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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 1
Jaipur, RJ 1
Ahmadābād, GJ 3
New Delhi, NCT 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    Dear @allianceair the customer service team is just trained to repeat only one thing you have booked through @Paytm @Paytmcare contact them for cancellation and refund while they are slow as a snail to even respond who am I supposed to reach out to for my issue it’s a nightmare

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare @Paytm Hello team, I'm not able to login to my Paytm app since this morning and keep getting a message that says access denied as my number is blocked from accessing Paytm. Please look into this and help me login.

  • subhajitdas94
    Subhajit Das (@subhajitdas94) reported

    @PaytmMoneyCare 48 Hours passed. Still same. Why paytm money is so slow??? @Paytmcare

  • AtharvaKulkrni
    Atharva Kulkarni (@AtharvaKulkrni) reported

    @Paytmcare @Paytm didn't get any update regarding my issue . What's your email for customer support?

  • danish1658
    Danish Amin (@danish1658) reported

    @Paytmcare @Paytmcare Its been over a month now, will you still say its been investigated.. do you have any update for me what you have done until today? Why have you gone mute on paytm support, twitter and cpgram portal?

  • VaibhavSha93481
    Vaibhav Sharma (@VaibhavSha93481) reported

    My Paytm account suddenly got logged out and now it says “your mobile number has been blocked.” My bank account and UPI work on other apps. I also have ₹1700 stuck in UPI Lite. I cannot even access support because login is required. Please help escalate this issue.@Paytmcare

  • imdinesh737
    Dinesh Kumar (@imdinesh737) reported

    @Paytmcare @Paytmcare My main Paytm account is now accessible, however I’m unable to access my Paytm for Business merchant account. It is showing “Currently you cannot register as a merchant”. Kindly check and help resolve this issue at the earliest.

  • Nitinnm1983
    Nitin Mishra (@Nitinnm1983) reported

    Today I knew that Paytm is more efficient than Fino because after my post Paytm asked me for issue whenever this is purely failure of Fino Payments whose kept the payment & not responding after post nor crediting the payment. @FinoPaymntsBank @RBI @Paytm

  • danish1658
    Danish Amin (@danish1658) reported

    @Paytmcare @Paytmcare Can you type a response for me? its been a month now... Shame on @Paytm, Shame on your support... Shame on your professionalism

  • AkashSurana3
    Akash Surana (@AkashSurana3) reported

    @Paytm @Paytmcare Facing a very disappointing issue with my flight cancellation refund. While initiating the cancellation, the refund amount shown was ₹4742, but on the final confirmation page it suddenly changed to just ₹177 without any proper explanation.

  • tsukumar04
    Suresh rao (@tsukumar04) reported

    Hi all, @Paytm app in android phone blocking me from payments citing accessibility to some apps and not able to pay. Tried all options as per net, and as per their bot but same issue. Anyone facing similar issue? Please recommend good UPI app if I decide to change. Thanks

  • Deepakk19862960
    Deepak Yadav🐯 (@Deepakk19862960) reported

    @Paytm Stop fooling users with “trust & security” ads while fake voucher scams like Vaku Luxos run on your platform. Taking money is easy, but when users get scammed, your support hides behind “voucher issue” excuses. Shameful service and zero accountability. #Paytm #FraudAlert

  • vickypleeze
    Virender Singh (@vickypleeze) reported

    @Paytm We had already made flight bookings and had to cancel them because of this issue. Now we want to book again, but your support and process are just not helping at all. 2/2

  • phsenag
    Kautilya (@phsenag) reported

    @Paytmcare What details? I just need clarification why it automatically fetches sms even when no access is given. @AshwiniVaishnaw

  • SumitKanojiyaX
    SumitKanojiya_Official (@SumitKanojiyaX) reported

    @Paytm Generated a ticket on 08-05-2026 to close my Paytm Business account, but still no action. Customer support is just wasting time and treating customers like fools. Close the account ASAP.

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