Paytm

Is Paytm down in Sūrat, State of Gujarāt?

Some problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Sūrat, State of Gujarāt 07/05/2025 23:05

July 05: Problems at Paytm

Paytm is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (74%)

    Transactions (74%)

  2. Mobile App (21%)

    Mobile App (21%)

  3. Login (5%)

    Login (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Kailashpurohit0 Kailash Purohit (K🇮🇳P) (@Kailashpurohit0) reported from Sūrat, State of Gujarāt

    @paytmbankcare @Paytm @vijayshekhar Dear sir I am using Paytm long time but Today very bad experience Paytm credit card side...very heavy call harsment I am said I am not interested but again-again call different different *** so I have requested I am tried so help me😡

  • Sumeetkj Sumit kumar (@Sumeetkj) reported from Sūrat, State of Gujarāt

    @Paytm Respect sir, I have trying to contact you for my issue but still I am not getting any support from your side. Your mail box is full and help desk in apps is not responding, and here you are also not responding. Will my problem will solved or not kindly inform..

  • Sumeetkj Sumit kumar (@Sumeetkj) reported from Sūrat, State of Gujarāt

    @Paytmcare my Paytm account has been blocked from last 4 days. I have tried all your instructions but couldn't find resolution. When I sending a mail I got a reply for undeliverable. And Paytm help care option not replying my message Need help in urgent My no- 9641188348

  • sanjaybharatbe1 Sanjay (@sanjaybharatbe1) reported from Kāmrej, State of Gujarāt

    .@vijayshekhar @Paytm @Paytmcare very disgusting Paytm business service, Charges on UPI payment received EDC subscription charges on every month Customer care executive forces to not cancel my edc Very rud customer service on customer care No clarification from Paytm on crgs

  • Fattemohamed1 Fattemohamed (@Fattemohamed1) reported from Sūrat, State of Gujarāt

    @Paytmcare I have usage paytm postpaid i have pay regularly but this time your side issue and you have late fee charged me .i have complain customer care but till date not any update for my issue. I think your system is totally slow.

  • BORSEMUKESH1 CSC VLE BORSE MUKESH (@BORSEMUKESH1) reported from Sūrat, State of Gujarāt

    @Paytmcare Mister i am paytm business merchant i ordered soundbox I used it for a few days..I have complained to return and close the soundbox I am complaining since 2 months but I am not getting any proper solution.I am campaigning in paytm customer care since 2 months

  • Sandeep19699617 💃रंगीलो 🎆राजस्थान 🙏 (@Sandeep19699617) reported from Kadodara, State of Gujarāt

    @Paytmcare my UPI I'd blocked but customer care not reply

  • Being_Athiest messi (@Being_Athiest) reported from Sūrat, State of Gujarāt

    Dear @Paytmcare and @PaytmBank ur service is worst than your stock performance since debut. Instead of chest thumping fake growth story and showing rosy future concentrate on ur services.

  • iYashAnilkumar 𝕐𝕒𝕤𝕙 𝔸𝕟𝕚𝕝 𝔹𝕙𝕒𝕥𝕥 (@iYashAnilkumar) reported from Sūrat, State of Gujarāt

    Tried calling to talk to customer care executive at @Paytm and they made me listen to bunch of series of prerecorded things and select the options and finally sent me the link to Bot chat box... So there's basically no one in the company to listen or solve any query... #Shame

  • Sanketg_265 Sanket Gadhiya (@Sanketg_265) reported from Sūrat, State of Gujarāt

    @Paytmcare I was send all the details that you want.but still not resolving my payment problem. There are 98,000 stuck..it's not small amount ...please give solution asap..

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytm I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytmcare I want to get my merchant account kyc authorized signatory name to be updated. Support call is just trying to transfer the call from kyc to merchant department, but none of them are able to solve the issue. Please Help!!!

