Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 1 |
| Jaipur, RJ | 1 |
| Ahmadābād, GJ | 3 |
| New Delhi, NCT | 1 |
| Yamunānagar, HR | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
| Hyderabad, TG | 1 |
| Dārjiling, WB | 1 |
| Bengaluru, KA | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported@Paytmcare @KatDev Check DM. Error still persists.
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Abhishek Dey (@AbhishekDe93154) reported@Paytmcare Please solve my problem fast as I am in much problem please it's a huge request.
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Subhadeep Dasgupta (@Subhadeep_Sans) reported@Paytmcare unable to log in paytm
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Vijay Raghav (@VijayRaghv) reportedDear @PaytmTravel @Paytmcare, your “Travel Care” support is an absolute joke. Airlines have already confirmed the refund has been processed, yet your team keeps customers hanging for days with no proper response, no human support, and no accountability. @PaytmTravelCare
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Nachiketa Guha 🇮🇳 (@BrandNachiketa) reported@Paytm unable to access my account
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Ravi S Prasad (@ravi_s_prasad) reported@Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.
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Jeeban (@Jeeban_) reported@Paytm @Paytmcare urgent help !!! needs to report fraud Order id : 27027287814 UPI ref : 206103607440
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Yash Jain (@jainyash822) reported@Paytm do you have any customer care number where we can address our urgent or immediate issues if we are unable to access the Paytm app. #paytm
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Vijay Raghav (@VijayRaghv) reportedHow long are you going to take @Paytmcare @PaytmTravelCare @Paytm I have submitted solid proofs and it’s clear the refund issue is from your side respondddddddddddddd
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Anurag Mishra (@anureyan) reported@Paytmcare I am unable to login into my Paytm account. Msg is displayed that my Mobile no has been blocked. Please resolve.
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siddharth dudi (@siddharthdudi) reportedI have an account with paytm,my previous Mobile no changed ,but I want to change my no and transfer my wallet balance in new account but there is no support from @Paytm @Paytmcare @PaytmBank
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Suresh rao (@tsukumar04) reportedHi all, @Paytm app in android phone blocking me from payments citing accessibility to some apps and not able to pay. Tried all options as per net, and as per their bot but same issue. Anyone facing similar issue? Please recommend good UPI app if I decide to change. Thanks
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Vijay Raghav (@VijayRaghv) reported@Paytmcare Dear @allianceair can you please look in to this just talked to one of your customer care executives he said refund is already initiated I even got a mail regarding this how long i have to shuffle between the agent and airlines
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SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare why my account denied login
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Paytm Care (@Paytmcare) reported@dustunal26 @Paytm Hi, I’m Digvijay and I’ll take care of this for you. I understand your concern. Please share the following details via DM, so we can check this for you: 1. RRN number (Reference number) / Bank Transaction ID 2. Date of the transaction 3. Transaction amount or a screenshot of the transaction We’re here to help anytime.