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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Mustafa_ali_000
    Mustafa Ali (@Mustafa_ali_000) reported

    @Paytmcare Paytm’s “Bus Booking Assurance” feels like a scam when a customer is abandoned after payment. Paid extra expecting reliability but no meaningful support instead. Stop selling “assurance” if you can’t honor it. Worst travel booking experience I’ve had. @Paytm

  • snapsbyankit
    Ankit (@snapsbyankit) reported

    @Paytm @Paytmcare @Paytmcare till already 48 hours my money is still not refunded to me I'm filing a consumer court case on this now it is enough, call me give a number to connect customer care agent

  • Sati4284
    Satish M (@Sati4284) reported

    Hi @Paytmcare @Paytm, it’s been over 20 days of constant follow-ups and still no resolution. Absolutely pathetic customer service and complete negligence towards users. How hard is it to resolve a genuine issue? Disappointed and frustrated with this terrible experience.

  • Muhamma42285812
    Muhammad shadab (@Muhamma42285812) reported

    @Paytm @Paytmcare I am not getting any help please do call me fast I want to cancel and get my refund

  • pavankarthik_99
    PAVANKARTHIK (@pavankarthik_99) reported

    @Paytm hello my refund amount from Myntra and meesho are credited back to the old Paytm payment bank account registered with my brother number please help me to get back my money

  • Ebad_Nomani
    Ebad Nomani (@Ebad_Nomani) reported

    Hey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir

  • kumarsatissh
    Kumar Satish (@kumarsatissh) reported

    just called @PaytmMoney for their support. Getiing an IVR message that they are on holiday on the occassion of Eid. whaaat?? In which timezone these people are living? it was few days back!! Requesting @Paytmcare to please look into it!!

  • ShabbirAkhtar06
    Shabbir Akhtar (@ShabbirAkhtar06) reported

    @Paytm @AkasaAir My flight was cancelled front the airline's end and refund was processed on 22May Flight Pnr QCEB6K Paytm ticket #200011758725 I have been chasing akasaair support team over the calll and Paytm support chat since then, both team are not helping at all. Pls help.

  • prabhuRupe
    Rupesh Prabhu (@prabhuRupe) reported

    @Paytmcare I've raised a ticket for a flight which was cancelled on April 29 by the airline and you guys are still issuing a refund even after 1 month and worst part there is no way to connect human customer care on your app. How irresponsible this is ? @Paytm

  • Bitto_md1
    Md Vakar (@Bitto_md1) reported

    @Paytmcare @Paytmcare @Paytm not solve problem regarding money refunded

  • Introvertt71
    Aadarsh maheshwari (@Introvertt71) reported

    @Paytm When Paytm payment bank return my money. Fixed deposit stuck in paytm banking help me plss

  • i_lexo
    ＬＥＯ 🍥 (@i_lexo) reported

    @Paytm @Paytmcare Ticket ID: 200011831764 order 27114185477 this voucher not working on my business account i buy direct from amazon so please refund also unblock from @Paytmcare

  • ShadabNiazi7
    Shadab Niazi (@ShadabNiazi7) reported

    @Paytmcare No its not bank issue its fault of ur side.if someone send money in emergency it stuck then what I will Do??Solve this issues of urgent priority.

  • siddhu2512
    Siddharth Gupta (@siddhu2512) reported

    @Paytm @Paytmcare @SuryodayBank why is this happening to my paytm since I have opted the postpaid service by Suryoday small finance bank??? I am unable to open my paytm app. Resolve this immediately.

  • sunilbxnoi
    CJP_2029 (@sunilbxnoi) reported

    @PaytmBusiness @vijayshekhar @Paytmcare Dear Paytm , I am writing to express my concern regarding my Paytm account issue, which has still not been properly resolved. I feel very disappointed because despite multiple attempts to contact support, I have not received any clear solution or satisfactory response.

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