Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 2 |
| Haridwar, UT | 1 |
| Bhubaneshwar, OR | 1 |
| Agra, UP | 1 |
| Chhindwāra, MP | 1 |
| Jaipur, RJ | 1 |
| Ahmadābād, GJ | 3 |
| Yamunānagar, HR | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Paytm Care (@Paytmcare) reported@RealAnshul12 @OfficialSBICare @Paytm Hi Anshul, Waseem here. I can see you'd like to remove your saved card details. Please open Paytm > Menu (☰) > My Payment Settings > Settings/Saved Payment Details & Other Settings, then swipe left on the saved card/account and tap Delete. If you face any error, share the exact message via DM, and I'll assist further.
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Vinod R Saravaiya (@saravaiya_r) reported@Paytm @Paytmcare @PaytmBank Dear Sir, I hold your account and fix deposit with Paytm Bank, I want to close my Fix Deposit please guide me for the same
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Dhruv Patel (@Dhruv_Patel09) reported@AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill
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Vinay Prakash (@vinayp2000) reported@IntrCity avoid their service, its pathetic. Their contact No doeant work, the bus driver No theu share is fake, the bus tracking link doesnt work, if you are in a new place, high chances that you will miss the bus. @Paytmcare
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Saurabh Singh-YouTube Strategist (@saurabh_youtube) reportedhey @Paytm @Paytmcare problem is still not resolved
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Aftab Khan (@Aftabkhan_23) reportedThe @PaytmBusiness customer care is the shitest thing to exist, their AI customer executive is the worst, you have to explain the same issue to them again and again. They have no ethics. Looting their customer that's why Paytm's stats are this bad. @vijayshekhar @Paytmcare
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itsmesandy ☀️ (@sansin83) reported@Paytmcare my query still remains unsettled, plz help
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, We've escalated your issue to the relevant team and shall get back to you with an update
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Ashish Dwivedi (@AshishD69007140) reported@Paytmcare mam You can help me paytm se reliving letter chahiye mil nhi pa raha paytm customer care number nhi lagta email id not working & customer paytm hayring default please help me ashish Kumar employee code. 10125109 mo. 6392084254
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Zair Shamim (@zairgame) reported@Paytmcare Sir it's been 24 hours now. Still the issue is not resolved. Why is it taking so much of time.
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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Zair Shamim (@zairgame) reported@Paytmcare I have never thought that in this age of digitization, a simple grievance will take this much time to get resolved.The only assistance,as of now,I need is the resolution of my issue. If you want any information related to transaction,feel free to ask me.
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Astitva Singh Bais (@_astitvasingh_) reportedDear @Paytmcare i have raised multiple complaints about my ticket refund issue it's been week and still i have not received any update.
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it's me Amit (@_oyeamit) reported@Paytmcare What is this behaviour @Paytm Not even a proper reply from your side your team is working very slowly. My issue is not resolved yet @Paytmcare
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itsmesandy ☀️ (@sansin83) reported@Paytmcare the level of inefficiency you guys have,,,its been 3 days, my money is struck n u guys r not able to reply even, the most poor customer support