Paytm status: access issues and outage reports

Problems in the last 24 hours in Haldia, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Haldia, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KKinDel (@KulshreshthK) reported 1 minute ago

  @Paytm @vijayshekhar Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !

• 
  ANIL KUMAR JAISWAL (@janil01654) reported 4 minutes ago

  @Paytmcare @Paytmcare @Paytm I’ve DM’d 4 times but no fix for 25 days. “Access Denied / Hang on tight” appears right after entering my number (OTP screen never comes). Tried reinstall, network reset, other networks/devices. Looks like false device/IP block. Please resolve.

• 
  Nikhil (@nikhil_talreja_) reported 4 minutes ago

  @Paytm does not have an option or any phone number available to connect directly with the customer care executive, the AI they're using is disgusting and it is really helpless, The company like this cannot rely on only just AI, all issues cannot be understood by AI.

• 
  KKinDel (@KulshreshthK) reported 7 minutes ago

  @Paytm @vijayshekhar @mdeora1 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !

• 
  KKinDel (@KulshreshthK) reported 8 minutes ago

  @Paytm Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !

• 
  Jitendra Puri Goswami (@Jitendra_purii) reported 8 minutes ago

  Need help! My friend recharged for his @airtelindia number via @Paytm and received confirmation messages from both. But after 10 days of use, he started getting recharge expiry alerts when calling and on the 11th day, the recharge expired. How the hell is it possible?🥲

• 
  Vineela Sushmitha (@itsme_vineela) reported 13 minutes ago

  @Paytmcare As a customer, how is one expected to trust the platform when the chatbot and customer support provide completely contradictory information? @Paytm

• 
  Siddharth Singh (@TurbulentHead) reported 14 minutes ago

  @Paytm @Paytmcare Its still the same, hope your internal team doesn't take more time to rectify this issue or do i need to switch?

• 
  Devdeep Bhardwaj (@devdeep_19) reported 15 minutes ago

  @Paytmcare @Paytm I'm facing an issue from today while making any payment there's is a warning of malicious App found which can be used by fraudster to steal your money, Although I'm using other upi apps smoothly even I run a full scan by Kaspersky premium but still this persists

• 
  sanjayholani (@sanjuholani) reported 17 minutes ago

  Hey @Paytm @Paytmcare — I've had ZERO usage of your Sound Box for 18+ months. No service. No communication. And suddenly ₹1940+ is charged out of nowhere! 🚨 Asked for help via chat → No resolution Called helpline → this is unacceptable from a #fintech