Paytm status: access issues and outage reports

Problems in the last 24 hours in Mulavukad, Kerala

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mulavukad, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports Near Mulavukad, Kerala

Latest outage, problems and issue reports in Mulavukad and nearby locations:

• 
  Porinju Veliyath (@porinju) reported 6 minutes ago from Cochin, Kerala

  surprisingly @Paytm blocked my KYC-done a/c abruptly, retained my money, left no option to reach customer care as it needs OTP which is not working for blocked a/c. Local agent also couldn't help. No response to emails for a week. Know many others who lost money. @vijayshekhar

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chinmaya (@ChinmayaSaxena) reported 3 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Yash Sharma (@ys_2800) reported 4 minutes ago

  @Paytmcare Issue resolved but this mis happening taken by merchant.

• 
  Sachin Thakur (@SachinT14617659) reported 6 minutes ago

  @Paytm @Paytmcare @Paytm i got logged out of my account and can’t login again. Please help as i am afraid it is hacked or something

• 
  Naveen Fx 🇮🇳 (@Editor_naveen) reported 7 minutes ago

  @Paytm third class app worst experience , wrongly sent amount thru upi to wrong person , raised request customer support they are not providing contact info or refund back amount #Paytm fails Guys Beaware this Paytm never suggest to anyone

• 
  kushal das (@kushal8609) reported 8 minutes ago

  @Paytmcare Still problem not resolved.

• 
  CJ (@acjose93) reported 12 minutes ago

  @Paytm @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter

• 
  CA Sridhar (@SRIDHAR00772301) reported 13 minutes ago

  @Paytmcare @Paytmcare pls do resolve ASAP its been 3 days still unresolved if you dont have a proper service channel pls don’t accept any payments from customers

• 
  Jayveer Rajput (@JayveerUss80620) reported 15 minutes ago

  Hello sir @Paytm Pop up coming for Paytm postpaid limit increase but when I go to account section there is no update @Paytmcare help me

• 
  Patel Purple (@patelnn286) reported 20 minutes ago

  @flipkartsupport @Paytmcare @RBI need your attention, they both cheat the customer on the name of scheme

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 20 minutes ago

  Hey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud