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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
Kolkata, WB 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Pranshu_xo
    The Silent Øne🎭 (@Pranshu_xo) reported

    @Paytmcare Hey @Paytm @PaytmCare used #FLYBONANZA promo, promised flat ₹2,000 voucher but got only 20% discount. "Up to" condition was NEVER disclosed when offer was shown! Raised 3 tickets, ZERO response, no way to contact support. Misleading advertising! #ConsumerRights #PaytmScam

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare @Paytm @Paytmcare Why the hell are you not responding or not even looking into the ticket i have raised in paytm app??? Such a disgusting app and customer service

  • jnbehera
    JOGINATH BEHERA (@jnbehera) reported

    @Paytm @Paytmcare @PaytmBusiness my sound box is not working, payment is taking through qr code, but customer care is showing no active sound box linked with my account. Please check and confirm.

  • madhanstweets
    Madhan Anbalagan (@madhanstweets) reported

    Credit card bill payment issue since June 30 2026. Rs 36000 debited from me but not credited to the card account. Only chat bot support is there. No customer care number. 3 days have passed. Use paytm at your own risk. #paytm @Paytmcare

  • anirvanjha
    Anirvan Jha (@anirvanjha) reported

    How were senior citizens expected to know a TDR was required when Paytm itself showed “Train Cancelled”? This is a clear service failure. @Paytm @Paytmcare please take responsibility, investigate and refund ₹3,702.65 immediately. All supporting screenshots are attached. 3/3

  • aslamshaikh12
    Better Kalyan Shilphata (@aslamshaikh12) reported

    @Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytm My Paytm account has not been working for more than 15 days, and my issue is still unresolved. Every time I raise the concern on X, I receive the same response saying that the team is “working on it,” but there has been no actual resolution.

  • Yadayvijay1
    YadavVijay (@Yadayvijay1) reported

    @Paytmcare Booking id last digit make my trip is 8782 and irctc refund processed on 23rd June. When I called paytm customer care replied that my no is not registered-9818952582 while I am daily making transactions from this no

  • rawat_divanshu
    Divanshu Rawat (@rawat_divanshu) reported

    Hi @Paytm , is your cashback offer on @MuscleBlaze website orders a scam? As I paid by watching cashback offer and didn't get any cashback!🥲

  • Ataul489
    Ataul (@Ataul489) reported

    @Paytmcare How much time it will take to resolve the issue, Tomorrow is the last day of coupan.@Paytmcare @Paytm is it scam you are doing?

  • rutujdhodapkar
    Rutuj 🍁 (@rutujdhodapkar) reported

    @Paytmcare is also one of the worst things currently in the world. You ****** asked me to send queries in dm, And now it's been 1 day, no replies. W8 i will come to your device to replay me and make paytm work proper mother ******. Worst ever service @Paytm

  • karma_01_
    _KARMA_ (@karma_01_) reported

    @Paytmcare complaint remains unresolved. Your recovery agents continue contacting my relatives, causing mental harassment and violating my privacy. I expect @Paytmcare to stop these third party calls immediately and address this issue without further delayPlease respond publicly #Harassment

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare @Paytmcare Can you please respond to this issue ?? @allianceair has cleared the refund from their end and provided the screenshot aswell

  • Ravneet02377119
    Ravneit singh (@Ravneet02377119) reported

    @paytm your payment link is broken

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