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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • GaneshDompaka
    Kohlified Gani (@GaneshDompaka) reported

    One of the worst experiences with no proper way to connect with a real customer support Every issue gets stuck with an AI chatbot loop,booked flight and need resuceduling but it's not happens When it’s your money, you need human help, not endless automation. Fix this! @Paytm

  • BinaySomesh
    jay (@BinaySomesh) reported

    Booked a flight on Paytm and had to cancel getting a refund has been a nightmare. No real customer support, just a useless chatbot that goes in circles with no resolution. No option to talk to an actual person. If you value your time and money, think 2.@Paytmcare @Paytm

  • BinaySomesh
    jay (@BinaySomesh) reported

    @vijayshekhar the Care facility for the @Paytmcare has been worst i have created ticket for last 3 days no action is taken. The IVR never connects to any person. The support is zero. I have been a customer for 7 years. Booked 1000 of flights . One i had to cancel and you are not

  • _ANIKET_HEMADE_
    Aniket Hemade (@_ANIKET_HEMADE_) reported

    @Abhinav27517819 @Paytmcare I am a Paytm merchant and my settlement is not undertaken by Paytm since the 24th of April 2026, the day Paytm bank licence is declared cancelled by the RBI and there is no response from the customer support after tons of messages and calls, initiated from my end. @Paytmcare

  • Joel005003
    Joel Joel (@Joel005003) reported

    Avoid using @Paytm for bookings. My refund (Booking ID: 26895052700) was initiated on 16 April and still not credited after 13+ days. No proper response despite repeated follow-ups. This is harassment and unacceptable service. RBI complaint filed. Expecting immediate resolution.

  • _ANIKET_HEMADE_
    Aniket Hemade (@_ANIKET_HEMADE_) reported

    @Paytmcare stop fooling around and misusing merchant payments! I have been reaching out to your customer support team and not getting any resolution on my payment on hold since 24th of April 2026, precisely the date your licence was cancelled by RBI.

  • vikash_sin41545
    Vikash singh (@vikash_sin41545) reported

    Booking id-26884742222 @Paytmcare Query resolve kb tk ho jayega with clarification?? bakwas services customer care no support

  • swapandya_27
    स्वप्निल पंड्या (@swapandya_27) reported

    @Paytm @Paytmcare Hi team, I purchased a valid Paytm pass for my booking of flight in the month of december and I have proof from your help and support a screenshot clearly suggested that the Paytm travel pass benefits are eligible for this booking.

  • vikask063
    Vikas kumar (@vikask063) reported

    Hi @PaytmMoney @Paytmcare Please help to update my mobile number in my paytm money account so that I can access my mutual funds

  • rajeshm15918645
    rajesh malhotra (@rajeshm15918645) reported

    @Paytmcare Dear sir you are not demanding any details via direct DM so I request you to please resolve my issue as soon as possible

  • OmShukl78340424
    Om Shukla (@OmShukl78340424) reported

    @Paytm @narendramodi Fraud company he do not buy any digital service from it they will do scam with you big warning to everyone don't buy

  • Joel005003
    Joel Joel (@Joel005003) reported

    @Paytmcare @Paytmcare This issue has been pending since 16 April and I still haven’t received my refund. Multiple follow-ups have only resulted in repeated “we are checking”responses. Please provide the refund ARN/UTR number and confirm when the amount will be credited. @jagograhakjago

  • lodha_gourav
    Gourav Lodha (@lodha_gourav) reported

    @Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.

  • PradeepKum64193
    Pradeep Kumar Swain (@PradeepKum64193) reported

    @Paytmcare @PaytmBusiness Dear Paytm Team, I had already raised a request on 20th March regarding terminal de-installation, but till now no action has been taken. It has been a very poor experience. Your after-sales service is extremely disappointing and there is no proper support even after multiple foll

  • jitendra_j60875
    Jitendra Jpg (@jitendra_j60875) reported

    @Paytmcare @Paytm abhi tk problem solve nhi kre time pe time diye jare h

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