Paytm status: access issues and outage reports

Problems in the last 24 hours in Gangārāmpur, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Gangārāmpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kondaiah bollineni (@urskondaiah) reported 4 minutes ago

  @Paytmcare Hi Vinod, Thanks. Yes, the promo was available yesterday, and I was able to redeem it. It would have been great if the Paytm support team had resolved this issue sooner. The resolution took more than a week and required multiple follow-ups through both Twitter and the Paytm app.

• 
  Harsh jain (@hjain11) reported 4 minutes ago

  @Paytm @Paytmcare this is really disappointing. Again I’ve been charged rental fees despite being offered lifetime free service. I’ve already shared screenshots via DM—please check and process my refund immediately. This is not acceptable. #CustomerSupport #Paytm

• 
  Umesh Mishra (@UmeshMishra309) reported 5 minutes ago

  Dear @Paytmcare, I have raised multiple requests for a new Soundbox and repeatedly contacted local vendors, but there has been no response or follow-up. This is affecting my business operations. Kindly resolve this issue at the earliest.

• 
  Himanshu Chhabra (@Himansh12482560) reported 7 minutes ago

  @Paytmcare I really dont understand what is stopping you to fix this issue? M not able to use paytm.

• 
  Vikas Yadav (@VikasYadavA2Y) reported 8 minutes ago

  Hey @PaytmCare, we're struggling to get a refund for a cancelled @AirIndiaX flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 27015825561 PNR: H8579D LKO to BOM on 18 May 2026. it’s been 3 Weeks.

• 
  Anand Sankar (@saybwala) reported 11 minutes ago

  @TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.

• 
  दीपक त्यागी 🇮🇳 Deepak Tyagi (@Deepaktyagi9) reported 13 minutes ago

  @Paytmcare Do you have any timeline do resolve the issue?? Do you have any customer care number?? Where I can reach you. Or playing msg msg only?? @vijayshekhar

• 
  Harshit Raj (@itsharshitraj) reported 17 minutes ago

  @Paytmcare @Paytmcare Not resolved yet, your paytm assistant chat bot is useless,not able understand my issue,it keep me loop cycle with same steps, and your service number 0120-4580000 is Not working,I want to call customer service

• 
  Rahul Srivastava (@srirahul92) reported 17 minutes ago

  @Paytmcare Ek bhi customer executive available nahi hai. AI appoint kar rakha hai, ab AI se baat kare. Call me back on 9471939850

• 
  Rahul Sahani (@rahulsahani125) reported 18 minutes ago

  @PaytmBusiness dear paytm for business your service is not I want to close my sound box but sound box show in my merchant app but customer support and an agent tell me you have no sound box and rental deduction monthly monthly why @Paytmcare