Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 1 |
| New Delhi, NCT | 2 |
| Haridwar, UT | 1 |
| Bhubaneshwar, OR | 1 |
| Agra, UP | 1 |
| Chhindwāra, MP | 1 |
| Jaipur, RJ | 1 |
| Ahmadābād, GJ | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Brundha (@brundhareddy24) reported@Paytmcare @Paytmcare Can you please respond to this issue ?? @allianceair has cleared the refund from their end and provided the screenshot aswell
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Jeet Rathod (@Jeet_Rathod7) reported@Paytmcare @AmarSax15086853 Pls revert & help 100 times messaged but no response
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Amaan khan (@beingamaankhann) reported@PaytmBank Hello @Paytm @PaytmBank i have transferred a amount to my brother’s number yesterday it was a old number which was linked with paytm payment bank now that money has been stuck please help to get my money back…
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Ritwick Ghosh (@RitwickGhosh3) reported@Paytm @Paytm There is no proper reply over DM. Help me to connect in call with an agent.
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Mohit Verma (@MohitVe74672466) reported@Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing
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Om Ujjwal (@omujjwal121) reported@Paytmcare I really want to connect to Paytm customer care for deleting an automatic payment which I am not able to do at my end using app. Pls connect me with an agent not a AI chatbot.
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Khoj Khabari (@SatishPathakCSC) reported@Paytmcare @PaytmMoney I need a customer care call for my issue about SIP. I have tried all option but could not be possible to connect please help about my SIP its a big amount
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Mohammad Zeeshan (@ZeeshanFazil) reported@Paytmcare Hello Sahil, when can i get the refund ? I have deducted another Rs.649 due to NACH failure for the other EMI. So far i have been deducted with Rs. 1298 because of this issue. Who will compensate it?
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Shreegas_Pune (@ShreeGas_Pimpri) reported@Paytmcare since years now we have been requesting for a sound PoS machine. Existing machine is not working since years now and even after repeated follow up with your lethargic third class local team there is absolute disregard to our concerns except fake commitments.
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Virendra Singh (@virurathore024) reported@Paytmcare It's been more than a month since I started encountering Error 61007 on Paytm. Despite trying every suggested fix, the issue remains unresolved. Interestingly, all other UPI apps are functioning without any problems on the same device. Requesting your team to prioritize this matter and provide a permanent resolution as soon as possible.
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Siddharth Kumar Choudhary (@iamskcofficial) reported@Paytmcare I am trying to withdraw my money from many days but I am not getting any help from @Paytmcare @Paytm
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Zair Shamim (@zairgame) reported@Paytmcare Sir it's been 24 hours now. Still the issue is not resolved. Why is it taking so much of time.
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Ajay (@hello_ajayrawat) reported@Paytm @Paytmcare I am unable to see my food wallet balance in the app. Please help.
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Bhumi Morkar (@BhumiMorkar) reported@Paytmcare How are we expected to connect to customer care when there is no point of contact for helpline number. My flight has been cancelled 15 days back and still no notification or refund. What is this Paytm?!
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Gforgoat (@bigheadsayshi) reported@Paytmcare @Vrindavana2025 My issue hasn’t been addressed wow @Paytmcare its been more than 10-12 hours
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