Paytm

Is Paytm down in Sūrat, State of Gujarāt?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Sūrat, State of Gujarāt 05/13/2025 18:55

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (63%)

    Transactions (63%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Login (7%)

    Login (7%)

  4. Website (3%)

    Website (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I tried contacting paytm to resolve this issue by refreshing the account, so that a new account can be setup from scratch for our business needs. But to no avail and after so much efforts to contact them on call, all they did is...

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytmcare I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    Hey @Paytmcare i need one small help .. i need paytm barcode because we have a retailer shop in surat gujarat ..

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare all they did is transfer call from one department to another and at the end, call was left in no mans land. Seems like none of support executive are given some power to escalate issues. Till now all efforts are in vain,

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytm @Paytmcare We tried signing up for a business account on paytm today for payment gateway for our upcoming ecommerce website, and found that the number is already been used before by some other person and has already been setup by that person for his business needs.

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    @paytm I'm trying to contact any customer care executive since this morning and I'm not able to reach any. I have tried almost all the options to reach you guys. I have two queries please do contact me. Or tell me how to contact you. It's frustrating.

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I hope twitter is the platform where paytm might be taking support issues seriously.

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    @Paytmcare @Paytm i just transferred rent to my owner but it taking too much time can u help me .. to transfer soon...

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    @Paytmcare @Paytm @RBLBankCares today i just paid my rent but it refund to me .. but it not credited to my rbl credit card who will take responsibility for this very bad service

  • Gunjan991 Gunjan Modi (@Gunjan991) reported from Sūrat, State of Gujarāt

    Companies like @Paytm can never become a great success. It's been 3 days that I've been trying to call @Paytmcare. There is no resolution on the issue. It has been 13 days that I ordered @FASTag_NETC. Not here yet.

  • ankit91138926 aaa (@ankit91138926) reported from Sūrat, State of Gujarāt

    @Paytm not working properly is it down?

  • Hiteshparmar101 HITESH PARMAR (@Hiteshparmar101) reported from Sūrat, State of Gujarāt

    @PaytmBusiness @Paytm I called to PAYTM helpline number 11th times about my Complaint but they are not replying me properly and not also anyone replying me in 24x7 message box. They all are saying same reply on call that they highlight issue. But nothing happening. Really feeling bad to use paytm. 🚫

  • ravaliyanikul Ravaliya Nikul (@ravaliyanikul) reported from Sūrat, State of Gujarāt

    i want to convert my postpaid bill into EMI, but there is onli pay option, convert to EMI is not there. plz help me out.@Paytm @Paytmcare

  • maulikd26 Maulik Domadiya (@maulikd26) reported from Sūrat, State of Gujarāt

    @Paytmcare Come with some different reply, i think this is only copy past tweeter handle, no one to know even problem of customers.

  • fictgamer Manish Maurya (@fictgamer) reported from Sūrat, State of Gujarāt

    @Paytm My Paytm account is blocked, I don't know how it is blocked and I'm unable to unblock my account please help me @Paytm @Paytmcare

  • Sanketg_265 Sanket Gadhiya (@Sanketg_265) reported from Sūrat, State of Gujarāt

    @Paytmcare I was send all the details that you want.but still not resolving my payment problem. There are 98,000 stuck..it's not small amount ...please give solution asap..

  • iYashAnilkumar Yash Anilkumar Bhatt (@iYashAnilkumar) reported from Sūrat, State of Gujarāt

    @OfficeOfNG @nitin_gadkari @Paytm @MORTHIndia If the coordinations are not clear between the Government and the Service provider then this system shouldn’t be implied so fast and cause unnecessary problems for end user that’s what I want to conclude

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytmcare Your customer care is amazing, if the don't understand the issue they simply disconnect the call. Wow! how easy is this to handle the calls.

  • vjchhaira Vijay Chhaira (@vjchhaira) reported from Sūrat, State of Gujarāt

    @Paytm @Paytmcare @paytm from last 1 month am facing issue with swiping machine and am getting no good response from your side. If I wont get solution.I will close all the businesses with paytm. Will never use this application for any of my transactions. Do the needful in a week.

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytm I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • pankajganatra27 Pankaj (@pankajganatra27) reported

    @Paytmcare My paytm wallet is suspended without any reason since last one year..Video kyc done but still problem not resolved..Poor service.. I am frustrated ... Hopeless..

  • animehta Anisha Mehta (@animehta) reported

    @Paytm I need resolution on a payment concern. The helpline is a bot that just closes the concern. The helpline also doesn't redirect to any customer care executive. Need a call back from your customer care

  • RajGupta5020 Raj Gupta (@RajGupta5020) reported

    @vijayshekher @Paytmcare Dear Sir, I am paytm postpaid customer and used to pay on or before due date all time. This month there is some technical issue and reason being payment is delayed to next day on due date. Paytm charged me 885 for this. I requested many time but no respns

  • NikhilS20957919 Nikhil Sharma (@NikhilS20957919) reported

    @Paytm Can you please tell me paytm why i am not able to make big payment why your server is taking time man

  • AbdulRe27352844 Abdul Rehman Ansari (@AbdulRe27352844) reported

    @Paytmcare My Paytm bank account block 8269457396

  • Chhoti8102 Sweta Kumari (@Chhoti8102) reported

    @Paytm @Paytmcare It's been three months but yet there is no resolution. I guess customer queries and problems mean nothing to @Paytm. There is simply noone to resolve my problem. Pathetic!! Extremely pathetic!!

  • chandankumarpr Chandan Kumar चन्दन कुमार (@chandankumarpr) reported

    @Paytmcare @PaytmBank Hello my paytm is block any reason.i didn't any illegal activities from my account. My paytm number is #9818842558 Kindly unblock this asap. I'm waiting for your reply.

  • RupaGho95020641 Swadhin Mondal Xmas (@RupaGho95020641) reported

    @Paytmcare Today I received an call from axis bank that my transaction is not received by axis bank & they are saying me to contact Paytm , Please help me I paid my credit card bill on 5th February and axisbank says it's not received. Please reply me on dm as soon as possible

  • vidhi_bharadwaj Vidhi Bharadwaj (@vidhi_bharadwaj) reported

    @Paytm Yet you don’t have a proper grievance redressal mechanism. It just gets so frustrating trying to reach out for your support

  • ss_rai56 Shailendra Rai (@ss_rai56) reported

    I'm going to file a case of not giving me refund, making me fool by charging in wrong manner Even Your fraud salesman. I tried so many times, mailed so much, even your customer care agent agreed to give me refund. But now it's over! I've call recording as Proof!! @Paytmcare