Paytm status: access issues and outage reports

Problems in the last 24 hours in Damoh, Madhya Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Damoh, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharath B (@Sharath85852559) reported 5 minutes ago

  @Paytmcare When it will be resolved. It more than 5 days what is the issue could you pls explain

• 
  Chinmaya (@ChinmayaSaxena) reported 5 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Mehul Desai (@livingfree60) reported 6 minutes ago

  @Paytmcare @vijayshekhar transferred money to upi lite last night,tried to make a payment last night and tgis morning thru upi lite get a message error getting balance. The upi lite icon shows as amount credited. Pl help remedy the situation. The bot in help and customer care doesnt care.

• 
  BASTAGANAHAINA (@iloveeeeeeeuu) reported 11 minutes ago

  @divyanshifr @Paytm how it's working fine in my mobile cross cheked how in you it not working and in hour working fine. it will not work like that

• 
  Mukesh (@imMukeshK) reported 13 minutes ago

  Dear @Paytm team, I booked flight ticket from Darbhanga to bangalore with booking id 27407277757, Still ticket not confirmed, could you please help me asap.

• 
  sachin bansode (@sachin_6600) reported 15 minutes ago

  @vijayshekhar it will be @Paytm if you were to work harder @vijayshekhar and solve higher problems..

• 
  dharmpal garhwal (@dpalgarhwal) reported 19 minutes ago

  @Paytmcare No body is replying after reminding the suggestion given by customer support and today is last date of paying my emi @Paytmcare @Paytm

• 
  Harshu✨ (@HarshwardhanOP) reported 21 minutes ago

  Hey @Paytm @Paytmcare @SuryodayBank payed my paytm postpaid bill still not updated and tried to raise ticket it shows there temporary service issue Help with this asap

• 
  hameed (@ammidubai) reported 22 minutes ago

  @Paytm #Your #Scanner has some #Bugs Kindly Fix it

• 
  Dil Se Unique ❤️🔥 (@dilseunique) reported 24 minutes ago

  Sir, I ordered a Paytm Soundbox, but the delivery partner delivered it to someone else and the order shows delivered. Please help resolve this issue. Note:- Paytm very bad service 🥲 Order I'd :- 27372240996 @Paytmcare @Paytm