Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and login.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Garhi Harsāru, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Garhi Harsāru, Haryana
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Garhi Harsāru, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Paytm
Paytm is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Garhi Harsāru, Haryana
Latest outage, problems and issue reports in Garhi Harsāru and nearby locations:
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RICKY (@Prashan91489190) reported from Garhi Harsāru, Haryana@Paytm NO RESPONCE IN 10 MINUTUS FROM YOUR REPRESENTATIVE, POOR SERVICE
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Ashish Kumar Singh (@AshishSyngh) reported from Gurgaon, Haryana@Paytmcare I paid my credit card bill through your platform on 16th Feb, but it is not credited in account. Kindly refund the amount ASAP. Pathetic service. @jagograhakjago @BandBajaateRaho
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Daya Shankar (@dayasharma203) reported from Gurgaon, Haryana@Paytm @IntercityBuses The bus was ticketed and the bus left 200 less before and you are not taking your responsibility and the bus is too bad to your service.
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Ankur Bajwa (@akbajwaakgec) reported from Gurgaon, Haryana@Paytm what is happening? I am facing issue during recharge. Most of times. Paytm is showing "Sorry for inconvenience. Can'r find content for this request. Please try again later."
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Yashwant Keshri (@keshri_yashwant) reported from Gurgaon, Haryana@Paytmcare Not sure how slow your system works as I was expecting a better service.... It's been 3 weeks of timeline, multiple follow up, waiting for hours and yesterday 1 hour of argument session with service desk team that made me write this.
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Cɪɴᴅᴇʀᴇʟʟᴀ 👠 (@_2point0) reported from Gurgaon, Haryana@Paytmcare I am not getting any help on my query about disbursement the amount, Its over 15 days, you also do not have a dedicated customer care to address these queries. Pls check and arrange to connect. Check DM please.
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Mansoor منصور (@Mansoorahmadpar) reported from Gurgaon, Haryana@Paytmcare It's been long it's not available. It's just a Jio postpaid series which is not available. Please rectify the issue to avoid inconvenience. @reliancejio @JioCare plz check
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Pabitra Nath (@Pabitra66593317) reported from Gurgaon, Haryana@Paytmcare Dear Team, I am unable to login my paytm account due to blocked. My register no is 8178050171 I tried to many times reached you, But no response on your side.
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Mayur Baruah (@BaruahMayur) reported from Gurgaon, Haryana..embarrassing to see Assam @assam_cricket @ParagRiyan going down from 102 for NO LOSS to 195 ALL OUT in the Ranji 🏆 to loose by an INNINGS and 3 runs vs Odisha #RanjiTrophy @Paytm @BCCI @BCCIdomestic #Assam #AssamCricket #Cricket
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Chandan Kumar (@chandankr1986) reported from Gurgaon, Haryana@Paytmcare Hi just wanted to say ur customer care option is pathetic, reaching to u guys is like reaching on moon. If u want to know why call me on 8146387742
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Sanjeev Verma (@Sanjeevbsb) reported from Shikohpur, Haryana@Paytmcare I am trying to connect with customer care but your ivr does not connect , if we can't connect in case of emergency than how can use the services .. very pathetic 9910818275
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AMIT NAGPAL (@amitnagpal253) reported from Gurgaon, Haryana@Paytm @vijayshekhar please get your customer care responsive. To much automation creating stress... No resolution of complaints... Can someone from team arrange a call back.
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Amy (@amitghai) reported from Gurgaon, Haryana@vijayshekhar @Paytm dear sir pls lookinto this harrasment by paytm. Postpaid is part of paytm offering why it is not covered in your customer support? Despite of paying my postpaid account is showing late fee and have been blocked until I pay it. I will complain to RBI.
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PRERNA SINGH (@31PRERNA) reported from Gurgaon, HaryanaFirstly it was free, now it's a habit to do mobile recharge via paytm, so paytm started charging rs 2 as convenience fees. @Paytmcare @Paytm. Did you guys announce it on a public platform? I hv started recharging from Gpay now!U just lost a customer!
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Suprita Jha (@supritajha96) reported from Gurgaon, Haryana@paytmbankcare @TheOfficialSBI @Paytmcare @IRCTCofficial i don't know when will the refund will start. Called support centre of SBI as well as IRCTC twice but still unable to get any details. All are saying that they have initiated but problem is from other end.
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Nomadic Foot (@NomadicFoot) reported from Gurgaon, Haryana@Paytm @Paytmcare how difficult it is to reach a customer care agent of Paytm...your system keep on asking to press the buttons but can't connect to a person #tired #paytmiscareless #paytmmatkro
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चंदन सिंह राजपूत (@chandan_nit_dgp) reported from Gurgaon, Haryana@Paytmcare Your customer care executives are repeating the same(above)line since the time cancellation/refund request was raised and I am not getting any positive response. @vijayshekhar
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Himani Chandna (@ChandnaHimani) reported from Gurgaon, Haryana@Paytm Unable to reach your customer care since yesterday. Advice me the best way to do that!
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vishavjeet (@vishu_apr81) reported from Gurgaon, Haryana@Paytm @Paytmcare @RBI money trf by using paytm upi to another user of paytm. It was on 21st Feb but till now it is not credited in bank. Paytm is not resolving this issue and saying it is credited whereas bank statement is already shared. No help till now. Paytm no is 9899533661
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Surjeet Singh (@asksurjeet) reported@Paytmcare 1/6 @Paytmcare cc. @vijayshekhar I’ve been trying for the last 2–3 days and still cannot log in. At this point I no longer need Paytm. Please close my case. Thank you.
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CA Rahul Mishra (@carahulmishra01) reported@Paytmcare No solution provided yet. How pathetic service u are giving
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Sharath B (@Sharath85852559) reported@Paytmcare I am not understanding what is the issue here. Why it is taking so long after highlighting 5 days. Really frustrated
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sachin bansode (@sachin_6600) reported@vijayshekhar it would be @Paytm if you were to work harder @vijayshekhar and solve bigger problems in the financial space.
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Chinmaya (@ChinmayaSaxena) reported@Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏
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Vinay Goswami (@im_VinayGoswami) reportedHi @Paytmcare iI am unable to log in to my Paytm account; can you help? None of your numbers are connecting.
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CJ (@acjose93) reported@PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.
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Vikram M (@Vvikramai) reported@vijayshekhar @Paytm I think cashback and offer should highlighted and it should be clearly visible so that people when they go to do recharge and pay bill they should instantly look to offer what they get so these tab should like big and fix at proper place where thumb touch the button very fast.
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Vispy Ichhaporia (@vispyi) reportedWhat a useless company @Paytm is. Their @Paytmcare customer support is worst. Will take all the details and won’t respond till 36 hours. Bhai company band kardo agar chala nahi sakte to.
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RISHI AGARWAL (@RSHIS) reported@Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help