Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 6 |
| Noida, UP | 1 |
| Pānīpat, HR | 1 |
| New Delhi, NCT | 7 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 1 |
| Indore, MP | 1 |
| Kanpur, UP | 1 |
| Jaipur, RJ | 2 |
| Chennai, TN | 1 |
| Shimla, HP | 1 |
| Port Blair, AN | 1 |
| Lucknow, UP | 1 |
| Kolkata, WB | 3 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Gyanendra Singh (@GSC1971) reported@Paytmcare I am unable to login in paytm. Paytm unable to send OTP on my registered number. I am in 5G network area.
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Jim_GAVahora (@JGavahora) reported@DrAbhishek_Ind @Paytmcare Waymint. Some tech glitches- server down for some users. U R the lucky ones like me !!
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JUNAID (@Junaidxx07) reportedHey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help
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Chintan (@ChintanSisyphus) reported@Paytmcare Are you doing anything or not to solve the bloody problem?? Bloody frauds!!! Atleast acknowledge the problem first and have some professional communication!!! Noone should ever use paytm!! I will file a police complaint if my issue is not resolved right now!!
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Anusha (अनुशा) (@anushabansal14) reported@Paytmcare Waited 5 days already, when can I expect you to contact me? Kindly HELP
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Shrishti Rai (@ShrishtiRaii) reported@Paytmcare @Paytm i have received no communication from your end yet for the refund. It only shows ticket raised. No follow up. Nothing. Pathetic customer support.
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Sahil Mansuri (@SahilMa15555552) reported@Paytmcare i my self sahil my paytm is not working from more than 2 months it is showing rooted device
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Mukul Bisht (@mukulbisht5897) reported@Paytm @Paytmcare Why after having 5g networks and having Wifi as well at place I am not able to do the transaction is it the issue only with the IOS users Iphone 16 Pro not Working Iphone 17 Pro not working Iphone 16e not working but working on Motorola Android device
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Chinmaya (@ChinmayaSaxena) reported@Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏
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Mehul Desai (@livingfree60) reported650.19 re credited to upi lite. Now for the balance either let me use it to make pmts or help get it credited back into my bank acct @vijayshekhar @Paytmcare
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kushal das (@kushal8609) reported@Paytmcare Still problem not resolved.
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Cyril Johnson (@CyrilJohns96815) reported@Paytm @Paytmcare There is no way to reach out to paytm for emegency support. I have raised a ticket 200012533997 but no one seems to be responding. Is there a way to call and speak to an agent??
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بلال رضا (@BilalSaqibi) reportedI’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.
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Patel Purple (@patelnn286) reported@flipkartsupport @Paytmcare @RBI need your attention, they both cheat the customer on the name of scheme
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Justin Army (@JustnbieberIND) reported@GooglePayIndia @PaytmBusiness @Paytmcare pls resolve the issue.