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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
Cochin, KL 1
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • pardeep_nehra
    Pardeep nehra (@pardeep_nehra) reported

    @Paytmcare What you will assist me. At least don't harras people anymore. I came here to let people know how big pain is for small request on paytm in name of bot. Can't even talk to real customer care.i already uninstall ur app n will sure as much I can do I will.

  • amitchandra74
    Amit Chandra (@amitchandra74) reported

    I have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI

  • MassStrikeR
    StriKeR (@MassStrikeR) reported

    Hi @Paytm Yesterday purchased Valorant Points voucher but the code is incorrect or unable to redeem. Could you please kindly process the refund? The money stuck and unable to contact to customer care as only your chatbot replies. #paytmservice #paytmvalorantpoints

  • Thesaurabh_k
    Saurabh Kushwaha🇪🇦 (@Thesaurabh_k) reported

    @Paytm @Paytmcare is it true to reject the paytm postpaid application for just pincode? I have experience the rejection just cz of pincode, is it truly matters. Come to the tier 2 and 3 cities people earn and save more from tier 1 cities people. Tier 2 and 3 people are more disciplined instead of 1. Issue is not application got rejected but the reason is what pincode? Seriously **** !

  • EmbedLearner
    Embed Learner (@EmbedLearner) reported

    @vijayshekhar Are you working on any LLM at @paytm

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    @Paytmcare Booking ID: 27512648627 Please help. Ticket needed in emergency paid extra for confirmation

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    Hello Team @Paytmcare can you please provide an update on this? Only telling you are working , but no solutions

  • shekharrishabh8
    Rishabh (@shekharrishabh8) reported

    @Paytm someone I know booked a flight that got cancelled and did not fly. You are refusing a refund. Not expected from a company I look upto. Can you help me connect to the right people to sort this out? Have all the details.

  • nanireddyy77
    Nani Reddy (@nanireddyy77) reported

    @Paytmcare Issue still not resolved @Paytmcare

  • Wanderer14Mr
    Mr Wanderer (@Wanderer14Mr) reported

    @Paytm Need some help. Not able to contact Customer care..

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    @Paytm I have been using paytm for past few months but suddenly logged out and unable to verify. Could you please help🙏🏾

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare I found the issue. When I uninstalled PCAPdroid, Paytm app started working. Actually, you should not have tagged PCAPdroid malicious. Its an app from Play Store. If Paytm uses HTTPS, a packet capture does not reveal anything. Hope your don't flag it anymore.

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for

  • tanna_dxt
    Tanmay Dixit 🧢 (@tanna_dxt) reported

    @Paytm @Paytmcare @PaytmBusiness I had already deactivated/cancelled my Paytm Soundbox, but I was still charged ₹693 for the period from 25 July till now. Since the Soundbox was already deactivated and I am not using the service, Please look into this issue, refund the ₹693.

  • Jasmeetahuj
    Jasmeet singh (@Jasmeetahuj) reported

    @Paytmcare my paytm wallet balance stucked since april ..please guide me how to access to my money

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