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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Joysho
    Joysurjya Hagjer (@Joysho) reported

    @Paytmcare Well @Paytm @Paytmcare is there a human customer care agent or not? Who is following up with my issue?

  • schnrna7
    schn-rna (@schnrna7) reported

    @Paytmcare Hello, I am writing to urgently request an update on my refund for booking PNR ZDHT7X. As confirmed by the airline, the refund was already processed on 11 April and the amount has been transferred to your partner’s account. However, I have still not received the refund. This delay is causing me serious difficulty. I am currently facing an emergency situation related to my work visa process and I am financially unstable at the moment. This refund is very important for me to move forward. I sincerely request you to please prioritize my case and process the refund as soon as possible. Kindly understand the urgency of my situation and assist me at the earliest. I would really appreciate your support. Thank you.

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness @Paytmcare they dont have customer care, worst AI bot, not able to understand queries, only few Automated reply, worst, worst worst company, dont go with paytm

  • vkataria
    Vikas Kataria (@vkataria) reported

    @Paytm I am a paytm app user. I am facing an issue. It is impossible to find your email or customer care number. Chatbot is extremely useless in resolving most of the issues. Please help, Where should I write, call or discuss my problem?

  • SwamiAyurRetail
    SwamiAyurved Retail (@SwamiAyurRetail) reported

    @Paytmcare @Paytm we have a business account on paytm. It was dormant till date. Today just activated. We have legally changed the name of firm also. The change is not big. So we want to update the name and then only we will start using Paytm business..will you help us? Thanks

  • Pra_veentiwari
    Praveen Tiwari (@Pra_veentiwari) reported

    @Paytmcare How much patience and understanding should I show more? DO you understand your customer? You are basterds and clowns and lying day and night. Go to hell with your fukin service @Paytm @Paytmcare

  • suresmadha
    Suresh Madha (@suresmadha) reported

    @Paytmcare It's been 2 and half days. What ******** is going on ? **** off @Paytm

  • sumittmukharjee
    Sumit Mukharjee (@sumittmukharjee) reported

    HI, @Paytmcare , I need urgent help. I’m trying to retrieve fee payment receipts for Shri Ram Institute of Technology (2020-2023), but the app only shows history till 2023. These are official records I need for my graduation/career. Please help me get my historical statements!

  • drake21pusi
    c3ty (@drake21pusi) reported

    I did transaction on 9th April 12:00am on Paytm the payment failed on paytm but money was deducted from my bank account and has not been reversed yet please help and look into it @KotakCares @Paytmcare

  • DavizMangang
    Viswaraj Ngairangbam (@DavizMangang) reported

    Thank you @Paytmcare for finally resolving the issue although it was frustrating at times and time taking. As a customer, I would like to suggest that please improve your customer service rather than just AI assisted, it would very helpful.

  • Avik24
    Mr Avik Panda (@Avik24) reported

    @Paytmcare still the error highlighted not fixed not able to pay the bill shame on @Paytm

  • sharma1572975
    Pk Sharma (@sharma1572975) reported

    Mera sound box deactivate krwana h Please help me @PaytmBusiness @Paytmcare @

  • HarshChhaparwal
    Harsh Chhaparwal (@HarshChhaparwal) reported

    @Paytmcare @vijayshekhar I had nearly raised 4tickets on app help which were closed unanimously by @Paytmcare . After which i had to post it on X and after being guided for DM, I sent you details therein. But after my post tagging higher ups, for the first time I got not 1 but 4calls. Hoping resolution!

  • pnbindia
    Punjab National Bank (@pnbindia) reported

    @TusharMond31381 @Paytmcare Dear Tushar, We regret the inconvenience caused. We request you to please contact our Customer Care Center at 1800 1800 / 1800 2021 (toll-free) for immediate assistance regarding the matter. Regards, Team PNB

  • ranjanhbs
    R K Sharma (@ranjanhbs) reported

    a confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent

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