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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VidushiDwivedi4
    Vidushi Dwivedi (@VidushiDwivedi4) reported

    @OfficialDMRC @Paytm Booked Delhi metro ticket T1 via Paytm. UNUSED as staff said not accepted & asked new one. As per DMRC, unused tickets refundable within 60 min I am within time. No Refund. Helpline 155370 not working. @MoHUA_India #DelhiMetro #DMRC #DelhiAirport

  • IamManishMall
    Manish Kumar Mall (@IamManishMall) reported

    @Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.

  • Munishthr
    Munish Thakur (@Munishthr) reported

    @Paytmcare I made a purchase on 4 April 2026 on Blinkit. As per your scratch card terms and conditions, the cashback was supposed to be credited within 15 days; however, it has still not been credited. Please look into this issue.

  • ShivaSh89378519
    Shivaa 🐎 (@ShivaSh89378519) reported

    @Paytmcare @rashid_levant We r using business services. Is there any problems in business services of shutdowning the app.

  • TuktukPhy
    Tuktuk (@TuktukPhy) reported

    @Paytmcare my Paytm payment bank is not working. The details of FD aren't display either @Paytm

  • Nischay_K3
    Nischay Kumar (@Nischay_K3) reported

    @Paytmcare see it’s been over 15 days where I booked 11 flight tickets and none of your team members are taking response and I’m attaching ticket number if issue won’t be resolved by tomorrow and I didn’t get my money back for sure I will go to consumer court 200011321561

  • dayatokale12
    Dayanand Tokale (@dayatokale12) reported

    📍No Services of Paytm Has Been Affected RBI Strike is on Paytm Payments Bank That's a Different Entity Altogether But Seeing Many Disinformation on Social Media Brilliant App But Paytm Has Clear PR Problem @Paytm

  • abhya_15
    Abhishek S (@abhya_15) reported

    @Paytmcare @PaytmBank nobody is responding. still receiving the annoying messages I guess nobody except @vijayshekhar could help me here

  • Jhon789087
    Sony Xperia1 (@Jhon789087) reported

    @Paytm They can't reactive my merchant account, and customer service are worse

  • MuneshBhargava
    Munesh Bhargava (@MuneshBhargava) reported

    @paytmbankcare I’ve shared my number multiple times in DM w/o any response,I can’t withdraw money,I can’t use money in any of purchases,I can’t reach out to support executive due to no provision in app, chatbot not helpful, is there anyone in @Paytm who can help resolving it. @vijayshekhar

  • SonaB26673379
    Sona B (@SonaB26673379) reported

    @Paytm I have booked a flight ticket in the morning and till now it is showing pending. Indigo customer support is saying they have not received any details. @Paytm customer support I am not able to reach.Amount is deducted. Check n let me know. Pathetic support from @Paytm

  • Satyenderrr
    Satyendra yadav (@Satyenderrr) reported

    @Paytmcare I’m unable to complete VKYC for my Paytm Payments Bank account. My name was earlier “Satyender Yadav” but now updated to “Satyender”, due to which VKYC is failing. Please assist in resolving this issue at the earliest.

  • aziztemp24
    Noor (@aziztemp24) reported

    @Paytmcare Yes the rerouting was arranged by AirAsia team, after I contacted them for help. Because you guys are stuck with AI. Since the route has been changed now? What is the policy or process for the additional flight that I have to take now to Kolkata from Guwahati.

  • deep001z
    Kuldeep Singh (@deep001z) reported

    @Paytmcare I didn't get service and now this responsibility of a bus service provider okay this is very good scheme you are playing

  • Hunter1123321
    Hunter (@Hunter1123321) reported

    @Paytmcare @vijayshekhar It's been 53 days with no resolution for my payment issue. This is beyond unacceptable. When asked for an exact resolution date, I’m told the matter is still under investigation. What exactly are you investigating after 53 days?

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