Paytm status: access issues and outage reports

Problems in the last 24 hours in Pathanāmthitta, Kerala

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Pathanāmthitta, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chinmaya (@ChinmayaSaxena) reported 3 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  JUNAID (@Junaidxx07) reported 8 minutes ago

  Hey @Paytm , Iam unable to add rupay credit card to my account ? Showing unable to link ? @Paytmcare help

• 
  Arpit (@Arpit0310) reported 13 minutes ago

  @Paytmcare Hello Paytm, Please explain why do you want to look into the issue only when someone has already made the booking, why don't you rectify the errors wherein your potential customers will get duped due to misleading Promotions. I've already DMed you and no response yet.

• 
  Naveen Fx 🇮🇳 (@Editor_naveen) reported 14 minutes ago

  @Paytm third class app worst experience , wrongly sent amount thru upi to wrong person , raised request customer support they are not providing contact info or refund back amount #Paytm fails Guys Beaware this Paytm never suggest to anyone

• 
  Sharath B (@Sharath85852559) reported 20 minutes ago

  @Paytmcare I have updated my device and issue is same

• 
  Giri Sai (@noxiousgiri) reported 23 minutes ago

  @saaaanjjjuuu Same with @Swiggy @Paytm .. they will ask us to mail them, or wait for 72 hrs for the resolution that’s it they will think we will forget the issue…

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 26 minutes ago

  Hey @PaytmCare,your team refused my refund for ticket 200012349631.I lost ₹2,281 from my flight voucher due to missing single-use warnings on the app screen.Since internal support denied it, I am escalating this matter to the National Consumer Helpline (NCH).Please resolve this.

• 
  Bébé Crow (@delphspet) reported 27 minutes ago

  @Paytm @Paytmcare could you please look in to this 'phone not supported' error? I have been trying to login from many dayss!!! I have tried reinstalling it. I have raised ticket twice, nada. They all are giving same repeated ans, try another device. I ain't gonna buy new phone!

• 
  Lokii (@lokesh_navale) reported 27 minutes ago

  🚀 For Build for India, I would develop an AI Merchant Copilot for Paytm that transforms payment data into useful information about sales, customers, offers, fraud, and cash flow in Indian languages. AI to help SMBs grow. 🇮🇳 @Paytm @SarvamAI @Hack_Culture #BuildForIndia

• 
  Rajat Agrawal (@MoneyElevat) reported 28 minutes ago

  @Paytm @Paytmcare is a total scam I cancelled gold SIP on PayTM but it is not cancelling it Their customer care doesn't exist, and chatbot is designed to never solve a query They don't let you even delete your bank account; never doing business with them again #scam #fraud