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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • asweeenmv
    ByAswinmv (@asweeenmv) reported

    @Paytmcare I would have to share my number here cause I don't what problem with your dm, seems like you blocked me

  • BL_Dangi
    The_BL (@BL_Dangi) reported

    @Paytmcare @Paytmcare @Paytm Please review this matter urgently. Due to poor coordination and no support from Chandra Raj Travels staff, I suffered inconvenience and missed my journey. Kindly arrange an immediate refund and take action against such unprofessional behavior.

  • Bmk205338
    Bmk (@Bmk205338) reported

    @Paytmcare can you help to cancel and close my account please? I am in the process of closing all payment apps and plan to keep only BHIM. Mobikwiks responded quickly and closed it. But Paytm is dodging it.

  • maheshpaswan303
    Mahesh Paswan (@maheshpaswan303) reported

    Is it just me, or does anyone else feel this way? @Paytm hasn't been working properly for some time. So much slow I have to reopen app 3-4 times. @Paytmcare

  • swapankm
    Swapan Kumar Manna (@swapankm) reported

    @Paytmcare I don't need anymore support. I'm closing my account. Thank you guys!

  • realmiizan
    Mizan (@realmiizan) reported

    @Paytm @Paytmcare I’ve noticed sudden deductions on instant settlements starting today, whereas no such charges were applied earlier. Kindly provide a clear explanation and review this issue at the earliest. #CustomerSupport

  • AshishP60734377
    Ashish Parab (@AshishP60734377) reported

    @Paytmcare @Paytm hello team, I am not able to cancel the auto payment mandate set in Paytm. Can you please help as the app is not responding once I click cancel payment option.

  • BuntyAthsolia
    Ravi singh (@BuntyAthsolia) reported

    @Paytmcare we are unable to see/withdraw our paytm bank balance nor FD balance since 24 april It's already been 4 days now still you haven't sort this problem Pls look into the matter @RBI

  • _ANIKET_HEMADE_
    Aniket Hemade (@_ANIKET_HEMADE_) reported

    @Abhinav27517819 @Paytmcare I am a Paytm merchant and my settlement is not undertaken by Paytm since the 24th of April 2026, the day Paytm bank licence is declared cancelled by the RBI and there is no response from the customer support after tons of messages and calls, initiated from my end. @Paytmcare

  • Kirankumar97051
    Kiran Kumar Reddy Pilla (@Kirankumar97051) reported

    @Paytmcare @Paytmcare your dm's are not working that much good.

  • DEVENDR87375544
    DEVENDRA JOSHI (@DEVENDR87375544) reported

    @Paytmcare No cashback has been credited, yet the issue is being marked as resolved. Kindly review the actual offer shown at the time of payment and provide a proper resolution instead of repeating the same response.

  • zkhan7952
    ZAID LALA KHAN (@zkhan7952) reported

    @Paytm @Paytmcare I have already filed a complaint with National Consumer Helpline (Docket No: 9176293), but my issue is still not resolved. My genuine funds are being held without any clear reason, even after submitting all required documents and proofs multiple. @PaytmBusiness

  • GKamakolanu
    GK (@GKamakolanu) reported

    @Paytmcare Useless and thieves of Paytm what happened after you nonsense post saying we will look into the issue

  • Proudtobeafano1
    Proud to be a fan of AA 🪓 (@Proudtobeafano1) reported

    @Paytm @SpiceJet Update on my complaint (AirSewa: HT720531) SpiceJet confirms refund was already processed on 29 Apr to AIR IQ (Paytm partner). Yet I have NOT received my money. Why is Paytm holding customer refunds? Resolve immediately. #RefundDelay #Paytm

  • Joel005003
    Joel Joel (@Joel005003) reported

    @Paytmcare This constitutes deficiency in service and unfair trade practice. If the refund is not credited immediately with a confirmed ARN/UTR, I will file formal complaints with RBI Ombudsman and the consumer court without further notice. Treat this as final escalation.

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