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Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 2
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • vaisays
    v@! (@vaisays) reported

    @Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working

  • braj_ki
    Braj Writes (@braj_ki) reported

    @Paytm @Paytmcare @UPI_NPCI I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details & the driver’s name. Pls help me connect with the driver. 🙏

  • iamlalit19
    Lalit (@iamlalit19) reported

    @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

  • RudraPa47903461
    Rudra Patra (@RudraPa47903461) reported

    Its nearly 3 months but paytm business can't solve my sound box problem. Worst to very worst service by ever by a company. They only assure to solve your problem but can't solve the problem. @Paytm @PaytmBusiness @Paytmcare

  • debasishpanda05
    𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported

    @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

  • ABHISTRON12
    Abhinav Vikram Singh (@ABHISTRON12) reported

    @Paytmcare review. The ticket was booked at 11:01 AM and cancelled at approximately 11:02 AM, within just 1 minute of booking. Please do not consider my refund issue fully resolved/closed yet. Kindly keep the case open and coordinate with Air India Express regarding the cancellation waiver

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    @Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you

  • VibhorSaunak
    ठा. विभोर सिंह शौनक🇮🇳 (@VibhorSaunak) reported

    @Paytmcare Redeeming process you care about but you really dont care about which you listed at your platform? Really this means S @Paytm also included in scams why you distributing #VakuLuxos coupons by your website? You should push them for fair customer dealing.

  • messiah_naughty
    bobby banerjee - the naughty messiah (@messiah_naughty) reported

    @Paytm you guys are a bunch of spammers. I keep getting emails from you though I never signed up for anything. And you don’t have a link to unsubscribe. Stop this **** immediately.

  • ranvijay1997
    RRP (@ranvijay1997) reported

    @MoCA_GoI @Paytmcare @Paytm please look this issue on priority I have already created the ticket - 200012774986

  • Vic_Vij
    vijay (@Vic_Vij) reported

    @Paytm @HDFC_Bank @vijayshekhar 📩 - However, we find that the transaction was made towards "HDFC Life Insurance" and we found that the Card holder Name was provided as "Vijay" and the Merchant Name was captured as "Vijay Shekar Sharma", due to KYC mismatch the letter was sent based on working captial policy.

  • pntrivedy
    Prerak | Sustainable Growth Coach (@pntrivedy) reported

    @Paytmcare why it says phone not supported when trying to login using my iphone xs max ios 18.7.10? It was working fine earlier. I have tried reinstalling app but no luck. I also have one ticket open since weeks with @PaytmMoneyCare Why such bad service? cc: @vijayshekhar

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @PaytmCare You are completely dodging the core issues: 1. Misleading UX: Why display a targeted "Get assured ₹50 cashback" banner on an active user's checkout screen if they are algorithmically ineligible? That is classic deceptive design (Dark Pattern).

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