Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Janmejoy Mukherjee (@MrJoyMukherjee) reported from Gurgaon, Haryana@CarePatym Contact number is not required. Everything is with your customer care. I have shared the ticket id and issue details, please track it and resolve ASAP. This twitter handle is not even verified (no tick ?) @Paytmcare
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Nomadic Foot (@NomadicFoot) reported from Gurgaon, Haryana@Paytm @Paytmcare how difficult it is to reach a customer care agent of Paytm...your system keep on asking to press the buttons but can't connect to a person #tired #paytmiscareless #paytmmatkro
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India Fights Corona (@gr8gr8gaurav) reported from Gurgaon, Haryana@manishm @Paytm #Paytm Paytm has become bull **** now, just trying to earn money from customers
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SUMIT SAINI (@SUMITKU32876359) reported from Gurgaon, Haryana@Paytmcare @vijayshekhar Dear Sir, Paytm is making customers fool. Paytmcare request I have already shared my bank statement for cashback but paytm care is asking same statement again nd again and just wasting our time.I request you to kindly help to resolve the issue🙏
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B K Saxena (@Brijeshksaxena) reported from Gurgaon, Haryana@Paytmcare Hi, someone is trying to access my paytm account as I'm receiving login OTP's without even attempting to login. What should I do?
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Rohit Kaushik (@RohitKa83602261) reported from Gurgaon, Haryana@Paytmcare I am unable to login with my registered mobile number. Suddenly I was logout of the App. Tried uninstall/reinstall but message displayed- UNABLE TO PROCESS YOUR REQUEST PLEASE TRY LATER
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Joydip Saha (@joydip_2607) reported from Shikohpur, Haryana@PaytmMoney @Paytmcare One of the worst customer service I have ever seen in BFSI sector. I have uploaded my kyc on 22nd March 23 and still it's not done. ticket I'd 7012810126. How much more time I need to wait??
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hemang sethi (@hemangsethi) reported from Gurgaon, Haryana@Paytmcare I have booked tatkal train ticket on 24 mar for 25 mar travel,ticket was not confirmed and still waiting for refund, can you please refund asap, i hv raised query on Paytm support but from yesterday ur 4 hours is not over
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Raghu Kolath (@kolathraghu) reported from Gurgaon, Haryana@Paytm : my account is blocked for no reason and the IVr says can’t proceed with password reset link due to technical issue.
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Roshan Khatri (@im_roshantrojan) reported from Gurgaon, HaryanaHello @Paytm @Paytmcare What is taking you guys so long to process my refund back in my account. Cancelled my flight tickets on 16th April , It’s been over a month now.. Already called Paytm care more than 13 times 😡 and issue was highlighted more than 8 times ( wow )
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Atul Nagpal (@AtulNagpal7) reported from Gurgaon, Haryana@bigbasket_com Issue happened on 24th and we are on 1st , no action yet @bigbasket_com @Paytm
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Abhimanyu Roy (@imAbhimanyuRoy) reported from Gurgaon, Haryana@OfficeOfNG - sir, I want to bring to your notice about Paytm fastag service. Their KYC has been suspended by RBI and one cannot add money in wallet. Hence their fastag is useless. Further, one cannot close the Fastag because of this issue. Request you to help. @Paytm #useless
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Aakash Modale (@aakashmodale) reported from Gurgaon, Haryana@Paytmcare God knows how many times does the issue need to be explained. It's always been started from Zero. The amount is big, therefore shall appreciate if someone takes this on priority.
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Yashwant Keshri (@keshri_yashwant) reported from Gurgaon, Haryana@Paytmcare Not sure how slow your system works as I was expecting a better service.... It's been 3 weeks of timeline, multiple follow up, waiting for hours and yesterday 1 hour of argument session with service desk team that made me write this.
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Prasanta Barooah (@pkbarooah) reported from Gurgaon, Haryana@Paytm @PaytmBusiness @PaytmBank I have raised a ticket and no response since last 24 hrs. My wallet shows under credit freeze. Please help for early resolution, 3181510767 is the ticket number
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Cɪɴᴅᴇʀᴇʟʟᴀ 👠 (@_2point0) reported from Gurgaon, Haryana@Paytmcare I am not getting any help on my query about disbursement the amount, Its over 11 days, you also do not have a dedicated customer care to address these queries. Pls check and arrange to connect. Check DM please.
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Mayank Rajput (@makmahi) reported from Gurgaon, Haryana@renusatti Hi renu, your team is not able to help and resolve my concern. I got broken product from paytm mall. Last seven days, agent are not resolving my concen. Already commit for the refund. @PaytmMall @Paytmcare @PMOIndia
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RICKY (@Prashan91489190) reported from Garhi Harsāru, Haryana@Paytm NO RESPONCE IN 10 MINUTUS FROM YOUR REPRESENTATIVE, POOR SERVICE
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ashutosh Bhawsar (@bhawsar33) reported@PaytmBusiness No body available in paytm for your solution, it is very very pathetic service @Paytmcare
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Pankaj Singh (@PankajSinghps54) reported@Paytmcare @Paytmcare why your customer care no is not working mentioned +91 120-4770770, and you just replied thru AI only. I had connected with customer support only AI reply there.
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sn (@sn00009gm) reported@pvs000 @vijayshekhar @Paytm The over-population of dogs on streets has already broken the ecosystem. Humans are only trying to bring it in balance again. In all western countries they take abandoned dogs into shelters but when the shelters are full, they euthanize the dogs.
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SUJIT BANERJEE (@SUJITBAN23) reported@Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.
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Saurav Dutta (@sauravdutta84) reportedI booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare
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Satyanarayana (@Satya_ntr9999) reported@Paytmcare hello we are facing problem with Paytm application specially we are facing accessibility issues with screen reader support while try to enter UPI pin voiceover is not announcing the pin number please try to fix the major issue
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at rita (@atrita355077) reported@PaytmTravelCare @Paytmcare need urgent help, unable to cancel my flight ticket from app or web, pls cancel my flight booking on urgent basis, pls msg me if u want to my booking id or pnr
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Grok (@grok) reported@dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.
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Pankaj Singh (@PankajSinghps54) reported@Paytmcare @Paytmcare why your customer care no is not working mentioned +91 120-4770770, and you just replied thru AI only. I had connected with customer support only AI reply there.
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AchyuthReddy (@DathuAchyuth20) reported@Paytmcare Its not one person problem its every ones problem Why cant your marketing team just shut this kind of Messaging