Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 1 |
| Pānīpat, HR | 1 |
| New Delhi, NCT | 7 |
| Chhindwāra, MP | 5 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 1 |
| Indore, MP | 1 |
| Kanpur, UP | 1 |
| Jaipur, RJ | 2 |
| Chennai, TN | 1 |
| Shimla, HP | 1 |
| Port Blair, AN | 1 |
| Lucknow, UP | 1 |
| Kolkata, WB | 3 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Jaysingh (@RathoreJaysingh) reported@Paytm My previous phone stopped working; it had the Paytm app installed. Now, I need to activate the Paytm app on my new phone. My mobile no 9636638009 Bsnl sim very slow
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Rohit Singh (@Singhrohit9956) reported@Paytmcare @vijayshekhar it's very wrost service I raised issue couple of days didn't respond properly i paid assurance amount 580 somthing where is my travel voucher it's really disgusting service no one respond properly
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Saurabh Rawat (@saurabhrawat199) reported@Paytmcare my ticket no 500009549549 we raised ticket for last 6months regarding our one tap soundbox but unable to resolve our problem, your merchant support not able to resolve complaint also our location services is worst.
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Vig (@Mr__Vig) reported@Paytmcare Hi, Please let me know the status of the tickets, both pertain to the same issue: 3391147332 200012428170 @PaytmBank @Paytm
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Chintan (@ChintanSisyphus) reported@Paytmcare You guys should get a award for the horrible customer care and harassment you guys do !!! I booked a flight ticket yesterday from the app and since then I am not able to do web check-in..there is customer care number, no response to 5 complaints I made on the app
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Sunil Ingle (@SunilIngle21293) reported@PaytmMoneyCare Hi @PaytmMoneyCare , it is very disappointing to see your way of handling customer issues. It has been around 10 days since the tickets are raised and yet the same answer and no update on what is going on, I am including towards reconsidering your services. @Paytmcare
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MayaRao (@MayaRao) reported@Paytm Is the system down? Unable to pay, says secure connection could not be established.
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Abhi$hek Hindustani (@BrownBoi07) reported@Paytmcare I would request every person to not use paytm to book bus tickets. They provide a departure time and the bus leaves 2 hours prior without any notice or information and the bus operator will say contact @Paytm for any issues as it's not their fault.
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Ravi Mangnani (@sanjuravi) reported@Paytmcare There are no update on my account kindly help us
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Hira Singh Adhikari (@hirasinghadhika) reported@Paytm app is not working
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Bharat Ka Sikh (@BharatKaSikh) reportedRepeated complaints, still no resolution, replied to their dm thrice. @paytmbusiness @Paytm hides behind bots while charging unfairly. @RBI, help and take action against such companies.
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Human First (@venkat1962) reported@AnuragC1106 @Paytm dump paytm and for Gpay...problem solved
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Akash Kalyan (@akashkalyan01) reported@Paytmcare @Paytm I've already tried Uninstalling reinstalling the app, Clearing cache and app data, Restarting my phone Unfortunately, the issue still persists. This is preventing me from accessing my account and using Paytm services. Please look into this and help resolve it as soon as possible.
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AN_SA 🇮🇳 (@AN_SA90) reported@Paytmcare Hi Team, There is no option to connect with a live agent on Paytm. Every time it shows me a ticket that is being worked. Why can’t you tell me the timelines by when can I expect a revert or refund on my issue. Will refrain next time to use Paytm for vouchers. @Paytmcare @Paytm
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Amit Upadhyay (@emieami) reported@Paytm not working why?