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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AmanKum22518116
    Aman Kumar Singh (@AmanKum22518116) reported

    @PaytmCare My account is showing "temporarily blocked." This is my primary account for daily transactions and I'm facing a lot of issues. Can you please check the status and help me unblock it? Waiting for your response.

  • AtharvaKulkrni
    Atharva Kulkarni (@AtharvaKulkrni) reported

    @Paytmcare @Paytm didn't get any update regarding my issue . What's your email for customer support?

  • Awakeningu14
    Awakening (@Awakeningu14) reported

    @SonOfBharat7 This is an issue with Upi payment, your details get to that person, same thing happened to a girl who shared 2-3 days ago that someone from restaurant called her up. Pay in cash in you can or there should be some way for @Paytm to hide number

  • AbhishekDe93154
    Abhishek Dey (@AbhishekDe93154) reported

    @Paytmcare Please solve my problem fast as I am in much problem please it's a huge request.

  • satyamsahni0
    Satyam Sahni (@satyamsahni0) reported

    @Paytmcare I am not able to download my statement please help

  • VikasPa28470955
    Vikas Patil (@VikasPa28470955) reported

    @Paytmcare But the DM isn’t working. It automatically takes me back. Please help resolve this issue.

  • Avinashpuniya27
    Avinash (@Avinashpuniya27) reported

    Really disappointed with @Paytm @Paytmcare support @DGCAIndia I booked a SpiceJet Delhi → Pune flight via Paytm for 30 March 2026. The flight was cancelled by the airline itself, and on 5 April the airline confirmed that my refund of ₹7,934 had already been initiated.

  • AskShubh
    शुभम खंडेलवाल 🇮🇳 (@AskShubh) reported

    @Paytmcare @Paytmcare You guys have one of the worst service, atleast reply to the message I sent you.

  • salmansaifi89
    SALMAN SAIFI 📊 (@salmansaifi89) reported

    @Paytmcare why my account denied login

  • Mrscrazyness
    Mrs. QUINN (@Mrscrazyness) reported

    @Paytmcare My father in law is High court advocate if this issue isn’t resolve at earliest and if i didn’t receive my refund you will receive legal notice I’m very serious Ria Ticket ID: 200011630707.

  • AtulKum08892920
    Atul Kumar Singh (@AtulKum08892920) reported

    @Paytmcare My payment Account Login Block Please Help I send all the details in DM.

  • _Human_Male
    Abhishek Harwani (@_Human_Male) reported

    Tried @Paytm Help & Support. Their AI chatbot resets the conversation every time. Asked for a human agent. It said "connecting you." Chat has been cold since. This is what passes for customer support in 2026.

  • PradeepBari5
    Pradeep Bari (@PradeepBari5) reported

    @Paytm @Paytmcare, I recharged a ₹29 data pack on my number but the pack has not been activated yet. Amount was deducted successfully Rs.29.00 debited from A/C XXXXXX5473 and credited to paybil3066@ptybl. Ref: 205805684113 Please check and resolve this issue ASAP #PaytmSupport

  • whoisbhauji
    Ravi Srinivasan (@whoisbhauji) reported

    @Atlas_Superior @Paytmcare @Paytm Is this issue resolved? Still no solution for me

  • nitin_189
    nitin Kumawat (@nitin_189) reported

    @Paytm @UPI_NPCI Dear paytm/upi I received ₹40 cashback on Paytm 30 days ago, but it has not been credited to my bank account yet. Please solve this issue as soon as possible. 🙏 Thanks @nitin_189

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