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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
Cochin, KL 1
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Trusha0510
    Trusha Patel (@Trusha0510) reported

    Absolutely pathetic and unacceptable service by @Paytm and @Shrinathbus We booked Vadodara–Pune bus tickets by Shrinath Solitaire bus operator on Paytm app on 19 Aug, around 8 days in advance, paying ₹2900, specifically to secure our preferred seats and travel comfortably.

  • Vikass_BJP
    Vikas Sharma (@Vikass_BJP) reported

    Bloody **** Service by Paytm travel waiting for Refund but no response from any of you Dear Customer (PNR: VK913E): Due to bad weather at Dharamshala, your SpiceJet flight SG 2441 from Delhi-Dharamshala dated 11 Aug 26 has been cancelled. @Paytm

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    Bookg ID- 27512648627 Please refund my ATP charges. My ticket are not processed. I even not landed to IRCTC page then how can you deduct these charges. Please issue full refund. Else I need to go to legal help @Paytmcare @Paytm @vijayshekhar please issue full refund & stop this

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!

  • Abhishekf1
    ಅಭಿಷೇಕ್ Abhishek (@Abhishekf1) reported

    @Paytm @Paytmcare My payment is pending since 24 hours. Kindly DM me to resolve this. Your customer service is not responding other than standard AI generated replies

  • deepraj_dk
    Deep Raj Khatri (@deepraj_dk) reported

    @Paytm @PhonePe @GooglePay Just thinking—could we add a pop-up reminder while making a payment to add a note about the purpose of the payment? I got confused about my spending and couldn’t recall why I made certain payments. I am sure this issue is faced by many Thanks.

  • sastasarcasmlol
    sasta sarcasm (@sastasarcasmlol) reported

    I brought car insurance policy But later at kyc stage due to some issues I couldn't upload document. But policy payment was made via credit card. Now I have taken insurance from some other sources. How to get my refund. @Paytmcare

  • iqbal_waquar
    Mohd Iqbal Ahmad (@iqbal_waquar) reported

    @Paytmcare @Paytm @PaytmTravelCare Extremely disappointed with your lack of support and accountability. Despite repeated attempts emails remain unanswered. I expect a clear justification and refund without further delay. Please look into this urgently.

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @Vishvjeet__01 @Paytm Hi Vishvjeet, I’ve noted your concern regarding the Paytm account login issue. I’m checking the details and will get back to you with an update shortly. Please stay connected for any further assistance.

  • iamlalit19
    Lalit (@iamlalit19) reported

    @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

  • Thesaurabh_k
    Saurabh Kushwaha🇪🇦 (@Thesaurabh_k) reported

    @Paytm @Paytmcare is it true to reject the paytm postpaid application for just pincode? I have experience the rejection just cz of pincode, is it truly matters. Come to the tier 2 and 3 cities people earn and save more from tier 1 cities people. Tier 2 and 3 people are more disciplined instead of 1. Issue is not application got rejected but the reason is what pincode? Seriously **** !

  • MassStrikeR
    StriKeR (@MassStrikeR) reported

    Hi @Paytm Yesterday purchased Valorant Points voucher but the code is incorrect or unable to redeem. Could you please kindly process the refund? The money stuck and unable to contact to customer care as only your chatbot replies. #paytmservice #paytmvalorantpoints

  • MohitBi83724411
    Mohit Bisht (@MohitBi83724411) reported

    @Paytmcare When you are going to resolve this @Paytm @Paytmcare , it's been more than a month, please give money back, I m never going to use this ****** service of urs

  • Jasmeetahuj
    Jasmeet singh (@Jasmeetahuj) reported

    @Paytmcare my paytm wallet balance stucked since april ..please guide me how to access to my money

  • phoolchand6150
    Phoolchand Chaudhary (@phoolchand6150) reported

    @Paytmcare my SpiceJet flight has been cancelled by the airline. I called SpiceJet, and they asked me to contact the booking platform from which I booked the ticket. Please help me with an alternate flight option urgently as I need to travel. Kindly look into this and assist ASAP

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