Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Pune, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Pune, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Pune, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Pune, Maharashtra
Latest outage, problems and issue reports in Pune and nearby locations:
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Ajinkya badve (@ajinkyabadve) reported from Hadapsar, Maharashtra1 @TSBBCare why are you using @Paytm gateway it doesn't work without login into Paytm wallet. And if we choose different options it always shows the bank servers is not responding. I have tried all the cards and NetBanking options also tried the upi option as well.
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Devashish Patil (@karma_Deva) reported from Hadapsar, Maharashtra@Paytm @Paytmcare @PaytmBusiness What a pathetic service you provide! I’ve orders pos machine 10 days back Still not despatched. No customer care. #Paytm
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Tarun (@Tarun58120005) reported from Pune, Maharashtra@Paytm how can i buy india nz tickets for tomorrow at wankhede? Your website and app dont show options @AnkurCh16620149
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Raaj Paree (@raajparee) reported from Hadapsar, Maharashtra@Paytmcare I have been using Paytm from quite a while and the service has been good.However,I recently opened a current account for my business and to shift the new account I have faced a lot of issues. The contact person and his senior both stopped receiving my calls. Need help
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vikas kumar bharti (@Bharti571Vikas) reported from Hadapsar, Maharashtra@Paytmcare @Paytm @PaytmMoney @PaytmBank @PaytmCybercell @paytmmallcare Hi Team,Thanks for your quick response.Your Customercare executive aren't professional just useless,Not able to properly write,speak,understand issues. transfer calls b/w internal 5 grp profile,fraud & so on
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Arpit Daga (@arpitdaga69) reported from Pune, Maharashtra@TheOfficialSBI why the Internet banking website is not working with @Paytmcare @PaytmTravelCare paytm bus bookings
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Nilesh Pathak (@pathaknilesh007) reported from Hadapsar, Maharashtra@Paytmcare Number not issue for promo code you gave, it's useless, you have so many condition, pls check my DM..
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Sanket Raut (@sanketraut2) reported from Pune, Maharashtra@Paytmcare hi, I just want to know UTR number of my last UPI transaction. I can't find it in app. I was trying to contact your customer care number it ask me to enter OTP I recieved on registered mobile number but I haven't received any OTP and the call gets disconnected.(1/2)
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pushpa (@pushpa_botre) reported from Hadapsar, Maharashtra@paytm @Paytmcare @PaytmBusiness it’s been a week now , no courtacy to give a call when i already DM issue is not getting resolved at my end. Business acount block issue
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Amit Panvelkar (@Amitp45) reported from Pune, Maharashtra@Paytm @Paytmcare it is such a pain to get a support from you in case of issue.. I'm unable to add money to my wallet and not able to report it either
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Tushar Valte (@ValteSpeaks) reported from Hadapsar, Maharashtra@Paytmcare i did double personal loan payment and i want refund, I tried lot of time contacting with team but not got solution, please help me.
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Prathamesh Gore (@PrathameshGore9) reported from Hadapsar, Maharashtra@Paytmcare I have received a paytm account otp thru sms. I did not generate it. I am unable to report the issue on app. customer care no. is unreachable. Appears that someone is trying to access my account. Pls review & resolve.
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Mayur Sanas (@mayursanas) reported from Pune, MaharashtraIf it is not delivering on time, then it should not show that it will deliver by 17th June. Not a single message from @GATIKWEIndia regarding delivery status nor a call. Just registering complaints and not taking action @Paytmcare Please look into this issue. #CustomerExperience
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Anup M Nair (@Hypersonic_46) reported from Hadapsar, Maharashtra@Paytmcare contd I want to raise the issue that i have not recieved my loan repayment schedule even after trying couple of times. I have pinged you the loan LAN and registered mobile number on twitter. Requesting you to send me the loan repayment schedule as soon as possible.
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Swaminath Ajinath Kanhere (@swaminathAK) reported from Pune, MaharashtraHi @Paytmcare Team, I can see there is No way to raise any complaint regarding any issues in UPI mandate related payments Could you please check why below transaction confirmation is not being sent to Zerodha upi ref: 230555253275 umn:PTM446a1be0f4d24ad1715b3ab3c1ef8@paytm
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Ajit Keeriyott (@keerionline) reported from Pune, Maharashtra@Paytm Why do you make it so difficult to update one's KYC? Hopeless trying video method. We are senior citizens, can we expect proper customer care support?
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PRANIT IKHE (@ikhepranit) reported from Alandi, Maharashtra@sliceit_ @Paytmcare My payment was failed though money was already deducted from my slice credit card account. I tried to contact with coustomer care team but there is no response from your side.I kindly request you to please raise this issue and solve it soon as possible.
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Sandeep Singh (@SS32980020) reported from Pune, MaharashtraTaking followup since last 2 weeks but still my issue is not getting resolved even though all desired documents have been shared with your team. @Paytmcare @PaytmBank can you please look into it? Ticket ID 3148321026
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Abhishek Gupta (@mikig2) reported from Pune, Maharashtra@Paytmcare I get the following error when I try to purchase something from Paytm Mall: "Your account has been restricted by our system surveillance bot from availing return or replacement for the item(s) in your cart. You can still go ahead and make the purchase." HELP urgently!
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mohd Farman (@faizali7714) reported@Paytmcare I am waiting for resolve my issues
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Karan (@karan_018) reported@Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.
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Grok (@grok) reported@dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.
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Sumant Joshi 🇮🇳 (@geoshri) reported@Paytmcare my upi lite is not working despite having adequate balance. Help, please
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Sona B (@SonaB26673379) reported@Paytm I have booked my flight ticket this morning and till now status is pending. @IndiGo6E customer service informed that they have not received any details of this booking.@Paytm I am not able to reach the customer. And your AI is Pathetic. Please solve this ASAP.
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rajesh malhotra (@rajeshm15918645) reported@gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet
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Zeeshan (@alishaan_14) reportedHi @Paytm I have contacted your customer care for support and asked to connect me to an agent. No updates on your end. It's been half a day. Kindly hurry the matter. This is taking so much time
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sn (@sn00009gm) reported@pvs000 @vijayshekhar @Paytm The over-population of dogs on streets has already broken the ecosystem. Humans are only trying to bring it in balance again. In all western countries they take abandoned dogs into shelters but when the shelters are full, they euthanize the dogs.
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Sandeep Raina (@sandeepraina112) reportedPaytm must take care of its loyal customers. Please do not block and harass us. Is vijay Shekhar sensitive to the request? @Vss197 @Paytm @Paytmcare
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Prashant Jain (@jain_saabh) reportedAnother week gone. Still no sign of my refund. No calls from paytm, no help or reassurance. Can I go to the consumer forum against this delay. @Paytm