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Paytm

Paytm Outage Map

The map below depicts the most recent cities worldwide where Paytm users have reported problems and outages. If you are having an issue with Paytm, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Paytm users affected:

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 1
Ahmadābād, GJ 1
Yamunānagar, HR 1
Mumbai, MH 1
Greater Noida, UP 1
Hyderabad, TG 1
Dārjiling, WB 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Alīgarh, UP 1
Qādiān, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    @Paytmcare If the chatbot responses are unreliable, why are customers forced to depend on them as the primary support system with no direct clarity available? No transparency, delayed responses, conflicting explanations, and unnecessary stress throughout this experience. @Paytmcare

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare Not resolved me issue fraud paytm

  • Visca_Messi_
    cule (@Visca_Messi_) reported

    @vijayshekhar Absolutely ridiculous service from Paytm Payments Bank. FD details missing, withdrawal blocked, and ZERO accountability. Are you guys even running a bank or just locking users out of their own money? This is unacceptable and borderline fraud. Resolve NOW. @Paytmcare @Paytm

  • Joel005003
    Joel Joel (@Joel005003) reported

    Avoid using @Paytm for bookings. My refund (Booking ID: 26895052700) was initiated on 16 April and still not credited after 13+ days. No proper response despite repeated follow-ups. This is harassment and unacceptable service. RBI complaint filed. Expecting immediate resolution.

  • RakeshGajipara
    Rakesh Gajipara (@RakeshGajipara) reported

    @NHAI_Official @Paytm @Paytmcare PayTM App has been completely useless for days now. Can’t check FASTag balance, can’t close, can’t even recharge. Customer care keeps repeating the “technical issue” excuse with no timeline or solution. This is extremely frustrating & unacceptable

  • Kumar_power5
    kʊʍǟʀ քօաɛʀ (@Kumar_power5) reported

    @SuryodayBank @Paytm @Paytmcare my loan amount debited twice please resolve my problem..

  • KulshreshthK
    KKinDel (@KulshreshthK) reported

    @Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !

  • Krishram190795
    Ramakrishna (@Krishram190795) reported

    @Paytmcare Hey, I have done kyc using the same pan and adhar in my other account, why it is a issue for this account? What is the mismatch you are referring to?

  • Abdulsamad2011
    Abdul Samad (@Abdulsamad2011) reported

    @Paytmcare still waiting for response. How many years,months,weeks,days u need just to resolve a simple issue @Paytm

  • dhruvwadhwa
    Dhruv Wadhwa (@dhruvwadhwa) reported

    Its so unprofessional behaviour from @Paytm and @flyspicejet that one can expect. Its been more then month they are still working on my refund. They both have even stopped replying. Request everyone to take precautions before booking on Spice Jet and be very catious before paying through Paytm. Once you are trapped theres no way to exit.

  • Ajaysrv007
    Ajay Srivastava (Aj) (@Ajaysrv007) reported

    @Paytmcare I have not received any DM any issues still not resolved .

  • MohdShafiG4
    Mohd Shafi G (@MohdShafiG4) reported

    @Paytmcare "Thank you so much for the resolution! I really appreciate the team's effort and the call I received to fix this. Glad to have this sorted out. Great service!" @Paytmcare

  • anoop1402
    anoop (@anoop1402) reported

    @PaytmBank I am unable to view my balance in my Paytm Payment bank Acct. After uninstall and reinstall of the app, now I am not able to login at all. I get error- due to technical reason try after some time. Can you investigate urgently? @Paytm @paytmbankcare

  • ankitagrawal750
    ankit (@ankitagrawal750) reported

    @ConsumerHelp_ no update from @Paytmcare please help

  • PIYUSHRAWA73030
    PIYUSH RAWAT (@PIYUSHRAWA73030) reported

    @Paytm i was trying to deactivate my soundbox from last 3 months paytm you have a worst support team ever and specially your AI bot on call 🍰 @RBI please help me to deactivate my soundbox they are charging me every single month for no use and I want a strict action

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