Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 1 |
| Jaipur, RJ | 1 |
| Ahmadābād, GJ | 3 |
| New Delhi, NCT | 1 |
| Yamunānagar, HR | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
| Hyderabad, TG | 1 |
| Dārjiling, WB | 1 |
| Bengaluru, KA | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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nitin Kumawat (@nitin_189) reported@Paytm @UPI_NPCI Dear paytm/upi I received ₹40 cashback on Paytm 30 days ago, but it has not been credited to my bank account yet. Please solve this issue as soon as possible. 🙏 Thanks @nitin_189
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NAGENDRA SHARMA (@NSharma444) reported@Paytmcare hi my Name is Nagendra sharma 9837490909 My Paytm account is blocked plz help and canfrim me
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Prakash Agarwala (@Agarwala2003) reported@Paytmcare you have pathetic customer support service. I had booked a bus from Paytm app but the bus cancelled that too when I connect with the bus driver. Your app didn’t provide any info. After complaint I still not received my refund. Is this the service you are delivering?
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𝑽𝒂𝒏𝒚𝒂𝒂. (@Vanyabeingvanya) reported@Paytm @Paytmcare IS THERE A WAY CUSTOMER CAN CONTACT YOU!??? I HAVE BEEN TRYING TO GET AN UPDATE ON THE TICKET RAISED 3 WEEKS BACK BUT NO RESPONSE AT ALL!!!!!
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Ravi S Prasad (@ravi_s_prasad) reported@Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.
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DHRUVPAL SINGH TANWAR 🦁 (@dhruvbanna7773) reported@Paytmcare @Paytm Please help me, mera account 2023 se band h usme mere 2213 rs atak rhe hai vo abhi tk chaalu nahi hua usko please chaalu kariye 8269942997 ye account number hai
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Uday Mochary (@mochary_uday) reported@Paytm my mobile number is block 8016963756 please unblock
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Atul Kumar Singh (@AtulKum08892920) reported@Paytmcare My payment Account Login Block Please Help I send all the details in DM.
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Arvinder Singh (@ssingharvinder) reportedIt’s been 1 week and still there is no resolution from @bigbasket_com and @Paytm regarding my cashback issue. I’ve been waiting for their calls and updates for the last 7 days, but all I get are false assurances. In my opinion, this feels like a planned trap for customers.
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Not working please check
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Vikas Patil (@VikasPa28470955) reported@Paytmcare But the DM isn’t working. It automatically takes me back. Please help resolve this issue.
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Ravi Kumar (@asliravikumar) reported@Paytmcare You don't seem to understand what I'm saying. Paytm postpaid accounts have a limit that the customer uses and pays monthly. I needed to close the account. I am requesting you to stop saying you are giving me other information.
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Deshpal Jatav (@Deshpalkumar3) reported@Paytmcare Appreciate you looking into this. It's been 5 days since I can't access my account. Could you update me on what exactly is the issue and by when will it be fixed? Thanks for your help.
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Amit Tiwari (@AmitTiwariPwc) reported@Paytm what's your real customer care number. I need help but I do not find any help. My Paytm starts telling me since afternoon this:your mobile number has been blocked from accessing paytm Now tell me what to do. My number is working properly
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Devd (@Devdspeak) reported@mochary_uday @Paytm What is there support number ?