Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Paytm
Paytm is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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TheBarman (@sidpraz) reported from Gurgaon, HaryanaRecharged @Paytm after 2 months, no difference, this is the last lap @Paytm, you will be soon out of my phone. Reason for uninstall - hidden charges - top up charges - expired coupon codes - insanely slow app -kyc shit Have a long list..
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Amy (@amitghai) reported from Gurgaon, Haryana@vijayshekhar @Paytm dear sir pls lookinto this harrasment by paytm. Postpaid is part of paytm offering why it is not covered in your customer support? Despite of paying my postpaid account is showing late fee and have been blocked until I pay it. I will complain to RBI.
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Partha Barman (@ParthaBarman) reported from Gurgaon, Haryana@Paytm made sure I'm safe and don't travel anywhere by sending me wrong fastag and keeping mum on the issue. 3 weeks and counting. @vijayshekhar thanks for being ignorant. By the way, I paid in full! #FASTag #Paytm @Paytmcare @paytmbankcare
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Sima Rathee (@RatheeSima) reported from Garhi Harsāru, HaryanaOnly messages but no call from paytm to resolve customer issue. Such is the experience with paytm care. Asking for docs that were never asked when registering account. It is such a pain to deal with them @Paytmcare @vijayshekhar
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Prasanta Barooah (@pkbarooah) reported from Gurgaon, Haryana@Paytm @PaytmBusiness @PaytmBank I have raised a ticket linked to number 9999613308 and no response since last 24 hrs. My wallet shows under credit freeze. Please help for early resolution
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Pardeep Kaushik (@Pardeepkaushik1) reported from Gurgaon, Haryana@Paytmcare reaching fasttag customer care but failing everytime i wanted to deactivate my fast tag but getting no response
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Santosh (@Santosh12121987) reported from Gurgaon, Haryana@Paytmcare I know just u wanted to know escalate this issue.
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Janmejoy Mukherjee (@MrJoyMukherjee) reported from Gurgaon, Haryana@CarePatym Contact number is not required. Everything is with your customer care. I have shared the ticket id and issue details, please track it and resolve ASAP. This twitter handle is not even verified (no tick ?) @Paytmcare
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Sangeet Jaiswal (@sangeetjass) reported from Shikohpur, HaryanaI spent half an hour to connect twice to customer care and each time within first sentence of conversation without any prompt they put you on hold and run away @Paytm @vijayshekhar
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Ankur Bajwa (@akbajwaakgec) reported from Gurgaon, Haryana@Paytm what is happening? I am facing issue during recharge. Most of times. Paytm is showing "Sorry for inconvenience. Can'r find content for this request. Please try again later."
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Prasanta Barooah (@pkbarooah) reported from Gurgaon, Haryana@jagograhakjago please note such unacceptable support from @Paytm
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Joydip Saha (@joydip_2607) reported from Shikohpur, Haryana@PaytmMoney @Paytmcare One of the worst customer service I have ever seen in BFSI sector. I have uploaded my kyc on 22nd March 23 and still it's not done. ticket I'd 7012810126. How much more time I need to wait??
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Siddhant Chowdhry (@Siddhant_08) reported from Gurgaon, Haryana👜 @vijayshekhar @Paytmcare @Paytm Introduce a new feature called as Paytm Wallet Lock, by using the feature the user will be able to lock the wallet when it's not in use. It might help in saving a lot of frauds/scams. #PaytmForLife #paytmkaro
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Partha Barman (@ParthaBarman) reported from Gurgaon, Haryana@Paytm @paytmbankcare @Paytmcare since there's been drastic delay in rectifying my #FASTAG issue, I'd like you to please refund my money. I'm not paying double! Cc: @vijayshekhar @NPCI_NPCI #Paytm
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Keerti (@Keerti123_) reported from Shikohpur, Haryana@PaytmBusiness @Paytmcare your team activated sound box without my consent and you are charging 125rs from October 22. Your customer support is so arrogent and useless they always said your soundbox is deactivate in 2-3daysThis is a clear violation of my consumer rights 1/2
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AMIT NAGPAL (@amitnagpal253) reported from Gurgaon, Haryana@Paytm @vijayshekhar please get your customer care responsive. To much automation creating stress... No resolution of complaints... Can someone from team arrange a call back.
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Atul Nagpal (@AtulNagpal7) reported from Gurgaon, Haryana@bigbasket_com Issue happened on 24th and we are on 1st , no action yet @bigbasket_com @Paytm
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Yash Kadakia (@yashkadakia) reported from Gurgaon, Haryana@rohit11 @OLX_India @Paytm @GooglePayIndia @ArmyOlx It's a much larger problem globally with all such classifieds problems. Only real solution is a Paypal like escrow that holds funds for a certain period. Even then I'm assuming most sellers can be convinced to do an offline transaction to save on fees and eventually be duped.
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Tripti Goswami (@TriptiGoswami5) reported from Gurgaon, Haryana@paytmbankcare @Paytmcare I think you guys will not take me serious I m going to file case by the help of #onlinelegalindia and then I think you will answer me properly
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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NoBotsForSupport (@NoBotForSupport) reported@Paytm @PaytmBank @Paytmcare Please check this with urgency. This is how you loose customers. And stop using useless bots for support service. #NoBotsForSupport
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Tapash Saha (@jituXh) reported@N_and_ni @Paytmcare is doing scam in name of cashback. They offer cashback but not provide it . No proper and genuine response from Customer care also. I referred my 2 friends but cashback received partially. As per terms and conditions full cashback not received. Both are new user.
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Siddharth Agarwal (@Siddu0411) reported@Paytmcare What happened no reply till now worst service ever
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Sachin M🇮🇳 (@SachinMaheswary) reported@Paytmcare @Paytmcare Even after reaching you guys out on mail , you are least bothered to reply to customers which shows how you take lightly the customers issue. #worstplatformpaytm #paytmfraud
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William (@Williamsingh_) reported@cricketpuns @Paytm @Paytmcare Reaching the agent on their helpline is impossible. Social media can help. But the response could hardly be called timely.
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Xavier PRabhu (@xavierprabhu) reported@nearbuy @Paytmcare @Paytm its been almost 6 weeks have done that with no reply or closure. superb customer service and response times. to believe was one of your frequent users.
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VARADARAJ (@VARADAR36779348) reported@Paytm @Paytmcare @vijayshekhar 4 days unable to transact due to “Malicious app found” error. No proper customer care response, no support, no solution, no direct contact or callback from Paytm. The issue is dragging in a very lethargic way while customers suffer.
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Ronit Gupta (@RonitGupta230) reportedStill the issues is not resolved with the ticket confirmation i am waiting for my ticket confirmation..@airindia @Paytmcare
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NoBotsForSupport (@NoBotForSupport) reported@MohdShafiG4 @Paytmcare @vijayshekhar Bot support is real frustrating issue today. I am a dedicated account to protest against the incompetent support system. I hope we get the real human support back where it is needed. Tag/mention me to repost your issue. #NoBotsForSupport
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Ankit Singh (@AnkitSi82291903) reported@PaytmCare @vijayshekhar My business settlement of ₹25,000 is being held (Ticket ID: 500008445093) without any proper support. I’ve submitted the documents but no response yet. This is affecting my work. Please UNHOLD my money immediately! #Paytm #PaytmCare #BusinessSupport