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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • kameshw42070786
    kameshwar kumar (@kameshw42070786) reported

    @Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this

  • Mr_abhi9
    Abhinav Mishra (@Mr_abhi9) reported

    Really disappointed with Paytm’s service. There’s no proper resolution to issues, and reaching customer support is a struggle. Even when you do get through, they don’t listen they just repeat their scripted responses. @Paytm @Paytmcare @PaytmBusiness

  • Hunter1123321
    Hunter (@Hunter1123321) reported

    @Paytmcare @vijayshekhar If this is not addressed immediately, I will be forced to take further action. This level of service is completely unacceptable. @Paytm, it's time to fix this.

  • AbinashNag28433
    Abinash Nag Roy (@AbinashNag28433) reported

    @Paytm @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport

  • SevenSisterIND
    Seven Sister (@SevenSisterIND) reported

    @Paytm @Paytmcare @PaytmCheckin Kindly issue the ticket under booking id 26931269137 asap

  • dumbre_tanmay
    Adv. Tanmay Dumbre (@dumbre_tanmay) reported

    Dear @Paytmcare I'm following up regarding the Error of device environment is not good since Jan-Feb 2026 but still I'm not able to access my paytm account and lately haven't even received any updates from your team kindly look into the matter earnestly

  • IamManishMall
    Manish Kumar Mall (@IamManishMall) reported

    @Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare I am waiting for resolve my issues

  • superlativeFX21
    SuperlativeFX (@superlativeFX21) reported

    From September 2025, I am facing an issue of UPI transactions failures in Paytm app and the reason for failure is “UPI RISK POLICY” I am using @Paytm from last 2-3 years and the experience is amazing without any failures but the problem started in September last year.

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    @Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    Hi @Paytm I have contacted your customer care for support and asked to connect me to an agent. No updates on your end. It's been half a day. Kindly hurry the matter. This is taking so much time

  • herononymous2
    Herononymous (@herononymous2) reported

    I'm not able to get my refund through your customer care!!!! Such a pathetic service?!!? @Paytm @Paytmcare

  • sandip130287
    sandeep sharma (@sandip130287) reported

    @Paytm @Paytmcare i did ome payment of meesho through paytm upi on that time when I selected paytm upi then it's show flat 40 cashback offer but after txn I get nothing for the same I raise my concern with paytm care but they did accept this issue but denied for cashbak so hlp

  • dramakrishnan2
    ramvj (@dramakrishnan2) reported

    @Paytmcare My account temporary block please kindly unblock my account as soon as possible

  • ImranKhan157182
    Imran Khan (@ImranKhan157182) reported

    @Paytm I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661

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