Paytm status: access issues and outage reports

Problems in the last 24 hours in Bhānvad, Gujarat

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Bhānvad, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chiranjivi Raj (@Techie_Leaf) reported 29 seconds ago

  Due to this issue, I switched from @PhonePe to @Paytm .

• 
  GenuineGuy (@GenuineguyKs) reported 2 minutes ago

  @Paytm i need urgent help. Can you telo me how to contact your customer service on phone as emails are not helping at all ??

• 
  prince garg (@princegargg) reported 2 minutes ago

  @Paytm @Paytm is down since yesterday? Technical issue error everytime

• 
  Rishebh Anupam Chaturvvedi (@RishebhC) reported 4 minutes ago

  @Paytmcare highly disappointed with the customer care, no response since so long on a refund. Ticket ID: 200012412121. Have requested for a call multiple times but no response. Flight from Bombay to Delhi (27326371910 ) was cancelled and refunded by airline. HELP.

• 
  shajad ali (@shajada65894051) reported 8 minutes ago

  @vijayshekhar @Paytm @PaytmBusiness Dear sir this is very frustrated to my amount received through business app you have deducted without consent by me .when any one raises dispute then I have submitted invoice after that you have cut my amount what a reduclus and fraud service .

• 
  rajan ahuja (@rajanahuja9) reported 8 minutes ago

  @RamMNK @Paytm Sir, how you allowing paytm to sell the airline ticket with having any customer suppourt team. I am struggling with last 10 days with them to get call bavk and resolution. Paytm travel desk should be ban immediately

• 
  Chinmaya (@ChinmayaSaxena) reported 8 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Pramod Maurya (@PramodM54521118) reported 10 minutes ago

  & when I called to @Paytm support, the guy keeps repeating can't help in this. I travelled 60 km to board the bus & now I'm standing on the side of highway with no hope. Is it not a crime? Uncontrolled fare, zero responsibility towards passanger & worst quality of service.

• 
  Vinod Radheshyam Singh (@VinodRadheshyam) reported 11 minutes ago

  @Paytmcare Hopeless paytm service My self unable 2 login desktop cheating 2 Customers

• 
  jay agrawal (@jayagra19648773) reported 12 minutes ago

  I want to know about my paytm soud box I want to close permanently but there is a problem with customer support they are charging me lots of charges to activate plz help me @Paytmcare