access to human support. #Paytm

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