Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 3 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
| New Delhi, NCT | 1 |
| Haridwar, UT | 1 |
| Bhubaneshwar, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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. (@Shah_45_) reportedGot a voucher from @Paytm of @bigbasket_com but it isn't working Please look into this matter
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Prayas Biswakarma (@kyuteboi) reported@Paytmcare Still not update ? Worst service @paytm @paytmcare
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AV (@Indianyouthh) reported@Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!
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SURESH KUMAR (@SURESHK63423824) reported@Paytmcare When will Paytm Payment Bank customer deposits be processed?
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CA Shakshi Agarwal (@Shakshi44579903) reported@Paytmcare Your support system is pathetic, no agents, no support, only AI bots. Tickets raised but no resolution. No callback. I need my refund which has been initiated by airline long back now
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Satyajeet Sahu (@Satyaje72890300) reported@Paytmcare Dear Ria, Please let me know how much time you will need to verify and settle a refund transaction from your end, and why a customer will wait for so long to get his money refunded. Kindly revert the amount otherwise I will be forced to take some legal action
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Abhishek Kumar 🇮🇳 (@Abhi_2866) reportedHi @Paytm @Paytmcare Please look into this matter on priority I need help on this
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Sameer sharma (@sameerdj16) reported@Paytm Worst service ever , I have booked a flight ticket via Paytm, after 6 hours my booking gets confirmed showing on Paytm but , when I confirmed it with Airlines it gets cancelled and money also gone ! Time to knock doors of Consumer court
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Manisha Jha (@manisha20jha) reported@Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution
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அருண் குமார் (@siarun) reported@Paytmcare It's 9th July and the issue is not resolved yet... How do you guys explain this
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Nidhi Gandhi (@nidhimg) reportedJust tried to reach @Paytm customer care number of their head office. She gave me another number and hung up without listening to my issue. Also, The contact number given by her did not exist. Horrible service @Paytmcare
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Ankit (@ankitdotme) reported@Paytm @Paytmcare Hey, why can't i purchase Amazon pay gift voucher by a credit card? it was there till last week, now it doesnt show the option Help Please
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Avijit Das 🇮🇳 (@Avijit_Das) reported@Paytmcare Hello Hemant, I have got some response in DM. It assumes that the problem is with the user. It assumes 1) my app is not up to date & 2) I had unstable connection. Good luck improving your service with that attitude.
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Kuldeep s sikarvar (@KuldeepSikarvar) reported@Paytmcare SBI Customer Care has confirmed twice that no refund has been received against RRN 617303079622. SBI is not providing written confirmation. Kindly recheck with your payment partner and share proof of settlement or reprocess the refund.
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Mohit Sachdeva (@mohitsachdeva21) reported@Paytmcare @Consumer2Court Please have look Issue is Pending since 5 days Paytm is making Fraud and not refunding the Amount.