Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 1 |
| Dārjiling, WB | 1 |
| Bengaluru, KA | 1 |
| Ahmedabad, GJ | 1 |
| Alīgarh, UP | 1 |
| Qādiān, PB | 1 |
| Kolhāpur, MH | 1 |
| Chandigarh, CH | 2 |
| Ludhiāna, PB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant Jain (@jain_saabh) reportedAnother week gone. Still no sign of my refund. No calls from paytm, no help or reassurance. Can I go to the consumer forum against this delay. @Paytm
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Vikas Dutta (@VikasDutta20) reported@Paytmcare no resolution till now. I don’t know how you people operate, even after more than 48 hours you are not able to give me a reason that why my account access is denied. My daily sip Money is getting defected everyday and what about my money already invested. @RBI
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Mohd Farman (@faizali7714) reported@Paytmcare My issues not resolved u am waiting for this time
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Pranjal Agrawal (@pranjal795) reportedI am a Paytm merchant. My POS machine has been non-working for 6-7 months. Your agent Vishnu Sagar (+91 8770862325) took ₹3000+ for new machine but it is also not working & no QR provided. Calls not answered. Merchant: Pawan General Stores @Paytmcare @Paytm
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Saurav Dutta (@sauravdutta84) reportedI booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare
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Vidushi Dwivedi (@VidushiDwivedi4) reported@OfficialDMRC @Paytm Booked Delhi metro ticket T1 via Paytm. UNUSED as staff said not accepted & asked new one. As per DMRC, unused tickets refundable within 60 min I am within time. No Refund. Helpline 155370 not working. @MoHUA_India #DelhiMetro #DMRC #DelhiAirport
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Air India (@airindia) reported@ADVJITENDER @Paytm Dear Mr. Mehta, we would like to apprise you that you are eligible for a full refund. Kindly connect with your travel agency to claim the refund, and they may reach out to the Air India Sales Team for any required support. We hope this information is helpful.
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Nischay Kumar (@Nischay_K3) reported@Paytmcare see it’s been over 15 days where I booked 11 flight tickets and none of your team members are taking response and I’m attaching ticket number if issue won’t be resolved by tomorrow and I didn’t get my money back for sure I will go to consumer court 200011321561
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SUJIT BANERJEE (@SUJITBAN23) reported@Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.
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SUJIT BANERJEE (@SUJITBAN23) reported@Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.
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Omkar Jadhav (@anthropic_o3) reportedI applied a coupon for ₹30 cashback on Swiggy (Instamart) but have not yet received it. The help section has not provided a satisfactory resolution. @Paytmcare @SwiggyCares #help @instamart_it
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Upasna Premchandani (@Upasnapremchand) reported@Paytmcare @HDFC_Bank @HDFCBank_Cares please look into it immediately and resolve this issue please
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M.C.Selvendran (@mcselvendran) reported@Paytmcare Hi, I have called ur customer care multiple times but cant able to connect to them. Even raised complaint to close my business account and soundbox service. But ticket raised last month but no one bothers. Please let me know the solution for this.
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Abhimanyu Khosla (@KhoslaAbhimanyu) reported@Paytmcare I transferred Rs 500 to UPI and instead of credit the remaining balance too vanished. Ticket No: #200011174671 was raised on April 1, till now only automated response or false information that issue has been resolved. Please expedite.
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Pratik Rathore (@Pratikrathore__) reportedWhat ******** is this @Paytm @Paytmcare I just purchased some gift vouchers but all of them are invalid the website is asking for a 16 digit code you gave me a 12 digit code what is this how do i use it now even i can't get the voucher pin so what to do now with this invalid code