Paytm

Is Paytm down in Sūrat, State of Gujarāt?

Some problems detected

Users are reporting problems related to: transactions, mobile app and website.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Sūrat, State of Gujarāt 09/18/2025 06:45

September 18: Problems at Paytm

Paytm is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (45%)

    Transactions (45%)

  2. Mobile App (41%)

    Mobile App (41%)

  3. Website (5%)

    Website (5%)

  4. Login (5%)

    Login (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare all they did is transfer call from one department to another and at the end, call was left in no mans land. Seems like none of support executive are given some power to escalate issues. Till now all efforts are in vain,

  • ankit91138926 aaa (@ankit91138926) reported from Sūrat, State of Gujarāt

    @Paytm not working properly is it down?

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I tried contacting paytm to resolve this issue by refreshing the account, so that a new account can be setup from scratch for our business needs. But to no avail and after so much efforts to contact them on call, all they did is...

  • Hiteshparmar101 HITESH PARMAR (@Hiteshparmar101) reported from Sūrat, State of Gujarāt

    @PaytmBusiness @Paytm I called to PAYTM helpline number 11th times about my Complaint but they are not replying me properly and not also anyone replying me in 24x7 message box. They all are saying same reply on call that they highlight issue. But nothing happening. Really feeling bad to use paytm. 🚫

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    @Paytmcare @Paytm i just transferred rent to my owner but it taking too much time can u help me .. to transfer soon...

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytmcare I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • MukeshT19865991 The Mukesh Tiwari (@MukeshT19865991) reported from Sūrat, State of Gujarāt

    Hello paytm team I can't receive any amount by other paytm wallet. why kindly check and update. And update arjent basis due to i m facshing to issue per day this not good service and not working to my merchant account @PaytmBusiness @Paytmcare @PaytmBank @aajtak

  • Gunjan991 Gunjan Modi (@Gunjan991) reported from Sūrat, State of Gujarāt

    Companies like @Paytm can never become a great success. It's been 3 days that I've been trying to call @Paytmcare. There is no resolution on the issue. It has been 13 days that I ordered @FASTag_NETC. Not here yet.

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @Paytm My Paytm account is blocked, I don't know how it is blocked and I'm unable to unblock my account please help me @Paytm @Paytmcare

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytm @Paytmcare We tried signing up for a business account on paytm today for payment gateway for our upcoming ecommerce website, and found that the number is already been used before by some other person and has already been setup by that person for his business needs.

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytmcare Your customer care is amazing, if the don't understand the issue they simply disconnect the call. Wow! how easy is this to handle the calls.

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    @Paytmcare @Paytm @RBLBankCares today i just paid my rent but it refund to me .. but it not credited to my rbl credit card who will take responsibility for this very bad service

  • maulikd26 Maulik Domadiya (@maulikd26) reported from Sūrat, State of Gujarāt

    @Paytmcare Come with some different reply, i think this is only copy past tweeter handle, no one to know even problem of customers.

  • iYashAnilkumar Yash Anilkumar Bhatt (@iYashAnilkumar) reported from Sūrat, State of Gujarāt

    @OfficeOfNG @nitin_gadkari @Paytm @MORTHIndia If the coordinations are not clear between the Government and the Service provider then this system shouldn’t be implied so fast and cause unnecessary problems for end user that’s what I want to conclude

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    Hey @Paytmcare i need one small help .. i need paytm barcode because we have a retailer shop in surat gujarat ..

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytm I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I hope twitter is the platform where paytm might be taking support issues seriously.

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    @paytm I'm trying to contact any customer care executive since this morning and I'm not able to reach any. I have tried almost all the options to reach you guys. I have two queries please do contact me. Or tell me how to contact you. It's frustrating.

  • ravaliyanikul Ravaliya Nikul (@ravaliyanikul) reported from Sūrat, State of Gujarāt

    i want to convert my postpaid bill into EMI, but there is onli pay option, convert to EMI is not there. plz help me out.@Paytm @Paytmcare

  • vjchhaira Vijay Chhaira (@vjchhaira) reported from Sūrat, State of Gujarāt

    @Paytm @Paytmcare @paytm from last 1 month am facing issue with swiping machine and am getting no good response from your side. If I wont get solution.I will close all the businesses with paytm. Will never use this application for any of my transactions. Do the needful in a week.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • HelplessNagrik Helpless Nagrik (@HelplessNagrik) reported

    @paytmbankcare Why are you making it mandatory to have the same sim in the mobile? earlier it was password login as well..it was convinent @Paytm @paytmbankcare can't a customer use multiple sim for different purposes?and different devices?

  • AdeeshPS Im_Adi (@AdeeshPS) reported

    Hey @Citi is your UPI Services down? Im unable to make payments receiving error message "Payment Failed due to bank's security policy" @Paytm

  • Srij44842620 Srij (@Srij44842620) reported

    @Paytm @Paytmcare I am unable to activate my Paytm wallet. Please do it fast and immediately. Help Help Help Help Help HelpHelp Help HelpHelp Help HelpHelp Help HelpHelp Help HelpHelp Help HelpHelp Help HelpHelp Help HelpHelp Help HelpHelp Help HelpHelp Help

  • imcherag Che' (@imcherag) reported

    @Paytmcare transaction failed but money debited from account, @Paytm app "error in displaying transaction history". Funds have not received, neither reversed to account!

  • Manju2Pc Pc Manju (@Manju2Pc) reported

    @Paytmcare my please help my money refund I will report rbi bank @RBI @paytmbankcare

  • rajinismoker RajiniKanth 💝pspk⭐ (@rajinismoker) reported

    Sir my bike challans paid this morning but my transaction processing. my amount debite the account please solve my problem @HYDTP @Paytm

  • Abdulha72917229 Abdulhashmi (@Abdulha72917229) reported

    @Paytmcare Can you problem solving please sir

  • suthar112 kailash (@suthar112) reported

    @Paytmcare Sir you are just saying no help is getting from your side

  • Imtherealabhi Abhilash (@Imtherealabhi) reported

    @AdityaD_Shah But @Paytm has the best and fastest service among all. Initial offerings for capturing customer base is not a bad idea

  • Praveenrai3839 Praveen (@Praveenrai3839) reported

    @Paytmcare @PaytmMoney @paytm my name is Praveen and I have an account on Paytm Money. My problem is my PAN is already linked with Aadhar but it says my PAN is not Linked & reject my order which i buy. Please resolve this issue. I hv checked with official website as well.