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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohamma15189576
    Tahir Hussain (@Mohamma15189576) reported

    @airindia Yes- but Please understand that's it's also your responsibility that if flight is cancelled by u then refund should be released by third party to customer on immediately basis. Why they are keeping customer on wait stated that RA is not approved so it will take 44 days @Paytm

  • ShivamK62214680
    Shivam Kumar (@ShivamK62214680) reported

    Very disappointing. Wrong recharge via Paytm, reported by email immediately. Airtel replied after 7 days saying beyond 3 days no help. In AI era, such cases can be prioritized—unless there’s no intent to help. @airtelindia @Paytm

  • sandeepraina112
    Sandeep Raina (@sandeepraina112) reported

    Mr. X is dead. Long live Twitter paytm app is not working no one to ask no where to go. So much for Digital India. Earlier a tweet would wake up now it puts to sleep. Paytm is a failed concept. @paytm @Paytmcare

  • Thakurxsfe
    Thakur Saab (@Thakurxsfe) reported

    @Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.

  • Satyenderrr
    Satyendra yadav (@Satyenderrr) reported

    @Paytmcare I’m unable to complete VKYC for my Paytm Payments Bank account. My name was earlier “Satyender Yadav” but now updated to “Satyender”, due to which VKYC is failing. Please assist in resolving this issue at the earliest.

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • itstashuu
    CA Tushar Agarwal (@itstashuu) reported

    Worst customer support @Paytm . I have an open ticket since 12 April 2026, my issue is not resolved. Upon asking about the escalation matrix, paytm has now stopped responding on the support chat as well This is truly unacceptable. They do not have any number to call to as well.

  • anthropic_o3
    Omkar Jadhav (@anthropic_o3) reported

    I applied a coupon for ₹30 cashback on Swiggy (Instamart) but have not yet received it. The help section has not provided a satisfactory resolution. @Paytmcare @SwiggyCares #help @instamart_it

  • pnbindia
    Punjab National Bank (@pnbindia) reported

    @TusharMond31381 @Paytmcare Dear Tushar, We regret the inconvenience caused. We request you to please contact our Customer Care Center at 1800 1800 / 1800 2021 (toll-free) for immediate assistance regarding the matter. Regards, Team PNB

  • DeepakK06069279
    Deepak Kumar (@DeepakK06069279) reported

    @Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose

  • Sawhil31
    Sahil (@Sawhil31) reported

    Hello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytm Paytm login issue last 24 hr not log in.

  • Sawhil31
    Sahil (@Sawhil31) reported

    Hello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?

  • NamanKrish25623
    Naman Krishna (@NamanKrish25623) reported

    @Paytmcare Check dm! And solve my issues ASAP, i worried from long time

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @shivam783590160 @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

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