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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • iitianmilind
    Milind Chouhan (@iitianmilind) reported

    @Paytmcare @NPCI_NPCI need help here.

  • 1ad833d5a5bf4b0
    Garvit Goel (@1ad833d5a5bf4b0) reported

    @Paytmcare @Paytm Two transactions made on 10/04/2026 still being pending while the amount has already been debited raised ticket on your application multiple times but no help. KINDLY ASSIST ON PRIORITY. Order Id : 26877315303 & 26877374685 UPI Ref:610011184425 & 203733083448

  • Amitadarsh17
    Amit vashist (@Amitadarsh17) reported

    @Paytmcare Still My issue is unresolved. why you are not doing anything @IRCTCofficial What going on can you please check this vendor they are not replies please your intervention is mandatory now @AshwiniVaishnaw

  • ranjanhbs
    R K Sharma (@ranjanhbs) reported

    a confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent

  • Nikhil_7267
    Nikhil Gulati (@Nikhil_7267) reported

    @nuegoindia @Paytm @jagograhakjago What should I do with “review” and “patience” when I’m facing this right now? Paid for an AC bus but traveling in a packed bus with no AC. I have suffocation issues and this is affecting me badly. I need an immediate solution, not just an apology.

  • DeepakK06069279
    Deepak Kumar (@DeepakK06069279) reported

    @Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose

  • Muzafarbashir20
    Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported

    @vijayshekhar @Paytmcare This is to inform you that if my full refund is not processed by today, I will proceed with filing a formal complaint in the consumer court against your company for deficiency in service, lack of communication, and the financial loss I have suffered

  • RamdasBhat1991
    Ramdas Bhat (@RamdasBhat1991) reported

    @Paytmcare I have payed the preclosure amount for my loan account the amount for debited from my bank but not reflecting in my loan account .. kindly help me I can provide details in DM.

  • sauravdutta84
    Saurav Dutta (@sauravdutta84) reported

    I booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare

  • aziztemp24
    Noor (@aziztemp24) reported

    @Paytmcare Yes the rerouting was arranged by AirAsia team, after I contacted them for help. Because you guys are stuck with AI. Since the route has been changed now? What is the policy or process for the additional flight that I have to take now to Kolkata from Guwahati.

  • YMJrocks
    Yatindra Jha (@YMJrocks) reported

    @Paytmcare I have booked a return journey and got confirmation for only one way flight. Pls help. This is urgent as money has already been paid.

  • arindam_jpg
    Arindam Saha (@arindam_jpg) reported

    Dear @RBI successfully I paid 4031.1 rs @SMARTBazaarIn store on 08/04/2026 via @Paytm dynamic QR which installed in store, after payment confirmation from my end till date they not provide the goods & not return my payment. Kindly solved my problem

  • yasharths21
    Yasharth (@yasharths21) reported

    Hi @Paytm @Paytmcare @paytm I booked flight tickets today and added travel pass to it, but my ticket does not show travel pass. Please assist ASAP, paytm Help in app is not responding Paytm Booking ID : 26911157329 Ticket id : 200011352126

  • Anupama4444
    Anupama sharma (@Anupama4444) reported

    @Paytmcare Hello, can you please update on this? I have my flight just after 2 days and there is still no update on this. I am giving confirmation to cancel my flights and issue my refund immediately

  • Mohamma15189576
    Tahir Hussain (@Mohamma15189576) reported

    @airindia Yes- but Please understand that's it's also your responsibility that if flight is cancelled by u then refund should be released by third party to customer on immediately basis. Why they are keeping customer on wait stated that RA is not approved so it will take 44 days @Paytm

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