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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • BikashDas26321
    Bikash Das (@BikashDas26321) reported

    @Paytmcare I haven't found any solution to my problem yet

  • PratyAgni
    Pratyush Agnihotri (@PratyAgni) reported

    Hey @Paytmcare @Paytm I need to talk to a customer care representative and you ****** app doesn't have option for that. Please arrange a call

  • choudhary_1073
    Amaan Choudhary (@choudhary_1073) reported

    @Paytmcare Are You Forget About it ??? There is glitch From Your side and you didn't Solving the problem you make. I don't know how much Time you will take to solve that problem.

  • pandabiplab
    BIPLAB K PANDA (@pandabiplab) reported

    @Paytmcare Please provide the customer care phone number, so that I can directly call u. As per the Goldrush offer , I should have got rewards by 03 April 2026 , but till now no answer . Please respond ASAP. Please call me back.

  • official_garima
    Garima Sehgal (@official_garima) reported

    @Paytm Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself

  • gopal_speaks
    Gopal (@gopal_speaks) reported

    Hello @Paytm @Paytmcare am trying to do a purchase from a vendor at Indore. He is not aware of the process to send credit card payment link through Paytm. Can you help by assisting that person. Am in a different location. Need to pay him thru CC.

  • iamsandtota
    Sandeep (@iamsandtota) reported

    @Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare @paytmbankcare My issue not resolved

  • RanjanPodder
    Ranjan Poddar (@RanjanPodder) reported

    @Paytmcare Hello @Support, I’ve been very active with regular posts and engagement for the last 2 months, but my account still feels restricted/invisible. Can you please check if there is an issue with my handle? I’d appreciate an update. #XSupport

  • iamkanchangupta
    Kanchan Gupta (@iamkanchangupta) reported

    @Paytmcare @PaytmBusiness I need the statement of last 2 financial years of payments received in my paytm business account. I tried to search the statement on mail but never got any and download option available for latest month only. Pls help.

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare I have booked through paytm. So you have to bear the same. They told they will not responsible for the same as I am not booking through direct from get book cab site. Lot of issues happened but there is no refund. Are you cheating to customer? Then no one will book .

  • SumanDu22617515
    Suman Dubey (@SumanDu22617515) reported

    @Paytmcare Your claim that the issue is resolved is incorrect. Nothing has been resolved yet. No action has been taken against the agency. How did the agency get access to my contact details? This is my feedback.

  • Khushhua20
    𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported

    @Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C. This is misleading and

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytmcare Still waiting fr ur loan team to solve my problem as it is taking long time

  • drrkg21_Hpathy
    drrakeshkumar Gupta (@drrkg21_Hpathy) reported

    @Paytm @Paytm worse serviceI have received ₹1890 yesterday ,sender UPI id is 609327041282 From mobile number 8765838760 .No response from paytm , paytm doesn't credited to my account. My contact number is 9621281183,I have face this type of issues several timesI will delete paytm soon

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