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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • NoBotForSupport
    NoBotsForSupport (@NoBotForSupport) reported

    @Paytm @PaytmBank @Paytmcare Please check this with urgency. This is how you loose customers. And stop using useless bots for support service. #NoBotsForSupport

  • samuraijack013
    Manish (@samuraijack013) reported

    @Paytmcare @Paytmcare I have already requested a refund through the Paytm app, but there has been no response or resolution. This is an international trip and I’m feeling completely helpless due to the delay and lack of comm. Requesting immediate escalation and support on the refund.

  • iamvs2002
    Vaibhavvvvvvvvvvvvv (@iamvs2002) reported

    @Paytmcare The reply that you always give me is we are trying. Just solve the issue.

  • NiteshKuma42114
    Nitesh Kumar (@NiteshKuma42114) reported

    @Paytmcare @Paytm @Paytmcare I haven't travelled on this bus due to safety issue kindly provide full refund of this seat

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    @Paytmcare 2. Now, customer support says the “bot gave incorrect information” and that the transaction was actually successful from their technical team’s end. 3. Their explanation? “The bot is just a bot, not the technical team.” @Paytm @Paytmcare

  • saiprem781
    Prem ♉ 🇮🇳 (@saiprem781) reported

    @Paytmcare Stop with the ******* copy-paste BS 😡 this is not a complex issue — just send a damn update your “patience” reply is harassment at this point. It’s been 4 days now same “Malicious Apps Detected” error even with Kaspersky Premium & clean phone.

  • nikhil070105
    Nikhil (@nikhil070105) reported

    @Paytmcare Yesterday i made a payment of 1500 rs from paytm having UPI REF. NO . 613197981211 but the merchant doesn’t received the money kindly resolve my issue

  • AdyitSngh
    Aditya (@AdyitSngh) reported

    @Paytmcare @NPCI_NPCI I'm facing a error in my paytm app. It's showing "malicious app detected" because of this I am unable to do transaction. Kindly solve the issue. I've submitted my complaint to @Paytmcare, but no action or any reply was received from their side.

  • yash_marshall1
    yashwanth yash (@yash_marshall1) reported

    @Paytmcare please look into this, this is pathetic, no reply got 10 days and no customer service is very very bad from your end, I expect a solution very soon

  • 17Vardani
    hemant_vardani_17 (@17Vardani) reported

    @Paytmcare The current update on this matter is @IndiGo6E says to wait for 2 more business days. Not sure, if it will help. Being optimistic here, that this will solve it.

  • MdMujahid313054
    Md Mujahid (@MdMujahid313054) reported

    vijayshekhar @PaytmCare @PaytmBusiness SHAMEFUL! Struggling for 1 month to update my business number. Documents submitted but no solution from @PaytmCare. If not fixed in 24 hrs, I'll close all 5 family Paytm accounts. Sending details in DM. FIX IT! #Paytm #WorstService

  • Gabbar1702
    Ashwinkumar Pandey (@Gabbar1702) reported

    @Paytmcare Any update on this issue?

  • satyamsahni0
    Satyam Sahni (@satyamsahni0) reported

    @Paytmcare Resolved my problem already

  • NoBotForSupport
    NoBotsForSupport (@NoBotForSupport) reported

    @MohdShafiG4 @Paytmcare @vijayshekhar Bot support is real frustrating issue today. I am a dedicated account to protest against the incompetent support system. I hope we get the real human support back where it is needed. Tag/mention me to repost your issue. #NoBotsForSupport

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Paytmcare @iamvs2002 very pooor service team i have been following up regarding paytm food wallet not single response ...details has been shared screens hot of issue shared

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