Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Charkhi Dādri, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Charkhi Dādri, Haryana
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Charkhi Dādri, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Paytm
Paytm is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Abhishek Harwani (@_Human_Male) reportedInstead I got: "You can read the ticket, right? Go read it. Do whatever you want." Then they hung up on me. This is how @Paytm's listed operator treats a paying customer raising a legitimate concern.
-
Gaurav Singh (@gauravhfn) reported@UPI_NPCI Thank you for the response @UPI_NPCI. I have already reached out multiple times to @Paytmcare through chat support, grievance, nodal escalation, and emails, but there is still no resolution for my pending refund of ₹3,999.
-
Vineela Sushmitha (@itsme_vineela) reported@Paytmcare As a customer, how are we expected to trust a support system if Paytm itself says its chatbot responses are unreliable? Adding to the discomfort, there are still no clear answers regarding why my LinkedIn profile was being viewed/stalked during this issue escalation. @Paytm
-
sanchit (@SanchitRah20804) reportedFunny how @PaytmTravel replied instantly on Twitter saying “we’ll help you” and asked me to DM them. It’s been 3 days since I sent the DM and again no reply. Public replies for image, silence in private when it’s time to actually solve the issue. @PaytmCare
-
Xavier PRabhu (@xavierprabhu) reported@nearbuy @Paytmcare @Paytm its been almost 6 weeks have done that with no reply or closure. superb customer service and response times. to believe was one of your frequent users.
-
CaptainNadine196 (@anshtrused) reported@Paytmcare @pawank_r Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service
-
Tabish Saiyad (@SaiyadTabish) reported@Paytm i have to pay 699 rupees for the boat and cashback not received but the boat website payment offer paytm cashback upto 300 rupees but cashback not received please solve my issue.
-
WAKA (@wasimak010) reported@Paytmcare I have booked and cancelled ticket on Irctc website and payment done via Paytm QR code scan but after cancellation on 30.04.2026 still refund amount not received in account, so please do needful.
-
Vineela Sushmitha (@itsme_vineela) reportedAs customers, if we are expected to rely primarily on chatbot support, then the information provided should at least be accurate and trustworthy. Right now, there is more contradiction than clarity. @Paytm #public
-
shashi kiran (@KiranShash35666) reported@Paytmcare Extremely disappointed with lack of response regarding my refund. Qatar Airways confirmed ticket is open, but since it was booked via you, responsibility lies with your team to coordinate the approval. This has been pending for far too long—plz help & see message