Paytm status: access issues and outage reports

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports Near Thiruvananthapuram, Kerala

Latest outage, problems and issue reports in Thiruvananthapuram and nearby locations:

• 
  Robin Alex Panicker (@robin_a_p) reported 31 minutes ago from Ullūr, Kerala

  @MeghaVishwanath @Paytm @vijayshekhar 1. It’s a collection of web apps. 2. Apps can be used only within Paytm. No download. 3. Apps share login credentials from Paytm 4. It’s available in iOS version of Paytm too, not just Android. Because they are web apps and not OS specific.

• 
  Arun Raj (@arooonraj) reported 57 minutes ago from Ullūr, Kerala

  Chat based customer supports are just not working! @redBus_in , @Paytm , @Uber_India I genuinely like your offering but this makes me want services I don't mind paying a premium for.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Syed Muzaffar (@SyedMuz31229099) reported 1 minute ago

  @Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎

• 
  بلال رضا (@BilalSaqibi) reported 3 minutes ago

  I’ve made a UPI Transaction yesterday at 4:11 pm, it’s been debited from my acc but not credited in recipients acc, I’ve been trying to reach out to customer care for @Paytm & @aubankindia but to no avail, I’m just getting the bot response. It’s so unethical.

• 
  Chinmaya (@ChinmayaSaxena) reported 6 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  SY (@might_offend) reported 6 minutes ago

  @Paytm @Paytmcare - WHERE THE HELL IS YOUR CUSTOMER SUPPORT?! My elderly mother is struggling to close her account for past 10 DAYS but is unable to because she cannot cancel an active mandate as she changed her mobile number at the bank. (1/2)

• 
  SGM (@SGM2555) reported 6 minutes ago

  @Paytmcare I am facing issues over the app and non payment. I am unable to make any payments for over two hours now. Please assist. Thank you

• 
  Golu Nagar (@GoluNagarFVK) reported 12 minutes ago

  Hello paytm, I'm unable for paytm for business merchant account because of location error but many shopkeepers using paytm for business in my pin code area but why this service not available for me ? @Paytmcare @PaytmBusiness

• 
  Satyam Gurung (Modi ka Parivar) (@SatyamGurung) reported 16 minutes ago

  Pathetic service @Paytm most unreliable always having some or the other issues. Currently I’m being said “BAD NETWORK” while all other apps are working perfectly fine.

• 
  UPSRTC Lucknow Region (@upsrtc_lko) reported 18 minutes ago

  @Devshhh @UPSRTCHQ @Paytm please share ticket or pnr number as this Ticket no: 0000003546BA is not of upsrtc website

• 
  Pramod Maurya (@PramodM54521118) reported 22 minutes ago

  & when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.

• 
  Chintan (@ChintanSisyphus) reported 22 minutes ago

  @Paytmcare I need the resolution in the next ten minutes. Have sent all details. This is next level harassment which I have never experienced! No customer care email, no customer care number, only automated response on app. Next level ridiculous this is