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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Dh83150Dheeraj
    Dheeraj Rajawat (@Dh83150Dheeraj) reported

    @Paytm why I am notable to connect customer care my 4500rs extra deduct

  • sujitagrl
    SKA (@sujitagrl) reported

    @Paytm upi ref number 404605783172 not received on my account. In app amount is received but went to different account which I am unable to access. Please help

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

  • SiddharthPalla2
    Siddharth Pallav (@SiddharthPalla2) reported

    Hi @Paytmcare, my father's phone has been stolen along with the SIM linked to his Paytm UPI account. We need to block the Paytm/UPI access immediately to prevent any misuse. Please assist us urgently with the quickest way to secure the account. DM open.

  • Ram009999
    Venkat (@Ram009999) reported

    I want full refund this is because of your technical issue iam facing problem now @Paytmcare @Paytm @IndiGo6E

  • himanshu082007
    Himanshu Rathore (@himanshu082007) reported

    @Paytm @Paytmcare I’ve been trying to reach your support for days with no response. • No reply to my DMs. • The Help & Support section only gives AI responses and doesn’t let me raise a support ticket or connect with an executive.

  • madhusgowda_
    Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported

    Even after verification is completed it is showing failed to verify number. I am using BHIM from its initial releases but now I am facing pathetic experience. Where as i didn’t find any issues with @PhonePe @Paytm @GooglePayIndia

  • bhupimidha
    MIDHA BHUPINDER 🕉 (@bhupimidha) reported

    @Paytmcare @OfficialSBICare kindly help

  • BrownBoi07
    Abhi$hek Hindustani (@BrownBoi07) reported

    @Paytmcare I would request every person to not use paytm to book bus tickets. They provide a departure time and the bus leaves 2 hours prior without any notice or information and the bus operator will say contact @Paytm for any issues as it's not their fault.

  • Ankitparihar_
    Ankit Parihar (@Ankitparihar_) reported

    @Paytmcare @Paytmcare Hi Chetan Still not resolved If u take this much time my gold voucher will expire Otherwise credit that money to my paytm wallet instead of gold if u r not able to resolve issue.

  • mohitsachdeva21
    Mohit Sachdeva (@mohitsachdeva21) reported

    @Paytmcare Why 6 days it is your work to do not my Why should I wait. Has I taken any loan from you. As per customer rules you can’t hold any customer without any reason. Kindly refund my amount by EOD. Else I will see u guys

  • astik01x
    Astik01x (@astik01x) reported

    Pathetic service by paytm, My credit card bill payment via Paytm is stuck 'Pending' for around 2 days, Due date is in 2 days. App ticket raised but no human response. Phone helpline is automated and repeatedly points to useless chatbot. Please resolve immediately. @Paytmcare

  • 0x_devesh
    Devesh Jha 🕉️ (@0x_devesh) reported

    @PaytmBusiness @vijayshekhar @Paytmcare If you don't want to keep customers, then why do you have the platform, just end it. AI has been deployed in the name of customer care, it is not able to handle it, will customer all die out of frustration? I had just one small complaint that the money is coming directly into my account. Why do I need a business account? If I want to receive payment directly, then I can do it through any normal UPI.But you people or I closed your FIR directly without any solution, what nonsense is this?

  • Luckiestone04
    TheIndicSphereX (@Luckiestone04) reported

    @Paytmcare Merchant who is receiving 1000 of transaction everyday, why he will contact his bank for me...@Paytmcare Waseem ..Do you really think this ? He is simply saying i have not received the money & I cant help further .

  • Jigneshlakhara
    jignesh lakhara (@Jigneshlakhara) reported

    @Paytmcare My mob no. is 9428029250 App is not working from last two days. While opening app suddenly error shows and automatic close.

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