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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 3
Varanasi, UP 1
Dehra Dūn, UT 1
Delhi, NCT 1
New Delhi, NCT 1
Haridwar, UT 1
Bhubaneshwar, OR 1
Agra, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • 78sudhir
    sudhir (@78sudhir) reported

    @PaytmBusiness @Paytmcare @Paytm kot bhi paytm business app or Paytm soundbox use me nhi le,ye payment settlement time se nhi karte or customer service centre per baat karne par bhi koi solution nhi nikalte,total collection money ko hold pe dal dete h

  • Ankitparihar_
    Ankit Parihar (@Ankitparihar_) reported

    Hey @PaytmCheckin @Paytm @Paytmcare , I booked a ₹13,614 flight using coupon DOMFLY24K & got a ₹2,539 gold voucher. Now it says "transaction blocked for security reasons." Customer care won't give a real reason, just saying it's "for protection." The voucher expires in 14 days!

  • AakashG0yal
    Aakash Goyal (@AakashG0yal) reported

    My bus booking was cancelled by the operator a day before travel. I reported the issue on 8 July and was assured a resolution in 3–4 days, but it's now day 5 with no update or refund. @Paytm @Paytmcare @PaytmCheckin Please resolve this at the earliest. Order ID: 27255988499.

  • naveendkumar
    naveendundigalla (@naveendkumar) reported

    @PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.

  • noxiousgiri
    Giri Sai (@noxiousgiri) reported

    @Paytmcare If u don’t understood the issue, here it is, how come the gift card got redeemed on 6-6-26. On 5-6-26 the gift card is in valid state, u tried to redeem at pvrinox. But the code isn’t working. How it got redeemed on 6-6-26? Rather than expired on march-19-26? Kindly read tweet

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytmcare What's the point.. I am still facing problem .. you are not able to resolve it ..it's been more than 20 days...@Paytm

  • nms_travels
    NAEEM AND SONS TRAVELS (@nms_travels) reported

    @Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA

  • _rajmalhotra
    Raj Malhotra (@_rajmalhotra) reported

    @Paytmcare Help me here, I bought 42k worth of gold in a year, its current price is 39k but when i try to withdraw the amount shows 37k. How ? I want a complete breakdown from purchasing to selling. There isn't a single mention of 5% deduction while selling.

  • Ram009999
    Venkat (@Ram009999) reported

    I want full refund this is because of your technical issue iam facing problem now @Paytmcare @Paytm @IndiGo6E

  • DSFoodie
    Deepak Sharma Foodie (@DSFoodie) reported

    @Paytm @Paytmcare Your chat support is completely unresponsive and ignoring the issue. This is daylight robbery and clear mis-selling. Deactivate this Soundbox immediately and refund the deducted amount, or I will escalate this fraud to the RBI Ombudsman and National Consumer Helpline. Resolve it

  • nithinkl_
    Nithin K L (@nithinkl_) reported

    @Paytmcare Please help me to refund the money this is very bad service you guys are doing its more than even 48 hours

  • Prosenj26121111
    Prosenjit (@Prosenj26121111) reported

    @Paytmcare This is your support reply regarding recharge plan, check the attach image of your support chats mentioning your faults.

  • AakashG0yal
    Aakash Goyal (@AakashG0yal) reported

    Maybe @Paytmcare @PaytmCheckin @Paytm should rename "Customer Care" to "Customer Ignore." It's been 10+ hours with zero response. Is acknowledging a customer's refund query really that difficult? Still waiting for an update on Booking ID: 27255988499.

  • HitulGala
    Hitul Gala (@HitulGala) reported

    Hi @Paytmcare, I’m unable to login to Paytm Payments Bank app for the last 2weeks, despite few attempts. I need to close my FD & withdraw my funds, but I've no way to access my acc. This has become extremely frustrating. Pls assist me here. #Paytm #CustomerSupport

  • Paytmcare
    Paytm Care (@Paytmcare) reported

    @Sachin60236154 @Paytm Hi, I tried reaching you over the phone but couldn't connect. I checked your ₹500 payment and found that Bank of Baroda declined the UPI debit due to insufficient balance. No amount was deducted. Please check with your bank for any holds or pending debits. Meanwhile, you can use your SBI account. I'm here if you need any help.

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