1. Home
  2. Companies
  3. Paytm
  4. Gurgaon
Paytm

Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Paytm

Paytm is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

  • thandaa_angaara
    CJ bhai please (@thandaa_angaara) reported from Gurgaon, Haryana

    Hey @Paytmcare I did a UPI transaction yesterday through your app and my money got debited but never went to the sender. Both the respective banks @TheOfficialSBI and @KotakBankLtd are giving no valid response and neither are you. Kindly fix this ASAP before I escalate this.

  • devershee
    Devershee sachan (@devershee) reported from Gurgaon, Haryana

    @Paytm seems like Paytm payment bank isn’t working at all from last 2-3 days,Causing lot’s of inconvenience kindly Fix it !!

  • chandan_nit_dgp
    चंदन सिंह राजपूत (@chandan_nit_dgp) reported from Gurgaon, Haryana

    @Paytmcare Your customer care executives are repeating the same(above)line since the time cancellation/refund request was raised and I am not getting any positive response. @vijayshekhar

  • aakashmodale
    Aakash Modale (@aakashmodale) reported from Gurgaon, Haryana

    @Paytmcare God knows how many times does the issue need to be explained. It's always been started from Zero. The amount is big, therefore shall appreciate if someone takes this on priority.

  • BaruahMayur
    Mayur Baruah (@BaruahMayur) reported from Gurgaon, Haryana

    ..embarrassing to see Assam @assam_cricket @ParagRiyan going down from 102 for NO LOSS to 195 ALL OUT in the Ranji 🏆 to loose by an INNINGS and 3 runs vs Odisha #RanjiTrophy @Paytm @BCCI @BCCIdomestic #Assam #AssamCricket #Cricket

  • Sanjeevbsb
    Sanjeev Verma (@Sanjeevbsb) reported from Shikohpur, Haryana

    @Paytmcare I am trying to connect with customer care but your ivr does not connect , if we can't connect in case of emergency than how can use the services .. very pathetic 9910818275

  • dayasharma203
    Daya Shankar (@dayasharma203) reported from Gurgaon, Haryana

    @Paytm @IntercityBuses The bus was ticketed and the bus left 200 less before and you are not taking your responsibility and the bus is too bad to your service.

  • DashTatwadarsi
    tatwadarsi dash (@DashTatwadarsi) reported from Gurgaon, Haryana

    @PaytmBank I am not able to use my fastag from last 2 months due to your weird policy. Raised multiple issue tickets. Still the issue persists. Please look into this. @Paytm @Paytmcare

  • ervarungoyal
    varun goyal (@ervarungoyal) reported from Gurgaon, Haryana

    @NeenaSinha @vijayshekhar @PaytmBank @Paytm The problem is we can’t stop this but we can teach people not to entertain such calls and inform the concerned company immediately.

  • Santosh12121987
    Santosh (@Santosh12121987) reported from Gurgaon, Haryana

    @Paytmcare I know just u wanted to know escalate this issue.

  • AshishSyngh
    Ashish Kumar Singh (@AshishSyngh) reported from Gurgaon, Haryana

    @Paytmcare I paid my credit card bill through your platform on 16th Feb, but it is not credited in account. Kindly refund the amount ASAP. Pathetic service. @jagograhakjago @BandBajaateRaho

  • princikaaa__
    Princikaaa (@princikaaa__) reported from Gurgaon, Haryana

    @Paytm @Paytmcare please close my postpaid account I don't want to continue it any more. Please help. @PaytmBank

  • ArunDev95193828
    Arun Dev (@ArunDev95193828) reported from Gurgaon, Haryana

    Sir Paytm postpaid has given me a limit of 2000 At first he was walking. He is not able to do this since 2 days, I have also cleared the payment completely.  can you solve this problem Regards Vikash Kumar Reg Mob :8750094915 Calling no 8700728064 @Paytm @PaytmBusiness

  • SUNEET_DWIVEDI
    Suneet Dwivedi (@SUNEET_DWIVEDI) reported from Gurgaon, Haryana

    @Paytmcare @Beingshrikantkr Sham on you Paytm team why my issue is still Pending we are getting tags for free on toll plaza they charge only Rs100 and provide tag with Rs 100 Balanc. for what you guys are changing 500 Rupes i want my money back. 9873727253

  • _2point0
    Cɪɴᴅᴇʀᴇʟʟᴀ 👠 (@_2point0) reported from Gurgaon, Haryana

    @Paytmcare Disgusting service ever......

