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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 7
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • GSC1971
    Gyanendra Singh (@GSC1971) reported

    @Paytmcare I am unable to login in paytm. Paytm unable to send OTP on my registered number. I am in 5G network area.

  • atharva_ln
    Atharva (@atharva_ln) reported

    Small businesses get hundreds of Paytm payments, but most of it just stays as numbers. What if Paytm could analyse those payments and tell them: “Sales are down this week” “6–9 PM is your busiest time” “Saturday is your best day” @Paytm @SarvamAI @Hack_Culture

  • ram_07Narra
    Ram Narra (@ram_07Narra) reported

    UPI made payments effortless. I’d build Paytm an AI agent that understands your money, remembers context, explains charges, fixes failed payments, and acts on your intent. From “Where did my money go?” to “Fix it for me.” One agent, not a dashboard. @Paytm @SarvamAI @Hack_Culture

  • im_VinayGoswami
    Vinay Goswami (@im_VinayGoswami) reported

    Hi @Paytmcare iI am unable to log in to my Paytm account; can you help? None of your numbers are connecting.

  • happiefy
    Happiefy (@happiefy) reported

    @Paytm @Paytmcare most pathetic service ever need to file case in consumer forum because they are fooling people doing fraud took Money and no response will go consumer forum if thy don’t remove that bus from plateform and give me 10x compensation our family still there waiting

  • prajjwal2051__
    PrajjwalWhoCodes (@prajjwal2051__) reported

    What would I build for @Paytm ? An AI-first layer for India’s next billion users, powered by @SarvamAI. The goal: make payments + financial services easier to understand and access across Indian languages. I want to build something useful beyond the hackathon. @HackCulture

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    What a useless company @Paytm is. Their @Paytmcare customer support is worst. Will take all the details and won’t respond till 36 hours. Bhai company band kardo agar chala nahi sakte to.

  • techguruashwin
    Ashwini Kumar 🇮🇳 (@techguruashwin) reported

    @Paytmcare Received the refund yesterday thnx for help

  • AakifUlla
    Mohammed Aakif Ulla (@AakifUlla) reported

    @Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning

  • urstrulysanni
    Urstrulysanni 🩷 (@urstrulysanni) reported

    Worst service @Paytm

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    @Paytm @Paytmcare @PaytmBusiness I submitted my PAN, Udyam certificate and 6 months’ bank statements for verification, yet after 15+ days my limit remains ₹1 with no proper resolution. You can dispatch a Soundbox to my address, but you cannot resolve the basic issue preventing me from accepting payments?

  • Arpit0310
    Arpit (@Arpit0310) reported

    @Paytmcare Hello Paytm, Please explain why do you want to look into the issue only when someone has already made the booking, why don't you rectify the errors wherein your potential customers will get duped due to misleading Promotions. I've already DMed you and no response yet.

  • shubhagrawal205
    Shubh (@shubhagrawal205) reported

    @PaytmTravelCare @Paytm This is a follow-up regarding my refund for Booking IDs 22574209687 and 22487522684, which has been pending for over 2 years. Your team acknowledged the issue and confirmed that the refund details were being investigated (1/3)

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare When it will be resolved. It more than 5 days what is the issue could you pls explain

  • kalydaas
    Danda Baaz (@kalydaas) reported

    And clearly no option to fuel complain or talk to someone over the phone make process easy for people who use your service… @Paytm @Paytmcare

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