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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 7
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ys_2800
    Yash Sharma (@ys_2800) reported

    @Paytmcare Issue resolved but this mis happening taken by merchant.

  • anushabansal14
    Anusha (अनुशा) (@anushabansal14) reported

    @Paytmcare Waited 5 days already, when can I expect you to contact me? Kindly HELP

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare You are losing customers because of this mistake in the code. People are earning money by posting fake videos of how to solve the malicious app error. Hire better developers!

  • delphspet
    Bébé Crow (@delphspet) reported

    @Paytm @Paytmcare could you please look in to this 'phone not supported' error? I have been trying to login from many dayss!!! I have tried reinstalling it. I have raised ticket twice, nada. They all are giving same repeated ans, try another device. I ain't gonna buy new phone!

  • noxiousgiri
    Giri Sai (@noxiousgiri) reported

    @Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket

  • zaheirkhan
    zaheir crazy (@zaheirkhan) reported

    It's been 3 days since I emailed @PaytmCare (Case ID/Email Sent) regarding my hidden wallet, but no reply. Their customer care calls disconnect automatically saying 'number not registered' and AI chat is useless. Need urgent resolution. @Paytm @PaytmBank

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently.

  • karanagarwal14
    karan agarwal (@karanagarwal14) reported

    @Paytmcare 5 days passed still we haven't reached anywhere this just feels deliberately delayed on such a simple issue.

  • bishtvicky2005
    Vicky (@bishtvicky2005) reported

    @Paytmcare Hey, if you don't replace/refund my google Play redeem code ill be filing a consumer court report later todday. Its been a week I'm not going to wait forever for it. Resolve my issue or make it clear if you are interested in resolving or not

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @RamMNK @paytm @paytmcare Really mentall harssament by paytm team for not procesing of refund. Airline team confirmed they will process the refund but paytm team not ready. Sir, please help on this my Paytm Booking ID : 27345517995

  • BilalSaqibi
    بلال رضا (@BilalSaqibi) reported

    I’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.

  • TenMinuteSW
    tenminutes (@TenMinuteSW) reported

    Hi @Paytm can you pls help me resolve this" device environment is not correct " bug?

  • PramodM54521118
    Pramod Maurya (@PramodM54521118) reported

    & when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytmcare why buyin soundbox compulsary with QRcode service. Your silence proves ur MALIGN INTENT. U hv instructed ur REGIONL Mangrs 2nt allow sell QR scannersseperately n force merchats 2buy soundbox for 999rs. Iam reporting this to @RBI how u forcin small biz 2buy soundbox

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare Stop sending automated bot replies claiming a completed transaction is 'pending'! Read my issue: I am pointing out your app’s technical routing glitch, not asking for transaction status. Stop deflecting and provide a manual response from a human representative!

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