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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Paytm Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • BORSEMUKESH1
    CSC VLE BORSE MUKESH (@BORSEMUKESH1) reported from Sūrat, Gujarat

    @Paytmcare Mister i am paytm business merchant i ordered soundbox I used it for a few days..I have complained to return and close the soundbox I am complaining since 2 months but I am not getting any proper solution.I am campaigning in paytm customer care since 2 months

  • NareshShetty99
    Naresh shetty (@NareshShetty99) reported from Sūrat, Gujarat

    @Paytmcare @Paytm i just transferred rent to my owner but it taking too much time can u help me .. to transfer soon...

  • Sumeetkj
    Sumit kumar (@Sumeetkj) reported from Sūrat, Gujarat

    @Paytmcare my Paytm account has been blocked from last 4 days. I have tried all your instructions but couldn't find resolution. When I sending a mail I got a reply for undeliverable. And Paytm help care option not replying my message Need help in urgent My no- 9641188348

  • NareshShetty99
    Naresh shetty (@NareshShetty99) reported from Sūrat, Gujarat

    @Paytmcare @Paytm @RBLBankCares today i just paid my rent but it refund to me .. but it not credited to my rbl credit card who will take responsibility for this very bad service

  • GuptaPrakashH
    Prakash Gupta®🇮🇳 (@GuptaPrakashH) reported from Sūrat, Gujarat

    @Paytmcare and @Paytm apko aur kitna time lagega bhai shaheb..meri problem ka solution dhundne mein.. Other wise I have got many more opstion are available in my mobile application chart ..this guy @GooglePay is good in giving the services man.. your time start now.

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @paytm @Paytmcare all they did is transfer call from one department to another and at the end, call was left in no mans land. Seems like none of support executive are given some power to escalate issues. Till now all efforts are in vain,

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @Paytmcare Your customer care is amazing, if the don't understand the issue they simply disconnect the call. Wow! how easy is this to handle the calls.

  • iYashAnilkumar
    Yash Anilkumar Bhatt (@iYashAnilkumar) reported from Sūrat, Gujarat

    @OfficeOfNG @nitin_gadkari @Paytm @MORTHIndia If the coordinations are not clear between the Government and the Service provider then this system shouldn’t be implied so fast and cause unnecessary problems for end user that’s what I want to conclude

  • Fattemohamed1
    Fattemohamed (@Fattemohamed1) reported from Sūrat, Gujarat

    @Paytmcare I have usage paytm postpaid i have pay regularly but this time your side issue and you have late fee charged me .i have complain customer care but till date not any update for my issue. I think your system is totally slow.

  • Kailashpurohit0
    Kailash Purohit (K🇮🇳P) (@Kailashpurohit0) reported from Sūrat, Gujarat

    @paytmbankcare @Paytm @vijayshekhar Dear sir I am using Paytm long time but Today very bad experience Paytm credit card side...very heavy call harsment I am said I am not interested but again-again call different different *** so I have requested I am tried so help me😡

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @paytm @Paytmcare I hope twitter is the platform where paytm might be taking support issues seriously.

  • Oye_its_Abbas
    Abbas Khambati (@Oye_its_Abbas) reported from Sūrat, Gujarat

    Transactions failed via @Paytm @PhonePe_ @Razorpay @GooglePayIndia @ICICIBank @KotakBankLtd @MobiKwik Not all 7 gateways would have problem at the same time. Surely something from @RailMinIndia

  • sanjaybharatbe1
    Sanjay (@sanjaybharatbe1) reported from Kāmrej, Gujarat

    .@vijayshekhar @Paytm @Paytmcare very disgusting Paytm business service, Charges on UPI payment received EDC subscription charges on every month Customer care executive forces to not cancel my edc Very rud customer service on customer care No clarification from Paytm on crgs

  • sprathi4u
    PΔШΔΠ RΔTHI (@sprathi4u) reported from Sūrat, Gujarat

    @Paytmcare tying to book a flight ticket but not able to book and also the promo code entering gets invalid when trying to rebook.. payment gateway not working

  • jrontec
    Ronak Jain (@jrontec) reported from Sūrat, Gujarat

    @Paytmcare I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • iYashAnilkumar
    𝕐𝕒𝕤𝕙 𝔸𝕟𝕚𝕝 𝔹𝕙𝕒𝕥𝕥 (@iYashAnilkumar) reported from Sūrat, Gujarat

    Tried calling to talk to customer care executive at @Paytm and they made me listen to bunch of series of prerecorded things and select the options and finally sent me the link to Bot chat box... So there's basically no one in the company to listen or solve any query... #Shame

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    @Paytmcare Thanks you Paytm you resolve my issue in 30 minutes .

