Paytm status: access issues and outage reports

Problems in the last 24 hours in Thānesar, Haryana

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Thānesar, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports Near Thānesar, Haryana

Latest outage, problems and issue reports in Thānesar and nearby locations:

• 
  Shivam Bhar Singhwa (@BharSinghwa) reported 6 minutes ago from Thānesar, Haryana

  3.Make Complete PLI/RPLI portal available on IPPB app 4. Introduce Fingerprint authentication for login.(@paytm @NPCI_BHIM already have this feature) 5. Last but most important please speed up the app. Too much loading on every click #IndiaPostApkaDost also #IndiaPostKaDost

• 
  Abhishek Arora (@abhishekoparora) reported 40 minutes ago from Thānesar, Haryana

  @Paytmcare In times of instant payment, guys here asking to read FAQ each time before using any services of theirs Unbeliveable Sir @vijayshekhar More painful is that they r clearly denying to take any action or escalate the problem, just keen on asking to wait for full quota of 48 hours

• 
  Abhishek Arora (@abhishekoparora) reported 54 minutes ago from Thānesar, Haryana

  @Paytmcare how to convince you guys that my problem is not resolved and you don't have any customer care, a rent payment which has not been processed for 48 hours is not a problem for u, give the money back if it is so problematic to process 🙏 @vijayshekhar

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nik (@rhysnik) reported 9 minutes ago

  @Paytmcare Please stop asking for callbacks and provide a formal, technical explanation regarding this routing glitch in writing here. I am looking for a definitive, positive resolution and compensation for the mental harassment caused by this service deficiency, not more calls.

• 
  Wasim (@wasim_sayy) reported 11 minutes ago

  @Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3

• 
  Wasim (@wasim_sayy) reported 13 minutes ago

  @PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.

• 
  Sahil Kalyani (@sahilkalyani_in) reported 13 minutes ago

  Hello @Paytmcare maybe change your username to @paytmdoesnotcare cause that is how your customer service is.

• 
  Kabilasudhan (@Kabilasudhan) reported 15 minutes ago

  @Paytmcare @Paytm I would like to request a feature to have a dedicated statement download option for Pocket Money either via filter or directly in the Pocket Money Payment History section. It will help people to see the spend summary on monthly basis to compare.

• 
  Chinmaya (@ChinmayaSaxena) reported 16 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Guru_K (@GuruyuganK) reported 17 minutes ago

  Building Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture

• 
  srijan singh tomer (@1989Srijan) reported 18 minutes ago

  @HeroFinCorpLtd @Paytm I amnot getting my loan amount still showing proceeding every thing is ok no customer care no response.

• 
  Urstrulysanni 🩷 (@urstrulysanni) reported 19 minutes ago

  Worst service @Paytm

• 
  Rebel (@TheRebelRain) reported 19 minutes ago

  @PaytmBank Hey @Paytmcare I have sent an email to the Nodal Officer regarding CKYC number issue in my mother's account. Kindly respond to it ASAP. @PaytmBank