Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and website.

Paytm generated 0 outage signals in the last 24 hours around Ludhiāna, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Ludhiāna, Punjab

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Ludhiāna, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Apr 29, 12:30 PM GMT+5:30	0	0
Apr 29, 12:50 PM GMT+5:30	0	0
Apr 29, 1:10 PM GMT+5:30	0	0
Apr 29, 1:30 PM GMT+5:30	0	0
Apr 29, 1:50 PM GMT+5:30	0	0
Apr 29, 2:10 PM GMT+5:30	0	0
Apr 29, 2:30 PM GMT+5:30	0	0
Apr 29, 2:50 PM GMT+5:30	0	0
Apr 29, 3:10 PM GMT+5:30	0	0
Apr 29, 3:30 PM GMT+5:30	0	0
Apr 29, 3:50 PM GMT+5:30	0	0
Apr 29, 4:10 PM GMT+5:30	0	0
Apr 29, 4:30 PM GMT+5:30	0	0
Apr 29, 4:50 PM GMT+5:30	0	0
Apr 29, 5:10 PM GMT+5:30	0	0
Apr 29, 5:30 PM GMT+5:30	0	0
Apr 29, 5:50 PM GMT+5:30	0	0
Apr 29, 6:10 PM GMT+5:30	0	0
Apr 29, 6:30 PM GMT+5:30	0	0
Apr 29, 6:50 PM GMT+5:30	0	0
Apr 29, 7:10 PM GMT+5:30	0	0
Apr 29, 7:30 PM GMT+5:30	0	0
Apr 29, 7:50 PM GMT+5:30	0	0
Apr 29, 8:10 PM GMT+5:30	0	0
Apr 29, 8:30 PM GMT+5:30	0	0
Apr 29, 8:50 PM GMT+5:30	0	0
Apr 29, 9:10 PM GMT+5:30	0	0
Apr 29, 9:30 PM GMT+5:30	0	0
Apr 29, 9:50 PM GMT+5:30	0	0
Apr 29, 10:10 PM GMT+5:30	0	0
Apr 29, 10:30 PM GMT+5:30	0	0
Apr 29, 10:50 PM GMT+5:30	0	0
Apr 29, 11:10 PM GMT+5:30	0	0
Apr 29, 11:30 PM GMT+5:30	0	0
Apr 29, 11:50 PM GMT+5:30	0	0
Apr 30, 12:10 AM GMT+5:30	0	0
Apr 30, 12:30 AM GMT+5:30	0	0
Apr 30, 12:50 AM GMT+5:30	0	0
Apr 30, 1:10 AM GMT+5:30	0	0
Apr 30, 1:30 AM GMT+5:30	0	0
Apr 30, 1:50 AM GMT+5:30	0	0
Apr 30, 2:10 AM GMT+5:30	0	0
Apr 30, 2:30 AM GMT+5:30	0	0
Apr 30, 2:50 AM GMT+5:30	0	0
Apr 30, 3:10 AM GMT+5:30	0	0
Apr 30, 3:30 AM GMT+5:30	0	0
Apr 30, 3:50 AM GMT+5:30	0	0
Apr 30, 4:10 AM GMT+5:30	0	0
Apr 30, 4:30 AM GMT+5:30	0	0
Apr 30, 4:50 AM GMT+5:30	0	0
Apr 30, 5:10 AM GMT+5:30	0	0
Apr 30, 5:30 AM GMT+5:30	0	0
Apr 30, 5:50 AM GMT+5:30	0	0
Apr 30, 6:10 AM GMT+5:30	0	0
Apr 30, 6:30 AM GMT+5:30	0	0
Apr 30, 6:50 AM GMT+5:30	0	0
Apr 30, 7:10 AM GMT+5:30	0	0
Apr 30, 7:30 AM GMT+5:30	0	0
Apr 30, 7:50 AM GMT+5:30	0	0
Apr 30, 8:10 AM GMT+5:30	0	0
Apr 30, 8:30 AM GMT+5:30	0	0
Apr 30, 8:50 AM GMT+5:30	0	0
Apr 30, 9:10 AM GMT+5:30	0	0
Apr 30, 9:30 AM GMT+5:30	0	0
Apr 30, 9:50 AM GMT+5:30	0	0
Apr 30, 10:10 AM GMT+5:30	0	0
Apr 30, 10:30 AM GMT+5:30	0	0
Apr 30, 10:50 AM GMT+5:30	0	0
Apr 30, 11:10 AM GMT+5:30	0	0
Apr 30, 11:30 AM GMT+5:30	0	0
Apr 30, 11:50 AM GMT+5:30	0	0
Apr 30, 12:10 PM GMT+5:30	0	0
Apr 30, 12:30 PM GMT+5:30	0	0

April 30: Problems at Paytm

Paytm is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Ludhiāna, Punjab

Latest outage, problems and issue reports in Ludhiāna and nearby locations:

SUNIL GUPTA (@sunil_gupta24) reported 45 seconds ago from Ludhiana, Punjab
@radiotripati @IRCTCofficial @Paytmcare Bro, I am using online booking form IRCTC but never experienced such thing. Maybe due to glitch in internet, booking rejected but payment deducted is safe & will be returned for sure.
Abhay Jain (@abhay_capital) reported 18 minutes ago from Ludhiana, Punjab
@Paytm Sound box not working…raised complaints many times on customer care no. But still not any response from ur side…my complaint no. 5043555718….
Anmol Bhardwaj (@AnmolBhardwaj94) reported 19 minutes ago from Ludhiana, Punjab
@Paytmcare my refund has not yet credited pls help me No one responding at customer care
Harkamal Singh (@LotusOfGod) reported 20 minutes ago from Ludhiana, Punjab
@Paytm My postpaid account has not been closed yet after multiple requests. It is my will to not use your this service as I don't liked it.
Er-Partik manzhi (@partikmanzhi) reported 26 minutes ago from Ludhiana, Punjab
@Paytmcare Thank issue has resolved
Sumer (@Sumer_2020) reported 44 minutes ago from Ludhiana, Punjab
@Paytmcare Hi sir please connect with me because I want to share my problem
sukhdev singh (@dazlersmarty) reported 45 minutes ago from Ludhiana, Punjab
My account was hacked,someone added his number in my paytm account and I am no longer able to login to my account. But my account has linked with my Id proofs so on the behalf of the id proofs I can provide you all the information regarding my account. @Paytm .care is not helping
SinghisKing (@virk4u) reported 52 minutes ago from Ludhiana, Punjab
@Paytmcare My merchant PSPCL is your business partner, please resolve with it. @PSPCLPb please resolve the issue today is last date.
Shiv Kumar Chaudhary (@ShivKum72085123) reported 52 minutes ago from Ludhiana, Punjab
@Paytm 3rd Class service provider
Harkamal Singh (@LotusOfGod) reported 54 minutes ago from Ludhiana, Punjab
@Paytmcare @Paytm There is no option on your app to close postpaid account. Neither your "help and support" section is useful (not even 1%), nor there is an option to connect with your customer care. #worst_app_and_customer_support_experience paytm is getting worse day by day.
RAJESH11RAJI (@RAJESH11RAJI) reported 55 minutes ago from Ludhiana, Punjab
@Paytmcare Team unable to login my paytm app, due to forget my password, your customer care service have a technical problems since this morning
Sumer (@Sumer_2020) reported 56 minutes ago from Ludhiana, Punjab
@Paytm hi please solve my problem
Er-Partik manzhi (@partikmanzhi) reported 57 minutes ago from Ludhiana, Punjab
By ur neglance i am paying double toll its not mine issue . Issue is ur refund my amount so can shirt to @Paytm Fastag

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

Ketan Mehra (@ketanmehra05) reported 5 minutes ago
@Paytmcare Please help in this. I have been struggling to get my refund from last 45days but either they aren’t responding or giving new excuses. Is it so difficult to get refund of a cancelled flight? Instead of giving damages, they aren’t even giving original refund. @DGCAIndia @RamMNK
Joel Joel (@Joel005003) reported 8 minutes ago
@Paytmcare This constitutes deficiency in service and unfair trade practice. If the refund is not credited immediately with a confirmed ARN/UTR, I will file formal complaints with RBI Ombudsman and the consumer court without further notice. Treat this as final escalation.
Ayush Sharma (@AyushSharm47996) reported 12 minutes ago
@Paytmcare @Paytm @TheOfficialSBI Mains aaj raat 12 bje ek recharge kiya tha paytm se mera recharge failed ho gya but payment deducted ho gya... When i try to raise a ticket and call paytm help support he can't help me anymore and even not a complain is raised..#worstapp
Abinash Nag Roy (@AbinashNag28433) reported 13 minutes ago
@Paytm @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport
Khairul Islam (@Khairul10195063) reported 16 minutes ago
@Paytm Paytm Soundbox,Using it for almost 1yr,I am telling it deceptive bcz, at the time of installation I was said that it will charge Rs-49/mon and it charged 49 for 2-3 mon, later 74, then 125 and now 135/mon charging. And now it is deducting few rupees for other wallet charge. Wtf
Jaiyesh Chahar (@JaiyeshChahar) reported 17 minutes ago
@Paytm @Paytmcare , why does your chatbot such an idiot. I am saying again and again please let me contact to a real person if you are not able to solve the problem, but it is stucked in a loop. Please hire a good AI engineer who can make a better AI chatbot. And let me know how I can contact a real customer support human agent?
Adarsh (@heyadarsha) reported 20 minutes ago
@Paytmcare Ticket ID 200011268198 closed without proper resolution. Kindly help ASAP. @vijayshekhar being a great admirer & a long term user, it hurts seeing the emotional connect and customer support falling out. I hope it rises up.
Tuktuk (@TuktukPhy) reported 23 minutes ago
@Paytmcare my Paytm payment bank is not working. The details of FD aren't display either @Paytm
Lalit Sharma (@LalitSh76342433) reported 23 minutes ago
Hello Paytm I am not able to access my Paytm wallet balance. It has been 2 months but you didn't transfer the balance to the bank account. @Paytm @Paytmcare @PaytmMoneyCare
Beautiful Day (@BeautifulD12217) reported 26 minutes ago
@Paytmcare Hello please reply in support