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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Harish75352743
    Harish (@Harish75352743) reported

    @Paytmcare Sir Pls help me my paytm app not recieving any amount it always shows failed bigger amounts getting failed many times

  • dubeanil0511198
    Anil Dube (@dubeanil0511198) reported

    @Paytmcare @Paytm Today I tried to book ticket from IRCTC(JP to MMCT) and paid via PayTM payment gateway. Money deducted from account but its showing timeout on PayTM gateway page. Also on IRCTC failed booking section, its showing status that Payment Initiated. Plz help

  • Sonu70274185
    Sonu (@Sonu70274185) reported

    @Paytmcare Already messaging your team from past 36 hours. How much more time is needed to resolve a simple issue? No replies in dm as well. Pathetic service.

  • HarshChhaparwal
    Harsh Chhaparwal (@HarshChhaparwal) reported

    @Paytmcare @vijayshekhar I had nearly raised 4tickets on app help which were closed unanimously by @Paytmcare . After which i had to post it on X and after being guided for DM, I sent you details therein. But after my post tagging higher ups, for the first time I got not 1 but 4calls. Hoping resolution!

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytmcare Still waiting fr solution to my problem as I inboxed u

  • BikashDas26321
    Bikash Das (@BikashDas26321) reported

    @Paytmcare Is there any way to fix this?

  • agraagarwal1
    Mayank Agarwal (@agraagarwal1) reported

    @Paytmcare share mail id for support

  • hussey_08
    hasmukh mehta (@hussey_08) reported

    @Paytmcare It takes you 4 months to reply to the post ????? Great service from your team. Now you and @careinsuranceIN decide whose mistake is it? I want my compensation

  • official_garima
    Garima Sehgal (@official_garima) reported

    @Paytmcare Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself

  • Good__old_days
    ❁ (@Good__old_days) reported

    .@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar

  • agrawalashish19
    ASHISH AGRAWAL (@agrawalashish19) reported

    @Paytmcare It's more than 2 weeks since I raised ticket. Is it some rocket science to identify the shortfall of bal. I want to know how can customer rely on your internal systems. Had I not checked the balance then? Why shouldn't I conclude that it's general and intentional practice #paytm

  • Delivery365Days
    Delivery partner (@Delivery365Days) reported

    I want to open a payment business account. I need your help to connect with a Paytm agent. @vijayshekhar @Paytmcare @Paytm

  • SanjayKuma25373
    Sanjay Kumar (@SanjayKuma25373) reported

    UTR no.. not showing I want to attach it to some site with UTR number but it is not showing payment 1480/- @Paytm @Paytmcare

  • gatiks777
    Gatik Sharma (@gatiks777) reported

    Recently booked a flight through @Paytm, flight got canceled @flyspicejet isued full refund to @Paytm. There is no reply from paytm no customer support, just a mod chatbox on which you get no reply. Its been 11 days still waiting for refund without any reply. Never use #paytm

  • Atifrahman2159
    Atif rahman (@Atifrahman2159) reported

    @Paytm @Paytmcare Pathetic service from paytm I have cancelled my spicejet ticket on 24th March and booked it via paytm, Spicejet mentioned that they have initiated the refund, but it's been more than 2 weeks now and paytm didn't give me a single penny back. Prioritize this.

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