Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmadābād, GJ | 3 |
| New Delhi, NCT | 1 |
| Yamunānagar, HR | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
| Hyderabad, TG | 1 |
| Dārjiling, WB | 1 |
| Bengaluru, KA | 1 |
| Ahmedabad, GJ | 1 |
| Alīgarh, UP | 1 |
| Qādiān, PB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare As a customer, how is one expected to trust the platform when the chatbot and customer support provide completely contradictory information? @Paytm
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WAKA (@wasimak010) reported@Paytmcare I have booked and cancelled ticket on Irctc website and payment done via Paytm QR code scan but after cancellation on 30.04.2026 still refund amount not received in account, so please do needful.
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Akash Sharma (@AkashSharma1406) reportedHi @paytmbankcare @Paytmcare @Paytm I am trying to get cancelled cheque for my Paytm Payments Bank account for some validation and bank change process but not able to get as all the services related to PPBL are down. Please help me to get it as it is urgently needed.
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Silly cat (@MrJamesCat) reportedhi @Paytm @Paytmcare , i booked 2 flight tickets earlier today. You guys did not send me my flight tickets but the money is gone from my bank. On contacting, nobody picks phone but only AI bots. I have raised multiple ticket concerns, all of them say "unable to help you".
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare i have a flight tonight but still i have no update about my issue. What should i do now there is no update frm u people. Pathetic and such a **** customerservice @Paytmcare
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare Update: @Paytm customer support finally called me regarding my unresolved ticket. What’s concerning is the complete contradiction in responses. 1. Initially, Paytm’s chatbot clearly confirmed that the transaction had failed and the ticket was auto-cancelled.
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Lovely Sultana (@LovelySult30839) reported@Paytm ABFL Loan A/C no. PYTMPPABFL133033549407475 Please mujhe loan settlement Krna hai support kariye Ye paytm postpaid loan hai 250 li thi only Mera number band ho chuka hai
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Raju Bhai (@Raju_0M8) reportedDaily Digital completed campaign delivery for @Paytm #PaytmKaro, but payment remains pending with Aksshay Pathak and his company. This issue should be resolved professionally and immediately. @vijayshekhar
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Janvi Soni (@Janvieesoni) reported@Paytm my booking is pending since hours now and my flight is tomorrow. Solve it asap . No one is even answering in the support
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare If the chatbot responses are unreliable, why are customers forced to depend on them as the primary support system with no direct clarity available? No transparency, delayed responses, conflicting explanations, and unnecessary stress throughout this experience. @Paytmcare
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Vineela Sushmitha (@itsme_vineela) reportedAs customers, if we are expected to rely primarily on chatbot support, then the information provided should at least be accurate and trustworthy. Right now, there is more contradiction than clarity. @Paytm #public
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Tabish Saiyad (@SaiyadTabish) reported@Paytm i have to pay 699 rupees for the boat and cashback not received but the boat website payment offer paytm cashback upto 300 rupees but cashback not received please solve my issue.
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Siddharth Singh (@TurbulentHead) reported@Paytm @Paytmcare Dear @Paytm if your IT is incompetent why don't you hire good engineers? How long does it take to resolve this issue. I am starting to make a habit of transferring all my payments from whatsapp UPI.
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Akshay (@Akshaypawar_) reportedPaid on Meesho via Paytm, money deducted but order not booked. Meesho says contact Paytm, Paytm says contact Meesho. No refund even after 48+ hours and no proper customer support. Very disappointing @Paytm @Paytmcare @Meesho_Official
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Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat@Paytmcare Since last 4-5 days facing such issue which have no head and tail, @vijayshekhar