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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 7
Chhindwāra, MP 5
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AN_SA90
    AN_SA 🇮🇳 (@AN_SA90) reported

    @Paytmcare Hi Team, There is no option to connect with a live agent on Paytm. Every time it shows me a ticket that is being worked. Why can’t you tell me the timelines by when can I expect a revert or refund on my issue. Will refrain next time to use Paytm for vouchers. @Paytmcare @Paytm

  • girish_khurana
    girish khurana (@girish_khurana) reported

    dear @Paytm your team send me a soundbox inspite of denied on call to your team.I am calling your customercare to take back the same but your AI-executive trying to force me to retain the same.Since 5 days I am trying to talk someone customer care executive but no one available

  • Saffron_is_
    Sandeep (@Saffron_is_) reported

    @Paytm @Paytmcare @Paytm I had a good amount of money in my Paytm Wallet. After changing my phone and logging into the same account, my wallet balance is showing ₹0. The money is missing. Please help me restore my wallet balance as soon as possible.

  • ravikchandar
    Ravi Chandar (@ravikchandar) reported

    @karaikude @Paytm I use generally Bhim after paytm issues last year. Have all options available though. Gpay, Amazon pay, phonepe etc. Use rare those. Today evening wanted to order something online where paytm has discounts that’s how got to know it’s down.

  • livingfree60
    Mehul Desai (@livingfree60) reported

    650.19 re credited to upi lite. Now for the balance either let me use it to make pmts or help get it credited back into my bank acct @vijayshekhar @Paytmcare

  • imsuryavanshi1
    प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported

    @Paytmcare Thanks @Paytm @Paytmcare my issue is resolved

  • shehzada_hayat
    Sarwar Hayat (@shehzada_hayat) reported

    I mistakenly Sent 3500 through @Paytm to a merchant. I had done transactions earlier too. I can not recall who the merchant is. I have his UPI and Paytm details. Please help @Paytmcare

  • sunilp3007
    Sunil Pandey (@sunilp3007) reported

    @Paytm UPI is down for the last two hrs? No payment is going thru.

  • I_DailyNews
    Illustrated Daily News (@I_DailyNews) reported

    @PaytmCheckin has simply abandoned no customer care number only non responsive bots. NEVER BOOK A FLIGHT TICKET VIA @Paytm

  • Subz2014
    Subodh (@Subz2014) reported

    @Paytm looks like your App’s not working, no payments happening.. @FinMinIndia

  • karaikude
    சிகை கொற்றன் 🖤❤️ (@karaikude) reported

    Is @Paytm down for last two hours? #PayTM

  • duak
    Kunal Dua (@duak) reported

    @Paytmcare requesting someone senior look at ticket 200012403933 - I am struggling to get through to whoever has handled the issue so far.

  • AmanSin23791564
    Aman Singh Parihar (@AmanSin23791564) reported

    Dear @Paytm, it’s been 5 days since I reported my ticket refund issue. No update, no resolution. Is this the level of customer support users should expect? Kindly resolve this issue immediately. @Paytmcare #Paytm #Refund #CustomerService

  • PainKillerGSV
    PainkillerGSV, MDS (@PainKillerGSV) reported

    unable to login or transact on @Paytm ? what happened ? Have they run away with my money ?

  • meme_junkiee
    Magadh (@meme_junkiee) reported

    @Paytmcare bc I can’t access my account ?? Wtf is wrong with you ?

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