Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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B K Saxena (@Brijeshksaxena) reported from Gurgaon, Haryana@Paytmcare Hi, someone is trying to access my paytm account as I'm receiving login OTP's without even attempting to login. What should I do?
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Keerti (@Keerti123_) reported from Shikohpur, Haryana@PaytmBusiness @Paytmcare your team activated sound box without my consent and you are charging 125rs from October 22. Your customer support is so arrogent and useless they always said your soundbox is deactivate in 2-3daysThis is a clear violation of my consumer rights 1/2
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varun goyal (@ervarungoyal) reported from Gurgaon, Haryana@NeenaSinha @vijayshekhar @PaytmBank @Paytm The problem is we can’t stop this but we can teach people not to entertain such calls and inform the concerned company immediately.
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Himani Chandna (@ChandnaHimani) reported from Gurgaon, Haryana@Paytm Unable to reach your customer care since yesterday. Advice me the best way to do that!
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Prasanta Barooah (@pkbarooah) reported from Gurgaon, Haryana@Paytm @PaytmBusiness @PaytmBank I have raised a ticket and no response since last 24 hrs. My wallet shows under credit freeze. Please help for early resolution, 3181510767 is the ticket number
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Joydip Saha (@joydip_2607) reported from Shikohpur, Haryana@PaytmMoney @Paytmcare One of the worst customer service I have ever seen in BFSI sector. I have uploaded my kyc on 22nd March 23 and still it's not done. ticket I'd 7012810126. How much more time I need to wait??
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ADITYA SINGH RATHORE 🇮🇳 (@aditya247) reported from Gurgaon, Haryana@Paytmcare disgusting after sales service by your paytm Mall. Got a defective product and still waiting for it to be exchanged… is this the way you guys deceiving fellow Indians.
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Devershee sachan (@devershee) reported from Gurgaon, Haryana@Paytm seems like Paytm payment bank isn’t working at all from last 2-3 days,Causing lot’s of inconvenience kindly Fix it !!
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Pabitra Nath (@Pabitra66593317) reported from Gurgaon, Haryana@Paytmcare Dear Team, I am unable to login my paytm account due to blocked. My register no is 8178050171 I tried to many times reached you, But no response on your side.
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Amy (@amitghai) reported from Gurgaon, Haryana@vijayshekhar @Paytm dear sir pls lookinto this harrasment by paytm. Postpaid is part of paytm offering why it is not covered in your customer support? Despite of paying my postpaid account is showing late fee and have been blocked until I pay it. I will complain to RBI.
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India Shining (@kumar13072012) reported from Gurgaon, Haryana@contrarianEPS Sir, no Indian start up is like say Google which is useful for everyone and impossible to copy & have new applications @Paytm promoter is placing it w.r.t Bajaj Finance & may like to develop as low cost FS as they have huge user base. Disclaimer: Will invest @509.95
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Amy (@amitghai) reported from Gurgaon, Haryana@Paytmcare i am facing issue on my paytm postpaid account despite of paying ontime, it is showing late fee charge of 850rs. Your auto chat boat doesn't have any option for this problem and call center says they don't handle postpaid matter. Where to raise concern?
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ਬਾਸ਼ਾ( Basha) (@manmohandeep) reported from Gurgaon, Haryana@Paytmcare need help on long pending issue
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Manish Baid (@manishjain1707) reported from Gurgaon, Haryana@vijayshekhar @Paytm It is screamingly difficult to reach out to Paytm Customer care executive. Please make it seamless. Have been wanting to change my KYC verified phone number from last few months. Any email id?
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AMIT NAGPAL (@amitnagpal253) reported from Gurgaon, Haryana@Paytm @vijayshekhar please get your customer care responsive. To much automation creating stress... No resolution of complaints... Can someone from team arrange a call back.
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Pardeep Kaushik (@Pardeepkaushik1) reported from Gurgaon, Haryana@Paytmcare reaching fasttag customer care but failing everytime i wanted to deactivate my fast tag but getting no response
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Princikaaa (@princikaaa__) reported from Gurgaon, Haryana@Paytm @Paytmcare please close my postpaid account I don't want to continue it any more. Please help. @PaytmBank
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Santosh (@Santosh12121987) reported from Gurgaon, Haryana@Paytmcare I know just u wanted to know escalate this issue.
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Nashrollson (@tittiesbrata) reported from Gurgaon, Haryana@Paytmcare Absolutely poor and untrained customer support. support number is advertised as 24x7 but no one picks up the phone,Stop trying to fool the public. No wonder this company is tanking in stock market
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Wasim (@wasim_sayy) reportedOption 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3
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Aditya Raj (@_Seizer_) reported@Paytm @Paytmcare @ViCustomerCare I just recharged my VI SIM after a long time because my primary number, which is Jio, was having problems. In the VI app, I saw a ₹299 offer, so I recharged it directly from the app and paid through Paytm.
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Varun Agarwal (@IAmVarunAgarwal) reported@vijayshekhar INSTEAD OF POSTING ALL THIS. STAR WORKING ON YOUR COMPANY. @Paytm @PaytmCheckin are FRAUDSTERS. You guys let people book cancelled flight and then not even process a refund. PAYTM ALSO DOESN’T HAVE ANY CC NUMBER TO CONTACT AN AGENT AND KNOW THE STATUS.
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Rohitha (@PolkEvent1886) reported@Paytm @Paytmcare Hello paytm, I booked flights for today (August 28th 7:40PM). Once the tickets are confirmed, the date of departure changed to next Friday (Sept 4th, 7:40PM). Customer care is of no help. Either allow us to modify or cancel the booking free of charge. URGENT!
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Vinayak Naik (@vinayaksn) reported@Paytmcare @vijayshekhar Paytm is a good app. I hope the developers take a note of this and fix the issue.
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Ayyappan (@ayyappan_pal) reportedHello Team @Paytmcare can you please provide an update on this? Only telling you are working , but no solutions
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Nani Reddy (@nanireddyy77) reported@Paytmcare Issue still not resolved @Paytmcare
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SangramKeshari Barik (@sangram3773) reportedDear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik
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CodeWithSam (@samm_x77) reported@Paytm @SarvamAI @Hack_Culture Users can paste a suspicious message, and AI detects scam signals, explains the risk, and suggests what to do next — with multilingual voice support using Sarvam AI. 🇮🇳
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IndusInd Bank (@MyIndusIndBank) reported@PRADEEP59210375 @Paytm @RBI Dear Customer, request you to DM us feasible time between 10.00Am - 8.00Pm to connect with you, to discuss and address your concern.