Paytm status: access issues and outage reports

Problems in the last 24 hours in Vizianagaram, Andhra Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Vizianagaram, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surjeet Singh (@asksurjeet) reported 5 minutes ago

  1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue

• 
  Chinmaya (@ChinmayaSaxena) reported 11 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  vishal sharma (@vishalvishu88) reported 11 minutes ago

  @Paytmcare my paytm is not working its root

• 
  Dil Se Unique ❤️🔥 (@dilseunique) reported 14 minutes ago

  Sir, I ordered a Paytm Soundbox, but the delivery partner delivered it to someone else and the order shows delivered. Please help resolve this issue. Note:- Paytm very bad service 🥲 Order I'd :- 27372240996 @Paytmcare @Paytm

• 
  Ajay K Saini (@sainiajay16) reported 17 minutes ago

  @Paytm @PaytmCheckin need help to get the details correction in flight booking as well as for partial cancellation for ticket. Unable to contact with Paytm support and neither getting response on email and chat.

• 
  Surjeet Singh (@asksurjeet) reported 18 minutes ago

  @Paytmcare 1/6 @Paytmcare cc. @vijayshekhar I’ve been trying for the last 2–3 days and still cannot log in. At this point I no longer need Paytm. Please close my case. Thank you.

• 
  Yash (@yash_svp) reported 20 minutes ago

  @Paytmcare this is not good time to down.

• 
  Kohlifandom (@Kohlifandom11) reported 21 minutes ago

  @ashishkakkad8 @Paytm @Paytmcare Its working now

• 
  dharmpal garhwal (@dpalgarhwal) reported 21 minutes ago

  My last date of emi payment is 5th @Paytm @Paytmcare help me out for this

• 
  VoiceOfChange_Anu (@Sainianu22) reported 22 minutes ago

  @Paytmcare No data found of health insurance on Adiya Birla Website.