  • ParthaBarman
    Partha Barman (@ParthaBarman) reported from Gurgaon, Haryana

    @Paytm made sure I'm safe and don't travel anywhere by sending me wrong fastag and keeping mum on the issue. 3 weeks and counting. @vijayshekhar thanks for being ignorant. By the way, I paid in full! #FASTag #Paytm @Paytmcare @paytmbankcare

  • joydip_2607
    Joydip Saha (@joydip_2607) reported from Shikohpur, Haryana

    @PaytmMoney @Paytmcare One of the worst customer service I have ever seen in BFSI sector. I have uploaded my kyc on 22nd March 23 and still it's not done. ticket I'd 7012810126. How much more time I need to wait??

  • amitnagpal253
    AMIT NAGPAL (@amitnagpal253) reported from Gurgaon, Haryana

    @Paytm @vijayshekhar please get your customer care responsive. To much automation creating stress... No resolution of complaints... Can someone from team arrange a call back.

  • tittiesbrata
    Nashrollson (@tittiesbrata) reported from Gurgaon, Haryana

    @Paytmcare Absolutely poor and untrained customer support. support number is advertised as 24x7 but no one picks up the phone,Stop trying to fool the public. No wonder this company is tanking in stock market

  • chandankr1986
    Chandan Kumar (@chandankr1986) reported from Gurgaon, Haryana

    @Paytmcare Hi just wanted to say ur customer care option is pathetic, reaching to u guys is like reaching on moon. If u want to know why call me on 8146387742

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • pnbindia
    Punjab National Bank (@pnbindia) reported

    @TusharMond31381 @Paytmcare Dear Tushar, We regret the inconvenience caused. We request you to please contact our Customer Care Center at 1800 1800 / 1800 2021 (toll-free) for immediate assistance regarding the matter. Regards, Team PNB

  • SandeepC75512
    sandeep chauhan (@SandeepC75512) reported

    @Paytmcare I,am faceing a International Flight Ticket refund issue since 8th March 2026,Ticket ID : 200010913337 Genrated on 8th March 2026,Since I,mfollowing up it on regular basis but I didn't get yet any proper update or solutions, I request kindly give me latest update.

  • iitianmilind
    Milind Chouhan (@iitianmilind) reported

    @Paytmcare @NPCI_NPCI need help here.

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • Madhav_Gupta14
    Madhav Gupta (@Madhav_Gupta14) reported

    Facing issues with Paytm Wallet: • Wallet balance stuck - can’t transfer or use for FASTag • Statement flow breaks after time selection • “KYC temporarily unavailable” for long Pending for long. Needs immediate resolution. @Paytm @Paytmcare

  • rojha688
    Ravi Ojha (@rojha688) reported

    @Paytmcare @vijayshekhar Kindly see , how your team behaving with customer ? Since last 24 hour i am following them through personal chat window . There is no support and no way to discuss with customer.

  • gouravc1997
    gourav Chatterjee (@gouravc1997) reported

    @Paytm please help

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare Access denied when login

  • VikasDutta20
    Vikas Dutta (@VikasDutta20) reported

    @Paytm Don’t buy from Paytm, I have gold sip running with them but they have denied my Paytm account access with any information and there is no support also. No customer care nothing, on LinkedIn I reached out but no support.

  • pranjal795
    Pranjal Agrawal (@pranjal795) reported

    I am a Paytm merchant. My POS machine has been non-working for 6-7 months. Your agent Vishnu Sagar (+91 8770862325) took ₹3000+ for new machine but it is also not working & no QR provided. Calls not answered. Merchant: Pawan General Stores @Paytmcare @Paytm