Paytm status: access issues and outage reports

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muhammad shadab (@Muhamma42285812) reported 3 minutes ago

  @Paytmcare No this was raised earlier and I tried before 6 hr and same issue happend I am not going leave this issue simply I want my refund

• 
  Vikas Yadav (@VikasYadavA2Y) reported 5 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Air India refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

• 
  Harshit Raj (@itsharshitraj) reported 11 minutes ago

  @Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service

• 
  Harsh (@casperrr_exe) reported 16 minutes ago

  @Paytm @Paytmcare but despite waiting for more than 2 weeks, there has been no update or resolution also not able to contact any Paytm customer executive Kindly look into this matter on priority and process my refund or provide a clear update 3/3 #citylandtravels #CustomerSupport #RefundPending

• 
  Vishal chauhan (@Imchauhanvish) reported 21 minutes ago

  @Paytmcare I booked a flight within last 1 hour which was an honest mistake, I need help with it as I want the refund, your customer care is non responsive and as per the DGCA rules I can get the refund within a 48 hour window.

• 
  Harsh jain (@hjain11) reported 21 minutes ago

  @Paytm @Paytmcare this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. #CustomerSupport #Paytm

• 
  Abhishek (@abhishekh_gupta) reported 22 minutes ago

  @Paytm not getting any help from 11 may 2026.. let me know if you wish to help your customers or not? @vijayshekhar is also not responding even after repeated messages. Let me know the concerned government authority that I can raise this to ?

• 
  I,m SANTOSH (@ImSANTO39590187) reported 23 minutes ago

  @Paytm ,@RBI I am unable to access my FD account booked on paytm and costumer care not also not responding very disgusting and annoying. Please look into the matter.

• 
  Rudrashiv (@shiv2512) reported 26 minutes ago

  @Paytmcare @Paytm why I'm not able to raise a complaint ticket. while opening help & support it directly goes to ai chat box ..? I haven't found any option to register a query!

• 
  Md FAHAD (@Md_fahad7204) reported 26 minutes ago

  @Paytmcare Very disappointed with Paytm's merchant support. My monthly transaction limit was reduced, and despite following up for the last 8 days, the assigned service agent has neither provided a proper response nor resolved the issue.This is impacting my business. Requesting