Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 3 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
| New Delhi, NCT | 1 |
| Haridwar, UT | 1 |
| Bhubaneshwar, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mohd Samsuddin (@Samsud_) reported@Paytmcare @Paytm even when customer care called the moment I said I wanted to deactivate the Soundbox the call was disconnected. Another representative called back I explained everything again and I was told the issue was resolved but nothing was actually done I'm still being charged every month
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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Abu Qumar (@QumarShaikh) reported@Paytmcare If the merchant received the payment, share a settlement/transaction ID or proof I can show them. Why should the customer keep running between Paytm, the bank & merchant? I paid via Paytm—please coordinate with your merchant and resolve it. Ref: 619609903653
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Human First (@venkat1962) reported@AnuragC1106 @Paytm dump paytm and for Gpay...problem solved
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Aakash Goyal (@AakashG0yal) reportedMaybe @Paytmcare @PaytmCheckin @Paytm should rename "Customer Care" to "Customer Ignore." It's been 10+ hours with zero response. Is acknowledging a customer's refund query really that difficult? Still waiting for an update on Booking ID: 27255988499.
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Aiden ahmed (@GameDoor3) reported@Paytmcare is there any problem with my number I am not able to login it keeps saying something went wrong This number +91 9678377020
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AV (@Indianyouthh) reported@Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!
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Manisha Jha (@manisha20jha) reported@Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution
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IndusInd Bank (@MyIndusIndBank) reported@mansoorrocks786 @Paytm Dear customer we apologize for the inconvenience caused. We Would request you to kindly coordinat with PAYtm team for any concern regarding PAYtm FD account.
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Bhola (@Arpit0717) reportedPls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda
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ashleysha yesugade (@ashleysha) reported@Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!
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Sk Sen (@ShivendrSen) reported@Paytmcare How many days paytm take to resolve my problem?
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Vishal anand (@Vishalanand451) reported@Paytmcare Call me it's urgent I can't login my account since 3 days Kindly check dm i share my contact number
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare Why 6 days it is your work to do not my Why should I wait. Has I taken any loan from you. As per customer rules you can’t hold any customer without any reason. Kindly refund my amount by EOD. Else I will see u guys
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Kuldeep Saini (@kuldeepsaini_23) reported.@PaytmBank @Paytm Can you help me, I have some money in my account