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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Ram009999
    Venkat (@Ram009999) reported

    If this issue is not resolved promptly, I will be compelled to approach the Consumer Commission for deficiency in service and seek appropriate legal remedies. #ConsumerRights #CustomerService #FlightBooking @Paytmcare @IndiGo6E @Paytm

  • sagarmoy22
    sagarmoy (@sagarmoy22) reported

    @Paytmcare why reaching support is so hard for Paytm business?

  • anirvanjha
    Anirvan Jha (@anirvanjha) reported

    How were senior citizens expected to know a TDR was required when Paytm itself showed “Train Cancelled”? This is a clear service failure. @Paytm @Paytmcare please take responsibility, investigate and refund ₹3,702.65 immediately. All supporting screenshots are attached. 3/3

  • AmbwaniManisha
    Manisha Ambwani (@AmbwaniManisha) reported

    @Paytm @Paytmcare please open customer care with representative who can answer and solve our questions Trying to connect on call couldn’t connect only Inbox chat window is there , please connect need to solve my issue asap.

  • sameerdj16
    Sameer sharma (@sameerdj16) reported

    @Paytm Worst service ever , I have booked a flight ticket via Paytm, after 6 hours my booking gets confirmed showing on Paytm but , when I confirmed it with Airlines it gets cancelled and money also gone ! Time to knock doors of Consumer court

  • ashleysha
    ashleysha yesugade (@ashleysha) reported

    @Paytmcare This is a product policy n dark pattern interface issue, not an individual account error. I’ll not share private details over DM to be buried in a generic ticketing loop. Please escalate this directly to your compliance n data protection heads to fix your misleading ad loops!!

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @gaana @Paytmcare I’ve already sent you several DMs. Please check them and reply here so you can understand the issue. I just want my ₹799 refunded. @gaana

  • SarthakRohilla2
    Sarthak Rohilla (@SarthakRohilla2) reported

    Dear @PaytmBusiness what’s ur problem Every month mera charge kat rha h itne bar complain kra chuka hu close my box but no response @Paytm @PaytmBusiness scammer ho tum #paytm #paytmbusiness

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytmcare It's been more than 20 days and issue is unresolved...what to do ?? @Paytm

  • theviper5911
    GK Aujla (@theviper5911) reported

    @Paytm @Paytmcare @ACKOIndia I bought a new car insurance policy from #Paytm #acko, but after deduction of payment I am unable to upload KYC document on Paytm app I trying to resolve the issue from last six hours, but not received a satisfied answer from Paytm customer care

  • diliptripathy
    Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported

    @Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Hello Team, Waiting for a long time, could you please provide an update on my issue? On priority basis please

  • madhusgowda_
    Madhu S Gowda | madhusgowda.eth (@madhusgowda_) reported

    Even after verification is completed it is showing failed to verify number. I am using BHIM from its initial releases but now I am facing pathetic experience. Where as i didn’t find any issues with @PhonePe @Paytm @GooglePayIndia

  • PRASOONKUMAR4
    Prasoon Kumar Pandey (@PRASOONKUMAR4) reported

    I am unable to invest in my Mirae assets ELSS fund through Paytm from last week it’s giving an erro “Somethign went wrong” I submitted the ticket yet no resolution. I am not getting any help how to invest further on this fund. @PaytmMoney @MiraeAsset_IN @Paytmcare

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