Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm generated 0 outage signals in the last 24 hours around Purnia, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Purnia, Bihar

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Purnia, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Apr 13, 2:50 AM GMT+5:30	0	0
Apr 13, 3:10 AM GMT+5:30	0	0
Apr 13, 3:30 AM GMT+5:30	0	0
Apr 13, 3:50 AM GMT+5:30	0	0
Apr 13, 4:10 AM GMT+5:30	0	0
Apr 13, 4:30 AM GMT+5:30	0	0
Apr 13, 4:50 AM GMT+5:30	0	0
Apr 13, 5:10 AM GMT+5:30	0	0
Apr 13, 5:30 AM GMT+5:30	0	0
Apr 13, 5:50 AM GMT+5:30	0	0
Apr 13, 6:10 AM GMT+5:30	0	0
Apr 13, 6:30 AM GMT+5:30	0	0
Apr 13, 6:50 AM GMT+5:30	0	0
Apr 13, 7:10 AM GMT+5:30	0	0
Apr 13, 7:30 AM GMT+5:30	0	0
Apr 13, 7:50 AM GMT+5:30	0	0
Apr 13, 8:10 AM GMT+5:30	0	0
Apr 13, 8:30 AM GMT+5:30	0	0
Apr 13, 8:50 AM GMT+5:30	0	0
Apr 13, 9:10 AM GMT+5:30	0	0
Apr 13, 9:30 AM GMT+5:30	0	0
Apr 13, 9:50 AM GMT+5:30	0	0
Apr 13, 10:10 AM GMT+5:30	0	0
Apr 13, 10:30 AM GMT+5:30	0	0
Apr 13, 10:50 AM GMT+5:30	0	0
Apr 13, 11:10 AM GMT+5:30	0	0
Apr 13, 11:30 AM GMT+5:30	0	0
Apr 13, 11:50 AM GMT+5:30	0	0
Apr 13, 12:10 PM GMT+5:30	0	0
Apr 13, 12:30 PM GMT+5:30	0	0
Apr 13, 12:50 PM GMT+5:30	0	0
Apr 13, 1:10 PM GMT+5:30	0	0
Apr 13, 1:30 PM GMT+5:30	0	0
Apr 13, 1:50 PM GMT+5:30	0	0
Apr 13, 2:10 PM GMT+5:30	0	0
Apr 13, 2:30 PM GMT+5:30	0	0
Apr 13, 2:50 PM GMT+5:30	0	0
Apr 13, 3:10 PM GMT+5:30	0	0
Apr 13, 3:30 PM GMT+5:30	0	0
Apr 13, 3:50 PM GMT+5:30	0	0
Apr 13, 4:10 PM GMT+5:30	0	0
Apr 13, 4:30 PM GMT+5:30	0	0
Apr 13, 4:50 PM GMT+5:30	0	0
Apr 13, 5:10 PM GMT+5:30	0	0
Apr 13, 5:30 PM GMT+5:30	0	0
Apr 13, 5:50 PM GMT+5:30	0	0
Apr 13, 6:10 PM GMT+5:30	0	0
Apr 13, 6:30 PM GMT+5:30	0	0
Apr 13, 6:50 PM GMT+5:30	0	0
Apr 13, 7:10 PM GMT+5:30	0	0
Apr 13, 7:30 PM GMT+5:30	0	0
Apr 13, 7:50 PM GMT+5:30	0	0
Apr 13, 8:10 PM GMT+5:30	0	0
Apr 13, 8:30 PM GMT+5:30	0	0
Apr 13, 8:50 PM GMT+5:30	0	0
Apr 13, 9:10 PM GMT+5:30	0	0
Apr 13, 9:30 PM GMT+5:30	0	0
Apr 13, 9:50 PM GMT+5:30	0	0
Apr 13, 10:10 PM GMT+5:30	0	0
Apr 13, 10:30 PM GMT+5:30	0	0
Apr 13, 10:50 PM GMT+5:30	0	0
Apr 13, 11:10 PM GMT+5:30	0	0
Apr 13, 11:30 PM GMT+5:30	0	0
Apr 13, 11:50 PM GMT+5:30	0	0
Apr 14, 12:10 AM GMT+5:30	0	0
Apr 14, 12:30 AM GMT+5:30	0	0
Apr 14, 12:50 AM GMT+5:30	0	0
Apr 14, 1:10 AM GMT+5:30	0	0
Apr 14, 1:30 AM GMT+5:30	0	0
Apr 14, 1:50 AM GMT+5:30	0	0
Apr 14, 2:10 AM GMT+5:30	0	0
Apr 14, 2:30 AM GMT+5:30	0	0
Apr 14, 2:50 AM GMT+5:30	0	0

