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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 7
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Kamaljain9351
    Kamal Jain (@Kamaljain9351) reported

    @PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem

  • livingfree60
    Mehul Desai (@livingfree60) reported

    @Paytmcare @vijayshekhar transferred money to upi lite last night,tried to make a payment last night and tgis morning thru upi lite get a message error getting balance. The upi lite icon shows as amount credited. Pl help remedy the situation. The bot in help and customer care doesnt care.

  • yt_star_yash
    yt star yash (@yt_star_yash) reported

    @Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    Hey @PaytmCare, my support ticket (200012349631) was closed by your team without a refund. I accidentally redeemed just ₹100 from my ₹2,381 flight voucher due to a lack of single-use warnings. As a regular user, I request a goodwill refund of my remaining balance. Please help🙏

  • kurafatygyan
    Suresh Kumar Kurapaty (@kurafatygyan) reported

    Does @Paytm @Paytmcare has a human to solve problems ? They have AI enablers strictly avoid when money has to refund even after all details provided. This AI bolts sucks

  • HR8528
    Hemant Rajbhar (@HR8528) reported

    @Paytm At worst, if Paytm integrates with the cloud, Paytm will say Claude Paytm Payment Gateway charges payment-gateway charges Hosting/server cost ↓ Cloud MCP Connector Paytm Payment Gateway Authentication + Permissions Verification Payment Data Cloud Later Paytm will charge you.

  • dpalgarhwal
    dharmpal garhwal (@dpalgarhwal) reported

    My last date of emi payment is 5th @Paytm @Paytmcare help me out for this

  • kajaljain77
    kajal jain (@kajaljain77) reported

    Is there a problem or technical glitch happening today for all ?? @Paytm @Paytmcare

  • ys_2800
    Yash Sharma (@ys_2800) reported

    @Paytmcare Issue resolved but this mis happening taken by merchant.

  • might_offend
    SY (@might_offend) reported

    @Paytm @Paytmcare - WHERE THE HELL IS YOUR CUSTOMER SUPPORT?! My elderly mother is struggling to close her account for past 10 DAYS but is unable to because she cannot cancel an active mandate as she changed her mobile number at the bank. (1/2)

  • SRIDHAR00772301
    CA Sridhar (@SRIDHAR00772301) reported

    Hi @Paytmcare @Paytm My order id 27406395348 Purchased a gift card of Decathlon but store people saying invalid requesting you to pls issue refund for the same. Its saying invalid code or PIN. Their gift card saying its start with 10 not 60 requesting you to pls issue refund.

  • prafullilani123
    prafullilani (@prafullilani123) reported

    @Paytm @Paytmcare I have yet not recieved any response from u guys apart from 'pls share your numbr'. Kindly dont do anything till I make a video viral on Insta of providing poor service and looting people of hard earned money, and it gets circulated on whole social media #Shame!

  • sahilkalyani_in
    Sahil Kalyani (@sahilkalyani_in) reported

    Hello @Paytmcare maybe change your username to @paytmdoesnotcare cause that is how your customer service is.

  • vikis550
    Viki (@vikis550) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Kuch option sirf dikhawe k liye de rkhe h . Jese ki SPECIFIC QR ACCESS TO CASHIER ye function work nhi krta . App main MERCHANT CARE se baat ki to usne bhi mera bhut time waste kiya kbhi kuch kbhi kuch btaya jo working nhi tha.

  • ap_epdcl
    Eastern Power Distribution Company of AP Limited (@ap_epdcl) reported

    @jsurendra26 @Paytmcare @Paytm Thankyou for reaching us! kindly note that broken transaction will be updated within 3 working days. If the issue persists, a full refund will be processed to your account within seven bank working days. For further assistance call us at 1912. We appreciate your understanding.

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