Paytm status: access issues and outage reports

Problems in the last 24 hours in Tuni, Andhra Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Tuni, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 4 minutes ago

  Hey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud

• 
  Akash Kalyan (@akashkalyan01) reported 6 minutes ago

  @Paytmcare @Paytm Hi @Paytmcare , it's been 48 hours since I reported this issue, but I haven't received any response yet. I'm still unable to use the app due to the "[0000] Device environment is not correct" error, and the app closes immediately after opening.Kindly look into this and provide sol

• 
  Chinmaya (@ChinmayaSaxena) reported 9 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Surjeet Singh (@asksurjeet) reported 9 minutes ago

  1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue

• 
  Surjeet Singh (@asksurjeet) reported 15 minutes ago

  @Paytmcare 1/6 @Paytmcare cc. @vijayshekhar I’ve been trying for the last 2–3 days and still cannot log in. At this point I no longer need Paytm. Please close my case. Thank you.

• 
  Sahil Kalyani (@sahilkalyani_in) reported 17 minutes ago

  Hello @Paytmcare maybe change your username to @paytmdoesnotcare cause that is how your customer service is.

• 
  Priyanka (@prianca_08) reported 17 minutes ago

  @Paytmcare I've been contacting your support regarding this since 2am this morning, and no response so far! This is absolutely disturbing.

• 
  Reddy (@iam_Rah12627) reported 19 minutes ago

  @Paytmcare @Paytm @PaytmTravelCare I'm stuck in other country and booked a flight from your platform when I got a ticket and checked with the airline , they have informed the reference number is invalid and I cannot even contact you what a pathetic support you have given..

• 
  Jai BOB (@MB_One8) reported 19 minutes ago

  @Paytmcare Is any help I'm get? R u gng to compensate for the very very bad experience caused by u r app? @Paytmcare

• 
  Mehul Desai (@livingfree60) reported 22 minutes ago

  650.19 re credited to upi lite. Now for the balance either let me use it to make pmts or help get it credited back into my bank acct @vijayshekhar @Paytmcare