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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Jhon789087
    Sony Xperia1 (@Jhon789087) reported

    @Paytm They can't reactive my merchant account, and customer service are worse

  • kj_manas
    Manas KJ 🇮🇳 (@kj_manas) reported

    @Paytmcare @Paytm you have one of the worst in-app help system. There is no way to reach out to you on call for support. I have been one of the earliest users or Paytm & have stick to this app for UPI & all of my needs but did not expect poor support, kindly reach out to me asap

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    @Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.

  • ImranKhan157182
    Imran Khan (@ImranKhan157182) reported

    @Paytm I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661

  • YadavAmrinder
    amrinder yadav (@YadavAmrinder) reported

    Dear @PaytmBusiness @Paytm @Paytmcare after 15 days of complaint nobody come to check soundbox . Every time raise a tickets but still no solution. If Tommorow no service agent visit to replace it i will move on another source .

  • gouravc1997
    gourav Chatterjee (@gouravc1997) reported

    @Paytm please help

  • IamManishMall
    Manish Kumar Mall (@IamManishMall) reported

    @Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.

  • Munishthr
    Munish Thakur (@Munishthr) reported

    @Paytmcare I made a purchase on 4 April 2026 on Blinkit. As per your scratch card terms and conditions, the cashback was supposed to be credited within 15 days; however, it has still not been credited. Please look into this issue.

  • mia_peachx0003
    रीड की हड्डी किसान (@mia_peachx0003) reported

    Worst experience with RSRTC & Paytm! Sirsa→Sri Ganganagar (21 Apr, 10:58 AM). No bus info, no support. Bus late, conductor refused ticket, then “adjusted”. Unacceptable! Take action & refund. @Paytm @RSRTC_OFFICIAL

  • GuruYadav108
    GURU YADAV (@GuruYadav108) reported

    @Paytm worst Bank ever....not providing Any customer care number...if any provide numbers not working...

  • ShubhamNivdunge
    Shubham Nivdunge (@ShubhamNivdunge) reported

    @Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare

  • ShubhamNivdunge
    Shubham Nivdunge (@ShubhamNivdunge) reported

    @Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare

  • GuriKhullar
    guri khullar (@GuriKhullar) reported

    @Paytm @Paytmcare @PaytmBusiness It has been more than 20 days since the machine broke down. Whenever I talk to him, he gives the same answer. At the end, I want to say that I have never seen a company as cheap as this, now if any of his men comes, I swear, he too will regret

  • sandeepraina112
    Sandeep Raina (@sandeepraina112) reported

    Mr. X is dead. Long live Twitter paytm app is not working no one to ask no where to go. So much for Digital India. Earlier a tweet would wake up now it puts to sleep. Paytm is a failed concept. @paytm @Paytmcare

  • JaiyeshChahar
    Jaiyesh Chahar (@JaiyeshChahar) reported

    @Paytm @Paytmcare , why does your chatbot such an idiot. I am saying again and again please let me contact to a real person if you are not able to solve the problem, but it is stucked in a loop. Please hire a good AI engineer who can make a better AI chatbot. And let me know how I can contact a real customer support human agent?

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