Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmadābād, GJ | 3 |
| New Delhi, NCT | 1 |
| Yamunānagar, HR | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
| Hyderabad, TG | 1 |
| Dārjiling, WB | 1 |
| Bengaluru, KA | 1 |
| Ahmedabad, GJ | 1 |
| Alīgarh, UP | 1 |
| Qādiān, PB | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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VARADARAJ (@VARADAR36779348) reported@Paytm @Paytmcare @vijayshekhar Really fed up with the way Paytm handles customers. 4 days transaction blocked, no proper support, no callback, no direct customer care access, no empathy, only automated responses. If you claim 24×7 service, customers to reach and get help.
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VARADARAJ (@VARADAR36779348) reported@Paytm @Paytmcare @vijayshekhar 4 days unable to transact due to “Malicious app found” error. No proper customer care response, no support, no solution, no direct contact or callback from Paytm. The issue is dragging in a very lethargic way while customers suffer.
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Chetan Shetty (@ChetanShet48541) reportedI ordered Amul icecream from Swiggy and applied for the paytm coupon which mentioned flat 50 rs cashback but still it's not credited and the part is Swiggy customer service team is not responding properly as usual, worst customer service ever @SwiggyCares @Swiggy @Paytm
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DHEERAJ PANDEY (@dheeraj199696) reportedTook a digital loan via Paytm from Poonawalla Fincorp. Right after disbursement, I started getting fraud calls with exact loan details asking for a “security amount” How did scammers get my confidential data? Serious concern about customer data privacy. @Paytm @PoonawallaFincorp
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare hi, its been long time now but still thete is no update on my issue. Please reply and kindly do the needful at the earliest. @Paytmcare
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sanjayholani (@sanjuholani) reportedHey @Paytm @Paytmcare — I've had ZERO usage of your Sound Box for 18+ months. No service. No communication. And suddenly ₹1940+ is charged out of nowhere! 🚨 Asked for help via chat → No resolution Called helpline → this is unacceptable from a #fintech
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Devdeep Bhardwaj (@devdeep_19) reported@Paytmcare @Paytm I'm facing an issue from today while making any payment there's is a warning of malicious App found which can be used by fraudster to steal your money, Although I'm using other upi apps smoothly even I run a full scan by Kaspersky premium but still this persists
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WAKA (@wasimak010) reported@Paytmcare I have booked and cancelled ticket on Irctc website and payment done via Paytm QR code scan but after cancellation on 30.04.2026 still refund amount not received in account, so please do needful.
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare i have a flight tonight but still i have no update about my issue. What should i do now there is no update frm u people. Pathetic and such a **** customerservice @Paytmcare
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Sachin M🇮🇳 (@SachinMaheswary) reported@Paytmcare @Paytmcare Even after reaching you guys out on mail , you are least bothered to reply to customers which shows how you take lightly the customers issue. #worstplatformpaytm #paytmfraud
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KKinDel (@KulshreshthK) reported@Paytm @vijayshekhar Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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KKinDel (@KulshreshthK) reported@Paytm @vijayshekhar @mdeora1 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Manish (@samuraijack013) reported@Paytmcare Need urgent help regarding my international flight booking refund request. Booking ID: 26946705119 My flight originally scheduled for 22 May has been rescheduled multiple times by the airline, making the itinerary unusable for me.
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CaptainNadine196 (@anshtrused) reported@Paytmcare @pawank_r Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service
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Sachin Rathore (@sachinrathorex) reported@nuegoindia @Paytm @MORTHIndia Save your “sorry”. I didn’t book a ticket for apologies. You created the problem, closed it without communication, overlooked passenger harassment, and denied refund.
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