Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Garhi Harsāru, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Garhi Harsāru, Haryana
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Garhi Harsāru, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Paytm
Paytm is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Garhi Harsāru, Haryana
Latest outage, problems and issue reports in Garhi Harsāru and nearby locations:
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Ashok Kumar Singh (@ashokksingh98) reported from Gurgaon, Haryana@Paytm due to your technical issue I am not able to use my money from Paytm payment bank since last 4 days. Pls. Resolve your technical issue @RBI
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Dhruv Ratti (@DHRUV286) reported from Gurgaon, Haryana@Paytmcare very poor customer complaints resolution response. Galti hogayi tumse fastag lekar bhai.
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Cɪɴᴅᴇʀᴇʟʟᴀ 👠 (@_2point0) reported from Gurgaon, Haryana@Paytmcare I am not getting any help on my query about disbursement the amount, Its over 15 days, you also do not have a dedicated customer care to address these queries. Pls check and arrange to connect. Check DM please.
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चंदन सिंह राजपूत (@chandan_nit_dgp) reported from Gurgaon, Haryana@Paytmcare Your customer care executives are repeating the same(above)line since the time cancellation/refund request was raised and I am not getting any positive response. @vijayshekhar
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Prasanta Barooah (@pkbarooah) reported from Gurgaon, Haryana@jagograhakjago please note such unacceptable support from @Paytm
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Mahendra Tiwari (@YBISL) reported from Gurgaon, Haryana@Paytmcare Hey ! Such a serious issue and no reply from you even after one hour of given details
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Sangeet Jaiswal (@sangeetjass) reported from Shikohpur, HaryanaI spent half an hour to connect twice to customer care and each time within first sentence of conversation without any prompt they put you on hold and run away @Paytm @vijayshekhar
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Shashi Sachdeva (@sach52) reported from Gurgaon, Haryana@Paytm @Paytmcare @PaytmBusiness - I am a senior citizen, am scared - some fraudulent merchant account has been opened in my account and am getting messages about transactions happening on that account. I PayTM help care says they will respond in 2-3 days. I don’t know what to do
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Charu (@Ripple7804) reported from Gurgaon, Haryana@Paytm @Paytmcare There is no option to talk to paytm customer care executive for a issue I have been facing. Can someone call or DM to know the details and help resolving it.
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Pardeep Kaushik (@Pardeepkaushik1) reported from Gurgaon, Haryana@Paytmcare reaching fasttag customer care but failing everytime i wanted to deactivate my fast tag but getting no response
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kshitiz (@kshtzkr) reported from Gurgaon, Haryana@MobiKwik @MobiKwikSWAT it's been 6months zip pay is still in Migration it's a pathetic company and service from your end @Paytm please buy them off they can't handle simple migration. either change the team as they seems incompetent or the management as your active user is low
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Janmejoy Mukherjee (@MrJoyMukherjee) reported from Gurgaon, Haryana@CarePatym Contact number is not required. Everything is with your customer care. I have shared the ticket id and issue details, please track it and resolve ASAP. This twitter handle is not even verified (no tick ?) @Paytmcare
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ISHAN KUMAR (@ISHANKUMAR25) reported from Gurgaon, Haryana@PaytmBusiness Dear Paytm team, still unresolved this issue..@Paytm @vijayshekhar
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Yogesh Bisht (@ybisht353) reported from Gurgaon, Haryana@ola_supports @Ola_Delhi @Paytm @jagograhakjago @JagoGrahakJago_ @bhash @0xAnkit @ConsumerReports I am not asking money. I just need resolution as I paid money so dont ask money again close this issue.
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Arvind Singh Bihari Bhaiya (@ArvindK73542) reported from Gurgaon, HaryanaDear Paytm, I want unlike My Adhar Which is Link With Another Paytm Which Not useing by me. So please Solve my adhar Already used Issue for That I will Complete My with this number , For this I will be very thankful to you. @Paytm
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SANTOSH KUMAR (@skyadav199) reported from Gurgaon, Haryana@Paytmcare 153031213169158861833 This transaction was successful but money not received by recipient Pls help us.
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100rav Kashyap (@auravexy) reported from Gurgaon, Haryana@Paytmcare Since u olrdy got the details here to btr strt working on it rather me diverting nd moulding the point here.
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AMIT NAGPAL (@amitnagpal253) reported from Gurgaon, Haryana@Paytm @vijayshekhar please get your customer care responsive. To much automation creating stress... No resolution of complaints... Can someone from team arrange a call back.
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Partha Barman (@ParthaBarman) reported from Gurgaon, Haryana@Paytm @paytmbankcare @Paytmcare since there's been drastic delay in rectifying my #FASTAG issue, I'd like you to please refund my money. I'm not paying double! Cc: @vijayshekhar @NPCI_NPCI #Paytm
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Harwani (@_Human_Male) reportedInstead I got: "You can read the ticket, right? Go read it. Do whatever you want." Then they hung up on me. This is how @Paytm's listed operator treats a paying customer raising a legitimate concern.
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Gaurav Singh (@gauravhfn) reported@UPI_NPCI Thank you for the response @UPI_NPCI. I have already reached out multiple times to @Paytmcare through chat support, grievance, nodal escalation, and emails, but there is still no resolution for my pending refund of ₹3,999.
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare As a customer, how are we expected to trust a support system if Paytm itself says its chatbot responses are unreliable? Adding to the discomfort, there are still no clear answers regarding why my LinkedIn profile was being viewed/stalked during this issue escalation. @Paytm
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sanchit (@SanchitRah20804) reportedFunny how @PaytmTravel replied instantly on Twitter saying “we’ll help you” and asked me to DM them. It’s been 3 days since I sent the DM and again no reply. Public replies for image, silence in private when it’s time to actually solve the issue. @PaytmCare
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Xavier PRabhu (@xavierprabhu) reported@nearbuy @Paytmcare @Paytm its been almost 6 weeks have done that with no reply or closure. superb customer service and response times. to believe was one of your frequent users.
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CaptainNadine196 (@anshtrused) reported@Paytmcare @pawank_r Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service
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Tabish Saiyad (@SaiyadTabish) reported@Paytm i have to pay 699 rupees for the boat and cashback not received but the boat website payment offer paytm cashback upto 300 rupees but cashback not received please solve my issue.
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WAKA (@wasimak010) reported@Paytmcare I have booked and cancelled ticket on Irctc website and payment done via Paytm QR code scan but after cancellation on 30.04.2026 still refund amount not received in account, so please do needful.
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Vineela Sushmitha (@itsme_vineela) reportedAs customers, if we are expected to rely primarily on chatbot support, then the information provided should at least be accurate and trustworthy. Right now, there is more contradiction than clarity. @Paytm #public
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shashi kiran (@KiranShash35666) reported@Paytmcare Extremely disappointed with lack of response regarding my refund. Qatar Airways confirmed ticket is open, but since it was booked via you, responsibility lies with your team to coordinate the approval. This has been pending for far too long—plz help & see message