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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • iamB_Chandel
    Bhavesh chandel (Advocate) (@iamB_Chandel) reported

    @PaytmCare Repeatedly trying to reach customer support via calls and the Help & Support section, but no response or resolution. Extremely disappointing service experience. Customers should not have to struggle just to connect with support. Kindly assist. #Paytm #CustomerService

  • eyemandeepsingh
    Mandeep Singh (@eyemandeepsingh) reported

    Hello Team, please resolve my paytm payment bank issue. Money is stucked in FD account Please help me and provide a call back. @Paytm @PaytmBank @Paytmcare

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytm @Paytmcare I am not getting any help please do call me fast I want to cancel and get my refund

  • happybychoicee
    Lavanya A. (@happybychoicee) reported

    @Paytmcare Now it has been 4 days now still no resolution despite sharing all the required details @Paytm please help?!

  • sansin83
    itsmesandy ☀️ (@sansin83) reported

    @Paytmcare my query still remains unsettled, plz help

  • ShabbirAkhtar06
    Shabbir Akhtar (@ShabbirAkhtar06) reported

    @Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.

  • akgupta9555
    Amit Gupta (@akgupta9555) reported

    Hello, @Paytm @Paytmcare Could you please provide faster resolution on Ticket no. 200011770019 regarding refund issue of flight cancellations. Airlines already released payment from their side.

  • RajpawanT
    Raj (@RajpawanT) reported

    @Paytmcare every time I got notification from paytm postpaid is start but every time rejected poor service

  • yogeshranjan54
    Yogesh Ranjan (@yogeshranjan54) reported

    @Paytmcare @Paytm Paytm Postpaid application has been stuck on "We are verifying your bank account details" since 4 June 2026. Full KYC completed, bank account linked, It has been 6+ days without any update. Kindly check and resolve this issue urgently. #PaytmPostpaid

  • kasnia_Ajay30
    Ajay Kumar (@kasnia_Ajay30) reported

    @Paytmcare Is it your service? Worst mistake that for booking a air ticket I used Paytm. For just one GST invoice, how may times I have to raise a help ticket...@PaytmCheckin @vijayshekhar

  • akarshitmahaja
    Akarshit Mahajan (@akarshitmahaja) reported

    @Paytm Sir I am not able to login with my mobile number as it's saying that to login after 30 day's from last failed login  Kindly resolve my problem at earliest so that I can login and use paytm service on mobile number ple dm me Thanks & Regards Akarshit Mahajan

  • JaYaarYahanSe
    Rahul (@JaYaarYahanSe) reported

    why am i not able to make bill payments?? I’ve been trying to make it on paytm - not working. Says “operator is currently not accepting payments on any app”. When will this be resolved. @tatapower_ddl @Paytm @Paytmcare

  • Manishs44898627
    Manish sabharwal (@Manishs44898627) reported

    @Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good

  • Dhruv_Patel09
    Dhruv Patel (@Dhruv_Patel09) reported

    @AjaySingh172812 @Paytmcare Same problem with me too, since 2 days it shows pending on my hdfc credit card bill

  • KanikaBakhai
    Kanika Bakhai (@KanikaBakhai) reported

    @Paytmcare raised ticket on 31st May for refund of my flight cancelled by airline. Airline refunded to you 4 weeks ago & I still haven’t received refund from you. Your AI support bot isn’t helpful. ticket ID 200011801644. Need action asap

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