Paytm status: access issues and outage reports

Problems in the last 24 hours in Warangal, Telangana

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Warangal, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chinmaya (@ChinmayaSaxena) reported 4 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Pankaj Kumar Mishra (@Pankaj_Mishra86) reported 8 minutes ago

  @Paytm @Paytmcare In morning i have completed my payment for insurance and payment is deducted but I didn't get any confirmation confirmation also you support only saying apologies @irdaindia my insurance policy is expire today night, I am trying since morning for confirmation

• 
  Reddy (@iam_Rah12627) reported 9 minutes ago

  @Paytmcare @Paytm @PaytmTravelCare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

• 
  Ayush💥 (@_ayushilicious) reported 10 minutes ago

  Hi @PaytmCheckin , I booked a flight today and made a minor mistake in the name. One letter is mismatches , I want to make the correction at the earliest. Unable to reach your support team via chat / call. Please help @Paytmcare

• 
  Anisha 🏳️‍🌈 (@shutupanisha) reported 10 minutes ago

  @Paytmcare Okay I will check back in 48 hours. This is really horrible customer service I must say.

• 
  Ujjwal Khanna (@Ujjwalkhannaa) reported 10 minutes ago

  @Paytmcare Utterly disappointed with your customer care @Paytm Absolutely pathetic #paytm #pathetic

• 
  CA Sridhar (@SRIDHAR00772301) reported 11 minutes ago

  @Paytmcare @Paytm pls help

• 
  CJ (@acjose93) reported 11 minutes ago

  @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

• 
  Jagdeep Singh (@MLAJagdeepSingh) reported 14 minutes ago

  I have booked air ticket but wrongly I have press wrong date due to which I want to call you for refund but none of your customer care number is working it is very pathetic condition with Paytm with which I was doing lot of payments one of their number say you are not registered with us. I have just lost 6000 rupees but future I will not use Paytm and I'll suggest other also @Paytmcare

• 
  divas dwivedi (@divas_dwivedi) reported 16 minutes ago

  @Paytmcare @PhonePe please help here.