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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • zairgame
    Zair Shamim (@zairgame) reported

    @Paytmcare More than 48 hours have passed and still the @Paytmcare @Paytm is figuring out the problem. How much time you all will take to tackle this. Unprofessionalism is at its pinnacle.

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    @Paytmcare Hi, I want to know how to update PAN in Paytm App. Please help me with this.

  • rrajsrivasatava
    Raushan Raj Shrivastava (@rrajsrivasatava) reported

    @Paytmcare Hi sir, When I am trying to login to Paytm application it is showing an error "your account is under review" and I am not able to login. Try to resolve this issue as soon as possible, My Paytm account details are given below.Paytm number:+91********** Name-Raushan Raj

  • Cybercellteam
    Pardeep Rana (@Cybercellteam) reported

    Hi Team @Paytmcare Still waiting for your support on this, why the incorrect loans are coming in your app if my credit report is clean! #cjp_पार्टी

  • indiaredeem
    Nemo🐠 (@indiaredeem) reported

    @Paytmcare Respond to the customer !! not me @CaneCitizenUno

  • REWADIKHEDIYA
    Ajay kumar (@REWADIKHEDIYA) reported

    Thanks @Paytm @PaytmBusiness earliest and smooth resolution of my problem. Asm Akash gupta, Tl dhananjay , Bd Nitesh pawar is the guy behind hassle free service

  • theden03
    Khair (@theden03) reported

    @PaytmBank @Paytm @IPPBOnline are worst online payment platform. Don't use their service. They have customer care number but cant call bcz call will be disconnect automatically after 1second and u'll never get solution after raising issue in app help bar.

  • filmy_fardeen
    Fardeen khan (@filmy_fardeen) reported

    @Paytmcare @Paytm I need help updating the PAN card linked to my Paytm account. The PAN currently associated with my account is not mine, and I want to update it with my correct PAN details. Please assist me with the process. Thank you.

  • Rausan007
    Rausan (@Rausan007) reported

    Dear @Paytm and @DigitInsurance, Extremely disappointed with the service and lack of resolution. I renewed my vehicle insurance policy (Vehicle No. OD02AK9911) through Paytm on Digit Insurance two days ago. Payment was successfully completed and KYC was also done. Yet no policy.

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytm @Paytmcare but despite waiting for more than 2 weeks, there has been no update or resolution also not able to contact any Paytm customer executive Kindly look into this matter on priority and process my refund or provide a clear update 3/3 #citylandtravels #CustomerSupport #RefundPending

  • _astitvasingh_
    Astitva Singh Bais (@_astitvasingh_) reported

    Dear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.

  • usernameskipd
    Jai Raj Srivastava (@usernameskipd) reported

    Casual reminder to @Paytm @Paytmcare that "Unable to process the request" isn't a user retention strategy. Every time I click the "Close my account" button in the app, it fails. For weeks. You must have error logs, failing to fix this implies you like it as a feature? @consaff

  • amal_prasanth
    Amal Prasanth Kumar (@amal_prasanth) reported

    @Paytmcare There is no such issues at receiver's bank. All are perfect there.. Paytm has not transferred any amount to receivers account... You are holding it for your needs.... Such a scam.... @RBI @RBIsays

  • TheAmittMalik
    Amit Malik (@TheAmittMalik) reported

    I’m using Paytm from last 10 years and one incident happened with in 2020 that’s someone have bypassed my phone and stolen otp to login the Paytm account I lost my account with my money and information after that many a times my Paytm no 8287475646 @Paytm @OnePay @vijayshekhar

  • casperrr_exe
    Harsh (@casperrr_exe) reported

    @Paytm @Paytmcare and they confirmed that the refund was initiated from their end and that Paytm, being the booking partner, has to process the refund. I raised a support ticket on 26 May 2026 (Ticket ID: 200011749289), 2/3

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