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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • 0x_devesh
    Devesh Jha 🕉️ (@0x_devesh) reported

    @PaytmBusiness @vijayshekhar @Paytmcare If you don't want to keep customers, then why do you have the platform, just end it. AI has been deployed in the name of customer care, it is not able to handle it, will customer all die out of frustration? I had just one small complaint that the money is coming directly into my account. Why do I need a business account? If I want to receive payment directly, then I can do it through any normal UPI.But you people or I closed your FIR directly without any solution, what nonsense is this?

  • Avijit_Das
    Avijit Das 🇮🇳 (@Avijit_Das) reported

    @Paytmcare Hello Hemant, I have got some response in DM. It assumes that the problem is with the user. It assumes 1) my app is not up to date & 2) I had unstable connection. Good luck improving your service with that attitude.

  • diliptripathy
    Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported

    @Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .

  • SarthakRohilla2
    Sarthak Rohilla (@SarthakRohilla2) reported

    Dear @PaytmBusiness what’s ur problem Every month mera charge kat rha h itne bar complain kra chuka hu close my box but no response @Paytm @PaytmBusiness scammer ho tum #paytm #paytmbusiness

  • NeerajSanwal999
    Neeraj Sanwal (@NeerajSanwal999) reported

    @Paytm @Paytmcare @PaytmBusiness worst services. No human to talk. Only AI supported customer care number. They have put my account on hold and amount not settled it to my bank account yet for last 3 days.

  • SURESHK63423824
    SURESH KUMAR (@SURESHK63423824) reported

    @Paytmcare When will Paytm Payment Bank customer deposits be processed?

  • iam_Rah12627
    Reddy (@iam_Rah12627) reported

    @Paytmcare the flight ticket is cancelled on medical emergency and you took all the deducted amount and didn't even refunded back what a pathetic support

  • PankajDebnathWB
    Pankaj Debnath (@PankajDebnathWB) reported

    Dear @Paytm @Paytmcare Paytm Gold is a third-class service for retail investors. Invest ₹100,000: • Pay 3% GST + platform charges. • Sell immediately and lose another 4–6% due to the huge buy/sell spread.

  • rawat_divanshu
    Divanshu Rawat (@rawat_divanshu) reported

    What a pathetic customer service is thi, @Paytm? I asked why the minimum order value wasn't mentioned in Flipkart's T&Cs, and your executive is just reading back the voucher terms instead of answering my question.

  • Ram009999
    Venkat (@Ram009999) reported

    Dear @Paytmcare Booked a flight for 20 July, but due to an apparent error in the booking application, my ticket was issued for 27 July instead. This has caused serious inconvenience. Despite raising the issue, it remains unresolved I request the concerned team to resolve.

  • Shib15478
    Suvendu Mohanty (@Shib15478) reported

    @Paytm @Paytmcare @sbigeneral Renewed my car policy using Paytm platform with SBI general insurance. The policy issued had wrong name. Despite filling up all details correctly, how can the name become wrong? Pathetic service from Paytm and SBI general insurance.

  • Samir_N_Gangar
    Samir Gangar (@Samir_N_Gangar) reported

    @Paytm the most pathetic service- its a scam I booked a flight from mum - blr, when i tried to check in, it said it was cancelled, no one contacted, neither is there any helpdesk to answer your queries, you will just be redirected by the ivr from one extention to another

  • nms_travels
    NAEEM AND SONS TRAVELS (@nms_travels) reported

    @Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA

  • i_m_hemz
    Hemz (@i_m_hemz) reported

    @Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @Paytmcare How long will you be providing repeated computerise message if you can't provide a service shut off your services.. ek simple transaction your app is showing that the code is already used but the code hasn't been used yet.. it's been 2 days already since the complaint was raised

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