Reliance Jio Outage Report in Krishna Mandir, Dehradun, State of Uttarakhand

@reliancejio @fiberJIO @JioCare I am highly disappointed and frustrated with the amount of money being charged vs the service offered to me in the first place. I do not understand your terms here.

@JioCare @reliancejio s r no. SR000015LAAN. You will receive an update by 03/07/2021 15:15. Not even a single person called up last 24 hrs. May we deserve better service.

@JioCare @reliancejio Had to turn to Twitter as a last resort. This is not the kind of service we expect. Have contacted customer support multiple no. of times and in response we only get to hear that we will be visiting and no one shows up. It has affected my work deeply.

@JioCare This is where you all seem to be lost...if the engineer had visited me and had resolved the problem then why am I tweeting? Attach the copy of his work done report... Wake up and earn your salaries honestly... @reliancejio @IshaAmbaniReal

@reliancejio @RelianceDigital @JioCare i ll sue you guys , this is the limit for disconnecting the call on my face even i have never spoken wrong word..u guys never allowed my to speak to your sup or manager , i want you guys to take off your pathetic jio fiber box , refund back

@JioCare @reliancejio Does installing a STB take that many days? Absolutely unacceptable...Increase your man power if you want to provide decent service.

@JioCare Service request no. SR0000OU5T was raised y'day 17th Sept at 16:52 and the matter was to get resolved by 16:52 today which has not happened. A delay of few days may be a normal thing for you guys but it has not gone down well with me. So, pls work on it fast.

@JioCare Any updates on the issue. I have got mails as recent as one week back.

@JioCare In my area, jio network is very slow, earlier network was ok, but now a days, it is very bad. Kindly lodge a complain for the same.

Its been more than 15 days since I have applied for relocation for my JIO fibre connection. But, the customer support member doesn't seem to be available for the execution, even calling consecutively for more than a week. It's very disappointing! @reliancejio @JioCare

@reliancejio @JioCare I do not understand this process at all. Either you give me the contact details of the technician so I synch up with him and he makes sure he is in the right place to fix the issue.

@JioCare We have been requesting and following up with Reliance Jio Fiber Team for providing services since July 2020, but there is No Single Response from any one officials. May be the company has gone such big that it needs to be reminded that only Customer is the King. 👊👊

@reliancejio @JioCare And why 24 hours are required, are you having less workforce or are you going to balance this by refunding me the amount for the number of hours my services are not working.

@reliancejio Your service request number is SR0000161BA5. You will receive an update by 02/08/2021 21:10. To check the status of your service request using MyJio App. Pathetic services from you. Wastage of money after installation of jio fiber. Pls reverse my money of recharge..

Dear @JioCare @reliancejio I have registered 4 complaints about Jio Fiber broken cable (SR000015SB88) which supposed to be resolved by 17/07/2021. No visit by service engineer. Very poor customer care, which is unacceptable. I may switch to other services provider if not resolved

@RelianceDigital @JioCare @reliancejio you are talking that reliance jio will solve the all your problems within 24h but 3rd day is completed of the service request number SR000015SE2X and still not resolved. This will damage your images.

@JioCare @reliancejio : Shared my number. Requesting you to do d needful. @airtelindia : really appreciate your Pathetic customer services.

@reliancejio @JioCare @fiberJIO First thing when I raised a complaint with the Jio customer care they ask me to wait for 24 hours, damn why should I wait for 24 hours I do not understand. And on top of that I do not get the details of the person who is going to fix the issue.

@reliancejio @reliancegroup @RelianceDigital your representative doesnt have the options , said by one of ur rep to transfer the line to sup or manager , i have been complaining so many times for the same issue, i have the right to talk to someone in your higher authority..

@JioCare The rescheduling is going on for this task since 14 October. No one turned up. Kindly cancel my order and refund my amount as soon as possible. The SLA was 72 hours and which was never met. This shows how poor service is provided by Jio.

@JioCare @reliancejio i rechargedu number 8178283404 for rs. 222/-.on non jio phone sim. And this plan is not working. I wasted full day contacting jio in every possible way. Finally i got reply that i have recharged my number for a jiophone plan. And they wont do anything.

@reliancejio huge disappointed with jiofiber on recent engineer visit.. and if I try to call customer care also it was disconnected.. pls ask someone to visit my home or else remove my device I'll switch with some other network 9618500119

@reliancejio @JioCare at bhurkunda ramgarh jharkhand pin 829106 I am facing slow internet speed.i am facing this issue last 7 days. Suddenly it's working fine or after some time internet speed is 0. Please don't convince me that there is some problems in my handset or websit 1/2

Whenever i call to jio's customer care number everytime they told me that network coverage is low in your area and we are working to improve it and this is happening from last 1 or 2 years. @JioCare @reliancejio

@reliancejio my complaint number SR0000186Y7Y not resolved even after more than 30 hours. The resolution time has also passed but the internet is still not working. Highly disappointed with your service and callous attitude without any answerability at your end.

@JioCare Hi jio team, While I taken the jio fiber connection the customer agent told me its a prepaid connection. Now after used 3 months when I received bill for unused data your customer support executive told me it's a postpaid plan. Why you guys cheated like customers???

It seems we r in dat grp of customers who @airtelindia dsnt want to retain aftr all we just hv bn subscribing to 2 DTH, 4 Postpaid & 1 Broadband connection for quite a few yrs now. No one cares abt all d calls & followups for a basic service like broadband shifting. @reliancejio

@JioCare Both sim cards are Jio numbers & no service at my place. Your customer care executive said on call, it will take 120 days time to restore the connection. Is it a joke ?

@JioCare Any update ? Still getting same issue, no one here to check my connection and your team has been resolved issue ... Again you guys are doing same irresponsible behaviour... Can you please seriously look into it

@JioCare @bakloolyang dont ask for numbers and DMs... alot of people are having issues... if you have a team that manages your social media, then have a team that is up to date with what's happening on the internet and what service is down.. on 3rd party website your service seems to be having issues