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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • NeetendraChoud2
    Neetendra Choudhary (@NeetendraChoud2) reported

    @Paytm @PaytmCare @IndiGo6E Disappointed with the refund process for PNR EYFZ2Q.Despite IndiGo confirming a full refund, over ₹5000 was deducted by Paytm without clarity. AI support is unhelpful.Request immediate human intervention for #200011234779. #ConsumerRights #PaytmTravel

  • SanjayKuma25373
    Sanjay Kumar (@SanjayKuma25373) reported

    UTR no.. not showing I want to attach it to some site with UTR number but it is not showing @Paytm @Paytmcare

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare @OTTplayApp No response from both sides. Sold inactive OTTplay coupon, service not available. Paid but no service. Complaint 8948236. Need refund immediately or will proceed legally.

  • SwamiAyurRetail
    SwamiAyurved Retail (@SwamiAyurRetail) reported

    @Paytmcare @Paytm we have a business account on paytm. It was dormant till date. Today just activated. We have legally changed the name of firm also. The change is not big. So we want to update the name and then only we will start using Paytm business..will you help us? Thanks

  • 9kunal8
    Kunal (@9kunal8) reported

    There is no support available from paytm on actual issues. All they have is drop down menu where queries are not listed, IVR keeps repeating stupid queries, no email or contact to raise issues. Don’t know how will they resolve issue despite their claim of 24x7 support. @Paytm

  • laveagle
    limitedEdition (@laveagle) reported

    @Paytmcare I want to report fraud. Unable to reach any Paytm agent or support. Ticket raised through AI agent but this is emergency. Please call me asap. Ticket no 200011303552

  • ChiragShah53325
    Chirag Shah (@ChiragShah53325) reported

    @Paytmcare @HeroFinCorpLtd I have paid 12221 instead of 12184 ...make the system proper that next emi should deduct from account on date and extra money not been charged due to error in your system

  • avikdustu
    Avik Ghosh (@avikdustu) reported

    @Paytm it is very difficult to do any transaction with paytm. I paid credit card bill of 10k, which is showing in progress since yesterday morning. No customer care support. Thankfully i tried with 10k, my entire bill was more than 1lakh. Today is due date. No update on it

  • NeetendraChoud2
    Neetendra Choudhary (@NeetendraChoud2) reported

    @Paytmcare Disappointed with the delay in resolving my issue, @PaytmCare. It’s been 3 days and I’m still waiting for a clear timeline. How much longer will this take? Please look into this urgently. @Paytm"

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    I have been an avid champion of @Paytm, supporting home grown brand. But they have hoarded my 11K refund for 10 days, and with ****** AI chat bot, getting no help. @vijayshekhar

  • Sonu70274185
    Sonu (@Sonu70274185) reported

    @Paytmcare Already messaging your team from past 36 hours. How much more time is needed to resolve a simple issue? No replies in dm as well. Pathetic service.

  • Shivraj09527269
    Shivraj Saini (@Shivraj09527269) reported

    @Paytmcare worst customer support of this company my problem is not fixed yet they are just sharing me bot replies in DM no resolution yet I have also tried transactions at petrol pump, grocery stores and other merchants, but still my Paytm postpaid is not working showing error.

  • RanjanPodder
    Ranjan Poddar (@RanjanPodder) reported

    @Paytmcare Hello @Support, I’ve been very active with regular posts and engagement for the last 2 months, but my account still feels restricted/invisible. Can you please check if there is an issue with my handle? I’d appreciate an update. #XSupport

  • 6_tuhin_15
    KabhiKebabKabhiGym (@6_tuhin_15) reported

    @Paytm @Paytmcare Why is there not one single person I can talk to when in need? The ph no you've provided on the internet either says busy or not working. My payment which I made last night still hasnt gone through on your end & I am stuck in this orange limbo situation.

  • agrawalashish19
    ASHISH AGRAWAL (@agrawalashish19) reported

    @Paytmcare Isn't it mandatory to raise ticket for any complaint made by customer

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