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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Paytm Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • NareshShetty99
    Naresh shetty (@NareshShetty99) reported from Sūrat, Gujarat

    @Paytmcare @Paytm @RBLBankCares today i just paid my rent but it refund to me .. but it not credited to my rbl credit card who will take responsibility for this very bad service

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @Paytmcare Your customer care is amazing, if the don't understand the issue they simply disconnect the call. Wow! how easy is this to handle the calls.

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    @Paytmcare Thanks you Paytm you resolve my issue in 30 minutes .

  • fictgamer
    Manish Maurya (@fictgamer) reported from Sūrat, Gujarat

    @Paytm My Paytm account is blocked, I don't know how it is blocked and I'm unable to unblock my account please help me @Paytm @Paytmcare

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @paytm @Paytmcare I tried contacting paytm to resolve this issue by refreshing the account, so that a new account can be setup from scratch for our business needs. But to no avail and after so much efforts to contact them on call, all they did is...

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @paytm @Paytmcare all they did is transfer call from one department to another and at the end, call was left in no mans land. Seems like none of support executive are given some power to escalate issues. Till now all efforts are in vain,

  • NareshShetty99
    Naresh shetty (@NareshShetty99) reported from Sūrat, Gujarat

    @Paytmcare @Paytm i just transferred rent to my owner but it taking too much time can u help me .. to transfer soon...

  • sprathi4u
    PΔШΔΠ RΔTHI (@sprathi4u) reported from Sūrat, Gujarat

    @Paytmcare tying to book a flight ticket but not able to book and also the promo code entering gets invalid when trying to rebook.. payment gateway not working

  • Gunjan991
    Gunjan Modi (@Gunjan991) reported from Sūrat, Gujarat

    Companies like @Paytm can never become a great success. It's been 3 days that I've been trying to call @Paytmcare. There is no resolution on the issue. It has been 13 days that I ordered @FASTag_NETC. Not here yet.

  • MukeshT19865991
    The Mukesh Tiwari (@MukeshT19865991) reported from Sūrat, Gujarat

    Hello paytm team I can't receive any amount by other paytm wallet. why kindly check and update. And update arjent basis due to i m facshing to issue per day this not good service and not working to my merchant account @PaytmBusiness @Paytmcare @PaytmBank @aajtak

  • sanjaybharatbe1
    Sanjay (@sanjaybharatbe1) reported from Kāmrej, Gujarat

    .@vijayshekhar @Paytm @Paytmcare very disgusting Paytm business service, Charges on UPI payment received EDC subscription charges on every month Customer care executive forces to not cancel my edc Very rud customer service on customer care No clarification from Paytm on crgs

  • NareshShetty99
    Naresh shetty (@NareshShetty99) reported from Sūrat, Gujarat

    Hey @Paytmcare i need one small help .. i need paytm barcode because we have a retailer shop in surat gujarat ..

  • BORSEMUKESH1
    CSC VLE BORSE MUKESH (@BORSEMUKESH1) reported from Sūrat, Gujarat

    @Paytmcare Mister i am paytm business merchant i ordered soundbox I used it for a few days..I have complained to return and close the soundbox I am complaining since 2 months but I am not getting any proper solution.I am campaigning in paytm customer care since 2 months

  • Kailashpurohit0
    Kailash Purohit (K🇮🇳P) (@Kailashpurohit0) reported from Sūrat, Gujarat

    @paytmbankcare @Paytm @vijayshekhar Dear sir I am using Paytm long time but Today very bad experience Paytm credit card side...very heavy call harsment I am said I am not interested but again-again call different different *** so I have requested I am tried so help me😡

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @Paytm I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • Hiteshparmar101
    HITESH PARMAR (@Hiteshparmar101) reported from Sūrat, Gujarat

    @PaytmBusiness @Paytm I called to PAYTM helpline number 11th times about my Complaint but they are not replying me properly and not also anyone replying me in 24x7 message box. They all are saying same reply on call that they highlight issue. But nothing happening. Really feeling bad to use paytm. 🚫

