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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Arihant0808
    Arrrihant (@Arihant0808) reported

    @Paytm When will you repay customer money

  • Sanketp42914175
    Sanketparekh (@Sanketp42914175) reported

    Hi @Paytm @Paytmcare Facing an issue with payments on low internet. The app doesn’t show any warning, and transactions stay in “processing” for long. I retried thinking it failed, but both payments got completed (duplicate payment).

  • Joel005003
    Joel Joel (@Joel005003) reported

    @Paytmcare This constitutes deficiency in service and unfair trade practice. If the refund is not credited immediately with a confirmed ARN/UTR, I will file formal complaints with RBI Ombudsman and the consumer court without further notice. Treat this as final escalation.

  • makemytripcare
    MakeMyTrip Care (@makemytripcare) reported

    @KumarSande2607 @Paytmcare Kindly allow us 48 hours to validate the issue and update you with a logical closure. Deepansha

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    @Paytm @Paytmcare I have already filed a complaint with National Consumer Helpline (Docket No: 9176293), but my issue is still not resolved. My genuine funds are being held without any clear reason, even after submitting all required documents and proofs multiple. @PaytmBusiness

  • Lavkush_vishwak
    Lavkush Vishwa (@Lavkush_vishwak) reported

    @Paytm Flight refund issue with Paytm PNR: E4CEPF Flight: Akasa Air QP-2017 Total refund expected: 73372 Refund received in parts: F300 + 7723 + #423 =#1446 Pending refund amount: $1926 It's been a long time, but the remaining amount is still not credited.

  • Proudtobeafano1
    Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported

    @Paytm @SpiceJet Update on my complaint (AirSewa: HT720531) SpiceJet confirms refund was already processed on 29 Apr to AIR IQ (Paytm partner). Yet I have NOT received my money. Why is Paytm holding customer refunds? Resolve immediately. #RefundDelay #Paytm

  • vanuragverma
    Anurag Verma (@vanuragverma) reported

    My Paytm UPI app is still not working . @Paytm @Paytmcare

  • AyushSharm47996
    Ayush Sharma (@AyushSharm47996) reported

    @Paytmcare I have shared all the information in the dm please solve my issue and raise a ticket otherwise I never trust payment in future... Kya service h first day hi problem ho rha aapke app me kya trust karega customer aap pr...#fake

  • Vishnu_Saini74
    Vishnu saini (@Vishnu_Saini74) reported

    Hii @Paytm @Paytmcare @vijayshekhar I need my bank statement from January 2021 to April 2022 Plsss help

  • BL_Dangi
    The_BL (@BL_Dangi) reported

    @Paytmcare @Paytmcare @Paytm Please review this matter urgently. Due to poor coordination and no support from Chandra Raj Travels staff, I suffered inconvenience and missed my journey. Kindly arrange an immediate refund and take action against such unprofessional behavior.

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently @RBI help please

  • Vishnu_Saini74
    Vishnu saini (@Vishnu_Saini74) reported

    Hello @Paytm @Paytmcare @vijayshekhar I need my Paytm Bank statement from January 2022 to March 2023. My case is pending in the Delhi District Court, and I need to submit it there. Plss Help 🙏

  • DayalNath25
    Dayal Nath (@DayalNath25) reported

    Hi @Paytmcare @Paytm, I have booked flight from pune to delhi from your platform. But it got cancelled from airline side. It’s been 12 days but still didn’t get any refund from your side. I also DM’d you but issue is not resolved yet PNR no. - 9ZIOY5

  • realmiizan
    Mizan (@realmiizan) reported

    @Paytm @Paytmcare I’ve noticed sudden deductions on instant settlements starting today, whereas no such charges were applied earlier. Kindly provide a clear explanation and review this issue at the earliest. #CustomerSupport

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