Paytm status: access issues and outage reports

Problems in the last 24 hours in Kanigiri, Andhra Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kanigiri, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nik (@rhysnik) reported 2 minutes ago

  @Paytmcare Your response shifting responsibility to the PSP/bank is completely unacceptable. The default preference issue and routing failure happened within the app integration. Furthermore, to avoid any further confusion, I have already removed all bank accounts from WhatsApp Pay.

• 
  Surjeet Singh (@asksurjeet) reported 3 minutes ago

  @Paytmcare 1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently. You can also attach the screenshot of the error when you post it.

• 
  Hemanta Meher (@MeherHemantt) reported 7 minutes ago

  Guys don't trust @Paytm @PaytmBusiness @Paytmcare Your internal mismanagement should not become a customer's problem. My Soundbox return EO887528444IN was successfully delivered via India Post, but your team still claims its not received and asks me for POD. Very Bad experience😭

• 
  Abhi$hek Hindustani (@BrownBoi07) reported 9 minutes ago

  @Paytmcare No further assistance required and I'll make sure to not use your service anymore thanks

• 
  Ujjwal Khanna (@Ujjwalkhannaa) reported 10 minutes ago

  @Paytmcare Utterly disappointed with your customer care @Paytm Absolutely pathetic #paytm #pathetic

• 
  Akash Kumar roy (@akashkroy12) reported 11 minutes ago

  @Paytm @Paytmcare why am I not able to access my fd done with paytm payment bank? why am I not able connect with the customer care? plz connect ASAP. @vijayshekhar

• 
  Harley Lewis Foote (@harleyfoote_) reported 13 minutes ago

  @Paytm Curious how the refund path is gated here — payment descriptions and customer notes are free text a merchant's customers control, so the model reading them to reconcile is reading strings someone else wrote. Read-only lookups I'd worry less about, but the moment refunds are trigg

• 
  Vicky (@bishtvicky2005) reported 13 minutes ago

  @Paytmcare Hey, if you don't replace/refund my google Play redeem code ill be filing a consumer court report later todday. Its been a week I'm not going to wait forever for it. Resolve my issue or make it clear if you are interested in resolving or not

• 
  Bébé Crow (@delphspet) reported 14 minutes ago

  @Paytm @Paytmcare could you please look in to this 'phone not supported' error? I have been trying to login from many dayss!!! I have tried reinstalling it. I have raised ticket twice, nada. They all are giving same repeated ans, try another device. I ain't gonna buy new phone!

• 
  Surjeet Singh (@asksurjeet) reported 18 minutes ago

  1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue