Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dārjiling, WB | 1 |
| Bengaluru, KA | 1 |
| Ahmedabad, GJ | 1 |
| Alīgarh, UP | 1 |
| Qādiān, PB | 1 |
| Kolhāpur, MH | 1 |
| Chandigarh, CH | 2 |
| Ludhiāna, PB | 1 |
| Meerut, UP | 1 |
| Bhopal, MP | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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parshuram goud (@parshuramgoud21) reported@Paytmcare @OTTplayApp No response from both sides. Sold inactive OTTplay coupon, service not available. Paid but no service. Complaint 8948236. Need refund immediately or will proceed legally.
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Subrat panda (@Subratp58292090) reported@Paytmcare What happened still now I am not received any call from your side. Are you cheating to customer? No one will book from Paytm, as your service is very poor. Also no support on major issues Very pathetic
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Sakamoto (@Sakamot310) reported@Paytm Flight cancelled by airline. And no costumer agent contacted to resolve this issue
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Raghav (@aka__Batman) reported@PaytmBank @Paytm Hi , I did kyc for Paytm bank account 5-7 days back. Still not recieved update on that. Such a slow process and unreachable , I tried calling multiple times
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Subrat panda (@Subratp58292090) reported@Paytmcare What happened still now no response on refund?? Are you cheating to customer?? It's already 1month month over... Fraud cheater paytm
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harshith jain (@dope4127) reportedHi @Paytmcare, my account has been blocked due to a false complaint and I’m unable to withdraw my funds. I’m currently undergoing cancer treatment and cannot travel for verification. Kindly help me resolve this urgently or provide an option to complete the process remotely. 🙏
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drrakeshkumar Gupta (@drrkg21_Hpathy) reported@Paytm @Paytm worse serviceI have received ₹1890 yesterday ,sender UPI id is 609327041282 From mobile number 8765838760 .No response from paytm , paytm doesn't credited to my account. My contact number is 9621281183,I have face this type of issues several timesI will delete paytm soon
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Richard Turrin (@richardturrin) reported@sjlazars @Paytm Sorry but the facts do not support your conclusion or that of the person you cite. Here is Claude AI's response: Did india use QR codes for payment before China? That's a good question and the answer is no — China scaled QR code payments significantly earlier than India. China's Alipay and WeChat Pay were driving mass QR code payment adoption from around 2011-2014. India's QR code payment story is primarily tied to the launch of UPI (Unified Payments Interface) in 2016, with BharatQR following in 2017. India's adoption then accelerated dramatically — particularly after demonetization in November 2016, which acted as a forced catalyst for digital payments. So the timeline is clear: Japan invented it, China scaled it first, India followed and then grew explosively. What makes India's story remarkable isn't priority — it's velocity and volume. UPI now processes billions of transactions monthly and has become one of the most successful digital payment systems ever built, arguably surpassing China's ecosystem in terms of interoperability and open architecture. Two very different models too — China's system is dominated by two private platforms (Alipay and WeChat Pay), while India built an open public infrastructure that any bank or fintech can plug into. Both are miles ahead of where most Western banking systems sit today. Which, again, says everything.
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Amit Tiwari (@AmitTiwariOm) reported@Paytm @vijayshekhar what if @Paytm could generate ₹7,740 Cr. working capital from 60% of India’s fuel pumps with Zero Interest? I have a 'Premium Partner' strategy ready for 10% user growth. Can I DM the details? 🚀 #Paytm #BusinessStrategy
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sarif_BaLak❣️ (@Mr_Ranjeet98) reported@Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet
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sushanth h (@sushanth_chuchu) reported@Paytmcare if you are still planning for this, can you please help me to sell gold with the price I have bought.
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Chirag (@_cs_cs) reported@PaytmBusiness @PaytmBusiness @Paytm Already 12 days & only response that I get (app, customer care, twitter chat) is concerned team is looking into this !? Seriously what is taking this damn long to just disable rupay cc on merchant QR. ***** tactics to not let merchants do that
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Balkesh Pal (@Balkesh_Pal_07) reported@Paytmcare But I haven't get any resolution about my cashback.... You are resolutiong my problem or discovering the atom energy which takes that much time...
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Sakamoto (@Sakamot310) reported@Paytm Flight cancelled by airline. And no costumer agent contacted to resolve this issue
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare Hello @Support, I’ve been very active with regular posts and engagement for the last 2 months, but my account still feels restricted/invisible. Can you please check if there is an issue with my handle? I’d appreciate an update. #XSupport
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