Paytm status: access issues and outage reports
Some problems detected
Users are reporting problems related to: transactions, mobile app and login.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Bhiwandi, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Bhiwandi, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Bhiwandi, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Paytm
Paytm is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Bhiwandi, Maharashtra
Latest outage, problems and issue reports in Bhiwandi and nearby locations:
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Jayesh Jain (@2cf0bb4605724fc) reported from Mādauli, MaharashtraMachine is been returned on 12 may 2022 and money was supposed to be returned back by 10 working days. But still haven’t received money after EDC was been picked up @Paytm @Paytmcare
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Rakesh Sharma (@RakeshS94274738) reported from Thāne, Maharashtra@Paytmcare @paytmmallcare i am trying hard to contact paytm care support executive, but there is not a single number to call them, i tried 24x7 service on app but still not able to connect, they just have a recorded msg, which is not solving my issue. Feeling helpless
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jagsliverpool (@prabhu_jagdish) reported from Ulhasnagar, Maharashtra@Paytmcare I have ordered a park avenue jeans and its having some fitting issue so i request for return the product. The courier partner didn't even came to pickup the order and mentioned that the price tag n all is not there. I have all tags, cover of the product. So please look
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Sagar Shah (@sagarshah737) reported from Ulhasnagar, Maharashtra@Paytm @Paytmcare hello I'm not able to login the patym money app where I do sip in mf kindly help
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Navin (@naddymusicc) reported from Thāne, MaharashtraHow many times we need to face your downtime ? I face daily this issue and you guys are so pathetic you tell me to share the screenshot, does your app allowed to take screenshot? Why should I take other's mobile for your issue? Please close my account @Paytmcare @Paytm @RBI
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brijesh (@sonushelter) reported from Thāne, Maharashtra@Paytm @Paytmcare even after submitting the cancelled cheques and giving all documents, the team at Paytm namely Mr ganesh Bhagwat. Has not cared to even check the bank details properly and this has resulted in problem to me. They have taken advance payments for machines…….
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Humayu Khan (@HumayuK66777923) reported from Mādauli, MaharashtraHello @Paytmcare I have 2 bank accounts linked under paytm, but unable to change the account while transferring the money. Please help me with this.
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Manu Philipose (@manuphilip1992) reported from Mādauli, Maharashtra@Paytm @PaytmMoney @MMTCPAMP Leave that purity aside, get back to me on the refund issue as soon as possible. I am following up from last 1 month still there is no update.
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KRISHNANDU BHOWMICK (@KRISHNANDU07) reported from Thāne, Maharashtra@Paytm Cancel My order Its was placed by mistake due to technical error
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निशांत पोतदार | Nishant Potdar (@iNishantPotdar) reported from Mādauli, Maharashtra@SamsungIndia Please add @Airtel_Presence #Airtel prepaid wallet to #SamsungPay. @Paytm has worst service!
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Ankit Jain (@ankit2909) reported from Thāne, Maharashtra@vijayshekhar I m getting issue to load money and raised the issue with paytm cust care, but they are not able to resolve. Ref no 109087524 @Paytm
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anirudh agarwal (@anirudh29523860) reported from Mādauli, MaharashtraHello, I have been trying to connect with paytm team for paytm soundbox issue I am facing at my restaurant but there is no response from team and soundbox is not working since more than a week now. Device Id- IMEI- 868960063171264 @Paytm @Paytmcare
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Pradeep G (@pradeepg1989) reported from Thāne, Maharashtra@Paytmcare Amount paid on dineout app using paytm wallet is not being reflected in paytm passbook. I had a tough time in finding the details of transaction in credit card statement. It is disappointing to observe an issue in basic functionality of app :(
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Vikas Chauhan (@Shauryaa2014) reported from Ulhasnagar, Maharashtra@Paytm Im using the paytm service last 2 years and it ts a business account But since last four months my account is hike had rise complaints for stop 19 sep 2022 And still my money is going in other person But still active 9028266409Your tele caller person Told me it's still On
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Pradeep G (@pradeepg1989) reported from Thāne, Maharashtra@Paytmcare Whenever i scan QR code (ePaisa) at mulund thane toll naka, it forces me to pay via UPI in spite of having money in paytm wallet. Please fix this issue as i have to end up entering upi pin in public which is a security risk
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Ankit Jain (@ankit2909) reported from Thāne, Maharashtra@Paytmcare @Paytm @vijayshekhar I m getting issue to load money and raised the issue with paytm cust care but not able to resolve. Ref no 109087524
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Ashish Chaurasiya (@AshishC30) reported from Bhiwandi, Maharashtra@Paytm I have been facing issues to contact you guys I have made a upi payment for a credit card and the payment hasn’t reached the bank and the 24/7 support provided is useless as no one responds and even on calling your IVR re-routes instead of connecting to a representative
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mishra arvind (@mishraarvind2) reported from Mādauli, Maharashtra@Paytmcare I just don't, which online or even offline service provider doesn't have customer care executives. Apparently, you have one, but the option for connecting to an executive is not available in your voice support system. Now, who does that!
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Satish Jaiswal (@SatishJ81043596) reported from Thāne, MaharashtraSame problem with Bharat pay Now today i trying to setal my amount 700 this amount has bin not credited in my account total 5700 is pending from your site your service is a very bad service.... Compair to Paytm @Paytm pay is provided very good service shame on you @Bharat_Pay
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Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra@Paytm No Reply or help from your costumer care or any executive.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reported@dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.
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Ravi Ojha (@rojha688) reported@Paytmcare @vijayshekhar Kindly see , how your team behaving with customer ? Since last 24 hour i am following them through personal chat window . There is no support and no way to discuss with customer.
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Sourav Dutta (@cosmic_sourav) reported@Paytmcare Could you please check the issue above and resolve it ASAP? It has been over two weeks, and I’m still waiting for my refund. There has been no response on the ticket either. What kind of service is this? There’s no proper email or call support available.
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SUJIT BANERJEE (@SUJITBAN23) reported@Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.
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dan mahachi (@DanMahachi) reported@Paytm @Paytm It’s been over a month and I still haven’t received my ₹11,000 refund for a cancelled Thai Lion Air ticket (15 March). Airline confirmed refund but Paytm keeps delaying with generic replies. This is clear deficiency in service. Will escalate to consumer court soon
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dan mahachi (@DanMahachi) reported@Paytmcare @Paytmcare l think it's wise l take legal action now....since you are showing no interest in solving my issue it's been 1 month now and you haven't refunded my money,am really disappointed in you
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Shubham Nivdunge (@ShubhamNivdunge) reported@Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare
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Thakur Saab (@Thakurxsfe) reported@Paytmcare Thank you for the update. I would like to request that this case be treated as a denied boarding issue and not as a standard non-refundable cancellation. I had presented a valid original ID, but it was incorrectly considered duplicate by the airline staff. I request you to kindly coordinate with the airline and ensure a fair resolution with a full refund. PNR: 14N04D Looking forward to a prompt update.
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Pankaj Singh (@PankajSinghps54) reported@Paytmcare @Paytmcare why your customer care no is not working mentioned +91 120-4770770, and you just replied thru AI only. I had connected with customer support only AI reply there.
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Pranjal Agrawal (@pranjal795) reportedI am a Paytm merchant. My POS machine has been non-working for 6-7 months. Your agent Vishnu Sagar (+91 8770862325) took ₹3000+ for new machine but it is also not working & no QR provided. Calls not answered. Merchant: Pawan General Stores @Paytmcare @Paytm