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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • NeetendraChoud2
    Neetendra Choudhary (@NeetendraChoud2) reported

    @Paytm @PaytmCare @IndiGo6E Disappointed with the refund process for PNR EYFZ2Q.Despite IndiGo confirming a full refund, over ₹5000 was deducted by Paytm without clarity. AI support is unhelpful.Request immediate human intervention for #200011234779. #ConsumerRights #PaytmTravel

  • shauryachhabra
    Shaurya Chhabra (@shauryachhabra) reported

    I run 7 stores out of which 5 use @Paytmcare @Paytm sound boxes of which 4 do not work and the 5 was recently replaced. Pathetic chineseass boxes yall give and charge a bomb for an annoying noise in my shops and have the worst service and escalation matrix. Whats the replacement?

  • Udit__Giri
    Udit Giri (@Udit__Giri) reported

    @Paytm @Paytmcare Any update on my issue, what a pathetic customer support is this ?

  • honestliar12
    Sameer Singh (@honestliar12) reported

    @Paytm : probably one of the worst customer support. Booked an international flight with you guys, need to reschedule...have been following up like anything and 4 days no response...I am in USA right now...is paytm dead ?

  • gatzieee
    Aakarsh (@gatzieee) reported

    @Paytm @Paytmcare Can you please help me withdraw money from my Paytm wallet. It says I have to update my KYC but it is no longer allowed when I proceed to do it.

  • RanajitTarafdar
    Ranajit Tarafdar (@RanajitTarafdar) reported

    @Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.

  • Battle_Cry1
    Aaqib Ibn Mushtaq (@Battle_Cry1) reported

    @Paytmcare Still waiting fr ur loan team to solve my problem as it is taking long time

  • hussey_08
    hasmukh mehta (@hussey_08) reported

    @Paytmcare It takes you 4 months to reply to the post ????? Great service from your team. Now you and @careinsuranceIN decide whose mistake is it? I want my compensation

  • dubeanil0511198
    Anil Dube (@dubeanil0511198) reported

    @Paytmcare @Paytm Today I tried to book ticket from IRCTC(JP to MMCT) and paid via PayTM payment gateway. Money deducted from account but its showing timeout on PayTM gateway page. Also on IRCTC failed booking section, its showing status that Payment Initiated. Plz help

  • Raja_khan_india
    Wajahat Khan (@Raja_khan_india) reported

    I have been trying to deactivate and return my Paytm Soundbox but getting no response from support. Multiple complaints already raised but still unresolved. Ticket ID: 500001242981 @Paytm @Paytmcare Please arrange pickup immediately. Unnecessary charges are still being applied.

  • agraagarwal1
    Mayank Agarwal (@agraagarwal1) reported

    @Paytmcare share mail id for support

  • _dc_dhanraj
    Dhanraj Choudhary (@_dc_dhanraj) reported

    @PaytmBusiness @PaytmCare Called 01204440440 twice for help. Given 2 different ticket Id's, but they don't show in my Business App. One appeared then vanished. Why aren't my tickets being tracked? any way to reach support via email? Please help asap.

  • Sonu70274185
    Sonu (@Sonu70274185) reported

    @Paytmcare @Paytm @Paytmcare 5 days and the issue still not resolved. Now i am not getting any dm replies or tweet replies. Great response And pathetic service

  • HarshGo81685017
    Harsh Goyal (@HarshGo81685017) reported

    @PaytmBusiness your agent vikram lied to us that rent of soundbox is free but it charges 99 per months is not this a kind of fraud mr @vijayshekhar your customer care didn't pic calls when it pic up it ask for 250 rs for deactivation fees @Paytmcare

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare What happened still now I am not received any call from your side..??? Are you cheating to customer?? No one will book from Paytm because your service is very poor.

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