Paytm status: access issues and outage reports

Problems in the last 24 hours in Tiruvalla, Kerala

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Tiruvalla, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shashwat Shukla (@Shashwat9099) reported 9 minutes ago

  Hey @Paytmcare Still my payment Is pending order id :- 27252542143 Upi Ref No 209864351497 It's been 5 days I make payment of my friends credit card bill my money is stuck! Please help regarding the issue asap!

• 
  Vikas Yadav (@VikasYadavA2Y) reported 10 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

• 
  Hemz (@i_m_hemz) reported 11 minutes ago

  @Paytmcare I am using latest iOS Stable version and i thought about network connectivity so i climbed the terrace of my home and still it did not work, the verification says it takes about 20 sec within 3 secs it throws error to me

• 
  bhawna (@bhawna2212) reported 12 minutes ago

  @Paytm How much more time will it take to resolve my issue? It has been almost a month now, and every time I raise it on X, your team replies that you are “working on it.” I want to understand how long a customer is expected to wait for a basic issue to be resolved.

• 
  naveendundigalla (@naveendkumar) reported 18 minutes ago

  @PaytmBusiness @Paytm @Paytmcare its been more than 96 working hours as you said when I call customer care team. Fed up and frustrated with your service each and every time. Don't you people have shame and atleast concern over merchants. Also check your DM.

• 
  sachin (@sachin_pandey_3) reported 18 minutes ago

  @Paytmcare 5 days. No resolution. No update. Not even a reply to my follow-up. Your earlier response was clearly just a social media formality. This shows exactly how much you value your customers. Stop ignoring the issue and provide a proper resolution.@Paytmcare @Paytm

• 
  bhawna (@bhawna2212) reported 18 minutes ago

  How much more time is required to fix a basic customer issue? This kind of delay reflects a serious lack of customer support and accountability. I am extremely disappointed with the service and the way my complaint has been handled. Such a prolonged delay is unacceptable. @Paytm

• 
  vishnu poddar (@VISON2233) reported 20 minutes ago

  @Paytmcare @Paytm cares only for money & frustrating its users, even after so much downfall paytm hasn't learnt it's lesson. You issue cash back code it's showing its already been used though code was never used, screenshot & source of code provided still want more proof of video

• 
  Better Kalyan Shilphata (@aslamshaikh12) reported 21 minutes ago

  @Paytmcare complained and shared details but no response poor service. Shared everything in dm. And in earlier tweet just wasting time.

• 
  Hemz (@i_m_hemz) reported 22 minutes ago

  It’s been four days and still i am unable to add back my bank account. @Paytm help. Please fix the bugs in the app