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Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 2
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
Chhindwāra, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • KuldeepSikarvar
    Kuldeep s sikarvar (@KuldeepSikarvar) reported

    @Paytmcare SBI Customer Care has confirmed twice that no refund has been received against RRN 617303079622. SBI is not providing written confirmation. Kindly recheck with your payment partner and share proof of settlement or reprocess the refund.

  • AakashG0yal
    Aakash Goyal (@AakashG0yal) reported

    @Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.

  • Anshu12205628
    Anshu (@Anshu12205628) reported

    @PaytmBusiness @Paytm Not handle this minor issue then I shift on @phonepe other not solve today more details share on DM

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Dear Team, Request you to help on priority to resolve my issue..

  • VikasSh20778311
    vikas Kumar (@VikasSh20778311) reported

    @Paytmcare @Paytmcare plssss sir solve the problem 🙏🏻🙏🏻🙏🏻 refund amount is not received!!!!!!

  • bhagavanraghave
    Raghavendra Jalluri (@bhagavanraghave) reported

    @Paytmcare @PaytmTravelCare No response yet..? its been already 10 days I have raised a ticket immediately after the bus got cancelled with proof for the from the operator. But the ticket got closed with no resolution and refund. If the operator is not responding issue the refund asap.

  • saurabhj77
    jain jain (@saurabhj77) reported

    @Paytmcare Ticket I'd still left unresolved after 72 hrs. Worst level customer care service

  • Insta862810
    NIO19N (@Insta862810) reported

    Dear @Paytmcare My 4–6 July settlement is still on hold while later settlements are released. Asking for invoices/NOCs for every customer is impractical. Release my payment by 9 July, or I'll pursue legal action and file complaints with the appropriate authorities.

  • karke_dikhaynge
    BoB D Builder (@karke_dikhaynge) reported

    @Paytmcare my Paytm money is stuck with you guys since months . Paytm payment bank app is down so I can’t transfer my Paytm money to bank account . Pl help with the same

  • naveendkumar
    naveendundigalla (@naveendkumar) reported

    @PaytmBusiness @Paytm @Paytmcare its been more than 96 working hours as you said when I call customer care team. Fed up and frustrated with your service each and every time. Don't you people have shame and atleast concern over merchants. Also check your DM.

  • MohitGupta90_
    Mohit Gupta (@MohitGupta90_) reported

    @Paytmcare @Paytm all services down in NCR for last 5 hours. What’s happening?

  • DehuryD3
    Dev (@DehuryD3) reported

    @Paytmcare @PaytmBusiness I am not able to login to my paytm for business account. While tried in web giving me error as Merchant configuration issue. What is this issue. Today in my shop i received many payment. Now not able to login to my paytm for business app. Please help

  • Abhineetkumar12
    Abhka (@Abhineetkumar12) reported

    @Paytm @Paytmcare bhai, how to contact ur customer care team, what a ******, help flow is so poor worst on app, pls connect asap

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @Paytmcare Hi, I'm unable to see the option to send you a DM or message. Could you please enable DMs or let me know an alternative way to contact you regarding this issue?

  • naveendkumar
    naveendundigalla (@naveendkumar) reported

    @PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.

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