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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Paytm Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • NareshShetty99
    Naresh shetty (@NareshShetty99) reported from Sūrat, Gujarat

    @Paytmcare @Paytm @RBLBankCares today i just paid my rent but it refund to me .. but it not credited to my rbl credit card who will take responsibility for this very bad service

  • iYashAnilkumar
    𝕐𝕒𝕤𝕙 𝔸𝕟𝕚𝕝 𝔹𝕙𝕒𝕥𝕥 (@iYashAnilkumar) reported from Sūrat, Gujarat

    Tried calling to talk to customer care executive at @Paytm and they made me listen to bunch of series of prerecorded things and select the options and finally sent me the link to Bot chat box... So there's basically no one in the company to listen or solve any query... #Shame

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @paytm @Paytmcare all they did is transfer call from one department to another and at the end, call was left in no mans land. Seems like none of support executive are given some power to escalate issues. Till now all efforts are in vain,

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @Paytmcare Your customer care is amazing, if the don't understand the issue they simply disconnect the call. Wow! how easy is this to handle the calls.

  • Sandeep19699617
    💃रंगीलो 🎆राजस्थान 🙏 (@Sandeep19699617) reported from Kadodara, Gujarat

    @Paytmcare my UPI I'd blocked but customer care not reply

  • anoojpal
    Anooj Pal (@anoojpal) reported from Sūrat, Gujarat

    @Paytm Any problem guys. Updates of Paytm app in every 2 minutes even after updating..!! Karna kya chahte ho

  • Sumeetkj
    Sumit kumar (@Sumeetkj) reported from Sūrat, Gujarat

    @Paytm Respect sir, I have trying to contact you for my issue but still I am not getting any support from your side. Your mail box is full and help desk in apps is not responding, and here you are also not responding. Will my problem will solved or not kindly inform..

  • Kailashpurohit0
    Kailash Purohit (K🇮🇳P) (@Kailashpurohit0) reported from Sūrat, Gujarat

    @paytmbankcare @Paytm @vijayshekhar Dear sir I am using Paytm long time but Today very bad experience Paytm credit card side...very heavy call harsment I am said I am not interested but again-again call different different *** so I have requested I am tried so help me😡

  • NareshShetty99
    Naresh shetty (@NareshShetty99) reported from Sūrat, Gujarat

    @Paytmcare @Paytm i just transferred rent to my owner but it taking too much time can u help me .. to transfer soon...

  • Hiteshparmar101
    HITESH PARMAR (@Hiteshparmar101) reported from Sūrat, Gujarat

    @PaytmBusiness @Paytm I called to PAYTM helpline number 11th times about my Complaint but they are not replying me properly and not also anyone replying me in 24x7 message box. They all are saying same reply on call that they highlight issue. But nothing happening. Really feeling bad to use paytm. 🚫

  • MukeshT19865991
    The Mukesh Tiwari (@MukeshT19865991) reported from Sūrat, Gujarat

    Hello paytm team I can't receive any amount by other paytm wallet. why kindly check and update. And update arjent basis due to i m facshing to issue per day this not good service and not working to my merchant account @PaytmBusiness @Paytmcare @PaytmBank @aajtak

  • BORSEMUKESH1
    CSC VLE BORSE MUKESH (@BORSEMUKESH1) reported from Sūrat, Gujarat

    @Paytmcare Mister i am paytm business merchant i ordered soundbox I used it for a few days..I have complained to return and close the soundbox I am complaining since 2 months but I am not getting any proper solution.I am campaigning in paytm customer care since 2 months

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @Paytmcare I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @paytm @Paytmcare I tried contacting paytm to resolve this issue by refreshing the account, so that a new account can be setup from scratch for our business needs. But to no avail and after so much efforts to contact them on call, all they did is...

  • Sumeetkj
    Sumit kumar (@Sumeetkj) reported from Sūrat, Gujarat

    @Paytmcare my Paytm account has been blocked from last 4 days. I have tried all your instructions but couldn't find resolution. When I sending a mail I got a reply for undeliverable. And Paytm help care option not replying my message Need help in urgent My no- 9641188348

  • ItsMe_Dayanand
    dayanand (@ItsMe_Dayanand) reported from Sūrat, Gujarat

    @Paytmcare Hello... is there any issue going on with paytm 1st of all not able to transfer my wallet money to paytm bank .... After relogin also issue didn't solved.. once i uninstall the app now I am not able to download it

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @Paytm I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • Oye_its_Abbas
    Abbas Khambati (@Oye_its_Abbas) reported from Sūrat, Gujarat

    Transactions failed via @Paytm @PhonePe_ @Razorpay @GooglePayIndia @ICICIBank @KotakBankLtd @MobiKwik Not all 7 gateways would have problem at the same time. Surely something from @RailMinIndia

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @Paytmcare I have usage paytm postpaid i have pay regularly but this time your side issue and you have late fee charged me .i have complain customer care but till date not any update for my issue. I think your system is totally slow.

  • ravaliyanikul
    Ravaliya Nikul (@ravaliyanikul) reported from Sūrat, Gujarat

    i want to convert my postpaid bill into EMI, but there is onli pay option, convert to EMI is not there. plz help me out.@Paytm @Paytmcare

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • sauravdutta84
    Saurav Dutta (@sauravdutta84) reported

    I booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare

  • Thakurxsfe
    Thakur Saab (@Thakurxsfe) reported

    @Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare I am waiting for resolve my issues

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    @Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.

  • ShubhamNivdunge
    Shubham Nivdunge (@ShubhamNivdunge) reported

    @Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare

  • Madhav_Gupta14
    Madhav Gupta (@Madhav_Gupta14) reported

    @Paytmcare Looping in @PaytmBank as advised. This issue has been pending for long and affects access to my wallet funds. Requesting immediate intervention - please assign a case owner, share a ticket ID, and provide a clear resolution timeline.

  • DanMahachi
    dan mahachi (@DanMahachi) reported

    @Paytmcare Order ID :26665125495 This is a reminder to let you know of my pending refund which has been processed already by the airline....yet you haven't given me my refund l have asked for assistance for over a month now since 15 May fix this or else am resorting to legal action

  • xDrAshishMishra
    Aasheesh Mishra 𝕏 (@xDrAshishMishra) reported

    @Paytmcare Paytm bank is doing nothing that’s why I am posting my matter here. @Paytmcare This is not resolved. I am already trying through Paytm Bank channels but KYC is still not happening—Video KYC fails repeatedly and offline agent is also unable to process due to their own KYC issue.

  • deep001z
    Kuldeep Singh (@deep001z) reported

    @Paytmcare I didn't get service and now this responsibility of a bus service provider okay this is very good scheme you are playing

  • Azeemalamkhan2
    अज़ीम आलम खान (@Azeemalamkhan2) reported

    @ShubhamNivdunge @Paytmcare Did paytm solve you problem? I have a same problem