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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.

  • imAmanSaxena
    Aman Saxena 🇮🇳 (@imAmanSaxena) reported

    @Paytmcare @Paytm Still after many days, my account is not logged in, the problem is not resolved. This is frustrating..

  • SurajMakwana7
    Suraj (@SurajMakwana7) reported

    @Paytm As per offer on paytm application i am eligible for cash voucher but not received voucher since last 3-5 days . Raised query but did not get satisfactory response. Also not able to find customer complaint email id of paytm. Ticket 200011707947

  • guptapulkit625
    Pulkit_625 (@guptapulkit625) reported

    @Paytm @Paytmcare switched my phone from Android to IOS and lost my entire balance of UPI Lite! If this is not extortion, what is? Need the balance immediately in the new login system, requesting to close this urgently! @vijayshekhar

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare @VirtualVishalG1 You are tracing others applications and my problem you can't solve how big **** the paytm team is i am trying to login I got blocked for no reason . Solve my problem fast

  • Sati4284
    Satish M (@Sati4284) reported

    @Paytmcare Could you please provide me the ET for the issue to be resolved?

  • SurajK_
    Suraj Kanchan (@SurajK_) reported

    Unable to do a recharge for the digital Metro pass on the @Paytm @Paytmcare app since the last few days. Even my wife is facing the same issue. Any solution/update?

  • Itz_rsharma
    சர்மா இராமசாமி (@Itz_rsharma) reported

    Dear @DashReels, @Paytmcare and @NPCI_NPCI, I had already cancelled the AutoPay/subscription mandate for DashReels, but ₹399 has still been auto-debited from my bank account without my consent. This is an unauthorized recurring transaction. Kindly investigate this issue, process

  • ShauryaPathani4
    Shaurya Pathania (@ShauryaPathani4) reported

    @Paytm @Paytmcare It has been a week since my account has been blocked without any cause, and you suggested that it will be changed within 3-5 days yet my issue isn't resolved. You don't consider responding, you've been absolutely shameful with no sense of accountability at all.

  • anutechie3
    @Anu (@anutechie3) reported

    @Paytmcare Before blocking customer account.. inform customer.. don't act smart as if you hold every rights to control customer account..

  • sunilbxnoi
    CJP_2029 (@sunilbxnoi) reported

    @PaytmBusiness @vijayshekhar @Paytmcare Dear Paytm , I am writing to express my concern regarding my Paytm account issue, which has still not been properly resolved. I feel very disappointed because despite multiple attempts to contact support, I have not received any clear solution or satisfactory response.

  • VaibhavSha93481
    Vaibhav Sharma (@VaibhavSha93481) reported

    It has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing

  • The_DailyEditor
    chandrashekar srinivasan (@The_DailyEditor) reported

    @Paytm having repeated issues with your upi app saying my bank account is inactive when it is not! Have triple checked with my bank, account is fully active. Why are you blocking payments?

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @Paytmcare Why it is taking so much time by Paytm to resolve the issue. Why no further call after saturday ??? I am sharing the details but @vijayshekhar pls note that my experience with Paytm,Paytm Money, Paytm travel is nothing to write about. Every time delay. Taking customer 4 granted

  • RealSidh1212
    ✨ Simran_SidHeart 💙 (@RealSidh1212) reported

    @Paytmcare @Paytmcare It's been more than a week now. My Paytm account is still blocked. I tried the login link you sent but it's not working. No proper resolution yet. Please resolve my account issue urgently

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