Paytm status: access issues and outage reports

Problems in the last 24 hours in Udaipur, Rajasthan

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Udaipur, Rajasthan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vinod Radheshyam Singh (@VinodRadheshyam) reported 4 minutes ago

  @Paytmcare Hopeless paytm service My self unable 2 login desktop cheating 2 Customers

• 
  Ayush💥 (@_ayushilicious) reported 6 minutes ago

  Hi @PaytmCheckin , I booked a flight today and made a minor mistake in the name. One letter is mismatches , I want to make the correction at the earliest. Unable to reach your support team via chat / call. Please help @Paytmcare

• 
  Chinmaya (@ChinmayaSaxena) reported 9 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  nik (@rhysnik) reported 11 minutes ago

  @Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369

• 
  Sachin Thakur (@SachinT14617659) reported 15 minutes ago

  @Paytm @Paytmcare @Paytm i got logged out of my account and can’t login again. Please help as i am afraid it is hacked or something

• 
  Dheeraj Gupta (@Dheeraj010287) reported 16 minutes ago

  @Paytm @AxisBank last week I had done one payment of Rs 26356 by mistake to someone's paytm number. I raised the complaint immediately but I am not getting any positive response. Please help me to get my money back.

• 
  Ravi Mangnani (@sanjuravi) reported 20 minutes ago

  @Paytmcare Finally I m uninstalling paytm and switch to next options unhappy from service

• 
  yt star yash (@yt_star_yash) reported 22 minutes ago

  @Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .

• 
  Mukesh (@imMukeshK) reported 22 minutes ago

  Dear @Paytm team, I booked flight ticket from Darbhanga to bangalore with booking id 27407277757, Still ticket not confirmed, could you please help me asap.

• 
  Parth Chaturvedi (@_mrchaturvedi) reported 23 minutes ago

  It was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.