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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
Kolhāpur, MH 1
Chandigarh, CH 2
Ludhiāna, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Sawhil31
    Sahil (@Sawhil31) reported

    Hello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?

  • karan_018
    Karan (@karan_018) reported

    @Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.

  • Madhav_Gupta14
    Madhav Gupta (@Madhav_Gupta14) reported

    @Paytmcare Redirecting me isn’t a resolution. This issue has been pending for long and impacts access to my wallet funds. Please escalate internally, assign a case owner, and share a ticket ID with a clear resolution timeline.

  • Muzafarbashir20
    Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported

    @Paytmcare @Paytm is there any update of my refund۔ And there is no response by your end that is called terrible services

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare Access denied when login

  • Thakurxsfe
    Thakur Saab (@Thakurxsfe) reported

    @Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.

  • vkataria
    Vikas Kataria (@vkataria) reported

    @Paytm I am a paytm app user. I am facing an issue. It is impossible to find your email or customer care number. Chatbot is extremely useless in resolving most of the issues. Please help, Where should I write, call or discuss my problem?

  • NamanKrish25623
    Naman Krishna (@NamanKrish25623) reported

    @Paytmcare Check dm! And solve my issues ASAP, i worried from long time

  • vikash_sin41545
    Vikash singh (@vikash_sin41545) reported

    @SchinSrivastava same issue .. @Paytmcare not supportive

  • TheRealDharm
    SaffronSoul (@TheRealDharm) reported

    @PAYTM @Paytmcare @PaytmBusiness This issue is still unresolved. I’m only receiving generic responses with no actual action. ₹1090 has been wrongly deducted despite fulfilling the offer conditions. I need an immediate refund & clear resolution, not automated replies. Please resolve within 48 hours, or I will escalate this matter further. Kindly treat this as urgent.

  • ranjanhbs
    R K Sharma (@ranjanhbs) reported

    a confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent

  • RHumberstonePT
    RHFitness (@RHumberstonePT) reported

    @Paytmcare Both my wife and I cannot login to the app we are both getting the blank white screen after receiving OTP. I have; -cleared cache -cleared data -updated the app -uninstalled/reinstalled -restarted my phone -tried by data and wifi. What the hell is happening?

  • Muzafarbashir20
    Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported

    @vijayshekhar @Paytmcare This is to inform you that if my full refund is not processed by today, I will proceed with filing a formal complaint in the consumer court against your company for deficiency in service, lack of communication, and the financial loss I have suffered

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @shivam783590160 @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • PankajSinghps54
    Pankaj Singh (@PankajSinghps54) reported

    @Paytmcare @Paytmcare why your customer care no is not working mentioned +91 120-4770770, and you just replied thru AI only. I had connected with customer support only AI reply there.

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