Paytm Outage Map
The map below depicts the most recent cities in India where Paytm users have reported problems and outages. If you are experiencing problems with Paytm, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
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Transactions
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jewar, UP | 1 |
| Chennai, TN | 1 |
| Mumbai, MH | 1 |
| Raipur, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Dr R R Dwivedi
(@Rajiv_008D) reported
@Paytm KYC got done following the link. Still transactions failing. Why? This is utterly disturbing. Kindly fix it asap.
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Simran popli
(@Simranpopli1) reported
@Paytmcare @Paytm The transferring of kyc is taking hell lot of time. No executive is solving my problem in 24*7 chat as well. Have send so many msgs with no reply from the executive. Procedure is so time taking, no communication, no solution to my problem. Pathetic service.
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PraveenCsenaDHFM🔔
(@IPraveench29) reported
@Paytmcare Hi team, I want to deactivate my paytm postpaid wallet which is not useful and I'm paying convenience fee every month for it. Kindly help me with it:)
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Avi Panwar
(@aka_avii) reported
@Paytmcare the worst app ever. No support whatsoever. Only formalities. Issue not resolved. Paisa wasted, noone cares. Great work. No empathy for consumer.
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CA Vijay Gediya
(@CaGediya) reported
@Paytm @ConsumerAffairs It is almost impossible to talk with paytm customer care executive. Third class customer support system.
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Krishnan Ramaswami
(@krishra) reported
@paytmcare This is for a transaction in Grofers where the payment through paytm failed twice and I had to pay through my card. Both the failed paytm transactions are showing as money on hold. I have been trying to get it resolved but your 24 * 7 support is a joke. Frustrating.
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Jax Qureshi
(@jax_qureshi) reported
@Paytm postpaid bill not paying Is error page is hang when payment
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Aayush.
(@AayushSurana2) reported
@SahilBulla @Paytm True....it's faster and also no latency or transfer failed issues.
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Devanshika Misra
(@_Devanshika_) reported
Be careful of adding money to Paytm wallet because if you accidently activate some kind of auto renewal service and your money gets deducted then paytm will keep telling you to talk to merchant or escalate to merchant themselves only to tell you merchant @Paytm @Paytmcare
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Santiago Alejandro
(@Santiag7395129) reported
@imrupinderbrar @Paytmcare Hi, I'm truly sorry to hear about this and I completely understand your frustration. I also had similar issues until I came across Cyber_hack47 on Instagram who help me out with mine you can also contact him for help
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Sabyasachi
(@BySabya) reported
@SahilBulla @Paytm Totally agree. Have faced zero delay or payment failure issues. Google Pay the less I say the better it is. So many moments of embarrassment and patience testing.
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Arjun Dewan
(@Arjun_Dewan) reported
@Paytm I have fully verified KYC account/wallet. Even after that my paytm wallet freezed day before yesterday. After doing online KYC with my Voter ID card again, it is still not working.
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Simran popli
(@Simranpopli1) reported
@Paytmcare customer care service is so bad of the paytm that it is taking so long to solve the problem of transferring kyc from and phone number to another. 24*7 service not answering in chat. Contacting executive gives no solution for the problem. Pathetic service.
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Arvind Srikantan
(@Arvindsrikantan) reported
Hey @Paytm : What's the strange logic of not allowing UPI to top up the wallet ? I mean there is the direct bank option but if I don't want to use it. Your FAQ says NPCI or bank issues but UPI on other apps seems working as normal
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BAntu SuniL MudirAj
(@_sunil0313) reported
from
Rājendranagar, Telangana
@Paytmcare Worst customer service, unable to connect a live representative, 24*7 service is of no use, we have transferred money from credit card to my account, it shows successful but money not credited yet, it's third day. Such a horrible experience.
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