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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • sandy_rana29
    Sandeep Rana (@sandy_rana29) reported

    Paid ₹4210 to for a swipe machine, but neither received the device nor any refund till date. KYC submitted multiple times but rejected again and again without any valid reason. Contacted customer support several times — no resolution. @Paytm @Paytmcare #Paytm #ConsumerRights

  • Sanjeevkulhari8
    Sanjeev Kulhari (@Sanjeevkulhari8) reported

    @motorolaindia from last 2 weeks @Paytm app is not working in my Moto Edge 60 fusion, when I open the app it's showing an error - Device environment is not correct. Also there is no update pending on my device everything is up to date . Resolve this problem.

  • Lakshya50808919
    Lakshya khandelwal (@Lakshya50808919) reported

    Hi @Paytmcare / @PaytmBank @paytmbankcare I’m facing an issue with the mobile app. The Fixed Deposit balance is not loading, and while entering the passcode, it sometimes shows “Something went wrong.” Could you please look into this matter ASAP?

  • BuntyAthsolia
    Ravi singh (@BuntyAthsolia) reported

    @Paytmcare we are unable to see/withdraw our paytm bank balance nor FD balance since 24 april It's already been 4 days now still you haven't sort this problem Pls look into the matter @RBI

  • tripathi_sahdeo
    Sahdeo Tripathi (@tripathi_sahdeo) reported

    @Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu

  • KhoslaAbhimanyu
    Abhimanyu Khosla (@KhoslaAbhimanyu) reported

    @Paytmcare I transferred Rs 500 to UPI and instead of credit the remaining balance too vanished. Ticket No: #200011174671 was raised on April 1, till now only automated response or false information that issue has been resolved. Please expedite.

  • Navalneet
    Navneet (@Navalneet) reported

    @Paytm @Paytmcare @PaytmBank I have 4000rs in my food wallet balance , I've tried reaching out to you multiple times yet you blocked my ticket opening access not only this you're being unreliable in solving or giving me a reliable way to liquidate those funds

  • Mr_abhi9
    Abhinav Mishra (@Mr_abhi9) reported

    Really disappointed with Paytm’s service. There’s no proper resolution to issues, and reaching customer support is a struggle. Even when you do get through, they don’t listen they just repeat their scripted responses. @Paytm @Paytmcare @PaytmBusiness

  • anshulverma8604
    Av (@anshulverma8604) reported

    @Paytmcare @PaytmBank @Paytm What will happen to those who have money deposited in PPBL who have FD there, after the RBI cancelled its licence? Neither the customer care is working, nor you giving any response . When will they get their money🥺? Unable to complaints through DM.

  • bokkabosanam
    Satavahana (@bokkabosanam) reported

    @vivrajput8 @Paytm @MyIndusIndBank I’ve downloaded, it’ll show error initially… try with good network multiple times… it’ll show

  • VenkyVlogs01
    venky vlogs (@VenkyVlogs01) reported

    @Paytmcare Why they denied that the booking partner is paytm you are the sole responsibility to resolve my issue immediately We were deboarded immediately due to this Please refund my money else I will escalate to further relevant team for the same @PaytmBusiness @Paytmcare

  • vikask063
    Vikas kumar (@vikask063) reported

    Hi @PaytmMoney @Paytmcare Please help to update my mobile number in my paytm money account so that I can access my mutual funds

  • pranjal795
    Pranjal Agrawal (@pranjal795) reported

    @Paytm @PaytmBusiness Ticket No: 500007902909 Engineer visit was promised within 72 hours, but no one has visited yet. Today is 24 April. POS not working since months + QR also not available in app. Facing serious financial loss. Kindly escalate and resolve immediately.

  • aviator365
    L I N U (@aviator365) reported

    @Paytmcare I am using latest version plus I have attached the 2 error screenshots and my telephone number. Thanks

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently

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