Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Gangārāmpur, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Gangārāmpur, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Gangārāmpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Paytm
Paytm is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Harwani (@_Human_Male) reportedTried @Paytm Help & Support. Their AI chatbot resets the conversation every time. Asked for a human agent. It said "connecting you." Chat has been cold since. This is what passes for customer support in 2026.
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KKinDel (@KulshreshthK) reported@Paytm @vijayshekhar @mdeora1 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Rajiv (@Rajiv_Realid) reported@Paytmcare Then why did you state in your last message that the offer expired on 30th April 2026? The screen shot I shared before clearly stated it's open till 12th May. I will wait this out for 24 hours and then if no resolution is provided, I will file for deficiency of service.
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Prem ♉ 🇮🇳 (@saiprem781) reported@Paytmcare Issue is temporarily resolved only if i disable my antivirus every time i want to use paytm wallet. That’s not a solution, so pls escalate my feedback properly — this over-aggressive detection is frustrating.
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Vasanth (@Vasanth0177) reportedBooked a bus ticket from Hyderabad to Vizag on Paytm with DMR Travels. During the journey last night, the bus broke down in the middle of the road and we were stranded for nearly 3 hours without proper support. Extremely poor service and I need a refund @Paytm @Paytmcare
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KKinDel (@KulshreshthK) reported@Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Akash Sharma (@AkashSharma1406) reportedHi @paytmbankcare @Paytmcare @Paytm I am trying to get cancelled cheque for my Paytm Payments Bank account for some validation and bank change process but not able to get as all the services related to PPBL are down. Please help me to get it as it is urgently needed.
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Shri G (@Shri_3245) reported@Paytm ka customer suprt literally worst experience hai Helpline number pe call karo to baar baar app par redirect kar dete hainaur app me bhi timely response nahi milta. Agar basic customer support handle nahi kar sakte to aisi companies ko customers ka trust deserve hi nahi hai
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Shravan Guriya (@GuriyaShravan03) reported@Paytmcare @Paytm My issue has not been resolved yet?...what are you doing??... it's more than 3 months
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William (@Williamsingh_) reported@cricketpuns @Paytm @Paytmcare Reaching the agent on their helpline is impossible. Social media can help. But the response could hardly be called timely.