Paytm status: access issues and outage reports

Problems in the last 24 hours in Haldia, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Haldia, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Somnath Dasgupta (@somnathdasgup14) reported 6 minutes ago

  @Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.

• 
  RRP (@ranvijay1997) reported 7 minutes ago

  @MoCA_GoI @Paytmcare @Paytm please look this issue on priority I have already created the ticket - 200012774986

• 
  Vinayak Naik (@vinayaksn) reported 13 minutes ago

  @Paytmcare @vijayshekhar Paytm is a good app. I hope the developers take a note of this and fix the issue.

• 
  Mounik Narasimha (@mouniknarasimha) reported 13 minutes ago

  @Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.

• 
  nilesh talreja (@Nileshinthenow) reported 14 minutes ago

  @Paytm I have been having a problem logging into my bank account via Paytm and it’s been a week there is no customer support that has been able to help me. Is there a contact number that I can call and solve this?

• 
  Harshil Patel (@yoursharshil) reported 17 minutes ago

  Pathetic service from @PaytmCare I’m trying to cancel my bus booking Order ID: 27509910728, but the app isn’t allowing me to cancel it. I’ve raised the issue through Help & Support, but the ticket is being closed without any resolution. This is frustrating and unacceptable.

• 
  Mohd Iqbal Ahmad (@iqbal_waquar) reported 21 minutes ago

  @Paytmcare @Paytm @PaytmTravelCare Extremely disappointed with your lack of support and accountability. Despite repeated attempts emails remain unanswered. I expect a clear justification and refund without further delay. Please look into this urgently.

• 
  Adil Faizi (@adeel9026) reported 21 minutes ago

  @Paytmcare @PaytmCare Hi Vinod, repeating the eligibility clause does not solve the issue. 1. Displaying a dormant-user offer on an active user's checkout screen is misleading advertising / deceptive UI. 2. Your support executive initially provided a completely false statement

• 
  Apratim Raj (@apratim100000) reported 24 minutes ago

  @flyspicejet @Paytmcare @Paytm please update on this booking reference: 27438149596 and PNR: XCBMVC Refund has not been settled from Paytm side. SpiceJet has initiated the refund. Please check and update the ETA when I will get my flight refund. As it is past 10 working days.

• 
  Jiteshkumar (@Jiteshk24803760) reported 24 minutes ago

  Paytm for business login nhi ho reha h coustomer care m bhi 5 bar coll kar li fir bhi kyo response nhi mile reha h Mari Paytm for business login kar do bhot time sa problem ho reha h @Paytmcare @PaytmBusiness