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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
Meerut, UP 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • shauryachhabra
    Shaurya Chhabra (@shauryachhabra) reported

    I run 7 stores out of which 5 use @Paytmcare @Paytm sound boxes of which 4 do not work and the 5 was recently replaced. Pathetic chineseass boxes yall give and charge a bomb for an annoying noise in my shops and have the worst service and escalation matrix. Whats the replacement?

  • honestliar12
    Sameer Singh (@honestliar12) reported

    @Paytm : probably one of the worst customer support. Booked an international flight with you guys, need to reschedule...have been following up like anything and 4 days no response...I am in USA right now...is paytm dead ?

  • yogeshV_1
    Yogesh Singh (@yogeshV_1) reported

    @Paytmcare flight got cancelled!! still no refund please help.

  • russiancavalry
    Russian cavalry (@russiancavalry) reported

    @Paytmcare After i registered complain on Paytm support …someone called claiming to be Paytm employ and then he called me and took all my Paytm and bank account detail and video called me to help set up saved account in Paytm ..do you guys do this I think i am getting scammed again😭😭

  • ibmindia2011
    Mukund (@ibmindia2011) reported

    @SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.

  • GodabaNikhil
    Godaba Nikhil (@GodabaNikhil) reported

    @PaytmTravelCare @Paytmcare My booking ID is 26409721944. Could you kindly initiate my refund? Your customer service number is not operational in Saudi Arabia, and I submitted this request a month ago. For the same flight my colleagues who booked via flipkart they received.

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare What happened still now I am not received any call from your side. Are you cheating to customer? No one will book from Paytm, as your service is very poor. Also no support on major issues Very pathetic

  • D_Star7744
    Deepesh Srivastav (@D_Star7744) reported

    ₹20,000 stuck in UPI 🚨 Txn on 09 Apr 2026 shows FAILED, but support says SUCCESS. Money neither received nor refunded. UPI Ref: 203601939280 Resolve ASAP or escalating further. @Paytm @TheOfficialSBI @NPCI_NPCI #UPI #RefundMyMoney

  • ketan_gupta66
    Ketan Gupta (@ketan_gupta66) reported

    @Paytmcare It's been two days and I still have not received any solution from your end, what kind of service you are providing to your customers??

  • Divyanshu_9683
    Truth_Saint (@Divyanshu_9683) reported

    ****** @Paytm @Paytmcare cancel these ******* tickets, I'm in very urgency please cancel it else I'll have to go consumer court for this behavior of yours. No customer support, nothing at all.

  • vikashmishraaa
    Vikash (@vikashmishraaa) reported

    This delay is affecting my business. Kindly resolve this urgently or escalate the issue. @Paytm @PaytmBusiness @Paytmcare

  • Khushhua20
    𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported

    @Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C. This is misleading and

  • ibmindia2011
    Mukund (@ibmindia2011) reported

    @SuryodayBank @Paytmcare @Paytm- I applied for Paytm postpaid service and you ppl rejected my request post setting the mandate, can you explain the reason of rejection? Why you not rejected at initial stage? Why after mandate set-up? My registered number ending with you is *8705.

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare @Paytm Are you cheating to customer?? I have several times connected with you for the refund. But still now no response. Very pathetic. When are you going to refund the amount??

  • HaarisShaikh_2
    Haaris (حَارِث) (@HaarisShaikh_2) reported

    @Paytmcare @Paytm Facing continuous issues with my POS machine for the last 2 months. No proper support, and now even the agent is not receiving calls. Extremely frustrating. Hope someone takes responsibility and resolves this soon.

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