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Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • sharma1572975
    Pk Sharma (@sharma1572975) reported

    Mera sound box deactivate krwana h Please help me @PaytmBusiness @Paytmcare @

  • vikashmishraaa
    Vikash (@vikashmishraaa) reported

    This delay is affecting my business. Kindly resolve this urgently or escalate the issue. @Paytm @PaytmBusiness @Paytmcare

  • Farhan_rana_
    farhan (@Farhan_rana_) reported

    @PaytmBusiness I have already done this DM game of yours I have been complaining for 2 years but still no resolution is provided and this poor support system is baned from being in use @Paytmcare @PaytmBusiness #paytmbusinessfail

  • Tanay4518
    Tanay Chatterjee (@Tanay4518) reported

    Such a cheap tactic by @Paytm. I was making a recharge via MyJio app and they directly applied the Paytm voucher which was showing guaranteed cashback up to Rs 300. After making the payment, I only ended up getting a scratch card of 1 Gold Coin. WTF!! @AmreliaRuhez @GyanTherapy

  • Divyanshu_9683
    Truth_Saint (@Divyanshu_9683) reported

    ****** @Paytm @Paytmcare cancel these ******* tickets, I'm in very urgency please cancel it else I'll have to go consumer court for this behavior of yours. No customer support, nothing at all.

  • D_Star7744
    Deepesh Srivastav (@D_Star7744) reported

    ₹20,000 stuck in UPI 🚨 Txn on 09 Apr 2026 shows FAILED, but support says SUCCESS. Money neither received nor refunded. UPI Ref: 203601939280 Resolve ASAP or escalating further. @Paytm @TheOfficialSBI @NPCI_NPCI #UPI #RefundMyMoney

  • ketan_gupta66
    Ketan Gupta (@ketan_gupta66) reported

    @Paytmcare It's been two days and I still have not received any solution from your end, what kind of service you are providing to your customers??

  • choudhary_1073
    Amaan Choudhary (@choudhary_1073) reported

    @Paytmcare Still there is no Response till know waiting for 10 Hours. I want my money back it's Clear resolve the issue you made.

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytmcare Still waiting fr solution to my problem as I inboxed u

  • ParetoSimplifed
    TheSovereign (@ParetoSimplifed) reported

    @YusufDFI @paytm should help in collections at the straight of Hormuz @vijayshekhar

  • GodabaNikhil
    Godaba Nikhil (@GodabaNikhil) reported

    @PaytmTravelCare @Paytmcare My booking ID is 26409721944. Could you kindly initiate my refund? Your customer service number is not operational in Saudi Arabia, and I submitted this request a month ago. For the same flight my colleagues who booked via flipkart they received.

  • Tanay4518
    Tanay Chatterjee (@Tanay4518) reported

    @Paytm @AmreliaRuhez @GyanTherapy After reaching their customer support, they replied that I'm not eligible for this offer even after I only recharged 1 time in this month and the amount was 899 Rs. At least, don't make any fake offers to attract the customer.

  • aka__Batman
    Raghav (@aka__Batman) reported

    @PaytmBank @Paytm Hi , I did kyc for Paytm bank account 5-7 days back. Still not recieved update on that. Such a slow process and unreachable , I tried calling multiple times

  • RanajitTarafdar
    Ranajit Tarafdar (@RanajitTarafdar) reported

    @Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.

  • MOHAMMADAA34821
    MOHAMMAD AARIF (@MOHAMMADAA34821) reported

    @Paytmcare First you said refund processed, now saying “working on it”. Stop misleading customers. Refund still pending. No UTR provided. Consumer complaint already filed.

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