Paytm

Is Paytm down in Sūrat, State of Gujarāt?

Some problems detected

Users are reporting problems related to: transactions, mobile app and transfer.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Sūrat, State of Gujarāt 11/12/2025 20:30

November 12: Problems at Paytm

Paytm is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (56%)

    Transactions (56%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Transfer (22%)

    Transfer (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    @paytm I'm trying to contact any customer care executive since this morning and I'm not able to reach any. I have tried almost all the options to reach you guys. I have two queries please do contact me. Or tell me how to contact you. It's frustrating.

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I tried contacting paytm to resolve this issue by refreshing the account, so that a new account can be setup from scratch for our business needs. But to no avail and after so much efforts to contact them on call, all they did is...

  • ankit91138926 aaa (@ankit91138926) reported from Sūrat, State of Gujarāt

    @Paytm not working properly is it down?

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @Paytm My Paytm account is blocked, I don't know how it is blocked and I'm unable to unblock my account please help me @Paytm @Paytmcare

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare all they did is transfer call from one department to another and at the end, call was left in no mans land. Seems like none of support executive are given some power to escalate issues. Till now all efforts are in vain,

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytm @Paytmcare We tried signing up for a business account on paytm today for payment gateway for our upcoming ecommerce website, and found that the number is already been used before by some other person and has already been setup by that person for his business needs.

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    Hey @Paytmcare i need one small help .. i need paytm barcode because we have a retailer shop in surat gujarat ..

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytmcare I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • Hiteshparmar101 HITESH PARMAR (@Hiteshparmar101) reported from Sūrat, State of Gujarāt

    @PaytmBusiness @Paytm I called to PAYTM helpline number 11th times about my Complaint but they are not replying me properly and not also anyone replying me in 24x7 message box. They all are saying same reply on call that they highlight issue. But nothing happening. Really feeling bad to use paytm. 🚫

  • Sandeep19699617 💃रंगीलो 🎆राजस्थान 🙏 (@Sandeep19699617) reported from Kadodara, State of Gujarāt

    @Paytmcare my UPI I'd blocked but customer care not reply

  • Sanketg_265 Sanket Gadhiya (@Sanketg_265) reported from Sūrat, State of Gujarāt

    @Paytmcare I was send all the details that you want.but still not resolving my payment problem. There are 98,000 stuck..it's not small amount ...please give solution asap..

  • Being_Athiest messi (@Being_Athiest) reported from Sūrat, State of Gujarāt

    Dear @Paytmcare and @PaytmBank ur service is worst than your stock performance since debut. Instead of chest thumping fake growth story and showing rosy future concentrate on ur services.

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytmcare Your customer care is amazing, if the don't understand the issue they simply disconnect the call. Wow! how easy is this to handle the calls.

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I hope twitter is the platform where paytm might be taking support issues seriously.

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    @Paytmcare @Paytm i just transferred rent to my owner but it taking too much time can u help me .. to transfer soon...

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytm I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • ravaliyanikul Ravaliya Nikul (@ravaliyanikul) reported from Sūrat, State of Gujarāt

    i want to convert my postpaid bill into EMI, but there is onli pay option, convert to EMI is not there. plz help me out.@Paytm @Paytmcare

  • iYashAnilkumar 𝕐𝕒𝕤𝕙 𝔸𝕟𝕚𝕝 𝔹𝕙𝕒𝕥𝕥 (@iYashAnilkumar) reported from Sūrat, State of Gujarāt

    Tried calling to talk to customer care executive at @Paytm and they made me listen to bunch of series of prerecorded things and select the options and finally sent me the link to Bot chat box... So there's basically no one in the company to listen or solve any query... #Shame

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    @Paytmcare @Paytm @RBLBankCares today i just paid my rent but it refund to me .. but it not credited to my rbl credit card who will take responsibility for this very bad service

  • BORSEMUKESH1 CSC VLE BORSE MUKESH (@BORSEMUKESH1) reported from Sūrat, State of Gujarāt

    @Paytmcare Mister i am paytm business merchant i ordered soundbox I used it for a few days..I have complained to return and close the soundbox I am complaining since 2 months but I am not getting any proper solution.I am campaigning in paytm customer care since 2 months

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Rising_SPIRITe Deepak Chopra (@Rising_SPIRITe) reported

    @MyGlamm seems to be a #fraud website... First used @Paytmcare voucher to take money and after money was transferred; order automatically converted to COD. #fraudalert

  • MelissaBuCkk Melissa (@MelissaBuCkk) reported

    @Paytmcare Dear PAYTM please checky revert on dm request please help me to get mu money back

  • RoyIpsa Ipsa Roy (@RoyIpsa) reported

    @Paytmcare Made payment for Challenging OMR for NEET through Paytm Payment Gateway, amount debited but there appers server error after successful OTP authentication. Kindly refund my amount so that I can place new payment for before last date. Kind Regards

  • praveenprem9525 Praveen Thakur (@praveenprem9525) reported

    @Paytmcare i dm to you, kindly solve my issue

  • AnilChitra10 Anil Chitra (@AnilChitra10) reported

    @gyanibaba2_0 @BandBajaateRaho @Paytmcare Absolutely ! There is no talk with their customer care. Message them, they do not give any reply.

  • Upendra78095731 Upendra Kumar (@Upendra78095731) reported

    @BMAFSARAHMED1 @Paytmcare Paytm postpaid customer care helpline 6397849201

  • HR43_RAJPUT GAURAV (@HR43_RAJPUT) reported

    @Paytm @Paytmcare @PaytmBank please help me, I want to close my #PaytmPostpaid account on some urgent basis i am unable to find option for reactivation

  • neerajseh Neeraj sehrawat (@neerajseh) reported

    @Paytmcare Hi team, Today i was using rent via credit card and transferring the amount to my UPI ID neerajseh@okicici but due to a typo error it was initiated to neerajsh@okicici, as per bank the amt is still pending and was not approved by merchant. Pls cancel and refund.

  • Abhishe306742 Abhishek jha (@Abhishe306742) reported

    @Paytm your executive told me that if i pay my Paytm postpaid bill they will reopen my Paytm postpaid account but it is still locked and it is showing me to pay 2.1k as the late fees. Please help

  • KripalS11003827 Kripal Singh (@KripalS11003827) reported

    @Paytmcare paytm doing fraud with costumers my postpaid bill already paid on June but still showing overdue due over three months I'm trying to get help but no one bothered me paytm Always same responding give us some time totally fraud company