  • Oye_its_Abbas
    Abbas Khambati (@Oye_its_Abbas) reported from Sūrat, Gujarat

    Transactions failed via @Paytm @PhonePe_ @Razorpay @GooglePayIndia @ICICIBank @KotakBankLtd @MobiKwik Not all 7 gateways would have problem at the same time. Surely something from @RailMinIndia

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @Paytm @Paytmcare We tried signing up for a business account on paytm today for payment gateway for our upcoming ecommerce website, and found that the number is already been used before by some other person and has already been setup by that person for his business needs.

  • vjchhaira
    Vijay Chhaira (@vjchhaira) reported from Sūrat, Gujarat

    @Paytm @Paytmcare @paytm from last 1 month am facing issue with swiping machine and am getting no good response from your side. If I wont get solution.I will close all the businesses with paytm. Will never use this application for any of my transactions. Do the needful in a week.

  • maulikd26
    Maulik Domadiya (@maulikd26) reported from Sūrat, Gujarat

    @Paytmcare Come with some different reply, i think this is only copy past tweeter handle, no one to know even problem of customers.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RHumberstonePT
    RHFitness (@RHumberstonePT) reported

    @Paytmcare Both my wife and I cannot login to the app we are both getting the blank white screen after receiving OTP. I have; -cleared cache -cleared data -updated the app -uninstalled/reinstalled -restarted my phone -tried by data and wifi. What the hell is happening?

  • PankajSinghps54
    Pankaj Singh (@PankajSinghps54) reported

    @Paytmcare @vijayshekhar My vijay shekhar, first off all i am telling you your customer care no 24x7 is not working it came switched off in a day time and in late evening busy. I had done one transaction it is failed but still refund not credited in my account. See ur service

  • AyushSingh098
    Ayush Singh (@AyushSingh098) reported

    @Paytmcare DM done all details kindly check and help asap

  • Thakurxsfe
    Thakur Saab (@Thakurxsfe) reported

    Dear @RoyalNepalAirlines @Paytm @DGCAIndia I was wrongly denied boarding on 16/04/2026 for flight under PNR: 14N04D by Royal Nepal Airlines staff (RA 206), despite carrying my original Voter ID. The staff incorrectly claimed that my valid original ID was a “copy” and refused me entry, due to which I missed my flight. This was not my fault, but I am being told by Paytm that the ticket is “non-refundable”, which is unfair in this situation. I have already raised complaints with both Paytm and the airline, but no proper resolution has been provided yet. I request urgent investigation and fair refund/compensation for denied boarding caused by staff error. Passenger: Yash Chauhan PNR: 14N04D Travel Date: 16/04/2026 Kindly resolve this issue at the earliest.

  • Amitadarsh17
    Amit vashist (@Amitadarsh17) reported

    Booked a train ticket via Paytm but got a “Fetching Error” and no confirmation. Due to this, I couldn’t travel. Still, refund is denied citing policy—ignoring clear technical failure. Requesting intervention from @Paytmcare @IRCTCofficial @vijayshekhar Ticket ID: 200011222403

  • Muzafarbashir20
    Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported

    @vijayshekhar @Paytmcare had booked a flight from Riyadh to Delhi via your service. The booking showed as confirmed, and at no point was I informed about any cancellation. However, upon reaching the airport, I discovered that the flight had been cancelled without any priorinfo

  • PankajSinghps54
    Pankaj Singh (@PankajSinghps54) reported

    @Paytmcare @vijayshekhar My vijay shekhar, first off all i am telling you your customer care no 24x7 is not working it came switched off in a day time and in late evening busy. I had done one transaction it is failed but still refund not credited in my account. See ur service

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @sheefal @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness No body available in paytm for your solution, it is very very pathetic service @Paytmcare

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @Paytm @jitendra_j60875 Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.