  • ItsMe_Dayanand
    dayanand (@ItsMe_Dayanand) reported from Sūrat, Gujarat

    @Paytmcare Hello... is there any issue going on with paytm 1st of all not able to transfer my wallet money to paytm bank .... After relogin also issue didn't solved.. once i uninstall the app now I am not able to download it

  • Sandeep19699617
    💃रंगीलो 🎆राजस्थान 🙏 (@Sandeep19699617) reported from Kadodara, Gujarat

    @Paytmcare my UPI I'd blocked but customer care not reply

  • Sumeetkj
    Sumit kumar (@Sumeetkj) reported from Sūrat, Gujarat

    @Paytm Respect sir, I have trying to contact you for my issue but still I am not getting any support from your side. Your mail box is full and help desk in apps is not responding, and here you are also not responding. Will my problem will solved or not kindly inform..

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • schnrna7
    schn-rna (@schnrna7) reported

    @Paytmcare Hello, I am writing to urgently request an update on my refund for booking PNR ZDHT7X. As confirmed by the airline, the refund was already processed on 11 April and the amount has been transferred to your partner’s account. However, I have still not received the refund. This delay is causing me serious difficulty. I am currently facing an emergency situation related to my work visa process and I am financially unstable at the moment. This refund is very important for me to move forward. I sincerely request you to please prioritize my case and process the refund as soon as possible. Kindly understand the urgency of my situation and assist me at the earliest. I would really appreciate your support. Thank you.

  • sn00009gm
    sn (@sn00009gm) reported

    @pvs000 @vijayshekhar @Paytm The over-population of dogs on streets has already broken the ecosystem. Humans are only trying to bring it in balance again. In all western countries they take abandoned dogs into shelters but when the shelters are full, they euthanize the dogs.

  • Mohitku10541107
    Mohit kumar (@Mohitku10541107) reported

    @Paytmcare Thanks for the response. Please arrange a callback as the issue is not getting resolved on chat. All proofs are ready. Need quick resolution.

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • Thakurxsfe
    Thakur Saab (@Thakurxsfe) reported

    Dear @RoyalNepalAirlines @Paytm @DGCAIndia I was wrongly denied boarding on 16/04/2026 for flight under PNR: 14N04D by Royal Nepal Airlines staff (RA 206), despite carrying my original Voter ID. The staff incorrectly claimed that my valid original ID was a “copy” and refused me entry, due to which I missed my flight. This was not my fault, but I am being told by Paytm that the ticket is “non-refundable”, which is unfair in this situation. I have already raised complaints with both Paytm and the airline, but no proper resolution has been provided yet. I request urgent investigation and fair refund/compensation for denied boarding caused by staff error. Passenger: Yash Chauhan PNR: 14N04D Travel Date: 16/04/2026 Kindly resolve this issue at the earliest.

  • MonazirRock
    M R (@MonazirRock) reported

    @Paytmcare Dear @Anam Thank you so much for your help—I really appreciate Your time and effort. It means a lot to me! Much Appreciated!!

  • laveagle
    limitedEdition (@laveagle) reported

    @Paytmcare Please don’t delay instead of putting AI wall and irritating customer please talk for a min. It fraud all money from account has been wiped off. @Paytmcare @Paytm

  • iitianmilind
    Milind Chouhan (@iitianmilind) reported

    @Paytmcare @NPCI_NPCI need help here.

  • Sawhil31
    Sahil (@Sawhil31) reported

    Hello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?

  • Amitadarsh17
    Amit vashist (@Amitadarsh17) reported

    @Paytmcare This is not an IRCTC issue. Please stop shifting the blame. The problem occurred due to a technical error on the Paytm app (“Fetching Error”), because of which no booking confirmation was visible and I couldn’t take any action like cancellation or filing TDR.