April 13: Problems at Paytm

Paytm is having issues since 02:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Purnia, Bihar

Latest outage, problems and issue reports in Purnia and nearby locations:

Rajesh Kumar Sharma (@RajeshKSLive) reported 37 minutes ago from Purnia, Bihar
@Paytmcare @Paytm I had applied for the Paytm credit card but due to some reasons I cancelled it.. Now I am receiving hundreds of fake calls and the fraudsters are asking me to complete verification on the call Please help and stop this calls on my phone! @SBICard_Connect
yeshdeep kumar (@yeshdeepkumar) reported 40 minutes ago from Purnia, Bihar
@Paytm @RBI @UPI_NPCI i made a wrong payment ref id-304268138991 I try to contact payment gateway also but no clear platform or website to get my payment back.. Please help
Adarsh Raj AR (@AdarshRajAR1) reported 43 minutes ago from Purnia, Bihar
Dear @Paytm My Paytm account has been verified, I'm your regular customer and I'm using Paytm last 3 year but the Paytm postpaid service is not open for me..... Please tell me why I'm not eligible for Paytm postpaid service....? @Paytmcare @PaytmBank

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

Joysurjya Hagjer (@Joysho) reported 4 minutes ago
@Paytmcare Well @Paytm @Paytmcare is there a human customer care agent or not? Who is following up with my issue?
Garvit Goel (@1ad833d5a5bf4b0) reported 9 minutes ago
@Paytmcare @Paytm @vijayshekhar Please help Urgently
OTAKU (@OtakuProcess) reported 10 minutes ago
Yeah sure, it still has a defunct UPI Lite account which I made on my last phone and given it wasn’t ported, I wasn’t allowed to open a new one. This has been an issue since 2023. Happy @Paytm or even @ICICIBank iMobile user now.
hasmukh mehta (@hussey_08) reported 18 minutes ago
@Paytmcare It takes you 4 months to reply to the post ????? Great service from your team. Now you and @careinsuranceIN decide whose mistake is it? I want my compensation
Alexander (@Alexhales778890) reported 20 minutes ago
@Paytm i booked my flight tickets yesterday on your app an still there is no confirmation. Status is still shown as pending .Your help page on app is useless. Its an emergency please help.
Godaba Nikhil (@GodabaNikhil) reported 20 minutes ago
@PaytmTravelCare @Paytmcare My booking ID is 26409721944. Could you kindly initiate my refund? Your customer service number is not operational in Saudi Arabia, and I submitted this request a month ago. For the same flight my colleagues who booked via flipkart they received.
Roni Seakh (@RoniSeakh197) reported 21 minutes ago
@Paytm @Paytmcare I have been requesting to deactivate my Soundbox (ID: 868278080283065) for many days. Customer care is not taking any action and only saying "ticket raised". This is very frustrating. Please deactivate it immediately. @PaytmBusiness
Harish (@Harish75352743) reported 23 minutes ago
@Paytmcare Sir Pls help me my paytm app not recieving any amount it always shows failed bigger amounts getting failed many times
Joysurjya Hagjer (@Joysho) reported 23 minutes ago
@Paytmcare I booked an Akasa Air flight through Paytm Travel but I have been informed by Akasa Air that the flight has been cancelled. Their customer care have asked me to reach out to Paytm customer care to initiate the refund process but I am unable to get hold of a human agent.
Garima Sehgal (@official_garima) reported 23 minutes ago
@Paytmcare Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself