Paytm status: access issues and outage reports

Problems in the last 24 hours in Kānnangād, Kerala

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kānnangād, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mounik Narasimha (@mouniknarasimha) reported 3 minutes ago

  @Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.

• 
  Pardeep nehra (@pardeep_nehra) reported 4 minutes ago

  @Paytmcare What you will assist me. At least don't harras people anymore. I came here to let people know how big pain is for small request on paytm in name of bot. Can't even talk to real customer care.i already uninstall ur app n will sure as much I can do I will.

• 
  Pradumn Gupta (@itsprads) reported 4 minutes ago

  @Paytmcare I visited but they are not giving proper response. I am requesting you please help me to get my refund it is already more than a month I didn't get solution

• 
  Ashutosh Rautela (@Ashutosh_GPRO) reported 7 minutes ago

  @Paytmcare Hi. Sharing the order Id here. 27438635715 PNR: GBTGXP Please help in getting my refund back. @flyspicejet Is shameless. Not picking up calls and not responding to emails

• 
  SangramKeshari Barik (@sangram3773) reported 10 minutes ago

  Dear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik

• 
  Deep Raj Khatri (@deepraj_dk) reported 11 minutes ago

  @Paytm @PhonePe @GooglePay Just thinking—could we add a pop-up reminder while making a payment to add a note about the purpose of the payment? I got confused about my spending and couldn’t recall why I made certain payments. I am sure this issue is faced by many Thanks.

• 
  Lalit (@iamlalit19) reported 20 minutes ago

  @Paytm @Paytmcare @flyspicejet My SpiceJet flight was cancelled. SpiceJet Customer Care has confirmed that my refund was processed to Paytm on 12 Aug. Paytm has still not refunded my money. I have already raised a complaint and sent emails, but there is still no proper response

• 
  godisgreat (@Pavankalya56718) reported 21 minutes ago

  @Paytmcare i have paid my postpaid bill through your customer support executive link after settlement still it is reflecting in my cibil .

• 
  Thakur Sachin Tomar (@SachinKumarTom3) reported 26 minutes ago

  @Paytmcare Support is useless as so is your AI assistant. Raised many requests to deactivate Paytm business and return Soundbox but it's useless. Nobody comes home to collect soundbox. Multiple requests neglected.

• 
  Mr Wanderer (@Wanderer14Mr) reported 26 minutes ago

  @Paytm poor customer support and care. No efforts being put in resolving the issue. Looks like time to shift to a better platform