Paytm status: access issues and outage reports

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports Near Thiruvananthapuram, Kerala

Latest outage, problems and issue reports in Thiruvananthapuram and nearby locations:

• 
  Robin Alex Panicker (@robin_a_p) reported 57 minutes ago from Ullūr, Kerala

  @MeghaVishwanath @Paytm @vijayshekhar 1. It’s a collection of web apps. 2. Apps can be used only within Paytm. No download. 3. Apps share login credentials from Paytm 4. It’s available in iOS version of Paytm too, not just Android. Because they are web apps and not OS specific.

• 
  Arun Raj (@arooonraj) reported 58 minutes ago from Ullūr, Kerala

  Chat based customer supports are just not working! @redBus_in , @Paytm , @Uber_India I genuinely like your offering but this makes me want services I don't mind paying a premium for.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Revathi Rao (@Revarao_B) reported 5 minutes ago

  @vijayshekhar @PaytmCare Critical process failure in Paytm Flights. The customer experience is completely broken your IVR and automated bot offer no human escalation pathway during a travel emergency, forcing users onto social media just to find a resolution.

• 
  Mohit Gupta (@MohitGupta90_) reported 5 minutes ago

  @Paytmcare @Paytm all services down in NCR for last 5 hours. What’s happening?

• 
  धैर्य | Dheeraj (@HealthFIPassion) reported 6 minutes ago

  Dear @Paytmcare - not sure if you handle PayTmMoney customer queries as well…

• 
  Manisha Jha (@manisha20jha) reported 9 minutes ago

  @Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution

• 
  Better Kalyan Shilphata (@aslamshaikh12) reported 12 minutes ago

  @Paytmcare I not received sound box till now money paid already. Not able to connect to customer care nor able to speak with customer care or raise a ticket through app. Very poorest service. 0 rating. Order id: 27210767515 Ordered through merchant app.

• 
  sachin (@sachin_pandey_3) reported 14 minutes ago

  @Paytmcare 5 days. No resolution. No update. Not even a reply to my follow-up. Your earlier response was clearly just a social media formality. This shows exactly how much you value your customers. Stop ignoring the issue and provide a proper resolution.@Paytmcare @Paytm

• 
  jain jain (@saurabhj77) reported 17 minutes ago

  @Paytmcare Ticket I'd still left unresolved after 72 hrs. Worst level customer care service

• 
  Reddy (@iam_Rah12627) reported 22 minutes ago

  @Paytmcare the flight ticket is cancelled on medical emergency and you took all the deducted amount and didn't even refunded back what a pathetic support

• 
  Wrangler#@69 (@satwik16357) reported 23 minutes ago

  @Paytmcare you are the WORST. No ******* proper response, pieces of ****, *******, *************, ********, madarchod, rand app, chut ka app, gandu bhosdiwala

• 
  Aakash Goyal (@AakashG0yal) reported 23 minutes ago

  Maybe @Paytmcare @PaytmCheckin @Paytm should rename "Customer Care" to "Customer Ignore." It's been 10+ hours with zero response. Is acknowledging a customer's refund query really that difficult? Still waiting for an update on Booking ID: 27255988499.