Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cochin, KL | 1 |
| Shillong, ML | 1 |
| Pune, MH | 1 |
| Chhindwāra, MP | 6 |
| Noida, UP | 1 |
| Pānīpat, HR | 1 |
| New Delhi, NCT | 6 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 1 |
| Indore, MP | 1 |
| Kanpur, UP | 1 |
| Jaipur, RJ | 2 |
| Chennai, TN | 1 |
| Shimla, HP | 1 |
| Port Blair, AN | 1 |
| Lucknow, UP | 1 |
| Kolkata, WB | 2 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reportedYour fcking agent came and activate the sound box witha limit of Rs. 1. What did you fking do with the pan, udhyam and 6 months statement since 1 month? Fking close my business account permanently if you can't help... It was a mistake @PaytmBusiness @Paytmcare @Paytm
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Harsh A Notariya (@harsh_notariya) reportedWtf @Paytmcare @Paytm There is no way to contact a human for customer support? Your AI raised a ticket, which promised a reply from an agent in 6 hours, but there was no reply for more than 24 hours. Your customer care number is unreachable Please reach out to resolve my query asap
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Vinayak Naik (@vinayaksn) reported@Paytmcare @vijayshekhar Paytm is a good app. I hope the developers take a note of this and fix the issue.
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Malhar Jivrajani (@SimplyMalhar) reported@Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!
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furqan ahmad (@FurqanFahmad) reported@Paytmcare @Paytm device environment not correct after doing all possible solutions. Please help me to reach out from this error.
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Atul Handa (@dratulhanda) reported@Paytmcare I am unable to access PayTM for the past few days. I raised a complaint video ticket number 200012721774 on 24 August, yet the issue still persists. This is to escalate the issue.
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StriKeR (@MassStrikeR) reportedHi @Paytm Yesterday purchased Valorant Points voucher but the code is incorrect or unable to redeem. Could you please kindly process the refund? The money stuck and unable to contact to customer care as only your chatbot replies. #paytmservice #paytmvalorantpoints
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Mounik Narasimha (@mouniknarasimha) reported@Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.
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Vikas Sharma (@Vikass_BJP) reported@Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you
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Vikas Sharma (@Vikass_BJP) reportedBloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm
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Ayyappan (@ayyappan_pal) reportedHello Team @Paytmcare can you please provide an update on this? Only telling you are working , but no solutions
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Shailja Nandan Mishra (@mishra_sn1) reported@PaytmCheckin @Paytmcare URGENT! Booking ID: 27498426894 - Payment processed at 10:50 AM but confirmation STILL PENDING. My flight departs TODAY at 7 PM (GOP→DEL). I don't have my ticket yet! This needs immediate resolution NOW. Please help! 🆘 #PayTMTravel
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Prashant Bhandari (@pbhanda) reported@shauryachhabra @Paytm @Paytmcare The cibil dispute resolution is quite effective. My issue was resolved in 5working days
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dume.ai (@Dumeai_) reported@Paytmcare booked @flyspicejet flight with you. But flight is delayed by 6 hrs. no communication provided for delay and no alternate option provided. And no option to cancel also. Please help me cancel the flight with full refund booking id 27326090561
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@Sachin Vaishy (@VaishySachin) reportedBut bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst