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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • vikash_sin41545
    Vikash singh (@vikash_sin41545) reported

    Also, your AI chat support has not been helpful and no callback has been arranged despite multiple attempts. Kindly arrange a callback and resolve this issue urgently @Paytmcare call me please

  • pranjal795
    Pranjal Agrawal (@pranjal795) reported

    @Paytm @PaytmBusiness POS issue is now resolved and new machine is working. However, ₹3008 taken by agent Vishnu Sagar (+91 8770862325) under false pretext is still unresolved. Requesting refund and strict action against the agent. Ticket: 500007902909

  • ketanmehra05
    Ketan Mehra (@ketanmehra05) reported

    @Paytmcare Please help in this. I have been struggling to get my refund from last 45days but either they aren’t responding or giving new excuses. Is it so difficult to get refund of a cancelled flight? Instead of giving damages, they aren’t even giving original refund. @DGCAIndia @RamMNK

  • KindXeeker
    Agni (@KindXeeker) reported

    @Paytm It should be permanently shut down, and Vijay Shekhar Sharma and his team must be held accountable and prosecuted for all offenses that have harmed innocent Paytm customers.

  • JaiyeshChahar
    Jaiyesh Chahar (@JaiyeshChahar) reported

    @Paytm @Paytmcare , why does your chatbot such an idiot. I am saying again and again please let me contact to a real person if you are not able to solve the problem, but it is stucked in a loop. Please hire a good AI engineer who can make a better AI chatbot. And let me know how I can contact a real customer support human agent?

  • rashid_levant
    Mohammad Rashid (@rashid_levant) reported

    @Paytmcare I have already sent in the chat , please check when i am trying to close it , it says active service i.e poonwala fincorp loan

  • razor_2005
    RAZOR (@razor_2005) reported

    @Lokky_9587 @Paytm Same here a large amount is stuck in Paytm payments bank.And there is no way to get them.All transactions from that bank account is getting failed and even paytm payments bank app doesn't let me login keep giving me errors

  • RamKolariya
    Ramkishor Kolariya (@RamKolariya) reported

    @Paytmcare My name is Ram Kishore, the soundbox device in my shop is not working since many days, paytm executive not responding. First complaint on 21st Aug, ticket number 500007925714, this ticket was closed with any response or intimation. Complaint not resolved. Pathetic

  • RamKolariya
    Ramkishor Kolariya (@RamKolariya) reported

    @Paytmcare Ticket number 500008007944, paytm executive asking for happy code without solving the problem, irresponsible behaviour from pathetic paytm people

  • IAmMishraJi1992
    Ashu (@IAmMishraJi1992) reported

    @Paytmcare Unable to access your DM. How do you plan to fix this issue? I need the cashback of Rs 50 ASAP.

  • lodha_gourav
    Gourav Lodha (@lodha_gourav) reported

    @Paytm Posting regarding my Paytm business sound box. I am assured for charges free box for my business. But charges applied several times. I am several Shops and box I am thinking to close all the sound box if not resolved the problem properly in time.

  • tripathi_sahdeo
    Sahdeo Tripathi (@tripathi_sahdeo) reported

    @Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu

  • Mr_abhi9
    Abhinav Mishra (@Mr_abhi9) reported

    @Paytm @Paytmcare @PaytmBusiness What’s worse is when you try to discontinue a service, they keep pushing and forcing you to continue instead of respecting your request. This is not the kind of customer experience users deserve.

  • AyanExperts
    Ayan Experts (@AyanExperts) reported

    I’m frustrated with Paytm Merchant services. My payment amount is still not settled, and there is ZERO response from customer support. This is completely unacceptable for a business platform. @Paytm @Paytmcare please look into this urgently and resolve my issue. #Paytm #PaytmMer

  • roflnehruu
    Nehru (@roflnehruu) reported

    @Paytmcare @Paytm @PaytmBank I am trying to close my Paytm payments bank account permanently but I'm not able to login. Also I had raised a similar request a year ago where I was told that the account will be closed but I can still see it active.

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