Paytm Outage Map

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebel (@TheRebelRain) reported 5 minutes ago

  @PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank

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  infodypiuacin (@infodypiua31001) reported 8 minutes ago

  @Paytmcare you guys are bunch of crooks , bunch of scounderals , i purchased a eatsure gift voucher from paytm app its missing security pin and from code its missing 4 digits too , this isssue is too comman none of your ai or mail is solving the issue #scamawareness #paytmisscam

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  Vikas Sharma (@Vikass_BJP) reported 11 minutes ago

  Tkts cancellation is there but not getting refund as per policy of 24 hours if payment done by UPI very bad Service @Paytm

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  Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported 13 minutes ago

  Since 1 month I have fcking uploaded pan, udhyam, 6 months statement, still ko account upgrade, then why the fk you agent came and installed the soundbox, that also with a limit of Rs 1? Are joking idiots @Paytm @Paytmcare @PaytmBusiness . If I can't accept payment why ********,

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  Justin Army (@JustnbieberIND) reported 14 minutes ago

  @Paytmcare The customer has left shop after he showed us that the payment has been completed. What should I do? Did I lose the amount?

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  Malhar Jivrajani (@SimplyMalhar) reported 20 minutes ago

  @Paytmcare Please help me @Paytmcare @vijayshekhar I am begging for the simple bug you can't fix in your app. Your customer is suffering and don't give a ****!

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  nik (@rhysnik) reported 21 minutes ago

  @Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.

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  Sharath B (@Sharath85852559) reported 23 minutes ago

  @Paytmcare I have updated my device and issue is same

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  Sharath B (@Sharath85852559) reported 28 minutes ago

  @Paytmcare I am not understanding what is the issue here. Why it is taking so long after highlighting 5 days. Really frustrated

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  Surjeet Singh (@asksurjeet) reported 29 minutes ago

  1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently.

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  Wasim (@wasim_sayy) reported 30 minutes ago

  @Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3

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  Abhishek Bakshi (@asolitudeseeker) reported 31 minutes ago

  @Paytmcare trying to connect to your customer care since a while without any luck. Kindly get in touch. Thank you.

• 
  Rahil (@realistic_rahil) reported 31 minutes ago

  I have been trying to login in Paytm account from last 5 days but unable to do so despite having recharge , sms pack and all necessary requirements @Paytm @Paytmcare

• 
  Chinmaya (@ChinmayaSaxena) reported 32 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Vaishnavi Bhagat (@vaishnavi_2205) reported 33 minutes ago

  What if Paytm remembered what you paid for, not just how much? 🚀 ProofPay turns every payment into a simple record of the product, service & warranty. Paytm moves the money. ProofPay remembers why. 🇮🇳 @Paytm @SarvamAI @HackCulture #BuildForIndia