Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 1 |
| Chhindwāra, MP | 6 |
| Noida, UP | 1 |
| Pānīpat, HR | 1 |
| New Delhi, NCT | 6 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 1 |
| Indore, MP | 1 |
| Kanpur, UP | 1 |
| Jaipur, RJ | 2 |
| Chennai, TN | 1 |
| Shimla, HP | 1 |
| Port Blair, AN | 1 |
| Lucknow, UP | 1 |
| Kolkata, WB | 3 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
nik (@rhysnik) reported@Paytmcare Stop sending automated bot replies claiming a completed transaction is 'pending'! Read my issue: I am pointing out your app’s technical routing glitch, not asking for transaction status. Stop deflecting and provide a manual response from a human representative!
-
Reddy (@iam_Rah12627) reported@Paytmcare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..
-
Arjun (@TheDesiBoyy) reported@Paytmcare @Paytm my Paytm scanner works slow, kindly help me. I have uninstall it and install it again but still same issue.
-
Ankit Barnwal🇮🇳 (@MrAnkit26599) reportedWhat's your new excuse despite providing all the details @Paytmcare Accept your negligence, Your technician is not willing to work, your team is not willing to work. Why you guys don't shut down your services.
-
Lalit Ramchandani (@lalit1717) reported@Paytmcare @PaytmBusiness Soundbox nit getting charged, unable to use services, if for a business owner you can’t resolve the problem in 2 days then what is the use of the service? Kindly tell me process to surrender the soundbox
-
Ayyappan (@ayyappan_pal) reportedWorst customer service @Paytmcare @Paytm giving 1 ring missed call and cuts the call, and putting message we tried to reach you, you not picked the call, then what is the purpose of this customer care???? @vijayshekhar
-
𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported@Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details
-
Vikas Sharma (@Vikass_BJP) reportedTkts cancellation is there but not getting refund as per policy of 24 hours if payment done by UPI very bad Service @Paytm
-
Pradyuman Ojha (@pradyuman_ojha) reportedHey @Paytm @PaytmCare, please fix/update the gold jackpot offer! If the tasks can't even be completed, don't run offers just to fool your loyal customers. People spend time on these—at least make them work properly.
-
shajad ali (@shajada65894051) reported@Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet
-
Mirza Anwaarullah Baig (@m14z4) reportedThinking about what to build at @Paytm’s #BuildForIndia AI Hackathon. What if you didn’t give an AI agent access to your bank account—you gave it a controlled financial identity? Voice + agentic payments + dynamic UI, with spending rules and human approval built in. Exploring.
-
Mohammed Aakif Ulla (@AakifUlla) reported@Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning
-
Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported@PaytmCare @Paytm @DainikBhaskar You are completely ignoring genuine complaints! Your customer service is totally deaf and blind to customer loss. You robbed my ₹2,281 through hidden terms and now refusing to listen. Absolute loot and arrogance! Refund my money now! #PaytmScam
-
Saddam Khan (@SaddamK62419851) reported@PaytmBusiness @Paytm Please check my DM. I have already shared the requested details. My ₹20,200 is still on hold and I urgently need the funds. Please help resolve this as soon as possible.
-
Divyam (@DivyamMittal5) reported@flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW