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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
Kolkata, WB 2
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • amitchandra74
    Amit Chandra (@amitchandra74) reported

    I have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI

  • girish_khurana
    girish khurana (@girish_khurana) reported

    Dear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏

  • deepakg72
    Deepak (@deepakg72) reported

    @Paytmcare @Airtel_Presence @airtelindia Unable to add my airtel black connection on any payments app. Why is it? Whatever number i try be it customer ID or phone number, it shows not found.

  • santoshkumar641
    Santosh Kumar (@santoshkumar641) reported

    @Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest

  • hitenbrahmbhatt
    Hiten Brahmbhatt🇮🇳 (@hitenbrahmbhatt) reported

    Hey @flyspicejet @Paytmcare do u have intent to resolve the problem and give my refund.. it's almost 20 days gone still I didn't received my Refund for which flight has been cancelled by Spicejet and booked from Paytm Apo. PNR NGNL3N @MoCA_GoI Hope u r taking note & get involved.

  • vikaskumar1713
    Vikas Singh (@vikaskumar1713) reported

    @Paytmcare How's that my problem. You took my money on their behalf, you earn commission or whatever. You are responsible. They might never reply then? It's already two weeks. Just give back my money and deal with them how you see fit. If more of my time is wasted, I'd require compensation.

  • shakil_99
    s ahmed (@shakil_99) reported

    @Paytm @Paytmcare After switching to a new device my same phone number couldn't be verified. Despite of every settings are correct I could not even log in to my account since last 8 days. Please raise a ticket and resolve my problem

  • yashrathor8
    yash rathor (@yashrathor8) reported

    Worst service ever payment there is no support from never use payment @Paytm @Paytmcare

  • Streptococci98
    Plain MBBS 🩺 (@Streptococci98) reported

    @Paytmcare @NasirRaine79744 Paytm, this is extremely disappointing. Multiple spending mandates are being processed across multiple accounts on the same day, and even after repeated complaints, they are neither stopped nor cancelled. Such poor handling very bad service @Paytmcare

  • harsh_notariya
    Harsh A Notariya (@harsh_notariya) reported

    Wtf @Paytmcare @Paytm There is no way to contact a human for customer support? Your AI raised a ticket, which promised a reply from an agent in 6 hours, but there was no reply for more than 24 hours. Your customer care number is unreachable Please reach out to resolve my query asap

  • Ashishagrawalsb
    Ashish agarwal (@Ashishagrawalsb) reported

    @Paytmcare @IndiGo6E It has been 4 days since my flight cancellation, but I still haven’t received my refund. The app says to contact the third party. Please check the status of my refund and help resolve this. I can provide booking details privately via DM. This as urgent

  • pooniya188
    sandip pooniya (@pooniya188) reported

    @Paytmcare My train was on 14 June, but my refund is still pending. PNR: 2157625217 I’ve contacted support multiple times. Please check and process my refund ASAP. @Paytm

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    @Paytmcare I sent the message , still no solution , is this a way @vijayshekhar paytm treats the customer??? A simple phone call will solve all the issue, but you people intentionally making us to wait for months

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @Paytmcare 2. False Information: Your support executive explicitly lied under Ticket ID: 200012727553 by stating only a "Gold Voucher" existed, which the screenshots clearly prove.

  • iamlalit19
    Lalit (@iamlalit19) reported

    @MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing

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