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytmcare Your customer care is amazing, if the don't understand the issue they simply disconnect the call. Wow! how easy is this to handle the calls.

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I hope twitter is the platform where paytm might be taking support issues seriously.

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare all they did is transfer call from one department to another and at the end, call was left in no mans land. Seems like none of support executive are given some power to escalate issues. Till now all efforts are in vain,

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @paytm @Paytmcare I tried contacting paytm to resolve this issue by refreshing the account, so that a new account can be setup from scratch for our business needs. But to no avail and after so much efforts to contact them on call, all they did is...

  • jrontec Ronak Jain (@jrontec) reported from Sūrat, State of Gujarāt

    @Paytm @Paytmcare We tried signing up for a business account on paytm today for payment gateway for our upcoming ecommerce website, and found that the number is already been used before by some other person and has already been setup by that person for his business needs.

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    @Paytmcare @Paytm @RBLBankCares today i just paid my rent but it refund to me .. but it not credited to my rbl credit card who will take responsibility for this very bad service

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    Hey @Paytmcare i need one small help .. i need paytm barcode because we have a retailer shop in surat gujarat ..

  • NareshShetty99 Naresh shetty (@NareshShetty99) reported from Sūrat, State of Gujarāt

    @Paytmcare @Paytm i just transferred rent to my owner but it taking too much time can u help me .. to transfer soon...

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • virdi_sukhjit sukhjit virdi (@virdi_sukhjit) reported

    @Paytm your app customer care not available help . I pay 3600 hundred rupees by Paytm upi to jio telecom payment successfull show in paytm app and payment debit my rupay credit card bt jio telecom not received payment jio account owner me jio my sim activation id I lod payment

  • virdi_sukhjit sukhjit virdi (@virdi_sukhjit) reported

    @Paytm Paytm pls help your app customer care not available . I pay 3600 hundred rupees by Paytm upi to jio telecom payment successfull show in paytm app and payment debit my rupay credit card bt jio telecom not received payment jio account owner me jio my sim activation id I lod paymen

  • AakashG10913 Aakash Gupta (@AakashG10913) reported

    Frustrated with Paytm service @Paytm @Paytmcare , automatic payment is being done even after I cancelled my MS word subscription. No option to solve the issue and not able to talk to customer care. Please see into this!

  • Nipul21modi Nipul modi (@Nipul21modi) reported

    @Paytm @Paytmcare Hello Dear Paytm, I have made investment in MF via Paytm App, which is managed by "Paytm Service Private Limited". I have recently tweeted about my concern that the investment made is not reflected in the Paytm App, but no resolution has been provided.

  • souparna_sinha SOUPARNA SINHA (@souparna_sinha) reported

    @Paytmcare I am unable to close my business account, please help me . My number is 8900195837.

  • ObservantCritic OCD (@ObservantCritic) reported

    @Paytm Pls help how do I get my Paytm wallet balance back to my source account? I understand that paytm wallet service is now closed. What happened to my balance?

  • AdiBNFTY28 Aditya (@AdiBNFTY28) reported

    @Paytmcare @PhonePe guys I lost my phone and installed your app in different device, it’s been more than 24 hours and I’m not able to transfer big amount, kindly resolve issues as soon as possible.

  • TEJENDR33924687 TEJENDRA PRATAP (@TEJENDR33924687) reported

    @Paytmcare kindly help me to close my personal loan account which show still active after payment

  • ShankerSingh24 Shanker kr Singh (@ShankerSingh24) reported

    U am using @Paytm from day one but have never seen so bad customer support . Infarct there is no customer support . Chat boat is useless and complain is belong closed without any solutions. No mechanism to reach out any one . @Paytmcare @PaytmMoney

  • Bhanugr Bhanu Prakash G R (@Bhanugr) reported

    @Paytm @Paytmcare @PaytmBusiness such a pain in ***. You guys could not setup a soundbox and it's affecting my business. Either remove it or do the needful to fix it. Frustrated