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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
Cochin, KL 1
Shillong, ML 1
Pune, MH 1
Chhindwāra, MP 6
Noida, UP 1
Pānīpat, HR 1
New Delhi, NCT 6
Bengaluru, KA 2
Sūrat, GJ 1
Indore, MP 1
Kanpur, UP 1
Jaipur, RJ 2
Chennai, TN 1
Shimla, HP 1
Port Blair, AN 1
Lucknow, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • amit_world02
    Amit Kumar Tiwari (@amit_world02) reported

    @Paytm @Paytmcare I want transaction details of my past transaction which I did between end of 2021 to 2023.. could you please help?

  • amitchandra74
    Amit Chandra (@amitchandra74) reported

    I have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI

  • braj_ki
    Braj Writes (@braj_ki) reported

    @Paytm @Paytmcare I travelled by an auto today & paid via Paytm UPI. I left my watch in the auto. It has immense sentimental value to me. I have the UPI transaction details and the driver’s name, but not his complete contact number. Please help me connect with the driver. 🙏

  • Ashutosh_GPRO
    Ashutosh Rautela (@Ashutosh_GPRO) reported

    @Paytmcare @flyspicejet @MoCA_GoI Please help. I have sent you the details in private message.

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3

  • FarvezAli30140
    Farvez Ali (@FarvezAli30140) reported

    Please close the peermently paytm payment bank account Please do needful Please help me @PaytmBank @paytmbankcare @Paytm

  • FastLanerCF
    Abhishek Verma (@FastLanerCF) reported

    @Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do

  • imsgolyan
    Shubham Basant Golyan (@imsgolyan) reported

    @Paytmcare four months already passed how many months more you gonna take.... do you want that we escalate to RBI for this issue

  • santoshkumar641
    Santosh Kumar (@santoshkumar641) reported

    @Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest

  • Ashishagrawalsb
    Ashish agarwal (@Ashishagrawalsb) reported

    @Paytmcare @IndiGo6E It has been 4 days since my flight cancellation, but I still haven’t received my refund. The app says to contact the third party. Please check the status of my refund and help resolve this. I can provide booking details privately via DM. This as urgent

  • rajanahuja9
    rajan ahuja (@rajanahuja9) reported

    @Paytmcare When travel credit will issue??

  • thesayanton
    Sayanton (@thesayanton) reported

    @Paytmcare You didn’t resolve my issue. I closed my account because you failed to resolve it.

  • itsprads
    Pradumn Gupta (@itsprads) reported

    @Paytmcare I visited but they are not giving proper response. I am requesting you please help me to get my refund it is already more than a month I didn't get solution

  • KunwarAhlawat
    Kunwar Ahlawat (@KunwarAhlawat) reported

    @Paytmcare I am trying to open a merchant account, but I’m getting an “Aadhaar is already in use” error. I have never used my Aadhaar for any other merchant account. Customer care says my mobile number is not registered. Please investigate this issue.

  • harshd2112
    Harsh Dedhia (@harshd2112) reported

    I took a payment on paytm machine through QR code but it showed processing and after sometime it failed. I don't have contact number of customer. plz help @Paytmcare

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