Paytm status: access issues and outage reports

Problems in the last 24 hours in Alleppey, Kerala

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joseph A Dsouza (@JosephADso93291) reported 8 minutes ago

  @Paytmcare @Paytm Even after raised ticket, payment made from your platform/ gateway still not credited / updated in MSEDCL system. If insurance policies premiums paid and faced such issues, customers believing payments are done 🤔🙆 Have to run pillar to post ??

• 
  𝙋𝙍𝘼𝙏𝙄𝙆 (@debasishpanda05) reported 10 minutes ago

  @Paytmcare There are also contradictory amounts in your support records—₹533, and now ₹1,798. If this Soundbox was genuinely activated on my account, please provide the original order/activation record, delivery details, and device association details

• 
  Mounik Narasimha (@mouniknarasimha) reported 11 minutes ago

  @Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.

• 
  das pritish01 (@das_pritish01) reported 12 minutes ago

  @Paytmcare @PaytmBusiness @Paytm Hey, my staff and I aren't receiving SMS alerts for incoming payments. Could you please enable instant SMS notifications on our registered numbers? Merchant ID: AlXDQr64372292677354 Reg Mob no - 700842812 Quick help on this would be appreciated!

• 
  Nani Reddy (@nanireddyy77) reported 13 minutes ago

  @Paytmcare Issue still not resolved @Paytmcare

• 
  Utkersh Shukla (@UtkershShu74326) reported 15 minutes ago

  @paytm my phone got stolen and the thief has setup new paytm upi and changed my upi pin and done the transaction worth rs 94,999 I have also lodged a cyber crime complaint when I login to paytm in my device it is showing no active session but he is actively trying to do payments

• 
  Lalit (@iamlalit19) reported 17 minutes ago

  @Paytmcare @MoCA_GoI @vijayshekar this is your customer service This is the way you are doing your job. I m asking the refund of Ticket id 27416626921. And your customer support is giving details of other ticket id

• 
  nik (@rhysnik) reported 17 minutes ago

  @Paytmcare My issue is purely technical: why did your app override my saved default bank account settings? I have shared all necessary transaction details previously.

• 
  Wasim (@wasim_sayy) reported 21 minutes ago

  PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure. 1/3

• 
  Vaibhav Garg (@vaibhavthegarg) reported 24 minutes ago

  Bookg ID- 27512648627 Please refund my ATP charges. My ticket are not processed. I even not landed to IRCTC page then how can you deduct these charges. Please issue full refund. Else I need to go to legal help @Paytmcare @Paytm @vijayshekhar please issue full refund & stop this