Paytm status: access issues and outage reports

Problems in the last 24 hours in Roorkee, Uttarakhand

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Roorkee, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports Near Roorkee, Uttarakhand

Latest outage, problems and issue reports in Roorkee and nearby locations:

• 
  Ajay (@Ajay66486027) reported 12 minutes ago from Laksari, Uttarakhand

  @Paytm kyc problem .plese help call 7017664155

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  avadhut panchal (@PanchalAvadhut) reported 1 minute ago

  @Paytmcare I'm not able to withdraw any amount from paytm money. Not able to raise a complaint. If you don't help on it I'll go to consumer court.

• 
  Chinmaya (@ChinmayaSaxena) reported 2 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  CJ (@acjose93) reported 3 minutes ago

  @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.

• 
  Eastern Power Distribution Company of AP Limited (@ap_epdcl) reported 4 minutes ago

  @jsurendra26 @Paytmcare @Paytm Thankyou for reaching us! kindly note that broken transaction will be updated within 3 working days. If the issue persists, a full refund will be processed to your account within seven bank working days. For further assistance call us at 1912. We appreciate your understanding.

• 
  Naresh Tiwari (@NareshTiwai) reported 7 minutes ago

  @Paytm @Paytmcare @PaytmCheckin I’m trying to book a bus ticket, but there’s no option to apply a coupon code during the booking process. I’m also facing an issue with the payment. Please look into this and help me resolve it so I can complete my booking. #Paytm

• 
  Happiefy (@happiefy) reported 8 minutes ago

  @Paytm @Paytmcare most pathetic service ever need to file case in consumer forum because they are fooling people doing fraud took Money and no response will go consumer forum if thy don’t remove that bus from plateform and give me 10x compensation our family still there waiting

• 
  Ayush💥 (@_ayushilicious) reported 8 minutes ago

  @Paytmcare @Paytmcare This is not done yet. Please help out

• 
  @Sachin Vaishy (@VaishySachin) reported 9 minutes ago

  But bus operator says there is no bus on that route. @Paytm your customer services are worst and there is no direct helpline for customers @jagograhakjago can you please help me to getting a refund and compensation . And please provide direct helpline for customers #paytm #worst

• 
  Mohammed Aakif Ulla (@AakifUlla) reported 13 minutes ago

  @Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning

• 
  yt star yash (@yt_star_yash) reported 15 minutes ago

  @Paytmcare I didn't get REFFERAL cashback amount . I reffred person completed his 1st payment through using paytm app. Kindly request to paytm slove my problem .