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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • navid_5500
    Navid Khan (@navid_5500) reported

    Dear @Paytmcare, trying to get support for Postpaid loan closure has become impossible. You don’t have a proper customer care number, and the contact number listed on the web is not working. How are customers supposed to get assistance for foreclosure/NOC/closure issues?

  • ripmybedtimes
    lakshay chand (@ripmybedtimes) reported

    @Paytmcare RECHARGED WRONG NUMBER PLEASE HELP

  • LovelySult30839
    Lovely Sultana (@LovelySult30839) reported

    @Paytm ABFL Loan A/C no. PYTMPPABFL133033549407475 Please mujhe loan settlement Krna hai support kariye Ye paytm postpaid loan hai 250 li thi only Mera number band ho chuka hai

  • AkashSharma1406
    Akash Sharma (@AkashSharma1406) reported

    Hi @paytmbankcare @Paytmcare @Paytm I am trying to get cancelled cheque for my Paytm Payments Bank account for some validation and bank change process but not able to get as all the services related to PPBL are down. Please help me to get it as it is urgently needed.

  • rahulkrdubey
    राहुल कुमार दुबे (@rahulkrdubey) reported

    @Paytmcare Thank you for the response. I request you to kindly resolve this issue as soon as possible since Air India Express has already confirmed that the refund of ₹18,742 for PNR Q1HWHL was processed to Paytm on 24/04/2026. Refund Transaction ID: 489877892 NCH Complaint No: 9223166

  • AdyitSngh
    Aditya (@AdyitSngh) reported

    @Paytmcare @NPCI_NPCI I'm facing a error in my paytm app. It's showing "malicious app detected" because of this I am unable to do transaction. Kindly solve the issue. I've submitted my complaint to @Paytmcare, but no action or any reply was received from their side.

  • Swapno_riju
    Swapnadeep Mondal (@Swapno_riju) reported

    @Paytm @Paytmcare @PaytmBank I am unable to make any transaction from my “Paytm Wallet & Transit Card”. What’s the issue ?

  • manish_verma377
    Manish Verma (@manish_verma377) reported

    @Paytmcare I paid Rs 197 for purchasing an item from Flipkart and got coupon code having discount of 85% on purchasing Bluetooth Earbuds from 99store. I I have canceled the order but didn't get refund and more irritating the Website's helpline is not working. Is this fraud Paytm?

  • Abdulsamad2011
    Abdul Samad (@Abdulsamad2011) reported

    @Paytm kindly help me with my flight ticket issue as its an emergency. @Paytmcare kindly help at the earliest. Already sent DM its been more thn 3hrs

  • nikhil_talreja_
    Nikhil (@nikhil_talreja_) reported

    @Paytm does not have an option or any phone number available to connect directly with the customer care executive, the AI they're using is disgusting and it is really helpless, The company like this cannot rely on only just AI, all issues cannot be understood by AI.

  • Abdulsamad2011
    Abdul Samad (@Abdulsamad2011) reported

    @Paytm kindly help me with my flight ticket issue as its an emergency. @Paytmcare kindly help at the earliest. Already sent DM its been more thn 4hrs. Pls help at the earliest

  • satyamk76748190
    satyam kumar (@satyamk76748190) reported

    Paytm fools their customer by cancelling their flight ticket by self to earn commission but don't think about mental harrasment of customer with involvement of airline company. I will lodge complaint in consumer court for mental harrasment. @Paytmcare @IndiGo6E @MoCA_GoI

  • satyamk76748190
    satyam kumar (@satyamk76748190) reported

    I booked a flight ticket on paytm with confirmation but today I received a mail from indigo that my ticket is cancelled and when I contacted indigo they told, ticket has been cancelled from agency end i.e, paytm. How this company harassing customer mentally.@Paytm @DGCAIndia

  • PranshuCial
    Pranshu Cial (@PranshuCial) reported

    @Paytm @Paytmcare ₹336 payment was successfully deducted via UPI, but no order was placed and no refund received yet. Meesho support keeps delaying with 24–48 hrs excuse and now even that timeline is over. Kindly help and initiate refund/chargebackASAP UPI Ref No: 205630856924

  • chakkartakoa
    Red Army (@chakkartakoa) reported

    @Paytm our refund of the flight tickets booked via your platform from @AkasaAir was transferred to your account on 26th April but that amount has still not been transferred to our account. Please help!!

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