Paytm Outage Map
The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paytm users affected:
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 3 |
| Varanasi, UP | 1 |
| Dehra Dūn, UT | 1 |
| Delhi, NCT | 1 |
| New Delhi, NCT | 1 |
| Haridwar, UT | 1 |
| Bhubaneshwar, OR | 1 |
| Agra, UP | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Brundha (@brundhareddy24) reported@Paytmcare @Paytm @Paytmcare Why the hell are you not responding or not even looking into the ticket i have raised in paytm app??? Such a disgusting app and customer service
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Karthik Malyala (@malyalakarthik9) reportedThere is no way to contact your support team. I raised a ticket, tried calling, and even raised my concern here, but received no response.Where am I supposed to get support? Who will compensate me for this issue? Isn’t Paytm responsible for resolving problems caused @Paytmcare
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Ankit (@ankitdotme) reported@Paytm @Paytmcare Hey, why can't i purchase Amazon pay gift voucher by a credit card? it was there till last week, now it doesnt show the option Help Please
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Vijay Anand E G (@egvijayanand) reported@Paytm @Paytmcare Why payment from History, paid a week before, makes use of a different VPA than the one in the QR code and no notification on the soundbox on recipient end. Very troublesome. Fix this issue at the earliest or remove payment from the History.
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Karthik Malyala (@malyalakarthik9) reported@Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?
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Kaithi (@jiobasha) reportedDear @Paytm @HMRLHydMetro, I made a ₹500 UPI payment at Erragadda Metro Station counter today (17 Jul 2026, 10:31 AM). The Paytm POS machine showed "Payment Failed", but the amount was debited successfully from my SBI account through BHIM UPI. Transaction ID: 103130717411 The counter staff informed me that the refund may take up to 1 week, but I request an immediate refund as the transaction failed at the merchant's machine. Kindly look into this urgently and help resolve the issue at the earliest. Thank you.
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White Spartan (@MR_WhiteSparten) reportedHi @PaytmBusiness @Paytmcare , I am facing a severe battery issue with my Paytm Soundbox 4.0. Previously, it worked fine, but now it drains daily even with limited 9 AM - 9 PM usage. It falsely announces "Battery Full" within just 5 minutes of charging. Please help me replace thi
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bits of threads (@bits_threads) reported@RBIsays @BankofIndia_IN @Paytm helo , I had 4 times unauthorised transaction from bank of India , first one 237 4 times , I debit only once but paytm debited 3 times more total 948 ,contact bank many times , log in with bank but the bank always has error
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Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported@PaytmCheckin @Paytm Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates
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Hitul Gala (@HitulGala) reportedHi @Paytmcare, I’m unable to login to Paytm Payments Bank app for the last 2weeks, despite few attempts. I need to close my FD & withdraw my funds, but I've no way to access my acc. This has become extremely frustrating. Pls assist me here. #Paytm #CustomerSupport
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Himanshu Jena (@_himanshu_jena) reported@PaytmBusiness @paytm if today i didn't received any soundbox from you i will file a complaint against you at Consumer Affairs. Very very poor service. Totaly frustrating
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Prosenjit (@Prosenj26121111) reported@Paytmcare What follow up you saying, you called from an number which i can't back is this your follow up, since 2 weeks i faced data shortage with your recharge plan, share your senior number so i can help them to understand about buisness & customer priorities, shame.
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Giri Sai (@noxiousgiri) reported@Paytmcare If u don’t understood the issue, here it is, how come the gift card got redeemed on 6-6-26. On 5-6-26 the gift card is in valid state, u tried to redeem at pvrinox. But the code isn’t working. How it got redeemed on 6-6-26? Rather than expired on march-19-26? Kindly read tweet
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Reddy (@iam_Rah12627) reported@Paytmcare the flight ticket is cancelled on medical emergency and you took all the deducted amount and didn't even refunded back what a pathetic support
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Anirvan Jha (@anirvanjha) reportedHow were senior citizens expected to know a TDR was required when Paytm itself showed “Train Cancelled”? This is a clear service failure. @Paytm @Paytmcare please take responsibility, investigate and refund ₹3,702.65 immediately. All supporting screenshots are attached. 3/3
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