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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MonikaPrasad16
    Monika Prasad (@MonikaPrasad16) reported

    @paytmbankcare @PaytmBank @Paytm I have Fixed Deposits linked with Paytm Payments Bank and I’m concerned after the banking shutdown news.Please guide me on how I can safely transfer my money and FD amount. I have not received clear instructions yet. Kindly help urgently.

  • DattaWhat
    Dustu Chele (@DattaWhat) reported

    @Paytmcare @Paytm I am unable to login to my Paytm account from the last 5 days. Getting “Access Denied” error every time. Tried reinstalling app, clearing data, and even formatting my phone, but issue is still not resolved. Please help urgently

  • Deepakk19862960
    Deepak Yadav🐯 (@Deepakk19862960) reported

    @Paytm Stop fooling users with “trust & security” ads while fake voucher scams like Vaku Luxos run on your platform. Taking money is easy, but when users get scammed, your support hides behind “voucher issue” excuses. Shameful service and zero accountability. #Paytm #FraudAlert

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare Day 5 and still no refund from @Paytm despite airline confirmation that the amount has already been released to the booking partner. No proper customer support, no human escalation, only automated replies. This is becoming unacceptable. Please resolve immediately

  • mangesh100100
    मंगेश (@mangesh100100) reported

    Hey @Paytmcare @Paytm, I need to delete/close my Paytm Business Account. The business was closed a long time ago, but I’m unable to permanently delete the account through the app. Please help me get this resolved ASAP. #Paytm #CustomerSupport #BusinessAccount

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare iPhone 15, iOS 26.5 (23F77), PayTm v10.80.0 The App just closes just like that, i tried updating app and its same while teying to go to help & support to write support or trying to make payment. Less than min it will close.

  • themusicaldude
    Prateek Bajpai (@themusicaldude) reported

    @Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?

  • Ahmadarsalan001
    Ahmad Arsalan (@Ahmadarsalan001) reported

    Dear @Paytm , @Paytmcare Today suddenly I got logged out of my paytm app. I thought due to some security issues it automatically logged me out. I tried logging in again but it started showing me that your account is blocked. Please help me Resolve the problem.

  • MZ996K
    MZEE996 (@MZ996K) reported

    Recently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare Hi Prashanth The app is getting closed every time, IOS updated, App updated still same problem

  • Bhabanisb
    Bhabani Sankar Barik (@Bhabanisb) reported

    @Paytm @Paytm If you are unable to provide service to your customer. Then plz don't make such business plans which will hamper day to day operations for a businessman. I have payment POS machine PAYTM not working properly. Your employee sarthak is not responding.M-+919853387262.

  • danish1658
    Danish Amin (@danish1658) reported

    @Paytmcare @Paytmcare Its been over a month now, will you still say its been investigated.. do you have any update for me what you have done until today? Why have you gone mute on paytm support, twitter and cpgram portal?

  • sankar_cr
    C R Sankar (@sankar_cr) reported

    @Paytmcare 8870070043 is the contact, is this issue getting fixed ?

  • ksharmaa7786
    mub@@r@k (@ksharmaa7786) reported

    @NPCI_NPCI Please help me @NPCI_NPCI and @Paytmcare to return my amount because this money is very important for me

  • imdinesh737
    Dinesh Kumar (@imdinesh737) reported

    @Paytmcare @Paytmcare My main Paytm account is now accessible, however I’m unable to access my Paytm for Business merchant account. It is showing “Currently you cannot register as a merchant”. Kindly check and help resolve this issue at the earliest.

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