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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Khushhua20
    𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported

    @Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C.

  • InsightSphere
    Insight Sphere (@InsightSphere) reported

    @Paytmcare your Paytm app is no more that effective and the support window is hard to find. It is better to explore rest payment options than Paytm.

  • RiteshAreraj
    Ritesh Kumar Tiwari (@RiteshAreraj) reported

    @Paytm I have ₹1,300 in my Paytm Payments Bank account, which I just know. I tried to transfer it to another account, but was unsuccessful. Please help me with this.

  • kameshw42070786
    kameshwar kumar (@kameshw42070786) reported

    @Paytmcare Not getting any support from DM

  • BikashDas26321
    Bikash Das (@BikashDas26321) reported

    @Paytmcare I haven't found any solution to my problem yet

  • laveagle
    limitedEdition (@laveagle) reported

    @Paytmcare I want to report fraud. Unable to reach any Paytm agent or support. Ticket raised through AI agent but this is emergency. Please call me asap. Ticket no 200011303552

  • agrawalashish19
    ASHISH AGRAWAL (@agrawalashish19) reported

    @Paytmcare It's more than 2 weeks since I raised ticket. Is it some rocket science to identify the shortfall of bal. I want to know how can customer rely on your internal systems. Had I not checked the balance then? Why shouldn't I conclude that it's general and intentional practice #paytm

  • ketan_gupta66
    Ketan Gupta (@ketan_gupta66) reported

    @Paytmcare It's been two days and I still have not received any solution from your end, what kind of service you are providing to your customers??

  • FryMachli
    ek machli dedo pls (@FryMachli) reported

    @Paytmcare @PaytmBank please help.

  • NeetendraChoud2
    Neetendra Choudhary (@NeetendraChoud2) reported

    @Paytm @PaytmCare @IndiGo6E Disappointed with the refund process for PNR EYFZ2Q.Despite IndiGo confirming a full refund, over ₹5000 was deducted by Paytm without clarity. AI support is unhelpful.Request immediate human intervention for #200011234779. #ConsumerRights #PaytmTravel

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare What happened still now no response on refund?? Are you cheating to customer?? It's already 1month month over... Fraud cheater paytm

  • GodabaNikhil
    Godaba Nikhil (@GodabaNikhil) reported

    @PaytmTravelCare @Paytmcare My booking ID is 26409721944. Could you kindly initiate my refund? Your customer service number is not operational in Saudi Arabia, and I submitted this request a month ago. For the same flight my colleagues who booked via flipkart they received.

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare @Paytm Dear paytm still i didn't get any updates regarding my issue is not resolved it's already 18days were completed i sent many Direct messages in Paytm app but i didn't get updates it's completely mental harassment

  • k______aif
    Kaif Saeed (@k______aif) reported

    @PaytmBusiness @Paytmcare I've raised a issue before for rental charges as i have paid the amount of 99 offer that was given by your team to me that after payi g this amount your rental charges will be 0 for lifetime and only 24/- sim charge was applicable but again u deduct rent

  • KashishSikka2
    Kashish Sikka (@KashishSikka2) reported

    @Paytmcare How much time will you take it’s been more than 4 days since i have raised the request for a refund. I have contacted the airline they have already transferred the refund why are you guys not giving back the amount. Such pathetic customer service & 0 accountability. PNR-LB1FFA

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