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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Guptaji7Ji
    mr_om_098 (@Guptaji7Ji) reported

    Why are you not replying me please help me @Paytmcare

  • satyamsahni0
    Satyam Sahni (@satyamsahni0) reported

    @Paytmcare Resolved my problem already

  • RickRick1580144
    Rick Grimes (@RickRick1580144) reported

    @the_cycledad @Paytmcare What’s the issue here ?? it’s his shop, he can do whatever the f he wants to. If that’s a problem you can go to another shop. Tagging paytm as if there is a massive fraud going on..

  • MrJamesCat
    Silly cat (@MrJamesCat) reported

    @Paytmcare @jagograhakjago @consumerforum_ please help me

  • Guptaji7Ji
    mr_om_098 (@Guptaji7Ji) reported

    @Paytm @Paytmcare please help me i can't do any transaction 🙏😭

  • rishi_vns
    RISHI (@rishi_vns) reported

    Team Paytm such an ignorance of serious customer requests could be very fatal for you, customers will also start ignoring you one day @Paytmcare @Paytm @NPCI_NPCI

  • anshtrused
    CaptainNadine196 (@anshtrused) reported

    @Paytmcare Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service

  • KulshreshthK
    KKinDel (@KulshreshthK) reported

    @Paytmcare @khan140133 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare @Paytmcare I am struck with the paytm gold, not able to sell due to unresolved issue. Can you expedite the resolution?

  • AnkitSi82291903
    Ankit Singh (@AnkitSi82291903) reported

    @PaytmCare @vijayshekhar My business settlement of ₹25,000 is being held (Ticket ID: 500008445093) without any proper support. I’ve submitted the documents but no response yet. This is affecting my work. Please UNHOLD my money immediately! #Paytm #PaytmCare #BusinessSupport

  • Avinashpuniya27
    Avinash (@Avinashpuniya27) reported

    @Paytmcare Appreciate the response @Paytm @Paytmcare, but this issue has already been ongoing for will be close to 2 months within the next 10 days.Since then, I’ve continuously followed up through tickets, escalation, and emails. At this point, I would really appreciate a concrete update.

  • PIYUSHRAWA73030
    PIYUSH RAWAT (@PIYUSHRAWA73030) reported

    @Paytm i was trying to deactivate my soundbox from last 3 months paytm you have a worst support team ever and specially your AI bot on call 🍰 @RBI please help me to deactivate my soundbox they are charging me every single month for no use and I want a strict action

  • VARADAR36779348
    VARADARAJ (@VARADAR36779348) reported

    @Paytm @Paytmcare @vijayshekhar 4 days unable to transact due to “Malicious app found” error. No proper customer care response, no support, no solution, no direct contact or callback from Paytm. The issue is dragging in a very lethargic way while customers suffer.

  • MrJamesCat
    Silly cat (@MrJamesCat) reported

    hi @Paytm @Paytmcare , i booked 2 flight tickets earlier today. You guys did not send me my flight tickets but the money is gone from my bank. On contacting, nobody picks phone but only AI bots. I have raised multiple ticket concerns, all of them say "unable to help you".

  • abhishekh_gupta
    Abhishek (@abhishekh_gupta) reported

    @Paytm Hi team need to speak to someone urgently regarding a fradulent activity please help what’s the customer service number ???

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