Paytm

Is Paytm down in Sūrat, State of Gujarāt?

Some problems detected

Users are reporting problems related to: transactions, mobile app and website.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Sūrat, State of Gujarāt 09/14/2025 03:30

September 14: Problems at Paytm

Paytm is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (46%)

    Transactions (46%)

  2. Mobile App (42%)

    Mobile App (42%)

  3. Website (4%)

    Website (4%)

  4. Login (4%)

    Login (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I tried contacting paytm to resolve this issue by refreshing the account, so that a new account can be setup from scratch for our business needs. But to no avail and after so much efforts to contact them on call, all they did is...

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    @Paytmcare @Paytm @RBLBankCares today i just paid my rent but it refund to me .. but it not credited to my rbl credit card who will take responsibility for this very bad service

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytm @Paytmcare We tried signing up for a business account on paytm today for payment gateway for our upcoming ecommerce website, and found that the number is already been used before by some other person and has already been setup by that person for his business needs.

  • MukeshT19865991 The Mukesh Tiwari (@MukeshT19865991) reported from Sūrat, State of Gujarāt

    Hello paytm team I can't receive any amount by other paytm wallet. why kindly check and update. And update arjent basis due to i m facshing to issue per day this not good service and not working to my merchant account @PaytmBusiness @Paytmcare @PaytmBank @aajtak

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare all they did is transfer call from one department to another and at the end, call was left in no mans land. Seems like none of support executive are given some power to escalate issues. Till now all efforts are in vain,

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    @Paytmcare @Paytm i just transferred rent to my owner but it taking too much time can u help me .. to transfer soon...

  • Gunjan991 Gunjan Modi (@Gunjan991) reported from Sūrat, State of Gujarāt

    Companies like @Paytm can never become a great success. It's been 3 days that I've been trying to call @Paytmcare. There is no resolution on the issue. It has been 13 days that I ordered @FASTag_NETC. Not here yet.

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    @paytm I'm trying to contact any customer care executive since this morning and I'm not able to reach any. I have tried almost all the options to reach you guys. I have two queries please do contact me. Or tell me how to contact you. It's frustrating.

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @Paytm My Paytm account is blocked, I don't know how it is blocked and I'm unable to unblock my account please help me @Paytm @Paytmcare

  • Hiteshparmar101 HITESH PARMAR (@Hiteshparmar101) reported from Sūrat, State of Gujarāt

    @PaytmBusiness @Paytm I called to PAYTM helpline number 11th times about my Complaint but they are not replying me properly and not also anyone replying me in 24x7 message box. They all are saying same reply on call that they highlight issue. But nothing happening. Really feeling bad to use paytm. 🚫

  • ankit91138926 aaa (@ankit91138926) reported from Sūrat, State of Gujarāt

    @Paytm not working properly is it down?

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I hope twitter is the platform where paytm might be taking support issues seriously.

  • maulikd26 Maulik Domadiya (@maulikd26) reported from Sūrat, State of Gujarāt

    @Paytmcare Come with some different reply, i think this is only copy past tweeter handle, no one to know even problem of customers.

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    @Paytmcare Thanks you Paytm you resolve my issue in 30 minutes .

  • ItsMe_Dayanand dayanand (@ItsMe_Dayanand) reported from Sūrat, State of Gujarāt

    @Paytmcare Hello... is there any issue going on with paytm 1st of all not able to transfer my wallet money to paytm bank .... After relogin also issue didn't solved.. once i uninstall the app now I am not able to download it

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytmcare Your customer care is amazing, if the don't understand the issue they simply disconnect the call. Wow! how easy is this to handle the calls.

  • ravaliyanikul Ravaliya Nikul (@ravaliyanikul) reported from Sūrat, State of Gujarāt

    i want to convert my postpaid bill into EMI, but there is onli pay option, convert to EMI is not there. plz help me out.@Paytm @Paytmcare

  • vjchhaira Vijay Chhaira (@vjchhaira) reported from Sūrat, State of Gujarāt

    @Paytm @Paytmcare @paytm from last 1 month am facing issue with swiping machine and am getting no good response from your side. If I wont get solution.I will close all the businesses with paytm. Will never use this application for any of my transactions. Do the needful in a week.

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    Hey @Paytmcare i need one small help .. i need paytm barcode because we have a retailer shop in surat gujarat ..

  • iYashAnilkumar Yash Anilkumar Bhatt (@iYashAnilkumar) reported from Sūrat, State of Gujarāt

    @OfficeOfNG @nitin_gadkari @Paytm @MORTHIndia If the coordinations are not clear between the Government and the Service provider then this system shouldn’t be implied so fast and cause unnecessary problems for end user that’s what I want to conclude

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • rkjha39 Rajan jha (@rkjha39) reported

    @Paytm @Paytmcare It is about to complition of 48hrs but still payment is pending and holding by Paytm for their own benefits? Very third and poor class service by Paytm?

  • krishnadaskn Krishnadas K N (@krishnadaskn) reported

    @Paytm worst service. No way to update kyc details. No contact number available. Call wont connect. Regret taking paytm fastag.

  • _Lata_me Kats_😼 (@_Lata_me) reported

    @Paytm Sir/Mam I did a payment of ₹3000 via paytm upi but it wasn't successful. The money was deducted fro bank account but was not refunded although I received a msg from paytm regarding the credit of refund. I tried to contact your customer care executive but wasn't able to.

  • vaibhav_gupta04 VAIBHAV GUPTA (@vaibhav_gupta04) reported

    @Paytmcare No customer care connected last 12 minutes, you have not any options to connect customer care directly, or have not any options regarding paytm business.

  • VipulMandaliyaa Vipul Mandaliya (@VipulMandaliyaa) reported

    Hi Team, @Paytmcare @Paytm @paytmbankcare I have one issue from longtime still there is no resolution your service is worst #stopusingpaytm

  • NishadMantu mantu nishad (@NishadMantu) reported

    @Paytm paytm Big Fraud With Me I Already Pay My Postpaid Amount Than Paytm Penalty Me. And I trying To Customer Care But He Not Except My Call.

  • Yug19334835 Yug (@Yug19334835) reported

    @Paytmcare i have been facing issue wid paytm, i paid ptm postpaid bill on 9th @ 1pm but they settled payment in aprox.32 hours (despite rasing ticket twice) nd due to paytm tech glitch i am levied penalty of 845 by ptm Postpaid team but why should i bear it. Wnt reversal of it.

  • kishan1990aug krishan (@kishan1990aug) reported

    @Paytmcare I have made the payment of rs 40k into paytm postpaid, bank reference 231207219584, order Id 19578556515. On Nov 8th using the Debit card. But the payment is not reflected into the account. I raised the ticket 2209808627 but no response yet. Plz help me to fix it.

  • sourabh45049971 sourabh Raghuwanshi (@sourabh45049971) reported

    @Paytmcare @PaytmBank @rbi no response from Paytm why late fee charged due to your fault. I have done payment on time the why this bad service no call received , no response in dm how much I wait.

  • SadineniRavite2 Sadineni Raviteja Chowdary (@SadineniRavite2) reported from Sangāreddi, Telangana

    @Paytm what is the problem of you how to contact customer care ne amma lanja Paytm Iam already paid the postpaid money but it will showing due kojja Paytm Days back 4000 also missing there is no response from Paytm