Paytm status: access issues and outage reports

Problems in the last 24 hours in Kanigiri, Andhra Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kanigiri, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guru_K (@GuruyuganK) reported 4 minutes ago

  Building Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture

• 
  Chinmaya (@ChinmayaSaxena) reported 4 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Divyam (@DivyamMittal5) reported 5 minutes ago

  @flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW

• 
  Sharath B (@Sharath85852559) reported 6 minutes ago

  @Paytmcare It is been three days. But no solution. What is issue could you pls confirm

• 
  Ankit Barnwal🇮🇳 (@MrAnkit26599) reported 11 minutes ago

  What's your new excuse despite providing all the details @Paytmcare Accept your negligence, Your technician is not willing to work, your team is not willing to work. Why you guys don't shut down your services.

• 
  SY (@might_offend) reported 15 minutes ago

  @Paytm @Paytmcare - WHERE THE HELL IS YOUR CUSTOMER SUPPORT?! My elderly mother is struggling to close her account for past 10 DAYS but is unable to because she cannot cancel an active mandate as she changed her mobile number at the bank. (1/2)

• 
  RISHI AGARWAL (@RSHIS) reported 16 minutes ago

  @Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help

• 
  Sachin Thakur (@SachinT14617659) reported 18 minutes ago

  @Paytm @Paytmcare @Paytm i got logged out of my account and can’t login again. Please help as i am afraid it is hacked or something

• 
  girish nagpal (@girishnagpal) reported 20 minutes ago

  have booked a flight ticket from Paytm of indigo and there Is a minor correction required in name so nither paytm supports nither indigo supports and paytm never gets call connected to customer care and indigo airline says please contact to paytm @IndiGo6E @Paytm

• 
  Mohammed Aakif Ulla (@AakifUlla) reported 25 minutes ago

  @Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning