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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
New Delhi, NCT 2
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • _avpl
    nobody💀 (@_avpl) reported

    @Paytmcare Nobody seems to be following up my issue, atleast give me a number where i can reach your support team. How can a transaction be in pending status even after 72 hours? I don't want an update anymore, i want my refund, otherwise ready to pay the fine as per RBI after T+5 days.

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.

  • urskondaiah
    kondaiah bollineni (@urskondaiah) reported

    @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

  • as_010399
    as (@as_010399) reported

    @PaytmBank I want my Paytm bank statement for the month of February 2022. Help me with the same. @Paytm @Paytmcare

  • beingamaankhann
    Amaan khan (@beingamaankhann) reported

    @PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…

  • VoteMulkraj
    MULK RAJ ANAND (@VoteMulkraj) reported

    This is a clear case of service downgrade and misrepresentation. Customers paid for AC Sleeper comfort but received a completely different service without prior notice. Requesting immediate intervention, investigation, and appropriate refund/compensation. @Paytm @vijayshekhar

  • ChoudharyShivom
    Shivom Choudhary (@ChoudharyShivom) reported

    @Paytmcare sabse bekr service without any thing they are sending sound box and automatic taking charge from my bank please look it into this mattar.

  • MrAnkit26599
    Ankit Barnwal🇮🇳 (@MrAnkit26599) reported

    @Paytmcare regarding Paytm for Business, it's very harrassing for me, my money hasn't been settled in my bank account for 30 June 2026. Pls help

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @vijayshekhar @PaytmBusiness @Paytm fraud service by paytm deduct my amount without my consent and after 10 days not customer care anything response. Please do not ay one trust with paytm when any days he debited your amount without your consent then you will frustrated fraud Pay

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.

  • devkumar89500
    Dev Kumar (@devkumar89500) reported

    accidentally deleted my old KYC account on my registered number, and now a fresh new account has been created automatically. Your support emails are not working and calls are not connecting. Please help me restore my old account. Urgent!⁠ @Paytm @Paytmcare

  • orpcyOnX
    chintuu (@orpcyOnX) reported

    @Paytmcare Thanks for your reply sahil, the issue is resolved just now. I deleted the Macrodroid App, then Paytm is working fine now

  • HamzaVajihi
    hamza vj (@HamzaVajihi) reported

    I have complaint for soundbox since 5 days but no one responded. Is this your service...?? @Paytm @PaytmBusiness Your request for ticket number 500010050375 has been received. We will review the details and update you within 1-2 days. Regards, Merchant Helpdesk Paytm Payments

  • AshishD69007140
    Ashish Dwivedi (@AshishD69007140) reported

    @Paytm I can my help me paytm se reliving letter chahiye mil nhi pa raha customer care number & email not accept default number paytm please help me ashish Kumar employee code. 10125109 mo. 6392084254

  • indiaredeem
    Nemo🐠 (@indiaredeem) reported

    @Paytmcare Respond to the customer !! not me @CaneCitizenUno

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